questions

[junior birch]

As Metro Royale is still under beta testing, only some players have been invited. You can look forward to the next chapter, @wooden sparrow.

[wooden sparrow]

I mean, it's 5 weeks😱😱

[fluid cape]

hi mi name is (MoC'MO3AZ丶0) and this is my id (5682298400)
yesterday i was in lobby talking with my friends and i went to the ranking list to check it and suddenly i got a 10 years ban as shown in the video , i didnt violated any terms and i dont deserve this ban so i need u to return my account back asap
<@&481161015728406538>

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fluid cape.

[junior birch]

Please refer to my message again.

[wooden sparrow]

you are Arabian

[sly karma]

Help please

Tried mobile data and also wifi

Tried closing game and open

But when i try open chest or pack or whatever

This happens

[junior birch]

Try to reinstall the game, @sly karma.

[sly karma]

I can not because very bad wifi connection

[wooden sparrow]

Can you come for a few seconds?

[junior birch]

Let me know when you have reinstalled the game.

[celest shadow]

Please perform a routine repair from the login menu and see if it helps.

[sly karma]

How do i do the routine repair?

God damn my wifi is super slow

And keyboard lags

[wooden sparrow]

@celest shadow private chat please

[native anvil]

Try Restore Default settings first
Are you emulator?

[sly karma]

I private chat you @native anvil and added is friend

[wooden sparrow]

@native anvil عربي؟

[storm flume]

Please do not use languages other than English, @wooden sparrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wooden sparrow]

@native anvil you are Arabian

[native anvil]

Yes, but I am not moderator here
If you need help inside the game, I can't help you

[thin frigate]

I change my country rejion to pakistan butt option hide

[median cape]

My account has been banned for 10 years without anything how could i talk to any support ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @median cape.

[junior birch]

Accounts in the European Economic Area (EEA) cannot change countries or regions at will due to the General Data Protection Regulation (GDPR), @thin frigate.

[cedar pivot]

@junior birch hey saif

[junior birch]

Hello, how can we help you?

[cedar pivot]

Uhm... Is there any events today

[thin frigate]

But I change how to possible

[cedar pivot]

Bro ofc u got some hackes

[urban pond]

Does anyone knows the real contact for pubg mobile that can help me with my account??

[cedar pivot]

I think only from their email

[vale zealot]

Hi

[urban pond]

What email?

[vale zealot]

Can ask pls

Why no body stop the cheating in the rank of the popularity?

[urban pond]

Which one?

[cobalt compass]

Please help my problem .. Before 250 today i spin just 100 whyy!!

[cedar pivot]

@urban pond check ur dm

Poor saif

[languid epoch]

Can someone help me how to change the email address in pmco registration form, I accidentally fill wrong email address and my teammates haven’t got any verification email.

[junior birch]

Yes, feel free to participate #matches.

If you want to participate other events in the future, please keep an eye out on #events.

[junior birch]

There is no possibilities.

[languid epoch]

@polar marsh

[vale zealot]

Can I know why no body stop the cheating in the rank of the popularity ?

[junior birch]

Feel free to send an e-mail to [e-mail] or contact the customer service.

It will get updated soon, @vale zealot. Send your feedback in #old.

[vale zealot]

I send for everyone one her no have any answer I have video and the photo for cheating but no body do anything

[junior birch]

Feel free to send your inquiries in: https://discord.gg/esportspubgm.

[urban pond]

Thank you very much

[junior birch]

You are most welcome.

[urban pond]

I’ve try to contact them, but no response yet

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day, @urban pond.

[foggy plume]

I got a ban on 7/4/2022 and if I didn't play with any cheats or anything and I didn't play with a cheater and I got a ban until you can check for yourself

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @foggy plume.

[storm flume]

Please do not use languages other than English, @somber sleet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

We are unable to provide assistance if you do not ask a question or state a problem, @somber sleet. Remember to read through #faq before asking questions in the support channels.

[flat surge]

@somber sleet@fluid robin

[somber sleet]

I got a ban on 9/4/2022 and if I didn't play with any cheats or anything and I didn't play with a cheater and I got a ban until you can check for yourself
and please help me i like pubg and i want my acount its level 81

[polar marsh]

Please refer to the private message from @polar marsh for further information, @somber sleet.

[vapid belfry]

I have 34 merit which gamemode can I play

I can't even start a unranked solo game

That's my problem

Why my merit went down...

[cyan citrus]

Here:

[cyan citrus]

This is not an issue related to merit but your account was suspended. You may refer to #faq sub point 2.12 for more information.

[vapid belfry]

Ok thanks, but I do get interrupted by the game game system cause "emulator" while I am a iPad player.. that made me lose -20 Merit, and sometime I do get 10 mins ban. My network is stable, and the only app I got on my iPad is PUBG and some Apple Company based apps.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vapid belfry.

[thin frigate]

Hello

My country region option hide in pubg

How to change again pakistan

[brazen cradle]

Was your selected region Europe ?

[thin frigate]

Yes first I change to USA

But know i change back to Pakistan

[brazen cradle]

What is your current region ?

[thin frigate]

Did not show

[brazen cradle]

Kindly contact in game support for further assistance regarding this issue.

[thin frigate]

I contact many time but no one help me

[junior birch]

Accounts in the European Economic Area (EEA) cannot change countries or regions at will due to the General Data Protection Regulation (GDPR), @thin frigate.

[thin frigate]

Any other option

[junior birch]

No.

[thin frigate]

How to possible to change back

[sudden raptor]

@junior birch

[brazen cradle]

Unfortunately you can’t

[sudden raptor]

@tiny elbow

This guy told me he wi get my account back for 20 $

Scammer

[junior birch]

You may contact the customer service instead, for further information please refer to the sub-point 5.4, thank you for your understanding.

[cyan citrus]

Please use #discord for server-related questions and issues.

[storm flume]

Please avoid going off-topic, @tiny elbow. You may have unrelated conversations in #chat.

[night cloak]

@cyan citrus can you help me

i have a problem when i login to twitter account it said filed to login

how can i fix that

[brazen cradle]

I had the same issue with Twitter login. Seems like there is an issue. I used my email to login.

[brazen cradle]

Do you have an alt login method ?

[cyan citrus]

Can you please mention your device?

[night cloak]

what do you mean ?

[brazen cradle]

The device you are using

[night cloak]

Gameloop pc

that is what do you mena

[cyan citrus]

Can you share a screenshot of the issue you're facing, @night cloak?

[night cloak]

wtf it work bruh

[brazen cradle]

Works now ? We’re you able to login ?

[frigid radish]

My luck is very, very bad in the chests and hastened luck and other things. I hope to improve my luck a little, because this topic bothers me a lot. Please help me.

[prime sleet]

Can poco x3 run pubg 90 FPS?

[cyan citrus]

Sadly, we will not be able to help you with this much, @frigid radish. It totally depends on your luck and the odds of the crates you're opening. You may provide your feedback regarding this though #old in compliance with the channel's pinned instructions.

[cyan citrus]

Unfortunately, the Poco X3 and all its related models including the Pro model are unable to run the game at 90 FPS. You may refer to the pinned messages of this channel for more information.

#questions message
#questions message

[frigid radish]

I open chests a lot and didn't get anything legendary from chests

[brazen cradle]

It’s understandable. Unfortunately there are no controllable factors that can change that

[bold crow]

I present to you this request of unblocking my account, which I tired a lot of, my account was stolen by an unknown person and he violated the rules of the game to cause it to be banned, please I miss my account I ask you to lift the ban on my account that was stolen from me, please
Account ID: 5296289469

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bold crow.

[night cloak]

Yes lol

[storm flume]

Please do not use languages other than English, R B N.sx#7986. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[steady bison]

I lost access to my account I would like to recover it is disconnected from the social network

[brazen cradle]

Contact ingame customer support for further assistance regarding this issue.

[steady bison]

I have already contacted them and they have not returned the message.

[junior birch]

Please wait patiently as the customer service receives an enormous amount of requests every day, @steady bison.

[brazen cradle]

Thank you for your patience.

[vapid sand]

Fps

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vapid sand. Remember to read through #faq before asking questions in the support channels.

[brazen cradle]

Go ahead and state the issue bud

[vapid sand]

What devices will support 90 and 60 fps

[brazen cradle]

Checked the pinned messages for devices that doesn’t support 90 fps.

#questions message

[brave willow]

Curse of Tutankhamun on PUBG Why did you take Ban 10 years without any cheating or penetration of the laws of the game?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @brave willow.

