questions

[undone prairie]

Does the RP Closet stay permanently by upgrading one rp?

[celest shadow]

No, it is available for one month once you purchase the Elite RP.

[undone prairie]

Ok, thanks

[soft sparrow]

am crying 😭

oof pinged him

here he comes

[winged umbra]

No, sorry. He opened crates and made it to RP50, and he says he thinks there’s a weekly limit to how many points he can get, but I only ever got maximum RP reached notice after I got to RP50. So we’re both still clueless about this

[celest shadow]

They can increase the RP point limit by purchasing the RP EZ Mission License.

[blissful marlin]

Hello can we unlink phone number from our account? help please

[celest shadow]

E-mail addresses and phone numbers can be changed but not unlinked.

[vague flame]

I get this add ever so often im not sure if the pubgmobileesportsworld account is fake and got hacked but once clicked on website it asks for facebook or twitter login once entered its all over

[blissful marlin]

this is fake sir. they will hack your account and you will get scammed. so please dont trust n such links

[blissful marlin]

ok thank you soo much

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @vague flame.

[night cloak]

@celest shadow look dm pls

My account has been banned 7 days for reason playing with hacker …
i didn't know he was a hacker, how can I fix it?
i gave him the report and I got ban …

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[turbid spruce]

Please help me return my account

[celest shadow]

Please describe your issue.

[turbid spruce]

I just went on my account

And my account is disappeared

I had many attempts to get back my acc but no

[rancid mountain]

Is it an easy process? Like let’s say a hacker takes an account, can he instantly change that information?

[storm flume]

Please contact the customer service for further assistance, @turbid spruce. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

No, the unauthorized person cannot change it unless they have access to your e-mail account.

[turbid spruce]

What should i do now?

Please

[rancid mountain]

What if the hacker added their phone number?

[celest shadow]

Please refer to this message, @turbid spruce.

[turbid spruce]

I dont understand what is this i am russian

[split wharf]

@celest shadow hey tell me in which country region blue crystal shop is available??

[celest shadow]

You will need to contact the in-game customer service for further assistance.

[celest shadow]

Unfortunately, I do not know. Feel free to ask other players in #pubg-mobile.

[zenith acorn]

Hello I bought prime plus and prime but still I am not able to get uc

Can anybody help me

[rancid mountain]

Just purchase UC off of Midasbuy

[zenith acorn]

Prime and prime plus can only be purchased in game, go get some knowledge

[rancid mountain]

Are you referring to collecting UC off of the prime plus?

[zenith acorn]

Yes prime plus

[rancid mountain]

Try clearing cache

[zenith acorn]

Lemme try

[young mango]

@storm flume I need to contact the customer service

[oblique wave]

hi, what should i do if i forgot my pubg account password?

[junior birch]

You can contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[junior birch]

If you need to reset your password for email login, please follow the steps listed below:

• Click Log in via email.
• Enter your email address and the wrong password 3 times.
• After you see “Forgot your password”, please click it to get a verification code from your email address to reset a new password.

[celest shadow]

Feel free to submit a report in #discord, @rancid mountain.

[tulip stump]

Which country is associated with blue crystals?

[oblique wave]

everything is so simple?

[junior birch]

It is available for North America regions.

[tulip stump]

Ohk thanks

[knotty trout]

Hello, I have been banned from the game and the random band.. How can I solve this problem

[polar marsh]

Please refer to the private message from @polar marsh for further information, @knotty trout.

[elfin minnow]

Pls remove this new Feature of Auto assigning Randam players as Clan Co-Leader... I have Level 10 Clan with 60 members but couple of days ago 1 Random guy from Clan became Co-Leader due to this new auto assign feature & HE REMOVED 50 PEOPLE FROM MY CLAN!!! This new feature is 💩 pls pull it back

[fleet wigeon]

Why No points?

[nocturne fern]

Hello, I am a peaceful person. I used to play PUBG in the evening. I think I was playing with complete safety and nothing I cared about except playing and having fun. After the match ended, the game took me out without any reason and gave me a ban for ten years, and I did not do any of the cheating operations.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nocturne fern.

[sick shale]

It happens due to inactivity during the match.

[sick shale]

That cannot happen if the clan leader is active. Should you have any complaints about this new system, please send it in #old.

[fleet wigeon]

Bro I played whole match. The guy were inactive so I left.

Or exited

Almost played.

[elfin minnow]

Im the Leader & I go online every day but one of my co-leader is away for higher studies & hasn't played any game in last 2-3 months... so this Random guy auto assigned as Co-Leader & kicked out 50 people

[fleet wigeon]

2 matches report you see the match finish time. 3 mins of inactive and the other one is not even second.

[midnight isle]

Wasn't the non elite mission point limit supposed to increase last night

I still have a ton of missions I can't finish

[stable drum]

How can i fix it?

Good morning

[storm flume]

Please refer to subpoint(s) 4.4 in #faq for further information, @stable drum.

[feral forge]

Yes. And the point limit is 3375.

[hexed iron]

There is a person in my account who calls him daily and changes some settings, can I kick him out?

[cyan citrus]

You may need to change your password for the login methods and logout from all the devices for both your login methods and PUBG MOBILE, @hexed iron.

[near hawk]

My account transfer to India server it was stolen can you help me please.

[cyan citrus]

Once your account has been transferred to another version, it will not be possible to use the same account in the global version of PUBG MOBILE again, @near hawk.

[kind crane]

My account is banned for 7 Days can i add some uc in it from Midasbuy?

[scenic arch]

can i login in my account ? (metro royale)

I don't want to open a new account

I will delete the game if I can't enter

[rugged yarrow]

Hi

[night cloak]

How can i fix it?

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[rose basin]

Who knows how to fix this? Twitter log in problem can even enter any letters

[ashen token]

Account unban can anyone unban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ashen token.

[rose basin]

Hello? bug problem

@cyan citrus

@celest shadow

[cyan citrus]

What is your country and the device you are using, @rose basin?

[rose basin]

Philippines - Iphone 12

[cyan citrus]

Hello! How may help you?

[rose basin]

I need to fix this asap before the vivo country finals thank you

[cyan citrus]

Please perform a routine repair of the game from login menu and reset your device network settings through General > Transfer or Reset iPhone > Reset >Reset Network Settings. Reboot your device and try to log into the account again. Let me know if the issue still persists, @rose basin.

[rose basin]

Oum i tried that, i even deleted and installed the game

[rose basin]

The log in in the acc is not the problem, the problem is i cant even type in the log in menu

Even the wifi coz i installed the game with out a problem

[cyan citrus]

Could you please make a video recording of what happens when you tap on the Twitter login method , @rose basin?

[rose basin]

Copy ill do it asap

[vestal bronze]

hi i ned help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vestal bronze. Remember to read through #faq before asking questions in the support channels.

[rose basin]

Its longer even tho i wait 10mins or more

[cyan citrus]

Please refer to the pinned message you have replied to. That is all the information we can provide regarding that issue.

[cyan citrus]

What happens when you tap on Back or Close?

[rose basin]

Going to menu where you could choose where to log in like facebook email twitter etc

I think twitter in pubg is the issue

[cyan citrus]

Got it! Did you reset your device network settings, @rose basin?

[rose basin]

Yes

I did it in the first place

[cyan citrus]

Do you have Twitter application installed, @rose basin?

[rose basin]

Yes

[cyan citrus]

Can you try to uninstall it and try to log into the account again, @rose basin?

[rose basin]

Oum sorry to day i did deleted the game 2 times

My only problem is my account is registered in many pubgm official tourna

[cyan citrus]

The Twitter application, @rose basin. Can you try to uninstall it?

[rose basin]

Ill try

[cyan citrus]

If the issue persists, please let me know, @rose basin.

[rose basin]

Ill let you know and thank you

Still the same☹️

@cyan citrus

I did uninstall the twitter 2nd time then on off the internet in my phone

And in our router

Loading line is done but no type or log in bar

[untold pollen]

Please, help me

[river rose]

Where can I apply for the role of a content maker

[wraith plaza]

Yo, which bot is used in #888052693489320036

[simple roost]

http://bit.ly/3p2VuQW

[junior birch]

@solar igloo is used.

[spark echo]

Why i got ban from crew challange?
Can someone help

[feral forge]

If you were previously suspended, you may not be able to create or join a crew and participate in the All-Talent Championship.

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[rose basin]

@feral forge

[green agate]

Have you tried restarting the application?

