#emulator-support

1 messages · Page 88 of 1

inland peak
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@real aurora check my stream u ll get to know

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@real aurora hd and extreme and colourfull

real aurora
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Reduce graphics

vagrant bay
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@inland peak try changing your API

coral sonnet
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😭

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anyone help me plz

finite sphinx
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Open Start Menu
Type cmd and run command prompt as Administrator.
Paste this code:
"netsh winsock reset"
Hit enter and restart the PC.
Please do these steps above step by step and let me know if fixed or not, @coral sonnet.

coral sonnet
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@finite sphinx not fix i already try this method!

finite sphinx
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Did you tried another methods?

coral sonnet
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@finite sphinx ok tell me plz

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what is another mathod?

finite sphinx
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Before telling the second method, did you checked your CPU usage?

coral sonnet
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@finite sphinx Why?

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No problem with my cpu use

finite sphinx
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Okay good.
The second method is:

  1. Remove all Temp files: Window Key+ R and type TEMP and Hit ENTER and Delete all temp files and also Type %TEMP% and delete all files.

  2. Go to Control Panel → User Account → Change your account name → Change name

  3. Go to Change your account type → If you are an admin then change it to standard or standard to admin

  4. Re-Login and again re-install GameLoop.

Did you tried this before?

coral sonnet
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No

finite sphinx
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Can you please try it then tell me if fixed or not?

coral sonnet
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@finite sphinx ok

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ill try

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@finite sphinx How to do step 3?

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Go to change my account account of what?

finite sphinx
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Go to Control Panel, then click on "Change account type" in User Accounts.

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Then you can change the type of your account from Administrator to Standard or vice versa. Let me know if there is a problem with that.

coral sonnet
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@finite sphinx yes problem i cant change it to standard

finite sphinx
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Yes create another user as Administrator then change this.

coral sonnet
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ok

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@finite sphinx How to create another account?

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i also don't know how?

finite sphinx
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Okay, after clicking on Change account type, you will see this below:

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Do you see it, @coral sonnet?

coral sonnet
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@finite sphinx

finite sphinx
coral sonnet
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Family and another user

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@finite sphinx Yes i press that one

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Family and another user

finite sphinx
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In Family and Other Users, click on add someone else to this pc.

coral sonnet
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@finite sphinx ok

finite sphinx
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Let me know if you need help with this.

coral sonnet
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@finite sphinx ok am be back soon!

finite sphinx
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It's okay I'll be waiting.

coral sonnet
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@finite sphinx ok bro i am back

finite sphinx
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I'm here too to continue assisting you.

coral sonnet
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next step

finite sphinx
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Did you created the new user as Administrator?

coral sonnet
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yes

finite sphinx
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Sounds good, and your origin user, did you make it Standard?

coral sonnet
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Yes

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@finite sphinx

finite sphinx
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Try downloading it now please.

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If you did all steps.

coral sonnet
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@finite sphinx Internate block why?

finite sphinx
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Weird! Close the site then enter it again please.

vagrant bay
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Where do you live? @coral sonnet

coral sonnet
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@vagrant bay Australia

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@coral sonnet but am thai people come to live in australia

vagrant bay
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Any news on blocking the game or something?

coral sonnet
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@vagrant bay no

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@vagrant bay Australia is free

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Style

vagrant bay
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Bruh

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I meant blocking the game or something but anyways, change your internet connection and then retry

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Like switching to mobile data from WiFi or vice versa

coral sonnet
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@vagrant bay i already try before you come!

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@finite sphinx not work!

finite sphinx
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Firewall or Antivirus Software may have blocked the connection.

coral sonnet
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hmmm

finite sphinx
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Only this site is blocked?

coral sonnet
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@finite sphinx yes

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@finite sphinx How to do bro?

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😭

finite sphinx
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Please restart your pc then try it and tell me, @coral sonnet.

coral sonnet
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@finite sphinx i already restart so many time already! i think i don't have to!

finite sphinx
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Okay let me try this method and then back to you, @coral sonnet.

coral sonnet
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@finite sphinx ok work now!!! hahaha my firewall and anti virus is on!! 🤣

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@finite sphinx fire wall is block the website!

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@finite sphinx Now i am install gameloop done

finite sphinx
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This what I meant above.

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Nice.

coral sonnet
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!!!

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@finite sphinx HAHAHA Thanks you so much bro! sorry for disturb!! thanks

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@finite sphinx Sorry where you from bro?

finite sphinx
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You're more than welcome! We will be here to assist you anytime.

coral sonnet
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Where you live?

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OKOK!

finite sphinx
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It's good to say Middle-East.

coral sonnet
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@finite sphinx YAH

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@finite sphinx Thanks bye bye!pubgmRp10

finite sphinx
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My pleasure! Have a great day.

balmy thunder
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Hello can someone tell me, why my gtx 960 read game as low how so it was up to high now it show as low how so?

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@finite sphinx

finite sphinx
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Do you mean by that the graphics are low and can't be high?
It would be better if you could elaborate more, @balmy thunder.

vagrant bay
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@balmy thunder it happens when you have set the options in gameloop settings to low

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Game detects the settings of your gameloop and then shows the best option according to that

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It doesn't matter tho as you can change it anytime

peak swift
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how to fix error code 1 ?

feral shaleBOT
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Please refer to this channel's pinned messages for further information, @peak swift:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

real aurora
lapis crest
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doors not opening in emulator immediately...

balmy thunder
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nothing change in settings when i install my first gameloop on my pc

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game was runing on high settings it set my game as high by client self

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and i change my os, and after im install gameloop it set auto low gra

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Also game has alot of lagg

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My Cpu is i5 and gtx 960 ddr 5

merry garnet
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try a high graphics in emulator like 1080p

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and in game settings medium or hdr extreme

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and be sure if virtualization enebled in bios

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@balmy thunder

errant warren
finite sphinx
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Please report in #old if you encountered any type of these issues, @errant warren. For any news please check out #news.

errant warren
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@finite sphinx i just want to comfirm the previous pubg gameloop fix due to which i left pubgm for sometime.... after 0.16.0 emulator has resolution locked to SD 720p and HDR is not working ... does it fixed?? so i can enjoy pubgm again

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@finite sphinx this encounter after pubg mobile version 0.16.0 .. does it fixed??

real lance
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Yes, it's again 1080p now @errant warren

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But HDR is locked for now.

errant warren
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@real lance hey can i now play on ultra hd 2k and hdr extreme??

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@real lance does any news about hdr fix??

real lance
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They only remove and add those, they don't publish news about future fixes.

errant warren
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@real lance what is that saying ?? is it saying ur device is not compatible

real lance
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it says coming soon.

errant warren
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So its means i can play on ultra hd 2k resolution with in game settings of HD+colourful+ extreme fps !!! @real lance

real lance
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Hopefully

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Try now.

unique steeple
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@errant warren yes, you can

solar wadi
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ben this chater

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your reports can help you to have a better gameplay

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plz do the needful

feral shaleBOT
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Hello, @solar wadi!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

peak swift
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Hi guys, on gameloop pubg mobile i cannot sign in with google play, anyone have any ideas on how to fix it?

peak swift
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Want to play but cannot sign in 😦

feral shaleBOT
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Please refer to this channel's pinned messages for further information, @peak swift:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

humble summit
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There should be a message indicating that you have to install Google Play Services in Game loop.

peak swift
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I did 😦

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well it does not list google play services, just google play game?

