questions

[crisp venture]

@celest shadow i made a new account and linked with facebook to talk pubg customer support and i dont think now i will be able to see.

@celest shadow bro i am iphone will this process be used in iOS device

[celest shadow]

You should check the Facebook account you used to link to your original account.

[celest shadow]

I updated the steps with the latest version of Facebook. It should work on iOS.

[crisp venture]

@celest shadow I already shaw and its shows me the unlink date.In active message its shows me my new account linked date

[celest shadow]

That is very unfortunate. It looks like your only way is to obtain the installation date. This should be the date you first installed PUBG MOBILE.

[crisp venture]

@celest shadow yes bro as i know when i installed pubg on my phone i first linked it with Facebook on same day.Is their any type mission before like comple this mission to get regestered to pubg.I dont think soo this was their ? Confused

[night cloak]

@celest shadow can we use india phone number for 3rd login?

[crisp venture]

@celest shadow if its aren’t then installation date is only my registration date of pubg hope pubg customer support understand me

@night cloak Hope soo yes

[stuck root]

I just encountered a speed cheater in metro, I knocked him and he was flying over the ground to get away. Eventually we killed the team but how do I report him?

[celest shadow]

You can also check the date you completed the Linked I achievement. This is completed when you successfully link your first social media account.

[crisp venture]

How i can check that @celest shadow ?

[celest shadow]

PUBG MOBILE is not accessible in India.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @stuck root. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[crisp venture]

@stuck root if you know cheaters character id you can search his id and you will see a report option click on that and Report the hacker.if you dont have @celest shadow will help you .

[celest shadow]

You can only check the achievement if you have access to your account.

[night cloak]

Ok

[crisp venture]

@celest shadow thats the main issue bro.if i would have access to my account then i would have really seen it.If we link our new id on first day of creation will that show in achievement or we have to play and complete some mission to get regestered ?

[stuck root]

I took a picture of his crate so I have his name

[night cloak]

My account got banned for 7 days, i played some matches with the hacker via joining. He was playing normally with 5, 6 kills average and it was not suspicious to know he was hacking. I was not informed that the player used hacks and it got me banned. I would like to get some assistance. Because i pushed my rank this season and spended my important time.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[crisp venture]

@stuck root if you are a Iphone user you can easily copy his name from the screenshot and report him with new features added in ios 15.

[valid flame]

Hello, I am Barış Doğan, the owner of the account with the id number 5871473196. Yesterday morning, when I entered my game account, I encountered a warning showing that I had been banned for 10 years. The reason for my ban was specified as using a different application, but my game was downloaded from google play, and it is completely reliable and error-free. I am absolutely sure that I do not use cheats, you can watch my matches and review my scores. The only application I use is the CPU cooling application, the menu button is constantly on my screen and it has the authority to appear on every application, I think this application is the application that caused me to get banned. I'm asking you to unban me, please don't refuse, I spent a lot of effort for this account. I thank you in advance and stay safe.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @valid flame.

[celest shadow]

The former. You complete the achievement once you successfully link a social media account.

[atomic fulcrum]

After update the 90fps option on iPhone 13pro max is doesn’t work (like to 20fps is activated) please fix this

[leaden kindle]

I would like to know if the ranking thing gonna go away bcz i cant play with alot of my friends

[celest shadow]

Why does the 90 FPS setting provide 60 FPS in reality on iOS 15?

Due to the new power-saving feature of iOS 15, this issue will be corrected for iPhone 13 Pro and iPhone 13 Pro Max in the next update (version 1.9).

We apologize for any inconvenience caused.

[celest shadow]

Please refer to this for more information:

We recently implemented the ranked mode tier limit, aiming to let players match with opponents of a similar skill level, increasing the enjoyment of matches and the game balance. It also helps to avoid disorderly behavior that may negatively impact your gaming experience. Thank you for understanding and supporting the upgraded match experience.

[night cloak]

Hey

It says I am banned from joining any crew this happend a few months ago when I left my crew to join my friends but it said that I was banned can you help me ?

[vague breach]

Hello i use to have a pubg on my google account and then i deleted my google account and forgot about my pubg and i cant get on my pubg account without my google account and is it possible to get it back?

[winter garden]

@celest shadow thanks buddy for your advice my game is working properly till now like I have played for 2 hrs after that and my game is working smoothly

[cosmic kelp]

Hello I have a question

@celest shadow

@polar marsh

[polar siren]

My account was hacked by email But I can login with my account on Twitter and Facebook Can you help me

[storm flume]

Please contact the customer service for further assistance, @polar siren. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

Unfortunately, if you do not have a second login method linked to your game account, and that Google play account is the only login method you had, it is not possible to recover your game account.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cosmic kelp. Remember to read through #faq before asking questions in the support channels.

[vague breach]

So there is no other way?

[feral forge]

Are you able to provide a screenshot?

No, unfortunately.

[vague breach]

I cant give proof or nothing?

Also when I go to my profile it shows that I'm like banned

[feral forge]

It is players’ own responsibility to keep and secure their login methods. The in-game customer service will not be able to recover players’ deleted/lost login methods.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @remote niche. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[remote niche]

I dont have video but i have many screen shot

[feral forge]

If you do not have a video evidence that meet the requirements, you may report the player through the in-game report section instead.

[fallow skiff]

When the next pmco or there is no more? @feral forge

[foggy grotto]

Take the shop off the original erangel map, you guys are gonna screw up the game by putting crap in the normal erangel, you already got the spider mode and the spider man mode makes the game look like fortnite 🤢

[south rapids]

Guys can I ask you for a help

[cosmic kelp]

Any <@&481161015728406538>

[wild bronze]

Hi guys, i feel like the last update kinda messed up with my sensitivity settings. I’m talking about screen one (not ads).
I’ve spent time in range trying to fix that and i believe the problem is, i’m gona try to put words on it, the pressure/speed of your finger leads to different sensitivity. Like, if I don’t move my finger too quick, the settings are perfect, but if i got to quickly rotate my aim to another target and hence move my finger quickly, somehow the game increases the movement speed and the crosshair is jumping around way too fast. Lowering the screen sensi doesnt fix this. Is that zomething that anyone else is aware of? Any way to fix this?

The first spray is like “slow moving finger”, the second is quick

[lyric stream]

Hey why am I not unbanned from talking the ban should of been lifted after 3 days

[golden hornet]

‏Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account . My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game I ask you to solve a problem as possible because I am wronged. Thank you , PUBG MOBILE The account id5201763586 The name of the account user
قلتشوو

[storm flume]

Please do not use languages other than English, @golden hornet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @golden hornet.

[regal blade]

When will pubg contact oneplus winner from pmgc2021 youtube

[cyan citrus]

You may contact the customer service in-game for further assistance with this.

[cosmic kelp]

@cyan citrus

[cyan citrus]

Hello! How can we help you?

[cosmic kelp]

Hi

[cyan citrus]

Please feel free to provide your feedback about the game through #old.

[cosmic kelp]

I won a phone from invite you friend

[regal blade]

@cyan citrus can you please tell me why pubg haven't shown or contacted the oneplus winner from pmgc2021 youtube?

[cosmic kelp]

So when is it going to come

[cyan citrus]

In the first quarter of 2022. We recommend you to keep an eye on official handles for PUBG MOBILE Esports for more information.

[cyan citrus]

I don't have information in this regard.

[regal blade]

@cyan citrus so who has such information so I can contact him or her

@cosmic kelp yeah man I dont know why they are not contacting the winner

[cyan citrus]

You may need to ask an Esports moderator.

[regal blade]

@cyan citrus Where can I find him which social platform is he?

[cosmic kelp]

So how will I know when it is coming

@cyan citrus

[cyan citrus]

You may contact the customer service in-game for further assistance with this, @cosmic kelp.

[cosmic kelp]

Can you tell me how to contact the in game service

[cyan citrus]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @cosmic kelp.

[cosmic kelp]

Ok thank you

[cyan citrus]

You are welcome.

[regal blade]

@cyan citrus how can I contact pubg esports?

[cosmic kelp]

@cyan citrus that did not help 😔

Do you have someone that I can talk to

[regal blade]

@hazy shoal how to contact pubg esports?

[cyan citrus]

You may refer to this response and please avoid repeating the same question in the support channels, @regal blade.

[regal blade]

One day has gone so I am much curious if someone replies to me

So I have been repeating it. Please reply it today. Please

I am curious since 23 January

[lyric stream]

Why am I not unmuted? it says unmute at 14:17 29th of January and today for me it is that date already

[cyan citrus]

The time should be according to UTC, @lyric stream. As mentioned earlier, you may try to contact the customer service for further assistance.

[lyric stream]

Rip

So I have to wait 10 more hours for it to be lifted? So I would of had to wait 3days and 10 hours?

