questions

[feral forge]

Feel free to share your feedback to the game in #old in compliance with the channel's pinned instructions.

[tacit nova]

I made it to much

This problem done with mostly player bubg

After update today

[feral forge]

Please know that it may take some time for the developers to look into the matter and fix the issue, we kindly ask for your patience.

[tidal thunder]

@feral forge i deteled the game reinstall it downloaded the ressource problem still there the game was fine untill the 7mb update i am not the only one with problem

[torpid coral]

Me too

[feral forge]

Feel free to submit a report regarding the issue through the #old channel.

[tidal adder]

Did ya find any solutions mate ?

[fathom lily]

Why i am always number 4 also i got a powerful mobile than my friends ?

Device : RedMagic 6 pr

O

[west vapor]

The numbers doesnt really affect your gameplay.
You get a number assigned based on your PING at the moment you entered spawnisland. People with lower rank enter the spawnisland earlier and will get a lower number assigned.

[ionic slate]

Uhm... sticky bombs?

[cyan citrus]

What is the issue, @ionic slate?

[gentle falcon]

Hello, my account has been hacked and the hacker has linked my Twitter account. Please help me. No one has found me to turn to, and I have all the evidence that my account is psychologically destroyed. Please help me.

[ionic slate]

I have a sticky bomb pick option in my settings but i have never seen one or used one.. is there a sticky bomb in pubg?

[storm flume]

Please contact the customer service for further assistance, @gentle falcon. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

That can be found in Karakin map.

[ionic slate]

Ohh okay i never knew that, thanks

[cyan citrus]

My pleasure!

[gentle falcon]

Bunk Hello, my account has been hacked and the hacker has linked my Twitter account. Please help me. No one has found me to turn to, and I have all the evidence that my account is psychologically destroyed. Please help me.

@cyan citrus Hello, my account has been hacked and the hacker has linked my Twitter account. Please help me. No one has found me to turn to, and I have all the evidence that my account is psychologically destroyed. Please help me.

[cyan citrus]

As mentioned earlier, please contact customer support in-game for further assistance, @gentle falcon.

[gentle falcon]

@cyan citrus I did not get any help and my account will be lost because the hacker wants to terminate my account for seven days and unlink my game center account. There is no response from customers and after I sent all my data I am in a very bad condition I can no longer bear what is happening

[cyan citrus]

We are unable to help players with compromised accounts through the community, @gentle falcon. A delayed response from the customer service can be expected due to enormous number of requests every day. Please wait patiently and continue with them.

[gentle falcon]

@cyan citrus My account was for a day and the next 3 days and then a week later and I or I never get help. Thank you, pubg company. We paid a lot of money to have a good account, and in the end, you could not know who the owner of the account was.

[cyan citrus]

Your account security is your own responsibility after all, @gentle falcon. You should never share your login credentials with anyone and use two-factor authentication. We are unable to help you with this in any way. Please continue with the customer service.

[gentle falcon]

@cyan citrus Thank you and I hope you are in the best condition and I am sorry for anything that I lost my nerve only I am sorry

[tidal adder]

Peps playing unfairly these days again

For first fees matches of season just to maintain kd

This is definitely a hacker

[cyan citrus]

This is fine, and thank you for your understanding. Please continue with the customer service.

[tidal adder]

What should I do please suggest..

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tidal adder. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[tidal adder]

Thank

[gentle falcon]

@cyan citrus Please how can I talk to customer service via discord

[cyan citrus]

You cannot do that through Discord, @gentle falcon. This is a community platform. Please refer to #faq sub point 5.4 for further instructions on you can contact the customer service.

[gentle falcon]

Thanks

[cyan citrus]

You're welcome.

[glad apex]

Why take a banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glad apex.

[fathom lily]

I join first one in my team and once my friend join i get lowered to another number

[west vapor]

Seems like you used an unofficial channel to buy UC.
Please note that only in-game purchases and midasbuy are the ONLY valid and official ways to purchase UC.
Using unofficial channels can result to penalties or/and suspension of your account

[west vapor]

So after starting the game you are #1 on THE SPAWNISLAND and then #4?

[humble wren]

No bullets, I can't get into cars, my teammates ain't moving.........I wonder if pubg actually fix bugs

[peak grail]

Hello, please help. My account has been hacked. What do I do now?

[west vapor]

Please try to do a Routine Repair of the game and Offload PUBG MOBILE one time, @humble wren . You can Offload the game through your device settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Offload App, and let me know if it will make any difference.

[west vapor]

Please contact the in-game customer service for further assistance in this regard. Please know that we are unable to assist players with account related issues here on Discord.

[peak grail]

Yes, I reached with them, but they did not make me happy in anything they say, contact support

[peak grail]

What do I do sorry now

[west vapor]

As mentioned we are unable to help you with account related issues.
Try this:

[humble wren]

Is there any way for Android?

[peak grail]

Thank you, but I speak Arabic with them

[west vapor]

Please try to do a Routine Repair and Restore Default Settings for the game. Clear game cache an restart your device.

[west vapor]

Hope it helps.

[humble wren]

Ok

[open willow]

Hola

[west vapor]

How can we assist you?

[night cloak]

I purchased daily pack now but didn't get the uc and my amount was deducted someone help me please

I have screenshot of my Google recipe

[night cloak]

Any way to stop resources pack download in PUBG Mobile

[robust mortar]

New glitch in the event mode. I came down with one of those weapons still equipped (the shark looking one ) and when u aim with it. U get a birds eye view of ur area. U can see everything

[round spear]

This supposed to be Dr disrespect voice pack but it shows an outfit not the voice pack

[robust mortar]

Idk how it happened but I was able to see everything with it. I don’t think pubg intended for this to happen.

This is my teamates POV

I tried to do it again but I don’t know how. Anyways, I’m sure it’s a error . But ppl might figure it out and exploit it like that one old glitch where u can go tiny with guns

[night cloak]

Nothing I have internet issue that time like reconnect during the process and the notification that showed to me is payment cancel but in the Google recipe and the amount of money is been used and I didn't get UC

[west vapor]

It might take some time to transfer the UC into your account.
Please be patient and contact in-game Customer support if you havent received it after 24h.

[west vapor]

Seems like a bug a few people encountered. Feel free to report your feedback in #old

[west vapor]

Feel free to share your feedback to the game in #old in compliance with the channel's pinned instructions.
Please know that it may take some time for the developers to look into the matter and fix the issue, we kindly ask for your patience.

[night cloak]

Why am i still not conquerer?

[brave wolf]

you have to be Ace

[pallid briar]

Please refer to subpoint 3.10 in #faq for more information. You need to be top 500 and Ace or above.

[night cloak]

Oh...

[west vapor]

To be conqueror you need to be more than 4200 points and in top 500 in your sever by the end of the day / by the daily server reset.

[tidal adder]

Pretty sad with this game

It’s messed up now

I am not sure which server am I playing

Arabic or na or Asian

Mixed ping not stable

[sturdy yacht]

@cyan citrus @feral forge @sick shale i unable to transfer my account into battleground mobile india

[pallid briar]

We only provide community support for the global English version of PUBG MOBILE. Please contact their relevant Discord server instead, @sturdy yacht.

[sturdy yacht]

See this

[pallid briar]

In that case, please contact the customer service in-game for further assistance, @sturdy yacht.

[hoary jacinth]

I want to talk to @lime juniper pls

[lofty hearth]

hello , can you help me with my hacked account

[feral forge]

Do you still have access to your PUBG MOBILE account with your linked login method?

[lofty hearth]

no

[woeful zenith]

Hey i got banned while playing with someone in squad that i don't even know he was an hacker. Is there any way to unban the account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woeful zenith.

[feral forge]

If you do not have access to your game account with at least one of the login method that is linked to your game account, the customer service in-game will not be able to assist you any way.

[soft halo]

Apaa bisa bantu sayaa

[urban hound]

Hello pubg mobile I have updated pubg I have got the season shop but the local shop has not appeared for me .

[lofty hearth]

my account ID:5554384738 .. my twitter account Aberr_ , how is disengagement done? why can't you get the account back????

[brave wolf]

BGMI...

[hollow venture]

Hello sir,few days ago i change my region,now i wait to change my region again,can anyone help me?

[night cloak]

Yoo, any mod here?

[hollow venture]

Old region id Egypt
Now i want to back Bangladesh region

[heavy vortex]

You can change region from in game basic settings.

