questions

[sudden raptor]

I just want it banned

If I cannot get it it back

Since it's against the tos u should ban the account

[sonic swan]

On the server only I can not write

[vagrant tulip]

Contact me privately.

[vagrant tulip]

You may report it to the ingame customer support if you think that the account have violated any of PUBGM terms of service.

[sudden raptor]

How can I send screen shot

[vagrant tulip]

Upload it on a host site and send them the link

[sudden raptor]

What's a host site

[cyan citrus]

Please send another message and check again if you will have an option to attach files at bottom-left.

[sudden raptor]

No

It says to rate

[cyan citrus]

Can you share a screenshot, @sudden raptor?

[sudden raptor]

Nop

It shows conversation over

[cyan citrus]

You may upload the evidence you want to send to YouTube and start another conversation, @sudden raptor. After that, send a link of the video evidence to the customer service.

[sudden raptor]

Ok thanks

[cyan citrus]

You're welcome!

[ornate ruin]

guys I am 3months done duo third party tool (I am not willing to unban but just to understand)
my pc got ransom ware 4 months ago, but nowadays I noticed that most of my accounts getting banned duo wierd activity or auto bots things
I am sure its cuz of ransom ware auto botted my accounts, twitter, twitch, origins, and many more social and games account
so I need Just someone to prove my situation
once again I am not willing or try to unban my account
Just to understand my situation and so I avoid such a ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ornate ruin.

[slim willow]

can anyone help me with the game

[brazen cradle]

Hey bud, what do you need help with ?

[slim willow]

I'm doing an achievement quest, open 5 drops

[slim willow]

reis

türksün galiba

[storm flume]

Please do not use languages other than English, @slim willow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[brazen cradle]

Let’s get back to elaborating this, so you tried to do the achievement by opening 5 airdrops. And ?

[night cloak]

I haven’t done anything wrong imma competitive player and pmco is starting i need to form a crew and idk why is this happening can anyone assist? Whenever i click on create crew or join crew this happens

[clear cove]

I want my pubg global I'd back my account has been temporary frozen for 2 months

[night cloak]

This has been happening to me since the cycle 1 started

[clear cove]

Pubg please help me 🥺

[brazen cradle]

The security scrutiny is extremely strict and it says you are currently banned from playing the matches.

[brazen cradle]

Unfortunately , There isn’t much information regarding emulator/Gameloop issues.

[slim willow]

I'm looking for a friend who can help at

[clear cove]

I am not using any hack pubg temporary frozen my account for without any reason

[slim willow]

to make my achievement

[night cloak]

Bro if i ever hacked or did anything why isn’t my account banned? Imma mythic fashion with alotta things in my account i never hacked nor played with any hacker but still this happened
I hate to register for pmco and for that i need to create a crew and add my lineup members in it

[brazen cradle]

Move to #pubg-mobile to converse and find some one to play with.

[brazen cradle]

It’s an automated security scanning system, any kind of violation will prevent you from performing further actions.

[clear cove]

@polar marsh you have been temporary frozen my account for 2 months I am not using any hack I have not done anything wrong

[storm flume]

Please refer to subpoint(s) #2.12 in #faq for further information, @clear cove.

[stiff frigate]

Hello my name is LST٭ZEYNEBɞ
My account has been banned without warning or cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and solve the problem
This is my account ID 5288212555

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stiff frigate.

[summer birch]

what should I do if I was blocked due to hacking?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @summer birch.

[clear cove]

My I'd code is: 5971131164
My problem is: my account has been temporary frozen for 2 months

[vagrant tulip]

You should wait until the suspension period is over.

Please make sure to use the official emulator with the latest update from gameloop.com

[clear cove]

I am not using emulator

I am a mobile players but why pubg temporary froze my account 😭

@vagrant tulip I am not a emulator player

[vagrant tulip]

You should have been using an unofficial emulator that's why you have been suspended.

Anyways if you think the suspension is wrong contact the customer support ingame through the file a claim button. We can't help you regarding suspended accounts here.

[clear cove]

I have done file claim but no response

[onyx plover]

I buy and redeem 8100 UC but I didn't receive it ,y ID its 5573399935 I got message on midasbuy like that but don't receive it @lime juniper

what should be do ? its 85€ money

[clear cove]

@vagrant tulip what I do?

[vagrant tulip]

If there isn't any response you should wait until the suspension is over. There isn't any other way.

[vagrant tulip]

You should contact Midasbuy regarding this [e-mail]

[onyx plover]

Thanks

[clear cove]

this season my rp is 40 not complete my 2 months is waste

Also 2 mythic

[scarlet anvil]

I am unable login to my account
My account nickname: 『FRS』Badr
My account ID: 5703143454
Every time I try to login into my account I face a message with an error
Parameter error. Error code: 100150003
My account doesn't get banned
I am unable to login into my account with any social media accounts and in-game email
Every time they asked me to enter a second verification code which it doesn't send to any platforms a code
See the screenshot so you can understand me
I am very sad because I can't open my account I don't know where is the error

[vagrant tulip]

You're welcome.

[tardy oriole]

Hello , two of my players they from Europe i mean passport and the other 2 from iraq o passport we can register in Europe region for pmco i know it’s ok but my question is this player which they live in Europe now they are in my country because of ramadan in iraq so it’s okey play in Europe region!?

[ancient path]

If i play with a hacker in unrank can i get banned?

[short vortex]

any mod online

?

@junior birch @celest shadow please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @short vortex. Remember to read through #faq before asking questions in the support channels.

[short vortex]

mute me or ban me for 3 days

[celest shadow]

No.

[short vortex]

ill leave the server but i dont wana start it all over again

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[celest shadow]

You should not intentionally violate PUBG MOBILE's terms of service. If you have an account-related issue, please contact the in-game customer service. Refer to subpoint 5.4 in #faq for further information.

[ancient path]

Tencent dont do nothing

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ancient path.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @clear cove.

[scarlet anvil]

Can you help me to understand this error bro @celest shadow @vagrant tulip

[topaz wave]

I don't talk in Asia server a lot of hackers in Europe server

All of these things are not enough. Most of the players are hacks in every game 80% . the reporting hacks are not enough if the protection in the game is rubbish. <@&639889499718942720>

[prime spoke]

Seriously

[grave orbit]

Hello <@&481161015728406538>

I got an email from tencent games due to pmco registration

My 5th teammate(main lineup player)got his accept button in esports centre after verification limit but he can't accept it

Today after opening his pubg..he told me that there was nothing now..please help me

[karmic coral]

Whenever my finger isn’t on my movement and I make fast movements my screen moves :/

[night cloak]

hi

any person solve my game issue please help me

help me and solve issue pless

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @topaz wave. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Please refer to subpoint 4.9 in #faq for further information.

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[celest shadow]

Please refer to subpoint 4.3 in #faq for possible solutions to your issue.

[wooden sparrow]

Hi

I have a problem, I want to enter the royal metro, but it does not get me in, although many friends enter it, why do I want a solution as soon as possible 😓

[compact oar]

Metro Royal is currently in a beta testing state, this means that not everyone will be allowed to participate. You can contact customer service in-game for further assistance.

[wooden sparrow]

May I know how much I can enter my nation?

[fleet ivy]

Hello

What’s wrong with my account i can’t purchase or play or text my friends

[compact oar]

Please contact customer service in-game for further assistance.

[fleet ivy]

I did but i didn’t get any respond

I tried to email them as well

Could anyone here help me with this problem

[compact oar]

Please wait patiently as the customer service receives an enormous amount of requests every day.

[fleet ivy]

It’s been a year now since i got this problem tho

[signal snow]

Hello, I would like to ask if I can check what kind of mail I have on my account right now, I just lost access to my mail my game identifier ID 51327273535?

[compact oar]

As I understood, you don't have access to your email right?

[nova hawk]

Yup this game is horrible with customer service

I have proof of ownership of my account and for weeks I have been messaging in game help and customer service and emailing tencent help and they have dont nothing

It’s obvious they don’t care in the slightest

Done nothing*

[brazen cradle]

Hey, I understand you are frustrated. In game customer is overwhelmed with requests right now. Did you select the right prompts with regards to your issue ?

[nova hawk]

Yes over 20 times

End result the same every time

I type in that my account has been hacked. They ask for more info. I say I need help to recover my hacked account

They then ask if it’s banned

[night cloak]

i am use 4.3 but ny solve my problem

[vital rover]

cant login to GAC

anyone?

[celest shadow]

Please use a different Internet connection or grant Wi-Fi access to the game in your settings.

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[signal snow]

yes, there is no access, but I can log in through a social network, I don't even get a login from the mail

[compact oar]

So you want to unlink your email and you don't have access?
Please contact customer service in-game for further assistance.

[magic pasture]

.

[green sigil]

When does the all talent regional rewards be out? It says after week 1 finish we get our reward but it says incomplete?

[sinful brook]

hello, why do I have only bots in the game? Maximum 1-2 real people. I'm level 50+ and platinum 5

[brazen cradle]

Which region ? And what’s your tier ?

