#questions

1 messages · Page 1544 of 1

celest shadow
#

No information about this.

tiny swan
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May i know what happened?

storm flumeBOT
#

Please do not use languages other than English, @knotty musk. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

We Need Global Matchmaking in Battleground Mobile India Pls

cyan citrus
cyan citrus
rancid bane
#

@lime juniper NINJADEADPOOL IS A HACKER

rustic prawn
#

Why I can’t unlink Apple ID? I accidentally made this account.

cyan citrus
#

You will need to log into the account with VK to remove your Apple account, @rustic prawn.

rustic prawn
cyan citrus
#

Yes, you will need to log into the PUBG MOBILE account with VK, @rustic prawn. If you are currently logged in with Apple ID, you can only only remove the account that is not currently logged in.

rustic prawn
#

Ahh, got it. thanks

cyan citrus
#

Please contact the customer service in-game for further assistance with compromised accounts, @hybrid coyote. Also, don't send messages that contain your personal information.

rapid galleon
#

Do u assist hacked account?

cyan citrus
#

No, @rapid galleon. For compromised accounts, please contact customer support of your social media accounts and customer service in-game for further assistance.

deft terrace
#

@cyan citrus bro I need a help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @deft terrace. Remember to read through #faq before asking questions in the support channels.

deft terrace
#

If I start a match I can't see the microphone speaker and the settings button I don't know its a bug or something else

cyan citrus
#

From where did you download the game, @deft terrace? Also, please mention your device.

deft terrace
#

Oh sorry I downloaded it from the official web site of pubg

cyan citrus
#

For how long have you been facing this issue, @deft terrace? Can you please check in your Customized Buttons settings if it is properly configured and that the transparency for the buttons are not way too late. The buttons should look like the screenshot I have provided below.

deft terrace
#

Its on 100% transparency

cyan citrus
#

Got it! Please try to do a Routine Repair of the game from login menu, @deft terrace. If the issue still persists, you may need to reset your customized button settings one time.

deft terrace
cyan citrus
#

Glad to hear that and you are most welcome, @deft terrace.

rustic prawn
#

I don't receive a verification code when I log into my account.

cyan citrus
#

Which login method are you using, @rustic prawn?

rustic prawn
#

E-mail

cyan citrus
#

Make sure that you have entered the correct email address or try to change your password, @rustic prawn. If the issue is persistent, please contact the customer service in-game for further assistance.

rustic prawn
#

I checked the mail that I enter.

cyan citrus
#

Please refer to my previous response again, @rustic prawn.

rustic prawn
#

Are you suggesting that I just read the articles that are written in the support service in the game?

cyan citrus
silent canopy
#

@cyan citrus

#

my account was banned just like that, what should I do?, do you have developer mail?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @silent canopy.

knotty cedar
#

<@&481161015728406538>

night cloak
#

How can i add starboard dyno bot

cyan citrus
serene magnet
#

Can i unlink e-mail?

cyan citrus
#

No. That's not possible at the moment, @serene magnet.

serene magnet
#

Okey thx ❤️

cyan citrus
#

You are welcome.

celest shadow
light stone
#

Hello, I do not receive a code to my number and because of this I cannot log into my game account, support in the game itself did not help me in any way, what should I do?

trail sun
#

I need to speak with admin plS

cyan citrus
cyan citrus
trail sun
#

Private pls

cyan citrus
#

What does it concern, @trail sun?

trail sun
#

Regarding my account register date. The exact.

cyan citrus
#

Not something we can help with, @trail sun. It is up to your to find the required information for your account.

trail sun
#

Ok fine but i play this game from 4 years! And i change alot of devices! How can i found my exact date!

ivory ice
#

They attack me with buggy in solo match, i report teamers and nothing happends

nimble ferry
#

@cyan citrus what does this error mean

trail sun
#

@cyan citrus ?

cyan citrus
#

Again, not something we can help with, @trail sun. You can try to search for account registration date in your social media account settings or when you downloaded the game through Play/App store.

cyan citrus
nimble ferry
trail sun
#

Ok thank you for your HUGE support.@quendi

cyan citrus
nimble ferry
cyan citrus
nimble ferry
cyan citrus
#

Please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time, @nimble ferry.

nimble ferry
#

Ok I’ll try that

outer cave
#

plz bann the hacker

urban brook
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okay

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @outer cave. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

viral remnant
#

Difference between lurn voice packs?

bold kelp
#

hello any support here

#

it says that my uc detucted becouse unoddicial purchase

#

un official*

#

and i buy from razor gold !!

cyan citrus
#

If you have made unofficial purchases in the past or from unauthorized sources, UC will be deducted until the total amount has been recovered, @bold kelp. Should you require further assistance with this, please contact the customer service in-game.

bold kelp
#

i did and they dont answer for 1 day 😭

cyan citrus
#

A delayed response from customer service can be expected due to enormous number of requests every, @bold kelp. Please wait patiently while they get back to you.

bold kelp
#

ok thanks

cyan citrus
#

My pleasure!

stone drift
#

Hello guys,
I’m having a problem with the jujutsu groza kill effect , it doesn’t show in-match.

summer apex
#

yall think they will get banned? or no because they have all those luxury items

cyan citrus
#

Having luxury items in the game will not exclude them from getting suspended if they are cheating, @summer apex. You can report them through the in-game repot feature or through the following link if you have video evidence.

https://bit.ly/3uDSJZv.

summer apex
#

watch them not even get punished while theyre obviously teaming

cyan citrus
#

Team up behavior should only be reported through in-game report feature or in-game customer service, @summer apex. They will be punished accordingly upon the verification of inequitable behavior.

stone drift
#

Any idea why the kill effect doesn’t show? I’ve lv.6 sukuna groza hmm

surreal lynx
hearty herald
#

My account has been banned for something I didn't know about, someone in my team was using a hacking tool and I didn't know.
I was banned and I don't understand why, this is not fair

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @hearty herald.

still pebble
#

How to update pubg beta version

night cloak
#

i got ban
please unban me there's no reason to ban

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

green agate
mild axle
#

hello, my brother accidentally changed the server from Europe to Asia, how to solve this problem and is it possible to solve it or just wait 60 days? Because in Europe there was an ac dominator and in Asia everything is all over again

cyan citrus
#

You will need to wait for the cool-down to be over, @mild axle. You cannot change your server before that.

mild axle
#

@cyan citrus 😔😔 I wanted to take the conqueror, okay thanks a lot for the information, good luck

cosmic kelp
#

Invite your friend

covert mason
#

if i buy this now do i get this outfit permanently?

cyan citrus
#

Yes, @covert mason.

covert mason
#

even tho i already collected it?

cyan citrus
#

Yes, @covert mason.

covert mason
#

ok thanks

cyan citrus
#

My pleasure!

regal blade
#

@cosmic kelp ohh ok

short matrix
#

Is it possible to finde Flare gun on Livik?

calm geode
#

hello (: my name is Capi Gaming and I have 270,000 thousand followers on Tiktok and my videos are among the most viewed PUBG Mobile videos on Tiktok.

I would like to stream for your server in cooperation. Is that possible with you?

