questions

[gray spindle]

My Twitter account loked I can’t contact themselves

[sullen lion]

In game. Help. And customer support at the left bottom.

[sullen lion]

If you have any social media you could also try through that...

If you have linked only twitter, thats the only way and you somehow have to contact via mail or live chat twitter support.

@gray spindle

[gray spindle]

Only Twitter

[sullen lion]

Only possible way is to contact them. kindly, May i know why it got suspended?

Violation of rules or guidelines specifically?

[random hound]

hello i need help

[brazen cradle]

What can I help you with ?

[random hound]

what is the requirements of pubg in pc

[brazen cradle]

You mean for playing through Gameloop ?

[drifting flume]

good afternoon dear support! I ask you to help with the problem when entering the game, I have a new device and I sold the old one, when I enter my account I do not receive a secondary SMS verification code on my phone, when I try to log in via an email address, it redirects me to a secondary SMS code, which does not is not coming... I ask you to help me deal with this, as I am worried and this account is very dear to me!

[random hound]

exactly

[brazen cradle]

Please refer to #faq - 1.3 and to visit https://www.gameloop.com/

[drifting flume]

good afternoon dear support! I ask you to help with the problem when entering the game, I have a new device and I sold the old one, when I enter my account I do not receive a secondary SMS verification code on my phone, when I try to log in via an email address, it redirects me to a secondary SMS code, which does not is not coming... I ask you to help me deal with this, as I am worried and this account is very dear to me!

[neon vortex]

Hello PUBG I have a problem. I want to say that my PUBG account got hacked by someone. He changed my FACEBOOK and TWITTER login I only have access to 3rd link I can verify my account by providing you my 3rd link email and if you need more details about my account I will provide it.Please I need urgent support because he can use my UC and can haras my friends please support me.
Thanks
UID 5257108376
In-game name ๛乙卂丨几๛OP

[sullen lion]

8GB ram
15GB free disk space
Win 10
CPU atleast 2 core 4 threads with good clock speed.
GPU gtx930 atleast for render
Or u can buy an APU like 3400G 5600G amd.

This is for playing game with minor lags. Min requirement.

[random hound]

my specific : i5-6300u 8gram intelhd520 and ssd

[devout mantle]

@thin halo need help
My pubg is stuck on the loading screen for more than a day now.

[sullen lion]

so it is a laptop. You can play but you will face stutters during fights, but you can play...

[honest ember]

Dear Support team members i need your support on urgent basis , i updated my game 2 days ago and logged in at 00:00Hrs UTC to collect daily login rewards. and now i tried to login again and this BAN Notification appeared which is beyond my thinking how and why my account is banned i havent voilated any terms..its a random ban for 10 years ..OMG
For God sake fix this issue for me as i have to make small level content from this account.

Device: Redmi Note 4
Country: Pakistan
Internet: Jazz4G

Looking forward for faster resolution

[sullen lion]

it wont be a nasty experience, but you can bro.

[late tundra]

On steam

[honest ember]

@thin halo please help un.thus.regard..am highly.confused

[late tundra]

Which president are you

[honest ember]

well, right now am just a DENT ... i havent played a.single match on my od from 7 days, logged in to.collect daily rewards and my id is f#cked

[late tundra]

Yea tell me about it my id is f**** like hell

[honest ember]

are you from support team?

[late tundra]

Yes but on steam

[honest ember]

oh , no am Android phone user .. can you still help isln.this regard?

[late tundra]

Well sorry man I know how to do it only on steam

[honest ember]

no problem , atleast you respond...i dont know whom to seek for support on this matter ...confused as hell rn 😩

[late tundra]

I am sorry man

[honest ember]

@lime juniper please assign someone to help...

[storm flume]

Please contact the customer service for further assistance, @honest ember. Refer to subpoint 5.4 in #faq for further information.

[green agate]

We cannot change your account's information inside of the community.

[late tundra]

Hay do you play pubg on steam

[polar marsh]

Please refer to the private message from @polar marsh for further information, @honest ember.

[green agate]

We can only help you regarding issues in PUBG MOBILE.

[late tundra]

Ok🙁

[storm flume]

Please contact the customer service for further assistance, @drifting flume. Refer to subpoint 5.4 in #faq for further information.

[green agate]

@neon vortex Please contact the in-game customer service also.

[green agate]

Restart phone > Clear Cache > Reinstall PUBG MOBILE.
(This is only if repairing the client does not work).

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[green agate]

@night cloak We do not provide support for the PC version or supported emulators.

We can only help you in regards to the mobile versions.

[night cloak]

Should do, should have a separate channel for emulators, seeing it has a large fanbase for people such as me, who love PUBG mobile for the simplöer lifestyle compared to the PC PUBG which in my eyes are just annoying to play.
In my humble opinion

[dark folio]

I downloaded pubg mobile on a store, but it tells me that the version is old, but when I download it from the Play Store, it bears normal. I called Huawei customer service, they said that the problem is with the game, please reply

[trim hull]

I need help I forgot my 3rd password and when I try to reset it it tells me failed to send code daily limit or something like that and I can't reset my password I waited for 1 day and it still didn't work l.

It says this

It's been like this since yesterday

I waited for 1 day since it said daily limit and it still didn't work

[spark lintel]

Everytime I updated this game on my phone, swear to god so many issues

13 pro max lags like an android flagship 5 years old

Is there any trick to fix it cuz pubg too lazy

[celest hinge]

hi, my pubg mobile account was stolen, I have a payment receipt that I made on my account, can you help me

[night cloak]

Yo mods, why do I see so many Nazi symbols in Discord nicknames? Is that even allowed?

[brazen cradle]

Did you try downloading from the Google Playstore ?

[brazen cradle]

Contact ingame customer support for further assistance regarding this issue. Please refer to the sub-point 5.4 in #faq

[brazen cradle]

Can you please leave your concerns in #Update 2.0 regarding bugs after updates with screen shots and screen recording in accordance with the channels format.

[brazen cradle]

Contact ingame customer support for further assistance regarding this issue. Please refer to the sub-point 5.4 in #faq

[brazen cradle]

Head over to #discord for making an official complaint bud.

[trim hull]

I did rn

But it told me to reset password way I know but I can't bcs I can't receive code kn my email

On*

[hazy kiln]

why my game crashing contantly

[spark lintel]

Here you go @brazen cradle

[brazen cradle]

Does it happen when you do something particularly ?

[hazy kiln]

in happens in games

like when im in car or shooting someone

or it just doesnt let me load into the game at all

is it because im on 90 fps?

[brazen cradle]

Well it’s not suppose to crash regardless. But , Did you tr try reducing the fps ?

[hazy kiln]

yes

[vagrant tulip]

Which ios version do you have ?

[night cloak]

https://media.discordapp.net/attachments/927549127137583114/975346959474884669/Screenshot_20220515-123531.png

If i aming with some Weapons (not all) my Hand becomes really bugging

Is there a way too fix it or something ez

[storm flume]

Please do not use languages other than English, @worldly dew. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[worldly dew]

I have shipped uc and the amount has been deducted and the uc has not been added to my account

[covert remnant]

@worldly dew Wait at least 24 hours. If you still do not get the UC, take a screenshot of your purchase receipt and send it to the customer service in-game.

[worldly dew]

I waited for more than 48 hours and I did not receive the uc I tried to contact customer service but there is an error

[honest rampart]

how to buy rp prime subscription in iphone , there isnot any option of rp prime subscription in iphone

@covert remnant

[covert remnant]

Royale Pass prime subscription is only for Android.

[honest rampart]

why 😦

[covert remnant]

It is a Google Play exclusive feature.

[ivory ice]

Why pubg is not using full resolution of my display?

[covert remnant]

The game for emulator renders only 1080p.

[ivory ice]

Its not emulator

[covert remnant]

Emulator/Android.

The render is higher on iOS due to optimisation quality.

[ivory ice]

Is there any legal way to increase it? Cause gfx tools can change it without any problem

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @ivory ice.

[covert remnant]

Unfortunately, no.

GFX and other tools cannot increase the render quality as this is the design.

[dusty heath]

Now sounds are fixed if you dont have headphones connected but with headphones the game is still unplayable, please fix it.

[trim hull]

I need help I forgot my 3rd password and when I try to reset it it tells me failed to send code daily limit or something like that and I can't reset my password I waited for 1 day and it still didn't work l.

It's been a day and it still says this

I tried contacting In game supp
orter it didn't helped me.

[vale condor]

WHAT will be my tier next season
i am on ace master 4800 points ?

@covert remnant @celest shadow

[covert remnant]

Please wait few more hours.

[trim hull]

All right

[celest shadow]

Platinum 1.

[vale condor]

ok thank u 💗

[fallen ridge]

?

[cyan citrus]

VPN usage is not recommended and it may put your account at risk of getting suspended, @fallen ridge. Can you please mention the device you're using and your country?

[fallen ridge]

iPhone 6s+ , country Russia

[fast wharf]

Aalam

[fallen ridge]

Three days ago everything was great, but then for some reason it started this

[cyan citrus]

To start with, please do a routine repair of the game from login menu and reset your device network settings through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device and see if it will make any difference, @fallen ridge.

