questions

[honest slate]

My mic has been glitched with someone in the match, what do I do now?

[night cloak]

Try restarting your game.

[honest slate]

Didn't worked

[night cloak]

Did it happen just for one game?

[junior birch]

Turn off your in-game speaker and restart, see if that works.

[wooden zealot]

Hello. Someone has logged into my account and I have no longer access to my account, may I get assistance? Please, I tried assistance through the game, it wasn't helpful

[true tulip]

Same bro

PUBG is the only game I have seen which makes it easier for scammers to scam

It should at least tell us the number attached to our account

[wooden zealot]

This is my account

[wooden zealot]

That's the thing, I had my email linked and he kicked it without me knowing it

I was playing and all the sudden I got kicked out of a match and I couldn't log into my account anymore

[viral ridge]

Good day.recently I’ve been banned for associating with a hacker which I had no clue was hacking. a follow up on my account would be greatly appreciate thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viral ridge.

[night cloak]

How can I communicate with an employee of a company in PUBG, my account is randomly banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[wispy raft]

Hello, I was in a match, and he was in a team hacker, and when I exposed him and exited the match, I discovered my account was 10 years unfair. I want to return it, and I have a video evidence.💔I,m sad

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wispy raft.

[cyan citrus]

For compromised accounts, please contact customer support in-game for further assistance, @wooden zealot and @true tulip.

[lofty comet]

Hello, I'm a 5373809961 player, my account was banned for no reason, no cheats
I did not use it, I want my account to be unbanned and I request it.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lofty comet.

[spark walrus]

Please support the dimensions of the iPad Mini 6 screen in PUBG.

[hybrid python]

How would I unlink it? Doesn't it need like 30 days an a bunch of other junk? At least that's what the in-game customer service said.

[fiery talon]

Can't change my country plz help me.. 5244383748

[storm flume]

Please contact the customer service for further assistance, @fiery talon. Refer to subpoint 5.4 in #faq for further information.

[ashen frigate]

We want metro to be permanent with all glitches fixed and new items and please add a zone when people try to glitch out they get killed instantly. And please add 60fps on Huawei p30 lite.

[wooden zealot]

I have given all the information they have asked me and they close the conversation no matter what

[south geyser]

Hello, pubg mobile
Today I got a random ban on my account for 10 years and I don't violate the rules of the game
Please reply to my message and solve it as soon as possible
Thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @south geyser.

[craggy gyro]

Triple conq but top 1%? He was top 1 and something happened and he’s now not on leaderboard. Is this a glitch or what is this?

He was top 10 squad and duo conq but he’s not even in lb anymore🤨🤨

[thin bobcat]

Hello, PUBG Mobile
Today I got a random ban on my account for 10 years and I don't break the rules of the game
Please reply to my message and solve it as soon as possible
thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thin bobcat.

[thin bison]

Do upgradable weapons have an advantage in pubg m

[mossy pilot]

<@&481161015728406538> <@&639889499718942720> new update ?

[fiery talon]

I try contact customer service but no response .. how i solve it . I try more than more time.. please help me if you can ..

[celest shadow]

No, they do not.

[worn scroll]

Hi, I got banned for 7 days and I didn’t break any rules of the game at all.
Please help!
Thank you in advance

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worn scroll.

[celest shadow]

There are no announcements regarding a new update. You can refer to #news or follow the channel to your server.

[thin bison]

@celest shadow not even damage hahah so they are just skins

[meager pumice]

@night cloak

[celest shadow]

Yes.

[thin bison]

@celest shadow thanks the no need to upgrade them I thought they do

[north salmon]

Hello @polar marsh help please.

[celest shadow]

How can we be of assistance?

[graceful kelp]

Hello
Is there any new Update released today? For PUBG Mobile?

[celest shadow]

No, there are no new updates today. What is your device?

[north salmon]

Hello @celest shadow how are you I have encountered a big big problem with my account

[graceful kelp]

Emulator and iOS

So latest version is still 1.7.0? Right?

[north salmon]

This has been going on for months. I can’t play my game at all. I can’t download anything I have this certain error going on

[celest shadow]

Did you only receive the update on your GameLoop emulator?

[celest shadow]

Do you have a screenshot or video recording of the issue?

[north salmon]

@celest shadow yes

[graceful kelp]

No, not me, but few of my friends received the update and updated their Game and few of us didnt receive any update. We have Tournament Matches so a bit of panic going on here haha

[north salmon]

@celest shadow

I can’t download anything which means I can’t even play the game anymore. @celest shadow

[green owl]

Why im not get the new event outfit when i got 100% chance to get it in roulette?!
I spent my money to get nothing!

[celest shadow]

Yes, still 1.7.0. If there is a new update, it will be published in #news.

[green owl]

Avalance suit event

[tepid quest]

What it takes to become an investigator. What is the c / d, what is the rank?

[celest shadow]

It should be all right. You can still join rooms normally.

[celest shadow]

Are you on iOS?

[north salmon]

Yes all updated on everything software and the game as well. @celest shadow

[celest shadow]

Are you referring to the Avalanche X-Suit?

[green owl]

Yes it is

[celest shadow]

Have you tried the following?

▫️ Restarting your device.
▫️ Use a different Internet connection to log in.
▫️ Offloading PUBG MOBILE.
▫️ Reinstalling PUBG MOBILE.

[north salmon]

I have done the first multiple times. I only can use mobile data unfortunately. I don’t know how to offload. I’ve deleted and reinstalled the app a couple of times. @celest shadow

[celest shadow]

You might have misunderstood it. There is no guaranteed system where you will get the X-Suit, instead you are guaranteed to draw from the X-Suit's crate after accumulating 5 Luck.

[tepid quest]

What it takes to become an investigator. What is the c / d, what is the rank?

[green owl]

yes i got it right

[granite sail]

how do you play scirms

[green owl]

i got an 5 star and i should get one of this suit

[celest shadow]

To offload an application, go to Settings > General > iPhone Storage > PUBG MOBILE > click on Offload App.

[celest shadow]

Please refer to this message for further information:

#questions message

[north salmon]

Alrighty be right back! @celest shadow thank you 🙏

Okay @celest shadow now I just hit reinstall correct?

[celest shadow]

You do not get the X-Suit or any of the outfits once you get 5 Luck. Once you accumulated 5 Luck, you will be able to draw from whichever crate's outfit you have selected.

[green owl]

BTW i got coins from 7 opens i think not a suit but some backpack or sword

[celest shadow]

Yes.

[north salmon]

Hmmm says unable to reinstall @celest shadow

Hmmm now I can’t open the game either @celest shadow

[quasi acorn]

Hello
I want to talk to someone from support team please

[celest shadow]

If that is the case, you may need to redownload the game and use a different Internet connection (preferably a Wi-Fi) to log in.

[wind idol]

Pmco time Registration?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quasi acorn. Remember to read through #faq before asking questions in the support channels.

[north salmon]

@celest shadow okay I’ll try that way another day since I only use mobile data

[snow cosmos]

Hi i need help

[celest shadow]

We encourage you to follow the official PUBG MOBILE esports social media channels to stay updated on this aspect of the game.

- https://facebook.com/pubgmesportsofficial
- https://twitter.com/esportspubgm
- https://instagram.com/esportspubgmobile
- https://youtube.com/pubgmobileesports
- https://twitch.tv/pubgmobileesports
- https://trovo.live/pubgmobileesports
🌐 - https://pubgmobile.com/esports

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @snow cosmos. Remember to read through #faq before asking questions in the support channels.

[quasi acorn]

My account got banned by mistake and the support doesn't replay my messages in the game
I tried too much to contact them and they didn't replay

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quasi acorn.

[snow cosmos]

How can I protect my account from deletion because some accounts have been deleted and my account is for publishing explanations of achievements and explanations about beta updates

[celest shadow]

If your Instagram account does not post content that violates PUBG MOBILE's terms of service, then you will not need to worry.

