questions

[inland zenith]

Xiaomi redmi note 5a prime

3Gb RAM

And why I see english languahe in this mode?

I using the other language

AND what with animations!?

[celest shadow]

Hello,

We apologize for the inconvenience caused. Please submit a report in #930771614059077673 regarding this issue.

[inland zenith]

Okay

[night cloak]

Hello, until now I am not receiving a verification message but when I click Obtain It says Completed.

Should I contact Google/Gmail for that issue?

@lime juniper Are you able to help me?

[vagrant tulip]

Can you further describe which code are you requesting?

[night cloak]

A verification code when I try to login into pubg by my gmail

I was getting it before some days and I am still having proofs

But Idk what happen, I cannot get verification codes.

[vagrant tulip]

Alright did you try to see your spam inbox ?

[night cloak]

Yes.

[vagrant tulip]

Are you being locked out now or you still have other ways to login?

[night cloak]

I have facebook, But it's hacked by russian man and closed.

But the account is closed and no one can open it until I approve a driving license or passport same as date of facebook. I am not older than 18 to get them

[vagrant tulip]

You don't need to be 18 i suppose Facebook already accepts 13+ now you can sure about that. Regarding the code did you update ?

[night cloak]

Update?

What you mean update

Refresh? the gmail

[vagrant tulip]

There is a new update for the game did you update ?

[night cloak]

Oh no I did not

I haven't receive the update on my gameloop

[vagrant tulip]

You may see when will the new update be available in your local time through #news and try getting the codm on the new update if the issue persists you may report it in #old

[night cloak]

You mean I am not receiving the code because of the update?

[vagrant tulip]

For gameloop the update maybe a little more delayed.

[vagrant tulip]

I'm not sure but if you are going to report something you need to be at the latest update so that the team can fix it on the new update not the old one.

[night cloak]

I tried another gmail It did not send a verification code, I logged into another social media It logged me

I think because of update

What I am talking about is trying from 3 days and until now I am not getting the verification code.

[vagrant tulip]

It should be fixed with the new update don't worry the hacker can't unlink your email.

[night cloak]

Yes I know so because that I am until now thinking why I am not receiving codes, hackers can not unlink my email

If I put another social media can I unlink my facebook hacked account?

and then put another one is not hacked with hard security?

[vagrant tulip]

May i know in which country do you reside in ?

[night cloak]

Palestine.

[vagrant tulip]

I'm not sure if the 2nd verification is supported in Palestine if so once you login with your email link a phone number and turn on the second verification. That would kick the hacker and he won't ever be able to login again.

[night cloak]

2nd Verification?

You mean google authenticator?

Of course it's supported

Everything is supported

Our phones aren't palestinian phones.

[vagrant tulip]

Just like that but with a phone number

[night cloak]

I will put a phone number too once I login which makes it easier.

[vagrant tulip]

That's perfect once you do that active your second verification and remove the hacker links and add your links amd make sure to secure your account really well. Best of luck.

[night cloak]

Hacker cannot access anything because everything under google authenticator, but Face Book I didn't put a authenticator

[vagrant tulip]

You should do that after recovering your account.

[night cloak]

I have one more question, My friend is 4629 points okay? He got the conqueror tier. I am 4719 points and I didn't get the conqueror tier.

Why? I am higher than him on points. Shouldn't I be Conqueror too?

@vagrant tulip

[vagrant tulip]

It doesn't only depends on points you need to be top 500 on your server to be a conqueror.

[night cloak]

But there is 100 top on europe

There is not top 500, I can't see top 500 just 100

[untold canyon]

Help me Out

[sullen lion]

top 500 iis conquereor!

only top 100 will be visible

and it resets daily

[untold canyon]

<@&481161015728406538>

[night cloak]

How I know by looking at my profile I am top 500

[vagrant tulip]

You may know your rank by clicking on Rank and see how much is it.

[sullen lion]

go to your rank

and see

[sullen lion]

yeah this

[night cloak]

You know my account is not with me, by another account.

I wanna look on my profile.

[vagrant tulip]

You can't

[sullen lion]

u cant do that way

only from ur prof

[night cloak]

Ah.

[sullen lion]

u can view season raring

rating

[night cloak]

I can't see from a website or smth

[sullen lion]

that way

[sullen lion]

no

[night cloak]

Ok.

[sullen lion]

please view season ratings

[night cloak]

I want to know top 500 how much points on europe

I am 4717 how much top 500 points are.

[sullen lion]

go to rank tpp solo or whatever you have

and click on survival rating and see whether u r in top 100

[night cloak]

Squad.

[sullen lion]

or kill ratin in top 100

[night cloak]

Uh ?

[sullen lion]

then u can check the overall rating of other players, like check many player points

[night cloak]

Top 100 on europe 7386

What about top 500?

[sullen lion]

thats what bro

u need to check

[night cloak]

How to check bro I do not get like I am top 400 of 500, I get with %

[sullen lion]

then u r not...

if its percentage

[night cloak]

Aha.

[sullen lion]

it comes from 8000's

u must increase ur rank from there

at season end

if u r pushing from season start, u get it easily

asia has 8000+ as top 1. in squad even in solo it has 6000+

[night cloak]

Aha.

[sullen lion]

if its numbers then u have to increase ur rank by playing and get to the top

only that way is possible

u have anyother doubts?

[night cloak]

I am 4717, Next season If i go from first days I can be able to reach conqueror

Do I get conqueror benefits on first reaching it?

[sullen lion]

yeah obviously

[night cloak]

Or once season ends.

[sullen lion]

i advice u to reach ace within a week

[night cloak]

I can reach ace with first week and some days.

[sullen lion]

like play 10 to 12 matches per day and try getting 40 points from platin diamond

then crown 30

[night cloak]

Aha okay.

I will try doing from first week.

[static sleet]

Please refrain from engaging in discussions in the #questions channel, @sullen lion and @night cloak.

Use the #pubg-mobile channel instead.

[sullen lion]

ok

[untold canyon]

<@&481161015728406538>

Help

@lime juniper hello there

I updated game from play store but it showing this error then i uninstall the game but now there is old Version of pubg on playstore

[rose saddle]

<@&481161015728406538> when will there be update for ios? GMT +1

[celest shadow]

It will be available to everyone on AppStore by <t:1642122000> (<t:1642122000:R>).

[celest shadow]

Please download the update when it is available.

[untold canyon]

I did soo

[unreal elm]

Why 90 fps is still not available in mi 11x?

#copyright Why 90 fps is still not available in mi 11x?

[night cloak]

Hello, I updated pubg to 1.8.0 so I can no longer play on 1.7 on this account however on my other device I don’t have the new update in the store for some reason.

Is it fine to download the APK file from apkmirror website which is for 1.8

[storm flume]

Please refer to this channel's pinned messages for further information, @unreal elm:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

Please wait for the update to be available on your other device. It is not recommended to download PUBG MOBILE from third-party websites.

[winged laurel]

Hello, after the update i can't find the PMGC 2021 event anymore? I was ready to redeem the 5000 tokens tomorrow...
Is it going to come back?

[whole bay]

@winged laurel AH!so you have also encountered this.I was going to ask the same thing.Glad you asked.

[forest osprey]

#questions why can't I update yet?
My clan already got the update

[static crypt]

im just found new bug in to aftermach

[static crypt]

if yiu use samsung go to galaxy store on google play and pubg mobile website and apple store be come on 04:00

[forest osprey]

I will try

[thin bison]

@celest shadow is it possible to change your pubg ID number from in game

[celest shadow]

Each PUBG MOBILE account has its own unique numeric identification and it cannot be changed.