[cyan citrus]

Hello! How can we help you?

[fast wharf]

I want to change my region

[fallen ridge]

Okay, 5 min

[cyan citrus]

You can do it through your in-game basic settings. Are you facing any issues when trying to change your region?

[fast wharf]

Yes it shows 20 days left

[cyan citrus]

You will need to wait for the cool-down to be over to change your region again, @fast wharf. There is no other way.

[fast wharf]

Ok

[fallen ridge]

@cyan citrus , I reset the settings, the device rebooted, but nothing has changed, I still can not start the match :c

[cyan citrus]

Try to change your DNS settings and see if it will make any difference, @fallen ridge. Refer to #faq sub point 4.3 for further instructions. If the issue persists, please reach out to the customer service in-game for further assistance.

[fallen ridge]

What settings should I change the DNS to?

[cyan citrus]

Please refer to the instructions provided in the #faq sub point 4.3, @fallen ridge.

[fallen ridge]

Tried, but to no avail. Apparently the problem in the game itself, I'll try to completely uninstall it and download everything again. I will write about the results, maybe someone will help my experience.

[summer jasper]

Cane you ban me on this account 51426679755

[polar marsh]

Please refer to the private message from @polar marsh for further information, @summer jasper.

[final sedge]

What are th requirements for #content (Being able to post in it)

[junior birch]

Please refer to the roles section in #735483472432594994 for further information, @final sedge.

[fallen ridge]

Scam:

Krafton Instant Support#5655
Krafton Support Team#1061

[tepid pollen]

Can I ask? Can we delete our account?

[sick shale]

This option is only available for certain regions.

[woeful kite]

Can I Just ask. Why not for all regions?

[sick shale]

You may read the privacy policy for such concerns. Should you have any further questions, please contact the customer service.

[lethal tide]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lethal tide. Remember to read through #faq before asking questions in the support channels.

[vagrant tulip]

Anyone have the ability to practice their right to delete their data/account from PUBGM. Use https://www.pubgmobile.com/datasubject to make a request to delete your data. Make sure to also read https://www.pubgmobile.com/privacy/en.html for further information about data privacy regarding your country.

[tame tinsel]

why I can see metro

I downloaded metro

[vagrant tulip]

It's not yet available keep an eye on #news for the announcement of the availability date.

[celest shadow]

It will be available on May 18, 02:00 until July 10, 23:59 (UTC +0).

[forest shore]

Tencent Fix soon Kill Feed And Sound issue’s Otherwise Irritating 😠 We can’t wait more @polar marsh

[celest shadow]

Feel free to share your feedback in #973855356381978635.

[lunar tapir]

how to join the simulator area the place you fight bots

[bold jackal]

Hey guys, when I queue for FPP arena games, the player counts gets full but no match commences. I’ve been waiting 15 mins multiple times and still no luck. Please fix the servers!!

[night cloak]

Can someone explain to me why there is only bots in game ?

[dark folio]

īēĒēĒĒŪ

[night cloak]

🙂

[dark folio]

@brazen cradle yes

[night cloak]

In begin of the Game there only Bots after some Time playing ranked there not that much but still exist

In unranked 8min Match there arent bots only sometimes

[tame tinsel]

Nice and tq

[junior bluff]

deos anybody know a fix for the lag in 2.0? whenever i join a classic match my fps drops drastically and my phone heats too much

[elfin solar]

hi

i want to report streamer using hax on live facebook

and teammate with hackers

speed, god view, magic bullet

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @elfin solar.

[steep pine]

I block my friend because he is irritated too much then I unblock it he is unable to send me popularity @celest shadow

[west tendon]

When recall center will be available in erangel

[elfin solar]

t@lime juniper there?

i want you for important things.

send me private messg.

@cyan citrusthere bro?

[lethal tide]

I have not received the contact creator role yet

[celest shadow]

Did he block you as well?

[elfin solar]

@celest shadowcan you help me

how i can report livesteram

on facebook

no one here help

[celest shadow]

Feel free to read the patch notes for update 2.0.

▫️ https://pubgmobile.live/patchnotes

[elfin solar]

no one answer me

[steep pine]

@celest shadow both us unblock each other

[celest shadow]

How can we help you?

[elfin solar]

i want to report streamlive

on facebook

they are teammate with hackers

[celest shadow]

You will be contacted when you are selected.

[elfin solar]

speed, magic bullet

i did

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @elfin solar.

[elfin solar]

site can't accpet my link

no idea why

[woeful kite]

Thank you. the " this feature isn't available in your region/country" gets on my nerves every time..

[celest shadow]

You will only need to enter the page or group identification, the numbers at the end. You can remove https://www.facebook.com/

[steep pine]

@celest shadow any solution

[celest shadow]

Feel free to report this in #old.

[steep pine]

😅

[tropic flicker]

bro when pubg is going to fix this sound glitch or should we sell our ids and stop playing i have spent alot of money on pubg and now this bull sht update comes
is here any pubg official member who can tell when this sound glitch is going to be fixed ?

[celest shadow]

.rb @tropic flicker

[elfin solar]

@celest shadowbro

status not cheating.
but already he is cheating lol!?!!!!!

why you don't watch all live!?

teammate with cheaters too

i can give you time on video.

[woeful kite]

Hello.. I've encountered a new bug or something. Or I just didn't notice it.. before the update I was using ultra sounds.. when I updated it was set back to High.. I set it back to Ultra And was asked to restart the game.. I did that but I hear no difference from High sounds.. when I check I have Ultra selected..

[elfin solar]

i will report this supporter to pubg mobile.

[vague violet]

After update i try to login in my Twitter account but java script error pop-up
And not login my account
So plz help me to solve this error

??

[royal flower]

when will high quality sound be fixed?

[gray sage]

Evangelion mode release date

[tropic flicker]

never lol

[vague violet]

Plz tell me @celest shadow

[tropic flicker]

old livik was best old game was best they've just ruined game with this update

[cyan citrus]

For any feedback about the game, please feel free to use the #old channel, @tropic flicker.

[celest shadow]

If it is a livestream, please make sure that you selected the correct content type.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @woeful kite. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Please try this and see if it helps with your issue:

1. Open Google Chrome.
2. Go to Settings.
3. Scroll down until you find "Site settings".
4. Find "JavaScript" and allow it.

[royal flower]

A lot people reported the issue of sound glitch in feedback channel, but this ghost update patch did not care about it and didn't fix it.

[celest shadow]

Please submit a report regarding this in #973855356381978635.

[royal flower]

High quality sounds super f up now

[vague violet]

I also enable this option but not

[celest shadow]

Feel free to provide your feedback in #973855356381978635.

[celest shadow]

Please make sure that you have the Twitter application installed.

[vague violet]

Yes i have !

[celest shadow]

You need to enable JavaScript on your default browser. Please try restarting your game or device.

Otherwise, you may use a different login method.

[lethal tide]

Check this

[celest shadow]

This is a scammer, please do not fill in any form and consider blocking the user. Be advised that you should not share your password with anyone other than yourself.

[lethal tide]

Hm thanks

722078655152652308

[lethal tide]

Report him

[obtuse quail]

Sound SFX high = Ultra please fix this ASAP

[vague osprey]

Hi, how are you, for a few months you can't play pubg Mobile, this year I play again and it appears that my account must start from scratch as if I had never had an account

Now when I open my account a person from India comes out, what should I do? 😔

I have social networks in my name, what should I do?

Because my account is held by another person unjustly

[celest shadow]

This account was permanently suspended from the server yesterday.

[lethal tide]

Ok

[hallow crow]

Hello! Today, about an hour ago, I decided to open the roulette with a new X-Suit, I open it and the roulette clearly shows that I got an x-suit! But they gave me a parachute instead... Please help me, I can provide all the necessary evidence

[royal flower]

when is the next patch coming up? Will they fix the sound quality issue?

[tame swan]

Hi, can you tell me why every time a patch is released after a new update, I don't have 90 fps working well?

[hallow crow]

Maybe reload phone?

[tame swan]

It’s not working:(

[storm flume]

Please do not use languages other than English, @hallow crow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[umbral plaza]

Hello, I created my pubg mobile game account using login via discord. But few days ago the game app updated and there is no way for me to login as there is no discord login option 🤔 😐 how can I restore my account?

[sick shale]

Have you downloaded it from the website?

[celest shadow]

Please submit a report in #973855356381978635 and include the following standard details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

[undone cloak]

Hey can you tell me how to report Account sellers

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @undone cloak.

[royal flower]

so many people already reported this sound quality issue, but nothing is being fixed.

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[umbral plaza]

I probably can't, my phone doesn't support Google services and Apple stores. (Huawei drama😅)

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

If you have submitted a report regarding your issue, please wait patiently for the community team to review it.

[celest shadow]

What is your device model?

[tame swan]

iPhone 13 pro max

[celest shadow]

The community team will look into your reports. Your patience will be highly appreciated.

[sick shale]

As far as I know, the Discord login method is only available for the version downloaded from the official website.

[celest shadow]

Please update your iOS software version to 15.5 when it is released. You may refer to the pinned messages of #old for further information.

