questions

[thick geyser]

dayum. i only play 1 version only

[quartz scaffold]

My account has been transferred to Germany, and the phone connection did not appear. I want to change it

[junior birch]

Please provide an image of the issue you are facing, @quartz scaffold.

[quartz scaffold]

There is no change country button and no phone link

[thick geyser]

wait how to do it?

[junior birch]

You may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-left.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[junior birch]

Accounts in the European Economic Area (EEA) cannot change countries or regions at will due to the General Data Protection Regulation (GDPR), You may contact the customer service instead. For further information please refer to sub-point 5.4 in #faq.

[quartz scaffold]

How long should I wait to change again

[thick geyser]

2 months

;D

[muted snow]

Player ID: 5523926757
Player Name: D̶o̶b̶u̶
Teaming up in solo

#questions

How Can I upload a video of teamers

[junior birch]

Please report them in-game, @muted snow. If you have an evidence you may report them to the customer service in-game.

[slow juniper]

Where is community tab?

[serene lantern]

Ye dekho

[serene lantern]

Gayab

https://youtu.be/hraLiOioMwk @lime juniper please ban this player he Promotinn Confing File

[night cloak]

Please ban this youtuber ScOut who is promoting config file no recoil
Please ban and remove these type of content
https://www.youtube.com/watch?v=hraLiOioMwk
@Error 403 please take immediate action on this youtuber.

[manic badger]

https://youtu.be/hraLiOioMwk

See on this please

[slow juniper]

@lime juniper please check this https://www.youtube.com/watch?v=hraLiOioMwk

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @serene lantern, @slow juniper, @night cloak, @manic badger, @slow juniper.

[night cloak]

check this and pls ban

[slow juniper]

Everyone please report this live

[hasty fog]

https://youtu.be/hraLiOioMwk

[indigo aspen]

Bro he just give that thumbnail for fun ig

[hasty fog]

Youtubers Promoting Cheat

[stray solstice]

#888052693489320036

[waxen ice]

This youtuber doing clickbait and promoting config pls take action if u guys take action on small youtubers who jsty clickbaits for views and also writes exposed u terminate their channel then why not scouts he did not even mention anything

[viscid coral]

@Eror403 scout promoting hacks plz ban his youtube account

[merry igloo]

@celest shadow pls stop them from spamming, they are all subscribed to this dude but they are only now reporting him? Doesn’t make sense

[waxen ice]

@lime juniper

[fathom void]

[merry igloo]

Ah my bad, wrong channel

[slow juniper]

@merry igloo It's make sense we do not Subscribe him for hacking content we subscribe him for entertainment but now he's promoting hacks so yes we report him

[merry igloo]

Look at his previous video… he’s saying bad stuff about error… that’s enough to report him

[outer crest]

https://www.youtube.com/watch?v=hraLiOioMwk

[waxen ice]

everyone

tag

error

403

[slow juniper]

@merry igloo I know he's very arrogant , but I'm sure they not gonna ban him because he is a big YouTuber and maybe partner of BGMI

[dire cypress]

@lime juniper

[waxen ice]

@lime juniper

[dire cypress]

Why you disable community

[waxen ice]

why u remove community

[dire cypress]

Are you corrupted

We need answer

[ocean crystal]

@lime juniper

[vague sage]

@lime juniper Ban ScOut or unban everyone who you have banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vague sage.

Please refer to the private message from @polar marsh for further information, @plucky trench.

[gleaming turtle]

Plz ban neyoo or unban every uc seller you banned @lime juniper

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gleaming turtle.

[trim zodiac]

Please ban this youtuber name scOut who is promoting no recoil config file in front of 19k people. Ban this type of content.
https://youtu.be/hraLiOioMwk

[wooden raven]

My account had been hacked how can I get help

[compact oar]

Please contact customer service in-game for further assistance.

[wooden raven]

I did that

[compact oar]

Did you receive a response?

[wooden raven]

No

[compact oar]

A delayed response can be expected as they receive an enormous number of requests every day,Please wait patiently.

[wooden raven]

Ok, it's just frustrating because this person plays on my account everyday

[stone pewter]

@lime juniper You or your team has deleted/terminated channels for misleading thumbnails without reviewing the content truly. So please ban this YouTube account too. According to the thumbnail he is advertising No config file

[dire cypress]

@lime juniper are you corrupted?

Please answer us

[compact oar]

Please be advised that it is your own responsibility to safeguard your login information.

[leaden atlas]

@lime juniper this channel is promoting config

[storm flume]

Please do not use languages other than English, @dire cypress and @serene lantern. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ashen imp]

https://cdn.discordapp.com/attachments/849016814377238529/982046758114832485/Snapshot_20220603030043.png

How to correct this error, i am amazed to see this can someone explain

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ashen imp.

[drifting sparrow]

#community channel deleted ?

[wooden raven]

So I haven't played for a long time and decided to play again, to them find out all my details has changed , and someone in the middle east is using my account

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wooden flax @viscid coral.

[brazen temple]

Check @lime juniper

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @brazen temple.

[rustic hollow]

rip .--.

any suggestion guys ?

[kind crane]

Scout haters never leave any chance He will grow and you will be still there hating him

[kind crane]

which region?

[rustic hollow]

vn

[kind crane]

it might be a problem with your internet

[rustic hollow]

nah

[kind crane]

try dns

or wait till the moderator assist you

[brazen cradle]

What device are you using ?

[rustic hollow]

honestly, im trying multiple version on my pc first

already tested global and VN version

didnt work that well

[kind crane]

which version is this?

[rustic hollow]

VN dude

[brazen cradle]

Safe to say you are using PC to access the game ?

[rustic hollow]

yes sir

[brazen cradle]

I understand. You have downloaded the latest version of the game ?

[rustic hollow]

yep! straght from the homepage

[brazen cradle]

Alrighty. You tried deleting and re downloading Gameloop ?

[rustic hollow]

im doing it right now

[kind crane]

bro i am also an emulator player but i never faced these problems

[brazen cradle]

Let’s see how this goes.

[viscid coral]

@brazen cradle how can i ban id sellers

[lyric glade]

Bgmi is political game now Neyoo is saved beacuse he has contact to Bgmi official

[rustic hollow]

cmon shut up dude, who care about cheating anyway, leave it to mods or report directly to them

[brazen cradle]

This support channel is for issues related to PUBG MOBILE GLOBAL.

[lyric glade]

Ohk so why Pubg mobile is giving stike on BGMI content?

[kind crane]

@cyan citrus

[polar marsh]

Please refer to the private message from @polar marsh for further information, @still wolf.

[compact oar]

You may refer to this for further information:
#news message

[brazen cradle]

Please keep this channel free for purposes intended.

[compact oar]

#discord message

[agile hinge]

Hey anyone here knows the exact reason for this type of ban?

Ban Reason : Fraud such as via spam accounts.

Just asking for information.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @agile hinge.

[lyric glade]

In community she is telling this it is not effect in our game so she can not take action now

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @viscid coral.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @dry heron.

[lyric glade]

Where is community channel bythway

[rustic hollow]

well

[compact oar]

@lyric glade

[rustic hollow]

i mean, what the hell is going on

@brazen cradle

[compact oar]

The community channel will come back later.

[dry heron]

@lime juniper
A big YouTuber Promoting Cheats and Config , like no recoil etc in Game
His channel Link : https://m.youtube.com/c/sc0utOP

Target Video Link: https://youtu.be/hraLiOioMwk

Punishment should be equal as you implement for Other creators too
Thank You!
Will wait for any action where number of subscribers doesn’t matters

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @dry heron.

[celest shadow]

This channel is reserved for PUBG MOBILE-related questions. We will be forced to mute you if your message is unrelated.

[storm flume]

Please avoid going off-topic, @muted sandal. You may have unrelated conversations in #chat.

[cyan citrus]

This is not the latest version of the game. The latest version of the game is 2.0.0.16311. You may try do a routine repair of the game from login menu. If the issue persists, please reinstall the game through Play/App store.

[mossy geyser]

Dear brother, I did not get the secondary verification code on my mobile number

[cyan citrus]

Please try again at another time or reach out to the customer service in-game if the issue persists, @mossy geyser.

[mossy geyser]

What is the right time

[cyan citrus]

If you are unable to receive the verification code at this time, you can try again at some time later or contact the customer service.

[still ivy]

How many days will the next ban be?
1-7-60

[polar marsh]

Please refer to the private message from @polar marsh for further information, @still ivy.

[mossy geyser]

Service not responding

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day, @mossy geyser. Please wait patiently. We unfortunately will not be able to help you with account related issues through the community.

[mossy geyser]

I am a fan of the game, please don't deprive me of it now I have 5 days what do I do

[night cloak]

One message removed from a suspended account.

[jagged pine]

My last match took 15 minutes to find this one 11 minutes counting solos tpp asia conquere

What is this problem massive complaint

[cyan citrus]

Updated. For future reference, please use #discord for assistance regarding this Discord server.

