questions

[brazen cradle]

It’s important to plan a revive inside the safe zone.

[young plinth]

<@&481161015728406538>

<@&481161015728406538>

I am frustrated

As I was rank pushing and climbing up a roof top

I fell down from the door and fell 2 ft

But got knocked

I am very upset

Pls reply

[cyan citrus]

Do you happen to have a video recording of the issue, @young plinth? Please do not mention the moderator role unless there is an exigency or emergency related to this Discord server.

[young plinth]

Like doesn’t make sense

[vagrant onyx]

@young plinth like this ?

[young plinth]

Nono I was climbing up a door to the rooftop

And I fell down

2 ft

But got knocked form ti

From it

[vagrant onyx]

Bro i got this happen me many time if i had video record you will get crazy of what about to see

( its happen cause of ping get high after each 1 second so the game gltich you )

[young plinth]

😭

Kd drop to 4

[vagrant onyx]

1 of the reason this happen cause of high ping get high after 1 second ( mostly cause of wifi connection )

No 100% fix for this @young plinth

[young plinth]

Rip

[vagrant onyx]

@young plinth i was in road driving than the game render me to the other side on near houses after 1 second

( if you see video you will laugh)

[young plinth]

Lmao

[vagrant onyx]

@young plinth also after new update there is parachute gltich ( like the 2 video showing above )

They said they fixed it on patch note update

But its still happen after patch note update

[azure skiff]

But u can see the recall is in outside añd the range of landing toõ lower 😓

[young plinth]

Oh ok

[azure skiff]

It doned also with me i was playing livik and i was landing my player falling back .@vagrant onyx

[azure skiff]

Like this

[vagrant onyx]

@azure skiff ya bro like i said

They was a patch note update in 25 march Said they fixed the parachute distance but its still happen after patch note update

[azure skiff]

Yeah😓

[toxic tulip]

Pls help me 😭😭😭

[brazen cradle]

Have you requested for the code more than 3 times in the last 24 hours ?

[hushed fable]

I did not receive code

I did not receive code

[toxic tulip]

No

I can’t use me verification code

.

[toxic tulip]

Pls help me

[crisp venture]

@toxic tulip Once repair the game and see hope it fixes your issue

[compact oar]

Make sure it says success ingame when you ask for the otp code.

Please feel free to provide your feedback regarding Metro Royale in #old.

[night cloak]

Why is pubg taking my uc

I didnt do anything

[steady sky]

Hi

[hushed fable]

error

[night cloak]

Closing the app causes it instant full close. (game restarts)
this this part of game or my phone setting thing ?@compact oar @brazen cradle

only support topiced conversations allowed here delete and use this chat for support only please otherwise go #chat or #pubg-mobile

[compact oar]

If you have made unofficial or illegal purchases in the past, UC will be deducted until the total amount has been recovered. If you believe that your UC was deducted from your account unfairly, please contact customer support in-game.

[night cloak]

What does unofficial mean

[night cloak]

example "unofficial server of this game" this server isnt created by owner of game

so either its fanpage of something or idk

@thin halo

[compact oar]

Please try again the next day and see if you could receive the verification code. If you're still unable to receive the code, please contact the customer service in-game for further assistance.

[toxic tulip]

Is normal

[mental dirge]

I have the same problem, only the code does not come to the mail, I write to support in the game and they close the conversation and write that I need to contact my account, but how can I enter if the code does not come? very poorly thought out system

[toxic tulip]

😭

[brazen cradle]

Un authorised third party UC purchase. Only PUBG Mobile in game micro transactions and MIDAS BUY are authenticated way of acquiring Unknown Cash.

[brazen cradle]

Check setting on device or having the app closed for a long period of time might close it.

[night cloak]

So play store is unauthorized??

[clever junco]

what is this i havenot team up with any one

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @clever junco.

[compact oar]

If you believe that your UC was deducted from your account unfairly, please contact customer support in-game.

[meager pumice]

Do custom matches are calculated in "Match Played" section?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brazen palm.

[brazen cradle]

No bro. Only the matches in career results count towards it.

[meager pumice]

Thanks

[brazen cradle]

You are welcome bro.

[brazen cradle]

Careful who you ply with. Remember , Your account is your responsibility.

[long harness]

Region change issue

Send me pubg mobile contact email

[brazen cradle]

Stick to English on this channel bud. Refer to #735483472432594994 - 3.1 for regional communities.

[long harness]

Pubg mobile contact email

[brazen cradle]

Contact in game support for further help.

[long harness]

Pubg mobile contact email send me

[celest shadow]

For account-related issues, please contact the in-game customer service for further assistance. You may refer to subpoint 5.4 in #faq for further instructions on how to contact the customer service.

[storm flume]

Please avoid going off-topic, @crisp venture. You may have unrelated conversations in #chat.

[inland plank]

hello

i need help please

[celest shadow]

Hello, how can we help you?

[inland plank]

i cant unlink googel play

sir

[celest shadow]

One social media account which is currently not logged in, and which has been linked for 21 days or longer, can be unlinked if a total of two social media accounts are linked. The unlink request takes effect 7 days later, provided that you have not attempted to log in with the unlinked social media account during this period.

[inland plank]

My account was stolen and I want to cancel linking Google play

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information.

[next root]

My google Play Games account is Already hacked and Now He Hacked my Second Account Too
ID:5359803526

[inland plank]

I did, and they didn't give me the right solutions.

[limpid nest]

hello, my account 5795555745 was illegally blocked. never used cheats. Passed the test at the talent championship. Game errors also did not use!

@celest shadow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limpid nest.

[inland plank]

the problem is two days after the cancellation of the link a message appears failed to cancel the link

[toxic tulip]

Pls help me 😭

[brazen cradle]

What region are you in ?

[toxic tulip]

Europe

[brazen cradle]

Specific ?

[toxic tulip]

France

[brazen cradle]

Right, Did you check and recheck the login method and your login credentials? If they are correct ?

[toxic tulip]

Yes

[spiral zodiac]

Does it support 90fbs Infinix HOT 11S

[celest shadow]

Please contact the in-game customer service and the support of your compromised social media account for further assistance. You may refer to subpoint 2.8 and 5.4 in #faq for further information.

[storm flume]

Please refer to this channel's pinned messages for further information, @spiral zodiac:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please do not use languages other than English, @echo robin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Please answer the questions that is related to your issue. You will be redirected to a support agent once you do.

[brazen cradle]

Check the pinned messages for devices that DOES NOT support 90 fps. TIA

[toxic tulip]

Yes

[brazen cradle]

Do you use VPN ?

[next root]

My google Play Games account is Already hacked and Now He Hacked my Second Account Too
ID:5359803526

[toxic tulip]

No

[brazen cradle]

Check if the device and security of the device is compromised ?

[brazen cradle]

At this point am guessing your connect is stable ?!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @echo robin.

[celest shadow]

Please refer to my message here:

#questions message

[toxic tulip]

My connection is stable

[brazen cradle]

I don’t see why you have issues logging in. Contact in game support if all the above criteria is met and you have done all the troubleshooting.

[next root]

They are asking me for exact registration date.
How do i know the exact registration date since my account was registered in 2019.

[toxic tulip]

Oh 😭

[brazen cradle]

Didn’t you say it was your Google account that got compromised and you weren’t successful with the google customer care in retrieving the account ?

[next root]

Yes Now My facebook Account got hacked too😭😭😭

[celest shadow]

If you were unable to log in with your e-mail address or phone number, please use the social media account that is linked with your PUBG MOBILE account instead.

[brazen cradle]

Please check your device for any safety breaches. Note: Google has officially announced that there is an update for their chrome browsers as they suspect a breach. Run a security check and check for breaches.

[brazen cradle]

Providing the requested information is the only way you could help in retrieving the account.

[celest shadow]

Yes, this information is required for the support agent to verify whether you are the owner of the account. You may be able to find your registration by checking the application link date on your social media account or when you first downloaded PUBG MOBILE on your app market. The Anniversary Recap event provides you with the date you first started playing PUBG MOBILE.

[next root]

They are asking me again and again my account registration date..Which i have already forgotten..

[toxic tulip]

I don't have a social media connection

[brazen cradle]

Read pistons response in finding the date. Check when you downloaded in app market.

[vagrant tulip]

Go to the anniversary event recap it's written there

[wanton lance]

I played metro royal ... then it hung, went out, went in ... the inventory is empty, everything disappeared somewhere .... return what was Or let me talk to a person, in support with a bot it is not possible to solve the problem Ska where is some manager so that you can explain the problem to a person, not a bot

[brazen cradle]

I don’t know much about Metro Royale. But , Is it possible that they killed you and took your stuff.

[wanton lance]

I played the "battle on the front line" mode

in this mode, the entire inventory is in place even if you were killed... only what was in the backpack disappears

there is not much missing, but still I can't play because I'm completely naked and there are only 200 meters of currency left ((((

armor level 5, helmet and backpack level 6, mk14 (improved) with body kit

[meager pumice]

Where i can find "tier overwiew" section?@brazen cradle

No man i mean for all seasons not for this one

[brazen cradle]

Profile pic- statistics

[next root]

Thank you So much for helping me i found my exact registration date

[meager pumice]

Yes but there is only statistic i need tier statistic

@celest shadow can u help us?

[wanton lance]

Thx for help

[silk burrow]

hey ,can i contact any admin that can help to fix my problem please ?

[brazen cradle]

Ah you mean the new graph ?

[brazen cradle]

Click on C2S5 - Cycle 2 - Cycle Stats
This is the closest thing I can find to tier overview.

