#questions

1 messages · Page 1474 of 1

zenith cairn
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When I put ottp code in the code bar then show error

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@storm flume dear

brazen jewel
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@Dyno plss help meee my account is hack plss help me

night cloak
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You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4, @brazen jewel & @zenith cairn.

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This isn't a proper response from pubgm-support :/ Encourage players to play FPP or make the lobby upto 50 players only. Do something about it. Unfortunately, I've to play CodM for FPP gameplay but I don't want to.

brazen jewel
#

Give me uc😩

night cloak
zenith cairn
#

@night cloak customer service not help me dear I have trouble to enter my pttp code error plzz help dear

night cloak
brazen jewel
#

Plss help me

night cloak
night cloak
brazen jewel
#

My PUBG MOBILE account is hacked

night cloak
brazen jewel
#

I have a hacked account, I don't know what to say

night cloak
#

What’s your native language?

night cloak
brazen jewel
#

Hmm

jaunty stratus
#

@lime juniper

night cloak
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @scarlet musk.

night cloak
#

This server is English only, @jaunty stratus. Should you require assistance in languages other than English you may refer to #735483472432594994 subpoint 3.1 for a list of regional communities.

night cloak
#

In order for Tencent support to assist you, you’ll need to have access to your account. Kindly contact your respective social media’s to gain access to your account.

night cloak
jaunty stratus
night cloak
jaunty stratus
#

I can't collect the rewards I get by reviewing

night cloak
#

Kindly report the issue in #old, @jaunty stratus.

jaunty stratus
night cloak
jaunty stratus
celest shadow
jaunty stratus
celest shadow
night cloak
#

I am not a bot. Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord. Should you require assistance in this regard you may contact the respective social media’s to gain access to your account.

jaunty stratus
night cloak
#

If this was the social media that was hacked then, yes.

jaunty stratus
#

What does this mean?

night cloak
#

This is not possible. You may try contacting in-game support for further assistance.

jaunty stratus
celest shadow
jaunty stratus
night cloak
#

If in-game support cannot assist with a account related issues unfortunately there’s nothing else to be done.

#

Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord.

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You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.

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Unfortunately spending in-game does not change the system for just you. You’ll need to gain access to your account in order for in-game support to assist you.

#

We cannot help you. Please avoid repeating yourself again and again. It does not give us the ability to help you in this regard.

celest shadow
#

If your social media account has been compromised or stolen by an unauthorized person, please contact the customer support of your social media account in question to recover it first.

Once you have recovered this account, you can log into your PUBG MOBILE account again and contact the in-game customer service for further assistance.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. Thank you for your understanding, @night cloak.

quaint moss
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I'm noy able to collect ban.pan security reward like 6 review box and 21 correct judgment reward like 3 classic coupon

celest shadow
quaint moss
celest shadow
#

Twitter has access to your account's data even before the username has been changed. As long as you remember your Twitter username, you can contact Twitter's support at https://help.twitter.com.

quaint moss
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This issu arrive since 2 days nadia told me all the process and all done with feedback

quaint moss
gusty walrus
#

Please change my region

celest shadow
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If you do not have access to your PUBG MOBILE account, the customer service will not be able to provide you assistance, @night cloak. Consider recovering your Twitter account first.

celest shadow
quaint moss
celest shadow
#

This indicates that your Twitter account has been unlinked from your PUBG MOBILE account. That is why it created a brand new account for you, @night cloak.

celest shadow
crimson sentinel
#

Bro it’s end, cuz 3 month ago my acc has stolen

quaint moss
crimson sentinel
#

I lost +-10k$

celest shadow
#

Unfortunately we cannot assist players with in-game account issues through the community. Please contact the in-game customer service from the login menu and explain your issue and situation, @night cloak.

quaint moss
crimson sentinel
#

Yeah, but it’s over(

celest shadow
crimson sentinel
#

Sorry bruh I know what u feel now

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Yeah

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I know that

celest shadow
#

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

celest shadow
storm flumeBOT
#

Please avoid going off-topic, @crimson sentinel. You may have unrelated conversations in #chat.

velvet bone
#

I need help my rank is ace in fpp south America and it says not ranked?

marsh basalt
#

Bro i bought the rp group purchase thing for 290 uc and i need to know if nobody joins my group will i still get rp?

muted gazelle
#

Unable to collect daily challenge reward from the video review system, it says collected but nothing is collected, reward collect button never changes to “obtained”.

celest shadow
celest shadow
celest shadow
safe walrus
#

I cannot see any option from which I can link my twitter with my PUBGM account

night cloak
#

@safe walrus Your account is linked to Game center/wechat/VK, kiddo.

night cloak
#

You can’t 🤷‍♀️

safe walrus
#

....

night cloak
safe walrus
#

2.7k up gone

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Uc*

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Thanks @night cloak

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For assistance

night cloak
#

RIP ik what you mean. blobsmirk

safe walrus
#

😭

upper igloo
#

I banned issue

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @upper igloo.

weak ledge
#

Hello i need help

pallid briar
weak ledge
#

I come from Bosnia and ive been always chasing #1 on my flag but i live in germany and my region is set to germany and now you put that no matter flag you get the best region stats for the region that is set on your profile... Can i change my region to Bosnia somehow?

pallid briar
weak ledge
pallid briar
pallid briar
weak ledge
#

Germany but ive always had a Bosnian flag and i want to be top in Bosnien because i come from there

pallid briar
#

You may refer to this:

weak ledge
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Okay

hollow reef
#

Can you help me? I started game in metro royal and it was bugged and I’m lost all my loot?…

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6-7 time game was trying to update and then crashed

primal birch
#

hello guys
i unlinked gmail on my account 2 times but after 7 days it says faild to unlink
i did this 2 times and still the same at last second it says tha same
can anyone help me please 😇

hot coral
#

Please help me, I can't login to my account. I think someone stole my account through my Twitter account. He also blocked my device from logging into my PUBG account. I have tried to log in using Apple ID and email that linked with my PUBG account but still have problems with it.

west basin
#

I bought the prime plus but it doesn’t show that I’m a member

normal fox
#

When is survive till dawn coming

pallid briar
stable mauve
#

i typed "for u" and got muted 1 week 🤠 how is "for u" against the terms and conditions

austere oxide
#

Why i cannot change my region to Pakistan?? I never recieves the confirmation code...

cyan citrus
#

@neon aspen, please state your inquiry if you require any assistance.

meager pumice
#

How to download music in pubgm@cyan citrus

cyan citrus
#

You may use the ''Music'' section in your profile overview, @meager pumice.

meager pumice
cyan citrus
#

What do you mean by ''in car'' music, @meager pumice?

meager pumice
cyan citrus
#

That is not possible to shift that music to vehicle music, @meager pumice.

meager pumice
cyan citrus
#

You can enable default vehicle music by going to in-game settings > enable ''Vehicle Music'' option, @meager pumice.

meager pumice
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I know for that,but which music is now default in game?