[rose basin]

done

ive talk to one of the admin we have conversation up

[rose basin]

starting here

sorry i just need to fix this asap we have incoming tournament

[green agate]

Did you try it in this order:

▫️ Repair the application through the login menu

▫️ Close the app then logout of your Twitter account

▫️ Reopen PUBG MOBILE and then tap on Twitter

▫️ Wait for the prompt to load

[rose basin]

yes

already done

[knotty cape]

@green agate i have 48 merit how to increase my merit

[green agate]

Did you specifically logout of the Twitter? @rose basin

[rose basin]

yes i need to log out to change account

[green agate]

Merit can be increased by playing regular matches on maps such as Erangel or Livik.

[rose basin]

but right now i cant even log in any of my twitter account

[knotty cape]

I cant play that everytime i tried insufiicent merit they said

[rose basin]

and i did create new using facebook

but i cant use that new acc in vivo turbo cup finals this june 19

[green agate]

If your account has violated the rules too many times and has no merit, then there is nothing we can do.

[green agate]

You might have to try the full timeline as a last resort.

[knotty cape]

Any solutions

[green agate]

The only solution is to play regular matches, since that is how you increase your merit.

[rose basin]

umm im sorry im lost i dont get it

[knotty cape]

After 30 days offline does merit will increas automatically?

[green agate]

You have to play matches in order to raise it.

[rose basin]

ive sent some vid here

i cant even type my username and password

[knotty cape]

In 1 day can i complete it?

[green agate]

Basically the entire thing, but in one go.

▫️ Reinstall the app but don't open it.

▫️ Logout of your Twitter.

▫️ Restart your device.

▫️ Clear Cache then reopen PUBG MOBILE.

▫️ Tap on the Twitter connection and see if it loads.

[rose basin]

owkie ill try it

[green agate]

That would require more than 20 regular matches in a day to reach 100 merit once again.

[knotty cape]

No no i got 48 merit in how many days will it gets to be 80 merit

[green agate]

What exactly do you mean? You could get it in a day from playing matches.

[knotty cape]

It means i can increase my merit at one day

[green agate]

Yes, it would be possible.

[knotty cape]

Thanks for help

[wild sigil]

Some Buddy Help

My PUBG MOBILE Game is automatically deleted from my phone and can't be reinstalled. Please help.

[rose basin]

@green agate

still no

[green agate]

Quendi will most likely be the one to help you once he is online then. Unfortunately, that has not worked and I am not aware of any other solutions.

[green agate]

Can you show me a screenshot or video showing that you can't install the game?

[narrow locust]

My account is hacked

[storm flume]

Please contact the customer service for further assistance, @narrow locust. Refer to subpoint 5.4 in #faq for further information.

[rose basin]

😞

[devout ginkgo]

Kindly asking @green agate how do I become a pubg mobile partner

[green agate]

You mean a VIP?

[devout ginkgo]

Yea

[green agate]

▫️ Restart your device.

▫️ Clear cache.

▫️ Reopen the Play Store and Reinstall.

[devout ginkgo]

@green agate yes

[green agate]

https://docs.google.com/forms/d/e/1FAIpQLScLZKM8Exup0pFcsqJvTUnl-L6sqXt35siRFMFCBNPC3cHICQ/viewform

PUBG MOBILE VIP APPLICATION.

[rancid mountain]

In regards too?

[rancid mountain]

Delete Twitter

Go to safari, sign out of Twitter

Then settings > general> reset> reset network settings

You’re not obligated to have Twitter on your phone, only sign in and that does it through safari

@rose basin

[sturdy agate]

Ah I see. But would something like a equalizer also be bad because it just changes the sound and not manipulating the game like a cheat?

[cyan citrus]

Hello! Do you still have the same issue?

[devout ginkgo]

@Quendi my friend is having a hard time joining the pubg server his new on discord can u invite him or add him.his name is Dove#2254

@cyan citrus

[cyan citrus]

You send this permanent invite link to your friend and he will be able to join it by tapping on the link: https://discord.gg/pubgm, @devout ginkgo

[devout ginkgo]

@cyan citrus thats the response

[rose basin]

I tried this one too

[rose basin]

Yes @cyan citrus

[rose basin]

I tried this one also

[cyan citrus]

What is the Discord user identification of the user?

[rose basin]

Its alread 3am here HAHAHAH im fixing my account

[devout ginkgo]

@cyan citrus its Dove#2254

[rancid mountain]

Are you trying it on WiFi only?

[rose basin]

Oum yes

Its unsual things dont know if this bug is normal or what

[cyan citrus]

Please try to disable and enable the Background App Refresh through your device Settings > General > Background App Refresh. Restart your device and try again. If the issue still persists, please change your DNS settings by referring to #faq sub point 4.3.

[cyan citrus]

Please ask your friend to send me a friend request.

[rose basin]

Almost 4 years playing pubg this is the 1st time i encounter this scenario the sad part is our tournament in vivo is fix account

[rancid mountain]

Lmao brooooo try on cellular

[rose basin]

Maybe ill try it in the morning i dont have load data rn

[devout ginkgo]

@cyan citrus he has just now

[rancid mountain]

It is morning

[rose basin]

3am in our country

[rancid mountain]

It’s still morning lol

[storm flume]

Please avoid going off-topic, @rancid mountain. You may have unrelated conversations in #chat.

[rancid mountain]

Sorry 🙏🏻

[peak merlin]

Does rp end in 4 hours (reset time) or tomorrow rest time?

[mellow hawk]

who have Asia Scrims dc server?

[pearl oar]

hey guys !!!someone stole my account 3 weeks ago .....how can i get that??

...

guys

hey help

[mellow hawk]

who have Asia Scrims dc server?

[vocal aurora]

Hi

[mellow hawk]

Hello

[cyan citrus]

The Royale Pass for month 11 will be available until June 17, 23:59 (UTC +0).

[cyan citrus]

This channel is meant for community support regarding game related issues. Please avoid sending unrelated messages.

[cyan citrus]

Please reach out to the customer service in-game for further assistance with this.

[cyan citrus]

Hello! How may we help you?

[celest shadow]

Please do not self-promote here, @thin wyvern.

[thin wyvern]

hello

i need a help

[celest shadow]

How can we be of assistance?

[thin wyvern]

hackar

I am not self-promote here

i just a link hacker

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @thin wyvern.

[sonic marsh]

Not sure if this is something game-related but for some reason my mic never works on pubg but it does on any other app, I have the mic permission enabled. is this like a common problem or just me?

[errant venture]

what device @sonic marsh

[sonic marsh]

Poco x3 pro

[errant venture]

go to settings and clear cache of pubg

[sonic marsh]

Done

Still have the same problem, voice is not obvious at all without my earbuds but with them there is no voice but both work when I try recorder for example

[peak merlin]

Thank you

[crisp loom]

Hello, my account was stolen during my exams and the one who stole the account cheated. Can my account be unbanned?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crisp loom.

[earnest veldt]

my acc get banned 10 years with out reason ??!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @earnest veldt.

[rancid mountain]

Contact customer service within game

[rancid mountain]

Have you rebooted the device?

[pseudo goblet]

Game loves banning people without telling them why

[polar marsh]

Please refer to the private message from @polar marsh for further information, @clear spoke.

[peak willow]

@green agate can i have some assistance here please?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ionic garden.

[green agate]

Assistance with..?

[steep pine]

@green agate where i can find gas can in cheer park

[green agate]

Can you give me a screenshot?

[steep pine]

@green agate i see some player drop gas can in cheer park

[green agate]

Considering that it is related, I would suggest checking where you spawn the vehicles.

[steep pine]

Ok

[languid gust]

when trying to login via facebook my keyboard doesn’t up

but when im using twitter it shows up

[spare crest]

Please, I need help, it is necessary, the YouTube channel without publishing anything contrary to it, I received a violation and a warning from the company, and I did not publish in the video anything that harms the game or the company, please

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @spare crest. We may otherwise have to mute you.

[languid gate]

[e-mail]
Or
[e-mail]

Which one for in-game account bugs/ban/investigate issues ?

[rose basin]

@green agate @cyan citrus can i dm one of you its for an official pubg tournament that need your consent one of you about bug account

[fathom void]

[vagrant tulip]

none

[green agate]

@rose basin Did you try these previously suggested steps?

[rose basin]

Done

Ill try it again

[green agate]

And did you try changing your DNS?

[rose basin]

For the 3rd time maybe it will work

@cyan citrus @green agate

Can i dm you?

[night cloak]

@green agate sir i need your help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[green agate]

Is this for a different issue? You can pretty much ask us anything in this channel.

[night cloak]

@green agate sir can you come inbox please

its a request i am in problem

[green agate]

What is the issue?

[rose basin]

I fix it using the DNS trouble shooting method. Question is why im having that kind of problem on my iphone 12 with the latest software update to prevent future problems

[night cloak]

Account related

[rose basin]

Then i should thank you both personally

[green agate]

Account problems have to go to the in-game customer service.

