questions

[cyan citrus]

Glad to hear that!

[polar river]

Hello can someone please help me ! i can't access GAC TOOL

[cyan citrus]

For any questions related to PUBG MOBILE Club Open, you can use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @polar river.

[austere yew]

Hi Any solution, it doesn't give me the option to gift

[storm flume]

Please contact the customer service for further assistance, @austere yew. Refer to subpoint 5.4 in #faq for further information.

[ember ember]

this pleyar useing hack

[stable bolt]

My account was hacked and linked to his phone number and he created codes and sent a code to his number when entering my account.

[nova hawk]

This happened to me also

And I have been emailing tencent help center also using the help button on the pubg app and there is no help

Pubg mobile need to have humans answering their app and emails so you can have issues resolved

This is very upsetting

[raven lichen]

I'm boutta stop playing pubg for this 1 reason! I play a game and if I dont get 12+ kills or a WWCD I get a bot lobby why is that its so annoying I just wanna rip my face off!

@cyan citrus

[raven lichen]

Like why?

[nova hawk]

This game needs customer service humans. These customer service bots are incapable of helping people

[raven lichen]

@cyan citrus

@green agate

[twilit girder]

Why I don’t have this option to buy Lambo? I had to spend more UC because of this!

[green agate]

AIs are an initial part of the game, you get them due to the matchmaking system.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @ember ember. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please contact the customer service for further assistance, @stable bolt. Refer to subpoint 5.4 in #faq for further information.

[green agate]

I recommend the main menu customer service rather than the log-in menu one, as the main menu is more centered.

[ancient path]

Some One hack my account i try to login but this Is the message

He connect Twitter and game center

[mellow thicket]

Signed in tonight like every night before and my gyroscope isn’t working. Checked my settings, says it is always on, as I had it set up. Did a repair client and still no gyro 😞

[ancient path]

Try a hard reset of the phone

It work everytime

[mellow thicket]

Ok

[ancient path]

Do the backup

Of all data

[mellow thicket]

I didn’t do a hard reset, I did do a hard restart and it’s working again!!!

Thank you!!!!!

[ancient path]

No problem

Is a normal bug of the phone

[elder solstice]

i back my account after hacked 😄

thanks pubg

thanks pubg ❤️

[loud mural]

Hello pubg
Please remove this tier restrictions mode😩

[green agate]

Please feel free to further explain your suggestions in our #old channel.

[tawny hazel]

When will the protection system be improved?

[green agate]

You should keep an eye out for any announcements on this.

[tawny hazel]

It's out of control, everyone is cheating

Everyone is using cheats

Pubg don't look at her game

Join YouTube, everyone is spreading cheating programs about the game

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, .

[tawny hazel]

More than once I contacted the administration about any developments regarding the protection system, and I did not get a response

We are content creators who want to provide good content for followers and I can't because of cheaters

I hope you, the crew, find a solution to the cheaters

[wet otter]

do I get banned if I use playcover?

[ruby wyvern]

حل للي مشكله هاك في ببجي

[storm flume]

Please do not use languages other than English, @ruby wyvern. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ruby wyvern]

Solve my hack problem in pubg mobile on emulator

[limpid moth]

When will a new patch update roll out for De sync in rooms

[violet spruce]

Hack Problem Can you please elaborate ?

[deft stone]

i have a sportscar and my car music isnt playing even when im enabled it?

fkn nice to pay lots of money for skin that dosent even work

and yes customer sevice is so bad considering this is one of the most popular mobile games

[wide hollow]

what's the most recommended gfx tool for pubg?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @wide hollow.

[wide hollow]

oh f

smh lag in death

[night cloak]

hi, for report a bug, can i do that on this channel or on another?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[reef burrow]

Hi my account has been blocked for some unknown reason
I ask you to reconsider my request and you will unblock my account, I hope that you will hear me!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @reef burrow.

[brazen cradle]

We value your feed back. Kindly report cheaters in game and if you have screen recording kindly find the cheater report form in #faq and submit a report attaching the screen recording.

[brazen cradle]

Gameloop is a authorised emulator for PUBG Mobile. Anything else can get you banned.

[brazen cradle]

Kindly make sure you have downloaded all the sound pack and hd sound pack, repair the game once and try.

[brazen cradle]

Kindly use #old to report a bug. TIA.

[deft stone]

i have repaired the game and i even re installed it. i can see song in the game but when i press play, nothing happens

[brazen cradle]

And I understand in game music is on in your settings ?

[deft stone]

yes

i can put some screenshots here too

song play but no sounds at all

[brazen cradle]

Make a screen recording. Showing your ingame setting and try showing the car. TIA.

[deft stone]

ok this gonna take a while

i ll be in touch

[brazen cradle]

Not a problem. Appreciate the effort. Thanks.

[night cloak]

thank you

[onyx plover]

cheaters banned for 10 years but who back my lost core ? -36 who will be back my score.... the cheaters damaged the game xD <@&639889499718942720>

[twilit otter]

map not download how to fix

<@&481161015728406538>

[brazen cradle]

Device ?

[brazen cradle]

Try downloading using the full Apk file pinned

[wet otter]

guyz

[twilit otter]

emutalor

[wet otter]

Why am I getting banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wet otter.

[deft stone]

i added the video

[steep storm]

@polar marsh

Anyone help me?🙂

How can I fix this?? And why I got banned for crew?

[tawny zenith]

Im Ace and my friend is Crown V we still cant team up.

[cunning gorge]

Hello, anyone can help? Last week my account suddenly logged out. I log in via email and it tells me to do verification as usual. But the code isn’t being sent to my gmail. It’s been like this for a week.

[tall shadow]

When will be open pmco spring spilt registration <@&481161015728406538>

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[brazen cradle]

Did you try increasing the music volume ?

[celest shadow]

Players in Crown can team up with players in Ace and Conqueror.

[storm flume]

Please contact the customer service for further assistance, @cunning gorge. Refer to subpoint 5.4 in #faq for further information.

[vale mortar]

hello everyone, need help with relationship

who can help?

<@&481161015728406538>

[celest shadow]

How can we help you?

[vale mortar]

BOS

@lime juniper

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vale mortar. Remember to read through #faq before asking questions in the support channels.

[surreal storm]

Hello my pubg mobile account hacked i emailed on [e-mail] as one of you guys provided that. Well the reply that i got i can't understand. Please help === """ Thank you for reaching out to us.

We understand that your game account has been hacked. That must be really annoying but we have every desire to recover your account.

We can see that you have contacted us through another account. In order to proceed further, we request you to create a new ticket from the account that needs to be recovered.

[vagrant tulip]

You should contact them through your ingame account not the email.

[surreal storm]

but i can't login on that account

[surreal storm]

there is no way for that how through customer service there is no-one on it except bot

[vagrant tulip]

You must have a way to login into your ingame account or else you will lose it. Try recovery away to login through your Soical media accounts you may try to contact their customer support.

[surreal storm]

The problem is someone changed my linked phonenumber and email yaeh i can use social media account to login but it ask for verification and verification code goes to someone else obviously hacker. So when I can't login in how can i create ticket.

[vagrant tulip]

You can contact them through the login screen after trying to login into your account.

[wispy jasper]

I really don’t know what happened to my account my country was changed and I can’t buy uc anymore

[night cloak]

hello, I have a problem, I can’t enter the metro piano, it says that I
can’t enter this mode only in beta testing, I asked my friends they said
this is a ban forever, I have never used cheats, especially in the metro, I
just yesterday I gave my brother a phone to play and that's it, you can
unlock it please.

[tawny kite]

ID : 5709119616
ID NAME : DEPRESSION
FROZEN for 2 month n gamelop is up to date

[vale mortar]

Hello Administration

The gist of the complaint:
A person is in a relationship with me, I go to the office, but he is not there and I want to put in a relationship with another person, help me solve the problem !!

Pubg ID: 5689547418
Device: Redmi Note 8
Network: Velcom
Country: Belarus

[warm hare]

Why this cheater is never Bann : 5280165316?? Or cheating is now authorized???

[compact oar]

Metro Royal is currently in a beta testing state, this means that not everyone will be allowed to participate.

[tawny kite]

ID : 5709119616
ID NAME: DIPRESSION
FROZEN FOR 2 MONTH IN BAN

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawny kite.

[night cloak]

so I played before, I just let my brother play yesterday and today I see this inscription, it turns out he was in a rhodeika and killed people with a bug



[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @warm hare. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[round grove]

hi
why all players use wall hack??
why game not look about that
i can give game all name programs hack

please iam tired from hackers

i want you solve thia problem

[compact oar]

Please report cheaters through the report feature in the score/spectate section at the end of every match. You can also submit a report through the form in #faq subpoint 5.1 Feel free to leave your suggestion in #old @round grove

[round grove]

Hack name
1-Dego GH
2-anti flash pan

this not give them pan trust me

i want make you watch that now if you want

all server hack

i can share screen to you to see what happened in game

all game now my place and use impot ans magic

i want talk with some one for solve that please

[deft stone]

everything

[deft stone]

its so wrong that i cant hear the music

[regal blade]

Hello any mods online pls its urgent

I need help l?

