old

[midnight parcel]

Pls help I took north America by mistake instead of Asia pls help

[flint glacier]

Can anyone sponzer me some uc?

[carmine sphinx]

bad graphics in ruins arcade map only. but if i set graphics on high this solves.

id:5107495223
samsung s7
wifi
iran

[flat barn]

I tried to llay sniper training with m y friends but it said someone has not downloaded the map

[olive dagger]

Matching is too slow in middle east
(I'm talking about metro royale I'm not sure about classic)

[glossy onyx]

I'm reporting the bug nowadays happening to a lot of people if i use my data i receive the 10m terminated connection every single game while using wifi that never happens knowing that no reason found ! Any way to fix that it's really frustrating
Wifi/Cellular

[stable comet]

Fix my issue i cant see enemies and any palyer in tdm fix this please my connnection is ptcl

[woeful yarrow]

His id:51251833927
Hacker with:wall hack and ESP
Teamers in solo classic mode.

[fleet knoll]

I found a glitch that you can get out of the map in metro

[placid lynx]

Nerf the damage of gas cans. Damage is more than a grenade which is bad

[calm sequoia]

Add a Spotify like thing on the lobby where we could listen to music. Make it something that people have to download like the map, so like it’s their choice if they want some storage to waste. This is going to be people less mad when they get killed in game.

[woeful yarrow]

GLITCH : VSS Scope ON on prone.

[hybrid light]

PLEASE HELP ,ME IN RESETTING MY SERVER

[tame niche]

#old backGuys please make a inactive option its very important because sometimes am irritated to someone send me continues request to play together

[young badge]

Why I can't play bonus Challange when other player have that available

[unborn pond]

Please reset my server by mistake i changed my server to north america instead of asia
Please help me in north america ping is too high
Help me to get my asia server back

My in game id tag : 5115557546

[left cape]

If you have experienced higher ping than usual lately, @unborn pond, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[magic hemlock]

Return African server

[gloomy ravine]

PLS HELP AND DON'T IGNORE
Reposting for the million times,
I have been suffering from this Matchmaking problem for two months now. I cannot play Miramar, Sanhok or Vikindi. It gives me 5-7 minutes and never enters a game. But when my friends press start, the game enters immediately.
Notes: My merit is full.
ID: 5230532835
Device: Emulator - HP Gaming
Server: Squad - EUROPE
Country: UAE

[heavy jungle]

buff the re-45, crossbow, pan, win94, the 7round silenced pistol and sawed off in arena

[tight relic]

When i enter a match with friends and turn on my microphone all of the game sound stops working please help

[spark jolt]

Metro royal undercover mode is broken and won’t let me get to play at all here is some screen shots

[woeful yarrow]

Hello! My account was baned for 10 year's and I don't know why!

[onyx crane]

😕

[bold dagger]

Hello! I apologize for my English, I am from Russia. Such a story happened, I entered the Metro Exodus match, immediately fell through the textures and the match start timer froze, I re-entered the lobby and I lost all my uniforms: armor and a backpack of level 6, a machine gun, first-aid kits and other supplies. How to deal with this? Can developers look at the logs and, due to game errors, return to me what I have earned for a long time?

Name: DV×Daniell
ID: 5458746868
Phone: iPhone XS
Cellular: MegaFon RUS
Country: Russia, Kaliningrad.

[halcyon lintel]

Do anyone reply here

[woeful yarrow]

I don’t know, anyone will consider or not but,
Locking server isn’t useful, it’s kinda irritating specially when need to complete rp mission because with randoms teammates, you have to be with them or you will be killed. No one gonna help in completing and second locking it not helping in lag.
Second thing if someone want to play with player from another country, one will be in advantage and other will be in disadvantage.
Cant choose a server where both have kinda similar ping and both wont lag

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[zinc adder]

@echo skiff mobile yall should just kept the thing where u can switch servers or reduce the thing where u can switch server in 2 weeks instead of 60 days

[untold pasture]

There is bug on bus on bridge. Players can enter into it and can fire and use throwables... Map erangel

[blazing garnet]

Idk whats going on

[inland orbit]

What the hack you should solve the server lock quickly it was worst nowadays we cant play properly

[left cape]

Hello, @lilac nacelle @iron bay @honest elm @woeful yarrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[frank barn]

If you spam that new emote, the one that throws the grenade, it'll be on the floor

[left cape]

Hello, @hallow goblet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[sudden python]

Sir my sever changed deu to bug i reported it ingame but it's not fixed yet plz help me

[main pelican]

@sick widget
Please bring back 2018 winter theme song in this winter event.
Please Please Please .
I really like that song. I was a noob at that time. Enemies were noobs. No hackers. Please bring that theme back. If you cant bring that theme back then just bring the song back. PLEASE

[warm walrus]

Sir my sever changed deu to bug i reported it ingame but it's not fixed yet plz help me @native flame @brittle sequoia

[placid lynx]

Add option to save HUD layout on cloud. Just like sensitivity. Or add an option to save all in-game settings to cloud

[steady zodiac]

When I bring up voicechat all my surrounding sound like footstep,gunfire,etc gets silenced

[fervent remnant]

There is a bug

[upper dust]

My rank frozen ( unranked )
I'm already conquer from yesterday!

[waxen tendon]

Livik map bug - only tap Mode Peek Option
- 6x Cant convert to 3x
❤️PLEASE FIX IT FAST ❤️

5232901315
Redmi Note 9
Cellular
Sri lanka

[jolly finch]

Helo, please fix my I have from Asia server and I don't know about 60 days and I have selected by mistake krjp server in my main id. So later I got to know about it. But i have created new id for Asia server I want to play but it was selected krjp automatically. Please give me solution. Fix this issue I have created new 7 id but having same problem

NAME:DTS么zgod
Id-51274363795
Network-wifi
Country-India
Mobile-Redmi k20

[gloomy ravine]

PLS HELP AND DON'T IGNORE
Reposting for the million times,
I have been suffering from this Matchmaking problem for two months now. I cannot play Miramar, Sanhok or Vikindi. It gives me 5-7 minutes and never enters a game. But when my friends press start, the game enters immediately.
Notes: My merit is full.
ID: 5230532835
Device: Emulator - HP Gaming
Server: Squad - EUROPE
Country: UAE

[narrow stirrup]

Hacks or is it a visual bug?

[formal elbow]

Hello,easy Come First my ıd code 5279626104 when ı was playing a game over Xiaomi celluar data, when the ping (ms) increased, İ switched to wify cointunie the game quickly and After 3-4 minutes ı got the server error. When ı wanted to go back to the game,

I came Across a 10-year ban. I request you too se my mesage as soon possible. Thank you

[left cape]

If you have experienced higher ping than usual lately, @formal elbow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[sinful crow]

I suggest like in a new update to make us able to set our activity whether we want our friend to see us online or offline.
☑️🌚

[left cape]

Please use #questions for PUBG MOBILE-related questions, @formal elbow.

[woeful yarrow]

nope no one replies

[silk gorge]

728 create without Mythic item 😂 and after pubg will come out and say that this game is focused on gameplay and not on their profit 😂 if u will count 728 create in $ thats pretty bug price that pubg stole from my pocket but do they care? NO

[versed scarab]

While i was playing at the 10 people remaining the game kicked me out twice so i lost why that happens ?
Id : 5198990407
Device : samsung galaxy A10 32gb
Wifi
Country: GREECE

[thin marsh]

My TDM Death matches gets stuck at seconds and never starts, sometimes it starts when more than half of the match is over, and when i get killed, i can't spectate my Team Mates properly , Spectate is also always glitched. UID: 5628265010 Using 12MB network connection wifi. System: Core i5 4th gen, with 8gb gigabyte radeon GPU Country Pakistan. kindly resolved my issue ASAP thanks i send many request there on Pakistan support but they did not give me any response

[cunning nimbus]

When starting from the season, I have been playing on Europe but now its changed to Asia. Profile shows the tier of Europe but when we tap to see the detailed tier, its now of Asia.

User Id: 5125457017
Device: Samsung Galaxy A9 2018
Cellular: Lycamobile
Country: Poland

Can you change me back to Europe server?

[long steppe]

I've been playing metro royale and I've got a bugged story mission in that mode, it asks me to survive for 20 minutes in 1 match, and I've done several times now, but the mission is not progressing, I get a survival timer while I'm in the match, that counts down from 20 minutes to zero, but after the countdown ends it doesn't show that it's been completed, I can't progress through the story missions due to this one mission, I've been trying to get it done for over a week now, even tried repairing the game, but that didn't work.
ID: 544764529
Device: Redmi Note 5 Pro
Cellular : Zong / Telenor
Country: Pakistan

[thorn berry]

What about bonus challenge in Asia while American players are having it? Also what about all my Battle Coins I collected which is not redeemed yet

[dim kestrel]

HACKERS enters TDM matches dominate the matches and leave 1 kill for teammates and leaves before MATCH END.. CAN YOU PLEASE make a penalty for these kind of players and GIVE US the ability to REPORT leaved players ?

[terse spear]

Same bug on my s9

[quick hamlet]

this always comes when match starts while i'm in shop

[torpid geyser]

I have bug in tdm Please fix this bug
Id: 5585503461
Divice: iPad Pro 2020
Wi-fi
Country: iran https://media.discordapp.net/attachments/711588039234945035/782577391221604352/image0.jpg

[bold dagger]

Hello! I apologize for my English, I am from Russia. Such a story happened, I entered the Metro Exodus match, immediately fell through the textures and the match start timer froze, I re-entered the lobby and I lost all my uniforms: armor and a backpack of level 6, a machine gun, first-aid kits and other supplies. How to deal with this? Can developers look at the logs and, due to game errors, return to me what I have earned for a long time?

Name: DV×Daniell
ID: 5458746868
Phone: iPhone XS
Cellular: MegaFon RUS
Country: Russia, Kaliningrad.

[vestal shard]

This stupid survive mission bug still isn't fixed.. Losing a lot of xp and MC due to it..

Fix the loot in arcades..

Bring back arctic, survive till dawn both modes..

Allow us to view statistics of every server.

Add premium crate coupon scraps in Clan shop redeem and in RP crate rewards.. They're the only crates that give good stuff.. And they are the one which we get the least.. Gnomed
Stop giving useless graffiti and parachute trails in rp reward.. Instead give premium crate scraps

[hazy river]

Here in Africa we need a African server

[small hill]

Flair in Sniper training please fix this..

[timber oyster]

Here in Nepal we need Nepal server

[heavy jungle]

its not a bug yu pilock its called cover

[steady zodiac]

Today I was in a match and When I shot someone with a gun like m24 or m416 I don’t know why hut it did 0 damage and my ping was on 44 then after that when I saw my death replay my character was just standing and looking at the enemy not doing anything

-Ipad
-wifi

[left cape]

If you have experienced higher ping than usual lately, @steady zodiac, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[fervent summit]

My tdm is not working

[left forum]

Hello

[lean flame]

You guys Say using GFX tool Is wrong Than Why Dont You Guys Fix Lag.You Guys Want us To Not Play PUBG.

[left cape]

Use of unauthorized third-party software or methods, @lean flame, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[echo skiff]

Hello

[unborn prairie]

hello pubg i have fps drop after this crap update please fix it
my phone is better than urs so don't tell me it's the phone problem cuz
i have ASUS ROG PHONE 2 pro version

[dusty cedar]

They will say to buy a Asus rog 3 lol 😆 😂
Add winter mode

[woeful yarrow]

Fix this bug !!! https://youtu.be/RMdshAazpVU

[lyric pumice]

We cant find DUO match in ASIA server in Gameloop. Please fix this bug

[azure topaz]

and it seems they kept asking me to go to CS

[woeful yarrow]

I can't buying uc what wrong?

[floral cypress]

am having (a damage issue) sounds crazy Huh? but yeah I've noticed a new bug within the new update, damage dosen't counted !! what? yep a damage calculation issue, is it the PING ? maybe yes maybe No

• my ping is 90+ and sometimes is lower , I shot one round ( a full round 40 bullets) and cannot manage to knock down the opponents, really that's is what's going on,
• I've multiple screenshots as (a prove) and even videos a death replay showing the fact that I've already done with the shooting thing, and yet nothing happen there , the old/over aged transfaring data between players 🙃 dosen't help it, the #one who have better internet connection the #one who win the fight first lol .
• want me to send you those videos ?? I'll send it here and everywhere to show you/everyone this new inequality data transfer system, because after you faild to handle the cheaters issue now you're miss calculating the data from each Individuals and we pay the price as usual

[left cape]

If you have experienced higher ping than usual lately, @floral cypress, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[balmy fox]

Hello Tencent team My account has been banned for 10 year due to violation of rules I did not violation any rule so please unban my account I am PUBG Player of SEASON 7 and i am very fairly playing this game. So please help me and UNBAN my account.sweat Thank you team pubg
Nickname:BTOSOT
ID : 5431817084
Country : ALGERIA
System : Phoenix os
network: Algeri Telecom / Wifi

[fair valve]

Please help me i cannot take this out.

[dim kestrel]

@fair valve touch and drag don't tap

[meager willow]

Please inform your friends to download the Sanhok and Miramar map. It would be best if they downloaded all the maps.

[plain fjord]

Hello @brittle sequoia @small patio <@&481161015728406538> please dm me

[woeful yarrow]

Ha? He is talking about the quick match

[meager willow]

Correct, you will still need the maps to load the Arcade's Quick Match because it is random on mainly three maps: Erangel, Miramar and Sanhok.

[meager willow]

The requirements are your fame level and highest earnings. To collect your level 28 rewards, you will need to earn another 5 million Metro Cash.

[languid bramble]

Hello, just wondering if you guys will bring back old skins instead of just putting out new ones?

[terse spear]

Fix story misson bug asap

[empty crater]

Why doesn’t clan chat update player names? It shows people’s previous name even though they have changed their name

[narrow girder]

When ever I login to my account the settings will be changed and I need to adjust all the things every time it's so irritating please solve my problem

[bold dagger]

Hello! I apologize for my English, I am from Russia. Such a story happened, I entered the Metro Exodus match, immediately fell through the textures and the match start timer froze, I re-entered the lobby and I lost all my uniforms: armor and a backpack of level 6, a machine gun, first-aid kits and other supplies. How to deal with this? Can developers look at the logs and, due to game errors, return to me what I have earned for a long time?

Name: DV×Daniell
ID: 5458746868
Phone: iPhone XS
Cellular: MegaFon RUS
Country: Russia, Kaliningrad.

[woeful yarrow]

Hello, @clear crystal everyone here respectfull members admins moderators , contributor and community team. I Don't know from where to start my issue or everyplayer issue We all loved PUBGM we all enjoyed playing PUBGM It was the first game of its kind But what is going on now a days is not something which make everyone or anyone happy. First of all where is the Customer support ingame every answer is just a automated answer all of us need a human customer support not always a bot or a automated answer. I was banned today for what i have no idea i contacted customer support their answer was the suspension will not be lifted simply almost 3 years playing the game and having awesome moments with friends and family and simply in 1 moment you get banned and there is no one in the world who answer you or give you any importance. I know me writing this none will give any importance too but at least i tried my best and i hope that my feedback do matter to anyone.Good luck for everyone ❤😔

[radiant inlet]

umm im not sure where i would put this. idk if it is the wrong channel. but why does this exist

[hollow dagger]

WTF AUG in sniper mode😡

[upper dust]

Hello
My account unranked from 2 days just in squad Europe, my point means I'm already conquer
Please solve
Nickname: AHMED『PANIC』
ID : 5312963635
Country : Egypt
System : Android
network: Wifi

[lofty zinc]

Please add unlink feature for email /phone

[torpid aspen]

Hello PUBG
My server has change for some reason ASIA to EUROPE i been emailed and customer service but no one reply... And the note say BEFORE DECEMBER 1 so is tomorrow pls pls help me
Name: UchimakiMirai
ID: 5306501834
Country: Malaysia
Original server :Asia
System :Android
Pls reply me

[left cape]

Please contact the customer service via the in-game settings for further assistance, @upper dust.

[meager willow]

Please let the customer service know that you mistakenly entered another server and you want to reset it. Then, select No, they didn't help, Login/Connection/Lag Issues/server change and I want to switch/change server, and provide your numeric user identification, @torpid aspen.

[warm walrus]

We need hit colour effect blue in pubg @meager willow

[quaint badger]

make METRO ROYALE permanent !

[topaz stirrup]

Dear sir...

Some one hacked my Facebook account and Facebook account was attached with pubg

Hacker disable my Facebook account And stole my pubbg account.

My pubg Account is:

5371371236

I'd Name is

AlphaッHanì

Please sir I request to you  help me to recover my account Thanks pubg team.

[lean flame]

Plz fix lag

[hardy oak]

Hello Tencent team My account has been banned for 10 year due to violation of rules I did not violation any rule so please unban my account I am PUBG Player of SEASON 2 and i am very fairly playing this game.i have hellfire akm in this account, I'm missing hellfire akm's crate. So please help me and UNBAN my account.sweat Thank you team pubg.
Nickname : YūAūWūAūR
ID : 5153175454
Country : India
System : Android 10
Device : Vivo 1907
network: Cellular / Jio

[toxic dagger]

How to change server

[lofty wren]

i have purchase uc it doesnt show on game

[gloomy ravine]

PLS HELP
Reposting for the million times,
I have been suffering from this Matchmaking problem for two months now. I cannot play Miramar, Sanhok or Vikindi. It gives me 5-7 minutes and never enters a game. But when my friends press start, the game enters immediately despite that we are all playing in EU server with the same rank.
Notes: My merit is full.
ID: 5230532835
Device: Emulator - HP Gaming
Server: Squad - EUROPE
Country: UAE

[graceful gale]

stupid system i downloaded from appstore u can ask apple they will give u prove

[somber plaza]

Randomly banned 10y 🏃🏿‍♂️🏃🏿‍♂️🏃🏿‍♂️

[tiny void]

i am facing this issue but my game has the latest version and i have contacted the pubg ingame

[coarse quiver]

Yesterday, on the 29th of November, I purchased a $10 deal with the 140% Bonus so a total of 924 UC from the UC Station event that’s in game. The next morning I wake up, get on Pubgm and I was sent 3 mails regarding of UC deduction because I made “purchases from unofficial websites” which I never did. I do have a screenshot of my apple receipt showing I purchased UC in game from pubg. I’m a legit player, I buy UC daily(hence my nice looking account)only from the shop that’s in game. I would like my UC back because it’s just so bs that It happened especially to me. Is pubgm in game shop not an official way of buying UC or did tencent really scam me. @clear crystal

[fierce dew]

He's dyin, help him pubg!!

[weary dagger]

What Can i do ??? How to change.. ??? Its been 60 days already....I was in Saudi Arabia..now i live in Bangladesh... Why i cant change...

[grim condor]

exit button on UAZ, Buggy, Dacia works, but on motorcycles “exit button” is not working from driver seat. passengers seat works for exit button. thank you for co-operation

[winter urchin]

Dm me bro

[main pelican]

Fix

[errant sentinel]

It took five days but thank you

[woeful yarrow]

Check your matching requirements, lower or disable them, also higher ranks have higher matchmaking time.

[atomic crane]

Pubgm Pls fix this issue, when playing tdm or arena, the enemy dies but the body doesnt disappear right away. it stands and then disappear. And also the match server time out has been very frequent since last update. I hope you read this pubg mobile!

[rugged sun]

Dear Tencent,u keep adding events and the rewards r always temporary outfits like ppl dont wanna grind for temporary stuff can u at least give a permanent outfit in events it doesn't need to be legendary even a epic outfit would work if its permanent but i dont see any way im grinding events for like 5 days just to get temporary outfits its a complete waste of time or u could give us premium crate or classic crate coupons in events.

[bronze scarab]

@rugged sun for permanent outfits you have to use uc

[dense iris]

Most dumb idea to keep the players on the same server for 2 months. It's really useless...

[thorny thicket]

Device : Huawei nova 3
Wifi
Nepal

[stark phoenix]

Dear tencent,
Please keep 1 event of re-name card when indian version come 🙏 😢 😫 😭

[woeful yarrow]

What is that?
Device : Redmi Note 7 Pro
Wifi
Myanmar

[wet quarry]

Do you like mine 6x?

[left cape]

Please contact the customer service via the in-game settings for further assistance, @coarse quiver.

