questions

[night cloak]

midasbuy

something's weird

[wild bronze]

My 8x8 expert archievement is stuck, anyone else hving this issue?

[celest shadow]

Did you access it through https://www.pubgmobile.com/pay? I do not remember it looking like that.

[night cloak]

yes

it send me to midasbuy

[celest shadow]

We have forwarded this issue to be looked into. Please submit a report of your own in #old and include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Issue Description
▫️ Screenshot/Video Recording

[celest shadow]

Sorry, I am not very familiar with that version of the website. You can contact Midasbuy support at [e-mail] for assistance.

[cyan citrus]

The issue has already been forwarded. Meanwhile, please feel free to report it through #old in compliance with the channel's pinned instructions.

[celest shadow]

The usernames have been reset and the accounts have been suspended. Thank you for the report.

[cyan citrus]

Hello, @keen karma! If you are still facing the same issue in the achievement rankings, please try to complete a new achievement and see if it will make any difference.

[night cloak]

It will take him few days as best game per day only counts towards it

[silver rock]

can any mod help me in dms

i dont want to get muted here

[cyan citrus]

You will only be muted if you ask about an account suspension, @silver rock. If this is not related to an account suspension, please feel free to ask it here.

[night cloak]

bro 😭

[sturdy escarp]

Why my achievement on new map glitched?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sturdy escarp. You can also submit a report in #old in compliance with the channel's pinned instructions.

[crisp venture]

@celest shadow what to do hacker has linked his number in my account and enabled 2-step verification by which whenever i try to login it sends a SMS code to hacker number so how to contact customer support through hacked account.I have all the purchase receipt total of 937$.Help me please i am tired of hearing same messages again and again

[faint umbra]

Y it isnt increasing?

[cyan citrus]

The issue with the new achievement mission has already been forwarded and we will let you know when we get more information, @keen karma and @faint umbra. Meanwhile, please feel free to report it through #old in compliance with the channel's pinned instructions.

[cyan citrus]

This was an official response, so you will need to complete a new achievement and let us know if you will still face the same issue. Your frustration is comprehensible, but when it comes to community support, we ask for you to have a little patience, @keen karma.

Please wait until we get a response for 8V8 Expert achievement, @keen karma.

[normal fulcrum]

Can using voice changer lead to account ban?

[rapid hornet]

Wtf I can’t get in a match

I’ve done that

[cyan citrus]

Maybe this can clear up some of the things for you. We are not customer service, we only provide community support through this platform. Still, we forwarded your issue and ask you to please wait patiently, @keen karma. I have asked you to wait until we get a response for the newest achievement mission, so please wait patiently.

We got a response a from the community team that they are working on the latest achievement mission, so you can try to complete it at another time, @keen karma. Thank you for your patience. Also, please avoid instigating arguments in this channel. For any feedback you have about the game, please feel free to use the #old channel.

We don't have any further information regarding this. We will surely let you know when we do. Now, please wait patiently and feel free to use #chat for general discussions.

For any feedback about the game, feel free to use #old channel. For general conversations, you can always use #chat. This channel is neither meant for feedback nor discussions, @civic pivot.

[storm flume]

Please avoid going off-topic, @civic pivot. You may have unrelated conversations in #chat.

We are unable to provide assistance if you do not ask a question or state a problem, @civic pivot. Remember to read through #faq before asking questions in the support channels.

[chrome swallow]

What if someone link second step verification on your account

How can you get back in🧐

[cyan citrus]

For compromised accounts, please contact the customer service in-game for further assistance, @chrome swallow.

[chrome swallow]

Ok

How long does it takes

This is really important

[cyan citrus]

I have already answered you for the same issue, @keen karma.

[green agate]

Hey there, for one please do not spam profanities. You should have your rank restored in a timely manner.

[balmy jackal]

hello, Please some Mod take this message to pubg devs. A single special character is counted as 2 when creating name. This makes it impossible to name creatively. Max allowed characters are 14. we are allowed to enter only 7 special. please take this into account.

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @balmy jackal.

[balmy jackal]

no one cares there

lol

[tardy tide]

I’m really not sure about which channel is the best for this but I will submit this here as well. About the Global Arms design contest, I took a leap of faith and I submitted one of my gun designs after the UTC deadline and it was accepted, but it’s in the wrong category. Weirdly the other gun design I submitted before the deadline is not there. Can these issues be fixed ASAP?

[cyan citrus]

Can you please try to complete the 8v8 Expert achievement now?

[cyan citrus]

Please try again now.

[heavy vortex]

That just solves the problem for a day lol

come up with something better 🐒

guess there are new devs now and they're finally working on something progressive like ending the game

[cinder jewel]

hello, is there a limit of the RP mission? It is 4 weeks and the mission is frozen

[cyan citrus]

You can try to send your concern in the #copyright channel, include all the details along with screenshots if possible and wait patiently for a response from the community team.

[crisp venture]

@cyan citrus can you please see my above text i need reply.

[tardy tide]

Thank you so much

[cyan citrus]

Yes, there is limit to complete weekly missions.

[cyan citrus]

You are most welcome.

[cyan citrus]

As mentioned earlier, we will not be able to help you with compromised accounts in any way. Please refer to that response from the customer service and avoid repeating the same questions here related to compromised accounts.

[cinder jewel]

Lots of people complain about it

[cyan citrus]

Please feel free to provide your feedback about the new changes in the Royale Pass through #old, @cinder jewel.

[tardy crescent]

Hey me again with old conversation. Is it available right now?

[loud vortex]

I got banned for " Download the game from unofficial sorce " ( 10 years ) and that's not true I download it from the store so can u help me with that?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @loud vortex.

[analog fable]

when will the next UC Station event be held?

[cyan citrus]

No information regarding this, @analog fable.

[late epoch]

Hello everyone

✋🏻✋🏻

[cyan citrus]

Hello! How can we help you, @late epoch?

[late epoch]

Yes actually i have a problem with my account

Cloud you help me with it

[cyan citrus]

Please add more details about the issue you are facing, @late epoch.

[late epoch]

I got this message in my account

[crisp venture]

@late epoch same problem no solution here bro.Contact pubg customer support 🥲

[late epoch]

Ik

Ok

Thanks

[crisp venture]

@late epoch can you open your account?

[late epoch]

No its asking me could from a phone number i dont have it

Code *

[crisp venture]

Or when you try to login with other social media or email do you see the same thing Sms going to this number?

[late epoch]

Yes the same problem

From twitter and Game Center and gmail

I am for 3 days i could not understand the problem

[crisp venture]

@late epoch Ah same issue bro please see my message above what stupid reply i get from pubg support when ever i mail them.After having all the payment receipt still they act like a dumb

[faint umbra]

Lemme c

[late epoch]

So what is the solution for it

Is there not a solution

[crisp venture]

@late epoch its means hacker or scammer has linked his number in your id and enabled 2-step verification by which you cant open your account till the time you provide the code going to that number.If you have first payment of your account and 3month old hope you can get your id back

[wet whale]

bro

wats wrong with matching

[crisp venture]

@late epoch once click on change verification method and provide the image what you see so that i can confirm you are having same issue like me bro

[late epoch]

I already do all those things and i send them but they keep telling me you should know the real date when you created pubg account and I could not find it its actually 3 years until now

[crisp venture]

@late epoch Umm which social media you linked first when you installed the game ?

[late epoch]

Someone is playing and changing my account i just checked now even my name he changed it

It was the face book but I already removed it long time before

If any one could help me with this issue please i am waiting for u

[crisp venture]

@late epoch Bro come in personal chat as we are having same issuw

[late epoch]

Ok no problem

[simple epoch]

What is this offer? Can anybody explain?

[cyan citrus]

When making purchases, you will get an exclusive bonus of up to 6000 UC, @simple epoch. However, this is not guaranteed and you may get a random amount of bonus UC.

[calm frigate]

Hello, can I return in-game purchases?

[cyan citrus]

That's not possible, @calm frigate.

[calm frigate]

the purchase was not made by me, can I return the money somehow, and if I return it, will I block my account?

[cyan citrus]

Yes, forced refunding is not recommended and may result in penalties, @calm frigate.

[calm frigate]

how do i get my money back i need it urgently

[cyan citrus]

We will not be able to help you any further with this, @calm frigate. Please be extra careful next time.

[late epoch]

Form when pubg help center ask for account details

[crisp venture]

@cyan citrus why scammer in this server 😤

[still pebble]

What is the things i should do to increase my ratings points in classic games?

[cyan citrus]

This is scammer. Please do not share your personal information with anyone. Can you share the Discord user identification of this user?

[late epoch]

Error 403🛡#8733

Its here

[still pebble]

How can i know

[twilit ember]

Somebody please help me

[cyan citrus]

That user has already been suspended from the server. Please feel free to block the user.

[cyan citrus]

Hello! How can we help you?

[twilit ember]

I mistakenly change the server to south America im an asia server player i was doing a rank push but i mistakenly change server please help me get in my server 😕

[cyan citrus]

You will need to wait for the cool-down to be over. You cannot change your server before that, @twilit ember.