[green agate]

This is very great news, also I believe that model is new-ish.

[rose basin]

Yes so why did i encounter that kind of problem

[night cloak]

Help me I Don't Break Rules and Violation .Recently I am trying to Login My PUBG Account Banneded For Violation Policies .Even I didn't break the rules of PUBG. Please check it again i got banned because of glitch please fix it as soon as possible its a request @green agate

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[green agate]

Some games like this one can't fully handle the latest phones.

[rose basin]

I have a major tournament on sunday do you think my vpn will crash again?

[green agate]

VPN usage is not recommended, so it could happen.

[rose basin]

Anyway thank you soo much @green agate @cyan citrus

Super thank you for the fast response and lots of patience

[elfin canopy]

Your account looks totally clean.

You should definitely contact in-game support.

[proud steeple]

Is payload 2.0 permanent

[verbal lantern]

Help and support option is not showing at this time can you tell me what is the fix of time and date

[dark bay]

not working whyyy

[verbal lantern]

Help and support option is not showing please come back this option

[dark bay]

@elfin canopy

@green agate

some one help me

[simple roost]

What is the issue?

[dark bay]

i am unable to gift my Friend rp point

with uc

it says can not purchase

[simple roost]

Make sure that you complete the requirements.

[dark bay]

completed

😣

@simple roost

[fiery cedar]

Next Rp Date ?

[fiery cedar]

@green agate

[simple roost]

Do a routine repair of the game from login menu or contact customer service.

[simple roost]

18th-june.

[unkempt charm]

Wait are you fr?

[night cloak]

I am looking for a complete guide for supe spree event

[stray merlin]

Helo

@lime juniper

Man

I found hackers

Whith proof

@celest shadow

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @stray merlin. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[stray merlin]

Alr

[verbal lantern]

Please help me help and support option not show at this time can you tell me what is the fix time

[craggy fossil]

<@&481161015728406538> can any one help me plz?

[wind hull]

I have a problem with the region

"Guardian Verification" I do not have this thing

[craggy fossil]

Today at 3:30 am Jordan time the server commented I logged out to do a repair and when I log in through the internal link Gmail or mobile number it gives me the failed to login and the phone number gives me failed to login and if I change the password through a code sent to my phone it gives me failed to log in I cant log in to my account please help me as soon as possible pubg id : 5427218379 MP | KHAROBE device : poco x3 pro country: jordan

[paper slate]

Hi I was just wondering if there is anyway to connect my PUBG mobile account to my ps4

[celest shadow]

Please refer to this announcement in #news for further information:

#news message

[celest shadow]

How can we help you?

[celest shadow]

This option is only available to verify whether you are a minor.

[cold sparrow]

@craggy fossil please unban my id i have my skins and achievements in my pubg id

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cold sparrow.

[celest shadow]

Please use your linked social media account(s) to login instead.

[celest shadow]

Unfortunately, no.

[hot sentinel]

Hello, a friend of mine has died, what will happen to his profile? Or nothing for lifetime?

[paper slate]

😭😭😭😭

[celest shadow]

Sorry to read of his passing, may he rest in peace. Nothing will happen to his PUBG MOBILE account.

[night cloak]

Hello

help & support ???

[pseudo goblet]

Why do I get 1-2 hour bans?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pseudo goblet.

[celest shadow]

Hello, how can we help you?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I want unlink my twitter account before 21 days because i want link this twitter account with my orginal pubg account

[celest shadow]

One social media account which is currently not logged in, and which has been linked for 21 days or longer, can be unlinked if a total of two social media accounts are linked. The unlink request takes effect 7 days later, provided that you have not attempted to log in with the unlinked social media account during this period.

[night cloak]

I cant unlink it this account link with twitter by mistake

[celest shadow]

You can only unlink the social media account when it has been linked for 21 days or longer.

[night cloak]

I want link this twitter account to my pubg orginal account

I want unlink it before 21 days please help me please

[celest shadow]

Unfortunately, you cannot. Please wait patiently until it has been linked for 21 days or longer.

[night cloak]

Ok

I delete pubg from my device

💔🥹

Good bye i can’t wait because my personality pubg account was stolen from me if I can’t link with twitter and change password one of my near friends want steal my account

[celest shadow]

If your account is compromised, please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

How i delete it

[night cloak]

help & support When will the section start working? The elink needs to be detached.

[celest shadow]

Please refer to this announcement in #news for further information:

#news message

[foggy radish]

Pubg has done me unjustice...My little brother's account has been permanently banned...He didn't used any tool or file...He is a fair gamer from the start...Because of playing with him more than half of my clan members including me (Clan Leader) also got banned...We are a competitive clan please help us...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @foggy radish.

[craggy fossil]

I dont have any social midea linled in my account

[blissful marlin]

hello many videos are running on tiktok that old erangel is coming back is this a real news???

[cyan citrus]

No information regarding this, @blissful marlin. For any feedback about the game, please feel free to use the #old channel.

[blissful marlin]

ok how can we verify this news

[west tendon]

is that real or fake?

[cyan citrus]

You can keep an eye on #news and social media handles for PUBG MOBILE for any announcements, @blissful marlin.

[blissful marlin]

tysm

[cyan citrus]

What is the Discord user identification of this user?

[west tendon]

ᵀᵉⁿᶜᵉⁿᵗ ˢᵘᵖᵖᵒʳᵗ ᵀᵉᵃᵐ#0183

[cyan citrus]

You are welcome!

[west tendon]

?

[cyan citrus]

The user has been suspended from the server, @west tendon. Thank you for the report. Also, block the user and report him to Discord Trust & Safety.

[west tendon]

ok thanks

[dry timber]

Hello

[cyan citrus]

Hello! How may we help you, @dry timber?

[dry timber]

Looool he’s deffo trying to scam you

[west tendon]

i didnt open the linek and report him

[dry timber]

Yeah if you click the link it makes you login to Google account on someone else’s device

[west tendon]

thanks to god i didnt

[spare horizon]

I want to help about Ban issue.. please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spare horizon.

[cursive crater]

Hello

[cyan citrus]

Hello! How may we help you, @cursive crater?

[cursive crater]

@cyan citrus I need join event

[cyan citrus]

Could you please elaborate, @cursive crater?

[cursive crater]

I don't understand you

Speak Arabic please

[cyan citrus]

You can only use English language in the server, @cursive crater. For regional communities, please refer to #735483472432594994 sub point 3.1.

[mental spear]

I want to contact pubg mobile customer service

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @mental spear. Remember to read through #faq before asking questions in the support channels.

[mental spear]

I have a PUBG account that has been banned, but I have never violated the rules of the game, and when I contact customer service, it tells me that my account status is normal, but I cannot log in

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mental spear.

[unreal gale]

مرحبا ، لقد قمت بتغيير منطقتي في اللعبة من مصر الى مالطا ولا يمكنني ارجاعها الى مصر لذلك رجاءً ساعدوني في ارجاعها وشكرا لكم.

المعرف الخاص بي : 5317914916

الاسم داخل اللعبة : 女๛『BELAL』

[storm flume]

Please do not use languages other than English, @unreal gale. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[unreal gale]

Hello, I changed my region in the game from Egypt to Malta and I cannot return it to Egypt, so please help me to return it, thank you.

My ID : 5317914916

Username : 女๛『BELAL』

[abstract axle]

Hello, I cannot purchase UC from inside game i get an error uinblack , anyone know reason?!

[sick shale]

You must wait for the cooldown period to be over in order to change your region.

[sick shale]

Can you share a screenshot of error message?

[abstract axle]

It happens with this acc only, when I try from another acc it works normally

[lime juniper]

We are looking into another player having reported the same. What is your user identification? We will get back to you by next week.

[abstract axle]

My ID is: 51010166335

[lime juniper]

Where do you live?

[abstract axle]

Egypt

[lime juniper]

Noted.

[abstract axle]

Thanks

[soft hazel]

what does this mean?

[lime juniper]

What is your user identification and country of residence?

[soft hazel]

user identification is my id right

[lime juniper]

Yes.

[soft hazel]

5148936849 United States

[lime juniper]

Thank you. Same for you.

[dapper lake]

Hi all, after Windows setup, I downloaded Gameloop and tried logging in to PUBG. But my account was banned for 10 years. I did not use any hack tool. Can someone please advise me on how I can recover my account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dapper lake.

[soft hazel]

thx

[winged pewter]

@lime juniper beta also crash after today's 2.1 update I try everything clear data or anything

[hardy cedar]

When is 2.1 update coming ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @hardy cedar. Once we do, we will publish further information in #news.

[still pebble]

What is the minimum requirements to run pubg for android

[jovial sluice]

Requirements for pubgm partner title?

