#questions
1 messages · Page 1474 of 1
@Dyno plss help meee my account is hack plss help me
You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4, @brazen jewel & @zenith cairn.
This isn't a proper response from pubgm-support :/ Encourage players to play FPP or make the lobby upto 50 players only. Do something about it. Unfortunately, I've to play CodM for FPP gameplay but I don't want to.
Give me uc😩
You may purchase UC in-game or via https://www.midasbuy.com/midasbuy/ot.
@night cloak customer service not help me dear I have trouble to enter my pttp code error plzz help dear
Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord. Should you require assistance in this regard you may contact in-game support, thank you for understanding.
Plss help me
A majority of users prefer TPP over FPP trying to encourage user to do something they don’t enjoy is near impossible. You may add your suggestions in #old.
Can you still access your PUBG MOBILE account?
My PUBG MOBILE account is hacked
Kindly answer this question so I can redirect you to the correct area for assistance.
Can you still login to this PUBG MOBILE account?
What’s your native language?
Yes
Please refer to this message, @brazen jewel.
Hmm
@lime juniper
Hello! I hope you’re having a great day/night. Kindly state your issue otherwise We’re unable to assist you, thank you. 
Are you speaking Arabic
Please refer to the private message from @polar marsh for further information, @scarlet musk.
This server is English only, @jaunty stratus. Should you require assistance in languages other than English you may refer to #735483472432594994 subpoint 3.1 for a list of regional communities.
But are you can help me
In order for Tencent support to assist you, you’ll need to have access to your account. Kindly contact your respective social media’s to gain access to your account.
In English I can try, yes.
You cannot claim rewards?
I can't collect the rewards I get by reviewing
Okey
Where
You may click -> #old and report the issue there.
@night cloak.
Well, they asked me for information. Can you tell me what this information is?
When submitting a report in #old, please provide the following information:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Issue Description
▫️ Video Recording/Screenshot
I can't fill it up until after 5 hours
You can edit your message in #old to include the required information.
I am not a bot. Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord. Should you require assistance in this regard you may contact the respective social media’s to gain access to your account.
Okey
I have another question
If this was the social media that was hacked then, yes.
What does this mean?
This is not possible. You may try contacting in-game support for further assistance.
Numeric User Identification
Your in-game ID.
Ok thanks
If in-game support cannot assist with a account related issues unfortunately there’s nothing else to be done.
Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord.
You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.
Unfortunately spending in-game does not change the system for just you. You’ll need to gain access to your account in order for in-game support to assist you.
We cannot help you. Please avoid repeating yourself again and again. It does not give us the ability to help you in this regard.
If your social media account has been compromised or stolen by an unauthorized person, please contact the customer support of your social media account in question to recover it first.
Once you have recovered this account, you can log into your PUBG MOBILE account again and contact the in-game customer service for further assistance.
Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. Thank you for your understanding, @night cloak.
I'm noy able to collect ban.pan security reward like 6 review box and 21 correct judgment reward like 3 classic coupon
Can you please try performing a routine repair from the login? If the issue persists, please report it in #old in compliance with the channel's pinned instructions.
I done with all thing the restart device routine repair unistall reinstall all that stuff
Please report this issue in #old.
Twitter has access to your account's data even before the username has been changed. As long as you remember your Twitter username, you can contact Twitter's support at https://help.twitter.com.
This issu arrive since 2 days nadia told me all the process and all done with feedback
Still the same thing happened last 2days I'm not able to collect 6 review box
Please change my region
If you do not have access to your PUBG MOBILE account, the customer service will not be able to provide you assistance, @night cloak. Consider recovering your Twitter account first.
Thank you for submitting a report. We will let you know if we have more information about your issue.
Not only me my 4 friends facing same issu
This indicates that your Twitter account has been unlinked from your PUBG MOBILE account. That is why it created a brand new account for you, @night cloak.
Can you please provide their information as well?
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
Bro it’s end, cuz 3 month ago my acc has stolen
Do something before Sunday other wise all the couple that is available to collect are gone
I lost +-10k$
Unfortunately we cannot assist players with in-game account issues through the community. Please contact the in-game customer service from the login menu and explain your issue and situation, @night cloak.
5171176242
Moto g play
Celluler
Pakistan
Yeah, but it’s over(
Thank you.
The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.
Do you have a screenshot for this issue?
Please avoid going off-topic, @crimson sentinel. You may have unrelated conversations in #chat.
I need help my rank is ace in fpp south America and it says not ranked?
Bro i bought the rp group purchase thing for 290 uc and i need to know if nobody joins my group will i still get rp?
Unable to collect daily challenge reward from the video review system, it says collected but nothing is collected, reward collect button never changes to “obtained”.
If your group is not full at the end of the event, the Royale Pass Upgrade Card will still be sent to your inventory within 24 hours.
This occurs when the number of players, or the rating, is greater than 10 000, and thus visually unable to be properly displayed. This may also be a result of a frozen rank due to account abnormalities.
Note: Guest accounts are not ranked.
Can you please provide us with the following information?
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
I cannot see any option from which I can link my twitter with my PUBGM account
@safe walrus Your account is linked to Game center/wechat/VK, kiddo.
....
So how to?
You can’t 🤷♀️
....

RIP ik what you mean. 
😭
I banned issue
Please refer to the private message from @polar marsh for further information, @upper igloo.
Hello i need help
Hey! How can we help you?
I come from Bosnia and ive been always chasing #1 on my flag but i live in germany and my region is set to germany and now you put that no matter flag you get the best region stats for the region that is set on your profile... Can i change my region to Bosnia somehow?
You can change your region from the basic settings in-game. Click on the "Account" button. But the system will automatically select your server options based on your actual location.
Ive tried but it doesnt let me change
Could you please provide a screenshot of your basic settings?
Where are you currently residing?
Germany but ive always had a Bosnian flag and i want to be top in Bosnien because i come from there
You may refer to this:
Okay
Can you help me? I started game in metro royal and it was bugged and I’m lost all my loot?…
6-7 time game was trying to update and then crashed
hello guys
i unlinked gmail on my account 2 times but after 7 days it says faild to unlink
i did this 2 times and still the same at last second it says tha same
can anyone help me please 😇
Please help me, I can't login to my account. I think someone stole my account through my Twitter account. He also blocked my device from logging into my PUBG account. I have tried to log in using Apple ID and email that linked with my PUBG account but still have problems with it.
When is survive till dawn coming
October 22. You may refer to this in #news :
i typed "for u" and got muted 1 week 🤠 how is "for u" against the terms and conditions
Why i cannot change my region to Pakistan?? I never recieves the confirmation code...
@neon aspen, please state your inquiry if you require any assistance.
How to download music in pubgm@cyan citrus
You may use the ''Music'' section in your profile overview, @meager pumice.
Yes and then how i can use that for in car music?
