questions

[agile thorn]

?

[cyan citrus]

No, @agile thorn.

[agile thorn]

Ok ty

[cyan citrus]

My pleasure, @agile thorn!

[winged yoke]

Yes they are wtf

Lol

[twin vortex]

I have trouble on my account u band it for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twin vortex.

[hot lodge]

Dear sombody hacked my fb and is now connected to my pubg acount

Ik think they hacked my fb to het my pubgmobile because in stream on Twitch and hot some xsuits

[pallid briar]

Please contact Facebook's customer service to recover your compromised login method.

▫️ https://www.facebook.com/help

[fierce night]

any news about account that got banned because of the smoke glitch ? @lime juniper ??

[severe aurora]

Admins can y’all help me unban my acct because it got banned for no reason and i spent a lot of money in that acct pls.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @severe aurora.

[night cloak]

Hi! Does anyone know if the Talent Coins, from All Talent Championship can be used at the next event? Or do they expire when this one ends?

[pallid briar]

They should not expire and you should be able to use them later on.

[hollow drift]

Hi, I have a friend lives in EU his server is in EU im from ME and my server is ME why is it even if im the host in ME server EU accounts is always having the best connection, If i host i get 180ms on my own server and he has 20ms. If he host is still the same scenario. Why can't it be the same for ME host when we play with friends from EU Country ?

[cyan citrus]

You will be connected with the server with most players' activity, @hollow drift. If you're playing with a friend who has Europe server selected and also if he lives in another region different than your server, you will most likely connect with European players.

[bleak canyon]

I want help

[pallid briar]

Hey! How can we help you?

[bleak canyon]

Am facing prob in game

Can't buy anything in game

[pallid briar]

Please contact contact the customer service in-game for further assistance regarding transaction related issues. You can try purchasing via the official website:
https://pubgmobile.com/pay

[hard urchin]

@pallid briar hi i just have one question that we are just two people in rp group purchase
Will we still get the rp

[bleak canyon]

I contact in game customer service they can't help me

[pallid briar]

Yes, you should.

[hard urchin]

Ok cool thanks

[pallid briar]

We are unable to assist you with account related issues. Please contact the customer service in-game again. You can also try purchasing via the link given.

[bold pumice]

Ok so I have contacted you guys thru email,on here and thru in-game support and still haven't gotten any information or help on my issue. So what's your next suggested strategy for getting any help? Because its severely having a negative effect on my favored mode. And with that happening my interest and playing the app or any of your other products is also severely affected because of it.

[storm flume]

Please do not use languages other than English, @frail grotto. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[mild bane]

been going for 3-4 days now

[cyan citrus]

Please mention your device and country, @mild bane.

[mild bane]

ios and USA

[cyan citrus]

Can you please mention the device model?

[mild bane]

i forgot it

[cyan citrus]

Even if the group isn't full at the end of the event, the Royale Pass Upgrade Card will be sent to your inventory within 24 hours. However, you may not be able to receive the additional perks.

[cyan citrus]

Please try to follow my steps. Go to your device settings > General > Background App Refresh and turn it off. If it is already turned off, turned it on then turn off again. Restart your device and see if it will make any difference.

20 UC or 30 UC park, @night cloak.

The group should have a member that did not purchase the Royale Pass for last 3 seasons to activate that 30 UC perk, @night cloak.

My pleasure, @night cloak!

[drifting crest]

how long is the third mute in pubgm?

[cyan citrus]

We don't have such information, @drifting crest. The suspension will be according to the severity of the violation.

[drifting crest]

oh

i have another question

will i get banned if i keep getting muted over and over again?

[cyan citrus]

Getting muted for what, @drifting crest?

[drifting crest]

for breaking the violation

in pubgm

[cyan citrus]

Please share a screenshot if possible, @drifting crest.

[drifting crest]

i got muted

[cyan citrus]

Please avoid using inappropriate language in both voice and text channels to avoid such penalties in the future, @drifting crest. You can contact customer service in-game for further assistance regarding this.

[drifting crest]

ok

thanks

[cyan citrus]

My pleasure, @drifting crest!

[pure raft]

Can inappropriate language mute lead to permanent ban?

[feral forge]

We do not have information in this regard.

[bold pumice]

@bunk3713 I really need a answer to this plz.
Ok so I have contacted you guys thru email,on here and thru in-game support and still haven't gotten any information or help on my issue. So what's your next suggested strategy for getting any help? Because its severely having a negative effect on my favored mode. And with that happening my interest and playing the app or any of your other products is also severely affected because of it.

[slow bison]

My friend's account got a 10year ban for no reason... I wanna know if there is a way he can get it back?

Plz don't tell me he should use file claim cause he already did that... I wanna know is there any other "helpful" way to get it back?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slow bison.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @bold pumice. You can also submit a report in #old in compliance with the channel's pinned instructions.

[bold pumice]

That's the thing I have followed every one of your guys instructions on how to report the issue. And have just got the general blow off message and have not herd anything else from customer service at all. I was hoping to get some other advice. But I see that wont be the case.

[night cloak]

@bold pumice What’s the issue cute soldier?

[bold pumice]

I had two different times im metro mode after getting t6 gear one froze up and kicked me lost all gear. Second one was spawned me in the floor of a hut

Thats happenend a few times actually

[night cloak]

What happens when you restart?

[ruby patrol]

When does the . season end?rp

At any hour

[snow pewter]

At witch time will rp refreshing?

[peak merlin]

hit a tree and somehow got under the map. ended up dying to a bot because you cant even get out or anything

[empty oracle]

When infection mode coming back

[feral forge]

Season C1S2 will end on November 18, and RP M4 will end on October 17, 23:59 UTC.

[feral forge]

October 18, 02:00 UTC.

[empty oracle]

@feral forge ur mod do u know

[empty oracle]

^

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @peak merlin. You can also submit a report in #old in compliance with the channel's pinned instructions.

[feral forge]

Infection Mode is coming soon, you may refer to this announcement in #news:

#news message

[empty oracle]

Oki ty

[green crescent]

hello
I can't join the game I have msi player emulator

[flat meteor]

This game is so cracked. Im trying to unlink Facebook and its the third time it showed client version error. Its been 15 days now

[oblique meadow]

When I try to log in with Twitter he says

[harsh tartan]

I was recording a teammate team killing me how can i get him banned

[night cloak]

@green crescent Use the official emulator.

[night cloak]

Screenshot?

@harsh tartan You can report them from the result screen and they will lose merits.

[green crescent]

low fps

[night cloak]

People using 3rd party emulators are matched with 3rd party emulator players—low number of players—hard to find any match.

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @winged bay.

[zealous vine]

Good morning i want to ask why when i try to link ingame email i git link failed.please try again

[faint jolt]

@hope#12234 so I went to the event called wow contimination and now the sound 9f the event won't stop even when iam in game or lobby like help if there's any way to fix it plzz

@night cloak

[chrome dust]

New rp will come tomorrow?

[feral forge]

You may try to disable the UI sound in your in-game basic settings as temporarily fix.

[feral forge]

October 18, 02:00 UTC.

[feral forge]

Where do you reside?

[faint jolt]

May I'm what is.Ui stand for

[zealous vine]

@feral forge israel

[feral forge]

User interface.

[faint jolt]

So it won't disturb anything in my game right

[feral forge]

Please try again some time later or contact the in-game customer service for further assistance in this regard, @zealous vine.

[sage thunder]

Yep. Same thing happened to me. There is temporarily fix to that. Disable ui sounds

[faint jolt]

No the thing is ism worried if like it disables my teamtes or in game fottetep sounds

[feral forge]

You may test it out, @faint jolt.

[faint jolt]

Ok thx 😊

[sage thunder]

No. It only disables ui sounds such as match start sounds , lobby transition sounds etc.

@feral forge My linked email no longer used by me. I have sent a email to [e-mail] from the linked email to unlink it. Is that enough ? Or have i to do anything other than that😐

[feral forge]

The e-mail address is only meant for general inquires, for account related issues you will have to contact the in-game customer service for further assistance in this regard.

[sage thunder]

Ok. Thank you 👍

[proper bridge]

How to transfer data to global game

[earnest lance]

I am BGMI player I have seen two telegram channel's which are promoting hack's of global version and BGMI

[feral forge]

Could you please elaborate?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @earnest lance.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[earnest lance]

But they are pramoting from playstore there no option of playstore

[narrow sparrow]

1.6.5 update manually update from play store?

[feral forge]

If there are any updates or patches, it will all be done in-game during the loading screen. Only major version updates will require you to install the new version and replace the old application.

You may choose the last option from the above link to report it, @earnest lance.

[narrow sparrow]

Any idea when 1.6.5 will roll out?

[reef ridge]

Hello good day. Facebook linked pubg mobile account was stolen and transferred to pubg mobile india version. They were not helpful from the in-app support section. The game account has a registered email address. And I made an in-app purchase of about 50,000 TL. I can't get my account back please help.
ID: 5476714258
Global name:HAR STREAM
link e-mail address: [e-mail]
The date the account was stolen is on 07.08.2017 at around 01:30
Please help me.

