questions

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ancient pendant.

[slate dagger]

Please help me I got copyright strike I never promote any illegal content on my channel please help me 😭

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @slate dagger. We may otherwise have to mute you.

[molten yew]

soooo there the old ones arent usable?

the ones from achievements have no use

[molten yew]

why go for it

[wheat timber]

hello my name is (عمك) my account in the game has been banned without warning and without cause and i have not violated the terms and conditions of the game and i hope that my account will be returned and removed from it. this is my account id (51445457676)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wheat timber.

[frozen stag]

I Can't Login Twitter,, He Has Told Unable To Complete The Action

[frozen stag]

I Can't Login Twitter,, He Has Told Unable To Complete The Action

[brazen cradle]

Please scroll down a little and you will find an option of ‘’Apps and sessions’’. Log into your account using that option and restart your game. Try to log into the game again, Make sure you close the browser and login to your account normally. Checked pinned messages for a screen shot to help you.

[frozen stag]

@brazen cradle

[gilded dagger]

#questions My email cannot work . They cant sent me any verification code on my mail .

[crisp venture]

How to get this Gold prime plus <@&481161015728406538>

[main hare]

.

[vagrant onyx]

You need android device ( press the rp icon )

[sour hollow]

There is a program called FBS 90. This program improves the quality of the image and raises the quality of the game. Is this program illegal or not, and if it is legitimate, please advise to use it. This is the program

[marble folio]

My account got hacked. someone logged via phone number and changed my 3rd mail, phone number, fb and twitter. what can I do?

I message him and found his email but no password

[jovial fog]

When will pubg m 2.0 update will come

[crisp venture]

@sour hollow any third party app can ban your account so don’t use anything or else you might loose your account

[celest shadow]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

We currently do not have a specific release date for the upcoming update, @jovial fog. Once we do, we will publish further information in #news.

[marble folio]

I contacted them Due to no access to the account, I'm no longer available to recover it

[night cloak]

Where's support for ban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[chrome dust]

Update coming tomorrow?

[storm flume]

We currently do not have a specific release date for the upcoming update, @chrome dust. Once we do, we will publish further information in #news.

[slate dagger]

@lime juniper help me

@lime juniper please help me I got copyright strike I never promote any hack or any illegal content on my videos but still I got copyright strike please help me

[vagrant tulip]

Write your issue there #copyright.

[slate dagger]

@vagrant tulip I write but I didn't get any response

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @slate dagger. We may otherwise have to mute you.

[elder kelp]

Hello i need help related our clam it is 10 level in pubg mobile
Related to leadership . Our leader transfered their id in bgmi and i am single co leader. For managing our clan i want your support through leadership if you give.
Thanks

[elder kelp]

@celest shadow

[celest shadow]

The leader has to transfer the leadership to someone in the clan. There is unfortunately no other way.

[elder kelp]

But he already transfered their id in bgmi. How the comeback in pubg for transfer leadership

@celest shadow

I am co leader their are lots of stuff which i don't access

[celest shadow]

You may need to create a new clan if that is the case.

[elder kelp]

Pubg not give any support it means to the user. This is not fair for who make their clan max @celest shadow

[elder kelp]

@lime juniper

[serene pollen]

spend 3000 uc and i didn't get this suit....! then your manager ask why players leave or don't buy like before?

now i realize my old friends tell me please come to CODM or warzone.

[sullen lion]

for now yes. But later they may give something as a compensation. Kindly wait.

[fringe cave]

@celest shadow @lime juniper I want to change 3rd email but after 9 days it's still 1/15 days please tell me what's the problem

[molten yew]

ayo

[sullen lion]

The leader must have transferred the leadership to another person before transferring the id. In this case its not a bug, its a human error. Sorry though.

[brazen cradle]

Thank you for your feedback. Kindly share your thoughts in #old

[brazen cradle]

Region ?

[brazen cradle]

Did you make sure that you are signed in using the email that you wish to change ?

[gilded dagger]

#questions My email cannot work . They cant sent me any verification code on my mail . @tame wharf <@&481161015728406538>

[celest shadow]

Please check your inboxes and spam folders. If you did not receive the code, try again after a few hours. Should you require further assistance, please contact the in-game customer service.

[celest shadow]

The leader is responsible to transfer the leadership to someone in the clan before they leave. This is not an issue with the game.

[hardy creek]

Any information on when this will be fixed?

[ember pilot]

My ms is between 100-150 ingame. This the first time this happened to me. I always play pubg on 20 ms. This problem is frlm yesterday! Also friend of mine has the same problem! Please help

[sullen lion]

I forgot the exact time. But in a few hours today.

[sullen lion]

It must have done by now...

[brazen cradle]

Are you playing in the same server as your region ?

[sullen lion]

@hardy creek The seecurity center is open now.

[hardy creek]

Oh lemme check

Thank you. @sullen lion @fathom void

[sullen lion]

Done.🎉

[night cloak]

When trying to enter Metro Royale this message shows; “The feature is still under beta testing, and you have not been invited to try it out.” And i am unable to enter. <@&481161015728406538>

[brazen cradle]

Kindly refer to the pinned message.
#questions message

[elfin void]

I set up dual authentication with a phone number and now I can't enter the game. I am asked to enter a code from SMS that does not come. what should I do?

Need help

?

[brazen cradle]

You didn’t receive the code ?

[elfin void]

Yes

[brazen cradle]

Do you have a email linked ?

[elfin void]

I used to log in using VK, now I just set up dual authentication and I can’t log in because the code does not come

[elfin void]

No

god why did i do this

[brazen cradle]

I understand, you’ll not be able to receive more than 3 codes within 24 hours.

[elfin void]

I didn't even get one

[brazen cradle]

It’s not a bad thing bud, PUBG MOBILE has provided you with the tools to protect your account and you should take all means necessary to protect the account.

[elfin void]

What do I need to do now to still log in?

[brazen cradle]

Alrighty, Let’s see. I am guessing you’ve provided with the right number at this point. Is it possible that the network provider has something to do with not being able to receive the codes. ?

[elfin void]

I think not so when confirming the phone number, I still received codes

[brazen cradle]

Then it’s the right number and no issues receiving the codes.

[brazen cradle]

I’ve deleted the message with the codes. It’s not advisable to share them here. Moving forward, Could you tell me the region you are trying to access the game from ?

[elfin void]

Russia, Irkutsk

79500504101 phone, VK, Kevlar138 name of acc

[elfin void]

I got

This step

[kind pike]

I have send u pm

[elfin void]

I've tried every possible way but still can't get in.

[kind pike]

Lock att this Guy
https://fb.watch/cUDFYPudFp/

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @kind pike.

[brazen cradle]

I understand. This could be an issue from the phone company side as you were able to receive the codes Initially when you were linking the phone number. You can contact in game support for further assistance.

[elfin void]

How can I contact the game's support team for more help?

[brazen cradle]

In you login screen, click on “Help”

[elfin void]

To many actions. Try again later. This error now

[brazen cradle]

I’d suggest let it cool down for a bit and try.

[elfin void]

There are bot “help bottom”

[brazen cradle]

That’s the only way you can proceed with the issue at hand or try and request for the codes a little later.

[elfin void]

Can you vipe my password or phone number?

[brazen cradle]

Only the in game support is equipped to deal with this request.

[steel rover]

I had a redem code i just buy it

And isn’t working

I just bought it

[elfin void]

I understand what you're talking about. but there is one problem. if you click on the help link inside the game, there will be a bot that cannot help in any way, but only collects information and at the end says that the developers will try to solve this problem.

[steel rover]

I bought 4 code and only 3 working 1 its working

[elfin void]

You know what I mean, don’t you?

[pulsar nimbus]

Hello ive been banned for 1 year for teaming with cheater i dont know ho is the cheater between my friend and thats too harsh iv spand mor than 10 k on my account please what chould i do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pulsar nimbus.

[kind pike]

I cant report it there. I only get error

[brazen cradle]

I understand what you mean. And you’ll have to wait for them to get back. Unfortunately, as discord community support we are limited with what we can do regarding account related issues.

[brazen cradle]

Could you elaborate your issue please ?

[steel rover]

I send email its not game us issuse i think

[brazen cradle]

I am having difficulty understanding the issue here.

[full zenith]

I am facing problems in receiving code on my number

I can't change password

[storm flume]

Please contact the customer service for further assistance, @full zenith. Refer to subpoint 5.4 in #faq for further information.

[lethal trout]

Can i play pubgmobile lite in any emulator ?

#questions Can i play pubgmobile lite in any emulator ?

[storm flume]

Please refer to subpoint(s) 3.15 in #faq for further information, @lethal trout.

[lethal trout]

Pubgmobile doesn't work on Gameloop emulator

[past tendon]

Hello, my account has been blocked. Although I did not use anything, please review the ban id 5453111609

[polar marsh]

Please refer to the private message from @polar marsh for further information, @past tendon.

