questions

[ocean eagle]

Please contact the customer service for further assistance, @patent monolith . Refer to subpoint 5.4 in #faq for further information.

[patent monolith]

I don't have permission to type there

[karmic oak]

Its faq bro you’re not supposed to type there 😂

[patent monolith]

I am totally done with this game better i keep 0 uc 😑 so that i will not get such glitch scammed again

[patent monolith]

🤣 i thought some kind of chatting channel

[karmic oak]

No it’s just a channel where you will read the rules. If you believe you are right then you can contact customer service via in game.

[ocean eagle]

@patent monolith please use #chat for discussion.
this channel is specifically to provide assistance.

[wraith yew]

Good evening, I ask you to help me to get my account back. It has been hacked and all the emails linked to my account have been changed. Please help.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @spare scaffold.

Please contact the customer service for further assistance, @wraith yew. Refer to subpoint 5.4 in #faq for further information.

[orchid parcel]

Hello
Please help me
I have a game account linked with Facebook
Today I tried to log into the game via Facebook, but my account did not appear!
Although the account is still active as you can see in the picture
I hope you can help me access my account and I will provide you with all the required information
ID:5315006995

[karmic oak]

Hello, any mods online?

[cyan citrus]

It is possible that you are using a different social media account or the linked social media account was removed from your PUBG MOBILE account. Should you require further assistance with this, please reach out to the customer service in-game.

[cyan citrus]

Hello! How may we help you?

[karmic oak]

I would like to show 2 teams (8 people) that are teaming up in ladder arena. I know reporting in-game might take time and the time frame for ladder arena is very narrow. They should be removed rather quickly from the leaderboards.

I have reported 3 accounts but the other accounts I couldn’t find. I can see the career results from the teaming behavior (anti-competitive)

[night cloak]

I forgot my account's user e-mail can you help me?

[weak gulch]

What is the ipad. Support the 90 fps

[karmic oak]

I could send you screenshot proof of career results and ID so you can see it yourself @cyan citrus

[cyan citrus]

Such inequitable behavior cannot be reported through the community, @karmic oak. Please use the in-game report feature or take the matter to the customer service.

[night cloak]

Moderator can you help?

[cyan citrus]

We unfortunately do not have a list of supported devices. Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[orchid parcel]

Hey man, the customer service inside the game does not respond quickly Please can my game be transferred to another account? You can ask me anything that proves that the account is mine This is an image of Facebook settings

[karmic oak]

iPad Pro 2021 (M1 Chip) models support 90fps.

[cyan citrus]

Please be advised that it is your own responsibility to safeguard your login information. Should you require further assistance with this, please reach out to the customer service of your e-mail provider or the customer service in-game.

[night cloak]

I know, but my account was automatically logged in and when I did it was gone and I forgot

[cyan citrus]

We unfortunately will not be able to help you with such account related issues through the community in any way. As for the customer service, a delayed response can be expected due to enormous number of requests every day. Please wait patiently.

[karmic oak]

Does one report help or there has to be multiple or dozen reports? 4 days until the event finishes.

[night cloak]

May I know your e-mail address?

[cyan citrus]

Not something we can help with. Please continue with the customer service, @night cloak.

[night cloak]

Where is customer service

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @night cloak.

[night cloak]

The opposite of my problem is not there, I just want to know my email

[cyan citrus]

I have already answered you here, @night cloak. We cannot help you with that any further.

[night cloak]

ok just one thing ,How can I find out my account's e-mail or phone number?

[cyan citrus]

You can try to find the keyword ''PUBG MOBILE'' in your available e-mails or check the old messages in your phone messages, @night cloak. That is all I can suggest.

[solar karma]

help me to get my account back. It has been hacked and all the emails linked to my account have been changed. Please help.

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts, @solar karma.

[solar karma]

I did that but they didn’t do anything

[cyan citrus]

We unfortunately will not be able to help you with such account related issues through the community, @solar karma.

[solar karma]

What can i do rightnow

The hacker linked with his phone number

[cyan citrus]

You may contact the customer service again or create a new account to continue playing the game, @solar karma.

[modern pond]

Does this reward for all PUBG Mobile users come by mail?

[solar karma]

I wouldn't know without you what would I do thank u ykkkk

[wind vigil]

Wall hackers

[distant ore]

90fps

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @wind vigil. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cyan citrus]

Please elaborate.

[late ermine]

Hello guys i want royal pass can i get someone to give me royal pass plz

[wind vigil]

Lost vest and backpack to hacks dont get anything back sounds like a great gaming environment

Oh and the MK14 I had

[floral venture]

@cyan citrus Welcome to pubg mobile support

My account has been banned due to the use of third-party software, but I did not do that and I swear to that and I would like to review my account and review the recent matches to make sure that my words are correct.

In the end, I would like to unblock my account as soon as possible because this ban has caused me financial and moral problems.

My ID My account in PUBG Mobile: [phone]

Best regards, PUBG Mobile.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @floral venture.

[flat meteor]

Why does this guy have so many characters in name and I cant exceed 14 characters?

[junior birch]

If you have lost Metro Royale: Reunion items due to a game issue, please contact the in-game customer service for further assistance.

[thorny ingot]

Hey Pubg Mobile Support,

i’m unable to change my region for more than 60 days.

I last changed when I was in Italy. Now I am staying in France.
I want to give the region of France but I can't.

because there is no option for change the region, is there any solution for this problem?

thanks

[junior birch]

Please provide an image of the issue you are facing, @thorny ingot.

[thorny ingot]

here you can see i don’t have an option to make change region.

@junior birch

[junior birch]

Can you try to complete the guardian verification, @thorny ingot?

[thorny ingot]

i did it yesterday.

by selecting my country and my date of year and month. is there anything else that i have to do?

@junior birch

[junior birch]

Accounts in the European Economic Area (EEA) cannot change countries or regions at will due to the General Data Protection Regulation (GDPR), You may contact the customer service instead. For further information please refer to sub-point 5.4 in #faq, @thorny ingot.

[thorny ingot]

this account did not created in europe region. but the region was changed in EEA.

i still didn’t get any help from Pubg mobile discord at all

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rugged ocean.

[modern pond]

What is the answer brother?@cyan citrus

[acoustic inlet]

it's selling pubg account allow ? or it's banable ?

[languid radish]

<@&481161015728406538> I tried to buy UC 5 minutes prior but it said transaction has been canceled due to security risk. Please contact customer support for further questions

[celest shadow]

You are prohibited from selling, gifting or lending your account to anyone as this is against PUBG MOBILE's terms of service. We will not be responsible for any loss made and cannot guarantee the security of any account if trading and sharing of game accounts are done. We recommend players to use their own game accounts and not share their login credentials with anyone.

[celest shadow]

Please contact the in-game customer service for further assistance. Alternatively, you may purchase UC via https://www.pubgmobile.com/pay.

[acoustic inlet]

ok that's great there is a guy have YouTube chancel with over 1M+ followers he said i'm going to sell my account , what you gonna do in this case ?

he is partner of pubg mobile also

[languid radish]

They said to t contact Apple

[celest shadow]

This compensation is only for players who were affected by the bug.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @acoustic inlet.

[celest shadow]

You may report his YouTube channel via the online PUBG MOBILE cheating content form above.

[celest shadow]

In that case, please contact Apple support.

[modern pond]

How can I find out about this error? Most of the users have obtained a Sheba dog companion temporarily, do they all get compensation?

[celest shadow]

Please read the attached screenshot for further information.

If you did not receive the compensation, it indicates that you were not affected by the bug. Thank you for understanding.

[modern pond]

This message comes when the error occurs and the compensation is sent to me by mail as shown in the picture..Now there are many users who have obtained a temporary companion, can they get compensation

The event problem was not clarified within that message in the mail?

[celest shadow]

There are permanent and time-limited companions in the Hola Buddy spin. This is intentional.

The bug was related to an animation where it shows that it landed on the permanent companion but the player received a time-limited companion instead. This issue has been fixed now.

[modern pond]

Ok, I understand, thanks for pointing out the error.

[languid radish]

@celest shadow I talked with Apple customer support and they couldn’t fix it

[zealous patio]

Hello guys
How can I solve this problem
I didn't use any cheating tools and when I asked to see the pan reason the game said that my account is normal and I can keep playing but it still send the pan message!!!!?

[mystic linden]

The skins from The Boys events are all locked to specific heads. Is there a way to fix this so I can use my custom character?

[storm flume]

Please consider blocking the user or reporting the content to Discord, @vital wraith, as we are unfortunately unable to assist with behavior outside of our Discord server.

[shell nacelle]

Hi everyone

I got nowhere using the support on pubg

I'm still trying to get my hacked account back

It was a bot auto replying

Is there a way to talk to a person to help me?

Like an actual customer service?

[wraith yew]

My account was hacked and email address changed on Thursday, June 23, 2022 at 1:25 AM (UTC+03).

Please help me get my account back..

[patent monolith]

@polar marsh

[night cloak]

@gleaming nebula who will check this sir ?

[gleaming nebula]

I'm sir

💀

Any staff from this server

[night cloak]

Oh okay

[brave field]

Where can i get the form for content creator?

