questions

[mental spire]

i know but no one answer . i have problem from 1 year ago until now no one call me ?

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day.

[storm flume]

Please contact the customer service for further assistance, @mental spire. Refer to subpoint 5.4 in #faq for further information.

[sick shale]

Please understand that we are not affiliated with the customer support team and therefore we are unable to assist with account related issues, @mental spire.

[mental spire]

so why you here ?!

[sick shale]

We are moderating this Discord server.

[mental spire]

what is the benefits of this moderating !? in same time you cant help any issus !

[trim relic]

Hello, cant buy anything can somebody help me about it please id: 5279061677

[storm flume]

Please contact the customer service for further assistance, @trim relic. Refer to subpoint 5.4 in #faq for further information.

[rugged hemlock]

Hey everyone please i need to contact with pubg support , my account someone stole it from 16 days and he take everything and he remove all social media from my account from my gmail, can I contact with someone support to gave him all my information about my account i return only tweeter account but he removed it from my pubg account i didn’t stop crying from yesterday till now because i didn’t get any help from ur side, I asked many moderates here to at lest band my account dont let the guy who stole my account dont let him to remove my social accounts from my pubg, he took my basic email and all my social media under same email, please i have all the information , old emails, wifi , iPad i plying from, iPhone and every questions u need I’ll answer anything pubg support need I’ll gave it , but i need ur hand to help me, im on this application from 2018 , how come I can’t find anyone to help me

[spare scaffold]

hello, please reset the binding of the phone number, when I try to log in to my account in different ways: through mail, through a number, through google, then I am asked to confirm the number and the code should come in SMS, but it does not come, I have been trying to log in for 3 days but no sms ever came

I can confirm by any means that this is my account

[storm flume]

Please contact the customer service for further assistance, @spare scaffold. Refer to subpoint 5.4 in #faq for further information.

Please contact the customer service for further assistance, @rugged hemlock. Refer to subpoint 5.4 in #faq for further information.

[sullen lion]

Change the BS dropping headgear system every time from cratess!!

Evrrry sinnggggleee timeeeeee

3+3+2

wthhhhhh

[quaint moss]

Why their is no guarantee legendary
It just wast of uc

[green agate]

@sullen lion @quaint moss Please report your suggestions inside of the game or in our #old channel so that the team can take notice of it.

[celest shadow]

You will get a guaranteed Epic item the 5th time you open the crate.

[sullen lion]

It wont work dude. Im sorry to say this, I really love this game, but these guys make it worse. Completely worse! They take note they dont care, I know they act blind and deaf! I ve been reporting things like this for days! Anyways thanks.

[woeful kite]

The game has so many scams lately lol

[spare scaffold]

help i cant find it

[spare scaffold]

i read it but i cant find it

[woeful kite]

I think there's a headset icon . Representing customer service.. click on that..

[spare scaffold]

where? I can't see please send a screenshot

Or video

[quaint moss]

I totally understand that but if 5th garanteed is epic then add 2 more garanted reward like 10th 35th like that

[sullen lion]

then they add 2 more useless headgears. Maybe we players should stop playing!

[spare scaffold]

where? I can't see please send a screenshot

help where can i find it?

[mental valley]

WTF 😒

[feral forge]

Please know that we are only volunteers moderating this Discord server. We are unable to assist players with account related issues but only the in-game customer service can.

[feral forge]

You get a guaranteed Epic item the 5th time you open. Feel free to provide your feedback to the game through #old in compliance with the channel pinned instructions.

[vagrant onyx]

Its not gltich like they said

[compact oar]

Do you have problem with receiving otp or your account hacked?

[storm flume]

Please do not use languages other than English, @steel pawn. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[steel pawn]

sorry i am actully frustated

my game crashed 15 time and here i see rare item is granted

[barren thicket]

@compact oar mm hello actually i need some info 😅😅

[compact oar]

Yes?

[barren thicket]

@compact oar actually i am a creator

@compact oar and i think you know about ESP hack .

[compact oar]

Please perform a routine repair from the login menu and see if it makes any difference. Also restart your device.

[barren thicket]

@steel pawn ook actually i was talking about copyright strikes

@steel pawn can you plz tag a staff member for me 😅

@celest shadow hello 👀

[celest shadow]

How may I help you?

[barren thicket]

@celest shadow actually i am making an Pubg edit and i am using a effect Just Like ESP

@celest shadow and now am just scared about copyright strikes 🥲 from Pubg 🥲

[celest shadow]

As long as your content or title does not contain anything that violates PUBG MOBILE's terms of service, you should be fine.

[barren thicket]

@celest shadow Sir actually we are not violating any terms of service , i am just using that effect in my editing software 🥲

So that i can entertain our Community 😉

[celest shadow]

You should not be worried if that is the case.

[barren thicket]

@celest shadow ooh thanks alot 💓

@celest shadow so it means i can use that effect 😉 without any issue 💓

@celest shadow actually Pubg gives strike on those channels which promotes hacking or cheating in Pubg

That's why i wanna make sure that i am promoting any type of this thing

[celest shadow]

As aforementioned, you should not worry if your content or title does not contain anything related to cheating or activities that violate PUBG MOBILE's terms of service.

[barren thicket]

@celest shadow 💓

[spare scaffold]

Are you also not receiving a code in SMS?

[storm flume]

Please contact the customer service for further assistance, @spare scaffold. Refer to subpoint 5.4 in #faq for further information.

[spare scaffold]

can anyone make a video on how to do this? I don't understand

[compact oar]

Check subpoint 5.4 in #faq.

[spare scaffold]

I read

but I don't know where it is

please shoot a video on point 5.4, if not difficult

@compact oar

[compact oar]

Here @spare scaffold

[spare scaffold]

well, I wrote there, they also answer for a long time, I thought this should be done in discord

But thx anyway

[compact oar]

Moderators are unable to assist with this matter through community, please continue with customer service in-game.

[spare scaffold]

ok, thx

[median nacelle]

What is this ?

[torn gate]

how can we increase merit from 0

my merit is 0 i want to increase it

[green agate]

You have to play matches in order to increase your merit.

[green agate]

You placed 12th in the match.

[torn gate]

i cant play any match

no solo no squad no tdm

😭😭

@green agate

[median nacelle]

green exclamation mark

[green agate]

Unfortunately, this is one of the only methods to increase your merit score.

[green agate]

This would indicate that either a user was banned, or the mark is simply in the background.

This is most likely to make the interface look more clean.

[median nacelle]

I did not understand and this is the first time I see your exclamation mark in the results, thanks

[woeful kite]

Don't kill your teammates

[languid gust]

Is sharing accounts bannable

who

[woeful kite]

Hello.. My friend doesn't speak English so He asked me to look for a solution to a problem he's having:
He can't see the Livik event.. he deleted resources and downloaded them again.. logged out and back in.. he finally deleted the whole game and downloaded it again.. It finally appeared when he loged in but after two matches it disappeared again.. Still no solution.. what could be the problem?

[compact oar]

Buying/selling/trading is against PUBG MOBILE's terms of service.

[languid gust]

what about sharing accounts?

does sharing count as trading?

[compact oar]

Yes

[compact oar]

Please perform a routine repair from the login menu and see if it makes any difference.

[languid gust]

even if its a family member?

[compact oar]

Yes.

[languid gust]

bruh

[woeful kite]

Thanks. I'll inform him to try that

One more thing I remembered.. even when he downloads all the resources he can't see some gun skins ..When he's Holding a gun with his skin we both can't see it. This might be related to the Livik issue?

[compact oar]

Seems to be a bug, Please perform a routine repair from the login menu and see if it makes any difference. You can report bugs in-game too or submit a report about this through #old in compliance with the channel’s pinned instructions.

[woeful kite]

Ok. Just one last thing.. performing repair will erase some data? Or requires redownloading data?

[compact oar]

A routine repair will only delete in-game update files and you need to download it again.

[sullen lion]

Your channel gonna get whacked by the autobot and its gonna wink like 😉 after auto detection.

After that you cant claim here or there, people might tell you we cant help or your content had this or that. Be safe. As a wellwisher i tell you dont whack your channel by urself.

[flat meteor]

I wanna remove somebody from my popularity. I could do that by blocking them. But he is not in my friends list and his acc is banned. How do I remove him from popularity

[hot sentinel]

Hello is it normal to get an Epic item from the guarantee premium crate? I think we should get legendary items but I get an epic in the 1st guaranteed!

[sullen lion]

Its a change. We have to deal with it.

Next 15th one will be epic too, followed by 25th... in a few months..

[hot sentinel]

@sullen lion they didn't say anything about it, and the 15th and 25th I got legendary

[sullen lion]

thats nice.

[sullen lion]

Expect the unexpected.!❤️‍🔥

[hot sentinel]

@sullen lion pubg new state, free fire, cod mobile, apex mobile, Battlefield mobile is out, pubg mobile should try their best for not making players leave, instead of it they making it 🤣🚶

[supple cairn]

@polar marsh my id was ban without any reason😮‍💨😮‍💨

[polar marsh]

Please refer to the private message from @polar marsh for further information, @supple cairn.