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@cyan citrus

cyan citrus
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I don't have information in this regard, @meager pumice. You can check after enabling that option.

eternal kettle
#

Can anyone tell me why when I try to leave my crew its telling me crew has been locked? And how i can leave it?

cyan citrus
cyan citrus
eternal kettle
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@cyan citrus Figured but just a couple days ago I added and removed someone and I didnt get that message

surreal geode
#

How to know if my skins have exclusive pose?

left siren
#

@cyan citrus what is the release date of 1.6.5 update

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @left siren. Once we do, we will publish further information in #news.

cloud garden
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my acount got hacked i have gmail but i dont have tweeter and i cant unlink it as well plz help

storm flumeBOT
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Please contact the customer service for further assistance, @cloud garden. Refer to subpoint 5.4 in #faq for further information.

quaint moss
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How many time im click on collect it's show the second pop up but never show to collected or obtained

night cloak
#

how can i download on laptop

lament cave
#

I won an event on October the 5th. Took 4th place overall in the gladiator odyssey event and still haven't been contacted about my winnings.. they posted me on their socials but haven't heard anything yet. . Any help or ideas on when they'll pay us ?

golden lion
#

When new updates come

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1.7

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Or v.16.1

pallid briar
pallid briar
cyan citrus
short oasis
#

Can u open the game with 2 devices on the same account?

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Without being disconnected on any of the devices

feral forge
gusty walrus
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I want to change my country region but did not receive verification code. I need help to change my country region in pubg mobile

User id:5722100913
Device: Huwaei Nova 7i
Wifi
County: Pakistan

storm flumeBOT
#

Please contact the customer service for further assistance, @gusty walrus. Refer to subpoint 5.4 in #faq for further information.

#

Please do not use languages other than English, @gusty walrus. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

surreal lynx
#

Is vikendi permanent?

rough lotus
rough lotus
surreal lynx
#

Ok

winged crystal
#

Pubg is saying that twitter still has my account linked and Twitter is saying that The account is not linked

chrome crane
#

I want to change my region but pubg not send me pin number help me

steel pawn
#

i cant hear the sound of in game like feature

chrome crane
#

I'm not getting verification code help me

pallid briar
chrome crane
#

They didn't help me always say start new conversations

vestal gust
#

Hello, I am detective and I saw it do 105 damage with the M762 while i watching the video. This is normal damage? I think The AR guns can’t do more 40~50 damages

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more than 40~50 damages

simple torrent
#

Any updates on FB not being able to get unlinked after 6 and a half days? Thanks

cyan citrus
cyan citrus
glad ledge
#

I switched the server to North America by mistake and I want to return it to Europe without waiting for time

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@cyan citrus I switched the server to North America by mistake and I want to return it to Europe without waiting for time

cyan citrus
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Unfortunately, you will need to wait for the cool-down to reset, @glad ledge. There is no other way.

storm flumeBOT
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Please do not use languages other than English, @glad ledge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

glad ledge
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@cyan citrus Possible link to the server disco in pubg mina in Arabic

cyan citrus
night cloak
#

How much merit do you need to play multiplayer

cyan citrus
#

You will need at least 60 merit to play with a team, @night cloak.

lofty locust
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Why I got muted in the chat match for being swear wtf

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Thats funny

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I cant speak swear word in my buddies team?

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Thats weird lol

cyan citrus
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Please avoid using inappropriate language in both voice and text channels to avoid such penalties in the future, @lofty locust.

lofty locust
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But I meant to unkown players just I was with buddies in the room match?

cyan citrus
#

That does not change anything.

lofty locust
#

It looks like pubgm dont let us to talk with my buddies

cyan citrus
#

Feel free to provide your feedback through #old, @lofty locust.

prime river
#

How to solve this?

rustic flax
#

Hello!
Pubg I cannot change my region how can i change my region please help me

cyan citrus
#

Try to disable this option from your in-game settings, @prime river

crimson sandal
#

I want to change my region to pakistan but i am facing an error. I mean i don't receive the verification code in my mobile. Please help

night cloak
#

@crimson sandal You cannot change it now sweetie. Try again after a week or two. You can also try contacting the customer service.

crimson sandal
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I have tried. But all in vain. I tried and nit succeed and then i tried after three weeks but same problem

night cloak
#

Then try again after a week or two.

muted gazelle
celest shadow
fickle nimbus
#

Hello, PUBG MOBILE. I know that you are very busy due to the large numbers of messages. I had no problem with my account. My account has been banned for no reason and I swear that I have never use external materials and I play clean play and I was so carful to comply with the terms and integrity of the game.
i ask you to solve the problem as soon as possible because I am wronged
thank you PUBG MOBILE
The account id: 5729967657
The uset name: mandooo7070

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @fickle nimbus.

night cloak
#

You can send people uc right?

feral forge
hot coral
#

Please help me, I can't login to my account. I think someone stole my account through my Twitter account. He also blocked my device from logging into my PUBG account. I have tried to log in using Apple ID and email that linked with my PUBG account but still have problems with it.

feral forge
feral forge
# hot coral This is my issue that I had

For account related issues, please contact the in-game customer service for further assistance in this regard. However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

hot coral
feral forge
static crypt
#

Hello i have a question why there is no payload and infection mode and survival till down mode

cyan citrus
#

Those modes will be available soon in-game, @static crypt.

static crypt
#

Oh i was a litlle woried that those gameplay will be not added i loved play these mode and thank you for adding back wikendi i love that map but i loved that map has been pernament becuase so many players love that map

cyan citrus
#

Thank you so much for your valuable feedback, @static crypt.

static crypt
#

👍

zenith heron
#

Hackers aimbot

pallid briar
zenith heron
pallid briar
# zenith heron

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

zenith heron
#

My wifi glitch

#

I can't take a video

harsh sedge
#

hi please help me why im getting 15 min ban a lot times

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @harsh sedge.

cyan citrus
earnest lance
#

Is pubg mobile is giving 10thousand uc who report's hack or cheat promoters

normal fulcrum
#

@cyan citrus Upcoming update will be in store or in-game?

cyan citrus
#

Major updates are always released through Play/App Store or official website, @normal fulcrum. Smaller patch updates are released through in-game.

normal fulcrum
#

Got it. Thanks

cyan citrus
#

My pleasure, @normal fulcrum!

earnest lance
cyan citrus
#

Yes, @earnest lance. You can find more information through #events.

ionic slate
#

Can anyone help me recover my migrated account please... i have been trying to contact pubg for 3 months now

#

😐

#

@cyan citrus are u an admin?

cyan citrus
#

Once your account has been migrated to another version, you will not be able to use it again in the global version PUBG MOBILE, @ionic slate.