[slate dagger]

@lime juniper Please remove the strike from my channel I never promote any hack or anything illegal content on my videos I just uploaded videos about battlegrounds Mobile India and use Pubg gameplay as background gameplay there's millions of Pubg gameplay available on YouTube but they didn't get any strike so why I got copyright strike please remove the strike.
I do YouTube as my career if my channel is deleted then my whole life is getting spoiled please help me.
I got strike on following Videos

Video 1 - https://youtu.be/myXVN7tCge8
Video 2 - https://youtu.be/vNw7-RrkYpM
Video 3 - https://youtu.be/DFtU5jrj9xc
Video 4 - https://youtu.be/6do_6cmuqdk
Video 5 - https://youtu.be/grgrDCY4D5Y
Video 6 - https://youtu.be/nG1NTMpDDTc
Video 7 - https://youtu.be/lTGauJTNqTw
Video 8 - https://youtu.be/xsVCr2XdE3I
Video 9 - https://youtu.be/ASYF2Qby4ps
Video 10 - https://youtu.be/3Cig7zCBNLE
Video 11 - https://youtu.be/LQH9cNGJv34
Video 12 - https://youtu.be/Lv9rxlY7Twg
Video 13 - https://youtu.be/zv_jHb7HLYk
Video 14 - https://youtu.be/B6GA5KL8Cac
Video 15 - https://youtube.com/shorts/zSws4-n60w...

[vagrant tulip]

Use #copyright and wait patiently for an answer by the community team.

[storm flume]

Please do not use languages other than English, @molten lion. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sick shale]

Advertisements are not allowed in the server, @dim girder.

[dim girder]

Ok got it

[past spear]

I want someone to talk to

hi

[dim girder]

Hi

[celest shadow]

How can we help you?

[mystic tangle]

Can someone tell if we can see who is watching our match? It's been a long time since this stopped working and I disabled it because I don't want anyone watching without me being aware of it.

[past spear]

I was on a live for one of the players in PUBG and I killed him, so he put my id on the broadcast and I was reported by the viewers and I was banned for 10 years because I just killed him in a game Is there a solution even though I did not violate the rules of the game it's just hate

[polar marsh]

Please refer to the private message from @polar marsh for further information, @past spear.

[sick shale]

Yes, you can see the current spectators from the chat option which is located under the radar:

[mystic tangle]

I know where it is but it hasn't been working for weeks so I disabled it. I want to know if it's working again.

[sick shale]

Is it still happening till now?

[mystic tangle]

I disabled it so how can I know? The reason I'm asking is so I can know if it's working again.

[past zenith]

Anyone here?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @past zenith. Remember to read through #faq before asking questions in the support channels.

[mystic tangle]

I disabled it so I'm not being watched without being aware of it because it wasn't working. My question is if the issue has been fixed already.

[sick shale]

Do you mean it was showing '0 spectators' while there was already someone spectating your match?

[mystic tangle]

Yes

It had been like that for a long time. I found it weird that no one tried to watch until one friend told me they were watching.

[past zenith]

I need answer my account has been baned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @past zenith.

[sick shale]

Can you test it again with your friend and let me know of the results?

[mystic tangle]

Ok I will try again.

Thanks Rebel

[simple epoch]

Hey I need some information

[brazen cradle]

Hey, what can we help you with ?

[simple epoch]

When I transfer my account to BGMI, does character ID of my game changes or remains same?

[brazen cradle]

Unfortunately the transfer is not possible.

[simple epoch]

What did I ask?

I didn’t ask if it’s possible right now or not.

Please read my question again

[brazen cradle]

I know what you asked. The first half of the question would defer the rest.

[brazen cradle]

Unfortunately , I don't have information beyond the scope of PUBG MOBILE Global. Anything else you need help with ?

[mystic tangle]

@sick shale I just confirmed with a friend. It does show who is watching. The problem is that it used to light up the circular icon in yellow and it doesn't do that anymore so I'm not aware of it when someone starts watching. This used to work before.

[sick shale]

So it's just hard to notice if someone is watching?

[mystic tangle]

It's not possible to notice unless you go there every minute to check.

Also now that there's an extra RP icon in there it's even harder because you have to scroll down.

It should just light up in yellow exactly like it does when someone messages you.

[sick shale]

Got it. Can you submit a report in #old with all these details and how it was better and different before.

[mystic tangle]

Sure.

[storm flume]

Frequently asked questions regarding hacked accounts:

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/385-account-hack---my-game-account-has-been-maliciously-linked-to-someone-else-s-social-media-account-email-address/

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/365-account-hack---linked-social-media-account-email-address-has-been-hacked/

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/355-how-can-i-safeguard-my-account/

[full zenith]

Can I buy UC from codashop is it safe , by UC I mean redeem codes that I can use in midasbuy

[cyan citrus]

The only recommended method to make purchases is through https://www.pubgmobile.com/pay, @full zenith.

[full zenith]

Midasbuy doesn't give redeem code does it?

Ok thanks .

[bitter orbit]

Hello

[cyan citrus]

Hello! How can we help you, @bitter orbit?

[bitter orbit]

Can you suggest what can be done differently for the female scrim server?

[cyan citrus]

I do not understand your question, @bitter orbit. Please elaborate.

[bitter orbit]

For a server that does scrim for the community, is there anything you can suggest to improve it better?

[cyan citrus]

This channel is meant for community support regarding game related issues, @bitter orbit. Please feel free to use the #chat channel.

[bitter orbit]

Ah Thank you ❤️

[halcyon urchin]

hello

can you unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @halcyon urchin.

[sullen lion]

It changes.

A few of these are wallets, through Midasbuy and its legit.

[sick shale]

Please do not recommend to purchase UC from third-party channels except from https://pubgmobile.com/pay.

[sullen lion]

@sick shale the image is from in game support right? and it is through midasbuy we purchase...and its safe so whats wrong in that?? i would like to know.. Its like wallets Midasbuy xRazer, Midasbuy x etc...

[sullen lion]

It does. work. You must get to the lite discord server to know it..

[full zenith]

I believe than any source which can transfer uc directly into account just by I'd number is safe , because if not any one can get your account banned by illegal top-up

[storm flume]

Please refer to subpoint(s) 3.20 in #faq for further information, @full zenith.

[swift moon]

Account got hacked

Could any one help me please?

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @swift moon.

[swift moon]

I've reached out the Tencent Games Support tho. The thing is I can log into my social media account, I still see that PUBG is still linked with my account. But when I logged into the game, it made me create a new account, even when I checked the ID, it gave me the account still alive and it got a different name. Also, when I tried to contact Tencent Games Support in-game, I'm not sure what they meant when they said Contact Us. I mean honestly I don't know how to do that.

[cyan citrus]

It means that that the login method linked with your account was removed by you or an unauthorized person, @swift moon. If you do not have access to your account, it is highly unlikely that customer service will be able to help you out. You can still try to contact them through inside the game. Your other option is to create a new account and continue playing the game.

[graceful tree]

hu

hi

i need halp

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @graceful tree. Remember to read through #faq before asking questions in the support channels.

[swift moon]

I know what you mean, that's why I said the account is still linked with my social media, but when I logged in it just made me create a new one. But I just found an article on File Claim and Recover accounts. Thanks for your help tho

[naive rampart]

What is the term of blocking the code when changing the number?

[novel whale]

Hlo

[cyan citrus]

Could you please share a screenshot?

[cyan citrus]

Hello! How can we help you?

[novel whale]

I want to talk to admin about my problem

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @novel whale. Remember to read through #faq before asking questions in the support channels.

[novel whale]

can you help me now

[cyan citrus]

Please state your issue, @novel whale.

[runic storm]

hey, can any mod dm me? thanks 😛

[mortal apex]

How can we help you?

[mortal apex]

Here, @novel whale.

[simple epoch]

Thanks bro but how can I know if I know the old id of my friend?

[bitter orbit]

does he know you saved it in an email or phone?

[novel whale]

My account got locked because of a random person who violated the rights of the game was playing with us

[polar marsh]

Please refer to the private message from @polar marsh for further information, @novel whale.

[simple epoch]

No, just old account of my friend, i was trying to find his id but couldn’t find him on bgmi

[bitter orbit]

Oh, I guess you won't find it without knowing a connection

[sullen lion]

through social media connection. Or you must ask him his id via discord or other medias..

[simple epoch]

Thanks guys

[compact granite]

Can someone help me. It’s a log in problem

I tried logging for about 10 mins

[junior birch]

Please provide an image of the issue you are facing, @compact granite.

[compact granite]

It isn’t sending me the verification code

[snow dirge]

@cunning violet hey
my pubg mobile account was banned for 10 years for no reason
one year i try every method to get id unbanned ,the reason pubg is unofficial client but i didn't use any unofficial client . I recently found about pubg mobile discord and try contanting you . id-5235248540

[polar marsh]

Please refer to the private message from @polar marsh for further information, @snow dirge.

[junior birch]

Please try again after 24 hours. You should receive the verification code in your e-mail address.

[compact granite]

Ok thanks

[junior birch]

You are welcome!

[sand chasm]

This guy is a hacker
IHCxGodless
He killed half of the server in scrims which is not a joke and no legit player can do it. Already reported in game and my humble request plz check on him for maintaining the fair play system in the game

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @sand chasm. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[compact granite]

Just asking will the code still be valid in the 24 hours?

[vale wedge]

When they will release 90fpm for redmagic 7?

[compact oar]

If you cannot access the option despite of your device meeting the requirements, it may be supported in the future instead. You may submit: https://forms.gle/e1cyNbdzbbhAuYWQ6.

[compact oar]

Each verification code is valid for 1800 seconds.

[molten yew]

a friend of mine tried it gift me UC but it doesnt work

says invalid game id

[sick shale]

Are you using a regional version of PUBG MOBILE?

[compact granite]

I’m trying to log into my acc and the verification code isn’t in my emails

[molten yew]

im on asian servers, but im on the international version

[compact oar]

You may try again tomorrow. It may take time to receive verification code. Each verification code is valid for 1800 seconds. Take your time and keep refreshing your email inbox and ensure that you are using correct email. If it has been more than 10 minutes and you don't receive your verification code, please contact customer service in-game for further assistance.

