questions

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tepid pond. Remember to read through #faq before asking questions in the support channels.

[vague wedge]

We need Erangle old map in pubg mobile 🥺🥺🥺🥺🥺

We need Erangle old map in pubg mobile 🥺🥺🥺🥺🥺 Miss Erangle old map 😭😭

[cyan citrus]

For any feedback you have about the game, please use the #old channel, @vague wedge.

[frail dock]

where do you post esports news in this server?

[cyan citrus]

There is no channel ralated to news for PUBG MOBILE Esports, @frail dock. You can join the PUBG MOBILE Esports Discord server for that or keep an eye on official social media handles.

https://discord.gg/esportspubgm

[frail dock]

thanks

[cyan citrus]

You are welcome.

[tame creek]

Do I have to acquire the outfits from the event before upgrading them to permanent or I just buy this and I get them?

[celest shadow]

You can acquire the time-limited outfits by reaching the stages in the event. If you want the cosplay outfits permanently, you have to upgrade the rewards.

You can choose to upgrade now then play matches to reach the reward's corresponding stage later. You will receive both time-limited and permanent items together.

[obtuse kayak]

MY ACCOUNT GOT BANNED AND I DONT USE HACK

[polar marsh]

Please refer to the private message from @polar marsh for further information, @obtuse kayak.

[tame creek]

Ok. Thank you

[devout ginkgo]

@celest shadow scammer here

[night cloak]

I literally messed around with that person lmao

Or maybe someone else

I got like 4 the same ones and 3 error 403

[celest shadow]

Please submit a report in #discord and include their Discord user identification (https://dis.gd/findmyid).

[inland verge]

Hello

Listen

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @inland verge. Remember to read through #faq before asking questions in the support channels.

[silk saddle]

Hi

[green agate]

@silk saddle Hey there, can you tell me your issue?

[silk saddle]

Facebook hacked. Pubg account linked to it hacked. Can't open Facebook it's disabled and can't access cause hacker did some child exploitation thing and now it's inaccessible

@green agate

[versed egret]

New record 😎😎

[green agate]

@silk saddle Our customer service e-mail address has been changed to [e-mail].

@versed egret Hey there, can you tell me your issue?

[silk saddle]

@Cloudy with my issue, can you tell me if it's fixable

[green agate]

I am not able to tell you as I am not customer service in any way.

[versed egret]

I have no problem thanks just banned 7 cheaters from one day 💪🏻

[green agate]

@versed egret Feel free to use the #media channel for this in the future.

[cosmic kelp]

Is that real

[night cloak]

Is teaming up still considered as cheating or no? I reported a player for teaming up and the final results were that they were not cheating. I have video evidence that he was teaming up.

[devout ginkgo]

@celest shadow when is this back

[quaint frost]

Anyone please tell me how can i get support i have chatted the customer service in game regarding on my hacked email linked on my account. But there is no response.

[rotund adder]

Turn off lobby music when music is at 0 in audio section

[celest shadow]

You can vote which items you want to return through this event.

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[celest shadow]

Please perform a routine repair from the login menu. If the issue persists, please submit a report regarding the issue in #old.

[celest shadow]

This is real. Error 403 has responded to you in #copyright:

#copyright message

[celest shadow]

Players teaming up with each other will be punished accordingly. Please allow the security team to review your report and apply appropriate punishments.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sharp sigil.

[night cloak]

hello, my account was hacked, I still have two mail attachments and a social network VK, the hacker took a look and attached my phone number, now I can’t log in at all, what should I do? help me please

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[green agate]

Our customer service e-mail address has been changed to [e-mail].

[fallow skiff]

My friend When is the result for 2021recap ? @celest shadow

[night cloak]

They already reviewed the report and found them not cheating.

[cosmic kelp]

But I am only 17 I don’t know what to do

[olive isle]

@thin halo please give me 32 bit pubg mobile application link

[green agate]

for 1.9?

[olive isle]

1.8🤔

[toxic gale]

i have video for full cheating player account mythic fashion where i can post it ?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @toxic gale. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[green agate]

@olive isle pubgmobile.live/apk

https://t.co/XvQWtPk3vQ

From the official twitter.

[olive isle]

64bit automatic download

[green agate]

Oop.

[green agate]

From my info, there is not a link for this.

[old cairn]

I have been lonely a lot and I am looking for a way to write to you and I hope that you will find a solution to my problem.... My account was stolen a long time ago... He also stole my personal Twitter account and this account I love very much because it's my first account in the game Hands: 5206304251 and the name is not my name: BS×Sakr5
And I thought that I blocked the account because it is not the property of the thief and he violated the privacy. I am very sorry and I hope that you will restore the account to me.

[rugged panther]

wtf is this

some bs

then my teammates just left me there to die

[inland verge]

Hello listen

I have changed my reigon mistakenly

But now i want to change it back to my country

How can i?

I cannot wait 180days 💔

Kindly help me

[storm flume]

Please contact the customer service for further assistance, @inland verge. Refer to subpoint 5.4 in #faq for further information.

[inland verge]

Are you talking about in game customer services?

Or here any customer service...

[normal fox]

There's no other way you have to wait 180 days

[inland verge]

I cannot wait bruhhhh

[turbid moat]

There is no other solution .

[inland verge]

F*** pubg

[normal fox]

There is no other solution lots of people ask these questions this is the response they get

[turbid moat]

They won't break there policy because of your mistake bro

[winter kernel]

How long to wait for a response from the support service about a stolen account?

[turbid moat]

What happened to your account ?

[green agate]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.@winter kernel

[zealous turret]

did something happen with Google play or something

I cant login nor see my accounts

global

[winter kernel]

I stopped playing in September. And 3-4 days ago I tried to log into the game, when I log in via Facebook, to which my account is linked, I start creating a new character. Old friends found my acc in the game, they changed the clan there, changed the name of the character. The support service has been silent for 2 days. And I don't know what to do now. I don't want to lose the account I invested time and money in

[winter kernel]

It's been 2 days already. I want my account back. I don't want a thief to play on it. I still invested money in it

[turbid moat]

Did you have linked your pubg id to any other social accounts ?

[winter kernel]

Unfortunately I don't remember. I've always logged in only with a Facebook account.

[turbid moat]

Try to login with all the gmail accounts on your device . it seems to me that , Someone had access to your facebook that they used to logged in to your game , then they unlinked you Facebook account from your pubg account

[winter kernel]

Use gmail email and password?

[turbid moat]

No use Google play to log in to the game to see if you ever connected them to your pubg account

[wicked vessel]

Is the uncommon investigator title permanent?

[winter kernel]

Unfortunately, other login methods are not possible. I tried different ones just now.

[thick yew]

Can you guys please give us an OCEANIA server PLEASEEEEE

[fiery cedar]

High Ms In Middle East Server In Pakistan

[mental oyster]

Can someone tell me why I can’t hear my nades when I throw or when they land beside me? I can’t even hear the red zone

[thick yew]

Get new headphones #problemsolved

[mental oyster]

I don’t think it’s that lmao, I can hear everything else just fine

[warped parcel]

i want to report a emulator hack

how to ?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @warped parcel.

[green agate]

@thick yew This should go in the #old channel.

@mental oyster Have you tried repairing the client?

@fiery cedar I recommend only playing on a WiFi connection.

[fiery cedar]

@green agate Playing On Wifi Connection. network Also Strong But From 2 days Ping Issue

[green agate]

@fiery cedar Did you try reseting it to see if there's an issue?

Resetting*

[fiery cedar]

@green agate Check Network Speed

[green agate]

That's not my meaning by resetting.

[fiery cedar]

@green agate Whom I Have To Reset

[green agate]

Have you reset the router? That is a possibility.

[brisk idol]

I can't find match in solo fpp.. How can i find match in solo fpp. I waited for 30 min but can't find a match..

[green agate]

@brisk idol Try turning off language matchmaking so it doesn't factor that in.

[gloomy swift]

Is there a pmco this year for NA?

[brisk idol]

I tried both enable and disabled but no change.

[green agate]

You should check in the respective eSports Discord. @gloomy swift

@brisk idol Your rank?

[brisk idol]

I'm in platinum tier

[gloomy swift]

Do you have a link too that?

I’m only in the esl one

[green agate]

#community-news

[gloomy swift]

Kk

Thanks

[green agate]

You could try at a different time period to see if you can get one.

The matchmaking should be trying to give you the best match at all times.

[brisk idol]

What should i do now. I can't wait whole day. 30 min waiting in lobby makes me disappointed. I left the game because of that. I'm losing interest.. 😭

Suggest me something that i can find matchmaking early. Any time zone or something.