[night cloak]

Can other servers start registration for pubg official tournaments ? @polar marsh

[storm flume]

Please contact the customer service for further assistance, @wraith yew and @shell nacelle. Refer to subpoint 5.4 in #faq for further information.

We are unable to provide assistance if you do not ask a question or state a problem, @patent monolith. Remember to read through #faq before asking questions in the support channels.

[feral forge]

You may refer to the roles section in #735483472432594994 for further information on how to apply for the content creation program.

[brave field]

I have check it and it say's "You've already responded" Is there a way to re=apply again or you can check it out for me.. i do not remember when i applied last time..

[night cloak]

@feral forge sir how can other server start pubg mobile tournaments registration ?

[nova vapor]

how to fix club is not opening in gameloop

[unreal aspen]

How can I login to my account with out Facebook

Plz I need a help

Cause Instagram disabled my account so I can’t login with Facebook

[acoustic inlet]

i can't report the youtube channel the doc had problem on this

they need same as highlight when i add it it's refuse to go the next i hope @gleaming nebula had good idea

unless someone open the DM's so i can send the info

[indigo rapids]

Hello someone hack My acc and Add his twitter and i can't login in My acc plz help me modo 😭😭😭

<@&481161015728406538>

[olive jetty]

Ban this hacker

[storm flume]

Please contact the customer service for further assistance, @indigo rapids. Refer to subpoint 5.4 in #faq for further information.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @olive jetty. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[silver sleet]

#questions Why don't I have a button to change the region?

[celest shadow]

You can only apply once. You will be contacted when you are selected.

[celest shadow]

Can you please elaborate on your inquiry?

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[celest shadow]

You can only log into your PUBG MOBILE account via a linked social media account, e-mail address, or phone number

You can contact Facebook support at https://www.facebook.com/help for further assistance.

[celest shadow]

You may use a service like https://commentpicker.com/youtube-channel-id.php to acquire the necessary numeric identification.

[celest shadow]

This option is not available for accounts in the European Economic Area (EEA).

[night cloak]

Like pubg mobile is organizing 10,00,000 pool prize tournament right

[celest shadow]

Unfortunately, we are unable to assist you with this matter here.

[night cloak]

So in that tournament they need nepali teams isn’t it sir ?

Nepali series

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zealous patio.

[lyric horizon]

HI PUBG MOBILE why you are ban me I cant use any type of hacks unban noe

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lyric horizon.

[rotund wharf]

i got ban for 2month autometic ban.
can i unfreez my id?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rotund wharf.

[spice silo]

hello

[fleet summit]

Where can I find ip adress of closest to me pubg mobile server? Kazan, russia

[cyan citrus]

Hello! How may we help you?

[sick shale]

Such information isn't available to public. You may try asking the customer service.

[lyric stream]

Hello I would like to know why my season rank says top 1% but I have 9310 season rating meaning I would almost be top 100

[brave field]

i need to apply with my new channel..

[main lintel]

Help me ?

[slow ruin]

Where can I find a masking suit (dark brown)

[lyric stream]

I would be ranked 96 on season rating now

[sick shale]

Use a different payment method. You may also purchase UC via the official website:

▫️https://pubgmobile.com/pay.

[sick shale]

Do you have a screenshot of the suit?

[sick shale]

Send a screenshot.

[slow ruin]

no

[sick shale]

This could be happening due to an ongoing investigation. How long you have been facing this issue?

[sick shale]

I am unable to recognize the outfit you're talking about.

[sharp arrow]

how to know how many uc the account is negative?

[lyric stream]

About 2 days now I think

[cyan citrus]

Could you please elaborate or share a screenshot?

[sick shale]

Oh, this is the ghillie suit and it can only be found in air drops (Miramar and Vikendi).

[slow ruin]

thx

[sharp arrow]

of the id?

[cyan citrus]

Add more precise details about the issue you are facing, @sharp arrow.

[lyric stream]

And also my solos points haven’t been tallied to all my solos points

[sand furnace]

Yoooo sheesh ur a really good player

[dusk hatch]

Hello, my Twitter account was hacked, an additional phone number was linked to the pub, not mine, and two-step data authentication was configured.
I can't log in to my account. How do I cancel the binding of a phone number?
I tried to contact the game support, but I can't translate the dialogue to a specialist, the bot ends the dialogue

[thorny ingot]

@cyan citrus can you help me avout region changing issue ?

about*

<@&481161015728406538> Can anyone help me about changing My Region ?

[storm flume]

Please contact the customer service for further assistance, @dusk hatch. Refer to subpoint 5.4 in #faq for further information.

[sick shale]

You can change your region via the settings.

[thorny ingot]

but there is no settings or option for changing

i’m unable to change my region for more than 60 days.

I last changed when I was in Italy. Now I am staying in France.
I want to give the region of France but I can't.

because there is no option for change the region, is there any solution for this problem?
@sick shale
thanks

[sick shale]

If you have selected a region from the European continent while creating the account, you will not have an option to change the Country/Region.

[thorny ingot]

but the id was bot created in Europe

i just did change my region when i was in italy.

[sick shale]

Still applies.

[thorny ingot]

not*

can you more clear with this ?

[sick shale]

As you have selected a country from the European continent, you will not be able to change it again due to privacy regulations.

[thorny ingot]

how this gonna work ? i’m in france now and the fact is my region is italy 😅

[storm flume]

Please do not use languages other than English, @flat halo. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[flat halo]

I want to report a problem

[sick shale]

What is it?

[flat halo]

Does the game support airpods max with full 3d sounds ?

I tried many airpods max but they are all the same

Weak sound , no deference between roof steps and first floor for example

[flat halo]

Can you help@me

[sick shale]

I am afraid it's not supported. You may check if there a software update.

[flat halo]

Where can i do it ?
And does it gonna be supported?

[flat halo]

I tried to contact the developer but there is no button in the app store to do so

[carmine urchin]

Hello, my Twitter account has been hacked by unknown people and it has made it difficult for me to access it. Please help, thank you.

[storm flume]

Please contact the customer service for further assistance, @carmine urchin. Refer to subpoint 5.4 in #faq for further information.

[carmine urchin]

@storm flume I did not catch

[sand furnace]

I have them for 1 or 2 years what do I do with ‘em?

[night cloak]

Hello i am from india currently living in UAE because of my job & I have download pubg & but it does not accessible here, what should I do?

[sick shale]

You can use them to participate in Bonus Challenge. This event is only available in certain Asian countries.

[sand furnace]

Well I was born in India but now I live EU so what do I do ?

It was available in India I guess

[sick shale]

PUBG MOBILE is available in UAE, there's something wrong on your end.

[sick shale]

You can't access this event anymore. You can't do anything about it.

[sand furnace]

Damn alright

[glossy zenith]

this event is glitched, you can not send dishes to a specific friend. Only few friends are given to choose from!

[viscid hound]

i got ban without any reazon for 2 time

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viscid hound.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @glossy zenith. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

No I download it, but I am not able to make new account, i.e. unable to login

It showing server issue

[sick shale]

Do you have a screenshot?

[night cloak]

Yes wait i wil send you in a while

[carmine urchin]

@polar marsh Hello, my Twitter account has been hacked by unknown people and it has made it difficult for me to access it. Please help, thank you.

[sick shale]

Please contact customer service in-game for further assistance regarding this matter. We are unable to assist with account related issues via the community in any way.

[vocal fossil]

IHAVE PROPLEM

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vocal fossil. Remember to read through #faq before asking questions in the support channels.

[wicked tiger]

Is there any possible way to change server before 60 days?

[sick shale]

No, this isn't possible.

[waxen kelp]

@celest shadow

[celest shadow]

How can we help you?

[knotty cedar]

Does anyone know Anuj Rautela?

@celest shadow

[waxen kelp]

The event video keeps on stoping and I have to press play every second @celest shadow

[celest shadow]

No, but how can we help you?

[celest shadow]

Can you please provide us with a screenshot?

[knotty cedar]

@celest shadow So he is not from PUBG Mobile moderation team?

[waxen kelp]

Ok where can I send a short video?

[celest shadow]

He is not a part of the moderation team of this Discord server.

[vocal fossil]

I played Jim with my friends and I got a passive hut in the neighborhood. I counted Top 10, why?

[celest shadow]

You may send the video recording in this channel.

[waxen kelp]

Okay please give me a minute

[celest shadow]

We are unable to understand your inquiry. Please rephrase it and provide us with a screenshot or video recording.

[knotty cedar]

@celest shadow Do you have any information about PUBG Mobile Nepal's official facebook group moderation selection?

[celest shadow]

Unfortunately, no.

[vocal fossil]

BRUHHHHH

[knotty cedar]

@celest shadow I just got an email saying invitation for screening round.. So want to confirm if it is from that moderation selection or somewhere else.

[wicked tiger]

I don’t why this game makes people hate it with every stupid upgrade they make , every upgrade they do they make more stupid things make people hate game more and more

[celest shadow]

We do not have anything to do with this. You can try responding to the e-mail or find the relevant Facebook page/group.