[sinful brook]

Region: Europe

Tier: Platinum V

[brazen cradle]

I understand. So you are trying to play solos and end up getting mostly bots. There’s isn’t any fix for this. This is ranked matches with event I assume ?

[sinful brook]

I should play solos?

And it is will have influence on team matches?

[forest cradle]

Hi, my account got banned for 10 years and I don’t know why I got banned! And There is no explanation about banned. Please can you check my account and tell me why I got banned!
This is my account number : 5206092796

[polar marsh]

Please refer to the private message from @polar marsh for further information, @forest cradle.

[brazen cradle]

This is happening in squad matches. Is it ranked and anniversary event ?

[sinful brook]

I dont play a anniversary event. And what happening in squad matches? I didnt understand your answer

I should play solo games to avoid a lot of bots in squad games?

[brazen cradle]

There is more number of people playing the anniversary event matches, try turning on the event to be matched in a lobby with more players.

[brazen cradle]

No. Try playing the event mode in squads to be matched in a lobby with more players.

[sinful brook]

Thank you)

[brazen cradle]

You are welcome

[night cloak]

hello my account was stolen, you know how to recover

[brazen cradle]

Kindly contact in game support for further assistance

[humble grove]

I want a support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @humble grove. Remember to read through #faq before asking questions in the support channels.

[keen lark]

I've got gyroscope issues , i have it on Max sensitivity but it feels way too slow

[placid girder]

I disconnected from metro royale, and got kicked back into lobby and loss all my stuff, even tho it was the normal modes where you don’t lose gear.

[cyan citrus]

Hello! For how long have you been facing this issue? Also, please mention your device.

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[keen lark]

It's been like 3 months since I've noticed, i wasnt playing the game so i didn't bother to complaint, i tried to report the issue in game but got no response , i use OnePlus nord

[late wolf]

Guys can I buy the elite pass plus? I don’t see the option

[placid girder]

Where do I find this?

[cyan citrus]

Through inside the game. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[keen lark]

Im switching to an iOS device so i hope i don't face the same issue again

[late wolf]

Guys I can’t see the option to buy the royale pass plus

How can I buy it?

[fickle basin]

Thats a really old ss

Chicken thingy long over

[cyan citrus]

Got it! Thank you. To start with, please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time. Turn off the gyroscope settings and turn it on again and see if it will make any difference.

[keen lark]

Alright, I'll contact after i do all of this stuff

[late wolf]

And?

Can’t I buy it now?

Who can help me

[kind cypress]

#questions My friend had his account stolen. How can he go about recovering his account?

[night cloak]

no one answers

[low bloom]

Try to refresh game maybe

Or reinstall

[night cloak]

please who can tell me how to recover my pubg account, they stole it via tweet,

[late wolf]

Okay

[night cloak]

#questions please who can tell me how to recover my pubg account, they stole it via tweet,

[cyan citrus]

Are you referring to Twitter, @night cloak?

[night cloak]

I had it connected to Twitter and Facebook

[night cloak]

I have all the evidence to recover my account, and I still have the bills of the coins I was buying

[cyan citrus]

To start with, please contact the customer service of your social media account to remove the unauthorized access from your account, @night cloak. You may refer to the link below for instructions on how you can recover your social media account. If you will be unable to regain access to your Twitter account, please contact the customer service through inside the game for further assistance.

https://help.twitter.com/en/safety-and-security/twitter-account-hacked.

[night cloak]

there I had also connected with Facebook, this and my ID 5758988845

[cyan citrus]

Is your Facebook account also compromised, @night cloak?

[night cloak]

yes now he no longer lets me enter even with Facebook

help me please, because I spent a lot of money to get the skins

[keen lark]

Quendi!!! The issue remains to bother me after i did all the stuff accordingly

[keen lark]

U need proof to prove that's ur account first 💀

Well, i wont interfere

[cyan citrus]

Then you may also need to contact the Facebook's customer service, @night cloak. Please be advised that your account security is your own responsibility and we will unfortunately not be able to help you with this any further through the community. Please contact the customer service of your social media accounts and customer service in-game for further assistance.

https://www.facebook.com/help.

[cyan citrus]

From where did you download the game?

[night cloak]

I have all the evidence

[keen lark]

Playstore

Should I try downloading it from a different app ?

Is there a separate server for battlegrounds mobile India?

[cyan citrus]

Are you using BGMI, @keen lark?

[keen lark]

Yeah

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @keen lark.

[molten dragon]

I need a real person from PUBG Mobile support team, and I'm having a problem with my account, I'm doing tournaments and contests in PUBG Mobile and distributing gifts to the winners.

[keen lark]

Oh my bad

[keen lark]

If there's a support server for bgmi can i please get the invite?

[cyan citrus]

You may browse the internet for that or contact their customer service through inside the game, @keen lark. We will not be able to help you any further with this.

[keen lark]

Alright thanks for helping me so far

Peace

[cyan citrus]

You can post your tournament details and look for other tournaments in the #tournaments channel.

[night cloak]

what should i say to facebook support

[late wolf]

Quendi

[cyan citrus]

You're welcome!

[keen lark]

[cyan citrus]

It is up to you. We will not be able to help you any further with this.

[cyan citrus]

Yes?

[late wolf]

Why I can’t buy the elite plus

[cyan citrus]

You have already purchased the Royale Pass, @late wolf. You cannot change it at the moment.

[late wolf]

Bur

But

Why can’t I purchase the plus and when can I purchase it?

[still osprey]

Hi guyss

@cyan citrus

Can a pubg player play with bgmi player?

[night cloak]

maybe we didn't understand each other, on Facebook I can still log in, but on pubg it no longer lets me enter with facebook, because the hack disconnected facebook from my pubg account, I have all the proofs, I also have the invoices from when I bought royalpass

[still osprey]

And can they connect

[cyan citrus]

In that case, please contact the customer service in-game for further assistance. As mentioned earlier, we will not be able to help you any further with this through the community.

[cyan citrus]

PUBG MOBILE and BGMI are two different games, so matchmaking is different for both games.

[still osprey]

And for 1v1?

[late wolf]

Quendi when can I purchase the push?

[cyan citrus]

You have already purchased the Elite Pass. You will not be able to upgrade it to Elite Pass Plus at the moment.

[sonic wraith]

@cyan citrus He means that a pubg player can add a bgmi player and play together? which lobby they are going to get?

[late wolf]

But

Why the game don’t let me buy it

[cyan citrus]

No, it is not possible either.

[sonic wraith]

Oh ok

[cyan citrus]

Because it is simply not available at the moment.

[manic totem]

If i link my account to my phone number and i lose that number will i be able to login if i use a new phone?

[late wolf]

Ahhh

At the moment

Then in some days I will able to purchase it?

[cyan citrus]

You will be able to log into the account with a different login method if you added it to the game. To change your phone number, you will need to log into the account with the same phone number linked to your account. if you've lost access to your phone number, please contact the customer service in-game for further assistance.

[manic totem]

Ok thanks

[cyan citrus]

You're welcome!

[late wolf]

Quendi if I purchase the normal rp can I purchase the plus later?

[night cloak]

they don't ask me how and they stole my account

[cyan citrus]

You have already been answered, @night cloak. We will not be able to help you with this through the community any further. Please continue with the customer service and avoid repeating the same question.

[night cloak]

please help me, i spent a lot of money on my account, now i don't know how i do it

[cyan citrus]

You have already been answered, @night cloak. Please stop repeating the same question.

[late wolf]

Can I be able tu but the elite pass plus in this season or I can’t buy it because I get the rp normal?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @outer raptor. We may otherwise have to mute you.

[cyan citrus]

From where did you download the game?

[late wolf]

A? App Store from iphone

I reinstall it but I can’t purchase it

I have the elite pass but I want the plus

And I can’t get it

[cyan citrus]

The option to upgrade it to Elite Pass Plus is not available for you, @late wolf. It may be available again when a new Royale Pass starts.

[late wolf]

I can choose one of both?

But I remember the last season

I bought the elite pass

And some weeks later

Like one or Two

I buy the elite pass plus

It because

The golden chicken finished?

It’s there the reason? I can’t get the plus bc the golden chicken finished?

[foggy torrent]

where do i go if i have request for the game like asking if they could add Palau flag to the game

[green agate]

Use our #old channel.

[storm flume]

Please do not use languages other than English, @gusty pawn. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[gusty pawn]

Good night. 5 minutes ago, I made a purchase of us in the amount of 449₽. Money was withdrawn from the phone's balance, and US, along with gifts (lottery coupons, 6 coupons of the classic box and pet food), were not credited to the game account. Please sort it out. Thank you in advance.

[cyan citrus]

For some cases, it may take some time for the purchased items to be delivered to your account, @gusty pawn. If you do not receive the items in a reasonable time span that is 12-24 hours, please contact the customer service in-game for further assistance.

[gusty pawn]

@cyan citrus They don't answer me for more than 3-4 days

In the game

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day, @gusty pawn. Please wait patiently while they get back to you or send them another message as a kind reminder. Meanwhile, please make sure that you add all the required information about your purchase.