[meager tiger]

I want to cancel my third link because I was hacked and contacted the support inside the game and it did not benefit I hope for a solution as soon as possible

[compact oar]

It is not possible to remove third linked email or phone number at the moment, please contact customer service in-game for further assistance.

[meager tiger]

I contacted it and nothing helped

[compact oar]

Did you receive a response?

[meager tiger]

What should I do? The hacker logs into the account all the time and I am afraid that the account will be banned

@compact oar Yes, I did not understand anything

[compact oar]

Can you still login to your account?

[meager tiger]

@compact oar Yes, through tension and Google Play

[compact oar]

Please secure your linked login methods by changing password or enabling 2FA in your account and please be advised that it is your own responsibility to safeguard your login information.

[meager tiger]

I know, but he has the third link and he can enter and I changed the country to Germany so that he could not link it to a phone number

So I want to cancel the third link so that he can't log into the account

[compact oar]

Moderators are unable to assist with this matter through community, please continue with customer service in-game.

[meager tiger]

OK, do you have any of your friends working in the game for help and support, I can talk to him?

@compact oar I would like an answer to my previous question

[compact oar]

No, continue with customer service in-game for further assistance.

[trim relic]

Hello, cant buy anything can somebody help me about it please some peoples said they have been banned because of this on google . id: 5279061677 Device: 13 promax Network: 20 ms turkcell Country: Turkey

[compact oar]

Please contact customer service in-game for further assistance.

[meager tiger]

@compact oar Thank you for your support, I don't know how to solve any problem

[deft ibex]

Hey I have a bit of a problem, I have 2 devices and one of them is kinda broken. When I mean broken is that, one device has a very delay gyro. I tried watching yt vids on how to fix it but none of them worked. Is there any "official" fix for this? Or do you have no control over this?

[rapid haven]

Hello, do you handle affairs about theft under the guise of exchange in metro royale?

[brazen cradle]

Hey. If you have experienced a underperforming Gyro on your device it mostly would need attention from the phone service centre and there isn’t much community support can do regarding the performance of the device. The community team have no control over this.

[brazen cradle]

Could you please elaborate the issue ?

Kindly leave your feedback in #old

[rapid haven]

I wanted to exchange a thing in the metro royale with a person who took both his and mine thing i.e. cheated

[brazen cradle]

I understand. I highly doubt if there is any help extended for a person getting finessed or tricked. You are solely responsible for such things. Please be careful of who you play with next time.

[rapid haven]

Thanks for your reply, good luck

[brazen cradle]

You are welcome.

[trim relic]

They dont help inaide game

[compact oar]

Moderators are unable to assist with this matter through community, please continue with customer service in-game.

[trim relic]

They said they cant help

[open bridge]

Hi Krafton Team I would like to put an unban request about my playunknown
battle ground global account which has been recently banned for no reason.
Please check the account once again manually and kindly unban as soon as
possible. Profile ID:5161473021 .. Profile Name:notYOURGAMER.
I have a not done anything wrong I am sure I have a follow your rules of
content and you have a ban my account for not any valid reason please back
my account as soon as possible..
THANK YOU....

[polar marsh]

Please refer to the private message from @polar marsh for further information, @open bridge.

[trim token]

@spare scaffold yes

@compact oar I can't count the code

[spare scaffold]

I don’t receive a code either, apparently I need to ask support to untie the number

[lofty oar]

Need help getting my account back

I didn’t go into the game for a couple of years and now I decided to go in and didn’t find it your character. I went and go through google. No character data there isn't character nickname IsEmpire level 33 character number 5540650997 How can I restore my Persian and all the data?

[storm flume]

Please contact the customer service for further assistance, @lofty oar. Refer to subpoint 5.4 in #faq for further information.

[lofty oar]

support is ignoring this issue

[tender depot]

My pubg mobile id is hacked plz help. Id TAS4WARRIOR

[trim token]

@spare scaffold I can't login to my account since May 16 Support is not responding

[spare scaffold]

I thought it was just me, but apparently not, and the developers don’t want to solve it, I’ve been writing to them for almost a week, and they send me a recommendation to enter🤯

[vagrant tulip]

Please try requesting the code after 24 hours.

[vagrant tulip]

Are still able to login into your In-game account?

[spare scaffold]

I request code every day for a week

[tender depot]

No

[vagrant tulip]

Maybe your numbers is offline from the service provider. Please contact your service provider and make sure your number are accepting sms messages.

[vagrant tulip]

Maybe your numbers is offline from the service provider. Please contact your service provider and make sure your number are accepting sms messages.

[spare scaffold]

other messages come to me, but not from pubg

[vagrant tulip]

Unfortunately you're unable to login into your In-game account you must recover atleast 1 link to login into your account and proceed with contacting the support if there is still an intruder.

[west tendon]

where to apply?

[vagrant tulip]

In which country are you in?

[spare scaffold]

Russia

[trim token]

@vagrant tulip No, it's my main number

[tender depot]

How can i contact pubg mobile directly

[vagrant tulip]

That could he because of some restrictions contact your service provider about it. You may also contact the customer support ingame from the login page.

[vagrant tulip]

There is no way to contact pubgm directly.

[vagrant tulip]

I didn't ask if it's your main number or not refer to my previous answers.

[compact oar]

In security system in game, you can see the requirements there.

[spare scaffold]

I wrote in the game and by mail, I have been waiting for a response to the mail for 3 days

[trim token]

@vagrant tulip The number is activated

[vagrant tulip]

Good!

[vagrant tulip]

In which country are you in ?

[cold violet]

@celest shadow sir

[spare scaffold]

about a week ago I wrote that I was not receiving a code and support just gave me a recommendation to log into my account

[trim token]

@vagrant tulip Saudi Arabia

[cold violet]

@lime juniper sir

[spare scaffold]

did you spend a lot of money in the game on that account?

[vagrant tulip]

I suppose in the previous season there was an issue that the codes doesn't reach players in ksa due to restrictions from the service provider and the feature was removed In-game. You could try contacting the customer support from the login page after trying to login.

[celest shadow]

How can we help you?

[spare scaffold]

@vagrant tulip and support can untie my phone number from the account so that in the future such problems do not arise?

[vagrant tulip]

You should ask them about this.

[spare scaffold]

Ok

[trim token]

@vagrant tulip I have tried, but no response

[vagrant tulip]

Wait for the response.

[trim token]

@spare scaffold Little

[compact oar]

A delayed response from customer service can be expected due to enormous number of requests every day.

[astral zealot]

Hey

I want to talk to a staff

[sick shale]

What's the matter?

[astral zealot]

Check dms

[cold violet]

@sick shale sir are you available?

[sick shale]

Yes?

[astral zealot]

@sick shale also, is it allowed to post leaks of pubgm

[sick shale]

It's not.

[astral zealot]

Then

Why is classified yt allowed to post it

Bruh

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @astral zealot.

[sick shale]

Should you have any further concerns regarding this matter, please send them in #copyright.

[astral zealot]

Classified yt gets all the luxury lmao, he gets 9k uc + free rp + bgmi partner

This bot, oh my gosh

[stone junco]

Unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stone junco.

[strange river]

Hello sir Someone hacked Google account and Removed my 3rd and changed my email with his email And i am not having option to remove 3rd link and there is no

[strange river]

There is no option to file a removal Request of 3rd link

Please help me

[median vale]

For explore livik event, no enemy or bot comes in estate. I have played above 30 matches and went there

[naive kelp]

hello, my account was stolen today, I still have VKontakte and mail tied to my account, but a bad person added confirmation of entry by his number, please help me restore

[storm flume]

Please contact the customer service for further assistance, @naive kelp @strange river. Refer to subpoint 5.4 in #faq for further information.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @median vale. You can also submit a report in #old in compliance with the channel's pinned instructions.

[crisp venture]

@naive kelp Do you have First payment receipt and 3month old payment receipt of your account.If yes then start a conversation with PUBG customer support and they will sure help you even i went through same issue and i have recovered my account.

[young loom]

In the past, I used a jailbreak on my iPhone, and my account got banned. Is there a way to recover the account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @young loom.

[crisp venture]

@young loom No

[jolly kettle]

Hello Support,
okay my issue is kinda weird, i have my account linked by twitter i was not able to use Twitter for awhile but now when i open the account i was greated with another account level 1 i don't know how this happened was trying to contact in game support but have failed to progress to real support.

any help of how to get the help from support and recover my account?!

[upper umbra]

confirmation code not received

[cyan citrus]

This means that either you're using a different login method or the login method was removed from your account. You may reach out to the customer service in-game for further assistance with this.

[jolly kettle]

I'm sure was using twitter

[cyan citrus]

Do you have access to that phone number mentioned in your screenshot? You may take reference by using the first and last two digits.

[jolly kettle]

I would appreciate if you send me steps cuz i was trying to get progress but always help desk bot closes the conversation.

[cyan citrus]

You may select the available options according to your issue and record your issue through AI to connect with a customer service representative, @jolly kettle. One thing I would suggest to avoid is to not select that you do not have access to your account or the conversation may end up being closed.

[upper umbra]

yes i have access

[cyan citrus]

There is a daily limit to receive the verification codes, @upper umbra. Please try to use an old code or try again after 24 hours. If the issue persists, please reach out to the customer service in-game for further assistance.