[feral forge]

You will need to have access to at least one of the login method to your game account, otherwise the in-game customer service will not be able to assist you in any way.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @harsh walrus.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[celest shadow]

How can we help you?

[night cloak]

Why zombies disappeared so early?

Like it was just a week

[celest shadow]

Survive Till Dawn or Infection Mode?

[night cloak]

Yes

[celest shadow]

Please refer to the patch notes in #news for further information:

[night cloak]

Oh, so is it going to stay in game to play on selected days or it's temporary event?

[hasty charm]

Hello, pubg supper team
I am playing pubg mobile of 2018, and I connect my account with Facebook, and I lose my Facebook account in 2019 because I lost verification code, and I couldn't get back my pubg account but I can access my email, I already tried to contact Facebook, but to no avail.

[celest shadow]

It will return on November 25, and be available every Thursday, Friday, and Saturday.

[night cloak]

And it's not temporarily?

Just like War and Quick Match?

[celest shadow]

You will not be able to play Survival Till Dawn and Infection Mode on Sunday, Monday, Tuesday, and Wednesday.

[celest shadow]

Please contact the in-game customer service for further assistance, and the customer support of your social media account in question.

▫️ https://www.facebook.com/help

[night cloak]

Yes and it will disappear after a month or new update?

[celest shadow]

Probably not.

[night cloak]

Hopefully

Ayt, thanks for support <3

[mellow orchid]

Hii <@&639889499718942720> @lime juniper
Please fixed this bugs

1. Anna charachter is so ugly, its like zombie, if u dont using shirt, u can see she neck n body is different,
2. Anna charachter become bald when using helmet, is very ugly to see
3. This old bugs since rps19 report this 3 times but not fixed, whenever i using grenade skin it after 1 match, days, it automatic changing to basic grenade no skin,
4. When using basic charachter women with tails the hairs n helmet looks bugs, it disgusting in game
5. The same as upper feedback, whenever i died i cant return to lobby, it freeze, and tge only way is closed the app.

Please fixed it soon
I already post at feedback but my report not appeal/deleted by admin

[flint marlin]

Umm actually this problem is in bgmi.when I go to the map selection screen no map is showing and for some reason it shows that my server is north america

[hexed yoke]

When will start data transfar

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @flint marlin.

[night cloak]

how to ged rid of this weird jump button ?

it's annoying bruh 🤐

[high spindle]

My account has been stolen and PUBG Mobile has not done anything about it. The technical support is bad and I never get answered, and I will publish my story in all social media about the company, Peggy, and it does not help anyone literally with anything. been banned. Thank you, Pubg Mobile, for everything you did for me. Thank you very much

[polar marsh]

Please refer to the private message from @polar marsh for further information, @high spindle.

[heavy vortex]

@night cloak you can combine jump and climb from basic settings.

[night cloak]

eh ?

[heavy vortex]

it'll remove that button in your screenshot

[night cloak]

oooh

how to combine jump and climb ?

[night cloak]

since this update making me all confused 🤐

[heavy vortex]

I don't have the game open rn, but click settings from game, then from basic settings search for Jump/climb

[soft field]

What is it with people not getting the Arcane lobby

It's been 4 days since update and I didn't get the background lobby

[celest shadow]

Please check the themed section in your events center to collect it.

[faint jolt]

Hello I have problem getting into matches

@celest shadow

@feral forge

It is stuck in loading screen after it just goes to back to lobby

[haughty flame]

Not sure how this works

[opaque saddle]

Is it global event or Turkey only?

[jaunty torrent]

@heavy vortex pmco spring split 2022 qualifiers date ??

[heavy vortex]

check bottom left of your screenshot (the ranking page one)

[faint jolt]

@heavy vortex olive

Is it just mine

Or y'all pubg also bugging rn

[boreal sail]

+1 What is this???

[faint jolt]

Idk it's like a bug or smh

[boreal sail]

pubg is die 😐💔

[faint jolt]

@nocturne wedge

May ik why my pubg keeps giving me resoruces updates

I have updated 30 times rn

[boreal sail]

😐

[modern salmon]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: 5642567834
Email [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @modern salmon.

[stark crypt]

Hey pubgm🙏🏻
As a season 1 player i am so dippressed, that @PUBGMOBILE bring back season 1 and 2 compact outfits in that 'season' event and giving it for token. At least respect old players!!. please remove that event😢

Note : s1 compact outfit is exclusively for sa players

[keen cliff]

Hello i need help

My account is banned without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @keen cliff.

[round spear]

Since yesterday my UI is messed up it's really small and I can't save any settings, soonest leave it all goes back to default settings. The game is unplayable 🙂

[teal egret]

I am a PUBG player from the second season, and my account was banned because a hacker was activated on my account without my knowledge.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @teal egret.

[twilit rune]

• there is a big-time landing glitch, I just land completely out of place
• After winning the match or dying > there is no way to return back to the lobby; I have to close the game-n-start it again
• Music is turned off via settings, but in the lobby I can still hear it.

[unkempt mantle]

I have changeto my country region Egypt to India server

My ID number 5204600735

[tender girder]

can you please drop the link to apk version 1.7?

[cerulean scroll]

It's available in #faq

[cerulean scroll]

You can change it from in game settings

[cerulean scroll]

Provide it in #old

[abstract rivet]

Admin

[thick void]

My account is about to be deleted. please help me

[ancient pilot]

how to download get access to pubg mobile beta version ?

[storm flume]

Please contact the customer service for further assistance, @thick void. Refer to subpoint 5.4 in #faq for further information.

[ashen sapphire]

I can't able to play my game smoothly do something

[stoic ether]

After the update im getting some ARK Survival Evolved vibes(lags)

[fallow quail]

Why Paid gfx tool not supported im 3 ram player

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @fallow quail.

[fallow quail]

Mne

[neon drum]

need help

can’t unlink icloud

[fallow quail]

Me not playing without gfx tool my device very lowend what i do

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @fallow quail.

[heavy vortex]

@fallow quail How about you read this clearly.

[neon drum]

@heavy vortex can u help me

[heavy vortex]

Wait for a staff to assist you, I'm not aware of it.

[storm flume]

Please do not use languages other than English, @stoic ether. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

Could you please try to perform a repair from the login menu of the game? Select Repair and Restore Default Settings.

[unkempt mantle]

30days timeing show ing now how to change

[celest shadow]

You can wait for the cooldown.

[night cloak]

I have access to my account by logging in with my email address. Someone has access to my account and has connected their facebook and twitter. Can you remove two links so I can play freely on my account?

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

I need help.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@celest shadow Would you look at it?

I need help.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[thin void]

How to complete this mission.... I try more than 10 times in different ways but still it's not counting pls explain or is it glitched??

[celest shadow]

How can we help you?

[celest shadow]

A few other players have reported this issue. Please submit a report in #old with the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[night cloak]

UC Purchase

[celest shadow]

Please elaborate on your issue so we can assist you.

[night cloak]

Do you have Turkish, do I have trouble speaking English?

[celest shadow]

You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

I Got a Google Play Code Today and Had It Read to My Account, but how do I change it to show other Emails in In-Game Payment?

[jolly fog]

@celest shadow
When is this glitch gonna get set?
I cant exit to lobby after match finishes

[celest shadow]

Please contact Google Play Store's support for further assistance.

[celest shadow]

Did you face this issue today?

[night cloak]

Thank you Good Day By the way, How Can I Choose Turkish Language?

[livid ridge]

hello

[storm flume]

Please do not use languages other than English, @livid ridge and @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[livid ridge]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @livid ridge. Remember to read through #faq before asking questions in the support channels.

[livid ridge]

I'm an emulator user, I click on my gameloop game, but it doesn't enter, download, install, download, install After a few logins, work again, my daughter, this time the game cannot be installed, it stays fixed, can you help me?

[pseudo iron]

Sir i want chnage my region

I am trying from few month 🙂 pubg dont send code at my number

[livid ridge]

plase help me

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[pseudo iron]

Sir please help me change my region to pakistan 🙂

[livid ridge]

I visited there, I did not try

[storm flume]

Please contact the customer service for further assistance, @pseudo iron. Refer to subpoint 5.4 in #faq for further information.

[pseudo iron]

Sir i did

And i also try to remove my email but it didnt go well

[livid ridge]

@celest shadow help me pls

[tidal adder]

Any one playing NA SERVER from Australia ??

They f** up with servers

[pseudo iron]

Sir they say this

[cyan citrus]

Please do not bypass the inappropriate language filters, @tidal adder. Add more details about the issue you are facing.