[vapid sand]

What devices will support 60 fps

[native estuary]

Can you help me with this

Any mod here

[cyan citrus]

Can you please try to link a phone number and attempt to change your e-mail again, @native estuary?

[native estuary]

Do i need link my phone number?

[cyan citrus]

We do not have list for devices that support 60 FPS.

[cyan citrus]

Can you try that and see if it will make any difference?

[nocturne pendant]

Possible link server pubgm_mena

[cyan citrus]

You may refer to #735483472432594994 sub point 3.1 for regional communities, @nocturne pendant.

[native estuary]

Its work now i tried to relogin

Thanks

[cyan citrus]

Glad to hear that and you're welcome, @native estuary.

[weary summit]

Hey, I recently bought the Xperia 5 III which will be used in upcoming tournaments. But there's no 90FPS option

[white glade]

You must embed the image of this account, it is necessary because there are false and inappropriate words on the image

id: 51639240759

[cyan citrus]

If you cannot access the option despite of your device meeting the requirements, it may be supported in the future instead. You may submit: https://forms.gle/e1cyNbdzbbhAuYWQ6 to let the developers work on optimizing the game for certain devices.

[white glade]

There is absolutely inappropriate words on the picture inside the account, please help me

[cyan citrus]

You can report offensive or inappropriate profiles directly through in-game report feature or the customer service by selecting the Report > Report Offensive Profile option, @white glade.

[white glade]

I called the customer service and there was no response to me and also the file was reported. There is no step to categorize or delete the image. The support is very abusive. Inside Bbji, this image is for my sister and the words are not appropriate at all.

[cyan citrus]

Can you please share a screenshot of the last response from the customer service, @white glade?

[white glade]

ok

I wrote to them in Arabic and English and no one answered me

[cyan citrus]

Those are your messages and not a response from the customer service, @white glade. Please wait patiently until they get back to you. It may take some time due to enormous number of requests every day.

[weary summit]

Thanks!

[south wedge]

Hey I kinda need help

[cyan citrus]

You're welcome, @weary summit!

Hello! How can we help you, @south wedge?

[white glade]

These messages are from a few days ago and no response

[south wedge]

Soo on both my devices my sensitivity is really high no matter how low I put in

[cyan citrus]

All we can do is to suggest you to please wait patiently. We are not affiliated with the customer service so we will not be able to help you any further with this.

[cyan citrus]

For how long you have been facing this issue? Also, please mention your device.

[south wedge]

A Samsung a12 and an Alcatel joy tab 2

[white glade]

And this inappropriate speech, who can bear to see it while it is fake and written about his sister?

[south wedge]

And I haven't played in a while so I would say for about 2 days

[cyan citrus]

Got it! To start with, please try to do a Routine Repair of the game from login menu, clear game cache and restart your device. Also, try to upload your sensitivity settings to the cloud once and use cloud based layout, @south wedge.

[cyan citrus]

Please understand that we only provide community support through this platform and we are unable to help players with issues related to accounts. We understand that this might be frustrating for you but please wait patiently until the customer service will get back to you.

[white glade]

ok

[hot zodiac]

good day all,

anyone can help me with pubg moblie ( gameloop )

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hot zodiac.

[radiant relic]

اسلام عليكم

[cyan citrus]

We provide community support only for mobile platform. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/.

[cyan citrus]

Hello! How can we help you?

[storm flume]

Please do not use languages other than English, @radiant relic. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[radiant relic]

no speak English 😰

[cyan citrus]

You can seek assistance in Arabic language in PUBG MOBILE MENA Discord server, @radiant relic.

[rigid flax]

Question. Regarding about the upcoming PMCO. Is this information true?

[cyan citrus]

For any questions related to PUBG MOBILE Club Open, you can use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @rigid flax.

[radiant relic]

How to Connect my mobile number on my PUBG account? , I can't found this selection in my account!

[cyan citrus]

The option to link a phone number may not be available for your account, @radiant relic. For further assistance with this, you can try to contact the customer service in-game.

[radiant relic]

How?

[cyan citrus]

Through inside the game, @radiant relic. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[radiant relic]

Do u have any video or pics to see how can i do this plz?

[cyan citrus]

You can contact the customer service through main menu or through the login menu of the game, @radiant relic.

[radiant relic]

Thank you❤

[cyan citrus]

You're welcome, @radiant relic!

[stuck heart]

Hii i need Pubg Mobile email I want talk

My pubg id is 10 years ban without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stuck heart.

[south wedge]

Hey, I tried everything and my sensitivity is still very high.

[foggy aspen]

is there a way to fix non standard screen resetting everytime i open the game?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @patent sleet.

[quaint epoch]

Event “ Growing Pack” missions disappeared after purchase

[robust summit]

Anyone know what’s this about

@cyan citrus

[covert remnant]

All talent event?

[robust summit]

Yes

[atomic ridge]

Worst game ever #BGMI

[fierce bison]

Why no kills in nimbus island??

[covert remnant]

I found this message. This may be relevant:

Players that have history of cheating or players that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

[robust summit]

Alright thank you

[night cloak]

Can some one help me please i got banned 10 years for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[brazen cradle]

Feel free to leave your thoughts about it on #old

[tidal adder]

Is KRAFTON taking action against winios zero

??

I don’t think so

Imagine how Pmco would be

[brazen cradle]

Hey bud. Is this some sort of hack or modifier tool. ?

[tidal adder]

Yes

I am using too now

Full lobby is using

It’s safe I recommended

[brazen cradle]

Kindly refrain from promoting or recommend usage of modifiers or hacks. Consider this as a verbal warning.

[brave wolf]

|| refrain ||

[brazen cradle]

There is nothing of that sort.

Do you have a screen recording ? Greatly appreciate it , if you would.

Would you mind sharing the screen recording.

It could be a glitch. That’s why I want you to share the screen recording.

[slim fractal]

I cannot login with my email and phone number

It shows like this

[brazen cradle]

It means, Your account was transferred to another version.

[slim fractal]

@brazen cradle I can login with my Facebook and game center. The account has not been migrated to any version

[brazen cradle]

As I understand. You are able to login through your social media credentials. But, unable to login using your email or phone number ?

[slim fractal]

Yes @brazen cradle

[brazen cradle]

Playing a room match in the same server/region ?

[brazen cradle]

And I understand , that the email is correct and associated with only this account. ?

[slim fractal]

@brazen cradle yes I used to login to my email with this email and phone number

[vast kestrel]

Hi

[slim fractal]

It is associated with my account

[vast kestrel]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vast kestrel. Remember to read through #faq before asking questions in the support channels.

[brazen cradle]

Some times playing room matches may result with desync issues. There’s good chance the case may be that.

[vast kestrel]

My friend acc was hacked and the guy link a phone number he have old videos in the acc and I think some purchase proof

[brazen cradle]

Unfortunately Contacting ingame customer support for further assistance regarding this issue is the best bet right now. They are better equipped to deal with this issue

And if he is found to be cheating. That’s a job well done. Thank you

[vast kestrel]

So no one can help me

Hello

[brazen cradle]

Contact ingame customer support for further assistance regarding this issue. And follow through with the right prompts and replies.

[vast kestrel]

Ok

@brazen cradle they can’t do anything

Coz the hacker change the password and email and he link phone number

He spent a lot of money

[sweet skiff]

Hello can you help me to change my server?

[cyan citrus]

You can change your server through your in-game Basic settings, @sweet skiff. What seems to be the issue?

[brazen cradle]

They are bet equipped to deal with this issue. Kindly make sure you select the correct prompts and respond the right way to further proceed with this issue.

[vast kestrel]

I did

At the end they ask u still can login or u don’t have permission

I try both still say the same

[sweet skiff]

I can't by setting because tells me 31 days less to change it😞

[vast kestrel]

Then u can’t change it

So there is no way I can get my acc back

[cyan citrus]

If there is cool-down, you will need to wait for that to be over. You cannot change it before that.

[brazen cradle]

The conversation would lead you to provide certain form of verification for them to help you further. If you aren’t able to provide the requested information they will not be able to proceed with the issue.

[vast kestrel]

No they ask for email I give them and it’s useless

[sweet skiff]

Anyone knows how to tranfer back an account from the India versión?

[cyan citrus]

It is unfortunately not possible, @sweet skiff.

[brazen cradle]

If you have gone through with it, kindly give them time to get back. Thank you for your patience.

[vast kestrel]

It say we can’t help

Pubg need to work on there protection

[brazen cradle]

Thank you for your precious feed back.