[ripe flicker]

I have a problem with hashtags i can take my hashtag

[brazen cradle]

Could you elaborate?

[ripe flicker]

What ?

I don’t understand

[robust adder]

Hello, I need help. My YouTube channel has been notified by PUBG Mobile. The channel will be deleted after 7 days. Please help

[compact oar]

Please use #copyright

[robust adder]

#copyright Hello, I need help. My YouTube channel has been notified by PUBG Mobile. The channel will be deleted after 7 days. Please help

[compact oar]

I mean send your message in #copyright

[robust adder]

Ok

[meager pumice]

Yes

[meager pumice]

Oke i will check now

[meager pumice]

Thats what i want to find thank you💙

[green agate]

Hello, can you tell me your issue?

[silk burrow]

the unlinking account doesnt work

[green agate]

This feature should let you change the email linked to your account, can you explain the specific part about it that is an issue?

[silk burrow]

i want to unlink account from social media and it cancel by itself

[granite leaf]

Is changing server affect my statistics?

[silk burrow]

and i havn't loged in using the social media that i want to unlink it

[green agate]

If you do not have access to the same social media account, then you need to contact customer service.

[green agate]

This can sometimes cause issues, yes. Some versions are separate.

[silk burrow]

umm can u pull me to a voice room to share screen and show u ?

[green agate]

Are you not receiving a verification email or code?

[silk burrow]

all the social media linked are mine and have all the codes but it refusing to be unlinked

[green agate]

Then yes, you need to contact customer service or try again at a later time.

[silk burrow]

i already did but im talking with the bots and bots doesnt help

[granite leaf]

So, before, my server is Asia, I'm at diamond 4, my kd is 1.27, most kill is 8, then I changed my server, and then, bamm, this happened

[green agate]

I recommend the main menu customer service rather than the log-in menu one, as the main menu is more centered.

[silk burrow]

ty for help i'll try it

[granite leaf]

But when I look at this part, it says that I'm at Diamond tier.

[silk burrow]

@green agate can u tell me how im supposed to talk with them and not with bots ?

[green agate]

After you go through the selection of prompts, you will receive an introduction message from a support representative.

[tardy marsh]

I am waiting for your reply to help me did you forget me? @cyan citrus

[strange jackal]

I have a problem that I can not paste the sensitivity of the game and it has not changed

[cyan citrus]

Sadly, I still did not get any update for your issue. If you are still facing the same issue, you may contact the customer service through inside the game.

[silk burrow]

hey , can u tell me how i can contact support in game and not the bots :/

[cyan citrus]

To start with, please try to do a Routine Repair of the game from login menu and restart your device. If the issue is persistent, submit a report of the issue through #old in compliance with the channel's pinned instructions.

[tardy marsh]

I have already contacted customer service inside the game

[granite leaf]

OK , thanks. I didn't know it's such a bad idea changing server🙃

[cyan citrus]

Can you please add more details about the issue you are facing?

[cyan citrus]

Can you share a screenshot of the last response from the customer service?

[tardy marsh]

But it's in Arabic

[silk burrow]

the issues is i cant unlink my social media account it start at 7 days and in next time i open the game it doesnt get unlinked

[cyan citrus]

It is fine.

[cyan citrus]

Got it! Please try to do a Routine Repair of the game from login menu and attempt to remove your account.

[strange jackal]

I have a tik tok channel
My work and content is to help the players and post updates and your help. Everyone asked me to solve this problem. They can't paste the sensitivity of the game.

[silk burrow]

i've try it still didnt work and the devices that was logged in from my account still visible

[strange jackal]

I have a tik tok channel
My work and content is to help the players and post updates and your help. Everyone asked me to solve this problem. They can't paste the sensitivity of the game.

[cyan citrus]

Please share a screenshot of your in-game Basic settings.

[cyan citrus]

Which one of these is the last response?

[cyan citrus]

You may submit a report of the issue through #old and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[silk burrow]

i've tried to log out from all from all devices but it didnt work

[cyan citrus]

Did they close the conversation after that?

[cyan citrus]

What is your country?

[silk burrow]

lebanon

[ornate leaf]

@cyan citrus can y’all please get rid of this tier matching bs? Or at least make it to where people can select to match with same tiers!

[tardy marsh]

No

[ornate leaf]

@cyan citrus make it an option like y’all did the safe or hot drop bs!

[tardy marsh]

I tried now

[cyan citrus]

Got it! As there are still 6 days left to remove your social media account, please give it another try and see if it will make any difference. If the issue happens again, try to log into the account with a phone device, do a Routine Repair of the game and attempt to remove your account again. Make sure that you do not log into the account during that time with your Facebook account.

If the still persists, please contact customer support in-game for further assistance or submit a report of the issue through #old in compliance with the channel's pinned instructions.

[silk burrow]

ty

[strange jackal]

can I help you? I am an older player with a lot of experience in the game. Most followers do not understand English. I have a Tik Tok channel. Post updates there. We receive opinions, complaints and suggestions, and I present them to you and I answer them after your response.

[cyan citrus]

Got it! Thank you. Please make sure that you provide as much details as possible to the customer service and make sure that you attach the video recording as reference. If the issue still persists after the basic troubleshoot steps recommended by the customer service, let them know about that. If there is no solution until then, please share another screenshot of the last response from the customer service. It would be preferable if it will be in English.

[cyan citrus]

Do you wish to help the players the in your native language?

[cyan citrus]

You're welcome!

[night cloak]

@cyan citrus

still need a good help

[tardy marsh]

Okay , Thank you

[cyan citrus]

Please make a video recording of the issue and share it here.

[cyan citrus]

You're welcome!

[sterile idol]

Hello guys, I have one question regarding my pubg mobile account.

I will register with my team for the upcoming pmco qualifiers but I have one issue with the account, I can’t join any crew and apparently it doesn’t let me play all-talent championship

Would I have the same problems in the pmco qualifiers or not?

Thanks in advance!

[cyan citrus]

For any questions or feedback about PUBG MOBILE Esports, please feel free to use the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @sterile idol.

[strange jackal]

Yes
Because most of them do not know only the Arabic language in the Middle East, and it is difficult for them to reach you and submit their suggestions and complaints about the game. Do I have the right to help you work with you? I am fluent in English and Arabic. Their possession is wide within the game

[vital violet]

I need some help, so yesterday I was trying to gift my partner one of the new Lamborghinis but it didn’t let me; instead it said “must first own a sports car.”, there’s nothing under the requirements that states that. Not that it’s important to the matter but both him and I already have McLarens and teslas which would fall under the category. I’m a little frustrated because I wanted to surprise him and still do but I don’t understand why the issue in the first place. I’ve attached a screenshot below to show what it says

[vagrant tulip]

It is stated that you should have the same finish (skin) to gift it.

[vital violet]

That makes no sense, then what about the people who are doing giveaways and don’t have it but will be gifting it?

[vagrant tulip]

Point 2

[vagrant tulip]

They should have it.

[cyan citrus]

You may refer to #735483472432594994 sub point 3.1 for regional communities. In your case, you can join PUB MOBILE MENA Discord server.

[vital violet]

That sucks because this was never a thing for the previous collaborations such as the McLaren and koenigsegg

Thank you though

[vagrant tulip]

It was for the Koenigsegg, It was implemented after the McLaren.

[vagrant tulip]

You're welcome.

[gilded quail]

Hello, I tried to unlink my Twitter account but it keeps resetting (2 weeks of attempt)

[cyan citrus]

Hello! Please mention your device, @gilded quail.

[gilded quail]

iPhone 12

[cyan citrus]

Got it! To start with, please try to do a Routine Repair of the game from login menu and try to remove your account again, @gilded quail.

[gilded quail]

Ok

[storm flume]

Please do not use languages other than English, @vernal pollen. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[vernal pollen]

why don't I have a region selection in the account settings tab, only a change of server?

[cyan citrus]

The option to change your region may not be available for your account. This happens when your account is registered in European Economic Area (EEA), so you will not be able to switch your region due to General Data Protection Regulation (GDPR). You may try to contact the customer service in-game for further assistance with this, @vernal pollen.

[graceful cloud]

Welcome
Anti-fraud management
My account was banned for a week and my rank was returned to Bronze without any reason and I don't know the reason. I got to know someone through random games and he became my friend and he didn't tell me that he uses programs that violate the rules of the game. I didn't know. Please retrieve my account because this is unfair. Category
ID account
5840888622

[polar marsh]

Please refer to the private message from @polar marsh for further information, @graceful cloud.

[vernal pollen]

what happens if i press disagree?

[cyan citrus]

If you select Accept, nothing will happen. If you select Disagree, it will prompt you to delete your PUBG MOBILE account, @vernal pollen.

[brazen cradle]

You are welcome broski

[vernal pollen]

but I just want to change the region (@cyan citrus

[cyan citrus]

You cannot do that if your account is registered in EEA, @vernal pollen. This is a legislation issue and not something we can help with.

[vernal pollen]

and even support PUBG M, can't help me ,@cyan citrus ?

[remote quartz]

I just lagged out of a metro royale game within 2 mins of being in the game, tried to join back and it wouldn’t let me and now it’s taken ALL of my gear what am I supposed to do now?

[cyan citrus]

Unfortunately, no.

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[remote quartz]

Ok

[vernal pollen]

Okay, thanks now, @cyan citrus

[cyan citrus]

You're welcome, @vernal pollen.

[remote quartz]

Can you tell me where to do this in game? As I only play metro royale so I’m not familiar with the game too much

[cyan citrus]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @remote quartz.

