questions

[cyan citrus]

You should be, but I would not recommend you to do that, @night cloak.

[night cloak]

and jailbreak my ios device?

same reason?

[cyan citrus]

Yes, @night cloak.

[night cloak]

hmm

alright thanks good to know

[radiant frigate]

Does anyone have problems with fps?

[eternal coyote]

Can you help me to contact technical support in game

[night cloak]

android 12?

[eternal coyote]

@cyan citrus

[radiant frigate]

iOS 15

[night cloak]

oh then no

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @eternal coyote.

[radiant frigate]

Since today it a been lagging like Bell

Hell

[night cloak]

when did you update to ios 15? today?

[cyan citrus]

Please add more details about the issue you are facing, @radiant frigate. Also, are you using 90 FPS option?

[radiant frigate]

No i am not

It s just lagging

When i turn aprins

Around*

[cyan citrus]

Lagging as in FPS drop or network lag, @radiant frigate?

[night cloak]

might just be the new ios version or your device

[radiant frigate]

Fps drops

iPhone 13 pro max

[night cloak]

damn

[radiant frigate]

Yesterday was perfectly fine

[night cloak]

well i lag also on my s21 ultra with 16gb of ram

lol

but not on my ipad pro

[cyan citrus]

Got it! Please try to reset your device settings one time through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Now, reinstall the game by navigating to Settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Offload/Reinstall. Restart your device one time and see if it will make any difference. Also, make sure that you have enough storage left in your device.

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[dark bridge]

I did all of that again and nothing happened it told me to download the map I downloaded it and the same thing happened

[cyan citrus]

Then it should an issue with your network connection, @dark bridge. Please try to reset your router or switch to a different network. Also, you may need to reinstall the game one time through Google Play.

[dark bridge]

I don't think it's a internet problem because my brother has the same internet and device and it enters tdm and every map

[dark bridge]

Is there any other solution ?

[haughty gulch]

My country is invisible from the last update... I need a solution

[cyan citrus]

All the possible solutions have already been exhausted, so this more likely a technical issue either with your network or internet service provider, @dark bridge. So, you may try to contact your internet service provider. Also, you can report the issue through #old in compliance with the channel's pinned instructions or contact the customer service through in-game for further assistance with this.

[cyan citrus]

The option to change your region may not be available for you. This happens when your account is registered in European Economic Area (EEA). In that case, that option will not be able available for your account due General Data Protection Regulation (GDPR). Please feel free to contact the customer service in-game, should you require further assistance with this.

[mystic rampart]

when will 90 fps support come in poco x3 pro?

[night cloak]

Check pinned messages

@mystic rampart or here you go

[storm flume]

Please do not use languages other than English, @silver apex. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[mystic rampart]

but why the poco x3 pro is powerful and can handle 90 fps support

[analog cape]

There is a difference in Fire Rate and Aim Assist of Korean version from the global version, its too low and bad in korean version and its not accurate, the headshots don’t connect like of the global version, will that be fixed?

[night cloak]

So does many other phones but the game/OS just isnt optimized good enough or the hardware isnt capable

[celest shadow]

Your device does not meet the minimum hardware requirements to run PUBG MOBILE in 90 FPS.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @analog cape.

[haughty gulch]

Is there a solution since my country is Egypt?

[mystic rampart]

and what are them?

[analog cape]

@storm flume ok thank you then where can I get support for the Korean version?

[cyan citrus]

There is no solution for that as this is a legislation issue. Also, the regulation applies to your account regardless of where you are living.

[foggy atlas]

Is there a better way than in game support to retrieve my stolen account? In game support is all computer generated responses and very frustrating.

[celest shadow]

90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit.

[celest shadow]

You can contact the in-game customer service for assistance.

[night cloak]

@celest shadow The Facebook social network account was stolen, along with the account, the support of the social network ignores the letters, I hope for help at least here

[mystic rampart]

but poco x3 pro do have 120hz and snapdragon 865

[analog cape]

@celest shadow Even tho they are a lot of times answered by bots but I will still try that, Thank You

[celest shadow]

Please be advised that only the customer service can assist players with in-game account issues. Select answers in the FAQ bot that is relevant to your issue then you will be redirected to a support agent.

[celest shadow]

Please contact the in-game customer service and the support of your social media account for further assistance in this regard.

▫️ https://www.facebook.com/help

[night cloak]

I wrote above, they do not go to contact, the name of the social network is not real, I do not pass an identity check.

[celest shadow]

We are unable to assist players with account-related issues through the community and can only direct you to contact the customer service for this matter.

[mystic rampart]

aha ok sorry thx for the support

[brittle hound]

How will tmro’s Event work👀

[jovial seal]

i have a problem in my key mapping@celest shadow

any help pls

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[celest shadow]

It will be broadcasted in the official PUBG MOBILE YouTube channel.

▫️ https://youtube.com/pubgmobile

[remote berry]

hello i have a problem i linked my facebook in pubg but when i want to put my profile picture in face book to pubg i have a lock

[merry pilot]

any admin help here?

[brittle hound]

Does anyone get to play,?😅
Cause it says It’s vip but it also says Community Members so was wondering how/if community members will get idp✌️

[celest shadow]

Can you please provide us with a screenshot of your issue?

[celest shadow]

How can we help you?

[remote berry]

yea sure

[brittle hound]

Or we just get codes in #events and first come first server?👀

[celest shadow]

We will probably need backup players so please stay tuned for further information.

[brittle hound]

👍

[merry pilot]

my is banned for now when i was rec for my channel youtube

[polar marsh]

Please refer to the private message from @polar marsh for further information, @merry pilot.

[celest shadow]

Did you login through Facebook?

[remote berry]

yes

[celest shadow]

Can you log out and login again with Facebook?

[remote berry]

ok

[remote berry]

it worked thank u so much for the help

[viscid nimbus]

Any admin help me pls

[celest shadow]

If you are still interested, please refer to #900897998005993494.

[celest shadow]

How can we help you?

[viscid nimbus]

I get ban unfairness i dont know why but i need fix pls

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viscid nimbus.

[brittle hound]

Thx

[gentle salmon]

Hello
Have anyone used dundle.com to purchase UC?
And is it legit?

[cosmic kelp]

When are the city titles coming to the USA

[cyan citrus]

No information regarding this, @cosmic kelp. Please feel free to provide your feedback about the game through #old.

[cyan citrus]

The only recommended method to make purchases outside the game is through the following link.

https://www.pubgmobile.com/pay.

[short matrix]

I am playing on S20 plus, I am using BlackShark cooler as well. Headset Hyperx and today I start to face sound problemes. Same problem was before 2 months. And now is back again. I can't hear normal footsteps and I can't decide direction. Last night everything was fine. It's like all footsteps are mixed. What's hapening with this game

[pastel seal]

pls anyone help me

@cyan citrus

anyone pls

can u help me ?@cyan citrus

[cyan citrus]

Hello! Please try to do a Routine Repair of the game from login menu, clear game cache and reset your device settings one time. You can reset your settings through Settings > General Management > Reset > Reset all settings > tap on Reset settings again. Confirm the action to complete the process. After resetting your device settings, reboot the device one time. Try to play again and see if it will make any difference.

[cyan citrus]

Hello! How can we help you?

[pastel seal]

my acc

has been stolen

[cyan citrus]

Please contact customer support of your social media account and customer service in-game for further assistance with compromised or stolen accounts, @pastel seal.

[pastel seal]

thx

can i ask yo a q

the phone number remove ?

[cyan citrus]

You cannot manually do that, @pastel seal. As mentioned earlier, please contact the customer service for further assistance.

[pastel seal]

ok thx bro

[cyan citrus]

You are welcome.

[inland zenith]

I got on a motorcycle in Georgopol

Motorcycle stuck in texture and literally fired from there

Flying away to SOSNOVKA

I was near 2 players, but ended up outside the world

And who will be interested in compensating for this?

[eternal coyote]

Please can you talk to customer service and give you all the information Private related to the account because I can't contact them
@cyan citrus

[mortal apex]

Please share your concern in #old with the following details:

-Numeric ID (in-game)
-Device
-WiFi/Cellular
-Country

[eternal coyote]

@cyan citrus can you answer

[polar marsh]

Please refer to the private message from @polar marsh for further information, @static granite.

[cyan citrus]

No, we cannot do that. You can contact the customer service through in-game. You may refer to #faq sub point 5.4.

[worldly pelican]

My account is considered unfair. Please help me to get my account backed ID5511646134

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worldly pelican.

[storm flume]

Please do not use languages other than English, @shut drum. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[gentle salmon]

Ok thanks

[cyan citrus]

You are welcome, @gentle salmon.

[lost tangle]

Is there any legal gfx?

[cyan citrus]

Usage of any third-party or unauthorized applications that can interfere with the normal functionality of the game is a violation of the terms of service and will result in an account suspension, @lost tangle.

[lost tangle]

Any tips how to get high fps with low spec device?

[cyan citrus]

You cannot do that on a low-end device, @lost tangle. You will need to upgrade your device.

[lost tangle]

U mean buy a new phone?

