questions

[compact badge]

Pubg lite account selling youtube scam my money so plz account selling video and channel remove plz halp me

[celest shadow]

You will need to wait 60 days before you can switch to another server. Thank you for understanding.

Please contact the in-game customer service for further assistance.

You will need to wait 60 days before you can switch to another server. Thank you for understanding.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @compact badge.

[compact badge]

Bro youtuber channel name costom change so plz orignal channel link send

@celest shadow plz sir scamer youtuber channel url name change costom so plz orignel link send then me report

[celest shadow]

Please send me the channel link privately.

[opal hatch]

Why when I try downloading maps it says unstable network?

[urban jetty]

@celest shadow can you help me my previous account was gone I tried entering my email but it just created a new account.

[night cloak]

is there a mod here?

[cyan citrus]

Hello! How can we help you, @night cloak?

[night cloak]

for some odd reason

i cant join the Main pubG server

it says unable to accept invite...

you see im playing on pc and not mobile

[cyan citrus]

Are you asking about PUBG official Discord server for PC, Console and Stadia, @night cloak?

[night cloak]

yes sir

[cyan citrus]

We don't moderate that server, @night cloak. You may try to contact the moderators for that server.

[night cloak]

how can i

if i cant even join the server

[cyan citrus]

We will not be able to help you any further with this, @night cloak. Also, this channel is meant for support related to PUBG MOBILE only. You can move to #chat if you don't require assistance regarding the game.

[night cloak]

ok

can you try to contact them please

since i dont know a way i can

[cyan citrus]

I cannot. Please refer to my previous response again and move to #chat.

[rose breach]

Help I need my us pls

@lime juniper

@cyan citrus

[celest shadow]

You might want to try to switch between your Wi-Fi or Cellular.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information on how to contact them.

[drowsy quartz]

#pocof3pubg90fps

[rose breach]

@celest shadow

[wind compass]

I dont have enemies,footsteps or cars on mini-map.What could I do?I have video

Now I cant push rank or play scrims and its not funny.

[cyan citrus]

Please mention your device, @wind compass.

[storm flume]

Please do not use languages other than English, @worn wolf. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wind compass]

Huawei P40 Lite

[cyan citrus]

For how long have you been facing this issue, @wind compass?

[wind compass]

3 days

[cyan citrus]

Please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time, @wind compass.

[wind compass]

I do it but still same

[cyan citrus]

From where did you download the game, @wind compass?

[wind compass]

Amazon Appstore

[cyan citrus]

Do you have Google Play Store in your device, @wind compass?

[wind compass]

No i dont have Google Play Store only a clone

[worn wolf]

Sir i have a issue in pubgm my region option is not showing in my basic setting kindly help me plzzz

[cyan citrus]

Got it! Please try to to uninstall the game completely one time and download the APK through official website. Install the game using the APK and see if it will make any difference.

https://www.pubgmobile.com/

[cyan citrus]

Please share a screenshot of your in-game Basic settings.

[worn wolf]

Ok i am taking a screenshot kindly wait

Kindly give me the solution please

[cyan citrus]

Please contact customer support in-game for further assistance with this, @worn wolf.

[worn wolf]

I already contact with the customer support and also already repaired the game

[cyan citrus]

Unfortunately, we will not be able to help you with this issue any further through the community, @worn wolf.

[worn wolf]

So How can i solve this problem?

[cyan citrus]

You will need to contact the customer service, @worn wolf. We will not be able to help you with this in any way.

[worn wolf]

I already contact but my problem is not solved

[cyan citrus]

Again, not something we can help with, @worn wolf. You are more than free to report the issue through #old in compliance with channel's pinned instructions.

[worn wolf]

Ok thank u

[cyan citrus]

You are welcome.

[green vortex]

Bring back the Ryan Set 🥺🥺🥺

You guys will have huge profit

Trust me

Everyone is going to open the crate

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @green vortex.

[green vortex]

Ok

[echo junco]

Can I ask a question here that's about the music in the pubg mobile lobby. I'm asking how i can change it, it's playing a song that ain't that good!

My ears are exploding!

I FOUND IT!

[tepid oracle]

[civic mason]

Hello pubg, My account was banned without any reason (5953891104) please unban my account as soon as possible

[polar marsh]

Please refer to the private message from @polar marsh for further information, @civic mason.

[tepid oracle]

@civic mason .Please Contact Customer support for any issue you are facing with your account.Thanks

[wet siren]

When I open up pubg it says all my maps aren't downloaded and this happens so much, I missed out on professional scrims because of this

[frosty wraith]

Hello, I can't play with my friends in ranked mode, the game says incompatible tier but we have very close tiers. I'm diamond 5 and they are platinum 1 and 2. What is the issue plz ?

[frosty wraith]

This happens to me when I have internet problem just before logging in. To fix this you just need to close the game and reopen it and have good internet connection !

[acoustic inlet]

any of mod know if the support already know about the problem with Raven lord animation on spawn island the voice ( whistle and crow's) sound is not working after the 1.8 Update ?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @proven citrus. We may otherwise have to mute you.

[mortal apex]

Have you downloaded all the resources?

[wet siren]

Yes, I uninstalled everything on repair option so we good now

[mortal apex]

We have added team range restrictions in ranked Classic Mode. Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.

[mortal apex]

Feel free to use #old.

[regal halo]

Ban the crew

[night cloak]

Why my rp mission got frozen? I cant do mission anymore

[worn wolf]

Can anyone resolve my pubgm issue?

[cyan citrus]

There is a limit for the weekly mission points, @night cloak. You can find that in your RP Missions interfere.

[cyan citrus]

Please add more details about the issue you are facing.

[eternal mason]

Why bonus bonus challange is inactive naow

[worn wolf]

I want to change my region but in my basic setting region change option is not exist so i reported this issue on #old but no reply or action has been taken

I reported my issue on #old page so why they don’t answer?

[cyan citrus]

This is not something we can help with through the community, @worn wolf. Also, #old channel is only meant to record your feedback and issues. You should not always expect a response. As you have already been answered, and this is not something we can help with, please avoid repeating the same question.

[worn wolf]

Okay

[eternal mason]

Why bonus bonus challange is inactive now ??when it will get active??

[limber fable]

Why can I complain about lag on iPhone 13 pro max 90fps after this new update

[limber fable]

Where*

[ruby zenith]

Hi my name is 911丨FR3ON〆'
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.

ID: 5345871394

Email: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ruby zenith.

[thorn steeple]

my account keeps getting a 10 or 20mins ban why is that

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thorn steeple.

[atomic junco]

Hello, my girlfriend was banned by mistake 5428582227, she always played honestly, because of a bug in TDM mode she was banned but she is not to blame for this, please help🙏🙏🙏 I promised her correctness.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @atomic junco.

[urban hearth]

Hi. Did you get something?

[night cloak]

Control and sensitivity codes don't work when I try to apply them in search
It says failed to search layout data

Any solution?

[urban hearth]

I have no one to help, cus tencentesports mail doesn't answer

[glossy sable]

#old

[glossy sable]

Check if you typed it correctly, with the dashes and stuff.

[night cloak]

I did

[brazen jasper]

Hi,

I'm living in Bangladesh since I started playing PUBG MOBILE. 7-8 months ago accidently I change my region to UK. After 108 region change option is not showing in my account. What should I do?

I tried to contact via in-game support, but only bots answer

[celest shadow]

The change country/region option is not available for accounts in the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[night cloak]

.

[earnest crow]

Hello. My account is linked to my social media accounts, but my Twitter account has been hacked and I don't have access to it now. Can you unlink twitter from my account

[celest shadow]

Please make sure that the control layout code you copied is entered in the same camera control. If you still face this issue, then there is a possibility that the code is invalid because the player has created a new one. This is because the previous share code will be invalidated if they make a new share.

[celest shadow]

Please contact the in-game customer service and the support of your social media account in question for further assistance.

▫️ https://help.twitter.com/

[earnest crow]

I'm waiting for a response from tech support, thanks. but I am tormented by another question, can an attacker somehow untie my Facebook account and my cell phone ?? I'm worried that my account will be stolen

[onyx cairn]

You will be contacted by the team if you provided accurate information, @urban hearth.

[night cloak]

im going to get shifted to the US from India so is the Account transfer still work?

like BGMI to PUBG?

[night cloak]

Oww ok thx

[cyan citrus]

You are welcome, @night cloak.

[cyan citrus]

This may not be possible, but you can try to contact the customer service in-game for further assistance.

[charred flame]

How we change region to Pakistan #questions

[earnest crow]

I'm waiting for a response from tech support, thanks. but I am tormented by another question, can an attacker somehow untie my Facebook account and my cell phone ?? I'm worried that my account will be stolen

[cyan citrus]

You can do it through your in-game Basic settings. What seems to be the issue?

[charred flame]

No region change option

[charred flame]

No region change option there

Tell me plz how I shift my region to Pakistan because I'm from Pakistan

#questions

[earnest crow]

I'm waiting for a response from tech support twitter, thanks. but I am tormented by another question, can an attacker somehow untie my Facebook account and my cell phone ?? I'm worried that my account will be stolen

[charred flame]

I'm waiting for your response about change region #questions

[urban hearth]

It says "you already filled it" but I didn't before haha, or I'm wrong. I just want to understand if I filled it

[cyan citrus]

Please share a screenshot of your in-game Basic settings.

