questions

[dapper rock]

Yeah, by the time I'm loaded in, normally it's a few seconds before the plane or barrier dropping on metro

[buoyant dirge]

Hello please any Admin can help me with setting my Gameloop ?

[night cloak]

Sadly, that is true. It is your account that cannot get the code due to some restrictions. You may need to contact the customer service for more information on this.

@buoyant dirge Unfortunately, this support is mobile only. For Gameloop settings help, I recommend checking out YouTube videos.

[buoyant dirge]

@night cloak Please i have 3060 RTX and I5 10G but i don't know why my gameloop is lag

[night cloak]

@buoyant dirge Try reinstalling your Gameloop and adjust the graphics settings. Again, for better help, I recommend checking YouTube.

[buoyant dirge]

Thanks you very much i will checking @night cloak

@night cloak can you give me the right link setting to do it

[night cloak]

@buoyant dirge Unfortunately, I cannot as I’m not an emulator user. Check different videos for the perfect settings.

[buoyant dirge]

@night cloak Ok , Thanks you i will see

[thorn spade]

need help

@night cloak

[night cloak]

@thorn spade Yes?

[thorn spade]

wait

i Ar lang

my acc email a stranger Can I remove the email from my account?

[thorn spade]

you are here

?

[night cloak]

@thorn spade Unfortunately, email change is not an option yet.

[thorn spade]

ok thanks

[meager steeple]

Hello

How can i know if pubg acc unbanned ????

[polar marsh]

Please refer to the private message from @polar marsh for further information, @meager steeple.

[earnest lichen]

Seriously what is happening PUBG MOBILE?

Why are your servers always having this happen?

Literally ten seasons ago we did not have to deal with this.

345 ms. IN MY OWN SERVER. North America. Unbelievable.

[winged pewter]

Yes server have high ping problem . In beta game ping above 600 sometime in north america...

[worn steppe]

Hello my name is:メ๛ŁéïTÔ
I got a message from you that the account is in normal condition. And I can log in. I came to log in again. He told me that my account was banned. I went to the taboo log. It has completely changed from the above. I went to request the file and you tell me that I have a question that is being addressed. Now I don't know if my account has been banned. Or is this message a mistake on your part? I just want help from you. And I want to unblock my account and give me another chance. Because what happened is not in my hands. And I contacted you for several months to help me. I thank you very much if you accept my request. And I have every confidence that you will help me. Because I know that the customer service of Pubg Company is full of integrity and they do not lose their players easily. And I know that you do your best to satisfy the customer. Please help me get back into the game. to thank
ID:5252288442
My Gmail account : [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worn steppe.

[coarse pulsar]

Someone hacked my account and activated the secondary verification. I tried to contact technical support from within the game for several days and there was no response. I would like to contact the technical support employee and I have all the proof of ownership of the account. Please help

?

[cyan citrus]

For compromised accounts, please contact customer support in-game for further assistance, @coarse pulsar. A delayed response can be expected due to enormous number of requests every day. Please be advised that we only provide community support through this platform. We will not be able to help you with issues related to compromised accounts in any way.

[coarse pulsar]

Thank you

[cyan citrus]

You are welcome, @coarse pulsar.

[regal blade]

My account has been blocked, but for some reason I ask you to remove it from the 5447453182

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @regal blade.

[thick girder]

How do I check my season token

[cyan citrus]

You can check them in your inventory.

[thick girder]

Thx

[cyan citrus]

You are welcome, @thick girder.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pure cloud.

[night pond]

Hello guys,i use a apple adapter 3.5mm with my hyperx headsets for pubg.They work great in all apps except when it comes to pubg. When i play pubg my headsets keep disconnecting and reconnecting. I asked around and a guy had the same issue as me .Please do something about this,i bought brand new headsets for this game and it’s frustrating they aren’t working well.

[night cloak]

Hello. i got banned but i dint do anything illigal or cheating on the game. i was just walking and i got banned. please unban me my id is 5154366541

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[knotty pecan]

please fix these im movinn and the camers is moving automatically, ive heard others have it too. i lost my classic fights

[cyan citrus]

Hello! For how long have you been facing this issue, @knotty pecan?

[floral spindle]

The desync on NA is so bad tonight!

Please stop mutliserver matching! remove ME and Asia from matchups. Just lost connection to server in Library/Gun Game

[cyan citrus]

Feel free to provide your feedback about the game through #old, @floral spindle.

[floral spindle]

My NA ping is 12ms, in game its over 140ms

https://i.imgur.com/nhXbK5k.jpg

this is a support issue, not a feedback issue.

[cyan citrus]

The latency in the lobby can be different from when you are actually in the game, @floral spindle. This is because the game will connect you to different servers that may be regional or non-regional. This is why you may get higher in-game latency compared to the latency displayed in lobby interface.

[floral spindle]

Im mysteriously playing with one of my NA squadmates and everyone else is Middle East players, I wonder where the bad ping is coming from

[cyan citrus]

Try to play only with players that are from same region as yours, @floral spindle.

[floral spindle]

Yes thank you! now stop matching me with players not in my region. Thank you

[cyan citrus]

We are unable to do this from here, @floral spindle. As mentioned earlier, you can provide your feedback about matchmaking preferences and higher in-game latency through #old in compliance with channel's pinned instructions.

[floral spindle]

yeah you know its broken, you know they dont care. middle east players playing in NA brings money.
they dont want to play with the "alternative software" players in their own region so they bring it to NA.

and oh. the hate speech players, nothing still done to fix it. going on 9 days now

cheers. bye.

9 days, nothing done.

[errant shale]

@cyan citrus i need esports room card for pubg mobile tournament where i need to send a mail?

[earnest lichen]

I am getting sick of this.

I SHOULD NOT be having this in MY OWN SERVER.

[floral spindle]

pls provide feedback, there is nothing wrong with this, this is acceptable.

😏

lol 380ms in payload NA now. LOL
they have no idea what they're doing at this point

[earnest lichen]

No they know what they are doing. The "support team" and developers don't give a flying f.

[floral spindle]

yo wynn add me as friend

[cyan citrus]

Please refer to the following message for more information.

#questions message

[earnest lichen]

I have made numerous complaints about the serious issues with server connection, and NOTHING has been done or addressed. This is embarrassing. Absolutely embarrassing.

All the current bugs that are still in game have not been dealt with, let alone ANY effort being made

[cyan citrus]

We are not the one to fix it, @earnest lichen. This is a channel for community support. You are more than free to provide your feedback through #old. Repeating about the same issue here will not change anything. As you have already been answered, please avoid cluttering the support channel by repeating the same things.

[storm flume]

Please avoid going off-topic, @floral spindle. You may have unrelated conversations in #chat.

[mental bay]

what is the problem?

[cyan citrus]

Hello! Please mention your device, @mental bay.

[mental bay]

pc

[cyan citrus]

We only provide community support for mobile platform here, @mental bay.

[night cloak]

@cyan citrus can you help me in my account

[cyan citrus]

Please add more details about the issue you are facing, @night cloak.

[night cloak]

@cyan citrus I know I did already the process in game support. Someone link Twitter account to my PUBG account. But I'm scaring I can't wait for 30days for in-game supporters to reply . Because he deleted all my friends and and using everything that I have in my account. But now I'm scaring of maybe he use hack and ban my account😩

[cyan citrus]

As we only provide community support through this platform, we will not be able to help you with compromised accounts in any way, @night cloak. Please continue with the customer service instead.

[sleek lichen]

Hello, I want to speak with one of the officials, please 🙏🏻

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sleek lichen. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@cyan citrus can I trust that link that I received from you? Because I fill it and it's not looking official? 😋

[cyan citrus]

Which link, @night cloak?

[night cloak]

@cyan citrus it was you right

@cyan citrus someone sending me messages on Whatsapp

[dusky lake]

Xsuit spawn Island emote not working in cheer park

[cyan citrus]

No, @night cloak. It was a phishing attempt. The user has now been suspended from the server. For future reference, please do not open such links received from such users.

[night cloak]

@cyan citrus what the heck was going on here

@cyan citrus he change my fb password what the hell I do now

[dusky lake]

Try to chenge your password using email

[night cloak]

@cyan citrus help me with that now please

[cyan citrus]

You will need to change your password or contact Facebook's customer service for further assistance with this, @night cloak.

https://www.facebook.com/help.

[sleek lichen]

I'm sorry...I didn't know about Discord in PUBG This is my first time, can you help me?😂💔

[cyan citrus]

You will need to state the issue you are facing, @sleek lichen.

[simple epoch]

It happening from last night. Tell me solution, I don't receive any verification code

[cyan citrus]

The daily limit to receive the verification code seems to be over, @simple epoch. You will need to try again tomorrow. If you are unable to receive verification code and if you are unable to log into your account, please contact customer support in-game for further assistance with this.

[simple epoch]

I know, That's why I wrote its happening from last night. When will the limit be reset because its another day.

[cyan citrus]

Most probably, after 00:00 UTC, @simple epoch. If you are unable to receive any verification codes, please contact the customer service for further assistance with this.

[long vault]

(Dear Pubg Team
My Region/Country Issue Solved)

Dear Pubg Team Not Show Region/Country Option My Basic Setting please help Me

Mene Repair Be Kiya hai Account Uskey Bad be Region/Country Ka Option Besic Setting Me Show Nhe Horha Please Btaye Ka Problem Hai

[mellow orchid]

@cyan citrus sir Today i Try Again This Issue i am Changing my region but he Ask You login mobile link number or email but now i Ma not know what do

[simple epoch]

I tried but not working

Showing limit exceeded

[long vault]

Guy's please help me

[storm flume]

Please do not use languages other than English, @long vault. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[long vault]

(Dear Pubg Team
My Region/Country Issue Solved)

Dear Pubg Team Not Show Region/Country Option My Basic Setting please help Me

[cyan citrus]

The option to change your region is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @long vault.