With high end device

[tawny birch]

hello i need help

[urban comet]

When rp m8 started????

[cobalt haven]

Hello I need Help!

[tawny birch]

hello my account was banned for 3 months can you help because off my gameloop old version can you please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawny birch.

[cobalt haven]

Hello, I wanted to know what caused this band. The date of the band is from the 15th, and I have been a month since I have never played. I opened the game by chance and was surprised by the band. I want to know what the reason is

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cobalt haven.

[cerulean stone]

Cuál es el server d español

[night cloak]

hello my name is how and it won't let me enter the metro royale mode, so I contacted the spanish pubg server and they told me that maybe they have expelled me from the mode and I wanted to ask if it is like that for how long and the reason

[hearty ravine]

A call to PUBG Mobile, why is the European server mixed with the Middle East server? We suffer from the Egyptians, we can't play because of them. They are always sleeping in the grass. The servers should go back like before.

Europe should be for those who live in Europe and the Middle East should be for the players of the Middle East

[keen pecan]

@cyan citrus I need help
The owner of the account wants to report it so pubg bans his previous account cause someone hacked his account

he said I should report it in game but, there are only report for cheats thinking

[split mauve]

who is a customer support here?

I need urgent help

Im on a ZTE Redmagic 6s pro and ONLY when im on PUBG I get a bug whereby if I should tap outside the game i.e status bar a loud buzzing sound begins to happen and its only fix is to back out of the game and come back in

It has only begun happening with the latest update

also fix that dumb parachute glitch

[night cloak]

Hellow , im rp prime pluse member i have problem with subscription date my renew date was 2022 feb 19 , but rp release in feb 17 so how can i buy rp ? Can i changed my subcribtion time period to get voucher before release new rp .

Thank you

[raw urchin]

Hello... You have locked my account unjustly for a month and I will not play with a hacker. I entered from the automatic match and this is your problem, not mine, because I will not know that it is a hacker... I wish you to return my account as soon as possible and check my game files.. Greetings to all of you. .. id 5965927964

[polar marsh]

Please refer to the private message from @polar marsh for further information, @raw urchin.

[fossil kayak]

So I join the group purchase for new rp pass and I haven’t gotten it I have checked mail everything.

[night cloak]

Me too

[soft harness]

I need help??

i have paid UC for rp team but no one joined the team and i didn't receive the RP M8

[quick zealot]

Hey, I purchased and joined an RP group (the one where we get extra RP if we can form a group of 3) last night, but when I checked my account today it says I haven’t purchased any RP yet even though I already spent 870UC… is that a bug or something?

[soft harness]

+1

Same problem

[soft harness]

Now its fixed for me

[quick zealot]

Did you do anything? Or did it just appear for you?

[maiden mica]

Change my region 🥺

3rd link Email cood is not coming

[night cloak]

Fixed

[night cloak]

It's a glitch from chapter 3,4,5 .... U cant do nothing

[soft harness]

It just appeared

Well i have msged the support but no way they answer that fast

[night cloak]

Hellow , im rp prime pluse member i have problem with subscription date my renew date was 2022 feb 19 , but rp release in feb 17 so how can i buy rp ? Can i changed my subcribtion time period to get voucher before release new rp .

Thank you

[quick zealot]

Got it now, waited for about 50mins ish and it appeared

[strange furnace]

ID 5115287964
hello, I was blocked in metro royale mode for an unknown reason I didn’t have any violations, I’m an honest player unlock please

[merry pilot]

So I got the ghille mythic card in Trendy power spin, Will I now get a mythic for 10 UC?

[stone pulsar]

Just bought some UC and getting this notification

Can you explain this!?

I’d like a refund!

[floral spindle]

Is RP going to be frozen again?

Making it impossible to get all 5 RP activity packs?

[lilac moat]

Can someone help me with this guys ??? my account gor frozen i can't do anything.

[lofty moon]

My account got banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lofty moon.

[night cloak]

Really? my account had like 7 steel front vests :(

[unborn bone]

I just want to know the internal email address associated with my account because I forgot it, but I still remember the password

[night cloak]

Please assist in game customer service

[crimson quiver]

Hello .. Why are the servers divided? I live in Saudi Arabia and there are no servers to play for the emulator. I wish to change my server to Jordan, Egypt or Turkey in order to play. It is unfair that I cannot play only because there are no players in the emulator servers in the Gulf region. My waiting for matches is from 6 to 8 minutes in Middle East servers I hope to reconsider and make players not wait in the lobby too long

[round shore]

Hi

[dapper flume]

Hello

I have problem

My acc got hackd can you guys help me to get it back

[stone pulsar]

Hey my account is in UC debt I’d like to know how much so I can fix it

Can I find that out somehow

[night cloak]

Hellow , im rp prime pluse member i have problem with subscription date my renew date was 2022 feb 19 , but rp release in feb 17 so how can i buy rp ? Can i changed my subcribtion time period to get voucher before release new rp .

Thank you

[astral laurel]

My I'd got 10 year ban for no reason I didnot break any rule

[polar marsh]

Please refer to the private message from @polar marsh for further information, @astral laurel.

[obtuse sail]

@lime juniper

Dear
Tent Team

In this case, I want to express my apologies for my instagram content (@gabenstore)
I sincerely and respectfully request that Tencent can send an email to Instagram ip@instagram
to reactivate instagram gabesstore. the following is the report number.

Report #: 630062414891943
Rights Owner: Tencent
Email: [e-mail]

Because I don't know, new rule change by tencent, I've built instagram 2018
until now, in terms of mobile legends & pubg mobile games.

from that error I will not repeat it again and will delete all content related to PUBG mobile TOS.

I really hope for help from Tencent and Instagram to reactivate Instagram Gabenstore.
Thank you very much for your cooperation and help.
I hope you get good answers and feedback from Tencent.

Yours faithfully.
AGUS (OWNER GABENSTORE)

Name : Agus Mohamad
Instagram : https://instagram.com/gabenstore
Email : [e-mail]

News Media :
https://www.liputan6.com/tekno/read/4332233/ambisi-gabenstore-jadi-penyedia-jasa-top-up-gim-online-aman-dan-tepercaya
https://radarjogja.jawapos.com/ekonomi/2021/03/02/jasa-titip-jual-akun-game-aman-dan-terpercaya-di-gabenstore/
https://akurat.co/cerita-gabenstore-jadi-jasa-rekber-gim-online-terpercaya-para-gamers
https://www.beritasatu.com/digital/739669/cari-jasa-rekber-game-online-terpercaya-store-ini-dipercaya-banyak-gamers
https://www.harianhaluan.com/hiburan/pr-10258652/jasa-titip-jual-beli-akun-game-online-yang-aman-dan-terpercaya-lewat-gabenstore

[carmine flower]

Hi delete this telegram channel ID buy and sell scanner

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @obtuse sail. We may otherwise have to mute you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @chilly pewter.

[primal star]

i got 5 stricks from tencent without any reason .i did only live gameplay and custom room matchs only

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @primal star. We may otherwise have to mute you.

[hearty ravine]

؟؟

[cyan citrus]

This is more like a personal preference, @hearty ravine. Players from different regions can switch to whichever server they want. Not something we can help with. Should you have any feedback regarding this, please feel free to use the #old channel.

[hearty ravine]

@cyan citrus Not just a personal preference, all those who play in the European servers suffer both because of the way the Egyptians play

Egypt is in Africa, why only in PUBG Mobile? They are playing on a server in Europe؟!!!!!

[cyan citrus]

This is not prohibited, @hearty ravine. All players are free to play the game as they want unless they are cheating or gaining an unfair advantage by using unauthorized methods.

[vagrant tulip]

Rather then complaining with the tactics of how a player plays the game get yourself in training ground and practice playing the game.

[wheat meteor]

Where can I apply for technical assistance? Hacker hacked my account

[cyan citrus]

Please contact customer support of your social media account and customer service in-game for further assistance with compromised accounts, @wheat meteor.

[hushed girder]

Hi Please tell me where to find 1.9 Beta Invitation test event ? @cyan citrus

[cyan citrus]

It is not released yet, @hushed girder. Please keep an eye on #news for future announcements.

[hushed girder]

@cyan citrus it's released today i saw a YouTube about that about 4th Anniversary .

[cyan citrus]

It is not available in the game yet, @hushed girder. When it will be available, you can find a download link through events.

[hushed girder]

@cyan citrus Okay Thanks

[cyan citrus]

You are welcome, @hushed girder.

[violet mason]

Only 100 players have this title?

[odd grove]

@cyan citrus hi

[cyan citrus]

Hello! How can we help you, @odd grove?

[odd grove]

I still didn't get an answer

The problem is the threat from above

[wheat meteor]

thx

[cyan citrus]

My pleasure!

[cyan citrus]

As mentioned earlier, the issue has already been forwarded. Please wait patiently.

[odd grove]

Ok thx👍

[dense dock]

quick question did the last royale pass have this ?

i think every royale pass till now had that rp points that u can use on the next one right ?

[cyan citrus]

No, @dense dock. RP Point card is mostly not available for the first month of Royale Pass.