[pseudo iron]

I link twitter and email since i made this account at seasion 2 and they keep sying that i have guest account 🙄

[vagrant tulip]

What is your issue ?

[pseudo iron]

I wana change my server

[vagrant tulip]

Go to maps in top right corner click on the server and it will direct you to the place where you can change the server please note that you can’t change the server before 60 days if you changed it previously

[pseudo iron]

I mean region

Soory

[vagrant tulip]

You can see right there in the settings change sever click on it and change

[pseudo iron]

I want change my region country to pakistan

[vagrant tulip]

Oh please join the Pakistani regional server from #735483472432594994 3.1 because unfortunately we can’t help with regional issues over here

[pseudo iron]

Ok

[tidal adder]

My apologies,

It’s been frustrating with NA SERVER FROM AUSTRALIA AS There is lots of desync and lots of lag issue.

Comparison to last season, it’s been messed since yesterday.

Can’t play any more, <@&639889499718942720> that’s why you are loosing player from Oceania server.

As there is lot of people facing frustration from Tonga, Fiji, newzeland and Australia.

Please do something in- order too preserve yours eminent.

Cheers.

[orchid oriole]

I can't change my region to Pakistan even my time is complete kindly help me and change my region to Pakistan

[cyan citrus]

Please feel free to provide your feedback related to the game through #old.

[cyan citrus]

What is the issue you are facing when changing your region?

[night cloak]

@cyan citrus hello, I wanted to ask if we can mount knocked player on vehicles?

Like after PiggyBack

[orchid oriole]

Code not receive and also they ask you tek to many actions nad can't change it to Pakistan

[pallid briar]

I believe not.

[night cloak]

Aww, that would be nice.

[pallid briar]

Feel free to leave your suggestions in #old!

[orchid oriole]

@cyan citrus kindly sir help me

[night cloak]

Alright

[cyan citrus]

Please contact customer support in-game for further assistance.

[meager pumice]

Any event for popularity?@cyan citrus

[cyan citrus]

No information in this regard, @meager pumice.

[orchid oriole]

I already do that but their is jo response from that's
So i ask you please help me

[cyan citrus]

We are unable to help with such account-related issues through the community, @orchid oriole. Feel free to contact them again.

[meager pumice]

Oke

[orchid oriole]

Ok sir

[lusty fiber]

I had a voice pack named "Metro royale voice pack" I had to do a lot of grind for it.but now I cant find it.if I press my already equipped voice pack then it just says in normal voice.

[meager pumice]

How much days premium crate is in game?@cyan citrus

[sick shale]

You have to download some resources.

[sick shale]

You can check it yourself in-game.

[meager pumice]

Oke

[lusty fiber]

all the resources downloaded,I cant find the pack in inventory either.

[sick shale]

Try checking again later when Metro Royale mode is available, @lusty fiber.

[lusty fiber]

I checked it when it was back In october 31

still same

cant find it

[subtle siren]

.

[plucky hedge]

This is problem is still happening ‼️‼️

[stark crypt]

Hey pubgm🙏🏻
As a season 1 player i am so dippressed, that @PUBGMOBILE bring back season 1 and 2 compact outfits in that 'season' event and giving it for token. At least respect old players!!. please remove that event😢

Note : s1 compact outfit is exclusively for sa players

[sick shale]

Share your voice in #old.

[stark crypt]

Ok sir

[real shard]

Will Metro come back on 22/11 on time?

[dry lark]

Hello, I lost access to my pubg mobile account, it was linked to Facebook, I had no access to Facebook, but because of this I can not log into my account, I can show what I bought and I have a check nickname ヅ 「GTX 」FANTO and id 513530576 I will attach screenshots with receipts and the fact that this is my account is the very first screenshot it is in 2019 and then what I lost it, please help me thanks in advance !!!!

help me please

[storm flume]

Please refer to this channel's pinned messages for further information, @real shard:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sick shale]

Please contact Facebook support to recover the access of your account.

[dry lark]

I can’t because he blocked me and he no longer exists and the account still exists and I want to restore it I have all the requisites that I am the owner help me please !!!

[sick shale]

You can't do anything as long as you don't have access to the linked social media account. Should you have any further questions, please contact customer service in-game.

[dry lark]

but as if I can not log into the account all that he had was facebook and facebook he deleted me the account itself and the account in the pobg still has

what should I do then?

do not ignore me please, there is a chance to restore, I spent a lot of money, I have been playing since season 2, I am an ardent fan of the game, don’t do this to me, please!!!!!

[cyan citrus]

You will need to have access to at least one social media account, and should be able to access the game, @dry lark. This is not something we can help with, unfortunately.

[dry lark]

Well, how is it, how should I log into the account if I can't even log in, I only remember what the password was and the number to which the Facebook was linked and the account to it

[night cloak]

hello

my pubg acc

been hacked

how i can recover?

@velvet smelt

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance, @night cloak.

[night cloak]

they took twitter

and they linked facebook

i still have my game email safe

[cyan citrus]

We are unable to help you with compromised accounts through the community, @night cloak. Please do as I instructed in my previous message.

[hexed yoke]

When will be data transfer start

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hexed yoke.

[dry blaze]

Need help please

@cyan citrus need help plz

Anyone can help me please

[cyan citrus]

Hello! How can we help you, @dry blaze?

[dry blaze]

@cyan citrus region change option not show in my game

[cyan citrus]

That option is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @dry blaze.

[dry blaze]

@cyan citrus but one option show that I transfer my data outside EEA can I transfer it

@cyan citrus no risk to transfer data outside EEA

[rigid basalt]

Stimulant Pack mission not working

[cyan citrus]

That will only prompt you to delete your account. You cannot change your region in any way.

[split wharf]

Hey showing this message while linking twitter, though I haven't login any twitter in web or app , also it doesn't redirecting me to Twitter login page

[eternal blaze]

Hello , my problem is soo easy .. The button on change country was hide from my account ..

[dry blaze]

@cyan citrus if I transfer my data outside EEA I can delete my acc😩

[rigid basalt]

Hi Pubg Mobile New Title ' Hex Encounter ' 7th one Stimulate Pack Is Not Completing For Many Pubg Players. Pls Fix that. pray Thank You

[dry blaze]

@cyan citrus one more question that growing pack event and many events like local shop etc not show in my game why

[cyan citrus]

That option is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR).

[cyan citrus]

That may not be available for your account. You can try to do a Routine Repair of the game.

[dry blaze]

Routine repair mean I don't understand@cyan citrus

[night cloak]

why iPhone 13 pro max can’t play as 90 frame

[cyan citrus]

Logout your account and you will see the option of Repair.

[dry blaze]

@cyan citrus ok I check

[eternal blaze]

Country pronlem and .... This problem EEA
How can i solved this problem ? I have bounes points 10,000
AND I need open the season
Please you can help me please ?? 💔😥😥

[night cloak]

why iPhone 13 pro max can’t play as 90 frame

[split wharf]

@cyan citrus do reply??

[cyan citrus]

The game has not yet been optimized to provide 90 FPS support for that device. Please feel free to provide your feedback through #old.

[cyan citrus]

You cannot link the same Twitter account that you have used to log into PUBG MOBILE previously.

[split wharf]

Ya I know but I tried to link new twitter account in it.
I have made new twitter account now though saying same message

[unreal crag]

hi I recently update the game and by mistake I press on low resource pack and not the HD, so how can I download the HD pack ?!

[cyan citrus]

You should have used the same Twitter account to log into the game, @split wharf. You may try to contact customer support in-game for further assistance.

[gleaming crown]

I can’t get the mirror verse theme? Is this a known issue ?

[cyan citrus]

You can download extra resources through in-game.

[unreal crag]

how?!

[cyan citrus]

Through the option available on your lobby interface, @unreal crag.

[vestal plank]

Device iphone 11
Internet zong
Ping 30-40
I don't know if it's my device problem or the games issue, there is a delay in every thing like gun switch and jump etc ,
Plus like on the last update the scope close automatically when you crouch with scope on , same in this update the player stop and scope close automatically when I crouch and open left peak at the same time on the other hand the right peek works fine

Plz fix this

[gleaming crown]

@cyan citrus

[marble plinth]

You mistakenly blocked my friend for ten years. My account has been blocked for 7 days. During this time you have done this many times and returned the account. We are really tired of all this Pubg mistake, please check.
My Id : 5543425510
device : Gameloop
Id My Friend : 5563105158
Device : Note 8 Redmi

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marble plinth.