Best peace ✌️

@astral kayak

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@polar marsh

tardy aspen
#

Hello

#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tardy aspen. Remember to read through #faq before asking questions in the support channels.

tardy aspen
#

My friend is pushing his rank by the help of hack i had reported his id several times but he is still pushing rank by the help of hackk plz ban him i will provide his character id

night cloak
#

WHY i cant download the things in PUBG mobile like Maps etc.
Its saying speed 0.00Kbps meanwhile i have 250Mbps wifi lmao

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @tardy aspen. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

celest shadow
short matrix
#

Then explane me this

celest shadow
celest shadow
short matrix
#

Oh, I didn't know that. Tnx for info.

celest shadow
#

Please do not self-promote here, @hollow coral.

fossil wind
#

Hello, the technical support team for the fifth time sent you my case, but it was not reviewed by an employee. Just Robert is reviewing the case. I am a professional player from the third season. I did not violate the rules of the game, and I did not use a client for an unofficial game. I used it from the Play Store, but in the Spider-Man update, I was surprised that my account was banned for ten years. I did not I use any of the hacks. I think your system is defective or from false reports. I do not have Tim. I always play randomly. As soon as I uploaded the rating, but Solo vs Solo, my account was banned. Please unblock the ban. I am a clean player for three years. I play the game for the record. I have to play from banning my account and the followers missed me. What do I do? I have been tired for three years. I have not made a Kest account. I hope to unblock the ban as soon as possible. Thank you

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @fossil wind.

rare lion
#

Good evening. I was the leader of the INSTINCT clan, but I left the pub for a while, eventually handed over the clan leader to a friend, and he made me a deputy. For unknown reasons, his account was blocked, and now the clan leader is on a banned account. I need the clan leader to be transferred to me again!

cyan citrus
#

The leadership of the clan cannot be transferred without clan leader's prior consent, @rare lion. You may need to create another clan.

rare lion
cyan citrus
#

Unfortunately, this is not something we can help with, @rare lion. You may try to contact the customer service through in-game for further assistance.

mild axle
#

@cyan citrus it's real krafton support team?

cyan citrus
#

It's not real and it's attempt to steal your login information, @mild axle. What is the Discord user identification of this user?

mild axle
cyan citrus
#

The user should have already been suspended from the server, @mild axle. Please check mutual servers again and block the user. Also, report them to Discord Trust & Safety.

noble cosmos
#

Is there a Russian-language Pubg mobile server in discord?
Help

mild axle
#

@cyan citrus There are no shared servers with this account, I don’t understand how Kon could find me at all then, but oh well thanks for the help

inner citrus
#

Redim Where do you announce the codes?

cyan citrus
inner citrus
#

Redeem codes?

mild axle
#

@cyan citrus can you tell me more, I had such a problem and still have it in the event Only 2 sections, 3 sections Magic Battle when I try to log in it writes inaccessible and in general the section does not appear almost

storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @indigo spear. We may otherwise have to mute you.

knotty cedar
#

@lime juniper

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@cyan citrus You have to see this

split wharf
#

Hey showing account error what is that??

green agate
knotty cedar
#

@green agate See this

indigo spear
green agate
#

Please refrain from flooding this channel, post your issue in #copyright and sit tight for error's response.

#

@indigo spear

indigo spear
green agate
#

Error can get to you in a timely manner once you post. I'll give you time to copy paste your inquiry into the channel. After such I'll delete it.

#

@indigo spear

knotty cedar
#

@green agate What do you mean? Are you even listening to his problems?

green agate
#

Only error can handle such cases in this discord.

knotty cedar
#

@green agate Where is error? I've never seen him online

indigo spear
green agate
#

Her* and like previously stated you should post this in #copyright.

knotty cedar
#

@green agate Okay.. But his channel will get deleted soon just because of senseless strike from Tencent.. He doesn't have much time

split wharf
indigo spear
#

I already posted there but no response?? Why ?? Is this real PUBG Discord server ??

knotty cedar
#

@indigo spear bro post it again in community tab tagging @lime juniper

indigo spear
green agate
knotty cedar
#

Cloudy can't do anything so you have to wait until error shows up

#

What's error's timezone?

green agate
knotty cedar
#

@green agate when will she be online?

green agate
#

She is currently online just set to idle.

#

I recommend posting your message giving evidence that you need a claim/strike removed.

indigo spear
#

Now tell me when i can message there?

green agate
#

You can currently, just please refrain from any flooding or spam.

sharp sky
#

what the reason for 3 month ban ?

polar marshBOT
#

Please refer to subpoint 2.12 in #faq for further information, @sharp sky.

green agate
night cloak
#

Hello guays when i go on jujutsu kaisen tab and i press to buy attack with BP it says not enough bp or that thing and i have more than 1200 idk how much says there

cinder vapor
#

Hello i have a problem

#

hello

#

@cyan citrus Hello i have a problem her

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cinder vapor. Remember to read through #faq before asking questions in the support channels.

placid hamlet
#

Is there anyway I can unlink number, I have someone's else number on My account, Probably the fake friend or scammer.

Is there anything you can guide @cyan citrus , please.

storm flumeBOT
#

Please contact the customer service for further assistance, @placid hamlet. Refer to subpoint 5.4 in #faq for further information.

wintry viper
#

Every time I change my controls buttons they never stay the way I changed, I need to close the game and open again to finally change something.
I deleted the game and installed again, but the problem persists.

cyan citrus
#

Hello! Please mention your device, @wintry viper.

wintry viper
cyan citrus
#

Can you please try to do a Routine Repair of the game from login menu and reset your device settings one time, @wintry viper? You can reset your settings through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Reboot your device one time after that and see if it will make any difference.

wintry viper
storm flumeBOT
crisp venture
#

@cyan citrus its been 5 days and still haven’t received any reply from customer support what to do should I contact them again from different device. ?

cyan citrus
#

No, wait patiently for their response, @crisp venture. A delay can be expected due to enormous number of requests every day.

crisp venture
#

In my previous mail customer support said me We have reviewed your account and we would like to say you that please come with your affected account so we can assist you accordingly.But due to 2-step verification enabled by hacker in my account i cant access my account.Is anything missing so they are saying this word ?

#

I have total of $900+ purchase receipt.Still they are not able to trust me.

cyan citrus
#

Again, not something we can help with, @crisp venture. Please ask any questions meant for customer service to the customer service. We only provide community support through this platform and we are not affiliated with them. Also, your account security is your responsibility. Please avoid repeating questions related to compromised accounts in the community channels as you have already been answered multiple times and there is nothing we can do to help you.

sudden mason
#

How can i unlink everything from my account

cyan citrus
#

You cannot remove all the accounts, @sudden mason. You can only remove one social media account if you have two accounts linked at the same time.

stone pulsar
#

@cyan citrus can you assist me with something rq?

cyan citrus
#

I can try, @stone pulsar. Please state your issue.

stone pulsar
#

So I play on iPad and when I have my game sense above 220% ttp sensitivity when I use the camera with my thumb it gets stuttery, my gyro on the other hand is smooth when I use it too look around. I have a brand new iPad not even a week old so I know the device can handle it,
The steps I’ve taken to try and fix it
-routine repair
-re install
-customizing sensitivity
-reporting to #old with a bug report

#

But nothing has seemed to fox it

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My graphics are set at smooth>extreme

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I have the option for 90fps as well but I don’t like the 90

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@cyan citrus

cyan citrus
#

Please try to do a Routine Repair of the game from login menu and reset your device settings one time, @stone pulsar. You can reset your settings through Settings > General > Transfer or Reset iPad > Reset > Reset All Settings. Reboot the device one time and see if it will make any difference.

hollow sigil
#

I can't see the enemies footprints on the map

stone pulsar
cyan citrus
cyan citrus
cyan citrus
#

From where did you download the game, @hollow sigil?

hollow sigil
#

Amazon App Store

cyan citrus
#

Got it! Please try to uninstall the game completely and download the game again from official website, @hollow sigil. Install the game using APK and see if it will make any difference.

https://www.pubgmobile.com/.

hollow sigil
#

Ok

tender maple
#

Hi

#

I had a question

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tender maple. Remember to read through #faq before asking questions in the support channels.

tender maple
#

#faq Has anyone information if the uc price for the „upgrading to permanent“ is cheaper when you have the discovery at phase 21 ???

vagrant tulip
#

No it's cheaper it's the same

tender maple
#

So it still will be 2400 UC?

vagrant tulip
#

3000

tender maple
stone pulsar
#

@cyan citrus didn’t seem to do anything

cyan citrus
#

Can you try to reinstall the game one more time through your device settings, @stone pulsar? You can do it through Settings > General > iPad Storage > Tap on PUBG MOBILE, tap on Offload/Reinstall. This will reinstall the game and keep your resources.

cyan citrus
tender maple
cyan citrus
#

Then the price will be reduced for the Supreme one because you have already unlocked some of the rewards, @tender maple.

tender maple
cyan citrus
#

No, @tender maple. It will not be reduced if you unlock the temporary rewards with the progress.

tender maple
cyan citrus
#

My pleasure and you are most welcome, @tender maple!