Please help me I have reached top 100 but I haven't reached conqueror?

[compact oar]

The rankings are calculated every day around 00:00 UTC and the top 500 players from each server will be promoted to Conqueror rank, starting from 00:20 UTC.

[regal blade]

So that means if I start my game after 00:20 utc

I will be directly promoted to conqueror

Or

I have to play 5 match??

[slow hull]

hi

[wide hollow]

30 fps on a 90hz phone smh

[meager pumice]

Hello,do we need to play all matches from 21. April- 5. May,and do we need to be all in same crew when pmco started?@compact oar

[meager pumice]

No wait for 00:20 utc and then join game and play 5 matches and get conq avatar

[compact oar]

Please ask your Question in pubgm esports server.

[meager pumice]

Oke

[brazen isle]

What it is? Texture bag!

[full token]

The semi-final is supposed to be in All Talent Championship. I came out of the Top 40, so I don't have to play for the next 3 weeks, right? The finalists will be announced soon or after 3 weeks, the rest will not be finished?

[cyan citrus]

You will be promoted to Conqueror if you're in top 500 ranking until then. You will need to play 5 matches in Conqueror rank to claim the Conqueror frame.

[regal blade]

Ok thanks

[cyan citrus]

You're welcome, @regal blade.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @brazen isle. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

I need help. Acc got banned but I didn't do anything wrong. But it says that the system detected this BS of which I am innocent of. Please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[brazen cradle]

I understand. At this point we should go ahead and leave a report on #old along with the screen recording.

[brazen cradle]

Soo 00:00 UTC server resets. 20 min from then tier will reset. Meaning, you’ll be a conqueror. 5 matches after that, you’ll recieve the frame. Good going warrior

[regal blade]

Thanks

[cyan citrus]

You can report cheat services for PUBG MOBILE through the link below.

http://cheat-collect.pubgm.cc.

[cyan citrus]

Hello! How can we help you?

[brittle mantle]

Hi

I have a problem

My account don,t have region

i want change it

but my account don,t have this option

what shold i do ?

[foggy magnet]

PUBG Mobile sent strikes to my channel for live streaming pubg mobile now what is this PUBG ????

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @foggy magnet. We may otherwise have to mute you.

[cyan citrus]

The option to change your region may not be available for your account. This happens when your account is registered in European Economic Area (EEA), so you will not be able to switch your region due to General Data Protection Regulation (GDPR). You may try to contact the customer service in-game for further assistance with this.

[foggy magnet]

if we expose hackers and websites that are selling hacks that means Pubg will send strikes on our channel this is most cheap response for content creators

[cyan citrus]

Refer to this response, @foggy magnet.

[drifting summit]

hey guys i mistakely choose my age below 18 ..is there any way i can revert?

[cyan citrus]

You will need to wait for the cool-down to be over to change gameplay management settings again, @drifting summit.

[drifting summit]

it says 30 days...is there any other way to do so?

[cyan citrus]

Sadly, no, @drifting summit.

[foggy magnet]

Refer to my response on your response andd check what your community did.. now this proves pubg mobile is in full support for hack selling websites and who so ever will expose them they will send strikes to their channel

[cyan citrus]

Please send your inquiry in the correct channel and wait patiently for a response from the community team, @foggy magnet. Cluttering the support channel will lead to a mute.

[night cloak]

why i didnt recieve verification code when im logging in with email

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[full token]

؟؟؟

[cyan citrus]

The top 40 teams every week will advance to semi-finals, @full token.

[full token]

If I got out of the top 40 for the first week, I won't be able to do the rest of the weeks as usual

[cyan citrus]

The rankings are being calculated for week 1, @full token. Please wait patiently.

[full token]

Ok thanks

[cyan citrus]

You're welcome, @full token.

[brittle mantle]

Hi im youtuber from Afghanistan and i upload everyday pubg video i have more than 180K Subscriber can i get pubg partner title ?

My YT name is Fardin Qaderi

[storm flume]

Please refer to subpoint(s) 3.22 in #faq for further information, @brittle mantle.

[brittle mantle]

Can you answer me please Quendi ?

[cyan citrus]

Here, @brittle mantle.

[brittle mantle]

but there i don,t find my answer

[brittle mantle]

Bro just one thing in Afghanistan are to much players and we have to much youtubers but no one have this title from us why ?

Why my country is the only one country

that we don,t have this title

every country have this title like pakistan, iraq, and soo much other...

[storm flume]

Please do not use languages other than English, @neon osprey. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[compact oar]

If you would like you can apply for pubgm vip program.
#735483472432594994 message

[sinful yacht]

Hello, how do I delete the guest account?

[karmic coral]

is there aim accel ingame?

[cyan citrus]

There is no way to delete a PUBG MOBILE account unless there is an option available in your in-game Basic settings.

[sullen lion]

You can logout and login with another linked account. So guest account wont get logged in... Or uninstall and reinstall the game...

[neon osprey]

the login and password that I received in the email is incorrect I can't enter the gac at all, it said that the password and the login one of the two are incorrect

[sullen lion]

Bro they will ask u to talk in the other esports server.

[sinful yacht]

ok , thank you

[neon osprey]

and where do I see that I need support?

[sullen lion]

sometimes u get replies like reply from bots. welcome..

[sullen lion]

wait

[wooden sparrow]

Hello, the royal metro is not open. Why?😓

[sullen lion]

Check this message and join server for esports support. @neon osprey

And atb for u matches.

[compact oar]

Metro Royal is currently in a beta testing state, this means that not everyone will be allowed to participate.

[tall shadow]

Hi i lost my acc 1 year ago someone for other contry broke my fb and can i get it back?

I have evidence that it is my acc

[nova hawk]

The customer support doesn’t help

Trust me for few weeks I been message about getting my account back with all the proof they ask for and still no resolve

It’s pretty sad how they just let hackers keep your account even with proof it’s your account

No the hep button doesn’t work

[neon patio]

Unfortunately customer support is the only option for account recovery outside of email and/or phone number 2FA (which needed to be set up while you had access to the account).

[compact oar]

Please contact customer service of your social media account and customer service in-game.

[trail thicket]

Hi

[compact schooner]

Hello Pubg team.

There are some such people. Who are spoiling the online gaming community. Who are doing things like hacking Pubg mobile gaming account and inserting UC by carding. And cheat people by pretending to give Pubg account ID to people at a low rate. And also illegally and luring people, scamming and selling their Pubg account. In this way people are being cheated on a very large scale, I am giving you information about a person who is doing scam on a very large scale, who has 3-4 youtube channels and also has a telegram channel Is. I am giving you all the links

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, .

[green agate]

@compact schooner

[green agate]

Hello there, can you tell me your issue?

[mint field]

I need help in All talent Chipianship I am unable to join because they asked me you are ban for that But I can't go againt Pubg mobile #questions

[cyan citrus]

Players that have a history of cheating or players that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

#news message

[lime comet]

My gyroscope is not working at all, please anyone help me. I am using iPhone 13 pro max to play PUBG

[cyan citrus]

Are you sure that you have Gyroscope settings turned on in your game settings, @lime comet? Try to disable and enable the settings again and see if it will make any difference.

[mint field]

But I am ban due to friend play with us but I am not use any cheat and also I don't know a friend playing with us is using cheat I am using PubgMobile form session 4 but still can't pubg mobile in any place I am also try to contact ingame support but I am unable to contact.

[sudden raptor]

My Gmail account just got hacked and I cannot access my pubg nor Gmail account

[iron musk]

My bullets aren’t connecting to enemies there is a huge bullets spread

[night cloak]

Please change the event mode to normal mode, not competition.

[cyan citrus]

The rules will apply to your account nevertheless. We will not be able to help you with this any further.

[cyan citrus]

Please contact customer support of your social media account and customer service in-game for further assistance with this.

[mint field]

but this is not fare

[cyan citrus]

Which event are you referring to?

[night cloak]

collaboration mode

[cyan citrus]

I'm not sure about your inquiry, @night cloak. Please elaborate or share a screenshot.

[neon osprey]

the data of one of our player was duplicated at the time of registration and he already confirmed it in the game and only a confirmation appeared how can I correct it?

[cyan citrus]

Are you asking about PUBG MOBILE Club Open, @neon osprey?

[neon osprey]

Yes

[cyan citrus]

You can ask questions related to PUBG MOBILE Club Open in the official Discord server for PUBG MOBILE Esports, @neon osprey.

[neon osprey]

and what is the server?

[cyan citrus]

You're already in that server, @neon osprey. Check our mutual servers.

[neon osprey]

and how do you do it?

[cyan citrus]

As you have already asked the question, please wait patiently until someone will get back to you, @neon osprey.

