#questions

1 messages · Page 1539 of 1

cyan citrus
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Any other player can report you. You can also report other players, but not your own account.

elfin void
#

I won’t complain to my own acc

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Wtf

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Or google translate has a problem

#

I have the last game. There is a cheater. Do something. This information is enough, don’t you?

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I sent my id

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What else?

cyan citrus
#

Report feature cannot be found here because you are trying to open your own profile. If you want to report another player, you will need a different numeric user identification for that player. If you don't have one, this is not something we can help with.

knotty finch
#

Hello, someone else's mail was linked to my account, where can I contact?

crisp venture
#

@cyan citrus if hacker has linked his number and enabled secondary verification by which SMS code goes to hacker number when logging with my apple id and email id.After ban period finishes will i be able to login to my account or still SMS code will go to hackers number ?

vagrant tulip
ionic slate
#

Any info about 1.9, when is the release ~date... approximately

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @ionic slate. Once we do, we will publish further information in #news.

rancid mauve
#

Hello developers, I completed the marksmanship achievement, fulfilled all the conditions, but I didn’t get the achievement, what should I do? My ID: 5294346451

olive jetty
#

Hello, I'm playing pubg in Croatia and my friend is playing in the UK. Somehow he has 24 days left for the Premium crate, and i have 3. How is this possible and is it a bug? Both screenshots below

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Both screenshots were taken yesterday evening

storm pasture
#

could be glitch

cyan citrus
storm pasture
#

will there be a collab of pubg mobile and huawei app gallery ?? as i wanna top up UC but if there will be a collab i can get some pretty sweet deals from app gallery i can wait but idk if it is confirmed or no

cyan citrus
#

No information regarding this.

storm pasture
#

owh- 😦

olive jetty
broken flare
#

is it possible to unlink my mail from my acc if i only have invoices from season 17? because mail has been disabled

cyan citrus
cyan citrus
broken flare
#

Because my Mail got disabled

cyan citrus
#

They mostly do that only if your account is compromised, @broken flare. You can try to contact them through in-game. Also, any questions related to invoices should be redirected to the customer service. Only they can check if they are credible or not.

cyan citrus
#

You are welcome, @broken flare.

urban jetty
#

how do I change my background music?

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I'm stuck with the girl music

cyan citrus
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You can do it through your profile, tap on Music option and tap on Playlist Settings, @urban jetty. After that, select the music you want to play in the lobby background and tap on ''OK''.

urban jetty
#

ok thx

cyan citrus
#

You are welcome.

cursive pulsar
#

how can i reach maximum limit when there are some missions left for me?

lone surge
#

Peace, mercy and blessings of God be upon you. Today, I have a video showing an error in the map of Levik + it may be a gulch for players. Rating @lime juniper

#

I hope for a reply as soon as possible

normal fulcrum
#

@cyan citrus What happens if someone is afk in arena and we report them for being afk?

rustic prawn
#

Why is the mask not showing?

night cloak
#

Hey, I have evidence of cheater.
There's no more #report channel?
I used to report them a year and a half ago.

rustic prawn
lone surge
vagrant tulip
lone surge
vagrant tulip
lone surge
barren wigeon
#

@vagrant tulip What I can do if someone broke up my account and attached Google Play but my email address is on the character

vagrant tulip
vagrant tulip
lone surge
vagrant tulip
barren wigeon
#

@vagrant tulip how do I contact support? I picked it up and only the bot answers and I can't find where to write

vagrant tulip
upbeat stratus
#

How do i change a shared moment from private to public or friends can watch? Is it at all possible?

silver rock
#

my friend screenshooted me getting banned

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @silver rock.

night cloak
#

Is the no-footstep sound punch-jump trick allowed? Can you be banned for using it in-game?

manic ridge
#

Literally YouTubers use it so much

wispy spruce
#

I want to change my region?

cyan citrus
#

What is the issue you are facing when trying to change your region, @wispy spruce?

wispy spruce
#

Parameter error

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I want to change my region to pakistan

cyan citrus
#

Please try to log into the account with your linked E-mail and attempt to change your region again, @wispy spruce.

wispy spruce
#

Thanks

normal fulcrum
nimble ferry
#

@cyan citrus I can’t see or change my region what is the solution please?

brave wolf
#

Region change option not available for you if you created account in EEA or move to .

tropic tangle
#

Please remove the RP point limit in the next update its a scam we can't open more crates due to that

cyan citrus
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Please feel free to provide your feedback about the game through #old, @tropic tangle.

stark sundial
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Please change my avatar. They specified the day you changed it. It was a long time ago on today's date. I want a solution. Thank you.
iD: 51536688729
Region: Qatar
Network: WiFi/ data
Device: iphone11 pro

cyan citrus
#

You may need to wait for that cool-down to be over to change your avatar again, @stark sundial. Please feel free to contact the customer service in-game for further assistance with this.

stark sundial
cyan citrus
#

Unfortunately, this is not something we can help with, @stark sundial. As mentioned earlier, you can try to contact the customer service for further assistance with this.

normal fulcrum
night cloak
#

@quiet tendon

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his twitter account got hacked

celest shadow
night cloak
#

even if my other teammates left before me

#

?

quiet tendon
#

My twitter account has been hacked and I want to understand it

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I want to help

normal fulcrum
# celest shadow Here are the punishments:

Well, I didn't notice any merit deduction of any player yet. I'm tracking few players from last 1 week which went afk in ranked classic and arena tdm and quick match.

cyan citrus
tired blaze
#

When will the Bonus Challenge open

celest shadow
normal fulcrum
#

On top of that, everytime I report someone for being afk, I always receive an in-game mail which says no cheating activities were detected.

quiet tendon
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I want to activate the secondary verification feature and the verification code was not sent what is the solution

signal imp
#

Hi, I have a problem with account binding.

heavy vortex
# celest shadow Here are the punishments:

I report the players remaining idle for whole match under AFK but the system sends mail in security section as Not Cheating when I didn't even report it for that? 🌚

celest shadow
normal fulcrum
celest shadow
heavy vortex
#

Gimme a minute and

signal imp
heavy vortex
normal fulcrum
quiet tendon
#

I want to do secondary verification and the verification code was not sent to my phone number

celest shadow
tired blaze
#

When will the Bonus Challenge open?

normal fulcrum
celest shadow
tired blaze
normal fulcrum
celest shadow
storm flumeBOT
#

Please contact the customer service for further assistance, @quiet tendon. Refer to subpoint 5.4 in #faq for further information.

signal imp
normal fulcrum
night cloak
celest shadow
normal fulcrum
night cloak
#

in game mail

tired blaze
normal fulcrum
celest shadow
heavy vortex
#

Screenshot

signal imp
heavy vortex
normal fulcrum
celest shadow
celest shadow
night cloak
celest shadow
muted glade
#

how do i get the PUBGM partner badge?

normal fulcrum
# celest shadow Those were the description of the violation for Griefing Teammates.