tender maple
stone pulsar
#

@cyan citrus didn’t fix it

cyan citrus
#

Then it should be general issue either with the game or your device, @stone pulsar. Unfortunately, I don't have any othe solution that I can think of. I can suggest you to toggle your sensitivity settings and see if it will make any difference. For further assistance with this, you can try to contact the customer service through in-game. You can also submit a report of the issue through #old again and include all the details pinned in the message of that channel.

stone pulsar
#

Alright thanks bro

cyan citrus
#

You are welcome.

final stirrup
#

Help translate my account for Europe, I accidentally changed my region, I ask for your help and understanding, here is my player ID
5280236994

cyan citrus
#

You will need to wait for the cool-down to be over to change your server/region again, @final stirrup.

final stirrup
#

Can't you do anything with your help?

cyan citrus
#

Unfortunately, no, @final stirrup. You will need to wait, this is same for everyone.

final stirrup
grizzled zephyr
#

When is weekly report coming back?

winter crow
#

hey

#

my account banned 1weakly

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @winter crow.

night cloak
#

I want to cancel the phone number, I contacted the support inside the application, they do not understand me, I have charged a large amount on my account and the account is under danger. They want to steal my account

safe salmon
#

any moderator on here ?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @safe salmon. Remember to read through #faq before asking questions in the support channels.

green agate
safe salmon
#

a friend trying to invite me but i get nothing , this is a screen shot of him inviting

night cloak
#

I tried and they didn't answer me

green agate
night cloak
#

A week and I've been waiting for them, they don't answer me, I want a solution

green agate
night cloak
#

I spoke with the support through the application inside your game, but they respond to me illogically. I want to talk to someone who plays them and does not understand me

green agate
#

You can privately message me if needed.

night cloak
#

Ali is an Arabic language

green agate
safe salmon
#

re installing what exactly ?

green agate
#

The application itself.

safe salmon
#

why would i , its just about clan invitation

#

i can open from other devices

green agate
#

Like you said.

safe salmon
#

doesn't work

green agate
#

Then I recommend just taking the extra time to reinstall as a permanent fix.

fallow gate
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fallow gate. Remember to read through #faq before asking questions in the support channels.

fallow gate
#

I cant login to my account via.Twitter is anyone else having problem?

eternal gale
#

Hello, just downloaded pubg mobile beta and i try it to open and play but i can’t play cuz when i open the app it shows me that in the photo. What can i do for it any solution? Thanks

vagrant tulip
keen dock
earnest lichen
#

Bruh y’all do such a poor job managing the connection to your servers like wtf.

#

I should not be having 150+ MS in my own server.

#

Near four-five years since this game has been released and y’all still can’t fix your bugs smh

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Embarrassing

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Truly embarrassing

keen dock
earnest lichen
#

The “moderators” or “support technicians” are just random weirdos off the internet. They don’t actually do squat.

keen dock
#

So fun playing scrims with 140+ ping and getting desync knocked behind walls

earnest lichen
#

Take some good notes Genevy. Fixing this stuff can bring interest back to some important people from your community.

green agate
green agate
tight birch
#

Any chance to data transfer start

unborn gull
#

Anyone knows what this weird teleportation animation that happens when I shoot with an Uzi vector and dbs is?

muted pebble
#

Help me

#

PUBG MOBILE BETA 1.9.0

night cloak
#

Feb 18 last update hacking channel ban but this time no any updates why sir

languid gust
fallow gate
languid gust
#

^

languid gust
#

complex = bad

fallow gate
#

Facts

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Have they said anything about?

languid gust
#

they said to reinstall

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but i dont want to

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so im using facebook to log in

fallow gate
#

I reinstalled still didnt work

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And I cleared cache

sharp parrot
#

Hello Krafton
My Account Ban Without Any Reason For 10 years I am no using Any 3rd party Tools or Hacks or files
Please Unban my bgmi account
Character I'd - 5273941319
Character Name- YouTubeNAMU

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @sharp parrot.

frigid hemlock
#

Hello team !
Actually I'm facing a problem that I'm not getting solo fpp lobby for almost 5 days and even I wait for 4-5 minutes and then I cancel it and try again but I doesn't help anymore and I try to play in my friend account and guest account in both account I got lobby but I'm not getting lobby in my main account I don't why Its happening to me
Please BGMI team try to help me asap...I'd be thankfully to all of you sneezing_faceheart
BGMI ID - 5427024168

winged pewter
#

We can't play fpp mode bcs no matchmaking give to us more bots in fpp mode bcs some players like fpp mode!

manic ridge
storm flumeBOT
#

Please do not use languages other than English, @hasty fjord. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

lime juniper
slow torrent
#

how to quqlify for pmco from all star challenge

#

all talent championship

#

what are the requirements if we reach finals to get a pmco slot

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @frigid hemlock.

celest shadow
slow torrent
#

@celest shadow

#

if we qualify to the finals of all talent championship, will we get pmco slot?

celest shadow
slow torrent
#

will have a chance?

#

so it is not fixed?

celest shadow
#

You will have a chance to enter either one of the competitions if your team advances to the Final Round.

slow torrent
#

so if we enter finals we get fixed slot for the pmco or pmnc?

celest shadow
#

Yes.

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You can refer to this schedule, @slow torrent. If you want to seek further assistance related to PUBG MOBILE ESPORTS, feel free to join their Discord at https://discord.gg/esportspubgm.

scarlet osprey
#

can you trell me how much i need for conqueror

#

ya come on alboz ya akhy

static sleet
#

That information is not publicly available, @scarlet osprey. What I personally do is to estimate around 50 points less than the player ranked 100th in the rankings.

scarlet osprey
#

aewa thank you 😍

static sleet
scarlet osprey
young plume
#

heyo

#

My account is hacked. I can't find help. Please.

untold dirge
#

When and where will be results of pubg mobile global contest arms ???

young plume
#

My account is hacked. please help me

solar dune
#

can i play on the chinese emulator for global version and would i get banned ?

young plume
#

@thin halo

graceful crypt
#

Why review team results is "no violation" when all votes are on "violation found"?

devout ginkgo
#

@celest shadow is glacier going away

celest shadow
night cloak
#

Hello i see a timer on my outfits does it mean when the timer finises the item will be completly gone?

young plume
#

@celest shadow

#

help me please.. 😦

celest shadow
celest shadow
young plume
#

My account was hacked, I have all the information too but I can't get it back.

celest shadow
celest shadow
celest shadow
# young plume doesn't help me.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

night cloak
#

Can anybody tell me what is uc station?

green agate
woven hearth
#

How to report card

#

*carders

wanton geode
#

so all shortlisted entries in global arms design can receive the PDP exclusive avatar frame?

green agate
woven hearth
#

Bgmi report system not working

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @woven hearth.

oak patrol
#

hello everyone, i'm quite new to Pubg Mobile and i'm facing a little problem. I'm French but i do speak english, although i keep matching with people from Mid-East for the most part. What are your settings guys to have a bit more chance to play with english speaking team mates ?? I find it quite frustrating to not being able to communicate :/

green agate
#

However, we can send the avatar frame first in the next version.

green agate
night cloak
#

How much spirits do i need to kill to get to grade 1?
(For a day)

#

Super car

#

Can anyone tell me when next super car will come?

cyan citrus
#

No information regarding this, @night cloak. Please keep an eye on #news for future announcements.

night cloak
#

Thanks

spare horizon
#

@night cloak can you talk to my in private message

night cloak
#

Regarding what?

spare horizon
#

I talked to you@night cloak

green agate
#

Hey there, I appreciate the conversation. Although please keep such chatting to #chat

spare horizon
#

I want recovery my account it's banned for 10 years

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @spare horizon.

round wind
#

Hello, I asked Customer Service about my problem(Account has been hacked). They said: Log in ur account. But I cant login account cuz hacker linked phone.

deft terrace
#

Ban this hacker

night cloak
#

It's not loading

cyan citrus
#

This issue has been corrected in version 1.9.