[green agate]

It depends on your current time zone. If it helps here in EST you usually get fast queues around 12-9PM.

[brisk idol]

Your time zone UTC-?

[gloomy swift]

TPP>

[brisk idol]

NO @gloomy swift FPP

[green agate]

UTC-5 @brisk idol

Also fpp does play a factor too.

So that could be another reason.

[brisk idol]

What is the another reason.

[green agate]

Fpp and tpp are in different queues.

Alot more people play tpp.

[brisk idol]

Please fix that Match making problem. If there is a little player play fpp then let them play. Fix 3-5 min time for match making if there is no opposition then start with bots but why we have to wait for 30 min long time.

Those rules make many player disappointed.

[green agate]

I'd suggest a good criticism of this be put into the #old channel. It is a very interesting topic.

[trail knot]

Been having an issue trying to complete an achievement mission. I need to land in a certain place to complete it and have done that (more than once) and it won’t count it.

[storm flume]

Please contact the customer service for further assistance, @trail knot. Refer to subpoint 5.4 in #faq for further information.

[thorny solar]

How can i fixed this issue?

[green agate]

Have you set your region in the settings page? @thorny solar

[thorny solar]

Yes i changed it to turkey its my region

[green agate]

Then its most likely an issue you should take to customer support.

[storm flume]

Please contact the customer service for further assistance, . Refer to subpoint 5.4 in #faq for further information.

[green agate]

Use these instructions @thorny solar

[thorny solar]

Not answer

[green agate]

Have you tried their email address or given enough time for a reply?

[thorny solar]

1day ago

[green agate]

@thorny solar Sit tight and give it some more time.

[exotic quartz]

Dear sir/ madam
id : 5329598270
game name: M1esINTERPOL
drive: ipad 20 pro
my accound has been banned with out any reson. please i don't use any third party apps anything but my accound got baned. i spend money morethan 12000$. plese first chaeck my accound
if i use any third party app please baned i don't use any things but i got baned plese to check my accound <@&639889499718942720>

[thorny solar]

This id is officially tencent ?
945933784568705066

[clear berry]

Any yall know exact tier restriction rules? Like what tiers can play together, like can a diamond 1 player with play with platinum?

[clear berry]

Thanks bruh

[green agate]

If you are referring to "Krafton Support Team" or likewise usernames then they are a scammer trying to use a scam link.

[thorny solar]

He wanted to take my account information from me

He sent me a verification code to log in to my account

[storm flume]

Please consider blocking the user or reporting the content to Discord, @thorny solar, as we are unfortunately unable to assist with behavior outside of our Discord server.

[green agate]

For any issues ingame that cannot be handled here.

[storm flume]

Please contact the customer service for further assistance, . Refer to subpoint 5.4 in #faq for further information.

[green agate]

Feel free to use these instructions.

[thorny solar]

How can I reported this scammer

[storm flume]

Please contact Discord at https://dis.gd/contact for this matter, .

[brisk idol]

Is this pubg official.

Is pubg asked for verification code.

[green agate]

@brisk idol This user is a scammer. Any and all issues regarding your account should more or less be brought to customer service.

[storm flume]

Please consider blocking the user or reporting the content to Discord, , as we are unfortunately unable to assist with behavior outside of our Discord server.

[crisp venture]

<@&639889499718942720> .this is not my number this number belongs to hacker.I have spent more then $900 on my account and i dont want it to go to hacker

[storm flume]

Please contact the customer service for further assistance, @crisp venture. Refer to subpoint 5.4 in #faq for further information.

[green agate]

Our customer service e-mail address has been changed from [e-mail] to [e-mail].

[crisp venture]

Customer support dont understand me.i have sent them more the 50 mails and talked them more then 20 times still they act as if i am the hacker.i don’t get them💔

Through ingame

@green agate i know it has been changed Thankyou

[green agate]

Us moderators cannot handle suspension cases

[crisp venture]

@green agate got you cloudy but the pain which i am facing i know it .💔

[green agate]

I understand and pray for mission success

[crisp venture]

I know how hard i earned money and spend in pubg.As a small worker i know how hard i feel @green agate.Thanks for your support really appreciate it♥️😣😔

Hope they understand my issue .i always pray to god for my account recovery😣

[green agate]

You got this, just take the time to try and make a ticket.

[crisp venture]

I just want to confirm one thing @green agate .currently my account is banned it will open at 11-03-2022.So after unban will i be able to recover my account or still pubg will say me to come with my hacked account.I am scared if he ban for 10years

[green agate]

oop.

[quasi anchor]

Hi pubg mobile when is the new session coming?

[crisp venture]

@green agate can you reply me this please

[green agate]

They more than likely need proof of the account so yeah.

[green agate]

Keep an eye out ingame.

[crisp venture]

@green agate i have all the payment receipt total of $900 + and first payment.i have everything with me just i dont have the exact registration date but i have the exact pubg installation date.Is exact registration date is compalsary

[green agate]

I have no info on this unfortunately.

[crisp venture]

Registration date is compalsary ?

I just want to know this rather then register date i have A to Z prove of my account

[green agate]

Yes, I have no info on this. Like I said your fastest method is to prove your case to support.

[crisp venture]

Umm okay got you @green agate Thanks bro/Sis.You brought a smile on my face thank you really appreciate it🥺♥️🌹

Its been 2month havent played pubg.i feel the pain

[green agate]

I really do hope you get the account as there are a multitude of people that come in every day saying the same case. I hope you get it.

[crisp venture]

@green agate Thankyou ♥️🌹

[gray lark]

Hello, whi can help? My account has been blocked.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gray lark.

[wintry geode]

Very very cheater in pubg mobail

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @wintry geode. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[wintry geode]

Ok

[night cloak]

can someone tell me why I only got 17 points

[night cloak]

when do i get these rewards

[cerulean scroll]

When you will play 5 matches in Ace Tier

[night cloak]

the ones on the right

[cyan citrus]

Those are season rewards and you will get them at the start of next season, @night cloak.

[night cloak]

when does the next season start

?

[cyan citrus]

After March 21, @night cloak.

[night cloak]

1 month from now

😭

[cyan citrus]

Almost, yes, @night cloak. Every season lasts for about 2 months.

[night cloak]

that's enough time to play 5 matches in Ace lol @night cloak

[small current]

why does my game crash whenever I try to log in with google play?

[cyan citrus]

Please make a video recording of the issue and share it here, @small current. Also, mention your device.

[somber shard]

Hello, i've changed the server by accident after reaching ace dominator, so that i lost all the achievement for this season, and the ping is also high a little bit. Is there any chance to get back ?

[cyan citrus]

Unfortunately, no. You will need to wait for the cool-down to be over to change your server again, @somber shard.

Got it! Thank you, @small current. May I ask from where did you download the game?

[small current]

Play store, I downloaded it today first time after a long time.

[cyan citrus]

Please try to do a Routine Repair of the game from login menu, clear game cache and reboot your device one time, @small current.

[low thunder]

Hello hello i have Xiaomi 11 T pro but it has no 90fps is there something i can do to unlock 90 fps my screen refresh rate is 120Hz
8gb ram
Snapdragon 888 processor

[urban jetty]

why does the couple RB doesn't have any sounds?

I can't hear anything while I'm driving it

[cyan citrus]

It is possible that your device does not have required specifications or the game has not yet been optimized to provide the required Frame Rate option for your device. You can submit the form below to let the developers work on providing the 90 FPS support for certain devices.

https://forms.gle/e1cyNbdzbbhAuYWQ6.

[devout ginkgo]

@cyan citrus in which other way can u redeem your uc .midasbuy is down

[cyan citrus]

Please share a video recording of the issue you are facing.

[cyan citrus]

The only recommended method to make purchases outside the game is through the following link. Also, the website is working properly, @devout ginkgo.

https://www.pubgmobile.com/pay.

[devout ginkgo]

I bought uc on dundle but i need to redeem my uc .but midasbuy is down @cyan citrus

Once i try to login with Facebook it’s refusing

@cyan citrus whats the verification code ?i have the redemption code

[urban jetty]

np here's the video

[cyan citrus]

The one available at the right of that box.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @urban jetty. You can also submit a report in #old in compliance with the channel's pinned instructions.

[devout ginkgo]

It keeps saying that

[willow hearth]

I was playing squads on 22/2 normally when I suddenly got banned for 10 years. I was on conqueror tier with 6500+ pts top 300 in asia. I didn't cheat and i was super confused. As I figured it out i was banned for fraud. I didn't commit any fraud such as buying/selling accounts and I can verify that the email and twitter account linked to my account is in fact mine. I also didn't spread any illegal information in game or online. Please address this as I still have teammates, friends confused at my ban and some of my friendships are destroyed because of this false ban. I also have competition to participate in my org. People now suspect me of cheating when in reality I was falsely banned for fraud. Please reply asap thanks. My game name is 看海和n Character id is ID:51472469635
Yours Truly,
Player who once grinded and enjoyed PUBG

[polar marsh]

Please refer to the private message from @polar marsh for further information, @willow hearth.

