questions

[sullen lion]

How you lost your email?? you dont remember? or how?

if u know you can because it sends verification codes to the linked email

although the account must be logged in game for 15 days and right now logged in with email then u can opt for change option

but still u cant change without knowing the email id u have linked...

you could also try contacting in game customer support for the change in email ids.

hope that might help you!

[night cloak]

do AirPods wrk in pubg

Work*

[sullen lion]

yes it does

you can use airpodss or earpods

[night cloak]

ty

[sullen lion]

Although you can face a minor lag in sound, still wired is best

any bt device can cause a small lag...

[night cloak]

ty ty

@sullen lion which airpod I best tho

[sullen lion]

I havent used one, so i cant give u blind options without trying...

[night cloak]

Anyone know how to join rp team?

Since it's late now

[open hinge]

Thanks

[sullen lion]

I use bt headphones.. i face lag minorly

[sullen lion]

Is it possible if the dte is there i can tell u how

[night cloak]

@static sleet how can I join rp team now!

[night cloak]

You know how?

[sullen lion]

Hey im sorry jus checked

the event date is over

@six

@night cloak

[steel igloo]

I have my login and funny enough my email and social media was never hacked I don't know how it happened but it was after I tried to change region. I try to login but I need the code from the mobile number that was linked it's frustrating, I really put quite a bit of money into the game and I've been playing since season 4

[night cloak]

Yh I know that's why an asking if there's a way I could join

[sullen lion]

Maybe next time join my team!!

[sullen lion]

Not possible

you cant join after an event ends bruhh!!

[night cloak]

Damn... No more??

[sullen lion]

Yess for sure no.

[night cloak]

Ahh f

I really wanted those rp cards

[sullen lion]

So if u have the linked mobile number which the code gets, try submitting proofs to the company and retrieve back the number, so you can start from there...it can work...

[sullen lion]

just buy a prime subsription and u can buy rp cards 5 per week! for bp! per card is 5000bp!

[steel igloo]

I can't see the number it just shows ***** and I submitted receipts and everything to customer support but never heard from them

[sullen lion]

i can feel u! sorry for the loss though! :(

[steel igloo]

Yeah bro really unfortunate

[night cloak]

The 5$ one?

[sullen lion]

You can try contacting the respective social media!

[night cloak]

Or is it 2$ @sullen lion

[sullen lion]

and can submit proofs regarding media hack..

[sullen lion]

this one i think. Prime not prime plus.

and its auto renewed every month, so make sure, u cancel if u want to...

[night cloak]

Ohh betbet

I might check that

[sullen lion]

Yeah! Hope u get wat u wanted the rp cardss.

[night cloak]

Bruh only 2 weeks left tho

[sullen lion]

you can get 15 cards..

[night cloak]

OmaGad

[night cloak]

How?

[sullen lion]

#offtopic

[night cloak]

@sullen lion

Come back bro

Welp me

[brazen cradle]

As I understand. Yes.

[ornate grail]

Okay thanks

[brazen cradle]

You are welcome. Please let me know of the developments.

[night cloak]

i can't remember on which email i linked my account and i can't recognize

[sullen lion]

So then try logging in with all email ids u have from a different device... :( if it does, then ur luck other than this only if u have the email id wit u you can change, because it does semd verif codes..

[ornate grail]

Ofcourse i will after few hours

[night cloak]

can we do unlink to this email i have the access to the social media links but i want to unlink this email ??

[sullen lion]

U can only change not unlink, i have my mail linked but i login wit media.. Leave it as it is and dont worry

They can add unlink in future, wait until u get it

[night cloak]

can i change the email link in this case and i can't remember the last one??

[sullen lion]

im sorry, idk that, i think u need to remember the prevoius email for security reasons.. idk u could ask someone who did it...

[primal igloo]

hello there

[sullen lion]

hello

[brazen cradle]

Hello, How may I Help you ?

[brazen cradle]

Hey , How may I help you ?

[primal igloo]

my account pubg banned and i don’t know why

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @primal igloo.

[brazen cradle]

The concern person could file a claim regarding that.

[sullen lion]

i replied to the above mesaagee🥶

[brazen cradle]

Ah, I understand.

I understand. Unfortunately, I am not equipped to know or provide that information.

[cyan citrus]

Accounts are suspended due to the violation of the terms of service of the game. You can find the terms of service of the game here: https://www.pubgmobile.com/terms.html. You may also refer to #faq sub point 2.12 for more information. The user that asked the question has already been answered accordingly through private message.

[sullen lion]

english bro.

[autumn parcel]

Hello i want to change my email linked .. cause i dont remember previous email

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sullen lion]

u can mostly chamge only if u know. and have the login with same id for 15 days and presently logged in with the same email...

[autumn parcel]

Whats an id??

[sullen lion]

email id.

same email id for 15 days and present login with same email...

or else link with social media account and logout from email and login via social media...forget about using email.

[autumn parcel]

But the email is important for my account ..

So i need to change it

I have all the social media account

[sullen lion]

u neeed to know what email u linked in and logged in, so it sends verification code to the previous and current email id u r wishing to linked in...

[frank burrow]

While Redmi Note 8 Pro is Overly Supported, Redmi Note 9 Pro Is Not Overly Supported. I'll be glad if you help.l

[sullen lion]

:(

[clear quartz]

Hi, is there any form to submit to where an account got 10 years wrongfully banned? We have video evidence, many thanks in advance!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @clear quartz.

[sharp wagon]

Welcome My account got banned why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sharp wagon.

[crisp venture]

How to remove this download button.Everything i have downloaded but still shows this please help

[manic marlin]

@polar marsh

@polar marsh I had pm you

[magic pasture]

The screen still like this when i try join with Twitter any help

[cyan citrus]

Please try to log into the account with Apps and Sessions option available as shown in your screenshot. Restart your game and see if it will make any difference.

[quaint shoal]

@polar marsh hello, i got a banned account linked with my facebook account long time ago and i understand i deserve the ban so i would like to unlink it from my facebook account so i could link my facebook with my new pubg account, thanks alot

[cyan citrus]

You cannot remove it at the moment. You may provide your feedback regarding this through #old.

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @quaint shoal.

[cyan citrus]

Hello! How can we help you?

[cyan citrus]

Hello! How can we help you?

[manic marlin]

I was playing metro Royal with few friends and got killed by a group of cheaters. Then I stuck on the screen going back to lobby for few mins. I killed app to reopen and after that I can’t go into metro Royal lobby. It kept display msg saying it’s beta feature and I was not invited.

[manic marlin]

I did not get any notice or e-mail. So I am not banned or suspended or anything. And we never cheated or anything either. So not sure what’s this about.

[topaz cape]

I had a similar situation. I was probably killed by a cheater because he was shooting with the Mk14 in a bubble, I was strong at a distance of about 200m, I died so much that I turned off the game and in the morning when I entered I noticed this error

[warm temple]

Hello. Here can help with the mail problem?

[sullen lion]

i think u have not downloaded metro royale .. check that...

[sullen lion]

unfortunately no.

[quasi bloom]

why don't I have this button? Ukraine region, what to do to make it appear?

[quasi bloom]

@sullen lion @cyan citrus

[vagrant whale]

Hello I’m need helping

My account take Ben I’m need please receive my account any help please

[umbral summit]

a question

[magic pasture]

Im delete the game and download twitter and try still same thing

[umbral summit]

It is that from one moment to another it no longer lets me enter metro royale what do I do?

[night cloak]

heya im new around here, is there a place where i can go recruit people for matches?

[willow plinth]

@support hi guys i change my server by mistake and now i can't play cuz high ping i need some help

[sullen lion]

@night cloak the rp team event is not over yet. It ends on 4th may, just find some person with a team. Also, click on the last banner to go into this... Hope it helps you.! You were misinformed earlier. I saw just now so reporting you!

[willow plinth]

@green agate @covert remnant hi guys i change my server by mistake and now i can't play cuz high ping i need some help

[storm flume]

Please contact the customer service for further assistance, @willow plinth. Refer to subpoint 5.4 in #faq for further information.

[green agate]

#activities

[soft blaze]

I wann change ragion of my account and I can't and I can't too add phone number so what should I do and I really have to changed it

[iron grotto]

i use iphone i dont have any connection with google

[covert remnant]

@soft blaze What is your current region in-game and what is your region now?

@iron grotto For prime plus issues, wait up to 48 hours.

@night cloak Unfortunately, you will need to wait 60 days. There’s no way to revert this change before the cooldown.

[soft blaze]

none regain I can't see it in game

[covert remnant]

@soft blaze You do not remember which country you visited in the past? Travel a lot?

[soft blaze]

Egypt only

I just wann uesd phone number for saf my account

[covert remnant]

Phone number isn’t available in every country, unfortunately.

[soft blaze]

but i can't cuz I thing that error cuz of Region

[soft blaze]

I know about it so I wann changed it to make it available

[covert remnant]

@soft blaze Country change is not available to Europe region at the moment.

[soft blaze]

I know that I wann change ragion that all

[covert remnant]

You cannot if it is not showing on your account.

