#questions

1 messages · Page 1541 of 1

cyan citrus
#

I have answered you already. Did you not read my response, @night cloak?

night cloak
#

you said its not my response

frail dock
#

The game was not originally meant for emulator, hence there will be some things like bugs, glitches, or some stuff that will not work as well

Don't mean to be mean but

For a better experience try mobile :)

honest shuttle
#

Bro i cant play with my brother im gold and his diamond

cyan citrus
#

That's because of the tier restrictions. You will need to reach Platinum to play with your brother in the Ranked game mode, @honest shuttle. For now, you can only play with him in Unranked game mode.

dense vault
#

Payment issue region

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Help

cyan citrus
#

What is your country, @dense vault?

night cloak
#

georgia

cyan citrus
#

You have already been answered, @night cloak. Please avoid cluttering the support channel.

shell island
#

I need help finding out who I need to contact to get my stuff back

honest shuttle
#

Why?

shell island
#

The system kicked me out for cheating then 5mins later it said sorry for the Inconvenience there was no cheating found And I lost my full steel front set and 18 cobra gun fully equipped with all pink attachments those items took me Weeks to accumulate time that I would never get back

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??? @copper musk

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Wrong Chanel

rancid ferry
#

Hello, what can I do if someone is using my pictures in pubg?

shell island
#

Probably nothing because if it’s available online then it’s public information Unless you get your picture copyrighted somehow but it will be very difficult

#

@rancid ferry

frail dock
shell island
#

The problem is there’s nothing stopping them from making another account and using the picture over and over

rancid ferry
shell island
frail dock
shell island
#

I think you can only message friends at @frail dock

rancid ferry
shell island
#

Are there any mods available?

#

Can a mod please message me at your earliest I am in a tough position

dapper plaza
steel lantern
#

ranked, I said I'm in the diamond rank

main monolith
#

Hello guys, so i have 90hz phone but i don't have extreme or 90fps graphic setting. Do you guys know the solution for this problem? Btw other games run 90fps for me

night cloak
#

I have Xiaomi Redmi 9 and it has 60 refresh rate but 60 fps is not an option in settings

keen dock
raven zephyr
#

does anybody have solution or explanation to the "maximum reached" message?

#

@static sleet do i ping u about this or do i wait for someone random...

charred cedar
#

Anyone known PUBG Bnous challenge unlock date Region Egypt

raven zephyr
#

any body have a solution? for my cc issue? ^

charred cedar
#

😫

raven zephyr
#

@celest shadow? what do i do?

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anybody on here :/

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should i expect help on my issue?

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or should i go elsewhere

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yes both

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watch the video i made

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i joined and left two crews 2 weeks ago

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ur joking

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because i left two crews

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to add me yeah

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but i cant join any crew and i only left 1 crew plus my own on the first week

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thats pretty dumb

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i am questing pubgs logic more and more

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kinda how fast u answered

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:/

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lol jk thx for the feedback

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even if the game doesnt make sense

livid kettle
#

When amazon gift card will receive?

shell badge
#

في بس منظور الشخص الاول

storm flumeBOT
#

Please do not use languages other than English, @shell badge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

shell badge
#

I want 3 first person

worn bison
#

Good evening dear support. I'm having a problem with the "Persistence*" achievement. Instead of counting login streaks, it shows "login 0" or "login 49" every other day for 2 months now. Due to this bug, I can't complete the achievement "Perseverance" and get the "Animal Instinct" suit. Please solve this problem, or take some measures. Best regards, Yaroslav.

crisp ravine
#

Why don’t you read my msg 🥺

mystic talon
#

Hello.
My Facebook was closed and i have my account linked to it. I want to unlink / link with another social media, but i cannot access my account. Is there any way to do this? I am able to prove my identity related to the Facebook account.
Thanks

shell badge
olive dove
olive dove
raven zephyr
#

<@&481161015728406538> is there an option for my crew challenge team issue?

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @worn bison. You can also submit a report in #old in compliance with the channel's pinned instructions.

raven zephyr
#

<@&481161015728406538> i am getting the message "maxium reached" when i try to join or create a team even though i was only part of one crew in the first week

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what should i do?

mystic talon
olive dove
olive dove
livid kettle
mystic talon
#

Yeah, but is it ok if i contact them through a different account, cause i can't access it.

worn bison
#

Please help me

olive dove
worldly shard
#

My phone is banned to use pubg how can i unban i didnt voilate any issues

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @worldly shard.

olive dove
worn bison
#

Who wanna help me ?

versed bramble
#

Hello my account got banned for no reason i dont know what happened please help me

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @versed bramble.

olive dove
raven zephyr
#

umm help? lol

worn bison
#

Good evening dear support. I'm having a problem with the "Persistence*" achievement. Instead of counting login streaks, it shows "login 0" or "login 49" every other day for 2 months now. Due to this bug, I can't complete the achievement "Perseverance" and get the "Animal Instinct" suit. Please solve this problem, or take some measures. Best regards, Yaroslav.

olive dove
raven zephyr
#

i am not try to spam i just need a mods help

olive dove
olive dove
raven zephyr
worn bison
#

I just don't know who to turn to

olive dove
# raven zephyr this is what happened

I watched this video, you were clicking randomly on crews and those might have maximum number of members.
I can see that you get the same error when you try to create a crew as well which is your concern.

This could be due many reasons so in order to solve your issue you either try to search for a crew with empty slots to join or to contact in-game customer support regarding this issue.

raven zephyr
olive dove
raven zephyr
#

so there is something more of an issue

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i will and try to contact someone else

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thx for the help

olive dove
olive dove
crisp ravine
#

<@&481161015728406538> is there any one to help

olive dove
crisp ravine
#

I already stated 2 times

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Can i write again ?

olive dove
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You can wait till i go through your messages.

crisp ravine
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<@&481161015728406538> Hi sir/mam i am facing an issue after new update of rp points weekly limit,
I didn’t saw the changes and purchased 5 rp rebates but now its only 540
points left. now I am unable to get any rp points because of new rp point limit
system .Now my 1000 uc are stuck Please Have a look at this problem and
help me out many players are facing this issue.For further details i am
attachhing screenshots below kindly do something about this glitch or whatever it is.And get this fixed as soon as possible.
Help will be appreciated.
my pubg id : 5177044275 (I’m also a pubg partner programs member & a content creator with 20k subscribers I’m waiting for your kind reply)

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It was my issue

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<@&481161015728406538>

olive dove
crisp ravine
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I didnt saw but I can’t get any rebate points from rp crates bro

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I tried already

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Also purchasd a 100 rp

languid zenith
olive dove
storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @languid zenith. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

crisp ravine
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Only i am getting point from daily missions but that are not enough season will end i need 400 points and from daily mission i will get only 180 <@&481161015728406538>

languid zenith
#

I reported him … he’s still playing where’s your cheat detection ?!

crisp ravine
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Do something 🥺 i need my uc back

olive dove
olive dove
crisp ravine
#

Alright i will not mention again but kindly resolve my issue before season ends

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I’m worried that’s why because seasson is About to end

fervent cedar
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Hey @lime juniper I need to talk to you about my ban account and I can't DM me sorry for bothering but please just this time

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @fervent cedar.

olive dove
crisp ravine
#

I do max the rp every season but this time uc got stucked because of new rp limit system

olive dove
crisp ravine
boreal verge
#

Please help me my email is forget

olive dove
#

which points i have already gained like 600+ will i get uc regarding to those points?
No, you can not claim a portion of the rebate pack, you have to get to the 5000 milestone to claim your UC.

olive dove
crisp ravine
#

It means my uc are going to waste?

