questions

[quartz moth]

Can we push people?

Or hear each other in global vc

[vagrant tulip]

@quartz moth please keep an eye on #news for future information.

[quartz moth]

Broski I already know that

Nevermind I’ll just wait till December 20th

I don't want to get my hopes up by expecting a flawed game mode.

[brave wolf]

Nice advertisement.

[normal fox]

also its BGMI

[lone surge]

@median jackal Brother, is there an update that makes the poco x3 pro support 90 fps?? I hope for a reply as soon as possible

[heavy vortex]

@lone surge

[lone surge]

I mean, poco x3 normal is not supported, and x3 pro is also not supported or supported? So that I understand

[heavy vortex]

As it clearly says in the screen shot, it's not supported either.

[lone surge]

Sadly, God is sad

[pale kernel]

my account got hacked by somebody in the Middle East, where can I go to retrieve my account?

[static sleet]

Please contact the customer service in-game and the customer service of the compromised social media accounts for further assistance.

[pale kernel]

The customer service in game are just robots replying

[static sleet]

You will need to record your issue through AI and select the available options to connect to a customer service representative, @pale kernel.

[pale kernel]

I’ve been trying for the last hour, it has not connect me to any representative at all

Got my account back now, thanks for the help

[fathom void]

@lime juniper can you do some magic for me to get the Buddy Godzilla....😂?

[static sleet]

Glad you have.

[night cloak]

Good afternoon, I ran into an error in the metro mode. Appearing on 1 map, I walked away for a minute, and while I was leaving my character was killed. After that, my phone went into sleep mode and when I logged into my account my armor disappeared (level 6 Helmet "Steel Front", 6 level Armor "Steel Front", MK 14 "Cobra".)

[ebon linden]

Hi i need help

[winged oracle]

hi i need help

[pulsar bluff]

yes

i can help

[alpine lodge]

anyone can help me i am getting 23 mb of update again and again

[winged oracle]

Please help. I want to change a country in a game. I can only change a country

[ebon linden]

Delete the game and upload it again

[pulsar bluff]

yea

[winged oracle]

I don't see the change country button

[alpine lodge]

@@ebon linden wow

thats not solution @ebon linden

[ebon linden]

Do a routine repair

[winged oracle]

u can help me or no

[ebon linden]

When I login to my account on the game through the third link, I face the problem that the login fails, although the game is fine and I made a routine repair and also the internet is strong and I register it says login failed and when I try to change the password for the internal link, the verification code does not come to me on Viacho’s Gmail Reason and please reply

[alpine lodge]

already repaired@ebon linden

yes@winged oracle

[ebon linden]

Are you sabotaging the game files?

[alpine lodge]

go to settings and , on ur left u will get an option named accounts

no@ebon linden

[brave wolf]

Finnish

[ebon linden]

Yes, activate the vbn and open the game

[alpine lodge]

ok@ebon linden

[median jackal]

Hello, the error occur when you try to login wrong login credentials. Please check number/email are correct.

[median jackal]

Could you please provide a screenshots?

[median jackal]

Hello, may i know your device?

[ebon linden]

The postal number is correct and the password is also but I am also facing the problem of logging in failed

[vale sluice]

Can anyone pls help me

It keep saying this

[night cloak]

Try restarting the game maybe

Or click repair

[alpine lodge]

samsung note 5@vale sluice

[vale sluice]

I restart like toms

[vale sluice]

No

[night cloak]

Click repair

[vale sluice]

How

I m so confuse

I deleted and download back

It's still there

[night cloak]

When you launch the game, before the login screen, it gives you some options on the right. Click repair

[vale sluice]

Ok

[alpine lodge]

samsung note 5@median jackal

[median jackal]

Well, please try again after few moment. Have you tried routine repair?

[vale sluice]

Bruuuuh

Idk

[vale sluice]

Thank u

[night cloak]

No problem

[alpine lodge]

anyone help me

[median jackal]

Thank you, please clear your game data from your mobile settings.

[alpine lodge]

getting 23 mb of update again and again

i will lose my game data means resource pack and maps@median jackal

[median jackal]

Yes.

[alpine lodge]

thats not good actually😩 @median jackal

[median jackal]

Sad, but you mentioned "you tried routine repair" nothing change.

[alpine lodge]

yes ofcc....@median jackal

[ebon linden]

Tried everything and deleted the game and tried on another device and on my computer The problem is that I have been facing this problem for more than two hours, and the account has not been logged in

[alpine lodge]

thanks@median jackal

[median jackal]

Well, please contact with in-game customer service for future assistance.

[median jackal]

You are welcome.

[vale sluice]

Cannot cya

It can't work

It keep loading

When it enter to lobby

Than it can't load my friends and my Modes

[shut hawk]

💯

[median jackal]

@vale sluice, what's the issue are you facing. Could you please elaborate?

[median jackal]

Hello there, do you need any assistance?

[vale sluice]

Here

Is the issue

I can't load

My wifi is excellent condition

[median jackal]

Have you tried others network?

It might be cause of downloading.

[upbeat lotus]

Hello

I need more details about All Talent Championship

[median jackal]

Refer to this linked message below.

#questions message

[upbeat lotus]

It’s about Anti-cheat

I was info about the pointing System

And how many matches we have to Play and How many matches we can Play and How many matches will be counted

I want*

[median jackal]

Which stage you are now in All Talent Championship, @upbeat lotus?

[cursive oxide]

is the red thing on the center of the screen allowed? Not a third party software btw

[pallid briar]

Which phone are you currently using?

[cursive oxide]

red magic 6

[pallid briar]

As long as it is a built-in feature within the phone, there shouldn't be an issue. But usage of any third party software that modify the game in anyway is against the terms of service and will result in an account suspension.

[cursive oxide]

yeah, good to know ^^

[sly heath]

Can i get free RP badges or RP supplies i worked hard to max my free pass to get the rp point shop and get the glacier airplane can i get some badges or supplies pls ? I know you will say no cuz its paid only but still plz

[pallid briar]

Unfortunately, that is something we can't just give you. You can always buy them in-game but begging isn't allowed here.

[sly heath]

Ok

[vale sluice]

Only one

Other games can play

[median jackal]

If you restart the game after downloading any map, does the game map start downloading from the beginning?

[median jackal]

Please try with others network too.

[median jackal]

After entering the game, please turn off downloading.

[tepid rune]

hello,i need help on something

[median jackal]

Hi, how can we help you today?

[vale sluice]

How

[vale sluice]

Huh???

[tepid rune]

so,a friend of mine try to login his account using fb but suddenly fb disable hai account bc of Instagram, Instagram says that hai activity against the community guidelines,so we are waiting untill the disabled period ends....but, suddenly I saw his account online in the pubg and he says that's not him,he thinks his account got hacked

is there any way to get his account back?

[median jackal]

Is he have still access to his account?

[tepid rune]

he can't even open it

bc his fb is disabled

[median jackal]

Only Facebook linked to his account?

[tepid rune]

yupe

[median jackal]

That's mean, he haven't access to his account.

If he loses access to his account, sadly customer service is unable to help him. You can still ask him to contact you for future assistance with this, @tepid rune.

[tepid rune]

I see,so we have to wait untill his fb isn't disabled anymore to get the access back

[median jackal]

Yes, but if he thinks his account is at risk he can contact in-game customer service.

[tepid rune]

ou ok,thx for your time :D

[median jackal]

My pleasure. :)

[vale sluice]

Than?

[median jackal]

From there you can turn off downloads.

Maybe after turning off, the loading will be okay.

[vale sluice]

Still cannot:)

Iam crying

[median jackal]

@vale sluice, may I know your device?

You tried routine repair right?

[vale sluice]

Howwww

Iam so tired

Iam dying

Without pubg

[median jackal]

Try to repair your game from login menu by selecting "Routine Repair", @vale sluice.

[vale sluice]

Oppo cph2015

[vale sluice]

Alr

Cannot

I'm dying

[primal sphinx]

Plz Help Mera Region change nhi horha number per messege nhi arha koi help akre do USA Sy Pakistan Karna hy any one help plz

[median jackal]

Clear game cache and reset your network settings one time - Mobile settings > System & updates > Reset > Reset network settings. Restart your device. If the issue is persistent, try to reset all the settings by tapping Reset All Settings.