[willow plinth]

@covert remnant I changed my server by mistake any help please

[covert remnant]

@willow plinth You will need to wait 60 days for the cooldown. Meanwhile you can play with your friends to get less ping.

[willow plinth]

ok

ty

[tawny ravine]

How to be pro 🙂

[umbral summit]

hi, I need help

[covert remnant]

@umbral summit Aloha! How can I help you?

[covert remnant]

Keep playing.

[tawny ravine]

Ok

Ty

[umbral summit]

is that me and some friends do not let us enter metro royale

What could it be

[covert remnant]

Metro Royale is not available to everyone at the moment, unfortunately.

[umbral summit]

But yesterday I could play and today I can't

[covert remnant]

The server switch between different players, based on some unknown factors, unfortunately.

[umbral summit]

Ah Ok. Thank you very much

You don't know if that will take away from us?

[vivid eagle]

What’s this beta testing thing that keeps me from playing metro?

[ripe latch]

I have a question 🖐️

[scarlet flax]

problem is, that account is on global version so yea

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ripe latch. Remember to read through #faq before asking questions in the support channels.

[vivid eagle]

What is the beta testing thing that keeps players from playing metro

[night cloak]

Nadie habla español aquí no:(? Necesito ayuda en algo

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[median forge]

My ID5476381766

Hello, my account was banned by a mistake a week ago when the huge ban wave happened and is still banned by this date, while my rank and KD have returned I still cannot enter the account. I am playing this game since the beginning and have spent more than 6000 EUR for spins and crates. There is absolutely no reason for me to use any forbidden tools or cheats. Please check my account once again and thank you in advance!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @median forge.

[wet dawn]

Who help me for proper reason for ban my account and i don't know actually my which purchase make my account banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wet dawn.

[brazen cradle]

It’s under beta testing. Not everybody has access to it.

[ember creek]

Game sucks without Payload and rage

[celest shadow]

Thank you for your feedback. Feel free to share it in #old.

[ember creek]

Why? Won’t change anything

[burnt wigeon]

Hello I moved to the Indian region but the crystals did not exchange is it possible to help with this in any way

[brazen cradle]

PUBG MOBILE is banned in India

[burnt wigeon]

I know

But my friend went over the VPN and he changed the crystals

Is it possible to change crystals without fear of a ban

[brazen cradle]

Firstly, it is strongly recommended not to use VPN as it may lead to an account suspension. Secondly, where ever your friends VPN got connected there is a chance he may get the crystals from that region.

[manic marlin]

@cyan citrus can you help me to get back to metro?

[manic marlin]

Blitz how can I been playing for past year till yesterday then I can’t anymore?

[vagrant abyss]

hi I have a question do you know which regions received the Mystery Crate From Dauntless Leader Set crate ? @brazen cradle 🙏🏻

[brazen cradle]

The thing is , it’s just what I think. In each phase they refresh the limit or access and as that happens, people who previously had access are not able to sometimes get back in.

[brazen cradle]

Hey bud. Oohh , I don’t have that info.

[brazen cradle]

You can try the ingame Customer Service for further assistance and see if it helps.

[vagrant abyss]

🥺 thx m8, is there anyway I can check ?

[median wharf]

why didn't my bonus challenge store update? I've already waited 3 weeks and it hasn't updated

[night cloak]

Hello i need help

[median wharf]

@brazen cradle

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I face a problem in Custom matches

[iron bloom]

hey

what this problem ?

[lusty oxide]

How can I reset my email password?

[compact oar]

The Reset Password option should appear after you have entered an incorrect password 3-4 times.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @iron bloom.

[median wharf]

why the store in the bonus challenge has not been updated after 3 weeks?

[sullen lion]

You cant exchange crystals, but u can change it and collect from start! If u manage to change the region. Just spend all crystals and change region...

[iron bloom]

hey

some one talk to me in private and he say he support here i want make sure about it

Krafton Support Team this name for him

[paper glen]

Share a screenshot of chat

[lime juniper]

Did you happen to click on the video that was on the Indonesian channel, @wicked vessel and @rose narwhal? Could you please check your web browser history to see if you find the video link?

[mortal apex]

Please block the user in question. Do not engage with them anymore.

[iron bloom]

what you mean about it ?

@compact oar

[mortal apex]

That is not the official Krafton Support Team. Please do not interfere.

[iron bloom]

really you mean this one is scammer?>

[mortal apex]

The user in question is not the official support team. Please block the user.

[iron bloom]

aha its oky my lady

thx

you can say to me what i can do about this problem

[mortal apex]

No worries. You just have to block them and do not engage with them for your own safety.

[iron bloom]

yeah i can im not stupid

you can help me about my problem

[mortal apex]

State your issue.

[iron bloom]

this one

[mortal apex]

You may try a different connection and see if the issue persists.

[iron bloom]

how i can do it

i just want say my ms is very good all time 24 and when this problem come my ms is 40 good too

[mortal apex]

By changing your Wi-Fi or data.

[iron bloom]

i play in pc not phone it's my router is good

[mortal apex]

You may change your Wi-Fi. Also, you may refer to subpoint 4.9 in #faq for further information.

[iron bloom]

its oky thx lady

[quasi bloom]

why don't I have this button? Ukraine region, what to do to make it appear?

[vagrant tulip]

https://www.youtube.com/watch?v=guVAuwRVIG8

I guess this video belongs to pubgm id

[lime juniper]

Are you 100% sure this is Indonesia and not esports?

[vagrant tulip]

Let me check once again

[daring panther]

Hello ,
My 2 accounts are banned randomly from ban pan 2.0 is there a fix? Thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @daring panther.

[brazen cradle]

Well you can have a chat in #pubg-mobile to check with fellow warriors from regions who has that crate.

[vagrant abyss]

thx m8

[brazen cradle]

Unfortunately, I am not equipped to know that information

[brazen cradle]

You are welcome buddy

[vagrant tulip]

https://www.youtube.com/watch?v=WOiqk7nr9BA if found this link in the id server and there is the Indonesian YouTube

[lime juniper]

Thank you, but that was a month ago and has a different title.

[atomic hare]

Hello guys i want to ask about something

[night cloak]

Omgg what banner bro?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @atomic hare. Remember to read through #faq before asking questions in the support channels.

[vagrant tulip]

The big announcement video link from yt id channel should work ? I will ask my friends for it

[atomic hare]

When are the developers of the Game actually going to implement a WARNING about players playing with people who use Cheats on team, and actually alert players if theyre in game data has been modified. Because a lot of bans are comming this way dont seem to be fair by any standarts.

[lime juniper]

Maybe I confused you, but I was referring to the Tesla CEO livestream that they reported.

[vagrant tulip]

Oh got it I will search for it

[quasi bloom]

why don't I have this button? Ukraine region, what to do to make it appear?

[night cloak]

@static sleet how can I enter this?

[static sleet]

Discord moderators of this server are not affiliated with the in-game customer service and game account suspensions are not a concern for us nor can we provide assistance in this regard. You may want to use the #old channel to submit your suggestions in regard to PUBG MOBILE future functionalities.

As far as I know, the game does not issue suspensions on players that randomly match with cheaters. Those suspensions are issued when players regularly play with cheaters.

A good approach to avoid playing with cheaters is to analyze their gameplay. If their gameplay defies common sense, then, it might be possible that that player is cheating and the best course of action for those cases is to avoid playing with such friends.

[quasi bloom]

why can't I specify the area of ​​my region? region Ukraine

[night cloak]

@static sleet help plz

[night cloak]

@covert remnant how can get into that

[covert remnant]

Wait for Pewton to answer you. I didn’t buy Royale Pass yet. I’m por.

[night cloak]

Oh betbet, who is pewton? Piston?

[covert remnant]

Yeah yeah.

[night cloak]

He off tho and that events finna end in few hours @covert remnant

[covert remnant]

Maybe ask in #pubg-mobile chat? Folks might know.

[night cloak]

Ok

[night cloak]

@sullen rain this I need help with

[sullen rain]

@unborn pilot I’m having the same problem.. do you have any idea?

[unborn pilot]

Yupp i got the same problem too@night cloak

[night cloak]

Yes I kinda do but I don't know how to get in that place, @sullen lion said touch some banner which idk about, having problem with that

[unborn pilot]

I discussed abt it earlier with @celest shadow too

[sullen rain]

I guess you have to wait for Quacks then

[night cloak]

Damn ig we have to wait for @sullen lion

[unborn pilot]

Piston look some having problems with rp team.

[static sleet]

If the Royale Pass Team event does not appear in the Events, try going through friends messages in-game since you may have already received an invitation to become a part of one.

That's the only thing that I can think of. Otherwise, the event may have ended and you may have to wait for the next Royale Pass to participate.

[dusty hazel]

My account get ban for no reason
5383593566

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusty hazel.

[empty oracle]

I said in the world chat: 求人气 in Chinese. It basically means please send popularity. Then I got muted for 7 days.

So that not allowed?

