questions

[celest shadow]

If the region you transferred to has a different type of crystal (red, blue, cyan, or et cetera.), the crystals in your inventory will not be converted.

[cerulean kraken]

OK, thank you

[celest shadow]

Unlinking your e-mail address or phone number is not a feature yet.

[rugged panther]

when is the battle pass coming out ( the new one?)

[radiant frigate]

Cycle 2 Season 4 will begin on January 18, 02:00 (UTC +0).

[rugged panther]

when’s that like 4am 7pm ykwim

[radiant frigate]

I don’t know in what Country you are

[rugged panther]

central time

just central time what time will it be

[radiant frigate]

8 pm i think

@west vapor

I am sorry for tagging you, but approximatively in how many days will the 1.9 update will come, because i am experiencing the same problem with the 90 fps on iPhone 13 pro max and i can’t wait until i know

[true void]

Season starts in 2 hours? anyone

[vagrant tulip]

After 2 months

[valid parrot]

When will my fold 3 support 90fps??

[vagrant tulip]

There isn't any estimated time for that if the device is capable it will be supported as soon as the developers optimize it on your phone.

[west vapor]

Correct.

[manic ridge]

Please tell why the fak is iPad Pro not optimised then game for peace allows hdr 90 fps global 90fps on only smooth

[vagrant tulip]

I didn't understand what you said please use proper English

[vital violet]

Hello guys, my iPhone 13 pro MAX Dont work fine on 90 FPS , When i set him to 60 everithing ITS ok But on 90 i have maximum 40 FPS

[lusty plaza]

Same

[vagrant tulip]

@lusty plaza @vital violet
Why does the 90 FPS setting provide 60 FPS in reality on iOS 15?

Due to the new power-saving feature of iOS 15, we will correct this issue for iPhone 13 Pro and iPhone 13 Pro Max in the next update (version 1.9).

We apologize for any inconvenience caused.

[lusty plaza]

Waiting 2 months for fixing it ?? That’s too long bro what about if i have ios 14 will work? Or will pubg fix it in the inside-game update that comes after every update

[vital violet]

Really , i need to wait 2 months FOR 90 FPS ? I just Buy the phone 2 days ago😑

[lusty plaza]

😂😂😂

[vagrant tulip]

They said next update so it is. You may try the ios 14

[vital violet]

This is my Lucky..

iOS 14 on iPhone 13 pro MAX? I think this is bot posibile

Not possible*

[lusty plaza]

1500$ for nothing , anyways u have to wait for Pubg to download the inside game 12 mega update that comes after every update to fix problems when it comes just downgrade ur phone to ios 14.8 and that’s it

[vital violet]

I think i cant downgrade the phone to iOS 14 bro…

[shadow wyvern]

Hi guys. I just joined and all the lobbies are empty and there is a lock sign.

What does that mean?

[lusty plaza]

Through itunes yes search on YouTube

[rugged panther]

Why isnt it giving me any points in ranked matches?

[thin halo]

Currently the ranking is locked for rank reset until 02:00 UTC.

[radiant frigate]

It will Take 2 months for the 1.9 update so we can play with 90 fps on iPhone?really?

[ionic slate]

hi

I'm having some issues with the game

Im having to download these resources everytime I open the game

[night cloak]

Incompatible tier cannot team up

[winged pewter]

Where is it new lobby theme?❄️

I can't play without new lobby theme please add new lobby theme right now

[dusty heath]

rip 13 pro max owners batteries

if it takes 2 months to fix this

60 fps isnt even working and 90 fps only works with recording

[quiet shadow]

Is this email came from PUBG mobile or From Hacker ? I'm Pubg Contents Creator on YouTube

[ember plover]

Hey guys I got an issue The Spiderman Adventure Challenge is not Working. Any suggestions??

[blazing knoll]

Guys,can please someone help me?

Someone just tried to steal my acc and idk how stop that

[wild kraken]

Communicate with customer service

[blazing knoll]

I did man

But nobody help me

[quiet quartz]

Hi

Sir please help me i want to change my region

But region change option not show in settings

[astral moth]

sorry for ping but i need help here @neon patio watch this video please

I was ranking

[quiet quartz]

.............

Reply....

[agile pawn]

How do you become a content creator?

[wooden cargo]

I need help @ionic slate

[ionic slate]

I'm not a moderator but sure, can you evaluate on the problem

[astral moth]

@neon patio hello me buddy this thing keep happening

[winged pewter]

@ionic slate please tell me when come new lobby theme?

Hello....anybody there?

[ionic slate]

@winged pewter Lobby screen improvements:

• Moved the Cheer Park location to Mode Selection.
• Moved the Brother in Arms location to the Team-up Lobby.
• Moved the subscription location to Purchases.
• Improved the locations of monetized events and activity events.
• Made more layout improvements in the bottom-right corner
  , I don't have any access to more information other than this, feel free to tag any moderator for more of a correct answer

[winged pewter]

@ionic slate hey thanks ❄️

[ionic slate]

Anytime

[soft hazel]

i dont have an option to change my region im on united kingdom and i wanna change it to the United States

[celest shadow]

The change country/region option is not available for accounts in the European Economic Area (EEA).

[wooden cargo]

Ok

[soft hazel]

o is there anyway i can change it or is it just stuck like that permanently

[sullen lion]

permanent. unless eu laws change.

im too dealing with it... :(

[celest shadow]

How can we help you with this?

[celest shadow]

Unfortunately, it is not possible to change anything due to the General Data Protection Regulation (GDPR).

[soft hazel]

oh alright thx for helping

[celest shadow]

No information on a new lobby theme.

[celest shadow]

This issue looks like it has something to do with your Internet connection. Please try restarting your router, change between Wi-Fi and Cellular or avoid areas with many Internet users. You should also try restarting your game and device.

[celest shadow]

Have you tried performing a routine repair?

[celest shadow]

We have added team range restrictions in ranked Classic Mode. Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.

[storm flume]

Please do not use languages other than English, @rose breach. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[astral moth]

Did you hear audio too? My teammate wAs stuck at the same time

[celest shadow]

This is not from PUBG MOBILE.

[rose breach]

We’re is bonus i Ned my 100us

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @ember plover. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

You can find the change country/region option in your basic settings.

[celest shadow]

Please refer to the roles section in #735483472432594994 for further information on how to apply for the content creation program.

[ionic slate]

I have tried that multiple times, now its fixed after reinstalling, but I think I know why this happens (happened before), I installed the game through the official website, I already had 1.8, but when it was released on the play store it didn't detect that I had 1.8 and started downloading the update again automatically, so I think google plays auto update is corrupting the files of the game by redownloading files that are already in the game files

[celest shadow]

Did this happen in every match or just this particular match?

[onyx cairn]

Do you have an issue with the Esports website?

[celest shadow]

Bonus Challenge is only available for certain regions at the moment.

[celest shadow]

I see. Reinstalling the game from the Google Play Store should help as well.

[ionic slate]

that's what fixed it 💯

[astral moth]

Two matches with different network

[sacred lark]

Hey @celest shadow

[celest shadow]

Please try performing a routine repair from the login menu and a network reset:

Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings

Once you have reset it, restart your device.

[celest shadow]

Responded to your private messages.

[narrow lion]

In recall event, it is showing that every reward is redeemed. But I did not redeem anything.

[night cloak]

Bots are not spawning in simulation Training area , anyway i can fix it ?

[wooden cargo]

I need help of this.

[celest shadow]

Dear @onyx cairn, can you please provide some esports-related assistance to @sacred lark? Private messages is recommended.

[sacred lark]

Hi @onyx cairn could you add me so we can talk in private dms

[night cloak]

Can you help me , please

Bots are not spawning inside training area

[celest shadow]

Do you already have these items in your inventory?

[celest shadow]

Does this happen every time you enter the Training Grounds?

[night cloak]

Yes

[narrow lion]

No, I have some of them.

[night cloak]

but once when i played lvl 3 it didn't happened

[celest shadow]

Please submit a report in #old for this bug. Video recording is recommended to troubleshoot the issue.

[wooden cargo]

I mean I need help with that

[night cloak]

Can file bigger than 8mb be sent?

[onyx cairn]

Surely I'll takeover, @celest shadow.

[onyx cairn]

Noticed, but you didn't tell us yet.

[celest shadow]

From what I know, if you have redeemed these items in the previous Recall Events, it will remain as redeemed.

[night cloak]

Or should i Make a link and send it

[celest shadow]

Yes, you can upload up to 100MB in this server.

[night cloak]

Ok thx

[celest shadow]

Thank you.

[keen dock]

Y’all should give everyone web shooters on spawn island

[night cloak]

Sent in #old , did it ever happened to you also ?

[sacred lark]

I dmed u for the following

[wooden cargo]

In the upcoming PMGC 2021, will the game give players a code or something related to this event?

[celest shadow]

It will be helpful if you can provide the following information as well. You can edit your message in #old to include this:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[night cloak]

Ok

[celest shadow]

That seems like a great idea. Feel free to provide your feedback in #old.

[wooden cargo]

.

[bronze idol]

where can i find the moments now?

[ocean fractal]

Where can i disable death reply?

[cyan citrus]

You can find your moments on left side of your profile after you tap on that icon.