What do you mean by ''in car'' music, @meager pumice?
I mean like music in vehicle how can i have it
That is not possible to shift that music to vehicle music, @meager pumice.
I see that someone on stream have this new song paradise in vehicle
You can enable default vehicle music by going to in-game settings > enable ''Vehicle Music'' option, @meager pumice.
I don't have information in this regard, @meager pumice. You can check after enabling that option.
Can anyone tell me why when I try to leave my crew its telling me crew has been locked? And how i can leave it?
Oke thanks for helping me
Crews may get locked locked during All-Talent Championship. You may need to wait for the tournament to end.
My pleasure!
@cyan citrus Figured but just a couple days ago I added and removed someone and I didnt get that message
How to know if my skins have exclusive pose?
@cyan citrus what is the release date of 1.6.5 update
We currently do not have a specific release date for the upcoming update, @left siren. Once we do, we will publish further information in #news.
my acount got hacked i have gmail but i dont have tweeter and i cant unlink it as well plz help
Please contact the customer service for further assistance, @cloud garden. Refer to subpoint 5.4 in #faq for further information.
Yes I have it
How many time im click on collect it's show the second pop up but never show to collected or obtained
how can i download on laptop
I won an event on October the 5th. Took 4th place overall in the gladiator odyssey event and still haven't been contacted about my winnings.. they posted me on their socials but haven't heard anything yet. . Any help or ideas on when they'll pay us ?
We currently do not have a specific release date for the upcoming update, @golden lion. Once we do, we will publish further information in #news .
You can play using the gameloop emulator:
▫️ https://www.gameloop.com/
You can try to send your inquiry to #copyright and wait patiently for a response.
Can u open the game with 2 devices on the same account?
Without being disconnected on any of the devices
No, that is not possible.
I want to change my country region but did not receive verification code. I need help to change my country region in pubg mobile
User id:5722100913
Device: Huwaei Nova 7i
Wifi
County: Pakistan
Please contact the customer service for further assistance, @gusty walrus. Refer to subpoint 5.4 in #faq for further information.
Please do not use languages other than English, @gusty walrus. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Is vikendi permanent?
yes bro
Ok
Pubg is saying that twitter still has my account linked and Twitter is saying that The account is not linked
I want to change my region but pubg not send me pin number help me
i cant hear the sound of in game like feature
I'm not getting verification code help me
Please contact the customer in-game for further assistance, @chrome crane.
They didn't help me always say start new conversations
Hello, I am detective and I saw it do 105 damage with the M762 while i watching the video. This is normal damage? I think The AR guns can’t do more 40~50 damages
more than 40~50 damages
Any updates on FB not being able to get unlinked after 6 and a half days? Thanks
If you believe this is a bug, you can report it through #old in compliance with channel's pinned instructions.
Can you please mention your country?
I switched the server to North America by mistake and I want to return it to Europe without waiting for time
@cyan citrus I switched the server to North America by mistake and I want to return it to Europe without waiting for time
Unfortunately, you will need to wait for the cool-down to reset, @glad ledge. There is no other way.
Please do not use languages other than English, @glad ledge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@cyan citrus Possible link to the server disco in pubg mina in Arabic
Please refer to #735483472432594994 sub point 3.1 for regional communities, @glad ledge.
How much merit do you need to play multiplayer
You will need at least 60 merit to play with a team, @night cloak.
Why I got muted in the chat match for being swear wtf
Thats funny
I cant speak swear word in my buddies team?
Thats weird lol
Please avoid using inappropriate language in both voice and text channels to avoid such penalties in the future, @lofty locust.
But I meant to unkown players just I was with buddies in the room match?
That does not change anything.
It looks like pubgm dont let us to talk with my buddies
How to solve this?
Hello!
Pubg I cannot change my region how can i change my region please help me
Try to disable this option from your in-game settings, @prime river
I want to change my region to pakistan but i am facing an error. I mean i don't receive the verification code in my mobile. Please help
@crimson sandal You cannot change it now sweetie. Try again after a week or two. You can also try contacting the customer service.
I have tried. But all in vain. I tried and nit succeed and then i tried after three weeks but same problem
Then try again after a week or two.
546945768
iPhone 12 Pro
Wifi
Singapore
Thank you.
Hello, PUBG MOBILE. I know that you are very busy due to the large numbers of messages. I had no problem with my account. My account has been banned for no reason and I swear that I have never use external materials and I play clean play and I was so carful to comply with the terms and integrity of the game.
i ask you to solve the problem as soon as possible because I am wronged
thank you PUBG MOBILE
The account id: 5729967657
The uset name: mandooo7070
Please refer to the private message from @polar marsh for further information, @fickle nimbus.
You can send people uc right?
Yes, you can do it by using Midasbuy (https://www.pubgmobile.com/pay), @night cloak.
Please help me, I can't login to my account. I think someone stole my account through my Twitter account. He also blocked my device from logging into my PUBG account. I have tried to log in using Apple ID and email that linked with my PUBG account but still have problems with it.
Could you please elaborate what is the issue when you try to access to your game account with other login methods?
This is my issue that I had
For account related issues, please contact the in-game customer service for further assistance in this regard. However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.
How to contact the in-game customer service ?
You may refer to subpoint 5.4 in #faq for further instructions.
Get it, thankyou
Hello i have a question why there is no payload and infection mode and survival till down mode
Those modes will be available soon in-game, @static crypt.
Oh i was a litlle woried that those gameplay will be not added i loved play these mode and thank you for adding back wikendi i love that map but i loved that map has been pernament becuase so many players love that map
Thank you so much for your valuable feedback, @static crypt.
👍
Hackers aimbot
Could you please elaborate your inquiry?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
hi please help me why im getting 15 min ban a lot times
Please refer to the private message from @polar marsh for further information, @harsh sedge.
In that case, you can report the player through in-game report feature.
Is pubg mobile is giving 10thousand uc who report's hack or cheat promoters
@cyan citrus Upcoming update will be in store or in-game?
Major updates are always released through Play/App Store or official website, @normal fulcrum. Smaller patch updates are released through in-game.
Got it. Thanks
My pleasure, @normal fulcrum!
It's legit or fake please answer
Can anyone help me recover my migrated account please... i have been trying to contact pubg for 3 months now
😐
@cyan citrus are u an admin?
Once your account has been migrated to another version, you will not be able to use it again in the global version PUBG MOBILE, @ionic slate.
But the thing is i did not migrate it🙂
That does not change anything, @ionic slate.
You can contact customer service in-game and customer service of the compromised social media account for further assistance, @ionic slate. We cannot help you any further in this regard.
how do i link my google account to play store
I have gained access back to the social media that was linked to my account but once i tried logging in using that FB account it gave a new account...
We cannot help you any further in this regard, @ionic slate. We only provide community support through this platform. You can contact customer service for further assistance.