ionic slate
#

But the thing is i did not migrate it🙂

cyan citrus
#

That does not change anything, @ionic slate.

ionic slate
#

I believe my account was hacked

#

Also cant get help?

cyan citrus
#

You can contact customer service in-game and customer service of the compromised social media account for further assistance, @ionic slate. We cannot help you any further in this regard.

night cloak
#

how do i link my google account to play store

ionic slate
#

I have gained access back to the social media that was linked to my account but once i tried logging in using that FB account it gave a new account...

cyan citrus
#

We cannot help you any further in this regard, @ionic slate. We only provide community support through this platform. You can contact customer service for further assistance.

cyan citrus
night cloak
#

@cyan citrus what is that

ionic slate
#

Uh okay apparently the customer service in-game cant help me too, anyways thanks... what a great community👍

cyan citrus
night cloak
#

i am trying to download pubg on laptop and it tells me to link my google account to the play store

#

@cyan citrus

cyan citrus
#

Can you please share a screenshot, @night cloak?

night cloak
#

idk how

#

@cyan citrus

cyan citrus
#

I'm unable to help you if you can't provide the required information, @night cloak.

ionic slate
#

Does this mean i dont get a reply on gmail

cyan citrus
#

The Email is only usable for general queries and cheater reports, @ionic slate. For account related issues, you can only contact customer service in-game.

ionic slate
#

Oh okay

solid lance
#

The scroll button that expands the 3rd person view does not show up to me can anyone help?

hasty cargo
#

plz give me pubg mobile tech team email

cyan citrus
cyan citrus
shy delta
#

Hello, My Facebook Account Connected to My Pubg Account Has Been Closed. How Do I Log In To My Pubg Account?

hasty cargo
little radish
#

How can I go back to the North American server if due to a bug or error or something like that I was put on the European server?

amber edge
#

Hello , my pubg account was hacked. The hacker put his fb account in my 2nd link. How do i remove it?

cyan citrus
cyan citrus
amber edge
#

The customer service don’t reply .

shy delta
#

Hello, My Facebook Account Connected to My Pubg Account Has Been Closed. How Do I Log In To My Pubg Account? ????

amber edge
#

I keep contacting the customer service but i got no response

cyan citrus
#

A delayed response can be expected due to enormous number of requests every day. Your patience is highly appreciated in this regard, @amber edge.

hasty cargo
#

plz give us pubgm technical team contact .we need technical support.

cyan citrus
amber edge
#

Alright. Is there any pub email I could email?

#

Pubgm*

hasty cargo
#

pubg mobile

cyan citrus
amber edge
#

I really need help , I need to remove the unauthorized link in my pubg account.

cyan citrus
shy delta
hasty cargo
#

our internet clients facing lobby issue.

#

where we can request for ip pool optimization in pubg servers

cyan citrus
cyan citrus
shy delta
cyan citrus
long kettle
#

Anyone knows how to bypass the generated replies that in game cs chat gives us? Asking for a friend i dont really have faith in them 😒

shy delta
cyan citrus
cyan citrus
long kettle
cyan citrus
#

Can you please describe the issue you're facing, @long kettle?

shy delta
long kettle
#

It’s my friend’s issue not mine, he somehow accidentally changed his server, his lowest ping is in Europe and he can barely even play there but now he doesnt know how it changed it to SA and it gives him a really high ping so he cant play or complete missions 🤦🏻‍♀️

storm flumeBOT
#

Please do not use languages other than English, @shy delta. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

cyan citrus
cyan citrus
long kettle
#

LOL which is 60 days, oh well enough to find a new game.. Pubg is begging to lose even more players at this point. How sad 😆

shy delta
#

In-game support does nothing, I came to your discord server. Anyone from the authorities?

cyan citrus
cyan citrus
long kettle
#

Thanks but no thanks, they’re useless everywhere 🤙🏻

shy delta
austere widget
#

@cyan citrus Hello my friend, my email was hacked and my account was blocked by cheating. Can you help me?
5716219722
This hands account

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @austere widget.

cyan citrus
amber edge
#

I contacted the customer service using other pubg account to report my problem in my account

cyan citrus
#

That should be fine as far as you provide the accurate and relevant information for the compromised social media account in question, @amber edge.

amber edge
#

I put my email account but not the email account in the link cause the email account link in 3rd link was disable is that alright?

cyan citrus
#

Can you share a screenshot when they asked about your Email address, @amber edge?

amber edge
#

They asked first and i ended the chat and make a new chat

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Also they asked about when I registered the pubg acc

#

But i put the wrong one cause i dont remmeber

shy delta
#

My Facebook Account Has Been Stolen and Banned My Pubg Account Has Been Linked To My Hacked Facebook Account. What should I do?

cyan citrus
cyan citrus
warped blaze
#

My account got banned for some reason and idk why

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @warped blaze.

celest shadow
#

Can you please submit a report regarding this in #discord, @tough chasm? This channel is reserved for PUBG MOBILE-related questions.

tough chasm
#

Ah sorry

thick girder
#

Will there be payload 3.0

cyan citrus
#

No information in this regard yet, @thick girder. Please keep an eye on #news for future announcements.

thick girder
#

Ok thank you

cyan citrus
#

Glad to help, @thick girder!

amber edge
#

@cyan citrus is it alright? That i uses other pubg account to contact customer service and asked to unlink the hack link account in my pubg account?

#

But i told them my uid.

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And the account that i have access to

cyan citrus
#

Should be fine but I would recommend you to contact them through your account or login menu, @amber edge.

amber edge
#

I told them that

cyan citrus
amber edge
#

Okay thank you !

#

I hope I’ll get my account back.

cyan citrus
#

Glad to help, @amber edge! Please do come back again, should you require any further assistance.

amber edge
#

Thanks for you help! ♥️ Really makes me bring back my hopes.

safe totem
#

I am currently #1 in NA squads with almost 7k points and I am keep getting 10 min bans

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @safe totem.

proven horizon
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @proven horizon.

night cloak
#

I don’t get the message to reset password after you incorrect input 2 wrong passwords. My email is fine I just forgot to write down my password.

#

Invested in this account I don’t want to lose

cyan citrus
#

Please try again at later time or contact customer service in-game for further assistance. You can also submit a report of the issue through #old in compliance with channel's pinned instructions.

south wedge
#

I have a question

cyan citrus
#

Please state your question, @south wedge.

south wedge
#

So uh, I bought the group purchase perks but I don't have a group, do I still get the rp when the new rp comes?

cyan citrus
#

Even if the group isn't full at the end of the event, the Royale Pass Upgrade Card will be sent to your inventory within 24 hours, @south wedge. You may not receive the additional perks for completing group members.

simple torrent
cyan citrus
#

Please try to do a Routine Repair of the game, @simple torrent. If the issue still persists, contact customer service in-game for further assistance.

south wedge
errant venture
#

Hey does anyone know the age requirement for PMGC?