[winter fiber]

Fix the fiyinh glitch on spiderman event, people are flying from appartment to gorgopool

flying*

[onyx cairn]

Yes, you can exchange tokens for the treasure boxes, if you're lucky you are able to get one on these redeem codes.

[ionic cloak]

Hello
is if you useDNS my account get ban?

[cyan citrus]

No, @ionic cloak. However I would recommend you to use the recommended settings as provided in #faq sub 4.3.

[jade nest]

Ummm hello? What happened to this on global version? Is it supposed to be bug? Because kr version has this and the global version shows empty stuff. Just wanted to ask before reporting it in bugs.
https://cdn.discordapp.com/attachments/481199545858916393/932824874697760778/PUBG_MOBILE_2022-01-18-05-32-40.jpg

[wooden cargo]

It won't appear right after this update I guess?

For new players, what are the perks they get when they sign up for Prime Plus for the first time?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wild kraken.

[whole hamlet]

Hey Guys is there any chance to get a New voice package because , IT my last tdm somebody had it on Chinese or Japanese or whatever Asian language 🤣

[night cloak]

Why I was muted from sending likes on moments..somebody has an ideea?

Is an daily limit

[night cloak]

The same the others players got ..what is wrote there :)

[proud vine]

I need help plz I can't login in my account

Hmm hello any support??

[cyan citrus]

Are you creating new account, @proud vine?

[proud vine]

Yes playing to conquer

Why can't because a new trainer method will happen or what

??

[cyan citrus]

You may try again tomorrow or contact customer service in-game for further assistance, @proud vine.

[shut current]

<@&481161015728406538> why we can’t play cross server in pubg after diamond? I can’t play with my friends in other servers like this

[proud vine]

Ok thank you so much

[celest shadow]

We have added team range restrictions in ranked Classic Mode. Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.

[shut current]

So for example if I’m in platinum krjp server can I play with my friend that is in diamond asia server? @celest shadow

[celest shadow]

You will not be able to. Players from Bronze tier to Platinum tier can team up with each other, but cannot play with players in Diamond tier or above.

[cyan citrus]

You are most welcome.

[proud vine]

It is fine I but PUBG mobile account??

[vernal helm]

I’m on ios.

[shut current]

So only when I reach diamond than I can play with diamond tier people from other server? @celest shadow

[celest shadow]

Yes, but the server does not matter in this case. It applies to everyone.

[shut current]

Ahh I geddit now thank u!!

[proud vine]

Hello can I chat with you private??

[fathom void]

@celest shadow can you tell me about this notice...?🧐

[celest shadow]

How can we help you?

[celest shadow]

This could mean that your team member has not reached the minimum account level to unlock the mode you selected.

[proud vine]

Is there is a why I unbanned my account from 10 years pls I know that using cheats can banned you but it was before I was dumb playing in my main account so pls unbanned my account and thank you this is the a. Id 573006966

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @proud vine.

[celest shadow]

This is a lesson for you to learn. Accounts that were suspended for violating PUBG MOBILE's terms of service will not be recovered.

We hope you can start playing fairly from now on.

[fringe oxide]

I accidentally created an RP team instead of searching for one to join, is it possible to undo please?

[celest shadow]

Yes, you can exit the RP team if you are the only one in it.

[fringe oxide]

it worked, thank you very much!

[fathom void]

Level Means.....

[celest shadow]

Does this notice appear when they are online instead of offline?

[fathom void]

Yes

[celest shadow]

Has your teammate downloaded the map?

[fathom void]

Yes

[tardy elbow]

How to fix data migrate pubg bgmi to PUBG global

[celest shadow]

In that case, I am not really sure myself. Feel free to submit your concern in #930771614059077673.

[celest shadow]

It is not possible to transfer your account from a regional version to the global English version of PUBG MOBILE.

[shadow mango]

@celest shadow can you check your dm

[tardy elbow]

Why in support PUBG impossible

My from Iraq ping is high 210 I can't play games

By PUBG bgmi

[shadow mango]

@onyx cairn

[shadow mango]

where to claim prize of pmco fall split 2021

[onyx cairn]

What's your region?

[tardy elbow]

I change pu

[shadow mango]

nepal

[tardy elbow]

Why is fixed no impossible team ?

[onyx cairn]

Please contact the tournament organizers via your regional PMCO Discord server.

[shadow mango]

thing is that i am new manager and i dont have discord link

[onyx cairn]

Then ask your team regarding it.

[shadow mango]

i asked to give that server link but they said its expire

[onyx cairn]

Then tell them to contact the organizers to provide another link.

This is nothing I can assist with in here.

[shadow mango]

ok

[tardy elbow]

@onyx cairn please fix data migrate 😔😔

[onyx cairn]

Nothing to fix in there. Only the customer service in-game can help you.

[tardy elbow]

How to going to customer service ?

will be repaired PUBG What can I do to get them from me

Bro Say me

[wintry sedge]

I didn't break anything. please double check the data and remove BAN My id is 51248260938 , nickname is blackSAMURAIッ
I want to donate more and I'm sorry to lose my account, please remove the ban, I didn't violate anything. New season tomorrow , please give me my account!!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wintry sedge.

[woven cobalt]

How can i get free uc ?

[late acorn]

mike turned on but my voice is not being heard and I can't hear teammates voice

[thin bison]

Is it okay to link pubg with Apple game centre?

[cyan citrus]

Please mention your device and country.

[cyan citrus]

It should be fine. What seems to be the issue?

[late acorn]

Samsung m51 country:nepal

[cyan citrus]

You cannot get it completely free. You can participate in #events or purchase the UC through in-game or the following website.

https://www.pubgmobile.com/pay

[cyan citrus]

Please try to do a Routine Repair of the game from login menu, clear game cache and restart your device one time.

[wooden cargo]

Is there an event for this?

[thin bison]

@cyan citrus I just want to link a second social media

[ionic slate]

Is it normal to get 9 points in platinum tier while having 9 kills , top #3 ,

[mortal cedar]

hello, my account was stolen. I don’t know how exactly it was stolen, but I’ll just describe the whole problem.
my profile was originally linked to a VK profile, and then I accidentally linked it to Facebook. then I didn’t go into the game for a long time and quite recently I decided to go and was surprised that all my things, saves, game pass, etc., were lost or stolen.
I also paid for purchases on this account through Apple ID and, I hope, I can confirm all this with checks.
I wrote to your technical support in November, but they misunderstood me there.
stolen account ID: 586444747
please return my account to me. if you need any proof of account ownership, please write me what you need to send and I will do it

I just don’t even know where to turn, because support is very strange

[quasi gull]

Suporte On?

[urban jetty]

can you guys help I have 4 premium crate coupon from last season I can't used it rn.

it useless now

[winter fiber]

People are flying on spiderman mode glitch. What are you doing? fix it asap!

[azure skiff]

Yes bro I no that 1 player killed me in game on top 10 😒

[winged pewter]

A new patch update coming soon

[azure skiff]

Yes

[primal vapor]

my recall event is glitched. i didnt redeem anything but it shows redeem limit reached. last season same issue.
pubg id: 5447531185
region: Pakistan

[night cloak]

Did they completely remove old kd

[jade nest]

....?

[radiant frigate]

It will Take 2 months for the 1.9 update so we can play with 90 fps on iPhone?really?is it that hard to fix it in the next hotfix or something?…

[frosty depot]

You cannot.

[tropic anchor]

Hi

R u a moderator

[night cloak]

<@&481161015728406538>

My game wont let me play livik without the mode

[long bane]

@celest shadow
for one week you have given fake information ...
i entered Diamond tier and i can rank up with Platinum players ...
2 major tiers means 2 above and two below ...

[celest shadow]

It is in your events center. Select the trophy icon and click on "PMGC Events". You can use your PMGC Tokens to redeem items in the redemption store.

[storm flume]

Please contact the customer service for further assistance, @mortal cedar. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

How can we help you?

[celest shadow]

You will be able to use your Premium Crate Coupons when the Premium Crate becomes available.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @winter fiber. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @primal vapor. You can also submit a report in #old in compliance with the channel's pinned instructions.

[vagrant tulip]

@long bane can you further explain this with a video or something?

[celest shadow]

Yes, I believe it has been removed.

[night cloak]

When will esports cards section open?

Any info?

[mental oyster]

Hi I had a question? Why are my uc taken away after I get them?

[wooden cargo]

Oh thanks for that

[celest shadow]

Will get back to you regarding this.

[celest shadow]

Hello, can we help you with anything?

[celest shadow]

This often occurs when your Internet connection is unstable due to poor signal. Try the following possible solutions:

▫️ Restart your Internet connection, change between cellular data or Wi-Fi, or avoid areas with many Internet users.
▫️ Restart your router, wait for 1-2 minutes, then restart the game.
▫️ Restart your device and try again.

[analog fable]

My Duo partners account was linked to Facebook, but has been unlinked by someone (his Facebook account was hacked into) , the language has been changed to Arabic and his character gender and clothes etc have been changed. He cannot get into his account, and he is going round in circles with support on his new account and is getting nowhere. He has proof of purchase for that account, but no access as it has been linked to someone elses information. I have just seen them online on my friends list, but have since been deleted. I have asked support in game on my own account to please look at the log in locations etc on this account as it will be pretty evident it is being accessed elsewhere, but nothing is happening. He has had the account since Season 1, can prove he owns it but is not getting any help from support. What else can he do? This is wildly unfair that someone else is running around with his account that he has had for years, can prove is his and has purchase proof for, but keeps getting the same generic response!

