#questions
1 messages · Page 1541 of 1
you said its not my response
The game was not originally meant for emulator, hence there will be some things like bugs, glitches, or some stuff that will not work as well
Don't mean to be mean but
For a better experience try mobile :)
if i had mobile ...
Bro i cant play with my brother im gold and his diamond
That's because of the tier restrictions. You will need to reach Platinum to play with your brother in the Ranked game mode, @honest shuttle. For now, you can only play with him in Unranked game mode.
What is your country, @dense vault?
georgia
You have already been answered, @night cloak. Please avoid cluttering the support channel.
I need help finding out who I need to contact to get my stuff back
Why?
The system kicked me out for cheating then 5mins later it said sorry for the Inconvenience there was no cheating found And I lost my full steel front set and 18 cobra gun fully equipped with all pink attachments those items took me Weeks to accumulate time that I would never get back
??? @copper musk
Wrong Chanel
Hello, what can I do if someone is using my pictures in pubg?
Probably nothing because if it’s available online then it’s public information Unless you get your picture copyrighted somehow but it will be very difficult
@rancid ferry
first i would report them in game
The problem is there’s nothing stopping them from making another account and using the picture over and over
But how? I didn’t find this button or smth
You can always report players by selecting there profile
have you tried messaging the player?
I think you can only message friends at @frail dock
Yeah, they don’t speak English… I tried to speak Arabic but it went so bad
Are there any mods available?
Can a mod please message me at your earliest I am in a tough position
ranked, I said I'm in the diamond rank
Hello guys, so i have 90hz phone but i don't have extreme or 90fps graphic setting. Do you guys know the solution for this problem? Btw other games run 90fps for me
Refer to this message.
I have Xiaomi Redmi 9 and it has 60 refresh rate but 60 fps is not an option in settings
My clan mate @raven zephyr is unable to join our crew. Please see attached screen recording
does anybody have solution or explanation to the "maximum reached" message?
@static sleet do i ping u about this or do i wait for someone random...
Anyone known PUBG Bnous challenge unlock date Region Egypt
any body have a solution? for my cc issue? ^
@celest shadow? what do i do?
anybody on here :/
should i expect help on my issue?
or should i go elsewhere
yes both
watch the video i made
i joined and left two crews 2 weeks ago
ur joking
because i left two crews
to add me yeah
but i cant join any crew and i only left 1 crew plus my own on the first week
thats pretty dumb
i am questing pubgs logic more and more
kinda how fast u answered
:/
lol jk thx for the feedback
even if the game doesnt make sense
When amazon gift card will receive?
Please do not use languages other than English, @shell badge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
I want to solve the problem from the perspective of the first person?
I want 3 first person
Good evening dear support. I'm having a problem with the "Persistence*" achievement. Instead of counting login streaks, it shows "login 0" or "login 49" every other day for 2 months now. Due to this bug, I can't complete the achievement "Perseverance" and get the "Animal Instinct" suit. Please solve this problem, or take some measures. Best regards, Yaroslav.
Why don’t you read my msg 🥺
Hello.
My Facebook was closed and i have my account linked to it. I want to unlink / link with another social media, but i cannot access my account. Is there any way to do this? I am able to prove my identity related to the Facebook account.
Thanks
<@&481161015728406538> i love you read 💔
This option is not available, you can not switch from FPP to TPP while playing in FPP mode.
Contact customer support, refer to #faq 5.4. For further details.
<@&481161015728406538> is there an option for my crew challenge team issue?
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @worn bison. You can also submit a report in #old in compliance with the channel's pinned instructions.
<@&481161015728406538> i am getting the message "maxium reached" when i try to join or create a team even though i was only part of one crew in the first week
what should i do?
I sent an email, is it effective?
Have you provided your contact info. In the event?
The most efficient method is to contact them through the game portal as mentioned before.
Yes, I completed the form
Yeah, but is it ok if i contact them through a different account, cause i can't access it.
No ETA.
Please help me
You may ask for an update in #copyright and wait patiently for an answer.
My phone is banned to use pubg how can i unban i didnt voilate any issues
Please refer to the private message from @polar marsh for further information, @worldly shard.
From the login screen, click on help then state your inquiry.
Who wanna help me ?
Hello my account got banned for no reason i dont know what happened please help me
Please refer to the private message from @polar marsh for further information, @versed bramble.
You have been answered, if you are facing a bug please report it on game or provide a detailed report in #old .
umm help? lol
Good evening dear support. I'm having a problem with the "Persistence*" achievement. Instead of counting login streaks, it shows "login 0" or "login 49" every other day for 2 months now. Due to this bug, I can't complete the achievement "Perseverance" and get the "Animal Instinct" suit. Please solve this problem, or take some measures. Best regards, Yaroslav.
How may we help you?
Repeating the same questions after being answered will get you muted. Please avoid doing so and follow the aforementioned instructions.
Okay
i am not try to spam i just need a mods help
I am reading through your messages to be able to assist you with your concern. If you could brief me about the issue, I might be able to answer you.
this, i need help with this
private messages
😶
Have you tried to look for a specific crew rather than clicking randomly on the displayed crews list?
yes i cannot create nor join a team
this is what happened
I just don't know who to turn to
I watched this video, you were clicking randomly on crews and those might have maximum number of members.
I can see that you get the same error when you try to create a crew as well which is your concern.
This could be due many reasons so in order to solve your issue you either try to search for a crew with empty slots to join or to contact in-game customer support regarding this issue.
alr thx i was also invited to crews with empty slots and that didnt work
Answered.
so there is something more of an issue
i will and try to contact someone else
thx for the help
In that case, you have to contact in-game support to get your account checked.
As preliminary procedure, you may try to repair your game client or reinstall the game but I doubt that it will solve this issue.
You are welcome!
<@&481161015728406538> is there any one to help
You do not have to mention the moderator role unless there is an emergency.
Please state your issue.
You can wait till i go through your messages.
<@&481161015728406538> Hi sir/mam i am facing an issue after new update of rp points weekly limit,
I didn’t saw the changes and purchased 5 rp rebates but now its only 540
points left. now I am unable to get any rp points because of new rp point limit
system .Now my 1000 uc are stuck Please Have a look at this problem and
help me out many players are facing this issue.For further details i am
attachhing screenshots below kindly do something about this glitch or whatever it is.And get this fixed as soon as possible.
Help will be appreciated.
my pubg id : 5177044275 (I’m also a pubg partner programs member & a content creator with 20k subscribers I’m waiting for your kind reply)
It was my issue
<@&481161015728406538>
You have been answered before, here:
#questions message
Please do not repeat the same question again.
I didnt saw but I can’t get any rebate points from rp crates bro
I tried already
Also purchasd a 100 rp
Cheater using all possible hacks (today)
You can get from the daily missions (daily bonus).
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @languid zenith. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Only i am getting point from daily missions but that are not enough season will end i need 400 points and from daily mission i will get only 180 <@&481161015728406538>
I reported him … he’s still playing where’s your cheat detection ?!
Do something 🥺 i need my uc back
Again, you do not need to spam mention the moderator role, repeated violation will get you muted.
Feel free to provide your feedback in #old
Alright i will not mention again but kindly resolve my issue before season ends
I’m worried that’s why because seasson is About to end
Hey @lime juniper I need to talk to you about my ban account and I can't DM me sorry for bothering but please just this time
Please refer to the private message from @polar marsh for further information, @fervent cedar.
You have made a purchase of the rebate packs knowingly, being unable to collect those points is not an issue that is associated with the game.
We can't help with this regard.
I never knew that there is an new system of rp points 🥲 now its only like 250 points needed man do some help 180 I will get from daily missions
I do max the rp every season but this time uc got stucked because of new rp limit system
I totally understand and I am sorry that you can not collect those rebate points.
