old

[stuck depot]

What’s this

[dusty cedar]

huh suggesting such things lol

[unique lichen]

Now a days i am having issue with server response. When I play the latency is 20ms everytime but sometimes when I shoot opponent they bleed but i don't get hit markers even when i fire whole round of bullets exactly on them and suddenly i die and a message pops up saying no response from the server while I am on 20ms and I get killed. Fix this issue @sick widget it happens in every game in which I get to top 3.

[vestal latch]

Please add an option to change in game lobby music to other season songs (just like in pubg on pc/console). I would love to change the music to season 13's song.

[lunar imp]

@weak vale 403

[woeful yarrow]

Error 0

[vale jewel]

add region card on shop

[drifting vapor]

I go to support because I'm trying to fix my server change that it did with out me doing. And its telling me I'm signed In as a guest account when I have my Facebook account linked.Why is it saying to link my account when I already have it linked and why can't I just get my server changed back to NA that the game switched on me almost 4 days ago now and I've been trying to contact support daily to take care of this problem and get no where

[pseudo stag]

Hi so yesterday i accidentally changed my server from Europe to middle east by accident and i was hoping that you can help
Player ID: 5285701667
Source:Wifi
County:Republic of north Macedonia

[left cape]

If you have experienced higher ping than usual lately, @pseudo stag, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[spare halo]

Hi Pubg Mobile,
My server was recently switched to Middle East due to a glitch from pubg mobile. I live in Canada so my server needs to be North America. This happened when I was searching for different custom rooms in different services. I did not get any message that I was about to switch my server.
This is very annoying because now I am struck with middle East server for 60 days. I can no longer push my rank in North America solo server to achieve conquerer tier.
Please help me to reset my server to North America as soon as possible because I did not switch the server. It was a bug in pubg mobile.
My ID is 5349740956
I hope to get a response as soon as possible.
Thank you.
Device: ipad 8
Wifi
Country: Canada
Id: 5349740956

[cold thunder]

Hello! I'm trying to add my friends as partners in pubg mobile but my Available Partners list is empty. I have more than 500 synergy with at least 3 friends but still I can't add them as partners (Lover, BFF etc..). Also my friends can't see me in their list but can see everyone else. Any ideas?

[radiant dew]

Pubg Fix your lag choose between Constant Frames and Resolution
The game was So smooth On Friday
I didnt play Saturday but Sunday it was so laggy you fix for a few days and then go back to Zero sigh
I cant face Frame drops ,Desync and 200ms (southern Africa )

[neon dagger]

5234785133

Collaborate with cheaters

[silk light]

Dear, pubgm please stop giving us temporary outfits, it is irritating a lot......

[deft maple]

<@&639889499718942720> @clear crystal So recently i accidentally switching server from Asia to Middle East.This happen yesterday when i was looking for room (scrims) the i accidentally clicking server list and selecting Middle East,then it says "Changed to Middle East".There is NO CONFIRMATION at all from the game,because i didn't change it from the settings.I need some help,i didn't want to wait for 2 months,even when i play with my friend from Asian server,my match was counted as Middle East and my tier is Bronze.I was contacting in game CS for like 4-5 times,but their response isn't helping at all.I saw some youtube tutorial about switching server via in game CS but it says that i must contact before 1 Dec.But my accident was yesterday.

Numeric User Identification : 5511038065
Device : Asus Zenfone Max Pro M1
Connection : Wi-Fi primarily,sometimes cellular data
Country : Indonesia

Once again,Please,i need some response.I believe it is a game mistake who don't put such confirmation alert,so when i clicked it by accident,it happens.
I don't need compensation or others,i just want to get my account back to Asian server...This is a serious issue

[left cape]

If you have experienced higher ping than usual lately, @deft maple, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[spare halo]

<@&639889499718942720>
Hi Pubg Mobile,
My server was recently switched to Middle East due to a glitch from pubg mobile. I live in Canada so my server needs to be North America. This happened when I was searching for different custom rooms in different services. I did not get any message that I was about to switch my server.
This is very annoying because now I am struck with middle East server for 60 days. I can no longer push my rank in North America solo server to achieve conquerer tier.
Please help me to reset my server to North America as soon as possible because I did not switch the server. It was a bug in pubg mobile.
My ID is 5349740956
I hope to get a response as soon as possible.
Thank you.
Device: ipad 8
Wifi
Country: Canada
Id: 5349740956

[limpid harbor]

Can you guys fix a bug in arcade where is not letting me and my teammates play either quick match or sniper training but we have and when we try to play solo in does mode it works but in teams no can you guys see what you can do

[left cape]

We provide community support only for the global English version of PUBG MOBILE here, @sterile dragon.

[half urchin]

Hi,pubg mobile
I'm continuously getting banned for last two days .it's saying I got banned for using 3rd party apps,but I don't have any apps in my mobile.its my new Mobile OnePlus Nord not rooted.pls take action about this please.

Character Id:5288881207
Device: OnePlus Nord
Cellular
Country:india

[slim cosmos]

I accidentally changed my server from Asia to Europe while looking through rooms, and the customer service is not responding please help me change it back to Asia.
My character id : 61237824701
My name : InsaneGamer06
My Device : OPPO A57

[knotty geyser]

@kind obsidian enough with the re-post on same thing.

[vale jewel]

let us choose (select region ) free again... or add card region on shop !

[floral marsh]

from the start of seasone 16 solo and duo not working on gameloop please fix it ▫️ ▫️My Numeric id : 5142928213
▫️ PC / Gameloop
▫️ Wi-Fi
▫️ Hongkong

[main pelican]

Fix this. Happened two times on two platforms
Emulator and mobile

[real hare]

Using DNS changer to play PUBG MOBILE is safe or not

[hardy yew]

Bug of sun still exist even this photo is old version but pubg new version still exist but just can't thick it.

[dense cipher]

Calling it trash would be under statement lol riot will show u guys how mobile game is made when they release wild rigt

[lunar imp]

@clear crystal I need your help for me please

[mighty crow]

OK so there is a hacker who plays with other people and takes money from them to rank pus by hacks he sells 100 UC in 1 dollar I only know 1 of his id and it is (574334831). He also uses DDS hacks from which lots of people are getting away from pubg and he uses fake files and bans id of other people in 10 dollars he has also banned my id. I have also reported it many times so I request you to ban this id so he banned another id his id should be banned for hacks he uses paid hacks. I want you to ban this id so no more further activity can occur I am pleased with you. I will be thanks if you banned this id. his id is (574334831). Please take action.

[woeful yarrow]

everytime i play krjp, arena training my teammates are korean( because i set it in settings) but enemies are some arabians or indians and the problem is they get high ping and teleport sometimes and suddenly appears right in front of me from no where and instantly kills me, this is really annoying i wanted to meet korean/japanese enemies but theres only indians or arabian people

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[compact wadi]

I always experience this bug when I spectate after I die, or I reconnect from game. Anybody experienced the same?

I get stucked, and i cant see any enemies nor my teammates; or they are not moving.

Numeric User Identification 559648420
Device Oneplys Nord
Wi-Fi/Cellular wifi
Country Philippines

[autumn dock]

IF I PLAY WID A FRN FROM DIFFERENT SERVER I AM NOT ABLE TO RETURN TO MY SERVER AFTER THE GAME

[merry cipher]

please solve ping issue in Africa playing on Europe server. before we used to play on Europe server with 20 to 65 ping but since last couple of months we all facing 220+ ping please dont give same feedback like reinstall or repair game THIS IS NOT ONLY ME BUT ALL AFRICAN PLAYERS FACING SAME ISSUE
user id:5477578961
device: iphone 11 pro max
wifi
zambia

[left cape]

If you have experienced higher ping than usual lately, @merry cipher, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

hi

[cobalt mauve]

It has been another week and the survival missions in Metro Royale still aren't working. I survive more than 10/20 min, but can't finish those missions.
ID 5143175569
Redmi Note 5 android
Wifi
Poland

[lyric patrol]

I just got banned in metro royal for 10 years . There's this bug that if you attach exoskeleton to your armour and repeatedly wear the armour , the movement speed will be very high , I think the system mistaken that i'm a hacker and banned me ,please help .
I noticed the system kicked me out of a game once when i was stuck with the bug.
I'm using iphone XS Max
Data
Asia server

[rancid sparrow]

Hello, I will face the problem of the 10-minute band. Please help immediately. For your information, my account was blocked two weeks ago and a complaint about the problem was submitted and there was no response to me. Please help. I did not violate any law related to the game so you must solve the problem immediately. We spend the money on the game. You should not block the account There is no reason today. I faced the ban for 10 minutes, without any reason. Please respond immediately and thank you

[left cape]

Please use #questions for PUBG MOBILE-related questions, @lyric patrol @rancid sparrow.

[knotty orbit]

Hello, I will face the problem of the 10-minute band. Please help immediately. For your information, my account was blocked two weeks ago and a complaint about the problem was submitted and there was no response to me. Please help. I did not violate any law related to the game so
you must solve the problem immediately. We spend the money on the game. You should not block the account There is no reason today. I faced the ban for 10 minutes, without any reason. Please respond immediately and thank you
ID 5147078890
NAME,, ‏GR〆جبَلُ

[chilly dock]

My server was chaned by mistake/accident i want to switch server Asia server because my ping was very high and lag issue

▫️Numeric User Identification: 5270270736
▫️ Device: Vivo y81
▫️ Wi-Fi or Cellular : Wifi
▫️ Country:Philipines

[half urchin]

Guys solution for the 3rd party app ban... remove your game from built-in game booster app whichever your phone has ...and don't run any background apps that's it .I have tested and played many tdms not bannedheartheartheartheart

[jolly steppe]

why !!!

[woeful yarrow]

Hello, I accidentally selected the North American server from the place marked in the picture while setting up the room, and my server has changed without any warning, it never gave me any warning. COMPLETELY MISTAKE OF THE GAME, it is not my fault I want to return to Europe, my old server, I am very victim and I am waiting for your support ..
Username: 『WM』 ๛ Arıza
My ID: 586639255
Device: huawei p30 lite
Cellular Data and Wifi
Region: Greece

[compact plover]

Why should I always have to restart to enter the game? Ipad 6

[drifting berry]

мой аккаунт взломали нужно отвязать вход по соцсети ВКонтакте 554527389 я уже неделю прошу помощи!!!

[fervent breach]

Pubg mobile please make a server for Africa because it's very unfair towards Africans to play Europe server with 300ms and Europeans has 20ms and they have an advantage over us... So please pubg think of Africa so we can also enjoy playing with good ping
Country : South Africa
Device : Huawei p40
Cellular Data and Wifi
Username : zG×Trizzy

[left cape]

If you have experienced higher ping than usual lately, @fervent breach, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

Please do not use languages other than English, @drifting berry. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tidal jacinth]

He gets stuck when she sees the opponent,when the car passes,when the plane passes game. I can't really play. PUBG mobile turkey server there are many complaints about it in the.

Note: I've been playing for 7 seasons. I also got emulator support. Also,I was the official volunteer helper on the Global Gameloop server before. It's a game related situation. I formatted the computer. Made in maintenance. I even bought new battery. New optimization update is essential. Developers,please solve graphics problems.

Country: Turkey.
Device: GameLoop emulator 4.4 or 7.1 beta version. (Windows home 64 bit system. İntel i5 3230m processor. 8 gb ram. Amd radeon hd 7600m - intel graphics 4000.)
Username: DoubtxXxOnur
Wi-Fi or Cellular: Wifi.

[left cape]

You can now access #emulator-chat and #emulator-support, @tidal jacinth. Revert this at any time by sending .emulator in #481204134859505684.

[knotty geyser]

@tidal jacinth post your diagnosis windows screenshot in #emulator-support.

[sly sinew]

hey, my note10+ is laggy because of garbage pubgm optimization
Note10+
544437599
im getting 40 fps capped
USA, Tmobile, + Wifi 6
20 ping always
Can someone please uncap my framrate bc it is unplayable

[lunar imp]

Dear, I urgently need to talk to you, please and thank you @clear crystal

[vale jewel]

let us choose (select region ) free again... or add card region on shop !

[viral topaz]

[rose patrol]

why i can change my server?

[smoky prawn]

I have been playing the Metro Royale-Undercover Mode. I have been waiting between 30 minutes to 80 minutes for Matching to occur with no team mates. Any chance that this is being fixed?
Id 554765407
Europe server
Wifi
Samsung S9+

[spare halo]

<@&639889499718942720>
Hi Pubg Mobile,
My server was recently switched to Middle East due to a glitch from pubg mobile. I live in Canada so my server needs to be North America. This happened when I was searching for different custom rooms in different services. I did not get any message that I was about to switch my server.
This is very annoying because now I am struck with middle East server for 60 days. I can no longer push my rank in North America solo server to achieve conquerer tier.
Please help me to reset my server to North America as soon as possible because I did not switch the server. It was a bug in pubg mobile.
My ID is 5349740956
I hope to get a response as soon as possible.
Thank you.
Device: ipad 8
Wifi
Country: Canada
Id: 5349740956

[flat dagger]

if your friend has N/A server and he invites you in team then u can play in NA

[woeful yarrow]

Hello, I've been trying to get in contact with pubg customer support through the app but no one is responding. I'm having a problem with my vehicle skin. I purchased $400 of UC just to get the UAZ to level 8 modification. Sometimes the skin doesn't appear when I drive a UAZ in the game, sometimes it works for some UAZ's and for others it doesn't. The skin appears whenever it wants to. I have the skin equipped but it's not showing up during gameplay most of the time. Can someone help??

ID: 5814550838
Device: OnePlus 7 Pro
Cellular Data
Country: United States

[woeful yarrow]

Hello dear, my GMAIL account have hacked, my connected PUBG account on Facebook and Gmail, I want to remove the Gmail link connected, because i don't want him to login in my account, how can you help me please?
Have a nice day

[left cape]

Please contact the customer service via the in-game settings for further assistance, @woeful yarrow.

[wind iris]

Please contact me as soon as possible. My account has been unlink from My Facebook, the account has been linked to the e-mail, the hacker has been playing with the hacker, and the rules have been broken through the hacker who linked my account to the e-mail (the third link). Then I took the first ban for a day, two days later, three days, and then a week . After the end of the last week of the ban, and I started to log in, the new email registration page appeared in front of me, and the name was required in which I changed the identity and the flag. Please help as soon as possible
My Device : Oppo A1k
Id : 5171458858

[rancid sparrow]

Hello, I will face the problem of the 10-minute band. Please help immediately. For your information, my account was blocked two weeks ago and a complaint about the problem was submitted and there was no response to me. Please help. I did not violate any law related to the game so

you must solve the problem immediately. We spend the money on the game. You should not block the account There is no reason today. I faced the ban for 10 minutes, without any reason. Please respond immediately and thank you Use Wi-Fi and a mobile network Country Palestine Use Note 9 and iPad 7
Name. ‏GR〆جبَلُ
ID. 5147078890

[left cape]

Please do not use languages other than English, @rancid sparrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[chilly pier]

Weapons, bombs, etc. we have during the game. It would be nice to increase or decrease the speed of movement depending on something.

[somber crescent]

Hey im experiencing this message error “account has been logged in with a newer version of the game, an can no longer log in With the older version please update to the newer version” an I’ve had this for like almost a month an I really wanna know is there anything I can do to get my account back I spent money on my account since season two
Account name Shcx7mobb or 543611594
Device: iPhone 7
WiFi
Country: USA

[left cape]

Please contact the customer service via the in-game settings for further assistance, @somber crescent.

[fair valve]

I changed my server while playing room and now i cannot go back help me fix this shit.its annoying

[storm gust]

Hey iam the solider of pubg mobile Last time i will pushing the rank to conqueror in middle east server my friend was invite me into europe lobby end they will start the match i will backagain to see my rank was chaned in europe Plz fix this issues

Numeric User Identification:5530491558
Device:Emulator
Connection:Wifi
Country:Pakistan

[pine iron]

please fix the outside map glitch in metro royale they camp outside the map and snipe 🥲

[cloud ridge]

@rose harbor thank you for the report. Next time feel free to use #questions or DM one of the online moderators.

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[solar sapphire]

Fix the fucking parachute glitch
Its fuxked us when we are landing
10 sec in glitch
Device : black shark 3
Country : iran

[woeful yarrow]

Good evening, I have changed my server, I am facing a lot of lag and I can not go, I would like to go back to eyrope

[noble trail]

Yknow its kinda funny that streamer is using hacks but they are not visible but its super obvious
This guy has the pubgm partner in game title and the Facebook gaming pan
Ive reported almost 10 times within a week but not banned
And you guys are always talking about ensuring safety but you ignore the hackers that are spending alot on the game
This ain't fair , i thought people we're just making up things but now i see it
Pubg mobile community service is useless if you live outside north america

[lyric olive]

Hi @sick widget and <@&639889499718942720> ,
My server was recently switched to Europe due to a glitch from pubg mobile. I live in USA so my server needs to be North America. This happened when I was searching for different custom rooms in different services. I did not get any message that I was about to switch my server.
This is very annoying because now I am struck with Europe server for 60 days. I can no longer push my rank in North America squad server to achieve conquerer tier.
Please help me to reset my server to North America as soon as possible because I did not switch the server. It was a bug in pubg mobile.
My ID is 5343644937
I hope to get a response as soon as possible.
Thank you.
Device: iPhone XS max
Wifi
Country: USA
Id: 5343644937

[serene valley]

Hi!
My id 550422782. My rank is Ace 8 and almost Conqueror at this moment in server North America
I was using the room card to create a warehouse tdm match with my foreign friends. I did mistakely chose server Asia and my server has changed without any warning, it never gave me any warning, (There is no confirmation from the game,because i didn't change it from the settings ) and now I can not play NA again. Can I get a chance to change back to North America please! I have been spending lots of time on ranking
My id: 550422782 ( TcT Queen)
Device Ipad Pro
Wifi
Thank you so much!

[vestal shard]

As reported earlier by a You Tuber that people(noobs) have been exploiting bug in Metro Royale mode that instead of using the tunnel to get into the Radiation Zone They are using other ways from outside the map to get inside.. Today I tried radiation zone for the first time and the same shit happened with me and my squad.. Someone was already inside the zone from outside of the map on top of the mountains.. They killed my teammates without even getting a single damage... I tried to knock one but nothing happened.. I ran away from there.. but guess what they were waiting outside on the other end of the tunnel for me.. We lost millions of loot.. And those exploiters got whatever they want.. Fix that stupid bug which makes them invincible to kill or anything... Will never play the 3rd map again. If this same continues.. @clear crystal

[cold thunder]

Hello! I'm trying to add my friends as partners in pubg mobile but my Available Partners list is empty. I have more than 500 synergy with at least 3 friends but still I can't add them as partners (Lover, BFF etc..). Also my friends can't see me in their list but can see everyone else. Any ideas?

[real rock]

today I come here reports a bug that occurred to me, I went to open a box in the metro and in that box dropped a helicopter flag, and as soon as I got it, the percentage of my speed fell by 5% positive for this huge negative number that is appearing in the print , with that i couldn't walk or jump, if it weren't for my teammates i wouldn't have saved my loot, please fix this bug cuz i'm not going to be the last to fall. OBS: MY TEAM COMPANION PLAYED THE GRENADA PQ I ASKED HIM, I WANTED TO SEE IF WHEN I FELL I WOULD RETURN TO THE NORMAL BUT I WAS NOT BACK, LUCK THAT I WAS IN A CLOSED SQUAD AND NOT IN THE RAND

[woeful yarrow]

Anyone got a solution for iphone sound problem , when I open the mic game sound becomes low ??

[deft maple]

So recently i accidentally switching server from Asia to Middle East.This happen when i was looking for room (scrims) the i accidentally clicking server list and selecting Middle East,then it says "Changed to Middle East".There is NO CONFIRMATION at all from the game,because i didn't change it from the settings.I need some help,i didn't want to wait for 2 months,even when i play with my friend from Asian server,my match was counted as Middle East and my tier is Bronze.I was contacting in game CS for like 4-5 times,but their response isn't helping at all.I saw some youtube tutorial about switching server via in game CS but it says that i must contact before 1 Dec.But my accident is after 1 Dec.

Numeric User Identification : 5511038065
Device : Asus Zenfone Max Pro M1
Connection : Wi-Fi primarily,sometimes cellular data
Country : Indonesia

Once again,Please,i need some response.I believe it is a game mistake who don't put such confirmation alert,so when i clicked it by accident,it happens.
I don't need compensation or others,i just want to get my account back to Asian server...This is a serious issue

[quiet falcon]

@spare halo Do not encourage other players to bypass the server selection restrictions, it's not allowed

[radiant palm]

My account was sealed for no reason, the reason is illegal trading props, but I did not violate the rules.
Has been closed four times in a row, each line for a minute, nothing to do on the closure, I would like to ask how to solve, so that the next will not be closed.
Please help me, so that the system will no longer seal my number by mistake.
My game account ID
5590588715

[round root]

Hey

[quiet jay]

Theres this annoying bug, everytime you’re playing with your earphones and mic on, when you accidentally unplugged the wire while the mic is on, after you re-plug it in you will hear lesser sound of the in-game stuffs but the mic and speaker sound is still normal. Its annoying how I had to turn my mic off to hear everything around me on whats happening.
•Iphone 8+

[rustic magnet]

Are you serious?? Server Doesnt Recognized my hits, lowping Wi-Fi

NID: 5228398106
Device: Redmi Note 9(Merlin)
Wi-Fi
Philippines

[left cape]

If you have experienced higher ping than usual lately, @rustic magnet, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[teal crest]

Hello, my name is 『JO1』 KHALID, I know in the game 5351633326, my account has been banned in the game for 10 years (3650) days, 3/112020 to 2030, my account has been banned for this period and I have not made a mistake, and I have not used any third-party program, Or anything immoral inside the game, and I was accidentallybanned and I hope to get my account back in business again.

[pastel ermine]

Please Remove Aim Asist from Game PUBG its Help to Remove Cheaters From the Game

[little pollen]

add a disable account option
add a delete data option
so we dont have to request from customer support

[median sigil]

hello pubg team,I have been facing high pink problem in asia althogh i am in nepal. Its very hard to play there.And I amn't getting anything good in crates.I spent 200 silver farg and they give me 20/30 silver frag.Pls fix these issue. My I'd:5322087779 i play in many phones. Country:Nepal Playing with WIFI

[knotty geyser]

@dry ravine isn't a place for posting unrelated contents. Please read #735483472432594994.