[narrow sparrow]

@reef ridge bro once your account transfer to indian version u cannot back to global

u need to ask this question in indian version official discord server@reef ridge

[earnest lance]

There no option of my country

[reef ridge]

I didn't transfer, they stole it bro

[reef ridge]

Ok bro

[split wharf]

Hey what to do my game is lagging while standing in lobby some times movement of grass is being stucked

[feral forge]

Does the Telegram group and the application from Google Play Store that you mentioned are both meant for the global version and BGMI?

[storm flume]

Please refer to subpoint(s) 4.6 & 4.7 in #faq for further information, @split wharf.

[leaden tapir]

My mobile supports 60 fps but I play 30 fps

@storm flume

[reef ridge]

Bro ar you sure?

[winged yoke]

We are unable to assist you if your account has been stolen, please be more careful with your personal information.

[velvet bone]

My account is LVL 36 and iam ACE IN TPP solo can i be ranked to top 500 conquer ? Now it showing not ranked?

[feral forge]

You need to be Level 40 and above to enter the rankings.

[velvet bone]

Oky

[night cloak]

Is the new rp coming tomorrow?

[feral forge]

October 18, 02:00 UTC.

[night cloak]

noted.

[leaden tapir]

My mobile supports 60 fps and I play 30 fps only

[left siren]

Bro where is 1.6.5 update? And its coming on playstore or in game ?

[feral forge]

Feel free to provide your feedback to the game in #old.

[feral forge]

If there are any updates or patches, it will all be done in-game during the loading screen. Only major version updates will require you to install the new version and replace the old application.

[urban plaza]

Hello. I would like to remove my Linked Email (not social media accounts) from PUBG account, but i don’t have access to that email, any help?

[celest shadow]

It is not possible to unlink your e-mail or phone number at the moment.

[urban plaza]

Can Pubg IT support do it?

[celest shadow]

Yes, but only if the linked e-mail does not belong to you.

[urban plaza]

But how i prove that

[celest shadow]

You can wait until the feature to unlink your e-mail or phone number is implemented. Feel free to provide your suggestions in #old.

[oblique tapir]

Hello, there is a channel in Telegram whose content is to retrieve the accounts of the dependents, and they say that they are addicted to the server of the pubg mobile in the Discord and they retrieve the accounts of the affiliated ones, is this true? I have a link to the channel if you want to take a look

[urban plaza]

Is that gonna happen really or you are not sure

[earnest lance]

Yes

[oblique tapir]

Well, but I don't know if he recovers PUBG accounts or not

[celest shadow]

Do you mean suspended accounts?

[celest shadow]

It is a feature that can be implemented in the future, feel free to use #old to suggest this.

[celest shadow]

How may I help you?

[oblique tapir]

I mean accounts that have been banned for 10 years

[earnest lance]

Hello I am from india how i can report PUBG mobile global hack promoting telegram channel's

[celest shadow]

Please be advised that no one can assist players with suspended accounts except the in-game customer service, this includes the individuals or group you mentioned on Telegram.

Feel free to report their Telegram group to http://cheat-collect.pubgm.cc.

[celest shadow]

Do you happen to have specific information about the cheating service or software?

[earnest lance]

No I had seen some telegram groups which promoting hack's and also in playstore

[celest shadow]

You can report these Telegram groups to http://cheat-collect.pubgm.cc.

[earnest lance]

Please Tell all to report that application

[earnest lance]

I don't found my country name there

[celest shadow]

As for the application on Google Play Store, you can report it directly on the app market.

[celest shadow]

What is your country?

[earnest lance]

India

[celest shadow]

It should be there:

[earnest lance]

Ok

[desert pumice]

hello i need help what it can do when i move the joystick with my left thumb and right big the camera it starts to stick for a couple of seconds and it gets in the way especially in close fight phone new just bought this is a problem in the game I don’t know what to do

would love to solve this problem

[sullen kite]

My Account Got Ban Because Of that new Smoke skin Glitch Please Help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sullen kite.

[quick summit]

If I join the RP group purchase event after paying 290uc I get the next royal pass ?

[heavy dew]

My game account is hacked, I need help

[feral forge]

You will get a RP Upgrade Card which can be used when RP M4 starts.

[heavy dew]

Because my account was hacked

[feral forge]

Do you still have access to your PUBG MOBILE account?

[quick summit]

Cool thanks

[heavy dew]

@feral forge No

I can not access my account

[hot quartz]

Hey can anyone here get me access to talk to Tencent cause my account got banned for 30 days and I’m not a hacker or anything

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hot quartz.

[feral forge]

If you do not have access to your game account with any of your linked login method, then the in-game customer service will not be able to assist you.

[heavy dew]

I want to unlink my account in the game

I want to unblock my account

[pallid briar]

Please refer to subpoint 2.5 in #faq for further information.

[heavy dew]

Or I will file a lawsuit against PUBG Mobile

[indigo wagon]

What is this error?

[night cloak]

@heavy dew Remember that we are normal players here just like you, voluntarily assisting. The real customer service is just there in-game.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @heavy dew.

[night cloak]

Unfortunately, the Metro Royale mode is available to limited number of people at the moment. Please wait until it is available for everyone.

[indigo wagon]

Why this discrimination? 🥲😭

[night cloak]

The server randomly selected the players. Blame the robots.

[slender jungle]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id.5260839422

نو١ف١The name of the account user

[storm flume]

Please do not use languages other than English, @slender jungle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slender jungle.

[indigo wagon]

Long live developers. Thanks

[desert pumice]

hello i need help what it can do when i move the joystick with my left thumb and right big the camera it starts to stick for a couple of seconds and it gets in the way especially in close fight phone new just bought this is a problem in the game I don’t know what to do

would love to solve this problem

[fathom sapphire]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fathom sapphire. Remember to read through #faq before asking questions in the support channels.

[fathom sapphire]

i cant unlink a account it gets auto cancel after 4 days

i bought the account 1 month ago since that i cant unlink the other account

no one is loging in on that account that i am unlinking

exactly 4 days after it get auto cancel

[barren pewter]

Hi.

I have had problems with the game, suddenly there are drops of FPS.

Evidence.
https://youtu.be/W3Z3_U2Vi0Y

[desert pumice]

hello i need help what it can do when i move the joystick with my left thumb and right big the camera it starts to stick for a couple of seconds and it gets in the way especially in close fight phone new just bought this is a problem in the game I don’t know what to do

would love to solve this problem

[rough ginkgo]

When will the RPM4 will come

[rough lotus]

I have reported an issue in feedback when will I be contacted or how much it will take to solve the issue

[pallid briar]

Trading/selling/buying accounts is against the terms of service and will result in an account suspension. Please contact the customer service in-game for further assistance, @fathom sapphire.

[pallid briar]

It should be around October 18. Keep an eye out in-game.

[pallid briar]

Hopefully it will be fixed soon. Sadly, we cannot give any estimated time. Keep an eye out on #news for further updates.

[lusty badger]

What’s that speed bug in vikendi??
#questions

[pallid briar]

No information regarding this. Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu. You can also submit a report in feedback in compliance with the channel's pinned instructions.

[pallid briar]

Try repairing your game client and see if that helps.

[barren pewter]

To report a problem, which form do I need to fill out?

[pallid briar]

What device are you using?

[barren pewter]

POCO F3

[pallid briar]

Please refer to subpoint 4.6 and 4.7 in #faq for further assistance, @barren pewter.

[barren pewter]

Okey

[desert pumice]

hello i need help what it can do when i move the joystick with my left thumb and right big the camera it starts to stick for a couple of seconds and it gets in the way especially in close fight phone new just bought this is a problem in the game I don’t know what to do

[desert adder]

My friend's account has been hacked, her profile pic, country flag have all been changed. Is it possible to check the location of login and possibly how to get the account back? Because the email of login have been changed

[desert pumice]

почему игнорируете?

why ignore?

[pallid briar]

Please do not use any other language other than English here. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pallid briar]

Try repairing your game client and see if that helps.

[pallid briar]

Does your friend still have access to their PUBG MOBILE account?

[desert pumice]

Does not help

[pallid briar]

What device are you using?

[desert pumice]

Poco x3 pro

[desert adder]

Absolutely not. Completely hacked. Unable to access the account. Is it possible to check the login origin by giving ID of the account?

[pallid briar]

How long have you been facing this issue?

[pallid briar]

May I know which login methods were connected? Also, there is no way of checking that unfortunately.

[desert pumice]

as soon as I bought a new phone 2 days ago I downloaded the game and immediately this is the problem

[desert adder]

Facebook

[pallid briar]

You need to recover your Facebook account in that case. Please contact Facebook's customer service for further assistance in this regard:

▫️ https://www.facebook.com/help

[barren pewter]

I don't have overheating problems, I always play with a charged battery. I use graphics in low and frame rate in extreme.

[next dew]

How to report someone who is streaming and using Hacks.. also there is a telegram channel for hacks and selling IDs.. what is the mail id to report such things

[desert pumice]

as soon as I bought a new phone 2 days ago I downloaded the game and immediately this is the problem

[next dew]

Support

[pallid briar]

For online PUBG MOBILE cheating content, you can report them at https://bit.ly/3soBavK.

