questions

[static crypt]

@static sleet are yoy there

[static sleet]

Yes, how can I help you?

[hollow wharf]

Having trouble with transferring Pubg id to Bgmi.
Its showing "the account is currently ineligible for data transfer"

I reached bgmi support with all screenshots of transfer attempts. Amd and they said the issue is from the side of Global Version of pubg.
The account is 2 years old.
Region is India,
Server Asia

I saw support replies here to others for the same issue. And we are just being given a lame reply that this is the global Support of English version.

Then please provide the link of Right Support. Instead of leaving us in the air to hunt and search for the right support. Which i think is nowhere.

Why don't you guide us with this or give the link?

[static crypt]

can we go in to dm becuase i dont whant to post here becuase i dont want to people to use this bug

glich

[foggy willow]

Excuse me
When will the game quality change on the tab s7?

[static sleet]

We provide community support only for the global English version of PUBG MOBILE in this server, @hollow wharf. Please contact the customer service in-game for further information regarding your account transfer issue.

[hollow wharf]

That in-game support is filled with auto replies. Its been thousand times i tried this too with every different way. But its only programmed with auto replies and if it doesnt get the query, the issue itself get closed with an auto reply.
In short we are supposed to not to seek any help as its seems to be the world's thoughest issue that no one is going to provide support for.

Been trying every support, every official mail of tencent, kraftom, proximity, pubgm global, bgmi, eve. Every support of pubg on discord.

Everyone respond with same replies. (We aren't the right support)

[onyx plover]

@static sleet Hi can you tell me what happens with anti cheating system , I didn't report anyone today but I receive any minute new (We are receive your report) :/

I deleted today more than 60 we are receive your report but came new : |

[trail rover]

any ideas of how to fix this?

for reference the device has been restarted several times and attempted to uninstall and reinstall twice

[feral forge]

Where do you reside, @trail rover?

[trail rover]

Egypt

[feral forge]

Please try with a different internet connection, and if the issue still persists you may try to set up a DNS, refer to subpoint 4.3 in #faq for further instructions.

[trail rover]

I'll give that a go, thank you!!

[vagrant tulip]

If you are in Egypt amd using WE as your internet service provider please restart the router couple of times until the game start working properly or go to the router settings and change the ipv4 couple of times untill the game works again.

[night cloak]

aye why can’t i buy the $50 uc thing

😐😐

#help

[night cloak]

Hello @lime juniper
Stop This Cooldown of days bug , This started automatically and now it's Increasing automatically cooldown should be decreasing but in my case its Increasing day by day. Please fix this Bug as soon as Possible.
Numeric User Identification : 5458257524
Device : Realme
Wi-Fi/Cellular : Wifi
Country : Bangladesh

[thorny cobalt]

I've found all voice of circle memory and after i used a Stimulate Pack in a match but it's still locked it's not unlocking no matter how many times i use it.. what can i do??????
IGN : 5471071736
Issue : circle memory Stimulate pack Lock after used
Location : Bangladesh🇧🇩
Network: Wi-Fi
Network helper : 1.1.1.1 DNS

[cerulean scroll]

Kindly post it in #old in compliance with channels pinned instructions.

[teal flume]

Hello @lime juniper I won an ipad mini at the Hallowen event, they sent me a form in English, I filled it out and for days it doesn't speak to me, I'm from Mexico, I don't understand English ok

[vagrant quarry]

And now, like a short question, if I already collected those

And I pay 600 uc to upgrade to permanent, I'll have the Vi's M4 Skin?

[heavy vortex]

Yes, if you buy the 600uc pack you'll get these 6 items, but you'll still need to cross the mark in the map

[vagrant quarry]

I know, but as I already crossed the m4, I will get it instantly?

[heavy vortex]

Yes.

[vagrant quarry]

Not to sure but, if I crossed the first two

I'll instantly get this

?

[heavy vortex]

As soon as you buy the pack, you'll get the items of which you have passed the stages.

For example stage 1 is Jayce, and you have crossed it. So as soon as you buy 300uc pack, you will get permanent Jayce suit instantly.

[frozen oar]

Still doesn't work

I can make purchases on other games but pubg mobile

[vagrant quarry]

But where did I get the m4 from then

Isnt't the m4 like the first one to collect?

[heavy vortex]

Jayce is the first one to collect.

[vagrant quarry]

Then, from where can I collect the m4

[tired hare]

Mini mod

[heavy vortex]

Can you take a screenshot of the second page of this map.

[vagrant quarry]

I think this is the 3days m4

[heavy vortex]

Yes it's 3 days at first, it'll convert into permanent after you buy the pack

[vagrant quarry]

Yeah but where did I collect it from

[heavy vortex]

Check your inventory.

[vagrant quarry]

It doesn't say from where did I collect it

[heavy vortex]

Items goes to inventory eventually🤷‍♀️

[west vapor]

Hi @teal flume
The sponsor for this event is Aftershock Media Group, Inc. & the prizes will be provided by AMG the too.
Unfortunately we cant help you here.
You may check the Contest Rules, Terms and Conditions on their website, to be sure you didnt miss anything. Otherwise i recommend you to be patient.
https://www.aftershockmediagroup.com/contest/pubgm-13-days-of-halloween/

[teal flume]

Ok

[vagrant quarry]

Nah, i think the first house is the m4

And the second is jayde

[heavy vortex]

First stage is Jayce and m4 both.

[vagrant quarry]

Ohh, got it

Anyway, thanks for the answers

[night cloak]

What was exactly date for survive till dawn?

[heavy vortex]

You may refer to #news second last post. @night cloak

[night cloak]

Thanks

[honest valley]

When is metro royale gonna come back

[vagrant tulip]

6 dec

[honest valley]

@night cloak If you can't wait, it's already available on the beta version of pubg mobile

@vagrant tulip That's 19 day before my birthday

And also 19 day before Christmas

[vagrant tulip]

Oh cool is that ?

[night cloak]

I'll stick to stable release

[honest valley]

I honestly don't know what that means

[proven sphinx]

hi

Please help us

my PUBG account was hacked

Please help us

[upbeat crescent]

how to unlink my 3rd link pls help me?

[proven sphinx]

PUBG ID - 5263157098

[vapid rapids]

Where can i report ban appeal?

[brave wolf]

ban for in game account?

[vapid rapids]

Yes

[storm flume]

Please contact the customer service for further assistance, @proven sphinx. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

It is currently not possible to unlink your e-mail address or phone number.

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information.

[brave wolf]

Exactly this.

[lime juniper]

What is your e-mail address?

[teal flume]

I can send it to you private ?

[lime juniper]

Sure.

[teal flume]

Ready

[lime juniper]

Received.

[teal flume]

Thank you

[proven sphinx]

Please help US

MY id was hacked

[brave wolf]

Do you have access for your game account?@proven sphinx

[proven sphinx]

MY ID - 5263157098

no

alraedy twitter account full change, anything

[zinc garnet]

How to complete c1s3 (metal cage) mission in cycle adventure

[brave wolf]

Oof , If you do not have access to your game account with at least one of the login method that is linked to your game account, the customer service in-game will not be able to assist you any way.

[proven sphinx]

Please hel us

Help Us

😫

[brave wolf]

Try to recover one of social media account you linked to game account by contacting respective social media customer support.

[normal fox]

If you buy the 300 uc pack do you get the m4 skin also?

[heavy vortex]

The items mentioned in the Normal (300uc) pack are the ones you'll get@normal fox

[normal fox]

kk

[modest ember]

Please fix my lag I have told many times but you didn't fixed so I need to choose another game

Fix as soon as possible or I need to delete pubg

[reef tendon]

PLEASE FIX THIS GAME MODE, MY CONQUEROR RANK PUSH IS STUCK BECAUSE OF IT!!! SOMETIMES RIOT SHIELD CANNOT BE PLACED EVEN THOUGH IT CAN!! GREEN COLOUR LIKE OH MY GOD!!! FIX THAT STUPID BUG.. ANOTHER IS THE ENEMY IN THE CHAMPION ISLAND IS INVISIBLE??? WHAT THE HELL!! FIX IT I GOT ALOT OF PROBLEMS WITH IT😠

[trim sierra]

I want support

[modest ember]

I am now puffed with this game 🤬

The developer doesn't fix

I have told many times to fix

[trim sierra]

@lime juniper you can help me

[errant narwhal]

Is there any way to unlink email address from my account , I forget which email I use in that. Thanks a in advanced.

