#questions
1 messages · Page 1486 of 1
Try to update your device to the latest version and see if it will make any difference, @jade ermine.
ok
I have report it already more then 20 times and it's 3 week complete I got no good response
@cyan citrus Help me
I have spectate glitch
Will PUBG update 1.7 introduce 90 fps option for iPhone 13 pro/ pro max?
So I deleted my message in #old because I wanted to rewrite it and now there‘s a f*cking SIX HOUR DELAY change that please. Also I‘d write this in suggestion but guess what I‘m on a SIX HOUR DELAY right now.
@kind drift is good?
Sir I'm sending daily a message to help me with redeeming my code but why aren't you helping me
@abstract cloak redeem codes don't exist
Them what's this
I have redeemed many codes
But 1 have 1 code which isn't redeeming
Sir
Hello Dear developers and members of the company Pubg Mobile! my name is Georgy Tskhovrebov, I am a Pubg Mobile player, I play as soon as this game was created and I have two complaints to you ! 1) After the game, they give a very small plus, it's on the crown, and especially on Ace! And when you get into the top 25 with 5 murders , they generally give a minus ! please figure it out ! . 2) There is no Ossetian flag in the game! Millions of Ossetians (Alan) play this game, make huge donations, take conquerors and win many tournaments, and you don't even add an Ossetian flag! Please add it , this is not only my request, but also of the entire Ossetian people! . Thank you and wish you further success!.
how do I write to them ?
@west lodge copy the message, go to that channel, paste this message, send the message, and delete that message from this channel
can someone please explain this event. its so confusing like you cant even collect the shards then for some of the free items you cant collect it. it requires uc?
Hello PUBG MY ACCOUNT WAS HACKED 🥺 I HAVE NEVER VIOLATED USER AGREEMENTS I LOGINNED MY ACCOUNT AT A UNAUTHORISED WEBSITE FROM THERE MY ACCOUNT WAS HACKED 😭
I HAVE SPENT A LOT OF TIME AND MONEY ON MY PUBG ACCOUNT PLEASE HELP
CHARACTER ID- 5400409276
IN GAME NAME - VTxDivine
Please contact the customer service for further assistance, @sacred marsh. Refer to subpoint 5.4 in #faq for further information.
Everytime I go on pubg my settings change
The graphics also change
And resets my controls
For how long have you been facing this issue, @night cloak?
@cyan citrus i need a help
My shooting button was moved
Hello! How can we help you?
Please mention your device.
iPhone 7plus
I want to change my region but there is no option in my account to change it
@cyan citrus please help me
Please try to Offload PUBG MOBILE one time and restart your device.
Okay
That option is not available for the accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @glass patio.
But how can I change my region now in my account? @cyan citrus
You cannot change it, @glass patio. That is a legislation issue. Neither we nor customer service can help you in this regard.
He has already ben answered regarding his issue, @jade ermine.
ok
So there is no option without creating a new account to change region ? @cyan citrus
No. There isn't, @glass patio.
Thanks @cyan citrus
My pleasure, @glass patio!
hey my pubg account is ban for 10 year i didn't do anything wrong but they banned I remember that I use just vpn then they ban is please help me to unban
Please refer to the private message from @polar marsh for further information, @hazy dune.
Is there any option to transfer my old accounts inventory and level to another account ? @cyan citrus
No. That is not possible either, @glass patio.
@cyan citrus hey brother please help me my account was hacked and banned purposely I have spent a lot of time and money 😭
Please refer to the private message from @polar marsh for further information, @sacred marsh.
Hi so there‘s a cosmetic in the game the “German Unity Sunglasses“ and I got them on my second account a while ago. Now I really like these because I‘m German myself and I wondered if you can get them every year or if they‘re a cosmetic you could only get once.
I need help with my account
Please share a screenshot of the item you're referring to.
Hello! Please add more details about the issue you're facing with your account.
I don't have information on whether the same item will be available in the future again or not, @jade ermine.
You cannot transfer items from one account to another, @jade ermine.
why not?
It reset my controls again @cyan citrus
I also had that recently
And my settings
Because it is simply not possible.
Idk how my account got hacked few days ago, and I’m trying to change all of my social media account and email but the customer service on PUBG mobile hasn’t answered since 4 days
It’s always doing it
I still have access to my account
why isn‘t it possible? Can‘t you just remove it from one account and add it to another?
No. It is not possible, @jade ermine. Please take this discussion to #chat.
Change password and logout from all devices
I did that but how can I unlink my email from PUBG?
I’ve spent a lot on the game and don’t wanna lose my account
Please understand that we only provide community support through this platform and we are unable to help players with compromised accounts. A delayed response can be expected from customer service due to enormous number of requests. Your patience is highly appreciated while they get back to you.
I’ve tried contacting PUBG mobile customer support but they haven’t answered since 4 days
Hello i need to gift New car to my old friend Buț i got failed to gift
Is it maybe I’m writing a lot of messages to them?
Please refer to the event rules for further information, @simple berry. You should own the same skin first to send it to a friend.
Please wait patiently and avoid cluttering your ticket by sending multiple messages. Unfortunately, this is not something we can help with in any way.
Okay
Pay attention to joystick. I never left my finger off the joystick but it stopped working.
is pubg and bgmi character id same after account is transferred from pubg global to bgmi?
We provide community support only for the global English version of PUBG MOBILE here, @fiery verge.
And no, none of my other fingers are touching the screen. I have been playing on this iPad since 2020. Same layout. Never had the issue. It started happening literally since the start of this season.
Yes
99% percent sure it’s same
Got it! Thank you for the required information, @carmine ether. To better troubleshoot your issue, please mention the model for your iPad.
iPad Pro 4th Gen (2020) 12.9 inch
And for how long have you been facing this issue, @carmine ether?
One of my friend also this issue. iPad Pro 4 but 11 inch.
Since the start of this season.
Literally after updating to 1.6
So almost 2 months ago
Got it! Thank you, @carmine ether. Please try to do a Routine Repair of the game and Offload PUBG MOBILE one time. Also, check for any pending software updates by going to your device settings > General > Software Update.
Mostly it happens after jumping from plane,parachuting and when you face an enemy.
I already did restore my iPad multiple times using iTunes just because of this issue. But no luck
Could you share a screenshot of your control settings, @carmine ether?
Hello, I accidentally bought 300 UC, may I request a refund?
No. You cannot do that, @dreamy elbow.
You can complete this achievement by reaching the weekly season match time limit that is in the Royale Pass.
it means i have to play 1500 min to complete this achievement.😐
Where can I talk to bgmi support as there is no bgmi discord
1500 min = 1 point?
bruhhh.. this achievement was so easy in previous updates... bt now..😢
because I want to transfer my account but unable to do so since last update @celest shadow
You can get 1 progress point for every 550 minutes completed in the weekly match time.