If you have information about a cheat software, or a Telegram group that features PUBG MOBILE cheating softwares, they can be reported directly to http://cheat-collect.pubgm.cc.

[pallid briar]

You can try performing a routine repair and see if that helps.

[pallid briar]

Please try performing a routine repair again and restart your device afterwards.

[desert pumice]

what is the planned repair?

[desert pumice]

I do not understand

[pallid briar]

Click on the repair button at top-right of the login screen and select routine repair option.

[barren pewter]

Ok and if it does not stay.

I think it is a matter of optimization.

[desert pumice]

understood and if it does not help?

[peak flare]

Can I put my account on another Gmail?

[desert pumice]

Report

[night cloak]

Welcome

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[desert pumice]

REPOT

Report

[night cloak]

My account was hacked, I got it back and it was banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[pallid briar]

Feel free to report the issue in #old in that case.

[pallid briar]

Are you referring to the third link email?

[grim vine]

Why we Nepali getting Indian team mates.
Indian = abusive

Why they are not playing their own version.

[desert pumice]

OK thanks

[pallid briar]

Feel free to report them using the built-in report feature.

[pallid briar]

You're welcome. Please follow the instructions that are pinned to that channel if you do report.

[pallid briar]

Feel free to report the issue in #old following the instructions that are pinned to that channel in that case.

[compact arch]

How to solve my region parameter issue kindly help?

[frosty depot]

@cyan citrus

[night cloak]

You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.

[peak flare]

No
Is this necessary?

[storm flume]

Please do not use languages other than English, @compact arch. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[compact arch]

Ok

[pallid briar]

Are you referring to your Play Games account when you say "Gmail" or your third link email?

[uneven pumice]

From which region he is getting this room cards

[dim saddle]

where can i report cheater?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @dim saddle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[lament jetty]

I want to change region to pakistan

[pallid briar]

You can change your region from the basic settings in-game. Click on the "account" button.

[night cloak]

Why does my hud get changed by itself??

Like buttons get pushed more into the middle of the screen and if I change it back, at some point they’re getting pushed outside of my screen and I have to reset my whole hud

[cyan citrus]

Can you please share a video recording of your issue, @night cloak?

[quaint moss]

Any information regarding premium create issu ??

[cyan citrus]

Are you referring to unavailability of premium crates for some regions, @quaint moss?

[quaint moss]

Yes that is true

[cyan citrus]

That is intentional for some regions, @quaint moss. Feel free to provide your feedback through #old.

[quaint moss]

Is this possible that some how the come into premium create

Spin consume lots of uc and I'm collecting premium coupon since last season for that uaz skin 😅

[winged pewter]

When release beta 1.7?

[quaint moss]

It's took lots of time to collection all throw

[quaint moss]

I guess in between 20 Nov to 25 Nov

[winged pewter]

What its so late i guess 1st week in nov

[quaint moss]

Ooo sorry I thought you are asking for release date😅
My bad

[quaint moss]

In game their are beta invitation chaque it out

[winged pewter]

@quaint moss its mean?

[cyan citrus]

Please feel free to provide your feedback through #old.

[cyan citrus]

We don't have a release date for upcoming beta version. Please keep an eye on #news and in-game events.

[cursive oxide]

it gets stuck like this for soo long, I've restart my phone, wifi and even used VPN, but still stuck

[cyan citrus]

Hello! That is unfortunate that you trouble getting into game, @cursive oxide. Can you please mention your country and device?

[night cloak]

How should I record it?

[cyan citrus]

You can do it with screen recording, @night cloak.

[night cloak]

…..

That’s so helpful

[cursive oxide]

Country: Indonesia
Device: iphone 12

[night cloak]

How tf should I record a bug that’s instantly and only sometimes after I restarted the game

[cyan citrus]

Got it! Thank you for the information, @night cloak. Please try to follow my steps. Go to your device settings > General > Background App Refresh and turn it off. If it is already turned off, turn it on then turn off again. Restart your device and see if it will make any difference.

[cyan citrus]

That's fine if you cannot provide a video recording. Please try to do a Routine Repair of the game and restart your device one time.

[zinc tulip]

Hello 👋, how can i check ban records on my acc?

[cyan citrus]

You can do it through ''Details'' option available on the suspension notice, @zinc tulip.

[zinc tulip]

And if acc is not banned

[cyan citrus]

I don't think there is any way to check the records in that case, @zinc tulip.

[cursive oxide]

um, this doesn't work either

[cyan citrus]

Can you please try to Offload PUBG MOBILE one time, @cursive oxide?

[cursive oxide]

one sec

[scenic epoch]

Hello there Pubg mobile One guy scammed my account and he banned my account with pfile I don’t use hack other I can prove what I swear I tried to get in touch with you but it did not help but yesterday my friend said that I still have the opportunity to get it back, he knew me their discord so please help me!
My Pubg Id Id 5145136060
wifi
Iam living Germany
Device iPhone XS Max
My Gmail [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @scenic epoch.

[willow flicker]

what’s the regional requirements to play PMCO Europe wildcard? suppose our 2 players are from bangladesh & 3 players are from Europe, is it possible to play europe wildcard PMCO ?

[onyx cairn]

No, this is not possible. @willow flicker

[willow flicker]

what is the regional requirement then?

@onyx cairn

[onyx cairn]

Europe wildcard requires players from Europe as Bangladesh had its own dedicated PMCO.

Bangladesh is obviously not in Europe.

[willow flicker]

3 of them are from Europe & 2 of them are from Bangladesh, still not possible?

[onyx cairn]

No, as Bangladesh had its own dedicated PMCO region.

Do you need help? @night cloak

[elfin smelt]

you didnt get access by internet provider, ever happened to me

[onyx cairn]

You need to generate your own link to share with your friends by using the website mentioned in the giveaway. @night cloak

[cyan citrus]

You can do it through #897944559953276978, @night cloak.

[reef ridge]

In-game support didn't help me. He ended the conversation by saying that the information was incorrect. Account information belongs to me. I've been playing pubg mobile for about 3 years and I shopped around 60,000 TL again. My fecabook account was hacked and they stole my game account and put it in inda version. I spoke to the person playing there. He said he will sell this account for 10.000 TL in the Indian version. And if you want, I will give you back 8,000 TL for fraud. I also have a screenshot. I have everything related to my account, payments, receipts, logins. I have a lot of videos in Tiktok app. Please help, I can't take it anymore. I want my account back. I did everything I could to get him back. Everyone is trying to scam. There is no fair and safe gaming environment. Account versions and data can be easily changed by third parties. Although the e-mail address of my pubg mobile account is registered, I can't get it back. Because in inda version why no need email. For this reason, people are defrauded and their game accounts are transferred to the inda version and sold very cheaply there. Game companies are not helping in any way. They send it to in-game support, they take action in 1-2 months, they take too long to respond and they are not helpful. Tancetgames and krafton are two giant companies, no one cares about the problems of the players. I will try one last time, if there is no solution and my account is not returned, I will file a "sue" on pubg mobile because I have all my information. Please help.

[reef ridge]

@feral forge

[cyan citrus]

What do you mean by how, @night cloak? Are you facing any issues while generating the link?

[simple iron]

Please please please I have a serious problème I will lose my acount

[rigid sorrel]

how get reedem code

[cyan citrus]

You can generate the link in the last step throw the following link.

https://bit.ly/3mPGW8f.

My pleasure, @night cloak!

[cyan citrus]

Can you please add more details about the issue you're facing with your account?

[cyan citrus]

Please add more details about your inquiry.

[rigid sorrel]

how get lucky for account

[simple iron]

My Twitter has been stoled so I tried to deasociate it but the new owner of my Twitter log any time so I desided to ban my account for 1week by using 3rd party player

[polar marsh]

Please refer to the private message from @polar marsh for further information, @simple iron.

[cyan citrus]

@reef ridge, please avoid cluttering the support channel by posting the same inquiry again and again. I will answer you, wait patiently.

[reef ridge]

OK, i am waiting

[cyan citrus]

Hello! That is unfortunate that your account has been compromised. Unfortunately, once your account has been migrated to another version, you will not be able to login the same account in global version. Please understand that we only provide community support through this platform and are therefore unable to help you with account related issues in any way.

[cloud hill]

Can We Get Back Our Old guest account

[cyan citrus]

Once you have lost access to a guest account, you will not be able to recover it, @cloud hill.

[cloud hill]

Ok Now I’ve to cry only

[shrewd skiff]

@cyan citrus There are several instagram accounts which promote unauthorised UC and ID selling telegram channels, can I report them here?

[silk escarp]

My bgmi account has been hacked

[deep quest]

how much character voucher we got when andy was launched?

[cyan citrus]

Yes, @shrewd skiff. Please report such unauthorized channels that violate PUBG MOBILE's terms of service through the following link.

https://bit.ly/3soBavK.

[deep quest]

@cyan citrus ?

help

@silk escarp go to bgmi server

anyone here??

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @silk escarp.

[deep quest]

bunk?

you there

[night cloak]

@cyan citrus
I got 7 fake copyright strikes from tencent
Please help me

[cyan citrus]

I don't have a reliable answer for your inquiry, unfortunately.