[celest shadow]

Can you please elaborate on your issue?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @reef tendon. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Hello, how can we help you?

[celest shadow]

It is currently not possible to unlink your e-mail address or phone number.

[errant narwhal]

Any way coming in the future to unlink email from account?

[modest ember]

It high lag and glitches after landing.The all match I passed with lag and unstable connection

[trim sierra]

my account got stolen

[modest ember]

There are more lag after 1.7 update

[celest shadow]

It may be implemented in the future. Feel free to provide your suggestions in #old.

[celest shadow]

Please make sure that you have a good Internet connection. You may also report this issue in #old with a video recording.

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. You may refer to subpoint 5.4 in #faq for further instructions.

[proven sphinx]

Please recover my account

[modest ember]

given feedback but doesn't fix

[proven sphinx]

Twitter account was hacked

[celest shadow]

Please contact the in-game customer service for further assistance and the customer support of your social media account in question.

▫️ https://help.twitter.com

[trim sierra]

I did not get any help, and my twitter was stolen and the internal link was lost from me, and I can’t do anything to get the account back@celest shadow

[celest shadow]

Please submit a report regarding your issue in #old and include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Issue Description
▫️ Video Recording

[celest shadow]

We are unable to assist players with in-game account issues. Please contact the in-game customer service and the customer support of your social media account for further assistance.

[wise abyss]

hello

im not able to send my mssg here

it auto deletes it

why

[trim sierra]

I want to unlink the internal link so that I can get my account back you can help me of thay @celest shadow

[storm flume]

Please contact the customer service for further assistance, @trim sierra. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Your message contained an inappropriate word, @wise abyss.

[wise abyss]

@celest shadowcheck dm im not able to mssg here

[wise abyss]

im not using any slurs or abusive language

why its getting deleted

[celest shadow]

You do not need to mention multiple users. You can just send your message here.

[wise abyss]

@lime juniper what is this i was transferring my id to b'gmi and it showed me a error "Your account is ineligible for account transfer services" then i closed the game and opened pubgm and logged in the id and the moment i logged in my id it got p@n why, answer me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wise abyss.

[night wave]

Hello my pubg account has someone else number in 3rd link how to unlink this

[minor zinc]

Hi so has the stimulus pack mission has been fix i really want to complete it pls😭

[gilded gate]

hello sir my region don't change please help me

[compact badge]

Many hacker daly hacking video uplod but no action me your refort website already use but no action plz all hacking video remove and hacking channel ban

[vagrant tulip]

Please contact customer support ingame for account related information.

[vagrant tulip]

It should be you want try completing it now.

[minor zinc]

i tried a lot of time but still cannot

[vagrant tulip]

Once the videos is confirmed cheating by the Community team it will be removed also make sure its PUBG Mobile cheating content not BGMI

[vagrant tulip]

Did you try today ?

[minor zinc]

I haven't, i will try later thc

Thx*

[vagrant tulip]

You're welcome

[tawny flower]

is it just me or parachute landing always delays or you thought you landed on rooftop and then u happened to be on the ground

[onyx plover]

Why I RECEIVE ANYTIME NEW (<the report has been received) ?!!!!!! I didn't report anyone , what happens to your system ?! @lime juniper I fresh removed but coming more and more xD

no one can , answer to me why ! nice support team really

😒 😵‍💫

[digital kite]

Pubg mobile Fix player information is hiden

All players information is hiden

[onyx plover]

Krafton very very weak support

[digital kite]

So why the can't fix freind spectate?

[cloud jay]

I have a problem with my account. I can't get Conquer because My account didn't ranked it's show me top 1% even if I have more points on Top 100 at all since the first time I played this game. Every time I communicate with the rich support inside the game they say your account is under review and this problem has not ended since the fifth season of the game until now. Please help

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cloud jay. Remember to read through #faq before asking questions in the support channels.

[onyx plover]

What's work actually with Krafton ?! CHEAT = YES BAN CHEATERS = We’ve looked into the player and haven’t been able to yet find clear evidence that they are hacking. We want to ensure through investigation that the players we take action on are without a doubt cheating so that we don’t ban fair and honest players. We’ll continue to monitor this player and take action if evidence is found of them cheating. LOL BIG LOL KRAFTON I AM REALLY SORRY TO SPENDING MONEY IN KRAFTON

[hot willow]

Hey guys

Can someone tell me how to make my discord and pubg mobile to work properly? I have issues with the audio.
When im playing pubg mobile on my ANDROID device and in the same time i speak in discord, my teammates can't hear me in the game... Why is that?

[indigo reef]

Maybe cause both apps are using mic

[hot willow]

Yes i want to usd them both

[indigo reef]

U cant use mic on 2 apps at the same time

[hot willow]

I am playing 32vs32 tournaments and i need to use it. Some players they can use the both app with mic, but they sayed that they didn't change any settings

Thats why i am wondering what is happening with mine

[indigo reef]

Idk maybe they dont use discord over phone when in vcs and playing pubg

Or maybe its just your device

[hot willow]

I friend of mine sayed that while playing and the mice is on on discord, they are also cant be heard from their teammates in the game, but if they mute the mic in Discord, everything is normal in the game, and they are using the sound from discord to hear commands from other pple

And if they want to say something in discord, just turning the mic on

[hot willow]

Ohh i really hope is only some settings....

I am on ASUS ROG 3

[indigo reef]

Oh damn lol

[lime juniper]

Thank you for the information. We will look into it.

[night cloak]

Hello @lime juniper
Stop This Cooldown of days bug , This started automatically and now it's Increasing automatically cooldown should be decreasing but in my case its Increasing day by day. Please fix this Bug as soon as Possible.
Numeric User Identification : 5458257524
Device : Realme
Wi-Fi/Cellular : Wifi
Country : Thailand

[lime juniper]

Where do you live?

[night cloak]

I live in Thailand... Because i have to copy the format of report ..i copied it from discord ...

It was in hurry so i couldn't change the country

[lime juniper]

Do you have any proof that it is increasing instead of decreasing?

[night cloak]

@lime juniper i send the screen shot

[lime juniper]

Can you send a screenshot of what it states within here?

[night cloak]

@lime juniper
its showing this

[lime juniper]

We are unfortunately unable to assist you if you are accessing PUBG MOBILE from India.

[brave wolf]

rip.

[night cloak]

what

i wanted to transfer my data to BGMI

[heavy vortex]

#faq 4.10 Refer to this. 🙂

[vagrant tulip]

Bgmi isn't available in Thailand so you can't play bgmi

[night cloak]

@vagrant tulip I wanted to transfer my data ...

[vagrant tulip]

But bgmi isn't available in Thailand

[night cloak]

but by using vpn its available

Listen @lime juniper right now I don't want to data transfer or any stuff like that...
I currently live in Thailand and playing Pubg mobile Global . I am facing an issue regarding Cooldown .. Just stop that..thats my point

[dense pine]

🤣

[heavy vortex]

^ ?

[night cloak]

@lime juniper You are not answering the question and irrespective of my problem you are showing me screenshot...

[heavy vortex]

All your screenshots have the same cooldown period of 68 days.

[night cloak]

then what i have to do ???
should i take screenshots daily ..

[heavy vortex]

show your current cool down screenshot

[night cloak]

Now its Gone , Thanks for the help

[vagrant tulip]

Lmaooo

[night cloak]

@vagrant tulip what

[heavy vortex]

your welcome?

Cool down gone as you wanted 🤷‍♀️

[vagrant tulip]

You definitely have now of the most stable ping ever 360 ms everyday/second apparently.

[heavy vortex]

Try restarting or repair.

[quasi fog]

I was living in Pakistan and i am shifted to Liechtenstein and i have changed my region in pubg mobile to Liechtenstein but i am showing Different Region in regional titles. I have also changed my flag.

I have changed region yesterday

.......

@heavy vortex @vagrant tulip

Still waiting......

Nice support

@lime juniper

[brave wolf]

Patience.

[vagrant tulip]

What is your current location? The physical location.

[tidal adder]

What is the best dns for iOS

Can anyone suggest me

Please

✌️✌️

[errant basalt]

Hu

Hi

[next hull]

Hello, I have a problem, I need to untie the mail from the Pabg Mobile account, because someone got access to it and changed the password and is now logging into my account, can you help me?

[pallid briar]

Please refer to subpoint 4.3 in #faq for further instructions.

[pallid briar]

Hey! do you require any assistance?!

[pallid briar]

Please contact the customer service in-game for further assistance.