No no. Not that way. What I mean is, when a player leaves a match while on spawn island and and we can't report them for that, adding the option Leaves match while on spawn island under Greifing category is kinda pointless.
Another reason is that the system detects automatically for such behavior and punishment is given accordingly. So why add the option?

celest shadow
celest shadow
normal fulcrum
#

Will there be week 5? The mission says Week 4 and 5.

left prism
#

@celest shadow hello I have a problem

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I just played a match and I died so I was in spectator mode and when the game ended I couldn’t leave the match so I had to close the app and come back

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And now I see in my match history that the game didn’t count ??

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Even though it’s finished

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And I play rank and kd

sullen lion
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@celest shadow Is the luck increased in classic crates for legendaries now? its 2.57% now!

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Is it increased from before percentage?

drowsy helm
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@velvet smelt

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hi
I have a problem
name account HellSonic
iD 5484315324

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I'm playing on a European server and it accidentally changed to Asia

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I need to go back to the server of Europe

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This evaluation is lost

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need help @velvet smelt

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I can't wait 60 days

cyan citrus
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You cannot change your server before the cool-down, @drowsy helm. You will need to wait for that to be over.

drowsy helm
#

This evaluation is lost

celest shadow
drowsy helm
#

I can't wait 60 days

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @left prism. You can also submit a report in #old in compliance with the channel's pinned instructions.

drowsy helm
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need help

#

plz

left prism
cyan citrus
# drowsy helm I can't wait 60 days

There is no other way. There is clear indication before your change your server and you can only change it once every 60 days. This is same for everyone. Hope you understand.

left prism
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Because it pushes my kd from 3.92 to 4 and rank too

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Can I know what I should do ??

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Because i dont wanna play any match rn and u guys tell me that’s it’s lost smh

sullen lion
drowsy helm
#

The problem is, I don't know how to enjoy the game on the Asian server because MS I have to

celest shadow
left prism
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I posted a proof in #old

celest shadow
sullen lion
left prism
#

Im pushing rank/kd now and it’s not a problem coming from me

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How is that possible that the match and the match result disappear ??

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This is not acceptable

cyan citrus
drowsy helm
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The problem is that I don't know how to enjoy the game on the Asian server because
Too high MS I have to

left prism
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If I start playing any other match here I’m afraid they can’t bring the match results back

celest shadow
left prism
#

Ok but can I know if Ican still keep playing orr

drowsy helm
#

I am upset, no one knows how to help me

celest shadow
celest shadow
#

I would recommend performing a routine repair, restart your game and device before you play a match, @left prism.

vital violet
#

Is this the place to voice my concern?

celest shadow
drowsy helm
left prism
#

Also I got a VERY long detailed version of what happened on feedback

celest shadow
drowsy helm
#

Please help me other than the server to play and stay again with friends @celest shadow @cyan citrus

celest shadow
celest shadow
drowsy helm
#

60 days is too long, that's why I can't get up or play with my friends again, that's why my friends will forget me @cyan citrus @celest shadow

celest shadow
left prism
#

Oh no but I have to download everything again and it is a problem coming from the results

#

Does it make me lose my sensitivity?

celest shadow
celest shadow
steel pawn
#

iphone 13 pro max support 90fps?

left prism
drowsy helm
#

thanks @celest shadow

celest shadow
# steel pawn iphone 13 pro max support 90fps?

iPhone 13 Pro and iPhone 13 Pro Max can access the 90 FPS option with Smooth graphics. If you are currently facing an issue related to this, please refer to the following message:

Why does the 90 FPS setting provide 60 FPS in reality on iOS 15?

Due to the new power-saving feature of iOS 15, we will correct this issue for iPhone 13 Pro and iPhone 13 Pro Max in the next update (version 1.9).

We apologize for any inconvenience caused.

left prism
#

@celest shadow i did it but it’s still the sameeeee

night cloak
#

I was playing solo vs solo and someone killed me and I reported him and he was practicing alliance with another person and I reported him directly, but the game says he plays clean, look at the video and judge this farce

celest shadow
celest shadow
left prism
#

But does it mean I can keep playing and it will not affect my issue ? I mean y’all not gonna tell me that since I kept playing it’s lost forever

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Like it mean a lot to me

celest shadow
night cloak
celest shadow
left prism
#

It’s so annoying

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Why is this game full of problem it wasn’t like that before

night cloak
celest shadow
celest shadow
night cloak
celest shadow
celest shadow
left prism
night cloak
#

Hi, I accidentally changed my server to (North America) because I was confused and didn't know anything about this new feature. Please reset my server for me (Europe)

ID: 5646241786

cyan citrus
#

You will need to wait for the cool-down to be over, @night cloak. You cannot change your server before that.

brittle moth
#

It is real?

cyan citrus
brittle moth
#

Thank you so much!

cyan citrus
#

You are most welcome!

night cloak
#

How do I get rp for 300uc every season on the first day of it's release even though I'm not in an rp team

cedar forge
#

This match isn't counted

#

🥺😐

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Match has been ended please return to the lobby

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I played a tdm after that so that if there is any issue match will get counted

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But didn't worked

steep pine
#

What going on with game

dapper plaza
steep pine
#

@dapper plaza why its green

dapper plaza
#

Because 200+ is orange not 185

steep pine
#

Whoa i saw First time 120 + is green

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @cedar forge. You can also submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

Can u read this 3x but slowly ....look what u have written. Guys ... U have serious issues with the game. If the player is banned for 3650 days = 10 y . What do u mean IF he cheats again ahhaa

worn harbor
#

I forgot my gmail account name but i have id number : 5300770931 can get the user id of account

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

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Please contact the customer service for further assistance, @worn harbor. Refer to subpoint 5.4 in #faq for further information.

celest shadow
vagrant abyss
#

my account got hacked now i can't enter my account

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when i try to enter my account from my third link I get a secondary verification that I don't know what that

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I changed my third account link but still I can't get in my account

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can anybody help me please your customer service is not responding

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@celest shadow @green agate @static sleet

green agate
green agate
vagrant abyss
#

what if i never get a response, the support team of pubg is never respond correctly

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it always look like auto bot response

green agate
vagrant abyss
#

the person in question added a two factor authentication from ingame now when I try to login with twitter or my email third link it ask me a code which I have no access to

vagrant abyss
vagrant abyss
#

m8 in 7 day time she/he can disconnet all of linked account such as twitter and google play 😱 🥲 🥺

#

whatever worst game support in all time they only know how to get our money, lots of bugs and no support at all, I deeply regret spending so much money on this game

sullen lion
#

Hello! Will the rp frozen limit be taken off?

sinful yacht
#

Hello, why am I going back to the Bronze class, which is platinum?

night cloak
#

One of my friend just sent me this .....

