questions

[fathom void]

@cyan citrus what is this bro...???🧐🧐😡

@celest shadow

[storm flume]

Please do not use languages other than English, @jaunty raven. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hot arch]

I didn't understand that link, is there another option?

[celest shadow]

I believe you just earned enough Challenge Points after your last match.

[winged spire]

Can u help me regarding data transfer

[celest shadow]

We cannot help players with this matter. Please contact the in-game customer service for further assistance.

[static crypt]

@celest shadow hello

[celest shadow]

Please do not circumvent the inappropriate language filters, @jaunty raven. You can use #pubg-mobile or #chat for conversations.

[winged spire]

bro when I tried to mention my issue conversation ends automatically

[static crypt]

i get that glich on one mach and i now found how to do that glich @celest shadow

[hot arch]

look at your personal mail, I sent you a video
@celest shadow

[celest shadow]

Please provide us with more details regarding this bug.

[static crypt]

@celest shadow check dm

[celest shadow]

You can report through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. If you want to submit a report through https://bit.ly/3uDSJZv, you need to upload the video evidence to YouTube.

[storm flume]

Please avoid going off-topic, @tall notch. You may have unrelated conversations in #chat.

[ionic slate]

Is this the right way to get my account looked at properly? I sent it in #old, dont mute me im just asking if this is the right way

@celest shadow

[fathom void]

I don't know but bro protection is active @celest shadow

[celest shadow]

If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered, your only option is to wait until the specified date.

Repeatedly asking questions related to account suspensions will result in a removal of your ability to send messages. We are unable to assist with this matter through the community in any way.

[celest shadow]

It is active now after you have earned enough Challenge Points because you died early in your previous match.

Did you have 350 or more Challenge Points before the match?

[fathom void]

Yes............

[hot arch]

I put it on you tube, but can't complain
@celest shadow

[ionic slate]

Do you mean this page

[hot arch]

https://youtu.be/Esj66aHnPKg

Can you help me
@celest shadow

[celest shadow]

When your current Challenge Points exceed the valid Challenge Points, then they will be triggered after losing a match to reduce score deduction.

[celest shadow]

Please make sure that your YouTube video evidence meets these requirements:

The YouTube video code of the evidence that can prove the cheating behavior. The video must contain a numeric user identification and have the minimum resolution of 720p, and it may not exceed 2 minutes in length or be edited in any way.

[celest shadow]

Yes.

[ionic slate]

But it doesnt let me say anything after the reply that is seen in the screenshot, is it like that for everyone? Or just me

[hot arch]

Okay, bro Thanks

[celest shadow]

You can refer to the response sent in the conversation.

[ionic slate]

Explain

Why cant players file a claim?

Im starting to believe banpan is banning people left and right just to gain numbers and to look like its doing its job, when in reality its banning people wrongfuly and blindly, i had too much issues with this game, first a migrated account that no one wants to help me get access to, and now banning me for no reason

Bye guys, im leaving this server

[fathom void]

bro i know about challenge points i am asking you can you help me.. ....? @celest shadow

[celest shadow]

Unfortunately, no.

[night cloak]

Every time when i enter game all maps delated,i cant play tdm with friends,i cant play sanhok with friends

[celest shadow]

We are unable to assist with this matter through the community in any way.
Feel free to provide your feedback in #old.

[cyan citrus]

Please try to reinstall the game completely from Google Play.

[night cloak]

Ok,i will try

[fathom void]

Ok .......🤣 @celest shadow

[static crypt]

my friend have a question
we can use gfx tools for get better fps

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @static crypt.

[static crypt]

or no

[cyan citrus]

No. You may refer to above response, @static crypt.

[static crypt]

oh

[rigid basalt]

Stimulate pack mission not working

[fathom void]

@cyan citrus ...

[celest shadow]

Are you stuck in a Riot Shield? Please explain the issue.

[fathom void]

No

[night cloak]

Hello,

I am trying to activate voice chat with my teammates, but I receive the message regarding my age that I am younger than others and I’m unable to activate it. I am 26 years old and I’ve created this account with the Facebook profile. I’ve checked also there and my age is the correct one, 26. I don’t understand why this issue appears since I have never modified my age.
Please check this situation and grant me access to all the functions of the game.

My game ID is: 51347098881

Waiting for your fast reply.

Thank you!

what is UC means ??

[pallid briar]

UC or Unknown Cash is an in-game currency.

[night cloak]

what we do with them ?

[pallid briar]

You can make in-game purchases with the currency.

[night cloak]

Hello! I’m 26 years old and when I try to activate voice chat it appears that I am under 16 years old and I am not able to activate it. Does someone know what I have to do?

[willow ibex]

@polar marsh role pls

[pallid briar]

Please refer to the #735483472432594994.

You may look for the "gameplay management" settings in-game, @night cloak.

[night cloak]

@lime juniper i need your help, can you dm plz

[pure apex]

Any idea when 90 fps will be available on iphone 13 pro and 13 pro max

[bright crag]

no

[uneven sierra]

I need to change my server

How can I change my region?

[tiny dock]

@

Bunk#3717 Hello I’ve tried what you told me to do but it’s not working

@cyan citrus

And I’ve swapped to a different Apple ID

[cyan citrus]

Please contact customer support in-game for further assistance.

[tiny dock]

Okkk

[unborn gull]

Is there any way I can fix my audio

[bright crag]

why am i getting so much ms

[unborn gull]

I have this background wave noise in my earphones only while in match and sound is super loud

[nimble edge]

Can someone confirm if Metro Royale will start on 22/11 please?

(On Global)

[unborn gull]

This audio issue im having is only in pubgm not in any other shooter game

[mental bay]

now a days my mouse cursor isn't lock in gameloop

how can i fix it?

[long kettle]

Yo

Why is there no RP mission card in the Bp shop, did they remove that intentionally?

[frail siren]

It's been removed.

[jade ermine]

I'm trying to link my mail but I don't get a verification code.

[sick shale]

For further assistance regarding Gameloop, please refer to their website:

▫️https://www.gameloop.com

[storm flume]

Please contact the customer service for further assistance, @jade ermine. Refer to subpoint 5.4 in #faq for further information.

[sick shale]

Yes, according to the patch notes: https://bit.ly/3FlyAfV.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @unborn gull. You can also submit a report in #old in compliance with the channel's pinned instructions.

[unborn gull]

How long do I have to wait 2 weeks?

[long kettle]

🙄 no sh.. i know that im asking if its permanent

[jade ermine]

didn't help (as I expected)

[strange pine]

Where are the mission pass cards in the BP store?

[long kettle]

Nobody can answer that here, idk what they pay these people for

[jade ermine]

I tried 2 different mail accounts, both don‘t get a verification code

[sick shale]

Please be advised that we are not able to assist with account related issues here, @jade ermine.

[jade ermine]

then who is?

[neon drum]

👍 fixed.

[civic pivot]

Where can i report teamers here

Look these greeks, making squad in duo match

[sick shale]

Unfortunately, such reports cannot be handled through the community. Please report them in-game.

[sick shale]

Only the customer service.

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @winter wolf.

[trim vault]

My account has been hacked and the accounts linked to it have been changed

[sick shale]

Please contact customer service in-game for further assistance in this regard. We are unable to assist with account related issues here.

[trim vault]

There is an automated response and I can't solve my problem there

[civic pivot]

Guys

This channel is not support channel

Is only redirecting you to ingame customer service channel

Dont waste time by requesting help

[sturdy agate]

How do I see which accounts I have linked? My twitter acc, I changed the twitter username so maybe that’s the problem cause my pfp in game isn’t changing

Ok nvm I figured which email but the profile picture still not updating. Do I need something specific for that

[jade ermine]

how do I contact the customer service?

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @jade ermine.

[finite pike]

Why are people saying Metro Royale starts on December 5th

[sick shale]

Please refer to the official patch notes: https://bit.ly/3FlyAfV.

[sturdy agate]

Nvm it was a different twitter than my main. Just gotta find which one

[celest shadow]

Please do not circumvent the inappropriate language filters, @jade ermine.