[maiden walrus]

Hello i need a serious help

[brave wolf]

Describe your issue?

[jagged fractal]

Did they remove the function to see teammate kd after death or wat

[maiden walrus]

so the achievement named jinxed 2 where we can get that skull set is stuck at 154 and its not increasing idk why

I am opening classic crates and also premium one

but it isn't increasing

i am not even getting legendary or mythic items

i just got 3 guaranteed legendary rewards from premium crate

and its completely stuck

@brave wolf

<@&639889499718942720>

[tawdry plover]

Dear PUBG Mobile team, I actively use and love to play. My PUBG account has been unfairly banned. Any cheats in the game I didn't, and I've never been outside the stakes in the game. an unethical I have never violated any code of conduct or community. my account is unfair I think it has been shut down. After making the necessary examination, my account I ask that it be activated again and I wish you good work.* My Account Information Account ID:5260267500 Username:GÖKTÜRK C* Account level:81

[storm flume]

Please do not use languages other than English, @tawdry plover. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawdry plover.

[meager pumice]

@pallid briar any informations when pmco registrations opens?

[pallid briar]

No information regarding this as of now. Keep an eye on the official social media handles of PUBG MOBILE ESPORTS and the official website.

[meager pumice]

Any link because i dont have any of them

[pallid briar]

You can get all of the from:
#community-news message

[meager pumice]

Thanks

[pallid briar]

You're welcome!

[brave wolf]

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/281-the-jinxed-achievement/

you can see

you have to fail in a row , if you got legendary it's will reseted to 0 again.

[cobalt niche]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cobalt niche. Remember to read through #faq before asking questions in the support channels.

[cobalt niche]

How to change from low resolution graphics to high res?

[brave wolf]

reinstall or repair with repair resources Ticked.

[cobalt niche]

Oh ok thx

@brave wolf so press the repair thing on login screen?

[brave wolf]

Yes

[cobalt niche]

Lemme see

[tight crown]

can i please get a help , i got this for literally no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tight crown.

[pastel lily]

hello my email address link was hacked and I have been contacting the customer service in game for 2 months but they didnt help me unlink the email address link

I sent them every information requested but everytime they send the same response

[vagrant tulip]

What is their response?

[ocean creek]

@lime juniper Can I know did you check my TRIP TO THE PAST CHALLENGE VIDEO? 🤔.It took me more than 2 weeks to create.
I just wanted to confirm....

https://youtu.be/LzPsDlrWAsw

[pastel lily]

''you didn't send all the informations'' but I did send the exact installation date of the game and the first receipt after july 2019 and screenshots of my account from s8 and also receipts from 2019 to this day , so please if there's any possibility you can help me I'd appreciate it

[vagrant tulip]

If the customer support answered with the information isn't correct you need to sent them the right information. They do ask for the account creation date not downloading date. They ask for the first payment not just a random payment please read their requirements and send it or otherwise they won't be able to help.

[pastel lily]

I downloaded the game for fhe first in an android phone and there’s no way I can find the registration date so I contacted google play support and they sent me the installation date , the first payment isn’t random I sent them my first payment and it was exactly in 30/08/2019 in season 8

If you have any idea how I can find the registration date tell me because I checked apps linked in both Facebook and twitter but in the both social media links the date is in 2019 not 2018

[vagrant tulip]

Well pubg mobile is specific they need the registration date not the download date

You may check the linked achievement

[pastel lily]

Linked archivement says September 2019 and that’s not correct because I played the game in season 3

[vagrant tulip]

Then unfortunately i can't help you. You need to remember your registration date

[pastel lily]

Believe me I’ve been struggling for two months trying to unlink the email address and I’m the owner of the account

[pastel lily]

It was 3 years ago

I downloaded the game in 17/11/2018 maybe I registered in the same day or the day after , I told them approximately this date

[static sleet]

Please be reminded that there is no way we can assist with compromised account issues through the community, @pastel lily. Please take your case back to the customer service in-game and make sure to provide all the information the customer service requires from your side.

[pastel lily]

I’m already waiting for them to answer , it took the customer serive days to finally answer me , the game service should be developed and you need to improve the support section before creating skins every single day

Have a good day 👍🏼

[keen flume]

Hii, who can I contact about the ban in the game?🥺

[polar marsh]

Please refer to the private message from @polar marsh for further information, @keen flume.

[craggy sparrow]

Anyone there?

@static sleet sorry for the ping, but who do we contact to regarding in game issues?

[static sleet]

Can you please elaborate some more in this regard? What specific issues are you referring to?

[craggy sparrow]

It’s regarding the Koenegsegg Gemera

It’s acceleration is extremely poor compared to a normal Dacia’s acceleration for some reason

And it flips over very easily as well

Please look into this matter if possible…

[static sleet]

Please report the issue through the #old channel in compliance with channel's pinned instructions, @craggy sparrow.

[craggy sparrow]

Alright then

[thin jewel]

Hello i am facing a glitch in new mirror world what happend it that when i go to hero world some enemies are visible but some are invisible and impossible to kill any fix to this glitch??

[trail rover]

Did the trick, thanks a lot!!

[cyan citrus]

Do you happen to have a video recording of the issue?

[thin jewel]

it happens everytime i can record it

[cyan citrus]

Please share the video recording here, @thin jewel.

[thin jewel]

will screenshot work?

[cyan citrus]

A video recording would be preferred, @thin jewel.

Also, mention your device.

[thin jewel]

ok

[ocean creek]

@lime juniper @cyan citrus @static sleet @celest shadow Can I know did you check my TRIP TO THE PAST CHALLENGE VIDEO?It took me more than 2 weeks to create.
I just wanted to confirm....

https://youtu.be/LzPsDlrWAsw🥴

[golden lion]

I want to know which device is ban

Anyone knows?

@cyan citrus

[dense dock]

@golden lion no device is banned.

[golden lion]

🙄

[dense dock]

if you hack tho your phone will be banned from playing PUBG for ever.

or for some years idk about that yet.

[golden lion]

Oh

I thought they ban some device

Like rog 3

Iqoo 3

Red magic

Thank you ☺️.

[dense dock]

no worries

[golden lion]

Thats a good step

But what if they root their device

[dense dock]

they can change their imei yeh but still i think there is limited number of uses for that.

[golden lion]

Yea

But cheater is vey less now

Compare to season 14

Ancient temple mode

Well bye

Thank you again.

[dense dock]

no problem

[thin jewel]

@cyan citrus

and i am playing on gameloop 7.1

[dense dock]

happens on low end phones as well.

[thin jewel]

some enemies are visible some are not

[dense dock]

yep

its pretty frustrating

[thin jewel]

very frustrating and unfair!

[drifting summit]

so i got this limited m4 skin ,was about to spend 600 uc to make it permanent but mistakely dismantel it to coin...question is am i still able to get permanent version of it?

[dense dock]

yes

[thin jewel]

@cyan citrus sorry for pinging kindly check the video recording of that invinsible glitch!

[dense dock]

see here for more info.

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server.

https://gameloop.com/.

[dense dock]

its not just a gameloop bug

low end phones tend to have that issue too.

plenty of my friends faced it.

[cyan citrus]

We only provide assistance for mobile platform, @dense dock. If you have a video recording of the issue on mobile device, do share it here.

[dense dock]

I'll try to get one for you

[cyan citrus]

Thank you.

[dense dock]

anywho , where can we use that.

i remember there used to be a section somewhere where u could enter wit those voucher. but as of rn idk if they even useful to something

[ionic stratus]

3hello I'm Şeyma, I need help because ı got scammed. A friends Instagram account was stollen, she said she would send me a gift certificate and I believed and apporoved the message that came to my phone from PayCell. Then 500 Türkish lira added my phone bill and this pay was made for pub g game. I have been scammed please help me3hello I'm Şeyma, I need help because ı got scammed. A friends Instagram account was stollen, she said she would send me a gift certificate and I believed and apporoved the message that came to my phone from PayCell. Then 500 Türkish lira added my phone bill and this pay was made for pub g game. I have been scammed please help me

[thin jewel]

@cyan citrus 👍 Thanks for assist!

[cyan citrus]

In the Bonus Challenge when it is available.

[ionic stratus]

@cyan citrus

[cyan citrus]

You will not be able to make a refund for purchased items in-game, @ionic stratus. You can try to contact customer service through in-game for further assistance.

[dense dock]

hmmm where exactly would that be available ? and is it limited to certain regions like it used to be?

