questions

[sick shale]

As far as I remember, flare gun isn't available in Livik.

[ebon granite]

I found a video that makes ok yt that put on tulte that pubg is ban and also same thumbnail. But in video says that how pubg is become not providing non UC events .and also saying other things which I cannot say . Should I report ?

[opaque pagoda]

Hello I have a question please

I Was playing on Europe server and everything was good until I accidentally change the server to north America and I can't play anymore there are no players in NA server ( gameloop not mobile ) is there is any solution to go back to Europe without waiting 60 days please

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @ebon granite.

[feral forge]

Your only option is to wait for the 60 days cooldown. Please be careful next time.

[opaque pagoda]

But I heard from a friend that if I contact a support they will changed the server within 60 days

And he did it before

[feral forge]

That is not possible. We are unfortunately unable to assist you in this regard.

[opaque pagoda]

Ok thank u

[undone prairie]

On the GBTB Event redeem codes page, I tried to press on the social media images but there isn't a response.... I tried finding the accounts manually and I found them then I kept searching for the codes, I didn't find any. All posts on them were old like 2 days 9 days, Thanks.

[dawn vector]

Hello

they stole my account and got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dawn vector.

[ebon granite]

#questions how to go from batch11 to batch2 in beta ( what the meaning of batches )

[red yew]

I lost my pubg mobile account as it ws guest account anyone knows how to recover it

I cannot get the exact reg date too as my ddivice is broken too

[pastel pagoda]

Apologies for the frustration. @sick shale

If I may ask, how long do we need to wait after we heard response regarding my concern? We sent request to the customer service a while back

[short igloo]

Can you upgrade a prime plus subscription whilst normal prime subscription is active?

[pastel pagoda]

One last question. Is it possible that he illegal purchase was made like around March or past that? And was only detected now?

Because clearly, I am usig midasbuy to buy for that account since April.

But I do not know the history of uc purchases before April 20

[runic elk]

How do I remove a Twitter link within a game because my account is locked by Twitter and I can't log back into the game Does anyone know a solution to this @polar marsh

[celest shadow]

No, it will not reset anything.

[storm flume]

Please refer to this channel's pinned messages for further information, @vast wagon:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please contact the customer service for further assistance, @runic elk. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

You can purchase both Prime and Prime Plus subscriptions. You will get both of its benefits.

[pine carbon]

Hello @lime juniper or any mods

I need some help

Recently my channel with 388k subs got terminated

And there was some misunderstanding

As the video language was Hindi

And thumbnail was kinda off topic

I uploaded a video against carders and scammers

In pubg mobile and Bhim

But during manual review

There was some misunderstanding @lime juniper thought I am spreading content about carding

But actually that was not the case 😅

Can anyone tell me what to do now?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @pine carbon. We may otherwise have to mute you.

[pine carbon]

Thank you @celest shadow but actually @lime juniper isn’t replying

[celest shadow]

Please send your concern in #copyright and wait patiently for a response.

[pine carbon]

I did but I was muted out of no reason?

At least my appeal should be considered somewhere?

[celest shadow]

You have previously received a response in this regard.

#copyright message

[thorn garnet]

@lime juniper

ID：Misaka10030
Server: Asia
Problem:
When I was playing MetroRoyale.My phone suddenly stuck and got out of the game
But when I opened the game again,I found that I had lost everything I had include the weapons(Mk14 purify. S12K purify). And 6armored 6helmet 6bag
However I was playing the basic map that time
There was nothing lose on paper

It is a bad day:(

[pine carbon]

Yeah that’s what I am saying there is some misunderstanding I made a video against scammers and exposed them but what error thought that I was telling my audience how to do carding in pubg

[celest shadow]

Unfortunately, it is not possible to return the items and equipments you have lost. Please ensure that you have a good Internet connection when playing.

[thorn garnet]

Wtf??

[celest shadow]

You can send your appeal in #copyright. Please wait patiently for a response.

[pine carbon]

Is there any format for the same?

[thorn garnet]

This is a technical error

[celest shadow]

No.

[thorn garnet]

Even if I disconnected
Nor should I lose my weapons and bag

@celest shadow

Because I was playing the basic mode

[celest shadow]

It may mean that you have been eliminated by other players during the time you were disconnected. Please understand that there is nothing we can do to help here. Instead, you may contact the in-game customer service for further assistance.

[pine carbon]

Same case happened with this channel also but his strikes were taken back

[pine carbon]

Can you please consult?

[clear jackal]

Can someone pls tell what does this mean?

[tepid basalt]

How do i buy a redemption code in midasbuy?

[timber osprey]

Your in game name , including all characters

[spare dagger]

How to unlink mobile Number from account

[junior birch]

E-mail addresses and phone numbers can be changed but not unlinked.

[short igloo]

Are you fr????

[celest shadow]

The Core Circle themed mode will end on July 10.

[short igloo]

Oh Coolio

[scenic hornet]

My pubg kr account has been banned, what should i do to unlock it? I'm a clean player and I don't cheat

[polar marsh]

Please refer to the private message from @polar marsh for further information, @scenic hornet.

[scarlet steeple]

My pubg kr account also has been banned for 10 years, what should i do to unlock it? I'm a clean player and I don't cheat

[polar marsh]

Please refer to the private message from @polar marsh for further information, @scarlet steeple.

[ebon granite]

How to contact develpers team for feedback for beta

[junior birch]

You can use the #old channel, @ebon granite.

[tired stratus]

My account banned 10 years for no reason and i'm sure i didn't use any cheat tools + 3rd programs.
i spend +1000$ on my account.
Pubg Mobile You Need to verify this because it's a big mistake
that's my id : 5264750150.
that's my email : [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tired stratus.

[jovial spire]

iPad Pro 2021 m1 issue aim assist

[desert sky]

I switched my game server to Europe. But i lost my rank what im gonna do?!

[cyan citrus]

If you have switched your server, your rank will be reset in accordance with your new server, @desert sky.

[desert sky]

That means I can't return my rank?!

[quasi coral]

I accidentally change my server from asia to krjp.Is there any chance that I can go back to my original server with out waiting 60 days.Hope you will help it
ID: 5166610127
Gmail: [e-mail]

[tired roost]

@junior birch how can we change email ??

[devout ginkgo]

@cyan citrus why don’t we have secondary verification

[subtle cedar]

Hello when I logged in I got this message even though I have never used any 3rd party apps, Id: 5150761457
Email: [e-mail]

[junior birch]

Through the basic settings of the game.

[junior birch]

You have to unfortunately wait for the cool-down to end. Please be careful next time.

[junior birch]

Please provide an image of the issue you are facing.

[jovial spire]

Guys I have questions there is account name by krafton they want my email and password should I give them?

[junior birch]

It is a scam. Please block the user and report them to Discord Trust & Safety, @jovial spire. You may refer to the message in #735483472432594994 for further information.

[opaque pagoda]

@celest shadow some one with u'r name scam peoples

Please report him

[polar marsh]

Please refer to the private message from @polar marsh for further information, @subtle cedar.

[celest shadow]

We have permanently suspended the user earlier. Thank you for the report.

We will never ask for your password. Please refer to #735483472432594994 for more information.

[opaque pagoda]

Uw I know that

[hallow abyss]

Hello , my poco x3 pro didnt sypport the 90frame rate feature , any further explanation about when will be available is needed please , thanks in advance

[cyan citrus]

Unfortunately, the Poco X3 and all its related models including the Pro model are unable to run the game at 90 FPS. You may refer to the pinned messages of this channel for more information, @hallow abyss.

#questions message
#questions message

[hallow abyss]

Don't you know when it will support it?

[hallow abyss]

So you mean it will never support it? Or there is an update for it

[cyan citrus]

It is highly unlikely, but feel free to submit https://forms.gle/e1cyNbdzbbhAuYWQ6 if you cannot access the option despite of your device meeting the requirements.

What is your country and the device you are using?

Please perform a routine repair of the game from the login menu and reset your device network settings through Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings. Restart your device and try to play again, @night cloak.

[lunar tapir]

how to fix noobing?

I'm so noob how can I become a legend player that destroys any squad easily

[devout ginkgo]

@cyan citrus iPhone 13 pro max and am in the netherlands

[cyan citrus]

What is your issue, @devout ginkgo?

[devout ginkgo]

@cyan citrus I don’t have secondary verification

[cyan citrus]

Do you have e-mail and phone number linked to the account, @devout ginkgo?

[devout ginkgo]

@cyan citrus only email but I would love phone number too

[cyan citrus]

Connect a phone number to your account and try again, @devout ginkgo. You cannot enable secondary verification without a phone number.

[devout ginkgo]

@cyan citrus how do i connect my phone number

@cyan citrus

[cyan citrus]

It seems like the option to link a phone number is not available for your account, @devout ginkgo. For further assistance with this, you may contact the customer service in-game.

[harsh lintel]

Hello, my access to the metro royale is blocked for a while for transactions involving third parties from my account, but it was me from another device. Therefore, I ask you to remove the blocking.
ID: 5767291112
Gmail: [e-mail]

[devout ginkgo]

@cyan citrus does that mean my account id fake or something?

[cyan citrus]

Contact the customer service for further assistance, @devout ginkgo.

[cyan citrus]

Please refer to that notice or reach out to the customer service in-game should you require further assistance with this.

[jovial spire]

Hello guys I have issue with aim assist in tdm Iam playing with iPad Pro 2021 m1

When I was playing in iPad Pro 2018 every thing was good

Than I upgraded to iPad 2021 than I got issue

[junior birch]

Please perform a routine repair from the login menu and see if it makes any difference, @jovial spire.

[jovial spire]

I tried many times it doesn’t work

[night cloak]

Why are we forbidden from using gfx tool if those gfx tools are on google play store? Wouldnt they be removed from google play store if they were considered a cheat software?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[bold kelp]

I need support urgent

[tribal sparrow]

i cant download anything

[junior birch]

Please perform a routine repair from the login menu and see if it makes any difference, @tribal sparrow.