[vast kestrel]

Coz I have glacier max

[night cloak]

Any News regarding fixinng iPhone 13 pro MAX 90 FPS lag ?

[bleak pendant]

I cant move the screen when shooting,it remains stuck in a line how can i fix this(i dont have sensivity at 0%)

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @bleak pendant. You can also submit a report in #old in compliance with the channel's pinned instructions.

[green agate]

For any phone optimizations you should keep an eye out for any announcements.

[wheat hornet]

The conservation has ended does that mean they won't reply back

[green agate]

If you feel like you have anything further to add then you should make another ticket, but yes, they aren't going to reply after.

[wheat hornet]

oh ok

[radiant frigate]

We’ve been Waiting for 3 months now, error told us 3 months ago that in update 1.9 it will be fixed and it still isn’t and we won’t get Any News on it..

[wheat hornet]

do we get ban if we kill our teammates?

[green agate]

Yes you can be suspended for this.

[green agate]

Feel free to leave this in the #old channel if you feel that it needs more attention. The team is trying their best to fix things.

[night cloak]

how do they get dat female russian voice @cyan citrus di @covert remnant

i accidently typed it in activities lol

[covert remnant]

@night cloak It can no longer be acquired.

[night cloak]

it was a event?@covert remnant

[covert remnant]

It was a regional event, yes.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @gaunt gust. We may otherwise have to mute you.

[radiant frigate]

I already did it, and he took the video and everything But there îs no new update for a month now..

[raven escarp]

Please help me. Someone hack my account.i am not able to login

[storm flume]

Please contact the customer service for further assistance, @raven escarp. Refer to subpoint 5.4 in #faq for further information.

[frank bough]

I started to play pubgm and compétitive from first saison.
And honestly this game is dying.
The host and CEO you don’t know what to do. We don’t give a fck if streamers plays tournaments.
You fck off PMCO regions and really your community stopping to play .. IF YOU NEED SOLUTIONS LISTEN US !!!!!

[storm flume]

Please do not use languages other than English, @wary owl. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wary owl]

People are trolling on the Pubg server, where they poll others who need help and impersonate employees or well-known people and send a number telling that it is a famous Fury They ask for a sum of money and then block you pretending to return a stolen account or unblock an account

[night cloak]

was it free doe

[cyan citrus]

If the user is part of the server, please share a screenshot of the conversation with him along with the Discord user identification.

[wary owl]

He blocked me and I deleted my conversation

[cyan citrus]

What is his Discord user identification, @wary owl?

[wary owl]

With every fraud, he deletes his Discord account and makes another account.

[cyan citrus]

Yes, but would you share his Discord user identification so we can take a look at his profile, @wary owl?

[neat linden]

Help, the account was stolen together with social networks.
I can 't restore it .
I donated to the account , I can provide all the evidence .

[cyan citrus]

Please contact customer service of your social media accounts and customer service in-game for further assistance with compromised or stolen accounts, @neat linden.

[autumn rover]

i have logged into the game after almost a year and it says i have been banned for using 3rd party tools,

1. i didn't even login or had the game installed on the date in which it shows i was banned.
2. I am a iOS player using a non jb device, there's no way i can use a 3rd party tools.

i have tried filing claim but bots are responding, is there anyway to get the account back?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @autumn rover.

[neat linden]

And where should I write?

[cyan citrus]

You may refer to #faq sub point 5.4 and 2.8 for further instructions on how you can contact the customer service, @neat linden.

[wheat hornet]

how much days

[robust siren]

@cyan citrus Can't we play pmco 2022 from Bangladesh?

Can any moderator help me with that?

[brazen cradle]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[fickle fjord]

theres a new bug in tdm and gun game in which our bullets don’t get registered,

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fickle fjord. You can also submit a report in #old in compliance with the channel's pinned instructions.

[eager warren]

Can i delete my account . I accidentally linked my facebook id to another account (about 8 months ago) , and i also cant unlink it as the option doesnt show so please delete my account of id 51532502034

[covert remnant]

@eager warren Unfortunately, accounts cannot be deleted.

[onyx parcel]

@compact oar hello, how are you? How can I list the PUBGM Greece League Tournament here as an Event?

[eager warren]

I have tried unlinking facebook but it always unlinks google instead of facebook

[covert remnant]

@eager warren Could you make a short screen recording video of the unlinking? So we can tell what you are doing wrong or any possible undiscovered bug.

[eager warren]

Actually i just unlinked the google one

Guess I'll have to wait

Okay, if i remove pubg mobile from Facebook will that help ??

[static ledge]

You all 🙋‍♀️ I was in Diamond 1 rank in Middle East server 4 months ago. Then I changed to Asia server 2 months back where I am in Platinum 3. If I go back to Middle East, would I be in Diamond 1 rank again like before? Help me, thanks 🌺

[eager warren]

...

[covert remnant]

It will stop giving the game access to your Facebook information but will not unlink your Facebook.

[eager warren]

Ok 😔

[covert remnant]

@static ledge I think you lose ranks at the end of every season. So, it depends on the timeframe—when was the last time you played.

[static ledge]

Well, I played just an hour ago 🙋‍♀️

[empty walrus]

<@&481161015728406538>

[covert remnant]

@empty walrus Aloha! How can I help you?

[empty walrus]

Can i pm u ?

[covert remnant]

@static ledge I mean on the Middle East server.

@empty walrus Why?

[static ledge]

Oh, like 2 months back 🌼

[empty walrus]

Regarding a team killer in metro royale, same person multiple times in different teams

Wondering if you have the ability to do anything about it

Or are u just discord mod

[covert remnant]

@static ledge So, that’s 1 season. You should be on Platinum tier, I guess.

[patent spade]

Hello, can somebody help , i cant enter to my acc because of this reason. Help pls😘

[covert remnant]

@empty walrus Discord mod. Reporting in game is the wae to go.

[static ledge]

Alright, thank you 🌺

[empty walrus]

@covert remnant so far he's not been banned

[raw crest]

Koi maire help karay ga?

[covert remnant]

@patent spade It looks like you switched your game to a regional version of the game, from where coming back is not possible.

[buoyant nexus]

@covert remnant bro i nead help

[storm flume]

Please do not use languages other than English, @raw crest. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[raw crest]

Kindy mujhe koi batye ga maim jab game screen on karta hun to mairy screen pe 4icon play bottons k aa jaten hai jo del ho rahay kindly help

[covert remnant]

@empty walrus Time for you to report and make him go r/woooosh!

[covert remnant]

English please.

[covert remnant]

Yeah?

[patent spade]

So i will not have access to acc?

[compact oar]

You can contact customer service in-game for further assistance.

[patent spade]

They don’t help

I wrote them

[buoyant nexus]

Can i text u in private

[raw crest]

When iam open my pubgmobile game 4ioncs appear on my game screen i uninstall the game but sitll icos are there😒

[covert remnant]

Unfortunately, no. It is due to government policies. Once you move in to a country where the data you share is very private, you are not allowed to share the data elsewhere.

@buoyant nexus Ono my DMs is only for sensitive knowledge. You can maybe give a little hint on what are you seeking for?

@raw crest Any screenshots?

[raw crest]

@covert remnant

[buoyant nexus]

But i don’t use any therd party

[covert remnant]

It is a banned message.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @buoyant nexus.

[covert remnant]

Does it appear on the game lobby too?

[raw crest]

@covert remnant

[covert remnant]

Is it only on PUBG MOBILE game?

[raw crest]

@covert remnant yes

@covert remnant only on game screen not on ky mobile desktop.

[scenic sinew]

Hi
So i live in qatar ( middle east country) now if i use middle east server i get 200ms

Now I play in asia now but some how i get connected with middle east players Europe players I don't know what to do

[covert remnant]

@raw crest Have you tried any different game?

[night cloak]

anyone knows if there is a cheat that makes u invincible? i wasnt able to land a single marker but got blood on 1 enemy all the time his mate got hits like its supposed to be

so it prob wasnt wifi problems on my site

[covert remnant]

@night cloak The game sometime have random bugs 😅 and you might face these types of problems. And, no, this is not normal behaviour.

[raw crest]

@covert remnant then?

[storm flume]

Please do not use languages other than English, @cosmic flicker. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[covert remnant]

Does the problem persist on those game(s)?

You are already a member of the Discord.

[night cloak]

allright ye he headshoted me with a crossbow over a distanz of 200m then sooo idk

[raw crest]

@covert remnant no

[covert remnant]

Oh maybe @cyan citrus can help you on that. I’m a new mod.