[regal brook]

Why is my region glitched i cant change it

@cyan citrus

[raven locust]

Im sorry! But I need some help. When Im trying too enter METRO ROYALE pubg writting:This function is on beta-test, in which you do not participate. But my friends are playing in metro.please help me

my nick IvanSolncev

[cyan citrus]

What is the issue you are facing when trying to change your region?

[regal brook]

The options wont show

Like the countries

Im not even from Israel lol

[cyan citrus]

Metro Royale may not available for you. You may try to contact the customer service in-game for further assistance with this.

[cyan citrus]

Where do you reside?

[regal brook]

Europe

[cyan citrus]

Which country, @regal brook?

[regal brook]

Albania

[raven locust]

I thought it is a costumer service

[cyan citrus]

If the game is not showing you the region where you are currently located, you may try to reinstall the game one time through Play/App store. If the issue is persistent, please contact the customer service in-game for further assistance with this.

[regal brook]

i dont see how that’s going to help 🤨

Ive unistalled the game before

But the options never showed

[languid radish]

@cyan citrus

[regal brook]

It’s been like this for a long time

[languid radish]

Can I make a proposal, I’m just trying to get my scammed acc back

[cyan citrus]

Unfortunately, we will not be able to help you with account related issues through the community, so you will need to contact the customer service in-game.

[languid radish]

I contacted ig customer support

And emailed them, I haven’t gotten a reply, it’s been a bit more than a week

[cyan citrus]

As we only provide community support through this platform, we will not be able to help you with compromised accounts in any way, @languid radish. A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently while they get back to you.

[languid radish]

I’ve sent one way been in the middle of 2021 though and haven’t gotten a reply either

@cyan citrus

I can send proof

[cyan citrus]

From where did you contact them, @languid radish?

[languid radish]

This was the email

Anywhere else I can contact them?

They account is now non active

[cyan citrus]

The email is only meant for general queries and cheater reports, @languid radish. Also, this is not the email for customer service. You may refer to#faq sub point 5.4 for further instructions on how you can contact the customer service.

[languid radish]

Okay thank you

[cyan citrus]

You are welcome.

[regal brook]

Is there any news if pubg is planning to remove the tier restrictions

[languid radish]

I will try, if it does not work, may I report back here?

[regal brook]

Since the majority of the players dislike not being able to play with their friends

[cyan citrus]

We will not be able to help you with your issue in any way through here.

[regal brook]

[languid radish]

Awh that’s okay, I can try to find a way ig

[regal brook]

Do you have any information regarding that Quendi

[languid radish]

It states here I don’t have access to the social medias I used to play on that acc with

Like for ex. I used Twitter and they changed all@my information like phone number email and name

[cyan citrus]

No information regarding this. Feel free to provide your feedback about the new changes in the ranked game through #old.

[vagrant forum]

@fair warren, regarding your query in #copyright, there will be two PMCO splits this year too.

[cyan citrus]

If you don't have access to any login method or social media account, it is highly unlikely that customer service may be able to help you in any way. You can still try to contact them through in-game or contact the customer service of your social media account. Your other option is to create a new account and continue playing the game.

[languid radish]

I’ve spent thousands on my old acc tho :(

[cyan citrus]

Your account security is your own responsibility, @languid radish.

[languid radish]

Alright, I contacted Twitter and I am currently waiting for a response, I really appreciate your effort <3 tysm

[cyan citrus]

You are most welcome.

[slim yarrow]

Is buying and selling id is legal ?

I mean the pubg accounts

@cyan citrus

[blissful valley]

I changed my server in the beginning of the season I didn’t know about tier restrictions, can you please help me to get back ?

[summer tartan]

Please bring this event back
Because it is unfair to remove it in a provocative way
We are pubg players
Please respect us
There are a lot of players
They want to come back as soon as possible
I hope you will respect our wish

[halcyon dawn]

Tier restriction is the worst I cant play with friends anymore. Remove that and everyone will agree that is the best thing you do. You are going to lose players if you dont remove tier restrition...

[simple roost]

The should also remove the rp restriction

[lyric stream]

How can I recover my password I have forgotten it and don’t no how to reset it

[upper flume]

Do anyone know why 90 fps isn’t working on iPhone 13

[foggy pine]

What is this

[full glacier]

How much time the customer care would take to reply me back?

its almost going to be 24 Hours

and my account is hacked

the hacker got Twitter and i have play games

no reply from last 24 hours

and you guys are treating a mythic fashion account like this ... i wonder what you would do with normal accounts

[brave wolf]

You reached maximum mission points limit if u wanna know more about mission point limit click this question mark

[brave wolf]

#old use that channel to provide ur feedback about game

[foggy pine]

Ty

[brave wolf]

Social media or In-game linked Email password?

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[celest shadow]

Please refer to this pinned message in #old for more information:

#old message

[celest shadow]

Please be advised that buying, selling or trading game accounts are against PUBG MOBILE's terms of service.

[celest shadow]

You can change your server once the cooldown period ends.

[celest shadow]

Feel free to provide your feedback in #old.

[craggy gyro]

any update??

[native coral]

Hello i want ask from where i can report cheaters by videos because I reported a cheater in the game and he didn’t get banned and i have video to a approve that he was cheating

[edgy walrus]

so doing this is allowed?

i can trap my team members and there is ko way for them to come out of the border

no

without having to respawn

[night cloak]

How to delete PUBG account

Can someone help me? Hello, I just got a 10-year ban for nothing, I have a lot of time and money in it and I'm not a cheater

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[uneven granite]

currently getting hacked

if i can talk to someone now

it’d be helpful

[native coral]

Guys can anyone help me what dose this mean I linked the video that i posted on youtube and it tells me like that

[hot kelp]

Anyone here i need help

My account hacked by number phone how can remove number phoone i have link social media and e-mail 🥲

[brave wolf]

Contact customer support.

[steep pine]

When update come on pubg mobile website

[brave wolf]

Already out.

[steep pine]

I'm talking about recent update

@brave wolf

[unkempt stratus]

Hi i want to report a channel through Google forms but can't what to do

[dire idol]

How to fixx anyone knows issue

[exotic pecan]

Gus I got banned without reason any one knows how I can solve this problem

[polar marsh]

Please refer to the private message from @polar marsh for further information, @exotic pecan.

[blazing coral]

51409608923 hacker please raport

[graceful turtle]

I have lost my account
I don't have logins but i have proofs with payments, can i recover my account

[normal fulcrum]

Did they add any option to toggle spectate opponent?
Coz I'm not getting option to spectate opponent after getting killed.

[opaque kernel]

From where can I get red packet event redeem codes?

[cyan citrus]

Metro Royale is not yet available for everyone. Please feel free to contact the customer service in-game for further assistance with this.

[dire idol]

How many times i contact costumer service 40 times

[celest shadow]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cyan citrus]

This is not something we can help with. As mentioned earlier, Metro Royale may not be available for you.

[unkempt stratus]

@celest shadow ??

[celest shadow]

It is not recommended to land outside of the map border. Feel free to provide your feedback regarding Aftermath in #old.

[celest shadow]

You have the option to delete your PUBG MOBILE account if you are in Europe. Otherwise, it is not possible.

[celest shadow]

Responded to your private messages regarding this.

[celest shadow]

You will only need to paste the YouTube video code (highlighted part of the link).

[celest shadow]

Please contact the in-game customer service for further assistance regarding this. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

We currently do not have a specific release date for the upcoming update. Once we do, further information will be published in #news.

[celest shadow]

What issue are you facing when submitting a report?

[celest shadow]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

Please contact the in-game customer service for further assistance regarding this. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

You should still be able to spectate your opponents after your team has been defeated.

[celest shadow]

You will only need to paste the identification of the YouTube channel (highlighted part of the text).

[unkempt stratus]

Ohhh got it thanks 👍

[normal fulcrum]

But I'm not getting the option for that. Only options I see are Lobby and Death Cam.

[hybrid whale]

@celest shadow

Can l dm? Very important

[celest shadow]

For every match?

[celest shadow]

Sure.

[normal fulcrum]

I played 2 matches today. I didn't had the option on both matches.

[celest shadow]

Entered a match to test it. I have the option to spectate the opponents that defeated me.

[normal fulcrum]

Let me check once more.
You sure they didn't add any option to toggle that option?

[fresh portal]

Ban Alexander Gaming Running YouTube Channel its Against The rule Its 3rd time he created a Channel And Spreading Scams

[celest shadow]

Yes, I do not think such a toggle was added.

[celest shadow]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[normal fulcrum]

I see. Ok let me try and play one more game.

[uncut lava]

HELLO I need info about crew How many games can we play or we can play all games

All Starts Talent Championship

[ionic slate]

does the unranked mode count in rp missions?