[neon hawk]

Heeey How I Fix This Problem

Ban-create-carteam

[brisk idol]

Will i find one match today in fpp solo..

Bloody match making system. It's suck..

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[craggy gyro]

selling/trading of accounts legal now? Isn't he pubgm partner or sm shi?

[celest shadow]

Matchmaking time depends on how many players are currently playing on the specific game mode, map, team mode, perspective, server and platform.

[celest shadow]

Buying, selling or trading game accounts are against PUBG MOBILE's terms of service. You may report this through https://bit.ly/3soBavK.

[ruby coral]

Hello we talked yesterday the graphics lag fixed but i still can't save control settings after reinstalling game

[brisk idol]

That means nobody playing solo fpp.. Then remove this solo fpp mode if nobody play.. Today i tried whole day but couldn't find a match..

[craggy gyro]

you sure it's the correct form?

[brisk idol]

I'm going to uninstall this bloody pubg.

[green agate]

That is the correct form.

[craggy gyro]

I was about to report violation of TOS but that's a cheating form??

[green agate]

You can fill out the form using any evidence.

It is 100 percent the correct form.

[craggy gyro]

it just asked me for the username not the post I wanna report but ok

[celest shadow]

Yes, you can report content that violates PUBG MOBILE's terms of service through this form as well. If you want to report the associated PUBG MOBILE account, you may submit a detailed report with evidence in #copyright.

[ruby coral]

I've talked with moderator in this. Channel the graphics lag fixed but i still can't save control settings after reinstalling game phone version global redmi note8 xiamoi sorry for saying this again but I want to save my controls settings

[ruby coral]

Lol bro what do you want with that guy he's selling acc there's like millions of people like that lmao

[west ice]

Hey i need Anyone who supports the game?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @west ice. Remember to read through #faq before asking questions in the support channels.

[west ice]

Well my problem is that I got the band for three months without any reason and the reason it says in the game is that I use a third party like files or gfx tool and I don't use any of that

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @west ice.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @west ice.

[strong glen]

Hey pubg can you help me

[lavish walrus]

Hello, Pubg Mobile management, I changed the country in my account by mistake and I can no longer change until after waiting 180 days. Please help and change the country to Iraq as soon as possible. Thank you

[strong glen]

My account has been merged to another version, can you help me?

[frigid hemlock]

Same here brother I'm also waiting for last 7 days for a single lobby 🤧😂

[crystal prairie]

Hello

[tight bobcat]

pubg 1.9 beta version In tdm mode there is a pattern in blue around where players stand to play. It looks like red on free fire tdm. pubg mobile copy of free fire tdm. Thus causing problems later on for the pubg game. Just like the Krafton company sued the free fire company for copying the pubg pc version for free. Free fire company pubg company Krafton is likely to be sued.

Please fix this problem

[lavish walrus]

Hi, I accidentally changed my country to (Singapore). I can no longer change until after waiting 180 Please reset my country to (Iraq) Thanks
(5294530246): ID

[cyan citrus]

You will need to wait for the cool-down to be over, @lavish walrus. You cannot change it before that.

[cyan citrus]

For any feedback you have about the game, please use the #old channel.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @crystal prairie. Remember to read through #faq before asking questions in the support channels.

[quartz bobcat]

instead of making new gamble crates every week, how about you fix the most annoying bug in the game, parachute glitch.

[cyan citrus]

It will not be possible to use the same account again in the global version of PUBG MOBILE.

[lavish walrus]

But I play in my city ranking and now it has changed and I can continue to play

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @quartz bobcat. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

Not something we can help with.

[lavish walrus]

180 days is too much, please reduce this period

[cyan citrus]

The cool-down time will increase when you change your region multiple times, @lavish walrus. There is nothing we can do about that and it cannot be reduced. Please wait for the cool-down to be over.

[lavish walrus]

@cyan citrusI haven't changed the country since I created my account 3 years ago except this time

[cyan citrus]

Again, not something we can help with, @lavish walrus. You will need to wait for the cool-down to be over.

[lavish walrus]

@cyan citrus It's such a sad thing that you can't help

[stoic schooner]

@cyan citrus @polar marsh
When will pubg mobile girl beautiful hairstyle face and beard and hairstyle come?

[cyan citrus]

No information regarding this, @stoic schooner. Please feel free to provide your feedback about the game through #old.

[lavish walrus]

@cyan citrusA person contacted me and asked me for an email related to a game. Is it from your support?

[cyan citrus]

No, @lavish walrus. Must be scammer, so please block them and report them to Discord Trust and Safety.

[lavish walrus]

@cyan citrus OK thanks

[velvet agate]

open sesame Achievements not count as i play 600 minuets in the week am ( 99/100 ) in this Achievement !!!!

[lean delta]

I need to make I complain about scamers which drop their bad armour and takes your buy preventing this but a notice like this player is trying to take your armour do you want to let this player take it comfrom or denied and this will prevent your teammates to take your armour or gun and scammers it’s will be a big help to those who already got scam like me

[glad vigil]

I want to report a hacker where should I post the pov?

[glad vigil]

<@&481161015728406538>

I have posted my pov on #media

[spark marlin]

in #faq theres a form to fill out

[glad vigil]

Okay

[spark marlin]

i found a hacker too and theres where i reported

[lean delta]

Dosent matter if you report or no they will get ban or mert dec

[glad vigil]

Can you mention which column we can find it?@spark marlin

[glad vigil]

Bro me and my team are getting in fight with hacker in half of our matches

[spark marlin]

5.1

its when you click that channel

[glad vigil]

Got it,thanks!

[spark marlin]

i got into a match where my teammate was a hacker, and he killed us on purpose. and killed people somehow from the ground

[woven vine]

I have a very important problem and I hope to solve it

[glad vigil]

Yeah,you won't believe dude once we even got killed by a flying hacker😂

[warped cairn]

Is it possible to change the email linked to my account?

[celest shadow]

How can we help you?

[celest shadow]

It is not possible at the moment.

[celest shadow]

Feel free to provide your feedback regarding this in #old.

[storm flume]

Please do not use languages other than English, @slender kelp. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[woven vine]

My account got banned for 10 years by mistake and I did nothing against the laws of PUBG , what to do . Please Help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woven vine.

[warped cairn]

Will it be available any soon?

[velvet agate]

open sesame Achievements not count as i play 600 minuets in the week am ( 99/100 ) in this Achievement !!!!

[low thunder]

According to the list of phones that have 90fps XIAOMI 11 T pro is already part of it

[celest shadow]

No, but feel free to send your suggestions in #old .

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @velvet agate. You can also submit a report in #old in compliance with the channel's pinned instructions.

[crisp venture]

@celest shadow are you their bro ?

Are pubg customer saying they will help me after my account gets unban

[lavish walrus]

@celest shadow Hi, I accidentally changed my country to (Singapore). I can no longer change until after waiting 180 Please reset my country to (Iraq) Thanks
(5294530246): ID

[crisp venture]

@lavish walrus I suggest you to contact Pubg support through ingame or email for fast reply

[lavish walrus]

@green agate Hi, I accidentally changed my country to (Singapore). I can no longer change until after waiting 180 Please help me

[strong glen]

I don't understand

[forest leaf]

Hello

Are there invitations to the next pmco or everything from 0

[copper meadow]

Hello, I have turned over my stolen account. But the uc that the hacker spent can no longer be reimbursed?

[shy lily]

Why there is no new mods in KR version?
Also no domination and sanhok map in unranked!

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @[One Pixel] BuHsn#6089.

[cyan citrus]

Most probably, not, but you can still try to contact the customer service in-game for further assistance.

[copper meadow]

Thanks

[cyan citrus]

For further assistance related to Esports, you can join the official Discord server for PUBG MOBILE Esports. Please refer to #community-news.

[cyan citrus]

You are welcome.

[cyan citrus]

You can't use the same account again in the global version if it has been transferred to a different version.

[cyan citrus]

You have already been answered. Please avoid repeating the same question.

[lilac moat]

Hello Guys!
Please anyone know how to refund UC to my account?

[ivory leaf]

Any one help me to get out of this problem?