[knotty cedar]

Sure anyway thanks

[waxen kelp]

@celest shadow wait I fixed it

[sick shale]

To ensure that everyone experiences less network lag and has a better gaming environment, players will be unable to switch servers at will. The Switch Server function will be moved to the System Settings screen. After changing their server, players will need to wait 60 days before they can change it again.

[waxen kelp]

Sorry for taking up your time but I managed to fix it @celest shadow

[sour nexus]

Hi
RAAJ 512 is here
Want to ask about PUBG partner program criteria.
Can you assist me ?
THANKS

[celest shadow]

Not a problem. Glad to read that.

[celest shadow]

You may refer to subpoint 3.22 in #faq for further information.

[sour nexus]

Thanks

[floral delta]

Hello, how can I contact one of the administrators?

I have a problem with my PUBG MOBILE account and I can't play with my friends or enter the classic mode

I contacted in-game support but my problem is not resolved and I want help here please

@celest shadow

[celest shadow]

First and foremost, can you please provide us with a video recording of the issue?

[floral delta]

I had an illegal recharge in the past and my account got banned for a year I got the penalty then my account got restricted and I can't play I just want to solve this problem I can't play with my friends and I can't do anything else ok but I just want to unblock the developers and let play I can't pay This amount of money my situation does not allow and I am absent and I have not played for a year

[celest shadow]

You need to purchase UC to make up for the refunded UC. Otherwise, you will not be able to access some features of the game.

[floral delta]

But I can't charge UC. When I do the charging, it deducts the amount and the amount is very high. My situation is not allowed. I want to help deliver my request to one of the developers in solving this problem and allowing me to play with my friends. I do not want anything else, please.

I just want to return the feature to play with my friends 🥺💔

[celest shadow]

Sorry to read that, but the only way is to make up for the refunded UC as this is the penalty. We hope you understand, thank you.

[floral delta]

Can't send your request to developers? I want to message one of the moderators, please

[celest shadow]

Unfortunately, it is not possible. Your only option is to make up for the refunded UC.

[floral delta]

Ok, but I do not have permission to buy what is the solution,

[celest shadow]

You can purchase UC via https://www.pubgmobile.com/pay instead.

[left prism]

Hello I have issue with the game

It lag way too much

I have 20ms

And still it keep lagging

[ocean eagle]

YOU MUST BE USING A LOW END DEVICE THEN @left prism

[left prism]

Iphone 12

[floral delta]

I have a question how do I charge the prime Plus from outside the game because if I charge it when I collect the UC every day I can play

@celest shadow

[celest shadow]

You can only purchase subscriptions from within the game.

[floral delta]

If I recharge the Royal Pass, will they deduct the UC?

@celest shadow

[celest shadow]

Most likely.

[cyan citrus]

For how long have you been facing this issue?

[meager pumice]

Do i get all of this for 345 uc?@celest shadow

[celest shadow]

Only 1 of the items on the larger spin.

[left prism]

1 week

First game is normal but after it lag

[meager pumice]

Larger spin is which one?

[cyan citrus]

Is your device over heating while playing?

[left prism]

Yeah

But it’s iphone 12 and i play when it’s like 100%

Idk why it’s overheating that much

And i have space in my device

[cyan citrus]

It is most likely that the lag is happening because of your device overheating. Make sure that your does not get over heated, @left prism. Also, reinstall the game completely one time and reset your device settings through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

[meager pumice]

@cyan citrus which one is larger?

[cyan citrus]

The one on the left, @meager pumice.

[meager pumice]

So for 345 i can get only 1 item from that spin?

@cyan citrus

[cyan citrus]

Please refer to the event rules for more information, @meager pumice.

[frigid hill]

Im getting only bots when I play ranked any map or payload. Is this because im only level 23?

[cyan citrus]

What is your current rank, @frigid hill?

[frigid hill]

23

[cyan citrus]

Your rank, not level, @frigid hill.

[frigid hill]

Silver

[cyan citrus]

It is possible that you are not facing more real players because you are currently very low in the rank, @frigid hill. Please try to rank up and try again.

[frigid hill]

Ok, thanks! I will

[meager pumice]

Thats 345 uc so i can get 6 items or?

@cyan citrus

[wet herald]

Hello! I registered in Pubgmobile under the nickname RustamGadzhi 1, But today I can’t log into this account. It requires the creation of a new character. Could you help me restore my account

[magic lichen]

hello, i need help

[celest shadow]

This one.

[celest shadow]

Yes, correct.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @magic lichen. Remember to read through #faq before asking questions in the support channels.

[meager pumice]

Thanks

But that not good promotion

[flat halo]

Ist this one of you ? He added me and DM me in private and asked for my login information for Facebook in need to confirm the ownership of the account he says !!!

[cyan citrus]

No, @flat halo. This is a scammer. Please block the user and report him to Discord Trist & Safety.

[flat halo]

So can you help me ?

[cyan citrus]

Regarding, @flat halo?

[flat halo]

I tried many airpods max but they are all the same Weak sound , no deference between roof steps and first floor for example , I tried to contact the developer but there is no button in the app store to do so

The apple advisor told me that the game’s software doesn’t support the headset not otherwise

It doesn’t support full 3D sounds and so

[summer burrow]

Any mods online?

How can i fix this

I dont have that number

@cyan citrus

[cyan citrus]

Have you tried to reset your device settings yet?

[cyan citrus]

Try to use the backup codes. If you do not have access to them, please reach out to the customer service in-game for further assistance.

[summer burrow]

I tried but there's no proper response for this problem

[cyan citrus]

Please wait patiently for a response from the customer service, @summer burrow. A delay can be expected due to enormous number of requests every day. We unfortunately will not be able to help you with such account-related issues through the community.

[summer burrow]

There's a bot replying all those text

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to enormous number of requests every day.

[dreamy surge]

I have a Lage and Render in the room, in the room, what is the solution?

only*

[cyan citrus]

Please add more details about the issue you are facing or share a video recording, @dreamy surge.

[flat halo]

Which device/settings do you mean ?

[cyan citrus]

What is the device you are using, @flat halo?

[magic lichen]

i am not getting OTP on my number in order to change my game reigon

[cyan citrus]

Please make sure that you have entered a correct phone number. Also, there is a dairy limit to receive the verification codes. Try to use an old verification code that you may have received or try again at another time. If the issue persists, please reach out to the customer service in-game for further assistance, @magic lichen.

[magic lichen]

i have tried with multiple numbers but i didn't got OTP a single time

[storm flume]

Please contact the customer service for further assistance, @magic lichen. Refer to subpoint 5.4 in #faq for further information.

[wild fern]

I'm trying to log in my acc but this popped up

I tried to log 4 times and now I have to wait 4 mins before I can log in

[flat halo]

Ipad pro 11 with airpods max

But the ipad with normal earpods has no issues just with the airpods max and the apple advisor told me it could be the game doesn’t support those new headsets

[ornate matrix]

Hello, I have a problem, and I hope to find help. My account has been Hacking And I can't get to my account anymore.

My account is expensive and I spent a lot of money on it and it saddens me to lose my account like this

[cyan citrus]

Please reset your device settings one time through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. If the issue persists, you may reach out to the customer service in-game for further assistance or submit a detailed report of the issue through #old in compliance with the channel's pinned instructions.

[ornate matrix]

Can I get help please 🙏

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts.

[ornate matrix]

Actually, I tried a lot, and no one helped me.

[cyan citrus]

We unfortunately will not be able to help you with compromised accounts through here in any way.

[ornate matrix]

Is this not beige's support pubg?

[cyan citrus]

We only provide community support through this platform. Therefore, we are unable to help you with such account related issues and we are not affiliated with the customer service.

[ornate matrix]

like I'm not going to get help from anywhere.

Thank you anyway

[hearty sand]

I need supporter

I have a problem

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hearty sand. Remember to read through #faq before asking questions in the support channels.

[hearty sand]

@cyan citrus hi

[cyan citrus]

How may we help you, @hearty sand?

[hearty sand]

My second linked hacked

And the hacker change password what should I do now

[storm flume]

Please contact the customer service for further assistance, @hearty sand. Refer to subpoint 5.4 in #faq for further information.

[silk matrix]

please bring the gold pharaoh sale back to the game

[cyan citrus]

You may provide your feedback about the items you would like to be returned in the game through the #old channel, @silk matrix.

[dreamy surge]

just in room like that

ping 200 or higher and the classic Bing 40 is very good

render and fake damag

[livid bronze]

Hello nice been here

[burnt epoch]

How to Fix " We Have Terminated Your Connection Because of a Data Error with Your Client "

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @burnt epoch.

[timber cipher]

WHY MY ACCOUNT HAS BANNED MORE TIMES 😡

[polar marsh]

Please refer to the private message from @polar marsh for further information, @timber cipher.

[uncut urchin]

Hi, I am facing this issue with pubg that I can't send popularity to anybody with UC otherwise Free popularity can send

[full compass]

Why can't I use verification code to login with my number but I can do it with my email?

[winged jacinth]

Need to get support for audio issues with my Samsung s22plus

[hearty sand]

@cyan citrus i don’t understand what should i do now can u help me?

[median sable]

Why do I keep getting different speaking teammates when I select match by language (english)?

[uneven flicker]

next premium create?