@celest shadow i see 😐
As we provide community support only for the global English version of PUBG MOBILE here, we cannot assist you with this game. Feel free to browse the Internet.
thank u..💝 i think i talked with u in morning🙂 right? @celest shadow
Thank you for the video recording. Can you please provide the following information?
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Name of the location
If it is possible, can you please open the map and screenshot the position as well?
eSports news
Can someone say me whats wrong with the bgmi discord server why are they baning accounts for no reason and if we go for customer cares or wanna know the reason we are getting muted...from the server...
We provide community support only for the global English version of PUBG MOBILE here, @torpid compass.
Thats okay but i cant send the messege to the official server of BGMI version...
How can I download pubg mobile on iPad??? It's not available on appstore @cyan citrus
true, it is like this on scrims
Please try to reset your controls one time and do not move the joys stick position. Also, try to keep the button size of the joy stick between 60-80%.
Where do you reside?
In UAE
I need help in restoring my account
Do you have an old version of the game installed?
Please add more details about the issue you're facing with your account.
Right here?
Correct, @verbal heath.
ID number 5889729753
Nickname JILopaAss
It was like a guest account, I can't tell since I crashed my old phone
that's why I can't say anything more precisely
except for the approximate last entry time
when does the current season end? im refferring to the ranking system.
If you have lost access to a guest account, there is no way you can recover it, unfortunately.
Should be around November 18.
I can't say for sure if it was a guest account. I think that navryatli Please try :(
I have been with this account for a very long time I can name almost all the things there
Unfortunately, our support is limited when it comes to most of the account related issues, @verbal heath. You may try to contact customer service in-game for further assistance.
Feel free to report the issue through #old in compliance with channel's pinned instructions.
I am not sure if it's an issue or they changed the amount of rename cards
Hi
You may also try to contact customer service in-game for further assistance with this.
Hello! How can we help you?
Can you restore the account if I do not remember which Google account it is attached to?
I am not getting my old account
We cannot do that through here, @verbal heath. As mentioned earlier, you can try to contact the customer service for that.
Please add more details about the issue you are facing.
How do i get help?
i sent a picture
i did as you told. first match fine
second match happened again
You may try to change the size of the size of joy stick without changing the position, and see if the issue will get resolved. Otherwise, you may need to report it through #old in compliance with channel's pinned. As you have already reset your device, I don't have any other solution, unfortunately.
Could you please provide a screenshot in English?
Hello! How can we help you?
let me translate Bunk
yes i kept the joysticks size between 60-80 and didnt change the position.
Feel free to report the issue through #old in compliance with channel's pinned instructions, @carmine ether.
I always tell the in-game support that my account is not migrated i have searched for it on all the versions, i always ask for a chance and not to close the conversation after they reply, every time i get this automated message! Is it true that pubg cant help with this situation? Is it true that they balme the indian version for this? I never played the indian version i dont see how they can help
انا كنت بلعب مع رفقائي وكنت معنا اعمل قسط والنت من غير اي سبب 5762467251
Please do not use languages other than English, @carmine coyote. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Bs engleze=only english
Please only use english if you participate in this server.
I was playing with my friends and the internet remains unfair and whoever I was playing with is a new email and I want to break the bank and this is the judge 5762467251 and that is my name メあHitlerメ
Can you elaborate on your issue?
Message me on private i will translate it for you
As we provide community support only for the ** global English version of PUBG MOBILE ** here, we cannot assist you with BGMI. Feel free to browse the Internet.
what will happen to Metro Royale after November 16
But it doesnt have anything to do with bgmi i dont understand
Can you explain?
My account isnt migrated to bgmi or any other version
But it still shows the error
I was answering based on your screenshot.
Can you elaborate on your issue then?
Yes one moment
what will happen to Metro Royale after November 16
Что будет с Метро после 16 ноября?
i cant access voice chat
Please know that we are unable to assist players with account related issues here on Discord. Please contact the in-game customer service for further assistance in this regard. It might take some time for the support agent to verify your account. So please be patient.
Btw the last part isnt about you @west vapor its because of someone who disrespected me on here
You mean in game?
yeah
You probably got muted. Please be patient until you get unmuted in game.
no as in it says im under 16 and according to the gdpr thin i cant
I always do contact them but they never answer me, they only send the automated message, kyle if there is a way to contact someone who works in the in-game support or any email or any phone number you have i would really appreciate it
The function of "Voice/Text Chat Restriction" is only available for the players affected by GDPR(General Data Protection Regulation).
Children under the age of 16 won't be able to use the voice chat function or send messages in our game.
Kyle i understood what mahmoud was saying, he wants me to translate it to you
im not though?
Its important to message them in the ingame support section. Be patient and it might take some time until a support agent gets back to you
Then you can change in game that you are over 18.
where
@west vapor This is mahmoud's pubg id 5762467251 he said that he was playing with an unknown guest account him and his friend, he told me that he got banned for 10 years, and his friend got banned for 1 day, he says he doesnt use cheats and doesnt know the reason for banning him, he believes that the unkown guest account was behind this
Please refer to the private message from @polar marsh for further information, @ionic slate.
Go on settings. On the right side is a section called others. There you are able to change that youre over 18. You are able to change it every 60 days.
there isnt
@cyan citrus I updated to iOS 15 and still can‘t trust the Beta
Please do not use languages other than English, @young rock. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Hey I want to know how does dead GUNLINGER set looks like in game(phantom of erangle event) so I can buy it
Please contact the customer service for further assistance, @young rock. Refer to subpoint 5.4 in #faq for further information.
KNOCK KNOCK anyone here???
When will transfer open in bgmi
When will transfer open on bgmi @pure bronze @storm flume
We provide community support only for the global English version of PUBG MOBILE here, @quartz plover.
Ok @storm flume
i saved many pics by tapping 'save to local' button but found only one pic, other pics disappeared or failed to save
My account has been banned
Please refer to the private message from @polar marsh for further information, @turbid garnet.
If you purchase that certain pack, you may receive a bonus of UC, @small wolf. However, that reward is not guaranteed and certainly does not mean that you will only receive 6000 UC as bonus.
Okay thanks
My pleasure, @small wolf!
@cyan citrus Hey I want to know how does dead GUNLINGER set looks like in game(phantom of erangle event) so I can buy it
You can find the preview in the event page, @split wharf.
Only picture is showing in event page
What date is the 1.7 update released?
Yes. That's called a preview.
Please wait for the patch notes to be released or keep an eye on #news.
Please add more details about the issue you're facing.
Remember to not mention the moderator role unless it's an exigency or emergency related to this Discord server.
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
@cyan citrus it just stays like that, and when you open the game, nothing appears!
I have a problem with the control buttons, when I change the location of the jump button, the change occurs only when I restart the game, I made a repair for the game and reinstalled and the problem did not solve, do you have a solution?
It happens with all the buttons
Please mention your device.