[left cape]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @rose harbor:

:white_small_square: http://bit.ly/37Lgfbm

[velvet gyro]

camera is moving when i touch joystick and sometimes joystick and camera moving itself even if i dont touch anywhere on the screen...and i have done routine repair two times and reinstalled the game..but still feel the same....can anyone help me?

[woeful yarrow]

Good morning,I have changed my server, I am facing a lot of lag and I can not go, I would like to go back to eyrope my id is 5326947967

[dense cipher]

Why tf my Twitter aint logging in game? My id isnt banned Its still there but i cant log in? Wtf

[turbid forge]

Hello. my account was blocked for 10 years. the reason is not clear, because this is my main account with upgradable weapons. I pushed a lot into him. I ask you to see what the problem is, after all, no cheats were used, and so on. here is the id of the account 5316771738

[woeful yarrow]

Bro, It also happened to me yesterday. try login in to twitter from the app or browser. then again open pubg & return to this page, click on twitter home (top right in ur pic) & try to log in again. Hope that problem will be fixed. However, I will request developer teams to fix these bugs. Thnx

[tulip tree]

Dear pubg Mobile I want Payload mode on custom room

[lunar falcon]

@sick widget is there a chance tdm ranks can come back? Im so ready to grind that mode ! & also is there a chance you guys could add "plant the bomb" type mode in arena, that would be awesome @everyone

[timid pebble]

Am i the only one facing ping problem? From 2-3 days i am facing ping problem my ping always go 500-600 something 968ms also before that my ping was aroung 80-120

[left cape]

If you have experienced higher ping than usual lately, @timid pebble, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[frail chasm]

Hello. There has been a bug for over a month. When you shoot someone, you see blood, but there are no hitmarkers, and the enemy does not lose life. It becomes very inconvenient. I have records if necessary

User id : 526888161
Device : Samsung Galaxy TAB S6
Wifi
Belgium

[upbeat pine]

Numeric user identification : 5135516708
Device: Samsung galaxy A50
Wifi
Country: Morocco
Hello ! There is maybe a bug in layout codes .. I tried to copy a layout code from a well known play called Xifan then I copied my own layout code but it says " failed to retrieve data " .

[odd hill]

I think that’s internet problem

[woeful yarrow]

yeah it is but still, we're facing that problem. everyone have different ping and the bullets are randomly gets cancel doing the damage, no way we can fix this and there's so many other annoying glitches related to ping issue such as teleporting, instant killing,, good that this often happens in arena training, not in classic

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[vale jewel]

let us choose (select region ) free again... or add card region on shop ! i cant wait 60 days i cant play with 300 ping

[woeful yarrow]

Hi pubg i have problem with my flag i put diferent flag and i dont chose my flag fo 60 days

[glad wraith]

I think there needs to be more severe punishment for people who team kill!

I played 3 or 4 squad games the other day and had teammates trying to kill me in every one of them.

One was just because he wanted to kill the bots and gain rank and he even said it in the game chat... in another i got ganged up on by all 3 team mates, i dont even know why...

[woeful yarrow]

Hi

[finite kiln]

Hi team

My ID 5215337277 got reset few minutes before, I was staying in Conqueror Title all of a sudden my tier came down to Bronze points 1200. I would like to know the reason for resetting my tire

Please advise

Regards
Vicky
India

[woeful yarrow]

Hi. My account have many glitches.
I've changed the ipad and the network and nothing fixed
So. Can i get help or someone can reset the account?

[rose mesa]

It seems to be that cheaters have now found a way to cheat in Metro Royale. I had hoped this game would be ok but I guess cheaters will always find a way and evolve their cheats. I’m so disappointed because I absolutely love Metro but it is now becoming virtually impossible to play. The last few days in particular have been terrible and I hope so much that this can be improved. I think all servers are affected by this, certainly playing Europe and Middle East has gotten awful

[left cape]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @rose harbor:

:white_small_square: http://bit.ly/37Lgfbm

[woeful yarrow]

Please help me

[past thunder]

hello I accidentally changed the server to Korea and Japan. but I live in a European country. And my ping shows 283. Could you change my server back to Europe. Please help

[left cape]

If you have experienced higher ping than usual lately, @past thunder, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[fleet badge]

I found this in the Season 12 royale pass gallery, it says 2nd anniversary UAZ instead of dacia. I'm 99% sure that there wasn't a 2nd Ann UAZ

[rustic vine]

Lol bro there was a 2nd aniversary Uaz in rp crates of that season

[slate lichen]

Why is the game switching so many peoples servers on its own???? Just answer the question instead of putting the same suggestion every time

[grizzled junco]

•EnderWigin7
•cellular
•morocco
•Samsung galaxy A 10
When I zoom out it becomes like this

[inland torrent]

You may change the server again after 60 Days. @UZAIR GUJJAR

[woeful yarrow]

Help my server changed without my permission player name 亗Who๛AM๛I亗
Device redmi note 9 pro
Wifi
India

[nocturne grail]

tell those lazy eye developers to fix the bug of bots, bots are agressive than magic bullet cheaters

[red tartan]

I am using redmi k20 pro and my game freezes in betwwen the game after this ingame update i have attached the pic of what happened
In game id :5153501415
Device:k20pro
Wifi
Nepal

[rich spade]

i didn't change my server but i was playing with a Asia religion player and my religion has changed...
And i am unable to fix it

[fair valve]

Contact a good priest for that🤣🤣🤣🤣

[woeful yarrow]

Nerf or remove mk14 auto, or just ignore this but just letting yall know everybody is complaining about it cuz it’s unbeatable and just too damn strong

[distant pawn]

Hey I have a proplem
When I had made my account I had choosen that my content is Europe but. Iam from Egypt In Africa.. So the "Change Region" button doesn't appear to me at my settings.. How can I solve that problem.?
ID: 5844375577
Region: Egypt
Name: ・ッمهند・
Device: Huawei y9 2018
WIFI
I already sent a message through the game support but they haven't given me a solution

[pure shore]

When Will Hardcore Mode come again??

[tall karma]

Hi, I tried to write in this support in the game, but there is only a reference to the fact that an innovation was made in which it is impossible to change the server itself. also wrote an e-mail to the support service, to which there was no response within 4 days. in disagreement PUBG most say they will have to wait 60 days to change the server, but I will not be able to play with such a ping, plus to all that I have already managed to get the crown of a friend in Europe, and I still can not rise with such a ping with bronze.
ID: 51219247512
Region: Ukraine
Name: KailoRenn
Device: Xiaomi POCO X3

[left cape]

If you have experienced higher ping than usual lately, @tall karma, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[rotund ridge]

The consistent FPS drop in game is pretty frustrating especially if i was in a scrim or a tournament, please fix this problem because i can't play the game anymore and it's making me lose every fight.
IGN: udzSTOP
ID: 515279124
Device: OnePlus 7 Pro, 12GB RAM.
Internet: Wi-Fi
Country: Libya
Server: EU

[cerulean meteor]

I have a really bad bug that's stopping me from logging in. (Do I need to go to the Tencent server to submit it, even though it's a bug in PUBGM for the official emulator?)

You see, for some reason, I can no longer login at all because of the cookies bug - this pop-up saying that my cookies need accepting is on a screen that's WWAYYY too large, and yet it's really zoomed out on CODM when I try logging in there. Is this done on purpose, or am I not allowed to play it via my desktop anymore?

(facebook is my only account and I am NOT losing an account I've spent two years on)

[left cape]

If you have experienced higher ping than usual lately, @cerulean meteor, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[lapis jacinth]

What a bug🤣

[cold wave]

I get into a metro(advanced mode) match, and automatically I cannot move at all. I can jump, shoot with my mk14, prone, and crouch but cannot move. My friend tries to push me by lying prone, and I teleport to another area 🤔. He does the same thing, and I teleport again. My teamates think im hacking cuz im teleporting, and now an enemy saw that I teleported and is probably gonna report me. What do I do?
Device: Ipod
country: United States

[molten flax]

Anybody else get that bug in frosty mode?

[smoky prawn]

Same happened to me Avalanche. Ping was 40 & I was ok. Then ping went to 150 & I couldn't move for a while. Then ping went ton40 again. Back & forth. Real frustrated. Next match it was ok. Weirdness

[left cape]

If you have experienced higher ping than usual lately, @smoky prawn, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[glacial eagle]

#cheaters Korean version hack using. Help. This very unfair

[jade escarp]

I found this in the Season 12 royale pass gallery, it says 2nd anniversary UAZ instead of dacia. I'm 99% sure that there wasn't a 2nd Ann UAZ
@fleet badge there is bro

[cloud wren]

I think the "claim and gift back" BP button isn't working properly. It claims all the BP sent to me, but doesn't give BP back to the person (not maxed out)

[hot ingot]

Character Id:5293160043

Device name:Samsung Galaxy A50
Country:Bangladesh
Server:Asia

Hi Tencent Games.Iam Here to tell you a important issue about PUBG MOBILE which is happening on my phone.There is a problem which iam facing while playing PUBG MOBILE.When I start the match Team Death Match(TDM) in Arena,the match starts and spawns in the base but the match does not start.The point does not increase and I cant kill anyone and also I cant see my teammates.Everyone gets invisible and also I cant hear any footsteps and gunsound.

Its an Humble request that please fix this issue and bugs so I can enjoy a Nice battleground Experience.

[knotty girder]

stucks in loading screen for 5 mins

[gentle skiff]

I am 10000% sure i didnot cheat or use any hacks why i am banned

[pine bear]

PUBG team,my server has been changed from ASIA to KRJP without giving any notice/warning.I was in lobby with my friend whose server was in KRJP he gave me the lobby leader and my server was automatically changed into KRJP from ASIA it must be a glitch because I tried the same thing with my friend's account but their server didn't change only mine Changed and I didn't receive any warning that my server will be changed into KRJP so now I want to change my server back to ASIA please.

ID- 5152680865 Name- Mashrur£zx

[deft maple]

So recently i accidentally switching server from Asia to Middle East.This happen when i was looking for room (scrims) the i accidentally clicking server list and selecting Middle East,then it says "Changed to Middle East".There is NO CONFIRMATION at all from the game,because i didn't change it from the settings.I need some help,i didn't want to wait for 2 months,even when i play with my friend from Asian server,my match was counted as Middle East and my tier is Bronze.I was contacting in game CS for like 4-5 times,but their response isn't helping at all.I saw some youtube tutorial about switching server via in game CS but it says that i must contact before 1 Dec.But my accident is after 1 Dec.

Numeric User Identification : 5511038065
Device : Asus Zenfone Max Pro M1
Connection : Wi-Fi primarily,sometimes cellular data
Country : Indonesia

Once again,Please,i need some response.I believe it is a game mistake who don't put such confirmation alert,so when i clicked it by accident,it happens.
I don't need compensation or others,i just want to get my account back to Asian server...This is a serious issue

[sour barn]

My Acc is banned for no reason I waznt even hackin or nun of that who can I talk to to get it back

[left cape]

Please use #questions for PUBG MOBILE-related questions, @sour barn.

[vapid girder]

That is a warning. Stop trying to used an unofficial version of pubg mobile

[rotund nexus]

HE SED I HAVE FULL IM BOT AND ESP AND 2v 4 play one no kill and that one kill with ful aimbot and esp but no band when he play 400 much until now thanks for that high security game 😑

[left cape]

Hello, @rotund nexus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[neon trellis]

Fix unstable ping, all my friends have unstable ping at the same time. Usually our ms is about 48-60 but sometimes it goes all the way to 800 or 900.
Our devices: iPhone X, IPhone SE, IPad Pro, Huawei P30 Pro

[left cape]

If you have experienced higher ping than usual lately, @neon trellis, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[faint current]

I belong to nepal India is very close to my nation ..But why I matched with indonesia vitenami and thai players who have 20 ping but I have 100above ping how I am gonna compet them they need to fire 4 bullets but I have to fire 20 bullets to take them down how we gonna fight them

[left cape]

If you have experienced higher ping than usual lately, @faint current, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[smoky wave]

Fix ur falling through floors in the Library mode

[languid bane]

Pubs banned

[outer prawn]

Account region changed for no reason, game is unplayable now due to high ping in other server. Either this gets changed or I cant play the game for 60 days.
Played a game on mobile data, went home, played another game with wifi and had high ping. After match, checked my region and it was changed.

Id: 542808646
Device: Iphone X
Connection: Mobile Data
Country: Singapore

[left cape]

If you have experienced higher ping than usual lately, @outer prawn, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[indigo flint]

Any chance of bringing back the old k/d ratio would be great pls

[grand sparrow]

Hey pubg , my account is getting temporarily ban due to plugins
But I don't use any plugins then also Im getting banned

[chilly pier]

Sometimes there is a bug in the game and the weapon stops doing damage. Are the developers aware of this? @clear crystal

[meager willow]

Can you provide a screen recording of this, @chilly pier?

[keen mountain]

Id : 5113838767
Device : Realme 3
Cellular
Indonesian

Pubg please fix aim asisst bug, i always lose middle fight when i spraying down enemy that estimate 50/60m. When i spray the aim always shakey to left or right, i want to fight the closes one but the aim always targeting the far one.

[frank spoke]

Please FIX Bug: Left fire button stops firing in the middle of a spray, these bugs cost us games!

[wild tinsel]

<@&639889499718942720> can you remove tier restrictions placed on spectate mode when spectating high tier players since its not possible to cheat through spectate anymore , please ?

[mental saffron]

why my quickscope is not showing correct attached scope

[left cape]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @rose harbor:

:white_small_square: http://bit.ly/37Lgfbm

[cobalt wadi]

Cheaters are back since 2 days ago using auto aim and radar/location hack hope you update your security scan database faster than people find other things to do then play with cheaters.

[humble plinth]

@sick widget

[woeful yarrow]

i switched server by mistake. let's clarify things

I guess you wondering "How could you possibly change server by accident ?" I will explain
When i did go to "Select mode --> Room" i found a Servers tab where you can change server, i thought it would warn me if it was the Gameplay Server, but it didnt

I dont wanna blame on you, for not warning me, but you only put a warn in "Setting" and not in "Room"
I please you to understand me, if your goal is making lower ping for player, this made my ping much higher (from 60ms in Europe to 300ms in Asia)
Please note that I won't play any match in Asia Server, to prove you that its not my Server
My Rank and Statistic are all in Europe
Please, Give me one-time permission to switch Back to Europe, So i can play with lower ping, and get back my rank

I've been asking kindly, so please dont Reject me

ID : 5326947967
IGN : myrCRINOS

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[tidal jacinth]

The duration of the special chest in the game should be shortened. Time much. And the bp limit of obtaining more than 25 silver particles should be increased. Because,low. For example,minimum 75. As a result we buy with bp. Thus,our chances of opening a chest increase.

Also,there is a bug in the right corner of the tunnel entrance on the Zharki route. It looks like a wall. This must be fixed.

[untold snow]

TDM If u Run Towards The Block In Right Side Of The Map U Get Stuck Inside The Brick

[iron bough]

huhhh, do you realize something?

[cyan crag]

I didn't get the new lobby and events

[ruby current]

Umm we found tdm hackers im not sure but 2 of us emptied our mags on a player but they didnt die,they killed us instead,again im not sure they were hackers.i don't remember id or anything

[lofty zinc]

Unlink E-mail feature need

[tiny turret]

How to change my server to north america again it was a mistake of your to locks these options

[vale jewel]

add card region on shop if u can

[pearl phoenix]

5161474021 WHOLE TEAM WERE HACKING!

[keen haven]

I was ranking up in middle east and was ace 4 star till date as you can check in my results then a friend invited me to his team and we played a match in europe, i got this screen of gold instead of ace after a WWCD, it was weird as I've played with him yesterday and i got plus in ace not gold. I thought nevermind let's just rank push with randoms and when i returned to lobby i saw that my server had been changed to Europe AUTOMATICALLY my europe ping isn't that great which is why i choose middle east at the first place. Now i can't even change back to ME it says to wait 60 days
Why PUBG why? I was so close to getting conqueror and now you did me like that! I want my server back to Middle East ASAP!! FIX YOUR BUGS!!
Username: MNpkشبح
My ID: 5852380124
Device: Realme 6
Wifi
Region: Pakistan

[left cape]

Please do not use languages other than English, @keen haven. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[regal silo]

Hello guys.
First of all i hope you’re all doing well in these Corona times.

Regarding my concern, i currently play on iPhone XS Max. Been playing on this device for 2 years now. As you can see, on my device (also with other notched non-button iPhones too), i have the problem of the lifebar being right in the position of iOS Home tab. It really bugs me while playing and i’m sure it may bug other persons too. This issue hasn’t been fixed in none of the updates since 2 years that i got the phone. And i have seen on my friends’ phones also (iPhone X, iPhone 11 Pro Max and iPhone 12 Pro Max), the issue is for them also.

According to the PUBG Dev Team’s time, i hope they see into this.

Thank you for your time and all the best!

[meager willow]

Hello, @regal silo! You can enable Guided Access on your iPhone to prevent this from happening. Here is a tutorial on how to enable it when you are in the game:

:white_small_square: https://youtu.be/okdxd-tq4bE

I hope you find this helpful, feel free to mention me in #questions for further assistance.

[low ivy]

Why didn't I have a Change country button? ٫ hope to fix the problem
Name: ۞ＦＲＯＳＴ۞
ID: 512174922
Device: ipad 6th
Country: iraq
Wifi

[tall nebula]

Hello I lost my account  after update 0.18.0 please recover my account is GIGSWINGS ID5257267184 7 moth i can't recover please help.

[burnt hazel]

Please fix spectate problems. Can't see enemies properly, they're appears then disappears suddenly

[rustic magnet]

Asia Server Has Packet loss, Thats why Gunshots don't register.. Fix It ASAP .....NID: 5228398106
Device: Redmi Note 9(Merlin)
Wi-Fi
Philippines

[faint holly]

@meager willow Hi, i was playing yesterday and suddenly this message showed up, noting that im playing since season 4 and i have never uninstall my game and i dowloaded it from app store. Now my rank will go back to bronze without any reason. It has to be a mistake please check it out!!!

Name: JOKERツCARL
Id: 5274518221

[unreal cypress]

Ok

[left cape]

Please use #questions for PUBG MOBILE-related questions, @cerulean saffron.

Please use #questions for PUBG MOBILE-related questions, @faint holly.

[junior flower]

User: 5193568193
Device: Huawei P Smart
Wifi
Country: Iraq
I’ve lose my Google account, which is linked to my PubgM account.
I was logged into my PubgM account through this google account and I have no other way to log on it.
Please help me by allowing me access to my PubgM.

[left cape]

Please refer to subpoint 2.8 in #faq for further information, @junior flower.

[left cape]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @rose harbor:

:white_small_square: http://bit.ly/37Lgfbm

[tame olive]

Will samsung galaxy s20 ultra have 90fps ?

[left cape]

Hello, @teal wolf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[pulsar badger]

Please bring back the sprint button ( when knocked). You can use slide to sprint fine, so why remove it? F*king annoying when i only use the dedicated button.

[clear ocean]

Fix the glitch where I am unable to exit the statistics screen. \

[somber wolf]

hello, can u make the 'size & transparency adjuster' in the control layout setting moveable. it blocks my buttons. please. Thank you.

[wanton kindle]

Can't play tdms, it doesnt show guns or enemies ms is 40-80 but doesnt let me play
Server : europe
Country : pakistan

[plucky fiber]

Everyone time when i land on ground,i always go up in the sky and i come in fpp mode and fell on ground and got knocked!! I died 2 times like this
Stupid bug!!! Fix please and ping me!im doing rank push

[left cape]

If you have experienced higher ping than usual lately, @plucky fiber, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[hardy yew]

I don't know what is this bug or glitch. Its a funny bug or what. Flying car it fly itself i didn't harassing that car. AND, i see many car flying out there.when i drive and all stopped flying.

[woeful yarrow]

Hi there how can you help me to fine right link for pubg mobile globa beta version for iOS devices

white_small_square Country

[supple bronze]

😬

[woeful yarrow]

Can somebody help me to fix my bug with the voice chat, i have a bluetooth headset and insound faraway TTwTT

[tidal jacinth]

I don't think this stuck problem is caused by our processor. I'm using GameLoop 7.1 beta and it spends 74.76% of my max CPU.

Also, broadcasters are experiencing the same issues. I watch broadcasters broadcasting on Facebook. When they get off the parachute, if there is an opponent around, it starts to hang. Then when a car or plane passes by.

For example, I go to Severy alone. When the bot assigned by the game arrives, it starts to hang. Same complaints on every channel on every server. I can invite hundreds of people who have this problem here. I tested the game on my brother's new generation system. Ryzen 5 3600x Nvidia gtx 1660 ti 32gb ram 240gb ssd. Don't hang out the same way. Stuttering starts when an opponent,vehicle or plane passes through our environment. (No stuttering when collecting items alone.) Especially I wrote in parentheses.

This is because I don't know the frame jumping or the frame rate,but the emulator or game should urgently fix it by discovering and collaborating.

I hope my sharing is taken into account by the developers on both sides.

[left cape]

If you have experienced higher ping than usual lately, @tidal jacinth, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[fading arch]

Lobby glitch pls fix it

[reef forge]

I play NA server why has my server changed to Europe. Why would I even change my server to Europe when I live in the U.S.A. this makes no sense help me now please & thank you!!!!

[strong burrow]

Dang pubg. This is stingy. Give me SOMETHING! WTH

[orchid root]

Im quite not sure as to how this happened. I have the christmas background selected. Not a game changing/breaking bug as far as I experience

Device: Apple Ipad Air/6th Gen
Connected by Wifi
Country: PH

[glacial abyss]

I have a big problem with my server

[hallow glade]

i need support about sanhok vikandi miramar map matching in third party emulator?

[knotty geyser]

Only GameLoop is the recommended emulator.

[knotty geyser]

51009536752. Iphone 11
Wifi/cellular . Canada#. # it s the seconde time that the sever change for me i play in north amerique.and what ever i play a room with friend in europe it s change , and didnt want to come back to North America again. Change it fast please, i m ranking and the ping in Europe it s up to 200.# and i m already started ranking in north amerique.please do it fast i cant wait for 4 or 5 day

[queen flicker]

Feedback If I can't see death replays when turned on I should get my kd and points back.