[cyan citrus]

What is the device you are using?

[umbral oriole]

My PUBG account got hack please tell me how to recover my account and my PUBG account is European region acount .

[storm flume]

Please contact the customer service for further assistance, @umbral oriole. Refer to subpoint 5.4 in #faq for further information.

[umbral oriole]

Help n support isn't show how to fix it and how to recover my account please tell me .

[undone prairie]

Found this guy on TikTok having a problem with the game, everything is melted, and also when he is in a match everything is still melted

Video: https://vm.tiktok.com/ZMNeyT5jj/?k=1

[jagged pine]

Ipad pro 2020

[jagged pine]

I tried livik too

Same results 20 minutes then i cancel

[cyan citrus]

It is under maintenance and unavailable at the moment. Meanwhile, please reach out to the customer service for further assistance with account related issues. Please refer to the following announcement for more information.

#news message.

[cyan citrus]

Can you take a screenshot of the login menu of the game and share it here?

[jagged pine]

Whats a login menu?

Any of this?

[cyan citrus]

From where you log into your account, @jagged pine.

[kind raft]

A big YouTuber Promoting Cheats and Config , like no recoil etc in Game please consider the following info
His channel Link : https://m.youtube.com/c/sc0utOP

Target Video Link: https://youtu.be/hraLiOioMwk

Punishment should be equal as you implement for Other creators too
Thank You!
Will wait for any action where number of subscribers doesn’t matters

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @kind raft.

[cyan citrus]

Logout your account and share a screenshot of the login menu.

[cyan citrus]

You mag ask the user to repair the game from login menu or do a complete reinstall through Play/App store.

[jagged pine]

Wb me

Who are these people?

I log in again and i get 200 friends from no wheee

[jagged pine]

Look i had 0

I just gained +200 friends

[cyan citrus]

Got i! Thank you. It is possible that there are not enough players at the moment playing in that game mode. Can you try to switch to theme game mode and see if it will make any difference?

[jagged pine]

No difference

I tried all combos

[cyan citrus]

Did you switch your login method?

[jagged pine]

Yeah from Twitter to Facebook

Coz Facebook is automatic to me

Twitter is manual

[cyan citrus]

Your Facebook friends that are playing the game will also be added in the game automatically.

[jagged pine]

I have no fb friends 😆

[cyan citrus]

Got it! Then it is possible that there are not enough players playing the solo game mode at the moment. Unfortunately, matchmaking issue is not much we can help with through the community. You may contact the customer service in-game for further assistance if the issue persists.

[cyan citrus]

That is your Facebook friend as there is a Facebook logo displayed with their name.

[jagged pine]

Its been like that all day

[cyan citrus]

Please reach out to the customer service for further assistance, @jagged pine.

[jagged pine]

Now i have friends with max account)

Still counting

Its now the 8th min

I need top 100 today

[storm flume]

Please contact the customer service for further assistance, @jagged pine. Refer to subpoint 5.4 in #faq for further information.

[jagged pine]

After

Ace master i cant get into 1 lobby

24hrs

And 1st zone 40 people
2nd 30
Continues
50% bots

[bright cloak]

Wait so in EEA cannot be changed for ever ??? 🥲💀

[bright cloak]

@celest shadow 🥸

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[undone prairie]

He did, and you can see in the emotes the resources aren't uploaded

[cyan citrus]

Ask him to report the issue directly here, @undone prairie.

[patent kernel]

https://media.discordapp.net/attachments/885226715830427658/982379952999661619/Screenshot_20220110-222328_PUBG_MOBILE.jpg

Where can I find the silver outfits?

[cyan citrus]

In the redeem section of the shop, @patent kernel.

[uncut lark]

Hello, I have a problem. On my account (5436307284) there is an in-game
currency debt. Write me the exact amount in uc for timely replenishment.

[night cloak]

😂 😂 😂

[cyan citrus]

Please share a screenshot of the issue you are facing.

[patent kernel]

Appreciate you

[uncut lark]

With each replenishment, UC is written off from me and they write this message: UC was deducted as a fine for replenishment via third-party platforms. I'd like to know exactly how much I need to top up to do it all at once

[fringe hound]

where can i redeem the code (SUPESPREE)

[cyan citrus]

If you have made illegal or unofficial purchases in the past, the UC will be deducted until the total amount has been recovered. For further assistance with this, you may contact the customer service in-game.

[cyan citrus]

You can redeem the codes through the link below.

https://www.pubgmobile.com/redeem/.

[fringe hound]

they said its region limited

[cyan citrus]

Could you please elaborate, @fringe hound?

[uncut lark]

I can't get to them. The bot answers in the game. I just want to know how much is the total amount

[cyan citrus]

We will not be able to help you with that through the community, @uncut lark. You should have information on how much unofficial purchases you made in the past.

[uncut lark]

That's the problem, I don't know. But once pubg mobile writes off uc, it means they know how much the total amount is.

[cyan citrus]

We will not be able to help you with that any further, @uncut lark.

[uncut lark]

Mdaaaa..

[night cloak]

Hello <@&481161015728406538> s 🥰

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, . Remember to read through #faq before asking questions in the support channels.

[night cloak]

finally I found a way to contact you directly, I've been playing for a very long time, I'm very glad to get in touch with you ☺️ I had a problem, I bought an account about a year or more ago, I had bindings and then I lost my email, after which from which I bought has access to the mail. Now the question is, can you help me delete the email, play calmly and continue to donate, otherwise I’m afraid to throw money because I’ve already thrown a lot, I have all the screenshots for donating through midasbuy. Yes, I want to add that I gave an account to my friend so that he just played when I was away, I worked, he played the iPhone 11 device from Germany, you can check everything, and I played Device iPhone 11 before working with Armenia. during this time they didn’t go through the Mail, but a couple of days ago I downloaded the game and there I saw that there is a new way to change the Mail, and day after day I see that 1/15 the figure has already melted into 4/15, and it worries me, I have already spent buying an account and after making a bunch of donations, please help solve the issue, you are the only one who can help me with this issue. thanks in advance

[gilded quail]

?

[static sleet]

Please be reminded that purchases, sales, and sharings of game accounts are against PUBG MOBILE's terms of service.

You may view the terms of service here: https://www.pubgmobile.com/terms.html.

We are unable to assist you in any way with account-related issues through the community. Feel free to contact the customer service in-game for further assistance in this regard.

[night cloak]

Well, yes, I understood that it contradicts, but if at the moment the account is hacked, is there any way to fix it?

[static sleet]

You always have the option to contact the in-game customer service. Refer to subpoint 5.4 in #faq for instructions on how to contact the customer service.

[night cloak]

well, I already contacted, they said to wait for about 30 days, but I'm afraid we can't manage to delete the mail during this time

[static sleet]

Please refer to the instructions provided to you by the customer service. Also, be reminded one more time that we cannot provide any kind of account-related assistance through this community.

[jagged pine]

I have same problem

[storm flume]

Please contact the customer service for further assistance, @jagged pine. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

ok, thanks for the info

[static sleet]

You're welcome!

[winged umbra]

What does this mean? In 9 days it’ll be given to someone?

[sick shale]

There should be a question mark (?) somewhere for the event rules.

[gilded quail]

^ anyone?

[sick shale]

That's not possible.

[gilded quail]

Is it a bug then?

[ebon bear]

Hello @lime juniper , can I know the reason for reporting my account?

insta: @random owlubg.plyers

[sick shale]

Could be. Feel free to use #old to submit a report.

[errant field]

Can y'all access 90 fps for me on my OnePlus 8T I got 120hz on and there is no option I've filled out the forum y'all send for this and ain't nothing happen this like the 8th time I'm saying this my friend legit got the same phone and he gets to play on 90fps

[lusty mirage]

I'm Facing purchase problem

#questions

[sick shale]

You may purchase UC via the official website: https://pubgmobile.com/pay.

[lusty mirage]

@sick shale same error in website i made this id in Pakistan now I'm in Dubai i want to buy uc for crate opening and now I'm this problem this isn't fair😢 😢

[sick shale]

What's the error you get on the website?

[lusty mirage]

@sick shale let me send you screenshot

@sick shale

[sick shale]

Your payment method has some problems. Select another.

[lusty mirage]

@sick shale i only have these options

@sick shale I don't know why im Facing this error please tell what's the reason is it because I'm in dubai now??

[sick shale]

Probably that you're using a payment method which isn't supported in your region.

[lusty mirage]

@sick shale my in game region is Pakistan and I'm using Pakistani Visa Card

[errant venture]

try a different payment method if possible @lusty mirage

[lusty mirage]

@sick shale i show you in above picture how many options i have

[sick shale]

You may contact the customer service for further assistance.

[lusty mirage]

@sick shale how can i contact them

@sick shale is there any email

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @lusty mirage.

[spice furnace]

what did just happened?