[vapid saddle]

I'm trying to login my pubg mobile account through my Facebook account. But it doesn't work at all. 🥺🥺

[cyan citrus]

What is the issue you are facing when trying to log into your account, @vapid saddle? Could you please share a screenshot?

[cyan citrus]

Do you have Facebook application installed, @vapid saddle?

[vapid saddle]

Yes

[cyan citrus]

Do you have your account logged in on your Facebook application, @vapid saddle?

[vapid saddle]

Yes

[cyan citrus]

Please try to do a Routine Repair of the game from login menu, logout from your account from Facebook application and restart your device. Try to log into the account again and see if it will make any difference, @vapid saddle.

[vapid saddle]

Yes. I already tired it. I tired all the repairs. I reinstalled the game. I have tired all the possible solutions to open my account. But it doesn't work.

Can i send my screen recording to show you what is happening ??

[cyan citrus]

Sure. Make sure that you hide any personal information before you do that, @vapid saddle.

[vapid saddle]

Okay. I'll be back in a minute.

[fallen terrace]

Is the Apple A15 Bionic chip enough for 90 FPS?

[vapid saddle]

Yes. It will provide 85+ FPS constantly

[night cloak]

Unban??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[visual lichen]

Can’t redeem them anymore ?

[sick shale]

The event has ended.

[visual lichen]

That’s actually so stupid I just got the 10 classics from a achievement 💀😂

[sick shale]

You can share your voice in #old.

[visual lichen]

Nah it’s all good don’t wanna waste my time for nothing to be done

[cyan citrus]

Got it! Thank you. It may be possible that you have entered an incorrect password or the login information. Please double check the login information or try to change your password once. Also, logout from all the devices once through your Facebook account settings.

[vapid saddle]

I did all of this. But it doesn't work

[cyan citrus]

What is your device, @vapid saddle?

[vapid saddle]

iphone 7 128 GB

[cyan citrus]

Please try to reset your network settings through your device Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. If the issue is still persistent, you may reset all settings and uninstall your Facebook application, @vapid saddle. Also, you can try to change your DNS settings by referring to #faq sub point 4.3.

If nothing seems to help with your issue, please try to switch your network connection or contact the customer service in-game for further assistance.

[swift gyro]

My account was hacked and linked to the mobile number and email, what should I do?

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts, @swift gyro.

[swift gyro]

There are no replies!

[sonic current]

Hey how can we contact PubG officials through email?

Where we don’t get robotic email reply?

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently until they get back to you.

[cyan citrus]

What is the issue you are facing?

[sonic current]

I want to discuss about fake accounts created on my behalf someone misuse those

[swift gyro]

How can I call them the right way?

I can't access my account either.

[cyan citrus]

How do they misuse it? Please elaborate on your concern and add more details.

[cyan citrus]

The only recommended way to contact the customer service is through inside the game. If you're unable to access your account, you can also contact them through the login menu by tapping on Help option.

[sonic current]

Its possible if I share detail in 1-1 conversation instead of here?

[cyan citrus]

Sure, @sonic current.

[lime juniper]

2.0.0 Update Schedule

Patch notes will be published soon.

May 12: The update availability for everyone might be delated by one day. Thank you for your patience.

Google Play

Vietnam

▫️ 30%: <t:1652252400> (<t:1652252400:R>)
▫️ 100%: <t:1652266800> (<t:1652266800:R>)

Iraq, Malaysia, Pakistan, Turkey

▫️ 10%: <t:1652259600> (<t:1652259600:R>)
▫️ 20%: <t:1652266800> (<t:1652266800:R>)
▫️ 30%: <t:1652319000> (<t:1652319000:R>)

United States

▫️ 30%: <t:1652319000> (<t:1652319000:R>)

Korea, Japan

▫️ 100%: <t:1652320800> (<t:1652320800:R>)

Taiwan

▫️ 100%: <t:1652347800> (<t:1652347800:R>)

Globally

▫️ 30%: <t:1652335200> (<t:1652335200:R>)
▫️ 50%: <t:1652349600> (<t:1652349600:R>)
▫️ 70%: <t:1652407200> (<t:1652407200:R>)
▫️ 100%: <t:1652414400> (<t:1652414400:R>)

App Store

Vietnam

▫️ 100%: <t:1652266800> (<t:1652266800:R>)

Korea, Japan

▫️ 100%: <t:1652320800> (<t:1652320800:R>)

Taiwan

▫️ 100%: <t:1652324400> (<t:1652324400:R>)

Globally

▫️ 100%: <t:1652403600> (<t:1652403600:R>)

Samsung Galaxy Store

Korea, Japan

▫️ 100%: <t:1652322600> (<t:1652322600:R>)

Globally

▫️ 100%: <t:1652335200> (<t:1652335200:R>)

Amazon Appstore

▫️ 100%: <t:1652406343> (<t:1652406343:R>)

Official Website & Third-Party Stores

▫️ 100%: <t:1652406343> (<t:1652406343:R>)

Huawei AppGallery

▫️ 100%: <t:1652407200> (<t:1652407200:R>)

[night cloak]

@covert remnant ppl typing in #activities

conversations

@covert remnant and also

pls grant me permission to #discord so that i can report there instead of here

thanks

[vagrant tulip]

The fog of war will be active once the update is out or it will be secretly deployed?

[covert remnant]

Unfortunately, you will not get access to the channel for now. We will evaluate this again if your behaviour improves.

[night cloak]

ive reported like 10 ppl the past few days so how is this bad behavior

[lime juniper]

During the initial rollout, it will be active only in Erangel (Classic Mode). When the update is available to everyone, it will be active in all Arena Modes as well.

The Fog of War anti-cheat system will launch in more maps and modes in the future.

[night cloak]

also, how can i know for a fact that u track my good behavior and not "forget" about this?

[vagrant tulip]

Perfect, Thank you ❤️ 🙌

[covert remnant]

@night cloak No worries! We have eyes on everyone! 🥰

[night cloak]

whats the ETA that we r looking at

an hour? 12 hrs? a day? a week?

[covert remnant]

There’s no ETA. Please do not use this channel for these types of reports. You are free to use #chat.

[night cloak]

then how will i know when i get access to the channel again?

[covert remnant]

Please #chat.

[thin ridge]

When will the 2.0 update come out?

[storm flume]

Please refer to this channel's pinned messages for further information, @thin ridge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[thin ridge]

When will the 2.0 update come out?When will the 2.0 update come out?

When will the 2.0 update come out, brazilian ?

[celest shadow]

Please refer to the pinned messages of this channel for further information, @thin ridge.

[graceful tree]

@rotund kraken

[raven lichen]

How can I maybe tall to pubgm people for team sponsors?

If pubg does that type of stuff

[cyan citrus]

What do you mean by team sponsors, @raven lichen? Could you please elaborate?

[night cloak]

We can’t connect to game and support doesn’t answer via email

[cyan citrus]

Hello! For how long have you been facing this issue, @night cloak? Also, please mention your device and country.

[night cloak]

It’s my team mate who have this problem and he didn’t get an answer by support via email so I find this way to contact cuz he can’t join in to the game to talk directly with the support , I will bring him to this group so he can talk to you and you might help him to find a solution

[bold adder]

Been like 5 days

I can’t open the game

It stays like this

[night cloak]

@cyan citrus here is my team mate with the issue

[bold adder]

13 pro Albania

@cyan citrus

[cyan citrus]

Got it! Thank you, @night cloak and @bold adder. To start with, please reset your device network settings through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device and see if it will make any difference.

[bold adder]

It worked with 4 g

I open

But it won’t downloads anything

[cyan citrus]

Please do as I have mentioned above, @bold adder.

[bold adder]

Okay

[cyan citrus]

My bad, @night cloak. The above mention was not meant for you. I updated my message now.

[night cloak]

its ok daddy uwu

[bold adder]

It’s fixed thank you❤️

[cyan citrus]

Glad to hear that and you are welcome, @bold adder!

[deft briar]

Hello I need help

My uc deducted today by 800 uc

How is that?

[cyan citrus]

Did you receive any notice for the UC deduction through your in-game mail, @deft briar?

[deft briar]

No

[cyan citrus]

It is most likely that the UC was spent in the game, but if you believe that the UC has been deducted unfairly, please reach out to the customer service in-game for further assistance, @deft briar.

[deft briar]

I called customer service but no reply

I didn't buy anything. Many people tell me there will not be refund 😢

[cyan citrus]

A delayed response from the customer service can be expected due to enormous number of requests every day, @deft briar. Please wait patiently.

[supple solar]

Maybe someone else signed in to your account and spent it UC check it @deft briar

Check into settings and login

[deft briar]

Only my phone.. No one can log in to game

[deft briar]

OK I'll wait.. And I wish my uc refund 😢

[supple solar]

Rember never give your data on discord I had a similar problem and one moderator stole my account and wanted money for me

[thick shadow]

Someone stole my Twitter account and Link my pubg account with his phone number I got my Twitter account back but I still can't Open My account because his phone linked

[storm flume]

Please contact the customer service for further assistance, @thick shadow. Refer to subpoint 5.4 in #faq for further information.

[thick shadow]

I can't open My account

This is the proplem

I have Link My account by Facebook,Twitter and e mail

But the thief Link his phone

I need to unlink the phone number

Please help

[elfin solar]

where i can report a cheater streamers on facebook?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @elfin solar.