Will hacker be banned if they use hack on custom rooms ??
I guess pubg is not banning hackers
Noted, thank you.
Hi team pubg achievement Fun time for me is glitch I kill my self 20 time . Complete just 2 time …
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tidal adder. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
For achievements that require match completions, up to 10 completions may be counted per hour and up to 40 may be counted per day.
Motorola G7 Play
Hi team pubg can you tell me How many hidden achievement is in pubgmobile?
As far as I remember it correctly there are 9 Hidden achievements 🙂
Do you know how can I find name of achievement I do already 7 hidden achievement
Please move to #chat or #pubg-mobile if you dont need assistance or a question. Thank you.
Congratulations for unlocking 7 hidden achievements! 🙂
Unfortunately we can not provide you with every single hidden achievements.
Feel free to browse the internet for the hidden achievements.
Sorry for replying this late, not sure if you still want it but here’s the pictures
I didn't get the pin code how can I get it
Why I got ban from my own region topup by SEAGM ?
Try logging in using your third link email or your number first and see if that helps. Otherwise please contact the customer service in-game for further assistance.
Hello, we only recommend that you purchase UC in-game or through https://www.pubgmobile.com/pay.
is there emulator support here ??
@celest shadow but things need a solution of get blocked from SEAGM topup system.. it’s so funny could get block from own-self region topup
For further assistance related to GameLoop, please visit their website.
@celest shadow another question why “bao” and “sb” will get muted for violating?
Please use https://www.pubgmobile.com/pay to purchase UC instead.
You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @digital frost. For more general information, please refer to https://bit.ly/3BT8RKg.
Are the words you listed blacklisted in the game?
Yes
All right, thank you for the information.
No problem…
is 90 fps removed from the emulator just wanna ask that ??
And not only those words but in others languages words also will get muted for violating and those words wasn’t rude at all.. please solve it
Sorry, but we do not provide support for the GameLoop emulator here.
I understand your concern, feel free to send me the words that you encounter that you think should not be blacklisted in the in-game chat in direct messages.
isn't here emulator support ??
No, we no longer have support for emulator here. For further assistance related to GameLoop, please visit their website.
Need help please
Need help with my account
Hello, @serene nymph. How can we help you?
If you have migrated your game account to another version, you will have to play with the relevant version and can no longer access to your account via the global English version of PUBG MOBILE.
Guys Anyone Help my Out. My Most Of the videos Getting Copyright strike from tencent without a reason. I am doing commentary rooms live stream. Anyone know how to solve. Casting a room match is related to strike? Anyone know Please help
@feral forge @celest shadow please reply
Please send your concern in #copyright and wait patiently for a response, @thorny needle. We may otherwise have to mute you.
#questions One Youtuber Promoting Pubg account sell and Buy
@feral forge region change option will not show in my game
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @hardy viper.
We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.
If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, you are not permitted to change your county/region.
can someone help me find my account back,NAME:《PF》殘廢白兔
i cant login because the hacker changed the email and password
Unfortunately we can't help you with account related issues over here. You may need a way to login into your account ingame and contact customer support.
Selling PUBGM accounts is not allowed.
Well the channel is not for kidding its for support.
sorry
Selling pubgm accounts is against the terms of service that is why it's not allowed and that is probably how your account got hacked and you lost it.
bot
for what?
My PUBG Mobile Emulator is not opening the game without vpn
if im a PUBGM top 10 player can i unban my account ?or no one can do that?
Please refer to the private message from @polar marsh for further information, @rustic shell.
@lime juniper mam it's really very urgent matter want to talk with only two minutes in dm please check it mam it will really helpful ❤️😊
Oh no it’s Sunday 
oh ok they are busy maybe?
Ye
ok no problem thank you 😊❤️
Hello I would like to report a problem in metro Royale
My whole back pack has been removed armour guns ammo everything
I was wondering if u could roll back my back pack
@hazy heron It is only removed when you leave/die in a game.
hi
Feel free to leave your feedback in #old.
Hey! Do you require any assistance?!
Thanks for the suggestion, but will that be effective,
??
Will pubg team will see that
Hopefully if it's a popular feedback they might consider. The community team checks that channel quite often so they'll see.
hi
Is there Submit a technical support within the game?
Could you please elaborate your issue, @sharp jungle?
I mean can I be a technical support for the game or not?
If you are seeking for the customer service in-game, please refer to subpoint 5.4 in #faq. Otherwise you may visit the official website.
Hello , if the team have an invitation for pmco how many players should be a pro players ?
@pallid briar
Could you please elaborate what you mean by "pro player"?
Level please I accidentally left the server
@night cloak You automatically get your level back when you join the server.
10 lvl please
Okey
Please use #481204134859505684
Sorry , but how many players should be a pro players for an pmco invitation?
@hard frost Pro players are the players play for money. It is not related to PMCO invitation.
I mean finals player
If i want to join a roster which consists of 4 players and i’am the fifth , and this team played the last pmco final but with different players so they got an invitation for the next group stage , the question is how many players should played pmco finals before?
The !rank command is disabled in this channel, @night cloak. Please execute the command in #481204134859505684 instead.
Team name, region and from where have you been invited, please?
Hello. Sorry to bother you. I no longer know who to turn to for help. Everyone kicks and only bots respond. Please help get your account back.
Please consider my ban of the RINETKA account and let me continue the game from it. I deliberately never violated anything and did not want to. I was not involved in the violation and have always spent all my energy on developing my account in an honest way and completing tasks. Please pay attention to my request and help me get my work back. Please don't be indifferent
Please refer to the private message from @polar marsh for further information, @pale tundra.
wait so is their a # or will they provide one for my situation to call?
@onyx raven It it the Korean version?
no, global
Is it your screenshot?
Please refer to the private message from @polar marsh for further information, @low mantle.
You should not chat here or reply on behalf of others.
Please remove 3rd link option.
Feel free to provide your feedback through #old in compliance with channel's pinned instructions, @modest saffron.
After I reach Conq no more match I am weiting like 25 min for match solo match TPP
Please mention your device, perspective and server, @dire pebble.
iPhone 11 Pro NA server
Are you playing TPP or FPP, @dire pebble?
TPP
Could you please try to disable matchmaking preferences and try again, @dire pebble?
I try like 6 time
Befor reach Conq every 20 sec match up but new I reach Conq I can play
I see, @dire pebble. Matchmaking time depends on players' activity. There might be very less players playing at this time. That is the reason you are unable to find a match. Unfortunately, this is not something we can help with from this end.
Hi! My account was hacked. And Facebook hacked. While I’m recovering Facebook accesses, I’m afraid that hackers would discontent my pubg account from Facebook. I have all proves that it is my acc. Full info, inapp purchases bills etc. please help me to recover my acc. Thnx in advance
Other than Facebook, do you have another login method to your game account?
Unlinking e-mail/phone number is not a feature yet, you cannot unlink it manually.