[little crypt]

My account has been hacked and I can no longer access it Can you help me How can I recover my account and I have payment receipts I want to unlink the phone number because it belongs to the hacker Please help I contacted support and did not receive any response

[storm flume]

Please refer to subpoint(s) 5.5 in #faq for further information, @little crypt.

[little crypt]

ID 5211740198 I want to cancel the link of the mobile number because my account was hacked I want to link it only facebook My account name is mohamad albadawy and I have payment receipts and email is [e-mail] and my game name before hacking is MoんﾑMﾑd The hacker changed the name Please help me retrieve My account is noteworthy that I cannot access it because it has been linked to the phone number of the hacker. I want to unlink the phone number

Is there a supervisor to solve my problem?

Is there a supervisor to solve my problem?

I'm sorry, I don't know how to use the program. Can the admin help me to recover my account on the email [e-mail]

[fast matrix]

CHEARER ID:5362850631

[willow galleon]

Hello , how i can report page stream with hack ?

[little crypt]

Is there a supervisor?

[steep cradle]

Hi is there an update on PUBG mobile with the new version? I still can’t see it. IOS

[static sleet]

Please be advised that self advertisement goes against the #735483472432594994 of this server, @glass mortar.

[willow galleon]

Hello please anyone can tell me how i can report page stream with hack ?

[static sleet]

Please contact the customer service in-game for further assistance with compromised account issues, @little crypt. Refer to subpoint 5.4 in #faq for instructions on how to contact the customer service.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @fast matrix. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @willow galleon.

[willow galleon]

Ok thank you ,and tell me i can report his discord and his bigo live or no ?

[static sleet]

You may refer to the form about what you can report, @willow galleon. If you have evidence that a member of this server is distributing cheats, you may send the evidence privately to me or any other moderator that you deem appropriate.

[willow galleon]

Yes bro i have everything

What is this problem

[willow galleon]

Bro i sent to you message on private

[static sleet]

You should submit only the highlighted portion of the URL link into the form as shown in the screenshot, @willow galleon.

[willow galleon]

Bro canyou replay to me in private ?

[little crypt]

I have checked customer service but there has been no response for more than 72 hours so far. Is there any other solution?

[night cloak]

When I log in and download the update it would keep on repeating the same thing

[full furnace]

Why is no all android device no update

[dusty crow]

Maybe not enough phone space to store the game

[night cloak]

Is there a chance for snapdragon 870 getting 90 FPS

[dusty crow]

in theory, sd 870 can handle but pubg wont add it

[night cloak]

@dusty crow yes unfortunately I'm waiting for their update

Lower version got 90 fps tho

[night cloak]

Ohh I have plenty of space

[hollow pumice]

iOS update how much more time? Been 48 hours already

[dusty crow]

prolly the game doesnt know your phone

[floral spindle]

It has been 14 days of coming to the support channel and reporting hate speech and racism in the game.
I have done the steps asked and required.

Thank you PUBG Mobile support for doing all you can to help punish hate speech in the game. Always helpful.

The two individuals are still playing at this moment.

[night cloak]

@dusty crow it's Poco f3 it's been a while since it released

[dusty crow]

hm.

[night cloak]

My Facebook account has been locked for some reason, I never posted with it. I only used it for pubg, I can no longer access pubg. Is there anyway to recover my account?

The message sent to me does not apply, can I please speak with a real person.

My pubg account is not suspended, I can't access it

I started in season 1, ive spent a grand on this game!

[static sleet]

Please contact the in-game customer service for further assistance with this, @night cloak.

[night cloak]

If I can't log in how do I contact them

Thank you for your reply

[static sleet]

By selecting Help in the top-right corner of the login menu.

[night cloak]

Ok

[uneven edge]

As You Said update on ios will be at 6am but there’s no update

[muted glade]

no update yet

its 7pm

[night cloak]

Yes, no updates 😣😣 on ios

[uneven edge]

No update….

[night cloak]

Same pinch 🤏 😣

[uneven edge]

I didnt slept whole night because of update but still

No update

[halcyon stirrup]

😭when is the update gonna come on to App Store

[uneven edge]

Best Developers Or Wot?

[cyan citrus]

The update may be delayed depending on how quickly it gets reviewed by Apple.

[thin bison]

It’s 2 am still no updates

[uneven edge]

So why you guys said that update will be at 6am

[tender echo]

Where is my update

[cyan citrus]

You may refer to the pinned message of this channel.

[tender echo]

You gays say that update will come on 6:00AM

[uneven edge]

😐😐😐

[cyan citrus]

The update may be delayed depending on how quickly it gets reviewed by Apple.

[uneven edge]

According to their pin message it can be late because of Getting Reviewed

[night cloak]

😣😣

Sad 😔

[tender echo]

But why

[night cloak]

Was waiting for the update since 12 jan

[uneven edge]

FriendShip Ended With Pubgm Downloading Candy Crush

😰

[tender echo]

Pubg your work is very slow

[tender echo]

💯💯

[uneven edge]

Imagine Being most played game in the world but still not fixing Glicthes bugs

🤝

[cyan citrus]

This is not a discussion channel. Please move to #chat.

[tender echo]

What should i do to get my update

[muted glade]

i got update

[night cloak]

@cyan citrus do you have any clue on date of Poco f3 getting 90 fps

[tender echo]

Sorry

[pure raft]

iOS users just refresh the update page

Got it 2:10 though

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tender echo]

Update came thanks

I am really sorry inappropriate language

[pure raft]

Excuse me

Wait does this means if I refuse to team up with my teammates or cooperate with them I’ll be banned? Lmaoo this funny though better not be that

[final anchor]

is the new update released?

[uneven edge]

Finally

[final anchor]

dang

[obtuse valley]

How to update in andriod? My playstore just updated me back to 1.7

[night cloak]

@obtuse valley wow

[final anchor]

i think the update will be released in 30min for android

[obtuse valley]

I also did download on the website, also brought me back to 1.7

[celest shadow]

Please refer to the update times within this announcement in #news:

#news message

[night cloak]

@celest shadow hi is the update include 90 fps support for Xiaomi Poco f3

Snapdragon 870

[celest shadow]

Please refer to this pinned message for further information regarding the 90 FPS option on PUBG MOBILE.

#questions message

[pure raft]

It’s not yet time for playstore. In next 2 hours bro

[reef tendon]

It's 9:45 and the APK file is still 1.7

[fossil bridge]

Hey can I have the 1.8 apk download link

[reef tendon]

I know right

[fossil bridge]

Someone help 1.8 apk download link from official website

[thin bison]

@cyan citrus how do u arrange your lobby now ?

@cyan citrus can’t see any of my weapons or cars ?

@celest shadow we lost our lobby display where did all our guns and cars go ?

[obtuse valley]

Oh okay

[obtuse valley]

12pm GMT +8?

[fiery cedar]

I don't have Any Update Till Now . How Much Time I Have To Wait

Android 11 Device

[final anchor]

the apk is still 1.7

same

[night cloak]

Unranked map effect our tier ?

[final anchor]

no

[civic sluice]

Hello pubg , can we also get this glasses 👓..

[night cloak]

update when

🤔

[final anchor]

the website link is still 1.7

[fossil bridge]

Bro why is there nu 1.8 in the official website

[tender echo]

When my friend update came

[final anchor]

maybe they're still trying to fix it

[zinc wind]

Hi guys

[forest gale]

What's up with ios update? Says available but won't let me download.

[zinc wind]

How can i get my account back, it has been banned a long time ago

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zinc wind.

[night cloak]

Make sure you're connected to WiFi instead of mobile data

[thick yew]

Dont you think having too many modes will hurt matchmaking que time?

[final anchor]

still waiting for the website to update the apk

[autumn hazel]

First PUBG makes dozens of versions of the game which sub divides the players into small groups. Then they bring a hell lot of game modes which further divides the players.
How will we get matches like this??

