questions

[raven field]

What

You will help me or not tell

Don't waste my time

I'm not free like you

[heavy vortex]

@raven field

[raven field]

🤬

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @raven field. Remember to read through #faq before asking questions in the support channels.

[sonic ridge]

@storm flume stimulant pack still not counting

[sick shale]

Have you tried to complete it today?

[tardy crescent]

@raven field Please don't randomly spam emojis here.

Rebel#0434, hopefully saw another thing in the logs.

This channel is only for PUBG MOBILE related queries.

[raven field]

😁😁😁

[tardy crescent]

@sick shale ^^^

[raven field]

Sorry

Bro

I understand I will not use emoji

😕

[humble wren]

Oh boy, not the same problem again........someone got a solution for this? It's bugging me so hard

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @humble wren. You can also submit a report in #old in compliance with the channel's pinned instructions.

[west vapor]

Whats the issue @humble wren

[humble wren]

Everything went glitched.......can't see my teammates, car just go in circles while I can't get into it, no bullets, no bags, no throwables, no helm and vest.......

Like the game is lagging

My ping is stable, it happens to me right after I drop from champion island

[west vapor]

Thats definitely not a ping issue… seems to be low.

[humble wren]

I even tried the in game report feature but it just does nothing

[west vapor]

Did u report the issue in #old so the developers can take a look at it?

[humble wren]

Not.....yet

I'll do it rn

[left prism]

Same issue here

[humble wren]

Just did, wish the devs would fix it as soon as possible

[static crypt]

I play whit my friends and this happend

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @static crypt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[dusty nebula]

hello any here Need a help?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dusty nebula. Remember to read through #faq before asking questions in the support channels.

[twilit inlet]

Hi, team how to report player

[cyan citrus]

Could you please add more details, @twilit inlet?

[twilit inlet]

I report 5803806891 to this player but he didn't ban it. i have proof video.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @twilit inlet. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[tribal shadow]

If i buy the 600 uc pack of the new event after my m416 skin(3day) and jayce outfit ( 3day ) expires...then will I stil receive that m4 skin and jayce outfit permanently?

[glad kayak]

▫️ Numeric User Identification : 5751249804
▫️ Device : OPPO A1K
▫️ Wi-Fi : Wi-Fi/Cellular
▫️ Country : Pakistan

Can't change my region

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @glad kayak.

[tribal shadow]

Can anyone help me ?

[random epoch]

Sa

[sullen lion]

yes you can get it permanent! even atlast! if it expires too! make sure u collect the time limited item. u can get at last day too with 3k uc 3 mythics and 6 legendaries. Just collect and play daily!

[terse fox]

emulator support?

[sullen lion]

gameloop discord..

not here..

[fiery glacier]

how to untie? All data is lost

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[terse fox]

im emulator player recently i transfer my account to bgmi ang using bluestacks suddenly my account is ban for 10 years any way to get back my account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @terse fox.

[lusty shuttle]

Hi, i,ve got out of the ranglist since more sessions. How can i fix this problem?

[storm flume]

Please contact the customer service for further assistance, @fiery glacier. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Please refer to subpoint 3.14 in #faq for further information.

[narrow sparrow]

@celest shadow why Error 403 is not active in this server?

[sullen lion]

bcz u used bluestacks, not official emulator..u got banned. Do a file claim and mail to bgmi support...bcz account transfer to bgmi..seek help frm bgmi officials..

[narrow sparrow]

Hello @lime juniper I want to ask something please Reply Here So I Can Ask You.

[celest shadow]

How can we help you?

[fiery glacier]

Piston can you help?

[narrow sparrow]

@celest shadow I asked u already but it's not In ur Hand u told me. I know mods limitations bro

So that i am asking him(error 403)bcz he helped me last time regarding this.

[celest shadow]

"We" refers to the community team and moderation team. As a reminder, we cannot assist players with in-game account issues because we are not affiliated with the in-game customer service.

[odd rune]

Pls help to transfer my account

@celest shadow pls

[narrow sparrow]

@celest shadow I know but error 403 is only person who can help regarding this so I am asking to error 403

[celest shadow]

It is currently not possible to unlink your e-mail address or phone number.

[storm flume]

Please contact the customer service for further assistance, @odd rune. Refer to subpoint 5.4 in #faq for further information.

[last frigate]

Can we get M4 skin and that mythic outfit on buying it after e days??

For permanent

*3days

[abstract jetty]

Assalam u Alaikum. Guys
I'm from Pakistan... Please help!
My country region is changed. Vpn isn't working. 🥺

Please help...... 😖

[hexed haven]

Hello i need someone to help me

I have problem in my payment for UC

[hexed haven]

Can anyone help me about this

[cyan citrus]

Could you please elaborate and add more details about your issue, @hexed haven?

[cyan citrus]

You will need for the cool-down to be over to change your region again.

Please be advised that VPN usage is not recommended and may put your account at risk of getting suspended.

[hexed haven]

I use the right way to buy UC but i can’t get it

[cyan citrus]

When did you purchase the UC, @hexed haven?

[hexed haven]

Yes

My friend told maybe your account was banned

[abstract jetty]

What can I do again now?

[cyan citrus]

Please understand that it may take some time for the UC to be delivered in some cases. If you do not receive the UC in a reasonable time spa, please contact customer support in-game for further assistance.

[abstract jetty]

Tried a lot but not happening.

[hexed haven]

Ok thnx

[vagrant tulip]

Did you state your issue before mentioning her ?

[cyan citrus]

You're welcome.

You're welcome.

[cyan citrus]

Please refer to my previous response again.

[short vortex]

Did someone check the leaderboard channel?

[dire pebble]

Please fix glitches

[short vortex]

@cyan citrus does the bot down on leaderboard?

[cyan citrus]

Should be a temporary server down-time, @short vortex.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @dire pebble. You can also submit a report in #old in compliance with the channel's pinned instructions.

[short vortex]

Ohh okay

[dire pebble]

Wenn i dident Team up i was death

Watch this video

[dire pebble]

@sick shale @cyan citrus

[astral vortex]

Stimulant pack hex mission is glitched. Tried so many different ways. It doesn't complete. Please fix it. I play in Global version

Everyone facing the same issues. I don't wanna miss my title for 1 mission

@sick shale @cyan citrus

@celest shadow

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @astral vortex. You can also submit a report in #old in compliance with the channel's pinned instructions.

[static crypt]

i think next season im gona leave pubg becuase off bugs glich new mode come and new bugs glich come every time players left and left and pubg one time be dead

[cyan citrus]

Feel free to provide your feedback regarding the game through #old, @static crypt.

[static crypt]

@cyan citrus i cant send in there channel message

@cyan citrus i have a question

i have question

[heavy vortex]

You can just ask the question instead of saying you have a question 🤷‍♀️

[muted drum]

Why does everything I open ADS Sensitivity close again?

[static crypt]

@celest shadow check dm

[cyan citrus]

Please add more details about your issue or share a video recording.

[night cloak]

Do not counting stimulant pack purchases in cycle memory. please help me.

[night cloak]

Character ID - 5366942512
Country- Bangladesh
Device- Redmi 5A
Network- WI-FI

Please fix this glitched mission. Tried so many ways, still doesn't complete. Everyone facing the same issues. I play in Global version.

[radiant pendant]

Please fix my friendlist, I already unlinked my fb in pubgm but fb friends still stuck there and also my control layout is not saved after i changes, it need to relogin to see changed control layout. Fix my account please!

[tribal shadow]

Okk.thanks a lot

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

Have you tried to remove them manually?

[radiant pendant]

@cyan citrus Social friendlist cannot remove manually.I already click on batch manage, its not showed up

[cyan citrus]

Have you tried to reinstall the game, @radiant pendant? Which social media account are you using to log into the game?

[radiant pendant]

Yes, i already reinstall, still not working. I use my email and GameCenter(iOS) to login

[cyan citrus]

Are you also unable to block them, @radiant pendant? You can try to start a chat with everyone and block them. This will remove them from your friend list and you can unblock them later.

[radiant pendant]

Ok, then how about my control layout?I need to relogin everytime i change my layout

[cyan citrus]

Please mention your device, @radiant pendant.

[radiant pendant]

iPhone 11

[cyan citrus]

Are you using a shared code from someone for control layout, @radiant pendant?

[radiant pendant]

Nope, I use my own

[marble yacht]

@cyan citrus can u help me?

[cyan citrus]

You may try to do a Routine Repair of the game and Offload PUBG MOBILE one time, @radiant pendant. Let me know if you will need help regarding that.

[cyan citrus]

Hello! How can I help you?

[radiant pendant]

@cyan citrus how to do that?

[cyan citrus]

Are you asking about Routine Repair or Offload, @radiant pendant?

[radiant pendant]

@cyan citrus both

[marble yacht]

I didnt post any video in my yt channel and they report it

And now its locked why?

[cyan citrus]

When you logout of your account, you will find an option of ''Repair'' on bottom right, tap on that and select ''Routine Repair''. You can Offload the game through your device settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Offload App.

[cyan citrus]

Did you get a copyright strike on your channel?