[regal fable]

Hello

@cyan citrus

[balmy jackal]

I am from Pakistan, middle east server. Its been 3 days I am not finding any match on livik. I understand that less players on the server may be the cause. But seriously, I can match on any other map even livik unranked. And even if there are less players, it should not be taking as long as 18 minutes after giving me an error. What has happened? Livik is the most played map here in Pakistan. No one plays Erangel. I can find match on erangel and not livik. So there must be really some issue on the server side.

also it gives me an ETA of exactly 3:00 minutes everytime. which can not be a co-incident. is it?

[regal fable]

@static sleet

Please help

[dim trail]

Hi

[sudden shale]

If I'm trying to enable secondary verification but it keeps saying "action taken too quickly! try again later, how do I fix that so I can use my phone number and not my email to log in?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @wanton mist. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[static sleet]

How can I help you?

[regal fable]

bgmi discord server join problem

[static sleet]

This is the PUBG MOBILE Discord server, @regal fable. We cannot assist you with that.

[wanton mist]

Dis player

[static sleet]

Please refer to this response one more time, @wanton mist.

[wanton mist]

I can't you can just add YouTube URL and this is a screen recording@static sleet

😦

[static sleet]

Can you please upload the video recording evidence on YouTube and then attach the required section of the URL link to the form?

Here's the form: https://bit.ly/3uDSJZv.

[wanton mist]

Oky thx bro😛

[static sleet]

You're most welcome.

[vast wharf]

Hi i got band for 7 day’s and i don’t know why is there anyone can contact with

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vast wharf.

[wanton mist]

Player is banned💯 🙂

[dense dock]

why people take less dmg when doing a climb animation, its like some bullets dont register. fix it.

[fallow skiff]

When is result for tiktok event @static sleet

[round spear]

We were playing TDM with my friends 10 minutes ago and this happened to one of them. What's the reason?

It's from 2021

[nocturne pelican]

Yo

[sudden shale]

@static sleet I need help

[nocturne pelican]

I need big help lmao

@static sleet I am an old pubgm player, 3 years and left about 3 months ago

i came back with my email

seeing my fb being disconnected

and someone on the acc

smh

@olive dove@thin halo legit can yall help or am i alone here 🥶

[fervent geyser]

does anybody know if it's possible to change the date to play the all talent semi finals. Like it starts at the 26th for us, if we didn't play on the 26th, can we play the one on the 27th?

@static sleet

[olive dove]

I went through your previous messages.
Do you have any other social media account(s) connected to your game account?

[nocturne pelican]

well according to this

my acc was removed

and there is a facebook + twitter

the facebook is apparently being removed

but i have access through email

[olive dove]

In that case, you need to contact in-game support to removed the unwanted links and connect yours.

[nocturne pelican]

okay

[nocturne pelican]

[e-mail]. {??}

[olive dove]

You should try with the in-game customer support first, check #faq 5.4. for further details.

[nocturne pelican]

what should i say

[olive dove]

You may use this as a reference:
https://cdn.discordapp.com/attachments/888033701898899557/888045295265517648/image0.jpg

[nocturne pelican]

should i go to acc issues

oh contact okk

@olive dove

its asking for exact reg date

idk it

[olive dove]

Check the achievement "Linked I".

[nocturne pelican]

ok

[nocturne pelican]

@olive dove is 2019/8/21 = 8/21/2019

nvm got it lol

[olive dove]

August 21st, 2019.

[nocturne pelican]

ye xd

@olive dove
It says Please include a screenshot of the oldest payment receipt and payment receipt for the transaction made 3 months ago

but its not my oldest payment

i got the screenshot of my oldest payment but there is no button to send it

[olive dove]

According to this, it requests 2 receipts in one screenshot.
[the oldest payment receipt and payment receipt for the transaction made 3 months ago].
If you did not made any transactions 3 months ago then you do not have to include that.
Upload the screenshot to Imgur and send the source link.

[nocturne pelican]

so urm

can i just do my oldest?

[nocturne pelican]

@olive doveurm dum question but what was it 3mo ago

December or November

ah may?

[olive dove]

No worries, you are welcome to ask any questions.
You may only include your old receipt and if it does not suffice the customer agent will follow up with you.

3 months ago is November.

[nocturne pelican]

oh

[nocturne pelican]

@olive dove did it, but what about the fb

i said to unlink the twitter

but fb not mine either

might be my friends

ill check w/him

YO @olive dove how do i change my global chat region forgot

[night cloak]

Can someone help me with this it was fine yesterday

[balmy jackal]

I am just levitating in the air after recalled. can't spectate my teammates. they are just standing in one place. If I rejoin the game it gives me an error saying connection to the server lost. its too strange to be a connection or internet issue. At first I wasn't finding match on livik and now this is happening.

[storm flume]

Please do not use languages other than English, @hasty fjord. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @hasty fjord. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[stark meadow]

What is this i got banned 10yr suddenly

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stark meadow.

[safe hazel]

I am Conker and I meet many hackers, so will they come sooner?

[night cloak]

helo

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @balmy jackal. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[nocturne pelican]

@olive dove he got on me acc

-=-

[turbid terrace]

I have been banded 10 minutes and 5 time respectively why ?
I didn't use 3rd party software
And when i play withe another acount on same phone nothing happens for me !!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @turbid terrace.

[trim sand]

Why does this keep happening every time I try to join metro Royale

I was playing it 30 minutes ago I go to do something and when I come back all it says when I try to join is that this feature is under beta testing

@polar marsh

[willow oasis]

Hay

My account has been hacked, I have old email address,

And Account creation date

[storm flume]

Please contact the customer service for further assistance, @willow oasis. Refer to subpoint 5.4 in #faq for further information.

[thin python]

@static sleet please change my nic to FeRruM

<@&481161015728406538>

@green agate

[normal fox]

when i try to vote for a skin to come back it says the requested url was not found

[thin python]

Thanks

[spice quest]

sir
I want to change my region from Singapore to Pakistan so please change my region to Pakistan....

hell

[green agate]

Tap on "Change," if this does not work you should contact support since this technically your account information.

Also please only use the support channel for your questions next time, unless it is discord related of course.

[spice quest]

how to join support chnnel

[storm flume]

Please contact the customer service for further assistance, @spice quest. Refer to subpoint 5.4 in #faq for further information.

[unique coral]

Hello

[green agate]

@unique coral Hey there, how can I help you?

[feral adder]

Hello to the respected team of PUBG MOBILE, Someone was able to sign in to my account and their devices are logged into the account in the list of devices that show a login, but it's not a trusted device. And he knows the mail and password link (the third link) so I added the phone number in my account and secondary protection and my device became the only trusted device and i logged out from all devices after that can he log in again

[small flicker]

No he can't. Meanwhile Click Logout from all other devices. @feral adder

[night cloak]

Hello I am needing some help

[small flicker]

State your issue

[night cloak]

I am a metro player and I was playing earlier today. When I just got back on and try to go to metro it says it’s still in beta and I haven’t been invited

[small flicker]

try repairing the game

[night cloak]

Have done that

[small flicker]

Then please contact in game CS they will help you better.

[night cloak]

How long does it take for a response from them

[small flicker]

Not any fixed time.

[storm flume]

Please refer to subpoint(s) #faq 5.5 in #faq for further information, @night cloak.

[silver ether]

Is this is a joke Unban my i'd

[polar marsh]

Please refer to the private message from @polar marsh for further information, @silver ether.

[obtuse mauve]

My account disabled please help me

[storm flume]

Please contact the customer service for further assistance, @obtuse mauve. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

lol now what. This is an actual joke

Bruh I have literally over 70mil looted and like 30 sets of armor. How does it just say I’m not invited now? It makes absolutely no sense. So if you can’t fix it and they are too lazy to look into the situation what do I do?

[obtuse mauve]

@storm flume Please I want you to solve My problem

[random smelt]

My account has been banned because I played with someone in random games and he was using one of the cheating methods, but he is not one of my friends and I played with him more than once and I did not know that he used cheating methods, I was banned for a week and the person who uses cheating has not been banned And he's still playing!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @random smelt.

[obtuse mauve]

My account closed with Facebook account can I reopen my account by another way

@polar marsh Please can you help me

[small flicker]

@obtuse mauve if your account is linked to any other social network or email you can login via that.

[obtuse mauve]

I don't attach My account with another email

[small flicker]

In that case please contact In-Game CS and also contact Facebook to repoen your account.

Discord Server Can't help you with account related issues. @obtuse mauve

[obtuse mauve]

Facebook don't respond me

[night cloak]

Lol thanks guys

[small flicker]

We're sorry we can't help you with that.

[night cloak]

Is the Krafton support person that just reached out to me real?