[cyan citrus]

We don't have an exact date for that, @dense dock. It can be available for certain regions, yes.

[dense dock]

i see

thanks alot ✌️🏽

[cyan citrus]

You're welcome, @dense dock.

[ionic stratus]

How can I contact the service. I sent an e mail. They said they fixed it but the result did not change @cyan citrus

@cyan citrus

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @ionic stratus.

[near gazelle]

Thanks

[jaunty stratus]

@cyan citrus

[cyan citrus]

Hello! How can I help you, @jaunty stratus?

[cyan citrus]

Could you please describe your issue, @jaunty stratus? I'm afraid I don't understand that language.

[jaunty stratus]

They agreed to disengage, but so far we have not canceled

[cyan citrus]

Please state your issue more properly and add more details, @jaunty stratus. Otherwise, I will not be able to proceed.

[subtle bison]

My friend can’t see all the enemies while in the Champion Island. Can someone help with this problem?

[cyan citrus]

Please share a video recording of the issue, @subtle bison. Also, mention the device.

[exotic pulsar]

Hello, my name is 〔ḴṤỸ〕OPPS my identifier in the game 5142923757, my account was banned in the game for 10 years (3650) days, until 2031, my account was banned for this period and I did not make a mistake, and I did not use any third-party software, Or any unethical matter within the game, and I was banned by mistake and I hope that my account will work again.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @exotic pulsar.

[dusty prairie]

U

[night cloak]

My BGMI Account Banned For No Reason

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[grim kiln]

download speed limit to 0 ko/s

[jaunty stratus]

My dear, I filed a disengagement case that was approved by the company, but so far I have not canceled the internal link

@cyan citrus

[storm flume]

Please do not use languages other than English, @jaunty stratus. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Please mention your device and country.

[jaunty stratus]

@cyan citrus 👆

[grim kiln]

gameloop /algeria

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @grim kiln.

https://gameloop.com/.

[obsidian whale]

https://youtu.be/v9Yrow8pPic

This gus us bug , and reporting him nothing

[cyan citrus]

The issue has already been forwarded, @obsidian whale. Please feel free to report it through #old in compliance with channel's pinned instructions or use #910138261954002956 thread.

[obsidian whale]

The answer he no cheating

I do it report him

No cheating

[cyan citrus]

@obsidian whale, could you please elaborate?

[obsidian whale]

No the fun is I have banned 3 days for writing without reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @obsidian whale.

[jaunty stratus]

I will translate the company message for you

[brave wolf]

There is nothing with thier reply.

[grim kiln]

i try it same problem is from the game

[cyan citrus]

We are unable to help players playing on emulators, @grim kiln. You may try to reinstall the game completely or change your DNS settings.

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @cyan wren.

https://gameloop.com/.

[midnight terrace]

Здравствуйте уважаемые разработчики , Я не нарушал правила , можете

разблокировать мой аккаунт , я олдовый игрок и донесу в игру регулярно ,

Айди : 5871253042
Никнейм : 亗『HOZYIN』亗

Hello dear developers, I have not violated the rules, you can unblock my
account, please, I am an old player and I keep investing in the game

id: 5871253042
Nick: 亗『HOZYIN』亗

[polar marsh]

Please refer to the private message from @polar marsh for further information, @midnight terrace.

[stark gazelle]

My account has been banned and I have not done anything wrong. Please check my account. I'm pretty sure I didn't add files, tamper with the system, or cheat. Please check my account
And this is the account number (5645521089) and this is my name in the account (superOMAR)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stark gazelle.

[drifting ether]

Can any one help me about my account ,some one haccked my account on twitter and he banned my account 7 days and he try to un link my gmail in account my id is 5295718961 please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @drifting ether.

[cloud oyster]

Were do I get the redeem code

[cyan citrus]

Could you please elaborate, @cloud oyster?

[cloud oyster]

There 8s a Tmobile event and a redeem code 8s required

[cyan citrus]

Please share a screenshot, @cloud oyster.

[cloud oyster]

@cyan citrus

[brave wolf]

This app.

Just login this app you can get redeem code if you T mobile number user.

[cloud oyster]

@brave wolf Unfortunately I am not a T-Mobile user It's kind of unfair if you ask me though

[brave wolf]

You only can get in that way.

[sage dirge]

IS THERE ANYBODY HERE TO HELP

µ

HELLOOOO

[brave wolf]

Describe your issue first

[sage dirge]

when i play in the new mode ! i cant see enemies

i only see their gauge of health

and i dont here full rafale

i hear single shots like bots

and its killing me every single time

in normal mode everything is okey

[cyan citrus]

Please mention your device and share a video recording of the issue, @sage dirge.

[sage dirge]

i play on emulator

[brave wolf]

^^

Unfortunately we can't help emulator players.

[fickle linden]

How do you leave RP team?

[cyan citrus]

I don't think that is possible.

[storm flume]

Please avoid going off-topic, @cloud oyster. You may have unrelated conversations in #chat.

[fickle linden]

Thank you @cyan citrus

[cyan citrus]

You're welcome, @fickle linden.

[vagrant tulip]

Can you report this in #old

[lost hawk]

Hi..! ANYONE HERE FROM PUBG admin..
I need help..

[cyan citrus]

Hello! How can we help you, @lost hawk?

[lost hawk]

Actually We are playing game.. me and my friend have a Glitch.. we Marge together..
And end of the game she got 10 year ban @cyan citrus

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lost hawk.

[robust acorn]

Hi

[cyan citrus]

Hello! How can we help you, @robust acorn?

[robust acorn]

Yes

Plzzz invite me discord group plzz

[cyan citrus]

Could you please elaborate, @robust acorn? What group are you referring to?

[robust acorn]

Yes

[lean narwhal]

I can’t get on pubg since the last update. It just reupdates after I restart the game 🙃

[cyan citrus]

Please mention your device, @lean narwhal.

[lean narwhal]

iPhone

[cyan citrus]

Please try to follow my steps one time, @lean narwhal. Go to your device settings > General > Background App Refresh > Tap on PUBG MOBILE and disable that option and enable it again. Restart your device and see if it will make any difference.

[lean narwhal]

That worked, thank you!

[cyan citrus]

Glad to hear that, @lean narwhal. Please do come back again, should you have any other concerns.

[fickle solar]

https://youtu.be/YOCEkDs7MUY

Hacker using aimbot

Bann him

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @fickle solar. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fickle solar]

I been reporting they don't get banend

[unkempt estuary]

I have met requirements to get a guaranteed legendary drop, Why can’t I get one?

??

[cyan citrus]

You have already received all the guaranteed rewards, @unkempt estuary.

[unkempt estuary]

No I I don’t have the black Santa outfit or the penguin stuff

[drowsy dome]

Blubg Blobile why my scopes don’t work anymore G🗿

[uncut lily]

Hi! Is it possible to unlink email from an account?

[night cloak]

@static sleet @night cloak Hey sir, I'm competitive player I'm playing all official tournaments I have really important problem someone reached my account and put phone number to the my account is there a way to remove the phone number? also sorry for the ping

[drifting summit]

i dismantled the new temporary m4 skin ,was about to upgrade it to permanent...is it still possible?

mistakely dismantled*

[heavy vortex]

Yes if you upgrade you'll still get the permanent items. @drifting summit

It's written below the price of the packs. 🙂

[drifting summit]

aight ty...didnt see that 🙂

[cerulean scroll]

Kindly contact in game customer services

[night cloak]

if I change country to get another local shop will my crystals work at the other shop?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[tidal adder]

<@&639889499718942720> why pubg runs smoothly one season and next season it’s bad

???

Noticing that since last 1 year

Disappointment to get back on it

[drifting summit]

which device do you play

[tidal adder]

iPad Pro 2021

All others games run prefect

It’s ping issue

Sorry not ping issue pubg issue

Feel like playing on 400 ms

[drifting summit]

which server do you play on

[tidal adder]

Asia and NA both

It’s same on both

[drifting summit]

probably the server issue ,which region do you live?

[tidal adder]

Australia

Playing last season perfectly fine

No complaints on last season

[drifting summit]

what ms you get on both server in comparison with last?

last season*

[tidal adder]

Na 120-130 but feels like 300-400
Asia 77-94 feels like 150-180

PUBG big scammer lol

[hollow hedge]

I cancelled my Prime Subscription from Settings(I have an iphone) but I still receive the daily UC in game. Can you confirm that I do NOT have the subscription by giving you my ID/details, @lime juniper ?

