#questions

1 messages · Page 1560 of 1

neat geyser
#

All of our teammates averaging 150+ ms on Asia pubg bugged?

night cloak
#

Lol those of us who play on 150ms ping are now getting 500+ ping on the EU server.

#

I think I speak for most players when I say we don't need new skins, we just want a game that works. Once you fix the game then you can go back to adding skins

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak, @neat geyser and @hard bear. You can also submit a report in #old in compliance with the channel's pinned instructions.

cyan citrus
#

This message does not concern the community team. Please avoid misleading other users, @azure skiff. For the compromised accounts, please contact the customer service in-game for further assistance. Also, remove your message from #copyright channel or you may get muted for violating the pinned regulations.

#

Hello! Please make sure that you have entered the correct phone number with country code. If the issue is persistent, please contact customer support in-game for further assistance.

small harbor
#

calm down bro, i didn't know sorry. Can i contact the in-game customer support team through another account? the hacker wouldn't allow me to login into the account.

cyan citrus
#

Can you log into the account with third linked e-mail that you have access to, @small harbor?

small harbor
#

Yes i can but the other person is still in the account and immedialty log-ins back into the account

#

which cancels my session

cyan citrus
#

Do you have a phone number linked to the account, @small harbor?

small harbor
#

No, i didn't add one. Not sure about the other person if they added one or not.

turbid moat
#

Hlw mods pubgm_waitwhat

cyan citrus
# small harbor No, i didn't add one. Not sure about the other person if they added one or not.

If you have an option to link a phone number, I would recommend you link a phone number first. After that, enable the secondary verification and logout from all the devices from PUBG MOBILE. After that, contact the customer service through inside the game. I would recommend you to contact the customer service through your account but you can also reach out to them through the login menu by tapping on Help option.

rich shore
cyan citrus
#

We will unfortunately not be able to help you with this through the community, @rich shore.

night cloak
#

Anyone know why i cant look at the statistics of older seasons i always get the season statics of the season the game is currently in

#

Here 2 different seasons but same statistics

brazen cradle
#

Have you requested for the code more than 3 time in the last 24 hours ?

night cloak
#

Still no fix...?

#

@celest shadow ..?

#

Anyone..? I'm really tired of this issue because neither google nor youtube can help me w this the problem is well just look st the pic idk how to explain it..

sacred ginkgo
#

When will Payload 2.0 return to the game?

#

Please tell me.

short raven
#

hi friends, I have such a problem, my account has been banned for 10 years, for what I didn 't do, what needs to be done, help.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @short raven.

sacred ginkgo
ornate meadow
#

Is poco x3 pro Supports 90 FPS?

crisp venture
#

@brazen cradle Thanks Man♥️

jade flint
#

Hi

#

Is there arabic support?

cyan citrus
silk storm
cyan citrus
cyan citrus
keen dock
#

I hit Ace yesterday and the game is no longer letting me play with my clan mates. What can I do to fix this

#

Trying to play with @summer crow

mystic schooner
#

<@&481161015728406538> how do we claim the weekly match prizes ?

rough pivot
#

Wow?? New bug?? + Mic and speaker not workpubgm_seriously

#

Pro gamepubgm_seriously

cyan citrus
summer crow
keen dock
#

Other people

brazen cradle
brazen cradle
cyan citrus
brazen cradle
brazen cradle
rough pivot
#

I deleted the game and re install and nothing change

summer crow
cyan citrus
# rough pivot I deleted the game and re install and nothing change

This usually happens due to an unstable internet connection. Please make sure that you are playing on a stable internet connection or try to reset your network settings. You can do it through your device Settings > System > Advanced > Reset Options > Reset Wi-Fi, mobile and Bluetooth. Reboot your device one time and see if it will make any difference.

cyan citrus
cyan citrus
#

You're welcome, @mystic schooner.

rich shore
blazing mulch
#

I'm Emily Abandon and I don't play here and I want to get my account back because I don't have any other emails to play with and because I'm a respectable company I want to play in this great game and this is the ID 51355830385

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @blazing mulch.

cyan citrus
#

Glad to hear that and you're welcome, @rough pivot!

daring finch
#

Huh, I will stay on the tasks I do and get the uc?

azure skiff
#

@cyan citrus why i can't see my friends match?

cyan citrus
#

Your friend should have turned off the spectate option, @azure skiff.

azure skiff
#

Humm🤔 i have to talk with him
🙏 Thanks

cyan citrus
#

You may contact the customer service in-game for further assistance with this, @rich shore.

rich shore
#

They couldn't help me in any way🥲

cyan citrus
#

Unfortunately, we will not be able to help you with this through the community, @rich shore.

sullen lion
#

actually u can .. buy withoutt mail id

#

just razer gold load is enuf

gilded goblet
#

How to cancel a friendship offer sent?

indigo wagon
#

@green agate Any update?

green agate
keen dock
stoic saffron
#

What does this problem mean?

soft magnet
#

hello there, so i have pubg account linked to disabled facebook account and i can't access it anymore since my facebook got disabled and i didn't link my pubg account to other platforms, anyway to get my account back ?

cyan citrus
gilded goblet
cyan citrus
cyan citrus
ornate meadow
cyan citrus
#

Through the event inside the game, @ornate meadow.

cyan citrus
#

My pleasure, @stoic saffron!

gilded goblet
ornate meadow
dull notch
#

Hey uh I need a help

cyan citrus
ornate meadow
#

By luck,or pressing a button **60 uc **

soft magnet
#

is there is anyway that customer support can assist me with that problem ? i can give more details like the ID and the name of the account and what skins i have i really don't want to lose that account

dull notch
#

Whenever I press jump or coming down from a building my whole character shows like this

cyan citrus
dull notch
#

Is it some sort of glitch?

cyan citrus
#

Do you happen to have a video recording of the issue, @dull notch?

dull notch
ornate meadow
cyan citrus
little junco
#

How can i file a claim to unbanned my account? . I got banned because of “illegal top-up” while in always using apple store to top-up. I have full evidence on that.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @little junco.

cyan citrus
wide birch
#

Hello, I want to talk to one of the technical support people in the private. Is it possible? I have a problem and it cannot be raised in the public!

lament tangle
lament tangle
cyan citrus
wide birch
#

@cyan citrus no one answered me there!!

ornate meadow
cyan citrus
cyan citrus
ornate meadow
#

Of UC

storm flumeBOT
#

Please do not use languages other than English, @wide birch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

cyan citrus
wide birch
ornate meadow
#

I mean I have to keep a lot of UC or a little young, not by luck?