[still pebble]

Someone reply

[calm frigate]

And there are other admins who just wrote to me to complete the questionnaire and they will quickly answer me, is that true?

[cyan citrus]

You will need more survival time along with more kills to get better ranking points.

[cyan citrus]

Which admins?

[calm frigate]

Error 403

[cyan citrus]

Can you share a screenshot, @calm frigate?

[still pebble]

i mean is there anything else than survival and kills?

[cyan citrus]

No. The total rankings are calculated by combining the survival and kill points.

[still pebble]

okey ty

[cyan citrus]

You are welcome.

[cyan citrus]

The is a scammer that is impersonating the community team. Please do not trust such messages and block the user. Also, if the user is part of the server, you can report him through #discord along with their Discord user identification.

[safe salmon]

is there anyway to bl0ck people who arent in my friends list ? they are listed in my popularity and i want to remove them

[cyan citrus]

You can only block players that are in your friend list at the moment, @safe salmon. Please feel free to provide your feedback about that through #old.

[twilit ember]

Who is that error 403

Is an scammer?

??

[tulip summit]

i have one question that... when m8 group purchase perks coming out?

[celest shadow]

For account-related issues, you need to contact the in-game customer service for further assistance. Please understand that the moderation team on Discord is not affiliated with the customer service, hence we are unable to assist players with in-game account issues.

You can send your concern in regards to the two-factor authentication feature in #old.

[rancid geode]

Hey PUBG Mobile Moderators i have a weird problem in my game when i play TDM : Warehouse i get 56 - 60 ms , but when i play in Classic mode or anything else i get 200+ ms any solution

[celest shadow]

Have you tried applying via https://www.pubgmobile.com/cp/a20191127sssq/index.shtml recently?

[celest shadow]

Which device do you play on?

[faint umbra]

Ye ty achievement done

[cyan citrus]

You are most welcome, @faint umbra.

[celest shadow]

If someone claims to be a member of the community team or moderation team and they send you a message containing a suspicious link, please report them to us in #discord. This is a method of scamming players and we advise you to never share your e-mail address, password or any sensitive information with anyone.

Please also be advised that we do not ask players for their account credentials. For account-related issues, you can contact the in-game customer service for further assistance.

[night cloak]

My game is too laggy and choppy I want to fix the problem

My phone is A10(andriod)

[tardy crescent]

Yes. But no response. I didn't apply for it yet.

Btw, does it support lighter version too?

[celest shadow]

Usually a few days before the current Royale Pass ends. You may keep an eye out for the in-game event to be available.

[tulip summit]

i dont have time

that why i was asking

[celest shadow]

Feel free to submit a report of your issue in #old. A video recording for both instances will be helpful.

[night cloak]

.

[celest shadow]

Did you mean PUBG MOBILE LITE?

[celest shadow]

Please refer to subpoint 4.6 in #faq for possible solutions to your issue.

[tardy crescent]

Yes

[celest shadow]

No, it is only for PUBG MOBILE.

[twilit ember]

Who is that error403

[celest shadow]

Please refer to my previous message regarding this, @twilit ember.

[tardy crescent]

Ok... Thank you. (Maybe our manager didn't apply in the right way that's why got rejected.)

Can we apply again?

[wet whale]

let me check

[celest shadow]

If you swipe left and open the online list, Error 403 is listed as our community manager. However, they will not randomly message you (with a link) with the attempt to assist you with an issue.

[twilit ember]

How can i directly contact to pubg team for server change

[celest shadow]

Sure.

[celest shadow]

You will need to wait for the 60-day cooldown before you can switch to another server.

[tardy crescent]

Is there have any Esports email address for SA, as there are SA Esports social handles already?

[twilit ember]

I was pushing a rank in asia server what should i do now?😕

[celest shadow]

I am not sure. Maybe you can try asking in the regional Discord server?

[twilit ember]

Error message me and gave the link to fill a form

[celest shadow]

Your only option is to wait patiently for the cooldown to end. We hope you understand.

[twilit ember]

How can i get into that

[celest shadow]

That is not Error 403 and you should never share your e-mail address or password with anyone.

[tardy crescent]

Maybe...

[e-mail]

Is global Esports team. Am I right?

[twilit ember]

You are also right but the team can help me to reach in my previous server

[celest shadow]

Yes, this is the new e-mail address.

[tardy crescent]

Ummm. Thank you Piston ❤️. Have a good day/night 🙂

[celest shadow]

Unfortunately, no. Before you switch to another server, a confirmation message will appear informing you that there will be a 60-day cooldown before you are allowed to switch to a different server.

[rancid geode]

Okay sure

[twilit ember]

The message me in WhatsApp and said we will change your server

Can post a conversation over here

[celest shadow]

You must wait for the cooldown, there is no other way. Anyone claiming that they can help you with this is a potential risk of scam, therefore you should not trust them and consider blocking them for your own good and safety. Please be advised that only the in-game customer service can assist with account-related issues, no one else can.

[twilit ember]

They didn't respond what problem im facing

Can i remove device login from pubg?

[celest shadow]

You are not facing an issue. Please wait patiently for the cooldown.

[celest shadow]

Can you please elaborate on this?

[scenic arch]

they don't keep it on purpose in metro royale

I want to report

[cyan citrus]

Glad to hear that, @keen karma! We are always trying to help as much as we can. Please do come back again, should you require assistance regarding something else.

[twilit ember]

Yes sure i was facing a problem on my server issue i tried to reach out to pubg team i try to contact a customer service but i didn't get response after commenting on a pubgmobil page about a problem i got a message form an unknown user to contact in discord server after that i join the server and i get into it and the i said about a problem that i was facing and unknown user send me request over here named error 403 and ask me to fill the form to directly contact to tencent support team and i fill the form and i got a msg in my WhatsApp for to get access on my account i gave them and when i saw that they are scammer and suddenly get changed my everything and when i log in pubg there is two devices active one is mine and another was of Xiaomi

[versed egret]

Hello everyone please please someone help me I can’t use SMG &Shotgun When I shoting enimy my character returned thanks for helping me

[scenic arch]

@cyan citrus Where can I report people who didn't keep me on the metro royale on purpose

[cyan citrus]

For any inequitable behavior, please report players directly through in-game report feature, @scenic arch.

[scenic arch]

I do but nothing happens to them

They're cursing at me, they're taking my stuff

[cyan citrus]

Appropriate action will be taken upon the verification of inequitable behavior, @scenic arch. Unfortunately, this is not something we can help with through the community.

[scenic arch]

this man is trying to trick me

[versed egret]

☹️

[thin dagger]

Я изменил пароль почты , но кто-то привязал свой номер и я не могу войти в аккаунт, что делать?

[pallid mango]

Hello pubg team
Is this event over?

[narrow elk]

No

[pallid mango]

Then where can I get?

[storm flume]

Please do not use languages other than English, @icy vector. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[icy vector]

Hello, who can help me. I didn't play for 4 months because my mail was hacked. Now I have restored access to the mail. I go to pubg and found a ban for making changes to the game process. How can I get my account back? I have never used anything forbidden.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @icy vector.

[reef acorn]

Hello

[subtle wadi]

Pubg should remove the tier system to play with squads or duo together. It's dumb

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @subtle wadi.

[cyan citrus]

Hello! How can we help you?

[still pebble]

Help

[teal storm]

I hope if someone knows how to speak to me in Arabic, he can contact me because I don't like you at all

[reef acorn]

Why?

[teal storm]

My account has been hacked and the server has changed from Europe to North and South America and I want to help bring a server back to Europe now my ringing, which I don't know, I don't know how to play the game

[still pebble]

8v8 isn't downloading for me i tried routine repair nothing worked

help please

[still pebble]

Join pubg mobile mena discord server you will find ppl speaking arabic there

[teal storm]

I want someone to help me to help me

[still pebble]

They can help You if you wanna speak arabic

[teal storm]

For a minute, I can log into the Arabic server

[still pebble]

I will send you the link in dms

[teal storm]

Okay

[still pebble]

please

[fast storm]

How can i get my account deleted faster

[severe pilot]

I did not receive UC on my account, donated 120 UC (2 dollars)

[still pebble]

@celest shadow

[cyan citrus]

For some cases, it may take some time to transfer the UC to your account. If you do not receive the UC in a reasonable time span, that is 12-24 hours, please contact the customer service in-game for further assistance.

[still pebble]

.

I faced this issue on pc

not phone

[late epoch]

Guys how could i know the date of pubg account registration

[feral forge]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this, @late epoch:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements. (This method only works when you have linked a login method to your game account on the very first day you created your game account)

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Appstore or Google Play Store.

[waxen bear]

Hello PUBG team i need help, i I tried to do this achievement and i have proof 4 clear head shot more that 50m away no missed shot all clear but i didn't get it, wth i playd 3 weeks to complet this please help me🙏🏼😢( solo, ranked, diamond V)

[olive dove]

It has to be 3 headshots 3 kills.
So for example, if you used 2 headshots or more to kill a single player, then you failed to complete achievement .