Can you please elaborate?
@cyan citrus what is that
Uh okay apparently the customer service in-game cant help me too, anyways thanks... what a great community👍
Please add more details about your inquiry.
i am trying to download pubg on laptop and it tells me to link my google account to the play store
@cyan citrus
Can you please share a screenshot, @night cloak?
I'm unable to help you if you can't provide the required information, @night cloak.
Does this mean i dont get a reply on gmail
The Email is only usable for general queries and cheater reports, @ionic slate. For account related issues, you can only contact customer service in-game.
Oh okay
The scroll button that expands the 3rd person view does not show up to me can anyone help?
plz give me pubg mobile tech team email
Can you please try to do a Routine Repair of the game?
PUBGMOBILE_CS@tencentgames.com. Please be advised that the Email can only usable for general queries and cheater reports.
Hello, My Facebook Account Connected to My Pubg Account Has Been Closed. How Do I Log In To My Pubg Account?
we are internet service provider in pakistan.we want to optimize our new ip pool.
How can I go back to the North American server if due to a bug or error or something like that I was put on the European server?
Hello , my pubg account was hacked. The hacker put his fb account in my 2nd link. How do i remove it?
If there is a cool-down on our server, you will need to wait for that to end.
Please contact customer support in-game to remove the unauthorized access from your account.
The customer service don’t reply .
Hello, My Facebook Account Connected to My Pubg Account Has Been Closed. How Do I Log In To My Pubg Account? ????
I keep contacting the customer service but i got no response
A delayed response can be expected due to enormous number of requests every day. Your patience is highly appreciated in this regard, @amber edge.
plz give us pubgm technical team contact .we need technical support.
Do you have any other login method that you can use to access the game?
pubg mobile
We don't provide support for that here.
I really need help , I need to remove the unauthorized link in my pubg account.
Unfortunately, the Email is only usable for general queries and cheater reports. You can only contact customer service through in-game for account related issues.
No, only with my facebook account. My facebook account has been disabled.
our internet clients facing lobby issue.
where we can request for ip pool optimization in pubg servers
When your Facebook account was disabled?
No information in this regard. We don't provide support for such issues here.
it's been 4 days
If you think that your account was disabled by mistake, please use this form to request a review, @shy delta.
Anyone knows how to bypass the generated replies that in game cs chat gives us? Asking for a friend i dont really have faith in them 😒
I did the steps you said they didn't come back
You cannot avoid them, @long kettle. Those replies are meant to understand your issue more properly and connect to concerned customer service representative.
Then we cannot help you any further in this regard. If you don't have any login method to access the game, customer service may not be able to proceed. You may need to create a new account to play the game.
No matter how many times you try it never actually directs you to a real agent, it just ends the conversation so thats my question how to make it do this at the end of the conversation?
Can you please describe the issue you're facing, @long kettle?
I deposited money into my Pubg account. I bought Uc. Out of the blue, are you saying that too many ends?
It’s my friend’s issue not mine, he somehow accidentally changed his server, his lowest ping is in Europe and he can barely even play there but now he doesnt know how it changed it to SA and it gives him a really high ping so he cant play or complete missions 🤦🏻♀️
Please do not use languages other than English, @shy delta. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Your account security is your own responsibility. Feel free to contact customer service in-game for further assistance.
Customer service cannot help you with that issue. You may need to wait until the cool-down has been reset.
LOL which is 60 days, oh well enough to find a new game.. Pubg is begging to lose even more players at this point. How sad 😆
In-game support does nothing, I came to your discord server. Anyone from the authorities?
Feel free to provide your feedback through #old.
We only provide community support through this platform and cannot help you with account related issues.
Thanks but no thanks, they’re useless everywhere 🤙🏻
Who should I write to about the account?
@cyan citrus Hello my friend, my email was hacked and my account was blocked by cheating. Can you help me?
5716219722
This hands account
Please refer to the private message from @polar marsh for further information, @austere widget.
You can start by describing your issue and select relevant options available during your inquiry, @shy delta. We cannot help you any further in this regard.
I contacted the customer service using other pubg account to report my problem in my account
That should be fine as far as you provide the accurate and relevant information for the compromised social media account in question, @amber edge.
I put my email account but not the email account in the link cause the email account link in 3rd link was disable is that alright?
Can you share a screenshot when they asked about your Email address, @amber edge?
They asked first and i ended the chat and make a new chat
Also they asked about when I registered the pubg acc
But i put the wrong one cause i dont remmeber
My Facebook Account Has Been Stolen and Banned My Pubg Account Has Been Linked To My Hacked Facebook Account. What should I do?
That should be fine.
You have already been answered. Now, please move to #chat and do not clutter the support channel.
My account got banned for some reason and idk why
Please refer to the private message from @polar marsh for further information, @warped blaze.
Can you please submit a report regarding this in #discord, @tough chasm? This channel is reserved for PUBG MOBILE-related questions.
Ah sorry
Will there be payload 3.0
No information in this regard yet, @thick girder. Please keep an eye on #news for future announcements.
Ok thank you
Glad to help, @thick girder!
@cyan citrus is it alright? That i uses other pubg account to contact customer service and asked to unlink the hack link account in my pubg account?
But i told them my uid.
And the account that i have access to
Should be fine but I would recommend you to contact them through your account or login menu, @amber edge.
I told them that
Should be fine.
Glad to help, @amber edge! Please do come back again, should you require any further assistance.
Thanks for you help! ♥️ Really makes me bring back my hopes.
I am currently #1 in NA squads with almost 7k points and I am keep getting 10 min bans
Please refer to the private message from @polar marsh for further information, @safe totem.
Help with the issue, no hacks/VPN/third party softwares are being used. I don't want to hear about any of the switching from wifi to data or that stuff. It's just playing PUBG mobile normally and for some reason getting 10 minutes then 30 minute then 1 hour bans. It's so annoying because points are being lost due to this stupidness
Please refer to the private message from @polar marsh for further information, @proven horizon.
I don’t get the message to reset password after you incorrect input 2 wrong passwords. My email is fine I just forgot to write down my password.
Invested in this account I don’t want to lose
Please try again at later time or contact customer service in-game for further assistance. You can also submit a report of the issue through #old in compliance with channel's pinned instructions.
I have a question
Please state your question, @south wedge.
So uh, I bought the group purchase perks but I don't have a group, do I still get the rp when the new rp comes?
Even if the group isn't full at the end of the event, the Royale Pass Upgrade Card will be sent to your inventory within 24 hours, @south wedge. You may not receive the additional perks for completing group members.
Germany.
Please try to do a Routine Repair of the game, @simple torrent. If the issue still persists, contact customer service in-game for further assistance.
But like I bought the 800 uc one, so do I get the extra perks and a free emote or the 5$ one?