[cyan citrus]

Please contact the customer service in-game for further assistance with this, @charred flame.

[charred flame]

Thanks bro

[cyan citrus]

You are welcome.

[urban hearth]

Just don't understand why [e-mail] doesn't respond to me.

[onyx cairn]

This is not the correct email address.
Please use [e-mail].

But be advised that the mail is just for general inquiries.

[urban hearth]

Ah, ok. Strange cus there was this email on website. But is it possible to get info about filled form from all talent?

[astral raven]

How can I solve incompatible tier team up issue? Repair whole game?

[vagrant onyx]

Repair game wont fix incompatible tier team up

[astral raven]

[onyx cairn]

Our focus is currently at PMGC, please wait patiently as I told you.

[urban hearth]

Thank you, sorry for disturbing. I just want to play big events ❤️

[night cloak]

Nazi simbols are available to be put in your username? Will this player be punished?

[astral raven]

[tough sundial]

My lucky guess was correct when will i get pmgc tokens

[storm gull]

did they remove arcane avatar frame ?

[nocturne crane]

Help

Pm

[night cloak]

Hello

I'm having trouble with matchmaking

Any advice?

[cyan citrus]

Matchmaking is not much we can help with, @night cloak. That's totally dependent on how many players are currently playing the game.

[night cloak]

Sure

But I play erangle in the middle East server

So how can it be that there's fee players

[cyan citrus]

What is your device, @night cloak?

[night cloak]

Few*

GM 9 pro

[cyan citrus]

Are you playing TPP or FPP, @night cloak?

[night cloak]

Tpp

[cyan citrus]

Sadly, not much we can help with, but you can try to restart the game one time and see if it will make any difference, @night cloak.

[night cloak]

No worries, I've tried everything

Still nothing

Looks like I have to start playing Cod mobile

[thin jewel]

CAN YOU TELL ME HOW CAN I FIX THIS???

[cyan citrus]

Please try to log into the account with your linked E-mail and try again, @thin jewel.

[sleek gate]

i just got a message saying there was an update for gameloop. what is the "one click acceleration function" and how do I use it?

[thin jewel]

MY EMAIL IS DISABLED !!!

CAN THIS WORK WITH PHONE NUMBER??

[cyan citrus]

You can try that, but I believe you will need to log into the account with linked E-mail, @thin jewel. Also, please avoid excessive use of capitalization in your messages.

[thin jewel]

ok

but i dont have my email

[cyan citrus]

We only provide community support for mobile platform. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/

[thin jewel]

i want to open this secondary verification because one of my link is hacked!!

[cyan citrus]

You can try to log into the account with your phone number and see if it will make any difference. For compromised accounts, please contact the customer service in-game for further assistance, @thin jewel.

[thin jewel]

go to gameloop discord server

[thin jewel]

nope that didnt worked either!!

[cyan citrus]

Unfortunately, we will not be able to help you any further with this, @thin jewel. You can try to contact the customer service in-game for further assistance.

[halcyon dawn]

We have different friends in different tier so now we cant teamup with them and cant play match , please fixed this issu and remove restriction feature

Thank you

[raven siren]

Anyone can tell me if pmco 2022 played or cancelled?

[cyan citrus]

Please feel free to provide your feedback about the new changes in ranked game mode through #old.

[rain elbow]

<@&481161015728406538> ??

[halcyon dawn]

Ok, but no answer maybe still have hope.thanks

[scarlet swallow]

#old message

me when

[celest shadow]

Please read the notice carefully. If you do not understand anything, please let us know.

[rain elbow]

@celest shadow yes but why is come to me?

[vocal pond]

Will the PMCO invitations to the teams that are the All Talent champions be substitute invitation or ace invites? @celest shadow

[scarlet swallow]

is this gonna be fixed / patched? and this is acheved by somehow disconnecting at one point

[celest shadow]

A video recording is required so that this issue can be reproduced.

[scarlet swallow]

ok, ima try once metro comes out

[celest shadow]

@onyx cairn or @pallid briar will be able to assist you further in this regard. Please wait patiently for one of them to respond.

[rain elbow]

did u see anything ??

[vocal pond]

Okey

[onyx cairn]

Once you submitted the form as finalist you will be contacted regarding the invitation. Make sure every player reached at least platinum rank.

[celest shadow]

Once the security inspection ends, you will be taken out of the safety observation period. If you need further information, feel free to contact the in-game customer service.

[mighty marsh]

Hi i am Having trouble to link Twitter on my account ….

[rain elbow]

ok

[mighty marsh]

???

[vocal pond]

Contact was made, but no information was given about whether the invitation was an ace or a substitute.

[mighty marsh]

@celest shadow When I tried to authorize app it shows “ this account is already linked to another character”

[celest shadow]

It means that this Twitter account is linked to another PUBG MOBILE account.

[mighty marsh]

@celest shadow but I revoke app permission on my Twitter account

[celest shadow]

This does not unlink the social media account from your PUBG MOBILE account. You need to log in and unlink it.

[mighty marsh]

@celest shadow So I have to login on that account and then unlink from there

[celest shadow]

Yes.

[mighty marsh]

@celest shadow but I have done this by mistake I haven’t created that account properly Account was not Completely created

[night cloak]

Is there any reward for collecting all cards in esports cards event?

[celest shadow]

If you are in the character creation menu, it means that the account has been created.

[mighty marsh]

@celest shadow Ok thanks I appreciate😇

[celest shadow]

I could not find any information on this through the event. @pallid briar should be able to confirm it for you.

[winged pewter]

@gusty coyote please use english language here!

[solemn knoll]

Hi i am on NA Server and i get Europe Ranking

[night cloak]

Is anyone there

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

<@&481161015728406538>

I can’t even play with my friends again because of this tier thing

This feature is quite stupid

[celest shadow]

Is your selected server Europe or are you in a party where the leader has Europe as their selected server?

[celest shadow]

Please provide us this screenshot in English.

[fierce ore]

For tier restriction, does Ace, Ace Master & Ace Dominator count as one tier? And what about Conqueror?

Who can Conqueror players team up with?

[celest shadow]

Feel free to provide your feedback in #old.

[celest shadow]

From my understanding, it should be, Ace: Crown-Ace and Ace-Ace Master.

I am not certain about Conqueror however. Will need to ask.

[vagrant tulip]

Will the email be used for support related issues or just inquires and feedbacks etc ?

[hallow fractal]

Hello Team
Battlegrounds Mobile India, Krafton Inc.
Account unban request
Recently My Battlegrounds Mobile India Account Was got banned Without Any Reason and I am Quite Sure I have followed your Fair gameplay Policies and Rules Of Conduct Mentioned On your Official Site. I have been a consistent BGMI Player And This Account means a lot to me so Kindly Again Review My banned Account If Possible That's My Request.

In game nick name:- H¥dRaAmIt
My Character ID:- 5243701663

Thank You

[solemn knoll]

My selected Server is NA

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hallow fractal.

[celest shadow]

If you are in a party and the leader's selected server is Europe, the statistics you see will be of the Europe's server.

[solemn knoll]

Im not im playing solos

[quaint moss]

Why their timer on arena map

[celest shadow]

Try restarting your game.

[solemn knoll]

Did it couple of times

[celest shadow]

Can you please provide us with a screenshot of your basic settings?

[celest shadow]

There is no countdown for mine. Do you mind restarting your game or perform a routine repair from the login menu?

[hybrid zephyr]

I need some one Bringing the server back to Europe again My little brother changed it by mistake and my rank went back to Bronze
My ID : 5353238509
My country : jordan
My device : POCO F3
PLZ BRING IT BACK broken_heartbroken_heartsmiling_face_with_tearthumbsup
and im sorry for this mistake ...

[quaint moss]

Trying

[celest shadow]

Please refer to my previous message regarding this:

You will need to wait 60 days before you can switch to another server. Thank you for understanding.

Please do not self-promote here, @idle sun.

[celest shadow]

You might also need to perform a routine repair from the login menu. It should display North America if you are currently not in a party with a friend.

[hybrid zephyr]

I cant wait my rank was daimond bro and i wanna get conquerer

[celest shadow]

Unfortunately, your only option is to wait. Please be careful next time.

[hybrid zephyr]

Not me do this .. i Sewar it was my brother

Please bro do any thing i cant play my rank is bronze

[solemn knoll]

Did it same thing

[night cloak]

I got 2 ban it was 10 minutes

[celest shadow]

Please screen record the issue, specifically from your basic settings (to show your current selected server), then to your rankings to show the issue. You may then submit a report regarding this in #old.

[solemn knoll]

This game is broken tf

[night cloak]

I got I a lot I will take more time??

If I *

[celest shadow]

We are unable to determine your issue as you did not provide us with a screenshot that is in English.

[night cloak]

I can translate for you

[celest shadow]

Sure, please do.

[night cloak]

He says that for breaking the rules, I got banned for about 10 minutes

I did not breaking the rules

[celest shadow]

Did you use inappropriate languages and then was muted?

[night cloak]

All I did was tell a lot of people that I think he's playing irregularly

[hybrid zephyr]

Bro can you bring my server to Europe or no please ?

[night cloak]

Yup 2 time

[celest shadow]

You might need to be careful and avoid using inappropriate words so that you do not get muted again.