How may I be of assistance, @bold kelp?

[bold kelp]

My account get linked with number and I have all details

[junior birch]

Is your account hacked, @bold kelp?

[bold kelp]

Yup

[junior birch]

You may contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @bold kelp.

[bold kelp]

Where is customer service? In game

[junior birch]

In-game.

[bold kelp]

Ok thanks

I hope they help

[junior birch]

You are welcome!

[tribal sparrow]

i did that and the same problem

[blissful pasture]

Hi can you help me please.
I can't login with my account on pubg cuz its required a secondary verification code and they haven't send the code to my email or phone number I have linked my account with Facebook and Twitter and when is my Facebook account get disabled I try to login with pubg on Twitter and it's required a secondary verification code

[tribal sparrow]

also deleted the emulator

[junior birch]

What is your emulator?

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @blissful pasture.

[blissful pasture]

I try many times it doesn't help!

[junior birch]

Unfortunately, we cannot help you with account related issues. Please continue with the in-game customer service or change the verification method which is located in the bottom-left corner of the account secondary verification dialog box, @blissful pasture.

[tribal sparrow]

Gameloop

[feral lion]

HOW TO PARTICIPATE IN #989350539202535454 ?

[sick shale]

You may refer to the details in #events.

[feral lion]

Glad to know 🙌

[jovial harbor]

Please someone help me

[cyan citrus]

Is there something we can help you with?

[cyan citrus]

How may we help you?

[night cloak]

I'm having trouble downloading the beta version

[terse pike]

I logged into facebook at [e-mail] as pubg mobile, but I can't log in because someone else has verified their phone number, the code goes to her, my account is on me

[cyan citrus]

It seems that maximum limit for this beta version has been reached. Please try again when a new version of beta version is released.

[cyan citrus]

Please reach out to the customer service in-game for further assistance with compromised accounts.

[terse pike]

when is this what you said

[sinful crypt]

hello

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @terse pike.

[sinful crypt]

plz i want help

[night cloak]

Well thank you for the help

[sinful crypt]

my account has been hacked

[cyan citrus]

You are welcome!

[cyan citrus]

Please reach out to the customer service in-game and customer service of your social media accounts for further assistance with compromised accounts.

[sinful crypt]

Contact customer service, but to no avail@cyan citrus

@cyan citrus you can help me

im hacked by third link

[cyan citrus]

This is something we unfortunately cannot help you with through the community, @sinful crypt. Please continue with the customer service.

[sinful crypt]

@cyan citrus you can help me in private chat?

[cyan citrus]

No, @sinful crypt. Please continue with the customer service.

[sinful crypt]

where are is the customer service?

[cyan citrus]

Please refer to #faq sub point 5.4 and 2.8 for further instructions, @sinful crypt.

[sinful crypt]

@cyan citrus ok

@cyan citrus you can give me link pubg mobile mena?

[night cloak]

Hello I can’t login in my account @cyan citrus

[cyan citrus]

Please refer to #735483472432594994 sub point 3.1 for the list of regional communities.

[night cloak]

Iam using mobile number and email

@cyan citrus

[cyan citrus]

Please try to change the password of your login method and try to log into the account again, @night cloak. If the issue persists, please reach out to the customer service in-game for further assistance.

[night cloak]

Iam change the password today @cyan citrus

[cyan citrus]

Please try to change it again, @night cloak. If the issue persists, reach out to the customer service for further assistance.

[night cloak]

@cyan citrus ok

[desert dagger]

Ive asked customer service many times to elaborate but it just keeps closing chat
As if im just talking to a bot

[median belfry]

Could someone just explain to me why all of the sudden ping jumps to 200+ - 250 and then comes back to normal after every few damn seconds or minutes.. in every single match whether is classic or arena!
I also play other game and it just happens in pubg mobile... !?????????

[sinful crypt]

I went to the regional servers but I couldn't find the pubg mobile MENA server@cyan citrus

[cyan citrus]

It has been updated to Middle East and North Africa, @sinful crypt.

[sinful crypt]

@cyan citrus ok thank you

[cyan citrus]

You are welcome, @sinful crypt!

[median belfry]

I still need my answer @cyan citrus ! ^

[cyan citrus]

This is mostly because of your network environment, @median belfry. What is the device you are using?

[median belfry]

emulator! laptop and evo chargi internet

ms is always fine it just jumps for just 1-2 seconds

after few seconds or minutes ingame

[cyan citrus]

Which emulator, @median belfry?

[median belfry]

gameloop!

[cyan citrus]

Please try to reinstall the game or reset your network settings, @median belfry. If the issue persists, you may need to switch to a more stable internet connection or contact your internet service provider.

[median belfry]

i have reinstalled windows and game like a week ago. + that also happened on fibre when i was home

[rare sun]

https://www.facebook.com/reel/5198830350235287?fs=e&s=cl hacker ???

[cyan citrus]

You may also reach out to the customer service in-game for further assistance or submit a report of the issue through #old in compliance with the channel's pinned instructions.

[median belfry]

i c. ig ima try ingame support aswell. tnx for ur time

[cyan citrus]

If you believe that the player was cheating, you may report the player using the in-game report feature, customer service or through https://bit.ly/3uDSJZv if you have video evidence.

[cyan citrus]

You're welcome!

[rare sun]

I did done

[sinful crypt]

@Bunk#3717 I went to the site you directed us to, but the link doesn't work and I can't get into the server

he work but he don`t allowed me to join

@cyan citrus

[cyan citrus]

What is the issue you are facing?

[floral bloom]

Helo, my account got hacked and i tried to refer this issue to the in game customer service. They said they will contact me as soon as possible they haven't contact me yet. I was wondering how they gonna text me if they finished the chat room. Thank you

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day, @floral bloom. They will open the same ticket when they will have an update for you. Please wait patiently.

[floral bloom]

I tried contact the cs again to ask about when and where they will contact me, but untill now they haven't text me yet. Should i be worry?

[cyan citrus]

You should not open multiple tickets, @floral bloom. It will only hinder the process. Please wait patiently.

[floral bloom]

So should i just wait and not text anything or?

[junior birch]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

▫️ https://www.gameloop.com/

[cyan citrus]

Correct.

[limber gazelle]

I did not receive uc station activity on my account, what is the reason?

[cyan citrus]

From where did you download the game, @limber gazelle?

[limber gazelle]

Huawei Appgalery

[cyan citrus]

Do you have Google Play Store, @limber gazelle?

[limber gazelle]

No :(

But i have g space

[cyan citrus]

Can you try to install the game from the official website and check again: https://www.pubgmobile.com, @limber gazelle?

[limber gazelle]

Ok i will try

[sick shale]

Self-promotion isn't allowed in the server, @royal cloud. Please remember to go through the #735483472432594994 before participating.

[limber gazelle]

they banned my account because you are using emulator but i don't

[cyan citrus]

Please share a screenshot, @limber gazelle.

[cyan citrus]

Share a screenshot of in-game, @limber gazelle.

[tacit hull]

good day my account was hacked and banned using 3 party ban application

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @tacit hull.

[cyan citrus]

For how long have you been facing this issue, @night cloak? What is your country and the device you are using?

[night cloak]

Since today ,S22 Ultra,Romania

[cyan citrus]

Does that happen from time to time or always, @night cloak?

[night cloak]

When I try to log in with my Google account this message appear and then the game crash

[cyan citrus]

From where did you download the game, @night cloak?

[night cloak]

Google Play Store

[cyan citrus]

To start with, please perform a routine repair of the game from login menu, clear game cache and restart your device, @night cloak. Try to play again and see if it will make any difference.

[night cloak]

I did try that and still this problem i though it was a server problems but i see no one has reported it

[cyan citrus]

Did you try to reinstall the game yet, @night cloak?

[night cloak]

Yes I did 2 times

[cyan citrus]

Can you check how much internal storage you have left in the device, @night cloak?

[night cloak]

223GB

Let me try disable dev options from phone and USB debugging

[cyan citrus]

Please try to reset your device settings one time through Settings > General management > Reset > Reset All Settings, @night cloak. Restart your device and try again. If the issue still persists, you might need another complete reinstall of the game.

[night cloak]

Ok let me try something i will tell if it's working or not

It's working now

[night cloak]

I disable game launcher app that Samsung uses and USB debugging

[cyan citrus]

Glad to hear that and thank you for the information, @night cloak.

[night cloak]

Thank you for u understanding and time

[cyan citrus]

You are welcome!

[compact bane]

i want to change my avatar picture in pubgm / why this difficult

[cyan citrus]

You can only remove a social media account from your PUBG MOBILE account if it has been linked for more than 21 days, @compact bane.

[compact bane]

yes it does more than 21 days

[cyan citrus]

Are you trying to remove a social media account or trying to change your phone number or linked e-mail, @compact bane?

[brave gale]

@lime juniper Hello Error Please can you accept the friend request I sent I need help

It’s very important 🙏❤️

[compact bane]

am trying to change my avatar /the game dont use my pictures from the game center or apple id ... with twitter i was able to change /

[cyan citrus]

You must satisfy all these requirements if you want to remove a linked social media account, @compact bane.

[compact bane]

i did thats why i came here for support /

[cyan citrus]

Hello! Is there something we can help you with?

[cyan citrus]

If you're still unable to remove the account after you meet the above requirements, please reach out to the customer service in-game for further assistance.

[compact bane]

i did / they dont respond / its just auto replies

[cyan citrus]

However, from your screenshot, the requirement that does not seem to be completed yet is the device logins needed (at least 15 days from the same device) to be able to remove the account, @compact bane.

[compact bane]

thats the problem!

[cyan citrus]

You will need to record your issue through the AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to enormous number of requests every day. A delayed response can also be expected due to the same reason.

