questions

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fiery seal.

[wicked coral]

ANY MODS??

[mortal apex]

Do not mention the Moderator role unless there is emergency in the server. Thank you, @wicked coral.

How can we help you?

[wicked coral]

CAN I GET LINK TO FILL UP FORM FOR PUBG MOBILE OFFICIAL ROOM CARDS @mortal apex

WE HOST TOURNAMENTS 🥲

[mortal apex]

You may refer to this message, @wicked coral.

[cyan citrus]

My pleasure! Please do come back again, should you require any further assistance.

[brittle sonnet]

Hello

Is this server to solve the problems of the game in Europe

[cyan citrus]

We can try to help, @brittle sonnet. Please state your concern.

[brittle sonnet]

When you created the account, choose (other countries)

Now I can't choose my country

In s8

[cyan citrus]

You cannot change your country if your account is registered in European Economic Area or European Union due to General Data Protection Regulation (GDPR), @brittle sonnet.

[brittle sonnet]

I want to change it to Turkey

[cyan citrus]

If there is no option available to change your country or region through in-game settings, there is no way to change your region due to the reason I have mentioned above, @brittle sonnet.

[brittle sonnet]

But if I use a vpn on Russia, the country-specific offers appear to me

[cyan citrus]

VPN usage is not recommended, @brittle sonnet. Please share a screenshot of your Basic settings.

[exotic spire]

Hello. I submitted my application for PUBG Mobile Partnership in August. How long should I wait for the answer? Thanks 😇

[cyan citrus]

You will be only be contacted if you're selected, @exotic spire.

[reef grotto]

does an event can end before end date?

[cyan citrus]

Which event are you referring to, @reef grotto?

[reef grotto]

Daraz Gift Card Event

[cyan citrus]

You have already been answered for that, @reef grotto. That is a regional event, so you may need to ask that to the regional community.

[vale dust]

Hi can you tell me the solution

Why can't I buy uc

Bunk can you please answer

Heeli is anyone here

[cyan citrus]

Hello! Apologies for the delay, @vale dust. For how long have you been facing this issue?

[devout quartz]

to report this, it is impossible to win 4 vs 8.

[cyan citrus]

Please report such inequitable behavior through in-game report feature, @devout quartz.

[devout quartz]

thanks

[cyan citrus]

My pleasure, @devout quartz!

[mortal apex]

Please contact the customer service for further assistance.

[vagrant tulip]

Popup events are ip based and it will appear when you enter the game but you will not be able to use the event.

[broken sluice]

How do I fully secure my account? I think I'm gonna be hacked soon

@cyan citrus

[cyan citrus]

You may try to logout from all the devices for both social media account and PUBG MOBILE and change your password, @broken sluice.

[glass light]

@cyan citrus sir can you help me

[cyan citrus]

Hello! How can I help you, @glass light?

[glass light]

Yes sir my friend pubg id is banned .3 to 4 months later due to reason using vpn for better connection of Internet.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glass light.

[cloud geode]

in V.1.6
Facebook Unlink 7 day ?

[cyan citrus]

Please add more details about your concern, @cloud geode.

[cloud geode]

in Version 1.6 Facebook Is Unlink in 7 day Or Faleid ?

@cyan citrus ?

[cyan citrus]

Are you facing issue when removing your social media account, @cloud geode?

[cloud geode]

No My acc Has Been Hacked
But Hacker
Unlink facebook w and Band 7 Days
Facebook unlink or failed ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cloud geode.

[storm flume]

Please contact the customer service for further assistance, @cloud geode. Refer to subpoint 5.4 in #faq for further information.

[broken sluice]

What is the possible ways to get hacked?

Like can accepting a friend request and playing with them can get me hacked?

[heavy vortex]

No.

Sharing login details to unknown person, logging in personal details in phishy websites and links and having no security on social media apps are some ways.

[broken sluice]

Ok Thank You

[dusty notch]

@cyan citrus help

what do you need to become an investigator in pubg mobile what account achievements are needed?

[cyan citrus]

We don't have exact level or tier requirements to become an investigator. All we can suggest is to play more and increase your rank and in-game level. Players with higher ranks, in-game level and higher accuracy of reports should be eligible to become an investigator. More information about Video Review Station can be found in the following link, @dusty notch .

#questions message

[sterile sonnet]

can some one help me?

[cyan citrus]

Please state your issue, @sterile sonnet.

[sterile sonnet]

big fake damage

[cyan citrus]

Please add more details about the issue you're facing, @sterile sonnet.

[sterile sonnet]

uploading the video

Here

[hybrid tusk]

Hi guys

Will you reduce weapon DP damage?

[cyan citrus]

This might be an issue with your internet connection. Please try to switch to a more stable internet connection.

[hybrid tusk]

Someone posted a picture and mentioned reducing the integration of a weapon DP!.

[cyan citrus]

No information in this regard. Please feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[stray linden]

any update about smoke speed glitch?

[hybrid tusk]

Ok thank

[cyan citrus]

You may refer to the following announcement, @stray linden.

#news message.

[stray linden]

i have that skin and now idk whether to use it or not.

[sterile sonnet]

the ping was 44

[stray linden]

so it's fixed right?

[cyan citrus]

Please try to switch to another network connection and see if that helps, or contact emulator support.

[cyan citrus]

Correct.

[pallid iron]

My account has been hacked

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance with this, @pallid iron.

[pallid iron]

Need urgent help. Support in game delay reply

[cyan citrus]

We are unable to help you with compromised accounts and we are not affiliated with customer service, @pallid iron.

[tired basalt]

Idk where about to put this so I fear this is the best place - I know that there are lots of Official PUBG Server's for Different Countries - I am in the Europe Esports on in which pretty much nothing happens and the chat is pretty much non-existent. So my question is - is there a PUBG Mobile United Kingdom Server that exists?

[cyan citrus]

The official regional communities can be found in #735483472432594994 sub point 3.1. You can provide your feedback regarding regional communities through #old, @tired basalt.

[tired basalt]

Perfect - Thanks Bunk!

[cyan citrus]

My pleasure, @tired basalt!

[glass pewter]

When is vikendi getting removed?

Can't find that info

[pallid briar]

It should be available till October 15.

[glass pewter]

Ty

[hasty remnant]

For some reason I got this glitch where all my uc is removed immediately after the purchase. I have only bought uc through the in-game shop, but yet still it says that I have made "unofficial purchases". Please help :/.

[cyan citrus]

If you have purchased UC from unofficial sources in the past, UC will be deducted until the total amount has been recovered, @hasty remnant. Please contact customer support in-game for further assistance.

[hasty remnant]

I contacted customer service via ingame, but they haven't answered. I have only made purchases through the ingame shop.

Maybe I'll just wait for the answer from the support. It is just a bit annoying that I don't even know wht the amount is.

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day, @hasty remnant. Please wait patiently while they process your request. Unfortunately, this is not something we can help with through this platform.

[hasty remnant]

Yeah, I understand! Thanks for the response mate, have a great evening!

[ember hollow]

I can't enter metro royale when will it be fixed

[cyan citrus]

My pleasure! Please do come back again, should you require any further assistance, and have great evening as well.

[cyan citrus]

METRO ROYALE is not yet available for everyone. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[stray bramble]

@cyan citrus hi

Sir you know Hindi language

@cyan citrus

[cyan citrus]

You can also use English language in this server, @stray bramble. If you require any assistance, please state your issue.

[stray bramble]

@cyan citrus I am text you some time later .I am dm you same issue and next just a second my id is disable

[cyan citrus]

Please add more details about the issue you're facing with your account, @stray bramble.

[stable mauve]

51384422926
all i did was send a message with 2 yawning emojis "%7%7" and it's a mute?

ok i don't have nitro so i cannot use a different profile picture for this server

apologies

[stray bramble]

@cyan citrus i am dm you and next second my discord id is disable . you report my discord id ???

[stable mauve]

i've experienced this before on my old account. i only bought uc from in-game and not even midasbuy. my account was banned 3 months and an undisclosed amount of uc was deducted 🤣 it's a joke really

[stray bramble]

My old id is mohittiwary1456

@cyan citrus

@cyan citrus

[cyan citrus]

Please avoid using inappropriate language in both voice and text channels to avoid such penalties in the future.

[stray bramble]

@cyan citrus

[cyan citrus]

No, I did not. Please contact Discord's customer service for further assistance.

https://support.discord.com/hc/en-us.

[stable mauve]

? there was no offensive language. i typed the 2 emojis and it was a mute :/

2 weeks ago i replied my friend in game "for u" and it was a mute too

^ these were automated mutes because the moment i pressed send the notification came out and these messages weren't sent

[night cloak]

||Users PFP btw, @cyan citrus? ||

[stray bramble]

@cyan citrus suddenly i am in login page and i am login then my new account is open

Tomorrow is my tournament and id pass will be come old id

[cyan citrus]

I'm unable to help you any further in this regard. Please contact the customer service for further assistance, @stray bramble.

[stable mauve]

would there be any help for this? @cyan citrus

[night cloak]

Hey support
I can't log in to my pubgm account cuz of facebook account issue, what to do
@cyan citrus

[polar epoch]

Hello, I bought UC in the ingame Shop and later it said that they took it back because i bought it on an inofficial site

[cyan citrus]

Please contact customer support in-game and Facebook's customer service for further assistance.