[final anchor]

Still waiting... :))))

Its still 1.7

[reef tendon]

Exactly

[final anchor]

this is so sad, my friends are playing and here I am waiting for the update...

[thin bison]

Did we lose all our lobby weapons and cars nothing is on display @celest shadow

[astral moth]

Anyone else have 13 pro max and having frame drops after updates

90 fps not working

[ancient tusk]

I haven't received the update so far on android. Any ways to fix it?

[final anchor]

same

im still waiting

[night cloak]

Same

it’s choppy

[astral moth]

Yes

Something is wrong

[night cloak]

yea

[ancient tusk]

Which device do you use?

[civic pivot]

+1

[astral moth]

What

[grizzled zephyr]

No recoil on aftermath mode is that a glitch?

[final anchor]

huawei y7a

[ancient tusk]

This is honestly so frustrating

Everyone I know has so far received the update but I haven't.

[final anchor]

yes and yes

im getting bored

[wise cedar]

I cant update the game

There's a new update, but is not showing for me

[reef tendon]

ITS 12:00

WHERE IS

THE UPDATE

[fickle dock]

@celest shadow is lfx tool legal for pubg mobile?

[reef tendon]

ITS NOT HEREEE

[frank surge]

Bruh

I haven't gotten update yet

[reef tendon]

YA

[frank surge]

Y'all on Android?

[reef tendon]

Ya

[frank surge]

What country?

[fickle dock]

Am download updated version but it's not installed

Android

In india

[wary fulcrum]

I have got banned immediatly after the update 10 years, is that a glitch?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wary fulcrum.

[obtuse valley]

Still no update, Poco X3 Pro

[obtuse valley]

Isnt a GFX tool? Well according to PUBGM's guidelines it can / might ban you by using GFX Tools

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @obtuse valley.

[frank surge]

Same here poco x3 pro didn't get the update

[shrewd zenith]

Galaxy note 20, still no update..

[shadow aspen]

Michigan USA no update still lol they said it will be slow I know a canada has got it

[fathom void]

Redmi Note 9 😂 updated yesterday..

[shadow aspen]

Oneplus 9 l 😂 guess we doing phones too

[fathom void]

Redmi Note 9 😂 updated yesterday..

[shadow aspen]

I'ma try a uninstall google play update and reinstall see if that works to push it idk

[fathom void]

You are from usa?

[shadow aspen]

Yes

Yea that didn't work might still take a while before it comes through

[balmy wolf]

Nope

[night cloak]

Is it me for is all the servers very high ping?

[terse furnace]

Hello, when pubg will available on appgallery?

[obtuse valley]

Damn why PUBGM has issues when updating, this wasnt an issue during 1.5 to 1.6

[night cloak]

I have every map downloaded, but i want to queue aftermath it wont let me

[obtuse valley]

Nvmnd update is out now for me, Poco x3 pro

[lusty fiber]

How to solve this?

[terse furnace]

@lime juniper plz reply

[shadow aspen]

Update dropped

[forest gale]

Still can't update on ios.

[split sage]

Hey after the update literally 90 fps on iphone 13 pro max is like 30 fps. Can u fix it?

[astral moth]

Yes same for me

[split sage]

Thanks god I thought it was only me. I cant play unless i go for 60 fps

[astral moth]

Exactly same problem I reinstalled and updated my phone but still problem is there

[split sage]

I did all of that too and it didnt work, i hope they can fix it asap

[astral moth]

Yeah

[next crane]

HELP!!

Any one?😫 😫

[forest gale]

Anyone else still unable to update?

[next crane]

Bruh

I allready updated

But still i cant enter game

[unkempt epoch]

Clear the data

[night cloak]

<@&481161015728406538> any of u customer service pls unlink my email

[sweet matrix]

<@&481161015728406538> a friend of mine tried to login to their account today (global version) then it said that his account has been transferred to another version is there anyway u could fix this?

[night cloak]

HOW DO I CHANGE MY EMAIL

I FORGOR MY EMAIL

OI

<@&481161015728406538>

[winged pewter]

I can't get new lobby theme ...its every time update problem? Help!

[cobalt lion]

any time the new premium crates will open ?

[queen tinsel]

I've been having this glitch in pubg mobile where i cant do anything, when i say anything i mean it. I cannot claim items, invite friends to play moreover I CANNOT PLAY MATCHES i reached all the way till crown 1 and then next day i try to play it says error=owed_state_banned or something i had 600uc in season 19 all of them got deducted and i got banned for no reason i did not get my 600uc back and now this glitch better fix this game for me. It says uc is needed to perform this action whenever I try to invite friends or collect anything. Now i cannot even play anything dont ignore this mail like the other onesaccount id-5183722382account name-『EJ』๛ūABEE

[hardy jungle]

In this update the enemies disappear why and there are a lot of problems

[glossy tangle]

Pls Add Xiaomi 11 T Pro for 90FPS !!!!!!

[elfin shuttle]

How can i see if the maps are downloading or not!!?? After the new update it’s very much confusing

[sullen lion]

therr will be loading icon with percentage...its easy, the event section is meessed up! other than that is fine!

[elfin shuttle]

Ohh i see. But it’s showing some kind of network issue. But the game is running perfectly along with other apps. How to fix the network issue!?

[oak stag]

How do I watch a match that iv played?

[sullen lion]

If there is network issue! Then it be the ISP. Either contact ISP!

reset network settings! if it gets fixed then fine!

[thick yew]

Is it true that tpp and fpp ranking will be merge next season?

[floral spindle]

was the decision to leave the shield intact after they fire in gun game/tdm intentional ?

[sullen lion]

or else, repair pubgm from after logout! or try changing the dns. to 1.1.1.1 or 8.8.8.8.

[sullen lion]

Like where? after playing?

u can, watch highlights after the mtch if u have performed a clutch! not the whole match!

[cold sentinel]

Hello sir please help me my email or number is not linking to my pubg account after I received code Then created new password game says link failed please try again sir 🙏please help me

[sullen lion]

No. How come.Not

[sullen lion]

BugGMobile

[sullen lion]

after the custom crate ends. In 7 days maybe.

[thick yew]

Riggs gaming said on his videos

[winter locust]

game is not loading after update

[hardy jungle]

[sullen lion]

If that becomees fpp players will be more less cuzz merging wont make sense.

[sullen lion]

[thick yew]

Thats why i asked since riggs mentioned it but i cant find it on the patch notes

[sullen lion]

If there is merging out on the next update, it doesnt make sense. Idk if devs do. Bcz sometimes they lose sense too, idk for sure. But mostly it wont!

[winter locust]

Do you guys update or replace bugs with new ones?

[sullen lion]

They do both! :)

[velvet spoke]

Is it safe to use gfx tools to get the 90 fps??

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @velvet spoke.

[velvet spoke]

And why 90 fps is not available on Poco x3 pro??

[open sphinx]

Recoil is messed up big time I am a thumb player and the gun is like nah bro i don't see any enemies who you shooting at😂😂

[keen glade]

My account has been hacked and I want to get it back, how?

[vagrant hamlet]

For anyone whos Facing loading issues in pubg must have this reason for the delay

[gloomy dagger]

Please refer to this message for further information in this regard, @velvet spoke.

[hardy jungle]

[night cloak]

very laggy game in 13 pro max 90fps 💔

[neat karma]

Hello I am unable to change to my region ingame i changed it a while back tried with the mobile number but the code did not come now the setting is not there.

[neon kraken]

hiii where is spawn island broadcast off in v1.8 plzz any one tell

[winged pewter]

When come out new lobby theme?

[warm blade]

Hello, if my region was UK, would i be able to change it? Or is it in included in the EU thing and i wont be able to change region to Pakistan?