[remote quartz]

Ok Thankyou

[cyan citrus]

My pleasure!

[rigid gate]

anyone can help me!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rigid gate. Remember to read through #faq before asking questions in the support channels.

[rigid gate]

I can't login to my account

[cyan citrus]

Please add more details about the issue you are facing, @rigid gate.

[rigid gate]

When I log in I get this message and this number is not mine

[rigid gate]

.

[hybrid whale]

What should I do if someone cheated on the crew of the previous all tallent

And now I can't register

@cyan citrus

@static sleet

And He's no longer in the crew

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[cyan citrus]

Players that have history of cheating or players that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

#news message

[wind echo]

how to fixed it

any one can help!

[compact oar]

You may visit the official website or Discord server of Gameloop for your problem.

[low mason]

zeynab How are you

[wind echo]

okey thanks

[long harness]

How to i unban my pubg global id

[polar marsh]

Please refer to the private message from @polar marsh for further information, @long harness.

[night cloak]

Hello

I have a video of a team cheating.

[compact oar]

Please report cheaters through the report feature in the score/spectate section at the end of every match. You can also submit a report through a form in #faq subpoint 5.1.

[night cloak]

My account number 36 on the Europe squad .

[night cloak]

Top 36

[brazen cradle]

Please stick to English on this channel. Refer to #735483472432594994 -3.1 for regional communities.

Please stick to English on this channel. Refer to #735483472432594994 -3.1 for regional communities.

[nocturne sequoia]

Hello. I need help with my account. My account has ben hacked and support delete wrong account. Now I cant login with my social media. Please help

[storm flume]

Please contact the customer service for further assistance, @nocturne sequoia. Refer to subpoint 5.4 in #faq for further information.

[nocturne sequoia]

I need to contact to a live human. Auto robot answer not helpful 😦

[green agate]

I recommend the main menu customer service rather than the log-in menu one, as the main menu is more centered.

[topaz arch]

R u kidding?

[nocturne sequoia]

I can to connect to main menu? if I cant to login with my social media account?

[cobalt prairie]

Hi, I am having an issue where the only map I can match for is Erangel, Erangel Event, or Livik Event. The error began once I reached Ace tier. I cannot enter Miramar, Vikendi, Karakin or Sanhok. I have watched the wait time cross 30 minutes. Nothing.

My friends, who are Crown tier have no issue matching. However, if they are in a lobby with me they will not be able to match.

Any solution to this?

[brazen cradle]

Please contact in game support. TIA.

[brazen cradle]

Are you using Gameloop/Emulator ?

[nocturne sequoia]

How I can this do? I find only auto robot support. And sorry my English is not prime language

[cobalt prairie]

No sir, iPad Pro 2021.

[brazen cradle]

Ah, Region ?!

[cobalt prairie]

USA

I have attempted deleting and downloading the game and all packages. No solution,

[brazen cradle]

I use to face similar issues and I used play from EDT (Florida). I’d suggest try a couple of TDMs and switch between solos and squads.

[cobalt prairie]

I am located in Florida. I am not sure what you mean. Switch between? Could you elaborate. Thanks again.

[gilded quail]

I did this, I have to wait 7 days again. Is there a way to skip this process since I already waited 2 weeks?

[brazen cradle]

I was facing the same thing when I was playing from Florida. Play a couple of TDMs. Play 1 or 2 solo matches and try switching to squads.

[brazen cradle]

Just so we are on the same page. Selected region is NA too yeah ?

[cobalt prairie]

I will try this. Thank you.

[cobalt prairie]

Correct

[brazen cradle]

Hope it works.

[brazen cradle]

Righty then.

[nocturne sequoia]

can someone help?

[brazen cradle]

Replying with the right response pertaining to your issue usually gets you the solution you are looking for. If you have already reported. The agent will get back to you at the earliest. Thank you for your patience

[cyan citrus]

Unfortunately, no.

[gilded quail]

Got it, thanks

[cyan citrus]

You're welcome, @gilded quail.

[nocturne sequoia]

Their said rate us to star. And sorry cant help. 😦

[brazen cradle]

Unfortunately, In Game support team are the only ones that can help your situation.

[rose swan]

Hello, Pubg mobile team. I am tired of this now. I explained to customer service about my problem almost 10 times and they didn't understand. My problem was that in my account I couldn't see a Give option to gift a car to my friend. OK, I owned the car first but still it's not coming to uninstall and repair it too but still it's not coming up also My friend doesn't have that car also we both met the requirements I tried everything please fix this bug I am tired of explaining to the customer service they just giving me damm non-scene reason that if your friend owns the car you will not see it but I can gift to any person who is in my friend list the Give option is not coming please help me out its been so many days now Thank You <@&481161015728406538> please from my side humble request can you talk to the customer service @lime juniper sorry for tagging you but its imp to notice it Please see the attached photo thank you ..

here are the reasons what they are saying I have a problem with the bug they are saying something else

[dense pier]

My account has been hacked and I want to decipher the hack link .... I was using a Gmail account and a Facebook account. My Facebook account was hacked and entered into the game and linked the account to another account. The hacker contacted me on WhatsApp and asked me for money to recover my account... Attached in this mall a video of the conversation between me and the hacker and also attached all bills for purchasing UC from midasbuy and pubg-4u. Please help as soon as possible and I am ready to provide all the evidence required to prove my Property of the account...... my id is ( 5269627509 ) my gmail account is ( [e-mail] ) please help my

[vagrant tulip]

Did your account get banned previously? Any duration

[covert shard]

Fix ur game really Well this sucks ass was in lobby an server timed out an lost all my level 6 an refinned weapons -_- in metro

[dense pier]

iam from egypt please help me

[vagrant tulip]

Contact customer support ingame for account related issues.

[rose swan]

@vagrant tulip Did you even read my msg ?

@vagrant tulip What's up there man ?

[vagrant tulip]

This could be from your end if not, you may report that in #old in compliance with the channel pinned messages.

[vagrant tulip]

I did I'm trying to figure out why the gift button is removed from your account.

Certainly it's not a glitch it's more of security concerns.

[rose swan]

What I have to do to get it back ? @vagrant tulip because I didn't do any thing that pubg automatically remove the button for the security concerns

[vagrant tulip]

If the customer support doesn't give you a clear answer about it there isn't any way to get it back.

Try your luck posting this issue in #old

[rose swan]

already did that first @vagrant tulip

[vagrant tulip]

Alright

[crimson parrot]

Can i ask something

I was playing a game solo in bonus challenge and i meet with players playing together against me i report them but they don't give them a 7 days. Ban

[gilded quail]

Is there a way to directly contact PUBGM?

[static sleet]

Through in-game, @gilded quail. Refer to subpoint 5.4 in #faq for instructions.

[worthy mist]

Does anyone know when the next UC Station is coming to PUBG Mobile?

[fair lance]

i want to restore my account pubg mobile my account was banned by mistake please fix the issue

ID: 5544988269
Username: 「Sir」ROMEO

Please PUBG 😭🙏🏻🙏🏻

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fair lance.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @somber kayak. We may otherwise have to mute you.

[quartz charm]

Can you guys please get a handle on this bs thermal glitch? It's ridiculous and isn't fair to the ones actually grinding the leaderboards

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @quartz charm. You can also submit a report in #old in compliance with the channel's pinned instructions.

[blazing badger]

Pubg you need to do something about your servers. My internet is stable but the server #had unstable connection. I lost my entire metro load out on the loading screen and it put me back in the lobby with nothing. You should compensate. Reporting feature in the game should do something about not just say #sorry.I am now seeing this issue with other players. If you are not going to compensate with metro cash or restored load outs you need to post something about unstable servers so people aren’t losing the gear they grind to get.

[storm flume]

Please contact the customer service for further assistance, @blazing badger. Refer to subpoint 5.4 in #faq for further information.

[blazing badger]

Yea-customer support in game gets you nowhere. Issue reported and says”hope you enjoy the game” I’m a paying customer

[rigid gate]

I can't reach the solution to the problem

[drowsy anvil]

Please someone help 😭 😭 😭

[mortal apex]

That is not related to PUBG MOBILE, @drowsy anvil.

We cannot help you with such.

[indigo pulsar]

guys what's the best way to increase merit cause its and i can't play ranked because of it

[brazen cradle]

Try not to kill any more team mates, it’ll automatically go up.

[indigo pulsar]

no my account has been hacked and i re take it from who stoled it but he get the merit of the account t 50

i need a sollution to get points fastly

[brazen cradle]

Play solo matches, every classic solo would give you 3 merit points I guess.

[indigo pulsar]

i play solo classic 3 games to get 1 point 🥲

[brazen cradle]

Try to be in top 10 to get 3 points

[indigo pulsar]

i got chicken dinner got 1 point

[brazen cradle]

Ah then it must be the new merit system. Get as much as chicken dinners you can. Great opportunity to improve your game

[indigo pulsar]

yeah i wanna know what that new system points how to get it in the new system

[brazen cradle]

That’s the only way. I think you can’t even play solo ranked rn ? @indigo pulsar

[indigo pulsar]

nope just unranked games

[foggy torrent]

Is there a place i can buy uc for cheap other than in game?

[brazen cradle]

Till you are 60 you can only play with unranked and vs AI.

[indigo pulsar]

yeah but ranked until 79

but the problem is i shoold play 3 games top 10

to get 1 point

that's too much 🥲

[brazen cradle]

Midas Buy is authorised by PUBG Mobile. If you are lucky, you can get discounts on it.

[brazen cradle]

No other way around this bud.