However, there is nothing we can do about it. Your only option is to collect the rebate points from the daily and bonus missions.
I’m already doing that my brother but those points are not enough 🥲 btw I want to know , which points i have already gained like 600+ will i get uc regarding to those points?
Please help me my email is forget
which points i have already gained like 600+ will i get uc regarding to those points?
No, you can not claim a portion of the rebate pack, you have to get to the 5000 milestone to claim your UC.
Elaborate?
Your system has blocked almost all rhe ways from where we can get the points now what can i do man 🥲 only some days left and i may able to get 180 points
It means my uc are going to waste?
You cant help me adding 250 rp points to my account in rebates?
My account has been stolen for a while and I don't know how to get into it again
We can't do that, we are volunteers helping with moderating this server.
Please contact the customer service for further assistance, @boreal verge. Refer to subpoint 5.4 in #faq for further information.
Hello dear pubg official, I am Yılmaz Duran, the owner of the account with the id number 5290826519, on 13.02.2022 I was banned for no reason and my entry to the game was blocked, I did not use any cheats and violated it.
Please refer to the private message from @polar marsh for further information, @warm knot.
Got it, so where should i contact regarding this metter?
I do not think you will receive a different answer so I won't be able to redirect you anywhere.
حسابي تبند 10سنوات ونا ما اعرف السبب
Please do not use languages other than English, @tiny sequoia. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please refer to the private message from @polar marsh for further information, @tiny sequoia.
Please do not use languages other than English, @boreal verge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
<@&639889499718942720> (not sure if this is the right tag?) there's a glitch where the "Threat from above" achievement landings in Miramar doesn't count. Please fix it

it has been almost a few weeks though
Now my pubg lite is crashing
Contact the in-game customer service for further assistance in this regard.
90 fps feels like 30 fps iphone 13 pro and it used to work great, what happen? Any word this being fixed or? I kinda been waiting but finally decided to come here and ask.
Yoo what is wrong with ping mate. i used to have like 20ms in Middle East but since 3 days i am having like 150 plus ms and sometimes it’s even red and btw my internet speed is 500mb so it’s a internet problem
i am facing the same issue just turn on your screen recorder when u are playing the game
How much points do you need for ace master?
4700
Why this set dont have head piece?😩
Hello, my name is Abdul Rahman Marafie in the game 乡TRD乡WOłfツ My game account has been banned for 10 years (3650) days, to the year 2032, my account has been banned for this period and I did not make a mistake, and I did not use any third-party software, or Any unethical matter within the game, and I was banned by mistake and I hope to get my account back to work again.
Please refer to the private message from @polar marsh for further information, @quasi oriole.
Please do not use languages other than English, @raven locust. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Will I still be able to open this crate after 8am (GMT+8) on 23 Feb?
Hello, my name is Shane Sumayo in the game Daesy My game account has been banned for 10 years (3650) days, to the year 2032, my account has been banned for this period and I did not make a mistake, and I did not use any third-party software, or Any unethical matter within the game, and I was banned by mistake and I hope to get my account back to work again.
Please refer to the private message from @polar marsh for further information, @storm plume.
Sir threat from above Miramar mission not count plz help
Hey there feel free to post your issue in #old, until then sit tight until a fix happens in a timely manner.
hi @green agate My account has been hacked now I can't get in into it because the hacker added a mobile two factor authentication to my account now when I try to login to my account it want a sms code which is send to the hackers phone when I contacted in game support after several days they told me to contact them from the account that has been hacked, I mean I can't get into my account how can I contact them from that account ?
@cyan citrus
Please contact the customer service in-game for further assistance with compromised accounts, @vagrant abyss.
I have contact them and gave all the details, they asked me to contact them from the account that has been hacked , i can't login into it how can i contact them from that account
Again, not something we can help with, @vagrant abyss. Also, your account security is your own responsibility. You may try to contact the customer service again.
👍
Please do not use languages other than English, @raven field. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
When will Tencent give the prizes for "guess the winner" PMGC?
Anyone there?
I need a help about region/county change. I can't change my region.I need to change it to asia(current location)
What is the issue you are facing when trying to change your region, @mellow flower?
There is no options in settings
The option may not be available for your account, @mellow flower. This happens for most cases when your account is registered in European Economic Area (EEA), so you will not be able to switch regions due to General Data Protection Registration (GDPR). For further assistance with this, please feel free to contact the customer service in-game.
Hallo dear Pubg Supporters, i playing on most popular server - from Europe( i living in Germany) why we never got collaboration with anybody?why turkey , russia, amerika, asia, arab countrys, all this regions got own event every mounth .. i play3 years never get event why u dont like us players from europe?((
Please feel free to provide your detailed feedback about that through #old, @fervent bison.
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @gaunt fjord.
ty @cyan citrus
You are most welcome, @fervent bison.
@cyan citrus But i am not European . I changed my region once (Denmark). But i want it back to Asia(Bangladesh). Please help!
The regulation applies to your account regardless of where you are living, @mellow flower. As mentioned earlier, please feel free to contact the customer service in-game for further assistance.
Ok!! Thanks @cyan citrus
You are welcome, @mellow flower.
@cyan citrus How can I lift off this safety observation period. Please help me somebody. From 5 days I am under this safety observation and don't know why? Can anybody help me?🥺
It will automatically be lifted once confirmed that you are not cheating, @spare sentinel. Feel free to use the File Claim option or contact the customer service in-game for further assistance with this.
Will the rp limit removed or frozen week 5?
like there are a lot missions left...kindly answer. @cyan citrus
@cyan citrus I'm am playing fairly. I've also claimed file but nothing happened! Please tell me a legit solution of this.
We will not be able to help you with this, @spare sentinel. Please refer to my previous response again.
There is a total limit for the none elite missions which is around 3375 after buying the EZ license. This limit is on the full RP not weekly.
@cyan citrus Not satisfying☹️
Please refer to the private message from @polar marsh for further information, @atomic fulcrum.
Yeah i know that, but in case by any chance will it get refreshed?? .01%?
You should keep an eye out for a notice on such things.
Already passed 2 week's, lol..
Error 403 say that after holiday's, but like we see nothing changed
Can I speak to any of the officials?
We are unable to provide assistance if you do not ask a question or state a problem, @barren epoch. Remember to read through #faq before asking questions in the support channels.
I have a video of someone I reported about in the game and he did not take Ban, and other than that, I have a video of him playing with hack
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @barren epoch. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Do ingame reports on teamers just not work?
Done one yesterday & one today, both with proof ( which i cannot include in the report ofcourse ) but they both come back as "nothing is wrong".

Could you please share which event exactly are you referring to? Was it a post on the Esports socials or was it an in-game event?
will the killer angel set come out on russian server? the premium crate is still the ugly candlelight set for another 18days, the current pink mythic outfit on asia premium crate is under lucky spin but no killer angel set
Hello pubg mobile team
i need to join pubgmobile partner program
Is it the same as this one?
Please refer to roles part in #735483472432594994
Content creators
i did 6 month for apply next stars but still no result. my stream mostly pubg mobile audince forener and i spoke english, follower 683K view live 3-500
Did you make a registration for content creators in the form which is in #735483472432594994 ?
Yea I register 2 time maybe 6 months now for waiting
I hope you can help me please
Can you ask in #discord
Scammer
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @calm delta.
Please do not self-promote here, @clever yarrow.
No he is scammer
Please refer to this message, @calm delta.
@celest shadow he do scam of id
Hello guys, I am a player of PUBG level 77, and I play Kim Loop emulator, the latest version, and every time I go down I get rid of a number of launchers, it gives me a band and they tell me please update the emulator, the latest version. It is possible to solve my account.
Please use https://bit.ly/3soBavK to report online PUBG MOBILE cheating content, @calm delta.