[left arch]

If my RP Ez mission license is perk3 and the battlepass end does it reset to perk1?

[upper umbra]

I am not receiving any code on my mobile number

[cyan citrus]

Please reach out to the customer service if the issue is persistent, @upper umbra.

[cyan citrus]

No, you can reactivate it after you purchase the new Royale Pass.

[left arch]

So permanent perk3?

[cyan citrus]

You have to consecutively purchase the Royale Pass, @left arch.

[left arch]

Yea so i dont have to pay anymore if i got the perk3 and a new battlepass come

?

[cyan citrus]

You don't have to pay for the perk 3 if you consecutively purchase 3 Royale Pass and so on, yes, @left arch.

[jolly kettle]

there is no corresponding option for my issue, and i did that but always getting conversation ended

[left arch]

Alright thankyou for the answer im seeking, since im just new to the world of paying the game lmao

[cyan citrus]

This video recording would be more helpful for you, @jolly kettle.

[cyan citrus]

You're welcome!

[ashen copper]

I lost my 3rd link email and now want to change my region

Any solution?

[cyan citrus]

What is the issue you are facing when trying to change your region, @ashen copper? Regarding linked e-mail, it is your own responsibility to safeguard your login information. You may reach out to the customer service for further assistance with this.

[cyan citrus]

Yes, you will need to log into the account with your linked e-mail first, @ashen copper. If you have lost access to that, this is not something we can help with and you will need to recover access to your e-mail first.

[ashen copper]

I purchased this account

That’s why

I don’t have email

[cyan citrus]

To start with, selling or purchasing accounts is against the terms of service of the game, @ashen copper. We will not be able to help you any further with this and mentioning about such activities here may lead to a suspension from the server.

[ashen copper]

I live in Pakistan but whenever I start game Arabic lobby comes

What’s the problem

[cyan citrus]

What is your in-game server, @ashen copper?

[ashen copper]

Middle East

[cyan citrus]

We can't help you with this much, @ashen copper. What I can suggest is to play only with players with same region and you may be matched against other regional players. For further assistance with this, please reach out to the customer service in-game.

[strange river]

Hello @cyan citrus Can you please help me out in my issue

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @strange river. Remember to read through #faq before asking questions in the support channels.

[barren thicket]

@cyan citrus hello

@cyan citrus i need one info

[cyan citrus]

Feel free to state your question, @barren thicket.

[barren thicket]

@cyan citrus mm Actually i want to know how to get Pubg or BGMI partner title 😅😅

[storm flume]

Please refer to subpoint(s) 3.22 in #faq for further information, @barren thicket.

[edgy scroll]

How to apply for Eangle eye?

[barren thicket]

@cyan citrus mm ok but what i have to do for it 😅 i am not famous just like other creators 🥲🥲

[cyan citrus]

Please refer to the above response, @barren thicket. That's all the information we can provide.

[night cloak]

Guys when I tap metro map it says this feature under beta testing what should I do? My friends can enter metro and I can't why

[void rivet]

@night cloak

[sick shale]

Please block them and report to Discord.

[neat anchor]

how to purchase tournament room?

[sick shale]

You can't purchase it.

[neat anchor]

then how to get it?

any method?

[sick shale]

It is used only for official matches.

[neat anchor]

is there any way to get it i want that becoz nowadays in advance also there are glitches so

[sick shale]

Unfortunately no.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @neat anchor. You can also submit a report in #old in compliance with the channel's pinned instructions.

[civic ravine]

PMNC Finalist teams from Pakistan who did not get pmpl invite, will they get invite for pmnc this year?

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[restive arrow]

My account pand from 2 year iam not hacker

[polar marsh]

Please refer to the private message from @polar marsh for further information, @restive arrow.

[severe fern]

Advanced custom sensitivity dont work in Metro Royale

[unkempt crystal]

hello pubg
Three accounts were banned for 10 years on 19^4^22 due to Tencent's error from, it's good that they were unblocked, but this account is not yet unblocked, although I'm waiting a lot, please help me
ID 5349753497

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unkempt crystal.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @severe fern. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

Please refer to Eagle System section in the security center for more information.

That was already tackled long ago through a new anti-cheat feature, @night cloak. Watch the video for more information: https://www.youtube.com/watch?v=hEjMrG4gzNo. If you find cheaters in the game, please report them through in-game report feature, customer service or through https://bit.ly/3uDSJZv if you have video evidence.

[lyric mica]

hello! It's been 4 months since my account was unfairly blocked for 10 years. I applied using a Google form that the VK community gave me. But the account is still not unlocked.
When was it: at the time when there were massive bans in the month of February due to a bug in the game
What I did: I just played in 1st person, pumping my rank.

Please help unlock. No otherworldly programs / files were used!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lyric mica.

[night cloak]

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Hello brother, this is the problem. All I want is to log in or retrieve an equivalent code or to buy cards. It asks me to log in via an email. When I register an email, it says the email is registered. I have 50 accounts and an email on a device and I cannot recharge after I have purchased one time.

Every login or purchase process asks for a new email, knowing that I have already logged in to MedSpy, and I should not be asked for new information.

[cyan citrus]

Please contact customer support of Midasbuy through the e-mail below for further assistance, @night cloak.

[e-mail]

[night cloak]

thaks you

[cyan citrus]

You're welcome!

[viscid bramble]

I lended a friend my account but he linked his twitter to it now I'm trying to ban the account to unlink the twitter is there any way to do it? Or did I lose it forever

[tight ocean]

Привет всем, под кажите, я зашёл в игру, а у меня UC исчезли

[storm flume]

Please do not use languages other than English, @tight ocean. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sick shale]

Lending the account is against PUBG MOBILE's terms and it is your responsibility if you lost the account. You may contact the customer service in-game for further assistance in this regard.

[mellow berry]

Hi how i can know about the date of creation my account?

[sick shale]

You can find the date from the first linked social media account.

[mellow berry]

my twitter hacked

and the old appstore locked

so what i can do it ?

[sick shale]

You have to remember it yourself, find a way.

[mellow berry]

how i can find way you support pubg so give me advice , that not fair i have everything every bills but i dont have date of creation

and the hack use my account and i can't do anything , i need just the date of creation

so if you can find way to help .

[sick shale]

Unfortunately there's nothing we can do, only the account owner has to find this date. If it was easy to find, it wouldn't be required.

[coral pendant]

Can I unlink the mail and I don't remember it ?

[storm flume]

Please contact the customer service for further assistance, @coral pendant. Refer to subpoint 5.4 in #faq for further information.

[cold swan]

Okay so like, I have been trying to start matches for the following 5 hours and literally no match has started. All of them take like 5 minutes and more, even when it shows 2/2 and 4/4.

[sick shale]

What server?

[cold swan]

Middle East, it did the same with Europe.

Both servers did not work.

And now I cannot change it before 60 days.

[honest slate]

Are you on emulator?

[cold swan]

Yeah I am.

Gameloop is an emulator I think?

[sick shale]

Yes. Unfortunately there are low number of players on emulator.

Try at a different time.

[cold swan]

Ah, alright. Thank you.

[latent bolt]

Hello, where can I apply for account recovery?

[sick shale]

Refer to this message: <#questions message>.

[latent bolt]

where to contact support? Problem: I deleted the 8-digit generated codes, they are required at the entrance, how do I get them?

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @latent bolt.

[fast heart]

Hy pubg mobile team, i am independent pubg mobile and BGMI graphic designer and i did lot of things for this community , now the main point is my Instagram account has been disabled because of Strikes and if Strikes is given by pubg mobile then please take it back i did hard work on that Instagram account ):

[candid snow]

uninstall the game right now. Will there be a ban now?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @fast heart. We may otherwise have to mute you.

[magic silo]

I have completed this achievement today and haven’t got the achievement points. Please solve this issue.
Character ID: 5120880522
Device: Iphone 8 plus
Region: pakistan

[cyan citrus]

It may be a visual bug, @magic silo. Please try to do a Routine Repair of the game from login menu or reinstall the game. If the issue persists, please reach out to the customer service in-game for further assistance or submit a report of the issue through #old in compliance with the channel's pinned instructions.

[brazen temple]

Need help

I have complaints against bgmi

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @brazen temple.

[brazen temple]

Then what can u do for me

[brazen temple]

Don't sell hacks pubgm... U guys are responsible for this..

For u guys we dont have anything in bgmi

[celest shadow]

What is your concern, @brazen temple?

[brazen temple]

Don't sell hacks in bgmi
So that normal plyrs can play safely

U guys have the worst anti cheat in bgmi

[celest shadow]

We provide community support only for the global English version of PUBG MOBILE here, not for other games.

[brazen temple]

Bgmi is running with pubgm obb

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @brazen temple.

[brazen temple]

Do u got my point

Did u get my point?

Call ur boss to do something in Bgmi

Or shall I pay for that

R u sleeping bot

Hello

Hmlw

[cyan citrus]

Please understand that we only provide community support for PUBG MOBILE, not BGMI that is a complete different game, @brazen temple. You may contact their customer support instead.