[prime depot]

Ay can someone help me rn it's urgent

So I logged into my hacked account and was wondering if I can unlink the hackers phone number, pls lmk asap

[hard fog]

Sir please help me I can't login my pubg through phone number

[prime depot]

This my original account

[storm flume]

Please contact the customer service for further assistance, @prime depot. Refer to subpoint 5.4 in #faq for further information.

[prime depot]

It's completely useless dyno

[heady thunder]

hi sir someone trying to access my account but when i check my linked account soo no-one logged and logout so how someone access my account @azure sky no one helping me

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @heady thunder.

[heady thunder]

So what should we i do someone access my account

[tranquil nimbus]

Hi

Guys

@storm flume how to unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tranquil nimbus.

[errant field]

Can y'all access 90 fps for me on my OnePlus 8T I got 120hz on and there is no option I've filled out the forum y'all send for this and ain't nothing happen this like the 8th time I'm saying this my friend legit got the same phone and he gets to play on 90fps

[royal cypress]

I want help, my account has been hacked and he linked the account to his phone number and I can't get in, please help me

[bright cloak]

Whattt

That cs is dumb sorry for saying that 🤓🥲

[storm flume]

Please contact the customer service for further assistance, @royal cypress. Refer to subpoint 5.4 in #faq for further information.

[upbeat scroll]

There is no option how to change in game region ...I want to change my region

[compact oar]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR). Please contact customer service in-game for further assistance.

[upbeat scroll]

I have contacted to customer service but all in vain

My in game region is UK

Cs is So dumb

[compact oar]

Unfortunately, this is not something moderators can help with. Please continue with customer service in-game.

[upbeat scroll]

Ok thnku 🖖

[potent elk]

I would really appreciate it if the ban investigators actually banned these glitchers

[runic charm]

@polar marsh

1. id: 553620461
2. [e-mail]
3. I was hacked
4. 8043 match
5. 78 level
6. phone number 89141028272

[storm flume]

Please contact the customer service for further assistance, @runic charm. Refer to subpoint 5.4 in #faq for further information.

[static sleet]

Please refer to this response one more time, @upbeat scroll. The customer service is not dumb, but the issue you are encountering is legal and not something the customer service can assist you with.

If you aren't residing in the United Kingdom, you shouldn't have chosen the United Kingdom as your in-game country/region.

[static sleet]

You will be required authorization from the authorities of the European Union. Feel free to proceed with that.

[midnight pecan]

I have an issue with my gyro it keeps going left to right when I aim far

How do I fix this?

[lime pine]

why i cant use heal or throw a gernade

[maiden orbit]

Id 3443519686
My pubg account is hacked and hacker link his own email plz help recover my account and plz unlink his Email

[night cloak]

Is there any manager at the moment?

[boreal holly]

Good afternoon. I've posted here before, but I still don't have a definitive answer. I contacted support asking for a solution to my problem. 2-3 days waiting for a response. After contacting the chat here, they said that more than 3 days can be answered. It's been 7 days and still no response. Help.

[night cloak]

I always see this sentence and can't control the game's features even though I haven't made any illegal purchases

I don't have my Visa card, so I ship via stores
and im wait a lot to unlock this
😦
And I sent to customer service in advance, they did not help me and they could not understand me what the matter was
im wait 5 seasons and still no fix
this my id: 5158860939

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day.

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @maiden orbit.

[maiden orbit]

@polar marsh
Id 5443519686
My pubg account is hacked plz help me recover it hacker has link his gmail plz unlink his email

[storm flume]

Please contact the customer service for further assistance, @maiden orbit. Refer to subpoint 5.4 in #faq for further information.

[junior birch]

Could you please elaborate, @lime pine?

[boreal holly]

I want to contact support in some other way, not through the internal in-game.

My question has nothing to do with hacking or anything else, so there is nothing complicated, it's a matter of a few minutes, support would have helped with the solution long ago, but I can't wait for an answer.

[junior birch]

If the customer service doesn’t help with your issue, feel free to send an e-mail to [e-mail].

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @drifting sparrow.

[maiden orbit]

@polar marsh
@junior birch
Its not showing help and support to me in my pubg account how do i recover my account then?

[junior birch]

Please refer to this announcement for further information:

#news message

[vague forge]

hello my account was hacked and linked mail and number id5222608010 please help

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[maiden orbit]

@saif why its not showing help and support option how i recover my account than??

[junior birch]

What is the device you are using, @night cloak?

[junior birch]

Please refer to this announcement for further information:

#news message

Please try restarting the device, @night cloak. If the issue persists, try reinstalling the game.

[drifting sparrow]

What to do here

[junior birch]

Please only include the highlighted part shown in the example.

Please try reinstalling the game.

[drifting sparrow]

Still same

[maiden orbit]

He is saying me take permission before joining this channel

@junior birch

[drifting sparrow]

Download pubg from play Store or app store again

You may have cleared obb file

[rustic hollow]

boys, wich region should i play to get the fastest match making? it's taking forever ___

[sick shale]

You have to provide the YouTube channel's identification, not the video's.

[drifting sparrow]

Identification ?

[sick shale]

Yes, as the highlighted example.

[rustic hollow]

@sick shale dude wich region should i play to get the fastest match making?

[drifting sparrow]

Sir from where can I get that identification link

[sick shale]

What's the current server you're playing on?

[drifting sparrow]

A youtuber is giving uc for superchat

[rustic hollow]

NA

[sick shale]

Open channel from the desktop browser and copy its identification.

[rustic hollow]

should i switch to EU or Asia ?

only those that i got green ping

[sick shale]

Up to you if you can manage to play on a high ping, and yes these servers have a higher amount number of players.

[rustic hollow]

yeah, but im asking wich one had the most player base

[sick shale]

I don't know about that exactly but both have enough players.

[rustic hollow]

okay, thanks

[wild rain]

@sick shale hello

[sick shale]

Hey.

[wild rain]

I got an error in the game

Can we go to LS if you can help me?

[sick shale]

Share a screenshot of the error message.

[wild rain]

I have lost things

6 backpack most valuable

😞

[sick shale]

Explain what happened.

[wild rain]

I played in the subway and then I got an error after the start of the skating rink, I singled out I go in there are no things

[ivory shoal]

My pubg account was hacked please leave me

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[ivory shoal]

thank you

[junior birch]

You are welcome!

[drifting sparrow]

I still can't copy that youtuber's I'd

https://youtube.com/c/SAROAREGAMES showing this link again and again

He is saying to give superchat for uc , 256k subs

[junior birch]

Please contact the customer service in-game for further assistance.

[wild rain]

Ok

[junior birch]

Can you please mention your device and country, @night cloak?

[bright cloak]

How do i do that can u please explain bc im in asia (sri lanka 🇱🇰) now

[static sleet]

I have no information in this regard since this is a legal issue and I am not a lawyer. However, your in-game country/region does not affect your abilities to play the PUBG MOBILE game. If being assigned to the proper country/region where you're residing is of prime importance to you, you may always create a new game account.

[bright cloak]

Bruh create a new account 😂💀

[bright cloak]

Its ok ill play with my Finland region its better

Itll not effect me when im purchasing right ? @static sleet

[austere heron]

Hello

I want to change my region but the button in the setting don't appear

[junior birch]

Please provide an image of the issue you are facing, @austere heron.

[bright cloak]

Whats ur currency region

I think u also in EEA 💀🥲

[static sleet]

In-game purchases shouldn't be affected in my knowledge. Please contact the in-game customer service for assistance with account-related issues.

[bright cloak]

That bot is very dumb 😂💀

[austere heron]

I can't know from create my account I can't find this button

[static sleet]

What is your country of residence?

[static sleet]

The bot is not dumb. The bot cannot be held accountable for your actions, in this case, setting country/region in-game to a country whose legislation you're not familiar with.

[austere heron]

Iam in EEA I want to be in africa

@static sleet iam in Egypt now

[narrow gazelle]

@static sleet My account has been hacked, my phone number has been linked, and I can't log in through my account

@static sleet

[static sleet]

Unfortunately, you will not be able to change your in-game country/region.

[austere heron]

@static sleet how can l solve this problem

[storm flume]

Please contact the customer service for further assistance, @narrow gazelle. Refer to subpoint 5.4 in #faq for further information.

[austere heron]

@storm flume l want to solve my problem please

[narrow gazelle]

@static sleet There is no other way to help other than this way

[static sleet]

You cannot change your in-game country/region on your own and the customer service will as well not be able to assist you with this since this is a legal dispute. Your only option may require for you to travel to the headquarters of the European Union in Brussels in order to acquire a permission. You may browse the Internet for details.

[narrow gazelle]

@static sleet why do not you help me

[static sleet]

I have already provided you with the instructions on how to troubleshoot your account-related issue. Please proceed with contacting the customer service in-game for further assistance.