[gusty pawn]

Technical support Do you communicate in English?

[junior birch]

Yes.

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @hot pine.

[bright osprey]

@strange jackal

[blazing agate]

Any updates regarding POCO f3? When will it get 90fps update? I'm so tired of waiting now 🥹🥹

[bright osprey]

@strange jackal

[storm flume]

Please refer to this channel's pinned messages for further information, @blazing agate:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

We are unable to provide assistance if you do not ask a question or state a problem, @bright osprey. Remember to read through #faq before asking questions in the support channels.

[blazing agate]

But many people asked the same question a million time but still there isn't a single response from you guy 😐 you have complete skipped the Snapdragon 870 powered devices.

[cyan citrus]

If you cannot access the option despite of your device meeting the requirements, it may be supported in the future instead. You may submit: https://forms.gle/e1cyNbdzbbhAuYWQ6

[blazing agate]

Thank you So much 👍

[cyan citrus]

You're most welcome, @blazing agate.

[hollow kettle]

i have a stolen account i need help

[storm flume]

Please contact the customer service for further assistance, @hollow kettle. Refer to subpoint 5.4 in #faq for further information.

[winter vigil]

how much merit can I earn per day?

[night cloak]

Hi
I have a problem with the Facebook account
associated with my PUBG MOBILE game
account.
The problem is that there is a person who was
able to log into the Facebook account and
steal all data and information and transfer it to
another email and mv Bebii account as well.
Now I cannot access my account inside the
game.
I hope those who are interested in looking into
my problem and providing help. I will provide
you with any evidence you request from :
My name is in the game:
ID number:
Game entry date:
Season four.
Date of first purchase:
Last purchase date:
Pictures will be attached.
Thank you and appreciated your cooperation.

[lunar maple]

I just reached crown and I thought I would be able to generate top highlights and I’ve won games, “generate top highlights” is still not there

[fickle gorge]

When i unlink my twitter it keeps logging the same account back

I've been trying to change it but it keeps on linking it back even though I'm not the one doing it

[cyan citrus]

Please contact customer service of your social media accounts and customer service in-game for further assistance with compromised accounts.

[fickle gorge]

Quendi look at my problem as well

[cyan citrus]

Do you mean unlink or logout?

[fickle gorge]

Unlink

[cyan citrus]

What is your country?

[cyan citrus]

Are you unable to remove your Twitter account? What is the other login method you're using?

[fickle gorge]

I'm trying to unlink my twitter

So i can wait for 6 days

And make a new acc

But it keeps adding the same twitter back even though I'm not the one touching it

[lunar maple]

United States

[cyan citrus]

If you're unable to remove your account, please do a Routine Repair of the game from login menu and try to remove your account again. If the issue is persistent, please contact the customer service in-game for further assistance.

[cyan citrus]

What is your rank now?

[fickle gorge]

And what does that routine repair do

[lunar maple]

Currently Crown V turning Crown IV

[cyan citrus]

From where did you download the game, @lunar maple?

[fickle gorge]

I'm jus trying to change my pfp of the game LOL can i do that with a google play as well

[lunar maple]

Appstore

[fickle gorge]

Since it didn't work with an email

[cyan citrus]

It will remove your update files and you will need to download them again. It fixes the known issue including yours for most of the cases.

[cyan citrus]

What is the issue you're facing when changing your profile picture?

[cyan citrus]

Apple?

[fickle gorge]

Nah i just don't want to change my pfp with fb

Cause it's a personal account

Tried doing it with email

But didn't give me the chance to do it

Since my email pfp didn't appear

[lunar maple]

Yes

[fickle gorge]

So now I'm trying it with google play i guess

[cyan citrus]

I don't understand, @fickle gorge. You're trying to remove your Twitter account because you cannot change your profile picture?

[fickle gorge]

Yes cause i forgot the password HAHA

forgot the twitter that i logged it with

[cyan citrus]

Got it! Please try to do a Routine Repair of the game from login menu or reinstall the game through your device Settings > > General > iPhone Storage > Tap on PUBG MOBILE, tap on Offload/Reinstall. Restart your device and see if it will make any difference. If you're still unable to access Top Highlights feature, please contact the customer service in-game for further assistance.

[queen silo]

Need help about pmco registration

[cyan citrus]

Have you tried to contact the customer service of your social media account?

[cyan citrus]

For any questions related to PUBG MOBILE Club Open, you can use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm.

[swift bobcat]

I get bann write know and i didn't play with any hack or any glitch

[polar marsh]

Please refer to the private message from @polar marsh for further information, @swift bobcat.

[lunar maple]

I just did routine repair and it still doesn’t show up

[cyan citrus]

You may contact the customer service for further assistance, @lunar maple.

[lunar maple]

Okay, thank you so much.

[cyan citrus]

You're welcome, @lunar maple.

[craggy gyro]

Will the fool lucky crate return again considering the glacier akm crate came back to shop🤔 @celest shadow

[vagrant tulip]

The m4 fool is already in a lucky crate Ingame now

Or do you mean the fool character skin ?

[craggy gyro]

No, like the akm crate was in my shop twice. Will the fool crate also be in my shop again?

[vagrant tulip]

Do you mean the weapon skin or the character skin ?

[craggy gyro]

Weapon skin

[vagrant tulip]

The weapon skin is already in a crate in the shop with other weapons too.

[craggy gyro]

Yes I know

Will it rerun again once more like the glacier akm rerun crate?

[vagrant tulip]

Most probably not, but no one can give you a confirmed answer for such questions.

[loud mural]

This glitch 😩

Parachute glitch , landing glitch

[brazen cradle]

This has been noted. Kindly leave a report in #old with the screen recording

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

TIA

[pallid pond]

Hi good morning? Anyone can help me regarding to GAC tool username and password, all of us having invalid username and password 😫

[brazen cradle]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[pallid pond]

Thank you @brazen cradle

[brazen cradle]

You are welcome bud

[proven crescent]

So 30% of 10800 is 720 huh?

Why do they screw the lucky air drop like this? Why does pubg have to screw everything up instead of making it better? What is even the point of removing the achievements in items section that could only be completed through the lucky air drop?

[wide void]

51532610053 hate speech / username offending Muslim community

[brazen cradle]

Noted. Kindly report this In Game. With the same reason. Greatly appreciate it. TIA

[brazen cradle]

Kindly leave your concerns in #old . TIA

[wide void]

Reported ingame as well with help of clan members as well but I want to make sure. It’s name get changed or something like that as it’s very offending.

[brazen cradle]

I understand.

[wide void]

Thank you! Keep me posted if you can

[brazen cradle]

You are welcome.

[sullen lion]

Makes sense, but yes they do. Cuz , the need money from evry corner and aspect.

[brazen cradle]

This could be a coding error. Leave a report in #old in the below format for them to take note and correct it. TIA.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

[proven crescent]

Ceebs going through all that only to still see the same issue 2 years later bud, I did drop a message about it tho

[proven crescent]

It has nothing to do with money, they were gonna actually make more money by keeping those achievements

[brazen cradle]

I understand. Hey, Appreciate it. Am sure they are trying the best they can to provide a better gaming experience.

[proven crescent]

Come on man don’t be so nice I can’t even rage if you are like this🥺😭😩, even an idiot can tell you removing achievements when there is a damn leaderboard FOR achievements is stupid. But what do you know? The pubg devs are worse than an idiot.
Like think about them just removing ALL popularity items from the game, so you can no longer send popularity and whoever is top in the leaderboard is there for good. OR like them taking the conqueror title out and whoever has it has it and nobody else can get it anymore
They are doing anything but providing a better gaming experience. Only look at the whole rank restriction crap and see who is happy about it to know if it’s better or worse they are making this game

[brazen cradle]

Hey Bud. I understand some things in game can frustrate you. Trust me when I tell you. They are listening to it. Implementing it and how they work it out best is gonna take a while but something’s gonna come up regarding that issue. Just remember there’s always two sides to a coin. What ever changes are being made are methodically planed and executed. Never the less, we win some and lose some. Rest assured things will take a turn for the good. Thank you though.

[sullen lion]

When removing achievements, the give a pack or a crate, by keeping it might come in event or air drop. Its just by removing they give it in crates or packs for 3k uc or 1.5k uc or crates it takes upto 10k uc. Thats how they earn for items part, other than that achievements is not based on money. Just if they dont remove and it stays it can do good. And give items in air drops for AG currency for achievements be it skin or gears...

[brazen cradle]

Let’s head over to #pubg-mobile for further discussing this guys

Leave this channel free for purposes intended.

[visual iris]

Hi what’s minimum age for pmco in Mexico?

[brazen cradle]

Hey bud, You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[visual iris]

Thank you

[brazen cradle]

You are welcome

[sullen lion]

@brazen cradle Is open sesaame event only for a few regions???

[brazen cradle]

I guess so bud. Usually events in Asia and Middle East regions are not the same for NA. I know that.