deft terrace
storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @deft terrace. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

cyan citrus
round wind
#

ok

round wind
#

can you temporarily ban it please

cyan citrus
#

Your account security is your own responsibility, @round wind. As we only provide community support through this platform, we will not be able to you with this in any way.

round wind
#

ok

deft terrace
cinder jewel
#

Hello,
Why is it like that? Most of the followers found that the player was cheating. But he was not banned for 10 years

night cloak
storm flumeBOT
#

Please do not use languages other than English, @broken arrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

broken arrow
#

Ya Yakwa communicates with anyone from supporting its support in the brand

left prism
#

Hello, one of my friend wants to connect on his account but he forgot by which way he connected like if it was twitter email or something else and he didn’t connect since like season 15 or 16 sum like that, I was wondering if there is a way to know at least to what the account is linked or no?

night cloak
#

There was a beta available until yesterday and is this new one also the same file or new one

#

?

night cloak
#

bro

#

then i restart

#

as u can see i got 19+ and went up to 4002/4000 but the game took me back to 3983

#

yea it worked

#

I'm getting this

dull knot
#

@lime juniper again hackers are coming in bgmi

#

But still admin are not taking any action

#

Their is bgmi server?? discord server

night cloak
dull knot
#

Their is no bgmi discord server

night cloak
dull knot
#

Bgmi discord server link pls

night cloak
ruby coral
#

( redmi note 8 Xiaomi Phone version 12.5.1 global) Hello all i have problem which is like this I can't save my peek fast change scope and gyro settings I can't change it so i will explain like this i played one match enabled gyroscope peeek fast scope change settings next i started another match i need to enable this everything again gyro peek fast scope change and don't like it please help me

stoic plover
#

Display name of uploader: ELITE NINJA GAMING

Hi There, Hope you are well!

Dear Youtube Team...I got Fake Copyright Strikes from Tencent...

I upload BGMI gaming Videos On My Youtube channel.. Previously BGMI known as Pubg...Now Pubg Makers "Tencent" Giving False copyright strikes to BGMI Users...

How can they give Strikes To BGMI users...Now BGMI Is owned by Krafton Not Tencent...

These strikes are completely false...

I have been working on YouTube since long and atleast I am aware of this rule that the content should belong to you, so could not sound like a stupid stating that I will copy someone else content whereas I have around 32K subscribers. I will really appreciate if you could please remove the fake strikes and ban these kind of people doing fraud with YouTube creators.

I can give you the assurity that the images and the graphics or the audio visual used belongs to me and only my channel..

Will be looking forward for your favourable reply. Thanks

I swear, under penalty of perjury, that I have a good-faith belief that the material was removed due to a mistake or misidentification of the material to be removed or disabled.

I consent to the jurisdiction of the Federal District Court for the district in which my address is located or, if my address is outside the United States, the judicial district in which YouTube is located, and will accept service of process from the claimant.

Name= Shankar Lal Dara

Address- smart colony khokhari, ladnun, nagaur, India 341316

Mail=eliteninja121@gmail.com

storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @stoic plover. We may otherwise have to mute you.

night cloak
#

Display name of uploader: ELITE NINJA GAMING

Hi There, Hope you are well!

Dear Youtube Team...I got Fake Copyright Strikes from Tencent...

I upload BGMI gaming Videos On My Youtube channel.. Previously BGMI known as Pubg...Now Pubg Makers "Tencent" Giving False copyright strikes to BGMI Users...

How can they give Strikes To BGMI users...Now BGMI Is owned by Krafton Not Tencent...

These strikes are completely false...

I have been working on YouTube since long and atleast I am aware of this rule that the content should belong to you, so could not sound like a stupid stating that I will copy someone else content whereas I have around 32K subscribers. I will really appreciate if you could please remove the fake strikes and ban these kind of people doing fraud with YouTube creators.

I can give you the assurity that the images and the graphics or the audio visual used belongs to me and only my channel..

Will be looking forward for your favourable reply. Thanks

I swear, under penalty of perjury, that I have a good-faith belief that the material was removed due to a mistake or misidentification of the material to be removed or disabled.

I consent to the jurisdiction of the Federal District Court for the district in which my address is located or, if my address is outside the United States, the judicial district in which YouTube is located, and will accept service of process from the claimant.

Name= Shankar Lal Dara

Address- smart colony khokhari, ladnun, nagaur, India 341316

Mail=eliteninja121@gmail.com

#

Display name of uploader: ELITE NINJA GAMING

Hi There, Hope you are well!

Dear Youtube Team...I got Fake Copyright Strikes from Tencent...

I upload BGMI gaming Videos On My Youtube channel.. Previously BGMI known as Pubg...Now Pubg Makers "Tencent" Giving False copyright strikes to BGMI Users...

How can they give Strikes To BGMI users...Now BGMI Is owned by Krafton Not Tencent...

These strikes are completely false...

I have been working on YouTube since long and atleast I am aware of this rule that the content should belong to you, so could not sound like a stupid stating that I will copy someone else content whereas I have around 32K subscribers. I will really appreciate if you could please remove the fake strikes and ban these kind of people doing fraud with YouTube creators.

I can give you the assurity that the images and the graphics or the audio visual used belongs to me and only my channel..

Will be looking forward for your favourable reply. Thanks

I swear, under penalty of perjury, that I have a good-faith belief that the material was removed due to a mistake or misidentification of the material to be removed or disabled.

I consent to the jurisdiction of the Federal District Court for the district in which my address is located or, if my address is outside the United States, the judicial district in which YouTube is located, and will accept service of process from the claimant.

Name= Shankar Lal Dara

Address- smart colony khokhari, ladnun, nagaur, India 341316

Mail=eliteninja121@gmail.com

Channel link-https://youtube.com/c/ELITENINJAGAMINGSd

#

sir someone took ur information

#

above ur message

#

and u shouldnt send it here

#

the mods here cant help with that

storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @night cloak. We may otherwise have to mute you.

ruby coral
#

device redmi note 8 xiamoi phone version global this is the 2th lag of me i have downloaded all the resources in game but it's impossible to change graphics and frame rate why?

cyan citrus
#

What is the issue you are facing when trying to change your settings, @ruby coral? Please make a video recording of the issue and share it here.

ruby coral
#

Alright

cyan citrus
#

Is that beta version of the game, @ruby coral? Can you share a screenshot of the lobby screen?

ruby coral
#

No

#

That's not beta version but l show you

cyan citrus
#

From where did you download the game, @ruby coral?

ruby coral
#

Play store

#

Im playing this game for years

cyan citrus
#

Play try to do clean reinstall of the game from Google Play again, @ruby coral.

ruby coral
#

Okay thanks

azure skiff
#

I want to clear this to have i global version of pubg mobile @cyan citrus ?

main lark
#

Suggestion: Please Add "Urban Scavenger Set" because most of players not buy Royal Pass Season7 and This Outfit is Superb, Please Add "Urban Scavenger Set" in Treasure Crate or Premium & Classic Crates, Thanks

cyan citrus
#

For any feedback you have about the game, please feel free to use the #old channel, @main lark.

night cloak
silver brook
#

This error is on my iPad, what should I do?

cyan citrus
#

Reason for this is that the limit of 6 000 accounts has been reached. Only the first 6 000 players can log in. You can choose Android instead, @silver brook.

cyan citrus
night cloak
cyan citrus
#

Unfortunately, no, @silver brook.

night cloak
#

So um what about mine?

cyan citrus
#

Please check how much internal storage is left in your device, @night cloak.

silver brook
cyan citrus
#

Can you share a screenshot, @night cloak?

night cloak
night cloak
cyan citrus
#

Got it! Thank you, @night cloak. Please try to reset your device settings one time through Settings > About phone > Reset > Reset settings. After resetting your device settings, please reboot your device one time and attempt to install the beta version again.

night cloak
cyan citrus
#

It will reset your device settings, yes, @night cloak.

storm flumeBOT
#

Please do not use languages other than English, @winter kernel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

winter kernel
#

Hello. Who can I talk to about account theft?

night cloak
#

?

cyan citrus
#

Not that I'm aware of, @night cloak. Sorry.

cyan citrus
novel hornet
#

My account was just banned mid game even though i have never cheated nor used Any exploits I don't intentionally play with hackers i would have left the lobby if i realized i was i don't kill my teammates while in game I don't use hate speech in game and i play fairly but today while mid game i was suddenly banned until febuary19 2032 I've never been banned before i was never given any warning or notice to change anything I was doing or wasn't doing I was just banned without any explanation nor reason as i have spent a several hundred dollars in game and have some rare and unique skins i wish to resolve this soon and not in 2032 when my account becomes unbanned

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @novel hornet.

lost dove
#

Can any admin help?