[cyan citrus]

No. We cannot help you any further in this regard. Feel free to contact customer service in-game.

[cyan citrus]

If you have purchased UC from unofficial sources in the past, UC will be deducted until the total amount has been recovered. Please contact customer support in-game for further assistance.

[night cloak]

@cyan citrus ty

[cyan citrus]

My pleasure, @night cloak!

[solar storm]

Why do my contorls keep resetting all the time even tho no one logs in my account?

[cyan citrus]

Hello! Please mention your device, @solar storm.

[solar storm]

iPad 5th gen

[cyan citrus]

Could you please try to do a Routine Repair of the game and Offload PUBG MOBILE one time, @solar storm?

[solar storm]

Alright after I do offload I will download it again right ?

[cyan citrus]

You will most probably not lose any resources, @solar storm. I will recommend you to use that option at your own risk.

[solar storm]

Ok just nvm

[grand rock]

Will the season match time 550 minutes count after the week finished ?

[pallid briar]

The weekly 550 minutes timer is for each week and will reset every week.

[rotund gazelle]

Hi, why the latest update of gameloop is so bad, cant play PUBG cause of the lag

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @rotund gazelle.

https://gameloop.com/.

[rotund gazelle]

Thanks, what is their discord server?

[cyan citrus]

You may find the link on their website under Forum section, @rotund gazelle.

[rotund gazelle]

Ty

[cyan citrus]

My pleasure, @rotund gazelle!

[empty oracle]

When’s infection mode coming back @cyan citrus

[cyan citrus]

That game mode will be available in-game soon, @empty oracle.

[empty oracle]

.

Ok

[glacial grove]

hey yo i need eh help

[pallid briar]

How can we help you?!

[glacial grove]

@pallid briar i am having bug in 6x scope can adjust to 3 😩

[pallid briar]

Could you please elaborate your issue?

[glacial grove]

@pallid briar the issue is in any mode i acn adjust my 6x scope to 3x / when i click the ajust button it automatically goes off

[pallid briar]

How long have you been facing this issue, @glacial grove?

[glacial grove]

@pallid briar from the past few days

[pallid briar]

Could you please try performing a routine repair and see if that fixes the issue, @glacial grove?

[cyan citrus]

Were you playing Livik map?

[glacial grove]

@cyan citrus no its on erangle livik amd sanhok

[cyan citrus]

Got it! Please follow his instructions, @glacial grove.

[glacial grove]

@cyan citrus who's ?

[pallid briar]

This one, @glacial grove.

[glacial grove]

nah it didnt work i did it 3 times or more

[pallid briar]

How often does it happen, @glacial grove?

[glacial grove]

in every match

[pallid briar]

You can report the bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @glacial grove. You can also submit a report in #old in compliance with the channel's pinned instructions.

[glacial grove]

I did the report in ingame it it didnt work ill try the feedback

[pallid briar]

A screen recording or an example of the bug would be helpful if you could add. Make sure to follow the instructions that are pinned to that channel.

[glacial grove]

@pallid briar aight thanks for being with me

[thick night]

If you buy rp activity pack for 1000 do you still get back that 1000

Or it just convert in rp points

[versed shuttle]

Please help me i can't join crew team why banned me !!

[cyan citrus]

Yes, the Mission activity points will be converted into UC.

[cyan citrus]

If your account was ever suspended before or you have a history of cheating, you will be permanently suspended from playing All-Talent Championship. For further assistance, please contact customer support in-game.

[digital iris]

Hi PUBG my account was hacked

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance, @digital iris.

[digital iris]

Who

Where

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how to contact PUBG MOBILE's customer service, @digital iris. For your social media account, please mention the exact social media account that has been compromised.

[night cloak]

Add Payload to custom rooms 🙏

[digital iris]

I don’t know how

[cyan citrus]

Please provide your feedback regarding PUBG MOBILE through #old.

[vagrant hollow]

I am from Ukraine, I play on the Europe server, but I am not thrown to the players of my region, what is this connected with?

[cyan citrus]

The servers you're connected to are entirely dependent on players' activity, @vagrant hollow. This is not something we can help with.

[barren meteor]

my account was hacked while i took a break off the game and unlinked all of my socials. when i came back, i was able to log in thru the email login section however. he now got the account banned for 7 days, and everytime i get in that account i get banned again so i cant contact customer support.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @barren meteor.

[cyan citrus]

You can contact them through the login menu.

[fossil stump]

Sir, I have to change the region, but the region is not changing

Sir, I have to change the region, but the region is not changing

[wicked vessel]

Wdym You can send video proof here

[zealous raft]

Any proof?

[wicked vessel]

Then try cutting the video cuz the limit is 100mb

[zealous raft]

Are you lying to get uc?

I mean they won't do anything without proof

[sour acorn]

do you, by any chance have said player's in game numeric ID?
not to mention, generally when you're trying to report a player, you should use the in game reporting option.

and no, no rewards will be given out for simply reporting a cheater.

[zealous raft]

Did you report his id?

[young rain]

السلام عليكم عندي مشكله ابغا ابلغ عنها

[storm flume]

Please do not use languages other than English, @young rain. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

There’s no reward for report hackers, @night cloak.

Kindly report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. Additionally you can also submit a report through https://bit.ly/3uDSJZv, @night cloak.

[zealous raft]

English please

[young rain]

I got banned bot I don't play with hake

[polar marsh]

Please refer to the private message from @polar marsh for further information, @young rain.

[zealous raft]

Peace be upon you

Hm

[wicked vessel]

That means hi in arabic

[fossil stump]

Sir, I have to change the region, but the region is not changing

[grizzled sandal]

How to get pubg mobile glorious day event redeem code?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wicked vessel.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[pallid briar]

What issues are you facing while changing your region?

[fossil stump]

Sir, I have to change the region, but the region is not changing

[pallid briar]

What issues are you facing while changing your region?

[versed shuttle]

لا لم اتلقى اي خظر من قبل ممكن تشوف لي سبب الخظر id: 5481630094

[storm flume]

Please do not use languages other than English, @versed shuttle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[versed shuttle]

No . My account has not been suspended before. May I know the reason for the ban?

[eternal kettle]

Is there any way I can unlick a social media without waiting 6 days?

Unlink*

[night cloak]

@eternal kettle Unfortunately, no. Due to security reasons.

[eternal kettle]

Omggggg brooooooooo

Ok thanks Iris

[night cloak]

[eternal kettle]

So um Iris

Is there a way to use a diff facebook for the same pubg acc?

[neat zenith]

Got BANNED 10y for "use of an emulator" pretty hard to play on pc whitout an emulator,never used a hack in my life in this game or any other games GG

[polar marsh]

Please refer to the private message from @polar marsh for further information, @neat zenith.

[night cloak]

You can only use one Facebook at a time, and as many different as you want.

[rotund coral]

My facebook account has been lost and my pubg mobile account has been hacked 5204314336

[storm flume]

Please contact the customer service for further assistance, @rotund coral. Refer to subpoint 5.4 in #faq for further information.

[minor gulch]

How do i chat in the main menu
If you don't know what I mean
Basically, I want to send a message and make the whole team see my message in main menu while we are waiting to start the match

[night cloak]

@minor gulch There is a chat option at the bottom left on the lobby screen.

[minor gulch]

Ok thanks moderator Iris

[night cloak]

@onyx cairn hi , can you check if the application is sent

[whole glade]

I gave all the details they asked and they said i didnt give the complete details

???

[night cloak]

The information you provided could’ve been incorrect. Try opening another ticket, double checking the information you’ve provided is correct.

[whole glade]

ok

[scarlet flax]

how can i recover my pubg mobile account, someone hacked it and changed the linked accounts. Ive spent like $1200 on it, please help

i cant contact the customer support of the social media account, since the hacker changed the linked email

[scarlet flax]

how to open a ticket?

[night cloak]

You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.

[scarlet flax]

ingame support said the not provided complete info, like what do they need to, i can give everything i can

[night cloak]

They’ll give you a list of which information they need in order to help you retrieve your account. Please make sure the information they ask for is given to your agent correctly, otherwise they’re unable to confirm you’re the owner of the account.

[scarlet flax]

okay thanjs

[cloud adder]

Can you please change my location server to Egypt ... I am currently on 27 days lock period... Premium crate not showing on my account so i want to change my location server. Please help me fast. My id is 5634015452 kite.runner19

[copper spade]

@night cloak My account has been hacked can you help me unlink the email

[celest shadow]

You will have to wait until the cooldown is over before you can switch your country or region.

[celest shadow]

Please contact the in-game customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further instructions.

[copper spade]

@celest shadow I contacted them about a game but it didn't help me

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[copper spade]

@celest shadow They replied to me, but they did not help me. I want to help you

@night cloak They replied to me, but they did not help me. I want to help you

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[copper spade]

@celest shadow Can you help me by uploading hack information to support

[celest shadow]

Please read my previous message. We are unable to assist players with account related issues through the community.

[copper spade]

@celest shadow where can you help me ?

[celest shadow]

For account related issues, you can contact the in-game customer service.

[left siren]

1.7.0 update release date ?

[pallid briar]

No information about the upcoming update yet. Keep an eye out on #news.