[vagrant tulip]

When you cancel your subscription it cancels with the start of the next month but you will still get the rewards of the month which you canceled on because you paid for it.

[night cloak]

how many days do you have to wait to get the returner mission

[heavy vortex]

More than 28

[narrow sparrow]

@heavy vortex Don't get support from global version

[west vapor]

This is a rating protection card.
Once activated it will protect u from losing rank points on the next match that doesn’t go well.

[heavy vortex]

@narrow sparrow Refer to this message.

[narrow sparrow]

@lime juniper but stop the cooldown so we can transfer our account to battleground mobile india

[west vapor]

Yes. The second screenshot is the actual rank protection card…

[heavy vortex]

You are crown in solo.

[narrow sparrow]

Our id is stuck here so stop the cooldown bcz bgmi say ur problem will solve in global version

[heavy vortex]

It'll get used even if you're crown in any other mode.

[heavy vortex]

Waiting for cool down in order to change region has always been the only way and will be continued.

[narrow sparrow]

@heavy vortex we don't want to change region ,region is already india but cooldown bring error data tramfer so stop it that it.

[heavy vortex]

@fathom void

[narrow sparrow]

@heavy vortex

Already india but stop cooldown that's it

[heavy vortex]

That's not possible. You'll have to wait for the time.@narrow sparrow

[narrow sparrow]

@heavy vortex error 403 can do he solved my problem in January.

[heavy vortex]

Rating protection cards can be used in any mode After you reach crown in any of the mode.

you have to be careful using it.

[narrow sparrow]

Bcz 31st December is last date

[heavy vortex]

@narrow sparrow Read this again

[night cloak]

I need help with banned account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[heavy vortex]

Since you reach crown in solo, you get the ability to use ratings protection card. No matter what mode or tier you use it in.

If you weren't crown in solo, you wouldn't be able to use it.

[narrow sparrow]

@heavy vortex so what about our id which we. Investment money in the account

[heavy vortex]

🤷‍♀️

[narrow sparrow]

I want to talk @lime juniper

[lusty lynx]

g

[heavy vortex]

I showed you Error's reply twice on the same situation 😵‍💫

Do you have any problem in reading English?

[narrow sparrow]

Bgmi said talk with officials they help regarding this issue.

[lusty lynx]

Can you help me?

[narrow sparrow]

I will show ss of bgmi to @lime juniper then she will definitely help regarding this issue.

@lime juniper please read this it send by krafton.

[fathom void]

Ohh i didn't know about it🙏🙏

[heavy vortex]

Now you do🙂 , be careful from next time.

[fathom void]

Yup😍 and thank you 🥰

fixed or not.....? @celest shadow @static sleet @cyan citrus @heavy vortex

[golden apex]

I got a black screen glitch everytime in the mid of the match and sometimes at the end of the match. Pls help me fix that issue

[tidal adder]

My game is lagging on both na and Asia server I don’t know what to do..

Unplayable can’t believe it ..
No problem with internet

Speed is fine

[small onyx]

Only 2 days left to unlink Facebook today Stop unlink process why ?

[steel pawn]

help

[sick shale]

It stops when you login through Facebook.

[sick shale]

Where are you from?

[steel pawn]

Pakistan

[sick shale]

Tried to reinstall the game?

[tidal adder]

Update is not good

[small onyx]

i don't even use facebook since last one year

[sick shale]

Was your account hacked or something? Unlinking process won't stop until you login with the unlinked social media account.

[small onyx]

My facebook account safe and this has happened 3 times after this update

Someone alive here ?

[sick shale]

Where are you from?

Please avoid sending unnecessary messages here, @night cloak.

[past pilot]

One message removed from a suspended account.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @past pilot.

[golden apex]

I got a black screen glitch everytime in the mid of the match and sometimes at the end of the match. Pls help me fix that issue

[small onyx]

why do you want to know so as to always say This is out of our work area ... solve unlink problem

[silver blade]

Facing this after 1-2 days later after unlinking.... Please Requesting PubgM Team to fix it as soon as possible 🥺🙏

[sick shale]

We are unable to assist if you're accessing PUBG MOBILE from india.

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[small onyx]

you guys just

[silver blade]

@small onyx how to fix this problem? Any idea?

[sick shale]

Try reinstalling the game. Should it persists, please submit a report in #old.

[golden apex]

I got a black screen glitch everytime in the mid of the match and sometimes at the end of the match. Pls help me fix that issue

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @golden apex. You can also submit a report in #old in compliance with the channel's pinned instructions.

[silver blade]

Okie,but please fix this as soon as possible. I'm from India and I want to unlink my Google account and need to link twitter to transfer the data...

[sick shale]

We are unable to assist if you're accessing PUBG MOBILE from india.

[wispy hill]

My account was hacked and they unlinked my socials , i contact game support but they are not helping what can i do i have putted a lot of money in my acc

[haughty cove]

I am the owner of an account 5209010020 I did not know that I was playing with Hack and when I found out I blocked the friend and reported him . Please lift the ban on me because I did not know the person that he is here and I did not play with him much . I thank you for your cooperation and for fighting game cheats

[polar marsh]

Please refer to the private message from @polar marsh for further information, @haughty cove.

[storm flume]

Please contact the customer service for further assistance, @wispy hill. Refer to subpoint 5.4 in #faq for further information.

[loud silo]

@static sleet can you do me a favor and remove the emulator role pls king

[frozen moss]

I want to change my region to Pakistan

Change my server to Pakistan please

Change my server to Pakistan please i can't get verification code
My character id is" 5721162536"

[night cloak]

How many days do u have to wait ti get the returner mission

[heavy vortex]

More than 28. @night cloak

[frozen moss]

Any one help me

I want to change my region but I can't receive verification code

Change my region

To Pakistan

Because I can't get verification code

[storm flume]

Please contact the customer service for further assistance, @frozen moss. Refer to subpoint 5.4 in #faq for further information.

[frozen moss]

No

[sick shale]

Please understand that our support here is limited and we are unable to assist with account related issues.

[sullen lion]

theree was a 5.6mb update..what got fixed!!

what is the update for?

[lilac bluff]

how to report some telegram channel's

those who used to scam us

like UC scam

and all

[sick shale]

There is no information yet.

[sick shale]

Community team does not handle reports on that platform.

[lilac bluff]

so can you help me

were to report

@sick shale

[sick shale]

You can report it to Telegram.

[lilac bluff]

how

[sick shale]

Please refer to help center of Telegram for further assistance. This channel is reserved for community support for PUBG MOBILE.

[livid plank]

Need help i have to unlink my twitter account

[stuck marsh]

Ctrl + alt not running and i have latest update

[sick shale]

Which emulator you are using?

[stuck marsh]

Gameloop

[sick shale]

Please refer to Gameloop's website for further assistance:

▫️https://www.gameloop.com

[sick shale]

What's the issue?

[odd rune]

Need help to transfer my account

[sick shale]

We are unable to assist with this matter, @odd rune.

[odd rune]

How to contact cs , the bgmi cs told to ask help from global cs .

@sick shale plz look

[opaque perch]

I can't change my region

[sick shale]

Can you get a proof of that?

[opaque perch]

I enter my number but didn't get code

[proven marlin]

🤔

only happens on the new modes

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @proven marlin. You can also submit a report in #old in compliance with the channel's pinned instructions.

[steel pawn]

i have a problem when every i come in game i was log out for no reason

[cyan citrus]

Could you please elaborate or share a video recording, @steel pawn?

[shy delta]

Hello there . Pubg mobile Ping 120 becomes 136 internet speed internet ping 20 . Why is the ping so high?

[cyan citrus]

Not much we can help with, @shy delta. In-game latency on your internet connection and the servers you are connected to. You may try to reset your network settings or switch to a more stable or internet connection.

[shy delta]

ping not high in other games

the erangel you just brought. like this in the mirror world

[cyan citrus]

Unfortunately, we cannot help you much in this regard, @shy delta. You may try to contact the customer service through in-game.

[lilac bluff]

@lime juniper

need help!

[cyan citrus]

Please state your issue first, @lilac bluff.

[lilac bluff]

its regarding fake telegram channel

@cyan citrus

[cyan citrus]

Could you please add more details, @lilac bluff?

[lilac bluff]

they have scammed many players

there are many Channels on Telegram those who sell UC & ID

should i give links

@cyan citrus

and they have scammed

me

also

of $4.7 as I Live in India its to much for us

So, can you help us @cyan citrus

I am not promoting any of the Channels

[cyan citrus]

Wait.