Banned 10y, no explanation ahhahahhah I have all login details, so I logged into his account to check if it's true
...and guess what.
. It's true....

thorny venture
#

Can you please fix the glitch where it is not allowing us to redeem RP for the M7 RP badges, it’s intermittent and only on the badges which hopefully is not intended.

night cloak
#

Is there some good tutorial/ tips & tricks youtuber who speaks english

oak dragon
#

Hello @Error 403, I've been placed under observation period for lending my friend my account who uses an emulator to play. I ranked with him from 5176 to 5444 points for 9 hours. Need to reach conq but well, any thoughts?

vagrant tulip
oak dragon
#

Hmm is it on the terms of Agreement?

vagrant tulip
#

Yes it is. PUBGM can temporarily or permanently suspend your license to use their game.

oak dragon
#

Ok and are emulators allowed?

vagrant tulip
#

Yes they are allowed.

oak dragon
#

Thank you Mocha xD.

vagrant tulip
#

Only the gameloop.

#

You're welcome.

oak dragon
#

Oh forgot. The observation period is 7 days right?

#

I see. So it is 5 d)

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No account sharing

vagrant tulip
#

You can see the duration in the observation message.

oak dragon
#

Er it does this weird thing

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Sets the timer to 24 hours

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Than after that is done

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It let's me play a bit

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And then it goes and places me under observation period again

vagrant tulip
#

You have to wait for the observation period to finish.

oak dragon
#

Gotcha

#

Thank you xD

vagrant tulip
#

You're welcome

burnt oasis
#

hi

sinful yacht
#

Hello, why am I going back to the Bronze class, which is platinum?

burnt oasis
#

im dont know

#

The company banned the account because I entered with a hacker, but I did not know that he was a hacker

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @burnt oasis.

true badger
#

hi

#

guys i need help

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i changed the server accidentally

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i need it back before the 60days

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so if anyone can help that will be a pleasure

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and thanks

#

@polar marsh

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@everyone

olive dove
true badger
sinful yacht
olive dove
olive dove
storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @thorny venture. You can also submit a report in #old in compliance with the channel's pinned instructions.

true badger
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

olive dove
true badger
true badger
sinful yacht
olive dove
sinful yacht
gloomy dagger
#

Hello. I have an inquiry: What is the "Personal Best"? I have seen it in an Achievement; however, I was unable to understand its meaning.

true badger
#

pov my luck

#

i NEED JUST ONE POINT 😭

olive dove
olive dove
sinful yacht
olive dove
olive dove
true badger
#

i cant even get over silver 2

#

but pubg should make it less time than 60 days

olive dove
burnt dagger
#

I accidentally changed my server from Europe to Sounth America. I want to ask you can you reduce my time, I'm pushing rank and I don't want to start over.
ID:5651808244
Name:DoD〆Daddy

olive dove
gloomy dagger
olive dove
gloomy dagger
gloomy dagger
#

Oh! Thank you for your assistance.

balmy jackal
#

why wouldn't the sensitivity settings for customized weapons upload to cloud????????😠

olive dove
balmy jackal
#

This is the 100th times I have checked. I have uploaded settings to cloud. Only normal sensitivity settings are saved on clouds. you can double check yourself. I reinstall the game like 3 times every weak Cause I play BUG-G on BUGLOOP. and I can confirm.

olive dove
balmy jackal
#

Well I would be happy to try. If anyone will listen and not waste my time.

merry fog
#

I have a issue that I can't buy any uc and if I do it disappear in next 5 mins doe anyone know how to fix this or facing the same problem?

olive dove
olive dove
merry fog
#

Yess I only purchased from pubg not even midasbuy

unborn gull
#

Is it only me screen doesn't respond to my touch input like a delay from when I touch to the action?

atomic fulcrum
#

Hi , I can't log into my account anymore.

#

some admin here can help me?

olive dove
olive dove
merry fog
#

Alright bro I'll do that

olive dove
unborn gull
#

Sens at max

vital violet
#

Some News FOR iPhone 13 pro max 90 FPS ?

olive dove
# unborn gull Sens at max

I assume you already did a routine repair or reinstalled the game. If so would you mind recording a short clip that describes the issue? Make sure that you tune your sensitivity settings while recording for further assessment.

olive dove
# vital violet Some News FOR iPhone 13 pro max 90 FPS ?

iPhone 13 Pro and iPhone 13 Pro Max can access the 90 FPS option with Smooth graphics. If you are currently facing an issue related to this, please refer to the following message:

Why does the 90 FPS setting provide 60 FPS in reality on iOS 15?
Due to the new power-saving feature of iOS 15, we will correct this issue for iPhone 13 Pro and iPhone 13 Pro Max in the next update (version 1.9).
We apologize for any inconvenience caused.

vital violet
#

…. I cant believe this , i need to wait 1 month FOr slove thisv😑 this is the reason of Why players dont play this Game anymore

radiant frigate
#

Hello, i ve got some update right now and when i join the Game it says that i have to restart it to have the new update But after i join it Says this thing again and i cant join the game

radiant frigate
#

iOS

#

I figured it out

#

Thanks tho

olive dove
#

Glad to read that, you are welcome!

radiant frigate
#

And another question, Why cant i OPEN rp chests?

#

I have rp points

#

But i can’t open anything related to buying from rp

night cloak
#

What should i do my account got changed

olive dove
olive dove
devout ginkgo
#

My account got hacked anybody help

peak otter
#

Damn will thx then

storm flumeBOT
#

Please contact the customer service for further assistance, @devout ginkgo. Refer to subpoint 5.4 in #faq for further information.

compact bane
#

iphone 13 pro max / PUBG MOBILE GLOBAL 90 fps still lagging ! any update ?

compact dagger
#

I want to change my pubg kr version to japan

#

How do i do it?

maiden glade
#

we want pubg pc lite to be back 😫

valid parrot
#

When will be another crew challenge??

vague breach
#

Can I contact someone so they can help me get my account back? I lost my account by the way. I lost it because I deleted my google account which was connected to my pubg account and when I deleted my google account I could not login to pubg without my google account and I want to get it back because that was my only social that was connected to my pubg. I can also give proof.

dusty crow
vague breach
#

Because I deleted it and it's almost been a year now

dusty crow
#

oh well then, start a new account

vague breach
#

So I can't restore my account?

dusty crow
#

doubt

vague breach
dusty crow
#

no

#

i only said contact google because there might be a slight hope... here I guess you can read for yourself./

obtuse coral
#

the only current problem with pubg is spectate because it is so slow that it is unbelievable that there is no one to show up at once. PUB RESOLVE AS FAST AS POSSIBLE

wraith swan
#

Hi I have a problem, is there an admin or mod here I can contact privately? It concerns winning a giveaway, for which I have not received the prize as yet

night cloak
#

Hello

#

Any news about 90fps for poco x3 pro 120hrz?

static frost
#

Does point cards count towards rp activity packs? I need 320 more points for my Paco and apparently my missions won't unfreeze again

#

I'd hate to know I wasted my money and not be able to finish and get them back

vagrant tulip
night cloak
#

If i unlock it with 90 fps file will got ban for it?

static frost
#

@vagrant tulip Does point cards count towards rp activity packs? I need 320 more points for my Paco and apparently my missions won't unfreeze again I'd hate to know I wasted my money and not be able to finish and get them back

vagrant tulip
vagrant tulip
static frost
vagrant tulip
static frost
static frost
vagrant tulip
static frost
#

Thats ridiculous...... they really screwed up with this update.