[tame swan]

I haven’t 15.5 update

[celest shadow]

It should be released some time this May, so keep checking for a software update.

[umbral plaza]

Ok, I will try to re-download it 🤔

[tame swan]

I doubt it will work, the problem has been haunting me for season 3

[hallow crow]

I already tried, they don't help. There is no such item and wrote to support, they do not help either. contact in person please

[celest shadow]

Please update your iOS software version to 15.5 when it is released and let us know if it helped.

[tame swan]

Okey, thx for help, good day 🥹

[royal flower]

when is the next patch coming? will sound quality glitch be fixed?

[celest shadow]

Only the customer service will be able to assist you with this matter. Please provide the support agent with as much detail as possible regarding your issue.

[celest shadow]

If you have submitted a report regarding your issue, please wait patiently for the community team to review it.
Please refer to my previous message.

[royal flower]

got it.

[hallow crow]

can you tell or show in private messages where and how to write? I just don't know English very well.

[worn edge]

Hello , After Update i couldn't find Classic and Premium Crates redeem/change with Silver

[drifting flume]

@celest shadow

I ask you to help, I do not receive a secondary verification code, because of this I can not log into my account

[cyan citrus]

They are available in Shop > Treasures and scroll down to the bottom.

[hallow crow]

?

[worn edge]

Thank You , found it

[cyan citrus]

You're welcome, @worn edge!

[drifting flume]

@cyan citrus

I ask you to help, I do not receive a secondary verification code, because of this I can not log into my account

[storm flume]

Please contact the customer service for further assistance, @drifting flume. Refer to subpoint 5.4 in #faq for further information.

[drifting flume]

where can i find this item?

@cyan citrus ?

[dry glade]

@celest shadow
Please can you help because i posted it and I didn’t get any feedback

[drifting flume]

@cyan citrus

I write to the support service, but there is no answer, what should I do ???

I have a mail and phone number attached as a secondary code, but the code does not come and I can't log in via mail !!! please help me figure this out

[runic gorge]

Can someone help me? Who are responsible?

ineed a help?!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @runic gorge. Remember to read through #faq before asking questions in the support channels.

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day.

[runic gorge]

i need help bro

[junior birch]

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #faq before asking questions in the support channels.

[dry glade]

@junior birch bro may you check my problem🙏🏼

[junior birch]

You may share your feedback regarding this in #old.

[brave shore]

Good evening. Please can anyone answer this question : why pubg mobile deleted this event ( explore livik) after it's already started?

[hallow crow]

Hello! Today, about an hour ago, I decided to open the roulette with a new X-Suit, I open it and the roulette clearly shows that I got an x-suit! But they gave me a parachute instead... Please help me, I can provide all the necessary evidence

[junior birch]

No information in this regard, feel free to report this in #Update 2.0.

Please provide an image of the issue you are facing, @hallow crow.

[umbral plaza]

I uninstalled my old app and downloaded the app from the official page. It does have the login via discord function and my account is undamaged 🥳 thanks for the tip!

[brave shore]

@junior birch where can I find this section?

[hallow crow]

can you send it in private message?

[sick shale]

Glad to help. Thank you for the message!

[junior birch]

▫️ <#973855356381978635 message>

[junior birch]

Please send it here.

[hallow crow]

okey

there is evidence that this is my record too

[hallow crow]

@junior birch

[brave shore]

@junior birch no one answered there!

[junior birch]

The community team will look into the reports anytime soon.

[hallow crow]

Saif, look this

[junior birch]

Must be an issue, @hallow crow. You may submit a report about this through #old in compliance with the channel’s pinned instructions.

[copper rivet]

I need to report a bug

[hallow crow]

okey, thank you

[copper rivet]

The peek setting on "mixed" and i tried with "hold"

it doesnt work

im not sure why

[ivory ice]

this bug in training mode and livik sometimes happens

[copper rivet]

yeah i just found out

tjanks

thanks

[finite dove]

Id 573141217

help please, yesterday the criminal somehow came to my account and changed the mail and now can change all the bindings and steal the account completely, all the account data I can confirm when and with whom I played more what and how I did, this is the first mail from which I write was tied to the account, please respond as soon as possible, because it can come at any moment ...

[storm flume]

Please contact the customer service for further assistance, @finite dove. Refer to subpoint 5.4 in #faq for further information.

[compact oar]

You may submit a report about this through #old or #973855356381978635 in compliance with the channel’s pinned instructions.

[minor sedge]

Hallo

[junior birch]

Hello! How can we help you?

[minor sedge]

My pubg account hacked

[winter copper]

Is anyone having issues downloading the new update?.. saying I don't have enough space. But I do. Please help

[minor sedge]

@junior birch

[junior birch]

Please contact the customer service for further assistance with compromised, stolen or hacked accounts. Refer to sub-point 5.4 in #faq for further information.

You may submit a report about this through #old in compliance with the channel’s pinned instructions, @winter copper.

[cyan citrus]

Can you share a screenshot of the issue you are facing? Also, mention your device.

[quiet inlet]

@cyan citrus why haptic feedback is not supported on ipad pro m1?

Thought is one of the best device

[cyan citrus]

It is not available for all the devices, @quiet inlet. Please feel free to provide your feedback regarding this through #old in compliance with the channel's pinned instructions.

[tropic flicker]

in feedback section on discord i've already reported

[dark root]

My question is still not resolved. I have a two-factor login system. This means that: no matter what link I log in, until I enter the code that comes to the phone number, I won’t be able to log into my account. I have access to all bindings, my phone number is also linked. But I do not receive an SMS message with a code to my mobile phone number. How can I log into my account in this case? I haven't been able to play for 3 days now.

[junior birch]

Please try again after 24 hours. You should receive the verification code in your e-mail address.

[dark root]

I'm sorry, is this the official support for pubg mobile? or not?

[dark root]

the number comes to the e-mail. But I have a two-factor login system. I need to enter the code from both the mail and the phone number. And the SMS code does not come to the mobile phone number. I've been trying to log into my account for 3 days now.

[junior birch]

This is a fraud and and an attempt to scam you out of your account. Please block the user and report him to Discord Trust & Safety, @dark root.

[night cloak]

ALL PEOPLE HACK why

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

gameloop all egipt

[dark root]

I'm sorry, but what should I do. How can I get a code from an SMS message if it hasn't been sent to my mobile phone number for 3 days?

[foggy crow]

Hello

[junior birch]

Hello! How can we help you?

[foggy crow]

My account is hacked

[storm flume]

Please contact the customer service for further assistance, @foggy crow. Refer to subpoint 5.4 in #faq for further information.

[drowsy mauve]

is the sound glitch on low audio quality fixed yet?

[foggy crow]

They have linked an e-mail address to my account.

please help

[junior birch]

No information in this regard. You may keep an eye out on #news for patch notes, @drowsy mauve.

Please contact the customer service for further assistance with compromised, stolen or hacked accounts. Refer to sub-point 5.4 in #faq for further information, @foggy crow.

[tame swan]

After that message I have hard lags 😡

[foggy crow]

they are not interested

[fickle fjord]

why my phone heats too much, it was running smooth without any heat in winter season.

[dark root]

My question is still not resolved. I have a two-factor login system. This means that: no matter what link I log in, until I enter the code that comes to the phone number, I won’t be able to log into my account. I have access to all bindings, my phone number is also linked. But I do not receive an SMS message with a code to my mobile phone number. How can I log into my account in this case? I haven't been able to play for 3 days now.
The code comes to the e-mail, but the code from the mobile phone number is also needed. but my phone does not receive the code. it's already been 3 days

[foggy crow]

may be from the update

[high estuary]

On this new update my device cant hold a connection to the servers

My other phone isnt cutting off on wifi , but in this phone with pubg it cant stay connected to pubg servers.

[obtuse star]

i cannot login in pubg lite.
the error code is restrict-area
(it installed update files with no problem but it wouldn't login)

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @obtuse star.

[cyan citrus]

Please add more details about the issue you are facing or share a video recording.

[cyan citrus]

Do you have access to the e-mail connected with your account?

[cyan citrus]

This is not much we can help with. Make sure that you have enough internal storage left in the device and that you are not playing while your device is being charged. Also, you may need to consider the external cooling solutions for your device.

[dark root]

yes, I have. there comes the code. but after entering the code, it pops up a window for me to enter another code that comes to the phone number. but the code does not come to my mobile phone number. and I did not enable the ability to confirm the entry by the code from the mail.

[cyan citrus]

Could you please translate that error message for me?

[cyan citrus]

We unfortunately will not be able to help you with compromised accounts through the community. Please continue with the customer service.

[queen parcel]

Guys what is parameter error 2114 ? Trying to change password on account

[tame swan]

Update completed. Restart the game and check out the new elements Update completed. Resource download.

[cyan citrus]

Can you confirm that the phone number showed on the login menu is same as the phone number you are using? You may need to double-check the last two digits displayed there.

[cyan citrus]

What do you mean by hard lags? Could you please elaborate and add more details about the issue you are facing? Also, mention the device you are facing.

