questions

[cyan citrus]

Got it! Thank you.

[tame creek]

idk. maybe if you reinstall the game it will fix (not a mod, just helping if In case I know any way)

[balmy wolf]

Is vikendi 2.0 will come this year or it will not come ever in PUBG mobile? @lime juniper

[faint nymph]

Sir i want chang my pubg mobail country region but my id no show country region options

[cyan citrus]

The option to change your region is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @faint nymph.

[faint nymph]

@cyan citrus do what can to dou any option

@cyan citrus please sir help me

[cyan citrus]

You cannot change your region, @faint nymph. This is not something we can help with.

[rotund scarab]

I sent msg to the support in-game 3 days ago and still no answer…any help here?

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day, @rotund scarab. This is not something we can help with.

[rotund scarab]

@cyan citrus thanks mate.

[cyan citrus]

You are welcome, @rotund scarab.

[night cloak]

İ feel different in sensitivity and 3rd person view is there new changes

[proven walrus]

whats up with ping/ms being green even it spikes to 150+

[tender salmon]

How is possible ppl get payed for POOP they made with new UPDATE ,,,, @lime juniper You guys trying to ruin game completely like is not enough that there are so many premium hackers on game ....

[pure stump]

Sir, Pls Help Me I Lost My Google Account, So I Can't Login Into My Pubgm Account

@cyan citrus Sir, Pls Help Me I Lost My Google Account, So I Can't Login Into My Pubgm Account

[night cloak]

Why is my game lagging after the 1.8 update i am playing on iPhone it never happened before. is there any way to fix this?

[pure stump]

@static sleet Sir, Pls Help Me I Lost My Google Account, So I Can't Login Into My Pubgm Account

[night cloak]

does.ipad 9th gen (2021) run the game at 90fps?

[cyan citrus]

Do you have any other login method linked to the same PUBG MOBILE account?

[pure stump]

No sir, only Google Play 😭

[cyan citrus]

In that case, you will need to contact Google's customer service for further assistance, @pure stump. Not something we can help with.

[night cloak]

does ipad 9th gen run 90fps

[oak kelp]

I playing solo in-game, but wondering about tdm and arena modes. Fear of getting banned, because there may be random cheaters, stopping me to play arena modes. So I just have question: If in random team in tdm and arena modes will be cheater, I will be also getting banned?

[night cloak]

no.if u invite them to ur team and play.then possible ban.if u randomly play with them. no ban

[pure stump]

i just need to know which google account my pubg account is connected to, so i can login using google play, because i still remember the password from google, but i forgot the email

[oak kelp]

Thanks! No, I talking only about random matchmaking. So, not worrying then 🙂

Same goes for classic modes?

[night cloak]

yes

[oak kelp]

Thanks!

[night cloak]

if u play willingly with them. then possible ban. and rank removal

[oak kelp]

Understand now. So if it's was just random teammates one time, then I'll be safe. Thanks.

[cyan citrus]

It should not cause any issues as far as you are not intentionally teaming up with cheaters to boost your rank. Randomly getting matched with cheaters should not be an issue, but we recommend you to report the players if you suspect any.

[oak kelp]

Thanks for answers!

[cyan citrus]

You are most welcome, @oak kelp.

[pure stump]

Pls, really really help my account 😭

[cyan citrus]

We simply can't, @pure stump. You need to contact the customer service of your social media account.

[pure stump]

how do i contact google service if i forget the email name

[azure skiff]

Hlo @cyan citrus

[cyan citrus]

Your account security and to safeguard the login information is your own responsibility. Again, not something we can help with.

[night cloak]

Why sensitivity and 3rd person view looks wierd

[azure skiff]

Tell me what I do @cyan citrus

[brittle bolt]

I keep getting this error, what do I do

[floral edge]

Hi folk's,

[meager pumice]

New update new bugs unlucky

[floral edge]

Just asking if there is a way to have the maps after updating the game updated and not redownloaded again.

[azure skiff]

@brittle bolt restart the game and open it then click on the repair and clean all data or uninstall & install again

[floral edge]

Every time after the update the maps shows an 1 mb update then become full size map redownload

[night cloak]

İsn't this should be support chat

[brittle bolt]

Did both

[azure skiff]

You did it already

@ZeRo

@brittle bolt

[brittle bolt]

Yeah

[night cloak]

Asked something1hr ago no response

[brittle bolt]

I still keep getting the error even after I redownloaded

[nimble ferry]

@cyan citrus bro, i am unable to download resources i tried literally everything since the morning but idk what to do anymore please suggest a solution, it is saying 0.0kbps speed and not downloading any maps or anything

[azure skiff]

@nimble ferry
Your data can not download all

[meager pumice]

Need have wifi @nimble ferry

Not 3g

[nimble ferry]

When i restart it download a few mb than stop

I tried wifi, and 4g everything

[nimble ferry]

In this picture see i am using wifi

[meager pumice]

Then restart game there is no other help

[azure skiff]

bro I am very unlucky@meager pumice

[meager pumice]

Why

[nimble ferry]

I did, I uninstalled the game maybe 4 times I restarted phone I repaired i did everything

[azure skiff]

@meager pumice
5g

[meager pumice]

Then need wait for moderators to reply idk any solve for your problem

[meager pumice]

I have too 5g

[azure lark]

Hi, my friend’s PUBGm & Facebook account got hacked. She clicked on a link. She had to fill in her phone number & PUBG id. After she did that she got kicked out from the account (it took 1.5hr). Her Facebook got hacked too, so she’s not able to log in anymore. She tried to message Facebook, but that’s not possible. Is there any way for her to get her account back? Thank you

[azure skiff]

Sorry We càñ nothing do in this case @azure lark

It's hacked only hacker can do anything

[proven walrus]

(if she hadn’t linked her email or phone) tell her to check if the person who hacked her acc linked their phone or email with her account in case they did there’s nothing u can do to get back your acc but if they links are free then there’s still a chance

[onyx fern]

I have a question, I got my 2 socials back on my account but the hacker linked his email on my account. My bestfriend contacted pubg and they said it may take 30 days or less. Is there a likely chance their email will be unlinked?

[night cloak]

Is aftermath staying forever or is it like a event?

[keen dock]

Is there still a way to see old KD?

[deft timber]

after new update arena section disappeared in my game

[keen dock]

It’s been moved to the “unranked” tab

[azure lark]

She doesn’t know how to see that

[deft timber]

also my 4, 5 and 6 are not working for grenade, smoke or moli

[hybrid mist]

When will metro chapter 6 be out

[proven walrus]

go to the settings, it’s in the basic tab located below the server selection

[vocal hound]

How can I choose multiple maps now cause the new update is out but I dont see the option too choose multiple random maps

[azure lark]

She can’t enter her PUBG accohnt

account

[vapid heron]

hello

i lost one item : car Unyielding Land UAZ after update

from my inventory

PlS help, Thx

[proven walrus]

it’s been removed

[neon anchor]

Hellow i have to tell you something about my pubg id i just played match with random after playing my id got ban for 7 days please unban because my rp is still not max please i think because of random hacker i got ban for 7 days

[polar marsh]

Please refer to the private message from @polar marsh for further information, @neon anchor.

[stable yew]

What is this I done refresh 10 times and it still shows my friends playing for 20h

[short pilot]

Is this the right channel to ask about clan management?

[slim relic]

Hello

Can anyone help

[short shadow]

We don't like new update footsteps gunshot everything is messed up

[slim relic]

@celest shadow can you help

@static sleet help me please

[static sleet]

How can I help you?

[slim relic]

@static sleet It happens to me throughout the season. I did not know the disappearance of the weapon with TDM. I hope for a solution and I always have 20. Please reply

[static sleet]

Please send your suggestions and concerns about the game through #old in compliance with the channel's pinned instructions.

[slim relic]

Look to video 😩 @static sleet

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @slim relic. You can also submit a report in #old in compliance with the channel's pinned instructions.

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @clear forge.

[clear forge]

Ok

[slim relic]

@storm flume But I have sent a lot of reports, and I have not received a solution for two months now, and I am like this

[stiff hare]

Have you checked it under closed top uaz?

[vapid heron]

i will send video to check

[night cloak]

does ipad 9 gen (2021) have 90fps.people are saying it has 60htz but still how 90fps i saw in some video.my friend who has it.also got 90fps after update

[stiff hare]

Try to do a routine repair @vapid heron from login page.

[vapid heron]

i got it in closed UAZ !!!

[sand loom]

No 90 fps

[vapid heron]

But how come before not in close UAZ !!