#

Thank you. I won't be spending any more money on this game

tacit panther
vague phoenix
#

Why are these hackers not getting banned like wtf there flying around and jumping 100feet in the air and you guys reply to my report and say no suspicious activity was found? Wtf

compact dagger
#

I want to change my in game pubg kr region to japan but how do i do it?

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @vague phoenix. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

#

We provide community support only for the global English version of PUBG MOBILE here, @compact dagger.

vague phoenix
#

Yes I have done that and still this player is still hacking I have encountered this player 3 times now and they have clearly been hacking for some time now considering they have ace tag next to there gamer tag.

vague breach
vague phoenix
#

This is for support so get that crap outta here.

cedar surge
#

I have a OnePlus 9r device but still I didn't get 90fps yet please enable 90fps for OnePlus 9r

night cloak
#

Love you pubg team

civic pivot
#

What are those options for? Some ppl dont even have this option

vagrant tulip
civic pivot
#

I dont see any option for that

#

What is it exactly? Didnt get it

#
  • how to turn that off? Since some players dont have
valid parrot
#

Where i can know my % in investigator?

civic pivot
#
  • by turning this to even 2% my aim starts to stutter, so its glitching on my phone with aim, when its on 1% its fine, how can i turn this off?
civic pivot
#

Its aim features, turned that off made my aim get to normal

vagrant tulip
#

Happy to help.

civic pivot
#

Thanks

vagrant tulip
#

You're welcome.

pastel terrace
#

Hello Tencent team

My account has been banned for 10 years due to violation of rules

I didn't violation any rules  so please unban my account

Iam pubgmobile player since season 2 and iam fairly playing the game

So please help me and unban my account sweat thank you team pubg

ID : 5159269955

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @pastel terrace.

grand bluff
#

Hi there, before the new 1.8 update, bonus challenge was unlocked for me but it's locked after update and I'm unable to get the tickets for bonus challenge. When will bonus challenge come back again?

tacit panther
olive isle
#

after jujutsu kaisen mode. is spider man mode removed ?

olive isle
winged pewter
#

@olive isle yea sure before spider gone and then juju come 👍🏼

atomic fulcrum
#

I contact a costumer service in the game but but it's been a month since I explained that an access link had been stolen and asked to remove it, now I can no longer access

night cloak
#

hello guys ineed help if any support have times please

#

<@&481161015728406538> <@&639889499718942720> i need help my account get banned i do no know why

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

bold pawn
#

@polar marsh please help me

#

@polar marsh Why can't I join or create a team and play in the championship

Talents, for which I was forbidden to participate in the Talent Championship ID:

599128764

cyan citrus
#

I have already answered you before for the same issue, @bold pawn.

deft wolf
cyan citrus
#

You can state your issue here, @deft wolf.

deft wolf
cyan citrus
#

How do you intend to help them exactly, @deft wolf?

#

Do you want to report cheat software and methods, @deft wolf?

cyan citrus
deft wolf
cyan citrus
#

Yes, it is safe, @deft wolf. Also, it will not ask for your personal information.

deft wolf
#

Okay thankyou

cyan citrus
#

You are most welcome.

regal blade
#

Any pubg esports moderator here?

twin pilot
#

The scope is not working
Why ?

west stump
#

Hello, i think there's a problem on car, sometimes i just get stuck to car. I can switch seat but i can't fire and exit the vehicle, also i have fast internet speed, and im using 12gb ram phone.

twin pilot
#

I need help

cyan citrus
#

From where did you download the game, @twin pilot?

twin pilot
#

Play store

west stump
twin pilot
#

It was working in chapter 5

#

In chapter 6 it isnot working

cyan citrus
#

Please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time. You may also try to do a clean reinstall of the game through Google Play. If the issue still persists, please submit a report of the issue through #old in compliance with the channel's pinned instructions, @twin pilot.

cyan citrus
eternal elm
#

I Need help a accidently changed my server to krjp and my ping is over 350 and it is unplayable
i want to change it back to Europe

silk saddle
#

Need support please. Pubgm acct hacked, Facebook linked to it was also hacked and already disabled

cyan citrus
storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @west stump. You can also submit a report in #old in compliance with the channel's pinned instructions.

cyan citrus
silk saddle
#

Also when I try doing alternative log in in game I don't get the sms nor verification codes on email

cyan citrus
#

A delayed response from customer service can be expected due to enormous number of requests every day, @silk saddle. Please wait patiently while they get back to you. This is not something we can help with through the community.

night cloak
#

In-Game customer support is useless they didnt andwer more than 2 months and they dont close tickets

#

Where i can contact with them?

#

Its not okey anymore

cyan citrus
#

What is the issue, @night cloak?

night cloak
#

I have 2 very big issue but as we know if we have problems with acconts then we need to use ingame customer service

cyan citrus
#

That's right. For issues related to accounts, only customer service can help you.

silk saddle
#

My buddy in game saw my acct logged in pubgm. With somebody else's picture already. 😩

night cloak
#

Yes but they dont even respond more than 3 months i tryd to open different tickets with different accounts

#

Is here any real admins who can talk with me?

quasi anchor
#

Hi pubg mobile somone hacked my account and Link there email on my account i need help with unlinking my account with please help me .

cyan citrus
#

For compromised accounts, please contact customer support in-game for further assistance, @quasi anchor.

quasi anchor
#

And I haven’t purchased anything

cyan citrus
#

This is not something we can help with, @quasi anchor. You will need to provide the required information to the customer service to prove that account belongs to you. If you have any questions or doubts, please feel free to ask that to the customer service.

cyan citrus
quasi anchor
cyan citrus
#

Your account security is your own responsibility, @quasi anchor. Again, this is not something we can help with. Please continue with the customer service.

night cloak
#

@cyan citrus as we all see you doing good job, your answers are quick, but do not take it personally, but this recommendation "customer service" will not work

silk saddle
#

Same here. 4 years acct playing gone in 1 night

#

Somebody else using my account already. With different photo 💩

quasi anchor
#

I buy the account 1500$

silk saddle
quasi anchor
#

I really dont want to Lose it 🙏 and there is no help

silk saddle
#

I'll admit my loss not as painful as yours, sorry to hear

#

I had to reformat my phone, clearly am a victim of phishing. Facebook also hacked and disabled, thus cannot log in to my pubgm acct also

cyan citrus
night cloak
#

@cyan citrus am i right if i say, with apple device you can use any 3rd party app?

night cloak
#

Dont disturb if you dont understand my question thanks @quasi anchor

mental oar
#

HI

cyan citrus
cyan citrus
# quasi anchor

You have already been answered. Please avoid repeating the same question.

cyan citrus
mental oar
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @mental oar.

cyan citrus
#

Please use #clans channel for recruiting clan members, @pulsar gust. This channel is intended for support related to PUBG MOBILE.

