questions

[vernal pollen]

when to update for android?

[storm flume]

Please refer to this channel's pinned messages for further information, @vernal pollen:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[warm spoke]

yep

Amazing server

[vague flame]

Lol

[vernal pollen]

when to update for android?

[worldly bramble]

No update for us 😓

[analog thunder]

Hi

[vernal pollen]

Why is the update released on ios, but not on Android? Apple throws you some money?)

[celest shadow]

Please refer to this message, @vernal pollen and @worldly bramble.

Hello, @analog thunder. How can we help you?

[mild shadow]

Ummmm

How is it possible to open 10 coupons and get 9 rewards

[halcyon plinth]

What is happening with the update people are already playing for new rank and we still dont get the update!!!😡

[storm flume]

Please refer to this channel's pinned messages for further information, @halcyon plinth:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[cunning nacelle]

Why I don't have the update ? It said 2:00PM and I still can't update

[night cloak]

Why does poco x3 pro doesnt have 90fps
it is capable handling 90fps it has 120 hz display with the beast processor snapdragon 860

this js disappointing

is

we waiting since 1.5 update

what is this

why only give 90fps to rich ppl

As I can see with this update we will get old mods every week in certain days, but are devs from Pubg will bring old achivments from those events ?

[jovial patio]

bro i have tournament at 20h what to do???? every update is same s*it @celest shadow

[sick shale]

No information regarding the achievements.

[sick shale]

You can update the game via the official link: https://pubgmobile.live/apk.

[jovial patio]

@sick shale i have my acc from my first day, (4y) i know some friends have been banned bcs they don't have the official version from Google play

it's risk or not?

[sick shale]

Not at all. That was from the official PUBG MOBILE website.

[cursive pulsar]

will we even get update today?

cuz it is already late

[sterile mulch]

Didn't get update yet! What is the reason?

[vagrant tulip]

The update is slowly rolling out for androids

[sterile mulch]

Means we'll get it may be tomorrow?

[vagrant tulip]

Yeah probably

Or just download it from the website

[tardy rose]

Why I get no update yet

[sterile mulch]

Ok

[vagrant tulip]

Read the previous message before writing the same issue again

[tardy rose]

BRAHHHH

Tmw

Comon gamee

Ok ty help

[storm flume]

Please do not use languages other than English, @wild magnet. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

how can i back my account its not banned not deleted but the new acc is made on this fb acc

is it possible to bring it back or no

[terse plume]

Google play still don't have update. Can anyone knows when will we get update?

[opaque dock]

yhellow sir

[rotund terrace]

The season shop should be removed.. Its unfair to the players that were playing from the first season. The season clothes were made to represent the rank you reached in the specific season selling it now is a waste and a disrespect to the players who grinded and earned the outfits and parachutes.

[opaque dock]

as there you can see this the mode will be continue availble but it's not showing ingame?

[cyan citrus]

Please refer to the pinned message of this channel for further information, @opaque dock.

[opaque dock]

ok

[cyan citrus]

Please feel free to provide your feedback through #old.

[fossil bridge]

Hey can you give me the update file

The link

[boreal sail]

??

[opaque dock]

so where is the runic

[cyan citrus]

Please try to clear cache or data for your Play Store. Alternatively, you can download the game from official website.

https://www.pubgmobile.com/.

[boreal sail]

The update not available to me😐

[cyan citrus]

You can download the game from official website.

https://www.pubgmobile.com/.

[fossil bridge]

Aight thx

[opaque dock]

@cyan citrus can you tell bro

because I don't see evoground tbere now

[cyan citrus]

That will be available on November 30.

[cyan citrus]

You're welcome.

[opaque dock]

so I can't do missions now

[cyan citrus]

I don't think so, @opaque dock.

[opaque dock]

Ok thanks

[cyan citrus]

My pleasure, @opaque dock!

[topaz kite]

I accidentally changed my server how can I get my previous server back ? Please help

[cyan citrus]

You will not be able to change your server until the cool-down has been reset, @topaz kite.

[topaz kite]

@cyan citrus Oh no! How about my tier? Do I have to start from zero again? Thank you for reply🙏

[night cloak]

i agree and they will make to points will buy with uc

[cyan citrus]

I think so. There is nothing else that can be done in this regard. Your only option is to wait patiently.

[rotund terrace]

[topaz kite]

@cyan citrus That's sad 😔.

@cyan citrus I guess no point of playing now. Thank you any way.

[prisma wind]

Hello i have a trouble with update i cant get 1.7 on google play tahta it normal?

[opaque dock]

hello bro

[cyan citrus]

Please try to clear cache or data for your Play Store. Alternatively, you can download the game from official website.

https://www.pubgmobile.com/.

[opaque dock]

i only have otherwise 2 missions if the runic / survive till down 2 missions I'm not able to do, so is there any solution that i can do 50rp as mine is now 43 and after 2missions it will be around 44-45. so is there any solution that i can do 50rp.

[prisma wind]

If i donlwnload from there i can get all event in game?

[opaque dock]

@cyan citrus

[vernal pollen]

I'm from Ukraine, the update on ios came out 12 hours ago, where is the update for android ?!

[autumn pewter]

Unable to Data transfer ???

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @autumn pewter.

[prisma wind]

If i installe apk i can get apk like every one ? And i had a lot of friend they had de new version on google play why its dont come to me

[terse plume]

If I download from website, will it had bad affect? Or is it bad?

[cyan citrus]

There seems to be an issue for rolling out the update completely yet. Could you please try to create a new Google account and log into Play Store from that and see if it will make any difference?

[cyan citrus]

It should not cause any issues.

[halcyon plinth]

We will not get update today I think this is very bad

[night cloak]

Me too, i dont have the update

I accidentally changed my region and my effects are gone.

[sick shale]

You can update to version 1.7 via the official website: https://pubgmobile.live/apk.

[sick shale]

You can update to version 1.7 via the official website: https://pubgmobile.live/apk.

[sick shale]

What effects? Elaborate please

[night cloak]

game events

[sick shale]

Why did you change your region?

[night cloak]

It was a mistake

[night cloak]

Thanks

[sick shale]

Unfortunately, you will have to wait for the cooldown period to be over.

[golden badge]

How can I block the download from the Internet? It is only open via WiFi

[night cloak]

it happened by mistake but i can't use any event

[jade condor]

Im not able to transfer my account to BGMI
There is a problem im facing

[golden badge]

@sick shale

[jade condor]

#questions

[sick shale]

I have no information about this issue. Feel free to report it in #910138261954002956.

[sick shale]

We are unable to assist with such matters.

[night cloak]

.

[golden badge]

I'll wait. Thank you

[sick shale]

You have been answered. @night cloak There is no way to bypass the restrictions.

[night cloak]

well thanks for your attention

[sick shale]

When was the last time when you faced this issue?

[pure raft]

early before rounded corners are in 1-30 and notched is 31-50 but this new update now notched is in 1-27 and rounded corners 28-50. So which am I to believe cos I’m having issues now with this. The two image consists of the old version and new version!

[neon kraken]

How to adjust

[pure raft]

??

[high hedge]

I don't have the 1.7 update available yet on Google Play ???

[foggy timber]

Hello my issue solved pl

[cerulean kernel]

Issue since new update:

1. Getting huddless screen when match ends meaning "no buttons to go thru transition screens to go back to lobby".

2. Hud menu click sounds keep spamming /repeating even when pressing nothing in main lobby.

3. no reg happening, and lag is the root cause maybe be server side or my internet who knows but definitely worth looking into.

[cunning nacelle]

The update was scheduled 6 hours ago... I still don't have it.

[ivory nacelle]

Bro i can't update pubg in play store

[stuck gyro]

@ivory nacelle same bro🥲

[sly prism]

I have same problem :( no idea how to solve it.

[cerulean kernel]

Yea I hope it get addressed soon

[ivory nacelle]

is there any link I can get the update

[sly prism]

Yes, I hope.

[sly prism]

Maybe change VPN and restart playstote

[hushed zealot]

From where can I get the new update link ?

Is it available on the PUBGm website ?

[umbral pike]

<@&481161015728406538> i am a content creator i need role

[bleak plaza]

👋🏻

[static sleet]

You can try installing the 1.7 update via the official website, https://pubgmobile.live/apk.

Please refer to the answer above, @ivory nacelle.

[hushed zealot]

Thanks alboz

[static sleet]

You're welcome, @hushed zealot. Have fun playing.

[rich acorn]

So I have to completely reinstall the game cool

[cunning nacelle]

People in my city were able to upgrade but not me. What's the problem?