There's no solution I can take?
Not a feature yet as for now, but it may be possible in the near future. Feel free to provide your feedback to the game in #old, @night cloak.
Nope(
Then, your only option is to recover your only login method to your game account, which is your Facebook, in order to access to your game account again. Because you will need to have access to at least one of the linked login method to your game account, in order to receive help from the in-game customer service.
Is there any option to block account while recovering?
No.
@static sleet by the way is there someone who can help me with my problem in discord server ?
Is official Pubg giving option of video crate I am seeing in my inventory
Only the customer service in-game can assist you with account-related issues, @ruby temple.
but there is bot that answers my questions it's literally useless
Yes, @night cloak. You will get rewards by watching different videos.
@cyan citrus thanks for assistance actually I had doubt about this matter that might be I downloaded unofficial or third party that's why I am asking
@cyan citrus as I seeing I am getting video crate for duration of 4 hours when I watch I get silver coin or limited costume is it belongs in official version I wanna confirm that in here
That's absolutely fine, @night cloak. Yes, those rewards are available in thee official version. If you have any doubts regarding the game version, you can try to completely reinstall the game from Play/App store or official website.
When recording your issue through the AI select relevant options available to connect to a customer service representative, @ruby temple. A customer service representative will respond back at you as soon as possible.
@cyan citrus Um alright when it's part of the game
Umm hello I was ranking for qonquer and I got after I got conqer I played a game in the game I got 10 years ban
And I don't play with hacks or any thing
I spend so much money on the account it's not fair
Hello, I am having problems connecting my account to the email, but I get the error "Parameter error"
Could you please make a video recording of the issue, @hot patio? Try to change the game language to English.
Ok
Thank you for the information, @hot patio. I have deleted the video because it contains your personal information. Could you please try to do a Routine Repair of the game and see if it will make any difference?
i have tried to unlink my account from google play but after 2 or 3 days it shows unlink failed
i tried to unlink many times but got the same results
Could you please try to switch to different email and see if it will make any difference, @hot patio? You may try to switch to Gmail.
Please try to do a Routine Repair of the game and Restore Default settings and attempt to remove your account again.
It did not work
i did routine repair and it showed unlink in 6 days but i feel that after 3 or 4 days it will show failed to unlink
Please report the issue through #old and include the following details with a description of your issue.
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country.
Ok
Please try again at another time or report the issue through #old in compliance with channel's pinned instructions.
HI HOW CAN I ACCESS IN INFLUENCEER WHAT ARE REQUIREMENT
Please refer to Community section under #735483472432594994 for further information, @night cloak.
@cyan citrus u there?
Yes. How can I help you, @unique meadow?
just a quick dumb question
my 3x scope sensi is x and whenever i move my finger inside the shoot button it moves my screen as per the scope sensi 'x' how can i fix it , i dont want the sensi to affect my shoot button
just installed the game after a long time so forgot the basics😅
Are you using Gyroscope, @unique meadow?
yep , but im pretty sure its not a gyrocope issue
It is possible, @unique meadow. Could you try to change your 3rd Person Camera sensitivity and see if it will make any difference, @unique meadow?
ohkay i'll try and let you know
thanks!
Can Gfx Tool Get You Banned? And is there a Gfx tool which won't ban u?
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @broken sluice.
METRO ROYALE is not yet available for everyone, @cursive parcel. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.
How to report someone violating PUBG Mobile community #735483472432594994 in discord?
Thanks 🙏🏻
My pleasure, @vapid sail!
my friend has a problem where he gets kicked out the game every once in awhile and his controls reset it happens almost eveyday anyone know a fix ?
Please mention the device, @hushed olive.
iphone SE*
Please try to do a Routine Repair of the game, Offload PUBG MOBILE and restart the device one time, @hushed olive.
it worked lol hes so happy
Glad to hear that, @hushed olive! Please do come back again, should you have any other concerns.
Please add more details about the issue you're facing, @vernal junco.
Remember to not mention the moderator role unless it's an emergency related to this Discord server.
i want to unlink 3rd link gmail form my account
It is not possible to unlink your e-mail address or phone number at the moment.
i tried to contect coustmer support they ban me
I just found out Paid UC expires after 5 years while Bonus UC expires after 3 months is it correct?
Source of information?
Please change my country region
This server is for global English version of pubg mobile. @grizzled zephyr
UC doesn't expire.
Please change my country region @heavy vortex
I cannot do that, you need to change it from your in game settings. 😵💫
I can't get the code
@sharp hazel Try this.
I am on the global version I was just asking if the rule applies to both version. Thanks for the help
Yeah
It doesn't expire in global version, your welcome.
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
I can't linked with email there is option to link with Number
@heavy vortex
Look @
Look broo
@heavy vortex
Please
Is any official PUBG here to answer my question???
What does it concern, @eager sigil?
If we buy prime plus and prime twice from normal play store and from subscription festival, will we get 25 UC to collect twice daily?
Can you share a screenshot of the event, @eager sigil?
No. For that, you can contact them through customer service in-game, @eager sigil.
Can I get my answer anywhere from discord because in-game service is trash
I can try to answer if you can provide the screenshot, @eager sigil.
I don't have it. Bus all I'm asking. If you buy prime plus normally and also buy from subscription festival. Will you get to collect 25 UC twice?
I believe you can only buy Prime Plus once either normally or from the festival, @eager sigil.
Ok
Which ports do we need to open to get better ping on router?
Hi, earlier today I was giving all my friends loot as per they’re my friends, after giving them loot we usually just killed ourselves with molotovs, now I saw them that they did not throw reports after we all died within the group but somehow all my merits disappeared, now I cannot play with them and I only get 3 merit per match, I got 4 merit as of now. Please help me, this happened in metro to Yale.
royale
Is there a quicker way to get merit?
Port forwarding is not possible for PUBG MOBILE.
We provide community support only for the global English version of PUBG MOBILE here, @steady pecan.
He is playing in global
You will be restricted to solo game mode until you regain your merit. This is not something we can help with, unfortunately.
Feel free to provide video recording of the issue.
Is there a quicker way to gain merit?
I don't think so, @topaz ermine.
So I have to waste my time, playing 30 classic matches and winning the chicken dinner?
You will need to play until you regain at least 60 merit, @topaz ermine.
There might be a temporary down-time, @plain socket and @jaunty stratus. Please try to do a Routine Repair of the game and restart your device or try again at another time.
@cyan citrus
I will restart my game 3-4 time but it doesn't work.. how much time it takes to repair. Give an idea.
No information in this regard, @plain socket. Feel free to the report the issue through #old in compliance with channel's pinned instructions.
Try to review video later.
Try to review video later.
@cyan citrus Hello, can I get the link to the form where I can report cheaters? Ty
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @inner moss. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
PUBGMOBILE_CS@tencentgames.com.