Please can someone actually help, not send the same old generic rubbish response.

[celest shadow]

Select this option to switch between the themed game mode or normal Classic mode.

[celest shadow]

We have added team range restrictions in ranked Classic Mode. Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.
This is my own interpretation when I read the patch notes.

[celest shadow]

It appears to be coming soon and I do not have any further information regarding this.

[storm flume]

Please contact the customer service for further assistance, @mental oyster. Refer to subpoint 5.4 in #faq for further information.

[steep tapir]

Why cant i invite my teammates it says incompatible tier cannot team up

!help

Please

[celest shadow]

Hello,

We recommend contacting the in-game customer service for account-related assistance. As the moderation team in this Discord server is not affiliated with the customer service, we are unable to assist players with this matter through the community. Thank you for your understanding.

[celest shadow]

What is the current tier for you and your teammates?

[steep tapir]

@celest shadow help please 🥺

Yes

We are in diamonds

But why cant i invite

@celest shadow

[velvet solar]

can any one help me

[celest shadow]

Can you please provide us with a screenshot of the tier information for you and your teammate?

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[valid tide]

Hello I really don't understand how this works so can someone please explain it to me. Im on Europe and my friends are on NA and we push conqueror together. Am i not be able to play with them once they reach diamond because im in bronze on NA

[left prism]

I’m 100% sure it’s not my internet the problem

That’s crazy I still have this ping problem like wtf I have stable 20ms and it keep getting to 400 500 600 ms in big moments like this

[steep tapir]

@celest shadow

@celest shadow here are the screenshots

[left prism]

Showing me the wifi thing as it had a problem with that and I go in settings and I have internet connected so why

[fading vault]

My region change option not showing

[velvet solar]

it didn t help

[celest shadow]

Do you both have the same server selected and have you teamed up during C2S4?

[steep tapir]

I have europe and he has asia

[fading vault]

I want to change my region farance to Pakistan but region option not showing

[celest shadow]

It might have to do something with the selected server since if you are the leader of the party, then his rank in Europe would be in Bronze or Gold.

[iron flint]

Hello.
For the second day in a row, this notification appears and I can't log in to the game under my account. I had to create another one to play. What should I do with this error and how to remove it?!

(Attached a screenshot of the error)

[celest shadow]

The change country/region option is not available for accounts in the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[fading vault]

When it be fix

[celest shadow]

Did you logged in and logged out many times in a day?

[celest shadow]

This is actually not an issue, it is government law.

[celest shadow]

Select "Forum" from the website and join their server for further assistance.

[iron flint]

Maybe. I play at work when no one is around. I often turn off and re-enter the game.

[rotund raft]

Why I can't buy it??

[fading vault]

But I live in Pakistan?

[storm flume]

Please do not use languages other than English, @digital dune. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Did you log into your account in multiple devices?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rotund raft. You can also submit a report in #old in compliance with the channel's pinned instructions.

[waxen sundial]

I want to report a hacker

[left prism]

@celest shadow

[celest shadow]

If you had switched to one of the countries in EEA (France is included), then your PUBG MOBILE account will remain in Europe. You will not have access to change your country again because of the regulation.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @waxen sundial. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[iron flint]

No. I have one device. OUKITEL WP17

[digital dune]

Hello, I can't connect.. Usually I connect with my e-mail, but it shows me "Connection error, please try again" it's the same when authenticating myself with the code I don't receive any code thus, my phone number… I already sent a request to the support, I still don't have an answer.

[celest shadow]

Feel free to provide your feedback regarding the ping in #old or #930771614059077673.

[left prism]

Ooohlalaaaa

Okay

Thank you

[celest shadow]

Please wait 24 hours before you attempt to log in again. Once you have logged in, please do not log out of your account.

[waxen sundial]

I need to report a hacker in BGMI

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @waxen sundial.

[fading vault]

It means I never change my region?

[celest shadow]

This is intentional and will come later during this version.

[celest shadow]

Unfortunately, no. However, you can always create a new account.

[waxen sundial]

Do you have have any official discord server of bgmi?

[celest shadow]

You can browse for it on the Internet.

[celest shadow]

Are you unable to log in with your linked social media account(s)?

[mighty reef]

After the last update, 90 FPS doesn't work properly on devices like IPhone 13 pro max. When will this issue be resolved.??

[jaunty pulsar]

Good afternoon, I logged in from my account, confessed a new account, I can't restore my upgraded account
My data is BoRiSBriTVA 51611175278
I am waiting for an answer from you

[celest shadow]

Please refer to this pinned message in #old.

#old message

[digital dune]

@celest shadow No, my account is linked with email also my phone number

[celest shadow]

Can you please elaborate on your issue?

[celest shadow]

You do not have any social media accounts such as Facebook, Twitter, Google Play Games linked to your PUBG MOBILE account?

[jaunty pulsar]

After the update, I went through Google, the account on which my achievements were disappeared, a new account is created from this login and password, although there is no ban on my old account, but entering my accounts suggests me to create a new account

[lucid basin]

why it says redeemed? I dont have that skin

[digital dune]

@celest shadow I log in with my email only. My Google Play account is not linked with the account I'm playing, I've already tried and created a new account.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @lucid basin. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

If you are logging in with your linked e-mail address, try using your password instead.

[jaunty pulsar]

Help please

[digital dune]

@celest shadow What I do, it directs me to a puzzle by completing it it shows me "Connection error"

[celest shadow]

Make sure that you use the correct social media account to log in. If the issue persists, please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

That is the CAPTCHA. Did the "connection error" appear after you completed it?

[plain socket]

M416 fool death create are now small after update 1.8. is it any glitch or pubg now make it smaller...

[urban jetty]

can someone relate to war mode you unexpectedly can't move?

fix this bug

[celest shadow]

This is a bug. The correction is nearly finished and will be applied soon.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @urban jetty. You can also submit a report in #old in compliance with the channel's pinned instructions.

[digital dune]

@celest shadow Look, once I complete the Captcha

[celest shadow]

A possible solution may be to change your DNS settings. Please refer to this guide.

▫️ https://developers.cloudflare.com/1.1.1.1/setup-1.1.1.1/android

[fading vault]

Sir plz give everyone one chance to change her region

[digital dune]

@celest shadow I don't think it's my DNS, because connecting with Google Play works. Then some people I know can connect with my phone by putting their email.

[celest shadow]

You may try this solution and see if it helps:

▫️ 1. Log in with Twitter.
▫️ 2. Instead of entering your credentials, scroll down until you see "Apps and Sessions".
▫️ 3. Select the option and log in through it.
▫️ 4. Restart your game and log in through Twitter again.

[celest shadow]

This will not be possible for accounts in Europe. We hope you understand.

[night cloak]

does the ipad 9th gen have 90fps or its a glitch.many people got it

@celest shadow

i asked a diff mod

they couldn’t answer

[fading vault]

Thank you

[still pebble]

When does the new lobby come out?

[autumn hazel]

Just because of this pathetic new ranked team range, I cannot match with my friends who play on other servers because I’m on bronze in the server they play on.

[celest shadow]

It is worth the try. If the issue persists, please try switching between your Wi-Fi or Cellular connection.

[still pebble]

.

[night cloak]

I did that and they both put me in the spider man mode, even tried deleting the mode from downloads and then it wouldn't let me play either livik

[autumn hazel]

Will pubg ever fix this or is this permanent??

[celest shadow]

This is the list of devices that are unable to run PUBG MOBILE with 90 FPS:

#questions message

[night cloak]

Nvm i tried again now and its working, must've been some weird session bug

[night cloak]

i dont see ipad 9.it means what then?

[celest shadow]

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6 if your device is not listed below.

[celest shadow]

No information regarding this.

[celest shadow]

We are sorry to read about your experience with this new system. Feel free to provide your valuable feedback in #old.

[digital dune]

@celest shadow Ah damn, I did something stupid.. In fact, my account is linked with Facebook, I'm sincerely sorry. I thought logging in with email would work as they are the same. Thanks anyway for your help.

[celest shadow]

Not a problem. It is always more convenient to log into your PUBG MOBILE account with a linked social media account. So, I would highly recommend that you link a second social media account if you have not.

[digital dune]

@celest shadow Alright, I'll do that immediately.

[cobalt sparrow]

How do I change the server before the 60-day period expires?

please help me

[flat flame]

hello prob;lem for pubg mobile can any admin or modrator contact me

[cyan citrus]

Please add more details about the issue you are facing.

[storm flume]

Please do not use languages other than English, @wicked oak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[flat flame]

as you can see low rank if i play with other servers

how can i know if they are using hackers or cheating

or clean player

this gonna distract players all the time

and also i can't see there statstics

as all

[wicked oak]

Good day! I need your help, I can’t log into my account, neither through facebook, nor through the apple game center, it shows some phone number that doesn’t belong to me, I also can’t log in through the mail with confirmation of a one-time password, in my account about 900 thousand rubles, what's going on?

