questions

[night cloak]

Can you help me too please ?

[night cloak]

Bots not here

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[tepid patio]

career result.now showing can help mee

[night cloak]

Ok but still its PUBG issue

[cyan citrus]

This is not PUBG MOBILE, @night cloak. You may try to contact the customer service of your relevant game for further assistance.

[night cloak]

I wish they reply soon

[tepid patio]

why am i getting ignored?

heres 100 % proof from my other brother account

566583794 my id

[vivid inlet]

Hi hi

Anyone knows why can't I use extreme frame rate ?

[cyan citrus]

Sadly, I do not quite understand your issue here. Are you saying that your matches are not being counted towards your career results?

[tepid patio]

yed

yes

its not counted

[vivid inlet]

I think I'll wait my turn :D

[digital dragon]

I can't play spiderman mode

Plx help me

How to play

[night cloak]

Hello ; My name is Ziyad, I have a problem with my account, I was banned for seven days without reason, and I play gymnasium, and my account is not on it in languages, except for 15 days and above, and my account was not opened even because
Please help me because it was banned for no reason
Account ID: 5575271243

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[ivory ice]

Why erangle-spiderman doesnt work after 5mg in game update??

[digital dragon]

Same pinch bro my also not working

See

[ivory ice]

Yea new bug

[digital dragon]

But I want to play that mode

[ivory ice]

Play livik until thay fix

[digital dragon]

Nope

[vivid inlet]

Guys why my game doesn't have extreme frames :(

Im running an 724g Snapdragon

Maybe that's the probleme ?

732g sorry

[cyan citrus]

The option may not be available for your device. It is either because your device is not powerful enough to support the desired Frame Rate option or the game has not yet been optimized for your device, @vivid inlet. Please feel free to provide your feedback about that through #old in compliance with channel's pinned instructions.

[tepid patio]

what about my problem ? can it be fixes?

[cyan citrus]

Please try to do a Routine Repair of the game from login menu or reinstall the game one time and see if it will make any difference, @tepid patio.

[tepid patio]

okay

[river goblet]

HOW MANY POINTS WE NEED TO GO FOR CONQ IN SQUAD C2S4

HOW MANY POINTS WE NEED TO GO FOR CONQ IN SQUAD C2S4

<@&481161015728406538>

[night cloak]

it depends

[ivory ice]

why erangle spiderman doesnt start ?

[river goblet]

in a week can we go

[river goblet]

in a week can we go

[urban cairn]

Wtf , you have to wait 6s to skirt the spiderman things🤡

[river goblet]

now im in diamond1

[night cloak]

Which server are you playing?

[river goblet]

bgmi

[night cloak]

India?

[river goblet]

yes

[rough ingot]

Go put a feedback in #old they might change it if many people give same feedback 🥲 🙂

[night cloak]

If you don't take too long, by the time you reach ace, you will already be conqueror

[tepid patio]

it didnt work still .

[night cloak]

But if it gets longer, the conqueror may be in Ace Master or Dominator.

[cyan citrus]

You may report the issue through #old in compliance with channel's pinned instructions or contact customer service in-game for further assistance.

[tepid patio]

okay

[cyan citrus]

Please try to delete the Theme Gameplay one time, re-download and see if it will make any difference.

[ivory ice]

it worked thanks

[cyan citrus]

You are most welcome, @ivory ice.

[cyan citrus]

This will be different for all the servers and would change over time. We will not be help you much with this much. You can check the rankings of your server by tapping on arrow icon on bottom-right and select Rank.

Please be advised to not mention the moderator role unless there is exigency or emergency related to this Discord server.

[night cloak]

Hello

[cyan citrus]

Hello! How can we help you, @night cloak?

[night cloak]

Where I can report a illegal seller of UCs?

Because there is an instagram page where they sell ucs.

[cyan citrus]

You can report online PUBG MOBILE cheating content through the following link, @night cloak.

https://bit.ly/3soBavK

[night cloak]

Okay thank you

I just want to support the community

[late coral]

@cyan citrus

any admin here?

i don’t understand this why?

[cyan citrus]

You are most welcome, and your help is much appreciated!

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[late coral]

You can’t help me?

[cyan citrus]

We cannot through the community, @late coral.

[late coral]

✅

@cyan citrus but they can’t help me

[cyan citrus]

We will not be able to help you with this in any way, @late coral. Also, it is possible that you are suspended from playing All-Talent Championship. Accounts that have history of cheating or accounts that were suspended before will not be able to participate in All-Talent Championship.

[forest arrow]

@cyan citrus hi Do you know why some of the matches you win, it doesn't count in ur history??

[cyan citrus]

You may report the issue through #old in compliance with channel's pinned instructions, @forest arrow.

[glass bane]

My graphic blacks out when I play erangle

plz tell me @cyan citrus

[cyan citrus]

We only provide community support for mobile platform, @glass bane. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/

[glass bane]

Should I download it?

[midnight pecan]

@eager stratus why did they mess up the spider web?

[glass bane]

Tnx

[cyan citrus]

Could you please elaborate?

[midnight pecan]

@cyan citrus now it takes 6 seconds to use the spider web

Before it did not have a timer

[late coral]

Can I play with this Acc PMCO ?

[cyan citrus]

That should be intentional. Feel free to provide your feedback about any changes through #old.

[onyx cairn]

No, you can't.

[late coral]

why bro i don’t know with this acc and I don’t know why Iam BAN

[median vale]

I am not able to play spider man mode, it says map not download but can livik spiderman mode, Miramar normal,
Region: South Asia

[coarse loom]

Seems like I'm not the only one I was just about to ask about that too

[leaden folio]

@eager stratus

[cyan citrus]

Please mention your in-game numeric user identification.

[coarse loom]

Ingame ID: 51307709925

[cyan citrus]

Got it! Thank you. Please try to delete the Theme Gameplay, download it again and see if it will make any difference, @coarse loom.

[glass bane]

And the thing is, when I start a match, the
match server didnot respond please try again plz tell me this problem

[cyan citrus]

As mentioned earlier, we provide community support for mobile platform, @glass bane. Also, this might be an issue with your internet connection.

[glass bane]

ok

[coarse loom]

I don't know how but somehow it fixed itself when I returned

[cyan citrus]

Got it! Feel free to apply the fix above if it happens again, @coarse loom.

[orchid bobcat]

Hello I have a problem

I have the spiderman mode downloaded

But the game tells me that I need to download it

[cyan citrus]

Please include your in-game numeric user identification, @orchid bobcat.

[orchid bobcat]

5645460329

[coarse loom]

@orchid bobcat just restart the game till it works idk how but it got fixed for me just now since Everytime I switch between discord and pubg it restarts when I'm in lobby

[wicked sage]

Hello i just download the game and have this bug

[orchid bobcat]

Alright

[orchid bobcat]

I restarted my WiFi and it worked

[wicked sage]

@cyan citrus sorry for mentioning but do u know anything about error

[fast thistle]

I jumped more than 5 times , in every locations in this mission but still incomplete

[red pollen]

Auto clicker at its finest😂

[west vapor]

Oof, sorry to see that.

For compromised accounts, please contact customer support of your social media account and customer service in-game for further assistance, @red pollen

[west vapor]

Please try to do a Routine Repair of the game from login menu or reinstall the game one time and see if it will make any difference, @wicked sage

[sturdy escarp]

I have everything downloaded

And i cant start the game

When im alone i cant start too

[winter locust]

Having a jump problem when near a window

[cyan citrus]

Please include your in-game numeric user identification.

[west vapor]

Seems like you used an unofficial channel to buy UC.
Please note that only in-game purchases and midasbuy are the ONLY valid and official ways to purchase UC.
Using unofficial channels can result to penalties or/and suspension of your account

[west vapor]

Hi @winter locust can you elaborate on your issue?

[wicked sage]

I just download it when i open this error happens so idk how to repair

[west vapor]

Try to delete PUBG MOBILE and then reinstall it again. Let me know if this helps

[winter locust]

@west vaporCharacter wont jump when im near a window,, but in open i am able to jump

[west vapor]

Do you have climb and jump button separated?

[winter locust]

yes

auto jump is anabled too

[arctic island]

Sound problems full lobby check

[floral spindle]

When does it stop tier matching, this is ridiculous, i havent played a single classic solo match and it keeps going up.

[wicked vessel]

That’s internet’s issue

that happens w me when my ping is high

[winter locust]

my internet is stable, 50ping

[west vapor]

I had a similar issue before. What helped is to disable separated buttons and save . And then try and then enable separate buttons again.

[barren turret]

I have audio bug right now in the game cant hear anything bc of other ppl,maybe someone knows how to fix it?

[west vapor]

Can you elaborate on your issue?

[wicked sage]

I uninstalled game and reinstalled it same bug

[west vapor]

Hi @floral spindle
Keep an eye on #old. Error and the Developers noticed the feedback and will look into it. Please be patient for an update and/or feedback.

[west vapor]

What do you mean “because of other people”?

[radiant frigate]

will the 90 fps problem be fixed soon or we really have to wait 2 months for the 1.9 update? i am talking about the 90 fps on iphone 13 pro max

[barren turret]

Our team can hear other people in game,we have team chats on

[floral spindle]

I dont believe these are the same issues.
One is for matching with friends.
What I am talking about is my Solo, Duos, and Squads ranking adding points to match each other.