[marble yacht]

I just posted 1 video because they want when site for reported players give me error

Yes i think for video that is for helping only with them website

[radiant pendant]

@cyan citrus Ok, i will try later

[cyan citrus]

Please state your issue in #copyright channel along with your channel link and wait patiently for a response.

[marble yacht]

Kk

[muted silo]

Any Admin?

[cyan citrus]

Hello! How can we help you, @muted silo?

[muted drum]

..

[muted silo]

@cyan citrus i want to arrange a tournament
And for that tournament i need room card!
How to get room card?

[cyan citrus]

Please refer to the following message for further information, @muted silo.

#questions message

[muted silo]

@cyan citrus how to Authorize an organization?

Under pubg!

[cyan citrus]

Could you elaborate, @muted silo?

[muted silo]

@cyan citrus i have a server
Where i organize different tournament and scrims

But its not authorized
I want to Authorize my server so that i can help the underdog teams to play in the best lobby under best management!

[cyan citrus]

Are you referring to Discord server, @muted silo?

[muted silo]

Yes

[sand path]

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml

[cyan citrus]

I don't think that is possible, @muted silo. You can request for third-party authorized tournaments through the link I have provided above.

[muted silo]

This link doesn't work!
@sand path !

[muted silo]

Oke thank u bro♥️

♥️🇧🇩

[cyan citrus]

You're welcome.

[winged spire]

Hello bro can u help me regarding data transfer issue

[mortal shoal]

Hello,
Recently I tried to log in to my PUBG mobile account but it was showing me a 10-year ban but I did not use any hack or violate any rule so it is requested that please look forward to this matter and help me
I will be very thankful to you.
Id 5755320541

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mortal shoal.

[fathom void]

How to complete this mission..??? @cyan citrus @celest shadow

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fathom void. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

Apologies for the delay. Could you please mention your device?

[uncut karma]

Some one here to talk to ?

[cyan citrus]

Hello! How can we help you, @uncut karma?

[uncut karma]

I try to log in my acc just a minute ago .. but the told me that i am banned for 10 years ... How is that

[polar marsh]

Please refer to the private message from @polar marsh for further information, @uncut karma.

[fathom void]

@cyan citrus ........?

[cyan citrus]

Did you finish the requirements mentioned, @fathom void?

[fathom void]

Yes many times......

[cyan citrus]

This seems like a bug, @fathom void. Feel free to report it through #old in compliance with channel's pinned instructions or use #910138261954002956.

[vagrant tulip]

Its not something related to PUBG MOBILE so i can't help you

[cyan beacon]

How do I unlink my Gmail from my account?

[cyan citrus]

Are you referring to third linked email, @cyan beacon?

[cyan beacon]

U mean?

[cyan citrus]

Please take a screenshot of the platform you want to remove, @cyan beacon.

[cyan beacon]

Ok

@cyan citrus

[cyan citrus]

It is not possible to remove third linked email and phone numbers at the moment, @cyan beacon.

[cyan beacon]

Ohh

It cause some one have access to this Gmail and login without permission

My friends and UC being used without my notice

He even changed my server

@cyan citrus

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @cyan beacon.

[cyan beacon]

Ok

@cyan citrus how to i get it I got UC from a third party

[cyan citrus]

We are unable to help you any further in this regard through the community. Please proceed with the customer service and provide the required information.

[cyan beacon]

Ok

[stoic schooner]

@cyan citrus
When will the beard of the default character come in the Royal Pass reward?

[cyan citrus]

No information in this regard, @stoic schooner. Please keep an eye on #news for future announcements.

[twin jolt]

@cyan citrusif u dont mind, i am not professional at this but, i did report these people for using carfly etc.. and pubg responded that they're not.. can u explain what kind of security is this?

[cyan citrus]

Do you happen to have a video recording of the cheaters, @twin jolt?

[twin jolt]

i got a potato pc, i couldnt record but i could've reported instead

also i am 100000% they're hacking as well

[cyan citrus]

Unfortunately, we don't have much public information regarding this, @twin jolt. As far as I can tell, they may not have been found to be cheating in that instance, but they will be monitored in the future. Rest assured, they will eventually be suspended upon the verification of cheating behavior.

If you happen to have a video recording of the cheaters, you can also submit a report through the following link as well.
https://bit.ly/3uDSJZv

[twin jolt]

i'll take it as "go play with cheat its oke" lmao,

alright thanks for ur time.

[cyan citrus]

Not at all. You may refer to #news for weekly reports of suspended cheaters.

My pleasure, and thank you for your understanding, @twin jolt.

[muted drum]

Poco x3 Pro

[thick girder]

My phone only lasts two hours playing pubg is there anyway I can make it last more hours I have a iPhone se 2020

[cyan citrus]

You may try to Turn off Background App Refresh, Location Services, enable Low Power Mode and Lower your brightness, @thick girder.

[muted drum]

@cyan citrus

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device, @muted drum.

[narrow sparrow]

@vagrant tulip yesulti times I start my issues

[ember hollow]

when will metro royale come

[cyan citrus]

Please refer to #news for more information, @ember hollow.

[ember arch]

Does anyone know how to have apples in lobby? I have pan and gun but i want apples to be there!

[cyan citrus]

I don't think that is possible, @ember arch.

[ember arch]

Then how do some ppl have it still? Also earlier ppl used to have

[cyan citrus]

Could you share a screenshot or video recording, @ember arch?

[vagrant tulip]

What is your issue?

[narrow sparrow]

Indian user facing data transfer issue and bgmi says contact global version support
And Global Support Says We Can't Assist Regarding Data Transfer Issue.@vagrant tulip

[ember arch]

Once we enter a match they give us 10 apples. You know?

[frail siren]

We are only allowed to provide support for PUBG Mobile.

[scenic hawk]

I have won a Airpods through AMG mirror world contest and I received an email stating send your address. I replied them with my address but didn’t received any reply about the delivery can anyone help me about it

[frail siren]

Yes, please state your issue

[frail siren]

You should use #copyright for such.

[scenic hawk]

Ok thx

[ember arch]

How do i bring back apples to show ?

[narrow sparrow]

@frail siren they say the issue occur in global account.

[frail siren]

You can report your issue in #old.

[narrow sparrow]

I did it

[modest aspen]

Hi my device is really lagging a lot

my device is iphone 7 but idk why it started lagging for some days

it also crashes nowadays

[night cloak]

hello, there was a discord connection in the game and I logged in, then when I delete the game and reinstall it, there is no such link, please help, there is no other link in the account

[sick shale]

Download the game from the official website.

[jade vine]

Rebel

I have a big problem

Can you help me ?

I will tell you exactly what I did

Maybe it’s something that you can help me about that

[night cloak]

I already downloaded it from play store.

?!?!

[silent depot]

Dear PUBG Team,

Recently I have received a massage "Your account will be banned for violating regulations unlocks on: 2031/03/16 12:10:01 Customer support E-mail - [e-mail]"
And then it's showing account is disabled. But I had not done any violence against pubg guideline and i didn't even be online at that time, please return my pubg account.

ID : 5233805201
Nickname : ＧＡＲＡ爱
i wasn’t even play with my acc

[sick shale]

This login method is only available on the website APK.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @silent depot.

[night cloak]

which one should i download?

top or bottom

[sick shale]

I don't think there is any major difference, both should be fine.

[night cloak]

ok thank you so much i appreciate your support 🙏🤜🤛

[jade vine]

@sick shale

[sick shale]

Please state your question

[jade vine]

Can you help me , I change my account with other guy and everything it was good but after 7-8 mounts someone was logging into the account he steall my lv 10 clan and I didn’t wanted to steall the account and i use hack to ban it because he was trying to steall it , I just want to know if there it’s something that we can do 😦

[storm flume]

Please contact the customer service for further assistance, @jade vine. Refer to subpoint 5.4 in #faq for further information.

[vague seal]

Same happen to me

[celest shadow]

Please be advised that buying, selling and trading of game accounts are against PUBG MOBILE's terms of service.

[night cloak]

Why are u messing with layouts now?? This update has only ruined the game.

[storm flume]

Please avoid going off-topic, @jade vine and @vague seal. You may have unrelated conversations in #chat.

[celest shadow]

What is the issue?

[vagrant tulip]

If you are referring to the accounts which was registered in the Europe region and protected by the GDPR LAW then not Error not Tencent not BGMI have anything to say or do about it. It's a law by the Europe union which prevents any company in the world not only Tencent to move a byte of data without the government consent.

[plucky crag]

hello guys i have photo and video for some one hacking in pubg i wanna ban him how i do that

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @plucky crag. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

10 mb internet / 2 ping / 5 jitter .. still request time out why?

[robust current]

bunk

do you know me?

@cyan citrus

[cyan citrus]

This happens when you have an unstable internet connection. It doesn't matter how fast it is, @night cloak. Please mention your device.

[frail siren]

Please use #chat for conversations, this channel is for support regarding PUBG Mobile, @robust current.

[night cloak]

12 pro max

[cyan citrus]

Try to do a Routine Repair of the game, Offload PUBG MOBILE and reset your device network settings, @night cloak.