[night cloak]

Again! I never made purchases out of PUBG or Midasbuy

[elfin solar]

i paste link

but i got this...

how to fix this problem?

[cyan citrus]

If you have made illegal or unofficial purchases in the past and if you were involved in refund fraud, the UC will be deducted until the total amount has been recovered. You may also be restricted from using certain features in the game. For further assistance with this, you may contact the customer service in-game.

[cyan citrus]

Are you using https://bit.ly/3soBavK ?

[elfin solar]

yes

can i send to you the link of page?

[night cloak]

Hey I just said I have not made unofficial purchases, neither did i fraud in refunding… please help me

[elfin solar]

and i have to keep messg when they used hax on live...

[cyan citrus]

You only need to use the numeric user identification of the page or group you are reporting as highlighted in the screenshot, @elfin solar.

[elfin solar]

how i can get that?

[cyan citrus]

Feel free to contact the customer service in-game for further assistance with this.

[elfin solar]

@cyan citrusi check all page information

i can't get number of page.

[night cloak]

Thanks, where do I find it

[cyan citrus]

Are you trying to report a group or page?

[cyan citrus]

Through inside the game. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[winged umbra]

When are the premium crates coming back?

[cyan citrus]

No information regarding this, @winged umbra. Please keep an eye on in-game or official announcements.

[winged umbra]

Thanks, I thought it was after x crates ended

[little socket]

When my teammate dies in the game in Color Anniversary mode, when my teammate removes it, the game becomes cloudy and I can't get loot in any way, although my character appears inside the area, I die outside the area. I want my account to be examined and this problem to be fixed.

[cyan citrus]

I'm unable to understand your issue, @little socket. Could you please rephrase it or share a video recording of the issue?

[little sable]

ok

[little socket]

When you die in the colorful anniversary mode, when my teammate sends a call to me from the tower, the game enters a bug, although I appear inside the area, I die outside the area.

[cyan citrus]

Please share a video recording of the issue you are facing, @little socket.

[little socket]

https://youtu.be/yh1TyfjmUSA

The sounds in the game are also very low, I can't make a sound

[cyan citrus]

Please mention your device and country, @little socket.

[little socket]

huawei matepad 11 Türkiye

[cyan citrus]

From where did you download the game, @little socket?

[little socket]

Huawei appgalery

[cyan citrus]

Is the Google Play Store unavailable for you, @little socket?

[little socket]

yes

harmanyos system

[cyan citrus]

Got it, @little socket. To start with, please do a Routine Repair of the game from login menu, clear game cache and reset your device network settings. You can reset your network settings through device Settings > System & updates > Reset network. Tap on Reset Network Settings and then confirm the process. After that, restart your device and try to play again. If you will still face the same issue, please uninstall the game and do a clean reinstall by using the APK through the official website: https://www.pubgmobile.com/.

[little socket]

I did all of these things you said, but I still bought the same device. My previous device was also having the same problem.

[cyan citrus]

Please uninstall the game and install it again by using the APK from official website: https://www.pubgmobile.com/, @little socket.

[flat meteor]

When is the new update coming out?

[storm flume]

Please refer to this channel's pinned messages for further information, @flat meteor:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[low lodge]

Redmi note 10 bro max will be 60 or 90 fps or not

[crisp venture]

Even after having Korseong old car skin i had to use a normal legendary skin just because of my teammates getting irritated with it sound and even i am now fully irrated with this skin.I spend 30k Uc to get this skin and now its useless just because of its stupid sound.Please pubg fix this Issue please i know you guys provide real car sounds to the skin but this car skin is much lowder and Most horrible just because of its sound.Please in upcoming update make it sound less and comfortable please.

UID- 540461808
Region-Nepal
Network- Wifi

[cyan citrus]

Please use the #old channel to send your concerns regarding the game, @crisp venture.

[crisp venture]

@cyan citrus Already done thanks

[cyan citrus]

Sadly, we do not have a list for devices that support 90 FPS option. Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If your device falls under this category of system requirements, it should support 90 FPS option. However, if you are still unable to access the 90 FPS option despite of your device meeting these requirements, you may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[cyan citrus]

You're welcome!

[thick shadow]

Need your help

[thick shadow]

Someone stole my Twitter account and Link my pubg account with his phone number I got my Twitter account back but I still can't Open My account because his phone linked

[thick shadow]

I have also Facebook and Twitter linked
What I need to prove that is My account

[storm flume]

Please contact the customer service for further assistance, @thick shadow. Refer to subpoint 5.4 in #faq for further information.

[thick shadow]

To unlink the phone number from My account

[thick shadow]

They ask me to contact with customer service

[cyan citrus]

Please refer to the above response and reach out to the customer service in-game for further assistance, @thick shadow. We will not be able to help you with compromised accounts through the community.

[thick shadow]

I already talked to them and Sent email on Gmail no responding

[cyan citrus]

You should contact the customer service through inside the game, @thick shadow. Also, a delayed response can be expected due to enormous number of requests every day.

[marsh stirrup]

I need your help please

[night cloak]

@green agate @cyan citrus #activities

ppl conversing

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @marsh stirrup. Remember to read through #faq before asking questions in the support channels.

[night cloak]

about dead poopieG server

fard

@cyan citrus

@cyan citrus fardcord nobs need to be punished

[marsh stirrup]

My account got hacked please help with this matter

My PUBG account

[cyan citrus]

You have already been informed to not misuse this channel, @night cloak. The channel is only meant for community support regarding PUBG MOBILE. Next time, use the #chat channel and mention any active moderator.

[night cloak]

as i said many times before, i do not have access to #discord

so dont complain

if i had acess id obviously type it there

but u guys wanna deny access

[cyan citrus]

You were also informed why your access was revoked, @night cloak. Now please move to #chat and avoid sending unrelated messages in this channel.

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts.

[swift moon]

@cyan citrus Sorry for the ping. Is this mean that I'm currently waiting for someone to help with or is it just pause/freeze like that?

[cyan citrus]

Can you share a complete screenshot, @swift moon?

[swift moon]

Yes. The bot was basically asked me for the link and date of my social media account where I can log into my account, and then I sent the day, the email address and the link and no response

So I just want to making sure that I am good

Sorry about the small screenshot, I'm currently on Gameloop Emulator

[cyan citrus]

If you have provided all the required information, you should wait patiently until they process your request and get back to you with an answer, @swift moon. This may take some time due to enormous number of requests every day.

[swift moon]

Got it, appreciate that answer. Just want to make sure either I'm on the waiting list or it's freezing. Thank you!

[cyan citrus]

You're welcome, @swift moon!

[red skiff]

#questions My country change settings are not available in basic settings what should i do?

[cyan citrus]

The option to change region is not available for the accounts registered in European continent, @red skiff.

[red skiff]

@cyan citrus I'm in Pakistan

And i want my country to be Pakistan

How can i do?

[cyan citrus]

It depends on your country or region you have selected in the game, @red skiff.

[red skiff]

@cyan citrus it is France right now.

But please help me to change it to Pakistan please

[cyan citrus]

Then you will not be able to change your region, @red skiff. Unfortunately, it is not possible.

[red skiff]

But why? Isn't there any way to get rid of this region?

[cyan citrus]

No, there isn't, @red skiff. You may need to create a new account and select your desired region instead.

[red skiff]

I have spend alot on my account

I can't change my account now 🙁

Please bro suggest me any way to change region please please please 😭

[cyan citrus]

You have already been answered, @red skiff. It is not possible to change region for the accounts registered in European continent. Please avoid repeating the same question.

[deft shuttle]

hi @cyan citrus

can you send me influencer form link?

[olive relic]

Why its not log in via email?

[cyan citrus]

Are you asking about the PUBG MOBILE Content Creator program?

[cyan citrus]

Please add more details about the issue you are facing.

[deft shuttle]

I'm PUBG content creator i need influencer role in PUBG discord sever

[olive relic]

I also reset my password but its still showing me this

[cyan citrus]

There is no influencer role in this server, but there is content creator role. Are you asking about that?

[olive relic]

I got bannned from verification code!

[deft shuttle]

yes how i get content creator role in PUBG discord sever

[cyan citrus]

Please try to log into the account with the old verification code or try again tomorrow as there is a daily limit to receive the verification codes. If the issue is persistent, please reach out to the customer service in-game for further assistance.

[cyan citrus]

Please refer to Community section under Roles in #735483472432594994 for more information.

[night cloak]

@lime juniper what's the link to careers/jobs related to Tencent's PUBG mobile? right now im currently studying computer engineering and computer science and was wondering where I can find jobs related to PUBG Mobile

[graceful onyx]

Hi I have trouble when I login twitter

This is the page when I tried to login

[sick shale]

It might be a temporary issue. Are you using Twitter app?

[graceful onyx]

Yep

I think it was a problem about weeks ago, we can’t login in with twitter

Then we use another method to login which is the support or sth

Now when I tried to login in it doesn’t work

Then the system said I login too much I have to wait

[polar marsh]

Please refer to the private message from @polar marsh for further information, @muted topaz.

[wooden hollow]

Hi

[compact oar]

Hello! How can we help you?

[wooden hollow]

I got banned 10 years for no reason i swear to god didnt break any rule and didnt use any cheat

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wooden hollow.

[edgy tundra]

Hi
I am trying to change region and it say entre phone number and when I enter it don't send me verification code.
#questions

[storm flume]

Please contact the customer service for further assistance, @edgy tundra. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Where are Premium Crates??

[sick shale]

Premium crate is currently unavailable.