[austere heron]

This massage come to me in game

But my internet @static sleet is good

@static sleet there are any solve another that

[narrow gazelle]

Is there a way to change the phone number and I cannot log into the account and the phone number is not with me? @static sleet

@celest shadow

[celest shadow]

Unfortunately, no. Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[narrow gazelle]

Is there another way besides because I can't solve the problem?
@celest shadow

[celest shadow]

Only the customer service can assist players with in-game account issues.

[narrow gazelle]

I submitted my complaint and they said please wait 15 days. Are there other ways?

[celest shadow]

Please wait patiently until the customer service gets back to your request. This is the only way.

[narrow gazelle]

Thanks, but this solution did not help me

[austere heron]

There are any way another that

[austere heron]

@celest shadow there are any way another this

[celest shadow]

You can create a new account. Otherwise, there is no other way.

[junior birch]

Please perform a routine repair from the login menu and reset your network settings.

[surreal storm]

Hello, my twitter account was linked with my PUBG account, but a few days ago twitter got suspended and password were leaked. Many unknown devices were logging-in every day even some use my UC. Today I login and it says banned for two months update emulator etc etc

[polar marsh]

Please refer to the private message from @polar marsh for further information, @surreal storm.

[hybrid edge]

Heloo

[cyan citrus]

Hello! How may we help you, @hybrid edge?

[hybrid edge]

I win I phone 13 in golden moon trueser event pubg mobile not sent phone

[cyan citrus]

Could you share a screenshot of the event winner announcement you are referring to, @hybrid edge?

[hybrid edge]

I have no screen shot

[cyan citrus]

You may send your concern in the #copyright channel, include all the details and wait patiently for a response from the community team, @hybrid edge.

[errant sleet]

support please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @errant sleet. Remember to read through #faq before asking questions in the support channels.

[errant sleet]

my acc was hacking please any help

[storm flume]

Please contact the customer service for further assistance, @errant sleet. Refer to subpoint 5.4 in #faq for further information.

[prime depot]

Help

[storm flume]

Please do not use languages other than English, @mental harness. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[mental harness]

Hello, my account has been hacked please help me 😔😔

[late valve]

Sir, I was won iphone13 in the event of "Pubg Pk Server Anniversary" 4 months ago, and it was said that 2 months after the event, physical prizes will be given.
It's been 4 months now, no contact, no news update. 😶 Is this was a scam?

[storm flume]

Please contact the customer service for further assistance, @prime depot and @mental harness. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

You may seek further assistance in the PUBG MOBILE Pakistan community.

[narrow gazelle]

@celest shadow
My account was hacked and linked to a phone number and I have all the links and I contacted the technical support in the game, they said I must chat from the account and I can't log in

[celest shadow]

Please be advised that the moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[narrow gazelle]

You have no idea how to get them to untie the link, and they stop the checks and say you must register from the account

@celest shadow

[ocean mauve]

Guys best server for Turkey region i am in Pakistan

I am facing high ping issues

Suddenly high then low and repeat

???

Please answer

[rare sun]

Please explain this

https://vt.tiktok.com/ZSdpUtWEy/?k=1

How his kill me

[ocean mauve]

@celest shadow help please

Whats best server for Turkey reigon

I am in Pakistan

[celest shadow]

I believe I have answered you before, @ocean mauve.

[wooden current]

I got kicked out of the room in weekly match today.please tell me the reason

@celest shadow

[celest shadow]

What is your username?

[wooden current]

blaze4A

[junior birch]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. You can also submit a report through https://bit.ly/3uDSJZv, @rare sun.

[celest shadow]

We have not kicked anyone with this username. It may be due to unstable network connection or you were in one of the spectator slots. You may try joining again tomorrow.

[prime depot]

Piston can you help me?

Well just answer my question really

Can I unlink the hackers phone number from my account?

[compact oar]

You cannot remove third linked e-mail and phone numbers at the moment. Please contact customer service in-game for further assistance.

[prime depot]

I have, and it's kinda useless to me

It's the hackers phone number on my account, I cannot remove it bc idk his number

And was asking if any other way to remove it

[celest shadow]

E-mail addresses and phone numbers can be changed but not unlinked. If the linked phone number does not belong to you, please contact the customer service for further assistance.

[prime depot]

In game?

[celest shadow]

Yes, in-game. Refer to subpoint 5.4 in #faq for further information.

[austere heron]

@celest shadow when in a game house and things don't appear in maps also my phone is stronge
When I enter game without mode all thing appear

[muted sandal]

Hello

[cyan citrus]

Hello! How may we help you, @muted sandal?

[muted sandal]

Yes

Sir let me confirm bgmi and pubgm are own tencent

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @austere heron. You can also submit a report in #old in compliance with the channel's pinned instructions.

[muted sandal]

@cyan citrus hello

@celest shadow hello i want talk with you

[prime depot]

What's the pubg email for support

Why it's put ointment

[junior birch]

[e-mail].

[cyan citrus]

We provide community support only for PUBG MOBILE, and that is developed by Tencent Games.

[prime depot]

Is this the pubg support email?

[junior birch]

Yes.

[muted sandal]

@cyan citrus Than why did tencent interfere in any matter for BGMI India version

[prime depot]

@junior birch how long I needa wait for a response

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day.

[prime depot]

Hm alr

[muted sandal]

Did you know what is the consequences of this pubg mobile already ban in now bgmi will to

[cyan citrus]

We provide community support only for PUBG MOBILE, and this channel is meant for support regarding the game related issues, @muted sandal. Please feel free to use the #chat channel for unrelated discussions.

[errant field]

How do I get 90fps on my OnePlus 8T My friend has the same phone and he plays on 90fps I alr filled out the forum

[indigo musk]

Guys anyone here

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @indigo musk. Remember to read through #faq before asking questions in the support channels.

[indigo musk]

why is high audio same as ultra

How can we fix it

@cyan citrus bro can you help me

Please

[austere heron]

@storm flume

[cyan citrus]

Please translate the error message or share another screenshot in English, @austere heron.

[cyan citrus]

Please refer to the following announcement for more information.

#old message.

[scarlet current]

hello, need lil' help

[austere heron]

This massage come to me also my network is good

[scarlet current]

ok mommy, i cant see what's my region? where can i see my region

[cyan citrus]

Please mention the device you are using and your country.

[austere heron]

Oppo f5

[austere heron]

Egypt

[scarlet current]

that the issue, there's no option regarding region there

Europe region was not selected while account creation.. i did change the region many times after. but can't see the option anymore.

[cyan citrus]

This might be an issue with your network connection. Please do a routine repair of the game from login menu and make sure that you're using a stable internet connection.

[storm flume]

Please avoid going off-topic, @glacial reef. You may have unrelated conversations in #chat.

[lost marten]

https://youtu.be/eE7GhJXyg3E

He is Scammer

Scammer Ban Him

[languid gust]

so my account is uc banned and I was wondering if it means that mean if someone gifts me the rp pass will the uc from the ro pass get deducted as well

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @lost marten.

[cyan citrus]

Please share a screenshot of the issue you are facing.

[languid gust]

my friend sent me like $1 of uc from midasbuy to test if my account is uc banned and never received the uc from midasbuy

[cyan citrus]

Did you receive any in-game notification or mail of the deduction of UC, @languid gust?

[molten lava]

hello, i need help. I previously made a refund. Now I sent about 2000 uc to my account. How do I find out how much more I need to send yuts to the pub to cover the return debt? My id: 5772232903.

[cyan citrus]

If you have made illegal or unofficial purchases in the past and if you were involved in refund fraud, the UC will be deducted until the total amount has been recovered. You may also be restricted from using certain features in the game. For further assistance with this, you may contact the customer service in-game, @molten lava.

[molten lava]

But support in the game don’t answer me 😦 I waiting 5 days

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day, @molten lava. We will not be able to help you with that through the community.

[molten lava]

Ok. Thank you

[regal ginkgo]

‏Hello my name is B7Rįįį My account has been banned without varning or cause and I have not violated the terms and conditions of the game and I hope that my account will be returend and solve the problem

‏This is my account ID: 565333954 Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @regal ginkgo.

[cyan citrus]

If you have made illegal or unofficial purchases in the past, the UC will be deducted until the total amount has been recovered. For further assistance with this, you may contact the customer service in-game.

[languid gust]

is there a way to see how much needs to be recovered

[indigo musk]

@cyan citrus thank you bro

[coral pendant]

Is there any news about the Uc Station event coming out?

[junior birch]

You may keep an eye out on #news, @coral pendant.

[cyan citrus]

We will not be able to provide you that information. You should have information on how much unofficial purchases you made in the past. For further assistance, you may try to contact the customer service.

This is the channel meant for community support regarding PUBG MOBILE, @covert marsh. You may need to take a look at #tournaments channel. Also, do not include your social media handles in your messages as that is considered as advertisement and is against the #735483472432594994.

[cyan citrus]

You're welcome!

[dry magnet]

Hi how can I get PUBGM Partner?

[storm flume]

Please refer to subpoint(s) 3.22 in #faq for further information, @dry magnet.

