questions

[brazen cradle]

Try logging in with FB and proceed with the change you wish to make ,let us know of the outcome. TIA.

[maiden walrus]

?

it says

log in with ur email to link mobile numbeer

[brazen cradle]

And you are unable to link your phone number as you do that ? Correct ?

[maiden walrus]

YES

[brazen cradle]

If you have already logged into the account with a linked e-mail and you are still unable to link a phone number, please contact customer support in-game for further assistance.

[maiden walrus]

they ignore me

and thats a bot

[brazen cradle]

If you have already done that, wait for an official response from their end as they are overwhelmed with reports at this time. Thank you for your patience.

[clever stag]

hello ive been playing pubg mobile for a week now and i noticed before the match people have there weapons how do i have my weapons in matches?

[brazen cradle]

Equip a “legendary” weapon In your slot to spawn with a weapon in spawn island. If you want to use a weapon in match, try picking up a weapon once you land on the ground.

[brazen cradle]

Legendary weapon skin - Pink coloured highlights.

[clever stag]

ok thanks but its kind of hard getting killed in matches when i dont get weapons in time

[brazen cradle]

Since you are starting to play, I’d recommend, pre mark areas with houses in the mini map before you jump. You can use auto jump to your advantage and Good hunting warrior.

[clever stag]

ok thanks 👍

[night cloak]

Hello, i wanted to ask if this email is a real one or one who'se trying to phishing me : [e-mail]

[compact oar]

[e-mail] this is the pubgm email, you can also find it in #735483472432594994.

[night cloak]

Okay thank you

[delicate hemlock]

My account in the game has been banned without warning . And without cause and I have not violated the terms and conditions of the game . and I hope that my account will be returned and removed from it . please un banned my account i didnt break ur rules my ID 5575698691

[polar marsh]

Please refer to the private message from @polar marsh for further information, @delicate hemlock.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[hushed pine]

I would like to know too!

[steep flax]

hello i would like to recover my account, please help

I will provide some data for recovery

I really need you

[compact oar]

Please contact customer service in-game.

[clever flare]

Hello, my account was blocked by mistake, yesterday I logged into the game several times via vpn, and there were different countries, since I live in Russia, and it is impossible to log in via Facebook here, please reconsider my ban with respect. My Id(5270289974)😩 🙏 🙏

[polar marsh]

Please refer to the private message from @polar marsh for further information, @clever flare.

[steep flax]

can you help me?

[compact oar]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[granite viper]

I tried contacting customer service but they say I'm from india and I can't do anything

[compact oar]

Are you playing BGMI?

[granite viper]

No I'm playing pubg mobike

Mobile*

[compact oar]

Please contact them again.

[granite viper]

I have tried so many times it didn't work
Maybe it's because i have accidentally change my region to india

All I wanna do is change the region back to pakistan

[compact oar]

You can wait until the cool down end.

[granite viper]

Yeah I thought maybe by contacting them they might remove the cooldown

[neon cosmos]

hello i am trying to link my email by logging in to my account with my phone number but it is again saying that please login through your phone no to link email please help

[brazen cradle]

If you are unable to link email via phone number or vice versa. Please contact support in game and follow the adviced steps. Thank You.

[night cloak]

why doesnt my information get shown like this

different version or what

[brazen cradle]

You should be able to see this after every match ? No ? It’s an auto pop up after you finish the match

[night cloak]

it sends me straight here

[night cloak]

this is my friends screenshot

[brazen cradle]

Would you be kind enough to share a screen recording to know exactly what’s happening ? TIA.

[night cloak]

@brazen cradle

it dont pop up

[brazen cradle]

Just a quick question. Do you have your RP information hidden ?

[night cloak]

illl check

[night cloak]

no

[crisp venture]

How many uc to spend to get the new lambargini skin🥴

Mythic

[brazen cradle]

Anything , turned off apart from default setting. ?

[brazen cradle]

All lambo skins are mythic.

[crisp venture]

@brazen cradle But i need the spawn iland effect too

Island*

[inland sequoia]

PUBG Mobile supports hacks, and this is not fair. This person has money. Does he prevent him from hacking the game? Is this fair?

id: 5150825942
@lime juniper

[night cloak]

all enabled

[brazen cradle]

And this happens in all the matches ?

[night cloak]

yepp

[brazen cradle]

At this point we will go ahead and report this bud, this is the first time I’ve heard this happen. Please make a report of this in #old - Update 1.9

[brazen cradle]

Just to eliminate all doubts. Keep a screen recording of your match end - the match end animation- till you return to lobby. (Just the end, and not the whole match )

[clear dragon]

Bonus Challenges...

[jaunty grotto]

Hello, who can help to unban my account in the game, which I accidentally banned NOT WITH the HELP of CHEATS, but by my stupid mistake, if developers are reading this, then write me in oich messages(

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jaunty grotto.

[night cloak]

What the hell is wrong with pubg. My account got banned for 10years. Without any reason. It says that I tried to modify the data or so. Although I did nothing. I have never used any mods or hack during my gameplay. I was pushing my rank legitly with random teammates and all of a sudden, my account got banned.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[proven crescent]

Is the trench coat still acquirable through the lucky airdrops? Last I saw it was season 14 on my alt account and I couldn’t afford to buy it coz I spent all my money on pharaoh crap and I have been on the hunt for it since😩 also is the bandana of this set even in the game? I have never seen anyone with it

[round spear]

@green agate is it possible to delete my profile in the in game "club"?

[celest shadow]

Please use #pubg-mobile or #chat instead, @manic ridge.

[rain cove]

realme 8 pro will unlock 60 fps?

[storm flume]

Please refer to this channel's pinned messages for further information, @rain cove:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @strong kestrel.

[crisp venture]

@strong kestrel Wait for the unban period finishes

🥴

[rose swan]

I want to know what time conqueror server refresh for North America

[spare tinsel]

My account got banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spare tinsel.

[vocal vault]

Anyone knows what is wrong with the sensitivity? I try to change it but it. Don't change

[crisp venture]

@vocal vault Once repair from login page and see does your issue gets solve or not.This might be because of glitches

[jovial forge]

my Account is banned for no reason aswell

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jovial forge.

[vocal vault]

I tried reinstalling traid to fix but didn't work

[crisp venture]

Did you repair @vocal vault

[vocal vault]

Yes

Nothing works

I think it is for everyone

U can't use a friends code for sensitive

[brazen cradle]

A rare fine. Hope you get that lucky again.

[crisp venture]

@vocal vault so i am sorry as i use normal High sensitive to play so i cant help.You can tag @celest shadow @cyan citrus

[brazen cradle]

There hasn’t been any issues reported, I’d you do find issues. Please leave a report in #old- Update 1.9

[uncut dome]

I am getting uc deduction although i didn't buy from unofficial markets or websites. I only buy from midasbuy or inside the game through bank card

[brave wolf]

contact in game customer support with receipt

[uncut dome]

i did but trying other ways to get fast reply

[celest shadow]

Please use #discord to submit a report, @rugged mirage.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @vocal vault. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please contact the customer service for further assistance, @uncut dome. Refer to subpoint 5.4 in #faq for further information.

[rugged mirage]

sry i got confused with support

[proven crescent]

I hope so but since then lucky air drops has changed a bunch so that’s why I am asking if it is even possible to get it in there or not

[tired fractal]

how to get this car?

[north warren]

Hello, my account has been hacked and I can't log in anyway

[sweet merlin]

how i can see from friend list what rp team he has?

[rough pivot]

My game is lagging to much

[mossy gorge]

Hello, my account has been hacked and i change password but he can still login ?

[crisp venture]

I think its a free car skin when you get all the skin of lamargini

[acoustic gust]

Hello my account banned please help me anyone

[polar marsh]

Please refer to the private message from @polar marsh for further information, @acoustic gust.

[brazen cradle]

If you want it for free own all 6 skins. If you own 2 skins, it’s 4 lambo tokens.

[brazen cradle]

There’s new ones added but I still think you have a Chance with old ones bud.

[brazen cradle]

Have you been gifted any UC ?

[proven crescent]

I see, and what about the bandana? Have you ever seen a player owning one?

[brazen cradle]

Nope. I own the green one that looks like it. But not the Dark maroon/brown.

[proven crescent]

I own the leopard one which is also very rare but yeah never seen the player unknown bandana in pubg mobile period, except in matches from bots

[brazen cradle]

I’ll be happy to chat in #pubg-mobile. Let’s keep support for purposes intended.

[proven crescent]

Ok sorry

[brazen cradle]

You are ok bud

[fierce condor]

When will the New x suit come into pubg?

[violet crypt]

Not logging in to my account

[celest shadow]

You may keep an eye on #news.

Please do not beg for in-game items, @median lake.

[celest shadow]

Please provide us with a screenshot or video recording of your issue.

[rapid dune]

Why indian version have lambo for spending 10k uc but not global????

[uneven flicker]

When is the metro royale?

[rough pivot]

Too much drop frame and lag

How to fix

[brittle flint]

Yeah sir u re not alone

[misty mauve]

Please help

[rough pivot]

Now pubg is a bad game

[brittle flint]

There is a problem with the m416 gun. I use 30 bullets, the man does not die, I have been facing this problem for 1 week.!