cyan citrus
#

Here are the odds, @ornate meadow:

stoic saffron
cyan citrus
ornate meadow
#

Ok thanks

cyan citrus
#

You're welcome, @ornate meadow!

brazen zephyr
#

there is no gift button for me
why and there is any solution ?

storm flumeBOT
#

Please contact the customer service for further assistance, @brazen zephyr. Refer to subpoint 5.4 in #faq for further information.

fossil bridge
#

Hey @cyan citrus the issue i had yesterday about the gyro going up itself is now normal idk how it solved itself lol🤣

cyan citrus
#

Glad to hear that, @fossil bridge.

foggy nexus
#

I want to talk to someone customer service please

#

Anyone can help me please

storm flumeBOT
#

Please contact the customer service for further assistance, @foggy nexus. Refer to subpoint 5.4 in #faq for further information.

cyan citrus
foggy nexus
#

I want to speak directly to someone because my pubg account stolen from me and the thief change every linked in side my account, please someone help me i have all the proof you want 😭

cyan citrus
#

Please contact the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @foggy nexus.

night cloak
#

Is there any way to appeal for a ban?

storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

cobalt musk
#

Lamborghini's car is too hard to drive. Obviously, there is a problem with the game data

#

If you dirve though a little slope, you will lose control, just like koniseg before

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @cobalt musk. You can also submit a report in #old in compliance with the channel's pinned instructions.

icy pond
#

My account got banned whiteout any reason its banned because of transactions from unofficial website last week I bought uc during midabuy website I spent to much at it hopefully not be longer ? Any help

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @icy pond.

modest aspen
#

i cant copy my control layout to my other acc

#

there is a glitch

#

it shows it copied but in the match it aint there

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @modest aspen. You can also submit a report in #old in compliance with the channel's pinned instructions.

dense dock
#

will yall ever fix the glitch here ? outside dobro in vikendi. you go underwater and can go under the rocks im aiming at.

#

u can hide there for as long as u want and shoot others too.

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @dense dock. You can also submit a report in #old in compliance with the channel's pinned instructions.

slender flame
#

Hey guys currently I login my account toady to site via my Facebook account and i lost access to pubg and my face account is also disabled so can anyone suggest me how can i recover my Facebook account so i can load my old game data

storm flumeBOT
#

Please contact the customer service for further assistance, @slender flame. Refer to subpoint 5.4 in #faq for further information.

dense dock
night cloak
#

^ says it’s not available

glacial nest
#

Can using VPN get you banned?

small depot
#

Why is metro saying it’s not available

green agate
vivid berry
#

why metro is not available.
Last season I wasnt able to play due to deta testing or something and now i cant play again

karmic flume
#

Why is metro saying not available

green agate
#

Please keep an eye out for any announcements on Metro Royale.

small depot
#

Yeah I’ve had no problem with it before, all my friends are having the same problem

winter vigil
#

we aren't able to get into the mode Metro Royale. any reason?

#

oh my bad

icy plover
#

Me to same here

spice girder
#

Not anyone in the world can enter

urban jetty
#

anyone know when ever I try to open metro royal and just kept saying metro royal is not available?

night cloak
spice girder
lyric stream
#

I think iOS has a delayed time then what android does

urban jetty
#

metro royal is open but I can't open it

spice girder
lyric stream
#

Mr av gaming is on metro and he is in android phone

green agate
#

Please keep all general conversation out of this channel, more info should come soon
In the meantime, there is a general thread for this topic in #pubg-mobile.

brittle marsh
#

metro royale should be working now*

raw plank
#

How do I get invited someone help pls

fair orbit
#

why i can't play metro royale

cyan citrus
#

This means that the game mode is not available for you. Please feel free to contact the customer service in-game for further assistance with this, @raw plank and @fair orbit.

raw plank
#

Oh ok

night cloak
#

Hello Pubg Team

Content removals last updated march 14
But march 14 after no any hacking channel ban why sir plz Daly hacking video action many hacker hacking video daly video upload so plz sir any action now

Tnx Tencent team

proven pewter
#

I want to ask a question

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @proven pewter. Remember to read through #faq before asking questions in the support channels.

proven pewter
#

Will samsung s20fe support 90 frames?

#

?

night cloak
#

Why does it say i haven't been invited for the beta for metro

green agate
night cloak
#

I played last chapter though and the chapters before

heady owl
#

pubg

proven pewter
#

Will samsung s20fe support 90 fps?

#

?

#

?

heady owl
#

Hello, support team,PUBG my account has been banned for 10 years and I have been playing the game since the season five and it is impossible for me to cheat and I did not commit any violation. Please review my account, I am sure that I did not add files or tamper with the system or any cheating method or third-party programs or games With a hacker, please check my account again.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @heady owl.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @proven pewter:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

raw plank
tepid matrix
#

This game is so ass bruh BUG MOBILE 🤪

manic knoll
#

ID: 5366497365
device: iPhone 13 Pro Max
Network: WiFi
Country: Azerbaijan
iOS : 15.4
90 FPS lags and not feeling smooth ,drops frames when looking around, left or right and randomly drops frames for few seconds and also the sound is weird in classic .

lethal basin
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lethal basin. Remember to read through #faq before asking questions in the support channels.

lethal basin
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lethal basin. Remember to read through #faq before asking questions in the support channels.

sturdy silo
#

Have Flag Cards been removed from the game? I cannot change my flag and I can’t find flag cards on the shop?

deft violet
#

someone has made an Account and he got my profile picture at this time, and cursed as written words on the picture.
I ask you to delete this account or at least remove the Picture, Also he is putting nudity pic.
When i give my id to someone, that what he got, And that's unacceptable, Please take an action AS SOON AS POSSIBLE!!!!
His id is 5376031202.

woeful pewter
#

Hi .. I can’t login to my account by Apple Id ( server authentication error login failed ) how to fix that ?

winged gorge
#

Happens everytime and yes i have tried customer support and it always closes the conversation because there’s no topic on there that discusses this

earnest cave
#

need my first Follower very badly . Plz

brazen cradle
brazen cradle
lethal basin
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lethal basin. Remember to read through #faq before asking questions in the support channels.

lethal basin
#

I lose my account

brazen cradle
rustic citrus
#

что делать?

brazen cradle
rustic citrus
#

hello, I can't get on the subway, it says that I did not participate in the beta test

#

???

west vapor
west vapor
rustic citrus
#

I want to play in the subway, let this function be available to me, I didn’t answer to support

#

How to fix it?