[rustic mason]

Umm, how to get 90fps settings? Even after recent update, I can't find it.
Device: Redmi note 10 pro 5G (dimensity 1100) M2104K10AC

[sullen lion]

Search for EEA regions, and of ur previous region was one of them, you cant change and it must have disappeared after the update.

You cant do anything as of now, until they announce skmething

to fix this

[sullen lion]

u can find it in settings..

[subtle bison]

Is 90 FPS optimized feels more choppy than before.

[neon kraken]

no its removed

i checked alll

[sullen lion]

inhave it...

:(

wait ill send u

[subtle bison]

Can't be

[neon kraken]

ok tq

[night cloak]

<@&481161015728406538> i forgot my email

[warm blade]

Yeah it dissapeared:(

[night cloak]

3rd email

[mortal apex]

You cannot remove your email and number as these features are in beta phase. Please be advised that Moderator role can be only mentioned for server related matters.

[winged pewter]

@mortal apex hello
Please tell me ! When we get new lobby theme?

[mortal apex]

No information regarding that. Please keep an eye out in-game.

[sullen lion]

Its there...privacy and social...

[winged pewter]

Nice answer everyday and everytime 😂

[sullen lion]

Bro i think we have to wait for a few days, maybe it comes along with the patch! during the upcoming rp!

[sullen lion]

i agreee

[winged pewter]

Nice moderators ❄️

[ivory ice]

my backpack was full, i bought awm and i did not receive any awm ammo.

[cerulean gorge]

What is this ?

[sullen lion]

We cant blame them, they will be asked to do what they need to from the highe offs.

[winged pewter]

Its your answer

[mortal apex]

Please elaborate your issue in #old.

[ivory ice]

i know but its a bug i think

[ivory ice]

ok thanks

[winged pewter]

Ok

[mortal apex]

What does it concern?

[cerulean gorge]

Look the fool m4 loot crate

[cerulean gorge]

Its bug or real update

So small

?

[gleaming shoal]

what's wrong

[cerulean gorge]

i dont know 😦

[gleaming shoal]

??

[subtle bison]

Is 90 FPS not functional? Using iPhone 13 pro and 90 fps is worse than 60 FPS.. I need an answer

[gleaming shoal]

90 fps is good

how is it bad

[celest shadow]

Please download the update when it is available.

[subtle bison]

After the update (1.8) it’s not at 90 FPS feels like 30 FPS

[celest shadow]

Did this issue started happening after you updated the game to version 1.8?

[celest shadow]

Please submit a report regarding this in #930771614059077673.

[cerulean gorge]

Yep bro

[celest shadow]

Please also submit a report regarding this in #930771614059077673.

[faint umbra]

After refreshing the 4 days achievement disappeared and I couldnt find it 😔

[cerulean gorge]

Okay

[celest shadow]

Which achievement are you referring to?

[normal fulcrum]

@celest shadow How to switch from non-HD to HD resource pack?

[faint umbra]

Along side the 32d and the 61d it appeared to me a 4d achievement but I couldnt read what it takes to finish it it was laggy so I logged out of pubg logged in back and it's no longer there or in any section

@celest shadow

[night cloak]

I can't get me otp on my number

[fathom void]

Where is (Santorini Map..???) @celest shadow

[celest shadow]

Do you remember the name of the achievement?

[celest shadow]

Please try again at a later time.

[celest shadow]

You can log out and perform a repair. In the selection menu, scroll down and select "Initialization". When you load the game again, you will be prompted to choose which resource quality to download.

[celest shadow]

The map has been added in version 1.8 but it is not available yet. You may keep an eye on #news when it is released to be played.

[river bobcat]

How to change region after 1.8 update?

No option given

[sullen lion]

just download system resource pack from on screen. its done. easy.

[sullen lion]

if u r in eea region..u wont be able too..unless they decide..

[river bobcat]

Im sorry i didn't get that

[willow galleon]

Hello yesterday i report page stream with hack but is not disable what happend ?

[normal fulcrum]

Thanks bro but Piston already gave me answer.

Thanks @celest shadow, that helped

[river bobcat]

?

[sullen lion]

Like if you had region country chosen inn EEA region, 24 european countries! You wont be able to change due to privacy policcies..!!

If you had other regions, you could change regions...

[river bobcat]

My country region is UK and i want to change into Pakistan

[sullen lion]

Privacy policies based on europe region...you might have had it in the last update and not now...which means you have chosen EEA region in the last update..

[willow galleon]

Please anyone can help me here ? Because yesterday i report 3 facebook page stram with hack , but they are not disabled

[celest shadow]

Did you report it through the online PUBG MOBILE cheating content form: https://bit.ly/3soBavK?

[sullen lion]

UK is not in EEA or EU! But the law applies, thats why you arent able too! Soon UK law might change, after a few updates you may be able to change...!!

[willow galleon]

Yes and see the result other one report youtube chanel after me and is it disabled

[sullen lion]

I had netherlands as region and i wasnt able to change because the regionnchange was not available, bcz its an eea region!!

[sullen lion]

.

[willow galleon]

Is it to be reviewed , but other one report after me and done

@celest shadow ?

[celest shadow]

Please wait patiently for your report to be reviewed. The community team receives a large number of these reports daily.

[nimble ferry]

Hello,
From more than a week i am having and issue with in-game any kind of downloads the internet is good i am trying both with wifi and 4g I can’t download resources and now when the update came I can’t even download the 6mb update, it get stuck on that page, i deleted the game and reinstalled many times i restarted the phone many times, in my other phone(iphone 8plus)it’s normal but in this phone (iphone 13 pro max) it’s not working please help!!!

[willow galleon]

@celest shadow maybe how many time i will wait bro ? Because this cheater he come to our stream and he do stream snipe with cheat and you can see that on his 3 pages facebook and you can see that on his discord too and he use vn-hax

[willow galleon]

Maybe you need to clean cache bro

[nimble ferry]

Idk how?

[willow galleon]

@nimble ferry you can check that on youtube : how to clean cache iphoe 13 pro max

[nimble ferry]

Ok I’ll try that thank you bro

[celest shadow]

What is your country/region?

[willow galleon]

@nimble ferry search that bro : how to clear cache iphone 13 pro max

[nimble ferry]

Pakistan

[celest shadow]

Hopefully soon. You can keep track of your report through the spreadsheet or #897611453404700733.

[celest shadow]

Please try offloading the PUBG MOBILE.

[nimble ferry]

I just reinstalled the game before 30 min but ok will do and let you know

[willow galleon]

@celest shadow bro i keep track here
https://bit.ly/3tXs2hQ

[celest shadow]

Yes, this is what I mean by the spreadsheet.

[night cloak]

@celest shadow

but i forgot my email

help

[winged pewter]

@celest shadow please inform me when new lobby theme come out!
Thank you 🎉

[willow galleon]

@celest shadow bro i sent to you private message if you want you can see it

[night cloak]

lmaoaoaoaoa

[wet whale]

guys help i keep getting this error

[celest shadow]

You must first log in with your e-mail address. If you do not remember, you may need to check your Gmail and find which e-mail address is linked to your PUBG MOBILE account.

[night cloak]

how

@velvet smelt I'm not able to download pubg mobile app in IOS. It keep on loading in while starting the application

[celest shadow]

Search "PUBG MOBILE" in your Gmail.

You can find for this e-mail:

https://cdn.discordapp.com/attachments/481200416349224980/896313796262522911/IMG_20210611_140122-1-1.jpg

[night cloak]

cant find

PISTON

OMG I SEARCHED ON EVERY GMAIL ACCOUNT

ON MY PHONE

NOTHING THERE

[wet whale]

dude chill

[wet whale]

if your so angry then go help ur self

[celest shadow]

Does this happen when you are logging in or in the game?