[serene flume]

Hello, I completed the achievement fun 4 and did not have 40 achievement points, what should I do? my iD 51286976792

[night cloak]

Please ban these emulator cheatter it’s in telegram

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[tame terrace]

@thin halo I know im not a friend or staff but I am a twitch stream and I stream pubg and I was wondering if I could have the content creator role if not that is ok but please change my name to my in game name TheCheekySneek

[feral forge]

You may refer to the community section in #735483472432594994 for further information in this regard.

And your nickname has been changed. You may use #discord next time for matters related to such.

[tame terrace]

Oh ok thank you

[clever wharf]

i have 20 pings but game react like i have above 677 pings im from dubai i dont know whats a problem with pubg mobile

[night cloak]

Besides that i got banned 1 day for "using an emulator" which i don't even know what should supose to mean, i am playing with my bare hands and no 3rd party app. My rankeds (solo/duo/squad) got reseted to bronze 5 , i mean after i got to ace, i get a free ban and derank to bronze 5. Please fix my ranked stats back to where they were and fix your crap auto ban software! I can't express my disgust for this problem enough.

ID: 5187024820
Device: Samsung Galaxy S20 FE
Server: Europe

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[hybrid tusk]

Hi. How do I report players?

Someone use glitche of car

[pallid briar]

You may report such cases using the built-in report feature in-game.

[pallid briar]

Try using a different internet connection and see if that helps.

[hybrid tusk]

He mentioned that there is an email to report cheaters

I forget the email 🤦‍♂️

Do you know email of report cheater??

[haughty kiln]

Unranked ?

[sand path]

Cuz you have 0 wins

[pallid briar]

You can also submit a report through the forum below or the email ([e-mail]), @hybrid tusk.

https://bit.ly/3uDSJZv

[normal kelp]

I need help with my acc please

[haughty kiln]

@sand path

[pallid briar]

Please elaborate your issue.

[haughty kiln]

@sand path ?

[night cloak]

What seems to be the issue?

[pallid briar]

Seems like your account in under investigation. You'll be ranked again once the investigation is over.

[haughty kiln]

@pallid briar and for a long that shows me unraked more than a few seasons

[pallid briar]

Please report this in #old since it could be bug. Otherwise your account could be under security inspection and you can contact the customer service in-game for further assistance, @haughty kiln.

[haughty kiln]

@pallid briar ok thanks

[pallid briar]

No worries!

[meager pumice]

@pallid briar

Why i cant click on research?

Its bagging

[pallid briar]

What happens when you click the button?

[heavy vortex]

If you close the page after clicking research in between once it gets some sort of bugged and you can't do it again. Restart the game. @meager pumice

[meager pumice]

Oke thank youu

[meager pumice]

It didnt start researching

[pallid briar]

You refer to the response above!

[meager pumice]

Yes now works

Thanks for help@heavy vortex

[granite moat]

Hello. I want to ask for help.

[night cloak]

@granite moat Aloha! How can I help you?

[granite moat]

I lost a lot of expensive items.

Because of a bug.

Is there a way to get them back?

[night cloak]

@granite moat If it is Metro Royale, sadly no.

[granite moat]

:(

Pizdec.

[elfin jolt]

@polar marsh
He is buying and selling accounts

+carding uc too

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @elfin jolt.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[visual forum]

Good afternoon
I won a lot of these boxes in the adventures of rp.I went to the store to exchange for rp boxes, but by chance (I didn't notice) I exchanged for premium boxes, is it possible to pick up premium boxes and return these boxes?Please
Here is my ID 5806063602

[night cloak]

@visual forum Unfortunately, no.

[visual forum]

:(

[steel canyon]

Hey can i get old rp suits in gift??

[deft dew]

Hello guys

What can I do if mistakenly changed my server?

???

[celest shadow]

Which gift are you referring to?

[celest shadow]

You will have to wait 60 days before you can switch to another server.

[deft dew]

Another way ? Maybe moderator ?administration change ?

[celest shadow]

There is no other way.

[deft dew]

Omg

Maybe lobby change ?

[celest shadow]

You can ask a friend who has your preferred server selected to invite you and play.

[hybrid tusk]

What's mean that!?!?

YouTube code!?

[pallid briar]

Open the link on a PC or use desktop mode on your mobile browser. Open the video you want to use and then only paste the blue highlighted part of the link. Check out the instructions and there should be an example too.

[hybrid tusk]

Ok ok ok

I will do it

Just copy the blue highlighted

Bro another question

I want to be a reviewer for cheating videos in game!!?

They tell me ( keep improving your rank and gaming records to apply again).

I reach conqueror 5 time in my account

[fossil stump]

Sir I am changing the region, but the region is not changing

[night cloak]

Any update on when 90fps will be available for iPhone 13 pro max?

[rain smelt]

@celest shadow can u help me?

Or <@&481161015728406538>

[celest shadow]

You may refer to the frequently asked questions about the Video Review Station here:

#questions message

[celest shadow]

No information regarding this. Feel free to provide your feedback in #old.

[celest shadow]

How can we help you?

[rain smelt]

I do not know if it's your business but definitely need help. Someone i dont even know how but Included in account with 3 rd e-mail i have gmail and also password but i need to unlock e-mail.

[celest shadow]

Please refer to this announcement in #news and see if it helps:

#news message

[celest shadow]

Does the linked e-mail address belong to you?

[rain smelt]

It belongs to my brother but he lost gmail number because our old phone broke down and the number was also lost

We know gmail old password but not included probably we cant remeber correct password

Sorry for my bad english

😁

[celest shadow]

Sorry, but I am afraid I am unable to understand your issue, @rain smelt. May I know your native language so that I can redirect you to a regional community for further assistance instead?

[rain smelt]

I do not think you know this language bc It is a very small country. ( but we have 2 good pmco team, clan 13 and team onyx )😁

Where can I contact the support team in detail?

[celest shadow]

You can contact the in-game customer service. Refer to subpoint 5.4 in #faq for further instructions.

[rain smelt]

I know but I could not contact the group there. Just the auto defendat was talking to me.

[rain smelt]

I looked at the messages above. Many have had problems like mine but in-game customer service cant help me.

[oblique plume]

Hello, can you please help, I accidentally changed my server and I ask you to help me return the server to Europe, I cannot comfortably play with my friends, but I have invested a lot of time and money in the game, please help me, I will not commit any more. I ask you to help me. my id: 535051505

@celest shadow can you help me please

[lofty locust]

Why PUBG Mobile don’t make an emote MVP anymore?

[celest shadow]

Can you please provide a screenshot of your issue and a clear explanation of it, @rain smelt?

[celest shadow]

You will have to wait 60 days before you can switch to another server. You can ask a friend who has your preferred server selected to invite you to play while you wait for the cooldown.

[celest shadow]

Feel free to provide your feedback in #old.

[plucky lance]

Hello

[cyan citrus]

Hello! How can we help you, @plucky lance?

[oblique plume]

I do not have many friends, it is very inconvenient for me to distract them every time so that they help me with changing the server, can you please help me change it earlier, it is very difficult to play on another server because of the increased ping, I will be very grateful to you.

[rugged sorrel]

what does this means ?

i quit pubg for a long time and decided to play it again and i got this message while trying to login

[cyan citrus]

Please note the game version on top-left corner of the screen and share that here, @rugged sorrel.

[oblique plume]

@cyan citrus can you help me please?

[cyan citrus]

Hello! How can I help you, @oblique plume?

[oblique plume]

help, I accidentally changed my server and I ask you to help me return the server to Europe, I cannot comfortably play with my friends, but I have invested a lot of time and money in the game, please help me, I will not commit any more. I ask you to help me. my id: 535051505

[fair orbit]

Help i need Help

[oblique plume]

I do not have many friends, it is very inconvenient for me to distract them every time so that they help me with changing the server, can you please help me change it earlier, it is very difficult to play on another server because of the increased ping, I will be very grateful to you.

[celest shadow]

Your only option is to wait for the cooldown. Please wait patiently, thank you for your understanding.

[rugged sorrel]

Version1.6.0.15539

[fair orbit]

Helo I get muted, but I’m sure I didn’t enter any offending words

[celest shadow]

Hello, please use #discord for this request.

[cyan citrus]

It is possible that your account has migrated to another version either by you or an unauthorized person. Feel free to contact customer service in-game for further assistance.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[fair orbit]

if i enter illegal words, it will be automatically blocked, but the words I entered are not blocked, and I also guarantee that I did not enter any inappropriate words

[cyan citrus]

Please avoid using inappropriate language in both text and voice channels to avoid such penalties in the future, @fair orbit.

[fair orbit]

I know, but I’m really sure, I really didn’t type any inappropriate words

[cyan citrus]

You can contact customer service in-game for further assistance, @fair orbit. This is something we cannot help with.

[rugged sorrel]

all i get was a bunch of response selection, it did not help much.

[cyan citrus]

You will need to record your issue and select the relevant options available, @rugged sorrel. A customer service representative will get back to you as soon as possible.

[fair orbit]

The in-game customer service does not include mute on speech. I contacted the human customer service, and he did not take measures to lift the muted

[rugged sorrel]

well it just stopped here, what do i do now ?

[cyan citrus]

Please wait patiently until a customer service representative will get back to you, @rugged sorrel. It may take some time due to enormous number of requests every day. Meanwhile, you can add more details about your issue. A screenshot or screen recording of the issue would be very helpful.

