questions

[cyan citrus]

Not much we can help with, @wary halo. You can try to do a Routine Repair of the game.

[wary halo]

Ok

Another one question

My account is europe
My account is transferred to bgmi

Any way for change country

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @wary halo.

[wary halo]

Not country/region option my account

[cyan citrus]

That option will not be available for your account for above reason, @wary halo.

[wary halo]

Ok

[pseudo yacht]

My account in ๛شهيد Hello my name is the game has been banned without warning and without cause and l have not violated the terms and conditions of the game and l hope that my account will be returned and removed and removed from it .This is my account lD 5435024814My account in ๛شهيد Hello my name is the game has been banned without warning and without cause and l have not violated the terms and conditions of the game and l hope that my account will be returned and removed and removed from it .This is my account lD 5435024814

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pseudo yacht.

[heavy vortex]

where's the fpp switch button

[meager pumice]

@heavy vortex how?

Perfect game

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @meager pumice. You can also submit a report in #old in compliance with the channel's pinned instructions.

[long trellis]

help i cant unlink my account if click on unlink and its on process but after i open game again and he said faild to unlink i unlinking from PlayeGames but i login my pubg account through facebook i still dont understand why its faild to unlink any mod can help?

[cerulean scroll]

Try routine repair of the game and try again

[cyan citrus]

It is possible the required option is not yet available in-game for your device, @worn violet. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

Please be advised to not mention the moderator role unless there is exigency or emergency related to this Discord server.

[carmine lynx]

Can you help me, my account was banned, but you did not violate any rules of the game, and I spent her money on my account, please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @carmine lynx.

[latent monolith]

Data transfer problem 24-72 hours

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @latent monolith.

[red plaza]

Hello

I want to know that how can I unlike my third link and phone number from my account

[cosmic maple]

You should contact in game costumer services

[red plaza]

They are asking exactly registration date of my account

But I don’t remember that

[cosmic maple]

Those are the steps if u don’t remember there’s nothing they can do for u

[mild bolt]

I can’t get into my account

[cyan citrus]

Please add more details about the issue you are facing, @mild bolt.

[mild bolt]

It keep saying suspicious activity when I am entering the password right

[cyan citrus]

Are you trying to log into the account with third link, @mild bolt?

[mild bolt]

With the email/phone number

[cyan citrus]

Right. Please try to change your password one time and attempt to log into the account again, @mild bolt.

[mild bolt]

It keeps saying verification code exceeded limit

[cyan citrus]

You may need try again tomorrow, @mild bolt. For further assistance with this, please contact customer support in-game.

[mild bolt]

Ok tysm

For ur time

[cyan citrus]

You are most welcome, @mild bolt.

[twilit mauve]

Help me

Dear Pubg Mobile team, my Pubg Mobile account, which I actively use and play fondly, was unfairly Banned on 21.07.2021. I did not use any cheats in the game, I did not go outside the game rules. I did not act unethically, I did not violate the community rules. I think my account has been unfairly blocked. I would like to make the necessary investigation and reactivate my account and wish you a good work. Thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twilit mauve.

[quartz pebble]

Dear i cannot unlink my google play games from pubg please pubg do something I have to transfer to bgmi

[cyan citrus]

We only provide community support for PUBG MOBILE, @quartz pebble. As of removing your account, you may try to do a Routine Repair of the game.

[quartz pebble]

Please do something

[urban grove]

Help me
hi I have a problem with PUBG, which is that I have two accounts linked to Facebook, and I am not satisfied with registering my second account

[night cloak]

Could you elaborate the issue?

[urban grove]

arabic pleas

I have two accounts in PUBG and they are linked to one Facebook account and I am not satisfied with entering the account now

[night cloak]

Contact the customer service.

[urban grove]

How do

[night cloak]

Open the game and navigate to the basic settings.

[urban grove]

what else

[cosmic maple]

You’ll find costumer service there open your eyes

[fallen palm]

👍 💯

[night cloak]

Why is the service bad?? I talked about the galaxy s20 fe phone and they sent me an answer about another type of phone

[cyan citrus]

Sadly, unable to understand this language, @night cloak. What seems to be the issue?

[wispy sky]

i want some one to talk with from support team

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wispy sky. Remember to read through #faq before asking questions in the support channels.

[dawn schooner]

my account linked with Facebook aand my fb account got banned because i fill my fb information to a website now i cant login into my pubg account what should i do

[novel merlin]

I accidentally changed server can I get help

[night cloak]

Can you use Google Translate to understand the problem, or can I translate for you about the problem or talk about my problem and reply?

[cyan citrus]

If you do not have another social media account to log into the account, you will need to contact the Facebook's customer service for further assistance and retrieve your Facebook account first.

[wispy sky]

help

[cyan citrus]

Just describe the issue you are facing in short. No need to translate all the message.

[dawn schooner]

They dont have any customers care

[cyan citrus]

Please state your issue first.

[night cloak]

I talked about the galaxy s20 fe phone and I was answered with the settings of the galaxy s20 ultra phone

[cyan citrus]

Not something we can help with. Your account security is your responsibility after all.

[cyan citrus]

What did you ask about exactly? Please describe your issue.

[wispy sky]

my frined take ban and he doesn't anything so can you help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wispy sky.

[novel merlin]

someone help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @novel merlin. Remember to read through #faq before asking questions in the support channels.

[novel merlin]

today I accidentally changed server from Aisa to north america while checking ping (facing high ping issue).

[cyan citrus]

You will need to wait for the cool-down to be over to change your server again, @novel merlin. This is not something we can help with.

[novel merlin]

Is there noway to change back I am on conqueror tier and today this happened

[cyan citrus]

No. There simply isn't, @novel merlin.

[night cloak]

I Talk about the galaxy s20 FE but the answer was about galaxy s20 ultra

[novel merlin]

Playing pubg for 3years but costumer service sucks😥 No help for normal players only eSports player or partners gets that

[cyan citrus]

You still did not tell me what seems to be the issue. Also, we cannot answer on behalf of the customer service. You may try to contact them again.

[novel merlin]

just a mistake and no chance of coming back

[uneven forge]

Hello, Any update about Data Transfer issue?

[cyan citrus]

Your issue is not something customer service can help with, @novel merlin. Also, you should be more careful when you change your server.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @uneven forge.

[night cloak]

I did that, and the response to me was to close the message, and he had this message with him: Hello soldier,

We have sent a response to your inquiry in your previous ticket; This ticket will be closed, please follow up on our response there.

In order to better assist you, please make sure to send one message detailing your inquiry, sending multiple messages for the same issue may cause delays in dealing with your issue.

Thank you for your cooperation and understanding, loyal fighter!

best wishes,
Light
PUBG Mobile Support Service

This is proof of my words, but in Arabic

[uneven forge]

@storm flume I am unable to transfer my data from your Global English Version of PUBG MOBILE to BGMI. So I think I can ask you about that.

[cyan citrus]

I'm not able to help you out if you can't include the standard details about the issue you are facing. Now, please move to #chat.

[cyan citrus]

Read the previous response again. We provide community support just for PUBG MOBILE. You may try to contact the customer service through in-game.

[novel merlin]

I have seen youtubers unbanning their id which was banned by mistake , and players small mistake aren't that worthy

[cyan citrus]

You have already been answered, @novel merlin. Now, move to #chat for general discussions.

[minor valley]

In which resource pack contains the special voices??

[cyan citrus]

Should be included in System Resource Pack, @minor valley.

[minor valley]

I can't able to hear some voice after downloading that pack

[thin falcon]

Hello

[proven marlin]

what's the estimated time for pubg to rank players conquerer for the players who was in top 500?

[thin falcon]

Hello I need help my S12k skin in guncraft is show collected but not. Show in my inventory??
My pubg I'd is 5521625778
Pls solve this

[bold sapphire]

I can't change my region Bangladesh
My pubg id 5450719594
Please help me

[compact kettle]

757876061416456192 saying fu in general vc

[compact epoch]

guys can anyone help me

i wanna get pubg china

if u know how please help me

[night cloak]

How can I change my name on this server only

[brave wolf]

Request on #discord

[sullen lion]

it cant be a mistake, it asks you 2 times that you cant do it for 60 days. You cant have thhe mistake on your side and blame the service or the game. Although the game has bugs and gglitches not fixed. But this thing and flag it asks so much times !!...!!

[compact kettle]

any mods he left the vc but he kept cursing

[storm flume]

As a general rule, @compact kettle, we do not actively moderate the voice channels. Please use the built-in mute functionality for users that are disturbing. However, if you believe that someone is partaking to severe actions that violate the voice channel #735483472432594994, do not hesitate to use #discord for further assistance. Appropriate moderating measures will be applied upon the moderation team's discretion.