Hello, There is a problem with the gameloop match making, gameloop can't find any match, but with mobile device find instantly, please do something, I told the gameloop support team but they said I should tell you, Thank you
I have done
There are lesser emulator players, therefore matchmaking duration may take longer if you are playing on an emulator.
Please wait patiently for the community team to get to your report.
Yes bro
hlw i need help
Hello, how can we help you?
They cannot be used at the moment, @fathom void. The event has already concluded.
Please refer to the private message from @polar marsh for further information, @night cloak.
Why I still don't have the Santorini map?
Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.
ID:5364645597
Email:mohammedeino23@gmail.com
Please refer to the private message from @polar marsh for further information, @final oxide.
Use #discord.
Hy zo my facebook account tot banned for 10years while i didn't do Anything if u can unban my account please do i love d my account
Please refer to the private message from @polar marsh for further information, @night cloak.
hi, why was my account blocked?
Id 5352962661
Please refer to the private message from @polar marsh for further information, @prisma hearth.
Hi Support team, I am supporting the greek regional community, to what channel on this server I have to speak with and report a Sexual Harassment, Language Violation and threats made on the Greek language from a male user to not only one female user?
That user has been reported with the in-game report but being on the Greek language this user gets away with it
I have been sent the report screenshots, hate and violence speech with sexual harassment by female players
If the harassment was made by the moderators of that regional community you should report it to their Administrators/ Lead Moderators or the community team.
no
by a normal user
I am only supporting the greek community and trying to bring this into attention as the harassment has been made on the greek language and it's impossible the system to recognise it
If the harassment was made in the Greece regional discord community you may report it to the server moderators.
This server moderators are only responsible for this community not the others.
the server moderators do not have access to ban the player
It's their issue, they are the one's should be dealing with such issues. They may not ban him but surely they can mute him.
as I stated, the report and harassment was made on the PUBG mobile game, not on the regional Discord server. The regional discord moderators can't do something about it.
Oh, You mean Ingame. Sorry my bad i understood it wrong. Such harassment can be reported through the report button and choosing language violation.
All I am asking is who can I speak with from the Global server to support a case where a sexual harassment is a pattern for this player
The security team will handle such reports not anyone from the community here.
this has been reported many times but as you understand Greek language is not understood by ppl supporting those reports
Please use #activities
This maybe a challenging report but the security team will do as much as they can to understand the language.
I have been under it 11 days now
It is challenging yes, but since this user is taking advantage that security team doesn't speak Greek, we do need to do what ever we can, you know?
Imagine if you weren't English but from another region and you always had been receiving threats and sexual harassment by a specific user, wouldn't you feel unprotected of such behaviour ?
Sexual harassment is serious and needs to be taken seriously especially when been done to many female players
Can you point me to someone on this discord community that would have the access to do something by banning that user?
You may block this user if you actually getting harassed by him. I don't really know if the security team got someone from Greece or not but they will do what they can.
RP TIM ID: LJFTPTV3
You may try reporting him in #old and provide the evidence and mention Error 403
thank you very much
You're welcome
Please use #activities
Hello! Please state your issue, @floral flicker.
I lost my phone one week before, i was on android, and i started the game with 'Google Play Game'. Now, someone give me an Iphone, i doawload the game, and i want to connect but i can't have my account, so i was remaining i link PUBGM with my email (in parametters), so i try with this but that didn't work, (isn't the problem of my password (cause i try to change it and the game said i can't change new one by the same) And now i'm stuck
Did you have any other social media account linked to the game other than Google Play, @floral flicker?
Error 214 if i remaining well
My most important account is only with gmail and google play game
Did i lost it for ever ?
Of course not. Sadly, you will not be able to log into your account with Google Account from an Apple device, @floral flicker. What you need to do is to have access to an Android device, log into your account with Google Play and link another social media account such as Twitter or Facebook. After that, you will be log into the account with an Apple device. As for your third linked E-mail login, can you please share a screenshot of the issue you are facing when trying to log into your account?
Pleaseeee save meee
Yes, sure, i'll send you
I just need to know how screenshot on iphone 😂
Volume up and power button
when mission unlock ?
No information regarding this, @queen maple. This is weekly limit, so it may not exceed as this is the last week. Please feel free to provide your feedback about that through #old.
Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
My mobile verification code is not coming on sim i have tried many no
But no sms
I have to change region to Pakistan
Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.
I have tried but they say that repair game
I repair it but same problem
Then they say thanks for messaging
They are not solving my problem
We will not be able to help you with this issue through the community, @night cloak. You may try to contact the customer service again.
That doesn't work
What is the iphone model?
Huuuummmm IDK 😂

This might help.
Write me 'connection fail. Try again' when i've trying an other time
Krafton team support is it your member
I received a fried request from krafton team support
Probably because of an issue with your network connection, @floral flicker. Please try to do a Routine Repair of the game from login menu and reset your device settings one time. You can reset your device settings through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Reboot your device and attempt to log into your account again.
Scam
Yes it is a scam
Isn't my phone, so i can't reset 😭
I'll call someone to do that i think
Just settings , no need to worry , you will not lose any data.
I haven't finish my Pass so i'm a little sad, if i wait for my phone, i'll lost
I understand but have you tried this? ^^
@brave wolf
When will the Royal Pass Beard arrive in PUBG?
I don't have any info about that.
ok
Is there any way to change server before 60 days? I mistakenly changed the server from middle east to North America
No, there isn't, @void grail. You will need to wait for the cool-down to be over.
hi there!
About 2 weeks ago i lost my twitter account (even can’t find it) and then someone have access to my account, I try with another account to contact with him, and then he said me if you want your account back have to pay me 150$ otherwise i’ll use hack to ban your account…
I’m trying to contact with customer support but they are answering me unrelated answers or they send me FAQ that you account is banned..
some days ago one of supports shared me owner verification and while i’m answering hacker came up and used cheat and again banned..
and tomorrow they sent me FAQ about banned account..
what should i do?
Please refer to the private message from @polar marsh for further information, @sudden blaze.
hello, what do we do, we will get an ip ban.
Hello, PUBG Mobile...I can't log into my account...The verification code does not reach my phone number.. the secondary verification
Please try again at another time or contact the customer service in-game for further assistance with this, @brave spire.
@brave spire contact customer service bro even i have been facing same issue and contacting customer support from last 1month still no solution
Kindly help me in solving 677ms issue of Middle East server 😣😣
I told you already I haven't buy any unofficial UC & never made any refund. If anything as a proof you have then Please give me details, If you haven't then send my uc back immediately
@cyan citrus @polar marsh
If have made purchases from unofficial, illegal or unauthorized sources or means, the UC will be deducted until the total amount has been recovered, @midnight canyon. For further assistance with this, please contact the customer service in-game.
You have already been answered for the same issue, @winter garden. Please avoid cluttering the support channel.
You can make purchases through the following link, @oblique mango. This is the only recommended method outside the game.
can anyone help me?
I need help to unlink me email , someone scam it to me
i need to get sensitivity and recoil i am emulator
Can you use paypal there
@static sleet shqipe?
I have already answered you yesterday. Please refer to my this response and avoid repeating the same question, @night cloak.
ok where is official website or discord server
You can check all the available payment methods on the website. Other than this, you can also select your own region on the website and you may find your desired payment method.
I have clearly mentioned the website in my response. The Discord link can be found on the website under Forum section.
Peace be upon you guys. I have been playing with my pubg for years. My account was stolen a while ago. I have all the proof of account ownership and my payment receipts from the first to the last purchase. If anyone can help me recover the account and give you a gift
Please contact customer support of your social media account and customer service in-game for further assistance with compromised or stolen accounts, @mild elbow.
How do I contact them?
You may refer to #faq sub point 5.4 and 2.8 for further instructions on how you can contact the customer service, @mild elbow.