Thank you for the update, will share your concern with the community team. One of the moderation team will get back to you once we receive a response.

[night cloak]

i want to report about a bad behavior from a team mate

where i should report

[olive dove]

In game is the most efficient way to report an abusive behavior from a teammate.

[night cloak]

i have a video proof that he did a bad behavior in the game

[olive dove]

Your only option is to report him in-game, your report will be verified based on the game play data.

[night cloak]

i have video not screen shot

anyway thank you

[unborn bone]

My brother has changed the server to North America and the ping is high in the repository

[olive dove]

Your only option is to wait for the cooldown period.

[unborn bone]

@olive dove Do I stay for two months without playing is this a solution??

[jagged lion]

I want to report someone doing a Stream Snap

[olive dove]

You have so many options to choose from if you want to play. However, your account server has changed and there is no wqy to revert this process.

[olive dove]

Such report should be submitted in-game.

[unborn bone]

@olive dove Can you raise my problem to support, I believe there is a solution

[olive dove]

This is a community support channel, you can contact in-game customer support for account related issues. Refer to #faq 5.4 for further details.

[unborn bone]

@olive dove

Can you talk to me private

[flat flame]

hey support why foot steps and shooting in arena and tdm is muted is gluitch not going to be fixed its been 2 season ago -,-

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @flat flame. You can also submit a report in #old in compliance with the channel's pinned instructions.

[olive dove]

Regarding?

[unborn bone]

@olive dove Can I restore my server progress in Europe and transfer it to North America

[olive dove]

Unfortunately, you can not.
You have to start from the current tier of your new server (North America).

[maiden bone]

Question, so i have 50 merit...and i cant play solo to regain my 100 merit why?

@olive dove

[unborn bone]

No problem with that, send the server back to Europe and execute me, I will continue my progress

[olive dove]

What prevents you from playing solo?

[maiden bone]

Should i send a ss?

[olive dove]

Sure.

[maiden bone]

That pops up when i try to start.

Solo TPP.

[olive dove]

Could you please try to match in the unranked mode?

[maiden bone]

Will do.

Unranked worked.

Its only Ranked...which i have the problem in apparently.

[olive dove]

Increase your merit and you will be able to match in the ranked mode again, good luck.

[maiden bone]

Appreciate it.

Have a blessed day further.

[olive dove]

Likewise, cheers!

[trail hollow]

someone can ban this guy ? @night cloak i can't understand why nobody has already done it, i advise you to start a discussion with one of the administrators of the official french server, he has been banned several times for trolling, hate speech, insults, racism, he has nothing to do in such a beautiful community.
i don't hide my displeasure from you, i spawn on this server and see that it is attacking our friend Livai, who by the way works for the french community.
we are dealing with harassment, a new thing on Mr Pharon's CV

hopefully the moderation team will see my message and try to fix the problem, have a nice evening

[storm flume]

Please do not use languages other than English, @tame marlin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tame marlin]

I have a very big problem with the account and I need help please... I am a known tiktoker, I hope someone can help@olive dove

[olive dove]

Please state your issue.

[trail hollow]

toxic anyway that’s the pubgm community

@celest shadow

[tame marlin]

Someone hacked my account and he linked my account with his number.... Idk what i can do ... My account price is close to $2000
I have everything about my account but I can't login please help🤦🤦🤦

[trail hollow]

will anyone ever do anything about it?

[olive dove]

@trail hollow this channel is meant to provide support for game related matters, please consider submitting your report either privately to a member of the moderation team or in #discord to be considered.

Now that you are aware of this, please consider removing your messages in here as they are not related.

@tame marlin , we can not help with accounts related issues. You have to contact in-game customer support and a customer agent will follow up with your case. For further details, please refer to #faq 5.4.

[trail hollow]

lmao you can nothing

have a nice night

[tame marlin]

Okay thanks

No one is answering me since yesterday🥲

[olive dove]

DM me a screenshot of your ticket with the customer support and I will guide you through the process and hopefully you will get a reply soon.

[night cloak]

U have an ingame support that tell you exactly the mail format that u need to send with every proof etc..

It takes about a month for the support to take care of your account and give it back fresh to you if everything is fine

[night cloak]

Just wait for the support to reply

It takes time

[olive dove]

Thank you for your help, @night cloak. Please let me assist him with his request.

[tame marlin]

So what i should do for now

[olive dove]

You should cancel this ticket and start a new one, be specific and mention your issue without unnecessary details. Your inquiry should be about your account being hacked and that you would like to request unlinking the hacked social media.

[tame marlin]

Sorry but how to cancel 🥲

[olive dove]

Do you have another device to use to log in to your account?

[unborn bone]

Hello, how do I find out the (internal) email address associated with my account

[cyan citrus]

There is no way to find it within the game, @unborn bone. You can try to find for the keyword ''PUBG MOBILE'' in your available emails.

[unborn bone]

@cyan citrus I just want to know the first letter of it, for example m******[e-mail]

[cyan citrus]

You may refer to my response again, @unborn bone. That's the only way you can find it out. You can try to contact the customer service in-game for further assistance with this.

[unborn bone]

I tried the first method and it didn't work and the support inside the game Abandoned house no response All the speakers are robot

[cyan citrus]

Unfortunately, we will not be able to help you any further with this, @unborn bone. Please be advised that it is your own responsibility to safeguard your login credentials.

[prime jolt]

Basically team killed me off the bat

I reported all 3

[wispy crow]

It's been Almost 3 Weeks but My Phone Number haven't Unlinked

[stable mauve]

what does it mean when it says "xxxxx is currently under safety observation and cannot be invited"? my friend can only play solo now, he is very skilled and frequently gets more than 10 kills a game. is this a result of many unverified reports?

[keen dock]

Anyone else notice an increase in lag with the 8x8? Don’t get me wrong, I love the new mode, I just teleport a bit whenever I shoot my gun lol

[vagrant tulip]

That's okay once the system is done with observing him he will be able to play normally.

[vagrant tulip]

Can you record a video and report that issues over there #old

[strange furnace]

why am I participating in the beta testing of Metro Royale ?

My gaming nickname is Ricardo96Milos

[steep chasm]

١

Hello, can someone help me, I have a problem with changing the country or region, knowing that I specified the European region when creating the account with errors, and I do not live within the European Union region

[twilit ember]

You need to wait for 60 days
As what they said i got a same problem but it cannot get solve i was ranking

[smoky shore]

first of all i am using translator. my problem is that within the game it wouldn't let me take 2 weapons and it bugged when taking them from the ground and I have test videos, where do I send them?

[steep chasm]

No, my problem is different from yours. I do not have the option to change the country at all because I chose the European region

[twilit ember]

You need to log out and you have to click on the repair options so you can now see that option available

[tawny flower]

Hi May I ask what’s with the RP mission getting frozen?? What’s this feature actually ya

[sharp flint]

hello I accidently lost my synergy with my friend because I unfriend accidently is there any way to return that synergy > <@&481161015728406538>

[night cloak]

Hello i want to change my region,I cannot change my region,it don't send me the code to change my region,can you help me ><@&481161015728406538>

[crisp venture]

Can anyone help me what they are mean to say @loud salmon

[long trellis]

What glitch is that? I cant see new premium creat and i cant send UC Cars to my friends why i cant

[cyan citrus]

Please try again at another time or contact the customer service in-game for further assistance with this. Please be advised that moderator mention is only meant for server-related emergencies and not such issues.

[cyan citrus]

No, there isn't. You will need to regain the synergy again. Please be extra careful next time.

[cyan citrus]

What is the issue you are facing when trying to send gifts? Can you please share a screenshot?

[long trellis]

I have video

Also i cant see new premium create

[cyan citrus]

Do you face any errors, @long trellis?

[long trellis]

Just this

You can see in the video

I try alot of times

[cyan citrus]

For how long have you been facing this issue, @long trellis?

[long trellis]

I just try yesterday and today

And i can recive uc gifts but i cant send back

I can use my uc on others items but i cant use on gifts

[atomic fulcrum]

how did you write an email? that if I wait for them to answer me in game via costumer support I will permanently lose my account

[cyan citrus]

Please try to do a Routine Repair of the game from login menu and see if it will make any difference.

[long trellis]

If not then what should i do?

Also i cant see new premium crate

What’s wrong with this game

[cyan citrus]

Then you can let us know.

[cyan citrus]

For that, what is your in-game region?

[long trellis]

I think new york

Im not sure let me check

And it’s available only in some regions?

[cyan citrus]

Please share a screenshot of your in-game Basic settings, @long trellis.

[long trellis]

Norway region i have

[long trellis]

And on this account i have uae region

[cyan citrus]

The premium crate may not be available for you due to your region yet, @long trellis.

[long trellis]

Both account i cant see new crate

LoL

What should i do now?

[cyan citrus]

What is your country, @long trellis?

[long trellis]

Pakistan

But in my other account my region is Hk but i get new premium crate

[cyan citrus]

We do not recommend you to change your region to somewhere where you are not actually located, @long trellis. Please switch back your country to where you are located and try again. For further assistance with this, please feel free to contact the customer service in-game.