[neon osprey]

very slow support, needs to improve a lot still..

[sudden raptor]

@cyan citrus I have been scammed

For my pubg account

[green agate]

You should contact customer service inside of the game after you regain control of your email account.

[sudden raptor]

I did

But I cannot access the Gmail

Pls help me

[green agate]

This is the reason you need to contact their support, so that you can recover your gmail account.

[sudden raptor]

I did contact thier support

But then I still cannot gain access

It's not possible then ?

[green agate]

You need to wait since support teams such as these can take some time to get to your reply.

[sudden raptor]

How can I contact them

@green agate

[green agate]

You can find it on the Gmail website.

[sudden raptor]

But I did try

I have tried almost everything they suggested

Still I can't gain access

I made that account ton this device itself

[green agate]

The only way you can get help is through the customer service. Your other option is to create a new account and continue playing the game. Also, please be advised that your account security is your own responsibility.
@sudden raptor

[sudden raptor]

I can login through the email on my twitter

Ok

But it is not linked to pubg

[twilit otter]

map are not download how to fix?

[celest shadow]

What is your device, @twilit otter?

[twilit otter]

emulator

gameloop

[celest shadow]

Can you please perform a routine repair from the login menu?

[twilit otter]

it,s not working

[twilit otter]

iam do this 10 times

[celest shadow]

All right. Can you please reinstall GameLoop from https://www.gameloop.com?

[night cloak]

Can u play PUBGM on pc via bluestacks?

[celest shadow]

There are different types of emulators available, but the only recommend emulator is GameLoop.

▫️ https://www.gameloop.com

[night cloak]

Thx

[twilit otter]

ami dowload gameloop that site

[celest shadow]

Yes, please try reinstalling it from the website. This does mean that you have to uninstall your GameLoop.

[twilit otter]

ok

[sly glen]

Hello, I have a issue about landing.
I never reach the position where I want to go after jump out from the plane.
My avatar just stay in a one location. It just mess up my entire game. I need help please.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sly glen. You can also submit a report in #old in compliance with the channel's pinned instructions.

[nova scarab]

i lost the third link gmail i don't remember what account i have and i want to change it how can i do that?

[nova scarab]

And its my ID: 5219457466

[rare swallow]

hi sir any one help me

@lime juniper

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rare swallow@brittle flint. Remember to read through #faq before asking questions in the support channels.

[rare swallow]

@green agate i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rare swallow. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

How can we help you, @rare swallow?

[storm flume]

Please contact the customer service for further assistance, @nova scarab. Refer to subpoint 5.4 in #faq for further information.

[wooden sparrow]

When does maintenance come to an end?

[night cloak]

Hello guys i have just killed 11 people in sanhok unranked and after that leaved match but why didnt i get this?

@celest shadow

Or am i just stupid

[rare swallow]

yes sir please inbox

@celest shadow

[night cloak]

<@&481161015728406538> please respond youre my only chance of me actually not quiting this game

[rare swallow]

@cyan citrus

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @rare swallow. Remember to read through #faq before asking questions in the support channels.

[green agate]

Please read the dyno message directed to you.

[rare swallow]

sorry

[green agate]

You should keep an eye out for any annoncements on this.

[rare swallow]

please inbox masg

[green agate]

I'm not sure I understand.

[celest shadow]

You have to be killed before it counts. When you are killed, the match will be recorded.

[celest shadow]

Please state your inquiry here.

[wooden sparrow]

where?

[manic knoll]

my device is iphone 13 pro max. 90 fps is lagging.pls fix it

[mild drum]

@lime juniper

I can’t do the landing mission because of the parachute glitch😂 any help on that? Or should I wait 5 more year for the fix

[vital otter]

I have an account in Buggy, and I opened it through Facebook. The account was for my brother, and he does not know the email that I linked to it, and I want to cancel the link, the email, and every time he communicates with you through the game, it does not benefit. I provide all the information and do not benefit.

[mint lava]

Is there a way not to pick up helmet or vest or bag like no way even i click it cuz when i was trying to win a commando challenge game i picked up a helmet wrongly and droped it and countined the game then when i won i realised it didnt count at all

[vital otter]

I have an account in Buggy, and I opened it through Facebook. The account was for my brother, and he does not know the email that I linked to it, and I want to cancel the link, the email, and every time he communicates with you through the game, it does not benefit. I provide all the information and do not benefit.

[mint lava]

Get a good fps and internet only

[storm flume]

Please contact the customer service for further assistance, @vital otter. Refer to subpoint 5.4 in #faq for further information.

[mild drum]

Wym good fps I’m on 11 pro max with 5g Verizon

[dire wagon]

my device is iphone 13 pro.90 fps is lagging.pls fix it

[mint lava]

Fake ping maybe cuz sometimes i have 50ping and its not actually 50 its like 200 and thats why i get some glitchs in landing

[trim minnow]

I have random charges from your company

[storm flume]

Please contact the customer service for further assistance, @trim minnow. Refer to subpoint 5.4 in #faq for further information.

[deep quest]

Is there pubgm usa server?

[vagrant tulip]

This server supports NA region.

[blazing agate]

Hey pubg, I'm using poco f3 which has Snapdragon 870 in it but pubg has done poor optimization for Snapdragon 870 and it still only runs 60fps with alot of lag so I request you guys to send an official pubg 90fps update for POCO F3 and atleast optimize the game for the devices with high end chipsets 😐.

[jolly orchid]

Do you have pmco support channel?

[blazing agate]

And also its not fair that even the devices with Snapdragon 865 can run pubg with 90fps no problem than why can't you guys put some attention on 870chipset which is superior than 865.

[deep quest]

Ok

But is there any specific usa server??

[vagrant tulip]

No.

[deep quest]

Are u from usa?

[vagrant tulip]

Refer to this message:
#questions message

[vagrant tulip]

No.

[green agate]

You can ask any eSports related questions in our eSports discord. Kindly check #community-news.

[blazing agate]

I'm using POCO F3 which is powered by Snapdragon 870 but still there isn't pubg 90 update even after almost 8-9months now so when will the poco f3 user receive pubg 90fps update?? Because the game only runs on extreme frame rate with alot of lag and poor optimization by pubg developers for Snapdragon 870.

[honest plume]

I was banned account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @honest plume.

[green agate]

For any phone optimizations, keep an eye out for any announcements on this.

Let's refrain from profanities in our server, kindly put your suggestion in our #old channel.

[compact latch]

Havent used any profanity

Stop lying

You all are in on the scam, all that work for Pubg mobile are scammers and liers.

[green agate]

Please refer to my previous message, this channel is for your game related questions.

[wooden inlet]

I have question

So this phone can't turn on gyroscope

But my friend said I can turn gyroscope with a app. Will that get me banned?

[green agate]

Any app that emulates the game outside of the recommended gameloop is not recommended.

[wooden inlet]

So there's no way to turn gyroscope?

[green agate]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension.

[queen panther]

I want the solution as soon as possible, I cannot create a new link to my phone number and this message comes over and over again, knowing that I link to several numbers, not just my number @green agate

[green agate]

Are you not receiving the code?

If so, you need to contact customer service.

[karmic wing]

Arabic

[queen panther]

Yup

[green agate]

Can you explain further?

[green agate]

Use the instruction I gave then.

[karmic wing]

Do you speak Arabic

[green agate]

You can only type in English on this server, for support in your language please search for your respective community if it is not in #735483472432594994.

[karmic wing]

Thank you

I want to ask you a question

[green agate]

Can you tell me your issue?

[south depot]

My GAC id isn't working
even after using correct id and password it's showing invalid
anyone knows about the solution?

[fervent glacier]

Can anyone help to solve GAC login issue ?. ID and password provided by Pubg is not working!

[compact oar]

Please ask your question in pubgm esports server. @fervent glacier @south depot
#community-news message

[steel pendant]

Level Infinite, please read the Google Play Store AND the Discord feedback from gamers and respond to them so they know they are appreciated and acknowledged.

I would also like to see these:
More guns (HK417/SCAR H 6.5 PRC, Istiglal IST 14.5×114mm DGE02 explosive rounds/Barrett XM109 25mm, UZI/CBJ MS 6.5×25mm, S&W 500 Magnum, AA-12 FRAG-12 and Desert Eagle are my favourite guns, and yes I'm aware some are already present), calibers, caliber conversions, attachments and crosshair/ADS reticule customisation, bigger battle/metro royale with more types of vehicles and armour/camoflauge and better prone position optimisation and cheaper in-game items or higher earnings per match.

If it's possible, I hope this could also be forwarded to Krafton for consideration of implementing into PUBG New State.

[south depot]

@fervent glacier , i saw there that GAC id will only work after the qualifiers start
until then you have to keep patience ☺️

[queen panther]

More details about the instructions

[compact oar]

Contact customer service in-game.