[night cloak]

@compact epoch The Chinese version is available for people in China only.

@proven marlin It also depends on region, time and device.

[bold sapphire]

I cannot change my country region
Please help me

@night cloak I cannot change my country region
Please help me

[night cloak]

@bold sapphire Are you trying to change to Pakistan or India?

[bold sapphire]

I am from Bangladesh

[brave wolf]

what is your current region in game?

[bold sapphire]

@night cloak Singapore

Now i am change in Bangladesh

[cedar rampart]

How to know upcoming events in pubg mobile

[night cloak]

@bold sapphire What’s the issue you are facing?

@cedar rampart Keep an eye on #news and #events.

[bold sapphire]

@night cloak now i am change in my country region

[night cloak]

@bold sapphire What’s the issue are you facing?

[bold sapphire]

@night cloak I can't change my country. They are telling me it will take 120 days

[night cloak]

You can’t change countries too frequently. You need to wait 120 days before you do it.

[cedar rampart]

GameHow to know about upcoming events in pubg mobile new gun skin new bundle and manny more

[pliant hatch]

Somebody here for help

[night cloak]

@cedar rampart Keep an eye on #news and #events.

[sinful ginkgo]

Pubg beta isnt available on ios yet?

[night cloak]

@pliant hatch Yeah?

[pliant hatch]

@night cloak

[night cloak]

@sinful ginkgo Unfortunately, no.

[sinful ginkgo]

Okay thank you

[pliant hatch]

This hearts not working in chear park@night cloak

[night cloak]

Oh sad! Please use #old.

[bold sapphire]

@night cloak But now I can not change the country in any way. I was changing the country a long time ago, it still shows 120 days. What is the cause of this problem? .

[night cloak]

@bold sapphire When did you last change your country?

[verbal marsh]

Hello, i cannot unlink the twitter off my account each time it count 7 days then nothing happens after that? Can somebody help?

[night cloak]

@verbal marsh Make sure you avoid logging in through the Twitter.

[verbal marsh]

I nevee logged on through twitter

And many people been dealin with that glitch few times before

[bold sapphire]

@night cloak I think I was changing the country two months ago.

[night cloak]

@verbal marsh Oh, you may wanna use #old.

[verbal marsh]

So how can i unlink it without wasting more time like waiting 2 months and still

[night cloak]

@bold sapphire If the game detects frequent country changes - especially to get special country restricted items, it will lock your ability to change the country. If you think you only changed your country once in the last 6 months, contact the customer service.

@verbal marsh If it is a bug and wasn’t reported, it might take more than 2 centuries.

[verbal marsh]

Ok where can i report it ?

[night cloak]

#old

[verbal marsh]

And if i did, would they help me gettin thr twitter off my account ?

[night cloak]

Not especially you. If there is really such issues, they will fix it for everyone.

[bold sapphire]

@night cloak How do I communicate with customer service?

[verbal marsh]

Ok, thank you and sorry for taking much of your time 🌹

[night cloak]

@bold sapphire Open the game and navigate to the basic settings.

@verbal marsh No worries!

[cedar rampart]

Can you provide me PUBG Mobile upcoming leaks and updates Link please i request you please please please please please please please please 2

Please replay

[night cloak]

@cedar rampart For game updates, please keep an eye on #news. To get the information before everyone else, follow the channel to your own server.

[gloomy rock]

Peace be upon you. On June 12, I won the oppo reno 5 device in the pmpl final. I contacted the pubg mobile server mena and gave them the full information about me, my country, etc., but it crossed the 5 month barrier and there is no response to receiving the device

[night cloak]

@gloomy rock Hey! It can take more time due to international logistic and shipment delays.

[cedar rampart]

I am small PUBG Mobile content creator

Any site to provideing PUBG Mobile leaks and updates upcoming events deatils

[gloomy rock]

The problem is not here. I filled out all the information you asked me, but I did not get a response from them for more than a month. I even sent a message every day but no answer. I need a solution, not time

[night cloak]

@cedar rampart Leaks and data mining are not supported by the developers. Please avoid looking for it here.

@gloomy rock Could you ask about it in the #discord channel?

[gloomy rock]

No

[drowsy socket]

We are the PUBG Emulator players in Iraq. We cannot go in and play in dual mode because the number of simulated players is few. Please integrate the Iraq server with nearby servers so that players can play without problems

[cyan citrus]

Please feel free to provide your feedback about the game through #old, @drowsy socket.

[cosmic wren]

hello ineed speak with support

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cosmic wren. Remember to read through #faq before asking questions in the support channels.

[sonic patrol]

Hi

[cyan citrus]

Hello! How can we help you, @sonic patrol?

[sonic patrol]

During match my character glitched with my teammate character. They collapse each other. After the match ends in lobby my account banned for 10 years without my mistake. Please take action on this 🙏ban. Kindly one time review my account. I am very thankfull too u.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sonic patrol.

[fringe parrot]

@celest shadow

[celest shadow]

How can we help you?

[fringe parrot]

They wrote me on iphne and I sent everything from the game and the settings, is that yours?

[celest shadow]

What do you mean? Can you please provide us with a screenshot?

[storm flume]

Please do not use languages other than English, @weak kestrel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[weak kestrel]

Hello there! I played on the Livik card, shot at the opponent and the damage from hitting him did not pass, after a few seconds I was banned for 10 years, the supporter did not use the software! please help me figure it out.😔

[polar marsh]

Please refer to the private message from @polar marsh for further information, @weak kestrel.

[pulsar goblet]

I have a problem with my account my account is hacked I want to decrypt the hacked account for the account please help

@celest shadow Can you help me brother, I spoke with the customer service inside the game, but they have no help

[fierce osprey]

Hello!
Recently I see pubg you organized events in universities of Pakistan so, I want to participate my university in this event how can I participate

[worldly pendant]

Hello staff

Pls I keep reporting hacker log in to my acc by adding his own network « google play » I keep messaging support but all time they didn’t help me they keep spamming same msg

I give them all necessary information but no one helped me

And that make support costumer lose there value

Sooo please help me

I satrt playing scrims then this hacker log in and I get kicked out while I’m playing

[gleaming shell]

How is it all? I was assassinated by a person here, an agent of Bebji, and I was assassinated by charging tug-of-war in exchange for canceling the Twitter link.. The personal account was stolen by someone and all the account information was changed. I ask you for help in recovering my personal account

[worldly pendant]

@celest shadow @cyan citrus

[cyan citrus]

We are unable to help you with compromised accounts through community, @worldly pendant. Please continue with the customer service instead.

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance.

[cyan citrus]

We are unable to help you with compromised accounts in any way. Please continue with the customer service.

[night condor]

Hai I was banned with this reason. The thing is I don't think I was playing with any cheater. What if the person was cheating after the game I play with him and why would I get penalty for that I wouldn't even know he would cheat . I don't understand why I was banned for this.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night condor.

[worldly pendant]

Can I get email of customers services

Like hot lien

[cyan citrus]

[e-mail]

Please be advised that email can only be usable for general queries and cheater reports, @worldly pendant.

[gleaming shell]

Ok, but the call was from a person who was an agent in PUBG Mobile, and he asked me to charge the packages in exchange for decoding Twitter by the other person, but he got 100 dollars and nothing was done for my account

[vernal terrace]

Which channel should i report hacker?

[heavy vortex]

Till when this event last? 5th or 6th

To complete the rebate I need the mission of 5th too, can't risk.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @vernal terrace. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[heavy vortex]

I'd prefer a staff's answer, thank you.

[cosmic maple]

Aight

[cyan citrus]

This must be some kind of fraud. Customer service will never ask you for money.

[vernal terrace]

Man you guys dont accept the video evidence on YouTube.

Im sending here

[cyan citrus]

We do accept the video evidence through YouTube, @vernal terrace.

[vernal terrace]

just look at the KD of player N7 id# 5147601228

[vernal terrace]

You didn’t last time when i uploaded it u refused

[cyan citrus]

Make sure these requirements are satisfied and it will be accepted, @vernal terrace.

[vernal terrace]

You do it from your end. Please

[vernal terrace]

You cam clearly see in the video

Can*

[cyan citrus]

There is a certain way that you will need to follow when reporting cheaters, @vernal terrace. Please upload the evidence to YouTube and report the player through the form.

[versed hare]

How do I report @wintry zenith to moderators he is harrasing the community?

[storm flume]

Please consider blocking the user or reporting the content to Discord, @versed hare, as we are unfortunately unable to assist with behavior outside of our Discord server.

[gleaming shell]

Ok, but the official page is documented for the PUBG Mobile page, and he asked me for 100 dollars first, secondly 50 dollars, and thirdly 25 dollars, but I did not benefit from anything from the person

[cyan citrus]

You should only seek help from the customer service through in-game, @gleaming shell.