[primal sphinx]

Bruh are you Pakistani agr Pakistani ho to Yar Mughe nhi ati English plz

[median jackal]

Please do not use languages other than English. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[primal sphinx]

What I don't unknown english

[median jackal]

Refer to this response. Use Google translate, @primal sphinx.

[primal sphinx]

Oky bruh

[bronze canopy]

Hello . I add $5 in my Google Play Store for subscribtion . I have us Play Store account and purchase us Play gift card but I m in india . It's shows error

[modern swan]

How can I unlink my linked email from PUBG MOBILE ACCOUNT please help?

Someone are using my account from my linked email

[median jackal]

The third link feature isn't available yet.

[median jackal]

Please contact with in-game customer service for future assistance. We're unable to help you with any account related through the community.

[modern swan]

and I forget my linked email

Please help

[median jackal]

Nothing can we do to help you with any account related. Again, please contact with in-game customer service.

[idle tree]

Hello,
I have a very strange issue in the game. While im playing and i look at players (or bots) my aim controller (the right side motion controller that allows you to place your sights on an enemy) freezes (or it is really choppy).

The problem appears only when the crosshair is almost on an enemy (even if i dont see the enemy or i know he is there, yes even through walls and obstacles at realtively big distances). I can move it in any other direction but not on the player. If i use gyro to place the cursor it works without any problems.

I have tested it also in training grounds in the bot chellange and the problem still persists.

My specs and settings:
-Phone : Oneplus Nord (12 bg ram version)
-OS: Android 11 Oxygen (11.1.6.6.AC01DA)
-Network: Wifi 5 at ~450 Mbps

Game settings:
Smooth graphics, Ultra FPS, No Anti Alising, Colorfull.

What i've tryed:
-Contacted Oneplus support and check if my phone has any software/hardware issue.
-Reinstalled the game.
-Lowered all settings to minimum.

P.S. The issue does NOT happen in spawn island where there are all the players.

[storm flume]

Please do not use languages other than English, @pallid rain. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[bronze canopy]

Hello . I add $5 in my Google Play Store for subscribtion . I have us Play Store account and purchase us Play gift card but I m in india . It's shows error

Hello . I add $5 in my Google Play Store for subscribtion . I have us Play Store account and purchase us Play gift card but I m in india . It's shows error
My $5 shows error for purchasing any item from pubg

[unreal cloak]

Hi, I won one of the 10k UC codes in the event last night (thank you), I checked in this morning and it is not on my account. It’s been roughly 7 hours. How long should it take to come in, and is there a way to confirm that I actually got it and wasn’t mistaken? Thank you.

[sick shale]

Can you be more specific?

[sick shale]

We are unable to assist if the game isn't available on your region.

[unreal cloak]

What would best help you?

[sick shale]

Screenshot of the event, winners announcement, etc..

[unreal cloak]

Hm I only have a screenshot of the code that I used, I closed everything down before bed last night. It was the holiday special event, I’ll include the screenshot I have.

[celest shadow]

This is a redeem code. You can use it in https://pubgmobile.com/redeem. Anyone who were present during the stream can redeem these codes.

[unreal cloak]

Yes I redeemed it during the stream and won, I was just wondering what sort of time frame I was looking at for it to be in my account, as I checked this morning and it’s not there.

[drifting crest]

what time is the leaderboard refresh? for Na squads

[celest shadow]

It should be instant. Did you check your in-game inbox?

[unreal cloak]

I did just check and there is nothing.

[celest shadow]

00:20 UTC.

[drifting crest]

ok

[celest shadow]

Please send a detailed message of your concern in #copyright and include your PUBG MOBILE user identification.

[fathom void]

@celest shadow $0.99 for 5 days or 1 day...?🧐

[celest shadow]

Once per day.

[idle tree]

So, is anybody able to help me with my problem i mentioned above in the long post?

[unreal cloak]

Okay thank you for your help!

[fathom void]

Lol😢

[weary sky]

Goy hacked my acc

Can I do anything

[drifting crest]

when is that?

could u tell me in how long?

[pallid briar]

Do you still have access to your PUBG MOBILE account?

[weary sky]

Yes

[fathom void]

Bro use debit or credit card......

[pallid briar]

Which log-in methods are connected and which ones are compromised?

[celest shadow]

Feel free to convert it to your own time zone.

[night cloak]

How does it go, there is no one left on the game in solo ?

[weary sky]

Tweet

[weary sky]

Tweet

[drifting crest]

another question, do i have to be top 500 for 24 hrs to get conq?

[pallid briar]

Please contact the twitter customer service to recover your lost login method. Also, please contact the customer service in-game to unlink any unauthorized social media accounts.

[weary sky]

I am trying

[pallid briar]

If you have already contacted them, then please wait patiently.

[celest shadow]

You just need to maintain Top 500 before the daily refresh.

[drifting crest]

so does that mean if i reach top 500 1 min before refresh do i still get conq?

[celest shadow]

Yes.

[drifting crest]

ooooo

conq in’s in the bag

[celest shadow]

You can move it anywhere in the main menu.

[elder tendon]

i want to change my region but don't recive verification code

[storm flume]

Please contact the customer service for further assistance, @elder tendon. Refer to subpoint 5.4 in #faq for further information.

[elder tendon]

i tried but not helpfull

[latent acorn]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible

[polar marsh]

Please refer to the private message from @polar marsh for further information, @latent acorn.

[pallid briar]

Unfortunately, we are unable to assist you with account related issues thought the community. Please try again later and feel free to report the issue in #old.

[night cloak]

hey that happened with me today too

[thorny cobalt]

What happens to PUBGxJUJUTSU_Kaisen Collab???? @static sleet

[night cloak]

here is the link. Discord isnt allowing me to drop files >100mb
https://drive.google.com/file/d/1zvhe8GZl8MEUnkxYhjmJYwWOY6afiRgh/view?usp=sharing

[latent monolith]

ID:273JCGB5 join group purchase perk global version

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @latent monolith.

[tropic zinc]

My acc got ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tropic zinc.

[whole verge]

Hello, my account has been hacked, a fraudster has access to the account. I can still log in to the account

[west vapor]

Hey @whole verge
We are unable to handle such matters through the community because we are not affiliated with the customer support team.

Make sure to change your Passwords of any linked socials.

Please contact customer service in-game for further assistance with account related issues. Here an example to get to a support agent:

Hello, @fresh wasp . Please do not ask or beg for in-game items here. Instead, we recommend that you participate in #events or #giveaways to stand a chance to win a Royale Pass or UCs.

[fresh wasp]

@west vapor okay

[compact dagger]

Im not able to link my phone number in pubg account it doesnt send me verification code

Please help me

[acoustic inlet]

Anyone of mod can do anything he is playing like that live !!! With his main account like wtf
https://vm.tiktok.com/ZSePv4oJh/

[west vapor]

Hi @acoustic inlet

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[acoustic inlet]

Ok I will

done

[pallid briar]

Try again after logging in using your third link email.

[iron ridge]

???

[pallid briar]

For transaction related issues, please contact the customer service in-game for further assistance.

[iron ridge]

Where?

[steel pawn]

4 mint left
lets see?

from last 4 week at this points it will again link

[fresh wasp]

👆

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fresh wasp. Remember to read through #faq before asking questions in the support channels.

[pallid briar]

Please refer to subpoint 5.4 in #faq for further instructions.

[steel pawn]

what is happen?

dear mods?

now i m restarting

[cyan citrus]

Please try to do a Routine Repair of the game and attempt to remove your account again, @steel pawn. If the issue is persistent, contact customer support in-game for further assistance.

[steel pawn]

thnx fb was unlinked

[cyan citrus]

You are welcome.

[acoustic inlet]

hey bunk is there anyway to be investigator on pubg mobile , i would like to be one of it since the most of arab Violation of the rules of the game and i need to be part of member who want my best game to be clean

[cyan citrus]

You can apply for Investigator Role in-game through the Security Zone > Video Review, @acoustic inlet. If you are eligible to become an investigator, you will be able to review videos for different reported players and you can earn different rewards based on your judgments.

[acoustic inlet]

i did that many time and i didn't get it , seems it's no way to be part of it

[cyan citrus]

We don't have exact tier or level requirements to become an investigator, @acoustic inlet. We recommend you to keep playing until you are eligible to become an investigator. Players with a history of good ranking, level and good accuracy of reports should be eligible to become an investigator. For further information regarding Video Review Station, please refer to the following message.