[keen viper]

Hi the motorcycle's down button doesn't work on my device. I tried deleting the game and downloading it again but the problem could not be solved.
ID: 5786273432
Device: Samsung Galaxy A20s
Cellular data and Wi-Fi
Country: Turkey
https://streamable.com/ka5dcz

[vestal shard]

Question to scammers:
Have anyone ever even got their wrongly deducted uc back.. or u just take it randomly from anyone to satisfy your hunger

[fair valve]

Why its not refreshed since season 8

[sterile crown]

I want to change my region

[woeful yarrow]

Hi, I'm from the South American server, if the server was changed to Norte8 due to a room bug, I made the claim through the game more than a week ago but I do not receive a response
Id 583024247
Device Motorola G7 Power
Wifi
Argentina

[white idol]

Name not changing

[bronze raft]

Hi this always killed me this fire button wont work when u fire and it stop thats why i always die my device is: real me 3 pro ign: 5581342110 wifi: jio network please fix it as soon as possible thank you #Pubgmobilesupporter

[patent edge]

ممكن اتراسل مع احد من موظفين الشركه

[left cape]

Please do not use languages other than English, @patent edge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[olive dagger]

This is the most annoying glitch/bug ever in metro please fix it, it completely freezes your character you can't even move

[lunar mirage]

One main problem in game is being seen from too long.That is in-game 'Tournament option'.In there when we tap on the 'Redeem' option, which is totally blank.We can't do anything in there.That's why many people are changing their region to other countries by using Vpn.Many of them can't change the region because they have put their phone number there.So,If you fix the Redeem option then everybody can enjoy the Tournament event.I'm not giving my own data because,this problem is not connected to me or someone.It is happening around with everyone.Fix this problem.
Thanks!

[remote bear]

My accounts have been exposed

[eternal heart]

I am from Pakistan And we are facing server crash problem so much pls fix it as soon as possible

[drowsy moss]

Hi.
I have been facing this problem for a number of days, and I cannot access my account and I do not know what the problem is. Please help me.

[gloomy ravine]

PLS HELP
Reposting for the million times,
I have been suffering from this Matchmaking problem for two months now. I cannot play Miramar, Sanhok or Vikindi. It gives me 5-7 minutes and never enters a game. Even when I play Erangel, the game matches me with noobs players and cheachers. It's like the game puts me in a separate server. But when my friends press start, the game enters immediately despite that we are all playing in EU server with the same rank.
ID: 5230532835
Device: Emulator - HP Gaming
Server: Squad - EUROPE
Country: UAE

[naive heart]

Does anyone see the problem here? Over an hour just trying to match into one undercover mode game.

[willow lodge]

My friends account banned for a week and the bug said "data has changed" .. what maybe the issue?

[tender goblet]

I do live streams and also host custom rooms. whenever i try to spectate at custom room. it strucks at the same place. sometimes it strucks at the spawn island. what can I do with that?

ID 535092116
Emulator
Wifi
Bangladesh

[timid pebble]

Pls help
As you know there are lots of pubg player in Nepal and players are increasing day by day in Nepal
So i kindly request you to do something about uc topup our cards are not accepted and we are facing lots of problem to topup uc
Please do something to make it easy please

[tame niche]

Plese make one inactive options plese its really needed

[olive arch]

Hello, I purchased UC on my iPad, but I was unable to obtain the UC.

[slate mesa]

I got muted for 24 hours in the game and I have no idea how or why this happened '-'

[torpid flax]

theses this gitch where the emeney has gun skins and u kill him and pick up the same gun you get it too

[feral kite]

Why your problem PUBG Huh! Do you Know pakistan PUBG mobile servers not working properly

[neon badge]

Well thanks pubg i see you're removing guest's from the game what an unfair "secure" thing to do

[atomic echo]

@neon badge thats so hackers cant spam new accountd

[noble trail]

Please fix
Yknow its kinda funny how long this game takes to fix the annoying bugs
Remember when there was a glitch that we could emote while moving?Everyone loved that bug , but they fixed it within a week or 2
But the bugs that people complain about every single day can't be fixed
Fix the server issues
Bring back the option to change servers whenever
Fix the bloom issue in hdr and ultra hd graphics
Fix the frame drop issue when opening the inventory

[wild tinsel]

cheater again , good work 👍did your gameloop anticheat stopped working or its just useless ?

[woeful yarrow]

Report this id please!!! Let send this shit back on free fire!

[silk gorge]

Add Piggy Style outfits in game! You have almost all animals used so why no cute piggy? 🐽🐷

[chilly pier]

I watched a Video that allows us to get a better FPS by turning off many useless features for low end devices in the game.We download another file to play with the in-game files and replace it with an original named "com.tencent.ig". Sure I didn't do anything like that either (Never). But why not make such a beauty by setting such a setting in the game? Let's fix the game to appeal to us and ourselves by bringing in a more detailed setting system?

-Have you thought about the feedback? If you thought, thank you very much.

@clear crystal

[fierce dew]

Am I Immortal, pls help

[neon trellis]

Fix desyncs

[azure quartz]

Pls ban him

[left cape]

Hello, @azure quartz!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[scarlet hearth]

Experiment a bug where my entire character freezes at certain moments. This occurs when I shoot my weapon sometimes. The gun will be in automatic mode, but will only shoot 1 bullet just as my character freezes. I can also visually see my joystick still able to move around, but my character doesn’t respond for a couple of seconds. After a second or so passes, I’m able to move again and my gun fires normal once again.

ID: 585078500
Data: Cellular Data
Device: iPhone 8+
Region: USA

[molten surge]

ID: 61241281367
Device: Redmi 7a
WiFi
Region: India
Not able to move joystick in War mode.
pls see my issu

[woeful yarrow]

the only thing i do is die , spectate and report hackers 😆

[lethal silo]

Request:. Me would like The Akatsuki set for PUBG Mobile

[woeful yarrow]

pubg why emulator cant play metro royale

[vestal shard]

@clear crystal I would like to have an answer for this from you. Because the deduction was made for purchasing uc from uc station which was an in game event.. indirectly the game says that the UC station is an unofficial purchase..

And today he got deduction for collecting uc from the RP reward

[clear crystal]

What is @coarse quiver's in-game user identification, @vestal shard?

[coarse quiver]

555688672 is my ID

[wild tinsel]

can u ban this cheater please , he is coming every game , user id : 5633905917 Username: DSP QABAR

[lusty creek]

hello there is an issue with the game servers in egypt i can't sign into the game it keeps on loading and then says that the server is not responding the issue is not only for me me and my friends too any help ?

device :s10 plus
wifi
egypt

[placid lynx]

Please have settings like this. Some people are not very comfortable with gun sounds and lose foot step sounds if they turn down volume. Settings like this is very useful

[mental pawn]

I have the same problem but in IOS

[tired narwhal]

Allow to change servers again... I’d love to freely play occasionally where I don’t have to worry about my stats :)

I joined my friend in NA (I play Asia) and all my points despite being in NA server came from Asia... seems dumb and is not really something the pubg community asked for, find another way to fix the “lag” I don’t even have

[thin marsh]

My TDM Death matches gets stuck at seconds and never starts, sometimes it starts when more than half of the match is over, and when i get killed, i can't spectate my Team Mates properly , Spectate is also always glitched. UID: 5628265010 Using 12MB network connection. System: Core i5 4th gen, with 8gb gigabyte radeon GPU.

[lilac spoke]

Fix the goddamn bug in metro where you go outside of the map campers use it and ive died atleast 10 times because of that

[vivid kraken]

wdym?

[gloomy ravine]

PLS HELP
Reposting for the million times,
I have been suffering from this Matchmaking problem for two months now. I cannot play Miramar, Sanhok or Vikindi. It gives me 5-7 minutes and never enters a game. Even when I play Erangel, the game matches me with noobs players and cheaters. It's like the game puts me in a separate server. But when my friends press start, the game enters immediately despite that we are all playing in EU server with the same rank.
ID: 5230532835
Device: Emulator - HP Gaming
Server: Squad - EUROPE
Country: UAE

[chilly pier]

More detailed graphics and sound settings will be better for us. (For potato computers)

[coral summit]

My server is selected middle East by mistake please change my server to asia

[small patio]

@fading laurel No advertising.

[neon trellis]

Hacker with either ESP or aim bot, keeps suspiciously predicting on my location.
His username :GUATAULODIMANA

[woeful yarrow]

Hi all! With start of season 16 starts this texture bug at Erangel/Metro/playzone (see screenshot). It appears when graphics set to maximur or UHD. Appears at ASUS(rog 2/3 tencent edition, zen-phone 7) and Samsung galaxy s10+ devices(can't test on other). Repair or even total reinstall didn't help.

BTW why not to add 60fps at UHD? And/or 120fps in other graphics setup?

[nocturne perch]

Number user identification : 5270259318
Device : iPad Air or POCO X2
Wi-Fi/Cellular: Both
Country : India
What is problem ?? fix it fast <@&639889499718942720> <@&639889499718942720> <@&639889499718942720> 3 week This is Showing...I am never played 3 week 😭😭😭😭 Reply !!! <@&639889499718942720>

[scenic creek]

5171716368 samsung s20+ cellular indonesia, im stuck, alr restarted the game for about 3 times

[woeful yarrow]

@scenic creek plz restart game when you get stuck

[left cape]

Please contact the customer service via the in-game settings for further assistance, @nocturne perch.

[terse trellis]

Smok bug, see through it.
Id: 5373493179
Device: ipad 8
Wifi
Country: Hungary

[steady yacht]

iPad mini5 please fix this

[rapid gust]

Fix this problem
5635804625
Phone: Samsung Galaxy S10+
WiFi
AFGHANISTAN
Cant go to game
And i got 100- 😡

[mental nimbus]

Allow to play all servers this method is not blocking cheaters,, i like to play squad on eu and solo squad on middle east but its not possible anymore
Ipad 7gen
Wifi
Turkey

[chilly pier]

In the new season Royale pass, the face, hair and beard (separately for men and women) can be added to the game and I'm sure it will be beautiful. Or the previous season's face and hair types can be added to the new season's Royale pass market.

[slow bough]

5175837625
Phone:one+ 6
Wifi
Algérie
Cant play the game becose serveure

My earnings have been reduced(-99). Please get them back and thank you

[tribal fossil]

Bug: FIX THE HIGH PING. THE GAME IS UNPLAYABLE.
Global ID: 5323978092
Device: Huawei P30 Pro
Region: NA
Country: El Salvador
Conection: WiFi

[left cape]

If you have experienced higher ping than usual lately, @tribal fossil, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[warm tundra]

We need a better system for seeing if players are really hackers or not bc i got banned by aimbot report but I didn't i was using my ipad which ipad are more easier to aim for head

[kind turret]

There are mistakes in war mode and these mistakes are very nasty and players like us get bugs and can not play easily. They got stuck on the island before the game started. Please take care.🥺

[woeful yarrow]

Pubgm Metro Royale
Undercover Mode keeps queueing for ever I've waited for 13 mins.
iPad Pro 2020 although I don't think that matters.
WiFi
NA

[winter timber]

Ok sir

[mental meteor]

You can actually see the edge of the enemy player since they have a red outline, whenever you shouldn’t be visible in a classic match or something you will be in cheer park, the red out,one gives away the fact you are moving behind cover in the arena.

[long heron]

In the middle of a game the grass disappeared suddenly and also fog not visible many times

[ruby current]

Bug maybe. does it happen often

[rose birch]

It really hard to see when I'm by the Walter it happen after the lats update I try changing my settings but didn't seem to work

[chilly pier]

Optimize Pubg Mobile for the "Gameloop 7.1 Beta" emulator coming to Gameloop to improve the performance of emulator players.

[quiet falcon]

@woeful yarrow It's not allowed, avoid doing it in the server please

[crystal niche]

Hi just got this in my iPhone 12 pro max . Please fix this

[reef bobcat]

I want to change back on the server of Europe I did not know that now or changed the rules seriously I need this I apologize for putting you in a bad situation but I did not know

[split hatch]

@chilly pier how to do that please dm

[woeful yarrow]

there is a sound glitch for MK14 when it is fired in auto the enemy team can hear only the sound of 1st bullet
Device-all
ISP-all
Id-everyone has the problem
Country-India

[regal saffron]

Why is this happening my internet connection is fast but when I get to this point this happens
ID:5861730931
Device:Samsung galaxy s7
Country:Yemen
edit:I tried using a vpn and it worked but I dont want to use a vpn because I know people who got their accounts stolen because of vpn plz fix it as soon as possible @clear crystal

[vast cipher]

Pubg Op Because All Using Hacks And Pushing But What About legit Players If it happens like Legit Players Also Want To use Hacks Please Solve this issue So that legit players will remain

[hearty oak]

where do i report ?

[rugged moat]

Huh no cheats no 3rd party used yet 1 day ban? Rank was all reset too

[hot sun]

Hi,

Facing an issue with login using "Sign in with Apple ID'. Could you please help?

Device: Apple iPhone X
Network: Data
Location: IND
Character ID: 61236959794

[sturdy sequoia]

Hi

Facing an issue login using "sign in with ID", could u pls help

Device- I pad 7 gen
Network - wifi
Location - IND
Character id - 61241075686

[proper kettle]

my friend got banned for 10years for having 6kd in asia while u guys wont even ban hackers with 20kd? he plays good which makes him look like a hacker? hes a emulator pla yer bruh u wont even ban hackers that are streaming and u ban him for being a good player smh UPGRADE YOUR ANTICHEAT SYSTEM

[oblique hill]

Bug texture
5378861456
Huawei P20 Lite
Data
Czech republic

[junior viper]

LAG ON 20 PING

5491282454

iPad 7 gen

Location-UAE

WiFi (5ghz)

[left cape]

If you have experienced higher ping than usual lately, @junior viper, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[long heron]

Yes its happens often i have to restart many times to get it work right way

[hardy yew]

Black background

[meager willow]

Please do not post an entire 40 minutes video from a stream here, @woeful yarrow. Instead, you should post the specific issue you are facing and include the details below:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[upbeat loom]

Quick Scope Option is Bugged since the New Update Rollout.
If you open bag and change scope from there, it will not change in Quick Scope button. Now Quick Scope button will stuck and you can't use it.
Device Huawei Mate 20 Pro
Region Pakistan
Network Zong 4G

[woeful yarrow]

requesting to change server :- By mistake, when i went to a room which was created by europe server. My server has changed to Europe from Asia. So i request, plz change it back to Asia. Already contact in-game customer service. They said they'll help me to change it; but still no response.
** Player ID - 5730740914**
Country - Bangladesh
Wi-Fi - 2.4 GHz

2 Weeks and no Statistic bug fix ? Are u Kidding

[junior pulsar]

I’m a 7 fingers claw ipad player and I have my jump and crouch button where the chat appears it really is annoying to read chat sometimes!
My feedback is that you should put a chat button so we can move it from the controls tab in settings

[dawn jacinth]

I open the create and get m416 glacier but not in inventory what is this 2000uc open it
Device Android
Id 5576816275
County india
Wifi 5 GHz

[latent saddle]

Since yesterday after noon 1st of December I can't login and I checked with my neighbors and they too can't login into their pubg accounts almost at the same time as me.
ID : 51272963607
device : samsung galaxy A10
Wifi
Login methods : google
Country : Yemen, Aden city

[empty fjord]

Hello

[left cape]

We provide community support only for the global English version of PUBG MOBILE here, @latent saddle @sturdy sequoia @hot sun.

[lunar flax]

requesting to change server :- I was playing in Europe server. But i created a room in Asia and my server automatically changed to Asia. I want my Europe server back. Please change my server back to Europe.
Player ID - 5356824267
Country - Canada
Device - One plus 7 pro
Wifi 5 GHz

[placid lynx]

Please add an alternative method of subscribing to in-game subscription when it's not possible to do through Play Store or App Store respectively. Something like PayPal support for subscription will be a great thing to have

[sand folio]

i have facing high ping in Europe can you please tell me what should to do for this ? @clear crystal

[left cape]

If you have experienced higher ping than usual lately, @sand folio, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[dawn swallow]

Hi, my account has been banned without any reason please lift the ban

[brave schooner]

Hey pubg you should change your anti cheat software

[lean flame]

The Game Is Lagging Very Much

[cosmic gull]

Requesting to change server
I used to play in Asia
But when I created a room in middle East
My Server changed to middle East please change it to Asia

Character I'd : 5243152877
Device : Samsung M20
Network : WiFi
Country : Bangladesh

[tulip silo]

Heal cancel button aren't responsive. It take like 5 tap to cancel

[molten knot]

hello there, the inventory was too lagged when i click it.. Also the Arena Training/Tdm, i cant see the enemy's and my teammates.

[last sail]

When to fix the server problem (✪_✪)

[willow frigate]

I was playing metro royale with my friend and we had high level gear and equipment. At the start of the game two others in our team decided to kill us to get our loot. They successfully killed us and we lost all of our gear.

[dense cipher]

Still not optimized on ios 14, screen still locks when use 4 fingers and you gotta lift finger up to perform action Eventho this NEVER happened before season 12, still too many cheatss lol This aint worth it anymore maybe wild rift would be better

[undone glacier]

wanna know story of PUBG Mobile? there are 2 players using cheat called Dego they riches Conqueror Using that cheat and still playing. they played more then 200 matches and still now they showing me since i have good connection with them. the say PUBG cant to anything they were using it since season 3, now come to point i report them everyday still they are playing.. when i asked here they gave me a link with bot Machete I also gone there it doesn't work. still I'm sending this machete will do the same thing again. now think how many of cheaters are in this game who using cheat open widely. well as a meter of time I'm quitting game and so many players also.. so ultimately PUBG Anti cheat is Useless!

[lament aspen]

YOU SHOULD MAKE AN OPTION TO UNLINK THE EMAIL LINK

[jaunty portal]

How to reduce lag

[left cape]

Please refer to subpoint 4.9 in #faq for further information, @jaunty portal.

[dusty drum]

How can I obtain a form to retrieve my account

[fleet oasis]

Am I able to switch my server even tho I mess up everything in customer service

[nocturne crane]

@left cape plz tell me when i open pubg when i click on link facebook loading screen come and my game automaticaly get closed plz fix this issue devicce hp laptop and internet zong mbb

[woeful yarrow]

Server didn't respond Please return the login page and try again (Only This While I open the game)

[hollow dagger]

How can i drag this. I don't know when this will be fixed.

[craggy edge]

Why in arena ruins and town i am missing some texture on walls some are black i redownloaded them from download pack tried graphics settings but no change
Id 557442828
Device nokia 5.1
Country macedonia
Wifi

[patent heath]

Hello, I have a problem, which is that there is no country option in my account, and accordingly, I do not have the most important events that happen in my country or any other country, and my account is old and I do not want to change it, and also my account is tired and charged for many seasons. ID:5340713464.iraq

[unborn prairie]

Dear pubg i have asus rog phone 2 premium edition
the problem is that i am facing huge drop fps after this misarble update
please fix the drop fps because i am tired of been kills by noobs
thank you .

[chilly pier]

Optimize the game for the upcoming "Gameloop 7.1 Beta" Emulator. @clear crystal

[dull hull]

Sometimes i found a match cannot get in, i tried reconnected it but it failed again

Please fix it, my point rank reduced :(

ID: 575381109
Device : Redmi Note 8 Pro (Begonia)
Country: Indonesian
Data Cellular

[sleek arch]

Rush enmy I damage I heal than rush enmy close but I use healing just I cancel button but not cancel pls fix

[glad bloom]

No grass is loading & it sais I have a gun skin but I don’t have gunskin

[woeful yarrow]

@glad bloom Downlod resources

[brazen elbow]

I didn't get any mythic item for last 478 times. Is there any possibility to get a new achievement like ' jinxed V'?

[stable shard]

lang bug, when trying to enter the undercover mode.
wifi
iraq
android
5141614628

[undone glacier]

this is ur anti cheat sad man they selling cheat open widely.

[bleak wraith]

Please help me when i login my account say server authentication failed id: 6416322860 Wifi. Ipad7. Egypt

[dense cipher]

You expect us to watch pmco or whatever but cant even fix normal bugs like when screen locks on ios 14 lol game is joke Quit sending “esports “ notifs when u cant even fix the gamr

[worldly abyss]

An another text error, this happened on the screen when we die, this issue happened on different modes, classic where we can gain Character Experiences.

ID: 5371479554
Device: iPad Air 2
Network: Wi-Fi
Country: Jeddah

[fringe vale]

Its a possible develop make somethings for status like (I am busy right now) or custom status cuz I am relax there and do nothing or look for somethings and my add friend 10000 times inviting if possible make status for player can see its busy right now or want to start game ... please

[fresh temple]

In Metro.