▫️ https://www.pubgmobile.com/terms.html

[snow cosmos]

Are UC Stores Selling When I Post It Doesn't Violate Terms

[blazing viper]

Hi my account is hacked its name was TRoUBLEMAKER now they have changed it and I can't enter my account id:5111212629

PLEASE HELP ME

[storm flume]

Please contact the customer service for further assistance, @blazing viper. Refer to subpoint 5.4 in #faq for further information.

[blazing viper]

And they changed linked account from apple id to facebook

[wanton spruce]

what is this update?

[blazing viper]

To which i don't have access

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[blazing viper]

I spent nearly 1500$ on that account

[night cloak]

Here mythics are showing 45 but in achievement for mythic fashion they were showing 39 😕

[celest shadow]

Should you need further assistance with this, please send a message in #copyright, @snow cosmos.

Please contact the customer service for further assistance, @blazing viper. Refer to subpoint 5.4 in #faq for further information.

[errant lintel]

hello dear support i have been got banned for nothing ! its my ipad and there is nothing new i do !!
can you please contact me ASAP
Account ID : 5194683727

[polar marsh]

Please refer to the private message from @polar marsh for further information, @errant lintel.

[snow cosmos]

Thanks bro

[celest shadow]

Only Mythic permanent outfits count towards the achievement.

[night cloak]

I have all permant only and no duplicate

Did they count there emotes & title?

[celest glade]

hello, fix the cars of this game, please, I'm in front of Larin

[celest shadow]

These do not count.

[night cloak]

Theny why its showing 45

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @celest glade. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Have you ever had a duplicate mythic item?

[night cloak]

Nope never

Only rp mythics and arcane event

[celest shadow]

The Mythic Fashion achievement only counts permanent mythic outfits you own.

This number counts towards all the mythic items you own.

[night cloak]

Ok

[indigo barn]

I got banned, didnt do anything

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @indigo barn.

[thin bison]

@celest shadow is it possible to buy your friend Uc

[celest shadow]

Sure, you can use https://www.pubgmobile.com/pay.

[round lynx]

hello

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @round lynx. Remember to read through #faq before asking questions in the support channels.

[round lynx]

i don't now way

[stuck ocean]

is there a update pushed today? bcz my game is updating

[white canopy]

holdup, you can buy the pack only once?

[round lynx]

Not purchased

[white canopy]

help 🥲

[craggy gyro]

<@&481161015728406538> any idea?

[hollow bloom]

Hello! why they gave me a ban? already 2 accounts have been blocked and no one really can say for. Here is id: 5297661646. It is useless to write game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hollow bloom.

[orchid rampart]

hi i need help

[orchid rampart]

me to i take a ban for no reson

[polar marsh]

Please refer to the private message from @polar marsh for further information, @orchid rampart.

[frosty parrot]

Anyone can tell me what is the new update for emulators received?

[celest shadow]

There is no need to comment on these messages, @velvet bone.

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[bronze garnet]

It is possible to solve the problem of an error in the download, please restart the game or repair the download.1

[cerulean scroll]

Are you emulator player?

[bronze garnet]

yes

@cerulean scroll yes

[feral forge]

Begging is not allowed here, @mint field. You may purchase UC through in-game or via midasbuy (https://pubgmobile.com/pay), these are the only authorized methods.

[tiny knoll]

3300 days noice

[mint field]

Thanks @feral forge

[cerulean scroll]

Try changing DNS server in the network adapter settings. For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[bronze garnet]

ok thanks

[night cloak]

Can someone help me please

I got banned for no reason, the report says I can log in, but I can't log in.

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[round lynx]

@night cloak the same problem with me

[acoustic bloom]

Hello dears

I am having resource pack download issue pls help

<@&481161015728406538>

[limpid pagoda]

same issue plz resolve

[cunning nacelle]

10min ????

[tiny knoll]

chnage server to asia or europe

[cunning nacelle]

I can't

[tiny knoll]

no players on usa

then wait 60 days

[cunning nacelle]

bruh

[tiny knoll]

like what happened to me before 6 mounths ago

[acoustic bloom]

Need help here anyone ?

[coarse loom]

Lean/Peek helps control recoil?

[coarse loom]

You don't have to download all unless you wanna do other modes or event maps

[acoustic bloom]

Because of this most of the keys aren't working.

it's almost 4th time now I have reinstalled the whole gameloop

still the issue and this happened only today because of update

[coarse loom]

Mdym most keys aren't working? I never had a problem like that before

[acoustic bloom]

Me too this is first time i am getting that

[mental bay]

i am very depressed for this

how it fix permanently ?

[glad fulcrum]

yoo guys

my account has been stole where can i talk to the supporrt ?

[sleek gate]

just reinstalled gameloop and pubgm. everything else is running smoothly but my spacebar and f button are not working. I cant pick anything or jump/climb. please help me out

[acoustic bloom]

i had same issue then i have reinstall all gameloop

then after recourses download error

[acoustic bloom]

#questions pls look into this

[velvet bone]

Add more bloody guns at the start of the game!!!

I died for no reason!

Add more loot

[soft latch]

Both of my accounts are banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @soft latch.

[acoustic bloom]

PUBG is one of the popular game and support is sleeping ?

[left prism]

Hello I have a problem with mosin sniper I found it at the very beginning of the game and had it until the end win erangel map but for the RP mission it counted only 6min (on 20min) why?

[acoustic bloom]

Millions are playing this game at a time and they are still not able to fix glitches and giving wide space to Hackers. I am very disappointed to see that PUBG you must have a good support option or to create a ticket to resolve players problems.

[night goblet]

My account is banned for no reason.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night goblet.

[acoustic bloom]

you must be using hack

or 3rd party applications

[lyric fable]

Sir pubg khelte time net slow ho jata hai

[thin halo]

Please get assistance from Gameloop Discord server. We are unable to assist regarding the emulator version.

[chrome swan]

I got banned unfairly. Help pls 584327828

[polar marsh]

Please refer to the private message from @polar marsh for further information, @chrome swan.

[acoustic bloom]

I need the link pls send an invite

[storm flume]

Please do not use languages other than English, @lyric fable. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[thin halo]

Unfortunately, I do not have the link but for further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[dense dock]

any idea what 10 days ban means ? i think 7 days is playing with hackers. so what exactly 10 days ban is ?

[ember iris]

Hello i have problem with cheerpark. My friend invite me in for cheerpark but whenever i try to join i get server failure message. Meanwhile my profile shows i am in cheerpark but in real i am in lobby and can't enter cheerpark of friend

[thin halo]

Please contact customer service in-game for further assistance.

[glad fulcrum]

can u show me where pls i have no idea what are u talking about 🙂

[thin halo]

I am unable to assist you regarding this issue, you may visit Gameloop's website for further assistance.

▫️ https://www.gameloop.com/

[thin halo]

You can find the customer support button at the bottom of settings menu. Then, you provide your problem/issue over there.

[thin halo]

You have to hold it on your hand for 20 minutes.

[unique musk]

hello, any reason why this is doing that ?

my space,F, TAB... are not working

[acoustic bloom]

have a look gameloop reply

[ember iris]

@thin halo solution for this?

[left prism]

Ohh 🤦🏻‍♀️ thank you

[thin halo]

Then, you have to wait for the game to fix it. There’s nothing we can do about this.

[storm flume]

Please do not use languages other than English, @lyric fable. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[thin halo]

Have you tried restarting the game and does it still show the same problem?

[left prism]

Also I had a problem with an emoji I bought 600 RP point last season and submitted help request many times why isn’t it still fixed ? i mean if it won’t be at least give me back 600RP points and Ima do something else with it

[tropic canopy]

Please get my account back, I don't play anything against the rules
this my id:5397692117

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tropic canopy.