Please be advised that email is only usable for general queries and cheater reports, @lean zephyr. For most of the issues, you will need to contact them through in-game customer service.
Hi pubg support please check it. I’m fighting with a cheater. How he control my movement please check it.
Could you please add more details about your concern?
سلام وعليكم
Please do not use languages other than English, @robust adder. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
My email got hacked how old those the receipt need to be to unlink the email?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @topaz wolf. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
How
Please contact customer support in-game for further assistance with compromised accounts.
hey could anybody tell me how to change region back to pakistan
You can do it through in-game Basic settings > Account, @blissful robin. Are you facing any issues while doing so?
yes it is saying parameter error when i try to do it
In phantom erangel event... Can i redeem ID if i have 50 shards?? or should i collect all the other things in order to collect the ID at last??
someone do reply pls...
@cyan citrus
@cyan citrus could you help me with my problem
I can’t see my profile and my friends profile why
Please try to log in to the account with third linked email and attempt to change your region again.
i think it might load, maybe due to network issue, if u still face it, just clean cache and download resources. I did this it became alright... mostly its network issue...it wil be alright!
Bro my net is fine sometimes its become with me
@cyan citrus they keep closing my ticket or mail
Its my 3rd try and same thing again and again
@cyan citrus
yes bro i too face it.. but it becomes okay when i start the next time..
You may refer to my previous response again.
In phantom erangel event, inorder to colect the ID, should we collect all the other rewards?? or just can we colect the ID??
@cyan citrus
@cyan citrus sorry I didn't understand
@lean zephyr
@cyan citrus but i can't contact them because its say there not allowed to change things as a India account
We are unable to help players located in India, as the game is currently not available in that region, @lean zephyr.
And bgmi said contact global care
What seems to be the issue, @lean zephyr?
What is the issue you're facing while changing your region, @lean zephyr?
Its not game issues but account transfer last date is December 31 and cooldown till January 24
I can change after January 24 but but won't able transfer my account
If is not before dec31
We cannot help you if there is a cool-down on your account, and I believe you have already been answered for the same issue before, @lean zephyr. You will need to wait for the cool-down to be over. Neither we nor customer service can help you in this regard.
So I'm won't able to transfer my account
Again, not something we can help with, @lean zephyr.
Anything in suggestion
Not that I'm aware of. As you have already been answered, please take this discussion to #chat, @lean zephyr.
I just connected my Facebook to my pubg account, how do I make the facebooke profile picture to my pubg profile picture?
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @gaunt star. Remember to read through #faq before asking questions in the support channels.
It should be automatically synced to your game account. You may need to log in to the account again with Facebook first.
Ahhh, thank you it worked
Glad to hear that, @bright crag! Please do come back again, should you have any other concerns.
I still face this problem.. 2 hours ago first i face this.. and it's still system busy
I have already answered you before regarding same issue, @plain socket. There might be temporary down-time. Please feel free to provide your feedback through #old.
Hi I want to know that when the rank percentage finish what comes next
When we are doing conqueror
You will be ranked under top 10000 players when your percentage ranking will be over. The top 500 players in each server will be granted conqueror tier that resets every day around 00:20 UTC, @split needle.
What do you mean by 7 plus, @split needle?
Rank 7 points plus
Hey! My account was blocked and has been in the ban for several months now, and I want to ask you to unblock it, as it was banned due to "fraud", but my account at that time belonged to another person, which I literally learned about with everything not so long ago! I am aware of my guilt that I did not protect my account better, I acknowledge and forgive your forgiveness, a lot of effort and money was invested in this account, please, I did not know why it was blocked, and I wrote for a long time, but just a couple of days ago I found out that my account belongs to other people, I ask you to answer me and really hope for your sympathy!
Account ID - 51363507285 PHARAOH EBET
Please refer to the private message from @polar marsh for further information, @hidden mason.
Please state your concern more properly.
BRO AFTER GETTING IN TOP 10000 ME START ONE ERANGEL AND I GET 7 POINTS RANK PLUS IN IT THEN WHAT PROBABLY MY RANK COME
You can checking your ranking through ranking interface, @split needle. Just 7 points will not make that much of difference, you will stay between 9000-10000.
How much plus then it need means 200 point can bring me in top 500
In KRJP the person on 100 have 5560 points and I have 4300 if I go on 4700 then can i get it
And please confirm me the date when season is ending
You can check your ranking through ranking interface, @split needle. All the server ranking will be different and I don't have precise numbers. The current season should end around November 18 as I mentioned earlier.
@cyan citrus Hello, Can I talk to you?
Ok thanks for your time.🥰
Hello! How can I help you?
My pleasure!
@cyan citrus This is my account, can I get started?
Is it compromised, @sterile radish?
I need help Account ban🥺 im not hacking!!! I spent to much money
Please refer to the private message from @polar marsh for further information, @mint nebula.
@cyan citrus What is mean
Please add more details about the issue you're facing, @sterile radish.
@cyan citrus The problem is in my account, it is now banned, and it has been in the bath for 220 days, but all this time I did not understand why I was banned, then I found out that at that time my account belonged to them. I wrote to the post office, I wrote everywhere, because I was not to blame .. A lot of effort and money was spent, I will forgive your help in this humanly.
Please refer to the private message from @polar marsh for further information, @sterile radish.
I had my pubg mobile account linked to my Facebook, then about 2 months ago my FB was banned and I lost my pubg account. I now have my Facebook back up and running but my account has lost all skins and outfits. I've been playing and spending money since season 2.
Please contact the customer service for further assistance, @tall shadow. Refer to subpoint 5.4 in #faq for further information.
Hello, I want a way to contact PUBG support if my account is stolen
Hello, I want a way to contact PUBG support if my account is stolen
@ocean walrus
Hello, I want a way to contact PUBG support if my account is stolen
@static sleet
Please contact customer support in-game and customer service of the compromised social media account for further assistance, @raven mirage.
I understand that, but a robot is replying to me. I want the right way to contact support
steps
@cyan citrus
You will need to record your issue through AI to connect to a customer service representative, @raven mirage. Unfortunately, this is not something we can help with through the community.
ok thanx
My pleasure, @raven mirage!
I don't think you can apply for that or if it is possible, @uncut star.
We are unable to help you in this regard, @uncut star.
Or is there a limit to sending gifts from the new car
Hello
My pubg mobile account has been hacked
And the way my account was hacked is as follows: I saw a web link that says I will win prize in pubg if I enter my twitter account info and he hacked my twitter account and changed my email, password and username. Then he entered PUBG through the hacked Twitter account, and the hacker linked his email to PUBG Mobile
I can only sign in to the account with my Apple ID.
I can give you enough evidence to prove that the account belongs to me and I did not steal it from anyone.
please I want help @storm flume
Yes
who can help me here ?
please
my account is have 100 mythic fusion
They will tell u to take it to “in game” Customer service Bec they are just moderators
Could you please elaborate? A screenshot would be helpful maybe for the moderators to understand.