[cyan citrus]

You can also try to perform a routine repair of the game from login or contact the customer service for further assistance.

[compact bane]

thanks / it is possible to request pubg to unlink all my social accounts from the game ?

[cyan citrus]

Please feel free to contact the customer service should you require further assistance, @compact bane.

[brave gale]

hello Quedfi

I am a content creator with 400,000 followers. Today my channel was subjected to 3 violations because I made a 10 second ad for a store that sells accounts a month ago and Tencent deleted 21 videos on my channel, please help, I am ready to do anything and I swear to God I did not mean and did not know that I violated and deleted the clip containing the ad 🙏❤️

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @brave gale. We may otherwise have to mute you.

[leaden hazel]

سلام عليكم

[cyan citrus]

How may we help you, @leaden hazel?

[leaden hazel]

I want to decipher the link for التاليلتين％0020︎％0020︎％0020︎％0020ِن during the company

[ember forge]

My account is Ban and I did not use any means to cheat 5109221259 id

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ember forge.

[vale wedge]

Hello , Is there a specific date for the update 2.1?

[storm flume]

We currently do not have a specific release date for the upcoming update, @vale wedge. Once we do, we will publish further information in #news.

[lunar tapir]

is there any informations about how most Egyptians now have ping 20ms?

[cyan citrus]

The in-game latency depends on the your server in the game, your network environment and how closely you are located to game servers.

[flat meteor]

This guy killed me from school just by hipfire. I was even behind the tree but he could see me and connected all the hipfire shots. Absolute hacking. Please report him.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @flat meteor. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[umbral belfry]

How do I fix this error? ._. Apple representatives say that there’s nothing wrong with my account, it’s an in-game issue.

[chilly isle]

Is there a link to download pubg maps?

[storm flume]

Please contact the customer service for further assistance, @umbral belfry. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Sadly, no. Please download them through inside the game.

[cyan citrus]

Please refer to this response, @flat meteor.

[chilly isle]

I have a problem I can't

I don't have any map

[cyan citrus]

What is the issue, @chilly isle?

[storm flume]

Please do not use languages other than English, @misty dust. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[flat meteor]

I did that earlier as well but there was no result. Thats why I posted here. So yall can see his account is still online. He is absolutely cheating.

[misty dust]

account hacked please help me get it back

[storm flume]

Please contact the customer service for further assistance, @misty dust. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

There are appropriate ways to report cheaters. Please make use of them.

[dense matrix]

PUBG Mobile Bölge değiştirme yok

PUBG Mobile No region change

PUBG Mobile no COUNTRY change

[cyan citrus]

The option to change your region is not available for the accounts registered in European continent, @dense matrix.

[dense matrix]

WHEN WILL IT ARRIVE

[cyan citrus]

No information regarding this.

[dense matrix]

AND IT WAS IN TURKEY BEFORE I SHOOTED AGAINST

@cyan citrus

[cyan citrus]

What do you mean?

[chilly isle]

When I start downloading them, they only get 0%.

[dense matrix]

MY FRIEND, WHICH WAS IN TURKEY FIRST AND THEN HE WAS IN FRANCE, CAN WE GET BACK TO TURKEY? @cyan citrus

[misty dust]

how to get my account back

[cyan citrus]

You have already been answered here, @misty dust. Please avoid cluttering the support channel.

[cyan citrus]

It is not possible, @dense matrix.

[dense matrix]

THANKS @cyan citrus

[cyan citrus]

You are welcome!

[wraith current]

Hi everyone i have a question about pubg mobile account can anyone help me out

[granite python]

Hi, where to I can inform about this cheater? None of my reports were approved

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @granite python. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

We are unable to provide assistance if you do not ask a question or state a problem, @wraith current. Remember to read through #faq before asking questions in the support channels.

[wraith current]

My question is in my account mobile number linked is not showing and how can i find that option in my account and how i find out in my account mobile number is linked or not? Thank you sir

[jagged ridge]

Hello, My account was mistakenly misconfigured, I did not use any type of cheats in the game, please help as soon as possible. ‏, my account has been banned for 1 years and I want to restore my account id 5237831666 nike name ＥＲＲＯＲ丶48., I can assure you that I did not do any kind of fraud and I hope you to remove the block on my account as soon as possible, I hope you to respond because I have paid real money into my account, plus you do not want to make any damage to your customers,

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jagged ridge.

[granite python]

I have already made a lot of reports through the report feature, but on the contrary as you said it is absolutely inefficient method. You can look at my video and you will see, that it is 100% cheater, but still i got that "we could not find anything illegal"

[wraith current]

is there any option to find out and how to attach my number in my account. And how to see is there any mobile number linked in my account.

[sick shale]

This login method may not be available in your region.

[wraith current]

You mean mobile number linked is not available in my region?

[sick shale]

How do you know there's a linked mobile number when the option isn't visible?

[wraith current]

Because i have second account and it’s cleary showing mobile number linked

Look

But in my second account it’s not showing

This is the second account screenshot

[storm flume]

Please contact the customer service for further assistance, @wraith current. Refer to subpoint 5.4 in #faq for further information.

[wraith current]

They’re not replying that’s y i’m here to ask you.

[night cloak]

Is the new companions Update released or not yet?

[chilly flicker]

I'll report this hacker but not banned 😡

[night cloak]

You need to contact BGMI not PUBG

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @chilly flicker.

[sick shale]

Keep an eye on #news.

[chilly isle]

Is there a solution to the problem of downloading maps?

[flat umbra]

Hi i need admin to speak with him about my friend is streamr in Facebook about pubg i need help to who mach member see live can admin give for live gift member in everyday wner gems please my friend page name ARAB GAMING IN FACEBOOK ❤️ THANKS FOR LIFE COME

[alpine cobalt]

Hi, I wish you good health and happiness.. If you are so kind, I have taken my YouTube channel SKLNS ONLINE
Contrasting content from you due to some violations.. First, I would like to add that without my love and gratitude for the PUBG Mobile game and all Tencent products, I would not have reached what I am today after a great effort (The Almighty said: (O Messengers, eat of the good things and do righteous deeds for me). Knowing))..
So as not to bore you.. I did not, and would not, intend any harm or even mere harassment or always be in front of my eyes (helping the players without bypassing the just environment between the players to achieve the greatest benefit and enjoyment), so I wish for once to review the violations committed by you to my channel. Because our Lord knows that it is my only source of income and currently I am the breadwinner of a family and you know the difficult economic conditions that the world is going through due to inflation as a result of the Ukrainian-Russian war. Attach identification documents)
I was hoping that you would take helpful action because the situation is currently very difficult.. I hope you will look with mercy on someone who may have made a mistake (but he did not intend to harm at all). touches any Tencent content)

Waiting for your kind reply..
Regards,
Ahmed Barakat

SKLNS ONLINE @ YOUTUBE #copyright

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @alpine cobalt. We may otherwise have to mute you.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[surreal glacier]

HI i'm getting this error (you account has been temporarily frozen due to abnormalities detected in emulator ) frozen for 2 months. i didn't do anything wrong. please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @surreal glacier.

[tame creek]

In which regions is the mad gala event available?

[fleet wigeon]

You mean the Giveaway right, as far as I know it's only available in USA and Canada.

The autocorrect

[tame creek]

RIP 🥲

[tame creek]

Ngl I was confused a little bit 😂

[fleet wigeon]

I checked after I didn't get a reply, I sincere apologies.

[tame creek]

Understandable mate. Don't worry. :)

[tepid basalt]

I have the code 1138 in pubg but i can use midasbuy to purchase UC is that normal?

[lusty dock]

Hello ma’am, i got a copyright strike on one of my video which was completely legal and original. May be it was a mistake please take a look into this matter and remove your strikes. It was a normal containing 0 illegal parts. It was not even representing any hacks or cheats. Please help, Thank You.

Video Link:- https://www.youtube.com/watch?v=tzodVzdaCTc

[jagged sleet]

Hi, i've been falsley banned me and my friend for cheating while we had no programs or any thing on.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jagged sleet.

[lyric swift]

@lime juniper 2nd strike on my channel and same no reason for strike

[alpine cobalt]

I wish you good health and happiness.. If you are so kind, I have taken my YouTube channel SKLNS ONLINE
Contrasting content from you due to some violations.. First, I would like to add that without my love and gratitude for the PUBG Mobile game and all Tencent products, I would not have reached what I am today after a great effort (The Almighty said: (O Messengers, eat of the good things and do righteous deeds for me). Knowing))..
So as not to bore you.. I did not, and would not, intend any harm or even mere harassment or always be in front of my eyes (helping the players without bypassing the just environment between the players to achieve the greatest benefit and enjoyment), so I wish for once to review the violations committed by you to my channel. Because our Lord knows that it is my only source of income and currently I am the breadwinner of a family and you know the difficult economic conditions that the world is going through due to inflation as a result of the Ukrainian-Russian war. Attach identification documents)
I was hoping that you would take helpful action because the situation is currently very difficult.. I hope you will look with mercy on someone who may have made a mistake (but he did not intend to harm at all). touches any Tencent content)

SSD & HDD & M2
https://youtu.be/w3qXc1a_qtM

OFFICE 2019
https://youtu.be/pZIXI-UITgE

Advanced SystemCare
https://youtu.be/szy2-Cvim7w

#copyright
My YouTube Channel
https://www.youtube.com/channel/UCavN-NyN_qz7ddRcwhN_vgw

#copyright
Waiting for your kind reply..
Regards,
Ahmed Barakat

[lusty dock]

Me too, the same thing

[lyric swift]

the video has no violation

[lusty dock]

Yes absolutely
This channel:- https://www.youtube.com/channel/UCEAamD_RzBag7tjXZIYVpZA

[lusty dock]

I think the company is fighting the content maker and I don't know the reason for it to execute them and give them advice that closes their only livelihood

[green agate]

Any and all community issues must be sent to the correct channel in #copyright. Our moderation team is not able to review your YouTube channel for strikes or otherwise.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @lyric swift Please read the above message, this is a community issue.. We may otherwise have to mute you.