[storm flume]

Please do not use languages other than English, @unreal pawn. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[unreal pawn]

I want to know how to take a week, why?

[feral forge]

I am not sure that I can understand your question. Could you please elaborate?

[feral forge]

Usually comes after the Custom Crate.

[feral forge]

Other players may have English selected as their first language as well.

[uneven flicker]

oh hello, u doing good over there?

[uneven flicker]

the more random the better

[keen karma]

How can I copy my arena controls to classic? Is there a way to share my arena controls?

[tame bridge]

Good evening! I need some assistance to fix a bug in my account

I could not get accurate intel with the ingame customer support

[jade nest]

No way other than customising them

[keen karma]

That’s so painful… it feels easier to refine your controls in tdm… I don’t even understand why theyre seperate in the first place… I’m about to use tracing paper…

[median sable]

i want to speak with english people while playing

[light chasm]

good morning support, we are trying to revive the SA server, but we have doubts about some things, for example, what is my number of players that the server needs to be able to find matches in ranked again? or how many players need to search match at the same time to be able to have the match?

[storm flume]

Please do not use languages other than English, @indigo pawn. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[buoyant nymph]

Is it still not safe using a vpn that helps you out with the lag? Like uu booster?

[night cloak]

what time does the 4th of july crate end tmr?

pls help

[deft stag]

Hello pubg mobile company
My account has been banned for 10 years without any reason or for violating any of the reasons for cheating. Spending money on my account and it is impossible for me to do any violation. I ask support to review my account manually more than once because I trust the support of the company and they are making a great effort to help PUBG Mobile players. This is my game ID (51400023756) Please check my account and thank you in advance.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @deft stag.

[ocean eagle]

@buoyant nymph using of vpn is not recommended, as it Violates Terms of the company.

[ocean eagle]

at 00:00UTC

[night cloak]

it ends the 10th my bad lol

i thought it was the 7th of july

[tame bridge]

I need support from official staff

[prime depot]

Quick Question, will the "support and help" also remove the hacker phone number that's linked to my account or na?

@ me when someone replies

[river lagoon]

Was in a game with friends. Left with a clan mate to start a different match. Can still hear the others audio and they can hear us even though we are in different matches. Re-booted device and we an still hear each other.

[icy quest]

When will new update come in bgmi?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @icy quest.

We are unable to provide assistance if you do not ask a question or state a problem, @tame bridge. Remember to read through #faq before asking questions in the support channels.

[night cloak]

i need help im emulator player Which choice should I make?

Which option to do on the internet and device?

@lime juniper

[foggy sail]

I need help please, I'm actually really upset at PUBG mobiles customer service it's terrible. And I got no help whatsoever from them, my account got hacked when my phone broke via the socials and I work alone to get it back without any help from this game, eventually I was able to get my email back from Google and they assisted me well, and I had to fight the hacker that got hold of my socials as he changed my password, but eventually got him out completely with the help of my friends and my email that was linked but he bought UC on my account and now I've bought UC so much times and it's being deducted. It's not my wrong doings, and I'm losing money and getting punished for someone else's wrong doings. I've been trying to get into contact with you because I've played this game since it came out and spent a lot on this game to receive this poor treatment and unlawful punishment for some scum bag that tried to steal my account. This very unprofessional from such a big multi billion dollar company. I'm fuming, because I received no help from your side. And had to work endless nights to get my social back and block it and got it removed completely on my own. Now I'm sitting with this problem of UC deduction and not getting anywhere with it or help.

[celest shadow]

You may contact the in-game customer service for further assistance in this regard.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @river lagoon. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

It depends on your motherboard, it is usually Asus. For your network, you can choose Wi-Fi.

[night cloak]

I don't play regularly.
It is always limited to 4 hours.
Also, do I have to choose Utc time?
Can you choose your country's time?

I don't know what I'm doing wrong.

I play from Mongolia, but for the past 6 months my gaming zone has been Singapore.
Which one should I choose?

[celest shadow]

We are sorry to read your unsatisfactory experience. Only the in-game customer service can assist players with account-related issues, so please cooperate with the support agent when they ask you to provide some information to prove your ownership of the account. This is an important step.

As per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. Regarding the UC deduction, it may be caused by a refund or use of unauthorized and illegal methods of purchasing UC. Please understand that you will have to make up for this.

[foggy sail]

That's unfair, it's like reporting your gun stolen and then whomever stole it murders someone and then I'm held accountable for murder.. How does that work? This is seriously sad I made a purchase last before February and everything was fine and in February my friends said they seeing me online and I asked how I don't have a device and then realized someone was on my account. I've sent them everything and never got a response. I'm totally disappointed and disgusted. I'll be sure to share my story and experience. Thank you.

[celest shadow]

Please choose the answers that corresponds to you.

[smoky hamlet]

@celest shadow
Hello, my account was stolen yesterday, is there any help, how can I get it back

[celest shadow]

As aforementioned, the account owner is solely responsible for securing their account. Therefore, the owner will also be responsible for any unauthorized changes made on the account. Thank you for understanding.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[smoky hamlet]

Okay

[foggy sail]

So if someone steals your bank/credit account and buy things on your account your held responsible for it? Nope you're not. They actually help you resolve your problem or issue. Can't say the same for PUBG Mobile.

[celest shadow]

There are various ways to safeguard your accounts such as using a strong password and enabling two-factor authentication. You may refer to the following support article for further information regarding the penalty.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/340-penalties-about-purchase-through-unauthorized-services

[foggy sail]

Sigh. This is of no help. You still finding ways to help me instead of telling me what I could do when I've done it already without PUBG Mobiles assistance. But obviously I can't do this without your assistance, I spent so much money and time on this game. Play 400 games to 1000 games a season, spend serious cash on this game. For this? Your service will make me think twice about how I spend my money and time..
But thanks for the eye opener, and patronizing me, and no help or suggestions or solutions. Good day.

[celest shadow]

Your only option is to make up for the total illegal amount, regardless if you or someone else has performed these actions. Should you have any further questions, feel free to contact the in-game customer service. Refer to subpoint 5.4 in #faq for further information.

[hoary ore]

Hi, I need help as players are complaining to the scrum host saying it lags and we have been experiencing closed room lags with 18 teams for about a week.
Can someone help please

[chilly spade]

Which scrim you are talking about? Can you please explain a little bit more?

[hoary ore]

My clan members host open scrims for EU server players

[chilly spade]

If you are experience lag, try the following possible
solutions:
Ensure that the graphics settings are in line with

your device performance. Select SETTINGS from
the bottom-right corner of the main menu and
choose Graphics at the right.

I Change the Internet connection between
cellular data or Wi-Fi, or move to a place with
better signal.

Close the game, clear some storage on your
device, and start the game again. Before possibly
logging out, note that your game progress will
reset if you are playing as a guest.
Repair or reinstall the game.

[hoary ore]

I have tried all of these.
I repaired the client before joining the scrims lobby, Device has sufficient storage, my network is fine as I don’t have lags and high ping in classic games.

[chilly spade]

Did you repair or reinstall the game?

[hoary ore]

I did that on Tuesday,
And other players are also experiencing lags while in scrim rooms,
It’s only me who has been facing this issue.

[chilly spade]

Try changing the server

[heady vector]

Please someone help this person

[heady vector]

Please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[chilly spade]

There is no eta as of now, keep an eye on #news.

[twin locust]

unable to login

[chilly spade]

@twin locust the verification sms has been sent to your linked phone number.

[velvet musk]

bro its not coming

[chilly spade]

Try changing the verification method.

[velvet musk]

there is no other method showing

[chilly spade]

Wait for the sms maximum 2 minutes if not recieved Please contact in-game support.

[velvet musk]

bro there is 60 sec limit

then new code

[chilly spade]

Try clicking on new code again

[velvet musk]

he has been doing it for 28 hours

[chilly spade]

And wait if not recieved contact in-game customer support

@velvet musk Is there any signal issue in your area?

[velvet musk]

no bro

[chilly spade]

Make sure it says success ingame when you ask for the otp code. And wait until the verification code is sent for 5 minutes before asking for new one. If you're still unable to receive the code, please contact the customer service in-game.

[velvet musk]

kkkk

thx

ill try

[chilly spade]

Network issues or latency can sometimes cause a delay in activating your Prime or Prime Plus subscription, please wait for 12 to 24 hours to ensure that your purchase is successfully delivered to the account. If you have already waited for 24 hours or more but your Prime or Prime Plus subscription has still not been activated, please contact the customer service and provide them with the specific screenshots of the payment receipt and purchasing time. You may refer to subpoint 5.4 in #faq for further instructions.

@pseudo light you may delete this image ^^ for safety issue.

[sand furnace]

What the pubg is this?

[pseudo light]

What to do ??

[night cloak]

< Need PERFORMING LINEUP >
< Age - 15 >
< Role - support >
< Device- ROG 3 90fps >
< Available 1-4pm 8-9:30>
"Achievements"
10 k semi finalist
2k winner
RED bull meo SEASON 4 QUATER FINALIST

[chilly spade]

@pseudo light ^^

[chilly spade]

Try restarting your device.