#

I cant find anything

chrome ibex
#

@cyan citrus
Is it possible to receive a 10 year ban from playing Metro Royale and using the couple minor glitches that literally everybody else had been using for weeks? (i.e. using the speed glitch, going out of the map around the Radiation zone, etc.)

left siren
#

@cyan citrusbro what is the release date of 1.6.5 update

modern timber
#

Hi i want help please

#

Is there anyway to change my country before 180 days
Because my pen friend changed it when he was playing

ivory cradle
#

Olá

#

hello i have a problem i want to know why when i enter the game through discord the game audio is low the volume i cannot hear the enemy's footsteps

#

???

zinc copper
#

Hi, I am unable to collect rewards in 'Video Review'..whenever I tap on collect it shows a popup 'Collected' and the screen freezes. Also, the 3 classic crates are not added. Please help.

little osprey
#

Hello Whenever I enter pub g It automatically cuts off the call would you know why

sacred leaf
#

Got banned for no reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @sacred leaf.

feral forge
#

If a player repeatedly exploits the bug/glitch to create an unfair gaming environment for other players. The appropriate punishment will be applied, @chrome ibex.

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @left siren. Once we do, we will publish further information in #news.

feral forge
feral forge
feral forge
ivory cradle
#

@feral forge yes

#

@feral forge I can't play because the audio is too low

#

@feral forge would you know how to fix it?

#

I'm playing on an iPhone 11promax

feral forge
ivory cradle
#

my friend has a problem with the microphone, it doesn't work through the game so we got no communication, so I remembered Discord

#

I wanted to use only the Discord connection and left the game turned off

little osprey
warm gull
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @warm gull. Remember to read through #faq before asking questions in the support channels.

warm gull
#

Got banned but idk why

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @warm gull.

winged pewter
#

Where is 1.6.5 patch notespubgm_yeheboi

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @winged pewter. Once we do, we will publish further information in #news.

winged pewter
#

@storm flume ohh i seepubgm_yeheboi

feral forge
little osprey
#

No to discord vc

errant venture
#

@feral forge thanks so much AngryCatSip

feral forge
#

This is odd, since I have never seen anyone reported this issue before. But could you please try to reinstall the game and restart your device, @little osprey?

little osprey
#

Ol

#

Ok

#

It worked

night cloak
#

Question, why have my titles disappeared? Like I should be solid on them but uh, yeah no they straight up gone. I can still see them currently but when I try to check them I’m nowhere to be found

#

Which title?

light spear
#

Peace be upon you. Can I talk to him?

night cloak
#

Whom do you like to talk?

light spear
#

@night cloak

nocturne pumice
#

Hi

#

Good morning

light spear
#

Hi@nocturne pumice

nocturne pumice
#

Your account has been banned for a month, I knew I didn't do anything wrong, you can check my account to make sure my words are true

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @nocturne pumice.

night cloak
#

@light spear It is against the game rules to do that, sweetie.

light spear
#

Well, I do not understand English, can I speak in Arabic?@night cloak

night cloak
light spear
#

@night cloak

night cloak
#

@light spear Unfortunately, I do not understand Arabic. You may wanna ask in our Middle East and North Africa (MENA) Discord server, listed in the #735483472432594994 subsection 3.1.

light spear
#

My sister, there is no solution to the third link@night cloak

night cloak
#

@night cloak The regional weekly titles are revoked every week, btw. When did you get the ones that were revoked?

#

@light spear The third link unfortunately cannot be changed/removed yet.

light spear
#

I was talking to a person from the admin and he said to him in a way and he said it, but I did not understand anything, so I said so that I do not understand English well

#

@night cloak

night cloak
#

@light spear Understandable. Do you have any other questions. You can use a translator.

#

@night cloak If you have time, could you share a screenshot of your regional leaderboard where you think you should have been listed?

night cloak
#

You can send it here, and feel free to take your time.

light spear
#

I am using a translator now

#

@night cloak

night cloak
#

Gotcha. Feel free to us know if you have any questions or concerns.

light spear
#

If the third link is with me and I want to remove it, how do I do this?@hope#1234

#

@night cloak

night cloak
#

@light spear It is actually not a feature in game to remove email. Maybe it will be added in the future. But no way as of now.

light spear
#

My sister, how do I get uc for free?@night cloak

night cloak
#

@night cloak here you go, wins and headshot kills are the only things I can really prove

#

@light spear Unfortunately, UC is a paid currency. You can get UC by participating in various #events.

#

I thought I’d need a different flag where I’m in the NA server but no one else really seems to have this issue but me lol

#

@night cloak Did you recently flag?

#

Change*

night cloak
#

This is the first time I’ve had this issue as well

light spear
#

My sister, thank you for all the information you taught me, and I am sorry if I bothered you

#

@night cloak

night cloak
#

Could you share a screenshot of your server, @night cloak?

night cloak
#

@light spear No worries. Have a wonderful day.

#

@night cloak A screenshot would be great.

#

Screenshot from the settings.

left siren
#

@night cloak 1.6.5 update release date ?

night cloak
#

Did they move it from basic? I can’t find it anymore @night cloak

#

@left siren Keep an eye on #news for any release news.

#

@night cloak it currently isn’t showing my server lol

left siren
night cloak
#

Fair enough

#

I did it the old fashioned way

left siren
#

😂now you can change your server

night cloak
#

I don’t need to, I’m in NA lol

#

It is likely a new feature that is preventing you from getting the score.

night cloak
brave steppe
#

How to unlink email from pub G account?

night cloak
#

@night cloak Like your server does not match with your flag.

#

@brave steppe You cannot.

night cloak
#

@night cloak Could you name one friend IGN?

copper quest
#

@ocean walrus

tight mist
#

Hello. Can someone here help me ? Someone hacked my PUBG account . Its was fully maxed . I was playing from first season. I spend more than 10000$ on it . Now someone hacked it and playing from it . If someone can help please.

copper quest
frozen sundial
#

Guys if I buy pack for 300UC and 800 coins in growing pack I will get 300uc and items?

dense knoll
#

Is AI mode permanent or time limited?
If time limited then for how long?

night cloak
#

Hi supporter, can you contact the Dexword employee to unblock and verify my account because I downloaded the game via an unofficial site by mistake

rough wolf
storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @🅳🅵〡BAKAR#4589. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

#

Please refer to subpoint(s) 2.12 in #faq for further information, @night cloak.

earnest lance
#

See kd

feral forge
#

Hello, @earnest lance. How can we help you?

fossil parrot
#

report guys x ray ID 51467353762

earnest lance
storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @earnest lance.

