questions

[quick tiger]

So I have full rights to ask

[static sleet]

This channel is dedicated to users requiring support, @quick tiger. Refrain from misusing the channel.

[quick tiger]

I have ss

Do anything

Sorry but I posted a pic

On which PPL didn't helped me

Also a vid and pic

[quick tiger]

I have questions reply me

Explain why this happening with me

Then this

Explain

I have ss

So I can anytime anywhere post it

Because y'all are misusing ur posts

[pallid briar]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @quick tiger . You can also submit a report in #old in compliance with the channel's pinned instructions.

[static sleet]

You have been answered by a moderator and guided with how to proceed regarding your in-game issue, @quick tiger.

[quick tiger]

K

[gilded tendon]

Hi guys, hope you are doing well, i have a question: how i can delete my pubg mobile account permanently ? there was a button in settings beside Log out called Delete account, and now it's not there i can't find it

[sick shale]

This option is only available to certain regions.

[gilded tendon]

thanks for your reply, how i can know these regions ?

[sick shale]

There's no list or something. You can check your in-game settings if the option is available to your region.

Should you have any further questions, please contact the customer service in-game.

[gilded tendon]

okay, thanks for your help bro

[thin coral]

Hi

Hello

[cyan citrus]

Hello! How can we help you, @thin coral?

[keen holly]

I am not able to migrate from global to BGMI ? Any on can help me ?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @keen holly.

[keen holly]

Yes my account is in global English pubg mobile and I want to migrate to BGMI

[cyan citrus]

We are unable to help you in this regard, @keen holly.

[keen holly]

Whom should I contact ?

[cyan citrus]

The relevant customer service of the game you're referring to, @keen holly.

[keen holly]

Okay

[plain fox]

hi i changed the server and i can't find any match at all moods , i want to return to server europe because i can't play any match. what should i do please ?

[feral forge]

Unfortunately, if you have recently changed your server and currently in cooldown, you will have to wait until it ends before you can change your server again.

[plain fox]

idk that i will not find matches . i can't wait 2 month because i can't find any match at all or do the royal pass missions . please any help thank you

[next aurora]

if u have friends from a not so dead server ask them to let u in the team and let him be the team lead

[stoic siren]

Hey,
my account has been blocked
although I haven't used anything!
Please reconsider the ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stoic siren.

[thorny crow]

Hello any one face this message before i cant make purchase

[cyan citrus]

Hello! For how long have you been facing this issue, @thorny crow?

[thorny crow]

Now

I charge 100$ its accpet then i try to charge again

To get the new car

This message appear

[cyan citrus]

Which login method are you using, @thorny crow?

[thorny crow]

This the first time see this message my account from season 3 and always charge

I using ios system

I try in different device

Ipad pro 11

Xsmax

Promax12

And all of them same message whats the problem of it and why this message appear

?!

[cyan citrus]

Please mention the login method you are using, @thorny crow.

[thorny crow]

I play in pc but when i charge i use my iphone is that clear now ?!

[thorn skiff]

Hey , @wanton hornet @polar marsh

This guy used my friend name with abusing words , which harmed by feelings , and he is in my popularity list . Kindly please check this character id 5631997010

This makes the gaming environment bad , all my friends inserted me , if it's cannot get fix , then I will be no more interest in the game

Kindly solve this soon as possible , remove this player who abused me and harm the feeling !

Hey , error @polar marsh

This guy used my friend name with abusing words , which harmed by feelings , and he is in my popularity list . Kindly please check this character id 5631997010

This makes the gaming environment bad , all my friends inserted me , if it's cannot get fix , then I will be no more interest in the game

Kindly solve this soon as possible , remove this player who abused me and harm the feeling !

[thorny crow]

@cyan citrus

@cyan citrus theres video from my device you can check

[thorn skiff]

Hey , error @polar marsh

This guy used my friend name with abusing words , which harmed by feelings , and he is in my popularity list . Kindly please check this character id 5631997010

This makes the gaming environment bad , all my friends inserted me , if it's cannot get fix , then I will be no more interest in the game

Kindly solve this soon as possible , remove this player who abused me and harm the feeling !

[thorny crow]

@cyan citrus

[cyan citrus]

I want you to mention the login method you are using, @thorny crow.

[cyan citrus]

Please report the user directly through in-game customer service.

[thorny crow]

I using emulator to play and using my iphone with ios system to charge is that clear to you @cyan citrus

[cyan citrus]

That is not a login method, @thorny crow. Are you using Twitter, Facebook or some other social media account to log in to the game?

[thorny crow]

Oky facebook

Sorry missunderstand

Yes facebook

[cyan citrus]

That's fine, @thorny crow. Thank you for the information. Please try to change your Facebook password and logout for all the devices for both Facebook and PUBG MOBILE. Restart your device, log in to the account, and try to purchase again.

[thorny crow]

@cyan citrus oky thanks i will try now and feedyou back

[storm flume]

Please do not use languages other than English, @wispy glen. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[thorny crow]

Same message @cyan citrus

@cyan citrus

[cyan citrus]

You may try to change your Apple ID password from your device settings, @thorny crow. If the issue is still persistent, please contact customer support in-game for further assistance.

[thorny crow]

I signed out from all device and sign in again and make restart same problem

@cyan citrus theres any mail can i sent to support cuz i try in game but bot only answer

[tawny sentinel]

Hi, l need help,please

[cyan citrus]

For such purchase-related issues, you should only contact them through in-game, @thorny crow. You will need to record your issue through an AI and select the relevant options to connect to a customer service representative. Before that, please try to change your Apple ID password, and see if that helps.

[cyan citrus]

Hello! How can we help you?

[tawny sentinel]

My account was hacked

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance with this, @tawny sentinel.

[tawny sentinel]

Okay. Thank you

[thorny crow]

I try now @cyan citrus but same problem

[cyan citrus]

My pleasure, @tawny sentinel!

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[dreamy slate]

Alliance

[sick shale]

Please report them in-game.

[dreamy slate]

Video hacker Alliance

Alliance hacker solo

[cyan citrus]

Please report such behavior directly through in-game report feature, @dreamy slate.

[dreamy slate]

I reported to Ali who played it too

[fleet wigeon]

Just a question regarding Video Review 😂.
I just reviewed a video where the Reported Player used glitch/bug to find the location of enemy, although he succeed to find the location he failed to kill all of them.
So has the player violated or not ?
Give your Opinion ok

I think he didn't violated.

[feral forge]

Exploiting or using bugs to gain an unfair advantage over other players is not allowed and punishable, @fleet wigeon.

[cinder geyser]

hello sir i have an issue in 3th link i never enter my mobile num but now 3th link show me that you link your email + mobile num can you help me how to remove mobile num even i dont no which molibe num in link

[cyan citrus]

You cannot remove third link manually at the moment, @cinder geyser.

[crude pollen]

Hello I want to change my region Hong Kong to turkey because I mistakenly change to hong kong 🥺

Please help me I want to change before 180 days

[cyan citrus]

You will need to wait for the cool-down to be over, @crude pollen. We are unable to help you in this regard.

[crude pollen]

This is not good you need to help

Because there is no option

I want to change my region anyhow before 160 days

[cyan citrus]

You cannot do that, @crude pollen. Please wait for the cool-down to be over, there is no other way.

[crude pollen]

Why this discord server for support and help for those who can't do anything so you should help me no you need to hepl

Help

[cyan citrus]

We only provide community support through this platform and there is no solution for your issue, @crude pollen. Now, please move to #chat.

[surreal herald]

The Phantom of Erangel EVENTcant reedm rename cards ??

[night cloak]

Ok so, any moderator here?

I'm playing infection mode, everything goes well but whenever I'm turned into a witch/defender my pings spikes drastically from 25-40 to 150-200

Sometimes even more

[fleet wigeon]

I see 🙂

[cyan citrus]

This usually happens due to an unstable internet connection, @night cloak. Could you please try to switch to a more stable internet connection and try again?

[night cloak]

Yeah I did, surprisingly in other game modes like team death match everything working perfect.

[cyan citrus]

Please mention your device, @night cloak.

[night cloak]

It only happens when I'm turned witch or defender

[night cloak]

Iphone 11 pro

[cyan citrus]

Do you happen to have a video recording of this?

[night cloak]

Sure, if it happens again I'll
For now I just started reinstall.

On top of that, there is one more thing common here

If I go alone in matchmaking, it's alr but if I team up with my friend my ping sucks always

[cyan citrus]

Please try to do a Routine Repair of the game, Offload PUBG MOBILE and Reset your network settings one time, @night cloak.

[night cloak]

Ayt thanks for support, lemme check what's up for me after it complete installation.

[static crypt]

Ok so many cheater in pubg i know where they getting hack but i dont use them becuase i dont like to cheat but may you can do something

[cyan citrus]

You may refer to following announcement regarding collection of cheat programs, @static crypt.

#news message.

