questions

[winged spire]

Error 403 please can we talk

[winged pewter]

No

Beta asking for code

[signal compass]

can you only buy advanced rooms now? where can i buy a regular 7 day room

[static ridge]

U cant 😂

[night cloak]

it keep getting reapted after update finishes it force me out of the game and it downloads again. and same process of forced of the game

@heavy vortex can u help?

[loud pivot]

IS THIS REAL LEAK OR FAKE ?

[heavy vortex]

That's just a fan art.

[errant venture]

@night cloak try clearing the cache of the game in settings of ur device

[signal compass]

dam wth. so u can only buy advanced rooms?

[static ridge]

Yes, im still mad at pubg for making it so we can only get it from rp

Lets not chat here

[fair isle]

Hello everyone,
I want to change my pubgm region to pakistan. But when i try I’m unable to change it. When i put my phone number so I don’t get any verification code. I contacted customer service in game but they say if you select european country or region while making an account you’d never change it from Europe to any other country or region. But i select pakistan while making my account then after some times i changed it to france. But now i want to move it back to pakistan. Please anyone help me.
#questions

[heavy vortex]

Refer to this. @fair isle

[fair isle]

Oh it mean we will never change it to the region where we currently live. Then we do not need pubgm.
Gona delete it
Thanks

[heavy vortex]

Your welcome.

[ornate grail]

Can someone help me please? I'm trying to reset my password for more than 24 hours its saying daily sending limit exceed for more than 24 hours what should i do to get the code or how long does it take?

[craggy gyro]

Why isn't the encore black friday event not available for me?

[warm vine]

is there any way to change my region from EU to Asia. #questions

[heavy vortex]

EU and Asia are servers, not region. Can you be sure what you want to change?

[warm vine]

country actually

my English not coming slow

[celest shadow]

You have exceeded the daily sending limit of the verification code. This occurs when you request for the verification code multiple times. Please try again after 24 hours, checking your e-mail's spam folder is recommended.

[celest shadow]

This is a regional event for North America.

[craggy gyro]

will there be any such events for asia in the future?

[celest shadow]

I do not know.

[craggy gyro]

cool

[warm vine]

@celest shadow I want to change my country from France to Pakistan.

[celest shadow]

You can change your country or region under Account and Safety in the Settings.

[warm vine]

not getting code on my phone number

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[winged pewter]

Olive never reply me plz help 🙏🏼

[last pecan]

Quick question
How do you send UC to your friends like is there a website for it? I tried watch YouTube tutorial for it but somehow all the video are shown Indian people I mean I can’t understand what they saying 😬

[real hatch]

Use MidasBuy site

[last pecan]

Ooh thank you

[real hatch]

Np!

[celest shadow]

You can purchase UC for a friend through https://www.pubgmobile.com/pay.

[last pecan]

Ty

[clever drum]

He I'm unbelievable to transfer my global id to Battelle ground mobile India bgmi I want change my Eu region to india because of data transfer BGMI 🇮🇳

My current region to change 55 days showing Last date for transfer 31 dec 2021 please help

[storm flume]

Please contact the customer service for further assistance, @cedar bane. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Your only option is to wait for the cooldown.

[clever drum]

Please help me sir

Sir my id from season 2 I want transfer my id bgmi

[night cloak]

Can you change region if the current region is set to Europe?

[clever drum]

Yes 55 days showing and I want change before 31 December

Last date to transfer my to Battelle ground mobile India

My disable person sir playing wi one hand. Gameer and I love to play pubg mobile ❤️

[lime stream]

Hello My name is (EXITOxfz3axYJ) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID ( 5196380410)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lime stream.

[celest shadow]

I am afraid I am unable to help you with this matter. You must wait for the cooldown before you can switch to another country or region.

[tawny flower]

Unable to matchmake in Sanhok Mirror World, it takes freaking long to matchmake and couldnt get into game.

[celest shadow]

If your account is in the European Economic Area (EEA), then the change country or region option will not be available because of the General Data Protection Regulation (GDPR).

[celest shadow]

Matchmaking time depends on how many players are currently playing on the specific game mode, map, team mode, perspective, server and platform.

[clever drum]

Yes I agree with you but how can I transfer my global id to BGMI 🇮🇳

@celest shadow sir please give me solution

[tawny flower]

so if im unable to play can we indicate that no one is playing sanhok omg

[celest shadow]

It only means that there are currently not enough players to start a match, not that there are no players.

[tawny flower]

cries in silence

[celest shadow]

Maybe try Mirror World on Erangel for the time being?

[tawny flower]

tryign to complete rp mission actually...and there we go...stucked at the matchmaking haha

[feral forge]

Advertising is not allowed, @tawdry socket. Please go through the server #735483472432594994 before participating in the server.

[split wharf]

Hey why encore Black Friday event in-game has been removed??

[split wharf]

Do reply @feral forge

[subtle bison]

What is the best and legit emulator source?

[jade cedar]

Can anyone help me to change my region please

Hello 👋

[frozen sparrow]

My verification code not sent in my number in changing region

[solid heath]

can i sell green white crystal for uc

[night cloak]

Sir please help me to change my region

[celest shadow]

There are different types of emulators available, but the only recommended emulator is GameLoop. For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[celest shadow]

You can change your country or region under Account and Safety in the Settings.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Which item are you referring to? Please provide us with a screenshot.

[celest shadow]

You can change your country or region under Account and Safety in the Settings.

[night cloak]

I have done every thing but not changing my region

I am not getting any code when i put my Phone number

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Not geeting permission

To send messages

[night cloak]

My friends are in a cheerpark I wanna join but it says expired cheerpark can someone help

[next bluff]

I am currently Playing in Europe and have reached Ace in this season. Now i want to change my server to Middle East but i am confused about the season records. Will it show Ace rank from my Europe server or new rank from my ME server which might remain platinum or diamond. so which rank it will show?

[heavy vortex]

It'll show the highest rank from previous server, until you reach a higher one in the new server. @next bluff

As in your case it'll show ace in your profile unless you reach conqueror in middle East.

[next bluff]

thanks Oliva

[foggy wagon]

What is PUBG Mobile's support email address?

[celest shadow]

[e-mail]

[foggy wagon]

Thanks.

[willow flicker]

anyone get the confirmation mail from All Star championship week 1 for qualifying?

@celest shadow

[cyan citrus]

What is the issue you are facing when changing your name, @night cloak?

[half rune]

I NEED HELP PLEASE

[cyan citrus]

Hello! How can we help you?

[half rune]

i have used enter to fake pubg web and they took my pubg account

[cyan citrus]

I see. There should be indication when you confirm to change your name. I don't think this is something we can help with. You can try to change your name again.

[half rune]

and i coudlnt log in again

someone steel it

[cyan citrus]

Your account security is your responsibility, @half rune. You should never open unauthorized websites and avoid logging into your account on such websites in any way. As of compromised account, please contact customer support in-game and customer service of the compromised social media account for further assistance.

[half rune]

@cyan citrus so they is no other way to get back my account ?

[cyan citrus]

Yes. There is a clear indication that symbol cannot be used before you tap on ''OK''. Also, for spaces, you will need to put special symbols. Otherwise, spaces will be removed from your name.

[half rune]

there must be a way, i have spent over 3000$ on my account

[cyan citrus]

You can try to contact the customer service as I mentioned earlier, @half rune.

You are welcome.

[half rune]

@cyan citrus I've contacted the CS and they said they will contact me later

so how long usually it takes

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day, @half rune. They will get back to you as soon as they can.

[half rune]

okay should I keep the CS page on ?

and thank you

[cyan citrus]

Not necessarily. You can close the game and check again at another time, @half rune.

You are most welcome.

[fathom void]

@celest shadow @lime juniper fix this ........

[lime juniper]

What is your numeric user identification?

[ruby lance]

Can i know why pubg are removing my freinds from freind list?

[cyan citrus]

It should not, @ruby lance. Does someone else have access to your account?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fathom void. You can also submit a report in #old in compliance with the channel's pinned instructions.

[lime juniper]

What is your numeric user identification?

[last pecan]

Is there a way for me to report a friend account that got hack?

[cyan citrus]

For compromised accounts, please contact customer service in-game and customer service of the compromised social media account, @last pecan.

[south tangle]

I need help @cyan citrus

[cyan citrus]

How can we help you, @south tangle?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @south tangle.

[ruby lance]

No
Only me

I've added them again
I'll see now

[cyan citrus]

Please try to change your password for your social media accounts linked to the game. Also, logout from all the devices for both PUBG MOBILE and social media account, @ruby lance.

[ruby lance]

Thanks
I'll do that now

[cyan citrus]

You are welcome.

[trail moon]

#questions

My account get ban beacuse i buy uc and i made a refund and my account get ban for 30 days and now become for one year
If i buy the uc will my account get unban

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @trail moon.

[humble falcon]

Can someone please help me on how to remove this number ..

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @humble falcon.

[humble falcon]

@cyan citrus bro can you check your dm

[night cloak]

Is there a template for a weapon which i can use to design a skin ? (#events)

[cyan citrus]

This is not something I can help with. As mentioned earlier, you can contact the customer service for further assistance, @humble falcon. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[winged spire]

Error 403 please I need help

[chilly steeple]

when will the bonus challenge shop refresh?

