questions

[celest shadow]

Please keep an eye out for #news.

[acoustic zodiac]

Hello officials,

[ MY CHARACTER ID : 5210330377 ]
I’ll explain the situation in a simplest way possible. I am having login issues with my account as someone has hacked my account and added a secondary verification method. Now whatever code is being sent to verify my device is sent to the scammers number. But I still have my Twitter and gmail login. Please help me out as soon as possible. I’ve invested my hard earned money on that account. I am genuine guy who is seeking for help please help me. I have never hacked or done something beyond PUBG policy as I love this game so much. I am also a esports player for DRS GAMING from South Asia. Please help me I can’t lose this account. 😭 . Waiting to hear back from you guys soon.
Thanks !

[night cloak]

:/

[civic sluice]

Hmmmm ok , but Nobody says something 😅

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. You can reach out to a support agent by selecting the "Help" button at the top-right corner of the login menu.

[acoustic zodiac]

I have tried the customer support multiple times but isn’t of much help. Please do try to understand the case and review it with some human support.
It’s a very humble request. I am going through a lot of stress already.

Please try to understand the situation and get me some proper human support before it’s too late.

@celest shadow @lime juniper

[celest shadow]

Please be advised that the moderation team on Discord is not affiliated with the customer service therefore we are unable to assist players with in-game account issues through the community. We hope you understand this and contact the in-game customer service and wait patiently for a support agent to get to your request.

[hallow garden]

I dont understand why you put used codes from previous event on new event.
Every code is copied from previous event, i checked EVERY CODE.
I have 7 am now and was watching to take it, and got away with not satisfied mood.
I think its not fair due to community and those viewers who were watching the stream.
Hope you will fix that problem and will make new event with everything vaild.

[tight crystal]

Anyone who have an idea on how to remove third link?

??

[fickle haven]

Hii any admins?

need help

@green agate@neon patiohii

want hel

help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fickle haven. Remember to read through #faq before asking questions in the support channels.

[fickle haven]

PLZ

need help

Reply

[green agate]

Hey there, please tell us what your problem is so that we can provide accurate assistance.

[sage geyser]

Hello all friends
Where can I give links & proof of cheating & hac**ing tools to PUBg Mobile team to taken down them?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @sage geyser.

[sage geyser]

Thanks Alot ❤

[fickle haven]

My account is banned without any Reason plzz help me want it back

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fickle haven.

[sullen lion]

@celest shadow How many days after login my friend will be able to use the recall code that i give in the recall event??

Ive asked this several times, and mods doesnt seem helping.. atleast a dont know could be an answer!

@celest shadow help.

[celest shadow]

From what I remember, it should be about 28 days or more. It might have changed, I am not too sure.

[celest shadow]

Feel free to send your concern in #copyright.

[night cloak]

Who are the winners of RPM7 Giveaway

??

[stable turret]

Admin can help me with feedback on how to pair groups with friends mode, many people have responded and are not satisfied with this, instead of analyzing in friend pairing mode, you can upgrade to automatic pairing mode groups help players form groups with people easily interact and participate according to their level.

you can use this mode from gold or white tier down

[celest shadow]

Feel free to provide your feedback in #old.

[celest shadow]

Please keep an eye on #events when the winners of this giveaway is announced.

[harsh wigeon]

The worst game I've ever played, nothing good about this game is getting worse season by season. Your ideas are stupid. When I play, my game is all BOT. I can't even play with my friends because of points. Aren't you really stupid? Do you think you've done a better job?

[steep pine]

@celest shadow hey friend when I block player in his popularity my name is showing but in my popularity his name was erased why block player popularity did not erased my name

Also when blocked player searching my name is coming on search bar

[autumn hazel]

U want me to send it here or privately??

[serene wagon]

@Error 403 need support

[quasi whale]

I need help i got muted for 3 days for violating the rules when i didnt violate any

my friends were making fun of a teacher and i just said respect <hername> mam

<@&639889499718942720>

[winged kelp]

Can anyone give me the email of pubg support, I want to send some feedbacks. ◉‿◉

[night cloak]

At what time it will be announced?

[mortal apex]

-If you would like to contact the customer service via e-mail, please refer to this message.

-If you would like to share any feedback or concern, please use #old.

@winged kelp.

[manic ridge]

Kills are not being added to region titles

[grand bluff]

I have a question about weekly matches is the 1000 uc prize for squad mode too? And what is community tournament crate?

[manic ridge]

<@&481161015728406538> kills are not being counted towards my region titles

[storm flume]

Please do not use languages other than English, @tame vapor. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

If you block a player, they will be removed from your top 20 popularity list.

[celest shadow]

How can we help you?

[celest shadow]

No information regarding this, but you can keep an eye out on the channel.

[storm flume]

Please avoid going off-topic, @crisp venture. You may have unrelated conversations in #chat.

[night cloak]

Okay

[celest shadow]

Please provide us with a screenshot of your issue.

[celest shadow]

The 1 000 UC prize is for players that win the solo match. You can open the Community Tournament Crate from your Inventory to get one random prize.

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @tame vapor.

[manic ridge]

Won’t let me send ss

can I send somewhere else?

[celest shadow]

You can send screenshots or videos here.

[manic ridge]

It’s not sending

[steep pine]

@celest shadow my name is not removing in popularity list of which player I block it

[celest shadow]

The player has to block you instead.

[manic ridge]

@celest shadow I think the photo was corrupted becuase I ss again now it send

[celest shadow]

Are you supposed to be ranked in top 100?

[manic ridge]

no

But no kills are being added

I’m stuck at 182 for headshots

494 middle man

And so on

Since yesterday

It’s not moving

[celest shadow]

Did you play matches in Diamond 5 tier or higher?

[manic ridge]

I’m diamond in everything or above

Ace in duos and squads

I been playing squads today but nothing is adding

[celest shadow]

Please try again tomorrow and let me know of the result.

[mild drum]

Hi! I never really text about this but there’s this new glitch where your whole game doesn’t count. Like if u play a normal erangle it doesn’t show in your career results, like the game never registered/happened. Pubg needs to fix this asap before any other glitches. It happened 3 times to me today, out of which 1 was chicken dinner, if this continues I’m done with the game

[vestal sand]

Hello, I want to know. If I linked a phone number and enable double authentication, can a hacker log in via social networks without a code?

[bronze breach]

Need help are they really need to banned me this long for using gfx tool for so long

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @bronze breach.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bronze breach.

[buoyant plank]

Why do I have to play with the same class I hope to play it as it was

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @vocal stirrup. We may otherwise have to mute you.

[craggy gyro]

My account region is Singapore and I recently moved to a different country. Singapore region had the option to redeem blue crystals in game and my friends in the country I reside now say they don't have blue crystals. Like um, they have red crystals meanwhile I have blue crystals because my account region was in Singapore till now. So, when I change region to the country I reside in currently will the blue crystals convert into red crystals?

I have about 75 blue crystals of which I bought some with uc and I don't want it to go to waste. Lemme know what I need to do

still waiting on a reply for this issue, I raised this during the 1.7 update and I was promised it'll be fixed by the 1.8 update. I'm not gonna pay freakin 300$ to buy mythic outfits with emotes if I am not able to freakin use the emote in game ffs

https://cdn.discordapp.com/attachments/918192802951749722/934194758874705961/RPReplay_Final1642798608.mov

[echo meadow]

Can I team up with enemy in custom room match just for fun

Reply pls asap

[autumn hazel]

@vagrant tulip

[oblique mango]

can i know why?

same on my other acc i am baned

[modest elm]

Hi i accidently change server asia to Europe! It shows now ican change it after 60days! Please helpme🙂

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @mild drum. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

A verification code will be sent to your linked phone number if someone attempts to log into your PUBG MOBILE account on another device.

[celest shadow]

Feel free to provide your feedback regarding this in #old.

[celest shadow]

No.

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[modest elm]

Please help me i accidentally switch asia to Europe... I have custom matches! Please give me a solution

[celest shadow]

You will need to wait for the cooldown before you can switch to another server.

[celest shadow]

You will still be able to join rooms normally. The room's server depends on the host account.

[oblique mango]

this is a new acc bro i didnt get a single acc baned in history

[storm flume]

Please contact the customer service for further assistance, @oblique mango. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Unfortunately, I don't have any information for now. I will surely let you know when I do. Meanwhile, please feel free to report the issue through #old in compliance with channel's pinned instructions.

[night cloak]

Spend 100 minutes ingame rp mission doesn't work for me since week 1 of new season rp, why isn't this fixed?

[cyan citrus]

Can you share a screenshot of the mission you are referring to, @night cloak?

[twin cobalt]

will get out of the top 500 if you are patient
I didn't do anything and they kicked me out
Answer me, how much time has passed so far?

will get out of the top 500 if you are patient
I didn't do anything and they kicked me out
Answer me, how much time has passed so far?

[cyan citrus]

Please contact the customer service in-game for further assistance with this, @twin cobalt.

[twin cobalt]

The examination medicine will last for how many days, say 10 days, say because I will cry from the top 500. I did not do anything forbidden like this, O Babji company

The examination medicine will last for how many days, say 10 days, say because I will cry from the top 500. I did not do anything forbidden like this, O Babji company

Come on, this is not the service, how do I not understand?

[cyan citrus]

We only provide community support through this platform, @twin cobalt. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[craggy gyro]

???

a response would be nice

[oblique mango]

could it be thet my team played 1 match? and then i left

[night cloak]

Repeatable one

[cyan citrus]

I'm not sure but I don't think the crystals you have received already will convert into red.

[night cloak]

Any solutions?

[craggy gyro]

Can confirm? Cuz I spent uc on those crystals and certainly don’t want it to go to waste

[cyan citrus]

You may try to contact the customer service in-game for confirmation, @craggy gyro.

