#emulator-support | PUBG MOBILE | Page 99

unique plinth May 19, 2020, 6:39 AM

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📎 unknown.png

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@steel flicker is it avaible?

peak swift May 19, 2020, 7:16 AM

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#news message
@unique plinth

unique plinth May 19, 2020, 8:23 AM

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Bruh for real?

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Nothing change

wintry raven May 19, 2020, 8:39 AM

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In every second match ping is high

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Also game is lagging

peak swift May 19, 2020, 10:23 AM

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@peak swift @steel flicker thank you for unmuting me

peak swift May 19, 2020, 10:56 AM

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@wintry raven finally someone that have my my problem too

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I also get high ping after 2 matchs

steel flicker May 19, 2020, 11:53 AM

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@unique plinth yes there is an in-game 14mb update

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@atomic harness post your gameloop diagnosis window screenshot here

atomic harness May 19, 2020, 11:58 AM

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@steel flicker

📎 Dia.PNG

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@steel flicker Were you asking for this^?

steel flicker May 19, 2020, 12:19 PM

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yes

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is it a laptop ?

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@atomic harness

unique plinth May 19, 2020, 12:23 PM

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@steel flicker Yes is it for emulator?

steel flicker May 19, 2020, 12:24 PM

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@unique plinth i thought u guyz will tell me that

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u are the players

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🤣

atomic harness May 19, 2020, 12:24 PM

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@steel flicker Yes

steel flicker May 19, 2020, 12:25 PM

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@atomic harness do u have a dedicated gpu ? i am asking cause sometimes gameloop doesnt detect dedicated gpus of laptops

atomic harness May 19, 2020, 12:27 PM

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Yes 2GB @steel flicker

steel flicker May 19, 2020, 12:27 PM

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@atomic harness what is that gpu ? can i know ?

atomic harness May 19, 2020, 12:28 PM

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Nvidia Geforce

steel flicker May 19, 2020, 12:28 PM

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🤦‍♂️

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@atomic harness open taskmanager u can see what your gpu is

atomic harness May 19, 2020, 12:30 PM

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NVIDIA GeForce MX150

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Is this what you are looking for?

steel flicker May 19, 2020, 12:32 PM

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yes

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thank god

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🤣

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📎 Setting_Center_19-05-2020_18_03_47.png

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📎 Setting_Center_19-05-2020_18_03_37.png

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Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource pack in pubgm
and use smooth+extreme in-game grpahics

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@atomic harness try this settings 👆

rose pumice May 19, 2020, 12:45 PM

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@steel flicker its working now

steel flicker May 19, 2020, 12:49 PM

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@rose pumice how did u solve it ?

rose pumice May 19, 2020, 12:51 PM

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but in night i will check again

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is just logout then login again

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wit fb

steel flicker May 19, 2020, 12:52 PM

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its workin'

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so u dont need to do anything

peak swift May 19, 2020, 2:07 PM

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GWeniPopcorn

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seriously

steel flicker May 19, 2020, 2:09 PM

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😁

atomic harness May 19, 2020, 2:09 PM

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@steel flicker So you said to uninstall the resource pack. So do i keep it uninstalled or do i install it again?

steel flicker May 19, 2020, 2:09 PM

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@peak swift it was just a facebook auto login error

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🤣

peak swift May 19, 2020, 2:09 PM

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@restive jewel

can u try this ? - open facebook- remove pubgm as a login option - then open pubgm and login with facebook
HeyiamnoobYT found a solution, try this

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@steel flicker i blamed google yesterday

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@atomic harness uninstalling the resource pack can be done via in-game

atomic harness May 19, 2020, 2:11 PM

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Bruh

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I know that

peak swift May 19, 2020, 2:11 PM

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then....

steel flicker May 19, 2020, 2:12 PM

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@atomic harness keep it uninstalled 😁

atomic harness May 19, 2020, 2:12 PM

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@steel flicker OK so the lag is mostly gone.

steel flicker May 19, 2020, 2:12 PM

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😁

atomic harness May 19, 2020, 2:12 PM

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Thanks @steel flicker
Gibs lob GWcmeisterPeepoLove

steel flicker May 19, 2020, 2:12 PM

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happy to help 😁

atomic harness May 19, 2020, 2:13 PM

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@steel flicker If i reinstall the texture pack. Then will it be a problem and start lagging again?

steel flicker May 19, 2020, 2:14 PM

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it may take a little bit longer time to load the game and maybe u can face a little lag when enemies are close

atomic harness May 19, 2020, 2:15 PM

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HMM ok
So it's best to keep it uninstalled.
Noted.

steel flicker May 19, 2020, 2:15 PM

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👍

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for now

peak swift May 19, 2020, 2:55 PM

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@atomic harness mine is mx130

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🥺 rip

steel flicker May 19, 2020, 2:57 PM

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@peak swift dw .....gameloop doesnt need a lot of gpu power

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yes

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😁

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it needs a lot lot of cpu power

rose pumice May 19, 2020, 4:32 PM

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still this issue

📎 Screenshot_1635.png

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why this issue at night ?

steel flicker May 19, 2020, 4:33 PM

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🤦‍♂️

rose pumice May 19, 2020, 4:33 PM

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in day time it was good

steel flicker May 19, 2020, 4:33 PM

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facebook server overload i guess

rose pumice May 19, 2020, 4:33 PM

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what do i do now?

steel flicker May 19, 2020, 4:33 PM

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can u try this ? - open facebook- remove pubgm as a login option - then open pubgm and login with facebook

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once more

rose pumice May 19, 2020, 4:34 PM

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okay then

steel flicker May 19, 2020, 4:34 PM

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@rose pumice let me know if it works

peak swift May 19, 2020, 5:54 PM

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@steel flicker damnn finally u also start playing pubgm

steel flicker May 19, 2020, 5:56 PM

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@peak swift what ? no

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wth ?

peak swift May 19, 2020, 6:46 PM

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But i saw your status u was using gameloop for about 5h

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📎 Screenshot_20200519-231625.jpg

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@steel flicker

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suspicious

steel flicker May 19, 2020, 6:47 PM

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@peak swift there are other games in homeroom.... But the problem....i always keep game loop so that I can send settings to those people who have lag issues

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But yeah I play codm a lot

peak swift May 19, 2020, 6:48 PM

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Aha ok ok

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U like codm ?

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Its like cartoons 🤣

steel flicker May 19, 2020, 6:48 PM

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I only played cod after leaving csgo

peak swift May 19, 2020, 6:49 PM

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I started csgo 2 or 3 months ago

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Waiting for valorant

steel flicker May 19, 2020, 6:49 PM

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@peak swift Yeah recent is making all the mobile games like cartoons rn

gleaming rock May 19, 2020, 6:49 PM

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CODM feels like a weird clone of cod black ops 2 that just misses the mark

steel flicker May 19, 2020, 6:49 PM

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@peak swift I played Csgo for 7.5 years.... Lmao

gleaming rock May 19, 2020, 6:50 PM

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I didn't play csgo that much but I did play quite a lot of CS source

peak swift May 19, 2020, 6:50 PM

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7.5 years its half of my age

steel flicker May 19, 2020, 6:50 PM

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@gleaming rock BO series was love of my life

peak swift May 19, 2020, 6:50 PM

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🤣

steel flicker May 19, 2020, 6:50 PM

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@peak swift lmao

gleaming rock May 19, 2020, 6:51 PM

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Well regarding games looking like cartoons in mobile, the reason probably is because since mobile hardware is limited, they are focusing more on an artistic look rather than realistic look

peak swift May 19, 2020, 6:51 PM

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PubgmSmart pubgm_this

steel flicker May 19, 2020, 6:51 PM

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@gleaming rock lol.... I couldn't agree more

gleaming rock May 19, 2020, 6:52 PM

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I don't have a problem with that
Halo 3 pulled off an artistic look perfectly

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It's not realistic looking but not entirely cartoony as well

steel flicker May 19, 2020, 6:52 PM

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But we should move to #emulator-chat

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😅

violet comet May 19, 2020, 8:53 PM

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my laptop can't even touch 50-60fps what should i do? i already delete shader cache and disable render cache enforce global render cache

📎 Screenshot_1.png

steel flicker May 19, 2020, 9:02 PM

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📎 Setting_Center_20-05-2020_02_31_26.png

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📎 Setting_Center_20-05-2020_02_31_33.png

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Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource pack in pubgm
and use smooth+extreme in-game grpahics

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@violet comet

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try this settings

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and your cpu doesnt meet min. requirement for gameloop so u shouldnt expect top notch performance

violet comet May 19, 2020, 9:19 PM

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@steel flicker okay, i will try, thx for helping again 😁

steel flicker May 19, 2020, 9:19 PM

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Happy to help

peak swift May 19, 2020, 11:07 PM

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my pc is core i5

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2nd gen

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4gb ram

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no gpu, or there is some shi'

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I gets 20 fps

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._.

steel flicker May 19, 2020, 11:10 PM

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@peak swift post your gameloop diagnosis winodw screenshot.... I may help u get a better fps.... Although ur system is very lower than min. Requirement of gameloop.... So dont expect top notch performance

peak swift May 19, 2020, 11:11 PM

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After lockdown

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Ill try to get cash to make my Ram atleast 8gb.

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._.

steel flicker May 19, 2020, 11:13 PM

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Ill try to get cash to make my Ram atleast 8gb.
@peak swift 4 gb ram is enough for gameloop

peak swift May 19, 2020, 11:13 PM

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But , hope so 8gb will get me more fps?

steel flicker May 19, 2020, 11:13 PM

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Increasing ram may improve loading time.. Nothing else

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But , hope so 8gb will get me more fps?
@peak swift u will not see any noticable change

peak swift May 19, 2020, 11:15 PM

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._.

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so what should i do

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It is actually cheap pc tbh

steel flicker May 19, 2020, 11:17 PM

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@peak swift U should save money to upgrade your cpu

peak swift May 19, 2020, 11:17 PM

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cpu

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gpu?