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[long vault]

Please Solve Issue My Region Pakistan

[fast night]

How fix it

[cyan citrus]

This is not an issue, and this is not something we can help with.

[cyan citrus]

Please mention your device and country.

[fast night]

Samsung a70
Pakistan

[cyan citrus]

For how long have you been facing this issue and which login method are you using, @fast night?

[slate parcel]

Why have you never dealt with my request!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @slate parcel. Remember to read through #faq before asking questions in the support channels.

[fast night]

All logins i have been getting same for 2 days

[cyan citrus]

Please try to do a Routine Repair of the game from login menu and restart your device one time, @fast night.

[slate parcel]

I have always hoped that this game will get better and better, but you have been deliberately ignoring my problems, and I am disappointed in you

[cyan citrus]

You may need to add more details about the issue you are facing, @slate parcel.

[wet grove]

I can't reach an employee inside the game, so I have to contact you via email.

After I took the band for two weeks on 26/12/2021 due to an alliance with a cheat on purpose, why did the band become 10 years old?  Please reduce the band. I am a PUBG Mobile content creator on Tik Tok, and I am sorry that I did not make an alliance with a cheater again.

ID (51510828191)

Name (SFUيازول)

[storm flume]

Please do not use languages other than English, @wet grove. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wet grove.

[slate parcel]

I think your answer is not helpful. After more than 30 days of appealing, the official refused to deal with it! I think they hate consumers. My account is worth 700 dollars. My request is simple. No matter what your responsibilities are, please help me pass it to the relevant team and let them check my account again! I did not break the rules! I was mistakenly blocked for 365 days and the game id is 5653862687

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slate parcel.

[eager rapids]

Hello

PMCO 2022 or no?

For NA?

[night cloak]

@cyan citrus I recover my fb . But he changed the region to India at least you can do this for me to back my region in my PUBG account

[sleek lichen]

I have a Huawei device that does not support Google services, and of course you know that in this period there is a cooperation between Huawei and PUBG Mobile. I pre-booked the game in the Huawei store where I received a redemption code in advance from PUBG and Huawei with a gift I even used this code to redeem the gift and send it in my in-game account mail. An hour after redeeming the gift, my account was banned for 10 years and I am now incredibly sad

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sleek lichen.

[cyan citrus]

We will not be able to help you with. Sadly, you will need to wait for the cool-down to be over to change your region again.

[night cloak]

@cyan citrus so what's the purpose of making PUBG official servers in discord?????

Full of scammers

[cyan citrus]

We only provide community support through this platform, @night cloak. We help players with general issues, and we are not customer service. For technical support and issues related to accounts, you can contact the customer service through in-game.

[knotty pecan]

this has been happening for a month and randomly happens. liek its fixed now but it would happen later again

but what more important to me is, is there a solution to the glider glitch?

[cyan citrus]

Could you please mention your device?

[cyan citrus]

Please add more details about the issue or share a video recording.

[knotty pecan]

iphone 12 pro max

[knotty pecan]

doing it rightn ow

and i have more, and its not just me, my friends have had this too. This is most common in rooms and scrims

[storm flume]

Please do not use languages other than English, @dull dew. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[long vault]

Dear Pubg Team Not Show Region Option My Basic Setting

[night cloak]

Hi I just wanna know that what is ( violation of user agreement )

[dull dew]

I ask for help my account was banned, but I did not violate the rules of the game. what can I do ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dull dew.

[long vault]

Please help me Pubg Team Not Show Region Option My Basic Setting

[celest shadow]

https://www.pubgmobile.com/terms.html

[celest shadow]

Please provide us with a screenshot of your basic settings.

[main breach]

Region change problem

Help plz.

Have a solution?

[celest shadow]

Please contact the in-game customer service for further assistance regarding this.

You may also submit a report regarding the issue in #old.

[cedar elbow]

my rank didn’t increased pls help im pushing conqueror
my id 5457076245
device iphone 11

[night cloak]

[cyan citrus]

Please try to do a Routine Repair of the game through the login menu, reset your device settings one time and reinstall the game through your device settings. To reset your device settings, go to your device Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. You can reinstall the game through your device Settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Reinstall App. Restart your device one time and see if it will make any difference.

[floral spindle]

damn that sucks. prob only refreshes once every so often.. but i dont know

[cyan citrus]

You can report this issue through #old in compliance with channel's pinned instructions.

[night cloak]

Maybe his network issue@cyan citrus

[nova hearth]

How to download runic power Map please help mee

[cyan citrus]

Runic Power game mode is only available on Tuesday, Wednesday and Saturday, @nova hearth.

[cyan citrus]

It is also possible.

[nova hearth]

We can play it in room
In order to play in room we need to download it

[cyan citrus]

You can try to download the available map resources or wait until the game mode is available again, @nova hearth.

[nova hearth]

I have downloaded every resource pack

[cyan citrus]

Then you may need to wait until the game mode is available again to download it, @nova hearth.

[nova hearth]

Ok thanks

[cyan citrus]

You are welcome, @nova hearth.

[cyan citrus]

Please contact customer support in-game for further assistance with this, @cedar elbow.

[shadow merlin]

hello , anyone know servers IP addresses for Europe ?

[cyan citrus]

No, @shadow merlin. We do not have such data.

[shadow merlin]

i have ms spikes and when i host rooms over wifi , screen is stuck but game is still going on , i only gets final results when game has ended

so i figured ISP re rout to IP address

[cyan citrus]

Most likely an issue with your internet connection, @shadow merlin. Could you please mention your device?

[shadow merlin]

Red magic 6s pro ghost , router is ASUS AXU 88

btw , when i host rooms over cellular data - no issue

[cyan citrus]

Got it! Thank you, @shadow merlin. Please try to do a Routine Repair of the game through the login or reinstall the game completely one time through Google Play. Also, reset your device network settings one time through your device settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth. Restart your device one time and see if it will make any difference.

[shadow merlin]

@cyan citrus thank you for trying to help me .
before Red magic 6s pro , i had asus rog 3 which i still use to host , also i host from samsung note 21 , all devices - same issue.
im stuck in the spawning island and only see the end of game ranking when it ends.

[topaz oriole]

Who gets the pmco invite to the talent championship? Which teams were awarded @cyan citrus

[cyan citrus]

In that case, you can report the issue through #old in compliance with channel's pinned instructions.

[night cloak]

My account was confiscated one day but I opened it now after today it tells me 60 days
And no picture of account ban or zeroing in dots, everything is the same, every login shows me a different item, over 10 years, 1 day, 60 days deposited and I didn't open it
Far from the day I found a flaw in blocking logs it told me it was 10 but it was written in the item that it will unlock after 60 days

Phoen: redmi note 10s
id: 5256455827

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[topaz oriole]

@cyan citrus

[onyx cairn]

Only the top ranks will be invited.

[flat marlin]

My account has been banned mistakenly
Hello
Dear Sir / Madam
My name is khaled... and my PUBG Mobile account name is Hitman1DZ and m'y ID:5588867620
I request to manually reconsider the action has been taken on my PUBG M. Account (10 years band) the automated respond is not helping at my case I'm claiming that I got band for no reason I did not violate the rules of the game I have been playing this game since the beginning of the game release and I have never violate any single rule I request to remove the ban from my account please.

My account has been banned mistakenly

listed and please The company has to review the upload of the band files from my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @flat marlin.

[topaz oriole]

Our ranking in Europe is 3.

[onyx cairn]

Regional or seasonal ranking?
If it's the regional ranking the team captain should have got an in-game mail with all the details to follow.

[topaz oriole]

We are the first in the area

[sleek tusk]

Should get this guy outta here. Deleted the first message telling me he was giving me 40k uc and and upgradable.

<@&481161015728406538>

[slate bobcat]

My account has been banned mistakenly
Hello
Dear Sir / Madam
My name is noura and my PUBG Mobile account name is Nawara and m'y ID:5206088190
I request to manually reconsider the action has been taken on my PUBG M. Account (10 years band) the automated respond is not helping at my case I'm claiming that I got band for no reason I did not violate the rules of the game I have been playing this game since the beginning of the game release and I have never violate any single rule I request to remove the ban from my account please.

My account has been banned mistakenly

listed and please The company has to review the upload of the band files from my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slate bobcat.

[junior birch]

Please use #discord for such related inquiries.

[pseudo latch]

User ID: 5243075410
Phone Model: Mi Note 10 Lite
Explanation: My account connected to my e-mail account was banned until 2032/01/04 00:57:07 because it did not comply with the rules. I did not use any cheats. I will wait for the solution with respect. Thank you...
Screenshot / Video :

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pseudo latch.

[topaz oriole]

The first 2 teams are not from our region @onyx cairn

[dense onyx]

ممكن سبب المشكلة

[storm flume]

Please do not use languages other than English, @dense onyx. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[dense onyx]

Can i know what's the problem is?!

[cyan citrus]

Could you please share a screenshot in English, @dense onyx?

[dense onyx]

unknown error, please restart device and try again

[cyan citrus]

Please mention your device and country, @dense onyx.

[dense onyx]

Redmi Note 8 turkey

[cyan citrus]

Please try to do a Routine Repair of the game through login menu and reset your device network settings one time through device settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth. Restart your device one time and see if it will make any difference. If the issue still persist, try to do a clean reinstall of the game through Google Play, @dense onyx.