[cyan citrus]

Then you may need to wait until the mute has already been lifted. Again, this is not something we can help with through the community.

[bold pumice]

Have a question about the night vision googles in metro mode. Since they take the helms place what is its stats

[rain smelt]

How can i

[cyan citrus]

Do you have happen to have a video recording of the issue?

[bold pumice]

No but Ill make one

[main pulsar]

good afternoon, we hacked into an account in the game, who can be contacted besides the bot chat?

[bold pumice]

@cyan citrus

Bunk here is human

Vid is up @cyan citrus

[cyan citrus]

For compromised accounts, please contact customer support in-game and customer service of the compromised social media account for further assistance.

[severe kettle]

hi admin i cant login my acc on pubg keeps on saying 4minutes, twitter login

i kept on trying since 4pm and its already 11pm

[fathom void]

Helpme @cyan citrus

[cyan citrus]

If you try to login multiple times, there will be a cool-down. Please wait patiently for the cool-down to be over.

[fathom void]

Help me @cyan citrus

[cinder basin]

Is there a way to report TikTok hacking content?

[cyan citrus]

Hello! How can I help you?

[severe kettle]

i waited for 7hours , how long should i wait?

[cyan citrus]

Please report PUBG MOBILE cheating content through the following link.

https://bit.ly/3soBavK.

[cyan citrus]

Please mention your device.

[severe kettle]

vivo v11i

i have both pubg global and kr, cant login on either of them

[cyan citrus]

Please try to clear game cache one time, do a Routine Repair of the game and restart your device, @severe kettle.

[severe kettle]

i will you here update if it doesnt work, thanks!

[cinder basin]

Thank you Bunk! 👍

[cyan citrus]

My pleasure, @cinder basin!

[supple timber]

Hello <@&481161015728406538>

[cyan citrus]

My pleasure, and please do come back again should you require any further assistance.

[cyan citrus]

Hello! How can we help you?

Please be advised to not mention the moderator role, unless it's an emergency related to this Discord server.

[supple timber]

@cyan citrus I wanna Help

@cyan citrus I wanna change my country but while entering the verification code from my phone number It shows parameter error -1 how can I fixed it can you help me??

@cyan citrus

????

[cyan citrus]

Please log in to the account through your third link email and try to change your country again, @supple timber.

[severe kettle]

@cyan citrus didnt work, twitter login sure is annoying af

[supple timber]

@cyan citrus third link email ?? I can't understand

[severe kettle]

facebook login works but twitter doesnt

[cyan citrus]

Email connected to your account. This can be found in your Account settings under Basic settings in-game.

[supple timber]

@cyan citrus my account is only link with Gmail not in fb

[cyan citrus]

The next time you try to enter incorrect login credentials or a failed login happens, there will be cool-down.

[severe kettle]

can reinstalling fix this problem?

[cyan citrus]

You may try that, @severe kettle.

[cyan citrus]

Please try to link email address and attempt to change your region again. You will need to log in your account with an email, to change your region.

[rugged sorrel]

So it has been more than 30 minutes, still no reply. Is there any other way i can contact support?

[supple timber]

@cyan citrus okey thank you

[cyan citrus]

It may take more than just 30 minutes. Your patience is highly appreciated while they get back to you. Again, this is not something we can help with in any way.

[cyan citrus]

My pleasure!

[storm flume]

Please contact the customer service for further assistance, @fathom void. Refer to subpoint 5.4 in #faq for further information.

[rugged sorrel]

no problem, thanks for all the information 🙂

[cyan citrus]

My pleasure, @rugged sorrel! Please do come back again, should you require assistance regarding something else.

You will not be able to log in to the same account in global version, @fathom void. Your only option is to create a new account in global version or continue playing in the relevant version.

[fathom void]

🧐

[night anvil]

Hello this item how many days

[velvet bone]

Somebody tagged me in #pubg-mobile

Can an admin find out who it was? Thanks

[night anvil]

@cyan citrus

[cyan citrus]

That is not a free emote. That will be available after you purchase the Elite Pass Plus.

[cyan citrus]

More information can be found on the suspension notice and by tapping the Details option.

[night anvil]

Hello this item how many days

@cyan citrus What will you lose if you tell me to complete the band?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night anvil.

[bold pumice]

So no information on what the defensive capabilities of the infrared helmet actually gives the opponents then I take it I don't know why I keep coming here for help I never actually get assisted

[night cloak]

Hi whats have 10 level clan

[celest shadow]

Can you please elaborate your issue?

[celest shadow]

Are you looking for a clan to join?

[bold pumice]

Is pretty cut-and-dry and pretty simple he said he put night vision goggles on and it takes the place of your defensive helmet.

[night cloak]

...

[celest shadow]

Thank you for the explanation. Another moderator has forwarded this issue. Feel free to submit a report in #old in compliance with the channel's pinned instructions.

[bronze bramble]

hi
i can't login by 3d email

[bold pumice]

So what defensive statistics does the night vision goggles actually have if any

[celest shadow]

Please be advised that buying or selling in-game items are against PUBG MOBILE's terms of service, @night cloak.

[celest shadow]

Please try again after 24 hours.

[bold pumice]

@celest shadow. See I wasn't even informed of it being forwarded to find out till you said something thx

Hey who knows maybe now it might actually get turned into what it should have been to begin with. 1 of 2 accessories you can put on a helmet the other being a white flashlight

[clear citrus]

Hey#
Problem is my dont load they show me request time out even my internet is good

[night cloak]

@clear citrus Download an app called 1111 and play with it.

[steel cloud]

i have problem in gameloop

amm hello ?

[next aurora]

rip translate idk if you set your date to be y/m/d or d/m/y if Y firs then 2025 unban and if D firs then 2021 and youll be unban at 2021 november 25

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @steel cloud.

https://gameloop.com/.

[steel cloud]

i visit but i didnt found any thing help me

@cyan citrus

[cyan citrus]

We don't provide assistance for emulators, @steel cloud.

[steel cloud]

why

[cyan citrus]

Because there is a separate platform for Gameloop, @steel cloud.

[steel cloud]

okay just send the link

plz

i need help

[cyan citrus]

As mentioned earlier, you can visit their website or their Discord server, @steel cloud. I have already provided you the link above.

[steel cloud]

i need the gameloop discord server not the website the website didnt help me

[next aurora]

I think their web have their discord link

[cyan citrus]

You can find that in the website as well, @steel cloud. Please take a minute and tap on Forum section.

[steel cloud]

come on just send me the link in private

[cyan citrus]

I don't have and they have invite links disabled, @steel cloud. As you have already been answered, I would suggest you to visit their website or move to #chat.

[wind glacier]

I can take UC with a code from eneba and activate it on games ?

[cyan citrus]

We only recommend you to buy UC from the following link, @wind glacier.

https://www.pubgmobile.com/pay.

[sullen maple]

Hello i have a problem

[cyan citrus]

Hello! Please state your concern, @sullen maple.

[sullen maple]

My friend account get hacked throw Twitter and he got his Twitter back but the hacker linked a google play account and the hacker banned the account and before he banned the account he unlinked the twitter so after 7 days he will un linked he need to unlink all the link out of twitters

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sullen maple.

[storm flume]

Please contact the customer service for further assistance, @sullen maple. Refer to subpoint 5.4 in #faq for further information.

[naive phoenix]

I have many places that offer to sell cheating methods in my pubg, I have 60% of cheating places and loopholes, waiting for someone to support my pubg to contact me for the importance

[cyan citrus]

You may to the following announcement regarding collection of cheat programs, @naive phoenix.

#events message.

To report PUBG MOBILE online cheating content, please do it through the following link.

https://bit.ly/3soBavK.

[bold pumice]

What mod is on right now need to speak privately plz

[cyan citrus]

What does it concern, @bold pumice?

[bold pumice]

A matter I prefer to not put all the details out but basically just got robbed

[cyan citrus]

Could you please add more details about your issue, @bold pumice?

[bold pumice]

In private convo Ill explain how and who

Dont want to give others the same Ideas if they havent

[cyan citrus]

If you prefer that, feel free to send me a direct message, @bold pumice.

[bronze idol]

Having problems with the signature on my profile, Im trying to change it but it doest change. I edit it and it goes back to what it was before... is there something im doing wrong?

[cyan citrus]

Please move to #discord for further assistance, @heavy bane. This channel is reserved for PUBG MOBILE-related issues.

[bronze idol]

any help?

[humble plinth]

Hi can someone help me
My account is banned with false reason.
I have my login details with me only
And I always play on my cellphone.
This is totally wrong.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @humble plinth.

[cyan citrus]

Hello! Apologies for the delayed response. Could you please mention your login method?

[bronze idol]

Twitter.

[cyan citrus]

Could you please logout from all the devices for both Twitter and PUBG MOBILE and see if it will make any difference, @bronze idol?

[bronze idol]

Cool will do, will let u know if it worked in a bit. 👍🏾

[jade ermine]

so for some reason I can‘t create an account in the beta

[quaint moss]

How to collect that two red box
Event from Turkey region any one know pls let up know how to do that

[dusty notch]

@cyan citrus

Help help my friend

[cyan citrus]

Hello! How can I help you, @dusty notch?