#

I already reinstalled the game, went through another link and still the same error, how to fix it

#

my english is very bad, sorry

vivid berry
#

I wasnt able to play metro last season due to exactly same reason as this season saying ‘beta testing and you are not invited'
I have emailed them no response, did customer help but not helping.

rustic citrus
weak flower
#

51539296900 this is hacker helping another player to rank push see hes last games it lvl is 37

winged gorge
jovial zealot
#

Change region option not showing, plzzz help, I have already repair my game

brazen cradle
brazen cradle
winged gorge
jovial zealot
brazen cradle
winged gorge
winged gorge
brazen cradle
jovial zealot
brazen cradle
jovial zealot
brazen cradle
jovial zealot
#

Not Iam playing in pubg from pakist still 1st

brazen cradle
brazen cradle
rustic prawn
#

Why can't I enter metro mode? It says to me "This feature is in beta testing in which you are not participating." Is this a ban?

sweet merlin
#

where find it?

raw plank
#

Why can't I enter metro mode? It says to me "This feature is in beta testing in which you are not participating." Is this a ban?

brazen cradle
desert solar
#

How can I fix this? I already hit support in game and basically it’s pointless

vivid berry
sweet merlin
#

@brazen cradle nothing there from ace dominator :/

brazen cradle
brazen cradle
desert solar
brazen cradle
desert solar
sweet merlin
#

@brazen cradle nothing there .. and always im ace domi

rustic citrus
sweet merlin
#

@brazen cradle he is platinum 1 .. 🙂

brazen cradle
brazen cradle
sweet merlin
#

@brazen cradle me too ace dominator finish last season

#

but nothing xD

elder solstice
#

please support help me

#

any supporter online ?

rustic citrus
rustic prawn
rustic citrus
#

support does not help, more than 4 hours have passed

brazen cradle
rustic citrus
#

you can contact them and tell them to fix the problem?

rustic prawn
brazen cradle
brazen cradle
rustic citrus
rustic prawn
brazen cradle
rustic citrus
#

shame

brazen cradle
rustic prawn
elder solstice
#

how i can fix this problem

brazen cradle
brazen cradle
elder solstice
#

i can't login to my account to can do anything !!!

rustic prawn
brazen cradle
brazen cradle
rustic citrus
winged gorge
#

Happens everytime and yes i have tried customer support and it always closes the conversation because there’s no topic on there that discusses this

elder solstice
#

someone was hacked my account and linked phone number and i speak with technical support for delete this number so today when i try login i got this error

elder solstice
brazen cradle
rustic prawn
brazen cradle
jovial zealot
brazen cradle
elder solstice
#

@brazen cradle I still can access my Twitter account the original login but can't into the game because login need the code secondary verification he linked this mobile when he hack the account I can't log in to the game and see my account

jovial zealot
brazen cradle
brazen cradle
jovial zealot
#

But ask me some istructions to contact customer care

brazen cradle
jovial zealot
#

What i can slect

rustic prawn
elder solstice
brazen cradle
# jovial zealot

Go ahead and click on general and see where it takes you, let me know how it goes.

brazen cradle
brazen cradle
brazen cradle
elder solstice
brazen cradle
jovial zealot
#

What is next step

#

Iam very very upset of my region problem

brazen cradle
# jovial zealot Iam very very upset of my region problem

I understand. Currently there is no option for you to change it. I checked it myself. Because the region was changed to a European Economic Area.They have strict data protection policies, unfortunately there isn’t much we can do. courier_bow

brazen cradle
jovial zealot
#

Send my customer care support helpline number or landline

sullen lion
#

does poco x3 pro has 90fps?

jovial zealot
#

Today Iam very unhappy from pubg support,, because they didnot helped me, Iam palying from season 2 and spend more tha 1000k, but pubg mobile not care for customers, unhappy

brazen cradle
brazen cradle
sullen lion
#

Thaks

#

Thanks

jovial zealot
jovial zealot
jovial zealot
#

Its your rwsponsibilty

night cloak
#

Fix iPhone 13 pro MAX 90 FPS

brazen cradle
spiral gull
#

Two days ago I purchased through the internal store 300 uc, the purchase was successful, and a message came from iTunes, then within 48 hours, uc bought by me did not come to the account, tried to solve this issue through support in the game, but I have not been answered for two days. Provided a screen with a purchase from apple. Who knows how to be in this situation??

brazen cradle
brazen cradle
spiral gull
#

yes, in this case, I click to buy: I received a message that the purchase was successfully completed and received a debit.

#

support has been silent for two days. Provided all purchase details. But for 48 hours there has been no response from support.

candid snow
#

I cannot change the region, since there is no change itself. I have been waiting a month for a response from technical support, but there is none.

brazen cradle
thorny lynx
#

Halo I am one of the server players KRJP I have a problem in entering the matches in Solo mode in the maps of Xanhok, Mirmar and Vikendi according to the current Ghazi

brazen cradle
candid snow
brazen cradle
thorny lynx
#

؟؟؟؟

#

I'm having trouble accessing matches in Solo mode on a server KRJP in class

rose swan
#

I have one token left I purchased one lamborgini but I don’t have the option of gift (give) I already contact to customer service it’s been 2 days not a single response from them ..

brazen cradle
#

Greece is a part of Europe. So that being said , currently changing the region option is restricted due to the data protection policies. Now when you say many people can change their region ? Specifically from Europe to some other region ?

brazen cradle
brazen cradle
thorny lynx
#

@brazen cradle No

#

I'm from Iraq but I'm playing on a server KRJP

rose swan
#

It’s supposed to be give and owned option at the bottom also the player meet the criteria

#

Who i am gifting the car

brazen cradle
rose swan
#

We have same region @brazen cradle

brazen cradle
rose swan
#

I bought the yellow one i have another token left i want to gift a car to my friend who meet all the criteria and we are living in same region same server and same house and same wifi @brazen cradle

thorny lynx
#

It cannot be played on local servers because of the hacks and the rating is accelerating because of them and it may take longer time to obtain the rating

brazen cradle
thorny lynx
#

That's why I play on a server closer to get a rating, but the problem is that there is a delay in some matches in entering maps such as Sahara, Sanhok and Vikendi

brazen cradle
thorny lynx
dusk gust
#

Can't join metro royal, never duped anything never used bugs

brazen cradle
brazen cradle
smoky flame
#

dear any one can help I report too many people teammate with are using location hack but the report say we don't found any signs of cheating but they clearly telling us the locations so what should we do about them please

pallid ice
#

никто не против если я на русском буду писать?)

brazen cradle
brazen cradle
pallid ice
#

okay

#

I was banned about a year ago for using an emulator, banned for 10 years

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @pallid ice.

brazen cradle
#

No you don’t. You just happen to play in with account that falls under European Economic Area (EEA) LIKE

round aurora
#

Subject: Request To Unban PUBG Mobile Account!