[long trellis]

Alright and in one account I don’t see option to change the region

So you know the way to change?

[night cloak]

if i buy this do i get the next rp?

@cyan citrus

[long trellis]

Whynot bro you will get

Complete your team or stand alone you will get it in your inventory

After buying this

[cyan citrus]

This might be because your account is registered in European Economic Area (EEA). In that case, you will not be able to switch your region due to General Data Protection Regulation (GDPR). For further assistance with this, please feel free to contact the customer service in-game.

[long trellis]

So it is possible to change or not?

[cyan citrus]

It is not possible for the accounts registered European Economic Area, @long trellis.

[night cloak]

quendi can u help me

[long trellis]

Ahhh my account is s1

[night cloak]

w my question?

[night cloak]

^^

[long trellis]

And i select Europe server first time

[long trellis]

I answered you😵‍💫

[long trellis]

And keep it in mind about this i touch you soon

[vagrant tulip]

Yes

[night cloak]

wait if i buy the M8 group 2 other people can get the rp with me?

[cyan citrus]

Yes, you will be able to purchase the Royale Pass next season. You will need to invite two friends in your team to get the bonus perks. The upgrade card will be sent to your inventory instantly when you complete your team. It will be sent to your inventory towards the end of the event if you do not have a team with all the members. Please tap on ''?'' for more details about the event.

[cyan citrus]

They will, because the UC will be deducted from their account when joining the team.

[long trellis]

@cyan citrus

[night cloak]

so they will pay 290 as well?

[cyan citrus]

Yes, @night cloak.

[long trellis]

@cyan citrus can you come dm just for 1minute?

Is that real one or what?

[cyan citrus]

This is a scam and an attempt to steal your login information, @long trellis. Can you please share the Discord user identification of this user?

[long trellis]

Here

[cyan citrus]

This user was already suspended from the server, @long trellis. Please use #discord next time for any reports you have regarding Discord.

[long trellis]

Okey

So i let you know soon about my issues

Im very sleepy Gn

And thanks @cyan citrus

[cyan citrus]

You are welcome, @long trellis.

[atomic fulcrum]

Any moderator explain me why i can enter with email and password exit this message and i cant enter in my acc !?

[cyan citrus]

Please try to change your password one time and attempt to log into the account again, @atomic fulcrum.

[atomic fulcrum]

I change password more time with obtain code , but the hacker stole my another link to enter and continue generated obtain code

And the game sent me only 3 code for day

[cyan citrus]

For compromised accounts, please contact the customer service in-game for further assistance, @atomic fulcrum. Also, there is a daily limit to receive the verification codes.

[atomic fulcrum]

I know , im waiting respons in game to costumer service but im enter in game only One time for day with obtain code

And i think hacker try to disconnecty email with costumer

[foggy torrent]

For the past two years i been asking on the feedback and got nothing so im gonna try it here. Please add Palau flag 🇵🇼 to the game. Lot of us play the game and would love to use our own flag. Please and thank you @lime juniper please help@push this out 🥺

[cyan citrus]

I don't think this is something we can help with, @atomic fulcrum. Please try to do a Routine Repair of the game from login menu and restart your device one time and see if it will make any difference.

[atomic fulcrum]

in reality it would be simple it would be enough to unlink the social network of the hacker and ask me for proof that the account is mine since only I have the proofs and everything else. I have been playing this game since the beta of 2018 and I have spent a lot of money on my account, I am very angry that I am not able to get practical help

[foggy torrent]

What i did was disconnect my account link that the hacker had info to which was facebook, then i linked it to twitter and changed all passwords. Maybe u can try that

[cyan citrus]

Unfortunately, this is not something we can help with. We only provide community support through this platform and our support is limited when it comes to compromised and stolen accounts. Please continue with the customer service. Also, your account is your own responsibility. You should never share your login credentials with anyone and use two-factor authentication.

[atomic fulcrum]

I know full well it's my responsibility, I'm not a kid, this hacker stole my Twitter (I don't know how) and changed all my two-factor login credentials, then banned my Twitter, unlinked it and connected to one of his social networks

[cyan citrus]

Again, not something we can help with, @atomic fulcrum. This is a community platform and all we can do is to redirect you to the customer service. Hope you understand.

[snow harbor]

Hello

[cyan citrus]

Hello! How can we help you, @snow harbor?

[snow harbor]

Sorry for disturbing.

Bye

I through bgmi sever

[severe pilot]

@cyan citrus UC haven't arrived yet, although I've listed my account and ID.

[cyan citrus]

Please contact the customer service in-game for further assistance with. Also, from where did you make the purchases, @severe pilot?

[drifting swallow]

hello, how can I ask problems directly to Tencent Games?

[cyan citrus]

We can try to help you instead if you state your issue, @drifting swallow.

[drifting swallow]

Sorry. I tried before but you and in-game support couldn't help me. @cyan citrus

[cyan citrus]

What is the issue, @drifting swallow?

[twilit ember]

I cannot match make due to server change im trying continually to get help from you guys help to get in my server back
My uid 5133988980

[drifting swallow]

There is a difference between Android and IOS Prime Plus rewards.
I am an IOS user. And I want the airplane banner. I want my right to do this.

[cyan citrus]

You have already been answered multiple times, @twilit ember. This is not something we can help with. You will need to wait for the cool-down to be over to change your server again. Meanwhile, you can try to play with friends with your desired and make them the leader of the team. As you have already been answered, please avoid repeating the same questions.

[drifting swallow]

That's the difference between the two platforms.

[cyan citrus]

RP Prime and RP Prime Plus are only available on Android as it is a collaboration between PUBG MOBILE and Google Play Store. If you want to purchase this subscription, you can do it on an Android device, @drifting swallow. Please feel free to provide your feedback about that through #old.

[drifting swallow]

I've been a subscriber for a year already. Can you change my current IOS account to Android?
I want all my retroactive subscription changed to android.

[severe pilot]

Via Midas

[cyan citrus]

You can also try to contact the customer service for Midasbuy through the following email, @severe pilot.

[e-mail].

[severe pilot]

I already wrote in support, there is a need for a screenshot of the transaction, and I do not know how to see it in midas

[cyan citrus]

We cannot do that.

[drifting swallow]

I want Tencent Games to do this because you couldn't.

[crisp venture]

@atomic fulcrum bro what you meant to say i didn’t get you can you say properly please

[cyan citrus]

The screenshot for the transaction will be needed to make sure that you made a purchase. Did you make a purchase using a registered account?

[cyan citrus]

Such issues should be redirected to the customer service. You can try to contact them through in-game.

[drifting swallow]

Is there a way I can reach other than in-game communication? Because they couldn't help me either.

[cyan citrus]

Unfortunately, no, @drifting swallow. You can only contact the customer service through in-game.

[drifting swallow]

Thank you for answer. Take care.

[cyan citrus]

You are welcome, @drifting swallow.

[atomic fulcrum]

I have one last thing to ask, if I contact customer service, can the hacker who logs into my account also see the messages I sent?

[night cloak]

Hi. Do player get proof of evidence how and why are they banned?

[cyan citrus]

Yes, they can tap on Details option or use the File Claim option when trying to log into their suspended account, @night cloak.

[night cloak]

Can anyone help with the BAN issue!!! Not getting any support from in game support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[fervent shadow]

hello pubg mobile teams. im a contain creater of pubg mobile in can i get permission for pmpl viewer party. please

[vale plume]

Can you guys help me I encountered this issue by purchasing more than 1 time 100 euros on my account

[storm flume]

Please contact the customer service for further assistance, @vale plume. Refer to subpoint 5.4 in #faq for further information.

[vale plume]

Should be related to only one of my accounts since the other ones I have it let’s me purchase into

[vale plume]

@lime juniper

[verbal folio]

Hello dear developers, my account was banned for 10 years, please review the ban here is my id 5558671857

[polar marsh]

Please refer to the private message from @polar marsh for further information, @verbal folio.

[cyan citrus]

Please contact the customer service as mentioned earlier.

[vale plume]

I contacted

On my first account it lets me buy many times here on secondary not 😞

It says unable to pay as your account maybe at risk

[cyan citrus]

This is not something we can help with through the community, @vale plume. As mentioned earlier, you can try to contact the customer service for further assistance.

[vale plume]

Never purchased in third party apps or anything not even Midas buy and only in game I bought uc, thanks anyways for your help @cyan citrus

[hybrid bough]

How to play Bgmi in gameloop???

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hybrid bough.

[indigo tinsel]

My Facebook and PUBG account has been hacked can someone help me recover it?

[fervent cedar]

Hello pubg support
I got this massage on my email today it says I have to fill taxes to get my prize one plus9 just wanna make sure if this a scam?

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. To recover your compromised social media account, please contact Facebook's support at https://www.facebook.com/help for assistance.

[celest shadow]

This is real and it is not a scam. If you are still concerned about it, you may send an inquiry in #copyright and wait patiently for a response from the community team.

[meager pumice]

@celest shadow Where i can find this mode?