#

I came from Turkey, I'm a victim, can anyone help?

#

the people from the turkey side are not helping, please help

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @lost dove.

azure skiff
#

Can anybody tell me is this global version of pubg mobile?

river stag
#

@cyan citrus if me login with another device I will banned

storm flumeBOT
runic trail
#

Ok

celest shadow
azure skiff
#

THANK you 💕😭😍

#

Sir

river stag
#

@celest shadow if me login with another device I will banned

#

@cyan citrus When I want to register on another device, log out from the current device and wait for some time

#

@celest shadow When I want to register on another device, log out from the current device and wait for some time

azure skiff
#

I can't understand what you are saying? @river stag

river stag
#

the last update...any one login with two devices with same account he will banned

#

@azure skiff the last update...any one login with two devices with same account he will banned

azure skiff
#

No. you can login any devices i also have two devices login @river stag

river stag
#

how my friends do that and after that they banned

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @river stag.

left prism
#

Hello, one of my friend wants to connect on his account but he forgot by which way he connected like if it was twitter email or something else and he didn’t connect since like season 15 or 16 sum like that, I was wondering if there is a way to know at least to what the account is linked or no?
@celest shadow

night cloak
#

Hello, I have a problem. My account in PUBG has been stolen and it has been linked to a phone number. I only have Facebook and I have all the purchase receipts.

clear vale
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @clear vale.

celest shadow
celest shadow
winter garden
#

@celest shadow bro plz tell how to change region to pak bcz I’m not getting verification code even after loging in from email

storm flumeBOT
#

Please contact the customer service for further assistance, @winter garden. Refer to subpoint 5.4 in #faq for further information.

winter kernel
#

Where should I write about the stolen account?

storm flumeBOT
#

Please contact the customer service for further assistance, @winter kernel. Refer to subpoint 5.4 in #faq for further information.

left prism
indigo spear
#

@celest shadow how much time take to review YouTube channel??

#

Hi anyone here !!

celest shadow
celest shadow
indigo spear
lapis sedge
#

I want to know what happened in the video design competition

fast matrix
#

Hello, how can I remove my account from the third link?

slender aspen
#

Hello My name is Abd Elrahman
Frome : egypt
Mobile :ralme 5
Network : Wi-fi We
ID Player : 5381860281
Player Name in pubg : 卍乡HiTł£Rツ
I didn't play with hack pls help me in it

My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5381860281)
Banned my account in the game for 10 years (3650), my account in the game was banned for 10 years, by mistake and it was stolen from me and you can follow the people who opened the account on more than one platform and I hope that my account will work again.
Please reply as soon as possible, thank you.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @slender aspen.

wispy crow
#

I had Received This Message on 26th January Still Phone Number Is Linked @lime juniper

#

27th January*

night cloak
#

Eh does anyone know how to change age on an PUBG account, i want to use voice chat or type anything i want in the chat instead of being stuck on Quick chat

cyan citrus
#

You can change the gameplay management settings through your in-game settings > Others, @night cloak.

lapis sedge
#

I want to know what happened in the video design competition

onyx parcel
#

Where can I find a list of the official regional community discord servers?

cyan citrus
night cloak
#

I want help my account is hacked and the technical support inside the game wants the date I logged in to the game and I don't remember it, what is the solution?

celest shadow
sick jay
#

hi

#

I faced a problem with the purchase process from my account directly within the game, and I contacted the support inside the game and they told me that I cannot buy the uc until after a month. Is there a solution??

#

@cyan citrus

cyan citrus
#

Can you share a screenshot of the response from the customer service, @sick jay?

cyan citrus
sick jay
#

I contacted customer service and they told me I will not be able to buy uc until after a month has passed and I cannot buy from Medsbay because this event is the gas station and I got a discount on the uc and I must get the offer, knowing that I completed this purchase last time about two days ago, but now I can't buy

barren dragon
#

Hello, I have a big problem and I need help as soon as possible, some time ago I wanted to sell my mo Bail page account but whoever wanted to buy I wanted to fool me and banned my account for 10 years. that account I put over 5000 € and I want to ask you if it can help me to unlock my account I will pay everything😭😭🙏

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @barren dragon.

night cloak
# cyan citrus We will not be able to help you with this. You should provide the required infor...

My dear brother, I have a question for you, how can I forget the date on which my account was created today, four years ago, and I am now playing an iPad, and three years ago I was playing with a phone and it was thrown in the garbage, and the date of my first connection was answered by my support, they say that the date is inaccurate and I have all the bills from four years ago to me Play it on an email Babel what is the solution?

sick jay
#

@cyan citrus

night cloak
#

my account is under age 16

#

i want to change that

#

but there is no settings like "Others"

cyan citrus
night cloak
cyan citrus
# night cloak

Can you please scroll down the right menu a little? You should be able to find that option after you scroll down the available options.

night cloak
cyan citrus
night cloak
#

The reason is from the game. I tried to link to my phone number, but it always writes to me this feature. It does not support your number. This is your fault, not mine.

cyan citrus
#

Your account security is your own responsibility, @night cloak. Also, we only provide community support through this platform, so we will not be help you with compromised accounts in any way. Please continue with the customer service and avoid repeating the same questions related to compromised accounts in the community channels as there is nothing we can do to help you with.

night cloak
#

@cyan citrus nothing

#

absolutely nothing

#

i guess ill wait 3 more fricking years just to use voice chat

cyan citrus
#

May I ask from where did you download the game, @night cloak?

night cloak
#

gugle play

#

i mean google play

#

do i need to reinstall or what

cyan citrus
#

For how long this option is not available for your account, @night cloak?

night cloak
#

like never

cyan citrus
# night cloak never saw that option

Can you please try to logout from your account and log into the game with a guest account and check again if the option is still missing through your in-game settings?

sick jay
#

?

cyan citrus
night cloak
#

i also was banned once for removing grass if that is the problem maybe they removed that option

sick jay
#

No, because I tried to talk to support again, but I couldn't, so the conversation was deleted or it disappeared

night cloak
#

why was i muted :/

sick jay
#

The reason was that I buy from more than one device for the same account

cyan citrus
shell flicker
#

where can I find a Russian-speaking support service?

night cloak
#

ok anyways i log out of the acc and log into the account and nothing happened the Other option didnt appear

cyan citrus
cyan citrus
sick jay
#

Is there a direct way to talk to support?

cyan citrus
cyan citrus
sick jay
#

I am now trying to talk to them

fallow gate
cyan citrus
#

Please mention your device model, @fallow gate.

sick jay
#

But will the problem be solved because I want the offer and I am ready to leave the game if things are not resolved because there is no compelling reason not to complete the purchase

night cloak
#

Great update now i cannot even access the guest account

cyan citrus
# fallow gate Iphone XR

Can you please try to log into the account through ''Apps and sessions'' and restart the game one time and try to log into the game again? When you tap on Twitter login method, without entering your login credentials, scroll down a little and you will find the option of ''Apps and sessions''.

cyan citrus
onyx parcel
#

Excuse me but I'm only writing in English language, maybe you meant to reply to another user?😂

cyan citrus
cyan citrus
onyx parcel
#

Cool beans buddy no worries 💪

cosmic kelp
#

Is this real

sick jay
#

You didn't reply to me, will you help or just waste my time?

cyan citrus
cyan citrus
fallow gate
#

@cyan citrus I LOVE YOU SOOOOO MUCH😩!Thanks for helping me😂💚

cyan citrus
#

You are most welcome, @fallow gate.