@cyan citrus
Is it possible to receive a 10 year ban from playing Metro Royale and using the couple minor glitches that literally everybody else had been using for weeks? (i.e. using the speed glitch, going out of the map around the Radiation zone, etc.)
@cyan citrusbro what is the release date of 1.6.5 update
Hi i want help please
Is there anyway to change my country before 180 days
Because my pen friend changed it when he was playing
Olá
hello i have a problem i want to know why when i enter the game through discord the game audio is low the volume i cannot hear the enemy's footsteps
???
Hi, I am unable to collect rewards in 'Video Review'..whenever I tap on collect it shows a popup 'Collected' and the screen freezes. Also, the 3 classic crates are not added. Please help.
Hello Whenever I enter pub g It automatically cuts off the call would you know why
Please refer to the private message from @polar marsh for further information, @sacred leaf.
Minimum age requirement is 16.
If a player repeatedly exploits the bug/glitch to create an unfair gaming environment for other players. The appropriate punishment will be applied, @chrome ibex.
We currently do not have a specific release date for the upcoming update, @left siren. Once we do, we will publish further information in #news.
No, your only option is to wait for the cooldown to end before you can change your country/region again. Also, please be advised that sharing account is against the terms of service of PUBG MOBILE, you should keep your account only to yourself, and your friend should create their own account to play the game.
That only happens when you enter the game through Discord?
Please submit a report regarding the issue in #old and make sure to follow the channel’s pinned instructions.
@feral forge yes
@feral forge I can't play because the audio is too low
@feral forge would you know how to fix it?
I'm playing on an iPhone 11promax
What is your device?
Could you please elaborate the reason why do you need to enter the game through Discord?
my friend has a problem with the microphone, it doesn't work through the game so we got no communication, so I remembered Discord
I wanted to use only the Discord connection and left the game turned off
Android
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @warm gull. Remember to read through #faq before asking questions in the support channels.
Got banned but idk why
Please refer to the private message from @polar marsh for further information, @warm gull.
Where is 1.6.5 patch notes
We currently do not have a specific release date for the upcoming update, @winged pewter. Once we do, we will publish further information in #news.
@storm flume ohh i see
By call are you referring to phone calls?
No to discord vc
Ok thank you
@feral forge thanks so much 
This is odd, since I have never seen anyone reported this issue before. But could you please try to reinstall the game and restart your device, @little osprey?
Question, why have my titles disappeared? Like I should be solid on them but uh, yeah no they straight up gone. I can still see them currently but when I try to check them I’m nowhere to be found
Which title?
Peace be upon you. Can I talk to him?
Whom do you like to talk?
@night cloak
Hi@nocturne pumice
Your account has been banned for a month, I knew I didn't do anything wrong, you can check my account to make sure my words are true
Please refer to the private message from @polar marsh for further information, @nocturne pumice.
@light spear It is against the game rules to do that, sweetie.
Well, I do not understand English, can I speak in Arabic?@night cloak
I have all of them in Ireland besides duo and solo wins
@night cloak
@light spear Unfortunately, I do not understand Arabic. You may wanna ask in our Middle East and North Africa (MENA) Discord server, listed in the #735483472432594994 subsection 3.1.
My sister, there is no solution to the third link@night cloak
@night cloak The regional weekly titles are revoked every week, btw. When did you get the ones that were revoked?
@light spear The third link unfortunately cannot be changed/removed yet.
I was talking to a person from the admin and he said to him in a way and he said it, but I did not understand anything, so I said so that I do not understand English well
@night cloak
Well at the start of this week I got them like usual, but I hadn’t played for a few days so when I went to check back up on them after a couple days of playing again I couldn’t find myself anywhere. It’s saying I don’t have any wins, or any kind of kills whatsoever. I’m not sure if I’ll get them this upcoming week but if I do then it’s no big deal
@light spear Understandable. Do you have any other questions. You can use a translator.
@night cloak If you have time, could you share a screenshot of your regional leaderboard where you think you should have been listed?
Yes, I’m doing a room right now but after I finish with that I’ll send you one, where do you want me to send it?
You can send it here, and feel free to take your time.
Gotcha. Feel free to us know if you have any questions or concerns.
If the third link is with me and I want to remove it, how do I do this?@hope#1234
@night cloak
@light spear It is actually not a feature in game to remove email. Maybe it will be added in the future. But no way as of now.
My sister, how do I get uc for free?@night cloak
@night cloak here you go, wins and headshot kills are the only things I can really prove
@light spear Unfortunately, UC is a paid currency. You can get UC by participating in various #events.
I thought I’d need a different flag where I’m in the NA server but no one else really seems to have this issue but me lol
@night cloak Did you recently flag?
Change*
No, I’ve had Ireland as my flag for at least a year now
This is the first time I’ve had this issue as well
My sister, thank you for all the information you taught me, and I am sorry if I bothered you
@night cloak
Could you share a screenshot of your server, @night cloak?
It’s North America
@light spear No worries. Have a wonderful day.
@night cloak A screenshot would be great.
Screenshot from the settings.
@night cloak 1.6.5 update release date ?
Did they move it from basic? I can’t find it anymore @night cloak
@left siren Keep an eye on #news for any release news.
@night cloak it currently isn’t showing my server lol
Bro tap on account button
😂now you can change your server
I don’t need to, I’m in NA lol
It is likely a new feature that is preventing you from getting the score.
Hmm, what feature did they add?
How to unlink email from pub G account?
@night cloak Like your server does not match with your flag.
@brave steppe You cannot.
I have other friends in NA with European flags but theirs are fine, PUBG do hate me tho
@night cloak Could you name one friend IGN?
@ocean walrus
Hello. Can someone here help me ? Someone hacked my PUBG account . Its was fully maxed . I was playing from first season. I spend more than 10000$ on it . Now someone hacked it and playing from it . If someone can help please.
WALL HACK
Guys if I buy pack for 300UC and 800 coins in growing pack I will get 300uc and items?
Yep
Is AI mode permanent or time limited?
If time limited then for how long?
Hi supporter, can you contact the Dexword employee to unblock and verify my account because I downloaded the game via an unofficial site by mistake
How did you get hacked? Is it because you click link for free Mythic stuff?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @🅳🅵〡BAKAR#4589. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Please refer to subpoint(s) 2.12 in #faq for further information, @night cloak.
Hello, @earnest lance. How can we help you?
report guys x ray ID 51467353762
Not me please help battleground's mobile India see up given player's kd
We provide community support only for the global English version of PUBG MOBILE here, @earnest lance.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @fossil parrot. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Hey PUBG Mobile supporter, I accidentally downloaded the game from an unofficial site and didn't know it didn't agree with the user agreement and I got banned for 10 years. I apologize and promise not to do this again. I hope the account will be returned to me as soon as possible for not intentionally breaching the agreement. You can also review all my moves within the battlefield and it will prove to you that I did not use any cheat ingredients Kind regards and thanks
Please refer to the private message from @polar marsh for further information, @night cloak.