[atomic pewter]

Hey PUBG Mobile support team, my account has been hacked and I do not know about it. Some used my PUbG account and play with it. I get my account and link again but I find my account blocked. Please un banned my account I hope to refund me as soon as . I need my account and I can't spend my day without playing, and I hope you pay attention to my account. Ask and wait for your response eagerly

ID : (5383537410)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @atomic pewter.

[night cloak]

@onyx cairn Hi , i played all talent finals yesterday finished 11 overall. And i would like to inform you that some teams got 30+ kills as they were gifting each other kills.( even one guy has the same nickname on his alt account just like on his main) idk if you’re capable of banning such teams

[onyx cairn]

If you were happen to get their IDs you can report them directly in-game.
Alternatively you can provide me their team names and regions to sort them out.

[muted mural]

Middle east

乙S丨MURشAD

[shy aspen]

I want to change my region
Any one help me?

[cyan citrus]

What is the issue you are facing when trying to change your region, @shy aspen?

[uneven quiver]

Pubgm Ban Daily

[shy aspen]

@cyan citrus yes

[uneven quiver]

dear sir,
my account got one day ban, however, each day @12am the ban is renewable automatic for another day, this case is for 3 days till now without any explanation for this situation.
id : 5222131995

[polar marsh]

Please refer to the private message from @polar marsh for further information, @uneven quiver.

[surreal lynx]

Is season shop permanent?

[cyan citrus]

Are you asking about Local Shop, @surreal lynx?

[surreal lynx]

This one

[cyan citrus]

Oh. Got it! Sadly, I don't have information whether it will be permanent or not, @surreal lynx.

[steady sable]

Helo

[cyan citrus]

Hello! How can we help you, @steady sable?

[surreal lynx]

Ok np 👍

[steady sable]

My phone supports 60 frames, but in the game it shows me only 40 frames

[cyan citrus]

What is your device, @steady sable?

[steady sable]

Redmi not 9s

[cyan citrus]

Which method are you using to calculate FPS, @steady sable?

[steady sable]

I came with an application phone called Jim Turbo. It also shows me the number of frames in game The options for frames are few

[runic raft]

Aslam o Alaikum

[steady sable]

O alekm alslam

[runic raft]

Can anyone please guide me how to set graphics settings in pubg mobile

I want to play on ultra HD

[steady sable]

Yor phon don support

[cyan citrus]

Is that always like that or you started facing the issue recently?

[runic raft]

It says coming soon

I always wanted the settings on which tournaments are streamed live

[steady sable]

Always

[opaque perch]

Sir I want to change region

Plz help me

I contact with customers service all no one helping me

[steady sable]

@opaque perch سامي

[opaque perch]

Plz I'm a creator and my game not running perfectly because of my region

So helpe plz

[cyan citrus]

Most probably an issue with the FPS counter or the game has not yet been optimized for your device, @steady sable. If it is possible for you, you can try to Factory Reset your device one time through your device settings > System > Advanced > Reset Options > Erase All Data (factory reset). Be advised that this option will erase all your device and set the device to its defaults. It is recommended to make a backup before that. If the issue is still persistent, you may report it through #old in compliance with channel's pinned instructions.

[cyan citrus]

You have already been answered for the same issue. This is not something we can help with. Please avoid repeating the same questions.

[steady sable]

@cyan citrusI did that but it didn't solve the problem

[cyan citrus]

Then you may need to report the issue through #old in compliance with channel's pinned instructions, @steady sable.

[steady sable]

@cyan citrus plz help me i have problem when i play

[spice zinc]

Hello dear i have an unfair banned on my account .. Can any one help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spice zinc.

[night cloak]

I want to change my region

But code not come in my number

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance with this, @night cloak.

[late pecan]

MY PUBG ACCOUNT BANNED HOW OPEN? PLEASE HELP

[polar marsh]

Please refer to the private message from @polar marsh for further information, @late pecan.

[crisp belfry]

Hey what’s ups, I got banned with out reason , I was playing in first time and I got ban for 15 mnt after one week another ban for 7 days idk why I got it bcs i don’t have any cheat , anyway i have screenshots about pubgm told me that my acc is normal but I can’t log in

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crisp belfry.

[night cloak]

Team “Hi jack”
Top 7 Europe
And team “Solo Esports”
Top 20 Europe

[molten sparrow]

how long does it take to not play pubgm to get a free ID card?

[topaz oriole]

Yes, they were giving each other kill points yesterday.

@onyx cairn

They died on purpose in the first 3 games and died to another team in the last game to go undetected.

If you can see their old nicknames when you look at the logs of that team, you will see that their old names are solo.

[onyx cairn]

Edited, modified or otherwise changed screenshots are not a valid document for reports.

[topaz oriole]

We can't prove it with any screenshots or video anyway because they got their nickname from the other teams that made it to the finals.

But if you have the authority to look at the logs, you will see that all of those players have solo tags in their old names.

I mean, team names are solo, but the names of the players are taken from the players in the final, don't you mind?

[craggy spindle]

I need a help

[inland gale]

why does it say u need 4200 for conqueror ? <@&481161015728406538>

[night cloak]

@inland gale Because you need 4200 as the minimum number of points for conqueror.

[inland gale]

i still dont get it

so can u get conqueror with 4200?

[visual lichen]

Yes if your top 500

[night cloak]

You need at least 4200 and be top 500 to be conqueror.

[inland gale]

in the world?

[night cloak]

Server.

[inland gale]

okay thanks

when does ranks resst

reset

[night cloak]

At the end of the season. You can check the date on the season section.

[opaque perch]

Useless community

Very disappointed

[night cloak]

If you are trying to change your country to Pakistan and not getting a code, it is not possible for your account. Please try again after a few weeks.

[opaque perch]

Why not possible

Any reason for that

[night cloak]

Your account was blacklisted from changing it for unknown reason.

[opaque perch]

What do you mean unknown reason

I did nothing wrong

[night cloak]

A reason we don’t know. Only the customer service knows.

[opaque perch]

Customer service are bots

They are not helping

[night cloak]

If they can’t/don’t help, nobody else can, sadly.

[opaque perch]

Then close this dicord if you can't help customers

Useless game useless community

I wish some good game comes this year and everyone stop playing pubg

[mental bay]

what is this

[opaque perch]

Then you will realize

[mental bay]

i still playing this game

[night cloak]

@mental bay Restart the game to see if it gets fixed. Likely a server issue.

@opaque perch This channel is for community members to help each other answer general queries.

[opaque perch]

Change my region

[night cloak]

Hello, my facebook account was locked and hacked even It's mine for proofs the security code were put by me and It's on my phone, even all info of password..etc with me

I want to unlink it from my pubg account but the facebook account is locked which means I cannot unlink it and who hacked my facebook looking to take my pubg account and on my pubg account I have a gmail which I can login to it and it has very good security but what I need is unlink my facebook so I can put another one with hard security, please.

[daring kayak]

@night cloakPeace be upon you, I changed my server in PUBG by mistake and I want to return to the server of Europe

[daring parcel]

I am from Pakistan and I am unable to change my region to Pakistan

[magic anchor]

hello help please restore access to your account

[pale kite]

you have to wait until cooldown is over.

[magic anchor]

Id 5635303634

[daring parcel]

I am from Pakistan and I am unable to change my region to Pakistan

[magic anchor]

I do not remember what it is attached to if you tell what it is attached to, I will restore it myself

[daring kayak]

@pale kite I changed it by mistake

[quartz harbor]

Sir I change my region but not change

[daring kayak]

Is there no way to get it back?

[pale kite]

unfortunately there's no other way.

[daring parcel]

@pale kite I am from Pakistan and I am unable to change my region to Pakistan

[celest shadow]

If you would like to recover your social media account, please contact Facebook's customer support for further assistance.

▫️ https://www.facebook.com/help

[daring kayak]

My dear friend, although I talk about banned accounts and install any cheating action@celest shadow

[daring parcel]

I am from Pakistan and I am unable to change my region to Pakistan. In others Their system is detecting the region

@celest shadow I am from Pakistan and I am unable to change my region to Pakistan. In others Their system is detecting the region

[celest shadow]

You must wait for the cooldown before you can switch to another server.

[celest shadow]

Can you please elaborate on your issue?

[left prism]

Hello I don’t understand why my ping is so high even tho I have stable connection (20ms)

[daring parcel]

@celest shadow yes

[left prism]

It keep going to 400ms 600ms

I can’t play correctly

[safe patio]

Hello

[celest shadow]

For account-related issues, please contact the in-game customer service. Refer to subpoint 5.4 in #faq for further information.

[left prism]

And my game was gray

[celest shadow]

Please elaborate on your issue.

[safe patio]

I got banned for 10 years unfairly

[polar marsh]

Please refer to the private message from @polar marsh for further information, @safe patio.

[celest shadow]

Please elaborate on your issue.

[daring parcel]

@celest shadow in game they are not listening to our problem

[left prism]

My game is gray

[celest shadow]

When did you start experiencing this?

[left prism]

Since 2 days

Also i have an iphone 8 idk it’s not a bad phone

Look my ms 40/20

And still it’s teleporting me

I have so many many issues with the game I don’t even know which one to report???

Mic bug also when i wanna change the phone luminosity I can’t hear my teammate i have to leave the game and come back

[celest shadow]

Can you please submit a report on both the issues in #old? Please include the video recording as well.

[daring kayak]

My account was banned and I did not commit any violation of the user agreement. Please look into the status of my account, as I spend a lot on it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @daring kayak.

[left prism]

Ive done that before for the emoji thing last season and yet nothing

[celest shadow]

If you can report the issues you are currently facing (grey graphics and ping), it would be helpful.