[foggy torrent]

Thank u sir

[indigo pulsar]

allright 🥲 Thnk u

[brazen cradle]

You are welcome ma’am.

[brazen cradle]

Good hunting

[compact oar]

Please report cheaters through the report feature in the score/spectate section at the end of every match. You can also submit a report through a form in #faq subpoint 5.1.

[hidden aurora]

Good afternoon. got a ban for something he didn't do. how to be?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hidden aurora.

[spark island]

có ai vn ko

[brazen cradle]

Please stick to only English on this channel. Refer to #735483472432594994 -3.1 for regional communities.

[deft narwhal]

it’s been almost a month now dealing with hackers on my acc which my social media & emails got hack and I followed the way the support asked. After 7 days I finally retrieve both of my social media account back and both would b unlinked i successfully link with a new ones but what happen is the hacker can get access through from my linked email which is a different email I use from the social media. Because of the newest update that allows everyone to unlink linked email now results in having me unable to unlink it because the email got fully dominated by them and the requirements needed. They could log in from there I believe that email got hacked overall and I can’t retrieve in any ways, linked phone number got removed as well. ( I can still log in with social media btw ) So I tried to reach out to support again and gave them the evidence like receipts on their requirements list but it takes time for them to reply few days ago. It was until yesterday or two days ago when I try to log in, I receive a 7 days ban on the acc so that’s why I can’t enter the acc to check on the support centre. This is because he already sold my acc around to a sec or third or fourth party unknown amount of users playing on my account. Today idk how maybe with parallel space again they successfully hacked my Twitter account AGAIN ( this is a new Twitter with a new email account ) so I’m thinking the next social media would be targeted to get remove and maybe he’s using the ban to wait for result to get my social media removed ( just my expectations ) I was so worried on the idea that if my account got ban for so many times and as what they mention 10 years ban would become the worst nightmare. Please tell me theres a way to fix this problem I have been sick on bed for a month now it’s so hard for me to always stay online and get myself more cancer cells. I have all evidence to proof that account is mine. Help

[south magnet]

HACKERS Battleground!. nice anti cheat HACKERS Battleground!. nice anti cheat kraftron, pathetic. fix your game before muting me here

[next root]

Hey

[vagrant tulip]

You need to send them the correct information so that they can help you.

[brazen cradle]

I understand you are frustrated. I went through the string of your messages. Please understand that this platform is like a community help desk where problems that doesn’t need bigger assistance can be resolved. This case is to be taken up by in game support , and all the social media links whos security was breached. There is very limited access to the things you’ve mentioned here for the team handling discord support. My only advice is to make sure you do a clean sweep of your devices, run a thorough security check on all connected social media and email links. Start it from the top and absolutely make sure you are armed to your teeth to protect and keep safe your account at all costs. Remember, your account is your responsibility.

[brazen cradle]

You found the date it was created and now what ?

[next root]

They are asking me for Purchasing Screenshot but there is No option

[compact oar]

Upload it to image hosting services like imgur and share a link.

[deft narwhal]

Thank you for the advice. I never stop doing that everyday and reach out in wherever is possible but it seems like they always have a way through using tools as what I heard.

[next root]

Can you explain it to me in easy words 🙏🙏

[night cloak]

There’s another thermal glitch

Why can’t y’all just patch all these glitches instead of releasing stupid skins no one cares about

[brazen cradle]

You are welcome. Hope everything works out

[compact oar]

If you can't send the screen shot, you can use imgur and share a link.

[brazen cradle]

Thermal glitch, Metro Royale ? They are swiftly working on a resolve. Thank you for your patience.

[crisp venture]

@brazen cradle Bro pubg has recently released a video on instagram about secondary verification.But i dont see any option for secondary verification in my account.

Region- Nepal
Device- Iphone 13pro max

[narrow monolith]

Hello. I can’t join/create in crew team. Why?

[brazen cradle]

Hey Bud, have you linked your phone number ? You can get verification codes when you activate secondary verification.

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[narrow monolith]

but I never use cheats 😦

[crisp venture]

@brazen cradle Yes i have already linked my email and Phone number but i dont see any secondary verification option

Once see this

@brazen cradle

[brazen cradle]

No , you won’t need it now. When you login through a new device. A verification code will be sent to your number that you linked. Once that is entered on the new device now that device is secured. This will prevent people using your account on new devices because they will not have access to the verification code sent to your phone number. I hope I cleared the doubt and answered your question

[compact oar]

Secondary verification option may not be available for your account, You can try to contact the customer service in-game for further assistance with this.

[crisp venture]

@brazen cradle Unable to get you sorry🥺

@compact oar Even i think so secondary verification is not available in my country.As per pubg instagram video its now official for all the countries i think

[brazen cradle]

@crisp venture you’ve linked your email and phone number , yes ?

[dry seal]

Pls help@brazen cradle

[brazen cradle]

Click on customer service on the bottom right corner of the screen and click on the correct prompts to get solution for this issue. TIA.

[crisp venture]

@brazen cradle Yes even you can review my screen shot that I provided you bro

[brazen cradle]

Alright, I’d seen it. When you use a new device to play pubg, PUBG will send you a code to the phone number you linked. You use that code and login on your new device. That’s how secondary verification works. Clear ?

[crisp venture]

@brazen cradle If i enable secondary verification on my account then if i login to another untrusted device then it asks for Sms code but i dont see any option to enable in my account

[brazen cradle]

The moment you link your email and phone number it should be enabled.

[compact schooner]

Hi team

[crisp venture]

@brazen cradle yes but i dont see any option to enable it i have contact customer service lets see what happens.The reason why i need to enable this because my account is more then 1200$ so i really need to safeguard my account.As my account was hacked before so i dont want to give any chance to hacker to hack my account again

[brazen cradle]

Perfect. There you go. Go get ‘em tiger. Absolutely true. Make sure you safeguard your account at all cost. PUBG Mobile is giving you tools to protect your acc, Use them to the fullest.

[crisp venture]

@brazen cradle Yes thanks bro♥️🦋

[river spade]

Is Pmco reg opened ?

[dry seal]

I change my rigon @brazen cradle

[main viper]

Need PMCO reg link

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[brazen cradle]

Head over to PUBG Mobile E sports server buddy

[spare mesa]

Hello everyone need support as I'm trying to unlink my social media account but its giving me some client version error

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[celest shadow]

Please update your game or perform a routine repair from the login menu.

[devout ginkgo]

@celest shadow some of us still don’t have the number option why?we want our accounts to be safe nit just people in America

[spare mesa]

My game is updated and i use gameloop

I contacted gameloop on their discord server but they reffered to you guys as its an internal issue of the game.

[celest shadow]

Two-factor authentication is active in most regions now. Please update your game.

[celest shadow]

Please perform a routine repair from the login menu instead.

[spare mesa]

Sure

[compact schooner]

@celest shadow

It sells PUBG Mobile and Battleground Mobile India gaming accounts on YouTube and Telegram. And scams people. please watch it
Video link -https://youtu.be/Mn4DqxI5S6g

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @compact schooner.

[flat meteor]

Is it possible to transfer bgmi account back to global version?

@celest shadow

[compact schooner]

Not submit 😒

[brazen cradle]

Unfortunately it’s not possible right now

[feral sluice]

What is the ban duration of teaming up with cheaters?

[shadow fox]

Hello! My account was banned by mistake for 10 years. Ban not on the device, but on the account itself

Nickname: KamGrayni7
ID: 547206472
Ban date: May 13, 2021
Device: iPad Pro 10.5 2017

Please help me deal with this issue. I love my account and PUBG…

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shadow fox.

[brazen cradle]

Differs. First warning, then tier reset and I guess long ban.

[olive dove]

You need to insert the channel unique identifier, as the one highlighted in blue in your screenshot, not the full URL.
Here UClNp5ZhpmQBlNSOo4aTS1ug, I think this identifies the channel that you are trying to report.

[chilly roost]

Hi! My account was banned for no reason for 10 years. Can you check what causes me getting banned?

Nickname: NRĖDrEaMĖMY
ID: 51259436086
Ban date: March 12 2022

Please help me deal with this issue. I love my account and PUBG…

[polar marsh]

Please refer to the private message from @polar marsh for further information, @chilly roost.

[tulip path]

5737087808 OTP problem

[tawny briar]

Hello @lime juniper i have come across a website which sell pubg mobile hacks they have a Instagram page and a website for it

[floral quest]

Where can i register for PMCO?

[night cloak]

I have a question, is there any help?

[crisp venture]

@chilly roost can you share a screenshot of Ban notice so that i can help you with it

[compact oar]

Please report online PUBG MOBILE cheating content through a link in #faq subpoint 5.2.

[compact oar]

You should ask your Question in Pubgm esports server.

[stuck quarry]

Hello Dear Team .. I Have Some Issues

Hello @lime juniper i have some issue regarding my youtube channel.. Tencent gave me 4 Strikes without any valid reason.. please help me... I request you eagerly please response as soon as possible

Hello @Error 403 i have some issue regarding my youtube channel.. Tencent gave me 4 Strikes without any valid reason.. please help me... I request you eagerly please response as soon as possible #copyright

[compact oar]

I mean send your message in #copyright

[meager pumice]

On pubgm official website

[agile thorn]

How to make my account log out from all device the option thing doesn’t work

[crisp venture]

You can just click on logot and select logout from all devices.This will logout from all the devices in which your account was logged in.I hope it works

[agile thorn]

doesn’t work for mine

[crisp venture]

@agile thorn Then better to contact customer support and they will sure solve your issue bro

[sterile briar]

hello @lime juniper
Can Teams from Bangladesh Participate in PMCO?