[umbral pike]

@static sleet

[cunning nacelle]

And I don't want to reinstall the game bruh 💀

[umbral pike]

How to apply

[sour quartz]

everyone updated?

if not i can help

[cunning nacelle]

help

[sour quartz]

use your friends gmail on playstore.someones who already updated it will work

[cunning nacelle]

oh

[pallid briar]

You may refer to the #735483472432594994 and apply via:

▫️ http://bit.ly/3p2VuQW

Also, please do not mention the moderator role unless there is a server emergency.

[pure raft]

Why did you ignore my question and attend to others ?

[pure raft]

@static sleet <@&481161015728406538>

[lapis jacinth]

Is there another way I can download the update Google play is still not giving me an update option

[olive dove]

You may apply for the content creator program from here: http://bit.ly/3p2VuQW.
Once accepted you will be assigned the Content Creator role.

[olive dove]

You may update your game client via the official website, https://pubgmobile.live/apk.

[lapis jacinth]

Thank you

[olive dove]

Looking at your inquiry, will get back to you.

[pure raft]

Okay, and please I’ll be glad if it can be as soon as possible.

[cursive pulsar]

can i update it from this link without losing resources?

[olive dove]

The new update makes more sense.
Notched and rounded refer to your device screen. The selected distance is the distance between the edge of your phone and the game UI, for rounded corners you tend to choose larger distance for the ease of use.

You may change the distance to be more convenient to your screen type.

[olive dove]

You have to download the resources after installing the game using this link.

[ancient valley]

How can I open these boxes because my friend from the same city can, and I can't.
if he can help?
@cyan citrus

[silver yew]

Hello!
After the update when is a game finished or I died i will have to restart the game after every match because it won't let me do anything. Any suggestions i can do?

[olive dove]

Don't you have access to the premium crates? This one

[somber relic]

Aslam o alikum

[olive dove]

Please consider repairing your game client, clear the game cache and restart your device one time.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @somber relic. Remember to read through #faq before asking questions in the support channels.

[somber relic]

My I'd is ban is 10 years also hez ban time is 2020-9-10 iam not use any cheating software

Chack and back my id

[silver yew]

Thank you!

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @somber relic.

[vagrant tulip]

Hello sometimes when i board the plane it changes to a hot balloon but not every match how can j get that ?

[ancient valley]

I don't have that

[olive dove]

It is random, you can't control it.
https://media.discordapp.net/attachments/887957395983183932/907236733307985970/IMG_20211108_172326.jpg

[azure moat]

You will have to update your game to the newest version first.

[ancient valley]

I did

[olive dove]

Have you updated tour game to the latest version 1.7.
If so, do you mind providing the following details:

Numeric User Identification
Device
Wi-Fi/Cellular
Country

[azure moat]

Are you able to play the new events?

[somber relic]

Chack thid

[olive dove]

Regarding?

[ancient valley]

I have to go eat so I'm writing this to you. Can?

[hushed vessel]

Anyone also still waiting for update? Literally everyone updated but me, still nothing on google play

[olive dove]

Sure, take your time, thank you!

[heady glade]

I can t update the game

[night cloak]

What’s new with the update

Getting high ping since it was launched

[olive dove]

You may update your game client by downloading the game apk via the official website, https://pubgmobile.live/apk.
Assuming that your using android device.

[olive dove]

Android?

[heady glade]

Ye

Android

[olive dove]

You may submit your feedback about the new update in the following thread #909788155803205703.
Also, you may use #old for general feedback regarding your game experience.

[night cloak]

Where’s the download menu gone?

It used to be in settings

[olive dove]

You can download the apk from the official website, https://pubgmobile.live/apk.

[night cloak]

Can’t see it now

People’s skins aren’t showing

I’m on iPad

[olive dove]

The new update brings a new UI of the game lobby.
You may find a shortcut to the download menu at the left part of your lobby [a cloud icon with a downward arrow ], let me bring you a screenshot.

[night cloak]

Ok

[olive dove]

Here

[azure moat]

Wow Jesko

[night cloak]

Can’t see it

[night cloak]

Ahhh yeah 😂

Thanks

[olive dove]

It is a bit transparent, you may provide this as a feedback in #old .

[night cloak]

I need glasses haha

[drifting minnow]

Can pubg ever work without bugs?

[vagrant tulip]

Oh but but it's so awesome

[fair salmon]

Where's my update 😭😭😭

[cyan citrus]

Not any game can work with zero bugs. If you are facing any issues, please report them through #old in compliance with channel's pinned instructions.

[ancient valley]

Numerical user identification: I don't know this because I don't know English
device:PC
Wi-Fi / Cellular: Mobile Internet
Country: Montenegro

[drifting minnow]

Just got disconnected from a 3000 dollar tourni

because game glitched and once you restart

rest in peace

[cyan citrus]

That might be an issue with your internet connection, @drifting minnow. Please try to switch to a more stable internet connection or reset your network settings.

[drifting minnow]

it's happening with everyone

[vagrant tulip]

Not me

[fair salmon]

What is

What's happening

[drifting minnow]

the whole squad restarted the game

and it's bugged now

[fair salmon]

O ok?

[cyan citrus]

Do you happen to have a video recording of the issue with multiple reports?

[drifting minnow]

you can't equip or do anything

yes.

[cyan citrus]

Please share it here, @drifting minnow.

[drifting minnow]

But it's in another language

[cyan citrus]

That's fine, @drifting minnow.

[hushed zealot]

I'm unable to download the resource pack in the new update

[cyan citrus]

Hello! Please mention your device and share a screenshot of the issue you are facing, @hushed zealot.

[heady glade]

If i download this all my settings will be deleted ?

[hushed zealot]

I'm playing on one plus 8 , wait lemme send you a screenshot

[drifting minnow]

So basically the scene started with one of my teammate where on his screen the "match starts in 10 seconds got stuck" and he had to use a vpn to fix it, But his mic glitched.

After that in order to fix that mic glitch we all had to restart because the person whose mic was glitched is our IGL.
Therefore when we got back in, one of them had their GUI bugged, other was stuck in the car and so was I under the map even after 2 restarts. After the second restart the game legit threw me back to the lobby.

[fair salmon]

why dont i have the update yet

[azure moat]

You can download the latest version of game in https://pubgmobile.live/apk

[hushed zealot]

I'm unable to download resources

[cyan citrus]

@fair salmon, please refer to the pinned message of this channel. Alternatively, you can download the game from official website.

https://www.pubgmobile.com/.

[azure moat]

Maybe your phone storage is full.

Or internet is slow.

[hushed zealot]

No... I have more than 30 GB left in my phone

[azure moat]

Then it could be your wifi.

[hushed zealot]

It's a bug probably

[azure moat]

Maybe.

[drifting minnow]

Delete them and redo

[peak trellis]

@cyan citrus I need a help

[hushed zealot]

That's the only option

[cyan citrus]

VPN usage is not recommended and may put your account at risk of getting suspended. Please mention your device to further troubleshoot your issue.

[drifting minnow]

iphone 11 pro max.

And mi10t

Both

Same issue.

[fair salmon]

omg sorryy do i have to do that or can i still wait 🙂

[cyan citrus]

For iPhone, please try to do a Routine Repair of the game, Offload PUBG MOBILE and reset your network and device settings. Let me know if you will need help with any of that.

[cyan citrus]

That's entirely up to you.

[drifting minnow]

after the update yesterday, if you turn your network off for a moment and turn it back on to fix the bug, it won't work now

[cyan citrus]

VPN usage in-game is not recommended under any scenario, @drifting minnow.

[drifting minnow]

So what should we do?

Return to the lobby

[cyan citrus]

Please refer to my this response, @drifting minnow.

[drifting minnow]

And see our registration fee get wasted?

[drifting minnow]

Do you think I wouldn't have done that before coming here?

[peak trellis]

@cyan citrus Please Check DM🥺

[drifting minnow]

It's not a new issue lol

This happened in season 19 as well

Mid pmco matches

[cyan citrus]

@drifting minnow, have you been facing this issue before or after the update? I'm referring to the one in your video where you entered the ground.

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[drifting minnow]

The video is new. Like this happend 15 mins before.

Happened"

I was just relating this bug when it used to happen back in season 19

Seems like it has returned.

I am from South Asia.

Pakistan.

[cyan citrus]

Please include the following details, @drifting minnow.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular

[peak trellis]

@cyan citrus But they didn't help ☹️

[cyan citrus]

Unfortunately, we are unable to help you with such account related issues through the community, @peak trellis.

[queen maple]

Who have problem with key mapping.. (gameloop), i fix jump/prone.. and other but i can't fix "F" and u cannot play without F ..