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You cant help me adding 250 rp points to my account in rebates?

boreal verge
olive dove
storm flumeBOT
#

Please contact the customer service for further assistance, @boreal verge. Refer to subpoint 5.4 in #faq for further information.

warm knot
#

Hello dear pubg official, I am Yılmaz Duran, the owner of the account with the id number 5290826519, on 13.02.2022 I was banned for no reason and my entry to the game was blocked, I did not use any cheats and violated it.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @warm knot.

crisp ravine
olive dove
crisp ravine
#

Okay man I’ll never spend a penny from now

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Thanks for your time

tiny sequoia
#

حسابي تبند 10سنوات ونا ما اعرف السبب

storm flumeBOT
#

Please do not use languages other than English, @tiny sequoia. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tiny sequoia.

storm flumeBOT
#

Please do not use languages other than English, @boreal verge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

maiden hare
#

<@&639889499718942720> (not sure if this is the right tag?) there's a glitch where the "Threat from above" achievement landings in Miramar doesn't count. Please fix it pubgm_hidethepain pubgm_hidethepain

pliant heart
#

Hacked account, what should I need to do - can't even unlink. 😭

stable mauve
#

it has been almost a few weeks though

proven prism
#

Now my pubg lite is crashing

inner moss
night cloak
#

90 fps feels like 30 fps iphone 13 pro and it used to work great, what happen? Any word this being fixed or? I kinda been waiting but finally decided to come here and ask.

night cloak
#

Yoo what is wrong with ping mate. i used to have like 20ms in Middle East but since 3 days i am having like 150 plus ms and sometimes it’s even red and btw my internet speed is 500mb so it’s a internet problem

night cloak
rugged panther
#

How much points do you need for ace master?

jade iron
#

wtf The hack test system failed when hackers overcame OMEGALUL 😂

cerulean scroll
night cloak
#

Why this set dont have head piece?😩

quasi oriole
#

Hello, my name is Abdul Rahman Marafie in the game 乡TRD乡WOłfツ My game account has been banned for 10 years (3650) days, to the year 2032, my account has been banned for this period and I did not make a mistake, and I did not use any third-party software, or Any unethical matter within the game, and I was banned by mistake and I hope to get my account back to work again.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @quasi oriole.

storm flumeBOT
#

Please do not use languages other than English, @raven locust. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

analog fable
#

Will I still be able to open this crate after 8am (GMT+8) on 23 Feb?

storm plume
#

Hello, my name is Shane Sumayo in the game Daesy My game account has been banned for 10 years (3650) days, to the year 2032, my account has been banned for this period and I did not make a mistake, and I did not use any third-party software, or Any unethical matter within the game, and I was banned by mistake and I hope to get my account back to work again.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @storm plume.

still shell
#

Sir threat from above Miramar mission not count plz help

green agate
vagrant abyss
#

hi @green agate My account has been hacked now I can't get in into it because the hacker added a mobile two factor authentication to my account now when I try to login to my account it want a sms code which is send to the hackers phone when I contacted in game support after several days they told me to contact them from the account that has been hacked, I mean I can't get into my account how can I contact them from that account ?

#

@cyan citrus

cyan citrus
#

Please contact the customer service in-game for further assistance with compromised accounts, @vagrant abyss.

vagrant abyss
cyan citrus
#

Again, not something we can help with, @vagrant abyss. Also, your account security is your own responsibility. You may try to contact the customer service again.

vagrant abyss
#

👍

storm flumeBOT
#

Please do not use languages other than English, @raven field. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

violet mason
#

When will Tencent give the prizes for "guess the winner" PMGC?

mellow flower
#

Anyone there?
I need a help about region/county change. I can't change my region.I need to change it to asia(current location)

cyan citrus
#

What is the issue you are facing when trying to change your region, @mellow flower?

mellow flower
#

There is no options in settings

cyan citrus
#

The option may not be available for your account, @mellow flower. This happens for most cases when your account is registered in European Economic Area (EEA), so you will not be able to switch regions due to General Data Protection Registration (GDPR). For further assistance with this, please feel free to contact the customer service in-game.

fervent bison
#

Hallo dear Pubg Supporters, i playing on most popular server - from Europe( i living in Germany) why we never got collaboration with anybody?why turkey , russia, amerika, asia, arab countrys, all this regions got own event every mounth .. i play3 years never get event why u dont like us players from europe?((

cyan citrus
#

Please feel free to provide your detailed feedback about that through #old, @fervent bison.

storm flumeBOT
fervent bison
#

ty @cyan citrus

cyan citrus
#

You are most welcome, @fervent bison.

mellow flower
#

@cyan citrus But i am not European . I changed my region once (Denmark). But i want it back to Asia(Bangladesh). Please help!

cyan citrus
#

The regulation applies to your account regardless of where you are living, @mellow flower. As mentioned earlier, please feel free to contact the customer service in-game for further assistance.

mellow flower
#

Ok!! Thanks @cyan citrus

cyan citrus
#

You are welcome, @mellow flower.

spare sentinel
#

@cyan citrus How can I lift off this safety observation period. Please help me somebody. From 5 days I am under this safety observation and don't know why? Can anybody help me?🥺

cyan citrus
#

It will automatically be lifted once confirmed that you are not cheating, @spare sentinel. Feel free to use the File Claim option or contact the customer service in-game for further assistance with this.

sullen lion
#

Will the rp limit removed or frozen week 5?

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like there are a lot missions left...kindly answer. @cyan citrus

spare sentinel
#

@cyan citrus I'm am playing fairly. I've also claimed file but nothing happened! Please tell me a legit solution of this.

cyan citrus
#

We will not be able to help you with this, @spare sentinel. Please refer to my previous response again.

vagrant tulip
spare sentinel
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @atomic fulcrum.

violet mason
#

Omg

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Horrible game

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Horrible support

sullen lion
green agate
violet mason
#

Error 403 say that after holiday's, but like we see nothing changed

barren epoch
#

Can I speak to any of the officials?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @barren epoch. Remember to read through #faq before asking questions in the support channels.

barren epoch
#

I have a video of someone I reported about in the game and he did not take Ban, and other than that, I have a video of him playing with hack

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @barren epoch. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

hardy creek
#

Do ingame reports on teamers just not work?

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Done one yesterday & one today, both with proof ( which i cannot include in the report ofcourse ) but they both come back as "nothing is wrong".

vagrant forum
stable mauve
#

will the killer angel set come out on russian server? the premium crate is still the ugly candlelight set for another 18days, the current pink mythic outfit on asia premium crate is under lucky spin but no killer angel set

rare sun
#

Hello pubg mobile team

rare sun
#

i need to join pubgmobile partner program

vagrant forum
vagrant tulip
#

Content creators

rare sun
# vagrant tulip Content creators

i did 6 month for apply next stars but still no result. my stream mostly pubg mobile audince forener and i spoke english, follower 683K view live 3-500

vagrant tulip
rare sun
rare sun
vagrant tulip
calm delta
#

Scammer

storm flumeBOT
celest shadow
#

Please do not self-promote here, @clever yarrow.

calm delta
celest shadow
calm delta
#

@celest shadow he do scam of id

jovial lagoon
# celest shadow Please refer to this message, <@857646772624031746>.