[sullen lion]

Okay thanks

[brazen cradle]

You are welcome bud

[night cloak]

thats not offending me tho

the username isnt bad

[brazen cradle]

If you don’t have any question related to support. Please move your conversation to #pubg-mobile

[night cloak]

oh didnt know it was support

[quiet drum]

Guys can someone help me with failed login as I purchased a new mobile and I am login with facebook but it says failed login everytime pleaseeee help ios device

[wicked coral]

How to register pmco

[brazen cradle]

Hey bud, You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[brazen cradle]

Hey bud. So, did you activate guardian verification for your account ?

[quiet drum]

No

[brazen cradle]

Are you sure you are using the same credentials for logging in ?

[quiet drum]

Yes bro

I just changed my device and facing this issue only from logging to facebook

Kindly please help me

[brazen cradle]

You have any alternate login methods?

[quiet drum]

No

Just fb

[brazen cradle]

So you didn’t activate guardian verification. Did not link your phone number and email. You are using the same and the only login you have. Am I right ?

[quiet drum]

Yes

I am so worried help me fix this 😢

[brazen cradle]

I understand. This is a peculiar issue. we are left with no other option except contacting in game support at this point. Have you done it already ?

[brazen cradle]

Don’t worry , we will find a solution.

[quiet drum]

They dnt reply?

[brazen cradle]

They will. As they are currently overwhelmed with responses at this moment. Patience is key and thank you.

[quiet drum]

I have done but there’s no options for failed login

[silent dew]

Русские есть ?

[brazen cradle]

The community discord team is equipped to deal with only certain issues and troubleshoots. Issues related to account is best dealt with in game support.

[brazen cradle]

Kindly refer to #735483472432594994 - 3.1 for regional communities.

[bright tartan]

help mee

[brazen cradle]

Is this Gameloop/emulator ?

[bright tartan]

yes

:((

[night cloak]

Will there be a patch hotfix soon? To fix 90 FPS and ultra sound

[bright tartan]

is gameloop

is there any way to fix it?

[brazen cradle]

This is a noted issue with Emulator players. Try electing different maps and shuffle between solo/squads. Unfortunately there is no much help we can provide with emulator or Gameloop.

[brazen cradle]

Can you elaborate on the exact problem ? TIA.

[exotic coral]

https://chat.whatsapp.com/HcDT5mg1VSI5dtJ2CSzkNo

[brazen cradle]

For reporting suspicious activity and possible cheating content refer to #faq - 5.2 and fill the form attaching the link. TIA

[night cloak]

90 FPS on iPhone 13 pro MAX doesnt run smooth and direction of sound in arena îs bugged( 8v8, erangel arena, domination)

[quaint crag]

Is cross server matching available for unranked matches? Like if we have them in our friend list...

[covert apex]

Dear player , there has been highly suspicious activity on your device recently

what can i do ?

tip : i face problem in installing pubg in game loop >> so i tried many emilators then i get my device banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @covert apex.

[brazen cradle]

The iPhone 13 Pro Max has a noted 90 fps issue. And they are swiftly working on a fix. Kindly take a screen recording if possible and report in #old in accordance with the format below

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

TIA

[brazen cradle]

Yes, it is. Have fun

[ancient stone]

For some reason cant login on the GAC app for pmco

[brazen cradle]

Hey bud, You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[ancient stone]

Thanks

[quaint crag]

Oh, thank you ✨

[brazen cradle]

You are welcome

[brazen cradle]

You are welcome

[visual roost]

how to fix this?

[brazen cradle]

Please check the pinned messages on #old - Dated 27/02/2022 and get back if it doesn’t work. Let me know how it goes.

[tame gulch]

Hello

I needed your help with something

[flat pilot]

تم خصم الأموال ولكن لم يتم تنشيط الاشتراك في اللعبة

[storm flume]

Please do not use languages other than English, @flat pilot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[brazen cradle]

Hey bud. What can we do for you today ?

[visual roost]

this one?

[flat pilot]

The money has been deducted but the subscription to the game has not been activated

[brazen cradle]

Exactly. Does it fix the problem ?

[brazen cradle]

What exactly is the purchase ?

[visual roost]

it says IOS is not affected but the issue is on IOS

[brazen cradle]

I understand. Just to clarify, what was the purchase ?

[visual roost]

royale pass

m9

[flat pilot]

@brazen cradle prime plus

[visual roost]

elite pass

[brazen cradle]

So you tried to purchase UC ingame for buying RP. Understood. Do you have any other devices that you log in with ?

[brazen cradle]

Device ?

[tame gulch]

Merhabalar acaba müsaitmisiniz

[visual roost]

no, my friend is trying to gift me and no other devices

[flat pilot]

@brazen cradle yes Prime Plus Subscription

[brazen cradle]

Please stick to english on this channel.

[brazen cradle]

He is trying to gift you UC or the elite pass ?

[visual roost]

elite pass

[brazen cradle]

Which device are you on ?

[visual roost]

you can gift UC in pubgm?

[brazen cradle]

Thats Not possible in game.

[flat pilot]

@brazen cradle Android

[visual roost]

yeah

he cant gift the elite pass

[brazen cradle]

I understand. He is trying to send you in game gift and he is unable to purchase UC for doing the same in his account ?

[visual roost]

he doesnt have to purchase UC through it asked for money directly

[brazen cradle]

When did you make the purchase ?

[brazen cradle]

That is right , sorry for the mistake. Yes, which region is he doing this from ?

[flat pilot]

@brazen cradle 04/04/2022

[brazen cradle]

Has the payment gone through ?

[flat pilot]

@brazen cradle yes done

[brazen cradle]

I understand. Please share a report in #old in the below format.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

TIA

[brazen cradle]

Is the problem fixed ?

[night cloak]

)
Hi
I have a problem with the Facebook account
associated with my PUBG MOBILE game
account.
The problem is that there is a person who was
able to log into the Facebook account and
steal all data and information and transfer it to
another email and mv Bebii account as well.
Now I cannot access my account inside the
game.
I hope those who are interested in looking into
my problem and providing help. I will provide
you with any evidence you request from :
My name is in the game:
ID number:
Game entry date:
Season four.
Date of first purchase:
Last purchase date:
Pictures will be attached.
Thank you and appreciated your cooperation.

[visual roost]

idk

is it disabled in some regions?

[brazen cradle]

Kindly contact in game support and follow through with their requests for further assistance. TIA

[brazen cradle]

No, but I’ve seen this happen with a couple of them. And it’s best to gather as much information possible to find a swift solution. That’s why.

[opal fulcrum]

arabic support ?

[brazen cradle]

HEY Buddy, Please refer to #735483472432594994 - 3.1 for regional support. TIA

[winter locust]

The game showing im still falling but i am on land,

[storm flume]

Please do not use languages other than English, @shadow ether. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[shadow ether]

Ага сейчас, учите русский. За что я плачу вам зп

Как бабло рубить так норм, а как что инглиш

[brazen cradle]

Please share a report in #old in the below format.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

TIA

[brazen cradle]

@shadow ether kindly refer to this message.

[storm flume]

Please do not use languages other than English, @shadow ether. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[visual roost]

is it okay to use vpn btw

i might try it and see if i can purchase

[shadow ether]

No. translate yourself

Why should I translate for you? I am your customer, the customer is always right. so sew a couple of fingers and translate

[brazen cradle]

No, We highly recommend NOT TO.

[brazen cradle]

Alternate way for acquiring UC or RP is Midas Buy. It is authorised by PUBG Mobile.

[brazen cradle]

Regional communities can be of your interest to help you better.

[visual roost]

ok thx

[brazen cradle]

Further more have a look at it. Be aware of Midasbuy look alike and scams. Make sure you verify and check before you proceeded. I’ll post the genuine like below
https://www.pubgmobile.com/pay

[ivory ice]

Hi , im from iran and i want to change my region to iran, but it only can change to germany. Can you help?

[compact oar]

Are you using vpn?

[ivory ice]

No

[compact oar]

Are you using wifi or mobile data?

[ivory ice]

Wifi with Dns

[compact oar]

Could you please try again without dns?

[ivory ice]

Game does not let me inter game without dns

[storm flume]

Please do not use languages other than English, @wooden sparrow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[compact oar]

Please contact customer service in-game for further assistance.

[visual roost]

For the player id part, do I have to enter the id of the player i want to gift to or my own id

[compact oar]

You want to send uc to your friend?

[night oasis]

While trying to gift my friend rp using midas it always ended up by saying please change your region

[visual roost]

no my friend wants to send uc to me

[compact oar]

Your friend should enter your in_game ID.

[compact oar]

Where are you from?

[night oasis]

Im from iraq and i choose iraq location in midas

[brazen cradle]

You are welcome

[compact oar]

you may select ''Other'' region or contact Midasbuy's customer service through following email for further assistance.

[e-mail]

[raw cloak]

When applying the sensitivity code, this window appears, if you press ok, the sensitivity from the cloud will be set.If you click cancel nothing will happen.

[brazen cradle]

Yes , that is right

[raw cloak]

And what to do? I need the sensitivity which from the code

[brazen cradle]

I don’t understand. Could you rephrase this.

