questions

[quasi anchor]

yes

and i can opent

but not in pubg

[celest shadow]

Please provide a screenshot of your issue.

[devout ginkgo]

@celest shadow am I allowed to make pubg content,i have a new YouTube channel then later on i can apply

[celest shadow]

Sure.

[quasi anchor]

when i try to login it say only failed to login?

[celest shadow]

We are unable to determine the issue if you do not provide us with a screenshot.

[quasi anchor]

ok wait a minute

[civic wren]

@celest shadow How long will the prize be given to me?

[oblique sequoia]

Emm can u leave rp team cuz I acccidentally created one and 1/20 :/

[steel socket]

Can someone help me?

[celest shadow]

Within next week.

Please refer to subpoint 4.6 and 4.7 in #faq for further information.

[celest shadow]

Players cannot leave an RP team after it has been formed with 2 or more members in the team. If you are the only one, you should be able to leave it. Click "View" and scroll down to the bottom to exit the team.

[celest shadow]

How can we help you?

[steel socket]

Look bro I got banned 10 years since 2021 with no reasone I didn't hack or play with hackers and I checked my account now there is someone played with it but its banned so pls can you help me to unban the account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @steel socket.

[still pebble]

Will i get the conqueror rank if i reached top 500 in survival ranking instead of total ranking Or it should be in total ranking

[celest shadow]

Total ranking.

[still pebble]

Ok, thanks

[civic wren]

understood

[oblique sequoia]

Ok lemme check

[oblique sequoia]

Thank u so much if I didn’t know that I would’ve been in a 1/20 rp team this whole rp. Life saver

[night cloak]

Hi to all. Why did u removed metro royale chat

[bronze wigeon]

i have my scope setting on hold but in rooms it’s on tap and i can’t change it even tho it says it’s on hold it only occurs in rooms tho

[past crescent]

can i ask why my ping is so high in rooms and in classic it's only 40-60 ms ?

[brittle prawn]

Guys if I do use gfx tools app in android to get 60fps will I get banned ??
is it allowed ????
@celest shadow @everyone

@cyan citrus @lime juniper

[errant venture]

no you can't use gfx and don't tag moderators or error unless its a emergency @brittle prawn

[sturdy agate]

Yes I have but I can’t to the first person I killed. Marawan or whatever his name was is a investigator and he also got banned so💀

[green agate]

Yes, GFX will result in a ban since it emulates the game or modifies it.

[sturdy agate]

Dude pinged everyone but you rip but will that still apply to a sound equalizer

@green agate

[green agate]

Quite frankly any program that modifies the game.

Even the most obscure ones.

[deft ibex]

How about a volume booster? Can I get banned from using it?

My phone is a bit broken since the volume is so low even if I max it out on settings and everything

[fallow geyser]

Did the Buggy durability suddenly go to zero in Miramar? I rolled it once and it exploded on me.

[obtuse solstice]

@green agate Where can I share my sensitivity code?

[void rivet]

cloud management
share to cloud
copy the share code and share it to someone that’s it

[void rivet]

thought that bug is fixed 🗿

[obtuse solstice]

Got it thanks.

[obtuse solstice]

Is this a fake account trying to steal my information? Super suspicious.

@green agate

[green agate]

Yes. That is a scam.

[storm flume]

Please consider blocking the user or reporting the content to Discord, , as we are unfortunately unable to assist with behavior outside of our Discord server.

[green agate]

Please use these instructions.

[void rivet]

Tencent won’t ask you password info and you are not facing any issues, only asking a question 💀

[solid tulip]

@frank geyser i have 500+ uc sellers ids can u contact me on a thread or inbox please I m unable to send u message

[green agate]

The user is banned from the server, thank you for the report.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @solid tulip. We may otherwise have to mute you.

[obtuse solstice]

@green agate Almost a week passed since my feedback in #old and I haven't gotten any response?

[night cloak]

hello, i just created a rp team by accident, can i still join another team or no?

[cyan citrus]

You cannot leave an RP team if you have 2 or more members in the team, @night cloak. You should be able to leave the RP team if you are the only one in the team.

[cobalt hull]

hello, my pubg account got banned, what can i do to get rid of this ban because of something i didn't do unnecessarily

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cobalt hull.

[cyan citrus]

The #old channel is mainly to collect the feedback and record issues. You should not always get a response.

[night cloak]

It’s just me

Where do I click to leave?

[cyan citrus]

Tap at the View option and there should be an option to leave the RP team, @night cloak.

[night cloak]

oh thank you

[cyan citrus]

You are welcome!

[night cloak]

btw do u have an rp team i can join? :)

[gilded wolf]

I'm trying to login to my pubg mobile account via twitter but I'm getting an error. What should I do?

Help please

[cyan citrus]

Sadly, I do not have one yet. You may use the #activities channel to perform in-game activities with other players.

[cyan citrus]

It seems like that your Twitter account has been suspended. Please try to log into the account using a browser or application. For further assistance with this, you may reach out to Twitter's customer service: https://help.twitter.com/.

[short igloo]

@cyan citrus do you know how long does the discount vouchers from prime subscription last before they expire??

[cyan citrus]

Are you asking about the special supply vouchers, @short igloo?

[night cloak]

Please help me i want to change my region from the European economic Area to Pakistan.
Kindly solve the EEA issue in Pubg mobile.

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @night cloak.

[short igloo]

The lucky spin voucher specifically

[night cloak]

is there any chances in the future to fix this issue?

[karmic elbow]

hello i'm getting crash for emulator error module d3d9.dll

[cyan citrus]

You should be able to find the availability period of your vouchers through here, @night cloak. If there is no clock icon mentioned on the vouchers, and if there is no availability time span, they should be permanent.

For the vouchers that you receive from Prime Plus, I believe they are time-limited.

[cyan citrus]

Sadly, this is legislation issue and not something we can help with.

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[short igloo]

I thought if they stay for 30 days then i can save some of them for the next lucky spins

[karmic elbow]

where's the discord i can't find

[cyan citrus]

It is available on their website under About Us > Forum, @karmic elbow.

[night cloak]

Do you know the content creator program? @cyan citrus

[cyan citrus]

Please refer to Community section under Roles in #735483472432594994 for more information.

[night cloak]

I reviewed it and did not find that there is a period of 3 months when submitting an application?

[karmic elbow]

founded thanks

[cyan citrus]

You are welcome, @karmic elbow!

[cyan citrus]

What do you mean?

[night cloak]

Where can I find the German pubgm discord?

[cyan citrus]

For regional communities, please refer to #735483472432594994 sub point 3.1, @night cloak.

[night cloak]

💔💔

I want to join the content creators program but my country is not among those countries, what should I do?@cyan citrus

[cyan citrus]

You may find more suitable content creator programs for your region in the regional communities, @night cloak. Please refer to #735483472432594994 sub point 3.1 for regional communities.

[night cloak]

In my community, I was rejected, and I have all the conditions and requirements that they meet. I do not know what is the reason for the rejection. I did not have the right to discuss, and a notification of the reason for rejection is not sent. Dealing with content creators there is very bad.

[unkempt epoch]

Where is the admin

[night cloak]

@cyan citrus I have all the conditions that I fulfill. I have been rejected. I do not have the right to know the reason for the refusal. I have no right to discuss the matter. I have to wait 90 days to resubmit an application??!

[unkempt epoch]

Got a script which cheaters are using ! Needs urgent attention

[cyan citrus]

We unfortunately will not be able to help you with that any further.

[vagrant canyon]

@cyan citrus do u know where this event going to be?

[cyan citrus]

You may report cheat services for PUBG MOBILE through http://cheat-collect.pubgm.cc.

[cyan citrus]

I believe it should be in PUBG MOBILE Esports Discord server. You may join the server through https://discord.gg/esportspubgm.

[vagrant canyon]

Thanks

[night cloak]

Admin, i wanna ask, how can we check why my account was banned, i need more details?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[inner temple]

Hello

@cyan citrus

[storm flume]

Please do not use languages other than English, @final robin. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Hello! How may we help you?

[inner temple]

How to get esports room card sir

[cyan citrus]

You will need to request an official license for that, @inner temple. Please refer to the following announcement for more information.

#questions message.

[amber folio]

Hello i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @amber folio. Remember to read through #faq before asking questions in the support channels.

[stray sierra]

i cannot collect the reward to join pubg discord server

[inner temple]

THANKS FOR THE RESPONSE SIR

[cyan citrus]

Could you please elaborate or share a screenshot of what you're referring to?

[cyan citrus]

You are welcome!

[stray sierra]

i am on pc

how can i send u shotscreen

short

[white canopy]

The Glitch/Hole in Vikendi Dobro Mesto , was it patched?

[cyan citrus]

You can find option to upload files on the bottom side of the screen.

[cyan citrus]

Do you happen to have a video recording of the issue?

Please state any questions here, @stray wigeon.

[white canopy]

could send a yt link

[cyan citrus]

Do you know how to reproduce the bug, @white canopy?

Please refer to Roles section in #735483472432594994 for more information.

[white canopy]

it was an open cave , but it was a glitch since u could shoot people from it and u also could see outside of it while people inside can't

[cyan citrus]

Yes, but do you know how to reproduce thew bug, @white canopy? If you can, please make a video recording of the issue yourself and share it here.

[white canopy]

ill record the guy doing it , i couldn't find it anymore tho , we'll see , im ig rn so wait a bit please

[cyan citrus]

Got it! Thank you.