[stone talon]

How to unlink 3rd link from account?

[cedar spade]

@lime juniper my account got hacked and my linked social media accounts are unlinked. Can u please help? Thx.

[muted mountain]

I have few questions regarding PUBGM Campus Event, I didn't get answer on their website.

Q1) How many teams will qualify in elimination round? Is it necessary to take chicken dinner in order to qualify?
Q2) Can I play with my own squad and not with random team formation format?
Q3) Will they provide internet service or do I have to manage it myself?

Please answer these questions, I'll be thankful :)

[muted mountain]

None of the moderators can help u with this contact in game services asap

[muted mountain]

Contact in game service

[vivid minnow]

Device: Iphone Xr
Internet: Jazz 4G
Character id: 5236974098
I am not getting the code on phone number.
I want to change my region from Germany to Pakistan

[storm flume]

Please contact the customer service for further assistance, @vivid minnow. Refer to subpoint 5.4 in #faq for further information.

[quiet shadow]

Can I upload leaks Video of New Avalanche XSuit on YouTube?

[obsidian sedge]

Bro i need some help

My game is not running

I have been waiting for 4 day

[pearl sparrow]

Hello team pubg someone added number in my account and enabled secondary verification in-game now I can't even login with Facebook and Twitter it's showing secondary verification what should i do?

[cyan citrus]

Please add more details about the issue you are facing.

[cyan citrus]

Please contact customer support in-game for further assistance.

[cyan citrus]

Where do you reside?

[obsidian sedge]

I am from Bangladesh

[cyan citrus]

This usually happens when the game is not available in your region, @obsidian sedge. Not something we can help with.

[quiet shadow]

Can I upload leaks Video of New Avalanche XSuit on YouTube?

[obsidian sedge]

But my friend is using 1.1.1.1 vpn to play game their game is running smoothly but my game is not running

So what can i do now?????

[unkempt estuary]

Can you ban this person they were on the map wall

[cyan citrus]

Please report such players directly through in-game report feature or in-game customer service, @unkempt estuary.

[gaunt light]

Hi ! Here it’s written choose 1 of 3 , does that mean that i will have the opportunity to select the skin that i will have , or it’s with luck . Thank you

@cyan citrus

[cyan citrus]

You will have a chance to chose one of them, @gaunt light.

[gaunt light]

AWESOME ! Thank you.

[cyan citrus]

You are most welcome, @gaunt light.

[cyan citrus]

Not something we can help with. You may try to contact the customer service in-game.

[primal grove]

Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @primal grove. Remember to read through #faq before asking questions in the support channels.

[primal grove]

I want to unlink the email

[cyan citrus]

That is not possible at the moment, @primal grove.

[summer fern]

I need help because my account got banned because of my little brother who broke the rules and I took Ban 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @summer fern.

Please refer to the private message from @polar marsh for further information, @burnt thicket.

[autumn pewter]

Now my account is in Russian region or Server shows 70days more to change how to change region now is there any way @cyan citrus

[static sleet]

There is no other way to proceed rather than awaiting the cool-down period to expire. Please wait patiently until it does.

[lost jetty]

@cyan citrus can you guide me when is bonus challenge coming back for paksitan region its been while bonus challenge is been removed

[sullen lion]

yeah but the remedy missions...are there im asking about that...

[autumn pewter]

Should i contact customer support will they do something???

[cyan citrus]

No information regarding this, @lost jetty.

[lost jetty]

@cyan citrus can you convey my message to the team to bring it back in Pakistan region

[cyan citrus]

Please feel free to provide your feedback through #old, @lost jetty.

[lost jetty]

Okay thanks

[cyan citrus]

You are welcome.

[static sleet]

You are always free to reach out to the customer service in-game, however, for your case, they will not change the region for you. Please wait patiently until the cool-down period expires.

[autumn pewter]

Kk

[rocky wren]

What's going on with matching over the last week?
It's taking an age to get into matches, especially Vikendi and some of the other maps. I'm trying to push Conquer in duos and it's frustrating not being able to match in and spending half my time in the lobby!
A reply would be nice but I'm not holding my breath 🤣

Ps, I've done repairs etc and still just as bad

[cyan citrus]

Which server are you playing on, @rocky wren?

[storm surge]

Can someone write me email for pubg mobile support?
Because here they can’t help me

[rocky wren]

European

[cyan citrus]

[e-mail]

Please be advised that email is only meant foe general queries and cheater reports.

[rocky wren]

It appears to be a wide issue, my clan members are having the same issue

[cyan citrus]

What is your device and the perspective you are playing on? Is that TPP or FPP, @rocky wren?

[rocky wren]

Not sure what that has to do with it but I have a Xiaomi Mi 11 and play TPP

[cyan citrus]

Could you please mention your numeric user identification and your country, @rocky wren?

[storm surge]

Ok , where I can write that somebody hacked my mail, and now try to steel my account?

[rocky wren]

Others I play with are on iPad and experience the same issue

[cyan citrus]

Please mention your numeric user identification and your country, @rocky wren.

[wicked sparrow]

I can't change my region

[rocky wren]

5794655650 Isle of Man

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance.

[wicked sparrow]

How do I change my region to Pakistan.

[cyan citrus]

Thank you. Are you unable to find any matches at all?

[cyan citrus]

What is the issue you are facing when changing your region?

[wicked sparrow]

Not receiving the code on number

[storm flume]

Please contact the customer service for further assistance, @wicked sparrow. Refer to subpoint 5.4 in #faq for further information.

[rocky wren]

I can get in Arena but haven't tried solo or squad classics as I'm concentrating on duos for conquer 😕

[cyan citrus]

Are you unable to find matches in duo at all, @rocky wren?

[wicked sparrow]

It says wait 60 second and still not getting the code

[storm surge]

I already asked for help in game tech support , but the answer I received was that there was not enough data , even though I provided all the information about my account ( I have log and passwords for both Facebook and Twitter and can prove that I own them , since the hacker also has an access two the account he can also read the conversation with tech support)
I can provide all data about social networks .
Name , Surname , the date of creation , any confirmation with a code , bills of payments or any screenshots
I can restore my access to my email , but since hacker has my personal data he can hack my email which he did 3 times already .
I need to change my email in game or delete it or block the ability to access email through email , since hacker has access to my email.
I will provide all the evidence and proofs that this account belongs to me in the text conversation, since I can not write in game , because I am scared that hacker might hack my other socials .

[wicked sparrow]

Help me please

[cyan citrus]

Not something we can help with. Please contact the customer service for further assistance.

[wicked sparrow]

How to contact

[cyan citrus]

Then you may refer to their response or try to contact them again. Please understand that we only provide community support through this platform and are unable to help players with compromised accounts in any way.

[cyan citrus]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[storm surge]

Maybe we have another way to contact support?

[cyan citrus]

No. The only way to contact them is through in-game, @storm surge.

[rocky wren]

It can take a while to get into any duos matches across all maps. On occasion it enters straight away but most of the time can be sat in the lobby for 10 mins +
Solo and squads no issues there.

[cyan citrus]

Thank you for the information, @rocky wren. Please feel fee to report the issue through #old in compliance with channel's pinned instructions.

[normal valve]

5372415411 it's my pubg i.d plz help me that region change verification code is not coming on my moBile numBer..

[storm flume]

Please contact the customer service for further assistance, @normal valve. Refer to subpoint 5.4 in #faq for further information.

[normal valve]

How to contact with customer service..??

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @normal valve.

[mild bolt]

Hi my account got hacked

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance, @mild bolt.

[mild bolt]

But can I tell u something

At least

[normal valve]

Change my region to Pakistan 5372415411

[cyan citrus]

We will not be able to help you with this in any way, @mild bolt. We only provide community support through this platform.

[mild bolt]

On discord

?

Or ingame

[cyan citrus]

We cannot do that. As advised, contact customer service for further assistance.

[cyan citrus]

You can only customer service through in-game.

[mild bolt]

Ok tysm

[cyan citrus]

You are most welcome, @mild bolt.

[normal valve]

How to contact customer service..???
direct refer me to customer service

[cyan citrus]

Through in-game, @normal valve. You may refer to #faq sub point 5.4 for further instructions. Also, avoid repeating the same thing after being answered.

[normal valve]

Is that true if my numBer is connected with various social accounts then verification code of region wilL not come..???

[cyan citrus]

No information regarding this, @normal valve.

[storm flume]

Please do not use languages other than English, @lucid mesa. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @carmine quest. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[serene bear]

Hi

Hii da

[cedar spade]

Unable to reach a real person in in game support

I really need help with my USD 5k plus account which I am unable to log into.

Please help.

[serene bear]

Why what happened??

@cedar spade

[cedar spade]

Account hacked and socials unlinked.

I have proof of all purchases I made on the account. I just need someone from tencent to help.

[serene bear]

How was your account hacked??
Did you give your I'd to any other person M?

[cedar spade]

No. I would never do that. Someone got access somehow.

[serene bear]

Then without that how it is possible??

Your gmail
Your password..
How would others know?

Reset the password

ASAP

[cedar spade]

#questions please help me reach out to a real person. In game support keeps looping on automated replies.