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;-;

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core i5 = okay due

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dude*

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2nd gen but , okay its okay man

gleaming rock May 19, 2020, 11:18 PM

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@peak swift Try the Ryzen 3 3300x it's like $120 and is as powerful as an i7 7700k
but you need a ryzen supported motherboard for that

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those mobos are cheap actually often dropping as low as $60 so $180 total for a decent cpu

peak swift May 19, 2020, 11:18 PM

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LMAO

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SIR

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im poor

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.______.

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Ryzen? my dream shi' man

gleaming rock May 19, 2020, 11:19 PM

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not sure what I can do about it, since that's like the cheapest more powerful cpu out there

peak swift May 19, 2020, 11:19 PM

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Dude i cant get even 30 dollars for gpu

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what you talking 'bout

gleaming rock May 19, 2020, 11:19 PM

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AMD doesn't overcharge their customers like intel does

peak swift May 19, 2020, 11:19 PM

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um

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what about

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1gb ddr5 gpu

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126 bit or 124 idk

gleaming rock May 19, 2020, 11:20 PM

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not gonna cut it
the integrated gpu you get in a ryzen 3 3300x is gonna do a better job at it

peak swift May 19, 2020, 11:21 PM

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Ok

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im quitting pubg

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😂

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jk 🤣

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i gets so raged when i die by a newbie

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Because the fps

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i died by crowbar guy , i had pan

steel flicker May 19, 2020, 11:22 PM

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@peak swift gameloop's min. Requirement is i5 8th gen

peak swift May 19, 2020, 11:22 PM

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THE FUQ

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how mujch does that costs

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mucH*

steel flicker May 19, 2020, 11:22 PM

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Depends on where u say

peak swift May 19, 2020, 11:22 PM

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Poor guy, donate him here.

steel flicker May 19, 2020, 11:23 PM

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I can say indian prices.

peak swift May 19, 2020, 11:23 PM

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paki

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prices

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but ok indian

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indian cheaper

steel flicker May 19, 2020, 11:23 PM

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Ryzen is the best option for budget users for us

peak swift May 19, 2020, 11:23 PM

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its 19k

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it costs double price of my whole cpu

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pc

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.

steel flicker May 19, 2020, 11:24 PM

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@peak swift i5 8th gen costs 15k in india

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@peak swift Let me explain one more thing

peak swift May 19, 2020, 11:25 PM

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na bro i cant get it

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😦

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actually, my parents want me to leave computer

steel flicker May 19, 2020, 11:26 PM

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I3 9th gen~i5 8th gen~i7 7th gen.... Min. Requirements for gameloop

peak swift May 19, 2020, 11:26 PM

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tHeY oFfeReD mE eVeRyThIng

steel flicker May 19, 2020, 11:26 PM

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actually, my parents want me to leave computer
@peak swift i saved money from csfo tourneys when i was 17.... To buy a pc myself

peak swift May 19, 2020, 11:27 PM

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i bought my pc

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from myself

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i mean

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I sold my phone

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And bought pc

steel flicker May 19, 2020, 11:28 PM

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🤦‍♂️

peak swift May 19, 2020, 11:28 PM

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🤦‍♂️ I was mobile pro player..

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now i forgot how to play in mobile

steel flicker May 19, 2020, 11:29 PM

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U have to learn to wait.... I had to wait 7 years to buy a pc myself

peak swift May 19, 2020, 11:29 PM

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only emulator ..

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bruu

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i was like 5-6 years old

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And, we had a PC which was core 2 duo 2gb ram

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before a year i bought new pc

gleaming rock May 19, 2020, 11:30 PM

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I probably would've bought a pc by now if I ever finished any of my projects

peak swift May 19, 2020, 11:30 PM

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Hmm

steel flicker May 19, 2020, 11:30 PM

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@peak swift But as i told i can optimize your gameloop setrings to get a little more performance... Nothing else

peak swift May 19, 2020, 11:30 PM

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I did

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low

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📎 unknown.png

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Wait should i try this

steel flicker May 19, 2020, 11:32 PM

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U should try that

steel flicker May 20, 2020, 12:22 AM

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@peak swift U should also optimize your windows and use a software named "razer cortex" to boost performance

unique plinth May 20, 2020, 2:39 AM

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Why the game cant start

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📎 unknown.png

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After this it throw me back to this again

📎 unknown.png

peak swift May 20, 2020, 4:48 AM

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@unique plinth can you clear the cache of emu

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Then reopen the Emulator by force closing

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hotdrop option is only for mobile players?

alpine granite May 20, 2020, 5:15 AM

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@peak swift gameloop's min. Requirement is i5 8th gen
@steel flicker
It even lags on an i9 9900k with RTX 2070 super. I am not sure what hardware it needs

restive jewel May 20, 2020, 5:28 AM

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can u try this ? - open facebook- remove pubgm as a login option - then open pubgm and login with facebook
@steel flicker i tried this bro but not worked 😑 😩

balmy geyser May 20, 2020, 5:42 AM

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Recommend settings please? Lags out of no where during enemy rush. I wonder why dedicated GPU Nvidia GTX 960M is not been using as priority

📎 unknown.png

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960M 4Gigs

left dust May 20, 2020, 6:00 AM

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Can anyone explain what is the use of special weekly mission in rp with blue marked icon

peak swift May 20, 2020, 6:10 AM

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@left dust

📎 Screenshot_20200520-114039_Gallery.jpg

left dust May 20, 2020, 6:12 AM

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@peak swift i've seen that but I want to know does it gives extra rp points if played with friends or any progress in toy mastery for getting final outfit

peak swift May 20, 2020, 6:13 AM

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No extra RP points

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It helps you to complete the mission easily

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📎 20200514_154944.JPG

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@left dust^

peak swift May 20, 2020, 7:29 AM

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There is no option to redeem battle coin it's a server problem

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Anyone help me

peak swift May 20, 2020, 7:55 AM

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📎 Screenshot_20200520-122737.png

peak swift May 20, 2020, 11:09 AM

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@peak swift it will be available for you in the next week

steel flicker May 20, 2020, 11:20 AM

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@steel flicker
It even lags on an i9 9900k with RTX 2070 super. I am not sure what hardware it needs
@alpine granite no it doesnt... U just need to put the right settings.. I play with highest settings possible with o lag and no fps drops

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@balmy geyser is it a laptop ?

peak swift May 20, 2020, 11:23 AM

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Why there is no emulator-chat..

steel flicker May 20, 2020, 11:24 AM

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@peak swift there is #emulator-chat ...moron

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hotdrop option is only for mobile players?
@peak swift yes

peak swift May 20, 2020, 11:24 AM

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Lmao

paper torrent May 20, 2020, 12:11 PM

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📎 received_927137671047787.jpeg

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Anyone plz help me

steel flicker May 20, 2020, 12:12 PM

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@paper torrent is your emulator updated ?

paper torrent May 20, 2020, 12:12 PM

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Yes bro. I play on chiness virsion of emulator. But my emulator is fully updated

steel flicker May 20, 2020, 12:13 PM

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📎 Setting_Center_20-05-2020_02_31_26.png

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📎 Setting_Center_20-05-2020_02_31_33.png

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Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource pack in pubgm
and use smooth+extreme in-game grpahics

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@balmy geyser try this settings

paper torrent May 20, 2020, 12:14 PM

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Okk bro, i will try. But please give back my account

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@steel flicker

steel flicker May 20, 2020, 12:15 PM

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@paper torrent it was not for u

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u should try reinstalling gameloop cleanly

paper torrent May 20, 2020, 12:16 PM

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Okk, i will. But please give back my account@steel flicker

steel flicker May 20, 2020, 12:16 PM

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uninstall gameloop...delete the temp and program files folder from gameloop install location...then reinstall gameloop from gameloop from gameloop. fun

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Okk, i will. But please give back my account@steel flicker
@paper torrent i am from emulator support idk how "giving back account" works

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ask @peak swift

paper torrent May 20, 2020, 12:17 PM

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Can he will give back my account?

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@steel flicker

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@peak swift plz give back my ac count

peak swift May 20, 2020, 12:18 PM

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Update your emulator and login after that time period

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Also do the file claim

paper torrent May 20, 2020, 12:20 PM

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Bro it is too long. I am updating it. I promis you i always update my emulator. Now please give back my acccount@peak swift

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@peak swift bro my update is completed. Now please give back my account

steel flicker May 20, 2020, 12:23 PM

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@paper torrent he doesnt have the power to "give your account" back...u should ask in-game support

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we cant give you your account back..we dont have that power

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stupid bot

paper torrent May 20, 2020, 12:24 PM

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So who has the power?@steel flicker

wide tendonBOT May 20, 2020, 12:24 PM

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@paper torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steel flicker May 20, 2020, 12:25 PM

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okie

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So who has the power?@steel flicker
@paper torrent i think i already told u that....in-game support

left sky May 20, 2020, 1:10 PM

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There are more than 40+ members got there account frozen for 2 month and its says the emulator was not update .. this happen during costume tournament just couple of min before

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I can send screen shot if needed

steel flicker May 20, 2020, 1:12 PM

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@left sky scroll up u will know what to do

left sky May 20, 2020, 1:21 PM

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@steel flicker Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource pack in pubgm
and use smooth+extreme in-game grpahics

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is it that's so?

steel flicker May 20, 2020, 1:21 PM

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@left sky no not this

left sky May 20, 2020, 1:22 PM

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Can you copy paste once again?

steel flicker May 20, 2020, 1:22 PM

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uninstall gameloop...delete the temp and program files folder from gameloop install location...then reinstall gameloop from gameloop from gameloop. fun

left sky May 20, 2020, 1:22 PM

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We did

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this

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not working

steel flicker May 20, 2020, 1:23 PM

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U will get your account back after the time

left sky May 20, 2020, 1:23 PM

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There was 80+ players in costume and 40+ got frozen ?? what was the issue?

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And we'll get frozen again if we play in other setting like 1080 ?

steel flicker May 20, 2020, 1:25 PM

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Maybe they are checking if people are using updated emulator or not

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And we'll get frozen again if we play in other setting like 1080 ?
@left sky wut?

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Also maybe they are checking if people installed pubgm from game center or not

left sky May 20, 2020, 1:28 PM

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Ok

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It means account will be recoverd soon

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right?