[rough pivot]

To much lag cant play good and push

[brittle flint]

Dude

I can't play rly

And moderators doesnt help us

Only say please stay on hold will be announced

it doesn't help us

Im rly angry

every time there is a new update to this game, the game has problems

waste of time even reporting our problem here

[toxic narwhal]

Helo

My region option is not showing

Plzzz helo

[azure skiff]

What's this?

I repair the on login menu but nothing changes ???

If you have no answer then tell me!!!

I can manage

[compact oar]

If you encounter an issue with version 1.9, please submit a report in #953671367377707028.

[compact oar]

If you encounter an issue with version 1.9, please submit a report in #953671367377707028.

[compact oar]

If you encounter an issue with version 1.9, please submit a report in #953671367377707028.

[azure skiff]

Thanks @compact oar

[compact oar]

Metro Royale: Reunion will be available starting March 28 at 02:00 until May 10 at 23:59 (UTC+0).

[gritty jungle]

I have a friend in a different server and to play with them does my rank (in the friend's server) need to be as high as them or does it depend on the rank in my server?

[north warren]

Hello, my account has been hacked and I can't log in anyway

[compact oar]

Please contact customer service in-game.

[north warren]

From the morning I have been trying, but the conversation is locked by an automatic reply. How do I communicate?

I have a receipt to buy

[wicked vessel]

Is it true that we get a free Lamborghini if we buy 2 of them

[night cloak]

Is the new mountain bike introduced in 1.9 update available in normal erangel or only in the themed vibrant anniversary mode? @lime juniper

[rapid dune]

Why indian version have lambo for spending 10k uc but not global????

[night cloak]

So can someone explain me this?!

So can someone explain me this?

No damage count!

He got 1 hit and after no damage

[azure skiff]

Down your gun and pick up it again if you are facing this in match so drop guns and pick up again it's a bug 😓@night cloak

@night cloak no only in new mode

[gritty jungle]

?

[azure skiff]

@wicked vessel not sure

@gritty jungle what's your and your friend's rank?

[gritty jungle]

I'm platinum and the friend is crown

Both in V

[azure skiff]

@gritty jungle you can see this matchmaking with your friend's

[gritty jungle]

Oh thanks, Rex

[azure skiff]

Wellcome @gritty jungle

[indigo wagon]

This

[rapid dune]

@wicked vessel no

[dire stone]

@lime juniper

I cannot change region plz help me

[azure skiff]

Where r u form@dire stone

[vague flame]

Select also 2nd option man

Where it says select region

If u are from pakistan then select pakistan

[azure skiff]

Yeah right select 2nd option and then click ok. @dire stone

[latent shard]

this two mtfs afked in the whole match without even helping

I was just trying to coach me cousin who is new to PUBGM

Name: xSonicWave
ID: 51702849030
Server: Asia

[strong dragon]

can some1 explain why this is in his shop but not in mine?

[cyan citrus]

You may report such behavior directly through the in-game report feature.

[latent shard]

already don

I hope it works

[cursive pulsar]

When did m4 glacier come 1st time in game?

[zinc garnet]

2019

[cursive pulsar]

month?

[strong dragon]

@cyan citrus may u explain me this situation? iam really confused

[azure skiff]

Report in #953671367377707028 @strong dragon
Moderator are not available right now

[vagrant onyx]

First picture is from bgmi ( pubg india version )

Second is global version

[strong dragon]

no sheesh i wonder why i dont have it but india does

[vagrant onyx]

Ya bro

:/

[royal shell]

When will iPad and iPhones giveaway results declared?

[coral pendant]

When will the increase in the frame rate for devices that support the 90 frame start ?

@cyan citrus

[cyan citrus]

I don't have information regarding this, @coral pendant. If you're facing any issues with 90 FPS after the update, please submit a report of the issue through #953671367377707028 and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[cyan citrus]

Which event are you referring to exactly?

[steep heath]

I bought uc in the game pubg through a sim card mts money was written off but uc did not come

[royal shell]

4th Anniversary

[cyan citrus]

The winners have already been announced here, @royal shell.

#events message

[cyan citrus]

For some cases, it may take some time for the UC to be delivered to your account. If you do not receive the amount in a reasonable time span that is 12-24 hours, please contact customer support in-game for further assistance.

[nocturne pendant]

I have a problem with the account

The change country button does not appear

[cyan citrus]

The option to change your region may not be available for your account. This happens when your account is registered in European Economic Area (EEA), so you will not be able to switch your region due to General Data Protection Regulation (GDPR). You may try to contact the customer service in-game for further assistance with this, @nocturne pendant.

[nocturne pendant]

And when you use the Verify button, it doesn't work

[cyan citrus]

You may contact the customer service in-game for further assistance with this, @nocturne pendant. Also, make sure to select the country where you are actually living.

[nocturne pendant]

Where is customer service?

I want the problem to be resolved quickly, please

...

[cyan citrus]

You can contact the customer service through inside the game, @nocturne pendant. You may refer to #faq sub point 5.4 for further instructions.

[last gulch]

They can't help me, how can I solve my problem?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @last gulch. Remember to read through #faq before asking questions in the support channels.

[last gulch]

Hello. I already contacted the support in the game, but they can not help me there. And who will help me with my problem I lost uc from my game account today, and how can I get them back and why they disappeared You can help me

[brazen cradle]

If you own all the 6 skins, you the Centrnario Skin for free.

[brazen cradle]

Your rank. Disregard what ever server you are matched in.

[last gulch]

Hello. I already contacted the support in the game, but they can not help me there. And who will help me with my problem I lost uc from my game account today, and how can I get them back and why they disappeared You can help me

[brazen cradle]

Have you made any unlawful or un approved 3rd party UC urchases ?

[last gulch]

No

[brazen cradle]

Has anybody gifted you UC that you have used in game ?

[merry brook]

Hello i cannot find the place on the settings for linking number i can link just email !? Why ?
All My friends can do this !!

[last gulch]

No

[brazen cradle]

If that option is not available in your account , Contact In game customer support and follow steps.

[brazen cradle]

Customer support is overwhelmed with reports at this point. Please wait for them to get back to you. Thank you for your patience.

[dry oar]

Hello there , I have an idea to improve pubg mobile E-sports where can i submit it ?

[last gulch]

I replenished my account in the game, but uc disappeared today

[compact oar]

You can submit it in pubgm esports server

[merry brook]

I try to do this i text him but i receive just auto texto and then They close Discussion !!!

[brazen cradle]

The only explanation I can give is that if you have made any un approved or un lawful 3rd party purchases. The same amount of UC purchased unlawfully will be deducted from your account.

[brazen cradle]

Please wait for them to get back.

[wind dock]

Just why pubgmobile we don't have event like this 😕

[compact oar]

#community-news message
You can submit it here.

[compact oar]

Feel free to leave your suggestion in #old or #953671367377707028.

[last gulch]

I bought uc in the game itself, not the first time I bought it. But why did it happen like this

[brazen cradle]

I wouldn’t be able to answer that question. Please contact in game support for further assistance.

[merry brook]

I said auto message and then auto close for discussion
i wait for whaat !! I cannot even speak with a human support !

[wind dock]

Yeah feel free but till that time Lamborghini 😌 🙃 will gone forever 💔 😢

[brazen cradle]

For the human support to get back to you , give it some time.

[soft saffron]

I need help i'm stuck in updating download list screen

[merry brook]

So u mean that this human support can answer even if the conversations is Closed by auto chat and they give me to rate them and to start new conversation ?

[cyan citrus]

Hello! Please mention your device, @soft saffron.

[soft saffron]

iPhone 12

ios 15.4

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. If you skip all the options, the conversation may end up being closed.

[cyan citrus]

To start with, please try to restart your device one time and see if it will make any difference.

[soft saffron]

Okay

@cyan citrus It worked, thank you.

[merry brook]

Thanks quendi i will try this

[cyan citrus]

Glad to hear that and you're welcome!

[merry brook]

I can find no option available of my problem that why i skip

i cannot find the place on the settings for linking number i can link just email !? Why ?
All My friends can do this !!

[cyan citrus]

The option to link a phone number may not be available for your account, @merry brook. Unfortunately, this is not something we can help with through the community. For the customer service, you can try different options available like Account Related issues.

[merry brook]

So you mean this option is not for all players it depend on every account ?

[cyan citrus]

Yes, @merry brook.

[merry brook]

Okay thanks.
And Depend on countrys to right ?

[cyan citrus]

Feel free to contact the customer service for further assistance, @merry brook.

[soft saffron]

One more thing. I'm in the game now but nothing is downloading. I am connected to wifi and nothing. I also tried 5G & LTE and still nothing.

[feral galleon]

@cyan citrus

You can help me?

[cyan citrus]

This seems like an issue with your network connection, @soft saffron. Please try to reset your network settings and see if it will make any difference. You can do it through your device Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device one more time after doing that.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @feral galleon. Remember to read through #faq before asking questions in the support channels.

[merry brook]

I will do this when u can help people not just skip and close conversation ! The bad support ever on this pubg care just about. Money 🤷👋🏻 takke caare!