[visual roost]

so he just have to enter my ingame id and then purchase UC? The UC will go to my account?

[compact oar]

Yes, the UC will come to your account.

[raw cloak]

I want to apply the sensitivity code, but I can't,

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @viscid galleon. You can also submit a report in #old in compliance with the channel's pinned instructions.

[brazen cradle]

Now I understand.

[raw cloak]

I'm sorry, I'm just from Ukraine and I'm writing through a translator

[brazen cradle]

Don’t worry. I was just going through some thing. Alright. It’s been noted that there is a problem with sensitivity and copying that. Kindly contact In game support and leave a report in #old using the format below
▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording
TIA

[visual roost]

okay thanks, btw is this 300**+61** included? Is it 300 UC or 361 UC

[junior birch]

361 UC.

[visual roost]

thanks

[junior birch]

You are most welcome.

[visual roost]

Oh and also, does my friend also need to make an account / sign in to send me UC?

[compact oar]

Yes, he need to make account.

[visual roost]

ah

[sand inlet]

hi i need support

where i need to go

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sand inlet. Remember to read through #faq before asking questions in the support channels.

[hot stream]

Has it ever happened to someone to aim / shoot and not be able to hold the recoil of the weapon?
It had never happened to me, but today it happened to me several times, I aim/fire and the aim simply goes to the sky, I have to remove my finger from the screen and do it again to hold the recoil. Can someone help me?

[sand inlet]

My account has been reported and I have been banned without breaking the rules

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sand inlet.

[cyan citrus]

Do you happen to have a video recording of the issue you are facing?

[hot stream]

I'll try to record, and come back here

[cyan citrus]

Can you please make a video recording of the issue and share it here?

[hot stream]

It doesn't happen all the time, but it does happen several times. It just gets blocked, I'm swiping down..

I didn't understand why it got those colors

[cyan citrus]

Got it! Can you please mention your device, @hot stream?

[visual roost]

I am experiencing the same problem too

[slow ruin]

Hi

[cyan citrus]

Hello! How can we help you, @slow ruin?

[slow ruin]

Where can I find a spider web launcher?

[cyan citrus]

From where did you get tis screenshot, @slow ruin?

[slow ruin]

It's from my account

[cyan citrus]

Please change your game language to English and share another screenshot, @slow ruin.

[hot stream]

ASUS ROG 5

12ram

[slow ruin]

Ok wait

[cyan citrus]

For how long have you been facing this issue and from where did you download the game?

[raw cloak]

here, when I apply the sensitivity code, the sensitivity from the cloud is applied. @cyan citrus

[hot stream]

I play every day and it just started today. PLAY store always

[cyan citrus]

It is not available in the game at the moment, @slow ruin.

[cyan citrus]

Got it! Thank you. Can you please include the following details?

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[cyan citrus]

Are you also using gyroscope?

[slow ruin]

Oh ok

[raw cloak]

white_small_square Numeric User Identification 51311027805
white_small_square Device redmi note 9
white_small_square Network WI-FI
white_small_square Country UKRAINE

[hot stream]

No, I never use

[keen junco]

Hello, play games are connected to my account, it takes 7 days to delete, but that person always logs in, I can't delete the link, can you please help me?

[storm flume]

Please contact the customer service for further assistance, @keen junco. Refer to subpoint 5.4 in #faq for further information.

[vital bobcat]

hello help

[cyan citrus]

Got it! Thank you. Meanwhile, please try to do a Routine Repair of the game from login or reinstall the game and see if it will make any difference.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vital bobcat. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

Got it! To start with, please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time and see if it will make any difference.

[vital bobcat]

I'm downloading pubg on emulator, it says the game could not be downloaded

[compact oar]

We do not provide support for emulator here. Please visit Gameloop's website for further assistance.
https://www.gameloop.com/

[stiff sedge]

Hello,,, I'm not able to login to GAC after i have got the ID & Password ! any help please ?

[static sleet]

The GAC tool will work once the Qualifiers begin.

[hot stream]

I did the repair and it didn't happen again, I hope it turned out well.
Thanks for the support, good job

[cyan citrus]

Glad to hear that and you're welcome, @hot stream!

[stiff sedge]

thanks , but the sign in username and password somehow is invalid

[static sleet]

Try inquiring in the PUBG MOBILE ESPORTS Discord server for further information about this.

[stiff sedge]

ok, thanks

[static sleet]

You're welcome.

[indigo sun]

@static sleet hi,pls link server pubg esports

[static sleet]

This is the PUBG MOBILE ESPORTS Discord server: https://discord.gg/esportspubgm.

[vernal pollen]

Hi, I have a problem, I go to my friend's lobby and I can't be heard and I can't hear anyone, it shows that the microphone and the speaker are on, but the friend shows that they are off, what should I do?

[cyan citrus]

Hello! To start with, please try to restart your game and ask your friend to do the same and see if it will make any difference, @vernal pollen.

[vernal pollen]

unchanged , @cyan citrus .

[cyan citrus]

Can you please mention your device, @vernal pollen?

[vernal pollen]

Samsung s10 ,@cyan citrus .

?)

[junior fog]

Hi. What does it mean to spoof like spam accounts?

[vernal pollen]

SAMSUNG S10

[lofty locust]

Hello, I’m waiting and the game is not looking for match with my friend

It was 10 min

Anyone help?

[cyan citrus]

Got it! Thank you, @vernal pollen. Please try to do a Routine Repair of the game from login menu and check your microphone permissions for PUBG MOBILE. You can do it through your device settings. Make sure that microphone permissions for PUBG MOBILE are enabled. If it is already enabled, please try to disable it and enable it again. Restart your device and see if it will make any difference.

[cyan citrus]

Hello! Can you please mention your device?

[lofty locust]

I’m iPad and my friend is emulator

[winged pewter]

FPP matchmaking not working pls do something for it 😒

Give to me bot lobby for FPP matchmaking

[scenic oyster]

Hi! What level of player is needed to enter the ranking of the top 10,000 players or for the conqueror?

[cyan citrus]

Got it! As you are playing with an emulator player, the matchmaking time will be greater compared to mobile platform because there are relatively less players on emulator platform. I would suggest you to switch to switch themed Vibrant Anniversary game mode and you may be able to find the game fast. Also, make sure that your friend is playing on GameLoop emulator.

[lofty locust]

Okey, thank you, my friend is using GameLoop

[cyan citrus]

Not much we can help with regarding matchmaking issue. As FPP has relatively less number of players compared to TPP, a higher matchmaking time can be expected. You may provide your feedback regarding this through #old in compliance with the channel's pinned instructions.

[cyan citrus]

You're welcome!

[vernal pollen]

Oh, it helped, thank you, I wish you happiness, health and long life,@cyan citrus .

[cyan citrus]

Glad to hear that and you're welcome, @vernal pollen!

[scenic oyster]

@cyan citrus Hi! What level of player is needed to enter the ranking of the top 10,000 players or for the conqueror?

[cyan citrus]

What is your current level, @scenic oyster?

[scenic oyster]

36

[cyan citrus]

It should be at least level 45, @scenic oyster. Sadly, I do not have an exact number for that.

[scenic oyster]

That is, above 45. Did I understand correctly?

[cyan citrus]

Yes.

[winged pewter]

@cyan citrus ok thanks

[scenic oyster]

thank you

[cyan citrus]

You're both welcome, @scenic oyster and @winged pewter.

[scenic oyster]

I searched everywhere, there is no information about it on the web. They would have written at least somewhere)

[wild wasp]

Hi, the pubg mobile korea version is frequently used by cheaters. How can players who are not allowed to open accounts on European servers be able to attend European matches? Why aren't they banned? Why is there no action against accounts that have been opened by bypassing this alert with VPN or 3rd party apps.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @wild wasp. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cyan citrus]

You may need to increase your account level until you're eligible to be in the rankings.

[lofty locust]

What is feedback in statistics of player’s rating

[limber narwhal]

My games mad lagging

[torpid stratus]

Hello, my pubg mobile account is constantly eating uc

[compact oar]

You mean uc deduction?

[torpid stratus]

Yup

[compact oar]

If you have made unofficial or illegal purchases in the past, UC will be deducted until the total amount has been recovered. If you believe that your UC was deducted from your account unfairly, please contact customer support in-game.

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @crisp trellis.

[bleak tundra]

Hi. I need help in my account

I want to help with my account. There is an internal link and I comply with all the conditions except the internal condition, as it says you must be registered with the same account, but the internal mail is not mine. Is there a solution to disengage?

[brazen cradle]

Contact in game support and follow instruction with regards to this issue

[carmine timber]

Hi there. Is there any information about uc station release date? @brazen cradle

[bleak tundra]

Right

Okay, but my English is bad, can I talk to someone who speaks Arabic and can't bother?

[compact oar]

You can change your language to "Arabic" in game. And then contact customer service in-game with Arabic language.