[cyan citrus]

Please contact customer support in-game for further assistance with this, @wicked oak.

[cyan citrus]

We recommend you to only play with players who you trust and you are sure that are not cheating. Playing with random players should not cause any issues. However, if you believe that someone is cheating, or even if you have a doubt, you should leave the team. You will only be suspended if you are willingly teaming up with cheaters.

Having lower ranks does not necessarily mean that they are cheating either.

[radiant frigate]

It will Take 2 months for the 1.9 update so we can play with 90 fps on iPhone?really?is it that hard to fix it in the next hotfix or something?…

[cyan citrus]

You may apply this fix for now and see if it will make any difference, @radiant frigate. Apologies for the inconvenience caused.

#old message

[flat atlas]

At the end of the matches this page is not appear to me..?

Is there any option to switch over it??

[cyan citrus]

Do you have the resources pack downloaded, @flat atlas?

[radiant frigate]

My Game works fine on extreme and i have 60 fps constantly But Why can’t the fix for the 90 fps come earlier, is it that hard? I really have to wait 2 months?

[cyan citrus]

It should be a crucial issue. That's why it will take more time than expected to be fixed, @radiant frigate. You can still provide your feedback about the issue through #old.

[radiant frigate]

I did… thank you for the answer though, i am really Mad about this but i can’t do nothing so.. thanks

[cyan citrus]

Your frustration is totally comprehensible, but this is not in our hands either. You are most welcome and thank you for your understanding.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @short heron. Remember to read through #faq before asking questions in the support channels.

[silver flame]

Hi, didn’t get a response to my question. When I turn my mic on, my in game sounds get really low. Is there a fix or a patch coming? I’ve heard a few other friends having same issue.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @silver flame. You can also submit a report in #old in compliance with the channel's pinned instructions.

[hallow gulch]

Yea, I'll proceed with asking again
How am i supposed to find out the name of the ''user's twitter account'' that unknowingly got linked to my game account

[cyan citrus]

You cannot do that, @hallow gulch. Also, for compromised accounts, please contact the customer service in-game for further assistance.

[hollow kernel]

Hyy

[cyan citrus]

Hello! How can we help you, @hollow kernel?

[hollow kernel]

Y have a problem

With my account

[cyan citrus]

Please add more details about the issue you are facing, @hollow kernel.

[hollow kernel]

It was stolen from me a few months ago

[hallow gulch]

You don't seem to get the point sweetheart, customer support asked for the user's twitter name as a part of the information required to unbind the unwanted social from my game account

[cyan citrus]

Please contact customer support in-game and customer service of your social media account for further assistance with compromised accounts.

[hollow kernel]

Y have tried evrithing to recover and nothing

Instead y have recived a 10 years ban for this thing

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hollow kernel.

[fathom void]

199mb New Update..?

[cursive crater]

When are premium crates coming

[cyan citrus]

You should have made a mistake when selecting the relevant options with AI. You should select this option when the social media account does not belong to you. After that, the customer service representative will get back to you as soon as possible. Expected time span is around 30 days.

Please sate your issue.

[dawn badge]

Good evening recently my channel got terminatedbroken_heart which is like heart broking for me i have 34k subs.and it take a lot of time for me to reach here I know in some video I given tips and tricks or I used wrong keyword by mistake which was wrong please help me out in this I am ready to delete every video every single video present on my channel I promise my mom swear she is also sad and fear bcz of that channel terminate. Please give me an chance this was my first time and will be the last time I promise

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @dawn badge. We may otherwise have to mute you.

[velvet solar]

I can t speek in the game

[night cloak]

I got ban for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sullen lion]

Yep me too has the same problem! hopefully they fix it sooner!! with a patch!

i think they will

@cyan citrus same problem.

[sullen lion]

In 2 days

😋

[cursive crater]

thanks

[sullen lion]

You are welcome.

Everytime once the custom crate ends the premium crate gets in. Rmemeber this so you can have a check in game custom craye end date. @cursive crater

[thin bison]

@cyan citrus I received an email saying South America but am playing European server

[cursive crater]

I see

[thin bison]

I play European server

[sullen lion]

What is the requirement for completing open sesame achievement now?? Because the RP match time was earlier and we were able to complete 2 per month! What is it now and how will it be calculated? @cyan citrus

Players who are keen on achievement it might help them if they know whats the thing.

[velvet solar]

@celest shadow@cyan citrus

[cyan citrus]

I have attached the video as reference for the process.

[thin bison]

@cyan citrus can u see my case

[cyan citrus]

Please share a screenshot of your in-game Basic settings, @thin bison.

[velvet solar]

,

[thin bison]

@cyan citrus

I play Europe but pubg sent an email that I rank up in South America lol

[cyan citrus]

Please state your issue.

[cyan citrus]

This might be because you have recently changed your server. However, your rankings for Europe will be adjusted as well. You may report this issue through #old in compliance with channel's pinned instructions.

[thin bison]

@cyan citrus will it get back to normal?

[cyan citrus]

Could you elaborate, @thin bison?

[night cloak]

no sliver when tier reset?i did ace two times in different servers still no sliver

[thin bison]

@cyan citrus will be my ranking counted in Europe

[dawn badge]

#old k please vote for me please 😭😭🥺give me just a second just vote. @dawn badge

[night cloak]

Why is it saying “incompatible tier can’t team up when I invite”

[cyan citrus]

We recommend you to read the patch notes for more information about new changes in ranked game mode, @night cloak.

https://bit.ly/3HV9KoH

[night cloak]

i just wanna ask, there is pmco 2022 or not @pallid briar

[pallid briar]

Please follow the official PUBG MOBILE ESPORTS social media handles for future announcements regarding esports events. Also, watch the PMGC Grand Finals on our PUBG MOBILE ESPORTS YouTube channel from Jan 21-23th to not miss out the important announcements.

[jade nest]

Thank you for the information.

[primal vapor]

bro i have mentioned that my recall event is glitched. i didnot redeem anything but event shows redeem limit reached. same issue occured in last season.
pubg id: 5447531185

[robust mortar]

Can we still do missions like the commando achievement ?

[cyan citrus]

You may contact the customer service in-game for further assistance with this or report the issue through #old in compliance with channel's pinned instructions.

[stable bison]

@hardscope

[cyan citrus]

Yes. What seems to be the issue?

[robust mortar]

I can’t find where it’s listed so I can see how many more I have to win @cyan citrus

[cyan citrus]

You can now find achievements in your profile section, @robust mortar.

[robust mortar]

Thank uu quendi

[cyan citrus]

You are most welcome, @robust mortar.

[tulip warren]

Hello, my account has been banned in season 15. I don't know why, and I want it to be unbanned. My pubg name is 7sinsN00b and id is 5188974144. When my account got banned i wrote to you and, you told me that you will unban it tomorrow. It's been 12 seasons in pubg and you still didn't unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tulip warren.

[night cloak]

Is gfx tool bannable?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[night cloak]

Is gfx tool an authorized third-party software designed to modify or interfere with the game?

[cyan citrus]

It is not authorized, @night cloak. Usage of any third-party applications will result in an account suspension.

[night cloak]

Yes what
Is it bannable or authorized

[cyan citrus]

You may refer to this response again, @night cloak.

[night cloak]

So it's bannable?

I don't have enough braincells to process that

[night cloak]

yes

all of them

Damn

[night cloak]

DAMN

[quick monolith]

Hello PUBG Mobile, My account was hacked and Hacker Added his email and phone number (Third Link) in my account. My character ID is 5285292658 and Name is Haroon. I can still access it through Twitter so i have a request please please please Remove Hacker's Third Link Email and number. I will be really Thankfull to you.

[night cloak]

contact customer support

and verify it belongs to u

[quick monolith]

How can i verify

[night cloak]

by contacting customer support

u should proof that u owned it

and screenshots of purchases in that account

[quick monolith]

They say to give account creation date and who remembers that

[quick monolith]

who takes screen shots

[night cloak]

take screenshots of purchases in that account

[quick monolith]

where can i find?

[night cloak]

u can check it on ur profile

[night cloak]

from where u downloaded it

it will take up to 60days to remove

[quick monolith]

i download about 4 years ago and i changed 2 or 3 mobiles

[night cloak]

u may contact customer support.and show every proof u have

that u own it

thank you.

[quick monolith]

bro i dont have any

not a sing ss

[night cloak]

always link every social media to ur account.for security reasons.

[night cloak]

i am sorry then u cant get it back

[quick monolith]

bro but why

what pubg mobile is doing

are they out of their mind

[night cloak]

dont not share any info to others

[quick monolith]

I made a mistake he pretended to be my friend

[night cloak]

it was ur mistake that u gave to untrusted people

[cyan citrus]

Please move to #chat for general discussions.

[quick monolith]

Hey PUBG, when will you add change third link?

[cyan citrus]

No information regarding that, @quick monolith. Feel free to provide your feedback about the game through #old.

[rare sun]

Hello everyone i wanna join partner program how can i do?

[cyan citrus]

Are you asking about Star Program or PUBG MOBILE Content Creator Program, @rare sun?

[rare sun]

both which can i join?

[azure skiff]

I have a issue with my login Page in game

?