#questions message.

[shrewd raven]

Device ban is also for Pubgm Emulator??👀

[cyan citrus]

Yes, @shrewd raven.

[warm pilot]

umm hey

is mirror world going to be for another month?

[cyan citrus]

No information regarding any changes to Mirror World, @warm pilot.

[stoic garnet]

i cant change number and region can you help me

[warm pilot]

this isn't gonna end like with 3-4 days tho right?

[shrewd raven]

If I got ban my account on emulator, I am not able to play pubgm on my pc anymore?

[cyan citrus]

What is the issue you are facing when trying to change your region? Also, you cannot change or remove third linked phone numbers and emails at the moment.

[cyan citrus]

Please refer to the following announcement for more information regarding device bans.

#news message

[stoic garnet]

somethines its say too many try too quickly

[cyan citrus]

Please keep an eye #news for more information.

[stoic garnet]

but i tried everything its not working for me

[cyan citrus]

What is the issue you are facing when trying to change your region?

Yes, not yet.

Again, not something we can help with, @night cloak. As advised, please keep an eye on #news.

[stoic garnet]

its not working

[cyan citrus]

Yes, but you need to be precise and tell me what is the exact issue you are facing, @stoic garnet?

[stoic garnet]

i put my number in given option then i press obtained then i recived a code i put the code and its saying too many trys

everyday i try this but not working

[cyan citrus]

Please try to log into your account with linked email, and attempt to change your region again, @stoic garnet.

[stoic garnet]

ok

[hoary ledge]

hi i have problem
i play with emulator but i cant sit or jump or change my gun how can i fix it

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @hoary ledge.

https://gameloop.com/.

[wispy oracle]

what is download obb thingy of pubg?

and why i keep getting request timeout it keeps saying that in game

and my friend list everything is empty although i played yesterday

[cyan citrus]

From where did you download the game, @wispy oracle?

[wispy oracle]

google play

[cyan citrus]

Please mention your device and country, @wispy oracle.

[wispy oracle]

Huawei nova 5T , Malaysia

[cyan citrus]

Got it! For how long have you been facing this issue, @wispy oracle?

[wispy oracle]

you know like no friend list loading , no events loading basically i can only see the default background but my outfit exists. And when i want to play with friends they start a match i can't load in cause i basically am stuck in the lobby/main screen suddenly i can join the match.But after 30s it says Match ended return to lobby

[wispy oracle]

only today but request timed out been happening quite numurous times but i was able to play it still

[wispy oracle]

cause basically my friend can see me in the team and i just see the main screen with my ownself only

and you dont need to be as formal as you are required to i just hope to have a friendly talk to solve my problem tq

[cyan citrus]

Got it! Thank you, @wispy oracle. This is probably due to your internet connection. Please try to do a Routine Repair of the game from login menu and clear game cache. Also, reset your network settings or your all device settings and see if it will make any difference. To reset your network settings, go to your device settings > System > Reset > Reset Network Settings. Restart your device.

[wispy oracle]

i tried to even redownload the game it still stuck

[cyan citrus]

Can you please try to toggle with your device settings as I mentioned above, @wispy oracle? Also, do a Routine Repair of the game and clear game cache before that. Remember to restart your device after you reset your device settings.

[wispy oracle]

yeah ill try it give me a few minutes

[left prism]

Hello I have a problem with the emojis we use in cheerpark i bought it 600rp points and it’s not working

[ionic slate]

Strange issue im facing

[left prism]

Can anyone help pls i tried to remove and put back but it’s not working

[cyan citrus]

Can you please make a video recording of the issue and share it here, @left prism?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ionic slate. Remember to read through #faq before asking questions in the support channels.

[ionic slate]

Do you understand it by watching the videos?

@cyan citrus

[left prism]

Yep ive got it ready, it’s the one with hearts all around; all of them are working but not this one

[cyan citrus]

Are you referring to the voice message getting repeated?

[tropic hearth]

How can I add my weapon when i start a game?

I always start without a weapon...

[cyan citrus]

That feature is only available for Legendary and above weapon skins, @tropic hearth.

[ionic slate]

@cyan citrus Yes but if you pay attention to the voice that comes back through teamates mic its not the same as i hear.. i have anna's voice but teamates hear it as defaul or classic

[tropic hearth]

Ohww i see... so I always start without a basic weapon? Whats the point of buying a weapon for.. lets say 7 days?

[cyan citrus]

It is possible that your teammates does not have the required resources to hear the voice, so they hear it as default.

[ionic slate]

Which ones? The manually downloaded ones when u loggin to the game for the first time

[left prism]

Yours is Anna right?

[cyan citrus]

Got it! Thank you. Are you facing this issue with certain emotes or you are unable to perform any emotes?

[ionic slate]

It is

[wispy oracle]

alright basically i switched to data it works. When im on the internet it doesnt @cyan citrus

[left prism]

They are all working great except the one with hearts around

I bought it recently

[ionic slate]

Is it here @cyan citrus ?

[cyan citrus]

I'm not entirely sure what you mean here. As mentioned earlier, you will have guns equipped in the Spawn Island for Legendary and above skins.

[wispy oracle]

but it loads like veryyyyyy slow so

[cyan citrus]

That is right.

[cyan citrus]

Then it should be an issue with your internet connection. As mentioned earlier, you can try to reset your network or device settings or contact your ISP for further assistance.

[wispy oracle]

basically this i tried. I used data opened game. Then i turn on wifi connection it crashes

[tropic hearth]

I bought the Vss weapon for 7days but i cant use it when i start a game

[cyan citrus]

I understand everything what you say, but please try to follow the steps I provide.

[wispy oracle]

ok

[cyan citrus]

Yes, because that skin is not Legendary.

[tropic hearth]

And how can i make it legendary?
Do i need to purchase it?

[cyan citrus]

You cannot make it Legendary, @tropic hearth. You will need to own a different Legendary skin.

[wispy oracle]

okay i reset those things u said

and basically if it doesnt work i contact my isp?

[cyan citrus]

You should, as the game is working properly on a cellular network, @wispy oracle.

[wispy oracle]

yeah it doesnt work. What do i ask them ? (no need to be so formal dude chill some spaces typo dont worry)

[cyan citrus]

You can start with describing your issue, @wispy oracle.

[ionic slate]

Is it known to you how many of these does it take to build a snowman?

[left prism]

What should I do ?

[wispy oracle]

This happens when I load in and before this says request timed out

[wispy oracle]

basically this

[cyan citrus]

You have been answered, @wispy oracle.

I understand the situation, but you need to follow the steps I have provided.

[wispy oracle]

i followed every single one wdym

except the contact isp thing

[cyan citrus]

Then please contact your ISP, @wispy oracle.

[cyan citrus]

Please mention your device.

[left prism]

iPhone 8

[cyan citrus]

Please try to do a Routine Repair of the game from login menu and Offload PUBG MOBILE one time, @left prism. You can Offload the game through your device settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Offload App.

[left prism]

Alright I will do it. Thank you

[cyan citrus]

You are welcome.

[left prism]

Well I did it but still the same one not working

@cyan citrus

[cyan citrus]

Please submit a report of the issue with all the details and include the following information as well, @left prism.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Screenshot/Video Recording

[left prism]

Where

[cyan citrus]

Sorry. Through #old, @left prism.

[left prism]

Ah okay, thank you

[cyan citrus]

My pleasure, @left prism.

[nimble topaz]

Why this happening? Please fix this asap.
Game id : 5142763381

[cyan citrus]

What happens after you try to log into the account, @nimble topaz? Please share a screenshot of that.

[limpid spruce]

I did every fkn thing just tell them to push a patch for this fkn bug

[cyan citrus]

You can submit a report of the issue through #old in compliance with channel's pinned instructions, @limpid spruce. Also, do not bypass the inappropriate language filters.

[limpid spruce]

You do know why I’m using inappropriate language

[night cloak]

Wtf

Why cant i play With my fri eds?

[median jackal]

Could you please elaborate?

[fringe tapir]

https://discord.com/channels/@me/864785229336412170/921466947659501618

[ionic slate]

When does the new royal pass month start

[night cloak]

is there an offical pubg pc discord server?

[median jackal]

Probably 19th December.