[viral remnant]

"Recently, there have been cases of unauthorized resource and account transactions in Metro Royale: Reunion that have negatively affected the intended experience "

whet is an example of an unauthorized resource or account transaction?
what is not allowed in metro?

[crimson fox]

There is someone stole my account, and unlike my account from there, is there anyway to get back? And I can prove that is my account

[storm flume]

Please contact the customer service for further assistance, @crimson fox. Refer to subpoint 5.4 in #faq for further information.

[median wharf]

@cyan citrus can u help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @median wharf. Remember to read through #faq before asking questions in the support channels.

[normal mountain]

ببجي

[storm flume]

Please do not use languages other than English, @normal mountain. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[last ermine]

complete ignore

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day.

[last ermine]

ok how long do you have to wait?

[junior birch]

Depends.

[merry horizon]

How do I do that?

Can someone help me?

[sick shale]

Use the File Claim option. We can't help you with this here.

[merry horizon]

I told you at Customer Service yesterday morning

I sent a message on PUBG MOBILE Email

[last patio]

Is this a bug or something??

[chrome swallow]

Whats the cause

[junior birch]

You may submit a report about this through #old in compliance with the channel’s pinned instructions, @last patio.

[static narwhal]

Hi guys I need your help, can someone please tell me how to retrieve a lost guest account

[round dew]

Okay wth I just had 3.8k deducted from my account after I just paid for it

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[round dew]

I've literally only purchased through pubg bro what is this

[feral forge]

It is intended. Feel free to provide your feedback to the game through #old.

[storm flume]

Please contact the customer service for further assistance, @static narwhal. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

Purchased in-game?

[round dew]

Yes through the menu on pubg

[last patio]

Ow man 😢 the old days were better 😩

[feral forge]

If you have not made any unofficial purchase in the past, you may contact the in-game customer service for further assistance in this regard.

[round dew]

How do I get there?

[junior birch]

Please refer to sub-point 5.4 in #faq for further information, @round dew.

[last ermine]

I have the same problem, only the message did not come to the mail

[round dew]

Idk what's going on this is messed up and we can't even refund it even though we haven't done anything

[last ermine]

yes, it's sad.

[last ermine]

I've been writing to tech support all day. they just ignore me

[last ermine]

if you manage to get justice, please write to me

[round dew]

I will I got you I emailed them no response yet

[sturdy agate]

Why does clan not work?

[junior birch]

Please perform a routine repair from the login menu and see if it makes any difference, @sturdy agate.

[sturdy agate]

Alright that worked

[viral remnant]

Same

[cyan citrus]

Please refer to this, @viral remnant and @last patio.

[viral remnant]

ah i understand

also why so many head gears

all the time

never gets sets.

I have never in 3 years opened a legendary item in classic crate

[rough oxide]

may i ask will i get ban if i play with a hacker but i didnt know he is hacking

[viral remnant]

Which I find annoying considering how many crates I've opened and how much money has been spent

I maxed out jinxed achievement.

[night cloak]

Where should I report the cheating YouTube channel?

[winter solar]

My account has been stolen. I need help

???

[winter solar]

I can not enter the game and all my accounts have been deleted and the game has been transferred to the Indian version, what is the solution please

[storm flume]

Please contact the customer service for further assistance, @winter solar. Refer to subpoint 5.4 in #faq for further information.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[night cloak]

Hi, does anyone know why when I turn on my mic the sound transfers to the phone speaker from my headphones ?

[sharp sky]

Will i lose all clan coins if i leave the clan ? @cyan citrus

[near delta]

@sharp sky No

[sturdy agate]

Why is this dude adding me and wanting me to click a link?

[stable wasp]

region option is not being show

My id is Europien is it possible to change it

[autumn ether]

Why I cant post any picture on the pubg forum ? Idk, im new user

[storm flume]

Please consider blocking the user or reporting the content to Discord, @sturdy agate, as we are unfortunately unable to assist with behavior outside of our Discord server.

[green agate]

Unfortunately, once your account is set in the European Economic Area, you cannot change it out of that region.

[stable wasp]

Is there any way

Because i spent money on it

[green agate]

We only provide support for the mobile version here, please seek assistance from the associated support.

[green agate]

Customer service inside of the game may be able to manually change it for you.

[stable wasp]

How show I do that please tell me

How should I do that please tell me

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[compact oar]

No, but you will lose your clan objective points.

[sharp sky]

Meaning.. which points ?

[compact oar]

This guy is scammer also @near delta is scammer too. Please block the user.

[stable wasp]

It is come at there

Please

Please help me

[green agate]

We cannot change your account's information. Please wait 60 - 90 days if they cannot change it for you. If you are not able to change it due to being in Europe, you will not be able to change it.

[stable wasp]

60 days has been past

And iam in Pakistan

In asia

[compact oar]

You can use #discord for this.

[sand prawn]

Yeah wrong channel. My bad

[icy magnet]

I cant login with my twitter account. anyhelp?

[night cloak]

How to delete pubg account from my apple id? #help

[mental dirge]

today I was able to restore my link that was stolen, the account was transferred to another version a year ago, tell me is it really possible to return the account from the Indian version to the global one? <@&481161015728406538>

[compact oar]

Can you please share a screenshot?

[compact oar]

Do you want to delete your PUBG MOBILE account?

[night cloak]

Yes

[compact oar]

Once your account has been transferred to another version, you will not be able to use the same account again in the global version of PUBG MOBILE.

[mental dirge]

if the account was hacked, then it is not possible to return it back to the global version?

[icy magnet]

@compact oar everytime i try to login with my twitter account i get this msg

[compact oar]

No, you can contact customer service in-game for further assistance.

[compact oar]

Please perform a routine repair from the login menu and see if it makes any difference. Also restart your device and check your network connection.

[mental dirge]

why then contact support if I can’t return it to the global one?😣

[icy magnet]

@compact oari already did that and it keep give me the same msg, i tried to login as a guest and the login with successful no network connection error also i tried to loign with FB account but it says you have to download the app and gameloop doesnt have FB app on it.!!

[compact oar]

You cannot do that if there is no option to delete your account in your Basic settings.

[compact oar]

Are you on PC?

[icy magnet]

@compact oar yes am on PC

[compact oar]

Moderators provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server:
▫️: https://www.gameloop.com/

[mental dirge]

bro, I didn’t understand you a bit, are there any chances to return to the global version if you write to support or not?

sorry, maybe the translator didn't translate well

[compact oar]

Because Moderators are unable to assist with this matter through community, maybe customer service in-game can help you with this matter.

[potent elk]

Question is the top highlights feature a global only feature or is it available in the Korean version

[stable wasp]

Please answer me

[brazen cradle]

This discord server provides help and support related to PUBG MOBILE Global version. The Top Highlights feature is available in PUBG MOBILE.

[compact oar]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[ashen copper]

My rank got freezed

[storm flume]

Please contact the customer service for further assistance, @ashen copper. Refer to subpoint 5.4 in #faq for further information.

[ashen copper]

My rank is 500 after 1 match 1.00%

[vivid adder]

Help me get my account back, I can show a lot of evidence!

[storm flume]

Please contact the customer service for further assistance, @vivid adder. Refer to subpoint 5.4 in #faq for further information.

[distant jackal]

Hello everyone, I have an error in the game and I can’t figure out how to fix it please help, I wrote to those who support the game, but there hasn’t been an answer for 10 days if anyone knows how to fix it, it will help

[storm flume]

Please contact the customer service for further assistance, @distant jackal. Refer to subpoint 5.4 in #faq for further information.

[distant jackal]

Thank you

[golden zinc]

Hello pubg
How can i unlink email from my account

[cyan citrus]

You cannot remove it. You will need to meet these requirements if you want to change your linked e-mail, @golden zinc.

[golden zinc]

What if i forget or i have lost email or phone number
What to do then

[cyan citrus]

It is your own responsibility to safeguard your login information, @golden zinc. For further assistance with this, you may contact the customer service in-game.

[golden zinc]

I have lost email

[night cloak]

Hello I need a help

[cyan citrus]

Hello! How can we help you, @night cloak?

[cyan citrus]

Please refer to my previous response again.

[night cloak]

@cyan citrus I got panned for 60 days when I was trying to open my account in New mobile that don't support Google play servers

[lime basin]

Hello , guys .
I am need unbanned my acc from Metro Royale

[cyan citrus]

Could you please share a screenshot of the issue you are facing?

[night cloak]

Need help here

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[lime basin]

Need help with unbanned my account in Metro Royale

[storm flume]

Please refer to this channel's pinned messages for further information, @lime basin:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

it will be a stupid question though, I want to buy a new account but I have to remove the third link from mine, I don't remember which email I made the link with because with the main one it enters me on another account

[cyan citrus]

Selling or purchasing accounts is against the terms of service of the game, @night cloak. Mentioning about such activities here may lead to a suspension from the server. Feel free to contact the customer service for further assistance with your issue.

[thorn kindle]

I wanna know why my avatar picture on pubg is restricted for no reason. Literally it was just my face and it says its restricted from a third party 2022/05/27 what does that mean it said first 2022/05/25 and now it changed to todays date 27th may

[storm flume]

Please contact the customer service for further assistance, @thorn kindle. Refer to subpoint 5.4 in #faq for further information.