[brazen cradle]

Hey Bud. What can we help you with ?

[brazen cradle]

I understand. Try repairing the game once. And see if it still shows.

[raw crest]

@covert remnant bro problem is solved my friend its game turbo time option. Thx GOD

[covert remnant]

Strange that the app only showed on PUBG MOBILE.

[brazen cradle]

Well and good. Just a friendly reminder , it’s strictly advised not to use Any kind of booster apps or graphic modifying apps for better performance of PUBG MOBILE on your device to prevent unnecessary third party violation.

[strange jackal]

Does using this program ban my account?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @strange jackal.

[strange jackal]

Does using this program ban my account? Xy Game Boos

[brazen cradle]

Refer to bot messages

[strange jackal]

thank you so much@BLITZ

[brazen cradle]

You are welcome bud

[naive frigate]

@brazen cradle I needed help regarding PMCO

[brazen cradle]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[naive frigate]

Thank You

[brazen cradle]

You are welcome

[scenic sinew]

Somethings i get 200ms on middle east server but i get 80ms in asia server y? I live in qatar

Middle east region

[chilly spire]

Hello where can i find help for crew?

@brazen cradle ?

[brazen cradle]

What are you looking for exactly ?

[brazen cradle]

What is your selected region and what server do you usually play in ?

[chilly spire]

Before in week 1 we invited players
With high tier
But today we cant invite him

Europe

And im from iraq

I can send you screenshot

[brazen cradle]

For playing the same squad , My only guess is the new tier restrictions. But I’ll confirm this and get back to you

[chilly spire]

Thanks
And yesterday was everything fine
We didn‘t got tier problem but
Today we got this problem
And i hope the problem solved soon 💙

[sterile horizon]

Hello, is there an online admin?

[hardy oriole]

How to transfer my data pubg mobile to bgmi please help me

[brazen cradle]

Unfortunately that is not possible any more.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, Mohammadreza_Mohaghari#0529. Remember to read through #faq before asking questions in the support channels.

[brazen cradle]

So I just got back with a concrete answer and there is no tier restrictions. But you stated that high tier players played last week ?

[hardy oriole]

I from in India and I change country region in pubg india to Pakistan how to

[sterile horizon]

@sterile horizon @brazen cradle

Hello, is there an online admin?

[junior birch]

How can we help you, @sterile horizon?

[sterile horizon]

I want to send the gameplay, but you can edit it for me, but unfortunately, the generate top highlights option is not available for me in the moment section, and only the post status button is available. How can I add the generate top highlights button?

[compact oar]

Please try to do a Routine Repair of the game from login menu or reinstall the game. Restart your device and see if it will make any difference. If you're still unable to access Top Highlights feature, please contact the customer service in-game for further assistance.

[junior birch]

Do you have this option enabled?

[sterile horizon]

Is it possible that the classic graphics pack is not available for download?

[sterile horizon]

is active

[junior birch]

To generate one, go to your Career Results and select the "video recorder" icon to access your Highlight Moments, then select "Generate Top Highlights". This process can take a while, but you will receive an in-game mail once the process is complete, if you do not have the option “Generate Top Highlights”, feel free to apply:

◽ https://forms.gle/5tfJVAYDrKCYM26o7

[junior birch]

Feel free to apply in:

◽ https://forms.gle/5tfJVAYDrKCYM26o7

[manic ridge]

@junior birch I who’d like to submit a video proof of some one using hacks for an advantage to the community team

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @manic ridge.

[sterile horizon]

Thankful

[peak dome]

How can I control the phone connection when I am Egyptian with my Spanish account @junior birch

[vagrant tulip]

What do you mean ?

[peak dome]

I changed the Country from Egypt to Spain, and I couldn't control the phone number, so Conte was robbed.

@vagrant tulip

[vagrant tulip]

Phone number link isn't available in Spain nor any EEA country.

[devout ginkgo]

My account got hacked please help

[peak dome]

So how do I control it or cancel it?

[vagrant tulip]

Was there a number already linked?

[vagrant tulip]

Contact customer support ingame.

[devout ginkgo]

@vagrant tulip i had no option for number in my country

Only email 🤦🏽‍♂️

[peak dome]

Yes, and active, and I have this number.

[vagrant tulip]

That's not an issue, What is the link that is hacked?

[devout ginkgo]

@vagrant tulip my Facebook

[vagrant tulip]

You may need to contact the customer support if they can help with this situation since you're not able to see the phone number link in your settings.

[chilly spire]

Yes we plaued together

Played*

[peak dome]

Can you tell me how to contact them?

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @peak dome.

[devout ginkgo]

@vagrant tulip is the phone number link available to everyone now?

@vagrant tulip i heard it’s only some country’s

[vagrant tulip]

Are you still being able to login into your account?

[devout ginkgo]

I updated and still nothing

[vagrant tulip]

No, it's available for certain regions.

[peak dome]

Yes and i have all links

[devout ginkgo]

@vagrant tulip am in Europe but I don’t it

[lilac cosmos]

someone help me with this

[peak dome]

But i have added a trust device and i can't remove it

[vagrant tulip]

Perfect! login into your account, click on the settings at the bottom right corner there is an icon for the customer support click on it and then there will can icon for chat top right corner click on it and type my account got hacked and continue with the bot untill the last step and wait for an agent to answer.

[misty musk]

Hello, who can help me to solve a problem in PUBG? Someone uses my picture in his account, he does not use the account much and writes something bad on it. Can you control that and remove the picture or ban him from putting pictures!! Please help me!! this account is low level
This is the ID: 5626492623

[vagrant tulip]

Please report it to the customer support in-game.

[misty musk]

Where can I find it?

[chilly spire]

Yes we played and he invited us with no problem
@brazen cradle

The only way we can play
We have to be same tier
We are in platinuim and one is gold 1
The other are crown

[peak dome]

It didn't help 😥

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @misty musk.

[vagrant tulip]

How didn't it help?

[lilac cosmos]

can anyone tell me if the growing pack is bugged for me only 😫

[peak dome]

Tells me to change my account.

[vagrant tulip]

You need to contact the customer support from within the hacked account not through other accounts.

[vagrant tulip]

Why do you believe that?

[peak dome]

You have spoken to them through the hacked account indicated on the image you have sent

[radiant heath]

Anyone know how to get Pubg partner title

[storm flume]

Please refer to subpoint(s) 3.22 in #faq for further information, @radiant heath.

[junior birch]

Feel free to perform a routine repair of the game from the login menu.

[peak dome]

@junior birch are you Arabic??

[red portal]

It said I was teaming up with cheaters

[neat zodiac]

I was subjected to 10 years of injustice and I do not know why I did not download any program and did not enter any site and did not download any file and did not do anything of the sort, but it is possible that I entered with a random squad that violated the rules of the game, but I do not know anything and I help you in eliminating cheaters and I Investigator

[polar marsh]

Please refer to the private message from @polar marsh for further information, @neat zodiac.

[storm flume]

Please do not use languages other than English, @peak dome. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[short moat]

@polar marsh

why you always this to me

i really dont like pubg mobike

[peak dome]

@vagrant tulip If you're Egyptian, come on any audio channel. To share the screen with you.

[short moat]

i am really sad at the moment

[bitter grail]

Hello good day. I would like to ask you if you could help me to solve a problem that I have with the game, in the past PMCO I used the GAG ​​anti-cheating app and it seems that it registered that it had usb debugging activated and reported it as a hack or something like that I think I am a content creator for latam, facebook gaming I use usb debugging so that my pc captures the screen of my cell phone, the problem is that because of that it tells me that I can't play games even for all talent and I'm afraid they won't let me play the pmco do you think you can help me? attached test images Thank you so much

Help me please

[vagrant tulip]

You may contact me in PUBGM MENA Server.

[short moat]

pubg is a bug mia

why did you do this to me

[peak dome]

Okey iam in this server

[bitter grail]

@polar marsh

Help me please

[vagrant tulip]

I can't speak with Arabic language in this server you may contact me in MENA server.

[peak dome]

I am in the voice channel and wait you

[vagrant tulip]

Players that have history of cheating or players that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

[steady bison]

I wanted to know if there is a way to know my account email and password by my account id because I forgot

[vagrant tulip]

That's not possible.

[frigid stump]

hello

i need support p;z

plz

[vagrant tulip]

State your issue?