[deep quest]

can u ask

pls

[cyan citrus]

Please send your inquiry in #copyright channel and wait patiently for a response.

[deep quest]

@cyan citrus how much voucher will we get?

[cyan citrus]

You may need to wait until a community member can answer you. You can also try to ask #pubg-mobile.

[deep quest]

when new character will be launched

[cyan citrus]

@rigid sorrel, begging of any kind is not allowed. Please go through #735483472432594994 before participating in this server.

[cyan citrus]

No information in this regard.

[deep quest]

hmm

gws?

[jagged rapids]

when is survive till dawn coming out

[cyan citrus]

That game mode will be available soon in-game, @jagged rapids.

[rigid sorrel]

how register for bunus challenge

[cyan citrus]

Can you please elaborate, @rigid sorrel?

[magic rain]

this avatar frame in this event is not permanent?

[cloud hill]

Did flying glitch of livik is Removed I got killed from glitch user

[cyan citrus]

This should be permanent as there is no clock icon with that reward preview, @magic rain. However, we cannot confirm this information.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @cloud hill. You can also submit a report in #old in compliance with the channel's pinned instructions.

[magic rain]

i got it permanent from the event then it expired after the event ended

[cyan citrus]

Got it! If you think this is not satisfactory, please report the issue through #old in compliance with channel's pinned instructions, @magic rain.

[magic rain]

okay thanks

[cyan citrus]

My pleasure, @magic rain!

[gleaming zenith]

My twitter was hacked by someone, how to i unbind twitter from pubg?

[cyan citrus]

Please submit a ticket to the Twitter customer service through the following link, @gleaming zenith. Wait patiently, they usually respond within 24 hours. if you would like the unauthorized access from PUBG MOBILE to be removed, you can also contact customer service in-game.

https://help.twitter.com/forms/account-access/regain-access/hacked-or-compromised.

[gleaming zenith]

okay thanks ☺️

[cyan citrus]

My pleasure, @gleaming zenith!

[reef ridge]

ok bro what should i do in-game support didn't help he said there is no id number on the receipt. However, I made a purchase of about 60,000 liras. I reported the situation to the Google support team, but the developer said they could help. I could not verify that this account belongs to me. Please what should I do.

[cyan citrus]

You should provide the accurate information to the customer service, @reef ridge. If you fail to do so, they may not be able to proceed. Unfortunately, this is not something we can help with through here. You may try to contact them again.

[split wharf]

Hey I had received permanent gladiator frame during gladiator oddessy eevent now it is not available in my inventory why??

[cyan citrus]

Please report the issue through #old in compliance with channel's pinned instructions or contact customer service in-game, @split wharf.

[split wharf]

Provide me a customer service email

[cyan citrus]

[e-mail]. Please be advised that the Email can only be usable for general queries and cheater reports, @split wharf.

[tender crag]

Hi . My account has been blocked for 10 years. I obey the rules. My account has been blocked for no reason. Please release, thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tender crag.

[split wharf]

Sir there was also another login event in which same frame was in temporary but I received both temporary and permanent now both are not available

[cyan citrus]

Please contact customer support in-game or report the issue through #old as I mentioned earlier, @split wharf.

[storm flume]

Please avoid going off-topic, @amber plank. You may have unrelated conversations in #chat.

[cyan citrus]

Are you referring to #events, @night cloak?

You can find the last date and time under the deadline section, @night cloak.

#events message.

The results will be announced soon, @night cloak.

[storm flume]

Please avoid going off-topic, @sage rain. You may have unrelated conversations in #chat.

[sage rain]

Oh sorry

[cyan citrus]

You can, @night cloak. Also, the results have now been announced in #events.

@sage rain, please move to #chat if you don't require any assistance.

[lime grail]

Hello
My account got 1 week ban after playing with player who got banned from new smoke skin bug. I want my ranking back because I didn’t do any violation.
@cyan citrus
Id: 5225438647
Device: samsung note 9
Net: wifi
Contry: egypt

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lime grail.

[cyan citrus]

You can check the names of winners in the screenshot attached in #events or check your Email if you have been contacted, @night cloak.

These are the winners, @night cloak.

My pleasure and good luck for next time, @night cloak!

[pastel grail]

[cyan citrus]

Hello! How can we help you, @pastel grail?

[hot lodge]

Hellow il still cant connect with m'y Google account u have m'y account but IT wouldnt connect IT always delay for 250sec

Il have the paswords for m'y Google account

Alle other games work only Trouble with pubgmobile

[cyan citrus]

Can you please share a screenshot of the issue, @hot lodge? Also, please mention your country and device.

[hot lodge]

I play in Europe and i play on phone xiaomi

[cyan citrus]

Can you please try to do a Routine Repair of the game, clear game cache and restart your device, @hot lodge?

[hot lodge]

Oki

[pastel grail]

I NEDD SOMEONE TALK ARABIC

[cyan citrus]

You can join PUBG MOBILE MENA server through #735483472432594994 sub point 3.1 if you require assistance in Arabic, @pastel grail.

[hot lodge]

IT isnt working m'y id is 51260808754 van sombody realy please help me

[cyan citrus]

You may try to reinstall the game or contact customer service in-game for further assistance, @hot lodge.

[hot lodge]

They never answer ik try multiple Times never het answer in game

[cyan citrus]

A delayed response can be expected due to enormous number of requests, @hot lodge. You can also submit a report of the issue through #old in compliance with channel's pinned instructions.

[hot lodge]

Oki

[shy delta]

Hello

Gameloop pubg mobile Cpu is 100 percent and freezes occur

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @shy delta.

https://gameloop.com/.

[shy delta]

is there a solution?

Thanks ❤️

[cyan citrus]

My pleasure, @shy delta!

[shy delta]

Gameloop discord yes ?

[cyan citrus]

Correct.

[peak flare]

Yup

[pallid briar]

You can only have your account to one Play Games account at a time.

[storm flume]

Please do not use languages other than English, @tough grove. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

May I ask if you can still access the game, @tough grove? Please mention when your Facebook account was disabled. Also, please do not include your personal information in the messages. For that reason, I will delete your message.

[tough grove]

It was linked with facebook, so I ran out of computer mid 2019 and deleted my old facebook. As I had linked, I tried to do a new login and a new account was created with my facebook email disabled.

It was kind of inactive, with a means of login off, because the linked facebook no longer existed

But the old facebook e-mail I have access, that's why I'm trying to recover.

[cyan citrus]

Unfortunately, if you do not have access to your account, the customer service may not be able to proceed. You can still try to contact them through in-game, @tough grove.

Also, I don't think you can recover a Facebook account that was deleted for more than 30 days ago.

[tough grove]

A pity, I appreciate your attention.

[cyan citrus]

Thank you for your appreciation, @tough grove. Please do come back again, should you require any further assistance.

[pale badge]

when will be the update for 90 fps in iphone 13 pro max

[cyan citrus]

The developers are aware and are working to optimize the game according to the newly released iPhone 13, @pale badge. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[night cloak]

[pale badge]

ok thanx❤️❤️❤️

[cyan citrus]

My pleasure, @pale badge!

[night cloak]

when is the next update please @cyan citrus

[cyan citrus]

No information in this regard, @night cloak. Please keep an eye on #news for future announcements.

[austere oxide]

Hd at extreme has not available yet???
Device . Vivo v21 e

[cyan citrus]

Feel free to provide your feedback for this Discord server through #discord.

[cyan citrus]

The option may not be available for your device yet. You can provide your feedback through #old in compliance with channel's pinned instructions.

[zealous coral]

does poco f3 support 90fps?

[spice cave]

Hello.. My account got banned for 10 yesrs because of the new skin smoke !): .. would you help me plz

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spice cave.

[cyan citrus]

As far as I'm aware of, that particular device supports Smooth graphics with Extreme FPS. It is possible that the game has not yet been optimized to provide 90 FPS support for that device. You can provide your feedback through #old in compliance with channel's pinned instructions.

[twilit zephyr]

How to submit screenshot in playe support in-game

[feral forge]

You can upload screenshots to an image hosting website such as Imgur, where it convert images into links and you can send it to the customer service in-game.

[latent kiln]

hello, I played the metro mode, my game crashed, and after restarting it, the match ended, and all my things, including the layout, disappeared, I played on 1 map, could you help me get my things back from them AWM "steel front", 6 bib, 3 helmet, thunderstorm "whole".

[cyan citrus]

Please contact customer support in-game for further assistance, @latent kiln.

[upbeat dawn]

Hello i made a royal pass group and now body joined can i get my royal pass

I don’t have uc

To buy new one

[cyan citrus]

Yes. The Royale Pass card will be sent your inventory within 24 hours before the end of the event, @upbeat dawn. You may not receive additional perks available in the event.

[quartz moth]

Infection mode coming on 22nd or 31st

[cyan citrus]

That game mode will be available in-game soon, @quartz moth.

[quartz moth]

Dude I asked a specific date

I know it’s coming soon

[cyan citrus]

Unfortunately, I don't have an exact date, @quartz moth.

