#emulator-support
1 messages · Page 98 of 1
Follow the below steps to resolve Black Objects/Buildings/etc. while shadows is turned on.
Exit the game using the back button.
Clear Cache.
Go to Gameloop Settings and disable the Render Cache and Enforce Global Render Cache.
Save the Settings and Exit.
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
Launch Gameloop > Launch PUBGM > Change the Settings which uses shadows (i.e: Balanced+) > Restart the Game by pressing the Back Button.
These settings will help you in resolving the invisible/black ground issue too.
yes yes exactly how this guy has explained it
first of all, make sure to download all the resources pack in-game
@valid niche no.....try not to download the resource pack....it is not well optimized
i also had the same problem but when i followed this steps it worked out well for me
@valid niche no.....try not to download the resource pack....it is not well optimized
@steel flicker oof! yikes, i already downloaded them. but i'm not getting any issues so far
Id u dont have any fps issues then its okay
well i have, but i think it's coz of my rig..
maybe the emulator is not that well optimized
@steel flicker no buddy if this issue is faced by me means its my internet issue but at a time in my squard 3 members got same message at a time is this internet issue as we are using different broadbands and living at different places 🤷♂️
@peak swift that sardarji guy is muted again 😅
@south lion
😂
Jeezuz
Party
@autumn cove 🤣🤣🤣
Reinstall the emulator
Follow the below steps to resolve Black Objects/Buildings/etc. while shadows is turned on.
Exit the game using the back button.
Clear Cache.
Go to Gameloop Settings and disable the Render Cache and Enforce Global Render Cache.
Save the Settings and Exit.
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
Launch Gameloop > Launch PUBGM > Change the Settings which uses shadows (i.e: Balanced+) > Restart the Game by pressing the Back Button.
These settings will help you in resolving the invisible/black ground issue too.
Party
disco
Thx @steel flicker
happy to help
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @midnight robin. Remember to read through #faq before asking questions in the support channels.
@midnight robin state your prob 1st
I can't unlink my account fromy fb
If you have encountered an issue with the account unlinking feature, @midnight robin, please ask in #708032127458869340.
@midnight robin the feature is disabled atm
Ok thanks
@steel flicker @merry garnet i am going to reinnstall windows tell me how to backup gameloop turboaow engine
@steel flicker
@tough nexus
Stop tagging everyone
@steel flicker help me sir
@viscid bobcat just save the TxGameassistant folder
okay sir
How to uninstall resource pack ?
How to stop auto download of all resource pack ? Like when I open my inventory or shop it's start downloading automatically so how to stop it I don't want anything only erangel. So plz help .
@hushed panther if you play in emulator Click on clear cache
And you cant stop them unless you play solo and Dont open shop / inventory
Because the game automatically download skins that came in your screen
@hushed panther you can find an option in the settings > download > turn off auto download
And the resources in the shop or from the inventory will be downloaded when you view those
Ohk so everytime I need to stop them manually .
Nd there is no option in setting for turn-off auto shutdown @peak swift
Download*
I see
If ur close to pubgm developer team plz suggest them to add option so stop auto download resource pack we don't have unlimited internet data and not high-end mobile for that much data @peak swift
I just posted ty for information
hello my game is not connecting to match server during classic matches
every time i have to restart my game to get ultra sound and hdr why?
i have started my game i cant select hdr then i have to close the game and gameloop start again then i can select it why?
@peak swift try selecting HD 1080P and HD in Emulator settings
@peak swift ok thank you
@peak swift what is best setting for emulator in my laptop?
could you send the diagnosis window of gameloop
I may or may not have uploaded a settings guide in the pinned messages
not sure if it's still here
yep it's still here in the pinned messages
@peak swift i am not understanding can u type settings for my laptop
@oblique depot try this
after update i get disconnect from game every time
most likely an internet issue
@peak swift thanks
welcome
happy to help
help
@feral cloak what happen!
yeah
disable it
that too
Ok thanks
@merry garnet u had a software which restart ISP can u send
@peak swift do u mean lsp repair ?
thx
let me know if it helps solving high ping issues @peak swift
Always run as administrator @peak swift
@merry garnet dw he will ...as he is "bot4ever"
I need help here
That's happens to me on HD aswell, any other graphic settings fixes it tho
@amber kettle as i said in gameloop server..post ur problem first
why is it that some games i have a stable 250ish ping, while others i have a stable 100ish, while my partner always has sub 100 regardless ?
alright i'll give it a try now
@tribal swallow 
@merry garnet 
?
fix the emulator Lag ffs
any one got https://cdn.discordapp.com/attachments/527856162901721089/709655622261407835/unknown.png please dm me
Gameloop sucks
@peak ruin hi are you available?