I was given over 600+ points in Solo without playing a match. I am one game away from Diamond.

[wicked sage]

@west vapor

[west vapor]

Sorry your question wasnt clear before.

So you play duo and classics but you get rating points on your solo rating?

[west vapor]

What device do you use?

[floral spindle]

I finished last season Platinum I/3158.
Without playing a single game in solo this season I am Platinum 1/3191.

If this persists I will reach Conq in all three Solo/Duo/Squad in the next few days.

[west vapor]

Can you still hear them if you switch to team chat?

[floral spindle]

Yes, this is happening to many people. It's been since the 1.8 update. It's not new.

[barren turret]

Yes,5 games in the row,so i stopped playing after that,its the same for a lot of people

[west vapor]

Can you check in your career results if the points are assigned to the right game mode ?

[gaunt fjord]

Bug Mobile

[west vapor]

If many people have this bug, Feel free to provide your feedback about that through #old in compliance with channel's pinned instructions.

[floral spindle]

Nothing in my career results states Ride Game Mode

[west vapor]

Please avoid going off-topic, @gaunt fjord . You may have unrelated conversations in #chat.

[white sphinx]

But i got it as a gift from my friend and the mail name has Chinese or Japanese writing which is kinda sketchy and the message is deleted instantly when i open it

[west vapor]

This might be a temporary glitch then.
Feel free to leave your feedback in #old if that issue is the same after 24h.

[cinder steeple]

Please cancel the sync system so that I can play together with friends

[west vapor]

It is your account and also your responsibility to keep your account secure from illegal activities.

Because you previously purchased UC from an unauthorized websites or by illegal means, the full amount will be deducted when you purchase UC legally in-game or through https://www.pubgmobile.com/pay.
Once all of the illegally obtained UC has been deducted from your account, you should be able use the in-game features again.

[cinder steeple]

@west vapor

[west vapor]

Keep an eye on #old. Error and the Developers noticed the feedback and will look into it. Please be patient for an update and/or feedback.

[white sphinx]

But... the thing is i didnt even buy the battle pass so what im asking is if my friend bought his UC and gifted me the royal pass as a gift is that the reason my UC is being deducted

[cinder steeple]

If the sync system is removed I will be very happy and remove the seconds in Spider-Man

[west vapor]

I am unable to answer that question.

What i can see based on your screenshot is that you purchased UC from an unofficial source.

If you didn’t get your UC from an unofficial source, then please message the In-Game support for further assistance.

[wicked sage]

Huawei nova 3i

[west vapor]

Try to clear the cache of the app and see if that helps.

[wicked sage]

I did and same error

I gonna send to help service in game

[dire warren]

Hello to support
I canceled my Facebook link the day before!
This warning is displayed for me today. I do not know the meaning of this warning
My Facebook, because it was on a two-step program, after my mobile reset, it no longer accepts my identity and I lost my account. I can not return my Facebook account, however, I want to delete the link!
Help me please

[west vapor]

Based on a google search, the Error Code 556793879 appears when players are using adblockers, antivirus apps or have old cache files.

Not sure if i can help you further.

@celest shadow do you have an idea?

[urban hearth]

Sorry, no info yet?

[wicked sage]

I have avast mobile and malwabytes but i have them before uninstalling game from a month ago and they didn't bug the game

[dire warren]

@celest shadow @feral forge

[celest shadow]

Please perform a routine repair from the login menu and let us know if this helps with your issue.

[astral moth]

Plz fix 90 fps on iphone. 13 pro max

[celest shadow]

Please refer to the pinned message in #old.

[hazy moat]

Please update the game as before 1 Make the spider web hit continuously because Spider-Man in the movies hits constantly and not every 7 seconds What are these updates that make me angry? 2 Return the weapons that were in the shop

[astral moth]

Is that update coming before next season ?

Or any soon

[wicked sage]

@celest shadow

[sturdy escarp]

51281202925

[celest shadow]

Yes, version 1.9. You can try this solution for the time being.

#old message

[celest shadow]

Feel free to provide your feedback in #old.

[night cloak]

How do I fix this issue. I linked both my Facebook and Twitter accounts and I still can't buy crate fragments from the clan shop.

[celest shadow]

What is your device and country?

[astral moth]

Thanks Piston ☺️

[onyx cairn]

This is nothing to check that fast, please be patient.

[vagrant onyx]

Dude try to log out from your acc and do repair and log in with the second log in method

[wicked sage]

Huawei nova 3i
Egypt

[celest shadow]

A possible solution may be to change your DNS settings. Please refer to this guide.

▫️ https://developers.cloudflare.com/1.1.1.1/setup-1.1.1.1/android

[wicked sage]

Gonna try it

[wintry rain]

My account got hacked and i talked with the customer services they told me

This chat written in my profile picture

My account is linked to e-mail which hacker cant access and Facebook which the hacker unlinked it yesterday

[wintry rain]

I live in middle east

Play on apple device only

[urban hearth]

Ok, thank you.

[spice spoke]

no one to help me i didn't help for pubg

[violet spruce]

Feel Free To state your issue here

[gleaming dirge]

Ayo vro

[spice spoke]

I can't login to pubg in my account

[violet spruce]

Which Issue are you facing ?

[gleaming dirge]

I need a little help as well

[violet spruce]

State Your Issue

[spice spoke]

this number is the person who stole my account

[violet spruce]

Do you have access to your account ?

[gleaming dirge]

Can i talk to you in INBOX?

[spice spoke]

yes i have facebook

There is use of Facebook, but the phone number that stole my account and Hotmail connected my account.

[violet spruce]

Contact In-Game Customer Support ASAP

How to contact the customer service?
­
Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

[violet spruce]

Sorry , you have to state your issue here .

[gleaming dirge]

Well , i needed some help related to PUBG MOBILE LITE

[spice spoke]

I messed with you but I can't get help from there

[violet spruce]

We are here Only Providing Support For PUBG MOBILE GLOBAL Version You Should Contact their In-game Customer support

[gleaming dirge]

OK

Thanks

[spice spoke]

where can i contact

[violet spruce]

Dear you Have to Contact In-Game Customer Support Only they can assist you in this regard .

[spice spoke]

understood thanks

[celest shadow]

Try enabling WARP.

[wicked sage]

Samething

[wicked sage]

.

[knotty stag]

@celest shadow HOW HE KILLED ME🙂

[celest shadow]

Please contact the in-game customer service for further assistance. You may refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @knotty stag. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[knotty stag]

IAM CONFUSED ACTUALLY ITS CHEATER OR HACKER AND ITS TOURNAMENT GAMEPLAY

[celest shadow]

The death replay will be slightly different from the actual match. However, if you feel that he was suspicious, you can report him.

[uneven peak]

Hey

[knotty stag]

YES ITS TRUE BUT SEEING MY GAMEPLAY NO ONE PEEKED TO KILL ME WITH M249. AND YESTERDAY ANOTHER MATCH SAME ISSUE TOURNAMENT AUTHORIES DISQUALIFED THAT GUY

[uneven peak]

Anyone can help

Me

@celest shadow

[inland zenith]

In matches, the voices of opponents are constantly heard in the team chat!

[real sedge]

Ikr that is so annoying

[tulip summit]

uh

this is not ok

[real sedge]

Tencent be like: spend your money on our spins and crates. Dont play with your friends

Like wth..

[tulip summit]

lmfao true

[steep jolt]

I dont really need to explain

[real sedge]

Wish pubgm fixes all the bugs before adding some shiny footwear😁

All those hackers etc. Ruining the game everytime

[noble lantern]

will the spider web become zero seconds again like before

[white sphinx]

Anyone can tell me what skin is this

[celest shadow]

Please submit a report regarding this in #old.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woven nebula.

[celest shadow]

We have added team range restrictions in ranked Classic Mode. Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @steep jolt. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[inland zenith]

I already wrote there about this, receiving an Ignore in response)))

[red pollen]

Bloody hackers 🤦🏽‍♂️

[celest shadow]

Please wait patiently for your concern to be responded to by our community team.

[tulip summit]

its kind of sucks man

[celest shadow]

Please consider providing your feedback on the team range restrictions in #930771614059077673.

[celest shadow]

You can report the player in question through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search.

[tulip summit]

Pls decrease the cooldown on web shooter

coz some time it's lag back the player

[vernal helm]

My game updates in game every time I open it and when it says restart and it’s again the update that I get

[placid hamlet]

@celest shadow Hey, how are you doing?

Do you see M416 LOOT CRATE js fixed but the size is reduced. Did anyone notice?

[dense dock]

this "glitchspot" outside dobro been there for more than 6 seasons when yall gonna fix the graphics like legit.. almost died to some kids camping down there and with people being able to revive underwater this spot is so broken.

[night cloak]

Hi, today I got around 5 mb update following all my game started to dowload again and in the end I'm getting message server busy restricted area, then going back to login screen

[rustic prawn]

how to change the region? I moved to Ukraine and want to change the region.