Hi Sir,

Kindly Can I please request you to take a look into my account ban issue, as I have not used or changed the coding to my emulator or have not linked any kind of third party softwares to it. This evening while playing custom rooms with friends - The Ban message just pop to the screen, Ban was applied to the account when I restarted my game.

I've been consistent & regular in game on daily basis. I don't think so - I have violated or did any thing false or against the Game policy.
I would like to request - Kindly go through the account analytics & statics of my previous games, I have spent alot & along for long time on this my account as this is my very First account I am using so far.

I'll be loosing my intrust & sincere spended time with it, If my ban continues as per timings mentioned on it.
10 Years of a ban for doing nothing lies to a false & unfair decision. I would sincerely request you to unban my account & grant me the warning upon instead.

id: 5674355214

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @round aurora.

rose swan
brazen cradle
rose swan
#

They have the such big company doesn’t manage at all voice bugs every time when we enter to lobby , right now its a trending glitch automatically the parachute going backwards, 🫡 , and such a big list @brazen cradle

rose swan
brazen cradle
thorny lynx
candid snow
#

Hello. I have such a problem: I live in Russia, but the region is Greece. I want to know how to change it, and how I ended up in Greece

thorny lynx
#

@candid snow Can you change or do you have to wait?

candid snow
thorny lynx
#

Explain more

#

Do you mean you can't

#

to change

candid snow
#

I have Greece, how it happened - I don't know. Although I live and lived all this time in Russia. I want to change this Greece to Russia, but there is no change of region itself, only a change of server

thorny lynx
#

Does it show the number of days when you try

candid snow
#

Only server

brazen cradle
candid snow
#

HOW I ENDED IN GREECE??????

thorny lynx
#

Try to run a VPN on your country or countries that support this event to give your friends guidance@candid snow

brazen cradle
brazen cradle
candid snow
#

Server? Or in Europe itself?

thorny lynx
candid snow
#

vpn doesn't help

thorny lynx
#

Try to apply Solo vpn

candid snow
#

Stop, why do I need a vpn if I'm in Russia and I need this region?

rustic prawn
night cloak
#

Hi my account hack and hacker ban my account 2 month because secondary verification on 3rd link is my
He hack social links playgame and link vk he ban
Login emulator old version login

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

candid cedar
#

Is it possible to restore an account knowing only the account ID or its nickname?

#

And knowing from which device the login was and purchases were made

storm flumeBOT
#

Please contact the customer service for further assistance, @candid cedar. Refer to subpoint 5.4 in #faq for further information.

willow vigil
#

how do i redownload audio? the uzi sound is broken in my game

brazen cradle
brazen cradle
karmic flume
#

Metro royale the radiation monkey is coming out from the mansion chasing us

candid snow
#

Okay, how can I contact technical support pubgm?( Except in-game support)

still kestrel
#

My account was banned and I didn't use cheat tools how do I solve this problem

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @still kestrel.

near oriole
#

Which devices supports the 90F?

calm prawn
#

90fps xr??

#

Which devices supports the 90F??

calm prawn
languid pier
#

Which devices supports the 90F

calm prawn
#

Hello pubg answer me ?

languid pier
#

Pubg aloooo

calm prawn
#

Admin

languid pier
#

@polar marsh

calm prawn
#

@lime juniper

static sleet
static sleet
calm prawn
#

Ok thank you bro

sand pawn
#

May someone help me in the ALL TALENT CHAMPIONSHIP

#

I've never cheated or used any kind of violations ingame and when I try to register or create a team or join one. It says"you are currently banned from playing matches"

grim herald
#

hello

#

iPhone 7 ON 60 FPS

jolly fiber
#

Where is Survive til dawn mode? I thought i saw it few weeks ago. Is it gone again?

celest shadow
celest shadow
brave willow
#

May I ask a question, is there a problem with PING? PUBG

unkempt coral
#

How can i get unban cuz i have banned for no reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @unkempt coral.

surreal scaffold
#

Poco x3 gt 90FPS ?

candid snow
#

Okay, how can I contact technical support pubgm?( Except in-game support)

cunning loom
#

my acc is stolen

#

i want to get back it

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @surreal scaffold:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

cunning loom
#

i need help from pubg support

celest shadow
celest shadow
candid snow
#

I already communicated here, but never answered me. So: I have always been and lived in Russia, but my region is somehow Greece and I can’t change it. I only found out when I was given the title.

celest shadow
#

Greece is a part of the European Economic Area (EEA), therefore you will not be able to change your country or region at will due to the General Data Protection Regulation (GDPR).

A possible reason could be that you have previously switched your in-game country or region to Greece.

jolly fiber
celest shadow
jolly fiber
green glacier
#

Hi PUBG MOBILE
My game ID :545642896
Nickname : DEVIL•XRES

On 25/03/2022 about 21:00pm , I play classic duo with my friend EDRxteammate, the system suddenly told me that my data have problem and it make me offline and when I login again , it say me I am hacker and banned me for 30 days . I am very surprised that I have not do anything and the systems banned me for 30 days ,I am not understand. I send you my account information hope you can check the battle record and unban me .
On the other hand , I send you some screenshot to you to confirm it is my account and you may have more information about it , hope you can unban my account , I really love play pubgm!!! Thanks

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @green glacier.

celest shadow
candid snow
#

So I am a citizen of the Russian Federation. How can this affect me. And why and how did I change to Greece? And why doesn't it work backwards? I can choose but I can't get out?????

fossil ginkgo
#

my account cannot join to game standard mode because my account has attacked by hacker (i sent the hack issue on 1 year ago and he cannot help me)

now i sent message to support in game again i did not receive message and close my topic i dont know problem?

vagrant tulip
fossil ginkgo
#

i sent PM to @polar marsh 1 year ago no one reply me

vagrant tulip
surreal geode
#

All talent championship matches times all same for each server? For middle East I'm getting matches from 9:00-20:00

candid snow
#

so I don’t live in GREECE, BUT IN RUSSIA which is not included in EEA. And how and when I changed to Greece. Even if I changed, then WHY THERE IS NO ANY INFORMATION ABOUT THIS?