[night cloak]

Helps my al

[drifting minnow]

ID: 581530932
Name: fsXHAAN

Device: Iphone 12 pro max & Xaomi Mi10t

WiFi: Fibre Optic. Cable.

[night cloak]

Please new sensitive code gyro

[cyan citrus]

You have already been answered before, @queen maple. We only provide community support for mobile platform. Please visit their website or their Discord server for further assistance.

[night cloak]

Please sensitive code iphone 11 pro gyro

[cyan citrus]

Thank you. Please feel free to report the issue through #old or #910138261954002956 in compliance with channel's pinned instructions.

[queen maple]

ah so anything about emulator i ask there, okay

@cyan citrus can u give me discord link

[cyan citrus]

You can find that on their website under Forums section, @queen maple.

[night cloak]

@cyan citrus please help

[pallid briar]

Could you please elaborate your issue for a better understanding?

[night cloak]

Sensitive code

I have sensitive sensitivities

[cyan citrus]

You're welcome.

[night cloak]

Correct it

[pallid briar]

If you want sensitivity codes, you can ask other player in If pubg-mobile or look for them on the internet, @night cloak.

[ionic slate]

@cyan citrus

[unborn gull]

Why is audio so loud all of a sudden ?

[pallid briar]

Feel free to adjust it using the in-game audio settings.

[ionic slate]

Whats a sensitivity code bro @pallid briar

[pallid briar]

It's basically a code you can share with other players so that they can easily access your sensitivity settings.

[ionic slate]

Oh okay got it

[pure raft]

After match the exit button or lobby button is not showing. Have to close the game and open. I can’t write at #old now cos of slow time. This needs to be fixed asap

[peak trellis]

@cyan citrus How can i transfer my data to BGMI

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @peak trellis.

[rustic glacier]

I don't see update on my device 😞
Mi10t

[cyan citrus]

Please refer to the pinned message of this channel. Alternatively, you can download the game from official website, @rustic glacier.

https://www.pubgmobile.com/.

[rustic glacier]

When its comes on Play store

[long heart]

Hello everyone, returned to the game after 2 years.
Faced a problem, the leadership in the clan is lost.
This is my clan, I am its creator.
At the moment, the leadership is "most likely an Arab", he has not entered the game for over a year.
Please help me return the leadership, the clan is dear to me

[cyan citrus]

Please refer to pinned message of this channel as I mentioned earlier.

[cyan citrus]

The leadership of the clan cannot be transferred without leader's permission.

[hallow quest]

Don't have update, trying to play with a friend, but can't update game cause it's not an option Tried reinstalling but still same issue.

[peak trellis]

@cyan citrus How can i transfer data to Battleground Mobile India

[cyan citrus]

Please refer to the pinned message of this channel. Alternatively, you can download the game from official website.

https://www.pubgmobile.com/.

[long heart]

but this guy got the lead without my permission

[cyan citrus]

You have already been answered here, @peak trellis. Please avoid cluttering the channel.

[cyan citrus]

We are unable to help you in this regard. You may try to contact the customer service in-game for further assistance.

[main badger]

Me too

[cyan citrus]

Do you happen to have a video recording of the issue, @main badger and @pure raft?

[long heart]

Ok, thx have a nice day ;)

[cyan citrus]

My pleasure, @long heart! You too have a great day ahead.

[arctic sapphire]

Can anyone answer this ?

Why does it do that

[cyan citrus]

Could you please add more details or share a video recording, @arctic sapphire?

[arctic sapphire]

Basically thats the screenni get when match ends didnt happen before update

Ive trued repairing it

[cyan citrus]

Please share a video recording of the issue, @arctic sapphire.

Also, please mention the map you were playing.

[jagged rapids]

is there a way to combine old classic crate scraps into the old coupons

[arctic sapphire]

It foes it on all the maps

I played livik same screen at BBC end of game

[hushed vessel]

Idk if anyone else experiences problems with sound or is it just me?
Sound feels like it is not clear ss before update.

[pure raft]

Same issue im facing. After the last patch update

[pure raft]

There’s no video record because I wasn’t expect a glitch after match before. Probably the game developer should play the game themselves before releasing trash as patch update.

[unreal hull]

It's been over 18 hours, Still I didn't get the new lobby theme and music after the update..?

[pure raft]

After every match I’ve to close the app and open it again. 😂😂

[feral forge]

Have you tried to restart or repair the game?

[unreal hull]

I've restarted various time's but didn't try the repair? Should I repair it ?

[night cloak]

Does anyone know how to change your name in pubg

[feral forge]

You will need a Rename Card in order to do so, if you have one, you can use it in your inventory.

[feral forge]

Yes, please do.

[primal mauve]

can some help me with emulator !

some one tell me what is this ! i cant play or i cant adjust them it doesn't worl

i tried many times to reset them in game and in emulator

every time i adjust them and try to play doesnt work

[feral forge]

We do not provide assistance for emulators here. For further assistance related to GameLoop, please visit their website or their Discord server.

▫️ https://www.gameloop.com/

[unreal hull]

Okay so I've repaired the game, still didn't get the new lobby

[feral forge]

Feel free to submit a report regarding your concern in #old in compliance with the channel's pinned instructions.

[unreal hull]

@feral forge what's the last date for rank push ?

[arctic sapphire]

How did you fix it

I tried the repair option

[feral forge]

November 18 (UTC +0)

[unreal hull]

I've had an instance back in season 19 that rank push got stopped one day before it was mentioned, neither I was getting a plus nor a minus. Is this gonna happen to me now too, if I stretch my rank push to the time mentioned above (18 UTC +0)

[storm flume]

Please do not use languages other than English, @misty violet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[keen topaz]

My younger cousin downloaded the app off some website, not google play nor App Store, the accounts now been slayed , what layout is the B.. in?

[night cloak]

@lime juniper @cyan citrus there is issues of limited uc I collect 300 more but it still on 1600 limited uc didn't add I want to buy something with it. It should b 1900 right ? Fix that one asap

[wicked vessel]

i didnt get the new lobby after update

[unborn gull]

Reload sound louder than the shot my footsteps louder than enemies weird

[feral forge]

Feel free to submit a report regarding your concern in #old in compliance with the channel's pinned instructions.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @keen topaz.

[feral forge]

Feel free to submit a report regarding your concern in #old in compliance with the channel's pinned instructions.

[night cloak]

What should I do here?

@feral forge

@cyan citrus

[wicked vessel]

i got the lobby after restarting the game!!!

[slender roost]

how do we download resource pack?

[fair salmon]

i still dont have update

welp

but good for you

im jsut gonna wait

[near pecan]

i cant link my gmail acc..it says "Already linked with another character"...but when i login with that gmail acc...it is creating another fresh character account

[fair salmon]

how much linger do i need to wait

[broken breach]

the arcane update just rolled out and only some people are getting access to update the game and others arnt?

[fair salmon]

yeah i dont

[supple lantern]

Hey good evening yall. Does anyone know when the updated 1.7 version will appear on the Google Play store?

Seems they have an events going on right now but theirs no update on it yet, and I'll be missing out on the Dr. Disrespect voice pack

@lime juniper

[lime juniper]

Try to uninstall it and then check.

[supple lantern]

I tried already my good friend, but unfortunately it still gives me this issue.

[near pecan]

@lime juniper

[lime juniper]

Can you try to log in with another Google Play account instead, then? Like this recording that a moderator created:

https://media.discordapp.net/attachments/513314726131007501/910230346652590100/Screen_Recording_20211116-200835_Google_Play_Store.mp4

Otherwise:

https://pubgmobile.live/apk

Or, pinned message.

[supple lantern]

Still gives me the issue of it.

It has version 1.6 on the store still.

@lime juniper , I will try again later maybe its some issues going on with Google Play. Appreciate your feed back tho.

[lime juniper]

In the video, he logs in with a different Google Play account and searches for PUBG MOBILE (not via updates section).

[supple lantern]

I will create one and try it out. Hopefully this will resolve it. Ill update you on it 👍

[tawny night]

facebook ile giriş yapamıyorum yardımcı olurmusunuz

[sage mist]

Is there an admin I can talk to?

[civic pivot]

Can we just remove or disable the touch effect on main screen

Too much lags when plane comes for drop

[storm flume]

Please do not use languages other than English, @tawny night. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[civic pivot]

5 fps when there is 4 people around me, device 12 pro max, region europe ping constant 20

[feral forge]

Feel free to share your concern and feedback to the game in #old, @civic pivot.

[feral forge]

What does it concern?

[tall vector]

No update in play store an issue or wht still?