[torn pike]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: الايدي 👉👉5952602647

[polar marsh]

Please refer to the private message from @polar marsh for further information, @torn pike.

[vale tapir]

can some one help me

[junior birch]

Hello! How may I be of assistance?

[vale tapir]

pubg won't let me join a crew

[junior birch]

Please provide an image of the issue you are facing, @vale tapir.

[vale tapir]

ok

[junior birch]

Did you recently create or joined Crews?

[vale tapir]

i did a strart leaving cause i want to plaay with my friend*

if they will invite me it say im in a team

[junior birch]

There is a maximum limit on joining or creating Crews. Please try again later, @vale tapir.

[vale tapir]

ok

its saying dis every time

[errant field]

How do I get 90fps on my OnePlus 8T My friend has the same phone and he plays on 90fps I alr filled out the forum

[raven schooner]

Need a talented teacher

[junior birch]

Hello! How may I be of assistance?

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. You can also submit a report through https://bit.ly/3uDSJZv, @rare sun.

[raven schooner]

Umm with everything you think is necessary for improvement cuz Im new

How much is your level ?

[near sentinel]

Preciso de suporte, perdi todos os meus itens no metro royale, colete e capacete fachada de aço, M416 e AWM dos cobras, todos os itens com acessórios refinados.

[rare sun]

I did never get response hack

[junior birch]

You can use https://www.pubgmobile.com/en-US/gamewiki.shtml, @raven schooner.

[junior birch]

Please wait patiently.

[rare sun]

But I don’t know his ID

[rare sun]

I found many player kill me like that 2 player yesterday

[meager pumice]

When will come back 7days unlimitted cards,and when comes back 100 tier rps where was 7 days rooms?

@junior birch

[junior birch]

You can report the cheater through your result of the match in which the cheater eliminated you:

Feel free to share your feedback regarding this in #old, @meager pumice.

[meager pumice]

I sent it already

Did someone watch that chanell?

[junior birch]

The community team will look into your feedback.

[rare sun]

His used ska L

[storm flume]

Please do not use languages other than English, @near sentinel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[junior birch]

Please refer to my previous response.

[rare sun]

Which one

[near sentinel]

I need support, I lost all my items in metro royale, steel front vest and helmet, snakes M416 and AWM, all items with refined accessories.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[near sentinel]

I already saw that I won't be helped, I already uninstalled the game, I'm tired of being angry

[keen schooner]

5367241237 this player cheeter report

[junior birch]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. You can also submit a report through https://bit.ly/3uDSJZv.

[junior birch]

Unfortunately you won’t be able to bring back your Metro Royale: Reunion items, if you have lost your items due to an issue. Please contact the customer service for further assistance.

[rare sun]

@junior birch i did it done https://youtu.be/Pt_E4eOqk_g here full

[near sentinel]

there was a server crash, I went back to the home screen and everything was gone, this is a game problem, not mine, so I'm going to migrate to another game, maybe CodM, a shame I spent so much money buying prime and pass, everything was lost.

[junior birch]

Not an issue I can help with. You may contact the customer service for further assistance.

[visual lichen]

It's desync nothing can be done

[harsh horizon]

Hi

I want an admin

I have a mobile phone with 120hz and pubg mobile it's just can 60 frame rate on smooth!! my mobile name is (POCO X3 GT) i wanna help with that thing

[torn aurora]

Yo guys I need help. Because I'm having a really hard time with in-game support. My email got hacked and my email is linked with my Pubgm acc

[rare sun]

It this seasons man lilvik 2.0

[blazing merlin]

I want to talk to technical support

My account has been bannd unfairness

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blazing merlin.

[storm flume]

Please refer to this channel's pinned messages for further information, @harsh horizon:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[idle dawn]

What is my fault if my account is hacked and then banned by the other party and I don't know what to do. I have played PUBG Mobile for four years and more. What should i do now? Please return my account to me because I am in a bad psychological state and I will not be able to make another account and make another superstitious effort and then it will not reach half of this account. Please see id 5249140263

[polar marsh]

Please refer to the private message from @polar marsh for further information, @idle dawn.

[thorny plume]

uc has been deducted from my account and i made a legitimate purchase

[raw shard]

@thorny plume can you elaborate your concern please?

[full compass]

Let's say an account is hacked or something, can pubg give you access if you provide proof of the first purchases on the account?

[patent kernel]

Hi 1 question if I purchase prime plus and it expires does that mean any outfits I bought will be locked? That required prime plus when I purchased them

[simple field]

hi! When will 90fps in poco x3 pro this phone support HDR with 60 fps. so why don't support 90fps with smooth

[plush raven]

Hello, I wanted to know what caused this band. The date of the band is from the 15th, and I have been a month since I have never played. I opened the game by chance and was surprised by the band. I want to know what the reason is

[polar marsh]

Please refer to the private message from @polar marsh for further information, @plush raven.

[uneven crown]

I just purchased elite pass and elite pass plus for a friend. They’ve received the upgrade cards. How do they redeem them. Like where?

[green agate]

From the inventory.

You tap on the card.

[green agate]

Yes, since it would mean you are the original owner.

[storm flume]

Please refer to this channel's pinned messages for further information, @simple field:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please contact the customer service for further assistance, @thorny plume. Refer to subpoint 5.4 in #faq for further information.

[green agate]

Try having them tap on, "Upgrade Pass". Very sorry for my slight mistake there.

[uneven crown]

It only says “collect all”

[sick shale]

It's already upgraded.

[uneven crown]

Nope

[sick shale]

This cannot be gifted as far as I know. Can you show me what did you send them and how?

[uneven crown]

Accessed thru the gift icon

[sick shale]

Yes, this is for upgrading the Royal Pass, not this subscription:
https://media.discordapp.net/attachments/481200416349224980/982841661816188938/Screenshot_2022-06-04_at_11.00.27_PM.jpg

[patent kernel]

So say prime plus expires does that mean I can't wear outfits that needed prime plus to buy

[sullen sail]

Hello
I would like to bind my E-mail to a new one, but there is no access to the old one, what should I do?

[torn kindle]

Jey

Hey

Welcome
My account was banned 1 month for no apparent reason and I did not violate the terms and conditions of the game and I wish to restore my account or reduce the penalty period because I am not the person who was playing with the account and I offer my deepest condolences

I love PUBG and respect your policy very much

Please reactivate my account so I can enjoy playing again

My name in pubg is SGTxKILWA

This is my account ID 5297671494 Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @torn kindle.

[storm flume]

Please contact the customer service for further assistance, @sullen sail. Refer to subpoint 5.4 in #faq for further information.

[analog tartan]

My account in the Arab Talent Program has been suspended. I want help and fix my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @analog tartan.

[cyan citrus]

If you have already acquired the outfits, you should be able to use them even after the Prime Plus expires.

[short igloo]

Can a Korean Account join a crew made by global account? Or is it like clan ?

[indigo tundra]

Hello.

How often is Subscription Festival Event? Approximately when will be the next one?

And another question, when I subscribe to RP Prime Plus, can I use all three RP Special Supply Vouchers (3x300 UC) at the same time to buy Twintails hairstyle? So Twintails will cost me 300 UC only instead of 1200?

[brittle flint]

please fix the bug of those 6x scopes

@cyan citrus

crashes every game

@lime juniper

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @brittle flint. You can also submit a report in #old in compliance with the channel's pinned instructions.

[solar parrot]

Help

Banned for 1 month for no reason please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solar parrot.

[cyan citrus]

No information regarding upcoming Subscription Festival Event.

[cyan citrus]

We provide community support only for the global version of PUBG MOBILE.

[indigo tundra]

Thanks for the reply. Are you sure about 1 voucher at a time? Because Special Vouchers can actually be stacked to buy RP Elite Pass Plus

[bright cloak]

@cyan citrus There is a but on 6X please fix it, cant make it 3x or any

[cyan citrus]

Please report such issues through #old in compliance with the channel's pinned instructions, @bright cloak.

[cyan citrus]

Please translate the error message for me or share another screenshot in English, @night cloak.

Sure.

What is your country and the device you are using, @night cloak?

[storm flume]

Please consider blocking the user or reporting the content to Discord, @prisma beacon, as we are unfortunately unable to assist with behavior outside of our Discord server.

[prisma beacon]

Okie thanks

[cyan citrus]

Apologies about my last response. Yes, special vouchers have no expiration date and can be stacked when purchasing Royale Pass, ranks, points, or redemption items.

[night herald]

Ummm

Is this place too for suggestions

[green agate]

#old We have just the channel for you.

[night herald]

Oh ok

[cyan citrus]

This is most probably an issue with your internet connection or the network environment. Please make sure that you have a stable internet connection. Also, do a routine repair of the game from login menu and reset your device network settings through Settings > System > Reset options > Reset WiFi, mobile & Bluetooth. Reboot your device and see if it will make any difference.