in pubgm settings , fps settings- Low: 20fps
Medium: 25fps
High: 30fps
Ultra: 40fps
Extreme: 60fps
people think low settings will help..but fact is something else...when have a good pc then its recomended to keep maximum everything
no he is "inactive"
btw doesnt gameloop run on fast mode ?
we think there is no need to normal startup just need to close dugbug and test setting mode
by
1:Run CMD as administrator 2:Paste "bcdedit /set debug no" HIT ENTER 3:Paste "bcdedit /set testsigning off" HIT ENTER 4: Restart your Pc"
yeah he was running in test mode
so that need to be closed..gameloop ll not permit that
so try this only from now
ok
startup clould be like this
normal may cause high cpu usage
ok final update by devs
🤨
users who facing "warning gameloop cant start without normal mode"
1: choose selective startup 2: Run CMD as administrator 3: Paste "bcdedit -set loadoptions ENABLE_INTEGRITY_CHECKS" HIT ENTER 4: restart PC
let us know if it works
Should virtulization Enabled?
@unique plinth yep
ooohh i see it
so i've changed it to the correct time now, do i leave the 'automatic time zone' box unticked ? or retick it ?
thanks so much btw, really appreciate your help (:
👍
@steel flicker Ok so
U can play on fast boot mode
O
OOOOOOO
ok lemme see how
1:Run CMD as administrator
2:Paste "bcdedit /set debug no" HIT ENTER
3:Paste "bcdedit /set testsigning off" HIT ENTER
4: Restart your Pc"
i do this?
yup
Why ?
lol
aw what, back to 260 ping
btw run in selective startup@next star
whats this for @merry garnet
Normal mode actually loads all programs so that causes lag
So if anyone having that 'warning.3'issue its for them
ohk
i have nvidia 860m 4gb, 16 gb ram and i7. i use smooth emulator and smooth in game options. when there is a people on the first landed point, one or two, or when some people enter the 300m view, game has so different lag. i am understand that there is a people near me because of lag and this gives me advantage. what to do to have not lag when a player in 300 m seen sapce?
also if the lag is high, people near me are around 150m. if i have a little lag, people are between 150m or 300m.
i can understand everything near me with lag.
when i look a specific point i have lag, when i am not i dont have lag. so i understand that which point makes lag there is an enemy. so i go there and yes, there are enemies. so it is some kind of advantage. what should i do to not have lag.
i think they have the lag problem too, because when i go the specific lag point, they are already ready for anything.
Why my emulator take to much time to start the game. 😋
@merry garnet I downloaded pubg then in installing it brings me the warning do i restart with the solution then retry ?
i got disconnected to many time when entering match on vikendi and in the game it so much lag.. other maps working good.. is there any problem with vikendi map or it just me?
@merry garnet I did the command u sent and restarted and still gives me the error
@steel flicker doesnt work still ;/
hi i found bug in emulator --- while i am at cheer part and my friends in lobby invites to his team and starts match all the ui becomes invisible in game and i can't able to move, so i have to restart emulator to get back in game
@next star sorry i wqs sleeping...now what happens ?
@oblique gorge post your gameloop diagnosis window screenshot
@next star let explain u the difference between normal boot and selective boot
In normal boot , every driver and every application which u have enabled at startup that starts as u launch windows and in selective boot , only the drivers u select and only the apps u select launch at startup
So what i do and suggest to do is at first select normal startup in startup option and then unselect the drivers and apps manually that u dont need ....that sinply moves u to selective startup
What happens to u when u start with selective startup...some necessary drivers for gameloop arent started
@next star
This way cpu usage will be low and u will not have that message in gameloop
Ok ? @next star
@steel flicker do i go fastmode or normal mode?
normalboot ....then deselect...that will automatically move u to selective startup
@next star nope
oof
didnt u read my whole lecture ?
😑
u have to select normal boot ...then deselect the drivers and apps u dont need at startup
@steel flicker how do i deselect the drivers and apps i dont need at start up?
so i've tried the bat file, changed dns, changed emulator timezone, still occasionally getting 260 ping in my page. anymore ideas ?
@next star sorry i got headache and slept..
users who facing "warning gameloop cant start without normal mode"
1: choose selective startup 2: Run CMD as administrator 3: Paste "bcdedit -set loadoptions ENABLE_INTEGRITY_CHECKS" HIT ENTER 4: restart PClet us know if it works
@merry garnet @next star
Tried this command s?