[compact oar]

You should ask your Question in Pubgm esports server.

[sterile briar]

link? @compact oar

[compact oar]

#community-news message

[wind flare]

Please can I use Korea account to play PMCO

[gritty jungle]

Am I supposed to finish this in one match

[compact oar]

You should ask your Question in Pubgm esports server.
#community-news message

[gritty jungle]

Like get 50 yellow coin in a match

[azure skiff]

It's possible i done this

[storm flume]

Please do not use languages other than English, @magic bramble. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[deep harbor]

Why don’t I have the option to gift the Lamborghini?

[echo fjord]

If i have 15 years old, it's a chance i can play at PMCO?

[brazen cradle]

On the nimbus island. If you spawn as a certain colour , collect coins as the same colour you spawned

[cyan citrus]

Please refer to the eligibility section of the official rule book for more information.

https://esports.pubgmobile.com/Documents/PUBGMOBILEOfficialCompetitionRulebookV1.2.2_clean.pdf

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[deep harbor]

Okay thank you 👍🏼 @cyan citrus

[cyan citrus]

You are welcome, @deep harbor.

[sacred dove]

Can anyone tell me what this message means as the player has not been banned ?

[deep harbor]

Customer service in game is no help, anyone know how I can fix the problem of not being able to gift the Lamborghini?

[tame creek]

How can I do my RP be displayed as Tier VI and not V?

[gentle wing]

😩 Game took away my partner and our synergy. We had over 10K synergy. We are best of best friends on game. She didn't remove me, defriend, or nor I her. There a way to fix it?

[outer kraken]

hi @lime juniper i think @knotty pecan, my main id was wrongfully muted for no reason. I hav proof that I have done nothing wrong

[polar marsh]

Please refer to the private message from @polar marsh for further information, @outer kraken.

[worthy magnet]

@lime juniper bot is acting funny. all three are me

[worthy magnet]

the information it sent me was about pubg ingame ban and then muted zidad account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worthy magnet.

[harsh sierra]

wow so just by saying b..... n it mutes you? context matter bot

@lime juniper help, thank you

@static sleet

[rustic quail]

When will PMCO Bangladesh 🇧🇩 registration start ⁉️

When will PMCO Bangladesh 🇧🇩 registration start ⁉️ @static sleet

[compact oar]

You should ask your Question in Pubgm esports server.
#community-news message

[spice comet]

Hello Admins,
Our team (Team Lag) played PMPL Africa qualifiers Main stage and came in 11th place, we would like to know if we need to register for the upcoming PMCO inorder to qualify for the next PMPL or are we getting an invite for any event?
Please bare in mind this information is crucial as we need to adjust our schedules accordingly.

Regards,
Safwan Manager of Team Lag

[compact oar]

You should ask your Question in Pubgm esports server.
#community-news message

[static sleet]

Are you inquiring why the @knotty pecan Discord user was muted from participating in this server?

Be reminded that the #questions channel is reserved for community support regarding PUBG MOBILE and not this server. You should have used #discord instead.

[deep harbor]

Customer service in game is no help, anyone know how I can fix the problem of not being able to gift the Lamborghini?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @deep harbor. You can also submit a report in #old in compliance with the channel's pinned instructions.

[deep harbor]

Already did that and nothing happens

[rough hearth]

Is there anyone i can ask for some clarification on something i am confused about thanks

[green agate]

Hey there, can you tell me your issue?

[rough hearth]

Can i post pictures in here?

[green agate]

If they are needed, yes.

[rough hearth]

Ok thanks

Someone we know in our community got reported and pubg came back with a message, and we cant understand if this player actually cheated

Can i post message from pubg, i have blacked out players name for confidentiality

[green agate]

They should have received a message when trying to log-in to the game.

[rough hearth]

Yes i do not know this person personally, but the person who reported them, so i cannot ask the player, but i along with others run a scrim and are not sure on what to do, because the punishment for said player was only - 20merit

Can i send you the pic so you can read?

[green agate]

As previously stated, you can send it if needed.

[green agate]

Although by recommendation, you should refrain from letting suspected cheaters participate in that kind of environment.

[rough hearth]

I understand, but i wanted to ask if it is a definite cheat gone on or just a telling off worded wrong, because of the deduction of merit only

[green agate]

Yes, this message means that the player has cheated.

If they put it in the message, then that means they have investigated the player's account.

[rough hearth]

Ok thankyou

Just to clarify they wouldn't of got that simply by blowing up a team mate etc

[green agate]

Griefing and hindering your own teammate's experience is also a form of cheating.

[deep harbor]

Customer service in game is no help, anyone know how I can fix the problem of not being able to gift the Lamborghini?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, . You can also submit a report in #old in compliance with the channel's pinned instructions.

[green agate]

@deep harbor

[rough hearth]

Ok thankyou

[deep harbor]

@green agate

[chilly heart]

Why am I getting this?

[strong vault]

@green agate remove @hexed flume from our voice

[green agate]

Are you trying to change the link on your account?

[strong vault]

He is insulting us

Pls and tnx

[storm flume]

As a general rule, @strong vault, we do not actively moderate the voice channels. Please use the built-in mute functionality for users that are disturbing. However, if you believe that someone is partaking to severe actions that violate the voice channel #735483472432594994, do not hesitate to use #discord for further assistance. Appropriate moderating measures will be applied upon the moderation team's discretion.

[chilly heart]

Yes I’m trying to unlink the apple. It was unlinking for a few days and no i went on to check it says failed

[green agate]

If the game is physically not letting you change your email, or you are not receiving the verification process, please contact the in-game customer service. This concerns your account's information and only they can help you.

[chilly heart]

Why can’t I send popularity?

[green agate]

Have you played for 15 to 30 minutes today and are you above account level 30?

[chilly heart]

Yes. I can only send the free ones

When i try sending a car or plane it won’t send

I’m gonna send a recording

[green agate]

Have you tried repairing your client and updating?

[chilly heart]

Yes

[nova cove]

can I have the latest 60fps supported device list please

[green agate]

For a list of unsupported devices of the 90 FPS option, please check the pins of this channel. @nova cove

[nova cove]

can I have the latest 90fps supported device list please

[ripe flicker]

How i can fix that i can’t ranked in my region?

[celest shadow]

To check your Royale Pass Profile, click on this option.

[ripe flicker]

@celest shadow

@green agate

[celest shadow]

You or your partner may have unfriended each other. Otherwise, the game will not automatically perform any of these actions. Please contact the in-game customer service for further assistance.

[vapid bough]

What??

I not hacker

[green agate]

In-game rankings can take some time to update, if you feel that this is an issue and needs fixed, you can feel free to put in a ticket with customer service.

[rough hearth]

Can i ask if switching devices does this also

[green agate]

Only customer service can change your account's information. Please refer to the in-game customer service.

[night cloak]

Hello, my name is Aboud. An account was accidentally banned, but I don't know why. I am old player of pubg mobile from season 3. I am requesting to reconsider my account, because an account has been banned due to an error. In my account I want to return to an account and enjoy it, but I play and recharge through it. PUBG has downloaded some nice outfits. I request to return an account so that I can recharge it and get new clothes. Please help me and reconsider my account. This is the ID 5258512319 of my blocked account.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[green agate]

Switching devices should not prove an issue, you just need to link to the same connection that your account uses.

[chilly heart]

Here you can see i sent a free bike and it sent

[celest shadow]

Please make sure that you have selected the correct region and country. This is indicated with “Me” at the left side of each category.

[chilly heart]

And here i tried sending cars and nothing sent

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vapid bough.

[brazen cradle]

This has been notified and you are second person I’ve seen with this glitch. Kindly attach this screen recording and send report in #old. TIA.

[paper orchid]

Hello who can help me with pmco registration questions

[paper orchid]

@static sleet

[brazen cradle]

Feel free to Direct your Questions towards PUBGM ESPORTS server.
#community-news message

[celest shadow]

Please refer to the pinned regulations of #copyright for further information.

[celest shadow]

Please refer to the pinned regulations of #copyright for further information.

[rain ravine]

İ need help about region

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rain ravine. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

You will automatically muted for sending a message in #questions that contains the word "ban". Such mutes are manually reviewed by the moderators and this is a measure against the large number of users who join the server and ask questions related to account suspensions in the support channels. Innocent members are sometimes affected, in which case they are normally unmuted within a couple of minutes. In the future, please try to avoid sending messages containing such words while communicating in #questions, and you will be safe.

[flat bobcat]

I have English set as the only language I want fellow players to speak - but at a guess, less than 20% actually do. How come I keep being matched with non-English speakers when I have set my preference to only be English?

[rain ravine]

Technical support in Pubg Mobile didnt helped me so i come here

[brazen cradle]

Because they set the preference to English without speaking the language or it’s English by default and they don’t realise it.

[green agate]

Is this regarding an account suspension?

Hello, can you tell me your issue?

[storm flume]

Please do not use languages other than English, @steep escarp. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[flat bobcat]

I did think it might be the default thing that comes in @brazen cradle . It’s honestly a bit silly, I’ve played for a few hours and not one player spoke English.

[rain ravine]

No its about region my region is Turkey now but when im trying to buy uc its says "please choose another region to recharge"

[brazen cradle]

Unfortunately, that’s the way cookie crumbles. There’s no other way to put it.

[tame creek]

Thanks.

[rain ravine]

Can anyone help about this issue?

[brazen cradle]

Where are you trying to buy UC from ?