[thorn kindle]

I just wanna know if its able to get it back thats all

Or im banned from having it forever

[cyan citrus]

We unfortunately will not be able help you with account related issues through the community, @thorn kindle. Such matters should be redirected to the customer service.

[thorn kindle]

But they dont answer it either 😭

[cyan citrus]

Not something we can help with, @thorn kindle.

[glass sluice]

Hello

[cyan citrus]

Hello! How can we help you, @glass sluice?

[glass sluice]

The account has been hacked, the twitter and email has been changed, and the hacker's mobile number has been linked

[storm flume]

Please contact the customer service for further assistance, @glass sluice. Refer to subpoint 5.4 in #faq for further information.

[glass sluice]

Is there Arabic support?

[full zenith]

I want to know which screen recorder can I use because my built in recorder does not record sound ... ( I'm on Android 11)

[storm flume]

Please do not use languages other than English, @flat ledge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Please refer to #735483472432594994 sub point 3.1 for regional communities.

[flat ledge]

I can't log in to my old account, the links are sending to another account, there is only an id, the support team has not responded for 4 months. What should I do?

@storm flume

@storm flume I can't log in to my old account, the links are sending to another account, there is only an id, the support team has not responded for 4 months. What should I do?

[cyan citrus]

We unfortunately will not be able to help you with account related issues through the community, @flat ledge. You may contact the customer service again.

[flat ledge]

@cyan citrus Thanks but they are not seeing the mail.

[lunar tapir]

wth

impossible

ping 40ms

the end of the world soon?

[restive sigil]

hello, how can i share my design in vip content?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wispy crow.

[raw fox]

I am the e-mel of someone who stole and I want to cancel Facebook and make all the conditions but I can't cancel the account id5905684341

my email was stolen i want to cancel the facebook

[storm flume]

Please contact the customer service for further assistance, @raw fox. Refer to subpoint 5.4 in #faq for further information.

[teal minnow]

my game account was banned for playing with a cheater but how could I know that the player is a cheater

[polar marsh]

Please refer to the private message from @polar marsh for further information, @teal minnow.

[kind crane]

Is I'd buying/selling legal? Cuz i am bored of my account

[sick shale]

Not allowed. It's against of PUBG MOBILE's terms of service:

▫️https://www.pubgmobile.com/terms.html

[gaunt gale]

i have a problem my 3rd link was hacked before and i changed the whole email adress and the person that hacked my account is still logging in what's this ???

[storm flume]

Please contact the customer service for further assistance, @gaunt gale. Refer to subpoint 5.4 in #faq for further information.

[gaunt gale]

Customer Service isn't responding

????????????????

[night cloak]

@cyan citrus my friend can I get the rank of Content Creator

[gaunt gale]

@cyan citrus ???

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day, @gaunt gale.

[cyan citrus]

Please refer to the Roles section in #735483472432594994 for more information.

[night cloak]

Can I get the rank if I live in West Asia?

[sharp dawn]

how can i be in content creator ?

[rare parcel]

there are some items in invventory

[gaunt gale]

hey @night cloakndi Did You Read My Messages ?????????

[night cloak]

Hi, can I get the dpd artist tag if I’m participating in the design contest?

[cyan citrus]

Please refer to the Community section under Roles in #735483472432594994 for more information.

[cyan citrus]

Please make a request in #discord.

[sharp pumice]

hello everyone, when will the bug fix update come out?

[cyan citrus]

You can apply for it and you will be contacted when your request gets approved.

[cyan citrus]

Please add more details about the issue you are facing.

[sharp pumice]

@cyan citrus Video above.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sharp pumice. You can also submit a report in #old in compliance with the channel's pinned instructions.

[sharp pumice]

After the update, after 2-3 games, other users' costumes disappear. Shows head and weapon.

Also a gun race. The weapon is missing. You have to attack with your fists to get the next weapon.

I reported. No answer.

Yesterday, my player and I completely lost sight of the enemy. His costume is not shown at the same time for the two of us, after the match we re-entered the game. I also saw how other opponents were unarmed

Their problem was the same as mine. I saw that they were in shock.

[night cloak]

When I register, I can't find my region to choose, what do I do?

[sharp pumice]

also memories. the best moments, one of the moments, shows without loading the map, from the outside it may seem that I saw as a cheater, but it is clear that I play honestly. why is there no texture on the video recording

[cyan citrus]

What is the device you are using and from where you downloaded the game, @sharp pumice?

[cyan citrus]

Could you share a screenshot?

[sharp pumice]

@cyan citrus Oppo Reno Z, play market

[cyan citrus]

Do you mean Google Play, @sharp pumice?

[night cloak]

I'll log in again and send you a screenshot

[sharp pumice]

also when group jumping, ping rises if there are opponents.

@cyan citrus yeah

[cyan citrus]

Please try to do a complete reinstall of the game, @sharp pumice.

[sharp pumice]

Another question. Why do I specify the Russian language in the auto-selection. And in the selection of Uzbeks and other nations?

[night cloak]

@cyan citrus ohhh bro, I put an area close to mine and sent the request, and now I can't log in again in order to shoot a shot? What do I do now?

[sharp pumice]

.I'm not the only one with this problem

Many Russian-speaking players do not apply because the creators do not understand the Russian language.

I am from Kazakhstan, but I write in English because you will not understand my native language.

[gaunt gale]

@cyan citrus Someone is logging on to my account through my third linked email and i changed my email and he is still logging

[sharp pumice]

Another question. The game has added the function of linking the number, and if the user's number changes,? How can he log into the account and change the number there?

[cyan citrus]

In that case, you may contact the customer service, @sharp pumice. Please be advised that it is your own responsibility to safeguard your login information.

[cyan citrus]

Please reach out to the customer service in-game for further assistance with compromised accounts.

[cyan citrus]

You may refer to #735483472432594994 sub point 3.1 for regional communities.

[visual narwhal]

Why this new update is so laggy. Especially when playing room for mini tournament, scrimms...

[sharp pumice]

Ok. thanks

[flat meteor]

This outfit is not available for me. Any idea how can I get this one

[compact oar]

Please perform a routine repair from the login menu and see if it makes any difference.

[sick shale]

It is available for specific regions.

[flat meteor]

Is it gonna come to NA region? Canada specifically

[sick shale]

No information.

[gaunt gale]

@cyan citrus can we please talk in private

[cyan citrus]

You can state your issue here, @gaunt gale.

[flat meteor]

Also where can I find event like the recent livik community cup?

[gaunt gale]

@cyan citrus i did but no useful response

[sick shale]

Keep an eye on the social media accounts of PUBG MOBILE.

[cyan citrus]

For compromised accounts, I have already answered you to contact the customer service. We will not be able to help you with that through the community.

[gaunt gale]

@cyan citrus customer servive isn't replying

[cyan citrus]

A delayed response can be expected as they receive an enormous number of requests every day, @gaunt gale. Please wait patiently.

[gaunt gale]

auto messages is ending the conversation

[cyan citrus]

You should select the available options according to your issue and record your issue through AI to connect with a customer service representative, @gaunt gale. This video recording would be more helpful for you.

[twilit raven]

HI Can I ask about something?

[junior birch]

Please state it out, @twilit raven.

[maiden oxide]

Jello

Hello

Help

Me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @maiden oxide. Remember to read through #faq before asking questions in the support channels.

[maiden oxide]

Someone is ben me agin

[cyan citrus]

What do you mean, @maiden oxide? Please elaborate.

[maiden oxide]

I am not hacker

[twilit raven]

oppo reno 3 pro Will it support 90

frame

[maiden oxide]

idk

But

My phone is glitch

[junior birch]

If you cannot access the option despite of your device meeting the requirements, it may be supported in the future instead. You may submit: https://forms.gle/e1cyNbdzbbhAuYWQ6.

[twilit raven]

Okay Thanks

[fervent shadow]

While we spect costom room we cant change player or team from change option. We have to open a map. Is there any other options. Please help

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fervent shadow. You can also submit a report in #old in compliance with the channel's pinned instructions.

[sharp pumice]

@cyan citrus there is no asset. no answer to other people's questions.

[pliant wave]

Hello

[junior birch]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement: #news message

[lyric orbit]

Which tab/server can I check if theres anyone from my area?

Anyone from PH flag_ph here? :)

[pliant wave]

What's the Solution?

[cyan citrus]

Are you asking about team recruitment settings?

[cyan citrus]

I don't understand your question. Please rephrase it.

[pliant wave]

@cyan citrus

[sharp pumice]

3.1 Russian chat. There is no active moderator.

[cyan citrus]

There is no solution, @pliant wave. The accounts with a history of cheating or accounts that were suspended in the past will be permanently suspended from participating in All-Talent Championship.

[cyan citrus]

We are not affiliated with that server. You may need to wait until you get a response or try again after some time.

[pliant wave]

Okay, Can I play the next PMCO ?
Or Banned too?

[cyan citrus]

For further assistance with PUBG MOBILE Club Open, you may use the Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @pliant wave.

[pliant wave]

Thanks ♥

[cyan citrus]

You're welcome!