[compact oar]

Are you providing feedback for pubg new state?

[steel pendant]

well, both New State and PUBGM itself

[fervent glacier]

Oh thank you 🙏🏼

[karmic wing]

Is this the official site?

@green agate

[nimble holly]

Hello my acc got hacked and someone is threatening me that they will get my acc banned if I don’t pay

[winter vigil]

why isnt my merit increasing

[vagrant tulip]

Yes, it is the official website to buy UC.

[brazen cradle]

Play solos and increase it by being on top 10

[brazen cradle]

This is PUBG Mobile. Please head over to NEW STATE server for these suggestions. TIA.

[tropic rover]

GAC id pass not working admin

@polar marsh

[vagrant forum]

GAC tool will work once the Qualifiers start.

[brazen cradle]

Head over to PUBG Mobile E Sports server to have your queries answered bud
#community-news message

[sullen sorrel]

Can someone answer a question about the pmco registration?

One of my teamates is from Indonesia but I can't find his country in the drop down box to select it on the website

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[sullen sorrel]

Ok thanks

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. If your account gets suspended, and if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[craggy leaf]

when I install pubg the game is stuck here and network error display every time. please tell me the solution

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[cosmic quail]

Dear support, good day! I need your help, the following situation occurred: my account was hacked, and it happened 2-3 months ago, I thought it was not possible to restore, but the person reported that there was still hope. It is obvious that the hacker has already changed all the data on the account.However, I have all the receipts of the first purchases and the next, the social networks that were originally linked, the account name and id. Is there a chance to restore your account?

[compact oar]

Please contact customer service in-game.

[cosmic quail]

Well, thank you. In general, given the above, is there a chance to restore the account?

[compact oar]

Yes,
Contact customer service in-game for further assistance.

[wooden sparrow]

Is there anything new about the metro?

[karmic wing]

Thank you

[brisk idol]

Number 1 is cheating..

[brazen cradle]

Report cheaters in game. if you have a screen recording , find the cheater report form in #faq

[cedar nova]

Good afternoon!
yesterday me and my husband got banned for 7 months for nothing! in the game they write that we constantly played in the same team with cheaters, although this is not true! please help , we have always played fairly , and we have nothing to do with cheating !
consider the complaint again, we did not play with cheaters !!!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cedar nova.

[spark lintel]

Hi can i get the pubg mobile 2.0 beta access? I need to know if there is ads sensitivity fix or 13 pro max iphone

It says maximum number reached

[boreal dagger]

Hello, I would like to know if it is possible to change the email to which I have lost access due to this reason, I cannot log into my account

[storm flume]

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @spark lintel. For more general information, please refer to https://bit.ly/3BT8RKg.

Please contact the customer service for further assistance, @boreal dagger. Refer to subpoint 5.4 in #faq for further information.

[brazen cradle]

The only way to do it is to login using the same email ID and try changing it. There is a criteria that you have to meet to do that in game.

[boreal dagger]

What should I do if I lost access to my email?

[trim hinge]

any update about spectator on custom rooms?

[spark lintel]

Beta test is full already

[crisp venture]

@boreal dagger Bro i think there is no option to recover your lost email as i also went through same issue i lost my Facebook email but when I contacted google support they were unable to recover my lost email.Dont you have other social media linked to your game like Twitter,Facebook,Wechat,apple ID,play games and Number linkx

[boreal dagger]

I have social networks associated with the game, but due to the lack of an email, I can’t log in to my account because confirmation is required

[crisp venture]

@boreal dagger Once contact google support hope you get your account brother i wish for your best♥️

@brazen cradle Bro how can i remove this robot from the lobby its really no use and i get irritated🙄

[boreal dagger]

Bro thanks a lot for your help and understanding

[crisp venture]

@boreal dagger Welcome Buddy♥️🦋

[boreal dagger]

It can't be removed bro

[crisp venture]

@boreal dagger Thats why here to ask the solution 😅

[brazen cradle]

Unfortunately that has to be dealt with your email customer support

[brazen cradle]

Haha. Thank you for bringing this up. Rn I don’t think there’s an option to do it. But to have one will be useful.

[crisp venture]

@brazen cradle even you are irritated 😆.I hope they bring this feature to hide it as i have Poro Companion so i hate this robot some times it blocks my poro🥴

[flat loom]

hello there i need to talk to admin related to pibg kr

any one to help me in here?!

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @flat loom.

[flat loom]

any channel for pibg kr?

[celest shadow]

No. You may contact the in-game customer service for support instead.

[spring abyss]

hello please fix matching fpp asia squad 1 hour without matching

[sleek violet]

May i get some help?

There is a lot of delays and lags although the ping is 36 and frames are 60, so what is the solution

[wheat hornet]

hey i want to unlink the 2nd link that hacker linked please help me he is not letting me unlink the 2nd and he keeps logining which fails the unlinking

[cyan citrus]

This is mostly because your network environment, your internet connection and the server you are playing on. Can you mention your device and country?

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts.

[wheat hornet]

they are not replying as of now

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day, @wheat hornet. Please wait patiently while they get back to you.

For any feedback about tier restrictions in ranked game mode, please use the #old channel, @night cloak.

[wheat hornet]

Its been days

[cyan citrus]

Not something we can help with, @wheat hornet. You may send them another message as a kind reminder.

[wheat hornet]

ok i will

[cyan citrus]

Where did you get this message, @night cloak?

What is the Discord user identification of this user, @night cloak?

[storm flume]

Refer to https://dis.gd/findmyid or the following steps for instructions on how to acquire user identifications, @night cloak:

Desktop & Web

:white_small_square: Enable the Developer Mode under Advanced in the Discord settings.
:white_small_square: Right-click on a username or profile, and select Copy ID.

Android

:white_small_square: Enable the Developer Mode under Behavior - CHAT BEHAVIOR in the Discord settings.
:white_small_square: Press and hold on a profile picture in a channel or private conversation, scroll down, and select Copy ID under DEVELOPER MODE.

iOS

:white_small_square: Enable the Developer Mode under Appearance - ADVANCED in the Discord settings.
:white_small_square: Tap on a profile picture, press the three-dotted menu located in the top-right corner, and select Copy ID.

[cyan citrus]

Please share the Discord user identification of the user that sent you that message, @night cloak.

[sleek violet]

Yeah sure, israel, iphone 12.

[daring shadow]

@cyan citrus i couldnt login my GAC

[cyan citrus]

For any questions related to PUBG MOBILE Club Open, you can use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @daring shadow.

[cyan citrus]

Got it! Thank you. To clarify, are you facing lag issue as network lag or you feel the game is choppy or there is constant FPS drop?

[sleek violet]

The network is more than awesome so i think cause game is choppy

[cyan citrus]

Got it! To start with, please try to do a Routine Repair of the game from login menu and restart your device one time, @sleek violet. Also, make sure that you have enough internal storage left in your device.

[sleek violet]

Alright, tysm.

[cyan citrus]

You're most welcome.

[lucid solstice]

960736370329022465

[wispy quarry]

@lime juniper
hello ineed help bro im coming from Mena Server + im youtuper and i have something important

[deft stone]

why feedback guys dont help me

i adressed my problem days ago and they are still silent

[sleek violet]

The problem is not solved

[night cloak]

960737051291037706

Seems like a scam to me.

[sleek violet]

Its a scam, the company will never do that to anyone. @night cloak

[night cloak]

Thatswhy I am telling them to take moderate action.

I blocked him.

[obtuse nebula]

My sensitivity settings have changed, I don’t know how, but I can’t find the one I had, can I somehow find it?

[outer elbow]

@static sleet

I didnt get any message or email that tell me im qualify to semi f .. should i wait more ?

Any answer please

[brazen cradle]

Did you save it to the cloud ?

[viral storm]

Got the same message

[outer elbow]

@static sleet

[idle sandal]

i downloaded GAC for PMCO and i typed my id and pass but it doesn't work ..... what should i do?

i downloaded GAC for PMCO and i typed my id and pass but it doesn't work ..... what should i do?
@everyone

[viral storm]

960907295506710528.

Must be a Con.

@static sleet

[wooden sparrow]

When is the metro repair due?

[static sleet]

The provided Discord User ID does not appear to be a member of this server.

The website they messaged is a scam and will put your social media accounts and the game account at risk.

[viral storm]

Got it

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @acoustic falcon. We may otherwise have to mute you.

[lilac leaf]

Hello, 3 months ago me and my friend were playing classic, and we had a hacker in my team without us know about it, we have been banned for a week, and we have been banned from the crew until now, we want to participate in PMCO, we can't enter into any crew or create a crew, I hope unbanned me and my friend from the crew. This id 5599343452... 5232612262 ..

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lilac leaf.

[viral storm]

Thank you for the Insight. Block button awaits the Man

[idle sandal]

i downloaded GAC for PMCO and i typed my id and pass but it doesn't work ..... what should i do?