[night cloak]

ok thankyou

[cyan citrus]

You're welcome, @night cloak.

[robust current]

kk

@cyan citrus i have a report

[cyan citrus]

Please add more details about your concern, @robust current.

[robust current]

my account got banned
Reason : Im a kurd

[polar marsh]

Please refer to the private message from @polar marsh for further information, @robust current.

[night cloak]

I can't understand why you didn't leave the subway mode in the game on November 22 and then didn't make the improvements on December 6 @polar marsh

[cyan citrus]

Please refer to #news for further information, @night cloak.

[nocturne knot]

@cyan citrus

[sullen maple]

@cyan citrus hello i wrote 3 times about my problem and i didn’t get any response or advice about what to do till now

[nocturne knot]

i got b*nned

[cyan citrus]

Could you please more details?

[nocturne knot]

I don’t used any hacks or cheating via the game or outside the game

the reason is because : im a kurd ?

@

Speechless

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nocturne knot.

[sullen maple]

I am unranked in region and i supposed to be nothing is counted

[cyan citrus]

For how long have you been facing this issue, @sullen maple?

[sullen maple]

When the session start i was pushing rank and i waited till Monday to earn my titles and i went there and nothing is counted

[cyan citrus]

What is your in-game level, @sullen maple? Have you changed your region or flag recently?

[iron ridge]

If anyone need a team dm me
1- you should know scrims and tournaments
2-you must having an id

[sullen maple]

My level is 74 and no i change it last session

[cyan citrus]

Please use #activities channel to perform in-game activities with other players, @iron ridge. This channel is meant for support related to PUBG MOBILE.

[cyan citrus]

Is that same for global ranking? Are you ranked there or not?

[sullen maple]

No i just checked my previous flag the same nothing counted

[cyan citrus]

Could you please share a screenshot of your global ranking, @sullen maple?

[sullen maple]

Those from monday

[cyan citrus]

It is possible that you are currently under security observation period, @sullen maple. Once that is over, you will be ranked again. For further assistance, please contact customer support through in-game.

[sullen maple]

One more thing my account was bann*d becuz of the smoke glitch could be from that ?

[cyan citrus]

I cannot say anything about that, @sullen maple. You can try to contact the customer service and mention all the details there.

[sullen maple]

Ok thanx

[cyan citrus]

You're welcome, @sullen maple.

[frail siren]

banned

[shell inlet]

Hi again. My google account was blocked and recenty i received letter where were mentioned that my account was deleted. I want to believe that i can return my pubgm account. I haven't got any social media account linked to my pubgm

[west vapor]

You will need to have access to at least one social media account, and should be able to access the game, @shell inlet . This is not something we can help with, unfortunately.

[cursive oxide]

does pubgm counts the survival rating from time, or placement (alive)?

[winged spire]

In addition to that my account was global account not European...

[rose garden]

My account was hacked and i got my account back but the hacker linked his email address with the account

How can i unlink it

[feral forge]

Please contact the in-game customer service for further assistance in this regard, you may refer to subpoint 5.4 in #faq for instructions to contact them.

[carmine ether]

i need 2 points to be ace. top 400. will i get conqueror if im mid game and win?
15 mins left
but the game might take a little longer

i literally got 2 point

there were 20 seconds left

omg

4200 ace top 427

[vagrant tulip]

I understand it is global but its region is europe so no for pubgm to transfer your data

[winged spire]

no my region is India and server Asia wait I show you my settings

[vagrant tulip]

Then i Don't a see an issue from pubg mobile side contact bgmi

• its not an event from pubg mobile its from BGMI so no one will help you from pubg mobile side

[warm yarrow]

Hello pubg community can any one help me ?

My account banned for 7 day from 12/11/2021 to 19/11/2021 but after update the ban end day change to 23/11/2021 , and when i try to login after ban end i got another message for a ban ends in 29/11/2021

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warm yarrow.

[winged spire]

Sir plz we do may mails to BGMI but they says contact PUBGM support they will help you..and now you said u can't help..its very sad for me and many more like me who facing this issue having not get help from both sides..not BGMI support neither PUBGM support..

[vagrant tulip]

It's supposed to be their support which help you not pubg mobile so better contact them again

[winged spire]

thank u sir..i

[vagrant tulip]

You're welcome

[robust mortar]

a few weeks ago my gf’s ms had went up to 250-270 and we thought it was her internet. So we played with it. But now we found out her internet is fine and her brother who uses the same wifi gets 150 ms, which is normal ms for them cause they’re in New Zealand. So our problem is , why does she get 250 ms while her brother gets 150 ms? She tried reinstalling and repairing and everything else we could think of. Can u check somehow to see what’s happening and why she gets 250 ms while her brother gets 150

-5288577290
-iPad Air 4 and iPhone 13 pro max(her brother is on android)
-wifi and cellular (we tried both)

—-New Zealand

[compact prawn]

Enemies are not visible where we transform into characters. Only their names are visible.

[feral forge]

Feel free to submit a report regarding the issue in #old in compliance with the channel’s pinned instructions. Please also do include a screen recording if you have any.

[thick girder]

Ok thank you

[viral wedge]

Is anyone having this issue? I've tried redownloading the game, etc

[west vapor]

Hi @robust mortar

On IOS, try to disable background syncing and auto updates.
When you connected your device to Wi-Fi, often auto updates and syncing turns on. You need to disable this manually. Auto-updates are the main reason for high ping if you have good internet connection.

[robust mortar]

She has tried that and it didn’t work. She just tried logging in on her brothers android device and it was still 260 then her brother logged in and he was 150 ms on the same android device .

We think it has to do with her account now because they should have the same ms from the same device and wifi

[west vapor]

Can you send me a screenshot of the Account Settings of her Account and her brothers account?

[west vapor]

Have you tried to uninstall the app, clear caches and temporary files, restart your device and then reinstall the game?

[robust mortar]

Yes this is hers

And this is his

[viral wedge]

Hmm have not cleared the cache and temp files, I thought that happens when I uninstalled the game. I'll give it a shot. How do I do that?

[west vapor]

It is for every device different. A quick google search should provide you with a tutorial.

[west vapor]

At the beginning i thought it might be a device issue . But you said she logged into her brothers device and the issue still resumes.
The best option here is to provide your feedback with both screenshots in #old so the developers can take a look at it.
I’m sorry i couldnt troubleshoot your issue.

[robust mortar]

Okay.. I posted in feedback already earlier so I tried to edit it but it won’t let me add the photos

Or post them cause I already wrote a post about an hr ago

Is what I wrote gonna be good enough for now? When should we expect help from them?

[west vapor]

That would be enough for the beginning.
A delayed response can be expected due to enormous number of requests every day, @robust mortar . Please wait patiently.

[robust mortar]

Okay, well thanks for your help so far. I hope they can fix this soon

[west vapor]

Fingers crossed 🤞
Let me know if there is anything else i can do for u

[narrow sparrow]

@vagrant tulip account is not in Europe Region Everything Is Ok

[night cloak]

How do I get a refund?

[west vapor]

Can you elaborate?

[night cloak]

I spent 230us on uc trying to do the car spin but I changed my mind I don’t want it no more so I want my money back

[west vapor]

Unfortunately thats not possible.

[idle heath]

Hi I want some help, I just bought the character sara from my character cards, I dont mean to buy it. I want anna not sara. Can I undo my purchase

[west vapor]

Unfortunately all purchases are final.

[idle heath]

Yes, but its from my character cards

Not uc

[west vapor]

You used your character cards to purchase a character.

[idle heath]

Cant I turn back to another character 🙁

[west vapor]

Unfortunately not.

[queen maple]

this mission don't want to complete!! only me or what ? any idea ?!!

how to complete.. i buy the thing and take damage/fight/..'use it' and nothing hppn.. ?

[west vapor]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @queen maple . You can also submit a report in #old in compliance with the channel's pinned instructions.

[dusty nebula]

hello!! I had dismantle this item!! If i buy this pack will i get permanent or not? please anyone Tell me

[west vapor]

I know for sure that if the item expired you will still get it. Not sure about the dismantling.

[serene rose]

Season shop is permanent?

[west vapor]

Yes

[serene rose]

Thank you.

[heavy vortex]

You will get it, it's written below the uc price in your screenshot.

[golden vigil]

Hey!

How to unlink the third linked email?

I can't find a way

[heavy vortex]

You can't manually unlink the email as for now, only way is to contact in game Customer Service.

[golden vigil]

Searched on YouTube but they were telling go in customer service and unlink by choosing account hacked

Is that the way?

[heavy vortex]

Yes, CS is the way.

[narrow sparrow]

@heavy vortex i want to talk with error 403

[golden vigil]

Okay Thanks 💙

[golden vigil]

Anyone to help again?

Can someone provide me video ir pictures on how to get third email unlinked by the help of customer service

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

My account is problem please help me

My I'd iss country region option not showing please help me my I'd number 5680170663

My crew is problem please help me pubg company

[cursive oxide]

does pubgm count the survival rating from time or placement (alive)?