[dusty notch]

Tell me what to do when playing in the metro royal mode on map 2, the player number 1 stole my armor steel front of the sixth level, he threw the armor of the 1st level under the feet of my game character and somehow I got the armor of the 1st level and he took mine. make?

[cyan citrus]

Please contact customer support in-game for further assistance with this, @dusty notch.

[onyx cairn]

1st) Event available for Turkish players, only.
2nd) You need to understand Turkish to get the codes.
3rd) Follow the official Turkish PUBG MOBILE social media channels.
4th) You can ask the Turkish support team in the Turkish Discord server.

[bronze idol]

That fixed it, thanks!

[cyan citrus]

My pleasure, @bronze idol!

[rapid bramble]

Can someone explain me why is that negative?

[pallid briar]

It should be a visual bug. Try restarting once.

[rapid bramble]

After restarting it became 0

But all that i healed wasn't included there

[pallid briar]

Feel free to report the issue in #old in that case, @rapid bramble.

[timid sorrel]

when premium crate available in israel region ?

[pallid briar]

It may vary depending on the region. So we suggest you keep an eye out in-game instead, @timid sorrel. I believe the are currently premium crate available but no information when they will be available again.

[coarse pivot]

Is there anyone that actually work for pubg here in this server?

[timid sorrel]

yes premium crate available now but in other region , in israel this item come in event not premium crate

[pallid briar]

Feel free to leave your feedback regarding this in #old.

[cyan citrus]

The community team works for the game.

[coarse pivot]

My account was banned for 14 days in the lobby for no reason I’m a tiktoker and you can check out my playing I play since season 2 and never been banned before once and now I got banned for no reason in the lobby and I don’t even have a conqueror tier I only have ace tier and a hashtag on canada and My rank was 4800 almost reaching conqueror for the first time and I got banned in the lobby doing nothing but speaking to my teammate like whyyyy my pubg tier now is at bronze and I lost the hashtag and now pubg literally ruined my experience because it bans innocent players and don’t ban the hackers and I am a noob I am 30 fps and out of everyone they banned me and made me lose everything

[polar marsh]

Please refer to the private message from @polar marsh for further information, @coarse pivot.

[timid pawn]

Is payload launching this Friday?

[feral forge]

No information on the exact release date, you may keep an eye out on #news for further announcement in this regard.

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[pliant jay]

Probably next week i think there is mission

[night cloak]

Some guy is DMing me, he seems as if he needs help

[pliant jay]

See👀

[feral forge]

Feel free to block the user or ignore their message, @night cloak.

[night cloak]

No like I am using translate and that dude needs help

He is begging me

So y'all can't help him?

Bruh I feel bad

[feral forge]

We have already redirected the user to the correct place, @night cloak.

[night cloak]

Dude says he did not violate any rules

[night cloak]

Ok and he/she understands it right?

[quaint moss]

I know that but their two boxes for redemption whe I click on its it's show some kind of popup

Like this so don't know what is this

[night cloak]

Ms too much high in every server fix your servers

[feral forge]

We will keep an eye on the user and see, @night cloak.

[night cloak]

My account is linked to my Facebook and twitter but don’t understand why it shows 0 wins when I have over 30

Please id like to know what the issue is

[night cloak]

Thank you 😭😭😭. Dude was begging for help so it was hard for me to refuse

[pliant jay]

In next update there is a special feature to carry enemy or team-mate soo is friendly fire comming in game like PUBG PC.IF it doesn't come there will be no use that special feature???

[night cloak]

@feral forge it’s my region

[pallid briar]

No information regarding this. Feel free to leave your thoughts in #old.

[rugged compass]

@feral forge i need help bcs i have one guy on kenya and he Play on europe server scrims touranaments etc. But he have always 150ms + , any method to get ping 40/50?

[pallid briar]

Try asking in your regional Discord server instead since if is a regional event, @quaint moss.

[rugged compass]

Need help ASAP 🤐

[pliant jay]

I asked cause i was curious about what can we do to knock enemy after carrying them.as we see on pubg pc that feature is cool cause enemy can't shoot use cause their teammate is in the back.

[pallid briar]

Sadly, your latency will differ depending on how far the server is from you. Try playing on the server that is closest to you or try using a different internet connection.

[quaint moss]

Okey can any one give me link so that I can joind 😅

[night cloak]

@pallid briar

[pliant jay]

We can add friendly fire but if we kill our teammates we deduct our merit and game will look more realistic. 😉

[pallid briar]

Please report this in #old since it could be bug. Otherwise your account could be under security inspection and you can contact the customer service in-game for further assistance, @night cloak.

Also, remember that only your wins after you have reached Diamond V will count.

[pallid briar]

You may refer to subpoint 3.1 in #735483472432594994 and click on the blue text to join regional communities.

[pallid briar]

Sadly, since it is still in beta phase, it is not certain how the feature will work. But I do believe you can pick up knocked enemies and they can't do anything while being picked up.

[pliant jay]

We can't use Guns also

[rugged compass]

Any app for this ? VPN is ban i think 😕

[pallid briar]

You can always leave your thoughts and suggestions for the game in #old and maybe they will be added at some point.

[pliant jay]

I have more suggestions

[pallid briar]

No, I don't think you can.

[pallid briar]

VPN usage is not recommended. It is dependent on your connection and distance to the server you connect to.

Your feedback is much appreciated! Please submit it in #old instead, @pliant jay.

[pliant jay]

Oh sorry

[copper spade]

@pliant jay @pallid briar. Will the third link cancellation be added in the next update?

[pliant jay]

Idk and Mods also don't know i guess.
You can check beta version of PUBG if you need to know.

[cyan citrus]

No information in this regard yet. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[swift sparrow]

Thank you

[cyan citrus]

Do you have any other login method that you can use to access the game, @swift sparrow? Also, please mention the exact social media account that has been compromised.

[swift sparrow]

No sir i only one social media account link with us sir please recover my account

[cyan citrus]

Please mention the social media account that has been compromised, @swift sparrow. Also, do not include your personal information in your messages.

[swift sparrow]

My mobile number

Sir

[cyan citrus]

@swift sparrow, do not mention your personal information again. For your account, please contact Facebook's customer service for further assistance.

https://www.facebook.com/help.

[swift sparrow]

No sir my Facebook account is but the hacker got my pubg mobile account

Sir please recover

My account

[cyan citrus]

You can contact customer service in-game for further assistance, @swift sparrow. We do not provide assistance for compromised accounts through Discord.

[swift sparrow]

Sir where is costumer service option sir

Sir the hacker is playing my id

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how to contact the customer service, @swift sparrow.

[naive phoenix]

I have revealed many loopholes in PUBG Mobile that are used by more than 60% of the Arab world. I want to submit them to your relevant department. I want an employee from the department specialized in fighting fraud and hackers, to contact me as soon as possible? I have valuable information that will benefit the company in closing these loopholes. Since the morning I have been trying to communicate and the matter has not been taken care of. Is fighting fraud unnecessary for you!

[swift sparrow]

Ok sir

But my account was using a Indonesian girl sir please help to recover my account

[cyan citrus]

You have already been answered, @swift sparrow. Please refer to my previous response again.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @trail minnow.

[left dune]

Recently I am trying to log in my pubg account but its showing your pubg account banned for valting polices even I didn't break any kind of pubg relues please fix it as soon as possible

Name RoYaL乄Zubaîr
I'd 5573142036

[polar marsh]

Please refer to the private message from @polar marsh for further information, @left dune.

[split wharf]

Hey send me pubg mobile usa region discord link

[median jackal]

Refer to 3.1 of, #735483472432594994.

[split wharf]

Usa region not available how to join

[median jackal]

All official servers links are here.
Also you can describe you issue here.

[split wharf]

Which one??

I want to know like other region why u r not providing regional event for usa region

[split wharf]

You have provided halloween event in Turkey Indonesia, Thailand, Singapore etc but it's not available in usa

[manic siren]

This game is broken. How the hell can I search sooo long and not find a match? I started the search and just let it go to see how long it will search before finding a match. THIS IS RIDICULOUS!!!!

I guess there is nothing anyone can say. I tried reporting this to support and they just close my ticket with some automated bullcrap response.

[unreal hull]

Hello, how much 2rp respect points can I receive and send in a day ???

[crimson relic]

Support online ?

[night cloak]

This is a community support.

[night cloak]

Up to 12 times.

[crimson relic]

I had a situation such that the money was withdrawn from the card and the uc did not come and a lot of time has passed , what should I do ?

[night cloak]

Take a screenshot of the receipt and send it to the customer service.

[crimson relic]

I have already sent them, but they do not respond

[night cloak]

Don’t worry, they will. It just takes some time.

[night cloak]

You will need to wait for upcoming premium crate event to redeem these.

[night cloak]

It is usually when there’s less players but I haven’t seen the need to wait that long before. Could you share this in the #old channel?

[fierce night]

is there are smtng wrong ? the game keeps kicking us out

servers maintenance or what?

[night cloak]

@fierce night I don’t think so. What is your region?

[hybrid python]

What do you use G on?

[night cloak]

AG?

[hybrid python]

i dunno

not bp and not uc

it just says G on it

yellow trim

[night cloak]

There are BP, UC and AG.

[hybrid python]

ag

[night cloak]

Yeah, that’s AG.