1. There is still a building missing that is an obstruction in Sentry.
2. In Farm the furthest Northeast Building with the Crate in the smaller room.. If you open the crate from behind..next to the wall.. you will be stuck.. you cannot move.. tried grenades.. got revived.. still stuck..
3. Killed a person in the Tunnel between Burrow and Farm. Layed down to collect the gear.. no obstructions anywhere and it wouldn't allow me to stand up.. had to be grenaded and revived to be able to stand up
4. You need to add in a feature that lets you know when you down another player..or a teammate downs a player or gets downed..
   ID: 580636200
   Device: Ipad Air 3
   Wi-Fi
   North America

[quick lotus]

Sir I am on Ace 1 Star in Duo Europe TTP But The Rank is Showing Wrong Please Fix This Bug
ID : 51214466665
Device : Gameloop 7.1
Country: Pakistan
Network : Wifi

[jaunty mantle]

Hi,
I got this new device, it's Samsung Galaxy Tab S7, and it supports 120HZ, but I can't get 90 fps in pubg,
Could you tell me why is that?! And when is it gonna be ok?

[scenic creek]

same, i have s20+ that supports 120hz and i dont get 90 fps

[glad ice]

maybe your graphics ? cus you gotta have the highest then it’ll show or am i wrong

[tacit yew]

《XxX》Ateelii
ID: 5284477291
North American Server
Device: Samsung A50
Can never get the Metro (Undercover Mode) : North American Server : to match into a game. Have tried- switched around match settings, unequipping everything, had 4 ppl try matching in separately (including myself), full squad, trio, duo, and solo. Why will it not match into a game?

[woeful yarrow]

[sterile dragon]

Bugs related to vehicles that can be up and down, such as motorcycles
Get off while they keep pushing up or down.
The next time they get in the same vehicle, they will continue to push and hold (Not pressed on the display)

I was screen recording these situations, but the cause is unknown. If you want, I can post to youtube and share it.

In-game Numeric ID: 699455947
Device: AQUOS R3
WiFi/Cellular: WiFi
Country: JP

[hardy yew]

Im number 4 and number 1 not with me. But i marked and it be yellow as number 1 please fix this bug. I ain't edit.

ID: 5763299516
Device: Neffos X1 Max
Network: WiFi
Country: Malaysia
Server: Asia

[brazen elbow]

I didn't get any mythic item for last 479 times. Is there any possibility to get a new achievement like ' jinxed V'?

[dry pilot]

Hi My server is NA, when looking for rooms I put Europe, at that moment my server changed, something I did not want, please repair that, do not change the server in settings, it was changed only from the rooms option
ID: 510127220
Device: Huawei P40 Pro
Conection: Data Celular
Country: Mexico

[paper heron]

Hi My server is Asia, i was playing metro and my player bugged out and started running very fast, faster when crouching, i was banned, and i dont know what to do, i never abused the glitch in anyway and i was trying to stop it, yet i got stuck in the air and i got banned

IGN:ochinchin69420

[swift meadow]

Issue : My rank is stucked at 0.00% now how do I know I'm in topp 500 or not?
It didn't got reset at 5AM.
ID : 5925956437
Device : multiple devices including emulator
Network : mobile data and wifi
Country : Pakistan

[quick lotus]

Same Problem Bro

[limber lion]

Why tencent not thinking about add 60fps support for snapdragon 720g chipsets. Manufacturers already optimized it for the best performance... My phone is fully supports 60fps. Because it have 'gaming' chipset. why pubg Mobile allow me only 40 fps? If I try to use any third party app they will cry and tell "hey its a ban reason. You will be banned". If you think your users then allow all fps options accessible. All users are thinking like me. Stop restricting our smooth gaming. All similar chipset users use gfx and acess 60 fps fully without any lag. I want to see it officially but you dont care about loyal players. Thats why your game is full of hackers

[woeful yarrow]

LIKE season 14 , Same Server down and Crash issues are occuring ... The whole server Pings go high and We are unable to play...in every single match there is same issue .... Every server is crashing .. Server: Asia Region : Pakistan .... ALL Pubg players having same issue please fix it ASAP ...Last time it was DDOS attack according to PUBGM.

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[wild tinsel]

<@&639889499718942720> I'm really disappointed , even when I have reported this exploit so many times where people literally gets free wins, you still don't want to fix it.

[jaunty blade]

Anime girl skin when?

[gloomy latch]

In every tunel ( shooting rang, shelter on erangel is glitched ) Please Fix This Bug
ID : 5757743195
Device : Samsung galaxy s10+
Country: ALGERIA
Network : Wifi

[tranquil escarp]

In pubg mobile I was going through the rooms and was looking for free tdm room but since there were none in my server (middle east) I changed to na to search and then my server got locked without any warning I didn't know that this would affect my classic server as this was room now I am locked and I also had rank in middle east and pushing ace please help
ID : 5304551161
Device : Realme 5 pro
Country: UAE
Network : Wifi

[round bluff]

‏Id: 51255100718
‏profile picture for this person is pornographic, very dirty, and offensive to another person. Please delete the photo ,, #discord #old

[cosmic gull]

Dear Pubg team
I'm from India
My I'd got banned today
For 10 years

Why you don't ban true hackers
You only ban legit players

Please unban my account

Character I'd : 5243152877
Device : Samsung M20
Network : mobile data
Region : India

[woeful yarrow]

Id: 521825742
Device : honor 9 lite
Wi-Fi
Country: Italy

[hot vale]

90 fps is not enabled in realme x3

[woeful yarrow]

Scope button, can't hold and drag at the same time
ID:5525718783
Device: VIVO 1762
Cellular Data
Country: Malaysia

[maiden pilot]

How to fix this for apple ID?

[woeful yarrow]

can you please help me to change server?? It should be Asia, im unable to play in Europe becouse of high ping
Player ID - 5730740914
Device - Redmi 7 Pro
Wi-Fi - 2.4 GHz
Country - Bangladesh

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[finite siren]

@maiden pilot i have the same problem too when trying to log in with apple id..I dont know what to do

[scarlet roost]

My server get changed for 60 days from room section. How can server changed from the room? help me to get back to Asia. ID: 5122488603

[calm sequoia]

In game music system for angry people. Like PUBGM X Spotify or like a new in game built music player.

[pearl phoenix]

i went inside the ground and cant see surface

[last hare]

why i cant see my rank in the leaderboard

[jaunty mantle]

Hi,
I got this new device, it's Samsung Galaxy Tab S7, and it supports 120HZ, but I CAN'T GET 90 fps in PUBG,
Could you tell me why is that?! And when is it gonna be ok?

[chilly pier]

Please read my message pubgm

I'm going to tell you something and this thing has affected most of the players. When "Gameloop 7.1 Beta" was released for the first time, it was optimized for the latest pubg mobile version (0.19). It provided a really smooth gameplay even on the worst computer (i3 6006u processor). However, after the 1.0, ie "Beyond Ace" update, many things have changed in the game. 7.1 beta optimized for old version (0.19). The performance of 7.1 Beta is just like that of 4.4 (after 1.0 update). It is not like the old one! Please optimize the game for 7.1 Beta. (Gameloop was already working on this. I hope)

[frozen dawn]

pubg pls fix your one shot glitch pls everyday i get shot behind the wall

[lilac spoke]

Can yaal ever fix your game?

[strong burrow]

Really? I’m actually going to hit 1k before getting a mythic? How is this even possible? The rates are obvious lies.

[shadow yoke]

I have several suggestion to add to the game that I feel it would make it better 1) add another animal like a dog that you can equip a backpack to carry supplies and to be able to drag you to safety if you are knocked so teammates can heal you. 2) add a rename card in the clan shop. 3) better armer such as a level 4 helmet, vest and backpack. 4) add more feee closets or one that a payer can buy with BP or Silver.

[unreal night]

Id: 5214614170
He is hacker...i have recorded him...please ban him

[dense cipher]

This game aint even worth all that efforts anymore lol pings fluctuation when internet is perfect, irresponsive screen randomly, not optimized on ios 14 yet And all thosr hax Its good casual game like among us but nothing more

[brazen elbow]

I didn't get any mythic item for last 479 times. Is there any possibility to get a new achievement like ' jinxed V'?

[inner flume]

there was a bug in pubg i played with my friend in asia server and my server was europe and my friend gave me leader and i started the match then after match ends my server changed to asia and my rank in eu all got down to bronze plz pubg help me dont ignore this message i swear i didnt change my server my friend who play asia invited me and gave me leader and i stared and i didnt change my server at all plz help me all my rank gone down id 5591848671

[woeful berry]

Please Pubg! Check the top 100 in every rank, there is too much cheater the 20+ K/D is IMPOSSIBLE and still people don’t get bann and if you see they all have a upgradable gun which mean if you pay this game you didn’t get ban if you are cheating... this game started to be nonsense... yesterday in FPP duo Europe I lost 4 protection card in 5 game because a cheater guy with iron sight DP-28 shoot only headshot and now Im in Crown 4... please do something

[sage plaza]

New mode bug

[unreal plaza]

cant play Bonus challenge!!!!!

[zenith crane]

Please fix the Europe server high ping issues. I used to get around 140 ping but lately I've been getting 200+ ping. It's causing a lot of problems for me as I get killed in desync a lot and sometimes the ping goes over 300. Kindly fix the issue.
Numeric ID :574570056
Device : Mobile(Huawei Mate 9)
Wifi/ Cellular: Wifi (10 mbps)
Country: Pakistan

[unborn pond]

It says( "the account has been logged in with a newer version of the game and can no longer log in to older version. Please update to the newest version ")

But I've downloaded the leatest version on playstore several times bt it only shows on my account except others.
Please fix this issue
My id tag - 5197371275
Device - xiaomi mi a3
Wifi/ Cellular : wifi
Country : bangladesh

[woeful yarrow]

The same thing happened to me. The worst thing in this update. if u want users to get a good ping, then make auto server change by users geolocation.

I got invited into a room by a friend which was a Europe server room. Then what i see, that my server has changed from Asia to Europe. like WTH iz this!!

I've requested in-game customer service & also here(3rd time now) that, can you please help me to change server?? It should be Asia, I'm unable to play in Europe because of high ping.

Player ID - 5730740914
Device - Redmi 7 Pro + Gameloop
Wi-Fi - 2.4 GHz
Country - Bangladesh

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[dry pilot]

Hi My server is NA, when looking for rooms I put Europe, at that moment my server changed, something I did not want, please repair that, do not change the server in settings, it was changed only from the rooms option
ID: 510127220
Device: Huawei P40 Pro
Conection: Está Celular
Country: Mexico

[paper heron]

Hi my server is Asia, theres a bug going on with the heal perk, and the perk where you run faster without weapons in hand in metro, when combined you run extremely fast even if you are crouching, i got banned because of this bug but i wasnt trying to trigger the bug at all.

video not mine but here is the glitch and how it works.

IGN:ochinchin69420
i demand an unban because i got banned because of a bug that automatically triggered because of my talent tree

[echo sequoia]

Please fix Mic glitch in IOS 14, This is the big problem that people face in ios 14.
▫️ Numeric User identification:5224291376
▫️ Device:Iphone XR
▫️ Network:Wifi
▫️ Country:Afghanistan

[glacial nymph]

Question. I am originally from asia server. But After I join an custom NA server. I cant go back to asia. Please let me go back. I cant play witj 200 plus ping in NA server

white_small_square Numeric User identification:518182331
white_small_square Device: pocof1
white_small_square Network:Wifi/data
white_small_square Country:Philippines

[woeful yarrow]

My server is Middle East, when looking for rooms I put Asia, at that moment my server changed, something I did not want, please repair that, do not change the server in settings, it was changed only from the rooms option
▫️ Numeric User identification:5551331699
▫️ Device:Emulator
▫️ Network:Wifi
▫️ Country:Pakistan

[calm sequoia]

The iPhone 12 pro getting a lot of fps drops.

[hard badge]

ipad pro 2020 has a gigantic delay in movements with a very good connection
ID: 535812117
Device: Ipad pro 2020
Network: cellular / Wifi
Region: Romania

[strong burrow]

Every single match I have people exploiting a bug where they can "dolphin dive" and shoot through walls. You guys HAVE to fix this.

[rain oyster]

@clear crystal i have crew member who got ban for 1 day then 3 days for the App store bug even though he installed it from the official source and did reinstalled the game, after then he stop playing with his main account cuz he is afraid of getting 10 years ban for no reason. He contacted in-game support and didn’t respond. So please i need a response is it safe for him to play now or he will may get banned? And if he played and got banned for the same issue how he will contacted you directly? and are you going to find a way to backup players rank data? cuz it so hard for him to start ranking up from bronze for a third time.

[last hare]

yeah some people are banned for no reason n their points get reseted. pubg need to fix this, its not easy to rank up. it ake hours of time playing

[lucid sigil]

I was chose Europa server and i played 400 round and now i play one game with my friend he chose North America but after game my server changed to North America how that?? I want to back to Europa why it's changed.?
My ID: 5724518613
My Phone: Realme 5 pro
Network: mobile Data Etisalat 4G
Country: Egypt

[burnt hazel]

Please fix spectating problem. Can't watch anyone properly after death, sometimes We need to report cheaters via videos but with the problem of spectate this is impossible

[dim knoll]

How to report using videos? Can i report here?

[woeful yarrow]

Please kindly fix the recent issue regarding the login failure for the ios supported devices.All of the ios users have been unable to login and pubgm support team has not taken any action about whenever, a user tries tries to login with his/her own apple id it shows a dialog box saying Server authentication error.Login failed
Further if we login it shows to wait for 4m and login again.Its really frustrating as the Pubgm support team have not taken up and worked in order to fix the issue that had been in persistence for many days.Please take action at the earliest.

IGN: SoRrYGoHomE
Device: Ipad air 3
Network: wifi
Country: India

[placid lynx]

Dismantling the gun while the train departs is just stupid. We become an easy target for people who are camping on next station.

[marsh hawk]

Why are players who log in with a player on a different server classified?

[silent bronze]

Accidentally switched to Europe server on rooms and now I cant go back to Asia. Is there anyway to undo this?

[scarlet roost]

@woeful yarrow @dry pilot @woeful yarrow @lucid sigil @silent bronze Hello guys, I am the first reporting about server change problem from the room section with video. Don't worry one of the mods contact me for my id also complain it in in-game support section with screenshot. I was asked for my character id and nickname for one-time server reset. Let's see what will happened next no contact from officials yet after providing my id.

[left cape]

Hello, @dim knoll!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[wild tinsel]

reported this cheater so many times , still not banned i also have video , id: 5680895099

[woeful yarrow]

@scarlet roost yeah bro, same pinch. I was also asked for my character ID by the in-game support section, but after providing no-response still now.

After your report with the video, i reported 3 rd time here. But no action.

Now i think i have to complete 100 RP anyhow just to redeem my UC, then next season gift it to anyone else. Then will say goodbye to this game. Where after every update, they gift us with bugs & glitches.
Still, now they r unable to detect hackers with their so called anti-cheat or something. Even after reporting in-game nothing happens. We have to provide evidence here or in their google sheet.

[fossil hearth]

iam getting ping and my game is opening late ping is 200 one one time it will come 100

[left cape]

If you have experienced higher ping than usual lately, @fossil hearth, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[quick lotus]

Dear Pubg my rating is ace 2 star but ranking showing 4207 please fix my issue thanks
ID : 51214466665
Device : Gameloop 7.1
Country: Pakistan
Network : Wifi

[blazing nimbus]

Hey I have unfortunately changed my server can anything be done please
I am in conqueror Asia #110
Id: 559460027
Country: INDIA
PLEASE HELP

[sage dove]

Remove Groza From TDMs or reduce damage of Groza in TDMs Request!!🙏

[normal radish]

Yes

[woeful yarrow]

No please :)

[knotty geyser]

@tardy turret Report it to FaceBook.

[plush cloak]

Hlw i want to change my server from middle east to asia plz help
Id# 5868263460
Device: android 10
Network: Wifi
Country: Pakistan

[fervent breach]

@sick widget please put something in your game that you can change server when you switched it by accident because lots of people switched it by accident and we very sad about that so please make a solution for it

[humble plinth]

@sick widget please change the sever step.
We the people usually change our sever accidentally and to change back to our own sever we need to wait for 60 days so please change this step put something to change our sever

[steel moon]

When will 1.2 beta be released

[rustic vine]

Dear pubg management,
Kindly solve server crash issue it is very annoying .After 2,3 games server starts to give ping from 60 to constant 968 .This issue was solved after server maintenance but after this metro royal update this bug started to happen again.solve it asap thanku

[left cape]

If you have experienced higher ping than usual lately, @rustic vine, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

My issue is that whenever I use my earphones my mic dosent work but when I unplug it , it works what is the fix of this please tell me
device ROG PHONE 3
WIFI
INDIA

[west seal]

Peace be upon you. I am one of the PUBG Mobile players and I play most of my time on Live on the TikTok program. I have been banned from the game twice, and I have not committed a violation, and I am not a cheat. I wish to reconsider my order and return all my rights from this ID number 5203111645 Please respond quickly

[unborn pond]

It says( "the account has been logged in with a newer version of the game and can no longer log in to older version. Please update to the newest version ")

But I've downloaded the leatest version on playstore several times bt it only shows on my account except others.
Please fix this issue
My id tag - 5197371275
Device - xiaomi mi a3
Wifi/ Cellular : wifi
Country : bangladesh

[dreamy ridge]

Ayo what do we get from reward if we find a bug

[umbral tapir]

a thank you letter

[tacit pewter]

Could you please add "Extreme 60 Frame Rate" support for Xiaomi Poco X3, the device comes with snapdragon 732G, Adreno 618 and 120 Hz screen refresh rate.
Thank you

ID: 5190662484
Country: Egypt
Playing using WiFi
Device: Xaiomi Poco X3

[stone hollow]

Please fix this there is no exit bottom in the statistic menu

[dense cipher]

Dont send ur trash esports tourney notifs if u cant even fix the game lol camera randomly change angles, frame skips even on iphone xr

[maiden kite]

Lol that's a message he got

[clear crystal]

Thank you for bringing this to our attention. Such behavior is not tolerated. I have escalated the situation to the Turkish community team. This is one of their top influencers, and they will talk with him to ensure that this does not happen again. Should you witness similar behavior in the future, please do not hesitate to reach out again.

[soft steeple]

I was banned suddenly on 03.12.2020 until 2030. In no way, I did not violate the rules, nor used cheating. You ban the accounts of those who play with their efforts, like us, when there is a public cheater. I want my account back. I send e-mails, the customer service returns an automatic reply, we cannot find a contact. What kind of game is this? I Want My Account To Be Opened Thank You

[warm tundra]

I had the same experience my acc was banned by aimbot somehow because I use gyro scope too good and had like no recoil but i was laying down ofc I had no recoil as much!

[jade spoke]

Hlw i accidentally changed my server to eu from na in the custom room screen now I can't rank up in na anymore. Plz help. Also plz change it so u can't switch servers directly in custom room screen so u need to go to settings to change it so ppl won't easily switch to diff server.
Id# 555765587
Device: op6
Wifi
Canada

[mild saddle]

Hallo I accidentally changed my server to middle East from Asia in the custom room screen now I can't push my rank in Asia anymore. Plz help. Also plz change it so you can't switch servers directly in custom room screen so u need to go to settings to change it. It should ask one confirmation before changing server on room screen.
Id:- 5355498904
Ingame name: HYRmwraja
Device: Redmi note 8
Cellular
Nepal

[woeful yarrow]

Hi theres a new hack for pubg mobile who can fix or remove this hack and i know everything about pubg mobile hack any mod wanna help

y'all needa give everyone a switch server card or something for now, I can't play it anymore it's literally unplayable with this ping omfg, I accidentally switched from Europe to Asia in the room section, do something about it omfg.

Hello, how are you? Good afternoon, I come to comment on something that just happened to me. A few days ago I wanted to enter my account linked to Apple id at the moment of wanting to enter with my Apple id I got this message, I do not know, if you can help me please

[sharp yew]

there is a scope bug since the last update. sometimes I can't reduce the x6 scope view, and the peek buttons seem to be set to "tap" even though they are set to "hold". when I have this bug the game is automatically lost, Because I have to restart while the game is in progress, or change my play style. Please fix it.