@celest shadow

[vestal edge]

@lime juniper Hi pubg mobile
My id: 5201871831
And my name is ۞ ThaīDevil ۞
I received a ban on 21/11/21 at 05:55 and then it was registered that it was for one day and also on 25/11/21 I received a ban for one day, after I had not logged in for 5 days because the account was written and was banned until 2031 I received a ban for the user and the reason for this is not understood. I believe that a lot of people approach you on this issue, I look forward to the treatment on the subject, I do not address you as an actor but as your client who spent a lot of money on the user from season 3.
1: I'm your customer from season 3 as I mentioned above.

2: I am known in the Israeli community and also in the other communities scattered around the world that play pubg

3: I'm Level 69.

4: I play for fun and set myself goals and challenges in the game and meet them.

5: I'm a streamer at Tiktok after close to 20k followers.

There's no reason to give me a ban because I play by the rules,

I'm a well known actor who has been shamed in the pubg community.
I invested at least about 30 thousand dollars, I got a ban in the middle of a solo game, because I wanted to get to Concor, now you tell me to open a new account, I did not understand why, I am against cheating players, I never played with a hacker, I always reported cheating players and traitors, I ask you to consider the matter and cancel my ban, I really like you do not let me feel you are bad towards good and reliable players, please Cancel the ban, go check again and again you will see that I am not a liar, and I bought a new cell phone iPhone 13 Pro Max, because it is an advanced cell phone you thought I was a cheater or something like that I ask you to give me back my happiness and cancel the ban please have a nice and lovely day

۞ ThaīDevil ۞
ID: 5201871831

Thank you very much for the full heartbeat in this matter.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vestal edge.

[celest shadow]

Please contact the in-game customer service for further assistance regarding this. Refer to subpoint 5.4 in #faq for further information.

Please be advised that the moderation team in this Discord server are not affiliated with the customer service, hence we are unable to assist players with account-related issues.

[celest shadow]

You can play up to 12 matches per day and up to 36 matches per week.

[celest shadow]

You can complete RP missions in Unranked Classic Mode.

[heavy whale]

Hack Or Glich

@celest shadow

[celest shadow]

Unsure.

[celest shadow]

Which mode are you playing in this match?

[uncut lava]

hi was playing scrims

he**

[onyx dagger]

Maybe you should state your issue in a more detailed way, @uncut lava.

[still pebble]

Is it possible to set my own favourite music that ain't in the game like (natural imagine dragons) in pubg music section?

[onyx dagger]

No. It is not possible, @still pebble.

[still pebble]

[onyx plover]

In new update from where can I change my region ?

[sharp crater]

Is this a new effort to force people into buying the ELITE RP now..?
Why was this new “frozen” thing implemented

[onyx dagger]

If your account was created in one of the EEA regions, you will not be able to change your country or region at will due to GDPR laws. Unfortunately, there is nothing anybody could do to change this.

Press on ? icon to know more about the Mission Point Limit, @sharp crater:

[onyx plover]

LOL I changed last month to germany but now I can't find it

[onyx dagger]

Well, Germany is a country in the EEA region. 🤷

[onyx plover]

You mean I can't changed anymore ?!

[pine lava]

Why I can't login in PUBG aftermath.....even in guest mode?

[night cloak]

Why did they put freeze on RP missions? First we can’t play with friends and now we can’t do missions?

[pine lava]

I got new device....and logging after 1yr

[onyx dagger]

Kindly refer to #faq 4.4

[onyx dagger]

You may refer to this message, @night cloak.

[onyx dagger]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR)

[broken sluice]

I have a question

[onyx dagger]

Go ahead, @broken sluice.

[broken sluice]

So there's another voice (another language) in pubg quick chats and stuff

Apparently I have to download a file to get it, will I get banned if I do it?

[onyx dagger]

Usually, voice packs can be downloaded in-game.

[night cloak]

Why can't i play?! (I got banned for 7 days coz of a auto matching hacker a while ago) it was a long time but i still cant play all talent 😢😢

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[broken sluice]

I asked my friend and he showed me how he done it. So I wanna know if I can get banned if I do it.

[onyx dagger]

You may refer to this, @night cloak:

[onyx dagger]

Will get back to you.

[uncut lava]

What is he playing can I knwo?

know**

[celest shadow]

This is not allowed as it involves with modifying the game files. This activity is against PUBG MOBILE's terms of service and can lead to an account suspension.

[onyx dagger]

Maybe you should state your issue in a more detailed way.

[deft needle]

Anyone know number is linked or not?

[onyx dagger]

I assume that you would like to know if your game account is linked with any of mobile number, @deft needle?

[deft needle]

Yes

[dawn agate]

Is it possible to unban the account? If not used any hacks. I got banned because of gfx tools

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @dawn agate.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dawn agate.

[onyx dagger]

Will get back to you.

[hallow gulch]

So, regarding this

No payment has been done 3 months before the last, knowing that i did include that, but i guess that's not acceptable?

No idea, customer support responded saying the details requested were poorly provided, meaning i have to include the order number of the receipt in question, but there isn't any

[sharp crater]

I’ve read that and that is why I am asking why was this changed . It’s forcing people to buy elite RP pass unnecessarily

[regal blade]

When will daniel reply me?

@celest shadow when will daniel reply me?

[onyx dagger]

Similar to when an e-mail address is linked:

[onyx dagger]

Is your issue something related to Esports?

[regal blade]

Yes

[onyx dagger]

Your feedback is welcomed in #old.

[onyx dagger]

Feel free to DM me.

[short moat]

hello

i want to know that is PUBG getting banned in Pakistan

plz tell me

i love this game

[lean geyser]

No

[short moat]

Please tell me that is PUBG getting banned in Pakistan

@lime juniper please tell me that Is PUBG getting banned in Pakistan

[upper flume]

Hey why 90 fps isn’t working in iPhone 13 pro max?

[cyan citrus]

This is a known issue and will be fixed in the next version update, @upper flume. Please refer to the following announcements for more information.

#old message
#old message

[upper flume]

When is the new update coming?

[cyan citrus]

No information regarding this, @upper flume. Please keep an eye on #news for future announcements.

[upper flume]

Ok & How often it comes usually?

Like after a month or 2!!!

[cyan citrus]

Mostly, the update is released before that start of new season. Again, we cannot confirm this and we do not have an exact time span for the upcoming update, @upper flume.

[upper flume]

Ok thanks

[cyan citrus]

You are welcome, @upper flume.

[heavy whale]

Scrims

[night cloak]

When is the 30 fps screen issue gonna get fixed on the iPhone 13 pro max?

[cyan citrus]

This is a known issue and will be fixed in the next version update, @night cloak. Please refer to the following announcements for more information.

#old message
#old message

[night cloak]

So how long do we have to wait for 1.9 update i can’t even play the game the screen is so laggy

[night cloak]

😂

[night cloak]

i have same problem

[night cloak]

Brother turn on the screen recorder when you are playing the game it will become smooth 60 fps

But the problem is that we can’t always play with screen recorder on until the 1.9 update

[worn anvil]

Hi can someone please tell me where I can upload videos of players using hack

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @worn anvil. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[civic galleon]

I have a problem, is there anyone to solve this problem?

[cyan citrus]

From where did you get this screenshot, @rocky raft?

[cyan citrus]

Hello! Please state your issue.

[rocky raft]

One brother only send me in whatsapp

[cyan citrus]

I don't think this is official, @rocky raft. Please keep an eye on #news and official social media handles for PUBG MOBILE for all the updated information.

[rocky raft]

Ok bro ❤️

[west parrot]

hallo

[radiant ledge]

Can someone help me?

I can't figure out why our scores are incorrect?

[cyan citrus]

Please change your game language and provide a screenshot in English, @radiant ledge.

[cyan citrus]

Hello! How can we help you?

[west parrot]

@cyan citrus please i need your help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @west parrot. Remember to read through #faq before asking questions in the support channels.

[west parrot]

i was playing and i record 2 team pact players cheat

[radiant ledge]

@cyan citrus

[west parrot]

@cyan citrus what should i do

[wheat pawn]

Is anyone else having trouble getting into metro

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @west parrot. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[radiant ledge]

We have 167 score, but in ALL-TALLENT Championship show 94

[cyan citrus]

What seems to be the issue?

[wheat pawn]

Everytime I try to log in it tells me that its in beta testing and I havent been invited even though ive been playing it since it came back on the 24th it did it out of the blue last night

[cyan citrus]

In that case, Metro Royale may not available for you, @wheat pawn. Please feel free to contact the customer service in-game for further assistance with this.

[radiant ledge]

@cyan citrus ?

[wheat pawn]

I've tried that got me no where and how is it not available when I was playing it for the past few days

[cyan citrus]

We will not be able to help you any further with this, @wheat pawn. As mentioned earlier, please feel free to contact the customer service for further assistance.

[radiant ledge]

@cyan citrus can you help?

[night cloak]

Any reason why i cant get more than 60 players in my all talent games? Bit hard to make 30+ kills mate

[west parrot]

Hallo Support Nr.4 in Europa Cheater 5675162245 this is haccker and play for 5202365787

[night cloak]

Only 6 best games count

[cyan citrus]

Please refer to this response, @west parrot.