[velvet solar]

i have microphone problem just in pubg

can anyone help me

[azure skiff]

Restart the game

√

[cyan citrus]

You may refer to Community section under Roles in #735483472432594994 for more information about PUBG MOBILE Content Creator Program. You can also apply from there. For PUBG MOBILE Next Star Program, please refer to the following announcement.

#news message

[ionic cloak]

How I can get pubgm partner if anyone can help

[rare sun]

I has apply 1 year ago but not yet get information my content English spoke 700k+ follows I hope you can checkout

[rare sun]

Yes me too

[cyan citrus]

Please refer to #faq sub point 3.22 for more information.

[cyan citrus]

You will only be contacted if your request gets approved. Also, the subscriber or follower count should not be a priority.

[rare sun]

I think they not approve my country

[cyan citrus]

Unfortunately, we will not be able to help you any further with this, @rare sun.

[rare sun]

Why now I’m here I need to know clearly from that program

[cyan citrus]

That's all the information we can provide, @rare sun. We will not be able to help you with this any further.

[rare sun]

Thank you if can pm me

[cyan citrus]

Please contact customer support of your social media account and customer service in-game for further assistance with compromised accounts, @viral ether.

We will not be able to help you with compromised accounts through the community, @viral ether.

[ivory ice]

Hello. where is weekly report event for collecting bouns challange vouchers??

[tame pewter]

loading issue is still in the game please fix this

[low mulch]

Help me I need a link to report an account

[little quiver]

Hello

My account is hacked and linked to email and phone number i only have social links

@whole finch can i have some help ?

[wintry viper]

Why I can’t match with my friends from other servers?
On my server I am platinum I (NA) and they are diamond IV (SA). We played all the time and now the game don’t allowed me, because on their server I am gold. Is this an problem that will be fixed or is permanent?
I cannot change server because I am living in NA, better ping when I am playing alone. #help

[merry saffron]

i have the same problem ! can some one help us with an answer ? @here

@cyan citrus

[inner moss]

https://bit.ly/3uDSJZv

[night cloak]

i need to unlink the third link as it is hacked i contacted customer service they have not got back to me in 2 days and its urgent what do i do

Bruh wtf why the hands are so weird

Also is using gfx tool causes ban..?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[river ibex]

When 8v8 areana will come.???

[feral forge]

You may keep an eye on #news when it is released to be played.

[feral forge]

You may try to send a kindly reminder to the in game customer service if they have not responded you in a reasonable time span, then wait patiently for a response from them. Please be advised that, for account related issues, they are the only ones who can assist you regarding this.

[storm flume]

Please contact the customer service for further assistance, @little quiver. Refer to subpoint 5.4 in #faq for further information.

[hot patio]

Hi, I have a problem, I messed up my setup and I can't play for a team. It gives me that the class is incompatible. Can't form a team, can u help me please?

[faint umbra]

Does the 1.8 update talk about anything related to the hipfire in patch notes cuz it feels weird and I wanna know it

[hollow pumice]

Fix 90 fps for iphone? How muvh more time been long since update n its not even fixed yet?

[unique coyote]

hello everyone, I ran into such a problem, I have airpods headphones, when I play a game, the microphone is used not from the headphones, but from the phone microphone, how to solve, help

@static sleet

[inner moss]

Yes.

[zealous remnant]

Hollo

[dense dock]

so u cant play cross server anymore ?

your friends should be ranked in your server so they can play with you?

or is that a bug or mistake on your side.

vodka and t1 endi are currently ranked diamond V but in NA. yet it shows their Europe server rank which is gold and wont ever get higher since they dont play on Europe.

so was destroying cross server what yall aiming for or what

[merry sorrel]

There is a problem which is I can not play with my friends if they are in a different server BUT they are in Diamond already...
Hope this is only a bug or alot of people will delete the game soon.

WE NEED TO PLAY WITH OUR FRIENDS!!!

[sick marsh]

I am not able to message in the community channel in the discord server of PUBGM. is there any violation I have made which I am not aware of?

[outer lynx]

Whatever server u play with ur friends the rank will affect on your server and if they play in your server the rank will take affect on theirs@dense dock

[stable kernel]

Anyone here

[dense dock]

what im saying is. that the tier limit is counting their rank on Europe when their server is NA.

basically blocking them from playing ranked with me coz of tier restrictions.

ig tier limit is based on the server ranking of the player and not the highest rank of the player among all servers.

[faint nymph]

Im chang my country region but my account not show country region ?

[night cloak]

Does pubg use acceleration? And how do i disable that sht

I moved my finger like 5mm and the camera moved like 200 degrees which got me killed

And i play low-med sens mostly gyro tho

[dense dock]

@night cloak what phone you got

[night cloak]

I use ipad

Ipad pro

Sometimes i play on my phone tho

Samsung s21+

[mental oyster]

Keeps showing this but I’ve only bought uc from the app

[jagged jasper]

I need help delinking my account

[night cloak]

I have a question, right now the top 100 is about 3940 point

If I get 3000 points do I get conqueror tier without getting ace or It's okay with crown tier

[night cloak]

@static sleet

[mental oyster]

You need to get ace at least

[night cloak]

Even If I became from top 500, still need ace tier right

[mental oyster]

Yes

[night cloak]

Ace = after crown = 4200 Point

[mental oyster]

Yes I know I pushed conqueror in solos and once I got ace, that same night I got conqueror I was top 500

[night cloak]

Great, you got conqueror benefits same night right

[dense dock]

we cant even see the id of the people we report now ? how u expect us to form a cheater report in your own forms. if we cant see anyones id. yk how s--pid yall look rn.

lemme quickly dm the cheater on discord and get his id and username.

[static sleet]

You will have to reach the minimum threshold of 4200 points in order to acquire the Conqueror title.

[timid valve]

Where do I collect my weekly bonus challenge vouchers now??

I can't find the weekly report anymore at events

@static sleet

[foggy warren]

What is that tier restrictions ?

[jagged jasper]

@static sleet I need your help with my account, someone link his iTunes and email to my account and I can’t change it what I do about that

[bronze idol]

Tier restrictions are stupid imo. Cant even play with people on my friends list, who came up with this? wow.

[faint umbra]

Tysm

[strange bobcat]

Hellow

[celest shadow]

You may keep an eye on #news on announcements for the new arena map, Santorini.

[storm flume]

Please do not use languages other than English, @strange bobcat. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[timid valve]

@celest shadow

Where do I collect my weekly bonus challenge vouchers now??
I can't find the weekly report anymore at events

[strange bobcat]

@celest shadow dear my account ban without any reason it's pubg bugs its a Pubg Anticheat system fail it's not working properly because some fair account ban like my account please unban my account I'm playing also fair game but my account ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @strange bobcat.

[round spear]

Is there any options for disabling the "remind me"

I wanna disable it for myself

[strong birch]

I need 3 player in Qatar with iOS device and a sponsor…I guarantee i will take the team to pmco…..i have 3 year experience…in competitive
I need team for PMCO

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @strong birch.

[celest shadow]

This option will be available once you have reached a certain amount of required synergy with a friend and it cannot be disabled.

[storm flume]

Please contact the customer service for further assistance, @jagged jasper. Refer to subpoint 5.4 in #faq for further information.

[civic pivot]

@celest shadow did u know you cannot report YT channel via phone on that report link?

You must paste the code after channel/ right?

[celest shadow]

You actually can. Are you facing any issues while reporting?

Yes, only the channel identification is required.

[civic pivot]

I only can copy the complete link

Like this

https://youtu.be/9sZWGLLn-FE

I wanted to report this rat, which only makes video about configs

[celest shadow]

UCl5JwXhzWXp2ZBG_fPTJ2UA is their channel identification.

[civic pivot]

But i got warned by ms. president

I cannot select that

It copies only whole link

[celest shadow]

Yes, you should report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[civic pivot]

Thats what im talking about

[celest shadow]

You can try opening https://www.youtube.com on your browser (enable desktop mode), search for the channel then copy the link.

It should be the channel's link, not the video link.

[civic pivot]

I do on its easiest way, since reporting is good for the community, i do share / copy link, it should be okay to paste whole link, example this discord channel, whenever i paste it here, the video pops up, thats how it should be since i only wanna help with getting rid of those rats, why do i get warning about this?

Like i've done big mistake

Whats the matter if i paste cheater channel on community? What can be wrong to get a warning, since i couldnt do it like you sat

Say

[bleak geode]

Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as [e-mail]
ID: الأيدي5224715366Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 07-19-2030
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.
ID- Pubg Id
Nickname- Your Name
5224715366ايميل[e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bleak geode.

[celest shadow]

We appreciate all the reports we receive, the more the better so that cheating content is not to be found easily. However, they should be reported only through https://bit.ly/3soBavK because it will be more organized for the community team and it also helps them to review and process your reports more efficiently.

Please do not feel that a warning is a punishment, rather it is to inform you better to use the correct way to report. If it is difficult or that you are unable to obtain channel identifications on your own, please do not hesitate to send me a private message and I will help you with it.

[civic pivot]

Can i dm you? @celest shadow

[celest shadow]

Of course.

[night cloak]

Does anyone know when the premium creates will be back?

[wicked vessel]

is this a bug? It says that i have already redeemed all of the skins when i clearly haven’t

[west vapor]

Hi @night cloak
In 1 day.