Hello guys, I am a player of PUBG level 77, and I play Kim Loop emulator, the latest version, and every time I go down I get rid of a number of launchers, it gives me a band and they tell me please update the emulator, the latest version. It is possible to solve my account.

polar marshBOT
#

Please refer to subpoint 2.12 in #faq for further information, @jovial lagoon.

calm delta
#

@celest shadow pls takedown his channel he do many scams

#

Of PUBG M

celest shadow
zealous granite
#

Hello, There is a problem with the gameloop match making, gameloop can't find any match, but with mobile device find instantly, please do something, I told the gameloop support team but they said I should tell you, Thank you

celest shadow
celest shadow
violet mason
sly saffron
#

hlw i need help

celest shadow
#

Hello, how can we help you?

fathom void
#

Where to use PMGC Tokens..?🥸

#

@cyan citrus ..?

cyan citrus
#

They cannot be used at the moment, @fathom void. The event has already concluded.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

wanton geode
#

Why I still don't have the Santorini map?

final oxide
#

Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.
ID:5364645597
Email:mohammedeino23@gmail.com

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @final oxide.

night cloak
#

@neon patio ban him hes scammer

night cloak
#

Hy zo my facebook account tot banned for 10years while i didn't do Anything if u can unban my account please do i love d my account

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

prisma hearth
#

hi, why was my account blocked?
Id 5352962661

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @prisma hearth.

onyx parcel
#

Hi Support team, I am supporting the greek regional community, to what channel on this server I have to speak with and report a Sexual Harassment, Language Violation and threats made on the Greek language from a male user to not only one female user?

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That user has been reported with the in-game report but being on the Greek language this user gets away with it

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I have been sent the report screenshots, hate and violence speech with sexual harassment by female players

vagrant tulip
#

If the harassment was made by the moderators of that regional community you should report it to their Administrators/ Lead Moderators or the community team.

onyx parcel
#

no

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by a normal user

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I am only supporting the greek community and trying to bring this into attention as the harassment has been made on the greek language and it's impossible the system to recognise it

vagrant tulip
#

If the harassment was made in the Greece regional discord community you may report it to the server moderators.

#

This server moderators are only responsible for this community not the others.

onyx parcel
#

the server moderators do not have access to ban the player

vagrant tulip
onyx parcel
#

as I stated, the report and harassment was made on the PUBG mobile game, not on the regional Discord server. The regional discord moderators can't do something about it.

vagrant tulip
#

Oh, You mean Ingame. Sorry my bad i understood it wrong. Such harassment can be reported through the report button and choosing language violation.

onyx parcel
#

All I am asking is who can I speak with from the Global server to support a case where a sexual harassment is a pattern for this player

vagrant tulip
onyx parcel
vagrant tulip
vagrant tulip
steep leaf
onyx parcel
#

It is challenging yes, but since this user is taking advantage that security team doesn't speak Greek, we do need to do what ever we can, you know?
Imagine if you weren't English but from another region and you always had been receiving threats and sexual harassment by a specific user, wouldn't you feel unprotected of such behaviour ?

#

Sexual harassment is serious and needs to be taken seriously especially when been done to many female players

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Can you point me to someone on this discord community that would have the access to do something by banning that user?

vagrant tulip
#

You may block this user if you actually getting harassed by him. I don't really know if the security team got someone from Greece or not but they will do what they can.

brisk forge
#

RP TIM ID: LJFTPTV3

vagrant tulip
onyx parcel
#

thank you very much

vagrant tulip
#

You're welcome

vagrant tulip
floral flicker
#

Hello

#

I'm coming to ask help because PUBGM FR told me they cannot help me

cyan citrus
#

Hello! Please state your issue, @floral flicker.

floral flicker
#

I lost my phone one week before, i was on android, and i started the game with 'Google Play Game'. Now, someone give me an Iphone, i doawload the game, and i want to connect but i can't have my account, so i was remaining i link PUBGM with my email (in parametters), so i try with this but that didn't work, (isn't the problem of my password (cause i try to change it and the game said i can't change new one by the same) And now i'm stuck

cyan citrus
#

Did you have any other social media account linked to the game other than Google Play, @floral flicker?

floral flicker
#

Error 214 if i remaining well

floral flicker
#

Did i lost it for ever ?

cyan citrus
#

Of course not. Sadly, you will not be able to log into your account with Google Account from an Apple device, @floral flicker. What you need to do is to have access to an Android device, log into your account with Google Play and link another social media account such as Twitter or Facebook. After that, you will be log into the account with an Apple device. As for your third linked E-mail login, can you please share a screenshot of the issue you are facing when trying to log into your account?

floral flicker
#

Pleaseeee save meee

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Yes, sure, i'll send you

#

I just need to know how screenshot on iphone 😂

vagrant tulip
#

Volume up and power button

queen maple
#

when mission unlock ?

cyan citrus
#

No information regarding this, @queen maple. This is weekly limit, so it may not exceed as this is the last week. Please feel free to provide your feedback about that through #old.

storm flumeBOT
#

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

My mobile verification code is not coming on sim i have tried many no

#

But no sms

#

I have to change region to Pakistan

storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

night cloak
#

I have tried but they say that repair game

#

I repair it but same problem

#

Then they say thanks for messaging

#

They are not solving my problem

cyan citrus
#

We will not be able to help you with this issue through the community, @night cloak. You may try to contact the customer service again.

floral flicker
vagrant tulip
floral flicker
vagrant tulip
cyan citrus
floral flicker
#

Write me 'connection fail. Try again' when i've trying an other time

night cloak
#

Krafton team support is it your member

#

I received a fried request from krafton team support

cyan citrus
# floral flicker Write me 'connection fail. Try again' when i've trying an other time

Probably because of an issue with your network connection, @floral flicker. Please try to do a Routine Repair of the game from login menu and reset your device settings one time. You can reset your device settings through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Reboot your device and attempt to log into your account again.

fathom void
night cloak
#

Yes it is a scam

floral flicker
floral flicker
brave wolf
floral flicker
brave wolf
stoic schooner
#

@brave wolf
When will the Royal Pass Beard arrive in PUBG?

brave wolf
long kettle
#

Wasn’t this supposed to be a set 🤔

#

No ruski

#

Only english

warm socket
#

ok

void grail
#

Is there any way to change server before 60 days? I mistakenly changed the server from middle east to North America

cyan citrus
#

No, there isn't, @void grail. You will need to wait for the cool-down to be over.

sudden blaze
#

hi there!
About 2 weeks ago i lost my twitter account (even can’t find it) and then someone have access to my account, I try with another account to contact with him, and then he said me if you want your account back have to pay me 150$ otherwise i’ll use hack to ban your account…
I’m trying to contact with customer support but they are answering me unrelated answers or they send me FAQ that you account is banned..
some days ago one of supports shared me owner verification and while i’m answering hacker came up and used cheat and again banned..
and tomorrow they sent me FAQ about banned account..
what should i do?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @sudden blaze.

scenic arch
#

hello, what do we do, we will get an ip ban.

brave spire
#

Hello, PUBG Mobile...I can't log into my account...The verification code does not reach my phone number.. the secondary verification

cyan citrus
#

Please try again at another time or contact the customer service in-game for further assistance with this, @brave spire.

midnight canyon
crisp venture
#

@brave spire contact customer service bro even i have been facing same issue and contacting customer support from last 1month still no solution

winter garden
#

Kindly help me in solving 677ms issue of Middle East server 😣😣

midnight canyon
#

I told you already I haven't buy any unofficial UC & never made any refund. If anything as a proof you have then Please give me details, If you haven't then send my uc back immediately

winter garden
cyan citrus
# midnight canyon

If have made purchases from unofficial, illegal or unauthorized sources or means, the UC will be deducted until the total amount has been recovered, @midnight canyon. For further assistance with this, please contact the customer service in-game.