[cedar spade]

I already did. But my pubg account seems unlinked with the social media account.

This is really disappointing to see zero support after spending 5k plus in the game.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tawny wren. Remember to read through #faq before asking questions in the support channels.

[opaque dock]

Only the customer service in-game can help you with account related issues.

[cedar spade]

But can someone tell me how to reach out to them? All I am getting is automated responses. Unable to reach a real person.

[orchid tide]

How i can change my country/region

[orchid tide]

Anybody?

[edgy roost]

#questions im unable to start game! i start the game, it says theres an update, and when that downloads, it says you need to restart game, when i restart game, it does it all over again, ive tried around 10 times, still the same, GAME IS UNPLAYABLE FOR ME

[night cloak]

Hello. Can i speak anybody from the support? I want to unban my pubg mobile account.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[cyan citrus]

Please mention your device.

[edgy roost]

IPHONE 11 PRO MAX

[cyan citrus]

Go to your device settings > General > Background App Refresh > Tap on PUBG MOBILE and disable that option and enable it again. Restart your device and see if it will make any difference.

[edgy roost]

This has half worked, what you suggested did not work, but turning of app refresh, and leaving it off has helped

[tawdry void]

Hi, i have a little problem, now, i can't login to my acc, because of another person linked his number, what i can do?

i have all links, but not this number

[night cloak]

What is the problem ? Why cant i join or even make a crew?

[cyan citrus]

Glad to hear that.

[regal urchin]

my account was hacked today via twitter account i recovered twitter but the hacker has migrated to another version i tried every version my account not in any one i spend more than 20,000$ on this account

[cyan citrus]

Please contact customer support in-game for further assistance.

[cyan citrus]

Accounts that were suspended before or have a history of cheating will be permanently suspended from participating in All-Talent Championship. Please refer to the following announcement for more information. For further assistance with this, you can try to contact the customer service through in-game.

#news message

[regal urchin]

i did they say it might take over 30days and i cna't access the account

[night cloak]

But i never used cheats or anything ? I have just been muted cuz me and my friends were fooling around ?

[cyan citrus]

Not something we can help with, @regal urchin. Your account security is your own responsibility, and there is nothing we can do to help you with this through here. Please continue with the customer service.

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this.

[night cloak]

Im pretty sure nothing will happen w that 😕

[cyan citrus]

Not something we can help with through the community, @night cloak.

[tawdry void]

that just skipped my message, I can't even enter the game in acc

bcs off 2verif

[regal urchin]

bro i spend more than 20.000$ on your game sure i deserve help
my sister loged in by to some advertise i just scare he will do any thing to the account

[cyan citrus]

You can also contact them through login menu, @tawdry void. Please refer to #faq sub point for further instructions on how you can contact the customer service.

[cyan citrus]

Again, not something we can help with. We only provide community support through this platform and we are not affiliated with customer service.

[regal urchin]

thank you bro
do you think they will help and return it to global ?

[cyan citrus]

If your account has been migrated to another version, you will not be able to use the same account again in the global version of PUBG MOBILE, @regal urchin.

[night cloak]

Does someone understand this Growing Pack?

[cyan citrus]

What you don't understand, @night cloak?

[night cloak]

You pay 300 uc to get m762 coupons and 300 uc back or?

[cyan citrus]

Yes. You should have enough Growing Points to claim the 300 UC, @night cloak.

[night cloak]

Thanks for answering

[violet yew]

Hello question I have the koenigsegg rainbow that allows you to drop with the car but I think it glitch out and it stop doing it even if I have the car equipped

[cyan citrus]

Do you have the skin equipped in your lobby interface, @violet yew?

[opaque perch]

Sir I want to change my region

I'm waiting for like 10 days u didn't do anything for this problem

[violet yew]

@cyan citrus yes

[storm flume]

Please contact the customer service for further assistance, @opaque perch. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please try to do a Routine Repair of the game or reinstall the game completely through Play/App store, @violet yew.

[violet yew]

Ok 😭

[cyan citrus]

Also, try to remove the skin and equip it again one time, @violet yew.

[violet yew]

I’ve done that one

Didn’t work

[cyan citrus]

Then you may try this, @violet yew.

[violet yew]

Ok thanks 😭😭

[grizzled sandal]

Hi.why not we have the new event in UAE?

Why not the global users have these type of events? The new event UC REDEMPTION IS NOT AVAILABLE GLOBALY

Why????

[cyan citrus]

Not all events are available for everyone, @grizzled sandal. The regional events should only be available for certain regions. Please feel free to provide your feedback about the game through #old.

[sick wharf]

My account got hacked is there any way I can get it back

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance, @sick wharf.

[sick wharf]

Where is that

I need my account for a tournament tonight

[cyan citrus]

You may refer to #faq sub point 5.4 and 2.8 for further instructions on how you can contact the customer service, @sick wharf.

[grizzled sandal]

We want this event globally

Please 🥺🥺🥺🥺🥺

[nova flax]

i cant talk in chat??

theres no “other” button

[cyan citrus]

Please feel free to provide your feedback through #old.

[grizzled sandal]

Why available only in UAE region.first crown crate in UAE now this dress 🥺🥺 whyyyyy

[cyan citrus]

You may refer to that notice or contact the customer service in-game for further assistance.

[nova flax]

i did

that helped with nothing

its like talking to a brick wall

[grizzled sandal]

In game customer service don't reply properly

They need to improve it

No proper person is available there

[cyan citrus]

That reply was not meant for you, @grizzled sandal. I have already answered you before. You can provide your feedback through #old. Also, please avoid repeating the same thing.

[grizzled sandal]

Need this event in France

Please

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day. We are unable to help you with such account related issues through the community.

[nova flax]

huh

fair enough

[sick wharf]

Thank@you

[leaden pagoda]

Please help, after the update, all the inventory in the metro royal disappeared, which had been accumulating for a long time

[cyan citrus]

You are most welcome.

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[leaden pagoda]

There was nothing they could do to help me

[cyan citrus]

This is not something we can help with through the community, @leaden pagoda.

[river stump]

hello i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @river stump. Remember to read through #faq before asking questions in the support channels.

[river stump]

ID Name: SR彡BrightStar
TAG:543060248
Device:PocoPhone F1
Cellular data/wifi: Cellular Data
County: Bangladesh
district: Naogaon
Problem:MY tire Crown crown, Squad wins 80+, After all its Showing (0)in region option a Squad wins: 0 . unranked+score( O),No score didn't count in region option a and wins,headshot kill, airdrop loot, close encounters,kono kicutei kill count hosse na.Please fix it

ID Name: SR彡BrightStar
TAG:543060248
Device:PocoPhone F1
Cellular data/wifi: Cellular Data
County: Bangladesh
district: Naogaon
Problem:MY tire Crown crown, Squad wins 80+, After all its Showing (0)in region option a Squad wins: 0 . unranked+score( O),No score didn't count in region option a and wins,headshot kill, airdrop loot, close encounters, nothing will count in leder board.Please fix itASAP

[cyan citrus]

Please try again after Monday, @river stump.

[sick wharf]

Don’t listen to anyone that tells you to sign up@for something on this page

It’s a scam

They’ll hack you

[river stump]

i tried from the season started from now but nothing worked

[storm flume]

Please contact the customer service for further assistance, @river stump. Refer to subpoint 5.4 in #faq for further information.

[river stump]

I reached diamond 5 before about 20days 3monday passed away but nothing Changed

[cyan citrus]

Please contact customer support in-game for further assistance with this, @river stump.

[river stump]

in game customer support can't help properly for that reason i came here!Can i understand?

[cyan citrus]

Have you changed your region recently, @river stump?

[river stump]

no i have changed my region about 103days ago in to my local

[cyan citrus]

What is your in-game region and the country you reside in, @river stump?

[river stump]

I'm in Bangladesh and my in game region is Bangladesh

CAN U HELP ME Bunk by provide me a answer?

[cyan citrus]

Might be an issue with your region, @river stump. Please try again after Monday or contact the customer service in-game again. You can also submit a report of the issue through #old in compliance with channel's pinned instructions.

[river stump]

i got a 7days ban is the last month for team up with cheters, before that ban everything was fine after passing that ban when I came back to game, Since then I'm unranked

[silver musk]

why i am facing abnormalities with your account data problem i have 2 years old pubg Global account.. and was set in India Region... My Account is still accessible in pubg global.. but why i am not able to get the data transfer.. please help

My Pubg Global Account nickname - OP々DAŁCHAWAL
UID- 5371262811

[cyan citrus]

There is not much we can help with through here, @river stump. Please refer to my previous response again.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @silver musk.

[silver musk]

i want mail support cs for pubg global

[silver musk]

the problem is with Pubg Global only

[cyan citrus]

[e-mail]. However, the email can only be usable for general queries and cheater reports.

[river stump]

bro i have tried many times in game by they didn't help,I insure you that before ban there was no ranking Problem in my Account

[cyan citrus]

This is related to another version, which is not out concern. We only provide community support for PUBG MOBILE. You may try to contact the customer service in-game.

[cyan citrus]

Again, not something we can help with. It is also possible that your account is under security observation period. As you have already been answered, please avoid repeating the same thing.