[radiant ledge]

@night cloak its not true. How the first team have 250+ point?

[west parrot]

@cyan citrusThank you i try but i didn't get how can i fell the Discussion i have video and i lose 40 piont he is Ranked No. 4 on Europe, a team that does not need all this bureaucracy..thanks anyway

[night cloak]

They made 6 games with 30+ kills 😳

[radiant ledge]

No no

They have 250+ points, like 15-20 games

[night cloak]

30+15 =45
45 x 6 = 270
They could of play 20 games but 6 BEST games count lmao

[cyan citrus]

If you have a video evidence, please feel to upload it to YouTube and report the user through following link. Please keep in mind that video evidence will only be accepted if it doesn't exceed the 02:00 minutes of length.

https://bit.ly/3uDSJZv

[prime isle]

Only 6 best games count. You need to win + get around 25+ kills per match

[west parrot]

@cyan citrus last one say *Must contain a YouTube video code.
*

[cyan citrus]

You should only send this part of the video as highlighted in this screenshot, @west parrot.

[west parrot]

@cyan citrus this is so kind of you .... I appreciate your efforts, it was successful

[cyan citrus]

My pleasure and you are most welcome, @west parrot. Please do come back again, should you have any other concerns.

[west parrot]

@cyan citrus thanks a lot i upload the other video right now

[whole flower]

@lime juniper pls helpp

[cyan citrus]

Sadly, not. I will let you know when I do.

[weak flower]

@quendi i won pubg mobile new year reward when i get my reward it been 2 days but no response to my email 😥

[cyan citrus]

You will get a response as soon as possible, @weak flower. There is nothing to worry about that.

[weak flower]

Ok thank u for information 👍

[cyan citrus]

You are welcome.

[winter garden]

@celest shadow it didn’t work plz tell another idea

[reef spoke]

why did I get this inscription, how now to enter the game

[winter garden]

@cyan citrus

[reef spoke]

What to do?

[cyan citrus]

From where did you download the game, @reef spoke?

[reef spoke]

Play market

[winter garden]

The problem is that my Middle East server gets glitch in room so what to do

[cyan citrus]

It seems like your game data has been corrupted. Please try to to a clean reinstall of the game through Play/App store.

[winter garden]

@cyan citrus plz reply

[cyan citrus]

Please make a new video recording of the issue and share it here, @winter garden.

[winter garden]

Bro it’s the recent one and piston told me to reset iPhone network setting but it only get solved in classic not in ME rooms @cyan citrus

[cyan citrus]

If you have already tried to reset your device settings and reinstall the game, feel free to to report the issue through #old in compliance with channel's pinned instructions, @winter garden.

[winter garden]

@cyan citrus last time no one took action against this now I hope so some one will look into this matter

[night cloak]

Hey, will the weekly matches still go on today and why don't I get notified of it 😭

[sand lynx]

Hello dear, why customer support in game didn’t reply

[cyan citrus]

Weekly matches for today have already concluded. Please come back tomorrow to play again.

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently while they get back to you.

[sand lynx]

They take more than one week and didn’t get any reply

[cyan citrus]

This is not something we can help with, @sand lynx. Feel free to send them another message as a kind reminder.

[sand lynx]

Okay thanks @cyan citrus

[cyan citrus]

My pleasure, @sand lynx!

[normal fulcrum]

Does this mean tier of solo and duo will increase without playing those modes? 🤔

[night cloak]

Believe so. Maybe check with others just to clarify.

[foggy grotto]

exact same thing happens to me when playing scrims

then it teleports me to somewhere else

[tired yew]

Hello what is happening to my game it’s newest version and everything

[cyan citrus]

What happens when you restart the game, @tired yew? Are you in update loop?

[tired yew]

Yes it keeps telling me the same thing

[cyan citrus]

Please mention your device, @tired yew.

[tired yew]

Ipad

[cyan citrus]

Got it! Thank you, @tired yew. Please go to your device settings > General > Background App Refresh and turn off that option. Turn it on again and restart your device one time.

[tired yew]

Ok thanks so much

[cyan citrus]

You are most welcome, @tired yew.

[night cloak]

I see but like why don't I get notified 😭

[normal fulcrum]

@cyan citrus

[cyan citrus]

Yes.

[cyan citrus]

The reminders were sent in #matches. Make sure that you have not muted the channel and that your notifications are always enabled.

[night cloak]

Looks fine to me.

[night cloak]

U just need to restart

[lean cloak]

Hello, would u please tell me how to enable the new highlights moments?

[night cloak]

Thank you.

[cyan citrus]

You are welcome.

[gilded hawk]

what is this😩

[wanton spruce]

is trigger for redmagic 5s legial?

[gilded hawk]

How

It's every time I die

😩

[cyan citrus]

Please mention your device, @gilded hawk.

[gilded hawk]

Iphone8plus

[cyan citrus]

Please try to do a Routine Repair of the game through login menu and reset your device settings one time through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Restart your device one time and see if it will make any difference, @gilded hawk. However, if the issue still persists, please try to do a clean reinstall of the game through App Store.

[gilded hawk]

😊

[cyan citrus]

Any peripheral devices to play the game are not recommended.

[winter garden]

@celest shadow bro hi

[light falcon]

Hackers ???

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @light falcon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Hello. I want to know if PUBG will release sports car skin near the future. I really like the skin before, but I didn’t have chance to get

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @remote bison.

[cyan citrus]

No information regarding this yet. Please keep an eye out on #news for future announcements.

[winter garden]

@cyan citrus when will they take action agains my ME rooms glitch??

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @winter garden. You can also submit a report in #old in compliance with the channel's pinned instructions.

[wanton thicket]

It doesn't let me join metro royal how do I fix this @cyan citrus

[rich flax]

Can pubg fix metro map glitchers

Its getting annoying dieing to glitchers

[muted ingot]

Hello! Help me, please! I can't open the PMGC box! I push the button and nothing happens. Although i have 5130 credits already.

[real sedge]

I think you can only open the box once

I cannot open it more than 1 time

[muted ingot]

I didn't open it

It's the first time

So can you help me?

What should i do with this problem?

The thing is that time will up soon and I won't able to take the stuff from the box and I don't know how make this box work😭

[buoyant plank]

This site does not work

I can't buy from him

[lilac moth]

Hi pubg mobile gave me a 10 year ban for no reason I didn't use extreme apps. Contact me please. Check this account and text me: id 5373966760 i really love pubg iral ude 3 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lilac moth.

[buoyant plank]

I can not buy from the site midasbuy

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rich flax. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Please use https://www.pubgmobile.com/pay instead.

[buoyant plank]

@celest shadow I want to buy with mobile credit

[celest shadow]

You can purchase UC with the payment methods your region supports.

[buoyant plank]

There is a problem in my area that it does not support before it was supported and now it does not support

[celest shadow]

You may contact Midasbuy support at [e-mail] for further assistance.

[buoyant plank]

thank you

[hasty chasm]

Hello support.
Couple days ago I tried to purchase the plus subscription for 4.99 dollars and there was a discount from Google play for 2.00 dollars, so the total is 2.99 dollars.

But it got canceled and i got charged for the subscription.

[storm flume]

Please contact the customer service for further assistance, @hasty chasm. Refer to subpoint 5.4 in #faq for further information.

[hasty chasm]

I tried that but the support guy didn't help me at all.

He kept giving me this message

[graceful badger]

hello support, I have the following problem: in the game profile, my reputation is 100, and in the lobby, the reputation is 73 and the game does not start with friends in a squad, when playing solo, reputation points do not grow, if necessary, I can attach a screenshot

search history list shows reputation 73 and after playing solo it does not grow

can this be solved somehow?

[night cloak]

Hi
I have a really short question.
If I buy this Paket will I get 600 UC?

[hasty chasm]

Yes you will.

[night cloak]

Thx bro

[hasty chasm]

Anytime

[loud lance]

@celest shadowHello, can I find out the reason why I am not participating in the metro beta test?

[surreal lark]

Hello

[cosmic kelp]

<@&481161015728406538>

[surreal lark]

my account was banned through no fault of mine, a fraudster played on it, please help. I didn't use any cheats, I wrote to you for help, but instead of help I got banned.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @surreal lark.

[lean cloak]

@celest shadow can u please assist: #questions message

[loud lance]

<@&481161015728406538> Hello, can I find out the reason why I am not participating in the metro beta test?

[slender creek]

@no stay emulator is no longer starting after the update, separating by category, this permanent option in the game???

@static sleet no stay emulator is no longer starting after the update, separating by category, this permanent option in the game???

[paper marlin]

Hello. Please help me untie the number of the secondary verification of the account. I was hacked and linked to a phone number that is not mine. Please, help

[supple nebula]

Hello dear admin’s @polar marsh

How get American tournament registration?