[stiff hare]

After update they changed it

[night cloak]

how come apple says its 60htz

[sand loom]

Even if it could run it which it can the display isnt 90htz

[vapid heron]

OMG !, ok @stiff hare thanks for your response

[hearty wigeon]

Hey ! Im struggling with Ipad Controls, Ipad Gen 9 4fingers Gyro. Wanna send me urs ?

[night cloak]

[storm lantern]

Can someone help me?

[sour elm]

I am connected with wifi and whenever i download resources it says error, it’s happening since day before yesterday when i accidentally uninstalled game

[dull basin]

Will I get banned (or risk a ban) if I use a gfx tool to increase my FPS limit?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @dull basin.

[dull basin]

Okay, thanks👍

[sullen lion]

mmm...this..

[marble tide]

Hello, we received a message from the talent show. We have submitted the PMCO form, when will it be finalized, we anticipate we will receive an invitation. Will we have the right to Substitute Players? Which teams will receive invitations? (I searched and couldn't find it) @onyx cairn

@prime wagon

[mellow stirrup]

This “ Unyielding Land UAZ “ skin was suppose to fit into the Black-Top UAZ Previously before the 1.8 update. What is happening to PUBG? Why it is changed back to the normal UAZ ??

[glacial elm]

There is an issue with iPhone 13 pro. The display is no more 90fps but like 30 fps, even if i select 90fps in the settings. My friend has the same phone and the same issue

[night cloak]

#activities

[round spear]

After the update I can't play with 4 fingers, and the game takes more charge than before

[night cloak]

Same problem when am running my joystick just stops

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[stable yew]

I’m going to leave this game

Look how much uc I spent look

Before the update

[round spear]

That's the exact problem and it also stops shooting

[night cloak]

Wow

[stable yew]

I’m going to leave

[night cloak]

Why though

[stable yew]

And I got 18k and I spent on x suit

AND Guess what

I did not even get the x suit

[keen wharf]

got a question, is the new reddot only in th nw livik

[night cloak]

Yes

[stable yew]

So I got another 8000 uc

[keen wharf]

k thaks

[stable yew]

AND STILL NOTHING

[night cloak]

Why are you quitting

[stable yew]

1 ping look

No Oceana

[night cloak]

Mine is just the joystick

[stable yew]

Same

[keen wharf]

Guys only commuicate in #pubg-mobile or #chat please.

[stable yew]

1

[stable yew]

2

[night cloak]

Ok

[safe basin]

90 FPS not showing on my Device: Xiomi Mi 11T Pro. It has Snapdragon 888.

Need help

[night cloak]

wait for a while.it will show up

[dusty crow]

same on 8+

[stable yew]

I have the new iPad Air
4but it does not have 90fps

[night cloak]

@stable yew and leaving pubg too now

[dusty crow]

cuz your ipad does not have 120 hertz screen

[mental oyster]

Could someone tell me why this is happening?

[night cloak]

Same issue here. Hope they fix it soon.

[vast glade]

Hi

[cyan citrus]

Please try to change password for your login method and logout from all the devices one time. If the issue is persistent, please contact customer support in-game for further assistance.

[hybrid zephyr]

When will the POCO F3 support 90fps

Can anyone tell my ??????

[night cloak]

Same here dude

You guys need to fix this i can’t even play

[winged pewter]

If you noted...it will be fixed all bugs in beta...they not showing in stable version...we report bugs in beta but nothing happing same beta file copy in stable
And where is new lobby theme...everytime its delay...

[cyan citrus]

Please try to turn on the video recording using built-in recorder and see if it will make any difference, @night cloak and @glacial elm.

[cloud mica]

Changing the country is not available for me please help

[cyan citrus]

The option to change your region is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @cloud mica.

[cloud mica]

How do I solve this problem

[cyan citrus]

You can't do that, @cloud mica. This is a legislation issue and not something we can help with.

[sonic breach]

@cyan citrus can u tell me is it a bug with the Fool crate or did they actually made its size small cause thats just stupid

its like 1/3 off its size now and i have spent so much money to max it out

[glossy dirge]

can someone try and help me on why I'm getting a choppy frame on 90fps when I updated the game to 1.8

[cyan citrus]

Yes, that is a bug, @sonic breach. The correction is nearly finished and will be applied soon.

[glossy dirge]

can someone try and help me on why I'm getting a choppy frame on 90fps when I updated the game to 1.8

@cyan citrus

[cyan citrus]

Please try to enable video recording using built-in recorder and see if it will make any difference, @glossy dirge.

[glossy dirge]

yeah but why is the game laggy without it

when I set it on 90fps

only when I use the screen recorder the game goes back to normal frames

[cyan citrus]

Please report the issue through #930771614059077673 and include the following information, @glossy dirge.

Numeric User Identification.
Your network type.
Device.
Country.

[frank surge]

Is it possible to use a Redmagic 6S Pro to play official tournaments? I heard you can't use a gaming phone anymore to play official tourneys

[solemn lark]

How to fix it

[clear berry]

Any y’all know where is moments option now in new screen set up? Lol

[cyan citrus]

You can enable Highlight Moments through in-game settings > Controls > Advanced Controls, @clear berry.

[warped pagoda]

Was the lootbox made that small on purpose? Or is this a bug???

Rlly? why are they doing this?

[distant kayak]

Sad for ppl with max fool

[warped pagoda]

Hm

[distant kayak]

I have max glacier so😅

[warped pagoda]

i feel it

[wispy meteor]

Hi! Could u help me to contact devs please. I got banned for no reason on January 6th. Tried to contact support in all possible ways, but issue opens and gets closed in same moment. Even found google form from pubgmobilerussia(they confirmed anticheat bans without reason) for those who got banned after January 3rd, but there is line about location, i wrote Ukraine, also form in russian but i filled it in English. I have doubts they do care about players outside of russia, especially from Ukraine. I made full device logs for that session and ready to send logs to prove that i didn't cheat. I don't even use gfx since i bought high-end phone. Only 3rd party app i used is GameTurbo (official Xiaomi system app, it doesn't change the game data). Please help, i spent 3years for my acc, reached 77lvl and 7k achievement points(id 5338103514). I haven't use cheats or group w/cheaters

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wispy meteor.

[distant kayak]

They didn't change it

[warped pagoda]

I have both glacier and fool but i like the fool

[distant kayak]

Feel u

Wna play? @warped pagoda

[warped pagoda]

Sure send id dm

[cyan citrus]

This is a bug. The correction is nearly finished and will be applied soon.

[warped pagoda]

ok well i was really pissed off when i saw the size

[stark hill]

hii is there any moderator from malaysia? i wanna ask something about this event. I've been selected as one of the winner but still i haven't received the prize yet. Its been more than one month tho, Almost two months actually. Thank you in advance

[thin halo]

Hello. Since this is a regional event, we cannot help you with this but I can direct you to the regional server regarding your issue. You may text me privately if you want the link to the regional server.

[stark hill]

aight, thank you!

[night cloak]

Good morning i have a issue

I'm from turkey but i can't buy UC on Google play

İt Said please choose another region

UC is not problem i can but from MİDASBUY but i want subscription

How can I solve that issue

[gaunt fjord]

Me too it stops shooting as well for me too please @lime juniper look at this

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glacial hare.

[thin halo]

Have you checked if the region you’ve chosen is Turkey?

Usually that would only happen if you choose to send UC for ID that lives in different region. If you still want to send UC for that ID, you need to select their respective region and use their payment method for that.

[ripe flint]

Re: [49639186] Hello My name is (؁Tefa؄ɞ) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5797524866:

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ripe flint.

[zealous canopy]

how do i solve this issue? I can’t put my phone number.

[nimble ferry]

I am unable to download resources i tried literally everything since the morning but idk what to do anymore please suggest a solution, it is saying 0.0kbps speed and not downloading any maps or anything, help please, I wrote last night but didn’t get a response

[ruby bloom]

Mujy unranked Kyu show ho raha ha

How much I'd level we need for conqueror

[cyan citrus]

Please mention your device and country.

[nimble ferry]

Iphone 13 pro max, Pakistan

[cyan citrus]

Can you try to switch to a different network and see if it will make any difference, @nimble ferry? Also, make sure that you have enough storage left in your device.

[night cloak]

does that mean we get 90 fps? we didnt got it yet

[nimble ferry]

@cyan citrus i did everything possible I switched to different networks, tried restarting, i have 30-40 gb storage free I restarted phone and deleted and reinstalled pubg several times

[night cloak]

@cyan citrus

[static plank]

Hello sir I need help my PUBG mobile account region Egypt to Pakistan

[cyan citrus]

Please reset your device settings one time through device Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Restart your device one time and see if it will make any difference.