[silk violet]

Hello i want to change country/region but there is no button here
How can i do it ?

<@&639889499718942720>

@velvet smelt

[lime juniper]

https://discord.gg/battlegrounds

[lime juniper]

It is not available in your region.

[silk violet]

But my friends can change it

[lime juniper]

The option is not available for accounts registered within the European Economic Area.

[silk violet]

But im in Morocco not Europe

How to change it ?

[lime juniper]

If the option is not present, you cannot change it. Thank you for understanding.

[silk violet]

Can't change european economic area ?

I understand you

[burnt viper]

hello, are we allowed to report someone selling domains (not in this sever) including the title pubg?

[median jackal]

Unfortunately noo, cause of GDPR laws.

[silk violet]

Ok understood thanks for your time ♥️

You're very helpful

[median jackal]

You are most welcome and thank you for understanding.

[silk violet]

@lime juniper thank you ♥️

Have a greate day guys

One more question i want to unlink my email adress because i was scammed
How to do it ?

[median jackal]

Unfortunately, third link email unlinking feature Isn't available yet. You can contact with customer service via in-game, if they consider.

[silk violet]

Ok i will do it thank you ☺️

[split wharf]

Hey in rp bonus event how this player got 45times of RP without playing any match

Screen shot clearly mentioned player has never played a match

[split wharf]

I saw this player name in corner of RP bonus event, which changes in every second

[median jackal]

Hello! Is there any mission in RP Bonus. Like "login" to get a coin or "stay in the game for a few minutes" to get a coin?

[lilac jolt]

can someone help me, my game keeps lagging since like 2 days ago and i cant fix it

[split wharf]

No , after completing mission like collect 8x ,kill with m416, give like etc while in classic mode

[lilac jolt]

its not my ping

[median jackal]

Hello there, classic or TDM?

[lilac jolt]

both

more in tdm lately

[split wharf]

I think BOT are also participating in that event.

[median jackal]

Are you sure about the IGN?

[median jackal]

What's your device? Please mention ram and processor.

[smoky talon]

Hi, can you help me about the purchase when im trying to purchase UC this is came out

[split wharf]

Ya , already completed that event. There is no login coupon for that.

[lilac jolt]

sam tab

[smoky talon]

On ios btw

[median jackal]

Unfortunately, we're unable to help you with this in here on discord. Please contact with in-game customer service for future assistance.

[median jackal]

Ram & processor?

[lilac jolt]

bro idfk

[smoky talon]

Oh thanks

What should i tell in game?

Service

[median jackal]

Please give me some moment. Want to check in-game missions.

[median jackal]

Refer to sup-point 4.6 & 4.7 of #faq for future information.

[median jackal]

The issue you’re actually facing and first you have to select category.

You have to do by your own, cause we're don’t know about your exact issue.

[smoky talon]

Could u give me their contact gmail

[rotund wolf]

My account has been hacked and the email has been linked

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @rotund wolf.

[rotund wolf]

In-game support has been contacted, but there is no solution

Is there a solution to my problem?

After the hack, I no longer play with the previous fun. Before the hack, I am very sad. How is the giant company, PUBG Mobile, does not know how to solve a small problem like this one? Thank you😭

@cyan citrus Please help me, I am very tired with my account

[cyan citrus]

Please understand that we only provide community support through this platform, @rotund wolf. We are unable to help players with compromised accounts in any way. Please continue with the customer service instead.

[heavy vortex]

It can either be the purchase 60uc mission or just the unlocking of the event or maybe you aren't viewing the correct ID because there can be hidden characters too.

[left prism]

Well actually I sent the message in feedback and when I wanted to send the video says I have to wait 6hours

[cyan citrus]

There is a cool-down . You can upload the video to YouTube or another online hosting website, edit your message and send the link of the video.

[left prism]

I’ve sent in here earlier

But what happens when we write it in feedback? Is there anyone who will fix my issue or no?

[inland zenith]

Very cool, tenсent =)

Amazing 😂

[cyan citrus]

Are you playing on an emulator, @inland zenith?

[inland zenith]

Lol, no

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @inland zenith. You can also submit a report in #old in compliance with the channel's pinned instructions.

[solar saffron]

@cyan citrus

Can I ask something?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @solar saffron. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

The community team will go through the #old channel from time to time and will forward that to the developers. You may also try to contact customer service in-game.

[solar saffron]

@cyan citrus check dm please

[cyan citrus]

You may refer to this response, @solar saffron.

[night cloak]

Hello

[cyan citrus]

Hello! How can we help you, @night cloak?

[night cloak]

In-game customer service is not helping me

I have emailed dozens of times.

And i can't find a real person to talk about my issue

[cyan citrus]

What is the issue you are facing, @night cloak?

[night cloak]

My account was hacked and somehow they changed my email. Although I have all kinds of information and receipts they want, they close the case and do not help why i can't understand

[cyan citrus]

This is not something we can help with through the community, @night cloak. Your account security is your own responsibility as well. You may try to contact the customer service again or create a new account.

[night cloak]

What should I do if they don't want to help me?

[cyan citrus]

Only customer service can help you with your issue, @night cloak. Your other option is to create a new account.

[blissful mauve]

h i

i have a problem

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @blissful mauve. Remember to read through #faq before asking questions in the support channels.

[blissful mauve]

Hello I am having a problem buying uc coins when I want to buy it tells me that my account is in danger please solve this problem.

[cyan citrus]

Please try to change your password for your social media accounts and logout from all the devices for both social media account and PUBG MOBILE, @blissful mauve. Log into the account again and see if it will make any difference. if the issue is still persistent, please contact customer support in-game for further assistance.

[blissful mauve]

i will try

[marble terrace]

Hello. My account was banned by mistake! I have not used any modifications in the game! Please help! Here is my ID: 589148345

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marble terrace.

[lilac jolt]

@cyan citrus i need help

[stark peak]

Solution??

@cyan citrus

@lime juniper

[night cloak]

Hi @cyan citrus

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@cyan citrus I need the help in a dm

[cyan citrus]

This is not the latest version of the game. Please try to update the game to the latest version or reinstall the game from Play/App store.

[cyan citrus]

State your issue.

[stark peak]

I have bro

2/3 times

[night cloak]

I need help with pubg mobile Korea to change the events

They are on Japan now and I want Korean event

[cyan citrus]

This is the latest version of the game.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[stark peak]

How do i update

On ios

I dont have an option

On App Store

@cyan citrus

[cyan citrus]

Don't provide false information in the support channel, @night cloak.

[stark peak]

How do

I update

I dont have an option

[cyan citrus]

Please contact customer support in-game for further assistance with this, @stark peak.

[stark peak]

Ok

[lofty locust]

We just ride a snowbike and where we are?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @lofty locust. You can also submit a report in #old in compliance with the channel's pinned instructions.

[lofty locust]

Can we move back to normal place from this?

[cyan citrus]

You may try to restart the game, @lofty locust.

[lofty locust]

I tried it and it didnt work

[cyan citrus]

Not sure, @lofty locust.

[lofty locust]

Sad

[soft lagoon]

Need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @soft lagoon. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@cyan citrus did you see that video i shared about sound problems??

[hybrid whale]

I got ban in game for 7days
Violation of User Agreement

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hybrid whale.

[cyan citrus]

I didn't. Please upload it to YouTube instead to make it more convenient.

[night cloak]

i dont have a yt channel

i have started drive link

[cyan citrus]

I don't have access to that file, @night cloak. Please upload it to YouTube.

[night cloak]

oh lemme change permissions

https://drive.google.com/file/d/1zvhe8GZl8MEUnkxYhjmJYwWOY6afiRgh/view?usp=sharing

https://drive.google.com/file/d/1zvhe8GZl8MEUnkxYhjmJYwWOY6afiRgh/view

This can you check now?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[night cloak]

[cyan citrus]

This is not PUBG MOBILE, @night cloak.

[night cloak]

Bgmi which is pubgm right?

[cyan citrus]

It is not, @night cloak. BGMI is complete different game.

[empty flicker]

yo why yall banned me bruh

[celest shadow]

Please elaborate on your issue and include a screenshot of the issue, @empty flicker.

[storm flume]

Please do not use languages other than English, @empty flicker. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[supple finch]

why does it say i have 0/1 of my outfit, and it says ‘no items left’

i did the longest grind for that skin…

[cyan citrus]

The skin may have been equipped in another Portable Closet, @supple finch. Try to switch your closets.