[tawny night]

sorry

[sage mist]

I lost my account and I want to know how I can talk to anyone from pubg that can help me 😔

[civic pivot]

I need help i dont give advices @feral forge

[feral forge]

As far as I remember, you will need to reach a specific number of kills, will confirm and get back to you soon.

[feral forge]

Please elaborate your issue.

[sage mist]

I was trying to sell my account, I trusted a streamer, the account was only linked to Twitter, when I gave him the access he linked email and Apple ID and he won’t give me those access he linked and he blocked me, now he banned the account 3 times, first ban was 1 day, second ban was 3 days and the recent one is 7 days, he is trying to unlink my Twitter

[feral forge]

You will need 15 kills in one match.

[civic pivot]

How can i fix my fps stutters laggs freezings while there is enemy around or plane is coming for drop, it drops like to 5 fps every second i could fire 1 bullet, happens in every game using iphone 12 pro max with constantly 20 ping region europe

[feral forge]

Selling/trading account is against the terms of service of PUBG MOBILE. Unfortunately, this is not something that we can assist you here, you may try contacting the in-game customer service for further assistance.

[feral forge]

You may submit a report regarding the issue in #old in compliance with the channel’s pinned instructions.

[feral forge]

Please try restarting your device.

[civic pivot]

I’ve been trough all steps possible to fix the issue, thats why im here

I already stated my question there 5 times, even though thats a feedback channel not support

I tried everything you could think

I changed my sim card, disabled all background tasks location services all of

Repairing reinstalling

[feral forge]

The option is located here:

[tall vector]

@feral forge tried but same still name is pubgm arcane and below shows versions 1.6 and play option

[civic pivot]

Any skilled admin here?

[night cloak]

Arenaa

@feral forge classic

[olive carbon]

Hello I am coming to you because I have a problem, my PUBG account was linked to my twitter account except that my twitter account was permanently suspended which means that my PUBG account was also indirectly suspended. Do you think I can get my PUBG account and data back as I spent time and money on it. Thank you for your help.

[glad swallow]

When will the update 1.7 version be released for all anroid phones, ? i still can't update the game

[winged pewter]

Tomorrow i update the game but i not get new lobby theme or reward or popup message why?

[wild bronze]

Hi, is there a way to remove that target that shows whenever you click on lobby?

[feral forge]

Arena.

[fair salmon]

so the update isnt coming

[winged pewter]

Help no new lobby theme or music?

[smoky zephyr]

Hi, in 1.7 version I couldn't find the option to turn off auto download. Can anyone help me?

[winged pewter]

@feral forge mam help plz

[feral forge]

Please try restarting the game.

[winged pewter]

Ok thanks

[smoky zephyr]

@feral forge do you know?

[night cloak]

Next Royal Pass Date

[toxic crag]

@night cloak19/11

[cursive pulsar]

@lime juniper A complete day has passed but we still don't get any update on playstore. We lost many exclusive rewards , Anna vouchers and other things of 1st day. Now match making also take much time on previous version and sometimes doesn't start any match. It is irritating to see some people getting this update even before the actual release, IOS players getting it in time but some android players are still waiting for it even after 30hours from actual release time. How will you compensate us this time? I hope you give a satisfying answer.

• Device: Samsung A50
• Region: UAE
• WiFi
• User Id: 5872698712

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[slender roost]

which side?

[winged pewter]

Its not help for me..i try everything but not get new lobby theme still many hours after update the game ..no popup message ?

[neat spruce]

when will update come?

i still didnt get the update

[feral forge]

There is no such option in this version update.

[feral forge]

Left.

[slender roost]

ty

[opaque dock]

is this true in rs 30 i will get 50uc ?

isn't any glitch?

[toxic jasper]

Same issue, I want an answer about when will I get that update??

[vivid comet]

Yea this is true

[sacred vale]

I need help please

[edgy pilot]

I need help any Bangladeshi admin here ?

[placid kiln]

Changing the region or country is not available in my account and therefore does not show any events

[storm flume]

Please do not use languages other than English, @placid kiln. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @placid kiln. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[placid kiln]

Please help me

[cerulean scroll]

There is no option to change region in your account because your account is registered or created in the EEA regions, you either intentionally or mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transfer your data into one of the EEA regions, there is no way to out due to the GDPR laws. So your only option is to create a new account, or continue playing in the global English version of PUBG MOBILE. There is no other way to change your region. If you have any further questions regarding this issue, feel free to contact the in-game customer service.

[placid kiln]

But my account was in Egypt, what happened?

Why is the bouns challenge tournament not available in my account?

Please reply to me

[feral forge]

We do not have information regarding Bonus Challenge.

[feral forge]

How can we help you?

[feral forge]

You may refer to subpoint 3.1 in #735483472432594994 for regional community links.

[placid kiln]

It doesn't work

[edgy pilot]

I'm don't join pubg mobile Bangladesh server ?

[feral forge]

We do not have information regarding Bonus Challenge here.

[feral forge]

Could you please elaborate?

[placid kiln]

Where I know this information

[edgy pilot]

@feral forge

[narrow sparrow]

@feral forge hello

[placid kiln]

@feral forge please reply to me

Where I know this information

[edgy pilot]

Can you check that server and tell me why I can't join

[narrow sparrow]

Any Mod?

[tiny geyser]

If you have another google account login n switch to that account. I tried this method in playstore n finally got the update. Don't know what's going on with PUBG M playstore updates

[feral forge]

We do not have information regarding Bonus Challenge here on Discord. You may try contacting the in-game customer service.

Hello, @narrow sparrow. How can we assist you today?

[edgy pilot]

@feral forge TnQ ❤️

[placid kiln]

I can't find help there

[narrow sparrow]

My Friend Is Facing error in data transfer in bgmi the developer of bgmi told me that contact pubg mobile support.@feral forge

[edgy pilot]

@feral forge Can you tell me what the problem was, then I will not make a mistake again

[feral forge]

I unfortunately do not know what was the issue.

[feral forge]

Could you friend please provide a screenshot of their in-game settings > account and safety?

[narrow sparrow]

@feral forge

This?

[feral forge]

Your friend will have to wait for the cooldown.

[queen pilot]

My account has been hacked and the data has been moved to another version, I can't access the account, please help

My name in game : TRT AMJAD

My ID : 577219100

Please help me fast

[narrow sparrow]

@feral forge there is no any way bcz 31st is last day for data transfer

[feral forge]

Please do not spam, @queen pilot.

[feral forge]

There is no other way than waiting for the cooldown to end.

[feral forge]

You will have to download the relevant version of the game and contact the in-game customer service of that version for further assistance in this regard.

[narrow sparrow]

@feral forge can i do contact pubg mobile support for more help?

[coral surge]

I cannot find pubg new state and I have a Samsung a02s

[queen pilot]

I cant

[narrow sparrow]

Are u sure bcz of cooldown not able to transfer data?

[feral forge]

Yes.

[queen pilot]

😭

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @coral surge.

[feral forge]

This is not something that we can assist you here, @queen pilot.

[narrow sparrow]

@feral forge bcz 31st December2021 is last date how 110 days anyone can wait.

[queen pilot]

Were i can find help

[feral forge]

Then, you may need to create another account to play the game.

[narrow sparrow]

@feral forge what about the data?

[feral forge]

As advised earlier, you will need to contact the in-game customer service of that version for further assistance.

[feral forge]

Since the account is currency in cooldown, you will not be able to transfer its data to another version of the game before the cooldown ends.

[queen pilot]

I call a lot no answer

[marble plinth]

Hi
I was playing in Map Runic Power and my account was banned for 10 years for no reason. Please help me . What can I do to recover my account?

[sick garden]

I cannot transfer my account from global to bgmi

[cerulean scroll]

You should contact customer services of BGMI

[cerulean scroll]

Kindly read #faq 2.12

[cedar cape]

Please give that a band that brags about if it doesn't get a band
ID: 5381569850
Name : CĪRīEīEīD
That video is from the person

#faq #old

[marble plinth]

I have not broken the rules. In Map Runik Power, many people like me are in trouble

[queen pilot]

My account has been hacked and the data has been moved to another version, I can't access the account, please help

My name in game : TRT AMJAD

My ID : 577219100

Please help me fast

[sharp cave]

Where the update ?????

[smoky zephyr]

Event says Anna is free but it gives only 350 tickets. But I need 600 of them to unlock Anna. How can I collect remaining 250 tickets? Or its a scam?

[night cloak]

#888052693489320036 Did I win????

[wild bronze]

Hi, is there a way to remove that target showing whenever you click on lobby? (Between start and my left foot)

[mild shadow]

Premium crates still not showing

[night cloak]

Help my

😭

[winged pewter]

I miss new match start animation new airship new lobby theme...why this stable version have many bugs ..this is not except from to tencent...its heartbreaking 1.7 is trash update sorry.