[river stump]

what should i do now bro?

[silver musk]

The Indian Version ask me to contact Global Support because the problem of abnormalities will be solve by Global Support

[cyan citrus]

I believe I have already answered you here, @river stump.

[silver musk]

see the Screenshot now tell where to contact for help

[cyan citrus]

We don't answer for them, @silver musk. As mentioned earlier, you may try to contact the customer service in-game. Please avoid repeating the same thing.

[silver musk]

ok

[normal ingot]

Hello is any support here?

@cyan citrus can u help me out can u send message in pm

[timid crystal]

Hello I need support to redeem a code please

[long trellis]

Hi Need Help Game Crashing alot of time in Iphone6

in one match i get crash like 4times

[cyan citrus]

Please add more details about the issue you are facing.

[cyan citrus]

Please try to do a Routine Repair of the gams and Offload PUBG MOBILE one time.

[long trellis]

okey hold on

[timid crystal]

@cyan citrus I bought a Xiaomi and it came with a gift app

But I enter my ID and code and it doesn't work

[cyan citrus]

Please try to redeem the code again through the following link, @timid crystal.

https://www.pubgmobile.com/redeem/.

[timid crystal]

It doesnt work

[cyan citrus]

This means that the code you are trying to enter is invalid, @timid crystal. You may try to contact the customer service in-game for further assistance.

[timid crystal]

This service are inside the game?

[cyan citrus]

Yes, @timid crystal. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[candid aurora]

Oh hello, I actually have the same problem

the new phone i bought came with this pubg gift box but the code doesn't work

[storm flume]

Please contact the customer service for further assistance, @candid aurora. Refer to subpoint 5.4 in #faq for further information.

[cosmic maple]

Its a type of glitch try to type ur id first then refresh that confirmation code that two or three times then it might work

[candid aurora]

Nope, didn't work.
Also the in-game support just gives automated messages and isn't helpful about this topic

[graceful turtle]

How can i data transfer PUBG Mobile Global account to Vietnam?

[cyan citrus]

That is not possible, @graceful turtle.

[tawdry void]

how to fix

@cyan citrus

[cyan citrus]

Log into your account with your linked email and try again, @tawdry void.

[tawdry void]

i did that

4 3 times

again this trouble

[storm flume]

Please contact the customer service for further assistance, @tawdry void. Refer to subpoint 5.4 in #faq for further information.

[graceful turtle]

My account was stolen I have Facebook and twitter and the one who stole my account has an email link and I want to know how to remove the email link

[storm flume]

Please contact the customer service for further assistance, @graceful turtle. Refer to subpoint 5.4 in #faq for further information.

[clever mantle]

My account has been baned and i didn't use any hack my id:5842051723

[polar marsh]

Please refer to the private message from @polar marsh for further information, @clever mantle.

[candid aurora]

Oh well, I guess there's no response. Doesn't matter anyway, its not like I would've gotten something that has any worth from Tencent

👋

[slow wind]

Hello Pubg! Please check my private message and help me please

[still thunder]

So many hackers in Metro this season wtf!!!

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @still thunder. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[zealous cradle]

Hello

#hack

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @zealous cradle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[feral forge]

How can we assist you, @slow wind?

[slow wind]

Thanks for the reply!

I can't really tell my problem here, but in a private dm if that's possible

[night cloak]

How many games can i play weekly in atc in this season?

[feral forge]

12 matches per day and up to 36 matches per week.

[night cloak]

Thanks

[slow wind]

@feral forge Is there an email support team for Pubg Mobile?

[feral forge]

The e-mail is only meant for general inquiries, for account related issues, you may contact the in-game customer service for further assistance in this regard.

[quick breach]

My pubg Account has been stolen

Anyone here can assist

[static sleet]

Please contact the customer service in-game for further assistance, @quick breach. We can't assist you through the community for compromised account issues.

[static sleet]

There is no way that we can assist you through the community, @quick breach. Please contact the customer service in game.

[quick breach]

Thanks

[static sleet]

You're most welcome.

[cedar spade]

Alboz, I can understand that the mods here cannot help with account issues. However, the in game support menu now doesn’t allow an option to speak to someone. It is just menu based automated responses. I’ve been trying to reach out to a real customer support executive since last 3 days.

[sage nexus]

@lime juniper

[cyan citrus]

You will need to record your issue through AI and select the available options to connect to a customer service representative.

[cedar spade]

No matter what options I select I always get a standard AI reply and conversation gets ended.

I’ve been trying all permutations and combinations of options.

[cyan citrus]

Not something we can help with, @cedar spade. You may use this screenshot as reference. Please avoid repeating the same thing and do not clutter the support channel.

There is no way we can help you with your issue through here.

[sage nexus]

@cyan citrus @static sleet reply?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @sage nexus.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sweet loom.

[night cloak]

still getting killed by map glitchers in metro...

[sage nexus]

When I contacted the BGMI customer service they told it is a problem with the PUBGM side so need help

@cyan citrus

[cyan citrus]

There is no way we can help you with this through here, @sage nexus. You may try to contact the customer service in-game.

[cyan citrus]

Do you happen to have a video recoding of the issue?

[sage nexus]

Yes@cyan citrus

[storm flume]

Please do not use languages other than English, @unborn tinsel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[unborn tinsel]

Hi

How can I contact a company employee about my banned account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unborn tinsel.

[upper quarry]

I cannot emote in match lobby any solution

[winged umbra]

Hello! Does anyone know if/when we’ll get more missions to get the “free” UC? I think there’s some outfits in the store that you can’t get even if you have completed all the missions given so far

[fathom void]

Yess😢😢😢

[neon kraken]

Hai

Next Premium Crate Release date plz

[feral forge]

It should come the day after tomorrow.

[feral forge]

Feel free to submit a report regarding the issue in #old and make sure to follow the channel’s pinned instructions.

This channel is reserved for PUBG MOBILE-related support, you may use #media for such instead, @night cloak.

[cyan swift]

Hello can someone help me out with this

[dusky moth]

@thin halo Can you tell me how long is the Local Shop gonna be there?

[gleaming swift]

My facebook account has been deleted but i am unable to recover it, and i merged with global account but not log in pubg

Why this happened for me

I want to recover my account

[thick yew]

Bring an Australian or Oceania server to the game!

[onyx urchin]

Hello I came here because a hacker stold my account and he have access to the account because he linked his Facebook account to it I have acces to my account via email and via twitter I want to unlink his account but it says the account has not Been linked long enough and I can’t unlink it because he would cancel de unlink by Simply logging in via Facebook. Please help me unlink his Facebook account from mi account! Thank !

[cosmic maple]

You should contact in game costumer services no one can help you with that here.

[surreal otter]

I was able to play the game yesterday.ping if you know

[onyx urchin]

@cosmic maple some people says it takes too long tho

[cosmic maple]

U gotta go through the process to prove its ur account.

[onyx urchin]

@cosmic maple I did but they said they will put it in a special case and it may take long for the workers to reply

[cosmic maple]

It might take couple days but thats the only way you can fix your account

[onyx urchin]

@cosmic maple yes thank

[cosmic maple]

No problem 😌 @onyx urchin

[summer shell]

i want to change my region from uk to Pakistan but the code is not arriving when i enter my mobile number

[sturdy dirge]

Pubgm customer services are weakest i ever experienceed, i have been contacting them for the last 4 days from any modem but i have never received any replies only bots replies and i dont know what to do now, if you guys have any idea please help

[thorn jewel]

Sir please help me i want to change my region

Sir please help me i want to change my region but the code is not arriving when i enter my mobile number or email.

[normal valve]

Can anyone help to change my puBg region cos my verification code is not coming I am trying from many days

[heavy vortex]

Log in using email link, and try to generate code again without typing 0 in number. If it still doesn't work contact in game customer service. @summer shell @thorn jewel @normal valve

[normal valve]

I try everything which r mentioned But ans zero

[heavy vortex]

In that case, contact in game customer service.

[night cloak]

Bro i can change my region plz help me

[heavy vortex]

If you can change, go ahead.

[night cloak]

My time is complete but can not change my country

[pastel jackal]

How do I get a name change card

[normal valve]

I tried But it was not helpful

[heavy vortex]

@night cloak Try following this.

[night cloak]

Ok

[dusk saddle]

hi ,, any solution for mouse getting stuck when i navigate between the gameloop and any other application , then i have to press on the fire button to release the control of the mouse again

[night cloak]

I try with out zero but not coming code plz help

I tryed with out 0 but not coming code

[summer shell]

i contacted them and they said that it is not possible to change region

it does not even show completed when i try to obtain the code

and no error

[lean stone]

Hi pubg mobile my region issue please solv my problem

@polar marsh please solve my region problem

#pubg-mobile

[feral forge]

You will have to answer the faq bot’s questions correctly in order for it to redirect you to a real support agent, @sturdy dirge.

[sturdy dirge]

My issue was i mistakenly changed my server but there's no faq bots question for it , i answer bots question and it doesn't say it will redirect me to an agent and they just want feedback and end of story

[feral forge]

If you have recently changed your server, your only option is to wait for the cooldown, the in-game customer service is unable to assist you in this regard, please be careful next time.