[rain ravine]

İ tried on Pubg Mobile and Midasbuy

[brazen cradle]

Living In Turkey ?

[rain ravine]

İ live in TRNC (Turkish Republic of Northeren Cyprus)

[sharp sundial]

I have had this notification for several days, what could be the reason? "The server did not respond. Go back to the login page and try again"

[cyan citrus]

Please change your game language to English and share another screenshot, @sharp sundial.

[brazen cradle]

I understand. In Midasbuy try changing it to global and try purchasing UC. Let me know how it goes.

[brazen cradle]

Are you trying to login from Ukraine or Russia ?

[rain ravine]

İ tried it and it works but it cost too much money

[sharp sundial]

Here is the same screenshot but in a different language, there are no more screenshots because they won’t let me into the game

[cyan citrus]

Please mention your device and country, @sharp sundial.

[sharp sundial]

Region and country are Ukraine, but I live in Donetsk

[sharp sundial]

iPhone 11, Ukraine

[cyan citrus]

To start with, please try to do a Routine Repair of the game from login menu and reset your network settings. You can reset your network settings through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device and try to log into the game again. If the issue still persists, please change your DNS settings. You may refer to #faq 4.3 for further information, @sharp sundial.

[brazen cradle]

There has been issues in the regions mentioned. They have been notified. There will be a resolve soon. Mean time try troubleshooting with what Quendi has mentioned above and let us know how is went. TIA.

[rain ravine]

İ tried it and it works but it cost too much money

[harsh sierra]

yea so it hasnt been fixed. I face that issue daily.

[brazen cradle]

It’s more or less going to be the same considering tax and conversion rates. Unfortunately with limited ways of acquiring UC , that’s the best we can do at this point.

[celest shadow]

If you are still having sound issues in TDM, please submit a new report in #old.

Please remove your message in #copyright if you do not want to be muted. Thank you.

[rain ravine]

İ have 85 tl for Royale Pass i cant pay 200 TL

[brazen cradle]

In MidasBuy it is 81 TL, Is it not ?

[rain ravine]

Yes its 81 TL in Midasbuy but in Global region of Midasbuy its 200+ TL (15.00 USD) and i cant buy from Turkey region

[sharp sundial]

Resetting the network settings didn't help, I can't download the 1111 app because Apple banned downloads in my region, are there any other options?

[sharp sundial]

Any details on when the issues will be resolved?

[cyan citrus]

Sadly, I do not have any other solution for your issue. You may try to reinstall the game or contact the customer service in-game for further assistance.

[brazen cradle]

Some banks have restriction in Turkey to purchase UC from MidasBuy. Unfortunately there is nothing much that could be done at this point. Try contacting the bank customer care and see if you can go through the purchase via MidasBuy

[sharp sundial]

I tried, but they do not answer for a day ((( Savior for advice

[rain ravine]

İ did buy UC before from Midasbuy with same Card

[brazen cradle]

Unfortunately the community discord team is not equipped to know that information.

[brazen cradle]

And you can’t do it now ?

[rain ravine]

Yes its about my game region maybe its glitched

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently while they get back to you. Meanwhile, add much precise details as possible in your ticket.

[brazen cradle]

Then you should go ahead an contact in Game support with issues regarding the region. Make sure you select the correct prompts for the desired solution.

[rain ravine]

İ did but it didnt helped me and didnt connect to a real person

[sharp sundial]

I understand, thanks for your help

[brazen cradle]

Did you make sure that there is no precise region that you can select pertaining to the region you are in except selecting turkey ?

[rain ravine]

Yes there was a more region but i change it Turkey/Karadeniz/Samsun to Turkey/Karadeniz and also it didnt worked

[cyan citrus]

You are most welcome!

[brazen cradle]

I understand. Only in game support are better equipped to handle this better. Make sure you select the right response and prompts. TIA.

[haughty bridge]

@cyan citrus when I paste sensi code I sill get my old sensitivity why ?

@brazen cradle

@celest shadow

[celest shadow]

Please upload your new sensitivity to the cloud and copy the new share code through Cloud Management.

[haughty bridge]

Still I am getting my old sensitivity

@celest shadow

[next kite]

@celest shadow Dm, please

[storm flume]

Please do not use languages other than English, @ionic sentinel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ionic sentinel]

I want to know this account is banned for how long

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ionic sentinel.

[celest shadow]

Did you upload your new sensitivity to the cloud?

[celest shadow]

How can we help you?

[next kite]

i need ask u about pmco register

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[haughty bridge]

My friend shared me a code and when I try to apply it it’s not working

[celest shadow]

Do you have a screenshot of what the issue is?

[haughty bridge]

7075-5129-5509-9946-744

Now how to apply this sensitivity code

I pasted it in the search box and still got my old sensitivity

[celest shadow]

Are you referring to this?

[haughty bridge]

Yes

[celest shadow]

Have you tried performing a routine repair from the login menu?

[haughty bridge]

When I press on use layout I still got my old sensi

[haughty bridge]

Ni

No

[celest shadow]

Please perform a routine repair from the login menu. You will be required to log out to perform this action. The repair option is located at the top-right corner of the login menu.

[wide moss]

I pressed Agree to transfer my data outside the economic zone, this solution will harm my account@celest shadow

Will this harm my account

I pressed OK and nothing happened

[celest shadow]

No, but if you selected "Disagree", you will be prompted to delete your account.

[wide moss]

Thank you but I watched a video of someone who did this and his account was suspended

[celest shadow]

Not suspended but they will be prompted to delete their PUBG MOBILE account if they selected "Disagree".

[wide moss]

Thank you. I was afraid that something might happen to my account, but you reassured me. Thank you very much

@celest shadow thanks

And the last question, I apologize, will you get this picture for me, and I will not be able to access my account?

[celest shadow]

What do you mean?

[wide moss]

@celest shadow I mean will you come to this picture of me and refuse to log in to my accoun

[celest shadow]

Unfortunately, I am unable to understand you. What picture and can you please rephrase your inquiry?

[wide moss]

The picture says that you do not agree to the transfer of data outside the European Economic Area It is not possible to provide PUBG Mobile at this time and at the bottom delete the account

I pressed I agree to transfer data outside the European Economic Area, will this image appear for me and I will not be able to access my account or nothing happens

[celest shadow]

Yes, only if you have selected "Disagree".

[celest shadow]

Nothing will happen if you selected "Accept".

[wide moss]

Ok thanks

[radiant frigate]

Can someone Tell us something about the fix for 90 fps on iPhone 13 pro max? Since @lime juniper won’t answer at all for a lot of times? We we’re promised a fix in the 1.9 update and it îs still not fixed

[raven lichen]

What does downloading OBB Service mean?

[vagrant tulip]

You need to download the game from the Google playstore.

Please do not use any unofficial versions of the game or else you may get banned.

[devout ginkgo]

We updated our games no phone number link how come am in the netherlands. @devout ginkgo

[raven lichen]

Thats where I got it from @vagrant tulip

Should I delete and reinstall?

[real pagoda]

.

[raven lichen]

What is happening

[cyan citrus]

Your game files may have been corrupted, @raven lichen. Please let the download complete.

[raven lichen]

Ok

[cyan citrus]

The option to link a phone number may not be available for your account. You can contact the customer service in-game for further assistance with this.

[devout ginkgo]

@cyan citrus I contacted them and they said its not available in your country

But question is ?is it fair just to put security for accounts in some countries definitely not!we all spend money

[cyan citrus]

Then you should refer to their response, @devout ginkgo. We will unfortunately not be able to help you any further with this.

[devout ginkgo]

@cyan citrus these guys need to improve their services too .bad for business

[cyan citrus]

There are some regulations that can result in different account settings such as General Data Protection Regulation. Not all regions have same in-game events and account settings.

[devout ginkgo]

And let them stop ✋ posting on Facebook like it’s available to everyone let them mention countries

Anyway it is what its is

[copper verge]

HELLP PLS

[radiant frigate]

So no one answers, ok

[jaunty arch]

I can't create or join any crew
is someone know what's the problem ⁉️⁉️⁉️

[cyan citrus]

Please add more details about the issue you are facing or share a screenshot, @jaunty arch.

[carmine rock]

Hi , can somebody help me im not getting verification code from pubg when im logging with email , it worked fine untill yesterday.

[jaunty arch]

@cyan citrus

[cyan citrus]

Players that have history of cheating or players that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance, @jaunty arch.

#news message

[jaunty arch]

@cyan citrus but I didn't play any official tournament

[fossil nova]

@cyan citrus bro GAC logins are failed

[cyan citrus]

You may refer to my previous response again.

[cyan citrus]

Could you please elaborate?

[carmine dagger]

I play on EU from UK, usually get 20 ping, past few days constantlu getting 300 ping and above with the lowest being 170 ish, it's made the game impossible to play

Device: OnePlus 7t
ID: 53 6778 3018

[carmine rock]

quendi , u might have any idea why im not getting any verification code while im trying to login from email

[fossil nova]

Received GAC logins but they are giving errors when login

[carmine rock]

@carmine dagger i dontthink its a game issue , ping comes from ISp

[cyan citrus]

Please make sure that you have entered the correct e-mail, try again at another time or contact the customer service in-game for further assistance with this.

[carmine rock]

im trying the ingame customer service but im just getting "automated" messages

without being helpfull

[carmine dagger]

@carmine rock it never happened beforehand and my net speed is 9ms currently at the nearest measuring point

In EU

[cyan citrus]

If you're asking about PUBG MOBILE Club Open, you may seek assistance in the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm.