[wet whale]

piston is human too

[wet whale]

oh its ok now ty

[night cloak]

ONLY FACEBOOK PUBG GROUPS

NOOO

[celest shadow]

Unfortunately, there is not much I could to help if you are cannot find or remember the e-mail, @night cloak. It should be your responsibility to know and remember which e-mail address is linked to your account.

[queen tinsel]

bro updating doesn't help me either

It doesn't allow me to play classic matches

[celest shadow]

Oh, glad to read that. Happy gaming!

[night cloak]

oh no

[queen tinsel]

or collect rewards

[celest shadow]

What is the issue?

[wet whale]

ty

[night cloak]

pls tell the customer service to unlink my email pls

[queen tinsel]

it said smthn like action cannot be performed because I don't have enough uc

[celest shadow]

You can contact them from the in-game settings.

[night cloak]

they dont reply me

them lazy

[wet siren]

You lazy

[celest shadow]

Thank you for your input, @wet siren. I can handle this, feel free to have conversations with others in #pubg-mobile or #chat.

[wet siren]

Lmao

Alright

[celest shadow]

Can you please provide us with a screenshot?

[queen tinsel]

ok

gimme a min

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[wet siren]

I need help, when is 8v8 tdm coming out?

[night cloak]

send one to my conversation rn

they all bots

@celest shadow pubg dev should make u a customer servicer

[wet siren]

They aren't individual people

[celest shadow]

You may keep an eye on #news when it is released to be played.

[celest shadow]

The moderation team in this server is not affiliated with the customer service, hence we are unable to assist players with in-game account issues.

[night cloak]

you talk like those squid game guards

[queen tinsel]

it even deducted my uc

[celest shadow]

It appears that you have refunded UC in the past, that is why your access to some features in the game is restricted. You must purchase UC in-game or through https://pubgmobile.com/pay to make up for the refunded UC.

[queen tinsel]

wait but I never purchased anything

[wet siren]

He's trying to help but your just being difficult, maybe if you didn't lose your email and forget what one it is this wouldn't of happened 😑

[celest shadow]

You may contact the in-game customer service for further assistance regarding this. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

i was off pubg for 6 months but my friend played
thats why ig

[queen tinsel]

I've been trying for months it did nothing

bro

[night cloak]

woo

[queen tinsel]

hello admin

ah yes pisten

[celest shadow]

Please use #pubg-mobile or #chat for conversations.

[queen tinsel]

ok

nowb

[celest shadow]

You need to purchase UC to make up for the refunded UC. When you refund a purchase, you will receive a penalty.

[queen tinsel]

well if i purchase I am good to go?

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[queen tinsel]

bro answer me

mg wow

what a game

[celest shadow]

It depends on how much UC you refunded, but once you do, you will be able to play the game normally again.

[queen tinsel]

how do ik how much money I need to pay

as far as I can remember I didn't do anythn like that

[celest shadow]

It depends on how much UC you refunded.

[queen tinsel]

damn bro ok

time to off topic

piston u are an acc person ?

[celest shadow]

Yes.

[idle crescent]

what is auto jump feature?

[pure raft]

I think auto jump from plane when you mark a place on the map

@hollow summit make your complaint here

[hollow summit]

?? Can anyone explain??

https://tenor.com/view/clash-royale-clashroyale-angry-gif-5302587

[pure raft]

But I still have it here though.

[hollow summit]

Idk

Tencent making me want to die

1cent games

[pure raft]

Probably from your App Store region

[hollow summit]

Which region are you in?

Let me try to download after switching to it

[pure raft]

Nigeria

[hollow summit]

Okk

[pure raft]

Try restarting the device or log out from App Store and log in back or change country/region.

[hollow summit]

Already

I changed to Nigeria and still bugged

Please help. I have a tournament to enter

[pure raft]

What device?

[hollow summit]

Ipad

[dusk ore]

@celest shadow how i change my region in new update please can you guide me

[hollow summit]

I gonna download pubg mobile on my smart fridge cuz suck on mobilr

[naive dew]

Good afternoon, I have a problem, I deleted my facebook account. And a PUBG account was linked to it.
I can’t log in via mail or phone and I can’t restore my Facebook account too

[near karma]

Получил бан на 10лет просто так

[halcyon dagger]

Hello, in the finals of "All Talent" my team took 4th place on the Middle East server. I received an invitation to PMCO in the mail. However, after I opened the invite and relogged into the game, the message disappeared and I can no longer register my team. Can you please solve my problem? Send a follow-up letter to the in-game mail or to the mail that is linked to the account.

My I'd: 5152240303

[cyan citrus]

What is the issue you are facing when trying to log into your account with email or phone number?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @near karma.

[faint umbra]

Oh nvm I figured what happened ty xd

[naive dew]

both variants

[cyan citrus]

Maybe @onyx cairn can help you with this when he is available.

[halcyon dagger]

Ok, thanks

[pure raft]

@cyan citrus someone’s having issue installing the game from App Store probably you’ve a solution you can proffer

[nimble ferry]

@celest shadow it’s still not working same issue i offloaded and downloaded again and everything

[nimble ferry]

@cyan citrus

[night cloak]

@celest shadow I updated and until now I am not receiving any kind of email on gmail.

@cyan citrus

[celest shadow]

Please report the issue in #old.

[celest shadow]

Unfortunately, there is not much we can do to help here.

[near karma]

Tell information about massive bans in the game by mistake of the developers

[polar marsh]

Please refer to the private message from @polar marsh for further information, @near karma.

[nimble ferry]

Okay, now I restarted the phone it downloaded 6mb of the resources and than stopped again and said 0.0kbps

[silk inlet]

I had 8 crates, when i opened one, the others gone some how

[dusk ore]

@cyan citrus i cannot find region change option in new update please help

[cyan citrus]

Please share a screenshot of your in-game Basic settings, @dusk ore.

[dusk ore]

ok

@cyan citrus no region change option

[cyan citrus]

Please try to do a Routine Repair of the game from login menu or reinstall the game from Play/App store, @dusk ore.

[hollow pumice]

@celest shadow Iphone 13 pro max 90 fps soo much frame drops feels like playing on 30 fps any idea until when it will be fixed?

And yes I reinstalled game and also phone didn’t help.

[dusk ore]

@cyan citrus ok thank you dear

[sullen lion]

which region u had earlier?

[dusk ore]

france

[celest shadow]

Please submit a report of the issue in #930771614059077673.

[dusk ore]

france

[plucky tundra]

السلام عليكم

[storm flume]

Please do not use languages other than English, @plucky tundra. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[blissful fulcrum]

Hi everyone

I need help with the game's mechanics

I click start & the matchmaking is taking like more than 10min to find a match

[fathom void]

@celest shadow bug or not 🧐.....?

[round spear]

The weapons deal less damage in aftermath?

[cedar gyro]

I Id got ban and reason rule violence .daily I practice 30min in training round . we play a tdm tournament and we won that tournament but after that tournament our I'd ban without reason for 1 week .my I'd for 1week . my 1 tdm only 1 kd his I'd also ban . I sent many email to pubg but no response . on insta I tag pubg Mobile official, and many pubg Mobile partners but no response .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cedar gyro.

[slim vapor]

Yeahhh me too

[celest shadow]

Is this happening on the latest version?

[fathom void]

Yes..

[celest shadow]

You may also report it in #930771614059077673.

[nimble ferry]

@celest shadow bro I didn’t get a response in #old , It’s still not downloading resources the speed is 0.0kbps idk what to do any other way u can help

[celest shadow]

You can send your feedback or bug reports that are related to the game in #old. Regarding your issue, we do not have a solution for you.