[storm flume]

Your username does not comply with our community guidelines, @frank geyser. Feel free to request a different server nickname in compliance with the #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @solid tulip.

[frank geyser]

Please dm me who deleting my messages

[storm flume]

Please avoid going off-topic, @frank geyser. You may have unrelated conversations in #chat.

[frank geyser]

Oki

[covert quarry]

Can you help me in dm please

My acc is banned for 10 years but i don't using any cheat, only i using 120 fps on emulator

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @covert quarry.

[bronze lake]

when I try to login its showing "today's device login limit has been reached"
please help

[cyan citrus]

Please log into the account using the old device or try again tomorrow, @bronze lake.

[bronze lake]

what is the limit for one day?

[marble axle]

Hello, please my pubg account was hacked yesterday, and I can no longer access to it. I wanna know if I can get any help here. Thank you

[junior birch]

You may contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @marble axle.

[marble axle]

@junior birch First of all thank you for your answer, I already did that and they told me to wait for an agent to contact me. Is there no other way to accelerate the process because I'm afraid the hacker will get full access of my account. And thank you again

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day and be advised that your account security is your own responsibility, @marble axle.

[marble axle]

okay, thank you. Have a good day

[junior birch]

Likewise!

[urban grail]

Hi my account was hacked

[junior birch]

Do you have access to a login method, @urban grail?

[urban grail]

They hacked my twitter account and they linked another Google account I don’t have access to any of them

I try to contact costumer services but don’t help

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @urban grail. As we are unfortunately unable to help you related to account-related issues.

[urban grail]

I have the number Id

[marble axle]

@junior birch Sorry for the inconvenience my brother, I just want to know if you have an idea if there were any cases like mine in the past and the person got his account back.

[urban grail]

I don’t know

[urban grail]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @urban grail. Remember to read through #faq before asking questions in the support channels.

[urban grail]

My pubg account was hacked and linked to account account

[storm flume]

Please contact the customer service for further assistance, @urban grail. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Nobody helps who helps??

[ebon yew]

hi

tomorrrow update come or not <@&481161015728406538>

only change event ?

[green agate]

Update release dates will be announced when they are ready inside of the game and here in our Discord.

[verbal flicker]

Help

[green agate]

Hello there, the server that you are trying to add these in should require you to have the webhooks permission in your server. Please consider navigating to the server settings page and giving yourself the permission.

[ebon yew]

thank u

[verbal flicker]

Thank u

Plz give information about weekly matches

[junior birch]

Please refer to the pinned messages of #matches for further information, @verbal flicker.

[verbal flicker]

Thank u

[junior birch]

You are welcome!

[idle sand]

When is the game?

[cyan citrus]

Could you please elaborate, @idle sand?

[idle sand]

How can I join the matches?

[cyan citrus]

Are you asking about weekly matches, @idle sand?

[cyan citrus]

This week's weekly matches have been concluded, @idle sand. You may come back again next weekend. For more information and schedule of the weekly matches, please refer to the pinned message in the #matches.

[idle sand]

Pleas help

[cyan citrus]

Sadly, I don't understand that language, @idle sand. Try to restart or update your Discord client.

[white canopy]

@cyan citrus

Looks like it got patched! Well done to pubg , i wonder in which patch or update they did it on lol

[cyan citrus]

Glad to hear that and thank you for the information, @white canopy.

[idle sand]

it says so in the photo: 'can't, you don't have webhook permissions on any server you are on. Ask the server admin to give you permission or follow you personally!'

[ashen finch]

@lime juniper Help me get my stolen account back I went to everyone There was no help from anyone

[cyan citrus]

Try to restart and update the Discord client.

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised or stolen accounts.

[night cloak]

Hi to all

Why don't u bann people playing metro royale

[dusty marsh]

Hı bro

My pubg mobile twitter account has been taken over by someone else logging into my account I need to delete the twitter link can you help me?

[cyan citrus]

To start with, please reach out to Twitter's customer service to regain access to your stolen Twitter account: https://help.twitter.com/. If you will be unable to regain access to the login method, please reach out to the customer service in-game for further assistance, @dusty marsh.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

What do you mean?

[night cloak]

Nobody is getting banned playing metro royale. 90% cheaters

[celest shadow]

You may report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[upbeat stirrup]

I changed country to Turkey by mistake and now bonus challenge doesn’t work, could it be changed without waiting 180 days? Thanks in advance

[rugged yarrow]

@celest shadow

[junior birch]

Unfortunately it is not possible other than waiting for the cool-down to end.

[celest shadow]

How can we help you?

[rugged yarrow]

I send YOU dm

@celest shadow

[celest shadow]

Please send your inquiry here instead.

[oblique sequoia]

Bro I said in world chat if I can join anyone’s rp team and I got muted for 7 days. Any way to unmute? I did nothing wrong

[dense nebula]

hi

[prime pendant]

report chanel sharing how to use hacker
link please to report it !!

hacker

[rugged yarrow]

Hi .. I made 5 tickets so far I talked to different admins from Pubg tencent, they asked me for the procedures .. I sent them the last payment .. a payment 3 months ago when the account is .. what is it connected but they couldn't help me .. I want to mention that I put around 14k € in this account and I can't recover it the hack is logged on vk on my account: (((

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @prime pendant.

[celest shadow]

Please contact the in-game customer service for further assistance.

[celest shadow]

Hello, how can we help you?

[celest shadow]

For account-related issues, please contact the in-game customer service for further assistance. You will need to provide the support agent with some information to prove your ownership of the account.

Please be advised that the moderators of this Discord server are not affiliated with the in-game customer service. Therefore, we are unable to assist players with account-related issues through the community in any way.

[night cloak]

@lime juniper my pubg matching problem it take long time

how to fix

@lime juniper @mortal apex @cyan citrus my pubg matching problem it take long time
how to fix

[fierce mirage]

HI

anybody here ?

???

[celest shadow]

What is your device?

[celest shadow]

How can we help you?

[fierce mirage]

I have a problem and I want a solution as soon as possible

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fierce mirage. Remember to read through #faq before asking questions in the support channels.

[fierce mirage]

My account has been frozen for a month and I don't know why, but I was trying to access my account from a Huawei mobile and it does not have Google services and suddenly the problem occurred.. I hope you can help me solve this problem

My ID :-5694458678

[fierce mirage]

..

[celest shadow]

Please provide a screenshot of your issue.

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information.

[fierce mirage]

Select SETTINGS from the bottom-right corner of the main menu, and choose either Facebook, Twitter, VK, WeChat or Play Games/Game Center in the top-right corner of the Basic section. The selected social media account cannot currently be linked to a different game account. Based on your country of residence, you can also link an e-mail address or a phone number.

this ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fierce mirage.

[kind crane]

hello i got banned for not updating emulator but at that time i was playing on mobile

[polar marsh]

Please refer to the private message from @polar marsh for further information, @kind crane.

[weak socket]

Hello, I want to report a player in the All-Talent Tournament who uses cheats and has not been banned yet

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @weak socket. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[weak socket]

But this guy hasn't been banned, I've reported him a lot, and he's causing us to lose the championship, and I have a video of it.

[cyan citrus]

You may also report the player through the link above if you have video evidence, @weak socket.

[broken rain]

Hello

[night cloak]

Hello, I wanted to open 10 gold boxes and chose UC instead of coupons. Can you return UC and pick up coupons? I have just 10 of them or is it difficult to win? Twisted at 23:35 Kyiv time. In the game I can not contact the support center with the person the bot answers

Can UC be returned somehow or are they lost forever?

[oblique sequoia]

Bro it's all bits

Bots

Automated text

[cyan citrus]

Sadly, it may not be possible to return the UC you have already used. You can still try to contact the customer service through inside the game. To connect with a customer service representative, you will first need to record your issue through AI and select the available options accordingly. This is to save extra resources and time due to enormous number of requests every day.

[cyan citrus]

Hello! How may we help you?

[thorn swan]

Please help my region Pakistani

I'd 5422643235

[grizzled whale]

How can i fix this

[meager pumice]

Any new spins coming?@cyan citrus

[misty lantern]

hello, my money was withdrawn against my request Google pay It doesn't show, what can I do?

@cyan citrus

[oblique sequoia]

Is it possible to reach level 50 with only elite pass?
No Plus, No Elite Mission License

Cuz the max for quest is 3300…

[umbral belfry]

I’ve been facing this issue whenever I try to purchase UC in-game. Can you help me fix this? Thanks

[buoyant rock]

Please unban my account I'm not cheater

[polar marsh]

Please refer to the private message from @polar marsh for further information, @buoyant rock.

[storm flume]

Please contact the customer service for further assistance, @umbral belfry. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Yes, it is possible as long as you login daily and complete the weekly and RP missions.

[umbral belfry]

The customer service gives an automated reply saying to contact apple support for this kind of issue. I talked to apple support and they say that there’s nothing wrong with my account.

[celest shadow]

It is a FAQ bot. Please answer it according to your issue.

[umbral belfry]

Does this error fix or not?

[oblique sequoia]

💀

[true glen]

How are you all, I have a problem which is that I downloaded all the game resources and when I start playing I don't see anything like clothes ,skins everything about resources

[rancid mountain]

Hey team, how does one change email to their account?

[rancid mountain]

Reset your cache data and network

[rancid mountain]

So it’s possible you did a chargeback to the account; if so, you need to Payback all that money to pubg.