Then you may switch to a different internet connection or contact the customer service for further assistance, @night cloak.

[cyan citrus]

If you have already tried possible fixes and the issues still perists, you should reach out to the customer service or switch to a different internet connection, @night cloak.

You may also submit a report of the issue through #old in compliance with the channel's pinned instructions, @night cloak. We unfortunately will not be able to help you with that any further.

[harsh crater]

Plz fix this bug from arena town

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @harsh crater. You can also submit a report in #old in compliance with the channel's pinned instructions.

[meager pumice]

Cool

[haughty copper]

@lime juniper Hello My PUBG account has been temporarily frozen for 2 months without any reason. My PUBG character ID is 51658709121 Please unban my account. I have not done anything wrong. My account has been temporarily frozen without any reason just few minutes ago. Please fix it and unban my account. Please Reply.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @haughty copper.

[still pebble]

I cannot login linked with google please help

[cyan citrus]

Wat is your country and the device you are using, @still pebble?

[still pebble]

Egypt, Redmi 8A

But i changed region in game to turkey before

[cyan citrus]

Please do a routine repair of the game from login menu, clear game cache and reset your device network settings through Settings > System > Reset options > Reset WiFi, mobile & Bluetooth, @still pebble. Restart your device and see if it will make any difference. If the issue persists, you may try to change your DNS settings. You may refer to #faq sub point 4.3 for further instructions on that.

[indigo aspen]

@lime juniper hey the new event (Explore Livik) i have completed the event but i have stuck in iceborg and i completed all the missions given there but it's not counting plz fix it @cyan citrus

[main vessel]

Hello, I Tried to buy a Prime PLus subscription. Bought with MTS SIM card. After debiting the money, I received an SMS stating that the Payment was successful, the money was withdrawn from the account, and the subscription appeared. Help solve the problem.

[cyan citrus]

Can you take a screenshot of the missions and share it here?

[indigo aspen]

Yes

Wait

[cyan citrus]

Do you mean that the subscription was not activated but your money was deducted?

[indigo aspen]

@cyan citrus

I have completed the missions several times but it's not counting

[proper pulsar]

سلام عليكم

[cyan citrus]

Please perform a routine repair of the game from login menu and try to complete the missions again.

[indigo aspen]

Already tried but same problem

[shrewd zealot]

Can u give a support in ru language?

[storm flume]

Please do not use languages other than English, @proper pulsar. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Please change your game language to English from the login menu and share another screenshot of the issue you are facing.

[cyan citrus]

No, you can only use English language in the server. For regional communities, you may refer to #735483472432594994 sub point 3.1.

[cyan citrus]

For how long have you been facing this issue?

[proper pulsar]

I'm sure the code and email are correct

[indigo aspen]

Since 20 may

[cyan citrus]

Please use the verification code to log into the account or try to reset your password. If the issue persists, you may reach out to the customer service in-game for further assistance.

[cyan citrus]

Have you also tried to reinstall the game?

[indigo aspen]

Yes

[cyan citrus]

Please reach out to the customer service in-game for further assistance with this or submit a report of the issue through #old and include the following details, @indigo aspen.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[proper pulsar]

I tried to use the verification code and I did not receive any code in the mail

[cyan citrus]

Please reach out to the customer service for further assistance, @proper pulsar.

[proper pulsar]

💔🥲

[still pebble]

Should i let the vpn profile and 1.1.1.1 opened while playing?

[cyan citrus]

You can turn it off and see if you can play normally, @still pebble. If you will face the same issue, you may need to keep it enabled.

[still pebble]

Will it get me banned?
using vpn profile for 1.1.1.1

[cyan citrus]

Just follow the instructions provided in #faq sub point 4.3 and it should not cause any issues, @still pebble.

[thorny plume]

👍

[proven fjord]

@cyan citrus need help

[cyan citrus]

How may we help you, @proven fjord?

[proven fjord]

i want form link for content creator

[cyan citrus]

Please refer to Community section under Roles in #735483472432594994, @proven fjord.

[proven fjord]

it says you responded already 😦 i want to fill my details again

[cyan citrus]

The previous request you submitted should be enough.

What is your country and the device you are using?

[proven fjord]

i did some details that was wrong so thats the reason i want to fill it again

[cyan citrus]

Try to switch your e-mail.

[proven fjord]

oh good idea

[cyan citrus]

Please mention your country, not the region.

This issue usually occurs when you are trying to access the game where the game is not available at the moment, @night cloak. Please perform a routine repair of the game and reset your device network settings through Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings or try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions on that. If the issue persists, please reach out to the customer service in-game for further assistance.

[dense quartz]

Hello support team... I want to report bad and very provocative behavior from someone in the team inside the game, can you help me!?

[cyan citrus]

Please report such behavior directly through the in-game report feature or the customer service, @dense quartz.

[dense quartz]

I did this, but please, it is not enough to deduct the integrity. I am very upset with this behavior. Can I tell you about my problem with this person?

[cyan citrus]

We unfortunately will not be able to help you with that through the community, @dense quartz.

[fair yoke]

Well LIVIK IS OFFICIALLY BROKEN, cant finosh the explore mission in iceborg, drive 8000meter in veighel on livik

Repaired game, drove another 3 days, and still noy completed

Tried it with buggy, motorcycle, utv and other driveble cars, nothing

[cyan citrus]

Please do a routine repair of the game from login menu and try to complete the mission again, @fair yoke. If the issue persists, you may reach out to the customer service in-game for further assistance or submit a report of the issue through #old and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[dense quartz]

Tell me about any way to contact Live Support regarding harming team members in-game. Integrity points deduction is not enough. A sufficient penalty should be required for this act.

[fair yoke]

And the only vid on you tube is in hindi and i dont understand any word they say

[cyan citrus]

As mentioned earlier, we will not be able to help you with that through the community. You may use the in-game report feature to report such inequitable behavior or contact the customer service for further assistance. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[cyan citrus]

Please refer to my previous response again.

[dense quartz]

The customer service inside the game does not work for me... the interface appears and then the update sign without getting anything at all, the screen does not appear

[cyan citrus]

We will not be able to help you with that any further, @dense quartz. Feel free to use the report feature instead.

[fair yoke]

Already repaird my game (3x), also reported it via the ingame option, so thats not working for me

[long flame]

Why was I kicked out of the weekly match?

[bold herald]

@celest shadow can u not play in weekly matches if you are a NA server player??

[celest shadow]

You can. If you were kicked, please rejoin with the same room details.

[dense quartz]

I can't talking support team this problem

Nothing here ://

[cyan citrus]

This is not the customer service, @dense quartz. Refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[dense quartz]

Well , thank you

[cyan citrus]

You're welcome!

[obtuse scarab]

Not receiving the code to enable secondary verification.

any solution
@cyan citrus @celest shadow

as I checked i can receive all other messages except the code from PUBG

[storm flume]

Please contact the customer service for further assistance, @obtuse scarab. Refer to subpoint 5.4 in #faq for further information.

[languid rapids]

The game isn’t allowing to me enter matches, takes ages on the loading screen then a pop up saying can’t connect to the server telling me to restart the game pops up. There’s no issue with internet because it loads up back in the lobby straight away it’s just when trying to enter a game and ended up losing points because of it.

[cyan citrus]

Refer to #faq sub point 4.3, @night cloak.

Tap on the link provided according to your operating system and follow the instructions provided there, @night cloak.

[languid rapids]

Do I need to change my name to a girls and have anime pfp too?

[cyan citrus]

Please share a video recording of the issue you are facing, @languid rapids.

[timid bane]

is there any one to help me

[upbeat pendant]

I would like to speak with an administrator as soon as possible please

Im having trouble logging to my account

@green agate @celest shadow

[storm flume]

Please contact the customer service for further assistance, @upbeat pendant. Refer to subpoint 5.4 in #faq for further information.

[upbeat pendant]

I did brother

Can you dm me real quick

[green agate]

VPN usage is not recommended since it can cause a suspension in rare cases.

[green agate]

What is your issue?

[upbeat pendant]

Lets talk in private @green agate

[green agate]

What is your issue?

[timid bane]

I did get ban cause I was playing with new gameloop I swear I do not use any type of cheating and I need some one to contact with me I will show him the game loop I was play on it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @timid bane.

[upbeat pendant]

So basically my facebook account it’s deactivated due to posting something against their policies, although i didnt even post anything. So it doesn’t let me login to my pubg account because it was linked with my Facebook account

If you guys can simly send me the login details of my pubg account that would be awesome

Again i dont even care for my facebook account but it prevents me logging to my pubg account

[green agate]

That would require help from customer service since we cannot handle your account's information.

[upbeat pendant]

Where can i ask for customer service though?

I did post some feedbacks on pubg and Facebook too

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[upbeat pendant]

Can you send the link to the website if you dont mind, please.

[green agate]

The official website cannot put you through to the customer service center.

[upbeat pendant]

But where can i find this section, in game or?