[woeful kite]

Why I can't exchange old classic crates to new ones?? I click use it takes me to events where there should be the option to exchange them . But it's not there anymore..

[sick shale]

The event has ended.

[lusty holly]

That's insane they should at least make it permanent because my fiancee has 20 crates and 50 scraps she got today

[woeful kite]

What event? Then why They gave me that achievement reward if I can't use it? If the new coupons were just something temporary they why we still buy them and get them with silver?? I don't understand this..

[sick shale]

Please submit a report regarding this in #old and include information on how you received them.

[night cloak]

@sick shale is it coming back in the near future?

Premium Crates that is

[woeful kite]

So I just want to understand something here.. you mean we'll no longer be able to exchange old coupons to new ones? If so why we still get achievement rewards with old coupons? Like SMG mastery I'm almost going to finish that to get 5 old coupons.. you're telling me they're going to be useless??

[woeful kite]

You must be new.. Premium crates always go through a cool down period.. they'll be available soon..

[crisp merlin]

without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID.5567810388‏‏

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crisp merlin.

[brazen cradle]

This will be addressed soon. Don’t worry. They are working on a solution. Your patience is much appreciated.

[woeful kite]

As long as it's going to be eventually fixed I'll wait.. I'm not in a hurry. thanks for the feedback

[brazen cradle]

You are welcome

[warm sonnet]

Please help my youtube channel Tencent team

[brazen cradle]

State the exact problem ?

[warm sonnet]

Please Tencent team remove strike my channel please I am soryy😭

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @warm sonnet. We may otherwise have to mute you.

[night cloak]

the cyan crosshair looks weord

i put my scope color to cyan

and it uses this cyan

which is really cool

and easy to see

but when i put the crosshair color to cyan

it uses this cyan

[brazen cradle]

I understand your concern. Makes perfect sense. Your complain is that they have the wrong cyan. Noted. Have you changed your graphics settings in game and have you tried changing your phones display settings and checked ?

[grand hedge]

When can we know if our team has qualified or no?

[slate dagger]

Why @lime juniper not reply ?

[vagrant tulip]

You mean the PMCO?

[compact oar]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[compact oar]

Please wait patiently for an answer by the community team.

[night cloak]

i did it

did not change

also i took the color exactly from the middle

[cerulean oriole]

Will my account be hacked if I let the code in?

[feral forge]

Could you please elaborate your question?

[cerulean oriole]

I want to give a person access to the account using mail. can he unlink my accounts?

R u there , Nadïa ?

[night cloak]

What should I do if my account's email has been deleted and it cannot be restored? How do I log in to my account?

[feral forge]

Sharing account is against the terms of service of PUBG MOBILE. If your friend wants to play the game, they should create they own account.

[cerulean oriole]

but what if he just wants to look at the inventory in my account, but I'm afraid that he will deceive me. will he be able to unbind accounts if I let him go through the mail to my account?

[feral forge]

If you do not have a second login method linked to your game account, your only options are to restore your only linked login method, or to create a new account to play the game.

[cerulean oriole]

can he unbind accounts if he enters my account via mail, or not?

[night cloak]

I've been playing on this account for over 4 years. It's a pity to lose him. It is impossible to restore the account. Maybe there is an opportunity to change the account binding mail?

[feral forge]

There is other ways to show your friend your inventory, like taking screenshots or screen recording. As mentioned earlier, sharing account is against the terms of service of PUBG MOBILE, please do not share your login credentials to anyone and keep it only to yourself.

[cerulean oriole]

we are not going to use one account for two. I just asked one simple question: can he unbind accounts or not.

[feral forge]

Unfortunately, this is not something that we nor the in-game customer service can assist you with. You may try contacting the customer support of your e-mail in question to see if they can help to recover your account.

[woeful kite]

Dude.. you've been told it's against the rules.. what's you're going to do is illegal.. are you trying to get support And assistance about something Illegal??

[cerulean oriole]

where is something illegal? if I don't want to send him a screenshot of all my things, then what? is it forbidden to simply transfer the account to him so that he enters through my mail and then logs out of the account? don't talk nonsense, please. asked only one question: maybe or not. there were no more questions.

if this is my account, then I decide what to do with it.

[woeful kite]

Ok. Listen.. I'll tell you the truth.. he can actually steal your account.. he can also not steal it but he can transfer all your valuable items to his account..he can hack your account so whenever you win something he gets it not you.. so DONT DO IT..

[feral forge]

Please refer to my above response and refrain from repeating the same question. Please understand it is your own responsibility to keep your accounts safe, you are not supposed to share your login credentials to anyone else, even if it is a friend or a family member.

[brazen cradle]

If you let a person in just to view your inventory there is a chance that person will steal your account and chances of you getting it back is not possible. You are letting a person hack into your account by giving him your credentials. That is against the Terms of Services.

[cerulean oriole]

it turns out he can untie my accounts, right?

[feral forge]

Advertising is not allowed in this server, please refer to the server #735483472432594994 before participating, @night cloak.

[night cloak]

my account was unnecessarily banned for 10 years , What should I do <@&481161015728406538>

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[little socket]

@cyan citrus As you said, I downloaded the game as apk from pubg mobile site, it saw the game as a 3rd party.

[analog geode]

How do I sign up for the cinco de mayo tournament

[left sundial]

I have to develop tools for my streaming, for this purpose I need PUBG Mobile API.
So can you pleas explain procedure for Request to PUBG Mobile about API.
@lime juniper <@&639889499718942720>

[analog geode]

?

[brazen cradle]

He is literally getting your credentials to steal your account , if you come back to support about you being scammed and your account being stolen there won’t be anything we can do about it.

[sacred owl]

Where can I get PUBGM's TCP and UDP IP addresses?

[limpid crane]

req nick: Caveira
nvm i should be able to change my nick

[sullen lion]

the simplest answer is yes. Why wud u want to risk if you can send a screenrecord. ? i dont understand.. but still its your account and its a risk, dont do that and come back to support . Yes he can untie ur mail and link his mail chances are 95%...

[blazing plaza]

my account was unnecessarily banned for 10 years , What should I do <@&481161015728406538>

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blazing plaza.

[still stone]

2.0 update when

[sullen lion]

checkk pinned message in game news...

[sullen lion]

Do a fileclaim and try getting back. If it doesnt tou have to create a new account to play..

[storm flume]

Please refer to this channel's pinned messages for further information, @still stone:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[pulsar sedge]

Good day, I'm a pubg mobile player, I can't access my facebook account, I want to add an account, please help ACCOUNT ID: 5150425981

[storm flume]

Please contact the customer service for further assistance, @pulsar sedge. Refer to subpoint 5.4 in #faq for further information.

Please use #matches to share custom match details, @plucky solstice.

[marble hull]

Hello dear pubg team,

My account was stolen by hackers. My social network links in my account have been deleted.

I can't recover my account can you help me please.

[storm flume]

Please contact the customer service for further assistance, @marble hull. Refer to subpoint 5.4 in #faq for further information.

[marble hull]

By the way, all the information about the account, the items in my account, the old name and pictures of my account are available.

Customer service cannot help.

All the purchases in my account are available to me until they are stolen.

ID number 5666523607

Can you please help?

I tried every way, my account is very valuable to me.

[mortal apex]

The customer service in-game is the only one that can help you with account related issues. Since they receive a large number of support requests, you may not receive a fast reply. Please wait patiently for a response, you may refer to subpoint 5.5 in #faq.

[marble hull]

I can't find the item. Can you help me please?

not the 5.5 sub-content in f.

?

[green agate]

Basically in short, the customer service can take a long time due to other issues.

[marble hull]

I can't get help from customer service.

I can't make a request.

I have everything about my account but pubg support team can't find a solution to my problem.

[sacred owl]

Where I can find PUBGM Port Forwarding? I need help ASAP!

[brazen cradle]

Unfortunately I am not equipped to know that information . But, definitely not here bud.

[sacred owl]

Okay thanks for letting me know 🙂

[brazen cradle]

You are welcome

[azure skiff]

@brazen cradle no why
I am unable to use my wifi
The game is showing this

But when I use my phone data it work perfectly?

[azure skiff]

Any <@&481161015728406538>

[celest shadow]

Please contact your Internet service provider.

[azure skiff]

But everything is fine 40 ms good ping!
What else?

[azure skiff]

.

[celest shadow]

The error code in your screenshot means that the game is unavailable in your region.

[azure skiff]

?

[celest shadow]

You can contact your Internet service provider, this is not an issue with PUBG MOBILE.

[azure skiff]

What's this

[vagrant onyx]

@azure skiff hey where you live ( which country ) ?

[azure skiff]

Pakistan

[celest shadow]

Please refer to my message, @azure skiff.

[sharp plank]

Question, When will 90 fps come to iphone 13, I have just have the normal. I dont want to have to buy a pro max just for 90 fps.

[vagrant onyx]

Worried

The global version should work for you

( also if you using vpn or other stuff you have to turn off )

Also try to log in from other device or try different wifi connection if you have

[celest shadow]

iPhone 13 has a 60hz display, therefore it is in the unsupported list of devices for 90 FPS in PUBG MOBILE.

[sharp plank]

Oooo

Thanks

[azure skiff]

No VPN,i reinstall the game, I will try to login other device 👍

[azure skiff]

Thank you 🙏

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rare sun. You can also submit a report in #old in compliance with the channel's pinned instructions.

[graceful tree]

@celest shadowmy account was unnecessarily banned for 10 years , What should I do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @graceful tree.