[static crypt]

I sended

And i have screenshots

To prove

[cyan citrus]

We don't accept screenshots as evidence to report cheaters through the community, @static crypt. Please report them directly through in-game report feature. If you want to report a cheater, and if you have a video evidence, you can submit a report through this link: https://bit.ly/3uDSJZv.

[rancid elbow]

Unlink 3rd party link

How to unlink 3rd party

[cyan citrus]

You cannot remove third link email or phone numbers at the moment, @rancid elbow.

[rancid elbow]

@cyan citrus i have all details account permanent and opne date

[cyan citrus]

Please state your concern more properly and add more details, @rancid elbow.

[marble condor]

I am unable to transfer my account from pubg to bgmi please help me

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @marble condor.

[rancid elbow]

@cyan citrus i am sent my details custom service , no reply .

[cyan citrus]

A delayed response can be expected from the customer service end, @rancid elbow. They receive enormous number of requests every day.

[rancid elbow]

Do you have online pubg mobile cheating Contact link @cyan citrus

@cyan citrus my 1st massge sent about 2 - 3 manths

[rough lotus]

pubg new state discord server?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @rough lotus.

[rancid elbow]

@Bunk#3717 Can I have an online pubg mobile cheating contact facility or a link?

[cyan citrus]

I'm unable to understand you, @rancid elbow. Please state your concern more properly or move to #chat. As for customer service, feel free to send them another message as a kind reminder or contact them again.

[rancid elbow]

@cyan citrus Thank you brother for the reply. I'll try

[cyan citrus]

My pleasure, @rancid elbow!

[pulsar geyser]

Crew Challenge (all talent championship) in the semifinals, how many teams will qualify for the final? @cyan citrus

[cyan citrus]

You may refer to this information given in-game, @pulsar geyser.

@teal iron, self-advertisement is not allowed in this server. Please go through #735483472432594994 before participating in the server.

[pulsar geyser]

it says so, but the sixth team reached the final in the semifinals, how is this possible? @cyan citrus

[night cloak]

@cyan citrus how to link Hacker third link

Email

[hollow drift]

huge lag server Middle East Server even opening a menu is always "loading" my connection Download : 250mbps Upload : 100mbps

[rancid elbow]

@cyan citrus You didn't understand me, did you? I need a link to contact the online customer service.😁😁😁

[cyan citrus]

Please contact customer support in-game for further assistance with compromised accounts.

[cyan citrus]

In most cases, it is not possible. We recommend you to contact them directly through in-game.

[night cloak]

Do they really unlink and help us?

[cyan citrus]

They do, @night cloak. Unfortunately, this is not something we can help with through the community, @night cloak.

[rancid elbow]

@cyan citrus oky oky 😁

[pulsar geyser]

you can answer ? )

[cyan citrus]

Do you happen to have a video recording of the issue?

[hollow drift]

no its still on going, i literally can't play my location is dubai my server is middle east but when i log in other account that is set to asia server i have 20ms

when i set the server of my asia account to me the 300ms occurs again and even when opening menu in lobby is very slow, every click of any button takes a while and it shows the "loading" sign

[cyan citrus]

Please mention your device, @hollow drift.

[hollow drift]

ipad pro 2018

[cyan citrus]

Unfortunately, this is not something we can help with much, @hollow drift. Please try to do a Routine Repair of the game, Offload PUBG MOBILE and reset your network settings one time.

[pulsar geyser]

@cyan citrus

[cyan citrus]

Please share evidence or source of this information.

[night cloak]

@cyan citrus is tap tap safe for PUBGM

For download and update

[cyan citrus]

No. We only recommend you to do download the game from Play/App store or official website, @night cloak.

[night cloak]

hello can someone tell me on what pubg s can an account be migrated

?

i need to know

[cyan citrus]

Please state your concern more properly and add more details, @night cloak.

[night cloak]

So my account on pubg global was migrated on another version,and i know that are a lot of version of pubg,but i don't know on what pubg could the acc be migrated

i checked pubg india already

[cyan citrus]

We are unable to provide you this information, @night cloak. Feel free to contact customer service in-game for further assistance.

[night cloak]

Ok,thanks anyways!

[pulsar geyser]

Oky

[cyan citrus]

My pleasure!

[pulsar geyser]

@cyan citrus

[cyan citrus]

Please share the relevant screenshot in English.

[junior coyote]

Hello pubg i need help

[cyan citrus]

Hello! How can we help you, @junior coyote?

[cyan citrus]

For how long have you been facing this issue, @junior coyote?

[pulsar geyser]

Final Turu is Final round
Maç sayısı is number of matches
Tarih is date
Süre is duration

[cyan citrus]

This is not a valid evidence and I cannot confirm the information through this end, @pulsar geyser. Feel free to contact customer service in-game for further assistance.

[junior coyote]

@cyan citrusI expect it has been around for a while but I thought of it today when I was logging into my account I tried to use a vpn and it didn't work

[cyan citrus]

We don't recommend you to use a VPN, as it may put your account at risk of getting suspended, @junior coyote. As of your issue, please mention your device and country.

[junior coyote]

@cyan citrus ok i willnot use vpn but tell me solve wait i give u device and country

Device : tablet samsung s6
Country : egypt

[cyan citrus]

Also, which login method are you using, @junior coyote?

[junior coyote]

From here

I donot have another method to login just this because my account was hacked and unlinked before

[cyan citrus]

This usually happens when you have entered incorrect login credentials, @junior coyote. Please double-check the login credentials or change your password.

[junior coyote]

I changed my password before come here on discord but same problem 💔

[cyan citrus]

Please try to do a Routine Repair of the game, clear game cache and restart your device one time, @junior coyote.

[junior coyote]

Ok @cyan citrus thanks for helping i will try

[cyan citrus]

My pleasure, @junior coyote!

[hushed girder]

Hey the beta is not opening . Can anyone give me the lastest update link of Beta Version ?

@cyan citrus

[zenith atlas]

Hy my account is banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zenith atlas.

[cyan citrus]

You can download the latest version through in-game events > Recommended > Beta Test Invitation.

[hushed girder]

@cyan citrus I have installed

[pallid briar]

You will have to wait for the update, @hushed girder. No ETA sadly.

[hushed girder]

@pallid briar latest link when will be released ?

[pallid briar]

You may refer to this, @hushed girder. But not sure when it will be out.

[faint umbra]

Is vekindi permanent now or gonna get removed again (if getting removed do u know when )

[pallid briar]

It will be available till November 15, @faint umbra.

[faint umbra]

Alr ty

[stable aurora]

how to use drone in payload

[radiant yacht]

if i played with a hacker without knowing he is and got banned for 7 days and if i played unknowingly with another hacker will i get ban for 7 days or permanent???

[cyan citrus]

The suspension time will be increased on multiple violations and you may get permanently suspended as well, @radiant yacht.

[radiant yacht]

ok

[vagrant quarry]

where can I get emulator support?

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @vagrant quarry .

https://gameloop.com/.

[pale estuary]

hi there how can i get pubg mobile help line number?
my pubg mobile ID ban for no reason...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pale estuary.

[sullen lion]

in the mystery hallows eve event, is the set permanent? If so where should we collect???

This event im im referring to exactly!

[thorn marsh]

Why is the screen stretched?

Help me

Please

[thorn marsh]

.

Help

[cyan citrus]

What is your device?

[thorn marsh]

HONOR 20

[cyan citrus]

This should be normal.

[thorn marsh]

My eyes hurt from this

Can you do less?

[cyan citrus]

The outfit should be permanent. You can redeem the outfit in the Reward Redemption section in the event. For further information, you can tap on ''?'' option in the event section.

[cyan citrus]

I don't think there is an option to change the screen size.

[thorn marsh]

Normal

[cyan citrus]

It should be. You may try to reinstall the game completely, @thorn marsh.

[median jackal]

@thorn marsh, r u talking about this?

Try to make it " 1 ".

[thorn marsh]

I will try

[median jackal]

Sure.

[vernal junco]

does this allow u to strech screen?

[median jackal]

I didn't get it. What do u mean?

[sullen lion]

there is no reward redemptiom section...can u screenshot something...that would help...or if someone has got the outfit permanent that would help too...!!

[thorn marsh]

Does not work

[cyan citrus]

What is your in-game region, @sullen lion?

[median jackal]

@thorn marsh, try this. As bunk said.

[thorn marsh]

Need to increase the screen resolution

[vernal junco]

u can use a gfx tool brother @thorn marsh if u do delet

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @vernal junco.

[thorn marsh]

This is the norm for your screen

?

[sullen lion]

Netherlands.

[cyan citrus]

What happens when you tap on that ''Go'' option in your screenshot, @sullen lion?

[dire warren]

Hello to the strong support of Tencent Company💚
I have friendly idiots who do not believe my words!
They try to get an iPad view in their game by manipulating their Pubg file and seeing the tutorials.
Please tell, whats the story of them big puppys...
Your message will be shown to many and at least 100 accounts will be blocked. I will share your message in my media💚

[sullen lion]

it gets into this event, the event screen comess...