[frigid stump]

my Facebook account linked to the game was stolen, but after a long
struggle I got that account back, but I was surprised that when I entered
the game, the thief linked the account to his Twitter email and linked it
to an email and I can’t unlink it Those accounts are about my account, but
I have purchase invoices from the Google Play Store that proves the
ownership of my account

[steady bison]

how do i repair my account i've been to support and none of them help me

[vagrant tulip]

Contact customer support ingame.

[vagrant tulip]

What is the issue with your account ?

[lilac cosmos]

sorry for late reply but i have a screenshot proves that im not able to complete any grow pack missions i uninstalled the game cleared cache and stuff but still occur for me 🤷‍♂️ i contacted the support via website twice and on the game but havent gotten any reply yet 🤦‍♂️

[steady bison]

I can forget her email and password and I control who is mine

[rustic patio]

help me “No pending case to review at this time”. I wanted to get the title investigator

[vagrant tulip]

Can i see the screenshots ?

[vagrant tulip]

I can't understand that. If you wish to speak with other languages you may refer to 3.1 in guildlines for regional communities.

[rustic patio]

?

[vagrant tulip]

There is a 14 videos per day limit you need to wait for 24hours to be able to review again.

[steady bison]

I lost access to the email and password I don't remember anymore

[vagrant tulip]

You need to remember them can't help with that.

[rustic patio]

Okay, thanks. How much need to be re-examined video to get the investigator-private

[vagrant tulip]

Each video is for 5xp you may know how much exp is need in your profile.

[rustic patio]

ok thx

[vagrant tulip]

You're welcome.

[lilac cosmos]

even if i click on growing points nothing happens 🤔

[junior birch]

You have already purchased a pack, meaning that you won’t be able to collect any Growing points or purchase any packs.

[lilac cosmos]

🤦‍♂️ 🥲

[dark hemlock]

Guys i have a question is there any chance to retrive a hacked account 😔

5247163343

This is my ID number

[tender vine]

hello

[storm flume]

Please contact the customer service for further assistance, @dark hemlock. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Please do not self-promote here, @foggy flower.

[celest shadow]

Hello, how can we help you?

[dark hemlock]

@celest shadow brother can you help me ?

The bot that tells ne i've done
Everything but i get no reply's no help no guidance nothing at all

[celest shadow]

For account-related issues, please contact the in-game customer service and the support of your compromised social media account for further assistance.

[dark hemlock]

I did brother

[river ocean]

fix bug

[steady bison]

today the support is responding in the game

[atomic frost]

how do i fix the audio when i'm playing. Like it sounds muffled when i turn on my mic when im playing with friends
im playing on ipad btw
like it's so annoying specially when im not used no low audio

[bitter grail]

@vagrant tulip Hello good day. I would like to ask you if you could help me to solve a problem that I have with the game, in the past PMCO I used the GAG ​​anti-cheating app and it seems that it registered that it had usb debugging activated and reported it as a hack or something like that I think I am a content creator for latam, facebook gaming I use usb debugging so that my pc captures the screen of my cell phone, the problem is that because of that it tells me that I can't play games even for all talent and I'm afraid they won't let me play the pmco do you think you can help me? attached test images Thank you so much

I don't use anything that alters the gameplay, I use usb debugging if it causes it Where can I request a review of my account? so that they remove my ban

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @patent sleet. We may otherwise have to mute you.

[patent sleet]

If you mute it doesn't matter to me, if you mute here, I will delete your game there.

[wind oxide]

hello i wanted to ask if i can register with my one week banned account in pmco the ban will be off on the 16 of this month is it okey to register with that account ?

[glacial apex]

I change pubg mobile server by mistake

[cyan citrus]

You will need to wait for the cool-down to be over to change your server again, @glacial apex.

[cyan citrus]

Players that have a history of cheating or players that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

#news message

[glacial apex]

High ping

[reef plaza]

Hello Dear, we are so much upset because of we are not able to Play PMCO from Bangladesh. As a pubg player we request to help us. We love this game so much and we want to be a professional ESports player with PUBGM. humble request plzz help us plzz plzz

Happy gaming. Take love from RBG ESports.🥰 @polar marsh <@&481161015728406538> <@&639889499718942720>

[glacial apex]

High can't play with freinds

[cyan citrus]

For any questions or feedback about PUBG MOBILE Club Open, please feel free to use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm.

Please be advised to not mention the moderator role unless there is an exigency or emergency regarding this Discord server.

[cyan citrus]

Still, you will need to wait the cool-down to be over. Unfortunately, there is no other way.

[reef plaza]

What is Pubg doing for Bangladesh on the issue of banning PUBGM?

[cyan citrus]

Please ask everyone to select the unranked game mode in the lobby interface and try to create a team again.

[chilly spire]

But we cant leave the crew or create new one

[hollow apex]

What rank do u need to be to register for pmco?

[chilly spire]

Because the cre locked

Crew*

[compact oar]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[cyan citrus]

I'm not asking you to leave the crew, @chilly spire. Just ask everyone to select the unranked game mode in lobby and try to create a team again in All-Talent Championship.

[chilly spire]

Ok we re now tring this method 👍

[cyan citrus]

Let me know of the outcome.

[chilly spire]

Thankyou it worked💙👍

[cyan citrus]

You're welcome, @chilly spire!

[steady bison]

Is support working today in the game?

[cyan citrus]

Can you please add more details about the issue you are facing, @steady bison?

[midnight stone]

Hello
My account has been hacked and i link the account with Twitter and Facebook and the Twitter got hacked ineed to unlink the Twitter please replay me

[cyan citrus]

To start with, please contact the customer service of your social media account to remove the unauthorized access from your account, @midnight stone. You may refer to the link below for instructions on how you can recover your social media account. If you will be unable to regain access to your Twitter account, please contact the customer service through inside the game for further assistance.

https://help.twitter.com/en/safety-and-security/twitter-account-hacked.

[steady bison]

My account has been Hacked the thief has linked the account to your Twitter email and linked it to an email and I can't log into my account but I have purchase invoices from the Google Play Store that prove ownership of my account

[cyan citrus]

Please contact customer service in-game for further assistance with compromised or stolen accounts, @steady bison.

[steady bison]

I already did that and they didn't answer me and close the conversation

[cyan citrus]

You may need to select the available options and record your issue through AI to connect with a customer service representative, @steady bison. If you skip all the options, the conversation may end up being closed.

[steady bison]

and that's what I do, I'm selecting what my problem is and they ask me to explain, then I explain and give it a break and close

[cyan citrus]

We will not be able to help you any further with this through the community, @steady bison. You may try to contact the customer service again.

[midnight stone]

Hello again
The Twitter support doesn't helped me the account linked with another email and the password changed is there any way @cyan citrus

[cyan citrus]

Feel free to contact the customer service in-game for further assistance, @midnight stone.

[midnight stone]

Thanks✅ ❤️

[cyan citrus]

You're welcome!

[tall trench]

When my mic is on the sound moves from my headset to the phone speaker.

Anyone know how to fix this? 🤦🏽‍♂️

[rose vale]

If I uninstall metro and repair will all my progress be lost?

[true olive]

Please ⚠️ Please help, I don’t know why my mic button isn’t working, i tried it even in classic match, nothing happens, (ultra Audio) device: iPhone X, proof on #old

[ionic iris]

anyway to fix drop fps when enemies are nearby? i play with 60 fps but it instantly drops when there are enemies and especially in fights. Also do you have anything to make my hipfire stable ? It goes everywhere

[raven escarp]

Any active admin?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @raven escarp. Remember to read through #faq before asking questions in the support channels.

[jolly citrus]

Hello, my account was hacked by someone and he put two-factor authentication on his phone number, and I can't access the account without his approval. Can anyone help me??

[storm flume]

Please contact the customer service for further assistance, @jolly citrus. Refer to subpoint 5.4 in #faq for further information.

[raven escarp]

My account has been hacked..some linked email and phone number and active guardian verification..i am able to login.i want to recover my account

[green agate]

Please try and repair your client.

[velvet comet]

Hello,my account was BAN for 10 year, without any reason. Please someone help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @velvet comet.

[green agate]

@raven escarp Please contact customer service inside of the game.

[tardy crystal]

why is the ID pass for GAC not working for PMCO ?

[green agate]

If your account is linked, it shouldn't.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @true olive. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

It will work after the qualifiers.

[tardy crystal]

so we don't need GAC for the Qualifiers ?

[short magnet]

Need help

[balmy elk]

Neeed help

[tardy crystal]

where the link go ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @balmy elk.