[deft shuttle]

I need help <@&481161015728406538> and @lime juniper

[azure skiff]

Thanks

[celest shadow]

How can we help you?

[deft shuttle]

@celest shadow today i submit form for content creator role in this server but a guy DM me and ask me he is official tencent support team and fill again form

[woven magnet]

Aye @celest shadow I got sm serious issue

[deft shuttle]

i think he is fake guy

[lime juniper]

Can we get the user identification of that player on the ground and your own, and the number displayed in the bottom-left corner?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @woven magnet. Remember to read through #faq before asking questions in the support channels.

[rare sun]

It randomly

[woven magnet]

My account was supposed to be unbanned tomorrow after like 365 days I checked by logging in using my twitter last week it showed 11 may… I just logged it and it made a new account insteaf

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woven magnet.

[celest shadow]

Please do not fill in the form they sent as they are not from Tencent. If they ask you to fill in your e-mail address or password, they are scammers attempting to steal your account. Keep a safeguard of your accounts.

[deft shuttle]

@celest shadow please check DM i sent you Screenshot of chat

[deft shuttle]

Thank you so much sir ❤️

[rugged brook]

I offered my account for sale and someone contacted me to buy it, and after we agreed to sell and the buyer took my account data, personal accounts and personal information and was banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rugged brook.

[marble hull]

Hello dear pubg team,

My account was stolen by hackers. My social network links in my account have been deleted.

I can't recover my account can you help me please.

[storm flume]

Please contact the customer service for further assistance, @marble hull. Refer to subpoint 5.4 in #faq for further information.

[marble hull]

By the way, all the information about the account, the items in my account, the old name and pictures of my account are available.
Customer service cannot help.
All the purchases in my account are available to me until they are stolen.
ID number 5666523607
Can you please help?

I tried every way, my account is very valuable to me.

[lime juniper]

Thank you. What is your user identification?

[rare sun]

My ID: 5236612786 for other player it ramdom i can't

[fathom venture]

Is here anyone able to unlink gmail if u got hacked? Or anything else ? Pls dm me 🥲

[lime juniper]

Did you happen to see the username of the other player?

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[lime juniper]

Of the player on the floor.

[rare sun]

Number 2

[lime juniper]

Is that the player on the ground? MeatballMan?

[fathom venture]

I done that but will it work?

[lime juniper]

Was this a livestream or a pre-recorded video, @rare sun? Are you able to pull a high-resolution clip of the original video and upload it here?

[celest shadow]

If it is processing your request, please wait patiently.

[rare sun]

it bot

Here live URL https://www.facebook.com/michaelfeeds/videos/1208806196617919/?comment_id=1209171146581424&notif_id=1652163352144060&notif_t=video_comment&ref=notif

[lime juniper]

When in the livestream did it happen?

[fringe cave]

@cyan citrus sir i want to change 3rd email but it's login days refreshes after 8 days whats the problem

[rare sun]

15:37

[jade nest]

Are the patch notes available on official website or anywhere else? Not talking about the video,the written patch notes.

[lime juniper]

Yes, but we will officially publish them on our social media channels (including here) later.

[lime juniper]

Thank you very much for bringing this to our attention. We will investigate the issue and determine whether the player cheated or if it was caused by another factor.

[vagrant onyx]

Its a bot

How can a bot cheat

[rare sun]

yes his bot

[lime juniper]

Oh. Got it.

[rare sun]

most wlc

[jade nest]

Alright,thank you.

[cyan citrus]

Are you asking about device login requirement?

[fathom venture]

Could u help me maybe to 😅 im not sure if i can do anything but maybe u can get this info faster to pubg

[brazen cradle]

Hello, How can we help you ?

[cyan citrus]

We unfortunately will not be able to help you with compromised or stolen accounts through the community. You may try to contact the customer service again. Your other option is to create a new account and continue playing the game.

[fringe cave]

i want to change my 3rd email but after some days it's start from 1/15

[cyan citrus]

What is your current progress, @fringe cave?

[cyan citrus]

Hello! How can we help you?

[fringe cave]

before it's 8/15 but now it's start from over 1/15

[azure skiff]

Can you see@cyan citrus what the rank is this player

[cyan citrus]

Does that happen again and again? How many times did you face this issue? Also, you have to make sure that you log into the account with same device for 15 days.

[cyan citrus]

I believe it is Gold 1.

[azure skiff]

But there is Ace

[fathom venture]

Maybe u got hacked like me checkout the logs

[fringe cave]

Yeah It's Happening Again And Again I Have Tried 2 to 3 Times Same Results And I Am Using My Account In Same Device

[night cloak]

Yo I jus got an achievement and they gave me 2 old premium crate, where can I covert them to the newer one?

[cyan citrus]

Oh, got it! Seems like a visual bug. What is your server and the server and the server of the other player?

[fringe cave]

I Have Seen There All Devices Are Mine

[azure skiff]

My: middle East
Friend: don't know

[brazen cradle]

They are currently working on a solution for this, stay tuned for updates.

[night cloak]

Aight 👌🏼

[cyan citrus]

From where did you download the game?

[fringe cave]

Playstore

[cyan citrus]

Please do a Routine Repair of the game from login menu, clear game cache, restart your device and try again, @fringe cave. If the issue is persistent, reach out to the customer service in-game for further assistance.

[fringe cave]

Sir I Have Changed Email In My Second Account But IDK What's The Problem With This Account

[cyan citrus]

Please refer to my previous response again, @fringe cave.

[fringe cave]

Okay I Am Trying With Your Method

[fringe cave]

Thank You So Much For Guiding Me

[cyan citrus]

You are welcome!

[valid ingot]

offical time and date of release of pubg mobile 2.0

[storm flume]

Please refer to this channel's pinned messages for further information, @valid ingot:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[brazen cradle]

Exact details of it is not out. But, having a mic would help and serve the purpose.

local times differ.

[celest shadow]

The time is displayed in your own time zone.

[brazen cradle]

Register now using the link.

it would be in 6 hours, yes

Its the time the event will be held.

You are welcome.

[broken coral]

@brazen cradle hi there expected date for update ?

@brazen cradle becoz we have tournament Loopcup championship 14 may its might be problem for us

[brazen cradle]

Keep a close eye in #news

[storm flume]

Please refer to this channel's pinned messages for further information, @broken coral:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[broken coral]

@brazen cradleok

[brazen cradle]

check the pinned messages for exact time and dates for the respective regions and devices.

[broken coral]

@brazen cradle got it thank you!

[brazen cradle]

You are welcome.

[meager pumice]

Yes cool and what i can od now with that

I cant reedem anywhere

[brazen cradle]

@meager pumice They are working on a solution for the coupons bro. Just wait a bit.

[meager pumice]

Will i get that coupons in new version in new update when it comes

[meager pumice]

Nice thanks to them

[brazen cradle]

Thank you for your patience

[compact oar]

It is planned to reintroduce this event in the future.

[meager pumice]

Ty guyss

[fiery zenith]

I have a question

Anybody

[cyan citrus]

Please state your question.

[brazen cradle]

what do you need help with ?

[fiery zenith]

How many teams will win in pmco

?

[brazen cradle]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[white galleon]

my account was hacked help

No one in support is helpful.

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @white galleon.

[white galleon]

no help there

[gray sage]

When 2.0 is comingg

[white galleon]

i have access to the account i just need to delete the linked gmail and i forgot gmail

[storm flume]

Please refer to this channel's pinned messages for further information, @gray sage:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[cyan citrus]

We unfortunately will not be able to help you with compromised accounts through the community. All we do is to redirect you to the customer service.

[agile sundial]

What time is the update coming our in est

[white galleon]

where can i get

@cyan citrus

[cyan citrus]

Get what, @white galleon?

[storm flume]

Please refer to this channel's pinned messages for further information, @agile sundial:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[white galleon]

I have access to the account My twitter account was stolen and they are logging in from there I do not have access to the connected gmail

[cyan citrus]

Does the Twitter belong to you, @white galleon?

[white galleon]

yes mine was stolen alone

When I click on twitter from the phone, I can log in again.

[cyan citrus]

To start with, please reach out to the customer service of your social media account, @white galleon. For compromised Twitter account, you may refer to the following article or submit them a support ticket. If there is an unauthorized method linked to the account, please reach out to the customer service in-game for further assistance and to remove the unauthorized access from your account.

https://help.twitter.com/en/safety-and-security/twitter-account-hacked.

[clever rampart]

Hello, I have a problem, the e-mail of qualification has reached all my team members, and I have not received anything, and the qualifiers that have passed, I have not played anything. I had a problem with the protection program that happened to everyone, and now I have not received any e-mail containing qualification messages from esl. Is this a problem or something normal? I get anything?

[cyan citrus]

Are you asking about PUBG MOBILE Club Open, @clever rampart?

[clever rampart]

Yes like my friend

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for questions regarding PUBG MOBILE Club Open, @clever rampart.

[leaden shore]

how to fix Failed to Login twitter ?

[sullen lion]

i think the twitter must be down for a while. kindly wait or try installin app then login via pubg. Kindly wait it can solve the issue.

mostly it will be done. Happens to me at times.

[sullen lion]

nice.

That wud be nice. ❤️‍🔥

[full zenith]

Hey I am facing an issue that I can't get verification code to change password or link my number from a week now I live in Pakistan what is the issue

[grand hedge]

Yes

[leaden shore]

its working fine in my Phone But in Pc i have the issue

[night cloak]

Update coming ??