[feral galleon]

I have Korean account and i can join account only GMail and twitter have that scammer and when i join he join too and i cant play how i can unlink that @cyan citrus

Sorry for my bad english

[soft saffron]

Alright. I'll try it now.

[cyan citrus]

As mentioned earlier, you will need to record your issue through AI in a proper way to connect with a customer service representative. This is to save extra resources and time due to enormous number of requests every day. For any feedback about the game, please feel free to use the #old channel.

[cyan citrus]

For compromised accounts, please contact the customer service in-game for further assistance.

[feral galleon]

Oky ty

[cyan citrus]

You're welcome, @feral galleon.

[floral spindle]

Anyone else going to be 10 short of the Green UMP for the NA St Patricks event?

I havent redeemed anything... event is broken.

[keen dock]

I’m having issues with the powerbang coins. I have 80, but when I go to redeem, it says I only have 1

[floral spindle]

I had the same issue, I had 92, they "fixed" it and now I have 82, but the 1 coin problem is gone.

[latent ivy]

Hello my name is メABN父Idlibメ
My account has been banned without varning or cause and l have not violated the terms and conditions of the game and l hope that my account will be returend and solve the problem
This my account ID, 5279991113

[polar marsh]

Please refer to the private message from @polar marsh for further information, @latent ivy.

[lyric dock]

give me permission to stream on general vc sir

[daring obsidian]

My account is an intruder by linking Twitter, how can I remove it or expel it?

[uncut dome]

nope

[daring obsidian]

My account name is 『GT』BACHA, because I am an intruder on the Twitter link, and my account ID is 5247515463. Please remove the Twitter link.

[ebon totem]

Dumb question but can i post racist memes? They are just jokes and im not racist

[cyan citrus]

No, you cannot do that. Read the #735483472432594994 again and specifically the sub point 1.3, @ebon totem.

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts.

[cyan citrus]

If you have made unofficial purchases in the past or from the unauthorized sources, the UC will be deducted until the total unfairly gained amount has been recovered. For further assistance with this, you may try to contact the customer service through inside the game.

[daring obsidian]

@cyan citrus I sent but there is no response and I filed a complaint a week ago that I am afraid that the account will be disabled by the intruder

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day, @daring obsidian. As we only provide community support through this platform, there is nothing we can do to help you with this.

[uncut dome]

never bought from unofficial sources also i contacted them

[reef void]

Please help. I lost my account in the game because Facebook has been disabled. What is the solution?

[cyan citrus]

What was the response from the customer service?

[cyan citrus]

If Facebook was the only login method you can use to get into your account, you will need to contact the customer service of your social media account for further assistance and to retrieve your account. Your other option is to create a new account and continue playing the game.

https://www.facebook.com/help.

[uncut dome]

still waiting for them to respond

[cyan citrus]

You may need to wait until they get back to you, @uncut dome. Unfortunately, this is not something we can help with through the community.

[uncut dome]

yeah i understand

[reef void]

Unfortunately, my Facebook account has been permanently disabled and I cannot access it and I want to recover my account in the game, is there a solution from you?

[raw kayak]

Can someone tell me where ia weekly report is loctaed in the game ?

[round spear]

Will I get that purchase bonus if I buy uc from midasbuy?

[cyan citrus]

No, but feel free to contact the customer service in-game for further assistance. As mentioned earlier, your other option is to create a new account and continue playing the game. Also, be advised that your account security is your own responsibility.

[cyan citrus]

Only through inside the game.

[quasi thorn]

@cyan citrus I'm facing issue regarding removing my 3rd link from my pubg mobile account, can you please help me in this issue? I know the number but I'm forgot the password

[cyan citrus]

You may try to reset your password or contact the customer service in-game for further assistance, @quasi thorn. Also, make sure that you entered the correct phone number.

[manic knoll]

ID: 5366497365
device: iPhone 13 Pro Max
Network: WiFi
Country: Azerbaijan
iOS : 15.4
90 FPS lags and not feeling smooth ,drops frames when looking around, left or right and randomly drops frames for few seconds and also the sound is weird in classic .

[cyan citrus]

Please submit a report of the issue through #953671367377707028 and include the following details, @manic knoll.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[night cloak]

@cyan citrus

My account has been hacked . someone link email in my account kindly recover my account
regards

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts, @night cloak.

[quasi thorn]

@cyan citrus Thanks for your quick response. However I've tried both of these options, for resetting the password of 3rd link in game, not sure why but I've tried to enter my phone number in different ways as well for example with country code or without country code but I haven't received any SMS to verify and reset password. 😦
And In case of contacting server in game I did provided them all the details that was asked even my receipt of my way old purchases in the game but after some time the response I received was a very generic one that "I'm not able to fulfil the minimum requirement to complete the process". I'm trying to figure out this thing from quite some days now but wasn't able to find any possible way. It would great if you can share me details regarding the minimum requirements that are required to complete the 3rd link removal process, or if their is some way which can be helpful please let me know that as well 🙂
<@&481161015728406538> any suggestions from anyone else, if yes please share. Thanks 🙂

[uneven flicker]

Why until may 10?

[cyan citrus]

I understand your concern, but as we only provide community support through this platform, we will unfortunately not be able to help you out with this. You may try to contact the customer service again. Also, please do not mention the moderator role unless there is an exigency or emergency related to this Discord server.

[night cloak]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[lethal basin]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lethal basin. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Some one help

<@&481161015728406538>

[lethal basin]

@cyan citrus can you help

[cosmic estuary]

<@&481161015728406538> please help me

[green agate]

Please refrain from misuse of the moderator role ping.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lethal basin. Remember to read through #faq before asking questions in the support channels.

We are unable to provide assistance if you do not ask a question or state a problem, @cosmic estuary. Remember to read through #faq before asking questions in the support channels.

[lethal basin]

I lose my account any one help

[modern pilot]

Hi anyone has any suggestions on how to find pubg account creation date ?

[storm flume]

Please contact the customer service for further assistance, @lethal basin. Refer to subpoint 5.4 in #faq for further information.

[marble grove]

hello the game keeps matching for ever some help please

[cosmic estuary]

Just recently I’ve had trouble with my movement joystick every time I crouch my fast or slow in game or tdm my movements stops (completely)……even if I’m still swiping my screen..it gets me and I know there is something wrong

@green agate

😭😭

[green agate]

Matchmaking issue is not much we can help with. This totally depends on players' activity and the server/game mode you are playing in. You may provide your feedback regarding this through feedback in compliance with the channel's pinned instructions.

[green agate]

Have you linked your account the same day you registered?

[green agate]

Have you tried repairing your client?

[cosmic estuary]

No

[green agate]

Please do so.

[cosmic estuary]

Okay

[green agate]

Have you tried restarting the app and repairing the client?

[deft ibex]

I'm tryna unlink my facebook again but this keeps popping up, and I believe I already have the latest version..

[cosmic estuary]

@green agate OMG THANK YOU!!!!!!!!!

It worked

[green agate]

Have you tried reinstalling?

[brisk spruce]

Hello I need help

[unborn linden]

Will the time frames (FPS) be increased on this device (REDMI NOTE 10 5G) ?

[brisk spruce]

Hello I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brisk spruce. Remember to read through #faq before asking questions in the support channels.

[deft ibex]

I'll try

[spring helm]

Hello
Everytime i download the game on game loop emulator the game doesn't download resources cause network error while my network is working fine any help?

[long pier]

How do I increase my non-elite mission point limit without using ez mission license??

(or atleast how do I even get the ez mission license)

[cyan citrus]

We provide community support only for mobile platform. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/.

[cyan citrus]

You can unlock RP Ez Mission License by tapping on that option in the Royale Pass interface.

[spring helm]

I contacted with them and they tried to solve and they told me to talk with game support but the problem in the game ot cant reach there is network

[cyan citrus]

We cannot provide the same fixes for the emulator as we do when someone is using a mobile device, @spring helm. You may try to reinstall the game/emulator or switch your network connection.

[spring helm]

Ok thanks

[cyan citrus]

You're welcome, @spring helm.

[unique ice]

hello quendi

[rose swan]

hello <@&481161015728406538> my rank is 192 i didnt got concquer I did north america squad

today

[cyan citrus]

Wait for another 10 or 20 minutes, @rose swan. You will get it around 00:20 UTC. Please do not mention the moderator role unless there is an exigency or emergency related to this Discord server.

[rose swan]

sorry sorry i got it now lol

[cyan citrus]

Hello! How can we help you?

[rose swan]

thank u

[cyan citrus]

You're welcome, @rose swan.

[long pier]

ok tyy

[cyan citrus]

You're welcome, @long pier.

[unique ice]

my account has been banned because I bought UC from midasbuy, I don’t know why

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unique ice.

[nocturne pendant]

The button to start the country is not visible to me, and I live in Egypt, and I traveled to Italy and came back to Egypt again, and I transferred the country to Italy and went to talk to customer service, there is no point. I want a quick way

[cyan citrus]

The option to change your region may not be available for your account. This happens when your account is registered in European Economic Area (EEA), so you will not be able to switch your region due to General Data Protection Regulation (GDPR). You may try to contact the customer service in-game for further assistance with this, @nocturne pendant.