#

You have already been answered for the same issue, @winter garden. Please avoid cluttering the support channel.

oblique mango
#

Which midasbuy

#

Can someon send me main link?

cyan citrus
#

You can make purchases through the following link, @oblique mango. This is the only recommended method outside the game.

https://www.pubgmobile.com/pay.

night cloak
#

can anyone help me?

cedar pivot
#

I need help to unlink me email , someone scam it to me

night cloak
#

i need to get sensitivity and recoil i am emulator

cedar pivot
#

@static sleet shqipe?

cyan citrus
#

I have already answered you yesterday. Please refer to my this response and avoid repeating the same question, @night cloak.

night cloak
#

ok where is official website or discord server

cyan citrus
# oblique mango Can you use paypal there

You can check all the available payment methods on the website. Other than this, you can also select your own region on the website and you may find your desired payment method.

cyan citrus
mild elbow
#

Peace be upon you guys. I have been playing with my pubg for years. My account was stolen a while ago. I have all the proof of account ownership and my payment receipts from the first to the last purchase. If anyone can help me recover the account and give you a gift

cyan citrus
#

Please contact customer support of your social media account and customer service in-game for further assistance with compromised or stolen accounts, @mild elbow.

mild elbow
#

How do I contact them?

cyan citrus
#

You may refer to #faq sub point 5.4 and 2.8 for further instructions on how you can contact the customer service, @mild elbow.

keen dock
#

What’s up with this tier restriction? We have a clan tryoutee that is ace in squads on NA. He then switched to EU server where he is Diamond 5. I tried doing a tryout in NA (where it says he’s ace) and it still says incompatible tier. What’s up with that?

summer crow
#

What’s up with this tier restriction? We have a clan tryoutee that is ace in squads on NA. He then switched to EU server where he is Diamond 5. I tried doing a tryout in NA (where it says he’s ace) and it still says incompatible tier. What’s up with that?

dim swan
sharp flint
#

hey how can I enable the Top 3 highlights movements I already enable the highlights movements I do conqueror in every season <@&481161015728406538>

cyan citrus
#

What is your current rank, @sharp flint?

dim swan
cyan citrus
#

How are they misnamed, @dim swan?

dim swan
cyan citrus
#

I'm not that much familiar with them, but if you believe that this is a bug, please feel free to report it through #old in compliance with the channel's pinned instructions.

dim swan
#

alright, thanks Quendi.

cyan citrus
#

You are welcome, @dim swan.

cosmic kelp
#

<@&481161015728406538>

#

<@&481161015728406538>

faint sonnet
#

<@&481161015728406538>
Hello, Support.
I've lost my items in Pubg Mobile Metro Royale, when my phone has discharged. What should I do?

shrewd vigil
#

Hello, my account has been hacked . Someone hacked my twitter and facebook account and i need your help

inner moss
hollow trout
#

Can someone please help this guy out @stoic scarab kthx mods sh_pepe_love

storm flumeBOT
#

Please contact the customer service for further assistance, @faint sonnet. Refer to subpoint 5.4 in #faq for further information.

celest shadow
faint sonnet
#

Customer service can't help me!

celest shadow
#

Unfortunately, we are unable to assist you with this matter here as well.

stoic scarab
#

Hello, my account has been blocked for 10 years, due to a non-official client source, please help

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @stoic scarab.

nova garden
#

Dear Sir,
I have been playing this game for more then 3 years and you can check my old statistics or career results which will approve that i don't like to play with random persons. I always like to play fair game and ask people to play it fairly to enjoy it more. Today i was sleepry and i woke up late and just login my account and i see that i have been banned for 7 days. I never ever used any modification file or anything which is illegal. I think you have mistakenly banned my account. Seriously, still now I didn't get it that why I'm banned. In these days i was playing with a new person and he/she was not a good player. Many times him/her player get's killed earlier in the match and i play the whole match and win the chicken. By his/her level of playing the game i don't believe that he/she was doing cheat or not. I don't feel like there was a cheat because, I'm a professional gamer and i have six sense to understand that what is a maximum level of a player to play a game. In the mentioned banning reasons there was also mentioned that i was using tools to modify the game? I mean seriously? If you don't want me to play then speak to me i will leave playing this game because it's enough now I'm mentally upset after seeing this. I thought you would respect professional players but i was wrong about you. I'm very disappointed now. What is the prof of this? You should also give me a prof. Only speaking is not enough. Also i attached a screenshot of that player who have been playing with me Got banned. But I don't think so that he/she was doing cheat because many people just hate the moment when they get killed by a low level account. That's the fact. Please unban my account urgently because, i have my good community & fans. If they see my account in banned condition I'll lose my respect for whole life and after all i did nothing wrong.
Pubg Account id :- 5221130624
Pubg Account name:- 帝ṞEDEMPTIVE

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @nova garden.

gleaming dragon
#

I GOT ban for no reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @gleaming dragon.

night cloak
#

Deleted my facebook account some time ago and was linked to my Pubg mobile account, need help to login on it @polar marsh, i tried using the facebook email in email login and it said something seemed off

smoky fern
#

Will poco x3 pro will support 90 fps soon?

toxic isle
#

why do i have different premium crates in my two accounts 😂

unborn notch
lavish rivet
#

Can't play metro and I don't cheat or use bugs need to know why I can't anymore

reef sluice
#

where can i find legit codes for redemption

brave spire
#

This porson

#

????????????

vagrant tulip
brave spire
#

😩 😩 ..i need help ...I'm tired..I want my account..why doesn't PUBG company do something?

toxic isle
vagrant tulip
vagrant tulip
vagrant tulip
vagrant tulip
night cloak
#

Was deleted like 3 months ago

vagrant tulip
lavish rivet
#

I was just playing it

vagrant tulip
vagrant tulip
lavish rivet
#

Yea

toxic isle
#

thanx

night cloak
#

Like ingame

vagrant tulip
# brave spire How do I contact them؟؟؟

Login into your ingame account click on the settings in the bottom right corner there's the customer support icon click on it and write my account has been hacked continue answering the faq bot and wait for an employee to amswer within couple of days.

vagrant tulip
vagrant tulip
night cloak
vagrant tulip
# lavish rivet Yea

It's highly likely that you have been banned from the mode for violating the strike metro royal rules.

vagrant tulip
vagrant tulip
vagrant tulip
lavish rivet
#

Damn ittttt

night cloak
#

Talking about the "email/phone number" way

vagrant tulip
vagrant tulip
night cloak
#

Well i deleted pubg app like 2 years ago, and fb 3 months ago.. forgot it was linked to it.. or i woulda switched it over

vagrant tulip
night cloak
#

Theres noway to prove its my account to support and they give a temp password or something along those lines?

vagrant tulip
#

Unfortunately it's not possible.

night cloak
#

Disappointing

night cloak
vagrant tulip
#

You're welcome.

atomic slate
#

▫️ ID: n/a
▫️ Device: iPad mini5
▫️ Network: WiFi
▫️ Locale: SG
▫️ Screenshot: n/a

Advice: Is it possible to let user set keywords to filter the world channel messages on user's client ??? The world chat channel is always inflated by many cheat info and ads since the reporting process is slow or not always effective. It will be more efficient to let user filter these junk messages (not display at least). Thanks.

stoic schooner
#

@vagrant tulip
When will pubg mobile girl beautiful face and beard and hairstyle come?

vagrant tulip
night cloak
#

No return this its OG

scenic hawk
#

@vagrant tulip i won a physical prize in a pubgm ingame event (invite your friends) in US region. It has been ended since 27 January and its been over 15 days and i haven’t got my gift card (prize) yet