It's one of your subsidiary game please help
Hello my name is rahul from UtubeWalaRahul Youtube Channel
We do not provide support for BGMI here.
@polar marsh i got alot of copywrite strikes from Tencent for no reason and my channek is going to suspend in 7 days
Thank you
Please send your concern in #copyright and wait patiently for a response, @silver sparrow. We may otherwise have to mute you.
Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID:5824632640
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
Please refer to the private message from @polar marsh for further information, @atomic jungle.
Hello, @hybrid tusk. How can we help you?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @hybrid tusk. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
You can report this player for teaming up with cheaters as well.
Okay i tell you now
You say we like it to be a clean game of cheaters
So please banned this because play with hacker
I play for rank and he kill me.
Please report this player in the tier overview section of their profile, select "Other" as the reason and describe your report.
You mean report it in a game?
Yes.
Can I send pictures?
Unfortunately, you cannot attach screenshots.
So!!
Feel free to contact the in-game customer service to report the player, that way you can attach your screenshots, @hybrid tusk.
Okay i will do it
What is release date of 1.6.5 update?
@celest shadow hello , what if the hacker requested to unlink my account in customer service? What should i do?
The customer service will not be able to process the request because they will have to provide information that only you have to prove their ownership of the account.
Salam My Pubg Account I was logging in with Facebook. Facebook was stolen, I got it back, only Facebook was shut down. Now I can't login to my Pubg account
Please contact the customer service for further assistance, @shy delta. Refer to subpoint 5.4 in #faq for further information.
Okay thank you so much
I have screenshot of last payment. I but i don’t have screenshot of the oldest payment. Is that alright?
Thank bro
.emulator
Is there anyone to help?
Salam My Pubg Account I was logging in with Facebook. Facebook was stolen, I got it back, only Facebook was shut down. Now I can't login to my Pubg account
You need to have the screenshot for your oldest payment as well.
How can we help you?
Please contact the in-game customer service and the support of social media account in question for further assistance. You may refer to subpoint 2.8 and 5.4 in #faq for further information.
Sir please help me I want to change my region,
You can change your country or region under the basic settings then select "Account" at the bottom-right.
Don't you understand my problem? my Facebook was Closed and logging into my Pubg Account with Facebook now facebook is closed and my pubg account was connected to only facebook
Sir please help me I want to change my region
Hey, support PUBG Mobile. I was not helped with my issue via an email from a non-robot employee
Fix this problem fast pls every time I send a verification code and enter it , it always says expired token
My friend said the modes are already available in the game. They're just not accessible until the start date/time comes. So I'm confused here. Upcoming update is a major update or there will be just a small in-game update to unlock those modes?
The next update should be for the Royal Pass, which is mostlyconsidered a major update is most cases so like every month it should require an update. Even if the maps are there they won't be available till the dates which are mentioned in #news. I suggest you wait and see.
Feel free to generate a new one or contact the customer service in-game for further assistance.
The email is meant for general inquiries. Try contacting the customer service in-game instead referring to subpoint 5.4 in #faq.
You can change your country or region under the basic settings then select "Account" at the bottom-right.
As far as I remember, updates of new seasons were in-game updates and mid-season updates were via store. But I'm not sure here since new season is starting as well as new modes are coming. Maybe @celest shadow can help here.
Your friend is correct. You can download the game modes via the Download section now, and the modes will be made available at the scheduled date.
Hi
I see. Thanks a lot 
Hello, how can we help you?
How can I communicate with an employee to solve the problem of ban and there is no record of information during the file request for the employee to review? This will only be done by an autoresponder, please. Please help me a lot
Please refer to the private message from @polar marsh for further information, @night cloak.
Don't you understand my problem? my Facebook was Closed and logging into my Pubg Account with Facebook now facebook is closed and my pubg account was connected to only facebook
What does the #897611453404700733 channel for?what is it doing?
You may refer to the latest announcement in #community-news for further information
Hard work doing against cheaters 😂
Hollo
@polar marsh please pubg-mobile-lite customer care contact
@polar marsh my pubg mobile lite account ban please help me
Please refer to the private message from @polar marsh for further information, @tall blaze.
Recently my Gmail Account Got Hacked , then within 5 mins I regained my access to my gmail and removed access from all other devices and then I Changed The Password . That person can still login to my game and I know how I ve made a Screen recording of what he is doing .
Even though Play Games is Showing account action required the person is still able to login to the Game
@celest shadow
We provide community support only for the global English version of PUBG MOBILE here, @simple geode.
This Issue is Like almost same for both of the Apps . Just the issue is that The Staff of BGMI server has no idea on how to counter this problem
Somebody hacked my account and linked his email address. He keeps logging in from another location. How can i remove email.
You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.
Hello sir I want to change my region in PUBG Mobile but can't get the SMS when I ente my number
Please contact the customer service in-game for further assistance, @opaque perch. We are unable to assist you in this regard.
sir plz help me i want to change my region
❤️
Sir please help me i wont to change my region
You can changeyour region from the basic settings in-game. Click on the "Account" button.
Sir mera parameter error a raha ha
region change nh ho raha parameter error a raha ha
Id= 5402165405
Phone= 03006838877
Time= 2:46 (GMT+5)
Every time i never recieves the verification code in changing the region to Pakistan...
Please do not use any other language other than English. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please contact the customer service in-game for further assistance @austere oxide. We are unable to assist you in this regard through the community.
How customer service will assist?
Ok, i try
I need to transfer my pubg mobile acc that is linked with Google Play to bgmi but when I click transfer account it only says Facebook and Twitter
Why sometimes room cards can be reddem from clan every 7 days and sometimes 10 days?@pallid briar
first redeem 7 days 2nd redeem 10 days and then 7 again and 10
Oh thats reason thank u
link your account with facebook or twitter then login and transfer
Still same @cyan citrus
Survive till dawn comes tommorow? 15 oct?
It will return on 22 October. You may refer to the picture in #news.
15?
The dates have changed. You may refer to the latest post.
Hi sir my pubg account region was not changing plz help
What issue are you facing while changing your region?
head to #activities for rp perk group code share
I have a problem with displaying purchased (or reseived from RP) items in personal space.
This problem happens only with backpack accessories, they displayed in lobby, displayed in match, but they not displayed in personal space (room with memories, armor, stats, vehicles, etc). Other purchased (or reseived from RP) skins and items displayed normally everywhere.
It's a bug with only these one-two backpack accessories or what?
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @ember hollow. You can also submit a report in #old in compliance with the channel's pinned instructions.
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @oak kelp. You can also submit a report in #old in compliance with the channel's pinned instructions.