@umbral belfry use Midasbuy, if you see UC deducted, you need to payback money that was charged back.

[true glen]

But my internet is very good and i deleted all filles and game too much And the problem is repeated

[rancid mountain]

On WiFi or Cellular?

[umbral belfry]

No, I don’t have any deductions on my account.

[rancid mountain]

Okay try Midasbuy and you will see

[umbral belfry]

I have already

[rancid mountain]

Purchase the small amount of UC

[umbral belfry]

I know man, there’s no deduction T_T

🤦🏽‍♂️

[true glen]

Cellular i have note ,i see all clothes and skins in shop It has a download sign

Even though I'm loaded with all the resources I'll go crazy

[rancid mountain]

It’s just a network issue bro, it takes time

Try one day and get on WiFi even just for 10 minutes

[true glen]

I think that too

Thanks bro❤️

[rancid mountain]

Yes sir, no problem

[cobalt glen]

There is a hacker that is stealing accounts then unlinking them the hacker please ban this player the players ID is 5657566425

[sonic prism]

please add somethin to Balkan players have easy way to connect in automatching…only one balkan language will be enough..pls

[coral pendant]

The code to change the email password inside the game does not reach my email, what is the reason ?

[tardy gazelle]

Welp ban is coming 😭

[storm flume]

Please contact the customer service for further assistance, @coral pendant. Refer to subpoint 5.4 in #faq for further information.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @cobalt glen. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[green agate]

You should put this inclusive suggestion into our #old channel.

[worldly lion]

MANIN

[feral forge]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @worldly lion.

[viscid turtle]

hello my account was banned and was just stand in lobby and i dont know why and didnt do any thing

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viscid turtle.

[river dragon]

My Gyroscope has stopped working anyone know how to fix it Gyroscope is always on but still isn’t working i’m using iphone 11 pro max

[timid ether]

Will there new update come with the feature of mobile number Unlink?

[fallen pilot]

Help mein

[hearty terrace]

hello there I need help

I'm a emu player

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hearty terrace.

[green agate]

No information on this, currently players can only change it I believe.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @river dragon. You can also submit a report in #old in compliance with the channel's pinned instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @fallen pilot. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@lime juniper i have matching time problem how to fix it can take to much long time

[green agate]

Unfortunately, matching times are not something that our team can help with since there are many factors at play. You can try to switch your perspective or language filter to see if that helps.

[static zephyr]

Hi everybody. I need help. Who is support?

[pure meadow]

Can gfx lead to ban our I'd???

[static zephyr]

I was accessing my Pubg account via facebook. But my facebook address was stolen. I linked my pubg account to gmail address. The hijacker can log into pubg at the same time as me. Can't get it back on Facebook. What can I do?

[green agate]

Yes.

[green agate]

We cannot help you with this through the community. In order to access your account, you will need to contact Facebook's customer service or the in-game Customer service center.

[desert dagger]

Im reaching out to customer support about a hacked account and they are asking me for a purchase receipt of a purchase i made 3 months ago,but i didn't make any purchases 3 months ago,i think it was the hackers
But when i say that they reject and say i didn't give enough info
Is there any other way i can verify that the account is mine? :((
Please,i need help
I already input my exact account creation date

[atomic oracle]

Hi. My twitter account was hacked and i can't login my pubg mobile account anymore please help

[storm flume]

Please contact the customer service for further assistance, @atomic oracle. Refer to subpoint 5.4 in #faq for further information.

[vast wagon]

When i try to enter metro royale i got beta testing bla bla like 1.5 month how to fix it

[celest shadow]

Please do not self-promote here, @dense palm.

[celest shadow]

The answer is in the screenshot you sent.

[south cipher]

My account is hacked and banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @south cipher.

[viscid sandal]

Hlo pubg I want to disable my secondary verification of pubg account

Plz help

@celest shadow @polar marsh plzzz help

[misty lantern]

hello, my money was withdrawn against my request Google pay It doesn't show, what can I do?

[celest shadow]

You can disable it from the basic settings.

[viscid sandal]

@celest shadow

[night cloak]

Is there a way too repair the Hand Bug i deinstall and doing all i think

Maybe something in Data Folder that i get too delete or something

[celest shadow]

Can you provide a screenshot of your issue?

[viscid sandal]

@celest shadow option is not showing to turn off

[celest shadow]

Are you the one who enabled the secondary verification, @viscid sandal?

[viscid sandal]

Yes @celest shadow

[celest shadow]

Can you please try performing a routine repair from the login menu?

[celest shadow]

Where did you download the game from?

[viscid sandal]

@celest shadow playstore

@celest shadow plzz help bro🥲

[celest shadow]

Please send a screenshot of your Google Play Store payment history instead:

Payment and subscriptions > Budget and history

[viscid sandal]

@celest shadow ??

[desert dagger]

Anyone ? :(((( pls

[celest shadow]

Please reinstall the game from the Google Play Store. If the issue persists, please contact the in-game customer service for further assistance.

[viscid sandal]

Ok

[night cloak]

I did Routine Repair

:(

Is there Data folder like "Hand" or something

Haha

[timid ferry]

Hello. I have an issue with PUBG Mobile on gameloop. Whenever I try to play it, the update installation is stuck at 0 and then gives me network error after a few minutes. I have deleted and reinstalled gameloop so many times but it doesnt works.

[misty lantern]

@Piston It is not visible but the money has been withdrawn

[celest shadow]

Do you have the HD Resource Pack downloaded?

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[timid ferry]

It doesnt say anything there.

[celest shadow]

We do not provide support for GameLoop emulator here. Please refer to the website for support.

[short igloo]

Is the core circle mode staying until this season ends or will there be another event mode

[storm locust]

@celest shadow many people say rank arena Come on 27june
Do you have any information boutt that

[celest shadow]

We will get back to you regarding this soon.

[celest shadow]

No information in this regard. You may keep an eye on #news.

[storm locust]

https://cdn.discordapp.com/emojis/836816057704251452.png?v=1&size=64&quality=lossless

[night cloak]

I can only Download HD Paket for the Lobby

Hm

[whole wedge]

why?

[night cloak]

I deinstall and Download now the HD version

800mb

[whole wedge]

noo

update emu ??

why 2 month

[polar marsh]

Please refer to the private message from @polar marsh for further information, @whole wedge.

[celest shadow]

Did it helped?

[lethal pilot]

hello, yesterday while playing on the phone, I got a game error message in the middle of the game and when I entered the game from the game, it says your account was frozen for a while due to an unusual reason detected in the emulator.

I'm not an emulator player, I'm playing on the phone, I wrote to the in-game support, always the same answers, I rank, please open my account

banned for 2 months

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lethal pilot.

[night cloak]

No Lol

[celest shadow]

Feel free to submit a bug report in #old.

[fleet ember]

In Explore Livik, I have travelled a lot more than the 8000m to complete the task, but I have not been credited for it

[desert dagger]

Can someone help me pls,i have never purchased anything in the game but they are asking me for purchase receipts (which i don't have) and they aren't giving me any other ways to verify that the account is mine,please can someone help me talk to someone so i can verify the account is mine :((((
I think the hacker purchased something and its counting that

[cyan citrus]

Unfortunately, the only way to get help for account related issues is through the customer service, @desert dagger. You may try to contact them again.

[cyan citrus]

Please perform a routine repair of the game and try to complete the mission again.

[desert dagger]

But it keeps leading me to the same thing ,is there any other way to verify my identity?

[cyan citrus]

Sadly, no, @desert dagger. As mentioned earlier, you can only get help through the customer service.

[night cloak]

Wow

[kindred zealot]

my server was randomly changed.

how do I change it

[storm flume]

Please contact the customer service for further assistance, @kindred zealot. Refer to subpoint 5.4 in #faq for further information.

[kindred zealot]

It’s a bot

Same answer every time

[flat meteor]

How do I remove this user guy and bannnned guy from my popularity. They are not in my friends list. So I cant block them.

[chilly isle]

I have a problem, I can't download maps in PUBG
(gameloop)

[junior birch]

It is unfortunately not possible. You may provide your feedback regarding this in #old.

[junior birch]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[fathom plinth]

Hello, this video is promoting hacks, can you guys take it down? https://youtu.be/FCaeaqv9KMk

[desert dagger]

@cyan citrus is the legit? Or am i getting scammed

[deep rapids]

Hi. My account was stolen. Can you help me

[night cloak]

fake

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @fathom plinth.

[celest shadow]

No, it is not. Please refer to our #735483472432594994 for further information. We have permanently suspended this user.

[storm flume]

Please contact the customer service for further assistance, @deep rapids. Refer to subpoint 5.4 in #faq for further information.

[desert dagger]

Thanks

[night cloak]

Hello everyone. An account was stolen, I contacted the support service three times, they don't even answer, is there support here? Help me at least ban my account

[visual kestrel]

Hello everyone. I was doing an Evo-Strategist task today and everything was fine until the 190th match. After him, the results simply did not count. Help please.

[celest shadow]

What is this task? Can you provide a screenshot?

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[modest shore]

i know my name but i forgot my password what can i do

[proud bolt]

Hi again, it happened in my recent match. I unfortunately couldn't record it. It happend OFTEN. 2 people on bike , went past me, I saw no one. he jumped off and I knocked him, second one appeared out of nowhere. You can see why I'd be frustrated

[cyan citrus]

You may report the issue through#old in compliance with the channel's pinned instructions, @proud bolt.

