#questions
1 messages · Page 1528 of 1
The region change option may not be available for your account, @dusk ore.
but why @cyan citrus
You may try contact the customer service in-game for further assistance with this, @dusk ore.
ok
will this help me solve my problem?
I've logged in right now, why this activity isn't shown?
How is it supposed to work?
Hey I need help because my pubgmobile account is hacked
Can I get rules of pmco
Hello I have contacted in-game support as well but its been a month they don’t reply. Someone Hacked into my Account and linked there number as a third login. I have recovered and change the passwords of all my logins but I am unable to change or unlink my third login. Please Help me!
My region was also changed to UAE.
I want to remove the third login and change my server back to pakistan.
Player ID: 5657179361
So i collected the leap coins from livik! I was able to collect more than 3 4,but only 1 i got in the inventory! also, what is the limit of the leap coins that i can collect per day!? 2? or 2 per match! Is per day leap coins from web crates unlimited?
@cyan citrus
Please contact customer support of your social media account and customer service in-game for further assistance with compromised accounts, @night cloak.
I did that but no one answered
As we only provide community support through this platform, we will not be able to help you with compromised or stolen accounts in any way. You may try to contact the customer service again.
A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently while they get back to you. This is not something we can help with.
You can find the the PUBG MOBILE Official Competition Rulebook through the following link.
https://esports.pubgmobile.com/Documents/PUBGMOBILEOfficialCompetitionRulebookV1.2.2_clean.pdf
Thanks 😊
For such issues, you can only contact the customer service through in-game.
hello i have quick question..in 1.8 update i dont have the option that i can link my account to my phone number
You are welcome.
im in sweden
The option to link your phone number may not be available for your account, @trail sun. For further assistance with this, you can try to contact the customer service in-game.
:(
thank you but why only my account?
I don't have information in this regard, @trail sun.
ok thank you @cyan citrus
You are most welcome, @trail sun.
Did you log back in with the same device?
yes
if I log with another huawei device, will it be shown?
It can help the developers troubleshoot the issue.
@celest shadow @cyan citrus need help sir Urgently
okey, I hope they fix
Need Help plz join my group purchase perks in Pubg
If you log back in with the same device, it will not display it. However, if you use a different device, it will show the date, activity, and device model.
You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @plush badger.
How can we help you?
Please avoid using languages other than English, @keen trench. Do you require assistance regarding the PUBG MOBILE game?
@celest shadow @cyan citrus @static sleet 1 guy on YouTube ( YT channel name HARD SCOPE ) making videos & fake complaint and allegations again our indian gaming contant creating youtubers.
Main problem is my little brother having a YouTube channel named ABHAY GAMING ( 215,000 Subscribers ) he creates PUBG/ BGMI Gaming videos on his YouTube channel. And He got Copyright strike on his 15 videos form Tencent Games because This guy ( YouTube name HARD SCOPE) Messaged in pubg mobile discord server and made fake allegation of making account selling videos on YouTube of pubg mobile accounts.
But my brother (ABHAY GAMING Channel) naver did that you can see his channel on YT. Now the current situation is that cuase of Tencent's stike ABHAY GAMING channel is going to delete in 5 days ( our 3 years of hard work going into trash cause of a single fake allegation
Please sir please sir my heartly request to you look into this matter. Help us. You are officials. Please forward this message to higher authorities save his YouTube channel. Review his channel he don't have any type of contant that harm pubg / bgmi Or tencent. A mistake has been done blindly by tencent. Please correct it.
Please replay ASAP
Please do not use languages other than English, @static plank. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please refer to the private message from @polar marsh for further information, @keen trench.
Please send your concern in #copyright and wait patiently for a response, @modest loom. We may otherwise have to mute you.
we are also facing same issue
Still no 90fps for poco x3 pro ?
Hi PUBGM Team there is a glitch of loading again and again there is also not our internet issue then why it is loading again and again please fix this glitch as soon as possible
this issue is belong to all of us
Any response pls
What is your country, @long ibex?
Pakistan
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
This is most likely a regional issue, @long ibex. You may report it through #old in compliance with channel's pinned instructions.
What should i do now
You will need to wait patiently until the issue gets resolved.
Do you happen to have a video recording of the issue?
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sage fractal. You can also submit a report in #old in compliance with the channel's pinned instructions.
5269174759 that's my pubg mobo id
Device MI Poco X3
Network VDSL Broadband WiFi
Country Pakistan
Region Asia
what can I do
There is a glitch of loading again and again there is also not our internet issue then why it is loading again and again please fix this glitch as soon as possible
This is most likely a regional issue, @tame pewter. You may report it through #old in compliance with channel's pinned instructions.
Please do not use languages other than English, @vagrant hamlet. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
@tame pewter brother some wires damaged under sea again in pakistan
That's why this issue is going on its not the problems of pubgs
i m doing as per your instructions but it shows the system generated massage and it will not clarify the situation
Your issue will be recorded, @tame pewter. You should not always expect a response.
51416414769 is my pubg id.
I forgot from which account i logged in as my old phone was broken. So i would like to get some help to retrieve my pubg account back.
brother this issue was facing other apps also na
but unfortunately only pubg mobo can effect from this issue i don't understand
Does anyone know what error I get when create Crew "ban-create-carteam"
You will need to have access to your social media account. Also, safeguarding your login information is your own responsibility. This is not something we can help with. You may try to contact the customer service of your social media account for further assistance.
@cyan citrus help here
all the application are still working properly but unfortunately pubg mobo is still suffering will you please elaborate this matter
How can I help you?
Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information.
I dont remember which social media account i logged in. If you could help me know from which account i logged in, it would of great help
so how many time do pubg mobo required to fix this issue
We will not be able to help you with this in any way. You can try to contact the customer service in-game.
sorry wrong chat
bro you are trying to all of your account connect with pubg like fb Twitter etc then you can find your solution
I wanted to contact customer service, but there is no such option, their account has this problem and how can I write my problem to them?
The usage of VPN services to enter the game is not recommended. You can check #faq for more information.
okey but i m happy with VPN i dont care
Then don't start crying once you're banned.
haha after then i will unistall the game 😛
@wooden cargo
We will have some additional events during the PMGC where you can get the opportunity to multiply your tokens.
I'm playing VN version.Does it requires Global account?
I'm not sure but this should be available for you as well as the PMGC is a global event.
Are this event available in other versions?
Checked, it is.
Ok.
how do I find out the linked mail ?
Can i get 1.8 apk download link pubgmobile.live/apk is downloading 1.7
No it will come as 1.8
From next season there is no silver for reward,tommorow comes rp and new season?@cyan citrus
Try it
help me please
PUBG Mobile is the FREE battle royale shooter that chosen by over 1 billion players worldwide. New statement: The 3rd Year Anniversary Celebration is launched!
try fromm here
pubg m home pagfe
official
PUBG Mobile is the FREE battle royale shooter that chosen by over 1 billion players worldwide. New statement: The 3rd Year Anniversary Celebration is launched!
im geting 1.8
help pleaseeee😞
@celest shadow
You can redeem silver! with the season tokens!