[jade ermine]

fine, why do words exist when you're not allowed to use them?

[sturdy agate]

Ok problem fixed

[serene rose]

What should I do?

[sick shale]

The platform you want to unlink, must be linked for 21 days or longer.

[serene rose]

Oh 😅. Thanks for clearing it for me.

[balmy monolith]

Could someone clarify if Metro is coming out on Nov 22nd or Dec 5th for global. As I have seen alot of info saying global is coming out on Dec 5th. But the only evidence is from BGMI. So could someone confirm or deny when the release date for global is please?

[bright crag]

No its not, they tell you to contact in game support since they really can do much

other than to help you

[pallid briar]

Please refer to the pinned messages.

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[static sleet]

Go to the #faq channel and read the instructions in the subpoint 5.4.

Don't advertise in the server, @cobalt quiver.

[charred vessel]

Metro royal is coming 12/6😭, why did u tell me wrong news?

[civic pivot]

Youre saying the same i said, this is redirecting channel

[bright crag]

you said thus channel isnt a support channel, which it clearly is you’re not supposed to report people here so they redirect you to ingame

[stuck anchor]

Any news if they’re working on a fix for the mirror island hero invisible players?

[civic pivot]

Thats why i asked here where to report him, i know ingame reports are mostly time not taking seriously, what do you know about this channel? We can discuss this till morning if you want, let me open another case. I have problem with gameplay which this channel is Pubg Support channel that means i could get help here, how can we fix our gameplay problems, which i also stated for 1000 weeks in feedback channel aswell

This channel is only for giving tips not really supporting you or helping with anycase, lets see if someone gonna help me with gameplay problems; no they redirect me to feedback channel to report my problem there, reported issue in feedback no one didnt answer for weeks

[civic pivot]

So which support are u talking about now

[storm flume]

Please do not use languages other than English, @feral grove. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

This is a community support, which means we are players just like you. We manage this Discord server and provide community support, but we are in no way affiliated with customer service. Hope this will clear up your misunderstanding. Also, this is not a discussion channel, so you can take this discussion to #chat from now on.

[soft laurel]

when is metro coming back

[cyan citrus]

Should be tomorrow (GMT time), @soft laurel.

[soft laurel]

do you know what time?

[cyan citrus]

I don't have an exact time, @soft laurel. Most probably, after 00:00 GMT.

[soft laurel]

ok thanks 🙂

[cyan citrus]

You're welcome, @soft laurel.

[native flax]

metro royale???????

[cyan citrus]

Please refer to the pinned message of this channel for further information, @native flax.

[native flax]

i can't found him

[quiet sigil]

It will be here in 2 hours or so @native flax

[native flax]

just tell me tonight ? metro royale back?

[quiet sigil]

Yeah

[native flax]

reallllyyyyyy???

🥺🥺🥺🥺🥺

[native flax]

please answer tonight is back ??

@cyan citrus ???

[cyan citrus]

It should be available on November 22, @native flax.

[night cloak]

Trying to complete this mission Played 4 games and bought the stimulant pack😫 😤 😔

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

Hello i need help

My account pubg has hacked

[ionic slate]

Im back, how do i check if my account has the old friend title thing

[ionic slate]

Also, who sees it? Only teammates in a match or in lobby

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance with this.

[ionic slate]

@static sleet

[ionic slate]

also, where can i use this

[cyan citrus]

In Metro Royale, when it is available.

[nocturne umbra]

When will it be available ?

[cyan citrus]

Tomorrow, @nocturne umbra. According to UTC.

[nocturne umbra]

Thank you

[cyan citrus]

My pleasure, @nocturne umbra!

[nocturne umbra]

Why is other players saying December 5th ?

@cyan citrus

[cyan citrus]

Please refer to pinned message of this channel for further information, @nocturne umbra. If there are any changes, it will be announced through official channels.

[proven locust]

What time is it UTC?

[nocturne umbra]

Ok thanks @cyan citrus

[cyan citrus]

You're welcome, @nocturne umbra.

[cyan citrus]

Cannot confirm but should be after 00:00 UTC.

[proven locust]

Thank you❤️

[cyan citrus]

You're welcome, @proven locust.

[ionic temple]

So there will be an update in this channel if there is a change in plan if metro release to be postponed right.

Since it’s 1 hr before 22nd

[cyan citrus]

Correct.

[ionic temple]

Understood thx. Please don’t be like 11:59 11/21 and goes like. Let’s postpone that

Lmao

[nocturne umbra]

Longest 7 days ever right lol

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bright iris.

[ionic temple]

Lmao damn right

[storm flume]

Please contact the customer service for further assistance, @bright iris. Refer to subpoint 5.4 in #faq for further information.

[rich holly]

Hello

Yo @cyan citrus

Nevermind u off.

[quiet sigil]

It’s November 22th 00:03 now, will metro be rolling out slowly on this day? Or should it be coming right now.

[ionic temple]

My question

[native flax]

@cyan citrus

@static sleet

?

[static sleet]

How can I help you, @native flax?

[native flax]

where is metro royale

😕

[ionic temple]

Lmfao

[native flax]

please answer my Q? @static sleet

[ionic temple]

@static sleet I just wanna ask if there is any news u have heard about metro. If not I’ll just wait

[static sleet]

Metro Royale should come anytime now, @ionic temple, @native flax and @quiet sigil.

[ionic temple]

Glad to hear. Thx for the response 😋

[quiet sigil]

Absolutely grand.

[static sleet]

There is no accurate information at my disposal about the exact time, but, personally, I expect it to come around the same time new seasons begin. That is, 02:00 UTC time. This is my personal opinion.

[ionic temple]

kk I’ll look forwards to that. On global ingame someone said it’s already out in their server so

It’s coming

[native flax]

just tell me tonight is release or 6/12

@static sleet

[worthy meteor]

Где метро?!

[quiet sigil]

Great to hear, longest few days of my gamin career these few days were

[dark sphinx]

According to a youtuber named "Dab" apparently Metro is delayed till Dec 5th

[ionic temple]

According to pubg mobile it’s coming out today. I think pubg mobile is more reliable on this one

👀

[delicate stirrup]

It's really boring not to be online.

I have no interest in classics.

[dusty prairie]

Excuse me but is metro royale returning today?

I’ve been very impatient

And irritated

[native flax]

@static sleet

[static sleet]

No information about that since I am not a YouTube fan. I was referring to the pinned messages in this channel.

[dusty prairie]

So you are therefore stating that you are unaware of the metro Royale situation?

[delicate stirrup]

Wait and see.

I will delete the game immediately if I don't go online.

[dusty prairie]

Why you think I’m up at almost 1 In the morning

[ionic temple]

@static sleet it’s gonna be an ingame update right

[delicate stirrup]

Wait for him to come online and then come back.

[dusty prairie]

Affirmative

[static sleet]

This channel is not meant for discussions. Please move to #chat or the #pubg-mobile channel.

[dusty prairie]

Therefore I am requesting information on the metro Royale situation however you have not given me a response as of yet

[hushed ice]

Please find a solution to run the game in 1080p or 1440p ... im Tab s7 user the game is running 960p !!!!

[balmy monolith]

@static sleet Can you get some official information on when exactly metro is coming back tonight, if it is Infact coming back.

[worldly galleon]

@static sleet

[static sleet]

There is no viable way for me to receive any official statement regarding the exact timing when Metro Royale returns, @balmy monolith and @worldly galleon. I am a regular PUBG MOBILE player just like you guys.

[balmy monolith]

Then can you get someone that can please?

[native flax]

@static sleet

[dusty prairie]

Can you at least get a estimated timing of when metro will be released therefore we can expect something?

@static sleet

[kind coral]

He told already

Just W A I T

[dusty prairie]

Be specified a exact time

I’m asking for a estimate

Like 5-10 days

[pure bluff]

Hahaha,we don't know. nothing is official as far as we know it's any min or... 2weeks give or take a month

[storm geode]

why there is no hashtags above the players names?

[quiet sigil]

Any tips on verifying Beta Pubg Mobile's integrity on Ipad ios 15?