[gleaming shell]

I want someone as an agent in pubg mobile, I can communicate and I want help as soon as possible

[versed hare]

Hmm okay thank you Dyno. I guess everyone, watch out for this guy @wintry zenith.

[vernal terrace]

Means you won’t do? Then give me an email where i can log my complaint.

[cyan citrus]

[e-mail]

The subject of the email should be ''Report hacker'', @vernal terrace.

[cyan citrus]

You can contact the customer service through in-game. Please refer to #faq sub point 5.4 for further instructions.

[cyan citrus]

As according to the date notice in the event interface, it should end on start of November 5 (UTC).

[heavy vortex]

Means I won't be able to collect the daily points on 5th?

[cyan citrus]

It seems like so, yes, @heavy vortex.

[heavy vortex]

Okei thanks. Guess it's baibai uc🛌

[cyan citrus]

You are most welcome, @heavy vortex.

[round forge]

My issue is i recently changed my wifi since then i can't connect to the server. The server's ping fixed around 360_369 i ask why?

[cyan citrus]

Most probably an issue with your internet connection, @round forge. Please mention your device.

[round forge]

Look at the server connection it doesn't show anything!

[cyan citrus]

I have asked what device are you using, @round forge?

[round forge]

Honor play

[cyan citrus]

Which version, @round forge?

[round forge]

Not only my device i have tried my bro's phone it is the same

Problem

[cyan citrus]

Please mention the complete model of your device, @round forge.

[round forge]

Just a sec

Honor play and model is COR-L29

@cyan citrus

[wooden kelp]

Why the id did not work

For srims

[keen valley]

Hi supporter can you say how pepole can get content creator of parrnar tag in Pubg

[round forge]

@cyan citrus what should I do?

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and reset your network settings one time. You can do it through device settings > System > Reset > Network Settings Reset > Tap Network Settings Reset two times. Reset the settings and restart your device one time, @round forge.

[cyan citrus]

Please add more details about the issue you are facing.

[cyan citrus]

Please refer to #faq sub point 3.22 for further information.

[keen valley]

What do you main by that

[keen valley]

Can other creator witch not speak English can get this title

[cyan citrus]

Yes. They can, @keen valley.

[keen valley]

I am thinking to make a gaming channel where i Will speek bangla so do you think i can get it

[cyan citrus]

That depends on community team, @keen valley. They are the one providing the title.

[keen valley]

Ooo

[vernal terrace]

Done hope you guys revert asap

@cyan citrus
You guys must provide us rewards fron reporting

[heavy vortex]

The cheaters getting banned is the reward. 🙂

[keen valley]

@cyan citrus how pepole can get content creator role on pubg

[cyan citrus]

Feel free to provide your feedback through #old.

[round forge]

May we have a voice chat regarding the issue @cyan citrus?

It is quite a drag

[cyan citrus]

I cannot do that, @round forge. Please follow the steps I have provided before.

[keen fable]

@cyan citrus the confirmation code has ceased to come to the mail. tell me what to do

[round forge]

I have already done that it didn't work

[patent flame]

Is there any team creation channels here?

[cyan citrus]

Please contact the customer service in-game for further assistance with this.

[patent flame]

Randoms killing the vibe

[cyan citrus]

Please refer to Community section under Roles in #735483472432594994.

[keen fable]

@cyan citrus she answers for a very long time 30 days

@cyan citrus my mail was hacked and I have to change my password

[cyan citrus]

Not something we can help with, @keen fable. We only provide community support through this platform, and we are not affiliated with customer service.

[cyan citrus]

Yes. You can use #activities channel to perform in-game activities with other players.

[keen fable]

@cyan citrus I contacted they are checking the data. if a hacker uses cheats while tech support checks the data, what are the chances that I will not be banned?

@cyan citrus the policy of the game states that it does not matter who used the program, they give an account

[cyan citrus]

That is correct, @keen fable. The account will be permanently suspended upon the verification of cheating activities. It doesn't matter who is using it.

[keen fable]

@cyan citrus you can reassure that nothing will happen to the account during their consideration of the application

[cyan citrus]

Again, not something we can help with, @keen fable. Your account security is your own responsibility after all. Please continue your conversation with the customer service instead.

[keen fable]

@cyan citrus Is it possible to suspend the account during the investigation?

[patent flame]

I found it earlier but thanks

[cyan citrus]

You have already been answered. Please move to #chat now.

[cyan citrus]

You are most welcome.

[wooden kelp]

Why for me it doesn’t not let me join the room😡

[keen fable]

thanks for helping nothing 👍

[cyan citrus]

Please add more details about the issue you are facing. Otherwise, we may not be able to help you at all.

[hot patio]

Hi, I have a problem with player speed and weapon points in TDM ROMs

[wooden kelp]

When I type the id it says the room doesn’t exist

[cyan citrus]

This means the room you are trying to join is invalid, @wooden kelp.

[cyan citrus]

Please share a video recording of the issue you are facing.

[vivid crown]

Need login help please🥺

[hot patio]

I have a good ping and I've tried a routine repair, but to no avail. I have also tried deleting the game and re-installing it but that didn't help

[cyan citrus]

This usually happens due to an unstable internet connection. Please mention your device, @hot patio.

[cyan citrus]

Please add more details about the issue you are facing.

[hot patio]

The point is that I don't have these problems in the Erangel map nor in the repository only in ROMs

[cyan citrus]

Please mention your device, @hot patio.

[hot patio]

Mate pad pro

Huawei mate pad pro

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and reset your network settings one time, @hot patio. You can do it through device settings > System & updates > Reset > Reset network settings. Restart your device. If the issue is persistent, try to reset all the settings by tapping Reset All Settings.

[hot patio]

Ok I will try it, thx ❤️

[cyan citrus]

My pleasure!

[vivid crown]

I’m can login on my phone but not my iPad

[cyan citrus]

What is the issue you are facing when logging into your account, @vivid crown?

[night cloak]

hello

[cyan citrus]

Please try to do a Routine Repair of the game and Offload PUBG MOBILE one time.

[night cloak]

does anyone have idea why GeForce Experience , doesn't show FPS on pubg ( gameloop ) anymore ?

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @night cloak.

https://gameloop.com/.

[vivid crown]

I’ve done that

I’ve deleted the game and Facebook app and reinstalled

[formal oar]

Hello, I have a clip that violates the privacy of the game, can you help me, there is someone who uses a hacker

[fossil bridge]

How many coins can you get daily?

[fossil bridge]

By completing matches not buying.

[cyan citrus]

Please try to reset your device settings one time and restart your device. You can do it through Settings > General > Transfer or Reset iPad > Reset > Reset all Settings.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @formal oar. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fossil bridge]

Help pls :)

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[keen pivot]

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @keen pivot. Remember to read through #faq before asking questions in the support channels.

[primal ingot]

I can't change country/region settings becouse the button of country/region was hidden in my account please help me My Id: 5754489223 user name in discord : Moh A Med#8721‏‏

[cyan citrus]

The region change option is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @primal ingot.

[primal ingot]

i am from africia from egypt @cyan citrus

[cyan citrus]

The regulation applies to your account regardless of where you are living, @primal ingot.

[elder tundra]

What causes of huge drop fps when enemy is close ?? cpu or gpu? i play game loop can you help me

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @elder tundra.

https://gameloop.com/.

[primal ingot]

Can I leave PUBG because there are many features and offers that are not open in my account, you can change the menu @cyan citrus

[cyan citrus]

We are unable to help you any further with this, @primal ingot. There is no way you can change your region. As you have already been answered, please take this discussion to #chat.

[keen pivot]

Is there an official server for PUBG Mobile that supports Arabic language?

@cyan citrus

[cyan citrus]

Yes. You may refer #735483472432594994 sub point 3.1 for regional communities and join PUBG MOBILE MENA server, @keen pivot.

[keen pivot]

thanks bro

[cyan citrus]

My pleasure!

[frank rain]

Someone tell me how

I have 400 senergy but still can’t make a partner

Wtf is this

I need answers

This is stupidness

And the main thing is no one trys to help around here

[night cloak]

You need to have a connection with the person , for example buddy or bromance.

[frank rain]

That’s not workingggg

I can’t do that

[night cloak]

Maybe your list is full.

[frank rain]

It’s not

See she is not there

THis community sucks

Like really no one helps

And I’m not afraid to say it but bunk doesent even help even tho it’s a damn robot

[night cloak]

Did you break the connection within last 7 days?