[dense dock]

it would still appear in my inventory tho, no?@cyan citrus

[cyan citrus]

No, @dense dock. You will not have it if you did not receive it from the Royale Pass rewards.

[dense dock]

welp i had the last RP so

there is no way i didnt receive it

i might have used it from the daily missions window tho idk.

[cyan citrus]

It was not available in the last Royale Pass rewards, @dense dock.

[dense dock]

ohhh

ok i see

thanks for the help!

[cyan citrus]

You are welcome.

[umbral granite]

Hi my account is hacked i have only email login link

Other 2 social media links hacked

How can i return my account

[celest shadow]

You get an RP Point Card for next month's Royale Pass during every 2nd month's RP. For example, you will get an RP Point Card for RP M11 during RP M10.

[umbral granite]

@celest shadow

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[umbral granite]

İ have already contact but not helped

İs there is another way to return back my account

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[dapper flume]

My account got hackd please help me get it back

Need any info about my account

[storm flume]

Please contact the customer service for further assistance, @dapper flume. Refer to subpoint 5.4 in #faq for further information.

[umbral granite]

İt isnt helped how can i find directly solution of my problem and direct contact with admin

İt doesnt helped my problem

İts only just a bot talking with me how can i directly contact with admin and solve my problem

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[umbral granite]

İn game support team is only a bot

And chat closes without solving my problem

[night cloak]

Hi, I am banned from playing crew but I don't think there is a reason for that

[cyan citrus]

Players that have history of cheating or players that were suspended in the past will not be able to participate in the All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance, @night cloak.

#news message

[fathom void]

@hushed girder @cyan citrus

[hushed girder]

@fathom void Thanks Bro

[fathom void]

@hushed girder Check mail box..👇

[sullen lion]

so a hacker was not banned, he is a legit hacker i have a video clip and the billion dollar companys noob anticheat failed to detect the hacker as a hacker, and is banning legit player. Okay i know developers are learning and still noobs in developing the game, i completely support that the developers cant crack the best code and its okay we can accept that, but an innocent player should not be banned.

Yeah you guys can keep experimenting until its 2050! Ohh, sorry, its hard to even cross a few years from now on for the game. Kindly send the link to report the hacker with video.

@cyan citrus @celest shadow

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @sullen lion. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[white hollow]

I have isuess with my purchase says i made unoffical purchhases wich i didnt i Always bought UC in game , now what?

[cyan citrus]

Can you please share a screenshot of the issue you are facing, @white hollow?

[storm flume]

Please do not use languages other than English, @near frigate. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[white hollow]

Money goes thru uc gets deducted

@cyan citrus i only asked once For refound thru Google play becouse my Uc purchase ingame didnt did what it Said it Will do and since then i cannot purchase 🤷

That was in december last year

[cyan citrus]

If you have made purchases from unofficial or unauthorized sources in the past, the UC will be deducted until the total amount has been recovered, @white hollow. For further assistance with this, please feel free to contact the customer service through in-game.

[white hollow]

That helped as i Said and as u can see i only purchase uc In game thru Google play

Thats unoffical?

[cyan citrus]

We cannot check your purchase history or account data through here, so you can contact the customer service through in-game for further assistance with this, @white hollow.

[white hollow]

I literlly just sent u SC of my purchhases wich Got refounded

[cyan citrus]

Again, not something we can help with, @white hollow. We only provide community support through this platform. You may refer to my previous response again.

[white hollow]

So why having support channel if u can help and in game support takes ages to respond

[cyan citrus]

We can only help players with general issues related to the game. Such purchase-related issues and issues related to accounts should be redirected to the customer service, @white hollow.

[white hollow]

Guess ill wait another 10 days For in game support to respond

[cyan citrus]

Also, a delayed response from customer service can be expected due to enormous number of requests, so please wait patiently while they get back to you.

[silver steeple]

Hello @lime juniper a CHANNEL NAME RICHEST GAMING PROMOTING HIS TELEGRAM GROUP FOR SELLING ACCOUNTS

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @silver steeple.

[silver steeple]

Ok @storm flume

[lilac moat]

Hello guys can someone help me with this??

[maiden mica]

I want to change my region

[cyan citrus]

If you have made purchases from unofficial sources in the past or if you were involved in refund, you will restricted from using certain features in-game until the total has been recovered. Should you require further assistance with this, please contact the customer service through in-game.

[cyan citrus]

Hello! What is the issue you are facing when trying to change your region?

[fathom void]

Don't use bug .. 😜😜

[maiden mica]

I want to change my region to pakistan i didn't have region change option

[maiden mica]

And i have problem in 3rd link adding code is not coming 🤦‍♂️

[cyan citrus]

The option to change your region may not be available for your account if it is registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @maiden mica. Should you require further assistance with this, please contact the customer service through in-game.

[lilac moat]

@cyan citrus But how to refund the UC ?

[maiden mica]

Is it possible to change my region to pakistan

[lilac moat]

@cyan citrus I always buy it from MidasBuy

[cyan citrus]

You should not make a refund if the UC was credited to your account. This is considered as an abuse and will result in penalties, @lilac moat. As mentioned earlier, please feel free to contact the customer service in-game for further assistance.

[cyan citrus]

Not possible if your account is registered in EEA region. As mentioned earlier, please feel free to contact the customer service in-game for further assistance.

[lilac moat]

@cyan citrus what can i say to cotusmer service about that ?

[cyan citrus]

Through in-game, @lilac moat. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[night cloak]

@cyan citrus how does matchmaking work in ace solo's?

[cyan citrus]

What do you mean, @night cloak? Could you elaborate?

[night cloak]

The enemies i face

Who do i get matched with

Ppl with similar rank?

[lunar idol]

pubg mobile administration, tell me why me after leaving the game in metro mode, the piano, I lost all my supplies, 4 lv ryuuzak, 2 helmets 6 lv, 2 body armor 6 lv and different values ​​!! everything took about 2 days

[cyan citrus]

Yes. If you are in Ace rank, you will be matched with players of same rank or close to your rank.

[storm flume]

Please contact the customer service for further assistance, @lunar idol. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Close like?

Crown?

Diamond?

[night cloak]

Well the players i faced were more like silver gold if am honest

Idk why but everyone is camping

So there is no matchmaking with kd? Or wins?

Just ppl with ace crown and conq?

[cyan citrus]

No, there isn't.

[night cloak]

Probably explains why the campers that killed me had over 800 matches 10 wins and a kd of 2

[cyan citrus]

You can use #discord for such questions, @night cloak. This channel is meant for support related to PUBG MOBILE.

[night cloak]

Ok thank you.

[brisk vault]

Hi I need help

I have purchased a new device Xiaomi 11t and I started playing game on it. Now I am receiving this notice again and again .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brisk vault.

[valid tide]

hello it says i don't have enough coins even though i do and some coins are separated from the rest. any reason why?

[sage ivy]

They wanted to hack my account and linked a social network without my consent, at no time of information about my account

I need help

[storm flume]

Please contact the customer service for further assistance, @sage ivy. Refer to subpoint 5.4 in #faq for further information.

[green agate]

They are separated for certain items, choco coins for chocotaco items and etc.

So that you cannot use one to purchase any of them.

[sage ivy]

I already did it but they didn’t help me

They wanted to hack my account and linked a social network without my consent, at no time of information about my account

[rose breach]

Where is the weekly report?

@green agate

[green agate]

Hello there, can you clarify further? Report... on?

[rose breach]

For the bonus

[rose breach]

I need Id for play bonus

@green agate

[glossy crypt]

Hellow, how unban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glossy crypt.

[green agate]

I'm not sure I understand the question still.

[rose breach]

I need a bonus card @green agate

[cyan citrus]

What do you mean by bonus card, @rose breach? Please elaborate and be more precise about your concern.

[rose breach]

Yes I need

@cyan citrus

[fossil wadi]

I need help they hacked my pubg account then I contacted support in game they told me that the problem was solved but when I login to my account I got a new account LVL 1 someone can explain?

[cyan citrus]

It is possible that your linked social media account was removed from the game either by you or an unauthorized person, @fossil wadi. Do you have any other login method that you can use to log into your account?

[rose breach]

@cyan citrus

[fossil wadi]

No I haven't

[rancid geode]

Hello is there any payment method with payeer or perfect money ?

[cyan citrus]

Then it may not be possible to retrieve your PUBG MOBILE account. You can still try to contact the customer service again through in-game. Your other option is to create a new account and continue playing the game.

[fossil wadi]

@cyan citrus I couldn't logging in my account because it was stolen then the support told me everything it's okay now you can login but it's not!

[rose breach]

<@&481161015728406538>

I need bonus card

[rancid geode]

Quendi

[cyan citrus]

The only recommended method to make purchases outside the game is through the following link, @rancid geode. You can find the available payment options on the website, and you can also switch to different regions with different payment methods.

https://www.pubgmobile.com/pay

[rose breach]

Pro @cyan citrus

[fossil wadi]

@cyan citrus how could I open a new account my old one was so expensive 🙂

[rose breach]

@fresh flame m you help me

[cyan citrus]

We will not be able to help you out if you cannot state your question in a proper way. If it is difficult for you, you can refer to #735483472432594994 sub point 3.1 for regional communities and seek assistance in your native language, @rose breach.