@static sleet

[feral forge]

We do not have a estimated date.

[feral forge]

Could you please provide us a screenshot?

[storm flume]

Please do not use languages other than English, @versed shuttle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[versed shuttle]

I am from Algéria i want leave européenne server please help me 🙏🙏

[plucky quiver]

is my account still banned if it doesn’t have the banned banner on it? It got wrongly banned before, but I filed a claim and I still can’t access it

[drifting summit]

so i changed my region but it still shows another region (india) and not my current region(nepal) in region ranking and titles

[cerulean scroll]

You can change it from in ingame settings

[night cloak]

?discrim

[bright crag]

why is the game so laggy

why is the game so laggy

why is the game so laggy

[rigid thunder]

Hello, my name is B チ O 亗 X ツ 31 チ My game ID 5497029799, my account was banned in the game for a month (30) days, until December 19, my account was banned for this period and I did not make a mistake, and I did not use any first-party program Or the second or any other unethical matter within the game, and I was banned by mistake because of a hacker that I know and I have reported. You can check the reporting records that the company sends to the account in PUBG and I did not exceed the one I played with him 5 matches with him. I hope my account will work again. Please open it before December 19th to complete the Royal Pass
Thanks .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rigid thunder.

[quiet sigil]

Any ideas to verify app integrity of beta pubgm?

[plucky quiver]

Can anyone help or nah

[short bear]

@polar marsh Hello, someone gives me a free uc
Id: 51392259388

[short bear]

Nah

[versed shuttle]

I can't change it

[plucky quiver]

didnt ask you

[ionic temple]

it doesnt looks like its banned

[plucky quiver]

yes but i still cant access it

it says that it's still banned when it doesn't look like it

[night cloak]

My ping is 40-60 90 fps but when I am playing tdm after this update I shoot 20-25 bullets to kill one person device OnePlus 8

Can someone please help

[late charm]

Hello

Plz where is metro royal ????

[cerulean scroll]

By Accepting this you will delete your game account. Kindly don't accept it. There is no option to change region in your account because your account is registered or created in the EEA regions, you either intentionally or mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transfer your data into one of the EEA regions, there is no way to out due to the GDPR laws. So your only option is to create a new account, or continue playing in the global English version of PUBG MOBILE. There is no other way to change your region. If you have any further questions regarding this issue, feel free to contact the in-game customer service.

[late charm]

Hello
Where is metro royal ????

😩

[quiet sigil]

@late charm Delayed to 12/05/2021

[red island]

Why 6 mb update

[midnight oracle]

where is metro friends

[languid gust]

im trying to log into my main account via twitter but I keep getting automatically logged into my 2nd twitter account

how do I stop it from automatically logging me in?

[grizzled cedar]

Where metro at ??

[frail siren]

Could you try clearing your cache for pubg?

[frail siren]

Metro is delayed until 12/05

[languid gust]

i just logged into a different account via facebook and logged out, pressed on twitter and can choose my email now

[frail siren]

So you're good?>

[languid gust]

ye

[frail siren]

ig

[worldly herald]

hello my name is sayed azaro45 my game id 5309777743 my account was banned 10 years and i didn,t use hack or change something in files please get me the account please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worldly herald.

[narrow sparrow]

Hello @lime juniper

[minor valley]

I can't unlink the account it shows unlink failed after 2 days what should I do to unlink

[sullen lion]

What is the 6mb update about???

[frosty depot]

Don't keep pinging tencent she have headache

[narrow sparrow]

Who told u?

[mild moth]

Hlw sir..
I got this issue when I want to transfer my global id to Battleground Mobile India..I can't transfer my id...Is there any suggestion or Can you please help me about this issue?

[cerulean scroll]

You should contact BGMI customer services

[cerulean scroll]

Kindly routine repair your game and try again

[mild moth]

Yes I contact with BGMI customer service but they told to contact in Global customer service for better help about this account

[dusky yarrow]

How much voucher in total are we gonna get from Anna's gift, can you please tell it will help @cerulean scroll

[cerulean scroll]

2nd Week just started, I don't have information regarding total quantity of vouchers

[dusky yarrow]

Okay, I saw 1st week and 2nd week both ar giving 350 vouchers each so am in doubt that are we gonna get 350 each in week 3-5 too

[cerulean scroll]

Wait till 3rd week starts

[valid mica]

Who Miss Metro Royale

[native flax]

12/6 metro royale

[quaint ruin]

My pubg Acount has been hacked and also my Facebook Acount is hacked .I can’t find support .

[night cloak]

@quaint ruin Please contact the customer service.

[quaint ruin]

I can’t contact customer service because I can’t log in into game

[quartz heart]

Hi guys any uodate about metro royale

We miss metroo😭

[night cloak]

@quaint ruin You can from the login screen. It should be on top right.

[quaint ruin]

@night cloak sir in game or discord game where should I click on top right side of screen ?

[night cloak]

@quaint ruin Game.

[quaint ruin]

@night cloak okay lemme see thanks

[edgy stag]

Peace be upon you. I swallowed that for a month and I did not break the rules. Please review 51405316770

[small onyx]

Unlink Facebook but after 2 days stop unlink process how do i unlink it

[vagrant tulip]

What did you swallowed? 😳

[vagrant tulip]

Make sure no one is logging into your account through the Facebook and the process will be good

[small onyx]

i have removed my facebook from mobile

And no one know my id pass

[livid sphinx]

I have been banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @livid sphinx.

[full compass]

Ban

[small onyx]

Privious 4 to 5 days same unlinke problem

[night cloak]

well I don't think u just say ban Mr oppa floppa

[edgy stag]

Peace be upon you. I BAN that for a month and I did not break the rules. Please review

[polar marsh]

Please refer to the private message from @polar marsh for further information, @edgy stag.

[small onyx]

@vagrant tulip ?

will anyone help or not

[scenic rampart]

what help

[red nova]

After account unlink request when i m opening after 3. 4 days its saying unlink failed...

Pls help me

[reef belfry]

Where is Metro Royale?

[plucky crag]

Hello guys

I have photo with someone using hack also video too and i have his discord can any one tell me where i can send it to ban him

[cerulean scroll]

Routine repair your game and try again

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @plucky crag. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[plucky crag]

I dont know where i can send the photo or video

[halcyon drift]

How can I ban a cheater?

[plucky crag]

@halcyon drift i want too to ban some one

[weak wedge]

Still no 90fps optio for poco x3 pro🤦‍♂️ full of dissapointment Pubg

[restive bridge]

when will the metro mode be updated in Russia?

[pastel hill]

You mean like do daily repair?

For everyday until its unlinked

[cerulean scroll]

No only once before unlinking

[pastel hill]

I alr did that but its still failed
And every time i login to pubg mobile, i always need to download the data again... Like the maps

Is it a bug or just me?

[halcyon drift]

Help

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @halcyon drift. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

How do I change region to my own country?

(I don’t live in my own country rn)

[night cloak]

You mean the flag or the server?

[night cloak]

I wanna get the title my flag is already matching but the server only shows where u r rn

so u wanna change from like Europe to Asia?

No

what title u mean

Screenshot it maybe

I want it to be of my own country

did u change it recently

No

mmm

Then I’ll be able to grind this

crazy,I used to be a crown once too

Breh

[night cloak]

Click on Germany maybe

Idk how it rly works tbh

Just trying to help

It’s just gonna change it to Germany

[keen fractal]

when is metro royale coming

[sullen lion]

later..

[sullen lion]

if u r for events, turkey is best...

else keep ur own country

[reef belfry]

Dec 5th.

[night cloak]

how to solve this every login always downloads data?

[night cloak]

Have u downloaded all the data in the game?like maps and stuff

If not it's probably just downloading them idk

[night cloak]

I've downloaded all of them, only TDM I didn't download

Try downloading them

If it still keeps downloading look for the support button on the menu screen

[night cloak]

now I can't login, just stuck there

oh

Try reinstalling maybe

[uncut sonnet]

When will they bring back metro
They said 11/22

[night cloak]

Probably today then

u just gotta wait

[uncut sonnet]

Aggh

[hybrid cargo]

give my account back 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hybrid cargo.