[shadow quest]

My account has been hacked and linked to another phone number, not mine

[manic marlin]

In game just put in loop and terminate

[brazen cradle]

only english is allowed in the server. for regional servers #735483472432594994 =3.1

[brazen cradle]

I dont understand.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @real kayak.

[covert remnant]

Unfortunately, no. If support would do that, everyone would then contact customer service for it and the limitation wouldn’t make sense.

[sullen lion]

Bro just click the banner in the events where it is displayed as rp team, i think its the last one... and it ends on 4th, or as alboz said click if friends has invited u previously. There was another way where you could go to RP-on left top-RP events-then event will be displayed in vertical banners. So you could go that way but it is removed now, check that too.

Ill send a video in media can you guys see? @night cloak @sullen rain @unborn pilot

check #media

[sullen rain]

I’m afraid but the bug seemingly won’t be fixed ‘til the next version..
but alboz told you the following;

If the Royale Pass Team event does not appear in the Events, try going through friends messages in-game since you may have already received an invitation to become a part of one.

That's the only thing that I can think of. Otherwise, the event may have ended and you may have to wait for the next Royale Pass to participate.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @static finch.

[feral spoke]

When is the new character and character voucher event?

[sullen rain]

Have a look in #news

[astral thistle]

@celest shadow ^

[night cloak]

Ohh, it's not there for me bro. Idk why but it's not there

[olive summit]

Hey , I am playing pubgm using emulator from india. In the settings the “middle-east” server gives shows 90 ms but while in game it gives 200 ms. Why is this happening and how to fix it? Anyone else having same issue?

[celest shadow]

Please be advised that this channel is reserved for support matters related to PUBG MOBILE, @night cloak.

[night cloak]

Just pubg?

I thought it was life support too

😞

[celest shadow]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India.

[olive summit]

No no I am playing global version

[olive summit]

Just my location is in india

[sand path]

He said he can't help with problems related to 'PUBG MOBILE' faced in India.
Plus this is support for Mobile version of the game. You may try in the GameLoop server

[sullen lion]

im sorry for u broo

[sullen lion]

change ur server to asia.

[night cloak]

Yap rip, now my phone gonna die from all those missions

[sullen lion]

accessing other servers will cause you high ping...

[sullen lion]

lol

[last field]

Hello guys

[cyan citrus]

Hello! How can we help you?

[night cloak]

Are u guys mental from Tencent? 210 matches from Metro then suden ...game kicks me out and beta testing

[last field]

I got banned for no reasson

[polar marsh]

Please refer to the private message from @polar marsh for further information, @last field.

[cyan citrus]

It means that the game mode is not available for you now. For further assistance with this, you may contact the customer service through inside the game.

[night cloak]

I played 210 matches

Quendi dont give generic answers i am not a kid

And i know u cant help me

So its all good ....but just frustrated

Why dont i write them a mail saying that players complaing about ingame glitch

And just fix tha5

Thay

That

[storm parcel]

Can you please return the funds from the kiwi donation here is the receipt

[cyan citrus]

The only recommended method to make purchases is through inside the game or through https://www.pubgmobile.com/pay, @storm parcel. For further assistance with your issue, you may contact the customer service of the payment method you have used or customer service in-game.

[storm parcel]

No , I need to return the funds

Please look at the private messages I will send you a receipt there

[cyan citrus]

As mentioned earlier, you will need to contact the customer service of the payment method or customer service in-game, @storm parcel. There is nothing we can do to help you with that through the community.

[storm parcel]

And can you explain how to me and what to write to them?

[cyan citrus]

That's up to you, @storm parcel. To start with, you should describe your issue and include all the possible details.

[storm parcel]

Okay, what email should I write to them?

[cyan citrus]

We will not be able to help you any further with this, @storm parcel. You should have the contact information of the payment method you have used. For customer service in-game, you may refer to #faq sub point 5.4 for further instructions.

[slow relic]

Hay I can get in to the other pubg discord can a mod please help

Cant*

[cyan citrus]

We only moderate this Discord server, @slow relic. You may need to contact the staff members of the concerned Discord server.

[slow relic]

Who would I message for the othe pubg discord

[mortal apex]

What are you referring to?

[slow relic]

I’ve been band in the other discord or no reason so I’m trying to get in contact with them to fix the problem

[rustic prawn]

Why is this mask not showing up on my profile?

[slow relic]

Do you know any of the mod that work for the other pubg discord that I could talk to?

[mortal apex]

What is the name of the server?

[mortal apex]

Have you tried restarting the game?

[slow relic]

PUBG Official (PC/Console/Stadia)-Discord

[mortal apex]

Understood. Unfortunately, we cannot help you any further with such.

[slow relic]

Can I ask why

[night cloak]

So basicly .... on EU servers like 80% are Chimesse player.... on NA 95%...

We play metro , grimde for weeks and then suddenly someone decide : oh u have played enough...lets kick you out
J F C
Is this for real? Did they posted this for real ?
Is it in their intrest to loose players metro or classic ?

This is by far the dumbest answer i have ever red in my entire life.

[mortal apex]

We are providing assistance only for the Global English version of PUBG MOBILE here.

[slow relic]

👍

[lime juniper]

It has been like that since the beginning of the mode to make it fair for everyone.

It is not an established mode. You were lucky to get the chance to participate in the beta testing of it. Not everyone gets that chance.

[night cloak]

Could anyone help me buy a rename card?

Yeah , tell the story and stick to it.... people might just belive it.... i get it Error....but not all of us are from USA.... we have grey cells.... sometimes u have intelligent players from Europe...

Oh well I understand as long as the money keeps pouring, they don't give a f.

Tnx for ur time error ... Will not ask this question again but please just please don't lie to players and make them stupid ....I get u that Tencent is big company but at least u from Norway understand that we don't wanna have stupid population... and don't abuse other people

[rain pagoda]

I lost my Facebook account password and because of that I lost my PUBG account ,I can verify Its me but Facebook verification code does not reach to my SIM card I don't know why I tried more than 70 videos on youtube to get my account back but they didn't work . Long time ago I used to be android user so that I linked my account into playgames but now I'am using iphone so that it is unable to log in to my account so I tried to unlink my playgames account from the android device then PUBG send a Notice ''Your unlink is successful please wait 7 days for this action and in this period don't log into this PUBG account from this unlinked account ''. So I waited 7 days and then after 7 days there was a message from PUBG that " I cant unlink my google play games account from my PUBG account then again I unlink it again and waited for 7 days same message came up with that. I tried to link my account to Emails, Phone numbers but they also didn't work
I was really disappointed and I wish PUBG can Help me with this problem I want a serious reply for this message , I hope your support , Thanks , a PUBG Mobile player

[rustic prawn]

Yes. i noticed this problem a long time ago, but at that time I did not use this mask and did not pay attention.

[meager pumice]

Tommorow new premium create?@cyan citrus

[sand path]

You can contact Facebook support. They Will ask for an Identity card and give the account to you if verified.

[rain pagoda]

can you recommend me a video about how to do it?

[night cloak]

@sand path do u know how to buy a rename card?

[cyan citrus]

You can buy it through the in-game shop, @night cloak.

[meager pumice]

@cyan citrus

[cyan citrus]

No information regarding this, @meager pumice. You may keep an eye in-game or official announcements.

[wicked vessel]

@lime juniper Here's the link, https://www.youtube.com/watch?v=zmmWNog3oXg
(Sorry for the late reply)

[lime juniper]

No problem. Thank you. However, it appears to be the video on the esports channel.

[wicked vessel]

Oh, I have three more videos on my search history that are from terminated accounts.

[sand path]

You can DM me if you want detailed steps

[wicked vessel]

https://www.youtube.com/watch?v=F_6R4Td3rYg
https://www.youtube.com/watch?v=1S1IEPvwhqc
https://www.youtube.com/watch?v=Aa-LnPoPhTE
It has to be one of these because i actually clicked the Indonesian channel live stream and watched it for a few seconds

[lime juniper]

Thank you very much.

[wicked vessel]

You're welcome

[wary verge]

Hi i have a Xiaomi 11t pro but there is no 90 FPS and for an ultérieure version of the same phone wich is Xiaomi 11t there is 90 FPS is it normal ?

[nocturne pendant]

Solve the problem of the change country button

[cyan citrus]

What is the issue you are facing with region change option, @nocturne pendant?

[storm flume]

Please refer to this channel's pinned messages for further information, @wary verge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[slim bloom]

https://youtu.be/Aa-LnPoPhTE

Here's the link. 100% sure, as I shared it to someone

[nocturne pendant]

It does not appear in my account. I mistakenly switched to Italy and suddenly disappeared from me

[lime juniper]

Thank you. He told me.

[cyan citrus]

The option to change your region is not available for the accounts registered in European continent.

[nocturne pendant]

Do anything until the change region button appears

[cyan citrus]

It is not possible to change your region, @nocturne pendant. That's the reason the option will not be available for you.