[bleak tundra]

Oh Thanks ❤️☺️

[brazen cradle]

Look out for the events in game

[storm flume]

Please do not use languages other than English, @waxen tendon. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[waxen tendon]

My Prime subscription for 1 month ended 4 days ago, but in the game I still have it
Payment failed because Google pay is blocked in my country...
What should I do?🤔
It seems to be a bug or something else
(In Play Market it is said that the next payment is going to happen on 4 April)

[karmic coral]

There are so many ghost touches in pubgm 🤦🏻‍♂️ fix this, for example in war mode when i shoot, my finger is on the button but it doesn’t shoot, im running and it weirdly moves my screen, ghost touches when normally played too

[fervent lichen]

I need someone to support me who can speak Arabic please
My account got banned for 10 years for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fervent lichen.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @karmic coral. You can also submit a report in #old in compliance with the channel's pinned instructions.

[bleak tundra]

We regret to know that your email/social media accounts have been compromised. To help you resolve this issue, we recommend that you access the social media/email account you used to log in, as we do not have permission to obtain relevant data from your social media accounts. So we suggest you contact the relevant customer support team for more help accessing compromised social media accounts, such as Facebook, Twitter, Google Play, email, etc. Please contact us, if you still have problems logging into the game after gaining access to your social media account.

I translated the words to understand it.

[humble matrix]

Why doesn't S21 support 90fps in game as it has 120Hz refresh rate.
Device: S21 5g
Id: 5233212647
Network: cellular 4G+
Android version-12
Country: Fiji

[scenic minnow]

Why ist this not banned?

[brazen cradle]

Kindly follow the instructions provide.

[merry lion]

Hello, can you help me, I want to show the associated phone number

Please reply as soon as possible

[bleak tundra]

The problem is that he says 'log out of all devices' and the problem I'm facing is that I want to disengage mail only.

[bleak tundra]

Look

[cyan citrus]

It is unfortunately not possible. For further assistance with this, you may try to contact the customer service in-game.

[exotic bluff]

Can Indian players play PUBGM with me?

[storm flume]

Please refer to subpoint(s) 4.10 in #faq for further information, @exotic bluff.

[spark lintel]

When 2.0 comes out?

[storm flume]

We currently do not have a specific release date for the upcoming update, @spark lintel. Once we do, we will publish further information in #news.

[merry lion]

No one messaged me, only the bot replied. I just want to show the number. I don't want anything or cancel anything

[exotic bluff]

Ok noted thx 🙂

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly with a customer service representative. It is not possible to check the phone so you may contact the customer service should you require further assistance with this.

[merry lion]

I just want to show the number because I forgot my number, there are no options like this on customer service responses

[cyan citrus]

We will not be able to help you with this any further through the community, @merry lion. Only customer service can deal with such issues. You may try to the different options available.

[merry lion]

Can you teach me how to write to them in a good way?

[cyan citrus]

Sadly, no.

[brazen cradle]

Unfortunately, you can only change the email at this point and you’ll not be unlink it

[merry lion]

You have absolutely no humanity unfortunately 😔

[merry lion]

I don't want to change anything I just forgot the phone number I just want to show it

[cyan citrus]

Please understand that we only provide community support through this platform. Therefore, we will be unable to help you with any issues related to your account.

[merry lion]

I write to customer service, they do not respond to all these problems. A company in Al Kamel does not know how to solve a problem. Unfortunately, such companies do not know how to respond to their users.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @rich talon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[brazen cradle]

Kindly report cheaters in game. If you happen to have a screen recording. Find the cheater report form in #faq - 5.1 and fill it attaching the screen recording. TIA.

[night cloak]

When does this reset?

Like when will i be able to get the title bc different region

[cyan citrus]

Did you change your region recently?

[night cloak]

Yeah

Like today

Bro u typin a book?

[cyan citrus]

The regional rankings are calculated every Monday once in a week at 00:00 UTC and players that are in top 100 rankings will get different titles, starting at 1:00 UTC, @night cloak. Titles are divided into Global/National level 2 titles according to the level of your region. Also, city/landmark titles are available for some regions. You may try again after Monday and check if you will be able to rank again as you have recently changed your region.

[night cloak]

Ah sheet

Thanks bud!

[cyan citrus]

You're welcome!

[sonic wraith]

i wanna give some suggestions

but where?

[celest shadow]

If you have suggestions for the game, feel free to submit it in #old.

[coral pendant]

Is it possible that the game turbo program will lead to a ban? @celest shadow

[celest shadow]

If it is a native application in your device, it should be fine.

[storm flume]

Please do not use languages other than English, @kindred verge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[full ocean]

hey why does pubg show black and white screem

[simple acorn]

heyy i purchased this pack a while ago and only got the ornament and the Megumi skin without the emote
how can I fix?

[modest pivot]

Why is the account banned?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @modest pivot.

[vagrant tulip]

You didn't level up in the event that's why you didn't get it. If you didn't get it that time unfortunately it's not possible to get it.

[vagrant tulip]

Because you're a cheater simple as that.

[vagrant onyx]

To unlock the stuff you gotta play to unlock them

The thing you bought is to make them permanent

But you gotta either buy rank or play to unlock them

[simple acorn]

🥲

that's alright thank you for responding

[vagrant tulip]

You're welcome.

[toxic slate]

The m762 is guaranteed to throw 200 of the roulette?

[trail sun]

If i play this game before 4 years!! How i can get the fitst payment reciept!! I give all information to the support team even my mails 3 months reciepts and regist date..and they still ask for first payment!!

[night cloak]

I hope to make the player's movement fast in all respects, improve all weapon attachments, improve the perspective of the first person, and solve the problem of locking the dignity of a character, especially at hills and heights, and a very slow running speed, especially when merging a player

[molten sedge]

Can tou guys fix lag issues. My network is working fine but sometimes when drop on the pyramids or somewhere else, i couldn't pick up guns, medicines or anything and people aren't moving for a few minutes then somehow i got teleported to somewhere else (probably because of the lag) and it works fine. It only happens sometimes after dropping down from the airplane

[magic stump]

@polar marsh support..?

[wide hollow]

Is there a way to change the color of the footstep and gunshots alert from the minimap?

[compact oar]

If you have suggestions for the game, feel free to submit it in #old.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @magic stump. Remember to read through #faq before asking questions in the support channels.

[lunar maple]

I’ve tried all the things to get top highlights(repaired PUBG, contact customer service and report, downloaded all resources) I still didn’t get the message that I qualify for top highlights. I’m crown IV now and still don’t have it.

[compact oar]

Please submit a report for this issue in #old and include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

[half topaz]

Hi
My account has been hacked and I need help. Can someone contact me privately to help me?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @azure oar @copper osprey @night cloak. We may otherwise have to mute you.

Please send your concern in #copyright and wait patiently for a response, @amber sedge. We may otherwise have to mute you.

Please contact the customer service for further assistance, @half topaz. Refer to subpoint 5.4 in #faq for further information.

[green agate]

Unfortunately, not everyone is going to get the option as it can take time. If you think that there is an issue, feel free to contact customer service for help reagarding this issue.

[green agate]

You can find this from your respective email provider, such as but not limited to, yahoo and google.

[green agate]

You can find this on the information page of the event.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @lost marten @copper osprey. We may otherwise have to mute you.

Please send your concern in #copyright and wait patiently for a response, @woeful chasm. We may otherwise have to mute you.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @clear agate. We may otherwise have to mute you.

[brazen cradle]

Contact in game support for further assistance with this issue.

[finite pendant]

Why I can’t send the car to my friend in game

[storm flume]

Please contact the customer service for further assistance, @finite pendant. Refer to subpoint 5.4 in #faq for further information.

[solar grove]

My account got hacked, I need to get it back, please help me.

[storm flume]

Please contact the customer service for further assistance, @solar grove. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @plucky cipher. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[plucky cipher]

@compact oar hello I have a problem and I want help can help me please tell me thanks

[floral mist]

problem?

[wise elm]

Why does saying "any english speaking noobs wanna grind with me?" On metro royale get me a 7 day mute what rule did I break?

[floral mist]

grind

thing

nd u said to do it with u

they thought

[wise elm]

Bruh

[floral mist]

i got it my writing sniper training

[wise elm]

Any way to fix it?

[floral mist]

no

jst wait i thlink

[wise elm]

That suckss

I hate their security system

[brazen cradle]

@floral mist and @wise elm let’s head over to #pubg-mobile for discussions shall we.

[floral mist]

it should be cause u have a gril

[floral mist]

k

[winged pewter]

Don't spam same message again and again !

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @plucky cipher. Remember to read through #faq before asking questions in the support channels.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @scarlet thunder. We may otherwise have to mute you.

[nova oracle]

Im change my region plz help me

[compact oar]

Hello @nova oracle! Do you have region option in your account?

[nova oracle]

Yes

[nova oracle]

Yes i have options

[compact oar]

You can change your region through your in-game Basic settings, @nova oracle

[nova oracle]

Im change Pakistan region but he need number otp but otp is not come my phone number

[storm flume]

Please contact the customer service for further assistance, @nova oracle. Refer to subpoint 5.4 in #faq for further information.

[nova oracle]

Sir where im contact customer service

[vernal pollen]

Hi, I have the same problem as yesterday with the sound, then I do not hear anyone and I do not hear

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @nova oracle.

