questions

[deft stone]

thanks

[brazen cradle]

You are welcome

[wind nymph]

Admin plz set my account there is no region change option appear in my account plz set it i could not find customer service helpful

[celest shadow]

Please be advised that the moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[boreal osprey]

@everyone i need help

[wind nymph]

I contacted them 3 times but could not find them helpful to this issue

Its a simple issue for use watch my vedio and set my region

[brazen cradle]

Kindly refrain from using all tags.

[brazen cradle]

Contact in game support. They are best equipped to deal with these issue.

[light mortar]

@crisp venture bro if the coustomer service unlink my email and phone number will i able to log in again into my account?

[boreal osprey]

How to contact or what to write

[brazen cradle]

On your login screen you can find a way to contact support (top right corner) . Select the correct option for your issues and follow through.

[crisp venture]

@light mortar Bro when pubg will verify all the information of your account then at last they will ask you that do you have any other social media link connected to your account as my apple id was linked to my account so i said yes and they remove Twitter,Email and phone number from my account.I hope you understand it

[light mortar]

@crisp venture thanks for the information

one last thing

will this verification also removed?

[boreal osprey]

thanks bro

[light mortar]

cause I no longer able to log in to my account

will they removed it?

[crisp venture]

@boreal osprey Please contact customer service bro as i was having Apple ID and email.But be confirmed that if you say pubg to unlink email or phone number they will remove both.And will ask for your link social media so you just need to say only Twitter login belongs to me rest belongs to hacker because you dont know what other social media hacker has linked to your account

[light mortar]

i have talked with coustomer service and i have provided everything that they asked, 3 month and my first transaction receipt

[crisp venture]

@light mortar Yes your account will be free to login.When you are successfully able to recover your account then you just need to repair the game thats it and you will be able to login to your account.I had same exact problem like you

[light mortar]

repair?

[boreal osprey]

massage me pls@crisp venture

[light mortar]

can u explain?@crisp venture

[brazen cradle]

You are welcome

[crisp venture]

@light mortar Yes after repair you will be able to login to the account.Because when your account gets recovered due to some glitch it will send code to no number so when i repair my game then i was able to login to my account

[light mortar]

how to do it?

repair

please help me bro 🥺

[crisp venture]

Look at this screenshot this is what i was facing when my account was hacked.when ever I should login it should send code to hacker number and i was really depressed and talked to pubg customer service team and they helped me

@light mortar

Now when i was finally able to recover my account and when I went to login to my account i was seeing this then again I contacted pubg customer service and shared this screenshot with them and then they Said me to repair the game and when i repair i was finally able to login to my account successfully.I literally gave up but I kept hope and today i am enjoying my account which is more the $1500

@light mortar

[light mortar]

@crisp venture is this repair?

[boreal osprey]

@crisp venture bro pls message me

[crisp venture]

@light mortar Yes but when your account will be recovered then it will work bro.So i request you to contact pubg customer support as soon as possible

@boreal osprey sure sorry for late

[light mortar]

@crisp venture thanks for the update bro 💖

you saved my day

[crisp venture]

@light mortar Welcome buddy i hope i cleared all your doubts

[light mortar]

@crisp venture i have already talked with them and provide everything

should i repair?

which option

can you tell me

[crisp venture]

@light mortar Thats nice to hear i hope you get your account as soon as possible and remember one thing when pubg asks you what links belongs to hacker and what links belong to you here you have to reply very carefully or else you might loose your account

At this point you have to say Xxxx link belongs to me and rest belongs to hacker

[light mortar]

ok

so they will reply?

[light mortar]

is this repair?

@crisp venture

[brazen cradle]

Yes they will and you can try what our friend here is telling you. That’s the repair, routine repair would do

[crisp venture]

@light mortar yea this is the repair option

[light mortar]

which option should i select?

or repair?

[crisp venture]

@light mortar I just want to say keep patience as PUBG customer service receives alott of messages in a day.So wait for your turn.It might take 24hr or 1week for a reply so keep patience and wait for your turn.I was getting reply after 6days so I kept patience and waited for my turn

[light mortar]

just tell me which option i need to select in repair

[crisp venture]

@light mortar Literally I selected all the given options

And clicked on OK

[light mortar]

ok

[crisp venture]

@light mortar Best of luck Hope you get your account Sooner.✌️

[night cloak]

Anyone else experienced this in metro royale?

[brazen cradle]

That’s a glitch. How’d you end up here ?

[mellow perch]

What does this mean?

[night cloak]

I really don't know

It happened a couple of times already and it's not like that everytime, sometimes it's different

[brazen cradle]

That those members left your clan.

[mellow perch]

No but they are not searchable

[crisp venture]

@night cloak Basically you might face this bug when you are in game and suddenly you try to restart the game

[brazen cradle]

I mean. Do you just fall into it or were you doing something ?

[night cloak]

I didn't even restart

[night cloak]

I just fell

[crisp venture]

@night cloak Thats a Bug then

[brazen cradle]

While just walking around ?

[night cloak]

To me it looked like I was under but to the bots and players they can see me clearly and shoot me

[mellow perch]

I didn't have any person named as userxyzabc in my clan @brazen cradle i think these accounts might be deleted?

[night cloak]

No, legit as soon as I got out of the loading screen I'm already there

And it's not just that, there are more bugs

Hold on let me make a list of what I encountered

[brazen cradle]

This would be great. Can you share the list ?

[night cloak]

Yep hold on

[brazen cradle]

They joined and left.

[gaunt cobalt]

Bgmi uc purchase error
I am not able to purchase UC from redeem code inside the game, this error is coming not only with dead but with many people please solve this error

Please fix this

[sullen lion]

@brazen cradle Recall event requirements??

[brazen cradle]

This is PUBG MOBILE GLOBAL version support. Kindly contact the concern game support for this issue.

[full zenith]

@brazen cradle I want to know if my I'd can get banned if I use a vpn

[brazen cradle]

Didn’t piston already respond to you with that info ?

[brazen cradle]

It’s strictly advised against it. There is a chance your ID may get banned because of the usage of VPN.

@sullen lion

[night cloak]

Variety number 1

1. Falling underground as soon as you spawn in
2. The stuff you brought with you is gone, even the guns, ammo, etc.
3. Map not working, no gun shot icons or anything

Variety 2:

1. Guns will appear but the stuff in your inventory will not appear, it'll take some time to appear
2. You can open crates but can't take loot from the crates, only ground loot
3. Bots don't move in your screen but they're actually moving as I can hear them shooting at me and I take damage

Both varieties gets fixed after some time but sometimes it takes too long

There are also situations where variety 1 & 2 is combined

@brazen cradle

[sullen lion]

jus checkd nw. got it. thanks

[night cloak]

Oh and sometimes you get stuck in the loading screen, idk if it's my WiFi's problem or anything but from the looks of it, it's not my WiFi's fault

If it was then I should be lagging not bugged

Some more evidences

Also, the "match start countdown" doesn't disappear but gets fixed after some time

There was also this one match I had, I thought that I was still bugged but no, the timer just didn't show up

Third pic was a player who seems to be lagging in my screen but I think it was just because I'm bugged

[crisp venture]

@gaunt cobalt This is not BGMI discord server please contact your respected BGMI server discord

[covert remnant]

It could be both WiFi issue and game bugs. Make sure you always report these in-game.

[night cloak]

I do

My ping isn't bad

It happens almost everytime I play do maybe it could be a wifi issue

[brazen cradle]

This is of great help. Could you please report these bugs in #old saying the same and attaching the SS using the format below

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

Would greatly appreciate it.

[crisp venture]

@night cloak The main reason is when you are in-game and try to restart the game and second might be when you are driving any vehicle and suddenly you smash into a wall then you will see this bug.I faced in erangel and this was my two main reason

[night cloak]

That is in Metro

Alr got it

[brazen cradle]

Cheers bud

[mellow perch]

@brazen cradle nah bro i checked history and logs, they are obviously deleted accounts 👍

[brazen cradle]

Alrighty then 👍🏽

[mellow perch]

PUBG Mobile may have deleted their accounts for some reason and i took screenshot of remaining members if something misses I will share here

Their profile is also gone

[brazen cradle]

Please do

[boreal osprey]

my twitter email?

[brazen cradle]

They are asking for your Twitter name or the Twitter email

[brazen cradle]

Yes

[crisp venture]

@boreal osprey The name which you are using on your twitter

[night cloak]

Outside map glitcher - i wonder if hes going to get banned so thats why i am writing publicly

[brazen cradle]

Thank you for your support in keeping the gaming environment safe

[boreal osprey]

@brazen cradle

[deft depot]

This is a video case from investigators section
A lot of videos like this
100% cheating and the final decision is "NO VIOLATION"
So what is the point of this section anyway if it useless like this?!!
Where's PUBG from all of this?!!

[boreal osprey]

I do not remember at all when I started the game and downloaded it on this phone on October 26, 2021

@brazen cradle

[night cloak]

One message removed from a suspended account.

One message removed from a suspended account.

[boreal osprey]

people aro not playing

[night cloak]

One message removed from a suspended account.

One message removed from a suspended account.

[brazen cradle]

You downloaded it on that date and you say you didn’t create your account on that day ?

[brazen cradle]

Device ?

[night cloak]

One message removed from a suspended account.

One message removed from a suspended account.

[boreal osprey]

I bought this account and I do not know when it was created@brazen cradle

[night cloak]

One message removed from a suspended account.

[brazen cradle]

It’s against TOS to buy or sell accounts. Unfortunately, I will not be able to provide further assistance with this

[brazen cradle]

I understand. There isn’t much I can do regarding Gameloop with match making issues. Make sure you select the same region you reside in. Try and change between modes. Play a couple of TDMS. If there isn’t many emulator players in your region it’s going to take longer than usual for match making.