[cyan citrus]

For any questions related to PUBG MOBILE Club Open, you can use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @tardy crystal.

[tardy crystal]

thx

[cyan citrus]

You're welcome.

[wooden sparrow]

Hi When will you solve the problem of not entering the royal metro?

[cyan citrus]

Metro Royale is not available for everyone, @wooden sparrow. Feel free tp provide your feedback regarding this through #old in compliance with the channel's pinned instructions.

[spark lintel]

How to kill this player 😂

[cyan citrus]

Did you face this issue, @spark lintel?

[spark lintel]

Yes in tdm dropshot shots don't register 👎

Or any dropshots

This might not be exact same scenario

[cyan citrus]

Can you please share a video recording of the issue?

[spark lintel]

But thats true

Well I will when I record

[cyan citrus]

Got it! Feel free to mention me when you do, @spark lintel.

[spark lintel]

Right now i am having touch issue

Ok no worries

Oh i will wait

[chilly spire]

Can i have rules of crew challenge?

[cyan citrus]

For All-Talent Championship, @chilly spire?

[chilly spire]

Yes

[chilly spire]

For All-Talent Champion ship

if there is no problem you can send it
in DM

[cyan citrus]

You can tap on ''?'' option in the All-Talent Championship menu to get all the details about the tournament, @chilly spire.

[woeful wyvern]

السلام عليكم

[chilly spire]

Yes but its not clear its hard for me to understand

[woeful wyvern]

@chilly spire

[cyan citrus]

Hello! How can we help you?

[chilly spire]

3alaikuma salam

[cyan citrus]

What you don't understand?

[storm flume]

Please do not use languages other than English, @woeful wyvern. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[woeful wyvern]

ممكن اتوصل مع دعم

[storm flume]

Please do not use languages other than English, @woeful wyvern. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[chilly spire]

I got problem in points
In region we have 170
In allranking
We have 158

[woeful wyvern]

I want to contact pubg mobile support

[chilly spire]

The thing is i don‘t know
What is the system point ?

[woeful wyvern]

I want to communicate with someone who speaks Arabic in support

My account has been blocked I want to contact support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woeful wyvern.

[chilly spire]

You played with hac*kers
Thats whyyou got banned

[covert mesa]

hello i chose the middle east server by mistake , can i go back to europe without waiting please?

[chilly spire]

I got problem in points
In region we have 170
In allranking
We have 158

[chilly spire]

The thing is i don‘t know
What is the system point ?

[spark lintel]

@cyan citrus found from highlights cuz i dont record anymore cuz devs are not fixing 13 pro max sensi issue. Dropshot doesnot register shots

See last clip, I knew you will only take care when happen at big stage.

But I tagged them long before

@cyan citrus

[cyan citrus]

An unedited and standard video recording with player details would be more helpful, @spark lintel.

[spark lintel]

No its not edited

Just slowed

[slender yew]

Hello. Yesterday I linked my account to a phone number and I also linked a secondary account. Whenever I log in to the account, my phone is not sent a password to log in, I get this message (a lot of actions were taken quickly, try again later)

[spark lintel]

I dont have the original

But you can clearly see

Just speed up by 4x then orignal

Take it to imovie , speed up to 4x

[cyan citrus]

Please try again tomorrow or contact the customer service in-game for further assistance.

[slender yew]

I've waited a day and the problem has not been resolved yet, and I also don't know how to communicate with the support of the game, so I'm communicating with you.

Now I can't play my favorite game.

What's the solution?

[cedar pivot]

H e l p

No support :(

Should i meantion

Ok

<@&481161015728406538>

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cedar pivot. Remember to read through #faq before asking questions in the support channels.

[true olive]

Bro exactly Same thing happened in my tdm match

[spark lintel]

Yes and act like it never happened cuz it was normal thing. Haha

Now happened in such large scale, they have no place to hide the nose

[true olive]

Bro he was moving like a noob like a new player , but was immortal me and my 3 teammates around him and just bursting shooting punshing, nothing works 😆😆

[true olive]

Hah

Immortal Andy

But there’s only 1 solution

[spark lintel]

Also happens when someone stays on top of car or something. They brought this bug when we wouldnot get knocked when riding on top of cars.

[true olive]

I killed him with grenade and it works 😆

[spark lintel]

Oh i see

[spark lintel]

Now it's probably a game feature lol

Not a bug

[cyan citrus]

Do you happen to have a video recording of the issue?

[true olive]

Bro that’s in esport event there’s money on the line

[true olive]

Yes

Where should I upload

[cyan citrus]

You can upload it here, @true olive.

[true olive]

Ok

[spark lintel]

What is this 🤣

@cyan citrus happened to me before,

It happened to top as well

My enemy was nading in front of me

Apparently he was in bridge camp, we were in ridge near the bridge

Left side

[cyan citrus]

Is that your video, @spark lintel?

Did you play the game?

[spark lintel]

No of top pubgm esports player

Doesn't have to be mine to report so you can fix

[cyan citrus]

Of your own, @spark lintel.

[spark lintel]

Or you can close your eyes if no one reports

Directly

[vagrant onyx]

@spark lintel happens 1 time in arcade quick match

Unfortunately there is no death reply there

[spark lintel]

See so many have similar issue

[vagrant onyx]

Last guy did not die cause bullet did register

[cyan citrus]

Feel free to report the issue through #old in compliance with with the channel's pinned instructions. Following standard player details are mostly required for such issues which will be highly appreciated if you attach them along with your report.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[spark lintel]

I am helping you dawg

[cyan citrus]

I understand that. Please refer to my above response again, @spark lintel.

[spark lintel]

You know there is time delay

😂

[radiant relic]

👍

[spark lintel]

I will give you all bugs footage here 1 by one

[vagrant onyx]

I know this bug is bad

I played first day rank push with high ping and lagg

[vagrant onyx]

That wont help

[spark lintel]

But they will notice it at least

In feedback there is 4min timer🤣

It is feedback should not have delay

You knon their priority lol

[vagrant onyx]

Kinda true

:/

[cyan citrus]

You are sending videos from external sources. As mentioned earlier, standard player details are mostly required for such issues but you're still free to report the issue through #old. Now please avoid cluttering the support channel. For the #old channel, it is necessary to to put the cool-down to prevent unfriendly discussions. One video along with the standard player details would be more than enough for an efficient report.

[spark lintel]

I can give you player detail

[cyan citrus]

Sure, feel free to send it in the #old channel and include the following details, @spark lintel.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country.
▫️ Video recording.

[rose vale]

Thanks

[glacial nest]

Hey. My region ranking is frozen. The kills shows zero even in friends.

[spark lintel]

I put feedback

[cyan citrus]

Can you please share a screenshot of your regional rankings?

[cyan citrus]

Appreciated. Now please move to #chat for general conversations.

[spark lintel]

Sorry @cyan citrus , You have to go thru the mess the devs created. Honestly, it feels bad cuz you are not the one responsible. You can delete it.

[true olive]

@cyan citrus i couldn’t upload the video on #old

[cyan citrus]

What seems to be the issue, @true olive?

[true olive]

It says i have to upgrade to nitro to upload

[cyan citrus]

What is the file size of your video?

[true olive]

About the immortal guy in tdm arena

[cyan citrus]

Thank you for your understanding but please use the #chat for general conversations.

[true olive]

1 min 20 seconds

[pulsar mango]

Ive come across people that dont take bullet damage as well. While ranking. Caused big minus points..

[cyan citrus]

What is the file size, @true olive? In megabytes.

[true olive]

220 Mb only 1 min 20 sec

[cyan citrus]

Sadly, you can only upload videos of up to 100 MB in this server, @true olive. Feel free to upload it to YouTube instead and share the link here.

[glacial nest]

I have sent d screenshots, plz check

[true olive]

Ok I will

[cyan citrus]

Do you face the same issue in global rankings?

[safe basalt]

@cyan citrus Where to report telegram cheats seller channel?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @safe basalt.

[glacial nest]

Nope. Only in region.

[glacial nest]

While, I have done kills, it doesn't count.

[cyan citrus]

What is your in-game region and did you region recently, @glacial nest?

[glacial nest]

India, I play Asia server

[solar dirge]

@cyan citrus need support

[glacial nest]

I haven't changed my region. Itz been d same.

[cyan citrus]

Same issue in world rankings?

[cyan citrus]

How can we help you?