[night cloak]

@celest shadow check dms

[oblique tapir]

Hello, support PUBG Mobile, we have a try I log in to my account through google game center this shows me why?

[onyx fern]

My Twitter and my Facebook are both hacked, no way to recover my account. Please help.

[sonic compass]

How to report unfair banned accounts?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sonic compass.

[granite leaf]

How should I change the graphics? Thanks

[celest shadow]

Where did you download the game?

[warm temple]

is this only my pubgm or your also?i enter the game in 4g connection but in 5g it doesnt work, and when it opens in 4g connection it says unstable connection and kicks me

[storm flume]

Please contact the customer service for further assistance, @onyx fern. Refer to subpoint 5.4 in #faq for further information.

[warm temple]

tried reinstalling it opened for first time then dont (in 5g)

[celest shadow]

Can you elaborate on your inquiry?

[granite leaf]

I can't change the graphics from Balanced to HD, and so forth. I already try anything I could just to have HD graphics, but nothing happened. My phone is Oppo A16

[celest shadow]

Feel free to provide your feedback in #old.

[warm temple]

ah its not a feedback ig

[celest shadow]

The availability of the graphics and frame rate options depends on your device's processor.

[granite leaf]

Does it support the graphics and frame rate?

[celest shadow]

The game will automatically provide you with the graphics your device can support.

[warm temple]

y u bully exynos

[granite leaf]

So it can't be change. Thanks for the help. 😊

[night cloak]

hello, where is eSport support?

[storm flume]

Please refer to this channel's pinned messages for further information, @silk notch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[dusty heath]

On iphone 13 pro max if you play 90 fps it feels like 20fps but if you start to record the gameplay it fixes the fps

[pallid briar]

What are your concerns?

[celest shadow]

Please report this issue in #930771614059077673.

[distant kayak]

Some1 has my twitter and keeps logging in and the unlink restards so he can link always im pushing conqueror next season piston can u help me

[ember iris]

Hey support. I wanted to change my region before update i had the option to change it. But i after update its gone. I dont see option for changing region

[pallid briar]

Please contact the Twitter customer service to secure your lost social media account. For further assistance, please contact the customer service in-game.
• https://help.twitter.com/

[ember iris]

@pallid briar

[distant kayak]

He changed the email and password also phone number@pallid briar

[pallid briar]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, you won't be able to change your region due to the General Data Protection Regulation (GDPR).

[pallid briar]

Do you still have access to your PUBG MOBILE aacount?

[distant kayak]

Yh thru google play

And also e-link

But he has the twitter and im oushing conq next season im comp player

[ember iris]

My account wasn't created in eu. I changed region once to Germany. But i still could change back to my original country until now.

After update i cant see the region option

[pallid briar]

In that case, please contact the customer service to unlink any unauthorized social media account.

[distant kayak]

Ye but it takes 7 days

How can i contact the service please tell me

[ember iris]

I am not in europe anymore and i want to change its region to my original country where i created the account

[pallid briar]

You may refer to subpoint 5.4 in #faq.

[distant kayak]

Yh i know this

But like

[pallid briar]

Once your data is transferred into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account at will due to this government law. We are unable to help you in this regard.

[distant kayak]

How to ask to unlink the twitter

I didnt find it

I click account issues but i cant find anything

[pallid briar]

You can refer to this screenshot as an example, @distant kayak.

[distant kayak]

I do the same?

Does it take any time?

New season starting in 3 days

[pallid briar]

Yes, unfortunately.

[meager pumice]

@celest shadow where are achivments now?

[distant kayak]

Yh but like if he log in will the unlink reset?

[celest shadow]

In your profile.

[pallid briar]

If you request via the customer service then that shouldn't, @distant kayak.

[meager pumice]

Thanks

[distant kayak]

So it will not reset?

[pallid briar]

No.

[distant kayak]

K imma go try and i will keep u in touch bro

[pallid briar]

You can ask anytime here and someone will assist you eventually.

[distant kayak]

Thx

@pallid briar

[queen marlin]

I didn’t even transfer my account to BGMI it automatically transfer my account to BGMI I need to go back to PUBG

I asked to the BGMI support they are not replying

[true thistle]

Hello Pubg mobile Team My account got banned without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @true thistle.

[winged pewter]

@blissful valley yes all beta bugs and glitches available in stable...they not fix it ..when i provide the bugs reports...they have no time for fixes...

[queen marlin]

Can anyone reply me

[oblique tapir]

Google play

[last patio]

Hello everyone can someone please help me with my situation especially PUBG team my social media accounts was hacked by someone and they stole my pubg account he got the 3rd link I didn’t know anything about the 3rd link I’ve tried emailing PUBG team and customer service they didn’t helped me. I was playing pubg from season 2 I have some videos of my game plays my account information if it can help please reach me PUBG team 😭😭

[onyx fern]

The same thing happened to me, both of my social medias are hacked and they stole my pubg. I suggest getting your social medias back

Contacting your social media network because pubg doesn’t do anything

I’ve contacted pubg and they didn’t respond.

[queen marlin]

I didn’t even transfer my account to BGMI it automatically transfer my account to BGMI I need to go back to PUBG

[ember iris]

Anyway to change this data protection settings? Because i am not in eu anymore.

[cyan citrus]

Please contact customer support of your social media accounts and customer service in-game for further assistance with compromised accounts. As we only provide community support through this platform, we will not be able to help you with this in any way.

[ember iris]

Hey @cyan citrus can you guide?

[cyan citrus]

That's not possible, @ember iris. The regulation applies to your account regardless of where you are living.

[ember iris]

I need to change region and i dont have option of it. Even though i am not in eu anymore. Account wasn't created in eu.

[last patio]

I can’t even get my social media accounts back the hacker used an inappropriate pic to disable my Instagram 😭

[cyan citrus]

Again, not something we can help with, @ember iris. It doesn't matter where you are currently located. You will still not be able to change your region.

[exotic grotto]

I've probably done this mission 10 times by now. Here is a screenshot of landing right on the fountain. I have landed on the fountain about 3 times by now. Why is the mission not completing? I did the rest with ease, why is the last one being an issue?

[celest shadow]

Please clear the game's data and cache, then try logging in again.

[oblique tapir]

I tried and it didn't work

[onyx fern]

It’s okay! My Twitter was hacked and suspended. I’m able to contact them. You’re good as long as you can contact Instagram through their help support.

[cyan citrus]

Can you please make a video recording of this including the landing and unfinished achievement mission?

[last patio]

I did everything I contacted them I searched for videos on how to get my accounts back I found links it didn’t help me 😒

[night cloak]

Hello if I’m not in North America sever can I still join Valentines royale?

[onyx fern]

Yeah contacting them in game isn’t going to do anything, I’ve lost my pubg today

[night cloak]

i have no option to change my region

[celest shadow]

Please reinstall the game from the Google Play Store.

[night cloak]

one time i reapir

[oblique tapir]

It doesn't work either, I've tried all methods

[night cloak]

i need pakistan region please help

[celest shadow]

Do you have a different log in method?

[oblique tapir]

No

[night cloak]

i have facebook twiteer and gmail

pubg help line said if u have eurpoen continent you dont change your server this is not fair i need pakistan server because i am Pakistani❤️🇵🇰

[celest shadow]

Please report this issue in #930771614059077673.

[celest shadow]

If your account is in the European Economic Area, the change country/region option will not be available because of the General Data Protection Regulation (GDPR).

[night cloak]

so what shoud i do now i need pakistan region

[celest shadow]

You can continue playing with your current account or create a new one.

[night cloak]

no need pakistan region beacuse i am pakistani this is not fair

[celest shadow]

Unfortunately, there is no other way because your account is in EEA.