#

What to do

#

Am i gonna get it ?

cyan citrus
#

You may send your concern in #copyright channel, include all the details and wait patiently for a response from the community team, @scenic hawk.

somber gust
#

Hello

#

How can I retrieve my account because it was hacked by an unknown person??

distant frigate
#

Hello please

vagrant onyx
#

@distant frigate what is it

#

?

drifting swallow
#

Hi @cyan citrus I hope you are good. Can I ask something?

cyan citrus
#

You can, @drifting swallow.

cyan citrus
cerulean scroll
#

Provide your suggestion in #old

drifting swallow
cyan citrus
#

That issue has already been forwarded, @drifting swallow. Meanwhile, please feel free to report it through #old in compliance with the channel's pinned instructions.

drifting swallow
somber maple
#

Hey @cyan citrus

cyan citrus
#

How can we help you, @somber maple?

cyan citrus
somber maple
#

Actually i got msg from PUBGM official page of insta

#

They said that they wana support me

#

As i am youtuber

#

They also follow me on insta

opal cosmos
#

Hello! I have a question, from what place in All-Talent Championship your team will go in next stage?

somber maple
#

But am not sure to whom i need to contact for further

cyan citrus
#

I believe you should continue on Instagram if they contacted you there, @somber maple.

somber maple
#

Pubg took my email and whatsapp number but have not received any response

cyan citrus
cyan citrus
cyan citrus
opal cosmos
#

And I have 1 more question. In All-Talent Championship, in Overall rating counts down only 5, or 6 matches?

somber maple
#

Ok thank you for your time

cyan citrus
cyan citrus
merry acorn
#

When PMCO register?

cyan citrus
#

In the first quarter of 2022, @merry acorn. Please keep an eye on official social media handles for PUBG MOBILE Esports for more information.

cyan citrus
#

You are welcome, @merry acorn.

merry acorn
tidal cypress
#

love you pubg

novel cloud
#

ID อันแรกโดนแบนพอเข้าใจ เพราะผมแค่ลองใช้ scope นิ่งดู แต่ว่า ID ที่ 2 ของผมยังโดนแบนไปอีกผมไม่เข้าใจเพราะว่า ID ที่ 2 นี้ผมไม่ได้ใช้สโคปนิ่งไม่ได้ใช้อะไรเลยครับผมทำ Event อยู่ พอผมทำ Event เสร็จแล้วก็โดนแบนไปเลย 10 ปี โดยที่ไม่ทราบสาเหตุว่าผมไปทำอะไรผิด บริการดีๆกับผู้เล่นหน่อยครับทีมงาน

#

The first ID was banned as I understood. because i just try to use scope still but my 2nd id is still banned, i don't understand because this 2nd id i don't use scope, i don't use anything, i'm doing Event. Banned for 10 years without knowing why I did something wrong. Good service with players, team.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @novel cloud.

mossy juniper
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @mossy juniper. Remember to read through #faq before asking questions in the support channels.

left prism
#

And the rp is finishing soon and I can’t even finish the mission

analog arch
#

hello PUBGM team, i need help regarding my account which is banned for 1 year due to UC purchasing which apple failed for a successful transaction. my issue with app store has been resolved now and i got my money back ,now i want my account to be unbanned so that i can pay again. i will be grateful i you put my account under deduction process Thank you.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @analog arch.

drifting summit
#

Why am i not able to recieve any verification code m

#

Was about to change my region , tried it multiple times , no code still

storm flumeBOT
#

Please contact the customer service for further assistance, @drifting summit. Refer to subpoint 5.4 in #faq for further information.

#

Please do not use languages other than English, @hazy bridge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

tawny flower
#

May I ask if I still get leap coins from spider crates?

zinc delta
#

can you bypass the point limit in pubg,... half of my RP missions are frozen and can't do the missions mahcnr

tribal ibex
#

How do we increase RP limit?

vagrant tulip
#

The maximum limit is 3375 for free missions.

prisma perch
#

Can anyone give me tips on school erengel?

cyan citrus
idle coral
#

Plz I can't log into the game it shows that there's an unknown error and you should restart the phone the number of the error is70254613 i need a fast solution to manage playing the game🙏🏻

cyan citrus
cyan citrus
idle coral
#

@cyan citrus

peak hearth
#

Hola

cyan citrus
cyan citrus
peak hearth
#

Love

#

5304324433

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @peak hearth.

hazy girder
#

My account has been suspended for 10 years because of the user agreement and I have not done this hack

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @hazy girder.

tawny flower
# cyan citrus Yes.

Thanks for replying. I’ve got my leap coins from spider crates but somehow it shows me 0 here

idle coral
cyan citrus
#

Can you please try to clear game cache one time and restart your device, @idle coral?

cyan citrus
north island
#

I want to contact an official The reason: an alliance, I photographed my friend, the team and some people are allied and sabotage my rating

idle coral
fresh torrent
#

hellow?anyone here from pubg mobile?

#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fresh torrent. Remember to read through #faq before asking questions in the support channels.

cyan citrus
cyan citrus
fresh torrent
storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @fresh torrent. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

idle coral
fresh torrent
#

@cyan citrus

devout ginkgo
#

@cyan citrus what time is new update?

cyan citrus
cedar flower
cyan citrus
cyan citrus
stoic schooner
#

@cyan citrus
When will pubg me girl beautiful face and beard and hairstyle come?

fresh torrent
cyan citrus
celest shadow
#

For account-related issues, please contact the in-game customer service for further assistance, @thick radish.

fresh torrent
celest shadow
thick radish
celest shadow
vague solar
#

I'm registered in EEA region but I'm from Asian region plz change GDPR law. Many players facing this problem plz solve this

celest shadow
night cloak
#

how to fix keymap

celest shadow
loud citrus
#

Region Chang problem plzz help me7

vague solar
#

@celest shadow Thanks.
Butt I'm sad!

lavish roost
#

I have been banned for ten years in PUBG and have not violated the user agreement

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @lavish roost.

devout ginkgo
#

@cyan citrus in at midnight yeah

safe grove
#

Opening a game in order to play a new event, I sent a message saying that I need to update a game in order to play a new event. I opened Google Play to do an update, I did not find it. I opened Google Chrome and downloaded the obb file with a new update and installed it instead of the file in the game, and by opening the game, I sent a message. I took a 10 year ban

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @safe grove.

misty bane
#

Hello! Who should I contact about cooperation ?

celest shadow
celest shadow
misty bane
celest shadow
#

Please state your inquiry here.

misty bane
#

I have not a problem , but an offer for cooperation . Private dialogue .

celest shadow
#

Feel free to send me a private message.

cold steppe
#

Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account. 04/01/2032
ID- 5387728486
Nickname- MOMOoFAWZYツ

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @cold steppe.

devout ginkgo
#

@drifting fiber check ama pressure muno

willow rose
#

Someone hacked my account and I was able to get back in with my social media account but noticed they linked a phone number. How do I get it unlinked quickly before I loose all access?

storm flumeBOT
#

Please contact the customer service for further assistance, @willow rose. Refer to subpoint 5.4 in #faq for further information.

proper shard
#

how do i send the chocolate box in pubg

drifting swallow
hybrid ivy
#

Piston

night cloak
#

Can i find support with vn pubg mobile version

hybrid ivy
#

How to reporting Cheat video

#

?