[unreal crag]

in this update it change in the past was known as HDresorce pack but now there's no option

[dry blaze]

@cyan citrus bro I do routine repair but events will not show no growing pack and local shop etc

[heavy vortex]

You can collect it from events.

[gleaming crown]

Its not available for me

[heavy vortex]

Try repair and check again.

https://media.discordapp.net/attachments/909775152575827989/911183361236692992/Screenshot_20211119-091550_PUBG_MOBILE.jpg

Reference^

[gleaming crown]

okay

[dry blaze]

@heavy vortex I do routine repair but growing pack events not show in my game

[heavy vortex]

Regional events may not show for everyone.

[dry blaze]

@heavy vortex but growing pack event show everyone and every seasons but in this season not show in my game why

[storm flume]

Please contact the customer service for further assistance, @dry blaze. Refer to subpoint 5.4 in #faq for further information.

[polar dirge]

What are reason for getting ban and how much time period get ban ?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @polar dirge.

[night cloak]

I have access to my account by logging in with my email address. Someone has access to my account and has connected their facebook and twitter. Can you remove two links so I can play freely on my account?

[woeful meadow]

Hi need some help.. my friend facebook been hacked, and we already unlinked it but still need time to unlinked.. even we already change the email password the hacker still able to login to the game..

[storm flume]

Please contact the customer service for further assistance, @night cloak and @woeful meadow. Refer to subpoint 5.4 in #faq for further information.

[woeful meadow]

Where is the customer service contact?

[cyan citrus]

Through in-game, @woeful meadow. Refer to #faq sub point 5.4.

[woeful meadow]

Already try from the game CS, but all just bot talking no real person

@cyan citrus no use already chat but all just bot answering..

[cyan citrus]

We are unable to help you with compromised accounts through the community. Please do as I instructed in my previous message.

[dry lark]

Hello, it's me again, I wanted to ask, is it even possible to restore it somehow? Without binding ?!

[cyan citrus]

Highly unlikely if you don't have access to the game, @dry lark.

[dry lark]

Well , what about the checks that I donated ?

[cyan citrus]

Your account security is your own responsibility, @dry lark.

[dry lark]

Can I talk to you personally ?

I just don't really want to discuss it here, maybe you can help with something

[cyan citrus]

There is no way I can help you with your account, @dry lark. You may try to contact customer service through in-game.

[dry lark]

I'm sorry, but this is nonsense, the account is like a game and it exists, but I can't log in, my Facebook page has been deleted and it was only linked to Facebook, and that it will just be empty ?

[verbal mason]

Hi

I need 1.7 version update link

[lapis phoenix]

Just update from googleplay

[celest shadow]

You can download PUBG MOBILE from the Google Play Store, AppStore or through https://pubgmobile.live/apk.

[verbal mason]

I don't have goodplay option right now

GooglePlay*

[dry lark]

????

[lapis phoenix]

How i can stop the automatic download resources it killing my internet pack

[celest shadow]

You can download PUBG MOBILE version 1.7.0 here:

▫️ https://pubgmobile.live/apk.

[celest shadow]

You can pause your downloads from the Resource Download Center.

[brittle moth]

Hi

[cyan citrus]

You have already been answered. Now, please move to #chat.

[brittle moth]

I have a problem with a code

[verbal mason]

Oh thanks a lot buddy @celest shadow

[lapis phoenix]

I had same problem there's no way you can restore it💔

[brittle moth]

I got it from xiaomi team for pubgm

Redeem code

But it doesn t work

[lapis phoenix]

Yea but last update it was just a button so it dosent download again but now it always download even when i stop it it downloads again

[brittle moth]

It can be used only once by me

But it doesn t work

[dry lark]

OK, can I ask the last question, you said that there is a small percentage that can be restored and what is this small fraction? What is needed for this in general ?

[lapis phoenix]

Did they told you where you can redeem it?

[celest shadow]

Feel free to provide your feedback in #910138261954002956.

[brittle moth]

@lapis phoenix yeah

They gave me the link to pubgmobile/redeem

[cyan citrus]

You can try to contact customer service in-game. There is no way we can help you with this. Please avoid repeatedly asking the same question.

[brittle moth]

But when i write it show that is invalid

[lapis phoenix]

Talk with in-game customer service they r only ones who can help you

[lapis phoenix]

The code is wrong

[brittle moth]

When i bought the new phone ,the pubg mobile gift box was in it

[night cloak]

Hey, you will need to contact the people from whom you got the code.

[lapis phoenix]

Agree

[night cloak]

[brittle moth]

Pubg mobile gave me apparently

😒

[night cloak]

If that is the case, please contact the customer service in-game.

[brittle moth]

Okay

Thx

[brittle moth]

Can you give me a support contact adress?🙄

[night cloak]

@brittle moth [e-mail]

[brittle moth]

Tysm

[storm flume]

Please do not use languages other than English, @chilly oriole. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[chilly oriole]

Hello, pubg mobile, can you help me?

[night cloak]

@chilly oriole Yes?

[compact kettle]

Is there emu chat ?

[chilly oriole]

@night cloak
I want to join an expert investigator for PUBG MOBILE

[compact kettle]

I have the role cant find it tho

[night cloak]

@chilly oriole From the chosen ones, people get to be an investigator and slowly gain the expert title.

@compact kettle The channel is history.

[frail siren]

hey @night cloak are there any chances u guys allow gfrx tgool

[night cloak]

@frail siren Oh that thingy is a no no. It modifies the game files.

[compact kettle]

Well i wanted to ask them if they are havving problem with loading but nvm

[frail siren]

its really hard to play without it.

[night cloak]

@compact kettle Maybe ask in Facebook groups?

[chilly oriole]

@night cloak
I want to join investigator

[frail siren]

From the chosen ones, people get to be an investigator and slowly gain the expert title

[compact kettle]

To much work i prefer to stay and wait 😅

[night cloak]

@frail siren You can try the lite version of the game. It runs pretty smooth.

[frail siren]

a totally different version? tf

i cant

[night cloak]

@chilly oriole Keep reporting cheaters when you get a chance and you will be invited in no time.

@compact kettle

@frail siren It is still an option.

[frail siren]

ok bbg

ily cya

[night cloak]

[chilly oriole]

@night cloak
Yama tried to meet me

[tawny karma]

Is there any one from support ?

@night cloak

[night cloak]

Hey I need a little help with settings.you know when you scope in with a sniper then u shoot,then the scope opens again automatically? I don't want it to open the scope again after I shoot. Any setting to fix that?

@tawny karma Nobody from support but you can still ask questions.

[tawny karma]

Iam asking about banned account without breaking rules

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawny karma.

[night cloak]

Maybe enable tap+hold from basic settings for sniper?

[chilly oriole]

@polar marsh
I want to join investigator

[night cloak]

@chilly oriole Keep reporting cheaters when you get a chance and you will be invited in no time.

[chilly oriole]

@night cloak
good thank you

@night cloak
Yama tried to meet me

[night cloak]

@chilly oriole I did not understand that. Could you elaborate?

[chilly oriole]

@night cloak
I tried several times and got rejected

[night cloak]

@chilly oriole That means your experience is not high enough/you randomly report people in-game. Make sure to only report when you are absolutely sure that people is cheating.

[chilly oriole]

@night cloak
thanks for your reply

[serene rose]

We can upgrade from low resource pack to hd resource pack here?

@static sleet @cyan citrus pls let me know ^^

[night cloak]

Pls come back metro royale. I am asking why are you removed the metro royale

[static sleet]

Metro Royale returns on 22nd of November. Please refer to the pinned message in the channel for further information regarding gameplay modes or to the link below.

#questions message

[serene rose]

?

[restive torrent]

What is the problem, I can't open the game !

Now what to do??

[feral forge]

Where do you reside, @restive torrent?

[restive torrent]

Bangladesh, Dhaka

& i have vpn

[feral forge]

This notice appears usually because you are currently residing in a region where the game is unavailable or unassailable, @restive torrent. Also, please know that usage of VPN is not recommended.

[restive torrent]

Ok thn what should i do to play pubg

[feral forge]

For further information, you may try inquiring this in the PUBG MOBILE Bangladesh community server. You can refer to sub point 3.1 in #735483472432594994 for regional community links.

[night cloak]

I changed server accidentally and now im stuck NA server with lag so i have to wait 60 days to change again? Can any moderator help or the only choice left for me is to delete game.