fallow gate
night cloak
#

@cyan citrus even after reinstalling the game the other settings didnt appear

gentle nymph
#

Hello I need some help geting my account back. Someone from the game hacked into my Facebook and unlinked my pubg account and then linked there Facebook to it. It took me a long time just to get my Facebook account back since they uploaded some bad images so I was banned from Facebook and after lots of work and loop holes I finally got my Facebook account back. I went to go log into the game and it made me start from scratch. I've been playing since the game came out and I'm level 69 and I'd absolutely hate to lose everything. I tried the help support center in game but it's a bot and keep hitting dead ends. Is there an email I can plead me case to? I have in-game videos and screen shots to prove I had access to the account. it's been almost 3 months since I have been in my account and I have friends I talk to on Instagram from my clan and they say it's mostly inactive but once in a while someone will log in. I have discord chats to from the person who hacked my account. They got me to click a link to try and join a tournament and I clicked on the Facebook log in and that's how they got into my Facebook and unlinked my account and then got my Facebook banned so I had no control over it. Please any help would be appreciated.

cyan citrus
night cloak
#

i just want to use voice chat and it is complicated asf

cyan citrus
#

I'm not sure why that option is missing from your account, so please contact the customer service for further assistance, @night cloak.

cyan citrus
night cloak
#

;-;

cyan citrus
#

You will need to record your issue through AI and select the available options accordingly, @night cloak. This is to save extra resources and time due to large number of requests every day. After that, a customer service representative will get back to you in due time.

runic osprey
#

Hello

cyan citrus
#

Hello! How can we help you, @runic osprey?

runic osprey
#

Where you can leave a request to unblock your account, if the account was blocked by mistake during the bans by mistake, I will be grateful for the answer.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @runic osprey.

night cloak
#

My friends, does anyone know this person Krafton Support Team™#1609

storm flumeBOT
#

Please consider blocking the user or reporting the content to Discord, @night cloak, as we are unfortunately unable to assist with behavior outside of our Discord server.

green agate
#

If it is a scam, use these instructions.

night cloak
green agate
crisp venture
#

@green agate what he is trying to say I am not able to get it

green agate
crisp venture
#

We have addressed it means they will help me ? @green agate

green agate
night cloak
#

Who is this my friends?

green agate
#

Can you dm me a screenshot of the conversation? @night cloak

night cloak
#

Is this a fraud?

green agate
#

If you need assistance changing your personal account information you can contact support, this is most likely a scam. @night cloak

#

Please contact the customer service for further assistance, . Refer to subpoint 5.4 in #faq for further information.

night cloak
green agate
#

Please consider blocking the user or reporting the content to Discord, , as we are unfortunately unable to assist with behavior outside of our Discord server.

night cloak
green agate
night cloak
green agate
#

Use these instructions.

dense seal
#

Hi, I'm AHEMD I'm Software Engineer - My account didn't ban before not even a minute - any way I was on Lobby I'm using gameloop - My connection was to bad so that I have a high ping in game - so I change my Ip network and delete (HOSTS file used by Microsoft TCP/IP for Windows) then automatically I found myself banned for 10 years without no warning or anything else -- My account is to old from season 7 and was purchased about 12 seasons MAX - and also purchased the next season (M7) before it was launched .. I respect pubg rules for fair gameplay but I didn't expect that this step may lead my account to be banned -- I hope to check it manually and check the reports on this account .. I was not warned and that my first ban -- I didn't expect it would be 10 years -- and if my step was wrong for the Security zone -- and you need to punish me, make it less than that. anyway I have a document that would support the validity of this statement .. waiting for your answers - Have a nice day.

ID: 5575190113

muted pebble
#

??

green agate
green agate
night cloak
#

Im not getting any excitment out of this game anymore fake damage like whats the point a guy did the stupidest mistake ever he jumped through a window so i was shooting at him all my akm bullets were fake like what is going on with this game like we dont want anime colabs we want the game to stop having these stupid bugs im on 48 ms and still get fake damage on an iphone 11 like what higher of a device do u want me to get remember its a MOBILE GAME not an emulator game keep that in mind

frozen breach
#

@green agate i have a problem but it contains sensitive information can contact you private

green agate
green igloo
#

Hellp

#

I can't play with a team in PUBG

#

Hellp

#

Do you know how much the amount is?

#

This feature cannot be used as you don't have enough UC. Please make up the refunded UC to improve your gaming experience

light ravine
#

Hello, a few months ago, my account was hacked by a hacker and he tried to steal my account, and he almost succeeded. First, he used 3-day and 7-day vouchers on my account using the simulator, and he wanted to expire my Facebook, and finally, he used 10-year-old vouchers on my account. I have paid a lot of money for this account, I hope you understand and cooperate with me so that I can start playing with my account again. Please check all the cases and that I did not harm the rights of other players and I always played with my own skills and did not commit any fraud.

my information account:

ID: 5397019029
Level: 72
LINK: Facebook/gmail/email

tanks for your professional team

storm flumeBOT
#

Please contact the customer service for further assistance, @light ravine. Refer to subpoint 5.4 in #faq for further information.

green agate
craggy gyro
#

how many points/matches does it take into count for the jjk event per day? Like how many points maximum can I earn or how many matches I can earn points?

dense seal
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @dense seal.

night cloak
#

can we ask questions about ban without being muted?

celest shadow
green agate
night cloak
inland zenith
#

What the hell with graphic!?

#

All-picture, text

#

Very blurry.

#

There was a damn bug in the game that the developers have not been able to fix for several months

celest shadow
celest shadow
inland zenith
#

Bug with blur everywhere.

#

I've played without HD textures before.

#

Dropped the data. Cleared the cache.

#

In the feedback I wrote.

celest shadow
#

Please make sure that you download the HD Resource Pack. If the issue persists, please repair the game from the login menu with the "Restore Default Settings" option selected.

cinder vapor
#

Is this person really affiliated with support? @fallen frost support team

#

not this

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cinder vapor. Remember to read through #faq before asking questions in the support channels.

lean cloak
#

Hello <@&481161015728406538> sorry for ping
I friend of mine recently got UC which he doesn't purchased someone sent it to him, what we should do in this case?

storm flumeBOT
#

Please contact the customer service for further assistance, @lean cloak. Refer to subpoint 5.4 in #faq for further information.

cinder vapor
#

I have a question, is this person really affiliated with you?

green agate
#

Hello there, can you tell me your issue?

cinder vapor
green agate
storm flumeBOT
#

Please consider blocking the user or reporting the content to Discord, @cinder vapor, as we are unfortunately unable to assist with behavior outside of our Discord server.

cinder vapor
green agate
#

Then please refrain from chatting here.

cinder vapor
green agate
cinder vapor
green agate
cinder vapor
green agate
cinder vapor
pastel turtle
#

I unlinked my account and if the game is updated to 1.9 then the unlink will failed?

#

@green agate ..

green agate
#

As my current info goes, you cannot link on the test version.

#

@pastel turtle

rugged panther
#

what does this mean?

celest shadow
#

Please refer to the announcement made in #news earlier today for more information, @rugged panther.

meager moth
#

hello. Pubg, my account has been suspended. I do not cheat in the game. Can I contact the employee?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @meager moth.

devout ginkgo
#

How do i fix that error @celest shadow

cedar swallow
#

How to fix this?
I wanna unlink one of my linked accounts

cinder lodge
#

Hello, I wanted to contact technical support regarding hacking my account in the PUBG Mobile game

storm flumeBOT
#

Please contact the customer service for further assistance, @cinder lodge. Refer to subpoint 5.4 in #faq for further information.

#

Please contact the customer service for further assistance, @cedar swallow. Refer to subpoint 5.4 in #faq for further information.

cinder lodge
#

I want to contact one of the technical support

static sleet
normal fox
#

where is the beta link?

clever harbor
#

I am using bgmi , yesterday also it showed same in uc station . So can anyone help me with this ?