[robust jacinth]

My server changed to North America when I joined a room on Streamer side. I want to go back to Server Europe

[knotty geyser]

▫️ Numeric User Identification: 5261911448
▫️ Device: i have 2 device: xiaomi note 8 pro and xiaomi redmi s2
▫️ Wi-Fi/Cellular: wifi
▫️ Country: palestine

[ebon finch]

Hello, I accidentally switched server via server select in room. Can someone please help me?

[meager willow]

Please edit your message and include your numeric user identification, @ebon finch.

[thorny drift]

Whenever I'm spectating someone this glitch makes me see through walls for that moment

[fleet gorge]

Hi I have a problem with my server..I was in europe server and 2 days ago I was playing with friends on ME my ratings are all on europe (crown 4) all of a sudden I noticed my ratings are going to ME I don't know how but the server settings automatically changed to ME can anyone help me get back to europe server (this happend 2 days ago I've been ranking on eur since the beginning of the season.
User ID : 5304779407
Device : red magic 5g nubia
Wifi/cellular
Kuwait

[deft maple]

So recently i accidentally switching server from Asia to Middle East.This happen when i was looking for room (scrims) the i accidentally clicking server list and selecting Middle East,then it says "Changed to Middle East".There is NO CONFIRMATION at all from the game,because i didn't change it from the settings.I need some help,i didn't want to wait for 2 months,even when i play with my friend from Asian server,my match was counted as Middle East and my tier is Bronze.I was contacting in game CS for like 4-5 times,but their response isn't helping at all.I saw some youtube tutorial about switching server via in game CS but it says that i must contact before 1 Dec.But my accident is after 1 Dec.

Numeric User Identification : 5511038065
Device : Asus Zenfone Max Pro M1
Connection : Wi-Fi primarily,sometimes cellular data
Country : Indonesia

Once again,Please,i need some response.I believe it is a game mistake who don't put such confirmation alert,so when i clicked it by accident,it happens.
I don't need compensation or others,i just want to get my account back to Asian server...This is a serious issue

[left cape]

If you have experienced higher ping than usual lately, @deft maple, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[ember cloak]

Ban

[woeful yarrow]

Your game is so bad

[worldly yacht]

Fix the quick scope glitch FFS

[knotty geyser]

@kind obsidian #old is not the place to report cheaters.

[woeful yarrow]

because of this title and gun skins he cant be banned bro

[knotty geyser]

The title has nothing to do if the player cheats. They'll get banned.

[reef forge]

I was told this is a bug my server has switched from North America to Europe for some odd reason after my PUBG scrim game yesterday!!! Urgent please fix (5969210322) PUBG ID, iPhone 8+, WiFi and North America... Well please pass me the fly swatter so I can get rid of this bug immediately I have upcoming scrims

[pure shore]

Why this type of bugs while playing. Character movement, invisibility.

[fast remnant]

yes it is , look at pubg website they tell u that u can report cheaters on discord, look at point 3 carefully and they tell u also in the game that u can report on discord , @clear crystal why your team is deleting messages about a very serious issue , the video was clearly showing he was cheating

[clear crystal]

We had to temporarily archive the cheater reports channel. It should be back early next year. In the meantime, please follow these instructions:

[left cape]

Hello, @fast remnant!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[clear crystal]

We understand your frustration and we will ensure to have a better system in place, exclusively for this Discord server, in the very near future. That is why we had to archive the channel, to allow us to make some improvements. Thank you for your patience and understanding.

[junior pulsar]

Consider adding 120 fps on Ipad pro if you can please

[tight cave]

Player Id - 5347980816 Region in game - Singapore PubgM a big mistake in the game, the support does not respond

If the bot answers again, I won't get any help, and I will have to leave
the project for 2 months 😭

All day in the game, no one answers me, please change my server to europe,
because I didn't change it, it's a game bug! Please, this is very important
for me, the ping does not give the opportunity to play. hi, today i played pubg all day, went to custom and played to rank. Then in the evening Kiev time at 8 pm I went to the duo with a friend, played a couple of matches and realized that my server is why the middle east, or North America, I don't remember, but in Europe I have already reached the rank of ace and would like to continue playing there, but For some reason, the server has changed in itself a very country error, please help.

[left cape]

If you have experienced higher ping than usual lately, @tight cave, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[boreal pawn]

IGN: OPĪRAJĪ2M
ID: 61264875948

Bug: Reported this player for killing me with grenade but still he was not stuck

Other

[lyric seal]

I used to play in the Middle East server until I reached the classification of 2200 from a first person perspective. I am in a game. After it finished, I went out to find the server changed to Europe without changing it and wasted all my efforts that I made to raise my rating in the Middle East server
Please help in returning the server to the Middle East
My name in game 『WS』Legendヅ
id 5177835846

[warped halo]

i want to give feedback on the pubgm ban pan system its improved after the update and a hacker is b@nned instantly after the report i wanna thank the pubgm ban pan system and pubgm guys . the hacker was b@nned on stream its so nice

[molten pelican]

Okay, I'll write again, I hope the bot won't answer.
I play on the Europe server, yesterday I reached the rank of ace in squads from 3rd person, I went with a friend to play duo, when I played 7 games I found out that for some reason I have a server in the middle east and I can’t change this — Device Iphone 8+, region Ukraine, Wi-fi, Player ID : 5347980816 — Please fix this bug 😭

[azure hedge]

My game is freezing
Device-redmi note 9 pro max
Ram-6gb
Rom-128
Country-nepal
Playing with wifi

[chilly dock]

How can i back on my original server on ASIA? i changed my server by mistake and accidently because i have low specs my phone lagging until i click the wrong and switch in server middle east i want to play good ping and no lag

[left cape]

If you have experienced higher ping than usual lately, @chilly dock, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[feral glen]

I couldn't able to push my rank in ASIA server, where I suppose to be. This "60 days Sever Change Setting" is ruining a lot of players gaming experience.

Who the hell from PUBGM came with this stupid "60 Days Duration" Idea?

I mean for 7 / 30 days it's OK. But, for for 60 days........😤

[woeful yarrow]

i switched server by mistake. let's clarify things

I guess you wondering "How could you possibly change server by accident ?" I will explain
When i did go to "Select mode --> Room" i found a Servers tab where you can change server, i thought it would warn me if it was the Gameplay Server, but it didnt

I dont wanna blame on you, for not warning me, but you only put a warn in "Setting" and not in "Room"
I please you to understand me, if your goal is making lower ping for player, this made my ping much higher (from 60ms in Europe to 300ms in Asia)
Please note that I won't play any match in Asia Server, to prove you that its not my Server
My Rank and Statistic are all in Europe
Please, Give me one-time permission to switch Back to Europe, So i can play with lower ping, and get back my rank

I've been asking kindly, so please dont Reject me

ID : 5326947967
IGN : myrCRINOS

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[keen haven]

I was ranking up in middle east and was ace 4 star till date as you can check in my results then a friend invited me to his team and we played a match in europe, i got this screen of gold instead of ace after a WWCD, it was weird as I've played with him yesterday and i got plus in ace not gold. I thought nevermind let's just rank push with randoms and when i returned to lobby i saw that my server had been changed to Europe AUTOMATICALLY my europe ping isn't that great which is why i choose middle east at the first place. Now i can't even change back to ME it says to wait 60 days
Why PUBG why? I was so close to getting conqueror and now you did me like that! I want my server back to Middle East ASAP!! FIX YOUR BUGS!!
My ID: 5852380124
Device: Realme 6
Wifi
Region: Pakistan
@Error 403#4903 this was caused by a in-game bug and you can see above that many players also faced this, compensate us by giving us a chance to change the server once more.

[left cape]

Please do not use languages other than English, @keen haven. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tiny jewel]

Please fix connetion internet sooner

[potent fox]

I want Beard Appearance in character setup now, As it was only obtained by previous season Royal Pass long back. But what about new users ??? Plz make it available to new users and upcoming players. Kindly pass this info to Game Developers !!!

[glacial abyss]

51009536752. Iphone 11
Wifi/cellular Canada. # it s the seconde time that the sever change for me i play in north amerique.and what ever i play a room with friend in europe it s change , and i want to come back to North America again. Change it fast please, i m ranking and the ping in Europe it s up to 200.# and i m already started ranking in north amerique.please do it fast i cant wait for 4 or 5 day. @clear crystal

[rose mesa]

Noticed this bug in metro. I take in a groza, it has all attachments on. When I start the game I have realised that the extended QuickDraw mag is no longer on the gun and is in my bag, meaning I have to equip it again. While not being that bad a bug it is nevertheless an annoying one!

[frail roost]

Why I can’t invite some players to my clan.

[woeful yarrow]

Hello! You can help me with change to the Europe server, since I live in part of Europe.

[woeful yarrow]

In-game support doesn't help

[bold willow]

Hi TEAM PUBG MOBILE,
After the new update of the server system, my server was set to Middle East and I was pushing my rank in Middle East since the start of the season. Now at present, I am at ACE 5 Stars and just a few points away from conqueror but today I joined my friend's team whose server is ASIA. He appoints me the leader and left the team, after that my server is changed to ASIA and my rank also. Please help me to get my server (Middle East) back so I can push my rank to Conqueror. It's not even my fault because it gets changed by itself.
My Character ID: 5572672699
@clear crystal @marsh ruin

[tired perch]

Is this can be called bug

[hot quiver]

Need help to unlink the gmail from account some put his gmail@and use my account @

[left cape]

Please contact the customer service via the in-game settings for further assistance, @hot quiver.

[quick karma]

guys plss make server for Turkey 😡 🤬

[ripe anchor]

Can i report cheaters here with proof ?

[left cape]

Hello, @ripe anchor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[woeful yarrow]

@flint locust your earnings do not increase when you sell items, they only increase when you safely return from a match with goods

[tall nebula]

Hello I lost my account  after update 0.18.0 please recover my account is GIGSWINGS ID5257267184 7 moth i can't recover please help.

[fading wasp]

I cant use the chest it got gliched some how

[coarse yacht]

We want season 4 stuff back, you brought back everything only this season is left 😊

[left cape]

If you have experienced higher ping than usual lately, @kind obsidian, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[solar stirrup]

@full turret, please refer to this post:
<#news message>.

[lyric vector]

Can someone please help from where and how do I redeem a code I've recieved from pubg on my twitter account for winning metro royale challenge?
I have already won metro royale challenge 1 and recieved a code. But no idea where and how to use it.

[woeful yarrow]

If you have a win-94 in your backpack, and you look in your backpack in game, the win-94 appears to have to scope.

[glossy cipher]

Got stuck like this and couldn't click anything, it's a metro/classic glitch, I went into metro and exited only to find this home screen all glitched

[gaunt copper]

Hello. I have always kept my server as EUROPE but i joined an asian lobby and after that my server changed to asia.
Id: 5594337959
Device: iphone XS max
Wifi/cellular: BOTH (mainly cellular though)
Country: UNITED KINGDOM

[cyan horizon]

I’m (almost) unable to enter metro undercover mode. It can take 25-40 minutes. My two friends enter immediately together or separately, but whenever I’m with the team it takes forever. I’ve turned off all matchmaking settings, but it didn’t help. iPad Air 2, iOS 14.2. Same on different WiFi’s and also cellular. All of us are in Sweden. My user 5809299610, friends: 5970172338, 5863929153

[kind gulch]

Same happened with me
I'd : 5118316210
£x • Pegasus
Wifi
Canada

[tired narwhal]

I’m having a problem with team recruitment chat... in the tab there will be multiple notifications of players recruiting for a squad but when I press on the tab and open it there’s none in there or just a couple of custom room invites
ID- 5753703481
Device- IPhone 7 max
Wifi
Australia

[winged sand]

Hi,
this problem accompanied me since I started playing Pubg mobile... a blurry profile picture. I just got a strong device but the resolution of my profile picture compared to some other players in still lower...

ID: 5425069150
Device: iPad Pro 2020 12.9 256GB wifi and cellular
Internet: WiFi (100mb/s)
Germany

[uneven rune]

Premium crates have been replaced with Custom crates for a limited time period. You won't be able to use the premium crate coupons until premium crates are back.

[desert lintel]

I haven't been able to battle in the BETA Test version for few days now. Is anyone else have this issue? It keeps searching but never find anyone. I've even changed my search settings but still nothing.

[dry elbow]

you need to add an option to clan chat or friends chat let you able to Clear conversation.
5340173006
huawei y9s
wifi
Lebanon

[long horizon]

hello i did changed my server now to meddle East in wrung i want to return it again to Europe server pleas 5255548338 IOS Wi-Fi Germany

[tardy turret]

why is the game so unoptimized

[knotty geyser]

@violet python No advertising.

[fair valve]

Please help me its been 3 days since i havent palyed the game because my server changed while playing room it didnot warned me that i was going to change my server please help me ..i cannot wait 60 days again to play normally.
Id-5104886881

[atomic crane]

I was f disconnected without any error and i didnt even touch anything my connection was perfectly fine fuck u pubg game fuck u

[lofty zinc]

He’s naturally good ur jus badmind

[novel patrol]

Befor leaving pubg mobile i was having 500+ uc but after many months when i downloaded pubg and logged in again then i saw that i am only having 188 Uc.I haven't purchased anything so please fix this issue as fast as possible.

Charecter Id- 5145578672
IGN- OFBxGODER
Country- INDIA
Cellular- JIO
Device- POCO F1

[iron bough]

Camera bug?

[flint locust]

Bug No. 1
There is a bug with the missions that require spending time in match, after i spend 20 or 10 mins (depending on quest) the quest just runs to 0 and wont complete when i exit
ID: 5301267581
Device: Redmi 6
Wifi and Cellular
Country : Romania

Bug No. 2
My highest earnings are stuck at 12,965k i got back with value 170k and no change, please help me it is impossible to get that title with this bug, if it wasnt here i would be now like 23,000k
ID: 5301267581
Device: Redmi 6
Wifi and Cellular same thing
Country: Romania

[sullen wedge]

The bots in pubg knock me just with 2 to 3 shots only. Why is the bots so powerful now.
ID:5636757583
Device:iPhone 6
Wifi and cellular
Country:Malaysia

[steady zodiac]

Please add arctic mode I waited a whole year for that mode and now I am getting a bit impatient

[carmine parcel]

When I am going to play classic match the game is strucked and I have to restart the game and I have to enter the game again gor all the classic match.I need the support from your that how to gix this problem??

[knotty geyser]

@lunar goblet please refrain from doing that.

[woeful yarrow]

Payload and quick match issue, the players are jot moothing smoothly, instead keeping on teleporting forwards and forwards making it hard to shoot. And sometimes appear as if they didnt aim at all to kill me.

ID: 5879162804
Device: Redmi 9 Prime (4GB 64GB variant
Wifi and Cellular: Wifi 2.4ghz @ 300mb/s
Country: Malaysia
Server: Asia
Ping: average 48ms, Max ping: 68ms

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[silk cove]

I have an issue where a bot just 2 shotted me out of nowhere in Frost Festival Mode, Philippines, Ipad 5th Gen and wifi is PLDT.

ID: (I’m still in a match, I’ll check later)
Device: Ipad 5th Gen
Wifi: PLDT
Country: Philippines

[reef forge]

Pubg isn’t worried about us users they just rather keep taking our money instead. I joined a custom lobby & now my rank progress is at stake... Europe server is so freaking easy bruh just in 1 day I made it from Bronze to Diamond 3 meanwhile holding a 6.5 KD ratio👍🏾 if my server isn’t back to NORTH AMERICA you’ll learn what a Denial Of Service is #BanMeIfYouCan

[maiden forge]

Entering cheerpark is taking too much time to load. It takes like 1 or more minutes. It need to be fix. Im using Realme 6 which means it shouldn't be a problem. It is fast when matching in different mode (ex. Classic, arena, payload, etc.)
But when it comes in cheerpark, goddamn it takes almost forever.

[brisk latch]

Hello. I have always kept my server as EUROPE but i joined an asian lobby and after that my server changed to asia.
Id: 5191192263
Device: iphone XR
Wifi/cellular: BOTH (mainly cellular though)
Country: AZERBAİJAN

[gleaming plaza]

Hello, My server was change to South America due to bug. My server was Asia before the bug happen. Please help me

[tall nebula]

I lost my account PUGB MOBILE please help

[quick lotus]

please Fix This Issue 0.00
ID:5764449850
Device:Gameloop Emulater 7.1 Beta
Wifi
Country:Pakistan

[mental nimbus]

Please add sunny weather to erangel 2

Ipad 7
Wifi
Turkey

[livid vector]

Help me some time when move joystick character don't do running jiggle

[woeful yarrow]

Ok i get it you people trying to avoid spectating cheats but there's no point of spectating if you just make it very low quility, like i can't even see the enemy and can't hear gun firing sounds which makes spectating mode more boring and what's wrong with the death replay system? are you serious? everyone look like a h@cker if i watch death replay how they teleport there to here and kill me? and having 1 kd.. so you're saying this is just because "to avoid bettery reduction" huh very impressive

[teal fractal]

what guys

[ruby rivet]

What the fuq did I do

[left cape]

Hello, @velvet gyro!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[knotty geyser]

@opal sundial Report them via in game.

[fringe vale]

Glitch on Smoke should be fixed in next updated.

[echo sequoia]

We have ping problem in europe server today

[left cape]

If you have experienced higher ping than usual lately, @echo sequoia, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[finite bough]

Impressive real-time ban ❤️
ID: 5313341589
Device: iPhone XS Max
Wi-Fi
USA

[steady crow]

What is happening
Someone tell me about that

[left cape]

Please contact the customer service via the in-game settings for further assistance, @steady crow.

[woeful berry]

Please fix that issue! I see this issue everyday when Im playing. And normally in the TDM. But many times is classic or scrims or rooms. THIS VIDEO IS NOT MINE but its represent the true things.

[woeful yarrow]

New Bug -->
Example : Iam server middle east. Iam friend invite me. (europe). And Iam Team Leader. Finding rookies in training camp. One man joined the team and start. Quit the lobby. My server europe

[wild tinsel]

Should write : the report has been received but we don't care

[keen haven]

NEW BUG: I had selected my sever as MIDDLE EAST when the server lock feature was introduced, but recently i joined an EUROPE lobby and after that my server changed to EUROPE AUTOMATICALLY. This has happened to many players and need a hotfix for this, also you need to compensate us by giving us a chance to change the server again as we have to rank up :( @Error 403#4903
ID: 5852380124
Device: Realme 6
Wifi
Country: Pakistan

[brisk latch]

Hello, easy come first my ID code 5600237656 When I was playing a game over game iPhone cellular data, when the ping (ms) increased, I switched to wify to continue the game quickly and after 3-4 minutes I got the server error. When I wanted to go back to the game, I came across a 10-year ban. I request you to see my message as soon as possible. Thank you.

Id: 5600237656
Device: iphone XR
WiFi / mobile: BOTH (although basic mobile) Country: AZERBAIJAN

[left cape]

If you have experienced higher ping than usual lately, @brisk latch, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[dense cipher]

If you even wanna use this game as esports cash grab atleast do that right lmao Teams dying in “esports” tourneys because of bugs

[fresh temple]

When the new update came out.. When you receive BP from another player.. and you "claim and send back".. it no longer sends BP BACK.. can you please fix this..

Ipad air 3
wifi
N/A

[gleaming plaza]

Hello, My server was change to South America due to bug. My server was Asia before the bug happen. Please change my server back to Asia my ping in South America is 369ms

ID:5287588241
Device: Redmi K30i 5G
Wifi/Cellular: Wifi
Country: Malaysia

[left cape]

If you have experienced higher ping than usual lately, @gleaming plaza, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[unborn scroll]

I dont have the country change butten
My name : 『RIP』7AMØ
My ide : 5539950522
Any one help i am very sad man

[chrome stone]

Does anyone else have this issue in Erangel. Everytime I'm facing the ocean, the light reflection from the ocean is too bright

Numeric User ID: 511511159
Device: Samsung Galaxy S20+
Data: Cellular
Country: United States

[knotty geyser]

Try doing a routine repair and check if that fixes, @chrome stone.

[sonic drum]

I lost my account when I try to login it start a new account. When I check my account it is online. Someone stole so I need back.

[plucky flume]

https://cdn.discordapp.com/attachments/784234266414153749/789685184056393728/image0.png Bug I cant even move when this happened

[woeful yarrow]

fix mk14 Sound glitch

[clever comet]

#pubgm-support I am a player of Asia server. Yesterday I was playing with a friend who was playing in Europe server. After I left the group and checked my server it was changed to Europe server automatically. And now I can not change my server. Please fix this.
Numeric ID :5156674155
DEVICE : Redmi Note 5
Cellular: Ncell
Country : Nepal

[left cape]

Please use #questions for PUBG MOBILE-related questions, @brazen root.

Please use #questions for PUBG MOBILE-related questions, @lavish robin.

[vestal shard]

no BP gets back to us..

in gun game I got no gun.. had to kill with fist.. not even next gun

The rp reward Don't change while sliding through the rewards. It's stuck on the ornament.

ID: 5546986755

[burnt sentinel]

anyone can help me guys

[woeful yarrow]

Kd is showing plz fix

[crystal tapir]

Remove allocation on enemy players in metro royale

[brisk latch]

pubgm-support I am a player on a European server. I was playing with a friend who was playing on an Asian server. After leaving the group and checking my server, it was automatically changed to the Asian server. I still can't change my server. Please correct this.

Id: 5191192263
Device: iphone XR
Wifi/cellular: BOTH (mainly cellular though)
Country: AZERBAİJAN

[novel hamlet]

hi

[safe epoch]

Hello, My server was change to Europe due to bug. My server was Asia before the bug happen. Please change my server back to Asia, my ping in Europe is 207,0 ms

ID : 587653716
Device : Vivo Y95
Wifi/Cellular : Wifi
Country : Indonesia

[left cape]

If you have experienced higher ping than usual lately, @safe epoch, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[gleaming plaza]

I already submit but my server still South America. Why?

[eternal bridge]

Bug - Game automatically changes your server if you join a squad that has their main server set different from yours. Support told me to wait 60 days because of this bug which I think is incredibly stupid.