Maybe reach ace get 1000 season tokens and redeemm 2000 silver
instead of the OG outfits
:\
or crown with 1600 frags
its upto you
Thanks
Only 1000 season tokens get next season?@sullen lion
No 1200 is the max season tokens excluding the tokens for the tier
Im ace then im getting 1000?
if u include the tokens that you collected this time it may ocme upto 1800+
so you can get more frags
yeah if you are on ace ace mast or ace dom
you get 1000
conquereor gives you 1200 tokens
crown is 800
but if you reach crown you could get 24400 tokens as a whole
2400*
2400
2400
not 244000 its 2400
Oke thanks@sullen lion
When does new season start
rpm7 time and date
why crates odds are rigged?
When will the 90 fps on iPhone 13 pro max get fixed? If i activate 90 fps it s not working and i have 45 fps and if i put extreme i have 60 fps constantly
Cycle 2 Season 4 will begin on January 18, 02:00 (UTC +0).
Royale Pass Month 7: Royale Guard will begin on January 18, 02:00 (UTC +0).
Feel free to report this issue in #930771614059077673.
I don’t play free fire but why is krafton suing free fire?? The game is not even similar to pubg? Is krafton the only game that is allowed to make battle royale games now?
You can ask others about this in #chat or #pubg-mobile
how to download pubgm on pc/ gaming laptop
im using bluestack installer is tht fine? i dont wanna get any sort of ban etc
We only recommend you to play the game on Gameloop emulator, @surreal geode.
ok ty
You are welcome.
Please avoid going off-topic, @wooden cargo and @hollow summit. You may have unrelated conversations in #chat.
Hey, there are a lot of hackers in the gathering. Isn't the security system supposed to block the Device hacker and its account at the same time, or is this just talk? this new Hacker 😐
Dancing car......😂🤣😜
TDM no audio,
Same issues
Did those devs fix something? Putting aside adding new skins lmao
help me @static sleet @celest shadow
I’m having an issue where if I turn my mic on my game sounds get super quiet. Is there a fix or a patch coming for that?
If I buy royal pass now will the pass continue until next pass? Since it will end in 2days if I buy now and get the current rewards will I also get the ones in the next pass?
Where can i get info about pmco? Will there be a pmco this season? Any news?
Please follow the official PUBG MOBILE ESPORTS social media handles for future announcements regarding esports events. Also, watch the PMGC Grand Finals on our PUBG MOBILE ESPORTS YouTube channel from Jan 21-23th to not miss out the important announcements.
No, each pass is separated.
No worries.
How can we help you?
My account has been banned I want the reason
Please refer to the private message from @polar marsh for further information, @mellow eagle.
will the royal pass get over by tomorrow?,or will it available for the whole day?
please reply
too much fun🤣🤣
The game became boring, after they removed the reflection mode And it became a lot of hacker inside the game and the system is very bad.
Can't buy anything from the rp
@hardy jungle i left Europe server due to hackers in every fmgame
My friend not only europe server but all servers have a lot of hacking and the company has a lot of money and doesn't care about anything but money The game will be destroyed and no one will play it because it has a lot of problems 4 years and a game that has never developed
I found solution for that, leave your teammates and try it while solo on lobby
makes sense.!
May I know where the pb shop gone? Because I was subscribed to it automatically via Google play but this month I didn't see it so I couldn't get the perks
He's right, that's how PC version of the game died, too much hackers, lag. Koreans didn't do anything about it and now it's trying live by making game to free to play
Did pubg removed it? And should I ask for a refund from pubg or from Google play?
Hi i want to link my mobile number. Can i get support on this.
I don't have link mobile option yet in my country Saudi Arabia is there any alternate solution
Day by day my friends leave the game because of the hacking and because of problems and a lot of errors, they all went to the game PUBG New State and Clash of Clans I am not here promoting to leave the game, but we hope the employees or officials will look or find a solution and fix all the problems of the game. Why do you put a robot that responds to people when someone takes a ban and cannot communicate with a human and not a robot in order to be able to understand the reason for the ban because there are many People got unfair bans and I am one of the people who also got the ban in 2019 and I did not play or change the game files.
Thanks it worked
Error 403 answered this question very clearly.
Sorry I don't understand because I'm using translation
Basically she is saying that there isn't any account that was banned for no reason. Every account that was banned is with a good reason. If a rare issue that happens to the anti-cheat system and resulted in accounts getting banned the security team notices it and patch it with in hours and unban the accounts. Also they don't need players to convince them that there is an issue with the anti-cheat they notice it themselves.
Hey hello I want to report someone hacked my account
In 2019 I didn't play hack or change game files because I read all game rules before and I didn't hack or use the wrong game I got a ban and I requested a claim file but I didn't find any compelling reason I contacted the staff before and no one responded except for the response of the bot. I see this as something really shameful, because a company like Tencent is big and gigantic. They are supposed to have employees who respond to people who have been wronged before. I don't advocate for cheaters, and I'm not with them. I am with the oppressed and I do not care about the old account because it is lost and I do not need it All I'm saying is that the development of the protection system does not ban people randomly and also raise the robot and be a response from a person and not a robot.
Tencent Pls remove you copyright Strike from abhay gaming YouTube channel he is not playing PUBG to and how you can give a copyright strike to non pubg player and he is playing Battleground mobile India
Support to Abhay gaming
#questions #pubg-mobile
Please contact the customer service for further assistance, @ripe yew. Refer to subpoint 5.4 in #faq for further information.
Please send your concern in #copyright and wait patiently for a response, @mellow trail. We may otherwise have to mute you.
when will this mockery be fixed?
Well It's not a bot, you can contact the customer support through the file a claim by typing i want to contact an agent. A pop-up will say contact us you can contact them through it. Their answer won't be different from each other because simply their work is to review your account and answer you if cheating was found if not the account will be automatically opened. Having the same exact answer to everyone doesn't mean that the security team didn't review your account. Also asking for video or picture or other data from the security team as evidence for your violation is not possible because it simply would risk the anti-cheat system and rather help cheater more then stopping them.
Well, good luck with your security system and also with the errors that are currently occurring 
High ping issue facing after 1.8 update to till now and I can't even played well for a second.
Could you guys please fix this soon?
New season is here and rank push with 290+ ping? What the hell is this!!!
My device-Laptop Dell i5
8th gen
Playing in Phoenix OS, a third party emulator.
Fix this issue soon.
No, I mean someone stole it my account and I don't have nothing for i can enter again
i have question when next season will come?
Hallo
Bitte helfen Sie mir und senden Sie meinen Fall
an das angesehene Team, um das Verfahren,
das auf meinem Konto durchgeführt wurde,
wieder aufzunehmen
Mein Konto wurde aufgrund des automatischen
Herunterladens von Malware aufgrund der
Anzeigen, die in vielen Anwendungen
erscheinen, gesperrt. Ich habe dies nicht
bemerkt. Ich bitte das angesehene Team, das
Erscheinungsbild meines Kontos
wiederherzustellen und mich gemäß dieser
Nachricht so schnell wie möglich abzumelden.
Ich spreche meinen Fall an Sie.
Geschichte des
Verbots
ID 5321501609
Can you repeat it in English, please? 
Hello can anyone please help i was in usa now im in Pakistan,I can't link my mobile number because I'm not getting the code on my number? Any suggestions? TIA
Hello my id is 5605826924 everytime i restart pubg dowloand data gets corrupt and deletes every data its so annoying i have slow internet so i cant dowloand fast
Any support ?
To fix it
Hello My name is (آحۣۗمدٌ) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5321501609 )
Please refer to the private message from @polar marsh for further information, @blissful bear.