[sharp sky]

Can we complete achievements mission in unranked mode ? #questions

[cyan citrus]

Your account security is your own responsibility. As we only provide community support through this platform, we will unfortunately not be able to help players with compromised accounts. You may try to contact the customer again.

[sharp sky]

@cyan citrus

[rancid geode]

but i can't find any supported method in algeria that's so bad 😢

[cyan citrus]

Yes, you can complete them in unranked.

[cyan citrus]

Sadly, not something we can help with. You may provide your feedback regarding this to Midasbuy through the following email address.

[e-mail].

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[full compass]

Is there a fix for the Arena warehouse sound glitch yet?

[quartz olive]

I need help with my account in pubg mobile it banned from about 8 months without any reason and i am trying to return it back.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quartz olive.

[tall river]

Why doesn't the country change option appear?

[night cloak]

Hello why doesn't pubg have a flag for my country

Kosovo

[night cloak]

put Albania

i have a question. is mouse on mobile legit

[rare sun]

my herro very bug

damag

movement

[crimson quiver]

Hello .. Why are the servers divided? I live in Saudi Arabia and there are no servers to play for the emulator. I wish to change my server to Jordan, Egypt or Turkey in order to play. It is unfair that I cannot play only because there are no players in the emulator servers in the Gulf region. My waiting for matches is from 6 to 8 minutes in Middle East servers I hope to reconsider and make players not wait in the lobby too long

[stark trout]

Can someone tell me the cause of ghosthits/non registered hits and how to fix them? They happen to me quite frequently (even tho I’m playing on stable 20ms)

[night cloak]

Its desync its a issue from the game not your ping or something

@stark trout

[stark trout]

Good to know. So I guess there is no way to fix that issue, right?

[celest shadow]

You will download a separate application if you want to test the beta version of PUBG MOBILE.

[night cloak]

Ofc not and they wont either lmaoo its been a issue for so long wow

[stark trout]

Thank you for helping me out

[green agate]

You can dl the 1.9 version ingame if you are already selected.

[storm flume]

Please do not use languages other than English, @eternal totem. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

You can access the Beta Test Invitation event through your events center. The PUBG MOBILE BETA application will download through your browser.

[storm flume]

Please do not use languages other than English, @charred vector and @eternal totem. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

You can just enter and create a guest account.

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sage ivy]

They wanted to hack my account and linked a social network without my consent, at no time of information about my account

[storm flume]

Please contact the customer service for further assistance, @sage ivy. Refer to subpoint 5.4 in #faq for further information.

[sage ivy]

I already did it but they didn’t help me

[cyan citrus]

Not something we can help with through the community, @sage ivy. You may try to contact them again. Your other option is to create a new account and continue to play the game.

[sage ivy]

I have access to the account but I want to unlink a social network that is not mine

[cyan citrus]

Again, not something we can help with, @sage ivy. Please continue with the customer service and avoid repeating questions related to compromised accounts in community channels as there is nothing we can do to help you with this.

[sage ivy]

thanks

[cyan citrus]

You are welcome.

[surreal lynx]

How to complete this mission?

[cyan citrus]

You will need to spend 100 minutes when playing the game, @surreal lynx.

[south scarab]

I got invite to Beta PUBG, but it didn’t give me linking code
How do I correctly open the PUBG beta app?
It won’t open for me
Please help me <@&481161015728406538> thank you

Apparently my iPad doesn’t have enough space even though it has a spare 20gb

[amber crest]

Hi i have problem , I can’t see region change option in my account

There is no option to change region

[languid gust]

when i try to reconnect to match it keeps saying connection lost

[night cloak]

what's the bug?

[marsh comet]

My account was hacked today and he linked it with his Gmail ,so what are the possible ways to restore my account?

[cyan citrus]

Are you referring accuracy rate?

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts.

[night cloak]

Yes, I can make 80/80 accuracy, but now I can’t submit it red

[marsh comet]

We contact them but with any useful answer

[cyan citrus]

It means that you did not successfully completed that part.

[cyan citrus]

We will not be able to help you with this in any way. Only customer service will deal with issues related to compromised accounts.

[night cloak]

no, I did 80/80, what else needs to be done?

[crimson quiver]

Hello .. Why are the servers divided? I live in Saudi Arabia and there are no servers to play for the emulator. I wish to change my server to Jordan, Egypt or Turkey in order to play. It is unfair that I cannot play only because there are no players in the emulator servers in the Gulf region. My waiting for matches is from 6 to 8 minutes in Middle East servers I hope to reconsider and make players not wait in the lobby too long

[night cloak]

what else should i do?

[cyan citrus]

Emulators have relatively less amount of players compared to the mobile platform. That's the reason matchmaking time may take higher than usual. This is not something we can help with. All we can recommend is to switch to a server with a higher player base.

[cyan citrus]

There is nothing you can do other than to seek help from customer service through in-game. Your other option is to create a new account and continue playing the game.

[long vector]

My account has been hacked and I need help from the support

[storm flume]

Please contact the customer service for further assistance, @long vector. Refer to subpoint 5.4 in #faq for further information.

[crimson quiver]

I made the server Europe and made it the Middle East and South America. I have a problem entering matches. I know that the number of emulator players is few, but when I watch broadcasts of players from Turkey or Egypt, I find that their entry is faster than the players in the Gulf

[cyan citrus]

Which emulator are you using, @crimson quiver? Also, what do you mean by Gulf?

[long vector]

I need help, my account has been hacked

[cyan citrus]

Please refer to this response, @long vector. This is not something we can help with.

[night cloak]

i downloaded pubg mobile beta on ios and when i open it it shows me this messege

[crimson quiver]

Use the gameloop emulator and mean the Gulf region of Saudi Arabia, the Emirates, Qatar and Iraq

[night cloak]

i was invited from ingame mail

[long vector]

Why am I complaining that you didn't help the account hacked? You don't have any protection?

[cyan citrus]

Oh! I got it. Sadly, this is not something we can help with. Again, matchmaking will depend on how many players are currently paying the game. If you believe that this is a general issue for your region, please feel free to report the issue through #old in compliance with channel's pinned instructions or contact the customer service through in-game for further assistance.

We will not be able to help you with this, @long vector. Please contact the customer service and avoid repeating questions related to compromised accounts in community channels.

[cyan citrus]

Is that the first time you are trying to log into the game?

[crimson quiver]

Ok, one last question, can I use a vpn to play?

[night cloak]

yeah, i just downloaded it

[cyan citrus]

VPN usage is not recommended and it may put your account at risk of getting suspended.

[cyan citrus]

Please mention your device model iOS version.

[crimson quiver]

Thank you . But I have a last comment, I have not seen a game before in which servers are divided according to countries or regions, and I hope to reconsider this thing

[cyan citrus]

As mentioned earlier, please feel free to provide any feedback you have about the game through #old channel.

[night cloak]

is there a problem because of my ios version?

15.2.1

[cyan citrus]

Got it! There was no need to share that screenshot as it contained some of the personal information, @night cloak. Please try to reset your device settings one time and reinstall the application. You can reset your device settings through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Reboot your device one time and see if it will make any difference.

[twilit girder]

Any idea when the next UC station event will come?

[cyan citrus]

No information regarding this, @twilit girder. Please keep an eye on in-game events for more information.

[night cloak]

one more question, if i reinstall the game will my settings be reset or will they be the same

[cyan citrus]

Which settings, @night cloak? You mentioned that you are trying to log into the game for the first time.

[night cloak]

the original pubg settings

[cyan citrus]

Beta version is different from the original game, so you will of course not lose settings for the base game, @night cloak.

[night cloak]

@cyan citrus beta is completely unplayable

I keep getting major lag spikes both fps and ping and a lot

Atleast 70% of my bullets dont even register

My device heats up a lot

[cyan citrus]

You can report any issues related to beta version through #old, @night cloak.

[olive horizon]

Hello sir I'm a bgmi content creator since 1 or more than 1 years. Till now I have not uploaded any such videos which go against the policy of online cheating and also i upload fair gameplay videos which do not violate any rules of the game or doesn't promote any violation. But still I have received 5 strikes and more than 20 videos have been taken down without any proper reason for this. I would like you to look into this matter as my channel is going to terminate after some days. This strikes which I have received were totally fake and it's a conspiracy of someone. Please review it manually and take back all the strikes. I request you to please review asap. Thanks

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @olive horizon. We may otherwise have to mute you.

[sage ivy]

How do I permanently delete an account?

[cyan citrus]

You cannot do that unless there is an option available to delete your account through your in-game Basic settings, @sage ivy.

[short matrix]

I did all of this. It did help that night. But next morning and until now the sound problem is back. The sound of bullets are diffrent. I can't decide from what side are bullets coming and when i hear footsteps, I can't decide from which side the are coming. I am using HyperX Cloud Core headset. As well Blackshark cooler and S20+. Before 2 days everythibg was grate. Now same problem that I got before 2 months. The sound of flying through the sky and sound of opening parachute and sound of beeing outside of the zone are very very loud , so loud that on 30% volumen I cant hear what my teammates are telling me.