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[cyan citrus]

Are you using GameLoop emulator?

[leaden shore]

yes

gameloop.com

[jade nest]

Hello @lime juniper , sorry to disturb you.
I was wondering if top highlights feature is still obtainable because i already reached crown and i didn't recieve it and frozen told me it's because of country. And he received it by filling out a form and i wasn't active back then when the form was released. I like that feature and i kind of wanted it...

[paper pebble]

Why have we not received an invitation from pmco? <@&481161015728406538>

For Middle East

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for questions regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm, @paper pebble.

[cyan citrus]

Please download the Twitter application from App Market of the emulator, log into the account using the application and try again.

[marble hull]

How do I recover that account with my labor?

[cyan citrus]

Please add more details about the issue you are facing, @marble hull.

[quasi anchor]

@cyan citrus did pubg change s4 Face of the character female!

@cyan citrus

[marble hull]

My account has been stolen by unknown persons and the social media network in my account has been deleted. I cannot access my account in any way. I have all the information I have, including the UC invoices uploaded to the account, the pictures of the items belonging to the account, and the old username. I also have friends who are in popularity. How much more information can I give?

[cyan citrus]

You have already been answered for the same issue multiple times, @marble hull. There is nothing we can do to help you with compromised accounts through the community. Please reach out to the customer service and avoid repeating the same questions regarding compromised accounts in the community channels.

[cyan citrus]

No information regarding this.

[quasi anchor]

Ok tnx

[cyan citrus]

You're welcome!

[leaden shore]

lol tell me something new Please

[quasi anchor]

Have a good day!

[marble hull]

I'm sorry, but how do I solve my problem?

[cyan citrus]

We only provide community support for mobile platform. For further assistance with GameLoop., please visit their website.

[storm flume]

Please contact the customer service for further assistance, @marble hull. Refer to subpoint 5.4 in #faq for further information.

[leaden shore]

okey Thank u

[cyan citrus]

You are welcome!

[compact oar]

Did you fill out this form?
https://forms.gle/5tfJVAYDrKCYM26o7

[leaden shore]

man is any glitch on 22 april me and my friend many people got ban 7day for no reason bronze V

[polar marsh]

Please refer to the private message from @polar marsh for further information, @leaden shore.

[marble hull]

As a result of the effort I put into my account, my account is stolen and you say that there is nothing you can do.

unjustly

[jade nest]

Nope

[cyan citrus]

Yes, we can't do anything through the community, @marble hull. Please contact the customer service. Also, your account security is your own responsibility.

[jade nest]

Filled that form now.

Any ETA for that?

[round dove]

Plzz tell me pubg 2.0 release date

[storm flume]

Please refer to this channel's pinned messages for further information, @round dove:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[round dove]

Ok thank you

[storm flume]

Please refer to this channel's pinned messages for further information, @rugged ocean:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[dusky elbow]

Hi! After reinstalling the application, the wrong region was Asia instead of Europe (I'm in the Czech Republic). Please tell me how to change the region to Europe without waiting for 60 days?

[sick shale]

You can't skip the cooldown period.

[dusky elbow]

But I can't play, ping is very high

[sick shale]

Unfortunately there is no way to change it before the cooldown period ends. You can play with your friends if they set the server you desire.

[frozen idol]

[ocean beacon]

How does the na server Pmco 2022 work? I haven’t receive any email yet? Are we allowed to change roster?

[pseudo dirge]

Where is the Arabic server?

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for questions regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm.

[cyan citrus]

Please refer to #735483472432594994 sub point 3.1 for regional communities.

[woeful kite]

Twitter login problem is a known issue with gameloop.. what you can do is to link your account to for example Facebook or Google.. And use that to longin via gameloop.. also you can send them a message to their Facebook page.. they will respond and actually they are very helpful..

[analog tiger]

why did i get ban for no reason? i don't play pubg every day i play with my friends for fun but recently i have forgot the update my gameloop there for they give me 10 years ban? unaccepltable. lots of people Hack the game and they don't get ban but i don't use anythink but i got ban? they have done this 2-3 time before as well and they give my account back, why again? PUBG ID: 51435580998

[polar marsh]

Please refer to the private message from @polar marsh for further information, @analog tiger.

[woeful kite]

Hello.. Someone sent me a message claiming the are Tencent support.. they asked me to fill a form where I'll put my credentials.. login plus password.. I'm no idiot I didn't fell for it.. but I'm sure others will

[sick shale]

Please provide us their id in #discord.

[tight hill]

Hi support can I know is that iPhone 13 pro 90FPS lag issue finally being fixed in update 2.0

We waited almost 4 months for you to fix the issue

[sullen lion]

Dont fill forms if someone asks for it in dm discord... Its scammers. Many have lost the account Kindly be safe and keep ur account safe from fraudsters...

Also do the id report in discord as mod told you.

[sullen lion]

We will only know about that, when the update comes. im too waiting for that. Idk whether it is fixed, 95% not, but lets se...

[dry torrent]

Why community massage is not working

[sullen lion]

Download , twitter app from gameloop browser. And login twitter app, then login through gameloop, it might help you.

[sullen lion]

Im sorry bro idk about the issue. Many face this nowadays, @cyan citrus Could you assist him?

[frozen trench]

In my #copyright it says you don't have permission to send massage even I have another discord account I'm other with other email and number I'm facing same problems in my both phones

[sick shale]

The #copyright channel is currently locked, come back later.

[frozen trench]

Unlock time ?

[sullen lion]

@sick shale can you please assist @full zenith in this query..???

Sorry if he was already been answered.

[gaunt cipher]

Hey, my pubg mobile account got hacked, now i have my linked email back also apple linked but i cant get through the secondary verification he linked his phone number on my pubg mobile account and i cant get any help from customer service

[sick shale]

Please contact the customer service in-game for further assistance.

[coral pendant]

Is there a list of devices that will increase the FPS in the New update ?

[sick shale]

Unknown. Is there any emergency situation?

[frozen trench]

Yes it's an emergency I urgently need to talk with @lime juniper

[sick shale]

What's it?

[coral pendant]

@sick shale

[slow ruin]

hi
how i can link my account in the game with my discord account

[sick shale]

There isn't. You may check the patch notes from #news if there's any information can help you in this regard.

[sick shale]

You have to download the game from the official website.

[frozen trench]

@sick shale I got copyright strike by mistake because I made a config video 2 years ago this video gain only 30 view and I deleted this video few months ago but still I got copyright strike and now my channel is in danger I apologize for my mistake I did 2 years ago.

[slow ruin]

link?

[sick shale]

https://www.pubgmobile.com

[gaunt cipher]

@sick shale

[slow ruin]

I have another question
what is max fps in game

[sick shale]

90 and it's available to certain devices.

[sullen lion]

Have u tried logging in with your apple id? As you told you have your apple linked. And the other user has only linked his number?

[slow ruin]

So 120 frames isn't real?

[sullen lion]

its 90 and in most devices is 60..

[sullen lion]

Not at all.

[gaunt cipher]

I can log in but i cant get through the secondary verification

[sullen lion]

People use config and get banned. Dont use it so you have ur account with yourself.

[sick shale]

Would appreciate if you don't interrupt us here, @sullen lion.

[sick shale]

It's not.

[sullen lion]

Okay

[slow ruin]

tysm bro

[frozen trench]

@sick shale Can u help me please if my channel is getting deleted then my whole life getting ruin my life is depend on my channel

[sick shale]

Refer to the FAQ articles in this message: <#questions message>.

Should you have any further questions, please contact customer service.

[sick shale]

Please use the #copyright when it's open again.

[gaunt cipher]

I tried them all but still i cant get any help 💔

Where can i find the main pubg mobile headquarters?

[sick shale]

Such account related issues cannot be handled through the community.

[frozen trench]

@sick shale tell me one thing is Tencent remove strike from my channel Because I did this mistake 2 years ago and after that I never promote any hack or anything illegal , me and my family we are so much depend on YouTube

[sick shale]

Please refer to my previous message and be patient.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @frozen trench. We may otherwise have to mute you.

[wintry viper]

Why I can’t redeem those coupons anymore, but the game just gave me them.?🤔

[cyan citrus]

The event to redeem the old coupons has already ended, but there are plans to reintroduce the event in the future, @wintry viper.

[balmy wolf]

Because the exchange period ends now the last date was 7 May 2022.

[wintry viper]

Nice, so you get a coupon that you cannot redeem or delete or do anything, so stay on your inventory? Brilliant 🫠

[balmy wolf]

It's will stay on your inventory until the new exchange event noy comes.

[cyan citrus]

As mentioned earlier, it is planned to reintroduce the event in the future, @wintry viper.

[white galleon]

pubg mobile a very valuable account was stolen i can't access in any way and i sent emails and requests everywhere, no help

[storm flume]

Please contact the customer service for further assistance, @white galleon. Refer to subpoint 5.4 in #faq for further information.

[ivory ice]

regions update time please?

[storm flume]

Please refer to this channel's pinned messages for further information, @ivory ice:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[solemn cedar]

@junior birch Salam sir my PUBG account was hacked and I want to recover my PUBG account please help me

[storm flume]

Please contact the customer service for further assistance, @solemn cedar. Refer to subpoint 5.4 in #faq for further information.

[solemn cedar]

@green agate Sir need help

[random moss]

Does anybody know how to slove this problem

[solemn cedar]

@azure epoch need help please

[jaunty elbow]

#unbanned_abumashal

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jaunty elbow.