Where did the authorization through the discount go?
Why does it say I’m gold five on Europe did they changed server lock? I’m ace in NA
guys i have a question im currently at rank 1100 if i still push tomorrow will i get conq ? or no ?
What is going on with the hipfire for bigger phones? Why is the bullet spread so wide even while standing still?
Hi, what can I do? someone stole my account and my accesses. Please help!
@vagrant tulip hi there i just reached top 500 now will i get tomorrow conqueror becoz i heared season end tomorrow
@onyx cairn @Netflix hi there i just reached top 500 now will i get tomorrow conqueror becoz i heared season end tomorrow
Why after the new update i have to much lag?
Before update my game was very good but now i cant play bcz of lagg to much
How do I install pubg's additional files on SD card I have San disk ultra 128GB
@polar marsh kindly tell me about why my server gets lag when playing competitive in Middle East rooms but when I play scrims in Asia and Europe i always play smoothly but when playing in Middle East my server gets lag and I can’t play matches easily after update of season 18 Kindly reply this as soon as possible
kindly tell me about why my server gets lag when playing competitive in Middle East rooms but when I play scrims in Asia and Europe i always play smoothly but when playing in Middle East my server gets lag and I can’t play matches easily after update of season 18 Kindly reply this as soon as possible @lime juniper
my friend was hacked and people blocked his account I play with cheats, the account is the top donator of Ukraine, the person is ready to pay money for help, please help us
Feel free to provide your feedback in #old.
Please contact the customer service for further assistance, @thin summit. Refer to subpoint 5.4 in #faq for further information.
Any1 can help?
@celest shadow my friend was hacked and people blocked his account I play with cheats, the account is the top donator of Ukraine, the person is ready to pay money for help, please help us
Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.
@celest shadow bro In how much time I’ll get reply
You can submit a report of your issue in #old.
Yes I have submitted issue thanks!! Hope so will get reply within hr bcz facing this from last 2 days:( @celest shadow
@celest shadow can u help me?
<@&481161015728406538> i need help now pls
What is your device?
What is this ban?
Please refer to the private message from @polar marsh for further information, @meager owl.
I would recommend transferring files such as photos, videos or other files to the SD card instead.
Please do not use languages other than English, @mild apex. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please do not use the moderator role mention as it is reserved for server-related emergencies.
What is your inquiry and how can we help you?
sorrym,trying to login my pubg account on twitter saying u must enable javascript to continue
It would not work. It will just say the game isn't from Google play
hello, did you add optimization to pubg mobile?
If you are experiencing lag, try the following possible solutions:
▫️ Ensure that the graphics settings are in line with your device's performance. Select SETTINGS from the bottom-right corner of the main menu and choose Graphics at the right.
▫️ Change the Internet connection between cellular data or Wi-Fi, or move to a place with a better signal.
▫️ Close the game, clear some storage on your device, and start the game again. Before possibly logging out, note that your game progress will reset if you are playing as a guest.
▫️ Repair or reinstall the game.
Or something idk
Are you using Google Chrome?
im on samsung tablet. thats all i k now xd
But will it work if I just cut the obb and data to the SD card?
What is your device?
Samsung Galaxy Tab A6
Sorry, I mean do you have the Google Chrome application installed?
on my tablet?
So, from my understanding, your device does not have enough storage?
Yes, on your tablet.
yeah i do
It has 32GB but I also have codm and DBL I want to download pubgm on SD card so yes it doesn't have enough storage.
I have 39gb more space on my phone and my wifi is very good if i repair the game lag should be fixed? And how to repair?
piston?
All right. Please try this and see if it helps with your issue:
1. Open Google Chrome.
2. Go to Settings.
3. Scroll down until you find "Site settings".
4. Find "JavaScript" and allow it.
Will cutting obb and data to SD card work?
It is recommended to download and install PUBG MOBILE on your internal storage. Here are some possible solutions:
1. Move some files (photos, videos, etc.) and some applications to your SD card, uninstall the least used applications.
2. Download the small-sized APK of PUBG MOBILE: https://web.gpubgm.com/m/Website/xiaobao/PUBGMOBILE_Global_1.8.0_uawebsite_small.apk
If these does not help, you may need to uninstall one of the games you have installed.
?
Oh alright
To repair your game, you must log out from the settings. Once you have logged out, the repair option will be located at the top-right of the login menu. Select "Routine Repair" and that should be all.
piston it didnt work
Okayy thx
This is the only solution I have. Your JavaScript settings should look like this:
Anyone here that could help me? Got a quick question. 
Hi, when will 90fps will appear to my device? People say dimensity 1100 can't handle PUBG at 90fps. But I tried it on game for Peace (cn) and it was so smooth and had no fps fluctuation.
Device: Redmi note 10 pro 5G 6/128
Of course, what is your question and how can we help you?
they do
do u think if i download the twitter app it might help
Well, i am trying to buy someone the Pass, but due to requirement it is not working. So my question is, what is this 3rd requirement?
Is here any self promotion
No, and next time please use #discord for such questions.
Please refer to the pinned messages of this channel for further information on the 90 FPS option on PUBG MOBILE.
You can try, it might just be the one thing that can help with this.
You must be friends for more than 48 hours.
it worked thanksbabe
Very glad to read that.
Can I take the pubgm uk server link?
Yes, that i understand, but the 3rd requirement about the characters?
Self-promotion is not allowed in this server. You may refer to our #735483472432594994 for further information.
You can find the regional communities in subpoint 3.1 of #735483472432594994.
Oh, is that what you meant? Sorry. It means that his account level must be higher than 10.
Ohh, alright, might just be the 48 hours requirement that is not reached yet. And no worries at all, thank you!
Yes, it should be the only requirement that has not been fulfilled yet:
Oh i am.. blind 
@celest shadow could you answer my question please? It's up there
Yes, I did. I responded to your question here:
Can you please return the old damage its not fun playing like this
arabic chat??
When will this season end?
PLEASE HOW TO FIX DATA MIGRATE RESTORE FOR GLOBAL VERSION ?
new season is in 20 minutes?
i have question when next season will come?
today at 00:00
and idc when it start the next season
oh no i checked next season be in 2-1 days i think becuase 7RP season start at 2 days
Join in my clan in pubg tha name is 亗BÂNDA亗
How can I take the "Eagle Eye" title? Or which map I need to play? I once tried in the erangel but didnt happen nothing. Do I need to play Miramar? @celest shadow
Hello @celest shadow Please Help me How to Change Name in Club I have my YouTube channel But in pubg Club name is different what to do please help
My pubg mobail global account not show country region please help me ?
Please use #clans for this purpose.
Which title are you referring to?
I am also referring but not show
I am not very familiar with the Club feature in the game. I will see what I can find and get back to you. You can try asking other players in #pubg-mobile for now.
Cycle 2 Season 4 will begin on January 18, 02:00 (UTC +0).
Please provide us with a screenshot of your basic settings.
Sorry my misstak
It looks like you do have the change country/region option from this screenshot.
Yo guys
There were rumors that glaciers akm is coming back…did that get axed..?
When does the rp season start exactly?
Please friends help me
Can you please provide a complete screenshot of the basic settings? It should not contain the bar at the bottom.
There are no exact information on this.
25 hours and 45 mins @long kettle
Royale Pass Month 7: Royale Guard will begin on January 18, 02:00 (UTC +0).