[quaint moss]

How choose upgrade work

If I want vi in exchange of jayce it's possble to change reward and price remain same

[fair trail]

After you buy the normal with 300 uc
The price for supreme reduced from 3000 to 2700

[quaint moss]

Ya i read that
I'm askin if I want vi in exchange of jayce in 300 uc pack is it possible

[heavy vortex]

No

[unreal hull]

Hello, does pubg new state have a discord channel ??

[icy pivot]

New state is a whole different game dude

[unreal hull]

It's obvious I know. And I am not asking anything specific related to New State. Just asking weather if they had a discord channel or not.

[sick shale]

Please ask in #chat instead.

[serene meteor]

@sick shale I have complain against officials who managed tournament section.. what’s the next procedure!?

[sick shale]

What tournament?

[serene meteor]

PMPL

What if officials cheat on players? How can we defend that?!

[sick shale]

You can send your complaints at [e-mail].

[serene meteor]

No response from there..!

& its emergency

We did meeting with them several times bt after they took some time & now no more reply

[onyx cairn]

Hi, how may I be of assistance,@serene meteor?

[serene meteor]

Can you plz check my previous messages?!

[onyx cairn]

Which tournament are you referring to?

[serene meteor]

Had problems between pmpl & mena

I can’t reveal the name now

Bt i need to know how to protest

[onyx cairn]

If you're a player from PMPL MENA & SA, please use your dedicated PMPL Discord server for support.

[serene meteor]

Bro officials r not doing there job properly they r going for the money not for the better esports scenario..
If its continued then PUBG Esports is in danger

Nothing to say

Is there any way to contact Tencent or Crafton?!

[cerulean cove]

I have try to complete this mission at last 30 times but it not complete yet. I buy this pack and you use it properly. now what should i do/

there is no option to report as a problem

I need help

[serene meteor]

@cerulean cove submit it in #old channel

<@&481161015728406538> must i stop here or i can get solution!!?

[pallid briar]

If you're a player from PMPL MENA & SA, please use your dedicated PMPL Discord server for support.
This channel is meant for community support for the game itself, @serene meteor. You may refer yo this response above. Also, the moderator role should only be mentioned for server related emergencies.

[night cloak]

why my data isn't migrating to BGMI?

[pallid briar]

We only provide community support for the global English version of PUBG MOBILE, @night cloak. You may ask in their relevant Discord server instead.

[brisk anchor]

What is that

Wtf is that for the second time????

[night cloak]

bgmi is saying yo contact global team

[brisk anchor]

Can someone answer my goddamn question

[night cloak]

I accidentally changed the server from europe to middle east
please help me change the server back to europe my username is Scopisanu’RPK

[vestal edge]

Hi pubg mobile
My id: 5201871831
And my name is ۞ TheīDevil ۞
I received a ban on 21/11/21 at 05:55 I received a ban for the user and the reason for this is not understood. I believe that a lot of people approach you on this issue, I look forward to the treatment on the subject, I do not address you as an actor but as your client who spent a lot of money on the user from season 3.
1: I'm your customer from season 3 as I mentioned above.
2: I am known in the Israeli community and also in the other communities scattered around the world that play pubg
3: I'm Level 69.
4: I play for fun and set myself goals and challenges in the game and meet them.
5: I'm a streamer at Tiktok after close to 20k followers.
There's no reason to give me a ban because I play by the rules,
I support your rules and report a lot on suspicious players in the game to help you are the ones who are playing illegally.

Of course I get a lot of feedback from you thanks to my reports that you have disabled accounts of players who used cheating.I therefore ask you in every language of request to examine the subject with regard to me in depth.
Give me reasons and proof from your side why I deserve this ban It is important for me to note that this season I played a lot of solo for Concor I invested a lot of time thinking effort. I'm used to doing Ace every season I'm a very trained player in this game and spend most of my hours in the game. So do not understand why I got a ban ?! I know you are approached by thousands of users on the subject but I am confident and sure that I have not violated any of your rules and on the contrary I most encourage the rules and policies of the game. 1: I do not do team ups within the game. : 2 I do not use bugs in the game to kill players. 3: I have no internet problems.
4: And of course I'm not playing with cheating. I do not deserve the mourning done to me on your part. I'm a well known actor who has been shamed in the pubg community.
Thank you very much

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vestal edge.

[slender roost]

When are they gonna fix the parachute 🪂 problem it is frustrating

[night cloak]

sir i am unable to transfer my data. as my region is India and Server aisa account created in 2018 still it showing your account is currently ineligible for data transfer services

[hybrid grotto]

How many co-leaders can a clan have

[twilit zephyr]

Event tier protection works in Ace league ?

The mirror world one

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @slender roost. You can also submit a report in #old in compliance with the channel's pinned instructions.

[wispy crow]

If we Feed Poro 200 percent Will we get 2 rewards or Just 1 reward

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[heavy vortex]

At every 100% you get a different rewards.

[celest shadow]

You can have up to 3 co-leaders.

[celest shadow]

Yes, only for the Mirror World Aid Protection event.

[storm flume]

Please contact the customer service for further assistance, @brisk anchor. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Once the cooldown expires, you will be able to change your server again.

[night cloak]

I made a mistake and i want to change server because i play on europe with my friends

[celest shadow]

Your only option is to wait for the cooldown. You can ask your friend who has Europe as their selected server to invite you instead.

[night cloak]

Is only options?

[stable notch]

Hello together me and my comrades have problems. We get the message "data has been changed and you have been disconnected" but we can still log in. We don't hack or something idk what is happening.

[storm flume]

Please contact the customer service for further assistance, @stable notch. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please do not use languages other than English, @royal yarrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[royal yarrow]

I changed my server by mistake

[feral forge]

You will have to wait for the cooldown before you can change your server again, @royal yarrow.

[fresh monolith]

I am facing problem transferring my pubg id to battlegrounds india

Showing an error

[ornate glacier]

I need your help

[minor epoch]

My pubg mobile account has been stolen. I can access my account, but there is an obstacle in front of me. The linked email is not mine. Help me! Please.

5128037689 my ıd.

My pubg mobile payment history shows up as "chips" on platforms such as midasbuy, google play. I have payments 6 months in advance. I can cite these as proof. I want to remove the linked "email" address. Help me! Please.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @fresh monolith.

[celest shadow]

How can we help you?

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for instructions.

[minor epoch]

Please send link

[celest shadow]

Please refer to subpoint 5.4 in #faq for further instructions.

[fresh monolith]

@celest shadow can you provide me customer support email of pubg global

[celest shadow]

[e-mail]

[short igloo]

Why's everyone's tier hidden when i spectate

[pallid briar]

Players can select from the settings if they want others to be able to see their tiers. Looks like everyone has turned it off so you were not able to see.

[frozen oar]

Yo whenever I try to buy uc this pops up

Can someone help please?

[marble yacht]

My stimulant pack mission is not completing i am trying from 2 days.

[celest shadow]

Please read and follow the instructions given in the notice. Alternatively, you can purchase UC at https://pubgmobile.com/pay.

[cursive oxide]

does pubgm count the survival rating from time or alive/placement?

[frozen oar]

May I ask where the notice is ?

[cursive oxide]

the image you sent

[frozen oar]

Ye but my Google play updated

And midas can't do a rp subscription

[celest shadow]

Yes, you may refer to subpoint 3.3 in #faq for further information.

[cursive oxide]

oh- It exists there, okay thanks

[celest shadow]

In the screenshot you sent. You can try checking if your Google Play Store is up-to-date by going to its Settings:

▫️ 1. Select "About".
▫️ 2. Play Store version.

I recommend updating your Google Play Games application as well.

[night cloak]

Hey? @celest shadow

any idea how can i remove 3rd link from my id? its really important for me

if change my country flag when will i get the title?

@celest shadow

[night cloak]

@celest shadow @lime juniper Anyone?

[celest shadow]

You cannot unlink your e-mail address or phone number at the moment.

[night cloak]

any way? please ?

@celest shadow ^when will i get the flag

i can give proof of my id that it belongs to me

[celest shadow]

If you are not from the region, then no. Results are calculated every Monday at 00:00 (UTC+0). The top 100 players of each region will earn titles that last for a week, starting at 01:00 (UTC+0).

[celest shadow]

This is not a feature yet.

[mint vault]

can the password to the linked email be changed?

[pure hill]

@celest shadow hello, I'm from India, i lost my account after unlinking social media accounts... It is opening like new account... Kindly guide me

[celest shadow]

Yes, it can. The steps to change the password are as follows:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

[mint vault]

thank you!

[celest shadow]

Once you unlinked a social media account, it is no longer tied to your PUBG MOBILE account. If you use it to login, it will create a new account.

[west cave]

I am facing problem

[pure hill]

@celest shadow but it's unlinked without my notice

[polar marsh]

Please refer to the private message from @polar marsh for further information, @west cave.

[celest shadow]

Your linked social media accounts cannot be unlinked unless you (or someone else who has access to your PUBG MOBILE account) initiated it.

[pure hill]

@celest shadow still my social media accounts showing old login information correctly...but while opening game it's like new account....