[icy swan]

Hey I need help on my account

[flint spindle]

!help

How can i know my uc reduction amount?

[solemn cedar]

Please help me my account was hacked

[flint spindle]

#questions please help i am unable to buy uc in my account

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[flint spindle]

I already did that that is always on a bot replying

[icy swan]

@celest shadow it does that with me also

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[flint spindle]

I have tried contacting them several times but it always ends up with same answer to wait and i have been waiting for more than a week now

[celest shadow]

We are unfortunately unable to provide you assistance regarding in-game account issues through the community as the moderators of this Discord server are not affiliated with the customer service.

Please wait patiently for a support agent to respond. We advise you to only purchase UC in-game or through https://www.pubgmobile.com/pay. You should not purchase anywhere else. Thank you for understanding.

[tawny swift]

It’s 10th , May and I have not receive any Email for PMCO group stage qualification ,yet.
How long does it take to receive?!

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for questions regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm, @tawny swift.

[radiant fox]

@cyan citrus Please, my email is stolen. I want it back

[storm flume]

Please contact the customer service for further assistance, @radiant fox. Refer to subpoint 5.4 in #faq for further information.

[lusty sleet]

Can someone please help me get my account unbanned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lusty sleet.

[slender scarab]

one question, unintentionally i change the server of pubg to KR/JAPAN, but it has high ping, can i change to EUROPE again without waiting 60 days? if i can’t i understand it’s my fault

[cyan citrus]

Sadly, no, @slender scarab. You will have to wait for the cool-down to be over.

[slender scarab]

okk, no problem

[viscid path]

Hi, there is an account which was connected to twitter and now the account deleted bt twitter, how he can get the pubg account back?

[cyan citrus]

Do you have any other login method connected with your PUBG MOBILE account, @viscid path?

[viscid path]

unfortunately no, but i have the pubg ID and the original email

[cyan citrus]

If you do not have access to any login method, it may not be possible to regain access to your PUBG MOBILE account, @viscid path. For further assistance with this, you may contact the customer service of your social media account: https://help.twitter.com/. Your other option is to create a new account and continue playing the game.

[viscid path]

Thanks

[cyan citrus]

You are welcome!

[brazen cradle]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[night cloak]

what can i delete to make the game less laggy/stop frame drops

if possible^

Hi to all, why is nobody getting banned ? What's going on ?

im almost outta storage

[cyan citrus]

It depends on your preference, @night cloak. Anything you would think is not necessary, you can delete it except for the maps and game mode resources.

[night cloak]

do i need classic graphics pack

or na

idk what it does/has

[pine elbow]

Who can you talk to when you're unfairly banned?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pine elbow.

[karmic halo]

@cyan citrus can i get pubg mobile southasia wildcard spring split discord

[night cloak]

When will the metro be added?

[cyan citrus]

Are you asking about PUBG MOBILE Club Open?

[karmic halo]

Yes

[cyan citrus]

Could you please elaborate?

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for further assistance with this.

[elfin cosmos]

5606421377

[junior birch]

Hello! How can we help you?

[sharp glade]

Hello, I lost my account, or rather, another player is playing on it now, he unlinked my Google account, and now I have lost access to this account. The only proof that this is my account is the receipts for purchases on Midas buy. Help me please, I don't know what to do, time and money have been invested in this account. Thanks in advance

[storm flume]

Please contact the customer service for further assistance, @sharp glade. Refer to subpoint 5.4 in #faq for further information.

[shadow relic]

Hello

I’ve been buying uc and it literally takes the money out of my bank and never gives me

How do I fix this I’m really annoyed

See there’s the 21.99 for the 1800uc

But it never shows up

They just took my money and I can’t get the uc

[storm flume]

Please contact the customer service for further assistance, @shadow relic. Refer to subpoint 5.4 in #faq for further information.

[shadow relic]

Thanks ig..

[timber harness]

@PUBG MOBILE#5879

[shadow relic]

This game is actually aids

Pubg really just took my money and give me no uc

[cyan citrus]

Please reach out to the customer service for further assistance, @shadow relic.

[cyan citrus]

Hello! How can we help you?

[little socket]

@lime juniper

[shadow relic]

Thank you bro

[cyan citrus]

You are welcome!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @little socket. Remember to read through #faq before asking questions in the support channels.

[little socket]

@cyan citrus You told me yesterday that the problem will be fixed if I download apk from pubg mobile site, I downloaded and installed it, it detected as a 3rd party, I deleted the game again and downloaded the game from huawei appgalery. I want my account to be examined for my problem and my problem to be fixed.

[cyan citrus]

What do you mean it detected a third party, @little socket?

[little socket]

I mean, you sent a link yesterday, I downloaded the game from there, it was perceived as a 3rd party because the problem will be fixed.

[cyan citrus]

That was the download link from the official website, @little socket. What do you mean that it was perceived as a third party?

[simple pike]

السلام عليكم

[storm flume]

Please do not use languages other than English, @simple pike. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[little socket]

I mean, huawei detects the game as 3rd party no matter where I download it other than appgallery, it bans you because you changed the game and game data.

[simple pike]

I need Arabic support please

[cyan citrus]

Downloading the game from official sources should not cause any issues, @little socket. You may need to scan or reset your device instead. If you are still facing the same issue, please reach out to the customer service in-game for further assistance or submit a report of the issue through #old in compliance with the channel's pinned instructions.

[cyan citrus]

Please refer to #735483472432594994 sub point 3.1 for regional communities.

[little socket]

I just bought my device, there is no problem with the device, I have this problem in my own account, I mean, I want my account to be examined and this bug problem to be fixed.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @little socket. You can also submit a report in #old in compliance with the channel's pinned instructions.

[merry finch]

Please when is the update 2.0 coming out

[brave wolf]

Look #news

[robust jay]

I opened a new luck box that appeared today and on a guaranteed new item (open 95 times) I got a second item - a headdress, although I already had a headdress, and not only a suit, and it should have fallen out, because in the description of the box it is written that you are guaranteed to get a new item! please help me to solve this problem.
At the time of opening the guaranteed item (95 discoveries), I didn’t have only a suit and it didn’t fall out to me, but a second item fell out - a headdress.

[merry finch]

Thanks

[fleet wigeon]

Sorry to say that but it doesn't work like that. Its not you get guaranteed what you don't have, its upon your luck what you get.

[robust jay]

sorry, but I thought I was getting a new item, it says so

if it hadn't been written that you were getting a new item, then I wouldn't have any questions. this sounds like a scam

[fleet wigeon]

@robust jay it means you will get new item from crates not a new item you don't have.

[robust jay]

ok, thank you for your answer. it would be nice if the developers added a clear description to the cases)

[fleet wigeon]

Well, you can suggest them in #old .

[robust jay]

Ок, thanks

[night cloak]

Can you help me, I have been unfairly banned without using any kind of hacks for an illegal purpose

Hello, I have a problem. When I want to send a popularity to my second account, a message comes up saying that the gift could not be sent. The target has blocked you, knowing that from my second account, I can send to the first popular account, but the opposite is not possible. Please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

What's the point?

[green karma]

Hey guys there any solution to unlink email gurrented i lost my email i tried anything but pubg cant removing it.....☹️

[versed helm]

@covert remnant update date is 11 or 13 may ??

[covert remnant]

It will start rolling out today and everyone will get it by 13th.

[versed helm]

ok i understand it thank you

[meager stump]

Hi there I can’t find my Discord Numeric ID

Where can it be found ?

@covert remnant

[versed helm]

734069346854240288 @meager stump

[meager stump]

Thanks

[exotic phoenix]

Ayyyy

Ping me

[cedar flower]

Hi Olivia, could u help me?

[covert remnant]

Yes?

[cedar flower]

Hi Er for the cover meaning of life. I realised everyone has their YouTube thumbnail uploaded

However mine was not, it was sth else. Could u help me to change it?

Mine is Naomi Ham. This is my YouTube thumbnail.

Now the current Pubg thumbnail is this.

[covert remnant]

That is strange. Did you recently update your thumbnail?

[cedar flower]

No I didn’t…. It was that thumbnail from the start..

But everyone else’s’ thumbnails are their respective YouTube’s thumbnail

[night cloak]

<@&481161015728406538> fix the recall in ranked livik non-event

[covert remnant]

@night cloak Make sure not to mention the moderator role for game related issues. Only related to this server. And, for any bug reports, please use #old.

[covert remnant]

Alright. Let me find out if it’s possible to update it.

[cedar flower]

Alright thank you so much. Rlly hope it can be updated.

Do u want me to send the pic of the YouTube thumbnail here? So they can directly upload (if can. Hopefully can)

[covert remnant]

Feel free to share so I can relay the message to the community team.

[cedar flower]

Alright

This

[night cloak]

shes cute

[fathom void]

[near maple]

Pleaae anyone knows pmco qualifier scrims

[brazen cradle]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[misty olive]

Latest Beta ?

[storm flume]

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @misty olive. For more general information, please refer to https://bit.ly/3BT8RKg.

[lime juniper]

Sure. We will grant the access shortly.

[jade nest]

Thank you so much 🥰

[cedar wave]

Welcome

May I know when the pubg update will be released?

[storm flume]

Please refer to this channel's pinned messages for further information, @cedar wave:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[tawny hare]

where can i go for help?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tawny hare. Remember to read through #faq before asking questions in the support channels.

[gilded quail]

Problems with high & low toss 4 fingers vs thumbs

[lime juniper]

You can now claim it within your in-game inbox. Enjoy!

[red nymph]

When i will get update