[nocturne pendant]

I tried to talk to him, but it was no use

Where is the pubg mobile mina server?

[cyan citrus]

You may refer ton #735483472432594994 sub point 3.1 for regional communities, @nocturne pendant.

[plucky rampart]

Hi

When will the Challenge Bonus open for Turkey

@cyan citrus

[cyan citrus]

No information regarding this, @plucky rampart.

[plucky rampart]

Is it possible to come back a week ago?

@cyan citrus

?@cyan citrus

[cyan citrus]

I don't understand your question, @plucky rampart.

[raw narwhal]

How can i unlink my gmail
When i am new in game I just liked my mail and now i don't remember this mail
How can i unlink ?

[cyan citrus]

Are you asking about third linked e-mail, @raw narwhal?

[raw narwhal]

Yes i don't remember this e-mail

[plucky rampart]

Is there any chance of her coming back this week?

@cyan citrus

[cyan citrus]

It is your own responsibility to safeguard your login information. Unfortunately, it is not possible to remove third linked e-mail or phone numbers. Instead, you can change it when you are logged into the game with your linked e-mail and meet all the requirements to be able to remove the linked e-mail.

[raw narwhal]

@cyan citrus yes i don't remember 3rd link 🥺🥺 how can i unlink??
I have payment proof + and 2 login access

[cyan citrus]

We simply do not have any information regarding Bonus Challenge for specific regions.

[cyan citrus]

Please refer to my previous response again.

[raw narwhal]

🤬🤬

[cyan citrus]

Do not circumvent the inappropriate language filters, @raw narwhal.

[raw narwhal]

Lest see what can i do iff i lost my id 🤬

Again n again

Last time someone snatch my another id but i got 0 response from pubg
Even i have crate opening hideo + billing proof
Pubg didn't received my id

And now 3rd link cant unlink 😭😭 💔

[cyan citrus]

Again, your account security is your own responsibility. You may refer to my this response on how you can change your linked e-mail. Should you require further assistance with this, please feel free to contact the customer service in-game. Now please avoid cluttering the support channel by repeating the same question, @raw narwhal.

[elder solstice]

@cyan citrus hello, please can you help me with something I want to ask you about something ( someone got a password on my Twitter, and he Login to Pubg mobile and he linked secondary verification Mobile phone and email .. and I can't log in to my account without code from mobile! and I was linked my account with Twitter only. I can back my account again? I have a proof payment from 2020 to 2022 and I have my original login twitter i hope if you understand me

[cyan citrus]

For compromised and stolen accounts, please contact customer support through inside the game for further assistance, @elder solstice. As for your compromised Twitter account, you may refer to the article below or submit a support ticket to Twitter's customer service.

https://help.twitter.com/en/safety-and-security/twitter-account-hacked.

[elder solstice]

I still can access my Twitter account the original login but can't into the game because login need the code secondary verification he linked this mobile when he hack the account I can't log in to the game and see my account to send a ticket I hope if you understand this so can you tell me what I can do? and customer support can help me? or will ignore me please tell me what I can do? I have a proof payment from 2020 to 2022 this will help me? and what I can do and thanks for your interest

[cyan citrus]

If you do not have any way to access your account, you may try to reach out to the customer service through the login menu by tapping on the Help option available on right side of the screen, @elder solstice. After that, you will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. However, a delayed response can be expected due to enormous number of requests every day.

Please provide all the required information to the customer service. The may otherwise be unable to proceed with your request or the process may take longer than usual.

[elder solstice]

@cyan citrus I will do this but this will help me? I can send any proof about my account this will help me or customer support will ignore it? and what I can do if customer support does not back my account after proof anything about my account? what I should do

[lofty swan]

china tencent pubg BAN FOR EGYPT OR NO?

[cyan citrus]

They will process your request if you provide them all the required information. As we only provide community support through this platform and we are not affiliated with the customer service, we will not be able to answer on their behalf or help you out with your issue in any way. Please continue with the customer service.

[elder solstice]

@cyan citrus I understand that but I can speak with customer support from the game only?

[cyan citrus]

Correct, @elder solstice.

[rancid vector]

This youtuber is abusing us kindly take action

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @rancid vector.

[winged umbra]

Hello! Does anyone know how I can fix TDM sound?

[cyan citrus]

Can you please add more precise details about the issue you are facing with sound in Team Deathmatch, @winged umbra?

[winged umbra]

Ever since the last update my TDM audio is bugged, I hear gunshots coming from opposite sides. I heard it had been fixed but I still hear everything strangely

[unborn linden]

???

[storm flume]

Please refer to this channel's pinned messages for further information, @unborn linden:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[toxic brook]

Is metro going to be delayed to fix the attachment duplication glitch? Has it already been fixed?

[fossil prawn]

Hello i have a question:

i have a problem with my rank.

Since start of season c2s5 i rank pushed my DUO TPP ASIA SERVER. yesterday i reached ACE RANK, but upon clicking season ranking, it turned to “unranked” and then stuck at only top 1% even after gaining more and more points. INSTEAD OF BEING CONQUEROR, my rank shows ACE MASTER. MY RATING POINTS NOW 4782 (which is equivalent to top 18 of duo conqueror rank) but only reflects ace master instead of conqueror. My duo partner rating point lower than mine but he is already conqueror. T_T

[autumn mango]

أواجه مشكلة عدم ظهور الخيار إضافة الرقم الهاتف أرجو مساعدة

[storm flume]

Please do not use languages other than English, @autumn mango. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[autumn mango]

I'm having trouble not showing the option to add the phone number

Please help.

[cyan citrus]

The option to link a phone number may not be available for your account, @autumn mango. For further assistance with this, you may try to contact the customer service in-game.

[autumn mango]

My account was hacked, and I need help activating secondary verification.

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @autumn mango.

[toxic narwhal]

Helo plzz my pubg account is hacked i only have my apple account which is linked to it how can i recover it plzzz help

[storm flume]

Please contact the customer service for further assistance, @toxic narwhal. Refer to subpoint 5.4 in #faq for further information.

[toxic narwhal]

Plzz tell what to do

[cyan citrus]

You should contact the customer service as mentioned above, @toxic narwhal.

[toxic narwhal]

They didnt help me

[cyan citrus]

This is not something we can help with through the community, @toxic narwhal. You may try to contact them again.

[lyric stream]

When is metro royal out?

[upbeat stratus]

Any suggestions on why my power bang event doesnt seem to work? I have coins and the event was only visible to me once on my decice - now it’s all gone and has been since day one really

[brazen cradle]

Metro Royale: Reunion will be available starting March 28 at 02:00 until May 10 at 23:59 (UTC+0).

[brazen cradle]

Changed regions ?

[upbeat stratus]

I did yes on my phone, but my gf has the same issue and she didnt change region.
We travelled from Denmark to Faroe islands
Ive updated the game - even reinstalled it … nothing seems to fix it for me

[brazen cradle]

Sometimes it happens , I traveled from the US to Turkey and I had collected Tacos voice. And when I came to Turkey. The event just disappeared one day. I changed the region on phone and in game later and after the update now I get only red crystals and Turkey region events.

[upbeat stratus]

Region as in - EU US Asia or like “the profile flag?”

[brazen cradle]

Not the flag. The region. That controls the in game events. Auto detection systems sometimes confuse the device on some cases.

[upbeat stratus]

Gotchu - thanks mate appreciate you taking the time 👏🏻🤠

[brazen cradle]

You are welcome bud

[brazen cradle]

Please contact in game support and follow instruction for further assistance on this matter.

They will do the best they can.

[formal mulch]

Is it possible that I can get the PUBG Mobile lobby background that with no single UI ? I want to use as my thumbnail (1920x1080/16:9)

[brazen cradle]

You are lucky, there is an in game event where you can take a picture with your character of the Vibrant Anniversary BG. Download it to your device from the in game album.

[sour fox]

i mistakely change my region middle east to asia

and i have good rank in middle east

i want to go back

[brazen cradle]

Unfortunately, you’ll have to wait for the cold down to revert.

[sour fox]

you mean 60 days

[formal mulch]

ok Thanks!

[sour fox]

ufff am dead

[brazen cradle]

You got it warrior, you have the rare opportunity to rank on another server. Show em who’s the boss.

[sour fox]

then lets goo

[brazen cradle]

That’s what am talking about, lezzgooo

[sour fox]

bom bam

[steep flax]

hello, they are trying to steal my account, they tied an apple account to it Can I untie it urgently?

[brazen cradle]

Immediately contact in game support on login screen and follow procedures.

[steep flax]

support service is not responding to my sms

[compact oar]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[night cloak]

how do i use recall code@compact oar @brazen cradle

where do i put da code in

[woven sequoia]

Hi I need urgent help where can I find it please help someone please

I need some kind of connection with the developer

Very urgent help

Please

Help on

[night cloak]

@static sleet

[woven sequoia]

Please help what to do

Someone

Maybe moderators? Someone please

Please

@static sleet can you help me please

[brazen cradle]

Recall code ?