[cyan citrus]

What is the issue you are facing when trying to change your region?

[static plank]

I want change region Pakistan

[ruby bloom]

Hello sir my I'd level 35 + but it's still show me unranked

[manic jetty]

hey i was banned 7 day because hack / cheat but i dont do it ( no team with hack to )

[polar marsh]

Please refer to the private message from @polar marsh for further information, @manic jetty.

[static plank]

My PUBG I'd 51593591199

I need help I want change region to Pakistan My PUBG I'd 51593591199

[cyan citrus]

You need to describe the issue you are facing when trying to change your region, @static plank.

[night cloak]

Yes of course i live in turkey

[static plank]

Phone number verification code no send me PUBG mobile

[ruby bloom]

Anybody here for my help

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance.

[cyan citrus]

Hello! How can we help you?

[static plank]

I try more any time but PUBG mobile not send me verification code

[ruby bloom]

My I'd level above 35 but it's still show me unranked please check it and fix

[cyan citrus]

You will need to level up until you can be in the rankings, @ruby bloom. Also, it is possible that you are under security observation period. Once confirmed that you are not cheating, you will be ranked again.

[ruby bloom]

How much I'd level we need for conqueror

[cyan citrus]

I don't have exact level requirements, @nimble ferry.

[ruby bloom]

Let me clear please

[cyan citrus]

We will not be able to help you any further with this, @ruby bloom. You may try to contact customer service in-game.

[ruby bloom]

Ok thank you

[cyan citrus]

You are welcome, @ruby bloom.

[static plank]

Please PUBG mobile solved the issues

[cyan citrus]

We will not be able to help you with this through the community, @static plank. Please contact the customer service in-game for further assistance.

[static plank]

Customer service not help me but help me

[calm pivot]

so why the developers make it limit chars ? i cant open my char only 5 6 times in one ip

i got a 20 pc . on my work with the update i cant open them

[fleet wolf]

I've bought Prime Plus in the past, will I still get 300 UC straight away if I buy Prime Plus now again?

[celest shadow]

Yes.

[fleet wolf]

The question mark info says it's a one-time reward (but maybe it could reset after many months/a year?)

Is it possible you can 100% confirm I'll still get it, even though I've subscribed to Prime Plus last year.

[celest shadow]

The one-time reward means every month that you purchase the Prime Plus subscription, you will be able to collect 300 UC, coupons, a rename card and room card.

With the Prime Plus subscription, you can get up to 900 UC per month.

[near drum]

Hello sir i have problem my verification code didn't come to my number help me please

[static plank]

Hello sir help me I want to change region to Pakistan

😫

@Pubgmobile not action I want to change region to Pakistan pubgmobile not send me verification code

[storm flume]

Please contact the customer service for further assistance, @static plank and @near drum. Refer to subpoint 5.4 in #faq for further information.

[long bane]

i have some queries please:
1] what does that rule mean which i screenshot (will crown players be able to play with friends of platinum tier?)
2] are the spiderman frame and spiderman suit permanent or will it be gone after the 14th of february because it says limited-time ?
Thanks to reply

[night cloak]

<@&481161015728406538> Please contact pubg devs to bring 90 fps in poco x3 pro in pubgm it got Flagship Processor Snapdragon 860/855+ overclocked + 120hz refresh rate
The similar spec device which is Realme x2 pro also runs in 90fps while we didnt got the update its been half an year
Iphone 13 pro max got 90fps witihin weeks of release. Please respond it seriously

[analog arch]

But bro for that u have to run ur device at 120hz and look for it the 90fps options

[late acorn]

help this isn't increasing and i am stuck in 48 RP

[celest shadow]

1. Crown players can only play with players in the Diamond tier or above.
2. Permanent.

[analog arch]

Say guys where I contact pubg

[celest shadow]

Please refer to the pinned messages of this channel. Be advised that the moderator role mention should only be used during server-related emergencies.

[analog arch]

I want to talk.to a mod

Please help me

I need to talk to a mod

It's not like getting uc or rp stuff

[devout wind]

I want to report a bug/glitch

[analog arch]

It's like really hella important

[celest shadow]

You have reached the weekly limit of 550 minutes.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @devout wind. You can also submit a report in #old in compliance with the channel's pinned instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @analog arch. Remember to read through #faq before asking questions in the support channels.

[analog arch]

Piston

[warm blade]

Asia lobby ping issue, in game ping is 20-60
But in lobby its 330 or so
Hard to start matches,
Other players experiencing this too

[analog arch]

Piston look my account was scammed

In order of selling

I was scammed in a very bad way

[celest shadow]

Please submit a report regarding this in #old. A video recording will be helpful.

[analog arch]

I just need my account back please

And it's not a normal account

[late acorn]

when is new week coming is it after this royal pass ends?

[analog arch]

It's from s2 and I have been doing all hardwork to get till 80 level

I was on lvl 78 And I am very close to unique destiny

Please just help me get my account back

Piston say smt

[celest shadow]

You can contact the in-game customer service for further assistance in this regard. Please be advised that the moderation team is not affiliated with the customer service, hence we are unable to assist players with in-game account issues through the community.

We would also like to remind you that buying, selling or trading game accounts is against PUBG MOBILE's terms of service, @analog arch.

[analog arch]

I am in big depression

[analog arch]

Wait no

I had seen it many times like pubg says buying selling accounts is not against their rules

[celest shadow]

It is against the terms of service.

▫️ https://www.pubgmobile.com/terms.html

[analog arch]

Ummm noiii

Wait here

[idle crescent]

why am i getting loading again and again in game? also in the match although i dont have any internet issues, its the game bug

[onyx cairn]

Can you elaborate your issue, please on how that happens?

[idle crescent]

you release the game update after the bugs. bugs are always your first priority

[analog arch]

Sorry

[idle crescent]

i am getting loading screen while playing the game

[onyx cairn]

Please avoid going off-topic, @analog arch.

[analog arch]

Imma steal it

Oh sorry

[onyx cairn]

Did you happen to use another internet connection to check it?

[night cloak]

i did

[long bane]

@celest shadow
so diamond can play with either crown and platinum ?
is it right ?

[idle crescent]

my friends are also having the same issue. so i think there is no need to check

[onyx cairn]

Please avoid going off-topic, @analog arch @winged pewter. You can have unrelated conversations in #chat. This channel is for support matters, only.

[idle crescent]

enter the match get loading screen again and again and die . thats what we r getting

[onyx cairn]

Please try another connection as the servers are working fine though. You may also check out #faq regarding it.

[celest shadow]

Players in the Diamond tier can only play with players within 2 major tiers of themselves. They cannot play with players in Platinum or lower.

[long bane]

they said 2 major tiers of themselves ... that means 1 tier above and below
@wooden frost

[celest shadow]

Above.

[clear berry]

Where do I see moments option now to check mine or my friends highlights? Lol

[celest shadow]

Swipe to the left from the lobby menu.

[shut hawk]

[onyx cairn]

Don't overclock your device. You don't know how much damage you're causing to your device modifying it. Also it's not a good choice for playing online games as it requires more than just an overclocked CPU. @night cloak.

[clear berry]

Thanks bruh

[jade ledge]

#questions I want to change My region before 60 days
Please help me

[onyx cairn]

You can't.
You need to wait for the cooldown to end to change it again.

[jade ledge]

So sad

@storm flume I want to change My region before 60 days.
Please help me

[static plank]

I want change region Pakistan

Pubgmobile not respond

[onyx cairn]

Maybe you read it now:
You can't.
You need to wait for the cooldown to end to change it again.

[jade ledge]

Bro log in your id with your 3rd link gmail then try @static plank

[static plank]

Pubgmobile no send me verification code

[jade ledge]

Follow my step:-
Bro log in your id with your 3rd link gmail then try @haramain4u

[static plank]

3rd link try not send me code

[warm blade]

I am unable to send a video recording because even a 40 second video is 114 mb,

[storm flume]

Please contact the customer service for further assistance, @static plank. Refer to subpoint 5.4 in #faq for further information.

[vagrant hamlet]

Where is region chnge settings can someone tell kindly

[celest shadow]

You can upload it to YouTube and send the link instead.

[storm flume]

Please contact the customer service for further assistance, @vagrant hamlet. Refer to subpoint 5.4 in #faq for further information.

[vagrant hamlet]

What is the issue here

[cyan citrus]

It is possible that your account is registered in European Economic Area, @vagrant hamlet. In that case, it will not be possible to change your region. For further assistance with this, you may try to contact the customer service in-game.