Please send your concern in #copyright and wait patiently for a response, @lusty dock. We may otherwise have to mute you.

[alpine cobalt]

thanks cloudy for caring .. but I'm not allowed to make post on (Community)
Could you tell me what should I do to post on (Community)

[lyric swift]

i cannot comment on community?

[green agate]

You must wait patiently until the channel is once again reopened then, any details necessary for reviewing your channel must be given to our Community Team inside of the channel. We cannot help you within our support channel.

[lusty dock]

i cannot comment on community?

[green agate]

You must wait patiently until the channel is once again reopened.

[lyric swift]

could you help me please

[lyric swift]

please talk to @lime juniper tell him to remove the 2 strike on my channel I swear it has no I swear there are no violations, yet I delete them just remove the copyright strike

[lusty dock]

May I know what are the reasons why I get a copyright Strik without using cheating methods or modifying the game?

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @night cloak.

[marble folio]

My account got banned for 10 years today. I would like to appeal it. who can I message to?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marble folio.

[neon vortex]

I have paid for my Prime Plus subscription, and I have received an email to subscribe to my Prime Plus. But my Prime Plus is not in activate in pubg.All my money is gone and I'm in a lot of trouble.

[storm flume]

Please contact the customer service for further assistance, @neon vortex. Refer to subpoint 5.4 in #faq for further information.

[turbid elk]

Hacker killed me and spectating him

[cunning iris]

Good afternoon dear PUBG mobile developers!
The other day my account was hacked, I need your help and advice!

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @turbid elk.

Please contact the customer service for further assistance, @cunning iris. Refer to subpoint 5.4 in #faq for further information.

[turbid elk]

Can u give me bgmi link please

[rocky haven]

Hi, I have some problems with my account and I was hoping that someone could help me.

[final spear]

We provide community support only for the global English version of PUBG MOBILE here.

[feral forge]

Feel free to browse it on the internet, @turbid elk.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rocky haven. Remember to read through #faq before asking questions in the support channels.

[sick shale]

It's not. Please refer to #735483472432594994 for further information.

[brazen ledge]

hello, can i speak to an authorized person?

i need help too

[mortal apex]

Hello, how can we help you?

[brazen ledge]

I can't log in because my account is stolen, because the person who stole my account has phone number verification, the code is gone and I can't login Google link and email are registered on me but I can't log in because there is phone number verification help me I can even show you the documents of all the money deposited in the game please help

[mortal apex]

Please contact the customer service in game for further assistance.

[brazen ledge]

Unfortunately, there is no customer representative in the mix, but the bot always responds.

[vital slate]

can i test PUBGM Beta in the Gameloop Emulator ?

[night cloak]

What wrong with u servers in EU ?

[celest shadow]

Please be advised that the moderators of this Discord server are not affiliated with the in-game customer service and are unable to assist players with in-game account issues.

[celest shadow]

No, I do not think you are able to.

[vital slate]

i already download it from the game itself and played it but it offer only the normal mode of keymapping. not the smart mode

i just got friend request from ( Krafton Support Team#0001 ) is this real or fake ?

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[celest shadow]

No, this is a scammer. Please refer to our #735483472432594994 for further information.

[vital slate]

aha, i thought that. Thanks for your info

[night cloak]

It's fake ?

[celest shadow]

Yes, it is a scammer.

[night cloak]

Great then i don't give them info

[brazen ledge]

Thank you for the information you gave, I did not know, from now on I will act accordingly

[celest shadow]

We will never ask for your password. Please refer to our #735483472432594994 for further information.

[night cloak]

I notice also wired that after u submit forum they block u

[swift stream]

Hello Want to report some fb ids to @lime juniper manualy I have links of 500+ fb profiles who sale un official UC

<@&481161015728406538> give me some info

@celest shadow can u forward my. Messages to @lime juniper or can you provide me a form. Where I can submit fb profiles

Orignal report form. Accept groups instagram accs only

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @swift stream.

[swift stream]

How can I chat in #copyright thread!

[celest shadow]

Please use https://bit.ly/3soBavK to report online PUBG MOBILE cheating content.

[swift stream]

We can't provide Facebook profiles links there

[night cloak]

What’s the discord link for euro pubg ?

[final spear]

Yes, you've to provide the numeric identification there.

[final spear]

Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[swift stream]

They don't have
They have user names not ids
They have custom usernames

[verbal arrow]

Hi, I would like to know how to unlink 3rd link (Email Linked) option cause hacker linked it in my account and I am trying to get rid of the hacker by changing it.

[final spear]

There should be a numeric identification as shown there. You can use https://lookup-id.com/ to acquire those if there's none.

[storm flume]

Please contact the customer service for further assistance, @verbal arrow. Refer to subpoint 5.4 in #faq for further information.

[swift stream]

Not working for me

Check insta video sent

[hardy burrow]

I need emulator support

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[steady aurora]

Hi Tancent sent copyright strike on my YouTube channel name LT Hoorain Today . Copyright strike was on a short video in which i sang a song 😭😭 there was no copyright material in that video or on my channel .. i need help regarding this..why ttancent is doing this again and again with me
My previous channel also got terminated due to copy right strikes .. also there were fake strikes by Tancent . Please help me in this regard thankyou

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @steady aurora. We may otherwise have to mute you.

[steady aurora]

I canot send message in #copyright .. it take me to off topic channel when i try to write a message

[real sparrow]

is PUBG mobile no longer available in Huawei AppGallery ??

[lime juniper]

Irregular transaction patterns will automatically trigger a compliance protocol and block the transaction, @abstract axle and @soft hazel.

You may contact our customer service for any further assistance in this regard.

[lime juniper]

Can you try again now?

[lime juniper]

Where do you live? Do you have a screenshot?

[real sparrow]

I live in Tunisia

[lime juniper]

Can you also show a screenshot searching for PUBG MOBILE?

[real sparrow]

The screenshot gets deleted automaticly for some reason

it says not available anymore (on appgallery)

[lyric swift]

please help me just tell me what to do you give me 2 strike it will destroy me

please @lime juniper just tell me what to do I will delete every video you say just remove the strikes

[lime juniper]

We see it on our end. Try taking a new screenshot and send again.

[real sparrow]

click it and press share and send me the link for the app
I'll try to enter it directly from the link

[lime juniper]

https://appgallery.huawei.com/app/C102059395

[real sparrow]

its very weird, it shows up in my browser but when I click install it says no longer available
and I used it many times but I have reset my phone so it got deleted

[indigo pollen]

Plzz change my country region to Pakistan

[ocean topaz]

Gameloop Black Screen Problem appears again after an update

[swift stream]

@lime juniper how to. Manualy. Report fb profiles

[opaque dock]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[tranquil fog]

Hi I need help with my account how can you assist me please

[indigo pollen]

Thats krafton number

Plzzz tell

[floral bloom]

Nope, krafton only have in game customer service @indigo pollen

[sudden lantern]

Hey @lime juniper, please open DMs with me, I want to report a scam social media ad and website which claims to offers hacks to get free items. I already submitted the username through the form but feel like this wasn’t enough as there’s more to send! Thanks.

It also steals the PUBGM account of the user after submitting your social media passwords

[junior birch]

How may I be of assistance?

[junior birch]

Could you please elaborate?

[tranquil fog]

My account got hucked

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[tranquil fog]

And now I can not log in any more

I already did but the didn’t help me

And the problem is he changed all the information and linked with his mobile and email and removed my link

[junior birch]

Unfortunately, we cannot assist you in this regard. You may continue with the in-game customer service for further assistance, @tranquil fog. Thank you for your understanding.

Please state your question or an issue in English language, @shy river.

[indigo pollen]

Ok

[pastel pagoda]

Is midasbuy > razergold auhorized by pubg mobile as uc distributor?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @dim plaza. We may otherwise have to mute you.

[celest shadow]

You can purchase UC in-game or via https://pubgmobile.com/pay.

[night cloak]

#old help me

[junior birch]

How may I be of assistance?

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[dim plaza]

@lime juniper Hey Error 403 Myself "Devil Gamerz" From Youtube I Don't Know What The Hell Wrong With Your System I Get A Copyright Strike Without Any Reason I Didn't Break Any Guidelines I Am Bgmi Creator Also My First Channel Also Terminated Without Any Reason I Didn't Promote Any HACKS Etc I Just Solve A Touch Problem On Those Videos Kindly Recheck And Take Your Strike Back Otherwise There will be no bgmi creator survive as you gave strikes withour any valid reason...
LINK: https://youtube.com/channel/UC8SQm8n1yqVplBTM3B6UEwA
Video Name: Touch Issue Solved..

[storm flume]

Please do not use languages other than English, @flat umbra. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please send your concern in #copyright and wait patiently for a response, @dim plaza. We may otherwise have to mute you.

[flat umbra]

This person says that he is an administrative supervisor for a company in PUBG and he asks for my email because I asked him to support him on the Facebook account of the PUBG broadcast

989882418888589332

[cyan citrus]

The user is not part of this Discord server, @flat umbra. Please block him and report the user to Discord Trust & Safety.

[flat umbra]

Thanks

Hello my friend, he has a Facebook profile that has more than 13,000 followers and broadcasts PUBG Mobile content on it, and he needs your support with views, as he distributes prizes in high amounts

؟؟؟؟؟

@lime juniper

[celest shadow]

You may refer to the roles section in #735483472432594994 for further information on how to apply for the content creation program.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @upbeat sentinel.

[night cloak]

When is new pubgm season?