Don't reveal ur mobile number online
@celest shadow personal info ^
Please report the issue in #old and do not include your phone number, @spice goblet.
Please do not use languages other than English, @hoary mica. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Iam dont speak english
You can join the MENA regional server from subpoint 3.1 in #735483472432594994 to receive assistance in Arabic.
Metro won't allow me to play, saying it's still under beta but how come all of my friends can?
Please mention your device, @opal shuttle.
Samsung
The METRO ROYALE REUNION is not yet available for everyone, @opal shuttle. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.
Alright ty
Glad to help, @opal shuttle!
Please refer to the private message from @polar marsh for further information, @shut rivet.
Yes, @surreal geode. RP vouchers does not have an expiration date.
Also, RP PRIME subscription will start from a month and may continue if you decide to purchase the subscriptions onwards.
Bonus challenge is available in which country@cyan citrus
No information in this regard, @pliant hatch.
I need members for my clan
When Season M4 is come?
Should be around October 18, @rose eagle.
Thanks bro
My pleasure, @rose eagle!
Can I take my battle ground MOBILE india I'd back to pubg MOBILE
No. You cannot, @night cloak.
Is their any possibility
No. There isn't, @night cloak.
Hello, I know I already asked this question but I want to confirm it
If I create a group but no body joins, will I still get the royale pass?
@cyan citrus
If your group is not full at the end of the event, the Royale Pass Upgrade Card will still be sent to your inventory within 24 hours.
any solution?
How can we help you, @lyric pelican?
So even if my group is full or not, I'll still get the card right?
For further assistance related to GameLoop, please visit their website.
Yes.
Thank you 😁
what should i do on this website, when i am logout my id and trying to login other id this chines error occur on screen and game automatically close
tell me solution, how to fix it
Select on Forum and seek further assistance from their server.
i have mistakelly kill my friend in game my merit goes to 40 insted ko 80
How many players did you accidentally killed?
Please send a screenshot of your Merit record. You can access this by going to your tier overview, select "?" beside your Merit.
Please refer to this, @steel pawn:
pls help me @celest shadow i play on emuator middle east there is no solo match
i have wait 8 to 10 mints but didnot get any match
If you are unable to find matches in Solo, I recommend playing on your mobile phone instead until you reach the certain Merit amount that allows you to play Squad mode again.
Anyone cant help me metro royale the feature is still under beta testing and you have not been invited to try it out
Please report the issue in #old.
i do not have mobile -_-
Piston i reported this for 8 days
Unfortunately, I am not able to help you any further.
I want play metro royale
If you require further assistance, please contact the in-game customer service, @dire idol. Refer to subpoint 5.4 in #faq for further instructions.
Please avoid going off-topic, @still relic. You may have unrelated conversations in #chat.
Hi, how i can talk to admin or moderator?
Please state your issue, they will reply.
@celest shadow hi im shibe can u help me emulator settings or anyone that i can contact for emulator support
I want a link to support Babji!
Should you require assistance regarding Gameloop, please visit their official website or their Discord server.
Please state your issue.
As you can see, 3 shots fired- 3 headshots-3 kills-100% accuracy- platinum 4 solo tier and the achievement is still locked..
Why ?
Which game mode were you playing, @steady elm?
When does the new season start?...not battle pass
No information in this regard yet, @plucky patio. Please keep an eye on #news for future announcements.
Thanx mate
@cyan citrus so, any explanation ?
No
Really
Did you kill them the required meters away?
You may not have completed the requirements to finish the achievement, @steady elm. If you believe this is a bug, you can report the issue through #old in compliance with channel's pinned instructions.
||like how much time of banned for using vpn||
That is something we are not aware of. It is not recommended to use,so I suggest not you use it.
Ok thx
i will in 6hrs
thanks for answering
My pleasure, @steady elm!
Hello @PUBG MOBILE
I want to change my country region but did not receive verification code. I need help to change my country region in pubg mobile
User id: 5963758669
Device: Infinix Note 7
Cellular Data
County: Pakistan
Why I didn't see the option of region change in my id
That option is not available for accounts registered in European Economic Area (EEA) due to General Data Protection Regulation (GDPR), @magic solstice.
i got 4 copywrite strikes from Tencent for no reason i uploads normal gameplay's on youtube about pubg from last 3 year and my channel is going to suspend in 7 days please do something i am very disappointed https://www.youtube.com/channel/UC1pnBbmar3QKdD3bYIRafBg
Please wait patiently for a response from the community team in #copyright channel, @silver sparrow.
i send msg there in morning but still no reply i have very low time for getting channel back i am also registered as pubg content creator
You will get a response in due time, @silver sparrow. We cannot help you any further in this regard, please wait patiently.
ok i will wait i just want to solve the problem 😞
What is this pubg
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @wise oracle. You can also submit a report in #old in compliance with the channel's pinned instructions.
i was playing metro royal without any problem now i can not access it why?
it happens to me too
They're eating our right
I made 50 million inventory but they are eating our right
METRO ROYALE is not yet available for everyone. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.
Can you help me
Please refer to my above response, @ember hollow
Yes I did what you said but no one helped
You may need to wait until the METRO ROYALE will be available for more players, @ember hollow. We cannot help you any further in this regard.
Hi,
Can i get help about banned account ?
I was get banned for month because someone I don’t know they cheat on the game,
Can you help me please ?
Please refer to the private message from @polar marsh for further information, @lavish silo.
So when will it be fixed?
yes i did 94 million and today i cant access it anyway pubg has been like that they need only money they dont care about customer rights
My friend is entering, I cannot enter, they are eating our right.
The money I invested in pubg is haram for them
No information in this regard.
@polar marsh @lime juniper i want to report a undetectable hacking software for pubgm
Hi one of my friend got banned
But he is true he did not cheat but got banned so help to recover
I also got banned for no reason
Please refer to the private message from @polar marsh for further information, @charred dagger.
You can report it via the link below:
http://cheat-collect.pubgm.cc/
Please refer to subpoint 2.12 in #faq for further assistance.
Ok where do I report this glitch I lost both my lvl 6 helm and body armors due to this happening now 2x in metro royal
And unfortunately I don't have the million cash to replace it
sir hacker attach his logins to my pubg mobile account
Who knows why happened this with me, when i try to play metro?
ID: 51300536555
DEVICE: MI10 T PRO
WIFI
COUNTRY: HUNGARY
Hello Pubg mobile Team, My account I'd is banned for ten year's ( change Your date accordinly) and don't know the reason behind it. U have never played against the rules of pubg mobile. Please review
Please refer to the private message from @polar marsh for further information, @rotund condor.
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @bold pumice. You can also submit a report in #old in compliance with the channel's pinned instructions.
You may have to wait for the gamemode to be available for more players. Feel free to leave your feedback in #old.
Please contact the customer service in-game to unlink any unauthorized login methods, @stone totem.