[oblique mango]

quendi

so i left my team in crew chalange could i be baned cuz they played 1 match maybe?

cuz i have no ban history and its sayinf baned from pkaying

[night cloak]

..

[craggy gyro]

there's no topics related to crystals in the shop when I tried searching there, help me out please.

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[dire shuttle]

Hello I wanna some help here

My acc got ban.. Iam streamer and not cheater!!!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dire shuttle.

[craggy gyro]

@celest mountain

[meager pumice]

@cyan citrus What will be with teams that was #7 on all talent championship but didnt get chance to play next stage?

[cyan citrus]

I believe this mission can only be completed when week 4 will start. You have unlocked the week 4 missions with the mission card, but week 4 has not started yet.

[hollow trail]

I want someone from the moderator to talk to me necessary

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hollow trail. Remember to read through #faq before asking questions in the support channels.

[still spire]

Need help with account not letting me back in to metro after I died on map 3 saying I have not been invited to play

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this, @still spire.

[storm flume]

Please do not use languages other than English, @toxic narwhal. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[blazing quarry]

I want someone from the moderator to talk to me necessary

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @blazing quarry. Remember to read through #faq before asking questions in the support channels.

[still spire]

@cyan citrus I have tried this first and got no where but from getting the same message saying I have not been invited to play as still under beta testing lol but iv been playing from the minute it reloaded back says I'm fighter 11 as well

[cyan citrus]

We will not be able to help you with this, @still spire.

[toxic narwhal]

Bro i have done ace but i dind'nt get top highlights feature

Hlo

[cyan citrus]

Where do you reside, @toxic narwhal?

[toxic narwhal]

What

[cyan citrus]

What is your country, @toxic narwhal?

[toxic narwhal]

Pakistan

[cyan citrus]

Please try to logout of your account and log into the game again, @toxic narwhal.

[toxic narwhal]

Ok and i want to change my region back to pakistan but my account 3rd email has been disabled what should i do

[still spire]

@cyan citrus okay thank you but is there some way I can get a invite back to metro as I have still loads of stuff on there and seeing all the other on my friends list and in my clan able to play but me

[cyan citrus]

Please contact the customer service in-game for further assistance with this, @toxic narwhal.

[cyan citrus]

There isn't. We will not be able to help you any further with this.

[hollow trail]

I took ban 10 years as an injustice

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hollow trail.

[still spire]

Well this is one player you wont be getting no more money from if I can't even play the full service of the game

[blazing quarry]

I took ban 24 hours as an injustice

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blazing quarry.

[still spire]

So where is the support for the players if you can't help with a real issue I can't make fighter 2 with out playing metro..right ? Yet now I get a message saying I can't play because I have not been invited to play so clearly there is some sort of issue with my account or your game system if you cant help plz put me in touch with some that can plz

[cyan citrus]

You have already been answered, @still spire. This is not something we can help with. You can try to contact the customer service and please avoid repeating the same question.

[still spire]

So what are you hear for if you can't help ????

[cyan citrus]

We only provide community support. We are not customer service.

[velvet jolt]

hi

Please, I want a solution to a problem Error Code : 6

[cyan citrus]

We provide community support only for mobile platform, @velvet jolt. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/

[night cloak]

Hi, I have a question. When i select the „ultra graphics” and „reflection on the water”, these reflection are missing. Is this a bag?

[cyan citrus]

Which Graphics style are you using, @night cloak?

[night cloak]

In russian it calls ultra)

[cyan citrus]

I was referring to the graphics style, @night cloak. Please try to switch it to Colorful and see if it will make any difference.

[lime schooner]

YouTube Channel I have a sneaker hacker seller who has a subscription to whom should I send to get the screw closed?

[cyan citrus]

Please be more precise and state your concern more properly, @lime schooner.

[lime schooner]

There is a YouTube channel that is hacking for free

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @lime schooner.

[lime schooner]

tanks

[safe salmon]

can you tell me please when will the Tier Difference 'll be disabled ?

[cyan citrus]

No information about the removal of this feature, @safe salmon. Please feel free to provide your feedback about the new changes in the ranked game mode through #old.

[lime schooner]

The link is broken and can not be entered

[cyan citrus]

What is the issue, @lime schooner?

[lime schooner]

The link that is for reporting fraudulent content will not be included in everything I do

[cyan citrus]

Yes, but what is the issue you are facing, @lime schooner? Can you share a screenshot?

[cyan citrus]

I'm not sure why it is not working for you, @lime schooner. Where do you reside?

[gloomy crown]

Give me Bgmi dc link

[cyan citrus]

We only provide community support for PUBG MOBILE, @gloomy crown. Please feel free to browse the internet for that.

[lime schooner]

Sweden

Do I have to enter the link with a specific IP?

[cyan citrus]

Can you try to restart your device one time and switch to a different internet browser, @lime schooner?

[lime schooner]

yes

tanks Quendi

[cyan citrus]

You are most welcome, @lime schooner.

[narrow sparrow]

@cyan citrus hello

[night cloak]

@cyan citrus i selected colorful style and its the same result

[narrow sparrow]

Why i can't access crates section in Pubg mobile beta version? @cyan citrus

[cyan citrus]

From where did you download the game? Also, please mention your device.

[night cloak]

From appstore

[cyan citrus]

No information regarding this.

[cyan citrus]

Could you please mention your device?

[night cloak]

Iphone 12 mini

[cyan citrus]

Are you facing the same issue on HD or HDR graphics option, @night cloak?

[lime schooner]

Why do I make a link to the YouTube channel?

[cyan citrus]

You only need to paste the video code as highlighted in that screenshot, @lime schooner.

[lime schooner]

It gives an error again

I can send the same link to free hacking channels in Weston so that you can follow them yourself
@cyan citrus

[cyan citrus]

Can you send me the channel link privately, @lime schooner?

[lime schooner]

OK

[night cloak]

@cyan citrus yes, that the same issue on both of graphics options

The description says that the changes are applied immediately

[cyan citrus]

You may report the issue through #old in compliance with channel's pinned instructions, @night cloak.

[compact pivot]

How should i report

i am new on disord

[meager pumice]

@cyan citrus why are u seening me?

[cyan citrus]

Could you please add more details about your concern?

[meager pumice]

Interresting

[near crown]

We request PUBGM official please bring some real events for Pakistani Gamers and stop scamming events where Only you'r partners get advantage not common players..💯

The recent Pakistan's 1st sever anniversary Event was a successful Scam from you Guys. If not simply announce the winners in Pakistan Fb official Page including Motor bike winner🙂

[cyan citrus]

Feel free to provide your feedback about the game through #old, @near crown.

[lime schooner]

I say when you put the quality of the super smooth in the graphic settings section of Pubg?

Because I'm so lagging though 60 fps

[cyan citrus]

No information regarding that feature, @lime schooner. Please feel free to provide your feedback through #old.

[lime schooner]

So what can I do to reduce my lag?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @lime schooner.

[near crown]

Spectating friend where camera's angles are glitch tell where to report?

[lime schooner]

ok😐

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @near crown. You can also submit a report in #old in compliance with the channel's pinned instructions.

[lime schooner]

I say why so few reviews a day

15 review and 1 day🥺

[cyan citrus]

That's the daily limit, @lime schooner. Feel free to provide your feedback through #old.

[keen dock]

What’s the deal with the video reviews to become an investigator? There are people that are obviously using more than 1 hack, but the “correct answer” is only one of them (most of the time). Are we just supposed to guess?

[green agate]

You should accurately guess the most harmful one that is in the video. @keen dock

[keen dock]

So if someone is using x-ray vision, auto aim and speed boost, in what scenario would speed boost be the most harmful? Because it tends to be speed boost most of the time

[green agate]

In that scenario auto aim is the most harmful.

Speed cheats aren't necessarily harmful compared to others.

[lime schooner]

Now, for example, that person has a car flying at high speed and has a bot. The location of the anime must be desired?😐

[green agate]

Can you clarify on the "Anime" part?

[lime schooner]

X Ray 😂surry

[green agate]

No in that case since a car can oneshot, it is more harmful.

[keen dock]

How is this only Speed boost?

[green agate]

It is not, I am saying that it is more helpful to point out the more dangerous threat.

[keen dock]

The reported player got a knock using auto aim which allowed him to push the warehouse using speed boost. I don’t see one being more harmful than the other

[green agate]

I'm afraid I'm going to have to end this here so the channel cannot get cluttered. If you have any further questions feel free to ask here again.

[keen dock]

Is there anywhere I could have this conversation without cluttering this channel?

[green agate]

Feel free to dm me if you need further clarification on anything.

[lime schooner]

what 😐?

[thick yew]

When will we get sanhok v2 and vikendi v2?

And improvements on erangel like the new bridge, pochinki church, ferry boats

[lime schooner]

Only X RAY😐?

[hardy lynx]

My account is ban with no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hardy lynx.

[cyan citrus]

No information regarding this. Please feel free to provide your feedback about the game through #old.

[thick yew]

These new map changes should take priority compared to silly every update

[cyan citrus]

As mentioned earlier, please feel free to provide your feedback about the game through #old, @thick yew.

[static moat]

I need pubg official mail address

[static moat]

This player is hacker

[crisp venture]

@cyan citrus why are scammer in discord channel

[static moat]

I need pubg official mail address

[crisp venture]

Who is thi guy.Acting like a Pubg customer team

@cyan citrus is he scammer or really a pubg team member please let me know or else this stupid guy will scam everyone id

[cyan citrus]

The user has now been suspended from the server, @crisp venture. Please do not trust such messages in the future. They are scammers and will try to steal your login information.

[static moat]

Can anyone help me

I need to mail them about a hacker

[cyan citrus]

The customer service email for PUBG MOBILE is: [e-mail], @static moat.

[crisp venture]

@cyan citrus yes brother

[trim sierra]

My account has been stolen I want to stop linking Twitter so I can recover the account
#questions

[static sleet]

Please contact the in-game customer service for further assistance with compromised account issues, @trim sierra. Refer to subpoint 5.4 in #faq for instructions on how to contact the customer service.