[fathom tulip]

Hlw

[cyan citrus]

Hello! How can we help you, @fathom tulip?

[fathom tulip]

There is no option to change the country and no event is giving

What is the solution?

[vagrant hamlet]

My last region is us but when i created this account my region was pk

[fathom tulip]

Hmm

Broo

[mental agate]

hello

[fathom tulip]

Same problem

[mental agate]

hy please unban my acc this is due to glich

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mental agate.

[forest pasture]

Hey

Whats the best bot for scrims?

[fresh falcon]

One question.. Why 11t pro does not have 90 fps option for the game.. Because it will run 90 fps very smooth.. But the option is not avaible..

[night cloak]

Help mi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[warm blade]

Okay i have done it

[pure stump]

Please help me, i cant login to my account. I think someone stole my account through phising website and use illegal program

[cyan citrus]

Please contact customer support of your social media account and customer service in-game for further assistance with compromised accounts, @pure stump.

[cyan citrus]

It is possible that your device does not have required specifications or the game has not yet been optimized to provide the required Frame Rate option for your device. You can submit the form below to let the developers work on providing the 90 FPS support for certain devices.

https://forms.gle/e1cyNbdzbbhAuYWQ6.

[pure stump]

I have used customer service, but not a single word has been answered

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day, @pure stump. Unfortunately, this is not something we can help with through the community.

[night cloak]

Ohhhhh my god

[fresh falcon]

I mean, snapdragon 888, 8 gb ram.. I think the requirement are not that high.. I saw phone with snapdragon 855 and 6gb ram have 90 fps.. And this does not..

[cyan citrus]

You may submit the form I have provided above, @fresh falcon.

[fresh falcon]

Ok i am doing it rn

You know maybe in how much time will i get the 90 fps @cyan citrus ? Or no1 really know how long..

[night cloak]

.

[night cloak]

Hisssss KD is 2 and he use Hacker

This is not fare

He has play 1200 game!

And he's KD is 2! He have aimasst

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cyan citrus]

We cannot tell that. It is up to the developers. Also, we cannot confirm if it will be possible for certain devices.

[night cloak]

But what if he did not got ban

[cyan citrus]

He will be suspended upon the verification of cheating behavior, @night cloak.

[sour elm]

Game sucks after new update, yesterday took almost 1 hour to download all rss and that too with high speed internet. Later on can’t load all wear sets plus i did rp missions and even after 3-4 matches didn’t updated.

[night cloak]

I swear the video is not clear he have aimasste

He killed me from behind the wall, and he died while aiming for the ground

He has play 1200 game

How he will got ban because in one game he have reported

[cyan citrus]

Please refer to this response, @night cloak. As mentioned earlier, the player will be suspended if cheating activities are discovered. Also, having more games does not necessarily mean that the player was cheating from the start. It is possible that he started cheating recently.

[floral spindle]

According to new Merit Code of Conduct exploiting bugs is just a merit deduction.
they wont be able to get BP then. 🤬
ugh to not get BP, how will they survive.

[marble tide]

@onyx cairn @prime wagon

[fierce sparrow]

Hi. After 1.8 update do you guys see Mobile Vibration option?

[peak badger]

Account has been logged in from another device. this is coming again and again to me and my freeinds

[onyx cairn]

Follow the instructions given in the mail and wait for further information.

[forest pasture]

@cyan citrus Hey Do U Know Any Bot The Makes Slot List ect? Like a scrims bot ?

[cyan citrus]

I don't have such information, @forest pasture.

[cyan citrus]

Please try to logout from all the devices for both your login methods and PUBG MOBILE. Also, change the passwords of the login methods you are using. If the issue is persistent, contact customer service in-game for further assistance. Also, we recommend you to enable two-factor authentication to better safeguard your account.

[static plank]

please help me PUBG mobile my current ly region is Egypt I change to Pakistan

Do not help me customer service in game PUBG mobile @Quendi

[cyan citrus]

What is the issue you are facing when trying to change your region, @static plank?

[static plank]

I can't receive verification code on my number

[warm fjord]

Plz pubg unban my account

My id name HANDSOMEĪBOY
My pubg id 5611472426
My email [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warm fjord.

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance with this.

[proud lark]

When current royal pass is going to lock?

[azure skiff]

Hlo @cyan citrus

[cyan citrus]

Should be around January 17.

[azure skiff]

See my ms

@cyan citrus

[cyan citrus]

Most probably an issue with your network connection, @azure skiff. What is your device?

[azure skiff]

oppo f9 pro

I am using wifi on pubg

[cyan citrus]

What is your country, @azure skiff?

[azure skiff]

India

Region

[cyan citrus]

The game is not currently not available in your region, @azure skiff. This is not much we can help with. You can try to reinstall the game completely one time and reset your network settings through device settings > System > Advanced > Reset Options > Reset Wi-Fi, mobile and Bluetooth. Do a restart of the device after resetting your network settings.

[azure skiff]

My friends has also India region but they are Green ms

I already did

😭

[cyan citrus]

Sadly, we will not be able to help you any further with this.

[azure skiff]

Ok thx😌

@cyan citrus

[noble swan]

How can I change my server in pubg mobile

[cyan citrus]

You can change your server through in-game Basic settings, @noble swan. Also, please do not share attachments that contain your personal information.

[noble swan]

OK but I tried

[tribal arch]

Poco f3 90 fbs plese 😫

[noble swan]

But they can said please try again

I'm so tired please tell me an easy way

[cyan citrus]

Please share a screenshot of your in-game Basic settings, @noble swan.

[noble swan]

OK

Wait only 2 minutes

[placid hamlet]

@cyan citrus I'm very tense about the LOOT CRATE of M416 FOOL. Is it a glitch or its done by PUBG for pemanent?

[tribal arch]

Xiome poco f3 90 fbs

[night cloak]

@cyan citrus hi my account was hacked can you help me

[cyan citrus]

This is a bug, @placid hamlet. The correction is nearly finished and will be applied soon.

[placid hamlet]

@cyan citrus reallyyyy? Thank you so muchhhhhh

[noble swan]

Look

[cyan citrus]

Please contact customer support in-game and customer service of your social media account for further assistance with compromised accounts.

[cyan citrus]

Yes, and you are most welcome.

[cyan citrus]

There is a cool-down on your account. You cannot change your server before 55 days.

[tribal arch]

Xiaomi poco f3 90 fbs 😩 😩

[night cloak]

@cyan citrus where is social media support

[noble swan]

OK but I can change my region not server

[marble tide]

Yes, we've already done that, but if we don't have an invitation, we'll participate in the qualifiers, if we don't, we won't, that's why I asked.

[cyan citrus]

Please elaborate on your concern.

[marble tide]

I don't want to get into the rights of other teams in the qualifiers @onyx cairn

[cyan citrus]

You may refer to #faq sub point 2.8 for further instructions on how you can contact the customer service of your social media accounts.

[noble swan]

@cyan citrus please tell

I want to change my region not server

[storm flume]

Please do not use languages other than English, @tribal arch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

You mentioned your server before. What is the issue you are facing when trying to change your region? Please be more precise.

[wind compass]

I have a problem i dont get merit points.In 20 matches i got only 4 merit points.What can i do?

[onyx cairn]

Wait for further information as mentioned earlier, @marble tide.

[noble swan]

I'm sorry I'm tired that's why

[marble tide]

Okay

[placid hamlet]

@cyan citrus you made my day. I was about to sell my account, I love M4 FOOL only. Can you please tell me when can it be applied & came back to original loot crate dimensions

[tribal arch]

Why update 90fps for my phone xiaomi poco f3 you haven't sent it yet I'm tired of the game

[noble swan]

This is the issue

[cyan citrus]

As mentioned in Merit Info, merit recovery is related to time spent playing the game and in-match performance. Unfortunately, this is not something we can help with.

[noble swan]

He said login into your email

If I login to my email then he said try again

😩

[tribal arch]

Why update 90fps for my phone xiaomi poco f3 you haven't sent it yet I'm tired of the game

[cyan citrus]

Please contact customer support in-game for further assistance with this. Also, I told you to please not share attachments that contain your personal information, @noble swan.

[cyan citrus]

Please refer to the pinned message of this channel for further information.

[noble swan]

@cyan citrus where is customer support in game

Guide me please

[cyan citrus]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @noble swan.

[noble swan]

I can't understand #faq please you can tell me

Hello?