[hybrid python]

then

what do you use it on

[night cloak]

Not Anime Girl. That’s Ace Gold.

[hybrid python]

Anime Girl 😄

[night cloak]

You use it on the store section.

[hybrid python]

Yes but on what? I could only find UC

[night cloak]

There are many with AG. Keep looking for em.

[hybrid python]

okay

[fierce night]

all the team get disconnected from the game

[night cloak]

That sounds like a server problem.

Try playing one more time and see if you face it again

[hybrid python]

Anime Girl why is everything so much 😦

[still ravine]

Nah nothing can infect it

please help, pmsh in those support, a bot cannot help me that answers my questions, I was hacked into Facebook, which was tied to the pubg, I returned the Facebook account, and my pubg account threw off all my bindings from there and now I don’t can i access my pubg account what should i do?

[thin swift]

I have been banned. How do I know the reason for the ban, not the duration? I want to see it because I am sure that I have not violated any agreement, so I want to know the reason for the detailed ban, and this is my right.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thin swift.

[still ravine]

how to contact technical support or the administrator hacked me!

[storm flume]

Please contact the customer service for further assistance, @still ravine. Refer to subpoint 5.4 in #faq for further information.

[humble wren]

When will y'all fix this

[brazen rose]

I have not done anything wrong..I didn't break any kind of pubg rule's please give me my account back.

Nickname:
亗KING๛NOOBッ

Player ID:
5244962313

i am getting 10years banned ....how i unban my id ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brazen rose.

[fossil kayak]

I deleted the whole game and downloaded it fresh. Why do I still get this message that resource is corrupted. Help

[dawn flax]

I want to report an account.

Where do i go. Lol

[steep tapir]

Why cant i make crew when i try to make a crew it says ban create carteam i havent done any thing wrong please help me

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @dawn flax. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[steep tapir]

Why cannot I participate in all talent championship help

[feral forge]

Was your account ever suspended before?

[steep tapir]

Yes

But without reason

What can i do with this now

Help

[feral forge]

Unfortunately, accounts that have a history of cheating or other illegal activity that violates the game's ToS will be permanently suspended from participating in these matches.

[steep tapir]

Is there any solution for this?

[feral forge]

Unfortunately, no.

[empty comet]

Ok 2 problems with the game I mainly have 1 when I play the game usually I'm not laggy and I ask teamates just in case but other people lag and usually when in in a fight I lose idk if it's the hit box or not but even when I duck or run to the side I still get shot like I duck and get in cover or run and get in cover and still die 2 again idk if it's lag but if I prone or crawl sometimes I get automatically stood up it's super annoying in a fight

[steep tapir]

How can i unlink number help

[ivory flicker]

I need help sir

Any one help please

How I can link to Facebook there is no option for that

[ivory flicker]

Showing these again

And again

I created my facebook

Account

@feral forge help me out

[low marlin]

How do I unlink someone else's email from my account

[pallid briar]

Please contact the customer service in-game for further assistance, @low marlin.

[pallid briar]

You cannot since it is not a feature yet.

[molten steeple]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @molten steeple. Remember to read through #faq before asking questions in the support channels.

[molten steeple]

i got ban for 10 year.when i check my id profile picture its not show ban tag .when i login then its show its ban .but why its not show ban tag 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @molten steeple.

[night cloak]

Hello,

I have this problem that everytime we start a game, when im in spawn island, my screen wont respond, camera, gyroscope, etc..

I can press the fire button and jump but my character is stuck facing in just one direction.. I have to reconnect the game which causes me not hearing my teammates and vice versa and its getting very annoying

Hope you can help me, thank you

@polar marsh

😆

[pallid briar]

Please use #activities instead, @brave monolith.

Self-promotion is not allowed. Please read the #735483472432594994 before sending any messages.

[pallid briar]

Please try performing a routine repair and see if that helps.

[night cloak]

Ive done that plenty of times, even reinstalling. After a couple of games the issue occurs again. Are you familiar with the issue im pointing sir? Pls help me its really annoying especially if you play competitive games 😭

I have an iPhone 11 and its perfectly working on other apps, and my@internet is super fast so i dont know whats causing it even after reinstals and repairs 😡

[median jackal]

Can I know your device model?

I phone 11?

[night cloak]

Are you using finger sleeves by any chance?

[night cloak]

No sir

[night cloak]

Yes sir, iphone 11

[night cloak]

And are you able to share a recording of the issue you’re facing?

@night cloak

This issue

🤯

As you can see,
Cant move camera or gyroscope

Character is stuck in this direction and@wont walk

[hexed summit]

I Can't Change My Region

[night cloak]

Where do you reside?

[night cloak]

Are you facing an issue when doing so?

Netherlands

[night cloak]

Could you please try re installing PUBG MOBILE and ensuring your device has the latest software installed.

[hexed summit]

Yes It asks for a code sent on a mobile no which never arrives

And if when it does there is always the parameter error

I have been stuck on Indonesia server for too long I want to change back to Pakistan

[night cloak]

I did all that

Idk if its pubg or my phone is the problem

[hexed summit]

@night cloak Can you tell me anything regarding that

[median jackal]

Please try to offload your game. Go to your mobile settings > Iphone storage > PUBG MOBILE > "Offload app".

[split wharf]

I want to know like other region why u r not providing regional event for usa region

KNOCK KNOCK IS ANYONE HERE??

[solid heath]

I am not interested in your rank plus and rank minus animation how can i get rid of this

[west vapor]

so it says ur fb acc is already linked to an acc.
so what you need to do rn is:

1 log out of the game. or take a new device.
2. log in WITH fb.
3. then check the account.
4 if u dont use that acc, then unlink FB there and within 7 days its unlinked and u can link it in your other account.

[split wharf]

???

[west vapor]

Feel free to leave your feedback and suggestions in #old.

[weary minnow]

Hi There,

i've been muted 1 day before and now 3 days for violating the chat rules with my in-game friends as per game report
i have an objection about that as i didn't violate anything of these rules! it's a normal franko-arab chat between me and my friends privately that led to that mute, not in the global chat as the game reported!!

i suspect that there is a bug in the chat violation detection system.

So, please help me removing that mute and i hope that chat violation detection system will be fixed soon.

Thanks

[west vapor]

Please contact the in-game customer service for further assistance in this regard. Please know that we are unable to assist players with account related issues here on Discord.

[solid heath]

I can see enemy gun their outfit through out the wall is am a hacker or this is the power given to us by lord pubg

[weary minnow]

@west vapor how can i contact them ? i only see an FAQ questions and when i go to contact us, it sends me to a chat bot! not a human

are there any other way contacting them ? like email, live chat ... ?

[dense solar]

??

[pallid briar]

Please do not use any other language other than English. You may refer to subpoint 3.1 in #735483472432594994 for regional communities, @dense solar.

[dense solar]

I complete weapon master achievement 2 times but it does not register and they dont give me title and achievement points and my rank in diamond V

[west vapor]

Please be patient until a support gets back to you.
The bot does a pre screen of your issue so they know which employee could best answer your question

[dense solar]

@dense solar No anwer

[weary minnow]

@west vapor aha, OK
Thanks

[dense solar]

I complete weapon master achievement 2 times but it does not register and they dont give me title and achievement points and my rank in diamond V

[night cloak]

broo

[pallid briar]

Please make sure you meet all the criteria and do it in solo while being ranked Platinum or above. Feel free to report the issue in #old if you think it's bugged.

I also suggest not to spam like that and wait patiently if you can.

[dense solar]

Ok

@pallid briar its weapon master and not mansioned that platinum in solo

[pallid briar]

You need to be Platinum on whatever mode you are playing, don't think it's limited to solos if I recall correctly. You need to knock and defeat (or finish) the enemy with all the weapons/ways aforementioned in the achievement description for the Weapon Master achievement, @dense solar

[kindred egret]

I can't open pubg, i reinstalled it still doesnt work

[west vapor]

what exatly happens when u try to open pubg? does it stuck in a loop? does it crash right away?

[kindred egret]

This

I waited over an hour, still no result

All the app perms are on

[west vapor]

ok try this:

1. download a file explorer
2. internal storage > android
3. there should be the folders: data, media and a few obb (ObbXXXXXX). and a few others.
4. check in the obbXXXXX folders for a "main" filename.
5. copy/cut it
6. go to the "obb" folder. then to "com.tencent" then paste it into it.

[kindred egret]

@west vapor No result for ObbXXX

[west vapor]

there must be a folder obb

[kindred egret]

yes obb

[west vapor]

can u share a screenshot of the folders

[west vapor]

can you go out of the obb folder and screenshot again

[west hearth]

I want to Unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @west hearth.

[west vapor]

ok can you delete uninstall pubg and then restart your device.
then check in the com.tencent folder and share a screenshot

[kindred egret]

Ok

[west vapor]

Please contact the in-game customer service for further assistance in this regard. Please know that we are unable to assist players with account related issues here on Discord.

[brave wolf]

if you are Android 11 it's doesn't show datas / obb in Filemanager , only visible in Google's files.

[hexed summit]

Anyone Going to help me

I can't change my server

Sorry my region

No code arrives and when it does it says parameter error

[cyan citrus]

The issue regarding region change has already been forwarded, @hexed summit. You may try to log in to your account through the third link email and try to change your region again. If the issue persists, please report it through #old in compliance with channel's pinned instructions.