[static moat]

Everybody report on this player

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @static moat. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Tencen come back

[subtle swift]

سلام عليكم انا اللعب محاكي ولا يمكني ان افتح مايك
وتظهر رساله في العبه تقول
معنها ان عمري اقل من 18سنه وانا اكبر من كده

[storm flume]

Please do not use languages other than English, @subtle swift. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[subtle swift]

Peace be upon you, I am playing a simulator and I cannot open the mic and a message appears in the game saying that I am under 18 and I am older than that

[broken pivot]

Einglish :
Hello, my account was banned for no reason only from the reason for my integrity, it was few, and I took 10 years because I took 4 in the air, and by God, there is no hacker, and this account is dear to him and he spent 30 dollars on it, and I do not have much money, please recover the account

Arabic :
مرحبًا ، تم حظر حسابي بدون سبب فقط لسبب نزاهتي ، كان قليلًا ، واستغرق الأمر 10 سنوات لأني أخذت 4 في الهواء ، والله لا يوجد مخترق ، وهذا الحساب عزيز عليه وقد أنفق
عليها 30 دولارًا ، وليس لدي الكثير من المال ، يرجى استرداد الحساب

@static sleet

[storm flume]

Please do not use languages other than English, @broken pivot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @broken pivot.

[vagrant onyx]

What does this mean in game match like future

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @arctic plume.

[night cloak]

I cant play with my friend help me

@green agate @neon patio

[green agate]

Hey there, the message is saying that you or your friend cannot play together due to the fact that one of you is a much higher rank.

[night cloak]

let me fix it before the update I could play with it ,where is the old time 😥

[green agate]

I'm sorry can you clarify this message more clearly for me.

[storm flume]

Please contact the customer service for further assistance, @cyan elk. Refer to subpoint 5.4 in #faq for further information.

[cyan elk]

K

[night cloak]

fix it like it was so it wouldn't be on the rank so I could play with him

[green agate]

All decisions and changes made after an update are more than likely final. You can put your comment on it in the appropriate channel if you like though.

[autumn pecan]

After what time does the leader in the clan merge for not an asset

?

[storm flume]

Please do not use languages other than English, @subtle swift. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[remote spruce]

i want to know how can we speak with ban admins ?!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @remote spruce.

[nova marsh]

What do you mean?

[languid gust]

what is even the difference between xray vision and auto aim

cuz auto aim you can still see people through walls by auto aiming right?

this is for investigator status btw

[green agate]

Hey there, xray tells you the location of enemies, and auto aim means that a program gives you reactions far past human capacity.

[languid gust]

ok thx

[neon patio]

"Auto Aim" is essentially aimbot, where cheaters automatically snap to players and never miss. "Xray" is essentially ESP, where cheaters can see the location of other players through objects. Cheaters often use both.

[prime jolt]

Get killed by a player with no name that's glitches outside of the map in metro.. I reported it.. do something about the dam glitching .. because it's becoming a dam joke at this point

In put a code that kills you instantly when you glitch out of the map.. and it will fix the glitching.

[serene saffron]

Hey dear moders,

I want to know how to receive verification code via Gmail because it doesn't send me anything does it work only in the morning as so many people say or what?

When I want to login via Gmail via verification code it says "it completed" which mean it sent but I dont receive anything

@neon patio @green agate sorry for tagging you but I had this issue before and noone helped me..

[slate bridge]

I did not break the rules. Why was I banned for no reason? There is someone else, you stole. I am oppressed and I do not have any other account in PUBG Mobile. Please help as soon as possible. I did not violate the rules. Please review the data for more than a week. I do not know how to access my personal ID account in the game 5477624714 @lime juniper@neon patio

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slate bridge.

[jagged viper]

Hello

[winter terrace]

Hello My name is fatima My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID 『ツ』〆AnGeeL
5668228041

[polar marsh]

Please refer to the private message from @polar marsh for further information, @winter terrace.

[jagged viper]

I need support

[heady meadow]

Hello dear,
ID Account 5146587753
Name Account 59 Guzel
Get ban 1 Years
I have been a PUBG mobile player for 4 years with my account only, and this account is very old, and I got to know many friends, but some of them cheated, and I do not know that they are cheaters. Support and thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @heady meadow.

[dense steeple]

I got a 10-year ban because of downloading from an unreliable app , and I have evidence of downloading a game from the Apple Store. These are pictures that indicate the download of the game, and I have a second account that I use on this game and did not get ban. Can you explain the reason for the ban and what I can do I do to recover the account because I have no cheat or any files that have cheat I play on iPad please help as soon as possible.

ID: 5194683727

Thank you.
@neon patio @lime juniper

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dense steeple.

[versed egret]

Hi anyone here?

[brave wolf]

Yes

[versed egret]

Thanks for answering my message i have a problem When i use. Smg guns. And shotgun. My character. Going to back I hope someone can help me

[brave wolf]

can you show the screen record of this issue?

[versed egret]

I recorded but I can’t send. More of 8 mbt🤦‍♂️

[brave wolf]

This server 100mb upload limit for all.

[versed egret]

I will send

[versed egret]

Watching my record 🤦‍♂️

[brave wolf]

can't see that character going back tho seems normal or

[versed egret]

Not normal my character return I have this problem I can’t use smg guns and shotguns

[versed egret]

Look at this

[brave wolf]

@celest shadow

@versed egret got it , have tried routine repair?

[versed egret]

Uninstalled pubg and reinstall Again but not fix

[regal brook]

I finished a match in livik about to go to crown I we finished first me and my friend died in the way but we had the recall option

We got stuck in the game got kicked out and the match didnt even count

Its the same scenerio with this garbage ass game every single time

I have it on video

My teammate went to revive when the game finished and there was no option

When will you fix this!!!!!!!

I want my points back

@polar marsh

@celest shadow

Report this to the developers immediately

I reported so many times and nobody bats an eye

@polar marsh

<@&639889499718942720>

[vocal dirge]

@cyan citrus
Please help. My account with a mobile number has been hacked. I have three accounts linked with Facebook, Twitter, and an email. The hacker linked the phone number. He entered my account through secondary verification and locked my account from within the game.

[split fossil]

can i promote my channel here ?

[regal brook]

By far this is the worst game devolopers I’ve ever had experience with

You don’t listen at all to the people who fuel your game with money

F you

We should just boycott your game until you listen to your players

[real sedge]

@regal brook they are on vacation😁

[plucky shoal]

My account was banned and I didn't use any software or violated any rules, I've been playing the game from season 4 and charging from season 13 so far, can you help me? Account Name (M Saad) id (5337425318)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @plucky shoal.

[vagrant tulip]

Some of the employees are having a vacation but that doesn't mean that the game support, discord isn't working.

[compact badge]

Plz halp me my youtube channel gmail lost so my youtube channel gmail find plz 😭

[vagrant tulip]

It's not a matter that is related to PUBG MOBILE. Please contact google for your issue.

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[compact badge]

@vagrant tulip only gmail found my channel

[vagrant tulip]

This is not Google support 😑

[compact badge]

@vagrant tulip 😭

[vocal dirge]

@cyan citrus
I did, but they didn't make me happy.

[cyan citrus]

We will not be able to help you with compromised accounts through the community in any way, @vocal dirge.

[vocal dirge]

@cyan citrus
Please put me through to someone who can make me happy.

[cyan citrus]

Only customer service in-game can help you with issues related to accounts, @vocal dirge.

[vocal dirge]

@cyan citrus
Someone here must be able to solve the problem, as far as I'm concerned, this is a big company.

[regal brook]

There is a bug im experiencing regarding layouts

They all got changed

[cyan citrus]

No, there isn't. As you have already been answered, please refrain from repeating the same question.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @regal brook. You can also submit a report in #old in compliance with the channel's pinned instructions.

[marsh gust]

My pubgm acc was hacked. How can i removed immediately the twitter that was bind on it?

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts, @marsh gust.

[night cloak]

@cyan citrus dm open?

[cyan citrus]

You can state your issue here, @night cloak.

[night cloak]

which bots are used in this server for anti nuke?

i need the same bots in my server

@cyan citrus

im waiting

[tacit jewel]

Hello. I'm unable to change my region in game. My current region is America and i want to change it to Pakistan. Everytime i try to change it they ask me for a phone number and when i provide my phone number they ask me for a code.but they never send that code. once in a thousand i receive the code but when i enter it they say Paramater error

[night cloak]

@thin halo

@neon patio

@lime juniper at least you can help

@lime juniper should i wait?

nice support

[cyan citrus]

What do you mean by anti nuke, @night cloak?

[night cloak]

anti nuke bots which saves server for getting nuked

you know what i mean?

[cyan citrus]

Unfortunately, no.

[night cloak]

cmon

you're a Moderator

you dunno nothing

@lime juniper unfair someone is Ignoring me

[tacit jewel]

Will someone like to reply me

[cyan citrus]

You may try to again at another time or contact the customer service in-game for further assistance with this, @tacit jewel.

[tacit jewel]

I have tried a million times

[cyan citrus]

This is not something we can help with through the community, @tacit jewel.

[night cloak]

No help with mods

ig this channel is Useless

[cyan citrus]

This channel is meant for support related to PUBG MOBILE. Please avoid going off-topic, @night cloak.

[wooden cargo]

@storm flume hi and can I ask a very hard question?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wooden cargo. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Will there be 90fps support in Dimensity 1200 ??

[wooden cargo]

In the last few days, when I experienced the new mode, I met a few gamers who used a web shooter to swing up a tree to camp. I suspect the game has not fixed this bug so I have a report. But no response from the system yet.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @wooden cargo. You can also submit a report in #old in compliance with the channel's pinned instructions.