[storm flume]

Please refer to subpoint(s) 1.3 in #faq for further information, @still pebble.

Please refer to subpoint(s) 3.22 in #faq for further information, @jovial sluice.

[night cloak]

I accidentally changed my server from Europe to middle East I want to change it back can you enable my account to change before 60 days ?

[cyan citrus]

That is unfortunately not possible, @night cloak. You will need to wait for the cool-down to be over to change your server again.

[night cloak]

I was almost ace I need that that is there anything I can do plz

[cyan citrus]

Sadly, you can't, @night cloak.

[night cloak]

F

Well guess I go and 💀

Wait

What else I can do

[sharp geyser]

My pubg account is hooked onto my email which I can't change the region. So if I want to buy uc it shows it in dollars
Now my friend is wanting to buy me uc but I can't since I need a postal code etc, idk it's very confusing and I'm not in Australia right now
If he were to buy me a gift card using aud (united Arab Emirates currency) would I still be able to use it on my account even tho it takes dollars

[cyan citrus]

You may need to increase your rank in the new server or wait until you can change your server.

[sharp geyser]

And I tried linking a different email that has that currency but it didn't change on the app

@cyan citrus hi do you have any ideas on what I said

[cyan citrus]

I'm not completely sure about your issue, but if you are unable to make purchases in the game, you can try to use the recommended website and select your region or switch to global region: https://www.pubgmobile.com/pay, @sharp geyser.

[rigid fern]

Where to report an acc that has been hacked???

I can send some proooofs

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @rigid fern.

[rigid fern]

It's not helping.

They keep on closing the conversation

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative, @rigid fern. We unfortunately will not be able to help you with compromised accounts through the community.

[compact oak]

Hello can a help me my account has been banned for no reason please give me back my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @compact oak.

[keen cape]

hey

I was wondering when will be an increased chance for the m4 glacier to show up

[celest shadow]

You can use the Wish system to increase your chances of getting an item from the Classic crate.

[keen cape]

what is the Wish system?

[celest shadow]

You can choose an item as a wish. The wish level increases as more crates are opened. The higher the wish level, the higher your chance of getting the item you wished. Max wish level is 5.

[keen cape]

and how i can use it?

well if i used wish system how many crate should i open to make the glacier show up?

[celest shadow]

It depends on your luck.

[keen cape]

then i guess it won't show up at all xD

[night cloak]

Hi how can i fix fake ping,

?

My internet speed is 200 mbps and i play on 80-90 ping but its fake

It feels more like playing on 200-300 ping

I been struggling with this issue for a week im really tired of fake ping and teleport

[keen cape]

as my experience it is not about the speed of internet, it depends on the server you select

are you emulator player?@night cloak

[night cloak]

Im playing in Middle East server its the best for me

No mobile

[keen cape]

okay, then maybe the issue from your netwok not from the game

[strong path]

my account was hacked, please help me recover, the attackers connected my phone number and now I have no access to my account

[night cloak]

Im sure its not from my network

I really need help

[storm flume]

Please contact the customer service for further assistance, @strong path. Refer to subpoint 5.4 in #faq for further information.

[keen cape]

maybe the packet loss is high on your network

[night cloak]

And how can i fix that?

[sour mortar]

hi, i haven't been able to play All Talent for 1-1.5 years. whenever I want to join a game, security will say a red line on the screen saying I have a problem. but I have no config / root / plugin and so on. how can i solve this? contact- [e-mail]

[keen cape]

it's is something like the ping but is happens sometimes because of the stress on the network

[night cloak]

U can see the fake ping and fake damage and teleport also

Im playing on data and its stable

It happens in EVERY FIGHT while the ping is still 90-80

[keen cape]

ya that's what i'm talking about, every thing you see just normal, but you feel something wrong with the smooth of the game

[night cloak]

Its not normal when it happens all the time😔

[sour mortar]

This bug all players problem lol 😂

[keen cape]

ya i know it happens to me when me network being so bad

[night cloak]

So there’s no solution?

[frozen condor]

my account is banned I don't know how and why I just logged in and the ban sign appeared for no reason this my id: 5883549415 please chcek A game a lot I did not and will not think of breaking the rules of the game is final

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frozen condor.

[night cloak]

Im okay if it’s happeing sometimes but its sucks when it happens in every fight

Im start to lose interest in this game

[keen cape]

if the problem from the game then you have to wait till next bug fix update, otherwais your network have a packet loss issue and you need to fix that by yourself

but as i'm a daily player it never happend with me

[night cloak]

Im sure its not from my network so i’ll wait for the next update

U know when it will realese?

[keen cape]

did you tried to play using another network?@night cloak

[night cloak]

Can someone help me get my stolen account back?

[keen cape]

dude you have to contact with Customer support

[night cloak]

No actually

I will try it today and see

[night cloak]

Where is that?

Thank u so much 🫡

[keen cape]

well i wish you a good luck my friend@night cloak

[keen cape]

in-game customer support, or you can contact with them by e-mail

[night cloak]

What is their email?

[keen cape]

try this link
https://pubgmobile.helpshift.com/hc/en/3-pubg-mobile/contact-us/

[cyan citrus]

The e-mail for the customer service is: [e-mail]. However, the only recommended method to contact the customer service is through inside the game.

[night cloak]

Thank you

[obtuse solstice]

@cyan citrus Stupid question, where do I join a crew that I've been invited to?

[cyan citrus]

You can find the Crews option in Matches for now, @obtuse solstice. Tap on the bottom-right arrow option and select Matches > Crews.

[cyan citrus]

You are welcome!

[obtuse solstice]

Over here, I can't find any signs of the invitation. @cyan citrus

[potent heath]

when does the new royale pass come out? its 12pm for me

[unreal gale]

There is no cooldown because malta occurres at Europe

[cyan citrus]

You should have received the notification on the screen when your friend invited you to the crew. If you did not, please ask him to send another invite, use the search option to search the crew or try to find the crew you want to join under the featured crews.

[hexed plover]

How to chk rank?

And how does rank help us?

[cyan citrus]

The Royale Pass for month 12 should be available from May 18, 02:00 UTC.

[unreal gale]

Hello, I changed my region in the game from Egypt to Malta and I cannot return it to Egypt because malta occurres at Europe, so please help me to return it, thank you.

My ID : 5317914916

Username : 女๛『BELAL』

[cyan citrus]

Please tap on arrow icon available on bottom-right corner of the screen and select Rank option. For more information, please tap on ''?'' option available in the ranking menu.

[cyan citrus]

Please share a screenshot of your basic settings of the game.

[potent heath]

Thanks. I also got another question, does tier reset during a new month or do you pick off where you left off

[hexed plover]

Bro no arrow icon on my iPad

[cyan citrus]

The rankings will be reset after the end of this season, @potent heath. Every season will last for 2 months and Cycle 2 Season 6 will end on 18 July, UTC+0.

[cyan citrus]

The option to switch your region is not available for the accounts registered in European continent.

[cyan citrus]

Please share a screenshot of the main menu of the game.

[unreal gale]

But privacy policy said that i can't change region if i set it at Europe when i creating account
Not when i change it

[cyan citrus]

You will not be able to change your region even after you switch your region to a country in the European continent, @unreal gale. Should you have any further questions, please reach out to the customer service in-game.

[potent heath]

so for example if you are a gold tier and the new cycle begins, that means they would still be gold tier?

[cyan citrus]

For tiers below Gold, tiers will be transferred fully to the new season. For Gold and above, tiers are transferred based on ratings.

[proven crescent]

I thought this was the avatar but it’s the character itself!, I already bought Emilia so what’s gonna happen with this reward? And also when I bought Emilia it said I got her avatar but I don’t see her avatar in my avatar’s list what do I do?

[fathom remnant]

My account is EEA account and it doesn't have any crystal event s but I used vpn and all the events changed and also there was crystal event but whenever I disconnect vps it disappears.
Is there any option to make it permanent?

I just want crystal event to be permanent please

[cyan citrus]

VPN usage is not recommended and it may put your account at risk of getting suspended, @fathom remnant. For the missing event, it is possible that it is not available for your region in according to your own region. For further assistance, you may reach out to the customer service in-game.

[fathom remnant]

I just want crystal events because I'm missing lots of events

[cyan citrus]

Please refer to my previous response again, @fathom remnant.

[fathom remnant]

There is no option to add or change my region

Thats why im here

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @fathom remnant.

[fathom remnant]

I haven't done any of that but I'm ok to be in Europe region, at least give me all Europe region events

[cyan citrus]

Please reach out to the customer service should you require further assistance with this. You may also leave your feedback about the game through #old channel.

[void oak]

Can i talk with support team?

@cyan citrus

[cyan citrus]

Please add more details about the issue you are facing, @void oak.