[night cloak]

Ok i will

[celest shadow]

Everyone has to wait for the cooldown if they want to switch to another server. We hope you understand that we are unable to help anyone with this matter.

[night cloak]

Thank you again for your help

[sharp crater]

Is the matching with tier getting fixed or not..?
2 of my buddies who played this for past 3 years can’t play with us and for obvious reasons they refuse to rank up with randoms
If that was the goal of this new logic than it is a very bad goal in my opinion

[queen swift]

II need help ??

[quaint moss]

It's their any server available for pubg kr where I can ask about my quiry

[vagrant tulip]

No

[vagrant tulip]

Contact Facebook support it's not PUBGM related issue.

[quaint moss]

Actually the issu is related to that version🤔
I'm recently discovered that

[vagrant tulip]

What is the issue?

[quaint moss]

Here it's

[queen swift]

I didn’t get any answers from them

I’m still waiting

[quaint moss]

Their sometime lock in arena map

[vagrant tulip]

Since this timer is only in KR Version this server can't offer you much about that.

I suppose it's closed to push players to play TDM rather then other maps.

[quaint moss]

Okey no issu that why I'm asking about any servew available for kr version

[quaint moss]

Yup I also think that

[vagrant tulip]

It's not something we can help you with so plesse don't use this channel for none PUBGM related issues.

[vagrant tulip]

Unfortunately there isn't as that version is directed to South Korean and Japanese players exclusively.

[quaint moss]

One more thing that all my friends account that may not login since past couple of week but in my friends list it's always show login 7 day ago it's some kind of glich or its purposesull action

If I'm not able to know which one of my friends not active since mounth how im able to recall them it's not so convenient to ask the about how many day the stop playing

[queen swift]

Can i change my account from Facebook to something else witch is connected to the same email address?

[quaint moss]

If that issu may sort it's help us to recall many player to joint party again

[vagrant tulip]

If your only way to login into your ingame account is the Facebook than unfortunately not. You have to login through your Facebook or else you loss your PUBGM account.

[echo nest]

SIR IM WINNER OF ONE PLUS 9RT IN PMGC STREAM MY NAME IN 3RD POSITION WHICH IS SANKETCHAVAN HOW I GET MY REWARD🥺?

[vagrant tulip]

@warm wren

[urban jetty]

when are the events coming out like: payload, survive till Dawn,runic?

are the events based on the same release date? or separate?

[muted glade]

we cant play with our friends who are diamond or higher? no more? are yall going to fix it?

@lime juniper

[cyan citrus]

Metro Royale: Reunion will be back for a limited time from January 24, 02:00 (UTC +0) - March 15, 23:59 (UTC +0). Payload 2.0 will be back from January 26, 02:00 (UTC +0) and will remain available. Also, feel free to provide your feedback about other game modes through #old.

[urban jetty]

thanks

[warm wren]

You are not the winner, it is another name

[echo nest]

what

[cyan citrus]

You are welcome.

[warm wren]

SANKETCHAVAN is not the name of the winner

[echo nest]

@warm wren Whats name of 3rd player of winner

[warm wren]

I cannot share that information for privacy reason, but this person has 13 letters in their name and with a space, you wrote your name with no space and is 12 letters long only. You can go back to the stream to view and count yourself as well the stars "*" after SA

Try again tomorrow, you may be lucky to win a OnePlus 😃

[tepid oracle]

I Request @polar marsh to remove 3rd link number option as many pubg players account are being hacked and hacker is linking his number and disabling the access of the players.Or remove this New 2nd Verification option.If number is this much important then Email and Social media should also be as important as Number link.Hope @polar marsh understand this.Its Really Disgusting Pubg.

[tender pine]

I need help, I cannot receive the gift, Rp team I entered a team, but the next day I entered to receive the gift, but I did not find this @polar marsh

[cyan citrus]

Please feel free to provide your feedback about the game through #old.

[tepid oracle]

@cyan citrus okay Brother

[echo nest]

@warm wren I HAVE A DOUT Can Winning products can be shipped in PUBG BANNED COUNTRIES Y/N.

[split copper]

My account in the game was stolen and hacked and I was linked to Facebook

please help me

[static sleet]

Please contact the in-game customer service and the customer service for the compromised social media account for further assistance in this regard, @split copper.

[split copper]

I can't get into the game

please help me

[tight bobcat]

How to participate pubg mobile partner program?

[split copper]

I can't get into the game and my account has been linked to Facebook, hacked and banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @split copper.

[tepid oracle]

@split copper brother open game And in login page In the top right corner you will see a Help button click on that and share your Problem.They will help you if you have all the Required receipts which pubg customer support wants from you.Thanks

[rose swan]

i have a question what time the server refresh for conuqerer in north America

[cyan citrus]

The ranks will reset for everyone at the same time around 00:20 UTC, @rose swan.

[autumn zodiac]

We need a solution why the (country change )choice does not appear in my account

[hearty palm]

why can't team up with my friend.it's bad. pubg community are you smoking Stick.My friend Europe server player and me Asian server player.But now we can't play together.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @glossy laurel.

[charred jay]

How to fix this problem???

[night cloak]

So people are allowed to do this without getting banned?

[tepid oracle]

@charred jay no solution even my account is banned for this same reason.hacker has hacked my account and baned from 3month.You have to have for the unban time

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tepid oracle.

[charred jay]

@tepid oracle it's first week and I reached Royal pass level 37. I just want to complete my rp missions.

[frosty meadow]

Hello sir

Plz help me

😩

[faint umbra]

How r players supposed to complete the weekly survival time if it freezes b4 the end of the week

[timid wedge]

@static sleet hello I want to ask about new feature Top Highlights when it will be available for everyone and how to i get it anything if you know about it

[rigid spire]

@static sleet yaar id ban for 10 years o hack legit player hoon bhaiii

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rigid spire.

[shrewd nexus]

My account has been blocked for 10 years for no reason please help me.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shrewd nexus.

[tender pine]

@polar marsh ID:5973955644
Device: mobile
Network:WIFI
Country:EGYPT

I need help, I cannot receive the gift, Rp team I entered a team, but the next day I entered to receive the gift, but I did not find this @PUBG MOBILE

[night cloak]

Someone is promoting I'd selling telegram channel on his YouTube channel and scamming peoples I want to report this

[polar bear]

Hi i need to know why my phone lagging on 90fps

[nocturne crane]

What is this abuse

I wasn’t ready

Is support right channel?

I copy n paste that with my stuff if so

IGN lol

[night cloak]

Hy.. I had an problem.. bought an rp prime for my nephew and his rewards are coming

You have any ideea why ??

[valid tide]

hello I switched my server to NA a few days ago i was Platinum 1 in europe, i just got to plat 1 in NA too but im still not in my regions specialty rankings, all of them are zero. Why is that?

[dull basin]

I have a question, why does my game feel really laggy and delayed even though my ping always says something between 60-100ms?

This also only started happening after the small update that they did (to fix the webshooter)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @charred jay.

[iron frost]

<@&481161015728406538>

[night cloak]

i ask the same question

[polar marsh]

Please refer to the private message from @polar marsh for further information, @iron frost.

[slender creek]

@static sleet use vpn or other app to slow down MS, can i get banned for that?

[glossy sable]

We do not recommend using VPN.

[quick night]

Can someone give me information about the PMCO NA

?

<@&481161015728406538>

[celest shadow]

We encourage you to follow the official PUBG MOBILE esports social media channels to stay updated on this aspect of the game.

- https://facebook.com/pubgmesportsofficial
- https://twitter.com/esportspubgm
- https://instagram.com/esportspubgmobile
- https://youtube.com/pubgmobileesports
- https://twitch.tv/pubgmobileesports
- https://trovo.live/pubgmobileesports
🌐 - https://pubgmobile.com/esports

[dull basin]

Any answers for this? @celest shadow

[quick night]

Thx

[mossy falcon]

My account has been hacked and linked with e-mail and phone number from the hacker but i can still log in with my apple id, i try to contact the customer service but my messages 2 days ago and no answer yet. <@&481161015728406538>

[night cloak]

why are week exclusive rp missions frozen? can't this problem be fixed considering that 2 days have passed by and it still isn't fixed

[mossy falcon]

I’ve all data of the acc also a screenshot from payment method from midasbuy and everything which approve I’m the real owner @mild nymph

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Please refer to this for further information:

We have added team range restrictions in ranked Classic Mode. Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.

[celest shadow]

How can we help you?

[mossy falcon]

@celest shadow ???

[celest shadow]

You have reached this week's mission point limit. I would recommend completing the weekly match time first before any other missions. I understand this may not be convenient, so I suggest providing your feedback regarding this in #930771614059077673.

[celest shadow]

Top Highlights is a brand new in-game feature that automatically generates your top 3 highlight kills during a match. Access to this feature is for a limited number of players. You can obtain one through this event:

#events message

[dusty heath]

What was the way to get stable 60fps on 13 pro max, error 403 wrote a message about it earlier

but I cant find it

[celest shadow]

Please perform a routine repair from the login menu. To perform a routine repair, you must first log out. Once you do, the repair option will be located at the top-right of the login menu. Select "Routine Repair" and confirm your selection.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[celest shadow]

What is your device?

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @candid slate.

[celest shadow]

This is the point synchronization system that synchronizes the rating points of players at the Diamond tier or lower, increasing their rating points in other modes to match their highest tier mode.