@night cloak you may use #clans for this purpose as this channel is for support only.
Please delete ypur message.

You can share it to #media as this channel is for queries related to this game only.

[pseudo light]

Have to wait 24hour?

[sand furnace]

It's good to see your not a mod but Ur helping we need people like u :)

[chilly spade]

Maximum 24 as you have already answered above.

[pseudo light]

Already Restarted 5 to 10times nothing happen

[chilly spade]

Wait 12 to 24 hours (Maximum) if subscription not activated contact in-game customer support.

[pseudo light]

Ok..thanku

[hoary ore]

I play EU, changing my server will increase my ping further which I don’t want

[chilly spade]

Try changing the network or place.

Mostly lag happens when you device overheat so make sure it does not overheat.

Reinstall your game and reset your settings by settings.

[hoary ore]

Mate, I’m telling you it’s not my network, there’s an issue with the server which the room is hosted on, and when I experience the lag, my teammates experience it at the exact same time and other teams have reported it has lagged at the same time it has lagged for me and the team. (At the exact moment meaning 16 players in different areas of Europe is facing it all at the same time)

We have changed the person who has hosted rooms, as everyone is in a different country in Europe.
And this lagg where the ping spikes to 200ms for 4-5 secs and drops to 100ms which is still high has now been noticed for a whole week.
CC: <@&481161015728406538> @lime juniper @night cloak

[velvet musk]

its still no logging in
we are not recieveing code

[chilly spade]

Contact in-game support.

[chilly spade]

You may use #old for reporting this issue.

[dense pumice]

Hi

[chilly spade]

Hi, please state your issue.

[dense pumice]

Can we get an invoice statement for a purchase I made a long time ago?

I lost my apple id account, I wonder if it is displayed in the pubg account that I paid for

[chilly spade]

You want an invoice of your purchase?

[dense pumice]

Does my app store account write on the invoice as if it was done through this account?

[chilly spade]

An e-reciept will be sent to your gmail whenever you do any purchase.

[chilly spade]

Can you please explain more?

[dense pumice]

I couldn't remember the account you sent the invoice to, I wonder if they can send my invoice back to my new e-mail?

[chilly spade]

The email is only sent once by purchasing time only.
There is no way to get it back on a new mail.

[dense pumice]

A long time ago, I made a purchase while playing pubg with my iphone 11 pro device, it was about £400, but I needed the account I traded for now, I reset the iphone and it wants that account to activate.

[chilly spade]

Please elaborate.

[dense pumice]

Can I check and see my purchase history if I log into my pubg account?

The app store account I made the purchase is required very important

i can activate my iphone if i can remember which account i bought using

[chilly spade]

@dense pumice you have to log in to the email u register while purchasing otherwise contact in-game support for more info.

[dense pumice]

@chilly spade Can I find out which services and mails my pubg account is registered to?

[chilly spade]

Yes by tap on setting ---> basic scroll down and check your account info.

[dense pumice]

Okey, thanks

[onyx plover]

@celest shadow on Reddit PUBGM_CheaterReports no working anymore ?

[final wasp]

Why my account is banned for 10 years, I never used hacks and played farely. I invested all my money in pubg but still they gave me bann. Please unban my account. 5566503813

[polar marsh]

Please refer to the private message from @polar marsh for further information, @final wasp.

[empty kernel]

@polar marsh IS THERE WILL BE ANY FREE CHARACTER VOUCHER EVENT

[celest shadow]

What do you mean?

[celest shadow]

No information regarding this.

[night cloak]

Does anyone know what the Eid Al Adha Group Purchase pubg mobile quartermaster truck is?

What items can I get from this?

[winged jacinth]

@polar marsh I need support for in game audio issues for Samsung s22plus

[cyan citrus]

Please add more precise details about the issue you are facing, @winged jacinth.

[light chasm]

good morning support, we are trying to revive the SA server, but we have doubts about some things, for example, what is my number of players that the server needs to be able to find matches in ranked again? or how many players need to search match at the same time to be able to have the match? @polar marsh

[devout ginkgo]

Claims he has a hack to upgrade guns .scammer

[cyan citrus]

Please use the #discord channel for such Discord-related matters, @devout ginkgo.

[dreamy surge]

any help .please

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @dreamy surge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

The available items can be displayed when you open the event. Please refer to the event rules by tapping on ''?'' for more information.

[onyx plover]

on Reddit we can reports cheaters with reason and video proof xD but about 1 weeks no actions , don't appreciate providing the UID/username , do you know why ?

[onyx parcel]

Hi @cyan citrus I am Europe server Admin and I need your support for my manager (tencent emploee). Can I create a private thread in here as this is confidential?

it's for discord support, not community

[cyan citrus]

Sure, @onyx parcel.

[onyx parcel]

shawnflyfly

[celest shadow]

Please be patient and allow some time for the reports to be looked into. It was the holidays just a few days ago, so we hope you understand.

[lethal tide]

hi

when will be apore my request for content creator

[celest shadow]

You will be contacted when you are selected.

[lethal tide]

its too late

I apply a year ago and then again from another email maybe 6 month ago

[little pivot]

what is the problem?

[storm flume]

Please contact the customer service for further assistance, @little pivot. Refer to subpoint 5.4 in #faq for further information.

[onyx plover]

Thanks I understand

[little pivot]

What is the problem?

[storm flume]

Please contact the customer service for further assistance, @little pivot. Refer to subpoint 5.4 in #faq for further information.

[grave pebble]

My account is frozen wht should i do

[meager pumice]

How to get to next stage this one is completed?@celest shadow

[grave pebble]

????

<@&481161015728406538>

[cyan citrus]

Please share a screenshot, @grave pebble.

[grave pebble]

Ok wait

See

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grave pebble.

[steep pine]

Sometime TDM match making going on then enter in ongoing match several times and I don't know why my team got bought. Bot player in every match in every classic match

@celest shadow

[sharp willow]

i want change région in pubg I used to live in Europe and now I live in Algeria

[sick shale]

You can't change your region from Europe.

[sick shale]

This is probably happening due to low level of the account.

[tame bridge]

Help

[sterile pike]

Does anybody know why I can't see my Ranked Arena rating? I'm in NA and in Ace. Some friends with lower rating can see their rank number. Mine simply says top 1%. It is a low level account (just hit lvl 25), but not sure if this has something to do with it.

[sick shale]

You will be able to see your rank by position when you become ranked within 10000.

[tame bridge]

@sick shale not in my case

Not even in the first 10000

I just want a fair gaming environment

[sterile pike]

Rebel my friends with lower rating then me can see their ranking within top 10000. My friend with 400 less points then me is in top 5000. I don't see how that works.

[sick shale]

Different servers have different ranking leaderboards.

[sterile pike]

Sorry if I forgot to mention but we are both in NA.

I currently have 4209 points.

[tame bridge]

6309

[celest shadow]

Click on "Activate".

[tame bridge]

@celest shadow Hello Sir, can you help me?

[celest shadow]

Hello, how can we help you?

[sterile pike]

WULI you just need to wait until reset.

[tame bridge]

Thank you for feedback. My tier rank is bugged

@sterile pike no I don’t, it’s a problem in the game and needs fixing

[sterile pike]

You'll get conqueror as long as you're top 500 at 0:20 UTC +0

[tame bridge]

@i am brother

Look the picture closely

Over 150point to be REMAIN

[sterile pike]

UTC 0:20 +0 is in 7 hours

[tame bridge]

But the system is not placing me into the first 10000s

No brother u don’t get it’s not updating

I was 300th conqueror already

[celest shadow]

Please provide us with a screenshot of your rankings.

[meager pumice]

What now @celest shadow

[night cloak]

I just ate a cookie

[celest shadow]

You have completed the event.

[meager pumice]

Oh cool

[tame bridge]

Help please sir

[meager pumice]

@tame bridge what

[tame bridge]

What if I reach points enough to be in the 100th rank

[meager pumice]

Come dm whats problem

[meager pumice]

Then u will be conqueror top 100

[tame bridge]

Not my account has a bug sir

That’s what I’m trying to fix

[meager pumice]

Wait till 00:20 utc

[tame bridge]

Sir I have

[meager pumice]

It will promote u in conq if u are top 500

[tame bridge]

I was 300th already

[celest shadow]

Please provide this screenshot instead:

[tame bridge]

Yes sir but anywhere between 1st and whatever number can be classified as 1%

Can you look at two different pictures and analyse them together?

[celest shadow]

This occurs when the number of players, or the rating, is greater than 10 000, and thus visually unable to be properly displayed. This may also be a result of a frozen rank due to account abnormalities.

[sterile pike]

How do you resolve those "abnormalities"?

I think the same is happening to me in ranked arena

[tame bridge]

No sir this is impossible

[sterile pike]

Its been like this for like a week for me. Ranked arena ends in 3 days. Will I be able to get the Arena Master title like this?

[tame bridge]

How to turn from 300th placement to behind 10000

And my friends in conqueror are being shown as crown tier to me

Is a bug

[sterile pike]

Its the frozen rank thing Piston said WULI.

[celest shadow]

You can only be ranked once the security team is done checking. Please be patient.