Once the custom crate ends the premium crate gets in. Remember this so you can have a check in game custom crate end date.

[night cloak]

Thanks a lot 😊

[west vapor]

You are very welcome ! Good luck with the premium crate 🙂

[celest shadow]

It seems to be an issue with some other players as well. Please consider submitting a report in #old and include your numeric user identification, device, network and country. Attaching the screenshot will be helpful as well.

[cedar spire]

Hello, is there anyway i can have my account back to global? My account got scammed and migrated to bgmi.

[celest shadow]

Unfortunately, it is not possible to transfer your account back to the global English version of PUBG MOBILE. You can create a new account or continue playing in the regional version.

[bronze idol]

will the matchmaking tier issues be fixed? cant play with like 90% of ppl

[wintry viper]

Will PUBG stop cross server? Because if my tier have to be equal o close to the same people, how that will happen if my points go to my server?

[celest shadow]

Please submit a report regarding this in #old and include some screenshots.

[cedar spire]

But i have talked to the support in game and they said it will take 30 days to help me get my account revert back to global?

[celest shadow]

We have added team range restrictions in ranked Classic Mode. Players from Bronze tier to Platinum tier can team up with each other. Players who are at Diamond tier or higher can only team up with players within 2 major tiers of themselves.
If you would like to provide your feedback about the team range restrictions, please send it in #old. We would love to hear your opinion, @bronze idol and @wintry viper.

[celest shadow]

As far as I know, it is not possible to transfer it back to the global English version of PUBG MOBILE. For account-related issues, you have to communicate with the in-game customer service.

[cedar spire]

You are not affiliated by pubg support? How come u dont know that? Before i tried so many times. They said they cant and now after 100 days later. They said it will take 30 days to have me my account back if the information required is correct.

[wicked vessel]

oh, alright. thank you

[celest shadow]

Yes, the moderation team on Discord is not affiliated with the in-game customer service, hence we are unable to assist players with account-related issues through the community. We hope you understand.

[cedar spire]

Thank you sir :). Youre very kind

God bless u

[timid valve]

What screenshots am I supposed to include if I can't even find the weekly report??

It's because I can't find it since the update that I'm asking where it is

Will there be no weekly bonus challenge vouchers to collect from now on?

[celest shadow]

Sorry about that. Here is a screenshot that you can use.

[celest shadow]

I do not have any information about this at the moment, but you can submit a report in #old.

[karmic oak]

The extended mag skins dont work anymore it doesnt show up in gun lab neither in game.. fix this

[timid valve]

It's okay. Thank you 👍

[astral moth]

I can’t reduce my spirt sensitivity

Someone help

@thin halo

Plz

[gaunt fjord]

What happen?? Isn't it max 100?
It is reduce enabled

[astral moth]

I was tapping now it shows me 300 I can’t go back to 100

[gaunt fjord]

Please help,i cant post any moment

[gaunt fjord]

Thank god i didnt do that trick yet,wait bro a mod will reply to us when he is back on duty

[compact socket]

🤣

[stable mauve]

we cant play cross server anymore?
i'm diamond V on SA server and bronze on Asia.
cannot play with diamond+ people on Asia because in team up lobby it shows me as bronze

[ionic slate]

Ello

I reached elite 💪😂,
at #735483472432594994 it says i can use external emojie, whats that how do i use them

[brave wolf]

Get nitro

[brave wolf]

You only can play one server as ranked .

[unique coyote]

hello everyone, I ran into such a problem, I have airpods headphones, when I play a game, the microphone is used not from the headphones, but from the phone microphone, how to solve, help

[modern swan]

hey there, i am having e glitch like i haven't redeemed any of recall gun skins or dresses neither i have but I can't redeem them it show i have already redeemed the item :))
Now i need the byrel 762 skin please tell me the solution

[ionic cloak]

Hello I want to cancel frozen but how?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @modern swan. You can also submit a report in #old in compliance with the channel's pinned instructions.

[stable mauve]

which is a major problem for so many players

[stiff hare]

Your point limit seems to have reached max. Now you can do mission in next week. (825/825) Please someone correct me if I'm wrong

[gaunt fjord]

What is the price pool of pmgc

[white sphinx]

Hello

[static crypt]

thanks for the ping who lie yo me all the time ping show 30 but everything is laging wth pubg

trash game

[fresh sluice]

Where are you going, pubg mobile?

[static crypt]

yeah

[fresh sluice]

I can't play with friends because of the new player tier update

[static crypt]

now they sue free fire to copying pubg

i don't have a word

[static crypt]

i think he go in to rip game

[fresh sluice]

Is there any hope to remove the player layer or delete the game

[static crypt]

every season so many players lefting pubg

i think in 2 years pubg mobile be died

[cyan citrus]

Please use #chat for general discussions.

[pallid briar]

PMGC 2021 will have a total prize pool of $6,000,000, including prizes for 6 Individual Awards. The distribution for the finals and league(s) are given below.
Finals: 1st - $1,500,000, 2nd - $600,000, 3rd - $300,000
League: 1st - $362,500, 2nd - $145,000, 3rd - $72,500
https://twitter.com/EsportsPUBGM/status/1457317273660579854

PUBG MOBILE Esports (@EsportsPUBGM)

The upcoming #PMGC2021 will have a total prize pool of $6,000,000💰, including prizes for 6 Individual Awards!!

🏆Who will take the most money home? Stay Tuned! #PUBGMOBILE

Follow us on:
📺https://t.co/DXQhohsbaP
📺https://t.co/Wd3XRPtGmK
📺https://t.co/CE4FRVZrDD

Likes

164

Twitter · Nov 7, 2021, 12:01 PM

[static crypt]

ok my teamate just trow 2 granade at anemy feat and enemy not died

thank you

and moderators dont tell me to report the bug

then i not gona report

[cyan citrus]

You may refer to my this response, @static crypt. This is a support channel and not meant for such discussions.

[cyan citrus]

Please feel free to provide your feedback about the new matching system in the ranked mode through #old.

[white sphinx]

Quendi

[cyan citrus]

Hello! How can I help you, @white sphinx?

[white sphinx]

Why is my uc getting deducted?

[cyan citrus]

Could you please share a screenshot, @white sphinx?

[white sphinx]

Ok

Its gone from my mail

But can u show that i collected uc from bp?

I*

[night cloak]

Wt the f%% pubg now we cant team up witha lower tire friends , stupid update

[cyan citrus]

It is possible that your UC was deducted due to unauthorized purchases in the past, @white sphinx. In that case, the UC will be deducted until the total amount has been recovered. For further assistance with this, you can try to contact the customer service in-game.

[white sphinx]

What fo you mean unauthorised purchases

Do*

[cyan citrus]

We recommend you to read the patch notes for more information about new changes in ranked game mode. Also, you are more than free to provide your feedback about the new changes in ranked game mode through #old.

https://bit.ly/3HV9KoH

[cyan citrus]

The purchases you have made in the past from third party or unofficial sources.

[white sphinx]

I only purchased the battle pass once and that was with a credit card

And this time my friend gave me some gift so i can get the battle pass

[cyan citrus]

As mentioned earlier, you may try to contact the customer service in-game for further assistance with this, @white sphinx. This is not something we can help with.

[white sphinx]

I forgot what u call it a gift or sum

Hmm ok

[sullen lion]

@Quendi Recall event redeem glitch. Answer to this..

Did not redeem and 0 in inventory but it shows as redeemed. Answer to this.

Many players face this.

@cyan citrus

[cyan citrus]

You may report the issue through #old in compliance with channel's pinned instructions or contact customer service in-game for further assistance with this, @sullen lion.

[quasi bear]

HELLO I HAVE ISSUE IN MY ACCOUNT

[cyan citrus]

Please add more details about the issue you are facing.

[quasi bear]

Good morning, someone hacked my account through Facebook and my account was linked to the internal email link. I need help and there is proof that the account belongs to me. I need your help, please.

[cedar flower]

why do i get incompatible tier when i invite my fren?

[quasi bear]

The person made an internal link to my account, and now he is blackmailing me to ship his account to him and then he says he will give me the internal link and I have conversations between me and him

Please I need your support

@cyan citrus pro you're there

Please I need your support

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @quasi bear.

[cyan citrus]

We recommend you to read the patch notes for more information about new changes in ranked game mode. Also, you are more than free to provide your feedback about the new changes in ranked game mode through #old.

https://bit.ly/3HV9KoH

[stone pulsar]

Did they remove metro I wanted to try it out

@cyan citrus

[quaint moss]

Why I'm not able to redeem something it's show already remeem but I'd don't have that item in my inventory so why the only show value of ag for redeem and other all supply show redeemed

[storm flume]

Please avoid going off-topic, @static crypt. You may have unrelated conversations in #chat.

[cyan citrus]

Metro Royale: Reunion will be back for a limited time from January 24, 02:00 (UTC +0).

[cyan citrus]

Please report the issue through #old in compliance with channel's pinned instructions or contact customer service in-game for further assistance.

[winged pewter]

Please tell me what happened ?

Why new lobby theme not come in version 1.8 this time?