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i will try uninstalling and reinstalling it

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It works, thanks @humble summit i guess it just didnt install properly first time

humble summit
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You're welcome.

potent cosmos
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I need help for key-mapping problem

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I am using gameloop

finite sphinx
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Could you please elaborate more, @potent cosmos?

potent cosmos
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Gameloop smart key mapping not working after new update

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My player is moving in game through mouse i tried to set key mapping manually but it's not working

real aurora
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Update could be buggy. Do one thing, go in-game settings > controls > layout customisation and afaik then layout 2 is the default one, or u can simply see the keymapping interfering with the keys of the game or not by pressing F1 @potent cosmos

shadow flame
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Where is tragic?

vagrant bay
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@shadow flame in college

merry garnet
vagrant bay
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My internet posts things twice

merry garnet
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ya buggyy

tidal summit
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how can i change aow engine to standard engine?

merry garnet
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its set by devs

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not in users hand

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tip standard engine isn't as smooth as terbo aow

tidal summit
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but some times it change its self

merry garnet
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for pubg?

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did you installed pubg in standard engine?

tidal summit
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no for some other games

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no its on aow

merry garnet
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ya its programmed in such way

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some other games there which needs High android version

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its for those

tidal summit
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ok

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i got it

shadow flame
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@vagrant bay ok sar, thankx for the support

oblique acorn
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Taataaas

peak swift
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If gameloop has superuser then why is PUBG not saying your device is rooted
Can someone tell

finite sphinx
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Can you explain more if there is an issue, @peak swift?

peak swift
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Sorry, I misunderstood rooting with something else. I forgot to delete that message

finite sphinx
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No worries at all!

brazen helm
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Hi Support, after having issue signing in to pubgm using other platforms than Facebook.. I decided to remove everything and reinstall the whole thing .

Now I am try to add my google account in the emulator settings but wehn I click that nothing happen

real aurora
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Make sure you re already logged into the according social media that you would like to link.

Make sure to update the latest Gameloop, or try reinstalling.

brazen helm
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I just downloaded the latest Gameloop

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Adding account in the settings doesn't seem to be working while it used to work fine in the other old version

real aurora
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Start the game then exit and press F9, go to settings and then there is option to add google account. Give it a shot.

You can also find solutions in YouTube for this problem too.

brazen helm
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Solved. I had to install the google installer to be able to add the google account into emulator

real aurora
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Ah, thanks for sharing the solution, glad it's solved.

brazen helm
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Thank you for your support 🙂

real aurora
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My pleasure.

peak swift
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@regal swan why pubgm releasing a new skin ??

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why they dont ban hackers ?

regal swan
peak swift
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What can i do ?? Read pubgm story ??

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GG

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Pubgm selling hacks

feral shaleBOT
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Hello, @peak swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

peak swift
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He killing everyone by head shot

merry garnet
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you may put your documents in the link above

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generally as each cases varified manually so it needs time to get them ban...when it banned by your request then you can get in game mail

peak swift
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hahah

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he reached crown1V why he didnt got banned

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pubgm just can ban normal players

dusk pumice
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A bit of copy pasta regarding skins and bans:

You do understand that graphics designers are as bad at programming as programmers are at drawing, yes? There are different teams involved in both, making new skins and developing anti cheat measures, and neither team can be made to help the other get more work done.
peak swift
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but why pubgm dont stronger anticheat system why they always releasing a new skin even the didnt fix bugs and glitchs

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how can we rank push

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if there is hackers

dusk pumice
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Again, the people who work on the skins are different from the people who work on anti cheats. Graphics designers are not good at programming. Programmers are not good at drawing.

peak swift
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ok its okay

real aurora
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Anti-cheat doesn't depend on updates. There are a lot of exploits coming everyday and it's not always possible to detect those - as some of them can act like a camouflage. At that time, when you report - the security team learns what method they used and they will filter it to anti cheat engine. Every time you report, you're contributing to the system. @peak swift

peak swift
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but why that people who working in anticheat why they dont work hard

real aurora
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@peak swift How can you claim that without a proof?

dusk pumice
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They do work hard. The problem is, so do the cheaters.

peak swift
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i go reported him on that link

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i hope he will ban '

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he killed half of the match

dusk pumice
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There will never be a day when nobody cheats in an online game.

peak swift
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if the anticheat system of pubgm be like supercell there will be no hacker

real aurora
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Do not compare 2 totally different games.

peak swift
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when u go in world ranking there is a hacker with 400 kdr

dusk pumice
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400 kdr by itself doesn't mean hacker.

peak swift
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he was level 33

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and he played 99 matched and had more than 2k kills

dusk pumice
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Imagine playing 400 games, avoiding all enemies until the last circle, then killing the last guy. Instant 400 kdr and totally legit.

peak swift
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his ID

dusk pumice
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Do understand that whether he's worthy of being banned or not is not our call. We are not part of Tencent. That said, I don't see anything overly suspicious. His average kills/match are 11. His kdr is 18. He has died 92 times. His accuracy is a little low, but he might be using ars and smgs to spray his opponents at close range. Particularly if he's spraying around the head, a lot more shots will miss the smaller target. In any case, all you can do is report and wait.

peak swift
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OK ik if u want to saying he is not cheater np as u wish

peak swift
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Is there a way to install Korea version on Gameloop?

hallow quartz
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i have a problem

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can anyone help me !

real aurora
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@hallow quartz Get Microsoft Visuals C++
MSVC++ 2015 or 2018 @hallow quartz

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You can find them in main Microsoft page. You re missing that file from MSVC libraries.

hallow quartz
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ty ♥️

real aurora
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Sure!

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Forgot to tell you after you update
vc_redist.x86
vc_redist.x64
Make sure to restart your computer. @hallow quartz

hallow quartz
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same problem

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what should i do ?

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after the install
i have restarted the pc and install the game loop

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and same problem

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So what ?

real aurora
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Here, download this.

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@hallow quartz

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Restart computer after downloading

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Make sure to add this file as an exception in your Antivirus.
It may be a suspicious file for it.

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That's why it's being deleted.

finite sphinx
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There are several reasons why the “MSVCP140.dll missing” error has occurred. Since one of the possible reasons is corrupted or damaged system files, which might have been affected by virus or malware.

hallow quartz
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@real aurora

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how can i add this file as exception in antivirus

real aurora
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Go to Start > Settings > Update & Security > Windows Security > Virus & threat protection.

Under Virus & threat protection settings, select Manage settings, and then under Exclusions, select Add or remove exclusions.

Select Add an exclusion, and then select from** files**, folders,** file** types, or process.

meager loom
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When i trying to open GameLoop there is a warning says msvcp140 is missing or corrupt how can i solve it ?

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Downloaded it and added it to gameloop's folder and system32

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Nothing happen

real aurora
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Read up my previous messages you have the same issue as the other member. @meager loom

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Search For Microsoft Visuals C++ 2018
Download vc_redist.x86 and vc_redist.x64 then restart computer.

meager loom
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I'm using W7 not W10 how to add it as exception in windows defender ?

real aurora
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Open the Control Panel (icons view) and click on “Windows Defender” (1) .

Click on “Tools” (2) and then on “Options” (3).

Click on “Excluded Files and Folders” (4). ...

Click on “Save” (8).

Select “Real-time protection” from the left column, check to re-enable “Use real-time protection”, save the change and exit.

meager loom
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5,6,7 ?

merry garnet
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@PurpleStain which keymap you using and which resolution

real aurora
trail ivy
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Whats the prob !

finite sphinx
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The problem is from the emulator, send them the report and they must fix it.

merry garnet
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@trail ivy try opengl

click on

error information

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dend me those 2 files in DM

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but it needs time till 3rd feb (until devs back)

wide tendonBOT
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@nova sleet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

noble lily
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hi

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i need help my fps does not exceed 30 and continuous lagging

random grail
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get a better cpu

noble lily
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i have Alienware

real aurora
finite sphinx
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Tell us again if this way in the video doesn't work.

noble lily
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not work my friend 👍

finite sphinx
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Where are you living? And is your connection to internet good?