[dark root]

yes, sure! before the update, the code came. code not coming after game update

[cyan citrus]

Please mention the login method you are using and share a screenshot of the issue.

[queen parcel]

Email via verification code, but i forgot the password so im trying to reset it

and it gives me Error parameter 2114

[tame swan]

Well, it's not really lags, it's Freezing

[queen parcel]

Nvm I fixed it @cyan citrus . Turns out I had to get another verification code

as the old one I had already used to log in with

Thanks

🙂

[cyan citrus]

Do you have backup codes saved?

[tame swan]

90 fps themselves work, I can drive with a gyroscope, and everything is great, but as soon as I touch the screen with my finger and start driving, everything starts to slow down and fall fps

Device IPhone 13 pro max

[cyan citrus]

Glad to hear that and you are welcome!

[dark root]

No, I didn't even know they existed.

[cyan citrus]

There is a known issue with 90 FPS on iOS devices. Did you update your iOS to version 15.5? Also, make sure that you do not have any of the following situations when playing the game.

▫️ Low battery mode.
▫️ Phone is in overheat status.
▫️ Limit Frame Rate accessibility option is enabled.

[tame swan]

Can I have more information about the last point?

[tame swan]

Setting up frames on phone or in the game?

[cyan citrus]

Got it! There is a daily limit to receive the verification codes. Try to put the old code or try again after 24 hours. If the issue persists, please reach out to the customer service in-game for further assistance.

[dark root]

I've been trying to enter the game for 3 days and get a code for a mobile phone number. Neither me nor my friend who has the same problem, the code does not come to the phone number. Where then do we need to write to solve this issue?

[cyan citrus]

You can find Limit Frame Rate option through your device Settings > Accessibility > Motion.

[cyan citrus]

You will need to contact the customer service for further assistance. We unfortunately will not be able to help much with such account related issues. You may also submit a report of the issue through #old in compliance with the channel's pinned instructions.

[tame swan]

You mean that?

[cyan citrus]

I do not understand that language, @tame swan.

[tame swan]

It says: "Limit frame rate"

[cyan citrus]

Yes, make sure that you have that option disabled, @tame swan.

[tame swan]

Can you see, that option a turn off

[cyan citrus]

If the issue still persists, please submit a report of the issue through #old in compliance with the channel's pinned instructions, @tame swan.

[twilit rune]

you can try the following, other than that there is nothing more you can do bruh

• turn off the background app refresh option.
• ensure that you have enough storage available on your device.
• Click on that 'reduce motion' > it will cost you less GPU usage generally.
• Ensure that no app is in the background while you are playing the game.
• Perform a routine repair of the game.
• Ensure that you are having stable internet or at least the one who is driving the car is having it.
  At this point IF it's still happening, unfortunately, there is nothing more you can do from your end.
  it happens to everyone from time-to-time. . . @tame swan

[tame swan]

Ok, thx for advice

[twilit rune]

🫂

[tame swan]

I think that's enough

Almost 80GB

[twilit rune]

true

what about the background app refresh option?

[tame swan]

If you tell me where to turn it off, I'll be happy to do it, but it seems to be already turned off

[slow geyser]

I have a question about the game release
Why is it not issued A version of Libs x86?
only armeabi-v7a and arm64-v8a

[twilit rune]

General > background app refresh > turn it off @tame swan

[night cloak]

Can i fix that Hand Bug🥲

[devout mantle]

It didn’t work. Still stuck on the same screen!!! Help!!!

[night cloak]

Restart the game

I did many Times

Ok well i deinstall and install all new

But what is if the Bug still there ?

Ping the mods

Or @vagrant onyx help this dude out bruv

Hmm

[wicked prawn]

so hey all cars make no noise i cant hear no car noises at all how do i fix that?

it used to only be coupes but now its all cars

[rugged hemlock]

Hey support, now my account hacked before 6 days tomorrow its will be the 7th day and tweeter they told me they will contact me to return the account back,
My question if the guy who stole my account remove my tweeter account from my pubg account!!! How can i handle this problem become he took my email and my tweeter!!!
Can u check the old tweeter and take the pubg account again?

[wicked prawn]

and its highly annyoing

[rugged hemlock]

..

I need someone to help please

My account its very high level and i have many things inside, I purchased much money in this account

I have all the information from day one

Till now

Please i want someone help

Tweeter support they take 2 days to answer and gmail also

Today its the 6 days

[cyan citrus]

Please contact the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @rugged hemlock.

[topaz rampart]

Does anyone why a blank screen pops up when I try to log in via twitter?

[wicked prawn]

why do cars hae no audio now?

[cyan citrus]

You may submit a report of this issue through #973855356381978635 and include the following details, @wicked prawn.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[cyan citrus]

For how long have you been facing this issue?

[topaz rampart]

It happened just right now

[rugged hemlock]

I contacted pubg account from my friend account my problem case it’s processing till now and tomorrow the guy who stole my account he will remove all my social accounts from my account

[topaz rampart]

So it’s my first time

[cyan citrus]

Can you try to restart your device one time, @topaz rampart?

[topaz rampart]

Alrighty

Brb

[cyan citrus]

We unfortunately will not be able to help you with compromised accounts through the community in any way. Please continue with the customer service.

[rugged hemlock]

Im so scared

[rugged hemlock]

Did u understand what im asking for?

[topaz rampart]

I just finished restarting my device what would you like me to do now?

[rugged hemlock]

Tomorrow will be the 7 day he will remove my social accounts from my pubg account

[cyan citrus]

Not something we can help with, @rugged hemlock. Refer to my previous response.

[rugged hemlock]

Till i get the reply from tweeter and gmail support

If this guy remove my social accounts from my pubg account!!!
Can I return my pubg account again?!!!

[cyan citrus]

Try to log into the account using the ''Apps and Session'' option available at bottom of Twitter login menu and restart your game.

[rugged hemlock]

Quendi please I need ur help

My English it’s weak

[cyan citrus]

Not something we can help with. Also, be advised that your account security is your own responsibility. As you have already been answered, please continue with the customer service and avoid cluttering the community channels, @rugged hemlock.

[topaz rampart]

I just did that and it logged me in without any problems thanks for the help Quendi

[cyan citrus]

Glad to hear that and you are welcome, @topaz rampart!

[rugged hemlock]

Its not fear

[neon vault]

Is there an arabic support server?

[cyan citrus]

Please refer to #735483472432594994 sub point 3.1 for regional communities, @neon vault.

[rugged hemlock]

Can u help me please

Atllest panned my pubg account

Till i return my gmail account and tweeter account

Dont let the guy remove my social accounts from my pubg account

[cyan citrus]

No, there is nothing we can do to help you with your issue through here, @rugged hemlock. Continue with the customer service.

[slender scarab]

How i can change my region

[west tendon]

@cyan citrus

[junior birch]

In settings, Basic.

[west tendon]

there is bug with resources

need to fix

all skins wont show in game

also in shops need to download again wtf is that ?

[slender scarab]

But dont appear me the option

[junior birch]

You may submit a report about this through #old in compliance with the channel’s pinned instructions, @west tendon.

[slender scarab]

Tomorrow i send you an image

[junior birch]

Accounts in the European Economic Area (EEA) cannot change countries or regions at will due to the General Data Protection Regulation (GDPR), You may contact the customer service instead. For further information please refer to sub-point 5.4 in #faq.

[slender scarab]

So, if i in Europe i can’t change my region?

[strange anvil]

Hello, my account was stolen from someone and the perpetrator of the secondary investigation, and I can not enter the account

[junior birch]

Yes.

Please contact the customer service for further assistance with compromised, stolen or hacked accounts. Refer to sub-point 5.4 in #faq for further information, @strange anvil.

[slender scarab]

So sad

[drifting fulcrum]

Good afternoon! I changed the device and I can’t log into my account, because I connected 2-factor authentication on the previous device and I don’t receive an SMS code to my phone number. Help me figure out the problem.

[devout mantle]

@junior birch how long before i can login again after reaching log in limit

[junior birch]

24 hours.

[devout mantle]

Hmm

Thanks

🙂

[junior birch]

Please try again after 24 hours. You should receive the verification code in your e-mail address.

[junior birch]

You are welcome!

[fathom hemlock]

I need connect with Game support so important?

[junior birch]

Could you please elaborate, @fathom hemlock?

[drifting fulcrum]

I receive a code in the mail, but then they ask me to enter the code from SMS, but it does not come ((

[fathom hemlock]

You can speak Arabic?

Is there, from the beginning of this month, accounts that have already been proven unfair, and is the company aware of this issue, as happened two weeks ago, because my account was suspended 10 days ago and I cannot recover it?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fathom hemlock.

[drifting fulcrum]

please, help me!

[junior birch]

Hello! How can we help you?

[drifting fulcrum]

this problem

[junior birch]

There is a daily limit to receive the verification codes, @drifting fulcrum. You may try with the old code or try again after 24 hours. If the issue persists, please reach out to the customer service in-game for further assistance.

[toxic robin]

Hello dear developers, I had a problem when replenishing the bolance in pubg through qiwi. During the payment, I ckozvl the wrong mail to which the code was supposed to come. I can provide a check.