[ember iris]

Yes, i Have tried restarting, re download. Changed Internet to data and wifi. It says enter game again but when i click it, it get stuck on loading screen and i get server failure message message again and sent back to lobby and on profile it says in cheerpark

[simple meteor]

i have this problem downloading to.

[thin halo]

It might be an issue with the server. Wait for some time maybe around few hours and check it again later. If the problem still persist, please let us know.

[thin halo]

Emulator?

[simple meteor]

yeah

[ember iris]

I am facing this problem since weeks. I am not able to join them.

[thin halo]

There’s nothing can be done but wait for the developers to fix it, @simple meteor.

[simple meteor]

oki

[thin halo]

Have you tried changing your connection or restart your router?

[ember iris]

Yes i did. I tried all connections

[thin halo]

You may try and contact customer service in-game for further assistance.

[worn osprey]

how to fix key problems cant jumb

[harsh sedge]

fix your crates i opened 250 classic crates i got only 1 backpack . and opened 70 premium and i get only the guarantee reward

[lean temple]

likewise LOL😂

[thorny wharf]

Guys and one know what proplem after new Update this dont need complete and i cant Jump and may Keys Cant Used

@thin halo

[ionic comet]

My id just ban for no reason help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ionic comet.

[wet jasper]

i need help asap

how the frick do i download the hd resource pack now

literally i cant play on emulator without hd resource pack because control dont work

this just seems like a sabotage

HELP SOMEONE FFS

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[sick shale]

Sorry but I'm not aware of this problem. Tried to download all resources?

[wet jasper]

yes

it stil l says non-hd in the left down corner

[night cloak]

Z help

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[sick shale]

I am afraid that you need to re-install the game in order to select HD icons option.

[hot patio]

Hello, I have a problem with the game,. I hated her and I hated myself for this problem. I only have this problem playing the ROM. I have deleted the game and I have rooted the internet and deleted all internet settings. I did an internal repair and it didn't work. My internet is very good as I have a low ping of 20, I need your help please

Here is a device video

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @hot patio. You can also submit a report in #old in compliance with the channel's pinned instructions.

[restive fulcrum]

Hello, I took a band for no reason and I do not play with it or files because my account is paid for

[polar marsh]

Please refer to the private message from @polar marsh for further information, @restive fulcrum.

[vagrant tulip]

What is the device you are using ?

[hot patio]

Hauwei mate pad pro

But I tried it with my another phone and I changed the internet too, but it's the same problem

[golden escarp]

Please I want to talk to support

[vagrant tulip]

Can you explain what is your issue exactly? I see that you have a movement issue is that right?

[hot patio]

Yeah exactly

[vagrant tulip]

State your issue

[cobalt willow]

Anyone here who knows when registration for PMCO opens?

[vagrant tulip]

Can you go to settings scroll all the way down and take a screenshot?

[golden escarp]

My account has been hacked

[vagrant tulip]

Do you still have access to your ingame account?

[hot patio]

control settings?

[golden escarp]

Yes

[vagrant tulip]

No basic settings

[dapper sundial]

Hi

My account banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dapper sundial.

[vagrant tulip]

Good, what is the link that is hacked ?

[golden escarp]

e-mail

[vagrant tulip]

Did you try recovering the email through the platform that it was registered to for example gmail, yahoo etc

[golden escarp]

No, the hacker linked the account to the e-mail

[vagrant tulip]

Go to advanced settings and take a screenshot

[thin bison]

@golden escarp so they entered through your twitter?

[vagrant tulip]

Oh that's too bad. You will need to contact the customer support ingame by typing my account got hacked and answer the bit untill the last step abd wait for an employee answer within couple of days.

[golden escarp]

Yes, but I managed to get it back

[thin bison]

@golden escarp so they hacked your twitter and added thier email 📧

[golden escarp]

Yes, but I managed to get the twitter back

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wild goblet.

[vagrant tulip]

@thin bison please refer to the channel rules in the pinned messages.

[night cloak]

Ive been experiencing issues where people constantly teleport or i get killed by invisible people, i have only 20 ms can someone please help me fix this?

does anybody have some tips? im tired of this it has been like this for past 3 days

[golden escarp]

they didn't answer

[vagrant tulip]

It's probably their internet issue.

[vagrant tulip]

They will answer within couple of days.

[bitter herald]

Is GFX Tool bannable? I have a Samsung tab s7 plus and the graphics are just awful it’s extremely choppy and not crisp as I’m used to. Can anyone help me or tell a solution?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @bitter herald.

[bitter herald]

Even if that’s for graphic usage ?

[golden escarp]

I will try

[vagrant tulip]

For whatever reason is it for it's not allowed and you will get banned.

[bitter herald]

So weird

Thank you for responding

Do you know any other idea how to fix it Tho?

[vagrant tulip]

You're welcome please make sure to reinstall the game after deleting the GFX tool to avoid getting banned.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @vagrant tulip.

[bitter herald]

Yeah I didn’t download it

I was curious

[vagrant tulip]

Can you show me how is the graphics bad ?

[bitter herald]

It’s like I’m using a Nokia lol

[vagrant tulip]

Can you provide some pics or videos ?

[bitter herald]

I’m on my phone rn but It’s very choppy

I’ll do when I get on my tablet

[vagrant tulip]

Alright

[acoustic garden]

My account was unjustly banned because I did not play with any hack or any external file or application

[polar marsh]

Please refer to the private message from @polar marsh for further information, @acoustic garden.

[worn kestrel]

Any support here please

[vagrant tulip]

You need to state an issue

[worn kestrel]

I played with the gfx tool but when I knew that it had a ban on it I delete them but I had a ban I am a clean player

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @worn kestrel.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worn kestrel.

[primal mauve]

just opened the emulator and found that the pubg was deleted and i redownloaded it again and now controls is not working an cant download any resources !!

[vagrant tulip]

You may use the gameloop community support for emulator related issues

[primal mauve]

u mean this channel ? #copyright

[vagrant tulip]

Does that say Gameloop? You need to join their server. Go to the Gameloop click on support and you will find their discord server

[halcyon sigil]

Hi

[vagrant tulip]

Also remove your message from #copyright

[primal mauve]

k

[halcyon sigil]

I was banned (10 years ) just installed the game and get in the lobby

[polar marsh]

Please refer to the private message from @polar marsh for further information, @halcyon sigil.

[indigo copper]

No I don't pay with emulator I am phone player

Play

[indigo copper]

It's me

[vagrant tulip]

The question wasn't even for you

[indigo copper]

Ok

So give a solution for my b.a.n

I am a clean player

[unborn notch]

mocha plz avatar profile

[vagrant tulip]

What is b.a.n ?

[indigo copper]

It's ban.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @indigo copper.

[vagrant tulip]

Use #chat for such discussions

[thin bison]

What is the original website for midasbuy

[sick shale]

You can use this: https://pubgmobile.com/pay.

[warped meadow]

Banned my

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warped meadow.

[night cloak]

hey guys

i have problem

on my gameloop

@night cloak Use https://www.gameloop.com/support.

[vocal drift]

Would like to contact support about avalanche ban my account was blocked

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vocal drift.

[night cloak]

ty

[static crypt]

lthey always ban people they always do this but when they do nothing is on not fixing glich/bugs and do everything for money

[primal scarab]

Somebody please help me with my "region change" problem. I've been trying to change my region back to my country and nothing is working.

[tepid quest]

Urgently! Help me please, I was blocked in a pubg. I don’t blame for anything, I’m ready to go through the whole check. Banned for some kind of user agreement.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tepid quest.