[lean bobcat]

hi guys need a help

any IOS users; who are facing the issue, when trying to update the popup message with the new terms and conditions gets on a blackout screen

[night cloak]

It worked. Thanks for your help!

[fossil bridge]

Hi when is premium crate coming

[raven epoch]

Can I use GFX Tool's?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @raven epoch.

[main igloo]

Can you please stop ruining your game? you're losing money by doing these trash updates just leave the way it is.

[shy kite]

What a bad move with the 5 second wait to fire Web. Now if you go up to high and you don't get on a platform, when you fall you can't fire Web to save yourself. Pointless. Not like the real spiderman at all

[foggy grotto]

Why is kd ratio based off matches and kills

It’s supposed to be based off KILLS and DEATH

So it should be kills divided by deaths

stupid system bruh

you divide kills by matches even though it says kd which stands for KILL DEATH RATIO

[earnest kraken]

I just got 5MB update and my game crashed, ever since trying to restart it, i get the 5MB update again and again and it crashes everytime finishing downloading .. what is this 5MB and what has it done to my phone/game?

[midnight pecan]

@misty trail please fix the glitch, every time me and my team get into a game we hear others that are not in our team. They swear a lot and extremely annoying

Please fix this problem

[night cloak]

I have been stuck on this screen since I opened my game, it doesn’t go past this screen I dont know what wrong I need help, I have tournament in 1 hour

[storm flume]

Please do not use languages other than English, @thorn spade. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[stuck root]

Huge communication issues. Hearing others. Not being able to hear or talk to teammates

You need to fix it. People are teaming up because of it

[cobalt sable]

Hello, my account has been hacked and I can no longer access it or recover it by linking the social network because the hacker has disabled the account linking the social network. Please help me as soon as possible

[earnest kraken]

@cobalt sablethey cant help u with this bro, linking is out of their hands

[feral forge]

After the Custom Crate ends.

[fossil bridge]

When is that exactly?

[storm flume]

Please do not use languages other than English, @glass laurel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[glass laurel]

ahmed

[barren basalt]

Hello my account was taken by my old phone number i can't it's linked by my email and my Facebook when i try to log in it says eneter the code that was sent to phone please help me o have proof that the account is mine and i purchased uc from midasbuy many times

[feral forge]

In this case, if you do not have access to your PUBG MOBILE account with any of your linked social media, the in-game customer service will not be able to help you.

You should try contacting the customer support and recover your linked social media that has been disabled instead.

[barren basalt]

How

Annd what i should send

[feral forge]

Should be on 21, 02:00.

[barren basalt]

@feral forge what i should do?

[feral forge]

You may try to contact the in-game customer service for further assistance in this regard, as only they can help you with account related issues.

[feral forge]

May I know where do you reside?

[feral forge]

Please report the issues through #old and in compliance with the channels pinned instructions.

[stuck root]

UK But my friends from South Africa and Netherlands are having the same problem

[civic pivot]

I've had same issue, you must contact facebook customer service for this by entering a form they ask you about your facebook, do this every week once and about after 1-2 months they will provide you recover link which will send to your email adress you created facebook with, with that link you can recover your facebook, there is no way Pubg will help in this case. This this out and thank me later

[feral forge]

That reply was not for you. Could you please report the issues with the following details, @stuck root:

▫️Number user identification:
▫️Device:
▫️Country:
▫️Wi-Fi/ Cellular data
▫️Video recording if you have any:

[topaz oriole]

Hello, bro, we went to the talent contest finals and filled out the form about pmco, only the team captain asked for information, he did not even ask for the team name. When I filled out and sent the form, a message called "Default" came and the form was sent to pubgm, right? @onyx cairn

[vital violet]

Some News about 90 FPS problem iPhone 13 pro MAX ?

[feral forge]

Hello, @barren turret and @midnight pecan. Could you please provide the following details regarding the audio glitch:

▫️Number user identification:
▫️Device:
▫️Country:
▫️Wi-Fi/ Cellular data
▫️Video recording if you have any:

[cobalt moon]

@misty trail I need help

[fervent estuary]

i have a problem

[vagrant onyx]

Yea what up ?

[vagrant onyx]

Yes

?

[trail nymph]

Nice glacier crate

[cobalt moon]

I have someone that really toxic to me

[vagrant onyx]

Can you explain

[night cloak]

Still cant teamup with lower tire teammates ,what happened to pubg mobile we're miss our friends , i think Pubg onely looking for money not players like dislikes .

[cobalt moon]

I sent out a request lookin for a teammate right yes u placed some requirements yes then he pops up go wanna play i said yes then I ask do u have thr requirements then he starts being toxic

[vagrant onyx]

As he on this server

[cobalt moon]

Yes

[cobalt moon]

Can u help ?

[vagrant onyx]

You might refer to this message ( read the red line )

[cobalt moon]

What does ter limit mean ??

[vagrant onyx]

You need evidence

[cobalt moon]

I do

[vagrant onyx]

Report in #discord

[cobalt moon]

Ok

[vagrant onyx]

If you need help let me know

[night cloak]

Cant teamup with other server teammates cz tier restrictions still have.

[vagrant onyx]

Restrictions for playing with other server been removed but tier restrictions still active
( maybe they changed it again )

[night cloak]

Yeah , tier restrictions are very bad , loss my teammates in this season 🥺

[craggy cedar]

There is someone logged into my account and I don't know from where, what is the solution?

@neon patio

[night cloak]

yo who's the admin here?

[rose swan]

<@&481161015728406538> why we are getting so low points

in every claassic

match

[neon patio]

You'll need to change the password of the account they're using to access your pubgm account. For example, if they're accessing your account through Twitter or Facebook, you'll need to change the password for either of those.

Also, if your email and/or mobile number are not yet linked to your account, do that immediately (otherwise the person hijacking your account will link their own email/mobile number).

[vivid shell]

Hello, I am participating in the Lavin fan art competition and yesterday 2 of my works entered the competition and participated in the voting, one of the works received over 13 thousand votes and today it was removed from the competition without any explanation

[neon patio]

I'm unfamiliar with the event you're referring to, can you explain where this event takes place and who is organizing it?

[neon patio]

Ah I see, it's an in-game event.

[vivid shell]

Yes…

I do not know what to do. very disappointing

[neon patio]

You'll have to wait for another mod to take a look at it, I'm not sure if we (Discord staff) are connected to the event at all.

[vivid shell]

this is not a local event, but an international PDP project. I was in 2nd place in the voting, and now my work is not at all. maybe I need to email?

[neon patio]

Where was the event first announced? How did you enter the event?

[vivid shell]

in game, events tab

https://www.pubgmobile.com/en/event/a20211216singingm/

[neon patio]

Yea, I'm not familiar enough with the event to really give you any answers. All I can really advise you to do is review the guidelines and details of the event, maybe there you will find your answer as to why your 2nd place submission was removed.

[vivid shell]

I passed the selection, filled out the application form and I was added to the voting. yesterday my friends supported me and voted for my work, but today it was just deleted.

there is no feedback, I don't know what to do

[astral moth]

This update made gaming experience on iPhone 13 pro max worse .
90 fps drops without video recording.
Videos recording drains all bettery.
Reduce FPS on device also make choppy.
It was all good before this update. Worse updates ever.

[coral reef]

why are maps have to be downloaded every time i restart the game? it's very frustrating

[night cloak]

90fps not like as advertising cz 90fps need more power deveice heating and preformed down, i recommended use 60fps for smoothly game play, its not onely pubgm developeder fault

[astral moth]

What device you have ?

[night cloak]

One pluse 9 pro

[astral moth]

Exactly you don’t know my pain then

It was great graphics before update as I mentioned now this update ruined

[night cloak]

Why i have 90fps, but i didn't use cz 60fps get more stable fps

[fresh leaf]

Is there any news on the matchmaking update? I just hit crown 5 and can't play ranked with my friends who are still platinum 1 but even if I play squads auto matching will give me platinum or lower players on my team...

[astral moth]

We both have different story

[night cloak]

Please use feedback tab, im also put messages about this

[astral moth]

Imagine going back to 90 where everything is not great as today. Same here new update is 90s for ke

[night cloak]

Don't worry, I'll be fixed soon,then now use 60fps

[astral moth]

It is not useful. It is still choppy for me .
As they said they gonna fix next big update which is coming in 2 months

Ruined all my fun

[night cloak]

Then why u can't play 60fps

[astral moth]

As i said it is still choppy for me

[night cloak]

Haha ok

[vivid shell]

Help meeeee 😩 😩 😩

[pliant hamlet]

Redmi9T graphic HD pl.

[pale surge]

Hey I Need Help! My Friends Channel Got 4 Strikes From Tencent Because He Used Some Words Like BGMI Hack But He Only Used These Words To Get Views He Never Promoted Any Hacks But Still He Got Strike From Tencent And His Channel Will Be Terminated In 7 Days What Can Be Done To Remove Strikes Please Help He Promised He Will Never Use These Keywords Again....Please Help Out ASAP

[gilded dew]

Hello I need some help

[vagrant tulip]

Please use #copyright

[vagrant tulip]

How may i help you ?

[vagrant tulip]

Please elaborate?