Ok ill try
Ya
@steel flicker anything else i can try ?
try lsp repair......change time zone and restart .......change DNS to google ......if these 3 doesnt help....your only option is to contact your isp and ask for a better ip address
what about graphics if you start windows in safe mode with internet?
i dont think u will be able to run any game on safe mode
rahh this warning is so annoying
smhhhhhhhh
@steel flicker rip i did all solutions and still got the warning
idk whats
wrong
thats why i told u to use normal boot with closing the drivers and apps u dont need
use that for now
@next star how is your internet connection?
Try
"1:Run CMD as administrator 2:Paste "bcdedit /set debug no" HIT ENTER 3:Paste "bcdedit /set testsigning off" HIT ENTER 4: Restart your Pc"
@next star
lol
Do again
Check if that helps
Dev team said us that only dugbug mode and test mode is should be off
goes asleep again
@next star
My internet got asleep
Try
"1:Run CMD as administrator 2:Paste "bcdedit /set debug no" HIT ENTER 3:Paste "bcdedit /set testsigning off" HIT ENTER 4: Restart your Pc"
Ya
yep
After done send your diagnosis.zip here please
wut ?
lol
@merry garnet here btw^^^ if u didnt see
@merry garnet abnormal activity got solved?
yep
Follow the below steps to resolve Black Objects/Buildings/etc. while shadows is turned on.
Exit the game using the back button.
Clear Cache.
Go to Gameloop Settings and disable the Render Cache and Enforce Global Render Cache.
Save the Settings and Exit.
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
Launch Gameloop > Launch PUBGM > Change the Settings which uses shadows (i.e: Balanced+) > Restart the Game by pressing the Back Button.
These settings will help you in resolving the invisible/black ground issue too.
try this @sudden compass
oh idk then
Not ground it solved
wait for rock47
that abnormality detected issue happens when the game detects that your emulator is of an older version

nope he is batman
u have to lit the light from gotham city police dept. to call him
@gleaming rock no it will happen if you run more than one instance of the emulator turbo engine at same time example: if you double click the app multiple times
that too
Please add a Chanel for find players .. Emulator only
there used to be one
but it was empty so they combined it
lol
@next star ok got that..i was asking about internet speed...(thought that doesn't matter)
@next star thanks a lot for checking with us...
😅
@next star quickly send me the warning text
That pops up
Like this?same?
@next star
the last warning number is 215000 or 215001?
Ya please
Ok
do i send pic or just number?
ight
no no problem
ill ss it
sec its opening installation
then it will tell me the error
🎉 error
im downloading the pic
@next star
Try
1: choose selective startup 2: Run CMD as administrator 3: Paste "bcdedit.exe /set nointegritychecks on" HIT ENTER 5: restart PC
ok imma try
@merry garnet i alr have selective start up selected do i kep it that way?
@merry garnet i alr have selective start up selected do i kep it that way?
@next star
Ya
Ok
@merry garnet didnt work sadly
Pasted this whole bcdedit.exe /set nointegritychecks on in CMD?
yes
Ok saying them again
@next star u alive ?
yes
@next star help the devs to get a permanent fix ...so that we can more people
look i have an idea @next star ...screenshare the dev....dont give remote ...ask him what to do
and i give u secret job @next star copy the devs discord id and give me 🤫
huh?
yeah 😁
@peak swift try clearing cache 2 times
Ok Brother, Thank you
Yep I saw that
what ?
He's batman.....
So?🤷♂️
😑
my gpu (amd radeon r5 m330) what is best game settings ?
1080p or 720p
@waxen glade post your gameloop diagnosis window screenshot
@『MR』PaTRicKツ#3491 laptops doesnt show dedicated gpus sometimes
¯_(ツ)_/¯
yes @waxen glade
@gleaming rock can they add it back .. Emulator find players... It's not fun having to mention emu everytime
lol
@civic epoch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@civic epoch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
why twice ?
You can use X-mouse for key mapping, and rapid or micro are not allowed it will lead to ban
@civic epoch
i aks about xmouse but because of word bot delete message
^
ok thank you
Hi ! One of my friend is getting notification after 6H of 15m break. He is old enough and playing most of the times in lockdown. How to stop getting notification ?
@haughty ridge settings>other click yes
I will never stop talking about GameLoop laggggggg
Even when it runs consistently at 60?
ATB for new season guys
it doesn't run like that yet
well there's a "yet"
and i give u secret job @next star copy the devs discord id and give me 🤫
@steel flicker
They aren't in discord...even not accept my request
@merry garnet aawwwww
@haughty ridge go to pubgm settings set your age over 18
As @mint jetty said

Hello
Can someone give me a picture from ABOUT page in SETTING when the game running?
Can someone give me a picture from ABOUT page in SETTING when the game running?
@peak swift
cant get you...are you asking about setup of paging memory?