[hot patio]

@vagrant tulip

[vagrant tulip]

Under 1st person perspective camera there is spirnt sensitivity make it max

[finite timber]

i cant download any hd icons or and thing in pubg

[sonic pond]

Hello , when you will fix the issue in emulator

[hot patio]

Ok I will try it

[keen wharf]

hey

my ms is bad bt wifi good

[vagrant tulip]

Yes this one can you try if the problem is fixed ?

[vagrant tulip]

Contact your isp for network related issues

[hot patio]

No it did not work@vagrant tulip 😵

[copper zenith]

Peace be upon you, can I contact support?

[vagrant tulip]

Can you record a video showing the issue with the sprint sensitivity at max ?

[copper zenith]

سلام عليكم ممكن اتواصل مع الدعم ضروري

[storm flume]

Please do not use languages other than English, @copper zenith. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[vagrant tulip]

State your issue

[copper zenith]

My account got banned for 10 years for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @copper zenith.

[hot patio]

@vagrant tulip

I noticed that I'm facing this problem after four minutes playing

[keen wharf]

thats ur sens

[ember iris]

This is what i am getting. Trying to join friend in cheerpark

[night cloak]

En

[ember iris]

It shows on my profile i am in cheerpark but as you can see it's in lobby. I tried restarting. Changing Internet. Connected to router. Connected to data. 5g Internet. Nothing is working.

[ashen steppe]

Hello My name is elbialy12 My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it . This is my account ID 5265375095

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ashen steppe.

[eternal spindle]

Hello My name is My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it . This is my

[polar marsh]

Please refer to the private message from @polar marsh for further information, @eternal spindle.

[pearl garnet]

@polar marsh can you check your private message iwas send my problem to you 🙏🙏

[vagrant tulip]

State your issue here

[pearl garnet]

My account has beed hacking and i cant login to my accoung again

[vagrant tulip]

If you are unable to login into your account your only way is to recover your soical media links which was linked to your account. If you failed to do so unfortunately nothing can be done and you have to create a new account. Please be advised that your account is your own responsibility.

[tranquil thorn]

Hello My name is C4 LEGEND My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it . This is my

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tranquil thorn.

[violet aspen]

Pubg mobile in gameloop relased new update where it have problems in key mapping
Any update to fix this?

[winged pewter]

New 1.8 update coming in next 3 or 4 days?

[modern bough]

Is VPN allowed?

[dark adder]

I’m so confused did someone get banned for no reason? Around like 2 hours ago?

[north crown]

Id 554765407
I was in the middle of a Metro Royale match and the server errors and wouldn't allow me to return to the match. I've lost all my armor, guns and attachments. Can those be restored to my Metro account?

[sacred gorge]

Hello @lime juniper Mam A Guy on YouTube is selling account's that are illegal and he is providing Hacks also in his YouTube channel i wanted to report him

[storm flume]

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games, @sacred gorge.

[sacred gorge]

Like their YouTube channel will not by deleted

[night cloak]

Who can help me to unban my pubg account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[violet rivet]

Can please fix the parachute glitch?

[sick shale]

You may use #old to report bugs.

[wicked otter]

Hello sir, my account has been banned by the system even though I did not violate any rule of the game. Please confirm the reason for the ban, please My ID : 5445052610

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wicked otter.

[night cloak]

Guys help me i got banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[modest ember]

I got banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @modest ember.

[narrow sparrow]

@sick shale bro why i am not able to open shop and creates in beta pubg mobile

[hollow coral]

Plaese help ma i want to change server

Plz help ma i want to change server

I want to change rigion

Help me i want to change rigion

[final spear]

You can change it from : Settings -> Accounts & Safety -> "Country/Region".

Please don't use any language other than English in this server.

Please don't use any language other than English in this server.

[hollow coral]

I am not recieving code

[final spear]

Contact in-game customer service for further assistance.

[opal oak]

I can log into my pubg account but all my progress like skins and levels, friends have been deleted can anyone help?

[hollow coral]

Sir plz help i want to change rigion but cant get verification code

Hell ma plz

[thin halo]

Are you logging in using facebook?

[thin halo]

If you have not receive your verification code, you should wait until you receive one or try again another time. You may contact customer service in-game for further assistance if the problem persist.

[opal oak]

I was originally but my acc is linked with Facebook and game center

[modern bough]

Anyway... Is vpn allowed?

[storm flume]

Please refer to subpoint(s) 3.18 in #faq for further information, @modern bough.

[sick shale]

Because the beta version is made to test certain features.

[main hazel]

Pubg mobile not allowing me to send a email code. Says limit exceeded. So I can't login

Previous code was sent 3 hours ago so I can't use that

[foggy hatch]

hello i got banned for 7 days when i try to fix key map in cheer park

[polar marsh]

Please refer to the private message from @polar marsh for further information, @foggy hatch.

[narrow sparrow]

But other users can access shop and cretes option in beta version

[sick shale]

Maybe it's a different beta version.

[odd slate]

So, as far as betas are concerned, if I was playing metro three weeks ago on the official game, and then randomly it tells me that I have to play is on beta, what constitutes that to be a broken game code? Because, we were playing a round of metro on the official game, and it kicked me out mid game. And now says its only available on beta, yet I have friends who live down the street who are playing it in the official game.

[primal lintel]

Anyone else having a audio bug where the mic doesn’t work like u can’t hear teammates and they can’t hear u it shows they muted to but we trying to talk (yes we’ve routine repaired multiple times) didn’t work

[vital imp]

Uhm the game is broken the mics aren’t working

[mental bay]

why it dosent download?

[vital imp]

I’m pretty sure there’s gonna be a server maintenance happening soon

Too fix the mic problem

[primal lintel]

Hopefully

[vital imp]

It just started happening like 10 minutes ago

[primal lintel]

Yea I tried to hop on and mics ain’t working tried to play a tdm to see if it was just the lobby and it still ain’t work

[vital imp]

I’m over debating whether I was stupid or not

[primal lintel]

Man listen

[vital imp]

😂

[primal lintel]

I’ve been messing with it for about 5 mins now

Routine repairing hella

[vital imp]

I’ve been doing the same things you have man I’m not a moderator 😂 just wait and be patient they are working on it I’m pretty sure

[primal lintel]

Hopefully

[keen marlin]

I am noy able to change my region from turkey to pakistan and still i am not receive any code, only first time I have received code but nothing happen.

[storm flume]

Please contact the customer service for further assistance, @keen marlin. Refer to subpoint 5.4 in #faq for further information.

[oblique rock]

I cant download the HD resource pack since the recent update

[main hazel]

Reinstall the game

[clever zodiac]

i can't download recommended resources pack

[main hazel]

Reinstall

[rare vortex]

I want to back my Pakistan region

[main hazel]

Wait 60 days

[oblique rock]

I did it already! @main hazel Repaired it as well. No use whatsoever

[clever zodiac]

already 3 times -_-

[main hazel]

Do ur devices support that resolution

[oblique rock]

of course they do.

[main hazel]

Hmmm

Did u click repair and deleted the files manually

[oblique rock]

Many people are facing this issue. You can check the #old

[oblique rock]

yep! did that too!

[main hazel]

It could be a bug, might need to wait it out

Maybe for certain devices

Are you iOS or Android

[oblique rock]

Android as well as Emulator! I play on both

[main hazel]

Oh I see. Yeah honestly I wouldn't have a solution as I haven't experienced that. Maybe wait for someone else to come as they might be of some help

[rare vortex]

Region change error

[inland compass]

Mic team chat not working

[main hazel]

Is your region on cooldown

[main hazel]

Try repair

[main hazel]

That's really odd

[oblique rock]

happening since yesterday!

[main hazel]

Have you tried downloading every other file first

[red mica]

Mine is down too

iOS prob ?

[oblique rock]

I watched my friend break his device out of frustration for this error.

[main hazel]

[oblique rock]

Did that as well

[keen marlin]

Anyone help me regarding this?