dire comet
#

hello

storm flumeBOT
maiden pecan
#

can yall help me report my hacked account till get banned?
ign:GON・SevenOP
id:5438112140
went for conqueror already then ended up getting hacked 🙂

dire comet
#

hello

celest shadow
celest shadow
celest shadow
dire comet
#

umm how do i get nitro

low lance
#

Can you help me guys when me login want sms but pubg not send any thing
Too many actions taken too quickly! Try again later. This is the problem

celest shadow
celest shadow
low lance
#

When i login in google acc The same problem happens.

celest shadow
#

If you have requested for a verification code via SMS, please wait patiently for it to be sent.

storm flumeBOT
#

Please do not use languages other than English, @brave sequoia. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

low lance
celest shadow
celest shadow
#

No, since you mentioned that you do not have any social media accounts linked to your PUBG MOBILE account.

low lance
#

But same problem

celest shadow
#

Please provide us with a screenshot.

low lance
celest shadow
#

This is the two-factor authentication feature on PUBG MOBILE. Since you are logging in with an unrecognized device, you need to enter a verification code sent to the linked phone number, regardless of which login method you use.

low lance
low lance
proper shard
#

@celest shadow how do i send the chocolate box in pubgm

celest shadow
low lance
celest shadow
celest shadow
vale blade
#

Hello, so I had my old pubg account linked to Twitter, and I stopped using Twitter so I got rid of my account forgetting my pubg was linked to it.. and have no memory of the log in of my account, and my Twitter is perm gone now. Please help/advise

cyan citrus
#

If you only had one login method connected to the game, it may not possible to retrieve your PUBG MOBILE account without gaining access to your social media account, @vale blade. You can contact the Twitter's customer service for further assistance. Your other option is to create a new account and continue playing the game.

proper shard
cyan citrus
fathom void
storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fathom void. You can also submit a report in #old in compliance with the channel's pinned instructions.

keen dock
#

May I get assistance from an admin please?

night cloak
#

What is the best way(except challenges ) to get these spider man points ?

cyan citrus
celest shadow
keen dock
# cyan citrus How can we help you?

@summer crow and I were trying to do a clan tryout with someone who is in ace tier in NA squads (recruiters were all ace or above). Tryoutee then switched servers to EU, where he is diamond in squads. We attempted to match in NA squads for the tryout (where he is ace), but it still said tier incompatible.

night cloak
#

Hey,I have shifted to UAE and I'm no longer living in India..So is it possible for my acc to get transfer to PUBG Global from BGMI..As I'm facing ping issues and all my friends are playing global....Waiting for your reply...

#

@lime juniper What should I do??

vale blade
#

@cyan citrus ok, so I did have an Gmail, the only issue is I don't know which Gmail it is, if I can know the Gmail Is can figure out the password

mortal thicket
#

Hi

quiet valve
#

i have gameloop 7.1 emulater can i play with my friend who is on mobile ???

night cloak
#

@quiet valve Yes you can bro..

cyan citrus
quiet valve
night cloak
#

Mixed bro..

#

But maximum will be of mobile players only..

quiet valve
#

ok thanks

night cloak
#

Welcome....

quiet valve
blazing lark
#

the best..chiken diner

night cloak
#

You might get banned..

cyan citrus
quiet valve
cyan citrus
#

Not sure, we do not provide assistance for emulators, @quiet valve. As it is not recommended, you should only use Gameloop.

mortal thicket
#

Hello, my account was banned for ten years by mistake. Please help with this and I have not done any violation. This is my game ID 5238943329

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @mortal thicket.

vale blade
#

Is there a way y'all can look up the Gmail for a specific pubg account?

ivory ice
#

Hello. Bouns challange is open now,but where can i get these tickets

cyan citrus
summer crow
ivory ice
night cloak
#

Pubg mobile support ignore me more than 4-5 months dont answer and not close tickets! What i can do?

static prism
#

Good evening

cyan citrus
cyan citrus
frail frigate
#

5464170420 My account got banned, I've been playing for 3 years, please someone support me

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @frail frigate.

cyan citrus
night cloak
#

They not even lose these tickets usually 30-60 days but jts like 4-5 months now

cyan citrus
#

Again, not something we can help with. We are not affiliated with the customer service.

fierce night
#

Hi , is it true that accs banned for 10 years will back ?

#

or it just fake clickpaid videos?

#

no one to answer 🙂

vagrant tulip
fierce night
#

always fake news dam i never get my acc back

#

i don't play this useless game anymore tough stpd system

night cloak
#

How Can i get this bike in game

devout breach
#

hacking*

ornate grail
#

Hello I'm using ipad pro 2021 12.9 inch, when i open the microphone the volume of the game is very low how to fix this?

silk mountain
#

5269187414 iam not a hacker plz help me 😩

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @silk mountain.

cyan citrus
cyan citrus
ornate grail
#

Today is my first day using headphones on my ipad

cyan citrus
inner moss
cosmic kelp
#

<@&481161015728406538>

celest shadow
# cosmic kelp <@&481161015728406538>

Please only use the moderator role mention for server-related emergencies. If you have an inquiry or issue related to PUBG MOBILE, please send your question with as much detail as possible.

cosmic kelp
#

Ok sorry

#

Can you tell me when is my phone going to come

#

Hello

celest shadow
night cloak
cyan citrus
#

No information regarding this, @night cloak.

silk meteor
#

I need any Arabic admin plz

outer zinc
#

I want to create a unban request

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @outer zinc.

cyan citrus
silk meteor
#

Ok my account has banned but I don't use any hacks

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @silk meteor.

odd citrus
#

Hi, I can’t make in game purchases. I get ‘error code 1138’. How can I fix it?

cyan citrus
#

Can you please share a screenshot of the issue you are facing, @odd citrus?

odd citrus
cyan citrus
#

Please contact the customer service in-game for further assistance with this, @odd citrus.

odd citrus
#

Well I can’t contact customer service because I can’t get a real person to talk. It’s all computer talking

cyan citrus
#

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to large number of requests every day. As we only provide community support through this platform, we will not be able to help with issues related to accounts or purchase-related issues, @odd citrus.

odd citrus
#

I tried everything to go through AI bu I couldn’t. I’ll try again. Thanks for your help

night cloak
#

The game's internal email has been hacked The intruder is messing with it I want to unlink as soon as possible I have contacted the support inside the game and there is no solution. All the proofs I have Reply from support Incorrect game registration date And I don't remember anyone else. I am very upset because my account is not easy and I am a person who loves the game of PUBG

cyan citrus
#

Please contact the customer service in-game for further assistance with compromised accounts, @night cloak.

balmy jackal
#

I am in crown 2 and the name tag for crown in C2S4 is still not unlocked. Am I missing something?

devout ginkgo
#

What exact time is new event?

cyan citrus
balmy jackal
#

hmm ok

cyan citrus
gaunt flare
#

Hello, I was banned for no reason, I did not break any rules, you can check the ID 5286106620

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @gaunt flare.

ember gyro
#

Hello I want to talk to you

storm flumeBOT
#

Please do not use languages other than English, @timber trail. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

ember gyro
#

I did not cheat, I am an honest player and I was banned unjustly. I want to file an appeal against this. Look at my information. I am a weak player. So how do I play hacker? I am not dwarfed by this.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @ember gyro.

tawdry canyon
#

Trying to report a player with offensive language in their Username.

deft terrace
#

Hello

#

I need help any one?