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@noble lily

noble lily
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KSA

real aurora
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Have you checked #faq ?
Read #faq subpoint 4.8and 4.9

merry garnet
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@noble lily wait,are you using extreme in-game graphics?

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otherwise it can't get more than 30

noble lily
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@merry garnet yes

strange ibex
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why HDR not working on emu..

real aurora
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HDR is locked for now, They said it's coming soon.

strange ibex
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question is why ?

real aurora
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There is a bug in it, devs are working on a fix.

strange ibex
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hmm

merry garnet
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that was crashing so they disabled for moment

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@noble lily how much you getting, maximum?

peak swift
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@real aurora yesterday i saw a streamer was playing with HDR

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In stream

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@peak swift I know how to use HDR

merry garnet
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if asesting about using gfx then please note that using such apps can get you banned

real aurora
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Exactly^

peak swift
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@dusk pumice wow OP work they got banned

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❤️

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good gob

real aurora
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Thanks for reporting, you can now stick to topic or go #pubg-mobile.

strange ibex
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wrong ping stats, im in Sri lanka but asia ping to high and, after joined match its normal.

glass juniper
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Hey

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Can i use my main id on emulator and phone?

vagrant bay
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@strange ibex lobby ping and in game pings are different, don't consider your lobby ping as your in game ping

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@glass juniper ya sure you can

wide tendonBOT
#

@glass juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant bay
#

Wait

glass juniper
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@vagrant bay bot deleted my message :(

vagrant bay
#

Don't say the word again

glass juniper
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Lol okay

vagrant bay
#

No, don't worry, you will not get banned

glass juniper
#

Okay

vagrant bay
#

But don't try to switch the devices while in a match, that can get you banned @glass juniper

glass juniper
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Oh, okay

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Switching from lobbies is saafe?

vagrant bay
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Yes it is

strange ibex
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@vagrant bay lol

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then why showing ping in lobby ?

vagrant bay
#

It could be the issue by your service provider, your network might be going from somewhere else, still this is just an assumption as this is an in game issue and I don't have any idea for most of the in game issues just for the emulator, you can try asking the same question again in #questions for a better answer but do not state that you are playing on emulator or you might be asked to come here

strange ibex
#

kk

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if u have same prob?

vagrant bay
#

@strange ibex hmm...I think I had it back in S1 or S2, I don't remember tbh

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It used to show me that I am having 200ms in lobby and 50ms in game

strange ibex
#

lest play same match ?

vagrant bay
#

Would love to but I don't play Pubgm anymore

strange ibex
#

dont kidding me

#

really ?

vagrant bay
#

Ya ain't joking

strange ibex
#

hmm ok

glass juniper
#

@vagrant bay wtf

wide tendonBOT
#

@glass juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight turtle
#

how to fix 10 min bn in emulator can anyone guide me

real aurora
#

We still haven't got responses from the team for this issue unfortunately. @midnight turtle
You can try contacting customer service in game.

midnight turtle
#

no response from support

#

and got this twice one about 15 days ago and again today even reinstalled emulator

glass juniper
#

@midnight turtle my main account gone for 90 days 🥺

finite sphinx
#

Contacting the customer service is the best way to get a further information about your problem.

glass juniper
#

@finite sphinx they are just saying conversation ended i told them everything 100 times but no use

#

This game is really a scam

#

I just spent 16k uc yesterday

midnight turtle
#

They are not responding every time bot is replying and conversation is ended

finite sphinx
glass juniper
#

And what about my pmco now 🥺

finite sphinx
#

To get help in pmco please go ahead #pmco.

glass juniper
#

What the hell 🙁 my team will kill me

#

@finite sphinx my id is gone for 90 days now how will i play pmco

midnight turtle
#

I did manytimes but still i believe all my emails are in there junk

real aurora
#

Try uninstall Pubgm and Bypass close emulator and restart pc.

Try clearing temp files.
@midnight turtle

midnight turtle
#

I am not using any bypass I cleared all

glass juniper
#

@finite sphinx i tried to contact from mail they said this

midnight turtle
#

@real aurora any fix any one shared on this are I cleared everything and reinstalled all

glass juniper
#

@midnight turtle dude i bought nee gaming pc installed emulator and its gone for 90 days?

#

This game is seriously scam

real aurora
#

I am looking for other possible solutions, please be patient.

midnight turtle
#

@real aurora thanks

glass juniper
wide tendonBOT
#

@midnight turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight turtle
#

@glass juniper they are not responding at all all my tries are wasted

glass juniper
#

@midnight turtle thats what i said dude
This game is scam, my rank is still not deducted but its gone for 90 days

midnight turtle
#

90days as of i Know is coz of using any cheat or helping material

glass juniper
#

Reason says violation of user agreement

#

@midnight turtle who would cheat on account with 11+ mythic with emote?

#

Anyways i am done here

midnight turtle
#

@real aurora

we have terminated your connection because of a data error with your client please check your network connection and try again

That was the error message

#

@glass juniper same for me am not saying you did but as per PUBG M

glass juniper
#

Now its my turn 👍

#

If i cant play, no one can

#

Hahahah

peak swift
#

@glass juniper Uh.

#

@frail jackal

feral shaleBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @peak swift. Remember to read through #faq before asking questions in the support channels.

peak swift
#

waduhek 😂

real aurora
#

Hello, @peak swift.
Ask questions or state an issue, if you don't have questions or a concern, feel free to use #chat or #pubg-mobile.

peak swift
#

@real aurora Hey, it was taken care of by one of you. Thanks still!

real aurora
#

@peak swift it was answered from the Contributor TragicLogic that your issue is a temporary issue, should be fixed in some hours or with the push of the new version of the game.

midnight turtle
#

@real aurora

we have terminated your connection because of a data error with your client please check your network connection and try again

That was the error message
@midnight turtle

@real aurora Sorry for bothering

peak swift
#

@real aurora Uh, I only tagged Toroid because some guy mentioned he was going to buy hacks and play on PMCO etc etc. I think you got me confused with someone else.

real aurora
#

For similar cases, preferably use #discord to notify moderators.
Thank you for your report tho!

peak swift
#

pubgm_hidethepain Gotchu

peak swift
#

is emulator player allow in crew challenge ?? @real aurora

rapid musk
#

I am facing rendering lags ,have to restart game every time to fix it and it is happening anytime anywhere . Please help , Stuff far than 100-150m doesn't render.

finite sphinx
shy phoenix
#

i need help

feral shaleBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @shy phoenix. Remember to read through #faq before asking questions in the support channels.

shy phoenix
#

we have terminated your connection because of a data error with your client please check your network connection and try again

#

how to fix that

#

i flush dns change ip and again

#

happend

real aurora
#

Clear Temp files and try uninstalling and reinstalling, restarting your computer can also help. @shy phoenix

shy phoenix
#

yes i format my pc but the same

real aurora
#

There is another trick you should try:
Change time format in your settings.

shy phoenix
#

how

real aurora
#

Open Settings.

Click on Time & language.

Click on Date & time.

Under format click the Change date and time formats link.

Use the Short name drop-down menu to select the date format you want to see in the Taskbar.

Use the Short time drop-down menu to select the time format you want to see in the Taskbar

meager loom
#

pubg mobile installing stuck at 98% how can i solve it ?

real aurora
#

Disable firewall and your Antivirus/Windows defender.
Or add the game as exception in those.

potent cosmos
#

I tried these settings still key-mapping buttons are not working

merry garnet
#

go to E:\program files\txgameassistant\ui

#

search for smk.cnfg

#

right click on it and say me the date when it updated?