[wooden cargo]

Yeah I do report in-game

But the game didn't response

[faint umbra]

Is the new tdm map coming in 10 days

[jade ledge]

Before 1.8 update my region in france but After update region option is not showing

Please help

[jovial wasp]

Want to report a channel who is selling uc

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @jovial wasp.

[cyan citrus]

It is possible that your account is currently registered in European Economic Area (EEA). In that case, the option to change your region will not be available for your account. You can try to contact the customer service in-game for further assistance with this.

[cyan citrus]

No information regarding this.

[jade ledge]

Bro i created my id from Bangladesh then i change my region in france

[cyan citrus]

This is not something we c an help with, @jade ledge. As mentioned earlier, you can try to contact the customer service for further assistance.

[ionic slate]

If i forgot the password of my gmail that is linked to pubgm, is there a way to access the account with a social media that was unlinked from the acc like a month ago

Or atleast verify that its me and link another social media so i can loggin

[cyan citrus]

No, there isn't, unless you have another login method that you can use, @ionic slate. Feel free to contact the Google's customer service for further assistance with this.

https://support.google.com/

[ionic slate]

Thing is i didnt setup a recovery email or phone, that gmail was made specifically for pubgm... :sad:

[cyan citrus]

Not something we can help with, @ionic slate. It is your own responsibility to safeguard your account.

[ionic slate]

👍

[silver rock]

can any mod help me please

i accidently choose asia to krjp

i was checking out the servers and i need to get back to asia please help

[cyan citrus]

You will need to wait for the cool-down to be over to change your server, @silver rock. You cannot change it before that.

[silver rock]

is there any way to change it back without waiting for the cooldown?

[cyan citrus]

No, there isn't, @silver rock.

[azure pagoda]

Hello team support I msg someone hack my email pung and linked by Gmail and I get banned by the hacker 10 year what I can do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @azure pagoda.

[autumn hazel]

@vagrant tulip

[simple epoch]

I collected lobby but its not showing. Please help

[jagged viper]

Help me

[clear berry]

Are people still getting banned for changing internet? Lol just asking because my friend got banned, I asked him if he use cheats and he said no. Idk if I should trust him lmao

[winged pewter]

@simple epoch i think its a song single not lobby 😋

[simple epoch]

Oh I see. Thank you

[winged pewter]

@simple epoch welcome ❄️

[jagged viper]

@winged pewter hey

U

How to be pubg support

[winged pewter]

@jagged viper what is your problem..ask to moderators here...feel free

[jagged viper]

/

[winged pewter]

Don't spam unnecessary

[cold barn]

Hallo
My drivers was banned without apparent reason and I have not violated the terms and conditions of the game and I hope that my account will be returend

I love PUBG and I respect your policy very much
Please re-activate my account so I can enjoy playing again

My name mobile is xiaomi 11t pro

Please i want play pubg
I dont use hack
My pubg account is not ban
Id 5205791019

Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cold barn.

[night cloak]

I just wanna know why. The hands look like ths...

[cyan citrus]

From where did you download the game, @night cloak?

[night cloak]

Play store

Obv

[cyan citrus]

And what is your device, @night cloak?

[night cloak]

Samsung Galaxy Tab A6 2016

[cyan citrus]

Are you using HD resources pack or non-HD, @night cloak?

[night cloak]

HD

[cyan citrus]

Got it! Thank you, @night cloak. This seems like an issue with your textures. Please make sure you download the Recommended Response Pack and System Resource Pack from your lobby interface. After that, logout from your account and do a Routine Repair of the game from login menu. Also, try to enable Anti-Aliasing option from the Graphics settings and see if it will make any difference.

If the issue is persistent, please submit a report of the issue through #old in compliance with channel's pinned instructions.

[night cloak]

Thanks a lot! But I already downladed the full game resources plus I don't have the Anti-Aliasing option in my settings...

[cyan citrus]

Can you try to do a Routine Repair of the game, @night cloak?

[night cloak]

Will it delete the game resources..?

[cyan citrus]

No. It will only delete the update files, @night cloak.

[night cloak]

Aha!

Alright I'll try it thanks for tying to help!

Cya later then..

[winged pewter]

@knotty dagger use #chat not spam here ❄️

[twin fractal]

Hello i need help. Someone speak spanish please?

[winged pewter]

@twin fractal what you want say here feel free but only game related!

[twin fractal]

In spanish because i dont know english… el juego me está sacando varias veces y me sale que se revise mi conexión a internet pero mi internet esta bien. Me ha sacado 3 veces ya y he perdido mis puntos de la partida hasta me dieron ban de 30 min, no entiendo que esta pasando.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twin fractal.

[winged pewter]

@twin fractal you know better english...use here english only ...thank you.

[hushed vessel]

Does anyone know when will the landing bug be fixed??
It lasts for like over 2 months now

[queen maple]

5 days ago: i start matchmaking, and some1 in my team use cheat speedhack and xRayVision i report him and 1 day later i get this email !!???? ( speed hack !!! )

[civic sluice]

Hello PUBGMOBILE Support Team.
I want to talk about (TRENDY
POWER ) FOR REAL PUBG 8 mythic no one single DANCE? !! Pubg Mobile it’s now boring It’s all about letting people buying UC but there is no quality same thing happened over and over every body hope for, BRING SOMETHING NEW!!

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @civic sluice.

[hushed vessel]

@cyan citrus

[crisp venture]

Dear sir,
My account has been banned for no reason.I am a ipad player and i have never used Emulator to play pubg.My account was banned on
( Wednesday 05-01-2022 ).Please help me to unban my account.I am playing pubg since season 1 and i never used any types of hacks as i am against players using cheats to play pubg.

Thankyou
Device-Ipad / iphone
Network- Wifi
County- Nepal
Id- 540461808

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crisp venture.

[woven fiber]

hello my button settings are changing by itself screenshots:

[cyan citrus]

Hello! Please mention your device, @woven fiber.

[night cloak]

Probably is the new update

After the new update what didnt happen to my settings lmao

[bleak laurel]

is the discord login option still avilable?

@cyan citrus

[cyan citrus]

Have you tried to contact the customer service for this, @keen karma?

[versed egret]

Hi guys i have a problem When i use. Smg guns. And shotgun. My character. Return I hope someone can help me

[cyan citrus]

We don't have much information about this issue, @keen karma. Please try to contact the customer service in-game and see if they will be able to help you out.

[cyan citrus]

Hello! For how long have you been facing this issue?

[versed egret]

Hi bro after updating pubg mobile And my phone. Iphone 8 plus. Last version

[cyan citrus]

There is customer service that you can reach out through in-game, @keen karma. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service. To start with, you will need to record your issue through AI and select the available options accordingly to connect to a customer service representative. This is to save extra resources and time due to enormous number of requests every day. You can let us know if the issue still persists after a response from the customer service.

[cyan citrus]

Are you facing the same issue in classic game mode?

[autumn sapphire]

How can i complete the sesame crates achievement now ?

[versed egret]

Yes bro in. Classic. & in tdm. Every mode I uninstall & reinstall but still not repair

My English not good sorry if u don’t understand me

[woven fiber]

ipad 7

[cyan citrus]

This is fine, @versed egret. Thank you. Are you facing this issue only with SMG rifles and Shotgun rifles?

[cyan citrus]

Please try to logout your account one time and make sure that you logout from all the devices. After that, do a Routine Repair of the game from login menu and see if it will make any difference.

[bleak laurel]

@cyan citrus

[versed egret]

You welcome yes bro only SMG AND shotgun.

[cyan citrus]

Can you please make another video recording of the same issue and include another weapon like an assault rifle, @versed egret? Make sure that you include both SMG/Shotgun and assault rifle in your video.

[autumn hazel]

Dude when will this in game customer support reply to our issues
It’s been over a month and still the same bot reply that they’re getting more requests than usual.
All they have is bots to answer us the same things
This discord server should’ve been created for customer service, atleast it would’ve been much useful and would’ve helped out a lot
Because in the end, whatever we ask in this discord server, we are always told to contact in game support.
I mean, if we are always directed towards the in game support then why does this discord server even exists??

[cyan citrus]

We only provide community support through this platform, @autumn hazel. This means that we are not customer service and we are not affiliated with them. We can help players with general issues. Technical issues related to the game and any issues related to accounts should be redirected to the customer service.

[autumn hazel]

If u do have contacts with PUBG mobile officials then please do suggest them to improve their customer support and also to improve this game @cyan citrus
It’s getting pathetic season by season
Plus customer service has never improved

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @autumn hazel.

[versed egret]

Of course bro. Wait

[autumn hazel]

Is that going to help in any way??

I’m sure I wasn’t helped by the in game support themselves
How will this feedback section help@us??

[cyan citrus]

What is your issue, @autumn hazel?

[autumn hazel]

I need immediate assistance from the in game support .
They haven’t provided any official reply from an agent for more than 1 whole month.

Only bot replies had been provided

[cyan citrus]

But what is your issue, @autumn hazel?

[autumn hazel]

Account recovery

[cyan citrus]

Do you still have access to your account, @autumn hazel?

[autumn hazel]

Yes

[cyan citrus]

Can you share a screenshot of the last response from the customer service, @autumn hazel?

[autumn hazel]

Should I send it here?

[slow elm]

any esports admins?

[cyan citrus]

Yes, you can send it here, just make sure that you hide any personal information when you do that.

[cyan citrus]

Can you share a screenshot of the complete response above, @autumn hazel?

[versed egret]

AR

[autumn hazel]

@cyan citrus

The same response for more than a month
But no official response from agents

[versed egret]

Shotgun

[cyan citrus]

As mentioned by the customer service representative, you will need to wait until they get back to you, @autumn hazel. Please understand that customer service receives an enormous number of requests every day which can of course cause a delayed response for certain cases. Sadly, this is not something we can help with through the community. Please wait patiently while they get back to you.