[supple finch]

oh yeah true

sorry about that

[cyan citrus]

No worries, @supple finch.

[void grail]

Is there any way to unlink phone number from pubg mobile account?

[cyan citrus]

That is not possible at the moment, @void grail.

[void grail]

Anyone using ipad 11 inch 2020 with excellent sensitivity settings? And want to share? I will pay him in UC

[cyan citrus]

You may try to ask other players in #pubg-mobile, @void grail. And please remove the UC part.

[dire path]

@lime juniper can't message support from In-game same Message again and Again what to do know??

[manic totem]

can u plzzzz ban campers

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @dire path.

[dire path]

But you can forward this problem to you team that players facing account transfer problem so they could do something because it's not possible to reach in-game support team

[compact badge]

Any halp me

[wispy oracle]

btw thx bunk for helping its fixed now the game back to normal

[cyan citrus]

Not something we can help with. We only provide community support, and that only for PUBG MOBILE.

[cyan citrus]

My pleasure, and you are most welcome.

[compact badge]

Plz halp me my channel copyright strick

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @compact badge. We may otherwise have to mute you.

[rotund kiln]

Hello
ID : 5640061951
I can't play bonus challenge on my account and change region is not found and I can't play bonus so I can't change points to UC please solve this problem
Thanks🖤

I talked to support few times In game and the problem hasn't solved

[feral forge]

You have already sent your concern in #copyright, please be patient for a response or we may otherwise have to mute you, @compact badge.

[compact badge]

Only one channel bro my life is dead

Me die

My life my youtube channel

:😭 😭 😭

[feral forge]

Bonus Challenge is only available in specific regions, and if it is not available in your region, please be patient until it is available.

Also, if the change country/region option is not available for your account, it is most likely because that you have created or registered your account in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, you are not permitted to change your county/region.

[rotund kiln]

I am in Egypt

And my friends can play bonus and they can change region I am the only one who can't

And I created another account and in that account I can play and change the region

[celest shadow]

Please wait patiently for a response, @compact badge.

[compact badge]

@celest shadow ok i am wating

[dusk nova]

Hlo i want to change my region but i cant change it. It alwayas shows the parameter error

[celest shadow]

Should you encounter a Parameter Error-1 while attempting to change your country/region setting, please ensure that you first log in with a linked e-mail address and try again.

[dusk nova]

@celest shadow Yes i have already tried that but also i cant change my region

[thorn apex]

Is there a way to hide screen overlay while in spectator mode?

[celest shadow]

Did you log in with a linked e-mail address?

[celest shadow]

Which screen overlay are you referring to?

[dusk nova]

@celest shadow yes i already tried that but cant change it🤦‍♂️

[thorn apex]

the buttons and mini-map

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information.

[dusk nova]

@celest shadow ok sir

[celest shadow]

As far as I know, it is not possible to hide these when spectating.

[thorn apex]

How is it done during esports streams then?

[celest shadow]

They have a special software.

[thorn apex]

:/ nvm, thnx for the info

[dusk nova]

@celest shadow i didn't get proper help from in game costumes care

[green mantle]

My account was banned but when i try to login again from my next account game wont let me login help

Stuck on this screen

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[celest shadow]

Reinstall your game.

[green mantle]

Okay

Reinstalling

[green mantle]

Solved thanks

[robust mortar]

I don’t get any bullet sounds in tdms . How can i fix? I re downloaded and tried to repair the game but it didn’t work. I just wasted my data doing this

[maiden moss]

Hi i want to change my region how can i change

[high estuary]

Hello I recently switched clans, and I do not have any UC or name change cards. They would like me to change my name to clan name. Can you help me with this please?

I have lots of ag and a good amount of silvers but name change cards can only be purchased with UC.

[cerulean scroll]

Kindly post your issue in #old in compliance with channel's pinned instructions

[midnight wasp]

ID has Data Transfer Outside EEA can't open two Factor Authentication?

[last notch]

This doesn’t make sense

So people just get 10yrs ban for nothing

[polar marsh]

Please refer to the private message from @polar marsh for further information, @last notch.

[uneven raptor]

Hi. I have one problem. I bought a new phone. There was a code for a pubg. I was delighted, I introduce Him, but he is not a worker

[median jackal]

I didn’t understand, could you describe your issue clearly?

[fresh monolith]

Is talking about Winnie the pooh allowed here or it will lead to ban from the server?

[glacial stump]

fix ur game

\bozo

[whole verge]

Hi
How long do I have to wait for a support response in the game?

[uneven raptor]

I saw the "PUBG MOBILE" app (not a game). Well, it contained the sentence "GIFT FOR YOU" and the redemption code for pubg there was a link to redeem the codes, I entered my ID and the code itself. I click to activate and ... The code was redeemed (but not by me) 🤷🏻‍♂️

[median jackal]

what's the issue you are facing?

[glacial stump]

they just trash

[median jackal]

Refer to 5.5 of, #faq.

[glacial stump]

i literally lost -46 because of this parachute glithc in livik

[median jackal]

Is the website third party website?

[median jackal]

Feel free to leave a feedback in #old compliance with channel's pinned instructions.

[uneven raptor]

I don’t know how to explain, sorry, I’m not good at English. This site was in the app and in the instructions for redeeming the code

[median jackal]

Well, please wait for moderators reply. They can help you with this.

[uneven raptor]

Okey,thx:)

[light mortar]

My account is hacked,i want to unlinked my email

Help me

<@&481161015728406538>

[median jackal]

Contact with in-game customer service for future assistance, we're unable help you with compromised accounts through the community.

[maiden moss]

Hi i want to change my region how can i change

Hi i want to change my region how can i change please 🙏 help me

[pallid briar]

You can change your region from the Account and Safety settings in-game.

[maiden moss]

I will try but no change

[pallid briar]

What issue are you facing while doing so?

[blissful kelp]

Peace, mercy and blessings of God be upon you. How many weeks ago I was buying codes from a website and I shipped the codes inside the official website and actually the patches came to me, but I didn't spend anything from the bonds, but after a week I notice that 1550 hardships disappeared from the account and when I entered the account, I noticed 2,000 units withdrawn from the account, knowing that I, God Almighty, did not spend nothing, and I don't give the account to anyone

[cedar elbow]

i can’t receive verification code
device iphone 11
player id 5457076245

[median jackal]

Login with your email and try again after few moments, if the issue are persistent then please contact with in-game customer service.

[cedar elbow]

i already contact customer service no response

[median jackal]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We ask for your patience.

[carmine walrus]

Hello, My Talents for Metro Royal are not activating when entering into a game. I can see the space in my bag have the +80 in the load out screen, but when I’m game it doesn’t take effect. Can you please help,resolve this issue?

[ember iris]

Hey i am trying to change my region but i am not receiving any push notification message on my phone for verification. I am stuck there.

[pallid briar]

Please try again later or please contact the customer service in-game for further assistance.

[ember iris]

I have been trying since 10-20 hours no luck. And in game customer service is really confusing can't get anywhere

[pallid briar]

Try selecting account related issues when you are contacting them. Unfortunately, we are unable to assist you with such issue through the community.

[normal fox]

will our rank reset when m6 starts or when m7 starts?

[heavy vortex]

You're referring to the classic ranking? @normal fox

[normal fox]

yes like im on diamond 5 so will it reset in m6 or m7?

[heavy vortex]

It'll reset after m6.

[normal fox]

in the new cycle?

[heavy vortex]

There's 1 month left to rank.

[normal fox]

ook thanks

[vague willow]

Pubg id:
OSツＲＩＶＡＬ
5537518619
I am trying to change my region to Pakistan since 6 months still it's not possible to change region.
I don't receive any verification code
Help me please 🥺

[junior kiln]

I am unable to link my twitter account

Please help me

[cerulean scroll]

What issue are you facing?

[cerulean scroll]

Kindly try changing your region by login through email. If you need any further assistance kindly contact in game customer services

[junior kiln]

@cerulean scroll iam unlinked my Facebook account today but iam not able link my twitter account bro

[lofty rock]

My Region is not being changed.
please guide me
Thanks

[median jackal]

Hello, what's the issue you are facing, when you trying to change?