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we just have to do the setting you've given?

steel flicker May 20, 2020, 1:30 PM

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right?
@left sky yes

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we just have to do the setting you've given?
@left sky nope... Any settings u like... I only optimize settings for those who having problem ls like lag or freeze

left sky May 20, 2020, 1:32 PM

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I can't believe PUBG Mobile giving heart attack

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CAn you give me the approx time

steel flicker May 20, 2020, 1:33 PM

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I can't believe PUBG Mobile giving heart attack
@left sky thats technically impossible

left sky May 20, 2020, 1:33 PM

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Till that time account will be recovered

steel flicker May 20, 2020, 1:33 PM

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@left sky open ur game.... The exact ETA is wrtten also claim the file

naive prism May 20, 2020, 1:39 PM

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@steel flicker When I open my game loop it says you have latest version already. Do i also need to follow above steps and reinstal the game again to secure my account

📎 unknown.png

steel flicker May 20, 2020, 1:40 PM

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@naive prism nope

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It only happens to them who did not use updated gameloop or installed pubgm with apk and obb or messed with gameloop files

naive prism May 20, 2020, 1:45 PM

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@steel flicker Thanks. I have installed game using game center downloaded from Gameloop.fun.

steel flicker May 20, 2020, 1:45 PM

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@naive prism then dw

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Lol

left sky May 20, 2020, 1:48 PM

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@steel flicker Again the same thing happened

steel flicker May 20, 2020, 1:48 PM

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How can the same thing happen?

left sky May 20, 2020, 1:48 PM

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All the elites players join the costume with there another account

steel flicker May 20, 2020, 1:48 PM

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Is the given frozen time over? @left sky

left sky May 20, 2020, 1:48 PM

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and this time 20 of them got same

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Time over?

steel flicker May 20, 2020, 1:49 PM

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Yes

left sky May 20, 2020, 1:49 PM

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Can i send you screen shot?

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the ss

steel flicker May 20, 2020, 1:49 PM

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Yeah send here... Dont dm

left sky May 20, 2020, 1:50 PM

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📎 Snapshot_20200520175113.png

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@steel flicker .

steel flicker May 20, 2020, 1:52 PM

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Yeah check what is written on your screenshot

left sky May 20, 2020, 1:53 PM

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But we all have updated

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@steel flicker If you needed IGN(in game name) - CHARACTER ID- I'll give you all of them

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They all did there update on time

steel flicker May 20, 2020, 1:57 PM

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U should contact in-game support.... Wr cant help u

wide tendonBOT May 20, 2020, 2:00 PM

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@naive prism:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

steel flicker May 20, 2020, 2:00 PM

#

Noice

#

Good botto

left sky May 20, 2020, 2:02 PM

#

You mean The exact ETA to claim the file ?

#

@steel flicker I got many DM this is happening with most of the players who were playing any kind of costume from emulator

#

I can send you all of them

#

This is not only happening with us

steel flicker May 20, 2020, 2:07 PM

#

@peak swift please pubgm_this

#

I can send you all of them
@left sky what are u expecting me to do with them?

#

@left sky

left sky May 20, 2020, 2:11 PM

#

You said read up but we'll did the update on time

#

That's why I said

steel flicker May 20, 2020, 2:13 PM

#

Is this english?

#

You said read up but we'll did the update on time
@left sky wdym?

left sky May 20, 2020, 2:17 PM

#

@steel flicker Sorry about this 😅 Got many DMs so I didn't focus what i wrote

#

Can you find the solution

steel flicker May 20, 2020, 2:17 PM

#

Lmao

#

Can you find this solution
@left sky yeah... U have to wait until the ur account unfreezes

left sky May 20, 2020, 2:18 PM

#

You mean 2 months?

steel flicker May 20, 2020, 2:19 PM

#

Maybe.... U should contact in-game support and claim file too to know what caused the freeze

versed panther May 20, 2020, 2:36 PM

#

📎 20200520_194755.jpg

peak swift May 20, 2020, 2:39 PM

#

@versed panther @left sky We're looking into it

versed panther May 20, 2020, 2:39 PM

#

I am also getting this msg now, weird..... because nothing wrong with emulator and its up-to-date

peak swift May 20, 2020, 2:40 PM

#

@versed panther Did you played a custom match

versed panther May 20, 2020, 2:40 PM

#

Yes, room match

left sky May 20, 2020, 2:41 PM

#

@peak swift This is only happening during costume room

naive prism May 20, 2020, 3:51 PM

#

until we know which is causing this issue. its better avoid playing custom rooms. This is happening with many accounts.

peak swift May 20, 2020, 3:52 PM

#

i havent faced that issue \

versed panther May 20, 2020, 4:06 PM

#

@peak swift i faced this in the middle of the match. Did you try a classic room match

peak swift May 20, 2020, 4:14 PM

#

@versed panther @left sky @naive prism can you guys tell me what type of custom match you had played

#

@versed panther i tried arcade, tdm and classic with advanced and a normal

elfin grove May 20, 2020, 4:16 PM

#

I got the same message
Frozen 2 months
My gameloop is up to date..

#

I was playing classic miramar (solo squad)

#

Id: 5408116089

grand ginkgo May 20, 2020, 4:23 PM

#

I got the same message
Frozen 2 months

versed panther May 20, 2020, 4:23 PM

#

@peak swift normal classic squad erangel

grand ginkgo May 20, 2020, 4:23 PM

#

PLz HElp

left sky May 20, 2020, 4:26 PM

#

@peak swift We organise are own tournament and we all big streamers stand up to have tournament in emulator also and the Sole purpose of these Customs is to Bring Healthy and Intense Gameplay for all the Players, and for the Audience as-well. It is always fun to watch all the Elite Streamers, and clans competing with each other.

#

This is same as official tournament which we organise with the help of sponsor and management

peak swift May 20, 2020, 4:28 PM

#

@grand ginkgo please avoid using that word atm

grand ginkgo May 20, 2020, 4:28 PM

#

@left sky same issue

left sky May 20, 2020, 4:28 PM

#

@peak swift and it was happening for small periods of time

peak swift May 20, 2020, 4:28 PM

#

@left sky @grand ginkgo can you tell me what type of custom match you had played

grand ginkgo May 20, 2020, 4:29 PM

#

@peak swift Normal customs

elfin grove May 20, 2020, 4:29 PM

#

📎 IMG_20200520_175809.png

peak swift May 20, 2020, 4:30 PM

#

@grand ginkgo classic or arcade and which map

grand ginkgo May 20, 2020, 4:30 PM

#

@peak swift Classic Fpp Sanhok

#

@peak swift are u speak Hindi

peak swift May 20, 2020, 4:32 PM

#

no only english

left sky May 20, 2020, 4:32 PM

#

@peak swift
erangel tpp/fpp
sanhok fpp
miramar tpp/ fpp

#

We do this every week

#

mon to fri

#

3 matches

#

first match will start at 5:30pm

plush cedar May 20, 2020, 4:34 PM

#

Hello, Please give me the original gameloop sownload link

#

I got one, That was fake.

peak swift May 20, 2020, 4:35 PM

#

https://gameloop.fun/en/game/fps/play-pubg-mobile-on-pc

#

@plush cedar ^

plush cedar May 20, 2020, 4:35 PM

#

I did this.

left sky May 20, 2020, 4:36 PM

#

@peak swift I found it was happening for short periods of time and I also have conversation with Hydra elites ( one of the organiser ) They don't find any types of issue during there costume

plush cedar May 20, 2020, 4:36 PM

#

📎 unknown.png

#

stuck at 100%

#

any solution?

left sky May 20, 2020, 4:39 PM

#

@plush cedar You've to delete the game loop properly from program files so, then only you can install it ... i guess so

plush cedar May 20, 2020, 4:40 PM

#

how to do that?

left sky May 20, 2020, 4:40 PM

#

There is many videos in YouTube

wide tendonBOT May 20, 2020, 4:41 PM

#

@empty folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

left sky May 20, 2020, 4:42 PM

#

@empty folio please avoid using that word atm

empty folio May 20, 2020, 4:42 PM

#

@left sky bro any reason as to why this is happening

peak swift May 20, 2020, 4:42 PM

#

we're looking into it

wide tendonBOT May 20, 2020, 4:42 PM

#

@tacit bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

left sky May 20, 2020, 4:42 PM

#

@empty folio Account got frozen for 2 months?

elfin grove May 20, 2020, 4:43 PM

#

waiting

tacit bronze May 20, 2020, 4:43 PM

#

yes @left sky

left sky May 20, 2020, 4:44 PM

#

@tacit bronze You know the time when all this happened?

wide tendonBOT May 20, 2020, 4:44 PM

#

@empty folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unique plinth May 20, 2020, 4:44 PM

#

imagine open gameloop and see an update : Fix lag and fps drop for pubg mobile Thanks for your feedback in discord

#

Wow

tacit bronze May 20, 2020, 4:45 PM

#

@left sky around 8:30 PM IST

elfin grove May 20, 2020, 4:45 PM

#

I got it 1h ago

left sky May 20, 2020, 4:45 PM

#

@empty folio Time?

tacit bronze May 20, 2020, 4:45 PM

#

around 8:00PM

#

same we were in same match

empty folio May 20, 2020, 4:46 PM

#

@peak swift actually we are playing a custom tourney in which my friend @grand ginkgo and @tacit bronze were there

left sky May 20, 2020, 4:46 PM

#

@peak swift

#

Dude

#

see this ss

tacit bronze May 20, 2020, 4:46 PM

#

stop this bot dude

peak swift May 20, 2020, 4:47 PM

#

i saw that

left sky May 20, 2020, 4:47 PM

#

@peak swift

tacit bronze May 20, 2020, 4:47 PM

#

many players got this problem who were playing customs

left sky May 20, 2020, 4:48 PM

#

Hydra elites also got candled due to same issue

tacit bronze May 20, 2020, 4:48 PM

#

yes @left sky

peak swift May 20, 2020, 4:48 PM

#

you guys can have conversation in #emulator-chat

tacit bronze May 20, 2020, 4:49 PM

#

till when we can expect solution for this @peak swift

#

??

elfin grove May 20, 2020, 4:50 PM

#

I hope the answer isn't ur acc will be unlocked after 2 months 😂
The reason is for nothing

plush cedar May 20, 2020, 5:10 PM

#

recently reinstalled gameloop why this 4.4 here?