[gilded dew]

@vagrant tulip my account got scammed

[vagrant tulip]

Please provide more details.

[night cloak]

Hi, the same happened to me as well, refer my query a little before your message, but no one replied, game ban in your region could be the reason I guess, now they have completely restricted with that 5 mb update yesterday, if I may ask which country you are playing from?

[vagrant tulip]

@neon patio

[gilded dew]

@vagrant tulip someone got into my account and put his phone number

@vagrant tulip I have my credit cards that I have been spending on my account from it

[vagrant tulip]

Oh, Please contact customer support in-game with account related issues.

[ancient forge]

Anyone on iphone 13 pro and pro max lagging when on 90 fps? Only works if im recording

[vagrant tulip]

Why does the 90 FPS setting provide 60 FPS in reality on iOS 15?

Due to the new power-saving feature of iOS 15, we will correct this issue for iPhone 13 Pro and iPhone 13 Pro Max in the next update (version 1.9).

We apologize for any inconvenience caused.

[gilded dew]

@vagrant tulip I can't log my account anymore

[vagrant tulip]

You can try to enable these two options to disable the ProMotion system feature. This will make the FPS stable, but it cannot access 90/120 FPS.

[vagrant tulip]

Unfortunately if you are unable to login into your ingame account there isn't much that can be done.

[lunar forge]

Iam unable to change my regiona in game

[median roost]

Tier protection triggered but still minus??

[astral thistle]

Hello what is incompatible tier ? there any criteria we need to to follow to play with high tier players???

[vivid shell]

Hello, I am participating in the Lavin fan art competition and yesterday 2 of my works entered the competition and participated in the voting, one of the works received over 13 thousand votes and today it was removed from the competition without any explanation

[gentle minnow]

What's new 5 mb update

[rustic mason]

Tdm having no weapon sounds,
I tried: repair, reinstall, clearing cache and data.

It's been like that since previous season, it's happens every 1 of 3 games.

[rose breach]

؟

[onyx cairn]

Do you need any assistance? @civic sapphire

[civic sapphire]

I need info about esports pubgm 2022 plans ?

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[civic sapphire]

Pmco is closed and campus tour plave is it right ?

[onyx cairn]

Watch the PMGC Grand Finals to not miss out our astonishing announcements you all are waiting for. @civic sapphire

[civic sapphire]

Ok done ✅ tnx all things shows in pmgc grand

[onyx cairn]

Can you please delete this message? It might mislead other players as this is not an official asset.

[neon patio]

I got it

[civic sapphire]

Ohhh sry

[neon patio]

Thanks for the help Daniel

[night cloak]

Bro who can help me

!?

[neon patio]

Patience, gotta wait for another mod to get online.

[night cloak]

Ok

[civic sapphire]

But i wish Everything goes like last year

[celest shadow]

How can we help you?

[civic sapphire]

I mean esports pubgm

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rustic mason. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Please refer to #news for further information.

[night cloak]

There is an intruder on my account

[celest shadow]

We have added team range restrictions in ranked Classic Mode. Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.

[astral thistle]

Thanks sir.

[celest shadow]

Does the unauthorized person have their social media account(s) linked to your PUBG MOBILE account?

[night cloak]

Exactly

@celest shadow please check out feedback tab lot of players report tier restrictions please listing it.

[craggy gyro]

does this reset daily?

the ag

[celest shadow]

Since that is the case, you need to contact the in-game customer service and request them to unlink the unauthorized person's social media account. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

The community team will look into this. Thank you.

[celest shadow]

It does not reset daily because it has a lifetime limit.

[craggy gyro]

also, why isn't there a help and support option for me while it's there for my friend. ss1 is my friend ss2 is me

[night cloak]

Thank you hope to playing with friends without tier restrictions 🙂

[craggy gyro]

but i was able to buy it yesterday and today somehow

glitch?

[celest shadow]

It is because you can only purchase 100 per day.

[craggy gyro]

ah right, got it thanks

[craggy gyro]

any idea on this?

[celest shadow]

Unsure, they can contact the in-game customer service for further assistance in this regard.

[night cloak]

💔

[craggy gyro]

okay

[rose breach]

Help

[slender sparrow]

Hi pubg

I changed my country and country region mistakely to nethrlands plzz help me out

[rustic mason]

@celest shadow I recorded video as your said yesterday. Tdm no audio

[celest shadow]

Thank you. You may submit a report for this bug in #old.

[celest shadow]

You will have to wait for the cooldown before you can switch to another country or region.

[night cloak]

Still not action for teir restriction 😥

[soft solstice]

@celest shadow dear I have issue of UC i have done lucky spin of 10 uc today but total of 130 UC was deducted from my account and further I got one classic scrap and when I did spin the screen showed loading.... and then after awhile I got one classic scrap but 130 Uc deducted

[arctic sapphire]

I hate that tier restriction

[slender sparrow]

Actuall my continent region is europe i want to change to asia pakistan

Actualy my continent region is europe mistakley and u want to change country asia and coutry region to pakistan

[fossil bridge]

Hey do you get this hover board when your ace or do you get it when you're ace master?

[quasi escarp]

3 streak ace

[fossil bridge]

Okay

[civic remnant]

#Error403
Ign.义Hyper乡MaZ义
5547209890
Frozen for 2 months n gameloop is up to date

Please un freeze it

[vocal frost]

Hello, I reported this cheater, but after a few hours they sent me this message

I have proof that this player is a cheat

[civic remnant]

My id has been frozen without any reason please unfreeze it

[civic stag]

Can we get free uc here

[vocal frost]

My friend was inside the smoke bomb collecting items and I was on the other side I don't understand how he could see me

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @vocal frost. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

No. You can purchase UC in-game or through https://www.pubgmobile.com/pay.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @civic remnant.

[night cloak]

Lot of players are complain about tier restrictions system , pubgm developers are dont know lost teammate pain , please remove the tier restriction mode .

[celest shadow]

Please contact the in-game customer service for further assistance in this regard.

[civic stag]

Oh ok PUBG is banned in India

Though

VPN is enough

[celest shadow]

Please refer to this message. You can team up with your friends from another server now, but the team range restrictions is still active. As I mentioned earlier, you may submit your feedback regarding this in #old.

[celest shadow]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India.

[night cloak]

Are custom configs forbidden for usage?

[celest shadow]

Can you elaborate on this?

[storm flume]

Please avoid going off-topic, @civic stag. You may have unrelated conversations in #chat.

[night cloak]

Am I able to download a 90fps config if my phone does not support 90fps option ingame

Is it bannable to download configs

[civic stag]

Can we play 60 FPS on Samsung galaxy

[celest shadow]

Modification of game files is against PUBG MOBILE's terms of service and will lead to an account suspension. Please avoid it at all costs.

[night cloak]

Oh

[celest shadow]

Please specify the device's model.

[civic stag]

Samsung galaxy m31 s

[night cloak]

My phone has 120hz, a good chipset that can handle 90 fps I'm pretty sure but it's on the list of unsupported phones for 90 fps option,why?

[tepid oracle]

How to remove hacked 3rdlink number.I am not able to Login because of hacker linked his number and enabled New safety feature.This safety feature is worst.Due to this now i cant login to my account.What should i do now?Help

[celest shadow]

You should be able to set to the Extreme frame rate if your graphics is set to Smooth.

[celest shadow]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

[civic stag]

I am able to set it to ultra hdr

[storm flume]

Please contact the customer service for further assistance, @tepid oracle. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

So that means if I have snapdragon 860 the 90 fps option won't be added for my phone?

[tepid oracle]

I don’t see any help from #faq .

[celest shadow]

The minimum requirement is Snapdragon 865, so unfortunately your device does not meet this requirement.

[night cloak]

Dang that's a bummer

[tepid oracle]

I have readed all #faq Questions and answers.

[celest shadow]

Please contact the in-game customer service for further assistance.

[tepid oracle]

@celest shadow I am not able to login to my accounr due to number he has linked and enalbed New safety features.So will Customer support help me to Recover my account

😢

[celest shadow]

As the moderation team in this server is not affiliated with the in-game customer service, we are unable to assist you with account-related issues. Please reach out to the customer service by selecting Help in the top-right corner of the login menu. Thank you for your understanding.

[tepid oracle]

I am playing since season 2 and my account got hacked this is really unfair.Pubg is My Life and i cant live without pubg😭

Okay @celest shadow I understand you brother 🥺

[night cloak]

Still no option to tier restrictions , lot of players are complain about this , but pubgm why dont care about this , so sad😥

[rose swan]

hey what is these glitch my match didn't count it was chicken dinner its not showing on career results

[celest shadow]

Please refer to my previous message regarding this, @night cloak. It will be appreciated if you do not repeatedly send the same message in this channel.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rose swan. You can also submit a report in #old in compliance with the channel's pinned instructions.

[scarlet kraken]

how do i get the spiderman crate in pubg?

[night cloak]

Okay thanks

[urban hearth]

It says I should fill untill 21.01 but in game message it's untill 20.03 what's right?

[celest shadow]

Shoot at the webs and the box will fall to the ground for you to loot it.