[night cloak]

yes

Invitation code

if someone gives it where do i put it

im trying to claim 100 AG

[woven sequoia]

Please help please

How can I contact the developers

Help

[brazen cradle]

Try the code In The official pubg website, redeem code section.

[woven sequoia]

help me please

[brazen cradle]

Report in game and check #faq for a report form and attach a form of evidence (vide preferably)

[bitter warren]

NO ITS MY HACKKKK

[woven sequoia]

please help please help just answer how can i contact

developers

help me

[brazen cradle]

I am not Equipped to help you with that.

[bitter warren]

HOW CAN I HELP YOU I AM THE DEV

[night cloak]

best way to claim ag 100 atleast asap @brazen cradle

i need 80 ag before lucky drop goes

[brazen cradle]

Stop this 🛑

[night cloak]

Help

My account is hacked, but I can still access my account. I spoke with the support and there was no answer four days ago. How can I open a new conversation with the support? Thank you

[brazen cradle]

Kindly report this on the #old and #Update 1.9

[brazen cradle]

Currently the Customer Service is overwhelmed with reports and will get to you as soon as possible. Thank you for your patience and understanding, while they tirelessly work to provide a better gaming experience.

[night cloak]

Thank you. I hope to reply as soon as possible because your account is vulnerable to hacking😔

[brazen cradle]

You are welcome. I understand your concern. Your case will be looked after.

[thick kindle]

I am getting hacked

Please help

[compact oar]

You will receive a welcome message, when you install the game again after a long time or be online in game after two weeks. Then you can use a recall invitation code.

[compact oar]

Please contact customer service in-game.

[night cloak]

i have to run over someoone?

The mirado one

and can i get meaning of second one too below it

exact meaning of it

[thick kindle]

I did

I just need pubg to unlink a account

And I need admins to respond

I filed a claim and got rejected

[celest shadow]

Please contact the in-game customer service for further assistance. You will be required to provide some information to prove your ownership of the account. Refer to subpoint 5.4 in #faq for further information on how to contact the customer service, @thick kindle.

[thick kindle]

I did contact the customer service

And they said 30 days to unlink the Twitter account

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

As the customer service receives a large number of similar requests every day, you will have to wait patiently for them to unlink the unauthorized person's social media account. Thank you for understanding.

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information.

[iron tulip]

Vikendi 2.0 when come pubg mobile

[split wharf]

Hey is there flare gun features in cheer park for 1 token Lambo vehicle ? @celest shadow

[thick kindle]

Okay thank you ❤🙏

[celest shadow]

[e-mail]

[celest shadow]

No information in this regard. You may keep an eye on #news and PUBG MOBILE's official social media accounts for future news.

[celest shadow]

No.

[split wharf]

But in previous vehicle like konisegg and Maclaren this feature is available why not it's not available in Lambo?

[celest shadow]

It is only available for Lamborghini vehicles that cost 3 Lucky Medals or above.

How can we help you?

For account-related issues, we recommend that you contact the in-game customer service for further assistance.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cinder wind.

[soft blaze]

i cant linked my account with phone number any help

[rose depot]

Pls reset my nickname

[night cloak]

i dont get the meaning can someone explIn easier

[night cloak]

help on dis now @celest shadow

[sterile root]

Leap off means jo Circus me rehta hai jaha se gadi ya bike ko fry karde hai wahi karna hai

[night cloak]

is dis ruins?

[sterile root]

Yes

[night cloak]

where can i find rampa

ramps

[sterile root]

Search in youtube

[night cloak]

Ill do that mission last then

in hurry

[compact oar]

Please contact customer service in-game.

[brazen cradle]

Hopefully soon, Have an eye on #news for updates.

[brazen cradle]

In Livik and Miramar.

[brazen cradle]

Please stick to English on this channel and to your question. Any vehicle will do.

[brazen cradle]

If it’s in game you are talking about. Please use a name change card that is available in shop for UC or be lucky to win in some In game Events in the future.

[brazen cradle]

Unfortunately certain people are unable to do that at this point in time. Contact in game support for further assistance.

[crystal tusk]

I got banned for using third party tools but I didn't use any

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crystal tusk.

[uneven valve]

lol

[rose depot]

No i'm talking about my discord nickname

[sudden raptor]

Bruh what is this net issue in pubg

I am having 300+ ping

After few matches

Pls help me

[brazen cradle]

Playing in NA ?

[sudden raptor]

Asia

[brazen cradle]

Click on your name , Edit server profile and make changes.

[night cloak]

my account has been stolen and has 2fa on it now...i have all first info of the account, payment records, etc. customer service in-game always tells me i'm missing information as well as take a long while to respond back

[sudden raptor]

It was always 20-80

Recently isn't been so like this idk y

[brazen cradle]

Asia ? Using a VPN ?

[sudden raptor]

No VPN

I play asia

[brazen cradle]

If you play in the server from the same region. You should have a stable ping. When you don’t, there are certain factors affecting it. But, if you are in the same region and on the corresponding server, there are ways to make it better.

[lean temple]

No ,the thief unlinked the Twitter account from the game account

[snow badger]

Can i get this emojies

[cosmic widget]

What do I do when my outfit can’t load

Some of my outfits and resources can’t download why?

[brazen cradle]

Try to download all the packages and if it still doesn’t work. Repair once.

[snow badger]

Please reply ne

[cosmic widget]

Ok thanks

[cosmic widget]

How do I repair

[snow badger]

Serch youtube

[cosmic widget]

Alr

Thanks

[brazen cradle]

You’ll find the repair option on the login screen.

[cosmic widget]

Ohhhh yea I think I’ve seen that before. I’ll try that thanks 🙏

[night cloak]

Hello, can you help me solve my login problem, I'm losing my account from two years ago due to inattention.

[tepid knot]

Lol

[night cloak]

Is there support here?

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[brazen cradle]

What was the problem ?

[night cloak]

I had a tie to gamecenter, I have not played for 4 months and when logging in instead of logging in through gamecenter.which sub-item, clicked on the apple and he created a new account in my gamecenter which is tied to the old

[brazen cradle]

As I understand it. Your original login was through game centre and after a long time of not logging in you created a new game centre ID with your Apple ID ? Please correct me if am wrong.

[night cloak]

After an absence, I pressed the wrong key and created a new pubg profile on my apple ID

[thick kindle]

Will this give me ban

[night cloak]

How can i change my game region to Pakistan i am fro pakistan but my region is not pakistan

[pale hawk]

Carding uc selling youtuber @celest shadow

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @pale hawk.

[brazen cradle]

If the game centre has been used for/associated with an ID. You’ll not be able to use it to create another ID.

[brazen cradle]

No. But it’s limited to 3 keys per 24 Hours.

[brazen cradle]

Are you trying to change from Europe to Pakistan ?

[brazen cradle]

Report it using the link above. TIA.

[night cloak]

How do I log in to my original pubg account? it is not possible?(

[brazen cradle]

Try and recover the same credentials you used while creating the primary ID. If unsuccessful, contact in game support and follow simple steps to help you get through the process.

[night cloak]

Thanks, I'll give it a try

[left prism]

I gave birth to an 18 yo baby

Btw in the french version there is a problem with the « keep quiet » audio version like it says « Silence » but when you click on it the audio is « I need a scope »

How do I fix it? Do I restore the game or?

The writing and the audio are mixed

[brazen cradle]

That is definitely a glitch. Have you downloaded your audio pack completely ? If you have, try resetting voice Commands to default and re assign them again.

[left prism]

Yes I downloaded everything completely

Okay I will try

Thank you

[strange sun]

how can i unban accont?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @strange sun.

[night cloak]

Where is this data to be recovered? In-game contact, no help

[heady marsh]

Hello, support team,PUBG my account has been banned for 10 years and I have been playing the game since the season five and it is impossible for me to cheat and I did not commit any violation. Please review my account, I am sure that I did not add files or tamper with the system or any cheating method or third-party programs or games With a hacker, please check my account,
this my account number: (5679948376)
And this
is the name of the account: (DL丨آحمد)
Note: that's my first banned i got and it came 10 years.
I hope you reply as fast as can
Thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @heady marsh.

[nocturne sand]

Hello in 1.9 update advance room spected glitches in poco x3 pro can i get any solution

[junior nebula]

anyone experiencing any parachute bugs!? it's so irritating

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @junior nebula. You can also submit a report in #old in compliance with the channel's pinned instructions.

[brazen cradle]

Parachute pull bug will be fixed soon as it is noted,. But, please feel free to report in #old - Update 1.9.

[junior nebula]

Okay

[brazen cradle]

Kindly make a screen recording and leave your report in #old in accordance with the channel.

[nocturne sand]

I did

[red hazel]

Hi

I have a problem with the purchase I have been deducted the amount and did not get anything I hope to solve the problem as soon as possible

[sharp crater]

Why are the matches not starting at ace level lobbies in North America on Miramar map..?

It never used to be this bad…have the devs changed some logic

[compact oar]

Please contact customer service in-game.

[green agate]

Matchmaking issue is not much we can help with. This totally depends on players' activity and the server/game mode you are playing in. You may provide your feedback regarding this through #old in compliance with the channel's pinned instructions.