[strange anvil]

Are you speak Arabic??@junior birch

[junior birch]

Please provide an image of the issue you are facing, @toxic robin.

[drifting fulcrum]

Thanks

[flat meteor]

After the match when I press continue at result screen, the screen just hangs like this. I have to restart every time.

[junior birch]

Hello! How can we help you, @strange anvil?

[junior birch]

Please perform a routine repair from the login menu and see if it makes any difference.

[strange anvil]

Hello, my account was stolen from someone and the perpetrator of the secondary investigation, and I can not enter the account ....@junior birch

[junior birch]

You are welcome!

[storm flume]

Please do not use languages other than English, @strange anvil. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[storm heart]

Hello, what devices will support 90 frames?

[strange anvil]

@junior birch ...

[junior birch]

Please contact the customer service for further assistance with compromised, stolen or hacked accounts. Refer to sub-point 5.4 in #faq for further information, @strange anvil.

[strange anvil]

I called my customer service, but they didn't return my account and they didn't help @junior birch

[junior birch]

We only provide community support through this platform. We are not affiliated with the customer service and there is nothing we can do to help you with compromised, stolen and hacked accounts.

[toxic robin]

25124152843 15-05-2022 (1).pdf

[toxic robin]

.

[storm heart]

“

[junior birch]

Midasbuy is only recommended, other websites to purchase UC are usually scams.

[strange anvil]

Is there any way to get my account back? @junior birch ؟؟

[junior birch]

Please contact the customer service in-game.

[storm heart]

@junior birch Hello, what devices will support 90 frames?

[toxic robin]

The site is not working, I just entered the wrong email to receive the code

[junior birch]

Unsupported devices: <#questions message>, unfortunately there is not a list of devices that supports 90 Frames Per Second (FPS)

[toxic robin]

Could you send the code to another mail

[uncut mist]

List of supported devices for haptic feedback?

[storm heart]

@junior birch When does the 90 frame come to devices?

[junior birch]

If you cannot access the option despite of your device meeting the requirements, it may be supported in the future instead. You may submit: https://forms.gle/e1cyNbdzbbhAuYWQ6.

[errant venture]

probably newer iPhones and high end androids

[uncut mist]

I guess they don't consider the OnePlus 9 pro high end then

[errant venture]

yeah same with s22😂

from Samsung

[toxic robin]

Help me

[toxic robin]

The site working, I just entered the wrong email to receive the code

[remote spruce]

hi

[upbeat coral]

هل هذا حساب حقيقي و رسمي ام يتم الاحتيال علي

[storm flume]

Please do not use languages other than English, @upbeat coral. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[upbeat coral]

Is this a real and official account or am I being scammed?

[slim bloom]

Not official and don't follow his instructions. Report the user in #discord.

[umbral coral]

how to get 30 ms in KRJP server if i live in North America

[covert remnant]

@umbral coral The server is pretty far away from your location. It is technically not possible to get such a low latency between such a long distance.

[umbral coral]

i see, thanks for the answer

[velvet swallow]

Look at this video I just posted. I would assume my wifi had cut out BUT YOU CAN SEE THE KILL FEED STILL BEING UPDATED SO wtf ?!

[brazen cradle]

This is a scam. Don’t fall for it.

[night cloak]

Hello

Theres some problems i want to talk about the game more like glitches

And bugs

1. The protection cards don't work, even if you have them on you still get a minus

2. I did some rp missions (i did the m249 kills) and it said i need 4more kills, and the next day it said i need 8kills
   Same with other rp missions, they show one thing and then just change

3. For some reason the controls keep changing
   You set them up, save them, and the next day they reset to default again

4. In the death crate theres a bug that when you kill someone and for example they had an extended mag in their death crate
   It shows that theres 42 quickdraw mags

[royal flower]

Will there be another ghost patch soon to fix the sound quality bug?

[remote spruce]

guys who can help here for ( someone else email linked to my account ) ?

i have all proofs

[umbral coral]

i managed to get it to 150 ms compared to the previous ping i was experiencing which was 220+. I got it this low with a gfx tool. Can this get me banned?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @umbral coral.

[grave pecan]

Mein Account wurde gehackt mit Facebook und Play Games und ich kann nur mit email einloggen

[exotic grotto]

Hi 👋 I can’t log into my other account because twitter isn’t redirecting and loading it so I can’t get in. It just shows a blank white screen. What can i do or what’s the issue?

[crisp venture]

@exotic grotto This same issue also happens with me sometimes so i open my account with another link.So if you have other social media or email/phone number linked to your account then open with it.And after some Hours re try logging with twitter you will be able to login

@grave pecan Please use only English language.

@remote spruce please contact pubg customer service in-game for account compromised related issue.They can only help you out with this issue

[exotic grotto]

Ah thank you 🙏

[storm flume]

Please do not use languages other than English, @grave pecan. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[flat meteor]

Am I tripping or I saw a new event for livik which looked like a map and you had to do missions in order to unlock next level. It had rewards for all levels. I cant find that event anymore in pubg

I think i saw it 2 days ago. Cant find now

[night cloak]

on bug 1 it does subtract, however it adds that same amount back.

for example, say i land midstein and get clobbered and it says -24. the protection card will automatically give you +24 right under it if you look closely. yes it does look like it subtracts but i assure you it doesnt.

if its not that then my bad, just didnt know if you knew

[compact oar]

You may submit a report about this through #old or #973855356381978635 in compliance with the channel’s pinned instructions.

[compact oar]

Seems to be a bug. You may submit a report about this through #old or #973855356381978635 in compliance with the channel’s pinned instructions.

[rose narwhal]

Why is the 100 glitched?

[vagrant tulip]

Use #copyright and make sure to include the account link for the community team to answer you.

[thick yew]

Wasnt there an event for livik where you go and explore the new official version? Where did it go

[mint fossil]

Where i can sign up for this tournament?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rose narwhal. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

There is a link in the Instagram post.

[mint fossil]

No thats not a link !
But I find it on google !

https://aftershockmediagroup.com/tournament/2022-livik-community-cup/

[celest shadow]

Yes, it is a link. You may need to manually type it in your browser.

[regal tree]

I'm winner of iphone 13 from Pakistan first anniversary event but i can't receive My iphone it's SCAME or what?

[tropic flicker]

pakistan is not eligible for livik cup ? i cant see my country while registering for 2022 cup

[opal edge]

Hey

Anyone?

Hello

Hellooo?

Ok so some random guy named Tencent Customer Support is spamming me with dms saying to summit my pubg id, password, number etc. Is this real Tencent Customer Support or a id hacker?

Should I give him my id password and id email info?

[brazen cradle]

This is a scam. Could you please DM me his Discord ID.

[opal edge]

Sure

Ok come to dms

[brazen cradle]

Thank you.

[opal edge]

I will show u

[steel lava]

code is not coming to my number

[rustic prawn]

Hello. I can't set my avatar. The account is linked to VK and Apple ID. There are avatars in VK and Apple ID, but they are not in the game.

[oblique veldt]

I want to change my region its not working

[little rain]

Anyone knows how to fix ultra sound glitch, because my audio setting is selected to high and its feels like i am playing on ultra sound i want to play with high sound please guide me

[royal flower]

It's a bug

[little rain]

How to fix?

[royal flower]

I don't think u can

They won't fix it so there's nothing We can do

[little rain]

But i remember i don't download ultra sound settings then why it happens?

[oblique veldt]

Sir please help me i want to change my region

[little rain]

We can delete ultra sound file in paks folder? Then it will fixed or not?

[royal flower]

no

[oblique veldt]

Sir please help me i want to change my region

[little rain]

@brazen cradle How to fix ultra sound glitch, because my audio setting is selected to high and its feels like i am playing on ultra sound i want to play with high sound please guide me

[lost panther]

@brazen cradle i can’t download map’s and recourse

[pearl kernel]

Hi,

Is it possible to know what has been fixed with yesterday’s hotfix ? I didn’t see any announcement

Thank you

[storm smelt]

I saw some other comments earlier today and a lot of people said it was nothing. I didn't notice anything personally either.

[azure moat]

please return the previous kill feed bruh. this new one is CANCER

[covert remnant]

@azure moat Please use #old.

[covert remnant]

Any major issue fixes will be announced in #news.

[covert remnant]

It is a known bug. Hope it will be fixed soon!

@oblique veldt You can change it from the basic settings. If it is not shown, and your current country isn’t Europe, contact the customer service.

[covert remnant]

Make sure you are logging in through VK. Apple doesn’t share your profile picture with the game.

@steel lava Please wait at least 24 hours before trying again. You may need to wait longer if your current region is Russia.

[indigo wharf]

Hello I am facing a problem while being in a match it says that a (n) device logged into your account I have secured all my links and it’s basically impossible for anyone else to login except me. Pls help how do I resolve this issue

[lusty crest]

Hi,
I world like to ask if prime Crown Place changed as I can't find it anymore after latest update and been over 3 days didn't collect rewards.

Prime plus subscriber here

[oblique veldt]

I tried many time they said login with Gmail but my account already on Gmail.when i rest password or confirmation mesg they did not send on Gmail account

[covert remnant]

@oblique veldt Could you share a screenshot of your basic settings?