[night cloak]

No one can unlink it for me?

[celest shadow]

You can contact the in-game customer service if you want the compromised social media account to be unlinked from your PUBG MOBILE account. Refer to subpoint 5.4 in #faq for further information.

[left prism]

@celest shadow

Is that u?

[celest shadow]

This is not me. They are impersonating moderators from this server in an attempt to steal players' accounts. If you receive such messages, please block the user and report them to us.

They have been permanently suspended from the server earlier.

[left prism]

Man that’s how the accounts are getting hacked 24/7

[near prism]

Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.
ID:5770878979
Email: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @near prism.

[fresh rain]

My account was banned and I did not commit any violation of the user agreement. Please look into the status of my account, as I spend a lot on it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fresh rain.

[obtuse flume]

Hello

TEAM BATTLEGROUNDS MOBILE INDIA

My Bgmi Account Was Banned Without Any Reason And I Am Sure I Have Followed Your Rules Of Conduct. I Have Been A Consistent Bgmi Player And This Account Means A Lot To Me So Kindly Again Review My Account Its A Request, Please Back My Account As Soon As Possible

My Character Id: 5591483845

My Account Name:- 『尺aawan』

THANK YOU

[polar marsh]

Please refer to the private message from @polar marsh for further information, @obtuse flume.

[night cloak]

I logged to m account on my gmail before a few mins, I logged out and on my tablet it says on gmail Linked but on my pc It doesn't send to gmail a code to login, why?

[static coral]

when is pmco registration?

[night cloak]

Any moderator help me please @celest shadow

[ornate rose]

@celest shadow my account has been hacked and it's going to be nearly 7 to 8 months.... Hacker unlike all my credentials and added his email, phone number. He also removed my phone from the system. Really tired to mail the customer service. Because they are not helping. Send them couple of evidence for my ownership but they don't respond. Please help me.

[wide epoch]

Hi there i need help @celest shadow @static sleet @mortal apex

[celest shadow]

We encourage you to follow the official PUBG MOBILE esports social media channels to stay updated on this aspect of the game.

- https://facebook.com/pubgmesportsofficial
- https://twitter.com/esportspubgm
- https://instagram.com/esportspubgmobile
- https://youtube.com/pubgmobileesports
- https://twitch.tv/pubgmobileesports
- https://trovo.live/pubgmobileesports
🌐 - https://pubgmobile.com/esports

[ornate rose]

Account name: Ö¤Âpollo
Account id: 5269063899

Please help

[wide epoch]

My account got scammed and now scammer using hacks on my account , can you please ban my account i got hack proof .

[night cloak]

@celest shadow Help me please

I logged to my account before some mins, I logged out and I am not getting any message of code when I login by my email @celest shadow

@static sleet

Help me please help me I don't know what to do

My account is not sending a code to my email to login, but everyday I get a code but now I didn't help me please

[static sleet]

Please contact the customer service in-game for further assistance with this, @night cloak.

[night cloak]

They are just robotds

Not real men

[night cloak]

Nothing is working, please help me

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @strange trench. We may otherwise have to mute you.

[wide epoch]

Please reply mate .

[celest shadow]

Log in using your tablet instead.

[night cloak]

I will try

[wide epoch]

@celest shadow i sent proofs in your PM .

[celest shadow]

Only the in-game customer service can assist players with account-related issues. As the moderation team of this Discord server is not affiliated with the customer service, we cannot help you with this in any way. Thank you for your understanding.

[night cloak]

I logged on my tablet and send a code but It didn't went right

[celest shadow]

Did you click "Obtain"?

[wide epoch]

@celest shadow check pm please

[ornate rose]

But they are not helping.....

[night cloak]

Yes

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @wide epoch. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

But the code didn't get sent to me

[celest shadow]

Please refer to the message sent by @storm flume above.

[wide epoch]

Thanks

[night cloak]

@celest shadow I sent you a private message, what should I do

I logged to my account before some mins now It's not letting me, why.

Even before I logout It says Linked on email when I used to login on tablet before some mins

[celest shadow]

Unfortunately, there is nothing we can do to help.

You should try logging in using your password instead of the verification code, @night cloak.

[night cloak]

I do not have the password because always I login via my code

and when I tried to do forget password, no code gets sent to me

[ornate rose]

Is there any email beside the in-game help?

[celest shadow]

You can try requesting the verification code after 24 hours. There may be a daily limit.

[night cloak]

@celest shadow Always It says we have detected suspicious activity, Please use the verification code to login. If you have forgotten your password, please reset it. If you have difficulty resetting your password, please contact the CUSTOMER SERVICE team.

[celest shadow]

If you have a general inquiry, you can send an e-mail to [e-mail]. However, they do not assist with in-game account issues.

[full bramble]

Hi My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things . Please take the problem as soon as possible
id.. 5584703384

[polar marsh]

Please refer to the private message from @polar marsh for further information, @full bramble.

[ornate rose]

I understand your limitation... Thanks for your help though....

[night cloak]

Like that I whitelisted the email which send me the obtain code right?

[celest shadow]

That is the customer service's e-mail address, but it is not the e-mail address that sends you the verification codes. Please try again after 24 hours has passed.

[night cloak]

Give me the email address of the pubg sends verification code

[e-mail]

This is it right

[celest shadow]

Yes.

[night cloak]

Alright

[night cloak]

😍

[night cloak]

Actually a hundred percent I am logging to my account tomorrow right? because my email is already linked to pubg and I always login to it

[tawny bough]

@celest shadow Hello, my account has been closed from the company, and I'm not a hacker, and I have videos that show that I didn't use any hacker, help.❤️

[final basalt]

I need to unlink the third link from my account because I don't have it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawny bough.

[final basalt]

i have a link to Twitter and Facebook

[celest shadow]

Only if you receive the verification code.

[celest shadow]

Are you referring to your linked e-mail address or phone number?

[night cloak]

I have proofs that I always receive a pubg mobile verification cod

[regal kindle]

@polar marsh my account K๛كيرو Hello my name is the game has been banned without warning and without cause and l have not violated the terms and conditions of the game and I hope that my account will be returned and removed 5926096860 from it this is my account ID

[polar marsh]

Please refer to the private message from @polar marsh for further information, @regal kindle.

[final basalt]

Want my phone number?

[night cloak]

Look into your private

[celest shadow]

Unlinking your e-mail address or phone number is not a feature yet.

[final basalt]

i sent you my phone number linked to Twitter and Facebook in private

@celest shadow

[hybrid heath]

When new update will come 1.8

[rancid dragon]

@celest shadow

[rancid dragon]

i got scamed

[celest shadow]

Please refer to my previous message.

[storm flume]

We currently do not have a specific release date for the upcoming update, @hybrid heath. Once we do, we will publish further information in #news.

[celest shadow]

This is a scammer. Please do not give out your credentials to anyone or click on suspicious/unknown links. Your account's safety is your own responsibility, so be careful.

[rancid dragon]

my account is safe sadly lost my facebook please remove this type of moderator they are harming community

[night cloak]

if i played with hack and i get week or 10 years ban will i get a device ban ???

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[celest shadow]

The scammer is impersonating a moderator, our moderators will never send you such messages and certainly will never ask you for your account credentials.

[night cloak]

I've got another person gave me a link his name is @cyan citrus

But this is a real moderator, But that guy He's a fake which is impersonating himself as a moderator.

They use mod names and same pictures to take your account

[orchid bobcat]

Hello

When are premium crates gonna be back

[obtuse quail]

Why i got alot of audio error in TDM!!
Guys without sound!

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @obtuse quail. You can also submit a report in #old in compliance with the channel's pinned instructions.

[obtuse quail]

I report bugs for 2 weeks ago and still waiting!

[visual folio]

Good evening, dear admin, I was blocked for something incomprehensible, I don't play with cheats, I don't play with cheaters, I don't use third-party software, for which I was blocked, and is it possible to get out of the block in the near future, since the game is mine Hobby.thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @visual folio.

[long vault]

Hello Pubg My Region Pakistan Not Show Region Option My Basic Setting please help me

My Region Hungary Why

[white glade]

Hello . 07.01.22 at 22:59 UTC+5 I bought prime plus subscription. But after my payment was successfully processed , there was no Subscription in my account. Account ID : 5290077110 NOTE - Already waited for 70 hours and not received it . SUPPORT ISN’T ANSWERING via email and via in-game support chat

[night cloak]

Dear Support! I would like to ask a Support Sir or Madam who can help me in private chatroom. My facebook has been hacked and my Pubg Mobile account was attached to that profile. Someone stolen my facebook and my Pubg mobile account. I got the connection with the facebook. I all of the proofs to identify my as the rightful owner of the pubg account. Please answer me as soon as possible

[night cloak]

I would like to send the proofs and have a conversation about my issue

[fossil frost]

Any official?

[crystal wharf]

Okay

[fossil frost]

Is this true ?

Can anyone help

Tis is of whoch reason

[night cloak]

<@&481161015728406538>

@night cloak Please contact the customer service.

@white glade Take a screenshot of the purchase/subscription receipt sent to your email by Google/Apple, take another screenshot of the prime plus section in-game and send these two screenshots to the customer service in-game.

[onyx cairn]

We made some changes within the PUBG MOBILE ESPORTS eco-system, that's why I recommend you to watch the PMGC Grand Finals from January 21-23 to not miss out our important announcements.

[night cloak]

@long vault When was the change country option available to you the last time?

[tardy bay]

Hi, Idk what to do about a vibration issue on the game
It starts in the login screen :/
I turned off the vibration on the settings [phone/game]

I can't play with that.
Help

[night cloak]

@orchid bobcat It will come back after the custom crate.