[void oak]

can i talk to u private?

[cyan citrus]

You can state your issue here, @void oak.

[void oak]

my pubg account stolen and the theif get the account banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @void oak.

[wet lichen]

@cyan citrus

[cyan citrus]

How may we help you, @wet lichen?

[wet lichen]

iam @void oak but from another acc .. why i get m.uted ?

[cyan citrus]

You have been informed accordingly through a private message with @polar marsh, @wet lichen.

[wet lichen]

ok i know these
but my issue is that the account stolen

[storm flume]

Please contact the customer service for further assistance, @wet lichen. Refer to subpoint 5.4 in #faq for further information.

[proven nova]

Hello,
I encountered a big problem with my PUBG Mobile account.
Infact I have a PUBG Mobile account (ID:5115204235) it was banned for a week and when I wanted to log in after the ban I couldn't.
I knew my account was hacked with my twitter account he unlinked the account and now I can do absolutely nothing.
If you could help me that would be fine.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @proven nova.

[naive island]

Hey mods, do any of you know after how many days the Return Missions activate?

[neat wolf]

My pubg I'd was hacked the Hacker link his Facebook with my ID how to remove his Facebook only in 1 day not in 7 day please please please help me

[storm flume]

Please contact the customer service for further assistance, @neat wolf. Refer to subpoint 5.4 in #faq for further information.

[flat meteor]

When is new rp coming today or tom?

[simple roost]

June 18th - 02:00 UTC

[night cloak]

Is it reasonable for an event and an event to go down, and after completing all the tasks, we can get 186 RP points? Previously, after completing the event and tasks, we could get about 900 RP points?

[celest shadow]

You get a random multiplier for each Bonus Coin used.

[night cloak]

It is every currency that you get from completing the tasks. That currency will double your reward, but as I showed you the currencies that you earned all and did not double, whether 186 RP points and previously, I had already got about 900 points after completing all the tasks

[celest shadow]

It does not double it as it depends on the multiplier you get. You get 20 RP points as a start number, and multiply that by 9.3.

[night cloak]

The number 20 is not counted, but after each stroke of luck using the coin, those points will be calculated, for example the first stroke of luck got 16 + RP.

[celest shadow]

As aforementioned, the multiplier is random. For every Bonus Coin you use, you get a random number of multiplier.

The multiplier affects the number of RP points you will get.

[night cloak]

I got those lucky hits 16+18+52+14+12+16 I have that video you can watch even after adding those numbers I don't know how to get 128?

[night cloak]

@Piston#2060 you got 52 times 2 which should double to 104 ?@celest shadow

[celest shadow]

It is 20 x 9.3. As I said earlier, the 20 RP points is the starting number.

When you use the Bonus Coin, it increases the number of the multiplier, and the multiplier increases the number of the total RP points.

[night cloak]

20 is the starting number but after the start on the first stroke of luck that will double 20

If the followers complete these missions, will they get what you got, or does it randomly depend on their luck?

[celest shadow]

No, it does not double it. It increases the number of the multiplier randomly.

[celest shadow]

Yes, it is random. They may get a higher or lower depending on their luck.

[night cloak]

I understand okay thank you

[celest shadow]

Glad to read that you understand.

[night cloak]

I'm the happiest hello my friend

[bold pagoda]

what rank will be on c2s7 if i finish c2s6 with an ace?

[bold pagoda]

<@&481161015728406538>

[cyan citrus]

Platinum II, @bold pagoda.

[bold pagoda]

thank you

[cyan citrus]

You are welcome!

[manic iris]

My account has been banned the reason modifying game data such as auTO AIm i need real human from tech support to see my fantastic aim my id 51493930630 I'm sure there's something wrong

[polar marsh]

Please refer to the private message from @polar marsh for further information, @manic iris.

[sturdy agate]

Um hello?

Bro solo is so stupid

Dude reached conqueror by teaming😂😂

[junior birch]

Please report them in-game, @sturdy agate.

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fierce apex]

Sure. In-game you must go to Personal Space > Music > Select ‘Music Not Owned’

You will see two Krafton Music Kits. One of the tracks is titled ‘Ready To Battle’.

When can we obtain these Music Kits?

[green sedge]

How was my account blocked 5 times at the same time? I think there is a problem?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @green sedge.

[sage bough]

i got banned for 10 years even i didn't used any type of hacking tools but i dont know wht i got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sage bough.

[night cloak]

I bought the Prime plus subscription and it has been over four days now that i haven’t received anything and whenever i try to buy it again this comes up 😫😫😩😩

[merry pilot]

Do we get both the faces or just only one?

[feral forge]

Could you please try to check Appstore > click the upper top right corner > Subscription, to see if you are subscripted to Prime there?

[night cloak]

Yes i am i paid for it have a charge for it on my bank account too how do i fix this

[night cloak]

Any help???

[feral forge]

The new subscription starts on 13th or 14th?

[night cloak]

The new one on 13

[feral forge]

Please contact the in-game customer service for further assistance in this regard, @night cloak.

[merry pilot]

@feral forge

[night cloak]

There it says provide screenshots but where do I provide them theres no email address no nothing where i can send them??

[dim prairie]

Well, I gave up on the demand and decided to leave the game and not buy inside the game. The support in the game is very weak to throw a happy chance 🥰🥰

[feral forge]

Will get back to your inquiry soon.

[feral forge]

If the upload photo option did not appear in the chat. You can upload screenshots to an image hosting website such as Imgur, where it convert images into links and you can send it to the customer service in-game.

[night cloak]

No but its just a thread there i am so done with these bugs 🤦🏻

[night cloak]

Thank you for your help i was able to send screenshots there now lets see if i get it or they make something up

[compact gale]

مواهب ببجي

[storm flume]

Please do not use languages other than English, @compact gale. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[crimson stump]

Hello

I have a problem purchasing UC

[storm flume]

Please contact the customer service for further assistance, @crimson stump. Refer to subpoint 5.4 in #faq for further information.

[median moss]

When can I transfer pubg global ID to bgmi? Give us an event or something to transfer.

Eevin is it your global ID

[modest aspen]

it shows i have titles in malaysia

but i am not able to collect it or equip it

my server is NA my flag is aruba and my region is malaysia

[green agate]

Unfortunately, this feature may not be available at this time. Feel free to send your suggestions in our #old channel or inside of the game.

[weary barn]

Please fix this issues

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @weary barn. You can also submit a report in #old in compliance with the channel's pinned instructions.

[ashen finch]

Hello. My pubg account has been hacked. I was trying to sell the account. A liar came to me and hacked my account, and I have proof that my words are true

[thick pasture]

@feral forge
I had 2000 xsuit coins but forgot to redeem it, Do you know what will happen to those points as the event is over already

<@&481161015728406538> <@&639889499718942720>
If anyone of you can help me with the query above. Thank You

[storm flume]

Please do not use languages other than English, @analog loom. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[analog loom]

Please help. I didn't know that someone in the team was cheating. He didn't tell me and he didn't show any evidence that the player is a nest. I am wronged.

[undone prairie]

Can leaving matches many times in a row cause anything like a match ban?

[analog loom]

I wasn't declaring that this player is a cheat, he didn't show me any evidence, believe me, I'm really dark, I swear by this

5339897056

[night cloak]

Hi, need help updating secondary verification phone number as I changed my number yesterday and reinstalled the game and now can’t login into the game as it is sending the code to old phone

@lime juniper <@&481161015728406538>

[celest shadow]

Please contact the customer service for further assistance.

You are prohibited from selling, gifting or lending your account to anyone as this is against PUBG MOBILE's terms of service. We will not be responsible for any loss made and cannot guarantee the security of any account if trading and sharing of game accounts are done. We recommend players to use their own game accounts and not share their login credentials with anyone.

[celest shadow]

The coins will expire when the event ends.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @amber spindle.

Please refer to the private message from @polar marsh for further information, @analog loom.

[celest shadow]

Yes, you may be temporarily restricted from matching.

[celest shadow]

You can use your linked social media account or e-mail address to login instead.

[night cloak]

It asks for code evertime I tried loging in through social media and game center and even tried to contacting support but it closes the chat automatically

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Bruh already did

It closed the chat automatically many times

Can you help me with passing it to the team if they can help me changing the number @celest shadow

[celest shadow]

As the moderation team of this Discord server are not affiliated with the in-game customer service, we are unfortunately unable to assist players with account-related issues through the community.

Note that you should always save the backup codes of your secondary verification in case something like this happens. Please contact the customer service again and describe your issue in detail.