What’s up with this tier restriction? We have a clan tryoutee that is ace in squads on NA. He then switched to EU server where he is Diamond 5. I tried doing a tryout in NA (where it says he’s ace) and it still says incompatible tier. What’s up with that?
What’s up with this tier restriction? We have a clan tryoutee that is ace in squads on NA. He then switched to EU server where he is Diamond 5. I tried doing a tryout in NA (where it says he’s ace) and it still says incompatible tier. What’s up with that?
Can any staff let me know if the music in here are named correctly or now ? I guess the names are misnamed and hence a bug?
hey how can I enable the Top 3 highlights movements I already enable the highlights movements I do conqueror in every season <@&481161015728406538>
What is your current rank, @sharp flint?
@cyan citrus can you clear this thing for me?
How are they misnamed, @dim swan?
Can you please listen to them, I guess New Era music is replaced with Era music and Era music is replaced with New Era music.
I'm not that much familiar with them, but if you believe that this is a bug, please feel free to report it through #old in compliance with the channel's pinned instructions.
alright, thanks Quendi.
You are welcome, @dim swan.
<@&481161015728406538>
Hello, Support.
I've lost my items in Pubg Mobile Metro Royale, when my phone has discharged. What should I do?
Hello, my account has been hacked . Someone hacked my twitter and facebook account and i need your help
Please contact the in-game customer service for further assistance in this regard. To recover your compromised social media account, please contact Facebook's support at https://www.facebook.com/help for assistance.
Learn how to use Facebook, fix a problem, and get answers to your questions.
Can someone please help this guy out @stoic scarab kthx mods 
Please contact the customer service for further assistance, @faint sonnet. Refer to subpoint 5.4 in #faq for further information.
Feel free to redirect them to send their questions to this channel.
Customer service can't help me!
Unfortunately, we are unable to assist you with this matter here as well.
Hello, my account has been blocked for 10 years, due to a non-official client source, please help
Please refer to the private message from @polar marsh for further information, @stoic scarab.
Dear Sir,
I have been playing this game for more then 3 years and you can check my old statistics or career results which will approve that i don't like to play with random persons. I always like to play fair game and ask people to play it fairly to enjoy it more. Today i was sleepry and i woke up late and just login my account and i see that i have been banned for 7 days. I never ever used any modification file or anything which is illegal. I think you have mistakenly banned my account. Seriously, still now I didn't get it that why I'm banned. In these days i was playing with a new person and he/she was not a good player. Many times him/her player get's killed earlier in the match and i play the whole match and win the chicken. By his/her level of playing the game i don't believe that he/she was doing cheat or not. I don't feel like there was a cheat because, I'm a professional gamer and i have six sense to understand that what is a maximum level of a player to play a game. In the mentioned banning reasons there was also mentioned that i was using tools to modify the game? I mean seriously? If you don't want me to play then speak to me i will leave playing this game because it's enough now I'm mentally upset after seeing this. I thought you would respect professional players but i was wrong about you. I'm very disappointed now. What is the prof of this? You should also give me a prof. Only speaking is not enough. Also i attached a screenshot of that player who have been playing with me Got banned. But I don't think so that he/she was doing cheat because many people just hate the moment when they get killed by a low level account. That's the fact. Please unban my account urgently because, i have my good community & fans. If they see my account in banned condition I'll lose my respect for whole life and after all i did nothing wrong.
Pubg Account id :- 5221130624
Pubg Account name:- 帝ṞEDEMPTIVE
Please refer to the private message from @polar marsh for further information, @nova garden.
Please refer to the private message from @polar marsh for further information, @gleaming dragon.
Deleted my facebook account some time ago and was linked to my Pubg mobile account, need help to login on it @polar marsh, i tried using the facebook email in email login and it said something seemed off
Will poco x3 pro will support 90 fps soon?
why do i have different premium crates in my two accounts 😂

Can't play metro and I don't cheat or use bugs need to know why I can't anymore
where can i find legit codes for redemption
Can the person called Fury help me..???
This porson
????????????
This is a scam be careful
😩 😩 ..i need help ...I'm tired..I want my account..why doesn't PUBG company do something?
???
Because it's a community support not customer support. Contact customer support ingame so that they can help you.
You need to recover your Facebook account back or login through another linked Soical media if you did link it before.
No.
Each region have it's own crates and events.
My fb cant be recovered
Was deleted like 3 months ago
The mode isn't available for everyone. Please contact customer support ingame for further assistance.
I was just playing it
Unfortunately in tnis case you loss yoir PUBGM account.
Does it say this mode is in beta ?
How do I contact them؟؟؟
Yea
But i can still add my account ona fresh acc 😫
Like ingame
Login into your ingame account click on the settings in the bottom right corner there's the customer support icon click on it and write my account has been hacked continue answering the faq bot and wait for an employee to amswer within couple of days.
If you're unable to login into your ingame account it's impossible to link it into another account.
You're welcome.
Thanks
No i mean i can search up my acc in "find friends" ona freshly made account
It's highly likely that you have been banned from the mode for violating the strike metro royal rules.
You're welcome.
Anyways I can appeal?
That's okay. But still you should be able to login into your account to be qble to link it to another Soical media account.
Not really. You may try your luck with customer support.
Damn ittttt
How do i login on it? The fb way doesnt work and using that same email with "email login" doesnt work either
Talking about the "email/phone number" way
You should've linked your ingame account with another Soical media account. Unfortunately if you lost access to your only way to login into your ingame account you loss the ingame account too. This maybe unfortunate to you but you need to create a new account and continue playing.
It doesn't work that way by linking Facebook. The email link is a totally separate link and you should add it while your inside your ingame account settings.
Well i deleted pubg app like 2 years ago, and fb 3 months ago.. forgot it was linked to it.. or i woulda switched it over
Such codes gets posed publicly on PUBGM Soical media it maybe hidden into the photos or other ways.
Theres noway to prove its my account to support and they give a temp password or something along those lines?
Unfortunately it's not possible.
Disappointing
Thankyou for you time
You're welcome.
▫️ ID: n/a
▫️ Device: iPad mini5
▫️ Network: WiFi
▫️ Locale: SG
▫️ Screenshot: n/a
Advice: Is it possible to let user set keywords to filter the world channel messages on user's client ??? The world chat channel is always inflated by many cheat info and ads since the reporting process is slow or not always effective. It will be more efficient to let user filter these junk messages (not display at least). Thanks.
@vagrant tulip
When will pubg mobile girl beautiful face and beard and hairstyle come?
Please keep an eye on the game news in #news for it's return.
No return this its OG
@vagrant tulip i won a physical prize in a pubgm ingame event (invite your friends) in US region. It has been ended since 27 January and its been over 15 days and i haven’t got my gift card (prize) yet
What to do
Am i gonna get it ?
You may send your concern in #copyright channel, include all the details and wait patiently for a response from the community team, @scenic hawk.
Hello please
Hi @cyan citrus I hope you are good. Can I ask something?
You can, @drifting swallow.
Please contact customer support of your social media and customer service in-game for further assistance with compromised accounts.
Okay ❤️
The last game I played last night was not written in the career results. The score I got was not added to the rank score either. Do you look at these photos?
That issue has already been forwarded, @drifting swallow. Meanwhile, please feel free to report it through #old in compliance with the channel's pinned instructions.
Do I need to re-forward to #old ?
Hey @cyan citrus
How can we help you, @somber maple?
What do you mean by re-forward?
Actually i got msg from PUBGM official page of insta
They said that they wana support me
As i am youtuber
They also follow me on insta
Hello! I have a question, from what place in All-Talent Championship your team will go in next stage?
But am not sure to whom i need to contact for further
I believe you should continue on Instagram if they contacted you there, @somber maple.