[autumn hazel]

Will they be responsible for my account loss because of their lack of punctuality??

I don’t think so
That is why I need immediate help before I lose my account

[versed egret]

Smg

[cyan citrus]

Got it! Thank you, @versed egret. This seems like a bug. However, please try to reset your device settings one time through your device Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. After that, reinstall the game one time through your device settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Reinstall App. Restart your device one time and see if it will make any difference.

If the issue still persists, please submit a report of the issue through #old in compliance with channel's pinned instructions.

[cyan citrus]

Your account security is your own responsibility. Only few days have passed since the last response from the customer service, so please wait patiently. Again, this is not something we can help with through the community. Please avoid repeating the same question.

[autumn hazel]

@versed egret that Once happened to me also brother
I’d switched my network to another internet service provider which had solved the issue
Do give it a try
No need to reset anything.

[versed egret]

I do everything before still not working

[cyan citrus]

Did you reset your device settings, @versed egret?

[versed egret]

After update pubg I reset my phone and format my phone reinstall pubg But not working

[autumn hazel]

@versed egret

[versed egret]

I buy new network before 3 day bro Still not work

[cyan citrus]

Then it should be a bug. If you have already tried all the possible fixes, please report the issue through #old and include the following details along with the description of your issue.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Video

[versed egret]

I will do thank you for helping me

[cyan citrus]

You are most welcome, @versed egret.

[versed egret]

😘

[cyan citrus]

Can you please share a screenshot of the last response from the customer service, @keen karma?

[civic sluice]

What’s happened to the emotes? Where are they?🤣

[night cloak]

how to reports cheat sell discord servers

[storm flume]

Please contact Discord at https://dis.gd/contact for this matter, @night cloak.

[civic sluice]

Boring game 😂 everyone should play new state

[open hull]

Greetings....
Hey PUBG I got a ban 3 months ago for 7 days for file modification which was totally unfair I reported that issue several times but didn't get any response and after the ban removed until I was unable to access All talent championship matches.everytime I try to join the crew it show me a prompt that'your currently banned from playing these matches'.
So my request is please remove that unfair ban from my I account so I can enjoy these matches with my friends.this is my I'd:5271457050
Thank you....

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[manic ridge]

@celest shadow

Surely this is not legit right?

There’s no way some one has a 95% kills by headshot and not cheating

Right?

[celest shadow]

If you find the player suspicious, you can report the player from their basic info (bottom-left corner).

[open hull]

Brother is there anything I can do so got unbanned from all talent championship matches.

[celest shadow]

Unfortunately, no.

[open hull]

Brother this is not legit you know the ban I got from system was totally unfair I even reported the issue but not getting any response.so my question is how should I prove that I was not guilty when I'm not getting any response?

[storm flume]

Please contact the customer service for further assistance, @open hull. Refer to subpoint 5.4 in #faq for further information.

[sleek lagoon]

I played this game for 2 years since season 2. I'm not that good playing this game until now so usually I found my self ended up in -3 k/d ratio. Nothing suspicious on my statistic but today i got sudden ban for 10 years after reach 50 RP rank. I play a classic match but in game it says I do a violation of agreements, I'm not even kill anyone yet.

Please give me a solution. I'm not a huge UC spender but I spend it continuously and consistently for the last 3 months. And I'm about to spend more in the future.

ID : 589814607

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sleek lagoon.

[slender creek]

is there anyone who can help me?

is there anyone who can help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @slender creek. Remember to read through #faq before asking questions in the support channels.

[quaint moss]

The in match announcement only seen by teammates or all lobby player
And which mode display announced
Some mode not displaying that in match announcement

[slender creek]

@storm flume Ranked and unranked games, will this mode be permanent on the south america server??? why can we only play in the night shift, why at another time of day we can't find matches

@storm flume No more matches during the day after the last update, will this last update be permanent in ranked and unranked?

[real sedge]

2years since season 2? Seems legit😁

[fleet crag]

hello my account was blocked for no reason for 10 years. please review the ban and return access to the account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fleet crag.

[cyan citrus]

What is your device?

What is the issue, @lavish marten?

[lavish marten]

Um just supporting my friend's channel

[cyan citrus]

Any kind of advertisement is against the #735483472432594994, @lavish marten. Please don't do that again.

[lavish marten]

Okay my bad

[hallow igloo]

Can a mod help me? Someone hacked in my account they even tried to unlink my Twitter!

Cus while I was playing it randomly said " logged in on different device "

[cyan citrus]

For compromised accounts, please contact customer support of your social media account and customer service in-game for further assistance, @hallow igloo.

[storm flume]

Please avoid going off-topic, @lavish marten. You may have unrelated conversations in #chat.

[hallow igloo]

I already did! It did nothing

[cyan citrus]

This is not something we can help with through the community, @hallow igloo.

[hallow igloo]

Oh..

[bleak arrow]

I need a good settings for my laptop specs

[hallow igloo]

What am I supposed to do now? It has alot of uc and outfits?

[bleak arrow]

how can i find it ?

[hallow igloo]

And I just supposed to let them have it after I spended alot of money on it?

[cyan citrus]

We provide community support only for mobile platform. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/

[bleak arrow]

ohhh ok

[cyan citrus]

Your account security is your own responsibility. You should never share your login credentials with anyone and use two-factor authentication. As mentioned earlier, this is not something we can help with. Please continue with the customer service.

[hallow igloo]

I never did

They just hacked it randomly

I didn't share anything about my account

[bleak arrow]

how can i get gameloop discord server link ?

[hallow igloo]

I was just playing with my friends

[cyan citrus]

Again, not something we can help with, @hallow igloo. Please continue with the customer service.

[hallow igloo]

okay..

[cyan citrus]

That is available on their website under Forum section.

[hallow igloo]

Thanks for atleast trying to help

[cyan citrus]

You are welcome.

[night cloak]

My joystick keeps "disconnecting" like i move and sudden it stops moving/lag and when it continues its reversed like i move forward i do a little jiggle and sudden am walking backwards or stops running

And

( "screen adjustment in graphical settings" i mean non screen standards )

Most of the issues i got are from the new update btw

[thick talon]

Why not showing video case in security Center 😕

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

What is the issue you are facing?

[thick talon]

Not showing ban pan video only (10 video show on all talent Championship video) its not enough

[cyan citrus]

Can you please share a screenshot, @thick talon?

[quaint moss]

Ignore xD

[thick talon]

😓 7days i see this option not showing video i need Daily 50-100+ video case i am expert on banpan
I stay in Middle east (there have lot of cheater player) i can do remove cheaters

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this or report the issue through #old in compliance with the channel's pinned instructions, @thick talon.

[atomic hazel]

banned due to modification of game data means?🤔

[ashen frigate]

What we need in metro

Weapons:

1. MG3
   2.Famas

Changes/ Adds:

1. All maps must be 1hour long
2. All maps must have a zone(When players glitch out the map they get damage to their health) or when they are more than 5 meters away from the walls they instantly die
3. The grenade launcher must have a 15 sec cool down
4. Every map must have a shop that includes: Energy drinks, painkiller, normal ammo, 4 Lead Lined fabrics, weapon attachments(Refined) and you can also fix your vest and helmet
5. More players in a map at least 10 squads
6. New spawns
7. In every map it Rains, Misty and Night (Random)
8. We could send our friends money or vests(to reduce people trading in map 1 and 2)
9. Thermal scope must have different colors
10. Increase lvl 4 to 6 backpack space by 100
11. Grenade Launcher damage should be reduced by 25% and increase area of damage
12. New items (Diamonds, Platinum, etc)
13. A yellow flare gun (It drops a BRDM)
14. Bosses at map3 should not drop blue crates
15. Remove glitches that you can remove
16. New Map
17. New exit points
18. Increase lock box space by 10
19. Increase map size
20. More loot in map 1,2
    21.We can customize normal vest only (livery, camo, country flags)
21. Lvl 6 helmet must match lvl 6 vest color
22. Reduce the Apes health
23. increase more crates at Rad

Remove:

1. Radiation drinks

[night cloak]

XD

No one will listen

Congrats on wasting time

[ashen frigate]

OK cool

[winged pewter]

@ashen frigate trust on the progress

[night cloak]

Hi i can’t access my account

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @pure nymph.

[night cloak]

It was connected to my Facebook when I entered my password its taking me back to put it again

no support here guys

Where are they

they're busy

in dms

How can I contact them please

[static sleet]

I can give you some guidance privately in this regard, @night cloak. However, these will be subjective advises and mainly what I did to keep the accuracy higher than 80%. If that's fine with you, feel free to dm me.

[vagrant tulip]

@open hull No you shouldn't it's a scam link

Please be careful

[brisk juniper]

I cannot log into pubgm using my Facebook account

Using a ios device

[cyan citrus]

What is the issue you are facing when trying to log into your account, @brisk juniper?

[brisk juniper]

It is saying Authentication revoked

[cyan citrus]

This usually happens when you enter incorrect login information or cancel the login process, @brisk juniper. Please try to change your password and attempt to log into the account again.

[brisk juniper]

Did that already

[cyan citrus]

Can you try to restart your device one time, @brisk juniper?

[cyan citrus]

What is your device?

[night cloak]

Iphone

11 max

[brisk juniper]

I just did that and I uninstalled and reinstalled the app

iPhone 13

[cyan citrus]

Please try to change your Facebook password and restart your device one time.

[cyan citrus]

Where do you reside?

[brisk juniper]

North America server

[cyan citrus]

Your country, @brisk juniper.

[night cloak]

I have changed it

This was the 10th time i have changed

[cyan citrus]

What is your country?

[night cloak]

Malta

[cyan citrus]

Got it! Thank you, @night cloak. Please try to change your DNS settings one time and see if it will make any difference. You may refer to #faq sub point 4.3 for further instructions on how you can change your DNS settings.

[night cloak]

How can i do that

[cyan citrus]

You may refer to #faq sub point 4.3 for further instructions, @night cloak.