[upbeat dawn]

If now body join i will have my royal pass card

[quartz moth]

Ight thanks @cyan citrus

[cyan citrus]

Yes.

[upbeat dawn]

Sure

[cyan citrus]

My pleasure!

[cyan citrus]

Yes. I'm sure, @upbeat dawn.

[upbeat dawn]

Thnz and in like 12 h

@cyan citrus

[cyan citrus]

Correct, @upbeat dawn. Please don't worry, the Royale Pass upgrade Card will be available before the start of new Royale Pass.

[upbeat dawn]

Ok

Thnz

[cyan citrus]

My pleasure, @upbeat dawn!

[upbeat dawn]

Can i unlink my email and pass and I don’t have the linked email

@cyan citrus

[cyan citrus]

You cannot remove third links Email/Phone numbers at the moment, @upbeat dawn.

[upbeat dawn]

Ok thnz

[digital meadow]

I take band 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @digital meadow.

[desert pumice]

id-5280194326 / cellular operator Kyivstar / device poco x3 pro / country Ukraine Hi, i need help, what can he do when i move the joystick with my left thumb and the big right camera it starts to stick for a couple of seconds and gets in the way, especially in melee the phone is new just bought this is a problem in the game i don't know what to do reinstalled the game nothing helped (

[sour quartz]

hi tomorrow is new rp season right?

[night cloak]

@desert pumice Do you have a video recording of the issue? And, have you tried customising the controls?

@sour quartz Right.

I want to change my region but i have not been receiving OTP or verification code on my phone number

[dusty notch]

I do not have a wifi in my city. How can I switch the download of application data to the mobile network.

[cyan citrus]

Please report the issue through #old in compliance with channel's pinned instructions.

[dusty notch]

Would you like to enable downloading over cellular connections? Depending on your data plan, this may cost you money

[cyan citrus]

Can you please share a screenshot, @dusty notch?

[dusty notch]

in this chat?

[cyan citrus]

Yes, @dusty notch.

[cyan citrus]

Please mention your device, @dusty notch.

[dusty notch]

Xiaomi poco phone x3

[cyan citrus]

From where did you download the game, @dusty notch?

[zealous coral]

they don't read it anyway but anyway thanks

[dusty notch]

Play market

[cyan citrus]

Please try to uninstall the game completely and download it again from Play Store or official website, @dusty notch.

https://www.pubgmobile.com/.

[desert pumice]

I can't make a video recording because it happens quickly for about a couple of seconds, but constantly, and when the fingers on the screen changed the control, nothing helped, maybe I did something wrong, I don’t know (

, report

[dusty notch]

App doesn't download

@cyan citrus

Help

[cyan citrus]

Please translate the error for me or share the screenshot in English, @dusty notch.

[fossil bridge]

Hi will next rp m4 begin in about 7hours en 7minutes?

[cyan citrus]

We cannot confirm this, @fossil bridge. The new Royale Pass may begin at the end of October 18.

[fossil bridge]

Wait what how

But i saw 18oct 2.00am utc

[cyan citrus]

Where did you see that, @fossil bridge?

[cyan citrus]

Most probably, yes. However, we saw changes in the past for official dates in-game.

[fossil bridge]

On a person from yt

[fossil bridge]

Oh no rip🥲 pls be at 2am

[cyan citrus]

That's not an official source, @fossil bridge. The new Royale Pass will start around October 18.

[fossil bridge]

Ok thx

[cyan citrus]

My pleasure, @fossil bridge!

[zenith badger]

Can some one help on changing region verification code not coming

[cyan citrus]

Please report the issue through #old in compliance with channel's pinned instructions, @zenith badger.

[fossil bridge]

Hey @cyan citrus sorry for disturbing again but do you also know just why die rp m4 is going to begin late?

[pliant hatch]

This person doing scam

[cyan citrus]

I'm just assuming that considering there were some changes in the dates for Royale Pass in past. However, I cannot confirm this information.

[fossil bridge]

Ohw ohw sorry sorry😅😅😅 but thanks mate❤

[cyan citrus]

Please report such players through in-game customer service or report feature.

[cyan citrus]

Again, my pleasure!

[upbeat dawn]

Its says to me that in under 10/09 - 10/17

Elite RP Upgrade Card (M4)
ID:9BUASRWU
2 member(s) left to successfully forming a group

Share my group with friends and allow players to join my group directly.
GROUP ID
INVITE FRIEND
Tips: You may still obtain Royale Pass Upgrade Card if your group is not full when

[cyan citrus]

You have already been answered, @upbeat dawn.

[upbeat dawn]

Ok

[desert pumice]

id-5280194326 / cellular operator Kyivstar / device poco x3 pro / country Ukraine Hi, i need help, what can he do when i move the joystick with my left thumb and the big right camera it starts to stick for a couple of seconds and gets in the way, especially in melee the phone is new just bought this is a problem in the game i don't know what to do reinstalled the game nothing helped (

[dusty notch]

@cyan citrus

[cyan citrus]

Can you please take a screenshot of the PUBG MOBILE install menu in your Play Store, @dusty notch?

[desert pumice]

Report

[cyan citrus]

Hello! How can we help you, @desert pumice?

[desert pumice]

id-5280194326 / cellular operator Kyivstar / device poco x3 pro / country Ukraine Hi, i need help, what can he do when i move the joystick with my left thumb and the big right camera it starts to stick for a couple of seconds and gets in the way, especially in melee the phone is new just bought this is a problem in the game i don't know what to do reinstalled the game nothing helped (

[cyan citrus]

Got it! Thank you, @dusty notch. Can you please check if you have enough internal storage left in your device?

[cyan citrus]

Please share a video recording of the issue as mentioned earlier. I'm unable to understand your issue properly.

[desert pumice]

I can't make a video recording because it happens quickly for about a couple of seconds, but constantly, and when the fingers on the screen changed the control, nothing helped, maybe I did something wrong, I don’t know (

[cyan citrus]

We are unable to help you if we can't understand your issue, @desert pumice. You may try to do a Routine Repair of the game, clear game cache and restart your device. You may also try to reinstall the game completely.

[desert pumice]

explain in battle, the camera turns the game for a couple of seconds, reinstalling the game, but it did not help

[cyan citrus]

I'm still unable to understand your concern, @desert pumice. Please provide me a video recording or I will not be able to help you any further.

[desert pumice]

how can I write it all down if it happens for a couple of seconds

[desert pumice]

it's like some kind of bug

[cyan citrus]

Unfortunately, I'm still unable to understand your issue, @desert pumice. You may try to contact customer service in-game or report the issue through #old in compliance with channel's pinned instructions.

[desert pumice]

I just turn the camera when I run and it stays in place for 2 seconds or moves quickly

[desert pumice]

and this happens most of the time when there are many players in one place

[cyan citrus]

You have already been answered, @desert pumice. Please provide a video recording when you can and I will be able to help you further. Now, please move to #chat.

[fickle basin]

Mmm what the use of these cant find nothing

[cyan citrus]

The event to collect the rewards may not be available yet, @fickle basin. You can try to do a Routine Repair of the game and see if that helps.

[fickle basin]

So ma acc time traveling nice

👍

[cyan citrus]

What happens when you tap on Tulip Redemption Store, @fickle basin?

[fickle basin]

@cyan citrus well normal store

[cyan citrus]

Can you please share a screenshot of that page, @fickle basin?

[fickle basin]

Give me q sec

@cyan citrus

[cyan citrus]

Got it! Is your in-game region Turkey, @fickle basin?

[fickle basin]

@cyan citrus no

[cyan citrus]

What is your in-game region, @fickle basin?

[fickle basin]

I was in sweden when i downloaded the game

So its stuck in that

Never changed

[cyan citrus]

I believe the event is available for Turkey region, @fickle basin. That might be the reason for the unavailability of the redemption store or just general unavailability. If a Routine Repair of the game does not help, you can try to report the issue through #old in compliance with channel's pinned instructions.

[fickle basin]

Ok imma do the repair

👍

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[cyan citrus]

Use #discord for such inquiries.

[night cloak]

Hi, is there any English speaking LFG channel here?

[night cloak]

LFG? Could you please elaborate?

[vagrant pivot]

Hello

[night cloak]

Hi, I want to play PUBG Mobile with people who speaks English only. Thus need a LFG channel

[pallid briar]

If that refers to "Looking For Games" then you may use #activities.

[night cloak]

You may use #activities to find other PUBG MOBILE players to perform in-game activities with.

[night cloak]

Hello! I hope you’re having a great day/night. Kindly state your issue otherwise I’m unable to assist you, thank you.

[vagrant pivot]

Tnx Thanks my account get banned for seven days and I want to back my account please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vagrant pivot.

[night cloak]

Thanks, but which channel is proper to use #activities ?

[night cloak]

Correct. This channel is intended for the use of searching for other players. You may state what kind of team mates you’re looking to play with and wait for a reply.

[round stratus]

So I played metro Royale solos I was stacked and teamers killed me help?

[cyan citrus]

Please report teamers through in-game report feature, @round stratus.

[round stratus]

Did that

[cyan citrus]

Appropriate action will be taken upon the verification of inequitable behavior, @round stratus.