[royal ether]

can i play pubg in pc

@green agate

[green agate]

The only recommended emulator is gameloop.

[royal ether]

can you provide link for download

[mild bobcat]

Hi , Please answer my question, Will we be banned if we do not confirm (Guardian verification) in settings ?!

[royal ether]

@green agate

[green agate]

https://www.gameloop.com/

[green agate]

Currently, there is no information on this.

[night cloak]

Bug of Unstable connection

500 ms bug

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[sharp crater]

Yeah but that changed within the past few days
Till the end of last season it was working good ..so the devs have messed up something which was working fine
This is like the messing up the jump distance and not saying anything about it
And the feedback section you are talking about is never looked at by anyone who can fix things
So if you have any kind of power to do things, you need to ensure they get the tickets etc and work on it

[languid berry]

If iam playing on mobile phone and i logged with my email on emulator does that has a risk on my acc ?

??

[earnest flicker]

hello, I accidentally changed the server and my rank fell, can I return it back? Can you help me, please?

[cyan citrus]

No, @languid berry. If you log into the game from same account, the game will automatically log you out from previous device. Also, if you started the game on a mobile device, the game will not let you enter the match again on an emulator.

[cyan citrus]

Unfortunately, no. You will need to wait for the cool-down to be over to change your server again.

[earnest flicker]

Can I get my rank back now?

[cyan citrus]

No, @earnest flicker. The rank will be reset according to your new server. You may need to rank up again.

[earnest flicker]

Okay, got it. Thanks a lot!

[cyan citrus]

You're most welcome, @earnest flicker.

[night cloak]

I don’t know if anyone else have this issue but my ping is like 400 in rooms but in public lobbies it’s 40

[cyan citrus]

The players you're playing with in a room may have different region. When you play in Classic game, you may be connected on regional servers which is different when playing in a room with players from different regions, @night cloak. Also, make sure that you're playing on your desired server.

[night cloak]

But my region is asia and the room hosted is also asia

[cyan citrus]

Yes, but still players can be from different regions and countries, @night cloak. There are regional servers that let you connect with players close to your region and provide with very less in-game latency which can be different when playing in custom rooms with players from different regions. Sadly, the in-game latency is not something we can help with.

[night cloak]

But the person lives near me

In my country

It’s a glitch

[cyan citrus]

Are you playing only against one player, @night cloak?

[static night]

My account is hacked

I can still login from fb

[storm flume]

Please contact the customer service for further assistance, @static night. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @untold meadow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[static night]

I want to unlink email

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @untold meadow. Remember to read through #faq before asking questions in the support channels.

[night cloak]

No

[untold meadow]

lam no spiek English

l am Arabic

[static night]

How to contact customer service

[upbeat wigeon]

what this means

[cyan citrus]

Then you may refer to my previous response again. Also, try to play just with your regional friend and see if you will see any difference in the game latency. If you believe this is a general issue with the game, you may submit a report of the issue through #old in compliance with the channel's pinned instructions.

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @static night.

[cyan citrus]

You can only use English language in this server. You may refer to #735483472432594994 sub point 3.1 for regional communities.

[upbeat wigeon]

up

[cyan citrus]

You may try to log into the account with verification code or try to reset your password. If the issue is persistent, please contact the customer service in-game for further assistance, @upbeat wigeon.

[static night]

I didn’t understand that point

[upbeat wigeon]

reset password wdym?

[cyan citrus]

You can contact the customer service through inside the game, @static night.

[night cloak]

This is stupid. My net is good enough to play with people in my region nd before this I could play with people on other regions too so

[static night]

I want to get help from here

[cyan citrus]

The login method you are using. Phone number or linked e-mail.

[static night]

I have already contacted through game but. I didn’t got any response

[upbeat wigeon]

i thought they can only need a password why needs code?

this method is for everyone? it needs code?

[cyan citrus]

As mentioned earlier, you may submit a report of the issue through #old in compliance with the channel's pinned instructions or contact the customer service in-game for further assistance. Sadly, this is not something we can help with through the community.

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day. Please wait patiently while they get back to you.

[cyan citrus]

For the one where the suspicious activity is detected. You may refer to that notice again.

[lean temple]

My friend's account was stolen and the thief changed everything. If my friend provides all the recharge records of the account、ID、Device、Country… Can he retrieve the account again?？？

[storm flume]

Please contact the customer service for further assistance, @lean temple. Refer to subpoint 5.4 in #faq for further information.

[lean temple]

😡

[brazen cradle]

Most probably they will. Just follow the steps advised by the in game support

I understand. If you have all the receipts and purchase orders. Provide it to the customer service when they ask for it and they will help you with it.

[brazen cradle]

Quick question. Was hacked or stolen by a scammer ?

[proud shell]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @proud shell. Remember to read through #faq before asking questions in the support channels.

[proud shell]

plzz

@cyan citrus ineed help plz

<@&481161015728406538>

[brazen cradle]

With ?

[lean temple]

yeayea

[digital tartan]

Hello there
I have a question and trying to get some proper response to it

as 3 Players are from Pakistan, 1 is from KSA
so when 3 players are from Pakistan, all 4 should get Paki lobby, its the other way around.

1 player is from KSA, 3 are from Pakistan and players are getting Arabic Lobby.

<@&481161015728406538> <@&639889499718942720>
please guide me

[proud shell]

my acc

[cyan citrus]

I recommend you to play with all the players from same region if you want to play on regional servers. You may provide your feedback regarding this through #old in compliance with the channel's pinned instructions. Also, do not mention the moderator unless there is an emergency related to this Discord server.

[cyan citrus]

We are unable to help you out if you can't add more precise details about the issue you are facing.

[proud shell]

I have the account and the password, but there is no way to access it

[cyan citrus]

Again, you did not add enough details about your issue, @proud shell. Please elaborate.

[storm flume]

Please do not use languages other than English, @cerulean oriole. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[digital tartan]

thanks and I am facing issue and not getting any proper response thats why I mentioned and as community member its your duty to reply
thanks

[proud shell]

Look, my account was stolen, and it was stolen and two-factor authentication was linked. I can only access it by message, and I do not have the phone or the number

But I have everything in it except the two-factor authentication link

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @proud shell.

[proud shell]

The secondary verification has been activated on my account and I do not own anything and I want to cancel the secondary verification

[cyan citrus]

Please refer to my above response, @proud shell.

[cerulean oriole]

problem with 6x and 8x scopes. when I use any weapon with these scopes, my sensitivity "dies". Now I was playing a game where I found awm and put 8x on it. after that my 4x scope that was on the M416 went berserk. Re-entered the game and with a sensitivity of 4x everything was fine, but not with the sensitivity itself. moving my finger across the screen, I have to move it more than usual. what to do ?

Help if u can , please

[proud shell]

they tell me to call support on Discord @cyan citrus

[cyan citrus]

We only provide community support through this platform, @proud shell. We are unable you with this issue.

[cerulean oriole]

@cyan citrus can you answer my question please?

Thanks you

[cyan citrus]

Please mention your device, @cerulean oriole.

[cerulean oriole]

Poco x3 pro

it wasn't like this before

I had this problem about 3 days ago

[cyan citrus]

To start with, please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time, @cerulean oriole. For the sensitivity settings, make sure that you have uploaded your sensitivity settings to the cloud and if you're facing any issues, please change the sensitivity settings to the cloud one and see if it will make any difference.

[rose depot]

Hello

[cerulean oriole]

I reset the game cache every time I log in to make it easier to play. rebooted a few times already, did not help either. my sensitivity settings.

also crashed a couple of times because of the Internet to the main menu and nothing has changed.

[cyan citrus]

Do you switch devices or accounts more often, @cerulean oriole?

[cyan citrus]

Hello! How can we help you?

[cerulean oriole]

I have a second korean version account that has exactly the same problem as I described above.

I am sure that the problem is not in the phone itself, because this has not happened before.

[cyan citrus]

Please answer to me accordingly, @cerulean oriole.

[cerulean oriole]

no, not often

[cyan citrus]

Got it! From where did you download the game, @cerulean oriole?

[cerulean oriole]

I'm sorry if we don't understand each other. native language is not English

[cyan citrus]

It's fine.

[cerulean oriole]

From Google Play

[cerulean oriole]

i need to use a translator

[cyan citrus]

Please try to do a Routine Repair of the game and also select Restore Default Settings, @cerulean oriole. Before doing that, make sure that you have uploaded your sensitivity settings to the cloud. When you enter the game again, apply the sensitivity settings from the cloud again. Make sure that you do not switch devices or accounts more often.

If the issue is still persistent, please submit a report of the issue through #old in compliance with the channel's pinned instructions.

[cerulean oriole]

Ok, ty

[cyan citrus]

You're welcome, @cerulean oriole.

[daring obsidian]

@cyan citrus Hello my friend, yesterday I told you that there is an intruder in my account, but he played the game through a third party and the account was banned for two months and I contacted the company and no one helped me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @daring obsidian.