west stump
#

Why pubg always reset my sensitivity!

quasi anchor
#

@cyan citrus what if I contact with pubg mobile

night cloak
#

Go and try. For sure they want to know exact date when account is made, first and last payments paper also

quaint moss
#

Why same frame give repeated
I might get its from some event and now it's give repeted one more time how that supposed to be fair to every one who compelete mission and redeem
Now it's easy to claim just login into game and get frame

night cloak
#

Midasbuy is offical partner so its safe!

feral forge
night cloak
#

?

remote lark
#

?

storm flumeBOT
#

Please do not use languages other than English, @remote lark. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

shell shell
#

How can i Fox this issue

wraith swan
#

hi @cyan citrus I have an issue, can I message you privately about it? i dont know where else to seek help

#

or any other mod

regal blade
#

Any esports moderator here?

cyan citrus
cyan citrus
# shell shell

Please contact the customer service in-game for further assistance with this.

wraith swan
#

it's past the time when they said it will come

cyan citrus
#

Which giveaway, @wraith swan?

wraith swan
#

pubg jolly holiday sweepstakes

#

an iphone 13 giveaway

#

hosted since christmas

cyan citrus
#

Can you share a screenshot of the event, @wraith swan?

wraith swan
#

ok one second

cyan citrus
#

You can try to send your concern in #copyright channel and include the details and wait patiently for a response from the community team, @wraith swan.

wraith swan
#

ok thank you

cyan citrus
#

You are welcome.

shell shell
cyan citrus
#

Which payment method are you trying to use, @shell shell?

shell shell
cyan citrus
#

I'm not sure about this issue, but have you changed your in-game region recently, @shell shell? For how long have you been facing this issue?

shell shell
#

I got this issue from October

buoyant venture
#

Hy

#

Subscribe plz

cyan citrus
cyan citrus
shell shell
cyan citrus
#

I see. Can you please share a screenshot of the last response from the customer service, @shell shell?

shell shell
#

Let me Check

shell shell
cyan citrus
#

Then please wait patiently for their response, @shell shell. This issue is most probably due to your region. As we only provide community support through this platform, we will not be able to help much with issues related to purchases or any account related issues.

brave field
#

@cyan citrus i have a question of you can help out?

shell shell
cyan citrus
brave field
shell shell
#

Also when i switch my other accounts payments are working

cyan citrus
#

Next time, when you receive a response from the customer service, please take a screenshot and share it here, @shell shell.

shell shell
#

No one was as interested as you before.

cyan citrus
#

You are welcome, @shell shell. We are always trying to help as much as we can.

brave field
storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @brave field. We may otherwise have to mute you.

sturdy escarp
#

maybe yall know if the prizes of Holiday Tournament already sent?

frank heart
#

Is it true that S4 Face is coming with 1200UC again?

grand bluff
#

Hi there, before the new 1.8 update, bonus challenge was unlocked for me but it's locked after update and I'm unable to get the tickets for bonus challenge. When will bonus challenge come back again?

thorn agate
#

Please do something with RP point limit this is crazy bcs I open 10 premium crates then complete 1 mission and the rest are frozen. You get lot of money from spins from events and still you want more and more way how get money from players??? Just left the RP how was before please and thank you. Peace and love for every one ✌️

frank heart
regal blade
#

Any esports moderator online?

#

@wraith swan same problem but I am for another giveaway.

ionic slate
#

Do you guys suggest anything to improve smoothness of gameplay or reduce lag?

#

Pssst

cyan citrus
shell shell
#

They said You are connecting to the game from abroad. Make sure your country and location match.

#

But when i changed my location to my current country it didnt work either

honest pilot
#

will the rp points from prime plus add up in rp activity pack

cyan citrus
shell shell
#

I am in Lithuania but my region is Turkey

honest pilot
#

will the rp points from prime plus add up in rp activity pack please help me

shell shell
#

I already changed my region when i came here as lithuania but it didnt work either so i tried to change it back but nothing worked

cyan citrus
honest pilot
#

I have reached 3375/3375 will the frozen be changed then only I could get my uc back

#

From rp activity pack

night cloak
#

What's happened to the achievements leaderboard ingame loads of people got removed and they aren't banned

cyan citrus
# shell shell I already changed my region when i came here as lithuania but it didnt work eith...

As mentioned by the customer service, you should have the same region in-game to where you are currently living, so it should be an issue because of your region. Please try to change your region again once the cool-down is over to where you actually reside. If the issue still persists, you can try to contact the customer service again. Also, you can submit a report of the issue through #old and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video

cyan citrus
shell shell
#

Do you think will it help ?

cyan citrus
#

The cool-down time will increase when you change your region multiple times, @shell shell. Also, we do not recommend you to change your region to somewhere where you are not actually located.

shell shell
#

I just changed to be sure about purchase thing idk it will increase

cyan citrus
#

Sadly, we will not be able to help you with this any further, @shell shell. As mentioned earlier, you can submit a report of the issue through #old in compliance with the channel's pinned instructions or try to contact the customer service again.

pseudo forum
#

I have a problem where after I start a match in solo krjp it stays on matching forever and it never start a match

ID: 5283751848

cyan citrus
#

The KRJP server is mainly for the Korean and Japan players, @pseudo forum. The server also has relatively less amount of players compared to other servers. This is not something we can help with if there are not enough players. We recommend you to try to find a match at another time, wait patiently or switch to your regional server or a server with higher player base.

pseudo forum
#

Ok

#

When I’m trying to enter metro why does it say that

#

But I can join to metro on my other acc

cyan citrus
#

Metro Royale may not be available for you, @pseudo forum. For further assistance with this, you can try to contact the customer service in-game.

pseudo forum
#

Ok

night cloak
#

I want to contact an official about violations on the YouTube channel

#

hello im here!

cyan citrus
cyan citrus
night cloak
#

No, I got a violation on my channel and I didn't post any cheats

drifting jewel
#

@night cloak @celest shadow @cyan citrus Can you please assist him with his PUBGM Account. It seems to be compromised and he has previously dealt with a hacker. He claims to have never installed any 3rd party apps and has only 1 other access open via his friend.