[low thunder]

This account just tryd to hack my gmail

[night cloak]

@low thunder they messaged me too

[low thunder]

Beware bruh they are no real
They added me on whatsapp and accessed my iqoption and pubg

Lucky my gmail reported that they tried to change my password

[night cloak]

I gave them my pubg user ID can they hack me with that

[low thunder]

Nah unless they hack pubg servers to get the rest of your info

[night cloak]

@small flicker make sure this person isn’t in the server and if they are ban them

[small flicker]

The person is not in the server

[small flicker]

Please block such profiles and report to discord

[night cloak]

How did they know we are having problems then? They messaged me about the problem I was having as well. So your sever is hacked them

[small flicker]

@night cloak
Most probable the keeping eye on the server using different ID's.
and Message from different ID's to stay undetected.

@night cloak
KEEP IN MIND PUBG MOBILE WILL NEVER ASK FOR YOUR PERSONAL DETAILS OR PASSWORD.
NEVER SHARE YOUR PASSWORD TO ANYONE INSIDE OR OUTSIDE THE SERVER.

[night cloak]

@night cloak can you answer my question from earlier? Because it seems like in game customer service won’t help and you guys can’t so where do I go to next?

[green agate]

@night cloak You should use the answer provided by support.

[night cloak]

@green agate and that is?

[green agate]

To sit tight for any announcements.

[night cloak]

You didn’t read my message then from earlier or see the pic attached.

[green agate]

You have the issue that it says you are not invited, correct?

Metro royale is indeed in a beta state.

@night cloak Can you give me a screenshot?

[night cloak]

Ok then how have I been playing but then when I leave the lobby and come back to collect my daily rewards I’m just uninvited

[green agate]

@night cloak It is in a beta state therefore it may not work correctly at any and all opportunities.

[night cloak]

Lol what kinda support is this?

[green agate]

The correct support, you should not expect beta versions to not have their separate issues.

[night cloak]

Correct support for what? So far nothing has been any where near helpful, I’ve gotten just wait. Like wtf, also since I joined somebody tried to hack my account because they are posing as a fact support. So clearly this isn’t a real good support as you can’t do anything to help anybody

[green agate]

Customer support is the final answer on all issues and they have posted that you should wait. I'd expect an announcement on it soon.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[green agate]

^ Use these instructions.

[night cloak]

How tf is the official support channel and you can’t fix anything @green agate @small flicker y’all a joke

[green agate]

Once again customer support has given you an answer. Please refrain from chatting here unless you have a separate or likewise issue to report.

[night cloak]

Ok then my new issue is why can’t you fix anything?

[green agate]

We as moderators cannot handle such issues as it requires a fix from the developers.

[night cloak]

So do you send messages to the developers group?

[green agate]

@night cloak Get your questions answered on this new feature that helps make your matches more enjoyable and competitive!

Reddit - https://bit.ly/3uQGzzE

@night cloak No.

[night cloak]

So what I understand is that if somebody has a problem you just acknowledge it and don’t do anything besides say sorry for your problem.

[night cloak]

I’m not trying to be rude. I guess I don’t understand this process or am missing something. I’m just really frustrated I’m not making gains on 3rd map and taking peoples gear

[green agate]

There are a multitude of problems that can be fixed here actually.

Feel free to add criticism into #old telling us how to fix this or your thoughts on the matter.

[inland crescent]

Hello hello, do you know where to find information about the future cover contests ?
Sorry if i’m interrupting :v
I found my answer, they posted on Reddit lol who tf posts on Reddit 😭
https://www.reddit.com/r/PUBGMobile/comments/sjwk0p/pubg_mobile_community_event_trendy_power_cover/

I agree about that, I would rather chose to be playing with low rank friends than being matchup-ed with low rank noobs i don’t know… like wtf it’s obvious, pubg was stupid on this one 🤣

[wicked axle]

Hello Dear Sir / Madam My name is 『PRO』PARADOX and my PUBG Mobile account name is 5510820410 I request to manually reconsider the action has been taken on my PUBG M. Account (10 years band) the automated respond is not helping at my case l'm claiming that I got band for no reason
I did not violate the rules of the game I have been playing this game since the beginning of the game release and I have never violate any single rule I request to remove the ban from my account .please
Device: Galaxy J2 Pro
Networl: WI-FI

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wicked axle.

[analog folio]

Need option of deleting clan message in 1.9 update for leader and co leader ... sometimes stranger,s come in clan and start abusing.

[green agate]

@analog folio You should put this into #old.

[analog folio]

Ok bro

[green agate]

@night cloak Feel free to ignore the bot since you are not reporting an issue, simply giving us your feedback on the matter.

[low thunder]

Well then maby customer support should give me an answer as to why my phone wont support 90fps i ahve Xiaomi 11T pro

[quasi anchor]

I got ban for no reason for 10 minutes

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quasi anchor.

[plush sparrow]

I've got a brand new Galaxy S22 Ultra and for some reason it's not able to use framerates over High or resolutions above HD. Is there anything I can do about this or is it just a bug? This does happen with the latest version and the latest beta too.

[proud maple]

How does one get content creator badge?

[static sleet]

Please refer to the Community section of the #735483472432594994 for further information in this regard, @proud maple.

[proud maple]

Thank you

[small flicker]

@plush sparrow
Please try repairing your game.
If Already Did Try Contact In-Game CS.

[lethal radish]

hello sir and myam i got scam by the scammers. i am from nepal and scammer is from indonesia. scammer warning me that he will ban my account i have my facebook link in account and scammer have twitter account i have all the information of account. i have uc buying receipts and all proof.
id number: 5788535734
device: IOS

account hack by indonesia

[green agate]

@lethal radish You have been previously answered in #old. Refer to these messages.

[lethal radish]

@green agate already report to customer service no any action taken its been more then 2 months

[plush sparrow]

If by repairing you mean reinstalling, I already did that twice and yes, I also messaged to the customer service about this

oh well, I guess it needs a patch from the devs since this phone isn't officially released yet

[lethal radish]

<@&481161015728406538> need a help to get my account back

[celest shadow]

For in-game account issues, please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please refer to this channel's pinned messages for further information, @low thunder:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

Please submit a report regarding this in #old and include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

[primal shuttle]

I need to talk to the customer service of the game

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @primal shuttle.

[night cloak]

Hello people. I would like to share some matter that we hate the women sound in arena we need an option to disable it if possible. And don’t replace it with a men sound. We know pubg always do the opposite of what players want

[green agate]

Try putting this in #old.

[night cloak]

So much for support pubg nobody even came to help me

[green agate]

If you never received the help, try putting in another ticket explaining the issue and that you did not get the help promised.

[sour geyser]

Hello can someone help me

Someone hacked my email , and login to my account

I spend really a lots of my money

[storm flume]

Please contact the customer service for further assistance, . Refer to subpoint 5.4 in #faq for further information.

[night cloak]

The change region option is not showing up on my account

[green agate]

Your region?

[night cloak]

I can't even see my region

[green agate]

You could try contacting support since it involves account information. It does say you are in Europe though.

You could also try repairing your game to see if it fixes it.

[night cloak]

Tried doing it

Nothing

Happened

The server is Europe because it is the lowest m/s

[green agate]

If a repair cannot fix it then you need to contact support.

[night cloak]

I'm in egypt

How do I contact them?
Is there a live support?

[storm flume]

Please contact the customer service for further assistance, . Refer to subpoint 5.4 in #faq for further information.

[green agate]

Use these instructions.

[night cloak]

Thanks
much appreciated

The support didn't even help or do anything

[green agate]

You have to give enough time for them to reply to you.

[night cloak]

No body replies in-game its just the automated support and it ends the conversation right after I choose " I need help with change region"

[green agate]

You can try their address if that helps.

[static sleet]

Please refer to the screenshot you provided.

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[nocturne pelican]

hi @green agate, it says Continue or Cancel when trying to login to pubg but its not the right acc

how do i make it so i can use a diff number/pw

[green agate]

You can change it through the settings.

[nocturne pelican]

wym

it gives 2 options when trying to login with fb

[green agate]

If you cannot get into the account then contact support as they can more than likely change it.

[nocturne pelican]

no i mean

like

when i hit facebook

it says "Continue" or "Cancel"

[green agate]

Oh I see, in the app change to your main account.

[nocturne pelican]

its not the right acc

[green agate]

Like the social media app.

It forces you to use the one that is logged in currently.

[nocturne pelican]

ye

[green agate]

Yes, on the same social media logout that account, then put the correct one.

[nocturne pelican]

ok

[primal shuttle]

@green agate i want to remove my linked email because some one hacked it can you help men and the customer service asked for the date i joined pubg and the last 3 purchase and i did it all

[green agate]

You should give them the date of your account's creation then.

[weak ledge]

Could pubgm update new Afghanistan flag?