[oblique rock]

@main hazel Do you work for Pubg? How can I report this to the devs?

[main hazel]

I don't work for them. You can report the issue ingame

Works for me

[clever zodiac]

broo i also have this same problem 😢 when it will be fixes

[main hazel]

If it's a common issue, it should be fixed soon

[oblique rock]

@main hazel Lucky You!

[main hazel]

Haha

[clever zodiac]

how did you do this?

[night cloak]

Can anyone help with coms being muted for everyone in game ATM?

[main hazel]

Didn't do anything special just downloaded the files

[clever zodiac]

which file?

[main hazel]

Haven't experienced that either

[oblique rock]

special ties with pubg :p

[main hazel]

Hahahahaah

[keen marlin]

@main hazel Hi sir can you please solve my issue?

[main hazel]

64 bit Samsung s21 Ultra

[main hazel]

What's the problem

[clever zodiac]

@main hazel

[main hazel]

What do you mean

It's the stock file from the app store

[night cloak]

It's happening right now. I've had messages from at least 8 people. Coms are muted in lobby and in game. Even All Chat isn't working

[floral spindle]

All coms are dead.

[oblique rock]

poggers!

[main hazel]

Hmm

[clever zodiac]

i am emulator player👀

[night cloak]

it's gamewide

[main hazel]

No idea. Report the issue ingamez should be fixed otherwise

[main hazel]

Ohhh

[keen marlin]

I have tried to change region many times from turkey to pakistan but nothing happen. I have entered my phone number and cannot get a code

[clever zodiac]

@main hazel

see

[main hazel]

You probably reached the daily code limit. You'll have to wait a while to get the code again

[night cloak]

I've told everyone who's messaged me to report in game and hope for a quick resolution

[main hazel]

Haha

[main hazel]

Oh I see

Should be fixed soon

[night cloak]

Thank you 🙏☺

[oblique rock]

@main hazel See, I told ya!

[keen marlin]

No I received only one time 2 months ago after that, Now I tried today but not received

[fossil briar]

@polar marsh all comms are down fix itttt

[oblique rock]

maintain radio silence!

[fossil briar]

emagine pmgc without comms sheesh

[night cloak]

ngl... would be kinda wicked to watch the madness unfold

[main hazel]

Yep

[fossil briar]

would take extreme game knowledge

[night cloak]

Guys this is a known issue at the moment and will be fixed soon

Thank you 🙏☺

[fossil briar]

i just wanna hear my friends i miss them

[night cloak]

Go into settings and into customer service

[oblique rock]

holy pharoah @night cloak

[night cloak]

Haha yeah, OG player :)

[main hazel]

Wraths a sweat

[oblique rock]

good for u mate!

[main hazel]

Wrath be gone. We don't need u

[night cloak]

[oblique rock]

tbh, the pharoah suit is the best ever.

[night cloak]

Yeah. I prefer it over every other X suit

[fossil briar]

blood raven is best wym

[oblique rock]

Nah!

pharoah FTW

[night cloak]

I've got that too but never upgraded it. In my opinion raven is the worst one...

[fossil briar]

wuttttt

[night cloak]

I've got the set. Not an avalanche fan.

[fossil briar]

i dont like the new one, wish it was spider man tho

[oblique rock]

Avalanche is the worst!

[night cloak]

The avalanche backpack was a huge let down

agreed

[oblique rock]

the basic one looks like it is without a texture!

[fossil briar]

imagine, a spider man emote where he shoots webs and flys around the lobbby sheesh

[night cloak]

Maybe the only reason I convince myself that I don't like the raven is because I don't have the backpack 🥺

[keen marlin]

@main hazel here you can see Sir

[fossil briar]

i spent 200 and didnt get bag rip

[oblique rock]

sheesh

[main hazel]

Yes. You have reached the daily login with code limit. Use the email or wait a few hours before trying again

[night cloak]

Backpack was best part 😍

Pharaoh backpack is the best one in game

[fossil briar]

nooo the pink bunny one from season 6 is with the white bunny helmet its so cute

[oblique rock]

posiedon's pretty cool too!

[night cloak]

True

[oblique rock]

the blue glow effect is surreal

[keen marlin]

How it can be? That was 3 months ago. After that I haven't received any code.

[night cloak]

Try another way to login

[oblique rock]

apply for a new code via the game

[keen marlin]

Also I haven't tried

[night cloak]

Otherwise message support

Ingame

[keen marlin]

I have tried many times contact in game but still facing

[keen marlin]

How?

[oblique rock]

OK! Have you linked this number to another account of pung?

pubg*?

[keen marlin]

No

[oblique rock]

have you linked the phone number in game?

[night cloak]

This?

[fossil briar]

yesss

[night cloak]

Haha

[fossil briar]

its op with normal outfits

[night cloak]

True

I normally just use the crow with the clown mask from season 2

[keen marlin]

I have tried and I have received code but when enter code

[fossil briar]

sheesh

[keen marlin]

This massage is show on hover

[fossil briar]

i use the emoji set or the pmpl fall shirt with season 2 sweats

just to look sweaty

[night cloak]

Do you have any other socials like Facebook or twitter. Try that

[night cloak]

Hahaha

[fossil briar]

link facebook, its simple and free to make an account

[oblique rock]

he wants to change the region I guess

[fossil briar]

gotta match all my conq titles lul

[night cloak]

I think he changed the region but can’t get back in

[fossil briar]

weird

[night cloak]

Message the ingame support buddy

[oblique rock]

they never reply

NEVER!

[night cloak]

They take like 2-3 days

[fossil briar]

they reply if its resonable

[languid gust]

how do I remove email or phone number link?

[night cloak]

It’s not possible

Well it is

[keen marlin]

I think you won't understand, I already have linked social account and gmail also, but when I tried to convert region from turkey to pakistan they tell enter your number, when i put my number Get a code - enter code- this massage show in image on top

[night cloak]

But you have to go through a link 30 day recovery period

[languid gust]

how do I do that then

cuz someone logged into my friends account and linked their email

[keen marlin]

Yes I want change region not linked.

[night cloak]

Login from a social account instead of the phone number

[keen marlin]

After one month I have tried, and it being 3 months

[languid gust]

how do i do that

[night cloak]

Go into customer support ingame and follow the steps to unlink the email. They will ask some security questions and they recover it

[weak wedge]

Fix this my internet is good and im in the middle of the scrims

Putangina niyo

[night cloak]

Try mobile hotspot

[weak wedge]

I already tried

[night cloak]

Might have to do a reinstall :/

[keen marlin]

??

[urban charm]

the mics arent working for pubg mobile

[night cloak]

Yeah it’s a known issue

Should be fixed soon

[weak wedge]

Yeah thats the first thing i always encountered

[urban charm]

bruhhh

[weak wedge]

Fix your goddamn mix

Mic

[cloud rampart]

heya supporters. Do I need to put like this like in this steps?

[pallid briar]

You need to put the part that is highlighted in the example.

[cloud rampart]

hmm

understandable

Thanks anyways

[keen marlin]

Is pubg text you?

Is support help me or not?

[cloud rampart]

?

[mellow stirrup]

Any idea where I can hear those voices?

[pallid briar]

It's a scammer. Please report in #discord.

[coral quartz]

My account has been hacked can anyone help me with that ?

[pallid briar]

Do you still have access to your PUBG MOBILE account?

[keen marlin]

Region change issue

[coral quartz]

No

It says that my data has been migrated to another version

[nocturne tinsel]

My pubg account got banned by using groza in cheer park my account level is 76 and i spend alot of money on my account i didn't use any cheat and hack in game so why my account is bannd?. I want my account back please unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nocturne tinsel.

[pallid briar]

If your account has been migrated to another version, it can no longer be used for the global English version of PUBG MOBILE. You may download the relevant version and contact the customer service in-game.