[feral forge]

Your only option is to wait for the cooldown, please be careful next time.

[night cloak]

Alright imma just delete

Thanks for help

[night cloak]

Ty

I am trying to transfer my data to BGMI but showing your account is currently ineligible for data transfer services i contacted bgmi support they told ke to contact PUBG support.

please help me

[sick shale]

You could select this option from a pop-up window after updating/downloading the game. For now, you have to reinstall the game or using the repair option to delete the resources.

[serene rose]

I see. Thank you very much for your assistance, sir.

[night cloak]

i already did

but nothing happen

again and again same problem

@cyan citrus

can i dm you?

[cyan citrus]

You can state your issue here, @night cloak.

[night cloak]

i just repaired my game

still showing error

@cyan citrus please help me

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[night cloak]

i need help in unlink

?

@static sleet

[cyan citrus]

Could you please elaborate?

[night cloak]

i told you before they hacked my twitter and took it , then they have added facebook to my linked acc in pubg , so i need some help to remove both twitter and facebook because i still have my linked email safe so i can log in to the game

did you get me what trying to do?

caus its the only way

[lofty locust]

Hello, where I can find Season Tolen?

[night cloak]

twitter support didn't reply to me

[night cloak]

season rewards

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[lofty locust]

Where?

[night cloak]

rewards

so can you help me please @cyan citrus

[lofty locust]

Oh I didn’t notice that, thank you @night cloak

[cyan citrus]

Please contact customer support in-game as instructed before. We are unable to help players with compromised accounts.

[night cloak]

how to make support in game reply i only get reply from bots

[cyan citrus]

You will need to record your issue through AI and select the available options to connect to a customer service representative.

[eternal dagger]

why cant i get this reward?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @chrome sparrow.

[graceful flax]

I want To Send A Video I have a problem in the new mode

[graceful flax]

Yeah me either I can't

[cyan citrus]

Please feel free to report the issue through #old in compliance with channel's pinned instructions or use #910138261954002956 thread, @graceful flax and @eternal dagger.

[cyan citrus]

Could you please describe the issue you are facing? Also, a video recording would be very helpful.

[graceful flax]

I CAN'T SEE ANYONE 🙂💔
ALL THE TIME

[cyan citrus]

Please mention your device, @graceful flax.

[graceful flax]

Samsung Galaxy s7

[cyan citrus]

From where did you download the game, @graceful flax?

[graceful flax]

Play store of crs

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device one time, @graceful flax. If the issue is persistent, report it through #old in compliance with channel's pinned instructions.

[graceful flax]

Alright

[night cloak]

Hey @cyan citrus

My pubg account is linked to both facebook and twitter and u got a new number so I updated my number in Facebook and twitter and i still have the social media accounts but when i try to log in to pubg using Facebook or twitter a new account is being made and i cant log in back to my old one

[graceful flax]

@cyan citrus done Now I'm Gonna Try

[cyan citrus]

It is possible that your account was removed by you or an unauthorized person. Please contact customer support in-game for further assistance.

[night cloak]

Do i have to send them an email or they are going to answer here

[cyan citrus]

You will need to record your issue and select the available options according to your issue to connect to a customer service representative, @night cloak.

[knotty gorge]

So there's a twitch Streamer playing rank with a hacker in his team how i can send the videos and explain what happen ?

[frail siren]

#copyright

[restive nimbus]

What about optimizathion in New game version for Huawei? I have a lag on kirin 980

[cold shell]

Merhaba benim ismim Kadir Bana lutfen yardim edin. Hesabim 21.11.2021 tarihinde aksam saatlerinde ban yedi. Oyuna girdiğim zaman hesabimin ban oldugunu gordum. Hiç bir kural ihlal etmedim. benim lutfen bani kladirin rica ediyorum
Hesap ismi : 〖PMC〗LE么DER
Hesap İd :5511440293

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cold shell.

[ionic slate]

Guys i really need to change back to europe! This is really affecting my statistics... a 60 day cool down is way too much, plus i changed it to middle east to try out the ping there, since it doesnt get below 75 in europe server here in israel/palastine

Can i get any help with this please, its really not gonna be fun waiting 45 more days

[cyan citrus]

You have already been answered before, @ionic slate. There is no way you can change your server before the cool-down is over.

[ionic slate]

But 2 months bro! Does it make sense to you?

[cyan citrus]

Please add more details about the issue you are facing and mention your device model.

[ionic slate]

I believe its really unnecessary to be 2 months

[cyan citrus]

Not something we can help with. Not something customer service can help with. Even though how frustrating it may sound, there is unfortunately nothing can be done in this regard. Now, please avoid asking about the same issue multiple times, @ionic slate.

[ionic slate]

By a click of a button customer service can do it but okay thanks i guess

[cyan citrus]

No. It is not possible. Now, please move to #chat, @ionic slate.

[cinder jewel]

Will someone help me? i can't play like that. Sensitivity changes itself during the match. @cyan citrus

[restive nimbus]

I have a lag behind the zone and in the smoke, in the past update everything was fine. Also, the arcane mode itself is very unstable in FPS. I play the huawei p30

[cyan citrus]

From where did you download the game, @restive nimbus?

[cyan citrus]

Please submit a report of the issue through #old in compliance with channel's pinned instructions.

[restive nimbus]

I downloaded the game with Google Play

[rustic wind]

Merhabalar oyun icinde mobil veri wifi gecınce sunucu baglantı hatasından 10 yıl ban verılmıstır bu sekılde uzun sureli ban cok haksızlık adamlar arac ucurur aim acar ban verılm3z bızde ise kucuk sunucu sorunuyla ban yıyor uz gereklı islemlerde incelenmesini destegıni beklıyorm gerekli id
5244959336
Telefon p20lite huawi
Wifi

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rustic wind.

[eternal dagger]

Found a speed and no damage hacker in europe server
his ID:5332819573

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @eternal dagger. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[hexed iron]

How i get discord mena ? For pubg mobile

<@&481161015728406538>

[celest shadow]

Please refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hexed iron]

Ok and How do I do this feature?

@celest shadow

Sorry to mention you

[celest shadow]

Do you mean you want to enable the peek option?

[hexed iron]

Yes @celest shadow

[celest shadow]

The option is located in your Basic settings, under Basic Controls.

[bright crag]

hes not hacking

hes not using speed either

you didnt even do enough damage to him

[nova lion]

Will we be able to get more UC if we missed out on 600 UC on 11 Nov and 700 UC(i hope)? I sad i missed out on that day for free uc and hope that there is another in december to get it in compensation

[bright crag]

<@&481161015728406538> qhy does this game keep stopping me from moving

everytime i tey to move it stops

its litteraly so annoying

i reported it so many times

no one helped me

[raven field]

Hey

A hacker hacked my 3rd link I want to unlink it

How I can unlink 3rd link

Al moderator are lazy 😢

All moderator are lazy 😒

[daring shore]

Sup

[raven field]

Stupid

[strange oak]

Someone help me with this🥲

[storm flume]

Please contact the customer service for further assistance, @raven field. Refer to subpoint 5.4 in #faq for further information.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @strange oak.

[humble wren]

He's not hacking, it's just that you played poorly

[narrow sparrow]

@celest shadow Hello Piston

How do i contact with error 403

[sick shale]

What's the matter?

[narrow sparrow]

@sick shale it's regarding data transfer error

[forest osprey]

Who wants to rank with me?
No rush plays

[fringe geyser]

Why RP mission cards are missing from BP shop

[stuck ocean]

Rp mission card is not showing in bp shop. I have prime plus but can't find rp cards

[dense yew]

If u buy this with 480 uc will u get it back?

[bright crag]

why do i keep getting 180ms

its the games problem

[alpine forge]

sir i want change my region

Region change problem

Region change verification code problem plese help me

[night cloak]

<@&481161015728406538> This Cheat

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[pseudo flint]

so does this server cover support for new state and if so my game crashes everytime i try to open it and i know its not my phone can someone help me i bought the survivor pass and i cant even play anymore because of this

[bright crag]

no

[pseudo flint]

where do i get help then

[delicate stirrup]

When exactly is metro royale coming online?

[smoky tiger]

Pls request To unlock graphics to low end players

[distant kayak]

Hey guys, whenever i log in the game its starts to download the maps again and again
+when i try downloadi miramar it goes to 70% then immediately finish and when i try to play it says "connection problem" and etc. That really sucks bc i cant play tournaments on miramar which i have every week so please fix🙏

[long trellis]

I need help i can't login my account from Facebook and i login after 9months

Getting Error all the time Autroized revoked

Please help

[narrow sparrow]

@long trellis reinstall Facebook then try

[normal fulcrum]

@static sleet How to hide my stats from spectators? I can't find the option

[celest shadow]

It is located under Privacy and Social in the Basic Settings.