[cyan citrus]

Could you please elaborate?

[modest shore]

I signed up with a Twitter account. But I don't remember my Twitter account, so I can't log in to my pubg account. 51663278506 is my ID.

[cyan citrus]

You may need to contact customer support of your social media account for further assistance with this:
https://help.twitter.com, @modest shore.

[modest shore]

Thank you but I don't remember my Twitter account

[cyan citrus]

If you have only one login method connected with your PUBG MOBILE account, you will first need to recover access to it by contacting the respective customer service as mentioned above, @modest shore. Your other option is to create a new account and continue playing the game.

[clear jackal]

Hi my account was lost can you help me

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with account related issues, @clear jackal.

[modest shore]

thank you

[frozen plaza]

When I try To link my Facebook acc with Pubg

[cyan citrus]

You're welcome!

[cyan citrus]

This means that the same Facebook account has already been linked with another PUBG MOBILE account. Please unlink the Facebook account first from different account or create a new account.

[ashen canopy]

Hello, after the update appeared bug with sound, shooting further 100 meters deafens and steps heard from the side in which turn, help

[cyan citrus]

What is the device you're using and from where you downloaded the game, @ashen canopy?

[ashen canopy]

iphone 11, Russian

[frozen plaza]

I have Unlinked My Facebook Acc With Pubg Acc I have Also Check To be sure
I tried to link Same Facebook acc With Another Pubg Acc
It show's. This Facebook acc is already linked to another character

I have Already Talked With PUBG Mobile Bangladesh Discord Server
They Said This is A bug

Then I Reported the bug
They said I might take some time

[cyan citrus]

Please perform a routine repair of the game from login menu and restart your device. Try to play again and see if it will make any difference.

[cyan citrus]

Please be advised that even if you did not finish creating a character and just used the account to log into the game, you will not be able to link it to another account. If you believe this is a bug, you may submit a report of the issue through#old in compliance with the channel's pinned instructions or contact the customer service in-game for further assistance.

[frozen plaza]

I did not finish creating A Character

I can Give You SS

Or Video

[cyan citrus]

Even if you did not finish creating a character and just successfully logged in on the login menu, you will sitll not be able to link it with another PUBG MOBILE account, @frozen plaza.

[frozen plaza]

I think that's the Prb ;-;

I logged in on the login menu
;-; but But Didn't create an account

[cyan citrus]

Then you will not be able to link it with another PUBG MOBILE account, @frozen plaza. Please unlink it first or create a new account.

[frozen plaza]

:v Man it Takes 30 Days Login and 7 Days Unlink Time Bruh

[cyan citrus]

Not something we can help with, @frozen plaza. Please refer to my previous response again.

[frozen plaza]

Ok Thnk for the Help

[cyan citrus]

You're welcome!

[ashen canopy]

didn't help

[cyan citrus]

Try to reinstall the game, @ashen canopy. If the issue persists, you may need to reset your device settings through Settings  > General > Transfer or Reset iPhone > Reset > Reset All Settings.

[mighty musk]

Hell My account got banned for 10 years without using cheating tactics

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mighty musk.

[versed egret]

My account banned with out any cheating can anyone help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @versed egret.

[bold pagoda]

Can the Eagle Eye suspect's voice chat be heard?

[quick moat]

my account got banned 10 years without any reason ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quick moat.

[sick shale]

Can you elaborate?

[bold pagoda]

Well, when checking a person through the eagle eye investigator system, is the voice chat heard by the investigator?

[sick shale]

No, investigators cannot hear the voice-chat between the team players.

[brazen cradle]

What device are you using to access the game ?

[warped slate]

Xiaomi poco f3

[night cloak]

Hello

Ben because of the fps 90 program

Hi, I was blocked for a few months because of the fps 90 program. I do not know. I also deleted the program and reopened it. I spent $ 20 or $ 30 or more. I was boycotted because of this program. I do not know why I was sanctioned. Please check because I was banned due to fps program.
Please check if you can
I have some of my videos in my account to listen to

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[warped slate]

After updating Pubg mobile, when entering the game, it says the error "timeout exceeded". After several such errors sends back to the account login page. Help me please.
translated with the help of Google translator, since I am from Ukraine and my English is very poor

[placid tapir]

Just some evidence that this guy makes team in a solo match

[charred quartz]

Hi excuse me
Why I can't log in any thing Twitter number Facebook I can't even make guest acc

[modern pond]

Why is this email or mail not working?

[storm flume]

Please do not use languages other than English, @green hill. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @green hill.

[serene umbra]

Lol

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @serene umbra. You can also submit a report in #old in compliance with the channel's pinned instructions.

[topaz rampart]

Uh I got a question I don’t know if it’s my device display or if it’s the game, but when i am scoping in and I try to crouch it won’t let me it’s like if I’m not pressing the button but it lets me prone while I’m scoped in.

[floral bloom]

Helo admin, my account has been hacked. I have reported to CS about this and they said will inform within 30 days. But so far, they're still not contactted. Right now, this account has even been banned. Could you please help me to recover my account back? It Means a lot to me because i spend "a lot" of money. Thank you

[undone prairie]

I'm confused... wasn't the core circle mode gone??? and why did the castle already explode?

[brittle flint]

@green agate

Hi

There is a problem with the game.

Emoji button not visible while in game

some players encountered this error

[brittle flint]

Yes sir

[green agate]

Please report this issue in our #old channel since this is a bug and not a game-related question. You may also report it inside of the customer service center if applicable.

@topaz rampart

[brittle flint]

Is this guy customer member?

[green agate]

I am not an employee of Tencent. Only a volunteer moderator.

[brittle flint]

I see

I need tencent worker

Mod's doesn't know any game bug problem i we need fix solution

[celest shadow]

For account-related issues, please contact the in-game customer service for further assistance.

[toxic crag]

Hello, is buying UC using Huawei in app purchases safe?

[glass bane]

My account got banned for 7 days without reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glass bane.

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Alright so i wanted to change my region as i wasn't getting the same events as my friends so i used VPN and changed it , that was like months ago now the option to change the region is gone iam not getting events anymore , i want to change it back to my region

[final spear]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

That's why the "Country/Region Settings" option is not available in your account's basic settings.

[night cloak]

So in this case what can i do my account was mena forever and i thought i would change it for a while then change it back as my location shows MENA region, what can i do

[final spear]

There's nothing to do, you can't change your in-game region. Should you have any more questions or require any further assistance regarding this, contact the customer service in-game.

[night cloak]

Sure , thank you

[civic wren]

@celest shadow , but how can you get the winner's frame on a permanent basis?

[celest shadow]

As of now, you can only obtain it for 30 days.

[civic wren]

when will it be possible to receive on a permanent basis?

[celest shadow]

No information in this regard.

[civic wren]

understood

[hearty vector]

How can I get ahold of pubg support about my account that go hacked but i triedd logging in via twitter/email

said unrecognizedd device please enter code sent to

unknown number

[storm flume]

Please contact the customer service for further assistance, @hearty vector. Refer to subpoint 5.4 in #faq for further information.

[hot sentinel]

Why did you ruin the premium crate! Pubg mobile is just getting worst day by day.

[modern pond]

How can I contact a PUBG Mobile representative inside the Discord server?

I can't, isn't it reasonable to make PUBG Mobile like this system and a huge amount of amounts and rewards within the Discord system, and there is no official representative of PUBG Mobile

No one should be afraid of those laws that you put in place when speaking in order to solve a problem that no one can help

Everyone says that you are a Tencent representative. Isn't it conceivable that a Tencent representative cannot intervene and solve such problems?@lime juniper

Technical support for the game is present inside the game and in the global PUBG Mobile server?

About 1 year ago, no one has had this problem. I don't know what the reasons are and what is the reason for that official refusing to accept me. He may act racist towards me in a content creator program.

When I ask for an explanation of the reasons, and this is a human right, if a problem occurs to you, you can ask for an explanation of that problem and what are its causes

I came here for help, not for problems. There in the intended community no one helps everyone there. They don't help and they don't respect the creator.

[thorny palm]

How to download pubgmobile lite for ios

[celest shadow]

Feel free to provide your feedback in #old.

[celest shadow]

How can we help you?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @thorny palm.

[thorny palm]

Then where to talk about pubg mobile lite??

[celest shadow]

You may browse Google for its communities.

[modern pond]

I am a YouTuber and a content provider for the PUBG Mobile game. I do not have the right to join the Content Creators Support Program ... that person does not agree to my request to join and when I refuse, the reasons are not given as well. 1 year has passed and I am in this case

When the proposal is submitted a second time, it will be considered as a duplicate, and I do not want that in order not to violate the rules and laws of the server

[celest shadow]

To find a better-suited content creation program for you, please refer to subpoint 3.1 in #735483472432594994 for a list of our regional communities.

[smoky zealot]

Hey does anyone know if we have to sing the entire 3 mins long crystal power song for the cover event? Or singing for like 1-2 minutes will work?

[celest shadow]

Please refer to the event rules for further information:

https://www.pubgmobile.com/en/event/CRYSTAL_POWER_COVER_CONTEST/contest_rules.html

[smoky zealot]

Thank you so much ☺️

[modern pond]

I am not allowed to join a non-community community even though my community does not agree to my joining

I wanted to join another community of content makers in order to stay away from that community with a custom that doesn't provide help and treats me with racism, but I can't get my country in your community

[celest shadow]

You may refer to the roles section in #735483472432594994 for further information on how to apply for the content creation program. You will be contacted when you are selected.