[frank rain]

As soon as it’s got to 100 nothing was thereeee

I didn’t break any connection

There was no connection

[thorn hornet]

Hi , can you help me about my hacked account I want to unlink my email and phone number

[frank rain]

Don’t even try they won’t even help you

No one cane

All they will say is post this post that

Make a damn reaport

No one helps

[thorn hornet]

Why

There is no protection for my account

[cyan citrus]

Perhaps this will clear up your doubts. Also, I have answered you before and told you to at least wait 7 days or contact the customer service. Also, use #chat for unrelated conversations and avoid misleading other users.

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts.

[frank rain]

It’s already been 7 days what should I wait next until Christmas is done

I’m not trying to be rude but all I’m saying is nothing came in

[thorn hornet]

I contacted support and am now waiting while the hacker cheated to close my account for a week

[cyan citrus]

Only 2 days have passed so far. If you still require assistance, please contact the customer service.

[frank rain]

SMH

🤦🏽

[cyan citrus]

This is not our concern. You may try to contact them again through the login menu.

[frank rain]

Really since last week I’ve tried since last week

I have only reaported that two days ago

[devout crag]

How do ya get your account hacked

Never happened to me

[storm flume]

Please avoid going off-topic, @devout crag. You may have unrelated conversations in #chat.

[thorn hornet]

How can this not be your job? We spent a lot of money on the game and there is no quick response

[devout crag]

You gatta realize that your talking to people in a discord server you should be asking that to the actual developers

[cyan citrus]

Your account security is your own responsibility, @thorn hornet. Also, we only provide community support through this platform. Therefore, we are unable to help you with compromised accounts in any way. Please continue with the customer service instead.

[thorn hornet]

When my twitter account was hacked I got it back in just one day and when my account was hacked in the game I couldn't do anything but wait

[cyan citrus]

Again, not something we can help with, @thorn hornet. A delayed response can be expected due to enormous number of requests every day.

[heavy plume]

Pubg metro royal is coming tommorw right and if so what time will it be out

[scenic hawk]

Can anyone help ?

How will i get the outfit from encore Black Friday event

@lime juniper

I purchased the voucher but it won’t let me use n buy the outfit

[dense dock]

@scenic hawk

clicking here might help u figure it out

[gleaming sphinx]

do you guys giveaway uc here? @cyan citrus

[scenic hawk]

No it didn’t

Its glitched

The event

[gleaming sphinx]

??

[dense dock]

@gleaming sphinx dont tag the mods if its not important , and they do events that have uc as a prize yes. for more info check #events or #giveaways

[gleaming sphinx]

oops sorry

Ok i am checking that thanks for your info

[dense dock]

no worries 👍🏽 good luck on that.

[scenic hawk]

See the rules it says purchase and select

But it won’t let me select

@dense dock ⬆️

[scenic hawk]

@cyan citrus can u help ?

[dense dock]

dont tag mods if its not important , someone will help u when they get online

let me check if i have that even maybe im able to help u out.

brb

[scenic hawk]

U know it’s important 😶 btw thx

[dense dock]

@scenic hawk so from what ive seen online that vip voucher doesnt give u the outfit.

you gonna have to win the outfit first on the spin roller 3

[scenic hawk]

😧 the rules say that u just have to purchase the ticket and choose the outfit

[dense dock]

what the vip voucher does is give you the choice to choose which outfit u want to get.

[scenic hawk]

Ooh

Okay okay I understand

Thanks for the help 😊

[dense dock]

im glad i was able to help 👍🏽 goodluck on your spins

[lament ice]

Sir why this guy movements not banned?? And how many days he got banned? And can i get to know the reason of this kind of bans?

[mild bolt]

I’ve waited 1 day and this message keeps popping up pls help

🥲

[timid locust]

@lime juniper
hello pubg mobile admin, why was my main account banned, the username aspianoor#8888 from the pubg mobile discord grub and it was released even though I didn't do anything on that account?

[mild bolt]

@celest shadow

[celest shadow]

Please use #discord for further assistance in this regard.

[celest shadow]

Please try again tomorrow or check your e-mail for the verification code. You should also check your spam e-mail.

[mild bolt]

Ok

Ty

[mild bolt]

Wait can I still use the verification code even after 1800 seconds

[celest shadow]

The verification code will expire after 1 800 seconds.

[mild bolt]

Ok ty

[dark grove]

I can't see my rank in district region! It's showing different region.
What is the problem

[narrow star]

hey, Why is livik taking so long to match?

[misty galleon]

My friend's account has been linked to an unknown gmail, he still has access to it , he wants to know how to unlink it Asap and I'm the one contacting you because he doesn't speak English

[lament ice]

@celest shadow

[vivid crown]

Still no change 🥺

[inner olive]

Hello i cant fill in my name in pubg mobile it doesnt fit , is there any tricks

[heavy vortex]

The in game name can be max of 14 characters. Try shortening it.

[inner olive]

Okay

[steel pawn]

i want to unlink my facebook from my account when i tap on unlink it ask me for wait 7 days after 6 day faceboook will autometcally link

[midnight saddle]

I got ban and the reason is cheating but i think i played with a random team and i think some one was opening hack

[polar marsh]

Please refer to the private message from @polar marsh for further information, @midnight saddle.

[fleet pewter]

2. kez ban yiyorum 10 dakikalık bunun sebebi ne olabilir ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fleet pewter.

[late galleon]

When will i get response from pubg team as i have submitted all the info regarding wining the iPhone in the event

[plush vigil]

😐

[odd rune]

Guys transfer started pls do it

Do it now it's working

[civic dove]

I dont want to play this game any more because of these🤧😤😢😓

@polar marsh

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @civic dove.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @civic dove. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[errant pelican]

How to change pubg server region

I tried everything to change server region but couldn't get the code if my server is not changed to pakistan I will delete this game

[storm flume]

Please contact the customer service for further assistance, @errant pelican. Refer to subpoint 5.4 in #faq for further information.

[humble wren]

What's the daily limit of this one??

[celest shadow]

120 per day.

[civic dove]

@storm flume this is not bgmi

[humble wren]

Ah yus yus, ty!

[errant pelican]

How to change server region

How can I talk with opertor?

[night cloak]

how do i show the lading tactic

[haughty flame]

Ummm i have gyro always on but i cant use my gyro if u understand. My device is iphone 11 pro max. Is it just me or is my phone buggin

I could send u a video recording

[civic dove]

Watch this😭😭

@polar marsh

[celest shadow]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @civic dove.

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @errant pelican.

[civic dove]

@celest shadow but I have only video proof dont have character id

[haughty flame]

I cant use my gyroscope. I have tried restarting pubg, my phone and switched accounts. Only my ads works can anybody help me blease. Device : iphone 11 pro max

[celest shadow]

From the lobby, click on "Select Mode" then "Settings". You will be able to select your Drop Tactic from the matchmaking settings.

[celest shadow]

Can you please check your sensitivity settings for Gyroscope?

Begging is not allowed here, @civic dove.

[civic dove]

@celest shadow or how buy a uc

[celest shadow]

You can purchase UC in-game or through https://pubgmobile.com/pay.

[daring cairn]

@celest shadow Bro how to get Esports room card for 30 days I am hosting a prizepool scrim worth 24$

[celest shadow]

Please refer to this for further information, @daring cairn.

[daring cairn]

And I need Esports room card to host the match

[daring cairn]

Bro the browse isn't opening

[normal reef]

Sir please Help me I want to changed my region

[celest shadow]

Please use Google Chrome instead.

[daring cairn]

Okay

[celest shadow]

You can change your country or region under Account and Safety in the Settings.

[daring cairn]

Bro in Google Chrome it still not working

[celest shadow]

Where do you reside?

[daring cairn]

In Bangladesh

[gleaming sphinx]

Hi Is there any giveaway event here?

[haughty flame]

Never mind i restarted my phone and it worked

[gleaming sphinx]

@celest shadow

[celest shadow]

You may need to use a VPN to access the website.

[daring cairn]

Ok bro

[celest shadow]

You may keep an eye out for #events for ongoing and future events and giveaways. If you want to participate in community #giveaways, you will need to reach Level 10 in the server.

[gleaming sphinx]

ok thanks

[daring cairn]

And bro when ever I restart my game my setting restarts i mean my gyroscope peak all the option were off what should i do right now I am facing the problem since the last 1week

[gleaming sphinx]

wait where is my message?

[daring cairn]

@celest shadow

[celest shadow]

Please perform a routine repair from the login menu and see if it helps with your issue.

[sly narwhal]

My account has been hacked and I want to unlink the hacked account Is there a solution?

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[civic dove]

@celest shadow can you talk in urdu

[icy sleet]

@lime juniper i want to change my region to pakistan i mistakly change region to isreal

[celest shadow]

No, we only communicate in English here. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

You can change your country or region under Account and Safety in the Settings. If you encounter issues while doing so, please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[icy sleet]

@celest shadow i want to change my region to pakistan i mistakly change region to isreal

[errant pelican]

Piston

@icy sleet

[onyx dagger]

Kindly refer to this message, @icy sleet.