[hexed summit]

Third link is not mine my account got hacked and hacker linked His Email and changed region to Indonesia.

Now that 60 Days have passed I want to change it back to Pakistan but cant

[cyan citrus]

Please refer to my previous response again, @hexed summit. For compromised account, contact customer service in-game for further assistance.

[hexed summit]

I have tried to but every time they say the information is either incorrect or missing however I've provided them all the information I have

And Ive also given them every single screenshot from Google pay which are more than 20 to help my case but to no avail

[cyan citrus]

Please understand that you will need to provide the accurate information for customer service to proceed, @hexed summit. This is a community support channel and we are not affiliated with customer service. We are unable to help you any further in this regard.

[hexed summit]

Ok

Guess all hope is lost because the customer service is the worst I have seen.

[half ferry]

Hello can anyone tell me why talents are not working in pubg mobile metro royale mode?🥲🥲 please tell me

[onyx cairn]

@cyan citrus ^

[fathom void]

@cyan citrus how to change email ?

[hexed summit]

Just for the reference this is the registration date of my Pubg Mobile Account right on the achievement linked

[jolly kettle]

anyone can help me i have high ping on Europe it went from 96 ms to 210, though I'm using FiberOptic using ExitLag fixed the issue but I'm afraid im against ToS?!

anyone help?
I'm i doing something wrong?!
.

I'm streamer and stream daily!
high ping huge issue for me

[cyan citrus]

Are you referring to third link email?

[fathom void]

Yes...?

[cyan citrus]

Are you using Gameloop?

[cyan citrus]

It is not possible to remove/change third link at the moment.

[jolly kettle]

yes but issue is also same for Mobile

[jolly kettle]

middle east reads 190+ ms and I'm from Oman

cuz of high ping also Fire Sounds disappear i can't hear steps or fire

[cyan citrus]

In-game latency is totally dependent on the server you're connected to, this is not something we can help with from our end. You may try to switch to a more stable internet connection.

[fathom void]

Why.?

[topaz wing]

Hello
I was trying to login to my pubgm account with facebook but it gives me new account instead of my old account

[jolly kettle]

i have the highest quality of Internet service I'm streaming Full HD 60 Fps

[topaz wing]

what should I do

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[cyan citrus]

Again, this is not something we can help with. You may try to contact customer service in-game.

[jolly kettle]

could you guide me to where in game?

i would much appreciate ❤️

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how to contact customer service, @jolly kettle.

[jolly kettle]

I know where in game customer service is but i can't go further from bot replies

[fathom void]

🤣🤣

[topaz wing]

exactly from where can I contact customer service

[cyan citrus]

You will need to record your issue through the AI and select relevant options available, @jolly kettle. A customer service representative will get back to you as soon as possible.

[cyan citrus]

Please refer to #faq sub point 5.4 for further information.

[jolly kettle]

thanks will try to find relevant options 🌹

[cyan citrus]

My pleasure, @jolly kettle! Please do come back again, should you require assistance regarding something else.

[jolly kettle]

I have checked all relevant options (No Option for high Ping Issues) , going further customer service ends up conversation without any solution!

[cyan citrus]

This necessarily does not have to be ping related issues, @jolly kettle. If you keep skipping, the conversation will be automatically closed. You can select other available options as well. Again, this is not something we can help with. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[grim basalt]

Hello there, is it a bug that we can find a lot of ammo at a certain place in Survive Till Dawn or is that a feature of the game? The ammo spawns there naturally

[storm flume]

Please do not use languages other than English, @mellow adder. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[stiff horizon]

Hello everyone
Will snapdragon 860 chipset support 90 fps in pubg mobile or not and if it will support that's will be in coming update?
thank you

[cyan citrus]

It is possible that the game has not yet been optimized to provide 90 FPS support for that device, @stiff horizon. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[stiff horizon]

thank you

[cyan citrus]

My pleasure, @stiff horizon!

[grim basalt]

@cyan citrus

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @grim basalt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[glass willow]

How are you please I have a problem my Facebook account was hacked two months ago and someone connected my Bbji account on several social media platforms and two months ago I contacted support in the hope that what was linked will be canceled

[night cloak]

Hi! I have a pubg problem. Can you help me?

[cyan citrus]

We are unable to help you with compromised accounts through the community platform, @glass willow. Feel free to contact customer service in-game and customer service of the compromised social media account for further assistance.

[cyan citrus]

Hello! Please state your issue.

[night cloak]

They disappear uc from my account and when I collect them I can't make any purchases.

For example

[glass willow]

Two months ago, I wrote to customer service, but they did not help me solve this problem. Where do I go to whom I complained? Two months ago, I could not get my account back. I spent more than 12 thousand dollars on it and I have everything that proves that it is my account to you. Support did not help me

[radiant verge]

Hello, i need info for ban with me account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @radiant verge.

[night cloak]

I don't understand,what is the problem

[cyan citrus]

Please be advised that your account security is your own responsibility, @glass willow. You should never share your login credentials with anyone and use two-factor authentication. Again, this is not something we can help with through this platform. Feel free to contact customer service again.

[cyan citrus]

Please contact customer support in-game for further assistance.

[night cloak]

For example

[cyan citrus]

@night cloak

[night cloak]

OK. But where can I contact them?

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how to contact customer service, @night cloak.

[night cloak]

Ok. Thank's!

[cyan citrus]

My pleasure, @night cloak!

[night cloak]

I cant do the containment source (clicking research doesnt do anything.) i have 11 of the things to use

[uneven bone]

Can I find out the reason for the ban, knowing that I used the official emulator gameloop

[polar marsh]

Please refer to the private message from @polar marsh for further information, @uneven bone.

[blissful scaffold]

My account has been hacked. I can prove it. I donate in game a lot money. I have receipts. I begging you please help me give my account back. My ID 525004492. In past my acc name was DIRTYMEXICAN95.

[cyan citrus]

We are unable to help you with compromised accounts through the community, @blissful scaffold. Please contact customer support in-game and customer service of the compromised social media account for further assistance.

[blissful scaffold]

I wrote them many times, trust me. But they say the same thing: that they can’t help me

Where I need to wrote to someone help me?

[cyan citrus]

As mentioned earlier, this is not something we can help with, @blissful scaffold. Feel free to contact them again.

[storm flume]

Please do not use languages other than English, @stray oasis. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lone violet]

Helo guys I have this message and I can’t go in game but if I go with other account I can

But unlock is already finished and I can’t go

[stray oasis]

Please, I found on the profile of my adopted account the word “ban”, but when I opened it, I still have ten years on my account, what is the solution?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stray oasis.

[night cloak]

How do you go about reporting youtube accounts that teach people how to exploit glitches?

[mortal geode]

Dear Tencent,
Player Ｍ１ＮＮＹ
Ip : 5996112470
Was banned 24/07/2021 2:33:42 to 24/07/2031 2:33:42
My account was hacked and banned at 10 years old. Can you please unban your account. I didn’t break any rules and I’m innocent in the bathhouse.
Thanks for understanding.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mortal geode.

[pallid briar]

Please refer to subpoint 4.9 in #faq for future assistance.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games, @night cloak.

[night fog]

Every time i buy uc its taken

And i cant play with friends

Whenever i buy any amoount of uc then its deducted and goes back to zero uc

I have been suffering for 3 months please i need help

I cant play with any friend and cant send any message to anyone and this message shows up

[cyan citrus]

If you have purchased UC from illegal sources in the past and if you were involved in the refund fraud, you will be restricted from using certain features until the total amount has been recovered. Feel free to contact customer service in-game for further assistance, @night fog.

[night fog]

I tried to contact them how can i know the amount of uc needed to unlock the account

I cant just buy and see every timeybe its 100000 uc or mybe its 25 uc

[cyan citrus]

We are unable to provide you such information. Feel free to contact them for further assistance, @night fog.

[night fog]

They dont say in the game support

This does not make any sense

Just keep buying and guessing

Are they playing with us ?!!

[cyan citrus]

Then you will need to wait until the total amount has been recovered, @night fog. Again, this is not something we can help with. In the future, please avoid such inequitable activities to prevent such penalties.

[night fog]

All my purshases were from midas buy

Which is the official website

I dont know why they said that

[cyan citrus]

You have already been answered, @night fog. We are unable to help you any further in this regard. Please take this discussion to #chat from now on.

[tender salmon]

@lime juniper check inbox when you got time , thx in advance

[fallow portal]

I think I have won one of the giveaways for the PUBG Mobile Halloween event Is there a way I can check or like someone I can contact to check?

@cyan citrus Do you know who I can contact to check

[modest karma]

Hello My account was stolen and my mail was unlinked. I wrote in support from the second account. They answered me:
Hello Soldier,
Thanks for contacting us!
With respect to your concern regarding the account hack, we kindly request you to contact us from the concerned account or hacked account so that we can confirm with a few details and can assist accordingly
Do not hesitate to contact us should you need any assistance in the future.
Best regards,
Shaw K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

How can I contact support and restore my account?

[cyan citrus]

Could you provide a link or reference for the event?

[cyan citrus]

In that case, you may need to contact customer service of the compromised social media account.

[loud wasp]

51221196357 BAND 10 yaers

[polar marsh]

Please refer to the private message from @polar marsh for further information, @loud wasp.