[pseudo wagon]

Hi everyone since too our three days I can't connect to the metro royal mode does anyone have an idea how to fix it ?

[sharp crater]

Amazing dsync advantage that only this game gives
Other games punish people for having bad ping

Why was this done in past few updates..?
To promote bad players to become better and decent players to loose interest..?

[night cloak]

I used to have this issue too havent seen it in like 3 4 weeks

@sharp crater its the game they dont like it when you perform good

[cyan citrus]

It means that game mode may not be available for you. Feel free to contact the customer service in-game for further assistance with this.

[vivid scroll]

hey plz my pubg account has been banned without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vivid scroll.

[tropic shard]

Hello, I have encountered such a problem that I cannot log into my account, I get a window with the inscription: "Your account has been transferred to a new version of the game" But the problem is that I have the newest and latest version. What should I do?

[cyan citrus]

Hello! Which login method are you using, @tropic shard?

[tropic shard]

Facebook

[cyan citrus]

Do you have any other social media account or E-mail/phone number connected with the same account, @tropic shard?

[tropic shard]

Yes, I have, I have a Google account connected to Facebook

you tell him?

[cyan citrus]

Can you try to log into the account with Gmail and see if you will still face the same issue, @tropic shard?

[tropic shard]

Yes, a second. I'll post the result when I get there.

oh no, my little brother deleted the game, you have to wait until i reinstall!

Do you have such an opportunity?

[true barn]

I got an unfair ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @true barn.

[runic heron]

I need support

[tropic shard]

@cyan citrus

@cyan citrus unfortunately same problem...

[runic heron]

@cyan citrus how to get bonus ticket ?

[velvet shard]

Guys, help me, please

I'm a russion man, and i have one problem

I can't enter the metro royale game mode. I get an error: this mode is in beta testing, in which you are not participating.

Help me, please

I really like this mode, I just can't play other modes. fix the problem please

[ornate grail]

Can someone help me? My ping is super high on my ipad and it never goes down and on my android its perfect

The 2 pictures are taken in the same time

[velvet shard]

You can talking on russion language?

Im russion guy, i can helps you

[fleet geyser]

i want to change my region back to pakistan

[silent musk]

hi

[olive dove]

Buying, selling or trading accounts are against PUBG MOBILE's terms of service.
We can not help in this regard.

[storm flume]

Please contact the customer service for further assistance, @fleet geyser. Refer to subpoint 5.4 in #faq for further information.

[silent musk]

hi i need help. Why didn't you enter the match? I'm a simulator

This always happens to me... can you help me pleas>?

[velvet shard]

Hey guys, i have a ban in metro royal. Help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @velvet shard.

[silent musk]

@olive dove -

[olive dove]

This could happen due to many reasons.
Try to change the matching settings and see if this will work.

You may try other maps or modes as well.

[silent musk]

I did everything, nothing happened

[storm flume]

Please do not use languages other than English, @silent musk. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

hi iam emulator player and my merit is under 70 and i cant enter game in solo mode i waited for 20m

[olive dove]

From the attached screen, I can see that the matching time is taking more than 10 minutes.
Try to cancel the auto-matching and it should work.

[olive dove]

You can increase your merit in the solo un-ranked mode.

[night cloak]

i cant i already played

and it didnt go up

[silent musk]

the same thing

What should i do now?

see

[olive dove]

If you tried the aforementioned then your only option is to wait till you get matched.
The reason for the longer matching time is that there are not enough players with the same matching settings being active at the moment.

[ornate grail]

@olive dove

[olive dove]

If possible switch to mobile platform for better matching time till your merit increases.

[silent musk]

Can you give me settings where you can play quickly @olive dove

[olive dove]

I am not an emulator player.
Matching time, for Mobile players, most of the time is good.

[silent musk]

I only have this problem.

[olive dove]

Are you using the same account in both devices?

[bitter orchid]

ممكن حد من الدعم الفني

[ornate grail]

No its not the same account, i took the screenshot at the same time

Im really having ping issues on my ipad since 5 days and on my phone the ping is perfect

[storm flume]

Please do not use languages other than English, @bitter orchid. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

51678648985

[bitter orchid]

السلام عليكم ممكن حد من الدعم الفني ضروري

[storm flume]

Please do not use languages other than English, @bitter orchid. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[olive dove]

Have you tried a routine repair in your iPad or to reinstall the game?

[ornate grail]

No which one should i try first?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[olive dove]

Routine repair for your game client.
If the issue persists, try to clean the game cache and reinstall.

[ornate grail]

Okay

[night cloak]

@olive dove got any ideas?
I reported that guy who is an obvious hacker and he doesn’t gets banned

[olive dove]

Have you tired to use this form: https://bit.ly/3uDSJZv ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twin rose.

[bitter orchid]

ياخي حد يساعدني

[olive dove]

How can we help you?

[static knoll]

I wanna pubgm official email..

<@&481161015728406538> .

[olive dove]

[e-mail]

Do not mention the moderator role unless there is a server-related emergency.

[static knoll]

Ok, thx

[sly comet]

Hello

The runic power mode had an issue that caused players to lose their accounts for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sly comet.

[warm creek]

please help me recover my account! I unlink facebook and now I can't log in!

[runic heron]

@olive dove hello, the bonus is open and I want to get bonus ticket and I can't find it in the event's or anything please help because I need my uc .

[eternal coyote]

Guys, please, my third link account was hacked, with your permission, help me quickly
ID:5813137702

[floral spindle]

Is RP going to be frozen again?

Making it impossible to get all 5 RP activity packs?

[night cloak]

When is the new update coming with the fixed 90fps in iPhone 13 pro/max

[short matrix]

I did all of this. It did help that night. But next morning and until now the sound problem is back. The sound of bullets are diffrent. I can't decide from what side are bullets coming and when i hear footsteps, I can't decide from which side the are coming. I am using HyperX Cloud Core headset. As well Blackshark cooler and S20+. Before 2 days everythibg was grate. Now same problem that I got before 2 months. The sound of flying through the sky and sound of opening parachute and sound of beeing outside of the zone are very very loud , so loud that on 30% volumen I cant hear what my teammates are telling me.

[inner moss]

#old message

[crystal lodge]

I want a solution to the problem when I want to link the phone number does not work
Although registered with a third link

@celest shadow

[warped parcel]

How to report tiktok account?

[crystal lodge]

@mortal apex

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @warped parcel.

Please contact the customer service for further assistance, @crystal lodge. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please do not use languages other than English, @hollow basin. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hollow basin]

Hey region change sitting is not showing on my account ??

[bitter yew]

Hello my name is AKAGMI٭Leader

My account has been banned without warning or cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and solve the problem

This is my account ID 6875586414

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bitter yew.

[naive jacinth]

Hi support

In my account the region option is not showing I want to change the region

Anybody there

[mystic epoch]

How to report a staff? Because my iisue is not been going so well and not getting a feedback foe my explanation so i obviously know the staff decided to reject my issue

[acoustic aspen]

hello pubg team my chanel got srike without any config and hacking video help me i think thats fake strike plz review my chanel https://www.youtube.com/channel/UCU48dEV5tdTiV-QpU8j9Bqw

[mystic epoch]

After 2 days of waitinf

No response, how crazy is that worst customer service

[night cloak]

Hello
The runic power mode had an issue that caused players to lose their accounts for 10 years including me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[acoustic aspen]

help me pubg teal

[stoic fox]

Is this happening with everyone or just me i have been trying to complete the threat from above achievement but the 2 miramar landing don't count

[acoustic aspen]

hello pubg team i am a content creator of pubg mobile which i am uploading my gameplay i dont know why tencent strike me i think u dont understand my indo langauge content i got fake strike plz review my chaneel i dont ulpoad any config,hack video and missuse content of pubg like sharing hacks and file plz review my chaneel url=https://youtube.com/channel/UCU48dEV5tdTiV-QpU8j9Bqw

[night cloak]

Hello where can i find jujutsu kaisen items

[ivory ice]

Hi, is beta ready? I mean can i download it and play without any problems? (Last time i just waste my network)

[azure skiff]

Hlo is this hackerr

[night cloak]

Hi , my rp prime pluse subcribtion not renew still ,whats the issu ? Is it bug

[sonic sphinx]

my id ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sonic sphinx.

[brave wolf]

stop teaming up.

[west linden]

Hey
Throwback issue when fired with submachine guns

[dusty sedge]

@west linden ?????

[night cloak]

Why do people’s armor in metro not load in until I’m like 10m away I have IPhone 11+ and best graphics

[mental oyster]

This is gonna sound stupid but why and how do these show up when you’re in lobby?

[sullen lion]

@celest shadow @cyan citrus Is the week time achievement for Open sesame count fixed? or still is the same unable to count in?

[tropic shard]

@cyan citrus

[primal rose]

my game character stuck in game

@cyan citrus @celest shadow

i do daily routine for 3 4 days also uninstall the game but still the same issue i faced

routine repair

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @primal rose. You can also submit a report in #old in compliance with the channel's pinned instructions.