[primal shuttle]

@green agate i gave them the date and they asked me to take a screenshot for the last 3 month purchase and i did it all and there is no reply

[green agate]

Create another ticket if it has taken longer than 7 days.

Include all of the same evidence so they can see it again in full detail.

[primal shuttle]

@green agate i did it more than one time and there is no reply

Couldn't you help me in that

Or reply private

[green agate]

Try #old

[green agate]

Us moderators can't change your account's information.

[primal shuttle]

Who could change it?@green agate

[green agate]

Customer service is the method to get such information changed.

[primal shuttle]

Is there any other way to call the customer service

Discord or any other way

[green agate]

Our customer service e-mail address has been changed to [e-mail].

[primal shuttle]

How long does it take to reply?

[green agate]

5.5 - How long does it take before the customer service replies?
The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.@primal shuttle

[primal shuttle]

Okay thank you so much for your help

[green agate]

I hope you get your information changed, feel free to contact again if you have any other issues.

[primal shuttle]

@green agate ❤️❤️❤️

[hidden escarp]

Hello please help me someone to change my region 😢

[cyan citrus]

What is the issue you are facing when trying to change your region, @hidden escarp?

[hidden escarp]

I can't get code on my phone

Please help me

[cyan citrus]

Please try again at another time, switch to a different phone number or contact the customer service in-game for further assistance, @hidden escarp.

[hidden escarp]

I try everything but I can't get code @cyan citrus

[cyan citrus]

Unfortunately, this is not something we can help with through the community, @hidden escarp.

[vagrant whale]

Hello

[cyan citrus]

Hello! How can we help you?

[vagrant whale]

I have same question why get been 10 minutes

[scarlet osprey]

don't play with hecker

[celest shadow]

Please refer to subpoint 4.9 in #faq for further information.

Yes, this is the new weekly report. The Bonus Voucher reward is outdated.

[trim sand]

I am having trouble loading into metro Royale all of a sudden it started saying under beta testing and I was playing it 30 minutes ago I went to do something and when I come back all it says when I try to join is that this feature is under beta testing

[celest shadow]

Meaning, that was the old rewards.

[storm flume]

Please contact the customer service for further assistance, @trim sand. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

No.

[trim sand]

In game customer support is a joke it’s a bot that doesn’t help what so ever

how can I talk to a real person about my situation

[celest shadow]

Yes, I do not know of any other ways to obtain Bonus Challenge vouchers.

[celest shadow]

For in-game account issues, please contact the customer service for further assistance. The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

I'm afraid not.

Feel free to provide your feedback in #old.

[trim sand]

I contacted their in game support and they did nothing to help

[mental tundra]

Hi

[green agate]

Hey there, can I help you?

[weak canyon]

How to unlink 3rd mail?
It was hacked by someone. Its not mine.

[nocturne pelican]

@green agate wont let it dm me anymore so i can reset the pw or even login

[novel spindle]

@weak canyon ask you question here

[nocturne pelican]

^^ is also when i type correct pw

@celest shadow

[green agate]

You should hold out for a day or use the code given.

[nocturne pelican]

also when i contact customer support they wont reply due to previous convo

[nocturne pelican]

there was no code given tho

apart from yesterday

[green agate]

Have you given it enough time to get a reply??

[nocturne pelican]

yes 30min

[nocturne pelican]

but then i get this

[weak canyon]

I want to unlink 3rd mail.

[nocturne pelican]

and this when i type correct pw

[weak canyon]

@green agate Can unlink 3rd mail?

[green agate]

30 mins is not enough time. Give it up to 7 days.

[nocturne pelican]

U THINK SMH

[celest shadow]

E-mail addresses and phone numbers can currently not be unlinked.

[nocturne pelican]

@green agate I have an fb linked

but he is in disconnecting

it

and i type correct thing for the acc

but it takes me to a fresh acc

-=-

[green agate]

did you put in the correct social media account?

[nocturne pelican]

yep

i double checked

[weak canyon]

Someone logging from 3rd mail to my account. Its not mine. What I do?

[nocturne pelican]

and its finna unlink in 10d

[storm flume]

Please contact the customer service for further assistance, @weak canyon. Refer to subpoint 5.4 in #faq for further information.

[green agate]

Customer support can help you set another pw.

@nocturne pelican

[nocturne pelican]

yes but

look at this

they wont reply

[green agate]

You only gave it 30 mins.

[weak canyon]

I was contact so many times. But didn't help.

[nocturne pelican]

customer support will reply auto lmao

but clearly they wont there

-=-

[green agate]

Then you can try their address.

?

[nocturne pelican]

[e-mail]. ?

[green agate]

Yes, that is the one.

[nocturne pelican]

so email > send?

[green agate]

Yes, you can send them an email providing evidence and everything.

[nocturne pelican]

btw is this suppose to have . at the end?

of com

[green agate]

?

[nocturne pelican]

it says .com. is the . at end suppose be there

[green agate]

Also try to put everything into one post in your support ticket

Helps them out a ton.

No that has no period there.

[nocturne pelican]

k

so its

[green agate]

That is simply to end a sentence.

[nocturne pelican]

[e-mail]

[green agate]

Yes.

[nocturne pelican]

pubgmobile*

[green agate]

[e-mail]

[nocturne pelican]

ok

@green agate

[native sun]

I need ingame help

[green agate]

??? 8/10, It can get the task done.

[nocturne pelican]

okk

[green agate]

Feel free to ask.

[native sun]

Be it spider theme or jujutsu theme, after recall my character doesn’t move a bit. Tried switching off network n connecting again but no solution. Even spectating teammates doesn’t work, i see them either under the water or land. Deleted pubg reinstalled again.. cleared data, every possible thing i hv done. Need solution please

[supple finch]

help this pleayer is cheaters please help ban hem https://fb.watch/bnoqb06NXQ/

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @supple finch.

[native sun]

🧐

[green agate]

That sounds like an issue you should report.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, . You can also submit a report in #old in compliance with the channel's pinned instructions.

[native sun]

I have been reporting since a month during spider mode. No help till date. Messaged ingame support, submitted screen shots but no help

[green agate]

Not much else can get fixed from us, sit tight to see if any announcement on a fix for the issue is made.

[native sun]

Who will address them this issue. Its annoying. 😔

This is the last resort for help

[green agate]

Us moderators cannot fix such issues, you could try repairing the client as a last resort.

[night cloak]

I wanted to ask , is it possible to remove third link email and phone number if we talk to customer support? Does it work?

[native sun]

How manh times do i need to repair? I hv done multiple times already

[turbid walrus]

@lime juniper HELLO Dear PUBG MOBILE Official, I am Atilla Koçak, I have a 5223628864 account. Although I have always played the game actively and in accordance with the rules, I have not been banned from any game. Since the first day I started playing PUBG MOBILE, I have not used a cheat add-on program. I Want To Switch To Emulator For The First Time I Downloaded GameLoop Emulator Program I Installed PUBG MOBILE Without Problem I Was Banned For 60 Days While Entering My Account 2022-02-23 / 17:03:54 2022-04-24 / 17: 03:54 and the reason for ban is to use emulator to play the game . I request and submit that my account is examined and the necessary information is given to me... Atilla Koçak , Your Player 5223628864

[polar marsh]

Please refer to the private message from @polar marsh for further information, @turbid walrus.

[cyan citrus]

No, unless your account has been compromised.

[night cloak]

Dude the thing is my account got hacked , because my twitter was hacked and somehow the dude just got in my account and entered his email.

is there any any way that i can get rid of that?

it'll be really appreciated.

cause i have a lvl 7 glacier on that account

[cyan citrus]

You did not report the issue in #old yet. Do you happen to have a video recording for the issue?

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[quasi quail]

My bf acc got steal by hacker, he can still log in by his email, but the hacker linked their twitter,…he asking CS for help, but they let him to wait over 21days for unlink the hacker twitter…and today…he acc got banned for 10yrs All suddenly…😩

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quasi quail.

[native sun]

I will record and post it in feedback.

[night cloak]

I watched YouTube and a lot of people say that with customer service it is possible to remove that , i just wanted to ask is that true? If it is ill be sure to work on it

[nocturne pelican]

@green agate u still here

[night cloak]

Hope you're having a good day quendi but.. i need to know if its really true tbh.

[cyan citrus]

Please send it here and mention me.

[native sun]

Thankyou . Will do that shortly

[nocturne pelican]

Well urm i have just checked fb to see if its connected to pubgm and it is right...but when i go to login in puts me in a new acc!?!

[cyan citrus]

Yes, it is possible after you provide them the required information.

[night cloak]

Okay thank you so much , have a beautiful day ahead sir/mam.