[celest shadow]

Can you please rephrase your inquiry? A video recording would be helpful as well.

[mossy falcon]

Hey anyone answer me!

[celest shadow]

Only matches played at Diamond V or higher count towards the results.

[night cloak]

Okey will do now

[celest shadow]

In terms of frame rate or Internet connection?

[dull basin]

Internet connection (and no, it's definitely not because of my router or anything)

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[valid tide]

oh thank you very much

[faint umbra]

Tyvm and I did

[celest shadow]

It will be frozen once you have reached the week's mission point limit. I can understand your concerns as well, so please consider providing your feedback regarding this in #930771614059077673.

[mossy falcon]

I sent a request from another account after my main account and they reply and still not answer my main account, I’m afraid of hacker panned my account in the time I’m waiting for reply

[celest shadow]

You can try to enable these two options to disable the ProMotion system feature. This will make the FPS stable, but it cannot access 90/120 FPS.

[dusty heath]

Thanks a lot @celest shadow

[night cloak]

https://streamable.com/ewjmeb

is there a way to unlimit the frame rate?

[celest shadow]

Do you feel that your bullets are not registering?

[celest shadow]

The customer service will respond to you as soon as they can. We hope you can be patient in the meantime.

[limber mango]

i.m got ban device

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limber mango.

[mossy falcon]

There’s no second/faster solution

Until now hacker spent 600uc, rename card and changed server

[celest shadow]

Thank you for the video recording. I can hear your explanation through the video, but can you briefly explain the issue here instead?

[celest shadow]

What do you mean?

[night cloak]

well when i put the fps ingame to extreme im pretty sure it limits it to 60

is there a way to unlimit it without having to select 90fps mode

[night cloak]

Can't collect the rewards for rp prime plus (those 900 uc vouchers) even is an rp prime account

[celest shadow]

Only the in-game customer service can assist players with account-related issues.

[celest shadow]

The Extreme frame rate option is the option for 60 FPS.

[night cloak]

i know

is there a way to uncap that fps

to go more than 60

without selecting 90fps mode

[celest shadow]

There is no such option, unfortunately.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[night cloak]

since my phone doesnt have 90fps mode ingame, i am not allowed to use an gfx tool from google play store to get 90 fps option?

i used gfx tools for years on my previous device but i never got a warn or anything, i used the ones from google play store

[celest shadow]

Understood. There are 2 types of subscriptions, RP Prime and RP Prime Plus. Both have different rewards and perks.

[celest shadow]

Third-party applications such as GFX tool modify the game files. This kind of activity is against PUBG MOBILE's terms of service which can lead to an account suspension. We recommend removing it from your device.

[night cloak]

Alright, thanks

[night cloak]

Bought that most expensive wich have both..so inshould have both rewards

That for 234, 99 Ron

[celest shadow]

Did you mean this one?

[night cloak]

1 more question, i see that some people have already gotten their region rank titles like #34 Terminator in a certain country etc...In the region tab it shows that i have several of those titles yet i can't apply them for some reason, how do i apply them as my title?

Yep that one

[celest shadow]

Got it. You subscribed to the Prime Plus and RP Prime subscription. The Prime Plus subscription grants you 300 UC and other rewards instantly, then you can collect 20 UC every day for 30 days.

You can find the Prime/Prime Plus menu beside your UC and AG currency, it is the crown icon.

[dull basin]

Yes, and everything else feels delayed

[celest shadow]

Are you Diamond tier or higher?

[night cloak]

The rp prime what grants you nothing??

I have the same thing on my accounts and received the 900 uc discount

[celest shadow]

You get all these benefits for subscribing to RP Prime:

[night cloak]

crown

So I should receive 600 uc an month on voucher after what you wrote ??

[celest shadow]

Click on this icon to collect your Prime Plus benefits, @night cloak:

[celest shadow]

Results are calculated every Monday at 00:00 (UTC+0). The top 100 players of each region will earn titles that last for a week. You can manage all your titles from the profile page and select one title to be displayed.

[celest shadow]

60-100ms should still be playable with no issues. You can maybe try switching between your Wi-Fi or Cellular if that is possible.

[orchid dawn]

I can't able to team up with my friends. I'm at gold 1 and there are in diamond tier. Whats happening in the game. Are they doing this on intentional?

[celest shadow]

We have added team range restrictions in ranked Classic Mode. Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.

[dull basin]

No, that's not what I meant. It displays 60-100ms even though it's most definitely much higher

[night cloak]

Ma

[orchid dawn]

The game is all about playing with friends. If you restrict teaming with our buddies. Then their is no point in playing this game anyomore.

[night cloak]

There is salina that i should receive 900 uc for rp prime

[orchid dawn]

You guys just started an event to invite friends who are not logged in for atleast 7 days. If they join on my invite and if I am at higher tier. HOW CAN I PLAY WITH THEM? @celest shadow

[celest shadow]

Oh, I understand. Feel free to report this in #old.

[celest shadow]

That is the RP Prime Plus subscription. You are currently subscribed to the Prime Plus and RP Prime subscriptions. Through Prime Plus, you can get 900 UC in total: 300 UC instantly, then 20 UC every day for 30 days (which is a total of 600 UC).

There are 2 different subscription types here and they all have different benefits:

▫️ RP Prime and RP Prime Plus
▫️ Prime and Prime Plus

This is the option where you can collect your benefits for your Prime Plus subscription.

[celest shadow]

We understand your concern and the community team is looking into it. Feel free to provide your feedback regarding the team range restrictions in #930771614059077673.

[orchid dawn]

Thanks

[near drum]

How to get m4 glacier

[celest shadow]

From the Classic Crate.

[near drum]

I open today 45 classic crate but i didn't receive

[celest shadow]

It depends on your luck.

[near drum]

Is there any trick??

Or ony specific time ?

[celest shadow]

I do not think there is any since it all depends on your luck. Feel free to ask other players in #pubg-mobile.

[calm badge]

@celest shadow
Me and my friends are facing 240+ ping issue.
We are from Asia Nepal and we play cross server Europe.
This issue was not before 1.8 update.
The ping was 140 -180 before but now 240+ and not playable.Any solution for this?

[radiant frigate]

Any changes to the 90 fps problem on iPhone 13 pro max?

[jaunty ridge]

Hello, I can’t log into my account, my phone was stolen and I don’t have access to it, I bought a new phone and I have access to mail, but I can’t enter the game because of the code to the old stolen number, please help me with this.

[celest shadow]

Please provide your feedback regarding this in #old.

[celest shadow]

Please refer to the pinned messages of #old for further information.

[storm flume]

Please contact the customer service for further assistance, @jaunty ridge. Refer to subpoint 5.4 in #faq for further information.

[rigid violet]

Hello can you help me I was given a ban for no reason and I paid a lot to get a good look @celest shadow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rigid violet.

[round spear]

???

[mild holly]

Help ! :(

I was blocked for violating the rules, but I did not violate the rules of the game, due to a poor Internet connection, a game bug occurred, I could not take weapons, I could not see the enemy and walk normally. (There is a video about this)
After five minutes of playing I was blocked. Please consider the issue.
ID: 5457799737

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mild holly.

[vague flame]

I got Amazon gift card prize but will I get the code emailed to me or the actual physical card mailed to me irl

[plush haven]

I got banned for a month
I played with several people
But I don't know who the hack is
My ID: 5187419596 Please check my account and gameplay . Thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @plush haven.

[round spear]

And in the theme mode the game keeps on disconnecting while my ping is 20 to 40 it suddenly goes above 600 and disconnect. Before it was happening I. TDM but now it's happening in the theme mode only after a 20 mb Update yesterday

[storm flume]

Please do not use languages other than English, @vale hollow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hearty palm]

why can't team up with my friend.it's bad. pubg community are you smoking Stick.My friend Europe server player and me Asian server player.But now we can't play together.my friend tier platinum 1 on his server Europe. I have also platinum 1 in my server Asia . Okay now why we can't play together.

[vale hollow]

@storm flume good night, before the last update I lost access to my account without anyone having access, it is showing that my account data has been migrated to another region, when looking to know many people are having this problem, can you help me?

[spring tendon]

i did all the download, but after i close the game and login again the system resourch pack 102/113. i even download entire resources twice. please fix it on android user. im using poco phoce x3 pro

[echo junco]

Hello, so where can I find the status posts in pubg? There people can like and comment on something? I really want to know where I can find that.

[stable mauve]

can someone confirm if this is fixed?

[night cloak]

How is this possible ... Guy is killing everyone on Vikendi map..doing prefires and all headshots.... How is he not banned? Is someone actually watching him ?? How can I get back such report back How is this possible?
No I don't have recording but shurly u have his kills recorded.

He is not pro player ... I am so frustrated... It's simply impossible.

Who is making these decisions not to ban these cheaters?!

[stable mauve]

Profile> left side "Moments"

[night cloak]

All stats hidden

[fast spire]

Id: 559049204 hello) I saw today that someone tied a twitter unknown to me (account hacking) changed my Nick for me. how to delete this twitter? Or can you delete this twit???????

[night cloak]

How is this possible ... Guy is killing everyone on Vikendi map..doing prefires and all headshots.... How is he not banned? Is someone actually watching him ?? How can I get back such report back How is this possible?
No I don't have recording but shurly u have his kills recorded.

He is not pro player ... I am so frustrated... It's simply impossible.

Who is making these decisions not to ban these cheaters?!