[autumn ivy]

Is the runic power mode temporary or permanent?

[narrow wing]

Does pubg mobile keep our old nicknames? so are our old nicknames kept as a record somewhere?

[cyan citrus]

That is temporary.

[cyan citrus]

No information in this regard.

[narrow wing]

who can give me an information?

[cyan citrus]

We cannot provide you such information, @narrow wing.

[narrow wing]

i read the privacy policy but no information

maybe moderators knows

[cyan citrus]

You have already been answered, @narrow wing. Now, please move to #chat.

[narrow wing]

no answer you kidding me?

[autumn ivy]

Thank you.

[cyan citrus]

My pleasure, @autumn ivy!

[trail kiln]

I recently lost all my merit down to 33, Someone in metro had taken my entire load out when accidentally dropping items with a friend on my team, they got away with it in the end when I tried to stop them from running away with a Molotov, they ended up dying to my Molotov as I was thinking of a last resort to stop them from getting away, it reduced my merit down to 33, even though it’s literally Monday and the merit add-up should have been reset as per usual. Is there any way to appeal or increase my merit so I can play with my friends again?

I have a video of them running away with my items and me killing them in an attempt to stop them.

[cyan citrus]

I don't think there is any other way than to regain the merit by playing solo, @trail kiln.

[trail kiln]

You guys need to add a system where players need to ask for permission to the original owner of an expensive item in metro to prevent people stealing items.

Really is rigged now that I have to waste an entire day grinding for merit.

[cloud geode]

Hello0

@cyan citrus

[cyan citrus]

You may contact customer support in-game for further assistance. Also, feel free to provide your feedback regarding PUBG MOBILE through #old.

[cyan citrus]

Hello! How can I help you?

[cloud geode]

@cyan citrus i have fix

How back ?

[cyan citrus]

Please contact customer support in-game for further assistance, @cloud geode.

[cloud geode]

@cyan citrus plz can you help me ?

To selecet ?

[cyan citrus]

You may select Account Related Issues and relevant options available onwards to connect to a customer service representative, @cloud geode.

[cloud geode]

@cyan citrus

Who select ?

@cyan citrus

[cyan citrus]

You may try Account Lost Issues, @cloud geode.

I'm not completely aware of the procedure.

[cloud geode]

Im not english im kurdish i can understand

@cyan citrus

[cyan citrus]

Please select the relevant options available, @cloud geode. I'm not aware of the procedure for your inquiry.

[cloud geode]

@cyan citrus Bro I Cant understand You

[cyan citrus]

If you require assistance in your native language, you can try to join a regional community through #735483472432594994 sub point 3.1, @cloud geode.

[night cloak]

@cyan citrus can i dm you? Got few questions. It is urgent

[cyan citrus]

Please report such players through in-game customer service or in-game report feature, @night cloak.

[cobalt lion]

hello at any time the new royalpass m4 start ?

[cyan citrus]

Unfortunately, we cannot help you with that through here, @night cloak. Appropriate action will be taken upon the verification of inequitable behavior.

[cyan citrus]

Most probably, around October 18 2:00 UTC.

[cobalt lion]

ok thanks

[cyan citrus]

My pleasure, @cobalt lion!

[night dove]

Hello i need help !!!🥺❤️

[chilly root]

Hi guys, can you guys provide some help with gameloop and pubgm. As you might know windows 11 was released 10+ days ago and it has enhanced security feature called 'Core isolation'. But we cannot enable it as gameloop drivers conflict with this driver specification of 'Core isolation'. Such conflicts I guess can be fixed by updating the driver to be work under core isolation, so I hope someone can get this into the notice of Gameloop developers. Telling it in the gameloop servers made no good impact. Thanks 🙂

[pallid briar]

If your account has been migrated to another version, it can no longer be used for the global English version of PUBG MOBILE. You may download the relevant version to access your account.

[pallid briar]

For further assistance related to GameLoop, please visit their website. Otherwise please report the issue in #old following the instructions that are pinned to that channel.

▫️ https://www.gameloop.com/

[night dove]

Well, how can I know on which version it was migrated !?

[pallid briar]

Please contact the customer service in-game for further information. It seems like it was migrated to the Indian version of the game.

[night dove]

Is there anything else that can be done? I was told to send emails....

[pallid briar]

Unfortunately, once you have migrated your account to another version, you cannot reverse the process and use it for the global English version of PUBG MOBILE. You can create a new account or continue playing on the version you migrated to . The email is for general inquiries, not account related issues.

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[jagged rapids]

when do i get my m4 card from the event

[night cloak]

yess samee

it's gone

[jagged rapids]

it takes 2-3 hours right

[night cloak]

Was your team full?

[jagged rapids]

no

[bold pumice]

Ok in metro royal all the palyers are spawned at the exact same time when a match starts are they not? Because I just started a uc mode round and with in 2 min it was over because my entire team encountered 2 fully maxed players with majorly over powered ammo and guns

[jagged rapids]

so i have to wait 24hours

[night cloak]

@night cloakI'm having same issue

[night cloak]

Within 24 hours, yes.

what the hell

[night cloak]

You may refer to this message to, @night cloak.

I won't buy that again...

[bold pumice]

And once again no response to my questions or assistance with a issue

[chilly root]

there is nothing on their site to contact them

[cedar sorrel]

Hello i bought the rp for 290 uc in the event and now the event end and i dont get the card that helps me to open the rp !

[drifting tundra]

Hello

My Twitter account got hack

Is there away to unlink

[bold pumice]

@night cloak you asked me a question yesterday and I didn't get to answer it because I went back to work from break

[drifting tundra]

I have all other access

[bold pumice]

You should be able to from the profile settings menu it used to have a unlink or unbind option

[pallid briar]

Please contact the customer service in-game to unlink any unauthorized social media accounts, @drifting tundra.

[cedar sorrel]

Can u help me please ?

[pallid briar]

You may refer to this, @cedar sorrel.

[bold pumice]

Ohh so they did change that im sorry about the false info

[drifting tundra]

I did and when they ask for ss shot I couldn't send

[cedar sorrel]

Oh okay thanks

[pallid briar]

Could you explain why you couldn't?

[drifting tundra]

There's no option

[bold pumice]

I guess hope isn't on atm

[drifting tundra]

Just text

[bold pumice]

Hold volume down and hit power button on phone to take screen shots

[pallid briar]

You can try uploading the screenshot on a hosting website, such as Imgur and send the image as link to customer service, @drifting tundra.

[night cloak]

Anyone ever succeeded with retrieving back your account if you lost it to an hacker? I’d rather have it banned permanently then let this guy have it for free.

[drifting tundra]

How do we know the exact date of the game registration

??

[pallid briar]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways that you may obtain this information:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Google Play Store or AppStore.

[strange breach]

Hello, my account in the game was stolen, it was unlinked from my Vk and tied to someone's mail, what should I do to get my account back?

[feral forge]

You should first identify which of your login method has been accessed by the unauthorized person, secure it by changing password and enabling 2FA, make sure it is safe first. Then, you can contact the in-game customer service for further assistance to request a support agent to unlink the unauthorized person’s links from your game account.

[winged yoke]

Yo @thin halo

or @feral forge

since everything is resseting in 30 mins, is it just rp or tier

[green mantle]

Just rp

[winged yoke]

OKay

thanks

[green mantle]

Np❤️

[cursive silo]

I created a group in Event Elite, but no one became a member. Why was the Elite card not sent to me?

[split zodiac]

Same, haven't received rp card yet

[heavy plume]

Same

[split zodiac]

This a bug?

[heavy plume]

I didnt get anything and they took my uc

[cursive silo]

Why shouldn't the card be sent to us?

[feral forge]

If your group is not full at the end of the event, the Royale Pass Upgrade Card will still be sent to your inventory within 24 hours, @heavy plume and @split zodiac.

[heavy plume]

Oh okay thx

[cursive silo]

Thanks

[split zodiac]

Thanks

[maiden helm]

I need help can anyone in staff help me

[feral forge]

Hello, @maiden helm. How can we be of assistance?

[left siren]

@feral forge bro when 1.6.5 update was coming…. And its coming on playstore or in game ?

[feral forge]

If there are any updates or patches, it will all be done in-game during the loading screen. Only major version updates will require you to install the new version and replace the old application.

[left siren]

But where is 1.6.5 update?

[feral forge]

No information in this regard.

[barren elk]

How do I remove a player from the squad? I'm a leader, but I can't. Tell me please.

[feral forge]

Click on the arrow beside the player’s username, then you should see the option to remove a player from team.

[harsh berry]

Why my royal pass card not showing in game why

Why rp group card not showing in game

I purchased

[feral forge]

Is your group full?

[harsh berry]

No

No

[feral forge]

If your group is not full at the end of the event, the Royale Pass Upgrade Card will be sent to your inventory within 24 hours.

[harsh berry]

Okk thaks

Thanks

[sharp stone]

How tf i get banned

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @sharp stone.

[analog fable]

May I know why my regional ranking details are all displayed as 0?
e.g. Squad wins 0, Headshot kills 0

P.S. This includes world ranking as well

[feral forge]

You might be unranked due to a suspicious activity was detected on your account, or that you were reported by other players. You will be ranked again when the investigation period is over.