[oblique owl]

hello can i ask: When super star popularity event ended, it said 14/4 but i don't know what time?

[proven crescent]

Why does the bargain event have the grenade skin which you can get with silver fragments instead of the m4 skin which you can’t get anywhere? Is this seriously the logic of pubg or is my game bugging and I see grenade instead of m4?

[covert remnant]

The time is always in UTC.

[prime glen]

Hi,Today i got banned claiming that i have played with a cheater but in reality i wasn't aware that any of my teammates was a cheater .Please consider looking back into my case and try warning players that was teaming with cheaters unknowingly before banning them. please respond. Thanks for your time.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @prime glen.

[oblique owl]

@covert remnant i mean the end of day 14 or end on begining of day 14

[covert remnant]

End of day 14.

23:59.

[oblique owl]

@covert remnant thank you

[full zenith]

@covert remnant I want to know that I was using vpn for my work and opened PUBG while vpn was connected will it negatively affect my game account .

[rapid dune]

Its scam? :) you making LAMBO for indian version almost for free ;) at European servers changed lambo gun pic from 250coins to 100.. wtf? Not enough money??

[covert remnant]

You VPN has a setting called “split tunneling” or something similar that can make some apps exception. Use the settings to make PUBG MOBILE exceptional.

[covert remnant]

Tencent is not partnered with the Indian version. Regional versions usually have lower prices than global due to an effort to make games cheaper in areas where people are generally less able to afford them.

[stoic dust]

Good morning, guys! The question is why I don't have a region? Thank you for your help

[rapid dune]

Then why its changed for global version. When you choose to get weapon and you have multiple to get 250coins now its only 100?

[brazen cradle]

The exclusivity of the M416 may be. IMO that M416 that comes with the set looks like an upgraded gun. Pretty cool skin. It will not be easily available.

[covert remnant]

Region changing is sadly not available to Europeans at the moment.

[rapid dune]

Then why its changed for global version lambo spin . When you choose to get weapon and you have multiple to get 250coins now its only 100?

[covert remnant]

@rapid dune If you did not like the change, you are free to let our developers know your feedback in the #old channel.

[rapid dune]

@covert remnant no one liked because its scam to get more money from us;)

Some of us got lucky and got chance to get it cheap.. now i need to spend 500€ to get lambo whn others got it from 150€ nice job tencent :) tes we really like changed to fill up you wallet ;)

[covert remnant]

@rapid dune The developers are trying various prices for different regions. If nobody buy the new priced skin, I’m sure the developers will reconsider.

[proven crescent]

I just said sheit and it removes my whole message ugh

Whatever man I ain’t typing all that again

[rapid dune]

@covert remnant no they will not ;)
Can i get full refund what i spend for lambo spin? Because you changing game rules in mid game ;)

[quasi anchor]

Hey why is pubg not giving me a match I don’t understand sould I delete it or what

Do I really have to wait 1 year for 1 match wthel

[covert remnant]

Know that this channel is for members to help each other—we are all regular players no matter if some of us have moderator status. Make sure not to share your frustration with us but the developers whom you can find in the #old channel. The channel will let you use curse words.

[full zenith]

But the main reason is will it cause any harm to my PUBG account . ??

[covert remnant]

Sadly, as far as I know, anything spent in-game are not refundable.

[quasi anchor]

Yo somebody help me pubg is not giving me a match match making problems 20 minutes I couldn’t play from yesterday help what is going on

[covert remnant]

@quasi anchor This happens when less people are playing on the server with same tier and settings. Try out new modes whenever that happens.

[rapid dune]

@covert remnant how its not refundable if you scaming peoples? Its crime... You know;)

Feedback admins not even care and not even responding :)

[covert remnant]

Ur free to give me a hand, nob. Don’t lurk.

[quasi anchor]

I am playing solo fpp tier Ace 1 star and from yesterday I didn’t even get match in alll maps ????!!!!

Rank 1175

[covert remnant]

I do not know that, nor I can confirm it. It is best for you to make PUBG MOBILE as an exception on your VPN settings if you regularly use VPN.

[quasi anchor]

Server medeal east

[covert remnant]

It is not refundable because it states on the terms of service which you manually agreed to before creating a PUBG MOBILE account.

[proven crescent]

I wasn’t cursing, who uses sheit as a curse word? 🙄

[rapid dune]

@covert remnant oh then need to speak about this with google. That they letting to scam peoples. ;)

[covert remnant]

It means there are less people playing Solo tier Ace 1 on your server at the time. Hence the server is having difficulties connecting you with others with similar ranks. Whenever this happens, try playing a different mode where your rank isn’t very high.

[night cloak]

500 Euros for a Lambo?

Is it in-game Euros or the real currency?

[quasi anchor]

I tried but I still can’t get any match but I guess pubg don’t allow us to play

[rapid dune]

@night cloak from when you have euros in game?? In REAL LIFE

[night cloak]

Noice😂

[quasi anchor]

I tried ERANGLE VEKINDI KARAKIN SHANOK MRIAMAR

[covert remnant]

@proven crescent We filter words based on their usage and many definitely misused them in public channels. If you wrote a very big message and is important to you, I can help you find it from our registries. Just let me know.

[quasi anchor]

Everything

[rapid dune]

Started reporting PUBG mobile to Goigle play for scaming peoples ;)

[covert remnant]

Google might not be able to help you because of the terms of service you agreed to. But you are absolutely free to contact them.

[rapid dune]

Yes. But in you terms of service you also writing that at event you cant change rules... But you doing it ;)

[night cloak]

Hope there is some sort of insurance 🙂

Against bullet damage

[covert remnant]

I’m not talking about maps, but your game modes. Like try playing TDMs, or Duo/Squad classic, or unranked ones. There are so many modes you can choose while there are less people playing on the mode you are grinding.

[quasi anchor]

But I am playing rankpush to conqueror pubg stoped when I get toooo close to it

[covert remnant]

There is no such thing on the terms of service. The game developers can make changes at any moment, and even can cancel your account without any reason.

[quasi anchor]

Idk we’re the other player are playing the are growing up and I am going down @covert remnant

[covert remnant]

@quasi anchor I understand your frustration but since there are less players, there’s nothing you can do without waiting/playing a different game mode.

[quasi anchor]

So when will be fixed then ?

[covert remnant]

It is not game-side issue to be fixed. It is simply the players. If there are less players, the game cannot do anything.

[full zenith]

Can anybody confirm me that vpn gets PUBG I'd banned I'm so doubted.

[proven crescent]

Come now you know there is absolutely no way anyone curses with the word sheit anymore only thing you can say is sheit on you and nothing else, whereas in contrast it is used in many different contexts such as, this sheit is so hard, I have to handle my sheit, this skin is sheit, I am sorry I lost my sheit at you, why is my luck with the spins so sheit? I never get any good sheit etc etc etc etc

[covert remnant]

@proven crescent We have people who have used the word inappropriately, and hence it was filtered. We have no reason to filter any random words from the dictionary.

[feral forge]

Usage of VPN is not recommeded.

[brazen cradle]

am here am here.

[night cloak]

When will PUBG be adding an Africa Server or increasing the capacity of the servers we're playing on?...

My ping is 158ms
Gets as high as 232ms sometimes

Most of my shots don't register

[full zenith]

But I only used it once and disconnected in 10-15 seconds .Is my account safe . I connected by mistake

[brazen cradle]

That’s beyond the scope of the Community Moderation team. We will be sure to bring it up if and when a concern discussion allows us to.

[proven crescent]

Please provide evidence of such misuse so I can understand because I am really dumbfounded here right now

[brazen cradle]

Great conversation. Kindly keep this channel for purposes intended. Anything else we can help with ?

[proven crescent]

It is for the purpose intended blitz, my entire message gets deleted coz I said sheit and apparently it’s used to curse someone so I am asking when and where someone used this word to curse someone for it to be censored and have my entire message deleted

[brazen cradle]

Let’s go back and hear that message without the word. What is it ?

[ripe lava]

Any official can help

My channel got 4 copyright strike from Pubg mobile 😭😭

Without any reason

[proven crescent]

Well we are already past that now, I don’t remember the message as it was long, what we are on right now is the reason for censoring that word as it’s more of an expressive word than a curse word, perhaps maybe in the 20th century when someone would say sheit on you it was considered a curse word but we are in the 21st century so who and where was it used to curse for it to be censored?

[ripe lava]

@brazen cradle

Plz help

My youtube channel got 4 copyright strike

Without any reason

[low geyser]

Guys I wanted to submit my team in pmco, so when we finished registration , in the end it said that we have to complete in-game verification.
So all my teammates received their verification except me.
Btw I am using Korean version of pubg mobile. Is it because of the version that I didn't receive in-game verification??
Plz help if anyone know

[brazen cradle]

Unfortunately this is not related with PUBG MOBILE so I am limited with the help that I can provide as to no help at all. Have a beautiful rest of the day.
P.S: further conversation on the research of the word in discussion could be held in the #chat

[ripe lava]

@brazen cradle

[brazen cradle]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[brazen cradle]

Hey, How may I help you ?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @ripe lava. We may otherwise have to mute you.

[ripe lava]

Why Pubg mobile gave me strike

Without any reason

[brazen cradle]

Head over to #copyright to plead your case.

[ripe lava]

Slowmode

[brazen cradle]

Wait for an official response then.

[ripe lava]

Ohk

Thanx

[celest shadow]

You can edit your previous message sent in #copyright with your concern.