[fast spire]

???

[autumn hazel]

What on earth does this mean?? Why are my RP missions frozen??

[bronze idol]

Same mine is frozen too, dunno why

[echo junco]

@bronze idol @autumn hazel it’s the point limit I think

Not sure, but think so

[bronze idol]

yh but never had that before

[echo junco]

First one is (week 1 only) @autumn hazel , might be why?

[autumn hazel]

It’s been 4 weeks since I’ve contacted the in game customer service.
There hasn’t been any reply since then

[mystic garden]

There’s a bug where we can hear the other enemy’s chat and they can hear us too, when Team Chat enabled, not even All Chat. Even if we disable and enable it again or restart we still hear them. It’s really annoying.

[autumn hazel]

Ohh … thank u for the help

[echo junco]

@autumn hazel @bronze idol

Mines also frozen since I hit point limit 🙂

But you can still get RP from match drops

[fast spire]

Id: 559049204 hello) I saw today that someone tied a twitter unknown to me (account hacking) changed my Nick for me. how to delete this twitter? Or can you delete this twit??????? Server:eu network: Wi-Fi Device: iOS

[storm flume]

Please contact the customer service for further assistance, @fast spire. Refer to subpoint 5.4 in #faq for further information.

[urban jetty]

which map that has a drone I saw it on yt

[urban jetty]

can someone help me with this glitch plz?

[static sleet]

Please refrain from excessively asking the same question and cluttering the #questions channel after being answered by a moderator, @hearty palm.

Refer again to the previews answer provided to you by the moderator Piston: <#questions message>.

[hearty palm]

Are you mad. I play Asia server and my server Asia. My friend live in Europe. His server Europe. And my rank platinum 1 my friend rank also platinum 1. But we are different server player. My collect rank in Asia server not Europe server. Same my friend collect rank Europe server not Asia server. But we can't play together. Please Pubg community 🙏 solved this issue. I think you understand my compliance .

[halcyon dawn]

Dear PUBGM Team

Please, remove the tier range restriction feature, Its very stupid decision.
We can't play with our friends which was a good thing before this stupid thing
Now, we are playing with some disgusting ppl from another countries and kids, mind mismatch
REMOVE IT PLEASE
#StopPUBGMRankRestriction

[cinder steeple]

I can't play together with friends because of the new failed system

[cinder steeple]

@static sleet

[hazy stone]

Hello I need help so when I was playing the game often from time to time I can't control my recoil while aiming/ads I've checked my sensitivity and it is not the problem. Is there any way to fix this? All help is much appreciated

[cinder steeple]

@lime juniper

I am surprised by the matter of PUBG Mobile, which places the state of Pakistan and Iran among the Arab countries and among the Middle East, what is this nonsense.

[thin jewel]

hello is there any chance that old themed modes like ancient temple mad miramar and mirror world will ever come back??

[foggy grotto]

I believe so also

I agree 👍

[cyan citrus]

No information regarding this this. Please feel free to provide your feedback through#old.

[night cloak]

Can diamond play with ace ?

[rough ingot]

No according to new tier restrictions , this is no more possible 😢

[storm star]

Hello, need help
I went through Internet and everything but couldn't fix the issue and finally landed on to this discord server
Anyone here who can help me?

[coarse loom]

Where can I find the premium crates to use coupons?

[craggy gyro]

https://cdn.discordapp.com/attachments/918192802951749722/934194758874705961/RPReplay_Final1642798608.mov

why am I unable emote in lobby

it's not a glitch

it says "download to use properly"

I contacted a mod here previously regarding this and he/she said it'd get fixed in the 1.8 update and nothing happened

unable to use this emote if it isn't clear

[cyan citrus]

Thank you for the video recording again, @craggy gyro. I will forward this to the community team.

[craggy gyro]

this is on my alt and I noticed the same happening on my main account

my main account got more emotes than this account

kinda disappointing to see I'm unable to use them after purchasing them for a lot of uc

[cyan citrus]

Got it! Thank you, @craggy gyro. If you can, please mention the following details again.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[craggy gyro]

5239488576
iPhone XS Max
Wifi
Singapore

[cyan citrus]

Got it! Thank you, @craggy gyro. I will let let you if I will get more information.

[twilit arch]

@cyan citrus can we not play with people that are on different servers anymore because of that tier restriction feature?

I tried inviting my friend to play europe but we couldn't play since it said his rank in europe was too low

[cyan citrus]

Yes, @twilit arch. We recommend you to read the patch notes for more information about new changes in the ranked game mode. Also, please feel to provide your feedback about new changes in the ranked game mode through #old.

https://bit.ly/3HV9KoH

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @velvet gull.

[weak ledge]

Hello can you give me emulator role?

[sharp crater]

There is guy who cheats while being live on Facebook …can I share his link here and report him ..?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @sharp crater.

[cyan citrus]

The emulator related channels and roles have been removed.

[weak ledge]

Okay

Could i get some help with best fps solutions because ive been told many things i dont know now what is what

Ive been told that the emulator is running on CPU

[cyan citrus]

We only provide community support for mobile platform. You may visit the official website or Discord server of Gameloop for further assistance, @weak ledge.

https://www.gameloop.com/

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[cyan citrus]

Please add more details about the issue you are facing.

[keen dock]

Many people are having issues with hearing other teams during a game. This makes hearing game sounds nearly impossible

[cyan citrus]

That issue is in the process of being corrected, @keen dock. Meanwhile, please feel free to report it through #old in compliance with channel's pinned instructions.

[knotty cedar]

Is that tier not compatible system permanent?

[cyan citrus]

No information regarding this, @knotty cedar. Please feel free to provide your feedback about new changes in the ranked game mode through #old.

[knotty cedar]

Ok looks like the time has come

It's time to leave the game

Can't even play with friends.

[cyan citrus]

You may refer to the following message regarding this.

#old message

[storm flume]

Please do not use languages other than English, @fathom marlin. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fathom marlin]

How to change region turkey to Pakistan

[cyan citrus]

What is the issue you are facing when trying to change your region, @fathom marlin?

[fathom marlin]

Code not received

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance with this, @fathom marlin.

[fathom marlin]

Ok

[halcyon dawn]

Nice work pubg , cant play with friends, automatching players are no supporting no help to increase rank , you do good job pubgm for killing this game

[remote junco]

Hello, i have an issue regarding gameplay... After an update my game started lagging badly, its like frame rate drops automaticly in the middle of game(auto graphics off)
Im playing pro competitive games so its a quite big issue not being able to hit players because of lagging.
Does anyone have any solution, i tried routine repair as well as full repair of the game, tried cleaning the mobile cache and still lagging badly..
(it happens mostly when more than 2 players are at the same spot)

[cyan citrus]

Hello! Please mention your device, @remote junco.

[remote junco]

Huawei p30 pro 6gb ram

[cyan citrus]

From where did you download the game, @remote junco?

[remote junco]

Downloaded from google play, i've been playing it for 4 weeks now, and in the last update started lagging

[cyan citrus]

Got it! Thank you, @remote junco. Please try to do complete uninstall of the game. After that, go to your device settings > System & updates > Reset > Reset All Settings, tap on the same option two times to reset your device settings to default. After resetting your device settings, restart the device one time. Reinstall the game through Google Play and see if it will make any difference.

[unique coyote]

Device: IPhone XR
Region: Europa
Country: Moldova
ID: 594329933
Network: WiFi
hello, I need help, I live in moldova, near ukraine, I have good internet 5g, in classic mode I have ping 20-30, when I go to scrims, ping 100+ what could be the reason, server europe. literally 2 weeks ago, the ping was 60-70, at the moment it’s 100+ on the scrims, the server host is in Russia, what could be the reason

@cyan citrus

[cyan citrus]

In-game latency is not something we can help with, @unique coyote. That depends on your internet connection and the servers you are connected to in the game. You may provide your feedback about the issue through #old in compliance with channel's pinned instructions or contact customer service in-game for further assistance.

[unique coyote]

I already wrote to the feedback channel, no one answered me anything, and did not help, I wrote that before that my ping on scrims was more stable. I'm fine with the Internet, everything is fine with the provider too. you have some problems with the game, I can’t have such a disconnect if the host is in Russia. I have been sending feedback for two weeks, no answer

[cyan citrus]

Again, not something we can help with through the community, @unique coyote. As mentioned earlier, you may try to contact the customer service in-game for further assistance.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @indigo musk. Remember to read through #faq before asking questions in the support channels.

[indigo musk]

@cyan citrus hello i hope you are doing fine ? Do you know if charging my phone while playing causes frame drop ?

and do you recommend charging phone while playing even if it is at 100%

?

[cyan citrus]

Playing the game when phone is on charge may cause some issues. @indigo musk. I would recommend you to not play the game while your phone is on charge.

[indigo musk]

Oh ok thank you a lot and have a nice day 🤩

[cyan citrus]

You are most welcome, @indigo musk. You too have a great day!

[unique coyote]

Thank you for your cooperation. Our backyard system will upload the data to development team for further analyzing.

Due to lagging could cause by many factors, such as local network, ISP, mobile data, Wi-Fi device and location of the server. therefore we would require some time to analyze the reason in order to optimize. We apologize for any inconvenience caused.