[covert remnant]

Go to basic settings > logout > logout of all devices. Make sure you enable 2FA on all your login methods and log out all the other devices logged in.

[covert remnant]

Are you trying to change from Israel to Pakistan?

[oblique veldt]

Yup

[covert remnant]

Sadly Israel to Pakistan is not possible at the moment. You will not get the codes. Please try again after a few weeks.

[lusty crest]

What about this, please?

[oblique veldt]

Its too much..

But they said login with Gmail but my account already on Gmail what !!

[toxic robin]

.

[covert remnant]

Understandable. Sadly, no matter what you do, you will not get the codes.

[oblique veldt]

Okh i will try after royal pass

[indigo wharf]

Thanks

[lusty crest]

Any idea please?

[brazen cradle]

How can I help you buddy ?

[lusty crest]

Uhmm where did prime crown go? To collect daily rewards

After last update I can't find it for 3 days

[brazen cradle]

Is it still subscribed ?

[lusty crest]

Yes

I am prime plus subscriber

[brazen cradle]

And you don’t have the subscription benefits ?

[covert remnant]

He can’t find that button. Idk where that is either.

[lusty crest]

The button ya

[brazen cradle]

I understand what you are saying. The small crown icon right next your name is missing. And it’s not visible in your profile too ? Please Correct me if am wrong.

[lusty crest]

Yes

[remote mountain]

The previous Kill feed, sound, please also allow to edit controls in training grounds

So many in game updates but nothing is fixed yet

“If it’s not broken, there’s no point in fixing it” please😭 the game is pretty difficult to play right now

[storm flume]

Please do not use languages other than English, @rocky vault. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[junior birch]

Please share your feedback regarding it in #Update 2.0 or #old, @remote mountain.

[gusty rose]

This is my account name {GIS} KOGE Hello, PUBG Mobile support team, please reply as soon as possible. My account has been banned without any reason. I am sure that I did not violate the rules and standards of PUBG Mobile. I know very well the rules and standards, and I think that it is a technical error or that it was itemized by mistake. I hope the technical support review my account again Thank you pubg mobile support team This is my account ID 5409156625

‏account id : 5409156625

‏account name : {GIS} KOGE

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gusty rose.

[quaint moss]

Security center page not getting open always show black screen what to do now

[junior birch]

After custom crate ends.

[wanton moon]

I've linked my PUBGM Account to Discord so the next week I couldn't sign in with it I need help please

[junior birch]

Please provide an image of the issue you are facing, @wanton moon.

[wanton moon]

I don't have but pubg mobile added discord link for a while then I linked my account with discord but I couldn't sign in

Please help as cast as u can 😢

[rough pivot]

After the update my ping stuck on 200-400

[ripe goblet]

Why we're Not Chicked in, everything's done.

[celest shadow]

You can login via Discord if you download the game from the official website.

[wanton moon]

Give me official website

[celest shadow]

Feel free to provide your feedback in #973855356381978635.

[ripe goblet]

@celest shadow

[celest shadow]

https://www.pubgmobile.com

[wanton moon]

Thank u

[pliant basin]

Why we're Not Chicked in, everything's done.

@celest shadow

?

[celest shadow]

Can you please elaborate on what you mean?

[wanton moon]

[celest shadow]

Can you please elaborate on what you mean?

We provide community support only for the global English version of PUBG MOBILE here. You can use Google to search this up.

[cursive pulsar]

from where i can buy those 5 premium crate scraps?

with silvers

[fathom void]

Shop > Treasures

[crisp venture]

Guys i need help

Theres one guy i dont know who is he.He is saying he will send Carding Uc in my account and make my account get ban permanently please help me someone

I think that guy is jelious of me

[tropic flicker]

don't worry account gets ban if u buy directly to ur id

[crisp venture]

@tropic flicker Thanks

[merry mural]

Why I'm disqualified from pmco for a stupid reason.

I need someone of PUBG support

[cyan citrus]

Please use PUBG MOBILE Esports Discord server for further assistance with PUBG MOBILE Club Open, @merry mural.

https://discord.gg/esportspubgm.

[cyan citrus]

The highest rank is currently rank 6. You cannot increase it any further.

[sullen patio]

Hello, I am currently playing with a phone POCO F3 Would I have played with Yesh?90 frame rate please reply fast

[junior birch]

If you cannot access the option despite of your device meeting the requirements, it may be supported in the future instead. You may submit: https://forms.gle/e1cyNbdzbbhAuYWQ6.

[kind scroll]

When will the new mode of the game be added to Beji

PUBG

[junior birch]

Evangelion?

[honest slate]

Please ban this person name " Problem ". For God sake he's disturbing all the members in activities channel and ruining it with chats and simping. It's been 2 weeks. He keeps coming back by changing his username. It's a request with mods. @cyan citrus

[dreamy notch]

Is theme mode available

[cyan citrus]

Please use #discord for server related issues.

[cyan citrus]

Not available at the moment.

[chrome perch]

Hlw

[cyan citrus]

How can we help you, @chrome perch?

[celest shadow]

It will be available on May 19.

[high solar]

My account has been hacked and linked to another Facebook account please help

[storm flume]

Please contact the customer service for further assistance, @high solar. Refer to subpoint 5.4 in #faq for further information.

[small zenith]

Please I need help with my account

[high solar]

@high solar

[dark coral]

Good afternoon. Help me please . They stole my account in the game, I still have mail and facebook, there is a video where I play on it, I can also tell you about donations and what is on the account.

[high solar]

I have already contacted support from within the game and they sent me the support on Discord

[sick shale]

Mind to share a screenshot?

[storm flume]

Please contact the customer service for further assistance, @dark coral. Refer to subpoint 5.4 in #faq for further information.

[high solar]

I don't mind, I'll send it now

[junior birch]

Hello! How can we help you, @small zenith?

[gray sage]

Is core circle mode available now

[small zenith]

My account has been banned for 10 years without any reason or any of the cheating reasons. Spending money on my account and it is impossible for me to do any violation. I ask support to review my account manually more than once because I trust the support of the company and they are making a great effort to help PUBG Mobile players. This is my game ID (here I write hands) and this is my name in Gameplay (here, write your name in the game) Please check my account and thank you in advance.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @small zenith.

[hoary hollow]

I have a emulator friend who's using X-ray Vision. During gameplay he told me like 'three guys are coming from that direction' & 'there's a guy camping in that room with this much health left'
I reported him twice through game but I got mail in game "we haven't found any signs of cheating so far" What should I do about him?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @hoary hollow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[hoary hollow]

Did the first part, didn't worked

[junior birch]

You can also submit a report through https://bit.ly/3uDSJZv.

[hoary hollow]

Alr! Let me try that, thx 👍

[junior birch]

You are welcome!

[high solar]

This is a picture of the account after it was hacked, knowing that the hacked account was connected to the same Facebook account

[sick shale]

I've asked for a screenshot where it shows that the customer support redirected you to here, @high solar. We are unable to assist with account related issues.

[high solar]

send it now

[dark coral]

I wrote to the support of the game last night, when can I expect a response?

[storm flume]

Please refer to subpoint(s) 5.5 in #faq for further information, @dark coral.

[severe panther]

will we be punished if we squad up with a cheater

@celest shadow @cyan citrus

[cyan citrus]

Yes, @severe panther. Your account will be suspended if you intentionally team up with cheaters.

[severe panther]

@cyan citrus what if we dont know theyre cheating

[brazen cradle]

It’s your responsibility to know the teammates you play with. If you realise they are cheating mid game. Or suspicious of their activity. Report and exit the game the moment you realise they are cheating.

[severe panther]

the situation that i have is tht i have a friend who is unusually good but they never have admitted to cheating and i also dont want to report them because thats unloyal as a friend

there isnt evidence of them cheating and they arent banned

the DM from the bot doesnt answer my question

[sick shale]

Player behavior and data is analyzed in aggregate. You will not be punished for inadvertently teaming up with a cheater from time to time, but repeatedly and actively teaming up with a cheater will result in penalties. Penalties may include deduction of rewards, clearance of tier score, and account bans. The penalty for repeated group w/ cheaters behaviors depend on the circumstances. In general, the penalty will increase with the number of violations, as well as for severe violations.

[severe panther]

but what if theyre cheating and we dont realize it

thats the question

i dont want to be penalized when i have no idea that they're actually cheating

my account is from s2 and i dont want to have it banned

[cyan citrus]

You should be able to identify if a player is cheating or not by observing their in-game behavior, @severe panther. What I would recommend is to play with players that you trust and know for sure that are not cheating and do not play with players that you find suspicious. This video would be more helpful for you in determining if a player is cheating or not: https://www.youtube.com/watch?v=inHe0G11JVQ.

[sullen patio]

Ok, who will respond to me or to me, right?!

[storm flume]

Please refer to this channel's pinned messages for further information, @sullen patio:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[echo grail]

Hey. I grinded my a$$ of.
Now im lvl 33, played 74 matches.
But still no ranked games for me xD
everytime i waiting for 20min and then kicked out from the ranked q.
and no, i play with tablet.

i deleted the game and reinstall it. but nothing changed

[timber cradle]

are you sure you have a ban system in this game ??