[normal fulcrum]

Ohhh. I thought it will be something like View KD or View Stats. Lol.
Thanks

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @forest osprey.

[celest shadow]

Feel free to provide your feedback in #old.

[celest shadow]

Feel free to provide your feedback in #old.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @narrow sparrow.

[celest shadow]

Yes, but you will need to complete the daily missions. You will need to reach a certain amount of Cyber Points to get your UC rebate.

[storm flume]

Please contact the customer service for further assistance, @alpine forge. Refer to subpoint 5.4 in #faq for further information.

We provide community support only for the global English version of PUBG MOBILE here, @pseudo flint.

[celest shadow]

Metro Royale: Reunion will return on November 22 with the new Carry feature.

[celest shadow]

A low-end device can only run with what the hardware (processor, etc.) is capable of. If you want to play the game at a higher graphics or frame rate, please consider getting a better device.

[delicate stirrup]

Really? Didn't they say it would be delayed?

[narrow sparrow]

@celest shadow it's regarding data transfer error

[smoky tiger]

@celest shadow but sir you should also know family conditions also if we can buy new device why we ask to remove limitations

[celest shadow]

There have not been any news of a delay. You can refer to the date provided.

[celest shadow]

We are unable to assist you with account related issues through the community. Please contact the in-game customer service for further assistance.

[delicate stirrup]

OK

[narrow sparrow]

@celest shadow but when we contact them they show notice show how I contact in game?

[smoky tiger]

@celest shadow pls request devlopers or make a solution for low end players

[narrow sparrow]

@celest shadow or can u bring error 403 he did my issues solve regarding this

[celest shadow]

I understand that. However, low-end devices cannot run higher graphics or frame rate because it would damage the phone.

[dense yew]

I calculated everything but total I’ll only get around 1700 points and I can’t reach 2000 points(correct me if I’m wrong)

[celest shadow]

I am afraid we cannot assist you with this matter here, @narrow sparrow. Maybe you can contact the in-game support of the version you want to transfer to.

[smoky tiger]

@celest shadow yes you are right but many have interest and some has passion on it you can see yt channels with low end players but all cannot afford good device

[narrow sparrow]

@celest shadow so how I contact in game bcz it's show notice so chat don't go ahed

[smoky tiger]

Pls talk about this issue to officials

[proud maple]

@celest shadow I get random 10-20 minutes ban saying I violated ruled and regulation. I haven't done anything and when I ask for records it says no records. Is there any way to fix this

[smoky tiger]

@celest shadow hlo bro anything to say about this issue

[celest shadow]

They will not be able to pursue these interest with a damaged or broken phone. The developers have optimized PUBG MOBILE to automatically detect your device and its hardware, and allow the best possible graphics settings available to you according to your device's specifications. Any higher than that will damage or potentially render the device unusable. Thank you for your understanding.

[static crypt]

thx pubg for the new event mode i like it but i dont like when is glich whit invisibility ant you can't kill invisible man in the new event

[storm flume]

Please refer to subpoint(s) 4.9 in #faq for further information, @proud maple.

[narrow sparrow]

@celest shadow any way to contact in game?

[celest shadow]

Do you have a video recording of this bug?

[smoky tiger]

@celest shadow I am using gfx from season 12 device samsung m20 but has no complaits gfx only reduces graphics and resolution to reduce lag

[celest shadow]

I do not know of any other ways except for those listed in subpoint 5.4 in #faq.

[static crypt]

omg you need video

[celest shadow]

Yes, please.

[celest shadow]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.

[static crypt]

somany time my frends and who i playing whit they getting the same rezults invisible people

ok i record

[smoky tiger]

@celest shadow what is your device bro????

Say truth

[celest shadow]

Thank you. Feel free to send the video recording here and mention me with it.

[static crypt]

ok

[celest shadow]

This channel is reserved for support matters related to PUBG MOBILE, please use #pubg-mobile or #chat for conversations.

[static crypt]

upluad in tho youtube?

[celest shadow]

Sure.

[static crypt]

9k

[celest shadow]

This is correct with the current missions you can complete. You can also spend UC to obtain additional Cyber Points. I do not know if there will be other upcoming missions that will reward you with Cyber Points though.

[dense yew]

O so I need to spend uc to get uc?

[celest shadow]

Not necessarily. You can also complete the free missions.

[dense yew]

On 2000 there like 100+ uc and I don’t know if I can reach it

[normal fulcrum]

@celest shadow Are there any changes in guns? I don't actually use DP 28. But my friends are saying damage feels less.

[celest shadow]

Yes.

DP28 rebalanced: Reduced bullet speed, reduced damage at long range, reduced headshot damage.

You can refer to the patch notes in #news for the combat and other changes.

[errant venture]

I have loads of information on new methods cheaters are using for Gfx such as modifying PAK files and where should I report it

I have all links ready

[static crypt]

i hate pubg. when i start to record i dont get that bug if i don't record i get wth

[normal fulcrum]

Thanks

[celest shadow]

Thank you for your interest in combating cheats with us. You can report them through http://cheat-collect.pubgm.cc.

[west totem]

where i can report bug?

[celest shadow]

No worries. If you encounter the issue again, please record and send it here.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @west totem. You can also submit a report in #old in compliance with the channel's pinned instructions.

[static crypt]

Ok

[errant venture]

Very welcome and some of the links are to websites can Tencent take the sites down since it goes against TOS?

I have contact information of some of the cheat resellers also is this viable information for Tencent?

[celest shadow]

Regarding the takedown of websites, I am unsure. Feel free to ask the community team in #copyright for this.

[celest shadow]

Maybe. It is better to directly report their group to http://cheat-collect.pubgm.cc instead though.

[rigid basalt]

Hello stimulant pack mission not working is it any glitch?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rigid basalt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[static crypt]

omg

[errant venture]

Yeah I just did and I remember they took down sharpshooter which was the biggest cheating group alright thanks for everything.@celest shadow 🤗

[narrow sparrow]

@celest shadow thank u,u tryed to help me

[narrow sparrow]

Bcz I was try from last 2 days @cyan citrus was not helped me and muted me unnecessary and I didn't repeat any question. He should not be a mod

[upbeat hemlock]

Can i change my region before 120 days

[pallid briar]

No, you can change your region once the cooldown has ended.

[static crypt]

trying to record that bug i dont get that bug get win

[long trellis]

Many times still not work

My other account is login but not my old account

Any mod can help me?

[static crypt]

@celest shadow https://youtu.be/-EWNGY2_qSAmy teamate is invisible

somethims everyone is invisible

[night cloak]

Hola me gustaría saber si pueden ayudarme con un problema de Ban que me dieron dicen que uso cosas y apenas llego a KD de 3 podrían ayudarme porfavor

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[distant kayak]

@celest shadow

[fair orbit]

Hello, I want to ask when METRO ROYALE will return. I have seen many people say different times

[pure compass]

Guys my phone Poco X3 GT does not currently support 90fps will you be added to

Does anyone know?

[delicate stirrup]

I also want to know this question.

[dry solar]

In Game Downloads won't download, like maps, skins, and others. WiFi is connected perfectly fine and is working.

[teal bison]

Hello dear tencnt official, my account was banned for 10 years without any reason, please use it id:51006155427 I never broke the rule

[polar marsh]

Please refer to the private message from @polar marsh for further information, @teal bison.

[plush verge]

Hello, I want to know if there is still my ticket to technical support. The reason is that I deleted PUBG mobile and downloaded it again and my request for technical support disappeared. My id is 5319880452

[boreal sail]

Please fex this bug in download

I did any thing and bug is still in the game

[pallid briar]

Feel free to suggest that in #old.

[pallid briar]

Please refer to the pinned messages, @fair orbit @delicate stirrup.

[pallid briar]

Could you try reinstalling the game if you haven't done that already?

[pallid briar]

Refer to subpoint 4.3 in #faq and try using a DNS.

[boreal sail]

I already did that

[pallid briar]

Could you also try using a DNS and see if it helps? Refer to subpoint 4.3 in #faq for more information.

[boreal sail]

I did that too and it was sent if the issue was resolved and it is still there؟😐💔

[boreal sail]

And I did a routine repair and deleted all the maps and still can't download them!