vagrant tulip
#

Also it doesn't matter where do you exactly live once you chosen a European country the law will automatically apply.

candid snow
#

How to find out and how I changed the region to Greece?

fossil ginkgo
#

on may 2021

My account was attacked by hackers.

im login with Facebook

id : 511734123

last login : 11/5/21 23:52 (gmt +7) server : Asia

  • my name in game is changed
  • server change to : Europe
    flag change to Morocco
  • uc = 0
  • my account link twitter. but I'm use Facebook to login only.
  • hacker leave my clan
  • hacker login my account everytime

I had to find a way to unload Twitter from my account. and when my id is safe I can't access the game. I'm blocked because a hacker took my account to top up overseas or not, I'm not sure. Currently, I can't access the game. The game tells you to add UC to compensate for all the top ups. I think it's not fair

#

@vagrant tulip

placid gust
#

I have no 90 fps in my mi pad 5 pro (snapdragon 870) why?

vagrant tulip
candid snow
#

uh what? I chose Europe - yes. Russia is not Europe?

vagrant tulip
unborn plover
#

Is the device pocox3gt Support 90 fps

vagrant tulip
vagrant tulip
fossil ginkgo
candid snow
#

... It looks like you will not answer my question: How and when did I change to Greece. Great idea to create a new account after 3 years of playing👍

vagrant tulip
brazen cradle
vagrant tulip
eternal sky
#

game

brazen cradle
eternal sky
#

game#supprt

fossil ginkgo
vagrant tulip
candid snow
#

And why is it on the Europe server???

placid gust
#

Will a device mi pad 5 pro support 90 fps in the future?

vagrant tulip
vagrant tulip
candid snow
#

Russia

vagrant tulip
#

Yes, Russia what?

night cloak
#

there’s a new glitch…

candid snow
night cloak
#

I just beamed these two mfs and they had inventory full of ref extend quickdraws

vagrant tulip
night cloak
#

yes

upbeat trench
#

Where can I find the Arab support?

vagrant tulip
storm flumeBOT
#

Please do not use languages other than English, @hallow rivet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

vagrant tulip
#

You're welcome.

candid snow
#

So Russia is Europe?

vagrant tulip
#

No, it's not.

candid snow
#

Why is it on a European server?

vagrant tulip
#

The server Ingame isn't related to the privacy policy of the EEA.

hallow rivet
#

90fps

vagrant tulip
candid snow
#

I know, so if Russia is not Europe. Then why is she on the European server You still haven't answered the question

brazen cradle
#

Stick to only English on this channel please. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

candid snow
#

I don't seem to find an answer here. Is it possible to somehow contact the pubgm technical support itself, where they will tell in which region I created this account?

oak island
#

help me pliz I don't go into the metro Royal I'm not a cheater I haven't played for a long time and now after a long time I can't go into it writes you are not in the beta version of pliz help?(

brazen cradle
brazen cradle
oak island
#

@brazen cradle help me pliz I don't go into the metro Royal I'm not a cheater I haven't played for a long time and now after a long time I can't go into it writes you are not in the beta version of pliz help?(

frosty raptor
#

Is there any feedback that shows the devices that could load 90fps in game and the devices thhat dont ?

fossil ginkgo
brazen cradle
lost osprey
#

Where can I find the message that includes supported devices 90 fps @brazen cradle

brazen cradle
#

If your device falls in this list. You’ll not be able to access 90 fps

brazen cradle
fossil ginkgo
brazen cradle
lost osprey
#

yes my device is on the listThis means that it does not support 90 fps . Thank you for the help @brazen cradle

candid snow
#

Okay, I understand you(no).

night cloak
#

Where is the list?

brazen cradle
fossil ginkgo
topaz bough
#

hi

brazen cradle
topaz bough
#

I want to know if my device will support 90fps

brazen cradle
topaz bough
#

ok thx

twilit hazel
#

why i cant get inro match with my emulator its 5th day i cant get into anyone help me here

brazen cradle
topaz bough
brazen cradle
topaz bough
#

I did not find anything

twilit hazel
#

what i must do

brazen cradle
brazen cradle
# twilit hazel what i must do

We’ve had a couple of them discuss the same. I’d suggest try different maps at different times. Shuffle between squads.

twilit hazel
#

i try all maps and all the time but still i have this problem after the guardian verifaction im facing this prob

candid snow
#

By the way, I have OnePlus 6T but for some reason 90 fps not available

brazen cradle
brazen cradle
topaz bough
#

Is device realme7i Existing?

night cloak
#

hlo

brazen cradle
chilly heart
#

Why can’t I send popularity?

brazen cradle
brazen cradle
topaz bough
night cloak
brazen cradle
chilly heart
brazen cradle
brazen cradle
night cloak
#

Yes

chilly heart
brazen cradle
night cloak
brazen cradle
# night cloak

What reply are you expecting ? That’s a blurry screenshot of a pinned message.

night cloak
#

Ok

candid snow
#

If I change the server, then it turns out and I can change the region?

chilly heart
brazen cradle
chilly heart
brazen cradle
brazen cradle
candid snow
#

If I change the server (Europe to Asia) Then I can change the region

proven pewter
#

How can I solve it

brazen cradle
brazen cradle
proven pewter
#

Highlight montage of vedio isn't here

#

I don't have this chose

brazen cradle
proven pewter
brazen cradle
# proven pewter Where

Only some have an ingame access to that option since it is still in its testing stage. Wait for the option to be available for you in game.

brazen cradle
# chilly heart

I am unable to view the video. Could you send it to me in my DM

storm flumeBOT
#

Please do not use languages other than English, @thorn zinc. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

ebon haven
#

Helo

#

Any support ?

candid snow
#

This is fine? What I changed to Asia and I play on it, but it shows that I'm in Greece on the Europe server

brazen cradle
ebon haven
#

In the future 🙂

#

@brazen cradle

brazen cradle
# ebon haven In the future 🙂

I don’t have access to that information. But, I do know it doesn’t support it currently. In game if it has a prompt for it, you can expect it to be available in the future.

vagrant tulip
night cloak
#

Why i can t join metro royale lol

brazen cradle
night cloak
#

Oh

#

It is saying the future is still under beta testing

brazen cradle
night cloak
#

Ok

#

Thanks

fervent maple
#

Can I report suspiciousness in here?