[nocturne pendant]

Medicine do what

[storm flume]

Please do not use languages other than English, @terse mountain. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[urban orchid]

Good day, ran into this problem a long time ago, about two months, or a month. Scribes a problem with the Internet, went on a mobile Internet, worked fine. I changed my place of residence, away from the problems in the country, still, I can not go to wi-fi, and mobile here is not catching. Please advise what to do. I am playing at the moment in the New State, there is very little ping, and have no complaints on the internet, it is excellent here. Please help me play again.

[languid gust]

when are play offs starting for crew challenge

[sullen lion]

Try putting on mask first then headgear, if that doesnt it might be a bug as usual, they will fix it after sometime...

[azure skiff]

How many days of next update out ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @azure skiff. Once we do, we will publish further information in #news.

[cyan citrus]

Will start from tomorrow.

[languid gust]

where do I find this info?

1 more question

how do i know if my crew qualified for play offs?

[cyan citrus]

You can tap on Matches option located at bottom-right corner of the screen > All-Talent Championship and tap on Schedule.

[languid gust]

what about this?

[manic marlin]

In game customer service don’t go anywhere. I had click on most of them and it’s endless loop and always end up with automated answer.

[brittle flint]

Why im banned?

[night cloak]

Thanks a lot

[lusty mica]

hello

[opal saffron]

When is payload mode comin back?

[brazen cradle]

Have an eye out on #news

[brazen cradle]

Hello,How may I help you ?

[stone hazel]

@cyan citrus is there any how i can use ultra hd with 90 and its safe to use that on pc ?

on pc

[cyan citrus]

No, it is not possible, @stone hazel.

[stone hazel]

what aboute if therez file but > ban ?

[cyan citrus]

Modification of game files is against the terms of service of the game and will result in an account suspension, @stone hazel.

[inland birch]

@cyan citrus what about if there is file that opens you ultra hd and 90 fps on gameloop. also many big streamers on fb use that file ?

[stone hazel]

thast true

[cyan citrus]

Any modification of game files is against the terms of service of the game and will result in an account suspension. If you find online PUBG MOBILE cheating content, feel free to report it through https://bit.ly/3soBavK, @stone hazel and @inland birch.

[stone hazel]

what aboute if i report that to u and u do something aboute that

[toxic heart]

‏HI, PUBG Support Team, it has been banned ‏My PUBG account by mistake and I need ‏your help to fix that Wrong (prohibited for 10 ‏years). ‏I didn't use any kind of Hacking or ‏trying to cheat in any games so I think you ‏should Review recent activities in my ‏account ‏and make sure there are Nothing to ‏block my account, all the information was ‏included, ‏and I paid and tired my account. I ‏hope you will unblock the ban, ‏Hope you will ‏. Thank [ID5230380851]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @toxic heart.

[stone hazel]

holly crackk u are in troubble brotehr feel sad for u anny misatake u did >?

[cyan citrus]

There is a proper way of reporting online content that you should follow. You can also track the progress of your report after you submit a report.

[tough rover]

I need some help i cant change my region and its under italy but i live in the uk i want to have uk title not italy pls help

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @tough rover.

[tough rover]

But i wanna be uk title

Title

[cyan citrus]

Please refer to my previous response again, @tough rover.

[stone hazel]

is threez any how i can sttop laging on gamelopo pubg cuz my pc is 3090 24 gb withRyzen 9 5950X and still feel like using a shtittt pc @cyan citrus

[tough rover]

Bro

Italy title sucks

I need uk title and im from uk

I never used italy vpn or anything

@cyan citrus

Uk isnt even with europe

Its split

Im taking pubg mobile to court

[stone hazel]

that one there was a violation <<<<<<<<,

[sullen lion]

so where is uk from?

sa na? mid east?

we need some education...

[cyan citrus]

We provide community support only for mobile platform. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/.

[craggy gorge]

Piston

And quendi

I need a solution bro

My game keeps getting closed automatically

In the middle of the match or when joining any team

How to fix that?

[cyan citrus]

As mentioned earlier, you will not be able to change your region due to legislation issue. There is nothing we can do to help you with that, please avoid repeating the same question.

[sullen lion]

so i have ryzen 5800x and gtx 1660S and have 16gb ram with most 3d softwares and models loaded with gamelopp too, i dont feel lag...idk what is causing u...im sorry though!!

[craggy gorge]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @craggy gorge. Remember to read through #faq before asking questions in the support channels.

[sullen lion]

tried reinstalling?

or try repairing the game...

[craggy gorge]

Okay

[sullen lion]

is ur device old?

[stone hazel]

cuz poor people never feel lag therez no way u can uprage u have to accept the f?k brother and feel like u are in 2030

[sullen lion]

Bruh i dont have lag...

why wud i lie...

i play both mobile and emulator...

[stone hazel]

come TDM and improve that amd 5

[sullen lion]

i dont know why u feel, previously i hadd 6700i7 and 710gt i felt lag which was a lot when i upgraded it fixed...i dont have lag! And if u want recording with mobile i can send u in media.. maybe you can try tweaking the system..and im here to help you and not mock u, try to understand...

check media for my pc specs and video with frame rate, hope u trust...

[stone hazel]

improvew

[sullen lion]

or there is this guy, Bloodlust gaming he has a video to fix lag in emulator, you can watch that maybe.

[sullen lion]

i dont get what u say

[stone hazel]

improve that to me cuz i see lags and drop fps when i coem to close to any me

[sullen lion]

is ur device old?

[sour garden]

Anyone know why paypal doesnt work when buying UC

Keeps saying there’s something wrong but I literally have money to buy it

[sullen lion]

Idk about paypal, but u go through midasbuy right?

and razergold? maybe try transferring from paypal to razergold and from midasbuy to razer gold and get the uc you want, razergold gives you discounts too at times in your wallet... its verified only...

[craggy gorge]

It’s 11

[sour garden]

It works for mobile? Im using iphone so idk if using anything else is safe?

Is it legit or will i get banned? @sullen lion

[eternal portal]

Why my account has got ban @sullen lion

[polar marsh]

Please refer to the private message from @polar marsh for further information, @eternal portal.

[sour garden]

What about dundle?

[celest shadow]

Please only purchase UC in-game or through https://www.pubgmobile.com/pay. Other websites are not recommended.

[steep pine]

Gun aliment was wrong fix that

[empty oracle]

Ok? What do u even mean? U didn’t even helped me and solve my problem

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @steep pine. You can also submit a report in #old in compliance with the channel's pinned instructions.

[sour garden]

What happens if we buy from somewhere else

[celest shadow]

Purchasing UC through unofficial or unauthorized means may result in a penalty or an account suspension.

[sour garden]

Do you know any place that allows paypal?

One thats verified by pubg

[celest shadow]

You can use https://www.pubgmobile.com/pay. There are various payment methods that you can use.

[sour garden]

Only has cards :/

[celest shadow]

Payment methods availability will depend on your region.

[night cloak]

@celest shadow #2060 How can I get a rank in order to publish PUBG Mobile content in a channel #content

[cyan citrus]

You can apply for PUBG MOBILE Content Creator program through the link below, @night cloak.

http://bit.ly/3p2VuQW.

[night cloak]

Well thank you my friend

[cyan citrus]

You're welcome!

[red lynx]

سلام وعليكم لدي مشكل 😭😭😭😭

[storm flume]

Please do not use languages other than English, @red lynx. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

@Bunk#3717 Brother, is there a channel dedicated to asking questions related to the content creator program?

[brazen cradle]

It means. You cannot talk in any other language other than English on this server. And, If you want to talk in any other language feel free to join in one of the community servers. Did this help you understand ?

[uncut lava]

hello

[shell musk]

Hi

[uncut lava]

where can I get info for pmco

<@&481161015728406538>

[burnt tusk]

I think in

[wintry viper]

Do you guys know if there any short of problems on the controls with Iphone 13 pro max? Every time I change the controls, they never stay the way I saved, I need to restart the game so they will be the way I change.

[weary summit]

Can you verify the game files and try? It looks like there may have been some confusion in the Config file.

[cloud parrot]

Hey, my account has been banned for 10 years, but I haven't played with a hacker or the same team hacker, please help!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cloud parrot.

[rocky sorrel]

Hey my account got banned from metro rail I would like to know why it did and see if I could try playing it again I would thank you guys for on banning my account please I want to play with my friends in metro

[storm flume]

Please refer to this channel's pinned messages for further information, @rocky sorrel:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[rocky sorrel]

Pub G mobile I meant

[cyan citrus]

Refer to the pinned message, @rocky sorrel.

[weary summit]

For PMCO and other eSports informations, you can visit the PUBG Mobile eSports Discord server, as well as visit the official website and get informations.

[rough tide]

Link mobile number but otp code is not coming on number

[storm flume]

Please contact the customer service for further assistance, @rough tide. Refer to subpoint 5.4 in #faq for further information.

[uncut lava]

can u send me the link

@weary summit

[weary summit]

Unfortunately, link sharing is prohibited, so it will not be sent. But on Google, you can find the PUBG Mobile eSports site, as well as access the necessary social media links.