[carmine rock]

@cyan citrus is there any official email where i can contact customer support?

[cyan citrus]

The e-mail for customer service is: [e-mail], @carmine rock. However, we will recommend you to contact the customer service only through inside the game.

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to enormous number of requests every day.

[night cloak]

Infinix zero x pro
90 fps new update 1.9 ?

@cyan citrus

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

Tkanks

[urban pine]

I tried signing up before the 20th and it wasn’t working.

[cyan citrus]

For any questions related tp PUBG MOBILE Club Open, you may seek assistance in the official Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @urban pine.

[tardy sky]

my account was broken and I lost all my personal data because it was broken and all my links were deleted

Hallo

[storm flume]

Please contact the customer service for further assistance, @tardy sky. Refer to subpoint 5.4 in #faq for further information.

[stable bluff]

Will it support phone poco x3 pro snap dragon 870 90 fbs

[storm flume]

Please refer to this channel's pinned messages for further information, @stable bluff:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[calm mango]

hello can someone please explain me what is top % rank?
im in ace now and when look ok top 100 player i see my top rank 5% can someone explain me sorry for bad english

[cyan citrus]

What is your account level, @calm mango?

[wooden bear]

can i have a help?

i download metro royal but i cnt enter

why?

[cyan citrus]

What is the issue you are facing when trying to enter the game mode, @wooden bear?

[wooden bear]

when i need to enter metro royal i get this message

i alrdy have download this map

[cyan citrus]

This means that that game mode is not available for you, @wooden bear. You may contact the customer service in-game for further assistance with this.

[wooden bear]

How i can contact?

[unkempt hare]

<@&639889499718942720> <@&481161015728406538> : D hack

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @unkempt hare. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please refer to subpoint(s) 5.4 in #faq for further information, @wooden bear.

[finite pine]

hello, I have a problem, when entering pubg mobile with bluetooth turned on, the game crashes a couple of minutes after entering the game

[cyan citrus]

Hello! Please share a video recording of the issue you are facing, @finite pine.

[finite pine]

fine

hmm strange when recording stopped crashing how strange sorry for disturbing

[cyan citrus]

No problem, @finite pine. You can come back if you will face the same issue again.

[finite pine]

ok thanks

[cyan citrus]

You are welcome, @finite pine.

[night cloak]

Your Honor, I calculated that 10 years had happened because of opening the game. I was locking an account for a month when it was opened?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

Please refer to the private message from @polar marsh for further information, @royal mountain.

[drowsy jacinth]

Hello my name is My account has been banned without varning or cause and I have not violated the terms and conditions of the game and I hope that my account will be returend and solve the problem This is my account ID 5259395542

[polar marsh]

Please refer to the private message from @polar marsh for further information, @drowsy jacinth.

[carmine sinew]

Hola

Me acaban de robar mi Twitter

[polar marsh]

Please refer to the private message from @polar marsh for further information, @carmine sinew.

[naive wagon]

How can you view chat bans?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @errant rock.

[balmy aspen]

why i am unable to create an account ??

[warped cairn]

Is there currently any bug with the sensitivity code?

I try to apply my sensitivity code after switching the account, It shows shows the sensitivity of the code, but after I apply it, it doesn't replace the current one.

[fervent lichen]

how to use speed drift voucher for the lamboghini event

[safe knot]

how does one fix this error?

because pubg says it's from Apple's side and Apple says it's from pubgs side. Anybody that had this issue and was able to fix it?

[green sapphire]

Is there anyone who can legit help me in my account related issue?!

[brazen cradle]

Kindly stick to English on this channel. Check out #735483472432594994 - 3.1 for regional communities.

[compact oar]

You should ask your Question in Pubgm esports server.
#community-news message

[brazen cradle]

There are some people facing issues with sensitivity code and applying copied sensitivity code.

[brazen cradle]

When you do the spin, I’ll automatically be applied for discounts.

[brazen cradle]

This issue has been noted previously by a few. Kindly contact in game support for further assistance. TIA.

[brazen cradle]

What is the issue ?

[fervent lichen]

even when i dont have any uc?

[brazen cradle]

You need UC to spin.

[green sapphire]

My id is keep changing its server by itself and im unable to reach diamond tier whenever i complete platinum missions they pushed my back to platinum 1

[nova cloak]

Question in general, how long does it take for a top highlight to be generated?

[green sapphire]

More. I lost 600UC after updating to version 1.9. 😒😒😒

[fervent lichen]

gg i wont get lambo

[compact oar]

Maybe your account hacked.

[compact oar]

This process usually takes a while, but you will receive an in-game mail once the process is complete.

[brazen cradle]

Is it changing to random regions or one particular region ?

[nova cloak]

There usually is a little recording symbol near the match results, i dont see it anymore tho

[brazen cradle]

Few hours at the maximum

[green sapphire]

I have changed my password unlinked fb.

[green sapphire]

Randomly

[nova cloak]

Ok ty guys for ur help

[brazen cradle]

There is a good chance some one else logging in as Ms.Zeynab mentioned.
The recent security updates will show if the id is logged in from a different location. Did you notice anything out of the usual ?

[compact oar]

If possible try to link your phone number and enable secondary verification.
And log out from all devices.

[green sapphire]

Yes. Different outfits. Gun skins. And my uc keep deducting 5 to 10 daily.

[green sapphire]

Yes. I killed 7 people. Which i never killed in my life in a match.

[green sapphire]

Yes thats a good idea i will do it.

[brazen cradle]

Alrighty there is a very good chance that some one else is logging in at the same time. Change all the passwords for the linked social media. As Ms.Zeynab mentioned , link phone number. Activate secondary verification.

[compact oar]

Do you have 3rd link on your account?

[green sapphire]

No

[green sapphire]

Alright i will do this.

[green sapphire]

Thanks for the help. Atleast i got my answers. 👍👍👍u r the man.

[brazen cradle]

You are welcome bud.

[green sapphire]

Thanks zeynab. I will do this and will let you know. 👍👍👍👍

[steep sluice]

Guys please help how to delete an account I just want to play on one account and on PC and phone please

[hollow pumice]

Hi Icloud 3rd verification code delays too much to be recive in mail box

[unborn sentinel]

I need esports server of pubg

[cyan citrus]

You are already in the server: https://discord.gg/esportspubgm, @unborn sentinel.

[brazen cradle]

Just create a new id and link credentials you wish to.

[calm mango]

my level 74 why?

[cyan citrus]

Please contact the customer service in-game for further assistance with this, @calm mango.

[calm mango]

alright

[cyan citrus]

You cannot do that unless there is an option available to delete your account in your Basic settings.

You can join the regional communities through #735483472432594994 sub point 3.1, @night cloak.

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Here, @night cloak. Tap on that link in #735483472432594994 sub point 3.1 and you can join PUBG MOBILE Russia Discord server.

Here is the invite link, @night cloak: https://discord.gg/pubgmobileru. For your issue, you may need to restart Discord or update your client.

[dark mesa]

how to buy uc?

@cyan citrus \

[cyan citrus]

You can buy UC through inside the game or through the link below, @dark mesa:

https://www.pubgmobile.com/pay.

[dark mesa]

thanks

[cyan citrus]

You are welcome, @dark mesa.

[brazen cradle]

And MidasBuy is the only authorised store apart from PUBG Mobile through which you can acquire UC.

[dark mesa]

thanks

[brazen cradle]

You are welcome bud

[eternal yew]

hello very please someone help me my account was stolen

[brazen cradle]

Contact in game support for further assistance on this issue. TIA.

[restive plover]

hello Why does Xiaomi 11tpro not support 90fps

[brazen cradle]

If it’s on the list of devices in the pinned message. It does not support currently. Unfortunately we are not equipped to say why it doesn’t support, I’d guess because it doesn’t support minimum requirements to run the game on that refresh rate.

[restive plover]

But it is powered by Snapdragon 888

[knotty eagle]

I want help

Hello sir I am as a PUBG player from season 1 I play hard … and I my country in your gaming community I am allegation with hacker … even I do live on YouTube all those things but also no one even give me play and I am hacker without any proves sir <@&639889499718942720>

[jaunty obsidian]

Why can’t I make an account for pmco ?

[brazen cradle]

If you think the device met the minimum requirements, find the pin of the list of devices and fill the form to let them know and incase you see a prompt for 90 fps in game. You can expect it in the future.

[brazen cradle]

Head over to the PUBG MOBILE Esports server regarding this

#community-news message

[jaunty obsidian]

Link

[brazen cradle]

#community-news message

[pure flower]

Hi

Some one help to find out my yt channel

[restive plover]

where can I fill the form

[pure flower]

Recently tencent was strike on my yt channel without any reason kindly remove strike

Jigar bhai gaming
Name is my yt channel

[mild bolt]

Bruh my verification code isn’t working

It’s not sending

💀

[pure flower]

#questions Jigar bhai gami g

[brazen cradle]

#questions message.

[mild bolt]

😩someone tell me how to fix it

[brazen cradle]

Have you requested for it more than 3 times within 24 hours ?

[mild bolt]

No

It says completed

I checked my email I found nothing

😐

[brazen cradle]

Be sure to check spams and make sure you are checking the right email

[mild bolt]

Yea

I’ve checked spam

[brazen cradle]

What does it say when you request for the verification ?

[mild bolt]

Completed

🥲

[brazen cradle]

Go ahead and send a report on #old. TIA. I am sure they will look into it.