[celest shadow]

Stay tuned for it to be released on February 15. You may refer to #news.

[meager pumice]

Thank you

[ivory plank]

Hello, good morning people, how are you?
People I have a problem with the game to see if you can help me, yesterday I installed the game I had not played for years and it happens that yesterday I was playing and they banned me in the middle of the game. I play from emulator. but the point is that I don't use anything illegal in the game and I don't understand why they banned me if I don't use anything illegal. Does anyone have someone has a method to be able to recover it oh how do I talk to the administrators

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ivory plank.

[timber bronze]

The question is whether a program soundbad causes the ban?

[agile hollow]

Hello! I need help with my account, i am uncle of 12 years old kid, his facebook was banned and now he cant get into his account already few month. If there any way to transfer his Pubg account into new account or social media?

[alpine sleet]

Still didn't get a gift code like 2 weeks later 😂 😂 😂

[sour valve]

Hey i am from Pakistan. Recently I am facing an issue of high ping 677 ms in middle east. I can’t play in such a high ping. Hw can i change my server from middle east to Asia before time. ?

[cyan citrus]

You cannot do that, @sour valve. You will need to wait for the cool-down to be over.

[solemn robin]

Hallo

[cyan citrus]

Hello! How can we help you, @solemn robin?

[solemn robin]

Peace be upon you. My account has been banned. Why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solemn robin.

[feral spoke]

Hello mod

I have problem region change option not showing

[night cloak]

Hi can someone explain to me is this player banned for good or he is temporary banned and only 10 merit has been deducted?

[cyan citrus]

Did you report him, @night cloak?

[night cloak]

Yep - he was using bullet tracking and xrey and then he shoot me true the smoke :-(

[timber bronze]

@cyan citrus Can I ask you is a program soundbad causing the ban in the game?

[cyan citrus]

If the Facebook was the only login method he had, he will need to to contact the customer service of the social media account for further assistance. Also, it may be against the terms of service for your nephew to play the game at this age.

[cyan citrus]

What is the function of this application? Does it interfere with the game?

[timber bronze]

I don't think his idea that I can play music or any sound in the game

[cyan citrus]

You can check the status of your report through Security Center > Reports.

[cyan citrus]

If it is interfering with the functionality of the game, I will not recommend that.

[keen plume]

Hi

[night cloak]

Ok cool tnx

[cyan citrus]

You are welcome.

[keen plume]

i want help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @keen plume. Remember to read through #faq before asking questions in the support channels.

[timber bronze]

kk thank you ))

[cyan citrus]

My pleasure!

[quartz pagoda]

Multiple time this happened that in middle east server when i play my ms start fluctuating and its not internet issue

@cyan citrus

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @quartz pagoda. You can also submit a report in #old in compliance with the channel's pinned instructions.

[tardy crescent]

[e-mail]

This e-mail got changed too? Or still same?

[cyan citrus]

It is still the same. The only email that changed was for the customer service, @tardy crescent.

[tardy crescent]

Ok... ✅

[night cloak]

why 90fps not working oneplus 9 pro after C.44 android 12 update if choose 90fps in settings game still running only 60fps

@cyan citrus but before android 12 update 90fps works well

when i updated to android 12 then 90fps not work anymore

[cyan citrus]

My bad, @night cloak. I thought you were asking about the unavailability of the 90 FPS option, @night cloak. For that, please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time and see if it will make any difference.

[night cloak]

but i just factory reseted my phone and installed pubg again

still it dont work

[keen plume]

I bought a new email and it is connected to a third link and I don't know how to do it

[night cloak]

i think its android 12 update issue

[keen plume]

please help @cyan citrus

[cyan citrus]

Got it! If you believe that is a general issues, please submit a report of the issue through #old in compliance with the channel's pinned instructions.

[cyan citrus]

I'm not sure about your issue here. What do you mean by bought? Could you please elaborate?

[pure crag]

Can anyone Unban my I'd

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pure crag.

[keen plume]

my email i hacked and he make a third link

[static moat]

He is a hacker

He is my clan mate.

I reported several times.but he didn't got ban

[keen plume]

what should ido @cyan citrus

i want remove this

[cyan citrus]

That's not possible at the moment, @keen plume. You cannot remove third linked email and phone numbers at the moment.

[night cloak]

Bro I have I probablem

[keen plume]

how please

this is not my email this is hacker

[night cloak]

@lime juniper can you help me 😕 I know you are busy but I don't have choice

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts.

[night cloak]

Bro I will get mute can you Unmute

😐

[cyan citrus]

Please state your issue, @night cloak.

[night cloak]

every game I play in classic mod i got a ban before I finished the game for 10 minutes and now I will got mute I have 2 veidos

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @deft silo.

Please avoid going off-topic, @tidal cypress. You may have unrelated conversations in #chat.

[tidal cypress]

o sorryXD

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @night cloak.

[radiant frigate]

Will the rank between teammates be removed so we can all play together ranked? Or it will stay like this forever?

[cyan citrus]

Not for now, @radiant frigate. Please feel free to provide your feedback about the new changes in the ranked game mode through #old.

[humble snow]

Pubg mobile is banning my id again again. I am not using any file hack aur gfx kindly explain and provide solution

[polar marsh]

Please refer to the private message from @polar marsh for further information, @humble snow.

[pearl sluice]

There no option to change country/Region.
ID : 5322798066
@polar marsh

[night cloak]

hello

i have problem

i was scamed in metro royale

[thick owl]

Can anybody help me? I lost my pubg account😔 how can i recover🥺?

Please someone😔😔

[night cloak]

how

[thick owl]

I had to login with my G-mail ID and use the ID for about 3 years. No more than 4 months into the game for the exam. I uninstalled it. But last night I installed the game and when I logged in with G-mail, my ID came up a new from the very beginning. Many times I try to log out and try But Same, then uninstall the game and try But Same Problem: Can anyone give me a solution how to get my previous ID back? I would have benefited a lot🙏

[copper fjord]

My account was banned from a jailbroken device and I left the game for a while and now I want to go back and enjoy with my friends and I made a lot of money on my account. Please unblock the ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @copper fjord.

[night cloak]

you still have the same password????

[thick owl]

Yeah i have and i also change it today

[thick owl]

Can you help me?🥺

[long trellis]

@cyan citrus hey bro i repair game and i still not send any uc gifts so what should i do now

[cyan citrus]

What is your device, @long trellis?

[long trellis]

Iphone 12

Also trying on other devices but still cant send

[night cloak]

how can i switch servers from vietnam to global

i didn't changed it. it just happened automatically

[cyan citrus]

Can you please try to reinstall or Offload the app through your device settings one time, @long trellis? You can do it through your device settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Offload/Reinstall. If the issue still persists, this is most likely an issue with your account, so you will need to contact the customer service in-game for further assistance with this.

[long trellis]

I think its my account issues

So what should i do now on customer service

[cyan citrus]

First, please try to follow the step I have mentioned above. If the issue still persists, you can contact the customer service through in-game. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service. You will need to start by describing your issue and select the available options accordingly to connect with a customer service representative.

[storm flume]

Please avoid going off-topic, @night cloak and @thick owl. You may have unrelated conversations in #chat.

[cyan citrus]

Are you asking about about the VN version of PUBG MOBILE or in-game region?

[night cloak]

in game region

it says i cant login

some vietnam and etc

[cyan citrus]

Can you please share a screenshot, @night cloak?

[night cloak]

alright

give me a min

@cyan citrus

it just happened 3 years ago

almost

[cyan citrus]

This is not related to in-game region, @night cloak. This means that your account was transferred to the VN version of PUBG MOBILE. In that case, you will not be able to use the same account again in the global version of PUBG MOBILE. You can continue playing the game in the regional version or create a new account in the global version.

[night cloak]

cant i change it to global ?

[cyan citrus]

No, you cannot do that, @night cloak.

[night cloak]

Can't i change it to global after contacting customer service ?

[flat flame]

teamdeath match and arena shooting sound and foot steps are muted ( SFX SOUND NOT WORKING )

[night cloak]

i was scamed in metro royale

can help me anybody???

[cyan citrus]

No, also not possible through the customer service.

[thick owl]

Can anybody help me?

I lost my account

How can i recover?

[night cloak]

haloooo

[cyan citrus]

Please contact customer support of your social media account and customer service in-game for further assistance with compromised and stolen accounts.

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @flat flame. You can also submit a report in #old in compliance with the channel's pinned instructions.

[spice dawn]

Any Admin there? i try to make match but it is take so long time for making match

[mighty minnow]

I had a pubg acc on the vk, something happened, whether I left the acc and logged in to the guest or something like that, then I left the guest and wanted to log in to the main account that is linked to the vk, but there is simply no entry through the vk

Please Help

[spice basin]

So this just happened to both me and my brother

For the record we did not know the player, or whether he was hacking

Banning us for this seems kinda... Stupid?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spice basin.

[mild moth]

Is it real or scam?

[cyan citrus]

This is scam, @mild moth. To report the user, please use #discord and take screenshots of the chat from mobile device.