The following methods are providing some regular resolutions trying to solve delay issue, hopefully it helps:

1. Select the map which is located at the bottom of [Start], look for matchmaking settings. Select the server with the lowest ping to continue to play the game.
2. Switching network connection(4G vs Wi-Fi), or move to other places with a better network connection. (Please don't play the game in dangerous areas such as many vehicles moving around or construction sites)
3. Click [Repair] at login interface and select [Routine Rapair].

Thank you for supporting PUBGM, hope you enjoy the game.

this is what support answered me, from what they wrote, everything is fine with me

[cyan citrus]

Your concern is totally comprehensible. Unfortunately, as I have mentioned earlier, this is not something we can help with, @unique coyote. As we only provide community support through this platform, we will not be help players with such technical issues. Such issues should always be redirected to the customer service as mentioned earlier. As you have already been answered, please avoid repeating the same question.

[unique coyote]

ok, no problem, is there a chance it will be fixed?

[cyan citrus]

We are not the one to fix it either, @unique coyote. Again, we are not customer service to answer such questions.

[fringe geyser]

It would be awesome if the game added an option to hide specific account form our popularity's top fan list

[drowsy anchor]

Hey any mod here ??

[velvet kernel]

My game graphics r looking a bit grainy, is there something wrong with my phone?

[cyan citrus]

Hello! How can we help you?

[drowsy anchor]

Bgmi Creators getting strike by tencent why?

[cyan citrus]

If you block a player, that will be automatically remove them from your popularity list.

[cyan citrus]

Please refer to the following announcement for more information.

#news message

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @velvet kernel.

[fringe geyser]

Is it possible to block a player without adding them

[cyan citrus]

Not at the moment, @fringe geyser. Feel free to provide your feedback about that through #old.

[drowsy anchor]

@cyan citrus bro can tell which type of video got strike ?

[cyan citrus]

Any video that violates the terms of service of the game, @drowsy anchor.

https://www.pubgmobile.com/terms.html

[celest shadow]

You can try enabling anti-aliasing from the Graphics settings.

[velvet kernel]

ohh, thanks. do i have to set it on 2x or 4x?

[celest shadow]

2x should be just fine, but if your device can handle more, then 4x is the best option.

[velvet kernel]

oh, thanks

[night cloak]

Hello, I was banned and I didn't use any hack or anything like that can you help me? Thank you very much!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[drowsy anchor]

@cyan citrus Bro if someone get strike by tencent without any reason their is any way to Remove it

[cyan citrus]

They can appeal the strike through #copyright channel one time, @drowsy anchor. However, be reminded that content will not be restored if it was removed for violating the terms of service of the game.

[night cloak]

Why are my kills not counted?

[drowsy anchor]

Okay thanks sir

[night cloak]

<@&481161015728406538>

[cyan citrus]

You are welcome.

[cyan citrus]

Please change your game language to English and share another screenshot. Also, please be advised to not mention the moderator role unless there is an exigency or emergency related to this Discord server.

[night cloak]

Ok, sorry

İts here

[cyan citrus]

Please share a screenshot of your in-game Basic settings, @night cloak.

[night cloak]

I dont understand

What is basic settings?

[cyan citrus]

Your in-game settings, @night cloak.

[cyan citrus]

Did you change your region recently, @night cloak?

[urban jetty]

how do I get permission to send photos

?

[night cloak]

They need to remove cheaters asap ... This game is simply impossible to play anymore. There are more cheaters in lobby than normal players.
Bots + players = maybe 20%

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cyan citrus]

You can share the content related to PUBG MOBILE through #media.

[urban jetty]

ok thx

[night cloak]

I did report and this is what I got

Nothing

[night cloak]

Please do your work and u get paid for. If we can pay for UC u can pay attention to cheaters and ban them

[cyan citrus]

I have already replied to you briefly here, @night cloak.

[night cloak]

Quendi .... I get it ... But that's not good enough for us daily players. We loose points and ranking because of that.
Our satisfaction drops every day.
We canot deliver message to higher management. I mean we could over LinkedIn but we don't wanna escalate on that level.

[cyan citrus]

We are not the security team, neither we are affiliated with the customer service, @night cloak. We only provide community support through this platform. You may refer to my this response again and please avoid repeating the same question here.

[night cloak]

I understand that u are not, but u have higher voice than us. That's all I am saying. Maybe.

[cyan citrus]

You are more than free to provide your feedback, but that should be done through #old channel. The community team will go through all the messages in that channel from time to time. This channel is only meant for community support, @night cloak.

[steep pine]

i need some help

[cyan citrus]

Hello! How can we help you, @steep pine?

[steep pine]

Hey

I what know reason

[cyan citrus]

Please avoid using inappropriate language in both text and voice channels to avoid such penalties, @steep pine. If you believe your mute was unfair, please feel free to contact the customer service in-game for further assistance.

[jaunty ridge]

the code has not come to the phone for the third day, help untie the number from pubg

[steep pine]

He does not got mute

[cyan citrus]

You can report such players directly through in-game report feature for World Chat, @steep pine.

[steep pine]

@cyan citrus i report several times but nothing happened well you try on yourself also it work send me the mail screenshot

[pale hawk]

https://youtu.be/Q-yIqAJFiPQ take action this youtube scammer @lime juniper @polar marsh

[steep pine]

@pale hawk go in bgmi dicord this pubg mobile not bgmi

[jaunty ridge]

the code has not come to the phone for the third day, help untie the number from pubg

[pale hawk]

BGMI official not helping indian community sending pubg discord

[steep pine]

You come on wrong address asking help go on bgmi discord pubg have no relationship with bgmi @pale hawk

[ember iris]

Any help regarding cheerpark? I have asked before. I did in feedback as well. Even after update there is no fix. I cant join any of my friends cheerpark who are in different region.

[night cloak]

when released Metro rouale?

[cedar spire]

Guys my account got scammed, hacked and migrated to BGMI. Please is there anyway i can get it back to global? Ive secured all the logins. Please help me.

[cyan citrus]

Once your account is migrated to another version, you will not be able to use the same account in global version of PUBG MOBILE, @cedar spire. For further assistance with this, you can try to contact the customer service in-game.

[cyan citrus]

From January 24, 02:00 (UTC +0) - March 15, 23:59 (UTC +0).

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @pale hawk.

[cedar spire]

💔

[jaunty ridge]

how to enter 8 digit code on ios

[night cloak]

Yep let's play game, buy UC and report cheaters, find and report glitches , find thing for u so u can fix it ...
What else can we do for u for free?

Oh yeah let's write emails that we rarely get response...

Shall we start developing for u? We don't need salary ... All we want is to play game that we love. That's all we ask.

And I think u as community managers should be on our side.

But I get it. Your roll is to guide people where to seek help and that's it.

I will still play the game but will never write anything on support and feedback. Don't worry.
.ps. if u watch TikTok yt etc people are realized and showing the cheaters and what they do to the game...

Luckily u still have kids who believe this game is dope and admire to wrong cheating YouTubers and teammates.

But he'll u are big corporation and we are small people....
Br

[open mountain]

I have a problem with my personal pubg account

[cyan citrus]

Please add more details about the issue you are facing, @open mountain.

[jaunty ridge]

how to enter 8 digit code on ios

[open mountain]

My account has been banned for ten years for no reason for violating the rules

[polar marsh]

Please refer to the private message from @polar marsh for further information, @open mountain.

[vagrant holly]

Top 3% means 3000 or 30,000?

[vagrant holly]

@cyan citrus

@celest shadow

[queen maple]

Hi, on new update can't select one language !? i change the 2 language to empty but when i start match, it search on 2 language!

[queen maple]

30.000

[urban jetty]

can some 1 tell me what is this?

@cyan citrus

[queen maple]

internet problem

[urban jetty]

I didn't even have high ping

[urban jetty]

look at my ping

it's not high

[queen maple]

yeah it happens sometime, just restart the enter match again,

[urban jetty]

I was playing in war when the match end I was still in mid air.

new glitch

[queen maple]

maybe,

[urban jetty]

fixing it would be waste of time

[queen maple]

any1 who answer, tag me *

[urban jetty]

I unexpectedly stop moving while parachuting in war

@queen maple

[old turret]

Hello, Someone Hacked My Account And Is Continuously Logging From Facebook And Twitter But I only have the access from email only, the hacker somehow got access of phone number too, i tried contacting support but i requested them to unlink phone number but now the hacker is able to login from facebook and twitter too, help @polar marsh @cyan citrus

[strong cove]

I have bug (error) in season tiers..I never play tpp squad in this season ...But its showing that..platinum II
3067 points

Is this bug or what

Kindly reply me as soon as possible

[polar bear]

Help I want to know why my 90fps lagging

[cyan citrus]

Are you using an iPhone device, @polar bear?

[polar bear]

Yes?

[cyan citrus]

Which one, @polar bear?

[polar bear]

iPhone 13pro

[strong cove]

@cyan citrus answer me

Please

[cyan citrus]

This is a known issue, @polar bear. It will be fixed in the next major update of the game. Please refer to the following messages for more information.

#old message
#old message

[polar bear]

Huh?

[strong cove]

@cyan citrus

[old turret]

@cyan citrus

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @old turret.

[cyan citrus]

Please share a screenshot of the Basic Info for your profile.

[old turret]

ah alr :/

[polar marsh]

Please refer to the private message from @polar marsh for further information, @maiden cipher.