[mint field]

After updating to the new version of Pubg Mobile I am unable to enter Classic match for more than 2 minutes and after entering the server is cross and Get so much high ping also in Classic Match last update ping is only 20ms but now In Classic ping is more than 130ms Can you please check and tell why this happens in the pubg

[cerulean oriole]

Is there an option to delete the game and download it again?

[cyan citrus]

Please mention your device, country and from where you downloaded the game.

[cyan citrus]

You may uninstall the game completely and download it again from Google Play.

[mint field]

this issue is not with my device all my group friends has same issue but my Device is in Infinix Note 10 Pro, Country : Pakistan Game Downloaded from Playstore

[night cloak]

Yes indeed

[cyan citrus]

Please try to do a Routine Repair of the game from login menu and reset your network settings through your device Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth. After that, restart your device one time. If the issue persistent, try to switch to a different internet connection or contact the customer service in-game for further assistance. You may also submit a report of the issue through #old in compliance with the channel's pinned instructions.

[mint field]

its ok for me but what my friends can do and this is only done with this latest update but not before

[cyan citrus]

You may ask your friends to do the same I have mentioned above, @mint field. If you believe this is a general issue, please feel free to submit a report of the issue through #old in compliance with the channel's pinned instructions or contact the customer service.

[fossil bridge]

Hi i have a problem my crosshair is going upwards on its own when gyro is on im not shaking or doing anything its just going upwards on its own and its irritating

Someone plzz help

[pure raft]

Hey

I log out of the game some minutes ago came back and saw my control layout got reset!

Here’s my layout before it got reset but tpp and fpp with tdm layout everything.

Went to the training ground only to found out my layout is still in training ground but in classic and tdm matches it’s showing the default which it got reset to

I can’t imagine trying to start arranging this icons again. Is there anyway to fix this and get my layout back easily?

??

Once the game is buggy and the stupid game is at fault and blame is on the game, the mods of the discord will mute like the developers. Wack people. Y’all have only one job and still y’all can’t perform it. Ggs

[empty olive]

Does someone knows where I can find the playlist used on top highlights please?

[pure raft]

The only thing I see here is make a routine repair and that’s all ! Nothing else any other issue bigger than routine repair makes mods go mute like they’re AFK 😂😂. Bug bug bug every update

[storm flume]

Please do not use languages other than English, @teal sequoia. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Hello! Can you please mention your device?

[fossil bridge]

Samsung s9

The gyro keeps moving on its own

[cyan citrus]

Can you make a video recording of the issue and share it here, @fossil bridge?

[fossil bridge]

Okay

Here it is

[cyan citrus]

Got it! Thank you, @fossil bridge. How often do you face this issue?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @pure raft. You can also submit a report in #old in compliance with the channel's pinned instructions.

[fossil bridge]

Since yesterday till now

Tried restarting it didnt work

[cyan citrus]

Got it! Try this and see if it will make any difference, @fossil bridge. When the issue is happening, keep your phone on a flat surface and minimize your game. After that, turn off your screen for a little and turn it again. Open the minimized game again and see if it will make any difference. If the issue is persistent, you may try to calibrate your gyroscope through your device settings.

[fossil bridge]

What do you mean by minimazing the game

Like in the background?

[cyan citrus]

Yes, @fossil bridge.

[fossil bridge]

Ok ill try

[cyan citrus]

Also, you may need to reset your device settings through Settings > General Management > Reset > Reset settings.

[dense dock]

tdm matches crash the game in the first few seconds.

i gotta relaunch the game and get in the match again so i can play tdms.

[fossil bridge]

Still not working

[dense dock]

note if i join a tdm that is already going and has gone through the starting point like the countdown. it will work fine without kicking me out.

[sage ruin]

hello! i need ur help🥺 what should i do to fix this ?

[mortal apex]

Please contact the customer service in game for account related issues.

[honest fog]

av boss hacker

[sage ruin]

yeah, i wrote to the customer service, where they told me to contact appstore support…

[cyan citrus]

Did you try to the first thing I have mentioned? Also, did you reset your device settings?

[fossil bridge]

Yep

[cyan citrus]

Please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time, @fossil bridge. If the issue is still persistent, you may need to reinstall the game completely through Google Play.

[cerulean marsh]

Someone hacked my account. I can't log into my Twitter account, but I can log into my account that is linked to the account to link the login, but I need a week's ban to get my account back

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts, @cerulean marsh.

[sage ruin]

@cyan citrus help me pls

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @honest fog. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fossil bridge]

Will clearing the cache game delete everything?

[cyan citrus]

You may refer to the response from the customer service and contact Apple's customer service. You may also try to contact the customer service in-game again. Unfortunately, there is nothing we can do to help you with this through here.

[cerulean marsh]

I want to report a hacker

[cyan citrus]

No. Make sure that you clear game cache and not data.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @cerulean marsh. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fossil bridge]

Ight

[sage ruin]

nice

[cerulean marsh]

Can you give me a band in my account in pubg

[cyan citrus]

No. Please contact the customer service, @cerulean marsh.

[fair belfry]

Hello I mistakenly change my server and now i realised that i can not change it until 60 days and my all rewards and everthing in diff server

And i want to change it how can i ?

[jade flint]

Hello
Today I changed the server by mistake and now I want to return it to Europe. It says you have to wait 60 days. Now I am a diamond in the European server.

[jade flint]

Same problem

[cyan citrus]

You cannot change your server before the 60 days cool-down, @jade flint and @fair belfry. You will need to wait for that to be over.

[jade flint]

Im diamond rank in european server

I cant play from bronze again

Please help me

😭

[cyan citrus]

Unfortunately, there is no other way, @jade flint. You should be extra careful next time.

[jade flint]

And my ping in middle east 250

How can i play

With this ping

And i puarchse this royal pass

😫

[cyan citrus]

Again, not something we can help with, @jade flint. The cool-down is there for a reason and you can only change your server once every 60 days. There is a clear indication before you change your server and it is same for everyone. Hope you understand.

[night cloak]

Ngl pubg shud let anyone change server anytime

[night cloak]

Forgot when they removed it but i been playing since April 2018 i am og

[cyan citrus]

For any feedback about the game, feel free to use the #old channel, @night cloak.

[jade flint]

U mean i cant play for 60days?

My ping high in middle east

I want toreturn it to eaurope

[cyan citrus]

That's right, @jade flint. You cannot change it before 60 days. Also, please avoid repeating the same question after being answered. There is nothing we can do to help you with this.

[jade flint]

Bad support

[stone drift]

Hi guys, I have a problem with a uaz skin can you help me with it

[unreal cloak]

Hi, I’m trying to play the 4th dimension game, however I keep getting an access denied error. I followed the instructions to allow my location for the website and it still won’t work. I first tried about an hour ago and again just now, relogging in and everything. Is there anything else I can do to make it work? Thank you.

[cyan citrus]

Please add more details about the issue you're facing.

[stone drift]

I’m having a problem with the unyielding land UAZ ( open top ) skin. I have it as a permanent car skin .
As first it disappeared from my inventory then showed up in inventory as a skin for the ( Hard top UAZ ) .
But some times during the game the skin appear randomly like if i was driving a soft top, open top or hard top UAZ it will show up !

[cyan citrus]

I'm not completely sure about your concern, @stone drift. Can you share a video recording instead?

[stone drift]

The skin Should be for the open top UAZ cars but now the skin appears when i Drive any uaz cars.

This is the skin, it is for the open top uaz cars

[cyan citrus]

It would be great if you can take some time and enter the Cheer Park and share a video recording of this issue.

[brisk idol]

I'm getting much plus in solo fpp asia..

Sorry not getting

Can you describe me how after match rating point given..

I want to known the calculation..

[storm flume]

Please refer to subpoint(s) 3.3 in #faq for further information, @brisk idol.

[velvet swallow]

I'm getting 150ms in EU when I get 20ms normally, this has been an issue since the update. Sometimes I get 600ms throughout an entire game

[cyan citrus]

This is not much we can help with as the in-game latency depends on your network environment and how stable your internet connection is. Can you mention your device, @velvet swallow?

[cyan citrus]

Is the skin equipped also when you enter opened top UAZ, @stone drift?

[stone drift]

This skin should be for the opened top

Some times

[velvet swallow]

I'm on samsung s21, My wifi speeds are 100mbs+ and I get 20ms normally. When I created an EU room, all 4 of us, who are in EU got 100-150ms

[cyan citrus]

Got it! Can you please make another video recording of your inventory and include the UAZ skin in it?

[cyan citrus]

The latency in the custom rooms may be different compared the latency when you are playing in a classic game mode. This may be due to players from different regions playing in the same room. You may submit a report regarding this through #old in compliance with the channel's pinned instructions or contact the customer service in-game.

[cyan citrus]

It doesn't show that the UAZ skin is for opened top. The UAZ skin is supposed to be for the closed top UAZ. It will be helpful if you can make another video recording where the skin is equipped for the opened top UAZ.

[cyan citrus]

Also, you can try to reset your network settings through device Settings > General Management > Reset > Reset network settings.

[velvet swallow]

I did reset my wifi on my phone and on my router, but this ms issue has been happening to not just me but my friends and other people too. They get like 600ms in games constantly yet they have solid wifi

[stone pulsar]

So I just got a 7 day ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stone pulsar.