[woven nymph]

PUBG PAKISTAN ANIVVERSIRY IPHONE event scam?? I redeem iphone in PUBG anivversiry but not receive yet

[storm flume]

Please do not use languages other than English, @queen iris. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please send your concern in #copyright and wait patiently for a response, @woven nymph. We may otherwise have to mute you.

[night cloak]

Can you provide me the step to step information how to report it. Coz everytime i chat it closes the chat automatically

[woven nymph]

Me?

[green agate]

You should only put it 1 time, thank you for your cooperation and understanding on the matter.

[green agate]

Hello there! Have you tried the main menu customer service center?

[woven nymph]

I am winner of iphone 13 from Pakistan anniversary event but i can't receive My iphone it's SCAM or what?

[night cloak]

Yes

[robust finch]

I’m always playing Duo Karakin unranked map, after the last update for the game, I can’t play the duo karakin map idk why, although my friend can play this map but me no, so why I can’t play it with my friends !, and finally I got an answer for this problem it was like I had to open vpn for United Emirates to play it and the ping go like 200! , so I can’t play it without vpn, my friends play it very well without vpn or anything so plz can u help me cuz I don’t play any map except this map !
Thanks advanced

[signal crane]

Hai i need to transfer my account from global version to the indian version as i recently landed in India

[silver lion]

Hlo pls some help me to unban my pubg account my pubg account banned for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @silver lion.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @signal crane.

[night cloak]

My account was hacked can you help me.

[cyan citrus]

VPN usage is not recommended as it may put your account at risk of getting suspended. For matchmaking issue, what is the device you are using?

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts.

[night cloak]

They removed my linked mail

[cyan citrus]

Not something we can help with. Please contact the customer service.

[night cloak]

where do i enter

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @night cloak.

[robust finch]

I only use a vpn to play duo karakin. Without a vpn, i can't play

ipad pro 2020

[cyan citrus]

It is not recommended. Please avoid it.

[cyan citrus]

And what is the server you are playing on?

[robust finch]

Okay bro 🙏🏻🫶🏻

[robust finch]

Middle East

[lime robin]

Hi I was wondering if I rooted my Android phone, would I get banned

[soft sparrow]

not likely

[celest shadow]

No, you will not be suspended for playing on a rooted or jailbroken device. The anti-cheat systems will only be triggered when you use sketchy applications while playing PUBG MOBILE.

[lime robin]

I jailbreaked my iphone and I got b*****

[cyan citrus]

Matchmaking depends on players' activity, the server you are playing on and the perspective/game mode, @robust finch. This is not much we can help with. You may try to disable the matchmaking preferences and see if it will make any difference. If you believe that this is an issue with your network connection, you may try to perform a routine repair of the game from login menu and reset your device network settings through Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings. If the issue persists, please reach out to the customer service in-game for further assistance.

[lime robin]

That happened to me and I got suspended

[lime robin]

Just because I wanted to change the resolution of my iphone

[soft sparrow]

gfx are still banned I believe?

[lime robin]

I'm using it

No ban whatsoever

[celest shadow]

Yes, use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.

[lime robin]

...I'm sorry I keep forgetting

[celest shadow]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.

[lime robin]

Damn I must be lucky then

[silk matrix]

please bring the pharaoh cark sale to the shop

[cyan citrus]

For any feedback about the game, please feel free to use the #old channel, @silk matrix.

[robust finch]

Look bro I just recorded 2 videos with vpn and without vpn look for the difference..

So plz can u find me a solution cuz I fed up

[cyan citrus]

Please reach out to the customer service for further assistance, @robust finch.

[tired aurora]

Do anyone know how to manually communicate with in-game support?

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @tired aurora.

[tired aurora]

But its automatic respone, i wanna communicate with human

[robust finch]

I tried everything but it doesn’t work, everything was ok before the last update, after that everything changed, I can’t play the map with my friends as I said before when I uses vpn it goes ok and I can play the map but the ping is damn, immediately I turned vpn off I can’t play the map

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to enormous number of requests they receive every day.

[cyan citrus]

As mentioned earlier, VPN usage is not recommended. Please reach out to the customer service for further assistance. You may also submit a report of the issue through #old in compliance with the channel's pinned instructions.

[tired aurora]

Can i send msg for u ?

[cyan citrus]

You can state your issue here, @tired aurora.

[tired aurora]

My account sus. pend. ed by wrong, and i wanna communicate with support to back my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tired aurora.

[robust finch]

I can't contact customer service in the game

[crisp crest]

Hi my account has been hacked someone linked their facebook in to my account

[storm flume]

Please contact the customer service for further assistance, @crisp crest. Refer to subpoint 5.4 in #faq for further information.

[gusty obsidian]

@lime juniper This guy named Nexus who is an Professional Competitive player and a part of an reputed organization named Insane eSports is promoting I'd selling and buying through his Instagram Story
story link - https://instagram.com/stories/insane_jazzyy/2863116924630786692?igshid=MDJmNzVkMjY=
Profile link - https://instagram.com/insane_jazzyy?igshid=YmMyMTA2M2Y=
Please take action against him as soon as possible

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @gusty obsidian.

[crisp pier]

Hello, my pubg mobile account was stolen, I can't log in, can you help me?

[storm flume]

Please contact the customer service for further assistance, @crisp pier. Refer to subpoint 5.4 in #faq for further information.

[crisp pier]

I can't log in to the account, the ringer has connected his phone, the verification code is gone

[celest shadow]

You may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[sly inlet]

Is there any contact with pubg support from outside the game?

[unique nimbus]

Iam just wondering
If I purchase this face which one I got
The girl or the man

[wheat mountain]

iam sending message to my local server pubg mobile pakistan but its not sending they give me timeout in there server

[cunning harbor]

hi i think I need support I had a random in my round (metro) just team killing me and others and after he dowed me (i was the last one surviving) i just left the round out of rage and probably+ 2.5mil in weapons and gear are gone because i didn't read the message is there a way to get it back? (I have video proof)

[earnest oar]

Can i change my server

[valid jewel]

I can’t find the emote button in my controls

[fathom lance]

My account has been banned for a while because I used an unofficial client version. I downloaded the copy from the Google Store. Please look into the issue and help me. My account is rare. I still use it as a hacker

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fathom lance.

[warm ledge]

hello, my account was stolen. I tried to ask for support from the pubg mobile page, but I can't ask for support because there is a bot in front of me. Is there no pubg mobile security center, so there is no customer service?

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @warm ledge.

[cyan citrus]

Please share a screenshot of the customize button settings.

[cyan citrus]

You can change your server once every 60 days through the basic settings of the game.

[storm flume]

Please contact the customer service for further assistance, @cunning harbor. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

We unfortunately will not be able to help you with issues outside this Discord server. You may need to reach out to the staff members of the concerned Discord server.

[cyan citrus]

You will get both.

[earnest oar]

I mistakenly change my server asia to middle east , and now that making problems high ping and I can't play ...
Always killed by noobs 🙂 , and now i can't play with my id coz of high ping issue

[granite leaf]

Been 4 days, so??

[cyan citrus]

Your only option now is to wait patiently for the 60 days cool-down to be over to change your server again. Please be extra careful next time.

[earnest oar]

🙂thank you

Its Very helpful to me

[cyan citrus]

You're welcome!

[earnest oar]

😘😘

I should uninstall pubg for 30 days🙂

[granite leaf]

Are these not opening??

[cyan citrus]

From where did you download the game?

[valid jewel]

App Store

[celest shadow]

No, they do not open.

[cyan citrus]

Can you try to switch your layout settings and see if the button will still be invisible?

[granite leaf]

So, they are just designs. Thanks for the info. I thought it's just a bug...

[valid jewel]

I’ve tried it before it appears on the other 2 layouts but not the main one

[burnt pewter]

hi

[cyan citrus]

Please perform a routine repair of the game from login menu and see if it will make any difference.

[cyan citrus]

Hello! How may we help you?

[valid jewel]

Will that delete or remove my current layout?

[cyan citrus]

It will only remove the update files of the game that you will need to download again, @valid jewel.

[valid jewel]

Done, nothing changed

@cyan citrus

[burnt pewter]

can i buy uc in his credit

[cyan citrus]

Try to change your layout settings from Classic Mode TPP to Classic Mode FPP. Copy the Classic TPP layout to FPP, then try to switch again from FPP to TPP.

[cyan citrus]

Could you please elaborate? If you want to make purchases, you can do it through inside the game or through https://www.pubgmobile.com/pay.

[burnt pewter]

can i buy uc in discord credit

[cyan citrus]

I don't understand your question, @burnt pewter. Please elaborate.

[burnt pewter]

i want to buy uc

[cyan citrus]

Refer to my this response, @burnt pewter.