[woven basin]

hi

[ashen valley]

Please Fix The Region Change Problem
We Are Not Receiving Any Verfication Code On Our Phone Number

[visual forge]

Hi@PUBG MOBILE#5879 can you pls fix the crashing issues mid match when using the Kar98 M24 or AWM or optimize it better
Ive been dealing with it since update 1.0 came and it bugs me
Pls for the sake of others and for me have it fixed before update 1.2 comes
ID:554869899
Device:Ipad Air Model A1475
Wifi/Cellular: Wifi
Country:VietNam

[woeful badger]

Hii

[woeful yarrow]

Hi

[whole lintel]

heyo, several bugs i've noticed since the last update.
1: sometimes frost festival bots use explosive ammo LOL and they kill u with 2 shots of any weapon
2: i go to training a lot and the fpp camera there is COMPLETELY broken, u cannot use it in any ways
3: the fpp camera is kinda always glitched unless ur really lucky
4: app crashing either when boarding the plane, winning or losing a match, or randomly in the middle of the match (new) this happened exactly after the new update
5 : insane amounts of bugs in training camp (the one u enter from cheer park)
ID: 5757876510
Device: Iphone 6+
Network : Wi-Fi
Country : turkey

[main pelican]

So if I switch to first person then third person using the change person switch then my gun, my character and scope becomes invisible.
GameLoop 7.1
Wifi
Bangladesh

[woeful yarrow]

hey pubg mobile i have bug it is that sometimes get a random skin on my guns which i ont even have device samsung s8plus network type wife country UAE

[jaunty mantle]

Why I can't get 90fps on a device which support 120HZ,
Who can answer??
When does this problem gets fixed

Its samsung galaxy tab s7

[keen holly]

90 FPS Feature is released only for some of the Devices, @jaunty mantle.
It will be available for more Devices Soon™️.

[strange urchin]

How To Solve This Issue Please Reply

[woeful yarrow]

Fix unlimited smoke glitch

[mental meteor]

(Second map on metro mode) I have a problem with the metro mode watchman bots. They kill you too easily, or leave you vulnerable. The Winchester watchman bots are overpowered since they do damage where the first shot leaves you vulnerable to being one shot to anything and the second (if it hits) will murder you if you have level two armor. They have a fast fire rate and too much damage, I’ve never seen how much damage the Mini14 does but if it is also high damage and fire rate that should also be nerfed, this balances the favor in higher level armor players since they can ignore the bots with no consequences. I was trying to get the jump on a player I was chasing by flanking around but in order to be concealed behind cover I had to be in the open with the watchmen bot. He fires many shots, I don’t mind since the other player would have thought it was shooting him but then I guess the bot grew tired and said “F* you” and decided it was going to use it’s aimbot. He two shots me instantly. Even then the first shot’s damage was absurd, it took almost all of my health leaving me vulnerable to being killed by one shot from anything. The high fire rate along with the damage makes the bot overpowered to anything lower than a level four. The devs probably intended the game to be in favor of those with higher level armor but even this is just absurd. I’d like the watchtower man to be nerfed, either get rid of the fast fire rate or lower the damage.

[tranquil bough]

Hello, do not want to add Persian language? Why do not you support Iranian players? You see the crowd of Iranian players, but there is not the slightest support for you! You do not support us, at least your support is to add Persian language to the game. Please do not ignore our words

[scarlet wing]

I can’t purchase any UC because my account maybe at risk and I have done nothing
529174750
iPhone 6s
WiFi
Jamaica

[kind gulch]

It depends on the processor too , not just the display

[exotic meadow]

hey tencent/bluehole/pubgteam
i need u guys to please do something about the new taiwanese girl voice pack
because it is very inappropriate of what it is saying , here why
im chinese, so i understand what it is saying , example:
in the voice pack "i'll take the back" , the voice comes out in chinese and it means something totally different than "i'll take the back"
the voice comes out and says " i like to take it from the back" (sx position) （我喜欢从背后来哦）which is totally not ok for teens
another example is : "hold it dont fire“ the voice come out as (要忍住，不能内射）in english it mean “hold it, dont cm inside"
so i rly hope that you guys would do something about it because it is very inappropriate, ty

[sage dove]

My normal ping in classic is 36-52ms but in Custom room TDM I get 100ms ( The server in both cases is same ) Please fix it. I get this issue on cellular network

[left cape]

Please avoid going off-topic, @fierce sierra. You may have unrelated conversations in #chat.

[tranquil prawn]

AHHSAKITYANK
ID:568953776
Malaysia and the hacker changed it to Indonesia

Hello there is someone every time enter my account and using UC and remove friends and I need a solution for that issue please as fast as possible
And please unlink the email and Google play cuz I'm using Game center

[left cape]

Please contact the customer service via the in-game settings for further assistance, @tranquil prawn.

[rose snow]

i have problem can i malk report her

[brisk latch]

Hello. I unknowingly changed the country to South Korea, so I was given a day limit. Please give me a chance. I want to change the server to the Turkish server. Please help me. Thank you very much.
ID: 5191192263
Device: iphone XR
WiFi / mobile: TD-W8151N (Nar Data Mobile) Country: AZERBAIJAN

[woeful yarrow]

Me room id:5118139
Password:223344

[primal hearth]

Just fix the mk14 glitch its been so long ffs

[woeful yarrow]

Dear PUBG MOBILE Developers, We all know you're earning Too Much that's why you're not focusing on Game development and making the game glitch and Bugs free.Your Team is already failed to preventing hackers.Even in Official tournaments your organizers are allowing hackers to play against fair Players.All the Pakistani PUBG Mobile Community is facing ping problem from the launching of game but from season 14 you have added Server down, Server Crash,ping 968+, D-sync issues.Now It's the ending of season 16 but we are unable to play any classic mode , TDM , Also Room because of d-sync and delay.Please Pubg MOBILE fix these problems ASAP and Also change the Pakistan discord staff because this staff is not best for Pubg MOBILE because they play others game they don't know about your game.they have no any experience.

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[limpid obsidian]

Ok I'm need help here what is happening here bots are able to just up kill me with like 3-bullets doing big time damage I try to watch them to see if it was real player its takes me to the player that's close by and this has happened in a fee matches like a bot 100% bot m16 burst killed me next I'm in a fight bot shows up behind do kills me

Id/ 5450922147

Device/ A10E

WIFI

USA

[woeful yarrow]

I want to share some local cheats and cheating methods that are used in pubg mobile and currently working to hack in pubg mobile .whom I can contact?

Please add linked email unlinking option.

[uneven rune]

Please refer to this message, @woeful yarrow:
#news message

[night flame]

Dear pubg mobile team, i don't know if you will read my message or not but this issue I am facing is very wierd and I hope many people must be facing this. From past few days when thr latest update came when I am opening bigger scopes like 6x or 8x my game just starts lagging feels like the game just slowdowns and after closing the scope when i start running it just lags and fps also drops. It happens when enemy is near me or far away. It's a type of render issue so please fix this issue as soon as possible and make the map optimised for better performance. I am emulator player and many people can't afford high end pc to not face these issues. I hope you understand what i am trying to say. It is literally unplayable and very difficult to aim even after setting your own sensi as your game lags and fps drops lile hell. Please fix this issue as soon as possible and make the game optimised.

Device: Emulator Gameloop 7.1
Country:India
Network:Broadband Lan connection/Wifi

[gleaming plaza]

There's a bug that change your server if you join a squad that has their main server set different from yours. It happen to me when me Server Asia and someone from Server South America invite me and i accidentally accept the i leave the lobby after i leave the lobby my server has changed to South America this bug happen around November. Please change my server back to Asia
ID:5287588241
Device: Redmi K30i 5G
Wifi/Cellular: Wifi
Country: Malaysia

[hollow tulip]

fix scope 6 can't change it to *3

[acoustic sierra]

Why they give band for 10 years and I’m not a hacker?

[woeful yarrow]

Hi Someone Else Play With my Account

Hello. When im playing with friends, I can't leave the lobby with the exit button. Even when I close and restart the game, im still in the lobby with my friend.
ID:51241391121
Device: Samsung galaxy a70
Connection: wifi
Country: Germany

[rancid vortex]

I need help i played with Europe player and i am stuck in EU and i play NA i lived in the US please help

ID : 5291438866
Device: IPhone 8Plus
Connection: Wifi
Country : USA

[spice merlin]

I was banned for no reason and my points were folded in the evalua ID:5218608765

[sly dome]

pc or phone ?

[slender trout]

[woeful yarrow]

fam lmaoo

[dim adder]

Please need help , The servant has changed proprio motu from the Server Europe to the Middle East ، i didn’t change the server , why changed from it self , and I played from season 4 on Europe , yesterday changed alone ,,

[true lynx]

Can someone please do fix this kind of bug in TDM..
(punching + jumping at the same time the container) which could lead the player flicking in the air, which is hard to aim.. You could see in this video how this player walks in the air.

ID: 554269598
Device: Asus Rog 3
Connection: Data/wifi
Country: Asia

[left cape]

If you have experienced higher ping than usual lately, @true lynx, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[tall nebula]

1.ID 5257267184.                                            2.Device samsung galaxy a30.                   3.wifi dea                                                       4.country Georgia

[covert fog]

If you are from KRJP server you cant choose other server when you create a custom room pls fix

[golden imp]

Introduce a new and interesting event in erangle ...like that 'temple' event . This event is boring for me and my fellows.

[fervent breach]

Dear pubg mobile my server selection was a mistake your game put me in Asia server and I have 400-500ms in Asia server and I cannot enjoy the game with that ping do please put me in the correct server Europe server🙏🥺
Id : 52181271
IGN : zG×Trizzy
Country : South Africa
Device : Android 10 Huawei p smart
Connection : WiFi/Data

Please help me

[woeful yarrow]

There is a bug for MK14 when Enemy fires the gun in auto we can only hear soung of only i bullet
▫️ Numeric User Identification-5888614943
▫️ Device-ROG 3
▫️ Wi-Fi/Cellular- Verizon Fios
▫️ Country-USA

[astral galleon]

The Scope 6x / peek & fire bug. Sometimes i can't zoom in with the 6x scopes to 3x. And when i have this issue my lean button is on hold but due to this bug it changes to tap. Very annoying and i'm not the only one with this bug. It happens 1 out of 10 matches.

■ 5313203981
■ Samsung S20 plus
■ WiFi
■ Belgium

[loud junco]

Sir ny server was changed accidentally almost 1 week ago. I usually play in asia. Now in game its middle east. Please sir help me. Its tough to play in Middle east due to high ping. Please help.
Id: 5251727321
Device: k20 pro
Cellular
Country :Bangladesh

[acoustic sierra]

Why they give band for 10 years and I’m not a hacker and also I didn’t played with a hacker!!?
ID: 5191760188
Device: IPhone 11 Pro Mix
Connection: cellular data
Country: Saudi Arabia

[patent fable]

Feedback nurf the m416 the spray from that weapon is broken and its not in anyway a balanced gun, in my own opinion it should the recoil from the m416 should be increased to the same recoil as the m762

[spice merlin]

Why get banned for no reason and lose all my points while I am not playing with cheating?

ID: 5218608765

Device: IPhoneXR

Connection: WiFi

Country: Saudi Arabia

[reef forge]

ID: 5969210322
IGN: B4GxJiggѕтa
Country: USA
Device: iPhone 8plus
Connection: WiFi/Data
Please fix this server issue that numerous players are facing i.e update your game therefore we can experience the games as normal. I don’t care about the propaganda that’s being pushed out 👌🏾 I just want my server changed from Europe back to North America plz & thank you

[steady zodiac]

My friend is having this problem and he doesn’t have discord so I sent it for him

[reef wedge]

I want to talk with pubg

[strange shale]

how to fix my Gyroscope reverse ?? im using iphone 11pro max

[obtuse depot]

Pubg mobile i press by mistake I change server to North American server I normally play on Europe pls help me too fix it pls change server to Europe I has in crown v I hope you will help me. ID:5897573164 IGN:meltedup. Country:ivory coast Device:Samsung a10s Connection: WiFi/data. Please help me to fix it

[unique folio]

[weak saffron]

‏Myname: شمپانيا
Id: 5378926147

If you allow I have a problem, the account with my country change icon is not present, and I sold to thank you a lot. No one answered with a solution to the problem.

[short crater]

Can anyone help me with this

[burnt copper]

@short crater me to 😭

[gray magnet]

I have to report glitch

[tidal jacinth]

The damage capacity of the armored vehicle that comes with the flare gun should be increased a little more. Due to its speed,it instantly explodes under heavy fire when an opponent is caught in a vehicle. In addition, its speed in water should be increased very slowly.

[left cape]

Please do not use languages other than English, @severe gull. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[coral summit]

I need help

[left cape]

We are unable to provide assistance if you do not ask a question or state a problem, @coral summit. Remember to read through #faq before asking questions in the support channels.

[tacit void]

Hacker killed me 10 times today, It lost 143 points. I cannot reach Ghazi if the game remains like this

[wild tinsel]

hi <@&639889499718942720> , why some regions get so many free rewards and popularity while others dont get anything ? my friend's region is turkey and he get so many popularity and other rewards for free, its really unfair

[woeful yarrow]

unban my account i dont use any cheaters my account korean version id(6407472546) username(ShahinNinja) thank you ❤ my kd 2 i have record please unban.

[vestal shard]

Remove these noobs from leaderboard fast...

[fervent breach]

@PUBG MOBILE#5879 I have been complaining about my server for 2weeks and yet your team haven't helped me so please...my server was changed when I was in a room and I cannot change it back because I have to wait 60days so please change my server back to Europe.I cannot enjoy playing pubg mobile with 400-500ms so please help me
5277181271
zG×Trizzy
WiFi/data
South Africa
#PING_MUST_FALL !!!!
I'm not just speaking for myself I'm speaking to other people playing pubgm that I'd in wrong server

[left cape]

If you have experienced higher ping than usual lately, @fervent breach, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

I need help to change my server back to asia i am stuck in middle east server ▫️ Numeric User Identification : 5948838146
▫️ Wi-Fi/Cellular : Both
▫️ Country : Brunei

[woeful yarrow]

try to revolve your phone screen and turn it back to normal, it should work

[brisk latch]

Hello. PUBG MOBILE I moved to South Korea without knowing the region. so I was given a long-term limitation. Please give me a chance. I want to change the server to a Turkish server. Please help me. Thank you very much.
ID: 5191192263
Device: iphone XR
WiFi / mobile: Both Country: AZERBAIJAN

[woven saffron]

Thank you ! pubg mobile team ❤️ for ban hackers ❤️

[weak saffron]

Numeric User Identification: 5378926147

Device:iphone11

Wi-Fi/Cellular : The two

Country: Egypt

[flint locust]

There is a bug with the missions that require spending time in match, after i spend 20 or 10 mins (depending on quest) the quest just runs to 0 and wont complete when i exit
ID: 5301267581
Device: Redmi 6
Wifi and Cellular
Country : Romania

[gloomy ravine]

Heeeelp
My server is Europe, but I get gamematched with ME players.
ID: 5230532835
Device: Emulator - HP Gaming
Server: Squad - EUROPE
Country: UAE

[woeful yarrow]

I dont know how this can happen but my vest have only 2 slots... id:5142489830 Device: ipad 8th Wifi country:switzerland

[vast sparrow]

CAN SOMEONE HELP ME WITH THIS BUGS PLEASE

ID : 558330274
Device : Iphone 11 Pro Max
Server : Europe
Contry : France
Internet : Wifi

[queen pond]

Get BAN after logging in by my new ios device, and have tier reset. Please fix it as soon as possible, getting unfair ban is so terrible !!.

I did not use any cracked version, illegal methods or cheats, and i want an official apology and compensation for this one day and the unjust penalty.

id 5264505952
Device were using when get the ban: just a new unboxed iPhone SE 2020
Device normally playing with: iPad mini 5th gen
Region: Turkey
Server: Europe

[gleaming plaza]

There's a bug that change your server if you join a squad that has their main server set different from yours. It happen to me when me Server Asia and someone from Server South America invite me and i accidentally accept the i leave the lobby after i leave the lobby my server has changed to South America this bug happen around November. Please change my server back to Asia

ID:5287588241
Device: Redmi K30i 5G
Wifi/Cellular: Wifi
Country: Malaysia

[tight field]

Can someone help with this?
I live in UAE. I have an excellent internet connection. But something weird happens while playing PUBGM. If I play in Middle East server alone or with someone actually living in UAE, i get a 20-40 ms ping. However, if I play with someone living outside of UAE, but in the Middle East server, my ping is never lower than 140 ms. Anyone faced a similar situation ?

▫️ ID: 5203521806
▫️ Device: iPhone XR
▫️ Wi-Fi
▫️ Country: UAE

[left cape]

If you have experienced higher ping than usual lately, @tight field, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[keen haven]

NEW BUG: I had selected my sever as MIDDLE EAST when the server lock feature was introduced, but recently i joined an EUROPE lobby and after that my server changed to EUROPE AUTOMATICALLY. This has happened to many players and need a hotfix for this, also you need to compensate us by giving us a chance to change the server again as we have to rank up :( @Error 403#4903
ID: 5852380124
Device: Realme 6
Wifi
Country: Pakistan

[violet grail]

Red dot won’t show

[zenith basin]

Just wondering if you guys gonna fix the survival quests? Still haven't been able to do it since day 1

[short crater]

I’d : 5117642639
Device: iPhone 11 Pro Max
Wifi
Australia

This happens every time and even my bullet is not registered even I played on 88-100ms. Please help me with it.

[calm sequoia]

Add a music to the lobby so we could calm ourselves from our rage when we get killed.

[radiant dew]

Ranking points in Erangel ,Miramar and livik are just get weirder every season
Only guaranteed one or double digit points when you are within 10-15 alive or chicken dinner , survival time ,heals ,revive and kills dont matter when you die outside 10 alive in squads
FIX ranking points some people would be the playing a sweaty game but get low points Getting points shouldnt only be based on placement points

[exotic breach]

Ranking points are very badly calculated, solo mode, two games in a row came in 2/100 with 14 kills each, got different points, 0 logic

[rancid vortex]

Yea same thing happened to me i play NA now i am stuck in EU

ID: 5291438866
Device : iphone 8plus
Service : WIFI
country: USA

[safe epoch]

Hello, My server was change to Europe due to bug. My server was Asia before the bug happen. Please change my server back to Asia, my ping in Europe is 350 ms

ID : 587653716
Device : VIVO Y95
Service : WIFI
Country : INDONESIA

[left cape]

If you have experienced higher ping than usual lately, @safe epoch, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[wicked cliff]

How do I fix this lol ?

[woeful yarrow]

Please solve this problem, it's only happening in my account the problem is not in my device
ID 5426574128 Device : iphone 11 Network : Wifi Country: Morocco https://m.youtube.com/watch?v=16we-wPTnZQ

[silent lion]

Got got an unfair one day ban and tier reset for no reason, I’ve spent a lot of time in this game and money. I wouldn’t even try to hack in this game due to how much I care about my account. I still don’t understand why people like me get banned when we weren’t hacking at all. On another note I Don’t understand why I keep getting matched with and against people from Eu when playing matches in the NA server I always lag and my game has a lot of desync every match.
▫️ ID: 551381248
▫️ Device: iPad pro
▫️ Wi-Fi
▫️ Country: NA

[shrewd juniper]

So Ive been having alot of problems recently with shots registering. I'll shoot someone, and I'll get a blood splatter but no actual hit marker and no damage is recorded. I play competitively so this is a serious issue, as it is effecting our team fights. I have a Black Shark 3 Pro gaming phone and hi-speed Internet, 300+ MBPS download speed. I am in the United States, my user ID is 5229919731. Yet I still have this issue! Please help! I would attach a screen recording but cannot because of slow mode! Please contact me about this! Thank you!
:white_small_square: ID: 5229919731
:white_small_square: Device: Xiaomi Black Shark 3 Pro
:white_small_square: Wi-Fi
:white_small_square: Country: NA

[solid palm]

This bug is bugging me for a long time,it happened to me twice.i play in ASIA server and the ping is 100 ms maximum but there's a bug that no matter how good the internet is the ping is 20ms to 400 ms and it stays around at 200 ms while I'M 100 PING MS BEFORE.
ID:5267318394
Device: Redmi K30 pro and Oppo A92
Country in game: Myanmar
Both Cellular and Wifi

[left cape]

If you have experienced higher ping than usual lately, @solid palm, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

BOTS are playing better than players now please change it

[hushed valve]

My linked email got hacked. I can’t unlink that email myself and in game support is useless as they always give me same reply (change the password of your social media)... how can I change password of hacked email??? Please give people the option to unlink email!!

5310111969
iPhone XS
WiFi and cellular
Poland

[sonic bay]

How I can fix that problem I can't log in with my account
Xiaomi Redmi 4X

[shadow orchid]

hello pubg mobile the lucky air drop is stock in thes three things an it never cgange from 2 month ago please help me

[worldly ore]

a bot with smg gave me heavy damage and killed me instantly !!! what the hk is going on???

[neat hedge]

Hello, My I'd is audio error issue bug. I can't listen and talk to ingame and lobby please solve this audio error issue and fix this bug.
I'm using wireless and 3.5mm jack headphone but not listen and talk to my teamates fix this

ID : 5369557931
Device : VIVO V15 pro
Service : ASIA
Country : INDIA

[knotty geyser]

Try installing the Facebook application, @sonic bay.

The game is banned in your country, @neat hedge.

[left cape]

Please contact the customer service via the in-game settings for further assistance, @hushed valve.

[knotty geyser]

Try doing a routine repair and let us know if it fixes, @wicked cliff.

[wicked cliff]

Ok thank you I I tried that it did work thank you 😊

[knotty geyser]

You're welcome :)

[queen pond]

Get my account back but tier reset still Bronze V, it’s not my fault to take the games bugs and problems, i need it again as before the unfair ban !!!

[pliant atlas]

today I tried to play with some players in Europe (my current account is in North America) and I ranked in North America even though I was in Europe

[warm otter]

Server change without Verification . In game ID: 535604964 IPhone XR- Cellular-North American My game was bugged and changed my servers without verification and I’m stuck in Eu when my main server is Na. Please change me back to my original main server Na. And fix this bug so it happens to nobody else

[woeful yarrow]

Hello

[final widget]

Id 510168507
Device oneplus8t
Wifi
India

Getting banned again and again with a message saying that i have used 3rd party apps or plugins...i have a proof that I have not done anything like that...i have the whole thing recorded..please look into this

[halcyon tiger]

Please remove the 'server change time period' thingy

[jolly sleet]

**ck you @echo skiff Mobile and @Tencent. What is wrong with you guys?? Since the beginning of this season we have been complaining about high ping and guys **cking say to submit survey. I have completed the survey more than 1000 times, no use. your survey, my ass. You have grown ignorant towards us who have been purchasing thousands of UCs every week, but no use. When we will stop purchasing UC, then your realization will come. My clan alone purchases hundreds of thousands of UC per season, and we have decided not to spend in your game unless you fix the servers.asia server, country banlgladesh.