Please contact the customer service in-game for further assistance.
The new car when I give it to someone a friend of mine this shows
مرحبا
اريد احد الأدمن في هذه الصفحة للتواصل معه بخصوص مشكله عندي ف الاكونت
شكرا
Please do not use languages other than English, @subtle perch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Sadly I'm not aware of any limits. Click on the ? icon on the event page gor more information about the event, @daring kayak.
Do they have the car skin already
who is admin her?
welcome
I want one of the admins on this page to communicate with him about a problem I have in the account
Thanks
👁👁 Im assuming not
Hello my Facebook account was stolen and the hacker is now able to entre threw facebook to my account
What can i do to stop this action??? Please help mee
if u still have access change the passwords or email or deactivate it and link ur account to something else
Any admin here please?
But i have to wait 7 days to unlike
And the hacker is loging in the account
What does it concern?
He told me that if i entre again he will ban my account
Please state your issue first.
Do you still have access to your PUBG MOBILE account?
I paid over 400$ on my account please help me
Yess
May I know which login methods are connected and which ones are compromised?
I have access over interior email and apple id
And the hacker just have the Facebook
Please contact the Facebook customer service and recover your social media accounts. Please contact the customer service in-game to unlink any unauthorized social media accounts. You can contact the Facebook customer service from:
• https://www.facebook.com/help
@pallid briar are you admin?
I tried facebook costumer service and nothing changed
@pallid briar do u know anything abt this
No, I'm just a community member. But you may still state your issue.
I need to unlink facebook without waiting 7 days
Only way is to deactivate it tbh
Rip what happens after 7 days if you can’t unlink it
he logs back in and it stops the unlinking process
Sadly, I'm not aware of such. Only the customer service in-game should be able to help you with account related issues. You may wait for the moderators response.
Thats it
And annoys u, until u give up
Lmfaoo frr
i been awake for 3 days
waiting for this kid to log in but I think im good cuz I reset my in game password
Please contact the customer service in-game to unlink any unauthorized social media accounts. You may refer to my response above.
that’s nice and all but they take years lol
if they do respond they respond with another question
What kind of messeges should i send themm
My account has been banned without violating the rules ana i have record for last game i have play and want to speak with any admin to solve the problem now
Please refer to the private message from @polar marsh for further information, @umbral bluff.
By that time ur tired of trying and the hacker/scammer is doing other stuff
linking etc
You can use this screenshot below as an example:
https://media.discordapp.net/attachments/888033701898899557/888045295265517648/image0.jpg
This is my 3rd acc already bruh
Any PMCO moderator here?
What are the concerns?
Which maps will be played on upcoming PMCO
It should be usual maps that were played before. You may wait for further announcements, if there is any, by following the official social media handles or the official website.
@pallid briar oh am i speaking with simple now? Haha
Oke that can be erangel,miramar,sanhok?
I contact with him but I cannot reach a result
Off-topic conversations in #chat, please! But yes, it should be Erangel, Miramar and Sanhok unless any changes get announced, @meager pumice.
Unfortunately, only the customer service in-game can help you with account related issues. Otherwise please try recovering your lost social media account by contacting their respective customer support.
Oke thank you
Currently I can login to the account, but the hacker linked his email to PUBG
In that case, please contact the customer service in-game to unlink any unauthorized login method. Only the customer service in-game can help you with account related issues.
I had 60 merit stolen from me how do I get it back now?
Please refer to subpoint 3.7 in #faq for more information about the merit system, @unkempt estuary.
Hello, you did not help at all, although I wrote to you many times, the account was stolen.
I texted you many times, the person who stole the account finally got 2 bonds.
removed it and left it in an email, wouldn't let me enter the game with it.
finally the account got banned i didn't cheat in any way
You can also examine my account, those who stole the account were unfairly banned for 10 years.
they kicked me I'm your player since 2017 please help
id 5248134339 RõckD£sìrâ please help me I've been doing this for years
please help in the game i will give you proof good evening
Unfortunately, our support through the community is limited because we are not affiliated with the customer service in-game, @verbal dove. Please contact the customer service in-game to unlink any unauthorized social media accounts.
Hello so I finally did talk to the customer service about the account but then I got this
What do I do now?
Please help
Unfortunately unlinking and changing third link email is not a feature yet.
Unlinking email and or phone number is not a feature. Unlinking socials like twitter, facebook etc works yes.
My friend just did his a week ago
As I mentioned its not a feature yet. Unfortunately we cant help you any further. Please contact customer service for further assistance.
@static sleet Hello, someone hacked my account, can you help me?
wydm customer support?
There aint no customer support in pubg for all i know
I have texted them but so far they have not helped me please I want you to help me @static sleet
Only the customer service in-game can assist with compromised account issues, @last viper. A delayed response from the customer service can be expected due to enormous number of requests every day. Your patience is highly appreciated while they get back to you.
@static sleet I understand this, but the person who hacked my account threatens me that he will break the account to help me. I don't want to lose the account. I hope you understand my problem. Thank you
The Premium Crate should come after the Custom Crate.
Also, please remember not to mention the moderator role as it is reserved for server related emergencies.
@feral forge I have texted them but so far they have not helped me please I want you to help me
You can see the countdown over there:
For account related issues, only the in-game customer service can assist you. If you have already contacted them, please be patient for a response from them, as they receive an enormous amount of requests daily, it takes time to review all of them.
@I have already sent to them, but I resorted to you because the person who hacked the account threatens me that he will terminate the account. What is the solution in your opinion?
Wait patiently for a response from the customer service in-game, as only they can assist you in this regard.
Thank you. I can wait to see my account expire and lose it
Thanks for your time
In the phantom of Erangel event, do I have to redeem the hat and the mask to redeem the outfit?
Does anyone kno ?
i tryed, but theres not enough time for selecting an option of that list of repairs, theres only a second or 3 to select an option
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @sage thunder.
We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.
Hello, you will return the account, but there is a problem in the game of Peggy. Most of the hackers say they change the version of the game
So far, the company has not fixed the problem yet
What about Crystal Scarl Skin ? not Release Yet!
Will be available soon on November 9.
I am unable to understand your inquiry, could you please elaborate?
@granite hearth i think I know what he's talking about they change the SRC version of the game its basically a anti ban Omar Tencent usually patches this pretty fast dont worry!
When 1.7 Update in PUBG?
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
@lime juniper good morning this guy is uploading 1.7 pubg leaks and the link is this https://youtu.be/qEQmy6K5rNg
Beta Link Will Be Provided Soon
Instagram - https://www.instagram.com/gd_eevee/
Discord - https://discord.gg/bqzz2HCD2e
Please Subscribe To My Channel
It's a beta game play isn't data mined content , players can say about beta features and record beta gameplay.
what time oubg new state comes out ?