📎 unknown.png

versed panther May 20, 2020, 5:26 PM

#

Any news update to this issue?

elfin grove May 20, 2020, 5:40 PM

#

++

plush cedar May 20, 2020, 5:51 PM

#

why my profile pic doesn't show up?

📎 unknown.png

shrewd raven May 20, 2020, 6:13 PM

#

If you've recently changed it it might take a while

#

Otherwise go in the settings and make sure it is selected, @plush cedar.

peak swift May 20, 2020, 6:47 PM

#

imagine open gameloop and see an update : Fix lag and fps drop for pubg mobile Thanks for your feedback in discord
@unique plinth that day would be best day of my life 😅

steel flicker May 20, 2020, 8:02 PM

#

@peak swift "achee din" by modiji

#

recently reinstalled gameloop why this 4.4 here?
@plush cedar thats the android version written on it

frank terrace May 20, 2020, 8:13 PM

#

i have gameloop but i cant update pubg mobile and other games at all please help me

steel flicker May 20, 2020, 8:14 PM

#

@frank terrace didnt u install pubgm from game center?

#

Or used apk.. Obb ?

frank terrace May 20, 2020, 8:17 PM

#

i use game center

steel flicker May 20, 2020, 8:18 PM

#

@frank terrace please post your gameloop diagnosis screenshot

frank terrace May 20, 2020, 8:19 PM

#

i dont have erorr

#

download is freez on 0%

#

@steel flicker

steel flicker May 20, 2020, 8:27 PM

#

@frank terrace restart your device and try gain with a vpn on

frank terrace May 20, 2020, 8:28 PM

#

ok

#

@steel flicker i delete the emulator but it doesnt work

#

i hope vpn work

steel flicker May 20, 2020, 8:29 PM

#

@steel flicker i delete the emulator but it doesnt work
@frank terrace what?

#

Did u uninstall gameloop?

frank terrace May 20, 2020, 8:29 PM

#

yes

steel flicker May 20, 2020, 8:29 PM

#

Lol

#

Wait... Its not that simple

#

Uninstall gameloop.... Delete the temp and program files folder from gameloop install location.... Then reinstall gameloop from gameloop.fun

frank terrace May 20, 2020, 8:31 PM

#

no i want to delete the files of gameloop location but its have erorr and say try again

abstract kraken May 20, 2020, 8:31 PM

#

PUBG mobile account is freezed for 2 months while playing custom room...?
how to claim ?

frank terrace May 20, 2020, 8:31 PM

#

no i want to delete the files of gameloop location but its have erorr and say try again
@steel flicker

steel flicker May 20, 2020, 8:32 PM

#

no i want to delete the files of gameloop location but its have erorr and say try again
@frank terrace what?

#

Can u tell more clearly?

#

I just told u how to delete the files

frank terrace May 20, 2020, 8:32 PM

#

@steel flicker i cant delet files folder from gameloop location

steel flicker May 20, 2020, 8:33 PM

#

@frank terrace what error?

#

What error are they showing?

frank terrace May 20, 2020, 8:34 PM

#

the action cant be compeleted because the file is open in appmarket.exe
please close file and try again

#

@steel flicker

#

thats erorr

steel flicker May 20, 2020, 8:35 PM

#

@frank terrace restart your device and uninstall gameloop from control panel 1st... Then try deleting again

frank terrace May 20, 2020, 8:35 PM

#

ok

open epoch May 20, 2020, 9:25 PM

#

📎 IMG-20200520-WA0008.jpg 📎 IMG-20200520-WA0009.jpg

#

help me please why i got this massage

wide tendonBOT May 20, 2020, 10:03 PM

#

@abstract kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusty quail May 20, 2020, 10:49 PM

#

My game keymapping is changed

#

I cant even reset it

#

Wtf

#

My player is running through the mouse

steel flicker May 20, 2020, 10:50 PM

#

@dusty quail use hd 1080p in gameloop settings and set keymap to smart 1080p

dusty quail May 20, 2020, 10:50 PM

#

My pc cant take it that much

#

@steel flicker

steel flicker May 20, 2020, 10:51 PM

#

Oh sorry.... Then try 720p in both

dusty quail May 20, 2020, 10:51 PM

#

Okey lets try.

#

It was on smart 720p

#

Now i put it on simple 720p

shrewd horizon May 20, 2020, 10:55 PM

#

facebook account gone cant use my account

#

plzz link to another account

dusty quail May 20, 2020, 10:56 PM

#

@steel flicker Still havent fixed

steel flicker May 20, 2020, 10:57 PM

#

@peak swift facebook account ☝️

#

@dusty quail did u try resetting keymap ?

dusty quail May 20, 2020, 10:58 PM

#

Yes @steel flicker

#

Did this error came to u?

#

To solved this previously i had to install pubg again

steel flicker May 20, 2020, 10:59 PM

#

Nope.... Try clearing cache... Cause i think your in-game layout is messed up

shrewd horizon May 20, 2020, 10:59 PM

#

@wide tendon facebook account gone cant access pubg account now

dusty quail May 20, 2020, 10:59 PM

#

And how is the possible?

steel flicker May 20, 2020, 10:59 PM

#

And also use control 3 in-game

#

@shrewd horizon dont repeate same things.... U will get answer when mods of emulator support comes online

shrewd horizon May 20, 2020, 11:00 PM

#

kkkk

#

i am just tagging bro

steel flicker May 20, 2020, 11:03 PM

#

@shrewd horizon that tag doesnt count.... Lol.. It doesnt tag anyone....cuase u dont have the permission... Lmao

shrewd horizon May 20, 2020, 11:03 PM

#

ok

spare ferry May 21, 2020, 2:43 AM

#

while using new smoke skin, when i press 5 why it does not hold on hands?

regal swan May 21, 2020, 3:18 AM

#

Do you have some user identifications of suspended emulator players?

grand ginkgo May 21, 2020, 3:20 AM

#

@regal swan Yes

regal swan May 21, 2020, 3:20 AM

#

Can you please send them here?

grand ginkgo May 21, 2020, 3:21 AM

#

📎 Screenshot_2020-05-20-21-17-15-734_com.tencent.ig.jpg

regal swan May 21, 2020, 3:21 AM

#

User identification?

grand ginkgo May 21, 2020, 3:23 AM

#

📎 Screenshot_20200521-085255.png

regal swan May 21, 2020, 3:23 AM

#

Can you paste it here?

grand ginkgo May 21, 2020, 3:24 AM

#

HAVØC么PRINCE
5398067239

regal swan May 21, 2020, 3:24 AM

#

Is it your account?

tacit bronze May 21, 2020, 3:24 AM

#

Many players got this actually I was Spectating so i didn't get

grand ginkgo May 21, 2020, 3:24 AM

#

My Clan Mate Aacount

regal swan May 21, 2020, 3:25 AM

#

Do you know what the player did right before the account was suspended? What match was it?

grand ginkgo May 21, 2020, 3:25 AM

#

And He is My Friend

tacit bronze May 21, 2020, 3:25 AM

#

i would provide u a list if u want

regal swan May 21, 2020, 3:25 AM

#

Yes, please.

tacit bronze May 21, 2020, 3:25 AM

#

It was a custom room sanhok fpp

regal swan May 21, 2020, 3:26 AM

#

Please ask around and gather user identifications from these emulator players and let me know as soon as possible.

wide tendonBOT May 21, 2020, 3:26 AM

#

@tacit bronze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tacit bronze May 21, 2020, 3:27 AM

#

during second or third zone people started to get this py

#

problem

#

i will provide u within some time

peak swift May 21, 2020, 3:43 AM

#

My account is banned to during this same match

#

📎 Screenshot_2020-05-20-21-17-15-734_com.tencent.ig.jpg

#

@grand ginkgo Send my character id and name here plz

near bobcat May 21, 2020, 3:59 AM

#

Guys i’m having some lags or drop frames especially when there’s firing exchange with the enemies, any help?
My pc
GPU:Gtx 1050 ti 4GB
Ram: 8
CPU: intel core i5 4570 3.24Ghz

peak swift May 21, 2020, 4:06 AM

#

@peak swift #712869199822848050

tawny axle May 21, 2020, 4:18 AM

#

Will we get unbanned tho?

#

I have sent you what you asked for. The diagnostics but I don't know why I am banned or what will happen next

next breach May 21, 2020, 4:22 AM

#

#712869199822848050

tawny axle May 21, 2020, 4:25 AM

#

Oh really? I just said that I have completed the tasks and haven't gotten unbanned.

next breach May 21, 2020, 4:28 AM

#

Go to #712869199822848050

tawny axle May 21, 2020, 4:30 AM

#

Will there be any type of compensation for the lost time? XD Jk

next breach May 21, 2020, 5:03 AM

#

confused_duck

vocal spoke May 21, 2020, 5:26 AM

#

@regal swan Do you mind sending me a DM in regards to something private note: check my chat history in discord.

regal swan May 21, 2020, 5:35 AM

#

What does it concern, @vocal spoke?

vocal spoke May 21, 2020, 5:43 AM

#

@regal swan "User agreement" trust me, won't take much of your time.

regal swan May 21, 2020, 5:43 AM

#

Suspension?

vocal spoke May 21, 2020, 5:45 AM

#

Not really

quiet jungle May 21, 2020, 6:37 AM

#

#712869199822848050 @peak swift

#

Read the pinned messages there.

open epoch May 21, 2020, 6:39 AM

#

📎 IMG-20200520-WA0008.jpg 📎 Screenshot_20200521-021058_PUBG_MOBILE.jpg

#

Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.

peak swift May 21, 2020, 6:41 AM

#

@open epoch #712869199822848050 read the pinned message in there

open epoch May 21, 2020, 6:42 AM

#

📎 Screenshot_20200521-012111_PUBG_MOBILE.jpg

#

i playing game during game banned with out do ant thing @peak swift

peak swift May 21, 2020, 6:46 AM

#

provide your USER ID and the Screenshot of the banned reason in #712869199822848050 @open epoch

versed panther May 21, 2020, 6:48 AM

#

My account got unbanned now🤩 thanks pubgm and all staffs here

grand ginkgo May 21, 2020, 8:07 AM

#

@regal swan My account got unbanned now🤩 thanks pubgm and all staffs here

jolly cypress May 21, 2020, 9:10 AM

#

I get ban 2 months in the room in emulator any one can help me

feral shaleBOT May 21, 2020, 9:12 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @jolly cypress. Remember to read through #faq before asking questions in the support channels.

alpine ingot May 21, 2020, 9:21 AM

#

I do not have access to #emulatorban

#

How to check that channel?

peak swift May 21, 2020, 10:23 AM

#

@alpine ingot me too

open epoch May 21, 2020, 11:00 AM

#

📎 Screenshot_20200521-085044_Discord.jpg

#

@peak swift i still can play why no help ?