[placid hamlet]

@cyan citrus

[cyan citrus]

It will be applied soon. We don't have exact time span for that, @placid hamlet. Also, please be advised that trading, selling or buying PUBG MOBILE accounts is against the terms of service of the game. Do not mention about such activities again.

[night cloak]

If I am ace master in asia and change region to krjp what rank will I be next season?

[placid hamlet]

Okay Thank you but that's sure the crate is having a bug & soon it will be fine. Enough for me ❤️

[cyan citrus]

You are welcome.

[cyan citrus]

Here.

[cyan citrus]

Are you asking about server?

[night cloak]

Hey PUBG support team my account on PUBG has been band. The term of the band is 10 years too long and i haven't use any hacks or Or something against the law. We wish you to remove or reduce the penalty for users and many of use have paid very huge sums. Thank you to the PUBG team. Dear Buggy company, 10 years are very long, this is something that is impossible, i hope to decrypt my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

My ig server is changed to krjp

[cyan citrus]

The rewards will be according to your highest tier reached in the season, @night cloak. However, the rank reset will be according to your new server that is KRJP.

[night cloak]

Oh ty

[cyan citrus]

You are welcome.

[modern merlin]

Hello

[cyan citrus]

Hello! How can we help you, @modern merlin?

[modern merlin]

Why my rank not updated...?

[cyan citrus]

Did you change your region recently, @modern merlin?

[modern merlin]

Last Monday

[cyan citrus]

Please try again after Monday when ranks are reset or contact customer service in-game for further assistance with this, @modern merlin.

[hoary ledge]

hi guys my friend cant play whit us

that why te pubg tell us he dont have last vrsion but he download all vrsions

can you help me

please

[cyan citrus]

Please tell your friend to take a screenshot of the login menu and share it here, @hoary ledge.

[forest arrow]

So I got a Google play discount thing and when I go to the game it doesn't apply to the purchase, is this something to do with the game or Google play coz when I try other games it apply thier. Any way to fix this??

Also I get this message when I try to purchase the prime subscription

[hoary ledge]

https://cdn.discordapp.com/attachments/849162983417315338/931889932207792148/pabg.PNG

[cyan citrus]

This is not the latest version of the game, @hoary ledge. The interface for the latest version (1.8.0) is like the screenshot I have provided below. Please tell your friend to do a clean reinstall of the game through Play/App store or official website.

https://www.pubgmobile.com/

[pastel gull]

Hi,
I got banned (1Year) for forming a squad with cheaters. This was a very first time that I play with, how would I know that one of them is cheating!!!
Is there a way to unban my account?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @pastel gull.

[tough sundial]

These items are epic,mythic,legendry ? Which is it

[fathom void]

@celest shadow what bro....😰.?

[celest shadow]

The room has started. Did you just join or what happened?

[long bane]

Why does leap coin not carry over ?
It says it exceeded 2 ...
Is it only for Livik ?

[zenith badger]

How to link mobile number in new update

[long bane]

?????????????

[stiff hare]

You have to use it as you get it.

[ember ibex]

Hi can someone help pubg is lagging after this update i reinstalled and it still saysbrequest timed out after every tap and Loading..

[strong harness]

How can I change European country region in to Pakistan I didn't got the option

[cyan citrus]

You cannot do that due to General Data Protection Regulation (GDPR), @strong harness. There is no way to change your region.

[cyan citrus]

Hello! Please mention your device.

[ember ibex]

Xiaomi redmi 8

It worked perfectly for now like 1 year and 5 most nths

Months*

[strong harness]

Why

[cyan citrus]

This is most probably an issue with your internet connection, @ember ibex. Please try to do a Routine Repair of the game from login menu and reset your network settings one time through your device Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth. Do a restart of the device one time after resetting your network settings and see if it will make any difference.

[cyan citrus]

Because this is a legislation issue.

[ember ibex]

Ok thanks will try now brb

[strong harness]

😫

[azure skiff]

What is this

[strong harness]

I want to change, is their any way

[cyan citrus]

There simply isn't, @strong harness. We would have told you if there was.

[wooden geyser]

Hello

Hi

I can’t change my region

@cyan citrus

[cyan citrus]

Hello! What is the issue you are facing when trying to change your region, @wooden geyser?

[wooden geyser]

I want to get Pakistan region and I can’t get option

Iam not in Pakistan btw

But Iam Pakistani

[warm blade]

Same issue,
Our regions are currently in europe, so now its impossible

[wooden geyser]

It’s hard for me to change it

[warm blade]

Quendi Bro, so like i linked the lobby ping issue videos,
When will it be addressed to?

[wooden geyser]

@cyan citrus what do I do know

?

[cyan citrus]

@night tiger, it is possible that your social media account was removed from the game by you or an unauthorized person. For further assistance with this, you may try to contact customer service in-game for further assistance. Also, I have removed your message as it contained your phone number. Please do not attach your personal information when you send messages in the server.

[wooden geyser]

What about my problem?

[ember ibex]

@cyan citrus it still didnt work :(

[cyan citrus]

You cannot do anything. This is a legislation issue and not something we can help with, @wooden geyser.

[long bane]

It says leap coin has exceeded 2 and cannot be carried over ...
can at least someone who is supposed to give support explain this please ?

[cyan citrus]

Please make a video recording of the issue and share it here.

[ember ibex]

How i send

[long bane]

so we can use only 2 leap coin per day apart from the 4 from missions ?

[ember ibex]

It needs nitro

[stable kernel]

Region option is not showing

🤔

[cyan citrus]

You can send attachments for up to 100 MB in this channel. If the file size is larger than that, you can upload it YouTube instead and send the link here.

[storm lantern]

@cyan citrus i recently updated the pubg game. After that i get on my to download maps and it doesn’t let me i tried my wifi and service. My data and wifi are good but it doesnt let me download maps. I tried redownloading and restarting the game and phone.

[night cloak]

does anyone have a problem hitting someone over the head on tdm after updating? (iOS)

[ember ibex]

ok

[stable kernel]

🤔

[cyan citrus]

The option to change your region is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR).

[stable kernel]

I was available before the update

It*

[cyan citrus]

Could you please elaborate on your issue or share a video recording?

[cyan citrus]

This is most probably an issue with your internet connection. Could you please mention your device?

[storm lantern]

iPhone 13

[storm lantern]

Other things are working like normal

Its just pubg

That doesn’t work

[ember ibex]

Here its sending

[night cloak]

it's just that after the update, most of the ios players have a worse prie fire, nothing gets in the head…

[ember ibex]

Here it is

[storm lantern]

I use the same internet as my iphone xr and that downloaded the maps easily

[cyan citrus]

Please try to do a Routine Repair of the game from login menu and reset your network settings one time through your device Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device one time and see if it will make any difference.

[ember ibex]

I sent

Video

[cyan citrus]

Wait, please.

[ember ibex]

Okay

[long bane]

can someone help me with the leap coin thing please ?

[storm lantern]

Which one do I click?

[wooden geyser]

Pls help me @cyan citrus

[ember ibex]

:(

[cyan citrus]

Unfortunately, I don't quite understand the issue here. If you believe it is a general issue after the update, you may report it through #930771614059077673 and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video

[cyan citrus]

Tap on Reset.

[storm lantern]

K

[charred moon]

Hello

Plase help

[ember ibex]

After this update wverything messed up

[charred moon]

My account banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @charred moon.

[static plank]

Hello sir, please help me , I change region

PUBG mobile not send me verification code on my number

[warm blade]

Quendi Bro, has the lobby ping issue been addressed to?

[ember ibex]

Wheres quendi

[storm lantern]

Still gives me the same issue

[cyan citrus]

Please try to do a reinstall of the game through device settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Reinstall App, @storm lantern.

[storm lantern]

K

[cyan citrus]

This is not something we can help with through the community. Please try again at another time or contact customer service in-game for further assistance.

[storm lantern]

It gives me two options

Offload

And deleted app

[cyan citrus]

What is your iOS version, @storm lantern?

[storm lantern]

Lemme check

[lusty moat]

Hello

[storm lantern]

iOS 15.1.1

[cyan citrus]

Tap on Offload, @storm lantern. It will do the same as a reinstall and keep your resources intact.

[storm lantern]

Okay

[cyan citrus]

Hello! How can we help you?

[storm lantern]

Do i click reinstall after that

[lusty moat]

Help me please

[cyan citrus]

Yes.

[cyan citrus]

Please state your issue.

[cyan citrus]

Sorry for the delay. Could you please try to do a clean reinstall of the game through Google Play?