@tardy bay What’s your device?

[tardy bay]

Huawei Y9 Prime 2019

Its only on Pubgm
I dont have the same problem in others( Like new state, or codm)

[night cloak]

It randomly starts?

[tardy bay]

According to the sound

or when I press a button

In login screen, lobby, match

i unnistaled, use the repair option

and it doesn't stop

[marble remnant]

Hi pubg mobile you have blocked my account without any reason kindly please unblock my account ASAP My pubg mobile I'd 5312042043

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marble remnant.

[drowsy pike]

How to get PUBG PARTNER mythic title

How to contact pubg team

[night cloak]

@tardy bay It maybe is a bug. Could you report it in #old? Make sure to include your device and charID.

@drowsy pike Unfortunately, the title is gifted to only content creators who contributed to the game for a long time.

[tardy bay]

Even if I reinstalled the game?

:( well

give me a sec

[night cloak]

Right.

And something unheard of. Maybe a device specific bug.

[white glade]

No-one answers me via in-game support chat

[night cloak]

@white glade Did you provide the two screenshots?

[white glade]

Yes

[night cloak]

It may take some time the support to get back to you. Be assured, you will get either a refund or the Prime Plus activated.

[crimson ruin]

I need an assistant plz

[night cloak]

@crimson ruin Aloha! How can I help you?

[crimson ruin]

My account got banned for 10 years
I've been playing since season 12 and haven't played any hacks or files😩

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crimson ruin.

[brave anchor]

I want to untie my account email.

[timber dune]

Someone hacked my account and added his phone number. I want to remove the link of the intruder before he bans my account. I own the email and the Twitter link, and I can't access them because of the hacker @night cloak

[night cloak]

@timber dune Please contact the customer service.

@brave anchor Unfortunately, email unlinking is not an option yet.

[graceful moth]

bugs of the game

Help

[west siren]

@night cloak i have baned in no chaet

[polar marsh]

Please refer to the private message from @polar marsh for further information, @west siren.

[night cloak]

@graceful moth This is a visual glitch. Whenever this happens make sure to restart your game immediately.

[buoyant dirge]

@night cloak hello

[night cloak]

Oh hello there

[timber dune]

@night cloak They do not answer at all. I want to recover my account before it gets banned by the hacker. I have all the proofs that prove my ownership of the account, shipping bills and everything.

[night cloak]

@timber dune They will request for some information. Once you give them the information, they will take a few days to a few weeks to recover the account.

[buoyant dirge]

@night cloak thank you for your advice yesterday , but May i ask you something please

[night cloak]

Sure!

[buoyant dirge]

@night cloak i have an account from Season 7 , and i can't log in there , i know when account got Pannd , all resulted and rank's season (* Zeroed )

And put on account like (Logo Panned ) but my account it's nothing show that

Just when i log in with my Facebook account they said you got 10 Years

[graceful moth]

I restarted the game twice , nothing new happened

[night cloak]

@graceful moth Do you face this issue often? Can you reproduce it?

@buoyant dirge If it is banned, you cannot access the account sorry. You will need to use a different account to play.

[graceful moth]

I met with such a problem for the second time , there was still the date 07.01.2021 , when boarding the plane , it flew out of the game three times

[buoyant dirge]

Thank you For unblocked me , 🙂
i don't do anything to get that , Maybe by mistake

@night cloak i don't think so it's that problem maybe the Robort do it for me by mistake

[graceful moth]

will some force be applied to this? or will it always be like this ? asking players to restart the game ?

[buoyant dirge]

@night cloak May i send screenshot here please ?

[night cloak]

The ban is not mistake.

You can share screenshots.

[night cloak]

This was a worldwide iOS issue and was fixed within an hour.

[night cloak]

Not if you cannot reproduce it and show video.

[night cloak]

Old account bans doesn’t guarantee to show ban status publicly.

[graceful moth]

Thx

[graceful moth]

Alas , I only made a video when I got stuck , when I came in I didn 't make a video

[buoyant dirge]

Understand , but how can i contact with customer servicers May them do it by mistake because it's not show my resulted is Like H*xccer

[night cloak]

Plus you need to reproduce it. If the bug cannot be reproduced, it cannot be fixed.

@buoyant dirge File claim is the only way.

Please avoid asking any more questions about account bans.

[graceful moth]

thank you for the work done , bye ✌🏻

[buoyant dirge]

@night cloak ok thank you really for this info , i will log in and see what's happen , ♥

[night cloak]

Good luck!

[light mortar]

@night cloak is it true that there will be no pmco in 2022?

?

[round spear]

Around an hour ago this started happening in TDM only, it keeps on disconnecting me. but in classic it doesn't happen and my ping stays 20ms the whole match

[pallid briar]

For announcements related to PMCO and other esports events, keep an eye on the official PUBG MOBILE Esports social media pages.

[night cloak]

Also watch the PMGC Grand Finals from January 21-23 to learn about the next PMCO.

[light mortar]

I found it on Twitter thats why i asked

[light mortar]

Ok

[weak lichen]

Id didn't swaer or anything

I just said sry

[night cloak]

@round spear Are you still facing the issue?

@weak lichen Please contact the customer service.

[weak lichen]

Ok

Thanks

[round spear]

Yes even after doing repair

[sharp zinc]

؟؟

I want to contact the pubg team

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sharp zinc.

[night cloak]

How can I change a gmail is linked to pubg account, because my friend gave me account and the email with him I want to change the gmail on pubg

I can do that or no

@celest shadow

[hollow onyx]

Hello, my personal account has been stolen and I need help to recover it. The account has cost me the equivalent of 30 thousand dollars and I have all the proofs of ownership of the account and all that support is required is ready to pay 500 dollars for the help

[feral forge]

No. Please be advised that sharing or gifting account is against the terms of service of PUBG MOBILE, hence, we are unable to assist you in this regard. You should create your own PUBG MOBILE account to play the game instead.

[storm flume]

Please contact the customer service for further assistance, @hollow onyx. Refer to subpoint 5.4 in #faq for further information.

[hollow onyx]

I can't, they don't help me .

[brittle hound]

So no more pmco?….

[feral forge]

Please know that we are unable to assist players with account related issues here on Discord, only the in-game customer service can assist you with such issues. If you have already contacted them and provided the necessary information requested by them, please be patient for a response from them.

[round spear]

@feral forge any suggestions about the issu that I'm facing? The other moderator didn't help.

[solemn merlin]

I want to contact PUBG team

Help me

[pallid briar]

For announcements related to PMCO and other esports events, keep an eye on the official PUBG MOBILE Esports social media pages. Also, you may watch the upcoming PMGC Global finals from January 21-23.

[celest shadow]

You can contact the in-game customer service. Refer to subpoint 5.4 in #faq for further information.

[solemn merlin]

Can you just tell me why I can't access metro Royale but other people can

[celest shadow]

You may reach out to the in-game customer service for further assistance in this regard, @solemn merlin.

[frosty path]

Asalam o alailkum. I need help. I link email a while ago and my gmail got disabled and i have no access to that email. I am trying to link my number but it says login with email and try again.

[keen jackal]

I want to change my region. But its showing failed. Please help me

I can send you video what is happening.

[frigid yew]

After how many matches can I start to quit spawn Island again?

[magic hemlock]

Hey, when I was playing pubg, I got started again, but I got authorization denied, who knows about that, can someone help me please?

[desert path]

I want to contact the pubg team

[nocturne crane]

Is this looking fun?

Where can I get pic with snowman for my story

[night cloak]

On the map Is marked yellow?

Hey PUBG Support Team My Account Has In PUBG for error (5238565693) Been Banned and I need your help to fix it user any type of Hacking or tried it Rev

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[versed plank]

Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.

ID: 5315897112

[polar marsh]

Please refer to the private message from @polar marsh for further information, @versed plank.

[nocturne crane]

@night cloak#I try again 8477

[desert path]

My ID 5314916149
I don't know what's wrong
Don't play only one or to match
And don't use any tools in my account please check my account and unlock it
My Emil to contact:- [e-mail]

[night cloak]

Try filing a in game customer support request

[final basalt]

I mean, it has a solution, that the third link is broken or not

[storm fox]

My game keeps doing this and i restarted my phone 3 times and it keeps doing the same thing im on a iphone 7

[pallid briar]

Try clearing your game data once or reinstalling completely.

[storm fox]

So delete the game?

And reinstall

[pallid briar]

Yes.

[cyan citrus]

Are you using an iOS device?

[desert path]

I have ban I can't open my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @desert path.

[latent light]

Why in the Poco x3 Pro does not let activate the 90fps?

[thin bison]

When does the new season begin

[fair quarry]

Mmm when metro royale returns?

[thin bison]

When is that

[final basalt]

@celest shadow

[feral forge]

After the current season ends, you may refer to the screenshot below:

[polar marsh]

Please refer to the private message from @polar marsh for further information, @north atlas.

[floral spindle]

Day 10 since first report, Nothing Done.
Players still playing, usernames still filled with Hatespeech.

slow clap
This is the easiest ban ever, and Customer Support is busy making sure cheaters who pay money arent inconvienced.

[feral forge]

You may contact the in-game customer service for further assistance in this regard, @floral spindle.

[floral spindle]

LOL, I did, they dont see a problem. They keep asking for proof. I send them the screeenshot, they ask for proof.
I have to ask or I would be furious.
That's not ludicrous this is that I have to fight for hatespeech to be removed.

[feral forge]

You have been informed earlier that unlinking e-mail address or phone number is not a feature yet, we are unable to assist you any further in this regard.