[vernal junco]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension.

[cyan citrus]

Could you please share a screenshot of that?

[sullen lion]

it is the second screenshot.!!ive shared that already!!

this one..

[cyan citrus]

Apologies, @sullen lion. What happens when you tap on that yellow icon on the right side?

[thorn marsh]

Is there a difference?

[sullen lion]

this comes

its those missions..

daily missions..and there is no more thing..ive searched thoroughly...but idk, if players have got the set...

or idk if pubgm might send in game mail!!

if there are players from the same region, can they confirm??

[median jackal]

Did you trying to make it, like this screenshot?

Full screen?

[queen maple]

for the second time!! i dont do anything !!!!!!

a lot of this bans without reason, not bad for my account or idk.. !!?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @queen maple.

[queen maple]

😏 *

[cyan citrus]

Please refer to the above response, @queen maple.

[queen maple]

@cyan citrus i read it a lot before.

SO, maybe any solution for not going to get this again !? or

[median jackal]

The main reason for the short ban is that you do not have a stable network. Your game data is changing due to multiple disconnections. It triggers anti-cheat, that's why you get such short ban.

[sullen lion]

Is there any info?

because the event ends at 3/11UTC.

[queen maple]

thank's for info, yeah thats what the ban details says but no i have stable network connection, and i dont have any issue with internt in game/ thats 2 time hppn playing nmrl evrything nrml then BOOM BAN

[cyan citrus]

As this is a regional event, I don't have much information regarding this particular event, @sullen lion. The outfit may not be available in the rewards for this particular event. You can try to ask other players through #pubg-mobile or try to find a regional community through #735483472432594994 sub point 3.1.

[median jackal]

Try different networks or change your DNS by following 4.3 of #faq.

[sullen lion]

Okay, thanks.

[queen maple]

hmm well thanks again for ur help but thats not the real solution for my case cuz i dont have problem from me, i play form s1 and know well. sure there is problem somewhere but not from me, if that from anti-cheat system i forgive . i still hope 1 day all cheaters will get instant ban, nvm ty again for ur answer ..

[cyan citrus]

My pleasure!

[median jackal]

My pleasure, I hope it will be fix soon.

[wise island]

Today i got banned twice because of the network just like the thread before this

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wise island.

[simple mist]

@cyan citrus I've been playing at 90fps and when I opened the game today I found I had 0fps with chopping and I can't move!

[cyan citrus]

Please mention your device, @simple mist.

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @simple mist.

https://gameloop.com/.

[simple mist]

LapTop Dell

[simple mist]

The problem is from a game and not the emulator. I have reinstalled now and the same problem !!

[cyan citrus]

We don't provide assistance for the players using emulators, @simple mist.

[simple mist]

Ty

[cyan citrus]

My pleasure, @simple mist!

[dire warren]

Hello friends, please follow up. My friend hit a chitter on his Renault 110 European server. Please make up for his negatives. This is not a fair game!
https://clips.twitch.tv/MuddyResourcefulToothPeteZaroll-Sje5taeH7L3AW2DS

[dire warren]

player id: 5375724813
Device: Ipad mini 5
Net: Wi-Fi
Country: Iran

[sweet needle]

https://clips.twitch.tv/MuddyResourcefulToothPeteZaroll-Sje5taeH7L3AW2DS

please ban this cheater

[brittle jackal]

Hi
I've been trying to send the new car as gift to my friend but it keep saying failed to send why is that? Even though i have all the requirements both acc r above lvl 70 and the synergy above 500 ??? What's the problem plz respond asap

[static sleet]

Do you own the Koenigsegg finish that you want to send to your friend? Note that you must own the Koenigsegg finish before using the Lucky Medals to gift it to a friend.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sweet needle and @dire warren. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[dire warren]

This is not a fair game, you check the reports late and it does not change us. We play for top rank in live stream, this is not a fair game!

[cyan citrus]

Cheaters will eventually be suspended upon the verification of cheating behavior, @dire warren. If you have any feedback regarding the game, please feel free to use #old channel.

[sweet needle]

Our streamer was killed by a cheater and you have to take back the negative points from her

[cyan citrus]

The feature to compensate players for unfairly lost ranking points has not yet been completely functional, @sweet needle. Again, please feel free to provide your feedback through #old.

[sweet needle]

😐

[summer shell]

is it possible to change region from UK to pakistan ?

[cyan citrus]

Are you facing any issues while doing so, @summer shell?

[summer shell]

yes i tried 2 times but received no code on my phone

[cyan citrus]

Please try to log in to the account with third linked email and attempt to change your region again, @summer shell.

[summer shell]

ok thanks

[cyan citrus]

My pleasure, @summer shell!

[brittle jackal]

Matter a fact i do own the finish and i want to sent the other one to a friend i have 2 medals should i convert it to the skin then send it or what??

[static sleet]

You can only send the finishes of the Koenigsegg that you own, @brittle jackal. For instance, if you own the Dawn finish but not the Silver Gray you cannot send the Silver Gray finish to your friend. You can only send finishes that you already own.

[bright crag]

hello, is there any way to stop aiming when your move your fingers on the lean button?

[static sleet]

Are you asking whether there is a way to prevent the scope function from being enabled when you tap on the lean button? @bright crag.

[bright crag]

so like whenever i lean, lets say im using my index finger to lean and whenever i press on it i like to move my finger alot and it keeps messing with my aim

[static sleet]

I understand. Disabling the Camera Rotation while Leaning function may fix the problem of your aim being affected by touches on the Lean button but it may also affect your ability to ADS when leaning, @bright crag.

[spark sage]

hello, I want to report a cheater with video record, how can I ?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @spark sage. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[vague flame]

Pubg I've had the same daily mission for 5 days in a row which are already completed every damn time I log in pls spend 5 minutes of your day fixing my issue

[prisma shuttle]

(metro royale question)
Uhm… How do i get the lvl6 armor from bosses? cuz i kill them all the time(using polished 7.6mm) but i still dont get their gear/armor
(sorry im new)

[static crypt]

Im think i gona leave pubg becuase so many gliches bug one bug i have 6 kills and get -10 and zone was wery small

And players left 11 player left

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @static crypt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[little rain]

Why they don't add halloween theme lobby and halloween mode? I really miss season 3 and 9 halloweens

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grand lodge.

[wary halo]

Next update date

[storm flume]

We currently do not have a specific release date for the upcoming update, @wary halo. Once we do, we will publish further information in #news.

[cerulean scroll]

You can submit your suggestion in #old

[pliant yew]

What was that EULA POLICY notice which came around September 14

[pliant yew]

@static sleet

[hot patio]

Good morning, how can I refund the game?
I have purchased uc to my pubg account, but i did not receive the required items.  I want my money back.

[median jackal]

Morning, it takes some time to add to the account. Or feel free to contact in-game customer service.

[jaunty forum]

What is limited uc?

[feral forge]

Stay tuned for more information and details soon.

[jaunty forum]

Okk

[golden lion]

Ya please tell us what is in that policy @lime juniper

@thin halo

We know its something realated data transfer in BGMI cause those people who login in v1.6 in PUBG mobile they aren't able to migrate there account

[void root]

An outsider linked his Google mail to my Facebook account, and I cannot untie it, since he enters the game and I have to wait 7 days over and over again, take action please

[pallid briar]

Please contact the Facebook customer service to recover your compromised social media account. Otherwise please contact the customer service in-game for further assistance.

[main vale]

Hi where can I download pubg mobile global version

[cerulean scroll]

You can download the APK file provided on the official website:

▫️https://www.pubgmobile.com

[main vale]

Thanks mate

[lost karma]

Hi I received phone number link code but when i put code i found peramette r error

[night cloak]

Raport raport chacker !!!

<@&481161015728406538>

Live Faccebok

<@&481161015728406538>

[pallid briar]

You may refer to this:
#news message

[night cloak]

Chacker !!!!

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

Also, please do not mention the moderator role unless there is a server emergency, @night cloak.

[night cloak]

@pallid briar thx

why they play mods, instead of playing without mods, nothing will be achieved

real noob plays only with the help of mods

[storm cape]

One message removed from a suspended account.

One message removed from a suspended account.

[dense bane]

Can someone please send download link of pubg mobile

[quiet mirage]

is there any option to not allow people to follow you off of the plane?

[celest shadow]

No, you do not.

[celest shadow]

You can download PUBG MOBILE from the Google Play Store, AppStore or through the official website at https://www.pubgmobile.com.

[celest shadow]

Such an option does not exist.

[unique tangle]

How to add mobile number by opening with main links. How to resolve parameter erroe-1

[warped parcel]

Can't link twitter

[cyan citrus]

Please try to do a Routine Repair of the game, @warped parcel.

[cyan citrus]

Please try to log in to the the account with third linked email and see if you will still face the same error.