Yes
Why can't?
My pc have 8G memory
I set the gameloop memory on 4096
But in game just use 2G
Whats wrong with it ?
Why can't?
@peak swift cause we still dont understand your point
help my fps dropping again after update 😦
help
@steel flicker low FPS
when face enemy it drops from 50 to single digit like 8 9
@peak swift switch to opengl+ and sd 720p
@steel flicker at 720p my graphics are to much blurry
people who are having fps drops or lag or freeze issues can try these steps
- set extreme fps in in-game settings
2.disable render cache and enforce global render cache from gameloop settings and keep anti-aliasing closed
3.Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
4.switch to opengl+ (for some people directx+ is better ...depends on their cpu and gpu combination)
5.set 720p in display quality
6.dont download resource files
7.try a clean reinstallation of gameloop- uninstall gameloop...delete the temp and program files folder from gameloop install location.......turn off antivirus and windows firewall...then reinstall gameloop from gameloop.fun
thats all u can do for now
@peak swift your cpu doesnt meet min. Requirement
@peak swift check the steps
@steel flicker you are right but in previous update it works fine for me
@peak swift try the steps i mentoined above
@steel flicker ok let me try
uhu need v ram even if you have dedicated gpu..emu acts as window element programs...so that needs v ram for system
dedicated gpu is just for that androaid emu component..all v drivers run on your system
@steel flicker
Oh
@merry garnet but i told that for the people who had freeze
Programs will use as much memory/ram/vram as they need, nothing more, forcing it to use more of your memory related resources won't improve your fps
My display res : 1920x1080
Emulator res : 1920x1080
480 DPI
And game are 720p what res I choose?
Is there is something better than 1920x1080 480 DPI?
1024x576 = 120 DPI
1280x720 = 160 DPI
1366x768 = 240 DPI
1600x900 = 360 DPI
1920x1080 = 480 DPI
Is there is something better than 1920x1080 480 DPI?
@waxen glade nope
My display res : 1920x1080
Emulator res : 1920x1080
480 DPI
And game are 720p what res I choose?
depends on your pc
Programs will use as much memory/ram/vram as they need, nothing more, forcing it to use more of your memory related resources won't improve your fps
@gleaming rock how can someone "force" to use more memory in gameloop ?
😕
how i can do this
i thought you'll do that
and i thought u will do that 😅
@fair adder one of your friend had to be offline for more than 28-30 days and send him the invitation link and when he joins he need to use your code (which is given in the SS you send) and you have to complete some missions with him to get that outfit.
it wont work
one of your friend had to be offline for more than 28-30 days
@gleaming rock how can someone "force" to use more memory in gameloop ?
@steel flicker memory allocation
@gleaming rock but still gameloop will not use that memory ....will it ?.....idk
no, but that memory will be reserved for the program
Ok
Emulator is showing try login with updated version..(i cant play .)
Bt i can use my account in mobile
Did you update your emulator?
not sure, I haven't updated myself due to poor connection
@crimson cloak check pinned messages to find the last update date and version
My ping is too much high after the new update
try lsp repair......change time zone and restart .......change DNS to google ......if these 3 doesnt help....your only option is to contact your isp and ask for a better ip address
@peak swift check if u have right time in emulator or not
@peak swift set the right time in emulator just like in android
1024x576 = 120 DPI
1280x720 = 160 DPI
1366x768 = 240 DPI
1600x900 = 360 DPI
1920x1080 = 480 DPI
@fair adder

@steel flicker thx dude it really helped me
happy to help
i have 90 ms its high or good
@fair adder It's good.
There is a new bug i cant select smoke by keyboard key
@peak swift remove the skin
@peak swift remove the smoke grenade skin
and let me know if it works
@peak swift did smoke work after removing skin ?
Ok
@steel flicker Who are the devs of emulator
@unique plinth i wish i knew
wrong ping
yeah
@unique plinth Look for them in the gameloop server
how does the mvp calculated now? high damage n kills doesnt give mvp sometimes
Hi there! I was wondering if theres a fix of a certain sound bug. It happens usually when you press "y" to open mic and to press it again to mute ur mic. The sound is a continuous low distortion/cricking sound, it's very annoying since I play my game very loud and the louder my volume, the louder the cricking is.
Also is my pc build not able to play at 1080p resolution? I keep getting fps drops even in 720p res the fps drops/miss usually happens if I am in close like 1 meter combat with an enemy in classic mode, I get 60 fps on my current settings which is
graphics: smooth
fps: extreme
I tried 1080p before and the graphics is better but fps drops/ 1 sec screen stick is more frequent than in 720p
hmmmmm
@unkempt oar check the pinned messages, there is a message regarding optimal emulator settings
when is guncraft out?