[ripe lava]

Really

Thanks brother ❤️@celest shadow

[surreal storm]

I have Linked a phonenumber a few days ago because i want second verification on my pubg account. Now whenever i click on open in front of second step verification. They ask me for code that never reach my phonenumber. I try changing the phone, changing the internet connection everything i can. But for the first few tries for verification request it says Success and after it starts saying parameter error 1100 something something. And finally "" too many tries try again later "" ( For which i got to wait for next day UTC+0) but it happening for many days and i a sickj now please help

[brazen cradle]

Contact ingame customer support for further assistance regarding this issue.

[proven crescent]

Well I am asking for support in regards to pubg mobile DISCORD, and you are a moderator, so this is the right channel and you are the right person to speak to as well

[brazen cradle]

I understand, State your problem again.

[proven crescent]

Why can’t you guys just admit the incorrect censorship of the word and fix it? Instead of giving an excuse that has no bases or evidence to it?

[surreal storm]

there is no way for that please i want solution ASAP. As i am facing this problem like from foreever

[feral forge]

Normally, usage of VPN will not result in an account suspension but it may occur, therefore it is not recommended.

[full zenith]

Thanks for the reply got some relief as my account is worth over 5000$

[proven crescent]

Nobody uses the word sheit as a curse word why are you censoring it? And causing people’s long or short messages to just get deleted thanks to the censorship? If you will still carry on saying it is used as a curse word please show one instance in the past where someone used that word to curse at someone be it a moderator or a member

[crisp venture]

@surreal storm Contact your Network customer service if they dont help then Better to contact Pubg customer service in-game.And make sure you are logging to a trusted mobile in which you have played game or open your account.Even You have option for a Backup code.If you are not able to get a SMS code then you can use a backup code which pubg provides you when you turn on Secondary verification

[celest shadow]

Misused words will be filtered at our discretion, these words are often used in an offensive manner and cause unnecessary arguments which requires more moderation intervention on our end. The easiest solution would be to add the word to our inappropriate language filters and let the bot automatically remove and remind the user to use appropriate language when communicating with others.

An exception was made for the #old channel where players are more often to use these words to express their feelings, instead of being directed towards a member in the server. Thank you for understanding.

[brazen cradle]

Is this the PUBG MOBILE related issue you were talking about?!

[proven crescent]

Please show an instance of this occurrence

[surreal storm]

I didn't turned on verification code thing yet i want to

[night cloak]

I want help 😭 , so i have account in bgmi and my friend have account in pubg mobile global version so will he be able to send me , gift me uc and popularity from his pubg global version to my bgmi account ??

[crisp venture]

@surreal storm Then please contact customer service in-game for fast recovery

@night cloak Unfortunately No.

[night cloak]

Ohk

@crisp venture are you for sure tho? 100% ??

[ionic raptor]

I am getting an error which says, "Your connection has been terminated because of a data error with your client." I got this error message 3rd time today since yesterday. My id get locked for 1hr 1st time then 2hr 2nd time and now 1day 3rd time. I am pushing rank for conqueror and if single day I don't play game then it will be a big loss for me. Please unlock my account as soon as possible. Thanks
My character id : 5108830897
In-Game-Name : SHAFTGAMING
Device : Android - Asus Rog 3
Network : Airtel 4G

[celest shadow]

We are not required to show you our logs to prove why certain words are censored. If we notice that a word has not been misused, it will be removed from the filters.

We are more than happy to help you with your deleted message, here is the copy.

But it’s not an exclusive gun skin, it’s a legendary gun skin that has no effects or kill message or anything special to it, only reason I would buy the whole set was to complete it’s entry in the gallery for season 14 but since the m4 is part of the entry and it’s not in the bargain event I am gonna just pass, not spending a load of UC to get all the and then not complete the entry coz devs go ooh “m4 skin so cool” let’s not give it out

[crisp venture]

@night cloak I am 1000% sure that You cant send popularity to your Global version player and even you cant play with a global version players.Because BGMI is now a different platform.

[night cloak]

Thankss

[lyric veldt]

hey any mod active i wanted to ask something

[crisp venture]

@night cloak Welcome buddy♥️

[proven crescent]

Okay let’s just leave it at “the moderators do not accept when they are wrong” and go our seperate ways coz this discussion will be fruitless

[crisp venture]

@lyric veldt Can you Express your issue i hope i can help you

[night cloak]

I have another question Helpp 😭 , my friend is in usa and he wants to gift me uc in my bgmi account is there any way to do that ?

[lyric veldt]

so i had changed the file names of data and obb and then deleted the apk can i download only the apk rename files to original then will game work?

[celest shadow]

Please refer to subpoint 4.9 in #faq for further information.

[tidal cove]

REN You can’t

[crisp venture]

@night cloak I dont know Midasbuy is supported for BGMI or not.As per i know BGMI players can buy UC only Through in-game ( Cards,Itunes,Google play card )

[night cloak]

Oh thanks

[celest shadow]

Not recommended. Please download the game properly from your app market or through the official website. Alternatively, you can download the APK at https://pubgmobile.live/apk.

[crisp venture]

@night cloak As mentioned BGMI is different platform so its better you should Join BGMI discord Server and Express your issue their so that BGMI players and moderators can help you

[lyric veldt]

i mean its hard for me to download complete game so before when i had downloaded it i changed the file names so the files doesn't gets deleted with the game @celest shadow

[night cloak]

I joined there but it's discord glitch i can't verify my phone number there that's why i can't send messages there

[lyric veldt]

can i get link for bgmi

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @lyric veldt.

[elfin viper]

Hello im encountering a problem my account that has given me by pubg mobile for GAC seems not working i tried a lot already from my account name to my uid i can't login

[crisp venture]

@lyric veldt Please install pubg from App store or google play store.Downloading pubg from a different website can Ban your account.So its better to install from the Official ( App store / Google Play Store )

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[lyric veldt]

i mean i didnt download game from other sites i had downloaded it from playstore and was trying to create a backup

[crisp venture]

@night cloak Once Uninstall Discord app and re-install it and please Download the latest version of discord.You can also look for the update is aviable or not

[night cloak]

I already did that but still not working

[crisp venture]

Any changes can Lead your account to Ban

[lyric veldt]

[crisp venture]

@night cloak Keep trying i hope it works

Their might be a gltich

[night cloak]

Ok 😍

[celest shadow]

This channel is reserved for support matters related to PUBG MOBILE, @lyric veldt.

[lyric veldt]

@celest shadow dms pls

[crisp venture]

@lyric veldt Can you please Contact BGMI official Discord server for any issue related to BGMI.This is not BGMI discord server.This is PUBG mobile global Discord server.

[lyric veldt]

k👌🏼

can i have bgmi discord server link

[crisp venture]

@lyric veldt If you are facing any type of issue you can search in youtube for a solution

[crisp venture]

Unfortunately I cant sorry

[lyric veldt]

dms?

[crisp venture]

@lyric veldt You can ask @night cloak As he is also a BGMI player

[hot crater]

Can someone kindly tell me how to change my region?
I tried it in the game but it sends no verification code.

[sick arch]

Hello, I asked your support in my search. Unzip the internal link to the account, and a message was sent, waited 30 days and it didn't hit me yet, is there a solution?

[storm flume]

Please contact the customer service for further assistance, @hot crater. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Please provide us with a screenshot of your conversation with the in-game customer service.

[novel shadow]

@celest shadow can u help me?

[celest shadow]

How can we help you?

[novel shadow]

I have a problem with a Gac

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[novel shadow]

Okey

[latent terrace]

Guys gac is not working until qualifications

[junior isle]

hi everyone

[manic knoll]

@celest shadow my device is iphone 13 pro max. while playing games, the phone gets hot and the screen brightness decreases. 90 fps lag problems

[cyan citrus]

Hello! How can we help you?

[cyan citrus]

Have you tried to reinstall the game and reset your device settings? Also, make sure that you have enough storage left in your device.

[junior isle]

hi , i want to report to someone using generated system in popularity

[cyan citrus]

You may report the user directly through in-game report feature or the customer service, @junior isle.

[golden trout]

@cyan citrus How much hacking video is being uploaded. Sir please remove it on youtube. We have a lot of difficulty in playing the game.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @golden trout.

[junior isle]

i do this but no issues until now this is not fare

[cyan citrus]

Appropriate action will be taken upon the verification of such behavior, @junior isle. Unfortunately, this is not something we can help with through the community.

[golden trout]

Sir there is no option to mark video per report.

@cyan citrus reply me sir

[cyan citrus]

I don't understand your issue, @golden trout.

[golden trout]

@cyan citrus There is a channel which tells about hacking.

[cyan citrus]

You can report it through the link we have provided above.

[golden trout]

@cyan citrus Sir he makes the video private at 5:00 pm.

[celest shadow]

When your device gets hot, iOS will automatically decrease the brightness so that it does not heat up even more. Performance may also be reduced due to this.

[golden trout]

@celest shadow Sir he makes the video private at 5:00 pm.

@celest shadow Sir this is a hacking video. Please remove it otherwise it will spoil the game.
https://youtu.be/9tHhKJYPDt8

[wet siren]

I have links to pubg hacks

Where can I report them to get them removed from google

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wet siren.

[wet siren]

I can't report the link from google anywhere tho

[unreal yacht]

I am registered in the pmco and we will play on the 21st and I had a problem with my account and the one who registered with it was hacked and the hacker added someone else’s phone number and activated the secondary investigation feature and I can’t access the account through Gmail or Facebook and the third link in the game I don’t remember his password

But the number that was added in the game belongs to another person, but I communicate with him and he is cooperating with me in the matter because the code or the secondary investigation arrives through a phone number

I contacted the game's help center but I still haven't resolved it

[dapper plaza]

My friends acc got hacked he returned his twitter but the hacker still got it now he cant log in, the hacker applied 3rd link and phone number so my friend cant go in the account everyone keeps telling us to contact in game support but they dont help up just ban the damn account 5403412741

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised or stolen accounts, @unreal yacht and @dapper plaza. As we only provide community support through this platform, we will unfortunately not be able to help you with this in any way.