@lime juniper

[maiden cipher]

Anticheat system is not working properly in Metro Royal mode too much hackers in metro royal mode this time take some actions hackers using hacks only in metro

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @maiden cipher. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[maiden cipher]

I want anticheat system like classic in metro metro royal mode is very demanded mode but Security in bad

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @maiden cipher.

[night cloak]

How we can play with unrank players , peoples how are jump hot drop and they tire are not increase and they dont want rank but when they help rank pushing player cant team up , what happened pubg this is not good please remove this tire matching system .

[cyan citrus]

I have answered you here, @night cloak.

[winged pewter]

@cyan citrus if you have answer then tell me where is new lobby theme in version 1.8 this time?

[cyan citrus]

Unfortunately, I don't have information regarding this, @winged pewter. You may provide your feedback about that through #old.

[winged pewter]

Thanks

[cyan citrus]

You are welcome.

[cedar kayak]

Hello! Why do I have a 7 out of 8 rp bonus points?

[flat flame]

hey modreators please its uselss to make delay in spidy weapon -,- please fix this

[cedar kayak]

I've done everything

[cinder steeple]

Hello, about the new sync system. Please add a button. Whoever wants to do this do it. And whoever doesn't want to, don't do it. Tired of playing because of this system. We spent a lot of money on the game. Are you trying to kill the fun inside the game? I don't understand what happens if the problem is not resolved. I will go to my new pubg

[cyan citrus]

You should have collected the RP points without completing all the missions. The event will end after you collect the RP points.

[scenic sinew]

Hello
One of my friend had an account full of mythic dress many upgradable gun skins any many more but now he lost that account he said to me that he had logged in with game center and twitter and he gave the twitter account to other guy then he added his gmail and changed twitter password and did something to game center the owner cant log in throw game center cus now he needs some kind o code but the code goes to the cheater now what should he do?

[cyan citrus]

Please add more details about the issue you are facing or share a video recording.

[steep pine]

Any body here for help

[cyan citrus]

Sharing game accounts is against the terms of service of the game. For further assistance with compromised accounts, please contact customer support in-game.

[cyan citrus]

Hello! How can we help you?

[cinder steeple]

@cyan citrus

[steep pine]

No showing exact time

[scenic sinew]

Ok thank you

[flat flame]

when i use it it count down 8 secounds -,-

[cedar kayak]

It's not fair

[cyan citrus]

Please feel free to provide your feedback about the game and new changes through #old.

[cyan citrus]

You are welcome.

[cyan citrus]

Feel free to provide your feedback about the feature through #old.

[cyan citrus]

This is a known issue. Please feel free to report the issue through #old in compliance with channel's pinned instructions or through #930771614059077673.

[cinder steeple]

I wrote this. Please look into the matter seriously. I will not open the game until this matter is resolved

[wooden cargo]

Can I get 900UC by buying Prime Plus?

[pastel turtle]

Can I report a problem?

[steep pine]

@cyan citrus

I am unable to enter any clan

Open the clan profile page

[regal brook]

Guys i need some help if i spend 1K uc on Mission Activity Point Rebate will i get 1K uc back

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @steep pine. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Yes, only if you have completed 1 000 points worth of RP missions, then you will be able to collect your 1 000 UC. You can refer to this video for further information:

▫️ https://youtu.be/mX-xvslBtV0

[rocky epoch]

@regal brook yes you will get back 1000 us but keep in mind that crate opening points does not count in rebate program.
Only missions RP points have values.

[regal brook]

Oh

I have finished alot of mission though so im kinda nervous

It doesn’t show me the bar

So im skeptical

I don’t understand this mission

The text is somehow glitched

@celest shadow sorry for tagging you but see the problem I’m having

[celest shadow]

Once you have completed 600 minutes on Week 1, it will start counting for Week 2.

[celest shadow]

Yes, 900 UC. You will instantly get 300 UC and other rewards then 20 UC daily for 30 days which is a total of 600 UC.

[cyan citrus]

This is not the global version of PUBG MOBILE. We only provide community support for global version of PUBG MOBILE.

[whole ice]

Any ETA on the patch update for 90 FPS iPhone 13 pro/max? Secondly if we are playing TDM squad only leader can change loadout other team members have to leave group to configure load out

[cyan citrus]

Please refer to the following announcements for more information, @whole ice.

#old message
#old message

[whole ice]

Thanks. What about the tdm loadout issue? Is it really ideal to leave the group every time you want to configure your loadout?

[whole ice]

@cyan citrus

[late turtle]

Hello is there any one I want to talk about my pubg issue

[cyan citrus]

For issue related to Team Deathmatch Loadout, I don't think it is possible for the other members of the team to change the layout as they will have to switch to map selection interface to do that. That is only possible for the leader of the team. However, please feel free to provide your feedback about that through #old and it can help developers to look into optimizing this feature more.

[cyan citrus]

Please add more details about the issue you are facing.

[late turtle]

My account is ban whith no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @late turtle.

[night cloak]

Hello, a year ago I think my Facebook account was stolen and I was logged in to my account with ID 525205675 Can you give me some advice on how to get it back? I'll add an email / phone number. Thank you. If possible, I'll leave you the phone money.

[cyan citrus]

For compromised accounts, please contact customer support of your social media account and customer service in-game for further assistance, @night cloak.

[night cloak]

My Facebook account want stolet and i lose anything and Facebook is disable my account i have information in the pubg account !

[cyan citrus]

Please refer to my above response, @night cloak. This is not something we can help with through the community.

[weak wedge]

Aim assist not working properly

[storm flume]

Please do not use languages other than English, @patent cave. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[patent cave]

Hi

[cyan citrus]

Hello! How can we help you, @patent cave?

[patent cave]

What's your name

[cyan citrus]

Please state your issue or move to #chat for general discussions, @patent cave.

[stark trout]

I’ve noticed a cooldown for the Web Shooter (3 seconds after equipping and 7 seconds between each usage).
Is this official and will it be permanent?

[charred dome]

tier update is not allowing me to play and push rank with cross server friends. useless. gonna stop playing the game

[cyan citrus]

It should be intentional. You may provide your feedback about the feature through #old.

[cyan citrus]

We recommend you to read the patch notes for more information about new changes in ranked game mode. Also, you are more than free to provide your feedback about the new changes in ranked game mode through #old .

https://bit.ly/3HV9KoH

[charred dome]

i have read that, i am high end device user and better player than my friends & i rank faster than them even with same server friends it is useless

[cyan citrus]

Please feel free to provide your feedback about that through #old, @charred dome.

[proven walrus]

trying to unlink from apple id

[night cloak]

I lost my teammates after tire restricted mode, good bye update trashed update ever .😩

[cyan citrus]

Please refer to the following announcement, @night cloak.

#old message

[cyan citrus]

Hello! Please try to do a Routine Repair of the game from login menu and attempt to remove your account again.

[main hazel]

What does scrim mean in pubg

[willow wren]

Emmm i just login my facebook account , and there’s a error said i had login too many times in different devices , if i wanna login to the acc i need to use the device i had login ??

[long kettle]

Same after waiting 7 days
Wtf is this game anymore

[rough ingot]

Where to report YouTube video selling ID

[cyan citrus]

You may try logout from all the devices from your old device and try to log into the account again with your new device.

[willow wren]

But actually i used the same device everytime

[upbeat linden]

Please help sir

[cyan citrus]

Hello! How can we help you, @upbeat linden?

[cyan citrus]

Can you try to logout from all the devices through your in-game settings one time and see if it will make any difference?

[willow wren]

Okok wait imma try it rn

[rough ingot]

[upbeat linden]

Sir my account is banned without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @upbeat linden.

[cyan citrus]

Apologies for the delayed response. You can report online PUBG MOBILE cheating content through the following link.

https://bit.ly/3soBavK

[rough ingot]

Thxx ,it was quick not delayed :D

[cyan citrus]

You are most welcome, @rough ingot.

[late lagoon]

Hello, how can I link my account to a mobile number?

[main hazel]

What does scrim mean in pubg

[celest shadow]

You can team up with players in different server now. This restriction was cancelled today. The tier limit is still active, but the PUBG MOBILE community team has noticed other players' feedback and will look into it.

[cyan citrus]

You can link your phone number through your in-game Basic settings. If there is no option to link a phone number, the option may not be available for your account.

[late lagoon]

Yes, the option is not available. Why?

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this, @late lagoon.

[late lagoon]

OK ,Thanks

[cyan citrus]

You are welcome.

[near folio]

Can i get the new ingame short mb update patch notes plz 🥺

[winged pewter]

Why? You need it?

[cyan citrus]

We don't have information regarding the latest patch update yet, @near folio.

[north veldt]

why doesnt my accomplishments show up in my clan

[near folio]

I wanna see if there's any update that makes spider web shooter time to 8sec

[sullen lion]

yes

it got fixed.

[winged pewter]

@near folio a new patch update coming soon according to error ❄️

[main hazel]

I tried unlinking my second social media link. After 7 days of waiting it says failed to unlink. When I try now, it says please make sure client is up to date. My pubg is up to date and so is my twitter

[sullen lion]

prevented players climbing on top of towers and trees and inside tress camping all around...!

[cyan citrus]

Please try to do a Routine Repair of the game from login menu and attempt to remove your account again.

[main hazel]

Perfect. However after 7 days it will say failed to unlink again. I've tried for 2 weeks now

:(

[cyan citrus]

What is your country, @main hazel?