#

@potent cosmos

potent cosmos
#

@merry garnet

merry garnet
#

@potent cosmos wait a bit i updating pubg then sharing you the default 1

potent cosmos
#

Ok

merry garnet
#

the date is all ok..no errors

potent cosmos
#

Ok

#

@merry garnet Are you done with update ?

finite sphinx
#

I'm searching for a solution about this, @potent cosmos. Please be patient.

potent cosmos
#

Ok thanks 🙂

merry garnet
#

@potent cosmos ya man i just had driver update so its restarted...sorry for that

potent cosmos
#

It's ok

merry garnet
finite sphinx
potent cosmos
#

Ok

merry garnet
potent cosmos
#

@finite sphinx not working

finite sphinx
#

Look at the top-right of the screenshot sent byBATMAN, is it " Smart 1080" in yours, @potent cosmos?

merry garnet
#

@potent cosmos what i assuming you need to change device screen type

#

it must be notched

#

as your control is not upto screen

#

there is a distance

#

could you send a screenshot of your pubgm settings

#

genral settings

potent cosmos
#

yes @finite sphinx

#

@merry garnet ok

merry garnet
#

i am good at guessing yeee

#

make it normal

potent cosmos
merry garnet
potent cosmos
#

Ok

#

Finally

#

It's working thanks alot @merry garnet 😍

merry garnet
#

knew it

#

as the gap between your screen and emulator screen

random grail
#

Can i play this game with a celeron

real aurora
#

Celeron is quite weak to be honest.

proud kestrel
#

hi any support here?

merry garnet
#

please ask your question...we are always here

proud kestrel
#

is X-Mouse Control is safe to use?
i use it to customize mouse button..

#

i also use this to other games like pubg pc/pc lite

real aurora
#

Emulator doesn't support actions on side buttons mouse, if your mouse has an engine to re-configure your mouse so you can change the side button actions into keyboard buttons . if your mouse doesn't have engine so you need to download X-Mouse Button Control program that allows you to re-configure your side button mouse well.
Remember, that requires for you to install a third party application called X mouse control
Using 3rd party apps is against the TOS, and will be punished accordingly.

proud kestrel
#

that mean X mouse control is not safe as a third party soft right?

real aurora
#

No.

#

It's risky and you know the consequences.

proud kestrel
#

you mean its risky to use?

real lance
#

everytime.

proud kestrel
#

actually im using this for 2/3 days,

#

need to sure about its safety, anyways thanks for your response!

#

@real aurora

real lance
#

Just don't use macro.

proud kestrel
#

ok

west tinsel
#

Hi, my PUBGM keeps crashing when i start it

#

Help

#

Help

#

Help

real aurora
#

Please stop spamming.
You also check pinned messages in this channel.

feral shaleBOT
#

Please refer to this channel's pinned messages for further information, @west tinsel:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

west tinsel
#

i dont have lag

#

i cant even start the game

real aurora
#

These tricks can help avoid crashing.

#

@west tinsel what are your PC specs

west tinsel
#

i cant open gameloop now

real aurora
#

Answer my question please.

real lance
#

Restart PC 🙂

west tinsel
#

good specs

real aurora
#

I suggest a fresh reinstall.
Before you go ahead and uninstall and reinstall the PUBG Mobile official emulator, there’s a far easier fix that will stop PUBG Mobile crashing. To begin open the Tencent Gaming Buddy emulator into the main screen, then launch PUBG Mobile. When the game window opens, click the Hamburger icon in the upper left-hand corner and select Clean Cache.

#

@west tinsel

#

If this doesn't work, Reinstall it.

west tinsel
#

ok sooo

#

i got pretty old pc

#

and for some reason

#

the graphics with anti aliasing looks wierd

#

that grass

#

and the trees

#

Do anyone know how to fix this or something

floral maple
#

@west tinsel Make sure you have the recommended specs to run the game, as well as updated drivers.

#

It may also help to change your renderer options.

west tinsel
#

i do

errant warren
#

@west tinsel Disable Anti Analysin in pubg mobile settings

peak swift
wide tendonBOT
#

@peak swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral shaleBOT
#

Hello, @peak swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

real aurora
#

If you got evidence of them hacking please report them via the link provided by the Machete bot and they will be investigated.

random grail
#

will this game work well in windows xp

real aurora
#

No.

random grail
#

but i do have all the other requirement can u let this one slide

real aurora
#

Minimum windows required for it is Windows 7.
Since Microsoft announced that windows 7 is no longer made, you should use windows 8 or 8.1 or 10.

finite sphinx
#

Windows system is one of the requirements to run a game.

real aurora
#

Who still use xp in 2020 anyway

midnight turtle
#

@real aurora I got 10min bn again I flushed everything even reinstalled windows

real aurora
#

Again !?
Wait, i found something yesterday about your issue let me check.

midnight turtle
real aurora
#

I have searched and this problem is automatically solved after 8-12h
Please be patient.

midnight turtle
real aurora
#

Avoid connecting for 8-12h

#

If you keep connecting you may get a permanent ban.

#

That's enough time for the system to verify, investigate and remove Suspicion.

midnight turtle
real aurora
#

Look what i said

midnight turtle
#

But that thing is out of my mind why I am getting that bn again and again

real aurora
#

Just give this error time.
It's the system suspecting cheats.
You keep logging in after the 10min ban
I told you to log out for 8-12h so that the system do 100% file scan of your end.
After that you won't get the error.

finite sphinx
#

The reasons of this issue may be:
1-Your DNS server that your internet provide which has trouble connecting to the game's servers.
2-Changing network while in game like when Wi-Fi goes or changed time.
3-Same account opening in emulator and phone at the same time.

formal badger
#

Hello I can't play pubg properly it's lags to much

finite sphinx
formal badger
#

@finite sphinx okay I will try

peak swift
#

what chance to change the architecture of the emulator? 64-bit based

#

I believe that crashes are caused by this ....

#

I would like to know why when enemies arrive near the game hangs .....

real aurora
#

@peak swift I did not understand your first question, please explain.

noble lily
#

ok for emulator can help about appear all icon on my screen

real aurora
#

Go in-game settings > controls > layout customisation and afaik then layout 2 is the default one, or u can simply see the keymapping interfering with the keys of the game or not by pressing F1 @noble lily

peak swift
#

this dont work on emulator?

#

why

real aurora
#

Refresh the page?

peak swift
#

NO

#

dont work on emulato

#

emulator**

#

reports dont work on emulator

#

pathetic company that cannot cope with the infestation of cheaters

#

that report link doesn’t work, I don’t know why they send a report there if it doesn’t work, the guys have been with the same account since season 8 using cheating

real aurora
#

@peak swift You re wrong, it works, i verified it myself.
Try to check your network, also best way to report cheaters is the link that will be sent by Machete bot.

peak swift
feral shaleBOT
#

Hello, @peak swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

half jackal
#

@real aurora i`m here 🙂

#

@wide tendon

real aurora
#

Hey so what i want you to do is:
Click on > error information
send emulator log files in gameloop server support.
Cause this is an unknown error, and we do not have a possible fix, when you report it, staff will forward it to the devs so that such errors won't occur.

#

We would appreciate your cooperation.

half jackal
#

i send it

#

in game loop

#

but same problem

real aurora
#

It is a new Error in coding.
Of course the team won't fix it immediately after your report, it will take time.
I suggest a fresh reinstall as a temporary solution.

half jackal
#

Exactly i did it few times but same error 😒

real aurora
#

Im sorry. You need to be patient until the coding gets corrected, in other words error fix.
That's why it is recommended to play on phone, Emulator is just unstable.

formal badger
#

@finite sphinxi tried but still lags and take time to open

feral shaleBOT
#

@formal badger considering that you have a m110 graphics card, is it safe to assume that you're on a laptop? Because, unfortunately, pubgm doesn't run that great on laptops, when played via GameLoop. As I've reiterated many times in the past, the problem is the form factor. A laptop just doesn't have the space to fit in a proper cooling solution and laptops have to be able to run on battery power for at least a few hours. This means that laptop processors are clocked much slower than their desktop counterparts. And emulating games requires more power from the cpu than running them directly. This is because the cpu has to first translate the game's instructions into something it can run, in real time. No matter what, your performance on a laptop will be worse than on a desktop, sorry.