I have all the uc purchased proofs and everything... Please guide me@celest shadow

[celest shadow]

For account-related issues, please contact the in-game customer service for further assistance. You may refer to subpoint 5.4 in #faq for further instructions.

[pure hill]

@celest shadow already I contacted in-game support and also through email but I'm getting this this automatic reply only.. please read....
Dear Fans,

To comply with the interim order of the Ministry of Electronics and Information Technology dated September 2, 2020, Tencent Games will terminate all service and access for users in India to PUBG MOBILE Nordic Map: Livik and PUBG MOBILE Lite (together, “PUBG Mobile”) on October 30, 2020. The rights to publish PUBG MOBILE in India will be returned to the owner of the PUBG intellectual property.

Protecting user data has always been a top priority and we have always complied with applicable data protection laws and regulations in India. All users’ gameplay information is processed in a transparent manner as disclosed in our privacy policy.

We deeply regret this outcome, and sincerely thank you for your support and love for PUBG MOBILE in India.

[celest shadow]

I am afraid there is nothing we can do to help as PUBG MOBILE is not available in your region.

[pure hill]

@celest shadow yes but we are transferring data from pubg servers to battlegrounds mobile india (Krafton)
I need transfer my account... The last date for data transfer is December 31st 2021

[wispy crow]

Is Engin Altan (Ertugral) Event Is Specific Regions Event Or It is Global Event

[heavy spindle]

Pls check dm @celest shadow

[long bane]

is there a problem in using the stimulant pack ?
i've tried like 5 games and this has still not been locked ..
i purchased the stimulant pack ... got shot ... even went out of the zone ... to get my health 100% again using stimulant pack ..
but after the game ended ... the stimulant pack progress hasn't still been unlocked in my game ...
i need your help please ...

[cyan citrus]

The issue has already been forwarded, @long bane. Please feel free to report it through #old in compliance with channel's pinned instructions.

[near karma]

Please unlock 90fps

[cyan citrus]

Could you please elaborate, @near karma?

[near karma]

my smartphone supports 120Hz but even 90Hz is not available in the game

[cyan citrus]

It is possible that the game has not yet been optimized to provide 90 FPS support for your device, @near karma. Please feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[near karma]

can you somehow optimize it as soon as possible? After all, the game has been around for years and there is still no optimization for my smartphone. I would be glad if you could bring this to the main developers.

👍

[dense dock]

for the new discovery event do i have to get the time limited items first before i can upgrade them to permanent?

and what happen if i buy the pack before i get the items.

or if the items expire before i get the pack

[cyan citrus]

You can provide your feedback through #old. That will forward your message to the developers. This channel is meant for community support.

[celest shadow]

You can do that or you can upgrade the time-limited items to permanent first, then collect them when you reach the time-limited reward.

[celest shadow]

If the time-limited item expires, you can still purchase the permanent item.

[urban bluff]

Hi, I keep getting my Uc deducted. Can I know how many uc i owe pubg??!

[dense dock]

i see thanks for the help!

[celest shadow]

It depends on how much UC you refunded or purchased illegally. You will need to figure this out yourself.

[urban bluff]

Bro it’s been one hell of a figurehead- it’s been 2 seasons now and it’s still keep getting negative.

[midnight tendon]

When will the stimulating pack memory glitch be fixed ?
Its been a week
What you guys are doing?

[cyan citrus]

The issue has been forwarded and will be corrected soon, @midnight tendon. Please feel free to report it through #old in compliance with channel's pinned instructions.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bitter raven.

[pure bear]

Yo

[cyan citrus]

Hello! How can we help you, @pure bear?

[pure bear]

Help me for Changed server by mistake

Hello

[slim oyster]

please remove it it looks like mecca mukarrama @limber magnet @dry mantle @compact tinsel@Bunk

[twilit rune]

grow up
kindly delete his message @Moderator

so I have a question
IF I buy 600 Uc advance pack
after that would the Supreme pack be under 2400 or that remains the same (which is 3000 originally)? Or is it just one time upgrade thing?

[cyan citrus]

If you have recently changed your server, you will need for the cool-down to be over. You cannot change your server before that.

[uncut lily]

Hi! Is it possible that an account gets deleted after being inactive for a long time?

[cyan citrus]

No. That is not possible, @uncut lily.

[twilit rune]

any idea? @cyan citrus

[uncut lily]

Alright. Thank you very much

[cyan citrus]

You're most welcome, @uncut lily.

[slim oyster]

Plzz reed my mes

[cyan citrus]

This is not a feedback channel, @slim oyster. Please use #old for such.

[dense dock]

@indigo reef answer him if u can

maybe already bought the 600 uc one so he probably can answer you.

[analog oak]

hello, why my messages is removed?????????

[twilit rune]

oh perfect

thanks mate

[dense dock]

no worries im sure he will answer once he online ✌️🏽 or some mod will help u sooner or later

[uncut lily]

I have one more question. For example if an account is created with wechat, then linked with twitter, can the person logging in from twitter unlink wechat from the account?

[cyan citrus]

Yes, @uncut lily. However, the process of removing the account will take 7 days and without logging into the account with WeChat during the process.

[uncut lily]

Oh okay. Thanks

[cyan citrus]

My pleasure, @uncut lily!

[long bane]

how to increase server progress in the Special Guests event please ?
my server progress has been stuck on 53% since yesterday although i've done all missions for today ..
thanks to reply please

[dense dock]

that progress is slow , coz its the whole server progress,its not something individual , it will move when more people in your server complete their missions.

[amber quail]

why is my graphics of the mirror world so bugged?

every exterior and interior of the house is like this

pls help me..

[dense dock]

looks like they havent load in

[amber quail]

nah

the whole game is like that

;/

[dense dock]

what device u use

[amber quail]

ipad 6th gen

@cyan citrus @thin halo @celest shadow @mortal apex hellppp meee

[cyan citrus]

Please try to do a Routine Repair of the game, Offload PUBG MOBILE and restart your device one time, @amber quail.

[amber quail]

i did a routine repair, uninstalled and installed back..... and already reastarted like 3 times....

[dense dock]

does it only happen in mirror mode?

[amber quail]

yess

other maps are fine

[dense dock]

think the mode is just too much for your device to handle

have u tried changing the graphics ?

[amber quail]

its an ipad 6th genn

[amber quail]

yess

[dense dock]

u on smooth extreme rn ? try a different combination

[amber quail]

many timess

[dense dock]

hmmm

[amber quail]

i play on balanced "high"

[dense dock]

u have your anti alising on?

[amber quail]

whats that

[dense dock]

on graphics there is this setting called anti alising or something

maybe disabling that can help

[dusk echo]

hello my account was banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusk echo.

[amber quail]

ok imma try that

[dense dock]

lmk how it goes

[amber quail]

and ping u when its done

[grizzled star]

I have in my account the new car and the car card and I want to send it to my friend, but I do not have a button to give or gift the car and it is hidden from me

@cyan citrus I have in my account the new car and the car card and I want to send it to my friend, but I do not have a button to give or gift the car and it is hidden from me

[cyan citrus]

Please refer to Event Rules for more information, @grizzled star.

[grizzled star]

@cyan citrus I do not disagree with anything and everything is correct, I own the car, I own another card and I would like to gift it to my friend, but the button is hidden

[cyan citrus]

Do you own exactly the same skin including the color, @grizzled star?

[grizzled star]

@cyan citrus Yes

[cyan citrus]

Also, refer to the following requirements.

Please mention your device.

[grizzled star]

@cyan citrus Mi 10 T

[cyan citrus]

You may try to reinstall the game completely through Google Play, @grizzled star. If the issue is persistent, please contact customer support through in-game for further assistance.

[grizzled star]

@cyan citrus I contacted them and the response was to protect your account, your account was temporarily banned from sending car gifts to your friends, and I don't know where the problem came from

[cyan citrus]

Then you may refer to their response, @grizzled star. Unfortunately, we are unable to help you any further in this regard. You may try to contact them again.

[foggy pine]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @foggy pine. Remember to read through #faq before asking questions in the support channels.

[grizzled star]

@cyan citrus thank you my friend

[foggy pine]

Whenever I turn on my mic my earphones doesn't work and the speakers start if I turn off the mic my earphones work

What should I do

[cyan citrus]

You're welcome.

[cyan citrus]

Are you using an iOS device?

[foggy pine]

No

[cyan citrus]

Please mention your device model, @foggy pine.

[foggy pine]

Redmi 8

+if I remove permission of microphone from pubg then when I open my mic both works together

Like the mic and earphones both working fine

[limpid matrix]

Hi, I have a problem. I'm trying to log in to my account via Facebook and I get my old one

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device. If the issue is persistent, you may try to reinstall the game completely through Google Play.

[cyan citrus]

Please add more details about your issue and share a screenshot in English.

[limpid matrix]

I have iOS

[foggy pine]

Ohk

[cyan citrus]

That reply was not meant for you. You may refer to my other response.

[limpid matrix]

Unfortunately, I won't be able to make this text in English, I can print it

[cyan citrus]

I'm unable to understand your issue, unless you add more details, @limpid matrix.