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @clever harbor.

naive lily
#

Hello

#

Is it possible to unban a ban account?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @naive lily.

night cloak
#

Where to report account getting hacked?

clever harbor
rich zephyr
#

Hello i am trying to login into my account but it says unrecognize device we send you verification to your mobile number but i do not receive it please need help

brave wolf
night cloak
clever harbor
#

Alright

clever harbor
night cloak
#

Hey guys there was a beta available in app a few days ago and is it the same thing whcih was released in reddit yesterday?

rich zephyr
#

Hello i am trying to login into my account but it says unrecognize device we send you verification to your mobile number but i do not receive it please need help

tidal adder
#

Biggest scammer of the years goes to PUBG

urban raft
#

sir sever change no option here

winter kernel
#

How long do I have to wait for a response from the support service?

celest shadow
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @tidal adder. Remember to read through #faq before asking questions in the support channels.

celest shadow
celest shadow
storm flumeBOT
#

Please refer to subpoint(s) #faq 5.5 in #faq for further information, @winter kernel.

tidal adder
#

No body can help

green agate
#

@tidal adder Can you tell us the issue in detail?

tidal adder
# green agate <@790165759988989982> Can you tell us the issue in detail?

Mate, I have been complaining same issue since decades,, bullet not registering, fps drop on 90fps unstable connection, laggy game play,,

I have no reason to blame internet, this issue occur after every 2 season.. When I play 2 season with out any bugs..

Playing with iPad Pro M1 cheap and 13 pro max both .. 516 gb both device

green agate
green agate
#

All feedback is taken into consideration no matter how small or big it is.

tidal adder
#

Then I am typing since first of the season,,

#

I wanna make things clear,, can you please elaborate , if the developer can fix the issue before next season update??

green agate
#

I have no info regarding such issues so you should keep an eye out for any news on this.

tidal adder
#

Thanks,, I think better to quit pubg.. it only make me frustrated as I know my game play and can’t give 100 % while preforming

green agate
#

I understand your frustration.

tidal adder
vagrant tulip
ruby coral
frozen wedge
#

Hey can i ask, if i lost the phone number for veriv could i remove / change it to another number ? @static sleet @thin halo thanks for the answer

vagrant tulip
#

Also make sure to make backup codes and keep them in a safe place just in case.

frozen wedge
#

thankyou , just wondering

vagrant tulip
#

You're welcome.

livid heron
#

Region change problem please help me

#

This time my region turkey so please change my region Pakistan this is my PUBG I'd 5180443113

azure skiff
#

what country @livid heron

lapis sedge
#

What is the result of the video design competition?

livid heron
lapis sedge
#

It finshed tow days ago

azure skiff
#

Can you share screenshot

#

Setting

livid heron
#

Okay wait

lapis sedge
#

Is there any one here

azure skiff
#

Yes

#

Everyone

lapis sedge
#

What is the result of the video design competition?

green agate
#

@lapis sedge Hey there, some contests can take a bit to get their rewards handed out. Keep an eye out for any posts about the results.

azure skiff
#

Don't know

lapis sedge
#

Where can I ask

livid heron
livid heron
azure skiff
#

We can't change it you can change

livid heron
#

Change turkey

azure skiff
#

Click on change and select Pakistan

livid heron
#

Yess Pakistan

azure skiff
#

Click on change

#

Bro

green agate
#

@lapis sedge It should be posted on that same post for you.

lapis sedge
#

They didn’t and it finished tow days ago

green agate
#

@lapis sedge Then just sit tight until an announcement is made on it.

proven lava
#

Hey

green agate
lapis sedge
green agate
#

@lapis sedge I have no info as to a date on this, which is why I'm suggesting you to wait for one.

proven lava
#

Hey @green agate someone killed in a ranked match :(

green agate
#

@proven lava Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search.

safe walrus
#

I am facing a weird glitch in the game due to which I am neither able to talk to my teammates not am I able to hear them. I have restarted my game many times in order to fix it and the game has all the permissions (microphone, speakers, etc). So what should I do now?

azure skiff
#

What device you have@safe walrus

safe walrus
#

Samsung m12

#

And it's not my device's problem as I can do both of the things in another version of the game

azure skiff
#

Reinstall your game

#

Or logout & go to repair

#

@safe walrus

safe walrus
#

Repair what?

azure skiff
#

Your game

safe walrus
#

Oks

#

Ty for help

azure skiff
#

Go setting>basic>logout bottom top right> repair

#

@safe walrus

safe walrus
#

Yes yes

#

Thanks

lunar dune
#

Dears, I trying to change my country to EGYPT put there’s no option to change it. Please help me. Thanks

azure skiff
#

Have you changed it before@lunar dune

lunar dune
#

And I tried but i not found the button for this option

alpine brook
#

Why don't pubgm added 90fps on devices with snapdragon 870 processor & 120hz display?

#

I think you didn't read it properly

cyan citrus
#

Can you please mention a device model instead, @alpine brook?

alpine brook
#

Poco f3

cyan citrus
#

That device is currently unable to run PUBG MOBILE at 90 FPS, @alpine brook. Please refer to pinned message of this channel for more information.

alpine brook
#

What's the reason?
Snapdragon 870processor
Adreno 650gpu
120hz refresh rate

Still not enough for 90fps?

frigid hemlock
storm flumeBOT
#

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @frigid hemlock.

#

We provide community support only for the global English version of PUBG MOBILE here, @frigid hemlock.

cyan citrus
alpine brook
#

It's not listed here

#

Still not getting 90

#

@cyan citrus

cyan citrus
#

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @lunar dune.

tender whale
#

Hello! I'm facing a problem in my PUBG account. My UC is decreasing automatically. I didn't use any carding UC system or anything else. I've lost 350+UC just because of this. My Character ID: 5334352551

cyan citrus
#

Can you share a screenshot of the issue you are facing, @tender whale?

tender whale
#

Bro, I can not provide any screenshot. There's not any visually available bug. @cyan citrus

crisp venture
#

..

night cloak
#

;-;

tender whale
#

@cyan citrus

cyan citrus
#

Did you receive an in-game mail for deduction notice, @tender whale?

tender whale
#

No, I didn't receive any email.

cyan citrus
#

How the UC were deducted then, @tender whale?

balmy jackal
#

So can I not play with my friend in ranked if he is in platinum. I mean I understand the Tier system but we are trying to play in squad. That rule should only be for random. just like the mobile vs emulator thing

cyan citrus
#

For any feedback you have about the new changes in the ranked game mode, please feel free to use the #old channel, @balmy jackal. Also, you may refer to my screenshot below for detailed information about the tier restrictions.

steady zinc
#

First Of All i am sorry if i am putting this in a wrong channel but i am stuck with this achievement now for 6 weeks since the new update i tried everything to complete this achievement but nothing has been working for me can someone guide me through this how it wil work? tried last RP M7 all weekly time missions but stil stuck on 87.

cyan citrus
#

This issue has already been forwarded, @steady zinc. Can you please include the following details?

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

steady zinc
#

@cyan citrus
▫️ Numeric User Identification
5118129376
▫️ Device
Emulator Gameloop 7.1
▫️ Network
T-Mobile Fiber Home
▫️ Country
The Netherlands

cyan citrus
#

Got it! Thank you, @steady zinc.

tender whale
#

@cyan citrus Let me explain you everything. I've 24RP level in my PUBG Mobile account. I received 200UC in return due to 24RP rank. Considering 200 as the only UC in my account although I already had some extra UC in my account. I purchased Prime Plus a Week ago. They gave me 300UC instantly and 20UC everyday.
Today, I purchased 650UC by UC Station Event. My account is supposed to be having 1100+ UC, but it only contains 865 UC in it.

cyan citrus
#

It is possible that your UC was used by you unintentionally, @tender whale. If you believe that your UC was deducted without any reason, please contact the customer service through in-game for further assistance with this.

tender whale
#

I didn't use any UC intentionally or unintentionally.

#

Anyways, Thanks. ✨🙂

cyan citrus
tender whale
#

Okay! ;)

clever harbor
#

Can anyone explain me difference between royal pass (360uc) and elite pass ?

clever harbor
# green agate

So extra 600 uc for just 12 levels and that profile+emote 🥲

edgy walrus
#

help this cost me the game

#

fing bug

#

man

#

im piss ed

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @edgy walrus. You can also submit a report in #old in compliance with the channel's pinned instructions.

steady zinc
#

Is this Normal that You Guys ask for Email And PassWord 😛 ?

green agate
#

@steady zincThis user is a scammer.