[royal nebula]

When was active GAC TOOL username and Password

[dapper plaza]

He cant log in account so he cant use serviceee

[royal nebula]

Yap that right

[unreal yacht]

Ok

[cyan citrus]

He can contact the customer service through the login menu by tapping on Help option. Please refer to #faq sub point 5.4 for instructions on how you can contact the customer service.

[full zenith]

I would suggest SOMEONE whose email is hacked to change his /her in-game region to France because then the number option will disappear and no verification problem will appear

[dapper plaza]

K

[royal nebula]

My friends also same problem he summit everything what they are need.purchase uc payslips.but nothing?

[cyan citrus]

GAC tool will only work once qualifiers begin.

[dapper plaza]

Hmm support wont respond i guess we gotta abandom the account, we ask support this "what if my account got hacked"
"my account got hacked"

[royal nebula]

@cyan citrus yes I have a new 2022 GAC username and Password but I will try to login it’s show like that

Country Newzealnd

[grave lichen]

Which region should I give here? Region Turkish in my game, but I live in Oman,

[solid mural]

Hi all,
I have a problem with the counter of days to change my email address, its freezing on 14 days of 15 days since 4 days ago and it won't count the 15th day!
I'm login in everyday with my email and tried even with my Twitter, but it doesn't work man_shrugging_tone1
Can you help me please?

[azure skiff]

? What i do

🥺😔

[brazen cradle]

We’re you asked to submit proof or anything to verify your account ?

[night cloak]

Slow wifi or data

[azure skiff]

I am using wifi

[brazen cradle]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[brazen cradle]

Contact ingame customer support for further assistance regarding this issue.

[night cloak]

Is it slow wifi?

[cyan citrus]

Refer to my previous response again.

[night cloak]

Bc that happens when ur wifi slow

[brazen cradle]

Where’d you download from ?

[azure skiff]

Website pubg

[night cloak]

That has happened to me multiple times

And bc wifi here slow

[brazen cradle]

What device are you on ?

[crisp venture]

@brazen cradle Is their any chance of getting my synergy back ?

[azure skiff]

Oppo f9 pro@brazen cradle

[brazen cradle]

Please elaborate the issue. Thank you

[brazen cradle]

So you downloaded it from Google play store ?

[azure skiff]

No, i downloaded it from pubg mobile website@brazen cradle

[crisp venture]

My account was hacked so hacker un-friend all my friends.I was having more then 10k synergies with some of my friends.So is thier any solution

@brazen cradle

[brazen cradle]

Have you added them back ?

[crisp venture]

@brazen cradle Yes

[brazen cradle]

Try reinstalling the game from Play Store

[azure skiff]

Ok 😶

[brazen cradle]

Unfortunately. There’s no way lost synergy can be brought back.

[brazen cradle]

Let us know how it goes.

[azure skiff]

Let me try

[crisp venture]

@brazen cradle Okay Thanks

[brazen cradle]

You are welcome

[solid mural]

The assistant close the case immediately!

[brazen cradle]

Make sure you select the correct prompts and choose the right answers.

[azure skiff]

I think this issue is my data because my friend was playing TDM in my account & my device and we are outside my friend opened the device internet and when i come in my home i use the wifi then it shows that 😥@brazen cradle

But i am trying to reinstall the game

[frosty depot]

When I log in with my phone number it says Login Failed Please try again what is the solution?

[azure skiff]

@brazen cradle no it look like 🙄

👀🙄

@cyan citrus ?

[brazen cradle]

Contact in game support

[brazen cradle]

Did you download all the packs ?

[solid mural]

Of course I do. But I don't know why it close the ticket ASAP!

[cyan citrus]

What is your country?

[native anvil]

@vagrant tulip
Can I ask you a question in a private message?

[vagrant tulip]

Sure my dm is open

[night cloak]

Please look your dm::)

[brazen cradle]

Can you share a screenshot/screen recording for better understanding

[full zenith]

Can I check how many times I got banned in the past ?

[cold phoenix]

I can't enter metro royale

[brazen cradle]

Currently, it’s is limited.

[wind oxide]

hello can i get in touch with a tencent member so i can unban my account, it has been banned for two weeks duo to playing with a cheater and i didn't know he cheats and i've registred in pmco today but i can't verifie it cuz the ban will be off in 3 days

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wind oxide.

[cold phoenix]

Oh good

[grave lichen]

@brazen cradle hello

[granite phoenix]

@all Anyone looking for a teammate in the upcoming pmco tournament

[pine oar]

Good evening, I want to restore my account, but it is linked to facebook. Because of the sanctions, I can't go there. Please tell me what to do in this situation?

[ripe lava]

Any one here

[raw lily]

My account was hacked and stolen from me. But my prime plus subscription is still being used on that account. Is there any possible way to regain access to the account if the hacker unlinked my Facebook?

[hoary hollow]

Hello, My 720 UC from my account today just disappeared. I don't know it's a bug or what, what should I do?

[brazen cradle]

Hello. State your issue

[brazen cradle]

Could you please rephrase this , You are unable to link your FB ? Am I right ?

[grave lichen]

👆

[brazen cradle]

Contact in game support and select the right prompts to get your account back.

[brazen cradle]

Region and Server should be Middle East.

[pine oar]

Yes, FB blocked in Russia

[grave lichen]

🤷‍♂️

[brazen cradle]

Did you get any notification saying that your UC is being secured due to penalty ? Or happened to see any new things added to your account ?

[pine oar]

I have an account and I can't log into it. because he is linked to fb

[hoary hollow]

Nope

I opened my game and saw I have 0 UC, I restarted the game but still 0

[brazen cradle]

I understand. You are in Russia and you cannot link FB. Do you have Twitter account ?

[brazen cradle]

Is that the only login means ?

[brazen cradle]

Try buying the minimum amount of UC and see what happens. Update what’s happening.

[pine oar]

yes, I would link it to VK or apple id, but I can’t access it

[hoary hollow]

Ok I'll try that tomorrow, right now I don't have any money in EasyPaisa 😬

[brazen cradle]

Wait, Device and region ?

[hoary hollow]

Device: Samsung Galaxy A30 and Middle East

[brazen cradle]

Alrighty. 👍🏽

[pine oar]

@brazen cradle is it possible to login to my account?

[brazen cradle]

Unfortunately given the location, it’s challenging. The best bet is to contact in game support and see what they have to offer.

[pine oar]

Ok, thx

[hoary hollow]

Sorry I think I'm confused between region and server, Region is Asia Pakistan and Server is Middle East I guess

[brazen cradle]

You are welcome

[brazen cradle]

That is fine, UC deduction is the problem. Let’s see what happens.

[sonic bear]

Hello my friend made a video on hackers of bgmi and unfortunately got a strike from pubg mobile

[e-mail]
Please confirm if it's the reall address

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @sonic bear. We may otherwise have to mute you.

[ripe lava]

@sonic bear it's fake

[exotic grotto]

Is this to change profile picture or just for the connection in settings

[pine oar]

please tell me how to contact them?

[shell tusk]

How can i get support for pmco register?

<@&481161015728406538>

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @pine oar.

[junior birch]

Feel free to send your inquiries regarding PMCO in: https://discord.gg/esportspubgm.

[celest shadow]

To unlink a social media account.

[solid mural]

You can the date in the screen recording, it was the 12th April. And today still 14/15 days!

[raw lily]

What are the correct prompts? I’m not finding anything for an unlinked social. Also I read online I can prove it is my account by providing purchase receipts. I’ve been trying the in game support for a week now.

[brazen cradle]

Login screen, Top right corner.

[brazen cradle]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[brazen cradle]

It’ll ask you if your account is hacked. Choose that and follow through with the questions.

[brazen cradle]

Are you logged in using the same email credentials or through your social media link ?

[low meadow]

Hi please someone can help me

I am pubg old user,

[brazen cradle]

What can we help you with ?

[low meadow]

I changed my region 😭 mistakenly 😭

I want to come back to pakistan region please

Its first time with me

I am really hurted 😭

[brazen cradle]

Unfortunately you have to wait till the cool down period is over.

[solid mural]

I tried with both.
This screen is fresh (right now)

[brazen cradle]

I understand. Region and device ?

[low meadow]

@brazen cradle please try to change my region please ,🥺

[brazen cradle]

I wish I could help you with this. But , I can’t.

[solid mural]

Morocco and I use an a Samsung device

[low meadow]

😭😭

I am going to delete pubg mobile until my change has not changed 🥲🥺🤲🕋

[full zenith]

@brazen cradle can we use vpn to change in-game region is it safe? Or if not what are the consequences

[brazen cradle]

It’s not advisable. It may have its consequences.

[storm flume]

Please refer to subpoint(s) 3.18 in #faq for further information, @full zenith.

[brazen cradle]

I will kindly refuse to further be involved in this conversation. Unless or until there is an actual problem that you are facing with PUBG MOBILE.

[sonic bear]

Please answer it's a real strike or not

[brazen cradle]

Alright. Try contacting in game support regarding this conversation. Get back to us if it’s still not fixed.

[brazen cradle]

Please reach out in #copyright

[raw lily]

It leads me to articles and always refers me back to social media support. The hacker got my social media banned.

[full zenith]

Can anybody help.. my friend accidentally set his guardian verification to wrong country and region can it be reversed?