[night cloak]

From The aapp or

[brisk juniper]

USA

[cyan citrus]

Please try to change your DNS settings one time and see if it will make any difference, @brisk juniper. You may refer to #faq sub point 4.3 for further instructions on how you can change your DNS settings.

[brisk juniper]

This has been done already as well

[cyan citrus]

Can you try to reset your device settings one time and see if it will make any difference, @brisk juniper? You can do it through your device Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Make sure you reboot your device one time after that.

[brisk juniper]

That just completed

[brisk juniper]

So I was able to log on a different device and use that account to link my Apple ID to log in

I just can’t log in on Facebook and im not sure why?

I did

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this, @brisk juniper.

[brisk juniper]

Copy

[night cloak]

في دعم عربي؟

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[prime badge]

Hello Dear Sir / Madam My name is BBN๛Xツ6 and my PUBG Mobile account name is 51235167319 I request to manually reconsider the action has been taken on my PUBG M. Account (10 years band) the automated respond is not helping at my case l'm claiming that I got band for no reason I did not violate the rules of the game I have been playing this game since the beginning of the game release and I have never violate any single rule I request to remove the ban from my account .please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @prime badge.

[gloomy dew]

when will you fix the landing glitch? its been 2 seasons, i see that i am on a rooftop picking weapons and 2 seconds later i am outside in the open while enemy is killing me

[uneven timber]

Hey, please how can I change my nickname? 🤔

[edgy olive]

Why can’t I metro that is going on right now?

Cant play metro

#id 5264334347

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @gloomy dew. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

Metro Royale may not be available for you. You can try to contact the customer service in-game for further assistance with this.

[frozen musk]

Yo ?

Staff do something!!!

[ancient forge]

When is 90 fps bug on iphone 13 pro and iPhone 13 pro max gunna be fixed

[celest shadow]

Why does the 90 FPS setting provide 60 FPS in reality on iOS 15?

Due to the new power-saving feature of iOS 15, we will correct this issue for iPhone 13 Pro and iPhone 13 Pro Max in the next update (version 1.9).

We apologize for any inconvenience caused.

[ancient forge]

I dont have power saving mode on

[ancient forge]

And also it’s 40 fps

[obsidian pagoda]

DOMINATION IS BROKEN

all my matches have been like that

[cosmic kelp]

Piston

@celest shadow

<@&481161015728406538>

[olive dove]

Yes?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @obsidian pagoda. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

You will get the Common Title once you reach Inspection Private 4.

[celest shadow]

You can try to enable these two options to disable the ProMotion system feature. This will make the FPS stable, but it cannot access 90/120 FPS.

No.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @vagrant onyx.

[shut delta]

i have loved and played pubg for the last 3 years, i have 5 accounts, which i log into every day.... but as of this moment i am deleting the game. i am tired of being killed by team mates, reporting them and nothing happening to them. let me clarify, i can live with being killed, but what pisses me off, is when i retaliate, i get frozen in place immediately.... so, goodbye pubg, and congratulations devs, for letting the teamkilling flourish.... while penalising players who just want to play without having to fear friendly fire.... may your double standards choke you

[night cloak]

my account is in the middle of the game unnecessarily 10 years ban seven I want the solution

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[naive wagon]

I just died in 2nd map on metro royale and lost equipment... but your only suppose to lose stuff on third map.. what happened??

[quaint moss]

How to chaque rp week time when next week start how to figer this out
And
How many week remaining in this mounth royal pass

[obsidian pagoda]

I think its a bug when the game outs you in a match alredy started

Gets bugged and never load properly

[night cloak]

Is there a way to copy or move the controls from number 1 to number 2 or 3?

[brave jewel]

hello help

[inner moss]

Unfortunately no. Feel free to leave your suggestion on #old

[sonic breach]

Are you guys going to fix this ranked based match making cause its just stupid people just camp till the end and it get frustrating for a rush player like

just dying to someone thats just hiding in a room

because they just want to do conq and here i am a rush player that gets consistent wins and rank goes high at the same time while my rank is high every match is just a ranked conq lobby

[still pebble]

Where can i report players in here not in game?

For cheating or misleading

[weak ledge]

Can you bring back all season RP crates next season? That we can choose which season RP crate to buy like ocean treasure (red), ocean treasure (green) etc...

[vagrant tulip]

Can you be more precise what would you like to report ?

[vagrant tulip]

Each new RP will have an old RP crate in the redeem.

[native scaffold]

What is the reason?

Why%1

[magic plinth]

Why are tiers stopping me from playing with friends?

[open hull]

@vagrant tulipNow I got it that why PUBG need my password👍 thank you brother.....

[vagrant tulip]

You're welcome please make sure your passwords are safe and 2nd verification are turn on. Please be advised that none of PUBG MOBILE employees will ever ask you for your password or any sensitive information.

[open hull]

Brother because I'm new on discord so don't know much about it.ijust got a friend request named krafton support team and they give me form to fill your problem and also wrote your password in it but I didn't beacuse I know password is very sensitive thing... thanks brother

[vagrant tulip]

It's not a bug. Your account is being unranked for investigation.

It's just a normal procedure to make sure that you didn't cheat or violate the terms of service. Usually this process doesn't take a lot of time so very soon you may see your account ranked once again.

[open hull]

George brother when we are gonna snatching the first position from naif in ranking parmanently 😁

[vagrant tulip]

Depends on how suspicious are the security team are from your account. It took me 3 months to get ranked once again so yeah good luck.

Not only achievements it's all leaderboards they are actively taking down alot of accounts for investigation it's quite old thing that they do you just didn't get to see it earlier.

Well they are making sure you didn't.

You can't. It's a normal process and you have to wait.

Because they are just investigating

[open hull]

@keen karma Hope for best of luck George.....

[vagrant tulip]

If there isn't a suspicious activity they wouldn't unranked your account.

Contact customer support ingame and ask them to make the process faster if possible.

Calm down it's not me it's the security team. This process is usually done so that none of the cheaters gets to the leaderboard. It's nothing you should be frustrating yourself about. You will be ranked once the investigation is done.

[open hull]

@vagrant tulip Brother I think PUBG have to care properly more than any other who at least on top of the rank maybe beacuse they are investing a lot of time in this game then any other...

[vagrant tulip]

Trust me it's for your progress to be counted right. The security team will do as much as they can so that there isn't any cheater in the leaderboard so bare with them and let them finish their investigation.

[vagrant tulip]

Due to that they are investing alot of time the security team needs to make investigations to clear cheaters from leaderboard. You don't want a cheater really to take your position in the leaderboard.

You may report those in #old..

Then just wait untill it's fixed very soon.

It might take sometime but you surely be ranked once the investigation is done.

[open hull]

@vagrant tulip But brother it doesn't mean PUBG treat their one of finest players like that.... Thier concern's have to be resolved quickly....

[vagrant tulip]

All players are the same. Once a suspicious activity is recorded they will investigate it.

[open hull]

But as George concerned he is facing this problem from 3 months....don't you think that this is a lot of time for PUBG team to review a single person???

@keen karma Hope for the best

[vagrant tulip]

Calm down.

[open hull]

@keen karma Calm down bro I think there is nothing
he can do for you

@vagrant tulip Now what about my issue brother 😁🤞

[stoic sun]

Hello can I talk to admins here please it’s really important I hope i can get help it’s about my Pubg Mobile account.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stoic sun. Remember to read through #faq before asking questions in the support channels.

[whole summit]

HI

hi@ Dyno

What Is This I Can't Use The Crate Coupon Why PUBG ?

[prime jolt]

Another team exploiting the glitch in metro.. I reported so do something about it.. start banning

[floral spindle]

LOL sure they do bud, sure they do.. depending on how much money they spend.

[vagrant tulip]

First of all there isn't any difference between any player. All players are under the same rules no matter who they are even if they invested in the game. Second thing the spenders spend from their money not yours why hating ? Lol

[prime jolt]

Stress it enough.. can rhe glitches be fixed in metro.. they found a new way to glitch under the tunnels again.. and out of the map glitch.. just make a code to where it kills instantly once out side the map.. easy fix! Or start banning people being reported for exploiting

[floral spindle]

ive spent my money on the game also, and still do from time to time.

we all know they dont treat all players the same. thats no mystery.

[vagrant tulip]

Prove it then

[floral spindle]

roll eyes
this "support" doesnt have anything to do with official support channels proving it would do absolutely nothing.

[vagrant tulip]

It's just simple because you have nothing. And this is the official server and official support channel.

[sullen lion]

Mocha! 😂 😂 😂 😂 The security system is dumb, for the past week even if the player is not violating it shows as xray vision, due to this everyone is giving xray vision and the innocent legit is getting banned. I have reported this through a thread and also they have deleted the same. Also they removed elite title withou notification, and bugs and glitches exist in a huge amount. So its time that I have quit the game playing barely, the player base is draining that too the OG players are going, i am playing from S1, youtubers pubg partners too have agreed with the game experience is not good and glitchy and they here through manager dont read feebacks which players want, atleast they could take note of feedback and fix the bugs! But they dont care! And the fact is this game will die of the situation continues, not in the history of this we have seen so many complaining, so thats a fact actually and the playerbase is low active users are low! So it is obviously going to end "if it continues to be the same with lame strategy" !

[floral spindle]

Official Support Channel?
OK.. prove it.
Do something about the racist users:

when they're banned, i'll post proof. thanks. k bye.

worst part is you think Tencent cares about anyone that doesnt spend thousands a month on their skins.

cheaters are part of their business model, and have been for over 2 years now.

[celest shadow]

Please check your crates section to see if the corresponding crate is available for you.