#

You could plug the laptop into the wall and strap a huge fan to the underside, to try to get the cpu's clockspeed up but, frankly, just getting a desktop is easier.

formal badger
#

Okay

#

But I can play apex legends and PC pubg lite propely without any lag

feral shaleBOT
#

Remember what I said about translating the instructions in real time. Your pc has a x86 based cpu. Your smartphone/tablet has an arm based cpu. The two instruction sets are not interchangeable. In order for a x86 processor to run code designed for arm processors(or vice versa), it has to translate the instructions in real time. Apex legends, pubg steam, and pubg lite are made for x86 processors. Pubg mobile is made for arm processors.

shrewd raven
#

@half jackal If you're using Directx+ switch to OpenGL+ This should work for now, until the devs fix the issue.

merry garnet
#

@half jackal If you're using Directx+ switch to OpenGL+ This should work for now, until the devs fix the issue

this is the fix

peak swift
#

@half jackal If you're using Directx+ switch to OpenGL+ This should work for now, until the devs fix the issue.
@shrewd raven Same problem was with me. I was getting 20-28 fps. I switched to OpenGL and set frame rate to ultra, I got 60fps

merry garnet
#

everything is kinda user specific

#

although opengl reduce load so youcan expect a good game

#

like that multi window

peak swift
#

Anyone have some pubgm wallpaper for PC ??

real aurora
#

You can ask in #emulator-chat.
This channel is meant for support matters. @peak swift

peak swift
#

k

noble lily
#

when Pubg have good and effective anti cheating system, 2day i lose 100 PT because of hackers

feral shaleBOT
#

Hello, @noble lily!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

wide tendonBOT
#

@twin reef:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wide tendonBOT
#

@peak swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sudden oxide
#

i open pubgm on emulator the graphic automaticly set to high how do i change that to low

merry garnet
#

You can change opening settings>graphics

#

In-game

#

Although i recommend if your game support high dont use lower 1

#

It ll give you drops

peak swift
#

Hey there,I am having a problem..

#

I have already the game i uninstalled my gameloop emulator but i when i install it again it started downloading pubg from the beginning

proud moth
#

@peak swift did you reinstall game loop? Why?

#

You need wait for PUBGm to completely download and install in Game loop

peak swift
#

AMm Thankgod

#

Thankgod

#

Someone came here to help me\

#

A poor man

#

WHo is trying to fix it for 3 hours\

#

I Installed it already but i am having a problem

#

I cant log in to facebook

#

OR Twitter

viral flame
#

can my emu acc play on mobile?

proud moth
#

@peak swift I dint see the time sorry for the delay 🙂

#

@viral flame yes if you have linked with Facebook/ twitter

viral flame
#

why i cant

peak swift
#

It Says Log in failed Try again later

viral flame
#

its linked with facebook in gameloop

proud moth
#

@viral flame read my message again

viral flame
#

if i login in mobile it create new acc

peak swift
proud moth
#

@viral flame did you login with same account that you used on emu?

viral flame
#

ye

peak swift
#

ITs okay for the delay but i am thanked that someone here came to help me with that..

viral flame
#

i create my acc on emu

peak swift
#

I didnt even type my password

#

Here it came again..

proud moth
#

Same issue for both Facebook and twitter ?

peak swift
#

Yeah

proud moth
#

Do you as c cleaner or something to clear cache?

peak swift
#

Amm i CLear Cache\

#

In emulator

#

But still the same thing appears

proud moth
#

Reboot PC and try again please and make sure you data connection is good

peak swift
#

My Ping in Pubg = 116ms

proud moth
#

@viral flame it doesn’t matter, you can use the login credentials of fb or twitter in emu to Mobile as long as both are in global version

peak swift
#

I Rebooted 4 times

#

Already😫

#

I Repaired the client

#

Now let me see it will work or not

#

You know how i am feeling now I am gonna Cry If After a long hardwork i cant Even play one MAtch..

#

Apko hindi ate ha kiya??

proud moth
#

Nahi..

#

Use only English 😆

peak swift
#

Not fixed

#

What can i do i cant play..

keen reef
#

@peak swift which account ur using FB or google?

strange ibex
#

🤔

finite sphinx
#

I have a way that I hope it would be fixed, @peak swift. If your account is linked to twitter or facebook, please download google installer then Twitter from Gameloop and login to your account.

thick valve
#

In my team their was an hacker named boss he isn't banned but I an banned

feral shaleBOT
#

Hello, @thick valve!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

thick valve
#

If I claim the file then I will get unbanned ??

merry garnet
#

@peak swift hi there can you please download facebook or twitter app from game centre and login there 1st...then login to pubg...as in pin

feral shaleBOT
#

Please refer to this channel's pinned messages for further information, @peak swift:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

wispy wedge
#

not on this accounts also 3 other accounts

#

see this 2 accounts gone wtf guys

#

help me now i am reinstalling

merry garnet
#

Reinstall emu

#

Disabling antivirus

#

And before reinstall be sure you completely cleaned up the previous files

lucid helm
#

how to fix this?

wide tendonBOT
#

@unique steeple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

random grail
#

will the anti cheats team will really do more efforts to get rid of cheaters or they will keep saying "we are doing our best", the game is unplayable nowdays, each freaking game there must be a cheater pushing his team and this is so dumb, and ill be a dumb too if i keep playing this trash, thank you.

finite sphinx
#

Everyday there are a lot of reports about cheating, it will take a time to review these reports and the decision. So please feel free to report any cheater that you see in-game to help us to improve the game, @random grail. Thank you too!

random grail
#

sure mate like they're going to be banned

#

more like the top 3 in duos ranking

#

116 kd

#

reporting for over then a week now

solar wadi
#

Please Make The Random Map Option Available In Future M Unable To Find Maps Other Than Erangle On My Region(On Emulator)

merry garnet
#

how to fix this?
@lucid helm

Kindly disable antivirus and firewall for installation ... And download through gameloop.fun

#

@solar wadi other maps aren't showing Even!!how it's possible

#

Can you send screen shot please

solar wadi
#

@merry garnet i meant matches😅

#

The matchmaking time is longer,and we get indo lobby

merry garnet
#

Ya might happen as there are lots of facts like how many playing and ping etc..and in emulator time is longer than usual mobile users😕

peak swift
#

the gameloop emulator is very heavy, I have a lot of freezes and crashes that I didn't have before, when I saw a new update?

#

the gameloop emulator is very heavy, I have a lot of freezes and crashes that I didn't have before, when I saw a new update?

merry garnet
#

Along with this please check if you have the minimum requirements or not
You can get those in #faq 3.17 website

bold vessel
#

Hey, anyone got a solution for long distance objects flashing?

#

I can't see anything that's 200m faraway without scoping

finite sphinx
#

Could you provide us with a proof video, @bold vessel?

peak swift
#

Why I can't play pubgm lite on the tgb

finite sphinx
#

There is no pubg mobule lite in tgb.

cosmic eagle
#

@regal swan

#

Mr!

#

I have a Question!

#

There is alot of Glitches in pubg when i get inside in a vehicle and was driving it towards the bridge suddenly it was stopped and the whole of my squad died due to it's blast!

#

And they reported me now my merit is 47!

#

What type of fair is this?!

#

YOu can see!

#

I want it to be refunded that's all!

#

ANY ONE?

#

@peak swift @frail jackal !

#

Any one?>!

peak swift
#

@cosmic eagle It unfortunately cannot be refunded, your teammates decided to report you. They get an option whether it was an accident or they wish to report you. Make sure not to drive when your vehicle health is low, it can be damaged and explode by hitting something hard.

cosmic eagle
#

It wasn't damaged, it was a new vehicle and the next thing i didn't hit it any where..