[brazen cradle]

Is that option available ?

[full zenith]

Yes in my country it is

[brazen cradle]

I dont know if you can. But, if the option is showing. Then ask your friend to try and redo it.

[full zenith]

No option disappeared after being set

[vagrant tulip]

Looks like it's by PUBG Corporation.

[solid mural]

I tried but the assistant bot close the case ASAP. I choose the right category and segment but no hope to talk with any human 🤷🏻‍♂️

[brazen cradle]

And I think that’s pretty much answered it.

[full zenith]

Thanks and I think now his account Is fd

[junior birch]

We cannot help with account related issues, the better way is to contact the customer service. Please refer to the sub-point 5.4 in #faq for further information.

[brazen cradle]

I understand. This could be a bug. Just to be on the safe side. Leave a report in #old using the format below. Make sure you explain the issue the best way you can.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

[solid mural]

Okay. I'll do it right now. Thanks for your response 🤗

[brazen cradle]

You are welcome

[junior birch]

If you think if they have closed the conversation without a reason or have closed the conversation after you sent a message, please perform a routine repair from the login menu.

[brazen cradle]

@solid mural as mentioned above. Do a routine repair and see if it helps.

[solid mural]

I'll do it right now. Thanks

[night cloak]

@brazen cradle which server gives more rewards?

[brazen cradle]

All regions/servers have their own set of awesome events and rewards. Make sure to select the region you are in for optimum gaming experience.

[sonic bear]

It's the tencent who gives strike

[night cloak]

@brazen cradle which one do you think it's the best?
why can't i access from global to pubg Korea

[brazen cradle]

I wouldn’t know that. Because I haven’t played in all the regions. And PUBG MOBILE GLOBAL is what we deal with. The later can be only accessed from the respective region.

[frozen coral]

i cant change my regeion , my region is not showing up

[cyan citrus]

The option to change your region may not be available for your account. This happens when your account is registered in European Economic Area (EEA), so you will not be able to switch your region due to General Data Protection Regulation (GDPR). You may try to contact the customer service in-game for further assistance with this.

[frozen coral]

and how do i check my region

[hollow escarp]

hello . Can you help me

[brazen cradle]

Settings will show your region and server

[brazen cradle]

What do you need help with ?

[hollow escarp]

i change my server by mistake

[frozen coral]

@cyan citrus where?

[brazen cradle]

Unfortunately , you have to wait for the cool down to change it.

[hollow escarp]

and i play rank im in ace dominator

i ve lost all my tiredness

[cyan citrus]

You cannot manually check it if it is registered in one of EEA regions. You should have this information when you switched your region or you may try to contact the customer service in-game for further assistance.

[hollow escarp]

sow what happen now

[frozen coral]

i want to change my region to pakistan plz help me

[night cloak]

How to unbind google play account?

[cyan citrus]

As mentioned earlier, you will need to wait for the cool-down to be over. You cannot change your server before that.

[cyan citrus]

You cannot do that because option to change region is not available for your account. For further assistance with this, feel free to contact the customer service in-game.

[cyan citrus]

You can remove a social media account from your PUBG MOBILE account if there are two social media accounts linked to same PUBG MOBILE account. You will need to log into the account with a different account than Google Play in order to remove your Google Play account.

[solid mural]

I just did it and re-login but still don't count the 15th day 🤷🏻‍♂️😔

[celest shadow]

Please refer to this statement in #copyright:

#copyright message

[junior birch]

Please try again after 24 hours.

[rose swan]

<@&481161015728406538> I need CONCERN form for PMCO WHERE I can find !!! !?

[junior birch]

Feel free to send your inquiries regarding PMCO in: https://discord.gg/esportspubgm.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @golden trout.

[golden trout]

@junior birch Sir there is no option to kill report on telegram channel.

[celest shadow]

You can use the "Other" option.

[balmy wolf]

Which version is this?@celest shadow

@junior birch

[golden trout]

@celest shadow What does it mean sir?👇
Please provide your numeric user ID number for record keeping.

[celest shadow]

With those watermarks, it looks like the beta version.

[celest shadow]

Your PUBG MOBILE user identification.

[balmy wolf]

But i have beta version but these lines are horizontally over screen but in this version it not

And Also there is no skins available in beta

[celest shadow]

If that is the case, then unfortunately I do not know.

[balmy wolf]

Ok

[night cloak]

Does it take some time for it to be unlinked?

[cyan citrus]

Yes, it will take 7 days to remove your account, @night cloak. You should not log into the account with same social media account during the unlink process or it will be canceled and you will have to start over. Please refer to the instructions in the screenshot below.

[night cloak]

I got this replay messege from the coustomer care of pubg but they didn't take any action ??
@lime juniper
<@&481161015728406538>

Erm, I don't quite understand, I logged in using my FB acc so does that mean it won't cancel my application?

[desert shore]

Hello, I have an urgent question. I need someone to guide me to resgistrate my team for PMCO , we are from Azerbaijan , and we don’t know which one region to choose ?

Is there anyone to help me ?

[cyan citrus]

They will get back to you in due time. As mentioned during your conversation, the process may take up to 30 days. Please wait patiently. Kindly do not mention the moderator role unless there is an emergency regarding this Discord server.

[desert shore]

<@&481161015728406538>

[vocal pilot]

It’s hack please ban his account

[night cloak]

but they ended the conversation

[desert shore]

@cyan citrus

Hello, I have an urgent question. I need someone to guide me to resgistrate my team for PMCO , we are from Cis Region , and we don’t know which one region to choose ?

[cyan citrus]

It will cancel the process only if you log into the account with the same social media account that is being unlinked.

[cyan citrus]

For or any questions related to PUBG MOBILE Club Open, you can use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @vocal pilot. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cyan citrus]

They will open the same ticket when they have an update for you.

[light quiver]

Hello, because of war CİS area has been cancelled for PMCO. I am from Azerbaijan and I want to register in Tr or Western eu server, but while registrating a notification appears: at least 3 players must live in same area. Could someone help me please?

[cyan citrus]

For or any questions related to PUBG MOBILE Club Open, you can use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @light quiver.

[urban dune]

Do you need a consent form for pmco, if you’re under 18?

[cyan citrus]

Refer to my above response, @urban dune.

[keen scarab]

@cyan citrus

[night cloak]

Did you khow
If any team wants to plays PMPL. What is the reqiurement regarding the team ?
All those tems are invited or not ??

[keen scarab]

@cyan citrus I registered one of my players who has a kr id in pmco but he hasn’t got any mails to verify can you please help??

[cyan citrus]

Please use the Discord server for PUBG MOBILE Esports for further assistance with this: https://discord.gg/esportspubgm, @keen scarab and @night cloak.

[sinful yacht]

Hello, how can I unlink Twitter?

[cyan citrus]

You can remove a social media account from your PUBG MOBILE account if there are two social media accounts linked to same PUBG MOBILE account, @sinful yacht. You will need to log into the account with a different account than Twitter to remove your Twitter account.

[sinful yacht]

ok

[honest slate]

The match timings shown in career result is the time of match begin or when it ended? @cyan citrus

[night cloak]

How can I unlink my email connection?

[cyan citrus]

It is not possible to remove third linked e-mail and phone numbers at the moment, @night cloak.

[dusty yoke]

@cyan citrus pubg start to lag in my pc pro

[night cloak]

Then can I change it the email

[cyan citrus]

Yes. These are the requirements to change your e-mail or phone number, @night cloak.

[night cloak]

Ok

[sinful yacht]

I'm logged in with my phone number and I can't log in.

[cyan citrus]

What do you mean by you're logged in and you can't log in, @sinful yacht?

[sinful yacht]

I registered by phone number Phone number and I can't cancel the link

[cyan citrus]

You cannot remove third linked e-mail and phone numbers at the moment, @sinful yacht. You can only change them.

[sinful yacht]

No no, I mean I want to remove the twitter link

[cyan citrus]

Refer to my this response again, @sinful yacht.

Begging is not allowed, @night cloak. You may purchase UC through official sources.

[distant lintel]

Good afternoon!

▫️Numeric User Identification: 51282200312
▫️Device : Apple ios
▫️Network : Mobile Internet
▫️Country : Russia
▫️Description:

I have a problem with my account. He got hacked. I asked an ally in the game to buy me yus, he agreed and I transferred the money and gave access. Instead, he linked his mail and threatened to take away the account. While I had access, I contacted support through the application and while the request was being processed, the scammer restricted my access to my account and at the moment I can’t log into it at all. I'm desperate, can I somehow get my account back? From the very beginning of the game, I linked my VK, a little later the game center. When I log into my account, I get this:

[sinful yacht]

Well, I told you I logged in with my phone number

[cyan citrus]

Giving access to your account to someone else is against the terms of service of the game. For compromised accounts, please contact the customer service in-game for further assistance.

[stiff river]

Hello,

My PUBG account has been banned without any valid reason .
Please unban my account as I have been playing pubg for 3 years and i didnt use any hack or break the rules.I have a lot of UC and achievements.
Please help and review my case.
PUBG ID:5481490888
Account Name: A7 ASSASSIN
Regards!
I have contacted them but my case was submitted.
I swear I didn't use any type of hacks .
Please Review and unban it.
Thanks!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stiff river.

[cyan citrus]

What is the other social media account linked to your PUBG MOBILE account other than Twitter, @sinful yacht?

[storm flume]

Please do not use languages other than English, @sinful yacht. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[distant lintel]

Yesterday I sent a request for hacking, today I can no longer log into my account. How can I know that the application has been approved?

[sinful yacht]

Facebook, but now I do unlink for Facebook, and I want to do for Twitter

[cyan citrus]

Feel free to reach out to the customer service for further assistance with this.