[misty galleon]

Please answer

[oblique pulsar]

I have lost my account data and want to recover it

Please help

[foggy wagon]

This just appeared after reinstalling PUBG Mobile. What happened?

[cerulean scroll]

Are you still facing this issue?

[oblique pulsar]

Please help me

[frosty locust]

I want to get my guest account back

I want to get my guest account back

[rose lava]

My change the server pubg

[urban dew]

Help

[short igloo]

@celest shadow do you have any information on when is metro mode coming back in? 13 hours ?

[urban dew]

I got that same problem

I reinstalled pubg and got these 2 errors

I get this first

[short igloo]

thats what heppen when you dont link to your social media,it already warned you you’ll lose your account before you make a guest account

[urban dew]

Then this

[frosty locust]

@short igloo BATTLEGROUNDS MOBILE
khadamah aleumala' ma aeraf hadhih alrisalah mrhban sadiqi ,
ahlaan bik 'ayuha almuqatil fi khidmat daem PUBG Mobile!
shkraan jzylaan tazwiduna bihadhih almaelumat 🙏
'an tadaeana min alhusul ealaa daem min almujtamae aladhi 'arsalathu.
narju 'an nakun muta'akidin min 'anana bihajat 'iilaa maelumat wadihat wfqan lil'asyilat alati tatlubnaha fi 24 kanun althaani (ynayir) 2017.
hal yajib 'an yakun 'iirsal albayanat alsahihat almatlubat min fadlika?
'antazir radak bifarigh alsabr 'ayuha almuqatilu!
'atyab al'umniaat ,
nur
khidmat daem PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frosty locust.

[short igloo]

dont write gibberish this is international server ,speak english

[warped arrow]

hi i am facing lagging issue when i play mirror world

[night cloak]

Report feedback in #old.

[wraith hill]

Good day. Long time trying to proof that my acc was stolen (hacked) with emailing support mailing , and have only one answer that : “you must contact support in you region” … please give me right email or some contact with who i can talk about my ban, and stolen account. I have all proofs. Twitter was hacked and changed password but i still can log in with my facebook and phone number. I have photos how i buy ingame from start . But now i have a ban for 10 years . Hacked man do something that i still don’t understand for what ban. And nobody can explain. Hope you guys will help me. I was start play from beta testing. Spend allot of money… thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wraith hill.

[winged pewter]

@wraith hill what is your beta id?

[silver magnet]

where is the emulator sub channel?

[dense dock]

i dont think there's is one @silver magnet

[silver magnet]

there were a lot of channels here that I dont see anymore

lfg channels, emulator, etc...

[onyx cairn]

You may refer to #community-news.

[cerulean scroll]

Kindly read #faq 4.6 and 4.7

[cerulean scroll]

Keep an eye on #news for future announcements

[silver magnet]

yeah thanks

[cerulean scroll]

Kindly read #faq 2.1

[night cloak]

This skin hasent got iron side repair please

@lime juniper

@celest shadow

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

guys are you managing to find room in pubg

[night cloak]

Can you elaborate?

[fathom void]

how can i join this match..? @celest shadow <@&481161015728406538>

[night cloak]

Dont mention moderator role unless it’s an emergency , and regarding the question, you will get the id and password in #matches to join the room. No sign up needed.

[celest shadow]

Thank you for your interest. The room details will be announced in #matches. You may refer to the pinned messages of the aforementioned channel for further information regarding the weekly matches.

[foggy wagon]

Yes

[fathom void]

@celest shadow Thanks for information😘😘😘

[frigid axle]

Hello
City titles are not showing to me in game
Help me

[cyan citrus]

What is your in-game region, @frigid axle?

[frigid axle]

Region is Hong Kong
server NA

[night cloak]

@celest shadow do i get 1000uc if I win custom room as a squad?

[cyan citrus]

The option to select cities in regional rankings may not be available for your region yet.

[frigid axle]

When will be available 😩

[cyan citrus]

No information in this regard, @frigid axle.

[frigid axle]

Thanks

[cyan citrus]

My pleasure!

[celest shadow]

Only for the solo matches.

[night cloak]

Thx

@night cloak like I put it to look for the match and ten minutes go by and I don't find it

[night cloak]

It might be because on the mode you’re trying to find a game not enough players are active.

[lament ice]

@static sleet @cyan citrus @celest shadow , yet i didn't got it's reply

[cyan citrus]

The Ban Pan avatar will indicate that the player has been suspended for more than 30 days, @lament ice. For moments and exact duration of the suspension, we cannot answer as we are unable to check the account data.

[opaque kernel]

@cyan citrus Sir even i would like to play the #matches

Is it limited? Like only one room of 50 players?

[celest shadow]

Anyone is allowed to join. The room details will be announced in #matches at the specified times.

[opaque kernel]

Thanks

[rugged burrow]

@celest shadow unable to unlink twitter account.any solutions?

[torn swan]

10 Years Ban

Hello good day . I want my account reviewed. Because I didn't break any rules, thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @torn swan.

[celest shadow]

Why were you unable to unlink your social media account?

[rugged burrow]

@celest shadow I don't know

I am try to unlink many times . But after 7 days .the account was not unlinked

[rugged burrow]

@celest shadow

[celest shadow]

Feel free to report this issue in #old. Please include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Issue Description

[polar lodge]

#questions Stop banning emulator players who don't use Cheats,hacks

[night cloak]

Why was the iPhone 90 frame supported and the device was released two months ago, while the galaxy s20 Fun Edition was released a year ago and so far the phone has not been supported with 90 frame

And the performance of the phone is strong, it works on Ultra quality at 40 fps and on HDR 60 fps

But way doesn't support 90 fps on smoth 90 fps

😐

[static sleet]

Greetings, @night cloak. Please list your device in the form below if it does support a 90 FPS display. Apologies for any caused inconvenience.

▫https://forms.gle/e1cyNbdzbbhAuYWQ6

[night cloak]

If I download program to open 90 fps I will get banned or no?

[static sleet]

Use of any unauthorized third-party software that changes the game files is strictly prohibited and may result in account suspension.

Please refer to my above response and do list your device in the shown form to help the developers to enable 90 FPS for your particular device model.

[atomic raven]

Can anyone help me with unlinking the account. The problem is the next, when I unlink from Game Center (Apple) it shows 6 days remaining, 2 days remaining etc - But after some time, the account is automatically reactivated, and again it shows unlinking 6 days. I have contacted support in the game, and they said me to repair and try again, i did but problem is same.

[night cloak]

Ok, but if I did that a year ago from now, will there be anything on my account?

[static sleet]

Using unauthorized third-party software to modify the game files will result in the game account being permanently suspended.

I can't answer about violations that occurred in the past and weren't detected by the system.

Should you want the 90 frames per second functionality enabled on your device please follow through with my initial reply to you.

[night cloak]

And does phone support take a long time to support 90 fps? Because I already talked about the problem a month ago in the #Feedback chat and nothing has happened so far

[static sleet]

Refer to this response, @night cloak.

[long cave]

landing glitch

[night cloak]

OK thank you very much for help

[mint vortex]

Hi, I need assistance with account restoration for modification, I have not modified anything and still got banned. Please help.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mint vortex.

[wicked palm]

Hi my crew is playing in all telent championship we have scored more point but pubg mobile is counting them less fix this prob I have screenshots

[sullen lion]

I have a doubt, i reached 50rp now at 5500rp poiints, and if i get the Rp activity pack for 1000uc and i complete the rp missions and get the rebate of 1000uc after completing the missions, will my rp points be at 5500 only or 6500? Like my rp points increases to 6500 once i but the pack and after i redeem the rebate, does my points be at 6500, or it stays at 5500 and the rp points will be only used for the rebate and not my rp and can i use it for redeeming the treasure crates?

[sullen lion]

yes you will now, better dont do.

wait soon they will bring 90fps i hope...

[cloud basin]

How can I Know how much should I buy?

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

If you have purchased UC through unofficial sources in the past or you were involved refund fraud, you will be restricted from using certain features in-game. We are unable to tell you how much amount will be recovered. You can try to contact the customer service in-game for further assistance.

[ember hollow]

when will metro royale come

[celest shadow]

December 6. You may refer to #news for the latest news related to PUBG MOBILE.

[fathom void]

@celest shadow can you tell me... #matches rules

[brave wolf]

rules are common rules of the game , for more info about weekly matches see pinned message of that channel.

[celest shadow]

What information would you like to know?

[fathom void]

Why enemy's footsteps not coming in mini map...?

[celest shadow]

Aim Assist and Sound Visualization were disabled for the solo match.

[ivory linden]

Eu ?