Ill work on it and ask for further assistance if required , thanks again.

[cyan citrus]

You are welcome, @night cloak. You too have a good day!

[night cloak]

Thank you , appreciated.

[nocturne pelican]

@cyan citrus

[cyan citrus]

It means that your Facebook account was most likely removed from your PUBG MOBILE account either by you or an unauthorized person, @nocturne pelican. For further assistance with this, please contact the customer service through in-game.

[fiery hatch]

Help

[cyan citrus]

Please change your game language to English from right side of the login menu and share another screenshot of the issue, @fiery hatch.

[nocturne pelican]

its not bc yesterday i checked and it was on a 10d cooldown

[fiery hatch]

Idk what

[cyan citrus]

Not sure what could be the reason then. As mentioned earlier, please feel free to contact the customer service through in-game.

[cyan citrus]

Please provide a screenshot that is in English. You can change your game language using this option.

[cyan citrus]

Got it! Thank you, @fiery hatch. May I ask which login method you are using? Also, please mention your device.

[fiery hatch]

Google Play, Redmi note 9

[indigo pulsar]

any admin can help me

[weak canyon]

How to unlink hacked Email address?

[trim storm]

Evening isteyen dm

[cyan citrus]

For how long have you been facing this issue?

[fiery hatch]

played in the morning, everything is fine

[cyan citrus]

Please contact customer support through inside the game for further assistance with compromised accounts.

[fiery hatch]

in the evening

[cyan citrus]

Please try to do a Routine Repair of the game from login menu and clear cache of the game and Google Play, @fiery hatch. Reboot your device one time and see if it will make any difference.

[fiery hatch]

tried it didn't help

[weak canyon]

Didn't help

[supple finch]

https://fb.watch/bnqltcD4BH/ id player hack ban him please this id 5175653224

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @supple finch.

[weak canyon]

How to unlink email address?😭😭😭😭😭

[green agate]

E-mail addresses and phone numbers can currently not be unlinked.

[cyan citrus]

Did you get a response yet?

[weak canyon]

Then how to stop loging email linked hacker?

[weak canyon]

Not yet

[weak canyon]

I had already send a request successfully. But not helped yet.

[cyan citrus]

Then please patiently while they process your request, @weak canyon.

[vital violet]

Hi guys , Pubg Solved 90 FPS problem o. iPhone 13 pro MAX? 😍

[weak canyon]

Mm ok, But now it is more than 30 days.

[cyan citrus]

You can send another message as a kind reminder and it's the date from today as stated in your ticket, @weak canyon.

[vital violet]

@cyan citrus Pubg fix 90 FPS problem on iPhone 13 pro MAX ? I tested him and idk if is 90 or 60

[weak canyon]

Mm okay. Thanks

[cyan citrus]

I don't have any new information regarding this. As mentioned in the announcement before, it should be fixed in the next update of the game.

[weak canyon]

Highly appreciate your discord support service. 💯✔️

[cyan citrus]

Thank you for the kind words.

[weak canyon]

❤️

[vital violet]

I know But right now when i select 90 FPS work in minimum 60 FPS lăst time when i select 90 he worked in 30

[eager rapids]

What’s up with PUBG is it not compatible with iPhone 13 pro and pro max? I am playing on pro and my 90 fps doesn’t work and my camera and ads moves by itself what is up with this glitch PUBGM? Y’all add new glitches and bugs in game but can’t fix problems? That already exists!

[cyan citrus]

As mentioned earlier, I don't have any new information for this issue, unfortunately.

[proper lichen]

I can’t intall the beta 1.9´on ios, plz help

[crisp venture]

@weak canyon are you able to login to your account?

As my account is also hacked because of phone number i can’t login to my account through apple id and gmail.So i need to confirm so that i can know without access to account i can be helped or not

[nocturne pelican]

@cyan citrus u here?

To learn more about how PUBG Mobile uses your information, view their Privacy Policy. If you contact them to get support or provide feedback, they may need your user ID: (ID)

whats this

its under my connected acc

on pubg

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

I need help my pubg mobile account has been stolen and I need help please

[cyan citrus]

Please contact customer support of your social media accounts and customer service in-game for further assistance with compromised or stolen accounts, @night cloak.

[cyan citrus]

Can you share a screenshot?

[nocturne pelican]

@cyan citrus sure

@cyan citrus?

[cyan citrus]

This should be notice for the account about the personal information and the use of the information that the game will collect, @nocturne pelican. You can read the privacy policy of the game and terms of service for more information.

https://pubgmobile.proximabeta.com/privacy.html
https://www.pubgmobile.com/terms.html.

[lyric forge]

Hello today I took ban for no reason on account What can I do about it?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lyric forge.

[nocturne pelican]

ok

[violet urchin]

5403885028
Can you help me because I don't know why I got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @violet urchin.

[azure skiff]

I want a friend in game like teammate ?

[thick flint]

Why I am unable to find a single vending machine?

[azure skiff]

Can someone q help me

?

[nocturne pelican]

#activities

[hidden nexus]

Please state you query.

[green agate]

They are scattered across the map.

[thick flint]

😯 ok .Thank you

[autumn sphinx]

I am facing this problem while downloading Beta version after new Update. Device: XsMax Network: Fiber optics

[night cloak]

Why not show mobile number

[cyan citrus]

The option may not be available for your account, @night cloak. You can contact the customer service in-game for further assistance with this.

[cyan citrus]

Can you try to reset your device settings one time?

[clever forge]

My account has been banned and Ihave committed any violation .please review my account. This is the account number (5358399698)and this name of the account RX.3MAK ‏I didn't make any mistakes and I'm sure of what I said I want someone to contact me from pubg support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @clever forge.

[autumn sphinx]

I am currently at ios.

[cyan citrus]

Yes, I know that. You can reset your device settings through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings, @autumn sphinx.

[night cloak]

I need help my pubg mobile account has been stolen and I need help please

[cyan citrus]

Please contact customer support of your social media accounts and customer service in-game for further assistance with compromised accounts, @night cloak.

[pure raft]

Use of 3rd party apps is not allowed right? Is this allowed also cos lots of people are into this already which gives them the headshot line crosshair apart from in-game crosshair

[night cloak]

Where?

[cyan citrus]

You may refer to #faq sub point 5.4 and 2.8 for further instructions on how you can contact the customer service, @night cloak.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @waxen stirrup.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @waxen stirrup. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.

[waxen stirrup]

Thank you brother you are my best friend

[night cloak]

I have tried these methods but I am still unable to purchase uc ingame

[tame mason]

‏Hello, my account has been banned. The reason is that I played with a cheater and I did not know.. I am very sorry for what happened and I am very frustrated. Please raise the band of my account. ID: 5363134999

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tame mason.

Please refer to the private message from @polar marsh for further information, @warm wave.

[graceful stump]

السلام عليكم

حسابي اتبند ظلم

[storm flume]

Please do not use languages other than English, @graceful stump. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[graceful stump]

Hello

my acoount band

[polar marsh]

Please refer to the private message from @polar marsh for further information, @graceful stump.

[cosmic dome]

As a player for your game, I am interested in minimizing bugs, minimizing hacks, and getting beautiful and free skins. I do not care about privacy policies in any way, because after the last update, I was surprised that you removed the button to change the region in a provocative manner under the pretext of the privacy policy. I hope you will find a solution to my problem and leave the privacy policy away from me
ID 5619662275

[rigid light]

What is wrong with eu server it’s been down for few days ?

[remote valley]

Can someone tell me of zombies are coming back

?

[nocturne pelican]

@static sleet my acc was hacked yesterday. i did speak about it

the hacker has x2 social links

i can unlink 1 via email

and the other i did for support

will it work

[storm flume]

Please contact the customer service for further assistance, @nocturne pelican. Refer to subpoint 5.4 in #faq for further information.

[static sleet]

No information in this regard. Please keep an eye on the #news channel for future game announcements.

[nocturne pelican]

great help

[static sleet]

The moderators in this server are not affiliated with the customer service, hence, our assistance for account-related issues is severely limited. The most that we can do is to provide instructions on how to contact the in-game customer service.