[primal rose]

ok

thanks

[night cloak]

From where i can get the 1.9 update beta version?

[cyan citrus]

The invitation will be sent to your in-game mail and you can download it through events, @night cloak.

[night cloak]

@cyan citrus i don’t play global version i play korean

[cyan citrus]

Can you please share a complete screenshot and not cropped?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @west linden. You can also submit a report in #old in compliance with the channel's pinned instructions.

[lusty delta]

Can I, as regional community administrator, get in touch with someone in DMs?

[cyan citrus]

What does it concern, @lusty delta?

[warm creek]

please help me recover my account! I unlink facebook and now I can't log in!
I have all the evidence and all the data.

[cyan citrus]

What was the other login method connected to your account, @warm creek?

[night cloak]

heyho

[warm creek]

No

[night cloak]

i downloaded the Beta what does this mean?

[cyan citrus]

How did you remove your Facebook from PUBG MOBILE account then? You need to have at least 2 social media accounts connected.

[cyan citrus]

Is that the first time you are trying to log into the game?

[night cloak]

yep

[warm creek]

via Facebook account

[cyan citrus]

Please try to reset your device settings one time and reinstall the application, @night cloak. You can reset your device settings through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Reboot your device one time and see if it will make any difference.

[cyan citrus]

Could you please elaborate?

[night cloak]

[warm creek]

1 second

@cyan citrus like this, showed on another application

[cyan citrus]

You should be able to log into the game normally with the same Facebook account, @warm creek. Removing the application from Facebook will not affect your game account.

[warm creek]

I'll try again now

@cyan citrus I remember I kind of tied the mail, but I don’t really remember the password. can i try to login with gmail?

[cyan citrus]

You can try that or you can try to reset your password if you are unable to log into the account, @warm creek.

[viral remnant]

Who does my friend have different stuff than me on PUBG mobile? she has a growing pack and valentine rank up event things and i don't have either of them?

[warm creek]

thanks! I was able to log into my account@cyan citrus

[cyan citrus]

Some events are regional based and will not be available for everyone.

[cyan citrus]

Glad to hear that and you are most welcome!

[azure skiff]

Is this hackerr @cyan citrus

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @azure skiff. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[viral remnant]

We live down the street from each other

?_?

[cyan citrus]

That depends on your in-game region, @viral remnant. Your friend may have different region from you. You can check your region through your in-game Basic settings.

[nocturne ivy]

Hello, any kind of support to know the ban i got please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nocturne ivy.

[median drift]

Who can I contact to try to return two pubc acc

[cyan citrus]

Please add more details and be more precise about the issue you are facing, @median drift.

[median drift]

I got characters on two acc and got banned on facebook they played a little on those two acc in pubg mobile and they didn't touch it anymore and now I have nothing to play on

[polar marsh]

Please refer to the private message from @polar marsh for further information, @median drift.

[real sedge]

Hello
Is it possible to remove facebook friends from ingame friendlist?
If yes, how?

[lusty delta]

Ideally, I'd like to get in touch with Error as we had already discussion about one of topics almost a year ago.
Second topic is related to PUBGM Facebook pages in general.

[cyan citrus]

Please feel free to send your inquiry in #copyright channel or create a private thread in that channel if you have questions for community team, @lusty delta.

[cyan citrus]

As far as I know, you will either need to remove your Facebook account or block the player to remove them from your friend list.

[real sedge]

Okay, i'll try that. Thanks!

[cyan citrus]

You are welcome, @real sedge.

[vale forge]

Help!! I was banned !!! I've been playing for three years without breaking anything!!! I'm an honest gambler!!! I entered the game from another Android and was blocked for 10 years!!! I am so sorry....

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vale forge.

[last walrus]

my acc hacked what sould i do

[last walrus]

I have all recpit and gmail

[night cloak]

still the same

[cyan citrus]

You may report the issue through #old in compliance with the channel's pinned instructions, @night cloak.

[hollow basin]

Hey

[cyan citrus]

Hello! How can we help you, @hollow basin?

[hollow basin]

My game region change sitting is not showing ??

[cyan citrus]

The option to change your region may not be available for your account if it is registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @hollow basin. Should you require further assistance with this, please contact the customer service through in-game.

[daring cloud]

Hi

IN PUBG WEEKLY REPORT IS not Showing

#help

[fickle gorge]

Hello

My id has been ban without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fickle gorge.

[storm flume]

Please avoid going off-topic, @severe abyss. You may have unrelated conversations in #chat.

[eternal coyote]

please sir my account third link hacked i need to un link or change please help me

[storm flume]

Please contact the customer service for further assistance, @eternal coyote. Refer to subpoint 5.4 in #faq for further information.

[eternal coyote]

please help me

@cyan citrus @vagrant tulip

[cyan citrus]

Contact the customer service in-game for further assistance, @eternal coyote. This is not something we can help with.

[silver brook]

Why I can't Pubg Beta be installed on my iPad?

[warped spire]

Hello, I tried to enter the game 2 days ago, but there is a 2-step verification of a number that I do not know, which ends with 24 in my account. id 5191566052 has changed everything in my account. I need your help. If I do not have a 3-year account, I will file a lawsuit from the cybercrime department. I am trying to log in from my Facebook account. I don't know exactly, if the e-mail in the account is deleted, 2-step verification will be removed. I need your help. Dear Pubg Mobile Officials

Please help me

[cyan citrus]

Can you please share a screenshot?

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts.

[warped spire]

Is there any problem in my game in Turkish language

[cyan citrus]

There should not be an issue, but you can try to change your game language to English if you want, @warped spire.

[warped spire]

I tried in-game but it can't help because I forgot when I created my account

[round wind]

Hello, my account has been stolen. I wrote everything in e-mail [e-mail]. When will I get answer?

[green agate]

You can expect a reply in a timely manner. @round wind

[round wind]

ok

[rustic mason]

Hi, does dimensity 1100 support 90fps? If yes, when will it come?

[warped spire]

I tried in-game but it can't help because I forgot when I created my account

[cyan citrus]

Not something we can help with, @warped spire. You will need to provide the required information to the customer service. Otherwise, they may not be able to proceed or the process may take longer than usual.

[warped spire]

Ok. Thanks😕

[cyan citrus]

You are welcome.

[cerulean iris]

ashchytu na akaunti

hi i need to disable scam protection on my account

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @potent elk.

[cyan citrus]

Could you please elaborate?

[cerulean iris]

i need to disable smam protection on my account in the pubg so my friend can throw uc

i need to disable scam protection on my account in the pub so my friend can throw uc

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @cerulean iris.

[strong birch]

I want to transfer my bgmi id to pubg can i ?

#questions

[whole summit]

Bro Not

[tranquil wraith]

Hello

[night cloak]

hello

[tranquil wraith]

Who is admin here

[night cloak]

can i change my server before 60 days???

[cyan citrus]

How can we help you, @tranquil wraith?

[cyan citrus]

No, that's not possible.

[night cloak]

sooo bad

[tranquil wraith]

@cyan citrus bro we want to join to your tournament

And we are from Azerbaijan

Can we?

[cyan citrus]

Which tournament, @tranquil wraith?

[tranquil wraith]

Do have tournaments

?

@cyan citrus

[analog cipher]

Is this server for pubg kr

?

Or only the global

[cyan citrus]

We do have weekly matches with different in-game prizes, @tranquil wraith. You may refer to #matches for more information and pinned message of that channel. For other events, you can refer to #events channel. As for the tournaments organized by the community, please feel free to take a look at #tournaments.

[tranquil wraith]

Thanks

[cyan citrus]

You are welcome, @tranquil wraith.

[cyan citrus]

We only provide community support for global version of PUBG MOBILE.

[analog cipher]

Ok

Thanks

[cyan citrus]

My pleasure!

[tranquil wraith]

@cyan citrus bro how we can register our team. We want to join to tournaments covered by pubg mobile

[cyan citrus]

We do not officially host any tournaments here, @tranquil wraith. As mentioned earlier, you may refer to #matches for weekly community-organized matches with different prizes or refer to #tournaments for community-based tournaments.

[tranquil wraith]

Understood

Do you know where pubg mobile passes the tournaments @cyan citrus ?

[azure forge]

open sesame achievement not counting problem is fixed?

[cyan citrus]

Can you share a screenshot of the achievement mission, @azure forge?

[cyan citrus]

Not that I'm aware of except for PUBG MOBILE Esports. Sorry.

[tranquil wraith]

Thanks a lot

[cyan citrus]

You are most welcome, @tranquil wraith.

[azure forge]

this achievement. i have 97 stuck in M7 rp weekly match time completed but not counting.

[cyan citrus]

You may report this issue through #old in compliance with the channel's pinned instructions, @azure forge.

[azure forge]

already done

[night cloak]

Then nothing gonna happen

@azure forge not fixable rn when it gets fixed get another 100 crates

Which is also prob never

[azure forge]

this problem before new rp game time doesn't exist

[sullen lion]

Dude. Dude. We have been reporting it from M7 start. The truth is you guys dont reply and nothing is gonna get fixed. Wanheda bro/sis, they will never fix it or it takes a huge time. Just dont report things here. They dont care.