#

Like someone msg me a sus link that

glass knot
#

Hey

#

I am a new

brazen cradle
brazen cradle
fervent maple
#

On my dms

#

Imma send u a ss hold up

#

That’s sus to me

brazen cradle
#

Woah. Mad sus, head over to #faq subpoint 5.2

jolly fiber
#

what do i do if i've forgotten what method i use to log in? i only remember my username?

rain flame
#

The mobile that did not run 90fps

rapid blade
#

When does my device support 90 fps poco x3 pro?

rain flame
storm flumeBOT
#

Please do not use languages other than English, @rain flame. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

rapid blade
storm flumeBOT
#

Please do not use languages other than English, @rapid blade. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

rain flame
#

@rapid blade واو

storm flumeBOT
#

Please do not use languages other than English, @rain flame. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

rain flame
autumn idol
#

How do I fix metro Royale is still under beta testing

severe fern
#

Unable to join Metro royale

autumn idol
#

How are my friends in though

hollow trout
#

@autumn idol ask here cutie

#

O u here already

autumn idol
raw cloak
# severe fern

why can't I go to metro royale
I have the same problem, what should I do about it?

severe fern
raw cloak
#

What is it connected with?

stone bloom
#

اريد حساسيه

storm flumeBOT
#

Please do not use languages other than English, @stone bloom. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

stone bloom
#

شتريددد

severe fern
raw cloak
#

I would like to take the rewards for Metro Royal on the main account

severe fern
limber smelt
desert solar
#

What’s the North America customer support email? I’ve reached the Korea customer service! I need to solve the metro royale / in beta test issue with my account

limber smelt
#

could you please drop the e-mail of the European support to solve the problem with the entrance to the metro riyale ?

timid venture
#

Is the Realme 6 Pro phone rated for 60 fbs?

severe fern
timid venture
#

هو فون ريلمي 6 برو هيزيد ل 60 فريم ولا لا ؟

storm flumeBOT
#

Please do not use languages other than English, @timid venture. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

safe urchin
#

Will poco x3 pro 90fps support??

timid venture
#

will Realme 6 Pro 60 fps support ?

safe urchin
#

hurry up reply please

severe fern
#

Yoo guys shut the helll off

#

Use your fakin brain and find it out on your own

#

It takes like 1 min to find it out

desert solar
woeful oasis
twilit rune
#

the crew challenges title
pubgm dominator
pubgm warlord
pubgm warrior
how are they assigned? I know it's via the crew challenges and you need to qualify etc
but let's say you won, the whole crew will be awarded the pubgm dominator title?

#

as in winning the final rounds

ripe shell
#

Hello. my account was banned by mistake! I have not used any modifications in the game! Please help!

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @ripe shell.

scarlet swallow
#

where do i report bugs

#

or uh genuine broken game things

compact oar
compact oar
compact oar
compact oar
compact oar
compact oar
haughty tide
#

hello my phone poco x3 pro
He 60fps When will it be 90 fps??

#

Not in the list🥲

desert solar
#

This makes absolutely no sense

compact oar
desert solar
#

And then im refer to the in game support for what?

empty creek
#

Hii

desert solar
#

If this is a known issue why not list it on the in game support

empty creek
#

I want to change the region (country) 😩

desert solar
#

Instead of having to move mountains to have to contact customer support to basically send you back to in game customer support ?

haughty tide
desert solar
#

PubG take any money monthly! As a subscriber and the $$ I spend on UC for skins and then basically says! You are out of luck

full canyon
#

mi note 10s want to do 90 fps??

haughty tide
#

رامو جاي من التيك توك؟🥲🙂😂

storm flumeBOT
#

Please do not use languages other than English, @haughty tide. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

haughty tide
#

احا 😂🙂

compact oar
desert solar
compact oar
desert solar
#

Maybe since you are part of the team bring it up to devs team! Maybe find a solution

golden knoll
#

Will the redmi k30 mobile do 60 fps, the processor has a good screen and 120 Hz

desert solar
bronze lotus
#

@full mulch

past delta
#

Mein konto wurde aufgrund von beschwerden von mir unbekannten personen geschlossen ich bin ein opfer ich habe gegen keine regeln verstoben bitte aktivieren sie mein konto ich bitte sie ich habe mir viel mühe in das spiel gesteckt die id nummer meiner spielkonto : 5445148171

desert solar
twilit rune
storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @desert solar:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

#

Please do not use languages other than English, @past delta. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please refer to this channel's pinned messages for further information, @golden knoll @full canyon:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

bleak steeple
#

Will iphone 8

fluid meadow
#

@cyan citrus I need the types of phones that will support 90 frames in the next updates

wild pendant
#

hay gais

#

my bhone poco x3pro

storm flumeBOT
#

Please do not use languages other than English, @wild pendant. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

fluid meadow
#

@wild pendant Welcome

cyan citrus
#

Unfortunately, we do not have a list for supported devices, @fluid meadow.

storm flumeBOT
#

Please do not use languages other than English, @lone burrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

fluid meadow
#

@cyan citrus Thanks

elder arrow
#

Can i use 90 fps on my tecno pova 2

fluid meadow
#

@elder arrow Where was this phone made?

elder arrow
#

I think hong kong

fluid meadow
#

@elder arrow We do not have this type of phone

storm flumeBOT
#

Please do not use languages other than English, @wild pendant. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

fluid meadow
#

@wild pendant books in english

elder arrow
#

@fluid meadow idk bro search on google maybe i gave u wrong information

fluid meadow
#

@wild pendant Yes, it runs 90 frames

storm flumeBOT
#

Please do not use languages other than English, @wild pendant. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

elder arrow
#

@fluid meadow do u know any app can help my graphics ? I play 45 fps

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @elder arrow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

normal oyster
#

Can Xiaomi 11t pro run 90fps

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @normal oyster:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

fluid meadow
#

The bot deletes comments in Arabic

modest aspen
#

i cant copy my control layout to my other acc
there is a glitch
it shows it copied but in the match it aint there

#

fix it

fluid meadow
#

@modest aspen Tried uploading it to the cloud

modest aspen
#

did it

empty creek
#

@compact oar no

fluid meadow
#

@modest aspen Clear game data

compact oar
# empty creek <@895775628811444315> no

Accounts in the European Economic Area (EEA) will not have the option to change countries or regions at will due to the General Data Protection Regulation (GDPR). Please contact customer service in-game.

elder arrow
#

@compact oar can u pleas help me?