[wraith current]

Hey Everyone, i still have to ask some question is there anyone who can help me out ? In my account Mobile Number Linked is not showing and how can i find out in my account that mobile number is linked or not? is there any option to find out? And how to attach my number in my account if there’s option and how to see is there any mobile number is linked in my account. Thank You

[junior birch]

The Cycle 2 Season 6 will end on 18th of July.

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @wraith current.

[finite nimbus]

hi

i want to speak with support

[coral heart]

Hello guys i have question that’s hacker or not?

[junior birch]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. You can also submit a report through https://bit.ly/3uDSJZv, @coral heart.

How may I be of assistance, @finite nimbus?

[long surge]

my nameee ???🤡 🤡

[cyan citrus]

How may we help you, @long surge?

[sinful crypt]

@Bunk#٣٧١٧

I have talked a lot with customer service about my account but no one is responding.... I will wait a lot for a response from them

[cyan citrus]

Your only option is to wait patiently for a response from the customer service, @sinful crypt. A delayed response can be expected due to enormous number of requests every day. Unfortunately, there is nothing we can do to help you with that.

[sinful crypt]

Well, I will be patient, but I am afraid of this hacker in my account. He does inhuman things to my account. It ruins my account.@cyan citrus

[cyan citrus]

Not something we can help with, @sinful crypt. Also, your account security is your own responsibility.

[sinful crypt]

I can't wait long because he can play hacker and he will get a 10 year ban

[hardy cedar]

I am unable to buy uc from google play store from debit card ,credit card also google play balance .it says transaction cannot be completed , i troubleshooted in google support , they say contact app developer

[cyan citrus]

You have already been answered, @sinful crypt. Please refer to my previous response and avoid being persistent.

[cyan citrus]

Could you please share a screenshot of the issue you are facing?

[sinful crypt]

@cyan citrus ok. juys ...thanks any way

[cyan citrus]

How may we help you, @cloud fiber?

[clear jackal]

Does this mean I'll get my account back?

[cyan citrus]

Please wait patiently for a response from the customer service, @clear jackal.

[clear jackal]

Where would I get it?

[cyan citrus]

On the same device through the same ticket you have opened with them, @clear jackal.

[clear jackal]

But the conversation ended

[rustic hazel]

Fala em português ?

my account was banned for no reason, they said I used something but I didn't use anything at all in this game, I'm already getting upset about it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rustic hazel.

[cyan citrus]

They can open the same ticket again when they will have an update for you.

[clear jackal]

Thanks

[cyan citrus]

You are welcome!

[gleaming grove]

can i have someone from support on voice chat ?

[gusty pawn]

so i reached crown in season 3 of pubg.
back then there was no name tag for it, but now pubg has a name tag for crown rank too
is there a way to get the crown name tag which i reached in season 3?

[silk matrix]

Bring the pharaoh x skin and mummy sets back to the game please

[cyan citrus]

Please state your issue here.

[cyan citrus]

Sadly, it may not be possible.

[gleaming grove]

i need someone to talk with..... someone who can help

[cyan citrus]

You may provide your feedback about the items you would like to be returned in the game through the #old channel.

[cyan citrus]

We unfortunately will not be able to help you if you don't state your issue.

[gusty pawn]

oh ok
i have one more issue

[gleaming grove]

someone link number to my account and i cant login to it -_-

[gusty pawn]

i used to play in s2 and achieved platinum in it
but when u check my profile in statistics it shows i played 0 matches in s2 in any mode

[cyan citrus]

For compromised accounts, please reach out to the customer service in-game for further assistance.

[gleaming grove]

no replay from them i was trying that

[gusty pawn]

and s3 isnt shown?

even tho i did played ranked back then

[cyan citrus]

It is possible that your current server does not match with the server you had in season 2 and 3, @gusty pawn. The statistics in your profile will be displayed according to your current server.

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently.

[gusty pawn]

ooo okay
thanks for letting me know lol
i thought pubg just deleted my existence

[cyan citrus]

You're welcome, @gusty pawn! Your progress should still be saved in accordance with the server you had in the previous seasons.

[crude escarp]

Hi there. what can I do if I have already logged in to my account. and linked email? can I somehow delete an email link?

[cyan citrus]

You cannot remove a linked e-mail, but you can change it, @crude escarp. You will need to meet these requirements to do that:

[crude escarp]

Thanks

[cyan citrus]

You are welcome, @crude escarp!

[astral stirrup]

am not getting verification code to link my mobile number can someone help me

[crude escarp]

And how do I login with this email to exchange if I didn't link email. My Facebook account was also hacked with the pubg account on it.

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @crude escarp.

[cyan citrus]

Please make sure that you have entered a correct phone number and perform a routine repair of the game from login menu. If the issue persists, try again at another time or reach out to the customer service in-game for further assistance.

[void bobcat]

Hi, I need a support

[storm flume]

Please do not use languages other than English, @astral stirrup. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

We are unable to provide assistance if you do not ask a question or state a problem, @void bobcat. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I want skins

[hasty terrace]

Hello, I want one of the moderators to help me

[spare crest]

(ERROR 403)
The content makers are fighting unjustly and destroying the game. From now on, I have neither spent nor played this game again, and the reason is due to a person who has no principle and conscience. How can you be responsible for something and ruin it?
save us

[hasty terrace]

@spare crest What happened
رمز "تم التحقق منها بواسطة المنتدى"

[storm flume]

Please do not use languages other than English, @hasty terrace. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[junior birch]

You can open crates to get skins or buy outfits via shop center, @night cloak.

[night cloak]

So if I beg for free will I get banned?

[whole fern]

مرحبا

[hasty terrace]

I want help now

[whole fern]

انا بحاجة الى فريق الدعم العربي

[storm flume]

Please do not use languages other than English, @whole fern. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[junior birch]

How may I be of assistance, @hasty terrace?

[spare crest]

#Erorr403_fight_content_makers

[hasty terrace]

I am very sad, my account was hacked and then the thief managed to ban the account, all because of errors from the game



@junior birch

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hasty terrace.

[spare crest]

You remove all Arabic content creator channels and close their channels without right

[storm flume]

Please do not use languages other than English, @whole fern. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[junior birch]

Please send your concern in #copyright and wait patiently for a response, @spare crest.

[spare crest]

She is the person responsible for society. This is an unjust person. How can I complain to him?

Tencent Community Manager : It is unfair to give up my right in front of her, even if I reach the courts

[novel musk]

Is there anything wrong with the EU region, explore livik event and the super spree the boys event is not working and the bear one

[sick shale]

Try performing a routine repair.

[novel musk]

I already did

[tame crater]

Hesabim calindi

[storm flume]

Please do not use languages other than English, @tame crater. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[errant venture]

@tame crater contact Twitter support for a hacked account the mods can't help you here

[midnight jewel]

Has Supe spree ended already?

[hollow zinc]

AOA Guys. I won a few rewards in an event almost two month ago (Pakistan region europe server). And the guidance were like :::: input you address, phone number and mail and you will get the reward in a month. but nothing soo far, it being two month now

[sick shale]

Not yet. Please submit a report in #old in compliance with the channel's pinned instructions.

[sick shale]

Submit a report in #old in compliance with the channel's pinned instructions.

[vagrant tulip]

Is there any explanation for Mad gala event ?

[sick shale]

Can you be more specific?

[vagrant tulip]

https://youtu.be/KuDFZZFjRpY

[sick shale]

Where did you fill the information.

[vagrant tulip]

They are talking about Mad Gala but couldn't understand what is the event

[hollow zinc]

In-Game, after winning the reward a prompt shows up asking for all the information Moreover there were a little button on bottom right with which you can change details if want too

[sick shale]

Customer service in-game should be able to assist you with this matter.

[hollow zinc]

How what category has to select. They help only for mentioned or specific problem. No-one sits there to listen to your question. it just bot with a lot of questions that has nothing to do with my matter

[vagrant tulip]

@sick shale nvm, i figured it out ❤️

[sick shale]

Oh. By the way, the in-game event is only available on North America.

[vagrant tulip]

Alright, Thank you ❤️

[modern pond]

I am talking to this person@vagrant tulip

[sick shale]

Please use #chat for unrelated conversations. This channel is reserved for support inquiries regarding the game.

[modern pond]

He removed me from the content creators, I don't know why?@vagrant tulip

[hollow zinc]

?? @sick shale

[sick shale]

You can mention that you need help with events and select the correct answers accordingly.

[sick shale]

We are not responsible for other communities. Please ask in the appropriate server.

[modern pond]

I can't. He removed my Discord in PUBG Mobile, which does not belong to him, in order to remove me. I am a PUBG game content provider, and I have the right to receive support for that?

@Rebel#0434 I can't get help how can I help please brother?

[hollow zinc]

Brother mention??. To who. You got to select the category only from the provided ones and then answer their questions created by a bot and then all the data forward to a actually person. but what if there is no category. They will be just like "Sorry we are not able to understand please specify more""

[storm flume]

Please do not use languages other than English, @torpid anvil. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[torpid anvil]

Now, your presence, the first mistake is that I have 11 numbers, and it is supposed to be 10 numbers, but the second reason is that I cannot change the country from within the game, and this is something I hope to solve, and thirdly, from an hour ago, I started playing in a grocery store for two years. I do not know how to enter the bonus

[night cloak]

I have problem i want normal look to items

[wild wasp]

Why did you remove this event today, whose end date is July 3?

[celest shadow]

How can we help you?

[midnight jewel]

Same! I only needed 20 evidences to get the oermanent skin!!

[celest shadow]

Feel free to submit a report in #old. Please include your numeric user identification, device, network and country.

[celest shadow]

Feel free to submit a report in #old. Please include your numeric user identification, device, network and country.

[solar swallow]

Why is this music playing?

[exotic phoenix]

that GB teddy bear 🐻 event is not there ? Removed ?
Not spin
Event

[raven kite]

I can't post moments help

[sick shale]

Try performing a routine repair.