[unique tangle]

I don't have third link Gmail. Third link Gmail is hacked

[cyan citrus]

You will need to log in to the account with email linked to the account, @unique tangle. For further assistance with compromised account, please contact customer support in-game.

[drifting jay]

It's been 40 days

[night cloak]

@cyan citrus i just bought Elite Royal Pass but forgot to select my favorite emote 😢 can i get that now please? any help

[celest shadow]

Did you purchase the Elite Royale Pass Plus?

[night cloak]

@celest shadow Yes!

[celest shadow]

You can still obtain any one of the emotes or a Classic Crate Coupon this way:

[night cloak]

Yooo Man ThankYouu So mych

[safe agate]

Hi i need you help

I want to change my region in pubg

Who help me?

[cerulean scroll]

What error are you facing?

[safe agate]

I can'T get the verification caode

[cerulean scroll]

Kindly refer to this:
#news message

[safe agate]

How to refer this

[heavy vortex]

Click on the link, it'll take you to the message. @safe agate

[edgy tundra]

I always have bugs in tdm and also in payload and classic
ID: 5342848712
Device: Infinix Hot 10
Network: WiFi and also Cellular Data
Country: Pakistan
Please I report this bug many times but no good response and I have it from like 2 weeks
#Support

[cyan citrus]

@edgy tundra

[edgy tundra]

I am using mobile data and I also use wifi

[cyan citrus]

This usually happens due to an unstable internet connection, @edgy tundra. Please try to reset your network settings by going to your device settings > Network and Internet > Tap on Mobile Network > Tap on Access Point Names > Tap on three doted lines > Tap Reset to Default. Restart your device and see if it will make any difference.

[night cloak]

#admin infection mode back with no achivements? why is it so?

[edgy tundra]

Thanks @Bunk
It's work for now

[cyan citrus]

My pleasure, @edgy tundra! Please do come back again, should you require assistance regarding something else.

[cyan citrus]

No information in this regard. Please feel free to provide your feedback through #old.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @tribal pewter. You can also submit a report in #old in compliance with the channel's pinned instructions.

[hot edge]

PUBG Mobile problems on Windows 11, continuous band, and control buttons

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hot edge.

[unique tangle]

I can't add third link number in my account please assist me to get rid from parameter error-1

[pallid briar]

You may refer to this response, @unique tangle.

[unique tangle]

Ok

[weak helm]

Hello! I am in the top 100 players in the regional rating, but for some reason, I receive messages outside the rating and there is no title. How can I solve this problem?

[cyan citrus]

Hello! Could you please check friends ranking and global ranking and see if you're unranked there as well, @weak helm?

[weak helm]

I have a rating with friends, but in the global rating it does not show me although I should be in the top 100

[cyan citrus]

It is possible that you are under security observation period, @weak helm. Once confirmed that you are not cheating, you will be ranked again. For further assistance with this, please contact customer support in-game.

[weak helm]

Oh, ok thanks

[cyan citrus]

My pleasure, @weak helm!

[void spear]

Hello guys is any mods here ? I have a problem on pubg and heard from a friend that i could get help through discord

[cyan citrus]

Hello! Please add more details about the issue you're facing, @void spear.

[void spear]

My pubg account got hacked through facebook, I changed my password on FB but the hacker succeeded to link his twitter to my pubg account. and i can't unlink it. So he can connect to my account whenever he wants. Do you know who i should contact/ what i should do ?

[cyan citrus]

Please contact customer support in-game for further assistance with your compromised account, @void spear.

[void spear]

Yes I did, but it doesn't help at all. The bot is basically not doing anything.

[cyan citrus]

You will need to record your issue through AI and select the relevant options available, @void spear. A customer service representative will get back to you at the earliest.

[void spear]

are you sure about that ? cause the bot from customer service kinda rejects me every time and it's been a few hours and still no one contacted me

the only solution that has been given by the bot is to wait 30 days

to hope to get my account back

I still have access to my account through my facebook, but i can't add an email address and I want to unlink the Twitter of the hacker from my account

that is all i need for it to be over

[cyan citrus]

Yes, @void spear. I'm sure. However, please be advised that a delayed response can be expected from customer service end due to enormous number of requests every day. That's the reason the 30 days time span is mentioned during your ticket.

[green mantle]

How can i check bann record on my pubg ?

Hacker hacked my account how do i know how many times my account has been banned

[cyan citrus]

You can check that information by tapping on ''Details'' or ''File Claim'' option when logging into your suspended account, @green mantle. For further assistance regarding compromised account, please contact customer support in-game.

[green mantle]

It is unsuspended rn

Cant i see when i am unsuspended

[cyan citrus]

I don't think there is another way to check that information, @green mantle.

[green mantle]

Ahh okay

[void spear]

@cyan citrus ok I sent a mail and a request in game again. Thank you for your help. Hope it will work ...

[cyan citrus]

Glad to be of help, @void spear. Please do come back again, should you require assistance regarding something else.

[topaz wolf]

Is all talent championship winner title is permanent or temporary?

[elder pier]

hello, I have a problem with my account I have all access to my account and there are someone loggin when I playing and this kick me off from game and must to login again

I need to protect my account, what I can do, pls help me

no one exception me have access to gmail or twitter or facebook

[naive gust]

Hello. I have a problem I have lost the clan leadership how can I get it back?

[storm flume]

Please contact the customer service for further assistance, @elder pier. Refer to subpoint 5.4 in #faq for further information.

[elder pier]

how can I contact with customer service

[cyan citrus]

You can only regain the leadership if the clan leader willingly transfers it you.

[cyan citrus]

You can contact them through in-game. Please refer to #faq sub point 5.4 for further instructions.

[fathom void]

@cyan citrus help me

[naive gust]

Leader hasn't logged in for 765+ days

I can provide it ID

[fathom void]

@cyan citrus i unlink my google play account and today is last ( 7 days completed )

[cyan citrus]

You will not be able to regain the access without the leader's sole intention. You may try to contact customer service in-game for further assistance. This is not something we can help with through the community.

[fathom void]

@cyan citrus but showing 6 days left.......?

[cyan citrus]

Please try again tomorrow after 00:00 UTC and see if it is still the same, @fathom void.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shadow acorn.

[naive gust]

How can I contact support?

[fathom void]

@cyan citrus

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how to contact the customer service.

[cyan citrus]

Please refer to my previous response.

[fathom void]

Ok 🙏 see you tomorrow.....

[void spear]

@cyan citrus i just got done giving all the information to the in-game customer service for my hacked account. Since I have to wait 30 days and that the hacker can connect whenever he wants, what should I do while i'm waiting for the answer ?

[cyan citrus]

I'm afraid your only option is to wait patiently, @void spear. Please be advised that your account security is your own responsibility after all. Also, the 30 days scenario is intended for certain cases. They will process your request as soon as they can. Your patience is highly appreciated in this regard.

[void spear]

ok

[opal iron]

Hello pubg mobile kr team,my pubg account has been banned for 10years (change according to your ban)and don't know the reason behind it.i have never played against the tule of pubg mobile kr. Please review my account and unban it early as much as possible asap my account id: 6811050348

[polar marsh]

Please refer to the private message from @polar marsh for further information, @opal iron.

[onyx linden]

hello, my account was hacked, all linked social networks were untied, what should I do? who can help with this?

[cyan citrus]

If you don't have access to your account, customer service may not be able to proceed, @onyx linden. You can try to contact them through in-game.

[onyx linden]

I already wrote in support of the game itself, there are just answers according to the template and everything, nothing new, I can't even write anything about the problem

[cyan citrus]

Unfortunately, this is not something we can help with, @onyx linden. Our support is limited when it comes to compromised accounts. You may try to contact them again or create a new account.

[calm onyx]

When will this event end?

[crystal remnant]

Why😭😭💔? 5845430945

[icy pagoda]

Hi please help, I’ve been hacked. I still have access to my account is there a way to unlink someone who linked a Twitter to my account?

[celest shadow]

Can you please try checking it via the Event Rules by clicking the "?" button beside the event name.

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. You may refer to subpoint 5.4 in #faq for further instructions.

[celest shadow]

Please provide us with a screenshot that is in English.

[crystal remnant]

Ok bro

[crystal remnant]

Help me 😢

[celest shadow]

Please refer to the Event Rules:

[topaz wolf]

Is all talent championship winner title is permanent or temporary?

[crystal remnant]

Ok bro thank you ❤️

[spark obsidian]

Temporary.

[topaz wolf]

What is the duration of this title?

[spark obsidian]

1 week for #1 and 3 days for #2 and #3

[topaz wolf]

No I’m asking for the winner of the all talent championship title.

[quiet river]

Hi will pubg optimize for new ipad mini 6 display aspect ratio? There's black bar on both side of the display

[cyan citrus]

The game will need to optimized for newly released devices, @quiet river. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[polar onyx]

Gameloop Stuck On 5%.. While Starting PUBG M

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[polar onyx]

Ok Thanks

[split needle]

Can anybody tell me exact date when season ending

AND PLEASE TELL ME DOES WE GET EXTRA SEVEN DAYS THIS TIME

[bold lichen]

what did find players get changed to?