fluid meadow
#

@elder arrow I think you have to go to your phone settings and turn on 120FPS

elder arrow
#

Er b etta

#

@fluid meadow hahahhah nooo my phone is 60 but in game 45 fps

#

Idk what to do

fluid meadow
#

@elder arrow what is your phone type

elder arrow
#

Bro it's android tecno pova 2 6gb ram amd 128gb

#

And*

fluid meadow
#

@elder arrow It did not appear in the list of phones that support 90 frames in the new update

elder arrow
#

@fluid meadow it's okay not a problem thank you

fluid meadow
#

@elder arrow you are welcome

empty creek
#

@compact oar thnk's 🙂

fluid meadow
#

There is a list of devices that will support 90fps in the upcoming updates

karmic cave
#

How can i Report someone here

#

Some teamers in solo bouns challenge killed me and when i report them they told me that there is nothing wrong here

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, . This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

brazen cradle
pure raft
#

@green agate you said receipt is to@prove ownership what about the 3 month old receipt I provided doesn’t prove enough ownership right?

green agate
pure raft
#

Cos y’all talk like everyone has access to old stuff

pure raft
green agate
#

Everyone has access to this in most cases upon linking their account to the game.

ruby patrol
#

When will the 90 fps be added to powerful devices?

pure raft
green agate
#

You should be able to find your receipts from your email provider's site.

pure raft
pure raft
green agate
#

Then there is nothing we can do for you here on the matter, only customer service can handle account recovery or payment issues.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @ruby patrol:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

night cloak
#

Why I am banned from crew :(

balmy monolith
#

Unfortunately there is a new money glitch in Metro Royale already, is there any chance you are able to fix it? Or is this season of metro just going to have this glitch until it ends?

cyan citrus
# night cloak Why I am banned from crew :(

Players that have history of cheating or players that were suspended in the past will not be able to participate in the All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

#news message

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @balmy monolith. You can also submit a report in #old in compliance with the channel's pinned instructions.

hushed shoal
#

Redmi note 9 pro

alpine mountain
#

FPS

little moth
#

Iphone xs max 90fps?

hoary tendon
#

My account is hacked few months ago through twitter, I got my twitter back but he linked his mobile number to the account, and now I can't login because of the verification code through his number, I think my Facebook and twitter are still attached to account these days please I need help ID: 5108823074 Device: apple ipad Network:Libyana ,ozon, Itt Country: Libya By the way I have screenshots of my twitter changes on emails I can provide you with,

brazen cradle
balmy monolith
brazen cradle
hoary tendon
brazen cradle
brazen cradle
desert solar
#

@brazen cradle I’ve tried the in game support without success for my issue

#

Any other way to fix this?

smoky void
#

Does anyone here know how to get the code for 4th dimension

desert solar
umbral field
hoary tendon
brazen cradle
umbral field
#

This server is very kiri

storm flumeBOT
#

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

Why I am banned from playing Matches (crew challenge) @lime juniper

#

Is showing anymore that we can t play metro royale

#

?

brazen cradle
lyric raptor
#

Hello dear ladies and gentlemen, I am new to your PUBG MOBILE servers. I have a question, can the device (Samsung Note10+) get a 90fps function soon in the new update?

formal coyote
#

#fps

#

S21 Fe FPS?

lyric raptor
#

osama I meant Samsung Note 10+

#

can it get 90 #fps?

formal coyote
#

Brother I want to know if my phone will get 90 fps

#

in new update

#

in the new update *

lyric raptor
#

I KONW

formal coyote
#

Will he get it?

lyric raptor
#

Maybe if your screen is 120Hz?

#

my screen is 60Hz

formal coyote
#

I don't know

#

I think it will

lyric raptor
#

@storm flume

Hello Do you know if
Samsung Note10+ on the next Update will get the 90 Fps?

#

Aa ok ..

#

but I believe that the 90 fps function on the weak devices will not make any difference

brazen cradle
formal coyote
#

will S21 Fe get 90 fps?

#

@storm flume

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @formal coyote:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

celest shadow
#

Please state your inquiry in English, @night cloak.

celest shadow
old lantern
#

Will the realme 7 support 60 frames?

celest shadow
formal coyote
#

I did understand but the devices that aren't in the list will get 90 FPS?

#

Because in the list there is only devices that wouldn't get 90 Fps

old lantern
#

Because the Realme 7 has a screen that supports 90 frames

celest shadow
celest shadow
woven olive
#

Ibad 8 90 fbs?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @woven olive:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

old lantern
celest shadow
restive flame
#

It's pocoX3pro support 90fps after update

celest shadow
chrome hawk
#

Is this a bug? Scope is not in but zoomed out

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @chrome hawk. You can also submit a report in #old in compliance with the channel's pinned instructions.

chrome hawk
#

@celest shadow know about that?

celest shadow
night cloak
grand wolf
#

هل جهاز mi 10t راح يدعم 120 fps

#

Will the Mi 10t support 120 fps?

cyan citrus
#

There is no 120 FPS option in the game yet, @grand wolf.

brazen zephyr
#

so anyone can help me with that
I don't have ( Give ) button to send a car to someone
somebody help me

storm flumeBOT
#

Please contact the customer service for further assistance, @brazen zephyr. Refer to subpoint 5.4 in #faq for further information.

dusty heath
#

is there any info of iphone 13 pro max 90 fps fix?

dusty heath
#

It still wasnt fixed in last patch

frank escarp
#

How do I get into the list of devices that support 90 FPS?

grand wolf
frank escarp
#

Please How do I get into the list of devices that support 90 FPS?

cyan citrus
#

Unfortunately, we do not have a list for devices that support 90 FPS, @frank escarp.

cyan citrus
somber bane
#

my phone is Samsung A10 Will it increase the fps?

wispy crescent
#

Is there a way I can report someone of duping on metro? I got video proof and screenshots

cyan citrus
#

You may report such behavior directly through in-game report feature or reach out to the customer service, @wispy crescent.

wispy crescent
#

Will they just message me on pub? I made a report

cyan citrus
cyan citrus
wispy crescent
#

Okay thanks!

cyan citrus
#

You're welcome, @wispy crescent!

cyan citrus
#

If your device does not support the required frame rate option, you can submit a report about this through #old in compliance with the channel's pinned instructions, @somber bane.

somber bane
#

but what i type 🙂

#

i dont have a some words

cyan citrus
#

The details about your concern, @somber bane.

somber bane
#

ok thanks

twin oasis
#

umm i need support

#

but i dont wanna get banned for 3 days again

grand wolf
#

Will poco x3pro support 90 fps

cyan citrus
#

Unfortunately, the Poco X3 and all its related models including the Pro model are unable to run the game at 90 FPS. You may refer to the pinned messages of this channel for more information, @grand wolf.