[summer shell]

any news on region change code issue pelase

[sturdy dirge]

How is it possible i can't start from scratch and get very high ping and can't play with my friends ,i haven't played the game for the last 4 days if they don't change it i may just leave the game

[feral forge]

You should read the notices very carefully before confirming to the changes to your account, it is clearly written that you can only change your server once every 60 days, once you have confirmed to it, your only option is to wait for the cooldown.

[feral forge]

If you are unable to receive the verification code, please try again some time later or contact the in-game customer service for further assistance in this regard.

[vague phoenix]

Any news on the metro talents not working still? Why was this not fixed from last season?

[twilit rune]

Um

my screen is stuck on loading

no matter how many times I reboot my internet

it just doesn't go through

other than that the internet is working really really fine

I can browse, watch streams and it's consistent

I have tried with changing the DNS to 1.1.1.1

[sturdy dirge]

Please could you be of any help i could explain it farther

[heavy vortex]

This is the final answer. @sturdy dirge

[pastel jackal]

How do I get a name change card

[dusky moth]

Can anyone tell me how long is the Local Shop gonna be there?

[sturdy dirge]

Just guide me if i can contact an agent or of there's a way, it shouldn't just end here it shouldn't be a big matter for them for me it is

[sturdy dirge]

If they won't i will lost all my static and friends and won't be able to play with such high ping

[heavy vortex]

There is no other way than waiting for the cool down to end, unfortunately.

[dusky moth]

Any mod?

[heavy vortex]

You should be careful in these decisions.

[normal valve]

Region isSue ☹️

[regal urchin]

my account was hacked and i manage to recover it
but the hack did something to the account now i get
your account has migrated to another version cannot login to this version
i tried all pubg version the account is not in one of them
he used glitch i think change some file from global

[vagrant tulip]

He moved your account to the indian version contact their support

[regal urchin]

i recovered stolen twitter after 4h and i tried PGMI the account is not there

[vagrant tulip]

It was moved to BGMI and probably the hacker already removed your links from the account. Anyway it's not Global PUBGM matter contact BGMI and see what can they help with hacked accounts.

[regal urchin]

the account was hacked yesterday i was able to open it at 3:00pm GMT+2
the hacker made this massage at 3:10pm GMT+2
i recovered the stolen twitter at 7:00pm how could he remove all the 3 link
i have all the link not a singel one was removed yesterday

[vagrant tulip]

It takes 2 minutes to transfer your account to BGMI once it's transferred all links gets removed in BGMI and the hacker easily add his links

[compact halo]

I want to change my region my current region is Hungry and i want to change in Pakistan please help

[vagrant tulip]

It's a regional issue please contact customer support ingame or you may seek help in Pakistani server refer to 3.1 in #735483472432594994.

[compact halo]

@heavy vortex i want Change my region can you help me

Please mocha help me they didn't send me verification code i think last decision is to delete pubg forever

[vagrant tulip]

It's a regional issue please contact customer support ingame or you may seek help in Pakistani server refer to 3.1 in #735483472432594994.

[thorn jewel]

Sir please help me i want to change my region but the verification code is not arriving

[vagrant tulip]

Pakistan?

[thorn jewel]

Yes

[vagrant tulip]

It's a regional issue please contact customer support ingame or you may seek help in Pakistani server refer to 3.1 in #735483472432594994.

[regal urchin]

i don't think he can remove twitter the link he transfered with

[vagrant tulip]

Pretty much he did as you are unable to login in BGMI

[regal urchin]

is there an ooption to transfer to PGMI yesterday?

[vagrant tulip]

BGMI Transfer is still available. The option isn't in Global version it's in BGMI itself.

[regal urchin]

is pubg that stupid to help hackers still account that easy?

[vagrant tulip]

Well it's your responsibility to safeguard your account. The transfer event isn't from PUBGM It's from BGMI. Better consider contacting their support rather then having negative feedbacks here.

[bleak ice]

hey ive selected my main matchmaking language as english and am currently playing in the north america server, however i never seem to match with english speaking people at all? Despite seeing english names popping up constantly in the kill banner

my region is currently australia, is this why?

[normal grotto]

@polar marsh Hello, please help my friend account was hacked which was linked to twitter but it so happened that this twitter account was canceled because I tried to recover and could not recover. PUGB mobile ID 5694930707. Please let us know what you can do

@polar marsh If I remember correctly it was called pLg × Giusha や and was probably renamed

[feral spear]

My pubg id linked on fb or gmail & now my gmail is heacked So can i remove my Gmail account

[storm flume]

Please contact the customer service for further assistance, @normal grotto. Refer to subpoint 5.4 in #faq for further information.

Please contact the customer service for further assistance, @feral spear. Refer to subpoint 5.4 in #faq for further information.

[normal grotto]

@polar marsh
Here in the discord?

[compact halo]

I want to change region

I want to change my region but code sending problem please help PUBG

[carmine horizon]

When will the green crystal event comes in asia server

For local shop

[empty stone]

for some weird reason the TDMs are empty for me

I'm unable to see anyone but the opponents can

[night cloak]

polease fix duo matchmaking issue in midle east server

[empty stone]

is there a fix

[cosmic maple]

Stop spamming mods can see it the first time u wrote it. And there’s no problem in my duo matchmaking

[tribal skiff]

Is this phishing?

Or is that an official website?

It requires a facebook login so it seems sus

[heavy vortex]

Phishing @tribal skiff

[tribal skiff]

Ok thanks

[heavy vortex]

Report the user in #discord if they're in the server. @tribal skiff

[tribal skiff]

Theyre in the MENA server but not this server

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

These are local events and will only be available to the area it is intended to be in.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @empty stone. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Please submit a report regarding this issue in #old.

[pastel hill]

can you tell me how did you know it's a phising?
what is the different?

[tribal skiff]

Somebody added me, messaged me and took it to discord to send this... I checked her moments and she said "sorry for all the DMs my account is hacked"... What am I supposed to do to help the situation?

[tribal skiff]

Tournaments dont require ur accounts login info

And no website registration

[pastel hill]

i've heard that the phising link is http (without s) is that true?

[tribal skiff]

Nope

[heavy vortex]

Please don't click on any unknown link from dms or anywhere online.

[pastel hill]

oh so it just like a normal link? and you need to regis on it

[heavy vortex]

You don't need to enter login details for any tournament.

[tribal skiff]

Https is to make sure that the data is encrypted and cant be viewed by your isp.. Data still goes to the website and if it's sketchy then they will still recieve it

[pastel hill]

okay thankyou for the information

[lament ice]

Hello Mam,
I have a issue on account migration.

Respected Mam, Myself Yansh and i can't able to migrate my global account to BGMI as i have server ASIA and region INDIA.
When i click on migrate it shows "Sorry, you can't continue as there were abnormalities with your account data." And i didn't know why it shows please fix it. I want to migrate my account.

Character ID:-519645570
Character Name:- ParzivalHT
Device: RealMe 6
Cellular
Country: India

<@&639889499718942720>

[vivid comet]

Whenever I open pubg all my maps are gone and it says Unstable network try again later why??

[halcyon drift]

Help

Help plz

[regal urchin]

any help

acc was hacked yesterday need help please i spend more than 20.000$ on this account can't lose it that easy

[storm flume]

Please avoid going off-topic, @halcyon drift. You may have unrelated conversations in #chat.

We provide community support only for the global English version of PUBG MOBILE here, @lament ice.

[gaunt light]

Hi , there’s no rewards today ?

@celest shadow @thin halo

[tough thorn]

My account was stolen, and I have a phone and e-mail link, but there is a link to the Facebook and Twitter platform, they were linked by the thief. us so please help me in this matter please

[dusky moth]

@celest shadow bro

[warm rose]

I can't join game

[dense dock]

the s just stands for secure if it dont have the s it means its not considered secure. it dont always mean its a fishing link.

[warm rose]

Written in a match

[mortal apex]

Please check your connection, could be an internet issue.

[mortal apex]

Please contact the customer service in game. You may refer to subpoint 5.4 in #faq.

[robust mortar]

Is there any rumours of a new server in the works? For like Oceania country’s like New Zealand? My friend said that a lot of them are saying this . That there’s a new server coming

[fathom void]

TDM sound glitch

[forest orchid]

Hye how can i change my region ? Plzz i wanna change to Pakistan

[mortal apex]

No information regarding this. Feel free to provide a feedback in #old.

[dusky moth]

@mortal apex can you tell me how long is Local Shop gonna be there?

[tough thorn]

I talked to them from within the game, but it requires me to pay receipts, and I do not have the receipts, now the account is linked to my phone number and email, but Facebook and Twitter were robbed by the thief and I want a solution to this problem

[storm flume]

Please do not use languages other than English, @autumn zodiac. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fathom valve]

Hi, could someone help me, my pubg mobile doesn't play games with the account linked to the email. If I'm in a group, that group can't join either. But I did the test with a guest account and this account enters matches and the email does not enter. any tips

[cyan citrus]

Could you please share a screenshot or video recording of the issue, @fathom valve?

[supple egret]

Sir please help me i want to change my region

[cyan citrus]

What is the issue you are facing when trying to change your region, @supple egret?