[foggy pine]

How to do routine repair

[cyan citrus]

You will find the option of Repair when you logout of your account, @foggy pine.

[limpid matrix]

I install pubg and on the home screen where the account is logged in, I went to another account via Facebook by accident, this account I did not need was remembered, I cleaned and deleted the cache does not help, I need to log in to another

[cyan citrus]

I'm still unable to completely understand your concern, @limpid matrix. You may try to logout the account through in-game and select ''Logout from all the devices'' option.

[limpid matrix]

Don’t work

[cyan citrus]

Please make a video recording of the issue, @limpid matrix.

[limpid matrix]

Ok

[cyan citrus]

Do you have Facebook application installed, @limpid matrix? Also, try to logout from all the devices from your Facebook account settings.

[robust mortar]

What does this mean? This happened to my gf a few times this week and she has been on 260 ms for a week now some reason. Her normal ms is 150.? Can anyone help? Online it says when ppl get this , that a 10 year ban is gonna happen and we are worried cause she spends thousands of dollars. Usually a couple hundred every two weeks

[celest shadow]

Please report the user in #discord instead, @faint umbra.

[cyan citrus]

She can check the status of the account after logging into it. It is also possible that she was muted for bypassing inappropriate language filters either through text or voice chat.

[robust mortar]

What do u mean check the status? We played earlier but stopped cause her ms is too bad and we were playing bad. She only plays with me in duos and tdms. She hasn’t been muted or suspended.

[cyan citrus]

Then you should not worry about anything, @robust mortar. You may try to contact customer service in-game for further assistance.

[cyan citrus]

if the account was suspended, there will be a notice when logging into the account.

[robust mortar]

Oh okay then. That’s a relief . Is she at risk of getting banned? We wonder if it has something to do with her ms. Cause she gets 260 and her brother gets 150 on the same device. 150 is normal for them.. we have been on here asking about this for some time now. I need her ms to be good again to help me rank

Other mods couldn’t figure this out and we have reached out to developers as directed by the mods. We are still waiting for a response

[limpid matrix]

Don’t work

[cyan citrus]

Higher or lower in-game latency cannot be considered as cheating, @robust mortar. You will only be suspended for cheating or violation of the terms of service of the game. You should not worry about anything else. You may refer to the response from the customer service when they get back to you.

[cyan citrus]

Please reply to me accordingly, @limpid matrix.

[robust mortar]

Oh okay that’s a relief aswell. I think she will be fine. But when we read online ppl get banned after that msg. We got very worried

[narrow sparrow]

Hello @lime juniper

[cyan citrus]

Please state your issue if you require any assistance, @narrow sparrow.

[rich bridge]

@cyan citrus Hello a player using hack in TDM room matches.. i will report him in game report method but no action.. and i have a video proof he is using hack.. how can i banned him

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @rich bridge. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[void moon]

Hello, in-game sound decreases when iphone microphone is turned on. There are those who say turn on Shazam and play (to improve the sound), there are those who say I don't want to use Shazam, play with headphones. But I don't want to use headphones, is there a solution for this?

Hello, in-game sound decreases when iphone microphone is turned on. There are those who say turn on Shazam and play (to improve the sound), there are those who say I don't want to use Shazam, play with headphones. But I don't want to use headphones, is there a solution for this?

[dense kraken]

What's this u

The download error

[cyan citrus]

Please mention your device, @dense kraken.

[night cloak]

Hello @lime juniper
Stop This Cooldown of days ,It's Increasing automatically daily.As I am a Resident of India As well as because of this unnecessary cooldown Bug I am not able to transfer my data to Battleground Mobile India and last date of Data transfer is 31st December. Please fix this Bug as soon as Possible.
Numeric User Identification : 5458257524
Device : Realme
Wi-Fi/Cellular : Wifi
Country : India

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[dense kraken]

Xaumi redmi 8pro

[night cloak]

Hello @lime juniper
Stop This Cooldown of days ,It's Increasing automatically daily.As I am a Resident of India As well as because of this unnecessary cooldown Bug . Please fix this Bug as soon as Possible.
Numeric User Identification : 5458257524
Device : Realme
Wi-Fi/Cellular : Wifi
Country : India

[dense kraken]

Maybe i don't have enough space?

Nah i have 14 GB

[cyan citrus]

This usually happens due to an unstable network connection, @dense kraken. Please try to do a Routine Repair of the game, clear game cache and restart your device. Also, you can reset your network settings through device settings > Connection & sharing > Reset Wi-Fi, mobile & Bluetooth > Tap Reset Settings.

[cyan citrus]

You have already been answered. We only provide community support for PUBG MOBILE. Also, the cool-down will stay as it is. You cannot change the duration.

[dense kraken]

@cyan citrus I'll try that thank you you ware very helpful

[cyan citrus]

You're welcome, @dense kraken.

[night cloak]

@cyan citrus I know about it...but cool down days are increasing automatically ....day by day...
thas the issue...

[novel cloud]

Hello, my id is now banned for 10 years. I don't use a program to help play or use a bug. ID number 510284888 character name BANK1000乛SOM. Please check for me. Thank you very much.

Name:BANK1000乛SOM

ID:510284888

[dense kraken]

I just restarted and is good

[cyan citrus]

We are unable to help you as the game is currently unavailable in your country.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @novel cloud.

[cyan citrus]

Glad to hear that.

[night cloak]

Hello! I accidentally changed the server from europe to middle east
please help me change the server back to europe I made a mistake my username is Scopisanu’RPK. I can t wait 60 days because my rank and my friend are on european server please help me

[sinful cove]

Anyone know how to fix the glitch where you get kicked out a room / tournament ( non official ) every 2 seconds?

[cyan citrus]

You will need for the cool-down to be over. You cannot change your server before that.

[cyan citrus]

Do you happen to have a video recording of the issue?

[sinful cove]

No, next time I join a room I will do so, can I get your telegram etc to send you it?

[split wharf]

Hey from where we will get T-Mobile Event redeem code for usa region

[cyan citrus]

You can send it here.

[sinful cove]

Ok should be here for about 16.20 BST

[cyan citrus]

Please take your time, @sinful cove.

[cyan citrus]

There are daily missions that you can complete to redeem rewards. Could you please share a screenshot of the redeem interface?

[sinful cove]

The same thing happened countless times within the space of 5 minutes

This used to happen on my phone aswell

I played game 1 ( it did kick me a few times )

But now it didn’t allow me to play at all

Like

Yeah

@cyan citrus ( sorry for the tag )

[cyan citrus]

What happens when you try to rejoin the room, @sinful cove?

[sinful cove]

Same thing

Over and over again

I played game 1, it did kick me a few times but I still got to play with no problems during the match

( these are scrims )

[cyan citrus]

It is possible that you were kicked out of the room by the owner, @sinful cove. If you believe this is a bug, you may try to do fresh reinstall the game or report the issue through #old in compliance with channel's pinned instructions.

[sinful cove]

1. It wasn’t the owner as you would be banned from the room for 2 minutes, I joined several times

2. I’ve deleted and restarted countless times mate
   ( no disrespect was meant in this comment and I completely thank you for your time )

[cyan citrus]

Please feel free to report the issue through #old in compliance with channel's pinned instructions.

[sinful cove]

Ok

Can’t do so,
I sent a message earlier saying you have nice staff as I thought that section was for reviews 😂😅, I now have to wait 6 hours

Wait that’s just me being dumb sorry, I’ll wait the 6 lol

[cyan citrus]

You can edit your last message, @sinful cove.

[sinful cove]

Ah yeah lol

[unborn moss]

Someone is using my gmail to enter to my account , i'd like to unlink it.

[storm flume]

Please contact the customer service for further assistance, @unborn moss. Refer to subpoint 5.4 in #faq for further information.

[chilly zealot]

This message appears when I open the game

[unborn moss]

@cyan citrus may you help me?

[cyan citrus]

Please mention your device and country.

[cyan citrus]

As mentioned earlier, please contact customer support in-game for further assistance.

[chilly zealot]

Device: Samsung A70
Country: Egypt

[unborn moss]

How?

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device.

[unborn moss]

I am having a serious problem

[normal warren]

Need new updated version

[cyan citrus]

Through in-game. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[cyan citrus]

You can download the latest version of the game through Play/App store or official website.

https://www.pubgmobile.com/.

[unborn moss]

I don't know how

They didn't answered me on the game

Someone is stealing everything in my account

[normal warren]

Bunk help on this

[cyan citrus]

It may take some time for the customer service to get back to you due to enormous number of requests every day. We are unable to help you with compromised accounts through the community.

[cyan citrus]

Could you please elaborate?

[normal warren]

The shared is not getting connected

Link

[unborn moss]

But there's no tremendous numbers in here , i can send you eveything right now !

[cyan citrus]

Please add more details.

[cyan citrus]

We only provide community support through this platform. We are not affiliated with the customer service.

[long kettle]

If your region is india you can not use the global version

[unborn moss]

Is there no other channel provides it?

[cyan citrus]

No. You can only contact customer service through in-game, @unborn moss.