[versed sonnet]

#find-players is now #activities. Refer to #community-news for further informations on the recent changes on the Discord server. Please use #discord for further questions regarding the server.

[pliant yew]

@celest shadow

[cyan citrus]

Cycle 1 Season 2 should end around November 18. We don't have information regarding extra seven days.

[pliant yew]

@cyan citrus

[split needle]

Thanks alot for reply.

Really appreciate your service

[ripe laurel]

Is there a new character like victor and sara coming out soon?

[cyan citrus]

I'm not aware of that. You can find the End User License Agreement for PUBG MOBILE through the following link, @pliant yew.

https://www.pubgmobile.com/terms.html.

[hasty stump]

I want to change region

But it has the pin problem plz reply

[cyan citrus]

My pleasure, and thank you so much for your appreciation! Please do come back again, should you require any further assistance.

[cyan citrus]

No information in this regard. Please keep an eye on #news for future announcements.

[cyan citrus]

Please add more details about the issue you are facing.

[ripe laurel]

Ok

[hasty stump]

On adding local number but can't get pin code

[cyan citrus]

Please try log in to the account with third linked email and attempt to link a phone number again, @hasty stump.

[hybrid python]

i have like 5 crate coupons but the game wont let me use it, how do i use them?

[hasty stump]

But it doesn't work

It will be open after 14 days

[static locust]

I can’t log in to the game

[sick shale]

You will be able to use them when the crate is available again.

[cyan citrus]

What is the issue you are facing while logging into the game?

[static locust]

That’s what’s shows me

[hybrid python]

so let it load xD

[static locust]

It’s been for the next 2-3 hours

[cyan citrus]

Please try again at another time or contact customer service in-game for further assistance. You can also report the issue through #old in compliance with channel's pinned instructions.

[hybrid python]

So like, is there a place where I can see when it's available? I have 3 premium crate coupons does this mean I have to wait and until what date?

[cyan citrus]

For how long have you been facing this issue? Also, please mention the device you are using and your country.

[hasty stump]

It doesn't work plz tell me another. Method

[static locust]

A mobile divice and my country it’s UK

And it’s been like that for 2-3 hours

[sick shale]

There's no information for now. But it may be released when the current custom crate ends.

[cyan citrus]

Could you please mention the device model, @static locust?

[hybrid python]

So in 14 days?

[static locust]

iPhone 12pro max

[hasty stump]

This type of problem

[sick shale]

Most likely.

[hybrid python]

Okay, thank you 🙂

[cyan citrus]

Got it! Thank you. Please try to follow my steps. Go to your device settings > General > Background App Refresh > Tap on PUBG MOBILE and disable that option and enable it again. Restart your device and see if it will make any difference.

[hasty stump]

Ok thanks I will try

[static locust]

Thanks let me try it

[hasty stump]

How to set this

Pin code not sending

[cyan citrus]

You may refer to my this response, @hasty stump.

[hasty stump]

Ok

[static locust]

Thank you for your help bunk

[cyan citrus]

My pleasure, @static locust! Please do come back again, should you require assistance in the future.

[vague flame]

Bunk do you know when this option is comming?

[cyan citrus]

We recommend you to wait for the patch notes or keep an eye on #news for the new update and features, @vague flame.

[long kettle]

what does that mean?! 😳

[cyan citrus]

Limited UC will be introduced soon. Stay tuned for more information, @long kettle.

[long kettle]

Hmm, suspicious 🤔

Like theyre gonna get our hopes up and keep our attention from pubg new state, then unlimited uc will turn out to be something else completely (not like real uc) 🤣

But thanks for explaining

[olive sapphire]

my account was stolen can you help? I know all the data, and there are all the checks.

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance, @olive sapphire.

[olive sapphire]

the bot answers me and it does not help me

[cyan citrus]

You will need to record your issue through the AI and select relevant options available to connect to a customer service representative, @olive sapphire. There is separate option available for just account related issues. Unfortunately, we are unable to help you with compromised accounts through the community.

[olive sapphire]

☹️ok thanks

[cyan citrus]

My pleasure, @olive sapphire!

[coral heart]

Hello anyone here I have a question

[cyan citrus]

Hello! Please state your question, @coral heart.

[coral heart]

Thanks dear. I want jailbreak my phone but im scared my account banned

[cyan citrus]

Only jail-break will not cause an account suspension, unless you are performing cheating activities, @coral heart. However, we will not recommend you to jail-break your device.

[coral heart]

Not only jail-break i hate. Cheaters 😫

[coral heart]

Thanks for helping me 😘

[cyan citrus]

My pleasure, @coral heart!

[coral heart]

😘😘😍

[knotty pecan]

where can i do something abiut pmsc

[pallid briar]

Could you please elaborate your inquiry, @knotty pecan?

[knotty pecan]

where can i sign up for pmsc NA

[pallid briar]

No information regarding such event for now. Keep an eye on the official esports social media handles or the official website below for update and news regarding upcoming tournaments.
• https://esports.pubgmobile.com

[night cloak]

Good evening.

I tried using a redemption code but it is not working,any help?

[knotty pecan]

then whats this

[night cloak]

@cyan citrus

[knotty pecan]

@cyan citrus

[cyan citrus]

What is the issue you're facing while redeeming your code, @night cloak?

[night cloak]

It says my redemption code is invalid

[knotty pecan]

@cyan citrus where can i sign up for pmsc NA

[night cloak]

Dude wait

[cyan citrus]

Then it should be invalid.

[night cloak]

Yes but

How is it,even some that work

[cyan citrus]

The code may have already been used or expired, @night cloak.

I cannot, @night cloak. Please move to #chat for further discussions.

[knotty pecan]

help me🥺

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[night cloak]

Ok sorry @storm flume

[pallid briar]

That isn't PMSC, That is the PUBGM MOBILE CAMPUS SERIES. You may refer to the official tweet below for more information.
https://twitter.com/esportspubgmna/status/1455926138853801994

Sorry for the little clutter.

[lament ice]

Sir my friend was banned because i reported him and i unfriended him.
Can you say why his movements not banned and duration of ban, with some related reason of ban?

[lament ice]

@lime juniper @cyan citrus @ocean walrus

[lament ice]

@lime juniper <@&639889499718942720> <@&481161015728406538>

[cyan citrus]

We are unable to help you in this regard, and we are unable to check the account data from here, @lament ice. You may try to contact the customer service for further assistance.

Please avoid mentioning the moderator role, unless there is an exigency or emergency related to this Discord server.

[lament ice]

@cyan citrus but can you say if there is no movements banned then it's permanent or for how many days?

[cyan citrus]

We cannot provide that information as well, @lament ice. Guessing from the avatar, the suspension should be longer than 30 days. He may check his suspension time by tapping on Details option when attempting to log into the game.

[round spear]

I love this game. Can't move can't shoot can't leave the match

[hybrid hemlock]

Explanation of the bug: the server changed automatically

• How the bug works :
I restarted the game inside the match ​​and then the server has been changed
The server became like the server of my friend who had the leader

• Video or photo
I was surprised when I saw the results my rank became Gold and my server became
Middle East

My rank in Europe is Ace Master 4958 ,
Please return the server to Europe quickly

• basic information:
Device: mobile poco x3 pro
my ID: 5252482455
Network: Wi-Fi
Country: Germany

[modern niche]

slaw

[night cloak]

Why is the trick or treat crate giving 98% temporary items? 12800 uc and I still didn’t get the permanent jeep skin yet it cost a clanmate 32000 uc to get the permanent mythic item, while the new accounts get everything with 270 uc ?

I don’t think I will get it with another 8000 uc pack

[cyan citrus]

Please report such issues through #old in compliance with channel's pinned instructions.

[modern niche]

kurdish @cyan citrus

support

[cyan citrus]

If you have recently switched your server, you will need for the cool-down to be over. Please wait patiently.

[modern niche]

Kurd

[cyan citrus]

Could you please elaborate, @modern niche?

[modern niche]

i want talk with kurdish guy have hight role

[round spear]

Like it'll change anything, this game gets more bugs after every update

[cyan citrus]

The crates are totally dependent on your luck. This is not something we can help with.

[cyan citrus]

You may find regional communities through #735483472432594994 sub point 3.1.

[keen fractal]

how get help for emulator

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @keen fractal.

https://gameloop.com/.

[keen fractal]

how get emulator support server

[pallid briar]

There isn't any dedicated channel for that anymore, @keen fractal. You may refer to this response.

[winged palm]

client version error failed to unlink how to fix please help

[cyan citrus]

Please try to do a Routine Repair of the game and try to remove your account again, @winged palm.

[cyan citrus]

Please refer to my previous response, @winged palm.

[winged palm]

and how to remove 3rd link

and how to remove 3rd link

[pallid briar]

You cannot unlink your third link email manually if that is what you are referring to, @winged palm.