Pubg took my email and whatsapp number but have not received any response
Top 40 teams will qualify to Semi-finals if that's what you are asking for.
OK, thank you.
Then you may need to wait for a response. If you have any questions regarding this, feel free to send it to #copyright channel and wait patiently for a response from the community team.
You are welcome.
And I have 1 more question. In All-Talent Championship, in Overall rating counts down only 5, or 6 matches?
Ok thank you for your time
The best 6 matches per week will be counted towards the All-Talent Championship leaderboard, @opal cosmos.
You are most welcome.
OK, thx ❤️
When PMCO register?
In the first quarter of 2022, @merry acorn. Please keep an eye on official social media handles for PUBG MOBILE Esports for more information.
Ok thanks mate
You are welcome, @merry acorn.
Happy Valentine’s Day
love you pubg
ID อันแรกโดนแบนพอเข้าใจ เพราะผมแค่ลองใช้ scope นิ่งดู แต่ว่า ID ที่ 2 ของผมยังโดนแบนไปอีกผมไม่เข้าใจเพราะว่า ID ที่ 2 นี้ผมไม่ได้ใช้สโคปนิ่งไม่ได้ใช้อะไรเลยครับผมทำ Event อยู่ พอผมทำ Event เสร็จแล้วก็โดนแบนไปเลย 10 ปี โดยที่ไม่ทราบสาเหตุว่าผมไปทำอะไรผิด บริการดีๆกับผู้เล่นหน่อยครับทีมงาน
The first ID was banned as I understood. because i just try to use scope still but my 2nd id is still banned, i don't understand because this 2nd id i don't use scope, i don't use anything, i'm doing Event. Banned for 10 years without knowing why I did something wrong. Good service with players, team.
Please refer to the private message from @polar marsh for further information, @novel cloud.
i need help
We are unable to provide assistance if you do not ask a question or state a problem, @mossy juniper. Remember to read through #faq before asking questions in the support channels.
And the rp is finishing soon and I can’t even finish the mission
hello PUBGM team, i need help regarding my account which is banned for 1 year due to UC purchasing which apple failed for a successful transaction. my issue with app store has been resolved now and i got my money back ,now i want my account to be unbanned so that i can pay again. i will be grateful i you put my account under deduction process Thank you.
Please refer to the private message from @polar marsh for further information, @analog arch.
Why am i not able to recieve any verification code m
Was about to change my region , tried it multiple times , no code still
Please contact the customer service for further assistance, @drifting summit. Refer to subpoint 5.4 in #faq for further information.
Please do not use languages other than English, @hazy bridge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
May I ask if I still get leap coins from spider crates?
can you bypass the point limit in pubg,... half of my RP missions are frozen and can't do the missions mahcnr
How do we increase RP limit?
If you haven't already purchased the EZ license you should it will increase the limit
The maximum limit is 3375 for free missions.
Yes.
Can anyone give me tips on school erengel?
Do not advertise in this server, @cobalt burrow. This is against the #735483472432594994.
Plz I can't log into the game it shows that there's an unknown error and you should restart the phone the number of the error is70254613 i need a fast solution to manage playing the game🙏🏻
You may ask other players in #pubg-mobile.
Please share a screenshot of the issue you are facing.
@cyan citrus
Hola
What is your device? Also, an English screenshot would be preferable.
Hello! How can we help you?
Please refer to the private message from @polar marsh for further information, @peak hearth.
My account has been suspended for 10 years because of the user agreement and I have not done this hack
Please refer to the private message from @polar marsh for further information, @hazy girder.
Thanks for replying. I’ve got my leap coins from spider crates but somehow it shows me 0 here
My device is Oppo A31 and my language in the game is Arabic it can be translated as there's an unknown error you should restart the phone and retry another time
Can you please try to clear game cache one time and restart your device, @idle coral?
Please try to do a Routine Repair of the game and check again.
I want to contact an official The reason: an alliance, I photographed my friend, the team and some people are allied and sabotage my rating
The problem still unfortunately plz my acc is priceless want to reback it😔
We are unable to provide assistance if you do not ask a question or state a problem, @fresh torrent. Remember to read through #faq before asking questions in the support channels.
Please report any inequitable behavior and players directly through in-game report feature or in-game customer service.
From where did you download the game?
i need report a cheater.i have his full recorded gameplay
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @fresh torrent. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Google play
can i edit video?(for
maintaining under 2 minutes length)
@cyan citrus
@cyan citrus what time is new update?
Yes, but make sure that you don't split it in two parts.
I have a problem with the leap coins too. Get from the crates in match but appear 0 in the event. How to do a routine repair?
If you are asking about the JUJUTSU KAISEN collaboration update, that will be available on February 15, UTC (00:00). For any updates related to the game, please keep an eye on #news for future announcements.
You can repair the game through the login menu. You will be find that option on the right side of the screen.
@cyan citrus
When will pubg me girl beautiful face and beard and hairstyle come?
can i recover my rating points which was decreased for hacker?
No information regarding this, @stoic schooner. Please feel free to provide your feedback about the game through #old.
You may receive rank points or challenge points as compensation if you have been defeated by a cheater. Please make sure that you have reported them as well.
For account-related issues, please contact the in-game customer service for further assistance, @thick radish.
yeah, i have reported this cheater,also informed cheater user id,my carrier result screenshot in game-mail and now i am going to send video evidence of cheater
If the cheater is suspended, you may receive a compensation. You may keep an eye out for an in-game mail related to this.
I already did , they haven't replied since 3 days
They will reply to my messages that i sent without log in any account ?
The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.
I'm registered in EEA region but I'm from Asian region plz change GDPR law. Many players facing this problem plz solve this
Please understand that accounts in the European Economic Area (EEA) will not have the ability to change countries or regions at will due to the General Data Protection Regulation (GDPR).
Note that GDPR is a regulation in EU law, therefore there is nothing you can do to change this.
how to fix keymap
For further assistance related to GameLoop, please visit their website.
Region Chang problem plzz help me7
@celest shadow Thanks.
Butt I'm sad!
I have been banned for ten years in PUBG and have not violated the user agreement
Please refer to the private message from @polar marsh for further information, @lavish roost.
@cyan citrus in at midnight yeah
Opening a game in order to play a new event, I sent a message saying that I need to update a game in order to play a new event. I opened Google Play to do an update, I did not find it. I opened Google Chrome and downloaded the obb file with a new update and installed it instead of the file in the game, and by opening the game, I sent a message. I took a 10 year ban
Please refer to the private message from @polar marsh for further information, @safe grove.
Hello! Who should I contact about cooperation ?
Please elaborate on your issue.
How can we help you?
Can we have a dialogue in a separate chat ?
Please state your inquiry here.
I have not a problem , but an offer for cooperation . Private dialogue .
Feel free to send me a private message.
Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account. 04/01/2032
ID- 5387728486
Nickname- MOMOoFAWZYツ
Please refer to the private message from @polar marsh for further information, @cold steppe.
@drifting fiber check ama pressure muno
Someone hacked my account and I was able to get back in with my social media account but noticed they linked a phone number. How do I get it unlinked quickly before I loose all access?
Please contact the customer service for further assistance, @willow rose. Refer to subpoint 5.4 in #faq for further information.
how do i send the chocolate box in pubg
When will solve this issue?
Piston
Can i find support with vn pubg mobile version
hello
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @hybrid ivy.
can yall help me report my hacked account till get banned?
ign:GON・SevenOP
id:5438112140
went for conqueror already then ended up getting hacked 🙂
hello
We provide community support only for the global English version of PUBG MOBILE here. Please contact the in-game customer service for further assistance.
Intentionally suspending your account is not the ideal solution. Please contact the in-game customer service and the support of your social media account for assistance.