[limber pulsar]

I Tried to transfer my Account from PUBG to BATTLEGROUNDS MOBILE INDIA and
a message popped up that : " Your account is currently ineligible for the
account data transfer "
After contacting BGMI support they replied and said to contact @PUBG SUPPORT

MY INFO. :

PUBG CHARACTER ID : 5765082327

PUBG NICKNAME : 'RIZWÂN'

PUBG ACCOUNT REGION : INDIA

PUBG SERVER : ASIA

Please help

[storm flume]

Please contact the customer service for further assistance, @limber pulsar. Refer to subpoint 5.4 in #faq for further information.

[lament junco]

can you help and ban these timmers?

[celest shadow]

Please report teamers using the in-game report feature.

[lament junco]

I did just that

[charred vessel]

Metro royal is sadly coming back 06/12/2021😔

[night cloak]

Just report em

[uncut sonnet]

But why they changed it , they said that it will be back today 22.11.2021

[night cloak]

Maybe it isn't ready

Who knows

I'd rather have a good release(delayed)

Then have a rushed release with a ton of bugs

[lament junco]

ok. have a good game to everyone

[night cloak]

I know it sucks getting teamed on but the mods here can't do anything about it,you just have to report them

[charred vessel]

Pubg always changes everything, i hope until that time they fix some bugs

[sullen maple]

Hello can anybody explain why my region rank is 0 and nothing is counted i am already ACE and my rank is 900 in Europe server

[odd rune]

The stimulant pack not working . Plz help

[glad kayak]

cant change my egion

cant change region

[sonic ridge]

Stimulant pack is not working please fix the bug

[vagrant tulip]

@sonic ridge its not a bug the way to do it is to get damaged more then 50% from an enemy or the ground monsters then buy the pack and heal up to 100%

Make sure you cross the 50% of your health if not then it won't count

[bronze canopy]

Hi I unlink my facebook account so that I add twitter account to my profile . I want to transfer my id into BGMI but after applying to unlink for 4 days it's shows error and wants me to again apply for unlink . It's urgent sir . I want to transfer to bgmi asap . Please respond to me ASAP

[keen vigil]

What are the codes if anyone have an idea in PORO pet event?
@celest shadow any idea? If you get codes can you please mention me so i get them!

[bronze canopy]

Hi I unlink my facebook account so that I add twitter account to my profile . I want to transfer my id into BGMI but after applying to unlink for 4 days it's shows error and wants me to again apply for unlink . It's urgent sir . I want to transfer to bgmi asap . Please respond to me ASAP

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ripe quail.

[celest shadow]

Can you please provide us a screenshot of your basic settings?

[storm flume]

Please contact the customer service for further assistance, @bronze canopy. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

I do not know of any redemption codes for this event yet. You can try keeping an eye out for #news or the official social media channels.

[long kettle]

@celest shadow do you know if Rp mission cards have been removed from Bp shop permanently?

[celest shadow]

Unfortunately, I do not know.

[odd rune]

Pls help to transfer

[pastel hill]

Hi, i want to ask something
It will sounds really stupid
So i linked my twitter to my pubg mobile account and my friend knows the password for the twitter account so he can login to my pubg mobile account
A few months ago i unlinked the twitter account and change it to Facebook and Gmail account
Is there any chance that my friend can login to my pubg mobile account?

I know it sounds like a really stupid question
I just want to make sure that my friend can't login to my pubg mobile account

[long kettle]

Okay thank you

[night cloak]

So I just saw the anna event 2 and observed that it is written 2/5 means will we have 3 more weeks of anna voucher event

[swift star]

What is the cause of 1 day ban

[odd rune]

Unable to transfer my account , need help

[viral blaze]

No he cant

Unless he knows ur Facebook password and email

Or she

[pastel hill]

Thanks for the answer
i ask it because sometimes when i login to my pubg mobile account, my recourses data is getting reset so i need to download it again, i thought it was my friend doing prank by deleting the recourses

He can't do that right?

So its kind of bug or something like that

[viral blaze]

Idk abt that tho

[pastel hill]

Alright thankyou sir

[viral blaze]

No problem

[long kettle]

When you log out of your account there’s an option you can click “log out of all devices” you should do that, and also do the same thing with twitter once you change your twitter details

[pastel hill]

I didn't use / link the twitter account again, i alr unlinked it

But thanks for the advice

[long kettle]

Good then just click log out from all devices in the game you should be fine

[ionic slate]

Who can help

@celest shadow @static sleet @cyan citrus @night cloak

[celest shadow]

How can we help you, @ionic slate?

[ionic slate]

Do you know how to check if my account has the old friend title thing

[celest shadow]

You cannot check this on your own. Your friend may be able to, but it will only appear if you have been inactive for a certain amount of time and come back to the game.

[ionic slate]

Does it stay for ever

And where does it appear? In a match or lobby

[celest shadow]

It probably does not if you log in to the game frequently.

[celest shadow]

In your friend list.

[ionic slate]

Oh okay thanks

[sour wagon]

https://youtu.be/Zsx7i6DPME8
『AM』KONG〆
5823142018

Alliance + hacker kills people even if the player does not move and they know the locations of the players without movement + im bot and this is a video I took of them after killing me

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sour wagon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[sonic ridge]

@storm flume sir I did the stimulant pack mission more than 30+ times but it still not counting kindly fix the bug 🥺

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sonic ridge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

hi, i tried logging in eith google playe everytime i try it says im banned, but when i log in with twitter (same account) im not banned. what can i do to log in w google play and no pop up?

[ember hollow]

when is metro royale coming

[swift star]

What is the reason of 1 day ban

[pallid briar]

Refer to this below:
#news message

[pallid briar]

It should be stated in the ban notice. Please contact the customer service in-game for further assistance.

[night cloak]

@celest shadow how to increase account level fast I'm playing from 4 years but only 72 and my friends who started with me are 80 and 80+ level how?

[halcyon kraken]

Hello brother how to unlock ban 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @halcyon kraken.

[celest shadow]

You can use the 1.5x or 2x EXP card to level up faster.

[night cloak]

But I have like 2-3 cards only

@celest shadow

[tawdry stump]

Helo

??

[celest shadow]

You can obtain more from the Royale Pass or Shop.

Hello, @tawdry stump. How can we help you?

[gilded cairn]

Does anyone have a 4 finger control setup that they could lend me?

[tawdry stump]

Country region problem

Not sand a code way?

[celest shadow]

Feel free to ask other players for their control layout code in #pubg-mobile.

[storm flume]

Please contact the customer service for further assistance, @tawdry stump. Refer to subpoint 5.4 in #faq for further information.

[gilded cairn]

Okay thanks

[mild karma]

how can i play tournaments (scrims) in pc plzz guide

plzz guide

[neat plinth]

Hi , i am an indian player and i want to transfer my data to BGMI but it is saying that ineligible for the data transfer services . What can i do i already contacted the bgmi discord team they said to report to pubg mobile its their problem .
What can i do now ?

[brave wolf]

contact in game customer support.

[lapis seal]

I need help for game lagging and auto change my sever

[snow kiln]

Good day! My PUBG MOBILE account was blocked for an unknown reason, although I didn't use anything! Please reconsider the decision to block!

ID 5891464214
Device Xiaomi Redmi Note 9
Network W-IFI
Russia

Nickname VASEX

[polar marsh]

Please refer to the private message from @polar marsh for further information, @snow kiln.

[celest shadow]

You may browse #matches and #tournaments for this.

[storm flume]

Please contact the customer service for further assistance, @neat plinth. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

We recommend playing in the server that is closest to your country.

[mild karma]

i already message there but they dont reply plzzz help

[celest shadow]

If you are interested in any of the tournaments, you can contact the person privately.

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further instructions.

[mild karma]

how???

[tawdry stump]

Sand me link 5.4 where is he?

[celest shadow]

Click on their profile and select Message.

[mild karma]

can you make a short video on this to help me plzz?