He gets the following message upon login.

storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @night cloak. We may otherwise have to mute you.

night cloak
#

@cyan citrus I messaged you

cyan citrus
night cloak
#

thx

cyan citrus
# drifting jewel

This is not an issue. He may refer to #faq sub point 2.12 for more information about account suspensions and how to appeal for an account suspension. We cannot help with this and asking about account suspensions here will lead to a mute. For compromised accounts, please contact the customer service through in-game for further assistance.

night cloak
#

I got already permantly ban. Now i have banned account for not valid reason.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

stray fossil
#

5723205740

ornate rover
#

I played 600 mins but not completed

#

@cyan citrus

night cloak
#

Hello, i started playing this game 1 week ago and i was grinding ranked. i was trying to reach crown. i accidentally switched to another server and realized that i cannot switch back. basically my rank is now reset and there is no reason to play. is there any way to switch back to old server?

cyan citrus
#

You will need to wait for the cool-down to be over, @night cloak. You cannot change your server before that.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @stray fossil. Remember to read through #faq before asking questions in the support channels.

winter narwhal
#

hello, i accidentally closed my facebook account and i can't play pubg mobile anymore please bring me to my old account please help me

cyan citrus
#

If you had only one login method to access the game, you will need to contact the Facebook's customer service for further assistance, @winter narwhal.

https://www.facebook.com/help.

shadow gulch
#

Hey I want to know how I can get my stolen account back

#

I’ve never attempted to ask for help until today

cyan citrus
#

You will need to contact the customer service of your social media account and customer service in-game for further assistance with compromised or stolen accounts, @shadow gulch.

shadow gulch
#

What should I ask them?

winter narwhal
cyan citrus
cyan citrus
winter narwhal
#

I used to put e-mail and password on my account from pubg settings, can I use it?

brave field
#

Is there someone or an email i can send proof about the copyright claims i got on my YouTube? All my videos that got the strike has noting to with Cheat content.

cyan citrus
cyan citrus
winter narwhal
#

can you tell me about something like i am in korean version

native rose
#

I'm getting penalised and being deducted UC stating I used an unofficial app to top up yet I top up using inapps thru apple? Wth I'm so confused

cyan citrus
novel raft
native rose
cyan citrus
#

If you have made purchases through unofficial or unauthorized sources in the past, UC will be deducted until the total amount has been recovered. For further assistance with this, you can try to contact the customer service in-game, @native rose.

winter narwhal
#

how and where can i make the third entry

native rose
#

I haven't though, all my purchases are thru apple and I have every receipt

golden citrus
#

Hello can anyone help me please

native rose
#

So pubg are stealing my UC

#

And have no proof?

golden citrus
#

Hello

cyan citrus
native rose
#

And wait 2 months? So every time I top up, they will deduct? That's a scam

winter narwhal
golden citrus
#

Guys the game ban my account in at a time I did not run the game and it is said that I violated the privacy even though I had not played the game

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @golden citrus.

cyan citrus
#

If you have a linked E-mail or phone number, you can use that login method through the login menu of the game, @winter narwhal.

winter narwhal
#

Okey thanks

cyan citrus
#

You are welcome.

cyan citrus
winter narwhal
cyan citrus
#

What is your device, @winter narwhal?

winter narwhal
#

samsung galaxy M20

cyan citrus
#

From where did you download the game, @winter narwhal?

native rose
#

I just told you, all my purchases thru apple and I have every receipt from 2018, I have already made a complaint, and would like proof of the date, time and purchase from this unofficial app.

winter narwhal
#

Google Play store

cyan citrus
cyan citrus
winter narwhal
#

i'm in korean version is it okay

cyan citrus
#

Oh. We do not provide assistance for that, @winter narwhal. We only provide community support for global version of the game.

winter narwhal
#

where can i find help for korean version

cyan citrus
#

You can try to contact them through customer service in-game, @winter narwhal.

quaint moss
#

If I received 2 same mythic it's count 2 time In mythic fashion or its only count once

narrow nymph
#

When Bonus Challenge will open?

quaint moss
#

Why same frame give repeated
I might get its from some event and now it's give repeted one more time how that supposed to be fair to every one who compelete mission and redeem
Now it's easy to claim just login into game and get frame

devout ginkgo
#

@cyan citrus are we likely to get the joker outfit soon

cyan citrus
#

No information regarding this. Please feel free to provide your feedback about the game through #old, @devout ginkgo.

cyan citrus
cyan citrus
shell shell
#

This guy send me sth like this after i wrote feedback to #old channel

#

I think it is scam

shell shell
cyan citrus
#

This is a scam website, @shell shell. Please do not trust such messages or anyone who send you private messages asking for your personal information.

We have now permanently suspended the user that sent you the private message and was impersonating the moderator.

shell shell
#

Thanks

cyan citrus
#

You are welcome. If you have entered your login information on the phishing website, please change your password and log out from all the devices one time for your social media account, @shell shell.

shell shell
#

Nope

crisp venture
#

Scammer are increasing in Pubg official discord too.Its soo disgusting Pleading

night cloak
#

I recently recovered my PUBG account but now the account is useless because I can’t buy or even claim freebies.. it’s useless can anyone help

#

Hi, I accidentally changed my server to (North America) because I was confused and didn't know anything about this new feature and know the bing is very high and i can't get inside the Game Please🙏 reset my server for me (Europe) Thank you

cyan citrus
cyan citrus
night cloak
#

But I can't go inside the Game that my issue 😕 @cyan citrus

abstract edge
#

@cyan citrus I have a problem, my account was banned for 10 years for no reason and I do not know why this happened and I have proof that I did not violate any rules or laws of the game and I was live broadcasting with my friend and suddenly my account was closed and he sent me a security notice that the account was banned for 10 years I want help to unblock and to find out why How is the solution and I have proof that I did not violate any of the laws of the game?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @abstract edge.

quaint moss
#

How to remove trusted device from login activities

night cloak
#

Please cancel the matching approach that we can play with our friends who are in low teir than us, it is something not helpful. Want to have fun with our friends why you force me to play random ? No one love this new system. It should be cancled in next update

cyan citrus
#

You can provide your feedback about the game through #old, @night cloak.

devout ginkgo
#

How long does it take to get mythic

cyan citrus
#

Are you asking about PUBG MOBILE or this Discord server, @devout ginkgo?

sinful violet
#

I have two questions
First: Was the class system implemented in the single mode, as it happened in the duo and the team?

The second: When does the monitoring time on the account expire, while the 24 hour renewal is renewed, I don't know when it ends

Please answer my questions

#

@cyan citrus

cyan citrus
#

What do you mean by class system, @sinful violet? As of your second question, if you are referring to security observation period, all players that are suspected of cheating will be placed under the security observation period. It will be removed once confirmed that you are not cheating. For further assistance with this, please feel free to contact the customer service in-game.

sinful violet
#

@cyan citrusI mean by the first question, in singles, is tier mode applied, like gold the first rank is platinum, like what happens in duos and team

fringe olive
#

Hello, I wanted to inquire about appeals against strike or intellectual property claims @cyan citrus
Where can I file an appeal

sinful violet
cyan citrus
fringe olive
storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @fringe olive. We may otherwise have to mute you.

devout ginkgo
#

@cyan citrus pubg mobile

cyan citrus
cyan citrus
devout ginkgo
#

@cyan citrus how do u check how many u have

sinful violet
fluid lark
#

If I buy Elite Pass Plus 900 Uc, After completing all mission, How much uc I will get back?

cyan citrus
vital violet
#

Im going to assume this person in the screenshot isn’t actual support, can i get a mod to confirm or deny? I find it really odd

fringe olive
#

@cyan citrus do I need to contact @lime juniper ?

cyan citrus
sinful violet
# cyan citrus This one.

Focus with me on the team or the duo. A Rank Gold person cannot play with a Rank Diamond person, right!