Hello, how can we help you?
umm how do i get nitro
Can you help me guys when me login want sms but pubg not send any thing
Too many actions taken too quickly! Try again later. This is the problem
Please be advised that this channel is reserved for PUBG MOBILE-related support. Refer to this support article for further information regarding your inquiry:
https://support.discord.com/hc/en-us/articles/115000435108-Discord-Nitro-Classic-Nitro
Please use one of your linked social media accounts to log in instead.
I have not any link
When i login in google acc The same problem happens.
If you have requested for a verification code via SMS, please wait patiently for it to be sent.
Please do not use languages other than English, @brave sequoia. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Nothing just appears above a message that says "Too many actions taken too quickly! Try again later."
Please try again tomorrow. If the issue persists, you may contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.
Huh no thing to do now?
No, since you mentioned that you do not have any social media accounts linked to your PUBG MOBILE account.
I have google play
But same problem
Please provide us with a screenshot.
This is the two-factor authentication feature on PUBG MOBILE. Since you are logging in with an unrecognized device, you need to enter a verification code sent to the linked phone number, regardless of which login method you use.
Now you're starting to understand me, My problem is that there are no text messages reaching me.
I just linked the phone number to the account, and I got one text message to confirm the connection, and then I didn't get any login message.
@celest shadow how do i send the chocolate box in pubgm
You may need to wait a while for the verification code to be sent. Otherwise, you can change the verification method.
The only verification method in the account is to send a text message, and I've been trying to get in for 5 hours, and I couldn't.
If you are referring to the Chocolate Gift Box event, you cannot send it to anyone but you can decorate your Chocolate Gift Box however you like and share it with friends.
Please contact the in-game customer service for further assistance in this regard and consider submitting a report for this issue in #old.
Thank you 🙂
Hello, so I had my old pubg account linked to Twitter, and I stopped using Twitter so I got rid of my account forgetting my pubg was linked to it.. and have no memory of the log in of my account, and my Twitter is perm gone now. Please help/advise
If you only had one login method connected to the game, it may not possible to retrieve your PUBG MOBILE account without gaining access to your social media account, @vale blade. You can contact the Twitter's customer service for further assistance. Your other option is to create a new account and continue playing the game.
do you know what i should click to decorate the box
We cannot provide a time frame for that. Please wait patiently.
No sound bug is back..🥸
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fathom void. You can also submit a report in #old in compliance with the channel's pinned instructions.
May I get assistance from an admin please?
What is the best way(except challenges ) to get these spider man points ?
How can we help you?
Click on a spot then "Place".
@summer crow and I were trying to do a clan tryout with someone who is in ace tier in NA squads (recruiters were all ace or above). Tryoutee then switched servers to EU, where he is diamond in squads. We attempted to match in NA squads for the tryout (where he is ace), but it still said tier incompatible.
Hey,I have shifted to UAE and I'm no longer living in India..So is it possible for my acc to get transfer to PUBG Global from BGMI..As I'm facing ping issues and all my friends are playing global....Waiting for your reply...
@lime juniper What should I do??
@cyan citrus ok, so I did have an Gmail, the only issue is I don't know which Gmail it is, if I can know the Gmail Is can figure out the password
Hi
i have gameloop 7.1 emulater can i play with my friend who is on mobile ???
@quiet valve Yes you can bro..
Yes, but you will be matched against emulator players.
so whole lobby is emulater players or mixed
ok thanks
Welcome....
what if i use other 3rd party emulater
the best..chiken diner
You might get banned..
Then you will be matched against only other third party emulators and not not Gameloop. Also, we do not recommend you to play the game on any emulator other than Gameloop.
ok i am just asking if i use other emulater i can be matchmaked with phone players also
Not sure, we do not provide assistance for emulators, @quiet valve. As it is not recommended, you should only use Gameloop.
Hello, my account was banned for ten years by mistake. Please help with this and I have not done any violation. This is my game ID 5238943329
Please refer to the private message from @polar marsh for further information, @mortal thicket.
Is there a way y'all can look up the Gmail for a specific pubg account?
Hello. Bouns challange is open now,but where can i get these tickets
This is your own responsibility to safeguard your login credentials. Not something we can help with. You may try to contact Google's customer service for further assistance.
@keen dock and I were trying to do a clan tryout with someone who is in ace tier in NA squads (recruiters were all ace or above). Tryoutee then switched servers to EU, where he is diamond in squads. We attempted to match in NA squads for the tryout (where he is ace), but it still said tier incompatible.
Following up on this
@cyan citrus can you help me?
Pubg mobile support ignore me more than 4-5 months dont answer and not close tickets! What i can do?
Good evening
If the player has changed their server, the rank will reset according to the new server and they will no longer be Ace. Therefore, the tier restrictions will apply according to the new server of the player. They will need to reach Crown tier in that server to match with players on Ace rank. If you have any feedback regarding this, please feel free to use the #old channel.
Hello! Good evening. How can we help you?
5464170420 My account got banned, I've been playing for 3 years, please someone support me
Please refer to the private message from @polar marsh for further information, @frail frigate.
Not something we can help with. You may try to contact them again.
I send 100
Emails open 4 different tickets 😀 useless
They not even lose these tickets usually 30-60 days but jts like 4-5 months now
Again, not something we can help with. We are not affiliated with the customer service.
Hi , is it true that accs banned for 10 years will back ?
or it just fake clickpaid videos?
no one to answer 🙂
No, that's not true.
always fake news dam i never get my acc back
i don't play this useless game anymore tough stpd system
How Can i get this bike in game
Hello I'm using ipad pro 2021 12.9 inch, when i open the microphone the volume of the game is very low how to fix this?
5269187414 iam not a hacker plz help me 😩
Please refer to the private message from @polar marsh for further information, @silk mountain.
This might be preliminary feedback, so the player will be monitored going forward. You will notified of the final result and an in-game mail will be sent when the player is suspended.
For how long have you been facing this issue?
Today is my first day using headphones on my ipad
It is not available in the game at the moment.
This isn't a permanent solution but;
Plug in your headphones before opening the game. If you plug in your headphones after opening the game, you'll most likely be facing the audio bug you have mentioned above.
Report the problem on #old so that the devs can see the issue. 👍
<@&481161015728406538>
Please only use the moderator role mention for server-related emergencies. If you have an inquiry or issue related to PUBG MOBILE, please send your question with as much detail as possible.
You may send your question in #copyright and please wait patiently for a response.
When it will be avaible ?
No information regarding this, @night cloak.
I need any Arabic admin plz
I want to create a unban request
Please refer to the private message from @polar marsh for further information, @outer zinc.
You can only use English language in this server. For regional communities, please refer to #735483472432594994 sub point 3.1.
Ok my account has banned but I don't use any hacks
Please refer to the private message from @polar marsh for further information, @silk meteor.
Hi, I can’t make in game purchases. I get ‘error code 1138’. How can I fix it?
Can you please share a screenshot of the issue you are facing, @odd citrus?
Please contact the customer service in-game for further assistance with this, @odd citrus.
Well I can’t contact customer service because I can’t get a real person to talk. It’s all computer talking
You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to large number of requests every day. As we only provide community support through this platform, we will not be able to help with issues related to accounts or purchase-related issues, @odd citrus.
I tried everything to go through AI bu I couldn’t. I’ll try again. Thanks for your help
The game's internal email has been hacked The intruder is messing with it I want to unlink as soon as possible I have contacted the support inside the game and there is no solution. All the proofs I have Reply from support Incorrect game registration date And I don't remember anyone else. I am very upset because my account is not easy and I am a person who loves the game of PUBG
Please contact the customer service in-game for further assistance with compromised accounts, @night cloak.
I am in crown 2 and the name tag for crown in C2S4 is still not unlocked. Am I missing something?
What exact time is new event?
That's a season reward, so you will receive it in start of the next season.
hmm ok
In around 2 hours on February 15, UTC (00:00).