[fathom void]

@celest shadow But this information was not given before the start of the match.....😭😭😭😭

[tardy crescent]

Advance custom room have those options or normal also have?

[celest shadow]

Europe matches are hosted tomorrow.

[celest shadow]

Not to worry. These matches are organized every week.

[celest shadow]

Advanced Room Card has these options.

[tardy crescent]

Ummmm. Btw, How can I get advance room cards?

[peak zodiac]

I am not able to change, my region? I need help pls

[celest shadow]

Advanced Room Cards can be purchased from Treasures in the Shop.

[orchid solar]

How Can I Join Scrim

How Can i join Serious Room

[peak zodiac]

I am in USA rn. I need it changed to Europe

[celest shadow]

You may browse #matches or #tournaments for this.

[cyan citrus]

What is the issue you are facing when changing your region, @peak zodiac?

[peak zodiac]

It won’t let me change my region. It say I need to return to my current region (USA) but I am.

[tardy crescent]

#questions message

Available in Bangladesh?

[peak zodiac]

I need change it to Europe now

[cyan citrus]

Are you currently living in United States or Europe, @peak zodiac?

[peak zodiac]

I currently in USA but going back to Europe

But my region is set at USA rn

[cyan citrus]

You can change your region again when you are in Europe, @peak zodiac. The game will automatically detect your region when you are in Europe.

[peak zodiac]

Ok thanks you

[cyan citrus]

My pleasure!

[peak zodiac]

Have good day

[cyan citrus]

You too!

[fathom void]

@celest shadow ok😍😍 and can i join tomorrow's match......?

[celest shadow]

Of course you can.

[fathom void]

Thank You so much....😍🥰🥰

[tardy crescent]

@celest shadow

[normal fox]

why dont i see enemies in champion island

[carmine grove]

hello @cyan citrus i live in saudi arabia and i switched to EUROPE server but i am facing a really annoying problem i got friends in saudi arabia but the play in europe main server but i don't i play in different europe server i wait 5 min or more in the lobby for a match and i play with people from Asia only i need someone to tell me what to do please thx

@celest shadow

[cyan citrus]

Please mention your device and the perspective you are playing in, @carmine grove.

[cyan citrus]

Do you happen to have a video recording of the issue?

[carmine grove]

@cyan citrus i play on game loop emulator

[normal fox]

i dont

[normal fox]

what should i do?

[cyan citrus]

Matchmaking depends on players' activity. Considering there are relatively less players on emulators compared to mobile platform, a longer matchmaking duration can be expected. Unfortunately, this is not something we can help with.

[cyan citrus]

Please report the issue through #old in compliance with channel's pinned instructions.

[carmine grove]

@cyan citrus bro i will explain more

[near cobalt]

Why i cant see the arcade modes ?? I wanna play payload ..i joined everyday and never appears

[carmine grove]

i am in the lobby with 3 other emulators i have the lead i start it takes 3-5 min i give the lead to my friend it starts in less than 10 sec

@cyan citrus

[cyan citrus]

Payload 2.0 will be available from December 13. Please refer to the following announcement for more information.

#news message

[vagrant tulip]

Almost every Country have it's own regional server once you have the lead the server will be switch to your regional server if players are not found then the game automatically connects you to Europe main server. Giving your friend the lead which is probably playing in a different Country have a different regional server which have more players.

[near cobalt]

Ok thanks

[carmine grove]

@vagrant tulip brother we all in same country

[heavy plume]

Pls when is metro royal coming and also what time

[cyan citrus]

Metro Royale: Reunion will be available from December 6, @heavy plume. Please refer to the following announcement for more information.

#news message

[vagrant tulip]

Alot of factors may apply like him have a different server as you said Asia and also the matchmaking settings rank etc @carmine grove.

[carmine grove]

so there is no multi europe servers ?

when i play in my europe surver my ping is 20-40 but when i play with my friends its 50-80

[vagrant tulip]

If you mean there is a regional server then yes but different Europe server then the answer is no.

[carmine grove]

i don't mind about the ping

[storm flume]

Please refer to subpoint(s) 4.9 in #faq for further information, @night cloak.

[carmine grove]

ok

thank you

[vagrant tulip]

You're welcome.

[carmine grove]

@vagrant tulip sorry last quistion

[vagrant tulip]

Go a head

[carmine grove]

if i change my regional country in my account setting to the same regional country of my friends i will play in same regional server they play at ?

@vagrant tulip

[full compass]

What happened to the FPP switch button in TPP tdms? It's not showing in my control settings

[vagrant tulip]

No it will not change anything the game will automatically connects you to the nearest server.

[vagrant tulip]

What happened?

[heavy vortex]

Had the fpp switch button in tpp TDMs till 2nd of December, can't find it anymore since yesterday

[full compass]

If you go into TDM and then go into settings the option to have an FPP switch button is greyed out which means they took it out of TDM 😡

[carmine grove]

@vagrant tulip bro so there is no way i could join the same server my friends are playing at right ?

idk how we play in same country but different regional sever

i want the server that everyone is playing at not a noob server that full of campers and i have to wait for 1239-458102957815890 min to play a game

thats not fair at all bro

thats really driving me crazy

we all in same rank

if there is anything that i could do to fix change this regional noob server i am playing at plssss tell me

[cyan citrus]

You can contact the customer service for further assistance, @carmine grove. Matchmaking is not something we can help with. Please move to #chat for further discussions.

[cyan citrus]

Please feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[teal flume]

@lime juniper can we talk in private?

[clear seal]

Im chisez, im from Indonesia, makassar south Sulawesi, can u help me?, my acc has banned, i don't used 3rd party or cheat any more, actually this is the account I bought, but 2 i used, this acc has banned bro, maybe Tencent can be paid using UC or what, I lost a lot, please help me :(

[polar marsh]

Please refer to the private message from @polar marsh for further information, @clear seal.

[subtle bison]

When is the spectator mode bugs of not hearing footsteps, seeing smokes/grenade, enemy and etc going to be fixed?

[cyan citrus]

This is most probably due to extra security measures applied in the spectator mode to prevent cheating, @subtle bison. Can you share a video recording?

[subtle bison]

Pretty much all the players has that problems if not all, so I guess there's really no point of sharing. Spectate mode doesn't suits the purpose of it anymore in my opinion..

[cyan citrus]

You may refer to my previous response again, @subtle bison. Spectator mode is not the same compared to when you are actually playing the game. This is intentional.

[short moat]

hello

can you tell me that why new events are not showing in my account

plz help me

[cyan citrus]

Where do you reside, @short moat?

[short moat]

why new events like exclusive treasure purchase bonus and many more are not showing in my account

@cyan citrus what reside

[cyan citrus]

Your country, @short moat.

[short moat]

PK

Pakistan

[cyan citrus]

Can you share a screenshot, @short moat?

[short moat]

in my cousions account these are showning but in mine no

ok wait for a minute

@cyan citrus wait i am sending

hello

@cyan citrus

there it is

you can see

now you can see

[cyan citrus]

Which event is not showing?

[short moat]

you can see it is not showing exclusive treasure cyber event and many more

why

but in my cousions account these all are showing

[cyan citrus]

What is your in-game region, @short moat?

[short moat]

pakisatn

pakistan

now tell me

@cyan citrus can you please help me

[cyan citrus]

Please mention your device, @short moat.

[short moat]

emulator

gameloop

[cyan citrus]

You may try to do a Routine Repair of the game or reinstall the game completely, @short moat. If you still do not find the events in the game, please contact customer support in-game for further assistance.

[short moat]

@cyan citrus what i reinstall the game

you want to say

[cyan citrus]

Yes.

[short moat]

@cyan citrus is there dont anyother solution

[cyan citrus]

Not that I'm aware of. The events may not be available for you. You can try to contact the customer service in-game, @short moat.

[short moat]

ok

@cyan citrus can you tell me why its not avaliable for me only

[cyan citrus]

No information regarding this.

[short moat]

ok

thanks have anice day

[cyan citrus]

My pleasure! You too have a great day ahead.

[short moat]

ok bye

[split wharf]

When new rp will come?? Date??

[cyan citrus]

Should start from December 20, @split wharf.

[wispy crow]

@celest shadow what type of these Weekly matches are?

There are No Rules in these matches Cpdm Always teams up with their other Squads

Even A Blind person could see he would tell the difference

[vagrant tulip]

Don't make false accusations without a proof.

[wispy crow]

These aren't false Accusations

[vagrant tulip]

Also there are moderators which spectate the full match and if any unfairness happen they will take action.

[wispy crow]

In 1st mach today u can See They were nearby in the open But they Didn't kill each other They just started killing us

[celest shadow]

We are always watching for teamers in these matches and we did not find any in the squad matches, @wispy crow. If you have evidence to prove otherwise, feel free to send it to me privately.