[scarlet kraken]

thx

i'm hiding rn tho from a squad

[night cloak]

PUBGM don't care about user opinion 😪
Its time to leave pubg.
Cause i can't play with my friends only for tier restriction.

[craggy bison]

Hello, why am I not able to check and apply clans?

[bronze idol]

Can a new friend bargain for me or do we have to be friends for a certain period of time?

[timber peak]

Hello dear fellas i hope youre fine. Recently i changed me server by mistake i was going to hit conqueror but unfortunately my server changed can some one tell me how to fix this problem

?

@celest shadow

[celest shadow]

The community team is looking into it. Please provide your feedback regarding this in #old. Thank you.

[celest shadow]

Do you have a video recording of this issue?

[flat atlas]

This is only way to avoid hackers....

[craggy bison]

Hello, I’ll try recording it

[craggy bison]

My friends are also experiencing the same problem

[celest shadow]

Anyone that is in your friend list can bargain for you. You can even share and send it as a link.

[bronze idol]

Appreciated thank you.

[celest shadow]

You need to wait for the cooldown before you can switch to another server.

[fossil yacht]

7second 😩 can this problem fix

[rare sun]

Hello everyone do you know why i can't get RP from my subscribe prim plush?

[night cloak]

So if I'm right, the season lasts 8 weeks but is divided into 2 cycles,right?

[lime oracle]

what is this crap pubg? my rp missions are frozen now. I never experienced this before

[vagrant onyx]

Maybe its bugged or you didn’t complete it correctly

[lime oracle]

no

[vagrant onyx]

Can you share screen shoot

[lime oracle]

yeah wait

[main fulcrum]

he;p

help

[rare sun]

Please fix this glitch move to long now 3 season I found event jump off car

[minor epoch]

someone know why I can't put my profile picture? first it said until the 21st and now I have to wait until the 25th every day it increases :(

[karmic vapor]

I accidentally changed the server from Europe to South America i.d 5296971795

[sullen lion]

Buy an rp first! even if you did get an ez mission license, which makes the rp limit increase and first complete the match time first then the nom elite missions. Elite missions and frined bonus wont be counted in the rp point limit.

If you get an elite ep and ez license your limit will be, 1725rp points i.e. 17 ranks.

Try completing repeatable mission first and then the non elite ones, because if you complete the rp it will be frozen and you wont be able to get 6*75 450rp points from repeatable ones. It is for every week and this time the rp points will increase overall, like you might get 73RP if you complete properly.

Hope it helped you!
This one is good if someone understands it and completes the missions.!

😋

[craggy bison]

@celest shadow sorry for the ping, here’s the video

[lime oracle]

Lmao! I already bought the rp if you can see it above its in golden

[sullen lion]

Please read my message fully! i thought it might help you!!

[lime oracle]

I have fully read it and honestly don't understand this "new" crap

[sullen lion]

Then its left to you

i understood it

and have 24rp now

just buy an ez mission license and u will be good

[autumn hazel]

PUBG is now just ruining the whole game
Too much money in their pockets I guess

[sullen lion]

else try completing the repeatable mission first as the limit increases every week. If next week comes, complete the 6*75 mission time thing first then complete random mission.

generally without this we might 57 RP without crate opening, but with this method if done right we get 73+ RP!

which is good

just understand and do.

PS.

Even ez pass is there r not , Complete RP time first.

That way you can increase the point.

[keen saddle]

A ban came to my account 31 days ago and after the ban I threw complaints about an erroneous ban and the last few days I stopped throwing them, because I understood that they would not help me, but on 01/07/2022 I go to the profile of my banned account and there seems to be no ban there- bright moments were unlocked and the ban inscription also disappeared from the avatar, but the rank remained the same (Bronze V) I was happy to go to my account in the hope of being unbanned, but it didn’t work out because the ban was not removed, although I did not use third-party programs I downloaded the game only from play markert and there were no cheats. Most likely this is an erroneous ban, I don’t know why my account was blocked ((...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @keen saddle.

[coarse loom]

Am I the only one who experience bug from spiderman mode when you get revive and you land but don't actually land and still flying like this? And when you jump you just go flying higher and once you actually get to land everything just disappears and you just keep falling and nothing happens

[night cloak]

Can I somehow use a picture from gallery as my profile picture in pubg

[cyan citrus]

You will need to upload the image to the profile picture of your social media account you are using to log into the game, @night cloak.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @coarse loom. You can also submit a report in #old in compliance with the channel's pinned instructions.

[mystic kayak]

Wth how it's too low

[cyan citrus]

We recommend you to read the patch notes for more information about new changes in ranked game mode. Also, you are more than free to provide your feedback about the new changes in ranked game mode through #old, @mystic kayak.

https://bit.ly/3HV9KoH

[pseudo mulch]

I don't see the change country button
ID .51650634130
Email. [e-mail]

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @pseudo mulch.

[topaz oriole]

@onyx cairn

[flint nacelle]

Any alternative plz.....

I accidentally change my region to Europe country. Option to change region is not in the setting

[cyan citrus]

There are no alternatives, @flint nacelle. This is a legislation issue and not something we can help with.

[winged pewter]

Where is error ...give me new lobby theme of 1.8

[halcyon dawn]

Hello , i saw lot of players are complaining about new tier restriction system, but why pubgm still didn't remove that, are they want remove in this game, i cant even more playing with my friends.

[viscid rock]

my pubg kr acc got 2 month ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viscid rock.

[cyan citrus]

We recommend you to read the patch notes for more information about new changes in ranked game mode. Also, you are more than free to provide your feedback about the new changes in ranked game mode through #old .

https://bit.ly/3HV9KoH

[willow locust]

‏Hello, I do not have the button to change the country. I want to show the button to change the country so that I can continue my game. Please help
ID: 5226551851
EMIL: [e-mail]

[potent fossil]

How can I fix my 90FPS on iPhone 13 Pro Max?

[gritty grove]

@lime juniper please give Glacier to panda 🐼

[polar marsh]

Please refer to the private message from @polar marsh for further information, @deft galleon.

[willow locust]

Hello, I don't have a button to change the country. I want to show the button to change country so I can continue my game. please help
ID: 5226551851
Email: [e-mail]

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @willow locust.

[tulip token]

please help i want to back my global account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tulip token.

[waxen lion]

i did several complain about my device has 90fps capabilities but i did not get it in game settings , they said it will be fixed upon new update, new update done already, still all remain same!!

@cyan citrus

@neon patio

[storm flume]

Please refer to this channel's pinned messages for further information, @waxen lion:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[fierce ore]

'Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves' - Patch Notes

Why can't Diamond players team up with Ace? It's just two tiers above Diamond, unless I'm understanding it wrong

[celest shadow]

Diamond tier: Platinum-Diamond or Diamond-Crown.

[waxen lion]

@celest shadow

[celest shadow]

Please refer to this channel's pinned messages for further information.

[waxen lion]

i alredy submitted the form twice

@celest shadow

redownloaded many times . wont work

[fierce ore]

Well that sucks because my friends who I play with regularly are pushing Conqueror and they're already in Ace, so I can't play with them anymore.

[celest shadow]

If your device meets the minimum hardware requirement, then it may be supported in the future instead.

[waxen lion]

which future, 2050 ? same words are replayed when i asked this question before latest 2 updates .

[fierce ore]

I think the tier restriction range should be increased. One tier above/below is very limiting

[celest shadow]

Sorry to read that. Your feedback in this regard is always welcomed in #930771614059077673.

[celest shadow]

We can only ask you to be patient as we do not have any other information.

[waxen lion]

1.7 & 1.8 gone . still you saying nxt update it will be fixed. seems like it will be fixed in my wildest imagination 🥶

device 90fps issue

[teal hemlock]

Hello I want to crate a new account but I can it says sorry the account couldn't be registered today try tomorrow but I have been two days and till today I can't crate an account plz solve the problem

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this, @teal hemlock.

[teal hemlock]

Yes I did but it didn't helped me

[cyan citrus]

You may try to reinstall the game one and try again tomorrow, @teal hemlock. This is not much we can help with through the community.

[rain laurel]

Hello

[teal hemlock]

Ok I will try I will feedback you after two days

[rain laurel]

Hi

Hi

[cyan citrus]

Hello! How can we help you, @rain laurel?

[teal hemlock]

Any body answer me

[sharp crater]

Is the tier restriction issue being fixed or is it going to stay this way..?

[rain laurel]

Hi

[modern pilot]

Hi my account has been hacked
I still have my email and social media linked to it
But the hacker added trusted device verification
And i cant enter the game now
@polar marsh can u help ?

[rain laurel]

Hi

[noble lantern]

web shooter is 2 seconds to fix it

[rain laurel]

Hi

[modern pilot]

?? @polar marsh

[rain laurel]

Hello

[noble lantern]

web shooter is 2 seconds to fix it

[rain laurel]

Hii

Hi

[modern pilot]

?? @cunning violet

[noble lantern]

will the spider web become zero seconds again like before

web shooter is 2 seconds to fix it

[night cloak]

Chicago, IL

[winged pewter]

@rain laurel Don't spam

[rain laurel]

I am not spamming I have a problem related game

Anyone help my problem

[toxic isle]

Hey is there any way i could buy UC using paypal payment method

[topaz oriole]

.