[solar dirge]

@cyan citrus I am in Voice channel General 2. need to show something

[safe basalt]

@lime juniper I reported channel but no actions from last 2 months

[glacial nest]

Evrythin else, seems fine. I get ranked in top 10 usually, bt dz doesn't make sense coz d kills don't count.

[safe basalt]

Open your DM to get information

[cyan citrus]

Please state your issue here.

[cyan citrus]

It is possible that you're under security observation period. Once confirmed that you're not cheating, you can be ranked again. For further assistance with this, you may try to contact the customer service in-game.

[solar dirge]

@cyan citrus cant I had a issue on my stream while i was in fight last zone 2 vs 1 enemy i hit the enemy bunch of hit and he didnt get any damage and killed me, thats what i need to show. i didnt had any ping issue, my internet is way good 500Mbps down and 500Mbps upload not data loss anothing

[glacial nest]

Oh.. the in-game CS doesn't help, I've tried.

[true olive]

@cyan citrus @spark lintel look at this wait towards the end xD. Iphone X, Germany, wifi ID: 5119344747

[cyan citrus]

We will unfortunately not be able to help you with account related issues through the community.

[true olive]

Look at the video above , you kill them with nade

[spark lintel]

I see no problem there, wym?😂

[glacial nest]

Thank u though.

[cyan citrus]

Got it! Thank you. Can you please include the following details?

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[cyan citrus]

You're welcome!

[true olive]

Edited

[cyan citrus]

And your game ID, please, @true olive.

[true olive]

Yes i killed him with nade, so doesn’t matter, all good😆

[last cloak]

I haven't played for 2 years. I decided to go play pubg mobile, and the system asks for a double check with the old phone number, which I have not had for a year now. There is a new one, but the old one is in the system. What to do, how can I change the old number, which I no longer have, to a new one. There is access to mail, which is tied to Pubg Mobile.

[cyan citrus]

Can you please mention your numeric user identification?

[true olive]

@spark lintel did you see how he run near me without noticing I am preparing his nade? 😅

[spark lintel]

Yes

[cyan citrus]

If you have lost access to your phone number, you may try to contact the customer service in-game for further assistance.

[solar dirge]

5965518153 reporting player ID
Devicee : iPad Pro 2021 2nd Gen
Network: Verizon Fios 500Mbps Download and 500Mbps Upload
Country: USA

[cyan citrus]

Can you please include the numeric user identification as I have asked?

[cyan citrus]

The reply was not meant for you.

[true olive]

I did

[cyan citrus]

Got it! Thank you, @true olive.

[true olive]

Yes

[solar dirge]

i know but nubs are using the cheats. come to general 2 i will show something

[glacial nest]

One more last question. Do u have any idea how long it might take for d ranking freeze to resolve?

[cyan citrus]

Sadly, no, @glacial nest.

[last cloak]

So I can’t enter the game, I can’t go through this step with checking by the old number. And they didn't help me? There are no admins here? Where to write, who will tell?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @solar dirge. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[glacial nest]

Hmm. Thanx again.

[solar dirge]

oh come on i cant video share

[cyan citrus]

It is your own responsibility to safeguard your login information. As we only provide community support through this platform, we will unfortunately not be able to help you with issues related to accounts. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[storm flume]

Please avoid going off-topic, @true olive and @solar dirge. You may have unrelated conversations in #chat.

[cyan citrus]

You're welcome!

[last cloak]

Yes, help from you, like from a goat of milk ...

[true olive]

Goat of milk?

Issue ⚠️ Why I can’t loot the drop crate ? Iphone X, Germany, ID: 5119344747, wifi😆

[south scarab]

@cyan citrus pls ban this video on YT, promoting game bugs/glitches

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @south scarab.

[south scarab]

Ok Ty 👍

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @true olive. You can also submit a report in #old in compliance with the channel's pinned instructions.

[south scarab]

@cyan citrus new yt link doesn’t seem to be accepted by the form

It insists on the “older” format

[cedar pivot]

Hey

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cedar pivot. Remember to read through #faq before asking questions in the support channels.

[grave crag]

📩

تف عليكم

شركه وصخه

[storm flume]

Please do not use languages other than English, @grave crag. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cedar pivot]

هههه ليش

[grave crag]

عطوني باند بدون سبب

[storm flume]

Please do not use languages other than English, @grave crag. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cedar pivot]

تواصل معهم هون

[storm flume]

Please do not use languages other than English, @cedar pivot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cedar pivot]

@junior birch

Ban

[amber monolith]

@support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @amber monolith. Remember to read through #faq before asking questions in the support channels.

[amber monolith]

عايز الدعم شباب ممكن حد يقولي اخش ازاي ليه

[storm flume]

Please do not use languages other than English, @amber monolith. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grave crag.

[amber monolith]

مش بيرد

[storm flume]

Please do not use languages other than English, @amber monolith. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[amber monolith]

@junior birch

[steady bison]

I contact the support, I have selected the problem and they always close the conversation

[tidal adder]

Lot of hacker in games these days

What are you doing pubg

[errant venture]

in bgmi yes I haven't seen a blatant cheater in global since season 15

[tidal adder]

There a lot these days

[short glen]

I want to change my region

[violet rivet]

Broda i wanted to report a bug where to?

[junior niche]

hello i really need heelpp ..i lost my account and i really want to get back .. i was playing on guest account i changed my device and i forgot to link my account pleas help mee to get it backk the account id it's project470 5173120759 and thank you

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @violet rivet. You can also submit a report in #old in compliance with the channel's pinned instructions.

[violet rivet]

Okie

[junior birch]

I do not understand the language, can you please provide us an image with English language used?

[junior niche]

@junior birch hello

[junior birch]

You can change your region through in-game Basic settings, @short glen.

[storm flume]

Please contact the customer service for further assistance, @junior niche. Refer to subpoint 5.4 in #faq for further information.

[short glen]

@junior birch

[junior niche]

I did connect the customer services but they closed the conversation

I send all the details

[junior birch]

Please try again after 24 hours. You should receive the verification code in your e-mail address.

[scenic sinew]

I live in qatar and qatar is middle east region some things i get 20 but most of the time i get 200 like out of 10 match 8matchs r 200ms andd i use to play in asia
In asia i get 80 to 100 or some matchs 150 to 160ms

[coral crater]

Gaming phones allowed in official tournament like pmco?

[junior birch]

Feel free to send your inquiries in: https://discord.gg/esportspubgm, @coral crater.

[steady bison]

you tell me to talk to support in the game I go there and talk and they tell me to select the problem I select it and then explain the reason I want to recover my account they close the conversation

[junior birch]

If they close the current conversation, then you can start a new one.

[steady bison]

but they are doing it several times i'm tired

[junior birch]

If you think if they have closed the conversation without a reason or have closed the conversation after you sent a message, please perform a routine repair from the login menu.

[junior niche]

@junior birch same problem here

[junior birch]

Please refer to my above message.

[junior niche]

I just i don't think that i can get my account back because i was trying since 2020

[junior birch]

We cannot help with account related issues, the better way is to contact the customer service. Please refer to the sub-point 5.4 in #faq for further information.

[junior niche]

Thank you 😊

[junior birch]

You are welcome.

[chilly spire]

Hello i need help ,
I got problem i can‘t understand
How crew (All-Tallent championship)‘s
System point ?
How they calculate the points in
All ranking ?
@junior birch

@static sleet 👆

[chilly prism]

My account was hacked, and I contacted the technical support and told them all the details.

An hour ago, I want to check the problem and get me into the new account. I lost my account. what should I do?

[candid peak]

Hi there

I have region problem.

[static sleet]

Please refer to the screenshot you provided. You should wait for the concerned team to provide you with a response. That may take up to 30 days. Your patience in this regard is highly appreciated.

[static sleet]

What is the issue with the in-game region?

[chilly prism]

Technical support says contact us from the account you are facing a problem with??

I don't have any way to access my account what do I do

[junior birch]

Feel free to send your inquiries in: https://discord.gg/esportspubgm.

[static sleet]

You will be required to have access to at least one of the social media accounts connected to the game in order for the customer service to be able to assist you.

There is nothing that we can do to assist you in this regard.

[candid peak]

Anyone there.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @candid peak. Remember to read through #faq before asking questions in the support channels.

[chilly prism]

I don't have a link, the hacker has removed it💔💔

[static sleet]

Refer to this one more time, @candid peak.

[static sleet]

Safeguarding of your game account login credentials is your own responsibility. Again, there is nothing that we can do to assist you with this issue through the community.

[chilly spire]

I asked but they send me this server
The server that im chating with you

[static sleet]

The scoring rules for single matches in All-Talent Championship are defeat points + ranking points.