Id: 575996169
Device: Redmi note 8 pro
Wi-fi
Country: Italy

[woeful yarrow]

🗿 let me destroy pubg players that like this glitch

[fervent breach]

@sick widget i joined someone in Asia server and when I left the team I was still in Asia server please put me again in Europe server because look at my ms in Asia it is very bad and I cannot enjoy playing with 400-500ms I'm very sad about this so please fix this problem and put my account in Europe server
I'd : 5277181271
Device: Android 10 - Huawei P smart 2019
Country : South Africa
Network : Wi-Fi

[open reef]

wifi, iphone, ru

[whole lintel]

There’s this bug it only happens on iPhone 6+ (I think) where the game crashes sometimes when the match ends and the worst part about it is that u dont get awarded by rank points, even if u win the game u wont be awarded and its really frustrating. It usually happens when u either board the plane, finish a game or win it. (maps don’t matter, it happens). This bug started happening since the last update

Id : 5757876510
Device : IPhone 6+ (it’s fine istg)
Wifi and airplane mode turned on everytime
Country : United States

[west seal]

‏Peace be upon you. I am one of the PUBG Mobile players and I play most of my time on Live on the TikTok program. I have been banned from the game twice, and I have not committed a violation, and I am not a cheat. I wish to reconsider my order and return all my rights from
‏ this ID number 5203111645
My device; iPhone Pro Max
WIFI ; Cellular + Wi-Fi
I live in the Kingdom of Saudi Arabia
‏Please respond quickly

[craggy edge]

Whats this i changed server accidentally in room and now i cant change to europe smh

[hard badge]

I've spent five days playing ipad pro 2020 and I've had a lot of problems. The connection on the game is bad, it's crazy lag, frame, it doesn't pick up the weapons, it's moving late. I want this problem to be resolved!
ID: 535812117
Country: Europa
Device: Ipad pro 2020
Network: Wifi / Cellular date mobile

[winter bear]

When scoping in with the SLR (I’m prone) in the training ground it cover half my screen no matter what scope I use
Device: IPhone 7 (Its good)
WiFi
North America
ID: 5879100564

[left cape]

If you have experienced higher ping than usual lately, @winter bear, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[dapper chasm]

Digital User ID: 5266205476
Device: iPhone 12 Pro Max
Use a cell phone
State Saudi Arabia
The problem is that when opening the new feature of specifying the server, I located the server in Europe, and while playing some rooms with friends, I changed the server to the Middle East, and then I could not return it to Europe

[pallid solar]

Hmm

[undone knoll]

i haven't received my UC after money was deducted

[cloud orbit]

Dear Pubgm,I Had My Server Set To Europe But When I Joined A Random Middle East Lobby My Server Was Automatically Changed To Middle East Now I Cant Change It..
Id: 5305706651
Device : Emulator/ Latitude E5440
Wifi
Pakistan

[merry pebble]

This has been going on forever : after we knock a player, and they are on the ground, for a split second, if we shoot them again pointblank with a shotgun, they take no damage! We can see it afterwards when we observe the enemy team and the knocked opponent still has full health! This is either a hack or a bug FIX IT!

[woeful yarrow]

\

[woeful yarrow]

Hello Good afternoon I want to see if someone could help me or solve a problem that I have when I want to log in to Pubg mobile Korean KR with my account linked to Apple Id I get this message

[dawn jacinth]

Hello same day ago i was tell you that in a create opening i will get m416 glacier but i check inventory but not show to me please solve it
Id 5576816275
Country_india
Device Android
Cellular

[random swift]

@merry pebble bruh it's been from first season u got to wait and reload it gun and shoot with shotgun

[left cape]

We provide community support only for the global English version of PUBG MOBILE here, @woeful yarrow.

[tight kestrel]

If you haven’t locked yourself in a server, and have been playing in a server, and you join a room outside of the region you are playing in, you will be locked into whatever the room’s region is.

[strange yew]

How do I change the server to Europe now?! I switched to the server Korea and Japan by chance, but it's not possible to play here because of the ping, even when I play by invitation in Europe, I still have points plus on Korea and Japan! Give me back Europe because I'm from Russia! Or would you advise me to come to Ira in 60 days now? Those support is zero in the game, can't help me in any way, I've been trying to regain Europe for 12 hours now! Ad 5388329932 aphone 10xs

[meager willow]

Please use English, @strange yew. You can edit your message.

[silent bronze]

Accidentally switched to Europe server on rooms and now I can’t go back to Asia. Is there anyway to undo this?
ID: 557639813
Country: Philippines
Device: iPhone XR
WiFi

[jade spoke]

Answer is no

[agile jasper]

there is a great bug in livik

[slate cargo]

I changed to another server and my stats stopped changing in this thing

[fair lynx]

i have core i7 4th gen, gtx 1070 ,ram 16gb ddr3, asus motherboard . offline games are working very smoothly but pubg gameloop is dropping frame in lobby as well in gameplay.

[left cape]

If you have experienced higher ping than usual lately, @fair lynx, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[ruby karma]

I am facing a big issu in TDM match.

I can't see my teammates and opponent players.

My Player ID : 5105406932
Device : OnePlus 6t
WiFi
Bangladesh

[crude copper]

Hello developer group pubg mobile . I was banned for one day in the game
And I never used any cheat tool So why was I banned? I did not violate the fair play policy. You say that I downloaded an illegal copy and that I downloaded the original copy from the Apple

5206655126: Numeric User Identification
iPhone 10 XR : Device
WiFi 5G : Wi-Fi/Cellular
Saudi Arabia : Country

[weak basin]

5612766777
Meizu 17th pro
WiFi 5G
China
Hi can you fix the matching on KRJP FPP mode. Its nearly impossible to get a match .And I have a good network ,good phone and 100 merit. in 3 weeks I only got 6 match

[full harbor]

ADD Email Unlink Option Please.

[woeful yarrow]

Who can tell me how to report cheating players quickly and effectively?

[rigid yarrow]

Who can tell me about to change the server? Please i need to help 😩 😩 😩

[quick lotus]

Please Help Me My Rank is freeze and i am on Ace 2 star but total rating is showing 4207 you can see on this screen shot i am on Ace 2 Star Please Fix My Problem i can't see my real rank
ID : 51214466665
Device : Gameloop 7.1
Country: Pakistan
Network : Wifi

[atomic crane]

HEY PUBGM, I WANT TO REPORT THIS AND I WANT YOU TO FIX IT. WHEN TYPING IN THE INGAME CHAT THE SPECIFIC WORD 'MYANAMR' IT BECOMES THE STAR SYMBOL WHICH IS A REPRESENTATION OF PROHIBITING INAPROPRAITE OR DISALLOWED WORDS. 'MYANMAR' IS THE NAME OF OUR BELOVED MOTHERLAND AND I WANT YOU ALL TO FIX THIS. WITH REGARDS, FELLOW PUBGM PLAYER, AND BTW ITS ALL CAPS CUZ I CANT RELEASE THE CAP LOCK LOL SORRY. PROBELM - COUNTRY

[left cape]

If you have experienced higher ping than usual lately, @atomic crane, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

Hi, my account was banned although I didn't use anything! Please review the ban! Game id: 566256029

[meager willow]

Please do not post irrelevant images or attempt to self-promote, @crude ridge.

[mossy copper]

I was creating a room and accidentally switched servers, I did not get a warning or something, now I'm stuck in a server with high ping,
I normally play on the Europe server
Please help would be appreciated

514611495

Samsung Galaxy A10s
Cellular
Kenya

[left cape]

If you have experienced higher ping than usual lately, @mossy copper, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[pallid socket]

Add area where the enemy can't go in Arena mode because it's unfair when people start to spawn camp,we want equal fights not just camping and winning unfairly

[left cape]

If you have experienced higher ping than usual lately, @pallid socket, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[icy reef]

Can we get more rewards when winning a match in classic? Back then when we won and survived it doesn't count as death, now its basically kill per match not kill per death. I get why they changed that but at least give something else to the victor, nowadays it's just empty chicken and not as privileged as it was before. How ironic that you keep promoting to try to get the chicken dinner while not giving any value of the win.

[meager willow]

Please do not self-promote here, @balmy jacinth.

[woeful yarrow]

hello my game is crashing mid game
Device:Ipad 6 Generation
id:5622889104
Network:Wifi
Country:Jordan

[graceful bramble]

Cheater

[west seal]

‏Peace be upon you. I am one of the PUBG Mobile players and I play most of my time on Live on the TikTok program. I have been banned from the game twice, and I have not committed a violation, and I am not a cheat. I wish to reconsider my order and return all my rights from
‏ this ID number 5203111645
My device; iPhone Pro Max
WIFI ; Cellular + Wi-Fi
I live in the Kingdom of Saudi Arabia
‏Please respond quickly

[hard badge]

I have an Ipad pro 2020, I have problems with the lag of the game and bugs about movements. She's got five days' life in the device. On old Ipad 2018 there's no problem.
ID: 535812117
Country: Europa
Device Ipad pro 2020
Network: Wifi and cellular date

[tacit pewter]

Hello,

I need to change my email address that is linked to my PUBG mobile account, because it is my work email, I can provide receipt for my purchases in PUBG mobile and any information you need.

My ID: 5190662484
Nickname: PhantomRahmy
Country: Egypt
Device: Poco X3
Network: WiFi ADSL

[kindred sonnet]

A message shows on screen your account has been login with Newer version please update please solve this issue

[charred rapids]

Hey Fam>

I Have a Problem My TDM Match Not Loading
I Cant See Anyone I Dont Have Guns Pls Fix it ASAP :)

[ionic hinge]

Hacker

[heavy rose]

Hacker

[lofty zinc]

Please make a fix for this

[fervent breach]

Pubg mobile please help me because my server was changed to Asia when I joined someone in Asia server and now I play with 400-500ms and I cannot enjoy playing like that so please put my account in Europe server were I have 200ms atleast because there is no Africa Server in Pubg Mobile... I've been send messages in this discord days now and still I don't get helped
I'd : 5277181271
Device : Android 10 Huawei p smart 2019
Network: Wi-Fi
Country : South Africa
Please put me in the correct server because it's not only me with this problem it's many others and I'm scared people are going to uninstall the game and the game will die so solve our problem please.... I really love this game but not with 500ms

[woeful yarrow]

Someone who can help me or give a solution to recover my account in the kr version I have been asking for help since yesterday, they only tell me to desist from pubg mobile & reinstall it to clear cache I already did all that & I still have a problem contact me with support & does not give me any solution🥺😞

[left cape]

We provide community support only for the global English version of PUBG MOBILE here, @woeful yarrow.

[iron mural]

Hi

[patent prawn]

Essentially anytime i try to change my username it says its taken but whenever i search up the username my profile pops up

[round bluff]

There is a player who puts a disgusting and very dirty picture in his profile, and since two weeks ago he was reported through his file, but the picture has not been deleted yet! Where can I find someone who can solve this problem! id : 51255100718

[knotty geyser]

https://cdn.discordapp.com/attachments/481200416349224980/784811471963422741/video0.mp4

[manic spindle]

The Frozen Touch Glitch Is Back I Am Facing It Whenever The Ping Is High. Please Fix This Glitch And Ping Issue Or Give Pakistan There Own Server. It's Not Fair That We Are Playing On 250 ms And Others Are Playing On 20 Ms. I Have Filled A Lot Of Server And Reported So Many Time But Management Doesn't Fix This Ping Issue. And Also Fix This Game Classic Ranked Match I Was Playing In DUO Middle East There Were Player Who Are In Ace And Conqueror Playing With Silver Lobby Fix This Also. Please Fix The Frozen Touch Issue, Ping Issue, And Ranked Classic Issue.
I'd 525305600
Device Nokia 3.2
WiFi And Cellular Both
Country Pakistan

[left cape]

If you have experienced higher ping than usual lately, @manic spindle, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[green bane]

Hey I need help to log in my account
I can’t log in with my apple id

[hexed oar]

Hi <@&639889499718942720> , I didn't know that changing servers in room list results in permanent server changing, and it didnt warn me, it just moved my server from Europe to Asia, and now I have to wait 60 days in order to play back on Europe, which I dont really want. If someone wants or can help me please contact me. Thanks. My ID: 5649651503

[acoustic basalt]

I've changed the server with a friend to play a game with someone and didn't find it anyway, Then the server in the main queue was changed to the new server as if it was changed from the settings tab, Now the game is unplayable because of the lag.

My Info.

5118155336
GameLoop Emu
Ethernet cable
Jordan

Friend's info.

5266817068
Nova 7i
Wifi
Jordan

[left cape]

Please use #questions for PUBG MOBILE-related questions, @west seal.

[split hatch]

@clear crystal Just got a message in killfeed,"this user has been live banned "violation of user agreement right after the hacker killed me".just like pubg steam and i was so happy about it. thank you for this system i hope more improvement is done in the anticheat system

[woeful yarrow]

hello my game is crashing mid game
Device:Ipad 6 Generation
id:5622889104
Network:Wifi
Country:Jordan

[tacit fox]

Can't find a match in Undercove Mode in Metro Royale.

[woeful yarrow]

Please we want a global leaderboard instead of being restricted to look up other server’s leaderboards, all my friends seemed to like that idea and the majority of players are complaining about the current leaderboard system

[shadow yoke]

I have a suggestion to make name change better for players...put a name change card in the the clan shop so players can change their name to add the clan tag or make it were if your in a clan what ever the leader make the tag it is “added” to a players name automatically, so if a player leaves the clan tag is removed.

[woeful yarrow]

Pls try to make that it take less data and when i want to play Fps and choose a map it take very long time not normal

[hard badge]

I have problems with character lag during this: the collection of objects/arms from the ground, loot out, when I open the sight, the crouch laps up and down late on a speed, the doors do not open. I have 20/30 Ms on the play screen and in settings 73.0 Ms. I have a very good optic fibre in Bucharest and I have the best circulating device for pubg. These problems must not be on xs maxs I have no such problem!

▫️ Numeric User identification: 535812117
▫️ Device: Ipad pro 2020
▫️ Network: Wifi/Cellular
▫️ Country: Europa

[ruby dawn]

Please we want the girl face of royal bass of season 4

[astral goblet]

i have paid Uc's and still got nothing PLEASE HELP ME

[empty crater]

So in metro Royale, the ammo that you have in your weapon mag goes to waste instead of being pulled back in your inventory when you exfil so in order to avoid that I would drop my weapon and pick it back up and put it away for it to have an empty mag and pick up my ammo back but this time I dropped my fully refined attached improved UMP and pick it back up and all the freakin attachments are gone! Wth?

[vestal shard]

This stupid survive mission comes every next day and they are impossible to do in a day Or 2..because they're so badly bugged.. it counts 1 out of 5 matches.. fix this losing a lot of xp... and got the 10 times survive today means a whole week is going to be waste

[woeful yarrow]

@green bane x2 I also have the same error as you when I wanted to enter my Pubg mobile Kr account with my Apple ID:((

[left cape]

We provide community support only for the global English version of PUBG MOBILE here, @woeful yarrow.

[strong burrow]

I used to think that the server lock was a good thing. Now I just see that it locked all the hackers in the EU server. This game is mostly unplayable now. Ffs

[calm sequoia]

There is a bug where my scope shows that its a 3x scope while I equip a 6x and dropped the 3x

[gusty hare]

are you fixing sound delay ?

[lilac jasper]

الحين نلعب ونلعب وتعب عشان الكونكر وتبندونا خيررر..؟

[left cape]

Please do not use languages other than English, @lilac jasper. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[limpid harbor]

Can you guys fix hitrags because there sometimes i hit someone yet the take no damage also you guys could add trade like if at least two player hit each other both get knocked or die both

[dapper chasm]

Digital User ID: 5266205476
Device: iPhone 12 Pro Max
Use a cell phone
State Saudi Arabia
The problem is that when opening the new feature of specifying the server, I located the server in Europe, and while playing some rooms with friends, I changed the server to the Middle East, and then I could not return it to Europe

[loud cape]

getting kicked from game in lobby and in a match

[kindred sonnet]

A message pop up your account has been login with Newer version please update solve this issue
My id- 5468823954
Nickname-Attack
Device-realme nerzo 10
Network-cellular

[tired mortar]

Hai Tencent

Saya sangat suka bermain game pubg mobile, tapi saat ini. Saya mempunyai masalah dengan server, jaringan di server KRJP tidak bagus yang membuat pengalaman bermain saya tidak nyaman, saat ini saya terjebak di server KRJP dan saya ingin kembali ke server Asia tanpa menunggu 60

Hari Saya tidak suka aturan musim 16 yang mengharuskan pemain menunggu 60 hari hanya untuk mengganti server tolong Tencent untuk mengembalikan server saya ke Asia secepatnya, ini ID saya Pubg: 589608985

Terima kasih
Salam Hormat

[crystal anvil]

hello i mistake change my server to krjp please help me to change back to Asia server
My Id:589608985
Device: RedmiNot8Pro
Network: cellular
country: Indonesia

[placid lynx]

@crystal anvil Please use #questions for any queries regarding the game

@tired mortar English only

[median sigil]

hey pubg,We know you are solvinng hacks but the hacks are just increasing.My suggestion is that the hacks are increasing from social media.They are teaching hacks .And also ban the hacking apps.The apps are getting promoted from yt videos.Just report the channels pls help

[novel phoenix]

Help me to get back my pubg account i lost my account i can't acess some one hacked my account

[chilly ferry]

Please put a barrier/fill in the space, people are using this entrance to get to radiation zone to kill people
Id: 5623207938
Device: redmi note 8
Wifi
Country: singapore/asia

[lament rapids]

My server was changed automatically pleased help me

[left cape]

Please use #questions for PUBG MOBILE-related questions, @nocturne perch.

[fair jay]

FIX THE PING I HAD BETTER PING BEFORE THE UPDATE NOW I HAVE 88-160MS EVERY TIME

[left cape]

If you have experienced higher ping than usual lately, @fair jay, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[rapid breach]

I spent twenty-four thousand on M4 boxes and didn't get a single material In the Korean version and the marerila has lucky 200 how did that happen ?

[left cape]

We provide community support only for the global English version of PUBG MOBILE here, @rapid breach.

[woeful yarrow]

Sir, At 8:45 AM (PKT) I purchased Roayale Pass season 16... After purchasing i clicked on Artyom Suit many time because i want that suit but Because of PUBG Mobile glitch i received Anna Outfit B suit in 1Rp .. Please sir Replace my suit and give me Artyom Suit ASAP ... I only purchased royal pass for this suit please ..... Uid: 5372217254 .... ALSO MY 3-7 Friends have same glitch

[solar solstice]

High ping in kr

[fervent breach]

Pubg mobile I've been sending messages in this discord the whole week already but my problem isn't getting fixed.... I've joined someone's team in Asia server so when I left the team I was still in Asia server and my ping in Asia is 400-500ms and I cannot enjoy playing the game like this so please put my account in Europe server.... I'm not just speaking for myself I'm speaking for everyone that is in the wrong server and they might uninstall Pubgm and the game will die and I don't want that I really love the game so please help me/us
I'd : 5277181271
Device : Android 10
Network : Wi-Fi
Country : South Africa

[left cape]

If you have experienced higher ping than usual lately, @fervent breach, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[wet quarry]

Plz fix
5G
Samsung Galaxy j3 orbit

[left cape]

We provide community support only for the global English version of PUBG MOBILE here, @solar solstice.

[bronze nest]

Just now UAV control in PAYLOAD disappear from my hand also from my bag pack (I had 2 UAV) I was going to use it and suddenly it lagged and PUBG was like surprise dude as 2 UAV disappear in thin air without even firing single shot seriously almost got my butt fired in match cuz I was playing solo vs squad still got chicken with help of four barreled rocket launcher.

[bronze sierra]

hey , i was playing in Europe this at the start of this season and after 2 weeks , and it changed automatically to south America , how can i switch it back to Europe ?

[robust oracle]

Please add back the remove all friend requests button (useful for youtubers and streamers)

[umbral rock]

Shibe big fan bro

[restive heart]

I need to contact expert

[woeful yarrow]

Hi pubg mobile TM,

I have a idea can u make that when player don't have internet can play at cheerpark offline alone i think it's a great idea.

Thanks for reading and have a great day :)❤

[woeful yarrow]

Servers is so bad

[stable comet]

Hello Community ! Today i was pretty sick of the TDM BUG or GLITCH where we cant see enemy players timer is stopped and we also cant see our own team mates this bug is due to Internet Connection and Emulator and i dont know why this happen but today i found a temporary fix for this here what you have to do
First Goto Gameloop play normal tdm match
if u get this bug
goto your network connections
if you have more than 2 internet connections just swap it
but if u have a single internet connection then
enable and disable it for like 2 3 times
and your ingame bug will be fixed
remember you have to swap it for within 1 2 seconds or otherwise youll be log out of the game
happy gaming

[timber dune]

Hello, I was banned in the pubg for 10 years, I'm an honest player, please help

[woeful yarrow]

Hello pubgm, i have a very very serious problem. Everytime i open any crate, i have no chance or luck of getting a legendary or mythic item. My friends have many good legendary items, but i never ever get any items like them. When i get a not so good item, i get very angry or disappointed so badly. Why do i always get silver or a not so good item?. Please resolve or atleast help me😩 😫

[strong burrow]

Really? I can actually open more than 1k classic crates and get no mythics? I also never even got a new legendary, only that stupid witch hat once every hundred crates. The odds are a lie and nobody should ever pay for classic crates.