Eagle eye
I have not heard of such a title before. Do you have a screenshot?
Hello #pubg-mobile Please Help me How to Change Name in Club I have my YouTube channel But in pubg Club name is different what to do please help me to change
Sharpshooter
Im diamond righr now but still cannot take it
You can complete the achievement in any Classic Mode map. These are the requirements you need to fulfill:
- Be Platinum tier or above in Solo Classic.
- Eliminate 3 enemies that is 50 meters away in a row by headshot.
- You cannot miss a single shot, meaning you cannot miss a shot or shoot the body area.
I did all of them, there were 60 meters. Im diamond, and I just use the m24 and didnt miss the shots.
Can you try again when they are within 50 meters instead?
Im playing this game for 4 years tou know I know what the meter is
do i have to be in the playzone?
I shoot them in the out of the playzone
Hello I have an issue, I’m an EU player and the server kept changing from EU to ME when I team up with an ME player even tho I’m the leader,I just don’t want to play on ME. my name: 7moøð and my id: 5392770909
These are the only criteria listed for the Sharpshooter achievement, @night cloak. You can try asking other veteran players in #pubg-mobile and see what they have to say.
Do you have a video recording of this issue?
@celest shadow hey good morning
I need help
Hello, how can we help you?
My last game today id5661617747
What is the issue?
Does this player have too much hp?
It looks normal to me. Maybe it also helps that they are 75% boosted.
Hey when is the upcoming rp rolling out
Royale Pass Month 7: Royale Guard will begin on January 18, 02:00 (UTC +0).
Aight thx
I have my account since 2018 at first it was linked with twitter last year I linked with Facebook.. last week I unlike my twitter from my account.. yesterday someone stole my Facebook account .. A hour ago I take my account back but the one who stole my account he link it with email and Google play and he change the name and the flag
How can i unlink the email and the google play? @celest shadow
Sorry 2 hours
Was just a bit curious to know, but the song Battle for Glory a copyrighted song? 👀
Hey.. I don't have the 'Change region' option since I first created my account in season 4 .. Can anyone help me 😫
use vpn
Already tried it didn't work
does, connect to another country.
he probably changed his region and cant wait 90 days
country 90 days, regiom 60*
I don't have any country in my account
No I don't have the region to change it .. I can only change the server do u get it ?
Doesn't it close at 5 o'clock tonight and not come tomorrow at 5 o'clock in Turkey?
Why my rp missions aren't counting?I jumped two times at bootcamp rooftop n killed 2 players with s12k both missions didn't count
Why didn’t royal pass finished it says 17 0utc its already 17utc but same royal pass
Extra day given?
I don't know where to post this but I'm wondering what this mission exactly is??
Please try to change password for your login method and logout from all the devices for both your social media account and PUBG MOBILE. Try to log into the game again and see if it will make any difference. If the issue is still persistent, please contact customer support in-game for further assistance.
Should be around January 18 02:00 UTC.
Hi, I need help with my PUBG global account
Please add more details about the issue you are facing, @wanton falcon.
My email is hacked, I can’t change it but I can still login with my social media account. Trying to get ingame customer support but not getting any response
My email is hacked, I can’t change it but I can still login with my social media account. Trying to get ingame customer support but not getting any response
A delayed response from customer service can be expected due to enormous number of requests every day, @wanton falcon. This is not something we can help with through the community. Please wait patiently while they get back to you.
Ok thanks
M unable to enter adventure challenge event... It shows unable to load image try later... Any solution and after 1.8 update m getting too high ping
You are welcome.
The likes on your moments will count towards the progress of this achievement.
The option to change your region is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR).
My game keeps saying I’m in a match for 1 hour now
Could you please share a screenshot, @violet yew?
Thanks
Hi my sensitivity is too sensitive on my iPhone XS Max
New premium crate date?
I reported this guy for his username I selected the language report option game thinks I reported him for h99king
LOLOL They dont care
@lime juniper 1 guy on YouTube ( YT channel name HARD SCOPE ) making videos & fake complaint and allegations again our indian gaming contant creating youtubers. and you hearing and supporting him without checking anything
Main problem is my little brother having a YouTube channel named ABHAY GAMING ( 215,000 Subscribers ) he creates BGMI ( battlesground mobile india) Gaming videos on his YouTube channel. And He got Copyright strike on his 20 videos form Tencent Games because This guy ( YouTube name HARD SCOPE ) Messaged in pubg mobile discord server and made fake allegation of making account selling videos on YouTube of pubg mobile accounts.
But my brother (ABHAY GAMING Channel) naver did that you can see his channel on YT. Now the current situation is that cuase of Tencent's blind stikes that you @lime juniper made "ABHAY GAMING" channel is going to delete in 5 days ( our 3 years of hard work going into trash cause of a single fake allegation and you @lime juniper didn't check what's right & wrong .. Helping this kind of fake kids & people. Least check once before putting anything on work
Please sir/maam my heartly request to you look into this matter. Help us. You are officials. Please forward this message to higher authorities save his YouTube channel. Review his channel he don't have any type of contant that harm pubg Or tencent. A mistake has been done blindly by tencent / @lime juniper Please correct it.
Please replay ASAP @lime juniper
this is a bgmi content channel and no hacks and id selling is promoting here kindly please review this channel again
@lime juniper 1 guy on YouTube ( YT channel name HARD SCOPE ) making videos & fake complaint and allegations again our indian gaming contant creating youtubers. and you hearing and supporting him without checking anything
Main problem is my little brother having a YouTube channel named ABHAY GAMING ( 215,000 Subscribers ) he creates BGMI ( battlesground mobile india) Gaming videos on his YouTube channel. And He got Copyright strike on his 20 videos form Tencent Games because This guy ( YouTube name HARD SCOPE ) Messaged in pubg mobile discord server and made fake allegation of making account selling videos on YouTube of pubg mobile accounts.
But my brother (ABHAY GAMING Channel) naver did that you can see his channel on YT. Now the current situation is that cuase of Tencent's blind stikes that you @lime juniper made "ABHAY GAMING" channel is going to delete in 5 days ( our 3 years of hard work going into trash cause of a single fake allegation and you @lime juniper didn't check what's right & wrong .. Helping this kind of fake kids & people. Least check once before putting anything on work
Please sir/maam my heartly request to you look into this matter. Help us. You are officials. Please forward this message to higher authorities save his YouTube channel. Review his channel he don't have any type of contant that harm pubg Or tencent. A mistake has been done blindly by tencent / @lime juniper Please correct it.
Please replay ASAP @lime juniper
this is a bgmi content channel and no hacks and id selling is promoting here kindly please review this channel again
Next Royal Pass Release Date
Should be around January 18 2:00 UTC, @fiery cedar.
My ms is so high
But when i use airplane mode it became so stable
I use wifi and in my room there is high connectivity but in game i get above 80ms
@cyan citrus
I use latest version
My game is bgmi
This server only supports PUBGM
The server is for PUBGM not BGMI so the staff working here is working for PUBGM how can they do anything with BGMI 
K
High ping issue facing after 1.8 update to till now and I can't even played well for a second.
Could you guys please fix this soon?
New season is about to start and rank push with 290+ ping is like a hell...
My device-Laptop Dell i5
8th gen
Playing in Phoenix OS, a third party emulator.
And next problem is that my teammates sound comes like in a stucking way.