[floral spindle]

It's been 10 Days since the first in-game report, It's been a week since First customer service ticket, and I report them in game daily through profile.
NOTHING HAS BEEN DONE!

This is useless, once again proving Customer Service, Devs, and Community Teams dont see a problem with blatant racism and hatespeech.

You're a joke.

[tight lava]

What happen to metro royale

[celest shadow]

Please provide us the numeric user identification of the accounts you have reported through the in-game customer service.

[celest shadow]

Please copy and send the numeric user identification.

[floral spindle]

0_________0

51617471336
51505132111

[celest shadow]

Thank you, it will be forwarded. We will mention you for further updates.

[floral spindle]

This should have been the FIRST response.

Not after 5 days.

[night cloak]

Help, I got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[floral spindle]

They're currently in game, if nothing is done in another 24 i'll be back, and im just going to get louder.
After this is done, I have a clan whose username is Hatespeech and each player.
Cya then.
DO SOMETHING

[thick nova]

when does the metro royale come back?

[solar wing]

@thick nova I was about to ask the same thing

[thick nova]

😆

[solar wing]

@celest shadow any idea when metro is coming back?

[fathom void]

<@&481161015728406538>

[rapid spruce]

Hy there yesterday I have changed my region from Israel to Pakistan and from that time my growing pack event is not opening it is showing on the top of screen but eventually didn’t opened How I can resolve this issue ??

[vagrant tulip]

@fathom void from where are you ?

[fathom void]

India 🇮🇳

[celest shadow]

You may keep an eye out for #news for future updates, @thick nova and @solar wing.

[celest shadow]

Please perform a routine repair from the login menu.

[vagrant tulip]

The game is banned in your region. You are not allowed to use the game by your country laws. Please use the respective version for your region.

[rapid spruce]

I have done 2 or 3 times routine repair but nothing changes

[fathom void]

Solution please😂

[autumn hazel]

Is there a new version of PUBG mobile coming out??

[vagrant tulip]

Unfortunately we are unable to provide assistance as this maybe due to the suspension of the region or the usage of a VPN.

[autumn hazel]

Will PUBG n BGMI be matched together in global??

[vagrant tulip]

No both are completely different games

[autumn hazel]

Is there a new version of PUBG mobile coming out??

[vagrant tulip]

Yes, Soon.

[autumn hazel]

Any updates on what it will be like??

[royal oyster]

Where is metro when is ur coming back

[vagrant tulip]

It will be like a new update.

[fathom void]

@vagrant tulip bro you are moderator..?🧐

[vagrant tulip]

There is no information for that right now you may keep an eye on #news.

[vagrant tulip]

No, I'm not a moderator in this server.

[floral spindle]

There is a stupid spiderman event with splooge white bombs.
More bugs.
Expected 18-21st as season ends 17th

[autumn hazel]

Will there ever be another version of PUBG mobile which will allow matchmaking between all the various versions of PUBG IP, like PUBG KR, BGMI , GAME FOR PEACE????

[floral spindle]

No, I hope not, match making global has killed peoples ping and created enough desync as it is.

[vagrant tulip]

PUBGM KR is already matched with the Global version. But making all version is not possible.

[royal oyster]

They need to just make metro royale a whole different platform the game is dope

[autumn hazel]

I think Krafton announced a new version of PUBG MOBILE which will allow players from all versions to be matched together

[celest shadow]

You may submit a report regarding this in #old and include a video recording of the issue.

[solemn knoll]

Will Metro Royale be back soon?

[unique eagle]

Hey sir I want to change my region

[vagrant tulip]

There is no information for that right now you may keep an eye on #news.

[unique eagle]

Sir I want to change my region #questions

[shy wadi]

Are finishes on weapons just cosmetic?

[celest shadow]

Yes.

[celest shadow]

You can change your country or region under Account and Safety in the Settings.

[unique eagle]

It's not work

[shy wadi]

Thanks

[hollow fog]

yo i have i question

[night cloak]

If you have recently changed your region then you have to wait a 60 day time limit to change it again

[unique eagle]

No it's about 60+ days now

[night cloak]

Then you have to wait that allotted time to change it again

[celest shadow]

Please elaborate on the issue.

[unique eagle]

Change option is on but it's doing eroor

[night cloak]

What does the error state

[unique eagle]

In Pakistan

[night cloak]

Thats what the error message says

[unique eagle]

Not giving verification code for changing

[night cloak]

Then i cant help you sorry. u will have to get the mods attention again

Sorry for the mishap

[unique eagle]

Sir can you give me pubm support link

[storm flume]

Please contact the customer service for further assistance, @unique eagle. Refer to subpoint 5.4 in #faq for further information.

[brave topaz]

Sir plz help i can change my server

I cannot get reign verification codw

[sinful ginkgo]

When is metro returning?

[chrome dust]

Patch notes for 1.8 update?

[storm flume]

Please contact the customer service for further assistance, @brave topaz. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

You may keep an eye out for #news for future updates in this regard.

[storm flume]

We currently do not have a specific release date for the upcoming update, @chrome dust. Once we do, we will publish further information in #news.

[upper igloo]

Pubg mobile ki update kab a rhai hai?

[night cloak]

676702125702512660
Promoting paid scrims in the server
#tournaments

[brisk pasture]

Hi i need help for my account has hacked

[vagrant tulip]

Are you able to login into your ingame account?

[fleet fossil]

Hello, my account has been hacked and the hacker has been banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fleet fossil.

[brisk pasture]

Yes because i linked my email

It’s @vagrant tulip

[craggy gyro]

isn't pubg banned in india

[brisk pasture]

And now I can’t unlinked everything because the hackers have my twitter account and now him was linked with the new Facebook in game

[drifting swallow]

Hi, I have a prime plus subscription. I can't get a blue or yellow banner. How will I get it?

[late ridge]

Hello I Need some help please

[vagrant tulip]

That is great that you linked the email. Right now you have two ways to secure your account:
1: If your country is supported you can link a phone number and turn on 2fa by this way the hacker will not be able to login without the code qhich gets on your phone number.

2: Contact customer support ingame by typing my account got hacked ask them to remove all the soical media links (make sure to tell them that you have the email link) provide them with the necessary proofs it's your account and they will be happy to help.

[late ridge]

@vagrant tulip

[night cloak]

Guys wich is the number maximum of friends you can have in game ??

[vagrant tulip]

You need to state an issue rather then mentioning me for no reason

[vagrant tulip]

I guess its 200 but I'm not sure.

[late ridge]

يباشا عيب الكلام ده انا مش فاهم حاجه🤡

[storm flume]

Please do not use languages other than English, @late ridge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[late ridge]

My account has been hacked

[night cloak]

What are u speaking about ..anyhow i'm also prime.. want me also :))

[warm blade]

Currently my region is UK
My country supports mobile number, but i am unable to add it, which is required for me to change my region back to my country

[night cloak]

Thanks for the info

[vagrant tulip]

Are still able to login into your ingame account?

[late ridge]

Nope

[round spear]

Thanks for not replying me guys, It helped me a lot.

[winged pewter]

@vagrant tulip mirror world lobby theme removed its mean new update come today or tomorrow?

[vagrant tulip]

In this case you need to recover one of your logins and then contact customer support ingame.

[vagrant tulip]

Maybe kepp an eye on #news

[late ridge]

I already have a linked account but when I tr y to login in it asks for second verification

[winged pewter]

Ok sir/mam thank you@vagrant tulip

[vagrant tulip]

You're welcome.

[vagrant tulip]

In this case you need to contact customer support ingame.

[late ridge]

I've already done but it didn't help me at all

@vagrant tulip

[vagrant tulip]

In this case you need to contact customer support ingame.

[late ridge]

.

[vagrant tulip]

Unfortunately if the support wasn't able to assist you we can't help you with that either.

[brisk pasture]

And what countries are there now that can Able to link phone numbers ?

[rugged panther]

what are avalanche coins for?

[dim flint]

Invite for ios PUBG beta?

[earnest lichen]

This event is still bugged for me. Won’t let me redeem the tokens.

Should I post it in #old ?

Nvm, I posted it.

[vagrant tulip]

There isn't a list for that you may just see your country if it's supported

[feral forge]

Advertising is not allowed here, also this channel is only reserved for support related to PUBG MOBILE, @errant shale.

[wintry burrow]

Help, I got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wintry burrow.

[flat loom]

My Pubg Account has banned for No reason.
I have uc ,many achievements points,and namy skins , outfit, many RP Max
Plz help me 😭💔.
Pubg I'd: 5707034132
Name: 亗シUMAIRジ亗

[polar marsh]

Please refer to the private message from @polar marsh for further information, @flat loom.

[umbral flame]

Login error in Beta ( saying cant login to old version ) current version 1.8158..

[stiff hare]

Umm it's a one time use crate and you've already used it once.

[umbral flame]

1.8.2.158

[west vapor]

Are you referring to these?

[unreal hull]

Hello, when will the mirror world mode is ending in pubg mobile ???

[west vapor]

There is no information for that right now you may keep an eye on #news for the latest PUBG MOBILE news.

[earnest lichen]

Wait seriously? You can only open it once?

[dense field]

@polar marsh hi

[stiff hare]

Yea, but there's one more in next page

[coral quartz]

Someone hacked my account and migrated my data to another version can I login from Gmail when the new update comes ?

[mellow orchid]

Hello

[thin halo]

You were replied by another moderator regarding your issue. We are unable to help you further and as have been said before, try contacting customer service for this issue. Please do not repeat this issue again.