[left cape]

If you have experienced higher ping than usual lately, @jolly sleet, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[craggy crow]

My friend worked in a library room on a server (Middle East) and about the completion, my server was changed from (Europe) to (Middle East) !!
I want to restore the server (Europe) please.

ID : 5262599324
Email : [e-mail]

[merry pebble]

Hey! You guys need to take care of the teamer problem! Every game in solos there are at least two squads of arabs! Enable your cheat system to detect when players are within 5 or 10 visible meters of eachother for over 15 seconds and if they are ban them in game! Also enable your cheat system to detect in solos when two or more people are riding together ina car for over 20 seconds and ban them in game! Also, there is always one hacker in the arab teamer squads! Make the ban for 2 months instead of 1 week! That will take care of the problem real fast!

[heavy ivy]

I am pro

[tidal jacinth]

The two melee weapons in the bag must be reduced to one. Excess. The game should go back to the previous method.

[west osprey]

My friend worked in a library room on a server (Middle East) and about the completion, my server was changed from (Europe) to (Middle East) !!
I want to restore the server (Europe) please.

ID : 5262599324
Device: Iphone 11 pro Max
WiFi And Cellular
Country: Saudi arabia

[woeful yarrow]

If I understand correctly a kd of 10 means that the person kills 1/3 of the card in each game, is that correct?

[stuck oyster]

[vapid oriole]

There's in bug
Mostly happening in oppo A9 2020 and in some one plus mobiles
It's triggering third party app ban

[hidden ravine]

there's a bug

[long oriole]

I have a device Infinix note 7 X90B I recently reached to the ace tier in solo tpp krjp My ace tier ranking shows me to 0.00% that is also written as (Unranked) can someone tell me about this problem

[tender goblet]

cant spectate my teammate after being killed, what to do?

[ember yew]

Why my account is banned? I didn't used any cheat and never played with them 🥺 i just downloaded an file to get open HDR and ultra HD graphic, is that the reason? 🥺

[left cape]

Use of unauthorized third-party software or methods, @ember yew, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[ashen valley]

Id: 5626912462
Device: Oppo A1k
Connection: Wifi
Country: Pakistan
Problem: Please Fix The Region Change Problem
We Are Not Receiving Any Verfication Code On Our Phone Number
My current region in game is Denmark Me Need to Change it to Pakistan Please Change it

[jade pewter]

Good day. Please help me solve the problem, I can not enter the "metro royale" mode I always played fair, what is the problem. Thank you in advance. Id: 5957976335 Login: DmitriyPS - Dima Pyanov

[sage lodge]

What is this bug hmmm ???

[desert pivot]

found this flying bug

[left cape]

Please contact the customer service via the in-game settings for further assistance, @sage lodge.

[woven saffron]

3 more hackers lol

[errant geyser]

I’d: 542267709 ban for any reason 10 years I want you to review my account I pay more then 8000$ in my account

[bitter maple]

I was in asia server then i played with my friend who was in middle east. He was the leader he started match everything was fine my tier was showing of asia but when he made me leader my server automatically changed to middle east please help

[craggy crow]

Server Change A Bug by room!!

[knotty geyser]

Please edit and add more details in your message, @craggy crow.

[flint rock]

Id : 5198466551
Device : Samsung a21s
Connection :Wifi
Country :Pakistan

I was in asia server then i played with my friend who was in middle east. He was the leader he started match everything was fine my tier was showing of asia but when he made me leader my server automatically changed to middle east please help

[west osprey]

Server Change A Bug by room!!

My friend worked in a library room on a server (Middle East) and about the completion, my server was changed from (Europe) to (Middle East) !!
I want to restore the server (Europe) please.

• ID : 5262599324
• Device: Iphone 11 pro Max
• Cellular
• Country: Saudi arabia

[tight storm]

Hi, i got latest ios on my ipad mini 5 but today, whenever the mice is on, footsteps sound becomes lower and i had to play with mice off so that i could hear footsteps and gun shots properly, could you please help fix this problem, thanks a lot.

[bronze ferry]

Hello, I have a problem. It is that I can not go to the metro Royal, what should I do?

[edgy star]

Please please please add the option to chose different maps and different mods in quick match like I really want it I’m desperate for it I just tried the sandhok meelee I never got to play such rare match in 2 years so please!. Urjustbad. 8plus. Turkcell. Turkey

[woeful berry]

This happend me many times is classic or whatever it is. There is a get in button and a drive button but no car next to me

[lean salmon]

Thats what Im saying... I ALWAYS GET MATCHED WITH PEOPLE ON OTHER SERVERS. This player was cheating, and nothing will be done. AGAIN. Pubg is a breeding place for hackers. But will punish players for accidentally killing teammates . WHAT A JOKE. I hope you all know that no one actually thinks your "banning" is legit. We know that if you bring in money you're allowed to "modify"

[smoky prawn]

This has happened 2 time today. I am playing Metro Royale-Undercover Mode with no team mates. After waiting for 40 minutes to 1 hour, I am allowed to begin the Match. At 10 to 15 minutes, I am kicked out of the matches & charged an Undercover token. Please fix the extensive time to enter the Undercover Match.
I would also like to get the value of items in my backpack or Undercover tokens put back into my inventory.
Braines1
554765407
Europe Server
Samsung Note20 Ultra on wifi

[meager vale]

Fix metro mode. Rock glitches, people going out of the map, people hiding in rocks, losing stuff randomly when coming back. This mode is fun but it is terrible

[unkempt egret]

I've been getting log out of matches for no reason and when I try to get back in all I get is "request timed out" and it doesn't let me back inside the match any more. Please fix, been losing some points because of this ever since 2 days ago ID: 510030703, device: IPHONE 8 plus both wifi and cellular data, country: Mexico

[radiant dew]

No official Annoncement for Removal servers which were set up within Southern Africa

[gaunt copper]

Hello. I have always kept my server as EUROPE but i joined an asian lobby and after that my server changed to asia.
Id: 5594337959
Device: iphone XS max
Wifi/cellular: BOTH (mainly cellular though)
Country: UNITED KINGDOM

[vast sparrow]

ID : 558330274
Device : Iphone 11 Pro max
Wifi
Country : France

[full turret]

i was driving dacia , i entred under prison

[analog iris]

Hi Sir!!!
I just wanted to request you to give me solution of changind server .. because i havent even changed my server but its changed itself while my friend invite me in his lobby .. He is playing in europe and i m in middle east but when i have seen my server after joining hin my server changed automatically. So kindly help me because my rank on middle east is crow 4
My device is S9+
Mobile Data ( Jazz )
From Pakistan

[sleek wharf]

help glich
id 5829759105

[granite pollen]

Hi my server has been switched to Europe and I play in North America

[neat hedge]

Hello, My I'd is audio error issue bug. I can't listen and talk to ingame and lobby please solve this audio error issue and fix this bug.
I'm using wireless and 3.5mm jack headphone but not listen and talk to my teamates fix this

ID : 5369557931
Device : VIVO V15 pro
Service : ASIA
Country : INDIA

[leaden delta]

My iphone xr is getting lag while i am playing after the update of ios plz help me i am getting 5 fps while my mobile lags

[bronze ferry]

Hello, I have a problem. It is that I can not go to the metro Royal, what should I do?
-ID:5672540089
-Device: huawei y6 2019
-Cellular
-Country: Russia

[knotty geyser]

@bronze ferry could you edit and explain what exactly is the problem?

[warm otter]

Bug where Server changed without Verification located in rooms. Please change my Server bakc to Na. ID:535604964 Device: IPhone XR - WiFi Country: United States

[tight storm]

Hi, recently when i send team recruit if the joined players don't have the map when i want to start, it says would you like to remove them but though i press ok, they don't get kicked and so I don't know for example which of the 3 players don't have the map so i can't kick them...
and also, filters for team recruit don't work at all, as long as you active one of them, you won't see any recruitment shown.
I once activated classic mode so that i wouldnt see rooms and tdm recruitments but then, nothing shows up at all.
could you please fix this as well?
I don't know im talking to air here, my friends said pubg staff only like to earn money and don't realy care about such stuff, but i think this is also for your own good if you like to earn more money, fix the in game bugs otherwise, it's kinda embarassing....
51299839327
Ipad mini 5
Wifi
Sweden
Yours truly, Reza.

[loud sleet]

Hello. I fell victim to the custom room server change bug. My server is now Asia , and I live in NA.

Player ID 5152884410
Device iPad
WiFi
U.S.A.

Would appreciate being switched back to NA. Thanks!

[hollow kernel]

Hello, on the date of 3/12, my account in PUBG was banned without any violations or the use of fraud methods, but I may not know if I played with someone who uses the hacker, and this hacker is constantly present in the game of PUBG, and you must combat the cheaters, but banning my account was a mistake from the same PUBG and I am a person who used methods Correctly purchased from the main bank or Zain Cash, and on the date of 12/13, an amount was deducted from my account for $ 24, and on the date of 12/18, the amount was deducted 9 &, since I entered the game, I have not used the methods of cheating, but I was trying my best to play professionally, please All of you please remove the ban on my account because I have not found any way to communicate with PUBG or respond from them inside the game Customer Service I hope I know what is the reason for the band and the band while you are in the lobby on the date of 3/12 for this moment, shocked by this thing despite paying a large sum of money on the game of PUBG Because of my love for her, I use the US to develop weapons and clothes, and I have all the shipping receipts inside my pubg
name: 『JO1』KHALID
id: 5351633326:iPhone CR :wifi:jordan:Servir :South america /mail/[e-mail]

[sullen orbit]

Hey friends. Please anyone send me no recoil sensitivity for Samsung A51 . And Aslo having issues of so lag when I enter to inventory. I have 6 gb ram Samsung galaxy a51.

[knotty geyser]

@sullen orbit feel free to ask about that in #pubg-mobile and for lag issue refer #faq 4.9

[edgy star]

I will send a video of me climbing a wall and patch it I know I snitch but it’s worth it

[jolly spindle]

This glitch is from many time but no it's unable to play tdm I have 2 internet connection wifi or 4g but same problem
And sespect mode get stuck just like that and I just hear sounds and no 1 move
Device vivo y19 4gb
I'd num 536333060
PAKISTAN
PTCL WIFI
JAZZ,4G
ZONG,4G

[woeful yarrow]

Team up are making hard for push,they are not getting banned even I am reporting

[craggy crow]

Server Change A Bug by room!!

My friend worked in a library room on a server (Middle East) and about the completion, my server was changed from (Europe) to (Middle East) !!
I want to restore the server (Europe) please.

ID : 5262599324
Device: Iphone 11 pro Max
WiFi And Cellular
Country: Saudi arabia

[wet quarry]

Please remove the crossbow is trash i literally shot someone in the head and they live with no hp plz remove or replace it

[obsidian breach]

Hi, I used the third link, but I forgot the PIN.
When I click on I forgot my password tells me we will send you a number on the email Open the email I find nothing and I'm sure the email is correct because it came a message before that, but then it was converted but did not send you a quick reply

[bronze ferry]

Hello, I have a problem. It is that I can not go to the metro Royal, what should I do?The problem is that I can not go to the metro Royal there is an inscription that it passes betta testing in which I do not participate but I used to play calmly
-ID:5672540089
-Device: huawei y6 2019
-Cellular
-Country: Russia

[vivid skiff]

Good day.Several weeks ago, my account was blocked for no reason.I have not used cheats or other programs, I have always played fair.Can you unban my account?
My nickname is vsez
Device is computer, I play on emulator
I am from Russia, but I have a flag in Togo

[bitter maple]

Id : 5198466551
Device : Samsung a21s
Connection :Wifi
Country :Pakistan

I was in asia server then i played with my friend who was in middle east. He was the leader he started match everything was fine my tier was showing of asia but when he made me leader my server automatically changed to middle east please help

[craggy bear]

There is cheater in pubg from turkish. I report him but pubg don't Want to ban him because they Takes money from hackers tre

[woeful yarrow]

Bug Royale where people shoot while camping inside a rock using bugs ( metro Royale ) lost level 6 gear

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[honest shadow]

• 595224549
• wifi
• realme 3
Hello, team pubg mobile i am from india and i am a local competitive player i want to let you know that i have problem with m416 i request you plz increase the recoil of that gun people are giving lazer sprays from 200m it's very unrealistic thing and annoying also when your role is sniper or you're coming from open area i hope your team will fix it soon and plz give fpp players also a chance in your world leagues 🙏

[woeful yarrow]

?

[woeful yarrow]

No X damage sometimes got late. What’s wrong pubg plz?

User: 5163234072
Server: Europe
Country: Kuwait 🇰🇼
Connection: wifi DSL (100ms to 140ma)
Device: IPad pro 2018

[crisp adder]

Hello bots giving heavy damage means they killing with 1 bullet plz I request pubg mobile to fix this faster they can

[rugged sable]

Hey guys my game keeps getting stuck on loading screen

[long oriole]

NOT RANKING IN SOLO FPP MIDDLE EAST IT IS SHOWING 0.00% RANKING
-ID:51226392199
-Device Infinix note 7
-Cellular
-Pakistan

[smoky prawn]

This has happened 2 time yesterday. I am playing Metro Royale-Undercover Mode with no team mates. After playing 2 Matches over 20 minutes, I am not getting credit in Missions for "Playing over 20 minutes".
Braines1
554765407
Europe Server
Samsung Note20 Ultra on wifi

---

This is not a duplicate bug post...This has happened 1 time today. I am playing Metro Royale-Undercover Mode with no team mates. After playing 1 Match over 20 minutes, I am not getting credit in Missions for "Playing over 20 minutes". You now owe me 3 Mission credits.
This has happened 1 time today. I am playing Metro Royale-Undercover Mode with no team mates. During my wait to enter a Match, the server gets disconnected. 1 of the "Undercover Agent ID" cards is used up even though I didn't get to play. That makes 3 ID cards you need to credit me.

[rotund finch]

Please help my server changed by mistake

[woeful yarrow]

There is a new Problem with ONEPLUS DEVICES whenever we turn on Fanatic Mode our account gets banned. Even it is In Built in the device from the Beginning just To Block Calls and Notification and to Increase Game Performance to the max. The game declines it and says as a 3rd party application please if you get my Complaint please resolve the issue we are Facing please @sick widget

5295456492 they teamup in every game and I got - during push many times at fpp asia duo

[dense mountain]

My game keep crashing my device is iPhone 7

[modest yacht]

hello, on December 18, my account was banned, please double-check it again, as my phone is clean, and also did not download third-party programs.

5375759558
iPhone
Wi-fi
Russia

[unborn prairie]

i have problem with my perfect account one of my enemies shop on my account with stolen cards and ba*nned my account for 10 years he shop close to 40k uc on my acccount just to ban it
please help me retrieve my account i will pay all the uc
ID 5123401855

[mental meteor]

DOOR STUCK, DOOR STUCK!
Point is we crouched then stood up and we got stuck in a wall.

[hardy yew]

On cheer park, im playing with my friend. And suddenly i run like not sprint even im going sprint. It happen to me many times. I dont know bugs or glitch but don't know what called this weird happening.

[pearl phoenix]

This is so DUMB GLITCH
5225643090
Gameloop
WIFI
UAE

[celest pawn]

Caught a bug while talking with my friends in lobby

[vapid storm]

In game I'd: 544988947
Server changed automatically without any warning when I made an EU room for my friends

[radiant dew]

Server Used by my internet service provider are making Pubg Mobile ping very high and it is spiking alot from 200ms to 600ms to 384ms to 180ms in seconds but i used to Be stable at 200ms plus the Southern African server has been down since September 2020

android
wifi : Nashua Internet
Botswana
Idk my user Id

[left cape]

If you have experienced higher ping than usual lately, @radiant dew, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[rich spade]

i am in platinum tier
And i killed 3 enemy with headshort within 50 meters distance but it didn't count at all,I didn't get the deadeye title.
Plz fix this bug
Device:-Android
Network:-Wifi
location:-Bangladesh
Server:-asia

[floral eagle]

@rich spade it's tier not a vehicle tire

[crisp pawn]

Please help me please fix this 😫

[analog iris]

Hi Sir!!!
This is A bug Fix it plz. I just wanted to request you to give me solution of changind server .. because i havent even changed my server but its changed itself while my friend invite me in his lobby .. He is playing in europe and i m in middle east but when i have seen my server after joining hin my server changed automatically. So kindly help me because my rank on middle east is crow 4
ID : 5205840724
My device is S9+
Mobile Data / Cellular ( Jazz )
Pakistan

[safe trench]

I have ipad air 4 most up to date ipad but the game is freezing and their is massive framedrop present... It is very frustrating and I would like to know the cause or a fix if possible.

[jade spoke]

Been experiencing major framedrops the last few days during fights and also when driving even though the Ping is stable at 20ms.
555765587
Device is op6 smooth extreme graphics
Wifi
Canada

[left cape]

Hello, @spark bridge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[meager vale]

Please fix metro mode. Undercover cards dont work, people are going out of the map and hiding in rocks. I killed 3 squads 3 games in a row and nobody drops anything but ammo and meds but if i die i lose all my stuff. Whats the point in playing if you keep all your stuff when u die? Theres so many glitches it makes the maps unplayable and unfair. I play this mode alot please fix it to make it a better experience for the player.

[odd hill]

Pubg mobile the game i have been playing since season 3 come up with an additional mistake check out the kill count of my enemies how we got defeated they have 37 kills but shows 40😳

[brazen oyster]

I think this game should focus on the actual gameplay instead of focusing on cosmetics. You can't use cosmetics in a game that is unplayable.

[modest yacht]

hello, on December 18, my account was banned, please double-check it again, as my phone is clean, and also did not download third-party programs.
5375759558
iPhone
Wi-fi
Russia

[rapid ingot]

i need to be able to report metro royale players for when they let you die so they can loot your crate, specifically the user: KAP98KK

[tribal hollow]

May i know what this is??
Id:dont wana reveal
Device:iphone xs
Cellular 4g
India

[balmy trellis]

Fix the server lag, you people that run the game have the money to fix it because I’m pretty sure the game brings in a stupid amount of money each month and that’s not the only issue there are something things that need to be fix and nothing is being done about it and I’ve also seen content creators get their YouTube videos get taken down because they showed how bad the cheating is in this game which is a serious issue along side many more things, like how the game encourages gambling and because of the way this game is run the problems don’t ever get fix and new skins and modes are put out, and “livik” needs to be removed and finished, don’t get me wrong it’s a good map but it not being finished is holding back the potential of the map.

[woeful yarrow]

theres a movment glitch while you shooting shotguns, it was happening since 0.19 update and it's pretty annoying when you shoot shotgun like s12k, dbs then it teleports back to your position when you shoot too quick in a row

[woeful yarrow]

My server was changed by mistake because of joining a custom room. Is there any other way to change back to it before 60 days end? I know that it was in the latest patch. But still it makes the game unplayable. Coming from europe server at 20 ms to north america 200ms+, is obvuously not what I planned. In-game customer support ends the conversations as soon as i start the topic. Waiting 60 days to push a button, is quite absurd. Also ironically, it was made to male the game more stable, yet now it will make it unstable for users that do this by mistake.
Anyone got a solution? Thank you for any help in advance.
My ID: 5786158904
Device : the official tencent emulator or huawei p30, depending on situation
Wifi and cellular
Country:slovenia (europe)

[cedar surge]

another stupid speed glitch in metro royal which remain for long time and not fixed , and i know most of players which using it will not get ban or something , i got killed there by noob using it and i lost weapon , helmet and backpack at same time !! , is this game only for cheaters in classic and those noobs in metro royal ?? . i just want to know , is the job of developers here is only the stupid useless outfits and getting money from people only or what ?? just want to know !!

[tulip vigil]

I started the game in metro royale but then, while I'm still in the lobby waiting for the conutdown, I don't want to play anymore and I go out. Although the game has not started, it takes away all the things I had brought with me. I don't find it right.

[rotund finch]

Hello my ID is 5596838409 I need to change my server back to Europe it was changed by mistake so please help me?and I use WiFi

[woeful yarrow]

Bots are playing better than Players they started killing Players in a running vehicle and kills people with one shot please fix it

[next latch]

My server have changed itself to asia i want to get it back to middle east i tried contacting ingame customer services they are having glitches telling me me my account is guest account please fix that also
My Pubgid: 5319676577
Device : iphone 11pro max
Country: 🇦🇪 UAE

[woeful oyster]

My rank went down from platinum to bronze on same server. How?

UID: 5440564929
DEVICE: IPHONE XS MAX
WIFI/LTE
COUNTRY: UAE
SERVER: ASIA

[gilded token]

How to fix TDM bug that I can't see enemies and my teammates

[woeful yarrow]

Dear sir , My id : 5240082205
In game name : ٭ＮＡＷＡＢ؄
Is hacked by someone and the hacker has linked his email with my account and now i am not able to access my own account please help me . I still can access of my account with Google Play games but the hacker has linked his Facebook account and email . And now he is trying to remove my socials from account so please help me . If you need any more details I will provide you whatever you say but please help me, please remove the Facebook and emails login from my account.😭
My email :- [e-mail]

[muted garnet]

Hello,Is it possible to consider giving daily login rewards and permanent weapon pattern because paid patterns are constantly coming, but we have been playing the same patterns for months.

[modest yacht]

hello, on December 18, my account was banned, please double-check it again, as my phone is clean, and also did not download third-party programs.
5375759558
iPhone
Wi-fi
Russia
#questions

[left cape]

Please use #questions for PUBG MOBILE-related questions, @modest yacht.

[thorny nexus]

I always played South American sever. Yesterday I played with an old friend that plays in Norte America. My server automatically changed to Norte America. I can't change it back to south America server. I'm on ace 3 squad in SA. Now even if I play with SA player I'm on gold
Someone help me please. I'm ranking up on holidays. Thank you
510782503
Galaxy s9
Wi-Fi
Brazil
#pubgm-support
#feedback-bugs

[granite pollen]

My sever when to Europe after I joined a friend that played on it and I am a North America player stuck on Europe. Can you help me this glitch won’t allow me to rank
My gamer tag is 5293523816
My device is iPad 7
I have sprint
I live in the USA

[tame umbra]

Give us back the iron sights on the kar98

[night veldt]

I have a lot of bugs about game can i tell here

[chrome pollen]

@odd hill some players come on tdm, killed some players and left..New players joined into there place...That's y it shows less kill than 40..But still victory in there hands

[lilac ether]

Thompson holo sights and red dots moves like crazy when prone almost died because of that in a competitive

[upbeat copper]

Abhi tk server ka masla h. 1 week hone ko h abhi tk Ping ka masla bana hua h koi sunta he ni h mods yehe bolte plz change ur DNS ya apka masla arha humka ni. Ping same all Server 200ms to 700ms. It's better freefire already 20ms pakistan apna server mila hua fortnight but pubg kuch b ni zero.kiu pakistan ko support ni mil rhi??
ID: 5408636818
Device: Infinix 8i
Celleular : zong+ Telenor+ Jazz
Pakistan

[left cape]

If you have experienced higher ping than usual lately, @upbeat copper, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[mortal osprey]

Uh... ok...