#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @fossil parrot. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

night cloak
#

Hey PUBG Mobile supporter, I accidentally downloaded the game from an unofficial site and didn't know it didn't agree with the user agreement and I got banned for 10 years. I apologize and promise not to do this again. I hope the account will be returned to me as soon as possible for not intentionally breaching the agreement. You can also review all my moves within the battlefield and it will prove to you that I did not use any cheat ingredients Kind regards and thanks

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

earnest lance
silver sparrow
#

Hello my name is rahul from UtubeWalaRahul Youtube Channel

celest shadow
silver sparrow
#

@polar marsh i got alot of copywrite strikes from Tencent for no reason and my channek is going to suspend in 7 days

earnest lance
storm flumeBOT
#

Please send your concern in #copyright and wait patiently for a response, @silver sparrow. We may otherwise have to mute you.

atomic jungle
#

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID:5824632640

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @atomic jungle.

hybrid tusk
#

Hi guys

#

Any one here?

#

👀 👀

celest shadow
#

Hello, @hybrid tusk. How can we help you?

hybrid tusk
#

This player hacker kill me

#

He took ban

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @hybrid tusk. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

hybrid tusk
#

This player play with him

#

He doesn't take ban why??

celest shadow
hybrid tusk
#

Okay i tell you now

#

You say we like it to be a clean game of cheaters

#

So please banned this because play with hacker

#

I play for rank and he kill me.

celest shadow
hybrid tusk
#

You mean report it in a game?

celest shadow
#

Yes.

hybrid tusk
#

Can I send pictures?

celest shadow
hybrid tusk
#

So!!

celest shadow
#

Feel free to contact the in-game customer service to report the player, that way you can attach your screenshots, @hybrid tusk.

hybrid tusk
#

Okay i will do it

chrome dust
#

What is release date of 1.6.5 update?

amber edge
#

@celest shadow hello , what if the hacker requested to unlink my account in customer service? What should i do?

celest shadow
shy delta
#

Salam My Pubg Account I was logging in with Facebook. Facebook was stolen, I got it back, only Facebook was shut down. Now I can't login to my Pubg account

storm flumeBOT
#

Please contact the customer service for further assistance, @shy delta. Refer to subpoint 5.4 in #faq for further information.

amber edge
#

Okay thank you so much

#

I have screenshot of last payment. I but i don’t have screenshot of the oldest payment. Is that alright?

hybrid tusk
#

Thank bro

pure spruce
#

.emulator

shy delta
#

Is there anyone to help?

#

Salam My Pubg Account I was logging in with Facebook. Facebook was stolen, I got it back, only Facebook was shut down. Now I can't login to my Pubg account

celest shadow
celest shadow
celest shadow
# shy delta Is there anyone to help?

Please contact the in-game customer service and the support of social media account in question for further assistance. You may refer to subpoint 2.8 and 5.4 in #faq for further information.

humble kestrel
#

Sir please help me I want to change my region,

celest shadow
shy delta
#

Don't you understand my problem? my Facebook was Closed and logging into my Pubg Account with Facebook now facebook is closed and my pubg account was connected to only facebook

humble kestrel
#

Sir please help me I want to change my region

night cloak
#

Hey, support PUBG Mobile. I was not helped with my issue via an email from a non-robot employee

dense yew
#

Fix this problem fast pls every time I send a verification code and enter it , it always says expired token

normal fulcrum
pallid briar
pallid briar
pallid briar
pallid briar
normal fulcrum
celest shadow
proud flint
#

Hi

celest shadow
night cloak
#

How can I communicate with an employee to solve the problem of ban and there is no record of information during the file request for the employee to review? This will only be done by an autoresponder, please. Please help me a lot

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

shy delta
#

Don't you understand my problem? my Facebook was Closed and logging into my Pubg Account with Facebook now facebook is closed and my pubg account was connected to only facebook

rough lotus
night cloak
rough lotus
#

Hard work doing against cheaters 😂

tall blaze
#

Hollo

#

@polar marsh please pubg-mobile-lite customer care contact

#

@polar marsh my pubg mobile lite account ban please help me

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tall blaze.

simple geode
#

Recently my Gmail Account Got Hacked , then within 5 mins I regained my access to my gmail and removed access from all other devices and then I Changed The Password . That person can still login to my game and I know how I ve made a Screen recording of what he is doing .

#

Even though Play Games is Showing account action required the person is still able to login to the Game

#

@celest shadow

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @simple geode.

simple geode
#

This Issue is Like almost same for both of the Apps . Just the issue is that The Staff of BGMI server has no idea on how to counter this problem

flat meteor
#

Somebody hacked my account and linked his email address. He keeps logging in from another location. How can i remove email.

night cloak
opaque perch
#

Hello sir I want to change my region in PUBG Mobile but can't get the SMS when I ente my number

pallid briar
bitter dawn
#

sir plz help me i want to change my region

#

❤️

#

Sir please help me i wont to change my region

pallid briar
bitter dawn
#

Sir mera parameter error a raha ha

#

region change nh ho raha parameter error a raha ha

austere oxide
#

Id= 5402165405
Phone= 03006838877
Time= 2:46 (GMT+5)
Every time i never recieves the verification code in changing the region to Pakistan...

pallid briar
pallid briar
austere oxide
#

How customer service will assist?

blazing sundial
#

No Customer will Assist Bro

long cedar
#

I need to transfer my pubg mobile acc that is linked with Google Play to bgmi but when I click transfer account it only says Facebook and Twitter

meager pumice
#

Why sometimes room cards can be reddem from clan every 7 days and sometimes 10 days?@pallid briar

turbid stump
meager pumice
turbid stump
prime river
steel pawn
#

Survive till dawn comes tommorow? 15 oct?

pallid briar
steel pawn
pallid briar
#

The dates have changed. You may refer to the latest post.

celest ivy
#

Hi sir my pubg account region was not changing plz help

pallid briar
elfin smelt
ember hollow
oak kelp
#

I have a problem with displaying purchased (or reseived from RP) items in personal space.
This problem happens only with backpack accessories, they displayed in lobby, displayed in match, but they not displayed in personal space (room with memories, armor, stats, vehicles, etc). Other purchased (or reseived from RP) skins and items displayed normally everywhere.
It's a bug with only these one-two backpack accessories or what?

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @ember hollow. You can also submit a report in #old in compliance with the channel's pinned instructions.

#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @oak kelp. You can also submit a report in #old in compliance with the channel's pinned instructions.

long cedar
#

Don't reveal ur mobile number online

heavy vortex
#

@celest shadow personal info ^

celest shadow
#

Please report the issue in #old and do not include your phone number, @spice goblet.

storm flumeBOT
#

Please do not use languages other than English, @hoary mica. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

hoary mica
#

Iam dont speak english

pallid briar
opal shuttle
#

Metro won't allow me to play, saying it's still under beta but how come all of my friends can?

cyan citrus
#

Please mention your device, @opal shuttle.

cyan citrus
#

The METRO ROYALE REUNION is not yet available for everyone, @opal shuttle. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

opal shuttle
#

Alright ty

cyan citrus
#

Glad to help, @opal shuttle!

shut rivet
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @shut rivet.

surreal geode
#

If I buy rp prime now will I have it next RP?