[storm flume]

Please avoid going off-topic, @wispy crow. You may have unrelated conversations in #chat.

[wispy crow]

It wasn't off topic it was true Fact so you deleted it

[celest shadow]

You may refer to my previous message. This channel is reserved for support matters related to PUBG MOBILE.

If you are unable to provide any proof, please do not issue false accusations.

[unborn ice]

I've been playing this game since season 1. The game is soo riddled with hackers, that it's become ridiculous. Gonna delete

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @unborn ice. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[unborn ice]

Pubg doesn't ban any hackers. I've got screen recording and screen shots of hackers. Y'all dont do crap. I'm a reviewer and everything. Cheaters get a free pass to ruin the game.

I report each of them, then I check their ids and my mail to see if they get banned. Nada. Don't play me like I'm an idiot by saying I should report people in game. It doesn't work.

[fluid adder]

My facebook was hacked or accessed by someone, 'he' added an email in my account, i noticed this few months back. Hacker has been spending my uc randomly, changing settings like server or region. I am really fed up, Should i stop the game and delete PUBG? or Anyone else will help me?
Please give me solution, i even tried customer help care, but THEY delay answers and directions

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @fluid adder.

[fluid adder]

what you guys are for then?

[cyan citrus]

We only provide community support through this platform, @fluid adder.

[ancient verge]

I want to change country region

My country region is not changing

[cyan citrus]

What is the issue you are facing when changing your region, @ancient verge?

[primal coral]

I've been banned for three days for months, and now I can't open a crew or join it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @primal coral.

[atomic raven]

Anyone?

[topaz oar]

why sometimes not working exit button while in a vehicle

[cyan citrus]

Please mention your device, @topaz oar.

[cyan citrus]

Where do you reside?

[atomic raven]

Bosnia Herzegovina

[cyan citrus]

You may try to do a Routine Repair of the game, @atomic raven. if the issue is persistent, report it through #old in compliance with channel's pinned instructions.

[atomic raven]

I did already repair, but same problem. Gona report it through feedback than

[manic totem]

Can i get more than. 30 PMGC points from watching the live stream or just the 30?

[split wharf]

Hey in encore Black Friday event if I purchase yellow card with 200uc. Then will I get to choose 4items??

[night cloak]

Hi somebody scammed my acc i know what acc is it on ig what can i do

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

But how can i contact him if he dont respond

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day, @night cloak.

[fresh pendant]

Why is it everytime i went on the floating islands (that changed you into heroes) there's always a bug where the enemy is invincible

I can't see them but they can see me

So i always dies everytime i go there

Why did this happen?

And how do i fix it?

[coral fiber]

How do I remove the third link from my account?

[static sleet]

Please report the issue through #old in compliance with the channel's pinned regulations.

[static sleet]

Unfortunately, it is not possible to unlink the third linked email or phone number for an account at this time.

[coral fiber]

Ok Thanks

[static sleet]

You're welcome!

[onyx cairn]

@static sleet ^ unrelated content

[ancient valley]

I don't know what it is but I can't buy anything, everything bugs like this

[topaz wolf]

Hi we start the match and this bug happened what should we do now? We are at #16 overall?

[rustic mason]

Hi, my phone supports up to 120hz, and I can't find 90fps settings in the game. How do I enable it?
Device: Redmi note 10 pro

I heard only chosen phone models are able to get 90fps and my phone was listed there, but I can't find it.

[night cloak]

helo i need help regarding gameloop

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @night cloak.

https://gameloop.com/.

[night cloak]

bro if u could give me their server link

it will be helpful

[cyan citrus]

It is possible that the game has not yet been optimized to provide 90 FPS support for your device. Feel free to submit this form to let the developers work on optimizing the game for certain devices.

https://forms.gle/e1cyNbdzbbhAuYWQ6

[cyan citrus]

You can find that on their website under Forum section.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @topaz wolf. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

oh thanks

[cyan citrus]

Please try to do a Routine Repair of the game and restart your device one time.

[cyan citrus]

My pleasure!

[tired fractal]

iOS 15.1?

[rustic mason]

Will they reply? Or I just sent feedback or something?
Thanks for your reply.

[cyan citrus]

This is basically just to record your feedback, @rustic mason.

You are most welcome.

[cyan citrus]

Please describe the issue you are facing.

[tired fractal]

There is no sound on my end.

[cyan citrus]

Please try to do a Routine Repair of the game and Offload PUBG MOBILE one time, @tired fractal.

[tired fractal]

Already tried, didn't work.

[cyan citrus]

Please try to reset your device settings one time, @tired fractal. You can do it through Settings > General > Transfer or Reset iPad > Reset > Reset all Settings. Restart your device.

[tired fractal]

Reset all settings does what? @cyan citrus

[cyan citrus]

It reset your device settings to default, @tired fractal.

[tired fractal]

Update : Sound is working with headphones, but not without headphones or with another adapter, @cyan citrus.

It is working with my apple original adapter, but not with the multi adapter and neither without anything plugged in

[cyan citrus]

Please reset your device settings and try again, @tired fractal.

[tired fractal]

I will try it tomorrow, unfortunately today i do not have access to a device where i can make backups.

[magic bane]

How is that possible I opened more than 500 boxes but didn't get the mythic set? Seriously 😐

Is anything wrong pubg?

[cyan citrus]

Not something we can help with, @magic bane. This totally depends on your luck. You can provide your feedback through #old in compliance with channel's pinned instructions.

[round oracle]

@cyan citrus@cyan citrusHi bro i have video the player make glitch and how i can sent the video ?

[cyan citrus]

Please report exploiters directly through in-game report feature or in-game customer service, @round oracle.

[keen valley]

Hi pubg is not counting in my region

I wined one match tady but not counting

[cyan citrus]

You will need to reach Diamond 5 to be able to rank in your region, @keen valley.

[keen valley]

Iam trying to do in solo so dose i need to be diamond 5 on solo or any

[cyan citrus]

You will need to reach Diamond 5 in Solo, @keen valley.

[keen valley]

Thanks @cyan citrus

[cyan citrus]

You are most welcome, @keen valley.

[storm cape]

One message removed from a suspended account.

[potent vault]

seens when did pubg gave support to chromebook lol

[cyan citrus]

Make sure that you have the skin equipped in your lobby interface.

[storm cape]

One message removed from a suspended account.

[cyan citrus]

Could you please describe the issue you are facing?

[storm cape]

One message removed from a suspended account.

One message removed from a suspended account.

[cyan citrus]

I see. For how long have you been facing this issue, @storm cape?

[storm cape]

One message removed from a suspended account.

[cyan citrus]

Please mention your device, @storm cape.

[storm cape]

One message removed from a suspended account.

[cyan citrus]

Please try to remove the skin, equip it again. Also, try to do a Routine Repair of the game, @storm cape.

[potent vault]

im using a chromebook but i wanted to know how is it working on my old chromebook ik it has decent gameplay but i want to know how i was able to download it to my old chromebook ??

[storm cape]

One message removed from a suspended account.

[cyan citrus]

No information regarding this.

[potent vault]

but i want to know how and was pubg bought by a other company ??

[cyan citrus]

Not at all.

[untold walrus]

I was unable to submit 3rd party tournament licence. It's saying system busy. I am trying for last 2-3 days.

@cyan citrus

[mighty widget]

Hello

I want to change my pubg mobile region

But when I put verification code and tap ok it say perimeter error

[cyan citrus]

Please try to log into your account with third linked email and attempt to change your region again, @mighty widget. If the is persistent, please contact customer support in-game.

[cyan citrus]

There might be a temporary service down-time. Please try again at another time.

[mighty widget]

I am not received verification code on my number

[cyan citrus]

Contact the customer service in-game for further assistance, @mighty widget. This is not something we can help with.

[mossy schooner]

Hello

[cyan citrus]

Hello! How can we help you, @mossy schooner?

[fast night]

How to fix
Restart mobile same

[worldly hatch]

Can someone help me to unlock the ban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worldly hatch.

[cyan citrus]

Please mention your country and device.

[fast night]

Pakistan
Samsung a70

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device one time, @fast night.

[fast night]

Kk

[warped seal]

This has to be a joke, right?

how do I talk to my teammates then?

tf is this?

Bri

[cyan citrus]

Please avoid using inappropriate language in both text and voice channels to avoid such penalties in the future, @warped seal. For further assistance, contact customer service in-game.

[narrow star]

sry bro

[warped seal]

he meant meeee

and that's not good flippin excuse

[hollow path]

I think you used a inappropriate word

That’s why it happened

[warped seal]

the only innappriate thing I've typed in my chat all week was "flippin twit"

FLIPPIN TWIT

[hollow path]

Are u sure

[warped seal]

1000000000000%

[storm flume]

Please avoid going off-topic, @warped seal and @hollow path. You may have unrelated conversations in #chat.