#

cant *

peak swift May 21, 2020, 11:12 AM

#

You'll get your account. Please be patient @open epoch

open epoch May 21, 2020, 11:12 AM

#

@peak swift oky and thanks very match

dusty quail May 21, 2020, 11:14 AM

#

Anyway to Fix game lag? Like when i land somewhere with alot of people My game doesnt render fast and it lags like hell and someone kill me easily

peak swift May 21, 2020, 11:27 AM

#

Post your gameloop diagnosis window screenshot @dusty quail

open epoch May 21, 2020, 11:31 AM

#

@peak swift i need ask u about some thing if i play with emulator i will get banned for no reason ? because game not supportted emulator this is mobil game only or no problem with emulator player ?

woven olive May 21, 2020, 11:35 AM

#

@peak swift I got my account banned 10 days ago for violating regulations, my gameloop emulator has a max of 57 fps and sometimes drop to 45 fps on a decent pc so I unfortunately decided to try another emulator and got banned while just trying to login to this emulator, is there anyway to help me get back my account i had this account since season 4
ID:542761053

#

📎 unknown.png

wide tendonBOT May 21, 2020, 11:35 AM

#

@woven olive:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

paper torrent May 21, 2020, 11:42 AM

#

@peak swift

#

anyone hare

#

i saw many emulator player account was unbaned

#

so, how can i unban my account

#

@regal swan

grand ginkgo May 21, 2020, 11:47 AM

#

@regal swan Another Problem Was created

humble mica May 21, 2020, 11:47 AM

#

my account is banned without y reason

📎 Snapshot_20200521164313.png

paper torrent May 21, 2020, 11:47 AM

#

@grand ginkgo how you unban your account

#

my account was also ban

grand ginkgo May 21, 2020, 11:48 AM

#

@lean stirrup HYDRA BTS Also Get BAnned

paper torrent May 21, 2020, 11:48 AM

#

@grand ginkgo like scriously?

#

@regal swan please give me suggestion to unban my account

raven pivot May 21, 2020, 11:54 AM

#

@regal swan My account is banned for no reason !!

#

Kindly Unban my Account

#

📎 2020.05.21-17.22.png

elfin grove May 21, 2020, 11:57 AM

#

Any news about the frozen accounts for 2 months for no reason?

paper torrent May 21, 2020, 11:59 AM

#

@elfin grove my account was also ban without reson, for 2 month

elfin grove May 21, 2020, 11:59 AM

#

@versed panther how

paper torrent May 21, 2020, 12:00 PM

#

📎 Snapshot_20200520195417.png

#

They are saying that my emulator is not updated, but my emulator is fully update

elfin grove May 21, 2020, 12:03 PM

#

@regal swan
Id: 5408116089
Ign: MØATAZ
FROZEN for 2 months n gameloop is up to date.

paper torrent May 21, 2020, 12:03 PM

#

@elfin grove same problame with me

open epoch May 21, 2020, 12:05 PM

#

@elfin grove same problem will fix soon

elfin grove May 21, 2020, 12:16 PM

#

@quiet jungle

plush fulcrum May 21, 2020, 12:18 PM

#

My phone doesn't support PUBGM recent update so I had to switch to gameloop with poor pc config. Spec: core i3 7th gen,8 GB ram, intel HD 620 graphics. Gameloop lags a lot & i get aroung 5-20 fps.It would be very helpful if anyone could provide me any solutions.

broken estuary May 21, 2020, 12:22 PM

#

Where is emulator ban Channel

elfin grove May 21, 2020, 12:23 PM

#

📎 IMG_20200521_015108_421.jpg

plush fulcrum May 21, 2020, 12:27 PM

#

My game is lagging a lot after the new update,can't even play a match as FPS is 40 in lobby and in the game drops to 2-20 fps.Plz help me

📎 Screenshot_280.png

versed panther May 21, 2020, 12:46 PM

#

@elfin grove if you fairly played your game and got that frozen message. Don't worry you will get the account back

elfin grove May 21, 2020, 12:47 PM

#

Waiting,...
I hope they check my id

versed panther May 21, 2020, 12:52 PM

#

@raven pivot you will get it by one week after ban period over. You have played teaming up with hackers thats 'violating the term of use'

raven pivot May 21, 2020, 12:53 PM

#

@versed panther I have not played with any cheaters

paper torrent May 21, 2020, 12:53 PM

#

@versed panther same problame with me. My emulator account was banned without any reason, when i was playing a room match

paper torrent May 21, 2020, 1:09 PM

#

THANK YOU PUBGM TEAM FOR RESOLVING MY EMULATOR ID PROBLAME. I HAVE SUCCESFULLY GOT MY ACCOUNT

hard jolt May 21, 2020, 1:34 PM

#

Any solution for the trees and houses blinking issue ?

peak swift May 21, 2020, 1:41 PM

#

@plush fulcrum @elfin grove

📎 Setting_Center_20-05-2020_02_31_26.png 📎 Setting_Center_20-05-2020_02_31_33.png

#

Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource pack in pubgm
and use smooth+extreme in-game grpahics

restive jewel May 21, 2020, 1:53 PM

#

any best settings for smoother game play?

📎 Picture1.png

peak swift May 21, 2020, 1:56 PM

#

@restive jewel can you try the above image and the message I posted

elfin grove May 21, 2020, 1:57 PM

#

@peak swift will this fix the frozen issue?

peak swift May 21, 2020, 2:00 PM

#

No freaking way

#

Im not logging in

#

Ill get banned for no reason.

#

:/

plush fulcrum May 21, 2020, 2:47 PM

#

@peak swift Thank you but the sudden frame drop issue still there.For example: game going on at 35 fps suddenly drops to 15 fps.And when encountering enemy,it's different (drops to 5fps and i die).

peak swift May 21, 2020, 3:08 PM

#

I got the same ban 😭

twin vine May 21, 2020, 3:22 PM

#

ID : 5159673827

📎 unknown.png

elfin grove May 21, 2020, 3:52 PM

#

Id: 5408116089
Ign: MØATAZ

FROZEN for 2 months n gameloop is up to date.

📎 Screenshot_20200521-140451.png

final jasper May 21, 2020, 4:00 PM

#

Id : 5410785327

#

📎 Screenshot_20200521_122742_com.tencent.ig.jpg

#

📎 Screenshot_20200427_021621_com.tencent.ig.jpg

#

My emulator up to date

#

@peak swift

peak swift May 21, 2020, 4:07 PM

#

@final jasper the ban will be lifting soon

final jasper May 21, 2020, 4:07 PM

#

When?

#

@peak swift

peak swift May 21, 2020, 4:08 PM

#

dont have the info about when, also do thefile claim

final jasper May 21, 2020, 4:09 PM

#

Ummmm okay thanks

lusty phoenix May 21, 2020, 4:34 PM

#

Got banned for no reason

📎 Screenshot_2020-05-21-15-13-05-028_com.tencent.ig.jpg

#

Just finished a squad then I got banned when I was ranking for no reason

#

5253383100 my Id , rock told me u will be unbanned in a few hours I'm waiting for mods answer

#

@peak swift @quiet jungle @frail jackal

final jasper May 21, 2020, 4:43 PM

#

@regal swan can u help me?

shrewd raven May 21, 2020, 5:29 PM

#

xD @peak swift

peak swift May 21, 2020, 5:31 PM

#

@shrewd raven laugh

shrewd raven May 21, 2020, 5:32 PM

#

I came here to put it, you beat me to it.

peak swift May 21, 2020, 5:32 PM

#

@shrewd raven I'm faster than you

shrewd raven May 21, 2020, 5:32 PM

#

Hahaha, I was still editing it in gameloop

#

[Latest Version of Gameloop: 21/5/2020]
Market : 3.11.377.100 ( This might differ )
Emulator : 3.21.808.100
Rootfs : 3.31.54.100

Change log : Bug fixes

#

Mine is better 😛

void hamlet May 21, 2020, 5:32 PM

#

@peak swift PubgmConfused

peak swift May 21, 2020, 5:33 PM

#

shrewd raven [Latest Version of Gameloop: `21/5/2020`] Market : `3.11.377.100` ( This might d...

#

Can you confirm the above issues aren't from the Emu side @shrewd raven

#

@void hamlet scroll up

shrewd raven May 21, 2020, 5:33 PM

#

Which issues?