[split wharf]

Hey tell me how many leap coin can be collected in a day in Spiderman mode??

[floral spindle]

2 in game daily, 4 from tasks

Someone might want to tell the Devs there was a new release of "Alternative Software" in game and it's horrible right now.

Oh wait, you can't actually do anything useful. Thanks support.

[fringe geyser]

Why can't I add more than 200 friends in the game

[paper marlin]

Help me pls. How to unbind secondary check

I was hacked and tied to a number that is not available to me

[tidal adder]

Is 90 fps fixed

??

[sleek latch]

‏Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account . My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game I ask you to solve a problem as possible because I am wronged. Thank you , PUBG MOBILE The account id5201763586

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sleek latch.

[violet rivet]

Iam crown 5 and merit 100,still i cant request?

[junior birch]

Complete 30 video exercises.

[violet rivet]

Thanks

[sonic solstice]

someone linked their number to my account, why can't I remove the linked phone number? @polar marsh

[violet rivet]

How shall i know that i finished 30?

[lean cloak]

You won’t, just start reviewing videos and recheck

[junior birch]

It is not possible to check how much you completed video exercises but you can check every time in the menu after you complete each video exercises.

[violet rivet]

Okie lemme see

[violet rivet]

So i can watch now and go watch later?

The same number i stopped at will be the same right?

[junior birch]

Yes, you can review anytime.

[violet rivet]

Same @Saif#0026

[neat shoal]

My account is hacker add phone number ( secondary verification ). I have 3 linked but when I login they need code for phone number. I pay money in game about $50.000. Can you help me? Or if you have phone customer service can you give me. Thank you 🥲

[night cloak]

I am unable to purchase Uc it says I have use third party app to purchase uc which I haven’t and It is deducting my purchase.

[paper marlin]

I have it problem too

Hello. My account was hacked and linked to a secondary verification number that I don't have access to. Please help and untie the secondary binding number. ID 5677960054 @polar marsh

[wary leaf]

Same

[cosmic glen]

Hello Hello I am kind of helpless right now because I lost my pubg mobile id. It was linked my Twitter account. My Twitter got suspended and I contacted Twitter and they unsuspended it but still I'm not able to access it or recover it. Plz help me recover it @polar marsh

My id is zeeshana23 with Canadian flag. Plz help me recover it. @polar marsh

[violet rivet]

@static sleet i counted 30 still its red

[night cloak]

[frail dock]

where are PMCO requirements?

mans typing a whole essay

[night cloak]

no

hi

xd

[tidal adder]

Is 90 fps fixed

??

[fickle elbow]

Hi

How to get PUBG mobile partner title

[ionic nacelle]

hi, if I shot an ally (I know him personally, he did it out of spite) who interfered with the game, will I get a ban for this? if so, who to contact with a question about removing the ban?

[violet rivet]

Ok nvm i got it

[night cloak]

Stfuu

So.. I got banned for 10 years for just trying to get more FPS with the GLTool app.
I have a very garbage Galaxy S6 phone right now and the game runs like trash so I wanted to try out the GLTool app and see if that worked to get more FPS. Right when I loaded into the game after lowering my graphics quality in the GLTool app, I get instantly banned. 10 years. Its dumb that I just get instantly banned with no warnings and when I haven't even played a single game with the GLTool app. I just wanted to make the game playable. I have never used any hacks before and I get treated like I'm a repeating hacker..

Anyone know if it's possible to get unbanned?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[earnest kraken]

is there any way to change server other than your 30 day limit?

[night cloak]

Resource issue i guess

so i have an issue with picking the resource packs i chose low specs one but it gives me HD one i get higher textures but lag and sometimes even crashes it is annoying and every time i try to reinstall and chose low spec it gives me high end my device is Redmi 9 Prime 3 gbs

The image with the guy who has white clothes is the resources i want

And the guy with Red and Black clothes is the resources i get

[night cloak]

You guys need to solve this ... why am i banned for abnormal client behaviour when i havent used anything... lmao
【Æ】DEATH – 51649722481

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sly harbor]

[regal bane]

5157020030 its my id gave me ban 2month im no have any hk

[polar marsh]

Please refer to the private message from @polar marsh for further information, @regal bane.

[rancid ether]

Please i can't change country in my acconto

Help me please

I can't play a bouns challange

Help me

[night cloak]

Third part gfx tools will get u ban you can file a in game customer support request also

[night cloak]

Apply and have over 10k views and 70% pubgm content

[warped star]

I was playing metro,and was killed and it kicked me out. Now says this mode is in beta and I wasent invited.????????

[night cloak]

Idk enuf about metro but someone here might

Try to patch game when u restart and open game there should be a patch game button left side

[night cloak]

File a in game customer support request

[night cloak]

Team of 4 to 6 players extra for subs if needed same region when they come out pmco you can apply via in game

[rancid ether]

The country change button is hidden from the account and I can n't play the bonus challenge tournament. I hope you can help me please and I will praise you a lot

Help me please 😭

[earnest kraken]

is there any way to change server other than your 30 day limit?

[neat shoal]

My account is hacker add phone number ( secondary verification ). I have 3 linked but when I login they need code for phone number. I pay money in game about $50.000. Can you help me? Or if you have phone customer service can you give me. Thank you 🥲

[quick zealot]

Hii, sorry I’m just back reading and saw this reply. Over here you mentioned that Diamond tier can team up with players in Crown and Ace (two major tiers above) but I wasn’t able to team up w my friends who are still in Diamond 3 as Ace? Did anything change or was it always like that?

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[cyan citrus]

There isn't. You will need to wait for the cool-down to be over.

[cyan citrus]

Please share a screenshot of your in-game Basic settings.

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[celest shadow]

This information was slightly incorrect. I have updated the message with the correct one now. For example, if you are in Diamond tier, the 2 major tiers would be Platinum and Crown.

Diamond tier: Platinum-Diamond or Diamond-Crown.

[night cloak]

It's a game glitch .... U won't be able to play metro on that account anymore

[regal blade]

@celest shadow where is daniel and when will he reply me?

[celest shadow]

Feel free to ask @pallid briar or @onyx dagger instead.

[regal blade]

@pallid briar @onyx dagger are you guys online?

[timid valve]

Hello
Where can I see the weekly matches rules?

[cyan citrus]

Hello! Please refer to the pinned message in #matches for more information, @timid valve.

[small phoenix]

Hello

[devout quartz]

Hello @lime juniper , I would like to know if there is an update on this list or if another announcement will be made.

[cyan citrus]

Hello! How can we help you?

[quick zealot]

Understood, thanks!

[faint rivet]

When will the bonus challenge open again ?

[cyan citrus]

No information regarding this, @faint rivet.

[sharp crater]

I reported this guys link and channel and nothing happened to him
He is live on Facebook right now and you can see why I reported him

https://fb.gg/v/aRRBloxuLQ/

If you block his page and channel he’ll create another one
So do something serious about this

[winged pewter]

Heckers cheaters everywhere everyday ...wtf!

[ripe laurel]

Hi I would like to report an issue. I got fasely banned for no reason. The reason was unofficial game client. I have not used any plug-ins nor have i cheated once. I have been playing fairly since Season 4. Its only 1 day ban but i request the devs to look into it.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ripe laurel.

[grizzled zephyr]

I have the investigation private title but don’t get the in-match announcement

[desert shadow]

My acc cant log into metro rpyale

Even doe i can in other acc

Pls help

51205438526

My id here

I did nothing wrong too

I was just off for 1 week cuz typhoon rai hit us and internet is off

When i got back this wat i got

I was trying to do everything

I even reinstalled game

Still nothin

I ofcourse also msged ingame customer service been 1 month stilll no response

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this, @desert shadow.

[devout quartz]

only in Erangel

[grizzled zephyr]

Oh thanks for letting me know

[devout quartz]

I think that later it will be seen in other maps.

[rancid tide]

Hello, my account in the game was stolen by scammers, I still have a linked social network, but I no longer have access to the account, since the scammer enabled the two-step authentication function. I can show all receipts for in-game purchases and a preserved social network as proof that the account really belongs to me. ID: 573418026. I hope for your help.

[grizzled zephyr]

I hope so cause I only play livik

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[rancid tide]

The problem is that I can't attach screenshots of payment receipts in the game's support chat. There simply is no such function.

[cyan citrus]

Please try to send another message and check again if you will have the option to attach files in bottom left corner of the screen, @rancid tide.

[neat shoal]

I have too. But when I contact with customer service. I dont see secondary verification!

[neat shoal]

I have too. I have 3 linked but now I can login 😞

[fallen epoch]

Discord scammer trying pretend error 403

[cyan citrus]

The user has been suspended from the server, @fallen epoch. For future reference, please use #discord for such issues. This channel is meant for support related to PUBG MOBILE.