[ember ibex]

QUEndi

Help

I did

It didnt work

[cyan citrus]

Then it should be an issue with your internet connection, @ember ibex. Please try to switch to a more stable internet connection.

[ember ibex]

Ok

[lusty moat]

Hello, my account was banned due to false reports I was banned for 10 years and did not break the rules of fair play, I ask the group of investigators to reconsider the video of the previous matches I was playing. I played the last match and was a pro at it, please help
ID number: 5133460395

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lusty moat.

[dusty heath]

Any information about the 90 fps lag fix?

[storm lantern]

I still have the issue

[ember ibex]

Quendi i dont have any delay anymore thanksss

[cyan citrus]

Glad to hear that, and you are most welcome, @ember ibex.

[cyan citrus]

Can you try to reset your all device settings one time?

[storm lantern]

Ill try that

[storm lantern]

Still have it

[late bolt]

after emulator updates.. Loading... Loading... Loading......

i hve good ISP or internet connections.. but still loading..

[cyan citrus]

You may need to reinstall the game completely through App Store, @storm lantern. If the issue is still persistent, then it should be an issue with your network connection. You will need to switch your internet connection to a more stable one.

[cyan citrus]

We only provide community support for mobile platform. You may visit the official website or Discord server of Gameloop for further assistance.

https://www.gameloop.com/

[late bolt]

you guys need to fix the game bugs or server ( loading... server did not respond. please try again later. your working on cheats ban..

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @late bolt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[stoic lodge]

hello,it is the news real that all player can not play PMCO this season ?

[static ridge]

Idk if anyone can do anything but my fps is dropping like crazy, its going from 90 to 15 within 4 to 5 minutes after starting a match, i tried using 60 but nothing has changed, i use a mi 11 with miui 13.0.4

[storm flume]

Please avoid going off-topic, @weak veldt. You may have unrelated conversations in #chat.

[steel pawn]

when m7 come
17 or 18 jan pls reply fast i have to complete 50 rp
all missions are complete
i have to do survival misson but my weekly limit reached

i m from pakistan

[ember ibex]

Its saying loading...

Still

:((

[storm flume]

Please do not use languages other than English, @dusk current. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

January 18, 02:00 (UTC +0). You may refer to the patch notes in #news.

[faint umbra]

When is the 8v8 map arriving again?

[ember ibex]

hello if you have problem that is loading or server request timed out dm me i found out solition and how to fix it

[winged pewter]

@bronze vapor (There is no loadout button in lobby/inventory)
Its already available in map section near the squad settings.

[bronze vapor]

but only leader can see that button

[night cloak]

PUBG mobile in gameloop on pc not working. request time out , loading problem . IS there a server issue?

[night cloak]

i didnt overclock it i meant that snapdragon 860 is the overclocked version of snapdragon 855+
i didnt make it i aint a processor maker the snapdragon company made it

[static plank]

I want to PUBG Mobile complaint now

[prime isle]

When are you going to fix 90fps on Ip13 pro max?

Any updates?

@cyan citrus

[night cloak]

Why sensitivity and 3rd person view feels weird in new update (Poco f3)

[deep linden]

How to report hacker livestreams

[night cloak]

<@&481161015728406538>

[night cloak]

Helpp

[fleet wigeon]

Will the RP lock Tomorrow ?

[hollow magnet]

Who support her

indeed any support

[night cloak]

İ asked about this since yesterday 😩 😩 and got no response @hollow magnet

[tame creek]

it feels like they zoomed us in for real.

[night cloak]

Really weird

[gentle salmon]

Will the landing glitch ever be fixed?

[hollow magnet]

I buy normal prime and it give me just 5 UC from 20😂😂where my 20uc

[night cloak]

Just like I'm playing new state

[cyan oracle]

5147486611 , this ID is scamming for popularity, is there any rule for them, I am reporting every scammer in world chat......

[slender bay]

i just bought the group purches for the royal pass but didn't get the upgrade card

[ember ibex]

Help

When pubg will fix this lag

Loading and request timed out

[cyan oracle]

scammer

[night cloak]

@ember ibex lag isn't number 1 priority , new car skins and new x skin , spiderman is much important

[ember ibex]

-_-

🗿

[night cloak]

[warm blade]

If i and many others cant go into a game because in game lobby is like 700+ ping, thats a bigger issue

Although in matches ping is 20-30

[night cloak]

Got killed by TrovoPappa cause he glitched into a car to where he is basically un killable. Plz fix that glitch

[void lance]

Hi I need some help, basically in the training mode ( I just started so it requires me to do if ) it says ADS and shoot the targets but when I do that In the left side of my screen when I hit a target the 0/10 thing doesn’t go up. Does anyone know anything about that?

[calm badge]

I hear stucking voice from my teammates but they hear me clearly.
Can anyone help me on this?
If you guys have a solution , it would be great for me. This is really an irritating issue.

[languid zenith]

After the last update PUBG Mobile is always loading every time I change a menu or anything and the game crashes and freezes !

[night cloak]

Why is the fools crate changed

It’s small now

It’s like in the ground

[drowsy pelican]

Why is the fools crate changed
It’s small now
It’s like in the ground😗

[clever salmon]

Why link pmgc regsr pils

[pallid briar]

Unfortunately, you cannot register for PMGC.

[clever salmon]

Why

[pallid briar]

It's not an open registration. You will have to qualify for it by playing other events such as PMPL and PMCO.

[clever salmon]

I’m team pmco 2020 grup sgt last esparto

[radiant cove]

Hello

I m getting request time out after 1.8 update. Plzz help

Can ant 1 help me

[raw terrace]

hello, my account was stolen while trying to steal data

what should I do

is there anyone who can help

@admin

@static sleet

[static sleet]

Please contact the customer service in-game for further assistance with compromised account issues, @raw terrace. Refer to subpoint 5.4 in #faq for instructions on how to contact the customer service.

[raw terrace]

They suggested me this place

People there can't find a solution to my problem

[high estuary]

In aftermath it takes a crazy amount of shots to knock an enemy why is this ??

[stiff kite]

LOADING IN AREA AFRICA WHAT HAPPEN TO PUBGM ,,,

[edgy tundra]

After update my game lobby is always loading
Device:Infinx Hot 10
Country:Pakistan
Network:Wifi
#questions

[dull basin]

Can someone tell me why my lobby is always loading 2 days after I updated? (Server is eu)

[next knoll]

???😑

[dull basin]

It's been happening for multiple hours too

[tepid oasis]

One of the worst update. Everytime new update and new glitches come. Thank pubg for this wonderful game 👍

[grave sonnet]

Can you help me

My friend account got hacked

[fleet wigeon]

Did I got ignored here ?

[night cloak]

@cyan citrus thanks bro i tried what you said i turned on the screen recorder on my 13 pro and the game became normal and smooth like before but when i turn of the screen recorder the game becomes laggy and low fps.when will this get fixed

[night cloak]

.

[opal sorrel]

Will season 4 face and hairs come back again in Pubgm..in RP redeemm

[radiant cove]

@edgy tundra same issue with me I m from pk also

[mortal apex]

Yes it is.

[mortal apex]

Could you please elaborate?

[mortal apex]

Have you tried a different network?

[high estuary]

Why is it taking so many shots to knock enemy ?

[mortal apex]

Please elaborate your issue in #old.

[mortal apex]

If you have any suggestions or concerns, feel free to use #old.

[mortal apex]

Please contact the customer service in game for further assistance.

[mortal apex]

What was about your concern?

[mortal apex]

No information regarding that. Please use #old for such.

You can check anytime from the pinned messages in this channel.

@high estuary.

[pallid briar]

Please follow the official PUBG MOBILE ESPORTS social media handles for future announcements regarding esports events. Also, watch the PMGC Grand Finals on our PUBG MOBILE ESPORTS YouTube channel from Jan 21-23 to not miss out the important announcements.

[pallid briar]

You can ask your regional PMCO server what the requirements were in that case.

[placid hamlet]

@pallid briar

When this loot crate glitch be fixed?

Its too short

[pallid briar]

Feel free to report in #old.

[atomic void]

My account has been closed, what do I do?

[faint umbra]

Hellooooooo

[merry pawn]

Hello

My account is benned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @merry pawn.

[sand trench]

Well done @polar marsh Loading and request time out all day

Start fixing your servers than think about adding new useless skins

[plain grotto]

Hello Sir

You Can Help Me

[calm pivot]

any supporter around

[fathom fable]

This person stole my account and the clan. I was able to get my account back but I couldn't get the clan back. Can someone return it to me? My account number is 5129883334 This is the account number of the person who stole my account 5536736552 #questions

[thin bison]

It’s not fair that we unable to unlock the beard

[celest shadow]

This is a bug. The correction is nearly finished and will be applied soon.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @atomic void.