[tame bridge]

It’s an account bug. But nobody is trying to take a deeper look into it

Just automatic robotic answers

[celest shadow]

It is not a bug, please refer to my previous message, @tame bridge.

[sterile pike]

Will they finish before ranked arena is over? Like it's been like this over a week and it ends in 3 days...

[tame bridge]

I have sir, and you did not get it

[celest shadow]

This may also be a result of a frozen rank due to account abnormalities.

[celest shadow]

Unfortunately, I do not know.

[tame bridge]

How is a conqueror friend of mine being shown as crowntier to me in the point comparison section?

[sterile pike]

Do you know if I'll get the Arena Master title after they look at my account and I'm in top 1000?

[tame bridge]

What abnormalities? I didn’t get any reports or warnings

@celest shadow sir, can I show you one more picture?

[celest shadow]

I cannot say for sure, but if you are ranked before the game mode ends, you should be able to receive the rewards.

[sterile pike]

So it all just depends if the security team does their job or not... i spent hours and a lot of frustration in this mode...

Well anyways thanks for your help I know theres not much you can do at this point.

[celest shadow]

The security team may perform checks on some accounts in the rankings from time to time. During this period, you will not be ranked.

[sterile pike]

WULI he could be conqueror in another server

[tame bridge]

No he is Brazilian like me

Just different flag

Same server

He’s a conqueror like me

But the system shows me as crown tier in my rank section

Please check both pictures

[celest shadow]

This is the friends rankings. It does not count towards the Conqueror rankings.

Players who reach the Ace tier and are ranked in the top 500 on their server will reach the Conqueror tier. The Conqueror tier is updated every day at 00:20 UTC.

[sterile pike]

Piston his question is why his friend is showing up as crown when he sees conqueror on his profile. He's past his own conqueror question at this point.

[tame bridge]

How am I placed as Unranked and not even between the first 10000 if I have over 150 point to be conqueror?

[primal gust]

@celest shadow Give me a role

[celest shadow]

It may mean that his friend reached Conqueror in a different team mode and/or perspective.

[tame bridge]

I was 300th than Unranked

This is senseless

[celest shadow]

Please refer to this message, @tame bridge.

[sterile pike]

Thats exactly what I wrote before somebody deleted my message

[tame bridge]

This is all senseless

Could you please run a sucirity check on my account then?

None of these answers help me

It’s over a week

I’m 200point from 100th leaderboard

What then?

Placed in 100th being ace dominator?

[celest shadow]

You will be ranked again once the security team is done with checking your account. Please be patient.

[tame bridge]

I got no warning

What security team? Nobody warned me about anything

Just turn my ranks off

[celest shadow]

Let me remind you of this message again. You did not necessarily do anything wrong if you are being checked. You will be ranked again if no cheating activity was found.

The security team may perform checks on some accounts in the rankings from time to time. During this period, you will not be ranked.

[sterile pike]

But piston is there any way to escalate an account in that process? You must have contacts of some sort.

[celest shadow]

Unfortunately, no. Please remember that we are volunteers moderating this Discord server, we are normal players just like you. We can only provide community assistance here. You may contact the in-game customer service for further assistance.

[storm flume]

Please avoid going off-topic, @tame bridge. You may have unrelated conversations in #chat.

[stoic marsh]

@celest shadow can you help me pls?

[celest shadow]

How can we help you?

[stoic marsh]

so I have a problem with region ranking. I'm still in unranked.

I can't get on the leaderboard

[prime depot]

@celest shadow I have went into "help & support" in settings, only have me options for the hackers fb and twitter but not his number

[celest shadow]

This occurs when the number of players, or the rating, is greater than 10 000, and thus visually unable to be properly displayed. This may also be a result of a frozen rank due to account abnormalities.

[stoic marsh]

So will it get fixed quick?

how long do I wait?

[celest shadow]

You can contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

How can I stop getting text from someone? He’s from this server but he keeps bothering me

[winged jacinth]

When I turn on in game chat the in game audio drops dramatically

[storm flume]

Please consider blocking the user or reporting the content to Discord, @night cloak, as we are unfortunately unable to assist with behavior outside of our Discord server.

[storm flume]

Please do not use languages other than English, @white ravine. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

What is the device you are using? Are you using an external microphone that is separate from the device?

[white ravine]

no

[storm flume]

Please do not use languages other than English, @white ravine. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lean saddle]

can anyone conduct a dialogue in Russian from the moderators?

Pleas

Help me

urgently

Aaaa

[sick shale]

You may refer to regional communities (#735483472432594994 subpoint 3.1) for assistance in your language.

[lean saddle]

answer

[winged jacinth]

I am using a Samsung s22plus with wired headphones

[full wigeon]

How do I remove robot off Home Screen???

[cyan citrus]

Are you referring to this, @full wigeon?

[cyan citrus]

Have you tried to use the device microphone? Does it have the same result?

[copper meadow]

Hello, I do not receive a confirmation code for secondary verification

[full wigeon]

Yes

[cyan citrus]

It is not possible to remove or hide it at the moment, @full wigeon. You may provide your feedback regarding this through the #old channel.

[cyan citrus]

Please try again at another time or use a backup code. Should you require further assistance with this, please reach out to the customer service in-game.

[ancient flume]

Hey guys can you help i was on the chat for a long time on Arabic support and they were absolutely useless , so I decided to try the English support , so long story short my pubg account got hacked a month ago through my email he got in there and changed everything added his phone and all , only the Facebook remains linked on the account which is mine , I have two questions how much time it usually takes to get my account back once I sent all the requirements for the chat support , second question , do I prevent the hacker from unlinking my Facebook by trying to login and getting that otp message to his phone ?

[copper meadow]

What is the backup code? I've been trying for several days, I've been using apple, phone, mail, but there is still no secondary code. In-game support can't help

[shut osprey]

Hello

Can anyone help

[feral lion]

How I can help you

[shut osprey]

I have problem with porches UC

[sterile pike]

Piston Ive been trying to contact customer suppprt but its always just a bot that ends the conversation. Do you happen to know a way to actually contact them through the game?

[feral lion]

Change your payment method

[shut osprey]

I don’t know

[feral lion]

You can try another card as well

[sick shale]

Please contact customer service for further assistance.

Alternatively, you can purchase UC through the official website:
▫️https://pubgmobile.com/pay

[sick shale]

Customer service is only available in-game or at [e-mail]. Please describe your issue with details and an understandable language, a support agent will respond to your questions as soon as possible. Be advised that the customer service receives an enormous number of support requests everyday and it takes time to review all of them.

[sick shale]

Customer service should be able to assist with this issue, please try again.

[sterile pike]

The in game customer service is just a robot that ends the conversation. How would I reach a real person through the in game customer service?

I dont think that was me who sent that screenshot

That was midonaguib

[sick shale]

Sorry, the default profile pictures. 😅

Take that as an example and try again.

[sick shale]

We are not affiliated with the customer support team and are unable to answer on their behalf, please follow-up with them.

Can you rewrite your second question? I don't understand it.

[sterile pike]

What example?

I have tried like 30 different options and every one has just been a bot ending the conversation.

[ancient flume]

Yeah sure so once that hacker added his phone number into the account he blocked me from going in and of course he can remove Facebook from my account if he waited 30 days , would I stop him from doing that by just trying to login through Facebook and getting that One time password that is being sent to his phone number ?

[sick shale]

Are you able to access your PUBG MOBILE account?

[main igloo]

nice game btw 😁

[maiden snow]

My payment method is correct and everything , what do i do

[storm flume]

Please contact the customer service for further assistance, @maiden snow. Refer to subpoint 5.4 in #faq for further information.

[maiden snow]

it doesn’t say nun about my problem

hmm

[ornate grail]

Can i change my phone number immediately on my account or i must wait for 14 days to be changed?, How many days does it take to change my phone number linked on the account please?

Please anyone?

[winged jacinth]

I have tried any time I turn the in game mic on it cuts the audio ..... and Bluetooth has too much latency

[flat meteor]

This guy was hacking in ranked arena but pubg sent me a notification saying that he wasn’t hacking.

[tame bridge]

@sick shale Here proof my account bug. My friend Conqueror has less points than I have. Same server, Classic Squad mode. It’s been like this for a week.

[ornate grail]

@cyan citrus

[devout ginkgo]

@sick shale am not able to see my backpack 🎒 in arena matches

@cyan citrus am not able to see my backpack in arenas why?

[lunar tapir]

I saw this message 1 year ago when I bought my phone, I submit and til now nothing happened
tencent ignoring our suggestions or what?

[warm dawn]

Someone still my account

I need help please

My friend hack my account and hi still it
Now he but he’s phone number so I can’t login that’s not fear I spen too much money for my account
Please do something

[ancient flume]

No

And now it's asking me to join the game as a new player but the game data is still stored in Facebook apps , it is still there iam gonna go furious if what I think just happened

Is there is like emergency way to update the agent that was with me ?

[glass shore]

I didn’t receive second verification code can anyone help me? How to login

[storm frigate]

I have forgetten my secondary email. How can i know that which email is linked in my PUBG.