[supple egret]

Yay

[elder surge]

hi can you help me to find how many points for conqeror in KRJP server Squad?

[supple egret]

Yay

[supple egret]

5464177182

[elder surge]

hi can you help me to find how many points for conqeror in KRJP server Squad? yes or no?

[supple egret]

Please change my region 5464177182

[elder surge]

I reached ace today ??

[round crag]

I am unable to login to pubg mobile and always say uncompleted action

With my Twitter account

[cyan citrus]

For how long have you been facing this issue, @round crag? Also, please mention your device and country.

[round crag]

I try several times still the same error and the same says

[round crag]

2019 sm-t510 Philippines just a 30 minutes ago

[cyan citrus]

Do you have Twitter application installed, @round crag?

[round crag]

Yes

[cyan citrus]

Check for any pending updates for your Twitter application, change your password for your Twitter, logout your account and log in again in the Twitter application, @round crag.

[fathom void]

@cyan citrus it is coming for global version or not.....?

[cyan citrus]

No information regarding this, @fathom void.

[round crag]

My Twitter is always up to date my account didn't get any security breaches and i logout login back fix and i almost deleted the whole resources to fix it

Is okay now

[cyan citrus]

Are you still facing any issues, @round crag?

[round crag]

None i will inform the team if it happens again

[cyan citrus]

Glad to hear that, @round crag. Please do come back again, should you face any issues again.

[fathom void]

Oh @lime juniper i think you can give me some information......?

[onyx urchin]

Any body know why when I try to login in with twitter it says nothing to see here and how to fix it ? Thanks !!

[cyan citrus]

You can keep an eye on #news.

[cyan citrus]

Could you please share a screenshot?

[onyx urchin]

Yes

Can’t click authorize

[cyan citrus]

Thank you, @onyx urchin. Please try to follow my steps. Open the game > Tap on the Twitter login method > Do not enter your login credentials, instead scroll down a little and you will see an option of ''Apps and sessions''. Tap on that option and try to login the account from there. Restart your game and try to log into the game again.

[onyx urchin]

Thanks !!! It worked

[cyan citrus]

Glad to hear that, @onyx urchin! Please do come back, should you have any other concerns.

[onyx urchin]

My acc got hacked they linked their Facebook to it I got the twitter account access back now I just need to unlink the hackers account but it wont let me unlink it because he will login to the account so I can’t unlink it sense is 7 days I just want help unlinking his acc I have twitter and email access

[slate cloak]

Any one help

Please

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @slate cloak. Remember to read through #faq before asking questions in the support channels.

[onyx urchin]

Yes but they too long to answer I have heard that there are some methods to get my account banned if the hackers want he can get it banned so I need to delete his Facebook acc ASAP

[slate cloak]

Hey By Mistake I change my country region to turkey and I am from India so I want to transfer my data to bgmi but I can't transfer because my country region is turkey please change my country region to india so can I transfer my data to bgmi please I am facing this problem from a month...

[cyan citrus]

We are unable to help you with this in any way through the community, @onyx urchin. Also, your account security is your own responsibility. Please continue with the customer service. It may take some time to get a response response from the customer service due to enormous number of requests every day.

[cyan citrus]

You will need to wait for the cool-down to be over to change your region again.

[onyx urchin]

@cyan citrus ok thanks I guess !

[cyan citrus]

You are welcome.

[slate cloak]

I understand bro but cooldown is 100 days and data transfer will end 31 december

[cyan citrus]

Not something we can help with, @slate cloak. There is no way you can change your region before the cool-down.

[slate cloak]

@cyan citrus so I can't transfer my data?

[cyan citrus]

Not our concern, @slate cloak. We only provide community support for PUBG MOBILE.

[slate cloak]

Thanks

[cyan citrus]

You are welcome.

[slate cloak]

@cyan citrus but why my cooldown is more than100 days

[cyan citrus]

The cool-down time will increase if you change your region multiple times, @slate cloak.

[slate cloak]

Other players have 60 days only

[slate cloak]

Does data transfer to bgmi will start next year?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @slate cloak.

[dusky yarrow]

The redeem code- PMGC21-FB doesn’t work, help @static sleet @cyan citrus

[storm flume]

Please contact the customer service for further assistance, @dusky yarrow. Refer to subpoint 5.4 in #faq for further information.

[dusk halo]

I'd like to change country in pubg , but I don't have this button in menu

[cyan citrus]

The region change option is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @dusk halo.

[dusk halo]

I live in Ukraine , this is Europe

[cyan citrus]

The regulation applies to your account regardless of where you are currently living, @dusk halo.

[dusk halo]

I registered my account in Ukraine , and Ukraine placed in European Economic Area (EEA)

[dusk halo]

I registered my account in Ukraine , and Ukraine placed in European Economic Area (EEA)

how I can change my account country to Ukraine , I registered my account in Ukraine , and Ukraine placed in European Economic Area (EEA)

[cyan citrus]

You cannot do that, @dusk halo. This is simply not possible due to legislation issues.

[dusk halo]

Which legislation issues Ukraine has ?
My friend also from my city and registered accounts in same time and he has possibility to change country/region , he has also all events and I don't have nothing from this list

[cyan citrus]

Please share a screenshot of your in-game Basic settings, @dusk halo.

[cyan citrus]

This indicates that your account is in EEA or European Union, @dusk halo. As mentioned earlier, you will not be able to change your region due to General Data Protection Regulation. This is not something we can help with through the community or customer service.

[dusk halo]

who can solve my problem, because as I mentioned my friend also from Ukraine and he has all events and possibility to change country and region

[cyan citrus]

No one can help you with this, @dusk halo. Please avoid repeating the same thing.

[dusk halo]

I think it is unfair and it violets my rights

[cyan citrus]

This is a government law, @dusk halo. As you have already been answered, please move to #chat for further discussion.

[wild mural]

any one can help me?

[cyan citrus]

Hello! How can we help you, @wild mural?

[wild mural]

I got banned 10 years I don't use any hack

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wild mural.

[wild wasp]

Even though I completed Pubg Mobile Exclusive Treasure missions, it did not give its rewards. I request 3 coupons with mission rewards to be transferred to my account. I buy and spend UC, and the expenditure on doing quests is wasted. We are also concerned about increased account theft issues. Maybe we have to complain tencent games company, is this a bug or something else, we don't understand what happened.

[cyan citrus]

Please contact customer support in-game for further assistance with this, @wild wasp.

[night cloak]

I need help. Can I talk to someone about hacked accounts?

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance, @night cloak.

[digital finch]

Please SLOVED MY PROPLEM I can't CHANGE RESION TO PAKISTAN PLEASE SLOVE THIS

[storm flume]

Please contact the customer service for further assistance, @digital finch. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

are there any other direct contact? for example through email

[digital finch]

Please Fully Detils Me

[cyan citrus]

The email is not meant for such issues but general queries and cheater reports.

[digital finch]

I am So Saad Felling Not A such Respon On pubg Mobile To Me 😔 😔 😔

[night cloak]

okay. I lost my guest account (twitter and gmail was stolen) but I can still open it through third link, I don't understand how I can proceed with customer service. The message could go directly to the hacker's email

[cyan citrus]

Are you referring to customer service in-game or customer service of the social media account, @night cloak?

[night cloak]

customer service in game

[cyan citrus]

The conversation between you and the customer service can be only be accessible by you from the device you contact them, @night cloak.

[night cloak]

okay thank you.

[cyan citrus]

You are welcome, @night cloak.

[digital finch]

@cyan citrus Please Sloved Proplem I can't change Country Region

[cyan citrus]

As advised, please contact the customer service in-game for further assistance, @digital finch. We are unable to help you with such account related issues through the community.

[digital finch]

Okay😔 😔 😔 😔

[night cloak]

Hi, is there any way in which I can change my server without waiting 60 days?

[cyan citrus]

No. You will need to wait for the cool-down to be over, @night cloak.

[night cloak]

Ohh no sad, but thank you

[cyan citrus]

You are welcome, @night cloak.

[night cloak]

Is it possible to contact the customer support? Or are there only bots?

[cyan citrus]

Not for your issue, @night cloak. They cannot help you to change your server before the cool-down period.

[faint frost]

Hello can i get a update of the RP giveaway? Are they gonna send it today or take more time?

[cyan citrus]

You have already been answered here, @faint frost.

#917924763723264020 message

[faint frost]

Oh ok thank you!

[cyan citrus]

My pleasure!

Please feel free to report the issue through #old in compliance with channel's pinned instructions, @untold walrus.

[craggy gyro]

How to fix glitch 🤔

I can use that emote in lobby but not in game

[cyan citrus]

Could you please mention the following details, @craggy gyro? Also, mention th exact emote along with the outfit.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[craggy gyro]

Vampire Set Exclusive Emote

5239488576
iPhone XS Max
Cellular ( when the video was recorded or wifi usually, it happens even if I'm playing on wifi)
Singapore

[cyan citrus]

Thank you, @craggy gyro. Please feel free to report the issue through #old in compliance with channel's pinned instructions.

[cyan citrus]

@little spade, do not share attachments that contain your personal information. Please describe the issue instead.

[little spade]

Region change problem please help

[cyan citrus]

What is the issue you are facing when trying to change your region, @little spade?