[cloud rampart]

Follow the step of the instruction

[coral quartz]

Even the Pubg company can't help me to get my account back to global ? I have all the info

[minor widget]

Why are the mics broken in pubg mobile

[cloud rampart]

You need to reopen the speaker and mic game chat

[pallid briar]

Unfortunately, that's not possible due to legal restrictions. You can contact the customer service in-game for further assistance.

[floral spindle]

yeah cause no ones tried that

[minor widget]

In game chat I’m talking about

[minor widget]

Lol ikr

[cloud rampart]

Or restart the game

[minor widget]

Done that and also I reinstalled the app

[serene lantern]

Please fix this mic bug! 😭😡

[steep notch]

It’s not his game it pubg server lol

[floral spindle]

🤯 wait.. so restart.. why hasnt everyone for the last 90 minjs thought of that

[minor widget]

Mimi do you know what’s going on wit the mic glitch

[cloud rampart]

check your mic at your headphone and setting microphone

[steep notch]

I did

3 times

[coral quartz]

I don't know to which version they moved it 🥺

[floral spindle]

look, you're about 90 mins mr. tech support level 1, read the history then come back to the moment

[pallid briar]

Could you try performing a routine repair and see if that helps if you're having microphone issues?

[floral spindle]

it doesnt

[cloud rampart]

being toxic for a 100000 hours

[floral spindle]

reinstall doesnt also

[steep notch]

It like Mabe we have tried the easy stuff

[serene lantern]

I have no idea. My whole squad lost mic mid match. When we finished everyone on my friends list also lost their mic. Pubg has to fix it.

[floral spindle]

read the room homie, or atleast 15 mins prior

[pallid briar]

Most likely the Indian version. Sadly, it's hard to tell. But only the customer service in-game can help you with account related issues.

[steep notch]

It’s not account it’s server wide people

[minor widget]

I did too

[steep notch]

I love pubg

[floral spindle]

they pushed a patch, i saw it flash, its been broken since then.

[uneven minnow]

No comms for me NA server

[floral spindle]

it said to redownload audio, nothing worrks

[pallid briar]

Feel free to report bugs and issues via #old following the instructions that are pinned to that channel, @serene lantern @floral spindle @steep notch.

[serene lantern]

Hopefully they fix it soon.

[minor widget]

Same here in na

[pallid briar]

Let us not turn this into a discussion channel, shall we?

[steep notch]

Dear pubg mobile plz hire better IT guy no offense discord guys thanks for your help

[cloud rampart]

Can we talk about smh in dm. need discuss a bit

[floral spindle]

sings if they dont know its broke by now... they'll nevah nevah know know it

[coral quartz]

Can they help me to move my data again to global pubg?

[pallid briar]

If you are facing an issue related to the game, you can state it here.

[pallid briar]

Unfortunately, I don't think so.

[coral quartz]

Really sad they should stop this. I have a lot of skins and I spent a lot of money on my account

[cloud rampart]

Welp nothing to relate with :/ .

Imma head for new update.

[sick shale]

They have been banned from the server, use #discord for reports in the future.

[pallid briar]

That's unfortunate. Please remember that your accounts safety is your own responsibility and you should be more aware in the future.

[keen marlin]

Thanks

[tawny solar]

I checked facebook game links log in and log offs, there were no unauthorized people, how is it possbile that my data was automatically directed to BGMI?? Now i see it isn't possible to get your account back to global version... why is that?

and theres no my account in BGMI. basically you guys deleted it on purpose... i spent 10 euros on this game.... i want it back if theres no hope in my account

[sick shale]

You may submit a report in #928199003353538601 if you're facing issues with the microphone, in the compliance with the pinned message.

[stable dome]

Hlo My account got unbanned but when I open it. It still showing 10 years ban...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stable dome.

Please refer to the private message from @polar marsh for further information, @carmine yacht.

[coral quartz]

Does anyone know how can I contact with pubg indian support ?

[glad swallow]

Please, I collecting bonus challange coins every week via weekly report or gift of Watching daily videos. However, the bonus coins are stopped at 43 coins, an aren't increasing anymore.. Thats for about more than 3 months ago, they never increase. WHY?

[vapid cape]

I can’t use an avatar from Facebook, it says that it’s blocked until January 12th. what's the matter??

[tired cairn]

my resources are not downloading in pubg pls help , recommended resources pack is stuck pls help

[night cloak]

Hey! It is possible now. Please contact the customer service in-game.

[rare vortex]

I want to back my Pakistan region 60 day time is complete but I get error

[night cloak]

@rare vortex If you are trying to change your country to Pakistan and facing errors, it is not possible for your account. Please try again after a few weeks.

[rare vortex]

Not my account my brother account

Can you give me link I upload a video

[night cloak]

Try switch between your mobile data and WiFi. These are likely network issues - unless you do not have enough free space on your phone.

[rare vortex]

I change my region with a link

[night cloak]

@rare vortex I understand the problem. You can tell your brother to try again after a couple of weeks.

[rare vortex]

Ok

[tired cairn]

i am an emulator player , everyone is facing this in emulator lobby , u can check gameloop server

[night cloak]

@tired cairn For emulator related support, please use https://www.gameloop.com/support.

[tired cairn]

contacted there they said wait 1 hour , there will be announcement regarding it, i am trying this from past 5 hours , no solution got , thats why asked here

[night cloak]

You can try reminding them.

[tender portal]

Can we transfer bgmi account to pubg global?

[night cloak]

Either someone reported the picture or the censor bot didn’t like the picture for some reason. I recommend just changing the picture on Facebook.

[tired cairn]

they just said this announcement thing just 5 min ago

[night cloak]

@tender portal Unfortunately, no - due to Indian data policy.

[night cloak]

Then why don’t you wait and see? We are not at all affiliated with Gameloop and can only recommend you to wait.

[tender portal]

Okay

[night cloak]

Could you share a screenshot of the bonus challenge section?

[tired cairn]

ok , anyways they posted annoucement now the issue is fixed , sorry for disturbing u

[night cloak]

No worries and happy gaming!

[surreal elk]

Any news on mic glitch fix?

[slender bay]

did the servers crash?

[night cloak]

@surreal elk Could you report it in #Microphone issue?

[surreal elk]

I don’t see a channel with that name 😅

[peak surge]

kiki do u love me

[coral quartz]

In indian version ?

[peak surge]

are u riding?

[night cloak]

That is a latency issue. I myself faced it when using others’ WiFi. Does the issue persist with mobile data?

[peak surge]

i have same problem

i am playing on pc

[slender bay]

no it was me and my friend he was on pc and the same thing happened to us

[night cloak]

Global version.

[slender bay]

it wasn’t the wifi’s problem, we were in a call and our ping on discord was 70-80

[peak surge]

nice game

-re[

[glad swallow]

hope i get a help,.

[peak surge]

p

[slender bay]

and after that the whole match ended and crashed

[night cloak]

@slender bay It might be a server issue too. Have you tried restarting?

[slender bay]

i tried restarting/ rejoining the game

and nothing happened

[coral quartz]

I sent them an email hope they answer Asap

[slender bay]

the whole match just ended

[night cloak]

@peak surge Could you use #chat please?

[peak surge]

what off topic

i have same problem

like wrx

server crashed

[night cloak]

Feel free to restart the game and if you face it again, please report it in #old.

[fossil briar]

Have they fixed the mic glitch 👀

[night cloak]

@fossil briar If you are facing the microphone glitch, please share your information in the #928199003353538601 channel.

[fossil briar]

I just asked if they fixed it lul

[night cloak]

It is a user-based issue. Not a global one.

[fossil briar]

Weird

I have 90 friends and they all have it

[hearty stream]

cheating report Hello ineed the link

[night cloak]

@fossil briar Feel free to invite them here so they can share their information with us.

[coral quartz]

Kiki do you know if there is a faster way to let'em answer me ?