[lyric orbit]

New player here. Just downloaded the app. Trying to find my way

[cyan citrus]

If you are matching with random players and you want to play with other players with the same language as you, you may find the available options by enabling the Match by Language option in the map selection menu > settings. You can also join different teams through team recruitment settings by selecting the friends section and select ''More filters'' for matchmaking preferences, @lyric orbit. Hope this helps.

[near burrow]

#questions can you please tell me i am unable to change my region to Pakistan please help

[compact oar]

Do you have region option?

[fleet wigeon]

Anyone.

[near burrow]

Yes.! but i can't get verification code in my mobile number

[compact oar]

Make sure it says success ingame when you ask for the otp code. And wait until the verification code is sent for 5 minutes before asking for new one. If you're still unable to receive the code, please contact the customer service in-game.

[mental dirge]

Hello, if my account was hacked 1 year ago and transferred to the Indian version, but today I restored my account, no one has played there since the hack, can I somehow return my account to the global version of the game? <@&481161015728406538>

[compact oar]

Once your account has been transferred to another version, you will not be able to use the same account again in the global version of PUBG MOBILE.

[fleet wigeon]

@compact oar I need help

Ex -MOD.

[mental dirge]

If I write in support of the Indian version and explain the whole situation, is there a chance that they will return the account to the global version or not?

[fleet wigeon]

If I buy RP points from Royal Adventure, will the points count in My RP Limit too ??

Here.

[compact oar]

I don't know, Feel free to contact customer service in-game for further assistance.

[mental dirge]

Okay, thanks for the answers, but my account most likely will not help anything

[compact oar]

I think RP limit is for missions only.

[celest shadow]

No, it will not count towards the limit.

[fleet wigeon]

OK, Thank You both the Deers, @compact oar @celest shadow .

[grizzled nebula]

Selamın aleyküm

[storm flume]

Please do not use languages other than English, @grizzled nebula. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[agile oxide]

Hello, when i log in my account through Twitter it says today's login limit has been reached,what do i do

[jovial lava]

Hello,@celest shadow can you please check my message, in dms?

[grizzled nebula]

Hello

[cyan citrus]

This should be because the daily login limit for devices has been reached. Please try to log into the account with an old device or try to log into the account again after 24 hours.

[cyan citrus]

Hello! How may we help you?

[grizzled nebula]

İm pubg pro

:)

İm türkis

[storm flume]

Please do not use languages other than English, @grizzled nebula. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[grizzled nebula]

Dont speak englsih

:(

[agile oxide]

@cyan citrus is this option for all accounts or just for me can I disable it or something cuz I've never seen it on my friend's account

[candid orbit]

@celest shadow Hi, from a big org player is promoting trading account store telegram links through insta stories.

Recently, I had reported someone to the moderator in dm but their moderator name and tag has been gone. Where to to report now? Doesn't work with docs links.

Appreciated for your kind help.

[cyan citrus]

It should be same for everyone, @agile oxide.

[agile oxide]

Okay thank's for helping @cyan citrus appreciated

[cyan citrus]

You're welcome, @agile oxide!

[cyan citrus]

You may refer to #735483472432594994 sub point 3.1 for regional communities.

[celest shadow]

Responded.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @candid orbit.

[candid orbit]

I already reported but Is there any alternative way? Because I have a video evidence and their instagram page have a relevant content.

[celest shadow]

This is the only way. Please wait patiently for the community team to process your report(s).

[candid orbit]

Thanks for the response, but what will happen if he deleted the story?

If you give me the permission I can send you a evidence in dm. Their story is live @devout ermine has also mentioned on their story about this matter.

[night cloak]

hi

[celest shadow]

Feel free to send your concern in #copyright.

[celest shadow]

Hello, how can we help you?

[night cloak]

Brother, what is the problem with the royal metro? Some users cannot enter it?

[slow juniper]

How to solve this

[deep topaz]

@slow juniper You have to put only channel Identification That begin from UCzEu remove all before that.

[celest shadow]

Please refer to #news of May 25 and the pinned messages of this channel for further information.

[deep topaz]

@celest shadow I try to reset my password using Mobile Number but the code is not coming

[candid orbit]

Thanks 🙏

[slow juniper]

@deep topaz Okay thanks

[night cloak]

ok. thanks my freand

[celest shadow]

You will only need to include the channel identification. You can remove https://www.youtube.com/.

[celest shadow]

Please wait 24 hours and try again. If you do not receive a verification code, please contact the customer service and explain your issue in detail.

[scenic magnet]

Hello , one player playing pmco in this moment in a team .. can play for other team the all talent championship?

@celest shadow

@cyan citrus

[brisk sundial]

Hi

[broken coral]

@celest shadow i need your help every time i download all maps resources etc. And play its work well when i goes to sleep and open next day evening for play its shows me this to download again its happening with me since 1 week i cant put 8 gb everyday on download

@cyan citrus help me

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[celest shadow]

Hello, how can we help you?

[celest shadow]

Please perform a routine repair from the login menu. To perform a routine repair, you must first log out. The repair option will be located at the top-right of the login menu. Select "Routine Repair" and confirm your selection.

[broken coral]

@celest shadow this im done before 5 times what else i can do?

[celest shadow]

Please ensure that you have enough storage space and in a good network environment when downloading resources. If the issue persists, please reinstall the game from your app market or submit a report in #old.

[broken coral]

@celest shadow oKy ty

[serene pollen]

Hey....
Are you aware that your game is so full of cheaters that they're promoting fraud with an mythic fashion account. And no ban..!
You know how much we hate you because you're just thinking about protecting the UC And how do you make it difficult for us to get Mythic things. And you don't care about the game. Just say like a parrot click the repot and bla bla bla.
For info I played 10 classic matches in with & against cheaters and reported. And the anti Potato (cheat) say there's no cheat!!
To the extent that I was convinced they were right. Protection only for UC.
Pubg lose again
Cheaters win

[night cloak]

Hello! Can somebody help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Hello! My account has been banned with no reason 2021-07-16

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[tepid lion]

hello! my elder brother's pubg account got hacked. The hacker changed the one account password and another unlinked.. What can i do? need help please

[storm flume]

Please contact the customer service for further assistance, @tepid lion. Refer to subpoint 5.4 in #faq for further information.

[errant field]

120 hz refresh rate but no 90fps on OnePlus 8t please fix this

[storm flume]

Please refer to this channel's pinned messages for further information, @errant field:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[granite mortar]

Hello facebook lock

@celest shadow pls help me

@sick shale

[celest shadow]

How can we help you?

[granite mortar]

facebook is locked, it wants an ID to open it, but I entered my facebook wrong date of birth, so I can't enter the game because the ID is different.

:/

@celest shadow

[celest shadow]

I do not quite understand. Can you please rephrase your message or provide a video recording?

[granite mortar]

Pls open @celest shadow

[celest shadow]

Please contact Facebook's support at https://www.facebook.com/help for further assistance.

[trim relic]

How can i fix ?

[storm flume]

Please contact the customer service for further assistance, @trim relic. Refer to subpoint 5.4 in #faq for further information.

[granite mortar]

No Here I need facebook live support



[granite mortar]

@celest shadow

[celest shadow]

We provide community support only for the global English version of PUBG MOBILE here. Please contact Facebook's support at https://www.facebook.com/help for further assistance.

[rotund zealot]

My account was hacked, I need help!

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @rotund zealot.

[proven orchid]

How do I inform someone?

[cyan citrus]

Regarding what, @proven orchid?

[proven orchid]

pubg hacker

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @proven orchid. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[proven orchid]

How do I send the video?

[sharp pumice]

please do not advertise the Russian channel. there is nothing important, also blocked for no reason while I was playing pubg. lol

[limpid current]

hellou im downloading recources for skins but when i open the inventory the skins are not downloaded? tf is this '' i play on emulator

[compact tinsel]

third control panel wont save my changes

[feral forge]

Upload the video onto Youtube. You may refer to the example in the above link.

[cyan citrus]

You may need to download separate resources for some skins. Try to do a routine repair of the game from login menu and see if it will make any difference.

[proper osprey]

Hello. This is some kind of annoying mistake! Please check my Id: 5657919642. I can't get into the Metro game mode since the end of last season! It turns out that id information is not participating in the beta test. I haven't done any malicious activity that disrupts gameplay, I'm trying to play fair and do n't dirty tricks in the game! The mod is awesome. I've been a fan since the first season. Everything suits me, I like it as it is! Getting in plunge into the atmosphere of a post-apocalyptic shooter with the search for letters in the cabinets. Please do not judge strictly, turn on the Metro game mode for me!) thanks👍

[storm flume]

Please refer to this channel's pinned messages for further information, @proper osprey:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[limpid current]

i did still same

downloaded all resources and when i join a game people dont have skins lmao

[cyan citrus]

As mentioned earlier, you may still need to download the resources separately when you visit a profile or the inventory, @limpid current. You may report this through #old in compliance with the channel's pinned instructions.

[limpid current]

okay also i want to ask smth else

[cyan citrus]

Are you asking about customize button settings?

[limpid current]

like 1 year ago i got banned in like 5 acc's for 10 years.. i made a post in ig and like 2-3k people tagged pubgm they commented on my post and said sorry for banning we found that you were not cheating etc.. and after a week they banned me again for 10 years?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limpid current.