[modern pond]

My country does not exist in the creator of the content of this community?

[celest shadow]

If that is the case, you should apply for the content creation program offered by your regional community instead.

[modern pond]

I have to apply in another community, but this recipient does not provide assistance and is not approved. The reason for rejection is not known to me, although I did not violate all the conditions and fulfilled all the conditions

[modern pond]

I am being rejected, what is the reason I don't know?

[celest shadow]

If you are not selected, it means that you do not meet the requirements of the program. We are the global community and are not involved with regional activities.

[modern pond]

The conditions required for the content creator to join are available to everyone, and all of them are met by me and the investigator. There is nothing lacking in this for me, but with that my request is rejected

When asked to know the reason, the reason for the refusal is not given

[celest shadow]

As aforementioned, we cannot help you with this as we are the global community and are not involved with regional activities. Please contact the moderation team of said community for further assistance.

[shrewd oriole]

Hello

My account has been stolen

I have the third link, the Facebook, the hacker with the secondary connection

What do i do

[storm flume]

Please contact the customer service for further assistance, @shrewd oriole. Refer to subpoint 5.4 in #faq for further information.

[sullen bay]

Hello, please give the official mail of the developers

[clear jackal]

I have lost my guest account I want to recover it

[atomic oracle]

Hi my account was liked to an e-mail by a hacker. I recovered my twitter but need to remove the intern email. Please help

[shadow rock]

Hi, how do I become a pubg mobile partner to sell UC? If anybody know please help! Thanks!

[compact oar]

If you have lost your guest account and would like to recover it, please contact the customer service in-game.

[compact oar]

Please contact customer service in-game for further assistance.

[clear jackal]

I have contacted to the customer service but they need the exact date of registration and last logout

[vestal bone]

Hello
Someone hacked my account to cheat in game and got my account banned.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vestal bone.

[celest shadow]

The customer service's e-mail address is [e-mail].

[celest shadow]

You cannot. We recommend players to only purchase UC in-game or through https://pubgmobile.com/pay.

[mossy viper]

Hello , please why my mobile Xiaomi 11T pro does not support 90fps although it is a snapdragon 888 and 12GB Ram ? Although the lower version Xiaomi 11T supports 90F fps. Thanks for help

[junior birch]

If you cannot access the option despite of your device meeting the requirements, it may be supported in the future instead. You may submit:

▫️ https://forms.gle/e1cyNbdzbbhAuYWQ6.

[nocturne totem]

Hello

That hacker got into my facebook and he got into my pub g game then linked his gmail link I got my facebook back but i can not unlink gmail and i do not know What is their gmail name? Do you want to disconnect the gmail link from my account? Please disconnect gmail link

[storm flume]

Please contact the customer service for further assistance, @nocturne totem. Refer to subpoint 5.4 in #faq for further information.

[dim hazel]

I have some issue related to BETA PUBG MOBILE. Can I get help here?

Please reply

[cyan citrus]

What is the issue?

[dim hazel]

.

[cyan citrus]

What is the issue you have with beta version of the game?

[dim hazel]

I have downloaded training ground but it's showing the download icon and it's unclickable. I am not able to enter the ground. I have even restarted my mobile.

[cyan citrus]

As this is the beta version, such bugs may be expected. You may submit a report of the issue through #old.

[fossil coral]

Where i can Report Someone Playing with Cheats On Live stream?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @fossil coral.

[indigo hedge]

How to winn uc .plz help me because i have no uc

[desert dagger]

Can someone elaborate what it means by IP adress of account

[worn pier]

There is a guy from this discord claiming to work with hauwei dming pubgm creators about partnerships I’m not sure if he legit but seems sus to me <@&481161015728406538>

[nimble laurel]

Hello, I need help because my account has been hacked and has been linked to the hacker’s phone number. Please contact me

Can somone help me please💔 i cant log in to my account

I spoke with the customer service in Pubg, but I did not get a clear answer so far

[cyan citrus]

Please reach out to the customer service in-game for further assistance with compromised accounts, @nimble laurel.

[cyan citrus]

Please share a complete screenshot.

[nimble laurel]

Customer service asks me a specific date to link the account within the game but I can't remember

But I have payment receipts

Can the hacker unlink all the programs within a week?

Sorry to bother you, but I need an answer

[cyan citrus]

You will need to provide them with the required and accurate information, @nimble laurel. They may otherwise will not be able to proceed with your request or the request may take longer than usual. To find out the registration date of your account, one thing I can suggest is to check the linked date of PUBG MOBILE in your social media account settings.

[cyan citrus]

Please use the #discord channel for matters regarding this Discord server.

[azure forge]

hello, phone and e-mail has been added to my account by someone else and I want to remove it. I spoke to customer service in-game. they ask me for the full registration date of my game account and they do not help. Should I have taken note of this when I registered in 2018? I can't remember it.. what can I do?

[cyan citrus]

Please reach out to the customer service in-game for further assistance with compromised accounts, @azure forge.

[azure forge]

I do but I get negative response for days. is there any other way?

[desert dagger]

@cyan citrus

[cyan citrus]

The only way to seek help for compromised accounts is through the customer service.

[cyan citrus]

Sadly, I'm not aware of the second part. Please redirect the question to the customer service.

[azure forge]

They ask me for the exact registration date, as far as I know, I tell them, but they say it's wrong. Is there any way to find out?

[cyan citrus]

To find out the registration date of your account, one thing I can suggest is to check the linked date of PUBG MOBILE in your social media account settings, @azure forge.

[azure forge]

yes i did that but i still haven't got a positive response they are not helping me but i am the account owner!

[cyan citrus]

We unfortunately will not be able to help you with that through the community any further, @azure forge. You may try to contact the customer service again.

[azure forge]

okay thanks

[cyan citrus]

You're welcome!

[fervent hill]

hi can help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fervent hill. Remember to read through #faq before asking questions in the support channels.

[hollow fox]

Hello i just got banned due to playing with a cheater.. but this cheater is not in my friend list and and i dont even know him i just played 1 game with and got banned.. any help please?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hollow fox.

[lone flax]

someone aceess my pubg id using number and deleted my device as trusted device and changed mobile number please help.

[storm flume]

Please contact the customer service for further assistance, @lone flax. Refer to subpoint 5.4 in #faq for further information.

[warped slate]

After updating Pubg mobile, when entering the game, it says the error "timeout exceeded". After several such errors sends back to the account login page. Help me please.
translated with the help of Google translator, since I am from Ukraine and my English is very poor

[storm flume]

Please do not use languages other than English, @opaque smelt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Please share a video recording of the issue you are facing and mention your device.

[random kraken]

Hi Moderator

[warped slate]

One minute please

[warped slate]

https://youtu.be/_lbaYLlhhp0

[random kraken]

I Haven't Use Any Third Party Application To Modify Games And I got 10 Years ******* Hope You Understand Stars I Was Streaming On Youtube And I Was Streaming On Display Capture I've all The Proofs That i was not using Any Third Party Application So,

[polar marsh]

Please refer to the private message from @polar marsh for further information, @random kraken.

[warped slate]

Poco f3 8/256

[cyan citrus]

I'm unable to clearly see this error message, @warped slate. Could you please take another clear screenshot and share it here? Also, please change the game language to English from the login menu before doing that.

[compact steeple]

I played 4 games and couldn’t complete none, the server is disconnecting… it’s frustrating and there’s no issue with my network at home

[warped slate]

please wait 5-10 minutes for the video to upload to google drive

[cyan citrus]

A screenshot of the above error message in English would be enough, @warped slate.

[cyan citrus]

Please mention your country and the device you are using.

[warped slate]

this window was not there this time

[warped slate]

https://drive.google.com/file/d/11pXk9ZDxXdGW5T-ISDkKEEkfFl8Y_ZP7/view?usp=drivesdk

watch this video

[raven lichen]

@celest shadow

<@&481161015728406538>

I have question quick

[celest shadow]

How can we help you?

[raven lichen]

If I traded my acc and I use Twitter

How fast can I get scammed

@celest shadow

Bru

<@&481161015728406538>

Anyone?

[celest shadow]

You are prohibited from selling, gifting or lending your account to anyone as this is against PUBG MOBILE's terms of service. We will not be responsible for any loss made and cannot guarantee the security of any account if trading and sharing of game accounts are done. We recommend players to use their own game accounts and not share their login credentials with anyone.

[raven lichen]

Ah ok

[agile root]

Hi, i am playing pubgm on black shark 4 on 90 fps on the lowest possible graphics setting and i am experiencing drops of up to 40 fps for prolonged amounts of time, this is unusual and frankly ridiculous. Is there anything i can do to get better fps?

Phone is also relatively new and works well in every other game and with other software

[junior birch]

Please refer to sub-point 4.6 and/or 4.7 in #faq for further information, @agile root.

[agile root]

🗿

[agile root]

I am playing with a cooler and my battery is 75%, the game especially in tournaments drops lots of frames when it shouldnt, for instance in the last few zones there are around 10 people, ive had more in ranked games, and the game is giving me around 40 fps...

[spiral bloom]

Hi Im have a big problem in PUBG.
Recently my pubg account was banned. Because of the reason my teammates using cheating. But unfortunately my account was banned for 1 year.

My account banned history showing like this.

16.07.2021 banned for 30 days
20.07.2021 banned for 10 years.