[vagrant tulip]

If you just read carefully what it says above X-ray it would have been so easy for you. The X-ray or other violations which gets written after you make a judgment is the other Investigator judgment to the violation not the security team. Stop hating PUBGM and try to use your brain for couple of minutes if the security team wrote X-ray then why tf would they even let you watch the video they would've just banned him. The elite Investigator title was removed because there is a whole new titles for being an Investigator who got that title earlier good for him for those who didn't they got way more pretty and whole new titles. Stop saying that Error 403 doesn't go through the feedbacks I'm more then 100% sure that not only Error 403 but alot other staff members goes through them daily you just don't get to see that as a member. Trying to make you understand how the Community team works is just impossible for your little brain. Also regarding the player base decreasing where is your documents or proof of that ?

[sullen lion]

@celest shadow

[celest shadow]

Please contact the in-game customer service for further assistance regarding account-related issues.

[sullen lion]

How many days after i login can i use the recall code of my friend?

@celest shadow

[celest shadow]

#questions message

[sullen lion]

Okay i have logged in after 28 days but im not able to apply the code...!! 😅

[celest shadow]

Click on the following week to check the countdown. This is Week 3 of RP M7.

[celest shadow]

Feel free to provide your feedback regarding this in #old.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @still pebble. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

This occurs when the number of players, or the rating, is greater than 10 000, and thus visually unable to be properly displayed. This may also be a result of a frozen rank due to account abnormalities. Note: Guest accounts are not ranked.

[celest shadow]

Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.

Sorry to read your frustration regarding this. We have forwarded your concern yesterday and will get back to you with an update when we can. We apologize for the inconvenience caused in the meantime, @keen karma.

[celest shadow]

Players exploiting or abusing in-game bugs and glitches will be punished accordingly. Thank you for reporting them.

[celest shadow]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

We will forward your report for these players including 51638133514. If you have reported players in-game or through the customer service with similar offensive usernames and have not received a response after 7 days, feel free to let us know.

[floral spindle]

i've reported these players in this channel every day for two weeks, i've been reporting them since Dec 31st, 2020....

i'll believe it when they're banned.

[onyx dagger]

Hello. Who can I talk to? I really need your help. I lost my account due to scammers. I'll forgive you. Help me.

[crisp venture]

Hacker has added his number in my account by which now i am not able to login with my apple id and 3rd link email id.I have 400 USD uc purchase receipt. @celest shadow .

How come enabling secondary verification disable my apple id login and email login its soo stupid security feature ever pubg has bought ingame

[onyx dagger]

A year ago hackers stole my account. For which I have invested a lot of money and time. I had only one login to my account via mail. And I had to ban my account for 10 years. I didn't want to break the rules of the game. Please understand me, I had no other choice. Please help me, you are my last hope.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @onyx dagger.

[crisp venture]

I have total 537.95 usd dollar uc purchase receipt and still customer support are like contact us through hacked account

@celest shadow any suggestions my bro

[plucky night]

I cannot join or create crew. Please help
Character ID: 5438152985
When creating crew this message pops: ban-create-carteam
Please help me and solve this issue.

[vagrant tulip]

You need to contact the customer support inside your ingame account which you are trying to seek help for.

[vagrant tulip]

You actually had a link which can't be removed so there wasn't any point of banning your account.

[ionic slate]

@celest shadow can i know when was season 3 realesed please? Like what year and month exactly

I tried googling it but didnt find anything

Or @cyan citrus, looks like piston is offline

[autumn hazel]

My friend is on Ace tier while I’m on Ace Master.
Yet it says incompatible tier. Why the hell is this happening now??
All pubg cares is about money know, cannot even fix this game now

[quaint moss]

Yes but now week 4 unlock how to chaque

[proven marlin]

if I buy the last one does it returns me back 300uc?

or just the gun skin and the voucher

[cyan citrus]

It will return the UC as well, @proven marlin.

[proven marlin]

alright thanks

[cyan citrus]

You are welcome, @proven marlin.

[dreamy stump]

why there is no bonus challenge yet?

[cyan citrus]

No information regarding that.

[dreamy stump]

thnks

[crude agate]

hello, I didn’t enter the game for a long time and when I entered the blocking window came out 3rd I go to help blocking history says that there were no blocking what to do please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crude agate.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[quiet pasture]

Hello, my account was hacked, twitter was linked to it, my account is email and google play, I can confirm that this is my account, only in the game, I can't attach a screenshot of payments to the support service, there is no button

[quiet pasture]

ID 5747665403

[celest shadow]

August 22, 2018.

[celest shadow]

Please restart your game or perform a routine repair from the login menu. Alternatively, you can upload your screenshots to https://www.imgur.com/ and send it as a link.

[quiet pasture]

Thank you

[warm perch]

Hey so my friend can't enter metro its saying beta or something how can he fix it?

[cedar oasis]

Hi

My pubg account has been hacked and the hacker is using it now with me , He unlinked my FB account from the game and I am accessing the game thru my Twitter account . He also linked his email to the game , So its only 4 days and he will be able to unlink Twitter as well . Any Help plz 😩

[storm flume]

Please contact the customer service for further assistance, @cedar oasis. Refer to subpoint 5.4 in #faq for further information.

[cedar oasis]

I did , They replied at first and now I am still waiting the support staff to contact me !

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[cedar oasis]

Thanks for you reply . Yes I understand that . But I am afraid that they will take long time and he will able to take the account or even he can play with hack and my account will be banned !

[coral quartz]

Hi, my account has been hacked since 31st December,I contacted customer service with all my linked accounts and my first and last payments even in my apple ID I can see when I first registered to my account but customer service still not helping me they always saying that the date that I'm giving them its not right ! I also took a screenshot of my first register date but they still telling me the same 🙂

[slow torrent]

@thin halo

@celest shadow

@lime juniper

why cant i join crew?

<@&481161015728406538>

@thin halo

[celest shadow]

The date you provide must be accurate. If it is not, the customer service cannot confirm if you are the actual owner of the account.

[slow torrent]

help 😦

[celest shadow]

Please contact the in-game customer service for further assistance in this regard.

In the future, please do not use the moderator role mention unless there is an emergency. You can send your inquiries here and we will respond to you as soon as possible.

[slow torrent]

wjat is in game customer service

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @slow torrent.

[coral quartz]

I play since season 3 and I still have the same apple ID and It can show me when I first registered to my account check the photo

[celest shadow]

If they asked for the registration date of your account, you can try checking when you first downloaded PUBG MOBILE or by checking the date you linked your first social media account.

[coral quartz]

Sorry I linked it on 11 March 2019

[coral quartz]

So I'm a bit lost because I gave them both dates but they still not hepling me

I also have a question if I linked my account to my Facebook can I change it to another Facebook account ?

[celest shadow]

You would usually create (and register) an account as soon as you download the game. I do not know what you did then, but if the date is incorrect, you will need to somehow find it out.

The customer service already has this information with them, but they need you to provide it so that they can confirm your ownership of the account.

[celest shadow]

Sure, you can by unlinking it. After 7 days, you can link a new social media account.

[coral quartz]

Thanks for your help

[shadow current]

Remove livik map

[quaint yoke]

Hello

I need Chang my play server

[coral quartz]

When did season 3 end?

[crisp venture]

@celest shadow i need help

Pubg is asking me the oldest purchase receipt.So will providing them 2020 purchase receipt will help me our

Out*

@cyan citrus can you help me out please

[green agate]

Hey there, it means you need the oldest receipt you have for proof of purchase.

[green agate]

Have you contacted or found these receipts to provide for proof of the account?

[pearl harbor]

I need some information about the all talent championship how many teams will qualify can anyone help?

[crisp venture]

@green agate thank you for the reply I really appreciate it.I provided them the first payment receipt of my account but still they are asking me the oldest payment receipt.So i provided them
Date-16 Thursday
Month-04 April
Year-2020
Uc Purchased-6000 UC
Amount-101.67$

I provided them this purchase receipt as a oldest purchase receipt.I have provided them order id and Screenshot of it.

[green agate]

Then you should give them the appropriate time to give another response.

[crisp venture]

Yes i found the receipt on play.google.com.And i have provided them the screenshot with order id

[cyan citrus]

The top 40 teams will enter the Semi-Finals. The teams that advance to the Semi-Finals are randomly divided into 4 groups. Each group plays 3 connective matches and the top 2 teams from each group advance to the Final Round.

[crisp venture]

@green agate Thanyou i will wait for the reply.Will 2020 purchase receipt work as oldest payment receipt?

[pearl harbor]

Does this qualification depends on the matches we play

[crisp venture]

Thankyou**

[cyan citrus]

Yes. The weekly matches.

[green agate]

Yes if it is the oldest one you have. Feel free to post anymore questions you have as they arise.

[crisp venture]

I have total of 700+ doller purchase receipt with screen shot @green agate

[pearl harbor]

Okk one more question that what is regional ranking based on all talent championship

[crisp venture]

@green agate okay sure thanks for helping me out I really appreciate your time.

[cyan citrus]

The best 6 matches per week will be counted towards the All-Talent Championship leaderboard. All the matches that players have participated during the week will all be counted towards the Regional Rankings leaderboard. Regional rankings are independent of All-Talent Championship rankings and will not count towards the qualification.

[crisp venture]

@cyan citrus i bought 8100 uc through ingame but in purchase receipt its shows 6000 as when i buyed 6000 uc i got 2100uc for free with it.So should i let pubg know that i buyed 6000 uc but total uc is got in my account was 8100.Or i should go with the Uc that shows on the receipt.please help me

[pearl harbor]

Thank you for the information 🖤

[cyan citrus]

You are most welcome, @pearl harbor.

[crisp venture]

@cyan citrus help me

[cyan citrus]

It should be an exclusive bonus with your purchase, but you can try to contact the customer service in-game if you want to, @crisp venture.

[vagrant onyx]

Bro thats normal thing

[crisp venture]

Should i let them know that when i buyed uc i got 2100uc free with it or i should leave and go with the uc that shows in my receipt.the amount which we pay in-game to buy uc is for 6000uc or 8100uc ?