#

The account freeze?

peak swift May 21, 2020, 5:34 PM

#

https://cdn.discordapp.com/attachments/505322257157980160/712998194245795870/Snapshot_20200520195417.png

#

Yeah

shrewd raven May 21, 2020, 5:34 PM

#

There was an issue, and I think most frozen accounts reopened again

final jasper May 21, 2020, 5:34 PM

#

@peak swift okay but I banned 19-5-2020

#

Why?

peak swift May 21, 2020, 5:35 PM

#

They started to back their Account

final jasper May 21, 2020, 5:35 PM

#

Really? ♥️ Thanks because I want rank

shrewd raven May 21, 2020, 5:39 PM

#

Yeah frozen accounts are being unfrozen

lusty phoenix May 21, 2020, 5:49 PM

#

@peak swift u didn't answer me

#

@peak swift I'm still banned

peak swift May 21, 2020, 5:50 PM

#

@lusty phoenix wait for a while, they already have started to unfroze the Accounts

grand ginkgo May 21, 2020, 5:51 PM

#

@peak swift You know Hydra Clan

lusty phoenix May 21, 2020, 5:51 PM

#

I waited for along time but ok I'm waiting@peak swift

peak swift May 21, 2020, 5:52 PM

#

@grand ginkgo nope

#

Patience

grand ginkgo May 21, 2020, 5:53 PM

#

@peak swift Dynamo?

peak swift May 21, 2020, 5:53 PM

#

Oh

#

You can use #emulator-chat for conversations

grand ginkgo May 21, 2020, 5:54 PM

#

📎 Screenshot_20200521-232254.png

#

This issue

#

Plz Fix I am not playing with hacker

#

@regal swan plz Help

#

Uid-5107407915

peak swift May 21, 2020, 5:59 PM

#

@grand ginkgo please avoid mentioning her; it might due to the random squad

grand ginkgo May 21, 2020, 6:00 PM

#

1 match playing

lusty phoenix May 21, 2020, 6:01 PM

#

@peak swift ok i did everything I'm waiting I file claimed and I contacted the system and now I talked to u guys here

peak swift May 21, 2020, 6:03 PM

#

Just wait, as we Discord staff's can't help you further.

lusty phoenix May 21, 2020, 6:03 PM

#

But u can talk to the game mods right ?!@peak swift

peak swift May 21, 2020, 6:04 PM

#

@lusty phoenix please be patient, just like the others

peak swift May 21, 2020, 8:05 PM

#

ID : 542496714
Name : 么DIL
I got banned for no reason. Please you guys are my only hope. Unban my account, I spent money on it and I play legit. I played matches on Gameloop and then later I switched on to my iPhone 11 to play the game, when I fired 1st bullet, I got this ban. You can check my career results and last played matches 😫

📎 IMG_1323.png

livid flare May 21, 2020, 8:26 PM

#

📎 JPEG_20200521_111956.jpg

#

There was a bug in room and all my friends was banned 2 months and me also but then all the ban was gone except me why? My id is : 5602508137

shrewd raven May 21, 2020, 8:31 PM

#

The suspended accounts are getting unbanned, please wait and be patient.

livid flare May 21, 2020, 8:34 PM

#

@shrewd raven OK bro❤️

open epoch May 21, 2020, 9:04 PM

#

help i get banned for no thing

📎 IMG-20200520-WA0008.jpg 📎 Screenshot_20200521-021058_PUBG_MOBILE.jpg

peak swift May 21, 2020, 9:14 PM

#

Me too bro got ban 3 month

#

i already send it to emulator ban

lusty phoenix May 21, 2020, 9:45 PM

#

@peak swift I'm still banned

peak swift May 21, 2020, 9:53 PM

#

me too

lusty phoenix May 21, 2020, 11:46 PM

#

@dusk pumice @quiet jungle

untold bison May 22, 2020, 2:05 AM

#

@lusty phoenix please be patient it will take time

elfin grove May 22, 2020, 2:23 AM

#

:sad:

final jasper May 22, 2020, 2:26 AM

#

@untold bison what about ban 2 months frozen account because of emulator not updated

#

But my emulator is up to date

atomic harness May 22, 2020, 3:45 AM

#

@final jasper You will soon get unbanned automatically.

peak swift May 22, 2020, 4:16 AM

#

Yea soon 2 month later

atomic harness May 22, 2020, 4:55 AM

#

@peak swift Please be patient, players are getting there account unbanned.

peak swift May 22, 2020, 4:58 AM

#

ok sorry just kidding

atomic harness May 22, 2020, 5:33 AM

#

@ivory shadow Soon, you will be unbanned.

peak swift May 22, 2020, 5:33 AM

#

Make sure to update your Emulator as a patch has been released to fix the issue

ivory shadow May 22, 2020, 5:34 AM

#

I'm used last version of emulator

peak swift May 22, 2020, 5:34 AM

#

New patch has released 12h before

ivory shadow May 22, 2020, 5:35 AM

#

I'll try again

#

@peak swift

📎 JPEG_20200522_073936.jpg

peak swift May 22, 2020, 5:40 AM

#

All the wrong Emulator suspensions will be lifted.

We do not provide support for any emulators at all.

Feel free to Fileclaim If you cannot wait patiently as suspensions are being lifted.

ivory shadow May 22, 2020, 5:41 AM

#

Im waiting but i asking for unban

#

@peak swift and thank you for helping

unique plinth May 22, 2020, 6:07 AM

#

@peak swift What is the new update

#

Does it effect the game?

feral shaleBOT May 22, 2020, 6:08 AM

#

Please refer to this channel's pinned messages for further information, @unique plinth:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

unique plinth May 22, 2020, 6:08 AM

#

Bug fix

#

What bug

#

Fps drop?

peak swift May 22, 2020, 6:09 AM

#

Most likey the account freezing issue

unique plinth May 22, 2020, 6:10 AM

#

wow

peak swift May 22, 2020, 6:10 AM

#

I mean this one
https://cdn.discordapp.com/attachments/505322257157980160/713135130771718195/IMG-20200520-WA0008.jpg

peak swift May 22, 2020, 7:12 AM

#

@lusty phoenix it will not give u 10 years ban it just give 10min or 3months lol

#

@peak swift can i get access to emulator ban ?

#

that channel has been removed

#

Ok

wise orchid May 22, 2020, 9:00 AM

#

i got thirdparty software banned which i am not using any thirdparty software i am playing legit from session 2 please help me to remove this banned i am playing on gameloop which i download from gameloop.fun official site

📎 unknown.png

peak swift May 22, 2020, 9:02 AM

#

hi

#

will our ban open this week because I have royal pass missions ?

#

@wise orchid reinstall the Emulator

#

Uninstall gameloop.... Delete the temp and program files folder from gameloop install location.... Then reinstall gameloop from https://gameloop.fun/en/game/fps/play-pubg-mobile-on-pc

wise orchid May 22, 2020, 9:14 AM

#

i finish and install fresh windows as well stil accouint showing banned

peak swift May 22, 2020, 9:15 AM

#

@wise orchid login after that time period

#

@peak swift yeah it will, dont forgot to do the file claim

#

Is smoke skin bug fixed ?

wise orchid May 22, 2020, 9:16 AM

#

@peak swift but thats not fear getting banned without any reason and need to wait i buy royal pass and primeplus not fot get banned without any reason and wait for finish

peak swift May 22, 2020, 9:17 AM

#

What ?

#

I cant download new update

#

It still saying u have latest vr of gameloop

#

Can someone help me ?

#

@peak swift

Market : 3.11.377.100 ( This might differ )
Emulator : 3.21.808.100
Rootfs : 3.31.54.100

#

Yea but i cant install it

#

All the wrong Emulator suspensions will be lifted

#

📎 JPEG_20200522_134842.jpg

wise orchid May 22, 2020, 9:18 AM

#

i think pubg is bugs now only useless to play and expand money on pubg

peak swift May 22, 2020, 9:19 AM

#

@peak swift can you send the diagnosis window

#

Sure

#

📎 JPEG_20200522_134932.jpg

#

Is this latest vr ?

#

force close the emu and try again

#

Ok

open epoch May 22, 2020, 9:20 AM

#

@peak swift sir when this problem fixed

📎 IMG-20200520-WA0008.jpg

peak swift May 22, 2020, 9:21 AM

#

@open epoch soon

plush fulcrum May 22, 2020, 9:41 AM

#

Is it safe to use Phoenix OS? gameloop is lagging a lot

peak swift May 22, 2020, 9:44 AM

#

No

soft fern May 22, 2020, 9:46 AM

#

DIY Guncraft available in Emulator?

peak swift May 22, 2020, 9:48 AM

#

no info about that,
havent checked the game

soft fern May 22, 2020, 9:49 AM

#

my frnds got it.But I didn't get

#

sorry for my bad english

peak swift May 22, 2020, 9:49 AM

#

it started to roll out

#

you'll get it soon

soft fern May 22, 2020, 9:50 AM

#

ok.Thanks

inland peak May 22, 2020, 10:27 AM

#

@peak swift i need to give feedback about the game where should i .. any specific channeL ??

peak swift May 22, 2020, 10:28 AM

#

#old @inland peak

paper torrent May 22, 2020, 10:47 AM

#

Please ban them. These two players are using esp, location hack to push there rank. I have played three matches with them and i am sure that they have esp, location hack.

📎 Snapshot_20200522163141.png

#

📎 Snapshot_20200522163158.png

#

@peak swift

dapper sun May 22, 2020, 10:48 AM

#

my id has been banned for 2 months due to the emulator ban glitch that had occured. pls help

paper torrent May 22, 2020, 10:48 AM

#

And i have another question. Why my rank is not showing?

📎 Snapshot_20200522164609.png

feral shaleBOT May 22, 2020, 10:59 AM

#

Hello, @paper torrent!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

peak swift May 22, 2020, 11:04 AM

#

@peak swift i still cant update gameloop

#

control panel>Uninstall a program>gameloop> click uninstall chose repair
@peak swift

#

@paper torrent I'll check that and will confirm you

paper torrent May 22, 2020, 11:08 AM

#

And i have another question. Why my rank is not showing?

#

@peak swift

peak swift May 22, 2020, 11:14 AM

#

@peak swift ok

#

@peak swift

#

Is there any improvement related to the ban

#

@paper torrent the results are calculated every Monday at 00:00 UTC

#

@peak swift check #news

#

okey

#

Does it take long? Do you have any information?

#

If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.