Both are wrong decision. After that my account was retrieve. Only 1 day banned.

After that monday my account was banned for 1 year.

Can you give a best solution for me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spiral bloom.

[agile root]

I have gotten a link privately saying that the concerned team will take it further if i file in a complaint but it also asks for very sensitive information

It asks for my twitter passcode

Which understandably i will not share

He is asking for sensitive information

[sick shale]

It's not. Please refer to #735483472432594994 for further information.

[agile root]

I see

His reasonings to the twitter passcode thing were Very shady

[left badger]

hi i have a problem

[agile root]

Good thing i decided to comfirm first

[left badger]

The change country button does not exist

Who can help

[sick shale]

If you have selected a region from the European continent while creating the account, you will not have an option to change the Country/Region.

Advertisements aren't allowed in the server, @night cloak.

[night cloak]

I’m asking not advertisements

[night cloak]

Hey guys

[hoary crag]

How can I contact the authorities? My account is hacked

[storm flume]

Please contact the customer service for further assistance, @hoary crag. Refer to subpoint 5.4 in #faq for further information.

[lilac musk]

Can someone help me to support PUBG?

[cyan citrus]

How may we help you, @lilac musk?

[lilac musk]

I took that 10 years of injustice and I did not play with this hack and my account was opened by someone I do not know, which is a computer and I am a phone (redmi not 10s) and almost plays with it because the account took Ban 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lilac musk.

[night cloak]

Okay so when I turn on gyroscope I disable gyroscope reverse it still moves l

[hoary crag]

My account was stolen, how can I reach the authorities?

[storm flume]

Please contact the customer service for further assistance, @hoary crag. Refer to subpoint 5.4 in #faq for further information.

[prime hazel]

i am really struggling to find a good button layout. i played the game a couple years back but now im coming back to the game i think everything is to far out of centre of the screen. is there an easier way to move a set of buttons further to the middle of the screen or do i have to move everything individually?

[night cloak]

Dear Pubg MOBILE Official, I am 5554549341
The Owner of the ID Heads Account, Mr. Gökhan, The Game is Always Active and I am functional in accordance with the Rules
My account has been blocked from the game for 10 years on June 17, 2022
claims that this obstacle is something bad done to me
and I would like to buy or think absolutely no paid uc in my account
I do live broadcasts on many platforms.
After a friendly confirmation of my account being re-examined
I want my account opened
Mr. Gökhan 5554549341 Your player.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[hoary crag]

Özelden yazdım bakar mısınız lütfen

[hoary crag]

Help me

[prime hazel]

if you tell them what your issue is then they could probably help you, just saying 'help me' isnt very helpful yourself

[hoary crag]

I say my problem but it doesn't work

[misty scaffold]

What happens if i upgrade the royal pass and some gift it to me

[hoary crag]

My account was hacked, the phone is connected, I can't log in

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @hoary crag.

[silk anchor]

I want to leave the crew I'm in but the crew owner has locked the crew and doesn't allow us leave. Please help me
@warm wren

@junior birch

[junior birch]

It is unfortunately not possible if the All-Talent Championship have started, @silk anchor.

[hoary crag]

If I knew that place, it is not written in Turkish.

[junior birch]

It will be converted into Royale Pass points.

[misty scaffold]

How many

[junior birch]

I do not understand on what you mean here. Can you please rephrase your sentence?

[hoary crag]

@junior birch Can you show it with a photo?

[silk anchor]

It has ended and we didn't make it to semifinals

@junior birch

[junior birch]

Same value as the royale pass.

[silk anchor]

That guy is ill minded and does not let us leave

I need urgent help

[misty scaffold]

So i will take 360 royale pass points

[junior birch]

Yes.

[misty scaffold]

Thanks for help

[silk anchor]

@junior birch please help me sir

I want to leave and the crew is locked

[hoary crag]

Do you have a photo of the place you call #faq?

[silk anchor]

He doesn't open the crew

[junior birch]

You can contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[junior birch]

You are welcome!

You will have to wait until the All-Talent-Championship tournament ends, @silk anchor.

[hoary crag]

Is it in Turkish? I don't understand, the translation is wrong

translation is wrong

[silk anchor]

Thank you dear @junior birch

[junior birch]

You are welcome!

[night cloak]

Hello

Can help me

[junior birch]

How may I be of assistance, @night cloak?

[night cloak]

My account is banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[olive dust]

Help me

[ruby ember]

im banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ruby ember.

[paper pumice]

I am banned please help

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @paper pumice.

[tacit lodge]

здравствуйте, помогите восстановить аккаунт. у меня украли аккаунт.

[rancid mountain]

Hey team, is the Is cloud management by device or by account?

[white canopy]

How can we send questions here?

[maiden flame]

Hey Team , Any One Is Here ?

[vestal frost]

Hello, I bought UC from you in the game, money was debited from the account, but the game currency (UC) was not credited to the account, What should I do? all payment receipts are present, I'm waiting for 3 days already.

[storm flume]

Please contact the customer service for further assistance, @vestal frost. Refer to subpoint 5.4 in #faq for further information.

[green agate]

That is a news post, not a Q&A with the developers.

[green agate]

#activities

[storm flume]

Please do not use languages other than English, @tacit lodge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[vestal frost]

I have been writing for 3 days with no response no greetings

[oblique sequoia]

I think he’s asking if there is any support team here lmao

[vestal frost]

Yes, that's what I mean

[pure bone]

I found the bug that i can check friend's popularity even they hiding it,where do i report it ?

[maiden flame]

I Need A Help .

[green agate]

Please state your problem or issue.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @pure bone. You can also submit a report in #old in compliance with the channel's pinned instructions.

[green agate]

Unfortunately, the in-game customer service can take a long time to reply due to how many cases they receive a day. Please wait until they can get to your request.

[vestal frost]

And where exactly should I write to them?

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[maiden flame]

My Facebook Account Has Been Closed , Can I Restore My Pubg Account Without Facebook ?

[storm flume]

Please contact the customer service for further assistance, @maiden flame. Refer to subpoint 5.4 in #faq for further information.

[oblique crown]

Hi where I can report Instagram group of pages selling cheats?

[tepid basalt]

I have been having this issue in my account how to fix it?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @oblique crown.

Please contact the customer service for further assistance, @tepid basalt. Refer to subpoint 5.4 in #faq for further information.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thorny badger.

[tepid basalt]

How long is the cooldown period for uc error

Sorry for the spam but i cant buy UC from inside the game the message is UINBALCK can you help?

[storm flume]

Please contact the customer service for further assistance, @tepid basalt. Refer to subpoint 5.4 in #faq for further information.

[dapper palm]

بدر الظفيري 🇰🇼❤️🇰🇼, [٢١/٠٦/٢٠٢٢ ٠٧:٠١ م]
Hi, PUBG Support Team,
it has been banned My
PUBG
PUBG account by mistake
MOSILE
and I need your help to fix
that Wrong (prohibited for
10 years). I didn't use any
kind of Hacking or trying
to cheat in any games so I
think you should Review
recent activities in my
account and make sure
ayJ
is dinall
there are Nothing to
block my account, all the
information was included,
and I paid and tired my
account. I hope you will
unblock the ban, Hope
you will verify this issue
as soon as possible.

5291991288

[storm flume]

Please do not use languages other than English, @dapper palm. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dapper palm.

[solid coral]

Hello, yes, you are right, but I did not know what this program is. I downloaded it from Google Play. I'm really sorry. Please help me. I made a mistake. I will make up for it. I want to launch Twitter. Let me make up, I am very active on Instagram, my name is arsalanfubu, please correct my mistake and unblock me/Hello Pabji Mobile, please help me get my account out of the bin. God, I made a mistake. I will make up for it. A small opportunity, I promise to compensate, I only have this account, God help me, the last ticket 😭🙏
Id Account:5846587781
Account Name:亞VENʘ爪亞ARS😞

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solid coral.

[dim hazel]

I want ask that concept of BETA PUBG MOBILE official or not?

[storm flume]

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @dim hazel. For more general information, please refer to https://bit.ly/3BT8RKg.

[tepid basalt]

I have an issue with purchasing UC inside the game it said UINBALCK 1138 is there a solution and if there is a wait time how long is it?

[storm flume]

Please contact the customer service for further assistance, @tepid basalt. Refer to subpoint 5.4 in #faq for further information.

[obtuse patrol]

I hope pubg can create a micky mouse costume. Or at least head gear or bag 🥺🥺🥺

[sick shale]

Feel free to use #old for this.

[modest charm]

Hacking channel Report form

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @modest charm.

[knotty pecan]

seems like hacking still works

[indigo ruin]

please my account has paned 10 years buy some one has stolen it and i have reborte about i befor the pan i need to remove the pan from my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @indigo ruin.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @knotty pecan.

[barren mural]

My pubg mobile account was hacked. Can you help me?

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @barren mural.

[rancid mountain]

Hey guys so I have chosen my preferred attachments but they do not apply to my weapons in game, why is that?

[rancid mountain]

You need to contact in-game customer service for this issue.

[tepid basalt]

I did and they didn’t provide anything

[rancid mountain]

You must wait; what may have caused this is a chargeback to your bank. So you may owe pubg money.

Is the error code you receive 1138? @tepid basalt

[knotty pecan]

he is clearly hacking

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @knotty pecan.

[tepid basalt]

Yes

Sorry for the late response

@rancid mountain

[night cloak]

hello i have a problem if you can help i would be very happy. My tr account has become global and I cannot convert it to tr. I live in Turkey, but because my account is global, I can't get UC and the events seem different to me.