[mild moth]

thank you

[strange furnace]

ID 5115287964
hello, I was blocked in metro royale mode for an unknown reason I didn’t have any violations, I’m an honest player unlock please

[storm flume]

Please contact the customer service for further assistance, @strange furnace. Refer to subpoint 5.4 in #faq for further information.

[eternal spire]

hello dear moderation and support of Pubg Mobile, I ran into the problem of an accidental server change. Games are searched for about 30 minutes. Interest in the game disappears. Waiting 2 months to change the server is not so desirable.

Is there any way to speed up this process?

[light vigil]

Hey help me how can i copy the arena layout to classic

Could anyone please say it to me

[cyan citrus]

That's not possible at the moment, @light vigil. Please feel free to provide your feedback about that through #old.

[light vigil]

Before it was available but now why its not happening

[cyan citrus]

You will not be able to change your server until the cool-down is over. Please wait patiently or switch leader to a member of the team with your desired server.

[light vigil]

Im bit confused when i tried to copy it only shows classic tpp but not arena

Any solution for this

[cyan citrus]

Yes, because that is simply not possible. You can copy the layout from classic FPP to TPP or from classic TPP to FPP, but you cannot copy the layout from Arena to Classic game mode.

[light vigil]

Before the update we can copy why they changed this process

[cyan citrus]

I think you are confused because you can copy the Classic layout to Arena, @light vigil. Copying the layout from Classic game mode to Arena was possible in the past and you can still do it, but you cannot copy from Arena to Classic mode layout. That was not possible from the start.

[light vigil]

Is it

Thanks for your kind information

[cyan citrus]

You are most welcome, @light vigil.

[mighty minnow]

@cyan citrus

I had a pubg acc on the vk, something happened, whether I left the acc and logged in to the guest or something like that, then I left the guest and wanted to log in to the main account that is linked to the vk, but there is simply no entry through the vk

[alpine sleet]

How long did y'all say they need?

[mighty minnow]

Helping pls

[cyan citrus]

Do you have the VK application installed, @mighty minnow?

[topaz oriole]

@vagrant forum bro dm

[storm flume]

Please do not use languages other than English, @strange furnace. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Did you access your friend's account, @night cloak?

Did you log into your friend's account to take the screenshot, @night cloak?

This is against the terms of service of the game and mentioning about such activities may lead to a permanent suspension from the server. As for the issue, I have already answered you before. Metro Royale may not be available for that account, so he can try to contact the customer service in-game for further assistance.

We will not be able to help you with this any further.

[winged umbra]

Hello. Is there any way to fix TDM audio? I can’t hear footsteps or gunshots.

[crisp ravine]

Hi sir/mam i am facing an issue after new update of rp points weekly limit,
I didn’t saw the changes and purchased 5 rp rebates but now its only 540
points left. now I am unable to get any rp points because of new rp point limit
system .Now my 1000 uc are stuck Please Have a look at this problem and
help me out many players are facing this issue.For further details i am
attachhing screenshots below kindly do something about this glitch or whatever it is.And get this fixed as soon as possible.
Help will be appreciated.
my pubg id : 5177044275

[proud lynx]

Who's The Moderater Here I Want Help !

[steel mango]

i have a problem,,, after i reached ACE in north A. server, am not able to match anymore in solo mode..... du and sqad working,,, but solo no way in any ranked map ...... any suggestion ?

[steel mango]

i have the same problem

[night cloak]

Hi. I encounter some problems on the pubg can anyone help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I have been having a problem for some time when I try to invite a person to a match, before I could only invite one person but now they don't let me at all. I tried to look through the settings but I did not find anything. like in the picture

[steel mango]

this is the new system in pubg,,,, u can't invite people with lower Rank as urs

it has a complicated Criteria,, but the thing is that u dont get advantage from people with lower rank when u r the leader

but u can ask them to invite u instead

[night cloak]

aaa ok i understand sorry if this was a basic question i am new on discord. thank you for the help

[steel mango]

no problem

another suggestion,,, set the map to unranked then u can invite who ever u want 😉

[night cloak]

haha okk have a good night

[steel mango]

u too.

[sage ermine]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sage ermine. Remember to read through #faq before asking questions in the support channels.

[sage ermine]

My friend got ban for no reason and I was wondering how can he get back his account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sage ermine.

[night cloak]

Let us play with our low tier friends!!
We want to play in ranked!! This is the reason the game is dying slowly

[rancid geode]

Hey i want to report a cheater (using files) how can i report him ?

<@&481161015728406538>

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @rancid geode. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please do not use languages other than English, @rancid geode. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[olive dove]

Please do not mention the moderator role unless there is an emergency.

[rancid geode]

M7MD you speak arabic ?

[rancid geode]

ok sorry

may i ask a question

[olive dove]

I do but only English is allowed in here, how may I help you?

[olive dove]

Please submit your opinion in #old.

[rancid geode]

i played vs him TDM and all the game he didn't damage my helmet and he have kd 7 with an M4 Glacier account

he only damage my armor

[steel mango]

i have a problem,,, after i reached ACE in north A. server, am not able to match anymore in solo mode..... du and sqad working,,, but solo no way in any ranked map ...... any suggestion ?

[rancid geode]

also i don't get that much damage in armor only little bit like 15-20%

[young yew]

Player id: 5537113143
My account got banned for no reason. Please help me this account is very important to me.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @young yew.

[rancid geode]

in north A they don't have the same time with us so you should wait until the same rank as you player play and you join with them

[olive dove]

You may gain RP points from the daily missions as well as opening crates.

[steel mango]

It‘s for 3 days now morning afternoon and evening

[rancid geode]

can you respond to what i said

[steel mango]

And my friend is in the same server i asked him to try to match and he is ace master… it‘s working

[rancid geode]

i don't really know the solution sorry

[rancid geode]

maybe you should do routine repair

[olive dove]

Please report him through the report feature in the basic information section of their profile.
This is the best and most efficient method to inform the security team and receive in-game notifications regarding your report.

[steel mango]

I did everything even deleted the game

[rancid geode]

Ty

[steel mango]

I need real support here … the problem is in my account

[olive dove]

Are you facing a problem with the matching time?

[rancid geode]

That's weird i never had this problem i was ranking in NA and never had this problem it get long to join a game

[steel mango]

Yes.. waiting for 20 mins and no match

[olive dove]

You can contact in-game customer support regarding your account.
This is a community support channel, we can't help with account related issues.

[steel mango]

How to contact them

In game u mean

It‘s not working… i sent msgs and no respond

[olive dove]

Yes, also try to change the matching settings like language and choose different maps.

[steel mango]

I did everything

Disabled language

Tried all the maps

Nothing

Ranked solo is not working

Everything else is working

[languid gust]

how come when I use a different account my controls go to the account as well

[hazy tendon]

abu adam

[languid flume]

Hello, my PUBG Mobile account has been banned, which has been banned by mistake. I did nothing. I hope you understand my feelings and my concerns as well, and this is my account number 5390174237

[polar marsh]

Please refer to the private message from @polar marsh for further information, @languid flume.

[vocal totem]

@olive dove hello Mr mohamed can i ask you about a problem , my account has been banned for 10 years and now my account having 8 years left to the ban is their any hope to remove the ban ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vocal totem.

[hazy tendon]

Hello Pakistan pubg community center

[proven prism]

@PUBG MOBILE pubg keeps crashing

Hi Pubg Mobile the game keeps crashing

[merry siren]

@polar marsh my friend's account got stolen few hours ago what can I do to get it back?

[summer crow]

@keen dock and I think the tier restriction needs removed. 🥺 We can not do clan tryouts nor play with friends who are say Diamond since we are ace. Please remove.

[keen dock]

I second this notion

[calm pelican]

HI

I HAVE A PROBLEM WITH LOG IN
WITH MY FACEBOOK EMAIL

CAN ANY BODY HELP ME PLEASE

[wild ginkgo]

Hi
i have a problem with scope X6 when i try to adjust it the slider disapear quickly
is there any solution ?

[calm pelican]

what can i do ?? this is not my phone number

[near aurora]

Riggs sits when he pees. Please fix

[keen dock]

This has been an ongoing issue since season 10.

[vagrant tulip]

That's because you make it swipe rather then slide in settings.

[vagrant tulip]

Contact customer support ingame from the login page.

[vagrant tulip]

You may write this feedback over there #old

[vagrant tulip]

Is he able to login into his ingame account?

[vagrant tulip]

What is your device model?

[vagrant tulip]

Please refer to 3.1 in #735483472432594994 for regional communities.

[proven prism]

Samsung tab a 8.0

And I have to use gfx tool

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @proven prism.

[vagrant tulip]

It's a low end device and barely getting the minimum requirements crashes is to be expected. You may try reinstalling the game or making a routine fix.

[vagrant tulip]

Usage of gfx tools isn't allowed and it's one of the main reasons the game is crashing.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @vagrant tulip.

[proven prism]

Well yes

[proven prism]

Ohhhhhhhhhk

How to fix

[vagrant tulip]

Uninstall the GFX tool and reinstall the game.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @vagrant tulip.