[lilac bluff]

Proofs also available

[craggy gyro]

um so my friend blocked me for fun and he unblocked me a few hours later, but it still says I'm blocked. He even sent a screenshot from his pov showing im not blocked, please help!

[cyan citrus]

Tell your friend to block you and unblock you again, @craggy gyro.

[craggy gyro]

does that like cancel out my synergy or smth?

[cyan citrus]

It will remove all your synergy, yes, @craggy gyro. Also, from the friends.

[craggy gyro]

damn okay

[lilac bluff]

can you help me @cyan citrus @lime juniper

[silk flume]

Dear pubg team i changed my country/region mistakenly from Pakistan to usa please change my country/region to Pakistan my uid 5360882599

[cyan citrus]

You will need to wait for the cool-down to be over, @silk flume. You cannot change your region before that.

[silk flume]

Why

[night cloak]

@cyan citrus Hey sir, I'm competitive player I'm playing all official tournaments I have really important problem someone reached my account and put phone number to the my account is there a way to remove the phone number? also sorry for the ping customer service says there is no way to remove email and phone number

[celest shadow]

It is currently not possible to unlink your e-mail address or phone number.

[night cloak]

What can I do now?

I'm competitive player I must do it we are using GAC (Game Anti Cheat) If someone reach my account again my team can disqualified

[celest shadow]

You can contact the in-game customer service again and inform them that the linked phone number does not belong to you.

[night cloak]

Is there a way about tencent? I think I can contact them

I'm Turkish btw, Turkish official mods don't helping me

[celest shadow]

Only the in-game customer service can assist players with account-related issues.

[night cloak]

so tencent official workers can't help me right?

this is really big problem for me

[cyan citrus]

Because there is cool-down after you change your region. You cannot change it before the cool-down time is over.

[celest shadow]

We are unable to help players with in-game account issues through the community. Please contact the in-game customer service for further assistance.

[silk flume]

@cyan citrus but stil very emportent

[cyan citrus]

It is simply not possible, @silk flume.

[silk flume]

@cyan citrus your pubg team member

[cyan citrus]

No, @silk flume.

[fringe sand]

Hello

[silk flume]

@cyan citrus how do you now that

[celest shadow]

Hello, how can we help you?

[fringe sand]

how to apply for mod?

[silk flume]

@celest shadow yes

[lilac bluff]

@cyan citrus Can I join as staf

[cyan citrus]

Are you referring to this Discord server, @lilac bluff?

[lilac bluff]

yes

[celest shadow]

We are volunteers moderating the Discord server. We are players just like you. Please understand that once you have changed your country or region, there will be a cooldown before you can switch to another. Your only option is to wait. Thank you for your understanding.

[lilac bluff]

I can look at server and those scammer telegram and Discord server's

[celest shadow]

Please refer to our community #735483472432594994 for further information.

[cyan citrus]

You may refer to Roles section in #735483472432594994.

[night cloak]

I'm done with writing to the customer service sir what do you think are they gonna help me?

I mentoined the problem with all details

[lilac bluff]

So, it means i can't become a Staff

@cyan citrus

[bronze forge]

Help me for unlinking my Facebook Account

[celest shadow]

One social media account which is currently not logged in, and which has been linked for 21 days or longer, can be unlinked if a total of two social media accounts are linked. The unlink request takes effect 7 days later, provided that you have not attempted to log in with the unlinked social media account during this period.

[bronze forge]

@celest shadow my Facebook Account hacked

[celest shadow]

Please contact Facebook's customer support at https://www.facebook.com/help for further assistance.

[bronze forge]

@celest shadow but in game unlink failed

I have linked google account

[warm spoke]

Woi i didnt block u at first

💀

[craggy gyro]

then how show it blocked

[warm spoke]

Idk

[rigid sapphire]

My old account was banned sometime last year even though I didn't hack, and now I hear that device bans are returning. I got a new account and still don't hack. Will I be affected?

[warped parcel]

There is still no 90fps option, phone has SD888 and 120Hz screen. There has been 2-3 major updates after the phone was released and still its not available

[sick shale]

You should be fine if that was in the past. We will not be able to provide more answers on this matter.

[rigid sapphire]

Ok that fine thank you so much. I was a little worried.

[sick shale]

We have no information about this.

[warped parcel]

never will

thank you

[dense dock]

is the poro crate available to everyone or is it certain regions again?

[knotty latch]

I'm not ranked in my country why ??

[sick shale]

You must reach Diamond V.

[knotty latch]

I'M Crown

MY LVL 42

[pastel hill]

Hi sir, is there any information about when will the Unlinked Failed bug will be fixed?

[sick shale]

Can you take a screenshot?

[knotty latch]

IN MEDIA

[sick shale]

Where are you from?

[pastel hill]

Indonesia

[knotty latch]

OK

[celest shadow]

It is available to everyone in the Island Discovery event. The crate is at the end of the stage.

[sick shale]

Did you win matches aftee reaching Diamond V tier?

[knotty latch]

YES ALOOOT

MORE THAN 15

4 IN Platinum and 15 in Diamond and Crown

[cyan citrus]

Please report them through the following link or directly to Telegram.

http://cheat-collect.pubgm.cc.

[knotty latch]

heloooo

[storm flume]

Please do not use languages other than English, @white cypress. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sick shale]

Your account could be under monitoring for security reasons. Should you have any further concerns, please contact the customer service.

[steep crag]

If I upgrade to permanent will I got all of this item?

Or I need to earn them before I can upgrade them to permanent

[drifting summit]

earn temporary first

[celest shadow]

If you purchase this, you will get the permanent items once you have reached its stage.

[celest shadow]

You can reach all the items' stages first, then upgrade your rewards to permanent or upgrade first then reach its stages to collect the temporary and permanent item at the same time.

[steep crag]

There is no M416 in the stage :P

[heavy vortex]

First stage is Jayce and m416.

[steep crag]

So...

If I upgrade rn you saying I got the m416 permanently?

[hearty salmon]

Device Redmi note 9
Connection cellular
I'd 5825832417
I am trying to unlink my Facebook for PUBG account but Everytime I do unlink my Facebook after some days little update of PUBG comes and my Facebook unlink process failed it's happened to me three times tell me how can I unlink my Facebook from pubg

[drifting summit]

yes

[celest shadow]

Yes and the mythic outfit.

[storm flume]

Please contact the customer service for further assistance, @hearty salmon. Refer to subpoint 5.4 in #faq for further information.

[steep crag]

I bought it

Rip 600 UC

[brave ruin]

I’ve been stuck like this for 30 mins

Anyone else ?

[celest shadow]

Please use #pubg-mobile or #chat for conversations, @drifting summit.

[steep crag]

Btw after I upgrade it it say I can claim the item permanently after I reached the stage.

The item turn into permanent.

[celest shadow]

Please try the following and see if it helps with your issue:

▫️ 1. Go to your device Settings.
▫️ 2. Select "General".
▫️ 3. Select "Background App Refresh".
▫️ 4. Select "PUBG MOBILE" from the list.
▫️ 5. Disable the option and enable it again.
▫️ 6. Restart your device.

[celest shadow]

Yes, that is how it will work. You must play Classic matches to progress through the stages. Once you reach the stage of the item you upgraded, you can collect the permanent item.

[steep crag]

When will the UC station thing gonna open?

Is it on the end of the month or at the end of the season?

[celest shadow]

No information regarding this.

[steep crag]

Let just say its random

[knotty latch]

HOW ??

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @knotty latch.

[ornate matrix]

Hello, my name is 〔ḴṤỸ〕OPPS my identifier in the game 5142923757, my account was banned in the game for 10 years (3650) days, until 2031, my account was banned for this period and I did not make a mistake, and I did not use any third-party software, Or any unethical matter within the game, and I was banned by mistake and I hope that my account will work again. When we landed from the parachute, there was a glitch inside the game and we could not go down a few minutes later we landed on the ground and after two minutes my account was banned, knowing that this glitch occurred from the servers inside the game and I am not responsible for this. Please re-account and thank you very much

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ornate matrix.

[dull swift]

Why pubg mobile keep crash on my ipad pro 12.9 2021

[frigid gull]

Hi can someone help me

[bronze forge]

Help me for unlinking my 2nd social account in pubg mobile
Because my Facebook Account was hacked 😭

@celest shadow help me for unlinking my Facebook Account because my Facebook Account was hacked

[sick shale]

Try repairing the game or upgrading your device software. If the issue persists, then please submit a report in #old.