[night cloak]

@hearty stream Could you elaborate?

[glad swallow]

Bonus challange coins is stopped at 43 coins, aren't increasing anymore it abt 3 months ago despite collection of 3 weekly coins,.
However the 3000 BP And the 10 silver coins increase normally when i collect them ,
except bonus challange coins not increase. only 43 coins and stopped at this number

[hearty stream]

hacker pubg

[night cloak]

They should answer you immediately and ask you some questions. If that didn’t happen, make sure to create a new conversation.

[night cloak]

Please write the same message in the #old channel.

[night cloak]

Do you mean you faced a cheater?

[hearty stream]

Yes bbe

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @hearty stream. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[coral quartz]

I sent them all the info hope they'll answer me as soon as possible thank you so much you made my day

[night cloak]

Good luck!

[hearty stream]

Thank you kiki Ilove you soo much

[meager siren]

I feel the mic issue is like server related issue, all my teammate are in NA server, when I used my NA account whoever as leader it has mic issue, while when I switch to KRJP account join the same team as leader mic issue is gone, and if other teammate as leader it still has mic issue.

[steep notch]

Ya it’s not on Asia server I’ve already checked

[fossil briar]

So it's just na, makes more sense

[fiery scaffold]

what is the requirement to access #content ?

[steep notch]

And Mabe eu

[sly comet]

where is emulator support

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @hearty stream.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[shadow pumice]

Hey, my account has been banned and I did not violate the rules of the game and my account status appears to me normal, but I cannot log in my id: 5532829211

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shadow pumice.

[sly comet]

i remember there was emulator support here

[harsh scaffold]

Hello my key mapping in emulator doesn’t work

I cant press F or crouch or anything

This is regarding the latest update

[sick shale]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[solar swallow]

fix ur stupid parachute glitch

[crude sequoia]

Hello. Yesterday, after updating the gameloop, my keyboard stopped working (jump, sit, lie down, tab, and something else) how to fix it?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @solar swallow. You can also submit a report in #old in compliance with the channel's pinned instructions.

[twin robin]

Something is wrong with people's mic

Noone mic is turning on

[tender portal]

Where to report this page? @celest shadow

[twin robin]

Not sure bro

But is yalls mic working tho

When yall play?

[celest shadow]

You can report it through https://bit.ly/3soBavK.

[celest shadow]

If you are experiencing issues with the in-game voice chat, please report it in this thread: #928199003353538601.

[final hatch]

#Microphoneissue

No mic 😩

[final hatch]

Nope!

[coral quartz]

Kiki can't you help me in my situation ? 😢

[night cloak]

Unfortunately, no. It has to be through the game support as it is an account related issue.

[coral quartz]

Ok love thank u so much

[brave wolf]

what you guys decided with my suggestion?

[night cloak]

What’s your suggestion and why did you send in this channel?

Hello, administrator I found out that my PUBG Mobile account was Banned, but I didn’t modify the game files or use the cheat software. Please check my account again, thank you very much! I like the game ,I am a loyal player, i abide by the rules of the game, i hope you do not dissappoint me love of the game ,help me to solve it. I want to go back to the game and fight ,i can't stand it.PUBGMobile is me life.I hope your game is getting better and better.please help me ,thanks. Game nickname: (梅尼耶AAA) Game ID:(5653862687)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[coral bobcat]

anyone know why gameloop key mapping not working?

[cyan citrus]

For further assistance related to Gameloop, please visit their official website or their Discord server, @coral bobcat.

https://gameloop.com/.

[brave wolf]

sorry , i am confused , i sent in #discord suggestion about stickers.

[simple meteor]

PUBG Have Update?

[storm flume]

We currently do not have a specific release date for the upcoming update, @simple meteor. Once we do, we will publish further information in #news.

[night cloak]

Do you have permission from the user “vaakatct” from Tenor to use the stickers?

[brave wolf]

||Unable to find a way to contact that user and that user not provided any contact details 👀 that stickers are inspired PUBG character , company don't have rights to use? i have noticed in ToS company rights to use player / user content which inspired or copied the company IP , am not sure.||

[wispy crow]

As It was Written in In this Event's Rules that Winning team Players will Get Reward As I had Supported blue tem But I didn't get Any Reward But Event has Been Ended

[vivid sluice]

Help mine and my friends mics aren’t working

It shows we’re both got turned off mics and hearing

Like we restarted our games like three times

And it’s still not working

It was working like two hours earlier and now it’s not

[cyan citrus]

Please report the issue through #928199003353538601 in compliance with channel's pinned instructions, @vivid sluice.

[night cloak]

You read it wrong. Companies do no own the artworks. But can ask to remove or take legal action because of the IP.

[trail swift]

Provide me live apk link of game.

[pallid briar]

Self-promotion isn't allow. Please read the #735483472432594994. ||@night cloak||

[pallid briar]

You can download the game from: https://www.pubgmobile.com/

[trail swift]

Thank you.
And party hard 🎉 🎉

[north crown]

2nd Post. 1st post was unanswered
.
Id 554765407
I was in the middle of a Metro Royale match and the server errors and wouldn't allow me to return to the match. I've lost all my armor, guns and attachments. Can those be restored to my Metro account?

[cyan citrus]

Please contact customer support in-game for further assistance with this, @north crown.

[deep sapphire]

No audio on nth usa server

[cyan citrus]

Please add more details about the issue you are facing, @deep sapphire.

[deep sapphire]

There is no mics or sound from team this is only usa server

[cyan citrus]

Are you facing issue with your microphone, @deep sapphire?

[deep sapphire]

No it works perfect in Asia server but nothing on usa server
It's not only me but team mates also

[grim marsh]

Hi

Please...my account has been ban for 10 y
. I play without files or hacks I want to get my account back

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grim marsh.

[cold orchid]

Account banned for 10 y

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @cold orchid.

[winged pewter]

When come new 1.8 update?

[cyan citrus]

This is a known issue. You can report it through #928199003353538601 in compliance with channel's pinned instructions.

[cyan citrus]

No information regarding this yet. Please keep an eye on #news for future announcements.

[winged pewter]

Ok sir thank you

Or mam

[cyan citrus]

You are welcome.

[frosty depot]

I linked my account to the phone number and when entering the game it does not send the code saying a lot of actions were taken quickly try again later

[cyan citrus]

Mostly likely because of multiple login attempts or multiple attempts to receive the verification code, @frosty depot. You may try again at another time or contact customer service in-game for further assistance with this.

[onyx plover]

why my all maps downloaded reset ?

[cyan citrus]

What is your device, @onyx plover?

[onyx plover]

Gameloop

[cyan citrus]

Not much we can help with, @onyx plover. We only provide community support for mobile platform. You can try to do a Routine Repair of the game and Repair Resources through login menu or reinstall the game completely.

[onyx plover]

also yesterday updated 999 MB and today my maps and old downloads are reset...

[onyx plover]

okay nice

[frosty depot]

When do I have to try again

[hybrid heath]

Am trying to download Recommended Resources Pack In Resource Download Center but am getting an error again and again the error name download 1. Its stock again and again on 175 mb / 175 Mb . Even i try vpn also . Anyone can help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cerulean moth.

[cyan citrus]

You can try again after few hours or maybe tomorrow. You can also contact the customer service in-game for further assistance.

[hybrid heath]

Can you help me

[onyx plover]

same problem

[hybrid heath]

From yesterday

[cyan citrus]

Please share a screenshot of the issue you are facing and mention your device, @hybrid heath.

[hybrid heath]

Can you see live share screen

[onyx plover]

I don't need to any VPN cuz I leave in Germany but i think you live in Iran..xD

[solemn knoll]

Why theres no comms?

[cyan citrus]

You may refer to this response, @hybrid heath.