In the singles, if a person enters a Platinum Rank, the highest Rank is Platinum in the match

Yesterday I was entering the platinum rank in the singles against people with the highest rank, for example, the crown and the conker, today the opposite happened.

cyan citrus
cyan citrus
vital violet
fringe olive
cyan citrus
vital violet
cyan citrus
cyan citrus
cyan citrus
cedar pivot
#

Hello i need help with my account

cyan citrus
#

Can you please add more details about the issue you are facing, @cedar pivot?

cedar pivot
#

I want to unlink my email from my account cuz someone is trying to steal it

cyan citrus
#

For compromised accounts, please contact the customer service in-game for further assistance, @cedar pivot.

cedar pivot
#

Okey thnx

cyan citrus
#

You are welcome.

full garden
#

Как изменить номер телефона привязанный к Pubg Mobile?

How to change the phone number associated with Pubg Mobile?

cyan citrus
#

That's not possible at the moment, @full garden.

full garden
#

Is it also possible to change mail?

cedar pivot
#

Customer service doesn’t give me too much help to unlink my account

#

My email

#

Srry

#

I need to solve this as fast as possible, that guy keeps joining my account

cyan citrus
#

This is not something we can help with through the community, @cedar pivot.

ornate grail
#

Can someone help me i just bought an ipad and i get this error message everytime i open the game

#

And when i open my account i can't find any icon to download resources and maps

cyan citrus
#

For how long have you been facing this issue, @ornate grail?

ornate grail
#

For 3 hours i reinstalled the game 2 times and tried repair many times nothing works, my device is Ipad pro 2021 12.9 inch

#

When i skip the error and login i can't even download anything there is no icon to download anything

cyan citrus
#

Please try to do a Routine Repair of the game from login menu and reset your device settings one time, @ornate grail. You can reset your iPad settings through Settings > General > Transfer or Reset iPad > Reset > Reset All Settings. After that, reboot your device one time and see if it will make any difference.

ornate grail
#

Okay give me 2 minutes

#

Same issue @cyan citrus

vagrant tulip
ornate grail
#

Egypt

vagrant tulip
#

Using WE network ?

ornate grail
#

Yeah

vagrant tulip
#

Alright so a quick fix for this issue is changing your ip address you can do that by restarting your router couple of time untill the game starts.

ornate grail
#

Okay let me try this and get back to you

vagrant tulip
#

Alright.

ornate grail
#

Actually i tried opening hotspot from my phone to my ipad from another network i didn't get the error so it's actually a problem from my wifi, but let me check if i will find the icon now to download the maps and resources

vagrant tulip
ornate grail
#

I cant find the icon what am supposed to do

vagrant tulip
#

Are you currently using a vpn ?

ornate grail
#

Nevermind it works now after resetting my wifi

#

Im not using any vpn

#

Works after resetting my router thanks you are the best

vagrant tulip
#

Alright perfect.

#

You're welcome.

spice moth
#

Good evening, I have problems with my pubg mobile account. When you log in to your account via a social network or email, it asks you to confirm the login using the linked phone number. I don't have access to the sim card. What should I do, please help me.

atomic fulcrum
#

Any moderator on this chat Is possibile to write ?

vagrant tulip
vagrant tulip
spice moth
vagrant tulip
unborn bone
#

I'm having trouble logging into my account
When I log in it requires a code (secondary verification)) and I don't receive any code

id((5108648916))

spice moth
spice moth
vagrant tulip
unborn bone
#

Pubg don't send me a code on my phone

vagrant tulip
unborn bone
#

The problem is that I have tried for a week, yes, you will win, but send me a code. My phone does not receive any code

spice moth
#

Is there an application form for my question?

unborn bone
vagrant tulip
unborn bone
#

I hit the daily limit because PUBG is not sending me a code

vagrant tulip
#

If it's been written successful after clicking on obtain code that means that the code was successfully sent but it may have been blocked by your ISP or your phone. Contact your isp customer support and make sure they didn't block any messages.

unborn bone
#

No one has attended any messages. I receive messages from Telegram, Facebook, and WhatsApp. There is no problem with my phone number

vagrant tulip
quaint moss
#

Any way to change region before it's cooldown I'm accidently change region to some other region i want to change its back

vagrant tulip
barren wigeon
#

@vagrant tulip I cant change my server because my accound got hacked and i want return to europe

vagrant tulip
#

You need to wait for the cooldown to end.

barren wigeon
#

Really?

old crest
#

Please bring back Inferno Rider Helmet

sturdy escarp
#

Is the Holiday tournament prizes already sent for the winners?

celest shadow
celest shadow
elder tundra
#

the game not entering in classic mode? in duo just in spider man mode ? what the problem

#

؟

still pebble
#

please someone help me

#

iam really sad for this problem

#

while iam playing in a classic game suddenly the game closes and i have to reopen it after i open it i lose ranking points and sometimes the screen suddenly becomes black and i have to restart the game iam really sad

atomic fulcrum
vagrant tulip
night cloak
#

I do not have any error in the database why each day is happening with me?

#

<@&481161015728406538>

vagrant tulip
# night cloak

This is due to the poor internet connection. Please use a stable internet connection or try using a dns.

#

Please do not mention the moderators unless it's a server emergency.

still pebble
#

And the problem is not in device

vagrant tulip
#

It's a low end phone. Crashes are expected.

still pebble
#

When i purchased the device nothing happened no crashes

#

After like 1 year and half it started crashing

vagrant tulip
#

The game gets updated every two months most likely it requires faster processors and higher Ram. Your device is really old and it's a low end device crashes should be expected.

still pebble
#

Isn't there anyway to prevent crashes

vagrant tulip
#

You may try using the routine fix or reinstalling the game if that didn't help unfortunately you need to change your device.

night cloak
#

<@&481161015728406538>

olive dove
night cloak
#

I did not do anything

atomic fulcrum
night cloak
#

And i got ban for Day 9/2/2022

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

cedar pivot
#

What's happening here

vagrant tulip
vagrant tulip
vagrant tulip
#

If you mean that I am a moderator than that's a no.

atomic fulcrum
vagrant tulip
#

Moderators are the one with blue role.

cedar pivot
#

Ok ok I have a question if I'm playing with a VPN I'm I gonna get banned@vagrant tulip

vagrant tulip
vagrant tulip
cedar pivot
#

Like I have too

atomic fulcrum
storm flumeBOT
#

Please refer to subpoint(s) 3.18 in #faq for further information, @cedar pivot.

main igloo
#

man I got muted for 3 days for saying "don't go there you will die "

vagrant tulip
vagrant tulip
main igloo
#

I'm just saying this is Bs

vagrant tulip
#

You may also try to contact the customer support ingame to appeal the mute.

worthy epoch
#

i had a merit deuction it says due to using third party application or something and got banned for 10 mins the message of the ban was about the connection with server
like wth is happening ??