[vernal pollen]

I don't understand what's going on, I go to people in the lobby, they hear me, I go to others they don't hear anymore, I go to a friend he doesn't hear what's going on with this game?

why new skins appear on the CD, and bugs with sound can not be fixed?

Help me

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @kalostaz1#2061. You can also submit a report in #old in compliance with the channel's pinned instructions.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @severe wigeon. We may otherwise have to mute you.

[tall shadow]

Hi every player must be in clan?

<@&481161015728406538>

Or we can register players from another clan

And can we registrer with 3 clan tag and 1 no clan tag

[compact oar]

You mean pmco?

[tall shadow]

Yes

Pmco spring spilt

[cyan citrus]

For any questions related to PUBG MOBILE Club Open, you can use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @tall shadow.

[oblique bronze]

Why

Yesterday he rejected invitation

?

@cyan citrus

[cyan citrus]

State your issue, @oblique bronze.

[oblique bronze]

@cyan citrus some other team register my teammate ID in Pmco and my friend got invitation in in game the Pmco and he rejected but they’re still showing he ready being used!

[cyan citrus]

Please refer to my this response again, @oblique bronze.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @fallow stone. We may otherwise have to mute you.

Please do not use languages other than English, @worn perch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[alpine merlin]

Hi

[junior birch]

Hello, how can we help you?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @stray turret. We may otherwise have to mute you.

[stray turret]

No sorry

He is community link

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @limber ferry. We may otherwise have to mute you.

[night cloak]

How do I unlock or use 90fps on my Android s21plus

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[vernal pollen]

I need help, I still have a bug with the sound, they can't hear me and I can't hear for the second day

[brazen cradle]

Kindly submit a report regarding this issue in #old using the format below

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

[hollow falcon]

are PUBG mobile Servers down Cause game has been in infinite loading

[cyan citrus]

Did you change any settings when you started to face the same issue again?

[cyan citrus]

There is no such information. Please make sure that you are on a stable internet connection or try to reset your network settings.

[cyan crest]

Any idea when the return of payload 2.0 mode ????

[hollow falcon]

i'm on stable connection everything is working fine except for PUBG
P.S ON gameloop (emulator)

[cyan citrus]

No information regarding this, @cyan crest. Please keep an eye on #news or provide your feedback regarding the game mode through #old.

[cyan citrus]

We cannot that much help players that are playing on an emulator as we only provide community support for mobile platform. You may try to do a Routine Repair of the game from login menu or reinstall the emulator. For further assistance, you may visit the official website or Discord server of Gameloop.

https://www.gameloop.com/.

[vernal pollen]

@brazen cradle
I'd: 5166420947
Device: Samsung s10
Network: wifi
Country : Ukraine
Issue description: I go to a friend in the lobby, he does not hear me and I do not hear him, I go to other people, they hear, I go to the next they do not hear, do not hear in 95% of cases, I have it shown that the microphone and speaker are on, my friends show that it is exceptional

@cyan citrus since you advised me yesterday to give permission for the microphone and reboot the phone, I did it and went into the game and everything was fine, but after 10 minutes the same problem

[brazen cradle]

Do you hear in game sounds, surrounding sounds, guns, footsteps, explosions ?

[vernal pollen]

i hear everything except what i described, @brazen cradle .

[cyan citrus]

Got it! Please try to do a Routine Repair of the game again from login menu and reset your device settings, @vernal pollen. You can reset your device settings through Settings > General Management > Reset > Reset settings. Restart your device again and see if it will make any difference. If the issue is still persistent, you may need to reinstall the game completely or contact the customer service in-game for further assistance.

[vernal pollen]

I have already reinstalled the game, it did not help, @cyan citrus .

[cyan citrus]

Can you reset your device settings, @vernal pollen?

[brazen elk]

Hi, I have a problem, which is that someone stole my account and built it for ten years. Please help in returning the account and opening it

[vernal pollen]

resetting did not help

[brazen elk]

I do not understand

[cyan citrus]

You may contact the customer service in-game for further assistance or report the issue through #old in compliance with the channel's pinned instructions.

[cyan citrus]

Do you mean your account is suspended?

[vernal pollen]

ahahaha, I noticed one interesting fact, when I enter the game via wifi, then I do not hear anyone, but as soon as I switch to the mobile network, then I start to hear, maybe you know what the problem is HERE?@cyan citrus

@brazen cradle ahahaha, I noticed one interesting fact, when I enter the game via wifi, then I do not hear anyone, but as soon as I switch to the mobile network, then I start to hear, maybe you know what the problem is HERE?

[cyan citrus]

It is possible, @vernal pollen. As mentioned earlier, you may try to switch your network connection.

[crisp venture]

@cyan citrus where we can report Pubg Uc scammer Insta profile ?

[leaden bison]

funny how I got killed because I've been like this for 5 minutes straight

can you somehow fix these bugs??

bro I can't

fix these bugs already

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @crisp venture.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @leaden bison. You can also submit a report in #old in compliance with the channel's pinned instructions.

[leaden bison]

I'm not gonna report a bug in-game if you aren't gonna fix it

that bug has been around since season 18

literally

[vernal pollen]

@cyan citrus that is, change the network connection, now I have to play all the time over the mobile network, is it possible to fix this in another way?

because mobile internet is not eternal)

[cyan citrus]

As mentioned earlier, you can try to contact the customer service in-game for further assistance or submit a report of the issue through #old in compliance with the channel's pinned instructions, @vernal pollen.

[spring grail]

THERE IS NO AUTHORITY THAT I HAVE NOT WRITTEN TO SINCE 4 DAYS.YOUR JUSTICE SYSTEM IS WORKING INCORRECTLY.I WILL START THE LEGAL PROCESS AS SOON AS POSSIBLE.IT'S A FRAUD BY THE TENCENT BRAND😡😡😡

[cyan citrus]

Can you please add more details about thee issue you're facing, @spring grail?

[spring grail]

UNFAIR ACCOUNT PROHIBITED @Quendi

[cyan citrus]

Is your account suspended, @spring grail? A screenshot would be helpful to understand your issue.

[spring grail]

Mu Statistics are Clear,my account is Clear,my device is Clear.I didn't do anything illegal.I switched from in game wi-fi to mobile internet because of THE ping problem.The game banned my account 😡 @Quendi

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spring grail.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @chilly stump. We may otherwise have to mute you.

[valid dragon]

Hello! Login error, the account is linked only to Facebook, I have access to it and I'm in the system, but I can't log into my pubg account through it

[cyan citrus]

Can you please share a screenshot of the issue you're facing when trying to log into your account?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @spark marsh. We may otherwise have to mute you.

Please send your concern in #copyright and wait patiently for a response, @rotund mulch. We may otherwise have to mute you.

[vernal pollen]

@Bunk#3717 I rebooted the wifi modem and now everything is fine, thanks

[cyan citrus]

Glad to heat that, @vernal pollen!

[brazen cradle]

I understand. I wanted to make sure if it was a similar problem. Would you mind stating the above in #old

[sacred bane]

I am facing screen recording issues

[brazen cradle]

Can you elaborate more on the issue ?

[cerulean rover]

hi there im having network problem in game like Delay and Request time out so i asked my network provider about this problem so he suggest me a software named as WinMTR to analyse the problem . so I need middle east server ip address bcoz WinMTR asked for host IP

[sacred bane]

When my i trying to recording my gameplay then my phone will be hanged only in arena machetes not outher

[cyan citrus]

Please mention your device and country.

[sacred bane]

Device OnePlus 9R
Country Bangladesh

[cerulean rover]

country is Pakistan
device Emulator

[cerulean rover]

country is Pakistan
device Emulator

[cyan citrus]

We cannot that much help players that are playing on an emulator as we only provide community support for mobile platform. You may try to do a Routine Repair of the game from login menu or reinstall the emulator. For further assistance, you may visit the official website or Discord server of Gameloop.

https://www.gameloop.com/.

[brazen cradle]

Does it happen in regular matches or room matches ?

[sacred bane]

Noo it happened only in arena machetes

[cerulean rover]

i just need ip address of server

[cyan citrus]

We cannot provide you such information, @cerulean rover.

[brazen cradle]

Would you share a screen recording of it please ?

[cerulean rover]

thanks

[cyan citrus]

You're welcome!

[sacred bane]

Yas

[brazen cradle]

Did you try it with a lower graphics setting ?

[sacred bane]

No

I didn't

I tried it to only smooth extra

60fps

#Blitz

[sacred bane]

My device is OnePlus 9R

Hlo sir ?

Anyone

[cerulean sky]

We need help with pubg mobile lite There are stable files that work without deterrence from the game support and are currently being sabotaged. Will they be closed?

[jaunty quarry]

With Sd870?

Is it have 90fps available ?

[fallen folio]

Hi, my ban account is 10 years old, but I did not do anything. How can I remove it from the ban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fallen folio.

[storm flume]

Please do not use languages other than English, @opaque moth. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

For how long have you been facing this issue?