Soon, We don't have any particular date regarding this.
@waxen glade:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@peak swift lag might happen due to your system specs
Even in a low end pc I'm not having any issues
Mine is i5 and 4gb Ram
So you can try now
Nope
Haven't experienced any lags till now. the game do have optimised
greeting. please I want to check my account again I have never used hackers and I never plan to do it you think that the one who invests money will always use hackers
I need my return account since I am losing my money from my premium subscription if you want to check it again you can check it but I want my return account with all the ones I have.
That enough money is spent on that account to give me without using hack if I played with someone who if I had a hack I am not at fault if I meet him in the game
@hot dune you got a ban?
@woeful lodge did you removed a linked account
I am using laptop i have integrated + dedicated gpu , like Intel HD 620 and Dedicated AMD radeon 520 2gb Graphics Card. which will be the best setting or how do i run the game on GPU ?
you can checkout this..though eneble prioritize decated gpu/...https://youtu.be/ogFG60eBTv8
there are lots of user reported that checking dedicated gpu doesnot work really so here is the video to get a smooth gameplay tips and using gpu properly and something about the brand update
feel free to ask in comments..perdon me for voice as i dont have a proper mic
here ...
btw if you are in win 10..1909..you need to include androaidemulator.exe located in installation drivr>program files>tx..>ui to the win settings >display>graphics settiings>classical app
@rotund quartz
btw if you are in win 10..1909..you need to include
androaidemulator.exelocated ininstallation drivr>program files>tx..>uito thewin settings>display>graphics settiings>classical app
@merry garnet
then follow this too
when new season come my emulator crashed many times
Did you update the game from gameloop or...@mossy moon
@mossy moon can u pls explain the crash issue....like what type of crash
wait
First crash : Classic match loading screen
second crash : suddenly in the game . [note. not front of enemy]
I asked what type of crash .....bsod or grey screen or something else ?
freezing screen
Bsod ?
hm
@mossy moon can u post a picture of that bsod ?
Or u can go to cdrive->windows->minidump and send me the dump file
me
awwwwww
hello, can anyone tell me why it shows this in gameloop?
@peak swift did u try to buy something ?
bug
@languid bloom check pinned messages
Emulator is not my expertise, unfortunately.
ok
@languid bloom clear cache
can someone tell me the settings
specifications :
intel i5 8thgen
ram:8gb
graphic card:nvdia GTX 1050
128gb SSD
can any body give me the settig my game is choppy
legion y530
ok bro thanks
happy to help
@peak swift post your gameloop diagnosis window screenshot
I faced with 5 hackers today
3 of them was in one team
Why pubgm dont care about players
Pubgm just want money
But this game should care about players too
Yet they haven't implemented 2 step verification
@gleaming rock does any mobile game has 2FA security ?
maybe, I don't know
it's quite irresponsible of them to not implement it for such a popular game
😑
@steel flicker Clash Of Clans has 2FA
Hello, @feral cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
@keen violet coz they have a different login method (supercell ID )
@keen violet but still u can login it without supercell id
Even a level 2 cracker can crack it
@peak swift wut ?
lol
@peak swift is that laptop ?
do u have a dedicated gpu ?
sometimes laptop doesnt show dedicated gpu
@peak swift 👆
@peak swift what is that gpu ?
i dont know much about laptops ....so i need to compare your gpu with a pc gpu 1st
thats in-built graphics ...not dedicated gpu
whatever ....use lowest settings possible..wait posting them
and also set in-game fps to max and Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder
@peak swift 👆
happy to help
+get a cooling pad..an play games while power cord connected
#protips
its taking too long in loading screen
@peak swift everyone has the same...it takes 1-2 minutes or more
lol what ?
use smart mode
@viscid bobcat sensitivity should be saved with account....idk much about in game problems
@peak swift ☝️
When will cheated section open?
What ?
@wintry raven:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Lol....another one bites the dust
I see
@viscid bobcat you can store the sensitivity settings in cloud. Scroll to the bottom to see the option
If i change my dns, Can i get my account back?
Follow the faq
I am having this problem since morning. my internet is getting fiberoptic 100 mbps. But when I enter the game, the request takes time out and does not load even the European server 250ping
@coral phoenix check if ur emulator has correct time or not
where can i look?
open game window and swipe down ....check if u have right time or not
ok man, i am looking right now
@steel flicker ia that really important?
@steel flicker ia that really important?