[tawdry stump]

??

how contact customer services please tell me

[celest shadow]

You may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-left.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[halcyon drift]

Help

Report

[stuck anchor]

Piston, is an update patch in the works?

[celest shadow]

No information about this.

[mild karma]

thnks but i do this to who??

[celest shadow]

If you are interested in a tournament, you can send a message to the person that sent the tournament advertisement.

[opaque dock]

What to do still it's not showing prime plus

@celest shadow

[bronze ore]

He is using bug. I hope you do what is necessary

[dusty prairie]

So I’ve heard that metro will be released December 5th is that confirmed or could it be earlier

Or even later

Ahh I’m stupid

The 6th

perhaps is there a beta?

To test

[modern swan]

will the achievement of the related mode will come again?

[tawdry stump]

Helo

??

@storm flume

Plz change my country region

@celest shadow

[vapid kindle]

Will the packs with achievement items appear in game? Like white rabbit one or something

[sick tangle]

Hey there.
I go into the Mirror World mode, landing on Mirror Island. Once it is over, it charges up and goes on again. When I enter there, I can't see the enemies up there, they become invisble, which becomes so hard to hit. Is it a bug for me or for all? And if it's for everyone, when will PUBg fix it?

[sick shale]

There is no information in this regard.

[sick shale]

There is no information in this regard.

[sick shale]

You can change your region via the in-game settings. Should you encounter any issues, please contact customer service.

[leaden bluff]

Cuando comienza metro royale?

[sick shale]

Please report them in-game.

[storm flume]

Please do not use languages other than English, @leaden bluff. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sick tangle. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

Hey I need help,I just purchased us via fawry pay and I didn't get anything

Does it take time?

[cyan citrus]

I don't think that is an official source, @night cloak. You may try to contact customer service in-game for further assistance.

[night cloak]

oh

yikes

@cyan citrus I bought it from midas pay and the fawry payment

it's legit there

Midas buy*

or whatever it's called lmao

I'll just wait

[cyan citrus]

It may take some time to receive the UC in some cases. Please contact customer support in-game for further assistance, @night cloak.

[night cloak]

ok,thank you!

[soft laurel]

is metro coming in december?

[celest shadow]

Please refer to #news for further information.

[night cloak]

Does the new coupons continue after the event or its an 1 time thing?

[short igloo]

Why titles of other players not showing in spawn island

[vagrant tulip]

It shows up you just need to get near them

[cyan citrus]

Which coupons are you referring to?

[night cloak]

Thx👍

[cyan citrus]

They should be permanent, @night cloak.

[night cloak]

Thx👍

[exotic saffron]

Hey i need some help

I have this music playing in the background that won't stop playing even when I'm in game, doesn't matter if it's classic or arcade. Muting the game music still doesn't make it stop. I've tried uninstalling the game twice and resetting the device but nothing works. Is it a glitch or my device is full of viruses 😕

[quaint moss]

Why stimulation pack doesn't count in memories collect I'll try many time verious method but non of that count

[sage dirge]

hello ! when i play the mirror mode ! i suffer from sound issue

and some visual issues too

[mortal apex]

Feel free to use #old for such.

[cyan citrus]

Please mention your device.

[night cloak]

do u get these after purchasing uc?

[cyan citrus]

Yes, @night cloak.

[night cloak]

I bought some uc and I didn't get it,I got the uc but not the outfits

[night cloak]

I got the us but I never got the outfit.

uc**

[cyan citrus]

You should purchase 60 for the mask and 120 for the outfit, @night cloak.

[night cloak]

ok,thanks

[cyan citrus]

You're welcome, @night cloak.

[night cloak]

so can I buy a certain amount a several tim

times?

And if it reacher 120 I get the outfit orrr

[cyan citrus]

You will get the outfit after you purchase at least 120 UC, @night cloak.

[night cloak]

@cyan citrus sorry to disturb but I kindaaaa wanna see the whole outfit before I buy anything kekw

[short plume]

Can someone help me? I play on emulator and I have this error

I don't know what to do since I'm having this error for a long time

[night cloak]

Well I can't really read it

So can you change ur language to English? Or just translate it for us

[short plume]

''Unknown error. Restart your device and try again''

[night cloak]

Have u tried reinstalling if so maybe try in-game customer support?

[short plume]

I already tried both

[night cloak]

oh

[cyan citrus]

I don't have it. You may try to tap on the outfit.

[night cloak]

I did. Nothing happened lol

I wouldn't ask if it was that easy

[cyan citrus]

I don't have it, @night cloak. I believe only preview is available in-game.

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server.

https://gameloop.com/.

[short plume]

Ok, thank you so much

[heavy vortex]

From the Poro event, I got it's time limited popularity as reward like anyone else. If I don't collect it from the mail, it won't expire right? It has an expiry date btw

[sullen lion]

Jus collect it..it wont get deleted if ur mail isnt collected until the pops expiry date..if u give mark as read and delete then it might get deleted...but it stays in mail..until the event is over..

As far as i know..the event rewards and reddem stuufss stays in mail, when i login after a few days in my second accnt..

[heavy vortex]

If I collect after the event ends, then theoretically the popularity will vanish itself the very Second I collect it, cuz it's date already passed right? 🧐

[sullen lion]

Exactly!!!

[heavy vortex]

Then no point in saving.

[delicate willow]

Why there isn't 90 fps in s21 ultra

[sullen lion]

In csse of coins they might give u as bp concession...idk whats in case of this popularity...

[delicate willow]

I'm waiting from 9 months

[sullen lion]

60fps in enuf for this game...

[sullen lion]

Yep...thats why i asked u to jus collect

[delicate willow]

But the mobile support 120 fps

I talked here foem 4 months and they told me to wait

[sullen lion]

Yeah bro! Okay!

I feel 60fps is enuf so they can concentrate on fixing several bugss from older seasons.... :(

[delicate willow]

But 90 fps is better

[sullen lion]

Auto throw grenade..
Able to see rooftops...

[delicate willow]

And i bought my phone just to play pubg

[sullen lion]

Mm hmm

[delicate willow]

Thats weird for now and there isn't 90 fps for all phones that supports

[sullen lion]

Yeah it is not there..

U might get just wait a few months

[delicate willow]

So where is the moderator

The year is end

And i'm just waiting

And s22 is coming

Wtf what can i do it's too long

[pallid mango]

what is the poro event's redeem codes?

[delicate willow]

Whereeeee is the moderatorrrrrrrr

[sick shale]

What's the matter?

[sick shale]

You may click on the question mark (?) for more information regarding this event.

[delicate willow]

Why there isn't 90 fps in s21 ultra

Galaxy

[delicate willow]

I'm waiting from 9 months

And pubg make 100000 update

I talked to piston from 3 months and he told me to wait

[sick shale]

There is no public information. You may share your voice in #old

[delicate willow]

I talkes a billion message

And nothing

It's a big problem

Is the better phone from samsung

And there is phone cost 500 dollar and support 90 fps

Thats can't be real

For now 9 months and pubg mobile don't fix this problem

And iphone 13 pro max don't support 90 fps

Why you make an acc for pubg in discord and you don't answer anyone

[snow sequoia]

why cant i see any other items in local shop i can only see one outfit and the shard but my friend can see multiple

[swift star]

Nothing is stated! it just say violation of regulations, and duration is 1 day!?

What some possible cause of that?

[delicate willow]

@sick shale why you don't answer why you don't tell pubg mobile your self about this biiiiiiig problem

[snow sequoia]

@delicate willow bro nobody cares shush alrdy

😭

[delicate willow]

Yes you know why

Becouse there usn't acculy 90 fps

I play with 60 fps but my mobile show me 70 fps

[snow sequoia]

Nobody needs 90 fps if u do just use emulator and stop crying

[delicate willow]

And there isn't 90 fps in setting

Becouse in other phones 90 fps is 70 fps

People are playing with 90 fps but it's like 70 fps

The biggest phone like s21 ultra and iphone 13 pro max don't support 90 fps becouse there isn't acculy

[snow sequoia]

<@&481161015728406538>

[delicate willow]

Look

70 fps

In 60 fps

Because there isn't 90 fps

The highest fps in pubg is 70 fps

But they put 90 fps just To deceive people

[sick shale]

It depends on your region.