#

It will last a month?

cyan citrus
#

Yes, @surreal geode. RP vouchers does not have an expiration date.

#

Also, RP PRIME subscription will start from a month and may continue if you decide to purchase the subscriptions onwards.

pliant hatch
#

Bonus challenge is available in which country@cyan citrus

cyan citrus
#

No information in this regard, @pliant hatch.

night cloak
#

I need members for my clan

cyan citrus
#

You can use #clans for such activities, @night cloak.

rose eagle
#

When Season M4 is come?

cyan citrus
#

Should be around October 18, @rose eagle.

rose eagle
#

Thanks bro

cyan citrus
#

My pleasure, @rose eagle!

night cloak
#

Can I take my battle ground MOBILE india I'd back to pubg MOBILE

cyan citrus
#

No. You cannot, @night cloak.

night cloak
#

Is their any possibility

cyan citrus
#

No. There isn't, @night cloak.

broken sluice
#

Hello, I know I already asked this question but I want to confirm it

#

If I create a group but no body joins, will I still get the royale pass?

#

@cyan citrus

celest shadow
craggy leaf
#

any solution?

celest shadow
#

How can we help you, @lyric pelican?

broken sluice
celest shadow
broken sluice
#

Thank you 😁

craggy leaf
#

tell me solution, how to fix it

celest shadow
steel pawn
#

i have mistakelly kill my friend in game my merit goes to 40 insted ko 80

celest shadow
steel pawn
#

1

celest shadow
#

Please send a screenshot of your Merit record. You can access this by going to your tier overview, select "?" beside your Merit.

steel pawn
celest shadow
#

Please refer to this, @steel pawn:

steel pawn
#

pls help me @celest shadow i play on emuator middle east there is no solo match

#

i have wait 8 to 10 mints but didnot get any match

celest shadow
dire idol
#

Anyone cant help me metro royale the feature is still under beta testing and you have not been invited to try it out

dire idol
#

Piston i reported this for 8 days

celest shadow
dire idol
#

I want play metro royale

celest shadow
#

If you require further assistance, please contact the in-game customer service, @dire idol. Refer to subpoint 5.4 in #faq for further instructions.

storm flumeBOT
#

Please avoid going off-topic, @still relic. You may have unrelated conversations in #chat.

indigo sun
#

Hi, how i can talk to admin or moderator?

median jackal
deep peak
#

@celest shadow hi im shibe can u help me emulator settings or anyone that i can contact for emulator support

night cloak
#

I want a link to support Babji!

cyan citrus
cyan citrus
steady elm
#

As you can see, 3 shots fired- 3 headshots-3 kills-100% accuracy- platinum 4 solo tier and the achievement is still locked..
Why ?

cyan citrus
#

Which game mode were you playing, @steady elm?

steady elm
#

Solo-erangel

#

Classic

plucky patio
#

When does the new season start?...not battle pass

cyan citrus
#

No information in this regard yet, @plucky patio. Please keep an eye on #news for future announcements.

steady elm
#

@cyan citrus so, any explanation ?

golden lion
#

Is vpn allowed?

#

Tell?

#

Is VPN allowed?

steady elm
#

No

golden lion
#

Really

pallid briar
#

You may refer to subpoint 3.18 in #faq, @golden lion.

fossil bridge
steady elm
#

100m

#

each

#

i tagged distance after each kill to make sure of it

cyan citrus
#

You may not have completed the requirements to finish the achievement, @steady elm. If you believe this is a bug, you can report the issue through #old in compliance with channel's pinned instructions.

golden lion
pallid briar
golden lion
#

Ok thx

steady elm
#

thanks for answering

cyan citrus
#

My pleasure, @steady elm!

spice goblet
#

Hello @PUBG MOBILE
I want to change my country region but did not receive verification code. I need help to change my country region in pubg mobile

User id: 5963758669
Device: Infinix Note 7
Cellular Data
County: Pakistan

magic solstice
#

Why I didn't see the option of region change in my id

cyan citrus
#

That option is not available for accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @magic solstice.

silver sparrow
cyan citrus
#

Please wait patiently for a response from the community team in #copyright channel, @silver sparrow.

silver sparrow
#

i send msg there in morning but still no reply i have very low time for getting channel back i am also registered as pubg content creator

cyan citrus
#

You will get a response in due time, @silver sparrow. We cannot help you any further in this regard, please wait patiently.

silver sparrow
#

ok i will wait i just want to solve the problem 😞

wise oracle
ember hollow
storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @wise oracle. You can also submit a report in #old in compliance with the channel's pinned instructions.

worldly plume
#

i was playing metro royal without any problem now i can not access it why?

ember hollow
ember hollow
cyan citrus
cyan citrus
#

Please refer to my above response, @ember hollow

ember hollow
#

Yes I did what you said but no one helped

cyan citrus
#

You may need to wait until the METRO ROYALE will be available for more players, @ember hollow. We cannot help you any further in this regard.

ember hollow
lavish silo
#

Hi,
Can i get help about banned account ?
I was get banned for month because someone I don’t know they cheat on the game,
Can you help me please ?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @lavish silo.

worldly plume
ember hollow
#

My friend is entering, I cannot enter, they are eating our right.

#

The money I invested in pubg is haram for them

cyan citrus
scenic hawk
#

@polar marsh @lime juniper i want to report a undetectable hacking software for pubgm

lofty hedge
#

Hi one of my friend got banned
But he is true he did not cheat but got banned so help to recover

charred dagger
#

I also got banned for no reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @charred dagger.

pallid briar
bold pumice
#

Ok where do I report this glitch I lost both my lvl 6 helm and body armors due to this happening now 2x in metro royal

#

And unfortunately I don't have the million cash to replace it

stone totem
#

sir hacker attach his logins to my pubg mobile account

lucid tide
#

Who knows why happened this with me, when i try to play metro?