#

oop

storm flumeBOT
#

Please contact the customer service for further assistance, . Refer to subpoint 5.4 in #faq for further information.

green agate
#

use this one.

arctic leaf
#

My account unban

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @arctic leaf.

steady zinc
#

@green agate i already knew wehn i saw password that is has to be a scammer

green agate
#

Regardless you should take your issue to customer support.

#

Also can I get the user id?

steady zinc
#

@green agate i already hd a chat above with quendi you can get my id from there

green agate
#

I mean the id for the scammer account.

steady zinc
#

@green agate Owh Iam Sorry

#

Krafton Support Team™#1609

green agate
#

Right click on their Profile Picture then click Copy ID@steady zinc

night cloak
#

my pubg mobile is not showing country region option??

steady zinc
#

i have blocked him so cant do that anymore

storm flumeBOT
#

Refer to https://dis.gd/findmyid or the following steps for instructions on how to acquire user identifications, @steady zinc:

Desktop & Web

:white_small_square: Enable the Developer Mode under Advanced in the Discord settings.
:white_small_square: Right-click on a username or profile, and select Copy ID.

Android

:white_small_square: Enable the Developer Mode under Behavior - CHAT BEHAVIOR in the Discord settings.
:white_small_square: Press and hold on a profile picture in a channel or private conversation, scroll down, and select Copy ID under DEVELOPER MODE.

iOS

:white_small_square: Enable the Developer Mode under Appearance - ADVANCED in the Discord settings.
:white_small_square: Tap on a profile picture, press the three-dotted menu located in the top-right corner, and select Copy ID.

green agate
steady zinc
#

@green agate 945021787668881479

night cloak
#

#questions my pubg mobile is not showing country region option??

green agate
green agate
storm flumeBOT
#

Please consider blocking the user or reporting the content to Discord, , as we are unfortunately unable to assist with behavior outside of our Discord server.

green agate
#

Use these instructions.

steady zinc
#

@green agate i did exactly as mentioned above

#

945021787668881479

green agate
#

I am aware and have prompted the user to report this correctly.

safe walrus
#

oks, sry

#

didnt see

mossy falcon
#

Hello someone of my friend wasn’t played with hack and don’t cheated, he has got banned for 10 years also our squad got banned for 7 days and we wasn’t use anything break the rules what should we do for our accounts also when accounts got unbanned will we still in the same rank and k.d or not?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @mossy falcon.

night cloak
#

hi i want unlinked my pubg mobile place help me

#

@green agate

visual flare
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5490538995

The name of the account user๛Bäbyÿ

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @visual flare.

night cloak
#

@green agate hi i want unlinked my pubg mobile place help me

#

@night cloak 😅

green agate
night cloak
#

@green agate

celest shadow
# night cloak

E-mail addresses and phone numbers can currently not be unlinked.

turbid moat
#

When will pubg mobile fix these Achievement glitches ?

cyan citrus
#

Which achievement are you referring to, @turbid moat?

turbid moat
cyan citrus
#

That issue has already been forwarded, @turbid moat. Meanwhile, please feel free to report it through #old in compliance with the channel's pinned instructions.

turbid moat
#

Also when will the vanding machine come back in Miramar ? It's not a Exclusive achievement. So i think vending machine should always be in the game .

cyan citrus
#

No information regarding this, @turbid moat. Please feel free to use the #old channel to report this issue as well.

night cloak
#

Please how to unlink Email I have lost gmail account I have too many time trying to recover but can't recover I'd please help me
Any one login my Pubg account
IPhone user please I have lost M416 glacier of account

bold kelp
#

guys why game support didnt answer me

#

this the 4th day

eternal mason
#

When the weekly report will come ??? How can we get bonus challange voucher 😔,??

night cloak
#

@cyan citrus Hi so customer service didnt helped, but they said my account is over 16 years old but the error that it gives me is: To protect our younger users, we are unable to offer you the chat functions. We apologize for the inconvenience caused. Please use Quick chat instead

cyan citrus
#

Can you share a screenshot of the response from the customer service, @night cloak?

night cloak
#

eh this is annoying

twilit girder
#

When the ASM Akaban sound glitch will be fixed? Already lost so many matches because of no sound glitch.

turbid moat
#

Ok , I've Reviewed more videos then my friend but , sometimes (50/50) his name show's on the plane and not mine .

I'm Level 5 inspection Corporal 1

He's in inspector private

zealous trellis
#

Help me plzzz

#

@polar marsh help me

turbid moat
zealous trellis
#

region option is disappeared I want to change my region back too Pakistan

rich zephyr
#

Hello i am trying to login into my account but it says unrecognize device we send you verification to your mobile number but i do not receive it please need help and there is no option for OTP option in custemer service

turbid moat
zealous trellis
#

Joined

crisp venture
zealous trellis
#

Sir my Twitter account is hacked and haker have access to my pubg account can you help me too remove him i have access to 3rd link and fb account

tardy swift
#

how to find out how much the fine is on the account, how much you need to put in order to unlock the donat

#

@polar marsh help me plzzz

#

@polar marsh plz help me

cyan citrus
#

We will not be able to help you with this through the community, @tardy swift. You may try to contact the customer service in-game for further assistance.

night cloak
#

Please how to unlink my e-mail

cyan citrus
cyan citrus
zealous trellis
#

They said they can't do anything

night cloak
cyan citrus
# zealous trellis They said they can't do anything

Your account security is your own responsibility and this is not something we can help with through the community. You may try to contact them again or create a new account to continue playing the game.

cyan citrus
quasi anchor
#

Hi pubg mobile I have problem when I stand in the lobby and talking in the lobby the game kicks me out of the game ever 5 seconds why?

turbid moat
turbid moat
bold kelp
#

@cyan citrus is there any mail i can text support becouse they dont answer in the game ?!

quasi anchor
turbid moat
night cloak
#

@lime juniper Bleh

turbid moat
# quasi anchor Yes

Can they here your voice ? Go to settings >apps > pubgM > give All permission like microphone , this might help . your game might crash because of microphone permission pop up on some low end Android.

quasi anchor
#

Yes they can hear me

night cloak
#

anyone can help me with this year pmco ?

turbid moat
night cloak
turbid moat
#

Yes ?

night cloak
#

@lime juniper

night cloak
turbid moat
night cloak
#

you know when start pmco

#

I do not understand in the schedule that the name PMCO is appended to the text ALL TALENT.
do I have to move on to the all talent champion ship to participate in pmco?

#

I think someone’s logged in my acc

#

bc when I try to log in

#

I’m logged out Facebook

#

Then I get on

#

gun skins changed

turbid moat
turbid moat
# night cloak I’m logged out Facebook

If you think someone else has access to your account , please change your Facebook/Google (or what ever account you use to log in to your pubg) account password. Then open pubg mobile and click "log out from all other device" this will log out your account from other device that You've previously logged in .

night cloak
#

I have same problem some have hack my gmail I'd and who have only login ..🙏 please Email unlink to save my account

#

I have can't buy Uc more because my I'd is not safe

turbid moat
night cloak
#

No sir in this I can't recover my gmail id

turbid moat
#

You can recover your gmail account

#

If u set recovery phone number /email

night cloak
#

I have too many message in Google twitter not thy repling

night cloak
lament mica
#

Excuse me... where can i find the hoverboad section (if any) ? Cause i have not been able to find the permanent hoverboard i recieved from the sky island update....
Thank you

celest shadow
turbid moat
celest shadow
night cloak
#

Sir please un link option give in Pubg E-mail how many people have facing problem

#

As gmail is hack than Pubg is permanent Pubg is lost
Not option to unlink as fb lost one chance to unlink after safe I'd

turbid moat
# night cloak As gmail is hack than Pubg is permanent Pubg is lost Not option to unlink as f...

Unfortunately pubg mobile can't unlink your Gmail account , You can recover your gmail account from here - https://support.google.com/accounts/answer/6294825?hl=en

lament mica
turbid moat
tepid pond
#

I need help