You may read the full rules of the event by tapping on the arrow icon on the down-right corner of the screen > Matches > and tapping on the ? icon within the event page.

[scenic sinew]

I live in qatar and qatar is middle east region some things i get 20 but most of the time i get 200 like out of 10 match 8matchs r 200ms andd i use to play in asia
In asia i get 80 to 100 or some matchs 150 to 160ms

[south wedge]

@feral forge @brazen cradle @cyan citrus @junior birch my sensitivity is very high no matter what I do. I've tried reseting my phone, clearing game cache and did routine repair, nothing worked.

[feral forge]

It may be because the server of the lobby you are connected to is further than where you are currently located. Unfortunately, this not something that we can help you here. When you start a match, the system will match you with others players and start a match as soon as possible, and that may connect you to a lobby that is located further from your location.

[gleaming dove]

hello

I have a video for hacker

how I can report him?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @gleaming dove. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[steep notch]

Hi there is a bug that is currently a big problem u can not get hit markers on other players my ping is good it the game can some one plz report this to PUBG mobile thanks

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @steep notch. You can also submit a report in #old in compliance with the channel's pinned instructions.

[elder rose]

I'm having a problem with Team-Up Broadcast for the Lamborghini Aventador , where the phrase or symbol of the Lamborghini does not appear above my character when I join a team.
any solutions?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @lime root. We may otherwise have to mute you.

[green agate]

Have you tried repairing you client to see if it's a game issue?

[slim relic]

Hello, where can I report a person?

[covert remnant]

@slim relic What do you wish to report?

[slim relic]

Kord flag

@covert remnant id 571489680

[drifting crest]

is diamond teir compatible with every teir

[covert remnant]

@slim relic What is his own flag and which flag is it on the shoe?

[wheat cedar]

Bro it's literally a galg

Flag

Yall gon get pressed about a flag

[slim relic]

@covert remnant it is kord flag

[turbid wedge]

Device . Redmi note 9s
ID . 5792338813
Internet. Wifi source
Note . I want to change my region to Pakistan but there is no settings showing for it .

[covert remnant]

Could you write the ID here?

[wheat cedar]

Yall really getting pressed over a flag

[covert remnant]

@wheat cedar Yes. Flag is the symbol of a nation.

[slim relic]

@covert remnant 571489680

[wheat cedar]

Ok? It's a flag was there anything offensive on the flag? No so it's not offensive if theres a flag on a shoe

I mean yall can do what you want but pubg wont ban that person
t

[covert remnant]

Thank you. I’ll mention you on this channel when the profile picture is removed and a proper action is taken.

@wheat cedar The game does not support any such behavior. If it is normal to you or the player in question, they should get off the game. There’s no place for such people here.

[slim relic]

@covert remnant I really thank you. I hope to remove the picture quickly, as it is very sad because it is my country, dear to my heart, bye

[wheat cedar]

Wow

[half matrix]

Hey, when I just click on a voice channel it shows me this:

Why & how?

[wheat cedar]

Yall pathetic

Over a damn flag

Goodluck getting that profile removed it most likely wont happen

Yall are dumb and pathetic

[weak wedge]

ENEMY NO HITMARK STUPID GAME

[brazen cradle]

That’s because nobody is on that channel.Head over to #discord for assistance with discord related issues

[brazen cradle]

Can you please share a screen recording of this. Thank you

[haughty bridge]

@brazen cradle

[reef mesa]

Dear support team , we are getting ping issue from nepal who play through emulator . We are getting 100+ ping in every match .

[haughty bridge]

There is a glitch happening in game where enemy doesn’t take damage

https://www.instagram.com/reel/CcIqdMJhhkT/?igshid=YmMyMTA2M2Y=

[brazen cradle]

Could you please share this information

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[brazen cradle]

Unfortunately there isn’t much we can do regarding Gameloop/Emulator.

[haughty bridge]

ID : 5250886838
Device : IPhone 11
Network : Wifi
Country: Nepal

[haughty bridge]

92 ms Ping is average in Nepal

[reef mesa]

We all from nepal who play through gameloop are getting 100+ ping . Recently i talk to Gameloop support team and they said to concern to Pubg Mobile Team about the issue

if we play through mobile the we can get 40-60 ping

from same network

[haughty bridge]

@brazen cradle hope this issue will be solved as fast as possible

[brazen cradle]

Thank you

[brazen cradle]

Am sure they will come up with a swift resolve.

[reef mesa]

@brazen cradle is there any solution ?

Gameloop support team help me out

[brazen cradle]

I understand. We’ve had people speak about similar issues and from the community support team we are not equipped with the best solution for this issue, as you mentioned the game is best experienced on a Mobile device. Try doing the routine troubleshoot, change maps, change between squads and solo, play a tdm or two before you start the match.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @patent sleet.

[sand loom]

Yall doing sum bout no bullets register glitch?

[grizzled ginkgo]

Seld roles available?

[brazen cradle]

That’s been notified. You have a screen recording ?

[sand loom]

No

[brazen cradle]

Understood. And yes they are well aware and am sure will bring a quick resolve to it. Thank you for your patience.

[young plinth]

<@&481161015728406538> pls fix the no bullets register

I was rank pushing and I got -30 from it

Very very annoying

Even In scrims facing this issues

Smh

[cyan citrus]

Do you happen to have a video recording of the issue, @young plinth?

[young plinth]

No sorry

I don’t record

But he was legit standing still bruh I even headshotted him but it didn’t register

[cyan citrus]

Can you please include the following details, @young plinth?

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[young plinth]

TRTiger6705
iPad Air 2020
Wifi source
Malaysia

[cyan citrus]

Numeric user identification, @young plinth.

[young plinth]

Ok wait

I’m in a match

5115180033
iPad Air 2020
Wifi source
Malaysia

@cyan citrus

[cyan citrus]

Thank you, @young plinth. Meanwhile, please feel free to submit a report of the issue through #old in compliance with the channel's pinned instructions.

[young plinth]

Ok

[jovial zealot]

Ihave lose my merit without any reason

[karmic creek]

good morning

i have question @cyan citrus

[jovial zealot]

Iam not playing match with my friends

[cyan citrus]

Please state your question.

[karmic creek]

my question about registering the pmco championship, there is a player who has been banned for a week from
and the registration ends after 3 days from now. Can we register his
blocked account and when the championship starts playing in the
account? (The reason for the ban is that he entered a random match with high
rating and entered with him here without
knowing)

[jovial zealot]

@cyan citrus why my merit is lost, Ihave not using any voilation

[cyan citrus]

The merit can be deducted for the following violations. If you believe that your merit was deducted unfairly, you may contact the customer service in-game for further assistance.

[jovial zealot]

No that is not

[cyan citrus]

For any questions related to PUBG MOBILE Club Open, you can use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm.

[cyan citrus]

What do you mean?

[jovial zealot]

Ihave seen this screen and my merit is lost

[floral spindle]

FIX THE NO DAMAGE ISSUE! YOU TRASH DEVS

[cyan citrus]

Feel free to contact the customer service for further assistance.

[cyan citrus]

Hello! Do you happen to have a video recording of the issue?

[jovial zealot]

Why you are using discord waste time of pubg players

[floral spindle]

A video?! IUT HAPPENED DURING PMPL TWICE

[cyan citrus]

We only provide community support through this platform. We will not be able to help you with issues related to your account.

[cyan citrus]

Yes, do you have video recording for that?

[floral spindle]

https://old.reddit.com/r/PUBGMobile/comments/tzu7q9/annoying_bug_where_enemy_becomes_invincible_how/

its all over reddit also

[cyan citrus]

Do you have a video recording of the issue yourself, @floral spindle?

[floral spindle]

yes

[cyan citrus]

Can you please share it here?

[floral spindle]

and id bother posting but really waht is the point are you going to do anything?

just like the racists?

[cyan citrus]

Yes, we will forward the information to the community team.

[floral spindle]

LOLOLOLOLOLOL

useless

[radiant brook]

Peace be upon you I wanted help because my account is in a semi-hacked person and a third link please help untie the link as soon as possible

[cyan citrus]

If you're referring to the accounts you reported in the past, they were suspended and their usernames were reset, @floral spindle.

[radiant brook]

@cyan citrus

[floral spindle]

you mean the ones that are bad to their original names? with no suspensions or anything

ok sure

[cyan citrus]

What do you mean?

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[radiant brook]

I communicated with the support and I don't get a response.