[storm flume]

Please do not use languages other than English, @burnt pewter. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[burnt pewter]

I want to buy uc in credit discord

[undone prairie]

What does the +30 mean and why

[valid jewel]

Done, thanks I’ve found it

[cyan citrus]

Friend bonus missions will give you extra rank points when you complete missions with your friends.

[cyan citrus]

Glad to hear that and you're welcome!

[spark plaza]

Dear PUBG Mobile officials, we play ALL Talent 7 seasons with my team, but we encounter links while calculating the points in the game. While there are 166 points in the regional ranking, it shows 115 points globally, and the ranking does not rise even if we beat and hit the opponents in the match.

[undone prairie]

👍

[night cloak]

When logging in to the account from Twitter, each login is required to log in and write. ?

[cyan citrus]

Regional rankings are different from All-Talent Championship rankings. The best 6 matches per week will be counted towards the All-Talent Championship leaderboard.

[spark plaza]

While the regional rank increases the points, the points do not increase in the European rankings, please fix this bug Team Name ROUTE

[cyan citrus]

Refer to my above response, @spark plaza.

[cyan citrus]

You may need to check this box if you want to keep your login information saved.

[burnt pewter]

I want to buy uc in credit discord

[night cloak]

I have done this twice but every time I log in it asks me to log in using an email and a password

[cyan citrus]

Try to install the Twitter application and log into the account using the application first before you log into the game, @night cloak.

[night cloak]

Guys

Help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[crystal heron]

[night cloak]

No, I did not install the application on that device. I logged in through Safari, but I logged in to the account through Twitter and installed an application on another device?

I turn on gyroscope right I disable gyroscope reverse it still don't work

Guys

[strange storm]

@cyan citrus new pharoh 7 star leak upload in yt than tencent give strik

Yes or not

[strange storm]

@celest shadow

[whole trellis]

My account has stolen and I have all what prove that is my account I need restore it please 🥺

[wise garnet]

Hello can anyone tell me which android phone support by default 90fps pubg mobile settings

[patent oar]

hi pubg im band from uc

[polar marsh]

Please refer to the private message from @polar marsh for further information, @patent oar.

[whole trellis]

Please ant supporter help me

I have all my purchase screen shots and all information about my account and I want to restore it

[cyan citrus]

Install the Twitter application on the device you are using.

[cyan citrus]

Please share a video recording of the issue you are facing.

[unique onyx]

i need admin pm me i got ban no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unique onyx.

[cyan citrus]

If a YouTube channel contains one or more videos that violate PUBG MOBILE's terms of service, there is always a risk that copyright strikes will be applied sooner or later.

You can find the terms of service of the game at https://www.pubgmobile.com/terms.html.

[strange storm]

Thanks sir my contant non violate pubgm

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts.

[wooden current]

Kicked out of the weekly room again🙄.why??

@celest shadow

[night cloak]

ik thanks

[chilly root]

I bought the 900UC RP last time, and I guess I supposed to get RP supply vouchers to buy the next 360 RP for free? But I got none. Any help?

[merry igloo]

That doesn’t exist 💀

[chilly root]

doesnt exist?

[merry igloo]

Yes there is no such thing, you can get uc from the rp back to get the 360 for free but supply vouchers don’t exist, I’ve never seen it

[chilly root]

This thing?

[merry igloo]

This is the things from the rp prime pass?

[chilly root]

But rn im kinda confused ~ is this thing there in the 900UC purchase

[chilly root]

yea ig so

[merry igloo]

Those vouchers aren’t in the rp but I’m pretty sure there in rp prime pass

[merry igloo]

3x300 is 900 💀

[chilly root]

theres like alot of pass at this point, am jus confused

[merry igloo]

Kk

[chilly root]

for all ik I bought the 900 UC pass

and I bought it cuz i thought ill get this

[merry igloo]

I see

[vestal thorn]

Hello

I need some help about my account

Plz

[junior birch]

How may I be of assistance, @vestal thorn?

[soft sparrow]

You two may talk in Arabic if you fail to communicate.

[civic wren]

@celest shadow hi I won now in custom

[celest shadow]

You may send your numeric user identification in #987747635165270048.

[civic wren]

5809757724

[celest shadow]

In the thread, please.

[merry igloo]

@celest shadow I have a question

[civic wren]

I don't know

[celest shadow]

Sure, what is your question?

[celest shadow]

Not a problem. Thank you for providing your numeric user identification.

[vestal thorn]

I cant login into my account cause my gmail account closed cause someone try to take it and i can prove that gmail belong to me but my country close the gmail for security what can i do??

[civic wren]

Piston what should I get?

[junior birch]

Please contact their customer service and customer service in-game for further assistance, @vestal thorn.

[celest shadow]

You may refer to the pinned messages of #matches for further information.

▫️ PC: Click on the pin icon located in the top-right of the channel.
▫️ Mobile: Click on the channel name and select Pins located at the top.

[vestal thorn]

Thanx c

[junior birch]

You are welcome!

[merry igloo]

How do u know if the person is saying there the winner but then there not, do u check out the acc with the ID they gave b4 sending the uc?

[celest shadow]

Once a room ends, we take a screenshot of their player profile. This way, we have the information of the real winner(s).

[merry igloo]

Ah kk

Thanks piston

[blissful marlin]

Hello i am unable to login my account. it requires verification code but I am not receiving any code

[coarse bloom]

Hello!
I am looking for anyone who can help me recover my PUBG mobile account. A hacked linked email and Twitter account with my account a couple of days ago. Today I asked for recovery method here and was guided to use In-game support. I did it and provided all the valid information that was needed. But just a few minutes ago hacker linked a phone number with my account and I have to provide a verification code to get access to my account. I have only Facebook account still linked with my account but it seems like it won't remain there for more than 7 days from now. You can understand how terrible my situation is right now. 4 years old, level 78 Account, since Season 3 is almost gone. If anyone here can connect me with PUBG Mobile Officials where the recovery procedure is faster, I would be highly grateful. Looking forward.
My account details are:
UID: 5203952267
Name: JG. Umer
Account level: 78
Gun Lab: TechnoCore M416 lvl.2

[past crescent]

hello @lime juniper im gonna participate to a tournament made by some content-creators in algeria im emulator player they told us to download [Moss anti-cheat] for a fair tournament and no hacks
so is [Moss anti-cheat] safe for my id ?

[granite leaf]

Honestly what is this? Ain't it obvious that this is against the rules?🤦‍♀️

[earnest oar]

Help me to change my server to default, 🥺

[granite leaf]

When did you changed it?

[meager pumice]

When comes back create with all upgrade skins?@celest shadow

[cyan citrus]

Please try again at another time, change the password of the login method or contact the customer service in-game for further assistance.

[cyan citrus]

As we only provide community support through this platform, we unfortunately will not be able to help you with compromised accounts in any way. Please continue with the customer service.

[night cloak]

Please help what is this

No circle and no other players left I killed the last two but I didn't win?

[cyan citrus]

You may provide your feedback regarding this or the security center through the #old channel.

[blissful marlin]

i am trying since many days but the problem is still unable to solve. in Pakistan Region

[past crescent]

hello @cyan citrus im gonna participate to a tournament made by some content-creators in algeria im emulator player they told us to download [Moss anti-cheat] for a fair tournament and no hacks
so is [Moss anti-cheat] safe for my id ?

[cyan citrus]

No information regarding such crates to be introduced in the near future. Please keep an eye on #news and official social media handles for PUBG MOBILE for more information. You may also provide your feedback about the game through #old.

[cyan citrus]

Unfortunately, I don't have information regarding such tournament or the anti-cheat you are referring to.

[cyan citrus]

Please reach out to the customer service in-game for further assistance with this.

[past crescent]

can you please tell me is it safe or not ?

[cyan citrus]

I don't have any information regarding this.

[meager pumice]

Thanks

[cyan citrus]

You can change your server once every 60 days through the basic settings of the game.

[cyan citrus]

You're welcome!

[past crescent]

do you know any anti-cheat programs so that i can propose to the admins of the tournament (for emulators)

[cyan citrus]

The Gameloop emulator does have an anti-cheat and so the game itself.

[past crescent]

i play with gameloop and the classic mode is full with hackers so it doesn't help

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @past crescent. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[past crescent]

yes i report them and i baned many of them but it's full with hacks
and thank you for your help

[cyan citrus]

All the cheaters will be permanently suspended in due time when their cheating behavior gets detected, @past crescent. You may also keep an eye on #news for weekly reports of suspended cheaters along with their devices. And, thank you for your continuous support.

[whole trellis]

@cyan citrus the conversation in the game closed and I can't access to and supporter in the game

@cyan citrus please help me how can I speak with any supporter to help me ?

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @whole trellis.