@peak swift really really
if u want good ping
Oh thanks
👍 😁
finally! you guys are great!
happy to help

😁
Speaking of the time thing, I remember before broadband connections were popular, I had a modem,
my pc had a problem where the time would reset every time you start the pc, so when I plugged in the modemmy internet wouldn't work. We had to call the dude who sold the modem several times, it worked on his laptop.
Later we found out that it was due to the pc's incorrect time
@gleaming rock lol.....when i was first introduced to broadband 3 years ago.....i reseted my IP ......that was horrific
also....i bricked my previous motherboard by trying to flash it with bios update


Please avoid going off-topic. You can have unrelated conversations in #chat.
@regal swan hackers are back and in very large numbers , and they are using magic bullet and down you with very less bullets without even aiming , why dont you suspend them like you used to do in season 9 and 10 and post lists every day , please take reports serious or they will get out of control , atleast find a solution for the bullet tracking when its not following its track and give a suspension for 10 min when you cant verify cheating , im on diamond in europe duo and im facing all hackers using magic bullets.
Hello, @unkempt bridge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
1st Why my emulator take to much time to start the game And 2nd sometime its stuck on Match Starting screen or loading screen.
@peak swift at first set in-game fps to extreme
yes I've done everything smooth+extreme
direct x+
I've unchecked the first two columns in engine
cleared cache
I have Amd ryzen Rx560x as dedicated gpu
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
thats all u should have 60 fps
u using laptop or pc ?
On previous version of gameloop I used to get FPS above 50 but now
Laptop
Acer nitro 5 ryzen 3550h with vega 8 and Rx560x as dedicated gpu
Try adding gameloop from graphics control panel...somehow its not using your dedicated gpu
@merry garnet can u help him ☝️ ?
@peak swift choose in game settings extreme
@merry garnet
But in gameloop diagnosis it's showing integrated GPU,I have Amd Rx560x as Dedicated GPU.
I'm using Acer nitro 5 Ryzen 5 3550h
I don't get 50+ FPS like I used to get on previous version of gameloop
Too many lag spikes
eneble prioritize gpu
and try this https://youtu.be/ogFG60eBTv8
I already followed his steps but diagnosis does not detect Dedicated Gpu
Still shows integrated GPU as open gl in Diagnosis
I use Directx+
Sometimes FPS is below 25
Everything is set to high performance but still less than 30fps all game long even on smooth + extreme
With updated latest amd drivers
@merry garnet
@peak swift turn off the render cache and enforced global render cache
@peak swift 👆 try this settings
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
also use smooth+extreme in-game
@steel flicker@peak swift
Thank You so much🙏 now I'm getting much better Fps than before 😎

Happy to help
This support is for pubg lite garena too?
My laptop configuration is 8GB memory, i5 4210U processor, 1TB HDD, 2GB nVidia 830M graphics card, and additional 240GB SSD (game installed in SSD).
With all these configurations, I cannot even enter the game in PUBG. Playing the game is different, I cannot even open the game completely. And yes, I cannot get more than 5-8 FPS. Please Help me.🙏
@mint jetty i dont think pubg lite is supported by gameloop
@buoyant mulch please wait
But at first set in-game fps to extreme
have done everything to play pubg in this lockdown. butfailed. Already set fps to extreme.
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
also use smooth+extreme in-game
@buoyant mulch 👆
try these settings
sir i have done all this already but no relief.
i asked for help in gameloop page they suggested this also
did u tried opengl+ ?
yes once but i cannot enter in the game
i asked for help in gameloop page they suggested this also
@buoyant mulch lol...i think i am that guy
Yes i also think that
😅
please help me.. your earlier version the tencent gaming buddy was outstanding.. after upgraded to gameloop, i am not able to play. i spend money on SSD and RAM upgrade still canot play 😦
people who are having fps drops or lag or freeze issues can try these steps
- set extreme fps in in-game settings
2.disable render cache and enforce global render cache from gameloop settings and keep anti-aliasing closed
3.Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
4.switch to opengl+ (for some people directx+ is better ...depends on their cpu and gpu combination)
5.set 720p in display quality
6.dont download resource files
7.try a clean reinstallation of gameloop- uninstall gameloop...delete the temp and program files folder from gameloop install location.......turn off antivirus and windows firewall...then reinstall gameloop from gameloop.fun
thats all u can do for now
please help me.. your earlier version the tencent gaming buddy was outstanding.. after upgraded to gameloop, i am not able to play. i spend money on SSD and RAM upgrade still canot play 😦
@buoyant mulch ssd and ram doesnt increase gameloop performance....it may lower the loading time...thats it
u should have spent that money on a cpu upgrade
my friend has same LAPTOP with same config...his game runs smooth with 55-58fps
70% of gameloop's performnce depends on cpu...so check if he and u have the same gen. Or not
As u have i5 4th gen...u doesnt meet min. Requirement of gameloop
we both have same laptop with same processor (i5 4210u)
i5 is not min. requirement 😮
OMG then i should delete this game if i5 4th gen is not minimum req. 😄
Then try a clean reinstallation as i suggested on no. 7.....
i5 is not min. requirement 😮
@buoyant mulch i5 7th gen is the min. Requirement for gameloop
okay. sed lyf. cannot do anything 😦
I think u should put your laptop for a servicing as u said your friend is having higher performance
@buoyant mulch
thank you guys. i think i should not invest more time on checking about this game.