[strong cove]

@cyan citrus

[cyan citrus]

Can you also share a screenshot of your in-game Basic settings, @strong cove?

[strong cove]

In game basic settings means? @cyan citrus

[cyan citrus]

Here.

[strong cove]

@cyan citrus

[inland zenith]

And what the f..

the fight has begun

[cyan citrus]

This seems like a visual bug, @strong cove. Please feel free to report the issue through #old in compliance with channel's pinned instructions, @strong cove.

[inland zenith]

But "SERVER IS NOT RESPONDING"

I restarted the game, my character is alive

BUT I'M NOT ALLOWED TO RETURN TO THE FIGHT

Also a damn glitch with cases

[cyan citrus]

Could you please elaborate and be more precise about the issue you are facing, @inland zenith? A video recording would be very helpful.

[inland zenith]

I clicked don't skip animation

Black screen

There is a skip button

But she DOESN'T WORK

This black screen is impossible to miss

Game restart only

[cyan citrus]

I'm unable to understand you, @inland zenith. Please share a video recording of the issue you are facing.

[inland zenith]

How do I record you if I no longer have the "SERVER NOT RESPONDING" error?

Do you want me to videotape me standing in the lobby while my comrades are playing?

[strong cove]

In channel pinned instructions means

How to do that?

[inland zenith]

And here is the most interesting

No matter how much I try, a recording error occurs during a black screen

Recording just breaks when I open the case

It's impossible to write it down.

But now, because of your bug, I'm sitting in the lobby with a negative rank

[cyan citrus]

You need to send details about the issue you are facing and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video

[strong cove]

Thank you so much

I reported this issue in #old sectiob

[cyan citrus]

You are most welcome, @strong cove.

[inland zenith]

@cyan citrus

And do you know what the problem is?

when opening a classic drawer, the skip button DOES NOT WORK

And after the sound of the animation there is nothing

Just further black background

which cannot be removed

[cyan citrus]

From where did you download the game, @inland zenith?

[inland zenith]

Play market, of course

[cyan citrus]

What is your device, @inland zenith?

[inland zenith]

Xiaomi redmi note prime 5a

I write you critical bug reports almost every day.

[cyan citrus]

Got it! Thank you. Please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time, @inland zenith.

[inland zenith]

And yet, the bug with the flight is not a single one. He repeated.

[cyan citrus]

You can always report such issues through #old in compliance with channel's pinned instructions, @inland zenith.

[inland zenith]

All the players can see me floating in the air

[indigo dawn]

Hello

@lime juniper hello i think someone is cheating on the weekly matches

[ionic slate]

whats this

717mb

[cyan citrus]

Those are recommended resource pack that you will need to download before you can enter the game, @ionic slate.

[indigo dawn]

I have the replay death of the cheater

Do i post here?

[night cloak]

I changed the server by mistake

[ionic slate]

i played without those before, are you sure

New thing?

[cyan citrus]

I'm sure, @ionic slate. You will need to download them when you install the game for the first time.

[indigo dawn]

Had you played before? Or did you just come playing again

[ionic slate]

played before

[indigo dawn]

If you just came back then its the update

[willow locust]

I changed the server from the Middle East to Europe by mistake 40 days ago, but in the last update I can no longer play with a layer lower than my rating or higher, and my rating on the Middle East server is much lower than the rating of my friends, so I cannot play with them because my server It is European and my poor rating is on the Middle East server. I want to allow changing the server in order to return the server to the Middle East and raise my rating in it so that I can continue playing with my friends
ID: 5226551851
EMIL: [e-mail]

[indigo dawn]

Piston can you help

[celest shadow]

What is their username or numeric user identification?

[indigo dawn]

I think someone is cheating

[indigo dawn]

I have the clip how they killed me

[celest shadow]

Please send it here.

[ionic slate]

oh, i played today, had those already i guess but i dont mind downloading them again probably was deleted because i did a "fix apps" through boot menu

[cyan citrus]

Unfortunately, you will need to wait for the cool-down to be over. You cannot change your server before that.

[indigo dawn]

@celest shadow

It was not even 3 minutes of landing

No recoil 6x akm,m4

Backpack level 3

And headshots

[celest shadow]

This player is @spark obsidian. Feel free to talk this out with him in #pubg-mobile.

[indigo dawn]

I mean is it cheating or?

[celest shadow]

It does not look like he is cheating.

[spark obsidian]

I got screen recording want?

[indigo dawn]

No recoil on 6x like damn

[celest shadow]

You may send this to him in #pubg-mobile.

[indigo dawn]

No its okay

I just wanted to check

👍

[inland zenith]

Is it a sign of cheating that the player continuously looks only at the ground during the game?

He looks at the floor until other players appear in the affected area

Right after he runs out and starts shooting at them.

We were driving at full speed in the car, but he single-handedly closed us out of 6x with a 100% hit in the head to each

But of course I couldn't record a game replay because the game is blocking my recorder

[cyan citrus]

If you have a doubt that the player was cheating, you can report him through the in-game report feature, @inland zenith.

[surreal ermine]

When I log in through the following link, I get this message, please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @surreal ermine.

[night cloak]

Screenrecorder-2022-01-22-14-53-58-151 (1).mp4

[earnest crow]

hello, my little brother accidentally changed my server, now i have a bad connection and i can't play. is it possible to change the server somehow?

[night cloak]

I was the last guy and I dropped like a fly... So ... Here is the clip.... Let's see if he will get banned. Tnx

[earnest crow]

hello, my little brother accidentally changed my server, now i have a bad connection and i can't play. is it possible to change the server somehow?

[night cloak]

How to report hackers I have video

[keen dock]

Why do my RP missions say “frozen?”

[earnest crow]

please help me

[simple roost]

You have reached max amount of rp points in a week

[keen dock]

What? I saw someone with 22k RP

[simple roost]

Idk it's a new thing maybe

[night cloak]

Why didn't i got the achievment?? For 50 likes received?

Hello, my tier is before the crown and my friends are platinum why they cannot play with me?

[cyan citrus]

We recommend you to read the patch notes for more information about new changes in the ranked game mode. Also, please feel to provide your feedback about new changes in the ranked game mode through #old, @night cloak.

https://bit.ly/3HV9KoH

[night cloak]

You mean my friends all of them need to become diamodn to play with me?

Sad life.

If I am diamond, I can play with anybody is higher then me?

???

[fierce ore]

If you're in Diamond, you can only play with Crown or Platinum players 😢

[night cloak]

Not right.

My friends are platinum IV and I cannot play with them

[fierce ore]

Oh

I didn't know that

[night cloak]

Why moderators not replying, help me boys.

[fierce ore]

But I do know that you can't play with Ace players

If you're in Diamond

[night cloak]

@cyan citrus

@neon patio

[cyan citrus]

This is not something we can help with, @night cloak. As mentioned earlier, feel free to provide your feedback about new changes in the ranked game mode through #old.

[fervent aurora]

Im watching lvl81 account play with hacker live on TikTok how to report it live right now (i have the id) ?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @fervent aurora.

[echo junco]

rn im recording teamers in a solo match,

where can i send it imma get there kids banned

[celest shadow]

You can report teamers through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search.

[echo junco]

but how can pubg mobile see that they teaming?

when i got it on video, i need to send video cuz pubg gonna say "they havent been found teaming blah blah blah"

if pubg mobile says they havent found them teaming, imma be pissed

[celest shadow]

They can review each player's match data and replays.

[echo junco]

good, hope they really do, this is disgusting, i had 16 kills, 2 left and they was teaming

[celest shadow]

Sorry to read that you experienced this. If you have reported them in-game, you will receive in-game notifications when they are punished.

[echo junco]

Now my hopes is that pubg mobile's security thing isn't this stupid, but thanks for helping me out once again brodie! @celest shadow

[torpid frost]

@celest shadow Hii bro I need help I went to change my server in pubg mobile so can you help me plzzz

[polar marsh]

Please refer to the private message from @polar marsh for further information, @knotty jolt.

[frosty meadow]

Hi bro I want to change my region

Suddnely i can’t see my region opetion

Help me pleazzz

[celest shadow]

Hello, you can change your server from the basic settings.

[storm flume]

Please contact the customer service for further assistance, @frosty meadow. Refer to subpoint 5.4 in #faq for further information.

[valid plank]

So I am trying to get these rewards, I won 2 classic game modes and didn’t even get the first reward. What am I doing wrong? Help please

[frosty meadow]

I talk on customer service but it’s not working

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quasi forge.

[modest blade]

i want to unlink Hacked email in my pubg Account

[frosty meadow]

Sir plzzz replay

[valid plank]

@neon patio sorry for ping

Here’s proof I did win the games

[night cloak]

Hello.There is a issue with iphone 13 pro and pro max .when we are using 90fps game is laggy and chop not smooth as usual .But when we start screen recording then the issue is fixed .Please if its a bug fix this issue.

@celest shadow @lime juniper

[fickle light]

I played randomly with cheaters, and I didn't find out that they were cheaters, and I got a one week ban. It's unfair.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fickle light.

[valid plank]

@static sleet need help receiving my reward please

[static sleet]

What rewards in particular are you having difficulties to receive, @valid plank?

[celest shadow]

Please refer to this pinned message in #old for further information:

[valid plank]

Well the no way home rewards that I get for placing top 10 a certain amount of times

[celest shadow]

Please make sure that you play the correct game mode.