[azure forge]

i have 97 just 3. just 3 :( this is like joke

[night cloak]

Bro

[azure forge]

i reported in game and feedback. no result

[night cloak]

I am happy to say that my main had it completed before it was broken

And not happy to say that i had 93 on my secondary but it says 6

And that i also got 1 headgear and 1 outfit

[sullen lion]

I too face the same issue. just chuck it. dont give so much importance this game. I was, but after the loads of bugs which isnt fixed still, i stopped spending and reduced playing...

Like you play from s1 and have 6500+ achievements, conquerors, consecutivve aces,participating in all events, investigations and you cant playing tolerating the bugs season after season. It wont change and they wont, when people stop spending on items and when there comes a scarce they will for sure fix maybe. or idk even they are interested in doing so...

[azure forge]

With every system update something breaks and takes a long time to fix. İ have 7350+ achievement. this open sesame achievement have been problem I couldn't finish it for a long time because the system is constantly changing and breaking.

[sullen lion]

yep. do some other work.

[azure forge]

dear moderator, we have already given feedback. please report it to the authorities and have it fixed..

[sage rapids]

my account has been stolen . and he have google acount and twiter . and i'am have facebook acount . pls help me .
اALKISR
51467782390

[storm flume]

Please contact the customer service for further assistance, @sage rapids. Refer to subpoint 5.4 in #faq for further information.

[lost galleon]

I need help because my account has been hacked

[rustic summit]

Hello, please help me. I faced such a problem: my account was blocked for unknown reasons for 10 years. A period of 2-3 days has passed, I decided to go into the game I was still blocked, I am writing a complaint, first: file a complaint the bot replied, then just complain, and the bot wrote that I was blocked, etc. I clicked the blocking history and here the bot replied: The account is in a normal state. You can log in and play. If you have problems logging in, click the button at the bottom to find out how to fix them. After that, I decided to log in to the game, but I was still blocked. I wrote a lot of complaints in the end, the bot writes that my problem needs to wait, and I know that the developers can't figure out how to fix this cause of the bug, that is, the system has blunted, I'll throw off the screen!)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rustic summit.

[lost galleon]

@polar marsh can help me

[low mulch]

Help me I need to report a player can you post a link?

[round wind]

Hello, I have no time to wait for support because hacker requires money.

Can we talk in discord?

[cyan citrus]

No. We only provide community support through this platform and we will not be able to help you with compromised accounts in any way, @round wind. Please continue with the customer service.

[round wind]

How?

[cyan citrus]

What do you want to report him for?

[round wind]

My account has been stolen

[cyan citrus]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @round wind. Also, your account security is your own responsibility.

[burnt mauve]

Anyone know why I’m having this problem all the sudden

[compact kettle]

ahm hi i am using a redmi 7 with 3 gb ram and 32gb rom my max fps in settings are 30 but as u can see 2 days now my fps are stable 60 without to do something is this ok ?

[cyan citrus]

It means that Metro Royale is not available for you. Please feel free to contact the customer service through in-game for further assistance.

[burnt mauve]

@cyan citrus I did they didn’t seam to understand how is metro not available for me I was on metro and it started bugging saying everything was under development

[cyan citrus]

This is not something we can help with through the community, @burnt mauve. You may try to contact them again.

[burnt mauve]

@cyan citrus is there a direct way to contact a person and not a boy because the boy ends the chat window

Bot*

[cyan citrus]

This might be a visual bug with your FPS meter. You can try to do a Routine Repair of the game from login menu and clear game cache one time and reboot the device.

[cyan citrus]

The only way you can contact the customer service is through inside the game. You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to enormous number of requests every day.

[compact kettle]

its not actually visual i can see my gameplay is smoother than usual but its not like i mind xd i wanted to asked if an update happen end low and devices like mine has now 60 framerates 😂

[cyan citrus]

There is no information regarding such update, @compact kettle.

[compact kettle]

ok thanks

[cyan citrus]

You are welcome.

[burnt mauve]

@cyan citrus I’ll try again I honestly don’t understand why the game is so glitchy I love playing pubg but half there codes to prevent cheating hurt people that don’t I’ve never had a problem with pub g till the last few updates I lost marek the other day because I accidentally rolled a car in the game 😂

[cyan citrus]

For any feedback you have about the game, please feel free to use the #old channel, @burnt mauve.

[burnt mauve]

Do support reps look at it

Because I’ve got some honest feedback

[cyan citrus]

The community team will go through the #old channel and read all the messages from time to time, @burnt mauve.

[round wind]

Quendi, I am bad at english and I cant understand what do I need to do if my account got hacked

[burnt mauve]

Awesome I’ll copy and paste the email I sent them a mont ago with no response

[cyan citrus]

You will need to contact the customer service through the game.

[round wind]

I chose help in menu but I talk with bot

[cyan citrus]

You can also refer to my this response, @round wind. This is not something we can help you with.

[round wind]

ok, thx

[cyan citrus]

My pleasure!

[rustic mason]

I asked about CPU and 90fps settings. What tournament information are you talking about?

[cyan citrus]

My apologies, @rustic mason. That reply was not meant for you.

[rustic mason]

I didn't get proper answer btw

[cyan citrus]

It may not be possible to answer your question based on just the CPU model, @rustic mason. Can you mention any device model instead?

[rustic mason]

REDMI NOTE 10 PRO 5G ( little bit different from global version of phone. More powerful I guess?)

[cyan citrus]

That device is currently unable to run PUBG MOBLE at 90 FPS, @rustic mason. You may refer to pinned message of this channel for more information.

[cyan citrus]

That's not PUBG MOBILE, @rustic mason.

[celest shadow]

Please refer to the pinned messages of this channel for further information regarding 90 FPS on PUBG MOBILE, @rustic mason.

[faint rain]

It was hacked to play it and enable it to be linked to a mobile phone and email. I did not see this addition. The hacker put his number or email. Then I noticed a change in my account. Suddenly, I entered my account. The hacker was in my account. The hacker logged in and took me out of my account. And I entered to enter my account in the same moment and the process took 5 minutes and I got a band for one day. I took how many minutes and logged in again and he was in my account and he was entering and I logged in by himself for 5 minutes also and it was 10 years. The reason for the ban is that I only want my account!! I hope you understand my problem, and this is not my fault. It is the fault of the intruder. Please understand my situation. Thank you Here is the player ID: 5192637980

[polar marsh]

Please refer to the private message from @polar marsh for further information, @faint rain.

[round wind]

What code do I need

Quendi

[cyan citrus]

You have already been answered, @round wind. Please continue with the customer service and avoid repeating the same question in the community channel.

[round wind]

ok

[acoustic spruce]

hello guys why i cant get my purchase bonus

[cyan citrus]

You have already collected the free one, @acoustic spruce. You will need to buy the Vector skin with 180 UC.

[acoustic spruce]

sorry i have not noticed thank you and sorry

[cyan citrus]

No worries, @acoustic spruce. You can come back at any time if you require assistance regarding something else.

[forest arrow]

I am doing the achievement Threat from above and the miramar ones don't work. Tried like 20 times and with different accounts but still the miramar ones don't work.

[lost galleon]

My pubg account has been hacked, how can i get it back?

[forest arrow]

Contact customer support from the game

[lost galleon]

My game not open my account hacked

[green agate]

Our customer service e-mail address has been changed to [e-mail]

[lost galleon]

Okay thank you so much

[crystal lodge]

I want a solution to the problem when I want to link the phone number does not work
Although registered with a third link

@green agate

[green agate]

Hey there, if you are having too many issues connecting your phone info to the game, try support to see if they can help change your account information.

[cold owl]

hello sir if i try to change my third login password and pubg send the code on my email i cant received the code on my email

[maiden trout]

please help i got a ban for no reason i didn't use a hack or anything i was in the lobby and i got a ban if it's not a problem to get banned acc

[polar marsh]

Please refer to the private message from @polar marsh for further information, @maiden trout.

[storm flume]

Please contact the customer service for further assistance, @cold owl. Refer to subpoint 5.4 in #faq for further information.

[sand loom]

Will yall ever fix tdm glitch

Like ever

[night cloak]

@lime juniper Pls look dm

[woven fiber]

How many points are needed to be conqueror Team / tpp / Eu

[jovial swift]

Cheaters reporting link

Plz

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @jovial swift. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[civic sluice]

This player is hacking..
He kill me behind the wall !! And he was in the car !!
Player id : 5447760575 name : zZaxy　MEMO
Rank: ACE DOMINATOR

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @civic sluice. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[hardy creek]

Fix vending machines

[fathom vale]

Welcome my dear pubg tencet ♥️

[night cloak]

If I am play pubg-mobile and streaming on twitch can I advertise it on the pubg-mobile channel and off topic channel????????