[fallen epoch]

Ok sorry, didn’t know

[vagrant forum]

So I reached crown but didn't receive Top Highlights. Is there anything else that I need to do?

[lyric stream]

Play 5 games so you get the reward for crown then maybe it will show

[pallid briar]

What are your concerns? He's unavailable.

[regal blade]

@pallid briar why is pubgmobile not contacting OnePlus winner from pmgc2021 youtube?

[pallid briar]

The winners should be contacted if they did win the prize eventually. Please be patient. Did you win any of the prizes?

[regal blade]

@pallid briar can you tell me full name of winner

[pallid briar]

If you don't get contacted then that probably means you're not one of them. Sadly, we don't have a list of the names of the winners with their full names.

[regal blade]

@pallid briar but the second one is my name

@pallid briar I am sure that I won

[cerulean kernel]

Downloaded the game from Amazon App store and two issues I've experienced in new update:

1. BP Store missing from redeem section {see in screenshot}
2. Some of the buttons on my Hud Layout are disfigured (Character Layout and Vehicle Layout) {see in screenshot}

[regal blade]

I am checking email since I won but didn't got any email

[edgy dagger]

"game under beta testing you havent been invited to play" is what i get when i try to join metro, how do i fix this

[split wharf]

Hey tell me how many leap coin can be collected in a day in Spiderman mode?? @cyan citrus

[real sedge]

There arent certain number for leap coins to be collected I guess. Because you can collect those coins from boxes etc.

[pallid briar]

You can't be sure, you may wait patiently if you believe so.

[regal blade]

Thanks

[barren sun]

I have a some issue region is not showing

[storm flume]

Please contact the customer service for further assistance, @barren sun. Refer to subpoint 5.4 in #faq for further information.

[thin void]

Can u pls tell will this achievement gonna fix by next update?

[winter garden]

@cyan citrus no one replied till now

[cyan citrus]

Who are you referring to, @winter garden?

[winter garden]

Bro the Middle East server issue

[cyan citrus]

I believe you have already been answered for the same issue, @winter garden.

[marsh orchid]

@Nitin Doolar #3015
ID: 592849552
IGN: F4xTHUG
FROZEN for 2 months due to abnormalities detected in your emulator but i play on mobile

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marsh orchid.

[winter garden]

Yes you told me to complain about this in feedback but no one replied in feedback till now

[cyan citrus]

The #old channel is only meant to record feedback and issues related to the game, @winter garden. You should not always expect a response.

[winter garden]

So then how can I fix issue brother like it’s getting out of hand

Can I get official email of PUBG mobile so I can contact them through mail

[cyan citrus]

We have already answered you and suggested the possible solutions for your issue, @winter garden. We only provide community support through this platform, we cannot troubleshoot or fix technical issues related to the game. For that, you can try to contact the customer service in-game. As you have already been answered, please avoid repeatedly asking about the same issue in the support channels.

[neat shoal]

Scam???

[cyan citrus]

Yes, @neat shoal. The user was already suspended from the server. Please do not trust such messages or open any such links.

[neat shoal]

Omg

I give him my email account

[old turret]

good

[neat shoal]

How I can ask customer service about scam login secondary verification

[desert shadow]

I also contacted customer servvice alrdy

[neat shoal]

Can you help me

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @neat shoal.

[neat shoal]

But I dont see about secondary verification

[cyan citrus]

Then please wait patiently for their response. This is not something we can help with through the community.

[thin void]

@cyan citrus

[desert shadow]

I sent it last month doe....

@cyan citrus

[cyan citrus]

You may try some other options available according to your issue. This is not something we can help with through the community.

[cyan citrus]

Again, not something we can help with. You can try to send them another message as a kind reminder or contact them again.

[neat shoal]

I try that but dont work 😥

They have phone number?

[cyan citrus]

Unfortunately, we will not be able to help you any further with this, @neat shoal. The only way you can contact the customer service is through in-game.

[neat shoal]

Just bot anwer. They so supid 😭

[storm flume]

Please contact the customer service for further assistance, @median gorge. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @coarse scaffold. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[coarse scaffold]

I'm getting an error, Metro royale is not participating in the beta test

[storm flume]

Please contact the customer service for further assistance, @coarse scaffold. Refer to subpoint 5.4 in #faq for further information.

[ashen aurora]

Pubg Regin issue

[desert pecan]

why does pubg kr dose't support 90 fos but on pubg global support 90 fbs and my phone is 120 htz and the name is One plus 9

[coarse scaffold]

The support team did not help with the Problem, what should I do?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @desert pecan.

[ashen aurora]

Pubg Regin Change problem

Any solution

[storm flume]

Please contact the customer service for further assistance, @ashen aurora. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

We will not be able to help you any further with this.

[coarse scaffold]

What was the ban for? i can't enter metro royale mode

[cyan citrus]

I have already answered you, @coarse scaffold. We will not be able to help you with this.

[ashen aurora]

I am unable to understand the situation
So confused can you send me the moderator name ? Of pakistan

[cyan citrus]

For regional communities, please refer to #735483472432594994 sub point 3.1, @ashen aurora.

[coarse scaffold]

and who can help? reason to say?

[cyan citrus]

Only customer service can, @coarse scaffold. Also, Metro Royale may not be available for you. As you have already been answered, please avoid repeatedly asking about the same issue in the support channels.

[ashen aurora]

Quendi
I want to change my regin hiw to do

How*

Tell me

Pc

[solemn haven]

How to fix this

[dry smelt]

Any mods?

[solemn haven]

Event not show properly

[dry smelt]

@lime juniper i want to report a youtube channel

[young bobcat]

I want to contact a customer

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @dry smelt.

[ashen aurora]

Bot Dyno I want to change my pubg regin

[cyan citrus]

I believe you have already been answered. Please avoid behaving disrespectfully and do not bypass the inappropriate language filters in a different language, @ashen aurora.

[ashen aurora]

I did't get give me a link where i can fix this Problem!

[cyan citrus]

You can contact the customer service in-game for further assistance with issues related to accounts, @ashen aurora. This is not something we can help with through the community.

[young bobcat]

my account is banned and i don't know why??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @young bobcat.

[small phoenix]

Hello

[ashen aurora]

I am unable to find Custmor servise

Service*

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @ashen aurora.

[small phoenix]

I have done the required kill to get in to top 100 in city ranking but i don't know why it's showing me unranked

[slow wigeon]

@polar marsh i need help!!

[median gorge]

Can’t enter metro

[coarse scaffold]

Why?? I game 28.01.2022 . I no chetar

[cerulean kernel]

@cerulean kernel
ID: 5247141895
IGN: CentientBeing
Downloaded the game from Amazon App store and two issues I've experienced in new update:

1. BP Store missing from redeem section {see in screenshot}
2. Some of the buttons on my Hud Layout are disfigured (Character Layout and Vehicle Layout) {see in screenshot}

[weak flower]

@cyan citrus HI i still didnt got my reward 😥 i am so sad

[coarse scaffold]

Sapport no help. Me (((

[glad oasis]

how do i change my country?

[night cloak]

And it will stay like that trust me :-(

[coarse scaffold]

I can't get into metro royal mode. You are not participating writes. Help

[night cloak]

What part u don't understand? This is community. They will tell u to contact in game support. After that u will try to contact them and nothing will happen. I have been true this 6x. Do you understand now ?

[cyan citrus]

They will respond in due time. It may take some time due to enormous number of requests every day. Please wait patiently while they get back to you. Again, not something we can help with. Please avoid repeating the same question.

[coarse scaffold]

Yes ((((

[coarse scaffold]

OK... thanks

[cyan citrus]

You are welcome.

[night cloak]

@cyan citrus I understand that you work for Tencent, but at least try to be honest with people. This glitch is well known thru metro chapter 4-5 and now 6. So in 3 seasons it was not fixed. Somehow game decide to not let u anymore in Metro and it gets stuck that way.
Don't take this insulting and personal just wanna say tell the truth to people.
Don't put them in loophole on customer support.

I have found a way ...but need to link and unlink Twitter and Facebook and email .... Then somehow (I don't know how ) games let's u play metro. It's strange.

[lucid magnet]

@cyan citrus hello man what is this safety observation ? when the time done start again 24h pleass help

[whole ice]

Will rage gear ever come back?

[cyan citrus]

You can find all the information about the Security Observation period through Events section.****

[cyan citrus]

No information regarding this. Please feel free to provide your #old about the events and game modes you would like to be returned through #old.

[lucid magnet]

i know but why igot this

and i dont have

[cyan citrus]

You may refer to this highlighted part.

[lucid magnet]

man but im not cheating hello ?

and when this will done ?

[cyan citrus]

There is clearly mentioned ''suspected'', @lucid magnet. For further assistance with this, please feel free to contact the customer service in-game.

[lucid magnet]

when this time done well start again

[cyan citrus]

Around 10 hours, @lucid magnet.