@feral forge hey
Can we play pubg mobile on emulator?
We provide community support only for the global English version of PUBG MOBILE here, @ruby temple.
Yes. Please refer to subpoint 3.15 in #faq for further information.
Ok thanks
There is a loophole that some hackers upgrade the game version to the latest version, this way hacking the account😏
Please contact the customer service for further assistance, @nova hill. Refer to subpoint 5.4 in #faq for further information.
Even if you restore the account, it logs into the account again
By allowing pubg mobile to transfer your data from the eea to the proximity beta servers in Singapore you will be able to access the game if not the account will be deleted.
Hi Am from Pakistan and facing Facebook(Meta) Unlink Glitch?
How could it be resolved
Please send a video explaining what you are facing
The disqualification of FS1952 from PMPL South Asia Season 4 Regional Final was unjustified by Nodwin Gaming and we as Bangladeshi PUBG MOBILE fans will not accept such unfair decision against one of the greatest teams of Bangladesh. We want FS1952 slot back in PUBG Mobile Pro League - MENA and South Asia Championship Season 1 or we will abandon all streams of PMPL Season 4.
PUBG MOBILE
#JusticeForFS1952
#WeWantFS1952InPMPLS4
#PUBGMOBILE
#PUBGMOBILEESPORTS
#ESPORTS
#PMPLS4
#EndCorruptionInPUBGMOBILESouthAsia
This won't happen as they have been disqualified due to cheating. You might move to #chat as this channel is for game related inquiries only.
This hacker killed me in three consecutive sanhoks in air even I don’t landed
Kindly read #faq 5.1 and report him
Bro i have reported 3 times
You can also report him through form attached in #faq 5.1 he will be banned eventually
Hello, can i report a streamer here?
Yes, Kindly read #faq 5.2
You may contact customer service in-game. We are unable to assist with such issues here
As you know PUBG MOBILE BAN IN INDIA so we can't contact them
Please help me someone
@lime juniper HELP ME !!
We are unable to assist you with this matter in here. @azure mortar Please avoid repeating, otherwise we may be forced to mute you.
Hello! My account was hacked, I tried to log into my account, but a message came out that it was banned for 1 day, I logged into the game from another account and looked at the account profile that was banned, the avatar was changed on it and all friends were deleted, my game id:51225525944, name: 亗VladOZ亗
Email and Vkontakte and Twitter were linked
Please refer to the private message from @polar marsh for further information, @silver crystal.
Please contact the customer service for further assistance, @silver crystal. Refer to subpoint 5.4 in #faq for further information.
hello can anyone help
in-game support dont respond or answer ,is there any other way to talk with pubg support ?
The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.
i know that , but there is no other way to talk with support ? my Facebook account hacked i got all information that may customer services asks me for to make sure its mine but they didn't answer for 3 days now .
is there any other way to talk with customer service? @celest shadow
The in-game customer service is the only way. If you have not recovered your Facebook account, I recommend that you do so by contacting your social media account's customer service.
i tried for 2 weeks talking with facebook customer service but they didnt help
okay i will talk with them again in-game support
i sent them all information but i dont know why they dont help , at first they said not matching while im sure all information with screenshots and sure of them
The game doesn't work on Bluetooth media devices like speakers and headsets. Is this a bug?
What is this? I repaired the game, tried uninstall and install too
It happens frequently
This is most likely your network issue, @warped parcel. Please mention your device and country.
Mi 11X Pro
UAE
Uhm... I need help with this bug here.
Please try to do a Routine Repair of the game, clear game cache and restart your device one time.
I tried routine repair and uninstalling the game. Didn't solve anything
Please mention your device and the audio device you're using.
I want a sport emulator
Could you please elaborate, @tiny wing?
Redmi 9A
Realme Buds Q2
Please do not use languages other than English, @tiny wing. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Hello
My pubg mobile account has been hacked
And the way my account was hacked is as follows: I saw a web link that says I will win prize in pubg if I enter my twitter account info and he hacked my twitter account and changed my email, password and username. Then he entered PUBG through the hacked Twitter account, and the hacker linked his email to PUBG Mobile
I can only sign in to the account with my Apple ID.
I can give you enough evidence to prove that the account belongs to me and I did not steal it from anyone.
Could you please add more details about the issue you're facing?
Please contact customer support in-game and customer service of the compromised social media account for further assistance.
When I updated the emulator, the option of 90 frames disappeared, why?
Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @tiny wing.
When I found out that the Bluetooth devices break the game's audio. I tried checking it on other games, online games like Pokémon Unite and Among Us work okay with no problems at all. Then I checked PUBG Mobile with the Bluetooth earbuds again, as the loading screen starts loading with the music, it begins to create static noises as it breaks the audio. When I logged into the lobby and waited a bit, the static continues until it makes a screeching noise and lagging the game. After a few seconds it crashes the game.
Hey team
Could you please share a video recording of the issue?
It'll take a while.
Hello! How can we help you?
It's fine. Please take your time.
How do I find them on Discord?
You can find their Discord server under Forums section on their website, @tiny wing.
I am from india
When i am trying to transfer my pubg mobile account to your new app battleground mobile india its showing some error
We provide community support only for the global English version of PUBG MOBILE here, @wispy wadi.
Here's the video about the Bluetooth media device bug. I don't know if anyone can hear it, I didn't check it yet
You can't hear it. But while the video was being recorded. I was hearing distorted music through the earphones, so the recorder didn't want to record the sound unfortunately.
After it finished loading the lobby, the music stopped and started making screeching sounds. Then after a while the game crashes.
My account was hacked through the Facebook platform and the hacker entered the game, and an email was linked that I do not know. I contacted the customer service inside the game and it did not help me, knowing that I sent all the purchase invoices required of me, I hope to help me with this problem
There is no sound in that video. Please record again with the sound.
We are unable to help you with compromised accounts through the community. Please contact them again, and make sure that you provide the accurate information this time. Otherwise, they may not be able to proceed.
hi can i have best game loop settings 🤓
But BGMI support said me to contact global version
Do you have enough storage?

Yes
We are unable to provide assistance for emulators.
were can i have support for emulaters ?!
🥺
You may refer to their website:
Try restarting your device and make sure you have a stable network connection.
😋ok thanks 🙏
Please 3 finger controler
You may ask in #pubg-mobile or search on YouTube.
I have a question
What email do I have to put while buying UC from Midas buy?
If Im not signed in
@cyan citrus
Could you share a screenshot of the interface, @broken sluice?
Okay
Bunk 1 minutes In person can?
I believe you can enter your personal email address, @broken sluice.