[sullen lion]

bro its mobile and its verified. razer gold wallet is a payment option too in midasbuy! you can purchase, just create a razer gold account and link your phone email and transfer amount from bank to razer then use razer option from midasbuy...idk about dundle..

[sullen lion]

iphone 11?

[night cloak]

how 2 make friends

[sullen lion]

not sure about why, you can only do a file claim and contact customer support regarding ban. Thats the best help now they offfer from their side..

[sullen lion]

it is midasbuy, and the wallet you pay is from razergold. You can transfer money from paypal to razer account and then purchase the amount of UC u neededd. Thats the most easiest and rewarding way to buy!!... idk about dune i havent used those, i only use midasbuy- razergold-pubgm...

[red lynx]

I have a problem

[night cloak]

what’s your problem 🤭

[red lynx]

My account has been hacked😭

[night cloak]

oh my

[red lynx]

who makes me happy😭

[surreal fractal]

I need help please I logged in online and my server has been changed from North America to Europe I need help switching it back please I was almost conqueror 😢

[red lynx]

Heeeeeeelpppp

[night cloak]

Dont you need to just go to setting bro

[surreal fractal]

It’s saying I can’t change for 60d

[night cloak]

bro 🤭🤭

[covert remnant]

@surreal fractal Unfortunately, you will have to wait 60 days.

[covert remnant]

Please contact the customer service.

[patent barn]

How can I regist to the Tournament?

[dusk pollen]

hello <@&481161015728406538>

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dusk pollen. Remember to read through #faq before asking questions in the support channels.

[dusk pollen]

bro i need help

[green agate]

You have to, tell us your question.

[native bear]

Hi admin I have a query

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @native bear. Remember to read through #faq before asking questions in the support channels.

[native bear]

I want to signup for the pubgmvip program

@green agate

[dusk pollen]

BRO MY FACEBOOK ACCOUNT IS HACKED ON WHCIH MY PUBG ACCOUNT WAS REGISTERED IN

[green agate]

Go click that.

[dusk pollen]

CAN I UNLINK IT

[storm flume]

Please contact the customer service for further assistance, @dusk pollen. Refer to subpoint 5.4 in #faq for further information.

[dusk pollen]

I HAVE THIRD LINK AND GMAIL LINK BUT HACKER HAS MY FACEBOOK

[green agate]

@native bear<<

[dusk pollen]

CAN YOU HELP

PLEASE

[green agate]

I cannot change your account's information, please contact customer service.

[native bear]

Where/ which section is that link on

[green agate]

#735483472432594994

[native bear]

Ok

[dusk pollen]

I WILL LINK MY PHONE NUMBER BUT THE PROBLEM IS MY ACCOUNT IS ONE MONTH BAN SO I CANT UNLINK IT UNTILL IT WILL GET UNBAN SO WHAT CAN I DO PLEASE TELL ME

BRO I AM NOT HERE BECAUSE ON BAN ISSUE

[green agate]

5.4 - How to contact the customer service?
­
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[dusk pollen]

@green agate bro

is this real karfton team

[green agate]

Nope, please report them to discord.

[dusk pollen]

i think he is the hacker

he wanted my charater id

bro

what do i do

bro @green agate

i said him that you are not real

and said him that the mod said that

he blocked me and said that then tell the mod to help you

@green agate

[storm flume]

Please consider blocking the user or reporting the content to Discord, @dusk pollen, as we are unfortunately unable to assist with behavior outside of our Discord server.

[wooden helm]

@dusk pollen There is nothing MODS can help you from here, please continue with In-game CS

[dusk pollen]

@green agate brp?

bro?

[fervent tapir]

lol

[dusk pollen]

😩

@fervent tapir bro

can anyone help me

[worthy venture]

All they've said on Twitter was look for it in the near future...

[dusk pollen]

@green agate HELLO SIR?

[storm flume]

Please contact the customer service for further assistance, @dusk pollen. Refer to subpoint 5.4 in #faq for further information.

[dusk pollen]

REPLY BRO

HOW I CONTACT PUBG

[green agate]

5.4 - How to contact the customer service?
­
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.
­

[dusk pollen]

BRO

THEY DONT REPLY

😩

[wooden helm]

@dusk pollen Because The CS receives enormous messages so there might be delayed in replying your message.

[covert remnant]

Please chat in #pubg-mobile chat.

[open frigate]

‏Hello, technical support thanks for the responses but the problem has not been solved, my account has been blocked and I have not violated any of the terms of Use and I am completely sure, something is wrong that led to the blocking of my account. I hope to review the logs and find out the real reason for blocking my account. I am a big fan of the game PUBG Mobile . I couldn't sleep that moment . I was shocked by what happened like I was in a dream, I have the title of detective in the game I think I'm one of the most people who hate cheaters, and I don't want to play with that category and I want a clean playing environment. Please review the issue of my account this ID in my account
5286710082

[polar marsh]

Please refer to the private message from @polar marsh for further information, @open frigate.

[night cloak]

My account was banned for no reason
­

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[compact oar]

Hello! How can we help you?

[empty oracle]

I said in the world chat: 求人气 in Chinese. It basically means please send popularity. Then I got muted for 7 days in PUBG. so it’s not allowed to say that? But many ppl in world chat always say please send popularity and stuff.

[untold granite]

Three days ago, I shipped in the official meeting PUBG MOBILE 10.000 UC But nothing got me. Can you help me of this Subject?

[prime depot]

Is it possible to get back an hacked account if the person who hacked unlinked everything, and linked they stuff

[untold granite]

Your account on gmail or Twitter

[prime depot]

Was gmail, but he linked his number so I don't get code bc it says unregenized device

And then sends code to his phone (numbe)

[untold granite]

You remember the password or he change?

[full zenith]

I can't login Midas account in pubg mobile pay

It shows login success but does not login

[prime depot]

@untold granite I had recently changed it myself, he has not changed it

[red lynx]

My account has been hacked

Yes

[empty oracle]

No one helps me lol

[night cloak]

Is Midasbuy legit to purchase on

[crisp venture]

@night cloak Yes its legit to purchase.As pubg also says to buy Uc from in-game or Midasbuy.

@red lynx If your account has been hacked please contact customer service in-game for further assistance

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[celest shadow]

Feel free to share your feedback regarding this in #old.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Unfortunately, no. You must at least have one login method.

[celest shadow]

Please contact Midasbuy support at [e-mail] for further assistance.

[prime depot]

Is it possible to get it banned?

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Please only purchase UC in-game or through https://www.pubgmobile.com/pay.

[celest shadow]

No.

[prime depot]

Dam alr

[untold granite]

I want my money and i want help

[storm flume]

Please contact the customer service for further assistance, @untold granite. Refer to subpoint 5.4 in #faq for further information.

[untold granite]

I don't understand

[vapid sky]

Hi bro I need a copyright link in order to avoid my account from being closed because I have a page on Instagram and I need the link

[celest shadow]

Please describe your issue and provide a screenshot.

[untold granite]

@celest shadow please help me bro?

[celest shadow]

For account-related issues, please contact the in-game customer service.

[untold granite]

I send message to customer service but no one answer me

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[untold granite]

Okay okay ❤️

[boreal bear]

Help i got 71 merit and i cant play with friends

[vapid sky]

If you put a link to a reliable UC store from Midas, any store only sells UC and electronic cards and not for selling PUBG accounts

[celest shadow]

Players should only purchase UC in-game or through https://www.pubgmobile.com/pay.

[celest shadow]

You can increase your merit by playing Classic mode matches. Merit recovery is related to time spent playing the game and in-match performance.

[boreal bear]

How many merit to play with friends

[vapid sky]

This is a link to sell Apple Store and Google Play cards

[celest shadow]

Please refer to this.

[vapid sky]

I need a private copyright link in PUBG

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @vapid sky.

[manic marlin]

So support here won’t look into my issue?

[celest shadow]

How can we help you?

[manic marlin]

I been playing this game for few years, paid some money for it too. And been playing metro since day one and every season after. Never cheats, always report cheater and try my best to kill cheaters. And now after being killed by a group of cheaters in advance I can’t get back in metro anymore. Don’t think this is how PUBG should treat loyal customer.

And I tried to reach support in game but it’s always endless loop then terminated by bot

[storm flume]

Please refer to this channel's pinned messages for further information, @manic marlin:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[manic marlin]

What’s that supposed to mean? So if I start new account I can get right into metrol but this account I been use for years I just can’t?

Why does it make sense to anyone?

[celest shadow]

Did you refer to the pinned messages of this channel?

[manic marlin]

I read that screen shot but I don’t think it’s correct

If I can’t start new game and get right into metro with new account then that msg don’t make sense

[celest shadow]

It is correct.

Please wait patiently until it is your turn to test again.

[manic marlin]

So how can it be correct if I just start a new account and I can jump into metro?

[celest shadow]

It is intentional that the mode is not available to everyone at this time, and that access may be revoked to also let others get the chance to try it out.
It is because the account is new (treated as a new player) that it has access to the game mode.