[vernal quartz]

Hi

All right now

Hello my name is(DrīMahmoud ) My account in the game has been banned without warning and without case and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it
This is my account id( 5283888279)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vernal quartz.

[soft laurel]

when is next metro season coming out?

[cyan citrus]

No information regarding this, @soft laurel. Please keep an eye on #news for future announcements.

[coral quartz]

When is the new update?

[dry shore]

Hi
Support
My name is Ešef.I got banned in the game for 10 year for no reason.I spent a lot of money on my account.I want play again plese pubg comunuty if we help me i will so happy.And made me a day.
This is my account name was ( hesCRITICAL )
Thanks you if🙏🥺

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dry shore.

[cyan citrus]

Please keep an eye on #news for more information.

[umbral vector]

Hi

I need help, my account has been banned by mistake by random band. Please solve the problem. I spent a lot of money on this account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @umbral vector.

[dim night]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: 5323714376
Email :『711』SMILODN

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dim night.

[autumn hazel]

Any updates on the PUBG MOBILE ASIAN GAMES VERSION??

[azure dune]

I only attended one day and it showed up with me 10 years ago my account got banned my account got banned my user account got banned 5118703158

[polar marsh]

Please refer to the private message from @polar marsh for further information, @azure dune.

[ember iris]

Hello i need help with customer support

[cyan citrus]

Hello! Please state your issue, @ember iris.

[ember iris]

I can not enter my friends cheerpark. I get stuck on loading screen then get server failure message

My friends can join me but i can not.

I tried to change network. Changed router to different. Restarted game. Re install game

Nothing works

@cyan citrus

As you can see. It even says im in cheerpark but in real it's in lobby

@polar marsh

[cyan citrus]

Please mention your device and country, @ember iris.

[ember iris]

Xiaomi note 10 lite and country Germany

@cyan citrus

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[winged pewter]

My mirror world lobby theme removed today why?

?^

[smoky ermine]

<@&481161015728406538>

[night cloak]

It might be just for a time, like it's not forever.

[winged pewter]

[night cloak]

My account has been banned and I have not committed any violation. Please review my account. I am sure that I did not add any files or tamper with the system or any method of cheating. ID (5419418496) account name(مهنـوود)

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[pallid knoll]

Hello, Im playing on emulator and the only 2 maps i can play on its livik and erangel, i can t even play arena or other maps or modes ( i waited 50 mins one time and i didnt find a match ) why is that happening

Can somebody help me please

[feral forge]

If there is not enough emulator players, your match making time will get longer than usual. Unfortunately, there is nothing much that we can do to assist you in this regard, you may consider to switch to a mobile device to play the game if you wish to play in other maps and modes.

[pallid knoll]

Oh... I can t play on phone, thanks anyway. Have a nice day

[night cloak]

@celest shadow My account is still not giving me a code, It says you used the limit codes because the 24 hours haven't done yet?

[fervent sapphire]

Is Metro Royal gone again or why can’t i find it now?

[ember iris]

Can you reply

[fervent sapphire]

@cyan citrus is Metro Royal gone again or why am I not able to find it? I just played it yesterday

[cyan citrus]

My apologies, @ember iris. This seems like an issue with your internet connection. Please try to do a Routine Repair of he game, clear game cache and reset your device network settings one time. You can do it through your device settings > Connection and Sharing > Reset Wi-Fi, mobile & Bluetooth. Confirm Reset Settings and restart your device one time. Try to play again and see if it will make any difference.

[cyan citrus]

The Metro Royale is not currently available. Please keep an eye on #news for future announcements.

[ember iris]

I understand this and have tried this. I changed my network to 5g wifi, changed to mobile data. Restarted my device. I still did not able to join

[fervent sapphire]

@cyan citrus damn sorry I was not aware that it was being removed again, thank you

[ember iris]

The Internet connection is working fine. The only problem i am having is joining friends cheerpark not my own.

[cyan citrus]

Can you please try to do a clean reinstall the game one time through Google Play?

[cyan citrus]

No worries. You are welcome, and please do come back again, should you have any other concerns.

[ember iris]

I can do that aswel. If problem is still there what would you suggest?

[cyan citrus]

Then you can let me know, @ember iris.

[ember iris]

Ok i am doing this. I will be back in while.

One more thing. I can join some of friends but someone from other region i cant join

[cyan citrus]

Are you sure that your friends have not disabled these settings, @ember iris?

[ember iris]

Yes i know about this. They invite me for cheerpark in that case i should be able to join.

[cyan citrus]

Got it! Please try to do a reinstall of the game and see if it will make any difference, @ember iris.

[ember iris]

If you see my video you can see. In my character it says i am in cheerpark and my friend can see me in park bht in real i am in lobby and getting error

[ember iris]

This one

[cyan citrus]

@ember iris

[ember iris]

On it

[stuck grove]

hello , how can i unlink my email on my pubg mobile account?

@cyan citrus

[cyan citrus]

It is not possible to remove third linked email and phone numbers at the moment, @stuck grove.

[narrow sparrow]

@cyan citrus why i am not able to access shop and cretes in beta version

[signal shadow]

ID:5502171129 Even though I didn't use cheats, you banned me 3 times for playing with cheaters, your banpan system is crazy too, you block me, how can you accuse me?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @signal shadow.

[stuck grove]

is it going to be available in the upcoming updates? @cyan citrus

[cyan citrus]

No information regarding this, @stuck grove. Feel free to provide your feedback about that through #old.

[worldly juniper]

sir plez help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @worldly juniper. Remember to read through #faq before asking questions in the support channels.

[spiral bloom]

welcome My account was banned because of a player who was cheating and I didn't know that he was doing that, as proof that I had dropped more than 70 points from the evaluation and that he was not my friend, but I was invited by one of my friends who was playing with him. I hope the ban is lifted from my account for not knowing that this person was cheat

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spiral bloom.

[drowsy pike]

@worldly juniper what is your issue

[night cloak]

Cheater killing in the grass even no one could see the enemy he told me that he is using location esp hack.
And his partners also using bullet track
Name KPK Wahab.
Id: 5534564912
His kd is 8 above

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[worldly nebula]

no more pmco this season ?
if not than how will qualify underdog teams? kindly please reply

[worldly juniper]

@drowsy pike sir NX×Sm0keRGul use hacke https://www.tiktok.com/@adv.gulraizkhan/video/6966684334149389570?is_from_webapp=1&sender_device=pc&web_id7040818229066352130 video link

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @worldly juniper.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[brisk pasture]

Can i trust this person? @drowsy pike

[cyan citrus]

Regarding what, @brisk pasture?

[brisk pasture]

Can i trust him?

Because he was dm me about helping to got my account back

[cyan citrus]

No, @brisk pasture. You should not trust him. For any issues related to accounts, please contact the customer service in-game and customer service of your social media account. If you want to report such users that are sending dubious messages, you can always use #discord.

[brisk pasture]

Okay thank you

[cyan citrus]

You are welcome, @brisk pasture.

[brisk pasture]

how do i have to answer

I also put the finished date but I can't send it.

[cyan citrus]

Can you try to restart your game one time, @brisk pasture?

[uncut epoch]

I got banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @uncut epoch.

[onyx cairn]

I recommend you to watch the PMGC Grand Finals on our PUBG MOBILE ESPORTS YouTube channel from Jan 21-23 to not miss out the important announcements you all are waiting for!

[brisk pasture]

I did

[worldly nebula]

thank you so much

[onyx cairn]

You're mostly welcomed, @worldly nebula.
Do not hesitate from contacting us whenever you need any assistance.

[unique coyote]

hi guys, I have such a problem in the game, namely in the audio tab, when I want to turn down the microphone, it turns out I put the microphone volume slider to minimum, exit the settings, go back, the slider is at full volume, help

[cyan citrus]

Please mention your device, @unique coyote.

[unique coyote]

iphone xr

[cyan citrus]

Please try to do a Routine Repair of the game from login menu and see if it will make any difference, @unique coyote.

[unique coyote]

ok, I'll try right now

[unique coyote]

did not help, the problem remained

[cyan citrus]

For how long have you been facing this issue, @unique coyote?

[unique coyote]

literally last week, at first everything worked fine, all the values ​​were set, at one point, I wanted to put the microphone a little louder, it was not set, it did not work from that moment on. this is not related to headphones and so on, even when the headphones are not turned on, but just the sound from the phone, then no values ​​are set either

[cyan citrus]

Please try to do a reinstall of the game through your device settings one time, @unique coyote. You can do it through your device settings > General > iPhone Storage > Tap on PUBG MOBILE, Reinstall App.

[unique coyote]

I reinstalled the game 2 times today, there is no result

[cyan citrus]

Can you do it through your device settings one time, @unique coyote?

[unique coyote]

ok, I'll try right now

[plain shale]

How do I unblock my account, it has been hacked

[unique coyote]

you watched the video?

[low nexus]

can login account? Y/N

[short moat]

heelo

can anyone tell me when 1.18 is coming

[plain shale]

I want to unblock my account, it has been hacked - I want an answer from a real person, not from a response to me

[plain shale]

@low nexus yes but he block 10 year

[polar marsh]

Please refer to the private message from @polar marsh for further information, @plain shale.

[jade thunder]

My ID51295457821 account connected to my [e-mail] e-cake account was banned from 2032/01/02 19:11 for not following the rules. I didn't use any cheats. I am waiting for our solution with respect. Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jade thunder.

[broken gazelle]

Hey guys I give my pubg account to some1 and he make a phone link what should I do, i have the other three links but I can't login cause it needs verification code

[drowsy pike]

@static sleet @celest shadow @cyan citrus

Is mobile Number adding option available in EU version

[elder pendant]

My account got a ban because my device has been hacked
So i want you to help me to Restores my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @elder pendant.