[lime juniper]

We checked this account and can confirm that clear signs of cheating activities were discovered. The account suspension is permanent and will not be lifted.

[tired fractal]

Thank you for the information. Will i be able to play again once the ban duration finishes?

[lime juniper]

Can you try to log in again now?

[tired fractal]

Sure, give me a moment to start the game

[lime juniper]

As it is designed right now, 10 years is equivalent to permanent, which means that it will not expire even after 10 years. This may change in the future, but your best short-term solution is anyway to create a new account and abide by our terms of service.

[tired fractal]

Sooo my account is gone?

[lime juniper]

That is correct. While you say you did not cheat yourself, it might be that someone else with access to your account did it instead. Regardless, as long as an account has been used for cheating activities, no matter who the person involved is (whether it is the owner or someone else), the account is bound to be terminated as per our terms of service.

[tired fractal]

I had no cheating record in the past 3 years, in february something on my account was compromised and it was banned while i was sleeping. While it does make me very sad that all my hard work and memories are now gone i fully understand.

[lime juniper]

I am sorry for your loss. For future game accounts, you should enable two-factor authentication for the linked social media account(s) and take steps to better secure them.

[tired fractal]

I have now switched to an iOS device to make sure i have good and unique passwords on every single account i make. Account security will not be a problem anymore.

[tired fractal]

Just to confirm, there is no possibility to get my account back and remove the compromised social media and change password of third link to make sure no one has access to my account ever again?

[lime juniper]

Sorry, but no.

[tired fractal]

Thank you.

[quasi bluff]

what's the problem there !!

there's no other updates and i got banneed for 15 min!!!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quasi bluff.

[feral isle]

ID 5659407920
『ABN』GaHaNm
Hey PUBG Support Team , I want to till that I got banned on my PUBG account by mistake and i need your help to fix this mistake ( banned for 10 years ) . I have not use any type of hacking or tried to cheat in any match so I think you should review my account recent activities and confirm that there's nothing to ban my account , all information has been listed , hope you'll check this issue as soon as possible .Thanks PUBG Team .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @feral isle.

[west vapor]

Who is managing the pubg mobile instagram btw?

[versed mulch]

Excuse me !! Why cant we send the new Car to a friend

@polar marsh

I have the coin I just don’t know why doesn’t it work!!

[static sleet]

Hello, @versed mulch. Do you own the Koenigsegg finish that you want to send?

[versed mulch]

Yes @static sleet

[uncut narwhal]

Hello there pubg team , I’ve linked my account by phone no and each time recently I am attempting to login it says ( authentication failed please login again ) endless times and I can’t access my account, please help @polar marsh

[versed mulch]

I have enough to send a car but it keep saying failed. !!

[static sleet]

Please refer to the event rules, @versed mulch. Make sure that you are sending to your friend the Koenigsegg finishes that you already own.

You cannot send a finish that you don't own. For instance, if you own the Dawn finish you can't send the Lucky Medal for the Silver Gray finish to a friend.

[versed mulch]

U mean I should own the same car with the same color i want to send!! I have a one of them but not the same can i want to send!

I mean I want to send another color but same price i have

[static sleet]

I'm afraid the event rules will not allow you to do that. I sent a screenshot of the rules. Can you please have a loot at them? You can find the same rules and more information about the event in the game.

[safe agate]

Hi

I want to change my region in pubg

Who want to help me

Chk it out

I can'T get the verification code..! Please help me

[cerulean scroll]

The authentication failed notice appear when the credentials that you entered is incorrect, either your phone number/password or both. Please check again.

[ionic cloak]

every time I got this
I delete the game and reinstalled but nothing new just this😕
before this problem my control and sensitivity return to basic settings

[grave linden]

There’s glitch I found in Uzi weapon. While operating it, the character carries gun and the pan like stuff with same hand which is visible to their teammate/enemy but not to operator. As regard, I have mostly notice that in tdm.

[fathom void]

@cyan citrus still same.........

[cerulean scroll]

You can report it in #old in proper format

[fathom void]

@cyan citrus @static sleet

[unreal hull]

Hello, is it okay to create an account for Pubg New state using the same Gmail id as we are using for Pubg mobile..???

[vestal frigate]

If I am not mistaken you should his a different game.

[brazen cradle]

It’s a different game, I don’t think there will be an issue if you do so.

[mint wing]

hello guys how can i talk developers

hello my account was banned and hacked please please help me get my account back I have 2 bindings but the hacker has an email he played with cheaters and the account was banned
please help me i have all the data
I can twist
delete email access please🥺🥺🥺🥲

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mint wing.

[granite hearth]

Hi

Three days later, I contact customer service
My account has been hacked to prove it😫😫😫😫

https://tenor.com/view/sad-eyes-so-sad-tears-gif-13901135

[feral forge]

If you have already contacted the customer service in-game, please be patient for a response from them, as this is a matter that only they can assist you, @granite hearth.

[flint delta]

Why do I get buffer overflow all the time I login to the game after closing the app?

[feral forge]

Buffer overflow occurs when a program tries to store more data in a temporary storage area than it can hold.
Nothing you should worry about, you can select "OK" and play the game normally.

[fresh linden]

My account has two logins one login access is with me safely another login is hacked by a hacker(i.e playgames login with me twitter login with hacker) the hacker has made me ban for 1day ban 3day ban 7day ban then now after 7days yesterday my account got unban i am able to access my account but when I give unlink on twitter(which is hacked) the hacker has logined the account and unlink got cancel if now my account get ban then will it get ban for 10years

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further instructions.

[fathom void]

@celest shadow

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @paper pumice. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fathom void]

@celest shadow help me

[celest shadow]

Please wait for @cyan citrus to get back to your inquiry. He will respond as soon as he can.

[flint delta]

But I got a message " You have been logged in from another location " and I went back to the login screen my account recovery was done 2 months back.. and none of my social media was compromised...
how can this happen?

[inland compass]

The bear suit not in my inventory after redeeming

[quartz linden]

@celest shadow
Bro
I need to change my game region
I Accidentally change my region to Bangladesh
Please help me

[long cedar]

I waited for 7 days to unlink my twitter from my account after 6 days it said failed to unlink and then it said version difference error and then it said 7 days again. Is there any way I can transfer my pubg account to bgmi only option is twitter but I can't unlink my old and add new one

[tawny flower]

My PUBG just keep asked me to update 15mb repeatedly and asked me to restart the game. When I did, the game update again and again. Any fix for this

[long cedar]

@whole finch

[worthy crown]

Hi. I need ip address europe server. My ping is too high. This need for technical support. I'm from Russia, playing in Europe server.

Please help

[long cedar]

I waited for 7 days to unlink my twitter from my account after 6 days it said failed to unlink and then it said version difference error and then it said 7 days again. Is there any way I can transfer my pubg account to bgmi only option is twitter but I can't unlink my old and add new one

[robust mortar]

What do I do if I bought a item and did not get the item ?

I bought the new bear suit but didn’t get the item

[celest shadow]

You can change your country or region under the basic settings, then select "Account" at the bottom-right.

[celest shadow]

Please try reinstalling the game from the Google Play Store or AppStore.

[celest shadow]

We do not have public information of this. Please contact your Internet service provider instead.

Please report this issue in #old and include the following information, @inland compass and @robust mortar:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[worthy crown]

@celest shadow ok. I must to contact the provider and you will provide them with all the information they need. right?

[celest shadow]

Unfortunately, we will not be able to assist you beyond this. You need to contact your Internet service provider and find the best solution.

[olive finch]

Can you help me with PUBG mobile campus series

[worthy crown]

@celest shadow I don't understand. I must contact with my provider, and you with my provider fixing problem with ping?

[celest shadow]

What is your country?

[worthy crown]

@celest shadow sorry, I'm Russian and my English is bad

[celest shadow]

Yes, you must contact your Internet service provider and ask them to fix the issue.

[worthy crown]

@celest shadow my provider say: I must know ip server

[olive finch]

USA

[celest shadow]

Sorry, but such an information is not public, so unfortunately I do not know. Feel free to contact the in-game customer service.

[celest shadow]

Can you please provide the source or screenshot to this event?

[olive finch]

nvm i got the link

[worthy crown]

@celest shadow support in game does not answer

[celest shadow]

Please wait patiently for a response as the customer service receives an enormous amount of requests every day.

[worthy crown]

Support answer me one time in 2 month

@celest shadow Support answer me one time in 2 month

[celest shadow]

You can send them another message as a kind reminder if they had not responded to you within a reasonable time span.

[robust mortar]

I bought the whitee bear suit and did not get item . And I bought bear tokens and the event is now gone

What happens to items I paid for but did not receive and will I get refund for bear tokens I paid for? The event suppose to go on longer but now it’s gone . I spent cause it said even goes on for lots of days

[celest shadow]

We will get back to you regarding this issue. Can you please provide us with a short video recording, @robust mortar?