[fallen ridge]

Hi 👋

My ID: 51724246725
Time of incident: 04/05/22 ~1:57 (UTC)
Lost all equipment, worth +-900,000 metrobucks, as well as items in my backpack, worth +-80,000 metrobucks.

More Info: I was in a Metro Royale event match, then, my phone turned off. Turning it on, after about 20 seconds and going into the game, found that I was "thrown out" of the account. After re-entering my account, I went into the "Metro Royale" lobby and found that all the equipment and items I had found in the game had disappeared. Thinking it might be due to a bad connection, I restarted the game several times and also logged in and out of my account.

[manic marlin]

Exactly what I mean. Screw the loyal players. What a joke

[celest shadow]

It is so that other players get the chance to try it out as well. Please wait patiently until it is your turn to test again.

[kindred acorn]

Hi

My ID: 510234867
Time of accident: 01/08/2020 17:38
I got 10 years ban for cheating, i've never used one and never violated any TOS and never modified any game files.
I tried to contact pubg mobile support in anyway but no one has never answered to me, i would like to know if there is anyway to know why i got ban or maybe if there is anyway to proof that i cheated.
I know its passed a lot of time since my account got ban but is there anyway that you @lime juniper can help me? sorry for the disturb.

[lime juniper]

If it was issued two years ago, it would have been lifted a long time ago if it was a false-positive.

This suspension cannot be lifted. It was issued because the account was found to have cheated.

[kindred acorn]

😦
So it's not possible verify that? I've never used cheat that's why i'm asking :/
Anyway, i don't think so, thanks for your help.

[lime juniper]

We see that you are cheating in other games too, so do not come here and try to play innocent.

We are uploading backups of your video here in case you delete it.

[night cloak]

@celest shadow ?

[kindred acorn]

thats not cheating lol

this is a way to get an offert that is expiried ._.

[celest shadow]

How can we help you?

[kindred acorn]

and its not bannable from miniclip tos

._.

[night cloak]

Is this person responsible for Tencent?

[celest shadow]

Which person?

[kindred acorn]

i think error 403

[night cloak]

I sent you a private name

[celest shadow]

You can send the screenshots here.

[lime juniper]

It is in PUBG MOBILE, and you got caught.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @kindred acorn.

[night cloak]

@celest shadow

[celest shadow]

No, these are scammers. Do not send your account credentials to anyone.

Please be advised that if you have an account-related issue, you should contact the in-game customer service.

[night cloak]

@celest shadow I sent the problem in the #copyright channel and he contacted me and he said we are trying to help you because you asked that you have a problem and he is an official of Tenset

[celest shadow]

They are not Tencent. If you have a concern related to the PUBG MOBILE community, you may send it in #copyright and wait patiently for a response. Our community team will respond to you.

[night cloak]

@celest shadow I asked him to make sure he's a Tencent official but he told me there's no need to prove ourselves

[night cloak]

I raised the problem in that channel and he watched it and said that you have a problem in this regard, I am responsible and I will help you ... Thank you for helping me with this brother

@celest shadow Look he has contacted me via WhatsApp ?

[celest shadow]

Block the user.

[night cloak]

@celest shadow Send a message telling me don't send the phone number to this support channel meaning he sees what we are talking about now

[fair salmon]

Is it possible to have your Apple ID photo to be your pubg profile picture?

[celest shadow]

You should not communicate with this person any further. They are scammers and will not help you with anything. Please block them and consider changing the password of your social media accounts.

[tawdry fiber]

hi

[night cloak]

I will do that, thank you

[celest shadow]

Unsure. You might want to try something like Twitter instead.

[tawdry fiber]

i have questions

[celest shadow]

How can we help you?

[fair salmon]

also I have my Apple ID and Facebook linked but when I push unlink it will only let me unlink the apple account not the Facebook one

[night cloak]

..

hi

[celest shadow]

You need to log in via your Apple ID if you want to unlink Facebook and vice versa.

[tawdry fiber]

yes plz

i have phone tecno 18 pro
but i have only 40 fps
i have Helio G96
and 8 ram
and scren 120hz

[celest shadow]

Hello, how can we help you?

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

What is the issue?

[fair salmon]

Alr so just sign out and then sign in with the other account correct?

[celest shadow]

Correct.

[tawdry fiber]

the 40 fps

[fair salmon]

Alr let me check it out thanks for the help

[night cloak]

Can I speak to the support staff of PUBG?

I have a problem recovering an account

😫 😋

Reply to me

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[tawdry fiber]

i need answer please

[fair salmon]

so why can’t I use my profile pic from my apple account on pubg

Or it is the way it is

[honest slate]

@celest shadow please respond to the message in #activities people are getting disturbed there.

[celest shadow]

Graphics and frame rate availability depends on your device's hardware.

[celest shadow]

Thank you for the report, they have been verbally warned.

In the future, please use #discord to submit a report.

[honest slate]

Thanks!!

[gritty hinge]

hello, please help me, I haven't played for a long time, and now I'm back in the game and I have a replenishment promotion, I bought 325uc, and they came, but I didn't get the bonus 0-6000uc

[sonic anvil]

Hello
Please help me
Someone stole my account and confiscated it, and I don't know how to get it back.

I got tired of it while playing the game from the second season

[junior birch]

Please contact the customer service for further assistance with compromised, stolen or hacked accounts. Refer to sub-point 5.4 in #faq for further information, @sonic anvil.

[sonic anvil]

I sent a message a week ago, but no response

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day.

[sonic anvil]

Wait more than a week?

[storm flume]

Please do not use languages other than English, @dim ingot. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[junior birch]

Depends.

[dim ingot]

Good afternoon, I was banned from the metro piano, I explain how it was, I play with
friend on the 2nd map, I don’t dupe anything, I don’t bug, later we finished the game and went to
lobby, and it says to me that "This feature is undergoing beta testing, in which
you are not participating" Maybe this is wrong, and please unban me.

My id: 51628083643

"With respect to the developers."

[storm flume]

Please refer to this channel's pinned messages for further information, @dim ingot:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[dim ingot]

Mobile

[celest shadow]

You can get a bonus UC up to 6 000, meaning a random number from 0 to 6 000.

[gritty hinge]

the promotion was not activated at all

[pearl wraith]

there is a beta test in which you do not participate, so I understand that this is a ban?

[celest shadow]

What do you mean?

[celest shadow]

Please provide a screenshot of your issue.

[burnt geyser]

Hi

[celest shadow]

Hello, how can we help you?

[burnt geyser]

I need the publication of phones that will not support 90 frames in the next update

[storm flume]

Please refer to this channel's pinned messages for further information, @burnt geyser:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[pearl wraith]

I go into the subway and I have written that a beta test is taking place in which you do not participate

[storm flume]

Please refer to this channel's pinned messages for further information, @pearl wraith:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[tired sequoia]

Merhabalar PUBG MOBİLE. 29.04.22 tarihi saat 23.38 tarihleri arasında
değerli oyun hesabım ne yazık ki bilinmeyen bir sebepten dolayı ban yedi.
Herhangi bir eklenti yasa dışı. Hile vs.. oyunu kötü etkileyecek hiçbir
uygulama ve program kullanmadım. Hesabım çok değerli olup. Bu Oyun İÇİN bir
servet yatırdım. Bu adaletsizliği sağlayıp hakkımı alacağıma inanıyorum.
Sizden tekrar incelemenizi ve araştırmanızı talep ediyorum. inanıyorum ki
bir sorun çıkmayıp hesabımın banı kalkacak. Saygılar ve Sevgiler PUBG
MOBİLE EKİBİ...

Hello PUBG MOBILE. On 29.04.2022 at 23:38, he was unfortunately banned from
an old game due to a finish. an add-on is illegal. cheat vs. I did not use
any application and program in bad condition in the game. My account is
very valuable. I invested a fortune for this Game. You are in a position to
ensure this injustice and not get my right. I request you to review and
research again. Since I didn't have a problem, my ban will be lifted.
Regards and Love PUBG MOBILE TEAM...

[e-mail] ID 51244580099

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tired sequoia.

[gritty hinge]

the promotion for the replenishment of 60Uc is "giftes", but 325uc is not

[celest shadow]

It is random between 0 to 6 000, so you must have received 0 bonus UC.

[dim ingot]

Banned metro royale what to do

[storm flume]

Please refer to this channel's pinned messages for further information, @dim ingot:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[gritty hinge]

I bought 60 and 325 uc, and the screenshot shows that for 60 I get but not for 325

[gritty hinge]

Screenshot check please

if I got 0 , it would be written gifted

[pearl wraith]

Help

[celest shadow]

If you did not receive any bonus UC, it means that you received 0 UC as it is a random number between 0 to 6 000.

[pearl wraith]

What should I do

[celest shadow]

Please refer to the pinned messages of this channel for further information.

[pearl wraith]

Piston

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vapid birch.