[proven prism]

How

[vagrant onyx]

Bro you can do restore your device to factory settings the best way

[proven prism]

Already did that

How

[vagrant onyx]

Do restore your device wipe data/factory rest

[proven prism]

In settings

[vagrant onyx]

Do you have backup

[vagrant onyx]

Other way to do it

[proven prism]

Wym

[vagrant onyx]

You made backup your device

?

[proven prism]

Yup

[vagrant onyx]

@proven prism from settings under ( general management ) or something else ( depends on device model ) do factory rest settings

[proven prism]

One sec

This

[vagrant onyx]

Yea tab on reset

[proven prism]

Ok

[vagrant onyx]

Tab on >€ Factory data reset ( this will delete everything)

Make sure you backup your files

First

[proven prism]

Everything

[vagrant onyx]

Yes

[proven prism]

Ok

Amma back up my files

Thanks for your help

Will my whatsapp be backed up

[gritty portal]

Yes

[proven prism]

I don't have my number

[gritty portal]

Can I join someone’s perk group dm me the code

U forgot ur number or sum thing

[proven prism]

Yup

Can I use my email to get into whatsapp

[night cloak]

This is why pubgm 1.9 update totally trash and lot of players are left in this game,

1.Tier restrictions- No more fun with rank pushing friends,no more other servers friend. No more help pushing rank low tier friends
2. Rp point limited  and frozen mission

Thank you pubgm for dying this game by itself.

[vagrant tulip]

You may write your feedback there #old

[summer crow]

We posted in both. 🥰

[lime juniper]

What is your user identification and map?

[night cloak]

Hallo

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

I need Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[earnest lichen]

Congratulations. You guys can’t even let one good thing stay without screwing it up.

I seriously do not understand why you can’t stop tampering with modes. Or anything else that was good in the game for that matter.

[cyan citrus]

Could you please elaborate or be more specific about your concern, @earnest lichen?

[earnest lichen]

I do not understand, despite having the most crystal clear business class Internet connection, why desync and the high ping continues to exist. I simply don’t understand.

[cyan citrus]

What is your device, country and server, @earnest lichen?

[earnest lichen]

IPad 8th Generation, USA and North America.

I have made numerous complaints about this in the past.

Whatever bots you have as “customer support” does not faze any opinions I have about this game. It’s embarrassing how this game still has numerous issues despite being out for literally almost five years.

[tribal cradle]

Where can I report Instagram that sells cheats or sells pubg accounts? @cyan citrus

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @tribal cradle.

[earnest lichen]

It’s no wonder why several of your PUBG Partners and VIPs quit this game.

Another thing that y’all fail to do is accept feedback from anyone. Y’all focus more on adding content that requires payment from people.

Rather than fixing any bugs in the game. Sad.

[cyan citrus]

Your frustration is comprehensible. Do you happen to have a video recording of the issue you are facing, @earnest lichen?

[earnest lichen]

No. That’s not really going to help with my case in the slightest.

Whatever information I provided to you is more than sufficient

[fathom void]

Dear Sister @lime juniper event about to end in 2 days and still not working for me....😰 please Help me 🥺

[cyan citrus]

Got it! If you believe this is a general issue, please feel free to report it through #old in compliance with channel's pinned instructions.

[slow torrent]

where do we report hackers?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @slow torrent. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

CONTENT REMOVALS THIS TIME NO UPDATE HACKING CHANNEL BAN WHY SIR

[atomic fulcrum]

Hi , the costumer service in game is only way to resolve a problem ?

[static sleet]

For account-related issues, yes, @atomic fulcrum.

[lime juniper]

We are unfortunately unable to assist you if you are accessing PUBG MOBILE from India.

[atomic fulcrum]

I have no way to get a response from the costumer as soon as possible? I have been waiting for 3 days, and I think that tomorrow I will not be able to enter the game 😕

[lime juniper]

In case you were unaware, it is just me taking care of removing these videos, and I am unfortunately not able to focus only on that every second of every day. I removed 7 000 videos on Wednesday (3 days ago), which took me more than 7 hours. I try to do some every day, but there are many other daily priorities. Will resume on Sunday or next week. Thank you for your patience and support. You can follow #897611453404700733 for status updates.

[night cloak]

@lime juniper tnx sir full support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @autumn hazel.

[lavish robin]

Hello.

1. I would like to know when the bugs will be fixed in the payload mode:

1.1. A bug with a four-barrel grenade launcher, when you take it in your hands, the sound of footsteps disappears, the steps become absolutely silent, they simply do not exist, both for yourself and for enemies.

1.2. RPG-7, I would like to know by what principle the damage from the explosion of a projectile is calculated, sometimes it is necessary to shoot 3 or more rounds to destroy an enemy or equipment, but more often it happens from 1 hit (these are opponents without a fireproof suit); a projectile from hitting the enemy's body causes less damage than from hitting the ground / wall next to the enemy; projectiles fired into the ceiling do not cause any damage to the environment; if you fired and you are knocked out at this moment, then your cartridge does not cause any damage when hit; and why shots from an rpg-7 on itself cause such minor damage, people take advantage of this, shooting at their feet at any suitable occasion and surviving at the same time.

1.3. If you kill an enemy who has entered the aiming mode with homing projectiles from m4e1, in the technique on which you are moving at this moment, then the technique will emit a beep (squeak), (guidance warning) for a very long time, sometimes 10 minutes after the guidance, shouldn't it be?

1.4. Machines that can float on water can do it bottom to top or roof down

1.5. Helicopters are still stuck in buildings and on the ground, from the very beginning of the match, until the players land, I see it very often with helicopters on the roofs of buildings.

2. Are there plans to add skins for payload 2.0 mode?

Skins for helicopters, as in call of duty, for grenade launchers, for special weapons in this mode?

3. I am not particularly familiar with the company's policy regarding the creation of skins and modifications, so I would like to know. Are the designers from the development team engaged in the development of skins, or is it done by someone outsourced or amateur skinmakers?

[vagrant tulip]

@lavish robin it would be better to write this feedback there #old so the community team can see it.

[hearty palm]

Matching time takes too much

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hearty palm.

[hearty palm]

How can I solve this?

Same global version also

[cyan citrus]

Then please share a screenshot of the issue from global version of the game, @hearty palm.

[hearty palm]

Wait

Here is also same problem

[cyan citrus]

only 14 seconds have passed. Please give it more time and share a screenshot of the longer duration, @hearty palm.

[hearty palm]

Taking too much time for starting matching

Ok wait

[vagrant tulip]

Fpp solo ?

[past pilot]

One message removed from a suspended account.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @past pilot.

[heady socket]

!ban <@&639889499718942720>

[polar marsh]

Please refer to the private message from @polar marsh for further information, @heady socket.

[white hornet]

!error

[obtuse oyster]

I need a help

[cyan citrus]

How can we help you, @obtuse oyster?

[obtuse oyster]

I received money on my pub account in 2019 for no reason ... and it has been 3 years now I have been trying for 3 months already to log in and I can't, he tells me that I will be able to enter in 2029, I donated a lot, I want to play on my own, I've been playing since season 3, please can you help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @obtuse oyster.

[violet robin]

I want to talk to tech support to solve my own problem

[storm flume]

Please do not use languages other than English, @muted kernel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[violet robin]

@cyan citrus I want to show my problem on my adopted account

[drowsy crag]

@cyan citrus why ?!!

[old crest]

so PUBG says about this reported player: We didn't find any signs of cheating. me: I believe you and every word you say. Trust is gone now

[lavish robin]

How can I get an answer to at least one of my questions?

[lavish robin]

Are there official technical support representatives or representatives of the development team on this server?

[crisp ravine]

Hi sir/mam i am facing an issue after new update of rp points weekly limit,
I didn’t saw the changes and purchased 5 rp rebates but now its only 540
points left. now I am unable to get any rp points because of new rp point limit
system .Now my 1000 uc are stuck Please Have a look at this problem and
help me out many players are facing this issue.For further details i am
attachhing screenshots below kindly do something about this glitch or whatever it is.And get this fixed as soon as possible.
Help will be appreciated.
my pubg id : 5177044275 (I’m also a pubg partner programs member & a content creator with 20k subscribers I’m waiting for your kind reply)

[night cloak]

I neeed help in changing region

My verification code is not coming in mobile

[cyan citrus]

Please try again at another time or contact the customer service in-game for further assistance with this, @night cloak.

[steep leaf]

Not really. At first the system says only 1 day of observing but after it ends its keep going forever. I'm stuck for like 10 days now. Still under safety observation. Is this a game bug?

[wanton geode]

Why I still don't have the Santorini map?

[vagrant tulip]

It's not a bug. The observation period will keep getting updated until the system doesn't have a doubt that you're cheating.

Please speak in English or refer to 3.1 #735483472432594994 and join MENA server to use Arabic language.

[steep leaf]

So can u tell me what do i have to do now to get out of this? I'm trying everything I can like play as much as possible. Following the rule etc.. Do I have to do anything specific? I did try contact the customer service. It doesnt help much..