[prime light]

I don't know how my some uc are gone help me just 15 uc

[sleek arch]

What is this problem ping issue every time 968 ping any time 100 also my effect gameplay pls check fix problem ping issue 968 my network is best network . I use Android

[left cape]

If you have experienced higher ping than usual lately, @sleek arch, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[coarse yacht]

I think your support system on discord is broken I hope you’re not paying those useless moderators

[granite jasper]

Id 5533254340
Device : android Ten
Network :WiFi
Country : Indonesia

Hi pubg mobile, I have noticed that whenever Iam opening my inventory it keeps framing pls fix cause it's really annoying and thank you!

[empty coral]

Hello! I have TDM GLITHED issue from season 9 to now.
Country :PAKISTAN
Player ID : 5845866047
Internet PTCL WiFi 6mbps Down/Up
PC specs : core i5 3470 8gb ram and INTEL HD GRAPHICS 😦

[cobalt osprey]

Can you fix this glitch

[mellow zealot]

Hello ive got banned for 24hours

[lime junco]

Hi if any of the PUBG MOBILE TEAM can help me out change my server back to Europe I would love it. I wanted to join a room in North America server and I thought I could change the server and the set it back to Europe. But when I switched to North America I could not go back to Europe. Also I must add that it didn't give me a warning and I know about the server lock option I just didn't think it works in custom games too.
My player ID is 513812297
My device is Xiaomi MI 8
I use wi-fi
I am from Greece

[left cape]

We provide community support only for the global English version of PUBG MOBILE here, @woeful idol.

[misty field]

Hello . I want to ask that any another options except wait for 60 days? cause i know we're not able to change server anymore but recently i accidentally switched the server before i'm entering the room for scrim. I accidentally click on another server for no reason. Then automatically changed to middle east server .
ID : 5175340702
Device : Iphone 8+
Network : Cellular
Country : Malaysia

[left cape]

Please use #matches to share custom match details, @cedar cypress.

[hardy shell]

هاي

[woeful yarrow]

Me tooo

[shadow warren]

I had problem that I can’t open mic in the game, btw I’m just download back

[queen forge]

i hate pubg mobile because we cant change servers

edit: its just trash, i deleted it

[unborn prairie]

fix drop fps while fighting or a car passed by you in asus rog phone 2

[left cape]

Please do not use languages other than English, @hardy shell. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[limpid harbor]

Can you guys fix the war mode bug where it your just flying in the air in the waiting lobby where the count down begins

[crystal anvil]

Pubg mobile I've been sending messages in this discord the whole week already but my problem isn't getting fixed.... I've joined someone's team in KRJP server so when I left the team I was still in KRJP server and my ping in Asia is stuck in 200-300ms and I cannot enjoy playing the game like this so please put my account in Europe server.... I'm not just speaking for myself I'm speaking for everyone that is in the wrong server and they might uninstall Pubgm and the game will die and I don't want that I really love the game so please help me/us
I'd : 589608985
Device : RedmiNot8Pro
Network : cellular
Country : Indonesia

[left cape]

If you have experienced higher ping than usual lately, @crystal anvil, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[dapper chasm]

I am a famous player in my country, I Digital User ID: 5266205476
Device: iPhone 12 Pro Max
Use a cell phone
State Saudi Arabia
The problem is that when opening the new feature of specifying the server, I located the server in Europe, and while playing some rooms with friends, I changed the server to the Middle East, and then I could not return it to Europe have more than a million followers on YouTube and I paid a lot of money to play the game and filmed a lot of ads, opened the boxes and finally a little problem standing in my way

[mild saddle]

When ever i plug in earphone, my ping increases to 900ms and flactuating all the time.
Any solution
Id 5355498904
Device Redmi note 8
Asia

[left cape]

If you have experienced higher ping than usual lately, @mild saddle, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[radiant dew]

Like Africa

[jovial urchin]

I mistakely changed server (asia to middle east).Then i am stuck ... I want to go back to asia server again either i will not able to play pubg again :')
Please help me
Numberic user identification : 5161953217
Device : Oneplus 7
Network : Wifi
Country : Bangladesh

[grand sable]

There's this problem with the tank tops, where the skin around the arm changes depending on the shirt, I've seen this problem since the start of the game.

Numeric User Identification: 526219058
Device: MI 9 SE
Network: WiFi
Country: Spain

[hardy flint]

I located the server in Europe/ by mistake its change to middle east User Identification - 5239171761
Device : i phone - android
Network : Wifi
Country : kuwait

[indigo flint]

Add more achievements for gun game pls. Also open gun game for everyday use pls ;-;

[dreamy solar]

Hello

[light pond]

Hello
The server changed from Europe to North America after I played a game with friend who’s playing on North America !!! It’s supposed to go back automatically to my server after I leave to the lobby ..but I didn’t ping is so high 5221835525 I’m 5 game away from my title plz help

[left cape]

If you have experienced higher ping than usual lately, @light pond, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[summer escarp]

Hello
The server (Europe )got changed automatically after i played with my friend in another server (North America) I'm sure that I didn't change it manually now my ping is super high it like more that 300 PLEASE HELP ME
Id: 515259632
Phone : Honor play
Country : Russia
Wifi

[left cape]

If you have experienced higher ping than usual lately, @summer escarp, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[marsh hawk]

Please help me retrieve my account. A thief hacked my account and stole it. Please help me.

[ocean wigeon]

If I were to open a classic crate or that new custom crate and tried going for a mythic I’d have 100x better odds getting a knife is CS:GO. Please fix crate odds they are stupidly unfair and not even worth buying if you actually knew the odds. Also please nerf the mk14 and groza in metro royale

[loud cape]

mic is not working well on s20 cutting inand out and others not hearing all of it

[woeful yarrow]

Today, too i opened a classic crate but i didn't hope anything and didn't have any interest. I knew i would get silver. To my surprise it turned out to be true, i got 20 silver. I am really going to delete the pubg mobile, i don't care about my account. I have started to hate pubg mobile. Why is it so unfair to me, everytime i get silver when i open a classic crate. My friends get legendary outfits many times. But me ??? Never i always get silver.😡😡😡😞😣
Player id : 5232759192
Device: Samsung galaxy tab A
Network: cellular data and wifi alternated
Country: Asia

[pine junco]

plz fix this bug: Changing server in Rooms tab (without creating any room) causes Account's server/region to change 5562773331
Identification : 5562773331
Device : gameloop
Network : Wifi
Country : Pakistan

[pale tendon]

hello, i have always been NA server, got to crown 4 NA server then the game switched me to Europe server on its own after game froze, why????

[gloomy latch]

I want to suggest to make difference between conqueror titles from each server ( conqueror in europe server is not the same than america or asia what do you think?)

[glacial abyss]

I need to change my server

[regal silo]

In-game ID: 516345062
Device: iPhone XS Max
Wi-Fi and Cellular both (alternated)
Country: Albania, Europe

Message: “Hello guys. I hope you have all been doing well in these times. I tried to join a custom room, but little did i know that the room was set on North America. Not i am stuck in North America for 59 days. I didn’t go to server change option whatsoever, it was just the room’s default location. This may be a bug, or at least when there is a 60 day penalty the game should warn you before, but can i have a way to change back te Europe without waiting for 59 days?

Thanks in advance!”

[terse phoenix]

In-game ID : 5704940970
Device: iPhone X
Wi-Fi and Cellular both (alternated)
Country: Morocco
Hello, I’ve joined a custom room and i didn’t know that it was in North America then i get stuck in North America for 58 days. I didn’t choice it at the server change options. Can i get help to get back to Europe without waiting for 58 days. I hope that there is a solution for my problem.

Best Regards
MrAbdellatif

[violet perch]

ID 5763286886

My account ID is 5763286886. I have been on Asia server since the start of the season and have not change or intend to change server. But when I just log in to the game I realise my server was Europe and not Asia. I did not change it and I cant change it back now.

Please assist as I am pushing rank and I can't be playing on Europe server in Singapore.

[outer quiver]

nowadys there are very ping issue in pubg korean ver ''

[hollow dagger]

I can't able to collect this reward.

[left cape]

We provide community support only for the global English version of PUBG MOBILE here, @outer quiver.

[noble trail]

Floating items in matrix room
Beta version
Beta ID : 522384408

[deep glade]

This user is very ugly. Please ban to PUBG game.

[cosmic falcon]

I got a little problème with the test version and global is it because my account is on the eu server and not on NA that I can't see the thing to have my biding code ?

[boreal lion]

ID 5375311287

My account ID is 5375311287. I have been hacked by someone who change my flag from Malaysia to Indonesia and update my account to SRC version. I cant react my account because the hacker put their twitter on my pubg account to unlink my facebook account in my pubg mobile.

Please help me to let me get my pubg account back. I hope tencent can help me solve my problems

[winter urchin]

Bro they didn't help you

[vivid gull]

Hello, I accidentally changed my server to Middle East. I was in Europe before
My id:5535858972
Mi 9lite
Wifi
Poland

[spice silo]

why does we get low rating/tier points in middle east as compared to europe or other servers ? is there anyfix? anyone else experiencing?

[gloomy yoke]

@spice silo yes me to

[fast sierra]

sometimes i dont deal even a single damage after shooting enemies in library gun game

[tidal jacinth]

Please correct the game's scoring system immediately. The man I killed is number 6 and the real man. My ranking was crown 3 and I won the match with +18 points. It gives very little points. Survival score deteriorated. Everyone complains about this issue. I reported it before,the result is still unchanged, it's the same for every match. Give priority. We play for hours and are not happy. I come from mobile turkey PUBG server. What else can we do to earn points? Annoying. The point system was good in other seasons.We are waiting for a solution.

[woeful yarrow]

Only this problem while playing game

[woeful yarrow]

Hllo

[quick abyss]

same problem happened with me

[crystal anvil]

hello i mistake change my server to krjp please help me to change back to Asia server
My Id:589608985
Device: RedmiNot8Pro
Network: cellular
country: Indonesia

[hazy wyvern]

Hello my server was changed to asia automatically after I played a room.
I was pushing my rank in middle east and my rank was ace 5 star.
I want to reset my server back to middle east.
Character id : 5408771125
Device : oppo f11
Network: Wifi
Country: Pakistan

[novel grove]

Hello, I accidentally changed my server to Middle East. I was in asia before. My id: 5244848374
Device:Iphone XR Wifi India

[vestal shard]

Bring back arctic mode, survive till dawn both modes..

Fix arcade loots

The metro royale survive missions are bullshit ... They come every week.. but bugged.. and increases in number.. hard to complete because they never get completed . Fix it

[jolly sleet]

getting high ping since this week whenever I play the game after evening...from morning till afternoon its completely fine
server: asia
location/region: bangladesh
[9:40 PM]
@Machete 2.0 any solution bro?

[left cape]

If you have experienced higher ping than usual lately, @jolly sleet, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[deft reef]

frame drop to 50 every game

[dense cipher]

Fix screen lock bugg and quit ignoring it, never ever had this bug on ios before metro mode update and now screen jams randomly when trying to swipe to adjust crosshair or turn left right Literally everyone been complaining about it and all yall do is send bot replies on videos about if its only happening with them lol it cant happen with 1000 devices on same times Fix it or rather not play it at all if i gotta worry about screen being irresponsive randomly

[woeful yarrow]

Players in the leaderboards keep paying friends to play on their accounts while they’re taking a break so that their accounts never stops getting points and that’s unfair to the legit good players in the leaderboards, we want a restriction to switch devices once every 24h

[loud cape]

the mic in game is not working right its cutting in and out

[floral cypress]

ID: 51226280276
I want to report this cheater,,wall hack + aimbot and modifying in game data ,
Europe server/squad mode
at 02:43 AM / 07/12/2020
he is using a wall hack cheat while he can easily spot everyone in the map , and I've noticed something new he was shooting with AWM multiple shots similar to (mini 14) all I got is the ID of the player,
new account and the k/D is kinda high
he is teamming with another cheaters in his team at that match I couldn't get thier IDs
am gonna publish this ID on my YouTube channel and in other anti hacks channels
hope that action would be taken before we continue tracking this player

[wraith rapids]

Graphics issue on android hope they fix it, I'm using Xiaomi Mi9T Pro model, the graphics seems different than the old version of this game everyone asking if the resources was error or something bug issues about the update I'm looking forward to it 😊 Graphic/Device

[inner tiger]

The gyroscope is one of my most favourite features in the game. There is a slight improvement that I believe the game can make. Both my aim tracing and recoil control is better with gyroscope compared to screen touch. Usually my camera sensitivity is lower than Ads sensitivity especially for 8X. When using bolt action I need a lower sensitivity to have accurate aim but when using mk14 I need higher sensitivity to control recoil better. Now because 'Gyroscope Camera sensitivity' and 'Gyroscope Ads sensitivity' are merged to change sensitivity in-game for different type of guns is very inconvenient. So if we can have different sensitivity settings for 'Gyroscope Camera' and 'Gyroscope Ads' in settings just like screen touch sensitivity I think it would be a great help.

[limpid harbor]

Sniper training and quick match are available can you guys fix that it says teammate has not download map when that should be downloaded by default

[hushed orbit]

My graphics setting always defaults of 30 which messes up my controls and restricts certain position from the controls.
I have to manually set it to 0 every-time.
iD: 554775961
Device: Apple IPad Pro 12.9 2018, iOS 14.2
Country: Europe

[brazen elbow]

I didn't get mythic for last 485 times, why pubg don't add a new achievement????

And in game pubg says that mythic luck is 0.5%. That means in every 200 crate its guaranteed to get mythic but you guys really disappointed me and lots of player around the world who can't afford lots of UC 💔

[slim rapids]

Hello, I play in South America I have almost 300 games, I played 3 rooms in North America and the game put me on a North American server, I think it is an error for only 3 games out of almost 300 the game changes the server must be an error, help, just needed 400 points for the conqueror. My id:543805360 it must be a bug Country: Chile South America ID:543805360 Device: Samsung A50

[woeful yarrow]

Do any of you guys have this bug or idk what it is. When you shoot enemy and the blood splashes but you don't deal any damage. All my friends are saying theyr shots are not regestering too.

Country: Europe
ID:5191339476
Device: Redmi 8 pro

[gaunt ridge]

Team up

[radiant cairn]

My profile picture it’s not appear While logging through Facebook.
Can you please fix this.
Ipad pro
Wifi& Cellular
ID : 5337954625

[terse phoenix]

In-game ID : 5704940970
Device: iPhone X
Wi-Fi and Cellular both (alternated)
Country: Morocco
Hello, I’ve joined a custom room and i didn’t know that it was in North America then i get stuck in North America for 58 days. I didn’t choice it at the server change options. Can i get help to get back to Europe without waiting for 58 days. I hope that there is a solution for my problem.

Best Regards
MrAbdellatif

[woeful yarrow]

Pls ease fix the glitch where you get stuck and cant move.. lost over 100 points from it... thanks.

[fresh matrix]

motherfucking pubg mobile wtf is happening to your fucking game, match dont even start, and my fucking random teamates run, why you not fucking do nothing??????????????

[glacial abyss]

51009536752
Iphone 11
Canada .
I create a room , and my server was change i want to go back to my server north amerique. I m in europe and my ping is so hight tks

[left cape]

If you have experienced higher ping than usual lately, @glacial abyss, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[analog igloo]

Fix the glitch where you can see enemies through walls

[paper snow]

ID 5253348187
Ipad
Saudi arabia
I make a room and i change the server to middle east i dident know when i play a reguler game the server will be stay in middle east i want to return to europe sarver
Thanx

[hot badge]

Is it only me???..or spectate mode looks strange?sometimes i dont see enemies ..grenades explosions...etc...looks weird

[worldly scroll]

iphone 12 pro max frame freeeze for everyone and everytime on 20 ping and smooth extreme graphics

[left cape]

If you have experienced higher ping than usual lately, @worldly scroll, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[tough jolt]

metro x pubgM is fun and cool.
will there be a pubgm x cyberpunk collab in the future?

[woeful yarrow]

@sick widget Hello someone help my ??

[strong burrow]

I will keep talking about how trash this is

[tardy turret]

fix the render lag

[native shoal]

For Some Reason The TDM wont Start For me Like other It Only Starts After 1 or 2 mins

[misty herald]

ID:563371911
Device:Vivo V 17 pro
Country:Myanmar
Internet:Cellular data
Please fix the bug survive for a total of minute mission in metro royal I survived for 20 minute but it is still not working

[toxic spade]

@clear crystal still no response any update 👉👉I've been playing on europe server from the start and suddenly for no reason my server has been switched to Asia by itself. Please change it back asap
Id: 5126634595
Device: Oneplus 6
Wifi & Data
Country: Pakistan
Server: Europe

[steel solar]

Paid Hack
Main acc use
non root
no ban
???

[devout niche]

DDOS ATTACK is on again MIDDLE EAST SERVER Sanhok MAP 2 game in a row

[tired narwhal]

LOL just played arena and got 30 kills with bizon on domination... still says I didn’t get a single kill for the mission where you need 18 bizon kills in arena...

[dawn jacinth]

Please get me m416 glacier back

[drifting rivet]

https://youtu.be/qivi3ut6YOs

[woeful yarrow]

Please for the love of god Add a feature to unlink E-mails ( Not talking about google play , facebook , twitter unlinking )

[dapper chasm]

Digital User ID: 5266205476
Device: iPhone 12 Pro Max
Use a cell phone
State Saudi Arabia
The problem is that when opening the new feature of specifying the server, I located the server in Europe, and while playing some rooms with friends, I changed the server to the Middle East, and then I could not return it to Europe

[woeful yarrow]

Thank you pubg, for not responding to my problem of not getting legendary or mythic items from any type of crate. My friends get so many legendary items but i don't get, I always get silver. Thank you very much pubg mobile. I have successfully deleted the game without any hesitation.
User id: 5232759192
Device: Samsung galaxy tab A
Both cellular data and wifi
Region: Asia

[native stream]

I'd : 5394495706
Device : redmi note 6 pro
Use wifi
Regional Indonesia
The problem is my server bug. My server suddenly move to Europe. I want back to my asia server

[woeful yarrow]

How Long u need to fix the stxpid Statistic bug ?

[wind canyon]

Hi

[upbeat cove]

Server changed mistakenly to 300ms server please help me get back to my old server🙏 please I can't play like that
Player name - ShishiMaruü
Character ID - 5559526912
Device- asus zenfone max pro M1
Cellular

[prime light]

I don't know how my some of the uc are gone help me just 15 uc
5192921889
Motorola one power
Wi-Fi
Singapore

[frank shoal]

Why Sniper Training game is always matching Erangel map even after downloading all maps in mobile??

[safe geyser]

Hello, I accidentally selected the North American server while setting up the room and my server changed without warning. I want to return to Europe, my old server, I am very victim and waiting for your support ..
My nickname: 『WM』๛Serkan
My ID: 5351538347

[cosmic falcon]

Why do they never answer ?

[steel moon]

@woeful yarrow this is not a problem,this is business

[woeful yarrow]

Hello, I accidentally selected the North American server while setting up the room and my server changed without warning. I want to return to Europe, my old server, I am very victim and waiting for your support ..
My nickname: 『WM』๛Arıza
My ID: 586639255
Devic: huawei p30 lite
Cellular : data and wifi
Region: Greece

[lost stump]

I'd : 5103580893
Player nickname : 乄ba͜͡exxy゛
Device : iphone x / sonny zx1
Use wifi and cellular data
Regional Malaysia
The problem is my server bug. My server suddenly move to KRJP. I want back to my asia server. plsz fix it as soon as possible.

[toxic spade]

3rd reminder... Dear team please assist...still no response....I've been playing on europe server from the start and suddenly for no reason my server has been switched to Asia automatically. Please change it back asap
Id: 5126634595
Device: Oneplus 6
Wifi & Data
Country: Pakistan
Server: Europe

[small summit]

HELLO, I changed server by mistake.
I play PUBG from season 3, on EU server.
Please let me change to sever EU, now i stuck in KRJP server.
I was in Diamond 1 in EU sever, now I cant play...
Please help me, I cant wait 60 days.
My PUBG ID is
529450623

[wild plover]

Same problem here, but i didn't change it by mistake, it happened automatically when i played with someone who changed their servers to NA, my stats has practically reset, and i am stuck in NA server, my lag is horrible, i cannot play properly. I too cannot wait 60 days because of the unbearable lag i am getting. Please fix this bug and Please help (us) out here that got affected by the bug, in the meantime, give us a chance to change servers while it isnt patched yet, you should have patched it when december 1 hit.
My pubg ID is
5440545859
Device OPPO F11
WIFI
JP

[bronze gorge]

how can i fix this there is no updates

[fresh matrix]

remove server lock pls i changed server and now i cantt plssssss

[bold mortar]

It tould s you to update your pubg

[zinc river]

Hello dear developers, can I please change the server, I used to play on Europe. Because of this, there is no desire to play Hello dear developers, can I please change the server, I used to play on Europe. Because of this, there is no desire to play PUBG MOBILE. Thank you.