Okay, i get it bit i played until today every day. I have so much items in my inventory.
bro i give my all owner ship payment slips but in game costumer support take so much time give me so late reply in 4 days i report in game costumer support that not give response or i thik hacker try to ban my account but my acc
Please refer to subpoint 5.5 in #faq for more information and be patient.
I understand the massage, but i dont understand the reason. I played every day metro 3-4 hour, i have so many items in my inventory, my friends still played, but i "banned" to play metro....
Hello Pubg mobile Team, My account I'd is banned for ten year's ( change Your date accordinly) and don't know the reason behind it. U have never played against the rules of pubg mobile. Please review
ID 5843079466
Please refer to the private message from @polar marsh for further information, @hearty echo.
@cyan citrus ?
Like it says, the feature is still under beta testing. So some players are able to play while others can't. Unfortunately we can't help you in this regard. Feel free to leave your thoughts on #old if you haven't already and hope it will be available for everyone.
What device are you using?
I really appreciated your answer and help,yesterday it wasnt beta for me, and i dont get any information about this, this makes me really disappointed. But its good, i just need to wait another 6 month to play 2 weeks.
Hey PUBG Mobile support team, my account has
been hacked and I do not know about it. Some used
my PUBG account and play with it. I get my account
and link again but I find my account blocked. Please
un banned my account I hope to refund me as soon
as. I need my account and I can't spend my day
without playing, and I hope you pay attention to my
account. Ask and wait for your response eagerly
ID 5252426586
Please refer to the private message from @polar marsh for further information, @kind dirge.
is tomorrow the infection mode or on saturday
Infection Mode coming soon, you may refer to this post in #news:
@here report this dude for Aimbot and instant knock
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @limpid falcon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Okay
When will RP M4 come?
Should be around October 18, @sudden owl.
wish we could have moderators like you in Bugmi server too
When will Metro playable to everyone?
No information in this regard, @lucid tide. You may provide your feedback through #old.
can u explain this?
Should i make new account to play metro?
You can try that, @lucid tide.
And i lost all my items in this season?
Please refer to the latest announcement.
Which items are you referring to?
Hi @cyan citrus
I played metro 2-3 houra until yesterday, i had 10 sf set 5 oec mk, 6 oec awm and many 6 set and refined mk. But today is alredy beta. Anybody can play from my friends, im the one noob who "banned" 😂
I only have 1 screenshot of my payment because i just bought the account from a friend last October 12, 2021. Is it alright ? Even though I don’t have 2 screenshots?
As I mentioned earlier, METRO ROYALE is not yet available for everyone. Feel free to provide your feedback through #old.
Trading PUBG MOBILE accounts is against the terms of service. We cannot help you any further in this regard.
Thanks for your helo, my only question and problem is just, that what has changed since yesterday with me? I was able to play metro yesterday, but not today. You run a beta test from today or?
I'm unable to answer that, @lucid tide. You may contact customer support in-game for further assistance.
The first clean answer. I appreciated ✌️
Glad to help, @lucid tide!
We provide community support only for the global English version of PUBG MOBILE here, @crisp olive.
Could you please try looking into your devices audio settings and see if there is any options about mono channel audio or something similar? You can try checking that?
Mine sucks
Anyone there who can join my rp group purchase? I need only one player?
Can you try changing those and see if it helps? Otherwise try restarting your decive.
Anyone who could gift me next season rp?
You may check out #events. Begging is not allowed here.
Get 20 uc free
Ok am sry I won't beg
You may use #activities instead.
Click on #activities and try asking there.
I think i did
Please wait patiently in that case.
Hey where is the general chat
If you don't require any assistance regarding PUBG MOBILE, please move to #chat. Also, such inquiries are handled in #discord, @plain hinge.
It might have something to do with your device and the operating system. You can try updating your software by installing the latest software updates. Otherwise you can try doing a factory reset at your own wish. Sadly I don't have any exact solution. Feel free to report the issue in #old too following the instructions that are pinned to that channel, @night cloak.
Understood, but sadly I don't have any other solutions other than the once I already suggested. Maybe someone else can assist you further.
Admin
Achievements sharpshooter for me is glitch no Complete . I try 5 time no work I am Platinum 3
Oh yes, that achievement is a little bugged. Try again after restarting your game.
If i buy 2 rp pluses will it be 12 dollars just to make sure
Cuz i dont wanna get it wrong
Feel free to use #activities for PUBG MOBILE player activities, @winter shard and @brittle bane.
Yes, that is correct. You can only purchase 1x Elite Royale Pass per account.
Understood! You should be set for Month 4!
My bad, normal rp pass. 5.99 x2 12 dollars
No worries.
C1s2 m4 release date??
Can anybody help me?
Please state your issue, @night cloak.
Should be around October 18.
@Bunk I am new in discord and this server I need a region change help.
What is the issue you're facing while changing your region, @night cloak?
On*
While I change my region the game wants me to provide my phone number to them so that they can send a verification code,but after giving it I don't receive qny verification code.
any*
Someone hacked my account. My Facebook has been disabled and when I tried to request a view form ,the email was not working anymore however I have my twitter acc connected on that pubg acc but when I opened it through twitter acc. It has been reset like it shows to select a region a character and everything which means the hacker unlinked it to my twitter acc. Worst thing here is that I don’t have a third link on my pubg acc. The hacker changes my flag and he/she left the clan that I belong. How am I suppose to fix this
Please contact the customer service for further assistance, @fierce tide. Refer to subpoint 5.4 in #faq for further information.
I want to unlink twitter from my account
You can unlink it via your in-game basic settings > account. What does it concern?
I provided all the information you wanted@Bunk
Thank you, @night cloak.
The hacker linked my account
You should first identify which of the login method has been compromised by the unauthorized person, then secure it by changing password and enabling 2FA, you may also contact the respective social media support in question for further assistance in this regard to recover it. And if the unauthorized person has linked their own social media link to your game account that you have no access to, you can contact the in-game customer service and request a support agent to unlink it for you.
How much time it will take for this issue to resolve?@Bunk
No information in this regard, @night cloak. You can provide your feedback through #old in compliance with channel's pinned instructions.
Is there a support team on Facebook?
but can you give me a hope that this issue will be resolved @cyan citrus
I'm not affiliated with game developers and I cannot make such predictions, @night cloak. Your patience is highly appreciated in this regard.
Ok but 1 more thing that I wanted to change my region from USA TO Pakistan @cyan citrus
Salam
Hey, @shy delta @cursive silo! Do you require any assistance?
Azərbaycanca bilən yetkili yoxdu?
Most of the time, arrows fired from long distances at the enemy hit the opponent's head
Please do not use any other language other than English. You may refer to subpoint 3.1 in #faq for further assistance.
Could you please delete this screenshot and help the user out, @night cloak?
The screenshot is fine.