[noble trail]

We've both downloaded all maps but still giving this error

[knotty geyser]

@mortal osprey The team is aware of it. Will be handling that soon.

[reef forge]

It’s obvious by now you guys can quit complaining about this server change issue... PSA you will just have to wait until the countdown is “0” otherwise just rank up on another server like I did I made Ace in 120 games 😘😘 with a 4.5 K/D

[woeful yarrow]

Enemy player don’t run smoothly instead they teleport short distance it is making impossible to hit please help i have 20 ping my device is i phone 11 it was fixed for sometime but started again

[meager vale]

Please help i disconnected from metro Royale and lost all my stuff. I want to be compensated for losing all my lvl 6 gear and my steel front groza. I dont have a screen shot but please check my recent game. ID: 5341424956 please help this isnt fair

[fallen cargo]

<@&481161015728406538> or @clear crystal
I need serious help regarding my Pubg mobile Account....

Sir i have linked my email to game but somehow someone got its Id pass and someone is using it please unlink it.. EMAIL not Google play or Facebook or twitter..

I am seeius and need serious HELP .. please DM me pleaseee

UID : 5254630912
DEVICE : XIAOMI Redmi note 8 pro
WIFI
INDIA

[woeful yarrow]

My server got changed to Asia, while I was playing with some friend whose server is asia. I want to change my region to Middle East. Please help me. My ID is 5260453019. i have an OnePlus 8 pro. I play with WiFi and I'm from Belgium

[dense badge]

I was playing With a EU friend and when I came back it said I was gold so I looked at my account and my server region was switched and when I tried to switch it. It told me I had to wait 60 days. My id 510781898 and device is a IPad 5th gen and I’m on WiFI, My main region is United States. When I try to get some help in-game it’s just a loop and I can’t get any help.

[boreal lodge]

Nowadays bot gives massive damage with 1 shot of UMP 45 and kill do fix this ASAP

UID :- 5130928570

Device Samsung M31S

Mobile data

Asia

[slow prawn]

Maybe they are doing this to combat hackers temporarily until security is hightened?

[clear crystal]

What is your region?

[edgy heath]

Lol that's not you it's the enemies fault the guy is having high ping that's why he's teleporting many get ban for that too RIP them

[left cape]

If you have experienced higher ping than usual lately, @edgy heath, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[wild tinsel]

@clear crystal Pakistan , after so much time got only 5 bikes to be redeemed , and my friend whose region is turkey he was getting cannon every day( 1000 popularity) for about a week + other popularity , now he has new event where he can redeem popularity flowers (400) every day and I still have nothing.

[clear crystal]

You could try to speak to the Pakistani community team about that. They control the events for their region.

[ornate zinc]

There is a bug on PUBG metro where no one loose their loots /: any server. My id is 535757977 it s for everyone on any device and region

[coarse yacht]

Weekly report says no data available every time i open it, even though i have played this week

[sonic maple]

I banned unfairly id: 5167210179 1 time open or

[woeful comet]

At Metoryal old blocked zone (basic)
Can get gold bar

1. 6450479454
2. A9(2018)
3. Wi-Fi
   4.KOREA

[meager vale]

I disconnected from the game and lost all my stuff please help. ive reported it in game as well. Metro mode is also broken where people arnt losing their gear or weapons so how would i lose almost 900k worth of stuff i clearly disconnected and i want to be compensated because this is unfair 1. 5341424956 2. Iphone xr 3. WIFI 4. North American server

[vestal shard]

Fix your UC buying events.. People are getting uc deduction as soon as they buy uc from them.. Even though they never purchased from unofficial websites or anything. That directly means that your in app purchases are unofficial..Either you need new devs or you're just too hungry for uc.

[dense cipher]

Why is there no report option after you watch death replay?

[prime needle]

Introduce email unlink option dumbass team. Why only social media.

[modest yacht]

hello, on December 18, my account was banned, please double-check it again, as my phone is clean, and also did not download third-party programs.
5375759558
iPhone
Wi-fi
Russia

[limpid harbor]

Cam you guys fix wuick match and sniper training is unavailable for squads and duos

[merry pebble]

hey! The arab teamer problem in solos is so bad it's almost like you never took care of the hacking problem!

1. The teamers are so bad it's impossible to rank up, game is UNPLAYABLE
2. The teamers mostly are teamed up with at least 1 hacker using a disposable account/device they know will get banned. They will always find a way to cheat!
   SOLUTION:
3. ENABLE YOUR ANTI-CHEAT PROGRAM TO AUTOMATICALLY BAN THOS PLAYERS WITHIN 5 METERS AND VISIBLE TO EACHOTHER FOR PERIODS LONGER THAN 15-20 SECONDS.
4. AUTOMATICALLY BAN PLAYERS RIDING IN VEHICLES TOGETHER LONGER THAN 20 SECONDS

REPORTING TEAMERS IN GAME HAS NEVER WORKED ONCE, BECAUSE YOUR SYSTEM CAN'T DETECT IT NOW. I HAVE REPORTED THEM ALL AND NEVER ANY ACTION TAKEN! FIX IT!

[woeful yarrow]

My server got changed to KRJP from ASIA
please help me. I am on crown in Asia server but now I am unable to play in Asia due to my server changed.

UID : 5240082205
NAME : ٭ＮＡＷＡＢ؄
DEVICE : REALME 5 Pro
Network : LTE/4G
Country : India

[granite epoch]

@PUBG MOBILE#5879
Dear, 
PUBG Team.

I accidentally switched to a European server, and I want to go back to an Asian server because I don't feel comfortable playing on a European server and have high pings. please help so that I will be given the opportunity to change to the Asian server, and I will not repeat the error again. Thank you.

Best Regards,
Hariyanto Oknes

[left cape]

If you have experienced higher ping than usual lately, @granite epoch, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[stiff light]

Watching this videos without a skip button is total rubbish

[ruby solstice]

i want to change my server to Europe ... My id is NAB24 or 5240065372 ...... this is very bad from PUBG Mobile ... i m feeling very sad about it .. i was on Diamond I and was about to enter Crown Tier .... my email id is [e-mail]

[fair valve]

Please help me change my server ..
I changed my server while playing room and now i want to change my server to middle east again
My id- 5104886881

Edit:Its already 10 days.

[woeful yarrow]

A bug water coming inside BRDM 2 please fix it

[ember cloak]

Jh

[wooden dagger]

Yo something is really wrong with Metro Royale, no one is dropping loots. Killed 4 level 6 squads and they didn’t drop anythings. My friend killed himself 6 times with grenade and still has everything. What’s going on?

[left cape]

If you have experienced higher ping than usual lately, @wooden dagger, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

Enemy player don’t run smoothly instead they teleport short distance it is making impossible to hit please help i have 20 ping my device is i phone 11 it was fixed for sometime but started again
Device is Iphone 11
Wifi 200 mbps constant not issue in that 20 ping
Country Korea

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[quiet falcon]

@ocean jewel Advertising isn't allowed, go through #735483472432594994 please

[keen ether]

Hello, I am from the Arab country of Jordan, and I accidentally moved from the international version to the Vietnamese version of the game. I am having language and fundraising issues in the game. I would like to return my account to the global version because it does not suit me at all for the Vietnamese version. Please respond to this message, thank you.
ID: 5120427169

[hardy yew]

Help i cant move crosshair but i turn on gyroscope im freezing while at cheer park. This thing happen to me first time.

[bleak heath]

Hello, it's a humble request to you pls reduce the damage of the bot .... Bots are giving more damage then real players then knock me in 1 one bullet .... 🙏 Pls help me in this matter

[small hill]

2 Months have passed and the X is still missing.

5399656944
Redmi Note 8 Pro
Wifi
Albania

[fervent tulip]

lmfao is that fr?

[tacit moss]

If you clik in public lobbys in a server, they instantly changes it, (sry for bad english) Pleas, can you switch my server to europe? GoCrY
5865280173

[novel kite]

Dear pubg team
This guy us using glitches and he killed us please see full video

Player information

Name : SEAL【ASHRAF】
ID: 5253141678

Full video how he killed my friend with the glitches

https://youtu.be/vpmlEhGSQUc

Do something give him a band give him a les that he cannot forget
If u dont do anything i means u don’t care about hackers or ppl using glitches

Thank you

[rustic vine]

Hello pubg management,
I wanted to report a issue happening these days with most of us ping in almost every server fluctuates from 60 to 300 and so on even in fpp and custom room we don't get ping less than 160.Plz i request u to solve this issue asap thanku
Network: Ptcl
Country: Pakistan
Device: Redmi note 9s

[left cape]

If you have experienced higher ping than usual lately, @rustic vine, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[wild tinsel]

He is already banned (5250847310) and that is recorded video .

[woeful yarrow]

Hello PUBG management,
I was pushing solo conqueror in this season I was playing yestarday and I needed only few points for conqueror I was so close to conqueror I was playing a match and suddenly I got ban for 1 day and my tier got reset now I am in bronze V my question is why I got banned I didn’t hack I didn’t team up I didn’t cheat then why conqueror was my dream but I got ban for no reason now I can’t go conqueror now it’s not possible this season but why pubg why what have I done it’s like getting punished by doing nothing. please get my tier back where it was please you guys check my gameplay check my every match but please get my tier where it was please get me there conqueror is my dream my ID is 5144131454 please pubg

[modest yacht]

hello, on December 18, my account was banned, please double-check it again, as my phone is clean, and also did not download third-party programs.
5375759558
iPhone
Wi-fi
Russia
#questions

[knotty geyser]

@narrow lotus The content is not available anymore. Let us know if he repeats and also try to share the User ID if possible.

[left cape]

Please use #questions for PUBG MOBILE-related questions, @modest yacht.

[neon hedge]

i have ping issue in asia server.. anyone help?

[harsh nimbus]

Why pubg in my redmi8 is so lag

[broken ginkgo]

Hey my 600 uc are missing
Device : IPhone 7 Plus
Country : India
iD : 5644085371

[left cape]

Please contact the customer service via the in-game settings for further assistance, @broken ginkgo.

[humble gust]

I was told to post here from the #questions chat. I recently heard a rumor from a random while playing Metro Royale that there was a supposed announcement on some PUBG FB page saying that when someone dies, they no longer drop the equipment that they are wearing, only the stuff in the backpack. (I know you automatically lose everything in the backpack once one dies.) They also said the only way to get armor while in a game is by killing the bosses in game, which is different compared to what has been happening (by chance of getting it from other player's death crates). I'm still trying to find evidence if this is true so I will need to play more games but still curious, since if it is true, it will change what I bring in to the game mode.

[amber wyvern]

Same, not sure if it's a bug but why are players not dropping any armor or weapons anymore in metro? Is this a new feature?

[pine iron]

bro its luck i think

[wraith wharf]

@pine iron nope it's not

[hollow mortar]

@PUBG MOBILE#5879
i changed the server from europe to north america by mistake and i need help to solve this problem or can you help.
My name Spyaaa
Id 5539240990

[hasty vault]

I have high ping recently plz dix pubg

[left cape]

If you have experienced higher ping than usual lately, @hasty vault, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[proud lion]

People not dropping gear and guns in metro after they die. If this is a but, fix it. If it’s not then whoever came up with the idea is high, fire that dev. That dev is trying to kill the mode, no Christmas presents for him.

[left cape]

If you have experienced higher ping than usual lately, @proud lion, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[humble gust]

Guys I found additional information regarding not losing armor/guns in Metro Royale. Apprarently, people duplicating Value Earnings by dropping their armor for teammates (back and forth in multiple games) rigging the Rankings List...so PUBGM staff disabled losing armor and weapons...since people don't care about loots/drops (only Ranking)... hence why people don't lose their equipment when they die now.....Don't know if this change is permanent but seems like changes are being made without official announcement...(Tip: you can no longer bring sellable items back into the match if they are in your backpack.) If I get more info, i'll update here or in #questions. (If anyone speaks spanish, he referenced this SPANISH Youtuber: copy and paste this after typing youtube in URL /watch?v=7YDTKF5CreQ&ab_channel=IvAnGallArDo use Auto generated English translation in CC)

[left cape]

If you have experienced higher ping than usual lately, @humble gust, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[hollow mortar]

Help

[slow igloo]

I Guess That Move To Disable Loosing Armors & Weapons In Metro Royal Is A Stupid Idea I Liked More When U Die U Loose Ure Armors .... Now The Mode Gonna Lose A Lot Of His Players Bcs Of That & Everyone Will Have Lvl 6 .....

[harsh nimbus]

Why pubg in my redmi8 is so lag

[amber wyvern]

Agreed. I think the concept of losing what you earned brought about new tactics and strategies of survival. Sure, there will always be campers, but when there is more on the line, people do less stupid things. Now that we don't lose anything, I've had people rush me blindly, me spraying them down only to find out they had meds. Metro has definitely went downhill if this is an update they intentionally put it. If it's a bug, all is well and I hope they fix this when they can 😁

[uncut pollen]

💯word I played metro to kill people or be killed losing my armor or not.. that’s why I played it

[still plover]

Hey guys so basically people have access to flares in sniper mode and so they have acces to brdm and augs and whatever is in the drop so yeh thats a thing

[proud lion]

Want metro back the way it was, want to kill people and get gear or die and lose it. If this was done cos people were duplicating gear for ranking then cancel the ranking feature. People who want to rank can stick to classics. Why do people want to even rank in metro? Ranking is what brings hackers cos people want to show off how much they are worth in loot rankings.

[radiant aurora]

I have videos for cheaters i rport them but no answer from began of this season

[modern steppe]

Rly hope PUBG can put back the feature where u drop either gun vest helmet or bag cuz this rly won’t help the game. In my opinion it was rly better how it was cuz ppl play w a sens of défense too not only rushing w knowing that you won’t lose anything

[glacial abyss]

I cant play i was waiting for more than 25 min ,( conqueror rank ). Solo north Amérique

[exotic carbon]

a bug , where i cant give back the bp and the text apppear to be a number or code or something else

[smoky crater]

unlock please, I did not break anything. Played honestly 2.5 years old.
разблокируйте пожалуйста, я ничего не нарушал. Играю честно 2.5 года.
Nickname — TOLMACH’
Account — [e-mail]

[left cape]

Please use #questions for PUBG MOBILE-related questions, @smoky crater.

[slow prawn]

It’s much better because of the amount of hackers in the game, why farm full red gear is a hacker can just one shot u to death?

[woeful yarrow]

A bug water coming inside BRDM 2 please fix it

[autumn river]

got to wait 60 day to change my server again

[torpid grove]

Spectating glitch

[formal glade]

When i'm playing livik, there is no adjust button on scopes

[verbal thunder]

Can I use Chinese gameloop?

[earnest swan]

Good afternoon,

1. 5410975068
2. iPad Pro 11 (2020)
3. Wi-Fi
4. United Arab Emirates

Whenever I purchase something in the game I get this message.

The thing is I can still purchase UC and use it in the game, however when I do that I get this notification that doesn’t show how much UC was deducted .

What is the reason?

Thank you!

[woeful yarrow]

My server was changed Asia to KRJP by mistake and now I am unable to continue my pushing in Asia squad tpp . please help me . This is 3rd time i am asking for help . please 😭😭😭😭😭😭😭
UID : 5240082205
Name : ٭ＮＡＷＡＢ؄
Country : India
Network : LTE/4G

[vestal shard]

Fix your UC buying events.. People are getting uc deduction as soon as they buy uc from them.. Even though they never purchased from unofficial websites or anything. That directly means that your in app purchases are unofficial..Either you need new devs or you're just too hungry for uc.

[left cape]

Please do not use languages other than English, @woeful yarrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[half lagoon]

Server Bug!!!

my server suddenly changed from ME to EUROPE when i join to a friend in eu server!! please help!!!

51305885
BLACKSHARK 2
WIFI
UAE

[quiet falcon]

@woeful yarrow Avoid including personal/sensitive information and phishing links in your posts please, contact customer service for further assistance.

[dapper current]

No extract,
51298393963
Samsung Galaxy S20 +
Wifi
England

[upbeat copper]

Why we(Pakistani's) Get less Rewards & Events compared to Other Region (Turkey etc.). They Get More Events And Much More Rewards with Permanent items & Popularity items.
ID:- 5408636818
Device:- infinix 8i
Data: Zong+Telenor+Jazz
Pakistan

[safe epoch]

Hello, My server was change to Europe due to bug. My server was Asia before the bug happen. Please change my server back to Asia, my ping in Europe is 350 ms, Please Change my Server To asia😭

id : 587653716
Device : VIVO Y95
Country : Indonesia

[left cape]

If you have experienced higher ping than usual lately, @safe epoch, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

Hlo

[night coyote]

Its been 2 season when i click on collect it shows this message! Anyone will help what's the problem?. Device OnePlus 5T, wifi, Pakistan

[pine iron]

hello, my server was europe and by mistake i change it to middle east,please help me to turn it back to europe id:5622914384 name:Moh14Dz country:algeria WIFI emulator

[exotic breach]

Hi, when I log in using email, sometimes it logs me into a different account that's not mine

[tender sleet]

ID 5396206955
Although I did not download the program, I was banned while playing metro royale, and suddenly it started running fast and I got a ban, what can I do?

[jaunty wasp]

Why hasn't the glare glitch been fixed? Anytime i fight anyone near the water all I see is nothing but a bright white light.

Id:557973707
Drvice: S10
Region:North America
Wifi/Cellular: Both

[safe pier]

Hey PUBG Mobile support team, my account has been hacked and I do not know about it. Some used my PUbG account and play with it. I get my account and link again but I find my account blocked. Please un banned my account I hope to refund me as soon as . I need my account and I can't spend my day without playing, and I hope you pay attention to my account. Ask and wait for your response eagerly

ID : ( 5275658542 )

EMIL :[e-mail]

[forest tartan]

I am facing an issue with my pings whenever i am playing with my foreign friends from another country. When i am playing solo or with my country mates my ping is stable and i can enjoy the game on 40-50ms but when they play with me my pings gone very high like 230-300 ms. I am damn sure its not an internet issue

[left cape]

If you have experienced higher ping than usual lately, @forest tartan, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[normal axle]

My device is oneplus 8t
And this device support 90 FPS
But its Didn't work.
Please fix it

[woeful yarrow]

Hi any body have problem where enemy teleport and skip when they rush towards us and we got killed at 1 2 bullets and no sound of footsteps
My ping is constant 20
And device i phone 11

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[tacit holly]

does anyone know why no one is dropping stuff in NA Metro Royale servers or when they will.

[left cape]

If you have experienced higher ping than usual lately, @tacit holly, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[full turret]

new bug
click on start match
while time.is loading go to Season-》click on rank
then u get white screen everything disapear

[autumn river]

Hello, My server was change to Europe due to bug. My server was NA before the bug happen. Please change my server back to NA, Please Change my Server To NA

[woeful berry]

Hello!
Server:Europe
Device:iPhone XR
Connection: Wi-Fi
I have many friends who using iPhone XR and this issue is happening with them same. BUT I had friends who using XS and this issue was doesn’t happen them.

[torn stone]

after new update

[serene pollen]

Can we make a rename card available in the clan shop for like 5000 points?

[slim crater]

@woeful yarrow
Can you please contact tencent or somebody in a position to fix my account? Due to something, when I left a custom room earlier today it said "returned to Europe" when I am not on Europe. I have never been on Europe. I do not want to play on Europe. I want to be on NA, the server I selected at the beginning of this season. I cannot play this game on EU because the ping is insane. I cannot play this game because all my rank is tied to north America. No matter what I play, it's irrelevant now. I have lost everything because your stupid developers can't grab some brains and disable server lock. I want my account 5406829337 back on NA. It was a glitch or bug that has ruined the game for me entirely now. Thanks a lot to the idiot that thought it would be an improvement. Do I enquire about having it changed here? Do I use on game report function? Please advise. Very disappointed.

[left cape]

You can now access #emulator-chat and #emulator-support, @torn stone. Revert this at any time by sending .emulator in #481204134859505684.

[bleak heath]

Sir i was not able to play arcade mode.... Sniper training with my friends pls help me in this matter....need help
Kr version

[atomic storm]

Fix your bugs when your behind something and yet it still syncs the shot and gives them the kill every season at least try pubg

[idle leaf]

@slim crater unfortunately you cannot change the server. You need to wait 60 days to change it back. This is a bug(one of the billions) that colliding so much with ,,gaming environment” so we can only wait till they will ,,fix” I mean ,,FIX” it...

[woeful yarrow]

@sick widget
i changed the server from europe to north america by mistake and i need help to solve this problem or can you help to return in europe.
My name JohnWick『AL』
Id: 584623270
Connection: Wi-Fi
Device: iphone 7+
Server: North America

[naive laurel]

I accidentally played a brothers in arm match And changes my ace 5 star ranked Middle East server to Europe server

[olive zenith]

you have glacier

[sonic root]

@tropic bridge how to get this set

[drifting rivet]

Esports ready

[crimson rampart]

Every Single Metro Royal players are wondering the same thing. @astral matrix-support. Is this a bug or permanent change? It is permanent, half of players will just quit this mode.

[upbeat copper]

we want beard In Season 17 Royal Pass🎉 🎉 🎉
ID:- 5408636818
Device:- infinix 8i
Data: Zong+Telenor+Jazz
Pakistan

[opal surge]

Joined room match with Friends in North America and my server is locked to NA - please reset to Asia my main server
Char ID:5173858875

[vital fog]

Hey team
Its it me or in Metro Royale people dont drop gears anymore when they get killed..
I mean...Me and my squad deal with countless lv6 enemies and all of them and i mean ALL OF THEM didnt drop Armour,Gun,Helmet,Backpack...only bullets and Dog tag
...mind check what is happening?