[raven kite]

Just did and same thing it crashes

[sick shale]

You may report this issue in #old, please remember to include the following details:

▫️ Device
▫️ Network
▫️Country
▫️Screenshot/Video

[cobalt compass]

Today we don't found Teddy bear teddy_bear event in singapore .. please fix it . And Thanx

[rigid ridge]

I can't find the great Britain teddy bear event nor the the boys invitation collaboration event neither and I'm in north America!

[sharp pumice]

hello i have a question

I bought a Royal pass that season. Where is my motorcycle?

Also there is no third suit

[sick shale]

Some of these items were obtainable via the redemption section or from the RP crates, @sharp pumice.

[sharp pumice]

Were they not guaranteed?

[sick shale]

No, it's not guaranteed to complete this collection from the Royal Pass level rewards.

[vocal iris]

need report link please

[uncut urchin]

Can you please guide me how to fix this issue?

[storm flume]

Please contact the customer service for further assistance, @uncut urchin. Refer to subpoint 5.4 in #faq for further information.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @vocal iris. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Hi

hi

[pliant turret]

How do I turn off the trailer for rank changes? The last couple days I was ace and ace master repeatedly and the trailer appears after almost every match. It’s tiring and compared to the other game noises way too loud

[red portal]

I need you to ban someone

[night cloak]

My account has been hacked can you please help me?

[glass glen]

Hey need help

I am not enable to see UC station event in game ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak and @night cloak. Remember to read through #faq before asking questions in the support channels.

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[glass glen]

Help

Hello can u help me ?

[uncut tapir]

Hey how can I fix this?

[feral forge]

Could you please elaborate your concern, @red portal?

[uncut tapir]

I get this error when trying to buy uc on my account

[glass glen]

I play pubg kr

[feral forge]

When does this happen and have you tried to restart your game?

[storm flume]

Please contact the customer service for further assistance, @uncut tapir. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

We only provide support for the global English version of PUBG MOBILE, @glass glen.

[glass glen]

No no I am not enable to see UC station event does it remove in kr

[glass glen]

There is no discord server for pubg kr 😞

[night cloak]

I need help When I click on the effectiveness of the UC station They write that the event is over ?

[feral forge]

Could you please provide us a screenshot?

[glass glen]

@feral forge

😞

[feral forge]

You can contact their customer service in-game.

[glass glen]

Ok

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @spare crest. We may otherwise have to mute you.

[strong owl]

Where is the events?? All gone. Not just mine from my friends also

[lunar galleon]

Hello! My account was linked to Facebook with two-step verification enabled. All data has been lost. Can you login to my account in another way

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @strong owl. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please contact the customer service for further assistance, @lunar galleon. Refer to subpoint 5.4 in #faq for further information.

[lunar galleon]

Ok

[neat cairn]

Hi

[lethal kelp]

Got ban without any reason. updated the gameloop and entered into the game and this happen. any solution. I didn't use any third party application or cheat

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lethal kelp.

[kindred siren]

hello i have a phone poco f4 gt Powerful phone specifications, 120Hz screen, Snapdragon 8 Gen 1 processor Why doesn't it support 90 frames in PUBG?

[feral forge]

If you cannot access the 90 FPS option despite of your device meeting the minimum hardware requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[kindred siren]

What is meant by digital identification?

[feral forge]

You mean your numeric user identification?

[kindred siren]

When I enter the 90-frame website, it asks me for the digital identification of the PUBG Mobile game, what does he mean?

[feral forge]

You mean this?

[kindred siren]

Yes

[void rivet]

How do you link another social media account? I don’t see the button only 1 I linked

[polar solar]

How can I increase my merit?

Arcade is not working, I've played 10 matches till the end and my merit is still 61!

[cyan citrus]

Please share a screenshot of the basic settings of the game.

[cyan citrus]

Merit recovery depends on time spent in the game and your match performance.

[void rivet]

is this screenshot okay or u need entire

[cyan citrus]

What is the device you are using, @void rivet?

[void rivet]

iphone x

[polar solar]

Any suggested mode to increase it fast?

[cyan citrus]

It is possible that your account is currently linked to a Google account, which cannot be displayed or used on an Apple device, @void rivet. For that, you will need to have an access to an Android device.

[winged pewter]

You can try sanhok map !

[polar solar]

Ok tyy

[tidal mica]

I want to change my Region back to Pakistan Without link a Number

[cyan citrus]

If the game asking you to link a phone number when trying to change your region, you will need to do that first, @tidal mica.

[tidal mica]

Now how i change my Region back to Pakistan Without linking a phone number

[cyan citrus]

Refer to my previous response.

[tidal mica]

Ok after link a number how to unlink that number?

[cyan citrus]

You cannot remove a linked phone number, but you can change it, @tidal mica.

[tidal mica]

If my account got hacked by hacker and the hacker linked his phone number and email also how i recover my account.?

[cyan citrus]

For compromised accounts, please reach out to the customer service in-game for further assistance, @tidal mica.

[onyx heath]

Hello
I need help.My account is hacked by a hacker.3rd Number is hacked but I Have Social Media links and Gmail anyone help?

He Open Secondary Verification

And I cannot login😔

[wraith walrus]

How to remove third link number bcz I lost my SIM card and forgot password

[high estuary]

Hello my loadout with a 3x isnt working in arena anymore. It automatically equips me with a red dot site.

[final spear]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[high estuary]

The 3x shows there but doesnt give me 1 in arena

I'm playing arena training -warehouse

[final spear]

You cannot remove a linked phone number, but you can change it.

How to remove third link number bcz I lost my SIM card and forgot password

However, in this case, you may try contacting the customer service in-game.

[cyan citrus]

Please reach out to the customer service in-game for further assistance with compromised accounts.

[wraith walrus]

Anyone available

[split wharf]

@cyan citrus hey tell me will i get all items free from emilla event if i purchase uc from uc station

[lean sage]

Sir, i need help

[merry igloo]

Yes

[cyan citrus]

How may we help you?

[lean sage]

Sir, i got ban 10 year without reason, i didnot any thing, my id 5196108087, my id level 80

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lean sage.

[vocal sky]

Same happens with me

[vocal sky]

20 june,That's night i play with my account on Emulator.Personally i am a emulator player and sometimes i play on mobile phone for showing my friend my skill.So, 21 june that day i open pubg Infront of my friends i connect to wifi but the connection is so poor so i open mobile data for playing but its not working well so i turned on vpn because pubg is Ban on our country Bangladesh that's why we need to use vpn so i start a arena match take m416 go Infront of enemy and fire he die and something showing on my screen and its logout my account and then its showing my account is ban.From that time i feel sad everytime i can't concentrate on any work because i broken from inside because my account got ban.Dear PUBG mobile please unban my account i didn't break any rules of the game i just play for my pleasure, Thank you...

5321017045 Here is my PUBG account id code

I try to contact with pubg from file claim but they just telling me to create a new id.i really sad 😢 5 day gone my account ban but i didn't get any help please check my account carful I didn't use any cheating tool or any thing.Thank you!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vocal sky.

[silver bay]

Hello, I’ve been having this issue since i changed my flag (not region), I changed my flag to Russian one and since then I can’t donate into the game! I live in United Kingdom, and I just don’t understand why I’ve been having this issue. And I can’t change back my flag as I need to wait 30 more days. I wanted to buy UC in UC station and this error appeared. I always donate into the game and never ever had this issue before. Can you please reach back to me. Thank you.

My PUBG id is:
5255362903

@polar marsh can you please sort this out. Thank you.

[storm flume]

Please contact the customer service for further assistance, @silver bay. Refer to subpoint 5.4 in #faq for further information.

[silver bay]

I’ve done it and nobody responded to me.

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day, @silver bay. Please wait patiently.

[silver bay]

I’ve been waiting for a month now. I’ve tried to reach out to the support again and again but never got any response. Even now i tried to write what the problem is but the Bot keeps forwarding me to different sections which i Dont need and when i wrote my problem the Bot again forwarded me a different section. its been like a loop

[cyan citrus]

Refer to this response or contact the customer service again, @silver bay: #questions message. We unfortunately will not be able to help you much with purchase related issues through the community.

[split wharf]

Okay, what happen if i got 200 percent luck in 660uc in uc station then i will get total 1320uc then in emilla event 660uc will count or 1320uc will count for uc top up reward event

[merry igloo]

1320

[onyx parcel]

Dear support,

If a Private Fb group is used for selling pubg accounts (not hacks or cheats) is it still the same Google cheaters form we need to fill?

As per Pubg Mobile TOS, account selling is not allowed.

[late rover]

Hi, What to do if someone hacked my account and linked his gmail?

[cyan citrus]

Yes, any violation of the terms of service of the gmae can be reported through https://bit.ly/3soBavK.

[cyan citrus]

Please reach out to the customer service in-game for further assistance with compromised accounts.

[onyx parcel]

Hi @cyan citrus thanks for the prompt response.

For discussion reasons only as I'm only trying to help, what if the used Fb Group language is not in a language you or the system can recognize?

I reported already two weeks ago that group but it got a response that no cheats found even if my report was for account selling.

There were no cheats obviously but there are account selling in the Greek language (not English) and I also have tons of screenshots were anyone with a small community moderation experience can understand its accounts for sale with prices included.

If I create a private thread and tag you in it and include some of the screenshots would it be an option?

[lime pond]

Hello

[cyan citrus]

Community-related questions and concerns can be sent directly to the community team in the #copyright channel.

[lime pond]

My pubg mobile account has stolen I want to help get it back

[onyx parcel]

Thank you

[cyan citrus]

Please reach out to the customer service in-game and customer service of your social media accounts for further assistance with compromised accounts.

[cyan citrus]

You're welcome! Please make sure that you go through the pinned instructions in #copyright channel first.

[lime pond]

They are only auto reply

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative, @lime pond.

[lime pond]

Ok thank you I will try

[cyan citrus]

You are welcome!