[unborn moss]

It has been like 72 hours without getting an answer

[chilly zealot]

First this message appears after the last update and I can't download any maps or any resources just play classic mode, I deleted the caches and restarted my device nothing happened. So I uninstall the game and download it again and then this other message appears even befor login or main menu or anything and the game doesn't start.
Device: samsung A70
Country: Egypt

[cyan citrus]

Again, not something we can help with. You can send them another message as a kind reminder.

[cyan citrus]

From where did you download the game?

[chilly zealot]

Play store

[cyan citrus]

Please try to change your DNS settings, @chilly zealot. You can refer to #faq sub point 4.3 for further instructions.

[chilly zealot]

Ok I will see, thanks

[subtle bison]

My ratings points are 1 point away I’m not sure if it’s correctly calculated

Suppose to be 9 points but it says 10 points away. Contacted their email support but PUBG India replied with an auto generated message of a totally different topic.

Basically the calculation are wrong

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @subtle bison.

[subtle bison]

Why did PUBG Mobile India who replied me?

[cyan citrus]

Which email did you use to contact the customer service, @subtle bison?

[subtle bison]

My email or theirs?

[cyan citrus]

Their, @subtle bison.

[subtle bison]

I used their helpshift

[cyan citrus]

I don't think that is the customer service for PUBG MOBILE global version. The email for global version of PUBG MOBILE is: [e-mail]. However, the email can only be usable for general queries and cheater reports. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service. For website, please use the following link.

https://tencentgames.helpshift.com/hc/en/3-pubgm/.

[subtle bison]

I tried but couldn’t get hold of a real employee but instead bots

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hexed fern.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @subtle bison. You can also submit a report in #old in compliance with the channel's pinned instructions.

[wide pelican]

Hello

[cyan citrus]

You will need to record your issue and select the available options to connect to a customer service representative.

[cyan citrus]

Hello! How can we help you?

[wide pelican]

I had a ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wide pelican.

[restive harbor]

Hi

Help

[cyan citrus]

Can you please provide a screenshot in English, @restive harbor?

[hexed cave]

Hello

[cyan citrus]

Hello! How can we help you, @hexed cave?

[hexed cave]

I had a ban on pubg kr

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hexed cave.

[chilly zealot]

Hey, I did everything and nothing happened still can't open the game

[cyan citrus]

Please try to reset your device settings through settings > General Management > Reset > Reset Settings, @chilly zealot. If the issue is still persistent, try to reinstall the game completely through Google Play or contact customer service in-game for further assistance.

[pearl hearth]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pearl hearth. Remember to read through #faq before asking questions in the support channels.

[tender sonnet]

I need help im Pakistani any one speak urdu

No event show on my pubg

Where i am go

[cyan citrus]

Hello! Please add more details about the issue you are facing, @tender sonnet. Also, you can look for regional communities through #735483472432594994 sub point 3.1 if you require assistance in your own language.

[tawdry stump]

Helo

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tawdry stump. Remember to read through #faq before asking questions in the support channels.

[tawdry stump]

Number cord problem

Not sand a code ?

??

[cyan citrus]

Could you please elaborate, @tawdry stump?

[tawdry stump]

I need help I'm change my country region v link gmil and I'm add k Number and not sand a Code way ?

[storm flume]

Please contact the customer service for further assistance, @tawdry stump. Refer to subpoint 5.4 in #faq for further information.

[tawdry stump]

30 days trying?

Custom service not help full? You help me plzz

You chke my I'd plz

[cyan citrus]

We are unable to help you in this regard through the community, @tawdry stump.

[frank parrot]

Can someone help me with something? It has something to do with Gameloop emulator and allowing us to play at 120 fps WITHOUT editing files.

[night cloak]

Pubg disabled ban 10 years?

[cyan citrus]

Could you please elaborate, @night cloak?

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server.

https://gameloop.com/.

[frank parrot]

I have. But they don't really seem to know the answer.. So I don't know :/

[cyan citrus]

We don't provide assistance for emulators here, @frank parrot.

[night cloak]

Cheaters will get device ban? So no more ban 10 years?

[cyan citrus]

The account suspensions will stay like before, @night cloak. Accounts will continue to be suspended also.

[night cloak]

Oh okay

I thought pubg removed ban 10 years and added device

[tawdry stump]

5269370427

[cyan citrus]

Not at all.

[night cloak]

So ye i hope this game better without cheaters

[tawdry stump]

Pubg not sand sms code ??wat tell me

This problem country region please help me??

@cyan citrus

[cyan citrus]

As mentioned earlier, we are unable to help you in this regard, @tawdry stump. You may try to contact customer service again.

[tawdry stump]

Lol I'm trying to 30time not help full custom service

[cyan citrus]

We are unable to help you with this in any way, @tawdry stump. Now, please move to #chat.

[night cloak]

5663083002

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[hushed vessel]

When can we expect update to fix the landing bug????

[cyan citrus]

Could you please add more details about the issue you are facing, @hushed vessel?

[hushed vessel]

I land on bootcsmp main building and the gsme just spawn me in warehouse...i posted video already a week ago in feedback

[pliant rock]

What was that?

[hushed vessel]

This represents a huge problem for many players

[cyan citrus]

You will need to provide the required information. You may refer to their response.

[cyan citrus]

I see. Unfortunately, we don't have an exact date for an upcoming patch regarding that issue.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[golden vigil]

Hey! Need Help✨
Can someone provide me video or pictures on how to get third email unlinked by the help of customer service

[cyan citrus]

I believe you can only get it removed if your account is compromised, @golden vigil.

[night cloak]

Good evening ,my account has been banned 6 months ago , I tried to contact the support in the past time but I could not, finally I got the official discord of the game I’d like to know why my account got banned ? I did not break any rules by the way

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[golden vigil]

I already have a secured email which is only used in game and no where else.
So i want to remove my third login as it is of my personal use and unnecessary in game

[cyan citrus]

You cannot remove it manually, @golden vigil. Also, we are unable to help you with this through the community. You may try to contact the customer service in-game for further assistance.

[golden vigil]

I did but it ends itself saying all information is in FAQs

Help please i actually use my personal gmail in alot of website's for my work
So i don't want to compromise on my PUBG account and with this new device ban technology definitely not

[cyan citrus]

We are unable to help you any further in this regard, @golden vigil.

[frank helm]

hello, pubg mobile official, I was banned even though I did not use any cheats, I want the ban to be removed for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frank helm.

[golden vigil]

So should i apply the hacked account method?

[cyan citrus]

Again, not something we can help with, @golden vigil.

[golden vigil]

As you guys can't help me and i need to save my account. So the only option i have is than ban procedure

[storm flume]

Please avoid going off-topic, @golden vigil. You may have unrelated conversations in #chat.

[gusty pond]

Why it’s taking tooo long match making 😡

Europe server , solo

Not match making

[cyan citrus]

It is possible that not enough players are currently playing at this time, @gusty pond. Unfortunately, this is not something we can help with.

[gusty pond]

Just let the PUBG mobile developer who made this game need to improve in matchmaking fast , u guys wasting taking in match making , while I am pushing C O N Q U R E R , it’s really disappointing

[cyan citrus]

Feel free to provide your feedback regarding the game through #old, @gusty pond.

[night cloak]

Hello. Please tell me where to find Jameson, all the same characters remain on the islands, but they are fulfilled.

[storm flume]

Please do not use languages other than English, @chilly oriole. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[chilly oriole]

can you help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @chilly oriole. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Help🥺

[cyan citrus]

Are you referring to Jayce, @night cloak?

[night cloak]

Yes 🥺

[cyan citrus]

I believe you can find him in Mirror World, @night cloak. I'm afraid I do not have an exact location.

[chilly oriole]

Hello, pubg mobile, can you help me?

[cyan citrus]

Please state your issue first, @chilly oriole.

[night cloak]

I've played more than one battle. And all the times I didn't find Jason. Does he really appear so rarely ?

[cyan citrus]

I didn't play that mode much, @night cloak. You may try to ask other player in #pubg-mobile.

[chilly oriole]

My account is to warn 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @chilly oriole.

[heavy vortex]

Nimbus Island P(orange color), you land there directly from plane. Jayce will be standing in the middle of the garden in this island.

[night cloak]

Hi , when I’m opening crate ,the screen is getting black , I’m not able to see even animation of crate or anything, can you tell what’s the reason ?? @heavy vortex @cyan citrus

[night cloak]

@celest shadow

[cyan citrus]

Please mention your device, @night cloak.

[night cloak]

Oppo f1s , not just in my device , my friends are also saying same thing. is it because of resource pack ?

[cyan citrus]

Could you please make a video recording and share it here, @night cloak?

[night cloak]

Ok once I will collect some crate than I will.

[golden sentinel]

Hello,

My Facebook was hacked and the guy was able to log into my pubg account and link his email. I recovered full access to by Facebook but now he can still log in through the email he linked. Is there any way I can have it removed? Any help would be much appreciated.
ID:583228028

[night cloak]

Thank you very much 🥺

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts.