[cerulean scroll]

You can post your issue in #old in compliance with pinned message of that channel

[mild shadow]

Why don't I have premium crates

But I have skins of premium crates in shop...

[cerulean scroll]

Clear cache memory of Playstore then try again. If you have not received the update. Feel free to download latest version of game from this link: https://pubgmobile.live/apk

[cerulean scroll]

You should contact jn game customer services

[cerulean scroll]

Use #discord

[quiet blaze]

@lime juniper Hello I want to transfer my account in bgmi bt due to france region i am not able to transfer even i can't change it because i have 128days cooldown i am not able to transfer Please help me I'm from India and pubg it's working here so please do something with it
I hope you will solve my problem as soon as possible 😔

[night cloak]

What

[night cloak]

It has 5 levels

[pliant hatch]

I did not get the lobby theme

[surreal turtle]

Why this climb option coming even I have disabled it in settings.

[rancid mountain]

So my friend who is ranked in leaderboards Duos had his points removed without any notice from pubg

WHY?

Where is support? Customer service is not help

[queen wasp]

Hi What The Hell Why PUBG MOBILE Remove This Option I Need this Option In My game

Hello Anybody here i need help

[pliant hatch]

@queen wasp stop makng fake picture

Erangle is a mape name not region name

[queen wasp]

what the hell who said this is fake picture

yesterday i can update my game & i get this option in my game but today pubg mobile remove this option again

[pliant hatch]

@queen wasp fake picture you created and making fool that you not created that picture

Erangle is a map name not region name@queen wasp

[sour quartz]

hi i dont have any guaranteed rewards in premium and what happens there?

[pliant hatch]

@queen wasp give link

@sour quartz which pubgversion you using

[sour quartz]

updated yesterday

[pliant hatch]

@sour quartz i am asking using global version or korean version

[sour quartz]

this one

global

[pliant hatch]

@sour quartz after open 5 created you get legendary item

[sour quartz]

nope

no guaranteeds

[queen wasp]

@pliant hatch check You DM

[pliant hatch]

@sour quartz using korean version they dont have

[sour quartz]

but i dont use korean what should i do?

[pliant hatch]

@sour quartz

[night cloak]

keymapping fix

??

[sour quartz]

yea ik but is there anyth i can do?or?

[pliant hatch]

@sour quartz show the main icon of pubg mobile in your home screen

[pliant hatch]

@sour quartz ok repair your game if does not work wait for some time

[sour quartz]

okay thanks

[pliant hatch]

@queen wasp move to pubg Europe discord server

[queen wasp]

where is europe discord server give me link

[pliant hatch]

Go on Google and search pubg Europe discord

[storm flume]

Please do not use languages other than English, @wraith light. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[spring light]

bro i tried changing the country from france to india. it still showing you are ineligible

[wraith light]

Okay Dyno..
I want to change my server from UK to Pakistan... How can I change???

[feral forge]

You may refer to subpoint 3.1 in #735483472432594994 for regional community links.

[pliant hatch]

@feral forge hey nadia i did not got new theme

[feral forge]

You can change it via your in-game settings > account and safely.

[feral forge]

You may try restarting your game.

[pliant hatch]

@feral forge several time and reapir the game but i did not got

[wraith light]

Does not happen from there

[feral forge]

Feel free to submit a report regarding the issue in #old in compliance with the channel’s pinned instructions.

[wraith light]

They do not send the verification code

[feral forge]

Could you please provide us a screenshot?

[pliant hatch]

@feral forge 😵 😵

[wraith light]

Yeah I can... Where to send?

[feral forge]

You can send it here.

[wraith light]

Okay.. wait just 2 or 3 minutes

[median belfry]

is pubgm on site has been updated? pubgmobile.com

[feral forge]

Yes.

[median belfry]

ty!

[slender roost]

it just me or other people are having with parachute ?

[split wharf]

Hey I haven't got background lobby theme after updating new version

[fair mesa]

does anyone play pubgm on gameloop? I have difficulty pressing Ctrl to lock the mouse

[mild shadow]

Why is there no more guaranteed on premiums?

[thorn kindle]

Me2

[slender roost]

maybe u got fake PUBG

[mild shadow]

it's also for me

[mild shadow]

I have Global

[slender roost]

it was a jokes

[feral forge]

If you do not receive the verification code, please try again some time later or contact the in-game customer service for further assistance in this regard.

[mild shadow]

Why is there no more guarantees?

[feral forge]

Please try restarting your game.

[mild shadow]

on Premium

[feral forge]

We do not provide assistance for emulators here. For further assistance related to GameLoop, please visit their website or their Discord server.

▫️ https://www.gameloop.com/

[mild shadow]

That's just some bs that there isn't guaranteed items

[split wharf]

I have updated my game yesterday till now I opened that game several times, yet I haven't got

[mild shadow]

:/

[storm flume]

Please avoid going off-topic, @slender roost. You may have unrelated conversations in #chat.

[wraith light]

I've been trying for ten months but they don't send verification code and supporters don't even help.

[feral forge]

There is.

[wraith light]

Someone has told me that if you go to the discord server and tell them there, they will solve your problem and change your region. So that's why I'm here.

[deep turret]

Does anyone have problems with the climbing function after the update yesterday?

[nocturne grove]

Where is downloading options go

[slender roost]

try to open 10 and 20 25 those are guaranteed

@mild shadow

[night cloak]

pubg mobile keymapping n ot worjking smart 720p and 1080p

[hushed zealot]

Why is it showing up 2 different classic crates and supply crates ?

[pallid briar]

For further assistance related to GameLoop, please visit their website.

▫️https://www.gameloop.com/

[wraith light]

I dont receive verification code for changing my region.

[slender roost]

it will be remove tomorrow

[pallid briar]

You will find a cloud button above the start button in the lobby menu.

[pallid briar]

One is there for the old price and coupons while the other one is for the new price and coupons. The old one will be gone very shortly.

[hushed zealot]

Thanks guys

[feral forge]

We are unable to assist you in this regard here. You may try asking in the Pakistan regional community server instead, refer to subpoint 3.1 in #735483472432594994 for community links.

[wraith light]

Where I find Pakistan regional community server?? Can you help ??

[feral forge]

You may refer to subpoint 3.1 in #735483472432594994 for regional community links, @wraith light.

[lime juniper]

Hello, all cuties. Is anyone still having issues downloading the update from Google Play?

[neon kraken]

Hai y Quick scope option removed !

[quaint moss]

How to pause download or shift to wifi

Their no option regarding this

When ever I click some where download start

[mild shadow]

no there isnt

[winged pewter]

@celest shadow after update tomorrow now today i not get new lobby theme

[pearl sparrow]

Hello greetings i want to submit a application against a Facebook group to the PUBG team where should i submit it.?

[winged pewter]

@lime juniper manager plz help me

[celest shadow]

You can find the "Quick Scope" option under the basic settings, in the basic controls section.

[celest shadow]

This is currently not possible. Feel free to provide your feedback regarding this in #910138261954002956.

[celest shadow]

Please try restarting your game.

[celest shadow]

What is the issue?

[winged pewter]

I try it many time!

[pearl sparrow]

May i show you the application that i made so you can understand properly what's the issue .

[winged pewter]

@celest shadow i get update reward today but no new lobby theme

[celest shadow]

You will automatically get the new lobby theme after watching the PUBG MOBILE x Arcane trailer, @winged pewter. You can try logging in later and see if you get it.

[winged pewter]

@celest shadow so where i find arcane trailer?

[celest shadow]

Sure.

[winged pewter]

I not see it in game

[celest shadow]

You will get the trailer in the game. Once it is over, you will receive the new lobby theme. Please try logging in later.

[pearl sparrow]

With all respect i want to submit that there is a group on Facebook named "PUBG CHAMPION" Which sells PUBG MOBILE accounts and PUBG MOBILE UC Way higher than their General price including their own profit. While Selling a PUBG account or UC is totally illegal.
Fruqd/Scam also happen there in good amount. of which i have clear proofs which will be presented when needed, The amount involved in Scam/Fruad being less we cannot take any Legal or Law action against them. Despite reporting the Group to Facebook multiple times we didn't get any Positive response. Currently the group has more than 385000 members.
As all of our efforts failed, So its my request that you should take actions against this Group.
Thanks
LINK OF THE GROUP WILL BE PROVIDED IF YOU WANT TO GRANT MY APPLICATION ❤️

[winged pewter]

@celest shadow ok thanks 👍🏼

[celest shadow]

Please report the Facebook group to https://bit.ly/3soBavK.