[fossil lintel]

@cyan citrus My account was banned because someone hacked my Facebook account and got my account banned by the following methods apps a while ago and I need your help if I can recover my account and I can prove that I own it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fossil lintel.

[night cloak]

My account got hacked

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

how long is it gonna take to recover a hacked account?

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day, @night cloak.

[night cloak]

but is it even possible to recover my account? 😢

[cyan citrus]

Yes. As far as you provide the accurate information to the customer service, @night cloak.

[night cloak]

alright. I'm hopeful ❤️ thank you.

[cyan citrus]

You are most welcome, @night cloak.

[night cloak]

the event prize is for one person or all who spend uc

<@&481161015728406538>

[cyan citrus]

This is a regional event, @night cloak. You may try to tap on ''?'' for more information or ask that in the regional community server.

Please be advised to not mention the moderator role unless there is an exigency or emergency related to this Discord server.

[long trellis]

@cyan citrus hey bro i do the same things u said me but my game still crashing device is iphone6

[cyan citrus]

Can you please make a video recording of the issue, @long trellis?

[long trellis]

wait

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[jade seal]

Hi PUBG I have fake damage in the game I wish to fix that problem

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @jade seal. You can also submit a report in #old in compliance with the channel's pinned instructions.

[warped cairn]

I get this message every time I open the game.. I tried restarting the phone and clearing the game cache, but it didn't work.

[proven pilot]

Hey when will the parachute glitch be fixed

@cyan citrus

[cyan citrus]

Do you happen to have a video recording of the issue, @proven pilot?

[cyan citrus]

Please mention your device.

[twin coral]

the mobile number link is it really working?? Because i dont get the code I’ve been trying since yesterday and I didn’t get any code

[proven pilot]

Can I send a link I don’t record Riggs aware of the problem it’s on his channel

[warped cairn]

Oppo A3s

[proven pilot]

@cyan citrus

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @proven pilot. You can also submit a report in #old in compliance with the channel's pinned instructions.

[merry mantle]

Sir i have to change my region france to pakistan

[cyan citrus]

What is the issue you are facing when trying to change your region, @merry mantle?

[merry mantle]

I didn't receive the code

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance, @merry mantle.

[cyan citrus]

For how long have you been facing this issue?

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance.

[merry mantle]

From last 8 months

[cyan citrus]

This is not something we can help with, @merry mantle. You can also submit a report of the issue through #old in compliance with channel's pinned instructions.

[young ocean]

can i unlink 3rd link

[warped cairn]

Just today

[cyan citrus]

That is not possible at the moment.

[cyan citrus]

Please try to do a Routine Repair of the game and clear game cache one time.

[warped cairn]

I can't do a repair because of this error and I have already tried cleaning the cache, I even tried clearing the whole game data.

[cyan citrus]

I see. Can you please switch internet connection and see if it will make any difference, @warped cairn?

[hollow hornet]

How do I get my 50uc back from this event?
I do not know how this event works , I bought a VIP card, now I select Choose Now, nothing happens

[cyan citrus]

This is a regional event, @hollow hornet. You may tap on ''?'' for more information.

[storm fox]

My pubg has been doing this all day? Do i uninstall and reinstall the game?

[cyan citrus]

Please mention your device, @storm fox.

[storm fox]

Iphone 7

[cyan citrus]

Please go to your device settings > General > Background App Refresh > Tap on PUBG MOBILE and disable that option and enable it again. Restart your device and see if it will make any difference, @storm fox.

[storm fox]

Okay thank you

[cyan citrus]

You are welcome, @jade seal.

[wet oyster]

Help anyone!

[balmy monolith]

Can you guys do something about all the damn hackers in Metro please, I've died to hackers 1/4th of the games I have played. As well as get bans for them to know they are hacking.

[cyan citrus]

It seems like your account was logged in with another device, @wet oyster. If that was not done by you, please change your passwords for your social media accounts connected the game, logout from all the devices for both social media accounts and PUBG MOBILE as well.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @balmy monolith. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[balmy monolith]

I have done this Bunk, but I'm asking if you guys are going to put another lvl 15 restriction on being able to play metro.

Or If this will be another season of hackers every few games.

[cyan citrus]

No information regarding this, @balmy monolith. Please feel free to provide your feedback about the game through #old.

[wet oyster]

@cyan citrus i doubt pubg can actually do anything bout my situation. Cause my Twitter got hacked n the hacker removed my email n phone number(definitely can’t recorder that). I’ve tried using the pubg’s unlinking process but that takes 7days and they logs right back in before the process take effect

Recover*

[cyan citrus]

For compromised accounts, please contact customer support in-game and customer service of the compromised social media account for further assistance, @wet oyster.

As for Twitter, you can submit a ticket to their customer service through the following link and wait patiently for a response. They usually respond within 24 hours.
https://help.twitter.com/forms/account-access/regain-access/hacked-or-compromised.

[wet oyster]

@cyan citrus thank you

[cyan citrus]

You are welcome, @wet oyster.

[midnight sphinx]

hi

how can I report teammers

[cyan citrus]

Please report such behavior directly through in-game report feature or in-game customer service, @midnight sphinx.

[midnight sphinx]

i reported many time before

nothing happened

[cyan citrus]

They will be penalized accordingly upon the verification of inequitable behavior, @midnight sphinx. This is not something we can help with through the community.

[warped cairn]

Unfortunately it didn't work.

[torpid viper]

Bro i want to change my region back to pakistan but when i link my mobile number it says Too many actions taken try again later and i dont even get the the code on my number bro plz help me

[cyan citrus]

Where do you reside?

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance with this.

[torpid viper]

Bro i have tried it many times but still it does not work

[cyan citrus]

This is not something we can help with through the community, @torpid viper. You can report the issue through #old in compliance with channel's pinned instructions.

[torpid viper]

Thankyew very much bro for your precious time ❤️

[cyan citrus]

You are most welcome, @torpid viper.

[torpid viper]

❤️

[night cloak]

Hello i cant open my mic on game

What can i do ?

[cyan citrus]

Please add more details about the issue you are facing or share a video recording, @night cloak.

[cyan citrus]

Please mention your device, @night cloak.

[night cloak]

ipad mini5

[cyan citrus]

Can you try to disable your microphone and enable it again through your in-game Audio settings, @night cloak?

[night cloak]

i closed this and open still same

i deleted game and downloaded again i gave all permissions its still same

[cyan citrus]

Got it! Thank you, @night cloak. Please try to Offload PUBG MOBILE one time and reset your device settings. You can Offload the game through your device settings > General > iPad Storage > Tap on PUBG MOBILE, tap on Offload App. To reset your settings, go to your device settings > General > Transfer or Reset iPad > Reset > Reset All Settings. Restart your device and see if it will make any difference.

[storm flume]

Please avoid going off-topic, @winged pewter. You may have unrelated conversations in #chat.

[reef tendon]

Why is enemy invisible.

Happened to me alot of times already.

[cyan citrus]

Could you please mention the following details, @reef tendon?

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[reef tendon]

All I know is, my friend also have this bug.

I'll fill in the form just give me a second.

[mystic garden]

Playing vikendi duos everyday from the beginning of the season but suddenly yesterday we couldn’t find any matches. Its like everyone suddenly quit playing it. Which is impossible because its the first time we faced this issue. We kept trying all day with 0 luck of getting a single match in Vikendi. Weird.

Edit: we tried multiple times of the day, afternoon and evening.

[cyan citrus]

Please take your time.

[cyan citrus]

Please mention the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ The server you are playing in.

[thick yew]

Give us an Oceania server please!

[reef tendon]

Could you please mention the following details, @jspring?
Numeric User Identification: 5361649512
Device: Realme 7i
WiFi Provider: Maxis
Country: Malaysia

[cyan citrus]

Please use #old channel to provide the feedback for the game.

[cyan citrus]

Thank you so much. You can try to reinstall the game completely and see if it will make any difference.

[thick yew]

Already did since last year

[night cloak]

it worked thank you🤗

[cyan citrus]

You are most welcome, @night cloak. Please do come back again, should you have any other concerns.

[mystic garden]

5300021795
Iphone x
Both wifi and 4g
🇳🇱
Eu server

[cyan citrus]

Thank you, @mystic garden.

[fresh ember]

Hello I need help

[cyan citrus]

Please state your issue, @fresh ember.

[night cloak]

Please Help Me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[fresh ember]

Someone logged into my account, I’ve changed my password and everything and still they get back on it

Basically signs me out and then I sign in back again

[cyan citrus]

How many social media accounts you have connected to the game, @fresh ember?

[fresh ember]

I have my Twitter and GameCentre connected

Plus my email is linked aswell

[night cloak]

I have to Change My Account Region From Germany To Pakistan But Cannot Receive A Message @cyan citrus

[fresh ember]

When I log out, I click on log out of all devices so that he doesn’t get back on it

[cyan citrus]

Do you have third linked email or phone number connected as well, @fresh ember? As a starting point, I would suggest you to change your password for both your social media accounts and logout from all the devices for both social media accounts and PUBG MOBILE. Also, as an extra security measure, enable the two-factor authentication.