Fix these issue soon.
@cyan citrus
@wooden geyser why don't you have some patience and respect and wait for someone to answer rather then spamming?
iam not spaming :\
can you help me?
You need to play on gameloop official version.
I won't
I can't play in gameloop.
My laptop is low end and phoenix os runs smoothly on it and the game runs smooth too.
And also many of my gameloop and mobile friends also facing the same problem as I do so what's the difference on it?
You may get banned for using other third-party emulators also the issue could be from it better swutch to gameloop.
Also report the issue in #old
#error 403
1 guy on YouTube channel name Flex Gaming = https://youtu.be/aVPnZID-XAk
selling carding uc and doing scam with people plz 🙏 take strict action against him
HOW TO PURCHASE || BGMI CARDING UC 🥳|| GIVEAWAY 500000 #CARDING UC🔴 LIVE PROOF
🔥Get Uc Purchase 🔥
✅ 👇👇👇
Teligram 📩 https://t.me/flexgaming123
🙌 🙌🙌🙌🙌🙌
Our Social media handle
Download From her...
Moderator come in #897611453404700733
HOW TO PURCHASE || BGMI CARDING UC 🥳|| GIVEAWAY 500000 #CARDING UC🔴 LIVE PROOF
🔥Get Uc Purchase 🔥
✅ 👇👇👇
Teligram 📩 https://t.me/flexgaming123
🙌 🙌🙌🙌🙌🙌
Our Social media handle
Download From her...
Yes bro
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @unreal quarry.
Ok
Hlo tencent sir.... Please request to you( @ABHAY GAMING not a provide to wrong information it's tursted @fiery trout person and tursted chenel @abhay gaming so please @lime juniper fake report please again review this chenel ...... Thanks
Please use #copyright for such issues.
M unable to enter adventure challenge event... It shows unable to load image try later... Any solution and after 1.8 update m getting too high ping
how long till new season
The new season should begin on January 18 around 2:00 UTC, @glacial stump.
oh fr? i thought it was j17th
I think your network issue
Dude try to switch to other network
It is January 18 according to the patch notes.
After rest daily time you gotta wait 2 hour
If you know when rest daily time you will know when its start
??
bruh that shi made no sense
??
why? would u say tha
@cyan citrus someone needs a timeout
Please avoid going off-topic, @shut hawk. You may have unrelated conversations in #chat.
Please report the issue through #old in compliance with channel's pinned instructions.
How can we help you?
My id has been hacked how can i recover?
For compromised accounts, please contact customer support of your social media accounts and customer service in-game for further assistance, @low wasp.
Please send your concern in #copyright and wait patiently for a response, @soft token. We may otherwise have to mute you.
Guys where to report hack pubg
I have good information, i want oubg bann all fxking hacker from game
Do something guys, they all killing 30+ kill on ace tire, no fcking ban
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tiny jasper. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Please send your concern in #copyright and wait patiently for a response, @left scroll. We may otherwise have to mute you.
I tried 6-7 different networks... But same issue
no BP shop available???
Need help anyone there ?
I want help
i just found a bug where you lock in to vecline and can't out if you want to get out you need to restart the game
An error happened when i tried to purchase royalpass 7 group perk with 290 uc , the group didnot create and the 290 uc had gone without creating or joining a group
Bypass??
Hello
Before 3 days i report 3 pages pages facebook of stream with cheat and in this link : https://bit.ly/3tXs2hQ
You say they are cheat ... But they are work for now what happend ?
My Region and growing pack event are not the same
I recently changed my region but the event didn't changed
How to fix data migrate please team
It is possible that your account has been migrated to another version, @tardy elbow. In that case, you will not be able to use the same account again in the global version of PUBG MOBILE. For further assistance with this, you may contact customer support in-game.
Hello any admin here can help me ?
@west vapor
Please try to do a Routine Repair and Restore Default Settings for the game. Clear game cache an restart your device.
Okay
Please state your issue
Thanks!
@west vapor Before 3 days i report 3 pages pages facebook of stream with cheat and in this link : https://bit.ly/3tXs2hQ
You say they are cheat ... But they are work for now what happend ?
@west vapor and he is stream with cheat for now meaning his pages is work
Thanks for your report @willow galleon.
As PUBG MOBILE receives an enormous amount of reports every day, it may take some time for them to take them down.
Please be patient.
@west vapor Sir i think you don't understand what i mean , i mean in the report status , he is cheat
@west vapor see this picture
This report status before 3 days , but for now he stream with cheat
I understand, maybe fill out the form again & check the status again.
@west vapor i do and it's same sir , in status say cheat , but he stream again
Please be patient and contact in-game Customer support if you havent received it after 24h.
@west vapor Bro i report him more than 3 time in online cheating content , and they are say he is cheat , but nothing change he is stream again
That was 2 days ago i contacted in-game customer support 2 days ago and no reply and didnot receive it .
can an admin or support please explain thoroughly what does this mean ?
because a lot of question have been aroused on that issue .
1] what do 2 major tiers mean ? (Crown 2 & Crown 3 OR Crown & Diamond)
2] if we are at Diamond, with what tier could we play ?
3] if we are at Crown, with what tier could we play ?
Thanks to answer please as it is really not clear .
A moderator will get in contact with you. Please be patient
@west vapor Ok i will thanks
can someone please answer my above query ...
thanks to at least reply and help
Unlink internal account?
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @static crypt. You can also submit a report in #old in compliance with the channel's pinned instructions.
Can you please provide us with a screenshot of your Group Purchase Perks menu?
For Discord-related matters, please use #discord.
@celest shadow they haven’t replied yet on feedback
Please send me their Facebook pages privately.
@celest shadow ok i will now
MY id ban for 10 year befor 4 month koi help kr skta kya
Please refer to the private message from @polar marsh for further information, @formal tangle.
- Diamond tier: Platinum-Diamond or Diamond-Crown.*
- If you are in the Diamond tier, you can team up with players in Diamond and Crown.*
- If you are in Crown, you can team up with players in Crown and Ace.*
One social media account which is currently not logged in, and which has been linked for 21 days or longer, can be unlinked if a total of two social media accounts are linked. The unlink request takes effect 7 days later, provided that you have not attempted to log in with the unlinked social media account during this period.
E-mail addresses and phone numbers can currently not be unlinked.
thanks a lot
You may submit a report for your issue in #930771614059077673.
@celest shadow Done i sent them to you in private you can check for them now ?
@celest shadow Thanks again
Where can i find it ?
You created a group for 290 UC but it did not form?
Exactly yes
Have you reached out to the in-game customer service for assistance?
Yes i did but no answer
The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.
Ok , thanks
Hlo
How I change my region
In game
I want to change it but I can't
Why?
@cyan citrus
won't there be a carnage for match making ?
wouldn't it take an eternity for match making ?
If Royallpass closes after 13 hours, will it come on January 19, will it close at 3 and open at 5?
You can change your country/region in the basic settings.
It should not be an issue.
Royale Pass Month 7: Royale Guard will begin on January 18, 02:00 (UTC +0).
How do I calculate what time it is in Turkey?
You can convert 02:00 UTC to your own time zone.
the season was closing and opening for 2 hours, will the clock wait?
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu. You can also submit a report in #old in compliance with the channel's pinned instructions.
Can you please rephrase your question?