[split wing]

Good day. How to contact those support? With a real person, not a bot

[urban knot]

My account got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @urban knot.

[junior birch]

You can contact the in-game customer service. Refer to sub-point 5.4 in #faq for further information.

[proven gate]

#questions Hello, I have such a problem, I completed the task of a royal pass to kill 8 people from a mosin, I had 5 kills in the match, I made 3 kills, I go into the map and see that it was counted, I go in the task says that I completed 1 kill on the screenshots of the proof, of course you can make sure this is my game ID 5185944493 I would like this task to be credited to me and recalculated, I'm just not a fan of playing with sniper rifles. Thank you for your attention.

[night cloak]

?

[tepid basalt]

@rancid mountain you can dm me if thats okay?

[proven gate]

#questions Hello, I have such a problem, I enter the game on 22/06/2022 and go to the event with the bears and see that the last three tests have been completed but they didn’t give me a clap so I haven’t played yet, you can check what happened my game ID 5185944493 there are also screenshots. Thank you for your attention.

[junior birch]

Could you please elaborate, @proven gate?

[night cloak]

#questions I have a problem I want to join a paradise scrims discord server but That I want to verify my num in a discord server but it's asking me a code but I didn't get any code so how I write there

[junior birch]

This channel is reserved for PUBG MOBILE-related issues, @night cloak. Please contact Discord for this matter.

▫️ https://dis.gd/contact

[proven gate]

What exactly are my two complaints?

[hoary shell]

welcome
My account got banned by mistake, please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hoary shell.

[clear jackal]

I have lost my guest account what can I do?

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @clear jackal.

[junior birch]

Please provide an attachment of the issue you are facing.

[clear jackal]

But they need the exact date of registration what can I do?

[junior birch]

You will have to provide the registration date, @clear jackal. There is nothing we can do to assist with such inquiries.

[clear jackal]

Where can I get the registration date?

[proven gate]

Hello, I have such a problem, I completed the task of a royal pass to kill 8 people from a mosin, I had 5 kills in the match, I made 3 kills, I go into the map and see that it was counted, I go in the task says that I completed 1 kill on the screenshots of the proof, of course you can make sure this is my game ID 5185944493 I would like this task to be credited to me and recalculated, I'm just not a fan of playing with sniper rifles. Thank you for your attention.

Hello, I have such a problem, I enter the game on 22/06/2022 and go to the event with the bears and see that the last three tests have been completed but they didn’t give me a clap so I haven’t played yet, you can check what happened my game ID 5185944493 there are also screenshots. Thank you for your attention.

[fossil kayak]

This shows when I log into my account for twitter in game after I put in all my login information multiple times and made sure it was correct

I tried restarting game and routine repair and still same thing happens

Now I am in time out for being able to log in again for screen going white

[frosty sorrel]

Hello there!I put 360 uc in the pub and they didn't come to me 2 days have passed and they don't come my id 51742810544

bro I've already spent the money and I haven't received uc

[ebon granite]

They are scam don't do it

That why I report it

[ornate grail]

Bonus challenge redemptions resets every week or?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @ebon granite.

[frosty sorrel]

will you be able to return the money or uc to my account, I have proof that I donated, please

[feral forge]

Purchasing UC via Midasbuy (https://pubgmobile.com/pay) and in-game are the only authorized methods, @frosty sorrel. We are unable to assist you in this regard.

[ornate grail]

@feral forge

[frosty sorrel]

(

[feral forge]

Unfortunately, I am not familiar with Bonus Challenge. Please wait for someone who knows it better to respond to your inquiry.

[ornate grail]

Okay thanks

[feral forge]

Have you tried to reinstall your Twitter application?

[ebon granite]

#questions I cannot find it the channel id which i want to report. I copy id but Google forms says wrong is there any other option.

[visual narwhal]

Can someone tell me what are the devices that are banned to use in any tournament?

[junior birch]

Please provide an image, @ebon granite.

[junior birch]

You can look out for the registration date in one of the linked social media accounts.

[junior birch]

Tablets/iPads and emulators are not allowed for use in any PUBG MOBILE official tournaments.

[ebon granite]

@saif

His channel name is net mechanics

[ornate grail]

@junior birch any idea when does the bonus challenge redemptions resets? Is it weekly or?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @ebon granite.

[visual narwhal]

How about the Blackshark? Rog? Nubia red magic? Not using the trigger during any tournament? Does apply to it also?

[ebon granite]

I reporting but how to find Channel identity verification

[junior birch]

iOS or Android phones are allowed.

[ornate grail]

@cyan citrus

[cyan citrus]

You may use a service like https://commentpicker.com/youtube-channel-id.php to acquire the necessary numeric identification.

[ebon granite]

I got it

I have written in channel id : ucdlkdl.... Id will be ok

[cyan citrus]

It should be mentioned at the bottom of the bonus challenge shop menu.

[ebon granite]

Do I will get the message that your report is being accepted or rejected

[ember lava]

My id got hacked

[storm flume]

Please contact the customer service for further assistance, @ember lava. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

You may check the status of your report from time to time.

[ebon granite]

Ok

[ember lava]

I have try everything my PUBG was link though email but hacker put his Mobile number and his social midea plz help me I have spend a lots of uc I can provide uc purchase proof

.

[ember lava]

I did everything which I can I have email to pubg but can’t get back email

[minor sphinx]

Why not options country region change krjp

How to change country krjp

[cyan citrus]

We unfortunately will not be able to help you with compromised accounts through the community. Please continue with the customer service.

[royal flower]

Does anyone know about the weekly match in our community? Is it US server or EU? Does it have doubled utility or triple or It's normal setting?

[ebon bear]

Hello , I have a follower. His integrity does not exceed 56, and a person plays singles matches, but integrity does not exceed 56. What is the solution?

ID:
5179938783

device: iPad pro

[vagrant tulip]

The player must play unranked and must complete the match in top 5 rank as i suppose

[cyan citrus]

Please refer to the pinned message in #matches for more information.

[empty juniper]

@everyone @cyan citrus can anyone know how to fix server is busy please try again later error code restricted are

[cyan citrus]

This issue usually occurs when you are trying to access the game where it is currently not available, @empty juniper.

[empty juniper]

@cyan citrus i am playing in emulator bro today only I am getting that message before yesterday also I played the game bro plz help

[cyan citrus]

What is your country, @empty juniper?

[empty juniper]

India bro

[storm flume]

Please refer to subpoint(s) 4.10 in #faq for further information, @empty juniper.

[empty juniper]

@cyan citrus plz bro help me bro

[tepid basalt]

@cyan citrus Do you know whats the error code 1138? When trying to buy uc

[cyan citrus]

Please share a screenshot of the issue you are facing, @tepid basalt.

[storm flume]

Please contact the customer service for further assistance, @tepid basalt. Refer to subpoint 5.4 in #faq for further information.

[flat cargo]

How do I report a hacker who is selling hacks on tiktok?

[tepid basalt]

I did contact support but with every question i have they end the conversation.

[flat cargo]

Anyone? @cyan citrus

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @flat cargo.

[fossil kayak]

No, I log in from the PUBG Mobile app to get my account in game

[nocturne eagle]

@lime juniper
I live in japan (playing KRJP version of pubg mobile )and play Asia server.
Till the day before yesterday everything was good.
But form the day before yesterday when i play scrims or tdm with my friend on asian lobby my ping remains on 214-256.
I checked my internet connection number of times but there was not any kind of problem.

When i play Classic on Asia server ping is ok but when i start playing scrims or TDM( Rooms) ping is really high.

Anyone who can help me out here ?

I am not able to join the game sometimes as well and my ping goes up to 264from 214.

Character id : 6259338124
Device: iphone xs
Network: UQ Mobile(Data) and SoftBank Hikari wifi
Country :Japan

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @nocturne eagle.

[lime wharf]

With your permission, my account has been banned for no reason. I need help
Character id : 5216297361
device : phone and pc my phone is huawei y7 prime 2019

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lime wharf.

[meager pumice]

How to check how much hours i have in pubgm?@cyan citrus

[mental dirge]

Why can't I donate in the game? <@&481161015728406538>

[cyan citrus]

It is only possible to check how many days/years you have played in the game.

[storm flume]

Please contact the customer service for further assistance, @mental dirge. Refer to subpoint 5.4 in #faq for further information.

[meager pumice]

Oke

[mental dirge]

@cyan citrus can you suggest me what to do?

[cyan citrus]

Please reach out to the customer service for further assistance, @mental dirge.

[devout ginkgo]

@cyan citrus how do I become a pubg vip ?and is it guaranteed

[cyan citrus]

Please refer to the Roles section in #735483472432594994 for more information, @devout ginkgo.

[teal star]

quick question how do u get ace master and ace dominator
it’s for the achievements

[cyan citrus]

Ace Master and Ace Dominator are the subsequent ranks of Ace, @teal star. You will get Ace Master at 4700 rank points and Ace Dominator at 5200 rank points.

[teal star]

oh alright thanks!

[cyan citrus]

You're welcome, @teal star!

[mint verge]

Apk link?

[cyan citrus]

You can download the APK for the game through the official website: https://www.pubgmobile.com, @mint verge.

[mint verge]

I'm from india i can't get it from playstore

Okay let me try

Not able to from official website govt has blocked it

[elfin canopy]

Yo, @cyan citrus! How does this region ranking work?