[pearl wraith]

how do I find pinned messages

[storm flume]

Please refer to this channel's pinned messages for further information, @pearl wraith:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[gritty hinge]

that's the point, if I had received 0, then the promotion would have written "sent", but the promotion was not activated, and writes "top up your account"

[brisk edge]

Fixe that bug

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @brisk edge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[frank brook]

Hello
Please help, my account has been stolen and linked to a phone number that is not my number
I have all my account information correct
Facebook and Twitter
When entering, it asks me for a verification code using a phone number that is not mine
Please I need help from a moderator

[cyan citrus]

Please contact the customer service in-game for further assistance with this, @frank brook.

[frank brook]

No help dear brother @cyan citrus

[cyan citrus]

We unfortunately will not be able to help you with this through the community, @frank brook. Please continue with the customer service.

[lyric prairie]

hello
can anyone help me ?

[lethal totem]

@lyric prairie explain your issue

[storm flume]

Please do not use languages other than English, @lyric prairie. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lyric prairie]

I have a PUBG Mobile account that was hacked by Facebook and I no longer have access to the account
Can it be returned?

[lethal totem]

@lyric prairie You can contact In-game CS.
This server can't help you regarding account related issues.

[lyric prairie]

ok

[pearl wraith]

this is a scam

[lethal totem]

@l @pearl wraith Yea Block The User and report him in #discord

[wooden hound]

@mehmet007#0897 aren't you bored writing all this

[unique ginkgo]

hello

pubg mobıle emulator game problem

does not enter the game
server not responding

[brazen cradle]

Yes, this is a scam. Please do not provide any information thy are asking for.

[brazen cradle]

Hey, Need help with something ?

[brazen cradle]

Hello, Unfortunately I dont have much information regarding the emulator based issues.

[celest shadow]

Please check your Internet connection or switch between your Wi-Fi or Cellular. For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[cyan citrus]

This is a fraud and and an attempt to scam you out of your account. Please block the user and report him to Discord Trust & Safety, @red lynx. For future reference, do not accept friend requests from malicious accounts.

[red lynx]

My account has been hacked, I need help

[cyan citrus]

Please contact the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @red lynx.

[red lynx]

where i don't know

please help me

[cyan citrus]

Please refer to #faq sub point 5.4 and 2.8 for further instructions on how you can contact the customer service, @red lynx.

[ashen silo]

5841008898

[night cloak]

@static sleet @compact oar

[celest shadow]

Thank you for the report, the user has been verbally warned.

In the future, please use #discord to submit a report.

[night cloak]

Aye aye, Captain! ⚓

[red lynx]

Three days ago, my account was stolen. I called a company together, and no one answered me😭😭😭😭😭

[stark dove]

Hi, how do I disable the explosives and stun grenades loadout in arena mode in team deathmatch

[storm flume]

Please do not use languages other than English, @ashen silo. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day. Please wait patiently until they get back to you. We will not be able to help you with that through the community.

[stark dove]

@cyan citrus What about me?

[gritty hinge]

is there a moderator who knows Russian?

[lethal totem]

@gritty hinge Please mention your query in English Language.

[gritty hinge]

I have already sent a request many times, but moderation does not understand, technical support does not understand, and everyone ignores

[lethal totem]

what is your issue

[gritty hinge]

I bought 60uc, received a return gift of 0-1200uc, then bought 325uc, but the gift of 0-6000uc was not fixed, the moderator claims that I was credited with 0, but the screenshot clearly shows that the promotion was activated for 60 and not activated for 325

[lethal totem]

@gritty hinge The gift rewards ranges from 0-6000,
Mean you can get any number from 0 to 6000

If you're unlucky you get 0 sometimes.
if your lucky can get maximum

[gritty hinge]

60uc (gifted) , 325uc (return exclusive)

[unique ginkgo]

help me

pless

[lethal totem]

@unique ginkgo Please state your issue

[unique ginkgo]

does not enter the game

[lethal totem]

@unique ginkgo can you please explain it.

[gritty hinge]

if I got 0 , it would be written gifted

[lethal totem]

@gritty hinge Yes if you get 0, it will be counting as a gift also.

[vivid eagle]

When is beta testing for metro gonna be done

[unique ginkgo]

I enter the game in the emulator, but it does not enter the game, the screen remains in the download

[lethal totem]

@vivid eagle please refer to the pinned message

@unique ginkgo Please update your Gameloop to the latest version

[gritty hinge]

so the screenshot shows that the promotion did not count 0 , I just did not receive a gift at all, it is not marked with the inscription gifted

[unique ginkgo]

If I download the latest version, it is normal on the Internet, but it does not start the game

[lethal totem]

@gritty hinge If you need further assistance you can continue with In-Game Customer Service

@unique ginkgo You can try re-installing it

[gritty hinge]

I'm trying to explain that there was a mistake, and the action on 6000uc just didn't work

[unique ginkgo]

Do I have to delete the game and download it soon?

[wary orbit]

Hello, when i try to enter metro royale , it says that it is still on beta. Can <@&481161015728406538> help?

[vivid eagle]

Me to

[gritty hinge]

@lethal totem I have written 3 times to technical support by mail, 2 times to game support and they do not answer me not in the mail, not in the game, and the promotion will end in a week, I have been waiting for an answer for 10 days

[trail grove]

Dear Developers! I can't connect to the server when i play on SIM-card/mobile data. But i have good and stable traffic. And when i turned on the wifi then everything is working well but my wifi traffic is so bad. Please, No big ask Try to FIX it because i lost so many ranked match by this issue. {I tried the client repair option but nothing happened.}
(Server issue on mobile data Footage is bere):
Thank you.

[strange jackal]

Hello I'm Tiktoker:
A lot of followers ask if there will be a new addition in the future. Solo players can treat a player after he falls

[night cloak]

Pure horror...please moderators don't allow Chinese players on Europe servers although I know its impossible because VPN

[storm flume]

Please refer to this channel's pinned messages for further information, @vivid eagle and @wary orbit:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

It will only be marked as "Gifted" if you receive bonus UC from purchasing the bundle. In your case, you did not.

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

Please refer to subpoint 4.3 and 4.8 in #faq for possible solutions.

[celest shadow]

Unfortunately, we do not have any information in this regard.

[lyric charm]

I am an email that I have been doing for 10 years of injustice right now and I want someone to help me get it back because I am really bored and all my friends took it for 10 years of injustice and their emails came back so I hope for a quick response

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lyric charm.

[cyan citrus]

I don't think it is possible at the moment. You may provide your feedback regarding this through #old.

[golden marsh]

who use melee weapons?

why i got this omg

[cyan citrus]

Are you facing any issue, @golden marsh?

[golden marsh]

what issues?

[fringe sigil]

I have a problem with the killing message not appearing in the settings? @cyan citrus

[cyan citrus]

This channel is meant for community support regarding the game. Do you need any help?

[golden marsh]

i wanted ask what is this for, i never saw melee weapons ingame im newbie a bit

and what are green crates for? i have 3

[cyan citrus]

For how long have you been facing this issue?

[fringe sigil]

A long time ago

[cyan citrus]

This is just a skin and it doesn't change the game mechanics. For the green crates, do you mind sharing a screenshot of what you are referring to?

[cyan citrus]

Have you tried to reset your customize buttons setting?

[golden marsh]

silvanis crates

[cyan citrus]

Please share a screenshot, @golden marsh.

[golden marsh]

and how can i get silver coins? for it

Silvanus*

[fringe sigil]

No, but I do not want to adventure my settings in a game

[fringe sigil]

What is the reason for his disappearance?

[cyan citrus]

You can earn silver coins from season rewards at the start of new season. The amount of silver coins you will receive depends on your rank in the last season. You can also obtain silver coins by dismantling permanent duplicate items in your inventory.

[cyan citrus]

Please try to do a Routine Repair of the game from login menu and see if it will make any difference. Also, mention your device and from where you downloaded the game.

[cyan citrus]

Does kill message also not appear during the game?

[brittle maple]

Hi

@Bunk#3717

@cyan citrus

@cyan citrus hello

[cyan citrus]

Hello! How can we help you, @brittle maple?

[brittle maple]

i need help in changing region

[cyan citrus]

What is the issue you are facing when trying to change your region, @brittle maple?

[brittle maple]

not receiving verification code and login with your email even after I'm login with email

[cyan citrus]

Are you trying to receive the verification code on your phone number, @brittle maple?

[brittle maple]

yes

but I'm not receiving

[fringe sigil]

No. It appears but in a very bad place

[night cloak]

My account has been banned and I did not violate the rules Please help me
Account ID : 5392693316
Please help me unblock me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[cyan citrus]

Please make sure that you have entered a correct phone number and check your old messages for the verification code. If you have received an old verification code, try to use that one. There is a daily limit to receive the verification code, so you may need to try again tomorrow. If the issue is persistent, please contact the customer service in-game for further assistance.

[brittle maple]

ok thank you, i received once but it said login with email while i was already logined

[cyan citrus]

Can you share a screenshot of your kill message in the game? Also, have you tried to do a routine repair as I have mentioned above?

[cyan citrus]

Got it! Do you also have a phone number linked to the account?