[night cloak]

i need region option in my account

EEa means

[celest shadow]

European Economic Area.

[night cloak]

but now i am in pakistan

now i am not in any european area they trase me then they take in action

any action

[celest shadow]

As your account was created in the European Economic Area or that you have changed your account's country selection to one of the countries in EEA, you will not be able to transfer it out of this region due to the General Data Protection Regulation (GDPR).

Please be advised that the customer service cannot assist players with this matter in any way.

[night cloak]

i make my acount in pakistan not any eurpoen country understand

[celest shadow]

or that you have changed your account's country selection to one of the countries in EEA.

[night cloak]

Why can u still play on beta version even though official release 1.8 is out

And why does hardware ban not working ?

[onyx fern]

So I got all of my socials back but I keep getting this message.

[night cloak]

How can we contact someone in higher management here ? Or send an email ? @lime juniper help would be nice . Tnx

[onyx fern]

It won’t let me log in for more than a minute.

[split sage]

@astral moth you are still facing the choppiness?

[onyx fern]

Anybody getting a message from a guy named Alex santos from this server? Saying he wants to help?

Seems kinda sketchy to me

[sullen lion]

no. dont give you account details to anyone.

be safe. if u want ur accnt to be safe

[cyan citrus]

You can report such users through #discord.

[tiny crane]

Hey i want ask, My account got haccked , i have all proof top up and have all data ,can back my account ?

Like mobile legends ,can back my account

I very happy if can , Back my account

[cyan citrus]

Please contact customer support in-game and customer service of your social media account for further assistance with compromised accounts, @tiny crane.

[tiny crane]

Oke

[distant kayak]

@cyan citrus so i a hacker linked unwanted social media and it takes 7 days to unlink but when he logs in it restarts can u guys help me im pushing conqueror next season

I contacted the customer services

But i still need some help

@pallid briar

[cyan citrus]

We will not be able to help you with compromised accounts through the community, @distant kayak. Please continue with the customer service.

[distant kayak]

I did they said they will be watching my account for the next 30 days

[cyan citrus]

Yes, it may take some time to process your request due to enormous number of requests every day, @distant kayak. Please wait patiently while they get back to you. Again, not something we can help with.

[distant kayak]

Yh but if yall collect right information can i unlink the unwanted social medea from my account

[cyan citrus]

Yes, if you will provide them the required information, @distant kayak.

[distant kayak]

I did this is the last message it wasnt a long conversation i just said that my account has unwanted social media

[cyan citrus]

Please continue with the customer service and provide them the required information. We will not be able to help you any further with this, @distant kayak.

[tiny crane]

Why cant send email?

Please anyone help me

[distant kayak]

I said this is the last message i didnt have option the continue the conversation

[torn tide]

I own my account “viceNaGato” with ID 5158194826 since 2020 and i linked my email “[e-mail]” also in 2020. I got hacked yesterday when the Hacker added a new strange number to my account and set it as the “Secondary Verification”. I have been logged out since then and he deleted all my old friends and also my partner with over 7000 synergy yesterday. Kindly help me check out my account and disable the “Secondary Verification” you can confirm everything on my account. I have 40 Mythics , 3 Xsuits and 10 Upgradables.

[cyan citrus]

You may try to restart the game.

[distant kayak]

Why

They said they will collect information now

[torn tide]

The hacker entered my account and added his number as the Secondary Verification now i can’t enter my account without the code sent to him.

I have proof that the account is mine, i have been using it on this device since 2020. The hacker logged in and deleted my device

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @torn tide.

[tiny crane]

Please help me ,my account got hacked :( ,hacker move to server india
I already send in Ig, but no feed back
,I have all data and proof my account... Please back my account

[night cloak]

Anything yet for the 90fps being on my iPhone 13 Pro Max now being choppy?

[torn tide]

I did, nobody from Global is responding. Is there a mail i can contact?

[fleet wigeon]

Doesn't the first Note actually makes you unplayable with your friends.
Imagine your friend ranked early and he is at Diamond V but you didn't and at Platinum I.
This means you can't play together 😂 . You have to rank above to play together.
Confusion.

Imagine this season after Tier reset.

[cyan citrus]

For such issues, you can only contact the customer service through in-game. A delayed response from customer service can be expected due to enormous number of requests every day.

[fleet wigeon]

You playing alone with randoms..

[cyan citrus]

Feel free to provide your feedback about new changes through #old, @fleet wigeon.

[distant kayak]

Pubgm is just dying people

[onyx fern]

Pubgm support center sadly have no help whatsoever

[tiny crane]

Yes

[fleet wigeon]

You can give your opinion about my thoughts. Moderator can say their words too.

[tiny crane]

Pls moderator help me ,i already spend my money muchhh

Please

I love pubgg

[cyan citrus]

Hello! Can you please try to turn on the video recording and see if it will fix the issue? This is just a test.

[night cloak]

The iOS built in recorder?

[torn tide]

The contacting through ingame always leads me to “we are sorry we can’t do anything” because of the state of the hack. I just want pubg to review the number added and give me back my account

[shut swallow]

Any info yet? Since half a year?

[tiny crane]

Give up... I think my account never back

[cyan citrus]

Yes.

[cyan citrus]

This is not something we can help with through the community. You may try to contact the customer service again.

[torn tide]

Ok but is there another way of sending the customer service a mail since i can’t lodge the complain on the game

[cyan citrus]

You cannot contact the customer service through email for such issues, @torn tide.

[torn tide]

Oh guess my account is gone for good

[fast matrix]

Why the skins from ultimate showdown not legend ?

[night cloak]

Just tried it. It does work but it has to be on once I stop recording it becomes choppy again. It’s not a good solution

[cyan citrus]

Got it! Thank you. Please include the following details, @night cloak.

▫️ Numeric User Identification
▫️ Network
▫️ Country

[night cloak]

ID: 5149969909
Network: 5G Wi-Fi
Country: US

[cyan citrus]

Got it! Thank you, @night cloak.

[night cloak]

too much lag in 13 pro max 90 fps

[night cloak]

Yep same problem

[cyan citrus]

Please include the following details, @night cloak. Also, do not use any language other than English in this server.

▫️ Numeric User Identification
▫️ Network
▫️ Country

[tepid pulsar]

Hello, after the pubg mobile 1.8 update, the country change button has been removed and I can't switch to Turkey, can you help me? With all respect. ID: 560101876

[storm flume]

Please do not use languages other than English, @polar oyster. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

@cyan citrus

13 pro max
50mbps +
Pakistan

[polar oyster]

hello there is support here

[cyan citrus]

Please mention your network type and not the bandwidth speed.

[night cloak]

Ethernet

[cyan citrus]

And your numeric user identification, @night cloak.

[polar oyster]

hello, I accidentally changed the server and I can’t change until 60 days have passed

is there another option

[nimble ferry]

@cyan citrus is this guy legit?

[cyan citrus]

Unfortunately, not. You cannot change your server until the cool-down is over.

[warped parcel]

https://pubgmobile.live/apk

Still downloads 1.7 apk

[cyan citrus]

No. Please report the user through #discord and include a screenshot of the floating profile with the chat in background.

[nimble ferry]

Okay

[cyan citrus]

You can use the official website to download the update instead.

https://www.pubgmobile.com/.

[polar oyster]

what kind of system, who invented this function, why do I need to wait

[warped parcel]

Thank you

[inland gale]

do i still get ace master rewards even if i go back to ace? <@&481161015728406538>

[cyan citrus]

Yes, @inland gale. Also, please do not mention the moderator unless there is an exigency or emergency related to this Discord server.

[inland gale]

ok sorry do i get the tittle too?

[polar oyster]

better new pubg will play than wait

[celest shadow]

Yes.