[wise abyss]

@cyan citruscannot transfer id to bgmi i tried their repair process still same so they told to come here

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @wise abyss.

[golden sentinel]

I've tried but have not been able to reach a real person. I keep getting bots and the same generic answers.

[foggy saddle]

can you help My account has been banned Without breaking the laws

[polar marsh]

Please refer to the private message from @polar marsh for further information, @foggy saddle.

[cyan citrus]

You will need to record your issue and select available options to connect to a customer service representative. Unfortunately, we are unable to help players with compromised accounts through this platform.

[golden sentinel]

Thanks for info, I'll try again.

[fickle notch]

Does anyone know how to fix redeem code

[cyan citrus]

Could you please elaborate, @fickle notch?

[fickle notch]

I bought new poco x3 pro and it came with pubg mobile redeem code. Whenever i try redeeming code it says that either redeem code or account id is not correct.

[cyan citrus]

Then you may have incorrect or invalid redeem code, @fickle notch. You may try to contact the customer service in-game for further assistance.

[fickle notch]

I tried contacting in game support.i also double checked id and code before trying to redeem

[cyan citrus]

This only means that you are trying to use an invalid code, @fickle notch. Unfortunately, we are unable to help you in this regard.

[vagrant quarry]

Guys, I'm with a question about the new " Island Discovery " event.

[vagrant tulip]

Please state your question

[vagrant quarry]

If I already collected the rewards that are temporary, and I upgrade them to permanent, will I get the already collected ones or no

[gusty pond]

Permanent

[vagrant quarry]

I mean, I collected the first two ones that had an m4 legendary skin for like 3 days and I want to purchase the permanent items. Will I get the m4 again but permanent this time?

[gusty pond]

yes

Bro go to YouTube , and search it

Up

Like about this event

[vagrant tulip]

Yes you will get the collected ones permanently.

[gusty pond]

That what I said 😳

As well

[vagrant quarry]

Even if they expired in my inventory?

[vagrant tulip]

Yes even if they are expired.

[vagrant quarry]

Well, thanks for the support

[gusty pond]

Np 🙂

[vagrant tulip]

Permanent as an answer isn't satisfactory or a complete answer and you should respect the rules of this channel you may read that in the pinned messages.

[vagrant tulip]

You're welcome.

[gusty pond]

Guy I have problem

With my acc

my problem is ….

[west vapor]

?

[gusty pond]

This message every time pops up

I can’t invite or play with my friends because of this restrict

Ion

Restriction

[west vapor]

Seems like u bought UC from an unofficial channel before. U have to make up the amount of UC you bought to be able to spend again.

[warped pagoda]

1088# PUBG is working on a new CHEATING SYSTEM where if you got banned for cheating , you wont be able to play the game on that phone too , which means it will get permnently banned from your phone.

I have an account that was banned 3 years ago for 10 years, can I no longer play pubg when the Anticheat system comes?

[gusty pond]

When I buy uc & try to solve it , the uc get deducted from my account ???? 😳

[vagrant tulip]

You will be able to play the game Normally if there wasn't a severe violation on your phone.

[west vapor]

Yes. Until you make up the amount of uc you bought from the unofficial channel.
We recommend you to only buy UC from the In-Game store or from Midasbuy.

[lofty locust]

Hello, why I have this only in the room from tournament etb https://youtu.be/3im_uV-fTiQ

[vagrant quarry]

Also, the Vi's M416 Skin is the first one, isn't it?

Cause I can't verify it... just askin'

[lofty locust]

@cyan citrus

[gusty pond]

@vagrant quarry u don’t have to worry about it , yes

[cyan citrus]

Please feel free to report the issue through #old in compliance with channel's pinned instructions or use #910138261954002956 thread.

[west vapor]

It seems like your internet connection isnt optimal. You get high Peaks of ms as you lag.
Which server do you play on? Which server is the room owner?

[gusty pond]

U can buy everythin with UC

[warped pagoda]

So that means nothing can happen to me? I put a lot of time and money into my account

[gusty pond]

no

Nothing happens

[lofty locust]

@cyan citrus i can not send the link in there

[cyan citrus]

You can send the video instead, @lofty locust.

[lofty locust]

the video is too much size

[vagrant quarry]

I can't believe, i can get like 2 mythic and 4 legendary items just for 600uc?

Isn't this event profitable?

[west vapor]

I hope @vagrant tulip doesnt mind me jumping in quickly.
The new anti cheat software will not only ban you, it will also ban the device you play on based on the Wifi address.
(Your device unique identifier is called a MAC address for pc’s. On mobile devices it can also be referred to as Wi-Fi Address.)
You got banned with the old anti cheating software which wont ban your device.
In case you violate the guidelines in future, then your device will be banned from the game too.

[west vapor]

Yes this is correct. It doesnt always have to be profitable for Pubgm.

[gusty pond]

I gonna buy 100000uc will my uc get deducted from my account

To slove my restriction problem

[sullen lion]

what happened to ur role mocha?

[gusty pond]

From the game & AppStore

[west vapor]

I cant give you a specific answer, because i dont know how much you bought illegally.
So for example you bought 10’000 UC from an unofficial channel, then you have to make up for the 10’000UC you bought illegally.

[west vapor]

This is a different Mocha 🙂

[gusty pond]

😉😉😉

I ❤️ MOCHA

[steep tapir]

Why cant i see enemy in mirror island while fight with legends ?? Help

[vagrant tulip]

Did you download the resources?

[steep tapir]

Yes

[gusty pond]

why can’t i use the arcane emote in game

it keep showing island only

[vagrant tulip]

Please do a routine fix for the game and if it happens again please record a short video as evidence and report it in #old.

[west vapor]

These emotes are exclusively for spawn island, lobby and cheerpark.

[gusty pond]

I know Levinho & Sevou

I also played with them

They are the best players

they bought me UC

🥰🥰

Love u @rare lake & @night cloak

[storm flume]

Please avoid going off-topic, @gusty pond. You may have unrelated conversations in #chat.

[gusty pond]

Which mocha ??

I am confused

[west vapor]

You. Please move to #chat if you dont need any further assistance

[steep tapir]

Can anybody help me

[west vapor]

As @vagrant tulip mentioned, If doing a routine repair doesnt help, please report your feedback in #old .

[steep tapir]

From where do i do routine repair ? 😅

From login page?

[west vapor]

If you log out, you can find on the right side a repair button.

[gusty pond]

My friend has a problem with his account

It’s says - After my account to a person and he did not pay me the money, I took the account and returned it, so who took it, how much did I charge until I saw the housing of the company, the UC was deducted, but I want to know how much the amount is so that I can pay

[west vapor]

Same issue as you have.
Until you make up the amount of uc you bought from the unofficial channel, you wont be able to use UC.
We recommend you to only buy UC from the In-Game store or from Midasbuy. @cold shuttle

[ionic slate]

Correction, "i sold my account to someone and he didnt pay me the money then i took it back from him and wanted to buy UC so i can get skins then the game said your UC has been reduced or blocked i only want to know the price so i can pay back" word for word

First word was supposed to be بعت and not بعد

[storm flume]

Please do not use languages other than English, @ionic slate. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

What is content removal?

[west vapor]

Please refer to the pinned message in #897611453404700733

#897611453404700733 message

[onyx plover]

@cyan citrusHi can you tell me what happens with anti cheating system , I didn't report anyone today but I receive any minute new (We are receive your report) :/

I deleted today more than 60 we are receive your report but came new : |
-_-

[errant pebble]

@onyx plover Hey there
I was playing on a Europe server, but my account was hacked and they changed the server to South America, now I got it back. Can you return the server to Europe, please?
This is my ID : 514916971

[onyx plover]

@errant pebbleYou should be mention moderator not me.

[errant pebble]

@onyx plover can you tell me how

[onyx plover]

60 days should be waiting

[errant pebble]

@onyx plover it’s 60 days and I can’t any another way?

[onyx plover]

nope , you should be patient for 60 days.

[errant pebble]

@onyx plover R u sure?

[onyx plover]

yes 100% sure

[errant pebble]

Ok thx

[onyx plover]

Your welcome

[static crypt]

hello is there moderators

i need one

[west vapor]

Your only option is to wait for the cooldown, please be careful next time.

[west vapor]

please state your issue here.

[static crypt]

I need moderator

Becuase i found one bug on tiktok

[west vapor]

how is a bug on tiktok related to PUBGM?
do you mean you learned about an ingame bug from tiktok?

[static crypt]

in that video is show how to do new bug in new mode

[gloomy dagger]

Moreover, please inform your friend that trading game accounts is against PUBG MOBILE's terms of service.

[static crypt]

...

[west vapor]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @static crypt. You can also submit a report in #old in compliance with the channel's pinned instructions.
if you have screenshots or recordings, please attach it.

[static crypt]

omg

i dont need you i know that i need moderator

ok i dont speak whit you

[foggy willow]

Excuse me
When will the game quality change on the tab s7?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @static crypt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[static sleet]

Please be advised that sale of game accounts is a violation of PUBG MOBILE's terms of service, @gusty pond. Contact the customer service in game for further assistance.