[sick shale]

You may contact customer service for a better assistance with this matter. We are not affiliated with the development team and therefore are unable to provide accurate answers.

[exotic saffron]

I have this music playing in the background that won't stop playing even when I'm in game, doesn't matter if it's classic or arcade. Muting the game music still doesn't make it stop. I've tried uninstalling the game twice and resetting the device but nothing works. Is it a glitch or my device is full of viruses 😕

[delicate willow]

And where is the contact customer ? @sick shale

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @delicate willow.

[delicate willow]

I can't send anything there @sick shale

[stray agate]

hello management pubg I have a problem, I have taken that 10 years is unfair, but I did not break the rules. I want your help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stray agate.

[sick shale]

It is a read-only channel.

[snow sequoia]

how does the new poro event work

How do i get a permanent mask from it?

[small onyx]

Purchase rp activity point but after complete 1000 point not get 1000 uc back

can i get my 1k uc back

Any one help me

Where is moderate ?????

[cyan citrus]

If you are referring to Cyber Week Rebates, please tap on ''?'' for more information.

[jade ermine]

Hi, I‘m playing with an emulator but I‘m having trouble with sprinting, how do you do it? Whenever I press W I only walk.

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @jade ermine.

https://gameloop.com/.

[night cloak]

Guys why I banned 13 times I don't use cheat why tencent?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[jade ermine]

Oh I‘m using Bluestacks

[cyan citrus]

We don't recommend any other emulator other than Gameloop, @jade ermine. We will not provide any further assistance regarding that.

[jade ermine]

Okay, I didn‘t know that. Thanks for telling me. Is there a reason for that?

So is Gameloop better?

[cyan citrus]

Gameloop is the only one recommended as mentioned earlier, @jade ermine.

[jade ermine]

ok

[dense dock]

this outfit plus mini dont go well together
network : wifi
phone pocophone f3
country : Greece

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @dense dock. You can also submit a report in #old in compliance with the channel's pinned instructions.

[dense dock]

i would but unfortunately the slowmode on feedback doesnt really allow me to do so.

further more is it usual for some matches to get higher ping ? and if that's so why?

[cyan citrus]

You can also use #910138261954002956 thread, @dense dock.

[dense dock]

will do so

as about the ping issue

i been getting stable 20-30 ms but all of a sudden i got crazy ping spikes in a game even spectating the game after i died had me on a 100 plus ping.

[cyan citrus]

Yes, that's normal. In-game latency depends on the different servers you are connected to. Regional or non-regional.

Not something we can help with.

[dense dock]

so basically when playing wit people cross server your gonna get higher ping ?

rather than when u playing with someone from the same server as you.

[cyan citrus]

No. You will be connected to the server of the leader of the team.

[dense dock]

i know that. i was the leader in all the matches thats the thing.

Europe server. 20-30 ms all of a sudden it got ping spikes on one match and one match only.

[cyan citrus]

You can try to play with players only from your region. Again, not something we can help with.

[dense dock]

yeh im just curious if only your teammates or all the lobby

affects that.

[cyan citrus]

Not much public information regarding that.

[dense dock]

i can choose to play with people from my region but what about the lobby. its randomized so certain lobbies that have people from other regions will affect our ms isnt that right ?

[cyan citrus]

@dense dock

[dense dock]

@cyan citrus alright thanks for the help ✌️🏽

[cyan citrus]

You're welcome.

[umbral rampart]

Please give me Pubg mobile support mail

[cyan citrus]

[e-mail]

Please be advised that email can only be usable for general queries and cheater reports, @umbral rampart.

[slow mango]

Hi, I recently factory reset my phone and I forgot my gmail password. That gmail doesn't have phone number or recovery email connected to it. I know the email, my profile id. Can I somehow get it back?

[long frost]

My teammates stabbed me with a grenade video proof

[cyan citrus]

Please contact Google's customer service for further assistance with this.

https://support.google.com/.

[cyan citrus]

Please report such behavior directly through in-game report feature or in-game customer service.

[slow mango]

I've contacted it before, it's just a bot replying to me. Google don't want to talk to people

[cyan citrus]

We can't help you with this in any way, @slow mango.

[umbral rampart]

Dear sir,

My in game region is india and im using Twitter. i have done almost everything still not getting transferred.
None of my friends are able to transfer and one moderator guy is saying that data transfer is working. i don't get it. I already done repair game and reinstall game but still i don't ineligible for data transfer.I already complaint of bgmi support mail but bgmi team say problem is global account.

Please transfer my data it's humble request to you

Thank you teancent team

My character id:- 5290763399

My username name:- ＢＰ丶ＬＩＥＹ

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @umbral rampart.

[neon hull]

Hello I need help is anyone available?

[hexed yoke]

I have not yet transferred my account bgmi from pubg, and now I want to transfer it to bgmi. My only problem when transferring is that your account is currently ineligible for account transfer services When will my account be transferred to bgmi? Help

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hexed yoke.

[cyan citrus]

Hello! How can we help you?

[neon hull]

I was playing in KRJP server but it suddenly changed to Asia automatically why ?

[cyan citrus]

It cannot change automatically, @neon hull. If there is cool-down, you will need for that to be over to change your server again.

[neon hull]

No it changed automatically I didn’t do anything..I was playing with my friend who is playing in Asia but my server was in KRJP after we finished that match my server is changed to Asia

[cyan citrus]

We are unable to help you in this regard, @neon hull. You will need for the cool-down to be over.

[neon hull]

I was pushing rank and it’s so frustrating ☹️💔

How can this happen maybe there is some glitches

[cyan citrus]

That was fixed long time ago. Unfortunately, we are unable to help you in this regard.

[empty cedar]

dynos a bot it wont respond to that 😕

[hexed yoke]

@cyan citrus Battelground mobile India says you know about data transfer

[cyan citrus]

We don't answer for them. We provide community support only for PUBG MOBILE, therefore we will not answer players concerned about another version, @hexed yoke.

[neon hull]

So I have to wait 60days to get back my server again ?

[empty cedar]

ur asking the wrong guy bud

[bitter raven]

Whata Game Hahahahahahahahaha

[neon hull]

Oops mistake reply

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @bitter raven. You can also submit a report in #old in compliance with the channel's pinned instructions.

[hexed yoke]

@cyan citrus You know who knows

[neon hull]

It’s your device problem

[cyan citrus]

No. You may try to contact customer service in-game, but that is highly unlikely that they will respond to you because of your region.

[hexed yoke]

@cyan citrus Then you give the customer support link

[cyan citrus]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @hexed yoke.

[bitter raven]

u ookay bro?

how is it my device problem lol

i jumped with bike and bike landed with his side and went under ground

LoL

[night cloak]

I used 480 UC coupon for the sara character, which costed 120 uc. But it deducted 120 UC and used my Coupons too.

And i didnt get the sara character for lower price 😡

[hexed yoke]

@cyan citrus Then you will see that bgmi is naming you that you know about data transfer

[cyan citrus]

The Sara character is worth 600 UC coupons not 480. Could you please elaborate further?

[cyan citrus]

We are unable to help you any further in this regard. Please take this discussion to #chat.

[grave mason]

Hey support
The new mode got some problem the enemies are teleporting for me and even a noob player can easily kill me fix this freaking problem

[cyan citrus]

Please mention your device, @grave mason.

[grave mason]

My current device is : Redmi note 8 Pro and I'm full 60 fps

And My Ms ( PING ) IS : 100 UP TO 80

[cyan citrus]

Do you happen to have a video recording of the issue, @grave mason?

[grave mason]

Ok I will Play one match and I will record it and send it

[snow sequoia]

No i mean the todays guest poro event

[cyan citrus]

Could you please share a screenshot, @snow sequoia?

[night cloak]

Wait let me check..

[tardy mica]

Changed my Gameplay management age setting by mistake to under 18 now i can’t play the game more then 2 hours
& can’t change the age before a Month
Can someone plz help me out

[pallid briar]

Unfortunately, you need to wait for the cooldown to end before changing again, @tardy mica.