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @worthy epoch. You can also submit a report in #old in compliance with the channel's pinned instructions.

night cloak
#

@static sleet@olive dove there's a random player joined the team and we played 2 matches and in the second he get banned i know the duration of ban

night cloak
olive dove
night cloak
olive dove
scenic arch
#

I'm playing the korean version, metro royale doesn't show 😭

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @scenic arch.

scenic arch
#

where can i get help for korea

olive dove
scenic arch
#

thanks

snow needle
#

Hello

#

么Hasib
5211207521

Hacker BANGLADESH DUO TPP NUMBER 1 PLEASE CHECK AND BAN HIS ID AS SOON AS POSSIBLE.PLAYIMG WITH HACKS

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @snow needle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

harsh stump
#

Hello, I am a Facebook Streamer. My page is Mafia Gaming with 150K follows, and I am facing a huge issue. My account ID is 5202365787. I was holding top 1 on Europes’ server but I had to stop and dropped down to top 8 because someone I don’t know opened my account and changed my server to KRJP to try and ruin it for me. Can someone please contact me and solve this issue for me?

winged pewter
#

@olive dove hello sir! Please tell me why choco & lurn voice pack available only for north america players? i like choco & lurn also...i want to these voice pack .. i think this is not fair decesion ❄️

#

@lime juniper here

storm flumeBOT
#

Please contact the customer service for further assistance, @harsh stump. Refer to subpoint 5.4 in #faq for further information.

olive dove
winged pewter
#

Ok thank you
pubgm_hidethepain

storm flumeBOT
#

Please contact the customer service for further assistance, @harsh stump. Refer to subpoint 5.4 in #faq for further information.

harsh stump
#

I connect the customer service nobody answer

#

Nobody helped me I want to fix my server

#

I need supporter to talk with him @static sleet @thin halo

#

I need supporter to talk with him @olive dove @winged pewter

winged pewter
#

@harsh stump don't do unnecessary ping to anyone...leave here your problem and they reply you.
Thank you.

inner moss
deft stone
#

is there hidden achivments that you cant see in achivment list?

fathom barn
#

Hello , I have some issues.. when I shoot or my teammates shoot Or if I run ,prone or jump there is odd movements and bugs like lag ,I can't describe it .. I tried to lower graphics and all but it won't fix ! I report in game couple times but nothing changed

tidal adder
#

PUBG is unplayable ,, I Play NA/Asia it’s lagging on both server, even from different account ,, my internet it speed is over 500+download and 100+ upload…

It’s not devices problem though I play from I pad pro 2021..

I don’t what’s going with pubg, but something not wright ..

#

Please suggest me something

tidal adder
static sleet
cinder bay
#

help my Facebook account was stolen and I want to unlink but the person who took it from me enters the platform and cancels the link

#

I have access through gmail

storm flumeBOT
#

Please contact the customer service for further assistance, @cinder bay. Refer to subpoint 5.4 in #faq for further information.

covert mason
#

is there 8v8 in rooms?

cinder bay
#

Please can you explain me more precisely I do not know English very well I am Hispanic and I am through a translator

#

Yaya I read but it doesn't help me they still have me waiting they don't allow me to do anything but wait

feral forge
narrow sparrow
#

@feral forge hello
How other users get crates leaks from beta version even they don't have right to access crates in beta?
How i can access it?

cinder bay
#

In how much time will I wait for an answer?

feral forge
feral forge
feral forge
cinder bay
#

OK

#

question :3 from the Facebook account can not unlink my Gmail account? the gmail account is linked to my cell phone

#

That is my fear that the person who is in the Facebook account will unlink my account from Gmail

feral forge
desert elbow
#

@lime juniper Please help me, i got multiple copyright strikes for something i wasn’t even aware of. Please help i have really less time, my channel is going to be terminated soon. Please take your strikes back and i will delete all those videos. Please think about my 4 years hardwork.

jolly scaffold
#

is this channel for tech support or gameplay related aspects?

desert elbow
#

Yes, gameplay and tips and tricks

jolly scaffold
#

uh ok then
how does the "roll" and "no thanks" work during allocation in metro royale?

visual jackal
#

hi I am the owner of a verified store with a commercial number and I would
like to be a reseller of pubg UC

#

?

#

@feral forge

#

@static sleet

storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @desert elbow. We may otherwise have to mute you.

cyan citrus
next crane
#

I am reviewing videos to get the investigator title but now a days it says no more videos to review every time i open it

cyan citrus
#

You can try again at another time or contact the customer service in-game for further assistance with this, @next crane.

regal brook
#

What are the lotery gifts for

narrow sparrow
regal brook
#

@cyan citrus

cyan citrus
#

I don't have information regarding that.

regal brook
#

It has a pubg license

#

Midas

next crane
fiery garnet
#

My 3 years of hard work and my best account got banned by a mistake 😭😭 seriously i loose my everything 😭 and i cannot be sleep in the nights 😭 seriously i feel ugly and worried plz i apologize and need my account id 5507304121

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @fiery garnet.

zealous quest
#

For some reason I don’t have the top highlights moment, do I need to enable something in the settings?(I already have highlight moments enabled I just want to generate top highlights)

cyan citrus
#

What is your current rank, @zealous quest?

zealous quest
#

Do I need to be in a certain rank?

cyan citrus
#

The feature will be opening for certain tiers on certain days, @zealous quest.

zealous quest
cyan citrus
#

You are most welcome, @zealous quest. Good luck!

storm flumeBOT
jagged pasture
#

Can BGMI players participate in events

cyan citrus
#

No.

cyan citrus
#

I have updated my response now. Thank you.

night cloak
#

do i get crown entry emote now or when C2S4 end?

#

@cyan citrus

cyan citrus
#

As this is a season reward, you will get it after the start of the new season, @night cloak.

night cloak
#

nooo

#

time to go for ace then

regal blade
#

@vagrant forum please reply my dm.

atomic fulcrum
wispy crow
#

There are total 80 Kills How Could we Kill 200 players in a Single match

#

There is something wrong with This Achievement

#

It Doesn't Add more Kills , Just count Most Kills

night cloak
#

hello sir one youtube daly hacking video uplaod and night video remove so your website this youtube channel no strick so plz ban channel plz personl messeg me halp me 10k subcriber upload hacking video

simple roost
night cloak
#

Why can't do anything with those Vouchers..aafter i Completed the race..not fun

night cloak
#

i need help with browser ID payment

#

@static sleet

#

@green agate

lilac inlet
#

Hello friends, I just wanted to tell you that I am participating in the pubg weapon design contest, I hope you can help me by voting for my design, thank you very much

storm flumeBOT
night cloak
#

@celest shadow help

celest shadow
night cloak
celest shadow
night cloak
#

so i wanted to gift UC to a friend .
i input his ID
now his ID is stuck in my account

#

Why I still have this on frozen also??

night cloak
#

Also this guy is from here ..or an scam ??

celest shadow
celest shadow
lucid token
#

My profile picture isn’t appearing in Game od Social media acc

night cloak
#

But is from like like thursday this way :(

#

Monday shouldn't have reset ??

celest shadow
night cloak
celest shadow
celest shadow