[distant lintel]

How to do it?

[cyan citrus]

Please refer to my previous response again, @sinful yacht. You can only remove a social media account if there are two accounts linked.

[sinful yacht]

ok

[cyan citrus]

Through inside the game. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[fluid lotus]

@cyan citrus

i can play pmco if my rank last season gold and this season platinum?

[honest slate]

@cyan citrus I mentioned you too, yet you didn't replied.

[cyan sorrel]

Hello, where can I get PMCO support?

[cyan citrus]

Please use the Discord server for PUBG MOBILE Esports for further assistance with PUBG MOBILE Club Open: https://discord.gg/esportspubgm, @cyan sorrel and @fluid lotus.

[cyan sorrel]

Thanks

[cyan citrus]

It only means that I do not have a reliable answer for your question. Will get back to you when I do.

[cyan citrus]

You're welcome!

[hoary hollow]

Hey about this earlier I wanted to ask that how long it might take for my UC to come back 😬

[covert remnant]

@hoary hollow Make sure you report this to the customer service. UCs are actually tied to the server and it is always syncing. It is very unlikely that it was simply disappeared. The customer service will check whether you mistakenly spent the UC and get back to you with an answer.

[heady talon]

Greetings! Unfortunately I’ve been facing a problem which is Updating download list but the download is completely stuck, I know that I can fix it with VPN, But!!! It’s marked as 3rd party and I’d like to know if it’s a common problem going around right now or only for me.

[hoary hollow]

Hey I just saw something, I think I was hacked @covert remnant my device is Samsung and have never ever given away my id pass etc to anyone.

[storm flume]

Please contact the customer service for further assistance, @hoary hollow. Refer to subpoint 5.4 in #faq for further information.

[hoary hollow]

I still have the account

[covert remnant]

Change your password and turn on 2FA.

[hoary hollow]

Someone just logged in and idk what did to my UC and logged out

[covert remnant]

They likely spent it.

[hoary hollow]

That xiomi device logged in was also hacked that time.

I did changed last time too

[covert remnant]

Turning on 2FA on your socials/email will help ensure that only you get to open your game/

[covert remnant]

It is a common problem because many have internet issues.

[normal holly]

bro

why is pmco not registering

[covert remnant]

@normal holly Please join the PUBG MOBILE ESPORTS Discord server for assistance related to PMCO. https://discord.gg/esportspubgm.

[gentle lagoon]

Hi supporter, how can I transfer pubg mobile global to pubg mobile vng ?

also I'm login with FB account

[covert remnant]

@gentle lagoon You can no longer do that, unfortunately.

[hoary hollow]

I checked my account, they wasn't spent on literally anything.

I'll turn on 2FA but is there no way to reverse it or something like that

[heady talon]

Yep I noticed that, there’s some problems going on with my wifi servers currently, but it’s really annoying tbh and I’m not able to see other people pfp (not all of them) I think only the ones that got Twitter linked to their accounts, it may be causing it, I’ll try to solve it with VPN anyways.

[hoary hollow]

I mean I get the data from a few days back

[covert remnant]

As I mentioned earlier, UC is synced with the server. Which means it will not disappear or can be hacked. And, unfortunately, anything spent in-game are not refundable.

[hoary hollow]

I checked my account, it wasn't spent on anything

[covert remnant]

Understandable. I usually face similar problems when I use public WiFi. It gets fixed when I switch to mobile data or try my home internet.

[covert remnant]

If you are sure, contact the customer service. They will check if it was spent on anything or not.

[heady talon]

I’m actually on my home’s internet but as I mentioned above there’s some issues rn, thanks for your help btw.

Appreciated!

[hoary hollow]

Yes I'm very sure.

[covert remnant]

@ebon lake Sweetie! Link sharing is not allowed, unfortunately—as we can’t control what you share on your channel.

[hoary hollow]

Literally everything is the same it was

[ebon lake]

okayyy

[covert remnant]

@heady talon No worries. Try using mobile data whenever that happens. Mobile data usually helps solve these issues.

[covert remnant]

Feel free to contact the customer service.

[heady talon]

Aight, I’ll keep that in mind bcz I cannot recharge mobile data until tomorrow

[covert remnant]

UC can be spent elsewhere like popularity or sending gifts too, which does not show on your inventory.

[hoary hollow]

Oh yeah maybe 😢

[cyan citrus]

Start time of the game.

[honest slate]

Okay

[fallen ice]

Good evening. Here my account was banned for ten years for cheats, although I did not use the cheats themselves, and never tried to install them, what should I do in this situation?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fallen ice.

[jovial zealot]

What is gaurdian verification

[austere lodge]

I NEED HELP MY ACCOUNT GOT SCAMMED TODAY

[storm flume]

Please contact the customer service for further assistance, @austere lodge. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

The information you provide will be used to verify if you're minor or not.

[austere lodge]

Help me get my account back

From the scammer I have all the proofs

[fading oasis]

Hi support, I'm having issues with screen ratio after updating my phone

[fading oasis]

Howsit Man, can I get some help please

[meager pumice]

Why i dont have this avatar i have conqueror@cyan citrus

[storm flume]

Please contact the customer service for further assistance, @austere lodge. Refer to subpoint 5.4 in #faq for further information.

[karmic rain]

I was banned by mistake and I did not commit any violations, please review the account, thank you ..
id: 5264732502 name: Y'elmasry

[polar marsh]

Please refer to the private message from @polar marsh for further information, @karmic rain.

[timid aspen]

Hi all,

▫️Numeric User Identification: 5602057108
Device : POCO X3 PRONetwork : Wifi and 4G
▫️Country : Algeria
▫️Description: I changed the server by mistake and I can't change it until after 60 days. I changed it to America after I was playing in the European server, I can no longer play and enter a match because of the weakness of the server, even Royal Pass I can no longer complete the missions. Please change the server to Europe as soon as possible, thank you.
▫️ Screenshot/Video Recording: see the attached video and screen

[topaz rampart]

Does anyone know why the game kicked me and didn’t give me any points when the match ended?

[hearty ingot]

@cyan citrus Nickname:
XP・ɨɮʀA
Player ID:
5380691722
Last night I had a problem with my wifi so I played the game on the mobile data hotspot. In the afternoon I entered the game and saw that I was banned for 10 years.
I did not install any kind of hack or anything else for which I was banned for 10 years. What should I do in such a situation?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hearty ingot.

[topaz rampart]

Why does the game keep kicking me?

[brazen cradle]

Pre C1S1 reward I guess man.

[brazen cradle]

Unfortunately changing server is not possible for the said reason.

[brazen cradle]

Europe region ?

[hushed raven]

Hi

[brazen cradle]

Hello, State your issue buddy.

[topaz rampart]

No I’m North America Region

[lunar tapir]

hey

game is crashing

I can't play

if I join a tdm game the game crash

[brazen cradle]

Alrighty. Try repairing the game once and see if it works. If it still doesn’t fix the issue reinstalling it most probably will.

[brazen cradle]

Hey Bud. Try repairing the game once , if it doesn’t work re install it and see if it fixes the problem.

[low thistle]

I have a problem with Event Open Sesame

I cannot use the coins to redeem gold coins

[topaz rampart]

Oh alright thanks @brazen cradle

[brazen cradle]

Do you have all the the items to to use. The bag, lamp, time piece and magnifying glass ?

[brazen cradle]

You are welcome

[low thistle]

@brazen cradle Can I send some pictures to clarify the problem?

Yes, I have all the pieces

I did the routine repair but to no avail

[brazen cradle]

What is it saying ? There a notification .

[brazen cradle]

Ofcourse you can.

[timid aspen]

so its mean we will not play 60 days ?

[compact tinsel]

how do i unlink my account, doesnt let me choose facebook (its been more than 21 days)

[low thistle]

Click the notification and nothing happens, that's the problem

[brazen cradle]

You can play. But to change server , you’ll have to wait the cool down period.

[brazen cradle]

Click on add link option ( + symbol) and choose a social media.

[knotty silo]

I wanna change my server aswell

[brazen cradle]

What does the notification say. I don’t understand Arabic.

[knotty silo]

Why it us so hard to change server in this game

[timid aspen]

its not fair really and not logic, and there is no reason from doing this all

[rancid spade]

Hello <@&481161015728406538>’s, is it possible to review my third party event license faster and issue me a licence as soon as possible?

[timid aspen]

i dont see any reasoin make me cant change server

[knotty silo]

Well u didn't get verification code on your number

That's the real problem

[timid aspen]

i cant play now with 300 ping

[brazen cradle]

This prevents the people for unnecessarily changing servers. I’d say if you have a friend Playing the server you wish to play he can lead the squad into the match.

[low thistle]

It should look like this, but it doesn't show up for me

[knotty silo]

I want to change my region @brazen cradle

Can u please help out?

[timid aspen]

why should add someone to play game its really unfair

[low thistle]

This picture is from my friend

[brazen cradle]

Kindly refrain from tagging all moderators when one of us is online answering the queries. And it’ll take the time it normally takes to issue a third party even license.

[knotty silo]

Us💔

[rancid spade]

@brazen cradle please response.

[rancid spade]

How many time does it take? And I beg your pardon.

[knotty silo]

@brazen cradle

[brazen cradle]

Go to settings and select the region you wish to change to.

[knotty silo]

I didn't give me the verification code on my sms

[knotty silo]

@brazen cradle

[brazen cradle]

You don’t need a verification code to change region. Do you mean Guardian verification ?

[knotty silo]

Wait let me send u a ss

[celest shadow]

Hello, the moderators of this Discord server are not the ones managing applications for the third-party tournament license. Please have some patience while the responsible team gets to your application. Thank you for understanding.