ID: 51300536555
DEVICE: MI10 T PRO
WIFI
COUNTRY: HUNGARY

rotund condor
#

Hello Pubg mobile Team, My account I'd is banned for ten year's ( change Your date accordinly) and don't know the reason behind it. U have never played against the rules of pubg mobile. Please review

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @rotund condor.

pallid briar
# bold pumice

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @bold pumice. You can also submit a report in #old in compliance with the channel's pinned instructions.

pallid briar
pallid briar
lucid tide
#

Okay, i get it bit i played until today every day. I have so much items in my inventory.

stone totem
pallid briar
lucid tide
hearty echo
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @hearty echo.

prime river
#

@cyan citrus ?

pallid briar
#

What device are you using?

lucid tide
fathom crag
#

Why i'm unrancked

storm flumeBOT
#

Please refer to subpoint(s) 3.14 in #faq for further information, @fathom crag.

kind dirge
#

Hey PUBG Mobile support team, my account has
been hacked and I do not know about it. Some used
my PUBG account and play with it. I get my account
and link again but I find my account blocked. Please
un banned my account I hope to refund me as soon
as. I need my account and I can't spend my day
without playing, and I hope you pay attention to my
account. Ask and wait for your response eagerly
ID 5252426586

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @kind dirge.

night cloak
#

is tomorrow the infection mode or on saturday

feral forge
limpid falcon
#

@here report this dude for Aimbot and instant knock

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @limpid falcon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

sudden owl
#

When will RP M4 come?

cyan citrus
#

Should be around October 18, @sudden owl.

night cloak
lucid tide
#

When will Metro playable to everyone?

cyan citrus
#

No information in this regard, @lucid tide. You may provide your feedback through #old.

lucid tide
cyan citrus
#

You can try that, @lucid tide.

lucid tide
feral forge
cyan citrus
amber edge
#

Hi @cyan citrus

lucid tide
# cyan citrus Which items are you referring to?

I played metro 2-3 houra until yesterday, i had 10 sf set 5 oec mk, 6 oec awm and many 6 set and refined mk. But today is alredy beta. Anybody can play from my friends, im the one noob who "banned" 😂

amber edge
#

I only have 1 screenshot of my payment because i just bought the account from a friend last October 12, 2021. Is it alright ? Even though I don’t have 2 screenshots?

cyan citrus
cyan citrus
lucid tide
cyan citrus
#

I'm unable to answer that, @lucid tide. You may contact customer support in-game for further assistance.

lucid tide
cyan citrus
#

Glad to help, @lucid tide!

crisp olive
storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @crisp olive.

pallid briar
#

Could you please try looking into your devices audio settings and see if there is any options about mono channel audio or something similar? You can try checking that?

tiny jewel
#

Mine sucks

plain hinge
#

Anyone there who can join my rp group purchase? I need only one player?

pallid briar
#

Can you try changing those and see if it helps? Otherwise try restarting your decive.

tiny jewel
#

Anyone who could gift me next season rp?

pallid briar
plain hinge
#

Get 20 uc free

tiny jewel
#

Ok am sry I won't beg

plain hinge
#

Whixh one do i use bro

#

Am kinda new

pallid briar
plain hinge
#

I think i did

pallid briar
#

Please wait patiently in that case.

plain hinge
#

Hey where is the general chat

cyan citrus
#

If you don't require any assistance regarding PUBG MOBILE, please move to #chat. Also, such inquiries are handled in #discord, @plain hinge.

pallid briar
#

It might have something to do with your device and the operating system. You can try updating your software by installing the latest software updates. Otherwise you can try doing a factory reset at your own wish. Sadly I don't have any exact solution. Feel free to report the issue in #old too following the instructions that are pinned to that channel, @night cloak.

#

Understood, but sadly I don't have any other solutions other than the once I already suggested. Maybe someone else can assist you further.

tiny jewel
dire pebble
#

Admin

#

Achievements sharpshooter for me is glitch no Complete . I try 5 time no work I am Platinum 3

night cloak
#

If i buy 2 rp pluses will it be 12 dollars just to make sure

#

Cuz i dont wanna get it wrong

celest shadow
#

Feel free to use #activities for PUBG MOBILE player activities, @winter shard and @brittle bane.

celest shadow
night cloak
#

Yeah, i was gonna gift one to my friend

#

Ahaha

celest shadow
night cloak
#

My bad, normal rp pass. 5.99 x2 12 dollars

celest shadow
#

No worries.

granite sigil
#

C1s2 m4 release date??

night cloak
#

Can anybody help me?

cyan citrus
#

Please state your issue, @night cloak.

cyan citrus
night cloak
#

@Bunk I am new in discord and this server I need a region change help.

cyan citrus
#

What is the issue you're facing while changing your region, @night cloak?

night cloak
#

On*

#

While I change my region the game wants me to provide my phone number to them so that they can send a verification code,but after giving it I don't receive qny verification code.

#

any*

fierce tide
#

Someone hacked my account. My Facebook has been disabled and when I tried to request a view form ,the email was not working anymore however I have my twitter acc connected on that pubg acc but when I opened it through twitter acc. It has been reset like it shows to select a region a character and everything which means the hacker unlinked it to my twitter acc. Worst thing here is that I don’t have a third link on my pubg acc. The hacker changes my flag and he/she left the clan that I belong. How am I suppose to fix this

storm flumeBOT
#

Please contact the customer service for further assistance, @fierce tide. Refer to subpoint 5.4 in #faq for further information.

steel violet
#

I want to unlink twitter from my account

feral forge
night cloak
#

I provided all the information you wanted@Bunk

cyan citrus
#

Thank you, @night cloak.

feral forge
# steel violet The hacker linked my account

You should first identify which of the login method has been compromised by the unauthorized person, then secure it by changing password and enabling 2FA, you may also contact the respective social media support in question for further assistance in this regard to recover it. And if the unauthorized person has linked their own social media link to your game account that you have no access to, you can contact the in-game customer service and request a support agent to unlink it for you.

night cloak
#

How much time it will take for this issue to resolve?@Bunk

cyan citrus
#

No information in this regard, @night cloak. You can provide your feedback through #old in compliance with channel's pinned instructions.

steel violet
#

Is there a support team on Facebook?

night cloak
#

but can you give me a hope that this issue will be resolved @cyan citrus

cyan citrus
#

I'm not affiliated with game developers and I cannot make such predictions, @night cloak. Your patience is highly appreciated in this regard.

night cloak
#

Ok but 1 more thing that I wanted to change my region from USA TO Pakistan @cyan citrus

cursive silo
shy delta
#

Salam

pallid briar
#

Hey, @shy delta @cursive silo! Do you require any assistance?

cursive silo
#

This is a new cheat that most people use

shy delta
#

Azərbaycanca bilən yetkili yoxdu?

cursive silo
# cursive silo

Most of the time, arrows fired from long distances at the enemy hit the opponent's head

pallid briar
pallid briar
# cursive silo

Could you please delete this screenshot and help the user out, @night cloak?

night cloak
#

The screenshot is fine.

dire pebble
#

Sharpshooter achievement for me is bug I am platinum 3 not working

night cloak
#

@cursive silo You risk a ban for using such apps, sweetie.