[inland gale]

thank u

[split sage]

Try recording while playing

The lag will go until u stop recording

[night cloak]

Okay

[keen dock]

All of my online friends in matches say that they’ve been in a match for 15h 30+min

[night cloak]

Hey i need help

[split sage]

If it works for u too tell me , it worked for me.

[night cloak]

I want to unlink my 3rd link i dont remember email that linked to account help me customer service never worked for me

[astral moth]

Yes still can’t use 90 fps on iphone 13 pro max

[split sage]

I tried recording while playing it works

[split sage]

Try it untill they fix it

[astral moth]

Like what

[night cloak]

@astral moth @split sage

[astral moth]

Record whiling you playing then no lag

?

[cyan citrus]

Yes, @astral moth. Using your built-in recorder.

[astral moth]

Ok let me see

Thanks

[keen dock]

@cyan citrus has this been happening to other people?

[calm pivot]

any fix ?

[cyan citrus]

That's a known issue, @keen dock. You may report it through #930771614059077673 and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Network
▫️ Country
▫️ Screenshot/Video.

[keen dock]

Thx. Just wanted to make sure y’all knew about it

[astral moth]

It works yay. Thanks 😊

[cyan citrus]

You are most welcome.

[calm pivot]

Que@cyan citrus hey

[split sage]

You re welcome 🤗

[calm pivot]

i need support to dm me

[arctic sapphire]

Can you tell developers to fix the buggy glitch please

[calm pivot]

guys anyone get this message?

[spring helm]

Which one is hd resource pack?

I need help

[cyan citrus]

Please change your game language from login menu and share a screenshot in English.

[simple minnow]

The new update sucks alot
The old pubg was so gooood as you guys are giving the new update the game is like more glitchy and so many new bugs. The game was good till S19.

[spring helm]

Hello I'm facing problems can u tell me which one is the hd resource pack cuz my game is in Chinese

[cyan citrus]

Feel free to provide your feedback about the game and report any issues through #old.

[calm pivot]

@cyan citrus The device login limit has been reached today. Please use a device that is already logged in to the game today to continue playing the game.

i translation for you

[simple minnow]

Do you guys even go through that all msgs?

[cyan citrus]

Please change your game language and share a screenshot instead, @calm pivot.

[calm pivot]

dude i cant change game language now

[cyan citrus]

Yes, community team goes through all the messages from time to time.

[calm pivot]

i translation message now

The device login limit has been reached today. Please use a device that is already logged in to the game today to continue playing the game.

[simple minnow]

Okky lets ses

[cyan citrus]

I'm not sure about this error, @calm pivot. That's why I'm asking you for a screenshot in English. Did you also log into the account with a different device?

[calm pivot]

no i cant login in another pc ..idk why

only i Registered 5 6 times

[celest shadow]

The one you selected in the screenshot is the HD Resource Pack.

[calm pivot]

and grt this message

get*

so any help ?

i cant login my account

i have a netcafe and i cant open

only login 5 6 times then he told me The device login limit has been reached today. Please use a device that is already logged in to the game today to continue playing the game.

the owner make it limit Registration?

@cyan citrus there?

[normal fulcrum]

@lime juniper Sorry for unnecessary mention but Anime?

[potent fossil]

Recently, I updated my game to the newer version. I used to play PUBG in 90FPS and after update, it’s still 90FPS but its unplayable like it shows I’m playing on 90 but those are just useless, It seems like I’m playing on 45FPS. I’m facing this issue after updating PUBG Mobile. I have iPhone 13 Pro, Any fixes?

[modest crypt]

Hi admin

Hiiiiiii admi

[pallid briar]

In case you missed it:
#news message

[pallid briar]

State your issue and they will respond.

[normal fulcrum]

After 6 months

[modest crypt]

I get banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @modest crypt.

[pallid briar]

You can report that in #930771614059077673.

[pure raft]

The auto scope in guns in livik, is it in normal livik or aftermaths match? Cos I played livik today and there was no scope in my guns until I equip one

[prime glacier]

hello, i keep on having high ms despite having a good network

[tame creek]

will this list get updated? if yes, when?

[lime juniper]

Erangel Small APK

https://web.gpubgm.com/m/Website/xiaobao/PUBGMOBILE_Global_1.8.0_uawebsite_small.apk

Aftermath Small APK

https://f.gbcass.com/PUBGMOBILE_Global_1.8.0_uawebsite_livik01.apk

[low ridge]

Hello Mods
Pls provide the link for Update. I'm on Huawei device, No Google PlayStore access. On Official website there's only links to download the whole game. No Link for update like last time.

[pallid briar]

Just look above, @low ridge.

[low ridge]

@pallid briar this isn't the update link I guess.

[pallid briar]

It will download the game APK.
You can download via those links or: https://www.pubgmobile.com/

[surreal lynx]

How to select multiple maps for matching?

[vagrant forum]

You cannot

That was removed intentionally

[surreal lynx]

🥴

[dense dock]

so they gon lower the dmg of guns in aftermatch but we just have to know ? patch notes said nun bout the damage being lowered. It only said about the recoil being easier to control.

[night cloak]

Hey, I just have the new update and the 90 fps in iPhone 13 pro max is so laggy can you please do something for that please

[grim vessel]

Merhaba

[ashen frigate]

Hey I recently found out that my phone supports 50-60fps, and pubgm won't let me use it. (P30 lite)

[valid saffron]

Supply market is temporary or permanent?

[storm flume]

Please do not use languages other than English, @grim vessel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[crimson kettle]

Bro can anyone Give me the code of RP PURCHASE

[cyan citrus]

This is a known issue. Please try to enable the video recording using the default recorder and see if it will make any difference.

[burnt depot]

During play game, showing loading, loading and server not responding

[cyan citrus]

Please use #activities channel to perform in-game activities. This channel is meant for support related to PUBG MOBILE.

[cyan citrus]

Do you happen to have a video recording of the issue?

[burnt depot]

in dont have video but i will record

[cyan citrus]

That would be helpful, @burnt depot.

[cyan citrus]

As we only provide community support for mobile platform, this is not much we can help with, @burnt depot. You may try to do a Routine Repair of the game, reinstall the game and emulator completely.

[tame creek]

what phone you use? @burnt depot

[burnt depot]

im already done reinstall and repair

[lime juniper]

https://reddit.com/r/PUBGMobile/comments/s3ywrh

[cyan citrus]

Not much we can help with, @burnt depot. We only provide community support for mobile platform here.

[burnt depot]

im using Emulator

[azure skiff]

Hlo @cyan citrus

[cyan citrus]

Hello! How can we help you, @azure skiff?

[tame creek]

it for real made me think it was a phone when the tap circle showed ngl 😅

[azure skiff]

I seen a hacker in pubg bigger

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @azure skiff. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[azure skiff]

I have reconnecting issue

100ms

Red

[burnt depot]

haha

[ancient jungle]

Hi

[cyan citrus]

I don't think I'm able to understand your issue entirely. Please be more precise and add more details about the issue you are facing or share a video recording.

[cyan citrus]

Hello! How can we help you?

[azure skiff]

Ok I will send you

But where I send it @cyan citrus

[cyan citrus]

You can send it here, @azure skiff.

[azure skiff]

Ok

[dusty heath]

This solution is kinda helping but its a bit problem that its gonna take a lot space to record all tdm and classic you play

[ancient jungle]

My account has been banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ancient jungle.

[burnt depot]

so why game showing Loading after complete match and time out

[neon shard]

Hello

a end help

My account has been banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @neon shard.

[cyan citrus]

I know. Could you please include the following details?

▫️ Numeric User Identification
▫️ Network
▫️ Country

[dusty heath]

Ive reported once in #930771614059077673 Already