[compact tinsel]

yup

[raw orbit]

Try fixing vehicles where the driver is invisible and you can’t shoot

[night cloak]

Trying to login using my twitter but just blank white screen when i hit login? Should i just reinstall the whole game. -.-

[cyan citrus]

Could you please share a video recording of the issue you are facing?

[cyan citrus]

Do you happen to have a video recording of this?

[raw orbit]

Sadly not

[cyan citrus]

Please mention your country and the device you are using.

[raw orbit]

To busy trying to hide while a car with no driver is chasing me down

[night cloak]

USA and ipad pro 11 inch

[cyan citrus]

Next time when you face the same issue, please make sure to record a video of that. To start with, please do a routine repair of the game from login menu and restart your device and see if it will make any difference.

[cyan citrus]

To start with, please try to restart your device one time and see if it will make any difference.

[raw orbit]

My buddy saw the same thing

So it’s not just me

[night cloak]

I tried, it still did it. I can try it one more time.

[cyan citrus]

If you believe this is a general issue or a bug in the game, you may submit a report of the issue through #old in compliance with the channel's pinned instructions.

[cyan citrus]

Try one more time and let me know if the issue persists.

[proper osprey]

Hello. This is some kind of annoying mistake! Please check my Id: 5657919642. I can't get into the Metro game mode since the end of last season! It turns out that id information is not participating in the beta test. I haven't done any malicious activity that disrupts gameplay, I'm trying to play fair and do n't dirty tricks in the game! The mod is awesome. I've been a fan since the first season. Everything suits me, I like it as it is! Getting in plunge into the atmosphere of a post-apocalyptic shooter with the search for letters in the cabinets. Please do not judge strictly, turn on the Metro game mode for me!) thanks💯 👍

[night cloak]

@cyan citrus

Thats after i hit login.

[cyan citrus]

As mentioned earlier, please refer to the pinned message of this channel for more information, @proper osprey: #questions message.

[modern trellis]

Hello Pubg Community,
Sir I can't change my region because not showing this option. So can help this problem

[cyan citrus]

Before you hit login and where you enter your login information, scroll down a little and you will find an option of Apps and sessions. Log into the account using that option and restart your game.

[cyan citrus]

The option to change your region is not available for the accounts registered in European continent.

[night cloak]

Worked thanks

[cyan citrus]

Glad to hear that and you're welcome, @night cloak!

[celest shadow]

Please elaborate on your issue and provide a screenshot.

[sharp pumice]

I deleted the Russian discord. Many Russians write complaints to the support chat, there is no answer. Simple conversations in the general chat.

This is a useless CIS discord.

[modern trellis]

Hello Pubg Community Support,
I need to help change my region. Region change option not showing that's why i cannot changed.
Please help me to region change.

[sharp pumice]

Create a Russian section in this channel. Maybe there Russian players will help each other

[cyan citrus]

I have answered you here, @modern trellis. You cannot change your region if you have selected or changed to a European country in the game.

[celest shadow]

Please refer to subpoint 3.1 in #735483472432594994 for regional communities. You may also contact the in-game customer service for further assistance.

[sharp pumice]

I am now in a bad mood because of this whole situation, there is also no desire to play, maybe I wanted to delete the game .....

[sharp pumice]

They don't help there.

[celest shadow]

What is your issue, @sharp pumice?

[sharp pumice]

After the update, many players lose their skin.

I'll take a look at the screenshots now.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sharp pumice. You can also submit a report in #old in compliance with the channel's pinned instructions.

[sharp pumice]

here is an example.

The report doesn't help.

[celest shadow]

You can submit a bug report in #old so that it can be fixed. Please remember to include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

[silent pagoda]

Conqueror

[junior birch]

The rankings are calculated every day around 00:00 UTC and the top 500 players from each server will be promoted to Conqueror tier, starting from 00:20 UTC, @silent pagoda.

[lavish rivet]

How to do a ban appeal?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lavish rivet.

[versed inlet]

can any body tell me why this habben

[fallen pawn]

Idk if it’s just my area my my team all on na servers located roughy a few hundred feet away mostly freindnds just went from 40-60 ms to500-600 for no reason

[green agate]

If you are not able to physically link a mobile phone number in order to login, please feel free to contact customer service from the Login Menu where it says "Help".

[versed inlet]

i swear isend to them all day and no one replied to me make any thing please

[green agate]

Unfortunately, ping is not something we can really help with. We would appreciate it if you can put your feedback on what we can change to make it better in our #old channel. If this does not work for you, please feel free to report the issue inside of the game.

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

It can take a long time due to how many replies they receive a day, we appreciate your understanding with this matter.

[versed inlet]

i know everything but noooo oneee replied tooooo meeeee😡 😡 😡

[green agate]

How long has it been since you sent in a ticket?

[versed inlet]

from three days

[green agate]

Unfortunately, it can take much longer than 72 hours.

[versed inlet]

from where they will reply to me

[green agate]

They will reply to you from the ticket made through the Login menu Help Center.

[versed inlet]

i mean that there is someone will make a new conversation with me

[green agate]

You should receive a reply through the same conversation.

[mental dirge]

Tell me, if your account was stolen and transferred to the Indian version, is it possible to return it back to the global one through support?
I need to know if there were such cases when you returned back? Or is it not functionally possible?
I just can't download India because I'm in Europe

[versed inlet]

a robot end every conversation

[green agate]

Unfortunately, the odds of this happening are not very likely. Your best chance is to contact customer service since that manually requires changing your account.

[versed inlet]

no of this habben

[green agate]

I recommend the Main Menu customer service center if you feel like the Login menu is lackluster. The Main Menu center is much more focused toward what you need specifically.

[versed inlet]

i cant log in to my account because of this message

please any body can give me a solve of this problem from YouTube please

[plain socket]

Normally a classic create coupon was 60 uc. But i get 96 uc after 20% discount. How is possibleo!

[tall escarp]

.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tall escarp. Remember to read through #faq before asking questions in the support channels.

[modern trellis]

Hello Sir,
I created account European continent but now i change my region, if possible?

[drifting dew]

I am not receiving verification code

Is there any solution

[ashen copper]

My rank is not showing

I contact on customer service but not get proper response

Fix it

Please

I need conqueror

[drifting dew]

How to contact customer service please guide me

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @drifting dew.

[drifting dew]

I didn't understand

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[green agate]

Rankings take time to update, you will need to wait in order for it to register if you are within the top 500.

[ashen copper]

I was in 500 rank

But after 1 game it show 1.00%

[hoary pond]

where to report player?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @hoary pond. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[still ivy]

my region i need to be turkey from europe and there is no button

[green agate]

If your region is set in the European Economic Area, you will not be able to change it.

[still ivy]

Can customer service connect a phone number to my account as security?

[green agate]

Yes, you can contact them from the Main Menu.

[gleaming valve]

my id is banned for without any reason for 2 months

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gleaming valve.

[long sparrow]

hello, I was playing a piano in the subway and all the things flew out and disappeared.I played on the 2nd map and tried to re-enter, but nothing happened.I lost almost everything I had 4 bulletproof vest 4 helmet 6 mk14 backpack with pink body kits and wua help.my nickname:dfSIZAMdf

[storm flume]

Please contact the customer service for further assistance, @long sparrow. Refer to subpoint 5.4 in #faq for further information.

[iron quest]

Who can help me with we have terminated your connection because of a data error with your client. please check your network connection and try again.

[celest shadow]

Please refer to subpoint 4.9 in #faq for further information.

[zenith terrace]

@near ingot bro i need your help. wehres is the chinis task in task manager and the syx_ of Gameloop emulator.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @zenith terrace.

[sharp jungle]

hi

i'm delete my obb file 💀
How do I restore it ?

[night cloak]

where do i report my hacked account

?

my account got hacked 5 days ago and the hacker linked his google play account i can still log in because my facebook is linked but he keeps logging me out

[frail vault]

My account is hacked

[vagrant tulip]

Re-download the game

[vagrant tulip]

Contact support ingame

[vagrant tulip]

Contact support ingame

[night cloak]

My Account got scammed,why dont i see the "Account error,Tap for help and supprt"to remove hackers login?

[night cloak]

noo i contacted them 3 times nothing

[waxen furnace]

my account has been banned and I believe that its by mistake or wrong ban how can i get the support?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @waxen furnace.

[night cloak]

Why the "Account error,tap for help and support"option is not available??

[slender scarab]

¿?

[dawn sphinx]

Hallooo my account has been hacked can you help me please!

@polar marsh

[mortal apex]

Please contact the costumer service in-game for further assistance. You may check subpoint 5.4 in #faq.

[mortal apex]

The user you are trying to send it to has probably a different game version.

[slender scarab]

so, theres anyway to send it?

[mortal apex]

Exactly.

[slender scarab]

so bad...

[night cloak]

at a moment i saw in game an option "Account error, Tap for help and support"why that option isn't showing up anymore

[sharp jungle]

but the data well deleted

[dawn sphinx]

I didn’t get any help …… my Facebook account still connected but the hacker add an phone number that’s why I can’t login to my account

[green agate]

Hello there! If there is an account error you can still contact the in-game customer service so that they can help you.