[peak merlin]

Bruh bought this multiple times didn’t take my uc but refreshes the store stole thousands of bp, fix your game

[dark grove]

Hello!
Pmwi vote isn't available in Bangladesh! 2 teams from Bangladesh is nominated! But as voting system isn't available we are unable to vote our team! Please check it

[analog folio]

Hello

[celest shadow]

Feel free to submit a report in #discord.

In order to proceed, please provide two screenshots from a mobile device: one of the violation in question and one of the user's floating profile. Example:

https://cdn.discordapp.com/attachments/700225985798209668/946792189776756847/evidenceformat.jpg

We are unable to act on your report before these requirements are satisfied.

[celest shadow]

We have already answered your inquiry. Please refer to the previous responses.

[celest shadow]

You can change your phone number if you meet all 3 of the following requirements:

▫️ This device has logged in 15 days in the past month.
▫️ This mobile number has been linked for 7 days.
▫️ You are currently logged in with your phone number.

[ornate grail]

If i meet the 3 requirements it's instant right i won't have to wait ?

[celest shadow]

Yes.

[celest shadow]

Please try performing a routine repair from the login menu.

[celest shadow]

As there are many different Android devices to optimize, it may take some time. We kindly ask for your understanding and patience.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

Feel free to use #media to share your achievements instead, @upper pecan.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

You should remember your linked e-mail address. If you have forgotten it, try searching for the keyword PUBG MOBILE in your Gmail.

[celest shadow]

From your screenshot, it appears that it costs BP to refresh the store. We recommend reading the event rules ("?") at the top-left corner.

[storm flume]

Please do not use languages other than English, @indigo pawn. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[celest shadow]

Hello, how can we help you?

[indigo pawn]

@storm flume My pubg account secondary verification so my id i will back 5918188156

[storm flume]

Please contact the customer service for further assistance, @indigo pawn. Refer to subpoint 5.4 in #faq for further information.

[indigo pawn]

@storm flume

[flat atlas]

@celest shadow I need pubg mobile bete version 2.0 link

[peak merlin]

No the issue is I bought butterfinger but didn't go through (no butterfinger in mail) however it DIDNT TAKE MY UC refreshed shop using bp and it showed buttwrfinger once again and I purchased still didn't get it

[storm flume]

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @flat atlas. For more general information, please refer to https://bit.ly/3BT8RKg.

[peak merlin]

Works perfectly fine on other accs

Just annoyed at all the bp it took

Refreshed my shop even though the butterfinger purchases didn't go through

I dont even mind it that much since it's bp however it could be a issue if it happens to other people aswell

[twilit schooner]

game not opening

in xr

game just crashes

[tepid oasis]

How to change region? I want to change region to pakistan from Egypt.

[celest shadow]

You may try performing a routine repair from the login menu. If the issue persists, please submit a report in #old.

[celest shadow]

Please refer to subpoint 4.5 in #faq for possible solutions.

[celest shadow]

You can change your country or region from the basic settings.

[tepid oasis]

Whenever i try to change it, I didn't receive the code on my mobile.

I try both, without zero and with zero.

[storm flume]

Please contact the customer service for further assistance, @tepid oasis. Refer to subpoint 5.4 in #faq for further information.

[fallow tree]

To,
Battlegrounds Mobile India(BGMI) team

This is regarding a bug in the Hola Buddy Event.

On the first day when the Hola buddy Event had launched I had spinned the draw and the animation had ended on the permanent Shiba Inu(Dog companion) but i received a (Time Limited) Shiba Inu,

So therefore as In the Global Version that is in PlayerUnkowns battlegrounds(PUBG) the team have already sent an Apology Mail to the users who encountered the Bug, stating that "We apologize for the animation bug wherein users animation ended up on permanent Shiba Inu(companion) but got a time limited one, so as a compensation we have sent a permanent Shiba inu"

So therefore I would or us BGMI users would also like to receive the compensation mail with the permanent Shiba inu(companion) attached to it

Hoping you'll take the necesarry steps.

Username:- اīRAJSīا

ID:- 5463708109

Thank you.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @fallow tree.

[magic jackal]

help someone hack my account

[twilit schooner]

my game just keeps crashing idk what happened

[storm flume]

Please contact the customer service for further assistance, @magic jackal. Refer to subpoint 5.4 in #faq for further information.

Please refer to subpoint(s) 4.5 in #faq for further information, @twilit schooner.

[bronze sky]

coming since morning

can't login

[devout ginkgo]

@celest shadow it didn’t work

[dapper plaza]

Just wait for it server will open soon

[bronze sky]

its like 4 hours

[dapper plaza]

Just wait for a hour maybe moderator will reply soon

[bronze sky]

just making sure that problem isn't from my side

[bronze sky]

alright

[devout ginkgo]

@dapper plaza I can’t see my bag in tdm or arena mode.i tried routine repair but nothing is working

[dapper plaza]

Idk try restarting device... It should work but when i dont see my backpack its looking good for me

[devout ginkgo]

@dapper plaza it really has an error I tried that ,if u notice I can only see the ornament now

[dapper plaza]

Yep

[paper lagoon]

please tell me in which regions blue crystals for exchange

[peak finch]

This guy is selling cheap uc and showing now tod o carding in bgmi/pubg mobile

Please take immediate action

[junior birch]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[paper lagoon]

please tell me in which regions blue crystals for exchange

[tough cedar]

Can i get this outfit for permanent?

I mean if yes then how

[grizzled needle]

Hello
how can I refund my money?
I bought from mistbuy not Google play

[sick shale]

There is no list of the regions.

[sick shale]

You can't.

[sick shale]

Outfit may be added in certain events or crates. You can add it to your favorites and you'll be notified when it's available.

[grizzled needle]

thx

[tough cedar]

So its not available at the moment?

[sick shale]

No, as far as I know.

[night cloak]

Hello. Tell me if I can play my favorite PUBG mobile on an emulator on a PC. My phone broke and I want to play((

[storm flume]

Please refer to subpoint(s) 3.15 in #faq for further information, @night cloak.

[night cloak]

Thanks a lot BOT ❤️

[grizzled needle]

Sorry, apps like mgamer and ezcash real and give uc ban ?

[sick shale]

We only recommend to purchase UC via the in-game shop or the official website:

▫️https://pubgmobile.com/pay

[grizzled needle]

❤️

[paper lagoon]

I need this to find out what my region is in the game, because for some reason it disappeared from me

[night cloak]

How can I apply for the staff

[cyan citrus]

Please refer to the Roles section in #735483472432594994.

[grand nexus]

I want to get back my account

It was banned without any issue

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grand nexus.

[lost marten]

Report this channel Please

[junior birch]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @lost marten.

[azure skiff]

@celest shadow hey,can I change my tag ?

I mean that (Rare) tag?

[vernal thicket]

Which link am i supposed to put in that section (Channel link or video link)?

[night cloak]

It's the last 2 devices that i don't know i need to unlink twitter as fast as possible

[fluid violet]

Channel it’s asking for channel 💀

[cyan citrus]

Please reach out to the customer service in-game for further assistance.

[vernal thicket]

I have posted the channel link you can check it

[vernal thicket]

@cyan citrus help

[cyan citrus]

You should only put the channel identification as highlighted in that screenshot, @vernal thicket.

[vernal thicket]

Oh okay thanks

[cyan citrus]

You are welcome!

[fluid violet]

You are most welcome!*

[karmic coral]

Scammer

[hexed plover]

Scammer

[trim sierra]

Scammer

[hexed plover]

😆😆

[hexed plover]

We all getting scammed

[ivory imp]

Yo a question for customer service of pubgm, why wont it just stop its auto repeat bot option and form a proper chat like before ? In a bit lost account issue after unlink although the linked email now is playing another Id and the old one is seen no where to be found,

[trim sierra]

Who is seriously ret4rded enough to click fishy links

[unkempt schooner]

@safe garnet is advertising everyone dm, please ban

[lime juniper]

Please refer to the roles section in #735483472432594994 for further information.

You may report violations in #discord.

[ivory imp]

Help account lost issue after unlink

[ivory imp]

Or redirect me cuz customer support is just looped with bots reply

[tough cedar]

Why can’t i login through mobile number? It just say failed to login.

And the daily limit code is full for email

[hardy temple]

I want to ask something what is the use of companion rename card is the name visible to our friends or it's just for us

[modest charm]

Hacking channel report form

Bgmi hacking channel report form

Anyone send

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @modest charm.

[plucky wave]

European Economic Area

[onyx heath]

I Want To Reset My Email Password.But when I Go to The Reset Option.He Showed Completed But I Couldn't Get The Code On My Gmail.
Device Name : Tecno Camon 16 Premier
Internet Name : Mars 4G Network
Character I'd : 5284857594
Country: Pakistan
Pls Solve This Issue as Soon as Possible.Waiting For Your Reply

[crisp bay]

@celest shadow help

My brother's account got hacked and he want to recover it his account is hacked for at least 4-5 months there are all hacked links but only facebook is real pls help
ID NAME:įūīēēūū
Pls help @celest shadow @lime juniper @static sleet

[twilit rune]

when is the ranked arena ending?

9th July Utc 00:20?

or 10th July 00:20?

i seriously want it to end as soon as possible

[cyan citrus]

It will be available until 2022/7/10, 23:59:59 (UTC +0), @twilit rune.