[junior birch]

Could you please elaborate on what you mean?

[timber cradle]

i mean that i just died from someone hiding him self lol !!

99% from players are hack

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @timber cradle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[timber cradle]

lol

[royal flower]

new livk map?

[timber cradle]

i reported more than 12 payer till now and no one get ban

[royal flower]

There is a transparent bug

I could see only some people's helmet

but not their body

[timber cradle]

it was in erangel

it was a full hack squad

[junior birch]

You may submit a report about this through #old in compliance with the channel’s pinned instructions, @royal flower.

[timber cradle]

i reported 12 player till now iam pretty sure from them

[royal flower]

done wiz that, no one cares about the report

[junior birch]

Please do not have conversations here and move on to #pubg-mobile or #chat channels.

[timber cradle]

i there someone i can send him a videos for hackers and he can ban him ?

[junior birch]

Could you please elaborate on what you mean?

[timber cradle]

i mean someone i can send him a video prof that a player using hack

instead of your useless report

[wicked grove]

Hello, a cheater played against me, here are my concerns.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @wicked grove. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[compact oar]

You may submit a report about this through #old in compliance with the channel’s pinned instructions.

[merry mural]

I just want to know if PUBGm founder is satisfied with pmco organization of this year or he s not giving attention to this because the game dying like this way

I need. A answer for this

[raw shard]

@merry mural i think it would be better to state your concern about PMCO in the esports discord server 😄

[merry mural]

Already did , I don t know if I should leave this game or ESL WHO will leave this

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[rose forge]

what is thissss????
kindly unfreeze this pubg mobile please
character id: 5152551086
Username: JARWØ
please help

what is thissss????
kindly unfreeze this pubg mobile please
character id: 5152551086
Username: JARWØ
please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rose forge.

[vocal hound]

Try Smooth and 90 FPS

[junior birch]

Please perform a routine repair of the game from the login menu, clear game cache and restart your device, @night cloak. Make sure that your device has enough free internal storage and your device is not over heated.

You are welcome!

[peak vigil]

heyy! whenever i pick up akm, all my movement is freezed, i use akm main but since this glitch i cant aim with it. please help

[woven tendon]

hello, my PUBG MOBILE account has been reset how can I fix it. It was only connected to my Facebook account. When I log in, the character creation phase comes. where can i get help

[brazen cradle]

Is it only for AKM ?

[brazen cradle]

Contact ingame customer support for further assistance regarding this issue. Please refer to the sub-point 5.4 in #faq

[woven tendon]

i reported it in game

[blissful obsidian]

hello

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @blissful obsidian. Remember to read through #faq before asking questions in the support channels.

[blissful obsidian]

my fb acc is hacked

so my pubg acc is changed email and number phone

i cannot use my linked email to login

anybody help to back my acc

customer service cant help i tried everything

anyone to speak with to prove that acc was mine?

[compact oar]

Please contact the customer service of your social media account and customer service in-game for further assistance. We unfortunately will not be able to help you with account related issues through the community.

[blissful obsidian]

i tried bothh but i cannot recover niether social media acc niether pubg, someone has changed my link email to log in game

[wraith nova]

Is it allowed to ally with enemies in a single match?

[sick shale]

Teaming up with enemies isn't allowed.

[wraith nova]

So why are there no penalties for that?

There are many players who do this and there are no penalties for them

[junior birch]

Please contact the customer service for further assistance with compromised, stolen or hacked accounts. Refer to sub-point 5.4 in #faq for further information, @blissful obsidian.

[wraith nova]

I have notified them, but there is no response from the company

[sick shale]

There are penalties, but it's different from the other cheating behaviors because it cannot be auto-detected by the anti-cheating system and needs a manual review which takes more time and effort.

[wraith nova]

what is the solution ? I've played 200 matches and all matches are against people who are allied

[blissful obsidian]

i tried, no solution there to back up my acc to previously email.

[kindred nacelle]

Help me!

[junior birch]

You must link a mobile phone number.

[kindred nacelle]

I can't sign in.

[storm flume]

Please contact the customer service for further assistance, @kindred nacelle. Refer to subpoint 5.4 in #faq for further information.

[golden sedge]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @golden sedge. Remember to read through #faq before asking questions in the support channels.

[blissful obsidian]

u didnt help me? can i get contact with some pubg service that is human?

[kindred nacelle]

I can't find the right words for support. They also say that I have to bind a phone number. Even though I say I can't log into my account.

It's like a bot is answering me :)

[junior birch]

We only provide community support through this platform. We are not affiliated with the customer service and there is nothing we can do to help you with compromised, stolen and hacked accounts, @blissful obsidian.

[twin breach]

character id: 5479148910
My device: Xiaomi Mi 10T 5G
internet service: Jazz LTE/ PTCL-WiFi
Country: Pakistan

My issue is Explore Livik event parachute at refinery 1 time and element 2 enemies at refinery is not completing in event i completed these missions 5 to 6 times please help fix this problem

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @twin breach. You can also submit a report in #old in compliance with the channel's pinned instructions.

[spark nebula]

character id: 546840014
My device: Xiaomi Poco X3 Pro
internet service: WE EGYPT VDSL
Country: Egypt
Game version: 2.0.0

My issue is when i open matches from main menu in lobby the logo shows "unknown battlegrounds mobile india"
And when i open bonus challenge redeem store a popup message say "login verfie fail, please login withen game browser
and i cant redeem points

[frozen kernel]

Hi. What if I don't receive a password reset code in my email?

I used to play with android, now with ios I can't login via email. via social networks is also not possible

[minor sedge]

Hallo

[storm flume]

Please use #matches to share custom match details, @gritty kelp.

[junior birch]

Hello! How can we help you?

[minor sedge]

My account hacked

In pubg

[junior birch]

You may submit a report about this through #old in compliance with the channel’s pinned instructions, @spark nebula.

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @minor sedge.

[candid elk]

hello i can't find the emots button and i don't know if i turned it off in the settings i would like to know where in the settings it is plz help me🥰

Cause i can't find it

[oblique apex]

Hello, I have a problem in the game after updating when downloading resources from within the game shows me a message says resources are corrupted deleted the game and prepared loaded .. not Atstia enter any map stays shows me only the loading screen is then kicked and receive a message back to the game when entering I find myself in in some cases, the plane will be the player fell when playing in the game there is lag. And damage to placebo. And instability ping. In addition to the glitch sounds of the game. I hope to resolve as soon as the sound type is selected higher ....
type used by the two iPad 7🥺 🥺 🥺

[junior birch]

You may submit a report about this through #old in compliance with the channel’s pinned instructions, @oblique apex.

[tight hill]

Support pls notice me,the issue of iPhone 13 pro and pro max 90FPS its last for 4 months eady.I was reminded by a kind player to update my iOS into latest 15.5 but the issue still there

[bitter phoenix]

I got banned form the pc pubg discord I would like to be unbannned

[celest shadow]

Please refer to the pinned messages of #old for further information.

[celest shadow]

We are not affiliated with this Discord server, therefore we will not be able to assist you with this matter.

[meager pumice]

Whats happened?

[meager pumice]

@celest shadow

Its just crash game...

[night cloak]

Hi

[twin breach]

How i invite my friend here he is new to join

[junior birch]

Hello! How can we help you?

[storm flume]

Permanent Invite Link:

:white_small_square: https://discord.gg/pubgm

[meager pumice]

@junior birch

[high solar]

This is the screenshot you requested

[tender rapids]

m just wondering , did they change the sounds settings or my game is messed up

[cyan citrus]

Are you using low or high sound settings, @tender rapids?

[tender rapids]

high

on pc

m having horrible exp

[cyan citrus]

There are other similar reports regarding this issue, @tender rapids. Please report the issue through #973855356381978635 and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[high solar]

I beg for forgiveness, but I need your help

[errant pagoda]

I bought the PUBG mobile 1500+300 us service at 05/16/2022 (21:55) on the QIWI platform.I specified the mail, but there was an error instead of @gmail.com wrote @gamil.com . Because of this, the email with the code did not arrive. I have everything I need. How can this be fixed?

Pls 🙏

[cyan citrus]

The only recommended to make purchases outside the game is through https://www.pubgmobile.com/pay, @errant pagoda. For further assistance with this, you may contact the customer service in-game or the customer service of the purchase method you have used.

[errant pagoda]

I wrote to the support in the game. Will I have to wait long?

I'm sorry for the mistakes, I don't know English well

[cyan citrus]

Yes, a delayed response from customer service can be expected due to enormous number of requests every day, @errant pagoda.

[errant pagoda]

Thank you very much🙏

[cyan citrus]

You are most welcome!

[high solar]

Someone hacked my account and unlinked my Facebook account from the game and linked it to another account, what should I do

[storm flume]

Please contact the customer service for further assistance, @high solar. Refer to subpoint 5.4 in #faq for further information.

[high solar]

I have already contacted the support from within the game and they told me that I must contact the support on social media

[cyan citrus]

We are not the customer service for your social media, @high solar. You should contact them instead. There is nothing we can do to help you with your account through here.