[celest shadow]

Please refer to subpoint 4.8 in #faq for possible solutions.

[celest shadow]

Hello, how can we help you?

[celest shadow]

How can we help you?

[calm pivot]

there is a limit on pc cant open my account only 7 8 times on only one pc ?

[celest shadow]

Unfortunately, it will not be possible to recover your leadership position in the clan. You may need to create a new clan or join another.

[calm pivot]

i got this message today

[celest shadow]

Please provide a screenshot that is in English.

[calm pivot]

The device login limit has been reached today. Please use a device that is already logged in to the game today to continue playing the game.

i translation for you

the message say that

The device login limit has been reached today. Please use a device that is already logged in to the game today to continue playing the game.

before updating i was open so many times in one pc

[jade swan]

Error code: 556793879
then shows the same error but with different code: 70254613
what's the problem here and how I can solve it ??

[night cloak]

hello.will pubg soon support 120fps or 144fps?

[celest shadow]

Do you log in and log out of your accounts often on a daily basis?

[storm flume]

Please contact the customer service for further assistance, @jade swan. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

No information in this regard.

[calm pivot]

@celest shadow yes i had a 20 pc on my netcafe .. make with this account updates . and check game one by one

it was normally before update so why make it limited?

it was unlimited

[celest shadow]

Feel free to provide your feedback regarding this in #old.

[torn barn]

I have I phone 13 pro max facing lags after the Update,especially with 90 fps, isn‘t playable. Also 60 fps lags…

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @clear forge.

[trail nymph]

Anyone else having problem that buttons don’t even respond for me

[gentle salmon]

They is 90fps issue in 13 pro max even before the update

[night cloak]

After update, still I am not receiving verification code, It says just completed and I do not receive email from pubg for code or anything. Even customer service doesn't have my issue. Any more help or sorry?

[rugged panther]

what are recall tokens for?

[valid parrot]

When will pubg optimize fold 3 to 90fps

@lime juniper

[robust dust]

Hi

The data has been migrated to another version

[limber fable]

This update just ruined the game,even before the update the 90fps still wasn’t so smooth

[night cloak]

Hello, my phone have an small issue with storage and I was thinking if i played on PUBGm lite i could still play with my buddies and clan? And game won't take that much space?

[night cloak]

@celest shadow

[celest shadow]

Please report this issue in #930771614059077673.

[celest shadow]

It can be used to redeem items in the Recall event. You may browse your events center.

[storm flume]

Please refer to this channel's pinned messages for further information, @valid parrot:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please contact the customer service for further assistance, @robust dust. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

PUBG MOBILE and PUBG MOBILE LITE are not the same game, hence they do not share the same servers.

If you are on Android, you can download the small sized APK for PUBG MOBILE which does not take much storage space. We also recommended downloading the Low Resource Pack upon entering the game.

https://web.gpubgm.com/m/Website/xiaobao/PUBGMOBILE_Global_1.8.0_uawebsite_small.apk

[night cloak]

Ok thank you, then I'll uninstall and use the apk

[lilac lagoon]

Can I get rules of pmco

[glad swallow]

when will da update lobby wallpaper be added ?

[bitter gust]

Device. Sharp aquas R2
Id.5941513792
Country Pakistan ( region UAE )
Region chang krna tha but ab to option b nahi show hu rha

[fossil scaffold]

هل من احد يمكنه مساعداتي

[bitter gust]

Plz is kai solution batooo
Email sa be link kar kai try karra hoo per nhi hoo ra hai number be change kiya hai per be nhi hoo ra hai plz admin s help me sir

[glad swallow]

https://discord.com/channels/464973904058777600/545315701934522368

[lilac lagoon]

Can I get rules of pmco

[bitter gust]

How to remove email please help me

[fossil scaffold]

اريد المساعدة رجاءا

[limber fable]

Try updating your iOS to 15.2.1 then repair I think that fixed mine just now

[grave anvil]

how can i free up storage on this game?

[night cloak]

Delete other unwanted apps?

[grizzled zephyr]

Whats the minimum requirement for getting returner mission? I know the maximum is 28 days.

[crimson bobcat]

Can we report illegal content in #copyright?

[rugged panther]

When is the next premium crate coming?

[grizzled zephyr]

5 days

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @crimson bobcat.

[crimson bobcat]

Okay thanks for information

[fossil scaffold]

Can someone help me?

[hardy forge]

hello support pubg ..
I need your help . I found glitch (Error) in (cheer park) I hop from support help me . because this glitch will banning alot people..
how is happening? :-
just with skin (tesla. Maclaren. Kingston)
when change the skin very fasting and go outside the car will be glitch(error) I have did video how was it ...
I hop you will help me .. believe me I do not lieing. I just I wish well to all and will no one will have a ban because glitch or error from the game ❤

my account was banned because this glitch . I couldn't go out because I didn't sign up to go out 🙂💔

ID:- 5103704682
Name:-『TK』๛MKHTAR

thanks 😇

[crimson bobcat]

Don't ask for ask, if you tell your issue you will get help fast

[fossil scaffold]

I'm having a problem with my UC charging every time I recharge UC they are charged from me even though I'm charging legally

[upper crag]

hi guys, I accidentally bought the group purchase perks thing so if you can help me fill it that would be great :) the code is GTHUYN6V

[ionic slate]

when should we expect new update? Like 1.9, or how does the updates work is it every year orr?

[slender crypt]

what happened???

[proud cave]

Hello

Why is the bonus challenge off

[cyan oracle]

5147486611 , this ID is scamming for popularity, having fake popularity and scamming on pubg is a crime or this legal !!
Scammers are on top list of popularity and this is the best way getting huge popularity. An advise.

[night cloak]

Can you please fix the parachute glitch and also the frame rate glitch it feels like 30fps when I have 90fps bruh it fixes when I screen record which makes no sense

[pine lava]

Can anyone please give link to download new version 1.8

[static plank]

Help me PUBG MOBILE , I change region Pakistan

Pubgmobile not send me verification code on my number

[night cloak]

hello, did everyone encounter a bug with jerk sensitivity?

Can someone help me please?

[cyan citrus]

Could you please change your game language and share a screenshot in English, @night cloak? Also, this is not the latest version of the game.

[night cloak]

@cyan citrus hi, look media, maybe you can help

I'm just afraid they might get banned for it? I checked in the arena the jerk has not changed

I can’t download any thing in the game , and i have to wait 5 min to open the game @cyan citrus

[knotty pecan]

FIX UR TELEPORTATION

[night cloak]

guys i have problem

@static sleet

@cyan citrus

[cyan citrus]

This is most probably an issue with your internet connection. Could you please mention your device?

[cyan oracle]

Going back button is not working at all during the game.

[night cloak]

I entered this event and was not given the M7 season pass

@cyan citrus

[night cloak]

I have iPhone 11 pro max, From two months until today I have this problem . @cyan citrus

[warm blade]

Hello, has the lobby ping issue been addressed to?

[cyan citrus]

You will need to have 3 members to receive the card immediately. Otherwise, the upgrade card will be sent to to your inventory towards the end of the event.

[warm blade]

@cyan citrus

[marble rivet]

Iphone 13 pro max 90fps is very laggy and fps drop. Hope for a quick fix before pmpl @cyan citrus

[cyan citrus]

Please report this issue through #930771614059077673 and include the following details, @marble rivet.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[storm flume]

Please do not use languages other than English, @weak lintel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[weak lintel]

how to recover an account

[static plank]

Please help me PUBG mobile

I change region

😫

[wet siren]

When 8v8 coming out

[signal compass]

how to fix the "match sever response time timed out, reconnect" problem? i have good wifi so i know its not my wifi, even wen i play on 5G i still get that problem.

[cyan citrus]

What is your device, @signal compass?

[signal compass]

iphone 13 pro

this happen to me for atleast 1 month when i first got my iphone 11 but then the problem went away

[static plank]

Please help me PUBG mobile I change region

[signal compass]

i just swithced to the 13 pro over 1 month ago and its been doing the same, i even pay for a vpn and still same issue

[cyan citrus]

Can you please make a video recording that can clearly demonstrates your issue, @signal compass?

[signal compass]

yes

[elder bloom]

Is it necessary that there should be 3 players in group purchase?

[cyan citrus]

It is necessary to receive the discount, @elder bloom. Otherwise, the RP upgrade card will be sent to your inventory towards the end of the event.