[analog fable]

Okay, thank you.

[desert pumice]

id-5280194326 / cellular operator Kyivstar / device poco x3 pro / country Ukraine Hi, i need help, what can he do when i move the joystick with my left thumb and the big right camera it starts to stick for a couple of seconds and gets in the way, especially in melee the phone is new just bought this is a problem in the game i don't know what to do reinstalled the game nothing helped (

[celest shadow]

Please submit this report in #old.

[lucid tide]

Metro doesnt allow me to log in anymore. Im the 79. on the rankings, so i played metro this season so much.
I still played metro on tuesday, but on wednesdey it said it is beta for me.
It wasnt beta for 2-3 weeks until i played so i lost my metro account with my expensive items pensive

[cursive pulsar]

Why didnt we get these RP Points Card last season?

[frosty marlin]

Does anyone help me out my region changes alone and I cannot back to my region until 150 days off

Anyone knows how to fix that thing

[feral forge]

You will have to wait for the cooldown to end, there is no other way.

[lapis phoenix]

It says that the twitter account is already linked with another character but the twitter account is new what's the problem?

[brave talon]

Is game server is down ?

[median jackal]

Can you translate the screenshot?

[median jackal]

Please elaborate the full issue.

[humble wren]

How can I Exit my rp team? I accidentally joined someone's rp team and I wanna leave so I can join my friend's team.

[median jackal]

You cannot leave RP team once you join someone's team. You can only leave if you are the only person in that group.

[humble wren]

Bruh

I wonder why they have to do this

Thanks anyways

[median jackal]

My pleasure.

[dawn geyser]

I am playing with a new account and the level is around 35. It is linked by gmail. It shows "email account level too low" when I am trying to buy a room card from clan. I recently linked it like 3 weeks ago. On my main account which is old, i am able to get room card from clan and is lined with email.

[faint quiver]

Hi, I joined a team for the rp pass in which it gave us back 20 UC. Today when i logged in, the game says i didn't buy the current rp, aka the new one. However it subtracted 360 UC from me for the future rp pass

[median jackal]

Was the team full of 3 members?

[faint quiver]

@median jackal yeah it was. Also i managed to solve the issue

[fathom plover]

Hey I bought $150 worth of UC just now in two payments ($100 first then $50) but I only got $8100 UC.
I paid via the in app store using my card and I got charged

[median jackal]

Please check you inventory.

[median jackal]

The twitter already linked.

[faint quiver]

Yes i fixed it. Friend said to use the toke

Token*

[median jackal]

Yeah, glad to hear that. Happy gaming.

[lapis phoenix]

No the twitter account is still new

I tried link with facebook and same thing

[soft sand]

Hey PUBG Mobile Discord Team,,

I’m having a big problem with my account, someone stole my email account and logged in to my PUBG account and linked his Twitter account!

Will you unlink Twitter and Email from my account please, because the hacker is having them now and I can’t do anything.

I really would like that one of your customer support team to contact with me and I will show it that I have everything that proves that it’s my account.

Really want a help because the only thing that I have access to my account is using my FaceBook account and the hacker has both Twitter and Email, Please unlink them.

Looking forward to your respones and I have everything that proves it is my account I hope you contact to me soon thanks to you.

[median jackal]

Please contact with in-game customer service for future assistance in this regard.

[soft sand]

No respone from them

Guys can someone help ?

[lapis phoenix]

The Hacker Might Ban The Account For 7 Days If It Got banned for week you will lost it

[soft sand]

I hope he didn’t, but i’m trying to do my best, the account is mine and he stole my email and linked his Twitter so he can have it, the only way that I have access to the account is using my FaceBook account.

Really would like that customer support to help me

[sullen dawn]

I need help to change country region for some region i cannot return to my own country region which was change before mistakenly.

And when i add my number in it it says to many taps and error or something.

[median jackal]

Please contact with in-game customer for future assistance, we're unable to help you with any account related issue through the community.
You can use the screenshot below as a example.

[sullen dawn]

Please If anyone can help i want help on my regards as well.

[storm flume]

Please contact the customer service for further assistance, @sullen dawn. Refer to subpoint 5.4 in #faq for further information.

[sullen dawn]

I’ve tried contacting them but its not helping. The problem i’ve beben facing are not mentioned there on those options there and the conversation basically ends without the problem solved.

[soft sand]

No respone from them even I said everything, and waiting isn’t helpful at all!

[night cloak]

They might take up to 60 days to verify the information you have submitted.

Cheater?

[soft sand]

That’s insane! 60 days just for verify my information 🙂, I might lost my account by that time

[night cloak]

Up to* 60 days. If you have submitted all information correctly, it will be much quicker.

[soft sand]

🙂🙂🙂

Anyone can reach me to one of the customer support person

Because 60 days is a lot of waiting time

[night cloak]

Unfortunately, no. Customer service need to manually review all the requests and hence takes time. Sure, you can take a ticket to Shenzhen and try your luck for an expedited service.

[soft sand]

LOL 🤣

Just want them to response, I have everything that confrim it is mine

[night cloak]

They will, no worries.

[surreal elm]

how i can fix fake damage 🙁

[pallid briar]

Could you please elaborate your issue?

[surreal elm]

fake damage i cant play because of it

[pallid briar]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv, @night cloak.

[surreal elm]

i am playing emelatur game loop 7.1

[pallid briar]

Could you explain what "Fake damage" is?

[surreal elm]

fake bullet

the bullets does not count

like that 🙁 what is it ples ?

bullet AWM dont kill 😦 what is it ?

[pallid briar]

This usually happens due to you having a bad connection with the server and having a high ping or an unstable connection. I suggest you try using a different internet connection and play at your preferred server.

[surreal elm]

is there anything in the game that can fe fixed ?

[golden lion]

When unlink error will fix?

[pallid briar]

Not really. I suggest you select the serve that is the closest to you but you can only change your server once every 60 days.

No information regarding this, @golden lion. For account related issues, you can contact the customer service in-game.

[golden lion]

Tell me I am trying to unlink my social accounts from 1 months 2 weeks

[surreal elm]

ok thank you respected

[golden lion]

On last day it says client version error unlink failed

[pallid briar]

I believe you were answered multiple times regarding this. Please contact the customer service in-game for further assistance. We are unable to assist you in this regard.

[sage thunder]

What is Vanguard One title & How to get it? What are the qualifications

[night cloak]

@sage thunder The "Vanguard One" title is not something one can apply for. It was given to the players who contributed to the game.

[sage thunder]

Ok. Thank you😐

[left siren]

1.6.5 update? @night cloak

[late arch]

why my flag iran region ranking in Israel

[storm flume]

Your username does not comply with our community guidelines, @late arch. Feel free to request a different server nickname in compliance with the #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

[high sedge]

Hi, I have a question for Metro Royale mode (I started playing it yesterday).
When we are killed, we lose everything we have in our bag (except what is in the safe), but can we also lose our weapons / gadgets installed on it / piece of armor?

[celest shadow]

News about game updates are announced in #news.

[celest shadow]

Yes, there is a chance that you can lose your weapons and armor.

[high sedge]

Ok thanks for answering ! It doesn't suit me at all, I won a lvl 5 helmet but I'm too afraid of losing it 😅

[night cloak]

How to link other platforms to my account while i don’t see any of them

[pallid briar]

What is your in-game region?

[pallid briar]

Have you recently unlinked any social media accounts?

[late arch]

It used to be right under my flag

[pallid briar]

Where do you currently reside, @late arch?

[late arch]

Israel, but before I was Israel, but it was according to my flag, now it has changed, it has given me the title of Israel.

[half rain]

I am getting error as : Server busy, restricted area. Please help

[feral forge]

Where do you reside?

[half rain]

India,
Previously it was working when I downloaded from PUBG's website. But when I downloaded from play store this problem came.

[feral forge]

Please refer to subpoint 4.10 in #faq for further information.

[night cloak]

Hi pubg, my mobile does not have a country or region change button, how can I reset it?

My pubg mobile

Please help me

[feral forge]

Could you please provide a screenshot of your in-game basic settings?

[night cloak]

Okay, please wait

[main kernel]

Server issues
ID: 5408368189

[night cloak]

Someone can help me? They steal my account of twitter and now i am banned, and I can't enter with play store

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[feral forge]

This usually has something to do with your Internet connection, you may try to set up a DNS (refer to subpoint 4.3 in #faq) or try with a different internet connection.

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, you are not permitted to change your county/region.

[night cloak]

Ok tnx

[main kernel]

@polar marsh Please Fix My servers

@polar marsh
Server issues
ID: 5408368189

@polar marsh
ID: 5408368189

?

ID: 5408368189

[night cloak]

@Dramex#٠٠٠١

[last sierra]

Without any reason

Help me 😭😭

[sudden owl]

Why is my friend getting title in a different country flag? Btw his in-game region is Egypt.

[sudden owl]

Some other friends also hav this issue

[cloud geode]

Hello i neaad help ?