[whole trellis]

I read it but I can't find any thing in the bottom right

@cyan citrus please help me I need to talk with any supporter who can help me to verify that is my account and restore it for me buy link it by a new e_mail

[cyan citrus]

We unfortunately will not be able to to help you with compromised accounts through the community in any way, @whole trellis. Please continue with the customer service.

[frank basalt]

Hello. I want to ask about the Metro Royal bugs. Why do not correct errors that have been for many months, and then years ??

[steel pawn]

from where i can create outfit
for pdp event

[main rune]

@cyan citrus what's wrong with the EU Servers?
It's lagging almost every game in rooms.
It's just in rooms but our ms are going from 20 to like 100-150 out of nowhere for 5-10 seconds.
And the endgame is lagging sooo hard when many people are alive.
It's since 5-6 weeks

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @frank basalt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

Please state your issue in this channel, @vocal tusk. #discord channel is not meant for game related issues.

[vocal tusk]

Tell me game related issue

Iam in trouble

[cyan citrus]

Is that happening to everyone playing in the custom room?

[cyan citrus]

Please state your issue.

[vocal tusk]

Bro have salution?

[cyan citrus]

You can find the details about the available PDP-related events through the official website > PDP.

http://www.pubgmobile.com/.

[cyan citrus]

We will not be able help to help you out if you don't add details about the issue you are facing. Please elaborate on your issue or share a screenshot.

[main rune]

Yep

[steel pawn]

gow i create some outfits

[vocal tusk]

I can't play Crew match's

[cyan citrus]

You may reach out to the customer service in-game for further assistance with this or submit a report of the issue through #old and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[cyan citrus]

Accounts that have a history of cheating or accounts that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

#news message.

[steel pawn]

photoshop illustrator or anything else

[cyan citrus]

What do you mean, @steel pawn?

[steel pawn]

i mean how people create outfits

[ashen finch]

I did not know that it is forbidden to share my information for sale, and I apologize for this error. I want help from someone who can access my account and restore it to me. I have the full conversation with the fraudster and prove that the account is mine. Where can I find someone who can help me with this?

[cyan citrus]

Unfortunately, I don't have information regarding the design process.

[steel pawn]

anyone else>

?

[main rune]

I don't have a Screenshot or Video because I wasn't recording
I'll ask my teammates

[cyan citrus]

You may try to ask the other players in the general channels.

[vocal tusk]

Country Pakistan

Hi

[cyan citrus]

You have already been answered here, @vocal tusk.

[vocal tusk]

Please you talk Pubg mobile for me

Iam not cheater😥

[cyan citrus]

This is not something we can help with, @vocal tusk. Please refer to my previous response again.

[vocal tusk]

Mean i can't play crew matches parmently😓

[cyan citrus]

Correct.

[vocal tusk]

😥😥😥

You check my account iam no cheater

I really love crew

[cyan citrus]

You have already been answered, @vocal tusk. Please avoid being persistent.

[vocal tusk]

By

[proud bolt]

Regarding the patch update.
The glitch where the players aren't rendered in a vehicle ISN'T fixed. I just got killed by someone on buggy, and we couldn't see that person.

[cyan citrus]

Do you happen to have video recording of the issue, @proud bolt?

[rancid mountain]

Good afternoon team; can you tell me what this error is please ?

[viral remnant]

why do i not have the option to change region

[cyan citrus]

It is not available for the accounts registered in European continent, @viral remnant.

[viral remnant]

oh okay

thank you :)

[cyan citrus]

Please reach out to the customer service in-game for further assistance or report the issue through #old and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[cyan citrus]

You are welcome!

[proud bolt]

Unfortunately no. But I will keep that in mind. Do you reckon death replay will catch the glitch?

[cyan citrus]

Probably, @proud bolt. Can you check and share a video recording?

[proud bolt]

I didn't record it. I don't have death replay enabled. I'll enable it and make sure to record my gameplay at all times to catch the glitch.

[cyan citrus]

Sure. Thank you, @proud bolt.

[viral remnant]

@cyan citrus I have one more question for you

[cyan citrus]

Please state your question, @viral remnant.

[viral remnant]

My account has been hacked for quite a while but I still can log into it. But is there any way for me to get full control back?

i don't know how they even got into my account

in the first place

[cyan citrus]

Did they connect an unauthorized login method to your account that you do not have access to, @viral remnant?

[viral remnant]

we can both login so I'm confused

I don't think so, but I'm not sure

I will check

I had email and play store connected

I'll check further and get back to you on that

[cyan citrus]

Sure. Please take your time. Also, to safeguard your account, please change your password for all the login methods, logout from all the devices for both your login methods and PUBG MOBILE and enable two-factor authentication, @viral remnant.

[viral remnant]

i don't remember linking Twitter, and then i tried to unlink it tell me this

[cyan citrus]

It is possible that the unauthorized user has linked the Twitter account with your PUBG MOBILE account, @viral remnant. You can only remove accounts that have been linked for more than 21 days. For further assistance with this, please reach out to the customer service in-game.

[viral remnant]

and to unlink it how many days to i have to login on my my device

[cyan citrus]

You can only remove accounts that have been linked for more than 21 days, @viral remnant.

[viral remnant]

Oh okay

he changed my region too :/

ill contact support in game

thank you

[cyan citrus]

Please reach out to the customer service in-game for further assistance, @viral remnant. One thing I can suggest is to link your account to an e-mail and a phone number at earliest. After that, enable the secondary verification and logout from all the device through your basic settings of the game.

[viral remnant]

Enabling 2FA

Make it so only authorized devices can login

?

[cyan citrus]

Correct, @viral remnant.

[night cloak]

My acc got hack 😭

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[rancid mountain]

@cyan citrus my friend has a hacker who linked his phone number and now he cannot get in. Customer service in game is asking for a screenshot of both social medias in game settings and the first purchase, but he does not have that information. He was able to send a purchase from 3 months ago on that account. He still has control of both social Medias; QQ & WeChat. What should he do?

[cyan citrus]

He will need to provide the customer service with all the accurate and required information, @rancid mountain. This is to prove the ownership of the account. As we only provide community support through this platform, we unfortunately will not be able to help with compromised accounts in any way. Please continue with the customer service.

[rancid mountain]

**Thank you, very clear ** 🙏🏻

[cyan citrus]

You are welcome, @rancid mountain!

[night cloak]

@cyan citrus
can ve go in pirvate chat

[cyan citrus]

What does it concern, @night cloak?

[night cloak]

I wanet to ask how to get ma acc back

[cyan citrus]

Please contact the customer service for further assistance with compromised accounts, @night cloak. We will not be able to help you with that through the community.

[night cloak]

Thank you

[cyan citrus]

You are welcome!

[viral remnant]

I was able to login via email, and add number and i enabled Secondary verification

This means the hacker should no longer have access right?

and that I should be able to remove his Twitter in the future

[cyan citrus]

Did you logout from all the devices, @viral remnant?

[viral remnant]

no

Not yet

Let me do that

I just dod

Now

[cyan citrus]

The unauthorized person should not be able to log into the account again and you will be able to remove the Twitter account when it has been linked for more than 21 days, @viral remnant. You may still contact the customer service should you require further assistance with this.

[viral remnant]

thank you so very much @cyan citrus

:)

[cyan citrus]

You are most welcome, @viral remnant!

[devout ginkgo]

@cyan citrus how many subscribers do you need to be a pubg mobile vip

[cyan citrus]

The content you upload will be considered when you get reviewed, @devout ginkgo. Please refer to Community section under Roles in #735483472432594994 to apply for PUBG MOBILE Content Creator program.

[devout ginkgo]

@cyan citrus so for now I can’t upload because am not approved but I just started its new

@cyan citrus I can’t see any guidelines which section is it

[cyan citrus]

The Community section under Roles, @devout ginkgo.

[devout ginkgo]

@cyan citrus its directing me to the registration and its saying nothing about rules or anything

[cyan citrus]

We don't have exact requirements that will be needed to be selected, @devout ginkgo. You can apply through the link above and wait patiently.

[devout ginkgo]

@cyan citrus so I don’t need like a lot of subscribers so long i have registered its ok even without any content

[cyan citrus]

You cannot be selected without any content, @devout ginkgo.

[devout ginkgo]

Yea @cyan citrus so am allowed to make some authentic content then apply right?

[quasi anchor]

@cyan citrus please i really need help!!!!

HELP can any one help me @celest shadow

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quasi anchor. Remember to read through #faq before asking questions in the support channels.

[quasi anchor]

i tride to give my account to my frendi it is on twitter and he said he cant login and when i tride to login its not working why? @cyan citrus @celest shadow

can anyone answer me ????????

@cyan citrus @celest shadow

@lime juniper

[celest shadow]

Do you have the Twitter application installed on your device?