[lofty rock]

I can not get the verification code

[median jackal]

Well, login with your email and try again once time after few moment. If the issue persists please contact in-game customer service.

[lofty rock]

I have already changed my region on my other pubg account. Your team just told me to upload a video on a provided link
I just want to change this one's region with the same way
can I follow the same step??

[lofty rock]

anyone here??

[median jackal]

Unfortunately we're unable to help you with any account related through the community. Again, refer to my last response.

[royal ether]

This is said by battlegrounds mobile india for abnormalities in the global account

[olive dove]

It requires your account data to help with the region change, @lofty rock.
Only in-game customer support may assist with such inquiry. Unfortunately, this is the only proper way to answer you as it has been pointed out by our community helpers.

Please be advised that we, the moderators of this server, are not able to help with accounts related issues other than to guide you to contact the in-game support.

[royal ether]

Help

Becoz of this error the battlegrounds said to contact global support so I'm here

Now kindly answer me I'm already in tension

[copper ridge]

ok

[junior fern]

Change Country region problem pls help me

[median jackal]

Hello, @royal ether. The BGMI customer service says, contact with global support that's mean "In-game customer service" and we are not in-game customer service agent. We are provide community support via this platform, i ask you to contact with in-game customer service for future assistance. We're unable to help you with any account related issue.

[junior fern]

Help me please

[median jackal]

Could you please add some more information about your issue?

[junior fern]

Change Country region problem pls help me

[royal ether]

Bro when i mailed them they saying to contact in-game then i did but I'm in india bro there no customer service available for indians

[median jackal]

You mailed to BGMI support?

[royal ether]

Not now about this

[junior fern]

Change Country region problem pls help me

[median jackal]

If you are not describe your issue properly, we're unable to help you.

[royal ether]

What should I do next??

[median jackal]

Again, contact with PUBGM global in-game customer service for future assistance, as BGMI support says. Refer to 5.4 of, #faq.

[junior fern]

Select country than entr mobile nbr then receive cod entr cod but link failed please try again

[median jackal]

Please contact with in-game customer service for future assistance.

[royal ether]

Just tried again to contact global in-game with vpn but same reply @median jackal

[median jackal]

Nothing we can do to help you here on discord, there is the only way that is in-game customer service, please stay connected with them.

[royal ether]

How can i connect bro they are saying can't help as pubg banned in india

😩

[median jackal]

Sadly, refer to my last response. :)

[royal ether]

Ok

Np

[median jackal]

Thank you for understanding.

[orchid trellis]

Hello! I have a few questions regarding the game

1. Why aren't you working on fixing bugs in the game?

it is not possible to drive the car normally, it will get stuck in the textures, I press the "forward" button - but the car does not go!

2. Why doesn't it register damage while firing?

To kill the enemy, I need to make a lot of effort, and it does not matter from what weapon! damage m24 and SKS, absolutely the same

The car does not damage the enemy, this can be seen in the video (I attach the file)

But, as far as the enemy is concerned, the situation is completely oppositе!

3. Opening boxes

The declared percentage (lucky) of the loss of mythical or legendary items is not true!

Thus, you are misleading the players!

4. Attitude towards players

Instead of giving the gamers gifts, a festive mood, you only spoil it!

You could create New Year events, interesting missions, after which you can roll cool rewards for absolutely any player!

It was easy to draw a New Year's lobby with a Christmas tree!

But you are instead drawing paid roulettes that are no different from each other!

Pubg mobile - greedy and selfish, you don't care about the players, you only think about profit

If this continues, then I'm afraid that soon, I'll leave this game forever! There are many other cool games on the playmarket..

[thorny frost]

The points in the all talent championship are not working my team and I have noticed that we are not increasing our score when we plus

The regional and server score is different

[cerulean scroll]

Points stop adding after your daily limit is reached

[thorny frost]

Wait so we can’t plus ?????

[acoustic inlet]

hi , i report player on his stream over 48h and he still there no one look into my report !

[thorny frost]

How do we check the daily limit

[acoustic inlet]

till now he playing using aimbot

https://www.tiktok.com/@bo9a7b/live?_r=1&sec_user_id=MS4wLjABAAAAuM5reWEzHbzinIEnwkVvkWZkp9Z4_FZn_Y8RkyNKcJo_JIsGjbgUgo6YGCE9TTCh&share_app_id=1233&share_link_id=015a4d58-3885-40b9-811b-9548c4ed9800&source=h5_m&user_id=6855117456252453893&utm_campaign=client_share&utm_medium=android&utm_source=copy

@lime juniper sorry for tag you but watch it 🙂

[thorny frost]

Hello

[pliant hatch]

Any body for my help is here

[thorny frost]

I don’t think any mods are hear

[median jackal]

Hello do you need assistance?

[thorny frost]

Yes

[median jackal]

Please state your issue.

[cerulean scroll]

There is limit of 6 matches I guess, but you should confirm this with staff member

[peak marten]

Dear Pubgm, please fix my ping issues. It used to be on 114ms (green) middle-east server but not its stays on 140+ or 200+ms (yellow) and my internet connection is just fine 20mbps.
My player id: 5379536686
Server: middle-east
Device: ipad mini 5 (2019)
Internet: wifi

[thorny frost]

How do I do that

[pliant hatch]

@median jackal hey I play bonus challenge in my home somebody came with parcel and I exit that match my bonus challenge voucher is refund or not

[cerulean scroll]

Wait for some moderator to come online

[median jackal]

Have you tried others network?

[thorny frost]

If it’s true me and my crew wasted a lot of time

[median jackal]

If you use a voucher, you will not get it back.

[pliant hatch]

@median jackal but I exit the match not even receiving reward that how many kills I get in the match I got nothing bonus

[median jackal]

Unfortunately, if you exit match nothing will count and you will not get the voucher back.

[pliant hatch]

@median jackal thx

[thorny frost]

Is what bakait said true

[median jackal]

You are welcome.

[thorny frost]

Did we waste 6 hours

[median jackal]

Hello, @olive dove. Could you please help him with this issue?

[median jackal]

Wait for his reply.

[thorny frost]

Ok

[olive dove]

Only the best 6 matches, out of the matches you played, will count towards your ATC overall ranking.

[thorny frost]

So say 1 round we get 20 points then the next we get 30 the 20 won’t count???

Is it the best games of the day or the week

???

[raw shuttle]

helo pubg

[median jackal]

Hello, do you need assistance?

[olive dove]

It will keep adding up till you play 6 matches.

After that (7th match and more) will replace one of the 6 matches to end up with the best 6 scores you achieved across the preliminary phase of the tournament.

This applies to the ATC ranking but not the regional one (as all your scores count in the regional ranking).

[raw shuttle]

yes

[olive dove]

Week, 6 matches out of the 18 matches per the week.

[median jackal]

Yes, how can we help you today?

[raw shuttle]

plz change my region to Pakistan

[median jackal]

You can change it by yourself, in-game settings > Account and Safety > Country/Region.

[raw shuttle]

i got option first of all link your id with nomber but nomber is not get link plz help to change my region 😩

[median jackal]

Okay, what's the issue you are facing when you trying to link it?

[pearl kernel]

Hi it’s been 2 months now, my chat button is stuck, there is no way for me to move it somewhere else or even to grab it

Never touched it, i tried with another layout it the button itself shouldn’t even go under like this as there is a border limit with every buttons

There is no way for me to fix it unless i redo the layout…

Just letting it know so it can be fixed for next updates so it doesn’t happen to other people*

[raw shuttle]

wait

perma metter eror

[median jackal]

Hello there, have you tried "Routine repair" of your game?

[pearl kernel]

Hi, doesn’t work

[raw shuttle]

help

[median jackal]

Are you getting a verification code?

[raw shuttle]

5499192965 my id plz change region to Pakistan

[raw shuttle]

no no plz change region plz plz

[median jackal]

Well, may i know you device?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @pearl kernel. You can also submit a report in #old in compliance with the channel's pinned instructions.

[pearl kernel]

iPhone 13 Pro Max

[uneven raptor]

I'm still waiting, if anything)

[median jackal]

If you are not answer my question according, I'm not able to help you.

[raw shuttle]

nice joke

[median jackal]

@pearl kernel, refer to this response.

[raw shuttle]

5499192965 my id i don't know what happen here so i request yiu plz change my region 🤗

[median jackal]

Please leave a feedback in, #old compliance with channel's pinned instructions.