Hello, I was banned for no reason, I did not break any rules, you can check the ID 5286106620
Please refer to the private message from @polar marsh for further information, @gaunt flare.
Hello I want to talk to you
Please do not use languages other than English, @timber trail. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
I did not cheat, I am an honest player and I was banned unjustly. I want to file an appeal against this. Look at my information. I am a weak player. So how do I play hacker? I am not dwarfed by this.
Please refer to the private message from @polar marsh for further information, @ember gyro.
Trying to report a player with offensive language in their Username.
Is Spider-Man leaving?
Hello
I will like to report a hacker with proof
@polar marsh I want to unblock my account
@polar marsh Hello my name is(『RIP』๛3MR) my game ID(5640362733) my account was banned in the game for 10 years (3650) days, until 2031, my account was banned for this period and I did not make a mistake, did not use any third-party software, or Any unethical in-game order, I got banned by mistake and I hope to get my account working again please.
Please refer to the private message from @polar marsh for further information, @hoary breach.
'urid taghayur alsiyrfar alkhasi bik ean tariq alkhata
Hello,my name is ChericYT,my account was banned,idk why,but i don't have a my email and phone,please unlock my account
Please refer to the private message from @polar marsh for further information, @twilit imp.
when the new update will come
Spider man is gone
hello pubg mobile 05.05.2021 03.16 I was banned for 10 years. but I didn't use cheats in the game, I was watching a movie, vpn was on, I forgot to turn it off. I didn't use any cheats. I stayed away from the game I love to play for 1 year. please help I am a fair player and always will be. Account ID: 5376212341
Please refer to the private message from @polar marsh for further information, @tall iris.
Hello
My Game ID : 5240609875
Why i have ban i was sleeping and i didn't open my account for about 24 h i didn't play with anyone to take a ban why why why why why
Please refer to the private message from @polar marsh for further information, @night cloak.
I was in a solo match and it was spiderman mode and like what all the spiderwebs were gone and enemies started getting knocked in the middle of the match it went from event to no event and from solo to squad??? I wasted 20 min in a "squad match" before realizing
#questions i have a question 🙋♂️ I can’t buy ucs from store because it tells me that my account may be at risk. Please help me ! Thanks !
hello,
I got banned for no reason. can anyone tell me why I got banned?!
Game ID: 5267886641
Please refer to the private message from @polar marsh for further information, @wheat swift.
Hello I won a phone one plus 9 in the previous event they sended me an email they need tax is it safe because I need to include my SNN too is it safe
welcome
My game ID: 5332637885
Why was I banned because I was sleeping at the time of the ban and almost did not violate any rules or laws of user agreements I would like to respond quickly because I need the account and please help me because I am persecuted
And thanks for any case
Please refer to the private message from @polar marsh for further information, @tribal vine.
hi
I need help please it won’t let me buy ucs
@alpine rampart Please state your issue.
@thin halo hello my name is 卐fuhrer
the game has been banned without warming and without cause and i have not violated the terms and conditions of the game and i hope that my account will be returned and solve the problem
this my account id 561475872
Please refer to the private message from @polar marsh for further information, @alpine rampart.
Can you explain more @lime juniper about how to verify pls dm me
Because I can't send massage @lime juniper
when is the update
Bro why am I banned at the community channel
Is Jjk collab released?
Hello. my account was banned by mistake! I have not used any modifications in the game! Please help! Here is my ID: 5281929864 nickname: gbsDONATER2020
Please refer to the private message from @polar marsh for further information, @faint fog.
My account id: 5149011560 was stolen. Would appreciate if someone can help me out . Thanks 🙏
Can someone help me with this issue
Peace be upon you, my brothers. I wanted to know if they did an update for the anime?
You should contact in game customer services.
I want to report a player in violation and I have a video as evidence
Where can I upload the video and report it?
today we will receive Game Update On Playstore or Ingame???
Ingame
Read #faq 5.1
Please help
We provide community support only for the global English version of PUBG MOBILE here, @hallow abyss.
We are unable to provide assistance if you do not ask a question or state a problem, @cosmic kelp. Remember to read through #faq before asking questions in the support channels.
hello how can i apeal my acc that probably is a false ban
Please refer to the private message from @polar marsh for further information, @shell trench.
Can someone tell me when is my phone coming
Since this is a regional event, I recommend reading the event rules for further information. Select the question mark ("?") option at the top-left of the event page.
They said 14 days it’s been 18
You can join your respective regional community for further assistance with regional events. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
I don’t see NA SERVER?
@static sleet how play new mode with friends...?
can anyone help me?!
My account has been banned yesterday and I hadn't done anything for violation of agreement
when I clicked details
I see what in the photo
Please refer to the private message from @polar marsh for further information, @velvet bridge.
Ask your teammates to download this mode.
Does anyone know why that is so in making a custom room for scrimms or tournament's. It can only be limited to 16 teams only. But when you reach it at its maximum capacity or 70+ teams, it the custom room becomes lag. Does this also apply to major tournaments? or is it a bug?
New mode jujutsu kaisen is not showing on my device while all my friends got it…
What are the advantages of Jujutsu Kaisen event in livik map?
Help me on this problem please
I BELIEVE I CAN FLY
I BELIEVE I CAN TOUCH THE SKY
Well... you added a new collab, but didn't remove the bugs from the old one
Can anyone help me with this ,i got banned yesterday for violating the terms and conditions.
I have never used any cheats and i really hate cheaters and hackers.
I really cant believe this happening...the support gives nothing,i came to conclusion maybe this from pubgm emulator ? But even that i have it downloaded fromt the official website! i dont know what else can i do.At least if this gameloop has issues ,issue a warning not 10 years offtime!!This is so unfair and against every logic.
Please refer to the private message from @polar marsh for further information, @crimson cedar.
Please avoid going off-topic, @inland zenith and @fathom pilot. You may have unrelated conversations in #chat.
Please contact the customer service for further assistance, @onyx urchin. Refer to subpoint 5.4 in #faq for further information.
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @inland zenith. You can also submit a report in #old in compliance with the channel's pinned instructions.
After I called support inside the game, the response was from someone who is not real None of the real support is responding
I want to talk to a real person
Because I did not benefit from anything
As we only provide community support through this platform, we will unfortunately not be able to help you with compromised accounts in any way, @somber gust. As for the customer service, you will need to record your issue through AI and select the available options accordingly to connect with a customer service representative.
Is that the same account you were previously logged into?
Yes
Need support to report a glitch regarding achievement.
Please try to clear data of Google Play services and remove your email and log into the game again.
Okay thanks
When I completed them, a person replied to me and said to me, I want to speak from the hacked account and how is this and the account I cannot log into it because when I log in it is a new email
Could you please add more details about the issue?
Again, not something we can help with. You may refer to that response from the customer service or contact them again.
@cyan citrus Pubg mobile have many languages voice pack ,
But pubg mobile don't have any Bangladeshi voice pack 💔 . In future any Bangladeshi voice pack come in PUBG mobile ?
No information regarding this, @dense cove. You may provide your feedback about that through #old or contact your regional community.
Ok
There is an achievement called thread from above. It says to land in 8 following locations. But in Miramar I landed perfectly more than 20 times, but the achievement didn't count on record. Later on I went to youtube and search for solution, found many people who are facing the same issue. Is it a glitch or what?
Could that be possible for you to record the gameplay of you landing on that location and returning into lobby and open the achievement again, @night cloak? You can send the video recording here or upload it to YouTube.
Youtube link: https://www.youtube.com/watch?v=D8Cx9EpvSPM
Threat from Above Achievement is not working 😨in Pubg Mobile
#gamingwithshery
#threatfromabove
#achievement
#pubgmobile
Subscribe for more videos 😉
Is that your own recording, @night cloak?
so ive been not on for quit the time now i cant play ranked with my friend bc the tiers dont match so do i accually need to rank up alone? do i get match with gold III players or how does this new system work?
no
it's from my friend
Could that be possible for you to make a video recording yourself, @night cloak?