[low thistle]

Well, let's forget about the event problem

Is there a solution to change the country You chose EEA by mistake and there is no change country button

[rancid spade]

Is it possible the honourable moderators can reach to the team and explain them about my hurry?

[green agate]

Contact customer service.

[knotty silo]

@brazen cradle

[celest shadow]

The moderators are not in contact with this team. As there are a large number of applicants, it will take some time. When your application has been approved, you will be contacted via e-mail. Please remember to check your mail every day.

[knotty silo]

That's what I'm saying they are providing any verification code

Not*

[brazen cradle]

This is self explanatory. What is the problem here ? You are not getting the code ?

[knotty silo]

Yup

[brazen cradle]

Am guessing the number mentioned is correct and the pin code too ?

[rancid spade]

Thank you for your response. Have a good day!

[knotty silo]

Yup

Yup

[low thistle]

@brazen cradle My friend, is there a way to transfer data outside the European Economic Area

[knotty silo]

@brazen cradle i didn't get any verification code om my number

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vale goblet.

[brazen cradle]

Unfortunately No.

[brazen cradle]

Contact in game support regarding this.

[knotty silo]

Bruuuuhhhhh 🌝

[zenith anvil]

Can u help me plz???? I start the game in Metro Royale than Metro Royal closed and all my things loose!!! 6 lvl calmer and m12 (pink) What can i do, i dont want to loose all my wapons

[storm flume]

Please contact the customer service for further assistance, @zenith anvil. Refer to subpoint 5.4 in #faq for further information.

[zenith anvil]

I cant find my problem in Support

Can i speak with people???!

[night cloak]

So this is basicly only support .... but ia there any higher instance that we can speak with or send email .... these cheaters are just toooo much to handle .....

[golden bridge]

anyone here?

i want to help

[covert remnant]

Aloha! How can I help you?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[zenith anvil]

I wrote about my problem

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[brazen cradle]

Check the Dyno response bud

[zenith anvil]

What?

[brazen cradle]

@zenith anvil

[zenith anvil]

It’s also bot

Write 3 times

Dont have feedback

[gritty shard]

Thank you!

[glacial nest]

Forget it. I ain't sending any screenshots. This support sucks. U guys banned me for abt half an hour for asking wat I cud do whn m unable to participate in crew matches. Thr's no point askin any help here .

[blazing panther]

helo my name is 乡bad乡๛boy the game has been banned withowt warming cause and i hahave not violated the terms and conditions of the game and i hope that my account will returend and Solve the problem This is my account ID 5361324490

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blazing panther.

[lunar viper]

I need to speak with customer service

@brazen cradle

[green agate]

No, you cannot.

[celest shadow]

You have to cover the song. Meaning, you have to sing it with your own voice.

[sonic gale]

hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sonic gale. Remember to read through #faq before asking questions in the support channels.

Please refer to subpoint(s) 5.4 in #faq for further information, @lunar viper.

[sonic gale]

my acc have get prema ban but I dont know why can I get back or no?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sonic gale.

[night cloak]

can you help me, my account was stolen and I don't know how to recover it, I can't enter anymore and please help me

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

@storm flume I can't log into my account to speak to support

[celest shadow]

You can contact the customer service from the login menu. It is located on the top-right corner.

[night cloak]

a person has stolen my account and you cannot do anything, and this is the trust you give to the players, I have spent a lot of money on that account

😭😭

[celest shadow]

Please contact the in-game customer service and the support of your compromised social media account for further assistance.

Please be advised that the moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[night cloak]

yes I understand, when I write to them from a guest account, they tell me I'm sorry we can't help you, I have to write to us from the account you are having problems with and I am able to log in

this person logged into my account and disconnected facebook and changed email

[celest shadow]

You must have at least one login method and access to your PUBG MOBILE account to recover it.

[night cloak]

Someone hacked my Twitter account and got into my PUBG account and deleted my Facebook and now I can't access my stolen account please help me

I can't login to my account

Someone changed the email and I'm the one who got all the clues

ID:5758988845

Please help me

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

what are you doing here?

[edgy stag]

Please be informed that moderators of this server cannot assist in any way with account-related issues, @night cloak . Contact the in-game customer service instead.

[short quest]

I’m having a payment issue

Can you fix this?

My payment keeps getting declined

[edgy stag]

Can you send any image of the problem,it will help us to solve your problem

[edgy stag]

@static sleet

Can you help him its the first time I've seen this problem

[storm flume]

Please contact the customer service for further assistance, @short quest. Refer to subpoint 5.4 in #faq for further information.

[hoary hollow]

Someone logged in my Account and used literally every single UC on popularity and used my all saved popularity too (it was around 40k-50 saved), So is there a way that the last device my account was logged in to can be Device banned?

[celest shadow]

Your device will only be banned if you were suspended for using cheats or performing activities that violate PUBG MOBILE's terms of service.

[hoary hollow]

Ok 😔

[night cloak]

I apologize to you, but there is a problem facing my entire team in the GAC. My security system is in the PMCO tournament. When I enter the ID in the username field and the password that was sent to us by email, the program tells me that the name or password is wrong. We are the rules of entry. We cannot register. Are there Who solved?
<@&481161015728406538>

[cold wraith]

Hi , I have question about pmco can you guys answer?

[night cloak]

<@&481161015728406538>

[junior birch]

Feel free to send your inquiries regarding PMCO in: https://discord.gg/esportspubgm, @night cloak and @cold wraith.

[junior birch]

And in the future please do not use the moderator role mention unless it is an emergency,

[short quest]

Hello

Why is that I can buy lower uc packages but not the 99.99 dollar one?

When I try to purchase the 99.99 dollar one, payment gets declined

[sweet meadow]

What is the exact end date of Mythic lobby event ? @everyone

it's 4/14/2022 UTC 0 ?

@here ?

[mortal apex]

Could you please share a screenshot?

[night cloak]

Sory😅

<@&481161015728406538>

i lost all my rating in pubg mobile
from platinum 1 they falled me to bronze 5
but i cant understand how it happened
can someone help me pls?

note: the rating didnt falled bcz of losing it just falled when i opened the account after a day

[vagrant onyx]

You are viewing account from other account or you changed the server from settings ?

[night cloak]

yes i changed the server will it just zero my rating?

[vagrant onyx]

Yes unfortunately

[night cloak]

so is there a way to get my rating back?

[vagrant onyx]

there is no other way

[night cloak]

ok 😕 i gotta start again from bronze

[deep quest]

NAME- wish me bday today

[atomic hollow]

Hello my account was banned, someone hacked it and he use hack or I don't know please someone can help me is an old account ...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @atomic hollow.

[tidal cove]

Any mod online

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tidal cove. Remember to read through #faq before asking questions in the support channels.

[frozen spruce]

Any mod is online

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frozen spruce. Remember to read through #faq before asking questions in the support channels.

[tidal cove]

Someone hacked my account they link google play

[deep quest]

@static sleet

[storm flume]

Please contact the customer service for further assistance, @tidal cove. Refer to subpoint 5.4 in #faq for further information.

[edgy stag]

Hi,avoid pinging moderators use ping only if emergency.

[peak haven]

Hello, where does the verification code for the old account come from. He did not go with him for a year there, he aroused suspicion, and in order to change the password, you need a code, he does not belong to the number for this account, email. The code does not come, what to do?

[cyan citrus]

Please contact the customer service in-game for further assistance, @peak haven.

[peak haven]

helpdesk bot not helping

[short igloo]

Reporting facebook hacker

[golden trout]

@cyan citrus
I didn't post any video that violates your game. Please check it once. Please remove the strike, I apologize for whatever mistake happened please!

Video Url
https://www.youtube.com/watch?v=Z7WDwSEAC-I

My Channel Link
https://youtube.com/c/RakeshGamerzOfficia

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @golden trout. We may otherwise have to mute you.

[golden trout]

@storm flume ok sir

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @short igloo.

[stoic dust]

Good morning guys, I applied that I was hacked and that they would disable Twitter and VK bindings. The application says that it is disabled @neon patio

@cyan citrus can you help me?

[green agate]

Are you saying you need your account's information changed still? If so, only customer service can help you.

[stoic dust]

What does it mean Rejected in the Claim Numbers?

@green agate

[green agate]

It means that your request was denied.

[stoic dust]

Why

[green agate]

That is solely up to the Customer Service's discretion. We, as moderators, cannot change your account's information.

@stoic dust

[stoic dust]

Ok ths

[fading oasis]

@green agate ny screen ratio has been messed up on PUBG after updating to emui 12

Hoe do I fix this

[brazen cradle]

Playing it on the emulator ?

[fading oasis]

No sir I am not, I'm playing on p30 pro

[brazen cradle]

I understand. You say your screen ratio is messed up ? You mean your resolution ?

[fading oasis]

Nah bro, it's become stretched, the uo has become tiny

Look at how much I can see into my back pack

The buttons are gone tiny, to the point where using large icons isn't even big enough

[floral spindle]

repair the game after logging out.
Hopefully you didnt move your HUD around too much

[fading oasis]

I did do that bro, apparently it's a coming Huawei issue. I've deleted and reinstalled aswell, still no fix

And pmco is on the way

[floral spindle]

Sucks, sorry man. Whenever my resolution cahnges and HUD moves all over tahts the only fix I can find

[fading oasis]

Look how small the uo to invite friends is

[fading oasis]

Damn bro, and it's weird cos I've gained alot of muscle memory so like pressing buttons is gonna be an issue, but thanks for the help bro❤️

[floral spindle]

im not saying itll fix anything but...
https://andro-conseil.com/en/comment-changer-la-resolution-sur-huawei-p30-pro/

[brazen cradle]

So you have tried all the troubleshoots and you are facing this issue. This could be an optimisation issue for the device. If you have tried all, there isn’t much we can do. For the keys/buttons. May be manually changing their size would help.