[keen dock]

User ID: 5257677624
Device: 2021 iPad Pro 11”
Server: NA
Country: USA
Network: wifi 1TB

Following the most recent update, I have been encountering more and more bugs.

1. In two games, my team was able to hear some players that were not on our team (we were not on all chat)
2. In one match, my lean buttons were not working.
3. Match time bug still ongoing.
4. My movement feels different. I don’t know how to explain it further, but multiple people I played with agreed with me

[quaint moss]

Their some account which have bees transfer to bgmi still it's show its login 7days age and my socond and which Im not login in since 1mouth it's also show 7 days age login what is this glich all my friends account show 7 days

[rain laurel]

User id. 5237492718
My account was banned without any reason for 10 years and I am not anything break the rules in game I have alot of achievement and UC I am a lagit player please unbanned my account and u can check once please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rain laurel.

[west vapor]

For compromised accounts, please contact customer support of your social media account and customer service in-game for further assistance, @modern pilot

[west vapor]

Feel free to leave your feedback in #old

[teal hemlock]

??

[west vapor]

You have already been answered by Quendi.

Please wait patiently and avoid repeating the same question. We don't have a time span for now.

[teal hemlock]

Can you can private

??

[west vapor]

What is it about? If you have any further questions, feel free to state your questions here.

[teal hemlock]

I will be banned by the bot

[teal hemlock]

Just a little chat

[teal hemlock]

Hello I heard a news from some YouTubers they said that some of PUBG accounts will be unbanned is this true

[open plover]

Hello i am playing pubgKR from season 5 I want to transfer my pubgKR account to pubg global is their any way plz help me #questions #pubg-mobile

[stuck root]

Terrible communication glitches. Hearing other teams, speaker and mic always on just team but this has been going on since last night. Having to put up with very frequent sexual verbal abuse, people teaming up because of this glitch. It’s affecting my whole team
ID 5327936081
UK and play EU server
Device IPad Air

[west vapor]

Those are two separate game applications, @open plover .
So it won't be possible to transfer your data from one to another.

[open plover]

Plz help pubgKR is not working properly I was playing from season 5 but now facing server problem

[west vapor]

Feel free to provide your feedback in #old .

[blazing knoll]

guys

wtf its this game?

i m sending email to pubg because someone steal my acc and im not able to conect anymore....and pubg tell me that i m banned because i team up with some hackers :)))))))

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blazing knoll.

[stuck root]

Yeah I did thanks

[cyan citrus]

Do you happen to have a video recording of the issue, @stuck root?

[stuck root]

I wish I did but I don’t record my games. It’s not happening in every game thankfully

[cyan citrus]

That's fine, @stuck root. If you face the same issue again, please try to record the issue. It would be helpful to troubleshoot the issue.

[vague phoenix]

Why can’t I use my premium crate coupons on the premium crate?

[stuck root]

They’re not available atm, they’ll be back soon

What you’re looking at aren’t the usual premium crates

[stuck root]

I’ll have a look

[vague phoenix]

Okay thank you for the heads up

[stuck root]

I think they’ll be back tomorrow, usually once the custom crates end

[vague phoenix]

Okay cool 😎 thank you 🙏 I find it easier to work up coupons then pay the ridiculous price for uc that is a wast of time. I mean it’s costing people 80,000uc just to get the new Galaxy suit

[lime juniper]

Our customer service e-mail address has been changed from [e-mail] to [e-mail].

[supple mica]

How do I complete the Open Sesame Achievement now that they've removed the 550 minutes per week in the Rp Section?

I'd really appreciate the help

[astral raven]

Hello there is a problem with team up, I cant play with some friends cuz it says incompatible tier (I am diamond)

[keen dock]

Did not get a response to this

[astral moth]

@lime juniper sorry for ping.
Gaming experience has been ruined on my iphone 13 pro max.
It was great before the update.
Now what is happening!
When I press built in recording, game gaves smooth gameplay but drains my battery 20 percent per game.
If i put my device on charger, my phone gets extremely hot and I ended up choppy laggy game experience.
On the other hand when i change my graphic to 60 fps. It still feels choppy for me it give me headaches. I also reduced my frame rate to 60 fps and used power saving mode. I don’t enjoy game i get suffer.

[cyan citrus]

Hello! Do you happen to have a video recording for the first issue you have mentioned?

[sacred crown]

Hello my id was hacked and hacker have linked their twitter account on mu account what is solution for that?

[keen dock]

No, but I’ll record if/when it happens again. Also adding another issue. I cannot click on another players clan. It just makes a clicking noise, but won’t open details

[keen dock]

Even if it’s a player in my clan

[cyan citrus]

Got it! Thank you, @keen dock. For the clan issue, please share a video recording. As far audio bug, you can submit a report of the issue through #old in compliance with channel's pinned instructions. Do share a video recording here when you can.

[upbeat stratus]

Are leap coins bugged or do you only get them when you win a match? Every match i get 2+ “cap at 2” but i never get them as currency after the match ends

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts.

[sacred crown]

It didn’t help though

[sacred crown]

I’ve third link in that account but I forgot that and then a hacker hacked my account and linked their id and now i can’t det rid of that

[upbeat stratus]

I get #2 or #3 most rounds as i play solo 4v4’s

[cyan citrus]

Unfortunately, we will not be able to help you with compromised accounts in any way. Please continue with the customer service.

[cyan citrus]

Got it! Thank you.

[sacred crown]

Can you banned my id temporarily?

[cyan citrus]

No, @sacred crown. We cannot do that. As mentioned earlier, please contact the customer service.

[upbeat stratus]

Quendi who do i contact regarding Leap coins?

Im wasting a whole lot of effort “im stuck at 10k, would had had like 16k” if i got my end of mat h coins by now

[cyan citrus]

The issue with match time was already addressed. Could you please make a video recording for that if you are still facing the same issue?

[keen dock]

Looks like it’s working now. Thank you. Have you had others complaining about their movement feeling weird?

[cyan citrus]

I'm not entirely sure. Could you please add more details about the issue and be more precise, @keen dock?

[keen dock]

I wish I could be. Maybe feels slower? All I know is that everyone I play with agrees that it feels weird

[cyan citrus]

If you believe this is a general issue, please feel free to report it through #old in compliance with channel's pinned instructions, @keen dock.

[night cloak]

Why can’t I change my country/region

[cyan citrus]

Winning matches should not be a requirement. If you believe that your progress is bugged, please try to do a Routine Repair of the game from login menu or reinstall the game completely one time through Play/App store. If the issue persists, please submit a report of the issue through #old in compliance with channel's pinned instructions or contact customer service in-game for further assistance.

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[night cloak]

Oh-k

[lime juniper]

We verified that your submission was copied from our game. As such, it has been disqualified.

Please respect the contest rules or you will be banned from all future competitions.

[inland zenith]

Heeey

@lime juniper I have a new interesting bug for you!

[serene sleet]

Help @lime juniper It has been 3 or more times I got kicked out of the game just after landing or in the middle of the game saying match has ended,even if I restart the game it doesn’t allow me to enter the match again.

[inland zenith]

Just look at this! =)

Just an incredible flight!

You haven't replied to me on more than one bug yet, although I seem to send you reports almost every day

And be sure to watch the video to the end, it's just a space flight!

@lime juniper not bad, really?

This damn bug ruined my match due to the fact that I fell from the GROUND FLOOR during the fight and died

[cold citrus]

neither can I

but I'm sure they don't match

[inland zenith]

@celest shadow maybe you can see and enjoy my video?)))

[serene sleet]

@cold citrus the premium crate will only come tomorrow

[cold citrus]

fr?

I had like 11 in my inv

[storm flume]

Please avoid going off-topic, @inland zenith and @cold citrus. You may have unrelated conversations in #chat.

[cold citrus]

ouch

[serene sleet]

Yeah the premium crate you see rn is pmgc one not the crate the coupons are used for,it will come tomorrow

[inland zenith]

I cant sent link on the video in the feedback!!!

[cold citrus]

let me send a typo in the vending machine

[cold citrus]

niceeeee

"slod out"

prob fixed

[fossil bridge]

Hey how do you get the hoverboard

[inland zenith]

Complete the missions

[fossil bridge]

Which missions?

Should I reach ace only then I'll get it?

[inland zenith]

Right on the screen

Yes.

[fossil bridge]

Oh ok

[cyan citrus]

This is an exclusive cycle reward for reaching Ace tier consecutively for 3 seasons in C2S4, C2S5 and C2S6, @fossil bridge.

[fossil bridge]

Thanks

[cyan citrus]

You are welcome, @fossil bridge.

[cold citrus]

so

[wind compass]

My controls and map are bugged.Like on map i dont see footsteps or cars or enemies.I reinstall the game but still same.

[cold citrus]

is this c2s4

@cyan citrus

[cyan citrus]

The current season is C2S4, yes, @cold citrus.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @wind compass. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cold citrus]

bugs are many

there are many bugs

but this one bug is mine

i love it

[mild wharf]

guys, i don't use any 3rd party app.. and im locked for one day, anyone know something about that?

[cyan citrus]

Please share a screenshot, @mild wharf.