[modest karma]

Then I have to create a new pubg account with that social media (email)? Because the hacker untied my email

[mystic island]

I need hel

[surreal spire]

Bruh wish I was that good to compete but I lag and ye I'm a bot

[mystic island]

P

[pallid briar]

How could we help you, @mystic island?

[fallow portal]

https://www.aftershockmediagroup.com/contest/pubgm-13-days-of-halloween/winners.php

[mystic island]

i got ban for my device for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mystic island.

[fallow portal]

It’s the October 26th for the AirPod pros

[pallid briar]

#pubg-mobile is there for PUBG MOBILE related conversations, @surreal spire. Let's not get off-topic here.

[surreal spire]

Sorry

[weak current]

PUBG MOBILE I have a question when they are going to put the 90 fps in the Samsung galaxy s21?

[cyan citrus]

Thank you. Will get back to you.

[pallid briar]

No information regarding this. It will be available once the game is optimised enough for that device. Feel free to leave your feedback in #old.

[warped parcel]

There is still no 90fps option, i have Snapdragon 888 and 120hz. What can i do?

[pallid briar]

May I know your device model?

[warped parcel]

Xiaomi Mi 11x Pro

@pallid briar

[pallid briar]

It is possible that the game is not well optimized for your device to support that feature yet if it is not available. This may usually happen if the device was newly released. You can provide feedback regarding this in #old.

[warped parcel]

2 game updates came after the phone was released, i thought that time would've been sufficient. Thank you replying.

[winged palm]

how to unlink 3rdlink

[cyan citrus]

The winners will be contacted through e-mail soon.

[cyan citrus]

That is not possible at the moment.

[winged palm]

how long will it take

[storm flume]

Please do not use languages other than English, @modest hound. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

No information in this regard. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[modest hound]

Английский

pomogite moy akk zabanili .prichina ne ponyatna.

Возможно, вы имели в виду:

помогите мой аккаунт забанили .причина непонятна.

help my account banned. the reason is not clear.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @modest hound.

[restive wraith]

hello, I have not logged into pubg mobile for over a year, during this time my Facebook account was untied and the fraudster linked his social networks to my account, I still have access to my email, through it I can enter the game, how can I untie other people's social networks from my account?
ID:5435210268

[storm flume]

Please contact the customer service for further assistance, @restive wraith. Refer to subpoint 5.4 in #faq for further information.

[surreal turtle]

Why not able to buy?
Asking for a friend?

[cyan citrus]

Hello! For how long have you been facing this issue, @surreal turtle?

[surreal turtle]

Tried today for buying and it shows this.

[errant venture]

Make sure ur Icloud account is secure @surreal turtle this happened to my friend before

[surreal turtle]

@errant venture ? @cyan citrus is he right?

[cyan citrus]

Perhaps. May I ask which login method are you using, @surreal turtle?

[surreal turtle]

Twitter

[obtuse wind]

hey discord support

[surreal turtle]

Twitter😕

[cyan citrus]

Please try to change your Twitter password and logout from all the devices for both Twitter and PUBG MOBILE, @surreal turtle.

[cyan citrus]

Hello! How can we help you?

[obtuse wind]

my brother Deleted my account accidentally And now i can’t get it back
im sure 100%100 it wasn’t on purpose
and i take all the responsibilities for the account i have facebook linked to the account

[surreal turtle]

Recently changed Twitter details also no-one except me has logins

[obtuse wind]

Help bUnk Help

[cyan citrus]

Could you please follow my instructions one more time? Also, logout from all the devices for both PUBG MOBILE and Twitter.

[cyan citrus]

Please contact customer support in-game for further assistance with this.

[surreal turtle]

Okk I'll try and let you know.

[obtuse wind]

✨ idk how🙁

help

My account will be deleted in 5 days welp

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions on how to contact the customer service, @obtuse wind.

[obtuse wind]

i can’t read that

[cyan citrus]

You may refer to this, @obtuse wind.

[obtuse wind]

VC ?

im gonna show u in stream

[cyan citrus]

There is no need for that. You have already been answered accordingly for your issue, @obtuse wind. If you don't require assistance regarding something else, I would suggest you to please move to #chat.

[obtuse wind]

THE BOT ANSWERS ME

I CANT CONTACT AND write my issue

WHAT IS THIS IM TALKING ABOUT RECOVERING MY ACCOUNT THE BOT SAYS YOU GOT BANNED?

[modern merlin]

Hello

[cyan citrus]

You will need to select the relevant options available and record your issue. A customer service representative will get back to you as soon as possible. Again, this is not something we can help with through Discord.

[modern merlin]

Any one there

[cyan citrus]

Hello! How can we help you, @modern merlin?

[modern merlin]

I want to ask about winning kill ranking

My winning kill rank shown in friends but in word not shown

[cyan citrus]

Please state your issue more properly and add more details, @modern merlin. A screenshot would be very helpful.

[modern merlin]

See in world winning kill 0
But in friends winning kill 60

[obtuse wind]

bunk

[cyan citrus]

Got it! Thank you for the details, @modern merlin. Could you please check again on Monday and see if it is different? You may also try to do a Routine Repair of the game. If the issue is persistent, please contact customer support in-game for further assistance.

[cyan citrus]

There is a an option available for just Account Related Issues. You have already been answered multiple times. We are unable to help you with this issue in any way. Now, move to #chat and also avoid making inapplicable comments. If you keep this incessant behavior, you will get a mute.

[obtuse wind]

i did

u cant help me

[cyan citrus]

You may try different options available, @obtuse wind. Again, not something we can help with.

[cyan citrus]

For your issue, no.

[onyx plover]

@cyan citrus where can I report cheaters ?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @onyx plover. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[onyx plover]

okay Thanks

[lost thunder]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 530239553

The name of the account user 『ツ๛SubZero

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lost thunder.

[nocturne knot]

there is any guarantee i get respond If i send my issue there?

@whole finch @cyan citrus

[cyan citrus]

No. You should only contact customer service through in-game. Also, that is not the customer service for Tencent.

[arctic ibex]

Guys is there any bug with the exclusive pose….its not visible to teammates in lobby ….but to me it is

[nocturne knot]

I CANT BUNK

YOU CANT UNDERSTAND?

[cyan plank]

Can pubg fix the teammates finding feature bc i search for chinese and english people ,i receive newbies which makes the pro so hard to play.
The hot drop or language doesn't even work ,........bruh ;-;

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @open viper. We may otherwise have to mute you.

[hot elbow]

How do I fix uc banned acc I can’t play with friends or do anything

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hot elbow.

[granite warren]

Hi, my account is stolen and the one who stole the account with him is Twitter only and he linked the internal email of the game to Beji and he built my account for one and three days and the last time he made my account item for a week and tomorrow he opens my account is there a way to return my account
Thank you

[storm flume]

Please contact the customer service for further assistance, @granite warren. Refer to subpoint 5.4 in #faq for further information.

[minor gulch]

Help
I cannot login to PUBGM even tho my internet is fine

[pallid briar]

Where do you currently reside, @minor gulch?

[sonic kestrel]

My account have been banned to 10 years with effect from 26/10/2021 Further, I have spent around 3 Million in Sri Lankan Rupees for my account. I would like to state that, I have never used any Hack or File. I played with an ESP Player, but never used any Hack. My account has been banned along with the ESP Player's account I had played with to 10 years. In a previous occasion my account had been banned for 7 days saying "TEAM UP WITH HACKER" but I didn't know that, my teammate was A hack!
I have never used A hack but, account have been banned to 10 years. Would you please probe into this with a fresh inspection & give my account back because, I have spent so much on my account. I want to know whether this is a bug or something else? I never engaged in fraudulent activaties and I dont know how to reinstate my account. Would you please give me a speedy solution on this matter and let me know how to get my account back.

Your cooperation in this regard is immensely appreciated.
Thanking You,

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sonic kestrel.

[surreal turtle]

Not helping😕 😕

[surreal turtle]

@lime juniper @whole finch help

[tight bobcat]

Will the game id we create in Pubg new state alpha test continue with the same old game id in global downloaded from pubg new state playstore? Or create a new id?

[pallid briar]

We only provide community support for the global English version of PUBG MOBILE, @tight bobcat.

[surreal turtle]

Is there anyone who can help with this?
Not able to buy UC?😫 😫

[honest slate]

Whenever I want to request, it shows me this message. When can I request then?

[pallid briar]

You can try purchasing using the official website (https://www.pubgmobile.com/pay), Otherwise please contact the customer service in-game for transaction related issues, @surreal turtle.

[pallid briar]

Please try again later after improving your ranks. You can improve your gaming records by reporting cheaters accurately.

[honest slate]

I've been crown twice and right now I'm on Plat I

[pallid briar]

You may refer to this pinned message for more information, @honest slate:
#questions message

[surreal turtle]

Still the same I can buy in a guest account but not in this main account 😅

[pallid briar]

You may contact the customer service in-game in that case for further assistance, @surreal turtle. Please refer to subpoint 5.4 in #faq.

[surreal turtle]

Bro forget let someone superior help me😕

@lime juniper @celest shadow

[celest shadow]

Please contact the in-game customer service for further assistance with this. We are unable to assist players with account related issues through the community.

[wicked shadow]

Hi