Do I have to change my in-game region for it? Or I can get ranked in other region without changing my in-game region?

[mint verge]

Please help me with an alternate link @cyan citrus

[cyan citrus]

I believe you will be ranked in accordance with your current region in the basic settings of the game. Are you facing any issues with that?

[cyan citrus]

I have sent you a link above to download the APK file. For PUBG MOBILE in India, please refer to #faq sub point 4.10 for further information.

[elfin canopy]

Oh. Well, I was hoping to be ranked in some other region, but didn't know it requires me to change my in-game region. :(

Thanks for the help though.

[cyan citrus]

It should not, @elfin canopy. Are you facing any issues with your current region?

[elfin canopy]

Yeah. How do I change my region, then? 👀

[cyan citrus]

You should be able to change your region through your in-game basic settings. However, the game will automatically detect where you are located and you cannot change it to somewhere where you do not reside.

[elfin canopy]

No No-

Not the "in-game region". I mean this thingy

Leaderboard ranking. Does it requires me to change my in-game region?

[cyan citrus]

For the regional rankings, it is not a requirement to change your region and it should not be necessary too. However, you will only be able to be ranked when you are among the top 100 players and above tier Diamond 5. Otherwise, you will stay unranked.

[elfin canopy]

Diamond 5. Oh well, RIP.

But if I wish to be ranked in some other region, then I'll have to switch my in-game region to that place, correct, @cyan citrus?

[cyan citrus]

Correct, @elfin canopy.

[elfin canopy]

Thanks for your time and help!

[cyan citrus]

You're welcome!

[mint verge]

Hello @quendi

Is pubg rage gear mode gone?

[cyan citrus]

It is not available at the moment, @mint verge.

[mint verge]

Is there any other modes similar to it, I used to love playing it 2 years ago

[uncut tapir]

hi i have linked phone to my account and have two factor authentication and i am trying to login in that account with other device but verification code isnt coming to phone number. how can i fix this issue

[cyan citrus]

You can find the available unique game modes in the unranked mode > Others, @mint verge.

[uncut tapir]

Also this isn’t my problem some dude dmd me asking me to send this here

[cyan citrus]

Do you have backup codes saved, @uncut tapir?

[uncut tapir]

Again not my problem the dude DMd me I’ll ask him tho

They said no

[cyan citrus]

Please try again at another time or reach out to the customer service in-game for further assistance, @uncut tapir.

[uncut tapir]

Alr

[ebon bear]

Thn 🤍

[meager pumice]

Will be maybe in future be added "hours" section

[cyan citrus]

For any feedback about the game, please feel free to use the #old channel, @meager pumice.

[meager pumice]

I can do that but will that be added?

[quartz scaffold]

Hello
How do I report a person using cheat files to increase damage ?

But the game protection does not detect the file

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @quartz scaffold. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please do not use languages other than English, @night dock. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night dock]

Hi

[winged umbra]

I can’t change audio to ultra hd. It was always available before. What can I do?

[celest shadow]

How can we help you?

[night dock]

I live in Iraq and I changed the country to the United States of America. Do I face the problem of the band in case of entering the game

[celest shadow]

Please perform a routine repair from the login menu. If the issue persists, you may submit a report in #old.

[celest shadow]

For the best gaming experience, you should set your in-game country to the one you are currently residing in. This is so you can get events exclusive to your region.

[terse aurora]

Hello! Someone linked their social networks to my account. I haven't logged in for over 1 year. I was able to login via email. In those support there are no results yet. Help!

[night dock]

He gave me 180 days to change, so I can change right now.

My problem is can I continue to play without facing the danger of the band

[storm flume]

Please contact the customer service for further assistance, @terse aurora. Refer to subpoint 5.4 in #faq for further information.

[night dock]

My problem is can I continue to play without facing the danger of the band

[placid tapir]

Another one that makes team in solo matches

[pastel pagoda]

Hi. <@&481161015728406538>

Asking for assistance for an account where UC is being deducted in succeeding purchase. The notice says it has llegally top up before.

I would like to ask the exact date the illegal purchase made?

How much uc?

We want to trace which seller use illegal payment

[storm flume]

Please contact the customer service for further assistance, @pastel pagoda. Refer to subpoint 5.4 in #faq for further information.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @placid tapir. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[pseudo marsh]

How do I find out how much an account is UC banned for? Keep getting error code “uinblack(1138)

[night cloak]

Hi?

[pastel pagoda]

@polar marsh

[winged umbra]

Does this delete my controls and settings?

[feral forge]

You should be fine.

[storm flume]

Please contact the customer service for further assistance, @pseudo marsh. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

Hello, @night cloak. How can we assist you?

[feral forge]

No it does not. It will only delete your update files.

[flat meteor]

I wanna report a hacker. I have his screen recording.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @flat meteor. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[rancid mountain]

Hello good afternoon team, I went on MidasBuy and decided to purchase some UC for my friend; he ended up getting this error. What does this mean?

[pastel pagoda]

@rancid mountain we have the same issue. Purchase in midasbuy but penalty was given.

Pubg mobile customer service is hard to reach. They do not respond immediately

[rancid mountain]

It’s because there are over 1 million emails, they do not have so many employees

[pastel pagoda]

@rancid mountain sad.

By any chance, can they provide us the history of uc purchases so we can track which one is illegally purchased? As per the motice we received.

[hardy torrent]

Hello, I’m trying to link my account to other platforms but it’s not showing up.. pls help- my pubgm ID is 5248301869

[sick shale]

It means they have purchased UC from unofficial channels in the past, therefore their future purchases will be deducted.

Should you have any further concerns, please contact the customer service in-game.

[sick shale]

Did you switch your device?

[hardy torrent]

No

I didn’t

[rancid mountain]

Would this also be the outcome if they were to make a chargeback to their bank?

[sick shale]

Yes, that's not allowed aswell.

[rancid mountain]

Okay, thank you. I appreciate it the help. Cleared everything out for me 👏🏻

[sick shale]

Please understand that the customer service receives an enormous number of support requests everyday.

[hardy torrent]

So what about me?

What do I do?

[sick shale]

Do you mind to take a screenshot of the recent account security activity from basic settings?

[hardy torrent]

That?

[sick shale]

You had never linked 2 social media accounts?

[hardy torrent]

I had 2 social media accounts linked but I unliked one bcuz I forgot the password for it

Not I’m tryin to link it to other but

It’s not showing up

[sick shale]

When did you unlink the other social media account?

[timber osprey]

Hey , i want to link my email through otp and password but when i enter correct otp and correct password both times it says link failed

[hardy torrent]

Like yesterday

[sick shale]

It takes 7 days to be completed. Then you can link a new one.

[subtle bridge]

HELLO .. Someone hacked my fb acc and i linked my pubg acc.

Now i cannot log in anymore also my fb acc too.

[hardy torrent]

But it unlinked right away tho

[sick shale]

Please contact the customer service in-game for further assistance. We are unable to assist with account related issues here.

[subtle bridge]

Please help me 😭

[hardy torrent]

So I gotta wait 7days?

Top right?

[sick shale]

Yes.

[timber osprey]

I need help regarding this

[subtle bridge]

I have all information abt my pubg acc and i took screenrecord when i played.

[timber osprey]

Also there is no phone number linking option , i want to enable secondary verification

[sick shale]

Please understand that we are not affiliated with the customer support and therefore we are unable to assist you with this issue.

[subtle bridge]

But i can't log in anymore . Pubg not accpet my gmail.

[sick shale]

You can contact them via the logic menu.

[subtle bridge]

Okey i will try first 🤕 thank you

[sick shale]

Where did you download the game, @timber osprey?

[timber osprey]

Official website

pubgmobile.com

The 1 GB + version

[sick shale]

This issue has been reported and we're still waiting for a response. Do you mind to provide me the following details:

▫️Numeric User Identification
▫️Device
▫️Wi-Fi/Cellular
▫️Country
▫️Screenshot

[timber osprey]

Wait i will get screenshot now

It says your account has been linked even before i enter otp

And i am not even getting another otp

[pseudo marsh]

@sick shale what does this mean? Saying my phone number does not support?

[rancid mountain]

Yes, same issue here!!! @sick shale can you help

[timber osprey]

ID : 51671627011
Device : Asus ROG Phone II
Wifi and Cellular both
Country : India

Bro your number will be leaked , blur it

[pseudo marsh]

Here is picture @sick shale

[sick shale]

Unfortunately, I have no idea about this. Please contact the customer service in-game for further assistance.

[sick shale]

We are unable to assist if you're accessing PUBG MOBILE from India.

[rancid mountain]

@timber osprey, you need to be signed in with an email to add a phone number bro

[timber osprey]

Ok , i will stay logged in from discord only

[ornate merlin]

We want a oceania server for Melbourne Australia. we spend thousands of dollars each month for this game and we all are sick of 200+ ms😭💔 #pubg-mobile

[rancid mountain]

We solved it. The full phone number should have been all to the right side. The left box is ONLY for your region

[frank surge]

Can this game do something about the Bengalis who's playing this game even though it's already banned in their country they shouldn't even be playing smh

[rancid mountain]

VPN?

[night cloak]

What’s the discord for Europe pubg?

[undone prairie]

Sorry for the question, can I find a flare gun in livik, defensive fortress? because I found it twice in erangel... and I also found flare gun in livik during the Jujutsu kaisen mode.