[raw shuttle]

3 month ago my friend sumbit request here and his region was changed

[pearl kernel]

I did already, thanks

[raw shuttle]

reply kero yr

[median jackal]

You can discuss with available moderators.

[raw shuttle]

yr mujje English ni aaati

[median jackal]

You are welcome.

[median jackal]

Please do not use languages other than English. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @raw shuttle.

[warm rose]

gfx tool if I install I get banned?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @warm rose.

[median jackal]

If you use while play PUBG MOBILE.

[warm rose]

I will get banned?

[median jackal]

You have been answered here above, @warm rose.

[storm flume]

Please do not use languages other than English, @hybrid zephyr. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hybrid zephyr]

My phone supports 120 hertz and the game supports only 60 hertz on my phone I hope it supports 90 hertz and download the update that makes the phone support the game at a rate of 90 hertz Device Type POCO F3 Snapdragon 788 . processor

[median jackal]

Hello there, please leave your feedback in, #old compliance with channel's pinned instructions. And as you mentioned about crate opening, crate opening are totally depend on you luck there nothing developer can do. Sadly I can't watch the videos you provided because of my poor internet. Please add those videos when submitting feedback, it will be helpful for our developers

[hybrid zephyr]

My phone supports 120 hertz and the game supports only 60 hertz on my phone I hope it supports 90 hertz and download the update that makes the phone support the game at a rate of 90 hertz Device Type POCO F3 Snapdragon 788 . processor👍

[median jackal]

Please wait for our reply, don't repeat same thing. Refer to below linked message for future information.

#questions message

[hybrid zephyr]

POCO F3

[copper ember]

Hy

How can i remove my 3rd link ?

[median jackal]

Hello, unfortunately that's not possible at this moment.

[copper ember]

Is there any way?

[median jackal]

No, you can contact with in-game customer service if they consider.

[copper ember]

Ok thank you

[median jackal]

My pleasure.

[terse hare]

I need help is anyone here

[junior birch]

Please state your issue, first.

[terse hare]

I changed my server by mistake

[junior birch]

Wait for the cooldown to end, then.

[terse hare]

How to what

60 days you mean

[junior birch]

Yes.

[terse hare]

Is there any other way to get back to the main server

Cuz I can't play with this server

It's 968 ping

[junior birch]

No.

[median jackal]

There is no way, once you change your server you have to wait for the cool-down period to end. I suggest you tell your friend to start the match from the same team, you will get your friends server ping.

[kindred hazel]

Someone hacked my account, then connected their email and pulled me out of the account every second. What can I do?

[night cloak]

Hello Pubg mobile Team. My accounts I'd is banned for ten year's (change Your date accordinly) and don't know the reason behind it. I have never played agayints the rules of pubg mobile. Please review.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[indigo tinsel]

When the royal pass m5 will end and till when we can do the missions?

[cyan citrus]

Should be available until the start of December 19, @indigo tinsel.

[indigo tinsel]

Ok

[lapis minnow]

لقد تم حظر حسابي بدون اي سبب واعتقد ان هذا تم عن طريق الخطأ هل هناك احد يساعد

[storm flume]

Please do not use languages other than English, @lapis minnow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lapis minnow]

My account has been banned for no reason and I think this was done by mistake Is there anyone to help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lapis minnow.

[grave breach]

@cyan citrus u there?

[quick tiger]

Outside the map glitcher Pls help

Pls ban

This hekin edoit

[median jackal]

Feel free to leave a feedback in, #old. Compliance with channel's pinned instructions.

[quick tiger]

Ok

[cyan citrus]

Hello! How can we help you?

[storm flume]

Please contact the customer service for further assistance, @grave breach. Refer to subpoint 5.4 in #faq for further information.

[grave breach]

@cyan citrus

i already contact with customer support. but this issue is not solved

[cyan citrus]

This is not something we can help with through the community.

Also, you should be more aware when sending attachments that contain your personal information.

[grave breach]

so what can i do. i live in pakistan. and in game my region is U.k

how can i change my region?

[cyan citrus]

Again, not something we can help with, @grave breach. Please contact customer support in-game or report the issue through #old in compliance with channel's pinned instructions.

[grave breach]

😓😓

[novel merlin]

i need some help

[night cloak]

Anyone know where to get this?

[sick shale]

It is a regional event.

[night cloak]

What regio?

[sick shale]

Middle east I think.

[night cloak]

Oh

I think it’s unfair, Europe never gets those events

[novel merlin]

I am unable to link mobile number any help?

[sick shale]

Elaborate please.

[median jackal]

Feel free to leave a feedback in #old.

[eternal skiff]

Can someone tell me how to fix this?

Or it cannot be fixed 😂

Just chillin

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @eternal skiff. You can also submit a report in #old in compliance with the channel's pinned instructions.

[eternal skiff]

Lmao dyno i know we dont like each other But i already did it

[inland zenith]

XD

[eternal skiff]

I died Anyways lol

[inland zenith]

I've been writing to you every day for three days

Every day I find one bug lol

Where is my tester salary !?

[eternal skiff]

If i would get 1€ for every report i would be a trillionare

[median jackal]

Feel free to leave a feedback in, #old compliance with channel's pinned instructions.

[shrewd raven]

i Cant link my number. Thats why i can`t change my region. Any solution?😩

[median jackal]

What's the issue you are facing?

[shrewd raven]

i didn`t get any verification code on my mobile number..

[median jackal]

Login with your email and try again after some time, if the issue are persists than please contact with customer service via in-game.

[shrewd raven]

OK..I am facing this problem for 5/6 days

[median jackal]

Unfortunately, we're unable to help with any account related issue through the community. Refer to my last response again, you can also report it on, #old compliance with channel's pinned instructions.

[shrewd raven]

OK

[novel merlin]

my in game region is Israel and I am trying to switch to nepal but I need to link my mobile number for it.

[sick shale]

Where do you reside?

[novel merlin]

I am from Nepal

main issue is I am not getting code on my mobile number

I received code only one time but it didn't link after that I haven't got any code

[storm flume]

Please contact the customer service for further assistance, @novel merlin. Refer to subpoint 5.4 in #faq for further information.

[sullen maple]

Hello there is hacking program its not detected hack and alot of streamers using it and its not showed in screen recording or screenshot when its active yesterday one of the streamer post a video on youtube talking about it without saying the hack name

Where i can send the link maybe will help with finding a way to stop them

[sick shale]

You can provide any information you might have regarding cheat software and its distribution, through this survey:
▪︎ http://cheat-collect.pubgm.cc

[sullen maple]

Thank you

[knotty epoch]

So basically when logging in I got my password wrong once and when I logged in I try to buy Uc but it says my account is at risk I’ve been told to wait a couple days but it has been a month now I’ve changed all my passwords and everything I would like to know how I can fix this problem I’ve written the support in game a couple time and still no response help me please.

[median jackal]

Hello, unfortunately we are unable to help you with any account related issue through the community. Contact with in-game customer service with this.

[knotty epoch]

In game says to find support elsewhere Is there anywhere else I can go

[celest shadow]

Please use this channel for PUBG MOBILE-related questions, @ornate jungle.

[ornate jungle]

I died by cheater I lost minus 40 give back that point

Hacker iam kill no 4-40

[nocturne grove]

Please bring back the option of download via cellular data confounded,

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @nocturne grove.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @ornate jungle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[nocturne grove]

@cyan citrus how properly I can tell the problem that developers pick my feedback

[ornate jungle]

Who should I complain, I don't know who is cheating, I don't know, I didn't complain, there is no recurrence of death, give back 40 pointssi

[bold pumice]

Why is it I have to spend nearly 300k to do a run on metro royal using lvl 6 gear. Just to take one shot in the chest by a human and I drop to my knees. Armor helmet and weapon instantly broken and once again back at square one?

[bright crag]

they dont

they ignore feedbacks

[bold pumice]

The feed back file is another way to say put in file 13

[bright crag]

might aswell remove feedback channel since it does nothing

[bold pumice]

Ohh no it does it works just like customer support. Don't see it ignore it it doesn't matter.

[wintry viper]

Does anyone can help me, I have a question.
A friend have me his account but it’s linked on his personal email. There is anyway to unlink that and link to a social media?