ID:5252181650
Honor 10i
Cellular
Russia

[lofty zinc]

Please for the love of god Add a feature to unlink E-mails ( Not talking about google play , facebook , twitter unlinking )

[glossy lantern]

many have server problems .. I have a way to solve the server

[fallen osprey]

Why are we getting matched with different server players

[inner mason]

Bro my account is banned without any reason

[severe warren]

Hey! I've had a band for 10 years and do not know why. Someone had hacked my Facebook last week and I got it back yesterday and when I checked my pubg it was taped for 10 years. What can I do to get my pubg back ??

[chilly pier]

You can wait 10 years.

[stone hollow]

Hello
Please put an UAZ skin in the next Royal Pass Season thanks.

[safe geyser]

Hello, I accidentally selected the North American server while setting up the room and my server changed without warning. I want to return to Europe, my old server, I am very victim and waiting for your support..
My nickname: 『WM』๛Serkan
My ID: 5351538347
Device: Samsung galaxy A9 2018
Cellular Data and Wifi
Region: Greece

[dense cipher]

Fix the screen lock and 1000 other bugs before starting ur trash esports tourneys lol

[full dagger]

I want change to back my current region bangladesh but can't change . Sms verification code received but when input code It's showing parameter error
Name:LFHyper
Numeric User Identification:5124357243
Device: Xiaomi Note 5 pro
Wifi
Country: bangladesh

[limpid harbor]

Pubg can you fix desync and hit reg this things have been getting in the way i have been hitting shots when oit of no were the shot did not register

[rough abyss]

My server automatically changed from asia to north america without any notice. Please change my server back to asia. I am attaching a video of the bug . Change my server back to asia and also fix rhe bug.

My character ID is 584420744

[hushed glacier]

#old
Sorry if you don't understand I use GOOGLE translate
Hi ...Hello dear PUBG MOBILES SUPORT_
i just wanted to play with youtuber Shibe for roome but to be able to play with him roome I changed Asia
I am not given any warnings that I will be forbidden to return to Europe 59d
and I really swear I didn't know there was a new updated that gives time_out 59d
I send support for gmail message
2days whaiting but i can play Asia /MS very big 900-300ping/MS
I need reached Ace hes season so need faster back for Europa

My game id is
:5155357843
I Europe rank is crown3 ...

I need back for Europa.
Its first time my mistake 😓

My ID: 5155357843
Device: Xiaomi Pocophone1
Celluar: WiFi
Region: lithuanian (Europa)

[left cape]

If you have experienced higher ping than usual lately, @hushed glacier, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[quiet falcon]

@patent nexus Advertising isn't allowed, go through #735483472432594994 please

[dapper chasm]

Digital User ID: 5266205476
Device: iPhone 12 Pro Max
Use a cell phone
State Saudi Arabia
The problem is that when opening the new feature of specifying the server, I located the server in Europe, and while playing some rooms with friends, I changed the server to the Middle East, and then I could not return it to Europe

[marsh shadow]

when we have the gillie suit

[small summit]

HELLO, I changed server by mistake.

I play PUBG from season 3, on EU server.

Please let me change to sever EU, now i stuck in KRJP server.

I was in Diamond 1 in EU sever, now I cant play...

Please help me, I cant wait 60 days.

My PUBG ID is

529450623

1. My ID is
   529450623

2. Device is huawei p30 pro

3. WiFi

4. Country BiH (Bosnia and Hercegovina)

5. Server EU

[woeful yarrow]

hi dear pubg i suddenly chose a server 2 days ago that i dont want it and i dont want wait 60 days i went to pubg mobile costomer service but when i type any think my conversation will close i dont know why !!!! plz help me i cantact you in mail too but no body helped me and instagram too !!!! can you help me hear by giving my id ????

[worn adder]

I’m banned for I don’t know why, and a lot of my clan members got banned! Anyone else?

[errant pollen]

HELLO, I changed server by mistake.

I play PUBG from season 2, on Asia server.

Please let me change to sever Asia, now i stuck in EUROPE server.

I was on conqueror in Asia sever last season , now I cant play this season on high ping....

Please help me, I cant wait 60 days.

My PUBG ID is 
亗DEVIL؄〇P๛

1. My ID is
   5164062392

2. Device is Redmi note 6 pro

3. Wifi and data both

4. Country India

5. Server Asia

[left cape]

If you have experienced higher ping than usual lately, @errant pollen, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[glacial sierra]

You change my server without my permision
you have a problem ! i'm choising europe from the start of season and suddenly i was in Middle east now !!
this is my id : 5665247568
Email : [e-mail]

[stray hawk]

buy me a PR

[dense cipher]

Idk what yall did server lock for because 1) hakersss only increased 2) higg ping fluctuations still there lol Quit trying to add things to game and fix whats already there first screen lock bug still there, still not optimized on ios 14 Ima just switch game when wild rift comes out at this pace

[left cape]

If you have experienced higher ping than usual lately, @dense cipher, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

I got disconnected from the server in metro Royale and everything I collected is not there not even what was in the lock box

[strong burrow]

This has been charging me the full amount half the time. I’ve spent A LOT already because I wanted the mythic and I was tired of waiting for a fix. I won’t be subscribing to the RP prime anymore because I’m only getting the discounts sometimes.

Device, region, ID doesn’t matter.

[woeful yarrow]

Aight so like wtf is this? Where did premium crate go?

@strong burrow bro its very true, i can't afford much money to buy uc or rp. So i try to redeem classic crate coupons and combine them. Its been 3 to 4 months since i got a good item. Ever since then can u believe bro, i am always getting silver. Its better to delete the game rather than giving the bug feedback. No one's gonna see it, just a waste time and the problems not gonna be solved.😩😤😠

[modest dagger]

Hi, team support for the pubg mobile, I have a question about pubg graphics for the MEDIATEK Helio G95 processor, it still doesn't support smooth 60 FPS exstreme, while the Helio G90 processor already supports 60 fps smooth graphics, please update as soon as possible. thank you

[knotty girder]

when i open weekly report it shows some chinese guy not my username help pls

[zinc river]

Hello dear developers, can I please change the server, I used to play on Europe. Because of this, there is no desire to play Hello dear developers, can I please change the server, I used to play on Europe. Because of this, there is no desire to play PUBG MOBILE. Thank you.

ID:5252181650
Honor 10i
Cellular
Russia

[sand escarp]

got knocked and this happend, couldn't do anything but move and look around
id: 61243086943
device: Redmi note
connection: Wifi
country: Romania

[cedar surge]

this game have a useless developers , how many days metro royal realesed , and the glitches are still , i got kill too many times by noobs camping in glitches and lose my items cause of the lazy developers who can't fix anything , there is no sense to play this game when this team of developers are working on the game

[left cape]

If you have experienced higher ping than usual lately, @cedar surge, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[unkempt flint]

Hello , support
I am here to notify you about a bug while using a shotgun (which fires more than 1 shot without reloading )

When we fire more than one or two shots we get teliported
Even sometimes I got teliported outside the cover and got killed
Plz fix this bug 🙏🙏
I am a shotgun lover , it's very painful for me 😭

ID :- 5400959178
Device:- Redmi K20 pro
Data :- cellular 44 m/s
Country :- INDIA

[toxic spade]

4th reminder... Dear team please assist...still no response....I've been playing on europe server from the start and suddenly for no reason my server has been switched to Asia automatically. Please change it back asap
Id: 5126634595
Device: Oneplus 6
Wifi & Data
Country: Pakistan
Server: Europe

[woeful yarrow]

Sir in all the servers and every single player have Ping issue started from yesterday...the ping goes 240 to 500 and There is 1 second Delay..we aren't experiencing the Game .. Please fix the servers ASAP ..,
region: Pakistan
NETWORK: Telenor
Handset/device: Realme C3
Issue started date: 7 December 2020
SERVER: ASIA, EUROPE, middle east
Please fix it ASAP ..,.

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[buoyant canopy]

My server has changed without me knowing, my in game character name is TRK丶DＡM工

[vale girder]

i not have skin ak but in my bag have

[spring gull]

I got Gold bar in metro Royal it was in my lock box and I dragged it in inventory but it is not showing in my inventory nether in my beg and I'm sure I haven't sold it 'cause my cash didn't increase id 5118395386

[tough loom]

I can't change my location to my country because it asks me to link my mobile number (of the country I'm changing to) but when I try to do it i don't get any verification code on my number

Numeric identification number : 554459846
Device : redmi note 8
Wifi : Ptcl
Country : Pakistan

[scarlet roost]

Increase Fps setting for the upper-midrange device of Snapdragon 700 else provide 50fps .

[umbral vessel]

Pls bring back old pubg menu

[rapid onyx]

We find an hacker, He is speed, movement... etc hacker. His character id is 61284830892

[tardy marten]

I want to switch server[#1-005]
Change server
Hi PUBG mobile sir can you Change my server because last time I was playing middle East and now my server Changed I want middle
East
Player name: ＬＩＸＤＹ・
Player id: 5187908211 Name bilalbhatti. Device iphone X. Country Pakistan. Wifi / Cellular : Zong.

[lethal silo]

How can I disable this notification. I can only play for 3 hours max. I'm already 21 tho.
Player name: deadbeatX
Numeric Identification Number: 5373192539

[stone hollow]

Please put an UAZ skin in the next Royal Pass

[iron bough]

stuck ._.

[toxic spade]

5th reminder... Dear team please assist...still no response....I've been playing on europe server from the start and suddenly for no reason my server has been switched to Asia automatically. Please change it back asap
Id: 5126634595
Device: Oneplus 6
Wifi & Data
Country: Pakistan
Server: Europe

[gaunt sierra]

please pubg add emulator or mobile device option in team recruitment

[sturdy spruce]

I need to change the country in the game. It is now the country of Romania and I am in Egypt and he asked me to wait 60 days, but I need to change it now because I am playing the bonus tournament.
id : 5549336424

[opal anvil]

Hello, I accidentally change my server in room and I didn’t see the message to a agree this
Please reset my server back to Europe

5165331707

[rapid gyro]

i am not abale to generate code for beta version, it is telling that you weren't abale to obtain the advance combat squad leader position , but dont give up my id : 5413630780

[hard hinge]

Enemies not visible, stay on start screen not loading
Id= 5135494210
Device= iphone 11
Internet= wifi
Country= Turkey
Server= Europe

[plucky fiber]

Why everytime when i start my game pubg show me this😡

[fast sedge]

Some people open crates and luckily get M4 glacier or any other upgradable skins ...but to upgrade they need material but unfortunately u have to afford materials atleast for them u can make them affordable so that they can use that and upgrade skins...... like for buying paints we use silver fragments to buy it like that u can also put material so that people like us can buy it. So PUBG please look after thispray

[vestal shard]

Do this thing he said only after I get my free glacier m4..

Bring back arctic, survive till dawn both modes..

Fix loots in arcades.

And Fix the stupid survive missions in Metro royale.

[lofty zinc]

Please add unlinked feature for E-mail/phone

[loud cape]

na server d sync problem

[viscid whale]

The game server has changed by itself. I want to return my server to Europe as I am classified on a European server. Please help me and return me to a European server
ID:555010035 It was lik this

[hardy flint]

The game server has changed by mistake i was playing in Europe . its change to middle east
Numeric User Identification - 5239171761
country - kuwait

[cyan horizon]

I’m (almost) unable to enter metro undercover mode. It can take 25-40 minutes. My two friends enter immediately together or separately, but whenever I’m with the team it takes forever. I’ve turned off all matchmaking settings, but it didn’t help. iPad Air 2, iOS 14.2. Same on different WiFi’s and also cellular. All of us are in Sweden. My user 5809299610, friends: 5970172338, 5863929153

[glass zinc]

Hello there, I am not sure if this is the proper place to post this (please direct me to the correct channel if not). That said, I have noticed a bug in Metro Royale, in relation to ghillie suits. Upon purchasing one, there is no way to equip it to your armor, nor a way to equip it as armor. The only way to actually wear it is to put it into your backpack, then load into a game, where it will equip as clothing.

After the game (assuming you have made it out), it is not recoverable, as it is a clothing item and the game will reset you back to your equipped clothing.

I am not sure if this is intentional, but I would assume it is not, given the fact that ghillie suits cost 200k to buy from the black market. Thank you for reading.

-- FosterGecko

[safe geyser]

Hello, I accidentally selected the North America server while setting up the room and my server has changed without any warning. Totally the fault of the game, I want to return to Europe, my old server, I am very victim and I am waiting for your support ..
Username: 『WM』 ๛ Serkan
My ID: 5351538347
Device: Samsung galaxy A9 2018
Cellular Data and Wifi
Region: Greece

[chilly pier]

Bring animated avatar (like GIF) to the game. Could something like this happen soon? @clear crystal

[zenith void]

Hey PUBG Mobile :
I AM PUSHING MY RANK IN KRJP FPP

THESE PLAYERS ARE HACKERS
THEY HAVE ESP HACKS, AIMBOT ,SHARPSHOOTER HACKS
KINDLY BAN THEM ALL PLZ 😭
THEY ARE PLAYING LIVIK KRJP FPP
IF YOU DON'T BELEIVE ME KINDLY CHECK THEIR GAMEPLAY 😔

Hackers character ID and (Names):

Character ID : 61240248631 (D E A TH)
Character ID : 61286172937 (Sattyadada)
Character ID :5808885577 ( paid pusher )
Character ID : 5199011660 ( 1952 Criminal )
Character ID: 5363802414 (Legend)
Character ID : 5511637623 (M24 MARUF)

[deft maple]

Please it is possible to get the African server back on Europe server because we are playing on around 250ms since 2 seasons now

[hollow basin]

Hello all,i need answer.Where to report a player for insult on a national basis?

[noble trail]

Please remove MK14 and pistols from sniper training
Us people who actually wanna train sniping can't because everyone is running around with mk14 and pistol
Sniper training is ruined because of mk14
Pic for attention

[left cape]

If you have experienced higher ping than usual lately, @noble trail, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[worn adder]

My account!! Please PUBG figure out why me and so many others are banned for no reason !

[hushed glacier]

I cant play i need change server to Europa now i Asia 900ping i need back to Europa i report twiter, gmail and discord but i dont get help 5days
I changed for misteik i play roome and changed Asia i need back Europa
Cant i get help???
My: ID 5155357843

[left cape]

If you have experienced higher ping than usual lately, @hushed glacier, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[nimble solstice]

Help I changed region by a mistakr

[carmine veldt]

A few days ago I could not enter my account, apparently everything started when a friend entered my account to buy uc ... When he left and tried to enter again I could not access, I only got a message.
"Account has been logged in with a newer version of the game, and can no longer log in with an older version. Please update to the newest version".
I tried to contact in-game customer service but they have not helped me.

[graceful bramble]

This İD CHEATER 👉🏻 ( 5124247203 )

[misty field]

How I disable auto opening scope when I'm using sniper rifles?

[queen flicker]

Feedback. Bring back unranked mode for squads so we can do missions inrpive gun skills by hot dropping and have fun with friends in classic mode without worrying about rank or kd.

[left cape]

If you have experienced higher ping than usual lately, @queen flicker, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[frozen onyx]

Why i CANT take my enemies weapons in Metro Royale

[stark mesa]

I got banned for 7 days and am not hacking why is that PUBG

[neat compass]

I accidentally punched the European server in the room and my server moved to the European server I want to move to Asia server again i got bad ping on european server
Id : 5221917113
Device : Realme 3 Pro
Celluler Data and WiFi
Region: indonesian

[left cape]

If you have experienced higher ping than usual lately, @neat compass, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

I cant play i need change server to North America
Now im in server asia so lag to play
I NEED HELP TO CHANGE SERVER BACK TO NORTH AMERICA, pls
My id: Id: 550422782
TcT웃・Queeɳ

[short dust]

I need help switching back to Asia from NA
User ID: 51000849686

[frail bobcat]

After new update sound quality is not good. When enemies comes very close than footstep sound come.

[nimble saddle]

‏Hello, I accidentally changed my server Middle East because I was confused and didn't know anything about this new feature. Please reset (Europe) my server back to thank you

ID 5182993848

[slate lichen]

If you play with someone on another server and your game freezes requiring restart you may get stuck in thier server, happened to my account, crown 4 in NA and now i had to start from gold in Europe server, broken system

[dense cipher]

All that scam money and “esports “ tourneys but yall still cant fix the game lol

[lament aspen]

YOU SHOULD MAKE AN OPTION TO UNLINK THE EMAIL LINK, I THINK IT’LL HELP A LOT O PLAYERS

[lofty zinc]

Please add unlinked feature for E-mail/phone

[dapper chasm]

Digital User ID: 5266205476
Device: iPhone 12 Pro Max
Use a cell phone
State Saudi Arabia
The problem is that when opening the new feature of specifying the server, I located the server in Europe, and while playing some rooms with friends, I changed the server to the Middle East, and then I could not return it to Europe

[unborn prairie]

Hello pubg i have asus rog phone 2 please after this misrable update i have been facing too much drop fps from 90 to 40 just because a 2 squads pushed me on your tournaments

[sonic quest]

User ID: 5287096002
Device: Samsung S10 5g
Network : wifi & cell
Las Vegas, NV. USA
since metro update started problems, now I am not able to enjoy playing, even on death review I can see my player going back like 5-10 seconds, saw the opponent aiming and then had to readjust to across the street where I came from, they could have reported me since looked as I was maybe hacking or something similar fast running in reverse, takes too long to load, gets stuck either dead, picking up items, etc, etc, is this a known issue that maybe I could fix?

[dense holly]

Please include an option to make duplicate of buttons like crouch and prone as it is of fire button. Please help @sick widget

[gentle mountain]

YOOO some of the rocks and structures are missing textures in metro

[scarlet bear]

same they dont care about it, 60 days waiting is the solution they dont read or fix bugs lol

[tight storm]

Hi i don't know if this can count as a bug or not, but since I couldn't change the server after mistakenly changing it to south america, i thought i should create another account and play in middle east or europe with it, but then when i created a guest account it didn't even give me a chance to choose server and was auto locked on south america, after connecting twitter to it, it was still the same and I have to wait 59 days before changing it.
could you please help solve this issue.
yours sincerely, a player that really appreciates your efforts.

[pure oasis]

User ID: 61239911813
Device: Redmi note 8
Network: cell
India, West Bengal
Hi pubg mobile office I found a hacker in Pubg Mobile kr varsion.
This is the ID of the hacker : 61285174949

[tough loom]

I can't change my location to my country because it asks me to link my mobile number (of the country I'm changing to) but when I try to do it i don't get any verification code on my number

Numeric identification number : 554459846
Device : redmi note 8
Wifi
Country : Pakistan

[short dust]

Hey guys whilst i was playing scrims my sever changed and now it wont go back to asia i really need your guys help
User ID/numeric identification number: 51000849686
Device: Iphone 7
Country: AUS
WIFI

[full dagger]

I want change to back my current region bangladesh but can't change . Sms verification code received but when input code It's showing parameter error
Numeric User Identification:5124357243
Device:Xiaomi Note 5pro
Wi-Fi
Country: Bangladesh

[indigo flint]

Fix the server ranking pls. I switch between two different servers for a reason. Its not fair to lose points in your main server when u playing on a server ur friends play on ;-;

[fossil sluice]

User ID: 5133962306
Device: iPad 6 generation
Network: WiFi
United Kingdom
Hello, Excuse me my account first time was banned for one day writing down the reason that I used 3rd party application but I never used that kind of applications.
After 24 hr when I tried to open my account then I banned for 7 days for same reason ..
The problem is that I’m playing with another account nothing wrong with it only my main account.
For 3rd time I opened in Samsung Mobile but still banned me for 7 days i spend more than 12k $ on my account I never use any kind of 3rd part application.
Please help me and fix this problem. I can’t open my main account from any device I get banned for a week..

[woeful yarrow]

same me too and other famous youtubers faced same problem and lost their rank

[pearl phoenix]

??

[fresh matrix]

The game server has changed by mistake i was playing in Europe . its change to middle east. please change back to Europe.
Name- ØXËNG
ID- 5834165512

[quartz vault]

Can you please change my server to Asia I accidentally changed my server to Europe Name -Dc“)”)roxcee”)
Id - 5184534406

[river hollow]

Nice Scope Bug 4× is a 3× Scope .

[limpid dagger]

there is a problem with ping issues I am put into servers where i get like 300 above ping and there is limitations to exit the lobby as well please fix this issue for automatchmaking.

location :Nepal
mobile

[left cape]

If you have experienced higher ping than usual lately, @limpid dagger, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

Hi, theres a problem when I die, I cant watch spectate properly.