Please send your concern in #copyright and wait patiently for a response, @eternal cargo. We may otherwise have to mute you.
but that literally means that we will have to play with randoms ...
we won't have the fun to play with many friends and family member when pushing ranks ...
this really reduces the fun of the game by far
Will the season close and wait for 2 hours and open or is it 24 hours?
Feel free to provide your feedback regarding this new system in #930771614059077673.
2 hours
Please provide the download link for update 1.8
You can download the game from Play/App store or official website, @verbal mason.
Thanks a lot @cyan citrus
hello, my account was hacked and another phone number was brought there, here is the ID of the account 5122493048 nickname MVP VLADIMIR, my vk is linked there and my mail from which I am writing to you now, I have screenshots of purchases from the card I can send that this is my account and I bought things there, there are even screenshots when I knocked something out there, please help solve the problem
You are most welcome, @verbal mason.
Please contact the customer service in-game for further assistance with compromised accounts, @rain mango.
@cyan citrus the M416 LOOT CRATE glitch is still there, till when it will be fixed?
Give us any timeframe, we spend a lot of money
You have already been answered. Please wait patiently and avoid repeating the same question. We don't have a time span for now.
How do I cancel prime subscription?
You can cancel your subscriptions through your Google Play settings, @lusty cosmos. Tap on the profile icon on top right > tap Payments & subscriptions > subscriptions > select the subscription you want to cancel.
So there is no fixing it at all ? Not in any future updates 🥺 🙁 😭
No, there isn't, @jagged jungle. This is a legislation issue and not something we can help with.
@celest shadow Bp shop still not there
Okay thanx for you're time
You are most welcome, @jagged jungle.
ممكن حل اريد اكمل الانجاز
Please contact the customer service for further assistance, @serene rover. Refer to subpoint 5.4 in #faq for further information.
Fix this stupid game please? Fix this Iphone 13 pro max 90 fps fix this in lobby loading fix this server lag pls fix the glitch can’t hear Smoke Molo or gernade voice fix this game pls?
I do not know how to communicate with them
I talked to them a lot and made more reports, but there is no solution that can help me 🥺
Please send your concern in #copyright and wait patiently for a response, @silver nimbus. We may otherwise have to mute you.
Developers are aware of the stability issues with 90 FPS after the update. A patch will be available as soon as possible.
We will not be able to help you with this through the community. You may try to contact the customer service again.
does the ipad 9th gen support 90frames or its a glitch
That patch come only for ios?
Not for android?
What do you want to report the player for, @urban jetty?
I noob hacker just exposed himself
he literally headshot everybody
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @urban jetty. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Is there anyway to unlink gmail from pubg account ?
The player will be suspended upon the verification of cheating behavior. Your patience is highly appreciated in this regard.
Are you referring to third linked email?
Yes
It is not possible to manually remove the third linked E-mail and phone numbers at the moment, @night cloak.
Quendi why ignore me?
Thanks

You are welcome, @winged pewter.
I mostly do not answer users when I don't have a reliable answer. For the patch, I cannot confirm whether it will be available for both Android or iOS, but it is highly likely that the patch will be available for everyone.
How I can change my region
hi again so I have 4 premiums crate coupon but is it useless rn
Am I the only one shop notice how tiny is the fool🤨 ?
how do i copy my control from other id
when will payload mode comeback
The Premium Crate Coupons cannot be used for current PMGC Premium Crate.
@cyan citrus how can I change my region?
You can change your region through your in-game Basic settings, @azure skiff.
But I can't? @cyan citrus
What is the issue, @azure skiff?
According to the patch notes, Payload 2.0 will be back from January 26, 02:00 (UTC +0) and will remain available.

you cannot change you region until 60 days
What why?
you have 33 days left
Ok
You may refer to this notice as well. You cannot change your country to where you are not currently located.
hello, my account was hacked and another phone number was brought there, here is the ID of the account 5122493048 nickname MVP VLADIMIR, my vk is linked there and my mail from which I am writing to you now, I have screenshots of purchases from the card I can send that this is my account and I bought things there, there are even screenshots when I knocked something out there, please help solve the problem
What I do now
You may refer to my previous response, @azure skiff.
I can't log into it and another number is linked
wait until 33 days
You have already been answered. This is not something we can help with. Please continue with the customer service, @rain mango.
@cyan citrus how do i copy my control layout from other id
Please avoid going off-topic, @urban jetty. You may have unrelated conversations in #chat.
where can you apply? can i mail?
You can contact the customer service through in-game, @rain mango. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.
what item is this?
send a pic
I want to copy my control using code but I cant find that option where I can put my control search code
have you tried this
I have another id and I have to bring the control from that id to my current id
So, customer support asked for the name of the twitter account i wish to unbind, knowing that the twitter account belongs to some user, who god knows how got into my game, and linked his own social
@celest shadow
See this @surreal fractal
You can contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information on where to contact the customer service.
Is poco x3 pro will got the 90 fps ?
I’m scared to send my bills for the customer service and game and whoever In my account see the chat and take the bills for him @celest shadow
In game*
Please refer to this pinned message for further information:
You should not worry as only you will be able to view the conversation. Anyone else who has access to the account on another device will not be able to see it.
ok now about this guy🤦🏽♂️
Thank you
What about if there’s no one reply’s ?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @urban jetty. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.
But for sure they will see it ?
Im really scared that they will banned my account @celest shadow
They trying to Login many times
I can’t log in via email and password because it says suspicious activity and tells me to log in via verification code, but I am not receiving a verification code Email from pubg when I try to login via verification code, what do I do?
Password and email is correct, account is not banned or any issues like that
You may try again at another time or contact customer service in-game for further assistance, @proven crescent.
I did try to but the in game customer service I can’t talk to, it just keeps giving me options and ends the conversation with telling me to go to faqs
Hello this player is using damage cheat he can knocked player with 3 bullets in leg please do something
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @jovial swift. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
We will not be able to help you with this through the community. You will need to select the different options available according to your issue to connect to a customer service representative.
Believe me I have tried all I could even selecting unrelated things like account being hacked and exhausted every option of response it will give but it all lead to the conversation being ended with some message, it won’t let me talk to a csr
Unfortunately, we will not be able to help you with this in any way, @proven crescent.
So who can? That’s what I am asking here about really
Only in-game customer service can help you with such issues.
@cyan citrus can u respond
I'm not entirely sure. Does it have ProMotion technology that enables 120 HZ, @night cloak?
And how do I get a hold of them? Past their automated crap, like what should I write what options should I choose to end up being able to talk to a csr and explain my situation?
saw videos on youtube many people who have it got the 90fps.and others say they dont
Do you own the device, @night cloak?
i am gonna buy
it
my friend has it
he got 90fps
it has ultra hd 40fps
is it a glitch or pubg released it.it happend with ipad 8 also
it had 60htz
people go 90fps
got*
Please refer to the private message from @polar marsh for further information, @winged stirrup.
Is this a glitch?
Sadly, I cannot confirm whether it will support 90 FPS or not, @night cloak. The Apple devices with ProMotion technology and 120 HZ refresh rate should only support the 90 FPS option.
ok
i was looking to buy it becuz for 90fps
i am gonna buy red magic 5s then
Seems like an issue with your internet connection. Could you please mention your device and country?
What about for iOS
question: when payload mode is added again will it be permanent?
or limited
answer
?