[warped seal]

every other cussing, i did on mic

to randoms

how do they report

im getting banned

[cyan citrus]

You have already been answered here, @warped seal.

[warped seal]

[glacial sage]

My Pubg Id 5176560888 As you can see my Last screenshot that I was in Chairpark suddenly I got 10 years ban. If I am not using any Illegal or third part apps can I get my account back please ? Help me Pubgmobile Team

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glacial sage.

[unborn pilot]

@glacial sage check the msg in ur dms sahil.

[storm flume]

Please avoid going off-topic, @unborn pilot. You may have unrelated conversations in #chat.

[unborn pilot]

Nah it's not offtopic check his id his id is different from global players.

[cyan citrus]

BGMI has different logo from PUBG MOBILE, @unborn pilot. Besides, his question was not related to that.

[foggy wren]

I want to join his help and discover hacks 5 months ago. I want to join every day. I enter to send an invitation, but he says your rating is good, as in the picture! I am every season of ace and my kid is humble, my account level is high, the ban record is clean, and I spent about 300 people reporting in the gym through my matches. what's the problem ! Please help .

[warm elk]

I have demo of PUBG mobile iOS hack, how can I report to Pubg mobile team, I tried to reach them several times through email, but all bots replied to me

[cyan citrus]

Please report PUBG MOBILE cheat services through the following link, @warm elk.

http://cheat-collect.pubgm.cc.

[cyan citrus]

I'm unable to understand your concern completely. Are you referring to Video Review Station?

[warm elk]

Thx Bunk

[cyan citrus]

My pleasure, @warm elk!

[foggy wren]

i need join the " report hackers"

sorry for my english

[cyan citrus]

Are you referring to Video Review Station, @foggy wren?

[foggy wren]

yep

[cyan citrus]

We don't have exact tier or level requirements to become an investigator, @foggy wren. We recommend you to keep playing until you are eligible to become an investigator. Players with a history of good ranking, level and good accuracy of reports should be eligible to become an investigator. For further information regarding Video Review Station, please refer to the following message.

#questions message.

[solid lava]

Y’all know anything about metro? Cuz just wondering if they fixed the 800x scope glitch

[solid lava]

Yah know this thing?

[severe ice]

My friend got banned twice (10 min and 15 min) same hour for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @severe ice.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @solid lava. You can also submit a report in #old in compliance with the channel's pinned instructions.

[limpid sable]

Hello, my account was set up for 10 years of injustice, I swear to God, I am an old player from the first season and I have never played a hacker. Please review my account well and I am sure it will return to an account because I do not play with hackers, but I want an employee to review an account and make sure of it and the ban is removed as soon as possible. Please help because I paid an amount On the account, approximately $ 3000, please help me, and this hands are 513865212. The name is YJ HamzaYT

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limpid sable.

[tardy crescent]

@cyan citrus Asked yesterday 😕

[honest valley]

The moderator lied to me

They told me metro royale will return 5 December

Guess what, they're bunch of fraud

[brave wolf]

6*👀

[honest valley]

Oh now it's 6

[brave wolf]

i don't think they said dec 5 check #news .

[honest valley]

When it's already 6 they will told me it is 7

And then it will be 8

After that apocalypse happen

[brave wolf]

!!! show proof that they said Dec 5 , stop it.

[honest valley]

Fine

So have they disable the friendly kill for metro royale

Because I didn't really enjoy the last season since I was kept killing by noob Indian and toxic arabic during that mode

And pubg mobile needs age restrictions to stop childish player for playing the game

[brave wolf]

Already hab

[honest valley]

I hope they took that request otherwise. I will start a revolution again

Like the zombie mode

[past mango]

Hello, can I speak to customer service?

Hello, can I speak to customer service?

[brave wolf]

#faq 5.4

[past mango]

I had a problem with my account

[brave wolf]

Please describe your issue .

[past mango]

Why has my account been banned when I do not know anything and I do not violate any rights in the game and I am spending many workers on my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @past mango.

[quiet kite]

I have social media accounts linked. If play logging in google account. I opted for unlinking my twitter account. It shows will be done in 7 days. Do I need to stop playing for7 day's completely not even log in even with my google account for my twitter to get completely unlinked!??

[brave wolf]

you can open your game via Google play games , just don't login by Twitter .

[autumn temple]

My account has been hacked and all have all the evidence any proof avaliable on request please help me remove 1 week ban from account the hacker is trying to remove my social links from my account he has already gained full access help me please @polar marsh

[polar marsh]

Please refer to the private message from @polar marsh for further information, @autumn temple.

[winged pewter]

@lime juniper can u add me as a frnd...its my pleasure if u do this😋

[digital finch]

Hi Please Slove my proplem i can't change resion why

Hello

[brave wolf]

you can your region/country in settings > account and safety menu , if you have cooldown wait for end , if that option not showing , your account not eligible to change country other than this contact in-game customer support #faq 5.4.

[winged pewter]

Plz its a humble request

After u add me ..trust me i no talk about officeal work ..

[plush vigil]

[night cloak]

How could I contact customer service through in game account? Except for this

[flat river]

I want bgmi discord official server link

[night cloak]

I want some representative to help me with my hacked account- I dont wanna talk with this commands

[errant venture]

just tried to play all talent and when I joined it kicked me and only me out of the 4/4 match-up and said tournament is not available at this time try again later any one know why? And we tried several times including me restarting my game

[quaint mirage]

Guys if someone have spare acc please dm me

[night cloak]

It is against pubg policy to give access or buy/ sell account

[quaint mirage]

Sorry bro

I don't about it

Know*

[night cloak]

Yeah me neither just found out few days ago

[night cloak]

…

[night cloak]

…

[foggy wagon]

My game doesn't start.

[quaint moss]

It's show 42 mythic but not count in achivement acivmement show only 37 mythic progress why this difference show on item and achivement progress

[night cloak]

Using a cheat hacker inside the pubg game im bot, revealing places and playing within the tik tok broadcast, and challenging pubg to ban it

5257614366
乄بوصاحب

[heavy vortex]

The # count of any item counts everything in that rarity. For example in your case it counts some mythic titles (achievement ones), any duplicate item or any other mythic item which is not an outfit. It'll even count an x suit emote even though you don't have the x suit. While the achievement progress only counts outfits, headgear and masks and not the duplicates.

[slender roost]

Why bad connection people can knock you out while you can't?

[fair isle]

Unable to change pubgm region from france to pakistan

#questions

[tidal adder]

I can’t log in

Pls help

[silent violet]

My reagion not change error please any one help me

[tardy wraith]

Glitch after landing wonderland

[opaque rose]

Need clan members

[sand pawn]

Hello, I'm LOxTOKYO and I'm having problems in the crew challenge and I don't know the reason. I hope you reply

[celest shadow]

Please elaborate on your issue so we can assist you further.

[celest shadow]

You can change your country or region under Account and Safety in the Settings. If you encounter issues while doing so, please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Please reinstall PUBG MOBILE from your app market and try logging in again.

[celest shadow]

Should you encounter a Parameter Error-1 while attempting to change your country/region setting, please ensure that you first log in with a linked e-mail address and try again.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @tardy wraith. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Feel free to use #clans to find a clan that you may be interested in.

[celest shadow]

Please elaborate on your issue so we can assist you further.

[fair isle]

Already tried a thousands of times.
1st of all i login through linked email then try to change the region when i put my phone number I don’t get any code. Pls support #questions

[celest shadow]

Please restart your device and try again. Alternatively, you may use a different Internet connection and see if it helps.

[celest shadow]

Please contact the in-game customer service for further assistance in this regard.

[fair isle]

Is there any option regarding this issue? Because I didn’t see any

[tidal adder]

@celest shadow thanks mate .
You are legend.🙏🙏

[celest shadow]

Did you send your inquiry to the in-game customer service?

[sand pawn]

I wanted to participate in the crew challenge but when I try to join or create a crew, it always say two things ( ban-create carteam or you're currently banned from playing matches)

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[sand pawn]

@celest shadow I've participated in many tournaments before and never tried to use a hack or cheat in my whole gaming career

You can check on whatever you want if you want

[stoic wolf]

Anyone have these issues?

Like srsly...

Golden 677 no matter what

[fair isle]

I already had an issue so was in contact with them. Now that chat isn’t ended also they don’t reply so unable to start a new chat with them.
Please help #questions

[storm flume]

Please do not use languages other than English, @astral escarp. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Feel free to contact the in-game customer service for further assistance.

[celest shadow]

What is your selected server?

[celest shadow]

What was the issue you contacted the customer service about?