[cyan citrus]

You may tap on ''?'' for more information, @snow sequoia.

[snow sequoia]

It doesnt say how to get the permanent masks tho

[marble quarry]

why 'stimulant' mission not working? i've done that mission at least three times. 😥😥

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @marble quarry. You can also submit a report in #old in compliance with the channel's pinned instructions.

[jade ermine]

Installing Pubg Mobile on Gameloop took about 90 minutes, is that normal?

If not how can I fix it?

[frail siren]

We are only able to providde assistance for mobile players.

[quaint moss]

When infeed poro screen stuck on that loading screen I tried 7 time every time same thing happened and every time I open event its started loading it's consume lots of data and time
Some sort of worst event page not properly optimise

Some time event load but all mission are Missing need to fix that that event page not properly create or build its cause us pain last 1h I'm tring to collect cooking and give its to poro but always something happened and event stuck

[little hazel]

I want to switch my server vietnam to global, long time ago my server have been switched to vietnam server and i cant return, can you help me?

[dry garnet]

Hello @here How Can i fix this Issue ??

[celest shadow]

We would like to inform you that once you log into the Vietnamese version, you will no longer be able to use the same account to play in the global English version of PUBG MOBILE. Please understand that this is a restriction by the Vietnamese government and there is nothing that the developers can do about it. You can continue playing with your account in the Vietnamese version or create a new account in the global version. Thank you for your understanding.

[celest shadow]

You will not be able to send any gifts today because your account is suspected to have been involved in abnormal gifting. Please contact the in-game customer service for further assistance.

[dry garnet]

why i facing this issue ?

[little hazel]

It's not my problem, I didn't do it on purpose. a while ago the turkey aid team made a comeback for this i don't want anything impossible. Is there anyone who can really help me?

This is pubg mobile's problem, it's not a choice I made on purpose, why am I being punished like this?

[storm flume]

Please contact the customer service for further assistance, @dry garnet. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

This is not an issue with PUBG MOBILE, rather intentional because of the Vietnamese government's restrictions.

[little hazel]

I sent you a link in a private message, turkey pubg mobile support is taking care of it, how is it not related to pubg mobile? Even the turkey pubg mobile support team can handle it, the vietnam government does not block it 🙂

[celest shadow]

Please contact the in-game customer service for further assistance.

[little hazel]

In-game customer service is just bots, I can't contact anyone. I'm trying in vain.

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

We are unable to assist players with account related issues through the community in any way.

[shell inlet]

Idk where it is better to write this. My google account was blocked and i haven't got access to it. How can i return my pubg account?

[little hazel]

I can't use the in-game link to reach customer service, do you understand me? I can't communicate at all because I'm just being shunned by bots. thank you again i tried in vain 🙂 see you ,

[celest shadow]

Do you have another social media account or e-mail address/phone number linked to your PUBG MOBILE account?

[shell inlet]

No

[celest shadow]

You will need to recover your Google account in order to gain access to your PUBG MOBILE account. You can contact Google's support at https://support.google.com.

[icy osprey]

Np

[keen rivet]

Hi

My PUBG ID name is Epic Zero from Past Many seasons am not getting my region Pakistan events Plus there is no option of region in my account & safety

help me please because i miss every event of my region please check my region and make it to Pakistan

this is my ID number

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @keen rivet.

[keen rivet]

PUBG support team can change my region??

[cyan citrus]

No. Nothing can be done in this regard, @keen rivet.

[keen rivet]

when i updated this current season i saw region option came in account and safety there was Erangel written and was also wrritten i have 30 days to change my region but the very next day that region option vanished

what was that?

[cyan citrus]

Please refer to my this response again, @keen rivet. There is nothing you can do to change that.

[keen rivet]

i am referring your answer but am saying what i saw!
was that glitch?

[cyan citrus]

This is not a glitch, @keen rivet. This is a legislation issue.

[keen rivet]

it means whole life my region gonna be erangle?

i can never avail any event of my country

[cyan citrus]

You have already been answered, @keen rivet. Please move to #chat for further discussions.

[scenic mauve]

Hi guys, I need help

[cyan citrus]

Hello! How can we help you, @scenic mauve?

[scenic mauve]

My friend's account has been hacked, but we got it back and we can access it from Facebook and google play, however the hacker linked his email to the account too 🙂💔, and we have been trying to contact customer service but it's useless and we sent the receipts and all but no help💔

[cyan citrus]

Please understand that we only provide community support through this platform, therefore we are unable to help players with compromised accounts. You may try to contact the customer service again through in-game, @scenic mauve.

[scenic mauve]

Ah ok, thanks 😊

[cyan citrus]

You're welcome, @scenic mauve.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @bitter parrot. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[stoic saffron]

When does metro start ????

[celest shadow]

Please refer to #news for further information.

[lost shuttle]

Hello pubg mobile community
My account got a ban on 12/11/2021 for 7 days , after new update the ban days increase to 23/11/2021 ! and now it should open ! Now i check my account and the system say it will open in 29/11/2021 ! I got the ban for uc deducted! How can i solve this problem

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lost shuttle.

[night cloak]

Is there a way to get the players that were in your game to report or atleast see who youve killed?

[silent panther]

You can’t this is not a problem this is a punishment and it’s not that bad

[spice gust]

Hello pubg mobile i wanna report a bug: when i piggyback my teammate i cant put him down there is no button to put him down and my teammate said iam lying.thank you for support pubg .bye

Incase you wanna a proof there you go

[west vapor]

Have you tried to perform a routine repair?

[spice gust]

No i havent

[west vapor]

Try this and let me know if it helped

[wispy crow]

@lime juniper bro Plz reply there is A serious issue

[west vapor]

Please state your issue here

[wispy crow]

I just Collected these Rewards but i Didn't Get those In my Inventory

Neither m4 nor Outfit appeared in my Inventory

[spice gust]

Ok i will

@west vapor thank you for the information

[wispy crow]

@west vapor i just wanted Collect and Redeem It to Permanent outfit

But it doesn't appeared in My Inventory

[west vapor]

Try to close the app fully and restart your device.

[wispy crow]

I have tried even Routine Repair

[west vapor]

You tried to log out and in again right?

[wispy crow]

Yes

[wispy crow]

@lime juniper

@west vapor if i purchase the pack will these all items Will be added to my Inventory

As Starting items Didn't collected in My Inventory

[west vapor]

@wispy crow please report your feedback in #old. Seems odd that you didnt get it. The developers will look into your issue then. Keep in mind due of high volume of reports, it might take a while.

[west vapor]

Please do not tag staff here for minor issues. Its not a serious issue.

[wispy crow]

It's not Minor in just three days That Outfit will disappear so I can't get that Permanently

[west vapor]

6th december.

[mild hull]

Hellow Pubgmobile My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible. 5343074184

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mild hull.

[ionic slate]

5353579822 this guy keeps following me in-game, insulting me and sexually harassing me, what can i do about it

Hes being really really weird

[frail siren]

You can block the user in game, @ionic slate.

Under [Game Friends], tap on the Message icon at the right side of the avatar of the friend you wish to block, then access [Message]. 4. Under [Message] page, tap on the icon at the top center of the page, then click "Block player" to block the player you want to.

[west vapor]

You can also report him in-game for verbal abuse.

[ionic slate]

I did already, but didnt help i guess

[ionic slate]

Oki thanks

[west vapor]

It takes some time for the support team to review your report. Please be patient. For the time being, blocking the player might be the best solution.

[celest shadow]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension, @night cloak.

[night cloak]

Well, what if I did this a year ago, does it have anything to do with me now?

It was a program that gives stability in the frames, as it makes the phone give the strongest performance

@celest shadow

[celest shadow]

As long as you do not use such applications, you will be fine.

[night cloak]

My friend is getting this error whenever he tries to crate or join some team in crew since season 10 , what is this problem and how can it be solved ?? @celest shadow

[celest shadow]

Accounts that have a history of cheating will be permanently suspended from participating in the All-Talent Championship.