[night cloak]

The problem is the help and support thing was helping me a lot,i took out a link email with it and i need to take another login now since i got scammed

at the customer service it says to press on help and support and i can't see that option showing on my phone

[cyan citrus]

Please refer to the following announcement for more information, @night cloak. Meanwhile, please reach out to the customer service in-game for further assistance with account related issues.

#news message.

[robust echo]

Hello I wanted to have the server of the official representative of my country, Iran , please send link official representative of iran, Thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @raw flame.

[dawn sphinx]

@green agate can you help me my pubg account has been hacked….. my Facebook account still connected to pubg account but the hacker add a phone number that’s why I can’t login…. Please help

[storm flume]

Please contact the customer service for further assistance, @dawn sphinx. Refer to subpoint 5.4 in #faq for further information.

[ruby shale]

Bgmi Account ban with out reson

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ruby shale.

[night cloak]

Hello . An account has been opened on my game ID and my photo has been put on it, with sexual content written on it, everyone who writes game ID sees this, what should I do?

[cyan citrus]

Please report such abusive profiles directly through the customer service in-game, @night cloak.

[night cloak]

In-game support also has nothing to do with it, so there is no area where I can contact about this issue. No one is helping me with this issue.

I emailed the game many times but no one cares

[cyan citrus]

Please share a screenshot of the last response from the customer service, @night cloak.

[night cloak]

No one answers

I don't understand because my english is bad i can't report my problem to turkish discord because they only help popular people.

[cyan citrus]

When did you open the ticket, @night cloak? A delayed response can be expected due to enormous number of requests customer service receives every day. There is a separate section to report offensive profiles that you can use. Please refer to my screenshots below.

[night cloak]

hello is it real that you can login in pubg with discord

?

[cyan citrus]

Yes, that option to log into the account using Discord is only available if you download the game from the official website, @night cloak.

[lyric stream]

Will I get banned if i use a vpn?

[cyan citrus]

Normally not, but it may occur. VPN usage is therefore not recommended, @lyric stream.

[night cloak]

thank you for telling me

[cyan citrus]

You're welcome!

[robust echo]

@cyan citrus ??

[night cloak]

@cyan citrus the official site is pubgmobile.com right?

[green agate]

Yes.

[compact oar]

What do you mean?

[red flower]

hi
I need to help please

<@&481161015728406538>

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @red flower. Remember to read through #faq before asking questions in the support channels.

[green agate]

Here are our regional communities.
(https://docs.google.com/document/u/0/d/1ZOMWQy3q4rkmVUctzbPdiH23jEhCmMsobAg_7sNcmnI/mobilebasic)

[robust echo]

tnQ

[storm flume]

Please do not use languages other than English, @robust echo. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

#questions

Hey, My login limit for my pubg mobile email is appearing, why does it limit how much time I can login a day ?Plus when I use my password it say suspicious activity and to contact support

Any assistance

[cyan citrus]

Please try to log into the account using the verification code or change your password, @night cloak. If the issue persists, contact the customer service in-game for further assistance.

[night cloak]

As I stated my verification code is limited for the day..because I signed in multiple times in the day

And I’m not sure about how long is the limit

[cyan citrus]

You may try to use an old verification code or try again after 24 hours, @night cloak. You can also try to change your password.

[night cloak]

Verification code is also required for reset of password,I’m not a fan of that system ..so what about the people who uses email and password format.. only us are limited

[cyan citrus]

Please contact the customer service in-game for further assistance, @night cloak.

[night cloak]

How do I go about doing this

[cyan citrus]

Through inside the game, @night cloak. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[exotic phoenix]

Idk 🧐 completed this mission 3rd time but it's not working?
Glitched?

[compact oar]

Please perform a routine repair from the login menu and see if it makes any difference.

[exotic phoenix]

Ah 😳 thanks but i did 4th time it's counting thanks ☺️

[iron quest]

Does anyone know how to fix

[celest shadow]

You have reached the device login limit for today. You can try logging in on this device again tomorrow.

[iron quest]

Ok

[meager pumice]

When comes new pubg lucky create with upgrade skins?

[cursive iron]

My account got hacked

And the hacker linked his number and email

Actually its my friend account, how can he unlink tge email+number

The*

[meager pumice]

@celest shadow

[storm flume]

Please contact the customer service for further assistance, @cursive iron. Refer to subpoint 5.4 in #faq for further information.

[sick shale]

No information regarding upcoming events.

[meager pumice]

Its create not event

[sick shale]

Same thing. We have no information about that.

[meager pumice]

Good only Developers knows when will come?

[cursive iron]

Nothing helpful in ur #faq

[sick shale]

It tells you how to contact the customer service. Remember that we are unable to assist with account related issues from here.

[sick shale]

Responsible team must know about that. We are not affiliated with PUBG MOBILE staff.

[cursive iron]

My friend have been sending to the support via emails been years, and no one is replying to him or they keep sending the same email letters.

[meager pumice]

Thanks for anwser

[sick shale]

Contact them via in-game for account issues. Email address is reserved for general inquiries.

[cursive iron]

Cool, thanks rebel.

[willow vigil]

"Reach The Designated Area And Watch The Themed Performance 3 Times In Core Circle"

where am i suppose to go?

[gleaming marten]

Support has sent this and the closure of conversation do you so will not solve the problem or is it Anglguet

[meager pumice]

@sick shale

[junior birch]

Could you please elaborate, @gleaming marten?

[gleaming marten]

@junior birch support sent this message and close the Conversation this mean the problem will solve or no

[junior birch]

They will open the same ticket when they will have an update for you, @gleaming marten.

Please reach at the Ramiel mark shown in the mini-map and watch the themed performance 3 times in the Core Circle mode, @willow vigil.

[gleaming marten]

this mean they work on the problem.
yes?

[junior birch]

Yes.

[gleaming marten]

thank you.

[junior birch]

You are welcome!

[cyan citrus]

There is no feature in the game to check your frame rate in real-time at the moment, @night cloak. You may provide your feedback regarding this through #old. Regarding Arabic support, please refer to #735483472432594994 sub point 3.1.

[storm flume]

Please do not use languages other than English, @prisma berry. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

You're welcome!

[prisma berry]

hello please help me the problem is that when i go to pubg there is interference with electric sound and then the game closes and in call of duty the same situation how to fix it?

[cyan citrus]

Please share a video recording of the issue you are facing, @prisma berry.

[night cloak]

is allowed to play pmnc with korean account?

[cyan citrus]

For further assistance with Esports, you may use the PUBG MOBILE Esports Discord server: https://discord.gg/esportspubgm, @night cloak.

[compact oar]

Please do not use languages other than English. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[slow juniper]

Hi some popular Indian YouTubers promoting account selling through Instagram and telegram

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @slow juniper.

[slow juniper]

I report them but Thier channel is still alive is there any other way to report them

[cyan citrus]

It may take some time to review and process your report as the community team has an enormous number of reports to review, @slow juniper.

[burnt juniper]

Point 3.1 is which tab on this discord server ? ( name )

[brazen cradle]

Under the heading Language.

[gaunt gale]

@celest shadow is there's any way to change my phone number that's associated with my account?

[gaunt gale]

i wanna change my phone number associated with my third link how ?

[cyan citrus]

Could you convert it into MP4 file and send it again?

[cyan citrus]

You will need to log into the account with the linked phone number if you want to change it.

[gaunt gale]

i did but it's still not available to change i don't see my linked phone number when i log in with it

[prisma berry]

Sure

[amber rapids]

I originally did not know that I was playing with a hacker, I always charge, play and fuse on a suitable environment for the PUBG game 5963605008

[cyan citrus]

Is your account suspended, @amber rapids?

[amber rapids]

Yes, a week is forbidden because I did not know that my friend plays here, he is already playing well, I do not know the reason for making this mistake id 5963605008

The problem is that even the evaluation points have been deleted. I mean he is playing a hacker. I was a victim

[polar marsh]

Please refer to the private message from @polar marsh for further information, @amber rapids.

[gaunt gale]

i logged in with my old phone number but i still can't change it

[brazen cradle]

Kindly use English and refer to #735483472432594994 - 3.1 for regional communities.

[wintry valley]

My Facebook account has been disabled and PUBG has been linked to me, how do I get the game back?#PUBG_MOBILE

[opaque dock]

Do you have any other login method that you can use to log into your account, @wintry valley?

[tough arrow]

My account was banned on 23.5.2022 10 years was unfair because I ran a vpn program to change the country. Please help me and support me and unblock me because I did not cheat my account 51509528560
Please help me as soon as possible

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tough arrow.

[storm flume]

Please do not use languages other than English, @nimble perch. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[nimble perch]

Good day. I want to know why I got a ban on participation in the competition of teams and how to remove it. my id in the game is 5155595992

[cyan citrus]

Please share a screenshot of the issue you are facing, @nimble perch.

[cyan citrus]

Players that have a history of cheating or players that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance, @nimble perch.

#news message

[wintry valley]

No

[wintry valley]

No, for this reason, I want to contact a company

[bold ice]

Hello I don't know if anyone can help but I have 3 premium crate coupons but the button to use them isn't there