[main hazel]

UK

England

[cyan citrus]

If this happens again, please let us know.

[main hazel]

Alright. Thank you

[cyan citrus]

You are welcome, @main hazel.

[main hazel]

Could I possibly ping you next week if it happens?

[north veldt]

?????

[cyan citrus]

Which accomplishments are you exactly referring to, @north veldt? Could you please share a screenshot?

[cyan citrus]

Sure.

[north veldt]

when i get 1st place in classic mode or when i get an achievement done

[cyan citrus]

You can find them here after you open the World Chat interface, @north veldt.

[north veldt]

i know but mine dont show up there

[thin bison]

@cyan citrus I have one simple problem

[cyan citrus]

Please state your question, @thin bison.

[cyan citrus]

Is that same for your other clan members?

[north veldt]

nope

[thin bison]

@cyan citrus I can see my ornament in main lobby and not my lobby

[cyan citrus]

Please try to do a Routine Repair of the game from login menu or reinstall the game completely one time. If the issue is persistent, please report it through #old in compliance with channel's pinned instructions or contact customer service in-game for further assistance.

[north veldt]

oki!

thanxx

[cyan citrus]

Seems like a visual bug. You may report this issue through #old in compliance with channel's pinned instructions.

[cyan citrus]

You are welcome.

[thin bison]

@cyan citrus I have been reporting and nothing has changed

[cyan citrus]

It may take some time to fix certain bugs and issues, @thin bison. As we only provide community support, all we can do is to redirect you to report the issue.

[night cloak]

Hello Fellow moderator , there is a glitch when i sprayed with DP 6x all my sensitivity of gyro became 1 or 0

[hollow crest]

Character ID: 5203681485
‏Someone hacked my account to cheat in the game and my account got banned
‏My name is in the game/ MEJO　゛
‏Country: Saudi Arabia
‏Device: iphone 8 plus
‏Internet: Cellular

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hollow crest.

[cyan citrus]

How often do you face this issue?

[night cloak]

Waiting for play rank match with my teammate 🥰, cant wait ,please fixed tire restricted soon as possible

Thank you soo much admins

[rustic mason]

Tdm having no weapon sounds, I tried :
Reinstalling, repair, clearing cache and data.

Happened to me since previous season, still unfixed.

[regal urchin]

what happen with pubg mobile its destroing its self half of the player will leave the game

[cyan citrus]

Please share a video recording of the issue you are facing.

[regal urchin]

new matching ruls is stupid why i can't play with my friend whom playing in other servers

[lofty lantern]

Yesterday closer to 00:00 UTC +3 played a game with my friends, then time passed and I entered the game and I got an error I get this notification even when I enter the correct and incorrect password. Could this be an account hack?

[cyan citrus]

You may try to change your password or try to log into the account with verification code, @lofty lantern. If the issue persists, please contact customer support in-game for further assistance.

[cyan citrus]

Please refer to the following announcement by the community team for more information.

#old message

[lofty lantern]

The problem is that the code does not come to my mail. With what it can be connected?

[cyan citrus]

In that case, you will need to contact the customer service in-game for further assistance, @lofty lantern. Unfortunately, we will not be able to help you any further with this through the community.

[lofty lantern]

How can I contact support?

[cyan citrus]

You can contact the customer service through in-game, @lofty lantern. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[night cloak]

Still cant play with my teammates ,tire restricted are so bad 🥺 we"ll miss our friends , i hope this is not god ,peoples are lefting this kind trash restricted.

[tropic flicker]

i want to change region

[upbeat stratus]

Fck… i just posted the sickest match of my life in moments - somehow it didnt post altho i posted it, any suggestions? Can i see my last match highlights somewhere? - BIG rip if it’s gone!

[celest shadow]

You should be able to view it in your career results.

[upbeat stratus]

I see this - but i cant refind the highlight of the game … on god i posted it “public” but somehow it didnt work

[tropic flicker]

how i can change my region without adding number ?

[upbeat stratus]

I found it “thanks” ❤️

[celest shadow]

For some regions, you are required to link your phone number to be able to change your account's country or region.

[astral raven]

Hello, I don't know if it just happens to me, but I have been able to play Spiderman mode in Erangel since it appeared, but today when I try to play it it says I don't have it downloaded, I can play Spiderman Livik mode tho. And I have checked and I should have it downloaded.

[tiny ruin]

[cyan citrus]

For how long have you been facing this issue? Did it start happening recently?

[astral raven]

Yesterday I could play the mode, today I logged around one hour ago and I cant play it

[cyan citrus]

Could you please make a video recording of the issue and share it here, @astral raven?

[astral raven]

I don't know how to record 💩

[cyan citrus]

What is your device, @astral raven?

[astral raven]

Wait nevermind, just tried it again and now can play

Sorry for the trouble

[arctic island]

same problem

[cyan citrus]

No worries, @astral raven. Please do let us know, should you face the same issue again.

[cyan citrus]

Please mention your device.

[arctic island]

oneplus 8 pro

[cyan citrus]

Can you please make a video recording of the issue and share it here, @arctic island?

[arctic island]

Check

[cyan citrus]

Can you switch leader to one of your friends and see if you are still facing the same issue, @arctic island?

[arctic island]

Yes i try all

[cyan citrus]

Please mention the following details, @arctic island.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[arctic island]

You can search in YouTube there is more video today

https://www.youtube.com/watch?v=kUFWxHsQ5R0

[cyan citrus]

Please provide the required information, @arctic island.

[arctic island]

ok

[tropic flicker]

which are those regions ? i want to change my region to pakistan right now my region is turkey, i have already linked email

[urban hearth]

@onyx cairn, hi! [e-mail] doesn't respond so I can contact you only here. I filled form via link after all talent championship, but it said you already registered, and I didn't fill it before. What to do? It says to provide info untill 01/21

[arctic island]

▫️ Numeric User Identification 5255309703
▫️ Device Oneplus 8 pro
▫️ Network free
▫️ Country france

[cyan citrus]

It would be helpful if you can make a video recording of the issue and share it here, @arctic island.

[onyx cairn]

Did you try to sign in via an another browser?

[celest shadow]

For Pakistan, linking your phone number is required.

[urban hearth]

If I go in browser it says no ticket then

[onyx cairn]

I could check your registration, would you please provide me your in-game ID, region and team name, please?

[urban hearth]

5536825148, Russia, KIDS

[onyx cairn]

Thanks, will come back to you once I got something.

[night cloak]

cant play with my friend, is restricted are sill not fixed

[solar agate]

Why We Cannot Play With Our Low Tier Friends Any Reason

[cyan citrus]

This is because of the new changes introduced in the ranked game mode. You may refer to my screenshot for more information on new changes. Also, refer to the following announcement by the community team, @solar agate.

#old message

[fickle basin]

How to fix the map hasnt been downloaded isue

Like i have everything downloaded

[astral raven]

Hello again, I got this problem once more, here a video

[fickle basin]

So everyone getting this bug

Bruh

@cyan citrus

[floral spindle]

Does Elite RP have a point limit?
It says i've reach 1725/1725 for Non-Elite.

[fickle basin]

How to fix the map not downloaded isue

[tepid patio]

hey guys anyone with career result problem not regestered

[floral spindle]

Restarted the app has fixed it for me

[fickle basin]

I think majority has that bug

[fickle basin]

@floral spindle tryed it

[fickle basin]

Didn't work

[cyan citrus]

Got it! Could you please also include the following details?

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[tepid patio]

guys my career result didnt count the match i won anyone can help?

[fickle basin]

Nvm i give up lqzy to make all that ill just play normal erangel

[floral spindle]

BugGMobile Devs.. 🤑

[night cloak]

Why can't play even if I have the map download ??

[tepid patio]

yoo pls help me.man about career result not ahowing

showing after a match

[astral raven]

5410442958
Xiaomi 10T
Wifi
Spain

[cyan citrus]

Got it! Thank you, @astral raven.

[astral raven]

Thanks to you

[cyan citrus]

Please include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[tepid patio]

career result now shown after i played a match

[rustic prawn]

What is this nonsense? The closest matches to this time are the match at 13:34 and 16:35. These are matches on the Livik map. How could I break something if I wasn't even playing at the time? And if you mean global chat, not team chat, then I never write anything to the global one.

[cyan citrus]

Please include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[rustic prawn]

NUI: 5404629499; Device: IPhone 11; Network: Lifecell; Country: Ukraine

[tepid patio]

how to fix career result not counted after a match @cyan citrus

[cyan citrus]

Could you please try to repair the game one time through login menu of the game?

[wind compass]

Me too @cyan citrus

[normal fulcrum]

Delete Theme gameplay from download section and re-download. That should fix the issue.

[night cloak]

So many glitches in new update

Now i can't play the spiderman mode

Map has not been downloaded error

• cheer park too

[normal fulcrum]

@night cloak @wind compass Please refer to this message.

[wind compass]

Ok i will try

[night cloak]

Why so many bugs and glitches, i miss the old s-6 and 7

[night cloak]

One more issue

Bots not spawning in Training area

[astral raven]

Yes it works now

[cyan citrus]

Glad to hear that, @astral raven! Please do come back again, should you have any other concerns.