[green agate]

They are both inside of the game.

[upbeat pendant]

Yeah, but the problem is that i cannot login.

[junior birch]

You can contact the customer service from here:

[upbeat pendant]

I did do that several times

But im trying to via contact an administrator thought, this section links you to a bot

[green agate]

We cannot change your information and there are no administrators in this server.

[upbeat pendant]

So did just lose my account, that’s what your saying?

[cyan citrus]

Please reach out to the customer service in-game for further assistance.

[cyan citrus]

Your account security is your own responsibility. If you have lost access to your only login method, you will first need to recover access to your social media account by contacting the respective customer service: https://www.facebook.com/help. Your other option is to create a new account and continue playing the game.

[upbeat pendant]

But as an administrator, aren’t you able to provide any kind of support towards your clients

I mean, aren’t you guys able to send me the login details, I’m not trying to recreate a new account

I’ve had the account for 3 years or more now

What if my Facebook account stays deactivated?

It means that my pubg account just got lost, right?

[cyan citrus]

No, we only provide community support through this platform, @upbeat pendant. We are not affiliated with the customer service of Facebook that disabled your account. Please refer to my previous response again.

[upbeat pendant]

Look brother you dont get me, i do not care for my facebook account, im just trying to login to my pubg account though

[cyan citrus]

Your PUBG MOBILE account is connected to your Facebook, that is disabled, @upbeat pendant. Please refer to my this response again and avoid being persistent after being answered. There is nothing we can do to help you with your account through the community.

[upbeat pendant]

Okay, if you say so

Last question and I’m done, krafton support team just contacted me on discord, is it legit?

[cyan citrus]

No, @upbeat pendant. Please block the user and report him to Discord Trust & Safety. For future reference, do not accept friend requests from malicious accounts.

[honest stream]

where should I report if anyone post or share cheats?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @honest stream.

[honest stream]

Thanks.

[restive sigil]

Hi, i got green mythic aventador Lamborghini but when team up in lobby not shows broadcast message

like this in pic

[celest shadow]

Do you have it equipped in your lobby?

[restive sigil]

oh yes, thank you

[dire geyser]

<@&481161015728406538> Can someone assist me?

[celest shadow]

How can we help you?

[raven lichen]

Could I make a ban appeal?

[dire geyser]

My account is currently locked for no specific reason. May I know the detailed reason why my account was banned?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dire geyser.

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information.

[livid owl]

I’d like to make a ban appeal

[polar marsh]

Please refer to the private message from @polar marsh for further information, @livid owl.

[tropic pier]

ID : 5219058894
DEVICE: emulator ( Asus ROG 2)
Country : Saudi Arabia
network : idont understand what mean network

Hi, Someone hacked my account and I got it back. He threatened to banned my account. My account is now banned for two months.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tropic pier.

[fair yoke]

Fixed it, i completly removed the game and reïnstalled the game, with all maps again, now i finished tje mission in 1 try

[tough vector]

hi.
my account recently got banned for 10 years how i can unlink my facebook account so i can register a new one?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tough vector.

[cyan citrus]

Glad to hear that.

[lime rose]

how can i contact support about my PUBG Account

[storm flume]

Please contact the customer service for further assistance, @lime rose. Refer to subpoint 5.4 in #faq for further information.

[ripe ice]

Please I need help without any reason banned my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ripe ice.

[lime rose]

@cyan citrus my pubg account has been linked with Mobile phone that i don't have how can i now what's the number to contact the hacker

[celest shadow]

Yes, you can.

[upbeat pendant]

<@&639889499718942720> Who’s the man in charge here, i would like to speak with him

[celest shadow]

Please contact the customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

How can we help you?

[upbeat pendant]

I would like to speak with someone that has access ingame

[celest shadow]

Can you please state your inquiry?

[upbeat pendant]

I’ve already discussed my issue here, scroll up

Do the community team have access ingame btw?

[celest shadow]

For in-game account issues, only the customer service are able to assist you. Please contact the customer service for further assistance.

Please be advised that the moderators of this Discord server are not affiliated with the in-game customer service and are unable to assist with in-game account issues, other than to direct you to contact the in-game customer service.

[celest shadow]

No, they are Tencent Games staff managing the community.

[frosty saffron]

hi guys

[celest shadow]

Please do not excessively use emojis here, @frosty saffron.

[upbeat pendant]

Hear me out real quick

[night cloak]

I was live on the TikTok and I opened team code and a haker came in with me and I didn’t know that he is haker my page number on the tik tok is THERE ABN_KAFAN3

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[upbeat pendant]

As an administrator are you able to reset my linked socials from my pubg account though?

[celest shadow]

Please refer to my previous message.

[upbeat pendant]

My guy im not trying to discuss my issue with a bot its not gonna help with anything

You get me

[night cloak]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

We are volunteers moderating the Discord server, we are not affiliated with the customer service therefore we are unable to assist players with account-related issues through the community in any way. We hope you understand, thank you.

[upbeat pendant]

Still my man, who should i contact give me a name or an email anything. The costumer service ingame isn’t going to help me solve my issue

That’s why im asking whos the man in charge here

[celest shadow]

Please understand that only the in-game customer service can assist players with account-related issues. No one within this community can help, we can only provide community support.

[upbeat pendant]

I did try the costumer service

Several times actually

None worked

Like i dont get the point of the game not letting me loggin to my in game account only because it was linked with Facebook

[exotic wave]

@celest shadow My account was banned but I didn't do anything

[polar marsh]

Please refer to the private message from @polar marsh for further information, @exotic wave.

[upbeat pendant]

@celest shadow hear me out, what if my Facebook account stays disabled does it mean that i lost my pubg account?

Or what?

I dont get it

[vagrant elbow]

Hello
My account in PUBG Mobile has been hacked by adding the hacker to his phone number and email, and when I enter the game through the Twitter or Gmail account, it asks me for a verification code on the phone number of the hacker, and therefore I cannot enter the game.
Please help me knowing that I have all the proofs and proofs of my ownership of the account.
Please reply me and help me
thank you very much

[celest shadow]

You should always link a second social media account in case something happens to the first one.

[celest shadow]

You should consider contacting Facebook support at https://www.facebook.com/help.

[storm flume]

Please contact the customer service for further assistance, @vagrant elbow. Refer to subpoint 5.4 in #faq for further information.

[vagrant elbow]

Thanks ...
I hoped to find a solution here because I expected that you are in PUBG trying to protect players

[echo furnace]

Peace be upon you, Pubg company. I would have frozen my account for ten years, and you have removed the ban on it, but I cannot access my account, and I reached with support, and they told me that the status of my account is normal, but I cannot register a solution to a problem quickly, and this hands belong to me 5314401722

[polar marsh]

Please refer to the private message from @polar marsh for further information, @echo furnace.

[visual flicker]

Здравствуйте
Моя учетная запись в PUBG Mobile была взломана путем добавления хакера к своему номеру телефона и электронной почте, и когда я вхожу в игру через учетную запись Twitter или Gmail, она запрашивает у меня проверочный код на номер телефона хакера, и поэтому я не могу войти в игру.
Пожалуйста, помогите мне, зная, что у меня есть все доказательства и доказательства моего владения учетной записью.
Пожалуйста, ответьте мне и помогите мне
, большое вам спасибо

Hello
My account in PUBG Mobile has been hacked by adding the hacker to his phone number and email, and when I enter the game through the Twitter or Gmail account, it asks me for a verification code on the phone number of the hacker, and therefore I cannot enter the game.
Please help me knowing that I have all the proofs and proofs of my ownership of the account.
Please reply me and help me
thank you very much

[night cloak]

When trying to load into the game it goes to the lobby then it popups recommended things to delete which is 3.1gb but the game is frozen and after a bit my game crashes

[final rain]

Hi can any admin respond?

Hi @vagrant forum

Hi @lime juniper

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @final rain. Remember to read through #faq before asking questions in the support channels.

Please refer to subpoint(s) 4.5 in #faq for further information, @night cloak.

Please contact the customer service for further assistance, @visual flicker. Refer to subpoint 5.4 in #faq for further information.

[long trellis]

Fix the emote

Cant see the wings clearly

[dire edge]

Hi
When will xiaomi 11t pro get 90 fps in pubg mobile??

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @long trellis. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please refer to this channel's pinned messages for further information, @dire edge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[potent crater]

pubg official ban my account for 10 years and then suddenly they unbanned my acoount after 10 days why ?

[slow thistle]

How do I link my account to my Facebook

[cold lynx]

someone linked his Facebook account to my pubg account so i wanna ask how can i unlink it

[tired rain]

Hello i have à problem how can i move the emote button ?

[storm flume]

Please contact the customer service for further assistance, @cold lynx @potent crater. Refer to subpoint 5.4 in #faq for further information.

[green agate]

In the Settings Menu.

[random sphinx]

How do i use a controller to play the game from my phone ?