[robust mortar]

How do I do that and what do I record ? The event is now gone. I only have this pic

I got the brown bear set aswell and I’m wearing it now

[celest shadow]

So, you did not receive the White Bear Set?

[robust mortar]

I did not get white bear set

I got the head but not@oitfit

[celest shadow]

Noted, thank you for the information.

[rough ginkgo]

If I play PUBG in a phone that the bootloader is unlocked then there will be any problem for my PUBG id

[tawny flower]

Noted will do when I have better connection. Thank you for the reply!

[celest shadow]

It should be fine.

[runic mauve]

@celest shadow hey help me with region change issue

[celest shadow]

Please provide us with additional details of your issue and a screenshot.

[runic mauve]

I try to change region but it shows a parameter error

@celest shadow in dm or here in this channel?

[celest shadow]

Regarding the Parameter Error issue, can you please refer to this solution and see if it helps?

#news message

[runic mauve]

@celest shadow what do you by login with linked email?

I didn't understand

[celest shadow]

You need to log into your PUBG MOBILE account via your linked e-mail address.

[night cloak]

Why this event completely disappeared? Also the coin for redeem also disappeared

[runic mauve]

@celest shadow I did so right now but still shows parameter error🤐

[celest shadow]

We currently do not have any information yet, please keep an eye out for #news.

[celest shadow]

Can you please restart your game and try again?

[runic mauve]

Ok I'll try

Didn't work🙃😢@celest shadow

[celest shadow]

If the issue persists, please report it in #old and include the following information:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Video Recording

[long cedar]

I waited for 7 days to unlink my twitter from my account after 6 days it said failed to unlink and then it said version difference error and then it said 7 days again. Is there any way I can transfer my pubg account to bgmi only option is twitter but I can't unlink my old and add new one@celest shadow

[celest shadow]

Can you please provide us with the following information?

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Date and Time

[long cedar]

numeric id 5788270426
Android
Wi-fi
India
4 Nov 12 39 pm

[celest shadow]

Noted, thank you.

[celest shadow]

What is your device?

[long cedar]

redmi note 8

[night cloak]

How do o get rid of this note?

Pls help someone 😦

Why nobody helping me? 😢

[celest shadow]

Please contact the in-game customer service for further assistance regarding this. Refer to subpoint 5.4 in #faq for further instructions.

Alternatively, you can purchase UC at https://pubgmobile.com/pay.

[elfin smelt]

i applied for tournament license but it hasn't been replied at all for almost over 2-3 weeks

is there any other option to apply for tournament license

[pallid briar]

You will be contacted if you get selected. You may refer to this pinned message:
#questions message

[rough prairie]

When will the "lucky teddy crane machine" event will be back? As you can see from the image, it ends 10 November. It was just working earlier today. Any news on why it has been removed?

[pallid briar]

We currently do not have any information yet, please keep an eye out for #news.

You may refer to this message below, @rough prairie:
#old message

[celest shadow]

The Lucky Teddy Crane Machine has been temporarily disabled to correct an issue with it. It will be brought back after that, and affected players will be compensated later.

[celest shadow]

The Lucky Teddy Crane Machine has been temporarily disabled to correct an issue with it. It will be brought back after that, and affected players will be compensated later.

[signal crane]

@storm flume Hello, you can unban my account, I did not use any third-party software. I played in Metro Exodus mode, but there was a bug with character acceleration, I didn't even understand how, you can check by career results. Please accept me!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @signal crane.

[celest shadow]

The Lucky Teddy Crane Machine has been temporarily disabled to correct an issue with it. It will be brought back after that, and affected players will be compensated later.

[rough prairie]

I see. Thanks for the update @celest shadow. Much appreciated.

[tepid laurel]

Hello, can I transfer my PUBG Mobile account details to PUBG Mobile KR / JP?

[celest shadow]

No, you cannot transfer your PUBG MOBILE account to the KR/JP version.

[tepid laurel]

Ok

Thx

[edgy tundra]

@cyan citrus I want to register my game account with phone number but it said error all time
#Support

[celest shadow]

Regarding the Parameter Error issue, can you please refer to this solution and see if it helps?

#news message

[bitter sage]

@celest shadow how do we contact pubg mobile official person via email about my YouTube channel ?

[celest shadow]

What is the issue?

[bitter sage]

They have given me 20 strikes on Youtube Channel and i believe that my videos didn't goes against pubg mobile community guidelines

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @bitter sage. We may otherwise have to mute you.

[night cloak]

Where it is please provide screenshot I also have same issue

[celest shadow]

Click on the link to be redirected to the message. It is in #news.

[bitter sage]

@celest shadow Do you have any email ? I want to contact them

[celest shadow]

For copyright strike-related matters, please send your concern in #copyright.

[bitter sage]

Ok

[night cloak]

I am not getting your message in #news

There are threads

[celest shadow]

Should you encounter a Parameter Error-1 while attempting to change your country/region setting, please ensure that you first log in with a linked e-mail address and try again. We apologize for the confusion and will implement a change to better communicate this.

[night cloak]

Yes

[worthy crown]

Who know ip address of Europe server

[drifting jay]

I just found out that it took pubgm 1 year to fix the aspect ratio on the ipad pro

Will the same happen on the new ipad mini?

[sick shale]

Such information isn't open to public.

[dreamy horizon]

How do I talk to support, please help me

I'm having a problem with my account
I was going to enter Conker and then my rating was frozen
Then they gave me a 10-year band
By God, I did not commit any cheating, nor did I modify the game, nor did I use anything that violated the game, and my account is impossible to violate, playing in it.
Because the account cost me a lot of money
And I tried to communicate with you and no one helps me, I swear to God, I will drive crazy because of this item. I did not sleep for two days trying to reach you
Please, please, review the videos, review everything, and then you will find that I did nothing and I, please, please help me, I am sick because of my account

ID:5373854538
فيصل

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dreamy horizon.

[jaunty coral]

Hi Ian not able to gift new car to my friend can you help me

[sick shale]

Refer to the event rules:

[abstract cloak]

I have poco x3 pro and there was pre installed application pubg gift box when i try to redeem code it's saying invalid code plz help me

[jaunty coral]

That’s not fear though the gift rules should be stated in the game

[pallid briar]

Feel free to leave your feedback in #old regarding this. No estimated time sadly.

[pallid briar]

It is stated in-game. Click on the ? and it should be there.

[grim edge]

Hello

My account was hacked by hacker and he changed all the social linked to my account he also hacked the hotmail so every code is being send it to him

[jaunty coral]

No it’s not there if it was there then I wouldn’t have wasted my money to gift my friend if I Had to own one to gift my friend and I would have spend lit a bit more

[pallid briar]

Do you still have access to your PUBG MOBILE account, @grim edge?

[pallid briar]

It is there. Just click on the ? button in the event or the menu from which you gift it.

[grim edge]

No he changed the social media

[grim edge]

I can give purchases history or anything so you can know that it’s me

[pallid briar]

You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game. Please try to recover at least one of the login methods before contacting the customer service. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance, @grim edge.

[hollow temple]

hello

i have an explanation

can you help me

[last meadow]

Can someone send me the dwnld link for pubgmobile

Help me

@west vapor

@pallid briar

[west vapor]

https://www.pubgmobile.com/en-US/home.shtml

[last meadow]

Thanks

[celest shadow]

Hello, @hollow temple. How can we help you?

[last meadow]

I cant open it

[west vapor]

Which device are you using?

[last meadow]

Android

Nothing is happening when i touch the link

@celest shadow can u help

[last meadow]

Y i cant open this link

[west vapor]

Did u check in your playstore?

[hollow temple]

@celest shadow i sent for the in-game support but they didnt answer me for two days

they usually take more than two days ?

[last meadow]

Nah its banned here

[west vapor]

Where are you located?

[last meadow]

India

I need to connect my old a/c to twittter

[west vapor]

If you use a VPN, this might work. Otherwise BGMI

[last meadow]

Yeah but link is not working

Nothing happrns just a text

[west vapor]

Can u provide a screenshot of the text?

[pallid briar]

You may also refer to this:

[last meadow]

I said the link works like a text

Then fine thanks pubg for ruining my money

[grim edge]

I have the email login but i need help from someone who can change my email or put my phone number because he’s doing what he’s deleting any emails from pubg especially code verification codes i tried to login through the code but he deleted so fast and now i have to wait 24hrs again because it’s telling me failed to obtain

Anyone who works in Tencent company here will help me with a just a simple click

[pallid briar]

Is your email compromised too?

[grim edge]

Yes but I’m somehow still logging in through the app

And I receive messages and see them if he didn’t delete them

[pallid briar]

In that case, please contact the Google customer service and recover your email. Only the customer service in-game can help you with your PUBG Mobile account related issues.

[grim edge]

But the email is hotmail

Will google help me ?

[meager pumice]

Anyone know when will vikendi be removed, and when will be fixed bugs on livik

@pallid briar

[pallid briar]

They should have their own customer service which I'm sadly not aware of.