[brittle maple]

no, when i try to link it shows that

if you could help me, I'll be thankful to you

[cyan citrus]

Which social media account you have linked with the account, @brittle maple?

[brittle maple]

email and facebook and gmail

i login with 3rd link email

[cyan citrus]

Please try to change your login method, @brittle maple. Try to link your phone number again and then log into the account with e-mail. If the issue is still persistent, please reach out to the customer service in-game.

[brittle maple]

Oh okay thank you for the information. I'll surely try this

and I'll let you know soon if i face any error again

but wait a second @cyan citrus

it's show login with your email to link your mobile phone

[cyan citrus]

Yes, but as it is not working, you may try a different login method like Gmail and Facebook and see if it will make any difference, @brittle maple. If the issue is still persistent, you will need to reach out to the customer service for further assistance.

[fringe sigil]

Yes, I did the repair, but nothing happened

[brittle maple]

but they don't help in changing region so what should i do

they just end it saying you can change your region through in-game settings

[cyan citrus]

I can't see the kill message in the screenshot.

[brittle maple]

@cyan citrus help help help

[cyan citrus]

We unfortunately will not be able to help you any further with this through the community. You may also submit a report of the issue through #old in compliance with the channel's pinned instructions, @brittle maple.

[brittle maple]

Ok but it will fix issue?

[cyan citrus]

We are not the one to fix the issue, @brittle maple.

[brittle maple]

then why to report there

if you can't fix

[fringe sigil]

at the bottom😂

[cyan citrus]

All the reports in #old will be reviewed by the community team, @brittle maple. I said we are not the one to fix it does not mean it will not be fixed. Also, issue related to region is already a known issue.

[brittle maple]

oh great

then it will fix in near times

[cyan citrus]

Got it! From where did you download the game?

[brittle maple]

or not

or it will still needs a lot of months to fix?

tell me this

[cyan citrus]

Would you mind sharing a screenshot of your in-game Basic settings, @brittle maple?

[brittle maple]

why not

[cyan citrus]

We don't have any further information regarding this.

[fringe sigil]

Google play

[cyan citrus]

Can you try to change your layout and camera control settings and see if it will make any difference, @fringe sigil?

[fringe sigil]

It's impossible because I'm leaving my settings.But if that's the only solution, do it

[cyan citrus]

Just try to change and see if the button will appear or not.

[fringe sigil]

Ok

[fringe sigil]

I ran my brain and copied Schema 1 into Scheme 2. I tried it and it worked.Do you know the reason for his disappearance?

[cyan citrus]

Sadly, no, @fringe sigil. Glad that it worked for you! Also, thank you for sharing the information on how it worked for you.

[fringe sigil]

I was playing with the simulator. Will this be the reason?

[cyan citrus]

It may be possible.

[dusk pollen]

hello @green agate

can you give gameloop 7.1 official link

@cyan citrus

[green agate]

https://www.gameloop.com/

[dusk pollen]

is this 7.1?

[green agate]

Click "dl" and you'll get the latest version.

[dusk pollen]

ok

thnx

[split egret]

Hello I have a problem linking my phone number

To my account

I type my phone number in but I never receive a verification code

[cyan citrus]

Please make sure that you have entered the correct phone number, @split egret. Also, there is a daily limit to receive the verification codes, so you may try again tomorrow or try to check your messages and put the old verification code you have received. If the issue is persistent, please reach out to the customer service in-game.

[golden marsh]

how can i get more duplicated items? im silver currently at ranked i think, and i also play arenas, does it count to something?

[cyan citrus]

Regarding my previous response, you will receive season tokens from the season rewards instead of silver coins now. You can later use them to redeem silver coins from season shop. And no, the matches in Arena will not count towards season rewards. For duplicate items, you will need to open more crates and it depends on your luck if yo will get the duplicate items, @golden marsh.

[golden marsh]

Because i got 940 silver coins and i wasnt sure where, and i got maybe only one duplicate, ty for answer

[cyan citrus]

If you have duplicate items, you will first need to dismantle them by using the Dismantle option available in your inventory settings, @golden marsh.

[golden marsh]

omg u so rich, how long u play? did u spent some money?

[storm flume]

Please avoid going off-topic, @golden marsh. You may have unrelated conversations in #chat.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[bold eagle]

Hi Support Team.

My PUBG account has been Stolen. The Person has changed My Twitter
email address, phone number and everything. Please restore my account.
Regards, I still have access to the account with Facebook / email and phone number, he also changed my sever to Middle East he change the flag,region, name plus leave the current clan I was in and also ban my account for 1 day please help me

ID 5600182957

[storm flume]

Please contact the customer service for further assistance, @bold eagle. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

@night cloak wants to be unmuted

[static sleet]

Please use #discord for such requests in the future. And no, the user in question will not be unmuted.

How can we help you?

[slim inlet]

Hi
there is a problem while linking mobile number. its shows error that" first login with email". but already login with email.

[static sleet]

Players can only link either an email or a phone number to their game account. As far as I know, players cannot link an email and a phone number at the same time to the same game account.

[sullen geyser]

My account was stolen, can someone get it back?Can someone help me please

[golden marsh]

how did it got stolen

[sullen geyser]

I wanted to develop my weapon. I was offered a not large amount, so I accepted the offer

[golden marsh]

so u gav3 stranger account

[fallow carbon]

Plz help me . Why my region is not showing

[golden marsh]

Wait for moderator here to help u

[sullen geyser]

Did he finish the story?

[golden marsh]

what

what story

[sullen geyser]

ok

[golden marsh]

what do u mean? i dont understand

[night cloak]

<@&481161015728406538> so i was trying to play metro after my buddy gave my Level 6 Gear and next day we got put under beta how do i get out of beta?

[sullen geyser]

I told you okay I'm waiting for you

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sullen geyser]

@golden marsh are you here?

[manic marlin]

They won’t do anything and they claim it’s for other user but they turn us loyal player off. Lol what s a joke

[manic marlin]

Time to find another game.

[golden marsh]

yes

[sullen geyser]

@golden marsh What's the solution

[golden marsh]

does the guy who stole ur acc , had acess? password etc? did u try recover acc?

[sullen geyser]

Yes, he has everything, but I did not finish the story

[digital sandal]

Dear pubg <@&481161015728406538> my account was banned for no reason can u please rewiew my acc thankbyou

[polar marsh]

Please refer to the private message from @polar marsh for further information, @digital sandal.

[sullen geyser]

what's the solution ?

[storm flume]

Please contact the customer service for further assistance, . Refer to subpoint 5.4 in #faq for further information.

[sullen geyser]

Dear pubg <@&481161015728406538> My account has been stolen can you help me I spent all my money on it

[green agate]

You cannot receive help through the community and have received a reply 30 seconds prior.
Please contact the in game customer service.

[charred palm]

Hi

ممكن اتواصل مع حد عربي؟

[storm flume]

Please do not use languages other than English, @charred palm. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[rigid ridge]

Ever since the tier restriction event started, the game started to drop frames and the game became so choppy it's unplayable for me even in extreme frame rate!

My network is FiOS and I'm in the United States of America

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rigid ridge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[charred palm]

Can any one help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @charred palm. Remember to read through #faq before asking questions in the support channels.

[charred palm]

My account someone hacked me and he banned it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @charred palm.

[visual adder]

My Facebook account was hacked to steal my PUBG account

[covert remnant]

Please contact the customer service.

[visual adder]

I come from there, they don't want to help me, that's why I'm here now

[covert remnant]

@visual adder Oh no. Only the customer service deal with account related issues. You need to follow their instructions. If they are asking you to recover your Facebook account, you will need to contact Facebook support.

[golden marsh]

ok finish story i will wait

contact pubg support they can give it back

[severe yoke]

I cant cat in metro royale

İt says this is beta and you didn't get invite

How can ı get in

[feral forge]

It will be frozen once you have reached week's mission point limit. You may continue to do the missions next week.

[severe yoke]

I dont understand

When the point is maxed the game says this is beta and you didn't get invite?

[feral forge]

Metro Royal is currently in a beta testing state, that means not every player will be allowed to participate yet. You can look forward to the next chapter.

[severe yoke]

But ı can get in before 2 days ago

I could get in monday morning

İt is normal

?

[storm flume]

Please refer to this channel's pinned messages for further information, @severe yoke:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[feral forge]

You get 10 points per day as login rewards, it should be enough for you to max your RP level.

[severe yoke]

So sould ı wait a week

[spark hornet]

i taked banned 3 months and i dont know what i do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spark hornet.

[surreal geode]

I refunded quite some UC yesterday due to an issue and now when I buy I get the UC deducted, also I do have 180uc in my acc for re name but can't spend cos I get message saying cannot purchase, how long till my purchase ban removed?

[cyan citrus]

Can you share a screenshot of the issue you are facing, @surreal geode?

[surreal geode]

Nvm I just went back on and my 180uc has been deducted

[night cloak]

hello I have trouble, my UC is gone

I got ingame mail that it was removed because of unknown source or something but I legit got the UC from RP today

38 UC in 1st mail, 40 UC in 2nd mail