[peak dome]

I changed my country to Spain and the change of country button didn't come up and the phone number is gone. What's the solution now? @static sleet

[static sleet]

It is a scam and a phishing attempt. The user has been permanently suspended from the server.

Do not provide with login credentials to anyone that pretends to represent PUBG MOBILE. Thank you for the report, should you encounter similar situations, please report them via #discord.

[static sleet]

Accounts registered or transferred to the EEA zone cannot have their in-game country/region changed due to legal restrictions.

You will not be able to change it again and the customer service will not be able to assist you in this regard since it is a legal issue.

[idle sandal]

i downloaded GAC for PMCO and i typed my id and pass but it doesn't work ..... what should i do?@everyone @static sleet @cyan citrus

@static sleet

[static sleet]

Did you try inquiring about this in the dedicated PUBG MOBILE ESPORTS Discord community?

https://discord.gg/esportspubgm

[idle sandal]

no i will try thx

[cyan citrus]

You may try to reinstall the game.

[honest shuttle]

Oi

[wooden sparrow]

When will the royal metro be restarted?

[forest orchid]

Hyeee

I wanna change my region can some one help mee

[polar field]

I lost my account after unlinking from social media

[storm flume]

Please contact the customer service for further assistance, @polar field. Refer to subpoint 5.4 in #faq for further information.

[polar field]

Ok sir..

[cyan citrus]

When did you take this screenshot?

[forest orchid]

Pubgmobile #region chnage to Pakistan 🇵🇰. id : 5423044032

[cyan citrus]

You can change your region through your in-game Basic settings, @forest orchid.

[forest orchid]

I try but i cant 🥲🥲🥲

[cyan citrus]

What is the issue?

[forest orchid]

I don’t have any idea but it
I mean howa can i change

[cyan citrus]

What is the issue you're facing when trying to change your region?

[flat loom]

guys any one have an idea about pibg korean why theyvstopped it one week after meteo season started

[forest orchid]

Like this

[cyan citrus]

This is not an issue related to your region, @forest orchid. The option to change your region is not available for your account. This happens when your account is registered in European Economic Area (EEA), so you will not be able to switch your region due to General Data Protection Regulation (GDPR). You may try to contact the customer service in-game for further assistance with this.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @flat loom.

[forest orchid]

Brother there is some issues

[brazen cradle]

Hey bud. What’s the issue ?

[forest orchid]

Pubgmobile #region chnage to Pakistan 🇵🇰 id : 5423044032

This is just a waste of time 😭😭😭😭

I wanna change my region

[brazen cradle]

What’s the problem with changing it ? Remember , if you have a cool down. You have to wait for it to get over

[forest orchid]

When i change my region so pubgmobile ……. The information you provide will only be used to verify whether you are a
minor and will not be retained or used for other purposes after
completing the verilication.

Now I don’t know what’s the issue 😕😕😕😕

[cyan citrus]

Guardian verification is not related to your region, @forest orchid. Please refer to my previous response again.

[haughty belfry]

redmi note 10 pro can make pubg 60 fps

🥺

[forest orchid]

Now what can I do

Any suggestion or way ? To change ???

[cyan citrus]

The option is not available for your account due to General Data Protection Regulation (GDPR), @forest orchid. This is a legislation issue and not something we can help with.

[forest orchid]

? Still waiting

So its mean there is no chance to change it

Is it possible or not

I just warry about it

[craggy juniper]

what about all talent champ if i was from top 40 teams and those teams qulaify to semi final, should i play the rest of weeks ? Or i have just to wait ? @static sleet @cyan citrus

[cursive pulsar]

do i need beta invite code to join beta this time?

[cyan citrus]

Please avoid repeating the same question after being answered.

[forest orchid]

okay

[cursive pulsar]

it redirect me to beta download link directly

[craggy juniper]

I didnt got any msg that tell me i have been qulaified

[craggy juniper]

@static sleet @cyan citrus please some one answer me ,thx ♥️

[compact oar]

You will be invited through in-game mail if you have been selected to test the beta version.

[compact oar]

You need to play in all 4 weeks, after that in week 5 top 40 teams will be qualified for semi-finals.

[royal nebula]

@admin I need a help plz

[brazen cradle]

What do you need help with bud ?

[radiant frigate]

Hello, at what player lvl can someone join a clan?

[compact oar]

lvl 10 will be have access to clan @radiant frigate

[brazen cradle]

The clan leader can change the requirements for joining a clan

[radiant frigate]

Yeah But what if the player îs lvl 1

[royal nebula]

@brazen cradle
How to contract for customer service

[brazen cradle]

Sorry, as Ms.Zeynab mentioned. He has to be atleast lvl 10 to exercise those privileges

[royal nebula]

Because some thing happens on My PUBG I’d

[radiant frigate]

Thanks

[brazen cradle]

You can contact support through settings - lower right corner

[radiant frigate]

Thank you too

[brazen cradle]

You can contact In Game support through your login screen too.

[brazen cradle]

You are welcome bud

[coral pendant]

Is there a specific date regarding the increase in the time frame for the devices? @cyan citrus

[brazen cradle]

Increase In Time frame ?

Or release date for increased fps ?

[coral pendant]

@brazen cradle date*

[brazen cradle]

Could you please rephrase the question , am having difficulty understanding.

[coral pendant]

Is there a specific date for increasing fps in the game?

[brazen cradle]

Ah, I understand. Unfortunately, am not quipped to answer this question. Kindly have an eye on #news and #questions for further announcements.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @exotic smelt.

[royal nebula]

@brazen cradle
Yes I contract of there but I’m not satisfied that decision.

[brazen cradle]

Kindly select prompts related to your issue and respond. The in game support are best equipped to deal with issues regarding account.

[royal nebula]

Yes sir everyday I tex but same issue I haven’t cheat,using third party tools and I have a proof also

[brazen cradle]

Is this regarding a 10 year ban ?

[royal nebula]

Yes sir that should of offline how?? Shock me tag at time…that I will try to contract everywhere Discord,twitter,as well as customer service to buy nothing 😂😂😂

[brazen cradle]

It seems like you’ve already been replied to. Kindly do as adviced. TIA.

[cinder vault]

hi admin , i need your help , my account pubg some 1 hack it , but i i get back already but now cant login , version not same , how to fix ?? i play that account until season 1 , help me .. tqsm .. hope u can help me ..

[cyan citrus]

Please share a screenshot of the issue you're facing, @cinder vault.

[cinder vault]

wait a minute

how to fix ??

[brazen cradle]

This means, Your account has been migrated out of the global version. This account, your account doesn’t exist is Global version anymore.

[cinder vault]

how i want get a global version ?? can u teach me ?? please ??

[brazen cradle]

Unfortunately logging in back on the global version with your original account is not possible Rn.

[cinder vault]

can u give a link ?? i want get it

[brazen cradle]

Ok, your account is not in the global version any more.

[cinder vault]

so how i want play ?? where i can get that version

[brazen cradle]

You have to Create a new account to play in the global version.

[cinder vault]

i neeed my item , have alot , omg ..

[brazen cradle]

I understand. Unfortunately once the account has been migrated nothing much could be done.

[outer elbow]

Last day bro

[outer elbow]

@cyan citrus

[cyan citrus]

Take a new screenshot of the All-Talent Championship rankings and share it here, @outer elbow.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tepid moon.

[wheat hornet]

@cyan citrus is there any way to check how many times you have got ban

[cyan citrus]

You can check the details only if your account is suspended by tapping on the Details option when trying to log into the account, @wheat hornet.

[storm flume]

Please do not use languages other than English, @frank sonnet. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wheat hornet]

im really sorry to say but i didnt understand what you meant

[cyan citrus]

You can only check the details of an account if it is suspended, @wheat hornet.

[wheat hornet]

oh ok thanks for the reply

[cyan citrus]

My pleasure!

[outer elbow]

@cyan citrus

[cyan citrus]

I have asked for a screenshot of the All-Talent Championship rankings, @outer elbow.

Not Crew Career Stats.

[outer elbow]

@cyan citrus

[cyan citrus]

The rankings are being calculated, @outer elbow. Please wait until it is done.

The top 40 teams every week will advance to semi-finals.

[outer elbow]

Ok ok thanks ❤️

[cyan citrus]

You're welcome!

[sinful yacht]

What is the release date of the new x suit?

[cyan citrus]

No information regarding this, @sinful yacht. Please keep an eye on #news for future announcements.

[sinful yacht]

ok, Thanks

[craggy leaf]

my game is stuck here every time and not install

[cyan citrus]

We provide community support only for mobile platform, @craggy leaf. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/.

[sacred tendon]

My account was blocked and I did not use cheating at all. I do not know why I want to retrieve my account and contact the support team to verify my account. Thank you. This is my account ID. Thank you my id : 5180861363

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sacred tendon.

[golden bridge]

i have a problem

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @golden bridge. Remember to read through #faq before asking questions in the support channels.