How to get good ms Speed
Get a better connection what else
How I have 100ms Speed wifi
But my in game ms is red 190
I believe I have answered you before, @azure skiff. We will not be able to help you because the game is not currently available in your country.
But my friend are indians and they have India region they have 20ms without vpn
I'm From Bangladesh
But My Game Region UK
1.7 update Show My Region and now New Update Not Show My Region And Not show my 3rd Link Mobile Number Option
Please Help Me @polar marsh 😢😢
You may refer to #faq sub point 4.10 for more information. We will not be able to help you any further with this.
You may try to contact the customer service in-game for further assistance with this.
@cyan citrus chk dm plz
Country Pakistan device iPhone X and it only happens in Middle East servers not in any orher servers @cyan citrus
@cyan citrus Check feedback and a new thread,give me a fix.
Hlw sir
I am doing conqueror this season
I am at 777
Rank
Kindly tell if i reach 500 tonight can k get Conqueror title Tomorrow
Because the issue is tomorrow new royal is coming and the rp will get lock i think
What about my rank
Will it be locked too
Kindly tell !!!
When will the 90 fps on iPhone 13 pro max get fixed? If i activate 90 fps it s not working and i have 45 fps and if i put extreme i have 60 fps constantly
The developers are aware of the stability issues with 90 FPS after the update. A patch will be available as soon as possible, @radiant frigate.
Thank you for the answer! I also asked yesterday and piston couldn’t answer it for me❤️
@cyan citrus brother help me plz tell me
The announcement was made by the community team today. You are most welcome.
What time does new royal pass start
Should be around January 18 02:00 UTC, @thin bison.
dude I don't have BP shop help me
This shop is regional
Not all user get it
Its not a bug or something
No ..its not true ..i already get it 👍🏼
Well you see I dont
Dude
Try to hit the yellow crown icon
Near your name
After press on prime plus future the BP icon ( maybe it’s gltiching out ) @mild shadow
Man, we hardly get matches in other categories such as solo n duos
I think u guys should start to merge all the different versions of PUBG
Atleast we’ll get matches in game
Yes, you will get the season rewards next season if you reach Conqueror this season. The rankings will reset tomorrow around 00:20 UTC. The new season will start around 02:00 UTC.
@cyan citrus dear tell me about the season token I have season token in my inventory do they expire or will remain for the upcoming seasons as well
The time-limited items are always identified with this clock icon, so they should not expire, @soft solstice.
.
What is your device?
Hlo
@cyan citrus ok it means season token would be in inventory.... m I rite?
It should be, yes, @soft solstice.
Hello! How can we help you?
@cyan citrus and please tell me about is there any link for group purchase perk event where I can interact with others
I am having a problem in spiderman mode where when i am recalled the moves or action i do arenot registered
And spectator glitch and in tdm too some problems
You can always use #activities channel to perform in-game activities with other players.
@lavish remnant can you report your issue in #old not #copyright
Yea what is it
Data transfer to bgmi
Not from here
Some clan name is too complicated I unable to type on keyboard
If your account is eu you cant transfer to bgmi
On his near photo tab the 3 line icon
India is my region
Is there where to request to join clan @steep pine
??
Notice some clan might close request to join clan @steep pine
Bro how to contact offlicials
In game support
OK bro
Your region does not matter its eeu law
Are you a moderator
Hlo
Wat do you mean
Didn't you understand that
@vagrant onyx thx for help 😊 😊
Its complicated
Cant understand
What you saying
Means whenever i am recalled my gameplay isnot registered ( means i am just standing there my teammates say )but in my device i am moving. And my teammates doesnot move according to me but they do
I am its bit complicated 😂😂 what to do
Yea cause what you saying does not make any sense
Is it a bug or something
?
Try to rest your game ( and make sure you have good wifi connection)
If its general bug report it on #old
Yeah may be its a bug but it hasn't happened to any of my friend
Wait for sometime i guess
There is a patch note coming soon
To fix some issue
Is hot fix update
My wifi speed is an average it shows around 500 - Kbps while playing
Should i get you a screenshot
Please refer to the private message from @polar marsh for further information, @frozen cargo.
Sure
Okay i will be back in a hour with screenshots
Last day
Hi.
Good evening everyone I have a problem and I want to be directed if you please. Yesterday someone logged into my account and put a phone number, now I can't get into my account because of the code sent to the phone and I don't know what to do. Please help me and thank you 🙏
Hello, I need help recovering my account.
Please contact customer support in-game for further assistance with compromised accounts.
For issues related to accounts, please contact customer support of your social media account and customer service in-game for further assistance.
And what social network?
The one you are using to log into your PUBG MOBILE account, @kind grotto.
Thx
You are welcome, @kind grotto.
good morning my pubg account has been hacked what should i do .... ispent alot on it
Please contact customer support of your social media account and customer service in-game for further assistance, @plain furnace.
can you tell me how pls
You may refer to #faq sub point 5.4 and 2.8 for further instructions on how you can contact the customer service, @plain furnace.
Please send your concern in #copyright and wait patiently for a response, @night cloak. We may otherwise have to mute you.
Okay
Can anyone help me?
Hello pubg mobile, my account was banned by mistake. I was logging in to the game and suddenly I found this message. Please, I need help id5373959671 name 个〆FADY〆个
Please refer to the private message from @polar marsh for further information, @whole rampart.
Can anybody help me why my account was banned?
I cant cancel my payment
It keeps repeating and now I don’t have enough balance in my account to pay
Do anyone knows the prizepool of pmgc finals ? Sorry if it's the wrong place to enquire about this 
Or any place to know about it ?
I think it’s 3.5 million usd
😨
@cyan citrus theres a cheater who joined with my team randomly i reported him in game, now if he get ban me 2 i will be banned or not?
<@&481161015728406538>
Please do not use languages other than English, @quiet shuttle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
PMGC 2021 will have a total prize pool of $6,000,000, including prizes for 6 Individual Awards. The distribution for the finals and league(s) are given below.
Finals: 1st - $1,500,000, 2nd - $600,000, 3rd - $300,000
League: 1st - $362,500, 2nd - $145,000, 3rd - $72,500
https://twitter.com/EsportsPUBGM/status/1457317273660579854
The upcoming #PMGC2021 will have a total prize pool of $6,000,000💰, including prizes for 6 Individual Awards!!
🏆Who will take the most money home? Stay Tuned! #PUBGMOBILE
Follow us on:
📺https://t.co/DXQhohsbaP
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No, you shouldn't be banned. Continuously playing with the same cheater is what will get you banned (or continuously creating groups with cheaters and not reporting them).
no it was the first game i know him cheating and i reported him
i didnt play with him again
You should be fine then, especially if you reported him.
Thanks
I accidentally kept pressing and now it’s stuck on 145% and I can’t lower it lol
click on minus symbol
Tysm buddy ! 
concerning Diamond being able to play within 2 major tier ..
meaning a Diamond player being able to play only with Diamond, Crown and Ace ...
is it for Lobby only or is it for Players in our friend list also ?
@celest shadow
You're welcome! You can follow the official social media handles of PUBG MOBILE Esports to stay up-to-date with everything related to PMGC and other official events. You can also watch The PMGC Grand Finals from 21-23 JAN live!
Try performing a routine repair.
For everyone.
Please refer to the private message from @polar marsh for further information, @bold scarab.