[hybrid heath]

Am from Pakistan bro my friends don't have any problems like this on it's for me

[cyan citrus]

Could you please elaborate?

[solemn knoll]

I cant hear teammates or they cant hear me

[cyan citrus]

That's a known issue, @solemn knoll. You may report it through #928199003353538601 in compliance with that channel's pinned instructions.

[hybrid heath]

I did it 2 times but not helped me

[cyan citrus]

Not much we can help with, @hybrid heath. We only provide community support for mobile platform here. You can try to reinstall the emulator completely.

[night cloak]

What Going On Man! Why Are Accounts Getting Ban Without Any Reason 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sick shale]

Selling accounts is against PUBG MOBILE's terms of service. Repeating this will result in a permanent suspension from the server, @brave flame.

[brave wolf]

Sadge , so we can't add it?

[celest shadow]

Self-promotion is not allowed here, @regal gull.

[short igloo]

I can't see other players titles in spawn island is there a option to change it???

[noble crest]

Hi admin i m unable to change my region i didn't receive verification code on multiple attempts i hv also linked my email but still and login with email but i still didn't receive verification code

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance with this, @noble crest.

[dawn valley]

Hi I have ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dawn valley.

[silent topaz]

Why yall turned off mics

[noble panther]

@cyan citrus help me please. My account have been hacked after playing for 3 years 😪

[cyan citrus]

Please add more details about the issue you are facing.

[silent topaz]

Our mics are not working

All of us my clan

[cyan citrus]

That's a known issue, @silent topaz. You may report it through #928199003353538601 in compliance with that channel's pinned instructions.

[silent topaz]

So will it be working again tho?

After that

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance.

[noble panther]

@cyan citrus I do that but no thing happened from 3 days

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day, @noble panther. Please wait patiently while they get back to you. Unfortunately, this is not something we can help with through the community.

[storm flume]

Please do not use languages other than English, @arctic merlin. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[arctic merlin]

Hello, I had a problem, I can not enter the piano metro mode, writes this mode is in beta testing, in which you are not participating

[cyan citrus]

The METRO ROYALE is not yet available for everyone, @arctic merlin. You may provide your feedback about that through #old in compliance with channel's pinned instructions or contact customer service in-game for further assistance.

[night cloak]

I have found a glitch would yall be interested in seeing it for educational purposes only

[arctic merlin]

So my friend logs into his account, and everything is fine with him, they tell me that I was banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @arctic merlin.

[sharp crater]

These used to be a report channel for people using incorrect methods....has that been deleted from discord??

[short moat]

hello

[cyan citrus]

Are you asking about reporting cheaters through video evidence?

[short moat]

can you plz tell me that when 1.18 update is coming

[cyan citrus]

No information regarding this yet, @short moat. Please keep an eye on #news for future announcements.

[short moat]

no can you dont tell me about dtes

date

when itr was coming

[cyan citrus]

No information regarding this as mentioned earlier, @short moat.

[short moat]

ok

thank you

[cyan citrus]

You are welcome.

[sharp crater]

Yes...I have the YouTube video ready with his ID....just don’t know where to post it

[short moat]

what post it on YT

[cyan citrus]

That was replaced with different method, @sharp crater. You can now report cheaters through the following link.

https://bit.ly/3uDSJZv.

[short moat]

we can also report cheators from Ban

[cyan citrus]

Please elaborate, @short moat.

[short moat]

what

[sharp crater]

When I try to upload it on that form it keeps saying this

And you can see that my link contains a video code already

[short igloo]

<@&481161015728406538> donr ignore my question

[cyan citrus]

You will only need to paste the YouTube video code as highlighted in that screenshot, @sharp crater. Remove the other part from your YouTube video link.

[lucid solstice]

I'm going to be random and my phone is forbidden

[sharp crater]

thanks @cyan citrus That worked

[cyan citrus]

You are most welcome, @sharp crater.

[narrow sparrow]

@cyan citrus why feature not available yet show in pubg mobile beta when i tap on shop and cretes

[plush forge]

#questions l lost mu akk and i can’t repair this pleas help my nik baGABELLA

[obsidian vale]

My Game Got Stuck Att lobyy after 2 minutes On Gameloop Any Solution Please

[tulip hound]

Hello, I have a problem, can you help me with something?

[storm flume]

Please contact the customer service for further assistance, @tulip hound. Refer to subpoint 5.4 in #faq for further information.

[obsidian vale]

WTF?

[sick shale]

They have been banned, @obsidian vale. Thank you.

Please use #discord for such reports in the future.

[obsidian vale]

Ok Sir

@sick shale Sir Have Any Solution For My Problem?

[tulip hound]

in #faq I did not find an answer to my question

[sick shale]

Read the instructions on how to contact the customer service. We are unable to assist with payment issues here.

[tulip hound]

okey thanks

[sick shale]

You may ask in Gameloop's server, refer to their official website for further information.

[finite timber]

i can not download HD lobby and any res WTF ?

[obsidian vale]

@sick shale Were Is Gameloop Server Sir ?

[red canyon]

voice chat is out for all players fix please

[storm flume]

Please refer to this channel's pinned messages for further information, @red canyon:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sick shale]

Refer to forums in their official website: https://www.gameloop.com/.

[keen dock]

How do you fix the cheer park audio glitch? mic and speaker not working after cheer park

[mint ruin]

My two accounts have been banned without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mint ruin.

[sick shale]

Does that happen after joining Cheer Park?

[keen dock]

Yes. It’s happened to me before. Tried restarting and starting a match. No luck

[keen dock]

Last time it fixed itself 24 hours later

[sick shale]

Submit a report in #928199003353538601.

[hollow imp]

Is anyone else’s mic not working or team speaker?

[obsidian vale]

@sick shale Invalid Channal?

[keen dock]

Yes

[obsidian vale]

Invalid Channal

[hard urchin]

Hi i need help

I'm trying to gift my friend RP but it says payment unavailable

If i try to buy UC it becomes available

If i buy UC first and then send gift is it possible

@sick shale

@static sleet if you can help?

[grizzled cedar]

The mics are not working for anybody

[opaque osprey]

I need some help and just wondering if anyone else dealing with this problem my team played metro and in game we couldn't each other and we got out of the game we still cant hear each other so we did everything that u can possible do to fix the game with a bug but still cant hear each other.

[west vapor]

Go to #old & then check threads

[sick shale]

There is nothing you can do if the specified payment method isn't available for you.

[sick shale]

The message was sent to another member.

[celest shadow]

Not possible, but you may try https://pubgmobile.com/pay instead.

[hard urchin]

@sick shale no that's what I'm saying

It's available if i go to purchase UC

It must be available on Gift side too

Really weird

[remote ravine]

Hey today I tried buying some uc but no uc was added to my account and money was Deducted from my card

What to do

[celest shadow]

When you face network latency or slight network fluctuations, these reasons may cause the delay in receiving UC/Items. We request you to wait 12-24 hours to ensure that your purchase is successfully issued to your account.

If you have already waited for 24 hours or longer but did not receive the UC/Items, please do not hesitate to contact the customer service in-game and provide them with the specific screenshots of the payment receipt and purchasing time/amount, the support agent will investigate on it and reissue the UC/Items to your account after it has been confirmed.

[remote ravine]

Ok I’ll wait

[night cloak]

would like to know why the metro does not work and who can help to repair it in advance id 5705673185

Is theres anyone here from the customer support

Hell me

Metro royale error

[celest shadow]

You may refer to subpoint 5.4 in #faq for further information on how to contact the customer service.

[night cloak]

Ok I've been playing since season 4 iam a clean player and I repeat a clean player and put under this 100 line my phone support 30 FPS and my ms always between 80 to 160 and without any reason I got banned in lobby after I've played 3 games bouns challenge this is literally violating my rights as a clean player although I've helped so many times to get cheaters banned