[golden bridge]

I used my email ID in the third link, now if i login with this email, it will take me to a new account, how can I solve this problem now ??

please help me 😭😭😭

😭 😭 😭 😭 😭

[storm flume]

Please contact the customer service for further assistance, @golden bridge. Refer to subpoint 5.4 in #faq for further information.

[split summit]

Hello pubg
Dear pubg mobile
My account is hacked by anyone please return my account I'd 548074415 please return back my account

[cyan citrus]

Please contact customer service of your social media account and customer service in-game for further assistance with compromised and stolen accounts, @split summit.

[surreal radish]

Hello, I want the admin in an urgent operation, can he answer me?

please

[celest shadow]

How can we help you?

[surreal radish]

There is a picture of my sister in a fake account

It has inappropriate words written on it

The picture is my sister

Can you build it?

necessary please

51639240759This hands I have the account

Please, please, help me

[surreal radish]

help me my friend

Please include the picture

[golden bridge]

any can sloved this problem??

[golden bridge]

.

[surreal radish]

This is the account, you must categorize the image because it is completely inappropriate

[golden bridge]

any help worker are available??

any helper are available???

#questions available?

[gusty anvil]

Hello my name is xSULTANē
My account has been banned without varning or cause and I have not violated the terms and conditions of the game and review the wrongful band that I get I hope that my account will be returend and solve the problem
This is my account ID : 520833245
Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gusty anvil.

[golden bridge]

my id is : 5265659230

<@&481161015728406538> available??

[storm flume]

Please contact the customer service for further assistance, @golden bridge. Refer to subpoint 5.4 in #faq for further information.

[golden bridge]

hello? any <@&481161015728406538> here?

[green agate]

@golden bridge Please refer to the dyno message and refrain from misuse of the moderator role ping in the future.

[surreal radish]

help please

Help me, this account's picture should be categorized because there are words on the picture that are completely inappropriate, you should delete it

[green agate]

You should report this player inside of the game so that the security team can check their profile.

[surreal radish]

It was reported before and they did nothing

[green agate]

Unfortunately only customer service or the security team can take such actions on a player.

[golden bridge]

Hey brother in-game customer service, they just keep asking questions, so I don't know what else to do. Now that I have logged in to that account, it will take me to another new account, so how can I solve this problem? I want the solution for you.

[main hinge]

Can anyone help me unlink the mobile number

[surreal radish]

The topic is very necessary

[green agate]

Only customer service can help you since this concerns your account's information.

[main hinge]

Whenever i try to login from my mobile number it says login failed

[green agate]

Are you not receiving a code?

[surreal radish]

Support did not take any action, please help me

[main hinge]

Nope

[green agate]

Please refer to my previous message.

[green agate]

Contact customer service then.

[main hinge]

U mean the robot service?

[green agate]

I recommend the main menu customer service rather than the log-in menu one, as the main menu is more centered.

[surreal radish]

You read the message, but the support in the game did not take any final action

Is there a Discord server that can take this action?

[green agate]

Only customer service can suspend an account.

[main hinge]

Main menu mean where we log in

[green agate]

No, main menu is not the log in menu.

[main hinge]

Then the one that’s found in the settings

[green agate]

Yes, inside of the game.

[main hinge]

Ok thank u

[surreal radish]

Where is the customer service?

[green agate]

5.4 - How to contact the customer service?
­
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[surreal radish]

Can you speak to me in Arabic

I do not speak English

I use the translation

[green agate]

Only English in non regional communities.

[surreal radish]

How do I contact them?

[green agate]

This message.

[surreal radish]

Can you contact them and solve my problem, it is necessary that the account has inappropriate words on the picture

My sister cries every day because of this

[green agate]

I cannot take action on this, please contact them yourself.

[ancient path]

I change now the pass and i cant login why

[surreal radish]

I did not know how to contact

[celest shadow]

Please contact the in-game customer service to submit a report. You can contact the customer service from the settings.

[surreal radish]

Did you call the service from within the game??!

[celest shadow]

You can report the account to the in-game customer service.

[ancient path]

@celest shadow help

[surreal radish]

Customer service hasn't taken any action yet

[ancient path]

Helppp@celest shadow please @green agate

[celest shadow]

If you have submitted a report, please wait patiently as the customer service receives an enormous amount of requests every day.

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information.

[surreal radish]

I wasn't famous until I reported many many accounts

[ancient path]

@celest shadow Only that?

[celest shadow]

Yes, only the customer service can assist players with in-game account issues. We hope you understand.

[ancient path]

Ye i understand

[ancient path]

@celest shadow i love you because i have my account back

[ashen shell]

Poco x3 pro 90 FPS

[craggy juniper]

@cyan citrus i have to play every week or not? I reached top 30 first week that means i have been qulaified to semi final or i have to play the rest of weeks ?@celest shadow

All talent champ

[ashen shell]

Will poco x3 pro support 90 fps in the future

[blazing agate]

No bro they have already mentioned thousand times that it doesn't meet the requirements.

[night cloak]

When you register in PMCO then it says
** Note: Your team will not be registered until all members verify via in-game mail.**
where do we recive the mail to verify in out Gmail / Outlook or Inside the Game a Mail?

@celest shadow

@green agate

[green agate]

You should ask this in our eSports discord in #community-news.

[night cloak]

ok Thanks

[sonic swan]

admin??

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sonic swan. Remember to read through #faq before asking questions in the support channels.

[green agate]

@half mantle Let's refrain from inappropriate implications.

[half mantle]

I’m sorry I thought u where one of my friends just saw out mutual friends

🤦‍♂️

[wind berry]

hello, why was I banned? Can you re-watch the ban? I didn't do anything there were no cheats

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wind berry.

[craggy juniper]

@green agate

[feral forge]

Only once is enough, you may refer to this, @craggy juniper:

[craggy juniper]

Thank you dude ♥️

[ancient path]

@feral forge why im not getting i play with hacker

[feral forge]

If you did not team up with the suspected cheater repeatedly, then you should be fine.

[ancient path]

@feral forge i team up with him

4 match

But nothing

I Need 7 day ban to remove Twitter link from my account because a hacker connect it

[feral forge]

Do you still have access to this Twitter account? And do you have a second social media account linked to your game account?

[native estuary]

Hello why my logged in stuck on 13/15 its been 3days

[ancient path]

No but i have email

@feral forge i have Only Gmail

He hack my Twitter and change all and he put his game center too

So i Need a double 7 days ban

[feral forge]

That is not an option. We recommend you to contact the in-game customer service to unlink the compromised social media and the one that you have no access to from your game account, @ancient path.

[ancient path]

Is faster?

[feral forge]

That means your device has not logged in for 15 days in March, and April just started for 6 days.

[feral forge]

That is your only option. Or you may also try contacting the customer support of your compromised social media in question to recover your account.

[ancient path]

I cant wait 30 day

7 day b4n work all times

[feral forge]

We do not recommend that.

[ancient path]

But i cant wait 30 days and i dont Remember the exact day when i create the account

I dont Remember my birthday

[native estuary]

So i need wait 15 april to done?

Ita start from beginning again?

[feral forge]

Yes, if you have already logged in for the past 6 days, and you will login everyday onwards then it should be done on April 15.

[feral forge]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements. (This method only works when you have linked a login method to your game account on the very first day you created your game account)

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Appstore or Google Play Store.

[night cloak]

I feel like 90 fps in iphone 13 pro max is not smooth as it should be..

[maiden mica]

I want to change my region to pakistan 🥺

[tepid scroll]

Is this official or scam?

there is no giveaway event Lamborghini Aventador SVJ Blue.

[prime kindle]

Will poco x3 pro receive update 90 fps?

[craggy gyro]

When can we expect this update🤔

[winter vigil]

how much merit can you earn per day?

[simple epoch]

Can anybody explain it? 15 chickens?

[native anvil]

Scam
There is a wrong word in the link (mobille)

[tepid scroll]

Thanks, I will report

[brazen cradle]

If you are trying to change it from Europe , currently it is not possible due to data protection policies in that region

[brazen cradle]

Depends on how many matches you play

[brazen cradle]

Yes 15 Chicken Dinners.

[winter vigil]

isn't there a certain amount per day?

[brazen cradle]

Not that I know of.

[sand umbra]

Hello

[brazen cradle]

Currently It does not.

#questions message

[sand umbra]

?

[brazen cradle]

Hey Bud, what can we do for you today ?

[sand umbra]

nothing

🙂

[past lynx]

@brazen cradle play custom

[brazen cradle]

Can you elaborate on this please?

[topaz wave]

The game full of h@acker the anticheat is unsefull we need stronger one

[brazen cradle]

Greatly appreciate the feed back. Kindly report hackers in game and if you happen to have a screen recording, find the cheater report form in #faq and fill that attaching the screen recording. TIA.