#

@peak swift don't have much info atm

#

okey

paper torrent May 22, 2020, 11:35 AM

#

@peak swift my air drop is also not counting

balmy geyser May 22, 2020, 12:21 PM

#

Hi, Is it safe to use launch emulator with VPN? There are other region rewards which I have never been lucky enough to receive in mine 😦

#

To play missions & collect rewards?

peak swift May 22, 2020, 12:23 PM

#

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.
@balmy geyser

feral shaleBOT May 22, 2020, 12:23 PM

#

Hello, @paper torrent!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

open epoch May 22, 2020, 12:23 PM

#

@peak swift i need ask about some thing why my account not unbanned alot of peaple get unbanned

peak swift May 22, 2020, 12:24 PM

#

Please be patient you'll get your account

open epoch May 22, 2020, 12:24 PM

#

and i need ask about my emuletor is lagging

#

and my laptop i7 ram 16 gb

peak swift May 22, 2020, 12:25 PM

#

Post the diagnosis window of the emulator

open epoch May 22, 2020, 12:25 PM

#

and mac

#

ok wait

#

📎 IMG-20200522-WA0002.jpg

balmy geyser May 22, 2020, 12:27 PM

#

Post the diagnosis window of the emulator
@peak swift And Nvidia dedicated 4Gigs GTX 960M

📎 unknown.png

open epoch May 22, 2020, 12:30 PM

#

@peak swift and my laptop is macbook pro

📎 IMG-20200522-WA0002.jpg

peak swift May 22, 2020, 12:47 PM

#

ID : 542496714
Name : 么DIL
I got banned for no reason. Please you guys are my only hope. Unban my account, I spent money on it and I play legit. I played matches on Gameloop and then later I switched on to my iPhone 11 to play the game, when I fired 1st bullet, I got this ban. You can check my career results and last played matches 😫

📎 IMG_1323_1.png

left sky May 22, 2020, 12:59 PM

#

@peak swift Some account still getting freeze and some getting ban for a week for teaming up with hacker... Any solution ???

#

It's also happing during Classic matches

peak swift May 22, 2020, 1:00 PM

#

Chinese idiots

#

dont know how to make anticheat

#

this is what happens

#

when you put college dropouts

#

to do work

elfin grove May 22, 2020, 1:03 PM

#

2 days passed n my acc is still frozen.

peak swift May 22, 2020, 1:32 PM

#

Are u guys sure new update comes out ?

#

Because when i want to update it it say that you have latest version

#

The chinese are outdated

#

And I mean the chinese who are behind PUBGM

#

Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
uninstall resource pack in pubgm
and use smooth+extreme in-game grpahics

📎 Setting_Center_20-05-2020_02_31_26.png 📎 Setting_Center_20-05-2020_02_31_33.png

#

@open epoch @balmy geyser ^

peak swift May 22, 2020, 2:04 PM

#

peak swift > If players are found to have been suspended for encountering the glitch, as a ...

#

@left sky if it's suspended due to the glitch the ban will remove

open epoch May 22, 2020, 2:05 PM

#

@peak swift thanks alot and what about ban soon will remove ?

peak swift May 22, 2020, 2:05 PM

#

@peak swift please avoid making such conversations in here

#

@open epoch yep it will be

final jasper May 22, 2020, 2:06 PM

#

@peak swift can I ask u why my account still frozen due

peak swift May 22, 2020, 2:07 PM

#

They started to unban accounts

final jasper May 22, 2020, 2:07 PM

#

There are alot people unban and there are some still banned

peak swift May 22, 2020, 2:07 PM

#

All I could suggest is to wait

final jasper May 22, 2020, 2:08 PM

#

Sorry for bad English

peak swift May 22, 2020, 2:08 PM

#

It's ok

#

Do they unbanning Taiwan Version Also bro? @peak swift

open epoch May 22, 2020, 2:08 PM

#

@peak swift and how him know my account is banned

peak swift May 22, 2020, 2:08 PM

#

We don't have any information about that @peak swift

#

Contact Vietnamese support

final jasper May 22, 2020, 2:09 PM

#

They started to unban accounts
@peak swift when pls I want to know

peak swift May 22, 2020, 2:09 PM

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Okk Thank You bro @peak swift

final jasper May 22, 2020, 2:09 PM

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@peak swift you told me that the day before yesterday

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@peak swift????

peak swift May 22, 2020, 2:11 PM

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From yesterday I think if I'm not wrong

final jasper May 22, 2020, 2:11 PM

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@peak swift no you not wrong sorry

peak swift May 22, 2020, 2:12 PM

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@young lagoon Can You Please Accept M y DM Please Bro! !

left sky May 22, 2020, 2:16 PM

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@peak swift Any idea account will unban till tomorrow?

peak swift May 22, 2020, 3:10 PM

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@here Any Vietnamese Support Please I need Help!!

wary wasp May 22, 2020, 3:14 PM

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unban my account right this moment

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useless people cant ban hacker

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but quick to ban fair player

storm falcon May 22, 2020, 3:24 PM

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My account got banned today for a week

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how I was not not playing with the hacker

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@left sky did you get 1 week ban ?

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@wary wasp you are right

feral shaleBOT May 22, 2020, 3:32 PM

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We provide support only for the global English version of PUBG MOBILE here.

peak swift May 22, 2020, 3:32 PM

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@peak swift ^

storm falcon May 22, 2020, 3:33 PM

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@peak swift can you help me ?

peak swift May 22, 2020, 3:33 PM

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I can't help you if you're having that version

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Contact the Vietnamese in-game customer service @peak swift

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@storm falcon do the file claim

wary wasp May 22, 2020, 3:34 PM

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@storm falcon 1 week ban

storm falcon May 22, 2020, 3:35 PM

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@peak swift I did but there is no way to unban

peak swift May 22, 2020, 3:35 PM

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Ok Thanks bro I will try out bro @peak swift

storm falcon May 22, 2020, 3:35 PM

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@wary wasp I have the same

peak swift May 22, 2020, 3:35 PM

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One of your teammates might have used the hack

storm falcon May 22, 2020, 3:36 PM

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@peak swift For me this is not possible because I was playing solo

wary wasp May 22, 2020, 3:36 PM

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@peak swift no. if i was playing with hacker i wont be sitting on ace. i would have been on conqueror

feral shaleBOT May 22, 2020, 3:36 PM

#

Please refer to this channel's pinned messages for further information, @storm falcon @wary wasp:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

livid flare May 22, 2020, 3:37 PM

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I was banned 2 months because of the bug and you told me bro the accounts is getting unbanned until now im still banned for 2 months 😔💔 my id is 5602508137

#

📎 JPEG_20200521_111956.jpg

peak swift May 22, 2020, 3:37 PM

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@livid flare read the pinned message

livid flare May 22, 2020, 3:37 PM

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@peak swift where?

gleaming rock May 22, 2020, 3:37 PM

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click the pin icon on the top

trim talon May 22, 2020, 3:38 PM

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Why my account was frozen for 2 mounths what I do . I have the latest version of emulator and any new update i instal it ....!!! Really pubg mobile ! Please open my account quickly

📎 Screenshot_2020-05-22-16-28-21-39_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2020-05-22-16-31-17-56_dac7cc7571c39b392df64923967cf7da.jpg

livid flare May 22, 2020, 3:38 PM

#

Can't find it@gleaming rock

gleaming rock May 22, 2020, 3:38 PM

#

📎 unknown.png

feral shaleBOT May 22, 2020, 3:38 PM

#

Please refer to this channel's pinned messages for further information, @livid flare @trim talon:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

storm falcon May 22, 2020, 3:38 PM

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@peak swift this is not helfull for me

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@peak swift help me

peak swift May 22, 2020, 3:40 PM

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@storm falcon if it's wrongly banned you it will be removing soon. Make sure to do the file claim

storm falcon May 22, 2020, 3:40 PM

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@peak swift tell me what to do in file claim

livid flare May 22, 2020, 3:40 PM

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@peak swift after i make file claim what shall i write in it

#

?

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What to do in file claim

wary wasp May 22, 2020, 3:43 PM

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hello i need support ?

livid flare May 22, 2020, 3:44 PM

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📎 JPEG_20200522_174405.jpg

#

?

storm falcon May 22, 2020, 3:45 PM

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File Claim does not help me

peak swift May 22, 2020, 3:46 PM

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Wait patiently guys you'll get your account back

storm falcon May 22, 2020, 3:46 PM

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@peak swift I don't think so

livid flare May 22, 2020, 3:47 PM

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What should I do in file claim

wary wasp May 22, 2020, 3:47 PM

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we will get it back after the week ?. right now my rank is 5thosand in middle server by the end week i will be top 2% and bye bye to rank push ??

storm falcon May 22, 2020, 3:48 PM

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@wary wasp I think so 😦

livid flare May 22, 2020, 3:48 PM

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📎 JPEG_20200522_174836.jpg

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I still can't

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Log in

#

?

#

Id 5602508137

wary wasp May 22, 2020, 3:51 PM

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@storm falcon sad. guess i should just get paid hacks once the ban lifted. coz they cant ban hackers but can easily ban fair and legit player

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now i get why people dont take take this game seriously

copper kraken May 22, 2020, 3:51 PM

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Any mod ?

peak swift May 22, 2020, 3:52 PM

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@wary wasp lol there are no such things

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If you violate the rules you'll get ban then

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@copper kraken yeah

storm falcon May 22, 2020, 3:52 PM

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@wary wasp yes choke they are not banning hackers.

wary wasp May 22, 2020, 3:52 PM

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lol xD

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biggest joke.. if i cheat i will get ban

peak swift May 22, 2020, 3:53 PM

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@livid flare can you try logging in later

storm falcon May 22, 2020, 3:53 PM

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@peak swift but what is the need of the ban who does not cheat ?

livid flare May 22, 2020, 3:53 PM

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@peak swift ok

peak swift May 22, 2020, 3:53 PM

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@wary wasp avoid making a conversation in here

storm falcon May 22, 2020, 3:53 PM

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I think I am gonna leave this game

copper kraken May 22, 2020, 3:54 PM

#

Hello people Are getting Banned For Teaming up with Active cheater Where as I My self have not Teamed up with any active cheater many other people have been banned for the same issue

📎 image0.png

peak swift May 22, 2020, 3:54 PM

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@storm falcon it's coz of glitch from Emu side

storm falcon May 22, 2020, 3:54 PM

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@copper kraken Welcome bro 😄

feral shaleBOT May 22, 2020, 3:54 PM

#

Please refer to this channel's pinned messages for further information, @copper kraken:

:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.

wary wasp May 22, 2020, 3:54 PM

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@copper kraken ssame

storm falcon May 22, 2020, 3:55 PM

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@wary wasp and I facing the same issue @copper kraken

peak swift May 22, 2020, 3:56 PM

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@peak swift what can i do now ? I cant update gameloop

wary wasp May 22, 2020, 3:56 PM

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@storm falcon in my circle lot of fair and legit player got this week ban

peak swift May 22, 2020, 3:56 PM

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I also repair it

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@wary wasp have conversation in #emulator-chat

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@peak swift lemme Check that

#

K

copper kraken May 22, 2020, 3:58 PM

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@peak swift just saying its not just me That got banned other friends have gotten banned to. Im just annoyed right now i have wasted 7 days on rank push and i was top 800 ranking like few hours ago before i went to sleep and next thing u know im bronze 5 when i wake up

peak swift May 22, 2020, 3:58 PM

#

📎 unknown.png

#

@copper kraken they'll get unbanned

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i scare too much of getting ban

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cuz i have old update

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confused_duck

storm falcon May 22, 2020, 4:00 PM

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@peak swift help me unban my account

wary wasp May 22, 2020, 4:00 PM

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@peak swift you dont understand coz you never pushed rank? sure after the week account might be back but can you imagine how hard it will be to get into top 500 again ?

peak swift May 22, 2020, 4:00 PM

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i think it will unban soon

wary wasp May 22, 2020, 4:00 PM

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you just dont get it

slender tapir May 22, 2020, 4:00 PM

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@peak swift any help please ?

peak swift May 22, 2020, 4:00 PM

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blob_amused

copper kraken May 22, 2020, 4:01 PM

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@peak swift and when is the ban gonna be lifted any idea ?

storm falcon May 22, 2020, 4:02 PM

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@peak swift you dont understand coz you never pushed rank? sure after the week account might be back but can you imagine how hard it will be to get into top 500 again ?
@wary wasp 😫

slender tapir May 22, 2020, 4:02 PM

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@peak swift i have changed the emulator i have played 4 matches . the next time when i logged in i got ban offline 03 months

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@peak swift i didnt play since the saison 11

peak swift May 22, 2020, 4:03 PM

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@slender tapir which Emulator did you use

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@copper kraken soon ; wait patiently

slender tapir May 22, 2020, 4:04 PM

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first i was using gameloop but i was always suffering coz my PC is not too good then i have changed to smartgaga

peak swift May 22, 2020, 4:04 PM

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@peak swift there is a new update name is phoenix my friend told me that emulator dont have any fps drops

slender tapir May 22, 2020, 4:04 PM

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@peak swift i have played just 4 matches you can see my account

peak swift May 22, 2020, 4:04 PM

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is that ok if i use that

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@slender tapir the only recommended one is Gameloop using others will lead to ban

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@peak swift only gameloop is recommended from PUBGM

slender tapir May 22, 2020, 4:05 PM

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@peak swift but im suffering of LAG i dont have a PC gamer

copper kraken May 22, 2020, 4:05 PM

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@peak swift and what about the rank ?

peak swift May 22, 2020, 4:06 PM

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gameloop is the badest emulator i've ever seen

copper kraken May 22, 2020, 4:06 PM

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Bronze 5 or will it go back to what it was

#

?

peak swift May 22, 2020, 4:06 PM

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even smartgaga is better than it

slender tapir May 22, 2020, 4:06 PM

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@peak swift my account is too old from S4 and level 65 RP from S7

peak swift May 22, 2020, 4:06 PM

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@copper kraken I'm not sure about that. You can contact the customer service for that

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@peak swift I can agree you gameloop is poorly optimised

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But other don't have the anti cheat system

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tencent gaming buddy was the best emulator for pubgm

slender tapir May 22, 2020, 4:07 PM

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@peak swift Is there any way to recover my account please ?

peak swift May 22, 2020, 4:08 PM

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@peak swift u couldn't find any solution for it ??

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for update

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I'll inform you @peak swift

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TGB is Gameloop just the name change

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oh

#

then that was better

livid flare May 22, 2020, 4:10 PM

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@peak swift i still can't log in

slender tapir May 22, 2020, 4:10 PM

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@peak swift And how can i recover my account bro ?

livid flare May 22, 2020, 4:10 PM

#

📎 JPEG_20200522_174836.jpg

peak swift May 22, 2020, 4:10 PM

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if i go and play some match i will get ban? @peak swift

livid flare May 22, 2020, 4:10 PM

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Still can't log in

#

Id 5602508137

loud lintel May 22, 2020, 4:23 PM

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why ?

#

📎 unknown.png

#

@wide tendon why u ban me ?

untold bison May 22, 2020, 4:24 PM

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@loud lintel they are aware of this issue it's a problem caused by gameloop please be patient while they lift bans

grand ginkgo May 22, 2020, 4:24 PM

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How ??

📎 2020.05.21-17.22.png

copper kraken May 22, 2020, 4:25 PM

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@untold bison will we get our stats back?

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📎 image0.png

#

This is what i left

#

It at

#

Last night

untold bison May 22, 2020, 4:25 PM

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yes it's just frozen at the moment

#

If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.
pubgm_this

loud lintel May 22, 2020, 4:26 PM

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ok thx

#

@untold bison

copper kraken May 22, 2020, 4:27 PM

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@untold bison i got u im just worried about my stats it took me 7 days

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Was almost conqueror

untold bison May 22, 2020, 4:27 PM

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@copper kraken yes I understand i am very sorry for this inconvenience however the accounts are just frozen for people right now everything on your account will remain the same

late kettle May 22, 2020, 4:28 PM

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@untold bison hi why I can't claim crown tier protection card?

untold bison May 22, 2020, 4:28 PM

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@late kettle it's a glitch and they are aware of this issue please be patient

late kettle May 22, 2020, 4:28 PM

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Okay thank you very much

elfin grove May 22, 2020, 4:35 PM

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More than 2 days passed

#

Still frozen n they r still banin the rest of emulator players

#

They could ve warned us

untold bison May 22, 2020, 4:36 PM

#

it is a problem and they are aware it is caused by gameloop, please note that there are hundreds of thousands with this issue and it will take some time for them to get through everyone

elfin grove May 22, 2020, 4:37 PM

#

I understand... ty

copper kraken May 22, 2020, 4:39 PM

#

@untold bison i got my friend to check my rank and it says Bronze 5 ? Is it going to revert back to what it was when the ban is lifted?

untold bison May 22, 2020, 4:40 PM

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@copper kraken yes it will revert back for now the account is in a frozen state and will show that it is bronze please do not worry when it is lifted you will be back to your normal rank

copper kraken May 22, 2020, 4:40 PM

#

❤️❤️❤️

tardy kernel May 22, 2020, 4:52 PM

#

I have been banned for 2 months emulator ban need help
5245200824

📎 image0.jpg

untold bison May 22, 2020, 4:54 PM

#

If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.

tardy kernel May 22, 2020, 5:08 PM

#

pls heeelp me

#

📎 image0_6.jpg

steel flicker May 22, 2020, 5:09 PM

#

@tardy kernel u are already answered

tardy kernel May 22, 2020, 5:13 PM

#

@untold bison @steel flicker My account is still frozen

#

5245200824

untold bison May 22, 2020, 5:13 PM

#

it is a problem and they are aware it is caused by gameloop, please note that there are hundreds of thousands with this issue and it will take some time for them to get through everyone
@tardy kernel

tardy kernel May 22, 2020, 5:13 PM

#

URGENT!!
Greetings,
My account has been stopped while i was streaming on Facebook, it says “60 days freez”
That’s not acceptable since i have a contract with “Facebook”
Please fix the issue and get to me as fast as possible.
Best regards

untold bison May 22, 2020, 5:14 PM

#

@tardy kernel you have already been answered please do not repeat the same question

steel flicker May 22, 2020, 5:15 PM

#

lol

tardy kernel May 22, 2020, 5:16 PM

#

but im streamer in facebook what about my Viewrs

gleaming rock May 22, 2020, 5:16 PM

#

just gotta wait it out

steel flicker May 22, 2020, 5:16 PM

#

but im streamer in facebook what about my Viewrs
@tardy kernel play other games ....if u are a gamer

untold bison May 22, 2020, 5:16 PM

#

we cannot do much more for you, you are gonna have to wait we have already told you it will take time

tardy kernel May 22, 2020, 5:17 PM

#

ok ty ^.^

wary wasp May 22, 2020, 5:38 PM

#

same issue no reason ban

📎 Snapshot_20200522195848.png

untold bison May 22, 2020, 5:38 PM

#

@wary wasp kindly click file claim and wait for a response we cannot help with such issues

rapid zinc May 22, 2020, 5:50 PM

#

This account was blocked without reason I want to help as soon as possible, thank you

📎 image0.png

untold bison May 22, 2020, 5:51 PM

#

If players are found to have been suspended for encountering the glitch, as a result of abnormal player activity, the suspension for those affected accounts will be lifted. We apologize for any inconvenience this issue may have caused you.

@rapid zinc

rapid zinc May 22, 2020, 5:55 PM

#

@untold bison oky thank you

wary wasp May 22, 2020, 6:11 PM

#

@untold bison any idea when ban will be lifted ? coz its a false ban. or do i have to wait whole weeek >?

untold bison May 22, 2020, 6:11 PM

#

it is a problem and they are aware it is caused by gameloop, please note that there are hundreds of thousands with this issue and it will take some time for them to get through everyone
@wary wasp

copper kraken May 22, 2020, 6:12 PM

#

@wary wasp give them time

wary wasp May 22, 2020, 6:20 PM

#

okok

maiden jacinth May 22, 2020, 7:14 PM

#

can i reports cheater here ? @everyone

#

i hate it

📎 unknown.png

livid flare May 22, 2020, 7:19 PM

#

📎 JPEG_20200522_211901.jpg

#

I was banned two months but this message came to me and i still cant log in? My id is 5602508137

#

@here

rapid zinc May 22, 2020, 7:23 PM

#

Can I report someone who broke the laws?