[unborn gate]

Guys does anybody know why aren’t the enemies in metro royale dropping anything from their armor or weapon when they die

[left cape]

If you have experienced higher ping than usual lately, @unborn gate, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[rough heath]

By the look of the picture it should be a classic crate, but whenever I open it, it shows me a supply crate coupon.

Numeric User Identification: 5161220554
Device: Iphone 11
Wifi
Country: Netherlands

[paper sparrow]

One message removed from a suspended account.

[woeful yarrow]

@paper sparrow Write your message mentioning your Country,device,net and ig name and id

[still prawn]

Hello I need to ask why Pubg Mobile is banning legit players? I got ban 2 times now within 15 days period.. I don’t use any plugins or hacks & play through official pubg mobile app from App Store still I’m getting banned? Why?

id: 547339239
Device: iPhone Xs Max
Wifi
Saudi Arabia

[cedar mountain]

Hello Pubg Mobile
I accedintly tapped on North America server and now the server is changed by mistake, my ping is very high at Middle North America, i can't keep playing thisway
I live in Germany so I should play at Europe Server
please help me to change the Server to Europe, I can't wait for 60 days.
And Thank you in advance.

[woeful yarrow]

Yes same 1-day and after 3-day. Please fix and i know a lot people get this.

[steel sapphire]

Why is the metro royale.. Mode bugged me and my friends and almost everyone is leaving.. People aren't dropping anything literally nothing other than the stuffs in the bag .. It's been 3 days and no fix or answer from your side.... Also if we don't get lucky spawn to rush rad... It's basically useless to kill people

[woeful yarrow]

@sick widget
i changed the server from europe to north america by mistake and i need help to solve this problem or can you help to return in europe.
My name JohnWick『AL』
Id: 584623270
Connection: Wi-Fi
Device: iphone 7+
Server: North America
Imail: [e-mail]

[karmic merlin]

@PUBG MOBILE
i changed the server from Asia to north america by mistake and i need help to solve this problem or can you help to return in Asia.
My name : 女R人Y๛SHANTO
Id: 5301913320
Connection: Wi-Fi or mobile
Device: Samsung A30s
Server: Asia
Email:[e-mail]

[glossy lark]

Hi 🙋🏻‍♂️, I don’t know if this should be here, but I just like to ask when will the Rage Gear mode or will it ever be back?

Me and my friend made a lot of friends and memories in there, we’d play till 6am in the morning, and it really lets us escape from classic and other mode.

I really hope that it’ll be back or can anyone tell us something about dates or something.

Thank you 💯, I really appreciate if anyone can keep us updated on it.

[shell dragon]

Hello PUBG Mobile!!
When my friends and me go to see our player statistics, we can't go back, we are forced to restart the game!!
Please solve this problem!!
My Id: 5686598646
Device: Apple ipad mini 5
Connection: Wifi
My Email: [e-mail]

Thank you!!

[woeful yarrow]

I spent my money but did not skin at all
I wish someone could help uc just play for the rich
😭😭😭

[spiral musk]

Pubg keeps timing out and it can’t be my internet

[balmy scroll]

WHY DO I JOIN IN MIDDLE OF DOMINATION MATCHES 99% OF THE TIME

[meager vale]

Its been over 3 days and you guys still havent fixed metro mode. You might as well get rid of it cuz you are slowly killing the mode by not fixing any of the bugs or glitches 💩

[whole lintel]

players not dropping any armor is a new feature i think, which makes players absolutely useless to kill they will only drop ammo and dog tags. happened to me alot i dont think its a bug or glitch.

[left cape]

If you have experienced higher ping than usual lately, @whole lintel, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[dry elbow]

auto aim cheating

[woeful yarrow]

!level

[woeful yarrow]

@sick widget
i changed the server from europe to north america by mistake and i need help to solve this problem or can you help to return in europe.
My name JohnWick『AL』
Id: 584623270
Connection: Wi-Fi
Device: iphone 7+
Server: North America
Imail: [e-mail]
Country: Germany

[alpine apex]

Du musst auf Grundeinstellungen gehen. Dann nach ganz unten. Dann Serverauswahl ändern. Fertig

[left cape]

Please do not use languages other than English, @alpine apex. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Hello, @dry elbow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[autumn river]

the update is more trash

[ocean violet]

he grenaded me and u guys dont even reduce his merit

[gleaming crater]

My game was lagging too much yesterday

[rocky ridge]

Can you return me to the Asia server, I accidentally switched to the North American server, causing lag when playing I want to move to the Asia server to play smoothly

[robust dock]

Why am I always stuck underwater when playing on Metro Royale third map? It always happens when I'm playing on third map and I got killed while being stuck

[rancid tapir]

@sick widget
@left cape

Hello, I changed the server from europe to Middle East by mistake and I need help to solve this problem. Can you please help me to return in Europe server.

To explain my problem to you, I was looking for customized rooms in Europe. In view of the small number of rooms available in Europe I looked in the Middle East if there were more. But the game didn't warn me that this would change the server where I play (no confirmation message. No message informing me that the server could change via the room menu !!).

So I take the liberty to contact you in order to know if it was possible to put me back on the Europe server and this without waiting for the imposed 60 days delay.

I can't play in the Middle East because of a bad connection. Thank you for your help, it is very important to me.

Name Player : 21k・Bee
ID : 520466481
Connection : Wi-Fi + Mobile data
Device : OnePlus 7T
Server : Europe (France)
Email : [e-mail]

[sand rock]

I accidently changed my server in pubg mobile when i logout from my account and i tried to create a guest player when i returned back to my account the server was switched automatically from Europe to North America .

Please help me to return in Europe server.

I can't rank anymore in Europe, i stopped playing 10 days. and i can't found any solution to go back to Europe , i lost many points. please help.

Id : 5989291230
Country : Morocco
Connection: Wi-Fi
Server: North America
Device : huawei y9/gameloop.
ig name: SMxTxaX

[lilac sentinel]

My internet connection good although it’s showing “server timeout plz reconnect” every time frequently in a single match. Plz help me, the problem repeated so much more than 4 or 5 time in single match.

Player Id : 5245309151
Player name: TeamNPL〆NINJA
Connection : wifi
Device : MI Note 9 pro
Server: Asia
Country: Nepal

[white hill]

help me I change my server

[tepid prawn]

5719779975
Realme c3
Cecular data
Malaysia
Does not spawn tdm

[spare halo]

I stopped playing Pubg because of the number of hackers that are in this game. Just letting the developers and the game management know 👍

[woeful yarrow]

My country change automatically any one help me

[sage smelt]

I have a bug with the premium crate

[hidden crypt]

One message removed from a suspended account.

[glossy lark]

Hey, I like to suggest for the devs to allow us back to switch our servers without restrictions, a lot of times I try to scour which servers has the least latency for me but after the implementation of the server restriction I can’t do that and sometimes I encounter latency up to 200-500ms which is really bad.

I hope someone from pubgm can look into this, and consider this.

Another mode that I really like to have is Rage Gear, please bring this back as soon as possible.

Thank you 🙏 appreciate any help or reply given.

Have a great year ahead everyone.

[foggy crane]

You should report him after he killing you

[dark tide]

lol when i drop enemy parachutes wont even appear

[upbeat copper]

we want beard In Season 17 Royal Pass
ID:- 5408636818
Device:- infinix 8i
Data: Zong+Telenor+Jazz
Pakistan

[median vigil]

I can see my grenade skin in my hand but it is not showing on screen plz fix this issue as soon as possible

[ocean violet]

this guy grenaded me still his merit hasnt been reduced

[graceful bramble]

please ban this account it's an injustice

[opaque grotto]

My account hacked please help me

[steel sapphire]

When will the metro mode back to normal?? Why aren’t people dropping their gears.. it’s basically nothing other than rushing rad if u get lucky spawn... Or else it’s total waste to wipe a squad because they won’t drop anything... If this is an update we would be informed so I guess it’s a server side error please fix it asap

[left cape]

If you have experienced higher ping than usual lately, @steel sapphire, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[limpid topaz]

It's my strong opinion that a Metro Royale without the risk of losing anything makes no sense. You lose the purpose of the game. I suggest you decrease this risk by changing the drop algorithm. But that's not worth playing with. Hackers are still there with or without this variation, simply play to Metro is less spicy.

[unborn gate]

I don’t like the new way metro works.If it is permanent im gonna delete pubg mobile cuz losing your armor and weapons is the whole point of the game and u changed that.Now all the players have no purpose playing.What just opening crates and going to radiation isn’t fun.

[sand rock]

My server was switched automaticlly in pubg mobile when i logged out from my account and i tried to create a guest player when i returned back to my account the server was switched automatically from Europe to North America .

Please help me to return in Europe server.

I can't rank anymore in Europe, i stopped playing 10 days. and i can't found any solution to go back to Europe , i lost many points. please help.

Id : 5989291230
Country : Morocco
Connection: Wi-Fi
Server: North America
Device : huawei y9/gameloop.
ig name: SMxTxaX

[fallen oasis]

Is someone here that has the issue when the mic turns on i can’t hear the in game sounds like footsteps or gunshots just my teammates and when i turn it off i can hear the in game sounds ??

[woeful yarrow]

when i shoot someone climbing window or wall then the bullets doesn't deals damage and this is happening everytime in every server while on WiFi or Cellular.

[tepid tree]

Dear pubg

I make a mistake over the changing server . I changed to another server can
help me change back to asain thank you .

And one more thing my help and support also. When I press it the game will
be pop out. .

My acc number is .5730109751..

Please help me as soon as possible to fix it thank you

[rose marsh]

Guys my account got ban but I didn’t use any type of hack

[woeful yarrow]

My Account Pubg Mobile Link With Facebook Got Hack
Server Asia
Nick : PD DrysRama
Level : 66
somebody can help me From Tomorrow my account got hack

[brittle ridge]

I cant login to my account for no reason is this bug,pls help

[tender crane]

#questions, @woeful yarrow, @tepid tree, & @rose marsh.

[languid stream]

Dear Pubg, i don't think that anyone is happy with your 60 Days server change , people think that it is total nonsense , Therefore i request you to remove this feature so everyone can play they're game peacefully, and i didn't changed my server from Middle East to Asia and i don't know how it changed and now i am not able to enjoy the game nor i can push my rank, i am total angry with this feature and its not just me , i think 99.9% People will agree to change this feature , and yeah , i am not saying to totally remove this feature, you can just make a card for some uc so people can purchase it and change their server or kindly remove this 60 Day timer and switch it to 1 or 2 days or 1 week or on NO Timer ( 0 ) , Please ask people about their suggestions and i am sure that will say the things i did , so please remove this feature ... I shall be very grateful to you if you take some serious action on this case..
IN-GAME ID: 5666558332
DEVICE: Emulator
Connection: Wifi
Country: Pakistan

[woeful yarrow]

I received a skin while i was in lobby
I didn't clicked on anything it arrived while i accidentally click on "buy UC page" but i didn't bought anything

[cedar mountain]

I accedintly tapped on North America server and now the server is changed by mistake, my ping is very high at North America, i can't keep playing thisway
I live in Germany so I should play at Europe Server
please help me to change the Server to Europe, I can't wait for 60 days.
And Thank you in advance.
ID:577834752
Note 10+ 5G
Wi Fi
Germany

[left cape]

If you have experienced higher ping than usual lately, @cedar mountain, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[vital fog]

Dear Pubg

Please Fix the Gear dropping bug ....in metro royale...this mode is pointless when no one drop their gears anymore...not worth fighting anymore...plz fix...

[left cape]

If you have experienced higher ping than usual lately, @vital fog, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[ember cloak]

Crazy I have only mouse arrow

[kindred tapir]

Hi there
I have a bad problem that made me upset
Im in new zealand and my server is North America and i was on ACE but saddenly it have changed to Europe and now my rank is platnum although im still on ACE

[daring yacht]

I am not able to change server

[modern steppe]

Hi there PUBG why is this message popping up on my ipad?

[rough patrol]

I have a glitch on bonus challenge .. i did not get it showed once time in 3 days and also i can’t exchange my points to UC ... help me please

[lean quail]

Try reinstalling gameloop its an issue due to corrupt gameloop files so the emulator is unable to read the pc inputs in smart control mode

[still plover]

I was trying out the shooting range because I hadn’t used it in quite a while and im getting blocked by people who jump on you and when they prone on you they move you and no matter how close to the edge i get they can still keep you from playing correctly, for example here since he is on my side it makes so it glitches when i aim horizontally so i can’t turn well and theres tons of people trying to block

(Also I didn’t realize at the time that the menu partially blocked his name)

North America
Device: iPhone 7
At&t
ID: 5620972452
Username: Lawfulsubset97

(Also i have it in eu server cuz some friends play there but im North America server when i play with my main friends because they pull me to there)

[woeful yarrow]

Hello , i changed server by mistake in the rooms list from Europe to Asia and IT changed permanently to Asia without warning!

1. ID: 546416500
2. Device : iphone 8
3. Wi-fi
   4.Romania

[meager vale]

My daily reminder that you need to fix metro royal mode. Nobody drops their gear, people hide in rocks and go out the map, hackers various bugs and glitches. Nobody cares about winter festival its literally the same thing every year. This game is literally just about filling your pockets and you have no care about actually fixing the game and the players who actually play this game. This discord barely talks about the game and when they do they are complaining about it or talking about skins lol. This game is dying and its your fault for not actually caring about the players who have been playing the game. Good job!

[smoky lily]

Man ya game broken. My game freezes and lags in game so much I cant even play.
[11:23 PM]
Plus the achievement called social butterfly doesnt even increase. I have 126 in game friends; but this achievement said I have 118

[reef forge]

There is a new hack that’s out that is undetectable via this new fair play system I would encourage an update just FYI oh by the way thanks for the server change

[solid charm]

Dear Pubg, i don't think that anyone is happy with your 60 Days server change , people think that it is total nonsense , Therefore i request you to remove this feature so everyone can play they're game peacefully, and i didn't changed my server from Middle East to Asia and i don't know how it changed and now i am not able to enjoy the game nor i can push my rank, i am total angry with this feature and its not just me , i think 99.9% People will agree to change this feature , and yeah , i am not saying to totally remove this feature, you can just make a card for some uc so people can purchase it and change their server or kindly remove this 60 Day timer and switch it to 1 or 2 days or 1 week or on NO Timer ( 0 ) , Please ask people about their suggestions and i am sure that will say the things i did , so please remove this feature ... I shall be very grateful to you if you take some serious action on this case..
IN-GAME ID: 61010180817
DEVICE: redmi note 9 pro
Connection: Wifi
Country: India

[narrow dock]

iPad Pro 2020, 1tb; problem; havnt been able to use mic to talk to friends, every time un-mute the game sounds disappear from headset and come threw the device itself, (have tested with steel series Arctic pro, astros a50, and AirPods all have same out come) only time I can use sounds is if I mute in game and then all sounds come through headset, iOS is up to date, I have re downloaded app and clicked fix, still same problems, it’s been a nightmare not being able to communicate with teammates and friends, and reading through these feedbacks and reports a lot of people have same issue, so I’d love some info on said matter and alternatively a fix ASAP, thank you

Edit for more info;
Device; iPad Pro 2020 1tb
Identification; 533683173
Country; England
Wifi/cellular; tried on both WiFi and 4g/5g same problem

[radiant dew]

Please give us Southern africans a server itshard to kill someone in Gun game when they are playing at 20ms while im playing at 200-400ms depending on the server plus we want a chance to play PMCO or PMGC 😭😭 african Children are strugglin

[woeful yarrow]

Hello
i want to speak with someone who have a contact with pubg
I want to report a wrong ban that had to my account without using any hack and all my purshace are correct
Device:samsung A70
Country:Lebanon
4G

[hexed path]

When I spawn in TDM at the beginning of the game enemies are not visible and they kill me, it appears as if they are still at the spawn point and is a huge disadvantage.

Device : Huawei Y7 2018
Country : England
WiFi and 4G

[woeful yarrow]

Dear Pubg, i don't think that anyone is happy with your 60 Days server change , people think that it is total nonsense , Therefore i request you to remove this feature so everyone can play they're game peacefully, and i didn't changed my server from Middle East to Asia and i don't know how it changed and now i am not able to enjoy the game nor i can push my rank, i am total angry with this feature and its not just me , i think 99.9% People will agree to change this feature , and yeah , i am not saying to totally remove this feature, you can just make a card for some uc so people can purchase it and change their server or kindly remove this 60 Day timer and switch it to 1 or 2 days or 1 week or on NO Timer ( 0 ) , Please ask people about their suggestions and i am sure that will say the things i did , so please remove this feature ... I shall be very grateful to you if you take some serious action on this case..
IN-GAME ID: 5207551653
DEVICE: redmi note 9 pro
Connection: 4G
Country: India

[whole lintel]

is it actually true that other different countries get different (and better) rewards from crates? if so, what the hell? i had so many pakistan friends who didnt get a single permanent item (clothing) from crates although they are level 50, whats going on? i changed my flag to turkey and got a permanent nurse outfit right away this morning. im not from pakistan but i am from middle east. this really is unfair pubg, idk like bruh are u serious? every crate i open is 20-40 silver or some dumb sticker. if region actually affects the rewards inside crates then i should be saying rip to all those crates i bought and got nothing but stickers and silver. this is extremely unfair. disappointed..

[kindred tapir]

Hi there
I have a bad problem that made me upset
Im in new zealand and my server is North America and i was on ACE but saddenly it have changed to Europe and now my rank is platnum although im still on ACE
Id: 5206191242
Device: samsung note 20 ultra 5g
Conecting: wifi
Country: New Zealand

[fluid wave]

@lofty fable @fringe vale <@&639889499718942720>
There's some bug attached to my account,it started on 24/12/2020,My pings are higher than usual after that. I cant spectate my teammates after i die in a match and moreover my TDM'S are glitched,They just don't load guns,ammo and people for me and when i restart my game during the classic match, i cant even see my teammates after i come back in the match.Kindly fix this issue as i am a YouTuber and i have to make sure that my audience gets the best from my content.I cant even spectate rooms and i have to conduct some tournaments and im stuck due to this bug.
(When i use a guest account , nothing of this issue is encountered ,This is somehow glitched for my account)
CHARACTER ID :542760905
INGAME NAME : INF-TipuYT
DEVICE: EMULATOR
CONNECTION: WI-FI
COUNTRY: PAKISTAN

[left cape]

If you have experienced higher ping than usual lately, @fluid wave, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[ashen viper]

Hello, my account got hacked and everytime I try to log in this message keeps appearing. My ID (5303863120) my device is Ipad 8th generation, cellular. Country: Saudi Arabia.

[woeful yarrow]

i have a problem with my account

[bitter rivet]

My account said my code had been used

[blissful heron]

Where can I find a list of users whose username has the word zana and has an albanian flag?

[brittle ridge]

Pls pubg fix my account,
Here is the id if my account 5315225685

[autumn kettle]

I dont see any extraction points...

[coarse yacht]

Add the option to block someone from appearing on our top 20 in popularity pleaseeeeeeeeeee

[woeful yarrow]

My country automatically change
My country is India
My I'd id 5870573819

[woeful yarrow]

Unable to find matches in phoenix os emulator while trying to play sanhok vikendi or Miramar because of the separated lobby we fair players request to combine game loop lobby only with phoenix os because in phoenix os we get better performance as compared to gameloop

[neat hedge]

Hello, My I'd is audio error issue bug. I can't listen and talk to ingame and lobby please solve this audio error issue and fix this bug.
I'm using wireless and 3.5mm jack headphone but not listen and talk to my teamates fix this

ID : 5369557931
Device : VIVO V15 pro
Service : ASIA
Country : INDIA

[cloud wren]

1. BP "gift and send back" button is broken. It collects BP, but doesn't gift any back to the person.
2. Make giving clan medals more incentivised and obvious. I didn't realise you could do it for a long time. Also give player gifting clan medal a small reward to encourage it.
3. More rewards and missions for TDM would be nice

[primal wraith]

Yo wtf is this huh PUBG

[small narwhal]

Please fix, you can't log into the game / lobby after Exiting PUBG to load continuously.

[woeful yarrow]

Pubg needs to bring out better lucky spins and upgradable weapons if you think we gonna spend 10,000 uc on the trash there bringing out your mistaken I mean the YouTubers don’t even make videos in it cuz it’s that trash. Please recycle some of the previous upgradeable weapons like the uzi for example.

[timber shard]

Hello...i want to complain about crate opening, i tried to open the premium crate but theres a bug which the crate opening stops when the flare gun fires and i didnt received anything

[languid stream]

Dear Pubg, i don't think that anyone is happy with your 60 Days server change , people think that it is total nonsense , Therefore i request you to remove this feature so everyone can play they're game peacefully, and i didn't changed my server from Middle East to Asia and i don't know how it changed and now i am not able to enjoy the game nor i can push my rank, i am total angry with this feature and its not just me , i think 99.9% People will agree to change this feature , and yeah , i am not saying to totally remove this feature, you can just make a card for some uc so people can purchase it and change their server or kindly remove this 60 Day timer and switch it to 1 or 2 days or 1 week or on NO Timer ( 0 ) , Please ask people about their suggestions and i am sure that will say the things i did , so please remove this feature ... I shall be very grateful to you if you take some serious action on this case..
IN-GAME ID: 5666558332
DEVICE: Emulator
Connection: Wifi
Country: Pakistan

[vital fog]

Dear Pubg

Please Fix the Gear dropping bug ....in metro royale...this mode is pointless when no one drop their gears anymore...not worth fighting anymore...plz fix...

[sudden goblet]

please ban this cheater

[ashen hemlock]

Dear PUBG,
This is not a huge issue, but every time i mark a location on any map, the marker sometimes goes to a completely different part of the map that i cant even see. It may just be a bug, but it is certainly annoying.

User ID:
5731655445

Device:
iPad Air (3rd Generation)

Wi-Fi

North America server. Resided in the United States.

[vapid star]

hello developers,

Is there a way that you give last chance to those player who contacted customer support to switch back to original server no matter what the reason is? I wont stop contacting customer service/support everyday until you give me last chance to switch back to my original server. i can't wait for 60 days. please i really appreciate your help.
thank you

5416572547
Android phone
wifi
Philippines

[grim jackal]

Hello, how are you? I have a problem with my account, which is that my account has been registered in the European Union, and I live in Turkey, and I have not registered it. And I didn't even turn on the VPN Please help me solve the problem

586636637
Redmi note 9 (Android)
Wifi
Turkey

[drowsy drum]

Hi my name is Bensley and my Pubg ID is 5122109699. I live in USA and I was playing in North America server.. When I hosted a room match my server switched to Asia and now I am not able to change it back.. My ping is so high that I am not able to play at all. Please help me and change my server back to North America. I don’t know how it changed while creating room match.