[plush verge]

Guys, tell me, does the request for technical support remain if you deleted and downloaded pubg?

[high comet]

Any collaboration with BGMI?

Helo <@&481161015728406538> reply please!!!

[valid mica]

What

[valid mica]

Bgmi And Pubg Are Same

[mild thunder]

Hey Guys, since the update I’m getting so many voicebugs. Do you know how to fix that?

iPad Pro 2021 12.9, AirPods Pro

[night cloak]

@valid mica u mean pubg and bgmi r not same

[jagged dome]

how to play pubg mobile ?

[pallid briar]

May I know where you currently reside?

[pallid briar]

No information regarding this. Must be a mistake and is unlikely. Please don't mention the moderator role unless there is a server emergency.

[pallid briar]

You may refer to the in-game tutorial or check #faq for frequently asked questions.

[jagged dome]

oh thanks now i can play pubg

[pallid briar]

Enjoy!

[mortal apex]

How can we help you, @dim steppe?

[dim steppe]

I want to

Give my id

Pubg

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @dim steppe.

[dim steppe]

Ok

[trim vault]

My Facebook account associated with the game has been hacked and I can't login

[mortal apex]

Click on #activities in order to get into the channel.

[mortal apex]

Please contact the customer service in game for further assistance.

[plush verge]

@mortal apex , help me

[plush verge]

.

[feral forge]

You may try to contact them again.

[celest shadow]

Great. Can you also provide the following information?

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[charred vessel]

Hello, pubg india said metro royal will be available 12/6, is this true?

[celest shadow]

Metro Royale: Reunion will return on November 22 with the new Carry feature.

[charred vessel]

Thank you so much😭❤️❤️

[quaint ruin]

Hello
My pubg account has been hacked , I have the mobile number and password and everything that need to prove my identity, so kindly restore my pubg account ASAP, Thank you

[high comet]

@valid mica I know

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further instructions.

[static crypt]

1. 5957623467
   2.samsung tab s2 and Xiomi redmi note 10 pro
2. Cellular
   4.Lithuania

[celest shadow]

Noted, thank you.

[muted dew]

Hello, my pubg account got ban for 10 years. I never use any cheat or modified the game files 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @muted dew.

[quaint ruin]

My Facebook Account is hacked now I can’t log in to Pubg .

[celest shadow]

Can you please provide us with the following information as well?

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[lime python]

i can't put on any clothing

[quaint ruin]

5683743438
11 pro
Cellular
Australia

[celest shadow]

Please contact Facebook's customer service for further assistance.

▫️ https://www.facebook.com/help

[celest shadow]

Can you please provide us with a video recording?

[celest shadow]

Does this happen to every outfit you try to use?

[lime python]

yes

even new ones

[celest shadow]

Can you try changing your character to Default and try again?

[lime python]

it was happening when i was default

no it dont work

[celest shadow]

All right. Can you try performing a routine repair from the login menu? Select "Log Out" from the Settings, then "Repair" from the top-right corner.

[minor sparrow]

after starting the game it says update complete please restart...after restarting same message. its a loop

[lime python]

press ok i think

[night cloak]

How does the cyber week event works with the lemon outfit? I have to buy it and do the missions and uc will comeback?

[cyan citrus]

Hello! This is unfortunate that you have trouble getting into the game. Could you please mention your device?

[minor sparrow]

pressing ok it restarts and same message i cant get into the game. any suggestion?

[minor sparrow]

ryzen 3 2200g, 8gb ram

[celest shadow]

Yes, you will get a UC rebate if you complete the daily missions and obtain Cyber Points.

[lime python]

it dont work

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server.

https://gameloop.com/.

[minor sparrow]

ok thanks

[cyan citrus]

You're welcome, @minor sparrow.

[celest shadow]

Can you please provide a screen recording of you equipping your outfits?

[small loom]

I’m getting this error

Is There an Way to Remove MOBILE NUMBER/ THIRD LINK

[celest shadow]

It is not possible to unlink your e-mail address or phone number at the moment.

[small loom]

Amy Fix?

[small loom]

When I Link my Mobile link after every details they say Link Failed

[modern garnet]

Ban email 5678808734

[celest shadow]

A screen recording is preferred, I cannot see the screen here.

[small loom]

@celest shadow

[small loom]

.

[celest shadow]

Please try again. If you require further assistance, please contact the in-game customer service.

[jagged minnow]

Sir I want to change my region but I can't change it because I don't receive any verification message.Please help to change my region.

[night cloak]

I have purchased Stimulant Pack in the game. Yet, it shows mission incomplete

[lime python]

i cant do screen recording

[storm flume]

Please contact the customer service for further assistance, @jagged minnow. Refer to subpoint 5.4 in #faq for further information.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[modern garnet]

Your email ban 5678808734

[cyan citrus]

Please add more details about the issue you are facing, @modern garnet.

[static crypt]

Invisible man kill me

[cedar flower]

why i cant seem to post moments anymore. it will say uploading, then the uploading sign will disappear and nth would be uploaded. i hv not reached the maximum posts of 300. strange. offed wifi, used data, still doesnt work

[celest shadow]

I would recommend a complete reinstallation of the game from the Google Play Store.

[celest shadow]

Your issue has been forwarded earlier. Thank you.

[static crypt]

ok

[modest ember]

My phone is lagging and can't run pubg after 1.7 update please fix this as soon as possible

[celest shadow]

Can you please provide a video recording?

[cedar flower]

okkkk wait ah

[celest shadow]

Please submit your concern regarding this in #old.

[jagged minnow]

Sir I want to change my region but I can't change it because I don't receive any verification message.Please help to change my region.
Pubg ID:5375400181
Device:Realme C25s
Network:cellular
Country:Pakistan

[storm flume]

Please contact the customer service for further assistance, @jagged minnow. Refer to subpoint 5.4 in #faq for further information.

[static crypt]

another bug found

i can't pick up guns

[cyan citrus]

Do you happen to have a video recording of the issue, @static crypt?

[rough ingot]

Cs email ?

[celest shadow]

It looks like the image did not load here. I tested on mine and was able to post the results to my moments successfully.

[celest shadow]

[e-mail]

[rough ingot]

Thanks :)

[static crypt]

i need to record everything

[cedar flower]

yeah why it couldnt load, i cant save moments into game album too, but i didnt reach the max pics in game album yet

[static crypt]

and btw this happend first time

[cyan citrus]

What is your device, @static crypt?

[celest shadow]

Unsure, you can try a routine repair and see if it helps with this problem.

[static crypt]

redmi note 10 pro

[cedar flower]

i was able to post n save jus 19 hrs ago haha. whats routine repair.

[celest shadow]

I can see that. To perform a routine repair, you will need to log out to the login menu. On the top-right corner, select the "Repair" option.

[cedar flower]

would it delete anything

[sullen maple]

Hello did they give Hashtags or not yet ?

[violet coyote]

Hello, my account in PUBG has been hacked. I would like to unlink the hacker’s email, but I can’t because of the legitimate extent and he has the authority to enter only the account. He threatened me if the account was entered again, the account would be terminated for 10 years. Please help me. The report has been suppressed in Google translation

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device one time.

[celest shadow]

Not at all.

[rough ingot]

They just send a bot message and then issue closed what to do in this case @celest shadow

[cedar flower]

it became weirder. guns dun show, boxes instead

[storm flume]

Please contact the customer service for further assistance, @violet coyote. Refer to subpoint 5.4 in #faq for further information.

[jagged minnow]

Sir I want to change my region but I can't change it because I don't receive any verification message.Please help to change my region.
Pubg ID:5375400181
Device:Realme C25s
Network:cellular
Country:Pakistan

[night cloak]

Hey uhm I've been scrolling through YouTube and I saw people get 90+ fps on the same phone I have but I only have ultra frame rate settings. Are they using something to do that ?

[rough ingot]

Man what to do now cant contact in game as the game is banned here

[jagged minnow]

Sir I want to change my region but I can't change it because I don't receive any verification message.Please help to change my region.
Pubg ID:5375400181
Device:Realme C25s
Network:cellular
Country:Pakistan

[sullen maple]

Up

[violet coyote]

@celest shadow@cyan citrus Hello, my account in PUBG has been hacked. I would like to unlink the hacker’s email, but I can’t because of the legitimate extent and he has the authority to enter only the account. He threatened me if the account was entered again, the account would be terminated for 10 years. Please help me. The report has been suppressed in Google translation

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @violet coyote.