[jovial solstice]

Hello, i need help about companion event. I purchase 1+10+10 for kitten/shiba inu and i got 2 times permenant shiba inu but the item i got just trial.

We appreciate your feedback, @Player 10. It will be reviewed by the community team soon.

If you reported an issue, please edit your message to include the following details:

white_small_square Numeric User Identification 5124456684
white_small_square Device Nubia Play 5G
white_small_square Network Celcom
white_small_square Country Malaysia
white_small_square Screenshot/Video
https://fb.gg/v/dSKzxoqhjx/
Minutes 19:15 to end stream

[junior birch]

You may submit a report about this through #old in compliance with the channel’s pinned instructions, @jovial solstice.

[jovial solstice]

Okey, ive summitted it there. Just dizzy which channel need to submit so i repost in here. Thanks 😭. I hope i got back my 2 permenant shiba inu

[lime pond]

They didn't reply

[cyan citrus]

If you do not have access to any login method, you will first need to recover access to your social media account by contacting the respective customer service, @lime pond. Your other option is to create a new account and continue playing the game.

[lime pond]

I have Twitter login but thief activated two factor verification therefore I can't log

[lime pond]

No I can't make new account I spend lots of money for it

[cyan citrus]

Select the other option, @lime pond. If you select that you do not have access to your account, the conversation will be automatically closed.

[lime pond]

Ok I will try thank you

[lime pond]

They didn't respond 😞

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day. Please wait patiently.

[lime pond]

I will send some email photos can you check your inbox

[cyan citrus]

There is nothing we can do to help you with compromised accounts through the community, @lime pond. Please continue with the customer service.

[lime pond]

Hm ok thank you😓

[civic wren]

@celest shadow I won in squads 16:00
5809757724

[unborn marten]

@celest shadow I won in squads 16:00
5319090454

[celest shadow]

Thank you for providing your numeric user identification. You may contact us when the winners have been announced in #matches next time.

[celest shadow]

Thank you for providing your numeric user identification. You may contact us when the winners have been announced in #matches next time.

[fallen tide]

@celest shadow I won in squads 16:00
5255891598

[celest shadow]

Thank you for providing your numeric user identification. You may contact us when the winners have been announced in #matches next time.

[sour musk]

@Piston I won in squads 16:00
6492668261

[celest shadow]

Thank you for providing your numeric user identification. You may contact us when the winners have been announced in #matches next time.

[unborn marten]

Ok

[storm flume]

Please avoid going off-topic, @winged pewter. You may have unrelated conversations in #chat.

[rain pagoda]

Please be kind enough Maybe he is in a serious problem

[gilded sleet]

Hello Pubg Mobile Help

Why was my PUBG account banned?

Dear PUBG developer, recently my account was taken over by you.
banned, I strongly oppose this by not accepting it.
My account was banned and removed from the game for no reason, no proof
And there is no inappropriate behavior as there is no evidence. if
pleasure of my channel if i enjoyed writing your post
I want proof that shows. Good advice on re-opening my account.
I'm waiting for news, have a nice day.

Account info:

Account details:
Username: NO PROBLEM
ID: 513 277 57 77
Level: 78

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gilded sleet.

[lime pond]

Thank you 🖤

[civic wren]

@celest shadow ,how much us for winning the duo, 300?

[celest shadow]

Please refer to the pinned messages of #matches for further information.

[civic wren]

Ok

[teal kayak]

hi I changed the server to the Middle East by mistake and my evaluation was returned to silver. What should I do to return it to Europe?

@lime juniper

@mortal apex

@celest shadow

[celest shadow]

You can change your server after the cooldown period.

[teal kayak]

60days? But that's a lot

[celest shadow]

Yes, 60 days.

[teal kayak]

it,s a lott

[celest shadow]

You must wait for this cooldown period as you cannot change your servers at will.

[teal kayak]

Is there no other solution?

[cyan citrus]

No, @teal kayak.

[coarse shard]

When the weekly match will start? 🙄

[coarse shard]

@celest shadow

[light osprey]

Hi. How can reach the PUBG Mobile support through email?

[celest shadow]

It has ended. You can participate in tomorrow's matches instead. If you want to be notified when a match starts, click on "Events" (above #735483472432594994) and click "Interested".

[celest shadow]

How can we help you?

[light osprey]

I am Gaming Moments on YouTube; 190k Subs. I wanted to become a PUBG Mobile Partner.

And also wanted to talk about some sponsorship opportunities.

[celest shadow]

You may refer to the roles section in #735483472432594994 for further information on how to apply for the content creation program.

You may use #pubg-mobile or #chat for conversations, @coarse shard.

[coarse shard]

Ok

[light osprey]

Thanks @celest shadow

@celest shadow how do I become a @night cloakntent Creator. I am sorry I am new to Discord and am not familiar with how it works. I could not find enough information in #735483472432594994

[celest shadow]

Click on the blue text.

[light osprey]

Got it thanks.

[long ibex]

someone help me plz

[celest shadow]

How can we help you?

[long ibex]

i want to unlink my social media accont of google play

[long ibex]

instantly

[celest shadow]

One social media account which is currently not logged in, and which has been linked for 21 days or longer, can be unlinked if a total of two social media accounts are linked. The unlink request takes effect 7 days later, provided that you have not attempted to log in with the unlinked social media account during this period.

[long ibex]

can we not do it before 7 days

[celest shadow]

Please do not beg here, @red schooner.

[celest shadow]

No, you cannot.

[long ibex]

Ok thanks for your great service.

👍

[wraith current]

I’m facing this issue I don’t know why can you help me please.

[storm flume]

Please contact the customer service for further assistance, @wraith current. Refer to subpoint 5.4 in #faq for further information.

[past crescent]

hello how to fix the glitch i cant see how many in enemies in the car ! this made lose my rank and my k/d

[cyan citrus]

Do you happen to have a video recording of the issue, @past crescent?

[slow ruin]

I won the dog always But I only got it temporary

[cyan citrus]

Do you happen to have a video recording of this, @slow ruin?

[slow ruin]

no

[cyan citrus]

You may submit a report regarding this issue through #old in compliance with the channel's pinned instructions, @slow ruin.

[slow ruin]

Will I be compensated?

[cyan citrus]

It is also possible that it was just visual bug, @slow ruin.

[slow ruin]

Anyway, I will report back, thank you

[cyan citrus]

You are welcome, @slow ruin!

[clear jackal]

How long can it take for the officials to recover an account?

[modern peak]

I want to contact the support, there is someone who is filming clips on Tik Tok while he is playing with hack and selling hack. I ask the support to verify and close his account

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @modern peak.

[burnt wyvern]

Help

Please

[short oasis]

How do u remove linked email when an intruder connected their email after somehow gaining access to ur account

[burnt wyvern]

Someone is trying to steal my acc

[burnt wyvern]

This my friend

[short oasis]

@celest shadow

[jagged meteor]

hi Please Help me

[cyan citrus]

How may we help you, @jagged meteor?

Please reach out to the customer service in-game for further assistance with compromised accounts, @short oasis and @burnt wyvern.

[burnt wyvern]

I have

[burnt wyvern]

I already did

[clear jackal]

How long can it take for the officials to recover an account?

[cyan citrus]

A delay can be expected due to enormous number of requests, @clear jackal.

[analog coral]

Heyy I Bought the Primeplus 2 Days ago it deducted the amount from my bank but i didnt get the rewards kindly do something about it i contact pubg official twitter in game customer service but no one responded.
Its Shows this…

My ID: 5904230908
Device : iphone 7 Plus
Network : Jazz
Country: Pakistan

[cyan citrus]

A delayed response can be expected from the customer service due to enormous number of requests every day, @analog coral. Please wait patiently.

[analog coral]

Will i get that daily uc after it sorted out??

[cyan citrus]

You should be able to get the compensation after the issue gets sorted out. However, only the customer service will be able to help you out, @analog coral.

[analog coral]

But the customer service are not giving any response from the past couple pf days..

[tall bronze]

Is that why I took a ban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tall bronze.

[lyric garden]

Hey i need help with one thing

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lyric garden. Remember to read through #faq before asking questions in the support channels.

[steady forum]

Hi, как поставить вторичную проверку ?

[short oasis]

@cyan citrus can the composite fiber board effect in metro royale stack if u have multiple on 1 vest

[storm flume]

Please do not use languages other than English, @steady forum. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

How to send somone uc on midas buy

[cyan citrus]

There is a section to enter the user identification of the player when making purchases through https://www.pubgmobile.com/pay, @night cloak.

[night cloak]

I make acount tho right

On the site

[cyan citrus]

It will be better if you do, @night cloak.

[proven rapids]

Hey guys

Anyone can help me

How can I fix this problem

My phone is s21 ultra

[cyan citrus]

What is your country and from where did you download the game, @proven rapids?

[proven rapids]

My country is lebanon

And I have downloaded from play store @cyan citrus

[cyan citrus]

To start with, please perform a routine repair of the game from login menu and clear game cache, @proven rapids. Restart your device and try to open the game again.

[proven rapids]

Tysm

[vital slate]

How to download the beta version of pubg mobile which make me able to see the next Royal Pass items ?

[cyan citrus]

You can download the beta version through the in-game events or you should have received the invitation through the in-game mail, @vital slate.

[vital slate]

I downloaded the beta version which into the game , but there's no access to see the next RP items

[cyan citrus]

The purpose of the beta version is mainly to prevent any potential issues and bugs in the upcoming update of the game, @vital slate. Feel free to provide your feedback regarding this through#old.

[vital slate]

Yes but there's many YouTubers have access to show the next Royal Pass items, and I have YouTube channel and I want make video like that . I hope to find someone who able to give me the right answer for my question...