[inland zenith]

I m sending bugs maybe every day

And they never answered me)

[fathom void]

after today update this event is not showing me please help me <@&481161015728406538>

[cold citrus]

to me it's prob the parachuting bug in the mirror world event

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this.

[cold citrus]

and the shields are poorly implemented

[mild wharf]

@cyan citrus

[heavy vortex]

what is this supposed to count?

[cold citrus]

why didn't the devs make it so that we can deploy them on steep hills

good thing the event ended

[mild wharf]

@cyan citrus im playing on emulator + Samsung mobile a 52s

[cold citrus]

**s u s **

chances are

you might be using modified emulators?

[mild wharf]

No

[cold citrus]

try GameLoop

[mild wharf]

im playing on gameloop

7.1

[cold citrus]

ah

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mild wharf.

[heavy vortex]

🌚 Can I get a reply before I vanish🌚

[cold citrus]

yes

it counts sesame

[heavy vortex]

You should really read #735483472432594994 @fathom void and that dm again.

[fluid violet]

Hello, you banned my account. I played it years ago. I did not cheat or steal. You made a random and unfair item to me. I want to get my account back. 5245738808. I want to review the account and see if there is a hacker or not.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fluid violet.

[fathom void]

👎👎👎

[wispy crow]

Hello Is there any moderator available right now

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wispy crow. Remember to read through #faq before asking questions in the support channels.

[wispy crow]

I want to know about the rp Point limit

If we complete mission after reaching the limit

Will those Extra mission points are wasted or we can collect them in next week

[urban hearth]

@onyx cairn hi. Do you have any info for me? About All talent invite. I'm worrying cus it says to fill it untill 21.01 but, in message it says untill 20.03.

[queen swift]

Hello i need help

[wispy crow]

????

Why isn't any moderator answering my questions

[onyx cairn]

Please fill it out as soon as possible.

[urban hearth]

Yeah, I filled it but it says you already filled it, but I didn't before

Email support doesn't answer

[pale shoal]

My account was banned, I don't use any hack . I want to take it back, please help me🥺😢😢

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pale shoal.

[queen swift]

I can't login to my pubg mobile account, because I was blocked by instagram and facebook, but i cant login to my pubg mobile account

[queen swift]

I cant log into my account can yous please help me with this?

[astral raven]

That was the previous type of RP, when there were crates u could open when u meet points requirements, now with new type of RP u can't complete it anymore

[soft blaze]

any one there support in midasbuy

[winter garden]

@celest shadow bro how much more time will I have to wait for getting reply like seriously I have been waiting from last 3 days and no response not even glitch got fixed seriously bro bad management

[violet summit]

Its I'd from 10 year ban buy I'd moment no ban profile ban logo no ban but ???? Help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @violet summit.

[night cloak]

Are new premium crates getting released right after the custom crate goes away?

[astral moth]

@lime juniper plz help me or give me suggestionss 🥲

[inland zenith]

https://web.telegram.org/z/progressive/msg-1315523459-215699:5427219257609949790

Why I cant join to the clan?

https://t.me/c/1315523459/215699

Bruh

https://web.telegram.org/z/progressive/msg-1315523459-215699:5427219257609949790

[night cloak]

Hello support team, I hope you are fine….My name is Abdelkader-Miloud Mammeri..I have an account in the game since 2019 and it is my only account….On 24/12/2021 my Facebook and Twitter accounts were hacked and immediately after that my PUBG Mobile account was hacked .... After several attempts and for a period of four days I was able to retrieve my Twitter account .. Then I was able to enter the game for about a week ... But the thief was with me in the account and he unlinked my Twitter and Facebook accounts .. After that I could not open my account ... Please help me In recovering my stolen account from me... and I am with you to provide all the proofs and evidence that proves my ownership of the account.. I kindly ask you to help me because I am in a bad psychological state because of this problem.... I have tried to write to you several times, you can confirm that , I also wanted to let you know that I reside in Sweden.. You can check where my account was opened. You will find that the account was opened from Sweden only... and see where it was opened on 24/12/2021, the day my accounts were hacked

[tepid oracle]

@night cloak contact Pubg customer support from login page top right side you will see a help option click on that and share your problem to customer support they will help you

[night cloak]

I tried several times they did not answer ... and sometimes they answered after 2 days ... I sent several emails too ... no answer until now

can someone help me please ?

[fossil bridge]

Heyy uhm may I now how the ranking system works when ranking what will they check when your on diamond, crown and ace

How do they measure the points

[tepid oracle]

@night cloak brother even my account is hacked and hacker has linked his number by which i am not able to Access to my account.So even talking in Support chat I found Only customer support can help.So you need to wait even i have been Waiting for their messages Its been 1day

[hallow latch]

hello sir my acc is hack and the hacker is attach your phone number but my id is recover

how to remove the no

sir i play match and he login my id

again and again

[tepid oracle]

@hallow latch you need to talk to pubg customer support Brother they can only help you or else no one can.

[hallow latch]

but how

[tepid oracle]

@hallow latch open game if click on setting down below you we see a Customer service option click on that and talk to Pubg support team

[tepid oracle]

@hallow latch you can see this image

[hallow latch]

ok

[tepid oracle]

@hallow latch Welcome

[tepid oracle]

@hallow latch have a great day buddy.and Stay safe🌸

[velvet solar]

I can t speek just in pubg and all the settings are good

[velvet solar]

<@&481161015728406538>

@celest shadow@neon patio@static sleet

[celest shadow]

Hello, can you please elaborate on your issue?

[azure forge]

open sesame achievement is not progress please fix it

[night cloak]

There's a rp mission to kill 4 enemies with m24, I've killed around 15 of them yet it says that I only killed 3 out of 4

[celest shadow]

Have you reached the weekly season match time limit?

[celest shadow]

Did you complete it in Classic Mode?

[azure forge]

yes. 1. week is completed

[night cloak]

Yes

[azure forge]

but not progress

[night cloak]

It says friend bonus Infront if it

Idk what does that mean

[celest shadow]

600 minutes?

[azure forge]

yess 1.week 600min iş done but achievement not progress

[night cloak]

Hi, I mistakenly changed my server in pubg Mobile game and now I want to restore it again.
I did this about 3 or 4 hours ago. Can I change it again before the time that pubg Mobile itself has set (ie 60 days)?

[celest shadow]

Friend bonus means that after you have accumulated the required progress of a mission, you can get an additional 30 RP Points if you have a friend who has purchased the RP in the same team.

[night cloak]

Oh

But I don't get it how wasn't my mission completed if I killed a total of 15 enemies with m24 in 5 classic matches

[celest shadow]

I see. Can you please submit a report regarding this in #old? A screenshot should be included, it will be helpful.

[celest shadow]

Unfortunately, there is a cooldown for a reason and you will have to wait for it before you can switch to another server. We hope you understand.

[celest shadow]

Yes, it should count if the mission specifies that you need to complete it in Classic Mode. Can you please try it again?

[night cloak]

Please you can not reduce this time oh I can not play with Ping 400):

[night cloak]

Will do

[celest shadow]

I am sorry, I wish I could help but this cooldown applies to everyone and it cannot be reduced or removed. You can instead ask a friend who has your preferred server selected to invite you to play.

[celest shadow]

Let me know what happens.

[night cloak]

OK . Thank you for your response

[rustic prawn]

How do I unlink my Apple ID account? I accidentally registered an account on it and I want to untie it in order to link it to my main account.

[azure forge]

open sesame achievement is glitch. doesnt work progress for evetyone. please fix it.

[rustic prawn]

This needs to be posted in #old

[velvet solar]

can you come to dwo 2 please

[celest shadow]

One social media account which is currently not logged in, and which has been linked for 21 days or longer, can be unlinked if a total of two social media accounts are linked. The unlink request takes effect 7 days later, provided that you have not attempted to log in with the unlinked social media account during this period.

[celest shadow]

Please state your issue here so we can assist you further.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @azure forge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[rustic prawn]

Okay thanks. One more question. How to change the region? I moved to another country and want to change the region.

[celest shadow]

What is the previous country/region of your PUBG MOBILE account?

[velvet solar]

my teamates canot hear me

[celest shadow]

Can you please check and ensure that these volumes are set correctly?

[velvet solar]

.

[celest shadow]

Are you using a wireless earphones/headphones?

[velvet solar]

nope

[rustic prawn]

This is exactly what I did. I linked my VKontakte account and unlinked my Apple ID. Haven't logged into my account for a week. I'm trying to link my Apple ID to my account, but I'm getting the following error.

[celest shadow]

Does this happen in the lobby?

[rustic prawn]

Russia

[velvet solar]

in the lobby and games

all of them

and I am shure that my microphone is good

[teal cobalt]

Hi. Anyone having trouble getting into the game? Since yesterday that I got an "update" when I wanted to start, in the lobby I always get the loading icon and at the end I get a warning that "the server is not responding". my internet connection is stable.

[celest shadow]

Please perform a routine repair from the login menu.

[velvet solar]

how

[celest shadow]

To perform a routine repair, you must first log out. Once you do, the repair option will be located at the top-right of the login menu. Select "Routine Repair" and confirm your selection.