It’s like the device is not there at all when i plug it in

It’s not a bluetooth device

[celest shadow]

Please be advised that use of third-party peripherals such as a keyboard or controller are against PUBG MOBILE's terms of service and can lead to an account suspension.

[random sphinx]

It’s a controller made for phones

I can give you the item name

Even amazon link

It’s the Gamesir 2X

[celest shadow]

You cannot use it to play PUBG MOBILE.

[random sphinx]

Ok

May i ask why?

Other games do allow use of such devices

It’s just out of curiosity

hello?

are there other devices i can use?

[celest shadow]

As this is a mobile game, you cannot use controllers or keyboards.

[random sphinx]

okok

[languid gust]

@marsh rock is tryna scam

account wasn’t even created a full day

[storm flume]

Thank you for the report, @languid gust.

In order to proceed, please provide two screenshots from a mobile device: one of the violation in question and one of the user's floating profile. Example:

https://cdn.discordapp.com/attachments/700225985798209668/946792189776756847/evidenceformat.jpg

We are unable to act on your report before these requirements are satisfied.

[drowsy nexus]

Why does it say “failed to use token”/ “cannot purchase” when I try to buy something in the game? Could anyone please provide me a solution?

[lethal pike]

Hi

Now I was banned in c1s1 and now I’m unbanned and banned from playing all talent championship

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[night cloak]

Hi

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I got hacked and I want to remove twitter put the option above from log in (help and support) is not showing

[celest shadow]

Please refer to this announcement in #news for further information:

#news message

[lethal pike]

So what do I do now

[celest shadow]

There is unfortunately nothing you can do except to create a new account if you wish to participate in the All-Talent Championship.

[lethal pike]

I was banned for playing with a cheater without knowing so what is my problem

[celest shadow]

Please refer to my messages above.

[ashen hearth]

Hi. I have some problem
Is there anyone helping me?

When I start a game, I play in PC servers even though I'm playing on the cell phone.

[rare sun]

Hacker stream now https://www.facebook.com/zmfazg/videos/750950572578200/

[exotic path]

Hello, I have a problem. My things disappeared in the regime Metro Royal as a result of random exit from the game. Help me return my things.

[slender scarab]

scope bug xd

[exotic path]

I have a helmet 6 level Cobra, armor 6 level Steel Front, knapsack 6 level and SCAR 5 level Cobra. My nickname is MadMax3300.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[junior birch]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

You may submit a report about this through #old in compliance with the channel’s pinned instructions, @slender scarab.

[ashen frigate]

I was banned for playing with a cheater without knowing so what is my problem

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ashen frigate.

[zealous sky]

I have a problem

[junior birch]

Hello! How may I be of assistance?

[storm flume]

Please contact the customer service for further assistance, @exotic path. Refer to subpoint 5.4 in #faq for further information.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @slender scarab. You can also submit a report in #old in compliance with the channel's pinned instructions.

[zealous sky]

I am broadcasting via Stream Labs and Elgato with Red Magic 6 Pro and I am broadcasting PUBG Mobile on social media platforms.

The problem is when I connect all the equipment normally, the game sound appears great, but when I turn on the microphone button inside the game for the team or the general, the game sound completely disappears from the live broadcast, and when I turn off the microphone button inside the game, the game sound comes naturally.

I contacted Red Magic support and Elgato support and they told me that the problem is with the game and not with the phone and Red Magic support told me to contact the game, to solve the problem

I have a small video to show the problem if needed

[dull ridge]

i am from bangladesh i play pubg in emoleter but same day my ping so high place give me asholushon plz

[junior birch]

What is your emulator, @dull ridge?

[quiet rapids]

@celest shadow

[celest shadow]

Responded to your private messages.

[zealous sky]

Does someone or support have a solution to this problem mentioned above?😫

[fickle marlin]

Good morning, now you are in for a week and I did not know who I am with in the team who is playing with you.

[night cloak]

@celest shadow i hav a question i need to ask regarding the livik map can i ask it here??

[celest shadow]

You will only be matched in emulator lobbies if you are playing on the GameLoop emulator.

[celest shadow]

Unfortunately, I do not have any knowledge regarding this. Feel free to ask in #pubg-mobile or someone who streams.

[celest shadow]

Please elaborate on your issue and provide a screenshot.

[wild wyvern]

Help

[celest shadow]

Sure, what is your question?

[celest shadow]

How can we help you?

[ashen hearth]

I play alone and from the mobile

[night cloak]

In this event can i play ai mode livik or do we havta play normal livik

[wild wyvern]

my count was in the month i was playing with someone i didn't know and i was independent because of it

[celest shadow]

That means you are matched with other mobile players, not emulator.

[unique sand]

Hii, i want to ask something about a friend... She took a accound from an other guy and she cant join at any crew... Do you know why this happens?

[celest shadow]

You should be able to complete the event in Unranked - Livik. However, I am not too sure if you can complete it in the VS AI mode.

[wild wyvern]

@celest shadow help me

[night cloak]

Ok thanx I'll see later and tell u if it does then

[celest shadow]

Can you please rephrase your inquiry? A screenshot would be helpful.

[zealous sky]

@celest shadow PUBG Mobile support In-game customer service does not work on the start of a conversation, they are restricted to the options for problems and all of them do not fit my problem. I need to write to the PUBG support team or someone who solves this problem, not an automatic response

[celest shadow]

You can ask other players in #pubg-mobile or someone who streams regarding your issue.

[unique sand]

@celest shadow do you maybe know something about that?

[celest shadow]

Please be advised that buying, selling, trading or sharing of game accounts are against PUBG MOBILE's terms of service. It is not our responsibility if they face an issue with the account.

[wild wyvern]

@celest shadow help

[unique sand]

No, he was a friend... Clean player...he don't even know why he cant join at crews

[fickle marlin]

I did not know who with me this would play with you, and if you want to verify for yourself, I will send you the email ID to me. I do not use any of the hacking methods@celest shadow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fickle marlin.

[celest shadow]

Please provide a screenshot of your issue.

[celest shadow]

Please provide a screenshot of your issue.

[wild wyvern]

No, I have an old account, but I played with Random yesterday, but I don't know them and the buildings because of this@celest shadow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wild wyvern.

[zealous sky]

@celest shadow I don't know who will understand this problem from the people flowing here. Can you point me to a specific person

[hybrid portal]

Hello , I can’t buy elite pass + , how I can buy it ?

@celest shadow can you help me pls bro ❤️

[celest shadow]

Can you explain why you were unable to purchase it?

[cyan citrus]

You're welcome, @night cloak!

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[rose ridge]

@celest shadow

[storm flume]

Please contact the customer service for further assistance, @rose ridge. Refer to subpoint 5.4 in #faq for further information.

[cursive chasm]

Any moderator here?

[celest shadow]

How can we help you?

[cursive chasm]

I want to know that why RDS Gaming(YouTube Channel) is Terminated?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @cursive chasm. We may otherwise have to mute you.

[hybrid portal]

I can’t find the button 💀

[celest shadow]

You cannot upgrade your Elite Royale Pass to the Plus version now since this month's RP is about to end soon.

[modest mulch]

is today PDP result?

[hot sentinel]

Hello, can you send me the link that I can report contents?

[final spear]

You can report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[hot sentinel]

@final spear thanks man

[sick thunder]

anyone tell me please about this error "purchase failed transaction has been canceled due to security risk ". first my UC got detected now showing this error anyone help me out

[storm flume]

Please contact the customer service for further assistance, @sick thunder. Refer to subpoint 5.4 in #faq for further information.

[sick thunder]

i tried to contact with customer service but still didn't get any response from them.

[gleaming marten]

Please, I am waiting for my post 15 days to be answered, but there is no response from the support and they closed the open ticket

[plucky agate]

Hi. i can not log in into my account via facebook on ios. But i can log in on android device.
I tried to reinstall FB, pubg and ive still the same problem. Can you please help me. Ty

[junior birch]

They will get back to you with the same ticket once they have an update for you, @gleaming marten.

[gleaming marten]

It is assumed that canceling the link does not take more than 15 days, right, I said that for 15 days and there is no response

this right or no

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day.

Please provide an image of the issue you are facing, @plucky agate.

[hybrid portal]

What ? Okey why I can sent a rp for friend but I can’t buy to myself

I think your Facebook account was banned I have same

[plucky agate]

IDK, i can log in normal on android device. something must be wrong with facebook on ios

[night cloak]

hello how can i increase my merit from 40!?

i tried playing arcade matches

it doesn't work

[compact oar]

You can increase your merit by playing Classic matches.

[junior birch]

You can purchase Elite Royale Pass upgrade card through here:

[junior birch]

Merits can be restored through good conduct in Classic Mode in the following ways:
▫️ +3 for finishing a match in the top 10
▫️ +2 for finishing a match in 11th-50th place
▫️ +1 for finishing a match in 51st-100th place

[cyan citrus]

Do you have Facebook application installed?