[sacred bane]

Today

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @cerulean sky.

[cerulean sky]

We need help with pubg mobile lite There are stable files that work without deterrence from the game support and are currently being sabotaged. Will they be closed?

[cyan citrus]

To start with, please try to do do a Routine Repair of the game from login menu and restart your device one time.

[cerulean sky]

Ok

[cyan citrus]

Please refer to this response, @cerulean sky.

[sacred bane]

Ok trying

5127341918 my id

[sacred bane]

It not fixed

[night cloak]

@lime juniper can i get some help mam

Or sir

[brazen cradle]

This looks like a device issue due to the strain.

[sacred bane]

But i face this problem in only tdm

Or arena

Other things working properly

[brazen cradle]

And during classic it doesn’t happen ?

[sacred bane]

No

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[brazen cradle]

I understand. Kindly write a report in #old regarding this issue in the correct format attaching the video.

[sacred bane]

Okai

[brazen cradle]

Thank you

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @nocturne fiber. We may otherwise have to mute you.

[sacred bane]

Any one ?

I am using OnePlus 9R with 120hz display but i dont have 90 fps why?

[storm flume]

Please refer to this channel's pinned messages for further information, @sacred bane:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[hard reef]

I am facing GAC log in issue @brazen cradle

[sacred bane]

@brazen cradle

[junior birch]

Feel free to send your inquiries in: https://discord.gg/esportspubgm.

[brazen cradle]

You may seek assistance related to PUBG MOBILE E-Sports at https://discord.gg/esportspubgm.

[brazen cradle]

Check the pinned messages for the list of devices that does not support 90 fps currently and see if your device falls under it.

[radiant frigate]

Guys, i’ve been Waiting for 3 months now for something about the 90 fps on the iPhone 13 pro max fix, error Said that it will be fixed in the 1.9 update and it s still not fixed….

[azure skiff]

@brazen cradle but my device is oppo 9 Pro is it support on my device ??

[compact oar]

If you cannot access the option despite of your device meeting the requirements, it may be supported in the future instead. You may submit: https://forms.gle/e1cyNbdzbbhAuYWQ6

[brazen cradle]

If your device meets the minimum requirement. Kindly fill the form Ms.Zeynab posted. And they will do the needful.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @harsh canopy. We may otherwise have to mute you.

[indigo ether]

برجاء اخبارى عن سبب حظر حسابي برجاء ارجاع الحساب لي وهذا الاميل الربط الثالث الخاص بي

[e-mail]

وهذا id : 5376701131

Please tell me the reason for banning my account. Please return the account to me, and this email is my third link

[e-mail]

And this id : 5376701131

[storm flume]

Please do not use languages other than English, @indigo ether. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @indigo ether.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @grizzled gorge. We may otherwise have to mute you.

Please send your concern in #copyright and wait patiently for a response, God Legend YT#4399. We may otherwise have to mute you.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @dense berry. We may otherwise have to mute you.

[onyx plover]

its a bug on Royal Arena ?!

[vagrant tulip]

Working fine on my side. Try making a routine fix for the game if that didn't fix it report it in #old.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[onyx plover]

ok

[olive silo]

i was banned for apparently matching with cheaters but I do not know who if anyone cheated in any of my squads. I played with multiple different people yesterday and met most of them for the first time and literally aded them that day. (Its fortunatelly a non permanent ban but i am still unhappy as I got banned even though I did not match with cheaters to my knowlege)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @olive silo.

[wooden sparrow]

Hi A whole week without playing the metro, what's the problem, I'm bored with the game 😅

[compact oar]

You can't play Metro Royal? @wooden sparrow

[winged pewter]

@compact oar it's possible that new payload 3.0 map in upcoming days or updates ?

[zinc sentinel]

Does this mean a person was hacking?

[compact oar]

Keep an eye on #news

[rocky star]

I can not participate in the crew because I am banned I want to help remove this problem

[winged pewter]

@compact oar thanks nice answer always it's worked 😁

[compact oar]

Players that have a history of cheating or players that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

#news message

[radiant frigate]

We’ve been Waiting for 3 months now for something about the 90 fps on the iPhone 13 pro max fix, error Said that it will be fixed in the 1.9 update and it s still not fixed….

[rocky star]

I did not cheat, but I entered a match with a person I do not know and this person was in violation of the rules of the game and I have nothing to do with this person and my account was banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rocky star.

[languid berry]

Could any vpn lead to ban my acc ?

??

[cyan citrus]

Not always, but it can happen, @languid berry. VPN usage is therefore not recommended.

[languid berry]

I use it cuz my ping is so high and my friend recommended it to me ,then does the vpn reduce the ping?

[radiant frigate]

This îs the third time i am asking this question and no one answers, ok, nice

[languid berry]

Be happy that u play in 60 fps without render or lag

[cyan citrus]

No, it should not affect the in-game latency, @languid berry.

[glacial pier]

Need pubg mobile esports server <@&639889499718942720> <@&481161015728406538>

Discord server link

Hello?

[compact oar]

https://discord.gg/esportspubgm

[brazen cradle]

Am sure are working on it and will soon come with a solution. Thank you for your patience.

[glacial pier]

Thanks @compact oar

[radiant frigate]

….

[storm flume]

Please consider blocking the user or reporting the content to Discord, @night cloak, as we are unfortunately unable to assist with behavior outside of our Discord server.

[surreal geode]

It's a bot lmao

[storm flume]

Please do not use languages other than English, @torpid harbor. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[torpid harbor]

Wooow mr Mohamad 💖

[vale zealot]

Hi

I need help pls

[compact oar]

Hello@vale zealot! How can I help you?

[vale zealot]

Is this support for PUBG mobile pls ?

[compact oar]

Yes.

[vale zealot]

Can I ask pls any one see what happened in the game or not ? I talk about what happened in the popularity

I spend 13000 usd to buy 20 million and all people buy fake one for 600 usd only

I can’t do thet coz i spend to much in my account and I can’t buy any fake popularity

But all people buy it and no body do anything

[covert remnant]

@compact oar Can you quickly add “tiger” as my nickname?

[vale zealot]

?

Have some one buy now 60 million popularity for 1800 USD only and no body do anything for him I have this video I have all photo and I know from where he buy to

12 account already buy the fake popularity and no have any one do something

[wooden sparrow]

Yes

[ancient girder]

Hi 👋

Every time I try to log in with my email address and password I get the error that this is a strange login attempt. Afterward I am asked to enter a security code, which I did not receive in my inbox e-mail or in my spam folder. Do I have to create a new account or is there a possibility that I can recover my account?

[celest shadow]

Assigned the cute nickname to you.

[celest shadow]

Please contact the in-game customer service to submit a report.

[storm flume]

Please contact the customer service for further assistance, @ancient girder. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Can you please elaborate on your question?

[vale zealot]

I do thet for one week but no have any answers and I send my time in China SZ and no have any answers to

[ancient girder]

The verification email is not coming through. :c

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @icy stream. We may otherwise have to mute you.

[celest shadow]

You can refer to this:

[fringe ether]

Sir

I want to tell you something about the last two months that I had Pub GID, which was banned and I did not use hack. I had a match with a random player in which he was using a hack. So a few days later, after reviewing your operator, this player's ID was banned, and my ID was also banned. I request you to consider my request, and restore my ID. Because I've never used a hack. And I did nothing against the standards of your community. Therefore, I request you once again to consider my request. Because this ID means a lot to me, I have worked hard on this ID.

My pubg id .

5768876828.

Thank's you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fringe ether.

[civic cliff]

I need support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @civic cliff. Remember to read through #faq before asking questions in the support channels.

[magic kestrel]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @magic kestrel. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Sorry, I really want help because I can't get my account back in the game and there is an error, please reply immediately

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[spark lintel]

Why cant i send photos to off topic

A

Are these myhic outfits? Looks worse than diamond tier outfits every season.

[junior birch]

Feel free to provide your feedback in #old, @spark lintel.

[wooden sparrow]

@junior birch hi I can't get into the royal metro, what's the problem? This problem has been with me for a week

[junior birch]

Please send a screenshot of the issue you are facing.

[glad fulcrum]

hey i want to say and talk about my problem .. my facebook account have been hacked and they blocked it i can screen it .. then they took my PUBG Mobile account and i asked my friends about the solution then they sayed go talk to the support .. so can some one help me in this situation ?

[wheat arch]

Hello, have a question about PMCO, Anyone have the link to the PUBG MOBILE ESPORTS discord? Or can I ask here?

[junior birch]

Feel free to send your inquiries in: https://discord.gg/esportspubgm.

[junior birch]

We cannot help with account related issues, the better way is to contact the customer service. Please refer to the sub-point 5.4 in #faq for further information.

[wheat arch]

Thanks.

[junior birch]

You are welcome.

[glad fulcrum]

where can i contact the customer ? pls

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @glad fulcrum.

[glad fulcrum]

ty so much but r u free for 2 min to talk ?

[junior birch]

Anytime.

[glad fulcrum]

i m in duo if u wanna join

[wooden sparrow]

A whole week with this problem