[fading oasis]

I will try that bro, thanks for you help man, just a question, if I had to delete the app then download the apk would the Gac tool allow me to enter pmco?

[brazen cradle]

I am not sure but , You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[night cloak]

Hello guys. I need you’re help. Last year my account was stoled from me and now i want to play again. When i try to log in to account i see that account was banned for 10 years . It’s a chance to unban that account ? I want to play again and i spend a lot of money and time in that account…

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[austere lodge]

@polar marsh IS NOT REPLYING MY ACCOUNT HAS BEEN SCAMMED SCINCE YESTERDAY AND I AM TRYING TO SEEK FOR HELP AND NO ONE IS ANSWERING AND EVEN PUBG MOBILE HELP CENTRE DOSENT UNDERSTAND WHAT HAS HAPPEND

[storm flume]

Please refer to subpoint(s) 5.5 in #faq for further information, @austere lodge.

[sacred fjord]

Dear Pubgm, with all due respect to your game and rule of your game, I want to report S2GBarisg for his racist approach towards afghans in his livestream. In his livestream he insults afghans and call them dog migrants, go fight for your country why do you play pubg and why do you even want to be in popularities. And I realized that he is one of your partners which made me sad and made me think you are supporting him in this case. His id is 5399892819. In case if you need proof I can send his video recorded by someone.

[compact oar]

Please send your concern in the PUBG MOBILE Turkey Discord server. You will receive further assistance regarding this matter in your regional community.
https://discord.gg/pubgmtr

[sullen mango]

Hello pubgm I was change password phone number but dont received verification code plz help me

[compact oar]

If you're not receiving the code on your phone it's most probably you're telecom company issue. Make sure it says success ingame when you ask for the otp code. And wait until the verification code is sent for 5 minutes before asking for new one. If you're still unable to receive the code, please contact the customer service in-game.

[dire warren]

Hi
what should I do?

[sullen mango]

Not received code

[compact oar]

Please try to do a Routine Repair of the game from login menu and try again, @dire warren.

[storm flume]

Please contact the customer service for further assistance, @sullen mango. Refer to subpoint 5.4 in #faq for further information.

[lyric stream]

Hi is it normal thst duos lobbies that up to 10 minutes to get into?

[compact oar]

Matchmaking issue is not much we can help with. This totally depends on players' activity and the server/game mode you are playing in. You may provide your feedback regarding this through #old in compliance with the channel's pinned instructions.

[sullen mango]

I reset password phone number

[brazen cradle]

And you receive the code now ?

@sullen mango contact customer service in game as Ms.Zeynab mentioned.

[brazen cradle]

Follow these steps

[sullen mango]

Not received verification code in sim

[brazen cradle]

Try your email. As it explains.

[sullen mango]

I changed passwords phone number

[brazen cradle]

May be like mentioned by Ms.Zeynab the network provider has something to do with you not being able to receive the code.

[jovial lava]

What is ?leaderboard for in #481204134859505684

[cold owl]

Hellow sir I face this problem from morning if I play tdm with any friend after 1 tdm I see this notification

[compact oar]

Once the security inspection ends, you will be taken out of the safety observation period. If you need further information, feel free to contact the in-game customer service.

[compact oar]

It shows the top number of counts in #888052693489320036

[jovial lava]

Thanks.

[compact oar]

You're welcome!

[kindred acorn]

Ehy, I’m iPhone XR player and I have one problem: while running I have to press more then once to get weapons in my hands from the buttons, anyone know how to fix this??

This append only for the guns buttons all the other one are fine

[lyric stream]

I have waited over 1 hour for a game in duos NA is there anyway I can boost it so I can find games?

[sacred bane]

Hlo i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sacred bane. Remember to read through #faq before asking questions in the support channels.

[compact oar]

Please mention your device.

[lyric stream]

iPad Air 4th generation

[sacred bane]

I need 90 fps on my OnePlus 9R

[wise yoke]

Hi i am getting little error in gac

[compact oar]

Unfortunately, this is not something we can help with. Also, North America server has very less player base compared to other servers. What I can suggest is to play at another time, try to disable matchmaking preferences or switch to a server with higher player base such as Europe. You can submit a report of the issues you are facing through #old in compliance with the channel's pinned instructions.

[wise yoke]

Help please

[compact oar]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[storm flume]

Please refer to this channel's pinned messages for further information, @sacred bane:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[meager pumice]

Oh need have conq before C1S1 starts?

[static nimbus]

I can't create a team, it gives an error

[night cloak]

anyone can help me now?

[compact oar]

Could you please share a screenshot?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[jovial lava]

Why is the #888052693489320036 not working ?

[night cloak]

Some players using mechanical triggers, Will this cause the account to be b4nned?

[night cloak]

like this.

[brazen cradle]

Yes bro. Season 19 and below.

[compact oar]

Can you share another screenshot in English?

[jovial lava]

Anyone ?

[cyan tinsel]

So our teammate was a hacker

5740109715

He's id

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @cyan tinsel. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Answer my question. <@&481161015728406538>

[compact oar]

Players that have a history of cheating or players that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

#news message

[night cloak]

<@&481161015728406538>

[wanton veldt]

Why is #888052693489320036 not working?

[odd echo]

hi i got banned for no reason from a year and half i am a clean player and i buy uc so i wont waste my money and when i want talk to any one from support they just mute me can any one help me this is my id 5531384159 and the ban reason is saying this while no one has this account exept me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @odd echo.

[jovial lava]

@compact oar why is #888052693489320036 not working?

[elfin loom]

@night cloak no bro that won't get you banned

[night cloak]

are you sure?

[elfin loom]

I have seen big youtubers like AboFallah use it before

yes

All you do is just place it then use it

I don't see any reason for getting banned

[night cloak]

im not using these stuff just asking

thanks btw

[elfin loom]

no problems

[celest shadow]

Please use #discord instead.

[celest shadow]

Please use #discord instead.

[smoky stratus]

Need help with ping issues

[low violet]

@celest shadow pmco related inquiry?

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[wise oasis]

is this normal?! using magic bullet hack and the ban changed from 10 years to 90 days! (for him and his teammate!)

[boreal osprey]

Helpp

@lime juniper

[cyan citrus]

Please add more details about the issue you're facing, @boreal osprey.

[wise oasis]

@cyan citrus Can you explain please!

[cyan citrus]

I'm not sure as I can't check the account data, @wise oasis. You may take this case to the customer service in-game.

[wise oasis]

@cyan citrus ok thank you but i want to know if it's common to change it from 10 years to 90 days in only one hour !

[cyan citrus]

Permanent suspensions for cheaters will not be reduced or lifted, @wise oasis. For that case, I'm not sure if this is bug so you can take the case to the customer service as mentioned earlier.

[wise oasis]

@cyan citrus ok thank you i will contact the in game support. but this is not the first time i have seen it, it happened many times before.

[cyan citrus]

You may also submit a report about this through #old in compliance with the channel's pinned instructions, @wise oasis.

[cyan citrus]

Please add more details about the issue you're facing, mention your country and device.

[smoky stratus]

@cyan citrus im on the iphone 13 pro max and located in germany. When i‘m playing with friends from turkey they are facing ping issues because of me. How can i fix that

[cyan citrus]

It is most likely that they are unable to connect with regional servers when playing with non-regional players, @smoky stratus. This is not much we can help with. For further assistance with this, you can try to contact the customer service in-game.

[smoky stratus]

So it seems like i need to use a vpn to fix that.. it wasn‘t like this a few seasons ago tho

[cyan citrus]

VPN usage is not recommended as it may put your account at risk of getting suspended, @smoky stratus. As mentioned earlier, you can try to contact the customer service in-game and see if they will be help you out.

[mint forge]

Please help, i want to Transfer my data outside European economic Area, i click the button but it's not working.

Then why button is available there.

I can see the option there delete account and data transfer option.

[cyan citrus]

It is not possible to transfer the account data outside the European Economic Area (EEA), @mint forge. That option will lead you to delete your account. If you select Accept, nothing will happen. If you select Disagree, it will prompt you to delete your PUBG MOBILE account.

[mint forge]

Hahahha no way. I don't want my account deleted.

Ok i will continue with itm

Thank you.

[tawdry wharf]

I have a question

So I have received the login infos for my players but we can't log in because it says incorrect password or username

@cyan citrus

[cyan citrus]

Are you asking about GAC tool, @tawdry wharf?

[tawdry wharf]

yes

@cyan citrus

[cyan citrus]

GAC tool will only work once qualifiers begin, @tawdry wharf.

[tawdry wharf]

ohhhh I see

ok ty

[cyan citrus]

You're welcome!

[umbral gazelle]

Hello,
I am from India. I had an account in PUBG. Which was hacked during the ban time in India. The hackers have removed the social media linked to the account. I want to transfer the account to BGMI. I have the necessary proof regarding the ownership of the account. Please help.

[cyan citrus]

We will not be able to help you with transferring your account as we only provide community support for PUBG MOBILE, @umbral gazelle. For compromised or stolen accounts, please contact the customer service in-game for further assistance.

[steel torrent]

Hello need help

[covert remnant]

Aloha! How can I help you?

@broken steeple I’m having a lovely day and hope you are too! 🥰🥰
Sadly it might take a month to get the team to review your channels. Remember that you will only get a reply when your request is approved.

[haughty loom]

Merhaba gac tool icin gonderdiginiz sifre olmuyor girdigimde hata veriyor