[violet coyote]

How can I get into my account and the hacker is blocking me?@cyan citrus

[cyan citrus]

You can contact customer service through login menu, @violet coyote.

[violet coyote]

ok thank you@cyan citrus

[cyan citrus]

My pleasure, @violet coyote!

[night cloak]

Is gfx tool bannable?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[night cloak]

💀 Ight

[glacial island]

report this people

3,4

[jagged minnow]

Sir I want to change my region but I can't change it because I don't receive any verification message.Please help to change my region.
Pubg ID:5375400181
Device:Realme C25s
Network:cellular
Country:Pakistan

[glacial island]

they attack there own team

[cyan citrus]

You have already been answered, @jagged minnow. Please contact customer support in-game for further assistance. We are unable to help you in this regard.

[cyan citrus]

Please report such behavior directly through in-game report feature.

[manic phoenix]

Sir ,stranger log into my pubg account, please help untie twitter.
Pubg ID: 5421178064
Device:IPhone 11
Network:cellular
Country:Russia

[lyric zodiac]

I need help regarding an event

[manic phoenix]

@cyan citrus i need help

[storm flume]

Please contact the customer service for further assistance, @manic phoenix. Refer to subpoint 5.4 in #faq for further information.

[green mantle]

Do i get cyber week rebate 480 uc back if i dnt complete the spin missions??

[dire pebble]

1 shot headshot AWM can not kill enemy with lvl 3 helmet?

[night cloak]

How to play the game when we moved to restrict region but available in region we are

[cyan citrus]

Hello! How can we help you?

[cyan citrus]

Could you please share a video recording of the issue?

[cyan citrus]

Are you referring to in-game region?

[manic phoenix]

Stranger log into my account, please help untie twitter. I have a gmail

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts, @manic phoenix.

[manic phoenix]

Please send me link

[night cloak]

if you find a solution tell me please

im facing it too

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[night cloak]

@cyan citrus as you know Pubg global ban in india and bring indian version BGMI , I also playing that but I miss global much when I was Nepal my another home region , I played global but currently in india , so global not working here , vpn is not recommended also , so how to play global now that's my point

[cyan citrus]

We recommend you to the play the game intended for that region, @night cloak. PUBG MOBILE is not currently available in that region.

[night cloak]

bro cs in game only bot

[cyan citrus]

You will need to record your issue through the AI and select available options according to your issue, @night cloak. You will then be connected with a customer service representative.

[night cloak]

i tried everything bro

only bots

[static crypt]

@cyan citrus

Las zone and no one in the zone

[cyan citrus]

Is your account compromised?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @static crypt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

yes twitter and hacker added facebook to linked acc

[cyan citrus]

There is clearly an option available for Account Related Issue, @night cloak. That will redirect you to a customer service representative.

[night cloak]

i tried

but nothin

[cyan citrus]

Share a complete screenshot, not cropped, @night cloak.

[night cloak]

okk

[cyan citrus]

Please select ''No, they they didn't help'', @night cloak. You may use my screenshot as a reference.

[cinder jewel]

problem solved

[cyan citrus]

Glad to hear that, @cinder jewel.

[dire pebble]

@cyan citrus

I give him AWM headshot he dident die 100 dmg

[fringe parrot]

@celest shadow

[narrow sparrow]

Hello

Any mod..?

[night cloak]

@cyan citrus finally , thanks ❤️

[cyan citrus]

Please share a screenshot of the Detailed Statistics of the match for that particular weapon.

[night cloak]

Ye bcz there is a glitch u can survive on the new mod

[cyan citrus]

Do you have more details about that particular issue, @night cloak?

[night cloak]

Ye i saw video on tiktok about this glitch

[cyan citrus]

You're welcome.

[cyan citrus]

Could you please send me the link through private message?

[narrow sparrow]

@cyan citrus is there any issue of teleport in global version?

[night cloak]

Sure

[cyan citrus]

Not that I'm aware of. Do you happen to have a video recording of the issue?

[night cloak]

I done send :)

I never play this mod bcz of this glitch :/

[raven field]

Hey

[raven field]

I'm not getting 3rd link login verification code in gmail

[cyan citrus]

Thank you.

[raven field]

Reaply

[cyan citrus]

Please contact customer support in-game for further assistance with this, @raven field.

[raven field]

This is supporte

[cyan citrus]

This is only community support, @raven field. We are not customer service.

[raven field]

Ok

I understand

Bro a hacker hacked my main I'd 3 link

Rdlink

[cyan citrus]

Again, not something we can help with, @raven field. Please contact the customer service for further assistance.

[raven field]

In costomer care they can unlink 3rd link 🤔

[cyan citrus]

Yes.

[raven field]

Ok

[storm flume]

Please do not use languages other than English, @raven field. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[raven field]

Pubg should make you costomer care

[tiny dock]

I am facing this issue and it only happens when I try to purchase on PUBG.

[cyan citrus]

Please mention your device and the login method you are using, @tiny dock.

[night cloak]

Ur welcome

[tiny dock]

@cyan citrus IOS IPhone XSMAX- Wechat and Facebook

[night cloak]

Hi,
Recently I am trying to login my PUBG account but it's showing "Your PUBG account was banned for violating policies and user agreement". But even I didn't break any kind of PUBG rules. Please recheck and fix it as soon as possible.

Name: IɴX乛ＡｌＶｉ
ID: 5181476977

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[tiny dock]

Both login method mentions the same message when I try to purchase UC, it’s never happened before.

[cyan citrus]

Please try to change your password for your social media accounts and Apple ID password. Also, logout from all the devices for both social media accounts and PUBG MOBILE. Restart your device, log into your account, and try to purchase again, @tiny dock.

[tiny dock]

Okayyy I’ll try it out now.

Thank you for your support

[cyan citrus]

My pleasure, @tiny dock!

[pallid mango]

i bought this but i did't get the mission

plz explain for this too how to complete this mission?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @pallid mango. You can also submit a report in #old in compliance with the channel's pinned instructions.

[pallid mango]

.

[celest shadow]

You can check the progress in the Special Guests event.

[pallid mango]

how?

[celest shadow]

You can click "Go" to be redirected to the event.

[pallid mango]

ok now i understand tysm

[pallid mango]

but i don't get this yet

it's bug or something?

[celest shadow]

Yes, it is an issue a few other players have reported.

[winged spire]

Hello dear support team I have data transfer issue can u help me

[pallid mango]

ok tysm

[pure compass]

Guys, are you a therapist Dimensity 1100 It will support 90 FPS؟

I want Elie to know please tell me

[meager pumice]

How much letters can be in nickname?@celest shadow

[winged spire]

Max 14 letters bro

[pure compass]

.

[meager pumice]

Thank u

[rose oracle]

Hey Support team I have an issue regarding data transfer...

[winged spire]

your welcome

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @rose oracle.

[rose oracle]

Ya it shows me my data has migrated to another version....which I have not done yet

[kind coral]

Metro royale is coming in 22/11 or 6/12??

<@&481161015728406538>

[hot arch]

<@&481161015728406538>

[celest shadow]

Metro Royale: Reunion will return on November 22 with the new Carry feature.

Please be advised that the moderator role mention is reserved for server-related emergencies.

[storm flume]

Please do not use languages other than English, @hot arch. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hot arch]

I want to report a cheater

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @hot arch. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[ionic slate]

Dont you guys strike channels that post more than 3 videos containing cheats?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @ionic slate.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[proven marlin]

I have this problem

you can see my teammate being invisible

it's also happening on enemies

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @proven marlin. You can also submit a report in #old in compliance with the channel's pinned instructions.

[meager gyro]

i want to change my region to Pakistan please help me to change my region please please i request you

[cyan citrus]

If you are facing any issues when changing your region, please contact customer support in-game for further assistance.

[novel trout]

I can’t log into my game every time I try this shows up I have restarted

[icy osprey]

Do someone know when new gun lab will be at crate section m

[icy osprey]

Restart phone

[novel trout]

Ok

[cyan citrus]

No information in this regard. Please keep an eye on #news for future announcements.

[icy osprey]

Ok

[meager gyro]

i want to change my region please help.

[cyan citrus]

@meager gyro, please refer to my this response.

[novel trout]

Thanks

[meager gyro]

ok thanks

[cyan citrus]

You are welcome, @meager gyro.

[kind coral]

Is it real <@&481161015728406538>

[celest shadow]

All official news regarding PUBG MOBILE is announced in #news.