[split wharf]

??

[narrow viper]

When will iPhone 13 Pro Max be supported with 90 fps

[pallid briar]

No ETA regarding this. Feel free to leave your feedback and suggestions in #old regarding this.

[feral forge]

Could you please provide us a screenshot?

[pearl sparrow]

THANKS ALLOT 💕 I HOPE IT WILL BE SUCCESSFUL 🙂

[hushed zealot]

No more Quick SCOPE feature

[celest shadow]

You can find the "Quick Scope" option under the basic settings, in the basic controls section.

[sour quartz]

still not fixed guaranteed rewards in premium still not showing 🙁 is there anyth i can do?

[cursive pulsar]

I can't see piggyback option in game

i have to enable it from setting?

[celest shadow]

Can you check your in-game controls?

[mild shadow]

@feral forge

[celest shadow]

Can you please elaborate on your issue?

[mild shadow]

There is no guarantees

[cursive pulsar]

ye i see it there but not in-game in front of knocked player

[mild shadow]

there is no guaranteed on Premiums.

[celest shadow]

Did you try carrying the player in a Classic mode?

[celest shadow]

Feel free to report this in #old.

[cursive pulsar]

i think i tried it in quick match

[celest shadow]

It is probably not available for this mode. Do you mind trying it in Classic mode and see if it works?

[mild shadow]

It that supposted to be like that?

[cursive pulsar]

ok ty

[celest shadow]

Please edit your message in #old and include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[sour quartz]

i mean there are no guaranteed rewards

[narrow sparrow]

Any mod?

[reef tendon]

New update is so bad.. there is so big and glitches, plz fix download glitch, I download finish then when I launch game again it restarts the whole download

[sour quartz]

still waiting

[deep turret]

Does anyone have problems with the climbing function after the update yesterday?

[opaque dock]

alr thnks

[queen pilot]

My account has been hacked and the data has been moved to another version, I can't access the account, please help

My name in game : TRT AMJAD

My ID : 577219100

Please help me fast

[vocal pumice]

I have an issue for my pubg. When i died i can't go to lobby there no button to go to lobby

I have an issue for my pubg. When i died i can't go to lobby there no button to go to lobby

Please edit your message in #old and include the following information.

Numeric User Identification 5319810965
Device Huawei Mate 20x
Wi-Fi or Cellular WiFi
Country Malaysia

[pallid briar]

Please contact the customer service in-game for further assistance regarding account related issues.

[mild shadow]

Why is there no guaranteed on premiums

That's what made it special

And stand out

from other crates

[pallid briar]

Try performing a routine repair and see if that helps. Otherwise post this in #old instead.

[mild shadow]

It's basically removed so PUBG earned more money

Probably

[mild shadow]

edited.

[pallid briar]

Feel free to report this in #old.

[vocal pumice]

do this detele my setting?

[pallid briar]

It will redownload the latest update and will reset your settings. You can upload your sensitivity to the in-game cloud and save your layout too.

[spring abyss]

game glitch cannot using card

[lime juniper]

Did you get it yet?

[mild shadow]

Why is guaranteeds removed from premiums? @lime juniper

[cursive pulsar]

downloaded it from other way

[queen pilot]

My account has been hacked and the data has been moved to another version, I can't access the account, please help

My name in game : TRT AMJAD

My ID : 577219100

Please help me fast

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @spring abyss. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please contact the customer service for further assistance, @queen pilot. Refer to subpoint 5.4 in #faq for further information.

[vocal tendon]

I was gaming a phone calling from a network and WIFI (Samsung Tab S6 Lite) device and logs were broken from a phone (Retmi Note 7 calling from a cell phone network) The first time I arrived in the lobby was banned for ten years
The country is Turkey
Wi-Fi network
ID:585577774
99丨TRØWLY

[mild shadow]

oh it is?

[dire minnow]

Hello;
Please Help 🥺.
I am writing to ask for help according to my PubG account which Unfortunately without any reason three days ago got banned.

Last week my PC got a problem and I borrowed my friend’s laptop in order to play and gather events UC plus gifts. I was playing Runic Power suddenly my account got banned. Interestingly my friend right now is playing with the same system and laptop without any problem.

As I see in PubG-Discort channel and other websites, there is a bug (game error maybe) about playing in Runik Power therefor lots of players have been banned recently.

I am trying to get my account back which is very important and valuable for me.

Thanks for considering my request.

My ID number is: 5708593688

Username: Devil๛Persian

Device: PC (Gameloop v4.1.44.90)

Internet: ADSL (cable internet)

Country: Iran

[opaque dock]

what is this now ??

[cursive pulsar]

i don't get new lobby backgrounf

[compact badge]

Hello sir

Halp me

Many hacker video upload on youtube so plz hacking video ban

[jagged dome]

I want to ban my id

[tidal adder]

After update pubg not good anymore

[ionic slate]

What does redemption limit reached mean

I just made the account

[mild shadow]

I opened 25 and I didn't have any guarantees

[slender agate]

Can we login pubg with discord I just saw a video on yt

[long kettle]

It means that already enough people have redeemed the code, every redeem code is limited to a certain number of players

[celest shadow]

It just means that you have very good luck. Feel free to provide your feedback in #old.

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information. Repeatedly asking questions related to account suspensions will result in a removal of your ability to send messages. We are unable to assist with this matter through the community in any way.

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information. Repeatedly asking questions related to account suspensions will result in a removal of your ability to send messages. We are unable to assist with this matter through the community in any way.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @opaque dock. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

You will automatically get the new lobby theme after watching the PUBG MOBILE x Arcane trailer. You can try logging in later and see if you get it.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @compact badge.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[quiet shadow]

100% Uc Bonus mean?

[ionic slate]

Was there an m4 glacier code avilable?

[celest shadow]

Intentionally suspending your account is not recommended, no matter the reason. Should you need assistance with your account, please contact the in-game customer service. Refer to subpoint 5.4 in #faq for further instructions.

[long kettle]

No, and that is not possible please be careful of suspecious links these usually try to get your account details..

[ionic slate]

BRTRZBZ464 this is the code i got on an indian site, it works but its limit has been reached

[compact badge]

@storm flume sir you no action any hacking video alrady hacking video report but no action

[celest shadow]

We are sorry that you feel this way. Can you let us know why?

[ionic slate]

I can relate, my ping is not dropping below 130, im being matched with too powerful players for my tier,

[celest shadow]

Every redemption code has a limit, meaning it can only be redeemed by a number of players. Either 100, 1 000, 10 000 or so on.

[cursive oxide]

hey, will the Devs by any chance add 120 fps option?

[tidal adder]

@celest shadow I play from Australia region I used to get 120-144 ms on NA Now it’s 200 and used to get 88-90 on Asia now it’s 120.

There was no descyn… before update now there’s a lot of desynchronise.

Literally uninstall install 2 times still same tried both iPhone and iPad but still the same …

I really know my game play it can’t change over the night ,,,,

Pretty laggy

Frame drops heating issue

[ionic slate]

What do you play on?

[long kettle]

There might have been a code like that but it certainly wont give you m4 glacier, that's probably just a fake title to get views 😀

[tidal adder]

iPad Pro 2021

@ionic slate

[celest shadow]

You will get double the amount of UC.

[celest shadow]

There are no such redeem codes.

[ionic slate]

I wanted that skin for so long

[celest shadow]

You can report online PUBG MOBILE cheating content through https://bit.ly/3soBavK. Please wait patiently. We receive a large number of reports every day. It takes time to process all of them.

[ionic slate]

I wish you guys had the working redeem codes here on discord

[celest shadow]

Feel free to provide your concern in this regard in #old.

[compact badge]

@celest shadow sir alrady hacking video report but no action this website so plz privet messege plz sir

[celest shadow]

No information regarding this.

[celest shadow]

Please submit your concern regarding this in #old as well. You will need to include the following information.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[celest shadow]

Please wait patiently for your reports to be processed.

[compact badge]

@celest shadow hacking video report website alrady use i thing 2 month use but this time no action

[ionic slate]

@celest shadow check ur dm, where do i report this

[glossy zenith]

i got killed by bullets coming from the sky, what kind of hack is it

in the end it always shows who killed you, and it was above me in the sky how is that possible if the enemy was in the house in front of me

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @glossy zenith. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

Can you please report this issue in #old and include a screenshot or video recording?

[true ember]

2 people still can get this?

[vocal pumice]

Slowmode is on

[true ember]

Or need 3 people

[celest shadow]

Yes.