[valid plank]

I’m playing classic. I showed you proof I did

I played unranked classic

[celest shadow]

You need to play the themed game mode in order for it to count.

[mossy falcon]

The customer service doesn’t respond to me 4days ago what should i do?, how i can close the conversation and start a new one?

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[valid plank]

Ok Thanks. I’m stupid

[mossy falcon]

How i can close the conversation and start a new one?

[golden escarp]

Please, I have a problem

[ionic slate]

Is this on purpose ?

I dont wanna end up reporting a feature as a bug

@static sleet

[quiet mirage]

how do i change my loadout for playing arena when i am not the team leader?

[static sleet]

This might be a visual error. Try restarting the game.

[static sleet]

Request to be given the leader role or leave the team and rejoin after adjusting your loadout to weapons of your choice.

[ionic slate]

this was there in 1.7 too and maybe even before, friends have it too, im gonna report it in #930771614059077673

[static sleet]

You may report it there, @ionic slate.

[ionic slate]

I just did ✅ , it happens only when u look while up climbing through a window btw

[valid plank]

Should it really be taking 10 or so minutes to find a game for the Spider-Man event

[ionic slate]

On emulator?

[valid plank]

I’m on iPad

Oop

Nvm it loaded

lol

[valid tide]

hello, im in diamond now but my kills are still not showing, and im not in a guest account either why is it like this

[cyan pumice]

@static sleet sir in the event of first anniversary celebration of server in Pakistan will the picture will reset every day or its for one time??

[wicked vessel]

is this a bug? losing song after winning a game and winning theme after mvp screen

[vague flame]

I add email and address? So imma get the code emailed to me or sent to my address <@&481161015728406538>

[queen maple]

Hi, on new update can't select one language !? i change the 2 language to empty but when i start match, it search on 2 language!

[civic moat]

Bro is 24th January the date for metro just for pubgm or for bgmi too

[celest shadow]

You have to change it from the map selection menu before joining a team.

[celest shadow]

Please keep playing matches in Diamond tier or higher.

[celest shadow]

Please join your respective regional community for further assistance with regional events. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[winged palm]

how to chnage 3rd link

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @wicked vessel. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Select the question mark ("?") to read the event rules.

[celest shadow]

This is a bug. Please submit a report in #old in compliance with the channel's pinned instructions. A video recording in this case will be helpful.

[celest shadow]

You cannot change your linked e-mail address or phone number at the moment.

[wicked crag]

I cant change my region

I need help please

[shy kite]

I keep hearing other people in the game that are not in my squad and you can't mute them. Really bad glitch. Happened a couple of times now

[frosty meadow]

Check her plzzz sir

Sir he don’t no Iam here but he killed me

Plzz cheak sir

[lean cloak]

@celest shadow Hello, may i knw please why Link Mobile Number not showing on my settings basic?

[tropic hearth]

Everytime i spawn i dont get the weapon i purchased in the shop...how come?
What am i doing wrong?

[dense dock]

the weapon skin should be legendary and above.

[tropic hearth]

I only can do this when i have the Royal Pass? Becos im a free player atm

[cyan citrus]

hey, i used to log into my account using discord, but after updating the game the option to do that is gone

dont have it linked to anything else

[wicked crag]

5364694241
This person is hacker please ban this person

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @shy kite. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @frosty meadow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please contact the customer service for further assistance, @lean cloak. Refer to subpoint 5.4 in #faq for further information.

[frosty meadow]

I already report

[celest shadow]

Did you mean when you enter a match?

[celest shadow]

Please try downloading the game from https://pubgmobile.live/apk.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @wicked crag. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[wicked crag]

I tried but no respond

He is using contineusly hacking

He is using 6x in machine gun

[tropic hearth]

Yes. I have a purchased gun on my startscreen. But when i eventually spawn when the match starts...i dont have a weapon anymore?
And how come some players have fancy sniperguns? Do i need that Royal Pass to get those benefits?

[celest shadow]

Your weapon finish must be Legendary (pink). You can also bring any upgradeable weapons to the spawn island.

[tropic hearth]

Do I need the Royal Pass for this?

[celest shadow]

You could get one from the Royale Pass. The main point is that the weapon must have a Legendary finish or be an upgradeable weapon.

You can also get one from the crates.

[tropic hearth]

And how do i see that? When a weapon is legendary or upgradable?

They are available in the shop?

[celest shadow]

Pink represents Legendary and upgradeable weapons has this symbol:

[tropic hearth]

Ohh owkee... cool

Are there also Sniper Rifles available?

[celest shadow]

Yes.

[tropic hearth]

Ok. Sweet.. then i need to look out for those type of weapons.

Thx Piston. Well explained bro

[cyan citrus]

thanks a lot, it worked

[odd hare]

Is this real that I won a one plus 9 and a Amazon gift card

[celest shadow]

Yes. Please fill in your contact information located at the bottom-right. We also recommend reading the event rules if you have not (select the ? option at the top-left).

[odd hare]

Am I gona get a email when it’s going to come

[celest shadow]

Please read the event rules.

[odd hare]

Ok thx

And sry for asking but why fpp button not showing in match

[shrewd solar]

Anyine here?

[celest shadow]

Please make sure you have this option enabled. It is located in Settings > Controls > Advanced Controls.

[celest shadow]

How can we help you?

[shrewd solar]

My guest account got banned. how can I reset that?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shrewd solar.

[sage topaz]

How to get information for europe 🇪🇺 tournaments officially conducted by pubg and how to register

[echo junco]

So I want to post a video in #media of a montage i did, the montage uses 1 bad word, can i upload it or not?

I mean it's only in the song.

[odd hare]

When will the city title will come to usa religion

@neon patio

[long kettle]

Yo how can i disable highlights?

[tropic hearth]

Piston... what are the purple weapons for?

[safe salmon]

Can someone help me here please ? something related to popularity

[valid jewel]

I’ve played like 10 games with my friend and the synergy has been stuck at 97

[sharp crater]

Have you seen the ratings of PUBG on App Store go down this week..?
If not, please take a look and see what everyone is saying.
Tier restriction alone is going to bring this thing down

[valid jewel]

Lmao ya for real I agree, this new update is making everyone angry
Wouldn’t be surprised seeing pubgs rating go down hill

Bro what in the new update max synergy points you can get with a friend is 35?? Tf?

[night cloak]

How long does it take to support 90 frames for any phone?

[mild pond]

any mod here

[woven bison]

Ineed help

[solid ocean]

Sir pubg mobile Pakistan management is courrupt, we got a event "ok server aniversary" in which we can radeem iphone and other prizes, After completion of all missions max point can be achieved 230 and only 2 missions remain "login 3 days " and 5 days then we get more points but iPhone can be radeemed with 250 points, before the 5:00am Pakistan time no one can complete the login and get enough points but the iphone has already been radeemed, how it's possible, it's because pubg Pakistan is courrupt they grabed all rewards and real player won't get anything 😡😡😡

[devout quartz]

Hi Error, sorry, this list is updated with each version?

[night cloak]

I changed my flag and region but it doesn't

[stable kraken]

if i want to remove email linked in my account ? how?

[devout quartz]

It is not possible

[mortal apex]

The features are not available yet, as they are in beta phase.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @woven bison. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I need your help

[night cloak]

.

[stable kraken]

my old email is hacked?

[midnight spire]

Whats happening in Pakistan kindly take action against this corrupt management they give timer and after that they shows this...kindly take action against this corrupt Pakistan's management we are w8ing for your response @polar marsh

We want clean community not this type of corrupt kindly make this event clear and clean @polar marsh

[rugged panther]

why does it say my challenge for the rp is frozen ?

[forest sail]

can i still play with a gold tier player even though i'm in diamond tier?

[sharp violet]

@neon patio Hi, I just want to know where can I register for PMECT 2022, I searched alot but didnt find anyway.

Can you please inform me the way

[odd hare]

Why it’s green ms

[honest flare]

@neon patio

[brave bolt]

Hey Pubg Mobile Hi Tencent Team I would like to put an unban request about my Pubgm account which has been recently banned for no reason. Please check the account once again manually and kindly unban as soon as possible. Profile ID: 5164141410 .I put all of my savings to get mythic stuffs and royal pass ... please help me getting it.... please....

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brave bolt.

[median vale]

I am not able to open pmgc treasure box. I have already opened once and chosen one of three rewards but now I am not able to open the treasure box. It is not greyed out and I have enough tokens.

[vague breach]

Hello i use to have a pubg on my google account and then i deleted my google account and forgot about my pubg and i cant get on my pubg account without my google account and is it possible to get it back?

[green sable]

@neon patio

Hey

My pubg account is scammed by a friend of my mine and he linked his 3rd email and number. I only had the primary links (Facebook And Twitter) but now he enabled verification to login.

Now I have no access to my account

If u can help me it would be grateful

@lime juniper

[sturdy token]

My account took it as an injustice. Some support can help me 😢

حسابي اخد بان ظلم ممكن حد من الدعم يساعدني😢

[storm flume]

Please do not use languages other than English, @sturdy token. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sturdy token]

Can you help me, my account got banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sturdy token.

[inner citrus]

Give me uc

[wispy crow]

What are the Requirements for The Top Highlights New features

What is the purpose of these apkS

[oak karma]

No option to redeem

[wispy crow]

@lime juniper can You tell us what are the requirements to enable pro highlight Features