#

@dire pebble The achievement is bugged, yeah. Make sure to keep trying and restart your game after every try.

cursive silo
night cloak
#

@cursive silo If you notice, they are not using the accurate name PUBG on their app names. Hence it cannot be copyrighted.

shy delta
#

My pubg account was hacked

cursive silo
night cloak
#

@cursive silo As it does not violate Google's terms of service, they will not remove it. However you can still report the app to copyright team.

storm flumeBOT
#

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @cursive silo.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

night cloak
#

Follow this link.

pallid briar
cursive silo
shy delta
night cloak
#

@shy delta What did they say?

shy delta
night cloak
#

@shy delta Do you not have access to the game with a second account?

shy delta
night cloak
#

If you do not have a second account linked, you cannot get it back.

shy delta
night cloak
#

@shy delta Which money did you transfer?

shy delta
#

My Accaunt

night cloak
#

If you spent anything in-game, those are gone with the account.

shy delta
night cloak
#

Anything spent in-game are not refundable.

shy delta
night cloak
#

You can say that.

shy delta
#

Thanks, I hope we don't see each other again Pubg loses a lot of players 🙂

#

Goodnight )

tight mist
#

When he hacked my he disabled my Facebook account so i have no access to my pubg some how i get access to my Facebook account in week then i login to PUBG account through Facebook but he can login to my PUBG through Gmail . So I contact PUBG support and send them screenshots that what is happening but they keep saying we working on it

#

Someone can help my account is hacked

#

I spend 10000$ on it playing from first season

#

I try everything but pubg game support not helping

night cloak
#

@tight mist If you do not have any access to your game, unfortunately, the game support cannot help you.

tight mist
#

Then who can

night cloak
#

You and the Facebook team.

tight mist
#

I contact them when i have access and they did nothing

#

How can Facebook help can you explain please

night cloak
#

Facebook can lift the ban on your Facebook account as your account was compromised.

tight mist
#

I have gained access to Facebook now

#

And then i login to PUBG account but PUBG banned me for 7 days. After that when i try to login then i have no access to pubg

night cloak
tight mist
#

Yeah

night cloak
#

Actually unlinked early and then used cheat.

tight mist
#

I think so

#

So what can i do now

night cloak
#

This is sad. Even if the support remove the access of the hacker, you cannot login to your account cause there is no link.

tight mist
#

I can send them gmail to link

night cloak
#

Linking does not work like that. During linking process, you, email provider and the game need to be on the same direction. Which is not possible because the request have to be made from your side but you cannot request cause you don't have access.

tight mist
#

Yeah

#

So there is no way

night cloak
#

Hence the customer service cannot help you.

tight mist
#

I try to contact them but

night cloak
#

You see the customer service is helpless too.

tight mist
#

But its there fault i told them when its first happened and they did nothing

#

They are helping hacker

#

I spend so much on my account

night cloak
#

It needs time as there are too many requests.

tight mist
#

And he has it for free

#

They can ban it at least

night cloak
#

They cannot ban an account like that.

tight mist
#

So anyone can hack and have everything for free😂😂🤣

#

Wtf

#

Thanks hope

#

For explaining and helping

#

I appreciate it

night cloak
#

No worries. Anyone cannot hack tho. Make sure to enable a 2FA on you social platform.

wicked seal
#

Hi, my Facebook account has been hacked and my account has been banned for 10 years. I know very well the rules of the game. I am playing from the fourth season. I hope to solve my problem. I have proof that my account has been hacked. Please, I want help

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @wicked seal.

quartz moth
#

@night cloak infection mode coming today or on 22nd or 31st

night cloak
#

Does anyone know if payload it back yet? It says online 15th but I can't find it

pale kite
#

you can provide your feedback about the game in #old.

pale kite
grizzled zephyr
#

The fatal contamination event just ended and I didn’t redeem anything did my coins expire too or will they be carried over to the second phase?

red junco
#

guys one of the players teaming

#

and i cant upload the video

#

where is the room to upload the video

novel coral
#

hello what i can do when one throw nade on me and get me knocked ?

red junco
#

Teaming report please

#

Report for teaming please

olive dove
left siren
#

1.6.5 update release date ? @olive dove

olive dove
olive dove
olive dove
open oyster
#

<@&481161015728406538> bro infection mode not related yet so kindly release it please pubgmobile

feral forge
#

Infection Mode coming soon, you may refer to this post in #news, @open oyster:

#news message

Also, please do not mention the moderator role unless there is a server related emergency.

open oyster
#

@feral forge oh thanks for the fast reply

lusty musk
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lusty musk. Remember to read through #faq before asking questions in the support channels.

lusty musk
#

some one play with hack i have his id and i need to report him

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lusty musk. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

odd cave
#

Is there any chance that Titian mode will be available in classic?

#

Seems like all are busy, anyway mention me whenever you answer!

celest shadow
odd cave
#

Ok thanks

fathom void
#

Please help me

#

@celest shadow Help ne

celest shadow
fathom void
#

How to contact?🧐🧐

celest shadow
#

You cannot contact the customer service if you are accessing PUBG MOBILE from India, @fathom void.

fathom void
#

@celest shadow ?????

hardy portal
#

Sir I want to change my region to Pakistan

celest shadow
celest shadow
night cloak
#

Please help I got banned from chatting in all chats and the reason that I chatted in world chat while I didn't chat there I was chatting with a friend

celest shadow
night cloak
#

I am global version and I can't reach the customer service

hardy portal
#

I can not change region under basic setting please help

storm flumeBOT
#

Please contact the customer service for further assistance, @hardy portal. Refer to subpoint 5.4 in #faq for further information.

night cloak
#

I don't know whats wrong with pubg

#

They force us to quit it because all of this bugs

#

And no one to contact worest customer service ever

fathom void
#

@celest shadow

celest shadow
fathom void
#

@celest shadow 💩 💩 💩 💩

jaunty coral
#

@pastel hearth contact here

pastel hearth
#

My account was banned with out any reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @pastel hearth.

chrome crane
#

Hey I got invite from deleted players why...

hardy escarp
#

Assalamualaikum

#

Sir not change my country region plz help

#

Plz

#

Help

#

@night cloak

night cloak
#

@hardy escarp You cannot change your country to Pakistan.

hardy escarp
#

Yes

#

Pubg id

#

Plz help

night cloak
storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

prime river
fresh flame
#

So, is the Infection mode here??

odd cave
#

Is Runic power Ranked or unranked mode?

feral forge
feral forge
boreal sorrel
#

I don't use any hacks....but pubg mobile has been banned my id...plz help me

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @boreal sorrel.

fast obsidian
#

Hi Why do so many people wear a band?

pure raft
#

Hello, will this give me everything in the box or just one out of it?

heavy vortex
#

All of the remaining ones. @pure raft

pure raft
#

Okay thanks

night cloak
#

i want to report a hacker, however he was helping a guy to do rank push

#

device - iphone 11 pro max
country - uae
server asia solo fpp

#

hacker was from europe server

#

i have both uid screenshots as well as recordings

#

where should i send it lmk

#

i also reported the hacker ingame but not sure about whether the teamer with him would get banned

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.