Oneplus Nord
Wifi
Philippines

[safe geyser]

Hello, I accidentally selected the North American server from the place marked in the picture while setting up the room, and my server has changed without any warning, it never gave me any warning. COMPLETELY MISTAKE OF THE GAME, it is not my fault I want to return to Europe, my old server, I am very victim and I am waiting for your support ..
Username: 『WM』 ๛ Serkan
My ID: 5351538347
Device: Samsung galaxy A9 2018
Cellular Data and Wifi
Region: Greece

[tame leaf]

👍

[white garnet]

Very unoptimized update from PubgM, facing fps drops, want old PubgM back....

[native dome]

Dear pubg mobile, my account got banned for 1 day of violation of user agreement can you please unban my account and I have never used any hacking devices

[wicked sentinel]

Can't change my location back to Pakistan. I am not getting OTP. I missed urdu voice pack due to this.
I complained too many times in Pakistan Pubg discord server. But didn't get response. Kindly fix it.

[topaz sigil]

@pearl phoenix I will help

[rotund ridge]

The consistent FPS drop in game is pretty frustrating especially if i was in a scrim or a tournament, please fix this problem because i can't play the game anymore and it's making me lose every fight.
IGN: udzSTOP
ID: 515279124
Device: OnePlus 7 Pro, 12GB RAM.
Internet: Wi-Fi
Country: Libya
Server: EU

[frail matrix]

Hello, I accidentally selected the North American server from the place marked in the picture while setting up the room, and my server has changed without any warning, it never gave me any warning. COMPLETELY MISTAKE OF THE GAME, it is not my fault I want to return to Europe, my old server, I am very victim and I am waiting for your support ..
Username: 『N么BI』Muja
My ID: 5509087127
Device: PC Player
Region: Germany
Server: Europe
Internet: LAN( Wi-Fi)

[warm vale]

again server freez hacker in game

[candid garden]

Hello, My account has been banned for one day but my tier has been resetted for no reason.
What's the reason for my ban
My ID: 5321972982

[full harbor]

ADD Email Unlink Option

[rapid gyro]

Plz help beta code not generating
Id : 5413630780
Device : honnor holly 2 +
Playing in wifi
Country: Netherlands

[rose harbor]

I want to report some YouTube channel who Provide PUBG Hacks Any Solutions Available here ?

[left cape]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @rose harbor:

:white_small_square: http://bit.ly/37Lgfbm

[frank sparrow]

Hello
ID540635189
Name:davyar222
Feedback: this acc has been banned for no reason
One reason was I downloaded pubg kr and connected with same acc as the normal one and when I came back it was banned for 3650 days
I need to unban it please I only hav that acc
By :player 6:07 Tuesday December 10
#help #unban #acc_unban

[left cape]

Please use #questions for PUBG MOBILE-related questions, @frank sparrow.

[tough jolt]

The advance map metro mode won’t start in SouthAmerica server at all. Waited over 7minutes on and off for hours . Both solo vs squad or full squad with randoms .

[cyan crag]

I did not get the new lobby please help me i want the Christmas lobby

[woeful yarrow]

@cyan crag bro this is server problem of PUBG so they dont respond us

[gritty pecan]

i played livik a lot but sometimes the spike trap's texture doesn't loads.
when i try to throw it,it shows fist fighting animation.

[deft venture]

emulator

[buoyant canopy]

@frail matrix I’m having the same problem with the server, did you get help?

[shy narwhal]

Bro my pubg Id was hacked... Any solution... Plz...

[left cape]

Please contact the customer service via the in-game settings for further assistance, @shy narwhal.

[tiny temple]

@topaz sigil ofc you will Thief

[heavy jungle]

I will make this as clear as humanly possible. The announcer you have for all 'arena' modes is SHIT, you NEED to higher a new one

[tidal jacinth]

Lag when processing maps in PUBG mobile game and,deletion and restoration of items in the training area

[deep sand]

I just went in a Metro Royale Game Solo, and I spawned in the ground... after that I couldn’t get out or play. Then when I left I lost everything...

[oak nexus]

Hello team ,
please help me, I need to switch my server

Nickname: T乄A͜͡bdulla
ID: 5296563078

I send via e-mail & in-game support without any help

Thanks

[hushed glacier]

Hello dear PUBG MOBILES SUPORT_ i don't get hellp i send to twitter discords and Gmail.

5days whaiting but i can play Asia /MS very big 900-300ping/MS

I play with ROOM I press changed

Asia for MISTAKES

I am not given any warnings that I will be forbidden to return to Europe 59d

and I really swear I didn't know there was a new updated that gives time_out 59d

I wanted BACK (EUROPA)

Game

ID:5155357843

Sorry for the inconvenience dear:LINAS

[left cape]

If you have experienced higher ping than usual lately, @hushed glacier, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[round helm]

In the full version I have firing issues often. I use the claw method and while running and looking I can scope in and out but alot of times won't be able to fire when an enemy is in front of me, I have to let off my thumb then fire and regain control with my thumb. I wonder if this is similar to the screen lock cheat that people still get away with using? This only happens when I encounter an enemy and have them in my site, and this is the only game I've ever had this happen, and its always only the fire button that won't work.

567365967
Note 10
Verizon
USA

[hazy river]

Solve the fucking South African server problem

[ruby ledge]

Hello dear PUBG MOBILES SUPORT_ i don't get hellp i send to twitter discords and Gmail.

5days whaiting but i can play Asia /MS very big 900-300ping/MS

I play with ROOM I press changed

Asia for MISTAKES

I am not given any warnings that I will be forbidden to return to Europe 59d

and I really swear I didn't know there was a new updated that gives time_out 59d

I wanted BACK (EUROPA)

Game

ID: 5422459639
dfPROKUROR

[left cape]

If you have experienced higher ping than usual lately, @ruby ledge, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[sudden sage]

-fuck you

[coarse yacht]

Allow clan owners to ban a person from joining their clans, it’s unfair having to change clan settings because of just one person

[meager willow]

Please download the Facebook application and try again.

[alpine meadow]

Hello

[reef frigate]

Hello please help my server is changed without any order of me my Id : 5401973988
ASR | Abdulaziz
Please I want back to Middle East server I’m now in crown || tier ... I don’t know why they changed my server to North America

ID : 5401973988
Asus Rog 2
Wi-Fi
Kingdom of Saudi Arabia

[chilly pier]

I want to understand why Chinese Pubg Mobile (Game for Peace) is better than Global Pubg Mobile. ( Optimization, weapon patterns etc. ) @clear crystal

[rotund ridge]

The consistent FPS drop in game is pretty frustrating especially if i was in a scrim or a tournament, please fix this problem because i can't play the game anymore and it's making me lose every fight.
IGN: udzSTOP
ID: 515279124
Device: OnePlus 7 Pro, 12GB RAM.
Internet: Wi-Fi
Country: Libya
Server: EU

[sick hemlock]

The new frost update brought the lag/fps drop/desync as it was when 1.1 was just released. It's super bad, it was fine a day before 10th.

[azure lake]

Dear sir/mam
my account is ban I'm not agree with this
My account user id: 5267911404
Nickname JUTT AA
Dear sir my account was banned and I'm not agree with this Because my
account doesn't violent your guidelines And Some how my account got ban so,
recheck it and recover my account and give it to me.

Thank you Your sincerely

[drifting vapor]

I went into where you put into a room code. N was just looking at the open rooms and I hit the different server button in that part and it completely changed my server. With out even asking or nothing just changed it. I do not play in Europe and do not want to. I am in NA how can I get this fixed since this is a in game bug since u should not be able to change servers in that area. My ign is 520686165 . I just want back to NA. I've tried customer support and get no where the bits are annoying.

[full turret]

brightness problem on new event

[hearty nacelle]

Hello, I want to report a cheater, how?

[verbal palm]

Since the last update, often stuck in the loading screen, almost always can't come back into the game.

ID: 5161654635
Region: Indonesia
Device: OnePlus 6
On mobile data.

My friend who uses iPad also facing this problem. Thanks for the free minus points 👍

[left cape]

Hello, @hearty nacelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

[neon trellis]

Server crashed, lost expensive items in metro

[full dagger]

I want change to back my current region bangladesh but can't change . Sms verification code received but when input code It's showing parameter error
Numeric User Identification:5124357243
Device:Xiaomi Note 5pro
Wi-Fi
Country: Bangladesh

[cyan dagger]

Beta 1.2
No changes for these bugs from 1.0 update.
Flashes should explode 0.7 seconds after impact not 0.7 seconds after landing. There is no consistency right now. If it is not possible to do it like it's meant to be on p.c just give us back the consistency

[distant pawn]

Hey I have a proplem
When I had made my account I had choosen that my content is Europe but. Iam from Egypt In Africa.. So the "Change Region" button doesn't appear to me at my settings.. How can I solve that problem.?
ID: 5844375577
Region: Egypt
Name: ・ッمهند・
I already sent a message through the game support but they haven't given me a solution

[fervent granite]

Not tryna be controversial or anything.

1:
PUBG should Collab with other games, like:

• Fortnite

• COD Mobile

• Warzone

If we collabed with Fortnite, event though it's season 15 for them, they are collabing with other games and making them skins,

If PUBG collaberated with Fortnite, people will buy the skin and try out PUBG which will make tons of Money.

(They probs use the guy in the logo tho as the skin)

PUBG should also, upgrade their graphic engine.
The one rn is okay, but if they upgrade it.

People will actually start liking the games Graphics.

[regal saffron]

We have a server lock and this shows up wow pubg good job

[thorny yew]

Dear Pubg Team, I switch my server to krjp by mistakely and i cannot play pubg in 400 - 500ms i feel very laggy to play in krjp. my server is asia i want to switch my server to asia . Hope you understand my problem . Please Make Asia ASAP !
Game name - SakanaMi
uid - 5859132528
Device - iphone 7
Connection - wifi
country - nepal

[woeful yarrow]

Hello, I want to change my server from the Middle East to Europe
Because it was changed by mistake due to a technical defect in the room when specifying the server.

[livid sundial]

pls sir fix lag in when we did a smoke and go inside the smoke make my game lag and fps drop

[fresh matrix]

what happen to this game after that small update its full of lag now and my sensitivity changed idk how

[knotty geyser]

@narrow lotus DM me the link.

[hoary flax]

Pubg have so many fucking bugs fucking fix them after update it became laggy and the ping always stays on fucking 900

[left cape]

If you have experienced higher ping than usual lately, @hoary flax, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

Hello, I accidentally selected the North American server from the place marked in the picture while setting up the room, and my server has changed without any warning, it never gave me any warning. COMPLETELY MISTAKE OF THE GAME, it is not my fault I want to return to Europe, my old server, I am very victim and I am waiting for your support ..
Username: 『WM』 ๛ Arıza
My ID: 586639255
Device: huawei p30 lite
Cellular Data and Wifi
Region: Greece

[hexed badge]

I know the link from where the hacks are sold

[chilly oracle]

I also get the same problem like @mustafa16#9668 it doesn't event ask like confirmation to change it it just changed like that.

Username : FRR乂ZERO丨DT
ID : 5145360064
WIFI
Country : Malaysia

I also get same problem as the person above me it never gave any warning or confirmation to change the server and it changed to Europe. PLEASE CHANGE IT BACK TO ASIA. I am experiencing very lagging because of it.

https://cdn.discordapp.com/attachments/631841065627942914/786899017397174293/Screenshot_2020-12-11-18-13-00-74_dac7cc7571c39b392df64923967cf7da.jpg

[waxen mortar]

Is this a bug, pls @sick widget tell my what wrong with my rank point

Id number:597224836
Nickname:BFDRexygon1C
WiFi
Indonesia

[plush lintel]

bots dealing more damage.
ID:530827103
WiFi(5G router)
Romania
Iphone Xs

[drifting vapor]

Can I please get my server changed back to North America. Its been 2 days trying to do this ... my ID is 520686165 . Where you can go into custom rooms and put room ID number in there server select button changed my whole server to Europe. Please can I be put back into NA since I have tried customer support ingame and get no where with those bots that don't help at all.

[green monolith]

yo is undercover under repair right now? because i cant seem to connect an undercover match for a week , almost two now. please fix it if its broken bcuz im not the only one with this problem, and also these mofos with the level 4, 5,and 6 armor be camping all the time making me broke as f

[left cape]

If you have experienced higher ping than usual lately, @green monolith, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[humble pier]

Bug where your teammate can't see you vice versa. Cars become invisible, extremely crucial in duo ranking. Pls fix it. Bug where cars get stuck inside of the ground.... Bug where player gets stuck with in a stair or certain object, have to nade him in order to get him out..pls fix....and the list goes on
ID:5138847166
Device: K20 Pro
Wifi
Australia.
None of these information are related tot the bugs, they're all over the place

[worldly yacht]

Spectators can't view their friends/teammates properly. The enemy is only shown on the screen after receiving damage. Is it a glitch, or is it how it's supposed to be?

[woeful yarrow]

When you go prone in metro royale with 8x scope, this annoying thing pops up when i enter the grass, but when i leave the grass its still there. But its only if im prone

[eternal needle]

From today Nepal players are getting 200ms ping will it get fixed before 90-100ms

[left cape]

If you have experienced higher ping than usual lately, @eternal needle, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[woeful yarrow]

привет техническая поддержка pubg mobile. Меня забанили на 10 лет. Я играл честно, покупал валюту через вашу игру, не пользовался редакторами. но получил бан. Я уверен, что это какая-то ошибка. проверьте мой аккаунт еще раз !! ник: MokiEdJORKA ID: 5219990233

[knotty geyser]

Report them via in-game, @hallow goblet additional information can be forwarded via in-game customer service.

[left cape]

Please do not use languages other than English, @woeful yarrow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[woeful yarrow]

After a couple updates ago all buttons/letters are way to small I can’t make them bigger that’s max. Is there a way I can fix that? ID:5436966924,Honor play,Wifi,Germany

[noble trail]

That's a pretty stupid place to place a boat spawn

[opal anvil]

Hello, I accidentally selected the middle East server from the place marked in the picture while setting up the room, and my server has changed without any warning, it never gave me any warning. COMPLETELY MISTAKE OF THE GAME, it is not my fault I want to return to Europe, my old server, I am very victim and I am waiting for your support ..
ID: 5165331707
Device : iPhone XS
Use Cellular data
Region : Jordan

[woeful yarrow]

i get sooo many lag(low frame drop) if i play with cellular, i use iphone 8

[lost cedar]

I cant get Out of my stats after j clicked on them
I have to restart the game
You See No more Options on the right side

Germany
Realme 6 Pro

[dawn heath]

Why i Can't play tdm ?

[serene valley]

Hi!
My id 550422782. My rank is Ace 8 and almost Conqueror at this moment in server North America
I was using the room card to create a warehouse tdm match with my foreign friends. I did mistakely chose server Asia and my server has changed without any warning, it never gave me any warning, and now I can not play NA again. Can I get a chance to change back to North America please! I have been spending lots of time on ranking
My id: 550422782 ( TcT Queen)
Thank you so much!

[primal parcel]

When will the metro mode be removed?

[wheat arrow]

High ping Issue In Pakistan

[left cape]

If you have experienced higher ping than usual lately, @wheat arrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[gusty wigeon]

Hallo I accidentally changed my server to North America from Asia in the custom room screen now I can't push my rank in Asia anymore. Plz help. Also plz change it so you can't switch servers directly in custom room screen so u need to go to settings to change it. It should ask one confirmation before changing server on room screen.
Id:- 5742414299
Ingame name: HYRxBeastOP
Device: infinix
Cellular
Nepal

[timber badger]

We are facing high ping in Pakistan from two weeks like 220,233, 260. My all team-mates have this ping problem from a week. Before this we r playing on 168, 156, 148 & now 200+ big difference man, in both servers Middle East & Europe.
Player ID: 5389485388
Network (PTCL):
Server: Europe & Middle East

[dense cipher]

Cant sprint without getting frame skips, screen locks randomly and I have to relift finger to perform the action, All that on ios 14 lol trash optimisation Now it aint even optimized on iphones anymore

[woeful yarrow]

If you have experienced higher ping than usual lately, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection@timber badger

[left cape]

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[rare gazelle]

@clear crystal can you help me please!

[ripe bridge]

Hello, dear developers. There was a situation in Metro Royal that I was killed by a level 2 boss. I was wearing level 6 armor and a Top-quality M416 weapon (with top-quality accessories) and the rest of my stuff. Since I was playing in the lobby with friends, they picked up my level 6 and top-quality M416 armor and wanted to give it away in the next game. But when they returned safe and sound, my Top-quality M416 went missing from one of my friends. It shouldn't be like this. Please return my m416 of the Highest quality, I saved up for it for a very long time.

[lethal hill]

Hello . In the 15th season, I played on the server Korea and Japan, and
when the 16th season came out, I did not change the server and now I have
to wait 60 days. Can you change my current server to Europe my id is
5378940607

[meager venture]

Hello. I recently purchased a new Galaxy A71 phone. However, I was dissapointed to find the extreme fps option is not available. Is this option going to be added in a future update, or am I stuck with ultra fps??

[grizzled junco]

In my inventory ,while holding an awm,it shows me that I have a skin for it,but I actually don't,every time I grab an awm and open the inventory it shows me a different skin for it,not a must fix bug but just to let you know
•Samsung Galaxy A10
•Cellular
•morocco
•EnderWigin7

[fresh matrix]

@grizzled junco better awm with skin than no skin😂😂😂

[feral pilot]

Please give attention to bugs it’s happening like from 2 weeks I can’t even login the game , Tried this on multiple devices but failed! Kindly assist me for the solution, also tried reinstalling the game but couldn’t help ... so be specific about the solution!

[oak basin]

Hello Dear PLAYERUNKNOWN'S BATTLEGROUND MOBILE customer support team!

I have been playing in the middle east since season 16 arrive, you can check the statics of my middle east server. I also increased the rank in the middle east and reached Ace star 2, but I don't know maybe by mistake my server was changed from Middle East to Europe. I tried to change the server but 56 days left to change. I can't wait that too much. Because of this my rank and all my hard work is wasted. My dream is to get conquerer frame. I Can't raise rank in Europe from the beginning. I want to change my server Europe to Middle East so I can start rank again and fulfill my dream of conquerer frame. I already contact with customer support team in game 6 days ago but no response still waiting. Please help me.
thank you❤️

Nickname: SPS丶rehmanメ
ID: 5900180244

[fossil zodiac]

Hello Dear PLAYERUNKNOWN'S BATTLEGROUND MOBILE customer support team!

I have been playing in the middle east since season 16 arrive, you can check the statics of my middle east server. I also increased the rank in the middle east and reached Ace star 2, but I don't know maybe by mistake my server was changed from Middle East to Europe. I tried to change the server but 56 days left to change. I can't wait that too much. Because of this my rank and all my hard work is wasted. My dream is to get conquerer frame. I Can't raise rank in Europe from the beginning. I want to change my server Europe to Middle East so I can start rank again and fulfill my dream of conquerer frame. I already contact with customer support team in game 6 days ago but no response still waiting. Please help me.
thank youheart

Nickname:ツZiad〆
ID: 5361407879

[frank shuttle]

Hello, I accidentally selected the Europe server from the place marked in the picture while setting up the room, and my server has changed without any warning, it never gave me any warning. COMPLETELY MISTAKE OF THE GAME, it is not my fault I want to return to ASIA, my old server, I am very victim and I am waiting for your support ..
▫️USER Id : 5221917113
▫️ Device : Realme 3 Pro
▫️ Celluler Data and WiFi
▫️ Country: indonesian

[sand escarp]

1/3 times i try to open a crate the game soft loggs and i cant do anything but restart it
id: 61243086943 (kr version)
device: Redmi note 9
connection: Wifi
country: Romania

[amber cobalt]

Hi .. I lost my acount after the update linked to facebook .pleas help

[smoky prawn]

I guess having to wait for over an hour to play Undercover mode isn't a bug. LOL. Undercover mode works but the wait is a problem. But that isn't the Bug. When the timer goes over an hour, it doesn't display properly.
Europe server
3 different Samsung devices
My id number 554765407
I have tried to send a screenshot of the timer but the forum will not let me.

[woeful yarrow]

there is a bug with MK14 we cant hear sound of the gun common to every users

[coarse yacht]

It’s boring to have the same profile backgrounds now after seasons of having the freedom to change it whenever a new one comes out

[small patio]

@heavy jungle no death threats.

[summer hawk]

I need help my account a hacker altered the vercion I tried to steal now I cannot enter my account this is my ID: 5833062388 I have all the access to my account my contact email [e-mail]

[woeful yarrow]

hi tech support pubg mobile. I was banned for 10 years. I played fair, bought currency through your game, did not use editors. but got banned. I'm sure this is some kind of error. check my account again !! nickname: MokiEdJORKA ID: 5219990233

[left cape]

Please use #questions for PUBG MOBILE-related questions, @woeful yarrow.