#

It was just blasted by it's own.

#

And if you're talking about the teammates, they said we didn't reported you it was auto reported cuz all of them were died due to the vehicle bug

#

You must have to check that what's going on there!

#

Instead of saying PPls

#

That's unfair @peak swift

#

Now i won't play pubg again, cuz im playing since Season 2 i've never done these types of mistakes so why would i do this?

peak swift
#

If you feel like it was a bug or glitch, you may wanna report it in #old. Again, it cannot be refunded.

dusty quail
#

Hey Guys Please try fix my problem.

#

I am an emulator user and Whenever i click on duo or squad No one comes to my team and I play like solo everyone have there teammates, Just not me. So i was hoping if any of u could tell me how to fix it?

#

@peak swift ?

peak swift
#

@dusty quail The game will automatically match you with teammates. Does your teammates leave you while in a game? Or the game just send you solo v squad? A screenshot would be helpful.

dusty quail
#

Sure @peak swift Let me send you Real quick.

#

@peak swift Sorry to disturb u But now when i start the match It works. I dont know how but it still works. Thank you. But sorry to disturb u!

peak swift
#

No worries, GG.

faint shore
#

I noticed that the video recorded using gameloop is very distorted (cannot see what is happening). I never noticed when this started.
I wondered if anyone else experienced this or if there are workarounds or setting adjustments to make.

shy phoenix
#

how to fix it gameloop not opening

finite sphinx
#

can you please send me the error code, @shy phoenix?

merry garnet
#

@shy phoenix try opengl+

#

And restart pc

#

If not fixed send files here

shy phoenix
#

i cnt open gamellop market

finite sphinx
#

Do you have a good connection, @shy phoenix?

unique steeple
#

@shy phoenix restart pc

peak swift
#

Well when i need your help guys u aren't here My Problem, is fixed after a big hardwork By the way thanks for the suppourt i know that not everytime everyone suppourt person is online ,Have a great Day..

#

How do i enable hdr mode on emulator while it says coming soon

wispy wedge
wispy wedge
#

@finite sphinx @merry garnet

#

need help

#

@shy phoenix did you still got error from gameloop??

#

@proud moth

#

@regal swan

proud moth
#

@wispy wedge please wait for staffs answer. I haven’t got any idea about emulator

wispy wedge
#

i uninstall gameloop and reinstall again 😩 😫

wide tendonBOT
#

@balmy gate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

north quest
#

Hi can someone help me with settings?
How do I take the buttons off the screen in emulator
How to auto pick up ammo and guns
And how to put it in ultra hd?

dusk pumice
#

F1; F, G, H; you don't.

north quest
#

Hey yeh I got the button off the screen somehow
And you don’t meaning no auto pick up?

dusk pumice
#

No, the last one means no ultra hd

#

For auto pick up settings, you go into the game's settings rather than the emulator's. For manually picking up, it's the F, G, and H keys.

peak swift
#

Why i can't play pubgm lite on the tgb?

north quest
#

Thanks bro one more thing do you know which sensitivity for when I'm driving looking around

merry garnet
#

can you please fix this
@wispy wedge

try running gameloop at opengl

#

Why i can't play pubgm lite on the tgb?
@peak swift

because that game is already for low end phones..so it why add it to emulator which is already for low end devices and all can afford

peak swift
#

@merry garnet
If someone has no phone and low end pc

merry garnet
#

its special case and for emulator users there is special server in pubgm but as no such in pubgm lite so no authority to use that in emulator

feral shaleBOT
#

How low are the pc's specs?

peak swift
#

Cou:intel core i3 2.00GHz
Ram:4gb
Graphic:gtx 920mx 2Gb

#

@merry garnet
Are they can add some special servers for PUBGM lite?

feral shaleBOT
#

What exact model of i3? Though it is worth noting that the emulator isn't designed for laptops.

peak swift
#

Idk what exact model

wispy wedge
#

@merry garnet i did but still same error

merry garnet
#

try updating your graphics driver and be sure windows is fully updated

#

@wispy wedge

#

also you can click opn >error information and there ll be a text and a dmp file send me those in dm if these doesnot work

wispy wedge
#

@merry garnet now i am reinstalling if it again send error i send you dm

merry garnet
#

ok

#

@wispy wedge also do these things

#

and send your diagnosis report.zip tpp when sending me dm

wispy wedge
#

ok sure @merry garnet

glass juniper
#

Helllo

#

I need serious help

#

This is insane

#

🥺🥺😭😭😭

#

I am getting 90 days *** when i play on emulator like instant ***

#

My main id also gone for 90 days

merry garnet
#

ban?

glass juniper
#

yeah

#

I tried 20 new ids all ***

#

I opened killing machine set and was on emulator with my friends and it got ***

#

Then i tried many ids all ***

merry garnet
#

clean your pc files there might be ssomething on your pc which is causing it

glass juniper
#

I bought new gaming pc and just installed steam and emulator nothing else

coral sonnet
#

Why so many hacker on emulator?

wide tendonBOT
#

@glass juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

strange ibex
#

hi

proud moth
#

Hi

feral shaleBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @strange ibex. Remember to read through #faq before asking questions in the support channels.

merry garnet
#

@wispy wedge fixed?

ocean mantle
#

@coral sonnet hi

finite sphinx
#

Hey! How can we help you, @ocean mantle?

peak swift
#

😔

coral sonnet
#

@ocean mantle HI!

merry garnet
#

He is beginner might be a good player started new account

#

But

feral shaleBOT
#

Hello, @peak swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

peak swift
#

@merry garnet lol is that like a biggener

#

@merry garnet everyhackers use fake acc

merry garnet
#

119 match only

#

If you find something (might be you saw him) then report

#

It ll help topubgm_panned2

peak swift
#

@merry garnet is that normal to u 55% headshot percent
and he killed everyone with headshot

gleaming crown
#

Where i report

#

Hackers

#

Because this pubg team no whaching anything report

peak swift
#

go to add friend and enter the id and after that go to statics and in corner left side there is a report option click it and report him @gleaming crown

merry garnet
#

@merry garnet is that normal to u 55% headshot percent
and he killed everyone with headshot
@peak swift

few 1st match you get only bots so why i thought...

#

thoughts can be wrong

#

i jusyt only checked his kills though

wide tendonBOT
#

@gleaming crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

peak swift
#

@merry garnet in emu there is not bot in first match more of them is real enemies

feral shaleBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @dull tulip. Remember to read through #faq before asking questions in the support channels.

#

We are unable to provide assistance if you do not ask a question or state a problem, @dull tulip. Remember to read through #faq before asking questions in the support channels.

sick oxide
#

My acc has been frozen 2 month because emulator update
and its up to date
what should i do

dull tulip
#

me too

wide tendonBOT
#

@keen oriole:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solar wadi
#

I am repeating my query again,
We emulator players(indians).
Don't get solo/duos matches in miramar,erangel and other matches.
The matchmaking time is always beyond 2-3 mins,please fix this.

peak swift
#

@solar wadi There are a lot of factors behind it. You gotta understand how matchmaking works. If you are not playing Squad and has a higher tier (Platinum and above), it's normal to wait 2-3 minutes.

solar wadi
#

@peak swift will higher rank get me faster matches in solos??

peak swift
#

@solar wadi Lower rank.

solar wadi
#

@peak swift lower rank in squad or solos?

peak swift
#

Solo/duo.

solar wadi
#

@peak swift and every time i get match in duos or solos its an indo china server

#

@peak swift my rank is silver in solos but the matchmat time is higherPubgmConfused

peak swift
#

You should get a match faster in solo silver tho. Make sure to try it during day time, if you are from Asian region.