[lucid magnet]

yes when the 10 hours done will start again why

[cyan citrus]

As mentioned earlier, you may try to contact the customer service for further assistance with this, @lucid magnet. We will not be able to help you any further.

[lucid magnet]

how ?

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @lucid magnet.

[hoary gull]

HELLO

[lyric stream]

How can I report a shared or a suspicious account?

[rancid tide]

i tried again and i couldn't send the available receipts. @cyan citrus

[rancid tide]

.

[cyan citrus]

Again not something we can help with, @rancid tide. We only provide community support through this platform and we are not affiliated with customer service.

[cyan citrus]

Hello! How can we help you?

[cyan citrus]

Can you please add more details?

[hoary gull]

yes i need report to discord of hackers

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @hoary gull.

[wide lance]

What's this?

[weak flower]

@cyan citrus i won the new year event but i didnt received my reward how long i must wait?

[cyan citrus]

Did you get an email, @weak flower?

[weak flower]

Yes i got and i answered 3 days ago

[cyan citrus]

Then please wait patiently, @weak flower. As mentioned earlier, you will get a response soon.

[weak flower]

Ok i comeback tomorrow😁

[leaden rivet]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @leaden rivet. Remember to read through #faq before asking questions in the support channels.

[leaden rivet]

I need support help please

Pm me urgently

[worldly minnow]

Any confirmation regarding SANTORINI map release date?

[elfin void]

Hello! I have a problem with the game settings. I used to have an iPhone X and played with 3D touch. now I have an iPhone 11 and this setting is not there, although there is a 3D touch function in the settings of my phone. help me. i want to play pubg mobile but without 3d touch i cant do it

[rancid tide]

your phone does not have this feature(

[celest shadow]

You may keep an eye on #news on announcements for the new arena map, Santorini.

[celest shadow]

Apple iPhone 11 models do not have the 3D touch feature, instead it has Haptic Touch.

[meager pumice]

How can i be investigator?@celest shadow

[rancid ether]

I have a big problem

While creating the account, I chose the country of Italy and now the button to change the country is hidden and I can not change it or play the Bonus Challenge tournament

Help me please

@celest shadow

[celest shadow]

You can find the requirements to become an Investigator in the Security Center.

[celest shadow]

The change country/region option is not available for accounts in the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR). Thank you for understanding.

[meager pumice]

Thank you

[rancid ether]

But how can i risolve the problem ?

[celest shadow]

This is not an issue, accounts created in Europe will not have the option to change countries because of GDPR.

[brave totem]

What does it mean by video exercises

[celest shadow]

There will be video exercises for you to complete before you can become an Investigator. You must have an accurate rate of 80% or higher when judging each video.

[brave totem]

So if I am over crown and have a merit score of 100 I can watch 30 videos and have a good amount of correct judgements and it will let me become one?

[celest shadow]

Yes.

[slate moon]

i take ban i don't why

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slate moon.

[round spear]

I had more than 4000 silver and now after not playing for 3 days I came back and only have 600.

What happened to my silver coins

[cyan citrus]

It is highly likely that your silver fragments were used, but still you can try to contact the customer service in-game if you believe they were deducted unfairly, @round spear.

[proven goblet]

Hello Few days ago i started rank push in fpp solo the match was found about 3 mint and now i can't find any match if i had 20 mints to find a match

[round spear]

How? I didn't open the game for more than 3 days

I was saving it

[cyan citrus]

Matchmaking is not something we can help with, @proven goblet. It totally depends on player queues and how many players are currently active. Feel free to provide your feedback about the issue through #old in compliance with channel's pinned instructions or contact the customer service in-game for further assistance.

[thorn plover]

Hi

[cyan citrus]

Please feel free to contact the customer service in-game for further assistance with this, @round spear.

Hello! How can we help you, @thorn plover?

[round spear]

Yeah and the only response that I'm gonna get will be from a bot

[cyan citrus]

The AI is just there to record your issue to save extra resources and time considering enormous number of requests every day. After recording your issue and select the available options accordingly, you request will be forwarded to a customer service representative, @round spear.

[quaint moss]

In match notice which mode carried.or which one are exempted some mode are not display notice so celerity that

[calm pivot]

fix?

[quaint moss]

My facebook friends are not showing into recall list why normal their peny of the but not only two friends showing how to fix that

[median gorge]

I need to make video on how PUBG don’t fix bugs

[valid jewel]

Last time I reviewed was from 2 days but I still can’t review today 👍

[cyan citrus]

You may try at another time or contact the customer service in-game for further assistance with this, @valid jewel.

[versed sorrel]

Can i get some support

Game lags in my phone do i need to change some settings or anything

[crisp venture]

@versed sorrel device name ?

[cosmic glen]

Hello @polar marsh please respond to my message and help me out.

[vagrant forum]

Can any moderator reply to this?

[noble cradle]

Hello guys.. I'm new at pubg mobile... Can anyone tell me best sensitivity for my controls?

Please deeply requested

[vagrant abyss]

@polar marsh hi i have question, is using gamesir f4 falcon laser function legal or i may get banned for using laser triggers ?

[steady swallow]

Hello, does someone know how could i contact with pubg support team?

[summer tartan]

Please bring this event back
Because it is unfair to remove it in a provocative way
We are pubg players
Please respect us
There are a lot of players
They want to come back as soon as possible
I hope you will respect our wish

[calm pivot]

anyhelp

[narrow sparrow]

Any mod...?

@vagrant forum

Is this new logo of pubg mobile?

[vagrant forum]

Should be related to 4th anniversary

[narrow sparrow]

@vagrant forum it real or fake?

Bcz some users do edit and then staring everywhere

[vagrant forum]

It is real

[narrow sparrow]

Ok bro

[lunar merlin]

I wanna ban a hacker...

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lunar merlin. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[native coral]

Guys can anyone help me please i want someone can change this thing the 2 minutes video to report cheaters

We need more power against cheaters so please consider this topic

I wish good reply to this thing

[narrow sparrow]

@vagrant forum any small update came in a game in last 2-3 days

[vagrant forum]

There was a 4 mb patch 3 days ago I think?

[wet whale]

Guys help

My purchases are not working

I'm trying trying get rp prime but it'd not accepting my card yet it clearly works for others eg UC

@celest shadow pls help

What do i do

[lusty oxide]

Pls ban him I am sick with hacks

[native anvil]

Is the Emulator allowed in the weekly matches?

[cosmic glen]

@lime juniper I'm not able to to send you messages what happened sir

[celest shadow]

Your video evidence cannot exceed 2 minutes in length. The evidence only needs to prove the cheating behavior.

[cosmic kelp]

<@&481161015728406538>

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lusty oxide. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[lusty oxide]

They didn't get banned ^_^

[celest shadow]

Only mobile players can participate in the weekly matches.

[celest shadow]

How can we help you?

[celest shadow]

How can we help you?

[cosmic kelp]

@celest shadow can I talk to you in private

[celest shadow]

Please state your issue here.

[cosmic kelp]

Ok

[cosmic glen]

@celest shadow error 403 sent me direct message on my issue but then now I'm not able to send him direct messages

[celest shadow]

What was your concern?

[cosmic kelp]

So the event ended and I still don’t now if pubg go my Information right

[cosmic glen]

@lime juniper sent me a form to full I filled it but should I still mention my concern here

@celest shadow

[vagrant forum]

@celest shadow, if you have any information regarding this please let me know.

[celest shadow]

Our community team does not randomly send forms for you to fill. Please provide a screenshot of your conversation.

[cosmic glen]

Here

[celest shadow]

If you have entered your contact information through the event, then please wait patiently.

[celest shadow]

Not at the moment, but I will ask for the requirements.

[cosmic kelp]

Ok I did thx

[celest shadow]

This is not Error 403. We do not provide support for in-game account issues through the community in any way.

[cosmic glen]

Ok omg so now what do I do

[celest shadow]

Change your social media account passwords and enable two-factor authentication.

[vagrant forum]

Alright then, thanks!

[steep pendant]

i paid a subscription for $1 per month and got RP on top of + I got all my UC as a fine, but everything was bought in the game not on third-party sites what to do?!

[cosmic glen]

Ok now what will happen to my pubg account

Can I talk to you in private @celest shadow

He was asking me for password as well and i was feeling something fishy

[celest shadow]

What is the issue?

[cosmic glen]

He also said he is operating from Singapore

[celest shadow]

If you have secured your social media accounts, there is nothing you should worry about.

[cosmic glen]

I changed my username as well as my password and also enables two step on my whatsapp

[celest shadow]

You should not give your account details to anyone. It does not matter who is asking.

[celest shadow]

You should do the same for other social media accounts you own.

[cosmic glen]

But i can tell you my concern if you are trustworthy

[cosmic glen]

Yeah sure I will

@celest shadow can I tell you my concern

Sorry for that if you are offended but can I tell you my concern

[celest shadow]

Sure, you can. Feel free to state your concern.