[velvet solar]

okay

[celest shadow]

You can try linking a different social media account. If this issue persists, please contact the in-game customer service for further assistance.

[celest shadow]

You should be able to change your country/region in the basic settings.

[celest shadow]

This often occurs when your Internet connection is unstable due to poor signal. Try the following possible solutions:

▫️ Restart your Internet connection, change between cellular data or Wi-Fi, or avoid areas with many Internet users.
▫️ Restart your router, wait for 1-2 minutes, then restart the game.
▫️ Restart your device and try again.

[teal cobalt]

Okay. I'll try. I hope one of those solutions will help me. Thank you

[weak chasm]

Hello,

its urgently please help us

anyone game master here ?

[velvet solar]

it dosn t workkkkk

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @weak chasm. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

If you do not mind, please try using a different pair of earphones/headphones and see if it works. Should the issue persists, please submit a report in #old.

[weak chasm]

Our account was stolen, we are the owner of the account, the hacker is trying to connect a phone number, now we need to remove the facebook login from the account very urgently and we need to ban it for 1 week.Please help us urgently

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information on how to contact the customer service.

[tardy elbow]

#faq

[night cloak]

I mistakenly changed my server now I am losing my gameplay experience it's request to solve my problem to change server optionally thanks.

[hybrid zephyr]

Bringing the server back to Europe again My little brother changed it by mistake and my rank went back to Bronze

Anyone can help me ??

[rustic prawn]

There you can choose only a city in Russia, but you cannot change the country.

[rustic prawn]

The most convenient account for me is Apple ID and I want to bind it to it. If I make a new one, then all data from my iPhone will be deleted.

[hybrid zephyr]

@celest shadow I need some one Bringing the server back to Europe again My little brother changed it by mistake and my rank went back to Bronze
My ID : 5353238509
My country : jordan
My device : POCO F3
PLZ BRING IT BACK 💔💔🥲👍
and im sorry for this mistake ...

[night cloak]

@celest shadow@neon patio@static sleetHello Best Team hope you are doing well my account was hacked through a twitter compromise and i recover twitter i could login to the game but the attacker linked his google play and also his email to my account
i just send all information and also the message of twitter when they notify me about new device is log in to my account twitter in [e-mail]
i have all invoices of my payments that i made to buy uc in pubg from the oldest to newest also i send it to you in [e-mail]
the attacker try to access in the same time when i'm logged in to my account to ban my account.
my country now is france not turkey , and also i never used samsung to login in my account. you security system also detected new device wich is the device of the attacker. i could send you all information and invoices payment in private if you want.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[hybrid zephyr]

I need some one Bringing the server back to Europe again My little brother changed it by mistake and my rank went back to Bronze
My ID : 5353238509
My country : jordan
My device : POCO F3
PLZ BRING IT BACK 💔💔🥲👍
and im sorry for this mistake ...

[wet jasper]

when is new premium crate coming

[tranquil viper]

How to get this head piece?

Thanks

[vagrant onyx]

From spider man adventure challenge event ( its about luck )

You have to complete event mission
And when you do challenge you might get it

[tranquil viper]

Gotcha, thanks a lot

[keen dock]

Did they change the point system?

[flat flame]

help me please support 'm stuck in schole using spider man in wall

i make report and chose bug and screen shot but nothing happen

-,-

any modrator can help me my rank is going to get bad

-,-

now after tring many time to jump game said you jump from high ground

[wary halo]

Premium create release date please

[vagrant onyx]

On global version its out
On bgmi there is something else

[wary halo]

Ok

[vital violet]

Do bugs get reported here or in feedback?

[cyan citrus]

Through #old in compliance with that channel's pinned instructions, @vital violet.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tropic imp.

[white dawn]

rank conqueror 1-500 ??

[winged pewter]

@lime juniper thank you mam
Finally we got new lobby theme and aftermath lobby music in events section 🎉❄️

[stiff monolith]

Someone stole my account. Stolen account id: 5584417056

[ionic slate]

can someone explain whats external emojis, show an example?

[cyan citrus]

For compromised and stolen accounts, please contact customer support of your social media account and customer service in-game for further assistance.

[stiff monolith]

I did but they won't help me

[cyan citrus]

We will not be able to help you with compromised accounts through the community in any way, @stiff monolith.

[stiff monolith]

Ok i guess i lost it forever

[vague phoenix]

Contact customer service in-game? Are you joking? That’s pathetic since the bot doing the texting back is useless as hell lol 😂

[sage thunder]

Why hackers not banning nowadays 😅

[cyan citrus]

The AI is just there to record your issue and to save extra time and resources. It is not that easy to have a live chat all the time with customer service due to enormous number of requests all the time. You will connect to a customer service representative after you record your issue through AI and select the available options accordingly.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sage thunder. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @flat flame. You can also submit a report in #old in compliance with the channel's pinned instructions.

[sage thunder]

@cyan citrus We were killed in sanhok twice by two hackers using all cheats . We've reported them instantly after get killed. And pubgm security teams telling us they haven't used any hacks and not cheated 😅 😂

[vague phoenix]

I’ve been waiting 4 months on a reply due to being muted for using language when in fact I was not using language I said hacker multiple times in a lobby chat since I was killed by a hacker and every time I text hacker it thinks it’s a swear word and blanks out my text (……….)

[cyan citrus]

This means that players may have not been found to be cheating in that instance, but they will monitored going forward. You will be notified if they will be suspended in the future upon the verification of cheating behavior. Do you happen to have a video recording of the cheaters?

[vague phoenix]

The mute is over but it’s not the point I spent 3 weeks not being able to talk to mates cause the stupid game AI thinks words are swear words all the time like I can’t even say mk14 without it blanking it out

[night cloak]

The guy was cheating 100000% and nothing

[vague phoenix]

Lol 😂

[cyan citrus]

Developers are already aware of this issue and are working on improving the filters. Meanwhile, you can provide your feedback about such innocent words that you think should not be filtered through #old.

[cyan citrus]

This means that player may have not been found to be cheating in that instance, but he will monitored going forward. You will be notified if they will be suspended in the future upon the verification of cheating behavior. Do you happen to have a video recording of the cheaters?

[sage thunder]

I think my teammate got one hackers' gameplay recording

[night cloak]

Because Tencent doesn't know how and what to do to prevent them.... It's just stupid.
Game has become to the point who's got better hacks ...not who is better as player

[cyan citrus]

You may report the player through the following link if you have video evidence.

https://bit.ly/3uDSJZv

[sage thunder]

Ok. Thank you

[night cloak]

Quendi... By the time u MAYBE bann them I have already lost 6 h of gameplay that I could ranked up. So basically we are doing work for u and loosing time ... Without enjoying the game
Who will compensate our lost time?
What a great model

[cyan citrus]

Cheaters are getting suspended permanently every day, and all the time. However, cheating is not that much of a simple issue as you may perceive. You may browse #news for weekly reports of suspended cheaters and the pinned messages of that channel for all the updates that have been provided from time to time. The latest weekly report for suspended cheaters can be found through the following message link, @night cloak.

#news message

[cyan citrus]

The ranking points compensation for suspended cheaters has not yet been completely functional. Please feel tree to provide your feedback about that through #old.

[cyan citrus]

You are welcome.

[night cloak]

Why i became helicopter😆

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[quasi escarp]

Hi

Are there any trusted links to buy uc?

[cyan citrus]

You can buy UC through in-game or through following link, @quasi escarp.

https://www.pubgmobile.com/pay

[gaunt fjord]

What time pmgc will start

11am gmt?
Or 11pm gmt

[inner moss]

11:00 AM [GMT+0]

[willow wren]

Emmmmm theres a error said i had reached the limit of today logging in facebook account ??

still

[mint fossil]

How can i participate in this event @cyan citrus

[serene sleet]

@cyan citrus @thin halo @neon patio @celest shadow

[cyan citrus]

Please mention your device and country, @serene sleet.

[cyan citrus]

I believe this should be a regional event.

[mint fossil]

Its says for united states people only but theres no details how to enter or participate so is there any clue where i can participate

[cyan citrus]

Unfortunately, I don't have any more information about this event, @mint fossil.

[serene sleet]

iPhone 8
And my country is Bhutan 🇧🇹 (near India)
I lost rating as it happens before landing also few times @cyan citrus

[cyan citrus]

For how long have you been facing this issue, @serene sleet? Also, does that happen in every game or from time to time?

[serene sleet]

@cyan citrus it’s been few months,it happens rarely but still if you could forward the issue

[cyan citrus]

Do you happen to have a video recording of the issue, @serene sleet?

[fathom void]

New hack....🧐

[serene sleet]

No just the screenshot,I will record one if possible

[cyan citrus]

It could be a visual bug, but if you have a doubt that the player was cheating, please feel free to report the player through the in-game report feature.

[cyan citrus]

Got it! Thank you. It could be an issue with your internet or the game itself. We can try some fixes and see if it will make any difference. Please try to do a Routine Repair of the game from login menu and reset your network settings one time through your device Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device one time. If the issue still persists, please let us know and share a video recording if possible.

[night cloak]

Which GUN is SR ? sniper rifle ?

[celest shadow]

Yes.