If still there is an unauthorized access to your account, please contact customer support in-game and customer service of your social media account for further assistance.

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance.

[night cloak]

@cyan citrus I am trying From 2 days

[cyan citrus]

This is not something we can help with through the community, @night cloak.

[fresh ember]

Yeah I do have my third email linked and everything, plus set up 2 factors authentication aswell, at the moment there is no sign in to my account so hopefully they’re not able to get into it. I will find out probably tomorrow I believe.

It’s alright but thanks for the help

[cyan citrus]

My pleasure, @fresh ember!

[jagged compass]

can any one help me to unlink my E-mail

[cyan citrus]

You cannot remove third linked email and phone numbers at the moment, @jagged compass.

[jagged compass]

but my friends talk to pubg support and give them all information they need to make sure that's here account and they unlink the third email

[cyan citrus]

That is for compromised accounts. Is your account compromised, @jagged compass?

[jagged compass]

what is compromised mean

[cyan citrus]

Stolen or hacked, @jagged compass.

[jagged compass]

it's my account

yes hacked

just the third linked

[cyan citrus]

You may try to contact the customer service for that, @jagged compass. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[jagged compass]

in discord ..how ?

[cyan citrus]

You cannot contact the customer service through Discord, @jagged compass. We only provide community support.

[jagged compass]

i already give them all they ask to me execpt something like reception but i haven't

[cyan citrus]

Not something we can help with, @jagged compass.

[jagged compass]

ok thanks

[cyan citrus]

You are welcome.

[fresh ember]

Hey they can still access my account what do I do?

They are able to login on my account

@cyan citrus

[storm flume]

Please contact the customer service for further assistance, @fresh ember. Refer to subpoint 5.4 in #faq for further information.

[elder surge]

Why I am not in Ranking?How many points I need for conqueror?any one help 🧐

??

[brave wolf]

you are ranked in top 1% , you have to reach top 500 for conqueror , can't say exact point how much you need.

[elder surge]

But it used to show ranking when we reach ace right?

[brave wolf]

Not really , it's shows rank when you close to conqueror.

[night cloak]

Hello
I can't play duo in sanhok it's taking so much time but still can't enter the game.
I can play in other all maps .

[reef igloo]

hi, i'm having difficulty logging into my account, since i no longer have access to my phone number and iCloud mail, I have access to Twitter and always logged in through it, but now due to secondary verification this is not possible, please help me I need an unlinked phone number and mail in order for me to link my existing social networks, thanks

the number is not my address is also not mine

I don’t understand how to explain to the support about the secondary check, I don’t understand how to describe my problem to the bot in support

verification code does not come from more than one contact from screenshots

my ID 5217773621

[winged umbra]

Does anyone here know how to fix teammates mic bug? I can only hear them if I put all chat and even then it stops and starts whenever even after restarting the game

[dry prairie]

hello, I would like to ask why I knocked out 2 tickets on encore black Friday, spin roulette number 3 and the ticket does not drop to me, although I bought a ticket for 50us. You can somehow add these tokens to me for scrolling or issue this ticket. until the end of 22 hours, I will not be in time. My id 5551015011

@lime juniper

[bright crag]

why cant i move my acreen

whenever i fight people i cant move my screen

like i cant move nothing

i cant move anything

i have to wait for this 💩 game to let me move again

fix this

bruh

[prime jolt]

The glitch where you can hear the enemy in metro needs fixed.. and hasn't been fixed sense day 1

[tepid locust]

why the delay in this new mirror world is so high!!! If I play normal erangle without the mode, my ping is 20ms but if i play the mirror world ots 80ms and above!!!!!!!!

[reef igloo]

@cyan citrus

[night cloak]

@tepid locust Oh no, that is so sad. Could you share your feedback in the #old channel?

@prime jolt Which glitch is it? Could you find me a relevant post for it from #old for me?

[river spade]

Is there any admins I can get into contact with regarding tournament payments ? Or an email address I can forward my complaint to?

[night cloak]

@bright crag Do you have a screen recording video?

@river spade Which tournament?

[river spade]

Pmco.

Our admins are not responding.

[night cloak]

For pmco, use [e-mail].

[river spade]

Okay will do.

[digital bramble]

I was spectating him

[limber mango]

عايز حد يساعدني

ارجوكم

[storm flume]

Please do not use languages other than English, @limber mango. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

@digital bramble No no I need a recording of the controls too.

@limber mango Aloha! How can I help you?

[limber mango]

yes

my acount is banned 3 month

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limber mango.

[wicked sparrow]

I can't change my region to my country Pakistan plz help

[river spade]

@night cloak if no response from emailing support , what should I do?

[night cloak]

@winged umbra Because the voice chat server is different, and if one of the teammates IP fail to connect it on time, this issue occurs. Just try with different data connections to identify the problem.

[digital bramble]

Can u give me a screenshot?

[night cloak]

@wicked sparrow Are you in France now?

[wicked sparrow]

I'm in Pakistan now

[digital bramble]

What does it says give me a screenshot

[wicked sparrow]

It says input number but it does not send number on mobile number

[night cloak]

@river spade They can take some time. Say up to a month. If they don’t reply within a month, send them a reminder mail.

[digital bramble]

Try with country code

[wicked sparrow]

I'm just not receiving tha code

[digital bramble]

Like +92 and the rest

[night cloak]

@wicked sparrow Could you share a screenshot of your current country?

[river spade]

Is there any other method? Payment was supposed to be done last month as 3 months had passed already.

[wicked sparrow]

I try but code doesn't come

[digital bramble]

Hmm

[night cloak]

@river spade The other methods - which you tried already - contacting the regional moderators.

[digital bramble]

Are you an ios user?

[wicked sparrow]

I'm android user

I'm trying every day but no code

[digital bramble]

Oh its time problem, you have to wait for 120 days to change it.

Because after you change it once than it takes time to change again

[wicked sparrow]

Noo when I change I can't change agin in120 days

Last time I cange about. Last year

[night cloak]

Could you check how much is the wait time for Vikendi?

[digital bramble]

You had to choose your country instead of inputting 92, you have to fully input your mobile phone number in mobile number.

[normal valve]

I can't get code

[tepid locust]

@night cloak i shared but no one gives a dunk about it .... i saw other ppl playing this mode with 20ms delay but i did every thing from repair to full deletion ofthe game and it just not changing

[winged umbra]

Strangely it’s only been happening lately, is there any reason for it? It happens both in event mode and off

[celest lark]

Please help me change region from Hungary to change

Please help me change region from Hungary to Pakistan

[vital plume]

Some one try to stole my account, he already linked a Twitter and then like I was login and login, he banned my account. Is there a way that I can get my account back ? ☹️

[celest lark]

@polar marsh sir please help me change region from Hungary to Pakistan

[night cloak]

The devs will look into the latency issues if you have shared. Make sure to also include your character information.

@celest lark Please contact the customer service.

[tepid locust]

@night cloak it is there... everything is there

[night cloak]

@vital plume If the account was banned, unfortunately no.

@tepid locust Great! Let the devs work on it.

[celest lark]

F@night cloak from in game or out

[night cloak]

I told you the reason.

@celest lark In-game of course.

[winged umbra]

I meant as in why it’s only happening lately/it never happened before, but thank you anyway.

[serene bear]

Is this title is real???

[night cloak]

@winged umbra It only happens when you don’t connect to the server in time. It could be a server issue or an issue from the game. If it is a server issue, many people would face it at the same time and we would have a lot of reports. But if you have tried different connections but none of those works, maybe wanna report in the #old channel. Reporting there will be a futile effort if the problem is from your side.

@serene bear Real photoshop, indeed.

[serene bear]

Sorry... I can't understand.. can u elaborate me?

[night cloak]

@serene bear The photo was edited.

[gilded vessel]

I have a problem with pubg idk why but i keep getting disconnected from the game even tho my wifi speed is 300 mbps suddenly my game ping goes 900ms and i get disconnected it happens in each game like 6-12 times i cant handle it anymore

[last pecan]

Can the NA region have some op outfit like Europe and Asia region 😭 I keep seeing these Europe and Asia player having these cool outfits and not NA 🤦🏻‍♀️

[night cloak]

No

[prime jolt]

So is metro going to be fixed or the exploiting glitches going to keep happening?

Pretty sad that you can still glitch into the wall at fort in the tunnels.. either fix the glitches or take metro completely out.. its that simple

[digital finch]

Pleas Slove This Bro Please I Am always All Try On Customer Be Sarvice Try to Butt Respon On good pleasee Bro

[random raven]

Hello, can I get back lost interactions if game deleted wrong person?

[storm flume]

Please do not use languages other than English, @covert matrix. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[covert matrix]

Hello, can you help me unblock my account? ID5601222716
:『MA』soltan

[waxen lion]

my device is oneplus 9R . it supports 90 fps. but im not getting 90 fps in game settings. can you help on that issue & what to do for solutions?

@lime juniper

[neon lodge]

Please pubg I want to change region but I am not getting verification code please fix this

[mental adder]

I already waited for 24 hours but did not receive the UC

[neon lodge]

Please pubg fix this

[summer shell]

the ingame support is not replying its been 2 days i want to change region please

and the issue is i am not receiving any code

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @prime jolt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.