[topaz wave]

All of these things are not enough. Most of the players are hacks in every game 80% . the reporting hacks are not enough if the protection in the game is rubbish.

[brazen cradle]

Am pretty sure the hackers have been reduced to what they have been. And I can also assure that they are tirelessly working towards making it safe from hackers for a better gaming experience

[topaz wave]

I don't see that hackers in every game it's a lot the anticheat is too weak

[versed sleet]

month 9 royal pass Weeky energy rp points

[brazen cradle]

Please rephrase this, am having trouble understanding

[crisp venture]

@topaz wave I haven’t faced any hackers since 1month in ASIA server.

[brazen cradle]

That’s a win , getting somewhere

[short vortex]

How can I change my region

[brazen cradle]

Current selected region and device ?

[short vortex]

Umm dono

😹

[short vortex]

Is there any general method or smth to change it?

[brazen cradle]

What region is selected on your device run ?

[crisp venture]

@brazen cradle Yes i am quite happy with Banpan 2.0.I really appreciate it i dont think i will face any hackers with this Banpan 2.0 update✌️.I am in ace just in 80 matches..If i would have faced hackers then i might be in crown or below.

[short vortex]

It's Pakistan ig

Still not sure

I want the powerbang voice card

That's y

[brazen cradle]

Have you done your guardian verification ?

[crisp venture]

@brazen cradle I talked to customer service they say Secondary verification is not aviable in all the region slowly it will be aviable.Waiting for my region🇳🇵

[brazen cradle]

Thank you for your patience.

[crisp venture]

@brazen cradle 🫰💞

Pubg customer service staff are soo good and humble.I feel so good talking to them🦋

[hot stream]

Hello, can anyone tell me what are the definitions of the pubg official competitions room?

[modest ginkgo]

Hello

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @modest ginkgo. Remember to read through #faq before asking questions in the support channels.

[modest ginkgo]

There is password error in GAC?
THE ID AND PASSWORD I RECIEVED ARE SAME AS I GOT IN MY GMAIL AFTER CONPLETING MY REGISTRATION BUT STILL SAYS ITS WRONG

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[crisp venture]

@brazen cradle can i know how can i play custom rooms of weekly matches and what are the prize pools🙄

[modest ginkgo]

Thank u

[coral pendant]

Is there a hard ware update within the game or only software updates for the game?

[brazen cradle]

Have an eye on #matches to get in for regarding weekly matches and to be part of it.

[craggy gyro]

anyone?

[crisp venture]

When i click on follow i see this @brazen cradle

[brazen cradle]

I don’t think hardware update is possible within game. Software updates , yes.

[celest shadow]

You may refer to the pinned messages of #matches for further information.

[brazen cradle]

If you have your own server you can get updates on that server. If you don’t, just watch for weekly announcements to join the matches

[crisp venture]

Where will i get the ID and password and whats the prize pool

[celest shadow]

You can follow this channel to your own server if you want to receive reminders, room details and other announcements regarding the weekly matches.

[crisp venture]

@celest shadow but i dont have my own channel yt

Yet*

[celest shadow]

The room details are announced in #matches. Please refer to the pinned messages for the timings and prizes.

[crisp venture]

@celest shadow okay thanks

[celest shadow]

You do not need to necessarily follow the channel.

[craggy gyro]

@celest shadow 🤔

[celest shadow]

No information in this regard.

[craggy gyro]

k

[abstract dust]

Sayın Pubg Yetkilisi,

5 Nisan 2022 14:00 - 15:00 saatlerinde arkadaşlarımla oyun oynarken maçın içinde haksız yere ban yedim,

Ben 38 yaşındayım çocuk değilim,

Bu oyundan para kazanmıyorum yayıncı değilim,

Zaten zar zor 1-2 leş alan bir oyuncuyum,

Tüm maçlarımı izleyin, ben asla kesinlikle hile yapmadım, nasıl yapıldığını da bilmiyorum.

Son maçta olanları ayrıntılı anlatıyorum:

Paraşüt lideri ben seçildim, atlayış yapmam gereken bölgeye gelirken net gitti, sonra geldi, bu yüzden berbat biyere atladık. Hatta mesajda "net gitti kb" yazdım ama "net" kelimesini sansürledi, "net gitti" demek "Internetim kesildi" demek. İşaretlediğim yere giderken bot denk geldi arkadaşımla yumrukladık o öldürdü, sandığı ona bırakıp işaret yerine koşmaya devam ettim. Bir bot daha denk geldi onu da yumrukla ben öldürüp sandığındakileri aldım. İşaret yerine geldiğimde arkadaşlarım benden önce birkaç kere düşman konumu attı. Sonra düşmanın kafasının ucunu ben de gördüm ve bende konum attım. Düşman arkadaşlarıma ateş ederken yanına çıktım ve bayılttım. Tam öldüreceğim sırada ban yedim.

Oyununuzu çok beğeniyorum.

Bazen bug oluyor, bazen de telefonumun rami yetersiz geldiği için ilk atladığımda suda yüzer gibi oluyorum. Ama son oyunda bunlar olmadı. Bu gibi şeyler yüzünden ban yediysem daha dikkatli incelemenizi rica ediyorum.

Ban sebebi "Oyun verisini değiştirme...."  yazıyor. Talep oluştur sayfasına girince dakikalarca siyah ekranda kalıyorum.

Oyun içinden size ulaşamayınca buradan yazıyorum

Bu olaydaki yapılan hatayı daha doğrusu bu olanların tamamını çok ciddiyetsiz buluyorum.

Severek oynadığım bu oyun tarafından iftiraya uğramış gibi hissediyorum.

Lütfen gerekli incelemelerinizi yapıp banımı kaldırmanızı rica ediyorum.

Şunu da ekleyeyim.

Ben kesinlikle hile yapmadım!

İsmim "YargıÇekici"
Id: 51495882376
(Turkish)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @abstract dust.

[brazen cradle]

Kindly stick to English on this channel. Refer to #735483472432594994 - 3.1 for regional communities.

[loud flower]

HELLO PUBG...My account was banned from the game for 10 years. I do not cheat. I think you have to check it manually please.i was pushing my rank on due europe and i reached conqueror. U can check my 250 game I HAD PLAYEDPLEASE SHOW ME THE REASON OF BAN THANK YOU ACC ID : 5317921711ACC NAME : ITS . BILAL

[polar marsh]

Please refer to the private message from @polar marsh for further information, @loud flower.

[manic knoll]

@loud flower @brazen cradle @celest shadow iphone 13 pro max 90 fps is lagging. pls fix it

[brazen cradle]

This has been notified and they will come up with a swift resolve.

[manic knoll]

It's been like this for 2 seasons. still have not found a solution?

[brazen cradle]

I understand, they are tirelessly working for a better gaming experience for you. Thank you for your patience.

[maiden depot]

Ban!

hello, my account was banned even though i didn't use anything! Please
review the ban! I didn't use a spam account. this is my only account on
which I have been playing for the fourth year! Please review the ban!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @maiden depot.

[pallid dragon]

Hey whats up with this is Pub blocked in Tokyo?

[brazen cradle]

Region and device ? Have you moved there recently from elsewhere ?

[pallid dragon]

Its my friends acc

I was trying to help him we were gonna play together and he sent this

[brazen cradle]

I understand , it’s not blocked there. Did your friend move there from a different location ?

[pallid dragon]

Yeah

He moved from the US to Tokyo

So he needs to switch servers

[brazen cradle]

Ah, ok. Is it an ios device ?

[pallid dragon]

Android

[brazen cradle]

And yes he might have to oce he logs in

[pallid dragon]

He says he did

[brazen cradle]

The device could be region locked. Ask him to check the device region and update it. And run a repair for the game in login screen. Tell me how it goes.

[pallid dragon]

Ok how do you check if the device is region locked

Sorry if thats a dum question

Is that in your settings or on the app itself

[brazen cradle]

Device settings, if he has made a change.

[pallid dragon]

Hes asking where :l

Sorry

[brazen cradle]

No question is a drum question

[pallid dragon]

Is it in Date and Time?

[brazen cradle]

Yes, General Management- date and time- region

[pallid dragon]

Ok well try I'll let you know if it works

[brazen cradle]

Restart device and repair game ones. Let me know how it goes. TIA.

[daring mason]

Friends, I've been playing metro royale for 7 8 days, but when I try to enter the game today, I get an error that you did not receive a beta test invitation, I did everything, it does not work, what happened to me?

[cyan citrus]

It means that the game mode is not available for you, @daring mason. You may try to contact the customer service in-game for further assistance with this.

[daring mason]

I can't contact customer service, when I write the subject, it redirects to another problem and the request is closed.

[cyan citrus]

This is not something we can help with through the community, @daring mason. As mentioned earlier, the game mode may not be available for you.

[daring mason]

what will i do now

do you know how i can talk to customer service

[brazen cradle]

The community discord team is not equipped to deal with that issue or request. Kindly contact in game support as they are best equipped to handle these issues.