Please refer to the following announcement for more information regarding new changes in the ranked game mode.
Omg it worked thanks
wow that absolutly sucks well thanks for the quick information there
You are most welcome, @fathom pilot. Please do come back again, should you have any other concerns.
Okay
You are welcome.
guess thats the point where ill drop the game finally thanks for all the service this support has given me up till now ^^
hello can someone help
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
Уже второй раз забанили по ошибке, разбаньте мой аккаунт. Я не смогу выполнить рп миссии
Banned for the second time by mistake, unban my account. I won't be able to complete rp missions
Please refer to the private message from @polar marsh for further information, @wind cypress.
These people are having the same trouble
I understand that, but it would be helpful if you can make a video recording of the issue yourself to forward it along with the player details, @night cloak.
Recorded it yesterday. It's not working
@cyan citrus i contacted Custom service through help button in the login page ,, without log in any account
They will reply ? Or should i log in ?
They will reply through the login menu as well, @thick radish.
One more question. When vending machine will be available in Miramar???
Hey event JuJutsu should be coming in (Arabic contrary) today 15 February but we not found event there.
Can you please include the following details?
▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
No information regarding this. Please feel free to provide your feedback through #old.
You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @plush badger.
sure ? as they haven't replied since 4 days
Yes, it may take some time due to enormous number of requests every day, @thick radish.
is there any one from pubg here
i have idea for event it can bring pubg somewhere else
Regarding any feedback you have about the game, please feel free to use the #old channel, @flat moat. The community team will review all the messages there from time to time.
Please do not use languages other than English, @tight vortex. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
I am the publisher. I spent about 5 thousand dollars on my character. My tablet is huwaie mate pad pro . There are no google play services. I downloaded pubg Apk from Google, entered and my account was banned. From you I'm asking for help. Are you interested, can you review? Pubg id : 5134544970
Please refer to the private message from @polar marsh for further information, @stuck kraken.
Please report them directly through in-game report feature or using the built-in report feature for chats, @night cloak.
Yes, if you have the user identification of the player, you can still report him directly through in-game report feature via friend seacrh and basic info in their profile section, @night cloak.
DoYouLikePooPo
You are welcome.
I am convinced reporting does nothing at all. This is the same response I got when reporting 2 team killers.
Why does it say "the player has not cheated" when I didn't even report them for cheating. I reported him for vulgar language
You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @night cloak.
im number 79 in my country for grnadier, but I dont have the title. whats up?
When did you get in the regional rankings, @quartz bobcat?
@cyan citrus still freeze..😰
today
also, does molotov, sticky bomb contribute towards grenade kill for the regional grenadier rank? or is it strictly frag grenade
Hello my name is『KR』7amoo My account inthe game has been banded without warning and without cause and I have not violated terms and conditions of the game and I hope that my account will be returned and removed form it this my account ID 5329850053
Please refer to the private message from @polar marsh for further information, @chilly nexus.
Is it safe to play pubg 32 bit version?
Regional titles are given every Monday around 01:00 UTC, so you will receive the title next Monday if you maintain to be in the regional rankings.
ight ty
You are welcome, @quartz bobcat.
May I ask from where you can download that version?
Because that's the RP limit to complete missions. Not something we can help with. Please feel free to provide your feedback about that through #old.
From pubg official Instagram link but now updating from apkpure or taptap, 😐
As pubg is banned in India so
Those are not recommended, so please download the game only from Play/App store or official website, @desert yew.
😫
Ok 😩
But playstore version needs to be connected with vpn to play
What is your country, @desert yew?
India
If the game is not available in your region, this is not something we can help with, @desert yew. You may play your own regional game.
Okkk thanks for the information
You are welcome, @desert yew.
does molotov count as grenadier for the regional ranking
same for sticky bomb or is it just frag grenad
Yes they count
As they are throwables
And still you want to confirm then go n kill 1 with molotov and check in ranking... Your kill Counts increases or not
UID 5968569070
Device: ROG 2/ Iphone 8+/ intel core I5(I switch between them)
Network: Singtel
Country : Singapore
Do you also have the player details for this player?
His UID is : 5666379945, He is my friend from pakistan
Got it! Thank you, @night cloak.
Please tell the developers to fix it.
Hi, I have issue in my login
It says your account has been banned when I switched my account
Please refer to the private message from @polar marsh for further information, @night cloak.
How do I know this? 🙄
You may try to recover your registration date through the payments made with Play Store. Otherwise, you can use the date of when you have linked your first Social media in your account.
I never bought in the first day I linked xD
Understood. You may try with second one instead.
You talking about this one?
@mortal apex My Keyboard went like this bruh
How do I fix it?
Yes, this one.
I registered in the same year as you 👀
Try to slide up/down.
Is the date not appearing for you?
2019/24/12
How isn’t this valid? @mortal apex
6DYRFNNE
Try like this:
- 2019/12/24
Did it all ways
In this pic do you see the date thing in my keyboard?
I clicked on it and then I needed to choose lol
In the last 3 months I made only 2 purchases
Maybe try with the oldest purchase?
First purchase?
Idh receipt for that xD
But I have some others which are done by me through App Store
You can recover them from Apple Store or Google Play. Try also through your e-mail.
@mortal apex its lamborginhi skin comming in pubg mobile? if yes when?
How do I upload pic?
There is no official information regarding that. Keep an eye out in #news and official PUBG MOBILE social medias.
Tino supporting us like a beast today :p
Try to send another message and check if you will have an option to attach files.
Didn’t understand
Enter the message during your conversation and send and check again if the option to attach files will be available on bottom-left, @frank heart.
Aight
You can upload them to Imgur and share the link, after that.
Nvm got it xD
Awesome!
Worked ty!
Yayy
You are most welcome, @frank heart.
Now I hope they unlink the email 💀
The hacker changing my server and spending uc ;-;
Hlo @cyan citrus I changed my region in US but my ms is too high 200/100ping
What is your country, @azure skiff?
upgrading this means I'll get the rewards permanent?
You are playing in non-regional server, so you will of course have higher latency than usual. This is not something we can help with.
Yes, but you will need to unlock them through the event first.
what if i already collected a reward which was time limited and upgraded it then?
Then can i use VPN
@cyan citrus ?
VPN usage is not recommended and may put your account at risk of getting suspended, @azure skiff. Also, the game is not available in your region, so we will not be able to help you with this.
That reward will be converted to permanent.
Thankyou!
You are welcome!
Ok @cyan citrus thanks
You are welcome.
let me in
why is the wall like this
and how do i go inside the another side of this
<@&481161015728406538> PUBG is lagging very much and not even I use wifi also and repair the game but it's also laggy i have reinstall but now also it's lagging 😡😡 Fix it @lime juniper
Please do not mention the moderator role unless there is an exigency or emergency related to this Discord server, @calm delta. For your issue, please mention your device.
Xiaomi Redmi 9i @cyan citrus It's very laggy unable for play and it stucks when enemy rush on me pls fix it
In the investigators section, when trying to collect daily and weekly achievements is says 'system busy'. been saying this for 3 days or so.
What is your country, @wet tiger?
Bangladesh
help from staff please
Ik it's banned but my friends got that updates 🤧
help from staff please
We are unable to provide assistance if you do not ask a question or state a problem, @modest quartz. Remember to read through #faq before asking questions in the support channels.
it let me purchase rp mission cards with real money and then told me it's frozen and i can't use them after purchase. i want my uc back.
Can you please try to reinstall the game one time through Play/App store?
Can I send message here ?
I did !
It's available on room
can someone send a screenshot of the event calendar???