Excellent work
My account subscription for prime just ended yesterday and I didn’t have enough balance in my account to continue the service hence I cancelled the subscription and resubscribed fresh , does that make up for the payment?
Is Asia good server
?
because I have only 33 days to cooldown I'll wait it and then I will change to Asia
Ping gets high when playing in Middle East server in squad but when I play solo in Middle East my game gets crash.my game works properly when I play in Europe or Asia
Country:Pakistan
Device:iPhone X
Character I’d: 5519662731
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rustic glacier. You can also submit a report in #old in compliance with the channel's pinned instructions.
If you got a confirmation that your subscription has been cancelled.
Then, you managed to successfully resubscribe that should do for the subscription fees.
You may want to ask other Asian players in #pubg-mobile about their experience regarding this.
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @winter garden. You can also submit a report in #old in compliance with the channel's pinned instructions.
I have submitted the report 5 times but no one has replied
my account was linked to someone else's google play not through my will, but my mail is linked. Is it possible to urgently untie google play
Can using 90 fps apps cause my account to be banned?
if ur phone is 60hz even if u use an app to get 90 fps its still going to be 60
When will new rp come
Can someone explain why 90fps is not supported on my phone?
It's OnePlus
And still no 90fps
Hey @glass hemlock
We are unable to handle such matters through the community.
Please contact customer service in-game for further assistance with account related issues.
Make sure to provide them all the requested and necessary information to speed up the process.
Here an example to get to a support agent:
No, my phone supports 120hz and the processor supports 90 fps, but in the graphics, the 90 fps option does not appear. Can I use one of the 90 fps programs?
In case of ban what is procedure , my friend is banned for no reason she is playing for long time and it would be good that @lime juniper contact me soon as possible .
Please refer to the private message from @polar marsh for further information, @tender salmon.
What is ur phone
POCO X3 pro
yea i dont think the poco x3 is supported but i dont think theres a problem with downloading the 90 fps program
if i registered my phone number and email and enabled two factor verification and some one logged in from facebook or twitter do they need to verify through phone number or not?
Royale Pass Month 7: Royale Guard will begin on January 18, 02:00 (UTC +0).
Why was my jeep skin moved to a different jeep?
Not me spending over 100 dollars on a skin for it to be moved to a different jeep instead of the original. This games dog
Please refer to the private message from @polar marsh for further information, @night cloak.
Please refer to the pinned messages of this channel for further information on the 90 FPS option on PUBG MOBILE.
mean, if I use a 90fps app, my account won't get banned?
@west vapor if i don't remember my UserID , both nickname of linked social media accounts , registration date and l didn't pay into the game, I have email registration of ma account
What should I do
Downloading from 3rd party apps is not recommended.
Only the in-game customer service can assist players with account-related issues. The servers’ moderators cannot help you with this in any way. Thank you for your understanding.
Can you elaborate on your issue? Which UAZ skin are you talking about?
You have already been answered. This is not something the discord moderation team can help you with. Please continue with the customer service, @glass hemlock
@west vapor royal passs coming tomorrow or not?
If you have two factor authentication activated on Twitter and Facebook, then yes.
Royale Pass Month 7: Royale Guard will begin on January 18, 02:00 (UTC +0).
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension, @inland gale and @cerulean kraken.
@west vapor thank you!
You are very welcome 🙂
Well, when will the 90fps option be officially activated in PUBG MOBILE?
Please refer to this channel's pinned messages for further information, @cerulean kraken:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@west vapor I have already emailed support. but they didn't answer me
The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.
I want to ask you if it is possible to make an instant reset from Google Play support without waiting 7 days and if Google Play is less than 21 days
Customer Support is able to help you with this request.
@west vapor when I contact support for the game itself, it crashes and when I write nothing happens. how to update correspondence with half support?
Please reinstall PUBGM and try to contact customer support again.
Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
Ok sorry
When will the link be unlocked?
@cyan citrus
Hello, why does not the resource download end for me?
Why does my settings keep reseting every time I launch the game? Such as basic controls and hud.
Is there no hope that poco x3 pro 90 fps support?
The unyielding land UAZ from the porro event, that originally was on the soft top, was moved to the hard top. Why?
Iike I spent money on that because it was on that specific jeep
I just realized that too.
Feel free to provide your feedback in #old.
Please do not use languages other than English, @frozen yacht. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Is it possible to return uc if I accidentally spent it?
Please try to do a Routine Repair and Restore Default Settings for the game. Clear game cache an restart your device and see if that makes a difference.
Unfortunately, no.
Any info when ip13 lag issue will get fixed?
I accidentally clicked on the coupon for 200uc and bought 10 boxes
Please refer to the pinned messages of this channel for further information on the 90 FPS option on PUBG MOBILE.
You have been answered @night pulsar .
The UC can't be refunded. Please be more aware next time.
Based on Bunks answer, the Developers are aware of the stability issues with 90 FPS after the update. A patch will be available as soon as possible.
Thanks for the answer! I'll be careful next time! see you! Good luck!
Are you sure?
any idea when (or if -for this season-) I'll receive the title? I'm waiting something around 2 weeks now.
when i get out of a car, the run button disappears until i reenter the car and re exit....also orange 2 seat coupes move when parked
How to solve request time out problem
@west vapor when I write my mail, the bot stops responding to me and so constantly. And the bot constantly asks me for mail, but about the ban, the bot does not ask what should I do?
Please refer to the private message from @polar marsh for further information, @glass hemlock.
I realized that the message from Bunk was written before Errors message.
Please refer to Errors message.
Apologies
maybe you can join again in a crew whan all talented championship will be back again
Please refer to the private message from @polar marsh for further information, @frank stone.
maybe after 2 week of the next season
Hello!
My id 51540490790!
Region: Turkiy
Telephone :OPPO A9 2020
Today January 6, 2022 got a permanent lock!
I think this blocking is not advisable, since I did not know that this program cannot be used, and despite the fact that I installed it from an official source (Play Market)!
It is not advisable, in my opinion, to block an account that is invested in the game from my pocket, and it is not my fault that the game has become unavailable to lag and freeze during the game, and I decided to download the program without the original source in order to improve my game!
I ask for a verdict, taking into account all the arguments I have expressed above!
I lost my season tokan how is this possible I'm ace tiear received 3900 season tokan use 2400 tokan but in inventory their only 155 where is remaining season tokan goes
@neon patio My PUBG Mobile account has been stolen and I need technical support urgently please
<@&481161015728406538> My PUBG Mobile account has been stolen and I need technical support urgently please
Please refer to the private message from @polar marsh for further information, @odd cove.
It will not expire.
Please contact the customer service for further assistance, @pastel island. Refer to subpoint 5.4 in #faq for further information.
Where can we make quality of life suggestions?
Why i have this issue? This is my 2nd purchase on this account and i cant my first purchase from midasbuy and now i trying to buy some uc and i cant
In #old.
Please contact the in-game customer service for further assistance in this regard, @long trellis. Refer to subpoint 5.4 in #faq for further information.
Please refer to this channel's pinned messages for further information, @valid parrot:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Is there no hope that poco x3 pro 90 fps support????
when season starts?
i changed my region and my crystals didnt transfer to the new crystals is the new region
how to take a phone number and put another where to write?
In the basic settings.
Please refer to this pinned message for further information:
Cycle 2 Season 4 will begin on January 18, 02:00 (UTC +0).