@lime juniper As a reply i wanna answer u, I dont know what kind of abuse u mean of koenigsegg? I have loaded 50k+ uc to get 2 tokens and one with white i wanted to gift. Why am i getting charged of abuses which i even dont know? I had to gift the same color as i had, why? This is so strange. Also the Sound of the car is so loud that you will not hear anything of fight nor sounds around you.. very strange
I dont know whats the abuse but i spended that much uc to send my gf one but not same as me? Whats the difference or the point making able to gift same car finish? Will i fool pubg by sending my girlfriend white dacia finish and me black one.. totally bs this, car is bugged and much noise as i told u
We provide community support only for the global English version of PUBG MOBILE here, @azure mortar.
As we only provide community support for PUBG MOBILE global version, we are unable to help players that are concerned about any versions other than global version of PUBG MOBILE, @azure mortar.
Hello
Pubg mobile team
I want to transfer my pubg account to BGMI but when transfer it will shows you account is ineligible for account transfer service.
When i contact with BGMI TEAM THEN They suggest to contact with pubg mobile team
Same bro
Please refer to my this response.
But they said that we have to contact PUBG
We don't answer for them. We only provide assistance just for global version of PUBG MOBILE here, @azure mortar.
Can you give me detail of my PUBG ACCOUNT
.PUBG Global Character ID - 5186537726
.PUBG Global in-game nickname - JD么MÂNÔHÂR
No. You can contact the customer service in-game for further assistance with this, @azure mortar.
Please refer to my previous response and avoid cluttering the support channel by repeatedly sending the same messages, @fair ocean.
Hello guys
Hello! How can we help you, @slow patrol?
This is support channel, @slow patrol. Please use #chat for discussions.
@cyan citrus Sorry didn’t Know
When is the jujutsu kaisen crossover happening?
Please keep an eye on #news for future announcements.
This is notice for latest bug fixes.
What mistakes do you mean?
Please state your concern more properly, @night cloak.
What’s it regarding PMCC?
I tried so many times. But the recorder cannot record the sound due to the distorted sound the game is making.
Please try to do a Routine Repair of the game and clear game cache one time, @foggy wagon. Also, go to your device settings > Sound and Vibration > Increase the volume for Music, games, media. Also, try to reset your network settings by going to Settings > Connection and sharing > Reset Wi-Fi, mobile networks, and Bluetooth > Tap Reset Settings > Type password and confirm the process. Restart your device.
If the issue still persists, please report it through #old in compliance with channel's pinned instructions or switch to a different audio device.
Also, make sure your device is up-to-date. You can check for any pending updates through settings > About Phone > System Update.
@warm wren can i DM u about it?
You have already been answered multiple times, @azure mortar. Please avoid cluttering the support channel by asking same question again and again.
Ask me here
@cyan citrus cussing 😵💫
@celest shadow phantom of erangle event ending date
The event should end today or tomorrow, @pliant hatch.
Hey @celest shadow I need help
Provide the link here for it
Hello! How can we help you?
your link is correct but check ur browser version , use chrome.
As we only provide community support for PUBG MOBILE global version, we are unable to help players that are concerned about any versions other than global version of PUBG MOBILE, @indigo wagon.
Please add more details about your concern, @brave wolf.
@cyan citrus @cyan citrus
I totally understand you, but as you see it is clearly stated that contact Global support team. What should I do now? As you guys are representing PUBGM Global
Hello! How can we help you?
@cyan citrus i cant type why ?
This is not something we can help with through the community. You can try to contact customer service in-game.
Ok, Thanks
My pleasure, @indigo wagon!
To be honest i have buy uc from store now it gone and i didnt buy anthing
Please contact the customer service for further assistance, @trail moon. Refer to subpoint 5.4 in #faq for further information.
How can i contact you ?
You can contact the customer service through in-game, @trail moon. Please refer to #faq sub point 5.4 for further instructions on how to contact the customer service.
You mean in game right ?
Correct, @trail moon.
hello
Thanks
i want to know that what is limited uc
Last question will they told me how much us pubg want for me thank you for your time have a nice day
A new limited UC will be introduced soon. Keep an eye on #news for more information.
We are unable to answer on the behalf of customer service, as we are not affiliated with them.
Ok have a nice day
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sullen lion. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Reported this player! Using auto aim and xRay vision! In classic match solo-tpp-asia!
@pure light, self-advertisement is not allowed in this server. Please go through #735483472432594994 before participating.
Bro i forgot my third link email and i want to change it
Can anyone help
It is not possible to change or remove third linked email or phone numbers at the moment, @grand rock.
Bro then how can i find it 😭 please help 🥺 @cyan citrus
Hi, I have two questions please Has time changed? In limited offer 600 uc And can we buy Royal Pass with it or not?
It is your own responsibility to safeguard your login credentials, @grand rock. You can try different emails or try to search for keyword ''PUBG MOBILE'' in your old emails.
More information about Limited UC will be available soon. Please keep an eye on #news for future announcements.
Thank you
Can i get help on in game customer service? @cyan citrus
My pleasure!
You may try to contact them.
You have already been answered, @wispy wadi. We are unable to help you in this regard. You can try to contact customer service in-game.
I know but the problem was we cant contact in game customer support
Will i get real in game bp currency if i play in #888036319559831622 ?? @cyan citrus
I already answered you in #discord, this is only for PUBG inquiries
we are unable to provide assistance to you, you shall browse for the BGMI server.
We are only allowed to provide support for PUBG mobile.
BGMI support tell us to contact global (pubg mobile) and here you guys are telling to contact BGMI server
What can we do
Hi can we upload PUBG Mobile Beta content or not On YouTube Channel ?
@night cloak But there's a new announcement on 1.7 update in #news
@night cloak Can I dm u ? It's about video .
@night cloak Well that's about my video and I can't send the link here .
Technical support has not responded after 5 days @cyan citrus @night cloak
<@&481161015728406538>
At first, the reply came the same day
@night cloak
Well, I have another question, my dear
Please be advised to abide by the announcement in the #news channel and do not reproduce any data-mined content on any social media channel.
I have a problem with my account stolen by Twitter
Okey
Well there is a common way to get rid of it
What do you recommend
Where can I send hackers proof for ban?
Via the dual space program @night cloak
I can't hacker contact his account for the account
The Twitter account is the hacker's account
He linked it to my account🥺
both
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @glacial fjord. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Twitter account؟
No
I can access my account
The hacker can also enter from his side
Ok
The hacker enters, the cancellation process fails
I have a method, what do you recommend?
I want to hear your opinion about it
Please understand that we are unable to help players with compromised accounts through the community, @jaunty stratus. Contact customer service in-game and customer service of the social media account for further assistance with this.
@warm wren www.pmccsea.com/ph/tournament
well know
<@&481161015728406538>
This is fine, @vernal junco. She asked for it.
Thanks, its been reported to the people in charge, check back tomorrow and let me know if it is still working or not
I need help recovering my account.
Hello! Please add more details about the issue you're facing with your account, @proper flax?
Hello.
I don't remember which resource the account was linked to. I only know idi in-game.
Do you want to obtain the registration date for your account, @proper flax?