[left cape]

If you have experienced higher ping than usual lately, @drowsy drum, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[terse marsh]

Dear PUBG, I used to play at least 3 hours a day because I enjoyed the game so much and I managed to get to crown 1 but even then there were still tons of hackers ruining my chances to get to any higher tier. I tried playing the new erangel update and you promised us all a new ban system which clearly doesn’t work. I have reported so many hackers and none have been banned. I am not playing your game until you fix the hacker issue for now I am play cod mobile. I am playing on iPad Pro 2nd gen and iPhone 12 Pro. I use Vodafone 4g and BT fibre optic WiFi. I play in the European servers as I live in England and my account number is 574438109

[woeful yarrow]

Servers is so bad

[woeful yarrow]

@clear crystal on emulator i have no sound for m762 and all guns sound is fine can u plz fix this

[radiant bolt]

After switching my weapon from pan to dp-28, my guns were in able to shoot enemies because some sort of metal object was apparently blocking my weapon, this happens with the rockets in payload aswell my device is Oppo A9 2020 my wifi is belong 5g my country is Australia and my user ID is : 5809586016

[vestal latch]

Pubg Mobile's Team Deathmatch asian girl voices needs to stop now, this is CANCER. This is so much CANCER that I can feel tumors growing up on my back, can you please help stop this, Please?

[stone talon]

28
hey help me please ..

[potent bone]

@meager willow
iam still don't know how to reach the page for asking about the those 3 skin's on the last month event

[nimble solstice]

I changed region accidentally

[red hound]

I changed region accidentally

[strong burrow]

Is it even possible to get a mythic from the crates?

[clear crystal]

Please make sure to report this in-game or, if you use GameLoop, to GameLoop. We are PUBG MOBILE and do not handle any emulators.

[normal rivet]

Gun game released daily not only on weekends pls

[whole lintel]

buff the crossbow a bit... it's absolutely useless...

[full dagger]

Hi developer i have issue face 4 month can't slove reigon changing with Mobile sms verification code input it's showing parameter error
Id: 5124357243
Xiaomi note 5
Wifi
Bangladesh
Video link : https://youtu.be/tpRa9Y8uLiA

[neat hedge]

Audio error problem in match and lobby
ID : 5369557931
Device : VIVO V15 pro
Wifi/cellular : Cellular
Country : INDIA

[tall yarrow]

Hi
Id name MeS4KAlienWare
No damage when i shoot enemy or damage delay or no damage in tdm and classic
I use wifi 40 t0 50 ping
5643281108
Galaxy note 10
I think its a hit registering problem

[left cape]

If you have experienced higher ping than usual lately, @tall yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[grim jackal]

Hello. I have a problem with my account, which is that my account was registered in the European Union automatically and I was not satisfied with that. Please solve the problem

586636637
Redmi Note 9 (Android Phone)
Wifi
Turkey

[woeful yarrow]

I changed region accidentally

I'd 5870573819
Android
WiFi
India

[arctic mountain]

Everytime i scope in the frame rate drops extremely, pls fix this. This really affect my gameplay

[jade turret]

Hi.
i have a problem with my Facebook account associated with PUBG MOBILE game account.
The problem is that there is a person who was steal all data and information and transfer it to another email and my PUBG MOBILE as well.
Now i can't access my account inside the game.
Helllllllp Plzzz

[fresh grotto]

BUGS
1: (happening from last 1 month) Metro royale stuck on loading or
2: If enter in metro royale, i find my character drowning in water or
3: I find my ammo empty and could not see any team mate moving.
Then if i restart game, it again stuck on loading and after 15-20 times restarting game, i go back to lubby. And finally losing lvl 6 helmet and vest. Hence i couldn't get berserker title because of collecting less loot.
4: (happening from 4-6 months) Screen stuck for few minutes or sometime for very long after i die and try to spectate my friends. and same happens whenever i try to spectate any of my friend from lubby.
5: (happening from 6-7 months) TDM etc loads very late. can't seemy teammates and enemies.

Tried solution (failed): i reported these bugs in-game (not fixed) and i also tried to completely uninstall this 9.04 GB pubg game and downloaded this 1.6 GB pubg again from app store and then after downloading resources and everything in came back to 6.5 GB (SAVED 2.5 GB) but still these bugs are not fixed.

PUBG ID: 5120938244
Country: Pakistan
Network: PTCL (dsl), Jazz (mobile network)
Device: Ipad mini 5 (2020)

[vital fog]

Dear Pubg

Please Fix the Gear dropping bug ....in metro royale...this mode is pointless when no one drop their gears anymore...not worth fighting anymore...plz fix...

[woeful yarrow]

Many pubg players are intrested in voice chats but there will be mic bugs for many months why are u delaying to fix mic bugs

[woeful yarrow]

When pubg Mobile will come to India

[short crater]

This message is for pubg developer this is really frustrating that we don’t have any server in Australia. As there is many players these days who play pubg and invest in pubg. So for me, as my acknowledgment playing pubg from Australia is only to make Chinese/indo player pro. Pubg is said to be fair game play, but according to me pubg has been doing partiality for us. Every single pubg player buy Royale pass every season in australia and even they invest a lot. I believed if we have our own server there will be lot of new competitive team that all will known, so I would like to humbly request developer to take this point as a serious scenario. Cheers #

[unborn ingot]

Why pubg mobile not work to make on version for pc ,with out tencent or emulator just directly for pc and more player can play this game with good performance, because if you have hight end pc you will have lag crash on tencent "i wish pubg mobile with make version for pc " ,thanks.

[dire shore]

Hi! Recently i noticed an issue with the BP receive-and-send-system per mail. I think it exists for round about two weeks now (maybe since last update). Previously it has been usual for me to receive at least 10 of those BP coin messages and i could redeem up to 10x50 BP coins per day from those letters of my friends and send back 50KP to each of them. Redeeming is still possible but it doesn't automatically send back and i don't get notified about my redemption and sending as before. Now i have to manually send BP via the friend list (why is it called "KP" there when UI is set to german?), but i receive those letters only from 2 or 3 friends, who also send them manually. The content of the messages themselves looks odd: only some numbers and the BP symbol pic as can be seen in attached video.
iPad pro 2nd Ed. / WiFi / Europe

[coarse yacht]

2 years later.. still waiting for unranked classic mode 🥱

[meager willow]

Please report it privately to one of the staff members, @severe coral.

[woeful yarrow]

Dear Pubg, i don't think that anyone is happy with your 60 Days server change , people think that it is total nonsense , Therefore i request you to remove this feature so everyone can play they're game peacefully, and i didn't changed my server from Middle East to Asia and i don't know how it changed and now i am not able to enjoy the game nor i can push my rank, i am total angry with this feature and its not just me , i think 99.9% People will agree to change this feature , and yeah , i am not saying to totally remove this feature, you can just make a card for some uc so people can purchase it and change their server or kindly remove this 60 Day timer and switch it to 1 or 2 days or 1 week or on NO Timer ( 0 ) , Please ask people about their suggestions and i am sure that will say the things i did , so please remove this feature ... I shall be very grateful to you if you take some serious action on this case..
IN-GAME ID: 5207551653
DEVICE: redmi note 9 pro
Connection: 4G
Country: India

[outer mural]

Ok so you know you need to wait until 60 days to change new server right? I accidently change my server and i want to play at my orignal server back and i dont want to wait 60 days to change it. Can you please remove the 60 days because I want to play in my server as soon as possible
IN-GAME ID: 594396825
DEVICE: SAMSUNG A51
Connectin: 5G
Country: Malaysia

[neon dagger]

5234785133

583365320

[idle leaf]

You Need to read carefully what it says before you change it. Now you need to wait 60 days

[meager vale]

Fix metro mode. Nobody is dropping their gear. Multiple people have been claiming this is an issue and its still not fixed as well as all the bugs and glitches.

[left cape]

If you have experienced higher ping than usual lately, @meager vale, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[steady kindle]

@cloud ridge i need help with the server issue as my server changed by it self as i was playing with my friends i need to change my server

[tawdry stone]

I'm stucknin the loading screen and im playing a game

[wise sand]

Is a Facking hacker ?Or Pro ?.

[whole lintel]

same 💩

[pseudo crescent]

Hello, i want to ask that any another options except wait for 60 days? Cause i know we're not able to change server anymore but recently i accidentally switched the server before im entering room for scrim. I accidentlly click on another server for no reason. Then automatically change to europe .

ID:5777801042
Device:Iphone 8+
Network:Cellular
Country:Malaysia

[coarse yacht]

Yess please! I barely play any pubg the whole week but wont leave gun game till the last minute, sad it’s the best TDM mode but the only one that’s limited to weekends 🙇🏻‍♀️

[radiant dew]

Please give us African server this high ping isnt very fun at all Especially if you are playing against Pro players

[left cape]

If you have experienced higher ping than usual lately, @radiant dew, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[thorny hamlet]

Half of year

...

[vital fog]

Dear Pubg

Please Fix the Gear dropping bug ....in metro royale...this mode is pointless when no one drop their gears anymore...not worth fighting anymore...plz fix...

[left cape]

If you have experienced higher ping than usual lately, @vital fog, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

100% cheat

[lofty rain]

No one is dropping their loot in metro royale please fix it

[cloud wren]

I can confirm this is an issue. BP receive and send back button is not working.

Also would be cool if we could select a Classic or TDM mode for RP missions. I find a lot of the classic RP missions are boring. I'd love to be able to do most RP missions in TDM

[wild cloud]

Eh I had to delete the game 3 times for crashing, going black & not opening.

ID : Unknown (OS×Swiph)
Device : Samsung A20
Country : USA
Cellular Data : Metro by T-Mobile 4G LTE

[pure shore]

You will Get Killed if your Buggy Turn over while Running. Why PuBGM not changing it???And also is PUBGM Intentionally Algorithm Redzone?? We are pushing Rank and when we are taking Rotations and Suddenly Redzone Get on us and we get kill..why????.. Also Redzone should be algorithm to Outside of safe zone not inside

[short crater]

I found lots of hacker in tdm matches, we cannot report them in tdm so can pubg manage to stop the hacker on tdm as well. It’s a big challenge for them let’s see how will it work

[hollow zinc]

bruh u don’t know that?

[solid charm]

Hello, i want to ask that any another options except wait for 60 days? Cause i know we're not able to change server anymore but recently i accidentally switched the server before im entering room for scrim. I accidentlly click on another server for no reason. Then automatically change to europe .

ID:61010180817
Wifi
Device: redmi note 9 pro
Country:India

[dense token]

Please give equal importance to all maps, there is no RP mission in vikendi and no events are taking place in vikendi,.....

[lime ocean]

i changed region accidentally

[stone talon]

hey pubg you did this server to help players u guys no helping any one here or in the game did the server for no goal

[left cape]

If you have experienced higher ping than usual lately, @stone talon, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[rancid lantern]

My char ID 5371948032 , this is an a in game error ! Can’t be solved by apple so any one know how this can be fixed ? This notice is temporary or permanent ?

[oblique horizon]

Stuck forever

[drowsy drum]

Hi my name is Bensley and my Pubg ID is 5122109699. I live in USA and I was playing in North America server.. When I hosted a room match my server switched to Asia and now I am not able to change it back.. My lag is so high that I am not able to play at all. Please help me and change my server back to North America. I don’t know how it changed while creating room match.

[split swallow]

My username it’s Tupacglizzy .I was play metro when my phone had died. I was wearing a full level 6 set including bag with pink plates. Also I had my One eyed cobra Awm and my steel front Aug both with attachments. When my phone died I plugged it back in immediately it took 6 minutes to charge. When I loaded the game it said I was away for to long and took all my stuff. I was with my squad and they made sure my character was still alive in game but I could not join back. Please if anyone can help me it would be greatly appreciated. P.S. I rather die in game then just quit you would still maintain some stuff. Again if u can help me because I am heart broken and probably won’t play again unless my stuff is returned I have witnesses such as username Groza who could tell you I am not lying. I worked so hard for this year now it’s just gone.

[chrome pollen]

Please don't release un optimise updates...Please help low end gamers to play peace fully like s1 - s5

[warped violet]

@idle leafBefore acquiring the Asus Rog Phone 3, I had an Honor view 20 phone. This model is much weaker than the new phone, but it supports much more than the Asus Rog Phone 3. As far as I know, this phone is one of the best in the world.
I'm playing the global version of PUBG MOBILE. I want to know if there will be optimization for Rog Phone 3? With minimal settings, playing on the most powerful phone is inconvenient. Why does PUBG MOBILE not allow me to set high graphics settings ?

[little elm]

Hey @everyone i lost my LVL 4 Backpack lvl 4 body armor and lvl 4 helmet, i started a game solo on Metro Royal then my game kinda glitched and the app closed, when i loaded back in it said if i wanted to join back and i clicked no on accident and now i NO equipment. PLEASE HELP (pros or noobs) does anyone know what this happened

[knotty rose]

I got prime plus by mistake is it safe ?

[noble verge]

How to fix that

[narrow dock]

iPad Pro 2020, 1tb; problem; havnt been able to use mic to talk to friends, every time un-mute the game sounds disappear from headset and come threw the device itself, (have tested with steel series Arctic pro, astros a50, and AirPods all have same out come) only time I can use sounds is if I mute in game and then all sounds come through headset, iOS is up to date, I have re downloaded app and clicked fix, still same problems, it’s been a nightmare not being able to communicate with teammates and friends, and reading through these feedbacks and reports a lot of people have same issue, so I’d love some info on said matter and alternatively a fix ASAP, thank you

Edit for more info;
Device; iPad Pro 2020 1tb
Identification; 533683173
Country; England
Wifi/cellular; tried on both WiFi and 4g/5g same problem

[red hound]

Id-5468172952 device-iphone7 WI-FI GEORGIA

[ember cloak]

Jj

[rancid lantern]

My char ID 5371948032 , this is an a in game error ! Can’t be solved by apple so any one know how this can be fixed ? This notice is temporary or permanent ? & when can u purchase in game again ? How long should I wait till this notice go off ? iPhone 11 , WiFi & US

[woeful yarrow]

Du müsst neu Starten
Und dann dass pubg löschen und wieder Herunterladen alles auf Drive speichern und dann probiere wieder zu Kaufen

[left cape]

Please do not use languages other than English, @woeful yarrow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sudden trail]

Hello there!!
I need your help to login my account by email address

[knotty geyser]

@shadow orchid #news message

[leaden brook]

[oblique horizon]

I don't think anybody reads these feedbacks

[robust hamlet]

I want to play pubg how can I plz telll

[dense cipher]

Screen still locks and become irresponsive to point where you cant move scoped in view or even swipe to turn your character, everyone on sub reddit apparently facing it too but this bug still around like auto door bug lol game is broken and all yall do is add more useless updates with more bugs lmao

[brazen root]

i lost my account when i try to login it start a fresh .when i type my id on search friends ,someone else is playing i really need it back .when i got back my facebook my account hasd been unlinked . ID:5495677516 device:iphone 6s and laptop hp wifi:cellular country:somali

[coarse yacht]

Hopefully season 4 character faces are coming back in season 17 redeem, everyone has been asking for them specifically for the past 2 years and its about time you hear us, would be disappointing if everything else came back and not these..

[vital fog]

Dear Pubg

Please Fix the Gear dropping bug ....in metro royale...this mode is pointless when no one drop their gears anymore...not worth fighting anymore...plz fix...

[left cape]

If you have experienced higher ping than usual lately, @vital fog, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[west ocean]

Esrou stuck on the European server by enters a custom room, had no messager saying it would change the server of the whole game, I am server player from South America and would like the help to fix this error before the 60-day deadline, my ID 540165004

[strong burrow]

Is there a formal complaint email for this issue? The rates are very clearly a lie and this is getting annoying.

[desert garnet]

Facing an issue with the app. Although my wifi is excellent & ping is 20 it keeps saying that server has been disconnected mid-match and forces me to go back to lobby & then re-enter the match again. What could i do to fix this annoying bug

[left cape]

If you have experienced higher ping than usual lately, @desert garnet, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[slim igloo]

I don't know the exact date i am start playing from season 2 hacker connect with his email link

[meager vale]

Fix metro mode !!!

[woeful yarrow]

I hate the new server feature its dumb I was in a room and then I left it and I was in the Europe server

[west ocean]

Esrou stuck on the European server by enters a custom room, had no messager saying it would change the server of the whole game, I am server player from South America and would like the help to fix this error before the 60-day deadline, my ID 540165004

[dense cipher]

Fire your 12 year old kids coding team Its laughable how bad they are lol all these bugs and still cant fix one of them

[wicked cliff]

Oop

[quiet falcon]

@wicked cliff Your highest earnings must be 15,000k (15m), it's not a bug

[little elm]

Im still missing items in metro Royal because of a bug (id) #5392663290

[sweet flame]

Hello I have a question for the game Metro Royale so you know few days ago the metro has this thing where you dont lose any of your gears I mean weapons and armors and it was broke whats the game point is because this Metro game mode means you have to gain items by looting and killing bosses or eather killing other players to get their stuff so Im just wondering if we can get this kinda old Metro back because lot of people missing it and the game mode is getting pointless like this. Thank you!

[woeful yarrow]

i have 20ms in europe sever but still i get lag in between game!!
Device: Ipad air 4
Wifi
Country: Italy

[hybrid sand]

Same issue
Ping sometimes get to high
Country : India

[knotty geyser]

@hybrid sand The game is not available in your region.

@noble verge use #emulator-support.

[deft reef]

Samsung Galaxy Tab S7 (snapdragon 865+)
android 10
HDR and UHD graphic bug

[crystal lintel]

Numeric ID: 5116108833
Device: IPad Pro 11 inch 2nd generation
Wifi/Cellular: AtaT
Country: USA

For Metor royale mode I have been hearing that everything resets when the new chapter begins January 11.... I would hope our inventories wouldn’t be reset as many players worked hard for the stuff they have... I just want to know what is going to be reset for the new chapter.

[faint forge]

Sometimes when i look at someone in loby their arm's and leg's seem bigger
Samsung a71
Wi fi only
Bosnia and Herzegovina

[eager needle]

Please add JVPC SMG in game.

[digital raptor]

Yeah it happens to me too bro.. But if you want to complete the achievement, make sure you copy the hacker ID.. And keep it safe, immediately you received check from ban section, and he as been BAN.. Enter his ID on pubg search and report the hacker again, you will got notification instantly and you will also got you ban avatar Trust me.. Just give it a try 😊😊😊😊😊

[next latch]

I am middle east player my server changed itself to Asia when i was making a room please get me back to my own server i tried contacting ingame support but they are not helpful i am in crown 4 at middle east

Country: 🇦🇪 UAE
Device : ios 11pro max
Network: data du sim card
Ingame name :
『NM๛RAHIMO
ID : 5319676577

[teal mica]

Hi

[plucky glacier]

Hi

[lean isle]

Hello there is an bug where you wanna to wear a some thing
But it make u go invisible even the hats or shorts or everything
It’s all invisible u can’t even see what u wearing 

[fickle creek]

I know it looks after a while @Ｂ Λ Ｂ ϟ 么#5947

[woeful yarrow]

someone pls help

[runic forge]

If you reported an issue, please edit your message to include the following information:

▫️ 983784023
▫️ emulator
▫️ Wi-Fi- very stable
▫️ UAE
So, Will the metro event be available on emulator instead of saying beta since like the last update???

[knotty geyser]

It's limited to mobile for now, @runic forge.

[woeful berry]

The Roaring Tiger AKM skin was not in the game. Just only in the KR Pubg mobile and not in the Global! Please fix that issue because I really want that skin! Thanks

[glossy lark]

I am from Asia server. I accidentally changed my server to Middle East when i was trying to test which server offered the lowest latency. Please help me change my server back to Asia. Thank you. Any help is much appreciated.

Country: Malaysia 🇲🇾
Device : iPad 8th Generation
Network: WiFi
In game name: ESREVINMO
ID : 555055801

[tawdry pasture]

no crosshair detected on canted sight on awm
name: am'bush'
id: 5281950285
Device: iPhone X
Network: WiFi
Country: Vietnam

[raven elm]

so can we have a report button on cheerpark , not so much about hackers but more about the annoying kids that do everything they can to ruin your time in shooting range. wherever i go its the same shit. you peacefully doing range and kids get in front of you , prone in you so you lose balance etc or push u over wit cars..

[faint holly]

Hello,
I’ve changed the country in my account by mistake. And now it says that i have to wait for 180days to be able to change it again, but it was by mistake, and now i want to change it to turkish again

Device: iPhone 8+
Network: wifi
Name: ＯＵＭＡＩＭＡ
Id: 5268811422

[winter current]

CUSTOM ROOM SPECTATOR BUG
Hello everyone. Aspiring Streamer here.
Wondering what bug is this?
Anytime I start in the game, no countdown and players would be in a loop.
The player's location would update in an interval and would loop again. huhu
Can anyone help and let Tencent know this bug?
This would go on from the start of the game until finish. Already tried restarting and rejoining, same thing happens. This happened to me twice already. thank youu

Video Proof Link:
https://www.facebook.com/AkrivosGaming/videos/747900686134880

6861421894 & 584905089 (BUG Occured in both accounts)
REDMI NOTE 8 PRO
WIFI
PHILIPPINES

[latent shell]

Asus Rog Phone 3+ select 90 Fps but real fps = 60 Fps??

[sly crow]

My main server was Asia. I accidentally changed my server to KRJP when i was trying to test which server offered the lowest latency. Please help me change my server back to Asia

Country: Philippines 🇵🇭
Device : iphone 6s
Network: WiFi-Globe
Ingame name: FoUrze
ID: 5625713407

[cerulean flame]

Hi @sick widget

We most of players who play PUBG on mid range devices.We face the issue when we open Crates its animation stuck and we have to restart our game. i Report this issue but still we face this bug again and again

ID: 5492987858
Device: Infinix Note 7
Network: WiFi-Globe
Country: Pakistan🇵🇰

[sterile dragon]

There is a bug that the display about the vehicle is shifted to the right significantly when changing the operation arrangement of the vehicle.

In-game Numeric ID: 699455947
Device: AQUOS R3
WiFi/Cellular: WiFi
Country: JP