[reef frigate]

Are you kidding me pubg? The bots knocked me out while I’m full health

[austere prawn]

Help, I was in rooms, and I went to see the servers to see how the (ms) were and by mistake I pressed North America and the server was changed, so I could not return to the South American server, I am from Chile ..
Name: 尸 尺 Cris
connection: Mobile data
ID: 5246153008
Country: Chile
Device: Samsung Galaxy s10plus

[left notch]

can't even log in sometimes. It's stuck loading in the lobby constantly. it's not my network , it's in the game . Please fix this .

[knotty geyser]

Enough with the re-post, @dry ravine.

[modern lintel]

I can't play the metro royale and when i exit to lobby i lost all of my items, fix this!

ID: 5418419997
Device: Realme 6 Pro
Wi-Fi
Region : SEA , Indonesia

[dusk hemlock]

Peace be upon you. My account has been banned for ten years, and I have not established or confused any rules that violate the laws or download the game from a third party. 5129088274

[spiral maple]

I would like to report someone who logs into my account via Twitter. I would like to declare the account for 7 days and cancel the link from Twitter



[narrow lotus]

Please Fix Lag..when i update 1.0 version..
Then lag Start.. please fix the lag.i not feel better game experience.for laging issue.i mean frame drop..
Always when i update 1.0 version
I'd: 5858891906
Device: Xiaomi mi a2 lite
Wi-Fi
Region : Bangladesh

[shrewd lava]

I mistakenly gave my server to the Middle East. Now I would like to know how to get to Asia

[crystal tapir]

Wait for 60 days to change

[reef forge]

PUBG needs to address this match server timeout bullcrap it’s freeking annoying asf just kicked my entire team from a damn game like wtf fix this issue like NOW!!!!!

[dry mirage]

the server changed itself, I don't know how it happened, but I changed to North America, and although I used to play in Europe.

My id: 5112372266

[pure mesa]

Why there are no M762 Skin in this game? No M762 in Rewads, No M762 on UC Purchase, No M762 on RP. Why??

[woeful yarrow]

Pls fix crate drop rates

[main pelican]

1 : There is a snow castle glitch which makes you stuck if you use surfboard at water.
Fix : Restart the game

2 : Please make the red dot scope's Dot in Smooth - HD Graphics like HDR graphics.

3 : Please bring back Season 4 Winter theme music Please Please Please. That was the best theme ever. Please Please Please😭😭😭😭😭😭😭😭😭😭😭😭😭😭Old memories... pubg plzz bring back this song again

[floral cypress]

I was in the room section trying to create a room for me and my friends , I clicked the server option to check for better (ms) Ping to choose from, then I clicked North America and it has been switched to North America without asking my permission about the 60days new policy, when the room ended and backed to lobby I've found my server in game setting has been changed from my old server Eroupe to the new one North America,
I need some one to help me, the in-game customer service keep ending the conversation even before I explain my problem.
Name : ファガスع๛
ID : 5476444754
Country : Sudan
Device : Samsung galaxy A50
my ranked server : Eroupe
I need someone to guide me how I can fix this, it's not my problem if there is a glitch inside the game that would change my server without asking me whither i accept that or not, and even without showing me the server change period

[left cape]

If you have experienced higher ping than usual lately, @floral cypress, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[meager venture]

Hello. I recently purchased a new Galaxy A71 phone. However, I was dissapointed to find the extreme fps option is not available. Is this option going to be added in a future update, or am I stuck with ultra fps??

[woeful yarrow]

ID :5251560367
Device :PC
Connection :WIFI
Country : Palestine
i want changd server to Europe

[fervent fossil]

[fickle crater]

Please fix higher ping issues since the server locked.

▫️Numeric User Identification 5221714761
▫️ Device iphone 7
▫️ Wi-Fi/Cellular Wifi
▫️ Country Pakistan

[left cape]

If you have experienced higher ping than usual lately, @fickle crater, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[lethal hill]

In season 15, I played on the server Korea and Japan. In season 16, I could not change the server because I have to wait 60 days. I am in Europe and therefore I have a large ping. How to change the server without waiting 60 days? My id is 5378940607.

[left cape]

If you have experienced higher ping than usual lately, @lethal hill, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[deft maple]

So recently i accidentally switching server from Asia to Middle East.This happen yesterday when i was looking for room (scrims) the i accidentally clicking server list and selecting Middle East,then it says "Changed to Middle East".There is NO CONFIRMATION at all from the game,because i didn't change it from the settings.I need some help,i didn't want to wait for 2 months,even when i play with my friend from Asian server,my match was counted as Middle East and my tier is Bronze.I was contacting in game CS for like 4-5 times,but their response isn't helping at all.I saw some youtube tutorial about switching server via in game CS but it says that i must contact before 1 Dec.But my accident was yesterday.

Numeric User Identification : 5511038065
Device : Asus Zenfone Max Pro M1
Connection : Wi-Fi
Country : Indonesia

[left cape]

If you have experienced higher ping than usual lately, @deft maple, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[wild hare]

Please fix this issue

[boreal jungle]

I am having multi touch problem after recent update. Please help

[ember relic]

if i ride a motorcycle , i cant get out the motorcycle , pls help i am using huawei nova 3i , i am in malaysia

[amber cobalt]

Hi .. I lost my acount after the update linked to facebook .pleas help

[sullen summit]

Personally I don't know if this is the right place to ask,regarding to light grip and half grip,they both increase recoil recovery but after some analysis of them, I figured out they don't,is this supposed to be a bug? Because stability and recoil worked properly, the only thing that doesn't work is recoil recovery

[storm gust]

i was play in middle east but automatically my server was changed in europe plz help my rank in top 3005

[left cape]

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @fading forge:

:white_small_square: http://bit.ly/37Lgfbm

[remote heath]

The bot killed me by 2 ammo how

[long void]

Hey everybody how can I report a problem to the pubgm support about server changing please 🙏

[little coral]

Hey, I’ve hated this bug a very long time. Why does sometimes the bullets dont hit the player? It ‘s really annoying. Recently, I just got knocked by an enemy because of no damage given. I shot an awm in the head...

[terse river]

On December 4, I don’t know how my server was changed from North America to Europe.
I would like to change it back to North America.
Numeric User Identification : 5227891748
Device : IPad Air 2
Connection : Wi-Fi
Country : United States

[burnt ledge]

How can I reset an email in PUBG

[karmic ether]

Why do I get ban when I enter pubg mobile

I am having a new version of pubg without any 3rd party or cracked client

Please help me

[timber gyro]

[uneven rune]

My bad, @heavy jungle. Please post it again.

[latent fractal]

I was pushing rank in solo and just once. I teamed up with enemy in game and i was at crown 1 tier and pubg banned me for 1 day after that i was just 100 points behind conqueror. And they reset my tier to bronze.
That's not fair.
I met so many teamup why they didn't get banned .
Iphone 8 plus device
Connection: Mobile data
Numeric user identification: 5236915939
Country: Pakistan

[pearl phoenix]

HOW DID I DIED ???????????? THIS IS SO INSANE PUBG!!!!! AND PLEEEEEASE FIX THE LAG ISSUE ITS GETTING OUT OF NERVES NOW.
5225643090
HP LAPTOP
WIFI
UAE

[unreal ravine]

Hii one of my friends account got banned and saying that it used third party but he did not use any apps and rebooted the entire divice and still it gave him ban 5230052234 This is his id pls do something about is

[queen flicker]

Feedback fix the unacceptable dysync and packet loss for nothern united states and stop giving south americans huge ping advantage in NA.

[left cape]

If you have experienced higher ping than usual lately, @queen flicker, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[knotty jungle]

I downloaded pubg mobile from the link on the instagram downloaded every resource and logined. The next day every thing was same as i downloaded the app i need to uninstall it and install and download everything again please help @Viasy

[drifting vapor]

I went into where you put into a room code. N was just looking at the open rooms and I hit the different server button in that part and it completely changed my server. With out even asking or nothing just changed it. I do not play in Europe and do not want to. I am in NA how can I get this fixed since this is a in game bug since u should not be able to change servers in that area. My ign is 520686165 . I just want back to NA. I've tried customer support and get no where the bots are annoying.

[azure echo]

Servers are laggiiiingggg!!!! Fix this pubggggg ❗❗❗
Europe server

[deft maple]

So recently i accidentally switching server from Asia to Middle East.This happen yesterday when i was looking for room (scrims) the i accidentally clicking server list and selecting Middle East,then it says "Changed to Middle East".There is NO CONFIRMATION at all from the game,because i didn't change it from the settings.I need some help,i didn't want to wait for 2 months,even when i play with my friend from Asian server,my match was counted as Middle East and my tier is Bronze.I was contacting in game CS for like 4-5 times,but their response isn't helping at all.I saw some youtube tutorial about switching server via in game CS but it says that i must contact before 1 Dec.But my accident was yesterday.

Numeric User Identification : 5511038065
Device : Asus Zenfone Max Pro M1
Connection : Wi-Fi primarily,sometimes cellular data
Country : Indonesia

Once again,Please,i need some response.I believe it is a game mistake who don't put such confirmation alert,so when i clicked it by accident,it happens.
I don't need compensation or others,i just want to get my account back to Asian server...This is a serious issue

[jaunty dome]

Hello

[storm gust]

my server was changed mistakely i want to switch server

[obtuse depot]

So i have a video of hack how can I send you

[remote harbor]

My server was charged by mistake , now I want to change my server to asia plz help me

[pseudo stag]

My server was changed to middle east by mistake and i wanna switch back to Europe please help

[quiet coyote]

How to fix this

[lofty zinc]

Please take this action pubg we need a unlink feature for this please 🧎🏻

[compact plover]

How come I hotdrop like this ? Ipad 6 takes a liftime to render fix please

[round root]

[unreal palm]

Portrait mode when switching to FPP and scoping in cheer park. It spawned me into water then this happened.

[left cape]

If you have experienced higher ping than usual lately, @unreal palm, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[reef frigate]

Please change my server #old message

[next cobalt]

Hello, PUBG MOBILE company. I want to disassemble the connection to an electronic file on my account because I was stolen through it and I want to unlock it, but there is no option that allows me to disconnect the connection. Possible help and thanks for your help

My Account id : 5295839881

[floral cypress]

so why i have to stuck on this server? when its not my problem , it has been changed because of a glitch in the game, it changed without asking my permission to change it, people can lose their main server easily when creating a Room, there is a glitch in there , and you didn't solve it now am paying the price of your problem
I was in the room section trying to create a room for me and my friends , I clicked the server option to check for better (ms) Ping to choose from, then I clicked North America and it has been switched to North America without asking my permission about the 60days new policy, when the room ended and backed to lobby I've found my server in game setting has been changed from my old server Eroupe to the new one North America,
I need some one to help me, the in-game customer service keep ending the conversation even before I explain my problem.
Name : ファガスع๛
ID : 5476444754
Country : Sudan
Device : Samsung galaxy A50
my ranked server : Eroupe

[left cape]

If you have experienced higher ping than usual lately, @kind obsidian, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[paper mirage]

Please fix the lag issues !

[cobalt ice]

😩

[shrewd steeple]

Thank you PUBG💯 💯 💯

[desert pivot]

This makes me go thro the wall.

[edgy estuary]

Hello, I accidentally changed my server to (Middle East) because I was confused and didn't know anything about the new feature. Please rest my server back to (Europe)
thank you.

Id : 5262950702

Email : [e-mail]

Cantry: libya

Wifi

[fast estuary]

Pubg im stuck on north America server when i was trying to enter a room match...is there any way you guys can help...it was your mistake it didnt even ask to confirm ....😡 😡 😡 🤬 😰 😰 😰 😰

[deft maple]

THIS IS MY THIRD REPORT.So recently i accidentally switching server from Asia to Middle East.This happen yesterday when i was looking for room (scrims) the i accidentally clicking server list and selecting Middle East,then it says "Changed to Middle East".There is NO CONFIRMATION at all from the game,because i didn't change it from the settings.I need some help,i didn't want to wait for 2 months,even when i play with my friend from Asian server,my match was counted as Middle East and my tier is Bronze.I was contacting in game CS for like 4-5 times,but their response isn't helping at all.I saw some youtube tutorial about switching server via in game CS but it says that i must contact before 1 Dec.But my accident was yesterday.

Numeric User Identification : 5511038065
Device : Asus Zenfone Max Pro M1
Connection : Wi-Fi primarily,sometimes cellular data
Country : Indonesia

Once again,Please,i need some response.I believe it is a game mistake who don't put such confirmation alert,so when i clicked it by accident,it happens.
I don't need compensation or others,i just want to get my account back to Asian server...This is a serious issue

[left cape]

If you have experienced higher ping than usual lately, @deft maple, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[quartz dew]

There is no fire effect on molotov if i switch the grapich high

ID : 587599490
Device : Redmi note 9 pro
County : Indonesia
I use data cellular but sometimes use wifi

[vale jewel]

add region card on shop

[light girder]

I'm having a bot problem last match i saw a bot when i was going to kill him before that he killed me with 2 shots of m762 i was wearing level 3 helmet and vest my ping was also good please fix this problem or else it'll be difficult to play pubg

[left cape]

If you have experienced higher ping than usual lately, @light girder, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[polar torrent]

I think as soon as I landed ingame and I landed on a car and drive my camera in tpp is bugged and won that match

[woeful yarrow]

This bug is happening to me from season 9 I think only low end device have this bug in tdm

[chilly oracle]

Username : FRR乂ZERO丨DT
ID : 5145360064
WIFI
Country : Malaysia

It's not my fault because they never warned or anything it changed by it self while entering room. THIS IS MY SECOND REPORT PLEASE TAKE ACTION. It never gave any warning or confirmation to change the server and it changed to Europe. PLEASE CHANGE IT BACK TO ASIA. I am experiencing very lagging because of it. I really hope Tencent will take action of this issues and return people who are effected by this to their main server.

https://cdn.discordapp.com/attachments/631841065627942914/786899017397174293/Screenshot_2020-12-11-18-13-00-74_dac7cc7571c39b392df64923967cf7da.jpg

[rich gorge]

Hey... there is a glitch in miramar where the red zone appears in the map during the whole map. There is no bombing but the map shows red zone. It is very confusing please fix this.
Iphone 11
Wifi
Australia
5107877990

[boreal jungle]

I am playing in asian server. And game seems to be very laggy.

[pearl phoenix]

Kindly hire new mods on discord who has atleast someone knowledge other than resintall or restart the game. PLEASE

[rustic magnet]

Gunshots aren't registering

[graceful sierra]

I got this bug at the left bridge on erangel please fix it consider theres no way to get out from there

[split tartan]

The following account provides pubg mobile hacks https://twitter.com/p0bg_m0bile
wanted to report it, in case you can do something about it
Thanks @knotty geyser

[knotty geyser]

@split tartan #news message

[woeful yarrow]

Hello, I accidentally selected the North American server from the place marked in the picture while setting up the room, and my server has changed without any warning, it never gave me any warning. COMPLETELY MISTAKE OF THE GAME, it is not my fault I want to return to Europe, my old server, I am very victim and I am waiting for your support ..
Username: 『WM』 ๛ Arıza
My ID: 586639255
Device: huawei p30 lite
Cellular Data and Wifi
Region: Greece

[floral cypress]

so why i have to stuck on this server? when its not my problem , it has been changed because of a glitch in the game, it changed without asking my permission to change it, people can lose their main server easily when creating a Room, there is a glitch in there , and you didn't solve it now am paying the price of your problem
I was in the room section trying to create a room for me and my friends , I clicked the server option to check for better (ms) Ping to choose from, then I clicked North America and it has been switched to North America without asking my permission about the 60days new policy, when the room ended and backed to lobby I've found my server in game setting has been changed from my old server Eroupe to the new one North America,
I need some one to help me, the in-game customer service keep ending the conversation even before I explain my problem.
Name : ファガスع๛
ID : 5476444754
Device : Samsung galaxy A50
Wifi
Country: Sudan
my ranked server : Eroupe

[storm gust]

▫️Numeric User Identification:5530491558
▫️ Device:Emulator
▫️ Wi-Fi or Cellular : Wifi
▫️ Country:Pakistan My server was changed by mistakely

[hot ingot]

Character Id:5293160043

Device name:Samsung Galaxy A50
Country:Bangladesh
Server:Asia

Hi Tencent Games.Iam Here to tell you a important issue about PUBG MOBILE which is happening on my phone.There is a problem which iam facing while playing PUBG MOBILE.When I start the match Team Death Match(TDM) in Arena,the match starts and spawns in the base but the match does not start.The point does not increase and I cant kill anyone and also I cant see my teammates.Everyone gets invisible and also I cant hear any footsteps and gunsound.

Its an Humbble request that please fix this issue and bugs so I can enjoy a Nice battleground Experience.

[celest stratus]

Can someone tell me when iam shooting people sometimes dont show me hit mark and my damage and bullets doesnot count and i died for this stupid bugs can someone fix it? I will be thanksfull

[woeful yarrow]

Fix the damm statisic bug

[nimble wind]

Character ID: 5595656427
Device name: Xiaomi Pocofone F1
Country: Georgia
Server: Europe

Hi Tencent Games. Soo, yesterday I shoot a kar89k, it was a headshot, I saw a blood l, but, no hitmark, enemy was not damaged, and it happens on all devices

Can someone fix this problem?

It happens a LOT

[chilly dock]

Hi PUBGMOBILE/PUBGTEAM please bring me back at my original server on Asia i accidentally change my server into Middle east please help me back on my original server and i want to play good ping and better gameplay please PUBG TEAM i want to play nice ping its been 3 or 4 days a go i changed my server but it was accident and i report on PUBG mobile custom service but they didn't accept my request
I hope you can help me.
Ign: AmaTerAsuツ
Id: 5270270736

[left cape]

If you have experienced higher ping than usual lately, @chilly dock, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[vale jewel]

ADD REGION CARD ON SHOP !

[deft maple]

THIS IS MY THIRD REPORT.So recently i accidentally switching server from Asia to Middle East.This happen yesterday when i was looking for room (scrims) the i accidentally clicking server list and selecting Middle East,then it says "Changed to Middle East".There is NO CONFIRMATION at all from the game,because i didn't change it from the settings.I need some help,i didn't want to wait for 2 months,even when i play with my friend from Asian server,my match was counted as Middle East and my tier is Bronze.I was contacting in game CS for like 4-5 times,but their response isn't helping at all.I saw some youtube tutorial about switching server via in game CS but it says that i must contact before 1 Dec.But my accident was yesterday.

Numeric User Identification : 5511038065
Device : Asus Zenfone Max Pro M1
Connection : Wi-Fi primarily,sometimes cellular data
Country : Indonesia

Once again,Please,i need some response.I believe it is a game mistake who don't put such confirmation alert,so when i clicked it by accident,it happens.
I don't need compensation or others,i just want to get my account back to Asian server...This is a serious issue

[left cape]

If you have experienced higher ping than usual lately, @deft maple, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

[compact wadi]

I always experience this bug when I spectate after I die, or I reconnect from game. Anybody experienced the same?

I get stucked, and i cant see any enemies nor my teammates; or they are not moving.

white_small_square Numeric User Identification 559648420
white_small_square Device Oneplys Nord
white_small_square Wi-Fi/Cellular wifi
white_small_square Country Philippines

[abstract spear]

How to fix in ipad server is busy please try again later error code restrict area

[woeful yarrow]

<@&639889499718942720> just a suggestion can you make the matchmaking more even because is isn’t fair the hackers in conqueror are crazy and we just played a game we are in crown the guy who killed us had a 7+ new kd and he was 16# Na server how’s that fair why are crown players playing conqueror lobby’s

[knotty geyser]

@abstract spear It's not an issue the game is not available in your region.

[pearl phoenix]

Please add an invitation sound when someone invites. Sometimes we don't notice that someone invited me so please add an invitation sound

[real plover]

Kindly please unban my ID 5349256493.My younger brother just tried to log in my Global PUBG ID into Korean Version mistakenly.Please investigate it first i didn't use any cheat any third party apps any glitch.. I am Supporter of Royal Pass, i spent alot of money on my Global ID.Please unban me please.

[woeful yarrow]

white_small_square 5691527070
white_small_square Honor 9c
white_small_square Megafon
white_small_square Russia
I accidentally changed the server to Asia, please take me to Europe
My nickname 00Maximilian00
ID 5691527070

[spiral sail]

Hi, I accidentally changed my server from Middle East to KRJP, because I didn't knew the new features about 60 days locked.
Numeric User Identification : 5192994557
Device : LG Emulator
Connection : Wi-Fi
Country : Pakistan

[storm gust]

My server was chaned by mistakly i want to switch server europe server my was very high and lag issue

▫️Numeric User Identification:5530491558
▫️ Device:Emulator
▫️ Wi-Fi or Cellular : Wifi
▫️ Country:Pakistan