For further information, please refer to this tournament security announcement:

#news message

[night cloak]

I mean, does he consider that I have violated the terms and am i in danger? Note that I worked on the program once a year ago

[celest shadow]

Probably not.

[night cloak]

Fine, thank you

[night cloak]

Thanks bro. ❤️

[peak merlin]

if i buy this will i get any item i choose or is it randomized?

[frail siren]

It's randomized.

[neat oracle]

hi when i go to cheerpark to change my sensitivity, it changes my recoil my sprays go crazy, i changed sense for 3x once and it changed my 4 and red dot, it all become shaky

[west vapor]

Only the ones you have or expired items can be permanent.

[urban comet]

What is the daily limit of points?

[winged spire]

Hello bro can u help me in data transfer issue

[peak merlin]

so i have a m4 on timer so if i buy this rn ill get the m4 permanently? thats honestly all i want

[west vapor]

Yes but then buy the advanced one for 600 uc

[peak merlin]

alright ty

ill buy some uc and get its pretty nice 😊

[peak merlin]

so i have to buy the advanced pack then pay again for whatever the amount the m4 is?

[west vapor]

No no. Advanced one will get u the m4 if you have the m4 as a temporary item

[peak merlin]

if i get other items

and then buy advanced pack

would i still get all those items?

[west vapor]

So if u own the items in the advanced pack, then u will get it once u buy the advanced pack. @peak merlin

[peak merlin]

does this apply to expired items that have been collected?

or just the ones you have temporary

[west vapor]

Yes. So what i would recommend is, do a few more levels so u get MORE time limited rewards and then afterwards buy the packs to get them permanently

[peak merlin]

ill just collect everything then buy it

😏

alright thank you soo muchhhh

arigato gozaimasu!

[west vapor]

Yes. Collect everything then buy supreme pack to get everything permanently.

[peak merlin]

wait

[west vapor]

No worries. Glad i could help

[west vapor]

Yes?

[peak merlin]

i wouldnt get everything if i get the advanced?

[west vapor]

Only the items that are displayed in the pack

[peak merlin]

the supreme pack is pricey

ah i see ty

[west vapor]

If u get all 3 mythic sets temporarily, and u pay 3000 uc for the pack. Thats still cheap for 3 mythics 🙂

[peak merlin]

ik that but i dont need those

it is a good deal but i prefer not to spend that much on something i dont really like

that 600 pack is a steal for sure tho

that m4 alone would make me pay 600

[west vapor]

So then i recommend getting jayce and vi as a temporary item too and then but the 600 uc pack.
Or even better collect all items in the advanced pack temporarily and then buy the pack to get most out of ur 600 uc 🙂

[peak merlin]

yes definitely

[west vapor]

Glad i could help. Let me know if you need anything else

[tall wagon]

problem 😑

[honest valley]

Can someone tell me when metro royale is going to come back??

[frail siren]

12.5

[honest valley]

5 December??

What is wrong with tencent

Why are they delaying some sheety event

[urban comet]

how much daily limit???

[neat oracle]

i was testing something with my sense, i changed my 3x to 2% more than what it was, it made my 4x,6x,3x, and red dot have really shaky recoil

[charred vessel]

6 December not 5

[west vapor]

Actually its 6th december

[west vapor]

Can you elaborate on your issue?

[west vapor]

You didnt change anything else on the other scopes?

[neat oracle]

nope

[feral forge]

Behave, and please be nice to other server members, @frail siren.

[frail siren]

sry bbg

[midnight tendon]

I have used the stimulant pack multiple time but this memory is still incompleted

[narrow sparrow]

@feral forge why error 403 is not active in the server?

[cerulean scroll]

Feel free to report it in #old

[winged spire]

Hello dear mods I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @winged spire. Remember to read through #faq before asking questions in the support channels.

[winged spire]

Hello sir I unable to transfer my PUBGM global account

[sick shale]

We are unable to assist you with this matter.

[valid jewel]

I want to log out from the banned account so I can play on my other account how do I do that

[twin turret]

Hello pubgm

[celest shadow]

You can try reinstalling PUBG MOBILE.

[celest shadow]

Hello, how can we help you?

[twin turret]

I have an problem in data migration from pubgm to bgmi
Problem facing Your account is not eligible for data transfer
So I raised query in bgmi support server and mail .
They said kindly contact pubgm for this problem

[twin turret]

@celest shadow can u help this

🥲

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. You may refer to subpoint 5.4 in #faq for further instructions.

[honest valley]

Please fix this garbage s game

I was unable to when heal I was standing on the slope of the hills

This never happen until new update came up

Fix this glitch immediately

Now don't ask me for some useless files or proof.

Because more players will complain the same issue

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @honest valley. You can also submit a report in #old in compliance with the channel's pinned instructions.

[brazen kestrel]

Just want to ask if I buy this can I get the rewards immediately or should I complete the missions before I can get them?

[craggy gyro]

can someone explain me the new island adventure event in a nutshell please?

[serene rose]

Can anyone tell me wat is the limit to the number of exploration points that I can get in a day in the new event ??

There is no limit ig?

[celest adder]

Please tell what requirements to become content creator of pubgm and how i get weekly room card and other rewards because i'm stream almost from 1 year on youtube

[heavy vortex]

120 from playing.

[celest adder]

YouTube name:- hamzayt102

[heavy vortex]

Please refer to #735483472432594994 under Community

[serene rose]

We won't get points after gaining 120 once?

Not mentioned here tho

[heavy vortex]

120 is the limit after which you can't get more points a day from playing classics.

[serene rose]

Ok thanks

[slender roost]

do they fixed the parachute problem ?

[noble void]

Legal emulator?

[sick shale]

The only recommended emulator is Gameloop:

▫️https://www.gameloop.com

[west vapor]

Hi @brazen kestrel . If u buy this, u wont get them. U will get them as permanent instead of temporary once u finish reach the levels.

@brazen kestrel here an example:

[brazen kestrel]

Thank you@west vapor

[dry solar]

Doesn't work, I download PUBG on my ipad and it works perfectly fine. But I want to play on my fine and the game would just be stuck on the loading screen forever. I am using an Iphone 13

[dusky yarrow]

Hey what is daily of amount coin we will get by playing in this mode? @heavy vortex

[heavy vortex]

.

[dusky yarrow]

Thanks

[heavy seal]

Hi folks! How can I get licence for pubg mobile tournament. Do you have a link for online form or right email?

[sullen lion]

the event is for 40 days exact! So at the end you will get 4800 coins! Per day limit is 120! The other 1000 can be used to open to get poro or mythic or uaz stuff if ur luck permits you too!

After Reaching all levels, if you spend 3000uc you can get all the mythics and legendaries, even if u have collected and it expired.!!

Good event!

[west vapor]

Hi @heavy seal

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml

[heavy seal]

thanks! I've sent 2 asks for this form without reply 😦

[west vapor]

Thanks for the input ! 🙂

[west vapor]

Nobody replied to u?

[sullen lion]

Welcme

[heavy seal]

exactly - no answer at all

[west vapor]

At least i answered you 🙂 glad i could help you 😁
Let me knw if you need any further assistance

[heavy seal]

yes! I appreciate it! BTW do you have any possibility to check if my inquire has been submitted?

[west vapor]

Unfortunately not. Only staff members have access to it.

[heavy seal]

Ok. Do you have any advice what I can do more?

[west vapor]

Besides being patient there is nothing you can do.
After you applied, you will be contacted if you get selected.

[raven field]

Hey

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @raven field. Remember to read through #faq before asking questions in the support channels.

[raven field]

Need support any admi. Online

Help

😑

[pallid briar]

Please state your issue first, @raven field.

[raven field]

Everytime showing this when I try to login with 3rd link

Fix this ASAP 😡

[sick shale]

Where are you from?

[quaint moss]

Somebody will tell why this became a BGMI folder, when I never installed BGMI AND even deleted it 3 times, still it came back

[raven field]

India

🤬

Solve my problem

[storm flume]

Please refer to subpoint(s) 4.10 in #faq for further information, @raven field.