[sick shale]

Contact customer service in-game if your account has been compromised. You may refer to subpoint 5.4 in #faq for information on how to contact them.

Please be advised that we are not affiliated with the customer support team and are unable to assist with account related issues in any way.

[cyan citrus]

Hello! How can we help you?

[bronze forge]

@sick shale yaah but I am indian user.
Customer support not working in india

[sick shale]

We will not be able to assist either.

[frigid gull]

@cyan citrus My account get banned and I need from you to massage my on private please !

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frigid gull.

[steel path]

Hi bro i am from dubai i tried to gift the new koenigsegg to my friend today but there is no gift option in my account. Can i know why

[unkempt rose]

I want game link

[cyan citrus]

The option may not be available for your account. Please contact customer support in-game for further assistance with this.

[cyan citrus]

You can download the game from Play/App store or official website.

https://www.pubgmobile.com/.

[hallow kernel]

hello so just wanted to ask when your teammate hacks and you get 10days ban for teaming up with that player will your acc be banned from crew related activities?

[cyan citrus]

Yes, @hallow kernel. If your account was ever suspended before or you have a history of cheating, you will be restricted from playing All-Talent Championship.

[hallow kernel]

will it be forever?

[cyan citrus]

As of now, yes, @hallow kernel.

[hallow kernel]

i see thanks just wanted to clarify that

[cyan citrus]

You're welcome, @hallow kernel.

[steel path]

@cyan citrus may i know why that option is not my account because when i spinned the car spin it showed the give option and now its not showing

[bronze forge]

I need account unlinking process

[native skiff]

good afternoon, I can't recharge the UC in the game, it asks to change the region, and both regions (from google and pubg account) are the same

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[cyan citrus]

Please elaborate or add more details about your concern.

[steel path]

Ok bro very thanks❤

[cyan citrus]

Please share a screenshot and mention your country.

[cyan citrus]

You're most welcome.

[native skiff]

Country Brasil

[cyan citrus]

Which emulator are you using, @native skiff?

[native skiff]

NOX

[bronze forge]

@cyan citrus my facebook account is hacked and it is not getting unlinked i have another social account

[cyan citrus]

We only recommend you to the play the game on Gameloop. Please try to log into the account with Gameloop or a mobile device and try again.

[native skiff]

I'll try now and come back in case I have problems

[cyan citrus]

You have already been answered for the same issue. Please contact customer support in-game and customer service of the compromised social media account for further assistance. We will not be able to help you with this in any way through the community.

[bronze forge]

customer support is not working in india

Pubg mobile customer support is not working in india

[storm flume]

Please do not use languages other than English, @white cypress. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

We recommend you to play the game version intended for you. PUBG MOBILE is not currently available in your country. Again, not something we can help with. Please avoid repeatedly asking about the same issue.

[storm flume]

Please do not use languages other than English, @bronze forge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[bronze forge]

It is necessary to have a tweeter account for data transfer and to link it, Facebook has to be unlinked.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @bronze forge.

[steel path]

@bronze forge bro please dont repeat asking this else u may get time out

[bronze forge]

yes i know but there is a new bug in it due to which the account is not getting unlinked

[cyan citrus]

We are unable to help you with this, @bronze forge.

[bronze forge]

Ok

Thanks

[native skiff]

Same problem in gameloop

[cyan citrus]

Please try to use a mobile device instead, @native skiff. Alternatively, you can try to buy through the following link.

https://www.pubgmobile.com/pay

[native skiff]

unfortunately on this site, I can't use my Google play balance, but next time I'll do it there. Now I'm going to try to open it by cell phone

[cyan citrus]

What is your country, @native skiff?

[native skiff]

Brasil

[cyan citrus]

And what is your in-game region, @native skiff?

[native skiff]

Brasil

[cyan citrus]

Got it! Thank you, @native skiff. Please try to use a mobile device and see if it will make any difference.

[native skiff]

ok, downloading now

same problem @cyan citrus in mobile too

[cyan citrus]

What is your Google Play country, @native skiff?

[native skiff]

Brasil too

[cyan citrus]

Did you change it recently, @native skiff?

[native skiff]

yes

have problem ?

[cyan citrus]

This could be reason for your issue, @native skiff. Please contact customer support through in-game for further assistance with this.

[native skiff]

But, my new country is the same of Google Play

[cyan citrus]

Please contact customer support in-game for further assistance, @native skiff.

[native skiff]

ok, thx

[obtuse anvil]

I cannot unlink social medias. It says client error... Something like that

[frozen moss]

I want to change my region but I can't receive verification code on my number

[cyan citrus]

Please try to do a Routine Repair of the game and attempt to remove the account again.

[storm flume]

Please contact the customer service for further assistance, @frozen moss. Refer to subpoint 5.4 in #faq for further information.

[frozen moss]

Please help me

How can i contact with the customer service

[cyan citrus]

Through in-game, @frozen moss. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[obtuse anvil]

I actually found this method on yt... Been doing it for around 2 weeks now but it isnt working... Same problem

[cyan citrus]

Where do you reside, @obtuse anvil?

[obtuse anvil]

Mauritius

[frozen moss]

Help me

I can't do this

[obtuse anvil]

My account region is currently germany tho

[cyan citrus]

Please mention your device, @obtuse anvil.

[obtuse anvil]

Huawei p30 lite

[cyan citrus]

You have already been answered. We are unable to help you with this through the community.

[frozen moss]

Can you give me server of pubg mobile Pakistan discord

Bunk please help me change my region

[cyan citrus]

You can find the regional communities through #735483472432594994 sub point 3.1, @frozen moss.

[frozen moss]

How can i get

[cyan citrus]

Please try to clear game cache one time.

[subtle oxide]

support ar ؟

[frozen moss]

Ok

I try this

[subtle oxide]

@cyan citrus

[cyan citrus]

Hello! How can we help you, @subtle oxide?

[obtuse anvil]

Ok ill do it. If i get same problem ill be back. Thanks for coorperating. I appreciate the help

[subtle oxide]

THANKS PRO
@cyan citrus

[frozen moss]

It doesn't worki

Can you give me pubg mobile Pakistan discord link

[cyan citrus]

@frozen moss

[frozen moss]

I can't receive help from it

Change my region

To Pakistan

Now my region is France

[limber magnet]

I can't do the RP landing mission because whenever I try to land on top of somewhere the parachute teleports down

[cyan citrus]

We are unable to help you any further regarding that issue, @frozen moss. Feel free to provide your feedback through #old in compliance with channel's pinned instructions. Now, please move to #chat.

[cyan citrus]

Do you happen to have a video recording of the issue?

Also, mention your device.

[silver blade]

Sir, I already did this but after 1-2 days it says failed to unlink and if I tried to unlink again then this message appears (Client error). Please fix this

[cyan citrus]

Where do you reside, @silver blade?

[silver blade]

@cyan citrus India, I want to transfer my data before 31 Dec

[cyan citrus]

We are unable to help you with this, @silver blade. We provide community support only for the PUBG MOBILE global version and the game is not currently available in your region. You can try to do a Routine Repair of the game and see if it will make any difference.

[silver blade]

Yeah, but I just want to unlink Google play and wants to link twitter.... Please try to understand 😭🙏

[cyan citrus]

You can try to do a Routine Repair of the game and attempt to remove the account again, @silver blade.

[frozen moss]

Can i talk pubg help service

[heavy vortex]

^

[silver blade]

Already tried 2 times...but facing this after 1-2 days later

[cyan citrus]

You may try to contact customer service through in-game or report the issue through #old in compliance with channel's pinned instructions, @silver blade. Unfortunately, we are unable to help you any further in this regard.

[silver blade]

Ok, Thanks for your time!

[cyan citrus]

My pleasure, and thank you for your understanding, @silver blade.

[lost jetty]

@cyan citrus do something for is low end device users

The game is runied after 1.7 update 💔😭

[cyan citrus]

If you are facing any issue, please describe it here and add more details, @lost jetty. If you have any feedback or thoughts related to the game, please feel free to use #old channel.

[cunning nexus]

Yeah so I don't see enemies and teammates

[lost jetty]

The game is lagging to much on low end devices the bullets aren't connecting properly the ping is fluctuating randomly ping never gets stable even tho i have good internet connection

[cyan citrus]

Hello! Do you happen to have a video recording of the issue? Also, please mention your device.