[last meadow]

@west vapor it worked when i opened in my pc . thanks a lot

[pallid briar]

Vikendi should be available till November 15th. No information about any bug fixes yet. Feel free to report them using #old and keep an eye on #news for future updates.

[meager pumice]

Oke tnx

And how much will livik be in beta?@pallid briar

[pallid briar]

No information regarding this either, sadly.

[grim edge]

Yes i play through android if that what you mean

[west vapor]

No worries. If u need anything else. Let me knw

[edgy walrus]

is this possible

0.03 knd

where is his bot kills

????

is the guy afk every game to get to diamond rank

this is skilled based march making

[sick shale]

Yes, it is possible.

[edgy walrus]

braaa

this people should get ban

this is why I hate playing this game

[cerulean quest]

a youtuber is promoting uc seller on live stream who to report him

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @cerulean quest.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[ancient ledge]

Can We Unlink Lost Email 3rd Link??

[cyan citrus]

You cannot remove third link at the moment, @ancient ledge.

[ancient ledge]

Why?

[night cloak]

How do I turn on mic in lobby?

[hidden cypress]

Is midasbuy legit?

[cyan citrus]

Yes, @hidden cypress. Please use the following link to make purchases.

https://www.pubgmobile.com/pay.

[hidden cypress]

So if I go on google and search midasbuy isn't that the same thing?

[cyan citrus]

If you are in a group with other players, you will find an option to open your microphone at right corner in the bottom.

[cyan citrus]

We recommend you to make purchases through the link above.

[hidden cypress]

I know it's for safety and all but I need a response to this
If I go on google and search midasbuy and use the official site that's the same thing right?

[cyan citrus]

The link that I would recommend is the one I have provided above, @hidden cypress. If you're opening a link for just Midasbuy, it should look like the following link and should be fine as well.

https://www.midasbuy.com/midasbuy/ot/homepage/pubgm?from=__mds_buy_pubg.dc_global.

[hidden cypress]

Thanks

[cyan citrus]

My pleasure, @hidden cypress!

[polar dagger]

What is region ranking
I keep seeing north ____
South _____ and cities in thai
How do I check the ranking instead of country

[sick shale]

Your tier ranking?

[vivid field]

If a Carder Sends Me Gift Cars....
Will i get any penalty
Cause the person sending me ,idk if he is legit or if he is a carder .

Is there any chance of id ban?

[vernal junco]

Yes

[vivid field]

Since i didnt do anything...i just received gifts

[sick shale]

It is recommended to decline them if you're unsure.

[vivid field]

Who declines Car skins like koienegsegg dude

My account is very expensive.
I dont want it to get banned just because someone sent me a gift

[sick shale]

It is up to you.

[long cedar]

Why he sending u gifts

[vivid field]

So if i Card Uc and i send it to Some Big youtuber...
He will get banned just for accepting
Even if he doesnt know😂

[long cedar]

They won't accept

Youtubers never accept cards

[vivid field]

Free Car Gifts bro

[sick shale]

Please take this conversation to #pubg-mobile.

[jaunty stratus]

@celest shadow

[next wharf]

Hi I Have A Problem : Unable to Find Match . How To Fix It .

Please Help Me

[fierce edge]

hello I need some help I have been playing metro royal last 2 days but I got kicked off for some reason and lost all my gear and I was not playing the 3 maps I was playing only the first map. Please help I would really appreciate it if you could help my stuff back.

[night cloak]

1.7 update release date?

[fierce edge]

@night cloak can u help me with my problem

whats a ss

[night cloak]

When I open the event Air Drop Gold Redemption it says System is busy please try again later Everytime

[fierce edge]

when I got on after my game crashed I had nothing on me

@night cloak

[meager pumice]

Any news when will be new pmco?

[cyan citrus]

You may refer to this response, @meager pumice.

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[cyan citrus]

Please try do a Routine Repair of the game and restart your device one time. If the issue is persistent, you may need to try again at another time.

[fierce edge]

is there a chance that I might get my gear back?

@cyan citrus

[cyan citrus]

You can contact the customer service for this, @fierce edge. Unfortunately, we are unable to help you with such issues through the community.

[fierce edge]

ok thanks

[cyan citrus]

My pleasure, @fierce edge!

[night cloak]

I tried everything but nothing works... Everyone is facing this issue and today is the last date of this event

[cyan citrus]

Please feel free to report the issue through #old in compliance with channel's pinned instructions or contact customer service in-game for further assistance, @night cloak.

[meager pumice]

Thank u

[cyan citrus]

My pleasure, @meager pumice!

[cyan citrus]

Please try again at another time or report the issue through #old in compliance with channel's pinned instructions, @frigid ruin.

[untold escarp]

I have to buy but can't?

[cyan citrus]

Please refer to my above message, @untold escarp.

[untold escarp]

It's not working

I have tried many times

[fair ridge]

Is there a support service here? I need help

I'm in big trouble

[cyan citrus]

Hello! How can we help you, @fair ridge?

[fair ridge]

Hello, I have a problem in which I acted very badly

I wanted to get rid of my account, sell it

And in the end I was deceived. A fraudster who wanted to buy my account tied Twitter to my game. And now my email and his Twitter are tied to my account.

He wants to ban my account, Using cheats

[sick shale]

Selling accounts is against PUBG MOBILE's terms of service. @fair ridge That is your fault to do such a thing.

We are unable to assist you with this matter in any way, please contact customer service for further assistance.

[untold escarp]

Kindly hele regarding air drop gold event

It's not working

help*

[sick shale]

When did that start to occur?

[untold escarp]

It is ending on 4th of nov

[fair ridge]

I want you to unlink the account from my account is it possible?

[storm flume]

Please contact the customer service for further assistance, @fair ridge. Refer to subpoint 5.4 in #faq for further information.

[untold escarp]

And its start causing issue in previous 1 to 2 hours

Kindly help it is going to end on 12

15 m left

[sick shale]

It may has ended according to the regional timing.

[untold escarp]

But its 11 45 here

And i have been trying for an hour

It's not working

[fair ridge]

@sick shale How can I contact support directly?

I need them to unlink the account

[sick shale]

You may refer to subpoint 5.4 in #faq for information on how to contact customer service.

[untold escarp]

Please help regarding event

@sick shale ?

[fair ridge]

@lime juniper can he help me?

[sick shale]

I have answered you with the most possible reason. You may contact customer service in-game for further assistance, I cannot assist further.

[sick shale]

Please be advised that we are unable to assist with account related issues through the community.

[fair ridge]

#faq here it is not written how to personally contact support

personally

[sick shale]

You have to contact them in-game for account related issues. They are not here

[untold escarp]

How to contact in-game ?

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @untold escarp.

[fair ridge]

I contacted them in the game, they did not help me

I need a personal contact with a person, because bots answered me

[sick shale]

Your support ticket will be reviewed by the support agents after answering the most frequently asked questions properly.

[fair ridge]

But this is not a frequent question, so I need to contact them personally.

[sick shale]

You can't have a direct contact with the customer service team, such matters have to be addressed according to certain procedures..

[fair ridge]

What procedures?

[sick shale]

Internal procedures that the customer support team follows and it won't be possible to address such matters through the community. So your only solution is to contact customer service in-game. You may follow this conversation:
https://media.discordapp.net/attachments/888033701898899557/888045295265517648/image0.jpg

[quartz moth]

What level you need to be join #giveaways

[cyan citrus]

Should be level 10 or above, @quartz moth. For future reference, please use #discord for such Discord-related questions.

[quartz moth]

Okay

[wraith kiln]

I have a problem with the account, which is the button to change the country. I want to leave the European region, and I do not accept that

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @wraith kiln.

[jaunty stratus]

Bear Plays#2066 My dear, why can't I review more than 15 videos a day

@cyan citrus 👆

@night cloak 👆

[sick shale]

That is the daily limit, @jaunty stratus.

[jaunty stratus]

There is no modification by the company Rebel#0434

[sick shale]

What do you mean?

[jaunty stratus]

I say the company does not modify it

They don't change this limit

[sick shale]

Do you think the daily limit should be increased?

[jaunty stratus]

Okey

Since you need our help with you, let's review further

[sick shale]

You can leave your feedback regarding this matter in #old with more details and why do you think the daily limit should be increased.

[jaunty stratus]

i attached it

But how long does it take me to see the proposal

They asked me the type of network and my ID after I attached the photo. Is there a need to fill it out?

Because the suggestion is not related to error

Are you still in contact with me?

[sick shale]

Your feedback is valuable to make improvements and collect information. However, it isn't guaranteed that the suggested change will be applied as the team may have internal various factors to put these rules. It would be better if you include more details in your message so they can reconsider into this matter and understand your statement better, @jaunty stratus.

[night cloak]

Hello I need help stealing my twitter and with my email I can not recover my pubg account what should I do ??

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[jaunty stratus]

Well thank you very much @sick shale