[vagrant tulip]

Nothing specific just play normally soon you will be removed

[steep leaf]

Thanks hopefully...

[meager pumice]

Hello how much points needed in Squad tpp on Middle East server to get Conqueror@cyan citrus

[quartz bone]

Hello pubg mobile please bring back the cycle 0 wallpapers.

[cerulean zinc]

@plush vapor

[plush vapor]

Hi guys! Where i can find the bronze vessel cover?

[strong mason]

can players with bgmi play these custom matches?

[plush vapor]

I know that its free and it comes from spiderman event, but i only recived the bronze vessel set

[celest shadow]

You will get it as a random prize when using a leap coin to challenge.

[celest shadow]

It is for PUBG MOBILE only.

[strong mason]

ok

[quartz bone]

Can you return them?

[plush vapor]

I used a lot 🤔(i have 37k points now) but i didnt recived that.. however thank for your reply ❤️

[quartz bone]

@celest shadow do you know ?

Pubg can return the old season wallpapers?

[celest shadow]

Feel free to provide your feedback regarding this in #old and include some examples.

[celest shadow]

You should be able to get it at random.

[vernal slate]

Hello, support team,PUBG my account has been banned for 10 years and I have been playing the game since the season five and it is impossible for me to cheat and I did not commit any violation. Please review my account, I am sure that I did not add files or tamper with the system or any cheating method or third-party programs or games With a hacker, please check my account, this my account number: (559184817) And this is the name of the account: (SÜRMELİ๛ʚ) Note: that's my first banned i got and it came 10 years. I hope you reply as fast as can Thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vernal slate.

[quartz bone]

Okay thanks 😊

[abstract meteor]

the uc was 386 or 368
second day became 2**
how did that happen?
I am sure the account isn't hacked

[onyx parcel]

Hello Support Staff, in which channel should I raise concerns related to a published as official Regional Community Server?

[vagrant tulip]

Yes

[vagrant tulip]

If it's a concern related to another regional server it should be addressed to them. You may try sending your concern in #copyright.

[onyx parcel]

Thanks for the prompt response. I have already tried that 3-4 days ago but people flood the channel with chat and arguements between them which makes it harder for the community staff to read every concern I guess and don't really want to repeat my post as I might get muted 😦

[vagrant tulip]

You don't have to worry about that. All messages related to the channel will be answered from the community team. The answer maybe late sometimes depending on how much the community team is busy but don't worry they will answer.

[onyx parcel]

thank you 🙂

[inland zenith]

What's with the ping?

Why does the game take 10 minutes to load????

Europe 532

[lavish robin]

@celest shadow
Are there official technical support representatives or representatives of the development team on this server?

[dusky dock]

the player exploits the bugs of the game. in this case, leaving the map bypassing the textures. ban the user.

[vagrant tulip]

There are the community team which is Tencent employees but they are not technical support.

[steel mango]

Happend to me 2 years ago… dnt waste ur time.. u get nothing from pubg!!

[unreal vortex]

Help

Pls

Hy

[grand obsidian]

Why?

[unreal vortex]

@lime juniper

Help

Psl

Plzzz

[vagrant tulip]

State your issue so that someone can help you

[vagrant tulip]

What is that ?

[grand obsidian]

ban😐

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grand obsidian.

[unreal vortex]

@vagrant tulip

Can you talk

[vagrant tulip]

🙂

[unreal vortex]

Prosnel

Pls

That's important

[vagrant tulip]

What is your issue? State it.

[unreal vortex]

Pls

Pls

[night cloak]

is this a joke?

[unreal vortex]

@vagrant tulip you know hindi!?

[vagrant tulip]

No

[unreal vortex]

Ok

You solved my problem

@vagrant tulip

[vagrant tulip]

Ok

[unreal vortex]

My account ban date is 2020 can you unban that account my mom give me my mom is no more pls that my dream😫😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unreal vortex.

[vagrant tulip]

Read the message carefully it's written that the decision is still not yet final and they are going to further check the player.

[vagrant tulip]

You're mom knows how to play PUBG MOBILE ?

[long vector]

My account has been hacked and I need help

[storm flume]

Please contact the customer service for further assistance, @long vector. Refer to subpoint 5.4 in #faq for further information.

[long vector]

I want to help me with the account

[inner moss]

Contact the in-game customer service for further assistance in this regard.

[quasi anchor]

Hi pubg mobile I am here at o ask when is the new update coming out?

[wheat beacon]

انا ايميلي اتبندت ظلم

[storm flume]

Please do not use languages other than English, @wheat beacon. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wheat beacon]

Ban 10 Years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wheat beacon.

[inland zenith]

The game is made through the ass.

[vagrant tulip]

What is your device model?

[inland zenith]

Xiaomi redmi note 5a prime

I send you a bug report literally every time I log into the game

Where is my tester salary???

I'm already tired

Every god entry into the game a bunch of bugs

Give at least RP as a reward for constant reporting :(

[vagrant tulip]

You may try routine fixing the game may help a little. But as much as i can see your device specification is so low bugs and alot of issues is to be expected. Feel free to report such bugs in #old

[inland zenith]

I sent 60 reports there

never getting an answer

A bug with hovering in the air has not been fixed, although several months have passed

and the bug is critical, because of it it is impossible to play!

[vagrant tulip]

There isn't a need to get an answer your the feedback gets forwarded to the concerned team to work on it.

[scenic arch]

Is there a korean pubg site or discord ?

[inland zenith]

In this case, even without an answer, I see that the bugs remain in place. Nobody fixes anything

[vagrant tulip]

Make sure to report it there #old with a video evidence and the way of making the bug.

[inland zenith]

[vagrant tulip]

Most likely it will be fixed by next major update

[inland zenith]

I want RP

[scenic arch]

Do you have a korean pubg site or discord?

[inland zenith]

As far as I know, discord has servers in any language

Korean must be, worth looking for.

Okay, there is another bug, it is very important

[scenic arch]

there used to be discords here

[inland zenith]

I tried to improve the graphics with GFX Tool

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @inland zenith.

[inland zenith]

But after that, the game stopped displaying graphics normally completely.

[vagrant tulip]

There isn't any server for the Korean version.

[inland zenith]

I tried to reinstall the game, the textures are still soapy

How to reset the game completely?

What would the graphics return

Can't play with this graphic

[vagrant tulip]

This is one of the main reasons you are getting the above issues. Please uninstall the GFX tool and reinstall the game and don't use such softwares which will get your account banned.

[scenic arch]

Do you have it for Turkey?

[inland zenith]

Video practically does not transmit, but the game looks terrible

[daring cloud]

When Bonus Changellege Come To Egypt Server?

[inland zenith]

I did it a long time ago

[scenic arch]

turkey discord Is there

[vagrant tulip]

Yes, please refer to 3.1 in #735483472432594994.

[daring cloud]

?

[vagrant tulip]

Make sure you did reinstall a fresh copy of PUBGM from the playstore

[inland zenith]

1. I deleted it's been a long time and it didn't help
2. This program is allowed tencent)

[daring cloud]

Tell

[inland zenith]

It's not my fault that the graphics in the game are dubious on medium, and high settings are blocked, although the phone runs the game completely well!

[daring cloud]

!help

[inland zenith]

Convinced.

[vagrant tulip]

There isn't any gfx tool that is allowed by Tencent.

[inland zenith]

Deleted everything, reinstalled

There may be residual files left on the phone.

How to demolish the game completely?

[inland zenith]

In that case partner tencent, youtuber dream pubg liar :O

On his channel, he told everyone that gfx is ​​​​a legal program and that they don’t ban for it

[vagrant tulip]

You may try to format your device completely

[scenic arch]

Does Korea have an official website?

[inland zenith]

[dusty crow]

or get a new phone?

[vagrant tulip]

If he promoted the use of such tools you may report him through the online cheating content form in 5.2 #faq

[vagrant tulip]

This server only supports Global English version of the game.

[scenic arch]

wrong translation sorry

[steel lantern]

I'm at the diamond level, but only 2 players come to my game. The remaining players are artificial intelligence, this situation is very boring what is the solution to this

[frail dock]

how will ik if i was accepted for the Top Highlights Application?

[night cloak]

can anyone help me ? i am emulator i have problem with sensitivity and recoil

[onyx drift]

Plzzz suggest me for this glitch...😭😭

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @onyx drift. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

We provide community support only for mobile platform. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/

[cyan citrus]

You will be most likely contacted through the information you have provided.

[night cloak]

ok ;(

[cyan citrus]

Are you playing Unranked or Ranked game mode?

[frail dock]

k

[night cloak]

ranked

but none is helping me

;(

i just annoy people with asking help ;(

[cyan citrus]

That response was not meant for you, @night cloak. You may refer to my this response.

[night cloak]

ok

never mind

[frail dock]

through in game or email?

[cyan citrus]

Not sure about that.

[frail dock]

ok thanks for your help :)

[cyan citrus]

You are most welcome.

[night cloak]

can you answer my queston?