[potent heath]

How do I change my FOV I cant find the setting anywhere

I'm on phone btw

nvm I figured it out

[manic walrus]

help,
my account has been hacked by someone, and he has linked his twitter account to my pubg account.
I can't unlink because I haven't played the account in a long time.

please help mee

what should I do so that the support team wants to unlink the twitter account?

If I had to send the old purchase history, I don't have it anymore.
because I made the last purchase in season 8

I have reported to the in-game help service, but there is no progress

[fading wharf]

My phone number is not getting Pubg verification code

What should i do

[storm flume]

Please contact the customer service for further assistance, @manic walrus. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please try again at another, try to use and old verification code that you may have received or reach out to the customer service in-game for further assistance.

[manic walrus]

I have done it, but there is no progress

please help

[cyan citrus]

We unfortunately will not be able to help you with compromised accounts through the community, @manic walrus. Please continue with the customer service.

[jovial bone]

Is there any chance to get banned just because some guys reported without any kind of cheating ?

[cyan citrus]

No, you will not be suspended no matter how many times you're reported unless you are actually cheating or violating the terms of service of the game, @jovial bone.

[bronze idol]

If i start a tdm room for friends to 1v1, can i leave the room or do i have to stay the duration of the game?

[manic walrus]

but they can't give me any help, i still have access to my account.
be it email or facebook.
but because I no longer play pubg mobile on my new cellphone, I can't unlink the twitter account anytime soon.

[fading wharf]

Old code dont work . I just turn off two step verification and was trying to turn back on it says success but I don’t receive them . Do I need to wait or what

[storm flume]

Please do not use languages other than English, @daring thunder. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[restive saddle]

My Account got hacked i want to delete my account

[drowsy pecan]

Hi im just wondering, when are you guys going to fix the game lag? i play for a competitive team (skills of mind) won PMCO 2022. we played PMCO finals with lag and every time we lag its always at the same time. its been around for the past 2 seasons and its getting worst and worst. its so hard to keep your focus on the game when everyone all of the sudden lag. Also bug drop, when we drop to our dropping point there are times where we already landed and then all of a sudden we get push back up in the air and land somewhere else.

[storm flume]

Please contact the customer service for further assistance, @restive saddle. Refer to subpoint 5.4 in #faq for further information.

[lime robin]

Are there problems with your servers?

I was unable to invite my friend so I restarted. My friend is gone so I just started a tdm match and I couldn't . Now I cant even login to pubg

It's eh

Been loading for 3 minutes

[serene umbra]

PUBG's in game customer service is pathetic

All pubg cares about is just money n UC

[turbid moat]

In the hola buddy spin , it showed me i got permanent pet in the spin , then it gave me Time limited pet this is Bs

[night cloak]

Hacker using aim and X Ray

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @turbid moat. You can also submit a report in #old in compliance with the channel's pinned instructions.

[green agate]

@lime robin Have you tried restarting the app or repairing the client? This should fix loading issues, however, not matchmaking issues.

@serene umbra Please send your feedback or this specific concern in our #old channel. This channel should only be used for game-related issues.

[night cloak]

Ok i submitting my request also in game and forum link u give me ,thx

[slim relic]

Hi can you help me

[night cloak]

Hello sir last 7 day no action any action hacking video plz your report website chack sir many video hacking channel report plz sir
Pubg mobile team

[hard fog]

PUBG MOBILE TEAM!
I can't login my PUBG MOBILE account through linked mobile number why?

[storm flume]

Please do not use languages other than English, @quasi thunder. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[quasi thunder]

Hello support pubg in the middle east
My account has been randomly disposed of due to cooperation with cheaters. Please go back to all my game records. I have not played with any hacker. If there is any hacker, it is random... I respect the terms and policy of the game and I have been a soldier for years. Please return my account

This is my account identification number: 5451738239

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quasi thunder.

[radiant plover]

I can't make an in-game purchase from Lithuania

[sharp dirge]

This player is hostile to Jews, his profile picture is inappropriate.
ID: 51643896476

[twin bridge]

Hi, my account got hacked someone can help me?:(

[opaque dock]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[twin bridge]

I sent a email but probably they wont solve it 😞

I changed my passwords and all that person still has access to my account

[celest shadow]

You may purchase UC via https://www.pubgmobile.com/pay instead.

[celest shadow]

Please use the in-game report feature to report the player.

[celest shadow]

You can try using the "Log out of all devices" option and see if that helps.

[twin bridge]

I did, unfortunately this person still has access to my account

🥹😢

Idk how

[celest shadow]

They may have linked a social media account of their own. If there is one that you do not recognize, please contact the in-game customer service for further assistance.

[twin bridge]

Thanks! 🙏 I’ll wait for an answer

[versed dawn]

Dude damaging me from sky?
His id: 5189582755

[bold mica]

Hello

I need support

My friend it's banned beacause in we've sky anyone have cheats activated and one hour go we logged on pubg and pubg banned my friend and me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bold mica.

[smoky ginkgo]

What's happened??? please FIX it!!! I'm so confused about that!

[cyan citrus]

Do not self-promote, @orchid steppe.

[cyan citrus]

You may report this issue through #old and include the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video

[cyan citrus]

It may be a visual bug, but if you believe that the player was cheating, you can report the player through the in-game report feature, customer service or through https://bit.ly/3uDSJZv if you have video evidence.

[cyan citrus]

Hello! How may we help you?

[cyan citrus]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[versed dawn]

it wasnt but ok

[cyan citrus]

Please reach out to the customer service in-game for further assistance.

[cyan citrus]

The only way to seek help for the account related issues is through the customer service.

[sinful storm]

Hello Babji, my account has been hacked. I want to unlink the hacker's account

[storm flume]

Please contact the customer service for further assistance, @sinful storm. Refer to subpoint 5.4 in #faq for further information.

[tired ore]

Hello, I bought a prime subscription, but it has not been fixed for 2 days, this is a scam, can you please give me my subscription?

[cyan citrus]

Could you translate that error message for me or share a screenshot in English, @tired ore?

[tired ore]

@cyan citrus

I bought it 2 days ago

[cyan citrus]

Got it! To start with, please perform a routine repair of the game from login menu or reinstall the game, @tired ore. If the issue persists, please reach out to the customer service in-game for further assistance.

[tired ore]

I did everything but it didn't work

[cyan citrus]

Please contact the customer service, @tired ore.

[rocky coral]

please change my nick to

Aslan

thankyou❤️

[celest shadow]

Done!

[slim relic]

Hi . Can help me? I Talk to in-game support, no response yet.. Please help. My account was hacked and I have all the required evidence.

[cyan citrus]

A delayed response from the customer service can be expected due to enormous number of requests every day, @slim relic. We unfortunately will not be able to help you with compromised accounts through the community.

[slim relic]

@cyan citrus 💔Why is this negligence in hacking the accounts if they were stolen permanently, what do I do?

[cyan citrus]

Please be advised that your account security is your own responsibility, @slim relic. If it has been compromised, the only way to seek to help is through the customer service, not the community.

[onyx heath]

Hello My 3rd Number is hacked.He Opened Secondary Verification So I cannot Login😡💔.But I have 3rd Number Password and All other social media links.Can Anyone Help me.I can provide all proofs of My Account.Pls Help me

[mint inlet]

Hello

My acc hacked I have proofs

[storm flume]

Please contact the customer service for further assistance, @mint inlet and @onyx heath. Refer to subpoint 5.4 in #faq for further information.

[whole isle]

I can't get into a solo ranked match no matter what I do

[mint inlet]

Where is customer service

[storm flume]

Please refer to subpoint(s) 5.4 and 2.8 in #faq for further information, @mint inlet.

[cyan citrus]

What is your server and the device you are using?

[whole isle]

Europe emulator

[mint inlet]

My acc account hacked I have proofs of hacker and I have Facebook login but he enable to step verification

[cyan citrus]

Emulators have relatively less number of players of compared to mobile platform, so a delayed matchmaking can be expected. Please try to turn off the matchmaking and language preferences or switch to another game mode.

[cyan citrus]

As mentioned earlier, please reach out to the customer service in-game for further assistance with compromised accounts.

[mint inlet]

What option chooz

[hard fog]

#questions
I can't login my PUBG MOBILE account through mobile number Link why 🥺😔😔😔?

[cyan citrus]

Select the options according to your issue.

[cyan citrus]

Please add more details about the issue you are facing when trying to log into the account.

[whole isle]

I did all, changed map, languages, 3 different emulators, region, even waited 15m to get into a match. But when I watch other streamers who also use emulators, they get instant matchmaking

[mint inlet]

Ha

A hacker hacked my account and enable two step verification

[cyan citrus]

The only recommended emulator is GameLoop. Should you require further assistance with this, please feel free to reach out to the customer service in-game. You may also submit a report of the issue through #old in compliance with the channel's pinned instructions.

[cyan citrus]

You have already been answered. Please continue with the customer service and avoid repeating the same inquiry.

[mint inlet]

Customer service not helping

[hard fog]

Support

[cyan citrus]

That is the only way to seek help for compromised accounts.

[whole isle]

I tried emailing to customer service and got a reply from Japan region customer service and they didn't even understand what I said lol

[cyan citrus]

The recommended way to contact the customer service is through inside the game, @whole isle.

[hard fog]

I can't login my PUBG MOBILE account through mobile number Link?
MY pubg ID is. 5362206573

Please help me.

[whole isle]

how to do that?

[cyan citrus]

To start with, please perform a routine repair of the game from login menu and restart your device, @hard fog. Try to log into the account again. If the issue persists, you may need to reset your password or contact the customer service in-game for further assistance.

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[whole isle]

ok thanks

[cyan citrus]

You are welcome!

[hard fog]

All the process are perform but can't solve the issue.And when i change the password OTP can't received on my mobile number?

[storm flume]

Please contact the customer service for further assistance, @hard fog. Refer to subpoint 5.4 in #faq for further information.

[whole isle]

oh I tried that before, also didn't help