[cyan citrus]

In that case, you may submit a report of the issue through #old in compliance with the channel's pinned instructions or contact the customer service in-game for further assistance.

[spark lintel]

Can you tell the devs to fix it asap, feedback is doing nothing. I am crying everyday I put red dot ads sens 300 so you can see how late my sens start working. Oh my lord, i am already half dead. Release god damn hotfix.

Bullets go over enemy head all the time and i play aim assist off

[dense dock]

any idea why the sensitivity settings for individual guns ain't saved ? after you redownload the game..

cant find em in the cloud either.

even tho ik i uploaded it.

[cyan citrus]

Hello! Please mention your device and country, @topaz harbor.

[dense dock]

this needs to be fixed.

deleting and downloading the game dont fix it either.

game just randomly crashes the during the countdown or at the beginning of tdm or arena matches.

[cyan citrus]

Got it! To start with, please try to restart your device one time and see if it will make any difference, @topaz harbor.

[cyan citrus]

What is your device?

[dense dock]

pocophone f3 latest miui android 12.

tdms worked fine the first days of the update issue started showing about 4 days ago.

[brittle flint]

I'm tired of reporting errors)

[dense dock]

routine repair , deleting arena maps and downloading them again or even reinstalling the game didnt help at all.

[topaz harbor]

All good thanks 🙏

[cyan citrus]

Glad to hear that and you're welcome, @topaz harbor. You can come back again if you will face the same issue.

[sacred sphinx]

my phone 60fps

[unreal hull]

Hello, why does my messages got glitched like this every now and then. It is so frustrating. It just shows random symbols. I've tried routine repair so many times but the issue remains the same.

[oak jay]

In which region is bonus challenge available?

[stone drift]

you can see here the skin is in the changing list for this car which is not suppose to have it . In the video I couldn’t change the skin to unyielding land uaz but sometimes i can .

[cyan citrus]

Please share a video recording and mention me when you are able to do it, @stone drift.

[cyan citrus]

No information regarding this.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @unreal hull. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

Please add more details about your concern.

[cyan citrus]

From where did you download the game?

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[rose swan]

Hey pubg mobile team <@&481161015728406538>

Actually i just bought 2 coins lamborgini but I want to gift one of my friend but I can’t see option of give can you assist me thank u

[cyan citrus]

What is your account level, @rose swan?

[rose swan]

81

[storm flume]

Please contact the customer service for further assistance, @rose swan. Refer to subpoint 5.4 in #faq for further information.

[neon kraken]

Haii Broh
I have small doubt on recall event
I know that recall friend eligibility (Above 15level, 30days before login)
But old friend i didn't know...can u plzz tell
On which eligibility we consider them as old friends...
Waiting for ur reply
....

[exotic sandal]

Hi

[royal ether]

@cyan citrus what is team up broadcast

In Lamborghini

[dense dock]

playstore.

[weak stone]

No options to join or creat a team why ?

[pure raft]

Hello

I was asked to upload invoice receipt for email unlink but there’s no upload button there so how do I send the receipt images!

But I went further and after the next question the upload icon came up then I uploaded the screenshot will the customer care still get it that way?

[night cloak]

pubg should just allow us to unlink email same way as facebook,twitter, play games and stuff

so much stress to unlink this email stuff mane

[timber dune]

Hello hello, someone hacked my account and removed my empty link from the account.I want to restore it and link it to a new account from me I have shipping receipts for my account In addition to the exact date of registration and date of creation It's all about my account I need your support to get it back as soon as possible

@cyan citrus

[compact oar]

Please contact customer service in-game.

[night cloak]

Fix 90 FPS iPhone pro MAX

[frail wren]

My id got ban please unban it its a pubg global id the reason pubg team gave is modifying the game code or data i have nothing done such things .please its a request please unban it .ihave many achievements in there and uc also please unban it ..

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frail wren.

[brazen cradle]

People in friendly list who haven’t been online for a while and when they come back online you could play with them to avail these.

[brazen cradle]

The banner that shows up when you join a team

[brazen cradle]

Kindly head over to the PUBG MOBILE E-Sports discord.

[brazen cradle]

Yes, it should show up on your ticket for them.

[brazen cradle]

You will be able to change it at your discretion.

[brazen cradle]

They are working tirelessly to make it a bette gaming experience for you. Thank you for your patience.

[brazen cradle]

Check the gifting requirements in the event before you try to gift it to a friend.

[civic shoal]

I need to report a channel.where can I do that

[little nest]

Heyyy. Is there any way to unlink my old email whitch I dont have acces to anymore? I mean I probably do, but dont know the email anymore. Everythink on my acc Is mine linked by me. Pubg support didnt help.

[brazen cradle]

Report a channel ?

[brazen cradle]

Unfortunately. At this point in time , you will be able to change it. But not remove it yet.

[civic shoal]

He pormoting glitches

[orchid summit]

this game is mother ducking broken died ducking 5times in a row because of bugs

fix the ducking game

[brazen cradle]

In discord ?

[brazen cradle]

Kindly share your queries in #old - #Update 1.9

[late yarrow]

@lime juniperhello can we talk

??

in personal

[gray summit]

Need Squad For Rankpush

[dense dock]

try asking here #activities

[green agate]

@echo willow Please refrain from such messages in our server.

[hollow bear]

Hi how can i login with discord on pubg mobile
I had a account that i linked it with discord now i dont have a option to login via discord

[compact oar]

Please download the game from https://pubgmobile.live/apk if you want to have Discord as a login method.

[hollow bear]

Mmanon zeynab jan

[lime schooner]

Hi, everything I do does not execute my Sensitive code

[night cloak]

Yes let me know how to do it

[night cloak]

Option is available but it stays after selecting

[night cloak]

Thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[prime night]

hello:))))

is there anyone?

[ruby slate]

Any solution?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @prime night. Remember to read through #faq before asking questions in the support channels.

[azure skiff]

Yes everyone

[lunar light]

Why

[floral gyro]

I have been selected among the 20 winner of the RPM9 Giveaway. May I know, in how many days will the RPM9 upgrade card be available to my account? I had received the email stating the upgrade card had been sent already on 24th of March.

[brazen cradle]

Apparently Europe region has strict data protection policies because of which certain options for changing region is currently not possible.

[crisp venture]

@floral gyro bro can you mail me your profile pic please even my name is same🥺

[night cloak]

Okay 😕

[thin surge]

I am a small pubg creator how can I apply for pubg to give me UC?

[brazen cradle]

You can apply for the Content creator program as a content creator. And wait for their approval. But , I don’t think you will get UC for that.

[thin surge]

Where do I apply?

[earnest helm]

Now you know how

[thin surge]

Get out of here

[earnest helm]

This is not your server

@thin surge I will give you uc for lambo

From midasbuy

[thin surge]

Not yours either so stop messaging girl and saying inappropriate things. Do you not have a mum and sister at home

[tame void]

Is there a way to see what I may have spent my UC on in the past?

Like a record or something

[sullen lion]

If u have bought from midas buy, go to ur id purchased and go to transactions and you can see there

also u can take a screenshot of id linked to midasbuy and pubgm and show proof it is same

or from playstore google play, you can easily have the record

in transactions and history

as it is very easy it has all records and purchases based on mail ids.

[brazen cradle]

You can check you Apple ID for past purchases and you would’ve gotten a mail. And all purchases from the play store would have a receipt sent to your mail.

[brazen cradle]

You can’t buy without creating a profile in Midasbuy and you can get your purchase record from your profile.

[crisp venture]

@brazen cradle When will secondary verification feature available in Nepal

??

🇳🇵

[turbid moat]

Didn't received any rewards , 48 hours has passed

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sinful meteor.

[distant obsidian]

Why ban for no reason 😀

[polar marsh]

Please refer to the private message from @polar marsh for further information, @distant obsidian.

[brazen cradle]

I really don’t have information on that, if it’s not available yet. It should be available soon.

[candid snow]

I do not have a change of region, only the server

[compact oar]

Accounts in the European Economic Area (EEA) will not have the option to change countries or regions at will due to the General Data Protection Regulation (GDPR). Please contact customer service in-game.

[candid snow]

Why can other accounts change, like my twink?

[rich shore]

Please help me, I do not receive an SMS with a code to log in to my account. Error code 100150003

[night cloak]

Game bug please help

I had VPN turned on, it was knocked out of the game, and now he writes that I am in North America and when I go through the game my rank is not considered

[azure skiff]

Your network issue@night cloak

[rich shore]

@azure skiff Do you know about this?

[azure skiff]

What country@rich shore

[rich shore]

Russian

[azure skiff]

About this i have only idea @rich shore to send this to #old

You will get help

[rich shore]

Thank you

[azure skiff]

😓. sorry i have only this information about this

[small harbor]

Hello, i need help with my account. I was away on a holiday with my family, when i came back i found out that my PUBG Mobile Global account was hacked. The Hacker Removed my social media accounts and added their own. Now i only have my 3rd link by email connected with this account and need help recovering it. Please help me with this asap. Thanks in advance

[hard bear]

anyone else getting 200 ms?

[small harbor]

Ok thanks.