[true ember]

Ok thanks

[celest shadow]

If the group is not full at the end of the event, the Royale Pass Upgrade Card will be sent to your inventory within 24 hours.

[celest shadow]

You can submit a report after the slowmode ends. Thank you.

[hushed vessel]

Idk if anyone else experiences problems with sound or is it just me?
Sound feels like it is not clear ss before update.

[wispy crow]

Where Is the reward of this event

[wispy crow]

@celest shadow

[jade vine]

Hello

[split wharf]

Hey why after updating new version recall event item hasn't been refreshed??

[jade vine]

It’s there someone who can help me with my account I have a sever problem

[tired sundial]

. I have a problem with the internet. My brother his ping 60, my 300 ,Why there are different even though we have the same type of mobile ?

[quaint moss]

Why recall tocan may dismantle

Now the recall and old buddy event are combine so the may use waisely in severel time

[jade vine]

@celest shadow

[celest shadow]

Please report this issue in the #910138261954002956 thread.

[celest shadow]

Which event is this?

[wispy crow]

Recommended

[celest shadow]

Please report this in #old.

[celest shadow]

Can you please provide a screenshot?

[celest shadow]

How can we help you?

[jade vine]

Piston I have a problem about my account someone was logging into my account and he steall my level 10 clan and he was trying to steall the account I didn’t know from where he had access and I ban the account for 10 years and I had a lot of level 7 weapons I didn’t had other choices in the moment I realized he was trying to steall the account , just to ban and using the hack to getting ban

I just want to know if I can do something about it

I had a lot of weapons lv 7 in the game and I put a lot of money on it

[celest shadow]

I do not have this event so unfortunately, I do not know the details. Perhaps you can find more information on YouTube.

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information. Repeatedly asking questions related to account suspensions will result in a removal of your ability to send messages. We are unable to assist with this matter through the community in any way.

[jade vine]

The problem it s that I don t have any payments …

And I can t do anything about it ?

[celest shadow]

Do you have the best server selected for your account?

[celest shadow]

Can you please elaborate on your issue with a screenshot?

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information.

[night cloak]

Hi i want to change me region to india in pubg mobile global version as i am shifting to battlegrounds moubile india .

[fossil kayak]

I see this when I try to log in with twitter wtf

[proven jackal]

Hello ,my account was stolen , what should I do ? I can t take it back,i tried my best

It was connected with Facebook

And I can t log in

[open spindle]

You can't turn off music anymore, why???

[celest shadow]

Can you please try these steps and see if it will help with your issue?

#questions message

[celest shadow]

Please contact the in-game customer service for further assistance in this regard, and the customer support of your social media account in question.

[proven jackal]

With a new account?

[celest shadow]

You can change your country or region in the "Account and Safety" section under Settings.

[celest shadow]

Which music are you referring to?

[celest shadow]

You may refer to subpoint 5.4 in #faq for further instructions.

[night cloak]

I cant change it because the services are shut down in india and i have to log in using vpn

[open spindle]

Lobby music

I turned it off, but all it does is lower it

[celest shadow]

I am afraid there is nothing we can do to help with this.

[night cloak]

Is there not official customer service in the discord server

[celest shadow]

Can you please confirm if you unchecked the Music in the Audio section under Settings?

[celest shadow]

No.

[fleet coyote]

@celest shadow Can you check your dm's bro?

[reef tendon]

Can you please help me? Every time I relaunch the app, all my maps become not downloaded, I did an experiment, I downloaded all the resources, relaunched the app. HOWEVER, all the resources got reset to not downloaded. PLEASE HELP !!!

[fossil kayak]

I did this and it didn’t log me into the game, it logged me into the actual twitter

[celest shadow]

Can you please provide a video recording of this issue?

[celest shadow]

Did you try restarting your game afterwards?

[open spindle]

That's why I mentioned it's a bug, I unchecked it already, but only reduces volume.

[queen wasp]

Hello i need help

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @open spindle. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

How can we help you?

[queen wasp]

yesterday when i can update my game i found this option in my game but today again this option remove by pubg mobile please fix this i need country option in my game

@celest shadow reply me

[jagged grotto]

I subscribed to the prime plus and this did not let me collect the prizes and then to make sure that it was a game error I subscribed to the normal prime and let me collect the prizes that it offers then when I access the prime plus it tells me that I am subscribed so the money has already been deducted from my account My ID: 5124284165

Help me please

[quaint moss]

When we play match with old friends 2point earn so why the has beed dismantle it's may remain constant when I'm using that coin to redeem the crap but without expire this coin may dismantle and give us bp coin we are spending lots of time to collect that tocan and it's suddenly dispear if some how the might dismantle so why that event still showing here everlnt also gone like that recall tocal

[night cloak]

300 uc to add how much will be added from above or event tour to add a little more

[short vortex]

I need a support or a sponsor ☺️

[quaint moss]

Why recall and friends caring event combine

[celest shadow]

Can you please provide a screenshot of your basic settings?

[quaint moss]

If their coin might dismantle before any due

[celest shadow]

Can you please provide a video recording of this issue?

[short vortex]

I need a support to support me for the upcoming RP

[severe horizon]

Hi team pubg mobile

[queen wasp]

@celest shadow Basic Setting Is Here

[pale junco]

Hey, Trovo Staff here. can i reach out to an admin here via dm?

[celest shadow]

Feel free to submit your concern regarding this in #old.

[celest shadow]

Please elaborate on your inquiry, a screenshot will be helpful as well.

[night cloak]

From what site did I transfer the money

[celest shadow]

How can we help you?

[ionic slate]

@celest shadow could the graphics settings ingame affect my ping?

[celest shadow]

Hello, how can we help you?

[celest shadow]

Your account is in the European Economic Area, hence the change country or region option will not be available to you because of the General Data Protection Regulation (GDPR). Thank you for your understanding.

[celest shadow]

Hello,

Feel free to contact me privately.

[short vortex]

By sponsoring me a RP

[queen wasp]

But I'm Not From Europe I'm From Asia Pakistan

[severe horizon]

I'm not use any kind of cheats why you are band my account 10 years 5454911580 please check my account and unbanned thanks

[celest shadow]

You can purchase UC in-game or through https://www.pubgmobile.com/pay.

[jagged grotto]

Please help me

[short vortex]

Ohhh thank you so kind of u

[upbeat stratus]

Is this supposed to say “equipmrnt” or “equipment?”

[olive carbon]

Hello I am coming to you because I have a problem, my PUBG account was linked to my twitter account except that my twitter account was permanently suspended which means that my PUBG account was also indirectly suspended. Do you think I can get my PUBG account and data back as I spent time and money on it. Thank you for your help.

[celest shadow]

Thank you for the video recording.

Please note that network issues or latency can sometimes cause a delay in activating your Prime or Prime Plus subscription, please wait for 12 to 24 hours to ensure that your purchase is successfully delivered to the account. If you have already waited for 24 hours or more but your Prime or Prime Plus subscription has still not been activated, please contact the customer service and provide them with the specific screenshots of the payment receipt and purchasing time. You may refer to subpoint 5.4 in #faq for further instructions.

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information. Repeatedly asking questions related to account suspensions will result in a removal of your ability to send messages. We are unable to assist with this matter through the community in any way.

[celest shadow]

That is very observant of you. Can you please report this in #old? Thank you.

[ionic slate]

Do graphics affect ping

@celest shadow

[olive carbon]

I dont think Ping but FPS yes

[static sleet]

Graphics do not affect the ping, @ionic slate. Latency as shown in ms in the game is the time that is required for data to be sent from your device to the game servers.

[olive carbon]

Anyone have an answer to that?

[ionic slate]

Ive been wondering for a while what could be preventing me from reaching ping lower than 70, i have a powerful connection, im aware you guys here are unable to help with this matter, but do you have any idea?

Im located in israel/palastine btw

[celest shadow]

If you have another social media account linked to your PUBG MOBILE account, you should consider using it as a login method. Otherwise, your only option would be to contact Twitter's customer service at https://help.twitter.com/.

[olive carbon]

I know, i only linked my twitter account and its already done i contact the twitter support

sorry for bad english im french

[reef tendon]

Basically I already downloaded all the maps, then I restarted the game and all the maps suddenly not downloaded

[static sleet]

Does the game shows you different latency counts for different graphics settings?

If you encounter anything that you find to not be working properly in the game, feel free to submit a report in the #old channel.

[celest shadow]

Please perform a routine repair from the login menu and see if this helps with your issue.