#

@static sleet

devout ginkgo
#

Is Spider-Man leaving?

hoary breach
#

Hello

sterile radish
#

I will like to report a hacker with proof

hoary breach
#

@polar marsh I want to unblock my account

#

@polar marsh Hello my name is(『RIP』๛3MR) my game ID(5640362733) my account was banned in the game for 10 years (3650) days, until 2031, my account was banned for this period and I did not make a mistake, did not use any third-party software, or Any unethical in-game order, I got banned by mistake and I hope to get my account working again please.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @hoary breach.

tight vortex
#

'urid taghayur alsiyrfar alkhasi bik ean tariq alkhata

twilit imp
#

Hello,my name is ChericYT,my account was banned,idk why,but i don't have a my email and phone,please unlock my account

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @twilit imp.

modern burrow
#

when the new update will come

devout ginkgo
#

Spider man is gone

tall iris
#

hello pubg mobile 05.05.2021 03.16 I was banned for 10 years. but I didn't use cheats in the game, I was watching a movie, vpn was on, I forgot to turn it off. I didn't use any cheats. I stayed away from the game I love to play for 1 year. please help I am a fair player and always will be. Account ID: 5376212341

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tall iris.

night cloak
#

Hello
My Game ID : 5240609875
Why i have ban i was sleeping and i didn't open my account for about 24 h i didn't play with anyone to take a ban why why why why why

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

vague flame
#

I was in a solo match and it was spiderman mode and like what all the spiderwebs were gone and enemies started getting knocked in the middle of the match it went from event to no event and from solo to squad??? I wasted 20 min in a "squad match" before realizing

onyx urchin
#

#questions i have a question 🙋‍♂️ I can’t buy ucs from store because it tells me that my account may be at risk. Please help me ! Thanks !

wheat swift
#

hello,
I got banned for no reason. can anyone tell me why I got banned?!
Game ID: 5267886641

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @wheat swift.

livid arrow
#

Hello I won a phone one plus 9 in the previous event they sended me an email they need tax is it safe because I need to include my SNN too is it safe

tribal vine
#

welcome
My game ID: 5332637885
Why was I banned because I was sleeping at the time of the ban and almost did not violate any rules or laws of user agreements I would like to respond quickly because I need the account and please help me because I am persecuted
And thanks for any case

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tribal vine.

livid arrow
#

@lime juniper can you help me

#

Pls massage me it's says I can't text you in dms

alpine rampart
#

hi

onyx urchin
#

I need help please it won’t let me buy ucs

alpine rampart
#

hi i need help please

#

@cyan citrus hii i need help please

thin halo
#

@alpine rampart Please state your issue.

alpine rampart
#

@thin halo hello my name is 卐fuhrer
the game has been banned without warming and without cause and i have not violated the terms and conditions of the game and i hope that my account will be returned and solve the problem
this my account id 561475872

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @alpine rampart.

livid arrow
#

Can you explain more @lime juniper about how to verify pls dm me

#

Because I can't send massage @lime juniper

fringe hound
#

when is the update

livid arrow
#

Bro why am I banned at the community channel

night cloak
#

Is Jjk collab released?

faint fog
#

Hello. my account was banned by mistake! I have not used any modifications in the game! Please help! Here is my ID: 5281929864 nickname: gbsDONATER2020

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @faint fog.

sick moat
#

My account id: 5149011560 was stolen. Would appreciate if someone can help me out . Thanks 🙏

onyx urchin
#

Can someone help me with this issue

scarlet patrol
#

Peace be upon you, my brothers. I wanted to know if they did an update for the anime?

cerulean scroll
muted drum
#

I want to report a player in violation and I have a video as evidence
Where can I upload the video and report it?

wispy crow
#

today we will receive Game Update On Playstore or Ingame???

hallow abyss
#

Hello

#

Iam playing on PUBG KR and the new event didn't arrive

#

What shall i do

hallow abyss
storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @hallow abyss.

cosmic kelp
#

Hello

#

Can someone help me

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cosmic kelp. Remember to read through #faq before asking questions in the support channels.

shell trench
#

hello how can i apeal my acc that probably is a false ban

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @shell trench.

cosmic kelp
#

Can someone tell me when is my phone coming

feral forge
cosmic kelp
feral forge
fathom void
velvet bridge
#

can anyone help me?!
My account has been banned yesterday and I hadn't done anything for violation of agreement
when I clicked details
I see what in the photo

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @velvet bridge.

dim swan
visual narwhal
#

Does anyone know why that is so in making a custom room for scrimms or tournament's. It can only be limited to 16 teams only. But when you reach it at its maximum capacity or 70+ teams, it the custom room becomes lag. Does this also apply to major tournaments? or is it a bug?

gray cosmos
#

New mode jujutsu kaisen is not showing on my device while all my friends got it…

cursive pulsar
#

What are the advantages of Jujutsu Kaisen event in livik map?

onyx urchin
#

Help me on this problem please

inland zenith
#

I BELIEVE I CAN FLY

#

I BELIEVE I CAN TOUCH THE SKY

fathom pilot
#

Can anybody help me to fix this problem?

crimson cedar
#

Can anyone help me with this ,i got banned yesterday for violating the terms and conditions.
I have never used any cheats and i really hate cheaters and hackers.
I really cant believe this happening...the support gives nothing,i came to conclusion maybe this from pubgm emulator ? But even that i have it downloaded fromt the official website! i dont know what else can i do.At least if this gameloop has issues ,issue a warning not 10 years offtime!!This is so unfair and against every logic.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @crimson cedar.

storm flumeBOT
#

Please avoid going off-topic, @inland zenith and @fathom pilot. You may have unrelated conversations in #chat.

#

Please contact the customer service for further assistance, @onyx urchin. Refer to subpoint 5.4 in #faq for further information.

#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @inland zenith. You can also submit a report in #old in compliance with the channel's pinned instructions.

somber gust
somber gust
somber gust
cyan citrus
#

As we only provide community support through this platform, we will unfortunately not be able to help you with compromised accounts in any way, @somber gust. As for the customer service, you will need to record your issue through AI and select the available options accordingly to connect with a customer service representative.

cyan citrus
night cloak
#

Need support to report a glitch regarding achievement.

cyan citrus
# fathom pilot Yes

Please try to clear data of Google Play services and remove your email and log into the game again.

somber gust
cyan citrus
cyan citrus
dense cove
#

@cyan citrus Pubg mobile have many languages voice pack ,
But pubg mobile don't have any Bangladeshi voice pack 💔 . In future any Bangladeshi voice pack come in PUBG mobile ?

cyan citrus
#

No information regarding this, @dense cove. You may provide your feedback about that through #old or contact your regional community.

night cloak
#

There is an achievement called thread from above. It says to land in 8 following locations. But in Miramar I landed perfectly more than 20 times, but the achievement didn't count on record. Later on I went to youtube and search for solution, found many people who are facing the same issue. Is it a glitch or what?

cyan citrus
#

Could that be possible for you to record the gameplay of you landing on that location and returning into lobby and open the achievement again, @night cloak? You can send the video recording here or upload it to YouTube.

night cloak
cyan citrus
#

Is that your own recording, @night cloak?

night cloak
#

so ive been not on for quit the time now i cant play ranked with my friend bc the tiers dont match so do i accually need to rank up alone? do i get match with gold III players or how does this new system work?