#questions message
#questions message

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @twin oasis. Remember to read through #faq before asking questions in the support channels.

cyan citrus
twin oasis
#

can i talk about my account here

shadow hearth
#

Hola necesito ayuda me Banearon mi cuenta yo estaba jugando normal

twin oasis
#

or is it not allowed

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @shadow hearth.

cyan citrus
twin oasis
#

yeah thats the thing my account has been suspended falsely i have proof but they are not doing anything about it

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @twin oasis.

tired slate
#

I have a question about my device Samsung s20fe And the screen is 120Hz But I can't play only on 60Hz Is it possible in the future to play on 90Hz?

cyan citrus
cyan citrus
#

You're welcome, @tired slate.

storm flumeBOT
drowsy knoll
#

Metro royal isn't working, why?

cyan citrus
#

What is the issue you are facing, @drowsy knoll?

drowsy knoll
#

I try to enter metro royal it says it's not available

manic knoll
#

@cyan citrus why no answer in update 1.9?

cyan citrus
cyan citrus
manic knoll
#

but no one answered me

cyan citrus
#

This means that the game mode is not available for you. Please feel free to contact the customer service in-game for further assistance with this.

drowsy knoll
#

Ok thanks

cyan citrus
# manic knoll but no one answered me

Got it! If you are facing any issues with 90 FPS after the update, you may submit a report of the issue through #953671367377707028 and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

cyan citrus
hoary solstice
#

Can samsung galaxy a52s run 90 fps

#

Pls anyone respond

crystal pulsar
#

Hi, when i try to join my crew in all talent championship it says im banned from playing matches, please help

cyan citrus
# hoary solstice Can samsung galaxy a52s run 90 fps

Unfortunately, no, @hoary solstice. Your device does not have enough required specifications to run the game at 90 FPS. Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

hoary solstice
#

It's 120 hz

cyan citrus
#

But it does not have required CPU, @hoary solstice.

hoary solstice
#

OK thanks

void locust
#

Please fix this issue it has been a miserable experience of parachuting since the new update it has caused lot of problems

Character ID - 5166761042
Device - iPhone 13 Pro

cyan citrus
storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @void locust. You can also submit a report in #old in compliance with the channel's pinned instructions.

cyan citrus
crystal pulsar
still current
#

I phone 11 pro able to run 90 FBS !

cyan citrus
hoary solstice
#

OK umm I have lag spikes in emulator

crystal pulsar
#

Can you send their reference

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @still current:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

cyan citrus
crystal pulsar
#

Okay thanks

hoary solstice
#

Can I fix lag spikes in emulator

cyan citrus
#

We provide community support only for mobile platform. You may visit the official website or Discord server of Gameloop for further assistance, @hoary solstice.

https://www.gameloop.com/.

cyan citrus
hoary solstice
#

Thanks so much 😁

cyan citrus
#

You're most welcome, @hoary solstice.

hoary solstice
#

Can a52s support 90 FPS in the future

#

Or no

#

I mean in the update 1.10

#

Sorry, my English is not very good

cyan citrus
#

It is very unlikely but you can still provide your feedback regarding this through #old in compliance with the channel's pinned instructions, @hoary solstice.

hoary solstice
#

👌

#

Ok

night cloak
#

hello all i have a question

#

Ayn mod to help?

fickle granite
#

Two of my friends get an error message when trying to play metro royale. "The feature is still under beta testing and you have not been invited." Please fix this error pubg. I've tried searching the web.. they dont play on an emulator, they have email and phone number linked.

desert solar
fickle granite
desert solar
#

Someone said is that those accounts are banned / some said it’s emulator

cyan citrus
#

This means that the game mode is not available for you, @desert solar and @fickle granite. Please feel free to contact the customer service in-game for further assistance with this.

cyan citrus
desert solar
cyan citrus
#

We will sadly not be able to help you any further with this, @desert solar. Please feel free to contact the customer service as mentioned earlier.

desert solar
night cloak
cyan citrus
cyan citrus
fickle granite
cyan citrus
desert solar
queen panther
#

I cannot create a link with the phone number, knowing that I am registering with an e-mail (Yahoo) and I do not know what to do, and my account has been hacked and Facebook and Twitter have been linked. Please help @cyan citrus

cyan citrus
#

Please contact the customer service in-game for further assistance with compromised accounts, @queen panther.

queen panther
night cloak
#

Hi, I ask you to solve a problem because I can't fully enjoy the game and I had to stop. Could you send me a 4-fingers setup to play? I would like to continue to have fun but it s boring play with the standard configuration with 2 fingers . My device is iPad mini

winged gorge
cyan citrus
cyan citrus
misty lantern
#

hello my device is vivo y70 but there is no fluency in the game what can we do.

night cloak
cyan citrus
cyan citrus
misty lantern
cyan citrus
cyan citrus
cyan citrus
#

You're welcome, @night cloak.

misty lantern
#

fluent 30 and graphics are very bad and my phone is good 8gb ram and processor 2.0ghz

night cloak
#

Hi, I can't fully enjoy the game and I had to stop. Could you send me a 4-fingers setup to play? I m a new player I would like and I m very greatful If someone could send me a configuration 4 fingers

misty lantern
night cloak
errant venture
#

@night cloak go to Instagram and look up koops.pubgm he has a 4 finger claw setup

dire dawn
#

Can samsung galaxy s22 ultra run 90 fps

arctic island
#

I have 3 car but team up broadcast not working what can i do

long depot
#

Will the iPad mini6 support 90 frames

cyan citrus
cyan citrus
arctic island
#

Whan i joint team car team up broadcast not showing @cyan citrus

misty lantern
#

@cyan citrus should i post it here ss

cyan citrus
#

Sure, @misty lantern.

misty lantern
#

HD HDR and I can't use any of them

cyan citrus
#

Unfortunately, your device only supports High ( 30 ) FPS at the moment, @misty lantern. You may need to upgrade your device. You can also provide your feedback regarding this through #old in compliance with the channel's pinned instructions.

glass brook
#

Can oppo reno 3 support 90fps

dire dawn
#

@cyan citrus Can samsung galaxy s22 ultra run 90 fps

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @dire dawn and @glass brook:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

misty lantern
#

But my phone is 60hertz but not showing pubg.