[cosmic glen]

Ok I will direct message you

[celest shadow]

Can you try to re-login?

[limber bay]

Hii guys

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @limber bay. Remember to read through #faq before asking questions in the support channels.

[vagrant forum]

I did earlier today, I reinstalled the game. I reached Crown yesterday evening so it's been more than 24 hours and I've tried to re-login about 2-3 times.

[cosmic glen]

Why what happened

[celest shadow]

The response was not for you.

[limber bay]

5535592836 ...this is my friends id on pubG ...someone scammed his acct linked email and a twitter ...and his facebook is still there ....so how can we unlink both so he can use his account again

[cosmic glen]

Oh ok

[celest shadow]

Did you check your in-game mail?

[vagrant forum]

Yes, I did. Didn't receive it there.

[storm flume]

Please contact the customer service for further assistance, @limber bay. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Can you please provide your user identification?

[vagrant forum]

511648664

[cosmic glen]

@celest shadow so basically few weeks ago I logged in to my pubg mobile and it was logged out. I checked my Twitter account and it was suspended. I contacted Twitter and they unsuspended it but still i can't access my pubg mobile account. That's what happened

Is my account hacked where do I find out

[celest shadow]

Do you have a different social media or e-mail address/phone number linked to your PUBG MOBILE account?

[cosmic glen]

I had a one twitter account linked with my pubg mobile account

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[cosmic glen]

I did contact in game customer service 2 to 3 times they only said that please login in through your social media account thar you had linked that I can't access through my game account. So nothing happened there

[night cloak]

Hello

My account got banned it shows that i used 3rd party links but I didn't used any

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[cosmic glen]

@celest shadow please have a look at this

[ionic slate]

elo

i reviewed one case today and this came up

[celest shadow]

You need to have at least one method to log into your PUBG MOBILE account.

[onyx plover]

What about this event how can take the achievement ?

[cosmic glen]

I can login to my another ID using my another Twitter account but I can't access that account.

[celest shadow]

You can wait until tomorrow when there are more cases to be reviewed. Now that there are many players who can become an Investigator, there is a possibility that they have reviewed the other cases as well.

[ionic slate]

:sad:

[celest shadow]

The event has not started yet. You can complete this achievement when the event is available.

[onyx plover]

Okay thanks

[celest shadow]

If you lost access to your account, you need to contact the in-game customer service and inform them about your issue. Please understand that the moderation team on Discord are not affiliated with the customer service, hence we are unable to assist players with account-related issues.

[cosmic glen]

Ok

Is error 403 not available right now

[ionic slate]

Oh btw, in my timeline the videos have refreshed half an hour ago and that screenshot is at exactly 28 minuets ago... I dont think that it has been reviewed yet, i will report this at #930771614059077673 maybe something is wrong

[celest shadow]

We cannot help players with account-related issues through the community in any way.

[celest shadow]

You can review up to 15 videos per day, but if you have not reached this daily limit and there are no more pending cases to be reviewed at the time, there will be more later on.

[cosmic glen]

Ok

[real sedge]

Piston.. do you know if the tier system will stay?

[celest shadow]

For now, yes. Feel free to provide your feedback regarding the team range restrictions in #old.

[real sedge]

Okay. Thanks for the answer

[vague breach]

What is pubgs email I want to contact them

[celest shadow]

[e-mail]

[ionic slate]

yes im aware of that, i havent reached the limit today, i have only reviewed one video and that error came up, also as i mentioned i started reviewing 1 minute after the videos became available, thanks for the explination btw

[vagrant forum]

Hello, @frail compass. Just noticed your message regarding PMCO payments in #copyright, could you please DM me with the details so that I can forward it?

[ionic slate]

nvm it just refreshed again 👍

[fathom void]

@celest shadow same issue..🧐

[celest shadow]

Please try to re-login.

[vague breach]

When do they usually respond?

[limpid moth]

Once again this glitch is back , joystick does not work , aim start workings from joystick place 🤦🏻

[normal fulcrum]

Nvm, that wasn't quite right. Let me get another one.

[toxic mirage]

Hi

[weak flower]

@celest shadow hi where is error 403

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @limpid moth. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Hello, how can we help you?

[celest shadow]

You have been previously answered. Please wait patiently.

[thin void]

.@celest shadow

[celest shadow]

Complete 600 minutes to obtain 1 progress of the achievement.

[thin void]

Is it getting count? I don't think so can u explain more about it please...

[fathom void]

Yes bro Tried 3 times but nothing happened...

[solar storm]

Pubg deduct my uc after i purchased from midasbuy

[weak flower]

When the winners get reward they won in giveaway ? How long

[torn jackal]

Hi can anyone help me my id was banned in s14.

[harsh eagle]

My ID: 5386393155
Device: Redmi Note 10 Pro
Network: WiFi or Data
Country: Malaysia

Hi, ya. I'm currently using Redmi Note 10 Pro, which has 120hz but I only get 40fps in game. I rlly hope that pubgm can fix this issue fast.

[digital cliff]

Hi, I have an question, so I'm playing with my friend and he emulate pubg on pc and when we are playing together the only maps we are getting matched are Livik and Erangel, no other maps, like any other mode works fine even the spiderman event but we can't play any other maps, matchmaking takes more than 10 minutes, is it some sort of bug?

[limber bay]

5535592836 account was ban for 10 years for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limber bay.

[night cloak]

Why some items have this clock symbol ?

[digital cliff]

Thats trial item icon (expires after some time)

[night cloak]

So o wont be able to use that skin after it expires

[digital cliff]

Sadly nope

[wet whale]

Guys is the rp prime region locked

?

Coz seems like I can't buy it in my country

Hey @lime juniper pls help

With my issue

[normal fulcrum]

Tier restriction is removed @celest shadow ? 🤔

[stoic heath]

I need help I can't login

help me please

[vital dome]

@polar marsh Good evening, my account was stolen and my bindings were untied, can you help me get my account back

[quaint moss]

Any response

[quaint moss]

Here also no one notice

I'm muted or invisible no one response to my quiry/issu
As I'm black listed player

[night cloak]

Can i buy the item with real or in game money to have it forvere ?

[topaz oriole]

@vagrant forum can you check your dm bro

[drifting jewel]

Is there a support for All Talent.
We are playing europe in Al talent and we are now coming across a bunch of teamers who are doing 3rd party kills and working together.

<@&481161015728406538>

[surreal fractal]

can I change my pubg 3rd link mail adress??

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @drifting jewel. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please contact the customer service for further assistance, @surreal fractal. Refer to subpoint 5.4 in #faq for further information.

[drifting jewel]

I am an investigator and i have but my reports for teamers havent been sucessfully taken care of despite of gameplay evidence.

[stoic heath]

Help

[bright tartan]

How do I contact costumer service

[shut rover]

hi guys

i have video for team full hack

[storm flume]

Please contact the customer service for further assistance, @bright tartan. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @shut rover. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Hello @neon patio & <@&481161015728406538> , how can i get content creator role?

[celest shadow]

You may refer to the roles section in #735483472432594994 for further information on how to apply for the content creation program.

[celest shadow]

Try completing 600 minutes first before the rest of the RP missions.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

We cannot provide an estimate date or time. Please wait patiently for them to contact you.

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information.

[celest shadow]

Your device does not meet the minimum hardware requirements to play PUBG MOBILE in 60 FPS or 90 FPS.

[weak flower]

Error 403 sent me a mail 3 days later
I answered but still i didnt got reward 🤔

[celest shadow]

You will be matched with emulator players if you team up with a friend who uses an emulator. There is not a large number of players using emulators, therefore match making duration will take longer than usual.

[celest shadow]

This indicates that the item or outfit is time-limited.

[celest shadow]

Please contact the in-game customer service for further assistance in this regard.

[celest shadow]

As far as I know, no.

[celest shadow]

Please elaborate on your issue.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[normal fulcrum]

I was able to send request to a friend who's on diamond tier while I'm on gold tier 🤔

[celest shadow]

Are you playing Unranked Classic Mode?

[vital dome]

It didn't help me

[celest shadow]

Unfortunately, this feature is not available for India.

[celest shadow]

This feature is not available for India.

[celest shadow]

For account-related issues, please contact the in-game customer service. The moderation team in this server is not affiliated with the customer service, hence we are unable to assist players with this matter through the community. Thank you for understanding.

[vital dome]

🙄

[night cloak]

Sir one more think can you help me?

Piston Sir?

[stoic heath]

deleted iCloud account and logged out of pubg automatically

[celest shadow]

How can we help you?

[celest shadow]

If you have a different social media account or e-mail address/phone number linked, please use these method to log in instead. If you do not, please contact the in-game customer service for further assistance.

[night cloak]

how can i apply for pubg event caster?

[stoic heath]

how to contact support

[celest shadow]

I do not know any applications for this position.