[mild bolt]

I can’t find link phone number

Where can I find it

[tough temple]

Good afternoon guys. I have problems with pubg mobile, namely, I can’t enter metro royale , and other guys are playing, but I can’t enter metro royale , I wrote to pubg support, but they didn’t answer. The problem itself is that when I try to enter metro mode, royale writes to me that mode is in beta test and I do not participate in it. Please help if my nickname is skr1ge

[brazen cradle]

Some regions linking phone number is not available yet due to region based restrictions.

[brazen cradle]

Metro Royale is restricted to certain players at this point. This has been notified and they are tirelessly working on a solution. Thank you for your patience.

[mellow warren]

I need some help in server they put me in Libya server but I am frome Algeria I want to play against Algerians

[strange jackal]

Did you change your server?

[mellow warren]

No iam in Europe server when I play in my friend account they put me in Algeria server but when I play in my account they put me in Libya server

[brazen cradle]

What is your selected region and where do you reside. ?

[mellow warren]

Algeria and I am in Algeria

[brazen cradle]

If you happen to play with friends from the same selected region. You’ll be matched in local servers. If you play with friends from different regions, there is a chance you are matched in a cross server.

[mild bolt]

Ok

[mellow warren]

Iam playing solo squad

[vagrant spade]

I can't play the all talent championship

[forest dune]

I am facing very high Ms from 1.9 update. My internet is very good. 250 Mbps. But still very high Ms. Not only on one device.on all devices

[jovial zealot]

Dear pubg my uc is deduct every recharge, but dont konw that is why

[brazen cradle]

It is on a 44 day cool down.

[brazen cradle]

Then you should be matched in an Algerian server

[brazen cradle]

Have you ever been banned or warned for any reason ?

[jovial zealot]

Waiting for your reply

[brazen cradle]

Did you do your guardian verification ?

Go ahead and do that. Basically that’ll ask your region and check for any restriction in your region.

[jovial zealot]

BITZ reply

[brazen cradle]

As the message says. It is being deducted as penalty. Because of a using UC obtained through in authorised means.

[jovial zealot]

But Iam purchase on playstore every time

[brazen cradle]

Which region are you playing from ?

[brazen cradle]

Have you purchased else where or has anybody gifted you any UC that you might have used ?

What was your previously selected region or what region did you select when creating your account ?

[jovial zealot]

Yar thats enough, now tell me how much penalty I want to pay it
Id 5307237499

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[brazen cradle]

Unfortunately I am not equipped to know that information, kindly contact In Game support for this x

[jovial zealot]

Want is next step of clearance, recharge uc for deduction or send paymwnt to pubg

[brazen cradle]

There could be a restriction due to Guardian verification. Go ahead and do guardian verification and see , because I know it’ll ask for your region when you do that.

[brazen cradle]

Recharge UC in game to pay the penalty till is done with.

[jovial zealot]

Ok

[brazen cradle]

You did guardian verification 6 times ???

Contact in game support regarding this, it is also noted people from Pakistan have been facing issues regarding region change.

[mellow warren]

Yes that's my problem

All this and still not matching

[brazen cradle]

Be more elaborate on this please

[mellow warren]

So when I play every game I enter it put me in Libya server (all players in the server are frome Libya) but I want to play with my country people

[brazen cradle]

Unfortunately they are better equipped to handle this situation better than us. If all fails go ahead and leave a report on #old with the screen shot in the right format. TIA.

[brazen cradle]

How do you know it’s libyan server , because of the flag ?

[mellow warren]

Yep and when I talk with them they are Libyan

[vagrant spade]

No iam clear

I tried it wirh low rank acc same issue

[mellow warren]

When I use vpn like Iraq vpn they put me in Iraq game

[brazen cradle]

Try contacting in game support for further assistance regarding this issue.

[brazen cradle]

Do you normally use VPN to play ?

[mellow warren]

No

I just try so I can see if they put me in Iraq server or they let me in Libya server

[brazen cradle]

Set matchmaking preferences and try what happens.

[vagrant spade]

Oki thanks

[mellow warren]

I try it still

[warped cairn]

so??

[brazen cradle]

Go ahead write a report on #old with a screen recording in the right format. TIA.

[nimble ferry]

Hello i want to know how many games can a team play in All talent championship in a week? All 18 games or is there a limit?

@brazen cradle can you help bro?

[inner moss]

Until the match day is over.
Only best 6 of your games are taken for overall standings.

[nimble ferry]

I know that but what i want to know is that can we participate in all 18 games in a week? Or is there a limit like 10 or 12

[inner moss]

Yes you can.

[brazen cradle]

At this point I guess it is all matches out of which 6 best matches will be taken into consideration.

[marsh turtle]

@brazen cradle My problem is My region/change option is not working.I want to change my region in Pakistan
Name: MES丨AHMARYT
ID:5846983050
Device: Xiaomi mi10t
County: Pakistan

[brazen cradle]

This has been a noted issue and kindly head over to #old and leave the same as a report. Thank You.

[marsh turtle]

Ok thanks bro

[scarlet prism]

hi everyone, russian support is here?

[brazen cradle]

Hey general support. But please refer #735483472432594994 - 3.1 for regional communities. TIA.

[jovial zealot]

Iam paly all tellent ship

This error shown

Not entering inn matxh

[brazen cradle]

I Understand. This is self explanatory. Anything else you need help with bud ?

[jovial zealot]

Now ask me how i can enter in all tallentship

[scarlet prism]

when i entered my profile from another device, my rank have changed

[brazen cradle]

Can you be more elaborate so I can understand the situation better ? Correct me if am wrong, you tried logging in with a new device and your rank changed ?

[scarlet prism]

yes

you right

[brazen cradle]

If you have breached the TOS by any means, had any form bans or warning. You will not get pass security to participate in ATC.

[dense pier]

My account has been hacked and I want to decipher the hack link .... I was using a Gmail account and a Facebook account. My Facebook account was hacked and entered into the game and linked the account to another account. The hacker contacted me on WhatsApp and asked me for money to recover my account... Attached in this mall a video of the conversation between me and the hacker and also attached all bills for purchasing UC from midasbuy and pubg-4u. Please help as soon as possible and I am ready to provide all the evidence required to prove my Property of the account...... my id is ( 5269627509 )

[brazen cradle]

I need more information to help you out here. So, is your region changed ?

[scarlet prism]

yes

[brazen cradle]

Contact in game support buddy.

[brazen cradle]

Which region are you playing from originally ?

[scarlet prism]

europe

[brazen cradle]

And this was also your selected region ?

[scarlet prism]

on my original device, yes but on the another device - another region

[brazen cradle]

I don’t understand . How can 1 account have 2 different regions in 2 devices.

[scarlet prism]

when i entered my account by another device, the region was west europe, i changed it to europe, than i entered my acc by my old device, and the rank have changed

[brazen cradle]

I understand. There is a possibility that once you changed region and server the rank was different. As you know each server holds its own rank.

[scarlet prism]

and how can i return my rank ?

[brazen cradle]

Either you play in the original server you ranked in or rank up again in the new server. You have the rare opportunity to rank in a new server. Show them who’s the boss warrior.

Now I understand, is your in game region Europe ?

Ok, Europe has strict data or data protection policies because of which changing the region currently is not possible. Stay tuned for any changes for the future.

[open hull]

<@&481161015728406538> .....?

[celest shadow]

Please state your inquiry here so that we can help you.

[open hull]

@Piston Bro this is 4th or 5th time that all talent championship matches are available but I'm unable to play these matches because of the ban I got 6 months before these matches are so important for me because I want to get in top 100 in achievement ranking so please do something else so I can play those matches.
Thank you

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[open hull]

Bro any way so I got unbanned anyway....?

[celest shadow]

Unfortunately, no.

[open hull]

Aaahhhhhh.....

Bro please think again there should be some solution and even the ban I got was also unfair.

[nimble ferry]

Hello i want to know how many games can a team play in All talent championship in a week? All 18 games or is there a limit?

@celest shadow can u tell me for sure

How many games we can participate in

[celest shadow]

Please contact the in-game customer service for further assistance in this regard.

[celest shadow]

You can play up to 12 matches per day and up to 36 matches per week.

[cursive pulsar]

WTF is this thing? Me and my friends killed a total of 11 enemies in Pochinki in unranked classic match but it counted only 1 for me? No friend boost?

Landed on Military base roof top 4 times but it counted 0 tf is this thing

[celest shadow]

Do they have the Elite Royale Pass purchased?

[cursive pulsar]

yes

they have

Simple Royal pass

360 UC one

[open hull]

@celest shadow Brother i am sending them Text messages since 4 months but didn't getting any response......

[cursive pulsar]

it seems like im just wasting my time on game

[celest shadow]

Please refer to the following:

▫️ Friend bonus missions: After a player accumulates the required progress of a mission, the player will get an additional chance 30 RP Points if they have a friend who has purchased the RP in their team.

▫️ Team boost missions: Team members can help each other accumulate mission progress.

[cursive pulsar]

they have RP

[celest shadow]

Unfortunately, we are unable to assist you regarding this matter through the community.

[cursive pulsar]

we all have RP

but it is only counting for them

not for me

😩

[cursive pulsar]

this 2

First you made Missions harder and now you are not counting our progress

[open hull]

@celest shadow brother do something else at least your PUBG officials and if you can't please refer me some thing.

[cursive pulsar]

You legit want us to stick to game 24/7

[celest shadow]

Can you please try completing the mission in a ranked Classic mode?

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[cursive pulsar]

why ranked? when it is working in unranked for them

fix your stupid game 😠

[nimble ferry]

Are you sure we can participate in all games? Because we don’t want to waste chances