Sharpshooter achievement for me is bug I am platinum 3 not working
@cursive silo You risk a ban for using such apps, sweetie.
@dire pebble The achievement is bugged, yeah. Make sure to keep trying and restart your game after every try.
I'm sorry, but I do not use the application and I will not, but it is difficult for me to see that these applications are available on Google Play
@cursive silo If you notice, they are not using the accurate name PUBG on their app names. Hence it cannot be copyrighted.
My pubg account was hacked
But most of the people I know in the game have been using this cheat for a long time, but nothing special has happened to them yet.
@cursive silo As it does not violate Google's terms of service, they will not remove it. However you can still report the app to copyright team.
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @cursive silo.
We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.
Follow this link.
Please contact the customer service in-game for further assistance.
Thank you for your response
in-game service not helping
@shy delta What did they say?
I was logging into my pubg account with facebook . facebook stolen pubg gone
@shy delta Do you not have access to the game with a second account?
Account Opening Date All Money Was Transferred to Me as Ss. Despite all this, no one helped.
no not
🥺🥺
If you do not have a second account linked, you cannot get it back.
What will happen to the money I transferred?
@shy delta Which money did you transfer?
My Accaunt
If you spent anything in-game, those are gone with the account.
What will happen to the money I deposited in my pubg account?
Anything spent in-game are not refundable.
So you lose the Player)
You can say that.
Thanks, I hope we don't see each other again Pubg loses a lot of players 🙂
Goodnight )
When he hacked my he disabled my Facebook account so i have no access to my pubg some how i get access to my Facebook account in week then i login to PUBG account through Facebook but he can login to my PUBG through Gmail . So I contact PUBG support and send them screenshots that what is happening but they keep saying we working on it
Someone can help my account is hacked
I spend 10000$ on it playing from first season
I try everything but pubg game support not helping
@tight mist If you do not have any access to your game, unfortunately, the game support cannot help you.
Then who can
You and the Facebook team.
I contact them when i have access and they did nothing
How can Facebook help can you explain please
Facebook can lift the ban on your Facebook account as your account was compromised.
I have gained access to Facebook now
And then i login to PUBG account but PUBG banned me for 7 days. After that when i try to login then i have no access to pubg
It looks like the person compromised your account used cheat and then unlinked your Facebook.
Yeah
Actually unlinked early and then used cheat.
This is sad. Even if the support remove the access of the hacker, you cannot login to your account cause there is no link.
I can send them gmail to link
Linking does not work like that. During linking process, you, email provider and the game need to be on the same direction. Which is not possible because the request have to be made from your side but you cannot request cause you don't have access.
Hence the customer service cannot help you.
I try to contact them but
You see the customer service is helpless too.
But its there fault i told them when its first happened and they did nothing
They are helping hacker
I spend so much on my account
It needs time as there are too many requests.
They cannot ban an account like that.
So anyone can hack and have everything for free😂😂🤣
Wtf
Thanks hope
For explaining and helping
I appreciate it
No worries. Anyone cannot hack tho. Make sure to enable a 2FA on you social platform.
Hi, my Facebook account has been hacked and my account has been banned for 10 years. I know very well the rules of the game. I am playing from the fourth season. I hope to solve my problem. I have proof that my account has been hacked. Please, I want help
Please refer to the private message from @polar marsh for further information, @wicked seal.
@night cloak infection mode coming today or on 22nd or 31st
Does anyone know if payload it back yet? It says online 15th but I can't find it
#news message
this might help you.
you can provide your feedback about the game in #old.
@quartz moth please click on the link above.
The fatal contamination event just ended and I didn’t redeem anything did my coins expire too or will they be carried over to the second phase?
guys one of the players teaming
and i cant upload the video
where is the room to upload the video
hello what i can do when one throw nade on me and get me knocked ?
Teamers should only be reported in-game.
1.6.5 update release date ? @olive dove
You can report them in-game and they will lose merit points which will prevent them from participating in squad/Duo matches in case they repeat the same behavior.
Keep an eye on #news for the latest updates announcements.
Research supply tokens will be carried over to the 2nd phase, which starts today and will end by November 14th.
Refer to this announcement:
#news message
<@&481161015728406538> bro infection mode not related yet so kindly release it please pubgmobile
Infection Mode coming soon, you may refer to this post in #news, @open oyster:
Also, please do not mention the moderator role unless there is a server related emergency.
@feral forge oh thanks for the fast reply
i need help
We are unable to provide assistance if you do not ask a question or state a problem, @lusty musk. Remember to read through #faq before asking questions in the support channels.
some one play with hack i have his id and i need to report him
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lusty musk. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Is there any chance that Titian mode will be available in classic?
Seems like all are busy, anyway mention me whenever you answer!
There are no plans for this mode to return. You may refer to #news for the game modes schedule.
Ok thanks
Please contact the customer service if you have any objections about the result.
How to contact?🧐🧐
You cannot contact the customer service if you are accessing PUBG MOBILE from India, @fathom void.
@celest shadow ?????
Sir I want to change my region to Pakistan
Please refer to subpoint 4.10 in #faq for further information.
You can change your country or region under the basic settings, then select "Account" at the bottom-right corner.
Please help I got banned from chatting in all chats and the reason that I chatted in world chat while I didn't chat there I was chatting with a friend
Please contact the customer service if you have any objections about the result.
I am global version and I can't reach the customer service
I can not change region under basic setting please help
Please contact the customer service for further assistance, @hardy portal. Refer to subpoint 5.4 in #faq for further information.
Same 😂
I don't know whats wrong with pubg
They force us to quit it because all of this bugs
And no one to contact worest customer service ever
Need Help 🙏 not faq.......
@celest shadow
Please refer to my previous messages. We are unable to assist you with in-game account issues through the community.
@celest shadow 💩 💩 💩 💩
@pastel hearth contact here
My account was banned with out any reason
Please refer to the private message from @polar marsh for further information, @pastel hearth.
Hey I got invite from deleted players why...
Assalamualaikum
Sir not change my country region plz help
Plz
Help
@night cloak
@hardy escarp You cannot change your country to Pakistan.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Help me solve this 
So, is the Infection mode here??
Is Runic power Ranked or unranked mode?
Infection Mode is coming soon, you may refer to this announcement in #news:
It is an unranked mode.
Yeah OK .. thank u
Please refer to the private message from @polar marsh for further information, @boreal sorrel.
Hi Why do so many people wear a band?
Hello, will this give me everything in the box or just one out of it?
All of the remaining ones. @pure raft
Okay thanks
i want to report a hacker, however he was helping a guy to do rank push
device - iphone 11 pro max
country - uae
server asia solo fpp
hacker was from europe server
i have both uid screenshots as well as recordings
where should i send it lmk
i also reported the hacker ingame but not sure about whether the teamer with him would get banned
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.