I can get my information and so his too.

[median jackal]

Unfortunately no, customer service is the only way.

[median jackal]

Are you referring to third link email?

[median jackal]

You have to follow all pinned instructions and describe the issue properly.

[wintry viper]

Like remove his email and link something else. Other email or Twitter.

[median jackal]

Again, Is that third link email?

[soft laurel]

when is this season ending?

[median jackal]

17th January of 2022 (UTC+0)

[soft laurel]

ohhh i didnt know that thanks

[median jackal]

No problem, you are welcome.

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ionic slate]

Whos helping here

@static sleet ?

So i reached crown today, when do i recieve the crown name tag

[median jackal]

Congress, after end of this season.

[ionic slate]

Thanks, Which is today or next month

?

🤔

[median jackal]

C1S3 will end 17th January of 2022 and new season will start from 18th January of 2022. You will get the name tag when the new season starts.

[ionic slate]

If i go back to diamon do i still recieve it?

[median jackal]

Yes correct.

Sorry for delay, internet issue.

[ionic slate]

Okay now i understand, thanks, no worries

[median jackal]

My pleasure, happy gaming.

[shell hearth]

Merhaba sayın pubg mobile yetkilisi İD 5418073812 17.12.2021 tarihin de 20.12.2021 tarihine kadar banladi hiç bir hile kulanmadim hiç bir kurala aykırı durum gerceklestirmedim hesabımı

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shell hearth.

[median jackal]

Please do not use languages other than English. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sick wharf]

How do you register for pmco group stage

Or qualify

[onyx cairn]

The PMCO Spring Split 2022 will take place in the first quarter of 2022. Keep an eye on our official channels to not miss any updates regarding it, @sick wharf.

[sick wharf]

How do@you qualify for register tho

[median jackal]

Everything will be announce at quarter of 2022, as Daniel says. Please keep your eyes on official social media and channels for update regarding the PMCO Spring Split 2022.

[sick wharf]

Ok

[night cloak]

I have Issue signing in via twitter , after signing in I get the message “ there is nothing to see”

[median jackal]

Could you please share a screenshots of your issue?

[placid sapphire]

Show fix ipad issues
Ipad players should be allowed in scrims

[median jackal]

Login your Twitter at app or website, and try again.

[night cloak]

I have tried but nothing

[median jackal]

That is not an issue. The PUBG MOBILE is made for only mobile so Ipads and emulators are not allowed in official tournaments.

[placid sapphire]

That should not be illegal

[median jackal]

Others login method are okay?

[night cloak]

Yes

[median jackal]

Clear your Twitter cache and try again.

[placid sapphire]

You should also try removing / disconnecting Id from both twitter and pubg then reconnecting from pubg

[night cloak]

Alright thanks all 🙂

[cyan citrus]

For how long have you been facing this issue?

[placid sapphire]

I have ipad, I want to play scrims.
Ipad should be allowed.

[night cloak]

From yesterday

@night cloak Oh no. It is just a Safari issue. Just logout of your Twitter account from Safari and log-in.

[median jackal]

Not something we can do about this.

[placid sapphire]

Bye

[night cloak]

The thing is the issue happens in different device

Devices+

@night cloak Are all the devices iOS?

[night cloak]

Yes

[night cloak]

When you try to login to the game, it opens the default Safari browser. I know you have tried multiple times. But could you try one more time and let me know the results?

Go to Twitter.com on Safari browser, logout whatever account you have there and then login to the one you have your game, and then open the game.

[night cloak]

Just done that right now and still same issue 😦

[night cloak]

A few months ago someone reported a similar problem with their iPad Pro. What they did was reinstalled the Twitter app, which fixed the issue for them. Have you tried this?

Well This issue start when I have made failed attempts to login cuz I forgot the password then I change it and then when I try again to login with new password this issue happen

[cyan citrus]

Try to open the game > Tap on the Twitter login method > Do not enter your login credentials, instead scroll down a little and you will see an option of ''Apps and sessions''. Tap on that option and try to login the account from there. Restart your game and try to log into the game again, @night cloak.

[night cloak]

Yes it works , but I tried to log out and log in again it gives me the same picture

[cyan citrus]

You can try to reset your device settings for that, @night cloak. Don't logout for now.

[night cloak]

Also when I want to put my twitter email on twitter app it ask me to put my number because of the suspecting unusual activity

[cyan citrus]

Yes, you should follow the steps mentioned there, @night cloak. It is possible that you were locked out of your account because of multiple login attempts.

[night cloak]

Alright thanks all for the feedback 😇

[cyan citrus]

You are welcome.

[true orchid]

Hello

Please you can help me

[median jackal]

Please state your issue.

[true orchid]

My account has been greened for no apparent reason and I do not use anything against the rules of the game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @true orchid.

[clear needle]

When I open pubgm this comes up and I keep restarting the game and it doesn’t go away

[cyan citrus]

Hello! Please mention your device, @clear needle.

[clear needle]

iPad mini 5

[cyan citrus]

Please go to your device settings > General > Background App Refresh > Tap on PUBG MOBILE and disable that option and enable it again. Restart your device and see if it will make any difference, @clear needle.

[clear needle]

Thank you it worked

[cyan citrus]

Glad to hear that, and you are most welcome, @clear needle.

[digital knoll]

@cyan citrus i have a problem, i need help
someone entered my account and linked it to an external email
i need to unlink that email

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @digital knoll.

[digital knoll]

i did, they didn't unlinked it

[cyan citrus]

We are unable to help you with compromised accounts through the community, @digital knoll. You may try to contact them again.

[digital knoll]

i will try again, the problem is the one who now have access to my account is trying to illegally sale my account, that mean i will lose the account

[cyan citrus]

Again, not something we can help with through the community, @digital knoll. Please be advised that your account security is your own responsibility. You should never share your login credentials with anyone and use two-factor authentication. Please contact the customer service for further assistance with this.

[cloud basin]

How can solve the problem?

[cyan citrus]

If you have purchased UC from unofficial sources in the past or you were involved in refund fraud, you will be restricted from using certain features in-game until the total amount has been recovered. For further assistance with this, please contact customer support in-game, @cloud basin.

[sour storm]

Hi Please remove the carry button from the enemy team

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @sour storm.

[ionic slate]

Does repairing the client have anything to do with pings

@cyan citrus

[cyan citrus]

It should not, @ionic slate. Why?

[ionic slate]

Been having good ping, i dont want to do a repair if it affects it

[cyan citrus]

It should not, @ionic slate.

[ionic slate]

How do i get this winner message, above the white line

🤔

[dusty crow]

iPhone 8+ joystick bug, many times whether I am playing TDM or classic when I move the joystick, the game does not respond to my movements. This bug has been there for a long time, so I kindly request for this stuck joystick bug to be fixed asap. @lime juniper<@&639889499718942720> Whether I am playing on Korean or Global PUBGM, the stuck joystick bug is there. I hope you look into this as this bug is really annoying and oftentimes my character does not move after putting a lot of force moving the joystick. I am sure pubgm only has this issue as I have played pubg: new state & codm and I have never run into the stuck joystick bug on other games, except pubg mobile.
iPhone 8+
Wifi
USA
kindly let me know if this is appropriate in this channel

[ionic slate]

You mean the signature?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @dusty crow. You can also submit a report in #old in compliance with the channel's pinned instructions.

[wild mirage]

Hola

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wild mirage. Remember to read through #faq before asking questions in the support channels.

Please do not use languages other than English, @wild mirage. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sly saffron]

Hlw i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sly saffron. Remember to read through #faq before asking questions in the support channels.

[sly saffron]

@cyan citrus hlw

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sly saffron. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

Please send your concern in #copyright instead, @deep fog.

[wintry viper]

Yes

[median jackal]

Third link unlink feature Isn't available yet, you may contact with in-game customer service. If they consider.

[deep fog]

U deleted

[prime jolt]

When is the tunnel glitches going to be fixed in metro? It's sad the devs cant get it straightened up

[median jackal]

Feel free to report it on, #old compliance with channel's pinned instructions.

[granite sail]

help

please

screen flicker

[median birch]

gyro?

[median jackal]

Could you please add some more information, that we can understand.

[median jackal]

What's the issue you are actually facing?

[granite sail]

my screen flickers once in a while

(evey 30 secs)

[median birch]

🤔