😄 not in my fate
@mint jetty this section is only for Emulator not for pubg lite
help guys
help guys i got this msg
i do not know anything and i never suspected anyone who is cheating in my friends
@peak swift:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Need help, when i open my pubg mobile on mobile or emulator in checking for update it lode and says (unable to connect to server.please try a different network or grant WIFI access to the game in your setting. ERROR code:154140716)and my Internet was fine even my pubg pc version was connecting well and my ping was around 30-40 need help please help
Hello, @peak swift!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
lol
Can’t spectate my friend playing on mobile even if he has 0 spectator...need help
You can't spectate from Emu to mobile or vice-versa@magic bobcat
so only a mobile player can spectate emulator player?
@elder drum no emulator can spectate only emulator players and mobile players can only spectate mobile players
most of my friend use phone/ipad and they spectate me ...
so your statement is false
@steel flicker
@peak swift ☝️
I see
If you don't believe me spend some time in Customer service and you'll find the answer " spectator limit reached" @elder drum
Hello, @elder drum!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://cheater-report.pubgm.cc
Additionally, you can submit a report in #cheater-reports in compliance with the channel's pinned instructions.
Just installed the emulator and I’m having graphics issues. Can’t get it to a higher resolution. It’s always fuzzy. When I use the built-in recorder, it looks better than the live gameplay. Any ideas? Or is the game just stuck on mobile-level graphics?
show your settings
@kind wyvern 
@peak swift how's your ping in numeric ?
before update took 80 pings but now even my ping going 400
@viscid bobcat Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
also use smooth+extreme in-game
and uninstall resource files
and if u still face lags...then try opengl+
i already did all
@peak swift your dns is google right ?
yup
try lsp repair......change time zone and restart .......change DNS to google ......if these 3 doesnt help....your only option is to contact your isp and ask for a better ip address
ok
When i open the game it shows like this please help me it make ever time frustrated when i open my emulator and i want to restart for like 4 to 5 time any know the solution?
This is an issue with your internet, @restive jewel, contact your ISP.
Please refer to this channel's pinned messages for further information, @dusty quail:
:white_small_square: Android: Click on the channel name and select Pins located at the top.
:white_small_square: iOS: Click on the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
Oof
lol he is in the right channel
@dusty quail
could you send me a screenshot of your diagnosis window.
@shrewd raven but my other games are working fine?
anyone give me a good sensitivity?
🤦♂️
@restive jewel try lsp repair assistant(run it as an administator)
@dusty quail please send your gameloop diagnosis window screenshot
@steel flicker i try tried isp you have send but no result😩 😫
@restive jewel can u share a screenshot of that commands ?
and also try to launch the game on your phone with the same connection and tell if u have the same problem or not
the game or command prompt?
yes i tried in my mobile too it was same like emulator😫
the game or command prompt?
@restive jewel command prompt of the lsp repair
no need of that
yes i tried in my mobile too it was same like emulator😫
@restive jewel if thats the case i have to ask mods wait
ok bro thanks for your time
@restive jewel mods say ....its your internet problem.....try loging in with a vpn on...dont play the game with a vpn on..it bay lead u to a b4n ....just try to login and let us know the result
Ok i will try and i will inform you just a sec
👍
I like same after using vpn too bro
I normal i can open other games normally games like cod, pubg pc, even free fire are working fine bro!
i think something is wrong with your account then as u have the sameproblem in mobile too...but not in other games
@peak swift can u pls help him ?