[pallid dragon]

He is set to the current region he is in and its still not working, When he uses a VPN(Same region) and tries to sign in it works but when he turns off the VPN it doesn't let him sign in. He is unable to sign into a guest acc either

[junior birch]

Please refer to the sub-point 5.4 in #faq

[daring mason]

There is a problem, I can't talk to them, the request is closed.

[brazen cradle]

I understand. From what you’ve mentioned above. It looks like a region based issue. What is the sign in method he is using ?

[pallid dragon]

Fb

FaceBook*

[junior birch]

Is there an option to make a new conversation with the customer service?

[brazen cradle]

Ok, did he happen to activate guardian verification?

[pallid dragon]

On Fb?

I dunno what that is

[brazen cradle]

No, In game. Settings.

[pallid dragon]

I don't think he can access his game at all this is where he gets stopped

[winter wigeon]

Hi 👋 i try to register my team in pmco but this the second time we don’t receive the in game Email ?!

[brazen cradle]

Login screen. Any other means of login ? Or only fb ?

[pallid dragon]

He only has Fb as a sign in and he never used google play

[brazen cradle]

Head over to PUBG Mobile E Sports server regarding this issue .

[junior birch]

Feel free to send your inquiries in https://discord.gg/esportspubgm.

[daring mason]

I'm using a translation, there may be a mistake in that sentence

[brazen cradle]

Unfortunately at this point. We are running out of trouble shooting options.

[daring mason]

blıtz where are you from

[pallid dragon]

Yeah thats fine

[brazen cradle]

Did he try contacting in game support ?

[pallid dragon]

I might just give up on him to 😁

[pallid dragon]

No

Its only bots there anyways

[brazen cradle]

Let’s go ahead and do that at this point, shall we. See what can be hustled up.

[pallid dragon]

Ok I'll let ya know he'll have to do that on his own

Ty for the help

[brazen cradle]

Kindly use English on this channel. Refer to #735483472432594994 - 3.1 for regional communities.

[brazen cradle]

You are welcome

[daring mason]

When I do this, it makes me meet with artificial intelligence and when I write my problem, it keeps directing me to another problem. I cannot speak directly.

I can't speak directly, when she directs me to that request, she tells me the solution to another problem and closes the request.

[cyan citrus]

We will not be able to help you any further with this, @daring mason. You may try to contact the customer service by using different options available. As mentioned earlier, the game mode is not available for you.

[daring mason]

i'm sorry to bother you

😔

[rocky shadow]

Hello guys

I cant Register my Team for pmco because one of my Players "didnt reach Plat 1 for the past 2 seasons"

But he was crown master Last season

And is crown this season

[brazen cradle]

Feel free to send your inquiries in https://discord.gg/esportspubgm.

[daring mason]

could the beta test invitation have gone because i used the bug ?

[crisp venture]

Why i see this empty even when my emotes are full and when i click on empty it plays the emote.But it shows empty.How to fix this🥴 @brazen cradle

[brazen cradle]

This could be a glitch. Try shuffling the emotes in your lobby once and see if it’s still there.

[crisp venture]

@brazen cradle I removed all emotes and re arranged it but still i see the same .my device is ipad 6th gen and 13pro max in both device i see this issue😵‍💫

[sudden raptor]

@BLITZ⚡IRON#1111

@brazen cradle

I got scammed recently for my account

I cannot get access to my Gmail either

Can you ban that account ?

[compact oar]

Please contact customer service in-game.

[sudden raptor]

I can give you ss of the chats with the person

I did contact

But they said to contact Gmail

And I tried all I could I couldn't gain acess

I want you to ban that account please

[jaunty stratus]

Who lives here in the United States?

[sudden raptor]

I can send you proof of ss

[junior birch]

As we cannot help with account related issues, the better way is to contact the customer service, @sudden raptor.

[brazen cradle]

Did you try selling your account and the stole it from you ?

[sudden raptor]

Yes that's what happened:(

But if it's against tos

[brazen cradle]

I understand. So it says empty but it works when you click it ?

[sudden raptor]

You should ban it

Atleast if I cannot get it back

[crisp venture]

@brazen cradle yes you are right bro.

[brazen cradle]

Please leave a report with the SS on #old. Please make sure to the include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording
TIA

[sudden raptor]

Ok so there is no way I can proof and get the account back ?

I can tell the uc amount and the friends I had in that account as well

Also I have a screenshot of payment I made through midasbuy

[crisp venture]

@sudden raptor if you have First payment receipt and 3month old payment receipt of your account then you can get your account back.I hope you have this two payment receipt

[sudden raptor]

I have uc payment

[crisp venture]

@sudden raptor Please contact customer service in-game for fast recovery of your account.Hope for the best

[compact oar]

The only account recovery option Google provides starts at https://accounts.google.com/signin/recovery
 (accounts can not be recovered through this user-to-user forum, and Google does not provide live support for account recovery).

[sudden raptor]

But I contacted them

They said to do the recovery

[crisp venture]

@sudden raptor Dont share your personal information here🥴

[sudden raptor]

But the scammer changed the recovery email id and recovery password

[crisp venture]

@sudden raptor Do what i said if you have all the information of your account which pubg asks from you then you will get your account.Dont worry better to start your conversation with pubg customer service

[warped zinc]

Copyright strikes

[sudden raptor]

But they said to contact gmail

How can I contact them again?

[crisp venture]

@sudden raptor Even my account was hacked and i had all the information of my account so i got my account back

@sudden raptor Their as process to talk to a pubg customer service staff

[compact oar]

Send your message in #copyright

[crisp venture]

From 100,90% people try to sell their account and gets scammed.and later on they say my account has been hacked lol🥴

[spark lintel]

ok i updated my ios version and suddenluy game is choppy along with touch lag

🙄

[brazen cradle]

Device ?

[spark lintel]

13 pro max

90 fps is also not working

[junior birch]

What is your iOS software version?

[spark lintel]

what is this mess lol

15.4.1

it might not be visible directly, i can feel the lag

oh its visible in first 2 swipes nvm

clear as sky in 2nd swipe

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @spark lintel. You can also submit a report in #old in compliance with the channel's pinned instructions.

[barren wigeon]

@junior birch hello dear, can we register pmco africa quali if we from europe?

[junior birch]

Feel free to send your inquiries in https://discord.gg/esportspubgm.

[brazen cradle]

I understand.. This issue has been reported earlier and please do send a report on #old. Please make sure you include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording
TIA

[spark lintel]

and what about senstivity issue in some 13 pro max?

is it reported? @brazen cradle

becasue the sens is so horrible, i am playing with the button that cannot be moved

[junior birch]

Please refer to this message, @spark lintel.

[spark lintel]

How would we know if there is no replies to the feedbacks

its more like a formality

0 replies regarding the issue i was having

[junior birch]

Please be patient as the community team receives a large number of reports every day, @spark lintel.

[spark lintel]

ok

[sonic swan]

Is there a server assistant?

[junior birch]

Yes. How may we help you?

[sonic swan]

in pubg mobile mena

in take block why

[spring grail]

Why is no one responding to emails?I've been writing since two days 😡

[sonic swan]

I'm going to wipe my pubg, thank you pubg

[sudden raptor]

Lol

[brazen cradle]

The in game support are overwhelmed with reports, they are working tirelessly to better the gaming experience for you. Wait for them to get back regarding your concern. Thank you for your patience.

[sudden raptor]

Can u ban the scammers pubg account atleast?

[frosty nimbus]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frosty nimbus. Remember to read through #faq before asking questions in the support channels.

[frosty nimbus]

Hello my name is TopツṨnṒwツ My account has been banned without varning or cause and I have not violated the terms and conditions of the game and I hope that my account will be returend and solve the problem This is my account ID 5308469665
I was playing together with two friends, and one of the two friends invited a friend of his until the team was complete
During the game he was moving alone and strange. After the second match And in match number three Move differently than normal,I reported it to support immediately After the match, After the match, the team left him I went to play with other friends In the meantime, i received a message from support that the report would be reviewed Then continue playing with other friends and after a short while, a message came to the account from the support Support that this player was cheating It was banned for 10 years Then i continue playing And after a long time, I closed the game Then after a little while, I want to play with my father, I find that my account has been banned for a whole year 365 days knowing that I abide by all the rules and laws I reported it and Leave the team However, why i am banned? I did not know. I like this game and my account. this makes me so sad. So Please unblock my account ASAP since I didn't violate any from terms and conditions.
Thanks.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frosty nimbus.

[brazen cradle]

Did you sell your account to him and get scammed ?

[sudden raptor]

Yes I said

[vagrant tulip]

You're not muted or banned.

You're already in the server you just need to wait 10 minutes to be able to type

[sonic swan]

No, you blocked my server account

[vagrant tulip]

You're literally in the server

You may contact me privately with your issue.

[sudden raptor]

I am not asking for my account back