#

no

night cloak
cyan citrus
#

Could that be possible for you to make a video recording yourself, @night cloak?

cyan citrus
night cloak
cyan citrus
#

You are most welcome, @fathom pilot. Please do come back again, should you have any other concerns.

fathom pilot
#

Okay

night cloak
#

guess thats the point where ill drop the game finally thanks for all the service this support has given me up till now ^^

#

hello can someone help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

wind cypress
#

Уже второй раз забанили по ошибке, разбаньте мой аккаунт. Я не смогу выполнить рп миссии
Banned for the second time by mistake, unban my account. I won't be able to complete rp missions

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @wind cypress.

night cloak
#

These people are having the same trouble

cyan citrus
night cloak
thick radish
#

@cyan citrus i contacted Custom service through help button in the login page ,, without log in any account
They will reply ? Or should i log in ?

cyan citrus
#

They will reply through the login menu as well, @thick radish.

night cloak
#

One more question. When vending machine will be available in Miramar???

cobalt compass
#

Hey event JuJutsu should be coming in (Arabic contrary) today 15 February but we not found event there.

plush badger
#

Plz Join my group

cyan citrus
cyan citrus
storm flumeBOT
#

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @plush badger.

thick radish
cyan citrus
#

Yes, it may take some time due to enormous number of requests every day, @thick radish.

flat moat
#

is there any one from pubg here

#

i have idea for event it can bring pubg somewhere else

cyan citrus
#

Regarding any feedback you have about the game, please feel free to use the #old channel, @flat moat. The community team will review all the messages there from time to time.

storm flumeBOT
#

Please do not use languages other than English, @tight vortex. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

stuck kraken
#

I am the publisher. I spent about 5 thousand dollars on my character. My tablet is huwaie mate pad pro . There are no google play services. I downloaded pubg Apk from Google, entered and my account was banned. From you I'm asking for help. Are you interested, can you review? Pubg id : 5134544970

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @stuck kraken.

night cloak
#

Where can I report someone for extreme vulgar language?

#

Spoiler: N word spam

cyan citrus
#

Please report them directly through in-game report feature or using the built-in report feature for chats, @night cloak.

night cloak
#

I left the range. Am I still able to report him?

#

And he's blocked me I think

cyan citrus
#

Yes, if you have the user identification of the player, you can still report him directly through in-game report feature via friend seacrh and basic info in their profile section, @night cloak.

brave wolf
#

DoYouLikePooPo

night cloak
#

Ohh I see

#

Will do, ty

cyan citrus
#

You are welcome.

icy osprey
#

Daily

night cloak
#

I am convinced reporting does nothing at all. This is the same response I got when reporting 2 team killers.

#

Why does it say "the player has not cheated" when I didn't even report them for cheating. I reported him for vulgar language

storm flumeBOT
#

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @night cloak.

quartz bobcat
#

im number 79 in my country for grnadier, but I dont have the title. whats up?

cyan citrus
#

When did you get in the regional rankings, @quartz bobcat?

fathom void
#

@cyan citrus still freeze..😰

quartz bobcat
#

also, does molotov, sticky bomb contribute towards grenade kill for the regional grenadier rank? or is it strictly frag grenade

chilly nexus
#

Hello my name is『KR』7amoo My account inthe game has been banded without warning and without cause and I have not violated terms and conditions of the game and I hope that my account will be returned and removed form it this my account ID 5329850053

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @chilly nexus.

desert yew
#

Is it safe to play pubg 32 bit version?

cyan citrus
# quartz bobcat today

Regional titles are given every Monday around 01:00 UTC, so you will receive the title next Monday if you maintain to be in the regional rankings.

cyan citrus
#

You are welcome, @quartz bobcat.

cyan citrus
cyan citrus
quartz bobcat
#

does molotov count as grenadier for the regional ranking

#

same for sticky bomb

desert yew
#

As pubg is banned in India so

cyan citrus
#

Those are not recommended, so please download the game only from Play/App store or official website, @desert yew.

https://www.pubgmobile.com/.

desert yew
#

But playstore version needs to be connected with vpn to play

cyan citrus
#

What is your country, @desert yew?

desert yew
cyan citrus
#

If the game is not available in your region, this is not something we can help with, @desert yew. You may play your own regional game.

desert yew
cyan citrus
#

You are welcome, @desert yew.

quartz bobcat
#

does molotov count as grenadier for the regional ranking
same for sticky bomb or is it just frag grenad

desert yew
#

As they are throwables

#

And still you want to confirm then go n kill 1 with molotov and check in ranking... Your kill Counts increases or not

night cloak
cyan citrus
night cloak
cyan citrus
#

Got it! Thank you, @night cloak.

night cloak
#

Hi, I have issue in my login
It says your account has been banned when I switched my account

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

frank heart
#

How do I know this? 🙄

mortal apex
# frank heart How do I know this? 🙄

You may try to recover your registration date through the payments made with Play Store. Otherwise, you can use the date of when you have linked your first Social media in your account.

frank heart
mortal apex
frank heart
#

@mortal apex My Keyboard went like this bruh

#

How do I fix it?

mortal apex
frank heart
mortal apex
mortal apex
frank heart
#

How isn’t this valid? @mortal apex

royal rain
#

6DYRFNNE

mortal apex
frank heart
frank heart
#

I clicked on it and then I needed to choose lol

#

In the last 3 months I made only 2 purchases

mortal apex
frank heart
#

Idh receipt for that xD

#

But I have some others which are done by me through App Store

mortal apex
keen shard
#

@mortal apex its lamborginhi skin comming in pubg mobile? if yes when?

frank heart
#

How do I upload pic?

mortal apex
frank heart
cyan citrus
cyan citrus
#

Enter the message during your conversation and send and check again if the option to attach files will be available on bottom-left, @frank heart.

frank heart
#

Aight

mortal apex
mortal apex
#

Awesome!

frank heart
cyan citrus
#

You are most welcome, @frank heart.

frank heart
#

Now I hope they unlink the email 💀

#

The hacker changing my server and spending uc ;-;

azure skiff
#

Hlo @cyan citrus I changed my region in US but my ms is too high 200/100ping

cyan citrus
#

What is your country, @azure skiff?

azure skiff
#

India

#

?

white canopy
#

upgrading this means I'll get the rewards permanent?

cyan citrus
# azure skiff India

You are playing in non-regional server, so you will of course have higher latency than usual. This is not something we can help with.

cyan citrus
white canopy
azure skiff
#

Then can i use VPN

azure skiff
cyan citrus
#

VPN usage is not recommended and may put your account at risk of getting suspended, @azure skiff. Also, the game is not available in your region, so we will not be able to help you with this.

cyan citrus
white canopy
#

Thankyou!

cyan citrus
#

You are welcome!

azure skiff
#

Ok @cyan citrus thanks

cyan citrus
#

You are welcome.

edgy walrus
#

let me in

#

why is the wall like this

#

and how do i go inside the another side of this

calm delta
#

<@&481161015728406538> PUBG is lagging very much and not even I use wifi also and repair the game but it's also laggy i have reinstall but now also it's lagging 😡😡 Fix it @lime juniper

cyan citrus
#

Please do not mention the moderator role unless there is an exigency or emergency related to this Discord server, @calm delta. For your issue, please mention your device.

calm delta
bronze idol
#

In the investigators section, when trying to collect daily and weekly achievements is says 'system busy'. been saying this for 3 days or so.

wet tiger
#

Why new update isn't available for me

#

@cyan citrus

cyan citrus
#

What is your country, @wet tiger?

wet tiger
modest quartz
#

help from staff please

wet tiger
modest quartz
#

help from staff please

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @modest quartz. Remember to read through #faq before asking questions in the support channels.

modest quartz
#

it let me purchase rp mission cards with real money and then told me it's frozen and i can't use them after purchase. i want my uc back.

cyan citrus
wet tiger
wet tiger
#

It's available on room

sullen lion
#

can someone send a screenshot of the event calendar???

modest quartz
#

For jujutsu kaisen

#

?