#

And for the Indo server, just changing the IP route solves the problem.

peak swift
#

hello everyone, I have a lot of lag playing through the emulator, I have an AMDa85600k 4.0ghz overclock, 16gb ram 1866mhz and a RX460 4gb and I can't play, 15 / 20fps crashing when I open the sights, it was not like that before, today it is impossible to play unfortunately

feral shaleBOT
#

The fact that you have been able to get passable performance until now is in itself a minor miracle. The issue is your cpu. For a while now, the minimum requirements for playing PUBG Mobile via the GameLoop emulator have been:

  • Operating System: Windows 7 (64-bit)
  • Processor: Intel®️ Core™️ i3-8100
  • Memory: 4 GB RAM (6 GB virtual RAM)
  • Graphics: Direct X 11.0+ supported (NVIDIA GeForce GTX 660 recommended)
  • Network: Broadband Internet connection
  • Storage: 2 GB available storage

The A8 5600k just isn't anywhere near the performance of the i3 8100. And for this task, the cpu is far more important than the gpu. Also, it doesn't matter if your pc can handle other games like PUBG Lite and Apex Legends. Those games are not emulated, so they are easier for the cpu to run. Short of telling you to upgrade, all you can do is lower the quality settings of your emulator and game. We're talking 720p, smooth/extreme. Even then, I can't promise that you will have a playable experience.

jagged gazelle
#

@Céline#6969 srry super late reply but if ill reinstall gameloop.. do ive to reinstall pubgm too/

shrewd raven
#

No. @jagged gazelle

jagged gazelle
#

@dusty quail

strange ibex
#

@peak swift wow

inland peak
#

need help can any mods Dm me ?

peak swift
#

what a game ???

#

we got raped by hackers

#

everymatch

#

can't even play atleaset one game

#

clean

#

that is bullS

peak swift
#

@strange ibex ?

feral shaleBOT
#

Hello, @peak swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

peak swift
#

Can i get the IP of indo server?

finite sphinx
keen oriole
#

solve with hackers, in every game there are wtf hackers, i can't play the slander because of them

feral shaleBOT
#

Hello, @keen oriole!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

wide tendonBOT
#

@keen oriole:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

peak swift
#

How to play with hdr on emulator?

merry garnet
#

hrd is currently disabled for emu

#

please wait some days untill we get gameloop devs back

real lance
#

Can anyone give me the difference between taiwan version and other version of gameloop ? Which one is the global version?

#

Downloaded file named this one "com.rekoo.pubgm_900205159_NormalPackage_2381.exe" and got pubg logo like image, no login option with twitter.

#

Hello @rustic jolt can you please help me here ?

rustic jolt
#

I dont have much info on emulators someone else will help soon

real lance
#

Oh okay, thanks for replying.

merry garnet
#

@real lance this isn't official one

#

The emulator 1

feral shaleBOT
#

Please refer to subpoint 3.17 in #faq for further information, @real lance. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

merry garnet
#

Your region please?

#

And download from that link

real lance
#

I hope you got my text.

placid mango
#

Any one have problem with logging on Facebook?

#

On Twitter and playgames are working but Facebook not working

wide tendonBOT
#

@peak swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dull tulip
#

i need help

feral shaleBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @dull tulip. Remember to read through #faq before asking questions in the support channels.

dull tulip
#

my account has ben frozen why ?

#

i have las version of gameloop why freze my account two mounth

#

I am tired of this problem every day Item This is unfair I am not cheating and have not modified emulator files Please reply

signal dove
#

there is something with logging in ??

wide tendonBOT
#

@dull tulip:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

merry garnet
#

@signal dove region?

signal dove
#

@merry garnet Africa

rough acorn
#

the faceebook app doesnt work on gamelop emulator

#

@merry garnet

proud moth
#

@rough acorn can you send the region and char ID?

rough acorn
#

im an egyptian....5260950730

#

@proud moth

proud moth
#

Okay

rough acorn
#

so?

signal dove
#

@rough acorn same here

proud moth
#

@rough acorn I will forward the information to concern team about the issue. May be a particular region is affected

rough acorn
#

ok ty

#

@proud moth can u pls inform me when they reply to you

proud moth
#

@rough acorn it’s seems there is an issue with emulator Facebook login for everyone (expect those who are already Logged in). Informed the matters to higher staffs.

rough acorn
#

is there any time for it to be fixed?

proud moth
#

Unfortunately No.

merry garnet
#

sorry to announce that something connection error happened with gameloop users who logging in to through Facebook ..please wait for some moment untill we get some fix,..devs joining tomorrow(they were out of work due to corona virus ) so maybe after that or within sotime we can fix this issue..please wait till then. pepeSobs

users who are logged in they ll face no issues so please dont log out of your devices who are logged in

#
-users can link their id's with google login or twitter with the help of mobile and can login successfully
signal dove
#

how i can link id with google login or twitter ?

#

@merry garnet

rough acorn
#

@merry garnet so it gonna be fixed tmrw when devs comes back

#

?

merry garnet
#

open pubgm in mobile device and login using Facebook and link twitter or play games

#

@rough acorn ya can hope actually

#

its reported

rough acorn
#

@merry garnet even if its not opened in my phone yet

merry garnet
#

in mobile working

#

i generally say after checking

rough acorn
#

but no icons is appering near facebook icon

#

ig

#

so how to link

merry garnet
#

1.in mobile login pubgmwith your facebook
2.open settings
3.there ll be a option showing + at top right corner
4.you can add your google play games there

#

and while logging in to pubg in emulator tap on more beside facebook
you can see play games

rough acorn
#

but i cant see +

merry garnet
#

if not linked there ll be a +

rough acorn
#

I cant see it too

merry garnet
#

you logged in with mobile?

rough acorn
#

غث

#

ye

merry garnet
#

open settings and send screenshot of basic settings

signal dove
#

@merry garnet it cant logging in mobile ttoo

#

too*

deep bluff
#

Help!
I'm not able to login via facebook.
it stays in this infinite loop

merry garnet
#

check pin

signal dove
#

@merry garnet you saw what i said ?

merry garnet
#

but its ok in mobile i checked

#

whats the error in case of mobile?

#

@signal dove

signal dove
#

its not logging in

#

try to logout and login again

merry garnet
#

in mobile?

#

ok checking again

signal dove
#

yes in mobile

merry garnet
#

all ok i checked again

#

try reboot and log in to facebook app 1st

peak swift
#

HexBan \

signal dove
#

@merry garnet my twitter account was suspended , how i can unlink current twitter and link it with another one ?

merry garnet
#

there is no way..if account suspended you cant login anyhow

signal dove
#

@merry garnet no appeal ?

noble lily
#

helloh

merry garnet
#

contact in game support

noble lily
#

i need help

feral shaleBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @noble lily. Remember to read through #faq before asking questions in the support channels.

noble lily
#

my account i can't enter to it

feral shaleBOT
#

Please refer to this channel's pinned messages for further information, @noble lily:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

noble lily
#

pc

#

what ?! i need help my account i can't log in

#

Emulator

#

PC whaterver i need solution

#

i clean cash and restart emu. and try

#

just i w8 here for sol. if not i ll reinstalled game

merry garnet
#

Check the pin in this channel please

#

Or you may look a little up for previous texts

noble lily
#

@merry garnet thx

merry garnet
#

hi there

-sorry for the bug related to :Facebook:  login..its `fixed` you can try logging in now

if not try clean cache and open facebook app and give permission to login

#

@noble lily can you check?@signal dove

craggy crown
#

whats this new error

#

fix

lavish solar
#

@merry garnet still unable to login

noble lily
#

still unable to log

#

i already clean my cash 🙂

merry garnet
#

go to facebook androaid app check notification there ll be a login alart ,,confirm that was you