[late arch]

same problem

[sudden owl]

Hope it's a bug

[feral forge]

Feel free to submit a report regarding the issue in #old along with the following information, @late arch, @sudden owl and @main kernel:

▫️Numeric User Identification :
▫️Device:
▫️Country:
▫️Wi-Fi/Cellular data
▫️Description of the issue:
▫️Screenshot

[cloud geode]

@.Ṇadïa.🌴#1234

[polar marsh]

Please refer to the private message from @polar marsh for further information, @last sierra.

[feral forge]

Hello, @cloud geode. How can we help you?

[cloud geode]

@feral forge i can Back My account ?

[feral forge]

Could you please elaborate with your issue?

[cloud geode]

@feral forge

[feral forge]

Please contact the in-game customer service for further assistance in this regard as we are unable to assist players with account related issues here on Discord, @cloud geode.

[cloud geode]

@feral forge okey but i can Back ?

[pallid briar]

I believe it is now based on your region. Feel free to leave your feedback in #old.

[late arch]

I want it to be my country

[pallid briar]

It will be based on where you are currently residing, which is Israel.

[hoary echo]

Can anyone help me i want to report about one give people free hacks

[storm flume]

Please contact the customer service for further assistance, @main kernel. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Where is this being distributed?

[cloud geode]

@celest shadow

[hoary echo]

Can i put here link of there server?

[celest shadow]

Discord server?

[hoary echo]

Yes

[cloud geode]

@celest shadow i want back acc

[celest shadow]

Please contact the in-game customer service for further assistance with this. We are unable to assist players in-game account issues through the community.

[storm flume]

Please contact Discord at https://dis.gd/contact for this matter, @hoary echo.

[cloud geode]

Okey i contact but i can Back acc Or Cant back ?

[hoary echo]

But they give people free hacks and free bypass in there server

Not vip

[celest shadow]

The customer service will be able to provide you with more information regarding your issue.

[celest shadow]

Please report the server to Discord at https://dis.gd/contact.

[hoary echo]

Ok

[cloud geode]

i cant Loing acc To Contact customer service

[dusty notch]

more than 60 gigabytes of free space is enough

@celest shadow help me I have a problem while downloading data pubg wi-fi I do not have in the village and from the official site it is not downloaded here are the screenshots

[rotund raft]

?

[dusty notch]

how do i switch to downloading via mobile internet

[rotund raft]

Restart your device

[dusty notch]

Doesn't help

[rotund raft]

I'll send you a video

[dusty notch]

ayyyyyyy someone will help me

[timid ferry]

Hello. When will the changing region issue be solved?

[shy arrow]

Can any one help me.....

[pallid briar]

Try repairing your game and see if that helps.

[shy arrow]

Did zombie mode arrived?

[pallid briar]

Not yet. You may follow this calendar:

[pallid briar]

No information regarding this.

[pallid briar]

Try going into your app settings and enable the option from the permissions.

[carmine lava]

yesterday i gave my id to a guy he was begging for it i gave him twitter login he linked his playgames and in the morning when i opened my id BOOM - You acc has be banned for using 3rd party application will unlock on 18-19-2031 9:10 am Can it be unbanned i spent alot on it

[dusk heart]

@celest shadow

Game ID : 540505620
MOBILE NUMBER : [phone]
SINCE ONE MONTH I FACED THIS ISSUE

Sir Please help me. I want to change my region France to Pakistan.
I Mistakenly changed the region now i Want to play in Pakistani region.

[pallid briar]

You need to wait for the cooldown to end before changing your region.

If you are not receiving the verification code, please contact the customer service in-game for further assistance, @dusk heart.

Please don't use any other language other than English here. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pallid briar]

Sharing accounts is against the terms of service and will result in a account suspension. We are unable to assist you in this regard. Feel free to contact the customer service in-game for further assistance.

[surreal lynx]

Was there any 250rp card in M3 for M4 rp?

[night cloak]

Hello
What's this royal pass name ?
C1S2?

Haloo

[meager pumice]

I think no because i didnt get it

[pallid briar]

RPM4

[hybrid tusk]

Hi

I send bug in feedback.
Do you need to provide information about an account and a device?

[shut radish]

hello pubg I want to remove the internal email that has been hacked

[hybrid tusk]

I also need to do it

[shut radish]

What is the solution

[hybrid tusk]

They tell go to costume service in game and send information

Your first Registration of account and also your purchase

[shut radish]

Ok

[hybrid tusk]

Wait here

The admin also can help you better

😂 😂

[shut radish]

Ok

[celest shadow]

Begging is not allowed here, @opaque jetty.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @hybrid tusk. You can also submit a report in #old in compliance with the channel's pinned instructions.

[shut radish]

hello pubg I want to remove the internal email that has been hacked

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further instructions.

[carmine orbit]

Sir please change my region hunger to Pakistan

[main kernel]

Why did not give me regin tital?

[carmine orbit]

Character I'd 5441750841

[heavy vortex]

Please refer to #news

[dusty notch]

Oll on

Oll internet

@thin halo

@ocean walrus

@celest shadow

[celest shadow]

What is your device, @dusty notch?

[dusty notch]

Poco phone x3

[celest shadow]

Can you please delete PUBG MOBILE and reinstall it from the Google Play Store?

[dusty notch]

I've done this dozens of times

[celest shadow]

Please refer to this instruction and check the following:

▫️ Settings > App Management > App list > Find PUBG MOBILE > Data usage details > Ensure that both options are disabled.

[stone totem]

what 3rd party ban unban???

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stone totem.

[desert pumice]

Why can the camera stick in place? What is the reason?

[dusty notch]

Why, why can't anyone help me solve the problem for 2 days already. It's so difficult.

[celest shadow]

Yes, keep it this way and select "OK" and try logging in again.

[celest shadow]

Please elaborate on your issue so we can assist you further.

[worn flax]

250 RP Point M4 is missing from my inventory
ID: 535092116

[celest shadow]

There was no 250 RP point card during Royale Pass Month 3.

[dusty notch]

nothing has changed

[celest shadow]

Please try using a Wi-Fi to log in instead.

[dusty notch]

I don't have wifi in my village

[meager pumice]

@celest shadow how can i complete "survivial till dawn" mission if that is not in game

[celest shadow]

Survive Till Dawn will be available soon.

[meager pumice]

Then i will wait till that comes

[celest shadow]

Do you have another device? You can try using a hotspot instead.

[wispy crow]

Will we Get Survive till Dawn modes Achievements back with these modes

[cyan citrus]

No information in this regard, @wispy crow.

[torpid rampart]

hello sir

why is my ping so higj

i have 50mbps internet speed

i live in australua but play asian serber

serverxx

[cyan citrus]

The servers you're connected to may vary depending on the players' activity, @torpid rampart. Unfortunately, this is not something we can help with. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[carmine orbit]

Character I'd 5441750841
I want to change my region hunger to Pakistan

[cyan citrus]

If you're facing any issues while changing your region, please provide your numeric use identification along with a video recording of the issue through #899655004745498705, @carmine orbit.

[cyan citrus]

Please provide the details in #899655004745498705 as mentioned earlier, @carmine orbit.

[halcyon parrot]

Error code 70254639

[final lagoon]

Hello, can you help me regarding my hacked account? @cyan citrus

[cyan citrus]

Hello! That is unfortunate that your account has been compromised, @final lagoon. May I ask if you can still access the game? Also, please mention the exact social media account that has been compromised.

[carmine lava]

is there any way to get a banned account unbanned ?

[cyan citrus]

No. Accounts are suspended due to violation of terms of service, @carmine lava. You will need to wait for the suspension period to be over. You can use File Claim option if you would like your suspension to be removed.

[bronze rock]

Error code: 269549569 while downloading gameloop pubg resources
can you please help?

[west vapor]

Please contact the in-game customer service for further assistance in this regard. Please know that we are unable to assist players with account related issues here on Discord.

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @bronze rock .

https://gameloop.com/.

[bronze rock]

i already have problem with gameloop so i came here

please help guys

[cyan citrus]

We don't provide assistance for emulators, @bronze rock.

[final lagoon]

Yes, I can, I contacted the Arabic language support from within the game and they gave me a deadline of five days to solve my problem, but there is nothing new, and my account is in a dangerous situation because whoever hacked it wants to break the laws and my account is exposed to pan @cyan citrus

[bronze rock]

which server can i go to

[west vapor]

Please contact the in-game customer service for further assistance in this regard. Please know that we are unable to assist players with account related issues here on Discord.

[bronze rock]

can you post a link?

[west vapor]

its the InGame Support Go on settings and its on the bottom left

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day. Please understand that we only provide community support through this platform and are unable to help you with account related issues.

[final lagoon]

But my account has spent thousands of dollars on it and I am very afraid that my account will be suspended

[stone wedge]

Hi where can I report a Instagram page which sell accounts and scam people

[cyan citrus]

It is your own responsibility to safeguard your account and login credentials, @final lagoon. Unfortunately, as mentioned earlier, we are unable to help you with compromised accounts through here in any way. Feel free to contact customer service in-game and customer service of the compromised social media account for further assistance.

[cyan citrus]

Please report such PUBG MOBILE online cheating content through the following link.

https://bit.ly/3soBavK.