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts.

[crisp bay]

His acc got hacked he can't open it to go in the customer service

[cyan citrus]

He may also contact the customer service through the login menu using the Help option located at the right side of the screen, @crisp bay. We unfortunately will not be able to help with such account related issues through the community in any way.

[echo brook]

Hello, is it still possible to get the cycle memory #2 for cycle memories achievement for C2S6?

[cyan citrus]

Please make sure that you have entered the correct e-mail or try again at another time. You can also try to log into the account using the verification code. If the issue persists, please reach out to the customer service in-game for further assistance.

[tough cedar]

Can someone answer my query

Is there an issue with third mobile number login?

[cyan citrus]

Is that the mission you are referring to?

[cyan citrus]

If you are facing any issues, please add more precise details so we can try to help you out.

[echo brook]

Yes, this one

Have been playing this mode, but that particular spawn is not happening

So was wondering if it's still available or closed already

Would appreciate any response

[ivory imp]

Yo any help related account lost after unlinking

[cyan citrus]

This was a part of the Evangelion collaboration which has ended already, @echo brook. It may not be possible to complete that mission now. You may provide your feedback regarding this through the #old channel.

[cyan citrus]

Please contact the customer service in-game for further assistance with such account related issues.

[ivory imp]

There is some sort of loop in it where just bot replays are done and all I can do is choose from given option

And the conversation ends

[echo brook]

Thank you for the reply! I still have the core circle mode playable, isn't it part of the Evangelion Collab?

[cyan citrus]

You should not select the option that you do not have access to the account or the conversation may end up being closed.

[ivory imp]

Any other way to contact pubgm support other than the in game customer service

[cyan citrus]

That location in the mission is not available anymore in the game mode since it was part of the Evangelion collaboration which ended on June 19th.

[cyan citrus]

The only recommended way to contact the customer service is through inside the game.

[ivory imp]

I tried every options in it and every option ends without any real support just like FAQ

Isn't their any email or something by any chance

[cyan citrus]

The e-mail for the customer service is: [e-mail]. However, still the recommended way to contact the customer service is through inside the game, @ivory imp.

[echo brook]

Ohkay! Sad to hear that. Anyways thanks for the information! :)

[ivory imp]

Thanks a lot, I will look more into it

[cyan citrus]

You are welcome, @ivory imp and @echo brook!

[twilit rune]

so in Pakistani time it's like till when?

[wise wagon]

Question, has anyone had their PUBG account hacked and had their socials unlinked from their account?

I've emailed support and they told me to contact the Social Networks

I can either send or DM the email correspondence if anyone wants

[twilit rune]

10th July 7 Am? @cyan citrus

[wise wagon]

I also think part of my problem is that when I went to login this last time (it's been a while since I've played) it made a new account.

[cyan citrus]

2022/7/11, 4:59:59 AM.

[twilit rune]

[cyan citrus]

If you do not have access to any login method, it may not be possible to recover your account. You will unfortunately have to create a new one.

[ivory imp]

But if I have the name and ID no. And provide the proof of it's me shouldn't that help me recover it ?

[cyan citrus]

Continue with the customer service, @ivory imp. We will not be able to help you with such account related issues through here in any way.

[ivory imp]

Ya talking about customer service?

[cyan citrus]

Ask such questions directly to the customer service, @ivory imp. We are not affiliated with them. Therefore, we will not be able to answer on their behalf.

[ivory imp]

Got it

[wise wagon]

🙃

So all the money I spent gone. Rip

Ty though

[magic wave]

How can I fix 'db-error'?

[onyx trench]

i got hacked. how do i get my account back?

[storm flume]

Please contact the customer service for further assistance, @onyx trench. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Is that the global version of PUBG MOBILE?

[onyx trench]

no thats bgmi

[modern pond]

Hello my friend, is it possible to restore a guest account that I have not linked to any social media site and how is the method??

[storm flume]

Please avoid going off-topic, @bold jetty. You may have unrelated conversations in #chat.

[cyan citrus]

Sadly, lost guests accounts cannot be recovered. Should you require further assistance with this, please reach out to the customer service in-game.

[modern pond]

When contacting the customer service, is there a mother who can retrieve the guest account?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @onyx trench.

[feral lion]

I have one question in my mind,

If I become In top 100 server Ranking then I will get 10,000 uc & netro for (1year) or not ?

[cyan citrus]

Level 100 users in the server are eligible for Nitro (1 year) or 10 000 UC, @feral lion.

[feral lion]

Eligible means ,they can buy netro and 10,000 uc ?

[modern pond]

@cyan citrus ?

[cyan citrus]

Either Nitro or 10000 UC, @feral lion. You will have a choice to select from one of them.

[modern pond]

Did you see that question you asked??

[feral lion]

When and how will this reward be received?

[cyan citrus]

You can make a request after you reach level 100 in the server in the #discord channel or contact any moderator, @feral lion. Please use the #discord channel for such Discord-related questions. This channel is meant for community support for PUBG MOBILE.

[modern pond]

Can you help me brother?@static sleet

[feral lion]

I understand, thanks for your help 👍

[cyan citrus]

You are welcome!

[feral lion]

My pleasure ❤️

[cyan citrus]

Please ask any questions meant for the customer service directly to the customer service.

[modern pond]

I don't know what you're talking about, I want help, you don't give any importance to my question and you ignore???!

[feral lion]

PUBG Mobile

[cyan citrus]

I have already answered you before. Should you require further assistance, please reach out to the customer service.

[feral lion]

Yes

[cyan citrus]

The rewards mentioned above are for the users that reach level 100 in this Discord server, not PUBG MOBILE.

[modern pond]

You did not answer this question. If you know that there is no point in searching for a guest account, why are you making me go and talk there and wait for 6 months to be answered, can you help that this works or not?

You have direct contact with PUBG and know that this is useful for me or not

[cyan citrus]

We are not affiliated with the customer service, @modern pond. Neither we have direct contact with them. Therefore, we will not be able to answer on their behalf.

We will not be able to help you with such account related issues through the community in any way. It is your own responsibility to safeguard your account by linking it to a social media platform. Should you require further assistance with your issue, please reach out to the customer service and refrain from cluttering the support channel.

[feral lion]

Ok, thanks you again for your concern

[tawdry fiber]

hi
i have account on pubg
i sign in with Facebook but my Facebook page is not warking (not steel) now i can't sign in my pubg account

[night cloak]

Do you still have access to your FB page?

Also can you send a video of what's happening when you try to login?

[tawdry fiber]

No

[tawdry fiber]

they say no account in Facebook

[night cloak]

If don't have access to your FB account and you didn't attached your email address to your PUBG account then you officially lost your PUBG account.

[inner carbon]

weird bug. happens when you get carried by your teammate.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @inner carbon. You can also submit a report in #old in compliance with the channel's pinned instructions.

[fast finch]

can i know for what i got ban or what the reason for the 10 y ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fast finch.

[night cloak]

I need help getting twitter unlinked as fast as possible

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[deft meadow]

I purchased the prime plus yesterday but I haven’t received til now. My account id:5117687010

[flat meteor]

<@&481161015728406538> Look at this guy. He is absolutely hacking but apparently pubg thinks he is legit.

[raven lichen]

Can I make a acc unban appeal pls I beg

Why was my account ban

can i know for what i got ban or what the reason for the 10 y ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @raven lichen.

[tame bridge]

I have a video requested by the Customer Service but the platform itself does not allows videos to be uploaded.

[ocean prawn]

Hey PUBG i need help my Account got Hacked into yesterday and i need help getting it back can you please help me I've spent a lot of time and dedication to this game And i don't feel like losing everything please help me

[tough cedar]

Why i cant login?

Trying to login through mobile number also I am not able to login.

Even i am entering correct verification code through email login it saying failed to login

[final spear]

You may use a service like imgur (https://www.imgur.com) to upload the video then share the link there.

[tame bridge]

I can’t make the video any smaller and a lower resolution may blur the regarding information.

[storm flume]

Please contact the customer service for further assistance, @ocean prawn. Refer to subpoint 5.4 in #faq for further information.

[flat meteor]

Upload ur bugs video on YouTube then share its link to the support

[feral forge]

Yes, it is.

[rocky trout]

hello , what is tis ?

[tough cedar]

Why i am getting this error

I am entering code correctly

Even cant login through mobile number

[rocky trout]

100

ok bro

[rocky trout]

u guys serius ? like tis i wont able to push rank ! how many times i have to go thru tis ??

[rocky trout]

Tis system only works if player reports u ! Just imagine every game u play & u got report ! So I don’t mind go under review check but den atleast give me points of 11 hours I miss the game ! If Tis keep happening, I won’t able to push rank !

[quasi anchor]

@cyan citrus

When will any m4 spin event will come in pubg?

[ocean eagle]

please keep eye on #news

[floral gyro]

Hey! I'm not sure whether I should ask it here but may I know whether the Non - Elite Mission Point limit for Week 4 will be reset at the end of Week 4? (Week 4 ending on 15th July. RP will be locked on 18th). Will I be able to earn RP points from 16th - 18th by completing the RP missions?