#

with android 4

noble lily
#

@merry garnet iam using ios and Emulator

merry garnet
#

still not happening wait for tomorrow..i just found mine 1 fixed,,so i thought

#

@noble lily you can do with ios too

noble lily
#

@merry garnet i ll try and back

merry garnet
#

actually i m not sure what fixed mine...i just logged after half an hour and fixed

noble lily
#

@merry garnet not fixed 2moro i ll try again

rough acorn
#

@merry garnet linking my twitter is worked now but its linked with my friend's account wrongly cuz i did it from his phone.. is there any solution to put my twitter acc instead?

merry garnet
#

no

#

should be alart

#

contact in game support

#

explain them

rough acorn
#

I used to recieve bot's reply there a few months ago

#

or its ok rn?

merry garnet
#

they are the uktimate..and yes they do reply

rough acorn
#

ok ty

jade meteor
#

I cant login to my facebook in gameloop to get into my account
does anyone know what should I do?!

peak swift
stiff flame
#

@merry garnet still unable to login with facebook

#

@fleet adder hii..

tropic pivot
#

My User Name : Kar98KツJoDY

My User ID : 570984608

Date: 10-Feb-2020

Time: 01:00 AM (Night)

Hello Tencentgames Support team, My Name is Kar98KツJoDY, While I am playing Pubg Classic Match in emulator, i got notice that violating regulations & Temaing Up With Hacker to Boost Rank and it's logout automatically, after login its another Notice Showing that your account will be banned for violating regulations. unlocks on 2020-05-09 (3 Month).
So, i want to know why my account was banned i am not using any kind of cheats or Plugins also not violating any regulations as well i am not TeamingUp With hackers to Boost My Rank in the games then why my account is banned.

#

@merry garnet
My User Name : Kar98KツJoDY

My User ID : 570984608

Date: 10-Feb-2020

Time: 01:00 AM (Night)

Hello Tencentgames Support team, My Name is Kar98KツJoDY, While I am playing Pubg Classic Match in emulator, i got notice that violating regulations & Temaing Up With Hacker to Boost Rank and it's logout automatically, after login its another Notice Showing that your account will be banned for violating regulations. unlocks on 2020-05-09 (3 Month).
So, i want to know why my account was banned i am not using any kind of cheats or Plugins also not violating any regulations as well i am not TeamingUp With hackers to Boost My Rank in the games then why my account is banned.

#

@peak swift @vital gust @tough nexus
My User Name : Kar98KツJoDY

My User ID : 570984608

Date: 10-Feb-2020

Time: 01:00 AM (Night)

Hello Tencentgames Support team, My Name is Kar98KツJoDY, While I am playing Pubg Classic Match in emulator, i got notice that violating regulations & Temaing Up With Hacker to Boost Rank and it's logout automatically, after login its another Notice Showing that your account will be banned for violating regulations. unlocks on 2020-05-09 (3 Month).
So, i want to know why my account was banned i am not using any kind of cheats or Plugins also not violating any regulations as well i am not TeamingUp With hackers to Boost My Rank in the games then why my account is banned.

wide tendonBOT
#

@tropic pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

waxen glade
wide tendonBOT
#

@dreamy plaza:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dreamy plaza
#

@light ingot What's the risk of using an app which doesn't change game files? There are apps which create fake GPU profile which helps in getting better frame rate. game is more playable that way.

waxen glade
#

Help

elfin fern
#

@waxen glade same

#

u got any fix?

#

@peak swift @tough nexus pls help

peak swift
#

@elfin fern What is the issue?

elfin fern
#

i cant login to any pubg acc in emulator

#

i tried fb n twitter both

#

@peak swift

peak swift
#

@elfin fern What happens? Can you share a screenshot? Also, is your GameLoop updated?

elfin fern
#

ye its updated

#

1 min leme send ss

#

@peak swift

peak swift
#

And twitter?

elfin fern
#

same

#

it will stuck in loading screen

peak swift
elfin fern
#

ok,thanks

peak swift
patent marten
#

One message removed from a suspended account.

feral shaleBOT
#

Please refer to this channel's pinned messages for further information, @patent marten:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

shy phoenix
#

please fix lagin issue and hdr in gameloop

#

we face to much lag

#

i have pc i7 3770k core 8 GPU 2070 Super but lag to much

dusk pumice
#

Emulator is more about the cpu than the gpu. If it isn't already, I suggest overclocking the cpu. At stock speeds, it is barely on par with the minimum requirement of i3-8100.

#

Of course, overclocking it requires a z series motherboard and a sufficiently beefy cooler.

jade meteor
#

@peak swift tnx

#

if anyone could log in, please let us know

fleet adder
#

@jade meteor NO LUCK YET 😦

#

hwevr, if u wanna play in d mean time, u may create a new acnt with twitter nd login to pubg with twitter credentials

#

@elfin fern twitter login is alright bro

fleet adder
#

And twitter?
@peak swift twitter is working fine for me. its working for a frnd of mine as well...bt no luck with fb yet 😓

#

Emulator is more about the cpu than the gpu. If it isn't already, I suggest overclocking the cpu. At stock speeds, it is barely on par with the minimum requirement of i3-8100.
@dusk pumice i dont think its a cpu issue...I mainly play in Asia server and the lag is too much at times to bear. But when I play in Europe/North America server, despite 5x-8x the ms, the game is super smooth...acc to me, the Asia servers are at their capacity and hence having trouble addressing all d in game players parallelly. its behaving just d way a smart phone behaves when the internal memory is low....

dusk pumice
#

@fleet adder there's a bit of confusion here, largely because of people misreporting. In his case, I'm fairly sure that he's talking about poor frame rate, as he's talking about his specs but doesn't bring up network or different servers. You on the other hand, are talking about network lag, caused by network and server issues.

fleet adder
#

by lag i meant frame drop only from 60 to 24...it mainly happens when there are two enemy squads in the near vicinity

#

other times, its mostly fine...

dusk pumice
#

Then that's an issue with your cpu. When you get in a situation with 2 squads or more, your cpu can't handle the extra objects that need rendering as well as it normally does. That's a cpu limitation, not network

fleet adder
#

fr example, if i para drop at a remote location, its butter smotth, but if i go for a hot drop at any location, the game seems like its freezzzzzing up....

#

Then that's an issue with your cpu. When you get in a situation with 2 squads or more, your cpu can't handle the extra objects that need rendering as well as it normally does. That's a cpu limitation, not network
@dusk pumice i get ur point, but then how can the europe server be explained? there is a little fps drop i would agree, bt nt as tremendous like its with Asia server

dusk pumice
#

Are you often facing as many enemies in Europe? If not...

fleet adder
#

i will chk and ping back....i didnt note the exact fps for europe during hot drops...will check today...will go fr shanhok bootcamp and erangel gorgo in europe as well as asia and will provide you d mean fps drop...

#

thanks for ur time and listening to the issue 🙂

dusk pumice
#

I was going to suggest a ridiculous test to benchmark that, but I should first ask what is your cpu?

fleet adder
#

I was going to suggest a ridiculous test to benchmark that, but I should first ask what is your cpu?
@dusk pumice

dusk pumice
#

@fleet adder yeah, my benchmark is far too ridiculous for your situation. Ain't no way your cpu is going to handle 2000 player characters on screen at the same time. Also, your cpu is a little bit under the minimum requirements for gameloop. But certainly far better than most other people's.

#

No, that's not a typo. There are games out there that have pvp options up to 1000vs1000 and beyond.

fleet adder
#

if so, then i assume that my system is atleast triple the asked specs...my game shldnt lag for system issues😭

#

fyi, my network connection is 25mbp/s

#

mbps*

unique steeple
#

Just search on youtube how to download facebook app on gameloop and use it to sign in with your facebook account and enter game, it isn’t that hard lol