[cosmic dome]

As a player for your game, I am interested in minimizing errors, minimizing hacks, and getting beautiful and free skins. I do not care about privacy policies in any way, because after the last update, I was surprised that you removed the button to change the region in a provocative manner under the pretext of the privacy policy. I hope you will find a solution to my problem and leave the privacy policy away from me

[limber bear]

Hello PUBG Mobile Team Long Live and after playing :: LBWxMESSI I had a problem with my account after update 1.8 on 4/1/2022, I played the game normally without problems and the game closed normally and when I played a game it opened again the same day I was surprised that it is closed. My account in the game without any warning, and after my account was banned I asked for ban details, a message was sent to me stating that on 11/17/2021 I was banned, but this information is wrong, I played the game on this date and I was not banned and you can check the accuracy of my words By searching the results of my career in which I played the game, I got banned because I did not download the game from an unofficial site as I did not do so and did not violate any standards of the game and user agreement, there seems to be a misunderstanding or error in the information،I hope that I can solve the problem as soon as possible. I play:: LBWxMESSI Madam:: 5176091055. With all due respect and appreciation to you, and with great respect for you and for maintaining a clean gaming environment, I would like to reconsider my words. I appreciate you and wish you good luck

[static sleet]

Some countries have certain legal requirements concerning the transfer of digital information. Since this is a legal issue, you cannot expect to be excluded.

[devout ginkgo]

@static sleet my helmet skin is not seen when am in a car .why?

But I can see my friends

[static sleet]

Have you disabled the option to hide Helmets in Matches from your Inventory > Settings?

[devout ginkgo]

@static sleet

No

[cosmic dome]

This is not a privacy policy, but rather a dictatorship. Since the privacy policy is important, delete these areas and do not leave them available to players because it is a bad trap I want to change the region and it is necessary to solve this problem

[night cloak]

@static sleet this player using glitch

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limber bear.

[static sleet]

There is no problem to solve. Certain countries have certain legal requirements. You shouldn't have changed your in-game region/country to a country you're not a resident or whose legislation you're not familiar with in the first place.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[devout ginkgo]

@static sleet ?

[quick blade]

Hello, I only have one problem, and it is the height of the ( ping). I only have my entry with my friends related to the (ping)from 147 to 300 and it does not go down at all. It remains stable on 147. My internet is 5G .When I play alone he stability on 20 to 60 . Did anyone can help me???Look at ping

[static sleet]

Has the option to hide the helmet in matches been disabled during the time you encountered the issue with not seeing the helmet of your character?

[devout ginkgo]

@static sleet helmet was there but skin was not

[thin halo]

It’s a glitch where you cannot see your helmet skin when you’re in any vehicle that has roof. You may report this in #old.

When reporting issues, please include the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video

This information will make the troubleshooting easier for us. We might otherwise be unable to proceed.

[quick blade]

Did any one help me pleas ?

[static sleet]

The difference in MS may be because when playing with friends you were not the team leader and the player that was may have had a different server from yours in their settings. Please try again to play with friends and make sure you are the team leader.

[dense dock]

so the issue wit the tdm sound was fixed huh

[quick blade]

Every time I'm the team leader and my friends are the same server that I use

[night cloak]

What about mic when I play tournaments or scrims.My mic just goes off also I can not hear others.We must restart the game to hear each other.

no

He speaks english

[static sleet]

Please report glitches or other issues with the game through #old @quick blade and @night cloak.

Refer to this response for additional information that you must include in your reports:

#questions message

[night cloak]

ok zemer

[quick blade]

Ok @static sleet

[weak canyon]

Yes, Still able to login via facebook and twitter.

[exotic axle]

Uh I bought prime but i can’t collect rewards

[grizzled quest]

When will ping unban in BD?

[night cloak]

can someone send me week 3

[rare mauve]

hello! may i know if this is an actual email from pubg mobile and if my login method is via game centre does it mean i’ll have to change the password for my apple id?

[normal fox]

can i play with my friend on ace if i am on diamond?

[vagrant onyx]

Will do later On !

[vagrant onyx]

I recommended changing both of your email and apple id asap

[vagrant onyx]

I think you need to be crown first

[normal fox]

sad💀

[upbeat wigeon]

support any?

[indigo spindle]

Is this mail from pubg official ? Or Its a fake mail

[upbeat wigeon]

my email was hacked i need to unlink my email third

but no option

my facebook and twitter i can open it but my third email i can’t

no option to unlink

i have max fool in there😭

[slow oracle]

Where is in-match announcement for Investigation Private

[copper blaze]

M

[upbeat wigeon]

i have no reply from customer service in pubg

[copper blaze]

Me too.

[upbeat wigeon]

i have spend a lot of money i don’t deserve this kind of service wth

[green agate]

@upbeat wigeon Hey there, how long has it been since you made a ticket?

@indigo spindle They do not ask for your password, simply that you change it. Regardless, our email address has been changed to [e-mail]

[green agate]

It is restricted to 2 tiers above and below. Take this into account.

[green agate]

Our service email address has changted to [e-mail]

[storm flume]

Please contact the customer service for further assistance, @exotic axle. Refer to subpoint 5.4 in #faq for further information.

[lost zinc]

Who can help me to unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lost zinc.

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently while they get back to you.

[sullen oracle]

I play Battle Ground Mobile India but how am I receiving Pubd Mobile's email?

@green agate @cyan citrus

[green agate]

@sullen oracle Are you 100% positive that you haven't linked anything to PUBG MOBILE before?

[delicate dawn]

https://instagram.com/stories/arsigaming/2780589888692015002?utm_source=ig_story_item_share&utm_medium=copy_link

This guy promoting teligram chanal /and carders

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, .

[green agate]

@delicate dawn

[sullen oracle]

I transfer my id battleground mobile India

[green agate]

I'd ask this in the PUBGMI community.

They should be able to help you correctly.

[signal compass]

Hello I’m having trouble switching my pubg profile picture.

[green agate]

You change it through your respective link method.

@signal compass

[signal compass]

Oh okay. Where do I get the link?

[green agate]

@signal compass What is your account connected to? FB?

[signal compass]

I’m using Apple ID

[green agate]

You can most likely change the profile picture of your Apple ID if it is available.

[signal compass]

I had my twitter but if removed it. And it’s been stuck on the twitter pic ever since

[green agate]

You should reconnect your twitter then unlink it to see if that works.

[signal compass]

Ok cool thanks

[green agate]

If it works, it should default to your Apple ID picture or a premade ingame one.

[upbeat wigeon]

yesterday

[green agate]

@upbeat wigeon It can take a week sometimes to get a reply, just sit tight and wait.

[upbeat wigeon]

but what if the hacker will know that i have a pubg acc

he can secure my pubg through email

the hacker will unlink my facebook and twitter because they have my email

[green agate]

If you feel that the issue is urgent you can create another ticket to bump the issue.

[upbeat wigeon]

what ticket i didn’t receive any ticket in customer service

in settings

they replied one’s and ask my id and then gone

[upbeat wigeon]

it’s urgent because i have spent too much money for my account

i have max guns

😪

[radiant frigate]

Do i have to worry if i got an email from PUBG saying that my account is at risk?

[small flicker]

If you get such messages mean PUBG MOBILE has detected some unusual activity from your account hence gave you alert

[radiant frigate]

I understand that But no one accesed my account

[green agate]

You should change your password ingame regardless if you feel unsafe.

[radiant frigate]

How can i do that?

Because no one can acces my Linked accounts

[night cloak]

hello do you have a Brazilian voice and text channel?

can someone help me

[green agate]

@night cloak https://docs.google.com/document/u/0/d/1ZOMWQy3q4rkmVUctzbPdiH23jEhCmMsobAg_7sNcmnI/mobilebasic

This should be the form for regional communities.

Click on brazil to go to the brazilian discord.

[green agate]

Then you can feel free to disregard the email if you feel that your account is safe.

[green agate]

I understand but customer support gets a pile of tickets ecery day to go through.

[night cloak]

The

Thx

[upbeat wigeon]

so the choice is only to wait that the customer service in pubg settings will reply?

thankyou for assisting @green agate i guess i only have to wait on customer service on settings😢

[fluid pivot]

I have this issue

I need salutation

[radiant frigate]

I’ve had problems earlier last year with someone logging on my account But he wasn’t Logging on my account through my linked account because you can’t do do that and if someone logs in through those i get an alert, and i don’t know how he was logging in and no one from PUBG team Could help me

[green agate]

Yes. Due to the fact that they are the only ones who can change your personal account information.

[radiant frigate]

That guy that logged in stayed for 1 month approx and then he never Tried anymore

[fluid pivot]

Help me

[green agate]

@fluid pivot If you feel that this is unjustified, feel free to contact support asking them to lift the restriction.

[upbeat wigeon]

thankyou for the response.

[green agate]

Hence why you need to change your password, so that the user cannot gain access anymore.

[green agate]

Have a lovely day, feel free to use this channel again for any issues.

[upbeat wigeon]

@green agate can i made a email to pubg? or not

to fasten the process

[small flicker]

Yeah sure. @upbeat wigeon

[radiant frigate]

And how can i do that?

[upbeat wigeon]

can they help about unbinding my email?