@vagrant onyx @cyan citrus

[cyan citrus]

You are more than free to contact the customer service through in-game, @crisp venture.

[crisp venture]

Okay @cyan citrus

[sly lichen]

Why am I not invited to play metro royale? Please fix

[cyan citrus]

Metro Royale is not available for everyone, @sly lichen. Please feel free to contact the customer service in-game for further assistance with this.

[graceful kelp]

hi facebook account Pubg mobile is linked to Facebook and the Facebook account has been deleted, it cannot be restored, what can be done about it, here is the account number 574176674

[cyan citrus]

If you have lost access to your only login method that you are using to log into the game, it may not be possible to retrieve your PUBG MOBILE account. You can try to contact Facebook's customer service for further assistance with this. Your other option is to create a new account and continue playing the game, @graceful kelp.

https://www.facebook.com/help.

[graceful kelp]

@cyan citrusthere's nothing they helped with. you help me I have this account since almost the release of the game, I don't want to lose it

[cyan citrus]

Please understand that your account security is your own responsibility, @graceful kelp. As we only provide community support through this platform, we will not be able to help you with this in any way. You can try to contact the customer service of your social media again or contact the customer service in-game for further assistance. If you can still not retrieve your game account, please feel free to create a new account to continue playing the game.

[tawdry compass]

HELLO

[graceful kelp]

@cyan citrus and you understand me, I invested money in this game, I have a lot of memories about the account, and you tell me to quit it

[cyan citrus]

You have already been answered, @graceful kelp. Please avoid repeating the same question.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tawdry compass. Remember to read through #faq before asking questions in the support channels.

[graceful kelp]

@cyan citrus I understand that this is how you answer everyone here

[spiral moth]

In solving the problem

[cyan citrus]

I don't think this is the official version of Gameloop, @spiral moth. Please uninstall it and install it again through the official website. For further assistance with Gameloop, please visit their website or Discord server.

https://www.gameloop.com/.

[spiral moth]

okay

Thanks

[cyan citrus]

You are welcome, @spiral moth.

[spiral moth]

speak Arabic? Do you speak Arabic

@cyan citrus

[cyan citrus]

You can only use English language in this server, @spiral moth. For regional communities, please refer to #735483472432594994 sub point 3.1.

[spiral moth]

ok

her solution

[cyan citrus]

Are you suspended, @spiral moth?

[spiral moth]

Why 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spiral moth.

[fleet heart]

Hello, please help me what to do

[storm flume]

Please contact the customer service for further assistance, @fleet heart. Refer to subpoint 5.4 in #faq for further information.

[foggy grotto]

Explain this stupid system where it’s KILL TO MATCH ratio instead of KILL to death ratio

KD stands for Kill/death you stupid idiots

[valid parrot]

How to know how many % i got in investigator?

[crimson delta]

Hello

[cyan citrus]

Regarding any feedback about the game, please feel free to use #old channel, @foggy grotto. Also, please avoid disrespectful behavior and do not circumvent the inappropriate language filters.

[cyan citrus]

Hello! How can we help you?

[ornate rock]

Hello, who can say, where I can find Russian pubg-mobile support

[cyan citrus]

If you are asking about Review Accuracy, you can find that through Security Center > Investigators > Profile.

[cyan citrus]

Hello! Please refer to #735483472432594994 sub point 3.1 for regional communities.

[ornate rock]

Don't understand

[buoyant plank]

This is a failed season because of the player's restriction that he does not play with someone unless he is the same according to why

If it stays like this, I will delete it

[cyan citrus]

You can use this link to find the regional communities.

https://bit.ly/3iPRH71.

[cyan citrus]

Please feel free to provide your feedback about new changes in the ranked game mode through #old.

[vast pendant]

Hello, today there is a promotion where you save 800 points and buy a skin for 300 uc and get 300 uc back, I accidentally bought the wrong thing, I bought 60 uc. what should I do?

[valid parrot]

How i can know how many % i havw now?

[cyan citrus]

This is not something we can help with. You should be more careful next time.

[cyan citrus]

I'm not sure, but I believe this will be available after your complete Video Review Exercise or you will need to become an investigator first.

[sharp crater]

https://www.youtube.com/watch?v=0ICx3KWTeNI

Very well done…let them walk out freely so these guys can do it again and again

What’s the point of doing all that effort to make a video and then upload it and then do this special report to stop these kind of people…only to see this as the final result

[smoky geode]

Hello my Pubg Mobile account has banned. Help me pleasee :(

[polar marsh]

Please refer to the private message from @polar marsh for further information, @smoky geode.

[latent bloom]

What is this Pubg?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @latent bloom. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[exotic spire]

Hi. Does anyone know then is the PMCO spring split registration opening?

[woven fiber]

my button settings are changing by itself

my device İpad 7Th gen

[cyan citrus]

In the first quarter of 2022. Please keep an on eye on official handles for PUBG MOBILE Esports for more information.

[leaden vine]

Hello i have a pubg account but i did something i connected my phone number to that account but now i want to remove or change it please help me cant do anything with mobile number section please help

<@&481161015728406538>

[celest shadow]

Unlinking your e-mail address or phone number is not a feature yet.

[night cloak]

Hi, I kinda have question 2 questions both are about account accessing.
So let me explain, I have an account that was on a Game Center and today got unliked it successfully from the Game Center, so now I want to link that game data to another Game Center, but unfortunately I accidentally create another account with the Game Center, so what should I do ? If I delete the new account data can I add that email to the old game data ? If yes, how I can delete it?

I hope my questions were clear.

[gritty jungle]

What's up with me not getting leap coins even though I already collect it

[leaden vine]

@celest shadow do u have permission to bring that thing to pubgm developers beacuse this thing is must need to be added asap and thanks for your help

[steep leaf]

I need help. Im facing safety observations period right now. It says it will end after 24 hours but it keeps going 6 times now. Now i can only play tpp solo. I did play quite alot of Solo matches now. But it will never end. Im playing on iPad:(

[shadow ferry]

Please help me to identify the reason of this banned account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shadow ferry.

[valid parrot]

But i d9 it now 29/30 right and nothin happen

[polar marsh]

Please refer to the private message from @polar marsh for further information, @long pawn.

[wide void]

Game match announcement not working 🤷🏻‍♂️

[night cloak]

Hi guys bro. I have an acc at vietnam server, i wanna transfer this acc to global. Server is that possible? if yes, help me please. <@&481161015728406538>

[cyan citrus]

This is not possible, @night cloak. Please do not mention the moderator role except for emergencies related to this Discord server.

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this.

[night cloak]

Please any clue?

[lost relic]

Hacked account and tied a phone number help remove the number

Hacked account and tied a phone number help remove the number

[storm flume]

Please contact the customer service for further assistance, @lost relic. Refer to subpoint 5.4 in #faq for further information.

[naive folio]

<@&481161015728406538> go dm

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @naive folio. Remember to read through #faq before asking questions in the support channels.

[opaque raft]

Hello one of my friends pubgm account got hacked and now someone else is using it can anyone help?

[rustic mason]

<@&481161015728406538> hello, how to unequip grenades from tdm loadout?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @opaque raft. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[opaque raft]

<@&481161015728406538> can anyone help? My friends account got hacked and now someone else is using it

[green agate]

@opaque raft Please read this message.

[opaque raft]

I know this but this is not in game i mean there is no way to report it @green agate his account got hacked and now someone else is using it

[green agate]

There is a form in the message. @opaque raft Please use the resources given.

[vagrant tulip]

You mean the account is stolen?

[opaque raft]

Yess @vagrant tulip

[vagrant tulip]

Is he able to login into his ingame account?

[opaque raft]

His account was linked to Facebook someone hacked is Facebook account and then logged into the game using Facebook and unlinked it

No he is not able to login

[rustic mason]

Hello?

[opaque raft]

He had put so much money into that account

[vagrant tulip]

Unfortunately in this case you cannot seek help from the game customer support you need to contact the social media customer support which is linked to your ingame account and recover your account.

[opaque raft]

Can you guide me how to contact

[vagrant tulip]

You can search for Facebook customer support unfortunately its not one of our duties here to provide that.

[opaque raft]

You mean i should contact Facebook?

But that account is now no longer linked to the Facebook account

[vagrant tulip]

If the link has been already removed from the account that means he permanently losses his account unfortunately.

Please be advised that your account safety is your responsibility.

[opaque raft]

Is there no way to recover..i mean he really put so much money in that account

[vagrant tulip]

Unfortunately there isn't any way to recover the account.

[inland gale]

does giving someone a plane (popularity) give them 1000 uc too?

[vagrant tulip]

No

[night cloak]

Can a moderator read it?

[vagrant tulip]

This maybe frustrating for you but you need to link the new account with another Soical media link and wait for 20 days +7 unlinking days. to be able to remove your game center link. I'm unsure if deleting the account will actually remove the link so be better stay at the safe side and use the way I've described above.

[night cloak]

Thank you, I appreciate the explanation, but anyway I don’t want the new account so I will delete it at any cost, but even if I stay at the safe side and do what you said, I can’t figure out how to delete the account, how can I delete it ?
Note: I already searched but there were old version of explanations.
Note-2: sorry for my bad English.

I lost this item ( it propably expired ) Can i get it back

[vagrant tulip]

If your account was created in the EEA region a delete account button will pop-up in the settings. If not you need to request the data holder to delete your data by using this email [e-mail]

[vagrant tulip]

It's time limited outfit.

[night cloak]

Thank you mate, last thing to be clear for me, so i should connect the new account to an social media then unlink the Game Center, after got unlinked, then linked to the new account that I want to, then I can delete the other account, right?

[vagrant tulip]

You should be doing that completely fine.

[night cloak]

Alright, thank you again for the incredible help, hope you have a good night/day.

[vagrant tulip]

You're welcome 😊