[cunning nexus]

Nope and I'm using huawei p30 lite

[cyan citrus]

Please mention your device.

[lost jetty]

Samsung A20

[cunning nexus]

Should I get a vid?

It's literally as I say it tho

I don't see enemies not teammates

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device one time. If the issue is persistent, report it through #old in compliance with channel's pinned instructions or use #910138261954002956 channel. If you happen to have a video recording of the issue in the future, please do share it here. That would be very helpful.

[cunning nexus]

Alright thanks

[cyan citrus]

You're welcome, @cunning nexus.

[lost jetty]

Samsung A20

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device one time, @lost jetty. Also, make sure that you have enough internal storage left in your device.

[normal pelican]

What should I do if I changed the region by mistake and now there is no button to change the region?

[sick shale]

How can you change your region by mistake?

[normal pelican]

I'm from poland and i was in lithuania and i changed the region and now i don't know how to change it back because there is no button

[sick shale]

You will not be able to change your country due to GDPR regulation in EU law on data protection and privacy.

[normal pelican]

oh…

[normal pelican]

ok, thank you

[stuck marsh]

How much time will it take

[high walrus]

Hello PUBGMOBILE Game Support There is someone who has logged in to my account and has linked Twitter account and I want to unlink it but does not unlink the account. Hope you help me and unlink the account and thank you.

[stuck marsh]

<@&481161015728406538>

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts.

[high walrus]

Ok ty

[cyan citrus]

You're welcome, @high walrus.

[stuck marsh]

u can see my msg

[cyan citrus]

Please refer to that notice, @stuck marsh.

[stuck marsh]

@cyan citrus

[cyan citrus]

No information in this regard, @stuck marsh. You may try to contact customer service in-game for further assistance.

[high walrus]

@cyan citrus

[cyan citrus]

Yes, @high walrus?

[high walrus]

What to choose

[cyan citrus]

Please select the available options according to your issue, @high walrus.

[high walrus]

I didn't understand what to choose. 🙂

[cyan citrus]

You may need to tap on that option to start a conversation, @high walrus.

[high walrus]

I did the same thing as they asked me, but I can't unlink.

[cyan citrus]

Your account should be linked for at least 21 days, @high walrus.

[high walrus]

I want to unlink it fast

[cyan citrus]

You cannot skip that, @high walrus. Also, this is not something we can help with through the community. You may try to contact the customer service again.

[high walrus]

I cant play in my account Because the person who hacked my account is logging in and vandalizing

😢

[cyan citrus]

Please continue with the customer service, @high walrus. We are unable to help players with compromised accounts through this platform.

[high walrus]

Ok

[floral spindle]

Will Season Tokens earned carry over to next season?

[long kettle]

Are you sure? Because they are not limited time, they dont expire

[pseudo tinsel]

Hi, middasbuy is always telling me to try later when i try to buy. How to solve it ?

[cyan citrus]

Could you please share a screenshot, @pseudo tinsel?

[pure raft]

Bought smaller amount of uc with my card and it went through now I wanted to get 100$ own and it’s giving me error to contact bank. And the card info are correct cos it’s my personal card.

[sick shale]

Please contact Midasbuy customer support for further assistance.

[vague kite]

Sir please help me I want to change my region

[pseudo tinsel]

Oh, it's perfect i have the exact same problem. So it's not only on my side.

[vague kite]

Please solve this...

[pseudo tinsel]

Also ibhave another problem with middasbuy but this problem is there since more than 2 year. It's not possible to create an account because the system is always busy (System busy, please try again later. (1099)).
It's not z big issue because we can buy without account.

[cyan citrus]

Please do not share attachments that contain your personal information. For your issue, contact customer service in-game for further assistance.

[dark basin]

Hello

[cyan citrus]

Hello! How can we help you, @dark basin?

[vague kite]

Sorry sir But Please can u tell me How can I change my region to Pakistan?

[dark basin]

My account has been hacked

[vague kite]

I can't receive the code on my number so how can I change my region?

[dark basin]

My account has been hacked

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance, @dark basin.

Could you please share a screenshot in English?

[cyan citrus]

As mentioned earlier, please contact the customer service in-game. We are unable to help you with this through the community.

[cyan citrus]

You may refer to that notice or contact the customer service through in-game for further assistance, @cloud wharf.

[cyan citrus]

Could you describe the details here, @dark basin? I'm afraid I do not understand that language. Also, we will not be able to help you if it is related to your account.

[dark basin]

Hello soldier,

Thank you for sending the requested details. Absher, our team will now start the verification process to resolve this issue after confirming all the data.

Please do not change your name on the social media account associated with the game during the verification process; This may cause the process to fail, and if you change your social media account please let us know.

We appreciate your understanding and patience while the verification process is over!

Do you feel satisfied with your interaction with the support service? Please rate our services.

[cyan citrus]

You may refer to their response and continue with the customer service instead, @dark basin. We are unable to help you with this in any way.

[dense dock]

yo just a quick question yall aware of the sound bug right ?

the one that constantly let u hear people using meds

[dark basin]

I have sent all the details to the support. I need a response faster because the hacker is blocking the account after 29/11

[cyan citrus]

Do you happen to have a video recording of the issue?

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day. Again, not something we can help with.

[dense dock]

not really , I'll take one when i get in game. its not such a big deal but regardless its an issue.

[cyan citrus]

Please do share it here, @dense dock.

[dense flume]

@river furnace

[dark basin]

Please, how can I access the Arab Discord support server?

[cyan citrus]

You can look for regional communities through #735483472432594994 sub point 3.1, @dark basin.

[proud temple]

hi

@PUBGMOBILE i never used cheating programs or hacks but hacker was ban my account i have many skin and achievements in my pubg account please solve my problem unban my account as soon as possible

character id. 5623279247
game name. 尺乃丂丨JoKeR

[polar marsh]

Please refer to the private message from @polar marsh for further information, @proud temple.

[buoyant sparrow]

Can I talk with a admin please ???

[cyan citrus]

Hello! How can we help you, @buoyant sparrow?

[buoyant sparrow]

I have a question please

If I give a bad feedback it's a reason to take a ban for 10 years ???

[unkempt estuary]

I just had 60 merit stolen from me give them back right now

You are not allowed to steal from peoples accounts I should have my merits back now

[cyan citrus]

Your merit will only be deducted for the misconduct in-game, either killing or hurting your own teammates. You may refer to #faq sub point 3.7 for further information, @unkempt estuary.

[drifting grove]

@polar marsh

Hey <@&481161015728406538>

Can someone help me out

[dense dock]

instead of tagging everyone u can just give details about what kinda help u need.

don't be impatient

and just explain what u want.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @drifting grove. Remember to read through #faq before asking questions in the support channels.

[drifting grove]

I got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @drifting grove.

[dense dock]

you probably used a vpn or gfx tool which are against pubgs rules.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @dense dock.

[dense dock]

its just an 1 day ban so hopefully you cant stop using any third party app and play without problems.

[shy tide]

I request to unlink one of my account but after three days when i open pubg in morning it say failed to unlink and when i try to request again it showing this notice... pls help me

[dense dock]

i think they having unlink issues. or u may just have to update / reinstall the app as adviced in order to solve your issue

[opaque perch]

Hi I can't change my region

I contact you yesterday still not fixing my problem

[bronze canopy]

Unable to unlink my facebook profile so that I add twitter in my pubg global . I want to transfer my id into BGMI but after applying to unlink for 4 days it's shows error and wants me to again apply for unlink . Sometimes it's shows only Google Play icon not facebook icon . It's urgent sir . I want to transfer to bgmi asap . Please respond to me ASAP . Pubg I'd 5325309349

Unable to unlink my facebook profile so that I add twitter in my pubg global . I want to transfer my id into BGMI but after applying to unlink for 4 days it's shows error and wants me to again apply for unlink . Sometimes it's shows only Google Play icon not facebook icon . It's urgent sir . I want to transfer to bgmi asap . Please respond to me ASAP . Pubg I'd 5325309349

[bronze canopy]

So when pubg global is banned why it run from the past one year . Is this issue .

[thorny parrot]

I didn't get the free chicken dinner achievement after I won a zero kill match

It was solo ranked

Was this achievement removed?

[deft atlas]

@night cloak will any one help me to create id for game for peace in WeChat

It is banned in my country

[lunar flame]

How can I change my region

change my region

Plz help to change my region to pakistan