[high solar]

There is a misunderstanding. I want to unlink my account from the person who hacked it

[cyan citrus]

As mentioned earlier, there is nothing we can do to help you with that, @high solar. Please contact the customer service in-game.

[high solar]

Ok I will send you a screenshot and please guide me and thank you

[lost panther]

@cyan citrus bro i cant download recourse and map’s

Because there no have any download button

[cyan citrus]

Did you just install the game?

[cyan citrus]

You have already been answered. Please continue with the customer service in-game and avoid repeating the same question in the community channel.

[lost panther]

Bro i delete it and reinstalled today

[high solar]

Thanks

[lost panther]

@cyan citrus can you help me ?

[cyan citrus]

Please wait until the resources are initialized, @lost panther. This may take a while.

[lost panther]

@cyan citrus like how

[cyan citrus]

What do you mean, @lost panther?

No, @zenith vortex. You can find them in Shop > Treasures and scroll down to the bottom.

[ruby patrol]

Whay?

[cyan citrus]

Please do a routine repair of the game from login menu and restart your game, @ruby patrol. If the issue persists, reach out to the customer service in-game for further assistance.

You're welcome!

[ruby patrol]

Ok thanks

[cyan citrus]

You are welcome!

[ruby patrol]

How do I explain this problem to customer service?

[cyan citrus]

Add the details about the issue you are facing and a screenshot or a video recording.

[frank badge]

i have problem with the game after the last update on my ipad pro 12.9 2021 please any support

[cyan citrus]

Please add more details about the issue you are facing, @frank badge.

[frank badge]

when i open the game showing only the start video and counties repeated unlimited times

[cyan citrus]

Could you please make a video recording of that and share it here, @frank badge?

[wintry viper]

Where report Instagram page?

[flat meteor]

In explore livik event, Refinery location missions are not counting. Also the event Refinery map doesnt match with actual Refinery map

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wintry viper.

[wintry viper]

Thank you

[frank badge]

thanks for your quick respond i tried to log in through twitter and now fine but not able to log in through facebook

[cyan citrus]

I will need a video recording of the issue you are facing, @frank badge.

[frank badge]

how to record it from ipad pro 12.9 2021

[toxic cape]

Hi I need help anyone there

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @toxic cape. Remember to read through #faq before asking questions in the support channels.

[covert remnant]

Aloha! How can I help you?

[toxic cape]

@covert remnant my facebook account got disable long ago so what should i do to login my Id because i have only connected it with Facebook

[covert remnant]

@toxic cape You will need to create a new account in-game if your Facebook is permanently disabled.

[toxic cape]

Any other option@covert remnant because my Id level was 64

[covert remnant]

@toxic cape Unfortunately, no.

[toxic cape]

Ok🥺😭@covert remnant

[lusty holly]

I haven't gotten my perfectionist title yet and it's just frozen and it's irritating me severely

[flat meteor]

You need to max RP 6 times continuously. It looks like you got streak of 4, so you need to max 2 more RPs

[lusty holly]

That's stupid 🙄

[night cloak]

Hallo

Please ineed help

My account is band

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Help my task don't register idk why

Ranked unranked duo solo

Isn't working

[dreamy egret]

Hello I spin many spins in x suit and I should take twice x suit but spin bugged and give me others. Is this to scam yours customers ? You want more money what you want exactly ? Thanks Pubg mobile

Hack to the spin Gg

@polar marsh

[night cloak]

Oy bro

@twin breach did you fixed that?

Maybe its task has a limit or idk why, i have same problem

[feral forge]

It all depends on your luck. I do not see anything wrong from your screen recordings.

[feral forge]

If you believe that it is a bug, feel free to report the issue in #old in compliance with the channel’s pinned instructions.

[urban jetty]

cherpark sucks it keeps lagging🗿

[dense dock]

any particular reason we cant use this ?

there no button to get drinks anymore

[woeful kite]

I'm sorry but there's no such thing as "random" in programs and softwares.. you cannot program something to be random. So it doesn't really depends on luck.. it's Programmed

[severe panther]

question regarding the evangelion discovery ebent

event*

if i claim a reward thats non-permanant and then i choose to upgrade my reward, do those previously redeemed non-permanent outfits turn permanent? @cyan citrus

[velvet swallow]

math.random()

[velvet swallow]

basically yes

P.s it costs 6500~ UC to get everything permanently immediately without earning the time limited items via classic tokens

[severe panther]

if i wear the Evangelion Mari plugsuit, can i wear other faces/headgear/glasses?

@cyan citrus

[night cloak]

Loading into a game makes me load infinitely until i get kicked out to the rejoin the game screen

[woeful kite]

Of course it's all about money. What you're doing is called gambling.. And the house always wins.. what do think?

[night cloak]

I got more than 47 request from bronze accounts. Is it safe to accept or someone is trying to take my account pls help

[chilly blade]

Why would you add unknown randoms lol

[dusty crow]

You can always hit the " ignore all " button

[knotty pecan]

fix this bullet issue in dbs

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sturdy plinth.

[echo cipher]

Hello, I bought the premium I tried 2 times but it was rejected but I withdrew 14 TRY from my card.

[night cloak]

I did, but is there risk in accepting

[rough pivot]

The bronze acc is fake

See the name " player_2037xN"

[night cloak]

Ok

[echo cipher]

can someone help?

[sharp dirge]

When I get in or out of a vehicle, I happen to get into a gliched state. When this happens I sit 1-2 meters away from it in the air. It is very annoying and only visible on my side, because for my teammates I am invisible. How can I get out of it, have already lost 2 times because of this. Does anyone have the same problems and if so do you have a solution?

[night cloak]

Issue:  New livik Explorer Event Refinery Misstion not completeled , fix glitch
Numeric User Identification: 5293902682
Device: Poco x3 pro
Network: WiFi
Country: Turkey

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sharp dirge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[sick shale]

It's for a different server, please remember to use this channel only for support inquiries regarding the game.

[sick shale]

Use #old.

[unreal hull]

Hello, what is the last date for rank push (the exact time) ?

[brazen cradle]

Not sure if it’s deactivated or it is bugged. Will get back to you on that. But, Mean while. Fee free to post that on the #Update 2.0 with the screen shot in accordance with the channels format. TIA.

[brazen cradle]

That is right. It’ll be permanent the time you activate the pack.

[vagrant onyx]

Tomorrow before 01:50 utc

[brazen cradle]

Unfortunately No. the skin will immediately be un equipped when you try to wear.

[brazen cradle]

Have you been facing lag/desync that you have never faced before after the update ?

[brazen cradle]

Hello, What premium did you try to purchase ?

[unreal hull]

The RP is ending on 19 so this means the rank push will gonna end 1 day before the current royal pass expires ???

[brazen cradle]

This is a glitch after the update. That’s already been reported.

[brazen cradle]

That is right.

[tight jay]

My phone number isn’t getting linked? Any idea?

On pubg

[brazen cradle]

Certain regions still don’t have that facility yet.

[dreamy egret]

What do you mean on your luck ? You don’t see that the spin stops in other slots and the spin gaves different ???

[tight jay]

Oh so it’s not available in Saudi Arabia’s region?

[tight jay]

?

[knotty pecan]

yes always, not just me, everyone who plays comp. people now get random ping jumps. from 20 to 160 to 222 to even 316

[brazen cradle]

What is your selected region currently in game. Can you share a screen shot ?

[brazen cradle]

The ping in Room matches are influenced by multiple reasons. Some thing as simple as the room creators region not being same as yours would influence the ping too.

[knotty pecan]

it is the same, infact in the same state. we have never had ping randomly spike ever until this new update.

[tight jay]

It’s saudi arabia

[tight jay]

It’s saudi arabia

[night cloak]

moder pls write me

[woven bone]

How do I move a button that is BEHIND the exit button… it wasn’t here before the update and the update moved it here. It used to be more accessible, but now it’s stuck here. You ca see it’s transparent in the back and really small

[brazen cradle]

I understand. You can leave a report in #Update 2.0 in accordance with the channels format z

[night cloak]

my account hacked and staged on BGMI version

but conect

[brazen cradle]

Unfortunately. I cannot help you with that. Please contact In Game support.

[night cloak]

thx

[brazen cradle]

You are welcome

[woven bone]

Can someone help me with this?

[brazen cradle]

In layout and button settings. Move the exit button and Try to touch the button to increase the size and transparency to make it visible and move it to position it as you please.

[brazen cradle]

Can you please share a screenshot ?

[woven bone]

Not sure I understand what you mean

[brazen cradle]

It’s a drop down. You can lift it to maximise the screen coverage.

[brazen cradle]

Can you send a complete screenshot please ?

[woven bone]

The emote button

[dreamy egret]

@brazen cradle Hello bro yesterday I had a problem with spin, can you check the video ???

[brazen cradle]

Under the email link option. You don’t have the option of linking phone number ?

[brazen cradle]

Reset the setting and try and redo it again. May be it’ll come back to its default position.

[tight jay]

I have the option but it’s not sending the code to my number