[low nexus]

huh? block?! or Ban 10 year ?!

[west vapor]

For compromised accounts, please contact customer support in-game for further assistance, @broken gazelle. A delayed response can be expected due to enormous number of requests every day.
Please be advised that we only provide community support through this platform. We will not be able to help you with issues related to compromised accounts in any way.

[twilit breach]

what does it mean

[native flax]

who is know about metro royale??

[west vapor]

Hi @twilit breach, it seem like u downloaded PUBGM from an unofficial source.
Updating/Installing the game from unofficial sources may result in account suspension.

Maybe next time try to install the game through:
https://pubgmobile.com/
Or the official Play Store & App Store.

[west vapor]

Hi @native flax,
The Metro Royale is currently not available.

Please keep an eye on #news for future announcements.

[twilit breach]

There is no PubgM home from an official version, which is the Play Store and most of my friends have the same reason. They want to download two games from the Play Store, which is the problem I tried to talk to the game a lot, but you say that you played with hackers or files

[west vapor]

What do you mean with “there is no PUBGM Home from an official version”?

But based on the picture you sent me, you apparently downloaded pubgm from an unofficial Source, which resulted to a suspension of your account.

[drowsy pike]

@alboz @Piston @Quendi

Is mobile Number adding option available in EU version

@static sleet @celest shadow n @cyan citrus

Is mobile Number adding option available in EU version

[low mulch]

Please help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @low mulch. Remember to read through #faq before asking questions in the support channels.

[west vapor]

Hi @low mulch, please state your issue.

[west vapor]

Are you talking about the third linked email and Phone number?

[drowsy pike]

Yes

[twilit breach]

What is this injustice or glitch in the game I don't know

[drowsy pike]

Email is linked i want add mobile Number too

[west vapor]

Can you elaborate what is unclear for youV

[twilit breach]

But her home is from the App store

[low mulch]

There is someone on Facebook who shows herself as a publisher and violates the game rules, and hides the id or character name during the broadcast and uses wall and aim, and your videos appear clear and clear.

If you watch Facebook channel name solo rush, you will understand exactly what I mean PubgMobile officials should prevent it

[twilit breach]

Do you have any way for this milk to disintegrate, so it is forbidden to take 10 years for no reason?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twilit breach.

[low mulch]

@west vapor bro I have voiced my question, how can you help me about this issue?

I'm not reporting the person because she hides the character name and map information in the video, only the names of the people she killed are visible

[west vapor]

I just elaborated the reason for your accounts’ suspension.
You can file a claim with the in-game support.

[low mulch]

@west vapor How will you help my breathing, just watch the videos of that person.

[west vapor]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @low mulch

[low mulch]

Okey thanx you The person's character id and name are not visible, where can I find them?

[west vapor]

Youre welcome 🙂

If you click on the form, you can select FB and also the type of content you wanna report (Page, Group or Livestream).

[low mulch]

not accepting page name

[west vapor]

Please use only the selected part of the URL. Like in the example

[night cloak]

hi there , my twitter account got stolen then i take it back but they connect google play account at my pubg mobile account pls help

[west vapor]

You can contact the in-game customer service if you want the compromised social media account to be unlinked from your PUBG MOBILE account. Refer to subpoint 5.4 in #faq for further information.

[young halo]

please Help bro can't change Region

[drowsy pike]

@young halo login via third link email

[west vapor]

Can you elaborate on your issue?

[drowsy pike]

Try different number

[young halo]

verrification passward can't receive

[west vapor]

You should try logging in using your password instead of the verification code, @young halo

[young halo]

can't remember passward @west vapor

also try 3more number but same issue can't receive code @drowsy pike

[west vapor]

You can try requesting the verification code after 24 hours. There may be a daily limit.

[drowsy pike]

@young halo try contact in-game customer support

[young halo]

Thank u @west vapor

[left coral]

My account
Name: DÊVIL々DEATH
Numeric User Identification: 5778811192
Device: Infinix NOTE 7
Network: jazz 4g
Country: Pakistan
I will not play pubg anymore because I have UC and many other achievements in my account and you have banned my account without any reason... Please check and unblock my account i request My email [e-mail] and Tell me where is I'm using hack give me prof

[dense dock]

can pubgm run 120 fps ?

or does it lock at 90.

[west vapor]

Only the in-game customer service can assist players with account-related issues. The servers’ moderators cannot help you with this in any way. Thank you for your understanding.

[fleet minnow]

I lost my account

[west vapor]

Can you elaborate on your issue?

[fleet minnow]

My account has been hacked. I have only 2 links Facebook and Twitter bt now twitter has unlink Nd when I open my I'd from FB it take a verification code with he other NUM that is not my number I don't know how hacker add his num

[west vapor]

Apologies for the delayed answer.
You may refer to subpoint ‘2.3’ in #faq for further information.

[stoic fossil]

Hello Krafton

TEAM BATTLEGROUND MOBILE INDIA

My ID was M249 banned I don't know why my account banned. This is my request to Krafton Team please unban my only account .
Thank You

IDE :- 5329745859

IDE :- PPgaming OP

I am not hack in use game

I am not third party application used

Please Open my pubg Account

My account Ban reason please sand to proof

1. I am Not Use any cheating tools in the game;

2. I am not Using any unauthorized 3rd-party program to log into the game that results in changing the client file data;

3. I am not Any changes of client file data illegally, for example: Remove the grass or change the grass models in
   game;

4. I am not Use an unofficial game client to play the game.

5. I am not Fraudulent players in the game or promote illegal information or websites may cause players to lose their
   accounts or lose money.

6. I am not Team games with cheating teammates multiple times.

7. I am not Use any unauthorized payment channel to recharge UC.

8. I am not Team up with players in other team.

[west vapor]

Hi @stoic fossil
We do not provide support for BGMI here.
You can send your inquiry in the BGMI Discord server for further assistance.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stoic fossil.

[night cloak]

hi there , my twitter account got stolen then i take it back but they connect google play account at my pubg mobile account . btw i can only log in with gameloop . when i try yo use pubg mobile 'nothing to see here pops up. and when i use customer servise in game they asked pohotos documants but i can't upload at gameloop

i'm trying to upload my bills to game loop , cause i can't use mobile version of game . it says nothing to see here .

[west vapor]

You can contact the in-game customer service if you want the compromised social media account to be unlinked from your PUBG MOBILE account. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

pls how can i connect mobile versionn of the game with twitter . it says 'nothing to see here' !

but i can connect with gameloop , cause i downlaod twitter app to gameloop . but can not login with mobile vrsion

[rugged panther]

Yes

[west vapor]

On the left lower corner you can click on “Reward Redemption” and you can redeem the coins for items

[rugged panther]

i can’t even buy star fragments 💀

thanks tho

[night cloak]

Ping in the game is higher than stated by the router (provider), the game freezes,problems started after the update,fix it @polar marsh #questions

[west vapor]

Please try to do a Routine Repair of the game from login menu and see if it will make any difference, @night cloak

[meager pumice]

@west vapor Can u mention me pmco support?

[west vapor]

Please state your concern.

[meager pumice]

Is this true?

[onyx cairn]

No.

[onyx cairn]

I recommend you to watch the PMGC Grand Finals on our PUBG MOBILE ESPORTS YouTube channel from Jan 21-23 to not miss out the important announcements you all are waiting for!

[glad oasis]

so i'm trying to change my region but it asks me to link my phone

but the game never sends any code to any of my numbers

any help is appreciated

[meager pumice]

Oke thank you i will watch.

[topaz oriole]

Dude, we came 3rd in Europe in the talent championship, the next teams' region is different, we will get tickets for pmco, right? @onyx cairn

[soft geyser]

Hey PUBG Mobile support team, my account has been hacked and I do not know about it. Some used my PUbG account and play with it. I get my account and link again but I find my account blocked. Please un banned my account I hope to refund me as soon as . I need my account and I can't spend my day without playing, and I hope you pay attention to my account. Ask and wait for your response eagerly

ID : (5284542037)
EMIL :[e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @soft geyser.

[onyx cairn]

Team captain will be contacted via in-game mails if you match the criteria. Just be patient.

[night cloak]

it didn't help,alas

[topaz oriole]

According to the criteria in the invitation, players etc. can we change

There is a tablet player in the team. In this respect, he played in the talent championship. @onyx cairn

[onyx cairn]

I already replied to you above.

[glad oasis]

hey pubg mobile support team, i'm not getting any verification code on my phone number, help me out

[west vapor]

You can reset your network settings through device Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
To reinstall the game, go to device settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Reinstall App. Restart your device one time.

If the issue is persistent, please submit a report of the issue through #old in compliance with channel's pinned instructions.

[rugged panther]

why does this keep happening to me? ( doesn’t let me start a match )

[west vapor]

I had the similar issue. Try to do a Routine Repair of the game from login menu and see if it helps

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frigid lotus.

[autumn flame]

Pubg mobile My Id Ban Gfx mane Use Kiya na as liya Plz Mere id Unban krdo ga help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @autumn flame.

[zinc gate]

hi all

[spiral hornet]

Hello

[glad oasis]

does anyone even see my messages?

[gentle vortex]

hi

[glad oasis]

i don't think they wanna help us out

[long vault]

Hello Pubg Team My Basic Setting Region Country Option not show help me

ID-5905623518
Name VickyJarwar
Region Pakistan
Email [e-mail]
Server-Asia
My basic Setting Region Country Option not show
Please help me

[spiral hornet]

Of mcompant

Company dosent reply

They hacked my account

Linked third mail