[ionic slate]

I used to be able to get 20ms on my older device when i was using hd, now i use smooth and extreme because i have a galaxy a51 and it lags a bit if i use anything higher, and cant get it lower than 70-75

I reported it in the feedback already but nothing has changed yet

[celest shadow]

Since Twitter is your only linked social media account, you will need to recover the account in order to access your PUBG MOBILE account.

[sacred rain]

I keep getting this error "Failed to download map. Error code 9." Does anyone know what does that mean?

[uncut lily]

Anyone else experiencing that you need to redownload your maps after changing account? Or is it just my game’s problem

[static sleet]

I see that you have already submitted a report in the #old channel, @ionic slate. We can take this conversation to a discussions channel as the #questions channel is not supposed to function for discussions.

Please use the #media channel to upload images related to PUBG MOBILE, @night cloak.

[night cloak]

That's mybad

[ionic slate]

I would really appreciate it if you can try to help out in this, if u can or have any idea regarding this please do @ me in any channel

[meager pumice]

Its typic bug

[cunning steppe]

Hi can u help me bro.I had no chit, but when I get to play i was banned. I keep asking you to check out the cards I last played😿

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cunning steppe.

[reef tendon]

orite

[west vapor]

@forest drum hi Anila 🙂
I double checked and it seem like its not repeating and its only 350 Vouchers..
Realized on IG they said “free” but not in-game. This might be misleading.

Feel free to report your feedback in #old

[dire pebble]

Yesterday after update I had Country/ region setting but today don’t have anymore it’s deleted how can I have this button?

@static sleet

[icy osprey]

Pubg i used my premium coupons and there wasnt a guarranteeds when i opened but after hour there been guarranteeds and i used 15premium coupons and dont have any legendary/have proofs

Bro thats just...

[dapper kettle]

I want to change my country

[dire pebble]

@cyan citrus

[dapper kettle]

Please help me i want to change my region

@polar marsh i want to change my region in pubg

😩 😩 😩 😩 help please

[meager pumice]

@dapper kettle please wait

[pallid briar]

You will be able to change your region when the cooldown has ended.

[pallid briar]

You can change it from the "Account and Safety" settings in-game.

[dire pebble]

I know today it’s removed @pallid briar

[dapper kettle]

@pallid briar I've been trying for months to change my region. I want to change my region from Turkey to Pakistan but my region cannot change because pubg does not send me the verification code on my mobile number, please help me and make my region Pakistan. My pubg ID number is 5760194754 and in game name is M尺彡ﾌAGUA尺
My mobile number is 03142347362

[cyan citrus]

The option to change your region is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR).

[peak glacier]

I have been redownloading the maps for 3 times already and it is still asking me to download the maps. This problem caused me to be kicked out of a match halfway through going into a match. Also causing me to drop rank.

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[dire pebble]

But yesterday after updating the game I could change @cyan citrus or that was just glitch?

[smoky sage]

when i try to link my account to twitter, it is showing that the twitter account is already linked to another character even when it is not. what to do?

[cyan citrus]

Feel free to contact the customer service for further assistance.

[crisp merlin]

Hi @cyan citrus , i just want to ask you a question because i can’t contact the support for the game, for example if one guy connect on my account and press delete account and after this he take intentional ban , my account will be deleted, or when one account is banned he can’t be deleted? Please clarify me if you know.

[night cloak]

How much is prime subscription?

[cyan citrus]

It should be linked even when you have just logged into PUBG MOBILE without creating any character before with the same Twitter account.

[icy osprey]

Pubg i used my premium coupons and there wasnt a guarranteeds when i opened but after hour there been guarranteeds and i used 15premium coupons and dont have any legendary/have proofs

[smoky sage]

no i can confirm it is a brand new twitter account not linked to pubg mobile. it shows the same message when i try to link my play games too

[dapper kettle]

@cyan citrus customer service not show this problem

[meager pumice]

10 euros

[crisp merlin]

Hi bunk I just want to ask you a question because i can’t contact the support for the game, for example if one guy connect on my account and press delete account and after this he take intentional ban , my account will be deleted, or when one account is banned he can’t be deleted? Please clarify me if you know.

[narrow sparrow]

Any mod?

[vagrant tulip]

@dire pebble the button wasn’t supposed to be there for EEA region accounts and the issue was solved later

[icy osprey]

Any ideas

?

[night cloak]

Damn costly

[meager pumice]

Yep

[dire pebble]

How can I get token ?

[meager pumice]

From next Royal Pass

[narrow sparrow]

@cyan citrus Hello
What if Any indian player migrated his account global to bgmi then he want to unlink his account from global bcz once data migrated we Can't back in global

[night cloak]

Huh really?

It is not there in leaks

[smoky sage]

@cyan citrus

[meager pumice]

Yes one of moderators anwser me that yesterday

[night cloak]

K then

[cyan citrus]

Feel free to contact the customer service for further assistance.

[narrow sparrow]

@cyan citrus

[cyan citrus]

I do not understand your concern, could you elaborate, @narrow sparrow?

[narrow sparrow]

I want to unlink my social media from global but I can't do it bcz my account is transfer in bgmi @@cyan citrus

[sharp ledge]

Unable to change my region after following instructions please help me to change my region back from Turkey to Pakistan my I'd is 5251622828

[peak glacier]

...

[cyan citrus]

You will not be able to log into your account, so you cannot do that.

[hoary jacinth]

I can't able to transfer my global account to bgmi. @cyan citrus

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hoary jacinth.

[junior wren]

Why wont pubg ever ban teamers? Is it considered legal and if so why is it an option in reporting?
Are the people reviewing the teaming report told not to ban multiple people or are they just really bad at their job?
Figuring out if people are teaming should be the easiest and shortest review process to verify cheaters.

[hoary jacinth]

How to cool down this country change days

[cyan citrus]

Please report such inequitable behavior directly through in-game report feature or in-game customer service.

[hoary jacinth]

Because of this I can't able to transfer my account to bgmi

Dec is the last day to transfer

Bt the cool down days is more than 3 months

[cyan citrus]

You cannot do that. You will need for that cool-down to be over.

[hoary jacinth]

So please help me with this

[junior wren]

@cyan citrus I do and never get a message back about a ban. I have even used the external support where I supplied visual proof and still nothing.

[hoary jacinth]

@cyan citrus yea bt at the same time . We have Dec.. the last day.. to transfer account.. so where can I ask help ?? Any specific mail id??

[cyan citrus]

We are unable to help you in this regard, @hoary jacinth.

[hidden cypress]

Just trying to clarify something, is gfx allowd just for fps and not modify graphics and all that?

[cyan citrus]

They will eventually be suspended upon verification of cheating behavior.

[narrow sparrow]

She Live in India Then Why Don't Stop Cooldown

[narrow sparrow]

hvae u any mail id of pubg support

[cyan citrus]

Any third-party applications to modify the normal functionality of the game is a violation of the terms of service of the game and will result in an account suspension.

[mild shadow]

Hey so PUBG, I opened 25 Premium crates before guaranteed crates and now they are magically there?!?! Could I get refund?

[hidden cypress]

Thanks you for your time
Have a great day

[cyan citrus]

You're welcome, @hidden cypress.

[narrow sparrow]

@cyan citrus Have U mail id of pubg mobile?

[cyan citrus]

What do you mean by magically there, could you please elaborate?

[cyan citrus]

[e-mail]

[mild shadow]

Basically before like 4hours there was no guaranteed items

and now there is

I've opened already 25 to see it if it's a visual glitch

But it isn't not

[cyan citrus]

You may try to contact the customer service in-game for further assistance with this, @mild shadow. But I don't think you can get a refund.

[mild shadow]

Bruh

Because of dumb glitch I lost basically all my crates... -_-

[cyan citrus]

Please feel free to provide your feedback through #old in compliance with channel's pinned instructions, @mild shadow.

[mild shadow]

Last time it tooked 16days for a real person to contact with me and say there is nothing we can help

[cyan citrus]

There is not much we can do to help with such issues through here, @mild shadow.

[mild shadow]

It's a PUBG issue

That they can't fix their game

And when I asked if there gonna be guaranteed people and STAFF said no

And now they are there

WTF is this

[spiral locust]

Hello guys i have a problem i decided to get back to pubg but this happened

I need to allow access to files but it wont show it to me

The frick do i do

[reef tendon]

U open pubg it should have some allow access to files

[white gull]

when only will update the 90fps..

[alpine mesa]

@mild shadow bro is there any way to disable new climb feature inpubgm

[storm flume]

Please avoid going off-topic, @reef tendon and @mild shadow. You may have unrelated conversations in #chat.

[alpine mesa]

@mild shadow

see

jump button

[mild shadow]

There is in settings

Jump & Climb

Button

[hearty summit]

Where is scope change button/icon after update