[elder bloom]

If there is only 1 member in group purchase then will we get rp card?

[steep pine]

Spam message every second inviting the people for cardling uc please do something with this person

[wispy crow]

What type of glitch is it

Before update my Ranking was between 4000 to 5000

[supple stag]

Hello! On iPhone 13 Pro Max, when 90 fps is set in the graphics settings, it gives only 45 fps, and if you set it to "extreme", then 60 FPS is stable. This is a bug after the update. How soon will it be fixed?

[cyan citrus]

Please report this issue through #930771614059077673 and include the following details, @supple stag.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country

[azure quail]

Hello, help me please! my account in the game was hacked and stolen! I linked my number to my account, I just can’t log into the game account! I have all the evidence that this is my account! in the support service of the game did not help me!

[cyan citrus]

As we only provide community support through this platform, we will not be able to you with compromised or stolen accounts in any way, @azure quail. You may try to contact the customer service again.

[azure quail]

This is terrible (the bot answers in the support service! Also, they answered me that the application was considered for 30 days, but I can’t wait 30 days. The bindings are being untied, I have 5 days left. Help!

[winged pewter]

Please tell me when we get new lobby theme in version 1.8?
Tell me before coming to daniel sir

[cyan citrus]

A delay can be expected to process your request as they receive an enormous number of requests every day. Again, not something we can help with.

[wet siren]

Why does it matter you changed region lmao

[broken verge]

What is category of this outfit?

[tame pewter]

same issue game doesn't open

what can i do

[tame pewter]

same issue bro

[night cloak]

@tame pewter are you from india?

[next knoll]

😠

[night cloak]

Network issue

Or you are playing on internet and in background resources are downloading ithink thats why

[mild shadow]

@cyan citrus

Why don't I see BP SHOP

[rough ingot]

New RP time ?

[rain elbow]

@lime juniper everytime i got this issue Loading i tried my phone too on data but same issue how to fix ...?

[jovial swift]

Hello

I was rank pushing this player killed me and I reported him he can’t move then his teammate killed him and recall him back the he can do everything i want justice pls do something pls fix this bug

[sullen lion]

How to increase points faster in this eevent?? Someone who has increased tell me ..!!

[midnight tendon]

you guys gonna fix the loading issue or not? 😒 its been almost 48 hours already

[winged pewter]

Wait patiently everything fixed step by step ❄️

[elder bloom]

My timing of rp is not increasing any reason?

[simple roost]

You have reached maximum amount of minutes in week which is 500 mins

[placid hamlet]

@celest shadow Is this a glitch for m416 LOOT Crate? When it will be fixed, I already report in feedback & bugs channel.

[celest shadow]

This is a bug. The correction is nearly finished and will be applied soon.

[crude void]

Where do we report cheats?

[placid hamlet]

Any expected time please.

[celest shadow]

You can report cheats through http://cheat-collect.pubgm.cc.

[celest shadow]

No estimated time.

[sand trench]

@celest shadow when the loading screen will be fixed it's the second day now

Why it's not been taking seriously I can't even click on start

[vagrant hamlet]

Can someone tell me that how much time is left for rank push ?

On play its showing 18 hours

That after 18 hours royal pass ending

So the seasons ends too

After that 18 hours

[winged pewter]

Take care the end is near ❄️
Please fix the bugs...
Game want the more care

[celest shadow]

Please refer to subpoint 4.8 in #faq for possible solutions.

[mild shadow]

@celest shadow

No BP shop

[celest shadow]

Please refer to the patch notes announced in #news for further information:

[celest shadow]

Sadly, I do not know anything about this. You can try performing a routine repair and see if that helps. If the BP Shop is still unavailable for you, feel free to submit a report in #old.

[oblique musk]

Hello . my account was blocked until 2022.01.17. now why write download
from source

[polar marsh]

Please refer to the private message from @polar marsh for further information, @oblique musk.

[steep cradle]

#help I cannot Log in into my account using facebook, when I enter my
email and password it loads but keeps repeating this log in page

[sand trench]

This has nothing to do with my wifi or internet this is happening to a lot players in different places, please report to someone who take this bug seriously

[celest shadow]

You may report this issue in #930771614059077673. Please include your numeric user identification, device, network and country in your report.

[oak grove]

@celest shadow when will the rp end exactly , will i get 2 mission card tomorrow ?

[mild shadow]

still nothing

[valid saffron]

Rp end on 17 or 18?

[forest arrow]

@valid saffron it will end 17 and and rp will start on the 18th

[valid saffron]

Okay thanks

[broken verge]

@celest shadow what is name of this category 🤔

[oak grove]

[mental breach]

Does unranked stats affect career stats?

[cyan citrus]

Yes, but there are different categories for Career Results, @mental breach.

[late coral]

@cyan citrus

where is moments

[velvet hinge]

Someone send 1.8.0 android update link.

[late coral]

i can’t find 😂

[velvet hinge]

[cyan citrus]

Go to your in-game settings > Controls > Advanced Controls, scroll down to the bottom and you will find the option of Highlight Moments.

[cyan citrus]

If you are referring to the APK download link, you can download it from official website.

https://www.pubgmobile.com/.

[late coral]

@cyan citrus yes i do but to see my highlights

[velvet hinge]

Thanks

[fleet spindle]

Hello

Any moderator here?

[cyan citrus]

You are welcome.

[cyan citrus]

Hello! How can we help you?

[late coral]

@cyan citrus

[fleet spindle]

We pakistani facing loading issue during game and lobby

[velvet hinge]

Btw I wanna know exact time for rp ending.

[storm flume]

Please do not use languages other than English, @hollow crest. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fleet spindle]

Check this pictures

[hollow crest]

Hi, I would like to contact support. it is necessary. thank you

[fleet spindle]

🥺its humble request to you Pubgm fix this problem no issue in internet connection and we facing loading issue during game and in lobby.

After update every pakistani facing this ptoblem

Problem*

[cyan citrus]

Oh. My bad. You can find the Moments on left side of your screen after you tap on that icon.

[cyan citrus]

If you believe this is a general issue, you may report it through #old or #930771614059077673 and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video

[cyan citrus]

Please state your issue.

[queen wasp]

Hi @polar marsh I Need Help I Want Back Region Option In My Game Setting the game not showing my region option

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @queen wasp.

[queen wasp]

No My Account Currently In in South Asia & I Want Must Region Option in my game

[cyan citrus]

As per the screenshot, the account is currently registered in EEA. There is no way you can change your region, @queen wasp.

[queen wasp]

😫 👍

[hearty pollen]

Hi

I want help

my id 5789869536 the problem is i want to change me region to Pakistan but when i change it ask for number verification when i enter number and click submit it says the account is already linked with e-mail and login with email first at the time i was logged in from play games but my account wasn't even linked with email then I linked account with email and first it show failed then later it showed linked but when login with email it was a completely new account now help me and change me region back to Pakistan my pubg id number:5789869536

[tidal pelican]

Hello guys i want to report a cheater i have a video

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tidal pelican. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[hearty pollen]

my id 5789869536 the problem is i want to change me region to Pakistan but when i change it ask for number verification when i enter number and click submit it says the account is already linked with e-mail and login with email first at the time i was logged in from play games but my account wasn't even linked with email then I linked account with email and first it show failed then later it showed linked but when login with email it was a completely new account now help me and change me region back to Pakistan my pubg id number:5789869536

[calm badge]

My ping does not decrease from 290.
It goes up to 300-390.
Why am I facing this problem.
If anyone have fix for this then help me.
I am from Asia but I play in Europe server because I am a third party emulator player and matchmaking takes so long in Asia server but in europe match found so quickly but from yesterday I am facing high ping problem. Before the ping was fine.
It was 150-200 ms and in this ping game is somewhat playable but from yesterday 290+ and haven't decreased yet.😥
Help me please!!!

[unique coyote]

hello, I need help, I live in moldova, near ukraine, I have good internet 5g, in classic mode I have ping 20-30, when I go to scrims, ping 100+ what could be the reason, server europe. literally 2 weeks ago, the ping was 60-70, at the moment it’s 100+ on the scrims, the server host is in Russia, what could be the reason

@static sleet @celest shadow check my problem plz

[covert mason]

will i get only 1 mission completed and 75 rp points or both and 150 rp points?

[celest shadow]

You may provide your feedback regarding the ping in #old.

[celest shadow]

Out of the 3 missions, you can complete either one for 75 RP points.

[covert mason]

aha okay im asking cuz its the same mission in 2 sections

thanks

[celest shadow]

Yes, they are the same missions.

[covert mason]

okay thanks