[fathom vale]

Issue country region option releted

I create new account select asia server than have my country option understand i change two times Pakistan into Singapore ok that have my country's region option ok and main point i change same one day server medlest into uorpe and change same day country region i change Singapore into Pakistan but my mistake i change region finland don't show have my country region option understand

My dear pubg please need help me my dear pubg you changed my country region i mistake him i change my country region Singapore into Pakistan but my mistake region change into finland uorpen city

[green agate]

For account information issues please contact customer support.

[silver brook]

Sure

[woven fiber]

How many points are needed to be conqueror in Team / tpp / Eu

[coral yoke]

Hello

Please help

😭🙏🏻

[brave wolf]

You need to be Top 500 and Ace.

[woven fiber]

I know

[woven fiber]

How many points do you need to get into the top 500?

[brave wolf]

it's vary based on leaderboard so can't say exact point.

[woven fiber]

6000-6200 ?

I have 5208 point

[coral yoke]

Can u help me my id was scammed by someone

[brave wolf]

I told you isn't that we can say estimated points , it's vary a lot.

[brave wolf]

You still have access?

[coral yoke]

No😭😭😭😭😭

He remove my all linked account

[brave wolf]

No way to access to game?

[hushed fable]

Hello My ID Have Error i Cant Chagne My Region❗

[coral yoke]

No

[brave wolf]

contact in-game support for this regard.

[coral yoke]

My id will be get back to me?

[hushed fable]

Can u msg me in dm ?

[brave wolf]

Sorry to say , if you don't have access to game account , PUBGM can't help you . still you can try contact in-game support.

[brave wolf]

||Probably Nope. if he unliked all your accounts.||

[coral yoke]

I spend my all money on it😭

[brave wolf]

Account safety is yours.

[coral yoke]

I m so depressed for that😔

[brave wolf]

Try contact in-game support 🥲 , I can't help with Account issues.

[brave wolf]

You shared your account to someone? then he unliked?

[coral yoke]

Yeah he was my friend...🥺

He sold out my id😭

To another one

Someone using my that ID

[brave wolf]

Sharing game account is Against ToS of PUBGM. No one can help you.

[hollow violet]

Thats why you trust nobody

[coral yoke]

I trust him

[hollow violet]

Can somone help me with this

Its not showing me to change the region

[brave wolf]

Only in-game customer support can

[coral yoke]

Ok thanks

[hollow violet]

You mean that bot in pubg that help’s with questions?

[brave wolf]

Oh , if you created account in EEA region or moved to EEA region , region change option not available for you.

[hollow violet]

I played always eu server my little brother changed it by accident

[brave wolf]

region change option not available for who created account in EEA , due to GDPR law. You can change server after the cool down.

[nova cedar]

good evening, today while watching youtube shorts i came across a channel that publishes pubg videos while using hacks, can i leave you the channel link?

<@&481161015728406538>

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @nova cedar.

[nova cedar]

Ok, thanks

[kindred socket]

Hi, I dont play Pubg Mobile for two months. Now I Open game, make update and my old login (krafton global) dont work, i try to make login oh website and all ok wtf ??

[urban brook]

@night cloak @vagrant onyx

Here

@vagrant onyx

This is the error I get bro

like tf is going on

I just installed the game

[vagrant onyx]

Bro your device i think blacklisted you gotta wait for sometime

[urban brook]

I use MEMU bro

How is it blacklisted and why?

[vagrant onyx]

@urban brook you play in other acc or any other device or do you share your device with someone play pubgm or share your acc ?

[urban brook]

Bro literally I installed this game like 30 minutes ago

[vagrant onyx]

New acc or ?

[urban brook]

I had an account in Bluestacks which I wanted to sign up here

But it got that error

[vagrant onyx]

You play emulator?

[urban brook]

So I tried to use Guest

[urban brook]

Yes

[vagrant onyx]

There is chance software installed in your pc effect the game or your not using the official emulator

[urban brook]

Is there fake MEMU?

[vagrant onyx]

I not sure

[topaz garnet]

What u guys talking abt?

[urban brook]

I get this error

[topaz garnet]

Oh

[urban brook]

This is official memu I believe

Got it from official site

[vagrant onyx]

Gameloop ?

[urban brook]

No

[topaz garnet]

Have u tried installing and uninstalling

[urban brook]

https://www.memuplay.com/download.html

This is where I downloaded

[urban brook]

Its the device that is being blacklisted for some reason

[topaz garnet]

What device u got?

[urban brook]

PC lol

[topaz garnet]

Wait u play pubg on pc

[vagrant onyx]

Emulator gameloop only recommended ( using other might risk your acc )

Check #faq 3.15

[topaz garnet]

I play on mobilr😭

[urban brook]

So basically its the MEMU emulator that is blacklisted

[urban brook]

Why only gameloop?

I played PUBG on Bluestacks fine.. Though it was slow so I thought I'd try MEMU

[crystal lodge]

registered with a third link
@green agate

[green agate]

Hello there, can you tell me your issue? This seems like account information is involved.

[crystal lodge]

I do not understand

[storm flume]

Please contact the customer service for further assistance, @crystal lodge. Refer to subpoint 5.4 in #faq for further information.

[green agate]

You should use these instructions then tell them your issue in full detail.

[crystal lodge]

i want to know what's the problem
@green agate

[green agate]

It tells you at the top of the screen. @crystal lodge

[crystal lodge]

i know but in this picture i do what he said to me

[green agate]

Yes, and since you are still facing issues on your account itself, you need to contact support.

@crystal lodge

[crystal lodge]

what's ur job in this server ?

[green agate]

I am a moderator.

[severe quarry]

hi, my account is blocked, although I don't use anything, please reconsider the ban ID:5189402147

[polar marsh]

Please refer to the private message from @polar marsh for further information, @severe quarry.

[gilded lake]

5612725419 please please please help me

[manic jetty]

My account was stolen I urgently need to unlink Olna from my accounts because she is not mine

[gilded lake]

5612725419 help me

[cerulean scroll]

You should contact in game customer services.

[cosmic kelp]

Is this real

[vagrant tulip]

Yes, you may confirm it from Error 403 in #copyright.

[tropic spear]

I was blocked by mistake, help me unblock

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tropic spear.

[cosmic kelp]

No one is responding in #copyright

[stone pulsar]

Why does my screen stutter with higher sense

@static sleet

[regal blade]

@cosmic kelp hey bro which event did you win from?

[paper light]

is there top highlights on ios?

[languid gust]

When I type in my correct info to login via Twitter, after pressing log in the screen turns into a all white blank page

and doesn't let me login

[storm flume]

Please do not use languages other than English, @sacred kite. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[stone pulsar]

Do we get no support here or what

[night cloak]

If I am playing pubg-mobile and I say in the pubg-mobile channel and in the off topic channel that I am streaming on twitch is it against the rules?????

[inner moss]

Repair your game client. If the issue is still there, use #old to report the bug.

[haughty cliff]

Oops, I didn't catch your meaning this time . Let me guess what you might want to know

[storm flume]

Please do not use languages other than English, @haughty cliff. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[haughty cliff]

Can I communicate with someone important?

[celest shadow]

Yes, advertising and self-promotion is not allowed.

[night cloak]

Oh ok

[celest shadow]

How can we help you?

[storm flume]

Please do not use languages other than English, @prime flint. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Please have some patience.

[celest shadow]

Yes.

[celest shadow]

Can you please provide us with a screenshot or video recording of your issue?

[kindred wagon]

I'm having trouble linking in my phone number. It says I need to login with my email and even after I do and try to do it again it keeps showing the same message

[languid gust]

Thats all it shows after I press login after entering my info

[celest shadow]

Please submit a report regarding this issue in #old and include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

[celest shadow]

Do you have the Twitter application installed?

[azure skiff]

Hlo is this hacker @celest shadow

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @azure skiff. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[kindred wagon]

Network as in what service provider I use?

[haughty bridge]

Is there any way I can unlink my 3rd link @celest shadow

[celest shadow]

Wi-Fi or Cellular.

[celest shadow]

E-mail addresses and phone numbers can currently not be unlinked.

[haughty bridge]

What shall I do @celest shadow

It’s my own phone number and email still I can’t unlink it why?

[celest shadow]

It is not a feature yet, so feel free to provide your suggestions in #old.

[languid gust]

yes I do

[celest shadow]

Can you try repairing or reinstalling PUBG MOBILE?

[languid gust]

ill try repairing because its been like my 5th time reinstalling and having to redownload everything like maps, voice packs, etc

will repair reset all my sens and controls?

[night cloak]

I see this, I click randomly then I get this then I click it I get file maybe be harmful should I download or not?

[crisp venture]

@night cloak If you download pubg from a website you might get 10year ban.So its better to install pubg from App store and Play store

[celest shadow]

It will not reset anything.

[celest shadow]

This is the official site to download the beta version of PUBG MOBILE.

[languid gust]

rip doesn't work

[celest shadow]

Unfortunately, I do not know of any other solutions to this problem. Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[mild shadow]

what does this mean

@celest shadow

[celest shadow]

Nothing will happen if you select "Accept". If you select "Disagree", it will prompt you to delete your account.

[mild shadow]

@celest shadow Also why does Europe region does not have Bonus Challange?