No i think my account was not problem i try with my other account to it behave like same😢
@restive jewel idk dude ....i am from emulator support and its not your emulator problem as u have the same in mobile devices
Its ok bro thanks for your help 👍
@mossy moon your sensitivity will be mostly dependent on your own preference but do try this:
If you use your wrist to aim then use a high sensitivity
If you use your whole arm to aim then use low sensitivity
for example, I use a 1350 dpi mouse and I aim with my whole arm so my sensitivity is set to 4% on red dot
you have to experiment to find out what suits you the best
absolute knowledge
@peak swift no it not fixed
im having problems that my emulator forces me out of the emulator window
like when i aim on window mode it forces my cursor out of the emulator more often
@modern tendon make sure tha your resolution of the emulator is as same as windows resolution
You lower your emulator resolution right?
yeh
Then Change you windows resolution as it in emulator
press f11 ...i dont think it will drop fps
still dropping
@modern tendon can u post your gameloop diagnosis window screeshot
just set a custom resolution, and play on full screen
@gleaming rock RIP keymap
lucky that u were close to a resolution that gameloop has...everyone ios not that lucky
i tried to play with 2560X1080....RIP keymapping....and i was too lazy to keymap myself
It works as long as it's 16:9
@gleaming rock yes...exactly
there's another aspect ratio that supports but I forgot what it was
it's definitely not 4:3
@steel flicker sry it took long im playing pubg lite
@restive jewel can you provide yourin-game User ID
Open the Gameloop's Installation Folder > UI > Delete ShaderCache Folder.
also use smooth+extreme in-game
also delete resource files in-game
@modern tendon try this 👆
tell me if still have lag ....i will optimize more
i am using it
okay lol
yes im here now
i have a problem that its always show "no response from server try again please help
@rose pumice ok ..post that pic again
@rose pumiceuser ID
ill try it later
wait
@peak swift that @peak swift guy too...i guess
I just tried playing pubg m on pc cuz I want a more casual experience than pubg lite
turns out the emulator is as buggy as it is
@peak swift can you provide your user ID and a Screen shot
im trying my game is stuck on loading
turns out the emulator is as buggy as it is
@modern tendon yes...lol
well he is gone...dw he will come back soon
pubg m needs more graphics options like in pubg pc for it to be able to manually oprimize
pubg m needs more graphics options like in pubg pc for it to be able to manually oprimize
@modern tendondont expect too much...lmao
man im tired of this issue
I expect more to pubg m
cuz pubg lite is much more better to play on than pubg m
even in mobile
dude its almost the same system requirements
Is smoke skin bug fixed m
and yet pubg lite is more optimized than
pubg m
Is smoke skin bug fixed m
@peak swift i dont think so
don't forget you're emulating pubgm not running it natively
si por favor
why are u compairing with phone lmao 
What are the minimum system requirements?
- Operating System: Windows 7 (64-bit)
- Processor: Intel® Core™ i3-8100
- Memory: 4 GB RAM (6 GB virtual RAM)
- Graphics: Direct X 11.0+ supported (NVIDIA GeForce GTX 660 recommended)
- Network: Broadband Internet connection
- Storage: 2 GB available storage
then I wont compare it
"minimum"
@steel flicker when will wall e come online again?
when this bug gonna fix after season 13??
I guess I need a new laptop for it to play 60 frames on 1080 resolution
in full screen
cuz its really buggy on window mode
@rose pumice @restive jewel can you guys check if there's any update for Google Play Services and Google Services Framework, after that clear cache of Emulator and reboot the Emulator
Also an update for playgames
@peak swift i never installed google play and other stuff in emulator befr
i did clean reinstall the game
@rose pumice can u try loging in in an other account ?
playing with 20 pings each match
my game is not even start from loading screen, cant change the account
🤦♂️

@peak swift updating what ?
waiting

Play service
i dont have knowledge about those things 😢
And manually installing is against the ToS 
still trying
need to research
@rose pumice are u online ?
can u try this ? - open facebook- remove pubgm as a login option - then open pubgm and login with facebook
?
can u try this ? - open facebook- remove pubgm as a login option - then open pubgm and login with facebook
.

guniea pig @steel flicker can you tell what this means?
@rose pumice 🤣
nvm it was a pun
@modern tendon the emulator doesnt run very well
I have emulators that runs pubg mobile better but the only thing it does better than any other emu is making the controls smooth
guys there is an in-game update for performance in pubgm.....let me know if its ok or not
hmmmm
@modern tendon the emulator doesnt run very well
I have emulators that runs pubg mobile better but the only thing it does better than any other emu is making the controls smooth
@warped raft the peeking mechanic is kinda slow
still better than the rest of the emu's when it comes to controls
but how well it runs
kinda slow yknow
Lmao
@Champ finally found someone who have same problem i have😌
Champ did got got fixed that issue
@peak swift :ID5140104404 this was my pubgm ingame id and i had also tried with my Internet provider to reset my router and still the issue was same😞
@peak swift While opening the game it shows that error message like that and after trying and open the game in lobby it say server not respond after trying that too afer 30min finally i can play the game and the game was fine even it was run smoothly with 20-32 ping😑
@rose pumice did my trick work ?
Anything for the lag issues?


download?


